General Services Administration, Federal Acquisition Service, Management Services Center; Information Collection; Management Services Center (MSC) Customer Satisfaction E-Survey, 14802-14803 [E9-7244]
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14802
Federal Register / Vol. 74, No. 61 / Wednesday, April 1, 2009 / Notices
banks and nonbanking companies
owned by the bank holding company,
including the companies listed below.
The applications listed below, as well
as other related filings required by the
Board, are available for immediate
inspection at the Federal Reserve Bank
indicated. The applications also will be
available for inspection at the offices of
the Board of Governors. Interested
persons may express their views in
writing on the standards enumerated in
the BHC Act (12 U.S.C. 1842(c)). If the
proposal also involves the acquisition of
a nonbanking company, the review also
includes whether the acquisition of the
nonbanking company complies with the
standards in section 4 of the BHC Act
(12 U.S.C. 1843). Unless otherwise
noted, nonbanking activities will be
conducted throughout the United States.
Additional information on all bank
holding companies may be obtained
from the National Information Center
website at www.ffiec.gov/nic/.
Unless otherwise noted, comments
regarding each of these applications
must be received at the Reserve Bank
indicated or the offices of the Board of
Governors not later than April 27, 2009.
A. Federal Reserve Bank of Chicago
(Colette A. Fried, Assistant Vice
President) 230 South LaSalle Street,
Chicago, Illinois 60690–1414:
1. Community First Financial
Corporation, Kokomo, Indiana; to
become a bank holding company by
acquiring 100 percent of the voting
shares of Community First Bank of
Howard County, Kokomo, Indiana.
B. Federal Reserve Bank of Dallas (E.
Ann Worthy, Vice President) 2200
North Pearl Street, Dallas, Texas 75201–
2272:
1. Texas Independent Bancshares,
Inc., Texas City, Texas; to acquire 51
percent of the voting shares of Houston
Business Bank, Houston, Texas, a de
novo bank.
Board of Governors of the Federal Reserve
System, March 27, 2009.
Robert deV. Frierson,
Deputy Secretary of the Board.
[FR Doc. E9–7270 Filed 3–31–09; 8:45 am]
CFR Part 225) to engage de novo, or to
acquire or control voting securities or
assets of a company, including the
companies listed below, that engages
either directly or through a subsidiary or
other company, in a nonbanking activity
that is listed in § 225.28 of Regulation Y
(12 CFR 225.28) or that the Board has
determined by Order to be closely
related to banking and permissible for
bank holding companies. Unless
otherwise noted, these activities will be
conducted throughout the United States.
Each notice is available for inspection
at the Federal Reserve Bank indicated.
The notice also will be available for
inspection at the offices of the Board of
Governors. Interested persons may
express their views in writing on the
question whether the proposal complies
with the standards of section 4 of the
BHC Act. Additional information on all
bank holding companies may be
obtained from the National Information
Center website at www.ffiec.gov/nic/.
Unless otherwise noted, comments
regarding the applications must be
received at the Reserve Bank indicated
or the offices of the Board of Governors
not later than April 16, 2009.
A. Federal Reserve Bank of Kansas
City (Todd Offenbacker, Assistant Vice
President) 1 Memorial Drive, Kansas
City, Missouri 64198–0001:
1. Midwest Banco Corporation,
Cozad, Nebraska; to retain Grabenstein
Insurance & Financial Services, Inc.,
Eustis, Nebraska, and continue to
engage in general insurance activities,
pursuant to section 225.28(b)(11)(iii)(A)
of Regulation Y.
SUMMARY: Under the provisions of the
Paperwork Reduction Act of 1995 (44
U.S.C. Chapter 35), the General Services
Administration will be submitting to the
Office of Management and Budget
(OMB) a request to review and approve
a new information collection
requirement regarding a Management
Services Center (MSC) Customer
Satisfaction E-Survey.
Public comments are particularly
invited on: Whether this collection of
information is necessary and whether it
will have practical utility; whether our
estimate of the public burden of this
collection of information is accurate and
based on valid assumptions and
methodology; and ways to enhance the
quality, utility, and clarity of the
information to be collected.
