Proposed Collection; Comment Request; NHLBI Health Information Center's Revolving Customer Satisfaction Survey, 21372 [E9-10586]
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21372
Federal Register / Vol. 74, No. 87 / Thursday, May 7, 2009 / Notices
Electronic comments or submissions
will be accepted by FDA only at https://
www.regulations.gov.
Dated: April 30, 2009.
Jeffrey Shuren,
Associate Commissioner for Policy and
Planning.
[FR Doc. E9–10555 Filed 5–6–09; 8:45 am]
BILLING CODE 4160–01–S
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
Proposed Collection; Comment
Request; NHLBI Health Information
Center’s Revolving Customer
Satisfaction Survey
SUMMARY: In compliance with the
requirement of section 3506(c)(2)(A) of
the Paperwork Reduction Act of 1995,
for opportunity for public comment on
proposed data collection projects, the
National Heart, Lung and Blood
Institute (NHLBI), the National
Institutes of Health (NIH) will publish
periodic summaries of proposed
projects to be submitted to the Office of
Management and Budget (OMB) for
review and approval.
Proposed Collection: Title: NHLBI
Health Information Center’s Revolving
Customer Satisfaction Survey. Type of
Information Collection Request: NEW.
Need and Use of Information Collection:
The purpose of this survey is to identify
those areas in which services provided
by the NHLBI Health Information Center
(HIC) to health professionals, patients
and their families, and the general
public are outstanding and areas where
improvements are needed. That
information will be used to formulate
programs, processes, training, and
Estimated
number of
respondents
Type of respondent
enhancements to raise the level of
customer satisfaction with the services
provided by the NHLBI HIC. With
subsequent surveys, data will
demonstrate whether gains have been
made in areas for improvement and if
new customer needs must be addressed.
Frequency of Response: Twice a year.
Affected Public: Individuals. Type of
Respondents: Individuals who contact
the NHLBI HIC by telephone or e-mail
during each 1-month data collection
period. The annual reporting burden is
as follows: Estimated Number of
Respondents: 99; Estimated Number of
Responses per Respondent: 1; Average
Burden Hours per Response: 0.05; and
Estimated Total Annual Burden Hours
Requested: 9.9. The annualized cost to
respondents is estimated at: $242.15.
There are no Capital Costs, Operating
Costs, and/or Maintenance Costs to
report.
Annual
frequency of
response
Average
burden hours
per response
Estimated
total annual
burden hours
requested
General Public .................................................................................................
Private Companies ..........................................................................................
Public Sector Groups .......................................................................................
Health Professionals ........................................................................................
43
14
13
29
2
2
2
2
0.05
0.05
0.05
0.05
4.3
1.4
1.3
2.9
Totals ........................................................................................................
99
........................
........................
9.9
Request for Comments: Written
comments and/or suggestions from the
public and affected agencies are invited
on one or more of the following points:
(1) Whether the proposed collection of
information is necessary for the proper
performance of the function of the
agency, including whether the
information will have practical utility;
(2) The accuracy of the agency’s
estimate of the burden of the proposed
collection of information, including the
validity of the methodology and
assumptions used; (3) Ways to enhance
the quality, utility, and clarity of the
information to be collected; and (4)
Ways to minimize the burden of the
collection of information on those who
are to respond, including the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
FOR FURTHER INFORMATION CONTACT: To
request more information on the
proposed project or to obtain a copy of
the data collection plans and
instruments, contact Dr. Ann M.
Taubenheim, Principal Investigator,
National Heart, Lung, and Blood
Institute, Office of Communications and
Legislative Activities, NIH, 31 Center
VerDate Nov<24>2008
17:03 May 06, 2009
Jkt 217001
Drive, Building 31, Room 4A10,
Bethesda, MD 21045, or call non-tollfree number 301–496–4236 or e-mail
your request, including your address, to
taubenha@nhlbi.nih.gov.
Comments Due Date: Comments
regarding this information collection are
best assured of having their full effect if
received within 60 days of the date of
this publication.
Dated: April 28, 2009.
Ann M. Taubenheim,
Principal Investigator, NHLBI.
