Agency Information Collection Activities: Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 13019-13020 [2011-5327]
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Federal Register / Vol. 76, No. 46 / Wednesday, March 9, 2011 / Notices
Emcdonald on DSK2BSOYB1PROD with NOTICES
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: The
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
Total Burden Estimate for the
Department of the Treasury
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Average Expected Annual Number of
activities: 120.
Respondents: 120,000.
Annual responses: 120,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 120,000.
Breakdown of Separate Agency
Clearances and Burden Estimates:
VerDate Mar<15>2010
18:04 Mar 08, 2011
Jkt 223001
Treasury Departmental Offices 1505–
xxxx
Average Expected Annual Number of
activities: 40.
Respondents: 40,000.
Annual responses: 40,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 40,000.
Financial Crimes Enforcement
Network: 1506–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
United States Mint: 1525–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Community Development Financial
Institutions Fund: 1559–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Financial Management Service: 1510–
xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Alcohol and Tobacco Tax and Trade
Bureau: 1513–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Bureau of Public Debt: 1535–xxxx
Average Expected Annual Number of
activities: 10.
Respondents: 10,000.
PO 00000
Frm 00088
Fmt 4703
Sfmt 4703
13019
Annual responses: 10,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 10,000.
Internal Revenue Service: 1545–xxxx
Average Expected Annual Number of
activities: 20.
Respondents: 20,000.
Annual responses: 20,000.
Frequency of Response: Once per
request.
Average minutes per response: 60.
Burden hours: 20,000.
Departmental Clearance Officer:
Robert Dahl, OCIO, 1750 Pennsylvania
Ave., NW., Ste. 11020, Washington, DC
20220; (202) 622–3119.
OMB Reviewer: Shagufta Ahmed,
Office of Management and Budget, New
Executive Office Building, Room 10235,
Washington, DC 20503; (202) 395–7873.
Robert Dahl,
Treasury PRA Clearance Officer.
[FR Doc. 2011–5351 Filed 3–8–11; 8:45 am]
BILLING CODE 4810–25–P
DEPARTMENT OF VETERANS
AFFAIRS
Agency Information Collection
Activities: Comment Request; Generic
Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Department of Veterans Affairs,
Office Information and Technology
(National Cemetery Administration,
Veterans Benefit Administration, and
Veterans Health Administration).
ACTION: 30-Day notice of submission of
information collection approval from
the Office of Management and Budget
and request for comments.
AGENCY:
As part of a Federal
Government-wide effort to streamline
the process to seek feedback from the
public on service delivery, Department
of Veterans Affairs will submit a
Generic Information Collection Request
(Generic ICR): ‘‘Generic Clearance for
the Collection of Qualitative Feedback
on Agency Service Delivery ’’ to OMB
for approval under the Paperwork
Reduction Act (PRA) (44 U.S.C. 3501 et.
seq.).
DATES: Comments must be submitted
April 8, 2011.
ADDRESSES: Submit written comments
on the collection of information through
https://www.Regulations.gov; or to VA’s
OMB Desk Officer, OMB Human
Resources and Housing Branch, New
Executive Office Building, Room 10235,
SUMMARY:
E:\FR\FM\09MRN1.SGM
09MRN1
Emcdonald on DSK2BSOYB1PROD with NOTICES
13020
Federal Register / Vol. 76, No. 46 / Wednesday, March 9, 2011 / Notices
Washington, DC 20503 (202) 395–7316.
Please refer to ‘‘OMB Control No. 2900–
New (Qualitative Feedback)’’ in any
correspondence.
FOR FURTHER INFORMATION CONTACT:
Denise McLamb, Enterprise Records
Service (005R1B), Department of
Veterans Affairs, 810 Vermont Avenue,
NW., Washington, DC 20420, (202) 461–
7485, fax (202) 461–0966 or e-mail
denise.mclamb@va.gov. Please refer to
‘‘OMB Control No. 2900–New
(Qualitative Feedback).
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Abstract: The information collection
activity will garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: the
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior
fielding the study. Depending on the
VerDate Mar<15>2010
18:04 Mar 08, 2011
Jkt 223001
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
The Agency received no comments in
response to the 60-day notice published
in the Federal Register of December 22,
2010 (75 FR 80542).
Below we provide Department of
Veterans Affairs projected average
estimates for the next three years: 1
Type of Review: New Collection.
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Average Expected Annual Number of
activities: 8.
Respondents: 200,000.
Frequency of Response: Once per
request.
Average minutes per response: 30
minutes.
Burden hours: 100,000.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid
Office of Management and Budget
control number.
Dated: March 4, 2011.
By direction of the Secretary.
Denise McLamb,
Program Analyst, Enterprise Records Service.
[FR Doc. 2011–5327 Filed 3–8–11; 8:45 am]
BILLING CODE P
DEPARTMENT OF VETERANS
AFFAIRS
Agency Information Collection
Activities: Comment Request; Generic
Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Department of Veterans Affairs,
Office Information and Technology,
(Administration Offices).
