Submission for Review: Customer Satisfaction Surveys, OMB Control No. 3206-0236, 65040-65041 [2010-26541]
Download as PDF
<![CDATA[
jlentini on DSKJ8SOYB1PROD with NOTICES
65040
Federal Register / Vol. 75, No. 203 / Thursday, October 21, 2010 / Notices
Reduction Act of 1995, (Pub. L. 104–13,
44 U.S.C. chapter 35) as amended by the
Clinger-Cohen Act (Pub. L. 104–106),
OPM is soliciting comments for this
collection. The information collection
was previously published in the Federal
Register on June 21, 2010 at 75 FR
35092 allowing for a 60-day public
comment period. No comments were
received for this information collection.
The purpose of this notice is to allow an
additional 30 days for public comments.
The Office of Management and Budget
is particularly interested in comments
that:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
DATES: Comments are encouraged and
will be accepted until December 20,
2010. This process is conducted in
accordance with 5 CFR 1320.1.
ADDRESSES: Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Information and Regulatory
Affairs, Office of Management and
Budget, 725 17th Street, NW.,
Washington, DC 20503, Attention: Desk
Officer for the Office of Personnel
Management or sent via electronic mail
to oira_submission@omb.eop.gov or
faxed to (202) 395–6974.
FOR FURTHER INFORMATION CONTACT: A
copy of this ICR, with applicable
supporting documentation, may be
obtained by contacting the Office of
Information and Regulatory Affairs,
Office of Management and Budget, 725
17th Street, NW., Washington, DC
20503, Attention: Desk Officer for the
Office of Personnel Management or sent
via electronic mail to
oira_submission@omb.eop.gov or faxed
to (202) 395–6974.
SUPPLEMENTARY INFORMATION: The Office
of Personnel Management (OPM) leads
Federal agencies in shaping human
VerDate Mar<15>2010
17:24 Oct 20, 2010
Jkt 223001
resources management systems to
effectively recruit, develop, manage and
retain a high quality and diverse
workforce. Performance measurement
surveys are valuable tools to gather
information from our customers so we
can design and implement new ways to
improve our performance to meet their
needs. This collection request includes
surveys that we currently use or plan to
use during the next three years to
measure our performance in providing
services to meet our customer needs.
The survey instruments include direct
mail, telephone contact, focus groups
and web exit surveys. Our customers
include the general public, Federal
benefit recipients, Federal agencies and
Federal employees. We estimate 210,900
performance measurement surveys will
be completed in the next 3 years. The
time estimate varies from 15 minutes to
20 minutes to complete. The estimated
burden is 70,275 hours.
U.S. Office of Personnel Management.
John Berry,
Director.
[FR Doc. 2010–26540 Filed 10–20–10; 8:45 am]
BILLING CODE 6325–47–P
OFFICE OF PERSONNEL
MANAGEMENT
Submission for Review: Customer
Satisfaction Surveys, OMB Control No.
3206–0236
U.S. Office of Personnel
Management.
ACTION: 30-Day Notice and request for
comments.
AGENCY:
The Office of Personnel
Management (OPM) offers the general
public and other Federal agencies the
opportunity to comment on a revised
information collection request (ICR)
3206–0236, Customer Satisfaction
Surveys. As required by the Paperwork
Reduction Act of 1995 (Pub. L. 104–13,
44 U.S.C. chapter 35), as amended by
the Clinger-Cohen Act (Pub. L. 104–
106), OPM is soliciting comments for
this collection. The information
collection was previously published in
the Federal Register on June 21, 2010 at
75 FR 35093 allowing for a 60-day
public comment period. One comment
was received for this information
collection. The purpose of this notice is
to allow an additional 30 days for public
comments. The Office of Management
and Budget is particularly interested in
comments that:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
SUMMARY:
PO 00000
Frm 00057
Fmt 4703
Sfmt 4703
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
DATES: Comments are encouraged and
will be accepted until November 22,
2010. This process is conducted in
accordance with 5 CFR 1320.1.
ADDRESSES: Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Information and Regulatory
Affairs, Office of Management Budget,
725 17th Street, NW., Washington, DC
20503, Attention: Desk Officer for the
Office of Personnel Management or sent
via electronic mail to
oira_submission@omb.eop.gov or faxed
to (202) 395–6974.
FOR FURTHER INFORMATION CONTACT: A
copy of this ICR, with applicable
supporting documentation, may be
obtained by contacting the Office of
Information and Regulatory Affairs,
Office of Management Budget, 725 17th
Street, NW., Washington, DC 20503,
Attention: Desk Officer for the Office of
Personnel Management or sent via
electronic mail to
oira_submission@omb.eop.gov or faxed
to (202) 395–6974.
SUPPLEMENTARY INFORMATION: The Office
of Personnel Management (OPM) leads
Federal agencies in shaping human
resources management systems to
effectively recruit, develop, manage and
retain a high quality and diverse
workforce. We need to solicit input from
our customers to evaluate our
performance in providing services.