DATES: Submit comments on or before:
May 1, 2009.
FOR FURTHER INFORMATION CONTACT: Ms.
Geri Haworth, Director, Business
Management Division, Management
Services Center, Federal Acquisition
Service, at telephone (253) 931–7064 or
via e-mail to geri.haworth@gsa.gov.
ADDRESSES: Submit comments regarding
this burden estimate or any other aspect
of this collection of information,
including suggestions for reducing this
burden to the Regulatory Secretariat
(VPR), General Services Administration,
Room 4041, 1800 F Street, NW.,
Washington, DC 20405. Please cite OMB
Control No. 3090–XXXX, Management
Services Center (MSC) Customer
Satisfaction E-Survey, in all
correspondence.
Board of Governors of the Federal Reserve
System, March 27, 2009.
Robert deV. Frierson,
Deputy Secretary of the Board.
[FR Doc. E9–7271 Filed 3–31–09; 8:45 am]
SUPPLEMENTARY INFORMATION:
BILLING CODE 6210–01–S
GENERAL SERVICES
ADMINISTRATION
Notice of Proposals To Engage in
Permissible Nonbanking Activities or
To Acquire Companies That Are
Engaged in Permissible Nonbanking
Activities
The companies listed in this notice
have given notice under section 4 of the
Bank Holding Company Act (12 U.S.C.
1843) (BHC Act) and Regulation Y (12
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[OMB Control No. 3090–XXXX]
General Services Administration,
Federal Acquisition Service,
Management Services Center;
Information Collection; Management
Services Center (MSC) Customer
Satisfaction E-Survey
AGENCY: Management Services Center
(MSC), Federal Acquisition Service
(FAS), General Services Administration
(GSA).
ACTION: Notice of request for comments
regarding a new OMB clearance.
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The data collected from the
Management Services Center (MSC)
Customer Satisfaction E-Survey will be
used to measure customer satisfaction
and to identify areas where service to
Federal agencies and industry requires
improvement.
B. Annual Reporting Burden
BILLING CODE 6210–01–S
FEDERAL RESERVE SYSTEM
A. Purpose
Respondents: 400.
Responses per Respondent: 1.
Hours per Response: .05.
Total Burden Hours: 20.
Obtaining Copies of Proposals:
Requesters may obtain a copy of the
information collection documents from
the General Services Administration,
Regulatory Secretariat (VPR), 1800 F
Street, NW., Room 4041, Washington,
DC 20405, telephone (202) 501–4755.
Please cite OMB Control No. 3090–
XXXX, Management Services Center
(MSC) Customer Satisfaction E-Survey,
in all correspondence.
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Federal Register / Vol. 74, No. 61 / Wednesday, April 1, 2009 / Notices
Dated: March 23, 2009.
[FR Doc. E9–7244 Filed 3–31–09; 8:45 am]
BILLING CODE 6820–DH–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Agency for Healthcare Research and
Quality
Agency Information Collection
Activities: Proposed Collection;
Comment Request
AGENCY: Agency for Healthcare Research
and Quality, HHS.
ACTION: Notice.
SUMMARY: This notice announces the
intention of the Agency for Healthcare
Research and Quality (AHRQ) to request
that the Office of Management and
Budget (OMB) approve the proposed
information collection project:
‘‘Assessing Organizational Responses to
AHRQ’s Health Literacy Pharmacy
Tools.’’ In accordance with the
Paperwork Reduction Act of 1995, 44
U.S.C. 3506(c)(2)(A), AHRQ invites the
public to comment on this proposed
information collection.
This proposed information collection
was previously published in the Federal
Register on January 29th, 2009 and
allowed 60 days for public comment. No
comments were received. The purpose
of this notice is to allow an additional
30 days for public comment.
DATES: Comments on this notice must be
received by May 1, 2009.
