Truth in Lending, 5244-5498 [E8-31185]
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I. Background on TILA and
Regulation Z
FEDERAL RESERVE SYSTEM
12 CFR Part 226
[Regulation Z; Docket No. R–1286]
Truth in Lending
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AGENCY: Board of Governors of the
Federal Reserve System.
ACTION: Final rule.
SUMMARY: The Board is amending
Regulation Z, which implements the
Truth in Lending Act (TILA), and the
staff commentary to the regulation,
following a comprehensive review of
TILA’s rules for open-end (revolving)
credit that is not home-secured.
Consumer testing was conducted as a
part of the review.
Except as otherwise noted, the
changes apply solely to open-end credit.
Disclosures accompanying credit card
applications and solicitations must
highlight fees and reasons penalty rates
might be applied, such as for paying
late. Creditors are required to
summarize key terms at account
opening and when terms are changed.
Specific fees are identified that must be
disclosed to consumers in writing before
an account is opened, and creditors are
given flexibility regarding how and
when to disclose other fees imposed as
part of the open-end plan. Costs for
interest and fees are separately
identified for the cycle and year to date.
Creditors are required to give 45 days’
advance notice prior to certain changes
in terms and before the rate applicable
to a consumer’s account is increased as
a penalty. Rules of general applicability
such as the definition of open-end
credit, dispute resolution procedures,
and payment processing limitations
apply to all open-end plans, including
home-equity lines of credit. Rules
regarding the disclosure of debt
cancellation and debt suspension
agreements are revised for both closedend and open-end credit transactions.
Loans taken against employer-sponsored
retirement plans are exempt from TILA
coverage.
DATES: The rule is effective July 1, 2010.
FOR FURTHER INFORMATION CONTACT:
Benjamin K. Olson, Attorney, Amy
Burke or Vivian Wong, Senior
Attorneys, or Krista Ayoub, Ky TranTrong, or John Wood, Counsels,
Division of Consumer and Community
Affairs, Board of Governors of the
Federal Reserve System, at (202) 452–
3667 or 452–2412; for users of
Telecommunications Device for the Deaf
(TDD) only, contact (202) 263–4869.
SUPPLEMENTARY INFORMATION:
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Congress enacted the Truth in
Lending Act (TILA) based on findings
that economic stability would be
enhanced and competition among
consumer credit providers would be
strengthened by the informed use of
credit resulting from consumers’
awareness of the cost of credit. The
purposes of TILA are (1) to provide a
meaningful disclosure of credit terms to
enable consumers to compare credit
terms available in the marketplace more
readily and avoid the uninformed use of
credit; and (2) to protect consumers
against inaccurate and unfair credit
billing and credit card practices.
TILA’s disclosures differ depending
on whether consumer credit is an openend (revolving) plan or a closed-end
(installment) loan. TILA also contains
procedural and substantive protections
for consumers. TILA is implemented by
the Board’s Regulation Z. An Official
Staff Commentary interprets the
requirements of Regulation Z. By
statute, creditors that follow in good
faith Board or official staff
interpretations are insulated from civil
liability, criminal penalties, or
administrative sanction.
II. Summary of Major Changes
The goal of the amendments to
Regulation Z is to improve the
effectiveness of the disclosures that
creditors provide to consumers at
application and throughout the life of an
open-end (not home-secured) account.
The changes are the result of the Board’s
review of the provisions that apply to
open-end (not home-secured) credit.
The Board is adopting changes to
format, timing, and content
requirements for the five main types of
open-end credit disclosures governed by
Regulation Z: (1) Credit and charge card
application and solicitation disclosures;
(2) account-opening disclosures; (3)
periodic statement disclosures; (4)
change-in-terms notices; and (5)
advertising provisions. The Board is
also adopting additional protections that
complement rules issued by the Board
and other federal banking agencies
published elsewhere in today’s Federal
Register regarding certain credit card
practices.
Applications and solicitations.
Format and content changes are adopted
to make the credit and charge card
application and solicitation disclosures
more meaningful and easier for
consumers to use. The changes include:
• Adopting new format requirements for
the summary table, including rules regarding:
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type size and use of boldface type for certain
key terms, and placement of information.
• Revising content, including: a
requirement that creditors disclose the
duration that penalty rates may be in effect,
a shorter disclosure about variable rates, new
descriptions when a grace period is offered
on purchases or when no grace period is
offered, and a reference to consumer
education materials on the Board’s Web site.
Account-opening disclosures.
Requirements for cost disclosures
provided at account opening are
adopted to make the information more
conspicuous and easier to read. The
changes include:
• Disclosing certain key terms in a
summary table at account opening, in order
to summarize for consumers key information
that is most important to informed decisionmaking. The table is substantially similar to
the table required for credit and charge card
applications and solicitations.
• Adopting a different approach to
disclosing fees, to provide greater clarity for
identifying fees that must be disclosed. In
addition, creditors would have flexibility to
disclose charges (other than those in the
summary table) in writing or orally.
Periodic statement disclosures.
Revisions are adopted to make
disclosures on periodic statements more
understandable, primarily by making
changes to the format requirements,
such as by grouping fees and interest
charges together. The changes include:
• Itemizing interest charges for different
types of transactions, such as purchases and
cash advances, grouping interest charges and
fees separately, and providing separate totals
of fees and interest for the month and yearto-date.
• Eliminating the requirement to disclose
an ‘‘effective APR.’’
• Requiring disclosure of the effect of
making only the minimum required payment
on the time to repay balances, as required by
the Bankruptcy Act.
Changes in consumer’s interest rate
and other account terms. The final rule
expands the circumstances under which
consumers receive written notice of
changes in the terms (e.g., an increase in
the interest rate) applicable to their
accounts, and increase the amount of
time these notices must be sent before
the change becomes effective. The
changes include:
• Increasing advance notice before a
changed term can be imposed from 15 to 45
days, to better allow consumers to obtain
alternative financing or change their account
usage.
• Requiring creditors to provide 45 days’
prior notice before the creditor increases a
rate either due to a change in the terms
applicable to the consumer’s account or due
to the consumer’s delinquency or default or
as a penalty.
• When a change-in-terms notice
accompanies a periodic statement, requiring
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a tabular disclosure on the front side of the
periodic statement of the key terms being
changed.
Advertising provisions. Rules
governing advertising of open-end credit
are revised to help ensure consumers
better understand the credit terms
offered. These revisions include:
• Requiring advertisements that state a
periodic payment amount on a plan offered
to finance the purchase of goods or services
to state, in equal prominence to the periodic
payment amount, the time period required to
pay the balance and the total of payments if
only periodic payments are made.
• Permitting advertisements to refer to a
rate as ‘‘fixed’’ only if the advertisement
specifies a time period for which the rate is
fixed and the rate will not increase for any
reason during that time, or if a time period
is not specified, if the rate will not increase
for any reason while the plan is open.
Additional protections. Rules are
adopted that provide additional
protections to consumers. These
include:
• In setting reasonable cut-off hours for
mailed payments to be received on the due
date and be considered timely, deeming 5
p.m. to be a reasonable time.
• Requiring creditors that do not accept
mailed payments on the due date, such as on
weekends or holidays, to treat a mailed
payment received on the next business day
as timely.
• Clarifying that advances that are
separately underwritten are generally not
open-end credit, but closed-end credit for
which closed-end disclosures must be given.
III. The Board’s Review of Open-end
Credit Rules
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A. Advance Notices of Proposed
Rulemaking
December 2004 ANPR. The Board
began a review of Regulation Z in
December 2004.1 The Board initiated its
review of Regulation Z by issuing an
advance notice of proposed rulemaking
(December 2004 ANPR). 69 FR 70925,
December 8, 2004. At that time, the
Board announced its intent to conduct
its review of Regulation Z in stages,
focusing first on the rules for open-end
(revolving) credit accounts that are not
home-secured, chiefly general-purpose
credit cards and retailer credit card
plans. The December 2004 ANPR sought
public comment on a variety of specific
issues relating to three broad categories:
the format of open-end credit
disclosures, the content of those
disclosures, and the substantive
1 The review was initiated pursuant to
requirements of section 303 of the Riegle
Community Development and Regulatory
Improvement Act of 1994, section 610(c) of the
Regulatory Flexibility Act of 1980, and section 2222
of the Economic Growth and Regulatory Paperwork
Reduction Act of 1996.
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protections provided for open-end
credit under the regulation. The
December 2004 ANPR solicited
comment on the scope of the Board’s
review, and also requested commenters
to identify other issues that the Board
should address in the review. A
summary of the comments received in
response to the December 2004 ANPR is
contained in the supplementary
information to proposed revisions to
Regulation Z published by the Board in
June 2007 (June 2007 Proposal). 72 FR
32948, 32949, June 14, 2007.
October 2005 ANPR. The Bankruptcy
Abuse Prevention and Consumer
Protection Act of 2005 (the Bankruptcy
Act) primarily amended the federal
bankruptcy code, but also contained
several provisions amending TILA.
Public Law 109–8, 119 Stat. 23. The
Bankruptcy Act’s TILA amendments
principally deal with open-end credit
accounts and require new disclosures
on periodic statements, on credit card
applications and solicitations, and in
advertisements.
In October 2005, the Board published
a second ANPR to solicit comment on
implementing the Bankruptcy Act
amendments (October 2005 ANPR). 70
FR 60235, October 17, 2005. In the
October 2005 ANPR, the Board stated its
intent to implement the Bankruptcy Act
amendments as part of the Board’s
ongoing review of Regulation Z’s openend credit rules. A summary of the
comments received in response to the
October 2005 ANPR also is contained in
the supplementary information to the
June 2007 Proposal. 72 FR 32948,
32950, June 14, 2007.
B. Notices of Proposed Rulemakings
June 2007 Proposal. The Board
published proposed amendments to
Regulation Z’s rules for open-end plans
that are not home-secured in June 2007.
72 FR 32948, June 14, 2007. The goal of
the proposed amendments to Regulation
Z was to improve the effectiveness of
the disclosures that creditors provide to
consumers at application and
throughout the life of an open-end (not
home-secured) account. In developing
the proposal, the Board conducted
consumer research, in addition to
considering comments received on the
two ANPRs. Specifically, the Board
retained a research and consulting firm
(Macro International) to assist the Board
in using consumer testing to develop
proposed model forms, as discussed in
C. Consumer Testing of this section,
below. The proposal would have made
changes to format, timing, and content
requirements for the five main types of
open-end credit disclosures governed by
Regulation Z: (1) Credit and charge card
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application and solicitation disclosures;
(2) account-opening disclosures; (3)
periodic statement disclosures; (4)
change-in-terms notices; and (5)
advertising provisions.
For credit and charge card application
and solicitation disclosures, the June
2007 Proposal included new format
requirements for the summary table,
such as rules regarding type size and
use of boldface type for certain key
terms, placement of information, and
the use of cross-references. Content
revisions included requiring creditors to
disclose the duration that penalty rates
may be in effect and a shorter disclosure
about variable rates.
For disclosures provided at account
opening, the June 2007 Proposal called
for creditors to disclose certain key
terms in a summary table that is
substantially similar to the table
required for credit and charge card
applications and solicitations. A
different approach to disclosing fees
was proposed, to provide greater clarity
for identifying fees that must be
disclosed, and to provide creditors with
flexibility to disclose charges (other
than those in the summary table) in
writing or orally.
The June 2007 Proposal also included
changes to the format requirements for
periodic statements, such as by
grouping fees, interest charges, and
transactions together and providing
separate totals of fees and interest for
the month and year-to-date. The
proposal also modified the provisions
for disclosing the ‘‘effective APR,’’
including format and terminology
requirements to make it more
understandable. Because of concerns
about the disclosure’s effectiveness,
however, the Board also solicited
comment on whether this rate should be
required to be disclosed. The proposal
required card issuers to disclose the
effect of making only the minimum
required payment on repayment of
balances, as required by the Bankruptcy
Act.
For changes in consumer’s interest
rate and other account terms, the June
2007 Proposal expanded the
circumstances under which consumers
receive written notice of changes in the
terms (e.g., an increase in the interest
rate) applicable to their accounts to
include increases of a rate due to the
consumer’s delinquency or default, and
increased the amount of time (from 15
to 45 days) these notices must be sent
before the change becomes effective.
For advertisements that state a
minimum monthly payment on a plan
offered to finance the purchase of goods
or services, the June 2007 Proposal
required additional information about
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the time period required to pay the
balance and the total of payments if
only minimum payments are made. The
proposal also limited the circumstances
under which an advertisement may refer
to a rate as ‘‘fixed.’’
The Board received over 2,500
comments on the June 2007 Proposal.
About 85% of these were from
consumers and consumer groups, and of
those, nearly all (99%) were from
individuals. Of the approximately 15%
of comment letters received from
industry representatives, about 10%
were from financial institutions or their
trade associations. The vast majority
(90%) of the industry letters were from
credit unions and their trade
associations. Those latter comments
mainly concerned a proposed revision
to the definition of open-end credit that
could affect how many credit unions
currently structure their consumer loan
products.
In general, commenters generally
supported the June 2007 Proposal and
the Board’s use of consumer testing to
develop revisions to disclosure
requirements. There was opposition to
some aspects of the proposal. For
example, industry representatives
opposed many of the format
requirements for periodic statements as
being overly prescriptive. They also
opposed the Board’s proposal to require
creditors to provide at least 45 days’
advance notice before certain key terms
change or interest rates are increased
due to default or delinquency or as a
penalty. Consumer groups opposed the
Board’s proposed alternative that would
eliminate the effective annual
percentage rate (effective APR) as a
periodic statement disclosure.
Consumers and consumer groups also
believed the Board’s proposal was too
limited in scope and urged the Board to
provide more substantive protections
and prohibit certain card issuer
practices. Comments on specific
proposed revisions are discussed in VI.
Section-by-Section Analysis, below.
May 2008 Proposal. In May 2008, the
Board published revisions to several
disclosures in the June 2007 Proposal
(May 2008 Proposal). 73 FR 28866, May
19, 2008. In developing these revisions,
the Board considered comments
received on the June 2007 Proposal and
worked with its testing consultant,
Macro International, to conduct
additional consumer research, as
discussed in C. Consumer Testing of
this section, below. In addition, the May
2008 Proposal contained proposed
amendments to Regulation Z that
complemented a proposal published by
the Board, along with the Office of
Thrift Supervision and the National
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Credit Union Administration, to adopt
rules prohibiting specific unfair acts or
practices with respect to consumer
credit card accounts under their
authority under the Federal Trade
Commission Act (FTC Act). See 15
U.S.C. 57a(f)(1). 73 FR 28904, May 19,
2008.
The May 2008 Proposal would have,
among other things, required changes
for the summary table provided on or
with application and solicitations for
credit and charge cards. Specifically, it
would have required different
terminology than the term ‘‘grace
period’’ as a heading that describes
whether the card issuer offers a grace
period on purchases, and added a de
minimis dollar amount trigger of more
than $1.00 for disclosing minimum
interest or finance charges.
Under the May 2008 Proposal,
creditors assessing fees at account
opening that are 25% or more of the
minimum credit limit would have been
required to provide in the accountopening summary table a notice of the
consumer’s right to reject the plan after
receiving disclosures if the consumer
has not used the account or paid a fee
(other than certain application fees).
Currently, creditors may require
consumers to comply with reasonable
payment instructions. The May 2008
Proposal would have deemed a cut-off
hour for receiving mailed payments
before 5 p.m. on the due date to be an
unreasonable instruction. The proposal
also would have prohibited creditors
that set due dates on a weekend or
holiday but do not accept mailed
payments on those days from
considering a payment received on the
next business day as late for any reason.
For deferred interest plans that
advertise ‘‘no interest’’ or similar terms,
the May 2008 Proposal would have
added notice and proximity
requirements to require advertisements
to state the circumstances under which
interest is charged from the date of
purchase and, if applicable, that the
minimum payments required will not
pay off the balance in full by the end of
the deferral period.
The Board received over 450
comments on the May 2008 Proposal.
About 88% of these were from
consumers and consumer groups, and of
those, nearly all (98%) were from
individuals. Six comments (1%) were
from government officials or
organizations, and the remaining 11%
represented industry, such as financial
institutions or their trade associations
and payment system networks.
Commenters generally supported the
May 2008 Proposal, although like the
June 2007 Proposal, some commenters
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opposed aspects of the proposal. For
example, operational concerns and costs
for system changes were cited by
industry representatives that opposed
limitations on when creditors may
consider mailed payments to be
untimely. Regarding revised disclosure
requirements, some industry and
consumer group commenters opposed
proposed heading descriptions for
accounts offering a grace period,
although these commenters were split
between those that favor retaining the
current term (‘‘grace period’’) and those
that suggested other heading
descriptions. Consumer groups opposed
the May 2008 proposal to permit card
issuers and creditors to omit charges in
lieu of interest that are $1.00 or less
from the table provided with credit or
charge card applications and
solicitations and the table provided at
account opening. Some retailers
opposed the proposed advertising rules
for deferred interest offers. Comments
on specific proposed revisions are
discussed in VI. Section-by-Section
Analysis, below.
C. Consumer Testing
Developing the June 2007 Proposal. A
principal goal for the Regulation Z
review was to produce revised and
improved credit card disclosures that
consumers will be more likely to pay
attention to, understand, and use in
their decisions, while at the same time
not creating undue burdens for
creditors. In April 2006, the Board
retained a research and consulting firm
(Macro International) that specializes in
designing and testing documents to
conduct consumer testing to help the
Board review Regulation Z’s credit card
rules. Specifically, the Board used
consumer testing to develop model
forms that were proposed in June 2007
for the following credit card disclosures
required by Regulation Z:
• Summary table disclosures provided in
direct-mail solicitations and applications;
• Disclosures provided at account opening;
• Periodic statement disclosures; and
• Subsequent disclosures, such as notices
provided when key account terms are
changed, and notices on checks provided to
access credit card accounts.
Working closely with the Board,
Macro International conducted several
tests. Each round of testing was
conducted in a different city throughout
the United States. In addition, the
consumer testing groups contained
participants with a range of ethnicities,
ages, educational levels, and credit card
behavior. The consumer testing groups
also contained participants likely to
have subprime credit cards as well as
those likely to have prime credit cards.
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Initial research and design of
disclosures for testing. In advance of
testing a series of revised disclosures,
the Board conducted research to learn
what information consumers currently
use in making decisions about their
credit card accounts, and how they
currently use disclosures that are
provided to them. In May and June
2006, the Board worked with Macro
International to conduct two sets of
focus groups with credit card
consumers. Through these focus groups,
the Board gathered information on what
credit terms consumers usually consider
when shopping for a credit card, what
information they find useful when they
receive a new credit card in the mail,
and what information they find useful
on periodic statements. In August 2006,
the Board worked with Macro
International to conduct one-on-one
discussions with credit card account
holders. Consumers were asked to view
existing sample credit card disclosures.
The goals of these interviews were: (1)
To learn more about what information
consumers read when they receive
current credit card disclosures; (2) to
research how easily consumers can find
various pieces of information in these
disclosures; and (3) to test consumers’
understanding of certain credit cardrelated words and phrases. In the fall of
2006, the Board worked with Macro
International to develop sample credit
card disclosures to be used in the later
rounds of testing, taking into account
information learned through the focus
groups and the one-on-one interviews.
Additional testing and revisions to
disclosures. In late 2006 and early 2007,
the Board worked with Macro
International to conduct four rounds of
one-on-one interviews (seven to nine
participants per round), where
consumers were asked to view new
sample credit card disclosures
developed by the Board and Macro
International. The rounds of interviews
were conducted sequentially to allow
for revisions to the testing materials
based on what was learned from the
testing during each previous round.
Several of the model forms contained
in the June 2007 Proposal were
developed through the testing. A report
summarizing the results of the testing is
available on the Board’s public Web
site: https://www.federalreserve.gov (May
2007 Macro Report).2 See also VI.
Section-by-Section Analysis, below. To
illustrate by example:
• Testing participants generally read the
summary table provided in direct-mail credit
card solicitations and applications and
2 Design
and Testing of Effective Truth in Lending
Disclosures, Macro International, May 16, 2007.
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ignored information presented outside of the
table. The June 2007 Proposal would have
required that information about events that
trigger penalty rates and about important fees
(late-payment fees, over-the-credit-limit fees,
balance transfer fees, and cash advance fees)
be placed in the table. Currently, this
information may be placed outside the table.
• With respect to the account-opening
disclosures, consumer testing indicates that
consumers commonly do not review their
account agreements, which currently are
often in small print and dense prose. The
June 2007 Proposal would have required
creditors to include a table summarizing the
key terms applicable to the account, similar
to the table required for credit card
applications and solicitations. The goal of
setting apart the most important terms in this
way is to better ensure that consumers are
apprised of those terms.
• With respect to periodic statement
disclosures, many consumers more easily
noticed the number and amount of fees when
the fees were itemized and grouped together
with interest charges. Consumers also
noticed fees and interest charges more
readily when they were located near the
disclosure of the transactions on the account.
The June 2007 Proposal would have required
creditors to group all fees together and
describe them in a manner consistent with
consumers’ general understanding of costs
(‘‘interest charge’’ or ‘‘fee’’), without regard to
whether the fees would be considered
‘‘finance charges,’’ ‘‘other charges’’ or neither
under the regulation.
• With respect to change-in-terms notices,
creditors commonly provide notices about
changes to terms or rates in the same
envelope with periodic statements.
Consumer testing indicates that consumers
may not typically look at the notices if they
are provided as separate inserts given with
periodic statements. In such cases under the
June 2007 Proposal, a table summarizing the
change would have been required on the
periodic statement directly above the
transaction list, where consumers are more
likely to notice the changes.
Developing the May 2008 Proposal. In
early 2008, the Board worked with a
testing consultant, Macro International,
to revise model disclosures published in
the June 2007 Proposal in response to
comments received. In March 2008, the
Board conducted an additional round of
one-on-one interviews on revised
disclosures provided with applications
and solicitations, on periodic
statements, and with checks that access
a credit card account. A report
summarizing the results of the testing is
available on the Board’s public Web
site: https://www.federalreserve.gov
(December 2008 Macro Report on
Qualitative Testing).3
With respect to the summary table
provided in direct-mail credit card
solicitations and applications,
3 Design and Testing of Effective Truth in Lending
Disclosures: Findings from Qualitative Consumer
Research, Macro International, December 15, 2008.
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participants who read the heading
‘‘How to Avoid Paying Interest on
Purchases’’ on the row describing a
grace period generally understood what
the phrase meant. The May 2008
Proposal would have required issuers to
use that phrase, or a substantially
similar phrase, as the row heading to
describe an account with a grace period
for purchases, and the phrase ‘‘Paying
Interest,’’ or a substantially similar
phrase, if no grace period is offered.
(The same row headings were also
proposed for tables provided at accountopening and with checks that access
credit card accounts.)
Prior to the May 2008 Proposal, the
Board also tested a disclosure of a useby date applicable to checks that access
a credit card account. The responses
given by testing participants indicated
that they generally did not understand
prior to the testing that there may be a
use-by date applicable to an offer of a
promotional rate for a check that
accesses a credit card account. However,
the participants that saw and read the
tested language understood that a
standard cash advance rate, not the
promotional rate, would apply if the
check was used after the date disclosed.
Thus, in May 2008 the Board proposed
to require that creditors disclose any
use-by date applicable to an offer of a
promotional rate for access checks.
Testing conducted after May 2008. In
July and August 2008, the Board worked
with Macro International to conduct two
additional rounds of one-on-one
interviews. See the December 2008
Macro Report on Qualitative Testing,
which summarizes the results of these
interviews. The results of this consumer
testing were used to develop the final
rule, and are discussed in more detail in
VI. Section-by-Section Analysis.
For example, these rounds of
interviews examined, among other
things, whether consumers understand
the meaning of a minimum interest
charge disclosed in the summary table
provided in direct-mail credit card
solicitations and applications. Most
participants could correctly explain the
meaning of a minimum interest charge,
and most participants indicated that a
minimum interest charge would not be
important to them because it is a
relatively small sum of money ($1.50 on
the forms tested). The final rule
accordingly establishes a threshold of
$1.00; if the minimum interest charge is
$1.00 or less it is not required to be
disclosed in the table.
Consumers also were asked to review
periodic statements that disclosed an
impending rate increase, with a tabular
summary of the change appearing on
statement, as proposed by the Board in
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June 2007. This testing was used in the
development of final Samples G–20 and
G–21, which give creditors guidance on
how advance notice of impending rate
increases or changes in terms should be
presented.
Quantitative testing. In September
2008, the Board worked with Macro
International to develop a survey to
conduct quantitative testing. The goal of
quantitative testing was to measure
consumers’ comprehension and the
usability of the newly-developed
disclosures relative to existing
disclosures and formats. A report
summarizing the results of the testing is
available on the Board’s public Web
site: https://www.federalreserve.gov
(December 2008 Macro Report on
Quantitative Testing).4
The quantitative consumer testing
conducted for the Board consisted of
mall-intercept interviews of a total of
1,022 participants in seven cities:
Dallas, TX; Detroit, MI; Los Angeles,
CA; Seattle, WA; Springfield, IL; St.
Louis, MO; and Tallahassee, FL. Each
interview lasted approximately fifteen
minutes and consisted of showing the
participant models of the summary table
provided in direct-mail credit card
solicitations and applications and the
periodic statement and asking a series of
questions designed to assess the
effectiveness of certain formatting and
content requirements proposed by the
Board or suggested by commenters.
With regard to the summary table
provided in direct-mail credit card
solicitations and applications,
consumers were asked questions
intended to gauge the impact of (i)
combining rows for APRs applicable to
different transaction types, (ii) the
inclusion of cross-references in the
table, and (iii) the impact of splitting the
table onto two pages instead of
presenting the table entirely on a single
page. More details about the specific
forms used in the testing as well as the
questions asked are available in the
December 2008 Macro Report on
Quantitative Testing.
The results of the testing
demonstrated that combining the rows
for APRs applicable to different
transaction types that have the same
applicable rate did not have a
statistically significant impact on
consumers’ ability to identify those
rates. Thus, the final rule permits
creditors to combine rows disclosing the
rates for different transaction types to
which the same rate applies.
4 Design and Testing of Effective Truth in Lending
Disclosures: Findings from Experimental Study,
Macro International, December 15, 2008.
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Similarly, the testing indicated that
the inclusion of cross-references in the
table did not have a statistically
significant impact on consumers’ ability
to identify fees and rates applicable to
their accounts. As a result, the Board
has not adopted the proposed
requirement that certain crossreferences between certain rates and
fees be included in the table.
Finally, the testing demonstrated that
consumers have more difficulty locating
fees applicable to their accounts when
the table is split on two pages and the
fee appears on the second page of the
table. As discussed further in VI.
Section-by-Section Analysis, the Board
is not requiring that creditors use a
certain paper size or present the entire
table on a single page, but is requiring
creditors that split the table onto two or
more pages to include a reference
indicating that additional important
information regarding the account is
presented on a separate page.
The Board also tested whether
consumers’ understanding of payment
allocation practices could be improved
through disclosure. The testing showed
that a disclosure, even of the relatively
simple payment allocation practice of
applying payments to lower-interest
balances before higher-interest
balances,5 improved understanding for
very few consumers. The disclosure also
confused some consumers who had
understood payment allocation based on
prior knowledge before reviewing the
disclosure. Based on this result, and
because of substantive protections
adopted by the Board and other federal
banking agencies published elsewhere
in this Federal Register, the Board is not
requiring a payment allocation
disclosure in the summary table
provided in direct-mail solicitations and
applications or at account-opening.
With regard to periodic statements,
the Board’s testing consultant examined
(i) the effectiveness of grouping
transactions and fees on the periodic
statement, (ii) consumers’
understanding of the effective APR
disclosure, (iii) the formatting and
location of change-in-terms notices
included with periodic statements, and
(iv) the formatting and grouping of
5 Under final rules issued by the Board and other
federal banking agencies published elsewhere in
today’s Federal Register, issuers are prohibited
from allocating payments to low-interest balances
before higher-interest balances. However, the Board
chose to test a disclosure of this practice in
quantitative consumer testing because (i) it is
currently the practice of many issuers and (ii) to test
one of the simpler payment allocation methods on
the assumption that consumers might be more
likely to understand disclosure of a simpler
payment allocation method than a more complex
one.
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various payment information, including
warnings about the effect of late
payments and making only the
minimum payment.
The testing demonstrated that
grouping of fees and transactions, by
type, separately on the periodic
statement improved consumers’ ability
to find fees that were charged to the
account and also moderately improved
consumers’ ability to locate
transactions. Grouping fees separately
from transactions made it more difficult
for some consumers to match a
transaction fee to the relevant
transaction, although most consumers
could successfully match the
transaction and fee regardless of how
the transaction list was presented. As
discussed in more detail in VI. Sectionby-Section Analysis, the final rule
requires grouping of fees and interest
separate from transactions on the
periodic statement, but the Board has
provided flexibility for issuers to
disclose transactions on the periodic
statement.
With regard to the effective APR,
testing overwhelmingly showed that few
consumers understood the disclosure
and that some consumers were less able
to locate the interest rate applicable to
cash advances when the effective APR
also was disclosed on the periodic
statement. Accordingly, and for the
additional reasons discussed in more
detail in VI. Section-by-Section
Analysis, the final rule eliminates the
requirement to disclose an effective APR
for open-end (not home-secured) credit.
When a change-in-terms notice for the
APR for purchases was included with
the periodic statement, disclosure of a
tabular summary of the change on the
front of the statement moderately
improved consumers’ ability to identify
the rate that would apply when the
changes take effect. However, whether
the tabular summary was presented on
page one or page two of the statement
did not have an effect on the ability of
participants to notice or comprehend
the disclosure. Thus, the final rule
requires a tabular summary of key
changes on the periodic statement,
when a change-in-terms notice is
included with the periodic statement,
but permits creditors to disclose that
summary on the front of any page of the
statement.
The formatting of certain grouped
information regarding payments,
including the amount of the minimum
payment, due date, and warnings
regarding the effect of making late or
minimum payments did not have an
effect on consumers’ ability to notice or
comprehend these disclosures. Thus,
while the final rule requires that this
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information be grouped, creditors are
not required to format this information
in any particular manner.
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D. Other Outreach and Research
Throughout the Board’s review of
Regulation Z’s rules affecting open-end
(not home-secured) plans, the Board
solicited input from members of the
Board’s Consumer Advisory Council on
various issues. During 2005 and 2006,
for example, the Council discussed the
feasibility and advisability of reviewing
Regulation Z in stages, ways to improve
the summary table provided on or with
credit card applications and
solicitations, issues related to TILA’s
substantive protections (including
dispute resolution procedures), and
issues related to the Bankruptcy Act
amendments. In 2007 and 2008, the
Council discussed the June 2007 and
May 2008 Proposals, respectively, and
comments received by the Board in
response to the proposals. In addition,
Board met or conducted conference
calls with various industry and
consumer group representatives
throughout the review process leading
to the June 2007 and May 2008
Proposals. Consistent with the
Bankruptcy Act, the Board also met
with the other federal banking agencies,
the National Credit Union
Administration (NCUA), and the
Federal Trade Commission (FTC)
regarding the clear and conspicuous
disclosure of certain information
required by the Bankruptcy Act. The
Board also reviewed disclosures
currently provided by creditors,
consumer complaints received by the
federal banking agencies, and surveys
on credit card usage to help inform the
June 2007 Proposal.6
E. Reviewing Regulation Z in Stages
The Board is proceeding with a
review of Regulation Z in stages. This
final rule largely contains revisions to
rules affecting open-end plans other
than home-equity lines of credit
(HELOCs) subject to § 226.5b. Possible
revisions to rules affecting HELOCs will
be considered in the Board’s review of
home-secured credit, currently
underway. To minimize compliance
burden for creditors offering HELOCs as
well as other open-end credit, many of
the open-end rules have been
reorganized to delineate clearly the
requirements for HELOCs and other
forms of open-end credit. Although this
6 Surveys reviewed include: Thomas A. Durkin,
Credit Cards: Use and Consumer Attitudes, 1970–
2000, FEDERAL RESERVE BULLETIN, (September
2000); Thomas A. Durkin, Consumers and Credit
Disclosures: Credit Cards and Credit Insurance,
FEDERAL RESERVE BULLETIN (April 2002).
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reorganization increases the size of the
regulation and commentary, the Board
believes a clear delineation of rules for
HELOCs and other forms of open-end
credit pending the review of HELOC
rules provides a clear compliance
benefit to creditors.
In addition, as discussed elsewhere in
this section and in VI. Section-bySection Analysis, the Board has
eliminated the requirement to disclose
an effective annual percentage rate for
open-end (not home-secured) credit. For
a home-equity plan subject to § 226.5b,
under the final rule a creditor has the
option to disclose an effective APR
(according to the current rules in
Regulation Z for computing and
disclosing the effective APR), or not to
disclose an effective APR. The Board
notes that the rules for computing and
disclosing the effective APR for HELOCs
could be the subject of comment during
the review of rules affecting HELOCs.
IV. The Board’s Rulemaking Authority
TILA mandates that the Board
prescribe regulations to carry out the
purposes of the act. TILA also
specifically authorizes the Board, among
other things, to do the following:
• Issue regulations that contain such
classifications, differentiations, or other
provisions, or that provide for such
adjustments and exceptions for any class of
transactions, that in the Board’s judgment are
necessary or proper to effectuate the
purposes of TILA, facilitate compliance with
the act, or prevent circumvention or evasion.
15 U.S.C. 1604(a).
• Exempt from all or part of TILA any class
of transactions if the Board determines that
TILA coverage does not provide a meaningful
benefit to consumers in the form of useful
information or protection. The Board must
consider factors identified in the act and
publish its rationale at the time it proposes
an exemption for comment. 15 U.S.C. 1604(f).
• Add or modify information required to
be disclosed with credit and charge card
applications or solicitations if the Board
determines the action is necessary to carry
out the purposes of, or prevent evasions of,
the application and solicitation disclosure
rules. 15 U.S.C. 1637(c)(5).
• Require disclosures in advertisements of
open-end plans. 15 U.S.C. 1663.
In adopting this final rule, the Board
has considered the information
collected from comment letters
submitted in response to its ANPRs and
the June 2007 and May 2008 Proposals,
its experience in implementing and
enforcing Regulation Z, and the results
obtained from testing various disclosure
options in controlled consumer tests.
For the reasons discussed in this notice,
the Board believes this final rule is
appropriate to effectuate the purposes of
TILA, to prevent the circumvention or
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evasion of TILA, and to facilitate
compliance with the act.
Also as explained in this notice, the
Board believes that the specific
exemptions adopted are appropriate
because the existing requirements do
not provide a meaningful benefit to
consumers in the form of useful
information or protection. In reaching
this conclusion, the Board considered
(1) the amount of the loan and whether
the disclosure provides a benefit to
consumers who are parties to the
transaction involving a loan of such
amount; (2) the extent to which the
requirement complicates, hinders, or
makes more expensive the credit
process; (3) the status of the borrower,
including any related financial
arrangements of the borrower, the
financial sophistication of the borrower
relative to the type of transaction, and
the importance to the borrower of the
credit, related supporting property, and
coverage under TILA; (4) whether the
loan is secured by the principal
residence of the borrower; and (5)
whether the exemption would
undermine the goal of consumer
protection. The rationales for these
exemptions are explained in VI.
Section-by-Section Analysis, below.
V. Discussion of Major Revisions
The goal of the revisions adopted in
this final rule is to improve the
effectiveness of the Regulation Z
disclosures that must be provided to
consumers for open-end accounts. A
summary of the key account terms must
accompany applications and
solicitations for credit card accounts.
For all open-end credit plans, creditors
must disclose costs and terms at account
opening, generally before the first
transaction. Consumers must receive
periodic statements of account activity,
and creditors must provide notice before
certain changes in the account terms
may become effective.
To shop for and understand the cost
of credit, consumers must be able to
identify and understand the key terms
of open-end accounts. However, the
terms and conditions that impact credit
card account pricing can be complex.
The revisions to Regulation Z are
intended to provide the most essential
information to consumers when the
information would be most useful to
them, with content and formats that are
clear and conspicuous. The revisions
are expected to improve consumers’
ability to make informed credit
decisions and enhance competition
among credit card issuers. Many of the
changes are based on the consumer
testing that was conducted in
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connection with the review of
Regulation Z.
In considering whether to adopt the
revisions, the Board has also sought to
balance the potential benefits for
consumers with the compliance burdens
imposed on creditors. For example, the
revisions seek to provide greater
certainty to creditors in identifying what
costs must be disclosed for open-end
plans, and when those costs must be
disclosed. The Board has adopted the
proposal that fees must be grouped on
periodic statements, but has withdrawn
from the final rule proposed
requirements that would have required
additional formatting changes to the
periodic statement, such as the grouping
of transactions, for which the burden to
creditors may exceed the benefit to
consumers. More effective disclosures
may also reduce customer confusion
and misunderstanding, which may also
ease creditors’ costs relating to
consumer complaints and inquiries.
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A. Credit Card Applications and
Solicitations
Under Regulation Z, credit and charge
card issuers are required to provide
information about key costs and terms
with their applications and
solicitations.7 This information is
abbreviated, to help consumers focus on
only the most important terms and
decide whether to apply for the credit
card account. If consumers respond to
the offer and are issued a credit card,
creditors must provide more detailed
disclosures at account opening,
generally before the first transaction
occurs.
The application and solicitation
disclosures are considered among the
most effective TILA disclosures
principally because they must be
presented in a standardized table with
headings, content, and format
substantially similar to the model forms
published by the Board. In 2001, the
Board revised Regulation Z to enhance
the application and solicitation
disclosures by adding rules and
guidance concerning the minimum type
size and requiring additional fee
disclosures.
Proposal. The proposal added new
format requirements for the summary
table,8 including rules regarding type
size and use of boldface type for certain
key terms, placement of information,
and the use of cross-references. Content
revisions included a requirement that
7 Charge cards are a type of credit card for which
full payment is typically expected upon receipt of
the billing statement. To ease discussion, this notice
will refer simply to ‘‘credit cards.’’
8 This table is commonly referred to as the
‘‘Schumer box.’’
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creditors disclose the duration that
penalty rates may be in effect, a shorter
disclosure about variable rates, and a
reference to consumer education
materials available on the Board’s Web
site.
Summary of final rule.
Penalty pricing. The final rule makes
several revisions that seek to improve
consumers’ understanding of default or
penalty pricing. Currently, credit card
issuers must disclose inside the table
the APR that will apply in the event of
the consumer’s ‘‘default.’’ Some
creditors define a ‘‘default’’ as making
one late payment or exceeding the credit
limit once. The actions that may trigger
the penalty APR are currently required
to be disclosed outside the table.
Consumer testing indicated that many
consumers did not notice the
information about penalty pricing when
it was disclosed outside the table. Under
the final rule, card issuers are required
to include in the table the specific
actions that trigger penalty APRs (such
as a late payment), the rate that will
apply and the circumstances under
which the penalty rate will expire or, if
true, the fact that the penalty rate could
apply indefinitely. The regulation
requires card issuers to use the term
‘‘penalty APR’’ because the testing
demonstrated that some consumers are
confused by the term ‘‘default rate.’’
