Customer Input: United States Patent and Trademark Office Customer Surveys, 54955-54956 [E9-25723]

Download as PDF Federal Register / Vol. 74, No. 205 / Monday, October 26, 2009 / Notices estimated rate of $100 per hour, for an estimated recordkeeping cost of $30,900 per year. Customers may incur postage costs when submitting the information in this collection to the USPTO by mail. The USPTO estimates that the average firstclass postage cost for a mailed submission will be 44 cents and that up to 54,571 submissions will be mailed to the USPTO per year. The total estimated postage cost for this collection is $24,011 per year. The total annual (non-hour) respondent cost burden for this collection associated with translations, drawings, fees, recordkeeping, and postage is estimated to be $282,024,234 per year. IV. Request for Comments Comments are invited on: (a) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden (including hours and cost) of the proposed collection of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information on respondents, e.g., the use of automated collection techniques or other forms of information technology. Comments submitted in response to this notice will be summarized or included in the request for OMB approval of this information collection; they also will become a matter of public record. Dated: October 20, 2009. Susan K. Fawcett, Records Officer, USPTO, Office of the Chief Information Officer. [FR Doc. E9–25652 Filed 10–23–09; 8:45 am] BILLING CODE 3510–16–P DEPARTMENT OF COMMERCE Patent and Trademark Office mstockstill on DSKH9S0YB1PROD with NOTICES Customer Input: United States Patent and Trademark Office Customer Surveys ACTION: Proposed collection; comment request. SUMMARY: The United States Patent and Trademark Office (USPTO), as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on this extension of a VerDate Nov<24>2008 15:19 Oct 23, 2009 Jkt 220001 continuing information collection, as required by the Paperwork Reduction Act of 1995, Public Law 104–13 (44 U.S.C. 3506(c)(2)(A)). DATES: Written comments must be submitted on or before December 28, 2009. ADDRESSES: You may submit comments by any of the following methods: • E-mail: Susan.Fawcett@uspto.gov. Include ‘‘0651–0038 Customer Input: United States Patent and Trademark Office Customer Surveys comment’’ in the subject line of the message. • Fax: 571–273–0112, marked to the attention of Susan K. Fawcett. • Mail: Susan K. Fawcett, Records Officer, Office of the Chief Information Officer, Information Management Services, Data Management Division, U.S. Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313–1450. • Federal e-Rulemaking Portal: https://www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Requests for additional information should be directed to the attention of Martin Rater, Management Analyst, Office of Patent Quality Assurance, United States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313–1450; by telephone at 571–272– 5966; or by e-mail at martin.rater@uspto.gov with ‘‘Paperwork’’ in the subject line. SUPPLEMENTARY INFORMATION: I. Abstract This is a generic clearance for an undefined number of voluntary surveys that the United States Patent and Trademark Office (USPTO) may conduct over the next three years. The USPTO uses telephone surveys, questionnaires, and customer surveys to collect feedback from their customers. With the exception of the telephone surveys, the surveys are mailed to the USPTO’s customers. The USPTO provides the option for customers to respond to the questionnaires and surveys electronically. Although the USPTO is moving to an electronic environment and would prefer to administer the questionnaires and customer surveys wholly via the Web to coincide with other e-government initiatives, the USPTO’s customers have requested that the surveys be made available in paper format as well since many of them only find the time to complete the surveys during their commutes, on planes, etc., where they do not have Internet access. Consequently, the surveys are primarily answered in the paper format. Customers either access the survey in question through the USPTO’s Web site PO 00000 Frm 00006 Fmt 4703 Sfmt 4703 54955 or through the Web sites of the USPTO’s survey contractors. Instructions for using the online surveys are provided in the cover letter that accompanies the survey. The cover letter also contains the username and password required to enter the survey site and the access code to activate the survey. The electronic version of the survey mirrors the paper version. The surveys in this collection are designed to obtain customer feedback regarding products, services, and related service standards of the USPTO. At this time, the USPTO is unable to state precisely which survey vehicles will be used during the renewal period. As the USPTO’s survey needs are determined, the USPTO will submit the specific survey instrument for approval. II. Method of Collection These surveys will either be conducted by telephone, mailed to the USPTO in a pre-addressed, self-stamped envelope, or completed electronically. A random sample is used to collect the data. Statistical methods will be followed. III. Data OMB Number: 0651–0038. Form Number(s): N/A. Type of Review: Extension of a currently approved collection. Affected Public: Business or other for profits. Estimated Number of Respondents: 1,900 responses per year. Estimated Time per Response: The USPTO estimates that it will take the public approximately 15 minutes (0.25 hours) to complete the telephone surveys and 5 minutes (.08 hours) to complete the questionnaires and customer surveys, whether they are mailed to the USPTO or submitted electronically. This includes the time to gather the necessary information, complete the surveys, and submit them to the USPTO. Estimated Total Annual Respondent Burden Hours: 220 hours. Estimated Total Annual Respondent Cost Burden: $57,420. The USPTO believes that both professionals and paraprofessionals will complete these surveys, at a rate of 76% of the current professional rate of $310 ($236) per hour and 25% of the paraprofessional rate of $100 ($25) per hour. Using a combination of these rates, the USPTO is using an hourly rate of $261 to calculate the respondent costs. The USPTO estimates that the respondent cost burden for this collection will be $57,420 per year. E:\FR\FM\26OCN1.SGM 26OCN1 54956 Federal Register / Vol. 74, No. 205 / Monday, October 26, 2009 / Notices Estimated annual responses Estimated annual burden hours Item Estimated time for response Telephone Surveys .................................................................................... Questionnaires and Customer Surveys ..................................................... Electronic Questionnaires and Customer Surveys .................................... 