Proposed Collection; Comment Request, 57663-57664 [E9-26890]

Download as PDF [FR Doc. E9–26862 Filed 11–6–09; 8:45 am] BILLING CODE 5001–06–C DEPARTMENT OF DEFENSE Office of the Secretary [Docket ID: DOD–2009–OS–0172] Proposed Collection; Comment Request mstockstill on DSKH9S0YB1PROD with NOTICES AGENCY: Defense Technical Information Center (DTIC), DoD. ACTION: Notice. SUMMARY: In compliance with section 3506(c)(2)(A) of the Paperwork Reduction Act of 1995, the Defense Technical Information Center (DTIC) announces the proposed extension of a public information collection and seeks public comment on the provisions thereof. Comments are invited on: Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the VerDate Nov<24>2008 16:52 Nov 06, 2009 Jkt 220001 information shall have practical utility; the accuracy of the agency’s estimate of the burden of the proposed information collection; ways to enhance the quality, utility, and clarity of the information to be collected; and ways to minimize the burden of the information collection on respondents, including through the use of automated collection techniques or other forms of information technology. DATES: Consideration will be given to all comments received by January 8, 2010. ADDRESSES: You may submit comments, identified by docket number and title, by any of the following methods: • Federal eRulemaking Portal: http:// www.regulations.gov. Follow the instructions for submitting comments. • Mail: Federal Docket Management System Office, 1160 Defense Pentagon, Washington, DC 20301–1160. Instructions: All submissions received must include the agency name, docket number and title for this Federal Register document. The general policy for comments and other submissions from members of the public is to make PO 00000 Frm 00039 Fmt 4703 Sfmt 4703 57663 these submissions available for public viewing on the Internet at http:// www.regulations.gov as they are received without change, including any personal identifiers or contact information. FOR FURTHER INFORMATION CONTACT: To request more information on this proposed information collection or to obtain a copy of the proposal and associated collection instruments, please write to the Defense Technical Information Center (DTIC), Marketing and Registration Division, 8725 John J. Kingman Road, Suite 0944, ATTN: Ms. Angela Davis, Ft. Belvoir, VA 22060– 6218, or call the DTIC Marketing and Registration Division at (703) 767–8207. Title and OMB Number: Customer Satisfaction Surveys—Generic Clearance; OMB Control Number 0704– 0403. Needs and Uses: The information collection requirement is necessary to assess the level of service the DTIC provides to its current customers. The surveys will provide information on the E:\FR\FM\09NON1.SGM 09NON1 EN09NO09.015</GPH> Federal Register / Vol. 74, No. 215 / Monday, November 9, 2009 / Notices 57664 Federal Register / Vol. 74, No. 215 / Monday, November 9, 2009 / Notices level of overall customer satisfaction as well as on customer satisfaction with several attributes of service that impact the level of overall satisfaction. These customer satisfaction surveys are required to implement Executive Order 12862, ‘‘Setting Customer Service Standards.’’ Respondents are DTIC registered users who are components of the DoD, military services, other Federal Government Agencies, U.S. Government contractors, and universities involved in federally funded research. The information obtained by these surveys will be used to assist agency senior management in determining agency business policies and processes that should be selected for examination, modification, and reengineering from the customer’s perspective. These surveys will also provide statistical and demographic basis for the design of follow-on surveys. Future surveys will be used to assist monitoring of changes in the level of customer satisfaction over time. Affected Public: Business or other forprofit; not-for-profit institutions. Annual Burden Hours: 810. Number of Respondents: 12,150. Responses per Respondent: 1. Average Burden per Response: 4 minutes. Frequency: On occasion. SUPPLEMENTARY INFORMATION: mstockstill on DSKH9S0YB1PROD with NOTICES Summary of Information Collection The purpose of these surveys is to assess the level of service DTIC provides to its current customers. The surveys will provide information on the level of overall customer satisfaction and on customer satisfaction with several attributes of service which impact the level of overall satisfaction. The objectives of the survey are to help DTIC (1) gauge the level of satisfaction among users and (2) identify possible areas for improving our products and services. The surveys are designed to assist in evaluating the following knowledge