Similarly, the final rule requires card
issuers to disclose inside (rather than
outside) the table the fees for paying
late, exceeding a credit limit, or making
a payment that is returned. Cash
advance fees and balance transfer fees
also must be disclosed inside the table.
This change is also based on consumer
testing results; fees disclosed outside
the table were often not noticed.
Requiring card issuers to disclose
returned-payment fees, required credit
insurance, debt suspension, or debt
cancellation coverage fees, and foreign
transaction fees are new disclosures.
Variable-rate information. Currently,
applications and solicitations offering
variable APRs must disclose inside the
table the index or formula used to make
adjustments and the amount of any
margin that is added. Additional details,
such as how often the rate may change,
must be disclosed outside the table.
Under the final rule, information about
variable APRs is reduced to a single
phrase indicating the APR varies ‘‘with
the market,’’ along with a reference to
the type of index, such as ‘‘Prime.’’
Consumer testing indicated that few
consumers use the variable-rate
information when shopping for a card.
Moreover, participants were distracted
or confused by details about margin
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values, how often the rate may change,
and where an index can be found.
Subprime accounts. The final rule
addresses a concern that has been raised
about subprime credit cards, which are
generally offered to consumers with low
credit scores or credit problems.
Subprime credit cards often have
substantial fees associated with opening
the account. Typically, fees for the
issuance or availability of credit are
billed to consumers on the first periodic
statement, and can substantially reduce
the amount of credit available to the
consumer. For example, the initial fees
on an account with a $250 credit limit
may reduce the available credit to less
than $100. Consumer complaints
received by the federal banking agencies
state that consumers were unaware
when they applied for subprime cards of
how little credit would be available after
all the fees were assessed at account
opening.
The final rule requires additional
disclosures if the card issuer requires
fees or a security deposit to issue the
card that are 15 percent or more of the
minimum credit limit offered for the
account. In such cases, the card issuer
is required to include an example in the
table of the amount of available credit
the consumer would have after paying
the fees or security deposit, assuming
the consumer receives the minimum
credit limit.
Balance computation methods. TILA
requires creditors to identify their
balance computation method by name,
and Regulation Z requires that the
disclosure be inside the table. However,
consumer testing demonstrates that
these names hold little meaning for
consumers, and that consumers do not
consider such information when
shopping for accounts. The final rule
requires creditors to place the name of
the balance computation method
outside the table, so that the disclosure
does not detract from information that is
more important to consumers.
Description of grace period. The final
rule requires card issuers to use the
heading ‘‘How to Avoid Paying Interest
on Purchases’’ on the row describing a
grace period offered on all purchases,
and the phrase ‘‘Paying Interest’’ if a
grace period is not offered on all
purchases. Consumer testing indicates
consumers do not understand the term
‘‘grace period’’ as a description of
actions consumers must take to avoid
paying interest.
B. Account-Opening Disclosures
Regulation Z requires creditors to
disclose costs and terms before the first
transaction is made on the account. The
disclosures must specify the
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circumstances under which a ‘‘finance
charge’’ may be imposed and how it will
be determined. A ‘‘finance charge’’ is
any charge that may be imposed as a
condition of or an incident to the
extension of credit, and includes, for
example, interest, transaction charges,
and minimum charges. The finance
charge disclosures include a disclosure
of each periodic rate of interest that may
be applied to an outstanding balance
(e.g., purchases, cash advances) as well
as the corresponding annual percentage
rate (APR). Creditors must also explain
any grace period for making a payment
without incurring a finance charge. In
addition, they must disclose the amount
of any charge other than a finance
charge that may be imposed as part of
the credit plan (‘‘other charges’’), such
as a late-payment charge. Consumers’
rights and responsibilities in the case of
unauthorized use or billing disputes
must also be explained. Currently, there
are few format requirements for these
account-opening disclosures, which are
typically interspersed among other
contractual terms in the creditor’s
account agreement.
Proposal. Certain key terms were
proposed to be disclosed in a summary
table at account opening, which would
be substantially similar to the table
required for applications and
solicitations. A different approach to
disclosing fees was proposed, including
providing creditors with flexibility to
disclose charges (other than those in the
summary table) in writing or orally after
the account is opened, but before the
charge is imposed.
Summary of final rule.
Account-opening summary table.
Account-opening disclosures have often
been criticized because the key terms
TILA requires to be disclosed are often
interspersed within the credit
agreements, and such agreements are
long and complex. To address this
concern and make the information more
conspicuous, the final rule requires
creditors to provide at account-opening
a table summarizing key terms.
Creditors may continue, however, to
provide other account-opening
disclosures, aside from the fees and
terms specified in the table, with other
terms in their account agreements.
The new table provided at account
opening is substantially similar to the
table provided with direct-mail credit
card applications and solicitations.
Consumer testing indicates that
consumers generally are aware of the
table on applications and solicitations.
Consumer testing also indicates that
consumers may not typically read their
account agreements, which are often in
small print and dense prose. Thus,
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setting apart the most important terms
in a summary table will better ensure
that consumers are aware of those terms.
The table required at account opening
includes more information than the
table required at application. For
example, it includes a disclosure
whether or not there is a grace period
for all features of an account. For
subprime credit cards, to give
consumers the opportunity to avoid
fees, the final rule also requires issuers
to provide consumers at account
opening, a notice about the right to
reject a plan when fees have been
charged but the consumer has not used
the plan. However, to reduce
compliance burden for creditors that
provide account-opening disclosures at
application, the final rule allows
creditors to provide the more specific
and inclusive account-opening table at
application in lieu of the table otherwise
required at application.
How charges are disclosed. Under the
current rules, a creditor must disclose
any ‘‘finance charge’’ or ‘‘other charge’’
in the account-opening disclosures. A
subsequent notice is required if one of
the fees disclosed at account opening
increases or if certain fees are newly
introduced during the life of the plan.
The terms ‘‘finance charge’’ and ‘‘other
charge’’ are given broad and flexible
meanings in the regulation and
commentary. This ensures that TILA
adapts to changing conditions, but it
also creates uncertainty. The
distinctions among finance charges,
other charges, and charges that do not
fall into either category are not always
clear. As creditors develop new kinds of
services, some find it difficult to
determine if associated charges for the
new services meet the standard for a
‘‘finance charge’’ or ‘‘other charge’’ or
are not covered by TILA at all. This
uncertainty can pose legal risks for
creditors that act in good faith to
comply with the law. Examples of
included or excluded charges are in the
regulation and commentary, but these
examples cannot provide definitive
guidance in all cases. Creditors are
subject to civil liability and
administrative enforcement for underdisclosing the finance charge or
otherwise making erroneous
disclosures, so the consequences of an
error can be significant. Furthermore,
over-disclosure of rates and finance
charges is not permitted by Regulation
Z for open-end credit.
The fee disclosure rules also have
been criticized as being outdated. These
rules require creditors to provide fee
disclosures at account opening, which
may be months, and possibly years,
before a particular disclosure is relevant
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to the consumer, such as when the
consumer calls the creditor to request a
service for which a fee is imposed. In
addition, an account-related transaction
may occur by telephone, when a written
disclosure is not feasible.
The final rule is intended to respond
to these criticisms while still giving full
effect to TILA’s requirement to disclose
credit charges before they are imposed.
Accordingly, the rules are revised to (1)
specify precisely the charges that
creditors must disclose in writing at
account opening (interest, minimum
charges, transaction fees, annual fees,
and penalty fees such as for paying late),
which must be listed in the summary
table, and; (2) permit creditors to
disclose other less critical charges orally
or in writing before the consumer agrees
to or becomes obligated to pay the
charge. Although the final rule permits
creditors to disclose certain costs orally
for purposes of TILA, the Board
anticipates that creditors will continue
to identify fees in the account agreement
for contract or other reasons.
Under the final rule, some charges are
covered by TILA that the current
regulation, as interpreted by the staff
commentary, excludes from TILA
coverage, such as fees for expedited
payment and expedited delivery. It may
not have been useful to consumers to
cover such charges under TILA when
such coverage would have meant only
that the charges were disclosed long
before they became relevant to the
consumer. The Board believes it will be
useful to consumers to cover such
charges under TILA as part of a rule that
permits their disclosure at a time and in
a manner that consumers would be
likely to notice the disclosure of the
charge. Further, as new services (and
associated charges) are developed, the
proposal minimizes risk of civil liability
as well as inconsistency among
creditors associated with the
determination as to whether a fee is a
finance charge or an other charge, or is
not covered by TILA at all.
C. Periodic Statements
Creditors are required to provide
periodic statements reflecting the
account activity for the billing cycle
(typically, about one month). In
addition to identifying each transaction
on the account, creditors must identify
each ‘‘finance charge’’ using that term,
and each ‘‘other charge’’ assessed
against the account during the statement
period. When a periodic interest rate is
applied to an outstanding balance to
compute the finance charge, creditors
must disclose the periodic rate and its
corresponding APR. Creditors must also
disclose an ‘‘effective’’ or ‘‘historical’’
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APR for the billing cycle, which, unlike
the corresponding APR, includes not
just interest but also finance charges
imposed in the form of fees (such as
cash advance fees or balance transfer
fees). Periodic statements must also
state the time period a consumer has to
pay an outstanding balance to avoid
additional finance charges (the ‘‘grace
period’’), if applicable.
Proposal. Interest charges for different
types of transactions, such as purchases
and cash advances would be itemized,
and separate totals of fees and interest
for the month and year-to-date would be
disclosed. The proposal offered two
approaches regarding the ‘‘effective
APR.’’ One modified the provisions for
disclosing the ‘‘effective APR,’’
including format and terminology
requirements,9 and the other solicited
comment on whether this rate should be
required to be disclosed. To implement
changes required by the Bankruptcy
Act, the proposal required creditors to
disclose of the effect of making only the
minimum required payment on
repayment of balances.
Summary of final rule.
Fees and interest costs. The final rule
contains a number of revisions to the
periodic statement to improve
consumers’ understanding of fees and
interest costs. Currently, creditors must
identify on periodic statements any
‘‘finance charges’’ added to the account
during the billing cycle, and creditors
typically intersperse these charges with
other transactions, such as purchases,
chronologically on the statement. The
finance charges must be itemized by
type. Thus, interest charges might be
described as ‘‘finance charges due to
periodic rates.’’ Charges such as late
payment fees, which are not ‘‘finance
charges,’’ are typically disclosed
individually and are interspersed among
other transactions.
Consumer testing indicated that
consumers generally understand that
‘‘interest’’ is the cost that results from
applying a rate to a balance over time
and distinguish ‘‘interest’’ from other
fees, such as a cash advance fee or a late
payment fee. Consumer testing also
indicated that many consumers more
easily determine the number and
amount of fees when the fees are
itemized and grouped together.
Thus, under the final rule, creditors
are required to group all fees together
and to separately itemize interest
charges by transaction type, and
describe them in a manner consistent
with consumers’ general understanding
9 The ‘‘effective’’ APR reflects interest and other
finance charges such as cash advance fees or
balance transfer fees imposed for the billing cycle.
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of costs (‘‘interest charge’’ or ‘‘fee’’),
without regard to whether the charges
are considered ‘‘finance charges,’’
‘‘other charges,’’ or neither. Interest
charges must be identified by type (for
example, interest on purchases or
interest on balance transfers) as must
fees (for example, cash advance fee or
late-payment fee).
Consumer testing also indicated that
many consumers more quickly and
accurately determined the total dollar
cost of credit for the billing cycle when
a total dollar amount of fees for the
cycle was disclosed. Thus, the final rule
requires creditors to disclose the (1)
total fees and (2) total interest imposed
for the cycle. Creditors must also
disclose year-to-date totals for interest
charges and fees. For many consumers,
costs disclosed in dollars are more
readily understood than costs disclosed
as percentage rates. The year-to-date
figures are intended to assist consumers
in better understanding the overall cost
of their credit account and are an
important disclosure and an effective
aid in understanding annualized costs.
The Board believes these figures will
better ensure consumers understand the
cost of credit than the effective APR
currently provided on periodic
statements.
The effective APR. The ‘‘effective’’
APR disclosed on periodic statements
reflects the cost of interest and certain
other finance charges imposed during
the statement period. For example, for a
cash advance, the effective APR reflects
both interest and any flat or
proportional fee assessed for the
advance.
For the reasons discussed below, the
Board is eliminating the requirement to
disclose the effective APR.
Consumer testing conducted prior to
the June 2007 Proposal, in March 2008,
and after the May 2008 Proposal
demonstrates that consumers find the
current disclosure of an APR that
combines rates and fees to be confusing.
The June 2007 Proposal would have
required disclosure of the nominal
interest rate and fees in a manner that
is more readily understandable and
comparable across institutions. The
Board believes that this approach can
better inform consumers and further the
goals of consumer protection and the
informed use of credit for all types of
open-end credit.
The Board also considered whether
there were potentially competing
considerations that would suggest
retention of the requirement to disclose
an effective APR. First, the Board
considered the extent to which ‘‘sticker
shock’’ from the effective APR benefits
consumers, even if the disclosure may
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not enable consumers to meaningfully
compare costs from month to month or
between different credit products. A
second consideration is whether the
effective APR may be a hedge against
fee-intensive pricing by creditors, and if
so, the extent to which it promotes
transparency. On balance, however, the
Board believes that the benefits of
eliminating the requirement to disclose
the effective APR outweigh these
considerations.
The consumer testing conducted for
the Board strongly supports this
determination. Although in one round
of testing conducted prior to the June
2007 Proposal a majority of participants
evidenced some understanding of the
effective APR, the overall results of the
testing show that most consumers do
not correctly understand the effective
APR. Some consumers in the testing
offered no explanation of the difference
between the corresponding and effective
APR, and others appeared to have an
incorrect understanding. The results
were similar in the consumer testing
conducted in March 2008 and after the
May 2008 proposal; in all rounds of the
testing, a majority of participants did
not offer a correct explanation of the
effective APR. In quantitative testing
conducted for the Board in the fall of
2008, only 7% of consumers answered
a question correctly that was designed
to test their understanding of the
effective APR. In addition, including the
effective APR on the statement had an
adverse effect on some consumers’
ability to identify the interest rate
applicable to the account.
Even if some consumers have some
understanding of the effective APR, the
Board believes sound reasons support
eliminating the requirement for its
disclosure. Disclosure of the effective
APR on periodic statements does not
assist consumers in credit shopping,
because the effective APR disclosed on
a statement on one credit card account
cannot be compared to the nominal APR
disclosed on a solicitation or
application for another credit card
account. In addition, even for the same
account, the effective APR for a given
cycle is unlikely to accurately indicate
the cost of credit in a future cycle,
because if any of several factors (such as
timing of transactions and payments) is
different in the future cycle, the
effective APR will be different even if
the amount of the transaction is the
same. As to suggestions that the
effective APR for a particular billing
cycle provides the consumer a rough
indication that it is costly to engage in
transactions that trigger transaction fees,
the Board believes the requirements
adopted in the final rule to disclose
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interest and fee totals for the cycle and
year-to-date will better serve the same
purpose. In addition, the interest and
fee total disclosure requirements should
address concerns that elimination of the
effective APR would remove
disincentives for creditors to introduce
new fees.
Transactions. Currently, there are no
format requirements for disclosing
different types of transactions, such as
purchases, cash advances, and balance
transfers on periodic statements. Often,
transactions are presented together in
chronological order. Consumer testing
indicated that participants found it
helpful to have similar types of
transactions grouped together on the
statement. Consumers also found it
helpful, within the broad grouping of
fees and transactions, when transactions
were segregated by type (e.g., listing all
purchases together, separate from cash
advances or balance transfers). Further,
consumers noticed fees and interest
charges more readily when they were
located near the transactions. For these
reasons, the final rule requires creditors
to group fees and interest charges
together, itemized by type, with the list
of transactions. The Board has not
adopted the proposed requirement that
creditors group transactions by type on
the periodic statement. In consumer
testing, most consumers indicated that
they review the transactions on their
periodic statements, and grouping
transactions together only moderately
improved consumers’ ability to locate
transactions compared to when the
transaction list was presented
chronologically. In addition, the cost to
creditors of reformatting periodic
statements to group transactions by type
appears to outweigh any benefit to
consumers.
Late payments. Currently, creditors
must disclose the date by which
consumers must pay a balance to avoid
finance charges. Creditors must also
disclose any cut-off time for receiving
payments on the payment due date; this
is usually disclosed on the reverse side
of periodic statements. The Bankruptcy
Act amendments expressly require
creditors to disclose the payment due
date (or if different, the date after which
a late-payment fee may be imposed)
along with the amount of the latepayment fee.
Under the final rule, creditors are
required to disclose the payment due
date on the front side of the periodic
statement. Creditors also are required to
disclose, in close proximity to the due
date, the amount of the late-payment fee
and the penalty APR that could be
triggered by a late payment, to alert
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consumers to the consequence of paying
late.
Minimum payments. The Bankruptcy
Act requires creditors offering open-end
plans to provide a warning about the
effects of making only minimum
payments. The proposal would
implement this requirement solely for
credit card issuers. Under the final rule,
card issuers must provide (1) a
‘‘warning’’ statement indicating that
making only the minimum payment will
increase the interest the consumer pays
and the time it takes to repay the
consumer’s balance; (2) a hypothetical
example of how long it would take to
pay a specified balance in full if only
minimum payments are made; and (3) a
toll-free telephone number that
consumers may call to obtain an
estimate of the time it would take to
repay their actual account balance using
minimum payments. Most card issuers
must establish and maintain their own
toll-free telephone numbers to provide
the repayment estimates. However, the
Board is required to establish and
maintain, for two years, a toll-free
telephone number for creditors that are
depository institutions having assets of
$250 million or less. This number is for
the customers of those institutions to
call to get answers to questions about
how long it will take to pay their
account in full making only the
minimum payment. The FTC must
maintain a similar toll-free telephone
number for use by customers of
creditors that are not depository
institutions. In order to standardize the
information provided to consumers
through the toll-free telephone numbers,
the Bankruptcy Act amendments direct
the Board to prepare a ‘‘table’’
illustrating the approximate number of
months it would take to repay an
outstanding balance if the consumer
pays only the required minimum
monthly payments and if no other
advances are made (‘‘generic repayment
estimate’’).
Pursuant to the Bankruptcy Act
amendments, the final rule also allows
a card issuer to establish a toll-free
telephone number to provide customers
with the actual number of months that
it will take consumers to repay their
outstanding balance (‘‘actual repayment
disclosure’’) instead of providing an
estimate based on the Board-created
table. A card issuer that does so need
not include a hypothetical example on
its periodic statements, but must
disclose the warning statement and the
toll-free telephone number.
The final rule also allows card issuers
to provide the actual repayment
disclosure on their periodic statements.
Card issuers are encouraged to use this
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approach. Participants in consumer
testing who typically carry credit card
balances (revolvers) found an estimated
repayment period based on terms that
apply to their own account more useful
than a hypothetical example. To
encourage card issuers to provide the
actual repayment disclosure on their
periodic statements, the final rule
provides that if card issuers do so, they
need not disclose the warning, the
hypothetical example and a toll-free
telephone number on the periodic
statement, nor need they maintain a tollfree telephone number to provide the
actual repayment disclosure.
As described above, the Bankruptcy
Act also requires the Board to develop
a ‘‘table’’ that creditors, the Board and
the FTC must use to create generic
repayment estimates. Instead of creating
a table, the final rule contains guidance
for how to calculate generic repayment
estimates. Consumers that call the tollfree telephone number may be
prompted to input information about
their outstanding balance and the APR
applicable to their account. Although
issuers have the ability to program their
systems to obtain consumers’ account
information from their account
management systems, for the reasons
discussed in the section-by-section
analysis to Appendix M1 to part 226,
the final rule does not require issuers to
do so.
D. Changes in Consumer’s Interest Rate
and Other Account Terms
Regulation Z requires creditors to
provide advance written notice of some
changes to the terms of an open-end
plan. The proposal included several
revisions to Regulation Z’s requirements
for notifying consumers about such
changes.
Currently, Regulation Z requires
creditors to send, in most cases, notices
15 days before the effective date of
certain changes in the account terms.
However, creditors need not inform
consumers in advance if the rate
applicable to their account increases
due to default or delinquency. Thus,
consumers may not realize until they
receive their monthly statement for a
billing cycle that their late payment
triggered application of the higher
penalty rate, effective the first day of the
month’s statement.
Proposal. The proposal generally
would have increased advance notice
before a changed term, such as a rate
increase due to a change in the contract,
can be imposed from 15 to 45 days. The
proposal also would have required
creditors to provide 45 days’ prior
notice before the creditor increases a
rate due to the consumer’s delinquency
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or default or as a penalty. When a
change-in-terms notice accompanies a
periodic statement, the proposal would
have required a tabular disclosure on
the front of the first page of the periodic
statement of the key terms being
changed.
Summary of final rule.
Timing. Under the final rule, creditors
generally must provide 45 days’
advance notice prior to a change in any
term required to be disclosed in the
tabular disclosure provided at accountopening, as discussed above. This
increase in the advance notice for a
change in terms is intended to give
consumers approximately a month to
act, either to change their usage of the
account or to find an alternative source
of financing before the change takes
effect.
Penalty rates. Currently, creditors
must inform consumers about rates that
are increased due to default or
delinquency, but not in advance of
implementation of the increase.
Contractual thresholds for default are
sometimes very low, and currently
penalty pricing commonly applies to all
existing balances, including low-rate
promotional balances.
The final rule generally requires
creditors to provide 45 days’ advance
notice before rate increases due to the
consumer’s delinquency or default or as
a penalty, as proposed. Permitting
creditors to apply the penalty rate
immediately upon the consumer
triggering the rate may lead to undue
surprise and insufficient time for a
consumer to consider alternative
options regarding use of the card. Even
though the final rule contain provisions
intended to improve disclosure of
penalty pricing at account opening, the
Board believes that consumers will be
more likely to notice and be motivated
to act if they receive a specific notice
alerting them of an imminent rate
increase, rather than a general
disclosure stating the circumstances
when a rate might increase.
When asked which terms were the
most important to them when shopping
for an account, participants in consumer
testing seldom mentioned the penalty
rate or penalty rate triggers. Some
consumers may not find this
information relevant when shopping for
or opening an account because they do
not anticipate that they will trigger
penalty pricing. As a result, they may
not recall this information later, after
they have begun using the account, and
may be surprised when penalty pricing
is subsequently imposed.
In addition, the Board believes that
the notice required by § 226.9(g) is the
most effective time to inform consumers
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of the circumstances under which
penalty rates can be applied to their
existing balances for the reasons
discussed above and in VI. Section-bySection Analysis.
Format. Currently, there are few
format requirements for change-in-terms
disclosures. As with account-opening
disclosures, creditors commonly
intersperse change-in-terms notices with
other amendments to the account
agreement, and both are provided in
pamphlets in small print and dense
prose. Consumer testing indicates many
consumers set aside and do not read
densely-worded pamphlets.
Under the final rule, creditors may
continue to notify consumers about
changes to terms required to be
disclosed by Regulation Z, together with
other changes to the account agreement.
However, if a changed term is one that
must be provided in the accountopening summary table, creditors must
provide that change in a summary table
to enhance the effectiveness of the
change-in-terms notice. Consumer
testing conducted for the Board suggests
that consumer understanding of change
in terms notices is improved by
presentation of that information in a
tabular format.
Creditors commonly enclose notices
about changes to terms or rates with
periodic statements. Under the final
rule, if a notice enclosed with a periodic
statement discusses a change to a term
that must be disclosed in the accountopening summary table, or announces
that a penalty rate will be imposed on
the account, a table summarizing the
impending change must appear on the
periodic statement. The table must
appear on the front of the periodic
statement, although it is not required to
appear on the first page. Consumers
who participated in testing often set
aside change-in-terms pamphlets that
accompanied periodic statements, while
participants uniformly looked at the
front side of periodic statements.
E. Advertisements
Currently, creditors that disclose
certain terms in advertisements must
disclose additional information, to help
ensure consumers understand the terms
of credit being offered.
Proposal. For advertisements that
state a minimum monthly payment on
a plan offered to finance the purchase of
goods or services, additional
information must also be stated about
the time period required to pay the
balance and the total of payments if
only minimum payments are made. The
proposal also limited the circumstances
under which advertisements may refer
to a rate as ‘‘fixed.’’
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Summary of final rule.
Advertising periodic payments.
Consumers commonly are offered the
option to finance the purchase of goods
or services (such as appliances or
furniture) by establishing an open-end
credit plan. The periodic payments
(such as $20 a week or $45 per month)
associated with the purchase are often
advertised as part of the offer. Under
current rules, advertisements for openend credit plans are not required to
include information about the time it
will take to pay for a purchase or the
total cost if only periodic payments are
made; if the transaction were a closedend installment loan, the number of
payments and the total cost would be
disclosed. Under the final rule,
advertisements stating a periodic
payment amount for an open-end credit
plan that would be established to
finance the purchase of goods or
services must state, in equal prominence
to the periodic payment amount, the
time period required to pay the balance
and the total of payments if only
periodic payments are made.
Advertising ‘‘fixed’’ rates. Creditors
sometimes advertise the APR for openend accounts as a ‘‘fixed’’ rate even
though the creditor reserves the right to
change the rate at any time for any
reason. Consumer testing indicated that
many consumers believe that a ‘‘fixed
rate’’ will not change, and do not
understand that creditors may use the
term ‘‘fixed’’ as a shorthand reference
for rates that do not vary based on
changes in an index or formula. Under
the final rule, an advertisement may
refer to a rate as ‘‘fixed’’ if the
advertisement specifies a time period
the rate will be fixed and the rate will
not increase during that period. If a time
period is not specified, the
advertisement may refer to a rate as
‘‘fixed’’ only if the rate will not increase
while the plan is open.
F. Other Disclosures and Protections
‘‘Open-end’’ plans comprised of
closed-end features. Some creditors give
open-end credit disclosures on credit
plans that include closed-end features,
that is, separate loans with fixed
repayment periods. These creditors treat
these loans as advances on a revolving
credit line for purposes of Regulation Z
even though the consumer’s credit
information is separately evaluated, the
consumer may have to complete a
separate application for each ‘‘advance,’’
and the consumer’s payments on the
‘‘advance’’ do not replenish the line.
Provisions in the commentary lend
support to this approach.
Proposal. The proposal would have
revised these provisions to indicate
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closed-end disclosures rather than openend disclosures are appropriate when
advances that are individually approved
and underwritten are being extended, or
if payments made on a particular subaccount do not replenish the credit line
available for that sub-account.
Summary of final rule. The final rule
generally adopts the proposal that
would clarify that credit is not properly
characterized as open-end credit if
individual advances are separately
underwritten. The proposed revision
that would have required that payments
on a sub-account of an open-end credit
plan replenish that sub-account has
been withdrawn, because of concerns
that this revision would have had
unintended consequences for credit
cards and HELOCs that the Board
believes are appropriately treated as
open-end credit.
Checks that access a credit card
account. Many credit card issuers
provide accountholders with checks
that can be used to obtain cash, pay the
outstanding balance on another account,
or purchase goods and services directly
from merchants. The solicitation letter
accompanying the checks may offer a
low promotional APR for transactions
that use the checks. The proposed
revisions would require the checks
mailed by card issuers to be
accompanied by cost disclosures.
Currently, creditors need not disclose
costs associated with using the checks if
the finance charges that would apply
(that is, the interest rate and transaction
fees) have been previously disclosed,
such as in the account agreement. If the
check is sent 30 days or more after the
account is opened, creditors must refer
consumers to their account agreements
for more information about how the rate
and fees are determined.
Consumers may receive these checks
throughout the life of the credit card
account. Thus, significant time may
elapse between the time accountopening disclosures are provided and
the time a consumer considers using the
check. In addition, consumer testing
indicates that consumers may not notice
references to other documents such as
the account-opening disclosures or
periodic statements for rate information
because they tend to look for rates and
dollar figures when reviewing the
information accompanying access
checks.
Proposal. Under the proposal, checks
that can access credit card accounts
would have been required to be
accompanied by information about the
rates and fees that will apply if the
checks are used, about whether a grace
period exists, and any date by which the
consumer must use the checks in order
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to receive any discounted initial rate
offered on the checks. This information
would have been required to be
presented in a table, on the front side of
the page containing the checks.
Summary of final rule. The final rule
requires the following key terms to be
disclosed in a summary table on the
front of the page containing checks that
access credit card accounts: (1) Any
discounted initial rate, and when that
rate will expire, if applicable; (2) the
type of rate that will apply to the checks
after expiration of any discounted initial
rate (such as whether the purchase or
cash advance rate applies) and the
applicable APR; (3) any transaction fees
applicable to the checks; (4) whether a
grace period applies to the checks, and
if one does not apply, that interest will
be charged immediately; and (5) any
date by which the consumer must use
the checks in order to receive any
discounted initial rate offered on the
checks.
The final rule requires that the tabular
disclosure accompanying checks that
access a credit card account include a
disclosure of the actual rate or rates
applicable to the checks. While the
actual post-promotional rate disclosed
at the time the checks are sent to a
consumer may differ from the rate
disclosed by the time it becomes
applicable to the consumer’s account (if
it is a variable rate tied to an index),
disclosure of the actual postpromotional rate in effect at the time
that the checks are sent to the consumer
is an important piece of information for
the consumer to use in making an
informed decision about whether to use
the checks. Consumer testing suggests
that a disclosure of the actual rate,
rather than a toll-free number, also will
help to enhance consumer
understanding regarding the rate that
will apply when the promotional rate
expires.
Cut-off times and due dates for
mailing payments. TILA generally
requires that payments be credited to a
consumer’s account as of the date of
receipt, provided the payment conforms
to the creditor’s instructions. Under
Regulation Z, creditors are permitted to
specify reasonable cut-off times for
receiving payments on the due date.
Some creditors use different cut-off
times depending on the payment
method. Consumer groups and others
have raised concerns that the use of
certain cut-off times may effectively
result in a due date that is one day
earlier than the due date disclosed. In
addition, in response to the June 2007
Proposal, consumer commenters urged
the Board to address creditors’ practice
of using due dates on days that the
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creditor does not accept payments, such
as weekends or holidays.
Proposal. The May 2008 Regulation Z
Proposal provided that it would be
unreasonable for a creditor to require
that mailed payments be received earlier
than 5 p.m. on the due date in order to
be considered timely. In addition, the
proposal would have provided that if a
creditor does not receive and accept
mailed payments on the due date (e.g.,
a Sunday or holiday), a payment
received on the next business day is
timely.
Recommendation. The draft final rule
adopts the proposal regarding weekend
and holiday due dates. In addition, the
draft final rule adopts a modified
version of the 5 p.m. cut-off time
proposal to provide that a 5 p.m. cut-off
time is an example of a reasonable
requirement for payments.
Credit insurance, debt cancellation,
and debt suspension coverage. Under
Regulation Z, premiums for credit life,
accident, health, or loss-of-income
insurance are considered finance
charges if the insurance is written in
connection with a credit transaction.
However, these costs may be excluded
from the finance charge and APR (for
both open-end and closed-end credit
transactions), if creditors disclose the
cost and the fact that the coverage is not
required to obtain credit, and the
consumer signs or initials an affirmative
written request for the insurance. Since
1996, the same rules have applied to
creditors’ ‘‘debt cancellation’’
agreements, in which a creditor agrees
to cancel the debt, or part of it, on the
occurrence of specified events.
Proposal and summary of final rule.
As proposed, the existing rules for debt
cancellation coverage were applied to
‘‘debt suspension’’ coverage (for both
open-end credit and closed-end
transactions). ‘‘Debt suspension’’
products are related to, but different
from, debt cancellation products. Debt
suspension products merely defer
consumers’ obligation to make the
minimum payment for some period after
the occurrence of a specified event.
During the suspension period, interest
may continue to accrue, or it may be
suspended as well. Under the proposal,
to exclude the cost of debt suspension
coverage from the finance charge and
APR, creditors would have been
required to inform consumers that the
coverage suspends, but does not cancel,
the debt.
Under the current rules, charges for
credit insurance and debt cancellation
coverage are deemed not to be finance
charges if a consumer requests coverage
after an open-end credit account is
opened or after a closed-end credit
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transaction is consummated because the
coverage is deemed not to be ‘‘written
in connection’’ with the credit
transaction. Since the charges are
defined as non-finance charges in such
cases, Regulation Z does not require a
disclosure or written evidence of
consent to exclude them from the
finance charge. The proposal would
have implemented a broader
interpretation of ‘‘written in
connection’’ with a credit transaction
and required creditors to provide
disclosures, and obtain evidence of
consent, on sales of credit insurance or
debt cancellation or suspension
coverage during the life of an open-end
account. If a consumer requests the
coverage by telephone, creditors would
have been permitted to provide the
disclosures orally, but in that case they
would have been required to mail
written disclosures within three days of
the call.10 The final rule is unchanged
from the proposal.
VI. Section-by-Section Analysis
In reviewing the rules affecting openend credit, the Board proposed in June
2007 to reorganize some provisions to
make the regulation easier to use. Rules
affecting home-equity lines of credit
(HELOCs) subject to § 226.5b would
have been separately delineated in
§ 226.6 (account-opening disclosures),
§ 226.7 (periodic statements), and
§ 226.9 (subsequent disclosures). Rules
contained in footnotes would have been
moved to the text of the regulation or
commentary, as appropriate, and the
footnotes designated as reserved.
Commenters generally supported this
approach. One commenter questioned
retaining the footnotes as reserved and
suggested deleting references to the
footnotes entirely. The final rule is
organized, and rules currently stated in
footnotes have been moved, as
proposed. These revisions are identified
in a table below. See X. Redesignation
Table. The Board retains footnotes as
‘‘reserved’’ to preserve the current
footnote numbers in provisions of
Regulation Z that will be the subject of
future rulemakings. When rules
contained in all footnotes have been
moved to the regulation or commentary,
as appropriate, references to the
footnotes will be removed.
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10 The
revisions to Regulation Z requiring
disclosures to be mailed within three days of a
telephone request for these products are consistent
with the rules of the federal banking agencies
governing insured depository institutions’ sales of
insurance and with guidance published by the
Office of the Comptroller of the Currency (OCC)
concerning national banks’ sales of debt
cancellation and debt suspension products.
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Introduction
The official staff commentary to
Regulation Z begins with an
Introduction. Comment I–6 discusses
reference materials published at the end
of each section of the commentary
adopted in 1981. 46 FR 50288, Oct. 9,
1981. The references were intended as
a compliance aid during the transition
to the 1981 revisions to Regulation Z. In
June 2007, the Board proposed to delete
provisions addressing references and
transition rules applicable to 1981
revisions to Regulation Z. No comments
were received. Thus, the Board deletes
the references and comments I–3, I–4(b),
I–6, and I–7, as obsolete and renumbers
the remaining comments accordingly.
Section 226.1 Authority, Purpose,
Coverage, Organization, Enforcement,
and Liability
Section 226.1(c) generally outlines the
persons and transactions covered by
Regulation Z. Comment 1(c)–1 provides,
in part, that the regulation applies to
consumer credit extended to residents
(including resident aliens) of a state. In
June 2007, technical revisions were
proposed for clarity, and comment was
requested if further guidance on the
scope of coverage would be helpful. No
comments were received and the
comment is adopted with technical
revisions for clarity.
Section 226.1(d)(2), which
summarizes the organization of the
regulation’s open-end credit rules
(Subpart B), is amended to reinsert text
inadvertently deleted in a previous
rulemaking, as proposed. See 54 FR
24670, June 9, 1989. Section 226.1(d)(4),
which summarizes miscellaneous
provisions in the regulation (Subpart D),
is updated to describe amendments
made in 2001 to Subpart D relating to
disclosures made in languages other
than English, as proposed. See 66 FR
17339, Mar. 30, 2001. The substance of
Footnote 1 is deleted as unnecessary, as
proposed.
In July 2008, the Board revised
Subpart E to address certain mortgage
practices and disclosures. These
changes are reflected in § 226.1(d)(5), as
amended in the July 2008 Final HOEPA
Rule. In addition, transition rules for the
July 2008 rulemaking are added as
comment 1(d)(5)–1. 73 FR 44522, July
30, 2008.
Section 226.2
Construction
Definitions and Rules of
intended change in substance or
meaning. No changes were proposed for
the regulatory text. The Board received
no comments on the proposed changes,
and the changes are adopted as
proposed.
2(a)(4) Billing Cycle or Cycle
Section 226.2(a)(4) defines ‘‘billing
cycle’’ as the interval between the days
or dates of regular periodic statements,
and requires that billing cycles be equal
(with a permitted variance of up to four
days from the regular day or date) and
no longer than a quarter of a year.
Comment 2(a)(4)–3 states that the
requirement for equal cycles does not
apply to transitional billing cycles that
occur when a creditor occasionally
changes its billing cycles to establish a
new statement day or date. The Board
proposed in June 2007 to revise
comment 2(a)(4)–3 to clarify that this
exception also applies to the first billing
cycle that occurs when a consumer
opens an open-end credit account.
Few commenters addressed this
provision. One creditor requested that
the Board clarify that the proposed
revision applies to the time period
between the opening of the account and
the generation of the first periodic
statement (as opposed to the period
between the generation of the first
statement and the generation of the
second statement). The comment has
been revised to provide the requested
clarification.
The same commenter also requested
clarification that the same exception
would apply when a previously closed
account is reopened. The reopening of
a previously closed account is no
different, for purposes of comment
2(a)(4)–3, from the original opening of
an account; therefore, this clarification
is unnecessary. A consumer group
suggested that an irregular first billing
cycle should be limited to no longer
than twice the length of a regular billing
cycle, and that irregular billing cycles
should permitted no more than once per
year. The Board believes that these
limitations might unduly restrict
creditors’ operations. Although it would
be unlikely for a creditor to utilize a
billing cycle more than twice the length
of the regular cycle, or an irregular
billing cycle more often than once per
year, such cycles might need to be used
on rare occasions for operational
reasons.
2(a) Definitions
2(a)(6) Business Day
2(a)(2) Advertisement
In the June 2007 Proposal, the Board
proposed technical revisions to the
commentary to § 226.2(a)(2), with no
Section 226.2(a)(6) and comment
2(a)(6)–2, as reprinted, reflect revisions
adopted in the Board’s July 2008 Final
HOEPA Rule to address certain
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mortgage practices and disclosures. 73
FR 44522, 44599, 44605, July 30, 2008.
2(a)(15) Credit Card
TILA defines ‘‘credit card’’ as ‘‘any
card, plate, coupon book or other credit
device existing for the purpose of
obtaining money, property, labor, or
services on credit.’’ TILA Section
103(k); 15 U.S.C. 1602(k). In addition,
Regulation Z currently provides that a
credit card is a ‘‘card, plate, coupon
book, or other single credit device that
may be used from time to time to obtain
credit.’’ See § 226.2(a)(15).
Checks that access credit card
accounts. Credit card issuers sometimes
provide cardholders with checks that
access a credit card account (access
checks), which can be used to obtain
cash, purchase goods or services or pay
the outstanding balance on another
account. These checks are often mailed
to cardholders on an unsolicited basis,
sometimes with their monthly
statements. When a consumer uses an
access check, the amount of the check
is billed to the consumer’s credit card
account.
