Proposed Information Collection; Comment Request, 16477 [2011-6851]

Download as PDF Federal Register / Vol. 76, No. 56 / Wednesday, March 23, 2011 / Notices matter of public record. Comments are invited on: (a) Whether the collection of information is necessary for the proper performance of the functions of the agency, including whether the information has practical utility; (b) The accuracy of the agency’s estimate of the burden of the collection of information; (c) Ways to enhance the quality, utility, and clarity of the information to be collected; (d) Ways to minimize the burden of the collection on respondents, including through the use of automated collection techniques or other forms of information technology; and (e) Estimates of capital or start-up costs and costs of operation, maintenance, and purchase of services to provide the information to the OCC. Dated: March 17, 2011. Michele Meyer, Assistant Director, Legislative and Regulatory Activities Division, Office of the Comptroller of the Currency. [FR Doc. 2011–6853 Filed 3–22–11; 8:45 am] BILLING CODE 4810–33–P DEPARTMENT OF THE TREASURY Office of the Comptroller of the Currency Proposed Information Collection; Comment Request Office of the Comptroller of the Currency (OCC), Treasury. ACTION: Notice and request for comment. AGENCY: The OCC, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on a continuing information collection, as required by the Paperwork Reduction Act of 1995. Currently, the OCC is soliciting comment concerning a renewal of an existing collection titled ‘‘Customer Complaint Form.’’ DATES: You should submit written comments by: May 23, 2011. ADDRESSES: You should direct all written comments to: Communications Division, Office of the Comptroller of the Currency, Mailstop 2–3, Attention: 1557–0232, 250 E Street, SW., Washington, DC 20219. In addition, comments may be sent by fax to (202) 874–5274, or by electronic mail to regs.comments@occ.treas.gov. You can inspect and photocopy the comments at the OCC, 250 E Street, SW., Washington, DC 20219. You can make an appointment to inspect the comments jlentini on DSKJ8SOYB1PROD with NOTICES SUMMARY: VerDate Mar<15>2010 16:46 Mar 22, 2011 Jkt 223001 by calling (202) 874–5043. For security reasons, the OCC requires that visitors make an appointment to inspect comments. You may do so by calling (202) 874–4700. Upon arrival, visitors will be required to present valid government-issued photo identification and to submit to security screening in order to inspect and photocopy comments. Additionally, you should send a copy of your comments to OCC Desk Officer, 1557–0232, by mail to U.S. Office of Management and Budget, 725 17th Street, NW., #10235, Washington, DC 20503, or by fax to (202) 395–6974. FOR FURTHER INFORMATION CONTACT: You can request additional information or a copy of the collection from Mary Gottlieb, (202)874–5090, Legislative and Regulatory Activities Division (1557– 0202), Office of the Comptroller of the Currency, 250 E Street, SW., Washington, DC 20219. SUPPLEMENTARY INFORMATION: The OCC is requesting comment on the following proposed information collection: Title: Customer Complaint Form. OMB Control No.: 1557–0232. Description: The customer complaint form was developed as a courtesy for those that contact the Office of the Comptroller of the Currency’s Customer Assistance Group and wish to file a formal, written complaint. The form allows consumers to focus their issues and provide a complete picture of their concerns, but is entirely voluntary. It is designed to prevent having to go back to a consumer for additional information, which delays the process. Completion of the form allows the Customer Assistance Group to process the complaint more efficiently. The Customer Assistance Group will use the information to create a record of the consumer’s contact, including capturing information that can be used to resolve the consumer’s issues and provide a database of information that is incorporated into the OCC’s supervisory process. Type of Review: Regular. Affected Public: Businesses or other for-profit. Number of Respondents: 80,000. Total Annual Responses: 80,000. Frequency of Response: On occasion. Total Annual Burden Hours: 6,640. Comments submitted in response to this notice will be summarized and included in the request for OMB approval. All comments will become a matter of public record. Comments are invited on: (a) Whether the collection of information is necessary for the proper PO 00000 Frm 00102 Fmt 4703 Sfmt 4703 16477 performance of the functions of the agency, including whether the information shall have practical utility; (b) The accuracy of the agency’s estimate of the burden of the collection of information; (c) Ways to enhance the quality, utility, and clarity of the information to be collected; (d) Ways to minimize the burden of the collection on respondents, including through the use of automated collection techniques or other forms of information technology; and (e) Estimates of capital or start-up costs and costs of operation, maintenance, and purchase of services to provide information. Dated: March 17, 2011. Michele Meyer, Assistant Director, Legislative & Regulatory Activities Division. [FR Doc. 2011–6851 Filed 3–22–11; 8:45 am] BILLING CODE 4810–33–P DEPARTMENT OF THE TREASURY Office of Thrift Supervision General Reporting and Recordkeeping by Savings Associations and Savings and Loan Holding Companies Office of Thrift Supervision (OTS), Treasury. ACTION: Notice and request for comment. AGENCY: The Department of the Treasury, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to comment on proposed and continuing information collections, as required by the Paperwork Reduction Act of 1995, 44 U.S.C. 3507. The Office of Thrift Supervision within the Department of the Treasury will submit the proposed information collection requirement described below to the Office of Management and Budget (OMB) for review, as required by the Paperwork Reduction Act. Today, OTS is soliciting public comments on its proposal to extend this information collection. DATES: Submit written comments on or before May 23, 2011. ADDRESSES: Send comments, referring to the collection by title of the proposal or by OMB approval number, to Information Collection Comments, Chief Counsel’s Office, Office of Thrift Supervision, 1700 G Street, NW., Washington, DC 20552; send a facsimile transmission to (202) 906–6518; or send an e-mail to infocollection.comments@ots.treas.gov. OTS will post comments and the related SUMMARY: E:\FR\FM\23MRN1.SGM 23MRN1

