National Contact Center; Submission for OMB Review; National Contact Center Customer Evaluation Survey, 6032 [2010-2495]
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Federal Register / Vol. 75, No. 24 / Friday, February 5, 2010 / Notices
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[FR Doc. 2010–2566 Filed 2–4–10; 8:45 am]
BILLING CODE P
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efficiency in responding to the public’s
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GENERAL SERVICES
ADMINISTRATION
[OMB Control No. 3090–0278]
National Contact Center; Submission
for OMB Review; National Contact
Center Customer Evaluation Survey
AGENCY: Citizen Services and
Communications, Federal Consumer
Information Center, GSA.
ACTION: Notice of request for comments
regarding a renewal to an existing OMB
clearance.
SUMMARY: Under the provisions of the
Paperwork Reduction Act of 1995 (44
U.S.C. Chapter 35), the General Services
Administration will be submitting to the
Office of Management and Budget
(OMB) a request to review and approve
a renewal of a previously approved
information collection requirement
regarding the National Contact Center
customer evaluation survey. A request
for public comments was published in
the Federal Register at 74 FR 59981, on
November 19, 2009. No comments were
received.
Public comments are particularly
invited on: Whether this collection of
information is necessary and whether it
will have practical utility; whether our
estimate of the public burden of this
collection of information is accurate and
based on valid assumptions and
methodology; and ways to enhance the
quality, utility, and clarity of the
information to be collected.
DATES: Submit comments on or before:
March 8, 2010.
ADDRESSES: Submit comments regarding
this burden estimate or any other aspect
of this collection of information,
including suggestions for reducing this
burden to GSA Desk Officer, OMB,
Room 10236, NEOB, Washington, DC
20503, and a copy to the Regulatory
Secretariat (MVPR), General Services
Administration, Room 4041, 1800 F
Street, NW., Washington, DC 20405.
Please cite OMB Control No. 3090–0278,
National Contact Center Customer
Evaluation Survey, in all
correspondence.
FOR FURTHER INFORMATION CONTACT:
Tonya Beres, Federal Information
Specialist, Office of Citizen Services and
Communications, at telephone (202)
501–1803 or via e-mail to
tonya.beres@gsa.gov.
SUPPLEMENTARY INFORMATION:
A. Purpose
This information collection will be
used to assess the public’s satisfaction
with the National Contact Center
service, to assist in increasing the
PO 00000
Frm 00093
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B. Annual Reporting Burden
Respondents: 4,200.
Responses per Respondent: 1.
Hours per Response: .05 (3 minutes)
for phone survey and .06 (4 minutes) for
email survey.
Total Burden Hours: 270.
Obtaining Copies of Proposals:
Requesters may obtain a copy of the
information collection documents from
the General Services Administration,
Regulatory Secretariat (MVPR), 1800 F
Street, NW., Room 4041, Washington,
DC 20405, telephone (202) 501–4755.
Please cite OMB Control No. 3090–0278,
National Contact Center Customer
Evaluation Survey, in all
correspondence.
Dated: January 26, 2010.
Casey Coleman,
Chief Information Officer.
[FR Doc. 2010–2495 Filed 2–4–10; 8:45 am]
BILLING CODE 6820–CX–P
GENERAL SERVICES
ADMINISTRATION
Property Obtained Through the Use of
Charge Cards; Notice of GSA Bulletin
FMR B–25
AGENCY: Office of Governmentwide
Policy, General Services Administration
(GSA).
ACTION: Notice of a bulletin.
SUMMARY: This notice announces GSA
Federal Management Regulation (FMR)
Bulletin B–25 which provides guidance
to all agencies acquiring property using
the government charge card.
DATES: The bulletin announced in this
notice became effective January 25,
2010.
FOR FURTHER INFORMATION CONTACT: For
clarification of content, contact General
Services Administration, Office of
Governmentwide Policy, Office of
Travel, Transportation and Asset
Management, at (202) 501–1777. Please
cite Bulletin FMR B–25.
SUPPLEMENTARY INFORMATION:
A. Background
Although charge cards provide a great
benefit in streamlining procurement of
needed items, the property obtained in
this way presents special management
and accountability challenges to
agencies. Appendix B of OMB Circular
A–123 prescribes policies and
procedures to agencies regarding how to
E:\FR\FM\05FEN1.SGM
05FEN1
]]>Agencies
[Federal Register Volume 75, Number 24 (Friday, February 5, 2010)]
[Notices]
[Page 6032]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2010-2495]
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GENERAL SERVICES ADMINISTRATION
[OMB Control No. 3090-0278]
National Contact Center; Submission for OMB Review; National
Contact Center Customer Evaluation Survey
AGENCY: Citizen Services and Communications, Federal Consumer
Information Center, GSA.
ACTION: Notice of request for comments regarding a renewal to an
existing OMB clearance.
-----------------------------------------------------------------------
SUMMARY: Under the provisions of the Paperwork Reduction Act of 1995
(44 U.S.C. Chapter 35), the General Services Administration will be
submitting to the Office of Management and Budget (OMB) a request to
review and approve a renewal of a previously approved information
collection requirement regarding the National Contact Center customer
evaluation survey. A request for public comments was published in the
Federal Register at 74 FR 59981, on November 19, 2009. No comments were
received.
Public comments are particularly invited on: Whether this
collection of information is necessary and whether it will have
practical utility; whether our estimate of the public burden of this
collection of information is accurate and based on valid assumptions
and methodology; and ways to enhance the quality, utility, and clarity
of the information to be collected.
DATES: Submit comments on or before: March 8, 2010.
ADDRESSES: Submit comments regarding this burden estimate or any other
aspect of this collection of information, including suggestions for
reducing this burden to GSA Desk Officer, OMB, Room 10236, NEOB,
Washington, DC 20503, and a copy to the Regulatory Secretariat (MVPR),
General Services Administration, Room 4041, 1800 F Street, NW.,
Washington, DC 20405. Please cite OMB Control No. 3090-0278, National
Contact Center Customer Evaluation Survey, in all correspondence.
FOR FURTHER INFORMATION CONTACT: Tonya Beres, Federal Information
Specialist, Office of Citizen Services and Communications, at telephone
(202) 501-1803 or via e-mail to tonya.beres@gsa.gov.
SUPPLEMENTARY INFORMATION:
A. Purpose
This information collection will be used to assess the public's
satisfaction with the National Contact Center service, to assist in
increasing the efficiency in responding to the public's need for
Federal information, and to assess the effectiveness of marketing
efforts.
B. Annual Reporting Burden
Respondents: 4,200.
Responses per Respondent: 1.
Hours per Response: .05 (3 minutes) for phone survey and .06 (4
minutes) for email survey.
Total Burden Hours: 270.
Obtaining Copies of Proposals: Requesters may obtain a copy of the
information collection documents from the General Services
Administration, Regulatory Secretariat (MVPR), 1800 F Street, NW., Room
4041, Washington, DC 20405, telephone (202) 501-4755. Please cite OMB
Control No. 3090-0278, National Contact Center Customer Evaluation
Survey, in all correspondence.
Dated: January 26, 2010.
Casey Coleman,
Chief Information Officer.
[FR Doc. 2010-2495 Filed 2-4-10; 8:45 am]
BILLING CODE 6820-CX-P
