Submission for OMB Review; Comment Request; A Generic Submission for Formative Research, Pretesting, and Customer Satisfaction of NCI's Communication and Education Resources (NCI), 69340-69341 [E9-31071]

Download as PDF 69340 Federal Register / Vol. 74, No. 250 / Thursday, December 31, 2009 / Notices time to: Office of Management and Budget, Office of Regulatory Affairs, Attention: Desk Officer for IRS, New Executive Office Building, Room 10235, Washington, DC 20503. Send Comments and Requests for Further Information: To request more information on the proposed collection or to obtain a copy of the data collection instrument(s) and or instruction(s) contact: Ms. Betty Gould, IHS Reports Clearance Officer, 801 Thompson Avenue, TMP, Suite 450, Rockville, MD 20852, call non-toll free (301) 443–7899; send via facsimile to (301) 443–9879; or send your e-mail requests, comments, and return address to: betty.gould@ihs.gov. Comment Due Date: Comments regarding this information collection are best assured of having full effect if received within 30 days of the date of this publication. Dated: December 17, 2009. Randy Grinnell, Deputy Director, Indian Health Service. [FR Doc. E9–30947 Filed 12–30–09; 8:45 am] BILLING CODE 4165–16–M DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health Submission for OMB Review; Comment Request; A Generic Submission for Formative Research, Pretesting, and Customer Satisfaction of NCI’s Communication and Education Resources (NCI) SUMMARY: Under the provisions of Section 3507(a)(1)(D) of the Paperwork Reduction Act of 1995, the National Cancer Institute (NCI), the National Institutes of Health (NIH) has submitted to the Office of Management and Budget (OMB) a request for review and approval of the information collection listed below. This proposed information collection was previously published in the Federal Register on October 28, 2009 (74 FR 55558) and allowed 60 days for public comment. One comment in regards to NCI’s communication on October 28, 2009, and we responded on October 28, 2009, ‘‘We received your comment. We will take your comments into consideration’’. The purpose of this notice is to allow an additional 30 days for public comment. The National Institutes of Health may not conduct or sponsor, and the respondent is not required to respond to, an information collection that has been extended, revised, or implemented on or after October 1, 1995, unless it displays a currently valid OMB control number. Proposed Collection: Title: A Generic Submission for Formative Research, Pretesting, and Customer Satisfaction of NCI’s Communication and Education Resources (NCI). Type of Information Collection Request: REVISION. Need and Use of Information Collection: In order to carry out NCI’s legislative mandate to educate and disseminate information about cancer prevention, detection, diagnosis, and treatment to a wide variety of audiences and organizations (e.g., cancer patients, their families, the general public, health providers, the media, voluntary groups, scientific and medical organizations), it is beneficial for NCI, through its Office of Communications and Education (OCE), to pretest NCI communications strategies, concepts, and messages while they are under development. This pretesting, or formative evaluation, helps ensure that the messages, communication materials, and information services created by NCI have the greatest capacity of being received, understood, and accepted by their target audiences. Since NCI’s OCE also is responsible for the design, implementation, and evaluation of education programs over the entire cancer continuum and management of NCI initiatives that address specific challenges in cancer research and treatment, it is also necessary to ensure that customers are satisfied with programs. This customer satisfaction research helps ensure the relevance, utility, and appropriateness of the many educational programs and products that OCE and NCI produce. OCE will use a variety of qualitative (focus groups, interviews) and quantitative (paper, phone, in-person, and web surveys) methodologies to conduct this formative and customer satisfaction research, allowing NCI to: (1) Understand characteristics (attitudes, beliefs, and behaviors) of the intended target audience and use this information in the development of effective communication tools and strategies; (2) use a feedback loop