ADDRESSES: Written comments should
be submitted to: AHRQ’s OMB Desk
Officer by fax at (202) 395–6974
(attention: AHRQ’s desk officer) or by email at OIRA_submission@omb.eop.gov
(attention: AHRQ’s desk officer).
Copies of the proposed collection
plans, data collection instruments, and
specific details on the estimated burden
can be obtained from the AHRQ Reports
Clearance Officer.
FOR FURTHER INFORMATION CONTACT:
Doris Lefkowitz, AHRQ Reports
Clearance Officer, (301) 427–1477, or by
e-mail at doris.lefkowitz@ahrq.hhs.gov.
SUPPLEMENTARY INFORMATION: Proposed
Project: Assessing Organizational
Responses to AHRQ’s Health Literacy
Pharmacy Tools.
According to the 2003 National
Assessment of Adult Literacy, only 12
percent of adults have proficient health
literacy—the capacity to obtain, process,
and understand basic health
information and services needed to
make appropriate health decisions.
Limited health literacy often leads to
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medication errors. For example, one
study found that a majority of adults
with low health literacy did not
understand instructions to ‘‘take
medication on an empty stomach.’’
Overall, it is estimated that low health
literacy costs the U.S. health care
system $50 billion to $73 billion per
year. Pharmacies can serve as an
important source of medication
information for people with limited
health literacy, but relatively few
pharmacies have implemented health
literacy practices (Praska et al., 2005).
Recognizing that pharmacies may
need outside knowledge and assistance
to improve their health literacy
practices, AHRQ, through a previous
task order, supported the creation of the
following four health literacy tools for
pharmacy settings, which have been
validated in institutional pharmacy
settings.
1. Is Our Pharmacy Meeting Patients’
Needs? A Pharmacy Health Literacy
Assessment Tool User’s Guide (Jacobson
et al., 2007).
2. Strategies to improve
Communication between Staff and
Patients: Training Program for Pharmacy
Staff (Kripalini & Jacobson, 2007).
3. How to Create a Pill Card (Jacobson
et al., 2008).
4. Telephone Reminders: A Tool to
Help Refill Medications on Time
(Jacobson et al., 2008).
AHRQ now proposes to distribute
these tools to a more diverse set of
pharmacies and to conduct in-depth
case studies to enhance our
understanding about the conditions that
may facilitate or impede the adoption of
the tools in these settings. AHRQ would
use insights gained to develop materials
(promotional implementation guides)
that could assist interested pharmacies
in putting the tools into practice and
anticipating and overcoming obstacles
to doing so.
The pharmacy health literacy tools
will be disseminated through an AHRQ
Web site, which will also provide
technical assistance to pharmacies that
wish to implement the tools. A
description of the tools and site will be
distributed to pharmacists through
national pharmacy organizations’ trade
publications and a direct mailing to
chain pharmacy headquarters. We
anticipate that we would be able to
reach as many as 60,000 individual
pharmacists across the country through
these channels.
This project is being conducted
pursuant to AHRQ’s statutory authority
to conduct and support research on
health care and on systems for the
delivery of such care, including
activities with respect to: The quality,
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14803
effectiveness, efficiency,
appropriateness and value of health care
services; quality measurement and
improvement; and health care costs,
productivity, organization, and market
forces. 42 U.S.C. 299a(a)(1), (2), and (6).
Method of Collection
Case Studies
Through its contractor, AHRQ
proposes to conduct 7 in-depth case
studies to assess pharmacies’
experiences with implementation of one
or more of these four health literacy
tools, using interviews, site visits,
review of documents and a survey of
pharmacy staff from case study
pharmacies. In addition, AHRQ will
conduct 2 more limited studies of
pharmacies that were aware of the tools
but chose not to implement them.
A 1-day site visit will be conducted
with each of the 7 sites that implement
at least one of the tools. Each site visit
will include a walk-through of the
pharmacy site to see the physical layout,
an interview with the key informant or
contact person, and individual
interviews with up to four additional
pharmacy employees, who may include
the pharmacy manager, staff
pharmacists, pharmacy technicians, and
pharmacy clerks.
