Medicaid Program and Children's Health Insurance Program (CHIP); Revisions to the Medicaid Eligibility Quality Control and Payment Error Rate Measurement Programs, 48816-48852 [2010-18582]
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DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
42 CFR Parts 431, 447, and 457
[CMS–6150–F]
RIN 0938–AP69
Medicaid Program and Children’s
Health Insurance Program (CHIP);
Revisions to the Medicaid Eligibility
Quality Control and Payment Error
Rate Measurement Programs
Centers for Medicare &
Medicaid Services (CMS), HHS.
ACTION: Final rule.
AGENCY:
This final rule implements
provisions from the Children’s Health
Insurance Program Reauthorization Act
of 2009 (CHIPRA) (Pub. L. 111–3) with
regard to the Medicaid Eligibility
Quality Control (MEQC) and Payment
Error Rate Measurement (PERM)
programs. This final rule also codifies
several procedural aspects of the
process for estimating improper
payments in Medicaid and the
Children’s Health Insurance Program
(CHIP).
SUMMARY:
Effective Date: These regulations
are effective on September 10, 2010.
FOR FURTHER INFORMATION CONTACT:
Elizabeth Lindner, (410) 786–7481.
Jessica Woodard, (410) 786–9249.
SUPPLEMENTARY INFORMATION:
DATES:
I. Background
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A. Medicaid Eligibility Quality Control
Program
The Medicaid Eligibility Quality
Control (MEQC) program is set forth in
section 1903(u) of the Social Security
Act (the Act) and requires States to
report to the Secretary the ratio of
States’ erroneous excess payments for
medical assistance to total expenditures
for medical assistance. Section 1903(u)
of the Act also sets a 3-percent threshold
for improper payments in any fiscal year
and the Secretary may withhold
payments to States based on the amount
of improper payments that exceed the
threshold. The traditional MEQC
program is based on State reviews of
Medicaid cases identified through a
statistically reliable Statewide sample of
cases selected from the State’s eligibility
files and excludes separate CHIP
programs. These reviews are conducted
to determine whether the sampled cases
meet applicable Medicaid eligibility
requirements.
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B. The Improper Payments Information
Act of 2002
The Improper Payments Information
Act of 2002 (IPIA), (Pub. L. 107–300,
enacted on November 26, 2002) requires
the heads of Federal agencies to
annually review programs they oversee
to determine if they are susceptible to
significant erroneous payments. If any
programs are found to be susceptible to
significant improper payments, then the
agency must estimate the amount of
improper payments, report those
estimates to the Congress, and submit a
report on actions the agency is taking to
reduce erroneous expenditures. The
IPIA directed the Office of Management
and Budget (OMB) to provide guidance
on implementation. OMB defines
‘‘significant erroneous payments’’ as
annual erroneous payments in the
program exceeding both 2.5 percent of
program payments and $10 million
(OMB M–06–23, Appendix C to OMB
Circular A–123, August 10, 2006). For
those programs found to be susceptible
to significant erroneous payments,
Federal agencies must provide the
estimated amount of improper payments
and report on what actions the agency
is taking to reduce them, including
setting targets for future erroneous
payment levels and a timeline by which
the targets will be reached.
The Medicaid program and the
Children’s Health Insurance Program
(CHIP) were identified as programs at
risk for significant erroneous payments.
The Department of Health and Human
Services (DHHS) reports the estimated
error rates for the Medicaid and CHIP
programs in its annual Agency Financial
Report (AFR) to Congress.
C. Regulatory History
1. Medicaid Eligibility Quality Control
Program
Sections 431.800 through 431.865 set
forth the regulatory requirements for
States to conduct the annual MEQC
measurement. Currently, the MEQC
program consists of the following:
• MEQC traditional—Operating
MEQC under § 431.800 through
§ 431.865 and selecting a random
sample of all Medicaid applicants and
enrollees and reviewing them under
guidance in the State Medicaid Manual.
• MEQC pilots—Operating MEQC
under a special study or a target
population and providing oversight to
reduce and prevent errors and improve
program administration.
• MEQC waivers—Operating MEQC
as a part of a CMS approved section
1115 waiver and reviewing beneficiaries
included in the research and
demonstration project.
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2. Payment Error Rate Measurement
(PERM) Program
Section 1102(a) of the Act authorizes
the Secretary to establish such rules and
regulations as may be necessary for the
efficient administration of the Medicaid
and CHIP programs. The Medicaid
statute at section 1902(a)(6) of the Act
and the CHIP statute at section
2107(b)(1) of the Act require States to
provide information that the Secretary
finds necessary for the administration,
evaluation, and verification of the
States’ programs. Also, section
1902(a)(27) of the Act (and § 457.950 of
the regulations) requires providers to
submit information regarding payments
and claims as requested by the
Secretary, State agency, or both. Under
the authority of these provisions, we
published a proposed rule in the August
27, 2004 Federal Register (69 FR 52620)
to comply with the requirements of the
IPIA and the OMB guidance. The
proposed rule set forth provisions for all
States to annually estimate improper
payments in their Medicaid and CHIP
programs and to report the State-specific
error rates for purposes of our
computing the national improper
payment estimates for these programs.
In the October 5, 2005 Federal
Register (70 FR 58260), we published an
interim final rule with comment period
(IFC). The IFC responded to public
comments on the proposed rule, and
informed the public of our national
contracting strategy and of our plan to
measure improper payments in a subset
of States. Our State selection process
ensures that a State is measured once,
and only once, every 3 years for each
program.
In response to the public comments
from the October 5, 2005 IFC, we
published a second IFC in the August
28, 2006 Federal Register (71 FR
51050). The IFC reiterated our national
contracting strategy to estimate
improper payments in both Medicaid
and CHIP fee-for-service (FFS) and
managed care, and set forth and invited
further comments on State requirements
for estimating improper payments due
to errors in Medicaid and CHIP
eligibility determinations. We also
announced that a State’s Medicaid and
CHIP programs would be reviewed in
the same year.
In the August 31, 2007 Federal
Register (72 FR 50490), we published a
final rule for the PERM program, which
implements the IPIA requirements. The
August 31, 2007 final rule responded to
the public comments on the August 28,
2006 IFC and finalized State
requirements for submitting claims to
the Federal contactors that conduct FFS
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and managed care reviews. The August
31, 2007 final rule also finalized State
requirements for conducting eligibility
reviews and estimating payment error
rates due to errors in eligibility
determinations.
D. Children’s Health Insurance Program
Reauthorization Act of 2009
On February 4, 2009, the Children’s
Health Insurance Program
Reauthorization Act of 2009 (CHIPRA)
(Pub. L. 111–3) was enacted. (Please
note, as a result of this legislation, the
program formerly known as the ‘‘State
Children’s Health Insurance Program
(SCHIP)’’ is now referred to as the
‘‘Children’s Health Insurance Program
(CHIP)’’). Sections 203 and 601 of the
CHIPRA relate to the PERM and MEQC
programs.
Section 203 of the CHIPRA establishes
an error rate measurement with respect
to the enrollment of children under the
Express Lane Eligibility option. The law
directs States not to include children
enrolled using the Express Lane
Eligibility option in data or samples
used for purposes of complying with the
MEQC and PERM requirements.
Provisions for States’ Express Lane
Eligibility option will be set forth in a
future rulemaking document.
Section 601(a) of the CHIPRA
provides for a 90 percent Federal match
for CHIP expenditures related to PERM
administration and excludes such
expenditures from the 10 percent
administrative cap. (Section 2105(c)(2)
of the CHIP statute gives States the
ability to use an amount up to 10
percent of the CHIP benefit
expenditures for outreach efforts,
additional services other than the
standard benefit package for low-income
children, and administrative costs.)
The CHIPRA requires a new PERM
rule and delays any calculation of a
PERM error rate for CHIP until 6 months
after the new PERM rule is effective.
Additionally, the CHIPRA provides that
States that were scheduled for PERM
measurement in fiscal year (FY) 2007
may elect to accept a CHIP PERM error
rate determined in whole or in part on
the basis of data for FY 2007, or may
elect instead to consider its PERM
measurement conducted for FY 2010 as
the first fiscal year for which PERM
applies to the State for CHIP. Similarly,
the CHIPRA provides that States that
were scheduled for PERM measurement
in FY 2008 may elect to accept a CHIP
PERM error rate determined in whole or
in part on the basis of data for FY 2008,
or may elect instead to consider its
PERM measurement conducted for FY
2011 as the first fiscal year for which
PERM applies to the State for CHIP.
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The CHIPRA requires that the new
PERM rule include the following:
• Clearly defined criteria for errors for
both States and providers.
• Clearly defined processes for
appealing error determinations.
• Clearly defined responsibilities and
deadlines for States in implementing
any corrective action plans.
• A provision that the payment error
rate for a State will not include payment
errors based on a State’s verification of
an applicant’s self-declaration if a
State’s self-declaration verification
policies meet regulations promulgated
by the Secretary or are approved by the
Secretary.
• State-specific sample sizes for
application of the PERM requirements
to CHIP PERM.
In addition, the CHIPRA shall
harmonize the PERM and MEQC
programs and provides States with the
option to apply PERM data resulting
from its eligibility reviews for meeting
MEQC requirements and vice versa,
with certain conditions.
E. CMS Response to the CHIPRA
As required by the CHIPRA, we
proposed revised MEQC and PERM
provisions in the proposed rule
published in the July 15, 2009 Federal
Register (74 FR 34468).
Section 601(b) of the CHIPRA states
that ‘‘the Secretary shall not calculate or
publish any national or State-specific
error rate based on the application of the
payment error rate measurement (in this
section referred to as ‘PERM’)
requirements to CHIP until after the date
that is 6 months after the date on which
a new final rule (in this section referred
to as the ‘new final rule’) promulgated
after the date of the enactment of this
Act and implementing such
requirements in accordance with the
requirements of subsection (c) is in
effect for all States.’’ The CHIP error rate
for the FY 2008 cycle was scheduled to
be published in the FY 2009 Agency
Financial Report (in November 2009),
which was less than 6 months after the
expected promulgation and effective
date of this new final rule. Therefore,
the publication of any CHIP error rates
for FY 2008 (for States that elect to
accept FY 2008 as their first CHIP
measurement under PERM) is delayed
until at least 6 months after the effective
date of this final rule implementing the
CHIPRA requirements for PERM.
As noted previously, section 601(d) of
the CHIPRA provides that States that
were scheduled for PERM measurement
in FY 2007 may elect to accept a CHIP
PERM error rate determined in whole or
in part on the basis of data for FY 2007,
or may elect instead to consider its
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PERM measurement conducted for FY
2010 as the first fiscal year for which
PERM applies to the State for CHIP. In
addition, the CHIPRA provides that
States that were scheduled for PERM
measurement in FY 2008 may elect to
accept a CHIP PERM error rate
determined in whole or in part on the
basis of data for FY 2008, or may elect
instead to consider its PERM
measurement conducted for FY 2011 as
the first fiscal year for which PERM
applies to the State for CHIP.
Accordingly, a State measured in the
FY 2007 cycle that elects to accept the
PERM error rate for its CHIP program
determined in whole or in part on the
basis of data for FY 2007 is required to
notify us of its intentions through an
acceptance form to be provided to all
States in a forthcoming State Health
Official letter. Similarly, a State
measured in the FY 2008 cycle that
elects to accept the PERM error rate for
its CHIP program determined in whole
or in part on the basis of data for FY
2008 is required to notify us of its
intentions through an acceptance form
to be provided to all States in a State
Health Official letter. If a State
measured in the FY 2007 or FY 2008
cycles elects to reject the CHIP PERM
rate determined during those cycles,
they do not need to notify CMS of this
decision. However, information from
those cycles will not be used to
calculate the State-specific sample sizes
and we will rely on the standard
assumptions for determining sample
size.
It should be noted that immediately
after the enactment of CHIPRA, we
suspended all CHIP measurement cycles
(FY 2008, FY 2009, and FY 2010). Due
to the timing of the publication of this
final rule for PERM, we decided that
CHIP PERM will begin again with the
FY 2011 measurement cycle and no
retroactive reviews will be done for FYs
2009 and 2010. For this reason, States
measured in FY 2007 will not have FY
2010 measured, but will be measured
again in FY 2013 and will have the
option to consider FY 2013 as their first
or second measurement cycle for CHIP
PERM as described previously.
In order for section 601(d) of the
CHIPRA to be read in harmony with the
IPIA, which requires a PERM error rate
to be calculated annually, we believe
that the appropriate reading of section
601(d) of the CHIPRA, construing the
law as a whole and giving effect to all
language of the CHIPRA, is that a State
may only elect to reject the PERM error
rate for the State’s CHIP program for FY
2007 or FY 2008. A State scheduled for
PERM measurement in FY 2008 still had
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its PERM error rate for its Medicaid
program measured.
Additionally, the FY 2009 and FY
2010 Medicaid measurements are
proceeding with no delays as a result of
the CHIPRA. The FY 2009 Medicaid
measurement was conducted according
to the policies in the August 31, 2007
final rule (72 FR 50490) because the
measurement process was complete
prior to the publication of this rule. The
FY 2010 Medicaid measurement is
currently underway; therefore, parts of
the measurement process that have
already taken place prior to the
publication of this final rule (that is,
universe submission and sample size
determination) will not be repeated
once the final rule is effective. However,
for parts of the measurement that have
yet to be completed (that is, medical and
data processing review, error rate
calculation, corrective action plans, etc)
the policies of this final rule will apply.
We do not intend to recalculate any
Medicaid error rates already calculated
or published prior to the effective date
of this final rule.
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II. Provisions of the Proposed
Regulations and Analysis of and
Responses to Public Comments
As a result of the CHIPRA, we
proposed a nomenclature change to
parts 431, 447, and 457. We revised
current regulatory language to reflect the
change made by the CHIPRA to refer to
the program formerly known as the
‘‘State Children’s Health Insurance
Program (SCHIP)’’ as the ‘‘Children’s
Health Insurance Program (CHIP).’’ We
also proposed the following revisions to
the current PERM provisions:
A. Sample Sizes
Section 601(f) of the CHIPRA requires
us to establish State-specific sample
sizes for application of the PERM
requirements with respect to CHIP for
fiscal years beginning with the first
fiscal year that begins on or after the
date on which the new final rule is in
effect for all States, on the basis of such
information as the Secretary determines
appropriate. In establishing such sample
sizes, the Secretary shall, to the greatest
extent practicable: (1) Minimize the
administrative cost burden on States
under Medicaid and CHIP; and (2)
maintain State flexibility to manage
such programs.
To comply with the IPIA, the PERM
program must estimate a national
Medicaid and a national CHIP error rate
that covers the 50 States and District of
Columbia. Consistent with OMB’s
precision requirements defined in its
IPIA guidance, the estimated national
error rate for each program must be
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bound by a 90 percent confidence
interval of 2.5 percentage points in
either direction of the estimate. Since
States administer Medicaid and CHIP
and make payments for services
rendered under the programs, we collect
State-level information at a high level of
confidence (the estimated error rate for
a State should be bound by a 95 percent
confidence interval of 3 percentage
points in either direction). To estimate
the national error rate, as well as Statespecific error rates, reviews are
conducted in three areas for both the
Medicaid and CHIP programs: (1) FFS;
(2) managed care, and (3) program
eligibility. The FFS and managed care
reviews are referred to jointly as the
‘‘claims review,’’ while the program
eligibility review is referred to as the
‘‘eligibility review.’’
Samples of payments made on a FFS
and managed care basis for the claims
review and samples of beneficiaries for
the eligibility review are drawn each
year in order to calculate a national
error rate that meets the precision
requirements described in OMB
Guidance (OMB M–06–23, Appendix C
to OMB Circular A–123, August 10,
2006). The preferred method is to
achieve the precision goal with the
smallest sample size possible, so as to
reduce the burden on States, the Federal
government, beneficiaries, and
providers. We determined that the most
efficient method, statistically, is to draw
a sample of States and then draw a
sample of payments from the payments
made by the sampled States. The
process for drawing a sample of States
is described in detail in the preamble to
the August 31, 2007 final rule (72 FR
50490). We did not propose
modifications to the current approach,
which samples 17 States per year for a
PERM measurement cycle. The
proposed rule addressed the Statespecific sample sizes for samples of
claims and beneficiaries within a State.
In response to the new CHIPRA
requirements, we proposed to add new
§ 431.972, to describe more fully the
claims sampling procedures used for the
claims review. In addition, we proposed
to more fully describe the process for
establishing State-specific sample sizes
for PERM, although we note that the
execution of these responsibilities
would remain with CMS and the
Federal contractors, not with the States.
Under the Secretary’s authority at
section 1102(a) of the Act and in order
to effectively implement the IPIA, we
also proposed that these sampling
procedures apply to both Medicaid and
CHIP.
We proposed to revise § 431.978 to
provide additional guidance on State
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Medicaid and CHIP eligibility sample
sizes by clarifying the process for
establishing State-specific sample sizes.
1. Fee-for-Service (FFS) and Managed
Care
a. Universe Definition
In order to implement the IPIA and
related requirements (OMB M–06–23,
Appendix C to OMB Circular A–123,
August 10, 2006) that require Federal
agencies to estimate the amount of
improper payments in programs with
significant erroneous payments (which
includes Medicaid and CHIP), in the
current § 431.970(a)(1) we require States
to submit ‘‘[a]ll adjudicated FFS and
managed care claims information, on a
quarterly basis, from the review year,’’
so that a sample of payments can be
reviewed and from the review findings
we can estimate the amount of improper
payments in each program. We
proposed to remove the word ‘‘all’’ from
§ 431.970(a)(1) because certain types of
payments are excluded from PERM
sampling and review for technical
reasons. The methodology developed by
us to measure improper payments in
Medicaid and CHIP focuses on
payments made on behalf of or for
individual beneficiaries. Accordingly,
PERM has excluded certain payments
for services not provided to individual
beneficiaries such as Disproportionate
Share Hospital (DSH) payments to
facilities, grants to State agencies or
local health departments, and costbased reconciliations to non-profit
providers and Federally-Qualified
Health Centers (FQHCs) because the
basis of the payment cannot be traced
back to an individual beneficiary. This
exclusion from PERM sampling was
further clarified through instructions
issued by CMS to the States at the
beginning of each measurement cycle
starting with FY 2006.
For the PERM claims review
component, the ‘‘claims universe’’ is
defined in the new § 431.972 as
including payments that were originally
paid (paid claims) and for which
payment was requested but denied
(denied claims) during the Federal fiscal
year, and for which there was Federal
financial participation (FFP) (or would
have been if the claim had not been
denied) through Title XIX of the Act
(Medicaid) or Title XXI of the Act
(CHIP). Depending on the context in
which it is used, the claims universe
may refer to either the adjudicated FFS
claims during the fiscal year under
review, or the managed care capitation
payments made during the fiscal year
under review, for Medicaid or CHIP. We
are reiterating our long standing
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position that, for PERM purposes,
managed care claims are payments
made by the State to entities with
comprehensive risk contracts that
assume full or partial risk for enrolled
beneficiaries. FFS claims are claims
other than managed care claims. CMS
and our contractors may assign certain
payments to the PERM FFS or managed
care universe in order to ensure
consistency across States and across
cycles. Given the wide range of payment
methodologies employed by States for
similar programs, as well as the fact that
State definitions of FFS and managed
care may not align with PERM
definitions as described previously,
CMS and our contractors must maintain
some flexibility in assigning payments
to either FFS or managed care.
Due to the significant variation in
State systems for processing, paying,
and claiming reimbursement for
medical services under Medicaid and
CHIP, we did not propose to include a
more specific claims universe
description in regulation. Rather, States
should refer to more detailed claims
universe specifications that will be
published by us in separate instructions
at the beginning of each PERM
measurement cycle. However, we
proposed that States must establish
controls to ensure that the FFS,
managed care, and eligibility universes
are complete and accurate. For example,
this would include the comparisons
between the PERM universes and the
State’s Form CMS–64 and Form CMS–
21 financial reports. We are placing this
requirement in the regulatory text at
§ 431.972(a)(2).
b. Stratification
In FY 2006, we measured only the
error rate for the FFS component of
Medicaid. To obtain the required
precision levels while minimizing the
sample size, and therefore reducing the
burden on States, the claims universe
for FFS payments for Medicaid was
stratified by service category and a
stratified random sample was drawn for
each State. In FY 2007 and beyond, we
measure the error rates for Medicaid
FFS, Medicaid managed care, CHIP FFS,
and CHIP managed care separately (to
the extent that a State has each of these
programs). We also stratify each
universe by dollars rather than service
category.
Under this stratification and sampling
approach, all payments in each universe
are sorted from largest to smallest
payment amounts. The payments are
then divided into strata such that the
total payments in each stratum are the
same. For example, if five strata are
used, the total dollars in each stratum
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would equal 20 percent of the total
dollars in the universe. The first stratum
would contain the highest dollar-valued
payments, and the last stratum would
contain the smallest dollar-valued
payments, including all zero-paid and
denied claims (denials have a zero
dollar amount, and therefore, would
appear in the stratum with the smallest
dollar values). An equal number of FFS
claims or managed care payments are
then drawn from each stratum, which
means the sample would include
proportionately more high-dollar
payments and proportionately fewer
low-dollar payments and denials,
compared to their representation in the
universe. This overweighting of higherdollar payments (which is taken into
account when calculating error rates)
enables us to draw a smaller sample size
that has a reasonable probability of
meeting the precision requirements,
compared to a perfectly random sample
or a sample stratified by service type.
Similarly, it reduces the risk that a
single very large claim will have a
dominant effect on the error rate. In this
manner, we reduce burden on States,
the Federal government, beneficiaries,
and providers.
c. Sample Size
In order to establish State-specific
sample sizes, we proposed that the
annual sample size in a State’s first
PERM cycle (referred to as ‘‘initial
sample’’ or ‘‘base sample’’) would be 500
FFS claims and 250 managed care
payments.
We determined this initial sample
size based on the experience of the
PERM pilot study, PERM measurement
in FY 2008 and FY 2009, and our
requirement that the estimated error rate
for a State should be bound by a 95
percent confidence interval of 3
percentage points in either direction.
Specifically, the sample size is
calculated assuming that the universe is
‘‘infinite’’ and the error rate for FFS is 5
percent and the error rate for managed
care is 3 percent. (Once the universe
contains more than approximately
10,000 sampling units, it can be treated
as if it were infinite. Statistically
speaking, beyond a universe of
approximately 10,000 sampling units,
universe size does not affect sample
size.) Using these assumptions and
historical information on payment
variation in FFS and managed care from
previous PERM cycles, we have
determined that an annual sample of
500 FFS and 250 managed care
payments per State per program should
meet our State-level precision
requirements with reasonable
probability.
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However, States with Medicaid or
CHIP PERM universes under 10,000 line
items or capitation payments can notify
us in order to have an annual sample
size smaller than the base sample size
in the initial PERM year or future years.
While the universe can be treated as if
it were infinite if its size exceeds 10,000
sampling units, if the total universe
from which the total (full year) sample
is drawn is less than 10,000 sampling
units, the sample size may be reduced
by the finite population correction
factor. The finite population correction
is a statistical formula utilized to
determine sample size where the
population is considered finite rather
than infinite. Starting with the FY 2011
measurement cycle, a State that
anticipates that the total number of
payments in the FFS or managed care
universe for either Medicaid or CHIP
will be less than 10,000 payments over
the Federal fiscal year may notify us
before the fiscal year being measured
and include information on the
anticipated universe size for their State.
Our contractor will develop a modified
sampling plan for that program in that
State.
The State-specific annual sample size
in the base PERM year is based on an
assumed error rate of 5 percent. If a
State’s actual PERM error rate in a cycle
reveals that precision goals can be
achieved in future PERM cycles with
either lower or higher sample sizes than
indicated by the original assumptions,
sample sizes after the first PERM cycle
may vary among States according to
each State’s demonstrated ability, based
on PERM experience, to meet desired
precision goals.
In subsequent years, we will provide
our contractor with information on each
State’s error rate and payment variation
in the previous cycle. Our contractor
will review each State’s prior PERM
cycle claims error rate and payment
variation to determine if a smaller or
larger claims sample size will be
required to meet the precision goal
established for that PERM cycle. Our
contractor will develop a State-specific
sample size for each program in each
State. If information from a previous
cycle is not available for a particular
State or program within the State, the
contractor will use the ‘‘base sample’’
size of 500 FFS claims and 250 managed
care payments. For States measured in
the FY 2007 or FY 2008 cycle that elect
to accept their State-specific CHIP
PERM error rate determined during
those cycles, FY 2007 or FY 2008 would
be considered their first PERM cycle for
purposes of sample size calculation for
CHIP. Therefore, these States would be
considered for an adjusted sample size
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in their next year of measurement after
the publication of the new final rule.
For States measured in the FY 2007 or
FY 2008 cycle that elect to reject their
State-specific CHIP PERM error rate
determined during those cycles,
information from those cycles would
not be used to calculate the Statespecific sample sizes, and the ‘‘base
sample’’ size of 500 FFS claims and 250
managed care payments would be used.
We proposed to establish a maximum
sample size for Medicaid or CHIP FFS
or managed care of 1,000 claims.
Additionally, as discussed previously, a
State with a claims universe of less than
10,000 sampling units in a program may
notify us and the annual sample size
will be reduced by the finite population
correction factor for any PERM cycle.
We believe that by taking into
consideration prior cycle PERM error
rates, as well as the finite population
correction factor in establishing Statespecific sample sizes, the States’
administrative cost burden will be
reduced and the program will be more
manageable at the State level.
We received the following comments
regarding our proposed revisions to the
FFS and managed care universe,
stratification, and sample sizes.
i. Universe Definition
Comment: Some commenters raised
concerns about the proposed definition
of the universe for the claims review
component (‘‘adjudicated fee-for-service
(FFS) or managed care claims
information or both, on a quarterly
basis, from the review year’’),
referencing the change that removes the
word ‘‘all’’ from the definition used in
prior PERM regulations. The
commenters expressed concern that this
change materially alters the definition of
the universe and of a claim, while
others stated that the change does not go
far enough in excluding certain types of
payments, such as non-emergency
medical transportation payment records
that are not maintained at the
beneficiary level, beneficiary-specific
payments that are neither FFS or
managed care, and offline claims from
payment sources other than the
Medicaid Management Information
System (MMIS). Other commenters
raised concerns that allowing a more
comprehensive universe definition to be
included in annual program instructions
rather than regulation will lead to
inconsistency across cycles.
Response: The IPIA requires
payments matched with Title XIX or
Title XXI funds to be included in the
PERM universes. Because CMS designed
the PERM methodology to sample and
review individual, beneficiary-level
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claims and payments, we have excluded
from PERM certain Medicaid and CHIP
payments that States do not pay at the
beneficiary level. For example, DSH
payments to facilities, grants to State
agencies or local health departments,
and cost-based reconciliations to nonprofit providers and FQHCs are
excluded from PERM because they
cannot be directly tied to an individual
beneficiary. These payments will
continue to be excluded from PERM
sampling and review. However, in
addition to these payments, State
Medicaid and CHIP programs may make
a variety of payments for services
provided to individual beneficiaries
outside of typical FFS or capitated
managed care arrangements, which CMS
considers part of FFS or managed care
arrangements for purposes of PERM.
This language change is intended to give
CMS the flexibility to provide clarifying
guidance when working with individual
States that have unique or complex
payment structures for certain types of
beneficiary services, while continuing to
meet the requirements of IPIA.
We have issued updated versions of
the PERM universe and claims detail
instructions each year in order to
provide States with clarifying guidance
on meeting the PERM statutory and
regulatory requirements. We have not
changed the fundamental definition of a
PERM universe, and do not intend to do
so through this rulemaking, as PERM
must continue to comply with IPIA.
Because State programs and payment
structures continue to evolve, we would
like to maintain the flexibility to
continue to refine the data submission
specifications to make them easier for
the States to interpret and apply, within
the constraint of a consistent PERM
universe definition.
Regarding the comment on
measurement of aggregate payments
such as non-emergency medical
transportation payments, the regulations
at § 431.958 define ‘‘payment’’ as ‘‘any
payment to a provider, insurer, or
managed care organization for a
Medicaid or CHIP beneficiary for which
there is Medicaid or CHIP Federal
financial participation.’’ In some cases,
it is appropriate and possible to break
aggregate payments down to the
beneficiary level. Additionally, because
some States make more aggregate
payments or payments not stored in the
MMIS than others, excluding these
payments would result in unequal
measurement across States.
Accordingly, we are not excluding these
payments from the claims universe.
However, we will consider developing a
methodology for sampling and review of
these payments that can be applied
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consistently across States, taking into
account the many variations in State
payment systems.
Comment: One commenter questioned
what the impact would be of removing
the word ‘‘all’’ from the universe and
raised concerns as to whether this
change could potentially mean
additional work for the State in
producing the universe.
Response: We appreciate the
commenter’s concerns. Certain types of
payments are excluded from PERM
sampling and review for technical
reasons. Therefore, the word ‘‘all’’ was
removed from § 431.970(a)(1) to more
accurately reflect what States are
required to submit. States are not
required to submit all adjudicated FFS
and managed care payments. Rather,
certain types of payments, such as
adjustments, are excluded. We do not
anticipate that this change will have an
impact on what States are required to
submit for the PERM universe.
Comment: One commenter expressed
concern over PERM regulations,
guidelines, and communications to
providers that use language related to
‘‘medical services’’, ‘‘medical
documentation’’ and ‘‘medical review’’
including ‘‘medical necessity’’ despite
the fact that there are a variety of
Medicaid and CHIP services that do not
fit within the medical review model.
The commenter stated that this
discrepancy causes confusion for State
staff and providers when identifying
what documentation is required. The
commenter believed this issue is also
confusing due to the use of the word
‘‘claim’’ throughout documentation
pertaining to FFS samples when a
variety of services that are included in
the review are not generated from a
‘‘claim’’ but rather considered a
‘‘payment.’’ The commenter
recommended that PERM guidance
should reflect this consideration and the
terminology should be changed from
‘‘medical record review’’ to ‘‘medical and
service record review’’, including
revision of communication to providers
around the use of the word ‘‘claim’’ to
include ‘‘payment’’.
Response: The purpose of all
documentation that we develop and
provide to States and providers is
intended to clarify what is required for
the PERM reviews. If improvements can
be made to further provide clarification,
we will attempt to address these issues.
In addition, we have added the
following clarification in section II.A.1.a
of this final rule, ‘‘for PERM purposes,
managed care claims are payments
made by the State to entities with
comprehensive risk contracts that
assume full or partial risk for enrolled
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beneficiaries. FFS claims are claims
other than managed care claims. CMS
and its contractors may assign certain
payments to the PERM FFS or managed
care universe in order to ensure
consistency across States and across
cycles.’’ Further, we will consider
reviewing current guidance and
communications to assess where further
changes should be made.
ii. Provider Fraud
Comment: We received several
comments regarding the current policy
on claims from providers under fraud
investigation. Commenters
recommended dropping these claims
from the sample. It was observed by the
commenters that beneficiaries under
fraud investigation are dropped from the
eligibility review and dropping claims
from providers under investigation
would be consistent policy.
Furthermore, commenters noted that
certain records may no longer be
available if they have been subpoenaed,
and that the PERM request for
documentation may complicate an
investigation.
Response: The IPIA requires Federal
agencies to measure ‘‘improper
payments’’ and does not distinguish
between different types of improper
payments (for example, unintentional
errors versus fraud). Our current policy
is to maintain claims that are from
providers who are under fraud
investigation in the universe and in the
sample when those claims are randomly
selected from the universe. If States opt
to have the CMS contractor not request
supporting documentation for the
claims, so as not to disrupt the
investigation, the claim is found to be
paid in error.
While we appreciate the commenter’s
concern, we are not adopting the
recommendation to drop claims from
providers under fraud investigation
from the sample. We do not believe that
the PERM review will compromise or
complicate an investigation because
requests for medical records are an
expected and routine part of a
provider’s participation in the Medicaid
and CHIP programs. In addition, when
a provider is the subject of a fraud
investigation, it does not necessarily
mean that all of the claims he or she
submits are the subject of the
investigation. By dropping every claim
submitted by the provider from the
PERM review, it would mean dropping
claims that legitimately should be
considered in the error rate.
iii. Universe Stratification
Comment: Some commenters raised
concerns about the current stratification
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process adopted by CMS, in which
payments are stratified by dollar. One
commenter remarked that dollar
stratification has resulted in an
oversampling of high dollar claims and
an undersampling of low dollar claims.
Another commenter raised the concern
that stratification by dollar value will
lead to an unbalanced sample of the
various service categories and all
providers will not have an equal chance
of being selected due to variances in the
dollar value of claims submitted by
service providers.