[FR Doc. E9–10586 Filed 5–6–09; 8:45 am]
BILLING CODE 4140–01–P
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HUMAN SERVICES
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ADDRESSES: Licensing information and
copies of the U.S. patent applications
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to the indicated licensing contact at the
Office of Technology Transfer, National
Institutes of Health, 6011 Executive
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[Federal Register Volume 74, Number 87 (Thursday, May 7, 2009)]
[Notices]
[Page 21372]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-10586]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Proposed Collection; Comment Request; NHLBI Health Information
Center's Revolving Customer Satisfaction Survey
SUMMARY: In compliance with the requirement of section 3506(c)(2)(A) of
the Paperwork Reduction Act of 1995, for opportunity for public comment
on proposed data collection projects, the National Heart, Lung and
Blood Institute (NHLBI), the National Institutes of Health (NIH) will
publish periodic summaries of proposed projects to be submitted to the
Office of Management and Budget (OMB) for review and approval.
Proposed Collection: Title: NHLBI Health Information Center's
Revolving Customer Satisfaction Survey. Type of Information Collection
Request: NEW. Need and Use of Information Collection: The purpose of
this survey is to identify those areas in which services provided by
the NHLBI Health Information Center (HIC) to health professionals,
patients and their families, and the general public are outstanding and
areas where improvements are needed. That information will be used to
formulate programs, processes, training, and enhancements to raise the
level of customer satisfaction with the services provided by the NHLBI
HIC. With subsequent surveys, data will demonstrate whether gains have
been made in areas for improvement and if new customer needs must be
addressed. Frequency of Response: Twice a year. Affected Public:
Individuals. Type of Respondents: Individuals who contact the NHLBI HIC
by telephone or e-mail during each 1-month data collection period. The
annual reporting burden is as follows: Estimated Number of Respondents:
99; Estimated Number of Responses per Respondent: 1; Average Burden
Hours per Response: 0.05; and Estimated Total Annual Burden Hours
Requested: 9.9. The annualized cost to respondents is estimated at:
$242.15. There are no Capital Costs, Operating Costs, and/or
Maintenance Costs to report.
----------------------------------------------------------------------------------------------------------------
Estimated
Estimated Annual Average total annual
Type of respondent number of frequency of burden hours burden hours
respondents response per response requested
----------------------------------------------------------------------------------------------------------------
General Public.................................. 43 2 0.05 4.3
Private Companies............................... 14 2 0.05 1.4
Public Sector Groups............................ 13 2 0.05 1.3
Health Professionals............................ 29 2 0.05 2.9
---------------------------------------------------------------
Totals...................................... 99 .............. .............. 9.9
----------------------------------------------------------------------------------------------------------------
Request for Comments: Written comments and/or suggestions from the
public and affected agencies are invited on one or more of the
following points: (1) Whether the proposed collection of information is
necessary for the proper performance of the function of the agency,
including whether the information will have practical utility; (2) The
accuracy of the agency's estimate of the burden of the proposed
collection of information, including the validity of the methodology
and assumptions used; (3) Ways to enhance the quality, utility, and
clarity of the information to be collected; and (4) Ways to minimize
the burden of the collection of information on those who are to
respond, including the use of appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology.
FOR FURTHER INFORMATION CONTACT: To request more information on the
proposed project or to obtain a copy of the data collection plans and
instruments, contact Dr. Ann M. Taubenheim, Principal Investigator,
National Heart, Lung, and Blood Institute, Office of Communications and
Legislative Activities, NIH, 31 Center Drive, Building 31, Room 4A10,
Bethesda, MD 21045, or call non-toll-free number 301-496-4236 or e-mail
your request, including your address, to taubenha@nhlbi.nih.gov.
Comments Due Date: Comments regarding this information collection
are best assured of having their full effect if received within 60 days
of the date of this publication.
Dated: April 28, 2009.
Ann M. Taubenheim,
Principal Investigator, NHLBI.
[FR Doc. E9-10586 Filed 5-6-09; 8:45 am]
BILLING CODE 4140-01-P
