Submission for OMB Review; Comment Request; NHLBI Health Information Center's Revolving Customer Satisfaction Survey, 36717 [E9-17730]
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36717
Federal Register / Vol. 74, No. 141 / Friday, July 24, 2009 / Notices
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
Submission for OMB Review;
Comment Request; NHLBI Health
Information Center’s Revolving
Customer Satisfaction Survey
Summary: Under the provisions of
Section 3507(a)(1)(D) of the Paperwork
Reduction Act of 1995, the National
Heart, Lung and Blood Institute
(NHLBI), the National Institutes of
Health (NIH) has submitted to the Office
of Management and Budget (OMB) a
request for review and approval of the
information collection listed below.
This proposed information collection
was previously published in the Federal
Register on May 7, 2009, page 21372,
and allowed 60 days for public
comment. No public comments were
received. The purpose of this notice is
to allow an additional 30 days for public
comment. The National Institutes of
Health may not conduct or sponsor, and
the respondent is not required to
respond to, an information collection
that has been extended, revised, or
implemented on or after October 1,
1995, unless it displays a currently valid
OMB control number.
Proposed Collection: Title: NHLBI
Health Information Center’s Revolving
Customer Satisfaction Survey. Type of
Information Collection Request: New.
Need and Use of Information Collection:
The purpose of this survey is to identify
those areas in which services provided
by the NHLBI Health Information Center
(HIC) to health professionals, patients
and their families, and the general
public are outstanding and areas where
improvements are needed. That
information will be used to formulate
programs, processes, training, and
Estimated
number of
respondents
Type of respondent
enhancements to raise the level of
customer satisfaction with the services
provided by the NHLBI HIC. With
subsequent surveys, data will
demonstrate whether gains have been
made in areas for improvement and if
new customer needs must be addressed.
Frequency of Response: Twice a year.
Affected Public: Individuals. Type of
Respondents: Individuals who contact
the NHLBI HIC by telephone or e-mail
during each 1-month data collection
period. The annual reporting burden is
as follows: Estimated Number of
Respondents: 99; Estimated Number of
Responses per Respondent: 1; Average
Burden Hours Per Response: 0.05; and
Estimated Total Annual Burden Hours
Requested: 9.9. The annualized cost to
respondents is estimated at: $242.15.
There are no Capital Costs, Operating
Costs, and/or Maintenance Costs to
report.
Annual
frequency of
response
Average
burden hours
per response
Estimated
total annual
burden hours
requested
43
14
13
29
2
2
2
2
0.05
0.05
0.05
0.05
4.3
1.4
1.3
2.9
Totals ...............................................................................................................
srobinson on DSKHWCL6B1PROD with NOTICES
General Public .................................................................................................
Private Companies ..........................................................................................
Public Sector Groups .......................................................................................
Health Professionals ........................................................................................
99
........................
........................
9.9
Request for Comments: Written
comments and/or suggestions from the
public and affected agencies are invited
on one or more of the following points:
(1) Whether the proposed collection of
information is necessary for the proper
performance of the function of the
agency, including whether the
information will have practical utility;
(2) The accuracy of the agency’s
estimate of the burden of the proposed
collection of information, including the
validity of the methodology and
assumptions used; (3) Ways to enhance
the quality, utility, and clarity of the
information to be collected; and (4)
Ways to minimize the burden of the
collection of information on those who
are to respond, including the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Direct Comments to OMB: Written
comments and/or suggestions regarding
the item(s) contained in this notice,
especially regarding the estimated
public burden and associated response
time, should be directed to the: Office
of Management and Budget, Office of
Regulatory Affairs,
OIRA_submission@omb.eop.gov or by
VerDate Nov<24>2008
18:55 Jul 23, 2009
Jkt 217001
fax to 202–395–6974, Attention: Desk
Officer for NIH. To request more
information on the proposed project or
to obtain a copy of the data collection
plans and instruments, contact: Dr. Ann
M. Taubenheim, Principal Investigator,
National Heart, Lung, and Blood
Institute, Office of Communications and
Legislative Activities, NIH, 31 Center
Drive, Building 31, Room 4A10,
Bethesda, MD 21045, or call non-tollfree number 301–496–4236 or e-mail
your request, including your address, to
taubenha@nhlbi.nih.gov.
Comments Due Date: Comments
regarding this information collection are
best assured of having their full effect if
received within 30 days of the date of
this publication.
Dated: July 17, 2009.
Ann M. Taubenheim,
Principal Investigator, NHLBI.
[FR Doc. E9–17730 Filed 7–23–09; 8:45 am]
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DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
[Document Identifier: CMS–10178]
Agency Information Collection
Activities: Proposed Collection;
Comment Request
AGENCY: Centers for Medicare &
Medicaid Services, HHS.
In compliance with the requirement
of section 3506(c)(2)(A) of the
Paperwork Reduction Act of 1995, the
Centers for Medicare & Medicaid
Services (CMS) is publishing the
following summary of proposed
collections for public comment.