Response: In addition to meeting
overall national IPIA precision
requirements, we have established
criteria for the precision of the Statelevel estimates. Because of the need to
measure each State’s error rate
accurately, sample sizes for the States
will not be proportional to the State’s
program. Statistical theory suggests that,
for the purpose of obtaining a given
level of precision, the sample size is
independent of the universe size once
the universe exceeds about 10,000 units.
Beginning with the FY 2007 cycle, we
changed to a dollar stratification
approach (from a service stratification
approach) to improve the precision of
the error rate estimate. By intentionally
oversampling high dollar claims and
undersampling low dollar claims, we
were able to reduce the FFS sample size
from 1,000 claims to 500 claims and still
project error rates with a level of
precision that meets OMB requirements.
Oversampling the high dollar claims
also reduces the risk that a single high
dollar claim will have a dominant effect
on the error rate. Although claims are
sorted by dollar and divided into strata,
a random sample is drawn from each
stratum so that every claim has a chance
of being sampled. Our primary goal in
adopting the dollar stratification
approach was to develop an efficient
sampling plan that would allow
calculation of an error rate that meets
OMB precision requirements with the
smallest possible sample, to reduce the
burden on States, providers, and the
Federal government. Because PERM
estimates an overall payment error rate
for FFS, it is not necessary or desirable
to design a stratification approach that
ensures equal representation of every
provider or service type, as long as all
payments have some chance of being
sampled.
iv. State-Specific Sample Size
Comment: Several commenters
discussed our proposed approach to
vary the PERM sample size by State as
required by the CHIPRA. Some
commenters interpreted the CHIPRA
requirement that the Secretary establish
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State-specific sample sizes for
application of the PERM requirements
to mean that a fixed sample size for each
State should be established, and stated
that the proposed rule was in conflict
with the CHIPRA as it did not establish
a fixed sample size for any State. Some
commenters questioned whether the
maximum FFS sample size (1,000
claims for Medicaid and CHIP
respectively) was appropriate or
necessary. Other commenters raised
concerns about the administrative
challenges of planning around uncertain
and changing sample sizes. One
commenter suggested that the overall
sample sizes should be proportional to
program size (in most cases CHIP
programs are much smaller then
Medicaid programs, but the same
number of claims and eligibility cases
are sampled for review under PERM).
Response: As indicated previously,
we are governed not only by the
CHIPRA but also by the IPIA and OMB
guidance, which does not mandate
certain minimum or maximum sample
sizes but does require CMS to estimate
national error rates for Medicaid and
CHIP that meet certain precision
requirements. The formula for
estimating a sample size highly likely to
meet OMB precision requirements takes
three factors into consideration:
Population size; variation in payments
in the universe; and expected error rate.
Each of these factors can be determined
on a State-specific basis using
information from a prior measurement
cycle. Therefore, we believe that the
proposed approach of calculating a
State-specific sample size prior to the
beginning of each cycle, using
information from the prior cycle, meets
the CHIPRA goals. This approach is
consistent with the CHIPRA provision
that provides the Secretary with
flexibility to determine which
information is appropriate to use in
determining sample sizes.
State sample sizes will be calculated
to result in an unbiased estimate of the
error rate within a certain level of
precision. The State-level rates will be
combined to calculate a national error
rate within the IPIA-required level of
precision. Variation in State sample
sizes will not affect the calculation of
the national error rate or comparison of
the national or State rates over time
(both fixed and State-variable sample
sizes are designed to result in an
unbiased estimate of the error rate).
Smaller sample sizes will reduce the
precision of the estimates at the State
level somewhat but should have less
effect on the precision of the national
error rates (it will be slightly lower but
it will not be a substantial change). The
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variance in the estimates will also be
slightly greater at the lower sample
sizes.
As the State error rates are built up
from the independent component rates,
sample sizes would be calculated for all
six components (for example, Medicaid
FFS, Medicaid managed care, Medicaid
eligibility, CHIP FFS, CHIP managed
care, and CHIP eligibility), and the
maximum and minimum sample sizes
would apply to each component
independently (there is no overall
program maximum or minimum).
Information specific to each program
and component would be used to
estimate the State-specific sample size.
That is, information from the Medicaid
FFS error rate measurement in the
previous cycle would be used only to
calculate the sample size for Medicaid
FFS measurement in the subsequent
cycle. Therefore, a State with a high FFS
error rate and a low managed care error
rate in one cycle could see a larger FFS
sample size and a smaller managed care
sample size in the next cycle.
The possibility of a larger than
‘‘standard’’ sample size (currently, 500
for FFS and 250 for managed care) is
necessary because these sample sizes
are not likely to meet the precision
requirements if a State’s rate is
significantly higher than expected. (In
FY 2007, 3 Medicaid programs and 8
CHIP programs did not meet the
precision requirement with the standard
sample sizes.) Failure to meet the Statelevel precision goals jeopardizes the
precision of the national error rate.
Thus, if we are to establish Statespecific sample sizes it must evaluate all
three determinants of sample size (that
is, population size, variation in
payments in the universe, and expected
error rate) for each State and increase
the sample size if the error rate is
expected to be higher than average,
based on the prior cycle findings.
Because reviewing claims requires
both staff and monetary resources, a
maximum sample size puts a limit on
expenditure. Statistical tests suggest that
if State-level precision cannot be met
with a sample size of 1,000 claims, it is
unlikely to be met with any reasonable
sample size (the slight increases in
precision that could be achieved would
be outweighed by the significant
expense associated with reviewing
thousands of additional claims).
However, a substantial increase in the
probability of reaching precision goals
can be gained by increasing the sample
size from 500 to 1,000, so we believe
this maximum to be reasonable and
prudent.
Finally, while CHIP programs are
typically much smaller than Medicaid
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programs, from a sampling perspective
there is generally no difference between
a small and large population (number of
payments for claims sample, number of
beneficiaries for eligibility sample).
Specifically, a property of sampling is
that, once the population size exceeds
about 10,000, it can be treated as if it
were an infinite population. Nearly
every Medicaid and CHIP program has
at least 10,000 payments or 10,000
beneficiaries across a fiscal year, so they
are all treated as ‘‘infinite’’ in terms of
population size. As a result, the PERM
sample sizes are driven primarily by the
variation in payments in the universe
and the expected error rate, not by
program size. If a program does have
fewer than 10,000 payments or 10,000
beneficiaries across a fiscal year, the
expected population size can be
substituted into the calculation to
determine an appropriate sample size
that will probably be smaller than the
‘‘standard’’ sample size.
We recognize that sample sizes,
particularly for eligibility, drive State
resource needs. Because all of the
information necessary to develop a
State-specific sample size will be
available to CMS once the State’s error
rate for the prior cycle is calculated,
when CMS sends a State notice of its
error rates at the end of a cycle, it will
include in that notice the calculation of
the sample size for the next cycle. This
will provide States with the greatest
advanced notice possible. We are
considering developing a calculator that
States can use to estimate potential
sample sizes under a variety of
scenarios.
Comment: Several commenters asked
questions about our proposed approach
regarding base years. Commenters stated
that in a base year, the sample size for
a State will be that specified in the
regulation, not a State-specific sample
size calculated using information from a
prior cycle (the ‘‘base year’’ is, by
definition, the first cycle). Some
commenters asked if the Medicaid error
rate from FY 2007 or FY 2008 could be
used to determine State-specific sample
sizes for CHIP in the next measurement
cycle, if the State decided not to accept
its CHIP error rate from FY 2007 or FY
2008.
Response: The commenters are correct
in that the ‘‘base year’’ refers to a State’s
first cycle, and therefore, the State
would have sample sizes as provided in
the regulation.
The CHIPRA gives States that
participated in the PERM CHIP
measurement in FY 2007 and FY 2008
the option of accepting the payment
error rate from that cycle or not
accepting that rate and treating their
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next cycle as the first fiscal year for
which the PERM requirements apply to
the State (in effect, a new ‘‘base year’’).
We believe it is likely that a State with
a low CHIP error rate would choose to
accept that rate, and would be likely to
have a sample size the same as or lower
than the base sample size in the next
cycle. We believe it is likely that a State
with a high CHIP error rate would
choose not to accept that rate, and
would be allowed to use the base
sample size (500 FFS claims and 250
managed care payments), rather than
risk having a larger sample size. As a
result, for States that have previously
participated in PERM, Medicaid and
CHIP program sample sizes could vary
from the ‘‘base year numbers.’’
The CHIPRA does not provide a
similar option for States to accept or
reject their Medicaid error rates from
previous cycles. Therefore, sample sizes
for a State’s Medicaid program will be
based on the State’s error rate from their
previous cycle.
Results from FY 2007 (the only year
for which CHIP error rates were
calculated) indicate that State CHIP
rates are not necessarily closely
correlated to State Medicaid rates: that
is, 7 of the 17 States had Medicaid and
CHIP rates that were more than three
percentage points apart. Because of
differences in error rates and payment
variation between Medicaid and CHIP
programs, information on Medicaid
error rates cannot be used to generate
sample sizes for CHIP programs.
Comment: Several commenters
inquired as to whether CMS would
implement a minimum sample size
given that the proposed regulation offers
a maximum sample size. The
commenters recommended that CMS set
a minimum sample size in regulation in
order to assist States in planning for
resource needs.
Response: We appreciate the
commenter’s recommendation to adopt
a minimum sample size for PERM, but
we are not accepting this
recommendation at this time. To
comply with the IPIA, the PERM
program must estimate a national
Medicaid and a national CHIP error rate
that covers the 50 States and District of
Columbia. Consistent with OMB’s
precision requirements defined in its
IPIA guidance, the estimated national
error rate for each program must be
bound by a 90 percent confidence
interval of 2.5 percentage points in
either direction of the estimate. By
setting a minimum sample size, we risk
having sample sizes that are too small
for States that had higher error rates in
their subsequent PERM cycles. If the
realized variation for the State is not as
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favorable as the earlier history, the
State’s error rate will not meet Statelevel precision requirements and may,
in some cases, jeopardize meeting
national precision goals. However, the
States will still have the potential to
reduce their sample sizes based on prior
years’ data. It is our intention to work
closely with our contractor and the
States to ensure States are informed well
in advance of the measurement cycle of
their sample size for planning purposes.
Comment: Commenters expressed
concern about the amount of work and
time it takes to complete a comparison
between the PERM universe and the
Form CMS–64 and Form CMS–21
reports. Furthermore, commenters noted
that the differences between what States
include in the Form CMS–64 and Form
CMS–21 reports (for example,
adjustments, non-beneficiary specific
payments) and how they report the
information differs greatly from the
individual beneficiary-level claims and
payment data provided in the PERM
universes.
Commenters also offered suggestions
for changes that could be made to the
comparison, such as adopting a
threshold above which a comparison
would be considered valid, or to use the
same quarter of data for comparison
(which would require a short delay in
the PERM universe submission).
Response: The Form CMS–64 and
Form CMS–21 comparison is a
component of the quality control review
process to validate PERM universes,
which, like other quality control
processes, is discussed in more detail in
the PERM universe submission
instructions provided to States at the
start of each cycle.
The purpose of the comparison, along
with the rest of the quality control
checks States are asked to complete, is
to ultimately provide the most accurate
and complete universe of Medicaid and
CHIP payments as possible to ensure an
unbiased and accurate error rate
calculation. The comparison is not
expected to be a dollar for dollar match
but rather a means for the State and
CMS to identify if, in certain areas, there
are significant discrepancies that could
indicate that payments were not
properly included or excluded. We have
found over the previous PERM cycles
that States often overlook Medicaid or
CHIP programs which are processed and
paid outside of MMIS and/or managed
by other agencies and divisions when
developing the PERM universes. The
Form CMS–64 and Form CMS–21
comparison serves as a tool for both
States and CMS to determine if all
payments for services provided to
individual beneficiaries for which the
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State claims Title XIX or Title XXI
match are included. As we have found
that this quality control step has
identified potential problems with the
PERM universes, we are not adopting
any recommendations to eliminate this
process. However, we will work with
States to explore options regarding how
this process can be more effective for
States and CMS. Additionally, we will
consider for future cycles how to
provide the most detailed information
possible about this process so States can
plan and prepare accordingly. As a
result, we are modifying § 431.972 to
include the requirement that States
establish controls to ensure the FFS and
managed care universes are accurate
and complete and to require a
comparison of the PERM universes to
the Forms CMS–64 and CMS–21.
Comment: We received a number of
comments related to universe
development and sampling issues
including the following:
• One commenter stated that CMS
should utilize Medicaid Statistical
Information System (MSIS) data for the
Medicaid universe submission and if
the data is not robust enough, make
changes to the MSIS data so it can meet
PERM requirements;
• One commenter stated that CMS
should only require a universe
submission and review if the universe
exceeds a pre-established minimum
threshold in terms of number of claims
or total dollar amount;
• One commenter stated that CMS
should review the current sampling
methodology which oversamples high
dollar claims to determine if the
methodology is yielding the desired
results;
• One commenter stated that CMS
should provide more technical guidance
to States for the submission of the
claims universe data to prevent differing
interpretations of the requirements.
Response: While the MSIS data will
not currently fully meet the
requirements of PERM, we understand
that States are required to pull similar
data for several CMS initiatives,
resulting in redundancies with already
limited State resources. We are
currently beginning year two of the
minimum data set pilot for PERM, in
which our contractor is working with a
small number of States, on a voluntary
basis, to review available data fields and
determine if it would be possible to
create one data submission that meets
the needs of multiple programs.
The IPIA and OMB guidance (OMB
M–06–23, Appendix C to OMB Circular
A–123, August 10, 2006) requires that
all programs that are susceptible to
significant erroneous payments (where
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the annual erroneous payments in the
program exceed both 2.5 percent of
program payments and $10 million)
must participate in the error rate
measurement. Only those programs
whose annual erroneous payments fall
below this threshold may not be subject
to the error rate measurement
requirements. Therefore, a single State
universe, no matter what the size in
terms of claims and dollars, is not
eligible for omission from the national
error rate measurement in a given cycle.
The current sampling methodology is
yielding the desired results. The
overweighting of higher dollar payments
(which is taken into account when
calculating error rates) enables us to
draw a smaller sample size that has a
reasonable probability of meeting the
precision requirements, compared to a
perfectly random sample or a sample
stratified by service type. In this
manner, we reduce burden on States,
the Federal government, beneficiaries,
and providers.
Finally, we appreciate the
recommendation to provide States with
more technical guidance on claims
submission. We are in the process of
developing a PERM manual, which we
envision will be a single resource for all
PERM-related guidance. As we develop
the manual and update data submission
and eligibility instructions, we will look
for ways in which to improve technical
guidance. We are also considering
adding this as a topic for discussion
with the PERM Technical Advisory
Group (TAG).
2. Eligibility
The eligibility sampling requirements
are described in § 431.978. The universe
for the eligibility component is casebased, not claims-based. The case as a
sampling unit only applies to the
eligibility component. For PERM
eligibility, the ‘‘universe’’ is the total
number of Medicaid or CHIP cases,
which, as discussed in the proposed
rule, is comprised of all beneficiaries,
both individuals and families. The
eligibility sampling plan and procedures
state that the total eligibility sample size
must be estimated to achieve within a
3 percent precision level at a 95 percent
confidence interval for the eligibility
component of the program.
For PERM eligibility, the initial
sample size is calculated under the
assumption that the error rate is 5
percent and the universe is greater than
10,000 total cases. The estimated error
rate for a State should be at a 95 percent
confidence interval of 3 percentage
points in either direction. This means
that the desired precision requirements
will be achieved with a high probability
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if the actual error rate is 5 percent or
less. For this reason, an annual sample
of 504 active cases and 204 negative
cases should be selected in a State’s
base PERM year to meet State-level
precision requirements with a high
probability. Appendix D of the PERM
Eligibility Review Instructions
elaborates on the theory of sample size
at the State-level for the dollar-weighted
active case error rates, and is on the
CMS Web site at https://www.cms.gov/
perm/downloads/
PERM_Eligibility_Review_Guidance.pdf.
Eligibility sampling is performed by
the States, and States have the
opportunity to adjust their eligibility
sample size based on the eligibility error
rate in the previous PERM cycle. After
a State’s base PERM year, we will
determine, with input from the State, a
sample size that will meet desired
precision goals at lower or higher
sample sizes based on the outcome of
the State’s previous PERM cycle. The
sample size could either increase or
decrease given the results of the
previous review year. We proposed to
establish a maximum sample size for
eligibility at 1,000 cases. States must
submit an eligibility sampling plan by
August 1st before the fiscal year being
measured and include a proposed
sample size for their State. Our
contractor will review and approve all
eligibility sampling plans. The State
must notify CMS that it will be using
the same plan from the previous review
year if the plan is unchanged. However,
we will review State sampling plans
from prior cycles in each PERM cycle to
ensure that information is accurate and
up-to-date. States will be asked for
revisions when necessary.
As in the claims universe, States with
PERM eligibility universes under 10,000
cases can propose a reduced eligibility
sample size for either the base year or
any subsequent PERM cycle.
Additionally, section 203 of the
CHIPRA describes the State option to
enroll children in Medicaid or CHIP
based on findings of an Express Lane
agency in order to conduct simplified
eligibility determinations. Under
sections 203(a)(1) and (2) of the
CHIPRA, an error rate measurement will
be created with respect to the
enrollment of children under the
Express Lane Eligibility option. The law
directs States not to include children
enrolled using the Express Lane
Eligibility option starting April 1, 2009,
in data or samples used for purposes of
complying with MEQC and PERM
requirements. Provisions for States’
Express Lane option will be set forth in
a future rulemaking document.
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We proposed to revise § 431.814 and
§ 431.978 to reflect the changes and
clarifications specified previously.
We received the following comments
regarding our proposed revisions to the
eligibility sample sizes.
Comment: A few commenters
suggested that we set minimum
eligibility sample sizes for active and
negative cases.
Response: We cannot adopt this
recommendation. By setting a minimum
eligibility sample size, we risk having
sample sizes that are too small to meet
the IPIA’s precision requirements for
States that had higher error rates in their
subsequent PERM cycles. If the realized
variation for the State is not as favorable
as the earlier history, the State’s error
rate will not meet State-level precision
requirements and may, in some cases,
jeopardize meeting national precision
goals. However, the States will still have
the potential to reduce their eligibility
sample sizes based on prior years’ data.
Reduced State sample sizes will balance
the results from the PERM sampling
equations with the need to reliably
reproduce small error rates. Sample size
reductions will be based on a State’s
previous eligibility error rate in PERM
or MEQC (depending upon the method
chosen by the State for PERM), the
typical margin of error for that previous
error rate, and the results from
simulation studies on small samples.
These studies examined the point at
which small samples cease to reliably
return known small error rates in the
targeted universes. Reduced sample
sizes must also meet the confidence and
precision requirements.
Comment: One commenter disagreed
with setting a maximum sample size
and requiring States with eligibility
error rates above the 5 percent standard
to increase their eligibility sample size.
The commenter recommends the sample
size remain constant from cycle to cycle.
Response: We disagree with the
commenter. We recognize that sample
sizes, particularly for eligibility, drive
State resource needs. The possibility of
a larger sample size is necessary because
the standard sample sizes are not likely
to meet the IPIA precision requirements
if a State’s rate is significantly higher
than expected. We are setting a
maximum sample size in order to keep
the sample sizes manageable as CMS
would find it necessary for some States
to sample significantly more than 1,000
cases to meet IPIA precision
requirements.
B. Error Criteria
Under the PERM program, we identify
improper payments through claims
reviews and eligibility reviews. For the
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claims review, we perform the
following: (1) a data processing review
of a sample of FFS and managed care
payments to ensure the payments were
processed and paid in accordance with
State and Federal policy; and (2) a
medical review of a sample of FFS
payments to ensure that the services
were medically necessary, coded
correctly, and provided and
documented in accordance with State
and Federal policy. For the eligibility
review, we rely on States to review a
sample of beneficiary cases to ensure
that they were determined eligible for
the program in accordance with
documented State policies and
procedures and for any services
received and paid for by Medicaid or
CHIP (as applicable). The PERM
eligibility review also considers
negative cases (cases where eligibility
was denied or terminated). A negative
case is in error if the case was
improperly denied or incorrectly
terminated in accordance with State
documented policies and procedures.
However, because there are no
payments associated with these cases,
only a case error rate is calculated.
These errors are not factored into the
PERM error rate, which is a payment
error rate.
Under the IPIA, to be considered an
improper payment, the error made must
affect payment under applicable Federal
policy and State policy. Improper
payments include both overpayments
and underpayments. A payment is also
considered improper where it cannot be
discerned whether the payment was
proper as a result of insufficient or lack
of documentation.
Consistent with the IPIA, the PERM
error rate itself does not distinguish
between ‘‘State’’ and ‘‘provider’’ errors;
all dollars in error identified through
PERM reviews contribute to the State
error rate. In practice, the data
processing and eligibility reviews focus
on determinations made by State
systems and personnel, while the
medical review focuses on
documentation maintained and claims
submitted by providers.
Section 601(c)(1)(A) of the CHIPRA
requires us to promulgate a new final
rule that includes clearly defined
criteria for errors for both States and
providers. Accordingly, we proposed to
add § 431.960, ‘‘Types of payment
errors,’’ to clarify that State or provider
errors for purposes of the PERM error
rate must affect payment under
applicable Federal policy and State
policy, and to generally categorize data
processing errors and eligibility review
errors as State errors and medical
review errors as provider errors. The
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data processing errors, medical review
errors, and eligibility review errors may
include, but are not limited to, the types
of improper payments discussed below.
b. Medical Review Errors (generally
provider errors)
i. No documentation
a. Data processing errors (State errors)
The provider did not respond to the
request for records within the required
timeframe.
i. Duplicate item
ii. Insufficient documentation
The sampled line item/claim is an
exact duplicate of another line item/
claim that was previously paid (for
example, same patient, same provider,
same date of service, same procedure
code, and same modifier).
There is not enough documentation to
support the service.
1. Claims Review Error Criteria
ii. Non-covered service
The State policy indicates that the
service is not payable by the Medicaid
or CHIP programs and/or the beneficiary
is not in the coverage category for that
service.
iii. Fee-for-service claim for a managed
care service
iii. Procedure coding error
The procedure was performed but
billed using an incorrect procedure code
and the result affected the payment
amount.
iv. Diagnosis coding error
According to the medical record, the
diagnosis was incorrect and resulted in
a payment error—as in a Diagnosis
Related Group (DRG) error.
v. Unbundling
The beneficiary is enrolled in a
managed care organization that should
have covered the service, but the
sampled service was inappropriately
paid by the Medicaid or CHIP FFS
component.
The provider separately billed and
was paid for the separate components of
a procedure code when only one
inclusive procedure code should have
been billed and paid.
iv. Third-party liability
The incorrect number of units was
billed for a particular procedure/service,
National Drug Code (NDC) units, or
revenue code. This does not include
claims where the provider billed for less
than the allowable amount, as provided
for in written State policy.
The service should have been paid by
a third party and was inappropriately
paid by Medicaid or CHIP.
v. Pricing error
Payment for the service does not
correspond with the pricing schedule on
file and in effect for the date of service.
vi. Logic edit
A system edit was not in place based
on policy or a system edit was in place
but was not working correctly and the
line item/claim was paid (for example,
incompatibility between gender and
procedure).
vii. Data entry errors
viii. Managed care rate cell error
The beneficiary was enrolled in
managed care and payment was made,
but for the wrong rate cell.
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ix. Managed care payment error
The beneficiary was enrolled in
managed care and assigned to the
correct rate cell, but the amount paid for
that rate cell was incorrect.
Errors not included in any of the
above categories.
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vii. Medically unnecessary service
The service was medically
unnecessary based upon the
documentation of the patient’s
condition in the medical record in
accordance with written State policies
and procedures related to medical
necessity.
viii. Policy violation
A policy is in place regarding the
service or procedure performed and
medical review indicates that the
service or procedure is not in agreement
with the documented policy.
A line item/claim is in error due to
clerical errors in the data entry of the
claim.
x. Other data processing error
vi. Number of unit(s) error
ix. Administrative/other medical review
error
A payment error was determined by
the medical review but does not fit into
one of the other medical review error
categories, including State-specific noncovered services.
c. Eligibility errors (State errors)
i. Not eligible
An individual beneficiary or family is
receiving benefits under the program
but does not meet the State’s categorical
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and financial criteria in the first 30 days
of eligibility being verified using the
State’s documented policy and
procedures.
ii. Eligible with ineligible services
An individual beneficiary or family
meets the State’s categorical and
financial criteria for receipt of benefits
under the Medicaid or CHIP program
but was not eligible to receive particular
services in accordance with the State’s
documented policies and procedures.
iii. Undetermined
The case record lacks or contains
insufficient documentation, in
accordance with the State’s documented
policies and procedures, to make a
definitive review decision for eligibility
or ineligibility.
iv. Liability overstated
The beneficiary overpaid toward an
assigned liability amount or cost of
institutional care and the State paid too
little.
v. Liability understated
Beneficiary underpaid toward an
assigned liability amount or cost of
institutional care and the State paid too
much.
vi. Managed care error 1
Ineligible for managed care—Upon
verification of residency and program
eligibility, the beneficiary is enrolled in
managed care but is not eligible for
managed care.
vii. Managed care error 2
Eligible for managed care but
improperly enrolled—Beneficiary is
eligible for both the program and for
managed care but not enrolled in the
correct managed care plan as of the
month eligibility is being verified.
viii. Improper denial
An application for program benefits
was denied by the State for not meeting
a categorical and/or financial eligibility
requirement but upon review is found to
be eligible for the tested category or a
different category under the program in
accordance with the State’s documented
policies and procedures.
ix. Improper termination
Based on a completed
redetermination, the State determines
an existing beneficiary no longer meets
the program’s categorical and/or
financial eligibility requirements and is
terminated but upon review is found to
still be eligible for the tested category or
a different category under the program
in accordance with the State’s
documented policies and procedures.
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2. Definitions
We proposed to add the following
definitions for ‘‘provider error’’ and
‘‘State error’’ to § 431.958.
Provider error includes, but is not
limited to, an improper payment made
due to lack of or insufficient
documentation, incorrect coding,
improper billing (for example,
unbundling, incorrect number of units),
a payment that is in error due to lack of
medical necessity, or evidence that the
service was not provided in compliance
with documented State or Federal
policy.
State error includes, but is not limited
to the following:
• A payment that is in error due to
incorrect processing (for example,
duplicate of an earlier payment,
payment for a non-covered service,
payment for an ineligible beneficiary).
• Incorrect payment amount (for
example, incorrect fee schedule or
capitation rate applied, incorrect thirdparty liability applied).
• A payment error resulting from
services being provided to an individual
who—
++ Was ineligible when authorized or
when he or she received services;
++ Was eligible for the program but
was ineligible for certain services he or
she received;
++ Had not met applicable
beneficiary liability requirements when
authorized eligible or overpaid toward
actual liability; or
++ Had a lack of or insufficient
documentation to make a definitive
eligibility review decision for the tested
category or a different category under
the program in accordance with the
State’s documented policies and
procedures.
To avoid any confusion that may have
been caused by listing some types of
provider and State errors in the
definitions of ‘‘provider error’’ and ‘‘State
error,’’ while at the same time listing
overlapping errors in § 431.960, ‘‘types
of payment errors,’’ we are revising
§ 431.958 and § 431.960 to clarify the
relationship between provider errors,
State errors, and types of payment
errors. These revisions do not modify
the substance of our proposed rule.
Accordingly, we are adding
§ 431.960(b)(3) to specify that data
processing errors include, but are not
limited to, payment for duplicate items,
payment for non-covered services,
payment for FFS claims for managed
care services, payment for services that
should have been paid by a third party
but were inappropriately paid by
Medicaid or CHIP, pricing errors, logic
edit errors, data entry errors, managed
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care rate cell errors, and managed care
payment errors.
We are adding § 431.960(c)(3) to
specify that medical review errors
include, but are not limited to, lack of
documentation, insufficient
documentation, procedure coding
errors, diagnosis coding errors,
unbundling, number of unit errors,
medically unnecessary services, policy
violations, and administrative errors.
We are also revising § 431.960(d)(1),
to specify that eligibility errors include,
but are not limited to, benefits being
provided to ineligible beneficiaries,
benefits provided to eligible
beneficiaries but for ineligible services,
cases where the case record lacks or
contains insufficient documentation to
determine eligibility, cases where the
beneficiary’s liability is understated,
cases where the beneficiary’s liability is
overstated, cases where the beneficiary
received managed care benefits but is
ineligible for managed care, cases where
the beneficiary is eligible for managed
care but is improperly enrolled in the
correct managed care plan, improper
denials of eligibility, and improper
termination of eligibility.
The error criteria listed under
§ 431.960, ‘‘types of payment errors,’’
can be generally categorized into
provider errors and State errors.
Therefore, we are revising the
definitions of ‘‘provider errors’’ and
State errors’’ in § 431.958 to reference
the errors as provided in § 431.960.
We received the following comments
regarding our proposed revisions to the
error criteria.
Comment: Several commenters stated
that ‘‘no documentation’’ errors are not
errors, that they are actually
undetermined, and should not be
included as errors for purposes of error
rate calculation. In addition, the
commenters requested that error rates
reported by CMS include breakouts to
show errors attributed to data
processing versus medical review.
Response: We disagree with the
comments that ‘‘no documentation’’
errors are not errors. We consider cases
in which no documentation is received
to be errors based on Medicaid statute
and OMB guidance. Providers are
required to support their claims for
payment, when requested, with records
and documentation demonstrating the
medical context and medical necessity
of the service or good provided. It is
only through the assessment of this
documentation that the claim can be
reviewed for its accuracy. In the PERM
program, when providers fail to respond
to a request for documentation, or the
documentation provided is insufficient
to support the validity of medical
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service or good provided, the claim is
counted as an error in payment. Title
XIX, section 1902(a)(27)(A) of the Act,
requires providers to maintain
documentation necessary to fully
disclose the extent of the services
provided to Medicaid and CHIP
beneficiaries, and authorizes the
individual State or the Secretary of
Health and Human Services to request
that that documentation from the
provider to support the claim for
payment:
A State plan for medical assistance must
* * * provide for agreements with every
person or institution providing services
under the State plan under which such
person or institution agrees (A) to keep such
records as are necessary fully to disclose the
extent of the services provided to individuals
receiving assistance under the State plan, and
(B) to furnish the State agency or the
Secretary with such information, regarding
any payments claimed by such person or
institution for providing services under the
State plan, as the State agency or the
Secretary may from time to time request. (42
U.S.C. 1396a(a)(27)).
Section 2107(b)(1) of the Act requires
States to collect data, maintain records,
and furnish reports that the Secretary
determines necessary to monitor the
administration, compliance and
evaluation of the CHIP program. Section
2107(b)(3) of the Act requires the State
to afford the Secretary access to any
records or information relating to the
CHIP program for purposes of review or
audit.
In addition, OMB’s guidance on
implementing the IPIA specifies that,
‘‘* * * when an agency’s review is
unable to discern whether a payment
was proper as a result of insufficient or
lack of documentation, this payment
must also be considered an error.’’ (OMB
M–06–23, Appendix C to OMB Circular
A–123, August 10, 2006). For these
reasons, we will continue to consider
claims for which no documentation is
received as errors for purposes of error
rate calculation and recoveries.
We do agree that it is important to
provide as much information as possible
about the different types of errors
comprising the overall error rate.
Therefore, we will continue to provide
States with more detail on the number
of errors and dollars in error by error
type, aggregated nationally and by State
in reports following the measurement
cycle for corrective action purposes. In
addition, we will continue to publish
our error rate report on our Web site at
https://www.cms.gov/PERM. This report
contains detailed breakouts of the error
rates including errors found during the
medical review, errors found in the data
processing review, and eligibility review
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errors. Finally, starting with the FY
2010 cycle, we intend to perform
additional analysis on the error rate
data, including categorizing errors by
service type and error type as
recommended by the Office of Inspector
General (OIG). We intend to publish the
results in the annual PERM report and
also incorporate the findings into the
corrective action reports provided to
States.
Comment: Some commenters
suggested that the proposed rule does
not amend the administrative criteria
into State and provider errors as
required by the CHIPRA. Additionally,
some commenters questioned what
would be done with the definitions and
requested that two State error rates be
provided to States-the State error rate
and the provider error rate.
Response: The IPIA requires Federal
agencies to measure ‘‘improper
payments’’ and does not distinguish
between different types of improper
payments (for example, unintentional
errors vs. fraud) or different types of
errors (for example, State-caused errors
vs. provider-caused errors). The
CHIPRA requires CMS to define the
criteria for State and provider errors but
does not exclude either from the error
rate. Therefore, for purposes of
calculating the error rate, any error
found (whether State-caused or
provider-caused) must be included.
The PERM criteria for the three types
of errors are described in § 431.960(a)
through (d). More specific criteria will
be, to a certain extent, State-specific
depending on local policies. We will
consider publishing more details on the
process for reviewing payments and
determining errors in a program manual.
