Agency Information Collection Activities: Voluntary Customer Survey, 27563 [2010-11724]
Download as PDF
<![CDATA[
Federal Register / Vol. 75, No. 94 / Monday, May 17, 2010 / Notices
DEPARTMENT OF HOMELAND
SECURITY
U.S. Customs and Border Protection
Agency Information Collection
Activities: Voluntary Customer Survey
srobinson on DSKHWCL6B1PROD with NOTICES
AGENCY: U.S. Customs and Border
Protection (CBP), Department of
Homeland Security.
ACTION: 60-Day notice and request for
comments; Proposal to establish a new
collection of information.
SUMMARY: As part of its continuing effort
to reduce paperwork and respondent
burden, CBP invites the general public
and other Federal agencies to comment
on a proposed information collection
requirement concerning a Voluntary
Customer Survey. This request for
comment is being made pursuant to the
Paperwork Reduction Act of 1995 (Pub.
L. 104–13; 44 U.S.C. 3505(c)(2)).
DATES: Written comments should be
received on or before July 16, 2010 to be
assured of consideration.
ADDRESSES: Direct all written comments
to U.S. Customs and Border Protection,
Attn: Tracey Denning, Office of
Regulations and Rulings, 799 9th Street,
NW., 7th Floor, Washington, DC 20229–
1177.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Tracey Denning,
U.S. Customs and Border Protection,
Office of Regulations and Rulings, 799
9th Street, NW., 7th Floor, Washington,
DC. 20229–1177, at 202–325–0265.
SUPPLEMENTARY INFORMATION: CBP
invites the general public and other
Federal agencies to comment on
proposed and/or continuing information
collections pursuant to the Paperwork
Reduction Act of 1995 (Public Law 104–
13; 44 U.S.C. 3505(c)(2)). The comments
should address: (a) Whether the
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimates of the burden of the
collection of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; (d)
ways to minimize the burden including
the use of automated collection
techniques or the use of other forms of
information technology; and (e)
estimates of capital or start-up costs and
costs of operations, maintenance, and
purchase of services to provide
information. The comments that are
submitted will be summarized and
included in the request for Office of
Management and Budget (OMB)
VerDate Mar<15>2010
17:36 May 14, 2010
Jkt 220001
approval. All comments will become a
matter of public record. In this
document the CBP is soliciting
comments concerning the following
information collection:
Title: Voluntary Customer Survey.
OMB Number: Will be assigned upon
approval.
Abstract: Customs and Border
Protection (CBP) plans to conduct a
customer survey of international
travelers seeking entry into the United
States at the twenty highest volume
airports in order to determine
perceptions of the arrival process at our
ports of entry. This voluntary customer
survey will be conducted through short
verbal surveys of travelers as they move
through entry processing areas.
Travelers who do not speak English will
be given a written version of the survey
in their language and may submit their
responses in writing. The survey will
include questions about wait times, ease
of entry processing, and the level of
communication, efficiency and
professionalism of CBP officers. The
results and analysis of the survey
responses will be used to identify
actionable items to improve services to
the traveling public with respect to the
entry processes for travelers arriving at
United States air ports of entry.
Current Actions: This submission is
being made to establish a new collection
of information.
Type of Review: Approval of a new
collection of information.
Affected Public: Individuals,
Travelers.
Estimated Number of Respondents:
21,000.
Estimated Time per Respondent: 5
minutes.
Estimated Total Annual Burden
Hours: 1,743.
Dated: May 12, 2010.
Tracey Denning,
Agency Clearance Officer, U.S. Customs and
Border Protection.
[FR Doc. 2010–11724 Filed 5–14–10; 8:45 am]
BILLING CODE 9111–14–P
DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Docket ID FEMA–2010–0032]
Federal Radiological Preparedness
Coordinating Committee
AGENCY: Federal Emergency
Management Agency, DHS.
ACTION: Notice of public meeting.
PO 00000
Frm 00028
Fmt 4703
Sfmt 4703
27563
SUMMARY: The Federal Radiological
Preparedness Coordinating Committee
(FRPCC) is holding a public meeting on
June 3, 2010 in Arlington, VA.
DATES: The meeting will take place on
June 3, 2010. The session open to the
public will be from 9 a.m. to 11 a.m.
Send written statements and requests to
make oral statements to the contact
person listed below by close of business
May 21, 2010.
ADDRESSES: The meeting will be held at
the Crystal City Courtyard Marriott,
Blue Ridge Shenandoah Conference
Room, located at 2899 Jefferson Davis
Highway, Arlington, VA 22202.
FOR FURTHER INFORMATION CONTACT:
Timothy Greten, FRPCC Executive
Secretary, DHS/FEMA, 1800 South Bell
Street—CC847, Mail Stop 3025,
Arlington, VA 20598–3025; telephone
(202) 646–3907; fax (703) 305–0837; or
e-mail timothy.greten@dhs.gov.
