Manufactured Housing: Notification, Correction, and Procedural Regulations, 8852-8870 [2011-2907]
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DEPARTMENT OF HOUSING AND
URBAN DEVELOPMENT
24 CFR Part 3282
[Docket No. FR–5238–P–01]
RIN 2502–AI84
Manufactured Housing: Notification,
Correction, and Procedural
Regulations
Office of the Assistant
Secretary for Housing-Federal Housing
Commissioner, HUD.
ACTION: Proposed rule.
AGENCY:
HUD is proposing to revise its
regulations that implement statutory
requirements concerning how
manufacturers and others address
reports of problems with manufactured
homes. These ‘‘Subpart I’’ regulations
establish a system of protections with
respect to imminent safety hazards and
violations of the Federal construction
and safety standards, assuring a
minimum of formality and delay, while
protecting the rights of all parties. The
regulations implement requirements
established by Congress in the National
Manufactured Housing Construction
and Safety Standards Act of 1974.
Manufacturers, retailers, and
distributors, State Administrative
Agencies, primary inspection agencies,
and the Secretary would follow the
procedures set out in Subpart I to assure
that notification and correction are
provided with respect to manufactured
homes, when required. These remedial
actions are not required, however, for
failures that occur in any manufactured
home or component as the result of
normal wear and aging, unforeseeable
consumer abuse, or unreasonable
neglect of maintenance.
DATES: Comment Due Date: April 18,
2011.
ADDRESSES: Interested persons are
invited to submit comments regarding
this rule to the Regulations Division,
Office of General Counsel, 451 7th
Street, SW., Room 10276, Department of
Housing and Urban Development,
Washington, DC 20410–0500. All
submissions must refer to the above
docket number and title. There are two
methods for submitting public
comments.
1. Submission of Comments by Mail.
Comments may be submitted by mail to
the Regulations Division, Office of
General Counsel, Department of
Housing and Urban Development, 451
7th Street, SW., Room 10276,
Washington, DC 20410–0500.
2. Electronic Submission of
Comments. Interested persons may
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SUMMARY:
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submit comments electronically through
the Federal eRulemaking Portal at
https://www.regulations.gov. HUD
strongly encourages commenters to
submit comments electronically.
Electronic submission of comments
allows the commenter maximum time to
prepare and submit a comment, ensures
timely receipt by HUD, and enables
HUD to make them immediately
available to the public. Comments
submitted electronically through the
https://www.regulations.gov Web site can
be viewed by other commenters and
interested members of the public.
Commenters should follow the
instructions provided on that site to
submit comments electronically.
Facsimile (FAX) comments are not
acceptable. In all cases, communications
must refer to the above docket number
and title. All comments and
communications submitted will be
available, without charge, for public
inspection and copying between 8 a.m.
and 5 p.m. weekdays at the above
address. Due to security measures at the
HUD Headquarters building, please
schedule an appointment to review the
public comments by calling the
Regulations Division at 202–708–3055
(this is not a toll-free number). Copies
of the public comments are also
available for inspection and
downloading at https://
www.regulations.gov.
FOR FURTHER INFORMATION CONTACT:
Office of Manufactured Housing
Programs, Department of Housing and
Urban Development, 451 Seventh Street,
SW., Room 9164, Washington, DC
20410; telephone number 202–708–6401
(this is not a toll-free number). Persons
with hearing or speech impairments
may access this number via TTY by
calling the toll-free Federal Information
Relay Service at 800–877–8339.
SUPPLEMENTARY INFORMATION: This
proposed revision of Subpart I is based
on a previous revision developed and
submitted by the Manufactured Housing
Consensus Committee (MHCC) for the
Secretary’s consideration. HUD agreed
with most, but not all, of that revision.
These changes are discussed in the
‘‘Supplementary Information’’ section of
this document. For the convenience of
commenters on today’s proposed rule,
HUD will provide page numbers to the
location of the MHCC’s
recommendation within the Federal
Register, to facilitate comparison.
I. Background
Since 1976, a major component of
HUD’s manufactured housing
regulations has been the procedural and
enforcement provisions in 24 CFR part
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3282, subpart I (‘‘Subpart I’’). These
provisions establish the system for
manufacturers and retailers to assure
that factory-built homes sold to
consumers after having been
manufactured pursuant to a federal
building code provide at least the
protections that are built into the
construction and safety standards in
that building code. Because the federal
building code preempts a multiplicity of
state and local building codes that
would otherwise apply to the
construction of such homes,
manufacturers, distributors, retailers,
and regulators are charged with
particular responsibilities designed to
protect both the purchasers of these
homes and the general public. The
regulations in Subpart I seek to balance
the interests of all persons who have a
stake in the future of quality, affordable
manufactured housing.
As the manufactured housing
industry has evolved from largely
single-section homes to today’s
multiple-section homes that can be
creatively and aesthetically configured
and finished while maintaining the
important affordable character of the
homes, various parties have identified a
need to refine the regulations in Subpart
I. The Manufactured Housing Consensus
Committee (MHCC) has made
refinement of these regulations a
priority, and HUD has worked with the
MHCC to redraft Subpart I in a way that
would address issues identified by
regulated entities, State and Federal
regulators, and consumers.
The MHCC was established by
amendments made in December 2000 to
the National Manufactured Housing
Construction and Safety Standards Act
of 1974, 42 U.S.C. 5401–5426 (the Act),
in large part for the purpose of
providing periodic recommendations to
the Secretary to adopt, revise, and
interpret the Federal manufactured
housing construction and safety
standards and the procedural and
enforcement regulations. (See 42 U.S.C.
5403(a)(3)(A).) The 22-member Federal
Advisory Committee includes seven
voting members in each of three
categories, plus a nonvoting
representative of the Secretary. The
three categories, as established in the
Act, are: (1) Producers; (2) Users; and
(3) General Interest and Public Officials.
The MHCC has twice recommended
specific revisions of Subpart I to the
Secretary. To be promulgated under the
Secretary’s authority, however, the
recommended revisions must be
consistent with the Act. In both cases,
HUD concluded that the MHCC
recommendations were not consistent
with the statutory requirements and the
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Secretary’s authority. (See 68 FR 47881
(August 12, 2003, amending 68 FR
35850, July 25, 2003) and 71 FR 34464
(June 14, 2006) (‘‘June 14 notice’’).)
The June 14, 2006, notice included
the complete text of the most recent
MHCC recommendation. This second
set of recommendations by the MHCC
was developed through much more
extensive discussions in public
meetings of the MHCC and in task force
and subcommittees than was the first
set, and was very close to being
acceptable under the Act. HUD has
based today’s proposed rule on the
second set of the MHCC
recommendations, with a few
modifications. As required by section
604(b)(3) of the Act (42 U.S.C.
5403(b)(3)), HUD first submitted its
proposed rule to the MHCC for the
committee’s prepublication review and
comments. HUD has considered those
comments and now is issuing this
proposed rule for public comment. Most
of the text of this proposal is the same
as the text that was included in the
MHCC proposal submitted to HUD, as
published in the June 14, 2006 notice.
HUD believes that today’s proposed rule
provides clearer regulatory structure
and appropriate consumer protection
provisions, while substantially adopting
the MHCC recommendation.
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II. Reasons for HUD’s Changes
Between the time that the MHCC
submitted its recommended revision of
Subpart I and the time that HUD
developed today’s proposed rule based
on the MHCC recommendation,
numerous meetings of the MHCC and
HUD were held to discuss the MHCC
recommendation and HUD-suggested
revisions. Agreement was reached in
principle on some further changes
suggested by HUD or members of the
MHCC. Agreement could not be reached
on all of the changes, however, so there
was no reason for the MHCC to amend
its recommendation to include the
changes agreed upon. Instead, HUD has
included those changes in today’s
proposed rule.
While HUD agreed with the MHCC on
the majority of the language used in
today’s proposed rule, some of the
MHCC’s language was not consistent
with the Act. HUD’s proposed rule also
differs from the MHCC language by
adding consumer protections when
warranted, ensuring that provisions are
internally consistent, and adding
flexibility that benefit both
manufacturers and regulators. A few
editorial changes have also been made
for the purpose of clarifying the intent
of the applicable provision.
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Most of the changes made by HUD to
the MHCC recommendation can be
explained using six justifications, many
of which are also contained in the June
14, 2006, notice rejecting the MHCC
language. The justifications are as
follows:
Justification 1: Changes agreed on in
principle by HUD and MHCC in
prepublication meetings. This
justification applies to the change made
in § 3282.362(c)(1).
Justification 2: The rejected MHCC
language was not consistent with
statutory authority. In section 615 of the
Act (42 U.S.C. 5414), Congress placed
responsibility for the notification and
correction of defects in manufactured
homes on manufacturers, and set
guidelines for manufacturers to meet
these responsibilities. Section 613 of the
Act (42 U.S.C. 5412) imposes additional
repair and repurchase requirements on
manufacturers with respect to homes
delivered to retailers and distributors
before those homes are sold to
purchasers. HUD’s proposed rule
recognizes those statutory
responsibilities, which the MHCC
recommendation failed to acknowledge
appropriately. Consistent with the Act,
however, HUD continues to limit the
manufacturer’s correction
responsibilities to only those defects
that are related to errors in design or
assembly of the home by the
manufacturer, in accordance with
section 615(g) (42 U.S.C. 5414(g)).
HUD’s proposed rule does not adopt
MHCC language that would have
established new responsibilities for
retailers and distributors that are not
found in the Act, would have limited
the manufacturers’ pre-sale correction
responsibilities, and could have
required HUD and state regulators to
meet new burdens of proof in assuring
production of manufactured homes that
comply with the federal construction
and safety standards. HUD also did not
adopt MHCC language in § 3282.415(d)
that would have been inconsistent with
sections 613 and 623(b)(12) of the Act
(42 U.S.C. 5412 and 5422(b)(12)). The
dispute resolution program referenced
in the MHCC language is intended to
address problems reported in
manufactured homes after installation,
while the regulatory section included
language to address corrections that
would be required before a home is
sold.
This justification applies to the
changes made in §§ 3282.404(b)(3),
3282.405(a)(2), 3282.415(c), and
3282.415(d). At the same time, however,
in § 3282.405(a)(2) the phrase
‘‘introduced systematically’’ was
inserted, by agreement in principle with
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the MHCC. As a result of the change in
§ 3282.415(d), the subsequent
paragraphs had to be redesignated.
Justification 3: Other proposed
modifications: determination factors.
HUD is also proposing a few other
modifications to the MHCC’s language,
even though HUD did not base its June
14, 2006, notice of rejection of the
MHCC language on these modifications.
HUD believes that it is important for
manufacturers to use appropriate
methods for determining which
manufactured homes should be
included in a class of homes for which
notification or correction of defects or
safety hazards is required. Currently,
§ 3282.409(c) of HUD’s regulations
recognizes a methodology that includes
inspection of the actual homes, not the
records of those homes. The MHCC
language would have revised the current
provision by permitting inspection of
the records, including consumer and
retailer complaints, rather than the
homes.
HUD proposes modifying that
permissive language to make it clear
that the methodology would be
acceptable only if the cause of the
problem is such that it would be
understood and reported by consumers
or retailers. For example, inadequate
firestopping in a home is not a
condition that a homeowner, or even a
retailer, can be expected to observe and
report. Therefore, a manufacturer that is
determining the scope of a class of
homes with inadequate firestopping
should not be permitted to rely on
complaint records alone to identify the
homes to be included in the class. HUD
would also clarify that, in selecting a
methodology, the manufacturer is
expected to rely on information it
discovers during an investigation, not
just information initially provided in a
complaint.
This justification applies to the
changes made in § 3282.404(c).
Justification 4: Other suggested
modifications: recordkeeping. HUD also
proposes adding language in the
recordkeeping requirements that, rather
than mandating how manufacturers
maintain records regarding corrective
actions, would provide manufacturers
options for how to comply with the
requirements. HUD’s proposal would
also avoid using an undefined term that
may have several uses in the industry
and create confusion. These
modifications would provide
manufacturers flexibility regarding how
manufacturer records are to be
maintained. The new provisions would
also recognize a manufacturer’s right to
keep some of these records in a central
class determination file that might be
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preferred by some manufacturers and
would reduce the amount of paperwork
required. HUD would add such an
option because some manufacturers are
already keeping their records in this
alternative format, which is a format
that also could be more user-friendly for
HUD and state regulators in enforcing
the law. This justification applies to the
changes made in § 3282.417.
Justification 5: Other suggested
modifications: generally. HUD would
reorganize §§ 3282.411 and 3282.412 of
the MHCC recommendation, to assure
these provisions are internally
consistent. The general structure of the
MHCC recommendations for these
sections would be retained, however.
Section 3282.411 of the MHCC
recommendation would have
established the prerequisites for any
state administrative agency (SAA) to
refer information to the appropriate
SAA or HUD for possible investigation.
Section 3282.412 would have set forth
requirements for HUD or an appropriate
SAA to initiate a formal administrative
investigation process. The revisions
HUD proposes to make in these sections
are technical changes to simplify and
clarify the provisions and to avoid
overlap within the two sections.
HUD also would add a requirement in
§ 3282.404(a) that, when a manufacturer
makes an initial determination of a
serious defect or imminent safety
hazard, the manufacturer must notify
HUD, the appropriate SAA, and the
manufacturer’s Production Inspection
Primary Inspection Agency (IPIA) of the
determination. The purpose of this
requirement would be to provide
advance notice of a potentially serious
problem during the time the
manufacturer is required to develop a
full plan of notification and correction
regarding the problem. HUD would
consider this modification to be
appropriate in light of the MHCC’s
recommendation that would extend the
time a manufacturer has to complete its
plan beyond what is permitted under
the existing regulations.
This justification applies to the
changes made in §§ 3282.404(a),
3282.411, and 3282.412.
Justification 6: Finally, HUD included
clarifying and nonsubstantive, editorial
changes in the modified version of the
MHCC recommendations that HUD
submitted to the MHCC for its
prepublication review. These changes
would be minor and would be for the
purpose of making the intent of the
applicable provision more clear.
Punctuation changes are also included
in this justification. This justification
applies to the changes made in
§§ 3282.7(j), (v), and (dd); 3282.401(b);
3282.406(b)(3); 3282.407(b);
3282.409(c)(5) and (c)(7)(ii);
3282.413(a), (b), (c), (d), and (f);
3282.415(b); 3282.416(b)(2); and
3282.417.
To make it easier for readers to crossreference to these justifications from the
changes indicated in the proposed rule,
the following table also lists the sections
of the MHCC recommendation that have
been modified by HUD, and also
provides their page number location in
the June 14 notice:
Reference to MHCC
rule (in June 14, 2006
Notice)
MHCC’s original recommendations
HUD’s justification for modifying MHCC’s
recommendation
3282.7(j) and (v) and
(dd).
71 FR 34466 .............
No MHCC recommendation. Editorial change
3282.362(c)(1) ............
71 FR 34466 .............
MHCC included use of an undefined term
‘‘Service record’’.
3282.401(b) ................
71 FR 34466 .............
MHCC omitted ‘‘distributors’’ from the list of
regulated parties.
3282.404(a) ................
71 FR 34467 .............
3282.404(b)(3) ............
See 71 FR 34467 ......
MHCC recommended expanding from 20
days (current 3282.404(b)) to 30 days for
manufacturer to make initial determinations.
MHCC recommended language to limit a
manufacturer’s notification responsibilities to
only problems caused by persons working
on behalf of a manufacturer, such as a retailer.
Justification 6—HUD’s clarifying and nonsubstantive, editorial changes would be minor
and for the purpose of making the intent of
the applicable provision clearer. Punctuation changes were also included in this justification.
Justification 1—This justification applies to the
change made in § 3282.362(c)(1). The
MHCC recommendation uses the term
‘‘service record,’’ with no guidance on the
contents of a ‘‘service record,’’ which could
have led to more confusion about the requirements and duplicative filing systems.
Justification 6—HUD added ‘‘distributors’’ to
mean any person engaged in the sale and
distribution of manufactured homes for resale. Clarifying and nonsubstantive, editorial
changes that would be minor and for the
purpose of making the intent of the applicable provision clearer. Punctuation changes
were also included in this justification.
Justification 5—HUD accepted MHCC’s recommendation to expand from 20 to 30
days.
Justification 2—HUD’s proposed rule does not
adopt MHCC proposed language that would
have established new responsibilities for retailers and distributors not found in the Act.
The proposed language would have limited
the manufacturers’ pre-sale correction responsibilities, and could have required HUD
and state regulators to meet new burdens
of proof in assuring production of manufactured homes that meet HUD’s standards.
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Section(s)
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Section(s)
Reference to MHCC
rule (in June 14, 2006
Notice)
MHCC’s original recommendations
HUD’s justification for modifying MHCC’s
recommendation
Justification 3—HUD rejected this language
and instead requires manufacturers to use
appropriate methods for determining which
manufactured homes should be included in
a class of homes for which notification or
correction of defects or safety hazards is
required. HUD’s language does allow the
manufacturer to solely use those records,
but only when consumers and retailers understand and report the defect or problem.
But HUD has retained the required use of
other sources of information.
Justification 2—HUD removed this because
the proposed language is inconsistent with
statute. HUD did, however, maintain in
405(a), the phrase developed in conjunction
with the MHCC: ‘‘introduced systematically.’’
71 FR 34467 .............
MHCC language would have limited manufacturer’s search for defects to consumer complaints and retailer records.
3282.405(a)(2) ............
71 FR 34468 .............
3282.406(b)(3) ............
71 FR 34468 .............
MHCC language would have established new
responsibilities for parties not designated in
the Act and limited manufacturers’ pre-sale
correction responsibilities, and could have
required HUD and state regulators to meet
new burdens of proof in assuring production
of manufactured homes that comply with
the federal construction and safety standards.
Editorial change. No modification to the
MHCC recommendation.
3282.407(b) ................
71 FR 34468 .............
Editorial change. No modification to the
MHCC recommendation.