Interested persons are invited to send
comments regarding this burden
estimate or any other aspect of this
collection of information, including any
of the following subjects: (1) The
necessity and utility of the proposed
information collection for the proper
performance of the agency’s functions;
(2) the accuracy of the estimated
burden; (3) ways to enhance the quality,
utility, and clarity of the information to
be collected; and (4) the use of
E:\FR\FM\24JYN1.SGM
24JYN1
]]>Agencies
[Federal Register Volume 74, Number 141 (Friday, July 24, 2009)]
[Notices]
[Page 36717]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-17730]
[[Page 36717]]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Submission for OMB Review; Comment Request; NHLBI Health
Information Center's Revolving Customer Satisfaction Survey
Summary: Under the provisions of Section 3507(a)(1)(D) of the
Paperwork Reduction Act of 1995, the National Heart, Lung and Blood
Institute (NHLBI), the National Institutes of Health (NIH) has
submitted to the Office of Management and Budget (OMB) a request for
review and approval of the information collection listed below. This
proposed information collection was previously published in the Federal
Register on May 7, 2009, page 21372, and allowed 60 days for public
comment. No public comments were received. The purpose of this notice
is to allow an additional 30 days for public comment. The National
Institutes of Health may not conduct or sponsor, and the respondent is
not required to respond to, an information collection that has been
extended, revised, or implemented on or after October 1, 1995, unless
it displays a currently valid OMB control number.
Proposed Collection: Title: NHLBI Health Information Center's
Revolving Customer Satisfaction Survey. Type of Information Collection
Request: New. Need and Use of Information Collection: The purpose of
this survey is to identify those areas in which services provided by
the NHLBI Health Information Center (HIC) to health professionals,
patients and their families, and the general public are outstanding and
areas where improvements are needed. That information will be used to
formulate programs, processes, training, and enhancements to raise the
level of customer satisfaction with the services provided by the NHLBI
HIC. With subsequent surveys, data will demonstrate whether gains have
been made in areas for improvement and if new customer needs must be
addressed. Frequency of Response: Twice a year. Affected Public:
Individuals. Type of Respondents: Individuals who contact the NHLBI HIC
by telephone or e-mail during each 1-month data collection period. The
annual reporting burden is as follows: Estimated Number of Respondents:
99; Estimated Number of Responses per Respondent: 1; Average Burden
Hours Per Response: 0.05; and Estimated Total Annual Burden Hours
Requested: 9.9. The annualized cost to respondents is estimated at:
$242.15. There are no Capital Costs, Operating Costs, and/or
Maintenance Costs to report.
----------------------------------------------------------------------------------------------------------------
Estimated
Estimated Annual Average burden total annual
Type of respondent number of frequency of hours per burden hours
respondents response response requested
----------------------------------------------------------------------------------------------------------------
General Public.................................. 43 2 0.05 4.3
Private Companies............................... 14 2 0.05 1.4
Public Sector Groups............................ 13 2 0.05 1.3
Health Professionals............................ 29 2 0.05 2.9
---------------------------------------------------------------
Totals.......................................... 99 .............. .............. 9.9
----------------------------------------------------------------------------------------------------------------
Request for Comments: Written comments and/or suggestions from the
public and affected agencies are invited on one or more of the
following points: (1) Whether the proposed collection of information is
necessary for the proper performance of the function of the agency,
including whether the information will have practical utility; (2) The
accuracy of the agency's estimate of the burden of the proposed
collection of information, including the validity of the methodology
and assumptions used; (3) Ways to enhance the quality, utility, and
clarity of the information to be collected; and (4) Ways to minimize
the burden of the collection of information on those who are to
respond, including the use of appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology.
Direct Comments to OMB: Written comments and/or suggestions
regarding the item(s) contained in this notice, especially regarding
the estimated public burden and associated response time, should be
directed to the: Office of Management and Budget, Office of Regulatory
Affairs, OIRA_submission@omb.eop.gov or by fax to 202-395-6974,
Attention: Desk Officer for NIH. To request more information on the
proposed project or to obtain a copy of the data collection plans and
instruments, contact: Dr. Ann M. Taubenheim, Principal Investigator,
National Heart, Lung, and Blood Institute, Office of Communications and
Legislative Activities, NIH, 31 Center Drive, Building 31, Room 4A10,
Bethesda, MD 21045, or call non-toll-free number 301-496-4236 or e-mail
your request, including your address, to taubenha@nhlbi.nih.gov.
Comments Due Date: Comments regarding this information collection
are best assured of having their full effect if received within 30 days
of the date of this publication.
Dated: July 17, 2009.
Ann M. Taubenheim,
Principal Investigator, NHLBI.
[FR Doc. E9-17730 Filed 7-23-09; 8:45 am]
BILLING CODE 4140-01-P