We do not intend to use the definitions
to calculate a separate State and
provider error rate at the national level;
we believe the overall benefit of
classifying errors as ‘‘State’’ and
‘‘provider’’ will be seen in the corrective
action phase of PERM. For this reason,
we are adopting the commenter’s
recommendation, and will provide
individual States with three State error
rates for corrective action purposes—a
State error rate, a provider error rate,
and an overall program error rate which
combines the State and provider error
rates into one. The official error rates
recognized by CMS will continue to be
the overall error rates which take into
account all errors found during the
PERM review.
Comment: Some commenters asked
that the timeframe for providers to
submit documentation should be
extended from the current 60 days to 90
days, which was allowed in earlier
versions of the PERM regulations.
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Response: Based on an analysis of
data from the past three PERM
measurement cycles, providers
generally submit documentation well in
advance of the 60 days allowed. In FY
2007, the average number of days
providers took to respond to a request
for documentation was 35; in FY 2008,
the average was 32 days; and in FY
2009, the average number of days has
been 32 thus far. In addition, PERM
accepts late documentation in certain
instances and recommends that States
encourage providers to submit
documentation to the PERM contractor
even if it is late. However, in view of the
commenters’ concerns, as well as to be
consistent with the Comprehensive
Error Rate Testing (CERT) program
which measures the Medicare FFS error
rate, we are extending the timeframe for
documentation submission from 60 days
to 75 days, or the final cut-off date for
error rate calculation purposes
(generally July 15th of the second year
of a measurement cycle), whichever
occurs first.
In cases where the PERM contractor
receives no documentation from the
provider once 75 days has passed since
the initial request, the PERM contractor
will consider the case to be a no
documentation error. The PERM
contractor will consider any
documentation received after the 75th
day ‘‘late documentation’’. If the PERM
contractor receives late documentation
prior to the documentation cut-off date
for error rate calculation and reporting
purposes (generally the second July 15
of a measurement cycle), they will
review the records and, if justified,
revise the error finding. Claims that
complete the review process are
included in the report. Claims for which
the PERM contractor receives no
documentation are counted as no
documentation errors. Additionally, in
accordance with established PERM
process, if we determine that the
documentation submitted by the
provider is insufficient to make a
determination about whether or not the
claim should have been paid, we will
request additional documentation from
the provider. Providers have 14 calendar
days to submit the additional
documentation to CMS. We maintain
that this policy will allow providers
sufficient time to submit required
documentation.
We revised § 431.970(b) to reflect the
timeframes described previously.
Comment: A commenter questioned
the data processing error category ‘‘FFS
claim for a managed care service’’,
stating that the procedure followed by
CMS with regard to this criterion should
be to ensure that MMIS system edits
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48827
related to the types of services to deny
are working properly, rather than
comparing FFS claims to encounter
data.
Response: Under PERM, we not only
need to check that edits used to deny
claims are working properly, but also
need to ensure that all claims paid in
the sample are paid correctly. When
conducting a managed care review, we
do not compare FFS claims to encounter
data, but rather check for program,
recipient and provider eligibility. We
also determine if the beneficiary was
enrolled or should have been enrolled
in managed care. If a FFS claim was
paid for a managed care recipient, we
also have to determine whether the FFS
claim was for a service carved out of the
managed care contract or whether the
claim was paid because the beneficiary
was still in a FFS window prior to
enrollment.
Comment: One commenter stated that
their State policy does not allow a
provider to bill for higher codes or units
of service than what was provided;
however, it does not preclude the
provider from billing for a lesser code or
fewer units of service than was
provided. The commenter
recommended that a payment error not
be automatically assessed whenever
lesser codes or fewer units of service are
billed.
Response: In 2007, we established a
policy in guidance (the Review
Contractor’s medical review manual),
which, for PERM purposes, allows for
under-billing for number of units-type
claims by providers. Under that policy,
these cases are not automatically
determined errors. For wrong procedure
code errors, wrong diagnosis code
errors, or DRG errors, we identify those
instances where a provider billed using
an incorrect procedure code based on
the medical record documentation and
we request repricing by the State. It is
up to the State to determine (in
accordance with their written policies
and payment schedules) under repricing
and/or difference resolution if the
original payment was correct or if the
use of the corrected procedure code/
diagnosis code/DRG resulted in wrong
claim payment. States are required to
reprice the claim by providing the
correct payment that should have been
made for the correct code identified
during the medical review.
We are clarifying that the term
‘‘number of unit(s) error’’ excludes
underpayment errors that occur when a
provider bills for a lesser code or fewer
units of service than was provided, as
provided for in written State policy.
Comment: We received a comment
about situations in which payment may
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not correspond with the pricing
schedule. The commenter stated that
their State’s policies support
reimbursement based on the lesser of
the provider charge amount or the fee
schedule. The commenter stated it is
inappropriate to assess an error if the
payment for service does not correspond
with the pricing schedule on file and in
effect for the date of service and
recommends that errors not be assessed
based solely on payment corresponding
to the fee schedule.
Response: We do not assess errors
solely based on payment/fee schedules.
We inquire about each State’s payment
policies at orientation meetings and in
data processing questionnaires. We
document each State’s policies
regarding whether any types of claims
are paid when the billed amount is less
than that allowed by the State’s fee
schedules. If it is the State’s policy to
pay the allowed amount up to the
amount billed by the provider then we
would not consider the claim an error.
Decisions about errors are based on each
State’s policies.
Comment: We received comments
regarding third-party liability (TPL)
errors determined during the data
processing review. One commenter
stated that the procedure followed by
CMS with regard to this criterion should
be to ensure that MMIS TPL system
edits are working properly, rather than
verifying the amount paid by the other
insurer. Another commenter stated that
both State policies and Federal
regulations support methodologies to
seek reimbursement of a claim if TPL is
discovered after the claim was paid. The
commenter recommends not assessing
an error based on TPL discovered after
the claim was paid.
Response: We ascertain whether the
TPL edits are working appropriately.
However, if TPL should have been
applied to the claim and was not, then
we would need to know the amount
paid by the liable third party in order to
determine how much of the payment
was in error. Even when edits are
working appropriately, human
intervention often allows a claim to pay
even though the system suspended the
payment.
We make our determination based on
what information was known or should
have been known at the time of
payment. For instance, if TPL was
indicated on a paper claim but that
information was not entered into the
MMIS and the full claim was paid by
Medicaid, it would be determined as an
error.
Comment: Regarding the process for
determining medical necessity, one
commenter questioned whether or not
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the PERM review is based solely on
InterQual Criteria, as some States not
only utilize InterQual Criteria but also a
utilization review that includes a nurse
and physician review in certain
instances for determination of medical
necessity. The commenter stated that
through this process, the physician may
override the nurse’s finding based on
experience and clinical judgment. The
commenter recommended that
physician findings for inpatient hospital
stays not be overridden by CMS for
States that utilize medical experts to
augment their determination of medical
necessity.
Response: The purpose of the PERM
review is to conduct an independent
review of the sampled claims to identify
improper payments. During the PERM
medical review orientation conducted
with each State prior to the beginning of
the medical review process, the Statespecific criteria and guidelines used to
determine medical necessity are
requested as States use various methods
(for example, Milliman’s, InterQual, the
Quality Improvement Organization
(QIOs)). Our contractor takes into
consideration the medical necessity
criteria used by the individual State for
screening purposes, and, if a medical
necessity error is identified, the record
is reviewed by a second level reviewer
with greater expertise than the first
reviewer. Where there are comorbidities or complications
documented in the record, clinical
review judgment is applied before any
error is reported to the State. In no case
does clinical review judgment override
statutory, regulatory, ruling, or policy
provisions. All documentation and
policy requirements are met before
clinical review judgment applies.
For example, if the State uses
InterQual Criteria to determine medical
necessity, our contractor screens the
medical record using InterQual Criteria
at the first level of review. When an
improper payment is identified, the case
is referred to a second level review for
verification that the InterQual Criteria
are applied accurately and that State
policy, rulings, statute and Federal
statute, regulatory, ruling, and policy
provisions are applied with accuracy.
Clinical review judgment is applied
only if needed after all other review is
completed. It may be needed when the
medical decision requires clinical
judgment based on the patient’s
condition, co-morbidities or
complications documented in the
medical record submitted. If an error is
found and the State disagrees with the
finding, the State has the opportunity to
request difference resolution with the
contractor. For errors disputed by the
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State, the difference resolution review is
conducted by review supervisors or
managers and if the medical necessity
error is upheld, the record is reviewed
by a review panel consisting of review
managers, directors and a board
certified physician. During the
difference resolution process, the State
can provide to the PERM contractor any
relevant utilization review findings that
will be given full consideration when
the claim is re-reviewed and a final
determination is made.
Comment: Several commenters
requested that we reconsider the 60-day
adjustment period policy at
§ 431.970(a)(8), which requires that, for
claims reviews, States submit
adjustments within 60 days of the
adjudication dates for the original
claims or line items with sufficient
information to indicate the nature of the
adjustments and to match the
adjustments to the original claims or
line items. Commenters stated that the
State timeframe for allowing
adjustments is often greater than 60
days, in some case up to 12 months.
Some commenters noted that this policy
has resulted in inappropriate errors
when States have adjusted after 60 days.
Response: While we understand the
commenters’ concerns and have
carefully reconsidered this requirement,
we are not modifying the adjustment
rule in regulation at this time. The
purpose of the rule is to maintain
consistency across States in the time
they have to submit adjustments, as well
as to ensure that the measurement is
completed on time. As States have
varying timeframes in which claims are
adjusted, we cannot extend the
timeframe in a manner that would
accommodate all States’ practices. The
60-day timeframe allows for claims
adjustments while maintaining a
timeline that also allows for completing
the reviews and computing and
reporting the error rates in time for
inclusion in the Agency Financial
Report (AFR). If we extend the
timeframe to a point beyond 60 days, we
cannot be assured that the error rate
measurement process will be completed
in time to report the error rate.
However, if an error is cited and it
would not have been in error had the
adjustment been considered, the State
may document in writing to CMS on
what Form CMS–64 or Form CMS–21
report this claim’s adjustment was
included on. In these instances, the
State will not be required to return the
FFP to CMS.
Eligibility Errors
Comment: One commenter requested
clarification for what constitutes an
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eligibility improper payment if an error
must affect payment to be an improper
payment.
Response: An improper payment for
eligibility is cited when the services
received by the beneficiary in the
sample month were improperly paid
based on the State’s documented
policies and procedures, in whole or in
part, due to the ineligibility of the
beneficiary, the beneficiary receiving
uncovered services, the beneficiary
being eligible for the program but
ineligible for the services he or she
received, an eligibility review decision
that cannot be completed, the
beneficiary’s liability being understated
or overstated, or the beneficiary being
improperly enrolled in the correct
managed care plan. Eligibility errors
will not result in improper payments if
no services were received in the sample
month or, based on State findings,
services were not received in error.
Accordingly, we proposed to specify in
the new § 431.960 that the dollars paid
in error due to the eligibility error is the
measure of the payment error.
Comment: A few commenters
requested CMS clarify how Liability
Overstated and Liability Understated
errors should be computed.
Response: Liability Overstated and
Liability Understated are error
categories addressed in the eligibility
instructions found at https://
www.cms.gov/PERM. The States should
verify that any liability, co-payment, or
premium amounts were calculated
correctly to determine if State and
Federal dollars were paid correctly. The
PERM reviews only apply State and
Federal dollars to the amounts of
improper payments. Beneficiary dollars
are not inclusive to the payment error
rate. Based on State feedback during a
cycle, we have introduced other
situations that could result in these
types of errors and have added it to the
definitions of these errors in the
eligibility instructions.
Comment: A commenter requested
that we increase the tolerance level for
cost share liability error to more than
$25 to factor in caseload growth and
inflation over the past 30 years.
Response: While we understand that
other quality control programs have
adopted a threshold for certain
components of the measurement, PERM
is subject to IPIA requirements and
there is no allowance for a minimum
dollar in error threshold. Therefore, we
are not implementing this
recommendation.
Undetermined Eligibility Errors
Comment: A commenter requested
clarification on the newly designated
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§ 431.980(e)(1)(vii)(A), which states the
following: ‘‘If eligibility or ineligibility
cannot be verified, cite a case as
undetermined.’’ The commenter asked if
the text applies to all eligibility
elements or just the client’s selfdeclared or self-certified eligibility
elements only.
Response: The requirements are the
same for all elements of the review. We
have provided the information for cases
cited as undetermined in two places:
First, we are redesignating
§ 431.980(e)(1)(viii) as § 431.980(vii)(A)
to clarify that the new (e)(1)(vi) of this
section specifically relates to review of
self-declaration and second, paragraph
(e)(1)(ix)(B) of this section relates to all
elements of the eligibility review.
Comment: Several comments received
were in reference to cases where the
sampled beneficiary is incarcerated, and
therefore, cannot cooperate in the
eligibility review conducted, often
resulting in a finding of
‘‘undetermined.’’ It was recommended
that CMS add a provision to the
regulation that in instances where a
sampled beneficiary is incarcerated, the
State should be allowed to drop and
replace this case. Another commenter
references MEQC and dropping cases in
which the sampled beneficiary does not
cooperate. Additional commenters also
cited the existence of a threshold in
other quality control programs, such as
the measurement for the Supplemental
Nutrition Assistance Program, to allow
for a certain percentage of cases that
cannot be completed and recommended
that a threshold be developed.
Response: The purpose of the
‘‘undetermined’’ review findings is to
address cases such as those described by
the commenter where the eligibility
review cannot be completed and/or
eligibility cannot be verified for the
PERM review. Therefore, we are not
adopting this recommendation.
Beneficiary cooperation is not
required to complete the PERM review
and other reasonable evidence may be
used to verify eligibility if the
beneficiary cannot be contacted.
Furthermore, the charge of PERM is to
calculate a statistically valid error rate,
which is a different outcome than the
goals of other quality control programs
that might employ a threshold.
Dropping cases that cannot be
determined lessens the validity of the
State error rate and introduces risk to
not meeting IPIA precision
requirements. Dropping cases would
also introduce bias into the error rate
measurement in that universe totals
cannot be adjusted to account for what
percentage of the universe, which is
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used to weight the sample each month,
is comprised of undetermined cases.
Comment: Several commenters
recommend that ‘‘undetermined’’ cases
be excluded from the eligibility
payment error rate. The commenter
states that not all ‘‘undetermined’’ cases
represent dollars in error.
Response: ‘‘Undetermined’’ cases must
not be excluded as payment errors as
they are cases in which there is
insufficient documentation to verify
whether, or not, payments made on
behalf of the sampled case were
appropriately paid. Under OMB’s IPIA
guidance, such cases must be included
as errors. However, as we proposed, we
will allow States to have their Statespecific error rates calculated with
undetermined cases included as errors,
and with undetermined cases excluded
as errors. We will also post this
information with the final State-specific
program and component error rates on
the medical review contractor’s tracking
Web site.
Comment: A few commenters
expressed concern about excluding
undetermined cases from State-specific
error rates, but including them in the
national payment error rate. Although a
positive step, the commenters would
rather exclude undetermined cases
completely.
Response: Under the OMB guidance,
undetermined cases must be included in
the national error rate. Therefore, we
cannot exclude those cases completely.
After some consideration, operationally
there is no way that we can exclude
undetermined cases from State errors
but include them in the national error
rate. The number and amount of
undetermined cases will still be
weighted according to States’ sizes and
may still be associated with each State.
CMS’ official error rate for Medicaid
and/or CHIP includes undetermined
cases as errors, the States’ error rates for
future operations must be the Statespecific error rate with undetermined
cases included as errors.
As a result, we are removing the
proposed § 431.960(f)(2) that excludes
undetermined cases from State specific
error rates.
Comment: One commenter asked
whether or not a missing eligibility case
record would be considered an
improper payment as this would
constitute insufficient or lack of
documentation and whether or not an
electronic case record could be used if
a physical case record cannot be
obtained.
Response: For eligibility, a missing
case record could be classified as a
technical error and does not affect the
eligibility of a sampled beneficiary. An
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eligibility review must still be
completed for this case using other
reasonable evidence. Furthermore, we
define case record at § 431.958 as either
a hardcopy or electronic file that
contains information on a beneficiary
regarding program eligibility.
Comment: One commenter suggests
that we exclude undetermined cases
from the error counts and that if CMS
is concerned about States placing cases
in the undetermined category to avoid
citing them as errors it should hire a
Federal contractor to conduct re-reviews
to ensure the accuracy and integrity of
States’ findings.
Response: We appreciate the
recommendation for procuring a
contractor to complete re-reviews of
States’ eligibility findings. We continue
to consider this recommendation as a
possibility in future operations.
C. Self-Declaration for Eligibility
Reviews
Section 601(c)(2) of the CHIPRA
requires that the payment error rate
determined for a State shall not take
into account payment errors resulting
from the State’s verification of an
applicant’s self-declaration or selfcertification of eligibility for, and the
correct amount of, medical assistance or
child health assistance, if the State
process for verifying an applicant’s selfdeclaration or self-certification satisfies
the requirements for such process. We
have interpreted the CHIPRA to mean
that CMS must revise its eligibility
review procedures to be consistent with
State self-declaration policies, to the
extent they conform to Federal
requirements for self-declaration.
Currently, States are required to
review the case record and
independently verify eligibility criteria
where evidence is missing, or outdated
and likely to change, or otherwise as
needed. We proposed that an
applicant’s self-declaration statement
for Medicaid or CHIP would be
acceptable verification for eligibility
where State policy allows for selfdeclaration, so long as the following
requirements are met. The selfdeclaration statement must be:
• Present in the record;
• Not outdated (more than 12 months
old);
• In a valid, State approved format;
and
• Consistent with other facts in the
case record.
Additionally, we proposed that if the
above requirements are not met, a State
may verify eligibility through a new
self-declaration statement if permitted
under State law or policy, and, if a new
self-declaration cannot be obtained, the
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State may verify eligibility using third
party sources, for example,
documentation listed in section 7269 of
the State Medicaid Manual. We
proposed that if none of these efforts to
verify the self-declaration are
successful, then the case should be cited
as ‘‘Undetermined.’’ We proposed that
these undetermined cases would not be
included in the State-specific payment
error rate. However, we proposed to
specify in the new § 431.960 that these
errors be tracked nationally by
including these Undetermined cases in
the national program payment error
rates.
We proposed to modify § 431.980 to
provide these review requirements for
self-declaration in accordance with
States’ documented policies and
procedures. We also proposed to modify
the PERM eligibility instructions, found
at https://www.cms.gov/perm/
downloads/
PERM_Eligibility_Review_Guidance.pdf.
These instructions, which clarify and
provide additional guidance in
implementing the regulations, reflect
the new review procedures for selfdeclaration.
We received the following comments
regarding our proposed revisions to the
Self-Declaration for Eligibility Reviews.
Comment: One commenter
recommended that we clarify the
regulation to say that States do not have
to obtain a new self-declaration
statement for the PERM review and that
the existing statement meets the
necessary review criteria.
Response: The regulation will allow a
self-declaration that is present in the
case record to be used to verify
eligibility for the PERM reviews if it
meets the requirements of
§ 431.980(e)(1)(vi). If it does not meet
these requirements, States may obtain a
new self-declaration statement, or verify
the applicant’s eligibility using third
party sources, including applicable
caseworker notes, information obtained
by the PERM reviewer, and
documentation listed in section 7269 of
the State Medicaid Manual.
Comment: One commenter
recommended that we clarify that
statements obtained online or over the
telephone as part of an initial
application or redetermination are
acceptable as self-declaration for the
PERM review.
Response: For the PERM review, these
statements qualify as acceptable selfdeclaration if they meet the
requirements of § 431.980(e)(1)(vi). If
the self-declaration from the most recent
case action in the case record does not
meet these requirements, the eligibility
of the applicant must be verified in
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accordance with the requirements of
§ 431.980(e)(1)(vii) and the State’s
documented policies and procedures.
Comment: A commenter believes that
verifying household composition that is
self-declared, as required by the
eligibility review instructions, is
difficult to verify and many times not
questionable.
Response: We agree with the
commenter that verifying household
composition is difficult and will revise
the eligibility review guidance to say
that self-declaration for PERM is an
acceptable form of verification for the
PERM review, including household
composition, as long as the self-declared
information meets the criteria of
§ 431.980(e)(1)(vi).
Comment: Several commenters
requested clarification for what is
acceptable self-declaration for the PERM
review.
Response: After considering
comments, we will consider revising the
eligibility review guidance for verifying
self-declaration statements for the PERM
review. The guidance will include
acceptable forms of self-declaration to
include information taken over the
telephone, or information obtained by
the PERM reviewer, case worker notes,
information accessed from other
beneficiary records (for example, the
Supplemental Nutrition Assistance
Program), as well as the current
guidance for obtaining a new selfdeclaration statement in a Stateapproved format.
Comment: One commenter
recommended that we reissue eligibility
review guidance consistent with the
provisions of the new regulation.
Another commenter suggested that we
clarify that the PERM eligibility reviews
should be conducted consistent with
State eligibility policies and procedures.
Response: We plan to release new
eligibility review guidance based on the
provisions of the new regulation, as well
as feedback received from States from
prior cycles. The purpose of the
eligibility review is to verify the
eligibility of sampled cases using State
eligibility policies and criteria in effect
in the review month (so long as the
policies and criteria comply with the
State plan or if the plan is silent,
Federal laws and regulations).
Comment: One commenter agreed
with our proposed change to allow
States additional opportunities to
reduce the number of undetermined
cases by verifying eligibility using third
party sources if a new self-declaration
statement cannot be obtained.
Response: Although some
commenters interpret this as a new
policy, this is not a change from current
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policy. The eligibility review guidance
states that other reasonable evidence
can be used to verify eligibility. We will
add to this regulation and will consider
further clarifying in the eligibility
review instructions that States may use
other reasonable evidence to verify
eligibility if a self-declaration statement
in the case record does not meet the
requirements of § 431.980(e)(1)(vi) and a
new self-declaration statement cannot
be obtained.
Comment: Several commenters
wanted to know the rationale behind
determining two different error rates
based on whether or not undetermined
cases are due to self-declaration or other
reasons. The commenters question the
purpose of including any undetermined
cases in the national error rate if they
are to be excluded from the Statespecific error rates.
Response: Although we proposed to
exclude undetermined cases from Statespecific error rates and only include
them in the national error rate, we have
discovered that there is no true way to
exclude undetermined cases and not
associate them with each State. State
error rates will continue to be calculated
with and without the undetermined
cases. Also, the self-declaration review
procedures are being revised to reduce
the number of undetermined cases
based on conflicts between PERM
review procedures and State and
Federal policy.
Comment: Several commenters are
concerned that the proposed rule
contradicts both State self-declaration
policies and the eligibility review
procedures from previous years and
puts CMS at risk of not being compliant
with the CHIPRA legislation and of
calculating inconsistent error rates from
year to year.
Response: We agree with the concern
that the proposed rule contradicts State
self-declaration policies and are revising
our self-declaration policy to ensure that
it is not contradictory to States’ selfdeclaration policies and procedures.
The self-declaration statement for the
PERM review must be in a valid, Stateapproved format.
Also, all changes we are making to the
eligibility review procedures comply
with the CHIPRA and implement
process improvements recommended by
States that have participated in the
measurements. The goal of PERM is to
have a consistent measurement process.
We believe that the new self-declaration
regulations provide for a consistent
measurement process while at the same
time providing CMS with flexibility to
take into consideration different State’s
self-declaration policies. We will be
revising our eligibility review
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procedures in guidance to ensure that
we obtain more accurate eligibility error
findings based on current practices for
State Medicaid and CHIP eligibility
determinations.
Comment: A commenter
recommended clarification in the
regulation that certain eligibility criteria
are not always considered outdated if
verified correctly, but are older than 12
months, for example, citizenship or
alien status, birth date, and social
security number.
Response: We agree that there may be
certain eligibility criteria like those
identified by the commenter that are not
likely to change, and therefore, are not
always considered outdated if verified
correctly, but are older than 12 months.
Section 431.980(e)(1)(iv) provides that
States must independently verify
information that is missing, outdated
and likely to change, or otherwise as
needed, to verify eligibility. We will add
in guidance that in addition to verifying
outdated information more than 12
months old, information that is not
required to be verified every 12 months
(citizenship is never outdated if verified
correctly) does not have to be re-verified
for the PERM review.
Birth date and social security number
are examples of eligibility criteria that
are unlikely to change and the rules on
outdated information do not apply. We
will consider making the necessary
clarifications in guidance that some
eligibility criteria are unlikely to change
or are not required to be verified every
12 months. We will also consider the
commenter’s suggestion to add alien
status as a criterion to be verified when
we issue new eligibility review
instructions.
It should also be noted that for the
PERM review, if applicable verification
is present in the record, meets the
State’s documented policies and
procedures, and is current (for example,
a paystub to verify income for the
State’s last action on the case) no further
verification is required.
Comment: Several commenters
believe that PERM’s requirement for a
new self-declaration statement results in
an increase of undetermined cases and
undermines simplification efforts for
eligibility determinations promoted by
the CHIPRA legislation.
Response: The CHIPRA gives the
Secretary authority to promulgate
regulations governing the State process
for verifying an applicant’s selfdeclaration. In accordance with this
authority, we have determined that a
new self-declaration statement is only
required if one does not exist in the case
record, or, if one does exist in the case
record, it is outdated; the self-
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declaration statement is not in a valid
State approved format; or the selfdeclaration statement is inconsistent
with other facts in the case record.
Therefore, we do not believe that a new
self-declaration statement from the
sampled beneficiary, when required,
will result in an increase of
undetermined cases. Additionally, we
are adding to the regulation that if the
last case action occurred for the
sampled case more than 12 months
prior to the sample month, the selfdeclaration statement must either be
verified or a new one requested. We are
also adding to the self-declaration
criteria in regulation that the selfdeclared information must originate
from the last action on a case in which
that last action was no more than 12
months prior to the sample month. We
are making this addition to the
regulation because all eligibility criteria
that are likely to change must be
verified as of the sample month for the
PERM review. States may use other
reasonable evidence, including
information from other beneficiary
records, before contacting the
beneficiary for verification or a new selfdeclaration statement. Further,
conflicting information can be resolved
by the PERM reviewer through other
reasonable evidence, and an eligibility
review decision can be made based on
the most accurate information received.
Additionally, we believe the selfdeclaration validation requirements,
including that of a new self-declaration,
conform to the CHIPRA and are
reasonable methods of verifying
eligibility based on self-declarations.
We would also like to clarify that
PERM reviewers do not make eligibility
determinations, but review cases to
verify eligibility. We will change the
section heading at § 431.980(e) from
Eligibility Review Determinations to
Eligibility Review Decisions.
Comment: A commenter suggests
suspending counting undetermined
cases as errors until the measurement to
review Express Lane Eligibility is
developed since both are products of the
effort to simplify eligibility processes,
that is, self-declaration and Express
Lane Eligibility.
Response: We are unable to suspend
how we measure undetermined cases.
Children enrolled in Medicaid or CHIP
through the Express Lane Eligibility
option are excluded from MEQC and
PERM reviews per the CHIPRA. PERM
will continue to review all other cases
not enrolled via Express Lane
Eligibility. When issuing future
guidance, we will consider how Express
Lane Eligibility determinations interact
with PERM.
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Comment: A commenter requested
clarification on whether or not
citizenship can be verified through selfdeclaration.
Response: States must document
citizenship based on the Medicaid and
CHIP regulations and the applicable
documentation must be present in the
case record to be verified for PERM. Our
intent is not to use PERM guidelines to
change current citizenship verification
requirements. If citizenship has been
documented correctly, new verification
of citizenship (due to verification being
more than 12 months old) is not
required because citizenship is not
likely to change.
Comment: A commenter requested
clarification on prior communications
from CMS to the State regarding
whether or not a new self-declaration
statement was required for States with
continuous eligibility policies, in which
a recipient is eligible at application or
redetermination and is eligible for 12
months, regardless of changes in
income.
Response: Previously in guidance a
new self-declaration statement was
always required for continuous
eligibility cases in which a child is
determined eligible at application or
redetermination and remains eligible for
the length of the continuous eligibility
period specified by the State in its State
plan (no longer than 12 months),
regardless of any changes in
circumstances, for example, income.
States needed to verify the information
on the self-declaration statement
concerning applicant’s eligibility at the
time of the last case action, which was
either the initial application for
eligibility or the State’s most recent
redetermination of the applicant’s
eligibility.
Under the new regulations, a new
self-declaration statement is only
required when it does not meet the
requirements of § 431.980(d)(1)(vi).
Comment: A commenter suggested we
revise the proposed § 431.960(d)(3) to
state, ‘‘A State eligibility error does not
result from the State’s verification of an
applicant’s self-declaration or selfcertification of eligibility for, and
correct amount of, medical assistance or
child health assistance, if the State
process for verifying an applicant’s selfdeclaration or self-certification satisfies
the requirements in Federal law,
Secretary guidance, or if applicable,
Secretary approval.’’
Response: We agree and are revising
§ 431.960(d)(3) accordingly. We believe
this revision appropriately describes the
self-declaration verification
requirements.
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Comment: One commenter believes
that the ability to exclude unwanted
cases (for example, a case belongs in a
different stratum than the one in which
it was sampled) and to drop
unreviewable cases, such as cases where
the client does not respond to requests
for information, is essential to ensuring
that error rates reflect meaningful
definitive conclusions. The commenter
stated that to include sampling mistakes
and undetermined findings in the error
rates contaminates corrective actions
derived from those error rates. The
commenter also noted that CMS
Regional Office staff in the past has
conducted Federal re-reviews for MEQC
and reviewed cases dropped from the
MEQC reviews to deter and eliminate
abuse and that this practice should be
resumed.
Response: States are allowed to drop
cases that were sampled by mistake.
These cases are not included in the error
rate. However, undetermined cases are
included in the error rate due to the
inability to determine if services paid on
behalf of a beneficiary were properly
paid. We appreciate the commenter’s
suggestion to re-implement Federal rereviews for MEQC, and, although the
majority of States conduct pilot reviews
and are under section 1115 waivers and
therefore exempt from several of the
‘‘traditional’’ MEQC provisions, we will
consider this and other options for
future operations.
Eligibility Review Procedures
Comment: A commenter noted that
the proposed rule should clarify if
States only look at information available
at the time of client application/
eligibility review/last action processing
vs. information discovered during the
IPIA review that was being withheld by
the client.
Response: We disagree with this
clarification. The eligibility review
requirements tell the agency that it must
review the documentation in the case
record, and independently verify
eligibility criteria where information is
missing, outdated and likely to change,
or otherwise as needed. If there is
inconsistent information in the case
record, the PERM reviewer is
responsible for resolving any
inconsistencies by using case record
documentation or other reasonable
evidence.
Comment: One commenter
recommended clarifying the timeframe
for submitting eligibility reports as
written in the eligibility guidelines. The
commenter noted that the language
indicates that 100 percent of case review
findings must be completed within 150
days and payment review findings
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within 210 days. However, the
commenter stated that in practice CMS
allowed States to submit and adjust a
report beyond these timeframes in
previous cycles, as long as findings were
complete by July 1. The commenter
recommended that the guidance should
be revised to indicate that these
timeframes are for ‘‘initial’’ reporting.
Response: We appreciate the
commenter’s concern and we will
consider this recommendation when we
revise our guidance.
Comment: One commenter requested
that we add language to the regulations
to allow States to impose Medicaid and
CHIP sanctions for noncompliance with
PERM eligibility reviews.
Response: A client’s noncompliance
with a PERM review is not specified as
a reason in Federal statute or regulation
for denial or termination of Medicaid or
CHIP participation or benefits or for
imposition of sanctions. There is no
authority under Federal statute or
regulation that allows a State to treat a
beneficiary’s cooperation or lack of
cooperation with PERM reviews as a
condition of eligibility for Medicaid or
CHIP. The appropriate action for cases
where a client does not cooperate in any
audit process is to send the case back to
the responsible agency for an official
redetermination.
D. Difference Resolution and Appeals
Process
Section 601(c)(1)(B) of the CHIPRA
requires CMS to include in the new
final rule for PERM a clearly defined
process for appealing error
determinations by review contractors or
State agency and personnel responsible
for the development, direction,
implementation, and evaluation of
eligibility reviews and associated
activities.
1. Medical and Data Processing Review
The October 5, 2005 IFC established
the difference resolution process, which
is codified at § 431.998. Medical reviews
and data processing reviews for FFS and
managed care payments are conducted
by an independent Federal contractor.
States supply relevant policies but do
not participate in the review; States are
notified of all error findings. The
difference resolution process is the
mechanism by which a State may try to
resolve with the Federal contractor
differences in the Federal contractor’s
error findings; the State may appeal to
CMS if it cannot resolve the difference
in findings with the Federal contractor.