3282.409(c)(5) ............
71 FR 34469 .............
Editorial change. No modification to the
MHCC recommendation.
3282.409(c)(7)(ii) ........
71 FR 34469 .............
Editorial change. No modification to the
MHCC recommendation.
3282.411 and
3282.412.
71 FR 34470 .............
The general structure of the MHCC recommendations for these sections would be
retained.
3282.413(a), (b), (c),
(d), and (f).
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3282.404(c)(1) and
(c)(2)(iii).
71 FR 34470–34471
Editorial change. No modification to the
MHCC recommendation.
3282.415(b) ................
71 FR 34472 .............
Editorial change. No modification to the
MHCC recommendation.
3282.415(c) .................
71 FR 34472 .............
MHCC recommended eliminating phrases to
limit the manufacturers’ pre-sale correction
responsibilities.
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Justification 6—HUD’s clarifying and nonsubstantive, editorial changes would be minor
and for the purpose of making the intent of
the applicable provision clearer. Punctuation changes were also included in this justification.
Justification 6—HUD’s clarifying and nonsubstantive, editorial changes would be minor
and for the purpose of making the intent of
the applicable provision clearer. Punctuation changes were also included in this justification.
Justification 6—HUD’s clarifying and nonsubstantive, editorial changes would be minor
and for the purpose of making the intent of
the applicable provision clearer. Punctuation changes were also included in this justification.
Justification 6—HUD’s clarifying and nonsubstantive, editorial changes would be minor
and for the purpose of making the intent of
the applicable provision clearer. Punctuation changes were also included in this justification.
Justification 5—The general structure of the
MHCC recommendations for these sections
would be retained; however, HUD would reorganize §§ 3282.411 and 3282.412 of the
MHCC recommendation, to assure these
provisions are internally consistent. The revisions HUD proposes to make in these
sections are technical changes to simplify
and clarify the provisions and to avoid overlap within the two sections.
Justification 6—HUD’s clarifying and nonsubstantive, editorial changes would be minor
and for the purpose of making the intent of
the applicable provision clearer. Punctuation changes were also included in this justification.
Justification 6—HUD’s clarifying and nonsubstantive, editorial changes would be minor
and for the purpose of making the intent of
the applicable provision clearer. Punctuation changes were also included in this justification.
Justification 2—HUD removed this because
the proposed language is inconsistent with
the statute.
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Section(s)
Reference to MHCC
rule (in June 14, 2006
Notice)
3282.415(d) ................
MHCC’s original recommendations
HUD’s justification for modifying MHCC’s
recommendation
71 FR 34472 .............
MHCC recommended that retailers/distributors
become responsible parties in the notification and correction process.
3282.416(b)(2) ............
71 FR 34472 .............
Editorial change. No modification to the
MHCC recommendation.
3282.417 .....................
71 FR 34472 .............
MHCC recommended
§ 3282.417.
Justification 2—HUD removed 415(d) because the proposed language is inconsistent with Sections 613 and 623(c)(12) of
the Act (42 U.S.C. 5412 and 5422 (c)(12)).
Justification 6—HUD’s clarifying and nonsubstantive, editorial changes would be minor
and for the purpose of making the intent of
the applicable provision clearer. Punctuation changes were also included in this justification.
Justification 4—HUD’s modifications would
provide manufacturers flexibility regarding
how they keep records, including what are
referred to as ‘‘service records.’’ HUD’s proposal also outlines how current service
records may be supplemented with all required determination records, but without
creating and maintaining a separate set of
files. HUD’s proposal recognizes a manufacturer’s right to keep these records in a
central class determination file, reducing the
amount of paperwork required. The recommendation allows this, but does not require this.
Justification 6—Clarifying and non-substantive, editorial changes that would be
minor and for the purpose of making the intent of the applicable provision more clear.
Punctuation changes were also included in
this justification.
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III. Response to MHCC Comments
As noted, before publishing this
proposed rule, HUD was required by
section 604(b)(3) of the Act (42 U.S.C.
5403(b)(3)) to first submit its proposal to
the MHCC for its prepublication review
and comments. HUD has considered
those comments and now is issuing this
proposed rule for public comment. In
MHCC committee and subcommittee
meetings, HUD had repeatedly
discussed with MHCC members its
concerns with the most recent MHCC
recommendation for revision of Subpart
I. As a consequence of these discussions
and HUD’s explanations in the June 14,
2006, notice, the MHCC was fully
informed of the substantive changes
HUD is proposing in today’s
publication, even before the proposal
was formally submitted to the MHCC for
its review.
Nevertheless, if HUD rejects any
significant comments provided by the
MHCC during its formal review of the
HUD proposed rule, the Act further
requires HUD to: (1) Provide to the
MHCC a written explanation of the
reasons for the rejection; and (2) publish
the MHCC’s comments and HUD’s
response in the Federal Register for
public comment.
In order to comply fully with the
requirements of the Act, and so that
there is no question about whether HUD
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rejecting
all
of
has appropriately characterized any
particular comment of the MHCC as
‘‘significant,’’ HUD recommends a sideby-side comparison with the June 14
notice. HUD is referencing the page
numbers to where the MHCC’s original
proposed text can be found. The MHCC
incorporated into its comments by
reference its own previous
recommendations and the principles it
had adopted to guide its own efforts to
revise the regulations in Subpart I. Both
of those documents have been
published in the June 14 notice. The
June 14 notice is available through the
Government Printing Office’s Federal
Register Web site at https://
www.gpoaccess.gov/fr/
(search using the citation ‘‘71 FR 34464,
June 14, 2006’’).
This preamble and the changes
indicated in the proposed rule provide
HUD’s primary response to the MHCC
prepublication comments. Additional
HUD responses to the MHCC
prepublication comments are as follows:
The MHCC comments continue to
confuse the statutory authorities and
procedures that are applicable to the
distinct responsibilities of the regulators
and regulated parties for the new
dispute resolution program and the
installation programs, as distinguished
from the historical construction and
safety standards program. HUD
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continues to believe that its total
regulatory framework will be consistent
with the Act and that Congress has
made HUD responsible for
implementing the statute.
Some of the MHCC prepublication
comments do not accurately reflect
either its own recommendations or
HUD’s proposed rule. For example, the
comments on the recordkeeping
provisions suggest that the MHCC
requirements would be less burdensome
than the HUD requirements. HUD’s
proposal evolved because the MHCC
recommendation used an undefined
term (‘‘service records’’), which might
have several uses in the industry and
create confusion about the
recordkeeping requirements and lead to
duplicative filing systems. HUD’s lessprescriptive proposal, seen in the
changes in §§ 3282.417(b) and (c),
affords manufacturers flexibility in
deciding how to keep their records, so
that they are not required to repeat the
same information in the file associated
with every manufactured home that is
part of a class determination. HUD’s
proposal also permits, but does not
require, that manufacturers maintain
records in a single or central class
determination file. Notwithstanding,
HUD specifically welcomes comment on
whether it should require a single or
central class determination file, whether
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it should define the term ‘‘service
records,’’ and, if so, how it should define
the term.
Further, HUD’s proposed rule
provides additional, not less, authority
to SAAs to initiate and pursue
preliminary and final determinations
about problems in manufactured homes.
The proposed rule also distinguishes
between the responsibility for
manufacturers to investigate ‘‘likely’’
defects, while the State and Federal
regulators would continue to have the
authority conferred by the Act to
investigate possible defects. The MHCC
comments also fail to acknowledge that
regulators would still have to meet a
higher standard of evidence before they
could enforce notification or correction
procedures against a manufacturer for a
defect.
The MHCC also fails to distinguish
between the statutory remedies of
notification and correction. Under the
Act, manufacturers are required to
notify retailers and consumers about
problems that render the manufactured
home or any component unfit for its
ordinary use, while the manufacturer is
required to correct the problem only
when it both presents a significant
health or safety issue and is related to
an error in design or assembly by the
manufacturer. In its comments, the
MHCC suggests that HUD can and
should use its regulatory authority to
rewrite these statutory requirements
adopted by Congress.
On the other hand, the MHCC fails to
acknowledge that HUD would adopt
MHCC-recommended language that, for
the first time, expressly recognizes a
manufacturer’s right to seek
indemnification from component
producers (§ 3283.406(e)(2)) and other
commercial entities (§ 3282.415(h)) for
the costs of corrections. Such
arrangements would not be contrary to
the Act, although section 622 of the Act
(42 U.S.C. 5421) provides that
purchasers may not waive their rights
under it. The proposed rule
(§ 3282.402(b)) also continues to protect
manufacturers from responsibility for
normal aging of manufactured homes
and consumer abuse, as do the current
regulations.
The MHCC comments suggest that
HUD should not offer its own revisions
to clarify language that, applying its
experience as a regulator, HUD can
identify as problematic. In the past, the
regulations have allowed manufacturers
to identify a class of manufactured
homes that might share a certain defect,
by inspecting homes. HUD has accepted
for this proposed rule a MHCC
recommendation that revises this
optional method to permit inspection of
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records, but HUD has added that the
method should be used only when the
defect is such that there could be a
reasonable expectation that the defect
would be reported by a consumer or
retailer. HUD continues to believe that
a manufacturer should not rely on a
records review when the defect involves
a hidden construction problem, such as
improper firestopping.
Before any final rule becomes
effective, HUD will, of course, also
respond to public comment on today’s
proposed rule, including further
comments from the MHCC and its
members.
IV. Findings and Certifications
Regulatory Planning and Review
This rule is not a significant
regulatory action under section 3(f) of
Executive Order 12866, Regulatory
Planning and Review, and it was not
reviewed by the Office of Management
and Budget (OMB). This rule revises 24
CFR part 3282, subpart I, which
provides the procedures by which HUD
enforces the notification and correction
of defects requirements of the
Manufactured Home Construction and
Safety Standards Act of 1974. This rule
is not significant because it reorganizes
and streamlines the existing regulation
and proposes to clarify rather than
change or add substance to the existing
regulation.
Unfunded Mandates Reform Act
Title II of the Unfunded Mandates
Reform Act of 1995 (2 U.S.C. 1531–
1538) establishes requirements for
federal agencies to assess the effects of
their regulatory actions on state, local,
and tribal governments and the private
sector. This proposed rule does not
impose any federal mandates on any
state, local, or tribal government or the
private sector within the meaning of the
Unfunded Mandates Reform Act of
1995.
Environmental Review
A Finding of No Significant Impact
with respect to the environment has
been made in accordance with HUD
regulations at 24 CFR part 50, which
implement section 102(2)(C) of the
National Environmental Policy Act of
1969 (42 U.S.C. 4332(2)(C)). The
Finding of No Significant Impact is
available for public inspection between
the hours of 8 a.m. and 5 p.m. weekdays
in the Regulations Division, Office of
General Counsel, Department of
Housing and Urban Development, 451
Seventh Street, SW., Room 10276,
Washington, DC 20410–0500.
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Executive Order 13132, Federalism
Executive Order 13132 (entitled
‘‘Federalism’’) prohibits, to the extent
practicable and permitted by law, an
agency from promulgating a regulation
that has Federalism implications and
either imposes substantial direct
compliance costs on state and local
governments and is not required by
statute, or preempts State law, unless
the relevant requirements of section 6 of
the Executive Order are met. This rule
does not have federalism implications
and does not impose substantial direct
compliance costs on State and local
governments or preempt state law
within the meaning of the Executive
Order.
HUD is proposing to revise its current
regulations in 24 CFR part 3282, subpart
I, in order to make them more clear and
consistent with the Act. These revisions
are, in large part, based on
recommendations by the MHCC. The
revisions, however, do not greatly
change current requirements affecting or
preempting state law. Participation by
an SAA in HUD’s Manufactured
Housing Program is optional, and
preemption of state law is provided only
to the extent required by the Act.
Paperwork Reduction Act
The information collection
requirements contained in this proposed
rule have been approved by OMB under
the Paperwork Reduction Act of 1995
(44 U.S.C. 3501–3520) and assigned
OMB Control Number 2502–0541. In
accordance with the Paperwork
Reduction Act, HUD may not conduct or
sponsor, and a person is not required to
respond to, a collection of information,
unless the collection displays a
currently valid OMB control number.
Regulatory Flexibility Act
The Regulatory Flexibility Act (RFA)
(5 U.S.C. 601 et seq.) generally requires
an agency to conduct a regulatory
flexibility analysis of any rule subject to
notice and comment rulemaking
requirements, unless the agency certifies
that the rule will not have a significant
economic impact on a substantial
number of small entities. HUD is
required by law to implement statutory
requirements concerning how
manufacturers and others address
reports of problems with manufactured
homes, in order to protect both
purchasers of factory-built homes and
the general public. Small entities would
not be burdened by this rule because
this rule would not establish
requirements that differ significantly
from current requirements. This rule
would streamline the current regulatory
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process to reduce burdens on small
entities. Roughly 60,000 manufactured
homes are produced each year, and this
rule would not affect or alter the cost of
manufacture of such homes. For
instance, this rule would revise current
regulations to allow manufacturers to
indemnify themselves through
agreements or contracts with retailers,
transporters, installers, distributors, or
others for certain costs associated with
corrective work performed. As a result,
HUD does not believe that the rule
would have a significant economic
effect on a substantial number of small
entities. Further, the rule is intended to
have a beneficial impact, by reducing
the recordkeeping burdens on
manufacturers. For example,
manufacturers would be allowed to
keep records in a central file, thereby
reducing recordkeeping requirements
for small entities. Also under the rule,
manufacturers would no longer be
required to provide notification of a
possible defect if only one home is
involved and the manufacturer corrects
the home, thus further reducing
paperwork burdens on small entities.
These revisions impose no significant
economic impact on a substantial
number of small entities. Therefore, the
undersigned certifies that this rule will
not have a significant impact on a
substantial number of small entities.
Notwithstanding HUD’s view that this
rule would not have a significant effect
on a substantial number of small
entities, HUD specifically invites
comments regarding any less
burdensome alternatives to this rule that
will meet HUD’s objectives as described
in this preamble.
The Catalog of Federal Domestic
Assistance number for the
Manufactured Housing Program is
14.171.
List of Subjects in 24 CFR Part 3282
srobinson on DSKHWCL6B1PROD with PROPOSALS2
Administrative practice and
procedure, Consumer protection,
Intergovernmental relations,
Investigations, Manufactured homes,
Reporting and recordkeeping
requirements.
Accordingly, for the reasons stated in
the preamble, HUD proposes to amend
part 3282 of title 24 of the Code of
Federal Regulations, as follows:
PART 3282—MANUFACTURED
HOUSING PROCEDURAL AND
ENFORCEMENT REGULATIONS
1. The authority citation for part 3282
continues to read as follows:
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2. In § 3282.7, revise paragraphs (j)
and (v), and add paragraph (dd) to read
as follows:
§ 3282.7
Definitions.
*
*
*
*
*
(j) Defect means, for purposes of this
part, a failure to comply with an
applicable Federal manufactured home
safety and construction standard,
including any defect, in the
performance, construction, components,
or material, that renders the
manufactured home or any part thereof
not fit for the ordinary use for which it
was intended, but does not result in an
unreasonable risk of injury or death to
occupants of the affected manufactured
home.
*
*
*
*
*
(v) Manufactured home construction
means all activities relating to the
assembly and manufacture of a
manufactured home including, but not
limited to, those relating to durability,
quality, and safety, but does not include
those activities regulated under the
installation standards in this chapter.
*
*
*
*
*
(dd) Manufactured home installation
standards means reasonable
specifications for the installation of a
manufactured home, at the place of
occupancy, to ensure the proper siting,
the joining of all sections of the home,
and the installation of stabilization,
support, or anchoring systems.
*
*
*
*
*
3. In § 3282.362, paragraph (c)(1), add
a sentence immediately before the last
sentence to read as follows:
3282.404 Manufacturers’ determinations
and related concurrences.
3282.405 Notification pursuant to
manufacturer’s determination.
3282.406 Required manufacturer correction.
3282.407 Voluntary compliance with the
notification and correction requirements
under the Act.
3282.408 Plan of notification required.
3282.409 Contents of plan.
3282.410 Implementation of plan.
3282.411 SAA initiation of remedial action.
3282.412 Preliminary and final
administrative determinations.
3282.413 Implementation of Final
Determination.
3282.414 Replacement or repurchase of
homes after sale to purchaser.
3282.415 Correction of homes before sale to
purchaser.
3282.416 Oversight of notification and
correction activities.
3282.417 Recordkeeping requirements.
3282.418 Factors for appropriateness and
amount of civil penalties.
§ 3282.401
Purpose and scope.
§ 3282.362 Production Inspection Primary
Inspection Agencies (IPIAs).
(a) Purpose. The purpose of this
subpart is to establish a system of
protections provided by the Act with
respect to imminent safety hazards and
violations of the construction and safety
standards with a minimum of formality
and delay, while protecting the rights of
all parties.
(b) Scope. This subpart sets out the
procedures to be followed by
manufacturers, retailers, and
distributors, SAAs, primary inspection
agencies, and the Secretary to assure
that notification and correction are
provided with respect to manufactured
homes when required under this
subpart. Notification and correction may
be required with respect to
manufactured homes that have been
sold or otherwise released by the
manufacturer to another party.
*
Catalog of Federal Domestic Assistance
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Authority: 28 U.S.C. 2461 note; 42 U.S.C.
5424; and 42 U.S.C. 3535(d).
§ 3282.402
Subpart I—Consumer Complaint Handling
and Remedial Actions
Sec.
3282.401 Purpose and scope.
3282.402 General provisions.
3282.403 Consumer complaint and
information referral.
(a) Purchaser’s rights. Nothing in this
subpart shall limit the rights of the
purchaser under any contract or
applicable law.
(b) Manufacturer’s liability limited. A
manufacturer is not responsible for
failures that occur in any manufactured
home or component as the result of
normal wear and aging, unforeseeable
consumer abuse, or unreasonable
neglect of maintenance. The life of a
component warranty may be one of the
indicators used to establish normal wear
and aging. A failure of any component
may not be attributed by the
manufacturer to normal wear and aging
under this subpart during the term of
any applicable warranty provided by the
original manufacturer of the affected
component.
