Submission for OMB Review; Comment Request; Customer and Other Partners Satisfaction Surveys, 73111-73112 [2010-29953]

Download as PDF 73111 Federal Register / Vol. 75, No. 228 / Monday, November 29, 2010 / Notices Grantee of record: Premier Care and Learning Center, Shreveport, Louisiana. Intended recipient of the award: Louisiana State University, Health Sciences Center, Shreveport, Louisiana. Amount of the award: $268,377 to ensure ongoing clinical services to the target population. Authority: Section 2651 of the Public Health Service Act, 42 U.S.C. 300ff-51. Dated: November 19, 2010. Mary K. Wakefield, Administrator. [FR Doc. 2010–29865 Filed 11–26–10; 8:45 am] BILLING CODE 4165–15–P DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health CFDA Number: 93.918. Project period: July 1, 2010, to June 30, 2011. The period of support for this non-competitive one-time replacement award is from July 1, 2010, to June 30, 2011. Justification for the Exception to Competition Critical funding for HIV medical care and treatment services to clients in Shreveport, Louisiana, will be continued through a non-competitive replacement award to an existing grant award to the Louisiana State University, Health Sciences Center, Viral Disease Clinic. This is a non-competitive onetime replacement award because the previous grant recipient serving this population notified HRSA that it would not continue in the program after the fiscal year (FY) 2010 award was made. Louisiana State University, Health Sciences Center, Viral Disease Clinic is the best qualified grantee for this supplement, since it serves many of the former grantee’s patients and is the closest Part C Program to the former grantee. Further funding beyond June 30, 2011, for this service area will be competitively awarded during the Part C HIV Early Intervention Service competing application process for FY 2011. FOR FURTHER INFORMATION CONTACT: Kathleen Treat, by e-mail ktreat@hrsa.gov, or by phone, 301–443– 7602. Submission for OMB Review; Comment Request; Customer and Other Partners Satisfaction Surveys In compliance with the requirement of Section 3507(A)(1)(D) of the Paperwork Reduction Act of 1995 for the opportunity for pubic comment on the proposed data collection projects, the Clinical Center (CC) of the National Institutes of Health, (NIH) has submitted to the Office of Management and Budget (OMB) a request to review and approve the information collection listed below. This proposed information collection was previously published in the Federal Register on September 21, 2010, pages 57470–57472 and allowed 60 days for public comments. One comment regarding the use of government resources to conduct surveys was received during the 60-day comment period. The purpose of this notice is to provide an additional 30 days for public comment. 5 CFR 1320.5 Respondents to this request for information collection should not respond unless the request displays a currently valid OMB control number. Proposed Collection: Title: Generic Clearance for Satisfaction Surveys of Customer and Other Partners. Type of Information Collection Request: Extension (OMB Control Number: 0925– 0458). Need and Use of Information Collection: The information collected in these surveys will be used by Clinical Center personnel: (1) To evaluate the satisfaction of various Clinical Center SUMMARY: Number of respondents Customer customers and other partners with Clinical Center services; (2) to assist with the design of modifications of these services, based on customer input; (3) to develop new services, based on customer need; and (4) to evaluate the satisfaction of various Clinical Center customers and other partners with implemented service modifications. These surveys will almost certainly lead to quality improvement activities that will enhance and/or streamline the Clinical Center’s operations. The major mechanisms by which the Clinical Center will request customer input is through surveys and focus groups. The surveys will be tailored specifically to each class of customer and to that class of customer’s needs. Surveys will either be collected as written documents, as faxed documents, mailed electronically or collected by telephone from customers. Information gathered from these surveys of Clinical Center customers and other partners will be presented to, and used directly by, Clinical Center management to enhance the services and operations of our organization. Frequency of Response: The participants will respond yearly. Affected Public: Individuals and households, businesses and other for profit, small businesses and organizations. Types of Respondents: These surveys are designed to assess the satisfaction of the Clinical Center’s major internal and external customers with the services provided. These customers include, but are not limited to, the following groups of individuals: Clinical Center patients, family members of Clinical Center patients, visitors to the Clinical Center, NIH intramural collaborators, private physicians or organizations who refer patients to the Clinical Center, volunteers, vendors and collaborating commercial enterprises, small businesses, regulators, and other organizations. The annual reporting burden is as follows: Frequency of response Average time per response Annual hour burden FY 2010 mstockstill on DSKH9S0YB1PROD with NOTICES Clinical Center Patients ................................................................................. 5000 1 .5 2500 Family Members of Patients .......................................................................... Visitors to the Clinical Center ........................................................................ NIH Intramural Collaborators ......................................................................... Vendors and Collaborating Commercial Enterprises .................................... Professionals and Organizations Referring Patients ..................................... Regulators ...................................................................................................... Volunteers ...................................................................................................... 