In accordance with the CHIPRA, we
proposed a timeline associated with the
difference resolution and CMS appeals
processes. We also proposed to revise
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the heading of § 431.998 to read,
‘‘Difference resolution and appeal
process,’’ which more accurately
describes the regulation.
We proposed to revise § 431.998 to
explain that the State may file, in
writing, a request with the Federal
contractor to resolve differences in the
Federal contractor’s findings based on
medical or data processing reviews of
FFS and managed care claims in
Medicaid or CHIP within 10 business
days after the disposition report of
claims review findings is posted on the
contractor’s Web site. Additionally, the
State may appeal to CMS for a final
resolution within 5 business days from
the date the contractor’s finding as a
result of the difference resolution is
posted on its Web site.
In addition to establishing the
timeline for the difference resolution
and appeal processes, we proposed to
eliminate the dollar threshold for
engaging in the CMS appeals process.
Section 431.998 currently provides that
States may apply to the Federal
contractor to resolve differences in
findings and may appeal to CMS for
final resolution for any claims in which
the State and Federal contractor cannot
resolve the difference in findings, as
long as the difference in findings is in
the amount of $100 or more. We
established the $100 threshold in order
to prevent de minimis disputes and to
ensure that appeals to CMS were
substantial enough to warrant
reconsideration. We were also
concerned that a large volume of smalldollar appeals would prevent the States
from receiving timely decisions on their
appeals.
Information from the FY 2006 and FY
2007 PERM cycles on the number of
total claims (including those with errors
less than $100) submitted to the Federal
contractor for difference resolution and
on the number appealed to CMS for
final resolution suggests that the volume
of appeals will not substantially
increase if CMS allows appeals of errors
of less than $100. Because all errors
regardless of their dollar amount
ultimately contribute to a State’s error
rate and hence the national error rate,
we proposed to remove the $100
threshold set forth in § 431.998(b)(1).
2. Eligibility
As stated in the current PERM
regulations at § 431.974(a)(2), personnel
responsible for PERM eligibility
sampling and review ‘‘must be
functionally and physically separate
from the State agencies and personnel
that are responsible for Medicaid and
CHIP policy and operations, including
eligibility determinations.’’ The intent of
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this provision was to ensure the
independence of the review in order to
achieve an unbiased error rate. We
provided further clarification in the
preamble of the August 2007 final rule,
indicating that the agency responsible
for PERM could be under the same
umbrella agency that oversees policy,
operations and determinations but the
two agencies cannot report to the same
supervisor.
In the preamble to the proposed rule,
we further clarified that qualified staff
with knowledge of State eligibility
policies may be used to conduct the
eligibility reviews, but the staff that is
chosen must be independent from the
staff that oversees policy and
operations.
We would further like to clarify that
we consider staff to be independent if
they temporarily work on PERM
eligibility reviews even though they
usually work under eligibility policy
and operations, so long as the staff does
not discuss PERM eligibility reviews
with the staff that oversees policy and
operations during the time the staff is
working on PERM eligibility reviews.
Furthermore, the PERM eligibility
instructions ask States to provide
assurance that the agency or contracting
entity responsible for the PERM
eligibility reviews (‘‘Agency’’) is
independent of the State Medicaid or
CHIP agency responsible for eligibility
determination and enrollment. The
State is responsible for ensuring the
integrity of the PERM eligibility
reviews, but we do not preclude the
agency from sharing or reporting the
PERM eligibility review findings to the
State Medicaid or CHIP agencies.
Provided that agency independence
could cause a difference in findings
between the agency and the State
Medicaid and CHIP agencies, we
proposed that appeals for eligibility
review findings should be conducted in
accordance with the State’s appeal
process, as eligibility reviews are
conducted at the State level.
In consideration of States that may
not have a State appeals process in
place, we proposed to make State
findings available to each respective
State’s Medicaid and CHIP agencies for
the period between the final monthly
payment findings submission and
eligibility error rate calculation, for
example, April 15th through June 15th
after the fiscal year being measured or
according to the eligibility timeline. We
proposed facilitating documentation
exchange between the State Medicaid or
CHIP agency and the agency conducting
the PERM eligibility reviews to resolve
differences. If any eligibility appeals
issues involve Federal policy, States can
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appeal to CMS for resolution. If our
decision causes an erroneous payment
finding to be made, any resulting
recoveries will be governed by
§ 431.1002.
We proposed that the State Medicaid
or CHIP agencies may document their
differences in writing to the agency for
consideration. If resolutions of
differences occur during the PERM
cycle, eligibility findings can be
updated to reflect the resolution. If
differences are not resolved by the
deadline for eligibility findings to be
submitted to CMS (July 1), the
documentation of the difference can be
submitted to CMS for consideration no
sooner than 60 days and no later than
90 days after the deadline for eligibility
findings.
We also solicited comments on other
ways that we can implement an
eligibility appeals process for which we
can provide consistent oversight.
We received the following comments
regarding our proposed revisions to the
Difference Resolution and Appeals
Process.
Fee-for-Service and Managed Care
Appeals Process
Comment: Several commenters
requested that the timeline for a State to
request difference resolution with the
review contractor be extended. Many
commenters suggested extending the
timeframe from 10 business days to 15
business days, while others requested
an extension to 20 business days. In
addition, the commenters asked that the
timeframe to request an appeal to CMS
be extended from 5 business days. The
majority of commenters suggested
allowing 10 business days to request an
appeal, while others suggested 15
business days.
Response: We agree that more time to
file a difference resolution and appeal
would be beneficial for States, and are
adopting the recommendation to allow
States 20 business days to request a
difference resolution and 10 business
days to request an appeal to CMS. We
are revising the language at § 431.998
accordingly.
Eligibility Appeals Process
Comment: A few commenters believe
that a new process would have to be
developed to implement an eligibility
review appeals process and that this
will create a workload that will impact
the timely submission of monthly
findings when errors are identified.
Response: States may develop an
appeals process if one does not exist at
the State level. States do not have to
implement a new process for eligibility
appeals if there is already a process in
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place or no error findings are in dispute.
The agency should submit all findings
according to the deadlines and have
until the designated deadline after the
fiscal year being measured to resubmit
findings based on the State level appeals
process.
Comment: One commenter endorses
the proposed eligibility appeals process
but cautions CMS that it must ensure
consistency during the resolution
process if its assistance is needed by
States.
Response: We appreciate the
comment. In addition to CMS
intervention for Federal policy issues,
we are considering developing guidance
for a standard process for States to
exchange documentation to ensure
consistency between States. As this is a
new policy, changes to the procedure
may need to be updated to best meet the
needs of States. Any procedural changes
will be communicated to States as
necessary.
Comment: Some commenters needed
clarification on who renders a final
decision on eligibility appeal findings.
Response: If States have a functioning
appeals process at the State level, this
must be used to resolve eligibility issues
of State policy. The purpose for
allowing for an existing State level
appeals process to be used to resolve
differences on eligibility review findings
is to have a third party settle disputed
review decisions between the agency
and the State Medicaid and CHIP
agencies. Review findings would be
revised or unchanged based on the
findings of the third party and not the
agency or State Medicaid or CHIP
agency. States must use an appeals
process at the State level to resolve
State-level policy issues. If the State
does not have a State level appeals
process in place (for example, an
appeals process set up to dispute MEQC
findings could be used for PERM
purposes) documentation exchange can
take place between the two parties, with
CMS as facilitator and based on new
information or policy clarifications
provided by the policy branch. The
agency will make a final review
decision. The agency’s final review
decision may be appealed to CMS for
consideration no sooner than 60 days
and no later than 90 days after the final
deadline for eligibility findings. If any
eligibility appeals issues involve
Federal policy, States can appeal
directly to CMS for resolution. CMS’
decisions will be final.
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E. Harmonization of Medicaid Eligibility
Quality Control (MEQC) and PERM
Programs
1. Options for Applying PERM and
MEQC Data
Section 601(e)(2) of the CHIPRA
requires that, once this final rule is
effective for all States, States will be
given the option to elect, for purposes
of determining the erroneous excess
payments for medical assistance ratio
applicable to the State for a fiscal year
under section 1903(u) of the Act, to
substitute data resulting from the
application of the PERM requirements
to the State for data obtained from the
application of the MEQC requirements
to the State with respect to a fiscal year.
We had proposed that this substitution
option would not be effective until 6
months after the final rule is in effect
based on the CHIPRA’s requirement
under section 601(b) that there shall be
no calculation or publication of any
national or State specific CHIP error rate
until 6 months after the final rule is
effective. However, because the MEQC
program does not measure all CHIP
eligibility errors, we believe that a more
accurate interpretation of the CHIPRA is
to not require the 6-month delay.
Nevertheless, because section 601(e)(2)
permits the PERM data substitution for
MEQC data only after the final rule is in
effect, States will not have this
substitution option until after the final
rule is effective.
We considered several interpretations
of the CHIPRA requirements that would
allow States the option to substitute
PERM data for MEQC data for purposes
of the MEQC reviews, but would also
retain two separate, independent
processes (MEQC and PERM), which are
governed by separate statutes and
regulations. As PERM is required to
meet specific statistical precision
requirements and the MEQC error rate is
not, we do not believe it is feasible to
incorporate the PERM error rate into a
State’s overall MEQC error rate.
Therefore, we proposed to interpret
‘‘data’’ as the sample, eligibility review
findings, and payment findings as
measured under MEQC or PERM. We
also proposed to calculate separate rates
for each program.
We proposed to amend § 431.806 and
§ 431.812 of the MEQC regulations.
These proposed amendments would
provide for the State’s option in its
PERM year to use their samples,
eligibility findings, and payment
findings as measured using PERM
sampling and review requirements to
meet their MEQC review requirement.
After further consideration, we are
adding the exception that PERM cases
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cited as undetermined errors may be
dropped from the MEQC error rate
calculation so long as the reasons for the
dropped cases are in accordance with
section 7230 of the State Medicaid
Manual. The PERM data and results will
be used to meet the statutory and
regulatory (‘‘traditional’’) MEQC
requirements. All provisions for
‘‘traditional’’ MEQC will apply,
including the 3 percent national
standard and disallowance provisions.
We proposed that States that choose
to substitute PERM data for MEQC data,
would still have two eligibility error
rates calculated—one for MEQC using
MEQC measurement requirements and
one for PERM using PERM
requirements. We proposed to revise
§ 431.806 of the MEQC regulations to
require that a State plan be amended for
States opting to use PERM for MEQC in
a State’s PERM cycle.
We proposed to amend § 431.812 of
the MEQC regulation to provide that
States substituting PERM data for MEQC
data must use a sampling plan that
meets the requirements of § 431.978 of
the PERM regulation and perform active
case reviews in accordance with
§ 431.980 of the PERM regulation.
We proposed that States with CHIP
stand alone programs will only have the
option to substitute PERM Medicaid
data to meet MEQC requirements under
§ 431.812(a) through (e) since CHIP
stand alone programs are not reviewed
under MEQC.
We also proposed that States with
Medicaid and Title XXI Medicaid
expansion programs may use Medicaid
and CHIP PERM reviews to meet the
MEQC requirements described under
§ 431.812(a) through (e), as both
Medicaid and Title XXI Medicaid
expansion programs are reviewed under
MEQC. States with Title XXI Medicaid
expansion programs must combine their
Medicaid and CHIP PERM findings to
calculate one MEQC error rate. The data
must be kept separate for purposes of
calculating the PERM error rates.
In addition, we proposed that States
with combination CHIP programs, in
which a portion of their CHIP cases are
under a stand-alone program and a
portion of their CHIP cases are under a
Title XXI Medicaid expansion program,
may use the PERM Medicaid eligibility
reviews and the portion of the PERM
CHIP eligibility reviews under Title XXI
Medicaid expansion programs to meet
their MEQC requirement. The Federal
contractor will combine the CHIP case
findings under the Title XXI Medicaid
expansion program and CHIP stand
alone findings to calculate one PERM
CHIP error rate. The Title XXI Medicaid
expansion portion of the PERM data
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must be included with the Medicaid
PERM data to calculate the MEQC error
rate.
Section 601(e)(3) of the CHIPRA
provides that for purposes of satisfying
the requirements of the PERM
regulation relating to Medicaid
eligibility reviews, a State may elect to
substitute data obtained through MEQC
reviews conducted in accordance with
section 1903(u) of the Act for data
required for purposes of PERM
requirements, but only if the State
MEQC reviews are based on a broad,
representative sample of Medicaid
applicants or enrollees in the States.
The CHIPRA’s general effective date of
April 1, 2009 applies to this provision.
Therefore, as of April 1, 2009, States
have the option to substitute MEQC data
for PERM data so long as the MEQC
reviews are based on a broad,
representative sample of Medicaid
applicants or enrollees in the States.
We considered several interpretations
of the CHIPRA requirements that would
allow States the option to substitute
MEQC data for PERM data for purposes
of the PERM reviews, but would also
retain two separate, independent
processes (MEQC and PERM), which are
governed by separate statutes and
regulations. As PERM is required to
meet specific statistical precision
requirements and the MEQC error rate is
not, we do not believe it is feasible to
incorporate the MEQC error rate into a
State’s PERM error rate. Therefore, we
proposed to interpret ‘‘data’’ as the
sample, eligibility review findings, and
payment findings as measured under
MEQC or PERM. We will calculate
separate rates for each program. States
operating under MEQC waivers and
pilot programs cannot use this option
because the CHIPRA only permits
substitution of MEQC data for PERM
reviews where the MEQC review is
conducted under section 1903(u) of the
Act, and the MEQC waivers and pilot
programs are not conducted under the
requirements of section 1903(u) of the
Act. Additionally, the CHIPRA only
permits substitution of MEQC data if the
reviews are based on a ‘‘broad,
representative sample’’ of Medicaid
applicants and beneficiaries. MEQC
section 1115 waivers and pilot programs
are special studies or conducted on
focused populations of Medicaid
beneficiaries and are not considered a
representative sample of all Medicaid
beneficiaries.
We proposed to interpret ‘‘broad,
representative sample of Medicaid
applicants or enrollees’’ to mean that
States must develop the MEQC universe
according to requirements at § 431.814
in order to consider the option to use
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one program’s findings to meet the
requirements for the other. Under
§ 431.814, States must sample from a
universe of all Medicaid and Title XXI
Medicaid expansion beneficiaries
(except for the exclusions provided in
§ 431.814(c)(4)). States operating MEQC
pilots or waivers will need to continue
operating PERM separately from MEQC.
Additionally, we proposed that the
MEQC samples must meet the PERM
confidence and precision requirements.
We are clarifying here that this means
that the MEQC sample size may need to
be adjusted to meet the PERM
confidence and precision requirements
if the State elects to substitute MEQC
data for PERM data.
We proposed that States with CHIP
stand alone programs only have the
option to substitute Medicaid MEQC
data to meet the PERM Medicaid
eligibility review requirement, as CHIP
stand alone is not reviewed under the
MEQC review.
We also proposed that States with
Title XXI Medicaid expansion programs
may use their MEQC reviews described
in § 431.812(a) through (e) to meet both
the PERM Medicaid and CHIP eligibility
review requirements, as both Medicaid
and Title XXI Medicaid expansion are
reviewed under MEQC. Title XXI
Medicaid expansion data must be
separated from the MEQC Medicaid data
to calculate a PERM CHIP error rate.
We also proposed that States with
combination programs in which a
portion of their CHIP cases are under a
stand-alone program and a portion of
their CHIP cases are under a Title XXI
Medicaid expansion program may use
the MEQC reviews described under
§ 431.812(a) through (e) to meet the
PERM Medicaid eligibility review
requirement and the portion of the
PERM CHIP eligibility review
requirement under Title XXI Medicaid
expansion. However, the stand alone
portion of the CHIP universe must
remain separate and either stratified or
not stratified, as described in
§ 431.978(d)(3), as CHIP stand alone is
not measured under the MEQC program.
The Federal contractor, who we
proposed will calculate State eligibility
error rates, will combine the Title XXI
Medicaid expansion and CHIP stand
alone findings to calculate one PERM
CHIP error rate.
In addition, we proposed to amend
§ 431.980 to allow for States in their
PERM year the option to use their
MEQC samples, eligibility findings, and
payment findings to meet their PERM
eligibility review requirement. We
proposed that MEQC reporting
requirements to the CMS Regional
Offices remain the same, including
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48835
reporting the error findings for the two
6-month review periods, but States will
also be required to comply with the
PERM eligibility reporting deadlines by
posting error findings to the PERM Error
Rate Tracking (PERT) Web site or other
electronic eligibility findings repository
specified by CMS. We proposed that
States that choose to substitute MEQC
data for PERM data, will still have two
eligibility error rates calculated—one for
MEQC using MEQC measurement
requirements and one for PERM using
PERM requirements.
We also proposed that States that
choose to substitute MEQC or PERM
data should note that although two error
rates are calculated, only the MEQC
error rate will be subject to
disallowances under section 1903(u) of
the Act. PERM does not have a
threshold for eligibility errors and any
improper payments identified during
the eligibility measurement are subject
to recovery according to § 431.1002 of
the regulations.
We proposed that if a State chooses to
substitute PERM or MEQC data, the
State may not dispute error findings or
the eligibility error rate based on the
possibility that findings would not have
been in error had the other review
methodology been used.
We solicited comments on the
following alternative process for the
substitution of MEQC and PERM data:
States would select one annual sample
that meets MEQC minimum sample
requirements and PERM confidence and
precision requirements. The State
would conduct both an MEQC review
and a PERM review on each applicable
case. This would ensure a clear
distinction between an MEQC error and
a PERM eligibility error, and would be
the basis for the MEQC error rate and
the PERM eligibility error rate. We also
solicited comments on other possible
methods for substitution of data.
States that choose to substitute MEQC
data may only claim the regular
administrative matching rate for
performing the MEQC procedures for
Medicaid and Title XXI Medicaid
expansion cases. The 90 percent PERM
enhanced administrative matching rate
will only be applicable to States
conducting PERM reviews for CHIP
cases.
2. Definition of a Case
Section 431.958 currently defines a
case as an ‘‘individual beneficiary.’’
States are required to sample and
conduct eligibility and payment reviews
for an individual beneficiary even if the
State grants eligibility at the family
level. However, sampling at the
individual beneficiary level has proven
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to be difficult for States from a
programming perspective.
Many States receive, review, and
grant eligibility based on an application
for an entire family, which could be for
one person or multiple people. Dividing
the family unit for PERM eligibility
sampling has been difficult for States to
achieve.
The MEQC regulation, at § 431.804,
defines an active case, in pertinent part,
as an ‘‘individual [beneficiary] or
family.’’ Changing the definition of a
case for PERM eligibility to include both
individual beneficiaries and families
will support the harmonization process
and reduce redundancies in the MEQC
and PERM programs as required by
section 601(e)(1) of the CHIPRA, by
making it easier for States to utilize their
new option of substituting PERM data
for MEQC data, and vice versa.
Therefore, we proposed to revise the
definition of a case in § 431.958 to mean
an individual or family, at a State’s
option.
3. Error Rate Calculation: State
Responsibility for Calculating Error
Rates
Section 431.988 requires, as part of
the PERM eligibility review process, for
States to calculate and report case and
payment error rates for active cases and
case error rates for negative cases. As
originally envisioned, States retained
responsibility for sampling cases,
conducting eligibility reviews,
collecting payment information for
errors, and calculating eligibility error
rates. States were to report final
eligibility error rates to CMS, which will
forward the information to the Federal
contractor for inclusion in the overall
State and national error rates.
In practice, States have found it
difficult to calculate the eligibility error
rates. In most cases, States lack the
necessary statistical or technical
expertise to execute the error rate
calculation formulas provided in the
PERM eligibility instructions. During
the FY 2007 cycle, the Federal
contractor provided substantial
technical assistance to the States to
assist them in conducting these
calculations including developing a
spreadsheet that States could use to
perform the required calculations.
Several States requested that, rather
than have the Federal contractor
provide a spreadsheet that the States
merely populate and return to CMS, the
Federal contractor perform the required
calculations.
Initially, we did not consider it
feasible for the Federal contractor to
conduct the PERM eligibility error rate
calculations because the States conduct
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the reviews and maintain the case and
payment error data. However, during FY
2007, we developed a centralized
reporting system for monthly case and
payment error data. The Federal
contractor can access the centralized
system to conduct the eligibility error
rate calculations.
Given the difficulties States have
experienced in calculating the PERM
eligibility error rates and that there are
now mechanisms and processes for the
Federal contractor to calculate these
error rates, we proposed to revise
§ 431.988(b)(1) and (b)(2) by replacing
‘‘rates’’ with ‘‘data’’ to read as follows:
‘‘The agency must report by July 1
following the review year, information
as follows: (1) Case and payment error
data for active cases; and (2) Case error
data for negative cases.’’
We maintain that this approach will
reduce the burden on the States, reduce
redundancies in the MEQC and PERM
programs, and more accurately reflect
current practice, which is that the
Federal contractor calculates the
eligibility error rates used in the
generation of the PERM error rate, as
well as the State and national-level error
rates. We will continue to require States
to report data, including the total
number of cases in the universe, to the
centralized reporting system and will
provide States with a spreadsheet or
similar calculator that can be used to
estimate their own eligibility error rates,
but will not require States to submit
these estimates to CMS.
We received the following comments
regarding our proposed revisions to the
harmonization of MEQC and PERM
programs.
PERM & MEQC Data Substitution
Comment: One commenter requested
clarification on the relationship between
PERM and the claims processing
assessment system (CPAS) in § 431.806.
Response: There is no direct
relationship between PERM and CPAS.
The end of redesignated paragraph (c)
was changed from referring to
‘‘assessment that meets the requirements
of § 431.830 through § 431.836 of this
subpart’’ to ‘‘assessment that meets the
requirements of § 431.836 of this
subpart’’ by mistake and will be revised
to show the original range ‘‘§ 431.830
through § 431.836’’. Section 431.806 was
revised to add paragraph (b), and
redesignate paragraph (b) as (c).
Paragraph (b) was added, which
requires that a State’s ‘‘State Plan
provide a State Plan Amendment for
States opting to use PERM for MEQC in
a State’s PERM cycle.’’
Comment: One commenter questioned
whether the Medicaid eligibility
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sampling plan would need to be
submitted separately from the CHIP
plan due to the PERM for Medicaid
MEQC substitution.
Response: Section 431.978(a) of the
regulation already requires States to
submit separate Medicaid and CHIP
sampling plans and States will need to
continue to do so.
Comment: One commenter believes
that harmonization does not reduce the
burden on States that are required to
generate PERM and MEQC eligibility
review data by conducting a PERM and
an MEQC review on each sampled case.
Response: We appreciate the
comment regarding the proposed
alternative substitution process. Based
on public comments, we are finalizing
that States would not be required to
separately sample and review if
substituting PERM for MEQC or vice
versa. States substituting MEQC data for
the PERM review will use MEQC review
requirements. States substituting PERM
data for the MEQC review use PERM
review requirements. However, while
MEQC allows cases to be dropped from
review under certain circumstances, as
discussed in the proposed rule,
undetermined cases must be included in
the PERM error rate. Accordingly, we
are revising § 431.980(f) to clarify that
all MEQC cases must be included in the
PERM error rate. States must either
apply a PERM eligibility review findings
to dropped MEQC cases, or cite the
cases as an undetermined errors.
We intend to calculate two error rates.
For the MEQC error rate measured using
PERM data, we are using the lower limit
of the confidence interval, that is
typically used for MEQC and allowing
drops for MEQC that are allowable in
the MEQC manual. For the PERM error
rate measured using MEQC data, we
will use the midpoint estimate typically
used for PERM and any MEQC drops
will be considered part of the PERM
error rate.
Comment: One commenter suggested
that PERM precision requirements be
used when sampling for eligibility
under both the MEQC and PERM
programs, and that traditional MEQC
reviews should be conducted on each
sampled case when substituting MEQC
data for PERM. The commenter stated
that this would produce an MEQC error
rate using the lower limit and a PERM
error rate using the midpoint. The
commenter believes that corrective
action plans would have more
meaningful findings using MEQC
review methodology. Another
commenter stated that its State conducts
traditional MEQC reviews and
appreciates this proposal.
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Response: We appreciate the
alternatives that commenters provided
for us to consider in the future as viable
operational changes to reduce
redundancies between the two
programs. As discussed previously, we
are finalizing that when substituting
MEQC data for PERM data, the MEQC
sample, MEQC eligibility review
findings, and MEQC payment review
findings, which must include any
dropped cases and sufficient cases to
meet the PERM precision requirements,
will be used in calculating the PERM
error rate. When substituting PERM data
for MEQC data, the PERM sample,
PERM eligibility review findings, and
PERM payment review findings will be
used in calculating the MEQC error rate.
PERM cases cited as undetermined may
be dropped from the MEQC error rate
calculation so long as the reasons for the
dropped cases are in accordance with
section 7230 of the State Medicaid
Manual.
Comment: One commenter believes
that it was proposed that States with
approved MEQC pilots have no options
and must continue the pilots and also
do PERM reviews.
Response: We do not agree. States
with approved MEQC pilots have the
option to return to a ‘‘traditional’’ MEQC
review and substitute the MEQC data for
PERM, or discontinue the MEQC pilot
and use the PERM reviews to substitute
the data for ‘‘traditional’’ MEQC.
Comment: Some commenters do not
believe we are complying with the
CHIPRA which clearly requires the
harmonization of MEQC and PERM and
that we should modify the rule to truly
harmonize the two programs. Among
the commenters’ concerns are that
PERM and MEQC continue to have
differences in sample size, sampling
methodologies (including stratification),
review procedures, error rate
calculations and other significant
differences.
Response: We disagree with the
commenter that we are not in
compliance with the CHIPRA and the
harmonization provisions. The
substitution options do reduce
redundancies as required by the
CHIPRA in that only one sample will be
drawn and one review process will be
used, which is where many of the
redundancies between PERM and
MEQC lay. But the underlying statutory
requirements keep us from changing
other places where PERM and MEQC
overlap, such as the error rate
calculation. Two separate error rates,
one for PERM and one for MEQC, must
still be calculated. We appreciate the
commenter’s concerns and may address
them in future rulemaking.
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Comment: A few commenters do not
believe that many States will opt to
substitute data because substitution will
require States to return to traditional
MEQC reviews and leave them subject
to disallowances that they otherwise
would not have been subjected to, if
they experience error rates over the 3
percent national standard. Commenters
stated that at the same time States
would be subject to PERM recoveries.
Response: We understand that States
may not conduct traditional MEQC
reviews for a variety of reasons. The
intent of offering both options of
substituting PERM or MEQC data is for
States, at their option, to choose what is
most beneficial for their State and to
comply with the CHIPRA.
Comment: Some commenters believe
that since pilot States and traditional
MEQC States will be allowed to
substitute PERM negative case reviews
to meet the negative MEQC
requirements for Medicaid, States may
have a semblance of savings.
Response: The August 2007 PERM
final rule made effective the option for
States to use PERM negative case
reviews to meet the negative MEQC
requirement and some States have
already realized these savings.
Comment: One commenter agrees
with the stipulation that error findings
and error rates cannot be disputed based
upon any realization that the error
findings would have been different or
error rates would have been lower had
the other programs’ review methodology
been used. The commenter stated that
once an eligibility review methodology
is selected, all rules pertinent to the
selected eligibility review methodology
must prevail.
Response: We appreciate this
comment.
Comment: One commenter expresses
that there are fundamental differences
in the MEQC and PERM review
methodology mostly centering on
consideration of the administrative
period. Simply substituting MEQC
findings for PERM reporting purposes
would yield potentially higher error
rates for MEQC due to the exclusion of
the administrative period under MEQC
regulations.
Response: We agree that there are
fundamental differences between PERM
and MEQC, but if States choose to
substitute MEQC data for the PERM
data, the MEQC administrative period
will be applied. States are not required
to substitute data if there are concerns
of a potentially higher error rate for
either program.
Comment: One commenter stated that
pilots are a valuable option to be able
to focus on targeted error prone areas to
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reduce errors and improve program
administration. Another commenter
disagrees with not allowing pilot MEQC
States to use the pilot findings to meet
PERM eligibility requirements. Both
commenters agree that in order to
reduce the duplication of effort and take
advantage of the harmonization effort,
States would have to give up the pilot
option and revert back to traditional
MEQC with the possibility of sanction
liability. The commenters suggested that
we consider allowing PERM data to be
substituted for data used in MEQC
pilots, and allow MEQC pilot data to be
substituted for PERM data for purposes
of meeting the PERM requirements.
Response: We do not agree with this
recommendation. To comply with the
IPIA, the PERM program must sample
from the entire Title XIX and Title XXI
eligibility case universe, subject to the
enumerated regulatory exceptions. The
universe of a MEQC pilot would not
meet the broad PERM eligibility
universe requirements because MEQC
pilot programs have narrower eligibility
universes that use focused reviews or
special studies.
For the same reason, MEQC pilot
programs do not meet the CHIPRA’s
requirement that MEQC data substituted
for PERM data to meet the PERM
requirements must be based on a broad,
representative sample of all Medicaid
beneficiaries.
Additionally, the CHIPRA only
permits substitution of MEQC and
PERM data where the MEQC review is
conducted under section 1903(u) of the
Act.
Definition of a Case
Comment: Some commenters
expressed concern regarding our
proposal to revise the definition of a
PERM ‘‘case’’ from an ‘‘individual
beneficiary’’ to an ‘‘individual
beneficiary or family.’’ Some
commenters had concerns about the
potential for increased workloads,
noting that changing the PERM
definition of ‘‘case’’ to an ‘‘individual
beneficiary or family,’’ would require
changes to universe development
programs and require more time to
review a family rather than an
individual. Other commenters
questioned what a payment error would
be comprised of if one family member
were ineligible but not the others and
whether the definition change would
lead to more errors and a higher State
and national error rate. Some
commenters supported this definition
change, noting that in their States
eligibility is based on a family
application and the revised definition
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would simplify programming and
review.
Response: This new definition
parallels the definition of a case used in
MEQC in support of PERM–MEQC
harmonization. We are finalizing the
definition of a case as proposed.
However, we offer the following
clarifications. For States where
sampling at the individual beneficiary
level is easier from a programming and/
or review perspective, no changes to a
State’s process need to be made. States
that opt to sample at the family level
will need to update their sampling plans
accordingly. Some State programs have
both individual and family applications
and can choose to sample either at the
individual beneficiary level or at the
application level (that is, with a
combination of both individuals and
families in the universe).
The change in the definition of a case
will not impact State error rates or the
national error rate, as the case and
payment error rates are weighted by the
universe totals submitted by States.
States that sample at the individual
beneficiary level will continue to submit
the total number of individual
beneficiaries in the universe each
month. States that opt to sample at the
family level will submit the total
number of families in the universe each
month. States that have a mix of
individual and family applications will
submit the total number of applications
in each sample month.
For family applications, if one
individual in the family unit is
identified as ineligible, then the case
will be considered not eligible.
However, the dollars in error will be
identified as only those dollars
associated with the individual in the
family who is ineligible. We understand
that this case review finding differs from
MEQC, which would consider this case
‘‘eligible with an ineligible member.’’ As
the PERM eligibility review is focused
on the eligibility decision rather than
the beneficiary’s eligibility at the time
the case is sampled (for MEQC), we
believe that it is appropriate to call a
case ‘‘not eligible’’ for the purpose of
calculating the case error rate.
Eligibility Stratification
Comment: We received numerous
comments regarding eligibility
stratification. Commenters identified
multiple issues with programming and
accuracy relating to aligning the
eligibility universe with the appropriate
PERM eligibility strata. Several
commenters noted that the stratification
process was burdensome on staff,
financial, and IT resources. For some
commenters, information on new
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application and redetermination
effective dates are located in a system
outside of the State’s eligibility system
or, for other commenters, information
required for stratification is not
maintained in a manner that is
consistent with the PERM eligibility
strata definitions, increasing the
programming effort required. Other
commenters stated that stratification is
unnecessary because all PERM
eligibility reviews are completed as of
the State’s last action, effectively
meaning that all cases are reviewed as
new applications or redeterminations.
Commenters recommended that CMS
give States the option to stratify and also
the option not to stratify, since there is
no statistical significance to
stratification and all States are
reviewing cases as of the last case
action. Commenters also observed that
current stratification requirements
greatly decrease the accuracy of the
sample and require States to drop and
replace numerous cases to ensure that
the sample for each stratum is properly
defined.
Response: Based on comments and a
review of eligibility issues over the past
several PERM cycles, we have
reexamined the eligibility stratification
requirements for PERM at
§ 431.978(d)(3), and will make
stratification optional for States.
Therefore, based on the commenter’s
concerns, we are modifying § 431.978 of
the PERM regulations.
States will have the option to either
maintain stratification (if the
elimination of stratification would cause
additional State burden) as currently
required under § 431.978(d)(3), or
sample from an unstratified universe.
States will be required to report, for all
sampled cases, whether the universe
was stratified or not, whether the last
action was a new application or a
redetermination. We are modifying
§ 431.988 to reflect this requirement.
