Statement of Organization, Functions and Delegations of Authority, 37718-37723 [E9-18036]

Agencies

• DEPARTMENT OF HEALTH AND HUMAN SERVICES
• Health Resources and Services Administration

[Federal Register Volume 74, Number 144 (Wednesday, July 29, 2009)]
[Notices]
[Pages 37718-37723]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-18036]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Health Resources and Services Administration


Statement of Organization, Functions and Delegations of Authority

    This notice amends Part R of the Statement of Organization, 
Functions and Delegations of Authority of the Department of Health and 
Human Services (HHS), Health Resources and Services Administration 
(HRSA) (60 FR 56605, as amended November 6, 1995; as last amended at 73 
FR 30406-30408 dated May 27, 2008).
    This notice reflects organizational changes in the Health Resources 
and Services Administration. Specifically, this notice renames the 
Office of Financial Management (RB) to the Office of Operations (RB); 
moves the Office of Management (RAM) under the Office of Operations 
(RB) and moves the Office of Information Technology (RAG) under the 
Office of Operations (RB).

Chapter RA--Office of the Administrator

Section RA-10, Organization

    Delete in its entirety and replace with the following:
    The Office of the Administrator (RA) is headed by the 
Administrator, Health Resources and Services Administration, who 
reports directly to the Secretary. The OA includes the following 
components:

(1) Immediate Office of the Administrator (RA);
(2) Office of Equal Opportunity and Civil Rights (RA2);
(3) Office of Planning and Evaluation (RA5);
(4) Office of Communications (RA6);
(5) Office of Minority Health and Health Disparities (RA9);
(6) Office of Legislation (RAE);
(7) Office of International Health Affairs (RAH).

Chapter RB--Office of Operations

Section RB-10, Organization

    Delete in its entirety and replace with the following:
    The Office of Operations (RB) is headed by the Chief Operating 
Officer who reports directly to the Administrator, Health Resources and 
Services Administration. The Office of Operations includes the 
following components:

(1) Office of the Chief Operating Officer (RB);
(2) Office of Budget (RB1);
(3) Office of Financial Policy and Controls (RB2);
(4) Office of Acquisitions Management and Policy (RB3);
(5) Office of Management (RB4); and
(6) Office of Information Technology (RB5).

Section RB-20, Functions

    (1) Rename the Office of Financial Management (RB) to the Office of 
Operations (RB); (2) delete the functional statement for the Office of 
Management (RAM) and transfer the function to the Office of Operations 
(RB); and (3) delete the functional statement for the Office of 
Information Technology (RAG) and transfer the function to the Office of 
Operations (RB).

Office of the Chief Operating Officer (RB)

    (1) Provides leadership for operational activities, interaction and 
execution of Agency initiatives across the Health Resources and 
Services Administration; (2) plans, organizes and manages annual and 
multi-year budgets and resources and assures that the conduct of Agency 
administrative and financial management activities effectively support 
program operations; (3) provides an array of Agency-wide services 
including information technology, procurement management, facilities, 
workforce management, and budget execution and formulation; (4) 
maintains overall responsibility for policies, procedures, monitoring 
of internal controls and systems related to payment and disbursement 
activities; (5) provides management expertise, staff advice, and 
support to the Administrator in program and policy formulation and 
execution; (6) provides leadership in the development, review and 
implementation of policies and procedures to promote improved 
information technology management capabilities and best practices 
throughout HRSA; (7) coordinates IT workforce issues and works closely 
with the Department on IT recruitment and training issues; and (8) 
administers functions of the Chief Financial Office.