Customer satisfaction surveys are
valuable tools to gather information
from our customers so we can design
and implement new ways to improve
our service to meet their needs. This
collection request includes surveys that
we currently use or plan to use during
the next three years to measure our
ability to meet our customer needs. The
survey instruments include direct mail,
telephone contact, focus groups and
web exit surveys. Our customers
include the general public, Federal
E:\FR\FM\21OCN1.SGM
21OCN1
Federal Register / Vol. 75, No. 203 / Thursday, October 21, 2010 / Notices
benefit recipients, Federal agencies and
Federal employees. The currently
approved collection has been revised to
exclude performance measurement
surveys and program services evaluation
surveys. Only those surveys relating
specifically to customer satisfaction will
be associated with OMB Control No.
3206–0236. We estimate 495,182
customer satisfaction surveys will be
completed in the next 3 years. The time
estimate varies from 2 minutes to 30
minutes to complete. The estimated
burden is 34,152 hours.
U.S. Office of Personnel Management.
John Berry,
Director.
[FR Doc. 2010–26541 Filed 10–20–10; 8:45 am]
BILLING CODE 6325–47–P
[Release No. 34–63116; File No. SR–
NYSEArca–2010–89]
Self-Regulatory Organizations; NYSE
Arca, Inc.; Notice of Filing and
Immediate Effectiveness of Proposed
Rule Change Amending NYSE Arca
Equities Rule 7.37, Order Execution, To
Clarify Users’ Ability To Instruct NYSE
Arca To Bypass Non-Regulation NMS
Protected Market Centers When
Routing Away
October 15, 2010.
jlentini on DSKJ8SOYB1PROD with NOTICES
Pursuant to Section 19(b)(1) 1 of the
Securities Exchange Act of 1934 (the
‘‘Act’’) and Rule 19b–4 thereunder,2
notice is hereby given that, on October
13, 2010, NYSE Arca, Inc. (the
‘‘Exchange’’ or ‘‘NYSE Arca’’) filed with
the Securities and Exchange
Commission (the ‘‘Commission’’) the
proposed rule change as described in
Items I and II below, which Items have
been prepared by the self-regulatory
organization. The Commission is
publishing this notice to solicit
comments on the proposed rule change
from interested persons.
I. Self-Regulatory Organization’s
Statement of the Terms of Substance of
the Proposed Rule Change
The Exchange proposes to amend
NYSE Arca Equities Rule 7.37, Order
Execution, to clarify Users’ ability to
instruct NYSE Arca to bypass nonRegulation NMS protected market
centers when routing away. The text of
the proposed rule change is available at
the Exchange, the Commission’s Public
Reference Room, at the Commission’s
2 17
U.S.C.78s(b)(1).
CFR 240.19b–4.
VerDate Mar<15>2010
17:24 Oct 20, 2010
II. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
In its filing with the Commission, the
self-regulatory organization included
statements concerning the purpose of,
and basis for, the proposed rule change
and discussed any comments it received
on the proposed rule change. The text
of those statements may be examined at
the places specified in Item IV below.
The Exchange has prepared summaries,
set forth in sections A, B, and C below,
of the most significant parts of such
statements.
A. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
SECURITIES AND EXCHANGE
COMMISSION
1 15
Web site at https://www.sec.gov, and
https://www.nyse.com.
1. Purpose
The Exchange proposes to amend
NYSE Arca Equities Rule 7.37, Order
Execution, to clarify Users’ ability to
instruct NYSE Arca when routing
eligible unexecuted orders to bypass any
market centers that are not posting
Protected Quotations within the
meaning of Regulation NMS.
In March 2008, NYSE Arca Equities
began offering clients access to
undisplayed liquidity via Indications of
Interest by adding several new routing
venues (‘‘IOI Routing Functionality’’). In
May 2008, NYSE Arca Equities provided
Users the ability to opt out of this IOI
Routing Functionality. Users are
currently able to opt out of IOI Routing
Functionality while retaining the ability
to use the full array of routable orders
by marking any routable order as not
eligible to route to market centers that
are not posting Protected Quotations.
In order to increase awareness of this
option, the Exchange now proposes to
add the following text to proposed Rule
7.37(d)(4):
For an order that has not been
executed in its entirety pursuant to
paragraphs (a) through (c) of this Rule,
and which is otherwise eligible to route
away, Users may instruct NYSE Arca to
bypass any market centers that are not
posting Protected Quotations within the
meaning of Regulation NMS.
The Exchange also notes that the
proposed rule is substantially similar to
Nasdaq Rule 4758 (1)(A)(iv).
2. Statutory Basis
The proposed rule change is
consistent with Section 6(b) 3 of the Act,
in general, and furthers the objectives of
3 15
Jkt 223001
PO 00000
U.S.C. 78f(b).
Frm 00058
Fmt 4703
Sfmt 4703
65041
Section 6(b)(5) 4 in particular in that it
is designed to prevent fraudulent and
manipulative acts and practices, to
promote just and equitable principles of
trade, to foster cooperation and
coordination with persons engaged in
facilitating transactions in securities,
and to remove impediments to and
perfect the mechanism of a free and
open market and a national market
system. The Exchange believes that the
proposed amendment is consistent with
the goal of removing impediments to a
free and open market because the
changes proposed herein will clarify
currently existing routing options
designed to give Users flexibility and
control over how their orders route to
away market centers.
