Proposed Information Collection; Comment Request, 16477 [2011-6851]
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Federal Register / Vol. 76, No. 56 / Wednesday, March 23, 2011 / Notices
matter of public record. Comments are
invited on:
(a) Whether the collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information has practical utility;
(b) The accuracy of the agency’s
estimate of the burden of the collection
of information;
(c) Ways to enhance the quality,
utility, and clarity of the information to
be collected;
(d) Ways to minimize the burden of
the collection on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and
(e) Estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide the information to the OCC.
Dated: March 17, 2011.
Michele Meyer,
Assistant Director, Legislative and Regulatory
Activities Division, Office of the Comptroller
of the Currency.
[FR Doc. 2011–6853 Filed 3–22–11; 8:45 am]
BILLING CODE 4810–33–P
DEPARTMENT OF THE TREASURY
Office of the Comptroller of the
Currency
Proposed Information Collection;
Comment Request
Office of the Comptroller of the
Currency (OCC), Treasury.
ACTION: Notice and request for comment.
AGENCY:
The OCC, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal
agencies to take this opportunity to
comment on a continuing information
collection, as required by the Paperwork
Reduction Act of 1995. Currently, the
OCC is soliciting comment concerning a
renewal of an existing collection titled
‘‘Customer Complaint Form.’’
DATES: You should submit written
comments by: May 23, 2011.
ADDRESSES: You should direct all
written comments to: Communications
Division, Office of the Comptroller of
the Currency, Mailstop 2–3, Attention:
1557–0232, 250 E Street, SW.,
Washington, DC 20219. In addition,
comments may be sent by fax to
(202) 874–5274, or by electronic mail to
regs.comments@occ.treas.gov. You can
inspect and photocopy the comments at
the OCC, 250 E Street, SW., Washington,
DC 20219. You can make an
appointment to inspect the comments
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SUMMARY:
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16:46 Mar 22, 2011
Jkt 223001
by calling (202) 874–5043. For security
reasons, the OCC requires that visitors
make an appointment to inspect
comments. You may do so by calling
(202) 874–4700. Upon arrival, visitors
will be required to present valid
government-issued photo identification
and to submit to security screening in
order to inspect and photocopy
comments.
Additionally, you should send a copy
of your comments to OCC Desk Officer,
1557–0232, by mail to U.S. Office of
Management and Budget, 725 17th
Street, NW., #10235, Washington, DC
20503, or by fax to (202) 395–6974.
FOR FURTHER INFORMATION CONTACT: You
can request additional information or a
copy of the collection from Mary
Gottlieb, (202)874–5090, Legislative and
Regulatory Activities Division (1557–
0202), Office of the Comptroller of the
Currency, 250 E Street, SW.,
Washington, DC 20219.
SUPPLEMENTARY INFORMATION:
The OCC is requesting comment on
the following proposed information
collection:
Title: Customer Complaint Form.
OMB Control No.: 1557–0232.
Description: The customer complaint
form was developed as a courtesy for
those that contact the Office of the
Comptroller of the Currency’s Customer
Assistance Group and wish to file a
formal, written complaint. The form
allows consumers to focus their issues
and provide a complete picture of their
concerns, but is entirely voluntary. It is
designed to prevent having to go back to
a consumer for additional information,
which delays the process. Completion of
the form allows the Customer
Assistance Group to process the
complaint more efficiently. The
Customer Assistance Group will use the
information to create a record of the
consumer’s contact, including capturing
information that can be used to resolve
the consumer’s issues and provide a
database of information that is
incorporated into the OCC’s supervisory
process.
Type of Review: Regular.
Affected Public: Businesses or other
for-profit.
Number of Respondents: 80,000.
Total Annual Responses: 80,000.
Frequency of Response: On occasion.
Total Annual Burden Hours: 6,640.
Comments submitted in response to
this notice will be summarized and
included in the request for OMB
approval. All comments will become a
matter of public record.
Comments are invited on:
(a) Whether the collection of
information is necessary for the proper
PO 00000
Frm 00102
Fmt 4703
Sfmt 4703
16477
performance of the functions of the
agency, including whether the
information shall have practical utility;
(b) The accuracy of the agency’s
estimate of the burden of the collection
of information;
(c) Ways to enhance the quality,
utility, and clarity of the information to
be collected;
(d) Ways to minimize the burden of
the collection on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and
(e) Estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information.
Dated: March 17, 2011.
Michele Meyer,
Assistant Director, Legislative & Regulatory
Activities Division.
[FR Doc. 2011–6851 Filed 3–22–11; 8:45 am]
BILLING CODE 4810–33–P
DEPARTMENT OF THE TREASURY
Office of Thrift Supervision
General Reporting and Recordkeeping
by Savings Associations and Savings
and Loan Holding Companies
Office of Thrift Supervision
(OTS), Treasury.
ACTION: Notice and request for comment.