*
*
*
*
(c) * * *
(1) * * * The IPIA must periodically
review the records that § 3282.417(e)
requires the manufacturers to keep, for
determinations under § 3282.404, to
determine whether evidence exists that
the manufacturer is ignoring or not
performing under its approved quality
assurance manual, and, if such evidence
is found, must advise the manufacturer
so that appropriate action may be taken
under § 3282.404. * * *
*
*
*
*
*
4. Revise subpart I to read as follows:
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§ 3282.403 Consumer complaint and
information referral.
(a) Retailer responsibilities. When a
retailer receives a consumer complaint
or other information about a home in its
possession, or that it has sold or leased,
that likely indicates a noncompliance,
defect, serious defect, or imminent
safety hazard, the retailer must forward
the complaint or information to the
manufacturer of the manufactured home
in question as early as possible, in
accordance with § 3282.256.
(b) SAA and HUD responsibilities.
(1) When an SAA or the Secretary
receives a consumer complaint or other
information that likely indicates a
noncompliance, defect, serious defect,
or imminent safety hazard in a
manufactured home, the SAA or HUD
must:
(i) Forward the complaint or
information to the manufacturer of the
home in question as early as possible;
and
(ii) Send a copy of the complaint or
other information to the SAA of the
State where the manufactured home was
manufactured or to the Secretary if there
is no such SAA.
(2) When it appears from the
complaint or other information that an
imminent safety hazard or serious defect
may be involved, the SAA of the State
where the home was manufactured must
also send a copy of the complaint or
other information to the Secretary.
(c) Manufacturer responsibilities.
Whenever the manufacturer receives
information from any source that the
manufacturer believes in good faith
relates to a noncompliance, defect,
serious defect, or imminent safety
hazard in any of its manufactured
homes, the manufacturer must, for each
such occurrence, make the
determinations required by § 3282.404.
srobinson on DSKHWCL6B1PROD with PROPOSALS2
§ 3282.404 Manufacturers’ determinations
and related concurrences.
(a) Initial determination. (1) Not later
than 30 days after a manufacturer
receives information that it believes in
good faith likely indicates a
noncompliance, defect, serious defect,
or imminent safety hazard, the
manufacturer must make a specific
initial determination that there is a
noncompliance, defect, serious defect,
or imminent safety hazard, or that the
information requires no further action
under this subpart. When no further
action under this subpart is required
and a problem still exists, the
manufacturer must forward the
information in its possession to the
appropriate retailer and, if known, the
installer, for their consideration.
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(2) When a manufacturer makes an
initial determination that there is a
serious defect or an imminent safety
hazard, the manufacturer must
immediately notify the Secretary, the
SAA in the state of manufacture, and
the manufacturer’s IPIA.
(3) In making the determination of
noncompliance, defect, serious defect,
or imminent safety hazard, or that no
further action is required under this
subpart, the manufacturer must review
the information it received and carry out
reasonable investigations, including, if
appropriate, inspections. The
manufacturer must review the
information, the known facts, and the
circumstances relating to the complaint
or information, including service
records, approved designs, and audit
findings, as applicable, to decide what
investigations are reasonable.
(b) Class determination. (1) When the
manufacturer makes an initial
determination of defect, serious defect,
or imminent safety hazard, the
manufacturer must also make a goodfaith determination of the class that
includes each manufactured home in
which the same defect, serious defect, or
imminent safety hazard exists or likely
exists. Multiple occurrences of defects
may be considered the same defect if
they have the same cause, are related to
a specific workstation description, or
are related to the same failure to follow
the manufacturer’s approved quality
assurance manual. Good faith may be
used as a defense to the imposition of
a penalty, but does not relieve the
manufacturer of its responsibilities for
notification or correction under this
subpart I. The manufacturer must make
this class determination not later than
20 days after making a determination of
defect, serious defect, or imminent
safety hazard.
(2) Paragraph (c) of this section sets
out methods for a manufacturer to use
in determining the class of
manufactured homes. If the
manufacturer can identify the precise
manufactured homes affected by the
defect, serious defect, or imminent
safety hazard, the class of manufactured
homes may include only those
manufactured homes actually affected
by the same defect, serious defect, or
imminent safety hazard. The
manufacturer is also permitted to
exclude from the class those
manufactured homes for which the
manufacturer has information that
indicates the homes were not affected
by the same cause. If it is not possible
to identify the precise manufactured
homes affected, the class must include
every manufactured home in the group
of homes that is identifiable since the
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8859
same defect, serious defect, or imminent
safety hazard exists or likely exists in
some homes in that group of
manufactured homes.
(3) For purposes related to this
section, a defect, a serious defect, or an
imminent safety hazard likely exists in
a manufactured home if the cause of the
defect, serious defect, or imminent
safety hazard is such that the same
defect, serious defect, or imminent
safety hazard would likely have been
introduced systematically into more
than one manufactured home.
Indications that the defect, serious
defect, or imminent safety hazard would
likely have been introduced
systematically may include, but are not
limited to, complaints that can be traced
to the same faulty design or faulty
construction, problems known to exist
in supplies of components or parts,
information related to the performance
of a particular employee or use of a
particular process, and information
signaling a failure to follow quality
control procedures with respect to a
particular aspect of the manufactured
home.
(4) If, under this paragraph (b), the
manufacturer must determine the class
of homes, the manufacturer must obtain
from the IPIA, and the IPIA must
provide, either:
(i) The IPIA’s written concurrence on
the methods used by the manufacturer
to identify the homes that should be
included in the class of homes; or
(ii) The IPIA’s written statement
explaining why it believes the
manufacturer’s methods for determining
the class of homes were inappropriate or
inadequate.
(c) Methods for determining class.
(1) In making a class determination
under paragraph (b) of this section, a
manufacturer is responsible for carrying
out reasonable investigations. In
carrying out reasonable investigations,
the manufacturer must review the
information, the known facts, and the
relevant circumstances, and generally
must establish the cause of the defect,
serious defect, or imminent safety
hazard. Based on the results of such
investigations and all information
received or developed, the manufacturer
must use an appropriate method or
appropriate methods to determine the
class of manufactured homes in which
the same defect, serious defect, or
imminent safety hazard exists or likely
exists.
(2) Methods that may be used in
determining the class of manufactured
homes include, but are not limited to:
(i) Inspection of the manufactured
home in question, including its design,
to determine whether the defect, serious
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defect, or imminent safety hazard
resulted from the design itself;
(ii) Physical inspection of
manufactured homes of the same design
or construction, as appropriate, that
were produced before and after a home
in question;
(iii) Inspection of the service records
of a home in question and of homes of
the same design or construction, as
appropriate, produced before and after
that home, if it is clear that the cause of
the defect, serious defect, or imminent
safety hazard is such that the defect,
serious defect, or imminent safety
hazard would be readily reportable by
consumers or retailers;
(iv) Inspection of manufacturer
quality control records to determine
whether quality control procedures
were followed and, if not, the time
frame during which they were not;
(v) Inspection of IPIA records to
determine whether the defect, serious
defect, or imminent safety hazard was
either detected or specifically found not
to exist in some manufactured homes;
(vi) Identification of the cause as
relating to a particular employee whose
work, or to a process whose use, would
have been common to the production of
the manufacturer’s homes for a period of
time; and
(vii) Inspection of records relating to
components supplied by other parties
and known to contain or suspected of
containing a defect, a serious defect, or
an imminent safety hazard.
(3) When the Secretary or an SAA
decides the method chosen by the
manufacturer to conduct an
investigation in order to make a class
determination is not the most
appropriate method, the Secretary or
SAA must explain in writing to the
manufacturer why the chosen method is
not the most appropriate.
(d) Documentation required. The
manufacturer must comply with the
recordkeeping requirements in
§ 3282.417 as applicable to its
determinations and any IPIA
concurrence or statement that it does
not concur.
srobinson on DSKHWCL6B1PROD with PROPOSALS2
§ 3282.405 Notification pursuant to
manufacturer’s determination.
(a) General requirement. Every
manufacturer of manufactured homes
must provide notification as set out in
this section with respect to any
manufactured home produced by the
manufacturer in which the
manufacturer determines, in good faith,
that there exists or likely exists, in more
than one home, the same defect
introduced systematically, a serious
defect, or an imminent safety hazard.
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(b) Requirements by category—(1)
Noncompliance. A manufacturer must
provide notification of a noncompliance
only when ordered to do so by the
Secretary or an SAA pursuant to
§§ 3282.412 and 3282.413.
(2) Defects. When a manufacturer has
made a class determination in
accordance with § 3282.404 that a defect
exists or likely exists in more than one
home, the manufacturer must prepare a
plan for notification in accordance with
§ 3282.408, and must provide
notification with respect to each
manufactured home in the class of
manufactured homes.
(3) Serious defects and imminent
safety hazards. When a manufacturer
has made an initial determination in
accordance with § 3282.404 that a
serious defect or imminent safety hazard
exists or likely exists, the manufacturer
must prepare a plan for notification in
accordance with § 3282.408, must
provide notification with respect to all
manufactured homes in which the
serious defect or imminent safety hazard
exists or likely exists, and must correct
the home or homes in accordance with
§ 3282.406.
(c) Plan for notification required. (1)
If a manufacturer determines that it is
responsible for providing notification
under this section, the manufacturer
must prepare and receive approval on a
plan for notification as set out in
§ 3282.408, unless the manufacturer
meets alternative requirements
established in § 3282.407.
(2) If the Secretary or SAA orders a
manufacturer to provide notification in
accordance with the procedures in
§§ 3282.412 and 3282.413, the Secretary
or SAA has the option of requiring a
manufacturer to prepare and receive
approval on a plan for notification.
(d) Method of notification. When a
manufacturer provides notification as
required under this section, notification
must be:
(1) By certified mail or other more
expeditious means to each retailer or
distributor to whom any manufactured
home in the class of homes containing
the defect, serious defect, or imminent
safety hazard was delivered;
(2) By certified or express mail to the
first purchaser of each manufactured
home in the class of manufactured
homes containing the defect, serious
defect, or imminent safety hazard, and,
to the extent feasible, to any subsequent
owner to whom any warranty provided
by the manufacturer or required by
Federal, State, or local law on such
manufactured home has been
transferred, except that notification
need not be sent to any person known
by the manufacturer not to own the
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manufactured home in question if the
manufacturer has a record of a
subsequent owner of the manufactured
home; and
(3) By certified or express mail to each
other person who is a registered owner
of a manufactured home in the class of
homes containing the defect, serious
defect, or imminent safety hazard and
whose name has been ascertained
pursuant to § 3282.211 or is known to
the manufacturer.
§ 3282.406 Required manufacturer
correction.
(a) Correction of noncompliances and
defects. (1) Section 3282.415 sets out
requirements with respect to a
manufacturer’s correction of any
noncompliance or defect that exists in
each manufactured home that has been
sold or otherwise released to a retailer
but that has not yet been sold to a
purchaser.
(2) In accordance with section 623 of
the Act and part 3288 of this chapter,
the manufacturer, retailer, or installer of
a manufactured home must correct, at
its expense, each failure in the
performance, construction, components,
or material of the home that renders the
home or any part of the home not fit for
the ordinary use for which it was
intended and that is reported during the
one-year period beginning on the date of
installation of the home.
(b) Correction of serious defects and
imminent safety hazards. (1) A
manufacturer required to furnish
notification under § 3282.405 or
§ 3282.413 must correct, at its expense,
any serious defect or imminent safety
hazard that can be related to an error in
design or assembly of the manufactured
home by the manufacturer, including an
error in design or assembly of any
component or system incorporated into
the manufactured home by the
manufacturer.
(2) If, while making corrections under
any of the provisions of this subpart, the
manufacturer creates an imminent
safety hazard or serious defect, the
manufacturer shall correct the imminent
safety hazard or serious defect.
(3) Each serious defect or imminent
safety hazard corrected under this
paragraph (b) must be brought into
compliance with applicable
construction and safety standards or,
where those standards are not specific,
with the manufacturer’s approved
design.
(c) Inclusion in plan. (1) In the plan
required by § 3282.408, the
manufacturer must provide for
correction of those homes that are
required to be corrected pursuant to
paragraph (b) of this section.
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(2) If the Secretary or SAA orders a
manufacturer to provide correction in
accordance with the procedures in
§ 3282.413, the Secretary or SAA has the
option of requiring a manufacturer to
prepare and receive approval on a plan
for correction.
(d) Corrections by owners. A
manufacturer that is required to make
corrections under paragraph (b) of this
section or that elects to make
corrections in accordance with
§ 3282.407 must reimburse any owner of
an affected manufactured home who
choses to make the correction before the
manufacturer did so, for the reasonable
cost of correction.
(e) Correction of appliances,
components, or systems. (1) If any
appliance, component, or system in a
manufactured home is covered by a
product warranty, the manufacturer,
retailer, or installer that is responsible
under this section for correcting a
noncompliance, defect, serious defect,
or imminent safety hazard in the
appliance, component, or system may
seek the required correction directly
from the producer. The SAA that
approves any plan of notification
required pursuant to § 3282.408 or the
Secretary, as applicable, may establish
reasonable time limits for the
manufacturer of the home and the
producer of the appliance, component,
or system to agree on who is to make the
correction and for completing the
correction.
(2) Nothing in this section shall
prevent the manufacturer, retailer, or
installer from seeking indemnification
from the producer of the appliance,
component, or system for correction
work done on any appliance,
component, or system.
srobinson on DSKHWCL6B1PROD with PROPOSALS2
§ 3282.407 Voluntary compliance with the
notification and correction requirements
under the Act.
A manufacturer that takes corrective
action that complies with one of the
following three alternatives to the
requirement in § 3282.408 for preparing
a plan will be deemed to have provided
any notification required by § 3282.405:
(a) Voluntary action-one home. When
a manufacturer has made a
determination that only one
manufactured home is involved, the
manufacturer is not required to provide
notification pursuant to § 3282.405 or to
prepare or submit a plan if:
(1) The manufacturer has made a
determination of defect; or
(2) The manufacturer has made a
determination of serious defect or
imminent safety hazard and corrects the
home within the 20-day period. The
manufacturer must maintain, in the
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plant where the manufactured home
was manufactured, a complete record of
the correction. The record must describe
briefly the facts of the case and any
known cause of the serious defect or
imminent safety hazard and state what
corrective actions were taken, and it
must be maintained in the service
records in a form that will allow the
Secretary or an SAA to review all such
corrections.
(b) Voluntary action-multiple homes.
Regardless of whether a plan has been
submitted under § 3282.408, the
manufacturer may act prior to obtaining
approval of the plan. Such action is
subject to review and disapproval by the
SAA of the State where the home was
manufactured or by the Secretary,
unless the manufacturer obtains the
written agreement of the SAA or the
Secretary that the corrective action is
adequate. If such an agreement is
obtained, the correction must be
accepted as adequate by all SAAs and
the Secretary, if the manufacturer makes
the correction as agreed to and any
imminent safety hazard or serious defect
is eliminated.
(c) Waiver. (1) A manufacturer may
obtain a waiver of the notification
requirements in § 3282.405 and the plan
requirements in § 3282.408 either from
the SAA of the State of manufacture,
when all of the manufactured homes
that would be covered by the plan were
manufactured in that State, or from the
Secretary. As of the date of a request for
a waiver, the notification and plan
requirements are deferred pending
timely submission of any additional
documentation as the SAA or the
Secretary may require and final
resolution of the waiver request. If a
waiver request is not granted, the plan
required by § 3282.408 must be
submitted within 5 days after the
expiration of the time frame established
in § 3282.408 if the manufacturer is
notified that the request was not
granted.
(2) The waiver may be approved if,
not later than 20 days after making the
determination that notification is
required, the manufacturer presents
evidence that it in good faith believes
would show to the satisfaction of the
SAA or the Secretary that:
(i) The manufacturer has identified all
homes that would be covered by the
plan in accordance with § 3282.408;
(ii) The manufacturer will correct, at
its expense, all of the identified homes,
either within 60 days of being informed
that the request for waiver has been
granted or within another time limit
approved in the waiver;
(iii) The proposed repairs are
adequate to remove the defect, serious
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defect, or imminent safety hazard that
gave rise to the determination that
correction is required; and
(3) The manufacturer must correct all
affected manufactured homes within 60
days of being informed that the request
for waiver has been granted or the time
limit approved in the waiver, as
applicable. The manufacturer must
record the known cause of the problem
and the correction in the service records
in an approved form that will allow the
Secretary or SAA to review the cause
and correction.
§ 3282.408
Plan of notification required.
(a) Manufacturer’s plan required.
Except as provided in § 3282.407, if a
manufacturer determines that it is
responsible for providing notification
under § 3282.405, the manufacturer
must prepare a plan in accordance with
this section and § 3282.409. The
manufacturer must, as soon as practical,
but not later than 20 days after making
the determination of defect, serious
defect, or imminent safety hazard,
submit the plan for approval to one of
the following, as appropriate:
(1) The SAA of the State of
manufacture, when all of the
manufactured homes covered by the
plan were manufactured in that State; or
(2) The Secretary, when the
manufactured homes were
manufactured in more than one State or
there is no SAA in the State of
manufacture.
(b) Implementation of plan. Upon
approval of the plan, including any
changes for cause required by the
Secretary or SAA after consultation with
the manufacturer, the manufacturer
must carry out the approved plan within
the agreed time limits.
§ 3282.409
Contents of plan.
(a) Purpose of plan. This section sets
out the requirements that must be met
by a manufacturer in preparing any plan
it is required to submit under
§ 3282.408. The underlying requirement
is that the plan shows how the
manufacturer will fulfill its
responsibilities with respect to
notification and correction.