Therefore, up to 35 interviews will be
completed across the 7 sites that
implement one or more of the tools. In
addition, up to 12 pharmacy staff at
each of the 7 implementation sites will
complete the tool’s Pharmacy Staff
Survey contained in the Pharmacy
Health Literacy Assessment Tool.
For each of the two pharmacies which
do not implement the tools, interviews
will be conducted with up to 2
informants per site. The content of this
interview will be similar, but not
identical, to the interviews with staff at
the implementing sites.
Web Site Visitors’ Survey
For pharmacists and other visitors to
the AHRQ Web site, we will conduct a
voluntary survey regarding health
literacy in general, and feedback
regarding AHRQ’s health literacy tools.
The Web site visitors’ survey will be
available on-line.
Estimated Annual Respondent Burden
Exhibit 1 shows the estimated
annualized burden hours for the
respondents’ time to participate in the
case studies. The staff interview at the
implementing sites will be completed
with up to 5 total pharmacy staff
members from each of the 7 pharmacies
that implement at least one of the health
literacy tools. Staff interviews at the two
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]]>Agencies
[Federal Register Volume 74, Number 61 (Wednesday, April 1, 2009)]
[Notices]
[Pages 14802-14803]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E9-7244]
=======================================================================
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GENERAL SERVICES ADMINISTRATION
[OMB Control No. 3090-XXXX]
General Services Administration, Federal Acquisition Service,
Management Services Center; Information Collection; Management Services
Center (MSC) Customer Satisfaction E-Survey
AGENCY: Management Services Center (MSC), Federal Acquisition Service
(FAS), General Services Administration (GSA).
ACTION: Notice of request for comments regarding a new OMB clearance.
-----------------------------------------------------------------------
SUMMARY: Under the provisions of the Paperwork Reduction Act of 1995
(44 U.S.C. Chapter 35), the General Services Administration will be
submitting to the Office of Management and Budget (OMB) a request to
review and approve a new information collection requirement regarding a
Management Services Center (MSC) Customer Satisfaction E-Survey.
Public comments are particularly invited on: Whether this
collection of information is necessary and whether it will have
practical utility; whether our estimate of the public burden of this
collection of information is accurate and based on valid assumptions
and methodology; and ways to enhance the quality, utility, and clarity
of the information to be collected.
DATES: Submit comments on or before: May 1, 2009.
FOR FURTHER INFORMATION CONTACT: Ms. Geri Haworth, Director, Business
Management Division, Management Services Center, Federal Acquisition
Service, at telephone (253) 931-7064 or via e-mail to
geri.haworth@gsa.gov.
ADDRESSES: Submit comments regarding this burden estimate or any other
aspect of this collection of information, including suggestions for
reducing this burden to the Regulatory Secretariat (VPR), General
Services Administration, Room 4041, 1800 F Street, NW., Washington, DC
20405. Please cite OMB Control No. 3090-XXXX, Management Services
Center (MSC) Customer Satisfaction E-Survey, in all correspondence.
SUPPLEMENTARY INFORMATION:
A. Purpose
The data collected from the Management Services Center (MSC)
Customer Satisfaction E-Survey will be used to measure customer
satisfaction and to identify areas where service to Federal agencies
and industry requires improvement.
B. Annual Reporting Burden
Respondents: 400.
Responses per Respondent: 1.
Hours per Response: .05.
Total Burden Hours: 20.
Obtaining Copies of Proposals: Requesters may obtain a copy of the
information collection documents from the General Services
Administration, Regulatory Secretariat (VPR), 1800 F Street, NW., Room
4041, Washington, DC 20405, telephone (202) 501-4755. Please cite OMB
Control No. 3090-XXXX, Management Services Center (MSC) Customer
Satisfaction E-Survey, in all correspondence.
[[Page 14803]]
Dated: March 23, 2009.
[FR Doc. E9-7244 Filed 3-31-09; 8:45 am]
BILLING CODE 6820-DH-P
