Submission for OMB Review; Comment Request, 13018-13019 [2011-5351]
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Federal Register / Vol. 76, No. 46 / Wednesday, March 9, 2011 / Notices
(Catalog of Federal Domestic Assistance
Program Number 20.205, Highway Planning
and Construction. The regulations
implementing Executive Order 12372
regarding intergovernmental consultation on
Federal programs and activities apply to this
program.)
Issued on: March 3, 2011.
Shawn E. Oliver,
Federal Highway Administration,
Sacramento, California.
[FR Doc. 2011–5407 Filed 3–8–11; 8:45 am]
BILLING CODE 4910–22–P
DEPARTMENT OF THE TREASURY
Departmental Offices Proposed
Collections; Comment Requests
Notice and request for
comments.
ACTION:
The Department of the
Treasury, as part of its continuing effort
to reduce paperwork burdens, invites
the general public and other Federal
agencies to comment on a proposed
information collection, as required by
the Paperwork Reduction Act of 1995,
Public Law 104–13 (44 U.S.C.
3506(c)(2)(A)). The Consumer Financial
Protection Bureau implementation team
is soliciting comments regarding forms
for questions, complaints, and other
information about consumer financial
products and services.
DATES: Written comments should be
received on or before May 9, 2011 to be
assured of consideration.
ADDRESSES: Direct all written comments
to Andrew Trueblood, Consumer
Financial Protection Bureau
implementation team, 1801 L Street,
NW., Washington, DC 20036.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Andrew
Trueblood in writing at Consumer
Financial Protection Bureau
implementation team, 1801 L Street,
NW., Washington, DC 20036, by
telephone at (202) 435–7070, or by email at andrew.trueblood@treasury.gov.
SUPPLEMENTARY INFORMATION:
Title: Consumer Financial Protection
Bureau Consumer Response Intake
Fields.
OMB Control Number: NEW.
Abstract: The Dodd-Frank Wall Street
Reform and Consumer Protection Act,
Public Law 111–203, Title X,
established the Consumer Financial
Protection Bureau (CFPB). Among the
CFPB’s functions is to facilitate the
centralized collection of, monitoring of,
and response to complaints concerning
consumer financial products and
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SUMMARY:
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services. In order to collect data about
the consumer financial market and
facilitate the appropriate routing of,
handling of, and response to
complaints, questions, and other
information concerning consumer
financial products and services, the
CFPB is developing online and paper
intake methods which will have fields
for persons to complete. The fields will
help document information such as the
type of contact; the substance of the
complaint, question, or other
information; contact information for the
person making the contact and/or
related persons; information about any
subject incident and institution; and
identifying information about the
consumer or consumer’s household.
Type of Review: NEW.
Affected Public: Individuals and
households with questions, complaints,
and other information about consumer
financial products and services.
Estimated Number of Respondents:
Approximately 1–3 million per year.
CFPB’s intake of complaints, questions,
and other information relating to
consumer financial products and
services is a new collection that may
centralize intake now performed by
existing agencies. As such, the
projections of the number of
respondents have a high level of
uncertainty.
Estimated Average Time per
Respondent: 10 minutes per response.
The time to complete the form will
depend on the nature of the contact.
Simple feedback may take as little as a
few minutes to complete while more
complicated complaints could take
longer to describe.
Estimated Total Annual Burden
Hours: Approximately 330,000 burden
hours.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for Office of Management and
Budget approval. All comments will
become a matter of public record. The
public is invited to submit written
comments concerning: (a) Whether the
intake of complaints, questions, and
other information relating to consumer
financial products and services is
necessary for the proper performance of
the functions of the Bureau, including
whether the information will have
practical uses; (b) the accuracy of the
above estimate of the burden of the
information collection; (c) ways to
enhance the quality, usefulness, and
clarity of the information to be
collected; (d) ways to minimize the
reporting and/or record keeping burdens
on respondents, including the use of
automated collection techniques or
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other forms of information technology;
(e) estimates of capital or start-up costs
of operation, maintenance, and
purchase of services to provide
information; and (f) specific types of
information that would be useful for
CFPB to collect through its intake forms,
in order to advance the mission of
CFPB.