(b) Contents of plan. The plan must:
(1) Identify, by serial number and
other appropriate identifying criteria, all
manufactured homes for which
notification is to be provided, as
determined pursuant to § 3282.404;
(2) Include a copy of the notice that
the manufacturer proposes to use to
provide the notification required by
§ 3282.405;
(3) Provide for correction of those
manufactured homes that are required
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to be corrected pursuant to
§ 3282.406(b);
(4) Include the IPIA’s written
concurrence or statement on the
methods used by the manufacturer to
identify the homes that should be
included in the class of homes, as
required pursuant to § 3282.404(b); and
(5) Include a deadline for completion
of all notifications and corrections.
(c) Contents of notice. Except as
otherwise agreed by the Secretary or the
SAA reviewing the plan under
§ 3282.408, the notice to be approved as
part of the plan must include the
following:
(1) An opening statement that reads:
‘‘This notice is sent to you in accordance
with the requirements of the National
Manufactured Housing Construction
and Safety Standards Act.’’;
(2) The following statement: ‘‘[choose
one, as appropriate: Manufacturer’s
name, or the Secretary, or the (insert
State) SAA] has determined that [insert
identifying criteria of manufactured
home] may not comply with an
applicable Federal Manufactured Home
Construction or Safety Standard.’’
(3) Except when the manufacturer is
providing notice pursuant to an
approved plan or agreement with the
Secretary or an SAA under § 3282.408,
each applicable statement must read as
follows:
(i) ‘‘An imminent safety hazard may
exist in (identifying criteria of
manufactured home).’’
(ii) ‘‘A serious defect may exist in
(identifying criteria of manufactured
home).’’
(iii) ‘‘A defect may exist in
(identifying criteria of manufactured
home).’’
(4) A clear description of the defect,
serious defect, or imminent safety
hazard and an explanation of the risk to
the occupants, which must include:
(i) The location of the defect, serious
defect, or imminent safety hazard in the
manufactured home;
(ii) A description of any hazards,
malfunctions, deterioration, or other
consequences that may reasonably be
expected to result from the defect,
serious defect, or imminent safety
hazard;
(iii) A statement of the conditions that
may cause such consequences to arise;
and
(iv) Precautions, if any, that the owner
can, should, or must take to reduce the
chance that the consequences will arise
before the manufactured home is
repaired;
(5) A statement of whether there will
be any warning that a dangerous
occurrence may take place and what
that warning would be, and of any signs
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that the owner might see, hear, smell, or
feel that might indicate danger or
deterioration of the manufactured home
as a result of the defect, serious defect,
or imminent safety hazard;
(6) A statement that the manufacturer
will correct the manufactured home, if
the manufacturer will correct the
manufactured home under this subpart
or otherwise;
(7) A statement in accordance with
whichever of the following is
appropriate:
(i) Where the manufacturer will
correct the manufactured home at no
cost to the owner, the statement must
indicate how and when the correction
will be done, how long the correction
will take, and any other information that
may be helpful to the owner; or
(ii) When the manufacturer does not
bear the cost of repair, the notification
must include a detailed description of
all parts and materials needed to make
the correction; a description of all steps
to be followed in making the correction,
including appropriate illustrations; and
an estimate of the cost of the purchaser
or owner of the correction;
(8) A statement informing the owner
that the owner may submit a complaint
to the SAA or Secretary if the owner
believes that:
(i) The notification or the remedy
described therein is inadequate;
(ii) The manufacturer has failed or is
unable to remedy the problem in
accordance with its notification; or
(iii) The manufacturer has failed or is
unable to remedy the problem within a
reasonable time after the owner’s first
attempt to obtain remedy; and
(9) A statement that any actions taken
by the manufacturer under the Act in no
way limit the rights of the owner or any
other person under any contract or other
applicable law and that the owner may
have further rights under contract or
other applicable law.
§ 3282.410
Implementation of plan.
(a) Deadline for notifications. (1) The
manufacturer must complete the
notifications carried out under a plan
approved by an SAA or the Secretary
under § 3282.408 on or before the
deadline approved by the SAA or
Secretary. In approving each deadline,
an SAA or the Secretary will allow a
reasonable time to complete all
notifications, taking into account the
number of manufactured homes
involved and the difficulty of
completing the notifications.
(2) The manufacturer must, at the
time of dispatch, furnish to the SAA or
the Secretary a true or representative
copy of each notice, bulletin, and other
written communication sent to retailers,
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distributors, or owners of manufactured
homes regarding any serious defect or
imminent safety hazard that may exist
in any homes produced by the
manufacturer, or regarding any
noncompliance or defect for which the
SAA or Secretary requires, under
§ 3282.413(c), the manufacturer to
submit a plan for providing notification.
(b) Deadline for corrections. A
manufacturer that is required to correct
a serious defect or imminent safety
hazard pursuant to § 3282.406(b) must
complete implementation of the plan
required by § 3282.408 on or before the
deadline approved by the SAA or the
Secretary. The deadline must be no later
than 60 days after approval of the plan.
In approving the deadline, the SAA or
the Secretary will allow a reasonable
amount of time to complete the plan,
taking into account the seriousness of
the problem, the number of
manufactured homes involved, the
immediacy of any risk, and the
difficulty of completing the action. The
seriousness and immediacy of any risk
posed by the serious defect or imminent
safety hazard will be given greater
weight than other considerations.
(c) Extensions. An SAA that approved
a plan or the Secretary may grant an
extension of the deadlines included in
a plan, if the manufacturer requests
such an extension in writing and shows
good cause for the extension, and if the
SAA or the Secretary decides that the
extension is justified and not contrary to
the public interest. When the Secretary
grants an extension for completion of
any corrections, the Secretary will
notify the manufacturer and must
publish notice of such extension in the
Federal Register. When an SAA grants
an extension for completion of any
corrections, the SAA must notify the
Secretary and the manufacturer.
(d) Recordkeeping. The manufacturer
must provide the report and maintain
the records that are required by
§ 3282.417 for all notification and
correction actions.
§ 3282.411
action.
SAA initiation of remedial
(a) SAA review of information.
Whenever an SAA has information
indicating the possible existence of a
noncompliance, defect, serious defect,
or imminent safety hazard in a
manufactured home, the SAA may
initiate administrative review of the
need for notification and correction. An
SAA initiates administrative review by
either:
(1) Referring the matter to another
SAA in accordance with paragraph (b)
of this section or to the Secretary; or
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(2) Taking action itself in accordance
with § 3282.412, when it appears that all
of the homes affected by the
noncompliance, defect, serious defect,
or imminent safety hazard were
manufactured in the SAA’s State.
(b) SAA referral of matter. If at any
time it appears that the affected
manufactured homes were
manufactured in more than one State,
an SAA that decides to initiate such
administrative review must refer the
matter to the Secretary for possible
action pursuant to § 3282.412. If it
appears that all of the affected
manufactured homes were
manufactured in another State, an SAA
that decides to initiate administrative
review must refer the matter to the SAA
in the State of manufacture or to the
Secretary, for possible action pursuant
to § 3282.412.
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§ 3282.412 Preliminary and final
administrative determinations.
(a) Grounds for issuance of
preliminary determination. The
Secretary or, in accordance with
§ 3282.411, an SAA in the State of
manufacture, may issue a Notice of
Preliminary Determination when:
(1) The manufacturer has not
provided to the Secretary or SAA the
necessary information to make a
determination that:
(i) A noncompliance, defect, serious
defect, or imminent safety hazard
possibly exists; or
(ii) A manufacturer had information
that likely indicates a noncompliance,
defect, serious defect, or imminent
safety hazard for which the
manufacturer failed to make the
determinations required under
§ 3282.404;
(2) The Secretary or SAA has
information that indicates a
noncompliance, defect, serious defect,
or imminent safety hazard possibly
exists, and, in the case of the SAA, the
SAA believes that:
(i) The affected manufactured home
has been sold or otherwise released by
a manufacturer to a retailer or
distributor, but there is no completed
sale of the home to a purchaser;
(ii) Based on the same factors that are
established for a manufacturer’s class
determination in § 3282.404(b), the
information indicates a class of homes
in which a noncompliance or defect
possibly exists; or
(iii) The information indicates one or
more homes in which a serious defect
or an imminent safety hazard possibly
exists;
(3) The Secretary or SAA is reviewing
a plan under § 3282.408 and the
Secretary or SAA disagree with the
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manufacturer on proposed changes to
the plan;
(4) The Secretary or SAA believes that
the manufacturer has failed to fulfill the
requirements of a waiver granted under
§ 3282.407; or
(5) There is information that a
manufacturer failed to make the
determinations required under
§ 3282.404.
(b) Additional requirements—SAA
issuance. (1) An SAA that receives
information that indicates a serious
defect or an imminent safety hazard
possibly exists in a home manufactured
in that SAA’s State must notify the
Secretary about that information.
(2) An SAA that issues a preliminary
determination must provide a copy of
the preliminary determination to the
Secretary at the time of its issuance.
Failure to comply with this requirement
does not affect the validity of the
preliminary determination.
(c) Additional requirements—
Secretary issuance. The Secretary will
notify the SAA of each State where the
affected homes were manufactured, and,
to the extent reasonable, the SAA of
each State where the homes are located,
of the issuance of a preliminary
determination. Failure to comply with
this requirement does not affect the
validity of the preliminary
determination.
(d) Notice of Preliminary
Determination. (1) The Notice of
Preliminary Determination must be sent
by certified mail or express delivery and
must:
(i) Include the factual basis for the
determination;
(ii) Include the criteria used to
identify any class of homes in which the
noncompliance, defect, serious defect,
or imminent safety hazard possibly
exists;
(iii) If applicable, indicate that the
manufacturer may be required to make
corrections on a home or in a class of
homes; and
(iv) If the preliminary determination
is that the manufacturer failed to make
an initial determination required under
§ 3282.404(a), include an allegation that
the manufacturer failed to act in good
faith.
(2) The Notice of Preliminary
Determination must inform the
manufacturer that the preliminary
determination will become final unless
the manufacturer requests a hearing or
presentation of views under subpart D
of this part.
(e) Presentation of views. (1) If a
manufacturer elects to exercise its right
to a hearing or presentation of views,
the Secretary or the SAA, as applicable,
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must receive the manufacturer’s request
for a hearing or presentation of views:
(i) Within 15 days of delivery of the
Notice of Preliminary Determination of
serious defect, defect, or
noncompliance; or
(ii) Within 5 days of delivery of the
Notice of Preliminary Determination of
imminent safety hazard.
(2) A Formal or an Informal
Presentation of Views will be held in
accordance with § 3282.152 promptly
upon receipt of a manufacturer’s request
under paragraph (c) of this section.
(f) Issuance of Final Determination.
(1) The SAA or the Secretary, as
appropriate, may make a Final
Determination that is based on the
allegations in the preliminary
determination and adverse to the
manufacturer if:
(i) The manufacturer fails to respond
to the Notice of Preliminary
Determination within the time period
established in paragraph (c)(2) of this
section; or
(ii) The SAA or the Secretary decides
that the views and evidence presented
by the manufacturer or others are
insufficient to rebut the preliminary
determination.
(2) At the time that the SAA or
Secretary makes a Final Determination
that an imminent safety hazard, serious
defect, defect, or noncompliance exists,
the SAA or Secretary, as appropriate,
must issue an order in accordance with
§ 3282.413.
§ 3282.413 Implementation of Final
Determination.
(a) Issuance of orders. (1) The SAA or
the Secretary, as appropriate, must issue
an order directing the manufacturer to
furnish notification if:
(i) The SAA makes a Final
Determination that a defect or
noncompliance exists in a class of
homes;
(ii) The Secretary makes a Final
Determination that an imminent safety
hazard, serious defect, defect, or
noncompliance exists; or
(iii) The SAA makes a Final
Determination that an imminent safety
hazard or a serious defect exists in any
home and the SAA has received the
Secretary’s concurrence on the issuance
of the Final Determination and order.
(2) The SAA or the Secretary, as
appropriate, must issue an order
directing the manufacturer to make
corrections in any affected
manufactured home if:
(i) The SAA or the Secretary makes a
Final Determination that a defect or
noncompliance exists in a manufactured
home that has been sold or otherwise
released by a manufacturer to a retailer
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or distributor but for which the sale to
a purchaser has not been completed;
(ii) The Secretary makes a Final
Determination that an imminent safety
hazard or serious defect exists; or
(iii) The SAA makes a Final
Determination that an imminent safety
hazard or serious defect exists in any
home, and the SAA has received the
Secretary’s concurrence on the issuance
of the Final Determination and order.
(3) Only the Secretary may issue an
order directing a manufacturer to
repurchase or replace any manufactured
home already sold to a purchaser,
unless the Secretary authorizes an SAA
to issue such an order.
(4) An SAA that has a concurrence or
authorization from the Secretary on any
order issued under this section must
have the Secretary’s concurrence on any
subsequent changes to the order. An
SAA that has issued a Preliminary
Determination must have the Secretary’s
concurrence on any waiver of
notification or any settlement when the
concerns addressed in the Preliminary
Determination involve a serious defect
or an imminent safety hazard.
(5) If an SAA or the Secretary makes
a Final Determination that the
manufacturer failed to make in good
faith an initial determination required
under § 3282.404(a):
(i) The SAA may impose any
penalties or take any action applicable
under State law and may refer the
matter to the Secretary for appropriate
action; and
(ii) The Secretary may take any action
permitted by law.
(b) Decision to order replacement or
repurchase. The SAA or the Secretary
will order correction of any
manufactured home covered by an order
issued in accordance with paragraph
(a)(2) of this section, unless any
requirements and factors applicable
under § 3282.414 and § 3282.415
indicate that the SAA or the Secretary
should order replacement or repurchase
of the home.
(c) Time for compliance with order.
(1) The SAA or the Secretary may
require the manufacturer to submit a
plan for providing any notification and
any correction, replacement, or
repurchase remedy that results from an
order under this section. The
manufacturer’s plan must include the
method and date by which notification
and any corrective action will be
provided.
(2) The manufacturer must provide
any such notification and correction,
replacement, or repurchase remedy as
early as practicable, but not later than:
(i) Thirty days after issuance of the
order, in the case of a Final
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Determination of imminent safety
hazard or when the SAA or Secretary
has ordered replacement or repurchase
of a home pursuant to § 3282.414; or
(ii) Sixty days after issuance of the
order, in the case of a Final
Determination of serious defect, defect,
or noncompliance.
(3) Subject to the requirements of
paragraph (a)(3) of this section, the SAA
that issued the order or the Secretary
may grant an extension of the deadline
for compliance with an order if:
(i) The manufacturer requests such an
extension in writing and shows good
cause for the extension; and
(ii) The SAA or the Secretary is
satisfied that the extension is justified in
the public interest.
(4) When the SAA grants an
extension, it must notify the
manufacturer and forward to the
Secretary a draft of a notice of the
extension for the Secretary to publish in
the Federal Register. When the
Secretary grants an extension, the
Secretary must notify the manufacturer
and publish notice of such extension in
the Federal Register.
(d) Appeal of SAA determination.
Within 10 days of a manufacturer
receiving notice that an SAA has made
a Final Determination that an imminent
safety hazard, a serious defect, a defect,
or noncompliance exists or that the
manufacturer failed to make the
determinations required under
§ 3282.404, the manufacturer may
appeal the Final Determination to the
Secretary under § 3282.309.
(e) Settlement offers. A manufacturer
may propose in writing, at any time, an
offer of settlement and shall submit it
for consideration by the Secretary or the
SAA that issued the Notice of
Preliminary Determination. The
Secretary or the SAA has the option of
providing the manufacturer making the
offer with an opportunity to make an
oral presentation in support of such
offer. If the manufacturer is notified that
an offer of settlement is rejected, the
offer is deemed to have been withdrawn
and will not constitute a part of the
record in the proceeding. Final
acceptance by the Secretary or an SAA
of any offer of settlement automatically
terminates any proceedings related to
the matter involved in the settlement.
(f) Waiver of notification. (1) At any
time after the Secretary or an SAA has
issued a Notice of Preliminary
Determination, the manufacturer may
ask the Secretary or SAA to waive any
formal notification requirements. When
requesting a waiver, the manufacturer
must certify that:
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(i) The manufacturer has made a class
determination in accordance with
§ 3282.404(b);
(ii) The manufacturer will correct, at
the manufacturer’s expense, all affected
manufactured homes in the class within
a time period specified by the Secretary
or SAA, but is not later than 60 days
after the manufacturer is notified of the
acceptance of the request for waiver or
the issuance of any Final Determination,
whichever is later; and
(iii) The proposed repairs are
adequate to correct the noncompliance,
defect, serious defect, or imminent
safety hazard that gave rise to the
issuance of the Notice of Preliminary
Determination.
(2) If the Secretary or SAA grants a
waiver, the manufacturer must
reimburse any owner of an affected
manufactured home who chose to make
the correction before the manufacturer
did so, for the reasonable cost of
correction.
(g) Recordkeeping. The manufacturer
must provide the report and maintain
the records that are required by
§ 3282.417 for all notification and
correction actions.
§ 3282.414 Replacement or repurchase of
homes after sale to purchaser.
(a) Order to replace or repurchase.
Whenever a manufacturer cannot fully
correct an imminent safety hazard or a
serious defect in a manufactured home
for which there is a completed sale to
a purchaser within 60 days of the
issuance of an order under § 3282.413 or
any extension of the 60-day deadline
that has been granted by the Secretary
in accordance with § 3282.413(c), the
Secretary or, if authorized in writing by
the Secretary in accordance with
§ 3282.413(a)(3), the SAA may require
that the manufacturer:
(1) Replace the manufactured home
with a home that:
(i) Is substantially equal in size,
equipment, and quality; and
(ii) Either is new or is in the same
condition that the defective
manufactured home would have been in
at the time of discovery of the imminent
safety hazard or serious defect had the
imminent safety hazard or serious defect
not existed; or
(2) Take possession of the
manufactured home, if the Secretary or
the SAA so orders, and refund the
purchase price in full, except that the
amount of the purchase price may be
reduced by a reasonable amount for
depreciation if the home has been in the
possession of the owner for more than
one year and the amount of depreciation
is based on:
(i) Actual use of the home; and
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(ii) An appraisal system approved by
the Secretary or the SAA that does not
take into account damage or
deterioration resulting from the
imminent safety hazard or serious
defect.
