Notice of Request for Collection of Public Information With the Use of a Survey, 1585 [E9-31336]
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Federal Register / Vol. 75, No. 7 / Tuesday, January 12, 2010 / Notices
serving nutritious, well-balanced meals
to eligible children at the food service
sites. Information is gathered from State
agencies and other organizations
wishing to participate in the program to
determine eligibility. FNS uses a variety
of forms to collect information.
Need and Use of the Information: FNS
uses the information collected to
determine an organization’s eligibility
and to monitor program performance for
compliance and reimbursement
purposes.
Description of Respondents:
Individuals or household; Business or
other for-profit; Not-for-profit
institutions; State, Local, or Tribal
Government.
Number of Respondents: 105,249.
Frequency of Responses:
Recordkeeping; Reporting: On occasion;
Weekly; Quarterly; Monthly.
Total Burden Hours: 182,683.
Ruth Brown,
Departmental Information Collection
Clearance Officer.
[FR Doc. 2010–343 Filed 1–11–10; 8:45 am]
BILLING CODE 3410–30–P
DEPARTMENT OF AGRICULTURE
Rural Housing Service
Notice of Request for Collection of
Public Information With the Use of a
Survey
Rural Development, USDA.
Proposed collection; comments
requested.
AGENCY:
ACTION:
In accordance with the
Paperwork Reduction Act of 1995, this
notice announces the Rural
Development’s intention to request
clearance for continuation of
information collection to measure the
quality of loan servicing provided by the
Rural Development, Centralized
Servicing Center (CSC) in St. Louis, MO.
DATES: Comments on this notice must be
received by March 15, 2010 to be
assured of consideration.
FOR FURTHER INFORMATION CONTACT:
Terrie Barton, Customer Service Branch
Chief, Centralized Servicing Center,
4300 Goodfellow Blvd., Mail Code FC
25, St. Louis, Missouri 63120–1703,
phone: (314) 457–5133, e-mail:
Terrie.barton@stl.usda.gov.
WReier-Aviles on DSKGBLS3C1PROD with NOTICES
SUMMARY:
SUPPLEMENTARY INFORMATION:
Title: Rural Development—Customer
Satisfaction Survey.
Type of Request: Continuation of
information collection.
Abstract: USDA, Rural Development
provides insured loans to low- and
VerDate Nov<24>2008
15:14 Jan 11, 2010
Jkt 220001
moderate-income applicants located in
rural geographic areas to assist them in
obtaining decent, sanitary and safe
dwellings. Rural Development currently
processes loan originations through
approximately 700 Field Offices. The
Rural Development, Centralized
Servicing Center (CSC), located in St.
Louis, Missouri, provides support to the
Field Offices and is responsible for loan
servicing functions for Single Family
housing direct program borrowers. The
CSC was established to achieve a high
level of customer service and operating
efficiency. The CSC has established a
fully integrated call center and is able to
provide borrowers with convenient
access to their loan account information.
To facilitate CSC’s mission and in an
effort to continuously improve its
services, a survey has been developed
that will measure the change in quality
of service that borrower’s receive when
they contact the CSC. Three previous
surveys have been completed under
prior authorization. Respondents will
only need to report information on a
one-time basis.
The results of the survey will provide
a general satisfaction level among
borrowers throughout the nation. The
data analysis will provide comparisons
to prior surveys and reveal areas of
increased satisfaction as well as areas in
need of improvement. CSC’s goal is to
continuously improve program delivery,
accessibility and overall customer
service satisfaction. A follow up survey
will be conducted in 18–24 months, but
may or may not be sent to the same
initial respondents. Additionally, in
accordance with Government
Performance and Results Act (GPRA),
the survey will enable CSC to measure
the results and overall effectiveness of
customer services provided as well as
implement action plans and measure
improvements.
Estimate of Burden: Public reporting
burden for this collection of information
is estimated to average 16 minutes per
response.
Respondents: Rural Development,
SFH Program Borrowers.
Estimated Number of Respondents:
6,000.
Estimated Number of Responses per
Respondent: 1.
Estimated Number of Responses:
6,000.
Estimated Total Annual Burden on
Respondents: 960.
Copies of this information collection
can be obtained from Linda Watts
Thomas, Regulations and Paperwork
Management Branch, Support Services
Division at (202) 692–0226.
PO 00000
Frm 00003
Fmt 4703
Sfmt 4703
1585
Comments
Comments are invited on: (a) Whether
the proposed collection of information
is necessary for the proper performance
of the functions of the agency, including
whether the information will have
practical utility; (b) the accuracy of
agency’s estimate of the burden of the
proposed collection of information
including the validity of the
methodology and assumptions used; (c)
ways to enhance the quality, utility and
clarity of the information to be
collected; and (d) ways to minimize the
burden of the collection of information
on those who are to respond, including
the use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology.
Comments may be sent to Linda Watts
Thomas, Regulations and Paperwork
Management Branch, Support Services
Division, U.S. Department of
Agriculture, Rural Development, STOP
0742, 1400 Independence Ave. SW.,
Washington, DC 20250–0742. All
responses to this notice will be
summarized and included in the request
for OMB approval. All comments will
also become a matter of public record.