Robert Dahl,
Treasury Departmental Clearance Officer.
[FR Doc. 2011–5349 Filed 3–8–11; 8:45 am]
BILLING CODE 4810–25–P
DEPARTMENT OF THE TREASURY
Submission for OMB Review;
Comment Request
March 3, 2011.
The Department of the Treasury will
submit the following public information
collection requirements to OMB for
review and clearance under the
Paperwork Reduction Act of 1995,
Public Law 104–13 on or after the date
of publication of this notice. A copy of
the submissions may be obtained by
contacting the Treasury Department
Office Clearance Officers listed.
Comments regarding these information
collections should be addressed to the
OMB reviewer listed and to the
Treasury PRA Clearance Officer,
Department of the Treasury, 1750
Pennsylvania Avenue, NW., Suite
11020, Washington, DC 20220.
Dates: Written comments should be
received on or before April 8, 2011 to
be assured of consideration.
Departmental Offices (DO)
Summary: As part of a Federal
Government-wide effort to streamline
the process to seek feedback from the
public on service delivery, the
Department of the Treasury has
submitted a Generic Information
Collection Request (Generic ICR):
‘‘Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery’’ to OMB for approval under
the Paperwork Reduction Act (PRA) (44
U.S.C. 3501 et seq.). Treasury is
requesting clearance for eight separate
OMB Control Numbers for eight bureaus
and offices within the Department. Each
clearance will have the same title and
purpose, but will be available for use by
each bureau under their control number
and burden estimate, as detailed below.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Abstract: The information collection
activity will garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
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Federal Register / Vol. 76, No. 46 / Wednesday, March 9, 2011 / Notices
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Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: The
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
Total Burden Estimate for the
Department of the Treasury
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Average Expected Annual Number of
activities: 120.
Respondents: 120,000.
Annual responses: 120,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 120,000.
Breakdown of Separate Agency
Clearances and Burden Estimates:
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Treasury Departmental Offices 1505–
xxxx
Average Expected Annual Number of
activities: 40.
Respondents: 40,000.
Annual responses: 40,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 40,000.
Financial Crimes Enforcement
Network: 1506–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
United States Mint: 1525–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Community Development Financial
Institutions Fund: 1559–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Financial Management Service: 1510–
xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Alcohol and Tobacco Tax and Trade
Bureau: 1513–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Bureau of Public Debt: 1535–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
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13019
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Internal Revenue Service: 1545–xxxx
Average Expected Annual Number of
activities: 20.
Respondents: 20,000.
Annual responses: 20,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 20,000.
Departmental Clearance Officer:
Robert Dahl, OCIO, 1750 Pennsylvania
Ave., NW., Ste. 11020, Washington, DC
20220; (202) 622–3119.
OMB Reviewer: Shagufta Ahmed,
Office of Management and Budget, New
Executive Office Building, Room 10235,
Washington, DC 20503; (202) 395–7873.
Robert Dahl,
Treasury PRA Clearance Officer.
[FR Doc. 2011–5351 Filed 3–8–11; 8:45 am]
BILLING CODE 4810–25–P
DEPARTMENT OF VETERANS
AFFAIRS
Agency Information Collection
Activities: Comment Request; Generic
Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Department of Veterans Affairs,
Office Information and Technology
(National Cemetery Administration,
Veterans Benefit Administration, and
Veterans Health Administration).
ACTION: 30-Day notice of submission of
information collection approval from
the Office of Management and Budget
and request for comments.