(b) Factors affecting order. In
determining whether to order
replacement or refund by the
manufacturer, the Secretary or the SAA
will consider:
(1) The threat of injury or death to
manufactured home occupants;
(2) Any costs and inconvenience to
manufactured home owners that will
result from the lack of adequate repair
within the specified period;
(3) The expense to the manufacturer;
(4) Any obligations imposed on the
manufacturer under contract or other
applicable law of which the Secretary or
the SAA has knowledge; and
(5) Any other relevant factors that
may be brought to the attention of the
Secretary or the SAA.
(c) Owner’s election of remedy. When
under contract or other applicable law
the owner has the right of election
between replacement and refund, the
manufacturer must inform the owner of
such right of election and must inform
the Secretary of the election, if any,
made by the owner.
(d) Recordkeeping. The manufacturer
must provide the report that is required
by § 3282.417 when a manufactured
home has been replaced or repurchased
under this section.
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§ 3282.415 Correction of homes before
sale to purchaser.
(a) Sale or lease prohibited.
Manufacturers, retailers, and
distributors must not sell, lease, or offer
for sale or lease any manufactured home
that they have reason to know in the
exercise of due care contains a
noncompliance, defect, serious defect,
or imminent safety hazard. The sale of
a home to a purchaser is complete when
all contractual obligations of the
manufacturer, retailer, and distributor to
the purchaser have been met.
(b) Retailer/distributor notification to
manufacturer. When a retailer, acting as
a reasonable retailer, or a distributor,
acting as a reasonable distributor,
believes that a manufactured home that
has been sold to the retailer or
distributor, but for which there is no
completed sale to a purchaser, likely
contains a noncompliance, defect,
serious defect, or imminent safety
hazard, the retailer or distributor must
notify the manufacturer of the home in
a timely manner.
(c) Manufacturer’s remedial
responsibilities. Upon a Final
Determination pursuant to § 3282.412
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by the Secretary or an SAA, a
determination by a court of appropriate
jurisdiction, or a manufacturer’s own
determination that a manufactured
home that has been sold to a retailer but
for which there is no completed sale to
a purchaser contains a noncompliance,
defect, serious defect, or imminent
safety hazard, the manufacturer must do
one of the following:
(1) Immediately repurchase such
manufactured home from the retailer or
distributor at the price paid by the
retailer or distributor, plus pay all
transportation charges involved, if any,
and a reasonable reimbursement of not
less than one percent per month of such
price paid prorated from the date the
manufacturer receives notice by
certified mail of the noncompliance,
defect, serious defect, or imminent
safety hazard; or
(2) At its expense, immediately
furnish to the retailer or distributor all
required parts or equipment for
installation in the home by the retailer
or distributor, and the manufacturer
must reimburse the retailer or
distributor for the reasonable value of
the retailer’s or distributor’s work, plus
a reasonable reimbursement of not less
than one percent per month of the
manufacturer’s or distributor’s selling
price, prorated from the date the
manufacturer receives notice by
certified mail to the date the
noncompliance, defect, serious defect,
or imminent safety hazard is corrected,
so long as the retailer or distributor
proceeds with reasonable diligence with
the required work; or
(3) Carry out all needed corrections to
the home.
(d) Establishing costs. The value of
reasonable reimbursements as specified
in paragraph (c) of this section will be
fixed by either:
(1) Mutual agreement of the
manufacturer and retailer or distributor;
or
(2) A court in an action brought under
section 613(b) of the Act (42 U.S.C.
5412(b)).
(e) Records required. The
manufacturer and the retailer or
distributor must maintain records of
their actions taken under this section in
accordance with § 3282.417.
(f) Exception for leased homes. This
section does not apply to any
manufactured home purchased by a
retailer or distributor that has been
leased by such retailer or distributor to
a tenant for purposes other than resale.
Other remedies that may be available to
a retailer or distributor under subpart I
of this part continue to be applicable.
(g) Indemnification. A manufacturer
may indemnify itself through
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agreements or contracts with retailers,
distributors, transporters, installers, or
others for the costs of repurchase, parts,
equipment, and corrective work
incurred by the manufacturer pursuant
to paragraph (c).
§ 3282.416 Oversight of notification and
correction activities.
(a) IPIA responsibilities. The IPIA in
each manufacturing plant must:
(1) Assure that notifications required
under this subpart I are sent to all
owners, purchasers, retailers, and
distributors of whom the manufacturer
has knowledge;
(2) Audit the certificates required by
§ 3282.417 to assure that the
manufacturer has made required
corrections;
(3) Whenever a manufacturer is
required to determine a class of homes
pursuant to § 3282.404(b), provide
either:
(i) The IPIA’s written concurrence on
the methods used by the manufacturer
to identify the homes that should be
included in the class of homes; or
(ii) The IPIA’s written statement
explaining why it believes the
manufacturer’s methods for determining
the class of homes were inappropriate or
inadequate; and
(4) Periodically review the
manufacturer’s service records of
determinations under § 3282.404 and
take appropriate action in accordance
with §§ 3282.362(c) and 3282.364.
(b) SAA and Secretary’s
responsibilities. (1) SAA oversight of
manufacturer compliance with this
subpart will be done primarily by
periodically checking the records that
manufacturers are required to keep
under § 3282.417.
(2) The SAA or Secretary to which the
report required by § 3282.417(a) is sent
is responsible for assuring through
oversight that remedial actions have
been carried out as described in the
report. The SAA of the State in which
an affected manufactured home is
located may inspect that home to
determine whether any correction
required under this subpart I is carried
out in accordance with the approved
plan or, if there is no plan, with the
construction and safety standards or
other approval obtained by the
manufacturer.
§ 3282.417
Recordkeeping requirements.
(a) Manufacturer report on
notifications and corrections. Within 30
days after the deadline for completing
any notifications, corrections,
replacement, or repurchase required
pursuant to this subpart, the
manufacturer must provide a complete
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report of the action taken to, as
appropriate, the Secretary or the SAA
that approved the plan under
§ 3282.408, granted a waiver, or issued
the order under § 3282.413. If any other
SAA or the Secretary forwarded the
relevant consumer complaint or other
information to the manufacturer in
accordance with § 3282.403, the
manufacturer must send a copy of the
report to that SAA or the Secretary, as
applicable.
(b) Records of manufacturer’s
determinations. (1) A manufacturer
must record each initial and class
determination required under
§ 3282.404, in a manner approved by the
Secretary or an SAA and that identifies
who made each determination, what
each determination was, and all bases
for each determination. Such
information must be available for review
by the IPIA.
(2) The manufacturer records must
include:
(i) The information it received that
likely indicated a noncompliance,
defect, serious defect, or imminent
safety hazard;
(ii) All of the manufacturer’s
determinations and each basis for those
determinations;
(iii) The methods used by the
manufacturer to establish any class,
including, when applicable, the cause of
the defect, serious defect, or imminent
safety hazard; and
(iv) Any IPIA concurrence or
statement that it does not concur with
the manufacturer’s class determination,
in accordance with § 3282.404(b).
(3) When the records that a
manufacturer is required to keep in
accordance with this paragraph (b)
involve a class of manufactured homes
that have the same noncompliance,
defect, serious defect, or imminent
safety hazard, the manufacturer has the
option of meeting the requirements of
this paragraph by establishing a class
determination file, instead of including
the same information in the file required
by paragraph (e) of this section for each
affected home. Such class determination
file must contain the records of each
class determination, notification, and
correction, as applicable. For each class
determination, the manufacturer must
record once in each class determination
file the information common to the
class, and must identify by serial
number all of the homes that the class
comprises and that are subject to
notification and correction, as
applicable.
(c) Manufacturer records of
notifications. When a manufacturer is
required to provide notification under
this subpart, the manufacturer must
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maintain a record of each type of notice
sent and a complete list of the persons
notified and their addresses. The
manufacturer must maintain these
records in a manner approved by the
Secretary or an SAA to identify each
notification campaign.
(d) Manufacturer records of
corrections. When a manufacturer is
required to provide or provides
correction under this subpart, the
manufacturer must maintain a record of
one of the following, as appropriate, for
each manufactured home involved:
(1) If the correction is made, a
certification by the manufacturer that
the repair was made to conform to the
Federal construction and safety
standards in effect at the time the home
was manufactured and that each
identified imminent safety hazard or
serious defect has been corrected; or
(2) If the owner refuses to allow the
manufacturer to repair the home, a
certification by the manufacturer that:
(i) The owner has been informed of
the problem that may exist in the home;
(ii) The owner has been provided with
a description of any hazards,
malfunctions, deterioration, or other
consequences that may reasonably be
expected to result from the defect,
serious defect, or imminent safety
hazard; and
(iii) An attempt has been made to
repair the problems, but the owner has
refused the repair.
(e) Maintenance of manufacturer’s
records. (1) Except as provided in
paragraph (b)(3) of this section, for each
manufactured home produced by a
manufacturer, the manufacturer must
maintain all of the information required
by paragraphs (b), (c), and (d) of this
section in a printed or electronic format,
and must consolidate the information in
a readily accessible file or in a readily
accessible combination of a printed file
and an electronic file. For each home,
the manufacturer also must include in
such file a copy of the home’s data
plate; all information related to
manufacture, handling, and assembly of
the home; any checklist or similar
documentation used by the
manufacturer in the transport of the
home; the name and address of the
retailer; the original or a copy of each
purchasers’ registration record received
by the manufacturer; all correspondence
with the retailer and homeowner that is
related to the home; any information
received by the manufacturer regarding
set-up of the home; all work orders for
servicing the home; and the information
that the manufacturer is required to
keep pursuant to § 3282.211. The
manufacturer must organize all such
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files in order of the serial number of the
homes produced.
(2) The manufacturer must maintain
each of these manufactured home
records at the plant where the home was
produced. If that plant is no longer in
existence, the manufacturer must keep
the records at its nearest production
plant in the same State, or, if such a
plant does not exist, at the
manufacturer’s corporate headquarters.
(f) Retailer and distributor records of
corrections. When a retailer or
distributor makes corrections necessary
to bring a manufactured home into
compliance with the construction and
safety standards, the retailer or
distributor must maintain a complete
record of its actions.
(g) Length of retention. Records of the
information and any other records
required to be maintained by this
subpart must be kept for a minimum of
5 years from the date the manufacturer,
retailer, or distributor, as applicable:
(1) Received the information;
(2) Creates the record; or
(3) Completes the notification or
correction campaign.
§ 3282.418 Factors for appropriateness
and amount of civil penalties.
In determining whether to seek a civil
penalty for a violation of the
requirements of this subpart, and the
amount of such penalty to be
recommended, the Secretary will
consider the provisions of the Act and
the following factors:
(a) The gravity of the violation;
(b) The degree of the violator’s
culpability, including whether the
violator had acted in good faith in trying
to comply with the requirements;
(c) The injury to the public;
(d) Any injury to owners or occupants
of manufactured homes;
(e) The ability to pay the penalty;
(f) Any benefits received by the
violator;
(g) The extent of potential benefits to
other persons;
(h) Any history of prior violations;
(i) Deterrence of future violations; and
(j) Such other factors as justice may
require.
Dated: February 4, 2011.
David H. Stevens,
Assistant Secretary for Housing—Federal
Housing Commissioner.
Note: The following appendix will not
appear in the Code of Federal Regulations.
Appendix to FR–5238–P–01:
Prepublication Comments of the MHCC
RE: HUD Proposed Rule on Subpart I for
Consensus Committee Review and Comment
In a letter dated February 15, 2006 the
Secretary of the U.S. Department of Housing
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and Urban Development (HUD) submitted a
proposed rule to revise ‘‘Subpart I—
Consumer Complaint Handling and Remedial
Action’’ in the Manufactured Home
Procedural and Enforcement Regulations to
the Manufactured Housing Consensus
Committee (MHCC or consensus committee)
for review and comment under Section
604(b)(3) of the Manufactured Housing
Improvement Act of 2000 (2000 Act).
In accordance with Section 604(b)(3) the
consensus committee is providing the
following written comments, including the
attachments, to the Secretary for
consideration and response.
The consensus committee has thoroughly
reviewed the Secretary’s proposed rule and
strongly disagrees with the Secretary’s
response that the proposed rule ‘‘is the same
as the recommendations submitted to the
Secretary by the MHCC except for a few
changes in the text’’ or that the proposed rule
‘‘incorporates almost all of the
recommendations by the MHCC’’. The
Secretary’s proposed rule makes substantial
and significant modifications to the Subpart
I proposal submitted by the MHCC to the
Secretary in June 2005 for the Secretary’s
consideration pursuant to Section 604(b)(1)
of the 2000 Act.
Additionally, the MHCC devoted almost all
of the 20+ meetings referred to in the [HUD
submittal] letter to the development of the
MHCC Subpart I proposal. The MHCC’s
proposal was formally submitted to the
Secretary in June 2005, and the MHCC then
devoted two meetings to considering the
Secretary’s proposed changes to the MHCC
proposal. Instead of either approving or
rejecting the MHCC proposal with a written
explanation within 120 days as required by
Section 604(b)(4) of the 2000 Act, the
Secretary submitted his own proposal in the
form of a proposed rule.
On February 23, 2006, following a lengthy
discussion, the MHCC adopted, by a 12 to 1
vote, a resolution stating: (1) The MHCC does
not agree with the HUD proposed rule at this
time; (2) The MHCC would submit comments
to the proposed rule in accordance with the
2000 Act that provides the MHCC 120 days
to submit written comments, and (3) The
MHCC written comments would include the
MHCC’s Statement of Principles that was
used to develop the MHCC’s Subpart I reform
proposal, the text of the MHCC June 2005
consensus Subpart I reform proposal and
written comments containing MHCC’s
specific disagreements with the Secretary’s
proposal.
Our comments will be in three Sections:
(Section 1) Formal re-submittal of the
MHCC Subpart I Proposal along with the
Principles we developed in order to guide us
in proposing the changes contained in our
Proposal as Attachments.
(Section 2) Identification of the significant
policy changes in the Secretary’s proposed
rule that are different from the Proposal
submitted by the MHCC and the impact those
policy changes will have on Consumer
Complaint Handling and Remedial Actions.
(Section 3) Identification of specific
changes to Sections of the Secretary’s
proposed rule and the impact of making
those changes.
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Section 1: Formal Re-Submittal of MHCC
Subpart I Proposal and the Principles Used
bv the Consensus Committee To Draft the
Proposal
In accordance with the resolution adopted
by the MHCC on February 23, 2006, the
MHCC hereby formally re-submits to HUD its
original consensus Subpart I reform proposal
originally submitted on June 3, 2005, together
with the consensus principles which it used
to develop that proposal.
The purpose of this re-submission is threefold. First, the MHCC continues to believe
that its consensus approach to Subpart I is
more fair, reasonable and ultimately, more
effective, than the Secretary’s proposed rule
and continues to urge its adoption. Second,
the original MHCC consensus proposal
contains differences from the HUD proposed
rule that may not otherwise be addressed in
detail in these comments. To the extent that
such differences occur, the MHCC prefers
and continues to support its consensus-based
approach. Consequently, the text of the
original proposal supplements and expands
the comments contained herein. Third, HUD
has not taken action on the MHCC’s original
consensus proposal as required by section
604(b)(4) of the 2000 Act. Under that section,
if the Secretary rejects an MHCC-proposed
regulation, the regulation and the Secretary’s
reasons for rejection must be published in the
Federal Register within 120 days. Insofar as
the MHCC’s original proposal has never been
published with the reasons for its rejection,
it is both re-submitted under authority of
section 604(b)(1) and included as an integral
part of these comments under authority of
section 604(b)(3) which, among other things,
requires the Secretary to publish the MHCC’s
comments together ‘‘with the Secretary’s
response thereto.’’ The public will thereby be
assured an opportunity to review the MHCC
proposal and the grounds for its rejection by
the Secretary.
1. Attachment A: MHCC Proposal
2. Attachment B: Principles for amending
Subpart I
Section 2: Significant Policy Changes in the
MHCC Subpart I Proposal That the MHCC
Continues To Recommend the Secretary
Incorporate Into Any Proposed Rule To
Update and Improve Subpart I
The MHCC Subpart I proposal is based on
a number of fundamental fairness concepts
that have been rejected by the Secretary and
deleted from the proposed rule that has been
submitted to the MHCC for its consideration.
Some but not all of these concepts are set
forth below. The MHCC continues to believe
that these concepts need to be included as
part of any reform of Subpart I.
A. Individual Accountability: The MHCC
proposal contains the concept that if the
retailer caused construction standard
problems with the home, the retailer is
accountable for fixing those problems. The
Secretary’s proposed rule deletes this retailer
accountability and places that accountability
with the manufacturer. This could cause
significant problems in the dispute resolution
process and does not hold the person
accountable for the work they do. [HUD Note:
the dispute resolution process is also subject
to specific statutory requirements, which are
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separate from the statutory requirements that
are the basis of today’s proposed rule.]
B. Retailer accountability: The basic
premise of the MHCC consensus proposal is
that Subpart I accountability should attach to
the person responsible for causing a
particular defect (or serious defect or
imminent safety hazard). The MHCC
concluded that the Act provides HUD with
clear regulatory authority over retailers and
distributors (among others). For example,
retailers may be ordered to repair defects
under the proposed federal Dispute
Resolution Program. As a result, the MHCC
proposal provides, in section 415(d), that
retailers or distributors may be required to
correct defects that they cause when their
actions take a home out of compliance with
the construction standards. This entire
provision (and concept) is deleted from the
HUD submission.