Historically, checks that access credit
card accounts have not been treated as
‘‘credit cards’’ under TILA because each
check can be used only once and not
‘‘from time to time.’’ See comment
2(a)(15)–1. As a result, TILA’s
protections involving merchant
disputes, unauthorized use of the
account, and the prohibition against
unsolicited issuance, which apply only
to ‘‘credit cards,’’ do not apply to
transactions involving these checks. See
§ 226.12. Nevertheless, billing error
rights apply with to these check
transactions. See § 226.13. In the June
2007 Proposal, the Board declined to
extend TILA’s protections for credit
cards to access checks.
While industry commenters generally
supported the Board’s approach,
consumer groups asserted that
excluding access checks from treatment
as credit cards does not adequately
protect consumers, particularly insofar
as consumers would not be able to
assert unauthorized use claims under
§ 226.12(b). Consumer groups thus
observed that the current rules lead to
an anomalous result where a consumer
would be protected from unauthorized
use under § 226.12(b) if a thief used the
consumer’s credit card number to
initiate a credit card transaction by
telephone or on-line, but would not be
similarly protected if the thief used the
consumer’s access check to complete
the same transaction. Consumer groups
also observed that consumers would be
unable to assert a merchant claim or
defense under § 226.12(c) in connection
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with a good or service purchased with
an access check, nor would they be
protected by the unsolicited issuance
provisions in § 226.12(a).
As stated in the proposal, the Board
believes that existing provisions under
state law governing checks, specifically
the Uniform Commercial Code (UCC),
coupled with the billing error
provisions under § 226.13, provide
consumers with appropriate protections
from the unauthorized use of access
checks. For example, a consumer
generally would not have any liability
for a forged access check under the
UCC, provided that the consumer
complies with certain timing
requirements in reporting the forgery. In
addition, in the event the consumer
asserts a timely notice of error for an
unauthorized transaction involving an
access check under § 226.13, the
consumer would not have any liability
if the creditor’s investigation determines
that the transaction was in fact
unauthorized. Lastly, the Board
understands that, in most instances,
consumers may ask their creditor to stop
sending access checks altogether, and
these opt-out requests will be honored
by the creditor.
Coupon books. The Board stated in
the supplementary information for the
June 2007 Proposal that it is unaware of
devices existing today that would
qualify as a ‘‘coupon book’’ for purposes
of the definition of ‘‘credit card’’ under
§ 226.2(a)(15). In addition, the Board
noted that elimination of this obsolete
term from the definition of ‘‘credit card’’
would help to reduce potential
confusion regarding whether an access
check or other single credit device that
is used once, if connected in some way
to other checks or devices, becomes a
‘‘coupon book,’’ thus becoming a ‘‘credit
card’’ for purposes of the regulation. For
these reasons, the June 2007 Proposal
would have deleted the reference to the
term ‘‘coupon book’’ from the definition
of ‘‘credit card’’ under § 226.2(a)(15).
Consumer groups opposed the Board’s
proposal, citing the statutory reference
in TILA Section 103(k) to a ‘‘coupon
book,’’ and noting that even if such
products were not currently being
offered, the proposed deletion could
provide issuers an incentive to develop
such products and in that event,
consumers would be unable to avail
themselves of the protections against
unauthorized use and unsolicited
issuance.
The final rule removes the reference
to ‘‘coupon book’’ in the definition of
‘‘credit card,’’ as proposed. Commenters
did not cite any examples of products
that could potentially qualify as a
‘‘coupon book.’’ Thus, in light of the
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confusion today regarding whether
access checks are ‘‘credit cards’’ as a
result of the existing reference to
‘‘coupon books,’’ the Board believes
removal of the term is appropriate in the
final rule, and that the removal will not
limit the availability of Regulation Z
protections overall.
Plans in which no physical device is
issued. The June 2007 Proposal did not
explicitly address circumstances where
a consumer may conduct a transaction
on an open-end plan that does not have
a physical device. In response, industry
commenters agreed that it was
premature and unnecessary to address
such open-end plans. Consumer groups
in contrast stated that it was appropriate
to amend the regulation at this time to
explicitly cover such plans, particularly
in light of the Board’s decision
elsewhere to update the commentary to
refer to biometric means of verifying the
identity of a cardholder or authorized
user. See comment 12(b)(2)(iii)–1,
discussed below. While the final rule
does not explicitly address open-end
plans in which no physical device is
issued, the Board will continue to
monitor developments in the
marketplace and may update the
regulation if and when such products
become common. Of course, to the
extent a creditor has issued a device that
meets the definition of a ‘‘credit card’’
for an account, the provisions that
require use of a ‘‘credit card,’’ could
apply even though a particular
transaction itself is not conducted using
the device (for example, in the case of
telephone and Internet transactions; see
comments 12(b)(2)(iii)–3 and
12(c)(1)–1).
Charge cards. Comment 2(a)(15)–3
discusses charge cards and identifies
provisions in Regulation Z in which a
charge card is distinguished from a
credit card. The June 2007 Proposal
would have updated comment 2(a)(15)–
3 to reflect that the new late payment
and minimum payment disclosure
requirements set forth by the
Bankruptcy Act do not apply to charge
card issuers. As further discussed in
more detail below under § 226.7,
comment 2(a)(15)–3 is adopted as
proposed.
2(a)(17) Creditor
In June 2007, the Board proposed to
exempt from TILA coverage credit
extended under employee-sponsored
retirement plans. For reasons explained
in the section-by-section analysis to
§ 226.3, this provision is adopted with
modifications, as discussed below.
Comment 2(a)(17)(i)–8, which provides
guidance on whether such a plan is a
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creditor for purposes of TILA, is deleted
as unnecessary, as proposed.
In addition, the substance of footnote
3 is moved to a new § 226.2(a)(17)(v),
and references revised, accordingly, as
proposed. The dates used to illustrate
numerical tests for determining whether
a creditor ‘‘regularly’’ extends consumer
credit are updated in comments
2(a)(17)(i)–3 through –6, as proposed.
References in § 226.2(a)(17)(iv) to
provisions in § 226.6 and § 226.7 are
renumbered consistent with this final
rule.
2(a)(20) Open-End Credit
Under TILA Section 103(i), as
implemented by § 226.2(a)(20) of
Regulation Z, ‘‘open-end credit’’ is
consumer credit extended by a creditor
under a plan in which (1) the creditor
reasonably contemplates repeated
transactions, (2) the creditor may
impose a finance charge from time to
time on an outstanding unpaid balance,
and (3) the amount of credit that may be
extended to the consumer during the
term of the plan, up to any limit set by
the creditor, generally is made available
to the extent that any outstanding
balance is repaid.
‘‘Open-end’’ plans comprised of
closed-end features. In the June 2007
Proposal, the Board proposed several
revisions to the commentary regarding
§ 226.2(a)(20) to address the concern
that currently some credit products are
treated as open-end plans, with openend disclosures given to consumers,
when such products would more
appropriately be treated as closed-end
transactions. The proposal was based on
the Board’s belief that closed-end
disclosures are more appropriate than
open-end disclosures when the credit
being extended is individual loans that
are individually approved and
underwritten. As stated in the June 2007
Proposal, the Board was particularly
concerned about certain credit plans,
where each individual credit transaction
is separately evaluated.
For example, under certain so-called
multifeatured open-end plans, creditors
may offer loans to be used for the
purchase of an automobile. These
automobile loan transactions are
approved and underwritten separately
from other credit made available on the
plan. (In addition, the consumer
typically has no right to borrow
additional amounts on the automobile
loan ‘‘feature’’ as the loan is repaid.) If
the consumer repays the entire
automobile loan, he or she may have no
right to take further advances on that
‘‘feature,’’ and must separately reapply
if he or she wishes to obtain another
automobile loan, or use that aspect of
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the plan for similar purchases.
Typically, while the consumer may be
able to obtain additional advances
under the plan as a whole, the creditor
separately evaluates each request.
In the June 2007 Proposal, the Board
proposed, among other things, two main
substantive revisions to the commentary
to § 226.2(a)(20). First, the Board
proposed to revise comment 2(a)(20)–2
to clarify that while a consumer’s
account may contain different subaccounts, each with different minimum
payment or other payment options, each
sub-account must meet the selfreplenishing criterion. Proposed
comment 2(a)(20)–2 would have
provided that repayments of an advance
for any sub-account must generally
replenish a single credit line for that
sub-account so that the consumer may
continue to borrow and take advances
under the plan to the extent that he or
she repays outstanding balances without
having to obtain separate approval for
each subsequent advance.
Second, the Board proposed in June
2007 to clarify in comment 2(a)(20)–5
that in general, a credit line is selfreplenishing if a consumer can obtain
further advances or funds without being
required to separately apply for those
additional advances, and without
undergoing a separate review by the
creditor of that consumer’s credit
information, in order to obtain approval
for each such additional advance. TILA
Section 103(i) provides that a plan can
be an open-end credit plan even if the
creditor verifies credit information from
time to time. 15 U.S.C. 1602(i). As stated
in the June 2007 Proposal, however, the
Board believes this provision is not
intended to permit a creditor to
separately underwrite each advance
made to a consumer under an open-end
plan or account. Such a process could
result in closed-end credit being
deemed open-end credit.
General comments. The Board
received approximately 300 comment
letters, mainly from credit unions, on
the proposed changes to § 226.2(a)(20).
(See below for a discussion of the
comments specific to each portion of the
proposed changes to § 226.2(a)(20);
more general comments pertaining to
the overall impact of recharacterizing
certain multifeatured plans as closedend credit are discussed in this
subsection.)
Consumer groups and one credit
union supported the proposed changes.
The credit union commenter noted that
it currently uses a multifeatured openend lending program, but that it believes
the changes would be beneficial to
consumers and financial institutions,
and that the benefit to consumers would
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outweigh any inconvenience and cost
imposed on the credit union. This
commenter noted that under a
multifeatured open-end lending
program, a consumer signs a master loan
agreement but does not receive
meaningful disclosures with each
additional extension of credit. This
commenter believes that consumers
often do not realize that subsequent
extensions of credit are subject to the
terms of the master loan agreement.
Consumer groups stated that there is
no meaningful difference between a
customer who obtains a conventional
car loan from a bank versus one who
receives an advance to purchase a car
via a sub-account from an open-end
plan. Consumer groups further noted
that to the extent a sub-account has
fixed payments, fixed terms, and no
replenishing line, it is functionally
indistinguishable from any other closedend loan for which closed-end
disclosures must be given. The
consumer groups’ comments stated that
there is no legitimate basis on which to
continue to classify these plans as openend credit.
Most comment letters opposed the
proposed changes to the definition of
‘‘open-end credit.’’ Many credit union
commenters questioned the need for the
proposed changes, and stated that the
Board had not identified a specific harm
arising out of multifeatured open-end
lending. These commenters stated that
there is no evidence of harm to
consumers associated with these plans,
such as complaints, information about
credit union members paying higher
rates or purchasing unnecessary
products, or evidence of higher default
rates. These commenters noted that
such plans have been offered by credit
unions for more than 25 years. These
commenters also stated that open-end
credit disclosures are adequate and
provide members with the information
they need on a timely basis, and that
open-end lending members receive
frequent reminders, via periodic
statements, of key financial terms such
as the APR. Also, commenters stated
that to the extent credit unions do not
charge fees for advances with fixed
repayment periods, the APR disclosed
for purposes of the open-end credit
disclosures is the same as the APR that
would be disclosed if the transaction
were characterized as closed-end.
The National Credit Union
Administration (NCUA) commented
that there are no problems that appear
to be generated by or inherent to the
multifeatured aspect of credit unions’
multifeatured open-end plans. This
agency urged the Board not to ignore the
identity of the creditor in considering
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the appropriateness of disclosures
because doing so ignores the
circumstances in which the disclosures
are made; the comment letter further
noted that multifeatured open-end plans
offered by credit unions involve
circumstances where there is an ongoing
relationship between the consumermember and a regulated financial
institution.
Credit union commenters and the
NCUA also stated that the proposed
revisions would result in a loss of
convenience to consumers because
credit unions generally would not be
able to continue to offer multifeatured
open-end lending programs, and
consumers would have to sign
additional paperwork in order to obtain
closed-end advances. Several of these
commenters specifically noted that loss
of convenience would be a concern with
respect to military personnel and other
customers they serve in geographically
remote locations. Credit union
commenters stated that the proposed
revisions, if adopted, would result in
increased costs of borrowing for
consumers. Some comment letters noted
that credit unions’ rates would become
less competitive and that consumers
would be more likely to obtain
financing from more expensive sources,
such as auto dealers, check cashing
shops, or payday lenders.
Several credit union commenters
discussed the likely cost associated with
providing closed-end disclosures
instead of open-end disclosures. The
commenters indicated that such costs
would include re-training personnel,
changing lending documents and dataprocessing systems, purchasing new
lending forms, potentially increased
staffing requirements, updating systems,
and additional paperwork. Several
commenters offered estimates of the
probable cost to credit unions of
converting multifeatured open-end
plans to closed-end credit. Those
comments with regard to small entities
are discussed in more detail below in
VIII. Final Regulatory Flexibility
Analysis. One major service provider to
credit unions estimated that the
conversion in loan products would cost
a credit union approximately $100,000,
with total expenses of at least $350
million for all credit unions and their
members. This commenter further noted
that there would be annual ongoing
costs totaling millions of dollars, largely
due to additional staff costs that would
arise because more business would take
place in person at the credit union.
One commenter indicated that the
proposed changes to the commentary
could give rise to litigation risk, and
may create more confusion and
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unintended consequences than
currently exist under the existing
commentary to Regulation Z. This
commenter stated that changing the
definition of open-end credit would
jeopardize many legitimate open-end
credit plans.
Comments regarding hybrid
disclosure. Several comment letters
from credit unions, one credit union
trade association, and the NCUA
suggested that the Board should adopt a
hybrid disclosure approach for
multifeatured open-end plans. Under
this approach, these commenters
indicated that the Board should
continue to permit multifeatured openend plans, as they are currently
structured, to provide open-end
disclosures to consumers, but should
also impose a new subsequent
disclosure requirement. Shortly after
obtaining credit, such as for an auto
loan, that is individually underwritten
or not self-replenishing, the creditor
would be required to give disclosures
that mirror the disclosures given for
closed-end credit.
The Board is not adopting this hybrid
disclosure approach. The Board believes
that the statutory framework clearly
provides for two distinct types of credit,
open-end and closed-end, for which
different types of disclosures are
deemed to be appropriate. Such a
hybrid disclosure regime would be
premised on the fact that the closed-end
disclosures are beneficial to consumers
in connection with certain types of
advances made under these plans. If this
is the case, the Board believes that
consumers should receive the closedend disclosures prior to consummation
of the transaction, when a consumer is
shopping for credit.
Replenishment. As discussed above,
the Board proposed in June 2007 to
revise comment 2(a)(20)–2 to clarify that
while a consumer’s account may
contain different sub-accounts, each
with different minimum payment or
other payment options, each subaccount must meet the self-replenishing
criterion.
Several industry commenters
specifically objected to the new
requirement in proposed comment
2(a)(20)–2 that open-end credit
replenish on a sub-account by subaccount basis. Some commenters
expressed concern about the
applicability of proposed comment
2(a)(20)–2 to promotional rate offers.
The commenters noted that a creditor
may make a balance transfer offer or
send out convenience checks at a
promotional APR. As the balance
subject to the promotional APR is
repaid, the available credit on the
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account will be replenished, although
the available credit for the original
promotional rate offer is not
replenished. These commenters stated
that unless the Board can define subaccounts in a manner that excludes
balances subject to special terms, the
Board should withdraw the proposed
revision to comment 2(a)(20)–2. Other
commenters indicated that the critical
requirement should be that repayment
of balances in any sub-account
replenishes the overall account, not that
each sub-account itself must be
replenishing.
Similarly, the Board received several
industry comment letters indicating that
the proposed changes to comment
2(a)(20)–2 would have adverse
consequences for certain HELOCs. The
comments noted that many creditors use
multiple features or sub-accounts in
order to provide consumers with
flexibility and choices regarding the
terms applicable to certain portions of
an open-end credit balance. They noted
as an example a feature on a HELOC
that permits a consumer to convert a
portion of the balance into a fixed-rate,
fixed-term sub-account; the sub-account
is never replenished but payments on
the sub-account replenish the master
open-end account.
In addition, the Board received a
comment from an association of state
regulators of credit unions raising
concerns that proposed comment
2(a)(20)–2 would present a safety and
soundness concern for institutions.
These comments noted that a selfreplenishing sub-account for an auto
loan, for example, would be a safety and
soundness concern because the value of
the collateral would decline and
eventually be less than the credit limit.
In light of the comments received and
upon further analysis, the Board has
withdrawn the proposed changes to
comment 2(a)(20)–2 from the final rule.
The Board believes that one unintended
consequence of the proposed
requirement that payments on each subaccount replenish is that some subaccounts (like HELOCs) would be recharacterized as closed-end credit when
they are properly treated as open-end
credit. Generally, the proposed changes
to comment 2(a)(20)–2 were intended to
ensure that repayments of advances on
an open-end credit plan generally
would replenish the credit available to
the consumer. The Board believes that
replenishment of an open-end plan on
an overall basis achieves this purpose
and that, as discussed below, the best
way to address loans that are more
properly characterized as closed-end
credit being treated as features of openend plans is through clarifications
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regarding verification of credit
information and separate underwriting
of individual advances.
Verification and underwriting of
separate advances. As discussed above,
the Board proposed in June 2007 to
clarify in comment 2(a)(20)–5 that, in
general, a credit line is self-replenishing
if a consumer can obtain further
advances or funds without being
required to separately apply for those
additional advances, and without
undergoing a separate review by the
creditor of that consumer’s credit
information, in order to obtain such
additional advance.
Notwithstanding this proposed
change, the Board noted that a creditor
would be permitted to verify credit
information to ensure that the
consumer’s creditworthiness has not
deteriorated (and could revise the
consumer’s credit limit or account terms
accordingly). This is consistent with the
statutory definition of ‘‘open end credit
plan,’’ which provides that a credit plan
may be an open end credit plan even if
credit information is verified from time
to time. See 15 U.S.C. 1602(i). However,
the Board noted in the June 2007
Proposal its belief that performing a
distinct underwriting analysis for each
specific credit request would go beyond
the verification contemplated by the
statute and would more closely
resemble underwriting of closed-end
credit. For example, assume that based
on the initial underwriting of an openend plan, a consumer were initially
approved for a line of credit with a
$20,000 credit limit. Under the
proposal, if that consumer subsequently
took a large advance of $10,000, it
would be inconsistent with the
definition of open-end credit for the
creditor to independently evaluate the
consumer’s creditworthiness in
connection with that advance. However,
proposed comment 2(a)(20)–5 would
have stated that a creditor could
continue to review, and as appropriate,
decrease the amount of credit available
to a consumer from time to time to
address safety and soundness and other
concerns.
The NCUA agreed with the Board that
the statutory provision regarding
verification is not intended to permit
separate underwriting and applications
for each sub-account. The agency
encouraged the Board to focus any
commentary changes regarding the
definition of open-end credit on the
distinctions between verification versus
a credit evaluation as a more
appropriate and less burdensome
response to its concerns than the
proposed revisions regarding
replenishment.
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Several industry commenters
indicated that proposed comment
2(a)(20)–5 could have unintended
adverse consequences for legitimate
open-end products. One industry trade
association and several industry
commenters stated creditors finance
purchases that may utilize a substantial
portion of available credit or even
exceed the credit line under preestablished credit criteria. According to
these commenters, creditors may have
over-the-limit buffers or strategies in
place that contemplate such purchases,
and these transactions should not be
considered a separate underwriting. The
commenters further stated that any
legitimate authorization procedures or
consideration of a credit line increase
should not exclude a transaction from
open-end credit.
One credit card association and one
large credit card issuer commented that
some credit cards have no preset
spending limits, and issuers may need
to review a cardholder’s credit history
in connection with certain transactions
on such accounts. These commenters
stated that regardless of how an issuer
handles individual transactions on such
accounts, they should be characterized
as open-end.
One other industry commenter stated
that a creditor should be able to verify
the consumer’s creditworthiness in
connection with a request for an
advance on an open-end credit account.
This creditor noted that the statute does
not impose any limitation on the
frequency with which verification is
made, nor does it indicate that
verification can be made only as part of
an account review, and not also when
a consumer requests an advance. The
commenter stated that the most
important time to conduct verification is
when an advance is requested.
This commenter further suggested
that the concept of ‘‘verification’’ is, by
itself, distinguishable from a de novo
credit decision on an application for a
new loan. This commenter posited that
comment 2(a)(20)–5 recognizes this
insofar as it contemplates a
determination of whether the consumer
continues to meet the lender’s credit
standards and provides that the
consumer should have a reasonable
expectation of obtaining additional
credit as long as the consumer continues
to meet those credit standards. An
application for a new extension of credit
contemplates a de novo credit
determination, while verification
involves a determination of whether a
borrower continues to meet the lender’s
credit standards.
The changes to comment 2(a)(20)–5
are adopted as proposed, with one
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revision discussed below in the
subsection titled Credit cards. Under
revised comment 2(a)(20)–5, verification
of a consumer’s creditworthiness
consistent with the statute continues to
be permitted in connection with an
open-end plan; however, underwriting
of specific advances is not permitted for
an open-end plan. The Board believes
that underwriting of individual
advances exceeds the scope of the
verification contemplated by the statute
and is inconsistent with the definition
of open-end credit. The Board believes
that the rule does not undermine safe
and sound lending practices, but simply
clarifies that certain types of advances
for which underwriting is done must be
treated as closed-end credit with closedend disclosures provided to the
consumer.
The revisions to comment 2(a)(20)–5
are intended only to have prospective
application to advances made after the
effective date of the final rule. A
creditor may continue to give open-end
disclosures in connection with an
advance that met the definition of
‘‘open-end credit’’ under current
§ 226.2(a)(20) and the associated
commentary, if that advance was made
prior to the effective date of the final
rule. However, a creditor that makes a
new advance under an existing credit
plan after the effective date of the final
rule will need to determine whether that
advance is properly characterized as
open-end or closed-end credit under the
revised definition, and give the
appropriate disclosures.
One commenter asked the Board to
clarify the ‘‘reasonable expectation’’
language in comment 2(a)(20)–5. This
commenter noted that a consumer
should not expect to obtain additional
advances if the consumer is in default
in any provision of the loan agreement
(it is not enough to merely be ‘‘current’’
in their payments), and otherwise does
not comply with the requirements for
advances in the loan agreement (such as
minimum advance requirements or the
method for requesting advances). The
Board believes that under the current
rule a creditor may suspend a
consumer’s credit privileges or reduce a
consumer’s credit limit if the consumer
is in default under his or her loan
agreement. Thus, the Board does not
believe that this clarification is
necessary and has not adopted it in the
final rule.
Verification of collateral. Several
commenters stated that comment
2(a)(20)–5 should expressly permit
routine collateral valuation and
verification procedures at any time,
including as a condition of approving an
advance. One of these commenters
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stated that Regulation U (Credit by
Banks and Persons Other than Brokers
or Dealers for the Purpose of Purchasing
or Carrying Margin Stock) requires a
bank in connection with margin
lending, to not advance funds in excess
of a certain collateral value. 12 CFR part
221. The commenter also pointed out
that for some accounts, a borrower’s
credit limit is determined from time to
time based on the market value of the
collateral securing the account.
In response to commenters’ concerns,
new comment 2(a)(20)–(6) is added to
clarify that creditors that otherwise meet
the requirements of § 226.2(a)(20)
extend open-end credit notwithstanding
the fact that the creditor must verify
collateral values to comply with federal,
state, or other applicable laws or verifies
the value of collateral in connection
with a particular advance under the
plan. Current comment 2(a)(20)–6 is
renumbered as comment 2(a)(20)–7.
Credit cards. Several credit and
charge card issuers commented that the
proposal could have adverse effects on
those products. One credit card issuer
indicated that the proposed changes
could have unintended adverse
consequences for certain credit card
securitizations. This commenter noted
that securitization documentation for
credit cards typically provides that an
account must be a revolving credit card
account for the receivables arising in
that account to be eligible for inclusion
in the securitization. If the proposal
were to recharacterize accounts that are
currently included in securitizations as
closed-end credit, this commenter stated
that it could require restructuring of
existing and future securitization
transactions.
As discussed above, several industry
commenters noted other circumstances
in which proposed comment 2(a)(20)–5
could have adverse consequences for
credit cards. Several commenters stated
that creditors may have over-the-limit
buffers or strategies in place that
contemplate purchases utilizing a
substantial portion of, or even exceed,
the credit line, and these transactions
should not be considered a separate
underwriting. Commenters also stated
that any legitimate authorization
procedures or consideration of a credit
line increase should not exclude a
transaction from open-end credit.
Finally, one credit card association and
one large credit card issuer commented
that some credit cards have no preset
spending limits, and issuers may need
to review a cardholder’s credit history
in connection with certain transactions
on such accounts. These commenters
stated that regardless of how an issuer
handles individual transactions on such
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accounts, they should be characterized
as open-end.
The Board has addressed credit card
issuers’ concerns about emergency
underwriting and underwriting of
amounts that may exceed the
consumer’s credit limit by expressly
providing in comment 2(a)(20)–5 that a
credit card account where the plan as a
whole replenishes meets the selfreplenishing criterion, notwithstanding
the fact that a credit card issuer may
verify credit information from time to
time in connection with specific
transactions. The Board did not intend
in the June 2007 Proposal and does not
intend in the final rule to exclude credit
cards from the definition of open-end
credit and believes that the revised final
rule gives certainty to creditors offering
credit cards. The Board believes that the
strategies identified by commenters,
such as over-the-limit buffers, treatment
of certain advances for cards without
preset spending limits, and
consideration of credit line increases
generally do not constitute separate
underwriting of advances, and that
open-end disclosures are appropriate for
credit cards for which the plan as a
whole replenishes. The Board also
believes that this clarification will help
to promote uniformity in credit card
disclosures by clarifying that all credit
cards are subject to the open-end
disclosure rules. The Board notes that
charge card accounts may not meet the
definition of open-end credit but
pursuant to § 226.2(a)(17)(iii) are subject
to the rules that apply to open-end
credit.
Examples regarding repeated
transactions. Due to the concerns noted
above regarding closed-end automobile
loans being characterized as features of
so-called open-end plans, the Board also
proposed in June 2007 to delete
comment 2(a)(20)–3.ii., which states
that it would be more reasonable for a
financial institution to make advances
from a line of credit for the purchase of
an automobile than it would be for an
automobile dealer to sell a car under an
open-end plan. As stated in the
proposal, the Board was concerned that
the current example placed
inappropriate emphasis on the identity
of the creditor rather than the type of
credit being extended by that creditor.
Similarly, the Board proposed to revise
current comment 2(a)(20)–3.i., which
referred to a thrift institution, to refer
more generally to a bank or financial
institution and to move the example
into the body of comment 2(a)(20)–3.
The Board received no comments
opposing the revisions to these
examples, and the changes are adopted
as proposed.
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Technical amendments. The Board
also proposed in the June 2007 Proposal
a technical update to comment 2(a)(20)–
4 to delete, without intended
substantive change, a reference to
‘‘china club plans,’’ which may no
longer be very common. No comments
were received on this aspect of the
proposal, and the update to comment
2(a)(20)–4 is adopted as proposed.
Comment 2(a)(20)–5.ii. currently
notes that a creditor may reduce a credit
limit or refuse to extend new credit due
to changes in the economy, the
creditor’s financial condition, or the
consumer’s creditworthiness. The
Board’s proposal would have deleted
the reference to changes in the economy
to simplify this provision. No comments
were received on this change, which is
adopted as proposed.
Implementation date. Many credit
union commenters on the June 2007
Proposal expressed concern about the
effect of successive regulatory changes.
These commenters stated that the June
2007 Proposal, if adopted, would
require them to give closed-end
disclosures in connection with certain
advances, such as the purchase of an
automobile, for which they currently
give open-end disclosures. The
commenters noted that because the
Board is also considering regulatory
changes to closed-end lending, it could
require such creditors to make two sets
of major systematic changes in close
succession. These commenters stated
that such successive regulatory changes
could impose a significant burden that
would impair the ability of credit
unions to serve their members
effectively. The Board expects all
creditors to provide closed-end or openend disclosures, as appropriate in light
of revised § 226.2(a)(20) and the
associated commentary, as of the
effective date of the final rule. The
Board has not delayed the effectiveness
of the changes to the definition of
‘‘open-end credit.’’ The Board is
mindful that the changes to the
definition may impose costs on certain
credit unions and other creditors, and
that any future changes to the
provisions of Regulation Z dealing with
closed-end credit may impose further
costs. However, the Board believes that
it is important that consumers receive
the appropriate type of disclosures for a
given extension of credit, and that it is
not appropriate to delay effectiveness of
these changes pending the Board’s
review of the rules pertaining to closedend credit.
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2(a)(24) Residential Mortgage
Transaction
Comment 2(a)(24)–1, which identifies
key provisions affected by the term
‘‘residential mortgage transaction,’’ and
comment 2(a)(24)–5.ii., which provides
guidance on transactions financing the
acquisition of a consumer’s principal
dwelling, are revised from the June 2007
Proposal to conform to changes adopted
by the Board in the July 2008 Final
HOEPA Rule to address certain
mortgage practices and disclosures. 73
FR 44522, 44605, July 30, 2008.
Section 226.3
Exempt Transactions
Section 226.3 implements TILA
Section 104 and provides exemptions
for certain classes of transactions
specified in the statute. 15 U.S.C. 1603.
In June 2007, the Board proposed
several substantive and technical
revisions to § 226.3 as described below.
The Board also proposed to move the
substance of footnote 4 to the
commentary. See comment 3–1. No
comments were received on moving
footnote 4 to the commentary, and that
change is adopted in the final rule.
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3(a) Business, Commercial, Agricultural,
or Organizational Credit
Section 226.3(a) provides, in part, that
the regulation does not apply to
extensions of credit primarily for
business, commercial or agricultural
purposes. As the Board noted in the
supplementary information to the June
2007 Proposal, questions have arisen
from time to time regarding whether
transactions made for business purposes
on a consumer-purpose credit card are
exempt from TILA. The Board proposed
to add a new comment 3(a)–2 to clarify
transactions made for business purposes
on a consumer-purpose credit card are
covered by TILA (and, conversely, that
purchases made for consumer purposes
on a business-purpose credit card are
exempt from TILA). The Board received
several comments on proposed
comment 3(a)–2. One consumer group
and one large financial institution
commented in support of the change.
One industry trade association stated
that the proposed clarification was
anomalous given the general exclusion
of business credit from TILA coverage.
The Board acknowledges that this
clarification will result in certain
business purpose transactions being
subject to TILA, and certain consumer
purpose transactions being exempt from
TILA. However, the Board believes that
the determination as to whether a credit
card account is primarily for consumer
purposes or business purposes is best
made when an account is opened (or
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when an account is reclassified as a
business-purpose or consumer-purpose
account) and that comment 3(a)–2
provides important clarification and
certainty to consumers and creditors. In
addition, determining whether specific
transactions charged to the credit card
account are for consumer or business
purposes could be operationally
difficult and burdensome for issuers.
Accordingly, the Board adopts new
comment 3(a)–2 as proposed with
several technical revisions described
below. Other sections of the
commentary regarding § 226.3(a) are
renumbered accordingly. The Board also
adopts new comment 3(a)–7, which
provides guidance on credit card
renewals consistent with new comment
3(a)–2, as proposed.
The examples in proposed comment
3(a)–2 contained several references to
credit plans, which are deleted from the
final rule as unnecessary because
comment 3(a)–2 was intended to
address only credit cards. Credit plans
are addressed by the examples in
redesignated comment 3(a)–3, which is
unaffected by this rulemaking.
3(g) Employer-Sponsored Retirement
Plans
The Board has received questions
from time to time regarding the
applicability of TILA to loans taken
against employer-sponsored retirement
plans. Pursuant to TILA Section 104(5),
the Board has the authority to exempt
transactions for which it determines that
coverage is not necessary in order to
carry out the purposes of TILA. 15
U.S.C. 1603(5). The Board also has the
authority pursuant to TILA Section
105(a) to provide adjustments and
exceptions for any class of transactions,
as in the judgment of the Board are
necessary or proper to effectuate the
purposes of TILA. 15 U.S.C. 1604(a).
The June 2007 Proposal included a
new § 226.3(g), which would have
exempted loans taken by employees
against their employer-sponsored
retirement plans qualified under Section
401(a) of the Internal Revenue Code and
tax-sheltered annuities under Section
403(b) of the Internal Revenue Code,
provided that the extension of credit is
comprised of fully-vested funds from
such participant’s account and is made
in compliance with the Internal
Revenue Code. 26 U.S.C. 1 et seq.; 26
U.S.C. 401(a); 26 U.S.C. 403(b). The
Board stated several reasons for this
proposed exemption in the
supplementary information to the June
2007 Proposal, including the fact that
the consumer’s interest and principal
payments on such a loan are reinvested
in the consumer’s own account and
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there is no third-party creditor imposing
finance charges on the consumer. In
addition, the costs of a loan taken
against assets invested in a 401(k) plan,
for example, are not comparable to the
costs of a third-party loan product,
because a consumer pays the interest on
a 401(k) loan to himself or herself rather
than to a third party.
The Board received several comments
regarding proposed § 226.3(g), which
generally supported the proposed
exemption for loans taken by employees
against their employer-sponsored
retirement plans. Two commenters
asked the Board to expand the proposed
exemption to include loans taken
against governmental 457(b) plans,
which are a type of retirement plan
offered by certain state and local
government employers. 26 U.S.C.
457(b). The comments noted that
governmental 457(b) plans may permit
participant loans, subject to the
requirements of section 72(p) of the
Internal Revenue Code (26 U.S.C. 1 et
seq.), which are the same requirements
that are applicable to qualified 401(a)
plans and 403(b) plans. The comments
also stated that the Board’s reasons for
proposing the exemption apply equally
to governmental 457(b) plans. The final
rule expands the scope of the exemption
to include loans taken against
governmental 457(b) plans. The
exemption for loans taken against
employer-sponsored retirement plans
was intended to cover all such similar
plans, and the omission of governmental
457(b) plans from the proposed
exemption was unintentional. The
Board believes the rationales stated
above and in the June 2007 Proposal for
the proposed exemption for qualified
401(a) plans and 403(b) plans apply
equally to governmental 457(b) plans.
In addition to the rationales stated
above, another reason given for the
proposed exception in the June 2007
Proposal was a statement that plan
administration fees must be disclosed
under applicable Department of Labor
regulations. One commenter noted that
the Department of Labor regulations
cited in the supplementary information
to the June 2007 Proposal do not apply
to governmental 403(b) plans,
governmental 457(b) plans, and certain
other 403(b) programs that are not
subject to the Employee Retirement
Income Security Act of 1974 (ERISA). 29
U.S.C. 1001 et seq. The commenter
asked for clarification regarding whether
the exemption will apply to loans taken
from plans and programs which are not
subject to ERISA. Section 226.3(g) itself
does not contain a reference to ERISA or
the Department of Labor regulations
pertaining to ERISA, and, accordingly,
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the exemption applies even if the
particular plan is not subject to ERISA.
For the other reasons stated above and
in the June 2007 Proposal, the Board
believes that the exemption for the
plans specified in new § 226.3(g) is
appropriate even for those plans to
which ERISA disclosure requirements
do not apply.
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Section 226.4 Finance Charge
Various provisions of TILA and
Regulation Z specify how and when the
cost of consumer credit expressed as a
dollar amount, the ‘‘finance charge,’’ is
to be disclosed. The rules for
determining which charges make up the
finance charge are set forth in TILA
Section 106 and Regulation Z § 226.4.
15 U.S.C. 1605. Some rules apply only
to open-end credit and others apply
only to closed-end credit, while some
apply to both. With limited exceptions,
the Board did not propose in June 2007
to change § 226.4 for either closed-end
credit or open-end credit. The areas in
which the Board did propose to revise
§ 226.4 and related commentary relate to
(1) transaction charges imposed by
credit card issuers, such as charges for
obtaining cash advances from
automated teller machines (ATMs) and
for making purchases in foreign
currencies or foreign countries, and (2)
charges for credit insurance, debt
cancellation coverage, and debt
suspension coverage.
4(a) Definition
Transaction charges. Under the
definition of ‘‘finance charge’’ in TILA
Section 106 and Regulation Z § 226.4(a),
a charge specific to a credit transaction
is ordinarily a finance charge. 15 U.S.C.
1605. See also § 226.4(b)(2). However,
under current comment 4(a)–4, a fee
charged by a card issuer for using an
ATM to obtain a cash advance on a
credit card account is not a finance
charge to the extent that it does not
exceed the charge imposed by the card
issuer on its cardholders for using the
ATM to withdraw cash from a consumer
asset account, such as a checking or
savings account. Another comment
indicates that the fee is an ‘‘other
charge.’’ See current comment 6(b)–1.vi.
Accordingly, the fee must be disclosed
at account opening and on the periodic
statement, but it is not labeled as a
‘‘finance charge’’ nor is it included in
the effective APR.
In the June 2007 Proposal, the Board
proposed new comment 4(a)–4 to
address questions that have been raised
about the scope and application of the
existing comment. For example, assume
the issuer assesses an ATM fee for one
kind of deposit account (for example, an
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account with a low minimum balance)
but not for another. The existing
comment does not indicate which
account is the proper basis for
comparison, nor is it clear in all cases
which account should be the
appropriate one to use.
Questions have also been raised about
whether disclosure of an ATM cash
advance fee pursuant to comments 4(a)–
4 and 6(b)–1.vi. is meaningful to
consumers. Under the comments, the
disclosure a consumer receives after
incurring a fee for taking a cash advance
through an ATM depends on whether
the credit card issuer provides asset
accounts and offers debit cards on those
accounts and whether the fee for using
the ATM for the cash advance exceeds
the fee for using the ATM for a cash
withdrawal from an asset account. It is
not clear that these distinctions are
meaningful to consumers.
In addition, questions have arisen
about the proper disclosure of fees that
cardholders are assessed for making
purchases in a foreign currency or
outside the United States—for example,
when the cardholder travels abroad. The
question has arisen in litigation between
consumers and major card issuers.11
Some card issuers have reasoned by
analogy to comment 4(a)–4 that a
foreign transaction fee is not a finance
charge if the fee does not exceed the
issuer’s fee for using a debit card for the
same purchase. Some card issuers
disclose the foreign transaction fee as a
finance charge and include it in the
effective APR, but others do not.
The uncertainty about proper
disclosure of charges for foreign
transactions and for cash advances from
ATMs reflects the inherent complexity
of seeking to distinguish transactions
that are ‘‘comparable cash transactions’’
to credit card transactions from
transactions that are not. In June 2007,
the Board proposed to replace comment
4(a)–4 with a new comment of the same
number stating a simple interpretive
rule that any transaction fee on a credit
card plan is a finance charge, regardless
of whether the issuer imposes the same
or lesser charge on withdrawals of funds
from an asset account, such as a
checking or savings account. The
proposed comment would have
provided as examples of such finance
charges a fee imposed by the issuer for
11 See, e.g., Third Consolidated Amended Class
Action Complaint at 47–48, In re Currency
Conversion Fee Antitrust Litigation, MDL Docket
No. 1409 (S.D.N.Y.). The court approved a
settlement on a preliminary basis on November 8,
2006. See also, e.g., LiPuma v. American Express
Company, 406 F. Supp. 2d 1298 (S.D.Fla. 2005).