Office of Budget (RB1)

    (1) Reviews funds control measures to assure that no program, 
project or activity of HRSA obligates or disburses funds in excess of 
appropriations or obligates funds in violation of authorized purposes; 
(2) provides advice and assistance to senior HRSA management to verify 
the accuracy, validity, and technical treatment of budgetary data in 
forms, schedules, and reports, or the legality and propriety of using 
funds for specific purposes; (3) maintains primary liaison to expedite 
the flow of financial management work and materials within the Agency 
and/or between Agency components and HHS, Office of Management and 
Budget (OMB), and congressional staff; (4) provides overall financial-
based analyses and fiduciary review for senior HRSA management in order 
to assure appropriate workforce planning, funds control guidance, and 
analytical technical assistance in all phases of the budgetary process; 
and (5) develops the long-range program and financial plan for the 
Agency in collaboration with the Office of Planning and Evaluation, and 
other administrative Agency components.

[[Page 37719]]

Division of Budget Formulation and Presentation (RB11)

    (1) Manages and coordinates development of the Administration's 
budget for HRSA from independent submissions prepared by Bureau/Office 
contacts; (2) formulates the total HRSA financial plan for the 
Administrator, evaluates and assures total Agency budget requests 
conform to current Administration policy and economic assumptions; (3) 
coordinates performance measures pursuant to the Government Performance 
and Results Act with budget proposals; (4) represents, supports and 
defends the HRSA budget in meetings/hearings before the Office of the 
Secretary, OMB, and the Congress; (5) provides policy direction and 
guidance for the preparation and consolidation of the budget and its 
transmittal to OMB through information technology; (6) analyzes 
proposed legislation and subsequent congressional action for budgetary 
implications; (7) prepares periodic summary analysis and impact 
statements on budget allowances and applicable congressional actions; 
(8) develops all financial and personnel staffing aspects of HRSA's 
implementation plans for establishing new or phasing out existing 
programs; (9) develops analyses of proposed budget estimates and 
supporting narrative through the use of available financial data 
reporting systems for Agency senior management; (10) maintains liaison 
with the Office of the Secretary and the OMB, the General 
Accountability Office, other Government organizations, and the Congress 
on HRSA's financial management matters; (11) consults with the Office 
of Program Evaluation to provide guidance and advice in implementing 
performance systems, including the Performance Assessment and Rating 
Tool assessments, Key Performance Indicators, and HRSA's Government 
Performance Results Act program; (12) collaborates with other parts of 
HRSA in the development and implementation of long-range program and 
financing plans; (13) completes chain-of-command requirements in timing 
and reporting of cleared information to parties outside the Executive 
Branch (i.e., the Congress, media, public); and (14) appropriately 
safeguards all embargoed information and all draft materials to 
maintain integrity of data, and secure work information.

Division of Budget Execution and Management (RB12)

    (1) Provides budget policy interpretation, management guidance and 
direction for senior HRSA management; (2) conducts the HRSA budget 
control process in conformance with statutory requirements and OMB 
guidelines; (3) approves program spending plans and obtains 
apportionment of funds from the OMB; (4) establishes and maintains a 
system of budgetary fund and position control; (5) provides senior HRSA 
management status and activity reports on total funds control and 
position control activities throughout the fiscal year; (6) administers 
and reviews requests for apportionments and allotments; (7) reviews, 
controls, and reports obligations and expenditures through central 
monitoring and advice to Bureau/Office management officials; (8) 
verifies funds available to Central HRSA Offices, and the propriety of 
using appropriated and non-appropriated funds for the requested 
purposes for which the funds have been proposed for expenditure through 
commitment accounting; (9) develops and interprets budgetary policies 
and practices for operating units of the Agency including analysis and 
approval for all equipment, supplies, travel, transportation and 
services procured by HRSA, and ensures the validity, legality and 
proper accounting treatment of expenditures processed through the UFMS; 
(10) controls the Agency's processes of allotment, allocation, 
obligation, and expenditure of funds in approved annual operating plans 
for all HRSA accounts; (11) monitors Bureau obligations in current 
allocations, disbursements and outlays; notifies Bureaus of potential 
deficiencies in allotments and allowances for specific periods for 
corrective action by Bureau staff; (12) maintains primary liaison 
between HRSA and the Program Support Center's Financial Operations 
Center for accounting functions; (13) maintains tracking of inputs into 
HRSA account for the central HHS accounting system (UFMS), which 
includes the examination, verification, and maintenance of accounts and 
accounting data within the accounting system; (14) provides 
standardized accounting codes across the Agency, performs technical 
audit functions, develops and/or installs revised accounting 
procedures, and serves as primary administrator of systems accounting 
functions within HRSA; (15) provides appropriate tracking of all ``fee-
for-service'' charges to HRSA from other HHS components and outside 
entities; and (16) manages the centralized HRSA Pay Management for 
allocation of staff and position management.