objectives: • To improve customer retention; • To determine the perceived quality of products, service, and customer care; • To indicate trends in products, services, and customer care; • To benchmark DTIC’s customer satisfaction results with other Federal government agencies. Dated: November 4, 2009. Mitchell S. Bryman, Alternate OSD Federal Register Liaison Officer, Department of Defense. [FR Doc. E9–26890 Filed 11–6–09; 8:45 am] BILLING CODE 5001–06–P VerDate Nov<24>2008 16:52 Nov 06, 2009 Jkt 220001 DEPARTMENT OF DEFENSE Office of the Secretary [Docket ID: DOD–2009–OS–0170] Proposed Collection; Comment Request AGENCY: Office of the Under Secretary of Defense (Personnel and Readiness), DoD. ACTION: Notice. SUMMARY: In compliance with section 3506(c)(2)(A) of the Paperwork Reduction Act of 1995, the Office of the Under Secretary of Defense (Personnel and Readiness) announces the following proposed public information collection and seeks public comment on the provisions thereof. Comments are invited on: Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; the accuracy of the agency’s estimate of burden of the proposed information collection; ways to enhance the quality, utility, and clarity of the information to be collected; and ways to minimize the burden of the information collection on respondents, including through the use of automated collection techniques or other forms of information technology. DATES: Consideration will be given to all comments received by January 8, 2010. ADDRESSES: You may submit comments, identified by docket number and title, by any of the following methods: • Federal eRulemaking Portal: http:// www.regulations.gov. Follow the instructions for submitting comments. • Mail: Federal Docket Management System Office, 1160 Defense Pentagon, Washington, DC 20301–1160. Instructions: All submissions received must include the agency name, docket number and title for this Federal Register document. The general policy for comments and other submissions from members of the public is to make these submissions available for public viewing on the Internet at http:// www.regulations.gov as they are received without change, including any personal identifiers or contact information. FOR FURTHER INFORMATION CONTACT: To request more information on this proposed information collection or to obtain a copy of the proposal and associated collection instruments, please write to the Defense Manpower Data Center (DMDC) ATTN: Dr. Timothy Elig, 1600 Wilson Boulevard, Suite 400, Arlington, VA 22209–2593, or call at (703) 696–5858. PO 00000 Frm 00040 Fmt 4703 Sfmt 4703 Title, Associated Form, and OMB Control Number: Department of Defense National Survey of Employers. Needs and Uses: The Department of Defense National Survey of Employers is designed to determine ways of supporting employers when Guard and Reserve employees are absent due to military duties, determine general attitudes toward Guard and Reserve employees and their contributions to employers, and examine knowledge of and compliance with Uniformed Services Employment and Reemployment Rights Act. Affected Public: Business or other forprofit; Not-for-profit institutions; Federal Government; State, local or tribal government. Annual Burden Hours: 125,000 hours. Number of Respondents: 250,000. Responses per Respondent: 1. Average Burden per Response: 30 minutes. Frequency: One time. SUPPLEMENTARY INFORMATION: Summary of Information Collection The Uniformed Services Employment and Reemployment Rights Act (USERRA) requires that persons who serve or have served in the Armed Forces, Reserves, National Guard or other ‘‘uniformed services:’’ (1) Are not disadvantaged in their civilian careers because of their service; (2) are promptly reemployed in their civilian jobs upon their return from duty; and (3) are not discriminated against in employment based on past, present, or future military service. The Act covers members of the Uniformed Services, any other category of persons designated by the President in time of war or national emergency, and their government and civilian employers. It is the responsibility of the Employer Support of the Guard and Reserve (ESGR) to promote cooperation and understanding between Reserve component members and their civilian employers and to assist in the resolution of conflicts arising from an employee’s military commitment. The Department of Defense National Survey of Employers is being conducted on a statistically random basis to determine best practices of ESGR in supporting employers of Reserve and Guard members and to evaluate the effectiveness of ESGR and DoD programs. The information collected is used for overall program evaluation, management and improvement. E:\FR\FM\09NON1.SGM 09NON1

