Agency Information Collection Activities: Proposed Collection; Comment Request, 69674-69677 [2010-28368]

Download as PDF 69674 Federal Register / Vol. 75, No. 219 / Monday, November 15, 2010 / Notices Secure Communication Network (Epi– X) OMB Control No. 0920–0636. During this revision, we are requesting the title be revised to read—Centers for Disease Control and Prevention (CDC) Secure Communications Network (Epi–X). This IC is also being revised to improve the effectiveness of CDC communications with its public health partners during public health incident responses. Improvements include the addition of new data collection instruments related to six specific public health incidents. The addition of these instruments and the associated increase in burden hours is required to ensure that CDC and other Federal agencies will have secure, timely, and accurate information from our public health partners. This information is required by CDC during a public health incident for decision making and for effective and efficient execution of CDC’s response activities. Public health partners include public health officials and agencies at the state and local level. From 2005–2009, CDC conducted incident specific, public health emergency response operations on average of four public health incidents a year with an average emergency response length of 48 days for each incident. The effectiveness and efficiency of CDC’s response to any public health incident depends on information at the agency’s disposal to characterize and monitor the incident, make timely decisions, and take appropriate actions to prevent or reduce the impact of the incident. Available information during many public health incident responses is often incomplete, is not easily validated by state and local health authorities, and is sometimes conflicting. This lack of reliable information often creates a high level of uncertainty with potential negative impacts on public health response operations. Secure communications with CDC’s state and local public health partners is essential to de-conflict information, validate incident status, and establish and maintain accurate situation awareness. Reliable, secure communications are essential for the agency to, make informed decisions, and to respond in the most appropriate manner possible in order to minimize the impact of an incident on the public health of the United States. Epi–X is CDC’s Web-based communication system for securely communicating during public health emergencies that have multijurisdictional impact and implications. Epi–X was specifically designed to provide public health decision-makers at the state and local levels a secure, reliable tool for communicating information about sensitive, unusual, or urgent public health incidents to neighboring jurisdictions as well as to CDC. The system was also designed to generate a request for epidemiologic assistance (Epi–Aid) from CDC using a secure, paperless environment. Epi–X designers have developed functionalities that permit targeting of critical outbreak information to specific public health authorities who can act quickly to prevent the spread of diseases and other emergencies in multijurisdictional settings, such as those that could occur during an influenza pandemic, infection of food and water resources, and natural disasters. CDC has recognized a need to expand the use of Epi–X to collect specific response related information during public health emergencies. Authorized Officials from state and local health departments impacted by the public health incident will be surveyed only by Epi–X. Respondents will be informed of this data collection first through an Epi– X Facilitator, who will work closely with Epi–X program staff to ensure that Epi–X incident specific IC is understood. The survey instruments will contain specific questions relevant to the current and ongoing public health incident and response activities. The Web-based tool for data collection under Epi–X already is established for the current IC and has been in use since 2003. CDC will adapt it as needed to accommodate the data collection instruments. Respondents will receive the survey instrument as an official CDC e-mail, which is clearly labeled, ‘‘Epi–X Emergency Public Health Incident Information Request.’’ The e-mail message will be accompanied by a link to an Epi–X Forum discussion web page. Respondents can provide their answers to the survey questions by posting information within the discussion. There are no costs to respondents except their time. The total estimated annual burden hours are 24,400. ESTIMATED ANNUALIZED BURDEN HOURS Type of respondent No. of respondents State epidemiologists ................................................................................................................... City and county health officials .................................................................................................... Dated: November 4, 2010. Carol Walker, Acting Reports Clearance Officer, Centers for Disease Control and Prevention. [FR Doc. 2010–28577 Filed 11–12–10; 8:45 am] srobinson on DSKHWCL6B1PROD