Division of Program Budget Services (RB13)

    (1) Provides direct budget execution services to assigned program 
components working with appropriate program management officials; (2) 
coordinates budget services through formalized and integrated 
communications with program management officials or their designees to 
ensure effective and efficient delivery of services to its customers; 
(3) supports the formulation of annual budgets, develops spending plans 
and manages budget activities ensuring funds are expended in accordance 
with congressional intent; (4) provides reports on program activities 
to Budget Execution and Management Staff for control of commitment 
accounting within allotments and allowances and for position control 
activities; (5) analyzes and maintains reports on disbursements and 
changing obligations within closed year accounts for assigned program 
components; and (6) assures all open documents are closed without 
outstanding balances.

Office of Financial Policy and Controls (RB2)

    (1) Chief Financial Officer (CFO) serves as liaison with all HRSA 
Bureau/Office components and outside customers to provide financial 
information, resolve problems, and provide information on payment, and 
disbursement issues; (2) maintains overall responsibility for policies, 
procedures, monitoring of internal controls and systems related to 
payment and disbursement activities; (3) coordinates the development 
and improvement of HRSA's financial systems with the UFMS; (4) samples 
obligation documents and payment requests from a variety of private 
sector and Government sources to determine the validity and legality of 
the requests; (5) compiles and submits a variety of cash management and 
travel reports required by the Department of the Treasury and various 
other outside agencies; (6) provides leadership to define the control 
environment with Senior HRSA management to perform risk assessments 
identifying the most significant areas necessary for internal control 
placements; (7) analyzes internal reports to provide management 
information on special interest topics; (8) develops needs assessment 
for financial management training based on Government-wide and HHS 
standards;

[[Page 37720]]

and (9) assures Treasury requirements and OMB suggestions for best 
practices are implemented in training plan for Agency-wide use.

Division of Internal Controls (RB21)

    (1) Coordinates risk assessments identifying the most significant 
areas necessary for internal control placements; (2) analyzes and 
reconciles disbursements made for HRSA by other Federal activities, and 
insures that disbursements are consistent with Federal Appropriations 
Law requirements, GAO policies, interagency elimination entry 
requirements, and other governing financial regulations; (3) analyzes 
year-end unliquidated obligations for compliance with Federal 
Appropriations Laws and the Economy Act, and recommends funding changes 
to senior HRSA management; (4) reviews and reconciles all U.S. Treasury 
Department reports and transmissions; (5) performs ongoing quality 
control reviews of various payment and disbursement processes and 
systems in the Office of Operations; and (6) develops needs assessment 
for financial management training based on Government-wide and HHS 
standards. Assures Treasury requirements and OMB suggestions for best 
practices are implemented in training plan for Agency-wide use.

Division of Financial Policy and Analysis (RB22)