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taking a cash advance at an ATM,12 as
well as a fee imposed by the issuer for
foreign transactions. The Board stated
its belief that clearer guidance might
result from a new and simpler approach
that treats as a finance charge any fee
charged by credit card issuers for
transactions on their credit card plans,
and accordingly proposed new
comment 4(a)–4.
Few commenters addressed proposed
comment 4(a)–4. Some commenters
supported the proposed comment,
including a financial institution
(although the commenter noted that its
support of the proposal was predicated
on the effective APR disclosure
requirements being eliminated, as the
Board proposed under one alternative).
Other commenters opposed the
proposed comment, some expressing
concern that including all transaction
fees as finance charges might cause the
effective APR to exceed statutory
interest rate limits contained in other
laws (for example, the 18 percent
statutory interest rate ceiling applicable
to federal credit unions).
One commenter stated particular
concerns about the proposed inclusion
of foreign transaction fees as finance
charges. The commenter stated that the
settlements in the litigation referenced
above have already resolved the issues
involved and that adopting the proposal
would cause disruption to disclosure
practices established under the
settlements. A consumer group that
supported including all transaction fees
in the finance charge noted its concern
that the positive effect of the proposal
would be nullified by specifying a
limited list of fees that must be
disclosed in writing at account opening
(see the section-by-section analysis to
§ 226.6(b)(2) and (b)(3), below), and by
eliminating the effective APR assuming
the Board adopted that alternative. The
commenter urged the Board to go
further and include a number of other
types of fees in the finance charge.
The Board is adopting proposed
comment 4(a)–4 with some changes for
clarification. As adopted in final form,
comment 4(a)–4 includes language
clarifying that foreign transaction fees
include charges imposed when
transactions are made in foreign
currencies and converted to U.S.
dollars, as well as charges imposed
when transactions are made in U.S.
dollars outside the United States and
charges imposed when transactions are
made (whether in a foreign currency or
12 The change to comment 4(a)–4 does not affect
disclosure of ATM fees assessed by institutions
other than the credit card issuer. See proposed
§ 226.6(b)(1)(ii)(A), adopted in the final rule as
§ 226.6(b)(3)(iii)(A).
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in U.S. dollars) with a foreign merchant,
such as via a merchant’s Web site. For
example, a consumer may use a credit
card to make a purchase in Bermuda, in
U.S. dollars, and the card issuer may
impose a fee because the transaction
took place outside the United States.
The comment also clarifies that foreign
transaction fees include charges
imposed by the card issuer and charges
imposed by a third party that performs
the conversion, such as a credit card
network or the card issuer’s corporate
parent. (For example, in a transaction
processed through a credit card
network, the network may impose a 1
percent charge and the card-issuing
bank may impose an additional 2
percent charge, for a total of a 3
percentage point foreign transaction fee
being imposed on the consumer.)
However, the comment also clarifies
that charges imposed by a third party
are included only if they are directly
passed on to the consumer. For
example, if a credit card network
imposes a 1 percent fee on the card
issuer, but the card issuer absorbs the
fee as a cost of doing business (and only
passes it on to consumers in the general
sense that the interest and fees are
imposed on all its customers to recover
its costs), then the fee is not a foreign
transaction fee that must be disclosed.
In another example, if the credit card
network imposes a 1 percent fee for a
foreign transaction on the card issuer,
and the card issuer imposes this same
fee on the consumer who engaged in the
foreign transaction, then the fee is a
foreign transaction fee and must be
included in finance charges to be
disclosed. The comment also makes
clear that a card issuer is not required
to disclose a charge imposed by a
merchant. For example, if the merchant
itself performs the currency conversion
and adds a fee, this would be not be a
foreign transaction fee that card issuers
must disclose. Under § 226.9(d), the
card issuer is not required to disclose
finance charges imposed by a party
honoring a credit card, such as a
merchant, although the merchant itself
is required to disclose such a finance
charge (assuming the merchant is
covered by TILA and Regulation Z
generally).
The foreign transaction fee is
determined by first calculating the
dollar amount of the transaction, using
a currency conversion rate outside the
card issuer’s and third party’s control.
Any amount in excess of that dollar
amount is a foreign transaction fee. The
comment provides examples of
conversion rates outside the card
issuer’s and third party’s control. (Such
a rate is deemed to be outside the card
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issuer’s and third party’s control, even
if the card issuer or third party could
arguably in fact have some degree of
control over the rate used, by selecting
the rate from among a number of rates
available.)
With regard to the conversion rate, the
comment also clarifies that the rate used
for a particular transaction need not be
the same rate that the card issuer (or
third party) itself obtains in its currency
conversion operations. The card issuer
or third party may convert currency in
bulk amounts, as opposed to performing
a conversion for each individual
transaction. The comment also clarifies
that the rate used for a particular
transaction need not be the rate in effect
on the date of the transaction (purchase
or cash advance), because the
conversion calculation may take place
on a later date.
Concerns of some commenters that
inclusion of all transaction charges in
the finance charge would cause the
effective APR to exceed permissible
ceilings are moot due to the fact that the
final rule eliminates the effective APR
requirements as to open-end (not homesecured) credit, as discussed in the
general discussion on the effective APR
in the section-by-section analysis to
§ 226.7(b). As to the consumer group
comment that eliminating the effective
APR would negate the beneficial impact
of the proposed comment for
consumers, the Board believes that
adoption of the comment will
nevertheless result in better and more
meaningful disclosures to consumers.
Transaction fees such as ATM cash
advance fees and foreign transaction
fees will be disclosed more consistently.
The Board also believes that the
comment will provide clearer guidance
to card issuers, as discussed above.
With regard to foreign transaction
fees, the Board believes that although
the settlements in the litigation
mentioned above may have led to some
standardization of disclosure practices,
the proposed comment is appropriate
because it will bring a uniform
disclosure approach to foreign
transaction fees (as opposed to possibly
differing approaches under the different
settlement terms), and will be a
continuing federal regulatory
requirement (whereas settlements can
be modified or expire).
Existing comment 4(b)(2)–1 (which is
not revised in the final rule) states that
if a checking or transaction account
charge imposed on an account with a
credit feature does not exceed the
charge for an account without a credit
feature, the charge is not a finance
charge. Comment 4(b)(2)–1 and revised
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comment 4(a)–4 address different
situations.
Charges in comparable cash
transactions. Comment 4(a)–1 provides
examples of charges in comparable cash
transactions that are not finance
charges. Among the examples are
discounts available to a particular group
of consumers because they meet certain
criteria, such as being members of an
organization or having accounts at a
particular institution. In the June 2007
Proposal, the Board solicited comment
on whether the example is still useful,
or should be deleted as unnecessary or
obsolete. No comments were received
on this issue. Nonetheless, because
many of the examples provide guidance
to creditors offering closed-end credit,
comment 4(a)–1 is retained in the final
rule and the examples will be reviewed
in a future rulemaking addressing
closed-end credit.
4(b) Examples of Finance Charges
Charges for credit insurance or debt
cancellation or suspension coverage.
Premiums or other charges for credit
life, accident, health, or loss-of-income
insurance are finance charges if the
insurance or coverage is ‘‘written in
connection with’’ a credit transaction.
15 U.S.C. 1605(b); § 226.4(b)(7).
Creditors may exclude from the finance
charge premiums for credit insurance if
they disclose the cost of the insurance
and the fact that the insurance is not
required to obtain credit. In addition,
the statute requires creditors to obtain
an affirmative written indication of the
consumer’s desire to obtain the
insurance, which, as implemented in
§ 226.4(d)(1)(iii), requires creditors to
obtain the consumer’s initials or
signature. 15 U.S.C. 1605(b). In 1996,
the Board expanded the scope of the
rule to include plans involving charges
or premiums for debt cancellation
coverage. See § 226.4(b)(10) and (d)(3).
See also 61 FR 49237, Sept. 19, 1996.
Currently, however, insurance or
coverage sold after consummation of a
closed-end credit transaction or after the
opening of an open-end plan and upon
a consumer’s request is considered not
to be ‘‘written in connection with the
credit transaction,’’ and, therefore, a
charge for such insurance or coverage is
not a finance charge. See comment
4(b)(7) and (8)–2.
In June 2007, the Board proposed a
number of revisions to these rules:
(1) The same rules that apply to debt
cancellation coverage would have been
applied explicitly to debt suspension
coverage. However, to exclude the cost
of debt suspension coverage from the
finance charge, creditors would have
been required to inform consumers, as
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applicable, that the obligation to pay
loan principal and interest is only
suspended, and that interest will
continue to accrue during the period of
suspension. These proposed revisions
would have applied to all open-end
plans and closed-end credit
transactions.
(2) Creditors could exclude from the
finance charge the cost of debt
cancellation and suspension coverage
for events in addition to those permitted
today, namely, life, accident, health, or
loss-of-income. This proposed revision
would also have applied to all open-end
plans and closed-end credit
transactions.
(3) The meaning of insurance or
coverage ‘‘written in connection with’’
an open-end plan would have been
expanded to cover sales made
throughout the life of an open-end (not
home-secured) plan. Under the
proposal, for example, consumers
solicited for the purchase of optional
insurance or debt cancellation or
suspension coverage for existing credit
card accounts would have received
disclosures about the cost and optional
nature of the product at the time of the
consumer’s request to purchase the
insurance or coverage. HELOCs subject
to § 226.5b and closed-end transactions
would not have been affected by this
proposed revision.
(4) For telephone sales, creditors
offering open-end (not home-secured)
plans would have been provided with
flexibility in evidencing consumers’
requests for optional insurance or debt
cancellation or suspension coverage,
consistent with rules published by
federal banking agencies to implement
Section 305 of the Gramm-Leach-Bliley
Act regarding the sale of insurance
products by depository institutions and
guidance published by the Office of the
Comptroller of the Currency (OCC)
regarding the sale of debt cancellation
and suspension products. See 12 CFR
§ 208.81 et seq. regarding insurance
sales; 12 CFR part 37 regarding debt
cancellation and debt suspension
products. For telephone sales, creditors
could have provided disclosures orally,
and consumers could have requested
the insurance or coverage orally, if the
creditor maintained evidence of
compliance with the requirements, and
mailed written information within three
days after the sale. HELOCs subject to
§ 226.5b and closed-end transactions
would not have been affected by this
proposed revision.
All of these products serve similar
functions but some are considered
insurance under state law and others are
not. Taken together, the proposed
revisions were intended to provide
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consistency in how creditors deliver,
and consumers receive, information
about the cost and optional nature of
similar products. The revisions are
discussed in detail below.
4(b)(7) and (8) Insurance Written in
Connection With Credit Transaction
Premiums or other charges for
insurance for credit life, accident,
health, or loss-of-income, loss of or
damage to property or against liability
arising out of the ownership or use of
property are finance charges if the
insurance or coverage is written in
connection with a credit transaction. 15
U.S.C. 1605(b) and (c); § 226.4(b)(7) and
(b)(8). Comment 4(b)(7) and (8)–2
provides that insurance is not written in
connection with a credit transaction if
the insurance is sold after
consummation on a closed-end
transaction or after an open-end plan is
opened and the consumer requests the
insurance. As stated in the June 2007
Proposal, the Board believes this
approach remains sound for closed-end
transactions, which typically consist of
a single transaction with a single
advance of funds. Consumers with
open-end plans, however, retain the
ability to obtain advances of funds long
after account opening, so long as they
pay down the principal balance. That is,
a consumer can engage in credit
transactions throughout the life of a
plan.
Accordingly, in June 2007 the Board
proposed revisions to comment 4(b)(7)
and (8)–2, to state that insurance
purchased after an open-end (not homesecured) plan was opened would be
considered to be written ‘‘in connection
with a credit transaction.’’ Proposed
new comment 4(b)(10)–2 would have
given the same treatment to purchases
of debt cancellation or suspension
coverage. As proposed, therefore,
purchases of voluntary insurance or
debt cancellation or suspension
coverage after account opening would
trigger disclosure and consent
requirements.
Few commenters addressed this issue.
One financial institution trade
association supported the proposed
revisions to comments 4(b)(7) and (8)–
2 and 4(b)(10)–2, while two other
commenters (a financial institution and
a trade association) opposed them,
arguing that the rules for open-end (not
home-secured) plans should remain
consistent with the rules for homeequity and closed-end credit, that there
is no demonstrable harm to consumers
from the existing rule, and that other
state and federal law provides adequate
protection.
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The revisions to comments 4(b)(7) and
(8)–2 and 4(b)(10)–2 are adopted as
proposed. In an open-end plan, where
consumers can engage in credit
transactions after the opening of the
plan, a creditor may have a greater
opportunity to influence a consumer’s
decision whether or not to purchase
credit insurance or debt cancellation or
suspension coverage than in the case of
closed-end credit. Accordingly, the
disclosure and consent requirements are
important in open-end plans, even after
the opening of the plan, to ensure that
the consumer is fully informed about
the offer of insurance or coverage and
that the decision to purchase it is
voluntary. In addition, under the final
rule, creditors will be permitted to
provide disclosures and obtain consent
by telephone (provided they mail
written disclosures to the consumer
after the purchase), so long as they meet
requirements intended to ensure the
purchase is voluntary. See the sectionby-section analysis to § 226.4(d)(4)
below. As to consistency between the
rules for open-end (not home-secured)
plans and home-equity plans, the Board
intends to consider this issue when the
home-equity credit plan rules are
reviewed in the future.
4(b)(9) Discounts
Comment 4(b)(9)–2, which addresses
cash discounts to induce consumers to
use cash or other payment means
instead of credit cards or other open-end
plans is revised for clarity, as proposed
in June 2007. No substantive change is
intended. No comments were received
on this change.
4(b)(10) Debt Cancellation and Debt
Suspension Fees
As discussed above, premiums or
other charges for credit life, accident,
health, or loss-of-income insurance are
finance charges if the insurance or
coverage is written in connection with
a credit transaction. This same rule
applies to charges for debt cancellation
coverage. See § 226.4(b)(10). Although
debt cancellation fees meet the
definition of ‘‘finance charge,’’ they may
be excluded from the finance charge on
the same conditions as credit insurance
premiums. See § 226.4(d)(3).
The Board proposed in June 2007 to
revise the regulation to provide the
same treatment to debt suspension
coverage as to credit insurance and debt
cancellation coverage. Thus, under
proposed § 226.4(b)(10), charges for debt
suspension coverage would be finance
charges. (The conditions under which
debt suspension charges may be
excluded from the finance charge are
discussed in the section-by-section
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analysis to § 226.4(d)(3), below.) Debt
suspension is the creditor’s agreement
to suspend, on the occurrence of a
specified event, the consumer’s
obligation to make the minimum
payment(s) that would otherwise be
due. During the suspension period,
interest may continue to accrue or it
may be suspended as well, depending
on the plan. The borrower may be
prohibited from using the credit plan
during the suspension period. In
addition, debt suspension may cover
events other than loss of life, health, or
income, such as a wedding, a divorce,
the birth of child, or a medical
emergency.
In the June 2007 Proposal, debt
suspension coverage would have been
defined as coverage that suspends the
consumer’s obligation to make one or
more payments on the date(s) otherwise
required by the credit agreement, when
a specified event occurs. See proposed
comment 4(b)(10)–1. The comment
would have clarified that the term debt
suspension coverage as used in
§ 226.4(b)(10) does not include ‘‘skip
payment’’ arrangements in which the
triggering event is the borrower’s
unilateral election to defer repayment,
or the bank’s unilateral decision to
allow a deferral of payment.
This aspect of the proposal would
have applied to closed-end as well as
open-end credit transactions. As
discussed in the supplementary
information to the June 2007 Proposal,
it appears appropriate to consider
charges for debt suspension products to
be finance charges, because these
products operate in a similar manner to
debt cancellation, and reallocate the risk
of nonpayment between the borrower
and the creditor.
Industry commenters supported the
proposed approach of including charges
for debt suspension coverage as finance
charges generally, but permitting
exclusion of such charges if the
coverage is voluntary and meets the
other conditions contained in the
proposal. Consumer group commenters
did not address this issue. Comment
4(b)(10)–1 is adopted as proposed with
some minor changes for clarification.
Exclusion of charges for debt
suspension coverage from the definition
of finance charge is discussed in the
section-by-section analysis to
§ 226.4(d)(3) below.
4(d) Insurance and Debt Cancellation
Coverage
4(d)(3) Voluntary Debt Cancellation or
Debt Suspension Fees
As explained in the section-by-section
analysis to § 226.4(b)(10), debt
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cancellation fees and, as clarified in the
final rule, debt suspension fees meet the
definition of ‘‘finance charge.’’ Under
current § 226.4(d)(3), debt cancellation
fees may be excluded from the finance
charge on the same conditions as credit
insurance premiums. These conditions
are: the coverage is not required and this
fact is disclosed in writing, and the
consumer affirmatively indicates in
writing a desire to obtain the coverage
after the consumer receives written
disclosure of the cost. Debt cancellation
coverage that may be excluded from the
finance charge is limited to coverage
that provides for cancellation of all or
part of a debtor’s liability (1) in case of
accident or loss of life, health, or
income; or (2) for amounts exceeding
the value of collateral securing the debt
(commonly referred to as ‘‘gap’’
coverage, frequently sold in connection
with motor vehicle loans).
Debt cancellation coverage and debt
suspension coverage are fundamentally
similar to the extent they offer a
consumer the ability to pay in advance
for the right to reduce the consumer’s
obligations under the plan on the
occurrence of specified events that
could impair the consumer’s ability to
satisfy those obligations. The two types
of coverage are, however, different in a
key respect. One cancels debt, at least
up to a certain agreed limit, while the
other merely suspends the payment
obligation while the debt remains
constant or increases, depending on
coverage terms.
In June 2007, the Board proposed to
revise § 226.4(d)(3) to expressly permit
creditors to exclude charges for
voluntary debt suspension coverage
from the finance charge when, after
receiving certain disclosures, the
consumer affirmatively requests such a
product. The Board also proposed to
add a disclosure (§ 226.4(d)(3)(iii)), to be
provided as applicable, that the
obligation to pay loan principal and
interest is only suspended, and that
interest will continue to accrue during
the period of suspension. These
proposed revisions would have applied
to closed-end as well as open-end credit
transactions. Model clauses and samples
were proposed at Appendix G–16(A)
and G–16(B) and Appendix H–17(A)
and H–17(B) to part 226.
In addition, the Board proposed in the
June 2007 Proposal to continue to limit
the exclusion permitted by § 226.4(d)(3)
to charges for coverage for accident or
loss of life, health, or income or for gap
coverage. The Board also proposed,
however, to add comment 4(d)(3)–3 to
clarify that, if debt cancellation or debt
suspension coverage for two or more
events is sold at a single charge, the
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entire charge may be excluded from the
finance charge if at least one of the
events is accident or loss of life, health,
or income. The proposal is adopted in
the final rule, with a few modifications
discussed below.
A few industry commenters suggested
that the exclusion of debt cancellation
or debt suspension coverage from the
finance charge should not be limited to
instances where one of the triggering
events is accident or loss of life, health,
or income. The commenters contended
that such a rule would lead to an
inconsistent result; for example, if debt
cancellation or suspension coverage has
only divorce as a triggering event, the
charge could not be excluded from the
finance charge, while if the coverage
applied to divorce and loss of income,
the charge could be excluded. The
proposal is adopted without change in
this regard. The identification of
accident or loss of life, health, or
income in current § 226.4(d)(3)(ii)
(renumbered § 226.4(d)(3) in the final
rule) with respect to debt cancellation
coverage is based on TILA Section
106(b), which addresses credit
insurance for accident or loss of life or
health. 15 U.S.C. 1605(b). That statutory
provision reflects the regulation of
credit insurance by the states, which
may limit the types of insurance that
insurers may sell. The approach in the
final rule is consistent with the purpose
of Section 106(b), but also recognizes
that debt cancellation and suspension
coverage often are not limited by
applicable law to the events allowed for
insurance.
A few commenters addressed the
proposed disclosure for debt suspension
programs that the obligation to pay loan
principal and interest is only
suspended, and that interest will
continue to accrue during the period of
suspension. A commenter suggested
that in programs combining elements of
debt cancellation and debt suspension,
the disclosure should not be required.
The final rule retains the disclosure
requirement in § 226.4(d)(3)(iii).
However, comment 4(d)(3)–4 has been
added stating that if the debt can be
cancelled under certain circumstances,
the disclosure may be modified to
reflect that fact. The disclosure could,
for example, state (in addition to the
language required by § 226.4(d)(3)(iii))
that ‘‘in some circumstances, my debt
may be cancelled.’’ However, the
disclosure would not be permitted to
list the specific events that would result
in debt cancellation, to avoid
‘‘information overload.’’
Another commenter noted that the
model disclosures proposed at
Appendix G–16(A), G–16(B), H–17(A),
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and H–17(B) to part 226 were phrased
assuming interest continues to accrue in
all cases of debt suspension programs.
The commenter contended that interest
does not continue to accrue during the
period of suspension in all cases, and
suggested revising the forms. However,
the disclosures under § 226.4(d)(3)(iii)
are only required as applicable; thus, if
the disclosure that interest will continue
to accrue during the period of
suspension is not applicable, it need not
be provided.
A commenter noted that proposed
model and sample forms G–16(A) and
G–16(B), for open-end credit, and H–
17(A) and H–17(B), for closed-end credit
are virtually identical, but that the
model language regarding cost of
coverage is more appropriate for openend credit. Model Clause H–17(A) and
Sample H–17(B) have been revised in
the final rule to include language
regarding cost of coverage that is
appropriate for closed-end credit.
A consumer group suggested that in
debt suspension programs where
interest continues to accrue during the
suspension period, periodic statements
should be required to include a
disclosure of the amount of the accrued
interest. The Board believes that the
requirement under § 226.7, as adopted
in the final rule, for each periodic
statement to disclose total interest for
the billing cycle as well as total year-todate interest on the account adequately
addresses this concern.
The Board noted in the June 2007
Proposal that the regulation provides
guidance on how to disclose the cost of
debt cancellation coverage (in proposed
§ 226.4(d)(3)(ii)), and sought comment
on whether additional guidance was
needed for debt suspension coverage,
particularly for closed-end loans. No
commenters addressed this issue except
for one industry commenter that
responded that no additional guidance
was needed.
In a technical revision, as proposed in
June 2007, the substance of footnotes 5
and 6 is moved to the text of
§ 226.4(d)(3).
4(d)(4) Telephone Purchases
Under § 226.4(d)(1) and (d)(3),
creditors may exclude from the finance
charge premiums for credit insurance
and debt cancellation or (as provided in
revisions in the final rule) debt
suspension coverage if, among other
conditions, the consumer signs or
initials an affirmative written request for
the insurance or coverage. In the June
2007 Proposal, the Board proposed an
exception to the requirement to obtain
a written signature or initials for
telephone purchases of credit insurance
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or debt cancellation and debt
suspension coverage on an open-end
(not home-secured) plan. Under
proposed new § 226.4(d)(4), for
telephone purchases, the creditor would
have been permitted to make the
disclosures orally and the consumer
could affirmatively request the
insurance or coverage orally, provided
that the creditor (1) maintained
reasonable procedures to provide the
consumer with the oral disclosures and
maintains evidence that demonstrates
the consumer then affirmatively elected
to purchase the insurance or coverage;
and (2) mailed the disclosures under
§ 226.4(d)(1) or (d)(3) within three
business days after the telephone
purchase. Comment 4(d)(4)–1 would
have provided that a creditor does not
satisfy the requirement to obtain an
affirmative request if the creditor uses a
script with leading questions or negative
consent.
Commenters supported proposed
§ 226.4(d)(4), with some suggested
modifications, and it is adopted in final
form with a few modifications discussed
below. A few commenters requested
that the Board expand the proposed
telephone purchase rule to home-equity
plans and closed-end credit for
consistency. HELOCs and closed-end
credit are largely separate product lines
from credit card and other open-end
(not home-secured) plans, and the Board
anticipates reviewing the rules applying
to these types of credit separately; the
issue of telephone sales of credit
insurance and debt cancellation or
suspension coverage can better be
addressed in the course of those
reviews. In addition, as discussed
above, comment 4(b)(7) and (8)–2, as
amended in the final rule, provides that
insurance is not written in connection
with a credit transaction if the insurance
is sold after consummation of a closedend transaction, or after a home-equity
plan is opened, and the consumer
requests the insurance. Accordingly, the
requirements for disclosure and
affirmative written consent to purchase
the insurance or coverage do not apply
in these situations, and thus the relief
that would be afforded by the telephone
purchase rule appears less necessary.
A commenter stated that the
requirement (in § 226.4(d)(4)(ii)) to mail
the disclosures under § 226.4(d)(1) or
(d)(3) within three business days after
the telephone purchase would be
difficult operationally, and
recommended that the rule allow five
business days instead of three. The
Board believes that three business days
should provide adequate time to
creditors to mail the written disclosures.
In addition, the three-business-day
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5267
period for mailing written disclosures is
consistent with the rules published by
the federal banking agencies to
implement Section 305 of the GrammLeach-Bliley Act regarding the sale of
insurance products by depository
institutions, as well as with the OCC
rules regarding the sale of debt
cancellation and suspension products.
A few commenters expressed concern
about proposed comment 4(d)(4)–1,
prohibiting the use of leading questions
or negative consent in telephone sales.
The commenters stated that the leading
questions rule would be difficult to
comply with, because the distinction
between a leading question and routine
marketing language may not be apparent
in many cases. The commenters were
particularly concerned about being able
to ensure that the enrollment question
itself not be considered leading. The
final comment includes an example of
an enrollment question (‘‘Do you want
to enroll in this optional debt
cancellation plan?’’) that would not be
considered leading.
Section 226.4(d)(4)(i) in the June 2007
Proposal would have required that the
creditor must, in addition to providing
the required disclosures orally and
maintaining evidence that the consumer
affirmatively elected to purchase the
insurance or coverage, also maintain
reasonable procedures to provide the
disclosures orally. The final rule does
not contain the requirement to maintain
procedures to provide the disclosures
orally; this requirement is unnecessary
because creditors must actually provide
the disclosures orally in each case.
The Board proposed this approach
pursuant to its exception and exemption
authorities under TILA Section 105.
Section 105(a) authorizes the Board to
make exceptions to TILA to effectuate
the statute’s purposes, which include
facilitating consumers’ ability to
compare credit terms and helping
consumers avoid the uniformed use of
credit. 15 U.S.C. 1601(a), 1604(a).
Section 105(f) authorizes the Board to
exempt any class of transactions (with
an exception not relevant here) from
coverage under any part of TILA if the
Board determines that coverage under
that part does not provide a meaningful
benefit to consumers in the form of
useful information or protection. 15
U.S.C. 1604(f)(1). Section 105(f) directs
the Board to make this determination in
light of specific factors. 15 U.S.C.
1604(f)(2). These factors are (1) the
amount of the loan and whether the
disclosure provides a benefit to
consumers who are parties to the
transaction involving a loan of such
amount; (2) the extent to which the
requirement complicates, hinders, or
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makes more expensive the credit
process; (3) the status of the borrower,
including any related financial
arrangements of the borrower, the
financial sophistication of the borrower
relative to the type of transaction, and
the importance to the borrower of the
credit, related supporting property, and
coverage under TILA; (4) whether the
loan is secured by the principal
residence of the borrower; and (5)
whether the exemption would
undermine the goal of consumer
protection.
As stated in the June 2007 Proposal,
the Board has considered each of these
factors carefully, and based on that
review, believes it is appropriate to
exempt, for open-end (not homesecured) plans, telephone sales of credit
insurance or debt cancellation or debt
suspension plans from the requirement
to obtain a written signature or initials
from the consumer. Requiring a
consumer’s written signature or initials
is intended to evidence that the
consumer is purchasing the product
voluntarily; the proposal contained
safeguards intended to insure that oral
purchases are voluntary. Under the
proposal and as adopted in the final
rule, creditors must maintain tapes or
other evidence that the consumer
received required disclosures orally and
affirmatively requested the product.
Comment 4(d)(4)–1 indicates that a
creditor does not satisfy the requirement
to obtain an affirmative request if the
creditor uses a script with leading
questions or negative consent. In
addition to oral disclosures, under the
proposal consumers will receive written
disclosures shortly after the transaction.
The fee for the credit insurance or
debt cancellation or debt suspension
coverage will also appear on the first
monthly periodic statement after the
purchase, and, as applicable, thereafter.
Consumer testing conducted for the
Board suggests that consumers review
the transactions on their statements
carefully. Moreover, as discussed in the
section-by-section analysis under
§ 226.7, under the final rule fees,
including insurance and debt
cancellation or suspension coverage
charges, will be better highlighted on
statements. Consumers who are billed
for insurance or coverage they did not
purchase may dispute the charge as a
billing error. These safeguards are
expected to ensure that purchases of
credit insurance or debt cancellation or
suspension coverage by telephone are
voluntary.
At the same time, the amendments
should facilitate the convenience to
both consumers and creditors of
conducting transactions by telephone.
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The amendments, therefore, have the
potential to better inform consumers
and further the goals of consumer
protection and the informed use of
credit for open-end (not home-secured)
credit.
Section 226.5 General Disclosure
Requirements
Section 226.5 contains format and
timing requirements for open-end credit
disclosures. In the June 2007 Proposal,
the Board proposed, among other
changes to § 226.5, to reform the rules
governing the disclosure of charges
before they are imposed in open-end
(not home-secured) credit. Under the
proposal, all charges imposed as part of
the plan would have had to be disclosed
before they were imposed; however,
while certain specified charges would
have continued to be disclosed in
writing in the account-opening
disclosures, other charges imposed as
part of the plan could have been
disclosed orally or in writing at any
time before the consumer becomes
obligated to pay the charge.
5(a) Form of Disclosures
In the June 2007 Proposal, the Board
proposed changes to § 226.5(a) and the
associated commentary regarding the
standard to provide ‘‘clear and
conspicuous’’ disclosures. In addition,
in both the June 2007 Proposal and the
May 2008 Proposal, the Board proposed
changes to § 226.5(a) and the associated
commentary with respect to
terminology. To improve clarity, the
Board also proposed technical revisions
to § 226.5(a) in the June 2007 Proposal.
5(a)(1) General
Clear and conspicuous standard.
Under TILA Section 122(a), all required
disclosures must be ‘‘clear and
conspicuous.’’ 15 U.S.C. 1632(a). The
Board has interpreted ‘‘clear and
conspicuous’’ for most open-end
disclosures to mean that they must be in
a reasonably understandable form.
Comment 5(a)(1)–1. In most cases, this
standard does not require that
disclosures be segregated from other
material or located in any particular
place on the disclosure statement, nor
that disclosures be in any particular
type size. Certain disclosures in credit
and charge card applications and
solicitations subject to § 226.5a,
however, must meet a higher standard
of clear and conspicuous due to the
importance of the disclosures and the
context in which they are given. For
these disclosures, the Board has
required that they be both in a
reasonably understandable form and
readily noticeable to the consumer.
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Comment 5(a)(1)–1. In the June 2007
Proposal, the Board proposed to amend
comment 5(a)(1)–1 to expand the list of
disclosures that must be both in a
reasonably understandable form and
readily noticeable to the consumer.
Readily noticeable standard. Certain
disclosures in credit and charge card
applications and solicitations subject to
§ 226.5a are currently required to be in
a tabular format. In the June 2007
Proposal, the Board proposed to require
information be highlighted in a tabular
format in additional circumstances,
including: In the account-opening
disclosures pursuant to § 226.6(b)(4)
(adopted as § 226.6(b)(1) below); with
checks that access a credit card account
pursuant to § 226.9(b)(3); in change-interms notices pursuant to
§ 226.9(c)(2)(iii)(B); and in disclosures
when a rate is increased due to
delinquency, default or as a penalty
pursuant to § 226.9(g)(3)(ii). Because
these disclosures would be highlighted
in a tabular format similar to the table
required with respect to credit card
applications and solicitations under
§ 226.5a, the Board proposed that these
disclosures also be in a reasonably
understandable form and readily
noticeable to the consumer.
As discussed in further detail in the
section-by-section analysis to
§§ 226.6(b), 226.9(b), 226.9(c), and
226.9(g), many commenters supported
the Board’s proposal to require certain
information to be presented in a tabular
format, and consumer testing showed
that tabular presentation of disclosures
improved consumer attention to, and
understanding of, the disclosures. As a
result, the Board adopts the proposal to
require a tabular format for certain
information required by these sections
as well as the proposal to amend
comment 5(a)(1)–1. Technical
amendments proposed under the June
2007 Proposal, including moving the
guidance on the meaning of ‘‘reasonably
understandable form’’ to comment
5(a)(1)–2, and moving guidance on what
constitutes an ‘‘integrated document’’ to
comment 5(a)(1)–4, are also adopted.
In the June 2007 Proposal, the Board
also proposed to add comment 5(a)(1)–
3 to provide guidance on the meaning
of the readily noticeable standard.
Specifically, the Board proposed that to
meet the readily noticeable standard,
the following disclosures must be given
in a minimum of 10-point font:
Disclosures for credit card applications
and solicitations under § 226.5a,
highlighted account-opening disclosures
under § 226.6(b)(4) (adopted as
§ 226.6(b)(1) below), highlighted
disclosures accompanying checks that
access a credit card account under
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§ 226.9(b)(3), highlighted change-interms disclosures under
§ 226.9(c)(2)(iii)(B), and highlighted
disclosures when a rate is increased due
to delinquency, default or as a penalty
under § 226.9(g)(3)(ii).
The Board received numerous
consumer comments that credit card
disclosures are in fine print and that
disclosures should be given in a larger
font. Many consumer and consumer
group commenters suggested that
disclosures should be given in a
minimum 12-point font. Several of these
comments also suggested that the 12point font minimum be applied to
disclosures other than the highlighted
disclosures proposed to be subjected to
the readily noticeable standard as
proposed in comment 5(a)(1)–1.
Industry commenters suggested that
there be no minimum font size or that
the minimum should be 9-point font.
One industry commenter stated that the
10-point font minimum should not
apply to any disclosures on a periodic
statement.
The Board adopts comment 5(a)(1)–3
as proposed. As discussed in the June
2007 Proposal, the Board believes that
for certain disclosures, special
formatting requirements, such as a
tabular format and font size
requirements, are needed to highlight
for consumers the importance and
significance of the disclosures. The
Board does not believe, however, that
all TILA-required disclosures should be
subject to this same standard. For
certain disclosures, such as periodic
statements, requiring all TILA-required
disclosures to be highlighted in the
same way could be burdensome for
creditors because it would cause the
disclosures to be longer and more
expensive to provide to consumers. In
addition, the benefits to consumers
would not outweigh such costs. The
Board believes that a more balanced
approach is to require such highlighting
only for certain important disclosures.
The Board, thus, declines to extend the
minimum font size requirement to
disclosures other than those listed in
proposed comment 5(a)(1)–3. Similarly,
for disclosures that may appear on
periodic statements, such as the
highlighted change-in-terms disclosures
under § 226.9(c)(2)(iii)(B) and
highlighted disclosures when a rate is
increased due to delinquency, default or
as a penalty under § 226.9(g)(3)(ii), the
Board believes that the minimum 10point font size for these disclosures is
appropriate because these are
disclosures that consumers do not
expect to see each billing cycle.
Therefore, the Board believes that it is
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especially important to highlight these
disclosures.
As discussed in the June 2007
Proposal, the Board proposed a
minimum of 10-point font for these
disclosures to be consistent with the
approach taken by eight federal agencies
(including the Board) in issuing a
proposed model form that financial
institutions may use to comply with the
privacy notice requirements under
Section 503 of the Gramm-Leach-Bliley
Act. 15 U.S.C. 6803(e); 72 FR 14940,
Mar. 29, 2007. Furthermore, in
consumer testing conducted for the
Board, participants were able to read
and notice information in a 10-point
font. Therefore, the Board adopts the
comment as proposed.
Disclosures subject to the clear and
conspicuous standard. The Board
proposed comment 5(a)(1)–5 in the June
2007 Proposal to address questions on
the types of communications that are
subject to the clear and conspicuous
standard. The comment would have
clarified that all required disclosures
and other communications under
subpart B of Regulation Z are
considered disclosures required to be
clear and conspicuous, including the
disclosure by a person other than the
creditor of a finance charge imposed at
the time of honoring a consumer’s credit
card under § 226.9(d) and any correction
notice required to be sent to the
consumer under § 226.13(e). No
comments were received regarding the
proposed comment, and the comment is
adopted as proposed.
Oral disclosure. In order to give
guidance about the meaning of ‘‘clear
and conspicuous’’ for oral disclosures,
the Board proposed in the June 2007
Proposal to amend the guidance on
what constitutes a ‘‘reasonably
understandable form,’’ in proposed
comment 5(a)(1)–2. Specifically, the
Board proposed that oral disclosures be
considered to be in a reasonably
understandable form when they are
given at a volume and speed sufficient
for a consumer to hear and comprehend
the disclosures. No comments were
received on the Board’s proposed
guidance concerning clear and
conspicuous oral disclosures. Comment
5(a)(1)–2 is adopted as proposed. The
Board believes the comment provides
necessary guidance not only for the oral
disclosure of certain charges under
§ 226.5(a)(1)(ii), but also for other oral
disclosure, such as radio and television
advertisements.
5(a)(1)(ii)
Section 226.5(a)(1)(ii) provides that in
general, disclosures for open-end plans
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must be provided in writing and in a
retainable form.
Oral disclosures. As discussed in the
June 2007 Proposal, the Board proposed
that certain charges may be disclosed
after account opening and that
disclosure of those charges may be
provided orally or in writing before the
cost is imposed. Many industry
commenters supported the Board’s
proposal to permit oral disclosure of
certain charges while consumer group
commenters opposed the Board’s
proposal. Some of these consumer group
commenters acknowledged the
usefulness of oral disclosure of fees at
a time when the consumer is about to
incur the fee but suggested that it
should be in addition to, but not take
the place of, written disclosure.
As the Board discussed in the June
2007 Proposal, in proposing to permit
certain charges to be disclosed after
account opening, the Board’s goal was
to better ensure that consumers receive
disclosures at a time and in a manner
that they would be likely to notice them.
As discussed in the June 2007 Proposal,
at account opening, written disclosure
has obvious merit because it is a time
when a consumer must assimilate
information that may influence major
decisions by the consumer about how,
or even whether, to use the account.
During the life of an account, however,
a consumer will sometimes need to
decide whether to purchase a single
service from the creditor that may not be
central to the consumer’s use of the
account (for example, the service of
providing documentary evidence of
transactions). The consumer may
become accustomed to purchasing such
services by telephone, and will,
accordingly, expect to receive an oral
disclosure of the charge for the service
during the same telephone call.