States will continue to report the total
number of cases in the case universe for
each month (either the total universe
number or the universe totals for each
stratum, as appropriate). We have
placed this requirement in regulatory
text at § 431.988(a).
Eligibility Error Rate Calculation
Comment: One commenter questioned
whether States that wished to continue
calculating their own eligibility error
rates would be given the methodology
and means to do so.
Response: Yes, States may still
calculate their own eligibility error
rates. We expect some type of calculator
and the error rate formulas to be
available for States to use, as well as
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assistance from the statistical contractor
to explain State specific error rates.
However, it should be noted that the
PERM contractor will calculate official
error rates for the State.
F. Corrective Action Plans
Section 601(c)(1)(C) of the CHIPRA
requires CMS to provide defined
responsibilities and deadlines for States
in implementing corrective action plans.
1. Corrective Action Plan Due Dates
We proposed to revise § 431.992 to
provide that States would be required to
submit to CMS and implement the
corrective action plan for the fiscal year
it was reviewed no later than 60
calendar days from the date the State’s
error rate is posted to the CMS
Contractor’s Web site. State error rates
will be posted to the Web site no later
than November 15 of each calendar
year.
2. Types of Plans
In addition to measuring programs at
risk for significant improper payments,
the IPIA also requires a report on
Federal agency actions taken to reduce
improper payments. Since States
administer Medicaid and CHIP and
make payments for services rendered
under these programs, it is necessary
that States take corrective actions to
reduce improper payments at the State
level. We issued a State Health Official
letter in October 2007 to all States
detailing the corrective action process
under PERM, which can be found on the
CMS PERM Web site at https://
www.cms.gov/PERM/Downloads/
Corrective_Action_Plan.pdf.
The corrective action process is the
means by which States take
administrative actions to reduce errors
which cause misspent Medicaid and
CHIP dollars. The corrective action
process involves analyzing findings
from the PERM measurement,
identifying root causes of errors and
developing corrective actions designed
to reduce major error causes, and trends
in errors or other factors for purposes of
reducing improper payments.
Development, implementation, and
monitoring of the corrective action plan
are the responsibility of the States. In
order to develop an effective corrective
action plan, States must perform data
and program analysis, as well as plan,
implement, monitor, and evaluate
corrective actions. We proposed to
revise § 431.992 to define States’
responsibilities for these activities as
explained below.
(1) Data Analysis—States must
conduct data analysis such as reviewing
clusters of errors, general error causes,
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characteristics, and frequency of errors
that are associated with improper
payments. Data analysis may sort the
predominant payment errors and
number of errors as follows:
• Type—general classification (for
example, FFS, managed care,
eligibility).
• Element—specific type of
classification (for example, no
documentation or insufficient
documentation, duplicate claims,
ineligible cases due to excess income).
• Nature—cause of error (for
example, providers not submitting
medical records, lack of systems edits,
unreported changes in income that
caused ineligibility). For the eligibility
component, States must analyze both
active and negative case errors and also
causes for undetermined case findings.
(2) Program Analysis—States must
review the findings of the data analysis
to determine the specific programmatic
causes to which errors are attributed (for
example, a provider’s lack of
understanding of section 1902(a)(27) of
the Act and § 431.107 of the regulations
requiring providers under their provider
agreements, to submit information
regarding payments and claims as
requested by the Secretary, State agency,
or both) and to identify root error
causes. The States may need to analyze
the agency’s operational policies and
procedures and identify those policies
or procedures that contribute to errors,
for example, policies that are unclear, or
there is a lack of operational oversight
at the local level.
(3) Corrective Action Planning—States
must determine the corrective actions to
be implemented that address the root
error causes.
(4) Implementation and Monitoring—
States must implement the corrective
actions in accordance with an
implementation schedule. States must
develop an implementation schedule for
each corrective action initiative and
implement those actions. The
implementation schedule must identify
major tasks and key personnel
responsible for each activity, and must
include a timeline for each action
including target implementation dates,
milestones, and monitoring.
(5) Evaluation—States must evaluate
the effectiveness of the corrective action
by assessing improvements in
operations, efficiencies, and the
incidence of payment errors or number
of errors. Subsequent corrective action
plans that are submitted as a result of
the State’s next measurement must
include updates on the following
previous actions: (1) Effectiveness of
implemented corrective actions using
concrete data; (2) discontinued or
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ineffective actions, and actions not
implemented and what actions were
used as replacements; (3) findings on
short-term corrective actions; and (4) the
status of the long-term corrective
actions.
In addition, we proposed that CMS
would review and approve the
corrective action plans submitted by
States, and may request regular updates
on the approved corrective actions. We
solicited public comments on the
timeline and process associated with
this review and approval.
We received the following comments
regarding our proposed revisions to the
corrective action plans.
Comment: Several commenters stated
that to submit and implement corrective
action plans for the fiscal year under
review no later than 60 days from the
date the error is posted on the CMS
contractor’s Web site is too short of a
timeframe for States to successfully
review the error rate, and develop and
submit a meaningful plan. Commenters
recommended that States be given either
a 90-day or 120-day submission and
implementation deadline.
Response: We understand the States’
concern regarding the need for adequate
time to submit and implement a
meaningful corrective action plan.
Therefore, we will revise § 431.992 to
require that States submit to CMS and
implement the corrective action plan for
the fiscal year it was reviewed no later
than 90 calendar days from the date the
State’s error rate is posted to the CMS
Contractor’s Web site. Adopting the 90calendar day timeframe will still allow
CMS to utilize the States’ corrective
action plans in the IPIA-required Error
Rate Reduction Plan (ERRP) due to OMB
annually. For example, if States submit
their corrective action plan reports 90
days from the posting of the error rate
on November 15th, reports will be due
to us on February 15th, leaving us
approximately 45 days to finalize the
ERRP for submission to the Department.
Comment: Several comments received
were on our proposal to review and
approve the corrective action plans
submitted by States as well as request
regular updates on the approved
corrective actions. Commenters stated
that the States should have an equal role
with CMS in reviewing and approving
State corrective action plans.
Commenters also stated that the
proposed rule does not allow CMS
approval time for the plan and that it is
not clear if CMS would want States to
implement a plan that CMS has not
approved. Some commenters suggested
that while the proposed rule indicates
that States would submit and
implement the corrective action plan at
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48839
the same time, it would be more
prudent for feedback to be provided by
CMS to assure the corrective action plan
meets CMS guidelines prior to
implementation. Additionally, some
commenters believed that while it may
be prudent for CMS to review and
approve corrective action plans, the
commenters are concerned that the level
of reporting would prove draining on
State staff and border on micromanaging. The commenters also stated
that it is not reasonable to expect States
to report at this level when there are no
Federal funds to support the PERM
project.
Response: Based on comments
received, we are not adopting an
approval process at this time. States
should be able to move forward by the
required deadline to submit and
implement corrective actions plans
within the specified timeframe.
However, we will continue to provide
guidelines and examples to aid in the
development of the corrective action
plan and will be available to provide
States with technical assistance as
needed or requested.
During prior measurement cycles, we
have worked closely with the States as
they develop their corrective action
plans and States have demonstrated that
they have the ability to submit a
corrective action plan and implement
corrective actions at the same time. We
will consider commenters’
recommendations concerning additional
corrective action plan guidance when
we publish the PERM manual.
Finally, in response to the comment
regarding lack of funding to support the
PERM project, we note that States are
reimbursed at the applicable
administrative Federal match under
Medicaid and CHIP for PERM related
activities. We also provide States
significant technical assistance
throughout the corrective action process
including facilitating State-specific calls
after error rate findings are released and
hosting State forum calls which provide
States the opportunity to share best
practices.
Comment: Several commenters
requested that a tolerance be established
when overpayments are pennies and the
State’s error rate is low, it is not
productive to develop a corrective
action plan. Another commenter noted
that States should be required to
document corrective action plans only if
there are material error rates or
significant trends in types of errors. The
commenter stated that in such
instances, corrective action plans are
needed to document necessary remedial
action and/or process improvements.
The commenter further stated that if
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errors are neither material, nor trendbased, corrective action plans do not
produce meaningful results nor do they
justify the administrative burden in
completing them. The commenter felt
that the corrective action plan
documentation requirements are more
intensive than necessary given the low
error rate in some states. The
commenter recommended that we
establish an error rate threshold,
perhaps of an error rate between 2 and
3 percent, below which States would
not be required to complete a corrective
action plan.
Response: We do not agree and,
therefore, we will not exempt any State
from submitting a corrective action plan
regardless of their error rate. IPIA
requires that we submit an ERRP to
OMB annually and State corrective
action plans are an integral part to this
process. We plan to release a PERM
manual which will provide States with
additional information on how the
ERRP incorporates the individual State
corrective action plan reports such as
trends in correction action processes
across States. However, we expect that
if most of the errors are from no
documentation or undetermined cases,
the State’s corrective action plan will
address how to correct that problem in
future PERM reviews, rather than how
to correct material problems in
eligibility determinations and claims
payments.
Comment: Several commenters said
that the corrective action plan is too
prescriptive and a burden on State
resources. One commenter stated that it
was onerous.
Response: Section 601(c)(1)(C)of the
CHIPRA requires CMS to clearly define
responsibilities and deadlines for States
in implementing corrective action plans.
We have considered the States’ concern
that the proposed rule is too
prescriptive and a burden on State
resources. For this reason, we have
reevaluated the proposed regulatory text
and made edits to condense and
consolidate the regulatory text to only
state the corrective action plan
requirements. The proposed regulatory
text contained suggestions on how to
sort and analyze errors, and these have
been removed. We will also consider the
commenter’s concerns when we publish
the forthcoming PERM manual.
Additionally, we have taken several
steps to assist States with the CAP
process, including providing States with
a corrective action plan example during
their corrective action plan orientation
call with CMS and conducting all-State
calls where States can share best
practices.
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Comment: Several commenters stated
that in order for States to develop the
level of analysis required in the
proposed rules it would be necessary to
utilize a model that can be detailed or
abstract, complex or simple, accurate or
misleading. The commenters stated that
models of this type are used extensively
in root cause analysis. The commenters
explained that some models used are
‘‘causation’’ and ‘‘fish bone analysis’’
models, which are based on
manipulability, probability and
counterfactual logic. The commenter
explained that these models are
extremely complex and no single model
can address all possible situations. The
commenters recommended that if CMS
is requiring the State to perform this
level of analysis, additional guidance
and recommendation must be provided
in order to achieve conformity across all
State corrective action plans. Another
commenter stated that thorough data
and program analysis is time intensive
and a drain on staff resources and that
the main difficulty with this
comprehensive process being added to
the Rule is that it does not give the
States flexibility to tailor the extent of
the program and system analysis based
on staffing and other resources. Another
commenter questioned whether CMS
will share in the development of
automated systems to provide necessary
support to perform meaningful data
analysis.
Response: We are not requiring that
States use complex data analysis
models. The corrective action plan
requirement is to conduct data analysis,
such as reviewing clusters of errors,
general error causes, characteristics, and
frequency of errors that are associated
with improper payments as well as error
causes associated with number of errors
and States should determine the
corrective actions to be implemented
that address the root error causes. Using
error prone profiles, trend analyses,
causation, fish bone and other such
analyses are at the State’s discretion.
Comment: Several commenters
expressed concern on the feasibility for
States to measure updates of previous
corrective actions utilizing ‘‘concrete
data’’. Another commenter requested
that CMS clarify the expectation for
‘‘concrete data’’.
Response: We believe that in order to
determine whether a corrective action is
successful, States may need to utilize
additional State studies or other reports
such as State assessment reports,
internal audits and special studies
which can demonstrate the progress of
implemented corrective action
processes. Progress can also be
demonstrated through a State’s next
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PERM measurement. However, we
understand that the use of the word
‘‘concrete’’ is unclear. Therefore, we are
revising § 431.992(d)(1) to replace the
term ‘‘concrete’’ with the term ‘‘objective
data sources.’’
Comment: One commenter
recommended CMS consider developing
a baseline plan that all States could
implement and States could add to or
individualize as needed based on their
PERM experience from their
measurement.
Response: We believe that States
should have some flexibility in
developing their corrective action plans.
However, we are available to assist
States with the development of the
corrective action plans and have already
taken steps to provide States with
additional information including an
example corrective action plan and the
all-State call on corrective action plans
where States shared their experiences,
challenges, and best practices.
Comment: Several commenters
requested clarity on whether separate
corrective action plans needed to be
submitted for Medicaid and CHIP.
Response: If a State has been cited
with errors under each of these
programs, a corrective action plan
would be expected for each, but could
be substantively the same for both as
appropriate. We are revising
§ 431.992(a) to require separate
Medicaid and CHIP plans.
We received a number of comments
on PERM-related issues that, while not
included in regulatory text, are issues
related to PERM policies and
procedures. Below, we address these
issues to provide further clarification to
States as well as to share current
initiatives CMS is engaging in order to
improve the PERM measurement overall
and ensure an accurate error rate
measurement.
Claims
Comment: We received a number of
comments and questions related to the
work of our contractors. Some
commenters questioned what quality
assurance processes are in place to
ensure that the work completed by
PERM contractors is accurate. Other
commenters questioned if contractors
will be required to persistently attempt
to secure information needed to
complete review from providers.
Commenters also questioned whether
the contractor should request medical
records on the same day for each State,
quarter, and program to allow the States
to more easily track provider
compliance and monitor the due dates
for documentation. Commenters also
questioned if the contractor should
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include the State claim ID on the record
request sent to providers and on the
status charts made available to States to
allow States to more efficiently track
progress and answer provider questions.
The commenters questioned whether
the review contractor’s Web site should
not only provide sampling unit
disposition repots by program (that is,
Medicaid and CHIP) but also be FFS and
managed care, as that is how the States
are required to provide the universe
data. Finally, commenters questioned
whether CMS and our contractors will
consider allowing providers to submit
medical records electronically, given
our push to move toward electronic
health records in order to: reduce the
amount of hard copy material for both
providers and the contract agency;
speed up the process for submitting
medical records; and further the intent
of Federal and State paper work
reduction rules and regulations.
Response: We appreciate the
comments and will consider these
operational issues. As appropriate, we
will issue guidance to our contractors to
make changes as necessary and
practical. In utilizing the national
contractor model, our goal is to operate
a consistent measurement across States
that minimizes State burden to the
extent possible. We will review our
internal quality control policies and the
procedures of our contractors and
communicate any changes with States
accordingly.
Comment: We received several
comments requesting enhanced FFP for
Medicaid to match the enhanced FFP
that the CHIPRA provides for CHIP.
Response: We are unable to adopt this
recommendation. We do not have the
statutory authority to provide enhanced
FFP for Medicaid activities.
Comment: We received several
comments related to the current
measurement model and meeting IPIA
requirements. Commenters stated that
because IPIA requires a national error
rate and not State-specific error rates,
PERM should be a national
measurement model where all States are
measured each year by selecting a
random sample of records from each
State, which would decrease the sample
size, incorporate PERM as an ongoing
program integrity activity and reduce
State burden.
Another commenter suggested CMS
reconsider the multiple contractor
model and allow States to conduct, in
whole or in part, their own sampling,
data processing reviews and medical
reviews, similar to eligibility, to reduce
the burden on the State to bring the
Federal contractors up to speed.
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One commenter recommended that
CMS allow States to establish their own
protocol for eligibility and claims
review by submitting to CMS plans that
provide details on the State’s universe
development, sampling plans, and
protocol for performing medical record
collection, data processing reviews and
medical reviews where States could
optionally request assistance from CMS’
contractors, as with the eligibility
component of PERM.
Another commenter stated that given
the high cost of conducting PERM
versus the cost recoveries and
efficiencies identified, CMS should
consider allowing States that achieve a
determined payment accuracy and can
prove that they are not susceptible to
overpayments to receive a waiver from
CMS to discontinue measuring PERM.
One commenter stated that CMS
should provide States information on
how national error rates will be
compared over time. Another
commenter asked that CMS provide
States additional information on the
national erroneous payment level targets
which are required by IPIA. Finally, a
commenter recommended CMS allow
more State engagement and involvement
in meeting needs of IPIA and the target
rate setting process.
Response: We do not believe a
national sample is the best method to
achieve IPIA compliance. The Medicaid
and CHIP programs are State
administered and, as such, we think it
is necessary for States to participate and
have State-level error rates calculated,
as well as the national error rate. The
current contractor model of PERM
minimizes the cycles in which each
State has to participate to once every 3
years, therefore reducing the burden on
States to provide data each year.
Furthermore, PERM is constructed in
order to best achieve an unbiased
statistically valid error rate by sampling
each State once every 3 years for a total
of 17 States each cycle, which, is meant
to reduce the burden on States from
participating each year. A statistically
valid error rate that meets IPIA
precision requirements is predicated on
all 17 States in each cycle participating
in the measurement. Allowing some
States to ‘‘sit out’’ for a cycle would
mean that a national error rate could not
be calculated with the required
precision.
We recognize that changes in how
States operate their Medicaid programs
and how the PERM program evolves can
impact the State and national error rates
from year to year. In the FY 2008 final
PERM report, we calculated a weighted
2-year average based on the calculations
in FY 2007 and FY 2008. (FY 2006 was
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48841
not included because managed care,
CHIP, and eligibility were not included
in that cycle.)
We meet IPIA reporting requirements
through the publication of the
Department of Health and Human
Services’ annual Agency Financial
Report. This report includes information
on all IPIA required error rates for HHS
governed programs, as well as corrective
action plans and the required targets.
The FY 2007, 2008, and 2009 reports are
available at https://www.hhs.gov/afr/
index.html.
Finally, we are continually looking for
ways to engage States on improving the
PERM process. We appreciate the offers
of assistance and will continue to work
with States to meet the requirements of
IPIA.
Comment: We received numerous
comments inquiring as to the status of
the FY 2009 CHIP measurement and
requesting that we discontinue the CHIP
measurement for this cycle.
Commenters expressed concern over the
difficulty that States would have if the
measurement was restarted at this point.
Commenters explained that if the CHIP
measurement restarts, States will need
to go back to cases that could have been
acted on over a year ago, making the
completion of the reviews more
difficult, requiring additional State staff
time and dollars, increasing the
opportunity for undetermined cases and
having a negative impact on the FY
2009 States’ error rates compared to
previous cycles. If we choose to
continue with the FY 2009 Medicaid
and CHIP measurements, commenters
requested that we consider extending
the original deadlines for completion
and provide detailed guidance regarding
how States are to proceed with the
reviews, what the new timeline will be
and what regulation guidance States
should follow, particularly given that
States have been conducting Medicaid
and CHIP reviews up until the stopwork on CHIP based on the August 2007
regulation. The commenters also
suggested that CMS take time to
convene a State workgroup to address
the PERM regulation, guidelines, and
standards, as well as examine overlaps
between PERM and other oversight
programs in order to reduce the burden
and duplication of effort on States.
Response: We understand State’s
concerns related to the multitude of
issues related to restarting the CHIP
measurement for FY 2009 and FY 2010.
For this reason, we will not measure
CHIP error rates for FY 2009 or FY 2010,
and will instead begin the PERM review
process for CHIP starting with the first
fiscal year that begins after the date of
the publication of this rule.
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Due to IPIA requirements, we are
proceeding with the Medicaid error rate
reviews and calculations under existing
rules, and will begin reviews according
to the provisions of this final rule once
it is effective.
We have also reconvened the PERM
TAG and continue to hold cycle calls to
keep States involved and updated as
information becomes available.
Comment: We received several
comments about State-specific issues
related to PERM.
Response: We will work with these
States directly to discuss their concerns
and encourage States to contact us
directly to discuss specific issues.
III. Provisions of the Final Regulations
With the exception of the following
provisions, this final rule incorporates
the provisions of the proposed rule.
Those provisions of this final rule that
differ from the proposed rule are as
follows:
In § 431.806(b), we are revising this
paragraph to state that State plans must
provide for operating a Medicaid
eligibility quality control program that
is in accordance with § 431.978 through
§ 431.988.
In § 431.812(a)(2)(iv), we are adding
individuals whose eligibility was
determined under a State’s option under
section 1902(e)(13) of the Act to the list
of those cases for which the agency is
not required to conduct reviews.
In § 431.812(f), we are revising this
paragraph to state that the substitution
of PERM data must be in accordance
with § 431.980 through § 431.988 and
that PERM undetermined cases may be
dropped from the MEQC error rate
calculation if the reasons for drops are
acceptable reasons listed in the State
Medicaid Manual.
In § 431.958, we are revising the
proposed definition of ‘‘Provider error’’
and ‘‘State error’’. In addition, we are
revising the definitions of ‘‘Active fraud
investigation,’’ ‘‘Agency,’’ and ‘‘Case,’’ as
a result of issues raised by commenters.
In § 431.960, we are adding paragraph
(b)(3) to the proposed provisions to
include examples of data processing
errors. In § 431.960(c)(3), we are adding
a list of medical review error examples
to the proposed provisions. In
§ 431.960(d), we are revising this
paragraph in response to concerns
raised by commenters. In § 431.960, we
are removing paragraph (f)(2) from the
proposed provisions.
In § 431.978(d)(3), we are revising the
regulations text to provide states with
the option of stratifying the eligibility
universe.
In § 431.980(d), we are amending the
proposed provisions by adding this
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paragraph to state that the agency must
identify erroneous payments resulting
from ineligibility for services or for the
program as determined in accordance
with the State’s documented policies
and procedures.
In § 431.980(e) (proposed as
paragraph (d)), we are revising the
heading of this paragraph from
‘‘eligibility review determination,’’ to
‘‘eligibility review decision.’’
In § 431.980(f) we are adding a
paragraph (2) to require MEQC samples
to meet PERM confidence and precision
requirements.
In § 431.980(f) we are adding a
paragraph (3) to require States to
include all MEQC cases in the PERM
calculation.
In § 431.988(a), we are revising an
eligibility reporting requirement for
States to report the total number of cases
in the eligibility universe.
In § 431.988(b)(3) for States that do
not stratify the eligibility universe in
accordance with § 431.978(d)(3) to
report the last action on a case, either
application or redetermination.
In § 431.992(a), after reviewing the
public comments, we are amending the
proposed provisions to not require CMS
approval of the corrective action plan.
In § 431.992(b), we are amending the
proposed provisions to remove all
suggested steps in the corrective action
process and only state the required
elements for corrective action plans.
In § 431.992(c), we are revising the
proposed language of ‘‘no later than 60
days’’ to read ‘‘no later than 90 days’’ as
requested by the commenters.
In § 431.998(b), after reviewing public
comments, we are revising the proposed
timeframe for States to file a difference
resolution with the contractor from 10
business days to 20 business days after
the disposition report of claims review
findings is posted on the contractor’s
Web site. Additionally, we are revising
the proposed language of ‘‘filing the
appeal within 5 business days’’ to read
‘‘filing the appeal within 10 business
days’’ as requested by the commenters.
In § 431.998(c), we are adding an
appeals process for the eligibility
component in which State agencies can
appeal eligibility review decisions to the
agency conducting PERM eligibility
reviews and file appeal requests for
Federal eligibility policy to CMS.
IV. Collection of Information
Requirements
Under the Paperwork Reduction Act
of 1995, we are required to provide 60day notice in the Federal Register and
solicit public comment before a
collection of information requirement is
submitted to the Office of Management
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and Budget (OMB) for review and
approval. In order to fairly evaluate
whether an information collection
should be approved by OMB, section
3506(c)(2)(A) of the Paperwork
Reduction Act of 1995 requires that we
solicit comment on the following issues:
• The need for the information
collection and its usefulness in carrying
out the proper functions of our agency.
• The accuracy of our estimate of the
information collection burden.
• The quality, utility, and clarity of
the information to be collected.
• Recommendations to minimize the
information collection burden on the
affected public, including automated
collection techniques.
We solicited public comment on each
of these issues for the following sections
of this document that contain
information collection requirements
(ICRs):
A. ICRs Regarding Review Procedure
(§ 431.812)
Section 431.812(a)(1) states that
except as provided in paragraph (a)(2) of
this section, the agency must review all
active cases selected from the State
agency’s lists of cases authorized
eligible for the review month, to
determine if the cases were eligible for
services during all or part of the month
under review, and, if appropriate,
whether the proper amount of recipient
liability was computed. In § 431.812,
paragraph (f) states that a State in its
PERM year may elect to substitute the
random sample of selected cases,
eligibility review findings, and payment
review findings obtained through PERM
reviews conducted in accordance with
§ 431.980 through § 431.988 of the
regulations for data required in this
section, where the only exclusions are
those set forth in § 431.978(d)(1) of this
regulation. The burden associated with
this requirement is the time and effort
necessary to complete the review of
active cases. The burden associated with
this requirement is currently approved
under OMB control number 0938–0147
with a December 31, 2012, expiration
date.
States in their PERM year that elect to
substitute PERM data to meet the
requirements of § 431.812 would
significantly reduce the burden
associated with reviewing active cases
for MEQC. The burden associated with
the information collection requirements
contained in § 431.812(f) is the time and
effort necessary for a State to substitute
the random sample of selected cases,
eligibility review findings, and payment
review findings obtained through PERM
reviews conducted in accordance with
§ 431.980 through § 431.988. Currently,
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we believe 19 States (12 Medicaid States
and 7 CHIP States) can elect the data
substitution and comply with this
requirement. We estimate that it would
take each agency 10,055 hours to
comply with the information collection
requirements. In subsequent years, we
expect that more States will elect to
substitute data from section § 431.980 to
meet this requirement so we are
estimating the maximum burden for 34
States (17 Medicaid States and 17 CHIP
States). The total burden associated with
the requirements in § 431.812(f) is
341,870 hours.
Although the review burden would be
significantly reduced, States would still
be required to report PERM and MEQC
findings separately. The additional
burden is explained in the section
below for § 431.980. We will submit a
revised information collection request
for 0938–0147 to account for the
increased burden as a result of the
requirements in § 431.812(f).
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B. ICRs Regarding MEQC Sampling Plan
and Procedures (§ 431.814)
Section 431.814 states that an agency
must submit a basic MEQC sampling
plan (or revisions to a current plan) that
meets the requirements of this section to
the appropriate CMS Regional Office for
approval at least 60 days before the
beginning of the review period in which
it is to be implemented. The burden
associated with this requirement is the
time and effort necessary to draft and
submit a new sampling plan or to draft
and submit a revised sampling plan to
the appropriate CMS Regional Office.
While this requirement is subject to the
PRA, it is currently approved under
OMB control number 0938–0146 with a
December 31, 2012, expiration date.
C. ICRs Regarding PERM Eligibility
Sampling Plan and Procedures
(§ 431.978)
In § 431.978, the revisions to
paragraph (a) discuss the requirements
for sampling plan approval.
Specifically, the revision to
§ 431.978(a)(1) and (2) states that for
each review year, the agency must
submit a State-specific Medicaid or
CHIP sampling plan (or revisions to a
current plan) for both active and
negative cases to CMS for approval by
the August 1 before the review year and
must receive approval of the plan before
implementation. The revision to
§ 431.978(b)(2) further explains that the
agency must notify CMS that it would
be using the same plan from the
previous review year if the plan is
unchanged.
Section 431.978(c)(3) sets a maximum
sample size of 1,000 active and negative
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cases, respectively in subsequent PERM
review years after the base year. The
burden associated with the
requirements to review the maximum
number of cases in the active and
negative case sample sizes set forward
in § 431.978(c) will be adjusted and
submitted for OMB approval.
The burden associated with the
information collection requirements
contained in § 431.978(a) and (b) is the
time and effort necessary for State
agencies to draft and submit the
aforementioned information to CMS.
While this requirement is subject to the
PRA, the associated burden is approved
under OMB control number 0938–1012
with an April 30, 2013, expiration date.
D. ICRs Regarding Eligibility Review
Procedures (§ 431.980)
Section 431.980(e) states that unless
the State has elected to substitute MEQC
data for PERM data under paragraph (f)
of this section, the agency must
complete the following. Specifically,
§ 431.980(e)(iv) requires a State to
examine the evidence in the case file
that supports categorical and financial
eligibility for the category of coverage in
which the case is assigned, and
independently verify information that is
missing, older than 12 months and
likely to change, or otherwise as needed,
to verify eligibility. Section
431.980(e)(vi) states that the elements of
eligibility in which State policy allows
for self-declaration can be verified with
a new self-declaration statement.
Section 431.980(e)(vi) also contains the
requirements for a self-declaration
statement.
The burden associated with the
requirements contained in § 431.980 is
the time and effort necessary for a State
agency to complete the aforementioned
requirements. While this requirement is
subject to the PRA, the associated
burden is currently approved under
OMB control number 0938–1012.
Section 431.980(f)(1) allows for a
State in its PERM year to elect to
substitute the random sample of
selected cases, eligibility review
findings, and payment reviews findings
obtained through MEQC reviews
conducted in accordance with section
1903(u) of the Act to meet its PERM
eligibility review requirement. MEQC
dropped cases will be classified as
undetermined in order to calculate the
PERM error rate, unless the State
attempts to complete these cases. The
substitution of the MEQC data is
allowed as long as the State MEQC
reviews are based on a broad,
representative sample of Medicaid
applicants or enrollees in the State. In
addition, as stated in § 431.980(f)(2), the
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48843
MEQC samples must also meet PERM
confidence and precision requirements.
The burden associated with the
information collection requirements
contained in § 431.980(f) is the time and
effort necessary for a State to collect,
review, and submit the MEQC data as
part of meeting its PERM eligibility
review requirement. States that elect to
substitute MEQC data to complete the
requirements of § 431.980 would
significantly reduce the burden
associated with reviewing active cases
for PERM. Although the review burden
would be eliminated, States would still
be required to report PERM and MEQC
findings separately. Currently we
believe 19 States (12 Medicaid States
and 7 CHIP States) can elect the data
substitution and comply with this
requirement. We estimate that it would
take each agency 10,500 hours to
comply with the information collection
requirements. In subsequent years, we
expect that more States will elect to
substitute data from section § 431.812 to
meet this requirement so we are
estimating the maximum burden for 34
States (17 Medicaid States and 17 CHIP
States). The total burden associated with
the requirements in § 431.980(f) is
357,000 hours.
We also propose adding additional
burden as stated previously. States must
report PERM and MEQC findings
separately and will use an estimated 2
hours per required form to reformat
PERM or MEQC data into the
appropriate forms. We are adding an
additional 98 hours for each State to
reformat MEQC data into the
appropriate PERM eligibility forms and
98 hours for each State to compile
PERM eligibility data to submit on the
appropriate MEQC forms. We will
submit a revised information collection
request for 0938–1012 to account for the
increased burden as a result of the
requirements in § 431.980(f).
E. ICRs Regarding Corrective Action
Plan (§ 431.992)
The revisions to § 431.992(a) specify
that State agencies must develop a
corrective action plan to reduce
improper payments in its Medicaid and
CHIP programs based on its analysis of
the error causes in the FFS, managed
care, and eligibility components. In
§ 431.992(c), we require States to submit
to CMS and implement the corrective
action plan for the fiscal year it was
reviewed no later than 90 days from the
date the State’s error rate is posted to
the CMS Contractor’s Web site. As
detailed in § 431.992(c), States are
required to implement corrective
actions in accordance with their
corrective action plans as submitted to
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CMS. Section 431.992(b) details the
required components of a corrective
action plan.
The burden associated with the
information collection requirements in
revisions to § 431.992 is the time and
effort necessary for States to develop
corrective action plans, submit the plans
to CMS, and implement corrective
actions as dictated by their corrective
plans. While these requirements are
subject to the PRA, the burden is
approved under the OMB control
numbers shown in Table 1.
TABLE 1—OMB CONTROL NUMBERS
OMB
Control No.
Program component
Fee-for-Service ..........................................................................................................................................................
Managed Care ...........................................................................................................................................................
Eligibility .....................................................................................................................................................................
F. ICRs Regarding Difference Resolution
and Appeal Process (§ 431.998)
As described in § 431.998(a), a State
may file, in writing, a request with the
Federal contractor to resolve differences
in the Federal contractor’s findings
based on medical or data processing
reviews on FFS and managed care
claims in Medicaid and CHIP within 20
business days after the disposition
report of claims review findings is
posted on the contractor’s Web site. The
written request must include a factual
basis for filing the difference and it must
provide the Federal contractor with
valid evidence directly related to the
error finding to support the State’s
position that the claim was properly
paid.
Section 431.998(b) states that for a
claim in which the State and the Federal
contractor cannot resolve the difference
in findings, the State may appeal to
CMS for final resolution within 10
business days from the date the
contractor’s finding as a result of the
difference resolution is posted on its
Web site.