    (1) Defines the control environment (e.g., programs, operations, or 
financial reporting) with Senior HRSA management; (2) maintains overall 
responsibility for policies, procedures, monitoring of internal 
controls and systems related to payment and disbursement activities; 
(3) conducts analyses to inform Office of Operations and Senior HRSA 
management of relevant financial information, potential problems/
solutions, and information on payment, travel, and disbursement issues; 
and (4) reviews policy documents, Inter/Intra-Agency agreements and 
Agency materials for financial consistency with internal controls and 
disbursement requirements; (5) conducts analyses of management and 
operational problems in terms of financial management information; (6) 
analyzes the design, implementation, enhancement and documentation of 
automated financial systems within the Office of Operations to assist 
management in operating more efficiently; (7) provides consultative 
services to systems implementers within HRSA on a broad range of issues 
including policy, data integrity, systems integration and interfacing 
issues as they relate to financial management systems; (8) provides 
technical support and assistance to operating components and users in 
the integration of financial systems and the access and interpretation 
of financial system data; (9) analyzes and offers recommendations 
concerning the costs and benefits of alternative methods of financing 
Agency programs and administrative operations; (10) prepares long-range 
resource projections for the acquisition and use of funds to support 
specific Agency projects and programs; (11) facilitates the review of 
HRSA audit activities in compliance with the Chief Financial Officer's 
Act of 1990; and (12) provides support to the Annual Financial 
Statements by monitoring statement of net cost, preparing management 
representation correspondence, cycle memoranda and serves as audit 
liaison to the combined HHS Combined Financial Statement.

Office of Acquisitions Management and Policy (RB3)

    (1) Provides leadership in the planning, development, and 
implementation of policies and procedures for contracts; (2) exercises 
the sole responsibility within HRSA for the award and management of 
contracts; (3) provides advice and consultation of interpretation and 
application of the Department of Health and Human Services' policies 
and procedures governing contracts management; (4) develops operating 
procedures and policies for the Agency's contracts programs; (5) 
establishes standards and guides for and evaluates contracts operations 
throughout the Agency; (6) coordinates the Agency's positions and 
actions with respect to the audit of contracts; (7) maintains liaison 
directly with or through Agency Bureaus or Offices with contractors, 
other organizations, and various components of the Department; (8) 
provides leadership, guidance, and advice on the promotion of the 
activities in HRSA relating to procurement and material management 
governed by the Small Business Act of 1958, Executive Order 11625, and 
other statutes and national policy directives for augmenting the role 
of private industry, and small and minority businesses as sources of 
supply to the Government and Government contractors; and (9) plans, 
directs, and coordinates the Agency's sourcing program.

Division of Contracts Operations (RB31)

    (1) Responsible for soliciting, negotiating, awarding, and 
administering negotiated contracts in support of HRSA programs and 
activities; (2) provides professional, in-depth advice and consultation 
to HRSA staff regarding the various phases of the acquisition cycle 
relating to contracts awarded by the Agency; (3) conducts pre-award 
reviews of proposed contracts that exceed the requirements called for 
in the Federal and departmental acquisition regulations; (4) plans and 
coordinates acquisition reviews of contracting activities within HRSA 
headquarters and the field components; and (5) responds to 
congressional inquiries and requests for acquisition information from 
other Federal agencies and non-Federal sources.

Division of General Acquisitions (RB32)

    (1) Plans, negotiates and awards simplified acquisitions for 
headquarters and field components; (2) administers HRSA's acquisition 
data retrieval system; (3) oversees system and inputs data to the 
automated contracts reporting system; and reviews the PRISM reports and 
obtains specific information from various outside sources; (4) takes 
necessary actions regarding close out of both negotiated contracts and 
simplified acquisitions in support of HRSA programs; (5) provides a 
full range of in-depth advice and consultation regarding acquisition 
matters relating to the simplified acquisition to headquarters and 
field contracting activities; (6) conducts and monitors the performance 
of the HRSA purchase card IMPAC program for headquarters and field 
offices; (7) responds to congressional inquiries and requests for 
information from other departments and non-Federal sources on 
simplified acquisitions; (8) reviews and provides necessary 
recommendations on the disposition of awards which result in mistakes 
of bids, protests, and unauthorized obligations; (9) responsible for 
administration of the training and certification program for 
acquisition officials; (10) responsible for close-out of completed 
contracts and purchase orders; and (11) manages the Inter/Intra-Agency 
agreements.

