National Contact Center; Information Collection; National Contact Center Customer Evaluation Survey, 59981 [E9-27842]

Download as PDF Federal Register / Vol. 74, No. 222 / Thursday, November 19, 2009 / Notices RECORD SOURCE CATEGORIES: of the Board of Governors. Comments must be received not later than December 2, 2009. A. Federal Reserve Bank of Chicago (Colette A. Fried, Assistant Vice President) 230 South LaSalle Street, Chicago, Illinois 60690-1414: 1. Notice by White Bay Capital LLLP (LLLP), Grand Rapids, Michigan, the Stephen A. Van Andel 2009 WBC Trust (Trust), Grand Rapids, Michigan, as the general partner of LLLP, and Stephen A. Van Andel, Grand Rapids, Michigan, as trustee of Trust, to acquire voting shares of Macatawa Bank Corporation, Holland, Michigan, and thereby indirectly acquire control of Macatawa Bank, Holland, Michigan. B. Federal Reserve Bank of San Francisco (Tracy Basinger, Director, Regional and Community Bank Group) 101 Market Street, San Francisco, California 94105-1579: 1. Kenneth G. Walker Grantor Trust, to acquire membership interest of Palomar Enterprises, LLC, and thereby together with other related parties, control Palomar Enterprises, LLC which controls Farmers and Merchants Bank, all of Long Beach, California. The sources for the information in this system include all entities that are required to file an ownership report, either biennially or at other occasions, under §§ 73.3615, 73.6026, and 74.797 of the Commission’s rules. These entities include, but are not limited to: (1) Licensees, permittees, and respondents, and other individuals or entities with interests therein that are required to be reported on the Form 323 (as described below) who must either file FCC Form 323 or have their interests reported on Form 323 under 47 CFR 73.3615, 73.6026, and 74.797; (2) Contact individuals, e.g., representatives, relating to commercial AM, FM, and TV broadcast stations, and/or newspapers that are subject to the Commission’s media ownership rules, as required under 47 CFR 73.3555, etc.; (3) Individuals with ownership or attributable interests in media companies subject to the Commission’s ownership rules or otherwise required to be reported on FCC Form 323; and (4) Individuals who are married to or otherwise related, i.e., parent-child or siblings, etc., to other individuals who have attributable, reportable, and/or ownership interests and who must either file FCC Form 323 or have their interests reported on FCC Form 323. Board of Governors of the Federal Reserve System, November 13, 2009. Robert deV. Frierson, Deputy Secretary of the Board. [FR Doc. E9–27694 Filed 11–18–09; 8:45 am] EXEMPTIONS CLAIMED FOR THE SYSTEM: BILLING CODE 6210–01–S 59981 will have practical utility; whether our estimate of the public burden of this collection of information is accurate and based on valid assumptions and methodology; and ways to enhance the quality, utility, and clarity of the information to be collected. DATES: Submit comments on or before: January 19, 2010. FOR FURTHER INFORMATION CONTACT: Tonya Beres, Federal Information Specialist, Office of Citizen Services and Communications, at telephone (202) 501–1803 or via e-mail to tonya.beres@gsa.gov. ADDRESSES: Submit comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to the Regulatory Secretariat (MVPR), General Services Administration, 1800 F Street, NW., Room 4041, Washington, DC 20405. Please cite OMB Control No. 3090–0278, National Contact Center Customer Evaluation Survey, in all correspondence. SUPPLEMENTARY INFORMATION: A. Purpose Federal Communications Commission. Marlene H. Dortch, Secretary. [FR Doc. E9–27665 Filed 11–18–09; 8:45 am] GENERAL SERVICES ADMINISTRATION This information collection will be used to assess the public’s satisfaction with the National Contact Center service, to assist in increasing the efficiency in responding to the public’s need for Federal information, and to assess the effectiveness of marketing efforts. [OMB Control No. 3090–0278] B. Annual Reporting Burden BILLING CODE 6712–01–P National Contact Center; Information Collection; National Contact Center Customer Evaluation Survey Respondents: 4,200. Responses per Respondent: 1. Hours per Response: .05 (3 minutes) for phone survey, .066 (4 minutes) for email survey, and .066 (4 minutes) for chat survey. Total Burden Hours: 270. Obtaining Copies of Proposals: Requesters may obtain a copy of the information collection documents from the General Services Administration, Regulatory Secretariat (MVPR), 1800 F Street, NW., Room 4041, Washington, DC 20405, telephone (202) 501–4755. Please cite OMB Control No. 3090–0278, National Contact Center Customer Evaluation Survey, in all correspondence. None. FEDERAL RESERVE SYSTEM erowe on DSK5CLS3C1PROD with NOTICES Change in Bank Control Notices; Acquisition of Shares of Bank or Bank Holding Companies The notificants listed below have applied under the Change in Bank Control Act (12 U.S.C. 1817(j)) and § 225.41 of the Board’s Regulation Y (12 CFR 225.41) to acquire a bank or bank holding company. The factors that are considered in acting on the notices are set forth in paragraph 7 of the Act (12 U.S.C. 1817(j)(7)). The notices are available for immediate inspection at the Federal Reserve Bank indicated. The notices also will be available for inspection at the office of the Board of Governors. Interested persons may express their views in writing to the Reserve Bank indicated for that notice or to the offices VerDate Nov<24>2008 15:22 Nov 18, 2009 Jkt 220001 AGENCY: Citizen Services and Communications, Federal Consumer Information Center, GSA. ACTION: Notice of request for comments regarding a renewal to an existing OMB clearance. SUMMARY: Under the provisions of the Paperwork Reduction Act of 1995 (44 U.S.C. chapter 35), the General Services Administration will be submitting to the Office of Management and Budget (OMB) a request to review and approve a renewal of a previously approved information collection requirement regarding the National Contact Center customer evaluation survey. The clearance currently expires on December 31, 2009. Public comments are particularly invited on: Whether this collection of information is necessary and whether it PO 00000 Frm 00024 Fmt 4703 Sfmt 4703 Dated: November 10, 2009. Casey Coleman, Chief Information Officer. [FR Doc. E9–27842 Filed 11–18–09; 8:45 am] BILLING CODE 6820–CX–P E:\FR\FM\19NON1.SGM 19NON1