Section 431.998(c) states that for
eligibility error determinations made by
the agency with personnel functionally
and physically separate from the State
Medicaid and CHIP agencies and
personnel that are responsible for
Medicaid and CHIP policy and
operations, the State may appeal error
determinations by filing an appeal
request with the appropriate State
agency. If no appeals process is in place
at the State level, differences in findings
must be documented in writing and
submitted directly to the agency
responsible for the PERM eligibility
review for their consideration, or
differences in findings may be resolved
through document exchange facilitated
by CMS between the State agency
appealing the error and the agency
responsible for the PERM eligibility
review. Any unresolved differences may
be addressed by CMS between the final
0938–0974
0938–0994
0938–1012
Expiration
date
02/29/2012
11/30/2012
04/30/2013
month of payment data submission and
error rate calculation. Any changes in
error findings must be reported to CMS
by the deadline for submitting final
eligibility review findings. Any appeals
of determinations based on
interpretations of Federal policy may be
referred to CMS.
The burden associated with the
information collection requirements
contained in § 431.998(a) through (c) is
the time and effort necessary to draft
and submit requests for difference
resolution proceedings and
determination appeals. We believe the
burden associated with these
requirements is exempt from the PRA
under 5 CFR 1320.4. Information
collected subsequent to an
administrative action is not subject to
the PRA.
G. OMB Control Number(s) for
Reporting and Recordkeeping Burden
The burden is approved under the
OMB control numbers stated in Table 2.
TABLE 2—ESTIMATED ANNUAL REPORTING AND RECORDKEEPING BURDEN
OMB control
No.
Regulation section(s)
§ 431.812
§ 431.814
§ 431.978
§ 431.980
§ 431.992
Respondents
Responses
Burden per
response
(hours)
Total annual
burden
(hours)
1960
..............................................................................
..............................................................................
..............................................................................
..............................................................................
..............................................................................
0938–0147
0938–0146
0938–1012
0938–1012
0938–0974
0938–0994
0938–1012
10
10
34
34
34
36
34
120
20
1,360
1,360
34
218,000
1,360
8
24
393.875
393.875
840
1
393.875
480
535,670
1535,670
28,560
23,400
3535,670
Total ..............................................................................
........................
........................
........................
........................
589,070
1 We
are submitting a revision of the currently approved ICR for the information collection requirements in this section of the regulation.
currently approved number of responses is 23,400; however, the value is incorrect due to an arithmetic error. We have already submitted
an 83–C Change Worksheet to OMB to correct the error.
3 For the purpose of totaling the burden associated with the ICRs in this regulation, the annual burden associated with OMB control number
0938–1012 is counted only once.
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2 The
V. Regulatory Impact Analysis
A. Overall Impact
We have examined the impacts of this
rule as required by Executive Order
12866 on Regulatory Planning and
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Review (September 30, 1993, as further
amended), the Regulatory Flexibility
Act (RFA) (September 19, 1980, Pub. L.
96–354), section 1102(b) of the Social
Security Act, section 202 of the
Unfunded Mandates Reform Act of 1995
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(Pub. L. 104–4), Executive Order 13132
on Federalism (August 4, 1999), and the
Congressional Review Act (5 U.S.C.
804(2)).
Executive Order 12866 (as amended
by Executive Order 13258) directs
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agencies to assess all costs and benefits
of available regulatory alternatives and,
if regulation is necessary, to select
regulatory approaches that maximize
net benefits (including potential
economic, environmental, public health
and safety effects, distributive impacts,
and equity). A regulatory impact
analysis (RIA) must be prepared for
major rules with economically
significant effects ($100 million or more
in any 1 year). For the reasons discussed
below, we have determined that this
final rule is not a major rule.
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1. Federal Contracting Cost Estimate
We have estimated that it will cost
$14.7 million annually for engaging
Federal contractors to review FFS and
managed care claims and calculate error
rates in 34 State programs (17 States for
Medicaid and 17 States for CHIP). We
estimated these costs as follows:
In the August 31, 2007 final rule, we
estimated the Federal cost for use of
Federal contractors conducting the FFS
and managed care measurements to be
$19.8 million annually. Due to more
recent data acquired through our
experience with Federal contractors in
the FY 2007, FY 2008, and FY 2009
PERM cycles, we were able to produce
a more accurate estimate by taking the
average of Federal contracting costs for
the three cycles and including
anticipated future PERM cycle costs.
The error rate measurements for 34 State
programs (17 States for Medicaid and 17
States for CHIP) would cost
approximately $14,682,777 in Federal
funds for the Federal contracting cost.
2. State Cost Estimate for Fee-for-Service
and Managed Care Reviews
We estimated that total State cost for
FFS and managed care reviews for 34
State programs is $6.2 million
($4,309,490 in Federal cost and
$1,846,924 in State cost). This cost
estimate is based on the cost for States
to prepare and submit claims universe
information for both FFS and managed
care payments, prepare and submit
claims details and provider information
for sampled records, submit State
program policies and updates on a
quarterly basis, cooperate with Federal
contractors during data processing
review, participate in the difference
resolution and appeals process, and
prepare and submit a corrective action
plan for claims errors. These costs are
estimated as follows:
We estimated that the annualized
number of hours required to respond to
requests for required claims information
for FFS and managed care review for 34
State programs will be 112,200 hours
(3,300 hours per State per program). At
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the 2009 general schedule GS–12–01
rate of pay that includes fringe and
overhead costs ($54.87/hour), we
calculated a cost of $6,156,414
($4,309,490 in Federal cost and
$1,846,924 in State cost). This cost
estimate includes the following
estimated annualized hours: (1) Up to
1,800 hours required for States to
develop and submit required claims and
capitation payments information; (2) up
to 500 hours for the collection and
submission of policies; and (3) up to
1,000 hours for States to cooperate with
CMS and the Federal contractors on
other aspects of the claims review and
corrective action process.
Therefore, the total annual estimate of
the State cost for 34 State programs to
submit information for FFS and
managed care reviews and participate
with CMS and Federal contractors is
$6,156,414 ($4,309,490 in Federal cost
and $1,846,924 in State cost).
3. Cost Estimate for Eligibility Reviews
Beginning in FY 2007, States review
eligibility in the same year they are
selected for FFS and managed care
reviews in Medicaid and CHIP. We
estimated that total cost for eligibility
review for 34 State programs is
$24,588,344 ($17,211,841 in Federal
cost and $7,376,503 in State cost). This
cost estimate is based on the cost for
States to submit information to CMS
and the cost for States to conduct
eligibility reviews and report data to
CMS. These costs are estimated as
follows:
We estimated in the information
collection section, that the annualized
number of hours required to respond to
requests for information for the
eligibility review (for example, sampling
plan, monthly sample lists, the
eligibility corrective action report) for
34 State programs will be 108,800 hours
(3,200 hours per State per program). At
the 2009 general schedule GS–12–01
rate of pay that includes fringe and
overhead costs ($54.87/hour), we
calculated a cost of $5,969,856
($4,178,899 in Federal cost and
$1,790,957 in State cost). This cost
estimate includes the following
estimated annualized hours: (1) Up to
1,000 hours required for States to
develop and submit a sampling plan; (2)
up to 1,200 hours for States to submit
12 monthly sample lists detailing the
cases selected for review; and (3) up to
1,000 hours for States to submit a
corrective action plan for purposes of
reducing the eligibility payment error
rate. For the eligibility review and
reporting of the findings, we estimated
that each State would need to review an
annual sample size of 504 active cases
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48845
to achieve a 3 percent margin of error
at a 95 percent confidence interval level
in the State-specific error rates. We also
estimated that States would need to
review 204 negative cases to produce a
case error rate that met similar
standards for statistical significance. We
estimated that for 34 State programs the
annualized number of hours required to
complete the eligibility case reviews
and report the eligibility-based error
data to CMS would be 339,320 hours
(9,980 hours per State, per program). At
the 2009 general schedule GS–12–01
rate of pay that includes fringe and
overhead costs ($54.87/hour), we
calculated a cost of $18,618,488
($13,032,942 in Federal cost and
$5,585,547 in State cost).
Therefore, the total annual estimate of
the cost for 34 State programs to submit
information and to conduct the
eligibility reviews and report the error
data to CMS is $24,588,344 ($17,211,841
in Federal cost and $7,376,503 in State
cost). However, these cost and burden
estimates must be revised based on the
maximum eligibility sample sizes of
1,000 active and negative cases,
respectively, set forth in § 431.978(c).
The CHIPRA requires CMS to provide
States in their PERM year the option to
use PERM data to meet the MEQC
requirements described in section
1903(u) of the Act, and the option to use
MEQC data described in § 431.812 to
meet the PERM eligibility review
requirement. While the intent is to
reduce redundancies and cost burden
between the two programs and their
review requirements, States that
substitute findings may incur more costs
to implement changes to their PERM or
MEQC sampling and review procedures.
4. Cost Estimate for Total PERM Costs
Based on our estimates of the costs for
the FFS, managed care and eligibility
reviews for both the Medicaid and CHIP
programs at approximately $45.4
million ($36,204,108 in Federal cost and
$9,223,428 in State cost), this rule does
not exceed the $100 million or more in
any 1 year criterion for a major rule, and
a regulatory impact analysis is not
required.
The RFA requires agencies to analyze
options for regulatory relief of small
businesses, if a rule has a significant
impact on a substantial number of small
entities. The great majority of hospitals
and most other health care providers
and suppliers are small entities, either
by being nonprofit organizations or by
meeting the SBA definition of a small
business (having revenues of less than
$7.0 million to $34.5 million in any 1
year). Individuals and States are not
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included in the definition of a small
entity.
Providers could be required to supply
medical records or other similar
documentation that verified the
provision of Medicaid or CHIP services
to beneficiaries as part of the PERM
reviews, but we anticipate this action
would not have a significant cost impact
on providers. Providers would only
need to provide medical records for the
FFS component of this program. A
request for medical documentation to
substantiate a claim for payment would
not be a burden to providers nor would
it be outside the customary and usual
business practices of Medicaid or CHIP
providers. Not all States would be
reviewed every year and medical
records would only be requested for FFS
claims, so it is unlikely for a provider
to be selected more than once per
program per measurement cycle to
provide supporting documentation,
particularly in States with a large
Medicaid or CHIP managed care
population. If a provider is, in fact,
selected more than once per program to
provide supporting documentation it
would not be outside customary and
usual business practices.
In addition, the information should be
readily available and the response
should take minimal time and cost since
the response would merely require
gathering the documents and either
copying and mailing them or sending
them by facsimile. The request for
medical documentation from providers
is within the customary and usual
business practice of a provider who
accepts payment from an insurance
provider, whether it is a private
organization, Medicare, Medicaid, or
CHIP and should not have a significant
impact on the provider’s operations.
Therefore, the Secretary has determined
that this final rule will not have a
significant economic impact on a
substantial number of small entities.
In addition, section 1102(b) of the Act
requires us to prepare a regulatory
impact analysis if a rule may have a
significant impact on the operations of
a substantial number of small rural
hospitals. This analysis must conform to
the provisions of section 604 of the
RFA. For purposes of section 1102(b) of
the Act, we define a small rural hospital
as a hospital that is located outside of
a metropolitan statistical area and has
fewer than 100 beds.
These entities may incur costs due to
collecting and submitting medical
records to the contractor to support
medical reviews; but, like any other
Medicaid or CHIP provider, we estimate
these costs would not be outside the
limit of usual and customary business
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practices. Also, since the sample is
randomly selected and only FFS claims
are subject to medical review, we do not
anticipate that a great number of small
rural hospitals would be asked for an
unreasonable number of medical
records. As stated before, a State will be
reviewed only once, per program, every
3 years and it is unlikely for a provider
to be selected more than once per
program to provide supporting
documentation. Therefore, the Secretary
has determined that this final rule
would not have a significant impact on
the operations of a substantial number
of small rural hospitals.
Section 202 of the Unfunded
Mandates Reform Act of 1995 (UMRA)
also requires that agencies assess
anticipated costs and benefits before
issuing any rule whose mandates
require spending in any 1 year of $100
million in 1995 dollars, updated
annually for inflation. In 2009, that
threshold is approximately $133
million. This final rule does not impose
costs on States to produce the error rates
for FFS and managed care payments,
but requires States and providers to
submit claims information and medical
records and cooperate with Federal
contractors during the review so that
error rates can be calculated.
Based on our estimates of State
participation burden for both Medicaid
and CHIP, for 34 States (17 States per
Medicaid and 17 States for CHIP), we
calculated that the annual burden for
these States for the PERM program is
approximately $9,223,428 in State costs
for both Medicaid and CHIP. The
combined costs of both programs total
approximately $542,555 for each of the
17 States. Thus, we do not anticipate
State costs to exceed $133 million.
Executive Order 13132 establishes
certain requirements that an agency
must meet when it promulgates a
proposed rule (and subsequent final
rule) that imposes substantial direct
requirement costs on State and local
governments, preempts State law, or
otherwise has Federalism implications.
This final rule requires States to prepare
and submit claims universe information
for both FFS and managed care
payments, prepare and submit claims
details and provider information for
sampled records, submit State program
policies and updates on a quarterly
basis, cooperate with Federal
contractors during data processing
reviews, participate in the difference
resolution and appeals process, and
prepare and submit a corrective action
plan for claims errors. We estimated that
the burden to respond to requests for
claims information for the FFS and
managed care measurement for
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Medicaid and CHIP for 34 State
programs (17 States for Medicaid and 17
States for CHIP) will be $6,156,414
($4,309,490 in Federal cost and
$1,846,924 in State cost).
This final rule also requires States
selected for review to submit an
eligibility sampling plan, monthly
sample selection information, summary
review findings, State error rate data,
and other information in order for CMS
to calculate the eligibility State-specific
and national error rates. We estimated
that the burden to conduct the eligibility
measurement for Medicaid and CHIP for
34 State programs (17 States for
Medicaid and 17 States for CHIP) will
be approximately $24,588,344
($17,211,841 in Federal cost and
$7,376,503 in State cost). As a result, we
assert that this regulation will not have
a substantial impact on State or local
governments.
B. Anticipated Effects
This final rule is intended to measure
improper payments in Medicaid and
CHIP. States would implement
corrective actions to reduce the error
rate, thereby producing savings over
time. These savings cannot be estimated
until after the corrective actions have
been monitored and determined to be
effective, which can take several years.
C. Alternatives Considered
This final rule reflects changes
required by the CHIPRA. Therefore, we
considered only applying additional
changes to the CHIP component of
PERM (except in instances where the
CHIPRA specifically requires the
provision to apply to Medicaid and
CHIP). However, in order to maintain a
consistent measurement process for the
Medicaid and CHIP programs, we did
not choose this alternative. No other
alternatives were considered since the
modifications were required by Federal
statute.
D. Conclusion
In accordance with the provisions of
Executive Order 12866, this regulation
was reviewed by the Office of
Management and Budget.
List of Subjects
42 CFR Part 431
Grant programs-health, Health
facilities, Medicaid, Privacy, Reporting
and recordkeeping requirements.
42 CFR Part 447
Accounting, Administrative practice
and procedure, Drugs, Grant programshealth, Health facilities, Health
professions, Medicaid, Reporting and
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through § 431.988 of this part for data
required in this section, if the only
exclusions are those set forth in
§ 431.978(d)(1) of this part.
(2) PERM cases cited as undetermined
may be dropped when calculating
MEQC error rates if reasons for drops
are acceptable reasons listed in the State
Medicaid Manual.
■ 5. Section 431.814 is amended by
revising paragraph (c)(4) to read as
follows:
recordkeeping requirements, Rural
areas.
42 CFR Part 457
Administrative practice and
procedure, Grant programs-health,
Health insurance, Reporting and
recordkeeping requirements.
■ For the reasons set forth in the
preamble, the Centers for Medicare &
Medicaid Services amends 42 CFR
chapter IV as set forth below:
§ 431.814
PART 431—STATE ORGANIZATION
AND GENERAL ADMINISTRATION
1. The authority for part 431
continues to read as follows:
■
Authority: Sec. 1102 of the Social Security
Act, (42 U.S.C. 1302).
Subpart P—Quality Control
2. In § 431.636, amend the heading by
removing the reference to ‘‘State
Children’s Health Insurance Program’’
an by inserting ‘‘Children’s Health
Insurance Program’’ in its place.
■ 3. Section 431.806 is amended by—
■ A. Redesignating paragraph (b) as
paragraph (c).
■ B. Adding new paragraph (b).
The addition reads as follows:
■
§ 431.806
State plan requirements.
*
*
*
*
*
(b) Use of PERM data. A State plan
must provide for operating a Medicaid
eligibility quality control program that
is in accordance with § 431.978 through
§ 431.988 of this part to meet the
requirements of § 431.810 through
§ 431.822 of this subpart when a State
is in their PERM year.
*
*
*
*
*
■ 4. Section 431.812 is amended by—
■ A. In paragraph (a)(2)(i), removing the
‘‘;’’ and adding a ‘‘.’’ in its place and in
paragraph(a)(2)(ii), removing the ‘‘; and’’
and adding a ‘‘.’’ in its place.
■ B. Adding new paragraphs (a)(2)(iv)
and (f).
The additions read as follows:
srobinson on DSKHWCL6B1PROD with RULES2
§ 431.812
Review procedures.
(a) * * *
(2) * * *
(iv) Individuals whose eligibility was
determined under a State’s option under
section 1902(e)(13) of the Act.
*
*
*
*
*
(f) Substitution of PERM data.
(1) A State in its Payment Error Rate
Measurement (PERM) year may elect to
substitute the random sample of
selected cases, eligibility review
findings, and payment review findings
obtained through PERM reviews
conducted in accordance with § 431.978
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Sampling plan and procedures.
*
*
*
*
*
(c) * * *
(4) States must exclude from the
MEQC universe all of the following:
(i) SSI beneficiaries whose eligibility
determinations were made exclusively
by the Social Security Administration
under an agreement under section 1634
of the Act.
(ii) Individuals in foster care or
receiving adoption assistance whose
eligibility is determined under Title IV–
E of the Act.
(iii) Individuals receiving Medicaid
under programs that are 100 percent
Federally-funded.
(iv) Individuals whose eligibility was
determined under a State’s option for
Express Lane Eligibility under section
1902(e)(13) of the Act.
*
*
*
*
*
Subpart Q—Requirements for
Estimating Improper Payments in
Medicaid and CHIP
§ 431.950
[Amended]
6. Amend § 431.950 by revising the
reference to ‘‘State Children’s Health
Insurance Program’’ to read ‘‘Children’s
Health Insurance Program.’’
■ 7. Section § 431.954 is amended by
revising paragraph (a) to read as follows:
■
§ 431.954
Basis and scope.
(a) Basis. The statutory bases for this
subpart are as follows:
(1) Sections 1102, 1902(a)(6), and
2107(b)(1) of the Act, which contain the
Secretary’s general rulemaking authority
and obligate States to provide
information, as the Secretary may
require, to monitor program
performance.
(2) The Improper Payments
Information Act of 2002 (Pub. L. 107–
300), which requires Federal agencies to
review and identify annually those
programs and activities that may be
susceptible to significant erroneous
payments, estimate the amount of
improper payments, report such
estimates to the Congress, and submit a
report on actions the agency is taking to
reduce erroneous payments.
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48847
(3) Section 1902(a)(27)(B) of the Act
requires States to require providers to
agree to furnish the State Medicaid
agencies and the Secretary with
information regarding payments
claimed by Medicaid providers for
furnishing Medicaid services.
(4) Section 601 of the Children’s
Health Insurance Program
Reauthorization Act of 2009 (CHIPRA)
(Pub. L. 111–3) which requires that the
new PERM regulations include the
following: Clearly defined criteria for
errors for both States and providers;
Clearly defined processes for appealing
error determinations; clearly defined
responsibilities and deadlines for States
in implementing any corrective action
plans; requirements for State
verification of an applicant’s selfdeclaration or self-certification of
eligibility for, and correct amount of,
medical assistance under Medicaid or
child health assistance under CHIP; and
State-specific sample sizes for
application of the PERM requirements.
*
*
*
*
*
■ 8. Section 431.958 is amended by—
■ A. Revising the definitions of the
terms ‘‘Active fraud investigation,’’
‘‘Agency,’’ and ‘‘Case.’’
■ B. Adding definitions of the terms
‘‘Annual sample size,’’ ‘‘Children’s
Health Insurance Program (CHIP)’’,
‘‘Provider error,’’ and ‘‘State error’’ in
alphabetical order.
■ C. Removing the definition of ‘‘State
Children’s Health Insurance Program
(SCHIP)’’.
The additions and revisions read as
follows:
§ 431.958
Definitions and use of terms.
*
*
*
*
*
Active fraud investigation means a
beneficiary or a provider has been
referred to the State Medicaid Fraud
Control Unit or similar Federal or State
investigative entity including a Federal
oversight agency and the unit is
currently actively pursuing an
investigation to determine whether the
beneficiary or the provider committed
health care fraud. This definition
applies to both the claims and eligibility
review for PERM.
Agency means, for purposes of the
PERM eligibility reviews under this
part, the entity that performs the
Medicaid and CHIP eligibility reviews
under PERM and excludes the State
Medicaid or CHIP agency as defined in
the regulation.
*
*
*
*
*
Annual sample size means the
number of fee-for-service claims,
managed care payments, or eligibility
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cases necessary to meet precision
requirements in a given PERM cycle.
*
*
*
*
*
Case means an individual beneficiary
or family enrolled in Medicaid or CHIP
or who has been denied enrollment or
has been terminated from Medicaid or
CHIP. The case as a sampling unit only
applies to the eligibility component.
*
*
*
*
*
Children’s Health Insurance Program
(CHIP) means the program authorized
and funded under Title XXI of the Act.
*
*
*
*
*
Provider error includes, but is not
limited to, medical review errors as
described in § 431.960(c) of this subpart,
as determined in accordance with
documented State or Federal policies or
both.
*
*
*
*
*
State error includes, but is not limited
to, data processing errors and eligibility
errors as described in § 431.960(b) and
(d) of this subpart, as determined in
accordance with documented State or
Federal policies or both.
*
*
*
*
*
■ 9. Section 431.960 is added to read as
follows:
srobinson on DSKHWCL6B1PROD with RULES2
§ 431.960
Types of payment errors.
(a) General rule. State or provider
errors identified for the Medicaid and
CHIP improper payments measurement
under the Improper Payments
Information Act of 2002 must affect
payment under applicable Federal
policy or State policy or both.
(b) Data processing errors.
(1) A data processing error is an error
resulting in an overpayment or
underpayment that is determined from
a review of the claim and other
information available in the State’s
Medicaid Management Information
System, related systems, or outside
sources of provider verification.
(2) The difference in payment
between what the State paid (as
adjusted within improper payment
measurement guidelines) and what the
State should have paid, in accordance
with the State’s documented policies, is
the dollar measure of the payment error.
(3) Data processing errors include, but
are not limited to the following:
(i) Payment for duplicate items.
(ii) Payment for non-covered services.
(iii) Payment for fee-for-service claims
for managed care services.
(iv) Payment for services that should
have been paid by a third party but were
inappropriately paid by Medicaid or
CHIP.
(v) Pricing errors.
(vi) Logic edit errors.
(vii) Data entry errors.
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(viii) Managed care rate cell errors.
(ix) Managed care payment errors.
(c) Medical review errors. (1) A
medical review error is an error
resulting in an overpayment or
underpayment that is determined from
a review of the provider’s medical
record or other documentation
supporting the service(s) claimed, Code
of Federal Regulations that are
applicable to conditions of payment, the
State’s written policies, and a
comparison between the documentation
and written policies and the information
presented on the claim.
(2) The difference in payment
between what the State paid (as
adjusted within improper payment
measurement guidelines) and what the
State should have paid, in accordance
with 42 CFR 440 to 484.55 of the Code
of Federal Regulations that are
applicable to conditions of payment and
the State’s documented policies, is the
dollar measure of the payment error.
(3) Medical review errors include, but
are not limited to the following:
(i) Lack of documentation.
(ii) Insufficient documentation.
(iii) Procedure coding errors.
(iv) Diagnosis coding errors.
(v) Unbundling.
(vi) Number of unit errors.
(vii) Medically unnecessary services.
(viii) Policy violations.
(ix) Administrative errors.
(d) Eligibility errors.
(1) An eligibility error includes, but is
not limited to, errors determined by
applying Federal rules and the State’s
documented policies and procedures,
resulting from services being provided
to an individual who meets at least one
of the following provisions:
(i) Was ineligible when authorized as
eligible or when he or she received
services.
(ii) Was eligible for the program but
was ineligible for certain services he or
she received.
(iii) Lacked or had insufficient
documentation in his or her case record,
in accordance with the State’s
documented policies and procedures, to
make a definitive review decision of
eligibility or ineligibility.
(iv) Overpaid the assigned liability
due to the individual’s liability being
understated.
(v) Underpaid toward assigned
liability due to the individual’s liability
being overstated.
(vi) Was ineligible for managed care
but enrolled in managed care.
(vii) Was eligible for managed care but
improperly enrolled in the incorrect
managed care plan.
(2) The dollars paid in error due to the
eligibility error is the measure of the
payment error.
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(3) A State eligibility error does not
result from the State’s verification of an
applicant’s self-declaration or selfcertification of eligibility for, and the
correct amount of, medical assistance or
child health assistance, if the State
process for verifying an applicant’s selfdeclaration or self-certification satisfies
the requirements in Federal law,
guidance, or if applicable, Secretary
approval.
(4) Negative case errors are errors,
based on the State’s documented
policies and procedures, resulting from
either of the following:
(i) Applications for Medicaid or CHIP
that are improperly denied by the State.
(ii) Existing cases that are improperly
terminated from Medicaid or CHIP by
the State.
(5) No payment errors are associated
with negative cases.
(e) Errors for purposes of determining
the national error rates. The Medicaid
and CHIP national error rates include
but are not limited to the errors
described in paragraphs (b) through (d)
of this section, with the exception of
negative case errors described in
paragraph (d)(4) of this section.
(f) Errors for purposes of determining
the State error rates. The Medicaid and
CHIP State error rates include but are
not limited to, the errors described in
paragraphs (b) through (d)(1)(vii) of this
section, with the exception of negative
case errors as described in paragraph
(d)(4) of this section.
(g) Error codes. CMS may define
different types of errors within the
above categories for analysis and
reporting purposes. Only dollars in error
will factor into a State’s PERM error
rate.
10. Section 431.970 is amended by
revising paragraphs (a)(1) and (b) to read
as follows:
§ 431.970 Information submission
requirements.
(a) * * *
(1) Adjudicated fee-for-service (FFS)
or managed care claims information or
both, on a quarterly basis, from the
review year;
*
*
*
*
*
(b) Providers must submit information
to the Secretary for, among other
purposes estimating improper payments
in Medicaid and CHIP, which include
but are not limited to, Medicaid and
CHIP beneficiary medical records
within 75 calendar days of the date the
request is made by CMS. If CMS
determines that the documentation is
insufficient, providers must respond to
the request for additional
documentation within 14 calendar days
of the date the request is made by CMS.
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11. Section 431.972 is added to read
as follows:
B. Revising paragraphs (d)(1)(i),
(d)(1)(ii), (d)(3), and (d)(4).
The revisions read as follows:
■
srobinson on DSKHWCL6B1PROD with RULES2
§ 431.972
■
Claims sampling procedures.
(a) Claims universe.
(1) The PERM claims universe
includes payments that were originally
paid (paid claims) and for which
payment was requested but denied
(denied claims) during the FFY, and for
which there is FFP (or would have been
if the claim had not been denied)
through Title XIX (Medicaid) or Title
XXI (CHIP).
(2) The State must establish controls
to ensure FFS and managed care
universes are accurate and complete,
including comparing the FFS and
managed care universes to the Form
CMS–64 and Form CMS–21 as
appropriate.
(b) Sample size. CMS estimates a
State’s annual sample size for claims
review at the beginning of the PERM
cycle.
(1) Precision and confidence levels.
The annual sample size should be
estimated to achieve a State-level error
rate within a 3 percent precision level
at 95 percent confidence interval for the
claims component of the PERM
program, unless the precision
requirement is waived by CMS on its
own initiative.
(2) Base year sample size. The annual
sample size in a State’s first PERM cycle
(the ‘‘base year’’) is—
(i) Five hundred fee-for-service claims
and 250 managed care payments drawn
from the claims universe; or
(ii) If the claims universe of fee-forservice claims or managed care
capitation payments from which the
annual sample is drawn is less than
10,000, the State may request to reduce
its sample size by the finite population
correction factor for the relevant PERM
cycle.
(3) Subsequent year sample size. In
PERM cycles following the base year:
(i) CMS considers the error rate from
the State’s previous PERM cycle to
determine the State’s annual sample
size for the current PERM cycle.
(ii) The maximum sample size is
1,000 fee-for-service or managed care
payments, respectively.
(iii) If a State measured in the FY
2007 or FY 2008 cycle elects to reject its
State-specific CHIP PERM rate
determined during those cycles,
information from those cycles will not
be used to calculate its annual sample
size in subsequent PERM cycles and the
State’s annual sample size in its base
year is 500 fee-for-service and 250
managed care payments.
■ 12. Section 431.978 is amended by—
■ A. Revising paragraphs (a), (b) and (c).
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§ 431.978 Eligibility sampling plan and
procedures.
(a) Plan approval. For each review
year, the agency must—
(1) Submit its Medicaid or CHIP
sampling plan (or revisions to a current
plan) for both active and negative cases
to CMS for approval by the August 1
before the review year; and
(2) Have its sampling plan approved
by CMS before the plan is implemented.
(b) Maintain current plan. The agency
must do both of the following:
(1) Keep its plan current, for example,
by making adjustments to the plan when
necessary due to fluctuations in the
universe.
(2) Review its plan each review year.
If it is determined that the approved
plan is—
(i) Unchanged from the previous
review year, the agency must notify
CMS that it is using the plan from the
previous review year; or
(ii) Changed from the previous review
year, the agency must submit a revised
plan for CMS approval.
(c) Sample size.
(1) Precision and confidence levels.
Annual sample size for eligibility
reviews should be estimated to achieve
within a 3 percent precision level at 95
percent confidence interval for the
eligibility component of the program.
(2) Base year sample size. Annual
sample size for each State’s base year of
PERM is—
(i) Five hundred four active cases and
204 negative cases drawn from the
active and negative universes; or
(ii) If the active case universe or
negative case universe of Medicaid or
CHIP beneficiaries from which the
annual sample is drawn is less than
10,000, the State may request to reduce
its sample size by the finite population
correction factor for the relevant PERM
cycle.
(3) Subsequent year sample size. In
PERM cycles following the base year the
annual sample size may increase or
decrease based on the State’s prior
results of the previous cycle PERM error
rate information. The State may provide
information to CMS in the eligibility
sampling plan due to CMS by the
August 1 prior to the start of the review
year to support the calculation of a
reduced annual sample size for the next
PERM cycle.
(i) CMS considers the error rate from
the State’s previous PERM cycle to
determine the State’s annual sample
size for the current PERM cycle.
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48849
(ii) The maximum sample size is
1,000 for the active cases and negative
cases, respectively.
(iii) If the active case universe or
negative case universe of Medicaid or
CHIP beneficiaries from which the
annual sample is drawn is less than
10,000, the State may request to reduce
its sample size by the finite population
correction factor for the relevant PERM
cycle.
(iv) If a State measured in the FY 2007
or FY 2008 cycle elects to reject its
PERM CHIP rate as determined during
those cycles, information from those
cycles is not used to calculate the State’s
sample size in subsequent PERM cycles
and the State’s sample size in its base
year is 504 active cases and 204 negative
cases.
(d) * * *
(1) * * *
(i) Medicaid. (A) The Medicaid active
universe consists of all active Medicaid
cases funded through Title XIX for the
sample month.
(B) The following types of cases are
excluded from the Medicaid active
universe:
(1) Cases for which the Social
Security Administration, under section
1634 of the Act agreement with a State,
determines Medicaid eligibility for
Supplemental Security Income
recipients.
(2) All foster care and adoption
assistance cases under Title IV–E of the
Act are excluded from the universe in
all States.
(3) Cases under active fraud
investigation.
(4) Cases in which eligibility was
determined under section 1902(e)(13) of
the Act for States’ Express Lane
Eligibility option.
(C) If the State cannot identify cases
that meet the exclusion criteria
specified in paragraph (d)(1)(i)(B) of this
section before sample selection, the
State must drop these cases from review
if they are selected in the sample and
are later determined to meet the
exclusion criteria specified in paragraph
(d)(1)(i)(B) of this section.
(ii) CHIP. (A) The CHIP active
universe consists of all active case CHIP
and Title XXI Medicaid expansion cases
that are funded through Title XXI for the
sample month.
(B) The following types of cases are
excluded from the CHIP active universe:
(1) Cases under active fraud
investigation.
(2) Cases in which eligibility was
determined under section 2107(e)(1) of
the Act for States’ Express Lane
Eligibility option.
