Agency Information Collection Activities; Revision of a Currently Approved Information Collection Request: COMPASS Portal Customer Satisfaction Assessment, 20522-20523 [E9-10174]

Download as PDF 20522 Federal Register / Vol. 74, No. 84 / Monday, May 4, 2009 / Notices those that may be withheld from the public in accordance with the provisions of 5 U.S.C. 552, will be available for inspection and copying in the Commission’s Public Reference Room. All comments received will be posted without change; the Commission does not edit personal identifying information from submissions. You should submit only information that you wish to make available publicly. All submissions should refer to the File Number SR–FINRA–2009–011 and should be submitted on or before May 26, 2009. For the Commission, by the Division of Trading and Markets, pursuant to delegated authority.18 Elizabeth M. Murphy, Secretary. [FR Doc. E9–10172 Filed 5–1–09; 8:45 am] BILLING CODE 8010–01–P DEPARTMENT OF TRANSPORTATION Federal Motor Carrier Safety Administration [Docket No. FMCSA–2008–0354] Agency Information Collection Activities; Revision of a Currently Approved Information Collection Request: COMPASS Portal Customer Satisfaction Assessment tjames on PRODPC75 with NOTICES AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT. ACTION: Notice and request for comments. SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA announces its plan to submit the Information Collection Request (ICR) described below to the Office of Management and Budget (OMB) for its review and approval and invites public comment. The collection involves the assessment of Federal Motor Carrier Safety Administration’s (FMCSA’s) strategic decision to integrate its Information Technology (IT) with its business processes using portal technology to consolidate its systems and databases through the FMCSA COMPASS modernization initiative. The information to be collected will be used to assess the satisfaction of Federal, State, and industry customers with the FMCSA COMPASS Portal. On January 29, 2009, FMCSA published a Federal Register notice (at 74 FR 5207) allowing for a 60-day comment period on the revision of this ICR. No comments were received in response to the notice. 18 17 CFR 200.30–3(a)(12). VerDate Nov<24>2008 15:26 May 01, 2009 Jkt 217001 DATES: Please send your comments by June 3, 2009. OMB must receive your comments by this date in order to act quickly on the ICR. ADDRESSES: All comments should reference Federal Docket Management System (FDMS) Docket Number FMCSA–2008–0354. Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, Office of Management and Budget. Comments should be addressed to the attention of the Desk Officer, Department of Transportation/Office of the Secretary, and sent via electronic mail to oira_submission@omb.eop.gov, or faxed to (202) 395–6974, or mailed to the Office of Information and Regulatory Affairs, Office of Management and Budget, Docket Library, Room 10102, 725 17th Street, NW., Washington, DC 20503. FOR FURTHER INFORMATION CONTACT: Mr. Adam Schlicht, Department of Transportation, Federal Motor Carrier Safety Administration, West Building 6th Floor, 1200 New Jersey Avenue, SE., Washington, DC 20590. Telephone: 202–366–4441; e-mail: adam.schlicht@dot.gov. SUPPLEMENTARY INFORMATION: Title: COMPASS Portal Customer Satisfaction Assessment. OMB Control Number: 2126–0042. Type of Request: Revision of a currently-approved information collection request. Respondents: Federal, State, and Industry customers/users. Estimated Number of Respondents: 100,422. Estimated Time per Response: Five (5) minutes. Expiration Date: 08/31/2009. Frequency of Response: 4 times per year. Estimated Total Annual Burden: 33,474 hours [(5 minutes to complete survey × 4 times per year = 20 minutes/ 60 minutes × 140,000 annual industry respondents × .70 (70%) response rate = 32,667) + (5 minutes to complete survey × 4 times per year = 20 minutes/60 minutes × 2,691 State government users × .90 (90%) response rate) = 807 burden hours]. Background: Title II, section 207, of the E-Government Act of 2002 (Pub. L. 107–347, 116 Stat. 2899, 2916; December 17, 2002) requires Government agencies to improve the methods by which government information, including information on the Internet, is organized, preserved, and made accessible to the public. To meet this goal, FMCSA plans to provide PO 00000 Frm 00073 Fmt 4703 Sfmt 4703 a survey on the FMCSA Portal, allowing all users to assess its functionality. This includes the capability for Federal, State, and Industry users to access the Agency’s existing safety IT systems with a single set of credentials and have easy access to safety data about the companies that do business with FMCSA. The COMPASS program will also focus on improving the accuracy of data to help ensure information, such as carrier name and address, is valid and reliable. FMCSA’s legacy information systems are currently operational. However, having this many stand-alone systems has led to data quality concerns, a need for excessive IDs and passwords, and significant operational and maintenance costs. Integrating our information technologies with our business processes will, in turn, improve our operations considerably, particularly in terms of data quality, ease of use, and reduction of maintenance costs. In early 2007, FMCSA’s COMPASS program launched a series of releases of a new FMCSA Portal to its Federal, State and Industry customers. Over the coming years, more than 15 releases are planned. These releases will use portal technology to fuse and provide numerous services and functions via a single user interface and provide tailored services that seek to meet the needs of specific constituencies within our customer universe. The FMCSA COMPASS Portal will entail considerable expenditure of Federal Government dollars over the years and will fundamentally impact the nature of the relationship between the Agency and its Federal, State, and Industry customers. Consequently, the Agency intends to conduct regular and ongoing assessments of customer satisfaction with COMPASS through Form MCSA–5845 entitled, ‘‘FMCSA Portal Customer Satisfaction Assessment.’’ The primary purposes of the assessment are to: • Determine the extent to which the FMCSA Portal functionality continues to meet the needs of Agency customers; • Identify and prioritize additional modifications; and • Determine the extent that the FMCSA Portal has impacted FMCSA’s relationships with its main customer groups. The assessment will address: • Overall customer satisfaction; • Customer satisfaction against specific items; • Performance of systems integrator against agreed objectives; • Desired adjustments and modifications to systems; E:\FR\FM\04MYN1.SGM 04MYN1 Federal Register / Vol. 74, No. 84 / Monday, May 4, 2009 / Notices • Demonstrated value of investment to FMCSA and DOT; • Items about the FMCSA Portal that customers like best; and • Customer ideas for making the FMCSA Portal better. Public Comments Invited: You are asked to comment on any aspect of this information collection, including: (1) Whether the proposed collection is necessary for FMCSA’s performance including its utility in fostering assessment of the Portal; (2) the accuracy of the estimated burden; (3) ways for the FMCSA to enhance the quality, usefulness, and clarity of the collected information; and (4) ways that the burden could be minimized without reducing the quality of the collected information. The Agency will summarize and/or include your comments in the request for OMB’s clearance of this information collection request. Issued on April 24, 2009. David Anewalt, Acting Associate Administrator for Research and Information Technology. [FR Doc. E9–10174 Filed 5–1–09; 8:45 am] BILLING CODE 4910–EX–P DEPARTMENT OF TRANSPORTATION Federal Motor Carrier Safety Administration Sunshine Act Meetings; Unified Carrier Registration Plan Board of Directors AGENCY: Federal Motor Carrier Safety Administration (FMCSA). DOT. TIME AND DATE: May 14, 2009, from 12 noon until 3 p.m. Eastern Daylight Time. PLACE: This meeting will take place telephonically. Any interested person may call Mr. Avelino Gutierrez at (505) 827–4565 to receive the toll free number and pass code needed to participate in this meeting by telephone. tjames on PRODPC75 with NOTICES STATUS: Open to the public. MATTERS TO BE CONSIDERED: The Unified Carrier Registration Plan Board of Directors (the Board) will continue its work in developing and implementing the Unified Carrier Registration Plan and Agreement and to that end, may consider matters properly before the Board. FOR FURTHER INFORMATION CONTACT: Mr. Avelino Gutierrez, Chair, Unified Carrier Registration Plan Board of Directors at (505) 827–4565. VerDate Nov<24>2008 15:26 May 01, 2009 Jkt 217001 Dated: April 29, 2009. Larry W. Minor, Associate Administrator for Policy and Program Development. [FR Doc. E9–10325 Filed 4–30–09; 4:15 pm] BILLING CODE 4910–EX–P DEPARTMENT OF TRANSPORTATION Federal Motor Carrier Safety Administration [Docket No. FMCSA–2000–7918; FMCSA– 2000–8398; FMCSA–2002–13411; FMCSA– 2003–14504; FMCSA–2006–25246] Qualification of Drivers; Exemption Applications; Vision AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT. ACTION: Notice of renewal of exemptions; request for comments. SUMMARY: FMCSA announces its decision to renew the exemptions from the vision requirement in the Federal Motor Carrier Safety Regulations for 19 individuals. FMCSA has statutory authority to exempt individuals from the vision requirement if the exemptions granted will not compromise safety. The Agency has concluded that granting these exemption renewals will provide a level of safety that is equivalent to, or greater than, the level of safety maintained without the exemptions for these commercial motor vehicle (CMV) drivers. DATES: This decision is effective June 4, 2009. Comments must be received on or before June 3, 2009. ADDRESSES: You may submit comments bearing the Federal Docket Management System (FDMS) Docket ID FMCSA– 2000–7918; FMCSA–2000–8398; FMCSA–2002–13411; FMCSA–2003– 14504; FMCSA–2006–25246, using any of the following methods. • Federal eRulemaking Portal: Go to https://www.regulations.gov. Follow the on-line instructions for submitting comments. • Mail: Docket Management Facility; U.S. Department of Transportation, 1200 New Jersey Avenue, SE., West Building Ground Floor, Room W12–140, Washington, DC 20590–0001. • Hand Delivery or Courier: West Building Ground Floor, Room W12–140, 1200 New Jersey Avenue, SE., Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, except Federal holidays. • Fax: 1–202–493–2251. Each submission must include the Agency name and the docket number for this Notice. Note that DOT posts all PO 00000 Frm 00074 Fmt 4703 Sfmt 4703 20523 comments received without change to https://www.regulations.gov, including any personal information included in a comment. Please see the Privacy Act heading below. Docket: For access to the docket to read background documents or comments, go to https:// www.regulations.gov at any time or Room W12–140 on the ground level of the West Building, 1200 New Jersey Avenue, SE., Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, except Federal holidays. The FDMS is available 24 hours each day, 365 days each year. If you want acknowledgment that we received your comments, please include a selfaddressed, stamped envelope or postcard or print the acknowledgement page that appears after submitting comments on-line. Privacy Act: Anyone may search the electronic form of all comments received into any of our dockets by the name of the individual submitting the comment (or of the person signing the comment, if submitted on behalf of an association, business, labor union, etc.). You may review the DOT’s complete Privacy Act Statement in the Federal Register published on April 11, 2000 (65 FR 19476). This information is also available at https://DocketInfo.dot.gov. FOR FURTHER INFORMATION CONTACT: Dr. Mary D. Gunnels, Director, Medical Programs, (202)–366–4001, fmcsamedical@dot.gov, FMCSA, Department of Transportation, 1200 New Jersey Avenue, SE., Room W64– 224, Washington, DC 20590–0001. Office hours are from 8:30 a.m. to 5 p.m. Monday through Friday, except Federal holidays. SUPPLEMENTARY INFORMATION: Background Under 49 U.S.C. 31136(e) and 31315, FMCSA may renew an exemption from the vision requirements in 49 CFR 391.41(b)(10), which applies to drivers of CMVs in interstate commerce, for a two-year period if it finds ‘‘such exemption would likely achieve a level of safety that is equivalent to, or greater than, the level that would be achieved absent such exemption.’’ The procedures for requesting an exemption (including renewals) are set out in 49 CFR part 381. Exemption Decision This notice addresses 19 individuals who have requested a renewal of their exemption in accordance with FMCSA procedures. FMCSA has evaluated these 19 applications for renewal on their merits and decided to extend each E:\FR\FM\04MYN1.SGM 04MYN1