Permitting oral disclosure of charges
that are not central to the consumer’s
use of the account would be consistent
with consumer expectations and with
the business practices of creditors. For
these reasons, the Board adopts its
proposal to permit creditors to disclose
orally charges not specifically identified
in the account-opening table in
§ 226.6(b)(2) (proposed as § 226.6(b)(4)).
Further, the Board adopts its proposal
that creditors be provided with the same
flexibility when the cost of such a
charge changes or is newly introduced,
as discussed in the section-by-section
analysis to § 226.9(c).
One industry commenter stated its
concerns that oral disclosure may make
it difficult for creditors to demonstrate
compliance with TILA. As the Board
discussed in the June 2007 Proposal,
creditors may continue to comply with
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TILA by providing written disclosures
at account opening for all fees. The
Board anticipates that creditors will
likely continue to identify fees in the
account agreement for contract and
other reasons even if the regulation does
not specifically require creditors to do
so.
In technical revisions, as proposed in
the June 2007 Proposal, the final rule
moves to § 226.5(a)(1)(ii)(A) the current
exemption in footnote 7 under
§ 226.5(a)(1) that disclosures required by
§ 226.9(d) need not be in writing.
Section 226.9(d) requires disclosure
when a finance charge is imposed by a
person other than the card issuer at the
time of a transaction. Specific wording
in § 226.5(a)(1)(ii)(A) also has been
amended from the proposal in order to
provide greater clarity, with no intended
substantive change from the June 2007
Proposal. In another technical revision,
the substance of footnote 8, regarding
disclosures that do not need to be in a
retainable form the consumer may keep,
is moved to § 226.5(a)(1)(ii)(B) as
proposed.
Electronic communication.
Commenters on the June 2007 Proposal
suggested that for disclosures that need
not be provided in writing at account
opening, creditors should be permitted
to provide disclosures in electronic
form, without having to comply with
the consumer notice and consent
procedures of the Electronic Signatures
in Global and National Commerce Act
(E-Sign Act), 15 U.S.C. 7001 et seq., at
the time an on-line or other electronic
service is used. For example,
commenters suggested, if a consumer
wishes to make an on-line payment on
the account, for which the creditor
imposes a fee (which has not previously
been disclosed), the creditor should be
allowed to disclose the fee
electronically, without E-Sign notice
and consent, at the time the on-line
payment service is requested.
Commenters contended that such a
provision would not harm consumers
and would expedite transactions, and
also that it would be consistent with the
Board’s proposal to permit oral
disclosure of such fees.
Under section 101(c) of the E-Sign
Act, if a statute or regulation requires
that consumer disclosures be provided
in writing, certain notice and consent
procedures must be followed in order to
provide the disclosures in electronic
form. Accordingly because the
disclosures under § 226.5(a)(1)(ii)(A) are
not required to be provided in writing,
the Board proposed to add comment
5(a)(1)(ii)(A)–1 in May 2008 to clarify
that disclosures not required to be in
writing may be provided in writing,
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orally, or in electronic form without
regard to the consumer consent or other
provisions of the E-Sign Act.
Most commenters supported the
Board’s proposal. Some consumer group
commenters, however, suggested that
the Board require that any electronic
disclosure be in a format that can be
printed and retained. The Board
declines to impose such a requirement.
Disclosures that the Board permits to be
made orally are not required to be in
written or retainable form. The Board
believes that the same standard should
apply if such disclosures are made
electronically. In order to clarify this
point, the Board has amended
§ 226.5(a)(1)(ii)(B) to specify that
disclosures that need not be in writing
also do not need to be in retainable
form. This would encompass both oral
and electronic disclosures.
5(a)(1)(iii)
In a final rule addressing electronic
disclosures published in November
2007 (November 2007 Final Electronic
Disclosure Rule), the Board adopted
amendments to § 226.5(a)(1) to clarify
that creditors may provide open-end
disclosures to consumers in electronic
form, subject to compliance with the
consumer consent and other applicable
provisions of the E-Sign Act. 72 FR
63462, Nov. 9, 2007; 72 FR 71058, Dec.
14, 2007. These amendments also
provide that the disclosures required by
§§ 226.5a, 226.5b, and 226.16 may be
provided to the consumer in electronic
form, under the circumstances set forth
in those sections, without regard to the
consumer consent or other provisions in
the E-Sign Act. These amendments have
been moved to § 226.5(a)(1)(iii) for
organizational purposes.
Furthermore, in May 2008, the Board
proposed comment 5(a)(1)(iii)–1 to
clarify that the disclosures specified in
§ 226.5(a)(1)(ii)(A) also may be provided
in electronic form without regard to the
E-Sign Act when the consumer requests
the service in electronic form, such as
on a creditor’s Web site. Consistent with
the Board’s decision to adopt comment
5(a)(1)(ii)(A)–1, as discussed above, the
Board adopts comment 5(a)(1)(iii)–1.
5(a)(2) Terminology
Consistent terminology. As proposed
in June 2007, disclosures required by
the open-end provisions of Regulation Z
(Subpart B) would have been required to
use consistent terminology under
proposed § 226.5(a)(2)(i). The Board also
proposed comment 5(a)(2)–4 to clarify
that terms do not need to be identical
but must be close enough in meaning to
enable the consumer to relate the
disclosures to one another.
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The Board received no comments
objecting to this proposal. Accordingly,
the Board adopts § 226.5(a)(2)(i) and
comment 5(a)(2)–4 as proposed. The
Board, however, received one comment
requesting clarification on the
implementation of this provision.
Specifically, the commenter pointed out
that creditors will likely phase in
changes during a transitional period,
and as a result, may not be able to align
terminology in all their disclosures to
consumers during this transitional
period. The Board agrees; thus, some
disclosures may contain existing
terminology required currently under
Regulation Z while other disclosures
may contain new terminology required
in this final rule or the final rules issued
by the Board and other federal banking
agencies published elsewhere in today’s
Federal Register. Therefore, during this
transitional period, terminology need
not be consistent across all disclosures.
By the effective date of this rule,
however, all disclosures must have
consistent terminology.
Terms required to be more
conspicuous than others. TILA Section
122(a) requires that the terms ‘‘annual
percentage rate’’ and ‘‘finance charge’’
be disclosed more conspicuously than
other terms, data, or information. 15
U.S.C. 1632(a). The Board has
implemented this provision in current
§ 226.5(a)(2) by requiring that the terms
‘‘finance charge’’ and ‘‘annual
percentage rate,’’ when disclosed with a
corresponding amount or percentage
rate, be disclosed more conspicuously
than any other required disclosure.
Currently, the terms do not need to be
more conspicuous when used under
§§ 226.5a, 226.7(d), 226.9(e), and
226.16. In June 2007, the Board
proposed to expand this list to include
the account-opening disclosures that
would be highlighted under proposed
§ 226.6(b)(4) (adopted as § 226.6(b)(1)
and (b)(2) below), the disclosure of the
effective APR under proposed
§ 226.7(b)(7) under one approach,
disclosures on checks that access a
credit card account under proposed
§ 226.9(b)(3), the information on changein-terms notices that would be
highlighted under proposed
§ 226.9(c)(2)(iii)(B), and the disclosures
given when a rate is increased due to
delinquency, default or as a penalty
under proposed § 226.9(g)(3)(ii). In
addition, the Board sought comment in
the June 2007 Proposal on ways to
address criticism by the United States
Government Accountability Office
(GAO) that credit card disclosure
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documents ‘‘unnecessarily emphasized
specific terms.’’ 13
As discussed in the June 2007
Proposal, the Board agreed with the
GAO’s assessment that overemphasis of
these terms may make disclosures more
difficult for consumers to read. One
approach the Board had considered to
remedy this problem was to prohibit the
terms ‘‘finance charge’’ and ‘‘annual
percentage rate’’ from being disclosed
more conspicuously than other required
disclosures except when the regulation
so requires. However, the Board
acknowledged in the June 2007 Proposal
that this approach could produce
unintended consequences. Commenters
agreed with the Board.
Many industry commenters suggested
that in light of the Board’s requirement
to disclose APRs and certain other
finance charges at account-opening and
at other times in the life of the account
in a tabular format with a minimum 10point font size pursuant to comment
5(a)(1)–3 (or 16-point font size as
required for the APR for purchases
under §§ 226.5a(b)(1) and 226.6(b)(2)),
requiring the terms ‘‘annual percentage
rate’’ and ‘‘finance charge’’ to be more
conspicuous than other disclosures to
draw attention to the terms was not
necessary. Furthermore, commenters
pointed out that the Board is no longer
requiring use of the term ‘‘finance
charge’’ in TILA disclosures to
consumers for open-end (not homesecured) plans, and in fact, is requiring
creditors to disclose finance charges as
either ‘‘fees’’ or ‘‘interest’’ on periodic
statements. As a result, creditors would,
in many cases, no longer have the term
‘‘finance charge’’ to make more
conspicuous than other terms.
For the reasons discussed above, the
Board is eliminating for open-end (not
home-secured) plans the requirement to
disclose ‘‘annual percentage rate’’ and
‘‘finance charge’’ more conspicuously,
using its authority under Section 105(a)
of TILA to make ‘‘such adjustments and
exceptions for any class of transaction
as in the judgment of the Board are
necessary or proper to effectuate the
purposes of the title, to prevent
circumvention or evasion thereof, or to
facilitate compliance therewith.’’ 15
U.S.C. 1604(a). Therefore, the
requirement in § 226.5(a)(2)(ii) that
‘‘annual percentage rate’’ and ‘‘finance
charge’’ be disclosed more
conspicuously than any other required
disclosures when disclosed with a
corresponding amount or percentage
13 United States Government Accountability
Office, Credit Cards: Increased Complexity in Rates
and Fees Heightens Need for More Effective
Disclosures to Consumers, 06–929 (September
2006).
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rate applies only to home-equity plans
subject to § 226.5b. As is currently the
case, even for home-equity plans subject
to § 226.5b, these terms need not be
more conspicuous when used under
§ 226.7(a)(4) on periodic statements and
under section § 226.16 in
advertisements. Other exceptions
currently in footnote 9 to § 226.5(a)(2),
which reference §§ 226.5a and 226.9(e),
have been deleted as unnecessary since
these disclosures do not apply to homeequity plans subject to § 226.5b. The
requirement, as it applies to homeequity plans subject to § 226.5b, may be
re-evaluated when the Board conducts
its review of the regulations related to
home-equity plans.
Use of the term ‘‘grace period’’. In the
June 2007 Proposal, the Board proposed
§ 226.5(a)(2)(iii) to require that the term
‘‘grace period’’ be used, as applicable, in
any disclosure that must be in a tabular
format under proposed § 226.5(a)(3).
The Board’s proposal was meant to
make other disclosures consistent with
credit card applications and
solicitations where use of the term
‘‘grace period’’ is required by TILA
Section 122(c)(2)(C) and
§ 226.5a(a)(2)(iii). 15 U.S.C.
1632(c)(2)(C). Based on comments
received as part of the June 2007
Proposal and further consumer testing,
the Board proposed in the May 2008
Proposal to delete § 226.5a(a)(2)(ii) and
withdraw the requirement to use the
term ‘‘grace period’’ in proposed
§ 226.5(a)(2)(iii).
As discussed in the section-by-section
analysis to § 226.5a(b)(5), the Board is
exercising its authority under TILA
Sections 105(a) and (f), and TILA
Section 127(c)(5) to delete the
requirement to use the term ‘‘grace
period’’ in the table required by
§ 226.5a. 15 U.S.C. 1604(a) and (f),
1637(c)(5). The purpose of the proposed
requirement was to provide consistency
for headings in a tabular summary.
Accordingly, the Board withdraws the
requirement to use the term ‘‘grace
period’’ in proposed § 226.5(a)(2)(iii).
Other required terminology. The
Board proposed § 226.5(a)(2)(iii) in the
June 2007 Proposal to provide that if
disclosures are required to be presented
in a tabular format, the term ‘‘penalty
APR’’ shall be used to describe an
increased rate that may result because of
the occurrence of one or more specific
events specified in the account
agreement, such as a late payment or an
extension of credit that exceeds the
credit limit. Therefore, the term
‘‘penalty APR’’ would have been
required when creditors provide
information about penalty rates in the
table given with credit card applications
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and solicitations under § 226.5a, in the
summary table given at account opening
under § 226.6(b)(1) and (b)(2) (proposed
as § 226.6(b)(4)), if the penalty rate is
changing, in the summary table given on
or with a change-in-terms notice under
§ 226.9(c)(2)(iii)(B), or if a penalty rate is
triggered, in the table given under
§ 226.9(g)(3)(ii).
Commenters were generally
supportive of the Board’s efforts to
develop some common terminology and
the Board’s proposal to require use of
the term ‘‘penalty APR’’ to describe an
increased rate resulting from the
occurrence of one or more specific
events. Some industry commenters,
however, urged the Board to reconsider
requiring use of the term ‘‘penalty
APR,’’ especially when used to describe
the loss of an introductory rate or
promotional rate. As discussed in the
June 2007 Proposal, the term ‘‘penalty
APR’’ proved the most successful of the
terms tested with participants in the
Board’s consumer testing efforts. In the
interest of uniformity, the Board adopts
the provision as proposed, with one
exception for promotional rates. To
prevent consumer confusion over use of
the term ‘‘penalty rate’’ to describe the
loss of a promotional rate where the rate
applied is the same or is calculated in
the same way as the rate that would
have applied at the end of the
promotional period, the Board is
amending proposed § 226.5(a)(2)(iii) to
provide that the term ‘‘penalty APR’’
need not be used in reference to the
APR that applies with the loss of a
promotional rate, provided the APR that
applies is no greater than the APR that
would have applied at the end of the
promotional period; or if the APR that
applies is a variable rate, the APR is
calculated using the same index and
margin as would have been used to
calculate the APR that would have
applied at the end of the promotional
period. In addition, the Board is also
modifying the required disclosure
related to the loss of an introductory
rate as discussed below in the sectionby-section analysis to § 226.5a, which
should also address these concerns.
Under the June 2007 Proposal,
proposed § 226.5(a)(2)(iii) also would
have provided that if credit insurance or
debt cancellation or debt suspension
coverage is required as part of the plan
and information about that coverage is
required to be disclosed in a tabular
format, the term ‘‘required’’ shall be
used in describing the coverage and the
program shall be identified by its name.
No comments were received on this
provision, and the provision is adopted
as proposed.
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Consistent with the Board’s proposal
under the advertising rules in the June
2007 Proposal, proposed
§ 226.5(a)(2)(iii), would have provided
that if required to be disclosed in a
tabular format, an APR may be
described as ‘‘fixed,’’ or using any
similar term, only if that rate will
remain in effect unconditionally until
the expiration of a specified time
period. If no time period is specified,
then the term ‘‘fixed,’’ or any similar
term, may not be used to describe the
rate unless the rate remains in effect
unconditionally until the plan is closed.
The final rule adopts § 226.5(a)(2)(iii) as
proposed, consistent with the Board’s
decision with respect to use of the term
‘‘fixed’’ in describing an APR stated in
an advertisement, as further discussed
in the section-by-section analysis to
§ 226.16(f) below.
Proposal to move this guidance from
comment 5(b)(1)–1 to proposed
§ 226.5(b)(1)(iii)–(v). In the May 2008
Proposal, the Board proposed additional
revisions to § 226.5(b)(1)(iv) regarding
membership fees.
The Board also proposed revisions in
the June 2007 Proposal to the timing
rules for disclosing certain costs
imposed on an open-end (not homesecured) plan and in connection with
certain transactions conducted by
telephone. Furthermore, the Board
proposed additional guidance on
providing timely disclosures when the
first transaction is a balance transfer.
Finally, technical revisions were
proposed to change references from
‘‘initial’’ disclosures required by § 226.6
to ‘‘account-opening’’ disclosures,
without any intended substantive
change.
5(a)(3) Specific Formats
5(b)(1)(i) General Rule
Creditors generally must provide the
account-opening disclosures before the
first transaction is made under the plan.
The renumbering of this rule as
§ 226.5(b)(1)(i) is adopted as proposed
in the June 2007 Proposal.
Balance transfers. Under existing
commentary and consistent with the
general rule on account-opening
disclosures, creditors must provide
account-opening disclosures before a
balance transfer occurs. In the June 2007
Proposal, the Board proposed to update
this commentary to reflect current
business practices. As the Board
discussed in the June 2007 Proposal,
some creditors offer balance transfers for
which the APRs that may apply are
disclosed as a range, depending on the
consumer’s creditworthiness.
Consumers who respond to such an
offer, and are approved for the transfer
later receive account-opening
disclosures, including the actual APR
that will apply to the transferred
balance. The Board proposed to clarify
in comment 5(b)(1)(i)–5 that a creditor
must provide disclosures sufficiently in
advance of the balance transfer to allow
the consumer to review and respond to
the terms that will apply to the transfer,
including to contact the creditor before
the balance is transferred and decline
the transfer. The Board, however, did
not propose a specific time period that
would be considered ‘‘sufficiently in
advance.’’
Industry commenters indicated that
following the Board’s guidance would
cause delays in making transfers, which
would be contrary to consumer
expectations that these transfers be
effected quickly. A consumer group
commenter suggested that requiring the
APR that will apply, as opposed to
As proposed in June 2007, for clarity,
the special rules regarding the specific
format for disclosures under § 226.5a for
credit and charge card applications and
solicitations and § 226.5b for homeequity plans have been consolidated in
§ 226.5(a)(3) as proposed. In addition, as
discussed below, the Board is requiring
certain account-opening disclosures,
periodic statement disclosures and
subsequent disclosures, such as changein-terms disclosures, to be provided in
specific formats under § 226.6(b)(1);
§ 226.7(b)(6) and (b)(13); and § 226.9(b),
(c) and (g). The final rule includes these
special format rules in § 226.5(a)(3), as
proposed in the June 2007 Proposal,
with one exception. Because the Board
is not requiring disclosure of the
effective APR pursuant to § 226.7(b)(7),
as discussed further in the general
discussion on the effective APR in the
section-by-section analysis to § 226.7(b),
the proposed special format rule relating
to the effective APR is not contained in
the final rule.
5(b) Time of Disclosures
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5(b)(1) Account-opening Disclosures
Creditors are required to make certain
disclosures to consumers ‘‘before
opening any account.’’ TILA Section
127(a) (15 U.S.C. 1637(a)). Under
§ 226.5(b)(1), these disclosures, as
identified in § 226.6, must be furnished
‘‘before the first transaction is made
under the plan,’’ which the Board has
interpreted as ‘‘before the consumer
becomes obligated on the plan.’’
Comment 5(b)(1)–1. There are limited
circumstances under which creditors
may provide the disclosures required by
§ 226.6 after the first transaction, and
the Board proposed in the June 2007
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allowing a range, to be disclosed on the
application or solicitation would be
simpler. The Board notes that creditors
may, at their option, provide accountopening disclosures, including the
specific APRs, along with the balance
transfer offer and account application to
avoid delaying the transfer.
The Board believes that, consistent
with the general rule, consumers should
receive account-opening information,
including the APR that will apply,
before the first transaction, which is the
balance transfer. Comment 5(b)(1)(i)–5
is adopted as proposed, and states that
a creditor must provide the consumer
with the annual percentage rate (along
with the fees and other required
disclosures) that would apply to the
balance transfer in time for the
consumer to contact the creditor and
withdraw the request. The Board has
made one revision to comment
5(b)(1)(i)–5 as adopted. In response to
commenters’ requests for additional
guidance, comment 5(b)(1)(i)–5 provides
a safe harbor that may be used by
creditors that permit a consumer to
decline the balance transfer by
telephone. In such cases, a creditor has
provided sufficient time to the
consumer to contact the creditor and
withdraw the request if the creditor
does not effect the balance transfer until
10 days after the creditor has sent out
information, assuming the consumer has
not canceled the transaction.
Disclosure before the first transaction.
Comment 5(b)(1)–1, renumbered as
comment 5(b)(1)(i)–1 in the June 2007
Proposal, addresses a creditor’s general
duty to provide account-opening
disclosures ‘‘before the first
transaction.’’ In the May 2008 Proposal,
the comment was proposed to be
reorganized for clarity to provide
existing examples of ‘‘first transactions’’
related to purchases and cash advances.
Other guidance in current comment
5(b)(1)–1 was proposed to be amended
and moved to proposed § 226.5(b)(1)(iv)
and associated commentary in the June
2007 and May 2008 Proposals, as
discussed below in the section-bysection analysis to § 226.5(b)(1)(iv).
The Board did not receive comment
on the proposed reorganization but
received many comments on the
guidance that was amended and moved
to proposed § 226.5(b)(1)(iv). These
comments are discussed below in the
section-by-section analysis to
§ 226.5(b)(1)(iv). Some consumer group
commenters noted that the Board’s
reorganization of this comment made
them realize that they opposed current
guidance on cash advances in comment
5(b)(1)–1 (now renumbered as comment
5(b)(1)(i)–1), which permits creditors to
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provide account-opening disclosures
along with the first cash advance check
as long as the consumer can return the
cash advance without obligation. The
Board continues to believe that this
approach is appropriate because of the
lack of harm to consumers. Therefore,
the Board declines to amend its current
guidance on cash advances in comment
5(b)(1)(i)–1, which is renumbered as
proposed without substantive change.
5(b)(1)(ii) Charges Imposed as Part of an
Open-End (Not Home-Secured) Plan
Under the June 2007 Proposal, the
Board proposed in new § 226.5(b)(1)(ii)
and comment 5(b)(1)(ii)–1 to except
charges imposed as part of an open-end
(not home-secured) plan, other than
those specified in proposed
§ 226.6(b)(4)(iii) (adopted as
§ 226.6(b)(2)), from the requirement to
disclose charges before the first
transaction. Creditors would have been
permitted, at their option, to disclose
those charges either before the first
transaction or later, so long as they were
disclosed before the cost was imposed.
The current rule requiring the
disclosure of costs before the first
transaction (in writing and in a
retainable form) would have continued
to apply to certain specified costs. These
costs are fees of which consumers
should be aware before using the
account, such as annual or late payment
fees, or fees that the creditor would not
otherwise have an opportunity to
disclose before the fee is triggered, such
as a fee for using a cash advance check
during the first billing cycle.
Numerous industry commenters
supported the Board’s proposal.
Consumer group commenters, on the
other hand, opposed the Board’s
proposal, arguing that all charges should
be required to be disclosed at account
opening before the first transaction.
While consumer group commenters
acknowledged that disclosure of the
amount of the fee at a time when the
consumer is about to incur it is a good
business practice, the commenters
indicated that the Board’s proposal
would encourage creditors to create new
fees that are not specified to be given in
writing at account-opening. The final
rule adopts § 226.5(b)(1)(ii) and
comment 5(b)(1)(ii)–1 largely as
proposed with some clarifying
amendments and additional illustrative
examples.
As the Board discussed in the June
2007 Proposal, the charges covered by
the proposed exception from disclosure
at account opening are triggered by
events or transactions that may take
place months, or even years, into the life
of the account, when the consumer may
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not reasonably be expected to recall the
amount of the charge from the accountopening disclosure, nor readily to find
or obtain a copy of the account-opening
disclosure or most recent change-interms notice. Requiring such charges to
be disclosed before account opening
may not provide a meaningful benefit to
consumers in the form of useful
information or protection. The rule
would allow flexibility in the timing of
certain cost disclosures by permitting
creditors to disclose such charges—
orally or in writing—before the fee is
imposed. As a result, creditors would be
disclosing the charge when the
consumer is deciding whether to take
the action that would trigger the charge,
such as purchasing a service, which is
a time at which consumers would likely
notice the charge. The Board intends to
continue monitoring credit card fees
and practices, and could add additional
fees to the specified costs that must be
disclosed in the account-opening table
before the first transaction, as
appropriate.
In addition, as discussed in the June
2007 Proposal, the Board believes the
exception may facilitate compliance by
creditors. Determining whether charges
are a finance charge or an other charge
or not covered by TILA (and thus
whether advance notice is required) can
be challenging, and the rule reduces
these uncertainties and risks. The
creditor will not have to determine
whether a charge is a finance charge or
other charge or not covered by TILA, so
long as the creditor discloses the charge,
orally or in writing, before the consumer
becomes obligated to pay it, which
creditors, in general, already do for
business and other legal reasons.
Electronic Disclosures. In the May
2008 Proposal, the Board proposed to
revise comment 5(b)(1)(ii)–1 to clarify
that for disclosures not required to be
provided in writing at account opening,
electronic disclosure, without regard to
the E-Sign Act notice and consent
requirements, is a permissible
alternative to oral or written disclosure,
when a consumer requests a service in
electronic form, such as on a creditor’s
Web site. As discussed in the sectionby-section analysis to comment
5(a)(1)(ii)(A)–1 above, the Board
received many comments in support of
permitting electronic disclosure,
without regard to the E-Sign Act notice
and consent requirements, for
disclosures that are not required to be
provided in writing at account opening.
Some consumer group commenters
objected to allowing any electronic
disclosure without the protections of the
E-Sign Act. As discussed in the May
2008 Proposal, since the disclosure of
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5273
charges imposed as part of an open-end
(not home-secured) plan, other than
those specified in § 226.6(b)(2), are not
required to be provided in writing, the
Board believes that E-Sign notice and
consent requirements do not apply
when the consumer requests the service
in electronic form. The revision to
comment 5(b)(1)(ii)–1 proposed in May
2008 is adopted as proposed.
5(b)(1)(iii) Telephone Purchases
In the June 2007 Proposal, the Board
proposed § 226.5(b)(1)(iii) to address
situations where a consumer calls a
merchant to order goods by telephone
and concurrently establishes a new
open-end credit plan to finance that
purchase. Because TILA accountopening disclosures must be provided
before the first transaction under the
current timing rule, merchants must
delay the shipment of goods until a
consumer has received the disclosures.
Consumers who want goods shipped
immediately may use another method to
finance the purchase, but they may lose
any incentives the merchant may offer
with opening a new plan, such as
discounted purchase prices or
promotional payment plans. The
Board’s proposal was meant to provide
additional flexibility to merchants and
consumers in such cases.
Under proposed § 226.5(b)(1)(iii),
merchants that established an open-end
plan in connection with a telephone
purchase of goods initiated by the
consumer would have been able to
provide account-opening disclosures as
soon as reasonably practicable after the
first transaction if the merchant (1)
permits consumers to return any goods
financed under the plan at the time the
plan is opened and provides the
consumer sufficient time to reject the
plan and return the items free of cost
after receiving the written disclosures
required by § 226.6, and (2) informs the
consumer about the return policy as a
part of the offer to finance the purchase.
Alternatively, the merchant would have
been able to delay shipping the goods
until after the account disclosures have
been provided.
The Board also proposed comment
5(b)(1)(iii)–1 to provide that a return
policy is of sufficient duration if the
consumer is likely to receive the
disclosures and have sufficient time to
decide about the financing plan. A
return policy includes returns via the
United States Postal Service for goods
delivered by private couriers. The
proposed commentary also clarified that
retailers’ policies regarding the return of
merchandise need not provide a right to
return goods if the consumer consumes
or damages the goods. As discussed in
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the June 2007 Proposal, the regulation
and commentary would not have
affected merchandise purchased after
the plan was initially established or
purchased by another means of
financing, such as a credit card issued
by another creditor.
Consumer group commenters opposed
the proposal arguing that providing a
right to cancel is much less protective
of consumers’ rights than requiring that
a consumer receive disclosures before
goods are shipped. As discussed above
and in the June 2007 Proposal, the
Board believes proposed
§ 226.5(b)(1)(iii) would provide
consumers with greater flexibility.
Consumers may have their goods
shipped immediately, and in some
cases, take advantage of merchant
incentives, such as discounted purchase
prices or promotional payment plans,
but still retain the right to reject the
plan, without cost, after receiving
account-opening disclosures.
Industry commenters were supportive
of the Board’s proposal, but several
commenters asked for additional
extensions or clarifications to the
policy. First, commenters requested
clarification that the exception is
available for third-party creditors that
are not retailers, arguing that few
merchants are themselves creditors and
that the same flexibility should be
available to creditors offering private
label or co-brand credit arrangements in
connection with the purchase of a
merchant’s goods. The Board agrees,
and revisions have been made to
§ 226.5(b)(1)(iii) accordingly. Industry
commenters also suggested that the
provision in § 226.5(b)(1)(iii) be
available not only for telephone
purchases ‘‘initiated by the consumer,’’
but also telephone purchases where the
merchant contacts the consumer.
Outbound calls to a consumer may raise
many telemarketing issues and concerns
about questionable marketing tactics. As
a result, the Board declines to extend
§ 226.5(b)(1)(iii) to telephone purchases
that have not been initiated by the
consumer.
A few industry commenters also
suggested that this exception be
available for all creditors opening an
account by telephone, regardless of
whether it is in connection with the
purchase of goods or not. These
commenters stated that for certain
consumers, such as active duty military
members, immediate use of the account
after it is opened may be necessary to
take care of personal or family needs.
The Board notes that the exception
under § 226.5(b)(1)(iii) turns on the
ability of consumers to return any goods
financed under the plan free of cost after
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receiving the written disclosures
required by § 226.6. In the case of an
account opened by telephone that is not
in connection with the purchase of
goods from the creditor or an affiliated
third party, a creditor would likely have
no way to reverse any purchases or
other transactions made before the
disclosures required by § 226.6 are
received by the consumer should the
consumer wish to reject the plan if the
purchase was made with an unaffiliated
third party. Thus, the Board declines to
extend § 226.5(b)(1)(iii) to accounts
opened by telephone that are not in
connection with the contemporaneous
purchase of goods.
The Board also received comments
requesting that § 226.5(b)(1)(iii) be made
applicable to the on-line purchase of
goods or that merchants have the option
to refer consumers purchasing by
telephone to a Web site to obtain
disclosures required by § 226.6. This
issue has been addressed in the
November 2007 Final Electronic
Disclosure Rule. The E-Sign Act clearly
states that any consumer to whom
written disclosures are required to be
given must affirmatively consent to the
use of electronic disclosures before such
disclosures can be used in place of
paper disclosures. The November 2007
Final Electronic Disclosure Rule created
certain instances where E-Sign consent
does not need to be obtained before
disclosures may be provided
electronically. Specifically, open-end
credit disclosures required by §§ 226.5a
(credit card applications and
solicitations), 226.5b (HELOC
applications), and 226.16 (open-end
credit advertising) may be provided to
the consumer in electronic form, under
the circumstances set forth in those
sections, without regard to the
consumer consent or other provisions of
the E-Sign Act. Disclosures required by
§ 226.6, however, may only be provided
electronically if the creditor obtains
consumer consent consistent with the ESign Act. 72 FR 63462, Nov. 9, 2007; 72
FR 71058, Dec. 14, 2007.
The Board also received comments
requesting clarification of the return
policy; in particular, whether this
would cause creditors to provide those
consumers who open a new credit plan
concurrently with the purchase of goods
over the telephone with a different
return policy from other customers. For
example, assume a merchant’s
customers are normally charged a
restocking fee for returning goods, and
the merchant does not wish to wait until
the disclosures under § 226.6 are sent
out before shipping the goods. A
commenter asked whether this means
that a customer opening a new credit
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plan concurrently with the purchase of
goods over the telephone is exempted
from paying that restocking fee if the
goods are returned. As proposed in the
June 2007 Proposal, the final rule
requires that in order to use the
exception from providing disclosures
under § 226.6 before the consumer
becomes obligated on the account, the
consumer must have sufficient time to
reject the plan and return the items free
of cost after receiving the written
disclosures required by § 226.6. This
means that there can be no cost to the
consumer for returning the goods even
if for the merchant’s other customers, a
fee is normally charged. As the Board
discussed in the June 2007 Proposal,
merchants always have the option to
delay shipping of the goods until after
the disclosures are given if the merchant
does not want to maintain a potentially
different return policy for consumers
opening a new credit plan concurrently
with the purchase of goods over the
telephone.
Commenters also requested guidance
on what would be considered
‘‘sufficient time’’ for the consumer to
reject the plan and return the goods.
Because the amount of time that would
be deemed to be sufficient would
depend on the nature of the goods and
the transaction, and the locations of the
various parties to the transaction, the
Board does not believe that it is
appropriate to specify a particular time
period applicable to all transactions.
The Board also received requests for
other clarifications. One commenter
suggested that the Board expressly
acknowledge that if the consumer
rejects the credit plan, the consumer
may substitute another reasonable form
of payment acceptable to the merchant
other than the credit plan to pay for the
goods in full. This clarification has been
included in comment 5(b)(1)(iii)–1.
Furthermore, this commenter also
suggested that the exception in
comment 5(b)(1)(iii)–1 allowing for no
return policy for consumed or damaged
goods should be revised to expressly
cover installed appliances or fixtures,
provided a reasonable repair or
replacement policy covers defective
goods or installations. The Board
concurs and changes have been made to
comment 5(b)(1)(iii)–1 accordingly.
5(b)(1)(iv) Membership Fees
TILA Section 127(a) requires creditors
to provide specified disclosures ‘‘before
opening any account.’’ 15 U.S.C.
1637(a). Section 226.5(b)(1) requires
these disclosures (identified in § 226.6)
to be furnished before the first
transaction is made under the plan.
Currently and under the June 2007 and
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May 2008 Proposals, creditors may
collect or obtain the consumer’s promise
to pay a membership fee before the
account-opening disclosures are
provided, if the consumer can reject the
plan after receiving the disclosures. If a
consumer rejects the plan, the creditor
must promptly refund the fee if it has
been paid or take other action necessary
to ensure the consumer is not obligated
to pay the fee. In the June 2007
Proposal, guidance currently in
comment 5(b)(1)–1 about creditors’
ability to assess certain membership fees
before consumers receive the accountopening disclosures was moved to
§ 226.5(b)(1)(iv).
In the June 2007 and May 2008
Proposals, the Board proposed
clarifications to the consumer’s right not
to pay membership fees that were
assessed or agreed to be paid before the
consumer received account-opening
disclosures, if a consumer rejects a plan
after receiving the account-opening
disclosures. In the May 2008 Proposal,
the Board proposed in revised
§ 226.5(b)(1)(iv) and new comment
5(b)(1)(iv)–1 that ‘‘membership fee’’ has
the same meaning as fees for issuance or
availability of a credit or charge card
under § 226.5a(b)(2), including annual
or other periodic fees, or ‘‘start-up’’ fees,
such as account-opening fees. The
Board also proposed in the May 2008
Proposal under revised § 226.5(b)(1)(iv)
to clarify that if a consumer rejects an
open-end (not home-secured) plan as
permitted under that provision,
consumers are not obligated to pay any
membership fee, or any other fee or
charge (other than an application fee
that is charged to all applicants whether
or not they receive the credit).
Some consumer group commenters
opposed the Board’s clarification on the
term ‘‘membership fee’’ and argued that
the definition could expand the ability
of creditors to charge additional types of
fees prior to sending out accountopening disclosures. These consumer
group commenters, however, supported
that the Board’s clarification could
allow for a greater number of fees that
consumers would not be obligated to
pay should they reject the plan. One
industry commenter opposed the
Board’s reference to annual fees as
‘‘membership fees.’’ The Board notes
that the term ‘‘membership fee’’ is not
currently defined, and, therefore, there
is little guidance as to what fees would
be covered by that term. As discussed in
the May 2008 Proposal, the Board
proposed that ‘‘membership fee’’ have
the same meaning as fees for issuance or
availability under § 226.5a(b)(2) for
consistency and ease of compliance.
The Board continues to believe this
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clarification is warranted, and
§ 226.5(b)(1)(iv) is adopted generally as
proposed, with one change discussed
below.
The final rule expands the types of
fees for which consumers must not be
obligated if they reject an open-end (not
home-secured) plan as permitted under
§ 226.5(b)(1)(iv) to include application
fees charged to all applicants. The Board
believes that it is important that
consumers have the opportunity, after
receiving the account-opening
disclosures which set forth the fees and
other charges that will be applicable to
the account, to reject the plan without
being obligated for any charges. It is the
Board’s understanding that some
creditors may debit application fees to
the account, and thus these fees should
be treated in the same manner as other
fees debited at account opening.
Conforming changes have been made to
§ 226.5a(d)(2).
Furthermore, in May 2008, the Board
proposed to revise and move to
comment 5(b)(1)(iv)–2, guidance in
current comment 5(b)(1)–1 (renumbered
as comment 5(b)(1)(i)–1 in the June 2007
Proposal) regarding instances when a
creditor may consider an account not
rejected. In the May 2008 Proposal, the
Board proposed to revise the guidance
to provide that a consumer who has
received the disclosures and uses the
account, or makes a payment on the
account after receiving a billing
statement, is deemed not to have
rejected the plan. In the May 2008
Proposal, the Board also proposed to
provide a ‘‘safe harbor’’ that a creditor
may deem the plan to be rejected if, 60
days after the creditor mailed the
account-opening disclosures, the
consumer has not used the account or
made a payment on the account.
The Board received mixed comments
on the 60 day ‘‘safe harbor’’ proposal.
Some industry commenters opposed the
‘‘safe harbor’’ citing operational
complexity and uncertainty in account
administration procedures. Some
consumer group commenters and an
industry trade group commenter
supported the Board’s proposal. These
commenters also suggested that the
Board either require or encourage as a
‘‘best practice’’ a notice to be given to
consumers stating that inactivity for 60
days will cause an account to be closed.
After considering comments on the
proposal, the Board is amending
comment 5(b)(1)(iv)–2 to delete the 60
day ‘‘safe harbor’’ because the Board
believes the potential confusion this
guidance may cause and the operational
difficulties the guidance could impose
outweigh the benefits of the guidance.
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In the June 2007 Proposal, the Board
proposed to provide guidance in
comment 5(b)(1)(i)–1 on what it means
to ‘‘use’’ the account. The June 2007
proposed clarification was intended to
address concerns about some subprime
card accounts that assess a large number
of fees at account opening. In the May
2008 Proposal, this provision was
moved to new proposed comment
5(b)(1)(iv)–3 and revised to clarify that
a consumer does not ‘‘use’’ an account
when the creditor assesses fees to the
account (such as start-up fees or fees
associated with credit insurance or debt
cancellation or suspension programs
agreed to as a part of the application and
before the consumer receives accountopening disclosures). The May 2008
Proposal also clarified in comment
5(b)(1)(iv)–3 that the consumer does not
‘‘use’’ an account when, for example, a
creditor sends a billing statement with
start-up fees, there is no other activity
on the account, the consumer does not
pay the fees, and the creditor
subsequently assesses a late fee or
interest on the unpaid fee balances. In
the May 2008 Proposal, the Board also
proposed to add that a consumer is not
considered to ‘‘use’’ an account when,
for example, a consumer receives a
credit card in the mail and calls to
activate the card for security purposes.
The Board received several comments
regarding the guidance on whether
activation of the card constitutes ‘‘use’’
of the account. Some commenters
supported the Board’s proposed
guidance. Other commenters opposed
the proposal noting that a consumer will
have received account-opening
disclosures at the time the consumer
activates the card. These commenters
also stated that when a consumer
affirmatively activates a card, it should
constitute acceptance of the account.