ACTION: 30-Day notice of submission of
information collection approval from
the Office of Management and Budget
and request for comments.
AGENCY:
As part of a Federal
Government-wide effort to streamline
SUMMARY:
1 The 60-day notice included the following
estimate of the aggregate burden hours for this
generic clearance Federal-wide:
Average Expected Annual Number of activities:
25,000.
Average number of Respondents per Activity:
200.
Annual responses: 5,000,000.
Frequency of Response: Once per request.
Average minutes per response: 30.
Burden hours: 2,500,000.
PO 00000
Frm 00089
Fmt 4703
Sfmt 4703
the process to seek feedback from the
public on service delivery, Department
of Veterans Affairs will submit a
Generic Information Collection Request
(Generic ICR): ‘‘Generic Clearance for
the Collection of Qualitative Feedback
on Agency Service Delivery ’’ to OMB
for approval under the Paperwork
Reduction Act (PRA) (44 U.S.C. 3501 et.
seq.).
DATES: Comments must be submitted
April 8, 2011.
ADDRESSES: Submit written comments
on the collection of information through
https://www.Regulations.gov; or to VA’s
OMB Desk Officer, OMB Human
Resources and Housing Branch, New
Executive Office Building, Room 10235,
Washington, DC 20503 (202) 395–7316.
Please refer to ‘‘OMB Control No. 2900–
New (Qualitative Feedback)’’ in any
correspondence.
FOR FURTHER INFORMATION CONTACT:
Denise McLamb, Enterprise Records
Service (005R1B), Department of
Veterans Affairs, 810 Vermont Avenue,
NW., Washington, DC 20420, (202) 461–
7485, fax (202) 461–0966 or e-mail
denise.mclamb@va.gov. Please refer to
‘‘OMB Control No. 2900–New
(Qualitative Feedback).
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Abstract: The information collection
activity will garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
E:\FR\FM\09MRN1.SGM
09MRN1
]]>Agencies
[Federal Register Volume 76, Number 46 (Wednesday, March 9, 2011)]
[Notices]
[Pages 13019-13020]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-5327]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF VETERANS AFFAIRS
Agency Information Collection Activities: Comment Request;
Generic Clearance for the Collection of Qualitative Feedback on Agency
Service Delivery
AGENCY: Department of Veterans Affairs, Office Information and
Technology (National Cemetery Administration, Veterans Benefit
Administration, and Veterans Health Administration).
ACTION: 30-Day notice of submission of information collection approval
from the Office of Management and Budget and request for comments.
-----------------------------------------------------------------------
SUMMARY: As part of a Federal Government-wide effort to streamline the
process to seek feedback from the public on service delivery,
Department of Veterans Affairs will submit a Generic Information
Collection Request (Generic ICR): ``Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery '' to OMB
for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501
et. seq.).
DATES: Comments must be submitted April 8, 2011.
ADDRESSES: Submit written comments on the collection of information
through https://www.Regulations.gov; or to VA's OMB Desk Officer, OMB
Human Resources and Housing Branch, New Executive Office Building, Room
10235,
[[Page 13020]]
Washington, DC 20503 (202) 395-7316. Please refer to ``OMB Control No.
2900-New (Qualitative Feedback)'' in any correspondence.
FOR FURTHER INFORMATION CONTACT: Denise McLamb, Enterprise Records
Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue,
NW., Washington, DC 20420, (202) 461-7485, fax (202) 461-0966 or e-mail
denise.mclamb@va.gov. Please refer to ``OMB Control No. 2900-New
(Qualitative Feedback).
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Abstract: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the Administration's commitment to improving
service delivery. By qualitative feedback we mean information that
provides useful insights on perceptions and opinions, but are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. This feedback will provide
insights into customer or stakeholder perceptions, experiences and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: the target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior fielding the
study. Depending on the degree of influence the results are likely to
have, such collections may still be eligible for submission for other
generic mechanisms that are designed to yield quantitative results.
The Agency received no comments in response to the 60-day notice
published in the Federal Register of December 22, 2010 (75 FR 80542).
Below we provide Department of Veterans Affairs projected average
estimates for the next three years: \1\
---------------------------------------------------------------------------
\1\ The 60-day notice included the following estimate of the
aggregate burden hours for this generic clearance Federal-wide:
Average Expected Annual Number of activities: 25,000.
Average number of Respondents per Activity: 200.
Annual responses: 5,000,000.
Frequency of Response: Once per request.
Average minutes per response: 30.
Burden hours: 2,500,000.
---------------------------------------------------------------------------
Type of Review: New Collection.
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Average Expected Annual Number of activities: 8.
Respondents: 200,000.
Frequency of Response: Once per request.
Average minutes per response: 30 minutes.
Burden hours: 100,000.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Dated: March 4, 2011.
By direction of the Secretary.
Denise McLamb,
Program Analyst, Enterprise Records Service.
[FR Doc. 2011-5327 Filed 3-8-11; 8:45 am]
BILLING CODE P