with NOTICES BILLING CODE 4163–18–P DEPARTMENT OF HEALTH AND HUMAN SERVICES Agency for Healthcare Research and Quality Agency Information Collection Activities: Proposed Collection; Comment Request Agency for Healthcare Research and Quality, HHS. ACTION: Notice. AGENCY: This notice announces the intention of the Agency for Healthcare Research and Quality (AHRQ) to request SUMMARY: VerDate Mar<15>2010 18:04 Nov 12, 2010 Jkt 223001 PO 00000 Frm 00056 Fmt 4703 Sfmt 4703 50 1600 No. of responses per respondent Average burden per response (in hours) 104 12 1 1 that the Office of Management and Budget (OMB) approve the proposed information collection project: ‘‘Development of the Guide to Patient and Family Engagement in Health Care Quality and Safety in the Hospital Setting.’’ In accordance with the Paperwork Reduction Act, 44 U.S.C. 3501–3520, AHRQ invites the public to comment on this proposed information collection. Comments on this notice must be received by January 14, 2011. DATES: Written comments should be submitted to: Doris Lefkowitz, ADDRESSES: E:\FR\FM\15NON1.SGM 15NON1 Federal Register / Vol. 75, No. 219 / Monday, November 15, 2010 / Notices Reports Clearance Officer, AHRQ, by email at doris.lefkowitz@AHRQ.hhs.gov. Copies of the proposed collection plans, data collection instruments, and specific details on the estimated burden can be obtained from the AHRQ Reports Clearance Officer. FOR FURTHER INFORMATION CONTACT: Doris Lefkowitz, AHRQ Reports Clearance Officer, (301) 427–1477, or by e-mail at doris.lefkowitz@AHRQ.hhs.gov. SUPPLEMENTARY INFORMATION: Proposed Project srobinson on DSKHWCL6B1PROD with NOTICES Development of the Guide to Patient and Family Engagement in Health Care Quality and Safety in the Hospital Setting Improving the quality and safety of health care in the United States is one of the most significant challenges facing the American health care system. Too many Americans continue to receive health care that is not grounded in a reliable evidence base of what is proven appropriate, safe, and effective. Extensive studies conducted during recent decades demonstrate that the U.S. health care system provides continuing unwarranted variation and costly, inefficient, and simply unsafe care. Involving patients and families in improving quality and safety in hospitals has the potential to improve health care experiences, delivery, and outcomes. AHRQ has been at the forefront of supporting increased involvement for patients, families, and the public in all aspects of health care. This project will develop a program to help patients, families, and health professionals in the hospital support one another to improve quality and safety. To accomplish these goals, patients and families must be able to express what they want from their hospital care and how they want to be involved and then effectively communicate this information with health professionals. Conversely, health professionals must be able to understand what patients want to do and what is appropriate for them to do and feel that they have the system supports and tools to facilitate these actions. To address this issue and help fulfill AHRQ’s mission of health care quality improvement, AHRQ will develop a set of interventions and materials, entitled the Guide to Patient and Family Engagement in Health Care Quality and Safety in the Hospital Setting (‘‘the Guide’’), for use by patients, their family members, health care professionals, and hospital leaders to foster patient and VerDate Mar<15>2010 18:04 Nov 12, 2010 Jkt 223001 family engagement around the issues of hospital safety and quality. The goals of this project are to: (1) Identify the barriers and facilitators to implementing the Guide, including how barriers were overcome; (2) Assess staff satisfaction with the Guide and change in staff behavior before and after implementation of the Guide including organizational culture with respect to patient- and family engagement and patient- and familycentered care; (3) Assess patient satisfaction with the Guide and change in patient experience of care before and after implementation of the Guide including patient/family involvement in their own health care and patient/family involvement in quality improvement and patient safety activities; and (4) Refine the Guide as necessary to improve implementation and effectiveness. The Guide will be tested in three hospitals which will vary in terms of size, location, teaching status, and ownership. This study is being conducted by AHRQ through its contractor, the American Institutes for Research (AIR), pursuant to AHRQ’s statutory authority to promote health care quality improvement by conducting and supporting research that develops and presents scientific evidence regarding all aspects of health care, including the development and assessment of methods for enhancing patient participation in their own care and for facilitating shared patient-physician decision-making. 