Dated: December 29, 2009.
Sylvia Bolivar,
Acting Administrator, Rural Housing Service.
[FR Doc. E9–31336 Filed 1–11–10; 8:45 am]
BILLING CODE 3410–XV–P
DEPARTMENT OF AGRICULTURE
Animal and Plant Health Inspection
Service
[Docket No. APHIS-2007-0044]
Draft Environmental Impact Statement;
Determination of Regulated Status of
Alfalfa Genetically Engineered for
Tolerance to the Herbicide Glyphosate
AGENCY: Animal and Plant Health
Inspection Service, USDA.
ACTION: Notice of availability of a draft
environmental impact statement and
public meetings.
SUMMARY: We are advising the public
that the Animal and Plant Health
Inspection Service has prepared a draft
environmental impact statement in
connection with making a
determination on the status of the
Monsanto Company and Forage
Genetics International alfalfa lines
designated as events J101 and J163 as
regulated articles. This notice also
provides notice of public meetings.
DATES: We will consider all comments
that we receive on or before February
E:\FR\FM\12JAN1.SGM
12JAN1
]]>Agencies
[Federal Register Volume 75, Number 7 (Tuesday, January 12, 2010)]
[Notices]
[Page 1585]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-31336]
-----------------------------------------------------------------------
DEPARTMENT OF AGRICULTURE
Rural Housing Service
Notice of Request for Collection of Public Information With the
Use of a Survey
AGENCY: Rural Development, USDA.
ACTION: Proposed collection; comments requested.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this
notice announces the Rural Development's intention to request clearance
for continuation of information collection to measure the quality of
loan servicing provided by the Rural Development, Centralized Servicing
Center (CSC) in St. Louis, MO.
DATES: Comments on this notice must be received by March 15, 2010 to be
assured of consideration.
FOR FURTHER INFORMATION CONTACT: Terrie Barton, Customer Service Branch
Chief, Centralized Servicing Center, 4300 Goodfellow Blvd., Mail Code
FC 25, St. Louis, Missouri 63120-1703, phone: (314) 457-5133, e-mail:
Terrie.barton@stl.usda.gov.
SUPPLEMENTARY INFORMATION:
Title: Rural Development--Customer Satisfaction Survey.
Type of Request: Continuation of information collection.
Abstract: USDA, Rural Development provides insured loans to low-
and moderate-income applicants located in rural geographic areas to
assist them in obtaining decent, sanitary and safe dwellings. Rural
Development currently processes loan originations through approximately
700 Field Offices. The Rural Development, Centralized Servicing Center
(CSC), located in St. Louis, Missouri, provides support to the Field
Offices and is responsible for loan servicing functions for Single
Family housing direct program borrowers. The CSC was established to
achieve a high level of customer service and operating efficiency. The
CSC has established a fully integrated call center and is able to
provide borrowers with convenient access to their loan account
information.
To facilitate CSC's mission and in an effort to continuously
improve its services, a survey has been developed that will measure the
change in quality of service that borrower's receive when they contact
the CSC. Three previous surveys have been completed under prior
authorization. Respondents will only need to report information on a
one-time basis.
The results of the survey will provide a general satisfaction level
among borrowers throughout the nation. The data analysis will provide
comparisons to prior surveys and reveal areas of increased satisfaction
as well as areas in need of improvement. CSC's goal is to continuously
improve program delivery, accessibility and overall customer service
satisfaction. A follow up survey will be conducted in 18-24 months, but
may or may not be sent to the same initial respondents. Additionally,
in accordance with Government Performance and Results Act (GPRA), the
survey will enable CSC to measure the results and overall effectiveness
of customer services provided as well as implement action plans and
measure improvements.
Estimate of Burden: Public reporting burden for this collection of
information is estimated to average 16 minutes per response.
Respondents: Rural Development, SFH Program Borrowers.
Estimated Number of Respondents: 6,000.
Estimated Number of Responses per Respondent: 1.
Estimated Number of Responses: 6,000.
Estimated Total Annual Burden on Respondents: 960.
Copies of this information collection can be obtained from Linda
Watts Thomas, Regulations and Paperwork Management Branch, Support
Services Division at (202) 692-0226.
Comments
Comments are invited on: (a) Whether the proposed collection of
information is necessary for the proper performance of the functions of
the agency, including whether the information will have practical
utility; (b) the accuracy of agency's estimate of the burden of the
proposed collection of information including the validity of the
methodology and assumptions used; (c) ways to enhance the quality,
utility and clarity of the information to be collected; and (d) ways to
minimize the burden of the collection of information on those who are
to respond, including the use of appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology. Comments may be sent to Linda Watts Thomas,
Regulations and Paperwork Management Branch, Support Services Division,
U.S. Department of Agriculture, Rural Development, STOP 0742, 1400
Independence Ave. SW., Washington, DC 20250-0742. All responses to this
notice will be summarized and included in the request for OMB approval.
All comments will also become a matter of public record.
Dated: December 29, 2009.
Sylvia Bolivar,
Acting Administrator, Rural Housing Service.
[FR Doc. E9-31336 Filed 1-11-10; 8:45 am]
BILLING CODE 3410-XV-P