Some consumer group commenters
suggested that the Board also include
guidance that payment of fees on the
first billing statement should not
constitute acceptance of the account and
that consumers should only be
considered to have used an account by
affirmatively using the credit, such as by
making a purchase or obtaining a cash
advance.
The Board is adopting comment
5(b)(1)(iv)–3 as proposed with one
modification. The Board believes that
what constitutes ‘‘use’’ of the account
should be consistent with consumer
understanding of the term. A consumer
is likely to think he or she has not
‘‘used’’ the account if the only action he
or she has taken is to activate the
account. Conversely, a consumer who
has made a purchase or a payment on
the account would likely believe that he
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or she is ‘‘using’’ the account. The
Board, however, is amending the
comment to delete the phrase ‘‘such as
for security purposes’’ in relation to the
discussion about card activation. One
industry commenter, while supportive
of the Board’s general guidance that
activation alone does not indicate a
consumer’s acceptance of a credit plan,
was concerned about any suggestion
that a customer should activate, for
security purposes, an account that a
consumer does not intend to use.
In technical revisions, comment
5(b)(1)–1, renumbered as comment
5(b)(1)(i)–1 in the June 2007 Proposal,
currently addresses a creditor’s general
duty to provide account-opening
disclosures ‘‘before the first transaction’’
and provides that HELOCs are not
subject to the prohibition on the
payment of fees other than application
or refundable membership fees before
account-opening disclosures are
provided. See § 226.5b(h) regarding
limitations on the collection of fees. In
the May 2008 Proposal, the existing
guidance about HELOCs was moved to
revised § 226.5(b)(1)(iv) and a new
comment 5(b)(1)(iv)–4 for clarity. The
Board received no comment on the
proposed reorganization, and the
reorganization of the guidance regarding
HELOCs is adopted as proposed.
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5(b)(2) Periodic Statements
TILA Sections 127(b) and 163 set
forth the timing requirements for
providing periodic statements for openend credit accounts. 15 U.S.C. 1637(b)
and 1666b. In the June 2007 Proposal,
the Board proposed to retain the
existing regulation and commentary
related to the timing requirements for
providing periodic statements for openend credit accounts, with a few changes
and clarifications as discussed below.
5(b)(2)(i)
TILA Section 127(b) establishes that
creditors generally must send periodic
statements at the end of billing cycles in
which there is an outstanding balance or
a finance charge is imposed. 15 U.S.C.
1637(b). Section 226.5(b)(2)(i) provides
for a number of exceptions to a
creditor’s duty to send periodic
statements.
De minimis amounts. Under the
current regulation, creditors need not
send periodic statements if an account
balance, whether debit or credit, is $1 or
less and no finance charge is imposed.
The Board proposed no changes to and
received no comments on this
provision. As a result, the Board retains
this provision as currently written.
Uncollectible accounts. Creditors are
not required to send periodic statements
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on accounts the creditor has deemed
‘‘uncollectible,’’ which is not
specifically defined. In the June 2007
Proposal, the Board sought comment on
whether guidance on the term
‘‘uncollectible’’ would be helpful.
Commenters to the June 2007
Proposal stated that guidance would be
helpful but differed on what that
guidance should be. Several consumer
group commenters suggested that an
account should be deemed
‘‘uncollectible’’ only when a creditor
has ceased collection efforts, either
directly or through a third party. These
commenters stated that for a consumer
whose account is delinquent but still
subject to collection, a periodic
statement is important to show the
consumer when and how much interest
is accruing and whether the consumer’s
payments have been credited. Industry
commenters suggested instead that an
account should be deemed
‘‘uncollectible’’ once the account is
charged off in accordance with loan-loss
provisions.
Based on the plain language of the
term ‘‘uncollectible’’ and the
importance of periodic statements to
show consumers when interest accrues
or fees are assessed on the account, the
Board is adopting new comment
5(b)(2)(i)–3 (accordingly, as discussed
below comment 5(b)(2)(i)–3 as proposed
in the June 2007 Proposal is adopted as
5(b)(2)(i)–4). The comment clarifies that
an account is ‘‘uncollectible’’ when a
creditor has ceased collection efforts,
either directly or through a third party.
In addition, if an account has been
charged off in accordance with loan-loss
provisions and the creditor no longer
accrues new interest or charges new fees
on the account, the Board believes that
the value of a periodic statement does
not justify the cost of providing the
disclosure because the amount of a
consumer’s obligation will not be
increasing. As a result, the Board is
modifying § 226.5(b)(2)(i) to state that in
such cases, the creditor also need not
provide a periodic statement. However,
this provision does not apply if a
creditor has charged off the account but
continues to accrue new interest or
charge new fees.
Instituting collection proceedings.
Creditors need not send statements if
‘‘delinquency collection proceedings
have been instituted’’ under
§ 226.5(b)(2)(i). In the June 2007
Proposal, the Board proposed to add
comment 5(b)(2)(i)–3 to clarify that a
collection proceeding entails a filing of
a court action or other adjudicatory
process with a third party, and not
merely assigning the debt to a debt
collector. Several consumer groups
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strongly supported the Board’s proposal
while industry commenters
recommended that the Board provide
greater flexibility in interpreting when
delinquency collection proceedings
have been instituted. In particular, an
industry commenter stated that the
minimum payment warning could
conflict with the creditor’s collection
demand and create consumer confusion.
Nonetheless, as discussed in more detail
in the section-by-section analysis to
§ 226.7(b)(12), the minimum payment
disclosure is not required where a fixed
repayment period has been specified in
the account agreement, such as where
the account has been closed due to
delinquency and the required monthly
payment has been reduced or the
balance decreased to accommodate a
fixed payment for a fixed period of time
designed to pay off the outstanding
balance.
The Board believes that clarifying that
a collection proceeding entails the filing
of a court action or other adjudicatory
process with a third party provides clear
and uniform guidance to creditors as to
when periodic statements are no longer
required. Accordingly, the Board adopts
the comment as proposed, though for
organizational purposes, the comment is
renumbered as comment 5(b)(2)(i)–4.
Workout arrangements. Comment
5(b)(2)(i)–2 provides that creditors must
continue to comply with all the rules for
open-end credit, including sending a
periodic statement, when credit
privileges end, such as when a
consumer stops taking draws and pays
off the outstanding balance over time.
Another comment provides that ‘‘if an
open-end credit account is converted to
a closed-end transaction under a written
agreement with the consumer, the
creditor must provide a set of closedend credit disclosures before
consummation of the closed-end
transaction.’’ Comment 17(b)–2.
To provide flexibility and reduce
burden and uncertainty, the Board
proposed to clarify in the June 2007
Proposal that creditors entering into
workout agreements for delinquent
open-end plans without converting the
debt to a closed-end transaction comply
with the regulation if creditors continue
to comply with the open-end provisions
for the work-out period. The Board
received only one comment concerning
workout arrangements, which supported
the Board’s proposal. Therefore,
amendments to comment 5(b)(2)(i)–2 are
adopted as proposed.
5(b)(2)(ii)
TILA Section 163(a) requires creditors
that provide a grace period to send
statements at least 14 days before the
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grace period ends. 15 U.S.C. 1666b(a).
The 14-day period runs from the date
creditors mail their statements, not from
the end of the statement period nor from
the date consumers receive their
statements. As discussed in the June
2007 Proposal, the Board has anecdotal
evidence that some consumers receive
statements relatively close to the
payment due date, which leaves
consumers with little time to review the
statement before payment must be
mailed to meet the due date. As a result,
the Board requested comment on (1)
whether it should recommend to
Congress that the 14-day period be
increased to a longer time period, so
that consumers will have additional
time to receive their statements and
mail their payments to ensure that
payments will be received by the due
date, and (2) if so, what time period the
Board should recommend to Congress.
The Board received numerous
comments on this issue. Consumer and
consumer group commenters
complained that the time period from
when consumers received their
statements to the payment due date was
too short, causing consumers often to
incur late fees and lose the benefit of the
grace period, and creditors to raise
consumers’ rates to the penalty rate.
Industry commenters, on the other
hand, stated that the 14-day period
under TILA Section 163(a) was
appropriate and that the Board should
not recommend a longer time frame to
Congress.
Based in part on these comments, the
Board and other federal banking
agencies proposed in May 2008 to
prohibit institutions from treating a
payment as late for any purpose unless
the consumer has been provided a
reasonable amount of time to make that
payment. Treating a payment as late for
any purpose includes increasing the
APR as a penalty, reporting the
consumer as delinquent to a credit
reporting agency, or assessing a late or
any other fee based on the consumer’s
failure to make payment within the
amount of time provided. 73 FR 28904,
May 19, 2008. The Board is opting not
to address the 14-day period under
TILA Section 163(a) and is retaining
§ 226.5(b)(2)(ii) as currently written.
Consumer comment letters mainly
focused on the due date with respect to
having their payments credited in time
to avoid a late fee and an increase in
their APR to the penalty rate and not
with the loss of a grace period.
Therefore, the Board has chosen to
address these concerns in final rules
issued by the Board and other federal
banking agencies published elsewhere
in today’s Federal Register.
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Technical Revisions. Changes
conforming with final rules issued by
the Board and other federal banking
agencies published elsewhere in today’s
Federal Register have been made to
comment 5(b)(2)(ii)–1. In addition, the
substance of comment 5(c)–4, which
was inadvertently placed as
commentary to § 226.5(c), has been
moved and renumbered as comment
5(b)(2)(ii)–2.
5(b)(2)(iii)
As proposed in the June 2007
Proposal, the substance of footnote 10 is
moved to the regulatory text.
5(c) Through 5(e)
Sections 226.5(c), (d), and (e) address,
respectively: The basis of disclosures
and the use of estimates; multiple
creditors and multiple consumers; and
the effect of subsequent events.
In the June 2007 Proposal, the Board
did not propose any changes to these
provisions, except the addition of new
comment 5(d)–3, referencing the
statutory provisions pertaining to charge
cards with plans that allow access to an
open-end credit plan maintained by a
person other than the charge card issuer.
TILA 127(c)(4)(D); 15 U.S.C.
1637(c)(4)(D). (See the section-bysection analysis to § 226.5a(f).) No
comments were received on comment
5(d)–3. The Board adopts this comment
as proposed. In addition, comment 5(c)–
4 is redesignated as comment 5(b)(2)(ii)–
2 to correct a technical error in
placement.
Section 226.5a Credit and Charge Card
Applications and Solicitations
TILA Section 127(c), implemented by
§ 226.5a, requires card issuers to
provide certain cost disclosures on or
with an application or solicitation to
open a credit or charge card account.14
15 U.S.C. 1637(c). The format and
content requirements differ for cost
disclosures in card applications or
solicitations, depending on whether the
applications or solicitations are given
through direct mail, provided
electronically, provided orally, or made
available to the general public such as
in ‘‘take-one’’ applications and in
catalogs or magazines. Disclosures in
applications and solicitations provided
by direct mail or electronically must be
presented in a table. For oral
applications and solicitations, certain
cost disclosures must be provided
orally, except that issuers in some cases
14 Charge cards are a type of credit card for which
full payment is typically expected upon receipt of
the billing statement. To ease discussion, this
section of the supplementary information will refer
to ‘‘credit cards’’ which includes charge cards.
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are allowed to provide the disclosures
later in a written form. Applications and
solicitations made available to the
general public, such as in a take-one
application, must contain one of the
following: (1) The same disclosures as
for direct mail presented in a table; (2)
a narrative description of how finance
charges and other charges are assessed;
or (3) a statement that costs are
involved, along with a toll-free
telephone number to call for further
information.
5a(a) General Rules
Combining disclosures. Currently,
comment 5a–2 states that accountopening disclosures required by § 226.6
do not substitute for the disclosures
required by § 226.5a; however, a card
issuer may establish procedures so that
a single disclosure document meets the
requirements of both sections. In the
June 2007 Proposal, the Board proposed
to retain this comment, but to revise it
to account for proposed revisions to
§ 226.6. Specifically, the Board
proposed to revise comment 5a–2 to
provide that a card issuer may satisfy
§ 226.5a by providing the accountopening summary table on or with a
card application or solicitation, in lieu
of the § 226.5a table. See proposed
§ 226.6(b)(4). The account-opening table
is substantially similar to the table
required by § 226.5a, but the content
required is not identical. The accountopening table requires information that
is not required in the § 226.5a table,
such as a reference to billing error
rights. The Board adopts this comment
provision as proposed, except for one
technical edit which is discussed in the
section-by-section analysis to
§ 226.5a(d)(2). Commenters on the June
2007 Proposal generally supported the
proposed comment allowing the
account-opening summary table to
substitute for the table required by
§ 226.5a. For various reasons, card
issuers may want to provide the
account-opening disclosures with the
card application or solicitation. To ease
compliance burden on issuers, this
comment allows them to provide the
account-opening summary table in lieu
of the table containing the § 226.5a
disclosures. Otherwise, issuers in these
circumstances would be required to
provide the table required by § 226.5a
and the account-opening table. In
addition, allowing issuers to substitute
the account-opening table for the table
required by § 226.5a would not
undercut consumers’ ability to compare
the terms of two credit card accounts
where one issuer provides the accountopening table and the other issuer
provides the table required by § 226.5a,
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because the two tables are substantially
similar.
Clear and conspicuous standard.
Section 226.5(a) requires that
disclosures made under subpart B
(including disclosures required by
§ 226.5a) must be clear and
conspicuous. Currently, comment
5a(a)(2)–1 provides guidance on the
clear and conspicuous standard for the
§ 226.5a disclosures. In the June 2007
Proposal, the Board proposed to provide
guidance on applying the clear and
conspicuous standard to the § 226.5a
disclosures in comment 5(a)(1)–1. Thus,
guidance currently in comment
5a(a)(2)–1 would have been deleted as
unnecessary. The Board proposed to
add comment 5a–3 to cross reference
the clear and conspicuous guidance in
comment 5(a)(1)–1. The final rule
deletes current comment 5a(a)(2)–1 and
adds comment 5a–3 as proposed.
5a(a)(1) Definition of Solicitation
Firm offers of credit. The term
‘‘solicitation’’ is defined in
§ 226.5a(a)(1) of Regulation Z to mean
‘‘an offer by the card issuer to open a
credit or charge card account that does
not require the consumer to complete an
application.’’ 15 U.S.C. 1637(c). Board
staff has received questions about
whether card issuers making ‘‘firm
offers of credit’’ as defined in the Fair
Credit Reporting Act (FCRA) are
considered to be making solicitations for
purposes of § 226.5a. 15 U.S.C. 1681 et
seq. In June 2007, the Board proposed
to amend the definition of ‘‘solicitation’’
in § 226.5a(a)(1) to clarify that such
‘‘firm offers of credit’’ for credit cards
are solicitations for purposes of
§ 226.5a. The final rule adopts the
amendment to § 226.5a(a)(1) as
proposed. Because consumers who
receive ‘‘firm offers of credit’’ have been
preapproved to receive a credit card and
may be turned down for credit only
under limited circumstances, the Board
believes that these preapproved offers
are of the type intended to be captured
as a ‘‘solicitation,’’ even though
consumers are asked to provide some
additional information in connection
with accepting the offer.
Invitations to apply. In the June 2007
Proposal, the Board also proposed to
add comment 5a(a)(1)–1 to distinguish
solicitations from ‘‘invitations to
apply,’’ which are not covered by
§ 226.5a. An ‘‘invitation to apply’’
occurs when a card issuer contacts a
consumer who has not been
preapproved for a card account about
opening an account (whether by direct
mail, telephone, or other means) and
invites the consumer to complete an
application, but the contact itself does
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not include an application. The Board
adopts comment 5a(a)(1)–1 as proposed.
The Board believes that these
‘‘invitations to apply’’ do not meet the
definition of ‘‘solicitation’’ because the
consumer must still submit an
application in order to obtain the
offered card. Thus, comment 5a(a)(1)–1
clarifies that this ‘‘invitation to apply’’
is not covered by § 226.5a unless the
contact itself includes (1) an application
form in a direct mailing, electronic
communication or ‘‘take-one’’; (2) an
oral application in a telephone contact
initiated by the card issuer; or (3) an
application in an in-person contact
initiated by the card issuer.
5a(a)(2) Form of Disclosures and
Tabular Format
Table must be substantially similar to
model and sample forms in Appendix
G–10. Currently and under the June
2007 Proposal, § 226.5a(a)(2)(i) provides
that when making disclosures that are
required to be disclosed in a table,
issuers must use headings, content and
format for the table substantially similar
to any of the applicable tables found in
Appendix G–10 to part 226. In response
to the June 2007 Proposal, several
consumer groups suggested that the
Board explicitly require that the
disclosures be made in the order shown
on the proposed model and sample
forms in Appendix G–10 to part 226.
These consumer groups also suggested
that the Board require issuers to use the
headings for the rows provided in the
proposed model and sample form in
Appendix G to part 226, and not allow
issuers to use headings that are
‘‘substantially similar’’ to the ones in
the model and sample forms. The final
rule adopts § 226.5a(a)(2)(i), as
proposed. The Board believes that
issuers may need flexibility to change
the order of the disclosures or the
headings for the row provided in the
table, such as to accommodate
differences in account terms that may be
offered on products and different
terminology used by the issuer to
describe those account terms. In
addition, as discussed elsewhere in the
section-by-section analysis to Appendix
G, the Board is permitting creditors in
some circumstances to combine rows for
APRs or fees, when the amount of the
fee or rate is the same for two or more
types of transactions. The Board
believes that the ‘‘substantially similar’’
standard is sufficient to ensure
uniformity of the tables used by
different issuers.
In response to the June 2007 Proposal,
several commenters suggested changes
to the formatting of the proposed model
and sample forms in Appendix G–10 to
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part 226. These comments are discussed
in the section-by-section analysis to
Appendix G.
Fees for late payment, over-the-limit,
balance transfers and cash advances.
Currently, § 226.5a(a)(2)(ii) and
comment 5a(a)(2)–5, which implement
TILA Section 127(c)(1)(B), provide that
card issuers may disclose late-payment
fees, over-the-limit fees, balance transfer
fees, and cash advance fees in the table
or outside the table. 15 U.S.C.
1637(c)(1)(B).
In the June 2007 Proposal, the Board
proposed to amend § 226.5a(a)(2)(i) to
require that these fees be disclosed in
the table. In addition, the Board
proposed to delete current
§ 226.5a(a)(2)(ii) and comment 5a(a)(2)–
5, which currently allow issuers to place
the fees outside the table.
The Board adopts § 226.5a(a)(2)(i) and
deletes current § 226.5a(a)(2)(ii) and
comment 5a(a)(2)–5 as proposed. The
final rule amends § 226.5a(a)(2)(i) to
require these fees to be disclosed in the
table, so that consumers can easily
identify them. In the consumer testing
conducted for the Board prior to the
June 2007 Proposal, participants
consistently identified these fees as
among the most important pieces of
information they consider as part of the
credit card offer. With respect to the
disclosure of these fees, the Board tested
placement of these fees in the table and
immediately below the table.
Participants who were shown forms
where the fees were disclosed below the
table tended not to notice these fees
compared to participants who were
shown forms where the fees were
presented in the table. These final
revisions are adopted in part pursuant
to TILA Section 127(c)(5), which
authorizes the Board to add or modify
§ 226.5a disclosures as necessary to
carry out the purposes of TILA. 15
U.S.C. 1637(c)(5).
Highlighting APRs and fee amounts in
the table. Section 226.5a generally
requires that certain information about
rates and fees applicable to the card
offer be disclosed to the consumer in
card applications and solicitations. This
information includes not only the APRs
and fee amounts that will apply, but
also explanatory information that gives
context to these figures. The Board seeks
to enable consumers to identify easily
the rates and fees disclosed in the table.
Thus, in the June 2007 Proposal, the
Board proposed to add § 226.5a(a)(2)(iv)
to require that when a tabular format is
required, issuers must disclose in bold
text any APRs required to be disclosed,
any discounted initial rate permitted to
be disclosed, and most fee amounts or
percentages required to be disclosed.
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The Board also proposed to add
comment 5a(a)(2)–5 to explain that
proposed Samples G–10(B) and G–10(C)
provide guidance on how to show the
rates and fees described in bold text. In
addition, proposed comment 5a(a)(2)–5
also would have explained that
proposed Samples G–10(B) and G–10(C)
provide guidance to issuers on how to
disclose the percentages and fees
described above in a clear and
conspicuous manner, by including these
percentages and fees generally as the
first text in the applicable rows of the
table so that the highlighted rates and
fees generally are aligned vertically. In
consumer testing conducted for the
Board prior to the June 2007 Proposal,
participants who saw a table with the
APRs and fees in bold and generally
before any text in the table were more
likely to identify the APRs and fees
quickly and accurately than participants
who saw other forms in which the APRs
and fees were not highlighted in such a
fashion.
The final rule adopts § 226.5a(a)(2)(iv)
and comment 5a(a)(2)–5 with several
technical revisions. Section
226.5a(a)(2)(iv) is amended to provide
that maximum limits on fee amounts
disclosed in the table that do not relate
to fees that vary by state must not be
disclosed in bold text. Comment
5a(a)(2)–5 provides guidance on when
maximum limits must be disclosed in
bold text. For example, assume an issuer
will charge a cash advance fee of $5 or
3 percent of the cash advance
transaction amount, whichever is
greater, but the fee will not exceed $100.
The maximum limit of $100 for the cash
advance fee must not be highlighted in
bold text. In contrast, assume that the
amount of the late fee varies by state,
and the range of amount of late fees
disclosed is $15–$25. In this case, the
maximum limit of $25 on the late fee
amount must be highlighted in bold
text. In both cases, the minimum fee
amount (e.g., $5 or $15) must be
disclosed in bold text.
Comment 5a(a)(2)–5 also provides
guidance on highlighting periodic fees.
Section 226.5a(a)(2)(iv) provides that
any periodic fee disclosed pursuant to
§ 226.5a(b)(2) that is not an annualized
amount must not be disclosed in bold.
For example, if an issuer imposes a $10
monthly maintenance fee for a card
account, the issuer must disclose in the
table that there is a $10 monthly
maintenance fee, and that the fee is
$120 on an annual basis. In this
example, the $10 fee disclosure would
not be disclosed in bold, but the $120
annualized amount must be disclosed in
bold. In addition, if an issuer must
disclose any annual fee in the table, the
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amount of the annual fee must be
disclosed in bold.
Section 226.5a(a)(2)(iv) is amended to
refer to discounted initial rates as
‘‘introductory’’ rates, as that term is
defined in § 226.16(g)(2)(ii), for
consistency, and to clarify that
introductory rates that are disclosed in
the table under new § 226.5a(b)(1)(vii)
must be in bold text. Similarly, rates
that apply after a premium initial rate
expires that are disclosed in the table
must also be in bold text.
Electronic applications and
solicitations. Section 1304 of the
Bankruptcy Act amends TILA Section
127(c) to require solicitations to open a
card account using the Internet or other
interactive computer service to contain
the same disclosures as those made for
applications or solicitations sent by
direct mail. Regarding format, the
Bankruptcy Act specifies that
disclosures provided using the Internet
or other interactive computer service
must be ‘‘readily accessible to
consumers in close proximity’’ to the
solicitation. 15 U.S.C. 1637(c)(7).
In September 2000, the Board revised
§ 226.5a, and as part of these revisions,
provided guidance on how card issuers
using electronic disclosures may
comply with the § 226.5a requirement
that certain disclosures be ‘‘prominently
located’’ on or with the application or
solicitation. 65 FR 58903, Oct. 3, 2000.
In March 2001, the Board issued interim
final rules containing additional
guidance for the electronic delivery of
disclosures under Regulation Z. 66 FR
17329, Mar. 30, 2001. In November
2007, the Board adopted the November
2007 Final Electronic Disclosure Rule,
which withdrew portions of the 2001
interim final rules and issued final rules
containing additional guidance for the
electronic delivery of disclosures under
Regulation Z. 72 FR 63462, Nov. 9,
2007; 72 FR 71058, Dec. 14, 2007.
The Bankruptcy Act provision applies
to solicitations to open a card account
‘‘using the Internet or other interactive
computer service.’’ The term ‘‘Internet’’
is defined as the international computer
network of both Federal and nonFederal interoperable packet-switched
data networks. The term ‘‘interactive
computer service’’ is defined as any
information service, system or access
software provider that provides or
enables computer access by multiple
users to a computer server, including
specifically a service or system that
provides access to the Internet and such
systems operated or services offered by
libraries or educational institutions. 15
U.S.C. 1637(c)(7). Based on the
definitions of ‘‘Internet’’ and
‘‘interactive computer service,’’ the
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Board believes that Congress intended
to cover all card offers that are provided
to consumers in electronic form, such as
via e-mail or a Web site.
In addition, although this Bankruptcy
Act provision refers to credit card
solicitations (where no application is
required), in the June 2007 Proposal, the
Board proposed to apply the Bankruptcy
Act provision relating to electronic
offers to both electronic solicitations
and applications pursuant to the Board’s
authority under TILA Section 105(a) to
make adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1601(a), 1604(a). Specifically, the
Board proposed to amend § 226.5a(c) to
require that applications and
solicitations that are provided in
electronic form contain the same
disclosures as applications and
solicitations sent by direct mail. With
respect to both electronic applications
and solicitations, it is important for
consumers who are shopping for credit
to receive accurate cost information
before submitting an electronic
application or responding to an
electronic solicitation. The final rule
adopts this change to § 226.5a(c), as
proposed.
With respect to the form of
disclosures required under § 226.5a, in
the June 2007 Proposal, the Board
proposed to amend § 226.5a(a)(2) by
adding a new paragraph (v) to provide
that if a consumer accesses an
application or solicitation for a credit
card in electronic form, the disclosures
required on or with an application or
solicitation for a credit card must be
provided to the consumer in electronic
form on or with the application or
solicitation. The Board also proposed to
add comment 5a(a)(2)–6 to clarify this
point and also to make clear that if a
consumer is provided with a paper
application or solicitation, the required
disclosures must be provided in paper
form on or with the application or
solicitation (and not, for example, by
including a reference in the paper
application or solicitation to the Web
site where the disclosures are located).
In the November 2007 Final
Electronic Disclosure Rule, the Board
adopted the proposed changes to
§ 226.5a(a)(2)(v) and comment 5a(a)(2)–
6 with several revisions. 72 FR 63462,
Nov. 9, 2007; 72 FR 71058, Dec. 14,
2007. In the November 2007 Final
Electronic Disclosure Rule, the guidance
in proposed comment 5a(a)(2)–6 was
contained in comment 5a(a)(2)–9. In this
final rule, the guidance in comment
5a(a)(2)–9 added by the November 2007
Final Electronic Disclosure Rule is
moved to comment 5a(a)(2)–6.
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In the June 2007 Proposal, the Board
also proposed to revise existing
comment 5a(a)(2)–8 added by the 2001
interim final rule on electronic
disclosures, which states that a
consumer must be able to access the
electronic disclosures at the time the
application form or solicitation reply
form is made available by electronic
communication. The Board proposed to
revise this comment to describe
alternative methods for presenting
electronic disclosures. This comment
was intended to provide examples of the
methods rather than an exhaustive list.
In the November 2007 Final Electronic
Disclosure Rule, the Board adopted the
proposed changes to comment 5a(a)(2)–
8 with several revisions. 72 FR 63462,
Nov. 9, 2007; 72 FR 71058, Dec. 14,
2007.
In the June 2007 Proposal, the Board
proposed to incorporate the ‘‘close
proximity’’ standard for electronic
applications and solicitations in
§ 226.5a(a)(2)(vi)(B), and the guidance
regarding the location of the § 226.5a
disclosures in electronic applications
and solicitations in comment 5a(a)(2)–
1.ii. This guidance, contained in
proposed comment 5a(a)(2)–1.ii, was
consistent with proposed changes to
comment 5a(a)(2)–8, that provides
guidance to issuers on providing access
to electronic disclosures at the time the
application form or solicitation reply
form is made available in electronic
form.
The final rule adopts
§ 226.5a(a)(2)(vi)(B) and comment
5a(a)(2)–1.ii as proposed, with several
revisions. Specifically, comment
5a(a)(2)–1.ii is revised to be consistent
with the revisions to comment 5a(a)(2)–
8 made in the November 2007 Final
Electronic Disclosure Rule. Comment
5a(a)(2)–1.ii provides that if the table
required by § 226.5a is provided
electronically, the table must be
provided in close proximity to the
application or solicitation. Card issuers
have flexibility in satisfying this
requirement. Methods card issuers
could use to satisfy the requirement
include, but are not limited to, the
following examples: (1) The disclosures
could automatically appear on the
screen when the application or reply
form appears; (2) the disclosures could
be located on the same Web page as the
application or reply form (whether or
not they appear on the initial screen), if
the application or reply form contains a
clear and conspicuous reference to the
location of the disclosures and indicates
that the disclosures contain rate, fee,
and other cost information, as
applicable; (3) card issuers could
provide a link to the electronic
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disclosures on or with the application
(or reply form) as long as consumers
cannot bypass the disclosures before
submitting the application or reply
form. The link would take the consumer
to the disclosures, but the consumer
need not be required to scroll
completely through the disclosures; or
(4) the disclosures could be located on
the same Web page as the application or
reply form without necessarily
appearing on the initial screen,
immediately preceding the button that
the consumer will click to submit the
application or reply. Whatever method
is used, a card issuer need not confirm
that the consumer has read the
disclosures. Comment 5a(a)(2)–8 is
deleted as unnecessary.
As discussed in the June 2007
Proposal, the Board believes that the
‘‘close proximity’’ standard is designed
to ensure that the disclosures are easily
noticeable to consumers, and this
standard is not met when consumers are
only given a link to the disclosures on
the Web page containing the application
(or reply form), but not the disclosures
themselves. Thus, the Board retains the
requirement that if an electronic link to
the disclosures is used, the consumer
must not be able to bypass the link
before submitting an application or a
reply form.
Terminology. Section 226.5a currently
requires terminology in describing the
disclosures required by § 226.5a to be
consistent with terminology used in the
account-opening disclosures (§ 226.6)
and the periodic statement disclosures
(§ 226.7). TILA and § 226.5a also require
that the term ‘‘grace period’’ be used to
describe the date by which or the period
within which any credit extended for
purchases may be repaid without
incurring a finance charge. 15 U.S.C.
1632(c)(2)(C). In the June 2007 Proposal,
the Board proposed that all guidance for
terminology requirements for § 226.5a
disclosures be placed in proposed
§ 226.5(a)(2)(iii). See section-by-section
analysis to § 226.5(a)(2). The Board also
proposed to add comment 5a(a)(2)–7 to
cross reference the guidance in
§ 226.5(a)(2). The Board adopts
comment 5a(a)(2)–7 as proposed.
5a(a)(4) Fees That Vary by State
Currently, under § 226.5a, if the
amount of a late-payment fee, over-thelimit fee, cash advance fee or balance
transfer fee varies by state, a card issuer
may either disclose in the table (1) the
amount of the fee for all states; or (2) a
range of fees and a statement that the
amount of the fee varies by state. See
current § 226.5a(a)(5), renumbered as
proposed § 226.5a(a)(4); see also TILA
Section 127(f). As discussed below, in
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the June 2007 Proposal, the Board
proposed to require card issuers to
disclose in the table any fee imposed
when a payment is returned. See
proposed § 226.5a(b)(12). The Board
proposed to amend new § 226.5a(a)(4) to
add returned-payment fees to the list of
fees for which an issuer may disclose a
range of fees.
The final rule adopts proposed
§ 226.5a(a)(4) with several
modifications. The Board is revising
proposed § 226.5a(a)(4) to provide that
card issuers that impose a late-payment
fee, over-the-limit fee, cash advance fee,
balance transfer fee or returned-payment
fee where the amount of those fees vary
by state may, at the issuer’s option,
disclose in the table required by
§ 226.5a either (1) the specific fee
applicable to the consumer’s account, or
(2) the range of the fees, if the disclosure
includes a statement that the amount of
the fee varies by state and refers the
consumer to a disclosure provided with
the § 226.5a table where the amount of
the fee applicable to the consumer’s
account is disclosed, for example in a
list of fees for all states. Listing fees for
multiple states in the table is not
permissible. For example, a card issuer
may not list fees for all states in the
table. Similarly, a card issuer that does
business in six states may not list fees
for all six of those states in the table.
(Conforming changes are also made to
comment 5a(a)(4)–1.)
As discussed in the section-by-section
analysis to § 226.6(b)(1)(iii), the Board is
adopting a similar rule for accountopening disclosures, with one notable
exception discussed below. In general, a
creditor must disclose the fee applicable
to the consumer’s account; listing all
fees for all states in the account-opening
summary table is not permissible. The
Board is concerned in each case that an
approach of listing all fees for all states
would detract from the purpose of the
table: to provide key information in a
simplified way.
One difference between the fee
disclosure requirement in § 226.5a(a)(4)
and the similar requirement in
§ 226.6(b)(1)(iii) is that § 226.6(b)(1)(iii)
limits use of the range of fees to pointof-sale situations while § 226.5a
contains no similar limitation. As
discussed further in the section-bysection analysis to § 226.6(b)(1)(iii), for
creditors with retail stores in a number
of states, it is not practicable to require
fee-specific disclosures to be provided
when an open-end (not home-secured)
plan is established in person in
connection with the purchase of goods
or services. Thus, the final rule in
§ 226.6(b)(1)(iii) provides that creditors
imposing fees such as late-payment fees
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or returned-payment fees that vary by
state and providing the disclosures
required by § 226.6(b) in person at the
time the open-end (not home-secured)
plan is established in connection with
financing the purchase of goods or
services may, at the creditor’s option,
disclose in the account-opening table
either (1) the specific fee applicable to
the consumer’s account, or (2) the range
of the fees, if the disclosure includes a
statement that the amount of the fee
varies by state and refers the consumer
to the account agreement or other
disclosure provided with the accountopening summary table where the
amount of the fee applicable to the
consumer’s account is disclosed.
As with the account-opening table,
the Board is concerned that including
all fees for all states in the table required
by § 226.5a would detract from the
purpose of the table: to provide key
information in a simplified way.
Nonetheless, unlike with the accountopening table, the final rule does not
limit the use of the range of fees for the
table required by § 226.5a only to pointof-sale situations. With respect to the
application and solicitation disclosures,
there may be many situations in which
it is impractical to provide the feespecific disclosures with the application
or solicitation, such as when the
application is provided on the Internet
or in ‘‘take-one’’ materials. For Internet
or ‘‘take-one’’ applications or
solicitations, a creditor will in most
cases not be aware in which state the
consumer resides and, consequently,
will not be able to determine the
amount of fees that would be charged to
that consumer under applicable state
law. The changes to § 226.5a(a)(4) are
adopted in part pursuant to TILA
Section 127(c)(5), which authorizes the
Board to add or modify § 226.5a
disclosures as necessary to carry out the
purposes of TILA. 15 U.S.C. 1637(c)(5).
5a(a)(5) Exceptions
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Section 226.5a currently contains
several exceptions to the disclosure
requirements. Some of these exceptions
are in the regulation itself, while others
are contained in the commentary. For
clarity, in the June 2007 Proposal, the
Board proposed to place all exceptions
in new § 226.5a(a)(5). The final rule
adopts new § 226.5a(a)(5) as proposed.
5a(b) Required Disclosures
Section 226.5a(b) specifies the
disclosures that are required to be
included on or with certain credit card
applications and solicitations.
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5a(b)(1) Annual Percentage Rate
Section 226.5a requires card issuers to
disclose the rates applicable to the
account, for purchases, cash advances,
and balance transfers. 15 U.S.C.
1637(c)(1)(A)(i)(I).
16-point font for disclosure of
purchase APRs. Currently, under
§ 226.5a(b)(1), the purchase rate must be
disclosed in the table in at least 18-point
font. This font requirement does not
apply to (1) a temporary initial rate for
purchases that is lower than the rate
that will apply after the temporary rate
expires; or (2) a penalty rate that will
apply upon the occurrence of one or
more specified events. In the June 2007
Proposal, the Board proposed to amend
§ 226.5a(b)(1) to reduce the 18-point
font requirement to a 16-point font.
Commenters generally did not object to
the proposal to reduce the font size for
the purchase APR. Several consumer
groups suggested that the Board
explicitly prohibit issuers from
disclosing any discounted initial rate in
16-point font.
The final rule adopts the 16-point font
requirement in § 226.5a(b)(1) as
proposed, with several revisions as
described below. The purchase rate is
one of the most important terms
disclosed in the table, and it is essential
that consumers be able to identify that
rate easily. A 16-point font size
requirement for the purchase APR
appears to be sufficient to highlight the
purchase APR. In consumer testing
conducted for the Board prior to June
2007, versions of the table in which the
purchase rate was the same font as other
rates included in the table were
reviewed. In other versions, the
purchase rate was in 16-point type
while other disclosures were in 10-point
type. Participants tended to notice the
purchase rate more often when it was in
a font larger than the font used for other
rates. Nonetheless, there was no
evidence from consumer testing that it
was necessary to use a font size of 18point in order for the purchase APR to
be noticeable to participants. Given that
the Board is requiring a minimum of 10point type for the disclosure of other
terms in the table, based on document
design principles, the Board believes
that a 16-point font size for the purchase
APR is effective in highlighting the
purchase APR in the table.
The final rule requires that
discounted initial rates for purchases
must be in 16-point font. Section
226.5a(b)(1), as proposed, did not
specifically prohibit disclosing any
discounted initial rate in 16-point font
but did not require such formatting.
New § 226.5a(b)(1)(vii), discussed
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5281
below, requires disclosure of the
discounted initial rate in the table for
issuers subject to final rules issued by
the Board and other federal banking
agencies published elsewhere in today’s
Federal Register. As a result, the Board
believes that all rates that could apply
to a purchase balance, other than a
penalty rate, should be highlighted in
16-point font. For the same reasons,
§ 226.5a(b)(1)(iii) also has been
amended to clarify that both the
premium initial rate for purchases and
any rate that applies after the premium
initial rate for purchases expires must
be disclosed in 16-point font.
The final rule in § 226.5a(b)(1) has
also been revised to refer to discounted
initial rates as ‘‘introductory’’ rates, as
that term is defined in § 226.16(g)(2)(ii),
for consistency.
Periodic rate. Currently, comment
5a(b)(1)–1 allows card issuers to
disclose the periodic rate in the table in
addition to the required disclosure of
the corresponding APR. In the June
2007 Proposal, the Board proposed to
delete comment 5a(b)(1)–1, and thus,
prohibit disclosure of the periodic rate
in the table. Based on consumer testing
conducted for the Board prior to June
2007, consumers do not appear to shop
using the periodic rate, nor is it clear
that this information is important to
understanding a credit card offer.
Allowing the periodic rate to be
disclosed in the table may distract from
more important information in the table,
and contribute to ‘‘information
overload.’’ In an effort to streamline the
information that appears in the table,
the Board proposed to prohibit
disclosure of the periodic rate in the
table. Commenters generally did not
oppose the Board’s proposal to prohibit
disclosure of the periodic rate in the
table. Thus, the Board is deleting
current comment 5a(b)(1)–1 as
proposed. In addition, new comment
5a(b)(1)–8 is added to state that periodic
rates must not be disclosed in the table.