42 U.S.C. 299(b)(1)(A). Method of Collection To achieve the goals of this project the following data collections will be implemented: (1) Semi-structured interviews will be conducted in-person with hospital staff and hospital leaders from each of the participating health care facilities. Both pre- and postimplementation interviews will be conducted and separate interview guides will be used for staff and leaders. Pre-implementation, the interviews will focus on current knowledge, attitudes and beliefs around patient and family engagement and on the current organizational culture and climate surrounding patient and family engagement. Post-implementation, interviews will be conducted to understand the hospital’s experiences implementing the Guide interventions, including how easy or difficult the Guide was to implement; the perceived effects of the Guide implementation; and the sustainability of the Guide interventions. PO 00000 Frm 00057 Fmt 4703 Sfmt 4703 69675 (2) Collection of documentation from each participating facility. The purpose of this collection of documentation is to gather documentation of the implementation of the Guide and to document policies and procedures related to patient and family engagement through a review of records and other materials. To the extent that it is available, the following types of documentation will be collected: Æ Background on organizational structure and vision. Æ Policies and procedures related to Component 1 and Component 2 strategies of the Guide. Æ Tools used to foster communication between patients, family members and health care team. Æ Policies and procedures related to patient and family engagement, patientand family-centered care, quality and safety. This task will consist of forwarding emails and or photocopying and sending documents to the project team both pre- and post-implementation. (3) Bi-weekly semi-structured interviews will be conducted by telephone with the implementation coordinators from each participating facility. At each hospital site, an implementation coordinator will be responsible for overseeing implementation activities and serving as a primary point-of-contact. Interviews with these individuals will provide a complete understanding of the Guide implementation and the ability to track the implementation in real time. These interviews will occur bi-weekly for 9 months. (4) Observation of Guide implementation around different activities targeted in the Guide components. The purpose of these observations is to directly assess how the Guide is being implemented and to determine which follow up questions from the semi-structured interview protocol should be prioritized or removed during the in-person semistructured interviews. As such, observations will occur postimplementation only. Observations will be conducted by the project staff so this data collection does not impose a burden on the participating hospitals; therefore it is not included in Exhibit 1. (5) Focus groups with patients and family members at each of the participating sites. The purpose of these groups is to elicit information about patients’ and families’ experiences of care at the hospital along with their reactions to tools in the Guide and their implementation. Three focus groups of up to 8 individuals will be conducted at each hospital post implementation. One E:\FR\FM\15NON1.SGM 15NON1 69676 Federal Register / Vol. 75, No. 219 / Monday, November 15, 2010 / Notices focus group will be conducted with patients only, one with family members only and one with patients and family members together. (6) Staff Survey with hospital staff. The purpose of the pre- and postimplementation Staff Survey is to assess changes in organizational culture related to patient safety and engagement, and to assess significant changes in staff knowledge, attitudes, and behaviors. Items from the Medical College of Georgia (MCG) Patient- and Family-Centered Care Culture Survey will be used in this data collection activity. The survey items will be supplemented with questions from AHRQ’s Hospital Survey on Patient Safety Culture (HSOPS) and from the Army Medical Department Climate Survey. At each of the three hospital sites, it is estimated that survey responses will be collected from at least 50 health professionals. The same questionnaire will be used at pre- and post-implementation. (7) Patient Survey. The patient survey which will be administered preimplementation and again at postimplementation will be built around the CAHPS® Hospital Survey (HCAHPS) domains that assess aspects of patientphysician interaction around the hospital stay, including Communication with Nurses, Communication with Doctors, Communication about Medicines, Responsiveness of Hospital Staff, and Discharge Information. These scales directly assess the aspects of the hospital stay and encounters that we are hoping the Guide will affect. Additional questions to address any aspects of care covered by the Guide that are not adequately addressed by the HCAHPS composites will also be included in this survey. Additionally, measures from the Patient Activation Measures (PAM) Survey will also be included. The same questionnaire will be used pre- and post-implementation. Estimated Annual Respondent Burden Exhibit 1 shows the estimated burden hours for the respondents’ time to participate in this project. Semistructured interviews will be conducted with about 4 hospital staff members both pre- and post-implementation and requires one hour to complete. Semistructured interviews will also be conducted with 2 hospital leaders, preand post-implementation, and will take one hour to complete. Collection of documentation will occur twice at each hospital and requires 4 hours to complete. Bi-weekly semi-structured interviews will be conducted with the implementation coordinator at each hospital. A total of 18 interviews per hospital over a 9 month period will occur with each interview taking about 30 minutes. Focus groups will take place separately with patients, their families, and both patients and their families and will last for about an hour and a half. The staff survey will be completed by approximately SO hospital staff members from each hospital, pre- and post-implementation, and requires 15 minutes to complete. The patient survey will be conducted twice, pre- and post-implementation, by about 884 patients across all 3 participating hospitals and will take 30 minutes to complete. The total annualized burden hours are estimated to be 1,190 hours. Exhibit 2 shows the estimated annualized cost burden associated with the respondents’ time to participate in this project. The total cost burden is estimated to be $27,316. EXHIBIT 1—ESTIMATED ANNUALIZED BURDEN HOURS Number of respondents Number of responses per respondent Hours per response Semi-structured leader interviews—pre-implementation ................................. Semi-structured leader interviews—post-implementation ............................... Semi-structured staff interviews—pre-implementation .................................... Semi-structured staff interviews—pre-implementation .................................... Collection of documentation ............................................................................ Bi-weekly semi-structured interviews ............................................................... Focus group with patients ............................................................................... Focus group with patients’ family .................................................................... Focus group with patients & family ................................................................. Staff survey ...................................................................................................... Patient survey .................................................................................................. 3 3 3 3 3 3 24 24 24 3 884 4 4 8 8 2 18 1 1 1 100 2 1 1 1 1 4 30/60 90/60 90/60 90/60 15/60 30/60 12 12 24 24 24 27 36 36 36 75 884 Total .......................................................................................................... 977 na na 1,190 Data collection activity Total burden hours EXHIBIT 2—ESTIMATED ANNUALIZED COST BURDEN Number of respondents srobinson on DSKHWCL6B1PROD with NOTICES Form name Semi-structured leader interviews—pre-implementation ................................. Semi-structured leader interviews—post-implementation ............................... Semi-structured staff interviews—pre-implementation .................................... Semi-structured staff interviews—post-implementation ................................... Collection of documentation ............................................................................ Bi-weekly semi-structured interviews ............................................................... Focus group with patients ............................................................................... Focus group with patients’ family .................................................................... Focus group with patients & family ................................................................. Staff survey ...................................................................................................... Patient survey—pre-implementation ................................................................ VerDate Mar<15>2010 18:04 Nov 12, 2010 Jkt 223001 PO 00000 Frm 00058 Fmt 4703 Sfmt 4703 Total burden hours 3 3 3 3 3 3 24 24 24 3 884 E:\FR\FM\15NON1.SGM 12 12 24 24 24 27 36 36 36 75 884 15NON1 Average hourly wage rate* $43.74 43.74 33.51 33.51 21.16 33.51 20.90 20.90 20.90 33.51 20.90 Total cost burden $525 525 804 804 508 905 752 752 752 2,513 18,476 69677 Federal Register / Vol. 75, No. 219 / Monday, November 15, 2010 / Notices EXHIBIT 2—ESTIMATED ANNUALIZED COST BURDEN—Continued Number of respondents Form name Total .......................................................................................................... Total burden hours 977 Average hourly wage rate* 1,190 n/a Total cost burden 27,316 * Based upon the mean of the wages for 11–9111 Medical & Health Services Manager ($43.74), 29–000 Healthcare Practitioner and Technical Occupations ($33.51), 43–6011 Executive Secretaries and Administrative Assistants ($21.16) and 00–0000 All Occupations ($20.90), May 2009 National Occupational Employment and Wage Estimates. United States, ‘‘U.S. Department of Labor, Bureau of Labor Statistics.’’ https:// www.bls.gov/oes/current/oes_nat.htm#b29–0000. Estimated Annual Costs to the Federal Government Exhibit 3 below breaks down the costs related to this study. Since this study will span two years, the costs have been annualized over a two year period. The total annualized cost is estimated to be $536,396.50. EXHIBIT 3—ESTIMATED TOTAL AND ANNUALIZED COST Cost component Total cost Guide Development ............................................................................................................................................... Data Collection Activities ....................................................................................................................................... Data Processing and Analysis ............................................................................................................................... Project Management .............................................................................................................................................. Overhead ............................................................................................................................................................... $526,214 310,006 110,620 20,270 105,683 Total ................................................................................................................................................................ 1,072,793 srobinson on DSKHWCL6B1PROD with NOTICES Request for Comments In accordance with the above-cited Paperwork Reduction Act legislation, comments on AHRQ’s information collection are requested with regard to any of the following: (a) Whether the proposed collection of information is necessary for the proper performance of AHRQ healthcare research and healthcare information dissemination functions, including whether the information will have practical utility; (b) the accuracy of AHRQ’s estimate of burden (including hours and costs) of the proposed collection(s) of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information upon the respondents, including the use of automated collection techniques or other forms of information technology. Comments submitted in response to this notice will be summarized and included in the Agency’s subsequent request for OMB approval of the proposed information collection. All comments will become a matter of public record. Dated: November 1, 2010. Carolyn M. Clancy, Director. [FR Doc. 2010–28368 Filed 11–12–10; 8:45 am] BILLING CODE 4160–90–M VerDate Mar<15>2010 18:04 Nov 12, 2010 Jkt 223001 DEPARTMENT OF HEALTH AND HUMAN SERVICES Agency for Healthcare Research and Quality Agency Information Collection Activities: Proposed Collection; Comment Request Agency for Healthcare Research and Quality, HHS. ACTION: Notice. AGENCY: This notice announces the intention of the Agency for Healthcare Research and Quality (AHRQ) to request that the Office of Management and Budget (OMB) approve the proposed information collection project: ‘‘Standardizing Antibiotic Use in Longterm Care Settings.’’ In accordance with the Paperwork Reduction Act, 44 U.S.C. 3501–3520, AHRQ invites the public to comment on this proposed information collection. DATES: Comments on this notice must be received by January 14, 2011. ADDRESSES: Written comments should be submitted to: Doris Lefkowitz, Reports Clearance Officer, AHRQ, by email at doris.lefkowitz@AHRQ. hhs.gov. Copies of the proposed collection plans, data collection instruments, and specific details on the estimated burden can be obtained from the AHRQ Reports Clearance Officer. FOR FURTHER INFORMATION CONTACT: Doris Lefkowitz, AHRQ Reports SUMMARY: PO 00000 Frm 00059 Fmt 4703 Sfmt 4703 Annualized cost $263,107 155,003 55,310 10,135 52,842 536,396.50 Clearance Officer, (301) 427–1477, or by e-mail at doris.lefkowitz@AHRQ.hhs.gov. SUPPLEMENTARY INFORMATION: Proposed Project Standardizing Antibiotic Use in Longterm Care Settings This project seeks to contribute to AHRQ’s mission by optimizing antibiotic prescribing practices in nursing homes. Nursing homes serve as one of our most fertile breeding grounds for antibiotic-resistant strains of bacteria. Nursing home residents, with their combination of the effects of normal aging and multiple chronic diseases, have relatively high rates of infection. With high rates of respiratory, urinary, skin, and other infection comes a very high rate of antibiotic use that gives rise to Methicillin-resistant Staphylococcus aureus (MRSA), Vancomycin-resistant Enterococci (VRE), fluoroquinolone-resistant strains of a variety of bacteria, and multi-drug resistant organisms (MDROs). Inappropriate antibiotic prescribing practices by primary care clinicians caring for residents in long-term care (LTC) communities is becoming a major public health concern. Antibiotics are among the most commonly prescribed pharmaceuticals in LTC settings, yet reports indicate that a high proportion of antibiotic prescriptions are inappropriate. In an effort to reduce antibiotic overprescribing, Loeb and colleagues E:\FR\FM\15NON1.SGM 15NON1