C. Manufacturer accountability: As a
corollary to its conclusion that defects should
be addressed under Subpart I by the person
or entity that caused them, the MHCC
proposal provides that manufacturers are
required to give notice of defects (section
405(a)) and provide correction (section 415
(c)), when the defect is ‘‘caused’’ by the
manufacturer, ‘‘including a person
performing work or providing a component
on behalf of the manufacturer.’’ The MHCC
concluded that it is fundamentally unfair to
require a manufacturer (or any other party) to
investigate, document and remedy a defect
caused by another party. This conclusion is
consistent with a reasonable reading of the
Act and the current Subpart I, which
recognizes exceptions for certain defects
caused during transportation and by the
homeowner. Again, this entire concept is
deleted.
D. Systematic introduction of defects: The
Secretary’s proposed rule actually imposes
broader responsibility on manufacturers than
now exists for defects caused by others, in
that it deletes not only the MHCC’s ‘‘caused
by’’ language noted above, but also current
Subpart I language which limits notification
of defects to those ‘‘systematically introduced
during the course of production.’’ Under the
HUD proposal, a manufacturer would be
required to investigate any type of defect in
more than one home, regardless of who
introduced the defect and when it was
introduced.
E. New Program Responsibility: The MHCC
proposal took into account the new program
responsibility under the 2000 Act the
Secretary has for finding and fixing
installation problems and for resolving
disputes about who will fix a problem
between the manufacturer, the retailer and
the installer by amending Subpart I with
those potential new programs in mind.
1. The MHCC proposal accomplished this
by indicating the manufacturer must
determine if he is responsible for any
problems under the Standards (Construction
or Installation) that could be classified a
noncompliance, defect, serious defect, or
imminent safety hazard,
2. If the problem was not related to
constructing the home, the manufacturer was
to notify the appropriate retailer and
installer, and
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3. The MHCC proposal clarified the
Subpart I rules by only speaking to a
manufacturer’s responsibility for notification
and correction of construction related
problems under Subpart I. The MHCC
believes any manufacturer responsibility for
notification or correction of problems with
installation or as an outcome of the dispute
resolution process should be addressed in
those program rules. The Secretary’s
proposed rule rejects this concept and reintroduces generic notification requirements
that are not specific to Subpart I issues. This
continues the confusion and potential for
misinterpretation of accountability.
4. In addition to the hundreds of hours the
MHCC spent revising Subpart I, the MHCC
also spent many hours on developing
principles for a Dispute Resolution Program.
However, when reading HUD’s proposed rule
in total, the need for a Dispute Resolution
Program becomes meaningless—the
manufacturer is responsible for all defects.
F. Installation-related defects: The MHCC
proposal requires that corrections be made,
under certain circumstances, to bring the
home into compliance ‘‘with applicable
standards.’’ This language recognizes the fact
that under the 2000 Act HUD will soon be
regulating installation; that the installation
standards, as codified by HUD, are not part
of the ‘‘construction and safety standards;’’
and that improper installation is responsible
for many reported defects. These installation
problems which are identified as part of a
Subpart I investigation need to be referred to
the installation program enforcement
program for resolution. The HUD proposal
rejects this concept by referring solely to
bringing homes ‘‘into compliance with the
construction and safety standards.’’
It should be noted that the MHCC does not
agree with HUD’s premise that Federal
installation standards which it adopts under
section 605 of the Act do not constitute
Federal Manufactured Construction and
Safety Standards within the meaning and
intent of the Act. The public comments filed
by the MHCC on June 23, 2005 in connection
with HUD Rulemaking Docket No. FR–4928–
P–01, reiterates MHCC’s position that the
Federal installation standards fall within the
statutory definitions of ‘‘manufactured home
construction’’ (Sec. 603(1)) and
‘‘manufactured home safety,’’ (Sec. 603(8))
insofar as they relate to the ‘‘assembly’’ and
‘‘performance’’ of the home.
G. One file: The MHCC spent a lot of time
debating the current cumbersome paperwork
process and duplicate file requirements that
the existing enforcement and Subpart I
regulations require. To reduce this
paperwork process we recommended that
Subpart I documentation be put in the
home’s service records maintained by the
manufacturer. If this happened, the service
records would contain all the problems
identified for a home and could be a primary
source of information to conduct Subpart I
investigations for problems caused by
patterns of construction.
1. Not only did the Secretary reject this
concept, the proposed rule restricts what
information regarding construction problems
you could look for in the service records,
2. The Secretary’s proposed rule continues
to require separate Subpart I files,
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3. The Secretary’s proposed rule requires
all services records to contain certain
information in a specific format for any
information the manufacturer wishes to put
in its service records, thus increasing the
amount of paperwork over existing
requirements and
4. The Secretary’s proposed rule has new
reporting requirements during the initial 30
days, for reporting a potential serious defect
or imminent safety hazard to the Secretary,
the SAA in the State of manufacturer and the
manufacturer’s IPIA. These same problems
require a plan of notification under the
proposed 3282.405 which must be sent for
approval 20 days after initial determination.
This requirement for duplicate notification
focuses the effort on paperwork compilation
as opposed to timely fixing of the
homeowner’s problem and finding any
additional homes that may have the problem.
H. Service Record: The Secretary’s
proposed rule has new paperwork
requirements placed on every home by
dictating that every service record for each
home have specific, and many times
duplicate, information from other
manufacturer filing systems such as
production checklists, production correction
notices, etc. However, the class
determinations under Subpart I do not have
to be in these files. The MHCC did not
propose such an increase in paperwork and
believes this increase in an already
burdensome paperwork process takes the
focus away from fixing the home.
I. Increased Secretary Involvement to the
Detriment of the SAA: In several places
through-out the proposed rules information
is now required to be sent to the Secretary
or the manufacturer can go directly to the
Secretary rather than deal with the SAA in
the State of manufacturer. This potential for
by-passing the States which are in
partnership with the Secretary in the
Administration of the program would allow
the manufacturer to determine whether the
SAA or the Secretary would be more lenient
to the detriment of the homeowner.
Additionally, the Secretary’s staffing is so
limited timeliness of response would be an
issue. The MHCC proposal did not
recommend such procedures and continued
to rely on the States fulfilling their
responsibilities.
J. Vague and Subjective Wording: In the
pivotal section concerning manufacturers
determinations the HUD proposal requires
manufacturers to conduct inspections of
‘‘service records’’ of homes of the same design
or construction if a defect, serious defect or
imminent safety hazard ‘‘would be readily
reportable’’ by consumers or retailers. This is
extremely subjective and requires guesswork
by manufacturers as to what would or would
not be ‘‘readily reportable’’ and whether or
not the Secretary or an SAA would agree.
Given the possibility of criminal penalties
under the Act, speculation and guesswork
should not be a component of Subpart I.
K. ‘‘Possible’’ versus ‘‘Likely’’ as the Basis
for Preliminarv Determinations: Section
612(a) of the Secretary’s proposed rule allows
the Secretary or an SAA to make a
preliminary determination mandating
notification if either has information
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‘‘indicating’’ that a defect, serious defect, or
an imminent safety hazard ‘‘possibly exists.’’
The original MHCC consensus proposal
authorized a preliminary determination if the
Secretary or SAA has information which
‘‘likely indicates’’ the existence of a defect or
a more serious problem. The difference is
important. One of the purposes of the MHCC
proposal is to move away from the
paperwork caused by the subjective and the
speculative and focus on getting known
problems fixed. To require notification of a
‘‘possible’’ defect effectively requires
manufacturers to prove a negative—the nonexistence of a defect in order to avoid the
costs and stigmatization that are part of a
notice campaign. The MHCC also adopted
this standard in order to provide the same
threshold standard for determinations by
both manufacturers and the Secretary/
SAAs—i.e., likely existence of a defect or
more serious problem. Under the HUD
proposal, speculation regarding ‘‘possible’’
defects is reintroduced and differing
thresholds are imposed for determinations
made by manufacturers versus eterminations
made by regulators.
Section 3: Specific Language Changes
Recommended bv the MHCC To the Proposed
Rule Submitted to the MHCC for Review and
Comment
The MHCC offers the following
recommended changes with comments to the
Secretary’s Proposed rule in accordance with
Section 604(b)(3) of the 2000 Act.
A. 3282.7 (j): Secretary’s proposed rule is
the same as the MHCC proposal. MHCC
agrees.
B. 3282.7(v): Secretary’s proposed rule is
the same as the MHCC proposal. MHCC
agrees.
C. 3282.7(dd): Secretary’s proposed rule
except for a grammatical change is the same
as the MHCC proposal. MHCC agrees.
D. 3282.362(c)(1) New sentence: The
Secretary’s proposed rule is significantly
different from MHCC proposal in the
following ways:
—Requires the IPIA to look at all information
the manufacturer would be required to
keep including transporter checklists,
retailer name and address, correspondence
with retailer, and homeowner service work
orders etc. None of this information is
related to Subpart I problems
—Does not focus the IPIA’s efforts to look at
information on problems with the home
because the review efforts are so generic
—Greatly increases IPIA responsibilities with
little perceived benefit
—Section 2 comments under G, H, and J in
this letter relate to the changes in this
Section
MHCC recommends the Secretary adopt
the MHCC wording for the new sentence in
3282.362(c)(1) and delete the wording in the
proposed rule
E. 3282.401 Purpose and Scope:
Secretary’s proposed rule adds distributors to
manufacturers and retailers in the MHCC
proposal. MHCC agrees.
F. 3282.402 General Provisions:
Secretary’s proposed rule is the same as the
MHCC proposal. MHCC agrees.
G. 3282.403 Consumer complaint and
information referral: Secretary s proposed
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rule is the same as the MHCC proposal.
MHCC agrees.
H. 3282.404 Manufacturers’
determinations and related concurrences:
Secretary’s proposed rule is significantly
different from the MHCC proposal in the
following ways:
—Requires new reporting requirements to the
Secretary, the SAA in the State of
manufacturer and the manufacturer’s IPIA
during the first 30 critical days when the
focus should be on finding and
determining the scope of the problem and
preparing the plan to fix the problem; not
on paperwork. These regulators will be
notified within 20 more days anyway with
the plan of correction and notification as
required by 3282.408
—Broadens manufacturer’s current
responsibilities for problems caused
‘‘during the course of production’’ to
anything and rejects the MHCC proposal
that persons should be accountable for the
work or changes to the house they do. For
example, one of the common problems in
the field found during consumer complaint
handling is the taking of fixtures out of one
home and putting them in another home,
sometimes incorrectly. The retailer who
did this work should be accountable not
the manufacturer. The Secretary’s proposal
rejects this notion
—The MHCC proposal included the referral
to the installer and retailer but could not
comment further since the MHCC has not
seen the Secretary’s final rule governing
dispute resolution corrective actions
—Rejects the MHCC’s attempt to reduce
paperwork by riling Subpart I problems in
the service records and then restricts
service record review to items that ‘‘would
be readily reportable by consumers or
retailers’’ (whatever that means)
—Section 2 comments in C, D, E, F, G, H, I,
and J in this letter relate to the changes in
this Section
MHCC recommends the Secretary adopt
the wording for Section 3282.404 in the
MHCC proposal and delete the wording in
the proposed rule
I. 3282.405 Notification pursuant to
manufacturer s determination: The
Secretary’s proposed rule is significantly
different than the MHCC proposal in the
following ways:
—Expands manufacturer’s current
responsibilities for notification from
problems found during the course of
production for imminent safety hazard
(imminent and unreasonable risk of death
or severe personal injury) and serious
defect (renders a part of the home not fit
for ordinary use or results in unreasonable
risk of injury) to any problem found in
more than one home. The MHCC believes
that to hold the manufacturer accountable
for notification for work it did not do
(outside the course of production) is not
fair and holds the wrong person
accountable
—Significantly expands the paperwork of
manufacturers by requiring the
manufacturer to prepare a plan for
notification for every problem they receive,
even if Subpart I requires them to do
nothing or only one home was affected
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Jkt 223001
—Section 2 comments in A, B, D, E, F, and
J in this letter relate to the changes in this
Section
MHCC recommends the Secretary adopt
the wording for Section 3282.405 in the
MHCC proposal and delete the wording in
the proposed rule
J. 3282.406 Required manufacturer
correction: Secretary’s proposal is more
limiting than the MHCC proposal in the
following way:
—The Secretary’s proposal limits the
manufacturer’s correction to items that are
construction and safety standards. The
Secretary has interpreted the 2000 Act to
exclude from construction and safety
standards any item that is considered by
the Secretary to be part of the installation
standards. Close up of multi-section homes
was historically considered part of the
construction and safety standards (now in
the installation standard) and manufacturer
responsibilities for problems caused during
the installation set-up may require
correction. That is why the MHCC proposal
included applicable standards
—Section 2 comments in A, E, and F in this
letter relate to the changes in this Section
MHCC recommends the Secretary adopt
the wording for Section 3282.406 in the
MHCC proposal and delete the wording! in
the Secretary’s proposal
K. 3282.407 Voluntary compliance with
the notification and correction requirements
under the Act: Secretary’s proposed rule uses
different wording than the MHCC proposal
but the intent seems to be the same. MHCC
agrees
L. 3282.408 Plan of notification required:
Secretary’s proposed rule is the same as the
MHCC proposal. MHCC agrees
M. 3282.409 Contents of plan: Secretary’s
proposed rule has grammatical edits from the
MHCC proposal. MHCC agrees
N. 3282.410 Implementation of Plan:
Secretary’s proposed rule and the MHCC
proposal is the same. MHCC agrees
O. 3282.411 SAA Initiation of remedial
action: Secretary’s proposed rule is
completely different from the MHCC
proposal in the following ways:
—MHCC proposal included a timeline for the
Secretary’s initiation remedial action. The
Secretary’s proposed rule deletes all
references to when the Secretary will
initiate remedial action. The MHCC
believes it is reasonable to have the
Secretary indicate when he would initiate
remedial action
—The Secretary’s proposed rule allows a
State to refer a problem to either the State
of manufacture or the Secretary.
Historically, the States as partners with the
Secretary handled the day to day activities
of the program such as subpart I matters in
their State. This change would allow for
bypassing of the State and going directly to
the Secretary at any time
—The Secretary’s proposed rule allows for
initiation of administrative review by a
State when the State has information that
a problem possibly exists. This is the same
as the MHCC proposal. However, the
MHCC proposal indicated this initiation
must be based on the same information
PO 00000
Frm 00019
Fmt 4701
Sfmt 4702
8869
that the manufacturer had. If the State has
new information they should refer that
information to the manufacturer for
possible adjustment of their position before
the regulator arbitrarily steps in
—Section 2 comments in A, C, D, I, J, and
K in this letter relate to the changes to in
this Section
MHCC recommends the Secretary adopt
the wording for Section 3292.411 in the
MHCC proposal and delete the wording in
the proposed rule
P. 3282.412 Preliminary and final
administrative determinations: Secretary’s
proposed rule is significantly different from
the MHCC proposal in the following ways:
—The Secretary’s proposal allows for making
a preliminary determination based on a
decision that a defect ‘‘possibly exists’’
versus the MHCC proposal that allows for
initiation of administrative review but
requires the regulator to make a
determination when the information rises
to the level of ‘‘likely exists’’. The MHCC
proposal requires the manufacturer to
provide enough information to the
regulator to make such a determination and
provides for the regulator to make
preliminary determination if the
manufacturer failed to do so. The MHCC
believes that adoption of its position would
move the program away from paperwork
notification of speculative items and focus
on getting known problems identified and
fixed
—Section 2 comments in J and K in this letter
relate to the changes in this Section
MHCC recommends the Secretary adopt
the wording for Section 3282.412 in the
MHCC proposal and delete the wording in
the proposed rule
Q. 3282.413 Implementation of Final
Determination: Secretary’s proposed rule is
the same as the MHCC proposal except for
some grammatical changes. MHCC agrees
R. 3282.414 Replacement or repurchase
of homes after sale to purchaser: Secretary’s
proposed rule is the same as the MHCC
proposal. MHCC agrees
S. 3282.415 Correction of homes before
sale to purchaser: Secretary’s proposed rule
is significantly different from the MHCC
proposal in the following ways:
—The Secretary’s proposed rule removes the
concept of persons being accountable for
the work they do by holding the
manufacturer accountable for work done
by others over which the manufacturer has
no control
—The Secretary’s proposed rule makes the
new dispute resolution process in the 2000
Act null and void by holding the
manufacturer accountable for everything
including retailer work that would be part
of a dispute
—Section 2 comments in A, B, C, D, E, F, and
J in this letter relate to the changes in this
Section
MHCC recommends the Secretary adopt
the wording in Section 3282.415 in the MHCC
proposal and delete the wording in the
proposed rule
T. 3282.416 Oversight of notification and
correction activities: The Secretary’s
proposed rule has grammatical changes and
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a change that limits SAA (State) oversight to
construction standards as defined in this
subpart which is different from the MHCC
proposal in the following ways:
—The MHCC proposal indicated ‘‘Standards’’
due to the placement of close-up of the
home in the installation standards. Closeup is currently viewed as construction and
safety standards. By limiting State
oversight to the Subpart I definition of
construction and safety standards, the
Secretary’s proposed rule would
potentially have a body of work no longer
regulated for correction of problems
—Section 2 comments in E, F, and J in this
letter relate to the changes in this Section
MHCC recommends the Secretary adopt
the working for Section 3282.416 in the
MHCC proposal and delete the wording in
the proposed rule
U. 3282.417 Recordkeeping requirements:
The Secretary’s proposed rule is significantly
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different from the MHCC proposal in the
following ways:
—The Secretary’s proposed rule rejects the
concept of one file for the recording and
tracking of problems found with the home
when it is out in the community which
would reduce current paperwork
requirements
—The Secretary’s proposed rule adds new
paperwork requirements by requiring
manufacturers to put information in
service records that is in separate filing
systems such as the information about
corrections made to the home during
production
—The Secretary’s proposed rule describes
what should be the service file how it
should be organized and includes
information that does not relate to fixing
problems with the home
—Section 2 comments in C, D, G, H, I, and
J in this letter relate to the changes in the
Section.