SUPPLEMENTARY INFORMATION: The role
and functions of the Federal
Radiological Preparedness Coordinating
Committee (FRPCC) are described in 44
CFR 351.10(a) and 351.11(a). The
FRPCC is holding a public meeting on
June 3, 2010, from 9 a.m. to 11 a.m., at
the Crystal City Courtyard Marriott,
Blue Ridge Shenandoah Conference
Room, located at 2899 Jefferson Davis
Highway, Arlington, VA 22202. Please
note that the meeting may close early.
This meeting is open to the public.
Public meeting participants must preregister to be admitted to the meeting.
To pre-register, please provide your
name and telephone number by close of
business on May 21, 2010, to the
individual listed in the FOR FURTHER
INFORMATION CONTACT section above.
The tentative agenda for the FRPCC
meeting includes: (1) Introductions,
(2) reports from FRPCC Subcommittees,
(3) old business and new business, and
(4) business from the floor. The FRPCC
Chair shall carry out the meeting in a
way that will facilitate the orderly
conduct of business. Reasonable
provisions will be made, if time permits,
for oral statements from the public of
not more than five minutes in length.
Any member of the public who wishes
to make an oral statement at the meeting
should send a written request for time
by close of business on May 21, 2010,
to the individual listed in the FOR
FURTHER INFORMATION CONTACT section
above. Any member of the public who
wishes to file a written statement with
the FRPCC should provide the statement
by close of business on May 21, 2010,
to the individual listed in the FOR
FURTHER INFORMATION CONTACT section
above.
E:\FR\FM\17MYN1.SGM
17MYN1
]]>Agencies
[Federal Register Volume 75, Number 94 (Monday, May 17, 2010)]
[Notices]
[Page 27563]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2010-11724]
[[Page 27563]]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF HOMELAND SECURITY
U.S. Customs and Border Protection
Agency Information Collection Activities: Voluntary Customer
Survey
AGENCY: U.S. Customs and Border Protection (CBP), Department of
Homeland Security.
ACTION: 60-Day notice and request for comments; Proposal to establish a
new collection of information.
-----------------------------------------------------------------------
SUMMARY: As part of its continuing effort to reduce paperwork and
respondent burden, CBP invites the general public and other Federal
agencies to comment on a proposed information collection requirement
concerning a Voluntary Customer Survey. This request for comment is
being made pursuant to the Paperwork Reduction Act of 1995 (Pub. L.
104-13; 44 U.S.C. 3505(c)(2)).
DATES: Written comments should be received on or before July 16, 2010
to be assured of consideration.
ADDRESSES: Direct all written comments to U.S. Customs and Border
Protection, Attn: Tracey Denning, Office of Regulations and Rulings,
799 9th Street, NW., 7th Floor, Washington, DC 20229-1177.
FOR FURTHER INFORMATION CONTACT: Requests for additional information
should be directed to Tracey Denning, U.S. Customs and Border
Protection, Office of Regulations and Rulings, 799 9th Street, NW., 7th
Floor, Washington, DC. 20229-1177, at 202-325-0265.
SUPPLEMENTARY INFORMATION: CBP invites the general public and other
Federal agencies to comment on proposed and/or continuing information
collections pursuant to the Paperwork Reduction Act of 1995 (Public Law
104-13; 44 U.S.C. 3505(c)(2)). The comments should address: (a) Whether
the collection of information is necessary for the proper performance
of the functions of the agency, including whether the information shall
have practical utility; (b) the accuracy of the agency's estimates of
the burden of the collection of information; (c) ways to enhance the
quality, utility, and clarity of the information to be collected; (d)
ways to minimize the burden including the use of automated collection
techniques or the use of other forms of information technology; and (e)
estimates of capital or start-up costs and costs of operations,
maintenance, and purchase of services to provide information. The
comments that are submitted will be summarized and included in the
request for Office of Management and Budget (OMB) approval. All
comments will become a matter of public record. In this document the
CBP is soliciting comments concerning the following information
collection:
Title: Voluntary Customer Survey.
OMB Number: Will be assigned upon approval.
Abstract: Customs and Border Protection (CBP) plans to conduct a
customer survey of international travelers seeking entry into the
United States at the twenty highest volume airports in order to
determine perceptions of the arrival process at our ports of entry.
This voluntary customer survey will be conducted through short verbal
surveys of travelers as they move through entry processing areas.
Travelers who do not speak English will be given a written version of
the survey in their language and may submit their responses in writing.
The survey will include questions about wait times, ease of entry
processing, and the level of communication, efficiency and
professionalism of CBP officers. The results and analysis of the survey
responses will be used to identify actionable items to improve services
to the traveling public with respect to the entry processes for
travelers arriving at United States air ports of entry.
Current Actions: This submission is being made to establish a new
collection of information.
Type of Review: Approval of a new collection of information.
Affected Public: Individuals, Travelers.
Estimated Number of Respondents: 21,000.
Estimated Time per Respondent: 5 minutes.
Estimated Total Annual Burden Hours: 1,743.
Dated: May 12, 2010.
Tracey Denning,
Agency Clearance Officer, U.S. Customs and Border Protection.
[FR Doc. 2010-11724 Filed 5-14-10; 8:45 am]
BILLING CODE 9111-14-P