Agencies

[Federal Register Volume 75, Number 219 (Monday, November 15, 2010)]
[Notices]
[Pages 69674-69677]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2010-28368]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

Agency for Healthcare Research and Quality


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: Agency for Healthcare Research and Quality, HHS.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: This notice announces the intention of the Agency for 
Healthcare Research and Quality (AHRQ) to request that the Office of 
Management and Budget (OMB) approve the proposed information collection 
project: ``Development of the Guide to Patient and Family Engagement in 
Health Care Quality and Safety in the Hospital Setting.'' In accordance 
with the Paperwork Reduction Act, 44 U.S.C. 3501-3520, AHRQ invites the 
public to comment on this proposed information collection.

DATES: Comments on this notice must be received by January 14, 2011.

ADDRESSES: Written comments should be submitted to: Doris Lefkowitz,

[[Page 69675]]

Reports Clearance Officer, AHRQ, by e-mail at 
doris.lefkowitz@AHRQ.hhs.gov.
    Copies of the proposed collection plans, data collection 
instruments, and specific details on the estimated burden can be 
obtained from the AHRQ Reports Clearance Officer.

FOR FURTHER INFORMATION CONTACT: Doris Lefkowitz, AHRQ Reports 
Clearance Officer, (301) 427-1477, or by e-mail at 
doris.lefkowitz@AHRQ.hhs.gov.

SUPPLEMENTARY INFORMATION: 

Proposed Project

Development of the Guide to Patient and Family Engagement in Health 
Care Quality and Safety in the Hospital Setting

    Improving the quality and safety of health care in the United 
States is one of the most significant challenges facing the American 
health care system. Too many Americans continue to receive health care 
that is not grounded in a reliable evidence base of what is proven 
appropriate, safe, and effective. Extensive studies conducted during 
recent decades demonstrate that the U.S. health care system provides 
continuing unwarranted variation and costly, inefficient, and simply 
unsafe care. Involving patients and families in improving quality and 
safety in hospitals has the potential to improve health care 
experiences, delivery, and outcomes. AHRQ has been at the forefront of 
supporting increased involvement for patients, families, and the public 
in all aspects of health care.
    This project will develop a program to help patients, families, and 
health professionals in the hospital support one another to improve 
quality and safety. To accomplish these goals, patients and families 
must be able to express what they want from their hospital care and how 
they want to be involved and then effectively communicate this 
information with health professionals. Conversely, health professionals 
must be able to understand what patients want to do and what is 
appropriate for them to do and feel that they have the system supports 
and tools to facilitate these actions.
    To address this issue and help fulfill AHRQ's mission of health 
care quality improvement, AHRQ will develop a set of interventions and 
materials, entitled the Guide to Patient and Family Engagement in 
Health Care Quality and Safety in the Hospital Setting (``the Guide''), 
for use by patients, their family members, health care professionals, 
and hospital leaders to foster patient and family engagement around the 
issues of hospital safety and quality.
    The goals of this project are to:
    (1) Identify the barriers and facilitators to implementing the 
Guide, including how barriers were overcome;
    (2) Assess staff satisfaction with the Guide and change in staff 
behavior before and after implementation of the Guide including 
organizational culture with respect to patient- and family engagement 
and patient- and family-centered care;
    (3) Assess patient satisfaction with the Guide and change in 
patient experience of care before and after implementation of the Guide 
including patient/family involvement in their own health care and 
patient/family involvement in quality improvement and patient safety 
activities; and
    (4) Refine the Guide as necessary to improve implementation and 
effectiveness.
    The Guide will be tested in three hospitals which will vary in 
terms of size, location, teaching status, and ownership.
    This study is being conducted by AHRQ through its contractor, the 
American Institutes for Research (AIR), pursuant to AHRQ's statutory 
authority to promote health care quality improvement by conducting and 
supporting research that develops and presents scientific evidence 
regarding all aspects of health care, including the development and 
assessment of methods for enhancing patient participation in their own 
care and for facilitating shared patient-physician decision-making. 42 
U.S.C. 299(b)(1)(A).

Method of Collection

    To achieve the goals of this project the following data collections 
will be implemented:
    (1) Semi-structured interviews will be conducted in-person with 
hospital staff and hospital leaders from each of the participating 
health care facilities. Both pre- and postimplementation interviews 
will be conducted and separate interview guides will be used for staff 
and leaders. Pre-implementation, the interviews will focus on current 
knowledge, attitudes and beliefs around patient and family engagement 
and on the current organizational culture and climate surrounding 
patient and family engagement. Post-implementation, interviews will be 
conducted to understand the hospital's experiences implementing the 
Guide interventions, including how easy or difficult the Guide was to 
implement; the perceived effects of the Guide implementation; and the 
sustainability of the Guide interventions.
    (2) Collection of documentation from each participating facility. 
The purpose of this collection of documentation is to gather 
documentation of the implementation of the Guide and to document 
policies and procedures related to patient and family engagement 
through a review of records and other materials. To the extent that it 
is available, the following types of documentation will be collected:
    [cir] Background on organizational structure and vision.
    [cir] Policies and procedures related to Component 1 and Component 
2 strategies of the Guide.
    [cir] Tools used to foster communication between patients, family 
members and health care team.
    [cir] Policies and procedures related to patient and family 
engagement, patient- and family-centered care, quality and safety.
    This task will consist of forwarding emails and or photocopying and 
sending documents to the project team both pre- and post-
implementation.
    (3) Bi-weekly semi-structured interviews will be conducted by 
telephone with the implementation coordinators from each participating 
facility. At each hospital site, an implementation coordinator will be 
responsible for overseeing implementation activities and serving as a 
primary point-of-contact. Interviews with these individuals will 
provide a complete understanding of the Guide implementation and the 
ability to track the implementation in real time. These interviews will 
occur bi-weekly for 9 months.
    (4) Observation of Guide implementation around different activities 
targeted in the Guide components. The purpose of these observations is 
to directly assess how the Guide is being implemented and to determine 
which follow up questions from the semi-structured interview protocol 
should be prioritized or removed during the in-person semi-structured 
interviews. As such, observations will occur post-implementation only. 
Observations will be conducted by the project staff so this data 
collection does not impose a burden on the participating hospitals; 
therefore it is not included in Exhibit 1.
    (5) Focus groups with patients and family members at each of the 
participating sites. The purpose of these groups is to elicit 
information about patients' and families' experiences of care at the 
hospital along with their reactions to tools in the Guide and their 
implementation. Three focus groups of up to 8 individuals will be 
conducted at each hospital post implementation. One