to help refine, revise, and enhance messages, materials, products, and programs—ensuring that they have the greatest relevance, utility, appropriateness, and impact for/to target audiences; and (3) expend limited program resource dollars wisely and effectively. This package represents the combination of a currently approved generic submission, ‘‘Pretesting of NCI’s Office of Communications Messages,’’ (OMB No. 0925–0046) and a previously approved generic submission, ‘‘Customer Satisfaction with Educational Programs and Products of the NCI’’ (OMB No. 0925–0526). Frequency of Response: On occasion. Affected Public: Individuals or households; Businesses or other for profit; Not-for-profit institutions; Federal Government; State, local, or tribal Government. Type of Respondents: Adult cancer patients; members of the public; health care professionals; organizational representatives. The table below outlines the estimated burden hours required for a three-year approval of this generic submission. There are no Capital Costs, Operating Costs, and/or Maintenance Costs to report. TABLE 1—ESTIMATES FOR BURDEN HOURS FOR THREE YEARS [Generic Study] Total number of respondents erowe on DSK5CLS3C1PROD with NOTICES Survey method Frequency of response Minutes/hour per response Total burden hours Focus Groups .................................................................................................. Individual In-Depth Interviews (Typically longer than 15 minutes, includes Web site usability testing) ............................................................................ Brief Interviews (Typically less than 5 minutes) .............................................. Surveys (Web, phone, in-person, paper-and-pencil) ....................................... 900 1 90/60 (1.5) 1,350.00 600 19,000 12,500 1 1 1 45/60 (.75) 10/60 (.17) 10/60 (.17) 450.00 3,166.67 2,083.33 Totals ........................................................................................................ 33,000 ........................ ........................ 7,050.00 Request for Comments: Written comments and/or suggestions from the VerDate Nov<24>2008 15:06 Dec 30, 2009 Jkt 220001 public and affected agencies are invited on one or more of the following points: PO 00000 Frm 00017 Fmt 4703 Sfmt 4703 (1) Whether the proposed collection of information is necessary for the proper E:\FR\FM\31DEN1.SGM 31DEN1 Federal Register / Vol. 74, No. 250 / Thursday, December 31, 2009 / Notices performance of the function of the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond, including the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Direct Comments to OMB: Written comments and/or suggestions regarding the item(s) contained in this notice, especially regarding the estimated public burden and associated response time, should be directed to the Attention: NIH Desk Officer, Office of Management and Budget at OIRA_submission@omb.eop.gov or by fax to 202–395–6974. To request more information on the proposed project or to obtain a copy of the data collection plans and instruments, contact Nina Goodman, Senior Public Health Advisor, Office of Communications and Education (OCE), NCI, NIH, 6116 Executive Blvd., Suite 400, Rockville, MD 20892, call non-toll-free number 301–435–7789 or e-mail your request, including your address to: goodmann@mail.nih.gov. Comments Due Date: Comments regarding this information collection are best assured of having their full effect if received within 30 days of the date of this publication. Dated: December 21, 2009. Kristine Miller, NCI Project Clearance Liaison, National Institutes of Health. [FR Doc. E9–31071 Filed 12–30–09; 8:45 am] BILLING CODE 4140–01–P DEPARTMENT OF HEALTH AND HUMAN SERVICES Agency for Healthcare Research and Quality erowe on DSK5CLS3C1PROD with NOTICES Agency Information Collection Activities: Proposed Collection; Comment Request AGENCY: Agency for Healthcare Research and Quality, HHS. ACTION: Notice. SUMMARY: This notice announces the intention of the Agency for Healthcare Research and Quality (AHRQ) to request that the Office of Management and VerDate Nov<24>2008 15:06 Dec 30, 2009 Jkt 220001 Budget (OMB) approve the proposed information collection project: ‘‘Development and Evaluation of AHRQ’s Quality Indicators Improvement Toolkit.’’ In accordance with the Paperwork Reduction Act, 44 U.S.C. 3501–3520, AHRQ invites the public to comment on this proposed information collection. DATES: Comments on this notice must be received by March 1, 2010. ADDRESSES: Written comments should be submitted to: Doris Lefkowitz, Reports Clearance Officer, AHRQ, by email at doris.lefkowitz@AHRQ.hhs.gov. Copies of the proposed collection plans, data collection instruments, and specific details on the estimated burden can be obtained from the AHRQ Reports Clearance Officer. FOR FURTHER INFORMATION CONTACT: Doris Lefkowitz, AHRQ Reports Clearance Officer, (301) 427–1477, or by e-mail at doris.lefkowitz@AHRQ.hhs.gov. SUPPLEMENTARY INFORMATION: Proposed Project Development and Evaluation of AHRQ’s Quality Indicators Improvement Toolkit. An important part of AHRQ’s mission is to disseminate information and tools that can support improvement in quality and safety in the U.S. health care community. See 42 U.S.C. 299(b)(1)(F); 299a(a)(1) and (2). This proposed information collection supports that part of AHRQ’s mission by developing and evaluating a toolkit that will enable hospitals to effectively use AHRQs Quality Indicators (QIs). AHRQ has developed sets of QIs that can be used by the Agency and others to document quality and safety conditions at U.S. hospitals. Two sets of QIs will be used in this proposed toolkit: the Inpatient Quality Indicators (IQIs) and the Patient Safety Indicators (PSIs). The IQIs contain measures of volume, mortality, and utilization for common medical conditions and major surgical procedures. The PSIs are a set of measures to screen for potentially preventable adverse events that patients may experience during hospitalization. These QIs have been previously developed and evaluated by AHRQ, and are in use at a number of hospitals throughout the country. The QIs and supportive documentation on how to work with them are posted on AHRQ’s Web site at www.qualityindicators.ahrq.gov. Many of the QIs have been endorsed by the National Quality Forum through its consensus review process. PO 00000 Frm 00018 Fmt 4703 Sfmt 4703 69341 Values for each QI can be estimated for a given hospital by applying computations in SAS programs developed by AHRQ to the hospital’s pre-existing inpatient encounter data. To identify potential areas for improving the quality and safety of the care that a hospital provides, the hospital can use these data to examine its current performance on each QI measure, changes in its performance over time, and how its performance compares to that of other hospitals. However, despite the availability of the QIs as tools to help hospitals assess their performance, many U.S. hospitals have limited experience with the use of such measurement tools, or in using quality improvement methods to improve their performance as assessed by these measures. An alpha version of the Quality Indicators Improvement Toolkit will be developed, which then will be field tested by six hospitals. During the field test, the proposed evaluation will assess the usability of the Toolkit for hospitals, and it will examine their experiences in implementing interventions to improve their performance on the AHRQ QIs, as well as effects on trends in the hospitals’ AHRQ QI values. Using results from the evaluation, the alpha Toolkit will be revised to yield a final Toolkit that will be effective in supporting hospitals’ quality improvement efforts. The development and evaluation of the Quality Indicators Improvement Toolkit will be conducted by AHRQ’s contractor, the RAND Corporation, under contract number HHSA2902006000 171. RAND has subcontracted with the University HealthSystem Consortium (UHC) to partner in the development of the Toolkit and field testing of it with hospitals as they use the Toolkit in carrying out initiatives designed to improve performance on the QIs. Method of Collection Case study research methods will be used for this qualitative study. The following four data collection instruments will be used in the evaluation: (1) Pre/post-test interview protocol—consisting of both open and closed ended questions will be administered prior to implementation of the Toolkit and again post implementation. The purpose of this data collection is to obtain data on the steps the hospitals took to implement actions to improve performance on the QIs; their plans for making process changes; and their experiences in achieving changes and perceptions E:\FR\FM\31DEN1.SGM 31DEN1