2000 1000 2000 2500 2000 30 275 1 1 1 1 1 1 1 .5 .17 .17 .33 .33 .33 .5 1000 170 340 833 833 10 138 Total ........................................................................................................ 14,805 ........................ .......................... 5,824 VerDate Mar<15>2010 17:57 Nov 26, 2010 Jkt 223001 PO 00000 Frm 00085 Fmt 4703 Sfmt 4703 E:\FR\FM\29NON1.SGM 29NON1 73112 Federal Register / Vol. 75, No. 228 / Monday, November 29, 2010 / Notices Number of respondents Customer Frequency of response Average time per response Annual hour burden FY 2011 Clinical Center Patients ................................................................................. Family Members of Patients .......................................................................... Visitors to the Clinical Center ........................................................................ NIH Intramural Collaborators ......................................................................... Vendors and Collaborating Commercial Enterprises .................................... Professionals and Organizations Referring Patients ..................................... Regulators ...................................................................................................... Volunteers ...................................................................................................... 5000 3000 1500 1500 1000 3000 30 275 1 1 1 1 1 1 1 1 .5 .5 .17 .25 .25 .33 .33 .33 2500 1500 255 375 250 1000 10 92 Total ........................................................................................................ 15,305 ........................ .......................... 5,982 Clinical Center Patients ................................................................................. Family Members of Patients .......................................................................... Visitors to the Clinical Center ........................................................................ NIH Intramural Collaborators ......................................................................... Vendors and Collaborating Commercial Enterprises .................................... Professionals and Organizations Referring Patients ..................................... Regulators ...................................................................................................... Volunteers ...................................................................................................... 5000 2000 1000 1000 2500 3000 25 300 1 1 1 1 1 1 1 1 .5 .5 .17 .17 .25 .33 .25 .25 2500 1000 170 170 625 1000 6 75 Total ........................................................................................................ 14,825 ........................ .......................... 5,546 mstockstill on DSKH9S0YB1PROD with NOTICES FY 2012 Estimated costs to the respondents consists of their time; time is estimated using a rate of $10.00 per hour for patients and the public; $30.00 for vendors, regulators, organizations and $55.00 for health care professionals. The estimated annual costs to respondents for each year for which the generic clearance is requested is $127,885 for 2010, $126,895 for 2011, and $120,730 for 2012. Estimated Capital Costs are $7,000. Estimated Operating and Maintenance costs are $75,000. Requests for Comments: Written comments and/or suggestions from the public and affected agencies are invited on one or more of the following points: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of the Clinical Center and the agency, including whether the information shall have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond, including the use of automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Direct Comments to OMB: Written comments and/or suggestions regarding the item(s) contained in this notice, especially regarding the estimated public burden and associated response VerDate Mar<15>2010 17:57 Nov 26, 2010 Jkt 223001 time, should be directed to the: Office of Management and Budget, Office of Regulatory Affairs, OIRA_submission@omb.eop.gov or by fax to 202–395–6974, Attention: Desk Officer for NIH. To request more information on the proposed project or to obtain a copy of the data collection plans and instruments, contact: Dr. David K. Henderson, Deputy Director for Clinical Care, National Institutes of Health Clinical Center, Building 10, Room 6–1480, 10 Center Drive, Bethesda, Maryland 20892, or call nontoll free: 301–496–3515, or e-mail your request or comments, including your address to: dkh@nih.gov. Comments Due Date: Comments regarding this information collection are best assured of having their full effect if received within 30 days of the date of this publication. Dated: November 22, 2010. David K. Henderson, Deputy Director for Clinical Care, CC, National Institutes of Health. [FR Doc. 2010–29953 Filed 11–26–10; 8:45 am] BILLING CODE 4140–01–P PO 00000 Frm 00086 Fmt 4703 Sfmt 4703 HEALTH AND HUMAN SERVICES National Institutes of Health National Institute of Environmental Health Sciences; Notification of Request for Emergency Clearance; GuLF Study: Gulf Long-term Follow-up Study for Oil Spill Clean-Up Workers and Volunteers In accordance with Section 3507(j) of the Paperwork Reduction Act of 1995, the National Institutes of Health (NIH) hereby publishes notification of request for Emergency Clearance for the information collection related to the GuLF Study: Gulf Long-term Follow-up Study for Oil Spill Clean-Up Workers and Volunteers. This information collection is essential to the mission of NIEHS (42 U.S.C. 285l), which is to conduct and support research, training, health information dissemination, and other programs with respect to factors in the environment that affect human health, directly or indirectly. Through this mission, the NIEHS has a mandate to study the environmental impact on individuals of natural and man-made catastrophes and the long term health effects of these incidents. The Deepwater Horizon disaster, with its release of approximately 5 million barrels (∼ 680,000 tons) of crude oil into the Gulf of Mexico, represents the largest oil spill in U.S. history. Given the magnitude of this spill and the scope of the potential exposures—over 100,000 persons have completed safety training in preparation for participation E:\FR\FM\29NON1.SGM 29NON1