(C) If the State cannot identify cases
that meet the exclusion criteria
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specified in paragraph (d)(1)(ii)(B) of
this section before sample selection, the
State must drop these cases from review
if it is later determined that the cases
meet the exclusion criteria specified in
paragraph (d)(1)(ii)(B) of this section.
*
*
*
*
*
(3) Stratifying the universe. States
have the option to stratify the active
case universe.
(i) Each month, the State may stratify
the Medicaid and CHIP active case
universe into three strata:
(A) Program applications completed
by the beneficiaries in which the State
took action in the sample month to
approve such beneficiaries for Medicaid
or CHIP based on the eligibility
determination.
(B) Redeterminations of eligibility in
which the State took action in the
sample month to approve the
beneficiaries for Medicaid or CHIP
based on information obtained through
a completed redetermination.
(C) All other cases.
(ii) States that do not stratify the
universe will sample from the entire
active case universe each month.
(4) Sample selection. Each month, an
equal number of cases are selected for
review from one of the following:
(i) Each stratum as described in
paragraph (d)(3)(i) of this section.
(ii) The entire active case universe if
opting not to stratify cases under
paragraph (d)(2)(ii) of this section.
(iii) Otherwise provided for in the
State’s sampling plan approved by CMS.
■ 13. Section 431.980 is amended by—
■ A. Revising paragraph (d).
■ B. Adding paragraph (f).
The revision and addition read as
follows:
§ 431.980
Eligibility review procedures.
srobinson on DSKHWCL6B1PROD with RULES2
*
*
*
*
*
(d) Eligibility review decision.
(1) Active cases—Medicaid. Unless
the State has selected to substitute
MEQC data for PERM data under
paragraph (f) of this section, the agency
must complete all of the following:
(i) Review the cases specified at
§ 431.978(d)(3)(i)(A) and
§ 431.978(d)(3)(i)(B) of this subpart in
accordance with the State’s categorical
and financial eligibility criteria and
documented policies and procedures as
of the review month and identify
payments made on behalf of such
beneficiary or family for services
received in the first 30 days of
eligibility.
(ii) For cases specified in
§ 431.978(d)(3)(i)(C) of this subpart,
review the last action as follows:
(A) If the last action was not more
than 12 months prior to the sample
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month, review in accordance with the
State’s categorical and financial
eligibility criteria and documented
policies and procedures as of the last
action and identify payments made on
behalf of such beneficiary or family in
the first 30 days of eligibility.
(B) If the last action occurred more
than 12 months prior to the sample
month, review in accordance with the
State’s categorical and financial
eligibility criteria and documented
policies and procedures as of the sample
month and identify payments made on
behalf of the beneficiary or family for
services received in the sample month.
(iii) For cases in States that do not
stratify the universe, as specified in
§ 431.978(d)(3)(ii) of this subpart,
review the last action as follows:
(A) If the last action was no more than
12 months prior to the sample month,
review in accordance with the State’s
categorical and financial eligibility
criteria and documented policies and
procedures as of the last action and
identify payments made on behalf of
such beneficiary or family for services
received in the sample month.
(B) If the last action occurred more
than 12 months prior to the sample
month, review in accordance with the
State’s categorical and financial
eligibility criteria, and documented
policies and procedures, as of the
sample month and identify payments
made on behalf of the beneficiary or
family for services received in the
sample month.
(C) Cases that are not stratified must
have the last action identified as either
falling under the criteria of
§ 431.978(d)(3)(i)(A) or
§ 431.978(d)(3)(i)(B) of this subpart after
the sample is selected.
(iv) Examine the evidence in the case
file that supports categorical and
financial eligibility for the category of
coverage in which the case is assigned,
and independently verify information
that is missing, outdated (older than 12
months) and likely to change, or
otherwise as needed, to verify
eligibility.
(v) For managed care cases, also verify
residency and eligibility for and actual
enrollment in the managed care plan
during the month under review.
(vi) Elements of eligibility in which
State policy allows for self-declaration
or self-certification are considered to be
verified with a self-declaration or selfcertification statement. The selfdeclaration or self-certification must
be—
(A) Present in the record;
(B) Not outdated (more than 12
months old);
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(C) Originating from the last case
action that was not more than 12
months prior to the sample month;
(D) In a valid, State-approved format;
and
(E) Consistent with other facts in the
case record.
(vii) If a self-declaration or selfcertification statement does not meet the
provisions of paragraphs (e)(1)(vi)(A)
through (D) of this section, eligibility
may be verified through a new selfdeclaration or self-certification
statement or other third party sources.
(A) If eligibility or ineligibility cannot
be verified, cite a case as undetermined.
(ix) As a result of paragraphs (e)(1)(i)
through (e)(1)(vii) of this section—
(A) Cite the case as eligible or
ineligible based on the review findings
and identify with the particular
beneficiary the payments made on
behalf of the particular beneficiary for
services received in the first 30 days of
eligibility, the review month, or sample
month, as appropriate; or
(B) Cite the case as undetermined if
after due diligence an eligibility
determination could not be made and
identify with the particular beneficiary
the payments made on behalf of the
particular beneficiary for services
received in the first 30 days of
eligibility, the review month or sample
month, as appropriate.
(2) Active cases—CHIP. In addition to
the procedures for active cases as set
forth in paragraphs (e)(1)(i) through
(e)(1)(vii) of this section, the agency
must verify that the case is not eligible
for Medicaid by determining that the
child has income above the Medicaid
levels in accordance with the
requirements in § 457.350 of this
chapter. Upon verification, the agency
must—
*
*
*
*
*
(f) Substitution of MEQC data. (1) A
State in their PERM year may elect to
substitute the random sample of
selected cases, eligibility review
findings, and payment review findings,
as qualified by paragraphs (d)(2) and
(d)(3) of this section, which are obtained
through MEQC reviews conducted in
accordance with section 1903(u) of the
Act for data required in this section, as
long as the State MEQC reviews meet
the requirements of the MEQC Sampling
Plan and Procedures at § 431.814 of this
part, and if the only exclusions are those
set forth in section 1902(e)(13) of the
Act, § 431.814(c)(4), and § 431.978(d)(1)
of this part.
(2) MEQC samples must also meet
PERM confidence and precision
requirements.
(3) MEQC cases that are dropped due
to the acceptable reasons listed in the
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State Medicaid Manual are included in
the PERM error rate calculation.
■ 14. Section 431.988 is amended by—
■ A. Revising paragraphs (a), (b)(1), and
(b)(2).
■ B. Redesignating paragraphs (b)(3) and
(b)(4) as paragraphs (b)(4) and (b)(5),
respectively.
■ C. Adding new paragraph (b)(3).
The revisions and addition read as
follows:
§ 431.988 Eligibility case review
completion deadlines and submittal of
reports.
(a)(1) States must complete and report
to CMS the findings, including total
number of cases in the eligibility
universe, the error causes for all case
reviews listed on the monthly sample
selection lists, including cases dropped
from review due to active fraud
investigations, and cases for which
eligibility could not be determined.
(2) States must submit a summary
report of the active case eligibility and
payment review findings to CMS by July
1 following the review year.
(b) * * *
(1) Case and payment error data for
active cases.
(2) Case error data for negative cases.
(3) Identify the last action on a case,
either application or redetermination for
States that do not stratify the eligibility
sample in accordance with
§ 431.978(d)(3)(i) of this subpart.
*
*
*
*
*
■ 15. Section 431.992 is revised to read
as follows:
srobinson on DSKHWCL6B1PROD with RULES2
§ 431.992
Corrective action plan.
(a) The State agency must develop a
separate corrective action plan for
Medicaid and CHIP, which is not
required to be approved by CMS,
designed to reduce improper payments
in each program based on its analysis of
the error causes in the FFS, managed
care, and eligibility components.
(b) In developing a corrective action
plan, the State must take the following
actions:
(1) Data analysis. States must conduct
data analysis such as reviewing clusters
of errors, general error causes,
characteristics, and frequency of errors
that are associated with improper
payments.
(2) Program analysis. States must
review the findings of the data analysis
to determine the specific programmatic
causes to which errors are attributed (for
example, provider lack of understanding
of the requirement to provide
documentation) and to identify root
error causes.
(3) Corrective action planning. States
must determine the corrective actions to
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be implemented that address the root
error causes.
(4) Implementation and monitoring.
(i) States must develop an
implementation schedule for each
corrective action initiative and
implement those actions in accordance
with the schedule.
(ii) The implementation schedule
must identify all of the following:
(A) Major tasks.
(B) Key personnel responsible for
each activity.
(C) A timeline for each action
including target implementation dates,
milestones, and monitoring.
(5) Evaluation. States must evaluate
the effectiveness of the corrective action
by assessing all of the following:
(i) Improvements in operations.
(ii) Efficiencies.
(iii) Number of errors.
(iv) Improper payments.
(c) The State agency must submit to
CMS and implement the corrective
action plan for the fiscal year it was
reviewed no later than 90 calendar days
after the date on which the State’s
Medicaid or CHIP error rates are posted
on the CMS contractor’s Web site.
(d) The State must submit to CMS a
new corrective action plan for each
subsequent error rate measurement that
contains an update on the status of a
previous corrective action plan. Items to
address in the new corrective action
plan include, but are not limited to the
following:
(1) Effectiveness of implemented
corrective actions, as assessed using
objective data sources.
(2) Discontinued or ineffective
actions, actions not implemented, and
those actions, if any, that were
substituted for such discontinued,
ineffective, or abandoned actions.
(3) Findings on short-term corrective
actions.
(4) The status of the long-term
corrective actions.
■ 16. Section 431.998 is amended by—
■ A. Revising the section heading.
■ B. Revising paragraphs (a) and (b).
■ C. Redesignating paragraph (c) as (d).
■ D. Adding new paragraph (c).
The revisions and addition read as
follows:
§ 431.998
process.
Difference resolution and appeal
(a) The State may file, in writing, a
request with the Federal contractor to
resolve differences in the Federal
contractor’s findings based on medical
or data processing reviews on FFS and
managed care claims in Medicaid or
CHIP within 20 business days after the
disposition report of claims review
findings is posted on the contractor’s
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48851
Web site. The State must complete all of
the following:
(1) Have a factual basis for filing the
difference.
(2) Provide the Federal contractor
with valid evidence directly related to
the error finding to support the State’s
position that the claim was properly
paid.
(b) For a claim in which the State and
the Federal contractor cannot resolve
the difference in findings, the State may
appeal to CMS for final resolution, filing
the appeal within 10 business days from
the date the contractor’s finding as a
result of the difference resolution is
posted on the contractor’s Web site.
There is no minimum dollar threshold
required to appeal a difference in
findings.
(c) For eligibility error determinations
made by the agency with personnel
functionally and physically separate
from the State Medicaid and CHIP
agencies with personnel that are
responsible for Medicaid and CHIP
policy and operations, the State may
appeal error determinations by filing an
appeal request.
(1) Filing an appeal request. The State
may—
(i) File its appeal request with the
appropriate State agency or entity; or
(ii) If no appeals process is in place
at the State level, differences in
findings—
(A) Must be documented in writing
and submitted directly to the agency
responsible for the PERM eligibility
review for its consideration;
(B) May be resolved through
document exchange facilitated by CMS,
whereby CMS will act as intermediary
by receiving the written documentation
supporting the State’s appeal from the
State agency and submitting that
documentation to the agency
responsible for the PERM eligibility
review; or
(C) Any unresolved differences may
be addressed by CMS between the final
month of payment data submission and
error rate calculation.
(2) After the filing of an appeals
request. (i) Any changes in error
findings must be reported to CMS by the
deadline for submitting final eligibility
review findings.
(ii) Any appeals of determinations
based on interpretations of Federal
policy may be referred to CMS.
(iii) CMS’s eligibility error resolution
decision is final.
(iv) If CMS’s or the State-level appeal
board’s decision causes an erroneous
payment finding to be made, if the final
adjudicated claim is actually a payment
error in accordance with documented
State policies and procedures, any
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§ 457.10
resulting recoveries are governed by
§ 431.1002 of this subchapter.
*
*
*
*
*
■ 17. In 42 CFR part 431, revise all
references to ‘‘SCHIP’’ to read ‘‘CHIP’’.
PART 447—PAYMENTS FOR
SERVICES
18. The authority citation for part 447
continues to read as follows:
■
Authority: Sec. 1102 of the Social Security
Act (42 U.S.C. 1302).
§ 447.504
[Amended]
19. In § 447.504, amend paragraph
(g)(15) by removing the reference ‘‘State
Children’s Health Insurance Program
(SCHIP)’’ and by adding the reference
‘‘Children’s Health Insurance Program
(CHIP)’’ in its place and amend
paragraph (h)(23) by removing the
reference ‘‘(SCHIP)’’ and by adding the
reference ‘‘(CHIP)’’ in its place.
■
PART 457—ALLOTMENTS AND
GRANTS TO STATES
20. The authority citation for part 457
continues to read as follows:
■
Authority: Section 1102 of the Social
Security Act (42 U.S.C. 1302).
21. Section 457.10 is amended by—
A. Adding the definition of
‘‘Children’s Health Insurance Program
(CHIP)’’ in alphabetical order.
■ B. Removing the definition of ‘‘State
Children’s Health Insurance Program
(SCHIP)’’.
The addition reads as follows:
srobinson on DSKHWCL6B1PROD with RULES2
■
■
VerDate Mar<15>2010
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Jkt 220001
Definitions and use of terms.
*
*
*
*
*
Children’s Health Insurance Program
(CHIP) means a program established and
administered by a State, jointly funded
with the Federal government, to provide
child health assistance to uninsured,
low-income children through a separate
child health program, a Medicaid
expansion program, or a combination
program.
*
*
*
*
*
■ 22. In 42 CFR part 457, revise all
references to ‘‘SCHIP’’ to read ‘‘CHIP’’.
§ 457.10
[Amended]
23. In § 457.10, in the definition of
‘‘Applicant’’ remove the reference to
‘‘State Children’s Health Insurance
Program’’ and add the reference
‘‘Children’s Health Insurance Program’’,
in its place.
■
§ 457.301
[Amended]
24. In § 457.301, paragraph (5) of the
definition ‘‘Qualified entity’’ remove the
reference to ‘‘State Children’s Health
Insurance Program’’ and add the
reference ‘‘Children’s Health Insurance
Program’’, in its place.
■
§ 457.606
[Amended]
25. In § 457.606 paragraph (b) remove
the reference to ‘‘State’s Children’s
Health Insurance Program’’ and add the
reference ‘‘Children’s Health Insurance
Program’’ in its place.
■
§ 457.614
[Amended]
26. In § 457.614 paragraph (b)(1)
remove the reference to ‘‘State
■
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Children’s Health Insurance Program’’
and add the reference ‘‘Children’s
Health Insurance Program’’, in its place.
§ 457.618
[Amended]
27. In § 457.618 in the section heading
remove the reference to ‘‘State
Children’s Health Insurance Program’’
and add the reference ‘‘Children’s
Health Insurance Program’’, in its place.
■
§ 457.622
[Amended]
28. In § 457.622 paragraph (e)(5)
remove the reference to ‘‘State
Children’s Health Insurance Program’’
and add the reference ‘‘Children’s
Health Insurance Program’’, in its place.
■
§ 457.630
[Amended]
29. In § 457.630 paragraphs (b) and
(c)(1) remove the reference to ‘‘State
Children’s Health Insurance Program’’
and add the reference ‘‘Children’s
Health Insurance Program’’, in its place
each time it appears.
■
Authority: (Catalog of Federal Domestic
Assistance Program No. 93.778, Medical
Assistance Program) (Section 601 of the
Children’s Health Insurance Program
Reauthorization Act of 2009 (Pub. L. 111–3))
Dated: March 16, 2010.
Charlene Frizzera,
Acting Administrator, Centers for Medicare
& Medicaid Services.
Approved: April 23, 2010.
Kathleen Sebelius,
Secretary.
[FR Doc. 2010–18582 Filed 8–10–10; 8:45 am]
BILLING CODE 4120–01–P
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Agencies
[Federal Register Volume 75, Number 154 (Wednesday, August 11, 2010)]
[Rules and Regulations]
[Pages 48816-48852]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2010-18582]
[[Page 48815]]
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Part III
Department of Health and Human Services
-----------------------------------------------------------------------
Centers for Medicare & Medicaid Services
-----------------------------------------------------------------------
42 CFR Parts 431, 447, and 457
Medicaid Program and Children's Health Insurance Program (CHIP);
Revisions to the Medicaid Eligibility Quality Control and Payment Error
Rate Measurement Programs; Final Rule
Federal Register / Vol. 75 , No. 154 / Wednesday, August 11, 2010 /
Rules and Regulations
[[Page 48816]]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
42 CFR Parts 431, 447, and 457
[CMS-6150-F]
RIN 0938-AP69
Medicaid Program and Children's Health Insurance Program (CHIP);
Revisions to the Medicaid Eligibility Quality Control and Payment Error
Rate Measurement Programs
AGENCY: Centers for Medicare & Medicaid Services (CMS), HHS.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: This final rule implements provisions from the Children's
Health Insurance Program Reauthorization Act of 2009 (CHIPRA) (Pub. L.
111-3) with regard to the Medicaid Eligibility Quality Control (MEQC)
and Payment Error Rate Measurement (PERM) programs. This final rule
also codifies several procedural aspects of the process for estimating
improper payments in Medicaid and the Children's Health Insurance
Program (CHIP).
DATES: Effective Date: These regulations are effective on September 10,
2010.
FOR FURTHER INFORMATION CONTACT:
Elizabeth Lindner, (410) 786-7481.
Jessica Woodard, (410) 786-9249.
SUPPLEMENTARY INFORMATION:
I. Background
A. Medicaid Eligibility Quality Control Program
The Medicaid Eligibility Quality Control (MEQC) program is set
forth in section 1903(u) of the Social Security Act (the Act) and
requires States to report to the Secretary the ratio of States'
erroneous excess payments for medical assistance to total expenditures
for medical assistance. Section 1903(u) of the Act also sets a 3-
percent threshold for improper payments in any fiscal year and the
Secretary may withhold payments to States based on the amount of
improper payments that exceed the threshold. The traditional MEQC
program is based on State reviews of Medicaid cases identified through
a statistically reliable Statewide sample of cases selected from the
State's eligibility files and excludes separate CHIP programs. These
reviews are conducted to determine whether the sampled cases meet
applicable Medicaid eligibility requirements.
B. The Improper Payments Information Act of 2002
The Improper Payments Information Act of 2002 (IPIA), (Pub. L. 107-
300, enacted on November 26, 2002) requires the heads of Federal
agencies to annually review programs they oversee to determine if they
are susceptible to significant erroneous payments. If any programs are
found to be susceptible to significant improper payments, then the
agency must estimate the amount of improper payments, report those
estimates to the Congress, and submit a report on actions the agency is
taking to reduce erroneous expenditures. The IPIA directed the Office
of Management and Budget (OMB) to provide guidance on implementation.
OMB defines ``significant erroneous payments'' as annual erroneous
payments in the program exceeding both 2.5 percent of program payments
and $10 million (OMB M-06-23, Appendix C to OMB Circular A-123, August
10, 2006). For those programs found to be susceptible to significant
erroneous payments, Federal agencies must provide the estimated amount
of improper payments and report on what actions the agency is taking to
reduce them, including setting targets for future erroneous payment
levels and a timeline by which the targets will be reached.
The Medicaid program and the Children's Health Insurance Program
(CHIP) were identified as programs at risk for significant erroneous
payments. The Department of Health and Human Services (DHHS) reports
the estimated error rates for the Medicaid and CHIP programs in its
annual Agency Financial Report (AFR) to Congress.
C. Regulatory History
1. Medicaid Eligibility Quality Control Program
Sections 431.800 through 431.865 set forth the regulatory
requirements for States to conduct the annual MEQC measurement.
Currently, the MEQC program consists of the following:
MEQC traditional--Operating MEQC under Sec. 431.800
through Sec. 431.865 and selecting a random sample of all Medicaid
applicants and enrollees and reviewing them under guidance in the State
Medicaid Manual.
MEQC pilots--Operating MEQC under a special study or a
target population and providing oversight to reduce and prevent errors
and improve program administration.
MEQC waivers--Operating MEQC as a part of a CMS approved
section 1115 waiver and reviewing beneficiaries included in the
research and demonstration project.
2. Payment Error Rate Measurement (PERM) Program
Section 1102(a) of the Act authorizes the Secretary to establish
such rules and regulations as may be necessary for the efficient
administration of the Medicaid and CHIP programs. The Medicaid statute
at section 1902(a)(6) of the Act and the CHIP statute at section
2107(b)(1) of the Act require States to provide information that the
Secretary finds necessary for the administration, evaluation, and
verification of the States' programs. Also, section 1902(a)(27) of the
Act (and Sec. 457.950 of the regulations) requires providers to submit
information regarding payments and claims as requested by the
Secretary, State agency, or both. Under the authority of these
provisions, we published a proposed rule in the August 27, 2004 Federal
Register (69 FR 52620) to comply with the requirements of the IPIA and
the OMB guidance. The proposed rule set forth provisions for all States
to annually estimate improper payments in their Medicaid and CHIP
programs and to report the State-specific error rates for purposes of
our computing the national improper payment estimates for these
programs.
In the October 5, 2005 Federal Register (70 FR 58260), we published
an interim final rule with comment period (IFC). The IFC responded to
public comments on the proposed rule, and informed the public of our
national contracting strategy and of our plan to measure improper
payments in a subset of States. Our State selection process ensures
that a State is measured once, and only once, every 3 years for each
program.
In response to the public comments from the October 5, 2005 IFC, we
published a second IFC in the August 28, 2006 Federal Register (71 FR
51050). The IFC reiterated our national contracting strategy to
estimate improper payments in both Medicaid and CHIP fee-for-service
(FFS) and managed care, and set forth and invited further comments on
State requirements for estimating improper payments due to errors in
Medicaid and CHIP eligibility determinations. We also announced that a
State's Medicaid and CHIP programs would be reviewed in the same year.
In the August 31, 2007 Federal Register (72 FR 50490), we published
a final rule for the PERM program, which implements the IPIA
requirements. The August 31, 2007 final rule responded to the public
comments on the August 28, 2006 IFC and finalized State requirements
for submitting claims to the Federal contactors that conduct FFS
[[Page 48817]]
and managed care reviews. The August 31, 2007 final rule also finalized
State requirements for conducting eligibility reviews and estimating
payment error rates due to errors in eligibility determinations.
D. Children's Health Insurance Program Reauthorization Act of 2009
On February 4, 2009, the Children's Health Insurance Program
Reauthorization Act of 2009 (CHIPRA) (Pub. L. 111-3) was enacted.
(Please note, as a result of this legislation, the program formerly
known as the ``State Children's Health Insurance Program (SCHIP)'' is
now referred to as the ``Children's Health Insurance Program (CHIP)'').
Sections 203 and 601 of the CHIPRA relate to the PERM and MEQC
programs.
Section 203 of the CHIPRA establishes an error rate measurement
with respect to the enrollment of children under the Express Lane
Eligibility option. The law directs States not to include children
enrolled using the Express Lane Eligibility option in data or samples
used for purposes of complying with the MEQC and PERM requirements.
Provisions for States' Express Lane Eligibility option will be set
forth in a future rulemaking document.
Section 601(a) of the CHIPRA provides for a 90 percent Federal
match for CHIP expenditures related to PERM administration and excludes
such expenditures from the 10 percent administrative cap. (Section
2105(c)(2) of the CHIP statute gives States the ability to use an
amount up to 10 percent of the CHIP benefit expenditures for outreach
efforts, additional services other than the standard benefit package
for low-income children, and administrative costs.)
The CHIPRA requires a new PERM rule and delays any calculation of a
PERM error rate for CHIP until 6 months after the new PERM rule is
effective. Additionally, the CHIPRA provides that States that were
scheduled for PERM measurement in fiscal year (FY) 2007 may elect to
accept a CHIP PERM error rate determined in whole or in part on the
basis of data for FY 2007, or may elect instead to consider its PERM
measurement conducted for FY 2010 as the first fiscal year for which
PERM applies to the State for CHIP. Similarly, the CHIPRA provides that
States that were scheduled for PERM measurement in FY 2008 may elect to
accept a CHIP PERM error rate determined in whole or in part on the
basis of data for FY 2008, or may elect instead to consider its PERM
measurement conducted for FY 2011 as the first fiscal year for which
PERM applies to the State for CHIP.
The CHIPRA requires that the new PERM rule include the following:
Clearly defined criteria for errors for both States and
providers.
Clearly defined processes for appealing error
determinations.
Clearly defined responsibilities and deadlines for States
in implementing any corrective action plans.
A provision that the payment error rate for a State will
not include payment errors based on a State's verification of an
applicant's self-declaration if a State's self-declaration verification
policies meet regulations promulgated by the Secretary or are approved
by the Secretary.
State-specific sample sizes for application of the PERM
requirements to CHIP PERM.
In addition, the CHIPRA shall harmonize the PERM and MEQC programs
and provides States with the option to apply PERM data resulting from
its eligibility reviews for meeting MEQC requirements and vice versa,
with certain conditions.
E. CMS Response to the CHIPRA
As required by the CHIPRA, we proposed revised MEQC and PERM
provisions in the proposed rule published in the July 15, 2009 Federal
Register (74 FR 34468).
Section 601(b) of the CHIPRA states that ``the Secretary shall not
calculate or publish any national or State-specific error rate based on
the application of the payment error rate measurement (in this section
referred to as `PERM') requirements to CHIP until after the date that
is 6 months after the date on which a new final rule (in this section
referred to as the `new final rule') promulgated after the date of the
enactment of this Act and implementing such requirements in accordance
with the requirements of subsection (c) is in effect for all States.''
The CHIP error rate for the FY 2008 cycle was scheduled to be published
in the FY 2009 Agency Financial Report (in November 2009), which was
less than 6 months after the expected promulgation and effective date
of this new final rule. Therefore, the publication of any CHIP error
rates for FY 2008 (for States that elect to accept FY 2008 as their
first CHIP measurement under PERM) is delayed until at least 6 months
after the effective date of this final rule implementing the CHIPRA
requirements for PERM.
As noted previously, section 601(d) of the CHIPRA provides that
States that were scheduled for PERM measurement in FY 2007 may elect to
accept a CHIP PERM error rate determined in whole or in part on the
basis of data for FY 2007, or may elect instead to consider its PERM
measurement conducted for FY 2010 as the first fiscal year for which
PERM applies to the State for CHIP. In addition, the CHIPRA provides
that States that were scheduled for PERM measurement in FY 2008 may
elect to accept a CHIP PERM error rate determined in whole or in part
on the basis of data for FY 2008, or may elect instead to consider its
PERM measurement conducted for FY 2011 as the first fiscal year for
which PERM applies to the State for CHIP.
Accordingly, a State measured in the FY 2007 cycle that elects to
accept the PERM error rate for its CHIP program determined in whole or
in part on the basis of data for FY 2007 is required to notify us of
its intentions through an acceptance form to be provided to all States
in a forthcoming State Health Official letter. Similarly, a State
measured in the FY 2008 cycle that elects to accept the PERM error rate
for its CHIP program determined in whole or in part on the basis of
data for FY 2008 is required to notify us of its intentions through an
acceptance form to be provided to all States in a State Health Official
letter. If a State measured in the FY 2007 or FY 2008 cycles elects to
reject the CHIP PERM rate determined during those cycles, they do not
need to notify CMS of this decision. However, information from those
cycles will not be used to calculate the State-specific sample sizes
and we will rely on the standard assumptions for determining sample
size.
It should be noted that immediately after the enactment of CHIPRA,
we suspended all CHIP measurement cycles (FY 2008, FY 2009, and FY
2010). Due to the timing of the publication of this final rule for
PERM, we decided that CHIP PERM will begin again with the FY 2011
measurement cycle and no retroactive reviews will be done for FYs 2009
and 2010. For this reason, States measured in FY 2007 will not have FY
2010 measured, but will be measured again in FY 2013 and will have the
option to consider FY 2013 as their first or second measurement cycle
for CHIP PERM as described previously.
In order for section 601(d) of the CHIPRA to be read in harmony
with the IPIA, which requires a PERM error rate to be calculated
annually, we believe that the appropriate reading of section 601(d) of
the CHIPRA, construing the law as a whole and giving effect to all
language of the CHIPRA, is that a State may only elect to reject the
PERM error rate for the State's CHIP program for FY 2007 or FY 2008. A
State scheduled for PERM measurement in FY 2008 still had
[[Page 48818]]
its PERM error rate for its Medicaid program measured.
Additionally, the FY 2009 and FY 2010 Medicaid measurements are
proceeding with no delays as a result of the CHIPRA. The FY 2009
Medicaid measurement was conducted according to the policies in the
August 31, 2007 final rule (72 FR 50490) because the measurement
process was complete prior to the publication of this rule. The FY 2010
Medicaid measurement is currently underway; therefore, parts of the
measurement process that have already taken place prior to the
publication of this final rule (that is, universe submission and sample
size determination) will not be repeated once the final rule is
effective. However, for parts of the measurement that have yet to be
completed (that is, medical and data processing review, error rate
calculation, corrective action plans, etc) the policies of this final
rule will apply. We do not intend to recalculate any Medicaid error
rates already calculated or published prior to the effective date of
this final rule.
II. Provisions of the Proposed Regulations and Analysis of and
Responses to Public Comments
As a result of the CHIPRA, we proposed a nomenclature change to
parts 431, 447, and 457. We revised current regulatory language to
reflect the change made by the CHIPRA to refer to the program formerly
known as the ``State Children's Health Insurance Program (SCHIP)'' as
the ``Children's Health Insurance Program (CHIP).'' We also proposed
the following revisions to the current PERM provisions:
A. Sample Sizes
Section 601(f) of the CHIPRA requires us to establish State-
specific sample sizes for application of the PERM requirements with
respect to CHIP for fiscal years beginning with the first fiscal year
that begins on or after the date on which the new final rule is in
effect for all States, on the basis of such information as the
Secretary determines appropriate. In establishing such sample sizes,
the Secretary shall, to the greatest extent practicable: (1) Minimize
the administrative cost burden on States under Medicaid and CHIP; and
(2) maintain State flexibility to manage such programs.
To comply with the IPIA, the PERM program must estimate a national
Medicaid and a national CHIP error rate that covers the 50 States and
District of Columbia. Consistent with OMB's precision requirements
defined in its IPIA guidance, the estimated national error rate for
each program must be bound by a 90 percent confidence interval of 2.5
percentage points in either direction of the estimate. Since States
administer Medicaid and CHIP and make payments for services rendered
under the programs, we collect State-level information at a high level
of confidence (the estimated error rate for a State should be bound by
a 95 percent confidence interval of 3 percentage points in either
direction). To estimate the national error rate, as well as State-
specific error rates, reviews are conducted in three areas for both the
Medicaid and CHIP programs: (1) FFS; (2) managed care, and (3) program
eligibility. The FFS and managed care reviews are referred to jointly
as the ``claims review,'' while the program eligibility review is
referred to as the ``eligibility review.''
Samples of payments made on a FFS and managed care basis for the
claims review and samples of beneficiaries for the eligibility review
are drawn each year in order to calculate a national error rate that
meets the precision requirements described in OMB Guidance (OMB M-06-
23, Appendix C to OMB Circular A-123, August 10, 2006). The preferred
method is to achieve the precision goal with the smallest sample size
possible, so as to reduce the burden on States, the Federal government,
beneficiaries, and providers. We determined that the most efficient
method, statistically, is to draw a sample of States and then draw a
sample of payments from the payments made by the sampled States. The
process for drawing a sample of States is described in detail in the
preamble to the August 31, 2007 final rule (72 FR 50490). We did not
propose modifications to the current approach, which samples 17 States
per year for a PERM measurement cycle. The proposed rule addressed the
State-specific sample sizes for samples of claims and beneficiaries
within a State.
In response to the new CHIPRA requirements, we proposed to add new
Sec. 431.972, to describe more fully the claims sampling procedures
used for the claims review. In addition, we proposed to more fully
describe the process for establishing State-specific sample sizes for
PERM, although we note that the execution of these responsibilities
would remain with CMS and the Federal contractors, not with the States.
Under the Secretary's authority at section 1102(a) of the Act and in
order to effectively implement the IPIA, we also proposed that these
sampling procedures apply to both Medicaid and CHIP.
We proposed to revise Sec. 431.978 to provide additional guidance
on State Medicaid and CHIP eligibility sample sizes by clarifying the
process for establishing State-specific sample sizes.