Agencies

[Federal Register Volume 74, Number 84 (Monday, May 4, 2009)]
[Notices]
[Pages 20522-20523]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-10174]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF TRANSPORTATION

Federal Motor Carrier Safety Administration

[Docket No. FMCSA-2008-0354]


Agency Information Collection Activities; Revision of a Currently 
Approved Information Collection Request: COMPASS Portal Customer 
Satisfaction Assessment

AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA 
announces its plan to submit the Information Collection Request (ICR) 
described below to the Office of Management and Budget (OMB) for its 
review and approval and invites public comment. The collection involves 
the assessment of Federal Motor Carrier Safety Administration's 
(FMCSA's) strategic decision to integrate its Information Technology 
(IT) with its business processes using portal technology to consolidate 
its systems and databases through the FMCSA COMPASS modernization 
initiative. The information to be collected will be used to assess the 
satisfaction of Federal, State, and industry customers with the FMCSA 
COMPASS Portal. On January 29, 2009, FMCSA published a Federal Register 
notice (at 74 FR 5207) allowing for a 60-day comment period on the 
revision of this ICR. No comments were received in response to the 
notice.

DATES: Please send your comments by June 3, 2009. OMB must receive your 
comments by this date in order to act quickly on the ICR.

ADDRESSES: All comments should reference Federal Docket Management 
System (FDMS) Docket Number FMCSA-2008-0354. Interested persons are 
invited to submit written comments on the proposed information 
collection to the Office of Information and Regulatory Affairs, Office 
of Management and Budget. Comments should be addressed to the attention 
of the Desk Officer, Department of Transportation/Office of the 
Secretary, and sent via electronic mail to oira_submission@omb.eop.gov, or faxed to (202) 395-6974, or mailed to the 
Office of Information and Regulatory Affairs, Office of Management and 
Budget, Docket Library, Room 10102, 725 17th Street, NW., Washington, 
DC 20503.