Agencies

[Federal Register Volume 74, Number 250 (Thursday, December 31, 2009)]
[Notices]
[Pages 69340-69341]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-31071]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; Comment Request; A Generic Submission 
for Formative Research, Pretesting, and Customer Satisfaction of NCI's 
Communication and Education Resources (NCI)

SUMMARY: Under the provisions of Section 3507(a)(1)(D) of the Paperwork 
Reduction Act of 1995, the National Cancer Institute (NCI), the 
National Institutes of Health (NIH) has submitted to the Office of 
Management and Budget (OMB) a request for review and approval of the 
information collection listed below. This proposed information 
collection was previously published in the Federal Register on October 
28, 2009 (74 FR 55558) and allowed 60 days for public comment. One 
comment in regards to NCI's communication on October 28, 2009, and we 
responded on October 28, 2009, ``We received your comment. We will take 
your comments into consideration''. The purpose of this notice is to 
allow an additional 30 days for public comment. The National Institutes 
of Health may not conduct or sponsor, and the respondent is not 
required to respond to, an information collection that has been 
extended, revised, or implemented on or after October 1, 1995, unless 
it displays a currently valid OMB control number.
    Proposed Collection: Title: A Generic Submission for Formative 
Research, Pretesting, and Customer Satisfaction of NCI's Communication 
and Education Resources (NCI). Type of Information Collection Request: 
REVISION. Need and Use of Information Collection: In order to carry out 
NCI's legislative mandate to educate and disseminate information about 
cancer prevention, detection, diagnosis, and treatment to a wide 
variety of audiences and organizations (e.g., cancer patients, their 
families, the general public, health providers, the media, voluntary 
groups, scientific and medical organizations), it is beneficial for 
NCI, through its Office of Communications and Education (OCE), to 
pretest NCI communications strategies, concepts, and messages while 
they are under development. This pretesting, or formative evaluation, 
helps ensure that the messages, communication materials, and 
information services created by NCI have the greatest capacity of being 
received, understood, and accepted by their target audiences. Since 
NCI's OCE also is responsible for the design, implementation, and 
evaluation of education programs over the entire cancer continuum and 
management of NCI initiatives that address specific challenges in 
cancer research and treatment, it is also necessary to ensure that 
customers are satisfied with programs. This customer satisfaction 
research helps ensure the relevance, utility, and appropriateness of 
the many educational programs and products that OCE and NCI produce. 
OCE will use a variety of qualitative (focus groups, interviews) and 
quantitative (paper, phone, in-person, and web surveys) methodologies 
to conduct this formative and customer satisfaction research, allowing 
NCI to: (1) Understand characteristics (attitudes, beliefs, and 
behaviors) of the intended target audience and use this information in 
the development of effective communication tools and strategies; (2) 
use a feedback loop to help refine, revise, and enhance messages, 
materials, products, and programs--ensuring that they have the greatest 
relevance, utility, appropriateness, and impact for/to target 
audiences; and (3) expend limited program resource dollars wisely and 
effectively. This package represents the combination of a currently 
approved generic submission, ``Pretesting of NCI's Office of 
Communications Messages,'' (OMB No. 0925-0046) and a previously 
approved generic submission, ``Customer Satisfaction with Educational 
Programs and Products of the NCI'' (OMB No. 0925-0526). Frequency of 
Response: On occasion. Affected Public: Individuals or households; 
Businesses or other for profit; Not-for-profit institutions; Federal 
Government; State, local, or tribal Government. Type of Respondents: 
Adult cancer patients; members of the public; health care 
professionals; organizational representatives. The table below outlines 
the estimated burden hours required for a three-year approval of this 
generic submission. There are no Capital Costs, Operating Costs, and/or 
Maintenance Costs to report.

                               Table 1--Estimates for Burden Hours For Three Years
                                                 [Generic Study]
----------------------------------------------------------------------------------------------------------------
                                                   Total number    Frequency of    Minutes/hour    Total burden
                  Survey method                   of respondents     response      per response        hours
----------------------------------------------------------------------------------------------------------------
Focus Groups....................................             900               1     90/60 (1.5)        1,350.00
Individual In-Depth Interviews (Typically longer             600               1     45/60 (.75)          450.00
 than 15 minutes, includes Web site usability
 testing).......................................
Brief Interviews (Typically less than 5 minutes)          19,000               1     10/60 (.17)        3,166.67
Surveys (Web, phone, in-person, paper-and-                12,500               1     10/60 (.17)        2,083.33
 pencil)........................................
                                                 ---------------------------------------------------------------
    Totals......................................          33,000  ..............  ..............        7,050.00
----------------------------------------------------------------------------------------------------------------

    Request for Comments: Written comments and/or suggestions from the 
public and affected agencies are invited on one or more of the 
following points: (1) Whether the proposed collection of information is 
necessary for the proper

[[Page 69341]]

performance of the function of the agency, including whether the 
information will have practical utility; (2) The accuracy of the 
agency's estimate of the burden of the proposed collection of 
information, including the validity of the methodology and assumptions 
used; (3) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and (4) Ways to minimize the burden of the 
collection of information on those who are to respond, including the 
use of appropriate automated, electronic, mechanical, or other 
technological collection techniques or other forms of information 
technology.
    Direct Comments to OMB: Written comments and/or suggestions 
regarding the item(s) contained in this notice, especially regarding 
the estimated public burden and associated response time, should be 
directed to the Attention: NIH Desk Officer, Office of Management and 
Budget at OIRA_submission@omb.eop.gov or by fax to 202-395-6974. To 
request more information on the proposed project or to obtain a copy of 
the data collection plans and instruments, contact Nina Goodman, Senior 
Public Health Advisor, Office of Communications and Education (OCE), 
NCI, NIH, 6116 Executive Blvd., Suite 400, Rockville, MD 20892, call 
non-toll-free number 301-435-7789 or e-mail your request, including 
your address to: goodmann@mail.nih.gov.
    Comments Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 30 days 
of the date of this publication.

    Dated: December 21, 2009.
Kristine Miller,
NCI Project Clearance Liaison, National Institutes of Health.
[FR Doc. E9-31071 Filed 12-30-09; 8:45 am]
BILLING CODE 4140-01-P