Office of Management (RB4)

    Provides Agency-wide leadership, program direction, and 
coordination of all phases of administrative management. Specifically, 
the Office of Management: (1) Provides management expertise, staff 
advice, and support to the Administrator in program and policy 
formulation and execution; (2) provides administrative management 
services including human resources, procurement, property, space 
planning, safety, physical security, and general administrative 
services; (3) conducts Agency-wide workforce analysis studies

[[Page 37721]]

and surveys; (4) plans, directs, and coordinates the Agency's 
activities in the areas of human resources management, including labor 
relations, personnel security, performance and alternative dispute 
resolution; (5) coordinates the development of policy and regulations; 
(6) oversees the development of annual operating objectives and 
coordinates HRSA work planning and appraisals; (7) directs and 
coordinates the Agency's organizations, functions and delegations of 
authority programs; (8) manages the Continuity of Operations (COOP) 
program for the Offices supported by the Office of Management; (9) 
administers the Agency's Executive Secretariat and committee management 
functions; (10) provides staff support to the Agency Chief Travel 
Official; and (11) provides staff support to the Deputy Ethics 
Counselor.

Division of Policy Review and Coordination (RB41)

    (1) Advises the Administrator and other key Agency officials on 
cross-cutting policy issues and assists in the identification and 
resolution of cross-cutting policy issues and problems; (2) establishes 
and maintains tracking systems that provide Agency-wide coordination 
and clearance of policies, regulations and guidelines; (3) plans, 
organizes and directs the Agency's Executive Secretariat with primary 
responsibility for preparation and management of written 
correspondence; (4) arranges briefings for Department officials on 
critical policy issues and oversees the development of necessary 
briefing documents; (5) administers administrative early alert system 
for the Agency to assure senior Agency officials are informed about 
administrative actions and opportunities; (6) coordinates the 
preparation of proposed rules and regulations relating to Agency 
programs and coordinates Agency review and comment on other Department 
regulations and policy directives that may affect the Agency's 
programs; (7) manages and maintains a records management program for 
the Agency; (8) oversees and coordinates the Agency's committee 
management activities; (9) coordinates the review and publication of 
Federal Register Notices; (10) provides advice and guidance for the 
establishment or modification of administrative delegations of 
authority; (11) provides advice and guidance for the establishment or 
modification of program delegations of authority; and (12) contributes 
to the analysis, development and implementation of Agency-wide 
administrative policies through coordination with relevant Agency 
program components and other related sources.

Division of Workforce Management (RB42)

    (1) Conducts Agency-wide workforce analysis studies and surveys; 
(2) develops comprehensive workforce strategies that meet the 
requirements of the President's Management Agenda, programmatic needs 
of HRSA, and the governance and management needs of HRSA leadership; 
(3) evaluates employee development practices to develop and enhance 
strategies to ensure HRSA retains a cadre of public health 
professionals and reduces risks associated with turnover in mission 
critical positions; (4) provides advice and guidance for the 
establishment or modification of organization structures, functions, 
and delegations of authority; (5) manages ethics and personnel security 
programs; (6) administers the Agency's performance management programs, 
including the SES Performance Review Board; (7) manages quality of work 
life, flexi place, and incentive and honor awards programs; (8) 
coordinates with the service provider the provision of human resources 
management, working with the service provider to communicate human 
resources requirements and monitoring the provider's performance; (9) 
directs and serves as a focal point for the Agency's intern and 
mentoring programs; (10) manages the Alternative Dispute Resolution 
Program; and (11) provides support and guidance on human resources 
issues for the Offices supported by the Office of Management.