1. Fee-for-Service (FFS) and Managed Care
a. Universe Definition
In order to implement the IPIA and related requirements (OMB M-06-
23, Appendix C to OMB Circular A-123, August 10, 2006) that require
Federal agencies to estimate the amount of improper payments in
programs with significant erroneous payments (which includes Medicaid
and CHIP), in the current Sec. 431.970(a)(1) we require States to
submit ``[a]ll adjudicated FFS and managed care claims information, on
a quarterly basis, from the review year,'' so that a sample of payments
can be reviewed and from the review findings we can estimate the amount
of improper payments in each program. We proposed to remove the word
``all'' from Sec. 431.970(a)(1) because certain types of payments are
excluded from PERM sampling and review for technical reasons. The
methodology developed by us to measure improper payments in Medicaid
and CHIP focuses on payments made on behalf of or for individual
beneficiaries. Accordingly, PERM has excluded certain payments for
services not provided to individual beneficiaries such as
Disproportionate Share Hospital (DSH) payments to facilities, grants to
State agencies or local health departments, and cost-based
reconciliations to non-profit providers and Federally-Qualified Health
Centers (FQHCs) because the basis of the payment cannot be traced back
to an individual beneficiary. This exclusion from PERM sampling was
further clarified through instructions issued by CMS to the States at
the beginning of each measurement cycle starting with FY 2006.
For the PERM claims review component, the ``claims universe'' is
defined in the new Sec. 431.972 as including payments that were
originally paid (paid claims) and for which payment was requested but
denied (denied claims) during the Federal fiscal year, and for which
there was Federal financial participation (FFP) (or would have been if
the claim had not been denied) through Title XIX of the Act (Medicaid)
or Title XXI of the Act (CHIP). Depending on the context in which it is
used, the claims universe may refer to either the adjudicated FFS
claims during the fiscal year under review, or the managed care
capitation payments made during the fiscal year under review, for
Medicaid or CHIP. We are reiterating our long standing
[[Page 48819]]
position that, for PERM purposes, managed care claims are payments made
by the State to entities with comprehensive risk contracts that assume
full or partial risk for enrolled beneficiaries. FFS claims are claims
other than managed care claims. CMS and our contractors may assign
certain payments to the PERM FFS or managed care universe in order to
ensure consistency across States and across cycles. Given the wide
range of payment methodologies employed by States for similar programs,
as well as the fact that State definitions of FFS and managed care may
not align with PERM definitions as described previously, CMS and our
contractors must maintain some flexibility in assigning payments to
either FFS or managed care.
Due to the significant variation in State systems for processing,
paying, and claiming reimbursement for medical services under Medicaid
and CHIP, we did not propose to include a more specific claims universe
description in regulation. Rather, States should refer to more detailed
claims universe specifications that will be published by us in separate
instructions at the beginning of each PERM measurement cycle. However,
we proposed that States must establish controls to ensure that the FFS,
managed care, and eligibility universes are complete and accurate. For
example, this would include the comparisons between the PERM universes
and the State's Form CMS-64 and Form CMS-21 financial reports. We are
placing this requirement in the regulatory text at Sec. 431.972(a)(2).
b. Stratification
In FY 2006, we measured only the error rate for the FFS component
of Medicaid. To obtain the required precision levels while minimizing
the sample size, and therefore reducing the burden on States, the
claims universe for FFS payments for Medicaid was stratified by service
category and a stratified random sample was drawn for each State. In FY
2007 and beyond, we measure the error rates for Medicaid FFS, Medicaid
managed care, CHIP FFS, and CHIP managed care separately (to the extent
that a State has each of these programs). We also stratify each
universe by dollars rather than service category.
Under this stratification and sampling approach, all payments in
each universe are sorted from largest to smallest payment amounts. The
payments are then divided into strata such that the total payments in
each stratum are the same. For example, if five strata are used, the
total dollars in each stratum would equal 20 percent of the total
dollars in the universe. The first stratum would contain the highest
dollar-valued payments, and the last stratum would contain the smallest
dollar-valued payments, including all zero-paid and denied claims
(denials have a zero dollar amount, and therefore, would appear in the
stratum with the smallest dollar values). An equal number of FFS claims
or managed care payments are then drawn from each stratum, which means
the sample would include proportionately more high-dollar payments and
proportionately fewer low-dollar payments and denials, compared to
their representation in the universe. This overweighting of higher-
dollar payments (which is taken into account when calculating error
rates) enables us to draw a smaller sample size that has a reasonable
probability of meeting the precision requirements, compared to a
perfectly random sample or a sample stratified by service type.
Similarly, it reduces the risk that a single very large claim will have
a dominant effect on the error rate. In this manner, we reduce burden
on States, the Federal government, beneficiaries, and providers.
c. Sample Size
In order to establish State-specific sample sizes, we proposed that
the annual sample size in a State's first PERM cycle (referred to as
``initial sample'' or ``base sample'') would be 500 FFS claims and 250
managed care payments.
We determined this initial sample size based on the experience of
the PERM pilot study, PERM measurement in FY 2008 and FY 2009, and our
requirement that the estimated error rate for a State should be bound
by a 95 percent confidence interval of 3 percentage points in either
direction. Specifically, the sample size is calculated assuming that
the universe is ``infinite'' and the error rate for FFS is 5 percent
and the error rate for managed care is 3 percent. (Once the universe
contains more than approximately 10,000 sampling units, it can be
treated as if it were infinite. Statistically speaking, beyond a
universe of approximately 10,000 sampling units, universe size does not
affect sample size.) Using these assumptions and historical information
on payment variation in FFS and managed care from previous PERM cycles,
we have determined that an annual sample of 500 FFS and 250 managed
care payments per State per program should meet our State-level
precision requirements with reasonable probability.
However, States with Medicaid or CHIP PERM universes under 10,000
line items or capitation payments can notify us in order to have an
annual sample size smaller than the base sample size in the initial
PERM year or future years. While the universe can be treated as if it
were infinite if its size exceeds 10,000 sampling units, if the total
universe from which the total (full year) sample is drawn is less than
10,000 sampling units, the sample size may be reduced by the finite
population correction factor. The finite population correction is a
statistical formula utilized to determine sample size where the
population is considered finite rather than infinite. Starting with the
FY 2011 measurement cycle, a State that anticipates that the total
number of payments in the FFS or managed care universe for either
Medicaid or CHIP will be less than 10,000 payments over the Federal
fiscal year may notify us before the fiscal year being measured and
include information on the anticipated universe size for their State.
Our contractor will develop a modified sampling plan for that program
in that State.
The State-specific annual sample size in the base PERM year is
based on an assumed error rate of 5 percent. If a State's actual PERM
error rate in a cycle reveals that precision goals can be achieved in
future PERM cycles with either lower or higher sample sizes than
indicated by the original assumptions, sample sizes after the first
PERM cycle may vary among States according to each State's demonstrated
ability, based on PERM experience, to meet desired precision goals.
In subsequent years, we will provide our contractor with
information on each State's error rate and payment variation in the
previous cycle. Our contractor will review each State's prior PERM
cycle claims error rate and payment variation to determine if a smaller
or larger claims sample size will be required to meet the precision
goal established for that PERM cycle. Our contractor will develop a
State-specific sample size for each program in each State. If
information from a previous cycle is not available for a particular
State or program within the State, the contractor will use the ``base
sample'' size of 500 FFS claims and 250 managed care payments. For
States measured in the FY 2007 or FY 2008 cycle that elect to accept
their State-specific CHIP PERM error rate determined during those
cycles, FY 2007 or FY 2008 would be considered their first PERM cycle
for purposes of sample size calculation for CHIP. Therefore, these
States would be considered for an adjusted sample size
[[Page 48820]]
in their next year of measurement after the publication of the new
final rule. For States measured in the FY 2007 or FY 2008 cycle that
elect to reject their State-specific CHIP PERM error rate determined
during those cycles, information from those cycles would not be used to
calculate the State-specific sample sizes, and the ``base sample'' size
of 500 FFS claims and 250 managed care payments would be used.
We proposed to establish a maximum sample size for Medicaid or CHIP
FFS or managed care of 1,000 claims. Additionally, as discussed
previously, a State with a claims universe of less than 10,000 sampling
units in a program may notify us and the annual sample size will be
reduced by the finite population correction factor for any PERM cycle.
We believe that by taking into consideration prior cycle PERM error
rates, as well as the finite population correction factor in
establishing State-specific sample sizes, the States' administrative
cost burden will be reduced and the program will be more manageable at
the State level.
We received the following comments regarding our proposed revisions
to the FFS and managed care universe, stratification, and sample sizes.
i. Universe Definition
Comment: Some commenters raised concerns about the proposed
definition of the universe for the claims review component
(``adjudicated fee-for-service (FFS) or managed care claims information
or both, on a quarterly basis, from the review year''), referencing the
change that removes the word ``all'' from the definition used in prior
PERM regulations. The commenters expressed concern that this change
materially alters the definition of the universe and of a claim, while
others stated that the change does not go far enough in excluding
certain types of payments, such as non-emergency medical transportation
payment records that are not maintained at the beneficiary level,
beneficiary-specific payments that are neither FFS or managed care, and
offline claims from payment sources other than the Medicaid Management
Information System (MMIS). Other commenters raised concerns that
allowing a more comprehensive universe definition to be included in
annual program instructions rather than regulation will lead to
inconsistency across cycles.
Response: The IPIA requires payments matched with Title XIX or
Title XXI funds to be included in the PERM universes. Because CMS
designed the PERM methodology to sample and review individual,
beneficiary-level claims and payments, we have excluded from PERM
certain Medicaid and CHIP payments that States do not pay at the
beneficiary level. For example, DSH payments to facilities, grants to
State agencies or local health departments, and cost-based
reconciliations to non-profit providers and FQHCs are excluded from
PERM because they cannot be directly tied to an individual beneficiary.
These payments will continue to be excluded from PERM sampling and
review. However, in addition to these payments, State Medicaid and CHIP
programs may make a variety of payments for services provided to
individual beneficiaries outside of typical FFS or capitated managed
care arrangements, which CMS considers part of FFS or managed care
arrangements for purposes of PERM. This language change is intended to
give CMS the flexibility to provide clarifying guidance when working
with individual States that have unique or complex payment structures
for certain types of beneficiary services, while continuing to meet the
requirements of IPIA.
We have issued updated versions of the PERM universe and claims
detail instructions each year in order to provide States with
clarifying guidance on meeting the PERM statutory and regulatory
requirements. We have not changed the fundamental definition of a PERM
universe, and do not intend to do so through this rulemaking, as PERM
must continue to comply with IPIA. Because State programs and payment
structures continue to evolve, we would like to maintain the
flexibility to continue to refine the data submission specifications to
make them easier for the States to interpret and apply, within the
constraint of a consistent PERM universe definition.
Regarding the comment on measurement of aggregate payments such as
non-emergency medical transportation payments, the regulations at Sec.
431.958 define ``payment'' as ``any payment to a provider, insurer, or
managed care organization for a Medicaid or CHIP beneficiary for which
there is Medicaid or CHIP Federal financial participation.'' In some
cases, it is appropriate and possible to break aggregate payments down
to the beneficiary level. Additionally, because some States make more
aggregate payments or payments not stored in the MMIS than others,
excluding these payments would result in unequal measurement across
States. Accordingly, we are not excluding these payments from the
claims universe. However, we will consider developing a methodology for
sampling and review of these payments that can be applied consistently
across States, taking into account the many variations in State payment
systems.
Comment: One commenter questioned what the impact would be of
removing the word ``all'' from the universe and raised concerns as to
whether this change could potentially mean additional work for the
State in producing the universe.
Response: We appreciate the commenter's concerns. Certain types of
payments are excluded from PERM sampling and review for technical
reasons. Therefore, the word ``all'' was removed from Sec.
431.970(a)(1) to more accurately reflect what States are required to
submit. States are not required to submit all adjudicated FFS and
managed care payments. Rather, certain types of payments, such as
adjustments, are excluded. We do not anticipate that this change will
have an impact on what States are required to submit for the PERM
universe.
Comment: One commenter expressed concern over PERM regulations,
guidelines, and communications to providers that use language related
to ``medical services'', ``medical documentation'' and ``medical
review'' including ``medical necessity'' despite the fact that there
are a variety of Medicaid and CHIP services that do not fit within the
medical review model. The commenter stated that this discrepancy causes
confusion for State staff and providers when identifying what
documentation is required. The commenter believed this issue is also
confusing due to the use of the word ``claim'' throughout documentation
pertaining to FFS samples when a variety of services that are included
in the review are not generated from a ``claim'' but rather considered
a ``payment.'' The commenter recommended that PERM guidance should
reflect this consideration and the terminology should be changed from
``medical record review'' to ``medical and service record review'',
including revision of communication to providers around the use of the
word ``claim'' to include ``payment''.
Response: The purpose of all documentation that we develop and
provide to States and providers is intended to clarify what is required
for the PERM reviews. If improvements can be made to further provide
clarification, we will attempt to address these issues. In addition, we
have added the following clarification in section II.A.1.a of this
final rule, ``for PERM purposes, managed care claims are payments made
by the State to entities with comprehensive risk contracts that assume
full or partial risk for enrolled
[[Page 48821]]
beneficiaries. FFS claims are claims other than managed care claims.
CMS and its contractors may assign certain payments to the PERM FFS or
managed care universe in order to ensure consistency across States and
across cycles.'' Further, we will consider reviewing current guidance
and communications to assess where further changes should be made.
ii. Provider Fraud
Comment: We received several comments regarding the current policy
on claims from providers under fraud investigation. Commenters
recommended dropping these claims from the sample. It was observed by
the commenters that beneficiaries under fraud investigation are dropped
from the eligibility review and dropping claims from providers under
investigation would be consistent policy. Furthermore, commenters noted
that certain records may no longer be available if they have been
subpoenaed, and that the PERM request for documentation may complicate
an investigation.
Response: The IPIA requires Federal agencies to measure ``improper
payments'' and does not distinguish between different types of improper
payments (for example, unintentional errors versus fraud). Our current
policy is to maintain claims that are from providers who are under
fraud investigation in the universe and in the sample when those claims
are randomly selected from the universe. If States opt to have the CMS
contractor not request supporting documentation for the claims, so as
not to disrupt the investigation, the claim is found to be paid in
error.
While we appreciate the commenter's concern, we are not adopting
the recommendation to drop claims from providers under fraud
investigation from the sample. We do not believe that the PERM review
will compromise or complicate an investigation because requests for
medical records are an expected and routine part of a provider's
participation in the Medicaid and CHIP programs. In addition, when a
provider is the subject of a fraud investigation, it does not
necessarily mean that all of the claims he or she submits are the
subject of the investigation. By dropping every claim submitted by the
provider from the PERM review, it would mean dropping claims that
legitimately should be considered in the error rate.
iii. Universe Stratification
Comment: Some commenters raised concerns about the current
stratification process adopted by CMS, in which payments are stratified
by dollar. One commenter remarked that dollar stratification has
resulted in an oversampling of high dollar claims and an undersampling
of low dollar claims. Another commenter raised the concern that
stratification by dollar value will lead to an unbalanced sample of the
various service categories and all providers will not have an equal
chance of being selected due to variances in the dollar value of claims
submitted by service providers.
Response: In addition to meeting overall national IPIA precision
requirements, we have established criteria for the precision of the
State-level estimates. Because of the need to measure each State's
error rate accurately, sample sizes for the States will not be
proportional to the State's program. Statistical theory suggests that,
for the purpose of obtaining a given level of precision, the sample
size is independent of the universe size once the universe exceeds
about 10,000 units. Beginning with the FY 2007 cycle, we changed to a
dollar stratification approach (from a service stratification approach)
to improve the precision of the error rate estimate. By intentionally
oversampling high dollar claims and undersampling low dollar claims, we
were able to reduce the FFS sample size from 1,000 claims to 500 claims
and still project error rates with a level of precision that meets OMB
requirements. Oversampling the high dollar claims also reduces the risk
that a single high dollar claim will have a dominant effect on the
error rate. Although claims are sorted by dollar and divided into
strata, a random sample is drawn from each stratum so that every claim
has a chance of being sampled. Our primary goal in adopting the dollar
stratification approach was to develop an efficient sampling plan that
would allow calculation of an error rate that meets OMB precision
requirements with the smallest possible sample, to reduce the burden on
States, providers, and the Federal government. Because PERM estimates
an overall payment error rate for FFS, it is not necessary or desirable
to design a stratification approach that ensures equal representation
of every provider or service type, as long as all payments have some
chance of being sampled.
iv. State-Specific Sample Size
Comment: Several commenters discussed our proposed approach to vary
the PERM sample size by State as required by the CHIPRA. Some
commenters interpreted the CHIPRA requirement that the Secretary
establish State-specific sample sizes for application of the PERM
requirements to mean that a fixed sample size for each State should be
established, and stated that the proposed rule was in conflict with the
CHIPRA as it did not establish a fixed sample size for any State. Some
commenters questioned whether the maximum FFS sample size (1,000 claims
for Medicaid and CHIP respectively) was appropriate or necessary. Other
commenters raised concerns about the administrative challenges of
planning around uncertain and changing sample sizes. One commenter
suggested that the overall sample sizes should be proportional to
program size (in most cases CHIP programs are much smaller then
Medicaid programs, but the same number of claims and eligibility cases
are sampled for review under PERM).
Response: As indicated previously, we are governed not only by the
CHIPRA but also by the IPIA and OMB guidance, which does not mandate
certain minimum or maximum sample sizes but does require CMS to
estimate national error rates for Medicaid and CHIP that meet certain
precision requirements. The formula for estimating a sample size highly
likely to meet OMB precision requirements takes three factors into
consideration: Population size; variation in payments in the universe;
and expected error rate. Each of these factors can be determined on a
State-specific basis using information from a prior measurement cycle.
Therefore, we believe that the proposed approach of calculating a
State-specific sample size prior to the beginning of each cycle, using
information from the prior cycle, meets the CHIPRA goals. This approach
is consistent with the CHIPRA provision that provides the Secretary
with flexibility to determine which information is appropriate to use
in determining sample sizes.
State sample sizes will be calculated to result in an unbiased
estimate of the error rate within a certain level of precision. The
State-level rates will be combined to calculate a national error rate
within the IPIA-required level of precision. Variation in State sample
sizes will not affect the calculation of the national error rate or
comparison of the national or State rates over time (both fixed and
State-variable sample sizes are designed to result in an unbiased
estimate of the error rate). Smaller sample sizes will reduce the
precision of the estimates at the State level somewhat but should have
less effect on the precision of the national error rates (it will be
slightly lower but it will not be a substantial change). The
[[Page 48822]]
variance in the estimates will also be slightly greater at the lower
sample sizes.
As the State error rates are built up from the independent
component rates, sample sizes would be calculated for all six
components (for example, Medicaid FFS, Medicaid managed care, Medicaid
eligibility, CHIP FFS, CHIP managed care, and CHIP eligibility), and
the maximum and minimum sample sizes would apply to each component
independently (there is no overall program maximum or minimum).
Information specific to each program and component would be used to
estimate the State-specific sample size. That is, information from the
Medicaid FFS error rate measurement in the previous cycle would be used
only to calculate the sample size for Medicaid FFS measurement in the
subsequent cycle. Therefore, a State with a high FFS error rate and a
low managed care error rate in one cycle could see a larger FFS sample
size and a smaller managed care sample size in the next cycle.
The possibility of a larger than ``standard'' sample size
(currently, 500 for FFS and 250 for managed care) is necessary because
these sample sizes are not likely to meet the precision requirements if
a State's rate is significantly higher than expected. (In FY 2007, 3
Medicaid programs and 8 CHIP programs did not meet the precision
requirement with the standard sample sizes.) Failure to meet the State-
level precision goals jeopardizes the precision of the national error
rate. Thus, if we are to establish State-specific sample sizes it must
evaluate all three determinants of sample size (that is, population
size, variation in payments in the universe, and expected error rate)
for each State and increase the sample size if the error rate is
expected to be higher than average, based on the prior cycle findings.
Because reviewing claims requires both staff and monetary
resources, a maximum sample size puts a limit on expenditure.
Statistical tests suggest that if State-level precision cannot be met
with a sample size of 1,000 claims, it is unlikely to be met with any
reasonable sample size (the slight increases in precision that could be
achieved would be outweighed by the significant expense associated with
reviewing thousands of additional claims). However, a substantial
increase in the probability of reaching precision goals can be gained
by increasing the sample size from 500 to 1,000, so we believe this
maximum to be reasonable and prudent.
Finally, while CHIP programs are typically much smaller than
Medicaid programs, from a sampling perspective there is generally no
difference between a small and large population (number of payments for
claims sample, number of beneficiaries for eligibility sample).
Specifically, a property of sampling is that, once the population size
exceeds about 10,000, it can be treated as if it were an infinite
population. Nearly every Medicaid and CHIP program has at least 10,000
payments or 10,000 beneficiaries across a fiscal year, so they are all
treated as ``infinite'' in terms of population size. As a result, the
PERM sample sizes are driven primarily by the variation in payments in
the universe and the expected error rate, not by program size. If a
program does have fewer than 10,000 payments or 10,000 beneficiaries
across a fiscal year, the expected population size can be substituted
into the calculation to determine an appropriate sample size that will
probably be smaller than the ``standard'' sample size.
We recognize that sample sizes, particularly for eligibility, drive
State resource needs. Because all of the information necessary to
develop a State-specific sample size will be available to CMS once the
State's error rate for the prior cycle is calculated, when CMS sends a
State notice of its error rates at the end of a cycle, it will include
in that notice the calculation of the sample size for the next cycle.
This will provide States with the greatest advanced notice possible. We
are considering developing a calculator that States can use to estimate
potential sample sizes under a variety of scenarios.
Comment: Several commenters asked questions about our proposed
approach regarding base years. Commenters stated that in a base year,
the sample size for a State will be that specified in the regulation,
not a State-specific sample size calculated using information from a
prior cycle (the ``base year'' is, by definition, the first cycle).
Some commenters asked if the Medicaid error rate from FY 2007 or FY
2008 could be used to determine State-specific sample sizes for CHIP in
the next measurement cycle, if the State decided not to accept its CHIP
error rate from FY 2007 or FY 2008.
Response: The commenters are correct in that the ``base year''
refers to a State's first cycle, and therefore, the State would have
sample sizes as provided in the regulation.
The CHIPRA gives States that participated in the PERM CHIP
measurement in FY 2007 and FY 2008 the option of accepting the payment
error rate from that cycle or not accepting that rate and treating
their next cycle as the first fiscal year for which the PERM
requirements apply to the State (in effect, a new ``base year''). We
believe it is likely that a State with a low CHIP error rate would
choose to accept that rate, and would be likely to have a sample size
the same as or lower than the base sample size in the next cycle. We
believe it is likely that a State with a high CHIP error rate would
choose not to accept that rate, and would be allowed to use the base
sample size (500 FFS claims and 250 managed care payments), rather than
risk having a larger sample size. As a result, for States that have
previously participated in PERM, Medicaid and CHIP program sample sizes
could vary from the ``base year numbers.''
The CHIPRA does not provide a similar option for States to accept
or reject their Medicaid error rates from previous cycles. Therefore,
sample sizes for a State's Medicaid program will be based on the
State's error rate from their previous cycle.
Results from FY 2007 (the only year for which CHIP error rates were
calculated) indicate that State CHIP rates are not necessarily closely
correlated to State Medicaid rates: that is, 7 of the 17 States had
Medicaid and CHIP rates that were more than three percentage points
apart. Because of differences in error rates and payment variation
between Medicaid and CHIP programs, information on Medicaid error rates
cannot be used to generate sample sizes for CHIP programs.
Comment: Several commenters inquired as to whether CMS would
implement a minimum sample size given that the proposed regulation
offers a maximum sample size. The commenters recommended that CMS set a
minimum sample size in regulation in order to assist States in planning
for resource needs.
Response: We appreciate the commenter's recommendation to adopt a
minimum sample size for PERM, but we are not accepting this
recommendation at this time. To comply with the IPIA, the PERM program
must estimate a national Medicaid and a national CHIP error rate that
covers the 50 States and District of Columbia. Consistent with OMB's
precision requirements defined in its IPIA guidance, the estimated
national error rate for each program must be bound by a 90 percent
confidence interval of 2.5 percentage points in either direction of the
estimate. By setting a minimum sample size, we risk having sample sizes
that are too small for States that had higher error rates in their
subsequent PERM cycles. If the realized variation for the State is not
as
[[Page 48823]]
favorable as the earlier history, the State's error rate will not meet
State-level precision requirements and may, in some cases, jeopardize
meeting national precision goals. However, the States will still have
the potential to reduce their sample sizes based on prior years' data.
It is our intention to work closely with our contractor and the States
to ensure States are informed well in advance of the measurement cycle
of their sample size for planning purposes.
Comment: Commenters expressed concern about the amount of work and
time it takes to complete a comparison between the PERM universe and
the Form CMS-64 and Form CMS-21 reports. Furthermore, commenters noted
that the differences between what States include in the Form CMS-64 and
Form CMS-21 reports (for example, adjustments, non-beneficiary specific
payments) and how they report the information differs greatly from the
individual beneficiary-level claims and payment data provided in the
PERM universes.
Commenters also offered suggestions for changes that could be made
to the comparison, such as adopting a threshold above which a
comparison would be considered valid, or to use the same quarter of
data for comparison (which would require a short delay in the PERM
universe submission).
Response: The Form CMS-64 and Form CMS-21 comparison is a component
of the quality control review process to validate PERM universes,
which, like other quality control processes, is discussed in more
detail in the PERM universe submission instructions provided to States
at the start of each cycle.
The purpose of the comparison, along with the rest of the quality
control checks States are asked to complete, is to ultimately provide
the most accurate and complete universe of Medicaid and CHIP payments
as possible to ensure an unbiased and accurate error rate calculation.
The comparison is not expected to be a dollar for dollar match but
rather a means for the State and CMS to identify if, in certain areas,
there are significant discrepancies that could indicate that payments
were not properly included or excluded. We have found over the previous
PERM cycles that States often overlook Medicaid or CHIP programs which
are processed and paid outside of MMIS and/or managed by other agencies
and divisions when developing the PERM universes. The Form CMS-64 and
Form CMS-21 comparison serves as a tool for both States and CMS to
determine if all payments for services provided to individual
beneficiaries for which the State claims Title XIX or Title XXI match
are included. As we have found that this quality control step has
identified potential problems with the PERM universes, we are not
adopting any recommendations to eliminate this process. However, we
will work with States to explore options regarding how this process can
be more effective for States and CMS. Additionally, we will consider
for future cycles how to provide the most detailed information possible
about this process so States can plan and prepare accordingly. As a
result, we are modifying Sec. 431.972 to include the requirement that
States establish controls to ensure the FFS and managed care universes
are accurate and complete and to require a comparison of the PERM
universes to the Forms CMS-64 and CMS-21.
Comment: We received a number of comments related to universe
development and sampling issues including the following:
One commenter stated that CMS should utilize Medicaid
Statistical Information System (MSIS) data for the Medicaid universe
submission and if the data is not robust enough, make changes to the
MSIS data so it can meet PERM requirements;
One commenter stated that CMS should only require a
universe submission and review if the universe exceeds a pre-
established minimum threshold in terms of number of claims or total
dollar amount;
One commenter stated that CMS should review the current
sampling methodology which oversamples high dollar claims to determine
if the methodology is yielding the desired results;
One commenter stated that CMS should provide more
technical guidance to States for the submission of the claims universe
data to prevent differing interpretations of the requirements.
Response: While the MSIS data will not currently fully meet the
requirements of PERM, we understand that States are required to pull
similar data for several CMS initiatives, resulting in redundancies
with already limited State resources. We are currently beginning year
two of the minimum data set pilot for PERM, in which our contractor is
working with a small number of States, on a voluntary basis, to review
available data fields and determine if it would be possible to create
one data submission that meets the needs of multiple programs.
The IPIA and OMB guidance (OMB M-06-23, Appendix C to OMB Circular
A-123, August 10, 2006) requires that all programs that are susceptible
to significant erroneous payments (where the annual erroneous payments
in the program exceed both 2.5 percent of program payments and $10
million) must participate in the error rate measurement. Only those
programs whose annual erroneous payments fall below this threshold may
not be subject to the error rate measurement requirements. Therefore, a
single State universe, no matter what the size in terms of claims and
dollars, is not eligible for omission from the national error rate
measurement in a given cycle.
The current sampling methodology is yielding the desired results.
The overweighting of higher dollar payments (which is taken into
account when calculating error rates) enables us to draw a smaller
sample size that has a reasonable probability of meeting the precision
requirements, compared to a perfectly random sample or a sample
stratified by service type. In this manner, we reduce burden on States,
the Federal government, beneficiaries, and providers.
Finally, we appreciate the recommendation to provide States with
more technical guidance on claims submission. We are in the process of
developing a PERM manual, which we envision will be a single resource
for all PERM-related guidance. As we develop the manual and update data
submission and eligibility instructions, we will look for ways in which
to improve technical guidance. We are also considering adding this as a
topic for discussion with the PERM Technical Advisory Group (TAG).
2. Eligibility
The eligibility sampling requirements are described in Sec.
431.978. The universe for the eligibility component is case-based, not
claims-based. The case as a sampling unit only applies to the
eligibility component. For PERM eligibility, the ``universe'' is the
total number of Medicaid or CHIP cases, which, as discussed in the
proposed rule, is comprised of all beneficiaries, both individuals and
families. The eligibility sampling plan and procedures state that the
total eligibility sample size must be estimated to achieve within a 3
percent precision level at a 95 percent confidence interval for the
eligibility component of the program.
For PERM eligibility, the initial sample size is calculated under
the assumption that the error rate is 5 percent and the universe is
greater than 10,000 total cases. The estimated error rate for a State
should be at a 95 percent confidence interval of 3 percentage points in
either direction. This means that the desired precision requirements
will be achieved with a high probability
[[Page 48824]]
if the actual error rate is 5 percent or less. For this reason, an
annual sample of 504 active cases and 204 negative cases should be
selected in a State's base PERM year to meet State-level precision
requirements with a high probability. Appendix D of the PERM
Eligibility Review Instructions elaborates on the theory of sample size
at the State-level for the dollar-weighted active case error rates, and
is on the CMS Web site at https://www.cms.gov/perm/downloads/PERM_Eligibility_Review_Guidance.pdf.
Eligibility sampling is performed by the States, and States have
the opportunity to adjust their eligibility sample size based on the
eligibility error rate in the previous PERM cycle. After a State's base
PERM year, we will determine, with input from the State, a sample size
that will meet desired precision goals at lower or higher sample sizes
based on the outcome of the State's previous PERM cycle. The sample
size could either increase or decrease given the results of the
previous review year. We proposed to establish a maximum sample size
for eligibility at 1,000 cases. States must submit an eligibility
sampling plan by August 1st before the fiscal year being measured and
include a proposed sample size for their State. Our contractor will
review and approve all eligibility sampling plans. The State must
notify CMS that it will be using the same plan from the previous review
year if the plan is unchanged. However, we will review State sampling
plans from prior cycles in each PERM cycle to ensure that information
is accurate and up-to-date. States will be asked for revisions when
necessary.
As in the claims universe, States with PERM eligibility universes
under 10,000 cases can propose a reduced eligibility sample size for
either the base year or any subsequent PERM cycle.
Additionally, section 203 of the CHIPRA describes the State option
to enroll children in Medicaid or CHIP based on findings of an Express
Lane agency in order to conduct simplified eligibility determinations.
Under sections 203(a)(1) and (2) of the CHIPRA, an error rate
measurement will be created with respect to the enrollment of children
under the Express Lane Eligibility option. The law directs States not
to include children enrolled using the Express Lane Eligibility option
starting April 1, 2009, in data or samples used for purposes of
complying with MEQC and PERM requirements. Provisions for States'
Express Lane option will be set forth in a future rulemaking document.
We proposed to revise Sec. 431.814 and Sec. 431.978 to reflect
the changes and clarifications specified previously.
We received the following comments regarding our proposed revisions
to the eligibility sample sizes.
Comment: A few commenters suggested that we set minimum eligibility
sample sizes for active and negative cases.
Response: We cannot adopt this recommendation. By setting a minimum
eligibility sample size, we risk having sample sizes that are too small
to meet the IPIA's precision requirements for States that had higher
error rates in their subsequent PERM cycles. If the realized variation
for the State is not as favorable as the earlier history, the State's
error rate will not meet State-level precision requirements and may, in
some cases, jeopardize meeting national precision goals. However, the
States will still have the potential to reduce their eligibility sample
sizes based on prior years' data. Reduced State sample sizes will
balance the results from the PERM sampling equations with the need to
reliably reproduce small error rates. Sample size reductions will be
based on a State's previous eligibility error rate in PERM or MEQC
(depending upon the method chosen by the State for PERM), the typical
margin of error for that previous error rate, and the results from
simulation studies on small samples. These studies examined the point
at which small samples cease to reliably return known small error rates
in the targeted universes. Reduced sample sizes must also meet the
confidence and precision requirements.
Comment: One commenter disagreed with setting a maximum sample size
and requiring States with eligibility error rates above the 5 percent
standard to increase their eligibility sample size. The commenter
recommends the sample size remain constant from cycle to cycle.
Response: We disagree with