Closed Captioning of Video Programming; Closed Captioning Requirements for Digital Television Receivers, 46703-46704 [E9-21796]
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46703
Federal Register / Vol. 74, No. 175 / Friday, September 11, 2009 / Rules and Regulations
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Dated: September 4, 2009.
Edward L. Conner,
Acting Assistant Administrator, Mitigation
Directorate, Department of Homeland
Security, Federal Emergency Management
Agency.
[FR Doc. E9–21910 Filed 9–10–09; 8:45 am]
BILLING CODE 9110–12–P
FEDERAL COMMUNICATIONS
COMMISSION
47 CFR Part 79
[CG Docket No. 05–231 and ET Docket No.
99–254; DA 09–1373]
Closed Captioning of Video
Programming; Closed Captioning
Requirements for Digital Television
Receivers
Federal Communications
Commission.
ACTION: Correcting amendments.
cprice-sewell on DSKGBLS3C1PROD with RULES
SUMMARY: The Federal Communications
Commission is correcting a final rule
that appeared in the Federal Register on
January 13, 2009, 74 FR 1594. That
document described new procedures for
closed captioning complaints and
requirements that video programming
distributors provide contact information
for handling closed captioning
immediate concerns and complaints.
14:33 Sep 10, 2009
Jkt 217001
FOR FURTHER INFORMATION CONTACT:
Amelia Brown, Disability Rights Office,
Consumer and Governmental Affairs
Bureau at (202) 418–2799 (voice), (202)
418–7804 (TTY), or e-mail at
Amelia.Brown@fcc.gov.
Need for Correction
This correction is necessary to clarify
new 47 CFR 79.1(i)(1).
Frm 00039
Cable television operators,
Multichannel video programming
distributors (MVPDs), Satellite
television service providers, Television
broadcasters.
■ Accordingly, 47 CFR Part 79 is
corrected by making the following
correcting amendment:
PART 79—CLOSED CAPTIONING AND
VIDEO DESCRIPTION OF VIDEO
PROGRAMMING
1. The authority citation for Part 79
continues to read as follows:
■
2. Section 79.1 is amended by revising
paragraph (i)(1) to read as follows:
■
In Closed Captioning of Video
Programming; Closed Captioning
Requirements for Digital Television
Receivers, CG Docket No. 05–231, ET
Docket No. 99–254, Declaratory Ruling,
Order, and Notice of Proposed
Rulemaking, FCC 08–255, published at
74 FR 1594, January 13, 2009, the
Commission amended various of its,
and adopted new, closed captioning
rules.
PO 00000
List of Subjects in 47 CFR Part 79
Authority: 47 U.S.C. 151, 152(a), 154(i),
303, 307, 309, 310, 613.
SUPPLEMENTARY INFORMATION:
Background
AGENCY:
VerDate Nov<24>2008
DATES: This rule contains information
collection requirements subject to the
Paperwork Reduction Act (PRA) of
1995, Public Law 104–13, that have not
been approved by the Office of
Management and Budget (OMB). The
Commission will publish a separate
document in the Federal Register
announcing the effective date.
Fmt 4700
Sfmt 4700
§ 79.1 Closed captioning of video
programming.
*
*
*
*
*
(i) * * *
(1) Video programming distributors
shall make available contact information
for the receipt and handling of
immediate closed captioning concerns
raised by consumers while they are
watching a program. Programming
distributors must designate a telephone
number, fax number, and e-mail address
for purposes of receiving and
responding immediately to any closed
captioning concerns. Distributors shall
E:\FR\FM\11SER1.SGM
11SER1
46704
Federal Register / Vol. 74, No. 175 / Friday, September 11, 2009 / Rules and Regulations
cprice-sewell on DSKGBLS3C1PROD with RULES
include this information on their Web
sites (if they have a Web site), in
telephone directories, and in billing
statements (to the extent the distributor
issues billing statements). Distributors
shall keep this information current and
update it to reflect any changes within
10 business days for Web sites, by the
next billing cycle for billing statements,
and by the next publication of
directories. Video programming
distributors should ensure that any staff
reachable through this contact
information has the capability to
immediately respond to and address
consumers’ concerns. To the extent that
a distributor has personnel available,
either on site or remotely, to address
VerDate Nov<24>2008
14:33 Sep 10, 2009
Jkt 217001
any technical problems that may arise,
consumers using this dedicated contact
information must be able to reach
someone, either directly or indirectly,
who can address the consumer’s
captioning concerns. This provision
does not require that distributors alter
their hours of operation or the hours
during which they have staffing
available; at the same time, however,
where staff is available to address
technical issues that may arise during
the course of transmitting programming,
they also must be knowledgeable about
and be able to address closed captioning
concerns. In situations where a
distributor is not immediately available,
any calls or inquiries received, using
PO 00000
Frm 00040
Fmt 4700
Sfmt 4700
this dedicated contact information,
should be returned or otherwise
addressed within 24 hours. In those
situations where the captioning problem
does not reside with the distributor, the
staff person receiving the inquiry should
refer the matter appropriately for
resolution.’’