Division of Management Services (RB43)

    (1) Provides administrative management services including 
procurement, property, space planning, safety, physical security, and 
general administrative services; (2) ensures implementation of 
statutes, Executive Orders, and regulations related to official travel, 
transportation, and relocation; (3) provides oversight for the HRSA 
travel management program involving use of travel management services/
systems, passenger transportation, and travel charge cards; (4) 
provides planning, management and oversight of all interior design 
projects, move services and furniture requirements; (5) develops space 
and furniture standards and related policies; (6) provides analysis of 
office space requirements required in supporting decisions relating to 
the acquisition of commercial leases and manages the furniture 
inventory; (7) provides advice, counsel, direction, and support to 
employees to fulfill the Agency's primary safety responsibility of 
providing a workplace free from recognizable safety and health 
concerns; (8) manages, controls, and/or coordinates all matters 
relating to mail management within HRSA, including developing and 
implementing procedures for the receipt, delivery, collection, and 
dispatch of mail; (9) maintains overall responsibility for the HRSA 
Forms Management Program which includes establishing internal controls 
to assure conformity with departmental policies and standards, 
including adequate systems for reviewing, clearing, costing, storing 
and controlling forms; and (10) manages the Continuity of Operations 
(COOP) program for the Offices supported by the Office of Management.

Office of Information Technology (RB5)

    The Chief Information Officer (CIO) is responsible for the 
organization, management, and administrative functions necessary to 
carry out the responsibilities of the office including: (1) 
Organizational development, investment control, budget formulation and 
execution, policy development, strategic and tactical planning, and 
performance monitoring; (2) provides leadership in the development, 
review and implementation of policies and procedures to promote 
improved information technology management capabilities and best 
practices throughout HRSA; and (3) coordinates IT workforce issues and 
works closely with the Department on IT recruitment and training 
issues.
    The Chief Technology Officer (CTO) is responsible for HRSA's 
emerging and advanced technology integration program consistent with 
HRSA's missions and program objectives including: (1) Managing 
technology planning and coordinating the Agency's Enterprise 
Architecture (EA) efforts with the capital planning process, ensuring 
the suitability and consistency of technology investments with HRSA's 
EA and strategic objectives; (2) incorporating security standards as a 
component of the EA process; (3) providing leadership for strategic 
planning that leverages information systems security, program 
strategies, and advanced technology integration to achieve program 
objectives through innovative technology use; and (4) providing 
leadership and establishing policy to address legislative or regulatory 
requirements, such as Section 508 of the Rehabilitation Act, and 
providing oversight for Agency IT configuration management and control.
    The Chief Information Security Officer (CISO) is responsible for: 
(1)

[[Page 37722]]

Leadership and collaboration with Agency staff to oversee the 
implementation of security and privacy policy in the management of 
their IT systems, and plans all activities associated with the Federal 
Information Security Management Act (FISMA) or other agency security 
and privacy initiatives; (2) implementing, coordinating, and 
administering security and privacy programs to protect the information 
resources of HRSA in compliance with legislation, Executive Orders, 
directives of the OMB, or other mandated requirements; e.g., 
Presidential Decision Directive 63, OMB Circular A-130, the National 
Security Agency, the Privacy Act, and other Federal agencies; (3) 
executing the Agency's Risk Management Program, and evaluates and 
assists with the implementation of safeguards to protect major 
information systems, and IT infrastructure; (4) coordinating with the 
Division of IT Operations and Customer Service to develop and implement 
HRSA level policies, procedures, guidelines, and standards for the 
incorporation of intrusion detection systems, vulnerability scanning, 
forensic and other security tools used to monitor automated systems and 
subsystems to safeguard HRSA's electronic information and data assets; 
and (5) managing the development, implementation, and evaluation of the 
HRSA information technology security and privacy training program to 
meet the requirements as mandated by OMB Circular A-130, the Computer 
Security Act, and Privacy Act.

Division of Business Information Management (RB51)

    (1) Provides consultation, assistance, and services to HRSA to 
promote and manage information dissemination and collaboration 
practices using appropriate electronic media; (2) evaluates and 
integrates emerging technology to facilitate the translation of data 
and information from data repositories into electronic formats for 
internal and external dissemination; (3) collaborates with the Office 
of Communications on the design, deployment, and maintenance of HRSA's 
Internet and Intranet Web sites including development and 
implementation of related policies and procedures; (4) develops and 
maintains an overall data and information management strategy for HRSA 
that is integrated with HHS and Government-wide strategies; (5) 
identifies information needs across HRSA and develops approaches for 
meeting those needs using appropriate technologies including 
development and maintenance of an enterprise reporting platform; (6) 
provides for data quality and ensures that data required for enterprise 
information requirements are captured in appropriate enterprise 
applications and that necessary data repositories are built and 
maintained; (7) enhances and expands use and utility of HRSA's data by 
providing basic analytic and user support, develops and maintains a 
range of information products for internal and external users and 
demonstrates potential uses of information in supporting management 
decisions; and (8) provides leadership and establishes policy to 
address legislative or regulatory requirements in its areas of 
responsibility.