[[Page 69676]]

focus group will be conducted with patients only, one with family 
members only and one with patients and family members together.
    (6) Staff Survey with hospital staff. The purpose of the pre- and 
post-implementation Staff Survey is to assess changes in organizational 
culture related to patient safety and engagement, and to assess 
significant changes in staff knowledge, attitudes, and behaviors. Items 
from the Medical College of Georgia (MCG) Patient- and Family-Centered 
Care Culture Survey will be used in this data collection activity. The 
survey items will be supplemented with questions from AHRQ's Hospital 
Survey on Patient Safety Culture (HSOPS) and from the Army Medical 
Department Climate Survey. At each of the three hospital sites, it is 
estimated that survey responses will be collected from at least 50 
health professionals. The same questionnaire will be used at pre- and 
post-implementation.
    (7) Patient Survey. The patient survey which will be administered 
pre-implementation and again at post-implementation will be built 
around the CAHPS[reg] Hospital Survey (HCAHPS) domains that assess 
aspects of patient-physician interaction around the hospital stay, 
including Communication with Nurses, Communication with Doctors, 
Communication about Medicines, Responsiveness of Hospital Staff, and 
Discharge Information. These scales directly assess the aspects of the 
hospital stay and encounters that we are hoping the Guide will affect. 
Additional questions to address any aspects of care covered by the 
Guide that are not adequately addressed by the HCAHPS composites will 
also be included in this survey. Additionally, measures from the 
Patient Activation Measures (PAM) Survey will also be included. The 
same questionnaire will be used pre- and post-implementation.

Estimated Annual Respondent Burden

    Exhibit 1 shows the estimated burden hours for the respondents' 
time to participate in this project. Semi-structured interviews will be 
conducted with about 4 hospital staff members both pre- and post-
implementation and requires one hour to complete. Semi-structured 
interviews will also be conducted with 2 hospital leaders, pre- and 
post-implementation, and will take one hour to complete. Collection of 
documentation will occur twice at each hospital and requires 4 hours to 
complete. Bi-weekly semi-structured interviews will be conducted with 
the implementation coordinator at each hospital. A total of 18 
interviews per hospital over a 9 month period will occur with each 
interview taking about 30 minutes. Focus groups will take place 
separately with patients, their families, and both patients and their 
families and will last for about an hour and a half. The staff survey 
will be completed by approximately SO hospital staff members from each 
hospital, pre- and post-implementation, and requires 15 minutes to 
complete. The patient survey will be conducted twice, pre- and post-
implementation, by about 884 patients across all 3 participating 
hospitals and will take 30 minutes to complete. The total annualized 
burden hours are estimated to be 1,190 hours.
    Exhibit 2 shows the estimated annualized cost burden associated 
with the respondents' time to participate in this project. The total 
cost burden is estimated to be $27,316.