B. Self-Regulatory Organization’s
Statement on Burden on Competition
The Exchange does not believe that
the proposed rule change will impose
any burden on competition that is not
necessary or appropriate in furtherance
of the purposes of the Act.
C. Self-Regulatory Organization’s
Statement on Comments on the
Proposed Rule Change Received From
Members, Participants or Others
No written comments were solicited
or received with respect to the proposed
rule change.
III. Date of Effectiveness of the
Proposed Rule Change and Timing for
Commission Action
Because the foregoing proposed rule
change does not: (i) Significantly affect
the protection of investors or the public
interest; (ii) impose any significant
burden on competition; and (iii) become
operative for 30 days from the date on
which it was filed, or such shorter time
as the Commission may designate, it has
become effective pursuant to Section
19(b)(3)(A) of the Act 5 and Rule 19b–
4(f)(6)(iii) thereunder.6
At any time within 60 days of the
filing of the proposed rule change, the
Commission summarily may
temporarily suspend such rule change if
it appears to the Commission that such
action is necessary or appropriate in the
public interest, for the protection of
4 15
U.S.C. 78f(b)(5).
U.S.C. 78s(b)(3)(A).
6 17 CFR 240.19b–4(f)(6). In addition, Rule 19b–
4(f)(6)(iii) requires that a self-regulatory
organization submit to the Commission written
notice of its intent to file the proposed rule change,
along with a brief description and text of the
proposed rule change, at least five business days
prior to the date of filing of the proposed rule
change, or such shorter time as designated by the
Commission. The Exchange has satisfied this
requirement.
5 15
E:\FR\FM\21OCN1.SGM
21OCN1
]]>Agencies
[Federal Register Volume 75, Number 203 (Thursday, October 21, 2010)]
[Notices]
[Pages 65040-65041]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2010-26541]
-----------------------------------------------------------------------
OFFICE OF PERSONNEL MANAGEMENT
Submission for Review: Customer Satisfaction Surveys, OMB Control
No. 3206-0236
AGENCY: U.S. Office of Personnel Management.
ACTION: 30-Day Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: The Office of Personnel Management (OPM) offers the general
public and other Federal agencies the opportunity to comment on a
revised information collection request (ICR) 3206-0236, Customer
Satisfaction Surveys. As required by the Paperwork Reduction Act of
1995 (Pub. L. 104-13, 44 U.S.C. chapter 35), as amended by the Clinger-
Cohen Act (Pub. L. 104-106), OPM is soliciting comments for this
collection. The information collection was previously published in the
Federal Register on June 21, 2010 at 75 FR 35093 allowing for a 60-day
public comment period. One comment was received for this information
collection. The purpose of this notice is to allow an additional 30
days for public comments. The Office of Management and Budget is
particularly interested in comments that:
1. Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
2. Evaluate the accuracy of the agency's estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and clarity of the information to
be collected; and
4. Minimize the burden of the collection of information on those
who are to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submissions of responses.
DATES: Comments are encouraged and will be accepted until November 22,
2010. This process is conducted in accordance with 5 CFR 1320.1.
ADDRESSES: Interested persons are invited to submit written comments on
the proposed information collection to the Office of Information and
Regulatory Affairs, Office of Management Budget, 725 17th Street, NW.,
Washington, DC 20503, Attention: Desk Officer for the Office of
Personnel Management or sent via electronic mail to oira_submission@omb.eop.gov or faxed to (202) 395-6974.
FOR FURTHER INFORMATION CONTACT: A copy of this ICR, with applicable
supporting documentation, may be obtained by contacting the Office of
Information and Regulatory Affairs, Office of Management Budget, 725
17th Street, NW., Washington, DC 20503, Attention: Desk Officer for the
Office of Personnel Management or sent via electronic mail to oira_submission@omb.eop.gov or faxed to (202) 395-6974.
SUPPLEMENTARY INFORMATION: The Office of Personnel Management (OPM)
leads Federal agencies in shaping human resources management systems to
effectively recruit, develop, manage and retain a high quality and
diverse workforce. We need to solicit input from our customers to
evaluate our performance in providing services. Customer satisfaction
surveys are valuable tools to gather information from our customers so
we can design and implement new ways to improve our service to meet
their needs. This collection request includes surveys that we currently
use or plan to use during the next three years to measure our ability
to meet our customer needs. The survey instruments include direct mail,
telephone contact, focus groups and web exit surveys. Our customers
include the general public, Federal
[[Page 65041]]
benefit recipients, Federal agencies and Federal employees. The
currently approved collection has been revised to exclude performance
measurement surveys and program services evaluation surveys. Only those
surveys relating specifically to customer satisfaction will be
associated with OMB Control No. 3206-0236. We estimate 495,182 customer
satisfaction surveys will be completed in the next 3 years. The time
estimate varies from 2 minutes to 30 minutes to complete. The estimated
burden is 34,152 hours.
U.S. Office of Personnel Management.
John Berry,
Director.
[FR Doc. 2010-26541 Filed 10-20-10; 8:45 am]
BILLING CODE 6325-47-P