FOR FURTHER INFORMATION CONTACT: Mr. Adam Schlicht, Department of 
Transportation, Federal Motor Carrier Safety Administration, West 
Building 6th Floor, 1200 New Jersey Avenue, SE., Washington, DC 20590. 
Telephone: 202-366-4441; e-mail: adam.schlicht@dot.gov.

SUPPLEMENTARY INFORMATION:
    Title: COMPASS Portal Customer Satisfaction Assessment.
    OMB Control Number: 2126-0042.
    Type of Request: Revision of a currently-approved information 
collection request.
    Respondents: Federal, State, and Industry customers/users.
    Estimated Number of Respondents: 100,422.
    Estimated Time per Response: Five (5) minutes.
    Expiration Date: 08/31/2009.
    Frequency of Response: 4 times per year.
    Estimated Total Annual Burden: 33,474 hours [(5 minutes to complete 
survey x 4 times per year = 20 minutes/60 minutes x 140,000 annual 
industry respondents x .70 (70%) response rate = 32,667) + (5 minutes 
to complete survey x 4 times per year = 20 minutes/60 minutes x 2,691 
State government users x .90 (90%) response rate) = 807 burden hours].
    Background: Title II, section 207, of the E-Government Act of 2002 
(Pub. L. 107-347, 116 Stat. 2899, 2916; December 17, 2002) requires 
Government agencies to improve the methods by which government 
information, including information on the Internet, is organized, 
preserved, and made accessible to the public. To meet this goal, FMCSA 
plans to provide a survey on the FMCSA Portal, allowing all users to 
assess its functionality. This includes the capability for Federal, 
State, and Industry users to access the Agency's existing safety IT 
systems with a single set of credentials and have easy access to safety 
data about the companies that do business with FMCSA. The COMPASS 
program will also focus on improving the accuracy of data to help 
ensure information, such as carrier name and address, is valid and 
reliable.
    FMCSA's legacy information systems are currently operational. 
However, having this many stand-alone systems has led to data quality 
concerns, a need for excessive IDs and passwords, and significant 
operational and maintenance costs. Integrating our information 
technologies with our business processes will, in turn, improve our 
operations considerably, particularly in terms of data quality, ease of 
use, and reduction of maintenance costs.
    In early 2007, FMCSA's COMPASS program launched a series of 
releases of a new FMCSA Portal to its Federal, State and Industry 
customers. Over the coming years, more than 15 releases are planned. 
These releases will use portal technology to fuse and provide numerous 
services and functions via a single user interface and provide tailored 
services that seek to meet the needs of specific constituencies within 
our customer universe.
    The FMCSA COMPASS Portal will entail considerable expenditure of 
Federal Government dollars over the years and will fundamentally impact 
the nature of the relationship between the Agency and its Federal, 
State, and Industry customers. Consequently, the Agency intends to 
conduct regular and ongoing assessments of customer satisfaction with 
COMPASS through Form MCSA-5845 entitled, ``FMCSA Portal Customer 
Satisfaction Assessment.'' The primary purposes of the assessment are 
to:
     Determine the extent to which the FMCSA Portal 
functionality continues to meet the needs of Agency customers;
     Identify and prioritize additional modifications; and
     Determine the extent that the FMCSA Portal has impacted 
FMCSA's relationships with its main customer groups.
    The assessment will address:
     Overall customer satisfaction;
     Customer satisfaction against specific items;
     Performance of systems integrator against agreed 
objectives;
     Desired adjustments and modifications to systems;

[[Page 20523]]

     Demonstrated value of investment to FMCSA and DOT;
     Items about the FMCSA Portal that customers like best; and
     Customer ideas for making the FMCSA Portal better.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including: (1) Whether the proposed 
collection is necessary for FMCSA's performance including its utility 
in fostering assessment of the Portal; (2) the accuracy of the 
estimated burden; (3) ways for the FMCSA to enhance the quality, 
usefulness, and clarity of the collected information; and (4) ways that 
the burden could be minimized without reducing the quality of the 
collected information. The Agency will summarize and/or include your 
comments in the request for OMB's clearance of this information 
collection request.

    Issued on April 24, 2009.
David Anewalt,
Acting Associate Administrator for Research and Information Technology.
[FR Doc. E9-10174 Filed 5-1-09; 8:45 am]
BILLING CODE 4910-EX-P
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.