15 minutes ....................................... 5 minutes ......................................... 5 minutes ......................................... 400 750 750 100 60 60 Total ............................................................................................. .......................................................... 1,900 220 Note: The burden figures shown in the table above are estimates based on the surveys that the USPTO may conduct during the next three years. At this time, the USPTO cannot predict which or how many surveys will be conducted. Depending on the number of surveys that the USPTO actually conducts, it is possible that the burden hours could decrease or even increase from the totals shown in the table. Estimated Total Annual Non-hour Respondent Cost Burden: $0. There are no capital start-up, maintenance, operation, or recordkeeping costs, nor are there any filing fees associated with this information collection. Although the USPTO conducts mail surveys, selfaddressed and stamped envelopes are provided with them. Respondents incur no postage costs resulting from these surveys. IV. Request for Comments Comments are invited on: (a) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden (including hours and cost) of the proposed collection of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology. Comments submitted in response to this notice will be summarized or included in the request for OMB approval of this information collection; they also will become a matter of public record. International Trade Administration Initiation of Antidumping and Countervailing Duty Administrative Reviews and Request for Revocation in Part AGENCY: Import Administration, International Trade Administration, Department of Commerce. SUMMARY: The Department of Commerce (‘‘the Department’’) has received requests to conduct administrative reviews of various antidumping and countervailing duty orders and findings with September anniversary dates. In accordance with the Department’s regulations, we are initiating those administrative reviews. The Department also received a request to revoke one countervailing duty order in part. DATES: Effective Date: October 26, 2009. FOR FURTHER INFORMATION CONTACT: Sheila E. Forbes, Office of AD/CVD Operations, Customs Unit, Import Administration, International Trade Administration, U.S. Department of Commerce, 14th Street and Constitution Avenue, NW., Washington, DC 20230, telephone: (202) 482–4697. SUPPLEMENTARY INFORMATION: sales, or entries during the period of review, it should notify the Department within 30 days of publication of this notice in the Federal Register. The Department will consider rescinding the review only if the producer or exporter, as appropriate, submits a properly filed and timely statement certifying that it had no exports, sales, or entries of subject merchandise during the period of review. All submissions must be made in accordance with 19 CFR 351.303 and are subject to verification in accordance with section 782(i) of the Tariff Act of 1930, as amended (‘‘the Act’’). Six copies of the submission should be submitted to the Assistant Secretary for Import Administration, International Trade Administration, Room 1870, U.S. Department of Commerce, 14th Street & Constitution Avenue, NW., Washington, DC 20230. Further, in accordance with 19 CFR 351.303(f)(1)(i), a copy of each request must be served on every party on the Department’s service list. BILLING CODE 3510–16–P VerDate Nov<24>2008 15:19 Oct 23, 2009 Jkt 220001 Background The Department has received timely requests, in accordance with 19 CFR 351.213(b), for administrative reviews of various antidumping and countervailing duty orders and findings with September anniversary dates. The Department also received a timely request to revoke in part the countervailing duty order on CorrosionResistant Carbon Steel Flat Products from the Republic of Korea, with respect to one exporter. Respondent Selection In the event the Department limits the number of respondents for individual examination for administrative reviews, the Department intends to select respondents based on U.S. Customs and Border Protection (‘‘CBP’’) data for U.S. imports during the period of review (‘‘POR’’). We intend to release the CBP data under Administrative Protective Order (‘‘APO’’) to all parties having an APO within five days of publication of this initiation notice and to make our decision regarding respondent selection within 20 days of publication of this Federal Register notice. The Department invites comments regarding the CBP data and respondent selection within 10 calendar days of publication of this Federal Register notice. Notice of No Sales Under 19 CFR 351.213(d)(3), the Department may rescind a review where there are no exports, sales, or entries of subject merchandise during the respective period of review listed below. If a producer or exporter named in this notice of initiation had no exports, Dated: October 20, 2009. Susan K. Fawcett, Records Officer, USPTO, Office of the Chief Information Officer, Information Management Services, Data Management Division. [FR Doc. E9–25723 Filed 10–23–09; 8:45 am] mstockstill on DSKH9S0YB1PROD with NOTICES DEPARTMENT OF COMMERCE Separate Rates In proceedings involving non-market economy (‘‘NME’’) countries, the Department begins with a rebuttable presumption that all companies within the country are subject to government control and, thus, should be assigned a single antidumping duty deposit rate. It PO 00000 Frm 00007 Fmt 4703 Sfmt 4703 E:\FR\FM\26OCN1.SGM 26OCN1