Agencies

[Federal Register Volume 76, Number 56 (Wednesday, March 23, 2011)]
[Notices]
[Page 16477]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-6851]


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DEPARTMENT OF THE TREASURY

Office of the Comptroller of the Currency


Proposed Information Collection; Comment Request

AGENCY: Office of the Comptroller of the Currency (OCC), Treasury.

ACTION: Notice and request for comment.

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SUMMARY: The OCC, as part of its continuing effort to reduce paperwork 
and respondent burden, invites the general public and other Federal 
agencies to take this opportunity to comment on a continuing 
information collection, as required by the Paperwork Reduction Act of 
1995. Currently, the OCC is soliciting comment concerning a renewal of 
an existing collection titled ``Customer Complaint Form.''

DATES: You should submit written comments by: May 23, 2011.

ADDRESSES: You should direct all written comments to: Communications 
Division, Office of the Comptroller of the Currency, Mailstop 2-3, 
Attention: 1557-0232, 250 E Street, SW., Washington, DC 20219. In 
addition, comments may be sent by fax to (202) 874-5274, or by 
electronic mail to regs.comments@occ.treas.gov. You can inspect and 
photocopy the comments at the OCC, 250 E Street, SW., Washington, DC 
20219. You can make an appointment to inspect the comments by calling 
(202) 874-5043. For security reasons, the OCC requires that visitors 
make an appointment to inspect comments. You may do so by calling (202) 
874-4700. Upon arrival, visitors will be required to present valid 
government-issued photo identification and to submit to security 
screening in order to inspect and photocopy comments.
    Additionally, you should send a copy of your comments to OCC Desk 
Officer, 1557-0232, by mail to U.S. Office of Management and Budget, 
725 17th Street, NW., 10235, Washington, DC 20503, or by fax 
to (202) 395-6974.

FOR FURTHER INFORMATION CONTACT: You can request additional information 
or a copy of the collection from Mary Gottlieb, (202)874-5090, 
Legislative and Regulatory Activities Division (1557-0202), Office of 
the Comptroller of the Currency, 250 E Street, SW., Washington, DC 
20219.

SUPPLEMENTARY INFORMATION:
    The OCC is requesting comment on the following proposed information 
collection:
    Title: Customer Complaint Form.
    OMB Control No.: 1557-0232.
    Description: The customer complaint form was developed as a 
courtesy for those that contact the Office of the Comptroller of the 
Currency's Customer Assistance Group and wish to file a formal, written 
complaint. The form allows consumers to focus their issues and provide 
a complete picture of their concerns, but is entirely voluntary. It is 
designed to prevent having to go back to a consumer for additional 
information, which delays the process. Completion of the form allows 
the Customer Assistance Group to process the complaint more 
efficiently. The Customer Assistance Group will use the information to 
create a record of the consumer's contact, including capturing 
information that can be used to resolve the consumer's issues and 
provide a database of information that is incorporated into the OCC's 
supervisory process.
    Type of Review: Regular.
    Affected Public: Businesses or other for-profit.
    Number of Respondents: 80,000.
    Total Annual Responses: 80,000.
    Frequency of Response: On occasion.
    Total Annual Burden Hours: 6,640.
    Comments submitted in response to this notice will be summarized 
and included in the request for OMB approval. All comments will become 
a matter of public record.
    Comments are invited on:
    (a) Whether the collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility;
    (b) The accuracy of the agency's estimate of the burden of the 
collection of information;
    (c) Ways to enhance the quality, utility, and clarity of the 
information to be collected;
    (d) Ways to minimize the burden of the collection on respondents, 
including through the use of automated collection techniques or other 
forms of information technology; and
    (e) Estimates of capital or start-up costs and costs of operation, 
maintenance, and purchase of services to provide information.

    Dated: March 17, 2011.
Michele Meyer,
Assistant Director, Legislative & Regulatory Activities Division.
[FR Doc. 2011-6851 Filed 3-22-11; 8:45 am]
BILLING CODE 4810-33-P