Division of Capital Planning and Project Management (RB52)

    (1) Coordinates the development and review of policies and 
procedures for IT Capital Planning and Investment Control, Earned Value 
Management, IT portfolio management, IT project management, and the 
enterprise performance lifecycle methodology; (2) administers the 
Department's multi-year strategic information resources planning 
process, including developing and administering the Department's 
Strategic IT Plan, supports the Budget Office in its evaluation of IT 
initiatives, and preparation of Agency, departmental, and OMB Budget 
Exhibits and documents; (3) works to obtain required information and 
analyzes it as appropriate; (4) coordinates control and evaluation 
review of ongoing IT projects, including support to the HRSA ITIRB in 
conducting such review; (5) promotes and follows a consistent 
methodology for project management and improves Agency-wide project 
management; and (6) operates a Project Management Office to improve 
management, communications and functional user involvement, assists 
with project prioritization, and monitors progress and budget.

Division of Enterprise Solutions Development and Management (RB53)

    (1) Provides leadership, consultation, and IT project management 
services in the definition of Agency business applications 
architectures, the engineering of business processes, the building and 
deployment of applications, and the development, maintenance and 
management of enterprise systems and data collections efforts; (2) 
responsible for technology evaluation, application and data 
architecture definition, controlling software configuration management, 
data modeling, database design, development and management and 
stewardship services for business process owners; (3) manages the 
systems development lifecycle by facilitating business process 
engineering efforts, systems requirements definition, and provides 
oversight for application change management control; and (4) provides 
enterprise application user training, Tier-3 assistance, and is 
responsible for end-to-end application building, deployment, 
maintenance and data security assurance.

Division of IT Operations and Customer Services (RB54)

    (1) Provides leadership, consultation, training, and management 
services for HRSA's enterprise computing environment; (2) directs and 
manages the support and acquisition of HRSA network and desktop 
hardware, servers, wireless communication devices, and software 
licenses; (3) responsible for the HRSA Data Center and the operation 
and maintenance of a complex, high-availability network infrastructure 
on which mission-critical applications are made available 24 hours per 
day, 7 days per week; (4) provides oversight for outsourced electronic 
mail, Internet and connectivity, web and video conferencing, and co-
managed firewall and security monitoring services; (5) controls 
infrastructure configuration management, installations and upgrades, 
security perimeter protection, and system resource access; (6) 
coordinates IT activities for Continuity of Operations Planning (COOP) 
Agency-wide, including provisioning and maintaining IT infrastructure 
and hardware at designated COOP locations to support emergency and COOP 
requirements; (7) accounts for property life cycle management and 
tracking of Agency-wide IT capital equipment; and (8) provides 
oversight for outsourced Tier-1 and Tier-2 Help Desk Call Center 
technical assistance, maintains workstation hardware and software 
configuration management controls, and provides oversight of outsourced 
network and desktop services to staff in HRSA Regional Offices.

Section RB-30, Delegations of Authority

    All delegations of authority and re-delegations of authority made 
to HRSA officials that were in effect immediately prior to this 
reorganization, and that are consistent with this reorganization, shall 
continue in effect pending further re-delegation.
    This reorganization is effective upon the date of signature.


[[Page 37723]]


    July 23, 2009.
Mary K. Wakefield,
Administrator.
[FR Doc. E9-18036 Filed 7-28-09; 8:45 am]
BILLING CODE 4165-15-P