Agencies

[Federal Register Volume 74, Number 215 (Monday, November 9, 2009)]
[Notices]
[Pages 57663-57664]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-26890]


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DEPARTMENT OF DEFENSE

Office of the Secretary

[Docket ID: DOD-2009-OS-0172]


Proposed Collection; Comment Request

AGENCY: Defense Technical Information Center (DTIC), DoD.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with section 3506(c)(2)(A) of the Paperwork 
Reduction Act of 1995, the Defense Technical Information Center (DTIC) 
announces the proposed extension of a public information collection and 
seeks public comment on the provisions thereof. Comments are invited 
on: Whether the proposed collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility; the accuracy of the 
agency's estimate of the burden of the proposed information collection; 
ways to enhance the quality, utility, and clarity of the information to 
be collected; and ways to minimize the burden of the information 
collection on respondents, including through the use of automated 
collection techniques or other forms of information technology.

DATES: Consideration will be given to all comments received by January 
8, 2010.

ADDRESSES: You may submit comments, identified by docket number and 
title, by any of the following methods:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Follow the instructions for submitting comments.
     Mail: Federal Docket Management System Office, 1160 
Defense Pentagon, Washington, DC 20301-1160.
    Instructions: All submissions received must include the agency 
name, docket number and title for this Federal Register document. The 
general policy for comments and other submissions from members of the 
public is to make these submissions available for public viewing on the 
Internet at http://www.regulations.gov as they are received without 
change, including any personal identifiers or contact information.

FOR FURTHER INFORMATION CONTACT: To request more information on this 
proposed information collection or to obtain a copy of the proposal and 
associated collection instruments, please write to the Defense 
Technical Information Center (DTIC), Marketing and Registration 
Division, 8725 John J. Kingman Road, Suite 0944, ATTN: Ms. Angela 
Davis, Ft. Belvoir, VA 22060-6218, or call the DTIC Marketing and 
Registration Division at (703) 767-8207.
    Title and OMB Number: Customer Satisfaction Surveys--Generic 
Clearance; OMB Control Number 0704-0403.
    Needs and Uses: The information collection requirement is necessary 
to assess the level of service the DTIC provides to its current 
customers. The surveys will provide information on the

[[Page 57664]]

level of overall customer satisfaction as well as on customer 
satisfaction with several attributes of service that impact the level 
of overall satisfaction. These customer satisfaction surveys are 
required to implement Executive Order 12862, ``Setting Customer Service 
Standards.'' Respondents are DTIC registered users who are components 
of the DoD, military services, other Federal Government Agencies, U.S. 
Government contractors, and universities involved in federally funded 
research. The information obtained by these surveys will be used to 
assist agency senior management in determining agency business policies 
and processes that should be selected for examination, modification, 
and reengineering from the customer's perspective. These surveys will 
also provide statistical and demographic basis for the design of 
follow-on surveys. Future surveys will be used to assist monitoring of 
changes in the level of customer satisfaction over time.
    Affected Public: Business or other for-profit; not-for-profit 
institutions.
    Annual Burden Hours: 810.
    Number of Respondents: 12,150.
    Responses per Respondent: 1.
    Average Burden per Response: 4 minutes.
    Frequency: On occasion.

SUPPLEMENTARY INFORMATION:

Summary of Information Collection

    The purpose of these surveys is to assess the level of service DTIC 
provides to its current customers. The surveys will provide information 
on the level of overall customer satisfaction and on customer 
satisfaction with several attributes of service which impact the level 
of overall satisfaction. The objectives of the survey are to help DTIC 
(1) gauge the level of satisfaction among users and (2) identify 
possible areas for improving our products and services. The surveys are 
designed to assist in evaluating the following knowledge objectives:
     To improve customer retention;
     To determine the perceived quality of products, service, 
and customer care;
     To indicate trends in products, services, and customer 
care;
     To benchmark DTIC's customer satisfaction results with 
other Federal government agencies.

    Dated: November 4, 2009.
Mitchell S. Bryman,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
[FR Doc. E9-26890 Filed 11-6-09; 8:45 am]
BILLING CODE 5001-06-P