Agencies

[Federal Register Volume 74, Number 205 (Monday, October 26, 2009)]
[Notices]
[Pages 54955-54956]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-25723]


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DEPARTMENT OF COMMERCE

Patent and Trademark Office


Customer Input: United States Patent and Trademark Office 
Customer Surveys

ACTION: Proposed collection; comment request.

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SUMMARY: The United States Patent and Trademark Office (USPTO), as part 
of its continuing effort to reduce paperwork and respondent burden, 
invites the general public and other Federal agencies to take this 
opportunity to comment on this extension of a continuing information 
collection, as required by the Paperwork Reduction Act of 1995, Public 
Law 104-13 (44 U.S.C. 3506(c)(2)(A)).

DATES: Written comments must be submitted on or before December 28, 
2009.

ADDRESSES: You may submit comments by any of the following methods:
     E-mail: Susan.Fawcett@uspto.gov. Include ``0651-0038 
Customer Input: United States Patent and Trademark Office Customer 
Surveys comment'' in the subject line of the message.
     Fax: 571-273-0112, marked to the attention of Susan K. 
Fawcett.
     Mail: Susan K. Fawcett, Records Officer, Office of the 
Chief Information Officer, Information Management Services, Data 
Management Division, U.S. Patent and Trademark Office, P.O. Box 1450, 
Alexandria, VA 22313-1450.
     Federal e-Rulemaking Portal: https://www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Requests for additional information 
should be directed to the attention of Martin Rater, Management 
Analyst, Office of Patent Quality Assurance, United States Patent and 
Trademark Office, P.O. Box 1450, Alexandria, VA 22313-1450; by 
telephone at 571-272-5966; or by e-mail at martin.rater@uspto.gov with 
``Paperwork'' in the subject line.