PO 00000
MHCC recommends the Secretary adopt
the wording for Section 3282.417 in the
MHCC proposal and delete the wording in
the proposed rule
V. 3282.418 Factors for appropriateness
and amount of civil penalties: Secretary’s
proposed rule is the same as the MHCC
proposal. MHCC agrees
While consumers, the industry and the
general public, as represented on the MHCC,
have embraced the 2000 Act, it appears that
others have not. The MHCC urges the
Secretary to reconsider his proposed changes
to Subpart I in the proposed rule. The MHCC
recommends that the Secretary adopt the
proposed rule changes recommended by the
MHCC that carry out the intent of the 2000
Act and the principles used by the MHCC in
developing the Subpart I reform proposal that
was sent to the Secretary.
[FR Doc. 2011–2907 Filed 2–14–11; 8:45 am]
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Agencies
[Federal Register Volume 76, Number 31 (Tuesday, February 15, 2011)]
[Proposed Rules]
[Pages 8852-8870]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-2907]
[[Page 8851]]
Vol. 76
Tuesday,
No. 31
February 15, 2011
Part II
Department of Housing and Urban Development
-----------------------------------------------------------------------
24 CFR Part 3282
Manufactured Housing: Notification, Correction, and Procedural
Regulations; Proposed Rule
Federal Register / Vol. 76 , No. 31 / Tuesday, February 15, 2011 /
Proposed Rules
[[Page 8852]]
-----------------------------------------------------------------------
DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
24 CFR Part 3282
[Docket No. FR-5238-P-01]
RIN 2502-AI84
Manufactured Housing: Notification, Correction, and Procedural
Regulations
AGENCY: Office of the Assistant Secretary for Housing-Federal Housing
Commissioner, HUD.
ACTION: Proposed rule.
-----------------------------------------------------------------------
SUMMARY: HUD is proposing to revise its regulations that implement
statutory requirements concerning how manufacturers and others address
reports of problems with manufactured homes. These ``Subpart I''
regulations establish a system of protections with respect to imminent
safety hazards and violations of the Federal construction and safety
standards, assuring a minimum of formality and delay, while protecting
the rights of all parties. The regulations implement requirements
established by Congress in the National Manufactured Housing
Construction and Safety Standards Act of 1974. Manufacturers,
retailers, and distributors, State Administrative Agencies, primary
inspection agencies, and the Secretary would follow the procedures set
out in Subpart I to assure that notification and correction are
provided with respect to manufactured homes, when required. These
remedial actions are not required, however, for failures that occur in
any manufactured home or component as the result of normal wear and
aging, unforeseeable consumer abuse, or unreasonable neglect of
maintenance.
DATES: Comment Due Date: April 18, 2011.
ADDRESSES: Interested persons are invited to submit comments regarding
this rule to the Regulations Division, Office of General Counsel, 451
7th Street, SW., Room 10276, Department of Housing and Urban
Development, Washington, DC 20410-0500. All submissions must refer to
the above docket number and title. There are two methods for submitting
public comments.
1. Submission of Comments by Mail. Comments may be submitted by
mail to the Regulations Division, Office of General Counsel, Department
of Housing and Urban Development, 451 7th Street, SW., Room 10276,
Washington, DC 20410-0500.
2. Electronic Submission of Comments. Interested persons may submit
comments electronically through the Federal eRulemaking Portal at
https://www.regulations.gov. HUD strongly encourages commenters to
submit comments electronically. Electronic submission of comments
allows the commenter maximum time to prepare and submit a comment,
ensures timely receipt by HUD, and enables HUD to make them immediately
available to the public. Comments submitted electronically through the
https://www.regulations.gov Web site can be viewed by other commenters
and interested members of the public. Commenters should follow the
instructions provided on that site to submit comments electronically.
Facsimile (FAX) comments are not acceptable. In all cases,
communications must refer to the above docket number and title. All
comments and communications submitted will be available, without
charge, for public inspection and copying between 8 a.m. and 5 p.m.
weekdays at the above address. Due to security measures at the HUD
Headquarters building, please schedule an appointment to review the
public comments by calling the Regulations Division at 202-708-3055
(this is not a toll-free number). Copies of the public comments are
also available for inspection and downloading at https://www.regulations.gov.
FOR FURTHER INFORMATION CONTACT: Office of Manufactured Housing
Programs, Department of Housing and Urban Development, 451 Seventh
Street, SW., Room 9164, Washington, DC 20410; telephone number 202-708-
6401 (this is not a toll-free number). Persons with hearing or speech
impairments may access this number via TTY by calling the toll-free
Federal Information Relay Service at 800-877-8339.
SUPPLEMENTARY INFORMATION: This proposed revision of Subpart I is based
on a previous revision developed and submitted by the Manufactured
Housing Consensus Committee (MHCC) for the Secretary's consideration.
HUD agreed with most, but not all, of that revision. These changes are
discussed in the ``Supplementary Information'' section of this
document. For the convenience of commenters on today's proposed rule,
HUD will provide page numbers to the location of the MHCC's
recommendation within the Federal Register, to facilitate comparison.
I. Background
Since 1976, a major component of HUD's manufactured housing
regulations has been the procedural and enforcement provisions in 24
CFR part 3282, subpart I (``Subpart I''). These provisions establish
the system for manufacturers and retailers to assure that factory-built
homes sold to consumers after having been manufactured pursuant to a
federal building code provide at least the protections that are built
into the construction and safety standards in that building code.
Because the federal building code preempts a multiplicity of state and
local building codes that would otherwise apply to the construction of
such homes, manufacturers, distributors, retailers, and regulators are
charged with particular responsibilities designed to protect both the
purchasers of these homes and the general public. The regulations in
Subpart I seek to balance the interests of all persons who have a stake
in the future of quality, affordable manufactured housing.
As the manufactured housing industry has evolved from largely
single-section homes to today's multiple-section homes that can be
creatively and aesthetically configured and finished while maintaining
the important affordable character of the homes, various parties have
identified a need to refine the regulations in Subpart I. The
Manufactured Housing Consensus Committee (MHCC) has made refinement of
these regulations a priority, and HUD has worked with the MHCC to
redraft Subpart I in a way that would address issues identified by
regulated entities, State and Federal regulators, and consumers.
The MHCC was established by amendments made in December 2000 to the
National Manufactured Housing Construction and Safety Standards Act of
1974, 42 U.S.C. 5401-5426 (the Act), in large part for the purpose of
providing periodic recommendations to the Secretary to adopt, revise,
and interpret the Federal manufactured housing construction and safety
standards and the procedural and enforcement regulations. (See 42
U.S.C. 5403(a)(3)(A).) The 22-member Federal Advisory Committee
includes seven voting members in each of three categories, plus a
nonvoting representative of the Secretary. The three categories, as
established in the Act, are: (1) Producers; (2) Users; and (3) General
Interest and Public Officials.
The MHCC has twice recommended specific revisions of Subpart I to
the Secretary. To be promulgated under the Secretary's authority,
however, the recommended revisions must be consistent with the Act. In
both cases, HUD concluded that the MHCC recommendations were not
consistent with the statutory requirements and the
[[Page 8853]]
Secretary's authority. (See 68 FR 47881 (August 12, 2003, amending 68
FR 35850, July 25, 2003) and 71 FR 34464 (June 14, 2006) (``June 14
notice'').)
The June 14, 2006, notice included the complete text of the most
recent MHCC recommendation. This second set of recommendations by the
MHCC was developed through much more extensive discussions in public
meetings of the MHCC and in task force and subcommittees than was the
first set, and was very close to being acceptable under the Act. HUD
has based today's proposed rule on the second set of the MHCC
recommendations, with a few modifications. As required by section
604(b)(3) of the Act (42 U.S.C. 5403(b)(3)), HUD first submitted its
proposed rule to the MHCC for the committee's prepublication review and
comments. HUD has considered those comments and now is issuing this
proposed rule for public comment. Most of the text of this proposal is
the same as the text that was included in the MHCC proposal submitted
to HUD, as published in the June 14, 2006 notice. HUD believes that
today's proposed rule provides clearer regulatory structure and
appropriate consumer protection provisions, while substantially
adopting the MHCC recommendation.
II. Reasons for HUD's Changes
Between the time that the MHCC submitted its recommended revision
of Subpart I and the time that HUD developed today's proposed rule
based on the MHCC recommendation, numerous meetings of the MHCC and HUD
were held to discuss the MHCC recommendation and HUD-suggested
revisions. Agreement was reached in principle on some further changes
suggested by HUD or members of the MHCC. Agreement could not be reached
on all of the changes, however, so there was no reason for the MHCC to
amend its recommendation to include the changes agreed upon. Instead,
HUD has included those changes in today's proposed rule.
While HUD agreed with the MHCC on the majority of the language used
in today's proposed rule, some of the MHCC's language was not
consistent with the Act. HUD's proposed rule also differs from the MHCC
language by adding consumer protections when warranted, ensuring that
provisions are internally consistent, and adding flexibility that
benefit both manufacturers and regulators. A few editorial changes have
also been made for the purpose of clarifying the intent of the
applicable provision.
Most of the changes made by HUD to the MHCC recommendation can be
explained using six justifications, many of which are also contained in
the June 14, 2006, notice rejecting the MHCC language. The
justifications are as follows:
Justification 1: Changes agreed on in principle by HUD and MHCC in
prepublication meetings. This justification applies to the change made
in Sec. 3282.362(c)(1).
Justification 2: The rejected MHCC language was not consistent with
statutory authority. In section 615 of the Act (42 U.S.C. 5414),
Congress placed responsibility for the notification and correction of
defects in manufactured homes on manufacturers, and set guidelines for
manufacturers to meet these responsibilities. Section 613 of the Act
(42 U.S.C. 5412) imposes additional repair and repurchase requirements
on manufacturers with respect to homes delivered to retailers and
distributors before those homes are sold to purchasers. HUD's proposed
rule recognizes those statutory responsibilities, which the MHCC
recommendation failed to acknowledge appropriately. Consistent with the
Act, however, HUD continues to limit the manufacturer's correction
responsibilities to only those defects that are related to errors in
design or assembly of the home by the manufacturer, in accordance with
section 615(g) (42 U.S.C. 5414(g)).
HUD's proposed rule does not adopt MHCC language that would have
established new responsibilities for retailers and distributors that
are not found in the Act, would have limited the manufacturers' pre-
sale correction responsibilities, and could have required HUD and state
regulators to meet new burdens of proof in assuring production of
manufactured homes that comply with the federal construction and safety
standards. HUD also did not adopt MHCC language in Sec. 3282.415(d)
that would have been inconsistent with sections 613 and 623(b)(12) of
the Act (42 U.S.C. 5412 and 5422(b)(12)). The dispute resolution
program referenced in the MHCC language is intended to address problems
reported in manufactured homes after installation, while the regulatory
section included language to address corrections that would be required
before a home is sold.
This justification applies to the changes made in Sec. Sec.
3282.404(b)(3), 3282.405(a)(2), 3282.415(c), and 3282.415(d). At the
same time, however, in Sec. 3282.405(a)(2) the phrase ``introduced
systematically'' was inserted, by agreement in principle with the MHCC.
As a result of the change in Sec. 3282.415(d), the subsequent
paragraphs had to be redesignated.
Justification 3: Other proposed modifications: determination
factors. HUD is also proposing a few other modifications to the MHCC's
language, even though HUD did not base its June 14, 2006, notice of
rejection of the MHCC language on these modifications.
HUD believes that it is important for manufacturers to use
appropriate methods for determining which manufactured homes should be
included in a class of homes for which notification or correction of
defects or safety hazards is required. Currently, Sec. 3282.409(c) of
HUD's regulations recognizes a methodology that includes inspection of
the actual homes, not the records of those homes. The MHCC language
would have revised the current provision by permitting inspection of
the records, including consumer and retailer complaints, rather than
the homes.
HUD proposes modifying that permissive language to make it clear
that the methodology would be acceptable only if the cause of the
problem is such that it would be understood and reported by consumers
or retailers. For example, inadequate firestopping in a home is not a
condition that a homeowner, or even a retailer, can be expected to
observe and report. Therefore, a manufacturer that is determining the
scope of a class of homes with inadequate firestopping should not be
permitted to rely on complaint records alone to identify the homes to
be included in the class. HUD would also clarify that, in selecting a
methodology, the manufacturer is expected to rely on information it
discovers during an investigation, not just information initially
provided in a complaint.
This justification applies to the changes made in Sec.
3282.404(c).
Justification 4: Other suggested modifications: recordkeeping. HUD
also proposes adding language in the recordkeeping requirements that,
rather than mandating how manufacturers maintain records regarding
corrective actions, would provide manufacturers options for how to
comply with the requirements. HUD's proposal would also avoid using an
undefined term that may have several uses in the industry and create
confusion. These modifications would provide manufacturers flexibility
regarding how manufacturer records are to be maintained. The new
provisions would also recognize a manufacturer's right to keep some of
these records in a central class determination file that might be
[[Page 8854]]
preferred by some manufacturers and would reduce the amount of
paperwork required. HUD would add such an option because some
manufacturers are already keeping their records in this alternative
format, which is a format that also could be more user-friendly for HUD
and state regulators in enforcing the law. This justification applies
to the changes made in Sec. 3282.417.
Justification 5: Other suggested modifications: generally. HUD
would reorganize Sec. Sec. 3282.411 and 3282.412 of the MHCC
recommendation, to assure these provisions are internally consistent.
The general structure of the MHCC recommendations for these sections
would be retained, however. Section 3282.411 of the MHCC recommendation
would have established the prerequisites for any state administrative
agency (SAA) to refer information to the appropriate SAA or HUD for
possible investigation. Section 3282.412 would have set forth
requirements for HUD or an appropriate SAA to initiate a formal
administrative investigation process. The revisions HUD proposes to
make in these sections are technical changes to simplify and clarify
the provisions and to avoid overlap within the two sections.
HUD also would add a requirement in Sec. 3282.404(a) that, when a
manufacturer makes an initial determination of a serious defect or
imminent safety hazard, the manufacturer must notify HUD, the
appropriate SAA, and the manufacturer's Production Inspection Primary
Inspection Agency (IPIA) of the determination. The purpose of this
requirement would be to provide advance notice of a potentially serious
problem during the time the manufacturer is required to develop a full
plan of notification and correction regarding the problem. HUD would
consider this modification to be appropriate in light of the MHCC's
recommendation that would extend the time a manufacturer has to
complete its plan beyond what is permitted under the existing
regulations.
This justification applies to the changes made in Sec. Sec.
3282.404(a), 3282.411, and 3282.412.
Justification 6: Finally, HUD included clarifying and
nonsubstantive, editorial changes in the modified version of the MHCC
recommendations that HUD submitted to the MHCC for its prepublication
review. These changes would be minor and would be for the purpose of
making the intent of the applicable provision more clear. Punctuation
changes are also included in this justification. This justification
applies to the changes made in Sec. Sec. 3282.7(j), (v), and (dd);
3282.401(b); 3282.406(b)(3); 3282.407(b); 3282.409(c)(5) and
(c)(7)(ii); 3282.413(a), (b), (c), (d), and (f); 3282.415(b);
3282.416(b)(2); and 3282.417.
To make it easier for readers to cross-reference to these
justifications from the changes indicated in the proposed rule, the
following table also lists the sections of the MHCC recommendation that
have been modified by HUD, and also provides their page number location
in the June 14 notice:
----------------------------------------------------------------------------------------------------------------
HUD's justification for
Section(s) Reference to MHCC rule (in MHCC's original modifying MHCC's
June 14, 2006 Notice) recommendations recommendation
----------------------------------------------------------------------------------------------------------------
3282.7(j) and (v) and (dd).... 71 FR 34466................... No MHCC recommendation. Justification 6--HUD's
Editorial change. clarifying and
nonsubstantive,
editorial changes
would be minor and for
the purpose of making
the intent of the
applicable provision
clearer. Punctuation
changes were also
included in this
justification.
3282.362(c)(1)................ 71 FR 34466................... MHCC included use of an Justification 1--This
undefined term justification applies
``Service record''. to the change made in
Sec. 3282.362(c)(1).
The MHCC
recommendation uses
the term ``service
record,'' with no
guidance on the
contents of a
``service record,''
which could have led
to more confusion
about the requirements
and duplicative filing
systems.
3282.401(b)................... 71 FR 34466................... MHCC omitted Justification 6--HUD
``distributors'' from added ``distributors''
the list of regulated to mean any person
parties. engaged in the sale
and distribution of
manufactured homes for
resale. Clarifying and
nonsubstantive,
editorial changes that
would be minor and for
the purpose of making
the intent of the
applicable provision
clearer. Punctuation
changes were also
included in this
justification.
3282.404(a)................... 71 FR 34467................... MHCC recommended Justification 5--HUD
expanding from 20 days accepted MHCC's
(current 3282.404(b)) recommendation to
to 30 days for expand from 20 to 30
manufacturer to make days.
initial determinations.
3282.404(b)(3)................ See 71 FR 34467............... MHCC recommended Justification 2--HUD's
language to limit a proposed rule does not
manufacturer's adopt MHCC proposed
notification language that would
responsibilities to have established new
only problems caused responsibilities for
by persons working on retailers and
behalf of a distributors not found
manufacturer, such as in the Act. The
a retailer. proposed language
would have limited the
manufacturers' pre-
sale correction
responsibilities, and
could have required
HUD and state
regulators to meet new
burdens of proof in
assuring production of
manufactured homes
that meet HUD's
standards.
[[Page 8855]]
3282.404(c)(1) and (c)(2)(iii) 71 FR 34467................... MHCC language would Justification 3--HUD
have limited rejected this language
manufacturer's search and instead requires
for defects to manufacturers to use
consumer complaints appropriate methods
and retailer records. for determining which
manufactured homes
should be included in
a class of homes for
which notification or
correction of defects
or safety hazards is
required. HUD's
language does allow
the manufacturer to
solely use those
records, but only when
consumers and
retailers understand
and report the defect
or problem. But HUD
has retained the
required use of other
sources of
information.