The Board notes that card issuers may
disclose the periodic rate outside of the
table. See § 226.5a(a)(2)(ii).
Variable rate information. Section
226.5a(b)(1)(i), which implements TILA
Section 127(c)(1)(A)(i)(II), currently
requires for variable-rate accounts, that
the card issuer must disclose the fact
that the rate may vary and how the rate
is determined. 15 U.S.C.
1637(c)(1)(A)(i)(II). Under current
comment 5a(b)(1)–4, in disclosing how
the applicable rate will be determined,
the card issuer is required to provide the
index or formula used and disclose any
margin or spread added to the index or
formula in setting the rate. The card
issuer may disclose the margin or
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spread as a range of the highest and
lowest margins that may be applicable
to the account. A disclosure of any
applicable limitations on rate increases
or decreases may also be included in the
table.
1. Index and margins. Currently, the
variable rate information is required to
be disclosed separately from the
applicable APR, in a row of the table
with the heading ‘‘Variable Rate
Information.’’ Some card issuers include
the phrase ‘‘variable rate’’ with the
disclosure of the applicable APR and
include the details about the index and
margin under the ‘‘Variable Rate
Information’’ heading. In the consumer
testing conducted for the Board prior to
the June 2007 Proposal, many
participants who saw the variable rate
information as described above
understood that the label ‘‘variable’’
meant that a rate could change, but
could not locate information on the
tested form regarding how or why these
rates could change. This was true even
if the index and margin information was
taken out of the row of the table with
the heading ‘‘Variable Rate Information’’
and placed in a footnote to the phrase
‘‘variable rate.’’ Many participants who
did find the variable rate information
were confused by the variable-rate
margins, often interpreting them
erroneously as the actual rate being
charged. In addition, very few
participants indicated that they would
use the margins in shopping for a credit
card account.
Accordingly, in the June 2007
Proposal, the Board proposed to amend
§ 226.5a(b)(1)(i) to specify that issuers
may not disclose the amount of the
index or margins in the table.
Specifically, card issuers would not
have been allowed to disclose in the
table the current value of the index (for
example, that the prime rate currently is
7.5 percent) or the amount of the margin
that is used to calculate the variable
rate. Card issuers would have been
allowed to indicate only that the rate
varies and the type of index used to
determine the rate (such as the ‘‘prime
rate,’’ for example). In describing the
type of index, the issuer would have
been precluded from including details
about the index in the table. For
example, if the issuer uses a prime rate,
the issuer would have been allowed to
describe the rate as tied to a ‘‘prime
rate’’ and would not have been allowed
to disclose in the table that the prime
rate used is the highest prime rate
published in the Wall Street Journal two
business days before the closing date of
the statement for each billing period.
See proposed comment 5a(b)(1)–2. Also,
the proposal would have required that
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the disclosure about a variable rate (the
fact that the rate varies and the type of
index used to determine the rate) must
be disclosed with the applicable APRs,
so that consumers can more easily
locate this information. See proposed
Model Form G–10(A), Samples G–10(B)
and G–10(C). Proposed Samples G–
10(B) and G–10(C) would have provided
guidance to issuers on how to disclose
the fact that the applicable rate varies
and how it is determined.
Commenters generally supported the
Board’s proposal to amend
§ 226.5a(b)(1)(i) to specify that issuers
may not disclose the amount of the
index or margins in the table. Several
commenters asked the Board to clarify
that issuers may include the index and
margin outside of the table, given that
some consumers are interested in
knowing the index and margin. One
commenter suggested that issuers be
allowed to disclose in the table
additional information about the index
used, such as the publication source of
the index used to calculate the rate
(e.g.,. describing that the prime rate
used is the highest prime rate published
in the Wall Street Journal two business
days before the closing date of the
statement for each billing period.) One
commenter suggested that issuers be
allowed to refer to an index as a ‘‘prime
rate’’ only if it is a bank prime loan rate
posted by the majority of the top 25 U.S.
chartered commercial banks, as
published by the Board.
The final rule amends § 226.5a(b)(1)(i)
as proposed to specify that issuers may
not disclose the amount of the index or
margins in the table. Section
226.5a(b)(1)(i) is not amended to allow
issuers to disclose in the table
additional information about the index
used, such as the publication source of
the index. See comment 5a(b)(1)–2. The
Board is concerned that allowing such
information in the table could
contribute to ‘‘information overload’’ for
consumers, and may distract from more
important information in the table. The
Board notes that additional information
about the variable rate, such as the
amount of the index and margins and
the publication source of the index used
to calculate the rate, may be included
outside of the table. See
§ 226.5a(a)(2)(ii).
In addition, the Board did not amend
the rule to provide that issuers only be
allowed to refer to an index as a ‘‘prime
rate’’ if it is a bank prime loan rate
posted by the majority of the top 25 U.S.
chartered commercial banks, as
published by the Board. The Board
believes that this rule is unnecessary at
this time. Credit card issuers typically
use a prime rate that is published in the
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Wall Street Journal, where that
published prime rate is based on prime
rates offered by the 30 largest U.S.
banks, and is a widely accepted measure
of prime rate.
2. Rate floors and ceilings. Currently,
card issuers may disclose in the table,
at their option, any limitations on how
high (i.e.,. a rate ceiling) or low (i.e., a
rate floor) a particular rate may go. For
example, assume that the purchase rate
on an account could not go below 12
percent or above 24 percent. An issuer
would be required to disclose in the
table the current rate offered on the
credit card (for example, 18 percent),
but could also disclose in the table that
the rate would not go below 12 percent
and above 24 percent. See current
comment 5a(b)(1)–4. In the June 2007
Proposal, the Board proposed to revise
the commentary to prohibit the
disclosure of the rate floors and ceilings
in the table.
Several consumer group commenters
suggested that the Board require floors
and ceilings to be disclosed in the table
because such information has a
significant effect on consumers’
economic risk. Several industry
commenters suggested that the Board
permit (but not require) issuers to
include the floors and ceiling of the
variable rate in the table so that
consumers are aware of the potential
variations in the rate. Section
226.5a(b)(1)(i) is revised to prohibit
explicitly the disclosure of the rate
floors and ceilings in the table, as
proposed. See also comment 5a(b)(1)–2.
Based on consumer testing conducted
for the Board prior to June 2007 and in
March 2008, consumers do not appear
to shop based on these rate floors and
ceilings, and allowing them to be
disclosed in the table may distract from
more important information in the table,
and contribute to ‘‘information
overload.’’ Card issuers may, however,
disclose this information outside of the
table. See § 226.5a(a)(2)(ii).
Discounted initial rates. Currently,
comment 5a(b)(1)–5 specifies that if the
initial rate is temporary and is lower
than the rate that will apply after the
temporary rate expires, a card issuer
must disclose the rate that will
otherwise apply to the account. A
discounted initial rate may be provided
in the table along with the rate required
to be disclosed if the card issuer also
discloses the time period during which
the discounted initial rate will remain
in effect. In the June 2007 Proposal, the
Board proposed to move comment
5a(b)(1)–5 to new § 226.5a(b)(1)(ii). The
Board also proposed to add new
comment 5a(b)(1)–3 to specify that if a
card issuer discloses the discounted
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initial rate and expiration date in the
table, the issuer is deemed to comply
with the standard to provide this
information clearly and conspicuously
if the issuer uses the format specified in
proposed Samples G–10(B) and G–
10(C).
In addition, under TILA Sections
127(c)(6)(A) and 127(c)(7), as added by
Sections 1303(a) and 1304 of the
Bankruptcy Act, the term
‘‘introductory’’ must be used in
immediate proximity to each listing of
a discounted initial rate in a direct mail
or electronic application or solicitation;
or promotional materials accompanying
such application or solicitation. In the
June 2007 Proposal, the Board proposed
to expand the requirement to other
applications or solicitations where a
table under § 226.5a is given, to promote
the informed use of credit by
consumers, pursuant to the Board’s
authority under TILA Section 105(a) to
make adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1604(a). Thus, the Board
proposed to add new § 226.5a(b)(1)(ii) to
specify that if an issuer provides a
discounted initial rate in the table along
with the rate required to be disclosed,
the card issuer must use the term
‘‘introductory’’ in immediate proximity
to the listing of the initial discounted
rate. Because ‘‘intro’’ is a commonly
understood abbreviation of the term
‘‘introductory,’’ and consumer testing
indicates that consumers understand
this term, the Board proposed to allow
creditors to use ‘‘intro’’ as an alternative
to the requirement to use the term
‘‘introductory’’ and proposed to clarify
this approach in new § 226.5a(b)(1)(ii).
Also, to give card issuers guidance on
the meaning of ‘‘immediate proximity,’’
the Board proposed to provide a safe
harbor for card issuers that place the
word ‘‘introductory’’ or ‘‘intro’’ within
the same phrase as each listing of the
discounted initial rate. This guidance
was set forth in proposed comment
5a(b)(1)–3.
The Board adopts new
§ 226.5a(b)(1)(ii) and comment 5a(b)(1)–
3, as proposed, with several
modifications. Discounted initial rates
are referred to as ‘‘introductory’’ rates,
as that term is defined in
§ 226.16(g)(2)(ii), for consistency. In
addition, as discussed below with
respect to disclosing penalty rates, an
issuer is required to disclose directly
beneath the table the circumstances
under which any discounted initial rate
may be revoked and the rate that will
apply after the discounted initial rate is
revoked, if the issuer discloses the
discounted initial rate in the table or in
any written or electronic promotional
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materials accompanying a direct mail,
electronic or take-one application or
solicitation. See § 226.5a(b)(1)(iv)(B).
Comment 5a(b)(1)–3 has been
amended to provide additional
clarifications on discounted initial rates.
Comment 5a(b)(1)–3.ii. has been added
to clarify that an issuer’s reservation of
the right to change a rate after account
opening, subject to the requirements of
§ 226.9(c), does not by itself make that
rate an introductory rate, even if the
issuer subsequently increases the rate
after providing a change-in-terms notice.
The comment notes, however, that
issuers subject to the final rules issued
by the Board and other federal banking
agencies published elsewhere in today’s
Federal Register are subject to
limitations on such rate increases. In
addition, comment 5a(b)(1)–3.iii. has
been added to clarify that if more than
one introductory rate may apply to a
particular balance in succeeding
periods, the term ‘‘introductory’’ need
only be used to describe the first
introductory rate.
Section 226.5a(b)(1)(ii) in the final
rule has been revised, and a new
§ 226.5a(b)(1)(vii) has been added as
discussed below, to provide that certain
issuers must disclose any introductory
rate applicable to the account in the
table. Creditors that are subject to the
final rules issued by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register
are required to state at account opening
the annual percentage rates that will
apply to each category of transactions
on a consumer credit card account, and
generally may not increase those rates,
except as expressly permitted pursuant
to those rules. This requirement is
intended, among other things, to
promote fairness in the pricing of
consumer credit card accounts by
enabling consumers to rely on the rates
disclosed at account opening for at least
the first year that an account is open.
Consistent with those final rules, for
such issuers, the Board believes that
disclosure of introductory rates should
be as prominent as other rates disclosed
in the tabular summary given at account
opening. Therefore, as discussed in the
section-by-section analysis to
§ 226.6(b)(2)(i), the Board is requiring
that a creditor subject to those rules
must disclose any introductory rate in
the account-opening table provided
pursuant to § 226.6.
For consistency, the Board also is
requiring in the final rule that such
issuers also disclose any introductory
rate in the table provided with
applications and solicitations. The
Board believes that this will promote
consistency throughout the life of an
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account and will enable consumers to
better compare the terms that the
consumer receives at account opening
with the terms that were offered. Thus,
§ 226.5a(b)(1)(vii) has been added to the
final rule to clarify that an issuer subject
to 12 CFR 227.24 or similar law must
disclose in the tabular disclosures given
pursuant to § 226.5a any introductory
rate that will apply to a consumer’s
account. The Board believes that it is
important that any issuer required to
disclose an introductory rate applicable
to a consumer’s account highlights that
introductory rate or rates by disclosing
it in the § 226.5a table.
Similarly, and for the same reasons
stated above, § 226.5a(b)(1)(vii) also
requires that card issuers subject to the
final rules issued by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register
disclose in the table any rate that will
apply after a premium initial rate (as
described in § 226.5a(b)(1)(iii)) expires.
A conforming change has been made to
§ 226.5a(b)(1)(iii). Consistent with
comment 5a(b)(1)–3.ii., discussed above,
a new comment 5a(b)(1)–4 has been
added to the final rule to clarify that an
issuer’s reservation of the right to
change rates after account-opening does
not by itself make an initial rate a
premium initial rate, even if the issuer
subsequently decreases the rate. The
comment notes, however, that issuers
subject to the final rules issued by the
Board and other federal banking
agencies published elsewhere in today’s
Federal Register may be subject to
limitations on rate decreases.
Penalty rates. Currently, comment
5a(b)(1)–7 requires that if a rate may
increase upon the occurrence of one or
more specific events, such as a late
payment or an extension of credit that
exceeds the credit limit, the card issuer
must disclose the increased penalty rate
that may apply and the specific event or
events that may result in the increased
rate. If a tabular format is required, the
issuer must disclose the penalty rate in
the table under the heading ‘‘Other
APRs,’’ along with any balance transfer
or cash advance rates.
Currently, the specific event or events
must be described outside the table with
a reference (an asterisk or other means)
included with the penalty APR in the
table to direct the consumer to the
additional information. At its option,
the issuer may include outside the table
an explanation of the period for which
the increased rate will remain in effect,
such as ‘‘until you make three timely
payments.’’ The issuer need not disclose
an increased rate that is imposed if
credit privileges are permanently
terminated.
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In the consumer testing conducted for
the Board prior to June 2007, when
reviewing forms in which the specific
events that trigger the penalty rate were
disclosed outside the table, many
participants did not readily notice the
penalty rate triggers when they initially
read through the document or when
asked follow-up questions. In addition,
many participants did not readily notice
the penalty rate when it was included
in the ‘‘Other APRs’’ row along with
other rates. The GAO also found that
consumers had difficulty identifying the
default rate and circumstances that
would trigger rate increases. See GAO
Report on Credit Card Rates and Fees,
at page 49. In the testing conducted for
the Board prior to June 2007, when the
penalty rate was placed in a separate
row in the table, participants tended to
notice the rate more often. Moreover,
participants tended to notice the
specific events that trigger the penalty
rate more often when these events were
included with the penalty rate in a
single row in the table. For example,
two types of forms related to placement
of the events that could trigger the
penalty rate were tested—several
versions showed the penalty rate in one
row of the table and the description of
the events that could trigger the penalty
rate in another row of the table. Several
other versions showed the penalty rate
and the triggering events in the same
row. Participants who saw the versions
of the table with the penalty rate in a
separate row from the description of the
triggering events tended to skip over the
row that specified the triggering events
when reading the table. In contrast,
participants who saw the versions of the
table in which the penalty rate and the
triggering events were in the same row
tended to notice the triggering events
when they reviewed the table.
As a result of this testing, in the June
2007 Proposal, the Board proposed to
add § 226.5a(b)(1)(iv) and amend new
comment 5a(b)(1)–4 (previously
comment 5a(b)(1)–7) to require card
issuers to briefly disclose in the table
the specific event or events that may
result in the imposition of a penalty
rate. In addition, the Board proposed
that the penalty rate and the specific
events that cause the penalty rate to be
imposed must be disclosed in the same
row of the table. See proposed Model
Form G–10(A). In describing the specific
event or events that may result in an
increased rate, the Board proposed to
amend new comment 5a(b)(1)–4 to
provide that the descriptions of the
triggering events in the table should be
brief. For example, if an issuer may
increase a rate to the penalty rate
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because the consumer does not make
the minimum payment by 5 p.m.,
Eastern time, on its payment due date,
the proposal would have indicated that
the issuer should describe this
circumstance in the table as ‘‘make a
late payment.’’ Proposed Samples G–
10(B) and G–10(C) would have provided
additional guidance on the level of
detail that issuers should use in
describing the specific events can trigger
the penalty rate.
The Board also proposed to specify in
new § 226.5a(b)(1)(iv) that in disclosing
a penalty rate, a card issuer also must
specify the balances to which the
increased rate will apply. This proposal
was based on the Board’s understanding
that, currently, card issuers typically
apply the increased rate to all balances
on the account. The Board believed that
this information would help consumers
better understand the consequences of
triggering the penalty rate.
In addition, the Board proposed to
specify in new § 226.5a(b)(1)(iv) that in
disclosing the penalty rate, a card issuer
must describe how long the increased
rate will apply. The Board proposed to
amend proposed comment 5a(b)(1)–4 to
provide that in describing how long the
increased rate will remain in effect, the
description should be brief, and referred
issuers to Samples G–10(B) and G–10(C)
for guidance on the level of detail that
issuer should use to describe how long
the increased rate will remain in effect.
Also, proposed comment 5a(b)(1)–4
would have provided that if a card
issuer reserves the right to apply the
increased rate indefinitely, that fact
should be stated. The Board stated its
belief that this information may help
consumers better understand the
consequences of triggering the penalty
rate.
Also, the Board proposed to add
language to new § 226.5a(b)(1)(iv) to
specify that in disclosing a penalty rate,
card issuers must include a brief
description of the circumstances under
which any discounted initial rates may
be revoked and the rate that will apply
after the discounted initial rate is
revoked. Sections 1303(a) and 1304 of
the Bankruptcy Act require that for a
direct mail or electronic credit card
application or solicitation, a clear and
conspicuous description of the
circumstances that may result in
revocation of a discounted initial rate
offered with the card and the rate that
will apply after the discounted initial
rate is revoked must be disclosed in a
prominent location on or with the
application or solicitation. 15 U.S.C.
1637(c)(6)(C). The Board proposed that
this information be disclosed in the
table along with other penalty rate
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information for all applications and
solicitations where a table under
§ 226.5a is given, to promote the
informed use of credit by consumers,
pursuant to the Board’s authority under
TILA Section 105(a) to make
adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1604(a).
In response to the June 2007 Proposal,
some consumer group commenters
requested that the Board delete the
statement that the card issuer need not
disclose the increased rate that would
be imposed if credit privileges are
permanently terminated. They viewed
this provision as inconsistent with the
Board’s other efforts to ensure that
consumers are aware of penalty rates.
They believed card issuers should be
required to disclose this information in
the table if the rate is different than the
penalty rate that otherwise applies.
In the May 2008 Proposal, the Board
proposed to delete the current provision
that an issuer need not disclose in the
table an increased rate that would be
imposed if credit privileges are
permanently terminated. Most
consumer groups and industry
commenters supported this aspect of the
proposal.
The final rule adopts new
§ 226.5a(b)(1)(iv) and comment 5a(b)(1)–
5 (proposed as comment 5a(b)(1)–4) as
proposed in the May 2008 Proposal with
several revisions. Section
226.5a(b)(1)(iv)(A) sets forth the
disclosures that are required when rates
that are not introductory rates may be
increased as a penalty for one or more
events specified in the account
agreement. The final rule specifies that
for rates that are not introductory rates,
if a rate may increase as a penalty for
one or more events specified in the
account agreement, such as a late
payment or an extension of credit that
exceeds the credit limit, the card issuer
must disclose the increased rate that
would apply, a brief description of the
event or events that may result in the
increased rate, and a brief description of
how long the increased rate will remain
in effect. Samples G–10(B) and G–10(C)
(in the row labeled ‘‘Penalty APR and
When it Applies’’) provide guidance to
card issuers on how to meet the
requirements in § 226.5a(b)(1)(iv)(A)
and accompanying comment 5a(b)(1)–5.
An issuer may use phrasing similar to
either Sample G–10(B) or G–10(C) to
disclose how long the increased rate
will remain in effect, modified as
appropriate to accurately reflect the
terms offered by that issuer.
The proposed requirement that
issuers must disclose a description of
the types of balances to which the
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increased penalty rate will apply is not
included in the final rule. When the
Board proposed this requirement in
June 2007, most issuers typically
applied the increased penalty rate to all
balances on the account. Nonetheless,
under final rules issued by the Board
and other federal banking agencies
published elsewhere in today’s Federal
Register, most credit card issuers are
precluded from applying an increased
rate to existing balances, except in
limited circumstances.15 In particular,
most issuers may not increase the
interest rate on existing credit card
balances to the penalty rate unless the
consumer is more than 30 days late on
the account. Because most issuers are
restricted from applying the increased
penalty rate to existing balances, except
in limited circumstances, the Board is
withdrawing the proposed requirement
to disclose in the table a description of
the types of balances to which the
increased penalty rate will apply.
Requiring issuers to explain in the table
the types of balances to which the
increased penalty rate will apply—such
as disclosing that the increased penalty
rate will apply to new transactions,
except if the consumer is more than 30
days late on the account, then the
increased penalty rate will apply to all
balances—could lead to ‘‘information
overload’’ for consumers. The Board
notes if a penalty rate is triggered on an
account, the issuer must provide the
consumer with a notice under § 226.9(g)
prior to the imposition of the penalty
rate, and this notice must include an
explanation of the balances to which the
increased penalty rate would apply.
Similarly, issuers that apply penalty
pricing only to some balances on the
account, specifically issuers subject to
the final rules issued by the Board and
other federal banking agencies
published elsewhere in today’s Federal
Register may not distinguish, in the
disclosures required by
§ 226.5a(b)(1)(iv), between the events
that may result in an increased rate for
one type of balances and the events that
may result in an increased rate for other
types of balances. Such issuers may
provide a consolidated list of the event
or events that may result in an increased
rate for any balance.
The Board has amended comment
5a(b)(1)–5.i. (proposed as comment
5a(b)(1)–4) to provide specific guidance
to issuers that are subject to the final
rules issued by the Board and other
federal banking agencies published
15 The final rules published elsewhere in today’s
Federal Register do not apply to all issuers, such
as state-chartered credit unions that are not subject
to the National Credit Union Administration’s final
rules.
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elsewhere in today’s Federal Register.
Such an issuer may have penalty rate
triggers that apply to new transactions
that differ from the penalty rate triggers
applicable to outstanding balances. For
example, an issuer might apply the
penalty rate to new transactions, subject
to the notice requirements in § 226.9(g),
based on a consumer making a payment
three days late, but may increase the
rate applicable to outstanding balances
only if the consumer pays more than 30
days late. Comment 5a(b)(1)–5.i., as
adopted, includes guidance stating that
if an issuer may increase a rate that
applies to a particular balance because
the account is more than 30 days late,
the issuer should describe this
circumstance in the table as ‘‘make a
late payment.’’ The comment has also
been amended to clarify that the issuer
may not distinguish between the events
that may result in an increased rate for
existing balances and the events that
may result in an increased rate for new
transactions.
In addition, as proposed in May 2008,
the final rule deletes the current
provision that an issuer need not
disclose an increased rate that would be
imposed if credit privileges were
permanently terminated.16 Thus, to the
extent an issuer is charging an increased
rate different from the penalty rate when
credit privileges are permanently
terminated, this different rate must be
disclosed along with the penalty rate.
The Board agrees with consumer group
commenters that requiring the
disclosure of the rate when credit
privileges are permanently terminated is
consistent with the Board’s efforts to
ensure that consumers are aware of the
potential for increased rates.
A commenter in response to the May
2008 Proposal asked for clarification of
the interplay between the requirement
to disclose an increased rate when
credit privileges are permanently
terminated and the restriction on
issuers’ ability to apply increased rates
to existing balances, proposed by the
Board and other federal banking
agencies. See 73 FR 28904, May 19,
2008. As discussed above, under final
rules issued by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register,
most credit card issuers are precluded
from applying an increased rate to
existing balances, unless an exception
16 The Board notes that final rules published
elsewhere in today’s Federal Register would
generally prohibit increases in rates applicable to
outstanding balances, even if credit privileges have
been terminated. However, if the consumer’s
account is 30 days late, those rules would permit
a creditor to impose a rate increase on such
balances.
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applies, such as if the account is more
than 30 days late. Nonetheless, for
issuers subject to these restrictions,
there still are cases where an issuer
could impose on existing balances an
increased rate when credit privileges are
permanently terminated, for example
when the account is more than 30 days
late.
Section 226.5a(b)(1)(iv)(B) sets forth
the disclosures that are required when
discounted initial rates may be
increased as a penalty for one or more
events specified in the account
agreement. (In § 226.5a(b)(1)(iv)(B),
discounted initial rates are referred to as
‘‘introductory’’ rates, as that term is
defined in § 226.16(g)(2)(ii), for
consistency.) Specifically,
§ 226.5a(b)(1)(iv)(B) of the final rule
states that an issuer is required to
disclose directly beneath the table the
circumstances under which any
discounted initial rate may be revoked
and the rate that will apply after the
discounted initial rate is revoked only if
the issuer discloses the discounted
initial rate in the table, or in any written
or electronic promotional materials
accompanying a direct mail, electronic
or take-one application or solicitation.
As revised, this provision is consistent
with the Bankruptcy Act requirement
that a credit card application or
solicitation must clearly and
conspicuously disclose in a prominent
location on or with the application or
solicitation a general description of the
circumstances that may result in
revocation of a discounted initial rate
offered with the card. Therefore, to the
extent that an issuer is promoting the
discounted initial rate in the disclosure
table provided with the application or
solicitation or in the promotional
materials accompanying the application
or solicitation, the issuer must also
disclose directly beneath the table the
circumstances that may result in
revocation of the discounted initial rate,
and the rate that will apply after the
discounted initial rate is revoked.
Requiring issuers to disclose that
information directly beneath the table
will help consumers better understand
the terms under which the discounted
initial rate is being offered on the
account.
The final rule requires that the
circumstances under which a
discounted initial rate may be revoked
be disclosed directly beneath the table,
rather than in the table. Credit card
issuers subject to the final rules issued
by the Board and other federal banking
agencies published elsewhere in today’s
Federal Register will be prohibited from
increasing an introductory rate unless
the consumer’s account becomes more
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than 30 days late. Accordingly, for most
issuers subject to § 226.5a, the
disclosure provided under this
paragraph will be identical, because an
introductory rate may be increased only
if the account becomes more than 30
days late. As a result, the Board does not
believe that most consumers will use
the information about the revocation of
a discounted initial rate in shopping for
a credit card, since it will not vary from
product to product. Therefore, while
this information should be disclosed
clearly and conspicuously with the
table, the Board believes it should not
be included in the table, where it may
contribute to ‘‘information overload’’
and detract from the disclosure of other
terms that may be of more use to
consumers in shopping for credit.
Comment 5a(b)(1)–5 (proposed as
comment 5a(b)(1)–4) is restructured to
be consistent with new
§ 226.5a(b)(1)(iv). In addition, comment
5a(b)(1)–5.ii. is revised to clarify that the
information about revocation of a
discounted initial rate and the rate that
will apply after revocation must be
provided even if the rate that will apply
after the discounted initial rate is
revoked is the rate that would have
applied at the end of the promotional
period, and not a higher ‘‘penalty rate.’’
Also, comment 5a(b)(1)–5.ii. clarifies
that in describing the rate that will
apply after revocation of the discounted
initial rate, if the rate that will apply
after revocation of the discounted initial
rate is already disclosed in the table, the
issuer is not required to repeat the rate,
but may refer to that rate in a clear and
conspicuous manner. For example, if
the rate that will apply after revocation
of a discounted initial rate is the
standard rate that applies to that type of
transaction (such as a purchase or
balance transfer transaction), and the
standard rates are labeled in the table as
‘‘standard APRs,’’ the issuer may refer to
the ‘‘standard APR’’ when describing
the rate that will apply after revocation
of a discounted initial rate.
In addition, comment 5a(b)(1)–5.ii. is
revised to specify that the description of
the circumstances in which a
discounted initial rate could be revoked
should be brief. For example, if an
issuer may increase a discounted initial
rate because the consumer does not
make the minimum payment within 30
days of the due date, the issuer should
describe this circumstance directly
beneath the table as ‘‘make a late
payment.’’ In addition, if the
circumstances in which a discounted
initial rate could be revoked are already
listed elsewhere in the table, the issuer
is not required to repeat the
circumstances again, but may refer to
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those circumstances in a clear and
conspicuous manner. For example, if
the circumstances in which an initial
discounted rate could be revoked are the
same as the event or events that may
trigger a ‘‘penalty rate’’ as described in
§ 226.5a(b)(1)(iv)(A), the issuer may
refer to the actions listed in the Penalty
APR row, in describing the
circumstances in which the
introductory rate could be revoked.
Sample G–10(C) sets forth a disclosure
labeled ‘‘Loss of Introductory APR’’
directly below the table to provide
guidance to card issuers on how to meet
the requirements in § 226.5a(b)(1)(iv)(B)
and accompanying comment 5a(b)(1)–5.
Comment 5a(b)(1)–5.iii. also has been
included in the final rule to expressly
note that issuers subject to the final
rules issued by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register
are prohibited by those rules from
increasing or revoking an introductory
rate prior to its expiration, unless the
account is more than 30 days late. The
comment gives guidance on how such
an issuer should comply with
§ 226.5a(b)(1)(iv)(B).
Rates that depend on consumers’
creditworthiness. Credit card issuers
often engage in risk-based pricing such
that the rates offered on a credit card
will depend on later determinations of
a consumer’s creditworthiness. For
example, an issuer may use information
collected in a consumer’s application or
solicitation reply form (e.g., income
information) or obtained through a
credit report from a consumer reporting
agency to determine the rate for which
a consumer qualifies. Issuers that use
risk-based pricing may not be able to
disclose the specific rate that would
apply to a consumer, because issuers
may not have sufficient information
about a consumer’s creditworthiness at
the time the application is given or
made available to the consumer.
In the June 2007 Proposal, the Board
proposed to add § 226.5(b)(1)(v) and
comment 5a(b)(1)–5 to address the
circumstances in which an issuer is not
required to state a single specific rate
being offered at the time disclosures are
given because the rate will depend on
a later determination of the consumer’s
creditworthiness. In this situation,
issuers would have been required to
disclose the possible rates that might
apply, and a statement that the rate for
which the consumer may qualify at
account opening depends on the
consumer’s creditworthiness. Under the
proposal, a card issuer would have been
allowed to disclose the possible rates as
either specific rates or a range of rates.
For example, if there are three possible
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rates that may apply (e.g., 9.99, 12.99 or
17.99 percent), an issuer would have
been allowed to disclose specific rates
(9.99, 12.99 or 17.99 percent) or a range
of rates (9.99 to 17.99 percent).
Proposed Samples G–10(B) and G–10(C)
would have provided guidance for
issuers on how to meet these
requirements. In addition, the Board
solicited comment on whether card
issuers should alternatively be
permitted to list only the highest
possible rate that may apply instead of
a range of rates (e.g., up to 17.99
percent).
In response to the June 2007 Proposal,
several consumer group commenters
suggested that the Board should not
allow issuers to disclose a range of
possible rates. Instead, issuers should be
required to disclose the actual APR that
the issuer is offering the consumer,
because otherwise, consumers do not
know the rate for which they are
applying. Industry commenters
generally supported the proposal
clarifying that issuers may disclose the
specific rates or range of possible rates,
with an explanation that the rate
obtained by the consumer is based on
the consumer’s creditworthiness.
Several commenters suggested that the
Board also allow issuers to disclose the
highest APR that may apply instead of
a range of rates, because they believed
that this approach might be less
confusing to consumers than seeing a
range of rates. For example, a consumer
may focus on the lowest rate in a range
and be surprised when the final rate is
higher than this lowest rate. Also, if the
highest rate was the only rate disclosed,
a consumer would not be upset by
obtaining a lower rate than the rate
initially disclosed. Other commenters
indicated that disclosing only the
highest APR should not be allowed,
because consumers may believe this
would be the APR that applied to them
even though the highest APR may apply
only to a small group of consumers
solicited.
In addition, one commenter indicated
that for some issuers, especially in the
private label market, the actual rate for
which a consumer qualifies may be
determined using multiple factors,
including the consumer’s
creditworthiness, whether the consumer
is contemplating a purchase with the
retailer named on the private label card,
and other factors.
The Board adopts § 226.5a(b)(1)(v)
and comment 5a(b)(1)–6 (proposed as
comment 5a(b)(1)–5) with several
revisions. Consistent with the proposal,
§ 226.5a(b)(1)(v) specifies that if a rate
cannot be determined at the time
disclosures are given because the rate
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depends at least in part on a later
determination of the consumer’s
creditworthiness, the card issuer must
disclose the specific rates or the range
of rates that could apply and a statement
that the rate for which the consumer
may qualify at account opening will
depend on the consumer’s
creditworthiness, and other factors if
applicable. Generally, issuers are not
allowed to disclose only the lowest rate,
the median rate or the highest rate that
could apply. See comment 5a(b)(1)–6
(proposed as comment 5a(b)(1)–5). The
Board believes that requiring card
issuers to disclose all the possible rates
(as either specific rates, or as a range of
rates) provides more useful information
to consumers than allowing issuers to
disclose only the lowest, median or
highest APR. If a consumer sees a range
or several specific rates, the consumer
may be better able to understand the
possible rates that may apply to the
account.
Nonetheless, if the rate is a penalty
rate, the card issuer at its option may
disclose the highest rate that could
apply, instead of disclosing the specific
rates or the range of rates that could
apply. See § 226.5a(b)(1)(v). With
respect to penalty rates, issuers may set
a highest rate for the penalty rate (such
as 28 percent) but may either decide not
to increase a consumer’s rates based on
a violation of a penalty rate trigger or
may impose a penalty rate that is less
than that highest rate, depending on
factors at the time the penalty rate is
imposed. It would be difficult for the
issuer to disclose a range of possible
rates for the penalty rate that is
meaningful because the issuer might
decide not to increase a consumer’s
rates based on a violation of a penalty
rate trigger. In the penalty rate context,
a range of possible penalty rates would
likely be more confusing to consumers
than only disclosing the highest penalty
rate.
Comment 5a(b)(1)–6 (proposed as
comment 5a(b)(1)–5) also is revised to
clarify that § 226.5a(b)(1)(v) applies
even if other factors are used in
combination with a consumer’s
creditworthiness to determine the rate
for which a consumer may qualify at
account opening. For example,
§ 226.5a(b)(1)(v) would apply if the
issuer considers the type of purchase
the consumer is making at the time the
consumer opens the account, in
combination with the consumer’s
creditworthiness, to determine the rate
for which the consumer may qualify at
account opening. If other factors are
considered, the issuer must amend the
statement about creditworthiness, to
indicate that the rate for which the
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consumer may qualify at account
opening will depend on the consumer’s
creditworthiness and other factors.
Nonetheless, if a consumer’s
creditworthiness is not one of the
factors that will determine the rate for
which the consumer may qualify at
account opening (for example, if the rate
is based solely on the type of purchase
that the consumer is making at the time
the consumer opens the account, or is
based solely on whether the consumer
has other banking relationships with the
card issuer), § 226.5a(b)(1)(v) does not
apply.
The Board is not requiring an issuer
to provide the actual rate that the issuer
is offering the consumer if that rate is
not known. As explained above, issuers
that use risk-based pricing may not be
able to disclose the specific rate that
would apply to a consumer because
issuers may not have sufficient
information about a consumer’s
creditworthiness at the time the
application is given.
Proposed Samples G–10(B) and G–
10(C) would have provided guidance for
issuers on how to meet the requirements
to provide the specific rates or the range
of rates that could apply and a statement
that the rate for which the consumer
may qualify at account opening will
depend on the consumer’s
creditworthiness. Specifically, proposed
Samples G–10(B) and G–10(C) would
have provided that issuers may meet
these requirements by providing the
specific rates or the range of rates and
stating that the rate for which the
consumer qualifies would be ‘‘based on
your creditworthiness.’’ As discussed
above, in response to the June 2007
Proposal, one commenter indicated that
for some issuers, especially in the
private label market, the actual rate for
which a consumer qualifies may be
determined using multiple factors,
including the consumer’s
creditworthiness, whether the consumer
is contemplating a purchase with the
retailer named on the private label card
and other factors. Samples G–10(B) and
G–10(C) as adopted contain the phrase
‘‘based on your creditworthiness,’’ but
pursuant to § 226.5a(b)(1)(v) discussed
above, a creditor that considers other
factors in addition to a consumer’s
creditworthiness in determining the
APR applicable to a consumer’s account
would use language such as ‘‘based on
your creditworthiness and other
factors.’’
Transactions with both rate and fee.
When a consumer initiates a balance
transfer or cash advance, card issuers
typically charge consumers both interest
on the outstanding balance of the
transaction and a fee to complete the
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5287
transaction. It is important that
consumers understand when both a rate
and a fee apply to specific transactions.
In the June 2007 Proposal, the Board
proposed to add a new § 226.5a(b)(1)(vi)
to require that if both a rate and fee
apply to a balance transfer or cash
advance transaction, a card issuer must
disclose that a fee also applies when
disclosing the rate, and provide a cross
reference to the fee. In consumer testing
conducted for the Board prior to the
June 2007 Proposal, some participants
were more aware that an interest rate
applies to cash advances and balance
transfers than they were aware of the fee
component, so the Board believed that
a cross reference between the rate and
the fee may help those consumers notice
both the rate and the fee components.
In response to the June 2007 Proposal,
several industry commenters suggested
that the cross reference be eliminated, as
unnecessary and leading to
‘‘information overload.’’ In addition,
one industry commenter suggested that
the Board also require a cross reference
from the purchase APR to any
transaction fee on purchases. One
industry commenter suggested that
issuers be allowed to modify the cross
reference to state when the cash
advance fee or balance transfer fee will
not apply, such as ‘‘Cash advance fees
will apply to cash advances except for
convenience checks and fund transfers
to other accounts with us.’’ In addition,
one industry commenter asked the
Board for clarification on whether a 0
percent APR required the cross
reference between the rate and the fee.
In quantitative consumer testing
conducted for the Board after the May
2008 Proposal, the Board investigated
whether the presence of a cross
reference from the balance transfer APR
to the balance transfer fee improved
consumers’ awareness of and ability to
identify the balance transfer fee. The
results of the testing indicate that there
was no statistically significant
improvement in consumers’ ability to
identify the balance transfer fee if the
cross reference was present. Given the
results of the consumer testing and
concerns about ‘‘information overload,’’
the Board has withdrawn proposed
§ 226.5a(b)(1)(vi). Proposed comment
5a(b)(1)–6, which would have given
guidance on how to present a cross
reference between a rate and fee, also is
withdrawn.
APRs that vary by state. Currently,
§ 226.5a(b) requires card issuers to
disclose the rates applicable to the
account, for purchases, cash advances,
and balance transfers. For disclosures
required to be provided with credit card
applications and solicitations, if the rate
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varies by state, card issuers must
disclose in the table the rates for all
states. Specifically, comment 5a(a)(2)–2
currently provides, in relevant part, that
if rates or other terms vary by state, card
issuers may list the states and the
various disclosures in a single table or
in separate tables.