*
*
*
*
*
Mark Stone,
Deputy Chief, Consumer and Governmental
Affairs Bureau, Federal Communications
Commission.
[FR Doc. E9–21796 Filed 9–10–09; 8:45 am]
BILLING CODE 6712–01–P
E:\FR\FM\11SER1.SGM
11SER1
Agencies
[Federal Register Volume 74, Number 175 (Friday, September 11, 2009)]
[Rules and Regulations]
[Pages 46703-46704]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-21796]
=======================================================================
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
47 CFR Part 79
[CG Docket No. 05-231 and ET Docket No. 99-254; DA 09-1373]
Closed Captioning of Video Programming; Closed Captioning
Requirements for Digital Television Receivers
AGENCY: Federal Communications Commission.
ACTION: Correcting amendments.
-----------------------------------------------------------------------
SUMMARY: The Federal Communications Commission is correcting a final
rule that appeared in the Federal Register on January 13, 2009, 74 FR
1594. That document described new procedures for closed captioning
complaints and requirements that video programming distributors provide
contact information for handling closed captioning immediate concerns
and complaints.
DATES: This rule contains information collection requirements subject
to the Paperwork Reduction Act (PRA) of 1995, Public Law 104-13, that
have not been approved by the Office of Management and Budget (OMB).
The Commission will publish a separate document in the Federal Register
announcing the effective date.
FOR FURTHER INFORMATION CONTACT: Amelia Brown, Disability Rights
Office, Consumer and Governmental Affairs Bureau at (202) 418-2799
(voice), (202) 418-7804 (TTY), or e-mail at Amelia.Brown@fcc.gov.
SUPPLEMENTARY INFORMATION:
Background
In Closed Captioning of Video Programming; Closed Captioning
Requirements for Digital Television Receivers, CG Docket No. 05-231, ET
Docket No. 99-254, Declaratory Ruling, Order, and Notice of Proposed
Rulemaking, FCC 08-255, published at 74 FR 1594, January 13, 2009, the
Commission amended various of its, and adopted new, closed captioning
rules.
Need for Correction
This correction is necessary to clarify new 47 CFR 79.1(i)(1).
List of Subjects in 47 CFR Part 79
Cable television operators, Multichannel video programming
distributors (MVPDs), Satellite television service providers,
Television broadcasters.
0
Accordingly, 47 CFR Part 79 is corrected by making the following
correcting amendment:
PART 79--CLOSED CAPTIONING AND VIDEO DESCRIPTION OF VIDEO
PROGRAMMING
0
1. The authority citation for Part 79 continues to read as follows:
Authority: 47 U.S.C. 151, 152(a), 154(i), 303, 307, 309, 310,
613.
0
2. Section 79.1 is amended by revising paragraph (i)(1) to read as
follows:
Sec. 79.1 Closed captioning of video programming.
* * * * *
(i) * * *
(1) Video programming distributors shall make available contact
information for the receipt and handling of immediate closed captioning
concerns raised by consumers while they are watching a program.
Programming distributors must designate a telephone number, fax number,
and e-mail address for purposes of receiving and responding immediately
to any closed captioning concerns. Distributors shall
[[Page 46704]]
include this information on their Web sites (if they have a Web site),
in telephone directories, and in billing statements (to the extent the
distributor issues billing statements). Distributors shall keep this
information current and update it to reflect any changes within 10
business days for Web sites, by the next billing cycle for billing
statements, and by the next publication of directories. Video
programming distributors should ensure that any staff reachable through
this contact information has the capability to immediately respond to
and address consumers' concerns. To the extent that a distributor has
personnel available, either on site or remotely, to address any
technical problems that may arise, consumers using this dedicated
contact information must be able to reach someone, either directly or
indirectly, who can address the consumer's captioning concerns. This
provision does not require that distributors alter their hours of
operation or the hours during which they have staffing available; at
the same time, however, where staff is available to address technical
issues that may arise during the course of transmitting programming,
they also must be knowledgeable about and be able to address closed
captioning concerns. In situations where a distributor is not
immediately available, any calls or inquiries received, using this
dedicated contact information, should be returned or otherwise
addressed within 24 hours. In those situations where the captioning
problem does not reside with the distributor, the staff person
receiving the inquiry should refer the matter appropriately for
resolution.''
* * * * *
Mark Stone,
Deputy Chief, Consumer and Governmental Affairs Bureau, Federal
Communications Commission.
[FR Doc. E9-21796 Filed 9-10-09; 8:45 am]
BILLING CODE 6712-01-P