AGENCY:
The Department of the
Treasury, as part of its continuing effort
to reduce paperwork and respondent
burden, invites the general public and
other Federal agencies to comment on
proposed and continuing information
collections, as required by the
Paperwork Reduction Act of 1995, 44
U.S.C. 3507. The Office of Thrift
Supervision within the Department of
the Treasury will submit the proposed
information collection requirement
described below to the Office of
Management and Budget (OMB) for
review, as required by the Paperwork
Reduction Act. Today, OTS is soliciting
public comments on its proposal to
extend this information collection.
DATES: Submit written comments on or
before May 23, 2011.
ADDRESSES: Send comments, referring to
the collection by title of the proposal or
by OMB approval number, to
Information Collection Comments, Chief
Counsel’s Office, Office of Thrift
Supervision, 1700 G Street, NW.,
Washington, DC 20552; send a facsimile
transmission to (202) 906–6518; or send
an e-mail to
infocollection.comments@ots.treas.gov.
OTS will post comments and the related
SUMMARY:
E:\FR\FM\23MRN1.SGM
23MRN1
]]>Agencies
[Federal Register Volume 76, Number 56 (Wednesday, March 23, 2011)]
[Notices]
[Page 16477]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-6851]
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DEPARTMENT OF THE TREASURY
Office of the Comptroller of the Currency
Proposed Information Collection; Comment Request
AGENCY: Office of the Comptroller of the Currency (OCC), Treasury.
ACTION: Notice and request for comment.
-----------------------------------------------------------------------
SUMMARY: The OCC, as part of its continuing effort to reduce paperwork
and respondent burden, invites the general public and other Federal
agencies to take this opportunity to comment on a continuing
information collection, as required by the Paperwork Reduction Act of
1995. Currently, the OCC is soliciting comment concerning a renewal of
an existing collection titled ``Customer Complaint Form.''
DATES: You should submit written comments by: May 23, 2011.
ADDRESSES: You should direct all written comments to: Communications
Division, Office of the Comptroller of the Currency, Mailstop 2-3,
Attention: 1557-0232, 250 E Street, SW., Washington, DC 20219. In
addition, comments may be sent by fax to (202) 874-5274, or by
electronic mail to regs.comments@occ.treas.gov. You can inspect and
photocopy the comments at the OCC, 250 E Street, SW., Washington, DC
20219. You can make an appointment to inspect the comments by calling
(202) 874-5043. For security reasons, the OCC requires that visitors
make an appointment to inspect comments. You may do so by calling (202)
874-4700. Upon arrival, visitors will be required to present valid
government-issued photo identification and to submit to security
screening in order to inspect and photocopy comments.
Additionally, you should send a copy of your comments to OCC Desk
Officer, 1557-0232, by mail to U.S. Office of Management and Budget,
725 17th Street, NW., 10235, Washington, DC 20503, or by fax
to (202) 395-6974.
FOR FURTHER INFORMATION CONTACT: You can request additional information
or a copy of the collection from Mary Gottlieb, (202)874-5090,
Legislative and Regulatory Activities Division (1557-0202), Office of
the Comptroller of the Currency, 250 E Street, SW., Washington, DC
20219.
SUPPLEMENTARY INFORMATION:
The OCC is requesting comment on the following proposed information
collection:
Title: Customer Complaint Form.
OMB Control No.: 1557-0232.
Description: The customer complaint form was developed as a
courtesy for those that contact the Office of the Comptroller of the
Currency's Customer Assistance Group and wish to file a formal, written
complaint. The form allows consumers to focus their issues and provide
a complete picture of their concerns, but is entirely voluntary. It is
designed to prevent having to go back to a consumer for additional
information, which delays the process. Completion of the form allows
the Customer Assistance Group to process the complaint more
efficiently. The Customer Assistance Group will use the information to
create a record of the consumer's contact, including capturing
information that can be used to resolve the consumer's issues and
provide a database of information that is incorporated into the OCC's
supervisory process.
Type of Review: Regular.
Affected Public: Businesses or other for-profit.
Number of Respondents: 80,000.
Total Annual Responses: 80,000.
Frequency of Response: On occasion.
Total Annual Burden Hours: 6,640.
Comments submitted in response to this notice will be summarized
and included in the request for OMB approval. All comments will become
a matter of public record.
Comments are invited on:
(a) Whether the collection of information is necessary for the
proper performance of the functions of the agency, including whether
the information shall have practical utility;
(b) The accuracy of the agency's estimate of the burden of the
collection of information;
(c) Ways to enhance the quality, utility, and clarity of the
information to be collected;
(d) Ways to minimize the burden of the collection on respondents,
including through the use of automated collection techniques or other
forms of information technology; and
(e) Estimates of capital or start-up costs and costs of operation,
maintenance, and purchase of services to provide information.
Dated: March 17, 2011.
Michele Meyer,
Assistant Director, Legislative & Regulatory Activities Division.
[FR Doc. 2011-6851 Filed 3-22-11; 8:45 am]
BILLING CODE 4810-33-P