SUPPLEMENTARY INFORMATION:

I. Abstract

    This is a generic clearance for an undefined number of voluntary 
surveys that the United States Patent and Trademark Office (USPTO) may 
conduct over the next three years. The USPTO uses telephone surveys, 
questionnaires, and customer surveys to collect feedback from their 
customers.
    With the exception of the telephone surveys, the surveys are mailed 
to the USPTO's customers. The USPTO provides the option for customers 
to respond to the questionnaires and surveys electronically. Although 
the USPTO is moving to an electronic environment and would prefer to 
administer the questionnaires and customer surveys wholly via the Web 
to coincide with other e-government initiatives, the USPTO's customers 
have requested that the surveys be made available in paper format as 
well since many of them only find the time to complete the surveys 
during their commutes, on planes, etc., where they do not have Internet 
access. Consequently, the surveys are primarily answered in the paper 
format.
    Customers either access the survey in question through the USPTO's 
Web site or through the Web sites of the USPTO's survey contractors. 
Instructions for using the online surveys are provided in the cover 
letter that accompanies the survey. The cover letter also contains the 
username and password required to enter the survey site and the access 
code to activate the survey. The electronic version of the survey 
mirrors the paper version.
    The surveys in this collection are designed to obtain customer 
feedback regarding products, services, and related service standards of 
the USPTO. At this time, the USPTO is unable to state precisely which 
survey vehicles will be used during the renewal period. As the USPTO's 
survey needs are determined, the USPTO will submit the specific survey 
instrument for approval.

II. Method of Collection

    These surveys will either be conducted by telephone, mailed to the 
USPTO in a pre-addressed, self-stamped envelope, or completed 
electronically. A random sample is used to collect the data. 
Statistical methods will be followed.

III. Data

    OMB Number: 0651-0038.
    Form Number(s): N/A.
    Type of Review: Extension of a currently approved collection.
    Affected Public: Business or other for profits.
    Estimated Number of Respondents: 1,900 responses per year.
    Estimated Time per Response: The USPTO estimates that it will take 
the public approximately 15 minutes (0.25 hours) to complete the 
telephone surveys and 5 minutes (.08 hours) to complete the 
questionnaires and customer surveys, whether they are mailed to the 
USPTO or submitted electronically. This includes the time to gather the 
necessary information, complete the surveys, and submit them to the 
USPTO.
    Estimated Total Annual Respondent Burden Hours: 220 hours.
    Estimated Total Annual Respondent Cost Burden: $57,420. The USPTO 
believes that both professionals and paraprofessionals will complete 
these surveys, at a rate of 76% of the current professional rate of 
$310 ($236) per hour and 25% of the paraprofessional rate of $100 ($25) 
per hour. Using a combination of these rates, the USPTO is using an 
hourly rate of $261 to calculate the respondent costs. The USPTO 
estimates that the respondent cost burden for this collection will be 
$57,420 per year.

[[Page 54956]]



----------------------------------------------------------------------------------------------------------------
                                                                                     Estimated       Estimated
                     Item                          Estimated time for response        annual      annual  burden
                                                                                     responses         hours
----------------------------------------------------------------------------------------------------------------
Telephone Surveys.............................  15 minutes......................             400             100
Questionnaires and Customer Surveys...........  5 minutes.......................             750              60
Electronic Questionnaires and Customer Surveys  5 minutes.......................             750              60
                                               -----------------------------------------------------------------
    Total.....................................  ................................           1,900             220
----------------------------------------------------------------------------------------------------------------
Note: The burden figures shown in the table above are estimates based on the surveys that the USPTO may conduct
  during the next three years. At this time, the USPTO cannot predict which or how many surveys will be
  conducted. Depending on the number of surveys that the USPTO actually conducts, it is possible that the burden
  hours could decrease or even increase from the totals shown in the table.

    Estimated Total Annual Non-hour Respondent Cost Burden: $0. There 
are no capital start-up, maintenance, operation, or recordkeeping 
costs, nor are there any filing fees associated with this information 
collection. Although the USPTO conducts mail surveys, self-addressed 
and stamped envelopes are provided with them. Respondents incur no 
postage costs resulting from these surveys.

IV. Request for Comments

    Comments are invited on: (a) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden 
(including hours and cost) of the proposed collection of information; 
(c) ways to enhance the quality, utility, and clarity of the 
information to be collected; and (d) ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology.
    Comments submitted in response to this notice will be summarized or 
included in the request for OMB approval of this information 
collection; they also will become a matter of public record.

    Dated: October 20, 2009.
Susan K. Fawcett,
Records Officer, USPTO, Office of the Chief Information Officer, 
Information Management Services, Data Management Division.
[FR Doc. E9-25723 Filed 10-23-09; 8:45 am]
BILLING CODE 3510-16-P