Agencies

[Federal Register Volume 75, Number 228 (Monday, November 29, 2010)]
[Notices]
[Pages 73111-73112]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2010-29953]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; Comment Request; Customer and Other 
Partners Satisfaction Surveys

SUMMARY: In compliance with the requirement of Section 3507(A)(1)(D) of 
the Paperwork Reduction Act of 1995 for the opportunity for pubic 
comment on the proposed data collection projects, the Clinical Center 
(CC) of the National Institutes of Health, (NIH) has submitted to the 
Office of Management and Budget (OMB) a request to review and approve 
the information collection listed below. This proposed information 
collection was previously published in the Federal Register on 
September 21, 2010, pages 57470-57472 and allowed 60 days for public 
comments. One comment regarding the use of government resources to 
conduct surveys was received during the 60-day comment period. The 
purpose of this notice is to provide an additional 30 days for public 
comment.
    5 CFR 1320.5 Respondents to this request for information collection 
should not respond unless the request displays a currently valid OMB 
control number.
    Proposed Collection: Title: Generic Clearance for Satisfaction 
Surveys of Customer and Other Partners. Type of Information Collection 
Request: Extension (OMB Control Number: 0925-0458). Need and Use of 
Information Collection: The information collected in these surveys will 
be used by Clinical Center personnel: (1) To evaluate the satisfaction 
of various Clinical Center customers and other partners with Clinical 
Center services; (2) to assist with the design of modifications of 
these services, based on customer input; (3) to develop new services, 
based on customer need; and (4) to evaluate the satisfaction of various 
Clinical Center customers and other partners with implemented service 
modifications. These surveys will almost certainly lead to quality 
improvement activities that will enhance and/or streamline the Clinical 
Center's operations. The major mechanisms by which the Clinical Center 
will request customer input is through surveys and focus groups. The 
surveys will be tailored specifically to each class of customer and to 
that class of customer's needs. Surveys will either be collected as 
written documents, as faxed documents, mailed electronically or 
collected by telephone from customers. Information gathered from these 
surveys of Clinical Center customers and other partners will be 
presented to, and used directly by, Clinical Center management to 
enhance the services and operations of our organization. Frequency of 
Response: The participants will respond yearly. Affected Public: 
Individuals and households, businesses and other for profit, small 
businesses and organizations. Types of Respondents: These surveys are 
designed to assess the satisfaction of the Clinical Center's major 
internal and external customers with the services provided. These 
customers include, but are not limited to, the following groups of 
individuals: Clinical Center patients, family members of Clinical 
Center patients, visitors to the Clinical Center, NIH intramural 
collaborators, private physicians or organizations who refer patients 
to the Clinical Center, volunteers, vendors and collaborating 
commercial enterprises, small businesses, regulators, and other 
organizations. The annual reporting burden is as follows:

----------------------------------------------------------------------------------------------------------------
                                                     Number of     Frequency of    Average time     Annual hour
                    Customer                        respondents      response      per response       burden
----------------------------------------------------------------------------------------------------------------
                                                     FY 2010
----------------------------------------------------------------------------------------------------------------
Clinical Center Patients........................            5000               1             .5             2500
----------------------------------------------------------------------------------------------------------------
Family Members of Patients......................            2000               1             .5             1000
Visitors to the Clinical Center.................            1000               1             .17             170
NIH Intramural Collaborators....................            2000               1             .17             340
Vendors and Collaborating Commercial Enterprises            2500               1             .33             833
Professionals and Organizations Referring                   2000               1             .33             833
 Patients.......................................
Regulators......................................              30               1             .33              10
Volunteers......................................             275               1             .5              138
                                                 ---------------------------------------------------------------
    Total.......................................          14,805  ..............  ..............           5,824
----------------------------------------------------------------------------------------------------------------

[[Page 73112]]

 
                                                    FY 2011
----------------------------------------------------------------------------------------------------------------
Clinical Center Patients........................            5000               1             .5             2500
Family Members of Patients......................            3000               1             .5             1500
Visitors to the Clinical Center.................            1500               1             .17             255
NIH Intramural Collaborators....................            1500               1             .25             375
Vendors and Collaborating Commercial Enterprises            1000               1             .25             250
Professionals and Organizations Referring                   3000               1             .33            1000
 Patients.......................................
Regulators......................................              30               1             .33              10
Volunteers......................................             275               1             .33              92
                                                 ---------------------------------------------------------------
    Total.......................................          15,305  ..............  ..............           5,982
----------------------------------------------------------------------------------------------------------------
                                                    FY 2012
----------------------------------------------------------------------------------------------------------------
Clinical Center Patients........................            5000               1             .5             2500
Family Members of Patients......................            2000               1             .5             1000
Visitors to the Clinical Center.................            1000               1             .17             170
NIH Intramural Collaborators....................            1000               1             .17             170
Vendors and Collaborating Commercial Enterprises            2500               1             .25             625
Professionals and Organizations Referring                   3000               1             .33            1000
 Patients.......................................
Regulators......................................              25               1             .25               6
Volunteers......................................             300               1             .25              75
                                                 ---------------------------------------------------------------
    Total.......................................          14,825  ..............  ..............           5,546
----------------------------------------------------------------------------------------------------------------

    Estimated costs to the respondents consists of their time; time is 
estimated using a rate of $10.00 per hour for patients and the public; 
$30.00 for vendors, regulators, organizations and $55.00 for health 
care professionals. The estimated annual costs to respondents for each 
year for which the generic clearance is requested is $127,885 for 2010, 
$126,895 for 2011, and $120,730 for 2012. Estimated Capital Costs are 
$7,000. Estimated Operating and Maintenance costs are $75,000.
    Requests for Comments: Written comments and/or suggestions from the 
public and affected agencies are invited on one or more of the 
following points: (1) Whether the proposed collection of information is 
necessary for the proper performance of the functions of the Clinical 
Center and the agency, including whether the information shall have 
practical utility; (2) The accuracy of the agency's estimate of the 
burden of the proposed collection of information, including the 
validity of the methodology and assumptions used; (3) Ways to enhance 
the quality, utility, and clarity of the information to be collected; 
and (4) Ways to minimize the burden of the collection of information on 
those who are to respond, including the use of automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.
    Direct Comments to OMB: Written comments and/or suggestions 
regarding the item(s) contained in this notice, especially regarding 
the estimated public burden and associated response time, should be 
directed to the: Office of Management and Budget, Office of Regulatory 
Affairs, OIRA_submission@omb.eop.gov or by fax to 202-395-6974, 
Attention: Desk Officer for NIH. To request more information on the 
proposed project or to obtain a copy of the data collection plans and 
instruments, contact: Dr. David K. Henderson, Deputy Director for 
Clinical Care, National Institutes of Health Clinical Center, Building 
10, Room 6-1480, 10 Center Drive, Bethesda, Maryland 20892, or call 
non-toll free: 301-496-3515, or e-mail your request or comments, 
including your address to: dkh@nih.gov.
    Comments Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 30 days 
of the date of this publication.

    Dated: November 22, 2010.
David K. Henderson,
Deputy Director for Clinical Care, CC, National Institutes of Health.
[FR Doc. 2010-29953 Filed 11-26-10; 8:45 am]
BILLING CODE 4140-01-P
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