3282.405(a)(2)................ 71 FR 34468................... MHCC language would Justification 2--HUD
have established new removed this because
responsibilities for the proposed language
parties not designated is inconsistent with
in the Act and limited statute. HUD did,
manufacturers' pre- however, maintain in
sale correction 405(a), the phrase
responsibilities, and developed in
could have required conjunction with the
HUD and state MHCC: ``introduced
regulators to meet new systematically.''
burdens of proof in
assuring production of
manufactured homes
that comply with the
federal construction
and safety standards.
3282.406(b)(3)................ 71 FR 34468................... Editorial change. No Justification 6--HUD's
modification to the clarifying and
MHCC recommendation. nonsubstantive,
editorial changes
would be minor and for
the purpose of making
the intent of the
applicable provision
clearer. Punctuation
changes were also
included in this
justification.
3282.407(b)................... 71 FR 34468................... Editorial change. No Justification 6--HUD's
modification to the clarifying and
MHCC recommendation. nonsubstantive,
editorial changes
would be minor and for
the purpose of making
the intent of the
applicable provision
clearer. Punctuation
changes were also
included in this
justification.
3282.409(c)(5)................ 71 FR 34469................... Editorial change. No Justification 6--HUD's
modification to the clarifying and
MHCC recommendation. nonsubstantive,
editorial changes
would be minor and for
the purpose of making
the intent of the
applicable provision
clearer. Punctuation
changes were also
included in this
justification.
3282.409(c)(7)(ii)............ 71 FR 34469................... Editorial change. No Justification 6--HUD's
modification to the clarifying and
MHCC recommendation. nonsubstantive,
editorial changes
would be minor and for
the purpose of making
the intent of the
applicable provision
clearer. Punctuation
changes were also
included in this
justification.
3282.411 and 3282.412......... 71 FR 34470................... The general structure Justification 5--The
of the MHCC general structure of
recommendations for the MHCC
these sections would recommendations for
be retained. these sections would
be retained; however,
HUD would reorganize
Sec. Sec. 3282.411
and 3282.412 of the
MHCC recommendation,
to assure these
provisions are
internally consistent.
The revisions HUD
proposes to make in
these sections are
technical changes to
simplify and clarify
the provisions and to
avoid overlap within
the two sections.
3282.413(a), (b), (c), (d), 71 FR 34470-34471............. Editorial change. No Justification 6--HUD's
and (f). modification to the clarifying and
MHCC recommendation. nonsubstantive,
editorial changes
would be minor and for
the purpose of making
the intent of the
applicable provision
clearer. Punctuation
changes were also
included in this
justification.
3282.415(b)................... 71 FR 34472................... Editorial change. No Justification 6--HUD's
modification to the clarifying and
MHCC recommendation. nonsubstantive,
editorial changes
would be minor and for
the purpose of making
the intent of the
applicable provision
clearer. Punctuation
changes were also
included in this
justification.
3282.415(c)................... 71 FR 34472................... MHCC recommended Justification 2--HUD
eliminating phrases to removed this because
limit the the proposed language
manufacturers' pre- is inconsistent with
sale correction the statute.
responsibilities.
[[Page 8856]]
3282.415(d)................... 71 FR 34472................... MHCC recommended that Justification 2--HUD
retailers/distributors removed 415(d) because
become responsible the proposed language
parties in the is inconsistent with
notification and Sections 613 and
correction process. 623(c)(12) of the Act
(42 U.S.C. 5412 and
5422 (c)(12)).
3282.416(b)(2)................ 71 FR 34472................... Editorial change. No Justification 6--HUD's
modification to the clarifying and
MHCC recommendation. nonsubstantive,
editorial changes
would be minor and for
the purpose of making
the intent of the
applicable provision
clearer. Punctuation
changes were also
included in this
justification.
3282.417...................... 71 FR 34472................... MHCC recommended Justification 4--HUD's
rejecting all of Sec. modifications would
3282.417. provide manufacturers
flexibility regarding
how they keep records,
including what are
referred to as
``service records.''
HUD's proposal also
outlines how current
service records may be
supplemented with all
required determination
records, but without
creating and
maintaining a separate
set of files. HUD's
proposal recognizes a
manufacturer's right
to keep these records
in a central class
determination file,
reducing the amount of
paperwork required.
The recommendation
allows this, but does
not require this.
Justification 6--
Clarifying and non-
substantive, editorial
changes that would be
minor and for the
purpose of making the
intent of the
applicable provision
more clear.
Punctuation changes
were also included in
this justification.
----------------------------------------------------------------------------------------------------------------
III. Response to MHCC Comments
As noted, before publishing this proposed rule, HUD was required by
section 604(b)(3) of the Act (42 U.S.C. 5403(b)(3)) to first submit its
proposal to the MHCC for its prepublication review and comments. HUD
has considered those comments and now is issuing this proposed rule for
public comment. In MHCC committee and subcommittee meetings, HUD had
repeatedly discussed with MHCC members its concerns with the most
recent MHCC recommendation for revision of Subpart I. As a consequence
of these discussions and HUD's explanations in the June 14, 2006,
notice, the MHCC was fully informed of the substantive changes HUD is
proposing in today's publication, even before the proposal was formally
submitted to the MHCC for its review.
Nevertheless, if HUD rejects any significant comments provided by
the MHCC during its formal review of the HUD proposed rule, the Act
further requires HUD to: (1) Provide to the MHCC a written explanation
of the reasons for the rejection; and (2) publish the MHCC's comments
and HUD's response in the Federal Register for public comment.
In order to comply fully with the requirements of the Act, and so
that there is no question about whether HUD has appropriately
characterized any particular comment of the MHCC as ``significant,''
HUD recommends a side-by-side comparison with the June 14 notice. HUD
is referencing the page numbers to where the MHCC's original proposed
text can be found. The MHCC incorporated into its comments by reference
its own previous recommendations and the principles it had adopted to
guide its own efforts to revise the regulations in Subpart I. Both of
those documents have been published in the June 14 notice. The June 14
notice is available through the Government Printing Office's Federal
Register Web site at https://www.gpoaccess.gov/fr/ (search
using the citation ``71 FR 34464, June 14, 2006'').
This preamble and the changes indicated in the proposed rule
provide HUD's primary response to the MHCC prepublication comments.
Additional HUD responses to the MHCC prepublication comments are as
follows:
The MHCC comments continue to confuse the statutory authorities and
procedures that are applicable to the distinct responsibilities of the
regulators and regulated parties for the new dispute resolution program
and the installation programs, as distinguished from the historical
construction and safety standards program. HUD continues to believe
that its total regulatory framework will be consistent with the Act and
that Congress has made HUD responsible for implementing the statute.
Some of the MHCC prepublication comments do not accurately reflect
either its own recommendations or HUD's proposed rule. For example, the
comments on the recordkeeping provisions suggest that the MHCC
requirements would be less burdensome than the HUD requirements. HUD's
proposal evolved because the MHCC recommendation used an undefined term
(``service records''), which might have several uses in the industry
and create confusion about the recordkeeping requirements and lead to
duplicative filing systems. HUD's less-prescriptive proposal, seen in
the changes in Sec. Sec. 3282.417(b) and (c), affords manufacturers
flexibility in deciding how to keep their records, so that they are not
required to repeat the same information in the file associated with
every manufactured home that is part of a class determination. HUD's
proposal also permits, but does not require, that manufacturers
maintain records in a single or central class determination file.
Notwithstanding, HUD specifically welcomes comment on whether it should
require a single or central class determination file, whether
[[Page 8857]]
it should define the term ``service records,'' and, if so, how it
should define the term.
Further, HUD's proposed rule provides additional, not less,
authority to SAAs to initiate and pursue preliminary and final
determinations about problems in manufactured homes. The proposed rule
also distinguishes between the responsibility for manufacturers to
investigate ``likely'' defects, while the State and Federal regulators
would continue to have the authority conferred by the Act to
investigate possible defects. The MHCC comments also fail to
acknowledge that regulators would still have to meet a higher standard
of evidence before they could enforce notification or correction
procedures against a manufacturer for a defect.
The MHCC also fails to distinguish between the statutory remedies
of notification and correction. Under the Act, manufacturers are
required to notify retailers and consumers about problems that render
the manufactured home or any component unfit for its ordinary use,
while the manufacturer is required to correct the problem only when it
both presents a significant health or safety issue and is related to an
error in design or assembly by the manufacturer. In its comments, the
MHCC suggests that HUD can and should use its regulatory authority to
rewrite these statutory requirements adopted by Congress.
On the other hand, the MHCC fails to acknowledge that HUD would
adopt MHCC-recommended language that, for the first time, expressly
recognizes a manufacturer's right to seek indemnification from
component producers (Sec. 3283.406(e)(2)) and other commercial
entities (Sec. 3282.415(h)) for the costs of corrections. Such
arrangements would not be contrary to the Act, although section 622 of
the Act (42 U.S.C. 5421) provides that purchasers may not waive their
rights under it. The proposed rule (Sec. 3282.402(b)) also continues
to protect manufacturers from responsibility for normal aging of
manufactured homes and consumer abuse, as do the current regulations.
The MHCC comments suggest that HUD should not offer its own
revisions to clarify language that, applying its experience as a
regulator, HUD can identify as problematic. In the past, the
regulations have allowed manufacturers to identify a class of
manufactured homes that might share a certain defect, by inspecting
homes. HUD has accepted for this proposed rule a MHCC recommendation
that revises this optional method to permit inspection of records, but
HUD has added that the method should be used only when the defect is
such that there could be a reasonable expectation that the defect would
be reported by a consumer or retailer. HUD continues to believe that a
manufacturer should not rely on a records review when the defect
involves a hidden construction problem, such as improper firestopping.
Before any final rule becomes effective, HUD will, of course, also
respond to public comment on today's proposed rule, including further
comments from the MHCC and its members.
IV. Findings and Certifications
Regulatory Planning and Review
This rule is not a significant regulatory action under section 3(f)
of Executive Order 12866, Regulatory Planning and Review, and it was
not reviewed by the Office of Management and Budget (OMB). This rule
revises 24 CFR part 3282, subpart I, which provides the procedures by
which HUD enforces the notification and correction of defects
requirements of the Manufactured Home Construction and Safety Standards
Act of 1974. This rule is not significant because it reorganizes and
streamlines the existing regulation and proposes to clarify rather than
change or add substance to the existing regulation.
Unfunded Mandates Reform Act
Title II of the Unfunded Mandates Reform Act of 1995 (2 U.S.C.
1531-1538) establishes requirements for federal agencies to assess the
effects of their regulatory actions on state, local, and tribal
governments and the private sector. This proposed rule does not impose
any federal mandates on any state, local, or tribal government or the
private sector within the meaning of the Unfunded Mandates Reform Act
of 1995.
Environmental Review
A Finding of No Significant Impact with respect to the environment
has been made in accordance with HUD regulations at 24 CFR part 50,
which implement section 102(2)(C) of the National Environmental Policy
Act of 1969 (42 U.S.C. 4332(2)(C)). The Finding of No Significant
Impact is available for public inspection between the hours of 8 a.m.
and 5 p.m. weekdays in the Regulations Division, Office of General
Counsel, Department of Housing and Urban Development, 451 Seventh
Street, SW., Room 10276, Washington, DC 20410-0500.
Executive Order 13132, Federalism
Executive Order 13132 (entitled ``Federalism'') prohibits, to the
extent practicable and permitted by law, an agency from promulgating a
regulation that has Federalism implications and either imposes
substantial direct compliance costs on state and local governments and
is not required by statute, or preempts State law, unless the relevant
requirements of section 6 of the Executive Order are met. This rule
does not have federalism implications and does not impose substantial
direct compliance costs on State and local governments or preempt state
law within the meaning of the Executive Order.
HUD is proposing to revise its current regulations in 24 CFR part
3282, subpart I, in order to make them more clear and consistent with
the Act. These revisions are, in large part, based on recommendations
by the MHCC. The revisions, however, do not greatly change current
requirements affecting or preempting state law. Participation by an SAA
in HUD's Manufactured Housing Program is optional, and preemption of
state law is provided only to the extent required by the Act.
Paperwork Reduction Act
The information collection requirements contained in this proposed
rule have been approved by OMB under the Paperwork Reduction Act of
1995 (44 U.S.C. 3501-3520) and assigned OMB Control Number 2502-0541.
In accordance with the Paperwork Reduction Act, HUD may not conduct or
sponsor, and a person is not required to respond to, a collection of
information, unless the collection displays a currently valid OMB
control number.
Regulatory Flexibility Act
The Regulatory Flexibility Act (RFA) (5 U.S.C. 601 et seq.)
generally requires an agency to conduct a regulatory flexibility
analysis of any rule subject to notice and comment rulemaking
requirements, unless the agency certifies that the rule will not have a
significant economic impact on a substantial number of small entities.
HUD is required by law to implement statutory requirements concerning
how manufacturers and others address reports of problems with
manufactured homes, in order to protect both purchasers of factory-
built homes and the general public. Small entities would not be
burdened by this rule because this rule would not establish
requirements that differ significantly from current requirements. This
rule would streamline the current regulatory
[[Page 8858]]
process to reduce burdens on small entities. Roughly 60,000
manufactured homes are produced each year, and this rule would not
affect or alter the cost of manufacture of such homes. For instance,
this rule would revise current regulations to allow manufacturers to
indemnify themselves through agreements or contracts with retailers,
transporters, installers, distributors, or others for certain costs
associated with corrective work performed. As a result, HUD does not
believe that the rule would have a significant economic effect on a
substantial number of small entities. Further, the rule is intended to
have a beneficial impact, by reducing the recordkeeping burdens on
manufacturers. For example, manufacturers would be allowed to keep
records in a central file, thereby reducing recordkeeping requirements
for small entities. Also under the rule, manufacturers would no longer
be required to provide notification of a possible defect if only one
home is involved and the manufacturer corrects the home, thus further
reducing paperwork burdens on small entities. These revisions impose no
significant economic impact on a substantial number of small entities.
Therefore, the undersigned certifies that this rule will not have a
significant impact on a substantial number of small entities.
Notwithstanding HUD's view that this rule would not have a
significant effect on a substantial number of small entities, HUD
specifically invites comments regarding any less burdensome
alternatives to this rule that will meet HUD's objectives as described
in this preamble.
Catalog of Federal Domestic Assistance
The Catalog of Federal Domestic Assistance number for the
Manufactured Housing Program is 14.171.
List of Subjects in 24 CFR Part 3282
Administrative practice and procedure, Consumer protection,
Intergovernmental relations, Investigations, Manufactured homes,
Reporting and recordkeeping requirements.
Accordingly, for the reasons stated in the preamble, HUD proposes
to amend part 3282 of title 24 of the Code of Federal Regulations, as
follows:
PART 3282--MANUFACTURED HOUSING PROCEDURAL AND ENFORCEMENT
REGULATIONS
1. The authority citation for part 3282 continues to read as
follows:
Authority: 28 U.S.C. 2461 note; 42 U.S.C. 5424; and 42 U.S.C.
3535(d).
2. In Sec. 3282.7, revise paragraphs (j) and (v), and add
paragraph (dd) to read as follows:
Sec. 3282.7 Definitions.
* * * * *
(j) Defect means, for purposes of this part, a failure to comply
with an applicable Federal manufactured home safety and construction
standard, including any defect, in the performance, construction,
components, or material, that renders the manufactured home or any part
thereof not fit for the ordinary use for which it was intended, but
does not result in an unreasonable risk of injury or death to occupants
of the affected manufactured home.
* * * * *
(v) Manufactured home construction means all activities relating to
the assembly and manufacture of a manufactured home including, but not
limited to, those relating to durability, quality, and safety, but does
not include those activities regulated under the installation standards
in this chapter.
* * * * *
(dd) Manufactured home installation standards means reasonable
specifications for the installation of a manufactured home, at the
place of occupancy, to ensure the proper siting, the joining of all
sections of the home, and the installation of stabilization, support,
or anchoring systems.
* * * * *
3. In Sec. 3282.362, paragraph (c)(1), add a sentence immediately
before the last sentence to read as follows:
Sec. 3282.362 Production Inspection Primary Inspection Agencies
(IPIAs).
* * * * *
(c) * * *
(1) * * * The IPIA must periodically review the records that Sec.
3282.417(e) requires the manufacturers to keep, for determinations
under Sec. 3282.404, to determine whether evidence exists that the
manufacturer is ignoring or not performing under its approved quality
assurance manual, and, if such evidence is found, must advise the
manufacturer so that appropriate action may be taken under Sec.
3282.404. * * *
* * * * *
4. Revise subpart I to read as follows:
Subpart I--Consumer Complaint Handling and Remedial Actions
Sec.
3282.401 Purpose and scope.
3282.402 General provisions.
3282.403 Consumer complaint and information referral.
3282.404 Manufacturers' determinations and related concurrences.
3282.405 Notification pursuant to manufacturer's determination.
3282.406 Required manufacturer correction.
3282.407 Voluntary compliance with the notification and correction
requirements under the Act.
3282.408 Plan of notification required.
3282.409 Contents of plan.
3282.410 Implementation of plan.
3282.411 SAA initiation of remedial action.
3282.412 Preliminary and final administrative determinations.
3282.413 Implementation of Final Determination.
3282.414 Replacement or repurchase of homes after sale to purchaser.
3282.415 Correction of homes before sale to purchaser.
3282.416 Oversight of notification and correction activities.
3282.417 Recordkeeping requirements.
3282.418 Factors for appropriateness and amount of civil penalties.
Sec. 3282.401 Purpose and scope.
(a) Purpose. The purpose of this subpart is to establish a system
of protections provided by the Act with respect to imminent safety
hazards and violations of the construction and safety standards with a
minimum of formality and delay, while protecting the rights of all
parties.
(b) Scope. This subpart sets out the procedures to be followed by
manufacturers, retailers, and distributors, SAAs, primary inspection
agencies, and th