                                  Exhibit 1--Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                     Number of
            Data collection activity                 Number of     responses per     Hours per     Total burden
                                                    respondents     respondent       response          hours
----------------------------------------------------------------------------------------------------------------
Semi-structured leader interviews--pre-                        3               4               1              12
 implementation.................................
Semi-structured leader interviews--post-                       3               4               1              12
 implementation.................................
Semi-structured staff interviews--pre-                         3               8               1              24
 implementation.................................
Semi-structured staff interviews--pre-                         3               8               1              24
 implementation.................................
Collection of documentation.....................               3               2               4              24
Bi-weekly semi-structured interviews............               3              18           30/60              27
Focus group with patients.......................              24               1           90/60              36
Focus group with patients' family...............              24               1           90/60              36
Focus group with patients & family..............              24               1           90/60              36
Staff survey....................................               3             100           15/60              75
Patient survey..................................             884               2           30/60             884
                                                 ---------------------------------------------------------------
    Total.......................................             977              na              na           1,190
----------------------------------------------------------------------------------------------------------------


                                   Exhibit 2--Estimated Annualized Cost Burden
----------------------------------------------------------------------------------------------------------------
                                                     Number of     Total burden   Average hourly    Total cost
                    Form name                       respondents        hours        wage rate*        burden
----------------------------------------------------------------------------------------------------------------
Semi-structured leader interviews--pre-                        3              12          $43.74            $525
 implementation.................................
Semi-structured leader interviews--post-                       3              12           43.74             525
 implementation.................................
Semi-structured staff interviews--pre-                         3              24           33.51             804
 implementation.................................
Semi-structured staff interviews--post-                        3              24           33.51             804
 implementation.................................
Collection of documentation.....................               3              24           21.16             508
Bi-weekly semi-structured interviews............               3              27           33.51             905
Focus group with patients.......................              24              36           20.90             752
Focus group with patients' family...............              24              36           20.90             752
Focus group with patients & family..............              24              36           20.90             752
Staff survey....................................               3              75           33.51           2,513
Patient survey--pre-implementation..............             884             884           20.90          18,476

[[Page 69677]]

 
    Total.......................................             977           1,190             n/a         27,316
----------------------------------------------------------------------------------------------------------------
* Based upon the mean of the wages for 11-9111 Medical & Health Services Manager ($43.74), 29-000 Healthcare
  Practitioner and Technical Occupations ($33.51), 43-6011 Executive Secretaries and Administrative Assistants
  ($21.16) and 00-0000 All Occupations ($20.90), May 2009 National Occupational Employment and Wage Estimates.
  United States, ``U.S. Department of Labor, Bureau of Labor Statistics.'' https://www.bls.gov/oes/current/oes_nat.htm#b29-0000.

Estimated Annual Costs to the Federal Government

    Exhibit 3 below breaks down the costs related to this study. Since 
this study will span two years, the costs have been annualized over a 
two year period. The total annualized cost is estimated to be 
$536,396.50.

             Exhibit 3--Estimated Total and Annualized Cost
------------------------------------------------------------------------
                                                            Annualized
             Cost component                 Total cost         cost
------------------------------------------------------------------------
Guide Development.......................        $526,214     $263,107
Data Collection Activities..............         310,006      155,003
Data Processing and Analysis............         110,620       55,310
Project Management......................          20,270       10,135
Overhead................................         105,683       52,842
                                         -------------------------------
    Total...............................       1,072,793      536,396.50
------------------------------------------------------------------------

Request for Comments

    In accordance with the above-cited Paperwork Reduction Act 
legislation, comments on AHRQ's information collection are requested 
with regard to any of the following: (a) Whether the proposed 
collection of information is necessary for the proper performance of 
AHRQ healthcare research and healthcare information dissemination 
functions, including whether the information will have practical 
utility; (b) the accuracy of AHRQ's estimate of burden (including hours 
and costs) of the proposed collection(s) of information; (c) ways to 
enhance the quality, utility, and clarity of the information to be 
collected; and (d) ways to minimize the burden of the collection of 
information upon the respondents, including the use of automated 
collection techniques or other forms of information technology.
    Comments submitted in response to this notice will be summarized 
and included in the Agency's subsequent request for OMB approval of the 
proposed information collection. All comments will become a matter of 
public record.

    Dated: November 1, 2010.
Carolyn M. Clancy,
Director.
[FR Doc. 2010-28368 Filed 11-12-10; 8:45 am]
BILLING CODE 4160-90-M
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.