Agencies

[Federal Register Volume 74, Number 222 (Thursday, November 19, 2009)]
[Notices]
[Page 59981]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-27842]


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GENERAL SERVICES ADMINISTRATION

[OMB Control No. 3090-0278]


National Contact Center; Information Collection; National Contact 
Center Customer Evaluation Survey

AGENCY: Citizen Services and Communications, Federal Consumer 
Information Center, GSA.

ACTION: Notice of request for comments regarding a renewal to an 
existing OMB clearance.

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SUMMARY: Under the provisions of the Paperwork Reduction Act of 1995 
(44 U.S.C. chapter 35), the General Services Administration will be 
submitting to the Office of Management and Budget (OMB) a request to 
review and approve a renewal of a previously approved information 
collection requirement regarding the National Contact Center customer 
evaluation survey. The clearance currently expires on December 31, 
2009.
    Public comments are particularly invited on: Whether this 
collection of information is necessary and whether it will have 
practical utility; whether our estimate of the public burden of this 
collection of information is accurate and based on valid assumptions 
and methodology; and ways to enhance the quality, utility, and clarity 
of the information to be collected.

DATES: Submit comments on or before: January 19, 2010.

FOR FURTHER INFORMATION CONTACT: Tonya Beres, Federal Information 
Specialist, Office of Citizen Services and Communications, at telephone 
(202) 501-1803 or via e-mail to tonya.beres@gsa.gov.

ADDRESSES: Submit comments regarding this burden estimate or any other 
aspect of this collection of information, including suggestions for 
reducing this burden to the Regulatory Secretariat (MVPR), General 
Services Administration, 1800 F Street, NW., Room 4041, Washington, DC 
20405. Please cite OMB Control No. 3090-0278, National Contact Center 
Customer Evaluation Survey, in all correspondence.

SUPPLEMENTARY INFORMATION: 

A. Purpose

    This information collection will be used to assess the public's 
satisfaction with the National Contact Center service, to assist in 
increasing the efficiency in responding to the public's need for 
Federal information, and to assess the effectiveness of marketing 
efforts.

B. Annual Reporting Burden

    Respondents: 4,200.
    Responses per Respondent: 1.
    Hours per Response: .05 (3 minutes) for phone survey, .066 (4 
minutes) for email survey, and .066 (4 minutes) for chat survey.
    Total Burden Hours: 270.
    Obtaining Copies of Proposals: Requesters may obtain a copy of the 
information collection documents from the General Services 
Administration, Regulatory Secretariat (MVPR), 1800 F Street, NW., Room 
4041, Washington, DC 20405, telephone (202) 501-4755. Please cite OMB 
Control No. 3090-0278, National Contact Center Customer Evaluation 
Survey, in all correspondence.

    Dated: November 10, 2009.
Casey Coleman,
Chief Information Officer.
[FR Doc. E9-27842 Filed 11-18-09; 8:45 am]
BILLING CODE 6820-CX-P