AGENCY:
As part of a Federal
Government-wide effort to streamline
the process to seek feedback from the
public on service delivery, Department
of Veterans Affairs will submit a
Generic Information Collection Request
(Generic ICR): ‘‘Generic Clearance for
the Collection of Qualitative Feedback
on Agency Service Delivery ’’ to OMB
for approval under the Paperwork
Reduction Act (PRA) (44 U.S.C. 3501 et.
seq.).
DATES: Comments must be submitted
April 8, 2011.
ADDRESSES: Submit written comments
on the collection of information through
https://www.Regulations.gov; or to VA’s
OMB Desk Officer, OMB Human
Resources and Housing Branch, New
Executive Office Building, Room 10235,
SUMMARY:
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]]>Agencies
[Federal Register Volume 76, Number 46 (Wednesday, March 9, 2011)]
[Notices]
[Pages 13018-13019]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-5351]
-----------------------------------------------------------------------
DEPARTMENT OF THE TREASURY
Submission for OMB Review; Comment Request
March 3, 2011.
The Department of the Treasury will submit the following public
information collection requirements to OMB for review and clearance
under the Paperwork Reduction Act of 1995, Public Law 104-13 on or
after the date of publication of this notice. A copy of the submissions
may be obtained by contacting the Treasury Department Office Clearance
Officers listed. Comments regarding these information collections
should be addressed to the OMB reviewer listed and to the Treasury PRA
Clearance Officer, Department of the Treasury, 1750 Pennsylvania
Avenue, NW., Suite 11020, Washington, DC 20220.
Dates: Written comments should be received on or before April 8,
2011 to be assured of consideration.
Departmental Offices (DO)
Summary: As part of a Federal Government-wide effort to streamline
the process to seek feedback from the public on service delivery, the
Department of the Treasury has submitted a Generic Information
Collection Request (Generic ICR): ``Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery'' to OMB
for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et
seq.). Treasury is requesting clearance for eight separate OMB Control
Numbers for eight bureaus and offices within the Department. Each
clearance will have the same title and purpose, but will be available
for use by each bureau under their control number and burden estimate,
as detailed below.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Abstract: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the
[[Page 13019]]
Administration's commitment to improving service delivery. By
qualitative feedback we mean information that provides useful insights
on perceptions and opinions, but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management.
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
Total Burden Estimate for the Department of the Treasury
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Average Expected Annual Number of activities: 120.
Respondents: 120,000.
Annual responses: 120,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 120,000.
Breakdown of Separate Agency Clearances and Burden Estimates:
Treasury Departmental Offices 1505-xxxx
Average Expected Annual Number of activities: 40.
Respondents: 40,000.
Annual responses: 40,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 40,000.
Financial Crimes Enforcement Network: 1506-xxxx
Average Expected Annual Number of activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 10,000.
United States Mint: 1525-xxxx
Average Expected Annual Number of activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 10,000.
Community Development Financial Institutions Fund: 1559-xxxx
Average Expected Annual Number of activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 10,000.
Financial Management Service: 1510-xxxx
Average Expected Annual Number of activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 10,000.
Alcohol and Tobacco Tax and Trade Bureau: 1513-xxxx
Average Expected Annual Number of activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 10,000.
Bureau of Public Debt: 1535-xxxx
Average Expected Annual Number of activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 10,000.
Internal Revenue Service: 1545-xxxx
Average Expected Annual Number of activities: 20.
Respondents: 20,000.
Annual responses: 20,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 20,000.
Departmental Clearance Officer: Robert Dahl, OCIO, 1750
Pennsylvania Ave., NW., Ste. 11020, Washington, DC 20220; (202) 622-
3119.
OMB Reviewer: Shagufta Ahmed, Office of Management and Budget, New
Executive Office Building, Room 10235, Washington, DC 20503; (202) 395-
7873.
Robert Dahl,
Treasury PRA Clearance Officer.
[FR Doc. 2011-5351 Filed 3-8-11; 8:45 am]
BILLING CODE 4810-25-P