The Board is concerned that such an
approach of disclosing the rates for all
states in the table (or having a table for
each state) would detract from the
purpose of the table: To provide key
information in a simplified way. Thus,
consistent with the reasons discussed in
the section-by-section analysis to
§ 226.5a(a)(4) with respect to fees that
vary by state, the final rule adds
§ 226.5a(b)(1)(vi) to provide that card
issuers imposing APRs that vary by state
may, at the issuer’s option, disclose in
the table required by § 226.5a either (1)
the specific APR applicable to the
consumer’s account, or (2) the range of
APRs, if the disclosure includes a
statement that the APR varies by state
and refers the consumer to a disclosure
provided with the § 226.5a table where
the APR applicable to the consumer’s
account is disclosed, for example in a
list of APRs for all states. Listing APRs
for multiple states in the table (or
having a table for each state) is not
permissible. In addition, as discussed
above, comment 5a(a)(2)–2 currently
provides, in relevant part, that if rates or
other terms vary by state, card issuers
may list the states and the various
disclosures in a single table or in a
separate table. Because under the final
rule, an issuer would no longer be
allowed to list fees or rates for multiple
states in the table (or have a table for
each state), this provision in comment
5a(a)(2)–2 is deleted as obsolete. These
changes to § 226.5a and comment
5a(a)(2)–2 are adopted in part pursuant
to TILA Section 127(c)(5), which
authorizes the Board to add or modify
§ 226.5a disclosures as necessary to
carry out the purposes of TILA. 15
U.S.C. 1637(c)(5).
Rate based on another rate on the
account. In response to the June 2007
Proposal, one commenter asked the
Board to clarify how a rate should be
disclosed if that rate is based on another
rate on the account. For example,
assume that a penalty rate as described
in § 226.5a(b)(1)(iv)(A) is determined by
adding 5 percentage points to the
current purchase rate, which is 10
percent. The Board adopts new
comment 5a(b)(1)–7 to clarify how such
a rate should be disclosed. Pursuant to
comment 5a(b)(1)–7, a card issuer, in
this example, must disclose 15 percent
as the current penalty rate. If the
purchase rate is a variable rate, then the
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penalty rate also is a variable rate. In
that case, the card issuer also must
disclose the fact that the penalty rate
may vary and how the rate is
determined, such as ‘‘This APR may
vary with the market based on the Prime
Rate.’’ In describing the penalty rate, the
issuer may not disclose in the table the
amount of the margin or spread added
to the current purchase rate to
determine the penalty rate, such as
describing, in this example, that the
penalty rate is determined by adding 5
percentage points to the purchase rate.
Typical APR. Several consumer
groups have indicated that the current
disclosure requirements in § 226.5a
allow card issuers to promote low APRs,
that include interest but not fees, while
charging high penalty fees and penalty
rates when consumers, for example, pay
late or exceed the credit limit. As a
result, these consumer groups suggested
that the Board require credit card
issuers to disclose in the table a ‘‘typical
rate’’ that would include fees and
charges that consumers pay for a
particular open-end credit product. This
rate would be calculated as the average
effective rate disclosed on periodic
statements over the last three years for
customers with the same or similar
credit card product. These consumer
groups believe that this ‘‘typical rate’’
would reflect the real rate that
consumers pay for the credit card
product.
In the June 2007 Proposal, the Board
did not propose that card issuers
disclose the ‘‘typical rate’’ as part of the
§ 226.5a disclosures because the Board
did not believe that the proposed typical
APR would be helpful to consumers that
seek credit cards. There are many
different ways consumers may use their
credit cards, such as the features they
use, what fees they incur, and whether
a balance is carried from month to
month. For example, some consumers
use their cards only for purchases,
always pay off the bill in full, and never
incur fees. Other consumers may use
their cards for purchases, balance
transfers or cash advances, but never
incur late-payment fees, over-the-limit
fees or other penalty fees. Still others
may incur penalty fees and penalty
rates. A ‘‘typical rate,’’ however, would
be based on average fees and average
balances that may not be typical for
many consumers. Moreover, such a rate
may confuse consumers about the actual
rate that may apply to their account.
In response to the June 2007 Proposal,
several consumers groups again
suggested that the Board reconsider the
issue of disclosing a ‘‘typical rate’’ in
the table required by § 226.5a. The
Board continues to believe that the
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proposed typical APR would not be
helpful to consumers that seek credit
cards for the reasons stated above. Thus,
a requirement to disclose a ‘‘typical
rate’’ is not included in the final rule.
5a(b)(2) Fees for Issuance or Availability
Section 226.5a(b)(2), which
implements TILA Section
127(c)(1)(A)(ii)(I), requires card issuers
to disclose any annual or other periodic
fee, expressed as an annualized amount,
that is imposed for the issuance or
availability of a credit card, including
any fee based on account activity or
inactivity. 15 U.S.C. 1637(c)(1)(A)(ii)(I).
In 1989, the Board used its authority
under TILA Section 127(c)(5) to require
that issuers also disclose non-periodic
fees related to opening the account,
such as one-time membership or
participation fees. 15 U.S.C. 1637(c)(5);
54 FR 13855, Apr. 6, 1989.
Fees for issuance or availability of
credit card products targeted to
subprime borrowers. Often, subprime
credit cards will have substantial fees
related to the issuance and availability
of credit. For example, these cards may
impose an annual fee and a monthly
maintenance fee for the card. In
addition, these cards may impose
multiple one-time fees when the
consumer opens the card account, such
as an application fee and a program fee.
The Board believes that these fees
should be clearly explained to
consumers at the time of the offer so
that consumers better understand when
these fees will be imposed.
In the June 2007 Proposal, the Board
proposed to amend § 226.5a(b)(2) to
require additional information about
periodic fees. 15 U.S.C. 1637(c)(5).
Currently, issuers are required to
disclose only the annualized amount of
the fee. The Board proposed to amend
§ 226.5a(b)(2) to require issuers also to
disclose the amount of the periodic fee,
and how frequently it will be imposed.
For example, if an issuer imposes a $10
monthly maintenance fee for a card
account, the issuer must disclose in the
table that there is a $10 monthly
maintenance fee, and that the fee is
$120 on an annual basis.
In addition, the Board proposed to
amend § 226.5a(b)(2) to require
additional information about nonperiodic fees related to opening the
account. Currently, issuers are required
to disclose the amount of the nonperiodic fee, but not that it is a one-time
fee. The Board proposed to amend
§ 226.5a(b)(2) to require card issuers to
disclose the amount of the fee and that
it is a one-time fee. The final rule adopts
§ 226.5a(b)(2) as proposed. The Board
believes that this additional information
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will allow consumers to better
understand set-up and maintenance fees
that are often imposed in connection
with subprime credit cards. For
example, the changes will provide
consumers with additional information
about how often the fees will be
imposed by identifying which fees are
one-time fees, which fees are periodic
fees (such as monthly fees), and which
fees are annual fees.
In addition, application fees that are
charged regardless of whether the
consumer receives credit currently are
not considered fees as imposed for the
issuance or availability of a credit card,
and thus are not disclosed in the table.
See current comment 5a(b)(2)–3 and
§ 226.4(c)(1). The Board proposed to
delete the exception for these
application fees and require that they be
disclosed in the table as fees imposed
for the issuance or availability of a
credit card. Comment 5a(b)(2)–3 is
adopted as proposed with stylistic
changes. The Board believes that
consumers should be aware of these fees
when they are shopping for a credit
card.
Currently, and under the June 2007
and May 2008 Proposals, comment
5a(b)(2)–2 provides that fees for optional
services in addition to basic
membership privileges in a credit or
charge card account (for example, travel
insurance or card-registration services)
shall not be disclosed in the table if the
basic account may be opened without
paying such fees. The Board is aware
that some subprime cards may charge a
fee for an additional card on the
account, beyond the first card on the
account. For example, if there were two
primary cardholders listed on the
account, only one card on the account
would be issued, and the cardholders
would be charged a fee for another card
if the cardholders request an additional
card, so that each cardholder would
have his or her own card. The Board is
amending comment 5a(b)(2)–2 to clarify
that issuing a card to each primary
cardholder (not authorized users) is
considered a basic membership
privilege and fees for additional cards,
beyond the first card on the account,
must be disclosed as a fee for issuance
or availability. Thus, a fee to obtain an
additional card on the account beyond
the first card (so that each primary
cardholder would have his or her own
card) must be disclosed in the table as
a fee for issuance or availability under
§ 226.5a(b)(2). This fee must be
disclosed even if the fee is optional in
that the fee is charged only if the
cardholder requests one or more
additional cards.
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5a(b)(3) Fixed Finance Charge;
Minimum Interest Charge
Currently, § 226.5a(b)(3), which
implements TILA Section
127(c)(1)(A)(ii)(II), requires that card
issuers must disclose any minimum or
fixed finance charge that could be
imposed during a billing cycle. Card
issuers typically impose a minimum
charge (e.g., $0.50) in lieu of interest in
those months where a consumer would
otherwise incur an interest charge that
is less than the minimum charge (a socalled ‘‘minimum interest charge’’).
In the June 2007 Proposal, the Board
proposed to retain the minimum finance
charge disclosure in the table but refer
to the charge as a ‘‘minimum interest
charge’’ or ‘‘minimum charge’’ in the
table, as discussed in the section-bysection analysis to Appendix G.
Although minimum charges currently
may be small, the Board was concerned
that card issuers may increase these
charges in the future. Also, the Board
noted that it was aware of at least one
credit card product for which no APR is
charged, but each month a fixed charge
is imposed based on the outstanding
balance (for example, $6 charge per
$1,000 balance). If the minimum finance
charge disclosure were eliminated from
the table, card issuers that offer this type
of pricing would no longer be required
to disclose the fixed charge in the table
and consumers would not receive
important information about the cost of
the credit card. The Board also did not
propose a de minimis minimum finance
charge threshold. The Board was
concerned that this approach could
undercut the uniformity of the table,
and could be misleading to consumers.
The Board also proposed to amend
§ 226.5a(b)(3) to require card issuers to
disclose in the table a brief description
of the minimum finance charge, to give
consumers context for when this charge
will be imposed. See also proposed
comment 5a(b)(3)–1.
In response to the June 2007 Proposal,
several industry commenters
recommended that the Board delete this
disclosure from the table unless the
minimum finance charge is over a
certain nominal amount. They indicated
that in most cases, the minimum finance
charge is so small as to be irrelevant to
consumers. They believed that it should
only be in the table if the minimum
finance charge is a significant amount.
Consumer groups agreed with the
Board’s proposal to require the
disclosure of the minimum finance
charge in all cases and not to allow
issuers to exclude the minimum finance
charge from the table if the charge was
under a certain specific amount.
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In consumer testing conducted by the
Board in March 2008, participants were
asked to compare disclosure tables for
two credit card accounts and decide
which account they would choose. In
one of the disclosure tables, a small
minimum finance charge, labeled as a
‘‘minimum interest charge,’’ was
disclosed. In the other disclosure table,
no minimum finance charge was
disclosed. None of the participants
indicated that the small minimum
finance charge on one card but not on
the other would impact their decision to
choose one card over the other.
Based on this consumer testing, the
Board proposed in May 2008 to revise
proposed § 226.5a(b)(3) to provide that
an issuer must disclose in the table any
minimum or fixed finance charge in
excess of $1.00 that could be imposed
during a billing cycle and a brief
description of the charge, pursuant to
the Board’s authority under TILA
Section 127(c)(5) which authorizes the
Board to add or modify § 226.5a
disclosures as necessary to carry out the
purposes of TILA. 15 U.S.C. 1637(c)(5).
The proposed rule would have
continued to require disclosure in the
table if any minimum or fixed finance
charge was over this de minimis amount
to ensure that consumers are aware of
larger minimum or fixed finance charges
that might impact them. Under the
proposal, the $1.00 amount would have
been adjusted to the next whole dollar
amount when the sum of annual
percentage changes in the Consumer
Price Index in effect on June 1 of
previous years equals or exceeds $1.00.
See proposed comment 5a(b)(3)–2. This
approach in adjusting the dollar amount
that triggers the disclosure of a
minimum or fixed finance charge is
similar to TILA’s rules for adjusting a
dollar amount of fees that trigger
additional protections for certain homesecured loans. TILA Section 103(aa), 15
U.S.C. 1602(aa). Under the proposal, at
the issuer’s option, the issuer would
have been allowed to disclose in the
table any minimum or fixed finance
charge below the threshold. This
flexibility was intended to facilitate
compliance when adjustments are made
to the dollar threshold. For example, if
an issuer has disclosed a $1.50
minimum finance charge in its
application and solicitation table at the
time the threshold is increased to $2.00,
the issuer could continue to use forms
with the minimum finance charge
disclosed, even though the issuer would
no longer be required to do so.
In response to the May 2008 Proposal,
industry commenters generally
supported this aspect of the proposal.
One industry commenter suggested a
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$5.00 threshold, because with the
proposed $1.00 threshold, when
operational costs are considered, for
most banks it will be simpler to disclose
any and all minimum or fixed finance
charges. Another industry commenter
suggested eliminating the minimum or
fixed finance charge disclosure
altogether, and adding a disclosure for
cards that charge a monthly fee in lieu
of the APR. In addition, one industry
commenter suggested that the Board
eliminate the minimum or fixed finance
charge disclosure and monitor if issuers
change their minimum or fixed finance
charge calculations as a result.
Consumer group commenters generally
opposed the proposal because issuers
would no longer be required to disclose
an important cost to consumers
(especially subprime consumers, where
the fee might be significant in relation
to the small initial available credit on
subprime cards).
The minimum interest charge was
also tested in the Board’s qualitative
consumer testing. In the two rounds of
consumer testing conducted by the
Board after the May 2008 Proposal,
participants were asked to compare
disclosure tables for two credit card
accounts. In one of the disclosure tables,
a small minimum interest charge was
disclosed. In the other disclosure table,
no minimum interest charge was
disclosed. Participants were specifically
asked whether the minimum interest
charge would influence which card they
would choose. Of the participants who
understood what a minimum interest
charge was, almost all said that the
minimum interest charge would not
play a significant role in their decision
whether or not to apply for the card that
disclosed the minimum interest charge
because of the small amount of the fee.
The final rule retains the $1.00
threshold, as proposed, in § 226.5a(b)(3)
with several modifications. Pursuant to
the Board’s authority under TILA
Section 127(c)(5), the final rule retains
the $1.00 threshold for minimum
interest charges because the Board
believes that when the minimum
interest charge is a de minimis amount
(i.e., $1.00 or less, as adjusted for
inflation), disclosure of the minimum
interest charge is not information that
consumers will use to shop for a card.
15 U.S.C. 1637(c)(5). The final rule
limits the $1.00 threshold to apply only
to minimum interest charges, which are
charges in lieu of interest in those
months where a consumer would
otherwise incur an interest charge that
is less than the minimum charge. Fixed
finance charges must be disclosed
regardless of whether they are equal to
or less than $1.00. For example, for
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credit card products described above
where no APR is charged, but each
month a fixed charge is imposed based
on the outstanding balance (e.g., $6
charge per $1,000 balance), this fixed
charge must be disclosed regardless of
whether the charge is equal to or less
than $1.00. The Board is limiting the
$1.00 threshold to minimum interest
charges because the Board believes that
minimum interest charges are imposed
infrequently, and most likely are not
imposed month after month on an
account, unlike fixed finance charges.
In addition, in a technical edit, the
final rule is amended to specify that the
$1.00 amount would be adjusted
periodically by the Board to reflect
changes in the Consumer Price Index.
The final rule specifies that the Board
shall calculate each year a price level
adjusted minimum interest charge using
the Consumer Price Index in effect on
the June 1 of that year. When the
cumulative change in the adjusted
minimum value derived from applying
the annual Consumer Price level to the
current minimum interest charge
threshold has risen by a whole dollar,
the minimum interest charge will be
increased by $1.00. Comments 5a(b)(3)–
1 and –2 are also adopted with technical
modifications.
5a(b)(4) Transaction Charges
Section 226.5a(b)(4), which
implements TILA Section
127(c)(1)(A)(ii)(III), requires that card
issuers disclose any transaction charge
imposed on purchases. In the June 2007
Proposal, the Board proposed to amend
§ 226.5a(b)(4) to explicitly exclude from
the table fees charged for transactions in
a foreign currency or that take place in
a foreign country. In an effort to
streamline the contents of the table, the
Board proposed to highlight only those
fees that may be important for a
significant number of consumers. In
consumer testing for the Board prior to
the June 2007 Proposal, participants did
not mention foreign transaction fees as
important fees they use to shop. In
addition, there are few consumers who
may pay these fees with any frequency.
Thus, in the June 2007 Proposal, the
Board proposed to except foreign
transaction fees from disclosure of
transaction fees in an application or
solicitation, but to include such fees in
the proposed account-opening summary
table to ensure that interested
consumers can learn of the fees before
using the card. See proposed
§ 226.6(b)(4).
In response to the June 2007 Proposal,
some consumer group commenters
recommended that the Board mandate
disclosure of foreign transaction fees in
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the table required under § 226.5a. They
questioned the utility of the Board
requiring foreign transaction fees in the
account-opening table required under
§ 226.6, but prohibiting those fees to be
disclosed in the table under § 226.5a.
They believed that consumers as well as
the industry would be better served by
eliminating the few differences between
the disclosures required at the two
stages. In addition, one industry
commenter recommended that the table
required under § 226.5a include foreign
transaction fees. This commenter
believed that the foreign transaction fee
is relevant to any consumer who travels
in other countries, and the ability to
choose a credit card based on the
presence of the fee is important. In
addition, the commenter noted that the
large amount of press attention that the
issue has received suggests that the
presence or absence of the fee is now of
interest to a significant number of
consumers.
In the May 2008 Proposal, the Board
proposed to require that foreign
transaction fees imposed by the card
issuer must be disclosed in the table
required under § 226.5a. Specifically,
the Board proposed to withdraw
proposed § 226.5a(b)(4)(ii), which
would have precluded a card issuer
from disclosing a foreign transaction fee
in the table required by § 226.5a. In
addition, the Board proposed to add
comment 5a(b)(4)–2 to indicate that
foreign transaction fees charged by the
card issuer are considered transaction
charges for the use of a card for
purchases, and thus must be disclosed
in the table required under § 226.5a.
In the May 2008 Proposal, the Board
noted its concern about the
inconsistency in requiring foreign
transaction fees in the account-opening
table required by § 226.6, but
prohibiting that fee in the table required
by § 226.5a. In the June 2007 Proposal,
the Board proposed that issuers may
substitute the account-opening table for
the table required by § 226.5a. See
proposed comment 5a–2. Under the
June 2007 Proposal, circumstances
could have arisen where one issuer
substitutes the account-opening table for
the table required under § 226.5a (and
thus is required to disclose the foreign
transaction fee) but another issuer
provides the table required under
§ 226.5a (and thus is prohibited from
disclosing the foreign transaction fee). If
a consumer was comparing the
disclosures for these two offers, it may
appear to the consumer that the issuer
providing the account-opening table
charges a foreign transaction fee and the
issuer providing the table required
under § 226.5a does not, even though
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the second issuer may charge the same
or a higher foreign transaction fee than
the first issuer. Thus, to promote
uniformity, the Board proposed in May
2008 to require issuers to disclose the
foreign transaction fee in both the
account-opening table required by
§ 226.6 and the table required by
§ 226.5a. See proposed comment
5a(b)(4)–2. The Board also proposed that
foreign transaction fees would be
disclosed in the table required by
§ 226.5a similar to how those fees are
disclosed in the proposed accountopening tables published in the June
2007 Proposal. See proposed Model
Forms and Samples G–17(A), (B) and
(C).
In response to the May 2008 Proposal,
most consumer group and industry
commenters supported the Board’s
proposal to require issuers to disclose
foreign transaction fees in the table
required by § 226.5a. Nonetheless, some
industry commenters opposed the
proposal because they believed that
consumers would not shop on these
fees. One industry commenter indicated
that disclosing the foreign transaction
fee in the table only in connection with
purchases may be misleading to
consumers as some issuers also charge
this fee on cash advances in foreign
currencies or in foreign countries. This
commenter noted that in the June 2007
Proposal, the Board identified this fee in
proposed § 226.5a(b)(4)(ii) as ‘‘a fee
imposed by the issuer for transactions
made in a foreign currency or that take
place in a foreign country.’’ This
commenter encouraged the Board to
adopt similar ‘‘transaction’’ language in
the final rule for § 226.5a(b)(4).
Comment 5a(b)(4)–2 is adopted as
proposed in the May 2008 Proposal with
several modifications. As discussed
above, the final rule requires issuers to
disclose foreign transaction fees in the
table required by § 226.5a, to be
consistent with the requirement to
disclose that fee in the account-opening
table required by § 226.6. In addition,
foreign transaction fees could be
relevant to consumers who travel in
other countries or conduct transactions
in foreign currencies, and the ability to
choose a credit card based on the
presence of the fee may be important to
those consumers.
The Board notes that § 226.5a(b)(4)
requires issuers to disclose any
transaction charge imposed by the card
issuer for the use of the card for
purchases. Thus, comment 5a(b)(4)–2
clarifies that a transaction charge
imposed by the card issuer for the use
of the card for purchases includes any
fee imposed by the issuer for purchases
in a foreign currency or that take place
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outside the United States or with a
foreign merchant. As noted by one
commenter on the May 2008 Proposal,
some issuers also charge a foreign
transaction fee on cash advances in
foreign currencies or in foreign
countries. Issuers that charge a foreign
transaction fee on cash advances in
foreign currencies or in foreign
countries are required to disclose that
fee under § 226.5a(b)(8), which requires
the issuer to disclose in the table any fee
imposed for an extension of credit in the
form of cash or its equivalent. Comment
5a(b)(8)–2 is added to clarify that cash
advance fees include any charge
imposed by the card issuer for cash
advances in a foreign currency or that
take place in a foreign country. In
addition, both comments 5a(b)(4)–2 and
5a(b)(8)–2 clarify that if an issuer
charges the same foreign transaction fee
for purchases and cash advances in a
foreign currency or in a foreign country,
the issuer may disclose this foreign
transaction fee as shown in Samples
G–10(B) and G–10(C). Otherwise, the
issuer will need to revise the foreign
transaction fee language shown in
Samples G–10(B) and G–10(C) to
disclose clearly and conspicuously the
amount of the foreign transaction fee
that applies to purchases and the
amount of the foreign transaction fee
that applies to cash advances. Moreover,
both comments 5a(b)(4)–2 and 5a(b)(8)–
2 include a cross reference to comment
4(a)–4 for guidance on when a foreign
transaction fee is considered charged by
the card issuer.
5a(b)(5) Grace Period
Currently, § 226.5a(b)(5), which
implements TILA Section
127(c)(A)(iii)(I), requires that card
issuers disclose in the § 226.5a table the
date by which or the period within
which any credit extended for
purchases may be repaid without
incurring a finance charge. Section
226.5a(a)(2)(iii), which implements
TILA Section 122(c)(2)(C), requires
credit card applications and
solicitations under § 226.5a to use the
term ‘‘grace period’’ to describe the date
by which or the period within which
any credit extended for purchases may
be repaid without incurring a finance
charge. 15 U.S.C. 1632(c)(2)(C). In the
June 2007 Proposal, the Board proposed
new § 226.5(a)(2)(iii) to extend this
requirement to use the term ‘‘grace
period’’ to all references to such a term
for the disclosures required to be in the
form of a table, such as the accountopening table.
In response to the June 2007 Proposal,
one industry commenter recommended
that the Board no longer mandate the
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use of the term ‘‘grace period’’ in the
table. Although TILA specifically
requires use of the term ‘‘grace period’’
in the § 226.5a table, this commenter
urged the Board to use its exception
authority to choose a term that is more
understandable to consumers. This
commenter pointed out that its research
as well as that conducted by the Board
and the GAO had demonstrated that the
term is confusing as a descriptor of the
interest-free period between the
purchase and the due date for customers
who pay their balances in full. This
commenter suggested that the Board
revise the disclosure of the grace period
in the table to use the heading ‘‘interestfree period’’ instead of ‘‘grace period.’’
In the May 2008 Proposal, the Board
proposed to use its exemption authority
to delete the requirement to use the term
‘‘grace period’’ in the table required by
§ 226.5a. 15 U.S.C. 1604(a) and (f) and
1637(c)(5). As the Board discussed in
the June 2007 Proposal, consumer
testing conducted for the Board prior to
the June 2007 Proposal indicated that
some participants misunderstood the
term ‘‘grace period’’ to mean the time
after the payment due date that an
issuer may give the consumer to pay the
bill without charging a late-payment fee.
The GAO in its Report on Credit Card
Rates and Fees found similar
misunderstandings by consumers in its
consumer testing. See page 50 of GAO
Report. Furthermore, many participants
in the GAO testing incorrectly indicated
that the grace period was the period of
time promotional interest rates applied.
Nonetheless, in consumer testing
conducted for the Board prior to the
June 2007 Proposal, the Board found
that participants tended to understand
the term ‘‘grace period’’ more clearly
when additional context was added to
the language of the grace period
disclosure, such as describing that if the
consumer paid the bill in full each
month, the consumer would have some
period of time (e.g., 25 days) to pay the
new purchase balance in full to avoid
interest. Thus, the Board proposed to
retain the term ‘‘grace period.’’
As discussed above, in response to the
June 2007 Proposal, one commenter
performed its own testing with
consumers on the grace period
disclosure proposed by the Board. This
commenter found that the term ‘‘grace
period’’ was still confusing to the
participants in its testing, even with the
additional context given in the grace
period disclosure proposed by the
Board. The commenter found that
consumers understood the term
‘‘interest-free period’’ to more accurately
describe the interest-free period
between the purchase and the due date
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for customers who pay their balances in
full.
In consumer testing conducted by the
Board prior to the June 2007 Proposal,
the Board tested the phrase ‘‘interestfree period.’’ The Board found that some
consumers believed the phase ‘‘interestfree period’’ referred to the period of
time that a zero percent introductory
rate would be in effect, instead of the
grace period. Subsequently, in
consumer testing conducted by the
Board in March 2008, the Board tested
disclosure tables for a credit card
solicitation that used the phrase ‘‘How
to Avoid Paying Interest on Purchases’’
as the heading for the row containing
the information on the grace period.
Participants in this testing generally
seemed to understand this phrase to
describe the grace period. In addition, in
the March 2008 consumer testing, the
Board also tested the phrase ‘‘Paying
Interest’’ in the context of a disclosure
relating to a check that accesses a credit
card account, where a grace period was
not offered on this access check.
Specifically, the phrase ‘‘Paying
Interest’’ was used as the heading for the
row containing information that no
grace period was offered on the access
check. Participants seemed to
understand this phrase to mean that no
grace period was being offered on the
use of the access check. Thus, in the
May 2008 Proposal the Board proposed
to revise proposed § 226.5a(b)(5) to
require that issuers use the phrase ‘‘How
to Avoid Paying Interest on Purchases,’’
or a substantially similar phrase, as the
heading for the row describing the grace
period. If no grace period on purchases
is offered, when an issuer is disclosing
this fact in the table, the issuer would
have been required to use the phrase
‘‘Paying Interest,’’ or a substantially
similar phrase, as the heading for the
row describing that no grace period is
offered.
Comments on this aspect of the May
2008 Proposal were mixed. Some
consumer group and industry
commenters supported the new
headings. Some of these commenters
suggested that the new headings be
mandated, that is, the Board should not
allow ‘‘substantially similar’’ phrases to
be used. Other industry and consumer
group commenters suggested that the
Board retain the use of the term ‘‘grace
period’’ because they claimed that
consumers generally understand the
‘‘grace period’’ phrase. In addition,
other industry commenters suggested
that the Board mandate one row heading
(regardless of whether there is a grace
period or not) and that heading should
be ‘‘interest-free period.’’ These
commenters believed that the phrase
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‘‘interest-free period’’ would help
consumers better understand the ‘‘grace
period’’ concept generally and would
reinforce for consumers that they pay
interest from the date of the transaction
for transactions other than purchases.
In one of the rounds of consumer
testing conducted by the Board after the
May 2008 Proposal, the following three
headings were tested for describing the
‘‘grace period’’ concept: ‘‘How to Avoid
Paying Interest on Purchases,’’ ‘‘Grace
Period’’ and ‘‘Interest-free Period.’’
Participants in this round of testing
were asked which of the three headings
most clearly communicates the
information contained in that row of the
table. Most of the participants selected
the heading ‘‘How to Avoid Paying
Interest on Purchases.’’ A few of the
participants selected the heading
‘‘Interest-Free Period.’’ None of the
participants selected ‘‘Grace Period’’ as
the best heading. A few participants
commented that the term ‘‘grace period’’
was misleading because some people
might think of a ‘‘grace period’’ as a
period of time after the due date that a
consumer could pay without being
considered late. In addition, the Board
believes that the heading ‘‘How to
Avoid Paying Interest on Purchases’’
communicates in plain language the
concept of the ‘‘grace period,’’ without
requiring consumers to understand a
specific phrase like ‘‘grace period’’ or
‘‘interest-free period’’ to represent that
concept.
In addition, in the consumer testing
conducted after the May 2008 Proposal,
the Board continued to test the phrase
‘‘Paying Interest’’ as a disclosure
heading in the context of a check that
accesses a credit card account, where no
grace period was offered on this access
check. When asked whether there was
any way to avoid paying interest on
transactions made with the access
check, most participants in these rounds
of testing understood the ‘‘Paying
Interest’’ phrase to mean that no grace
period was being offered on the use of
the access check. Thus, the final rule in
§ 226.5a(b)(5) adopts the new headings
as proposed in May 2008, pursuant to
the Board’s authority in TILA Section
105(a) to provide exceptions necessary
or proper to effectuate the purposes of
TILA. 15 U.S.C. 1604(a).
Although the heading of the row will
change depending on whether or not a
grace period for all purchases is offered
on the account, the Board does not
believe that different headings will
significantly undercut a consumer’s
ability to compare terms of credit card
accounts. Most issuers offer a grace
period on all purchases; thus, most
issuers will use the term ‘‘How to Avoid
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Paying Interest on Purchases.’’
Nonetheless, in those cases where a
consumer is reviewing the tables for two
credit card offers—one which has a row
with the heading ‘‘How to Avoid Paying
Interest on Purchases’’ and one with a
row ‘‘Paying Interest’’—the Board
believes that consumers will recognize
that the information in those two rows
relate to the same concept of when
consumers will pay interest on the
account.
As discussed above, some
commenters suggested that the new
headings be mandated to promote
uniformity of the table, that is, the
Board should not allow ‘‘substantially
similar’’ phrases to be used. The Board
agrees that consistent headings are
important to enable consumers to better
compare grace periods for different
offers. Section 226.5a(b)(5) specifies that
in disclosing a grace period that applies
to all types of purchases in the table, the
phrase ‘‘How to Avoid Paying Interest
on Purchases’’ must be used as the
heading for the row describing the grace
period. If a grace period is not offered
on all types of purchases or is not
offered on any purchases, in describing
this fact in the table, the phrase ‘‘Paying
Interest’’ must be used as the heading
for the row describing this fact.
As discussed above, § 226.5a(b)(5)
currently requires that card issuers
disclose in the § 226.5a table the date by
which or the period within which any
credit extended for purchases may be
repaid without incurring a finance
charge. Comment 5a(b)(5)–1 provides
that a card issuer may, but need not,
refer to the beginning or ending point of
any grace period and briefly state any
conditions on the applicability of the
grace period. For example, the grace
period disclosure might read ‘‘30 days’’
or ‘‘30 days from the date of the periodic
statement (provided you have paid your
previous balance in full by the due
date).’’
In the June 2007 Proposal, the Board
proposed to amend § 226.5a(b)(5) to
require card issuers to disclose briefly
any conditions on the applicability of
the grace period. The Board also
proposed to amend comment 5a(b)(5)–1
to provide guidance for how issuers may
meet the requirements in proposed
§ 226.5a(b)(5). Specifically, proposed
comment 5a(b)(5)–1 would have
provided that an issuer that conditions
the grace period on the consumer
paying his or her balance in full by the
due date each month, or on the
consumer paying the previous balance
in full by the due date the prior month
will be deemed to meet requirements to
disclose conditions on the applicability
of the grace period by providing the
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following disclosure: ‘‘If you pay your
entire balance in full each month, you
have [at least] ll days after the close
of each period to pay your balance on
purchases without being charged
interest.’’
In response to the June 2007 Proposal,
several commenters suggested that the
Board revise the model language
provided in proposed comment
5a(b)(5)–1 to describe the grace period.
One commenter suggested the following
language: ‘‘Your due date is [at least] 25
days after your bill is totaled each
month. If you don’t pay your bill in full
by your due date, you will be charged
interest on the remaining balance.’’
Other commenters also recommended
that the Board revise the disclosure of
the grace period to make clearer that the
consumer must pay the total balance in
full each month by the due date to avoid
paying interest on purchases. In
addition, some consumer groups
commented that if the issuer does not
provide a grace period, the Board
should mandate specific language that
draws the consumer’s attention to this
fact.
Two industry commenters to the June
2007 Proposal noted that the ‘‘grace
period’’ description in proposed sample
forms was conditioned on ‘‘if you pay
your entire balance in full each month.’’
One commenter suggested deleting the
phrase as unnecessary; another asked
the Board to provide flexibility in the
description for creditors that offer a
grace period on purchases if the
purchase (not the entire) balance is paid
in full.
In the March 2008 consumer testing,
the Board tested the following language
to describe a grace period: ‘‘Your due
date is [at least] ll days after the close
of each billing cycle. We will not charge
you interest on purchases if you pay
your entire balance (excluding
promotional balances) by the due date
each month.’’ Participants that read this
language appeared to understand it
correctly. That is, they understood that
they could avoid paying interest on
purchases is they paid their bill by the
due date each month. Thus, in May
2008, the Board proposed to amend
comment 5a(b)(5)–1 to provide this
language as guidance to issuers on how
to disclose a grace period. The Board
noted that currently issuers typically
require consumers to pay their entire
balance in full each month to qualify for
a grace period on purchases. However,
in May 2008, the Board and other
federal banking agencies proposed to
prohibit most issuers from requiring
consumers to pay off promotional
balances in order to receive any grace
period offered on non-promotional
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purchases. See 73 FR 28904, May 19,
2008. Thus, consistent with this
proposed prohibition, the language in
proposed comment 5a(b)(5)–1 would
have indicated that the entire balance
(excluding promotional balances) must
be paid each month to avoid interest
charges on purchases.
Also, in the March 2008 consumer
testing, the Board tested language to
describe that no grace period was being
offered. Specifically, in the context of
testing a disclosure related to an access
check for which a grace period was not
offered, the Board tested the following
language: ‘‘We will begin charging
interest on these check transactions on
the transaction date.’’ Most participants
that read this language understood they
could not avoid paying interest on this
check transaction, and therefore, that no
grace period was being offered on this
check transaction. Thus, in May 2008,
the Board proposed to add comment
5a(b)(5)–2 to provide guidance on how
to disclose the fact that no grace period
on purchases is offered on the account.
Specifically, proposed comment
5a(b)(5)–2 would have provided that
issuers may use the following language
to describe that no grace period on
purchases is offered, as applicable: ‘‘We
will begin charging interest on
purchases on the transaction date.’’
In response to the May 2008 Proposal,
several industry commenters urged the
Board to provide flexibility for card
issuers to amend the ‘‘grace period’’
language to allow for a more accurate
description of the grace period as may
be appropriate or necessary. For
example, these commenters indicated
that this flexibility is needed since
promotional balances may be described
with more particularity (or using
different terminology) on billing
statements and elsewhere, and also
since there may be circumstances in
which the grace period could be
conditioned on additional factors, aside
from payment of a balance in full. In
addition, several industry commenters
noted that if the interagency proposal to
prohibit most issuers from treating a
payment as late unless consumers have
been provided a reasonable amount of
time to make that payment is adopted,
issuers may have two due dates each
month—one for the grace period end
date and one for when payments will be
considered late. Issuers would need
flexibility to amend the grace period
language to reference clearly the grace
period end date. Also, several consumer
group commenters suggested that the
Board not adopt the proposed model
language when a grace period is not
offered on purchases, namely ‘‘We will
begin charging interest on purchases on
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the transaction date.’’ These
commenters suggested instead that the
Board mandate the following language:
‘‘No grace period.’’
In consumer testing conducted by the
Board after the May 2008 Proposal, the
Board tested the following language
describing the grace period: ‘‘Your due
date is [at least] ll days after the close
of each billing cycle. We will not charge
you interest on purchases if you pay
your entire outstanding balance
(excluding promotional balances) by the
due date each month.’’ When asked
whether there was any way not to pay
interest on purchase, most participants
noticed the language describing the
grace period and appeared generally to
understand that they could avoid paying
interest on purchases by paying their
balance in full each month.
Nonetheless, most participants did not
understand the phrase ‘‘(excluding
promotional balances).’’ In the context
of testing a disclosure related to an
access check for which a grace period
was not offered, the Board tested the
following language: ‘‘We will begin
charging interest on these check
transactions on the transaction date.’’
When asked where there was any way
to avoid paying interest on these check
transactions, most participants saw the
above language and understood that
there was no grace period for these
check transactions.
Based on this testing, the Board
adopts in comment 5a(b)(5)–1 the model
language proposed in May 2008 for
describing a grace period that is offered
on all types of purchases, with one
modification. Specifically, the phrase
‘‘(excluding promotional balances)’’ is
deleted from the model language. Thus,
the model language is revised to read:
‘‘Your due date is [at least] ll days
after the close of each billing cycle. We
will not charge you interest on
purchases if you pay your entire balance
by the due date each month.’’ As
discussed in supplemental information
to final rules issued by the Board and
other federal banking agencies
published elsewhere in today’s Federal
Register, the Board and the other federal
banking agencies have withdrawn the
proposal that would have prohibited
most issuers from requiring consumers
to pay off promotional balances in order
to receive any grace period offered on
non-promotional purchases. Thus, the
phrase ‘‘(excluding promotional
balances)’’ is deleted as unnecessary. In
addition, other technical edits have
been made to comment 5a(b)(5)–1.
The final rule adopts in comment
5a(b)(5)–2 the following model language
proposed in May 2008 to describe that
no grace period on any purchases is
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offered, as applicable: ‘‘We will begin
charging interest on purchases on the
transaction date.’’ Comment 5a(b)(5)–3
is added to clarify that if an issuer
provides a grace period on some types
of purchases but no grace period on
others, the issuer, as appropriate, may
combine and revise the model language
in comments 5a(b)(5)–1 and –2 to
describe to which types of purchases a
grace period applies and to which types
of purchases no grace period is offered.
The Board’s language in 5a(b)(5)–1 for
describing a grace period on all
purchases, and in 5a(b)(5)–2 for
describing that no grace period exists on
any purchases is not mandatory. This
model language is meant as a safe
harbor for issuers. Credit card issuers
may amend this language as necessary
or appropriate to describe accurately the
grace period (or lack of grace period)
offered on purchases on the account.
5a(b)(6) Balance Computation Method
TILA Section 127(c)(1)(A)(iv) requires
the Board to name not more than five of
the most common balance computation
methods used by credit card issuers to
calculate the balance for purchases on
which finance charges are computed. 15
U.S.C. 1637(c)(1)(A)(iv). If issuers use
one of the balance computation methods
named by the Board, § 226.5a(b)(6)
requires that issuers must disclose the
name of that balance computation
method in the table as part of the
disclosures required by § 226.5a, but
issuers are not required to provide a
description of the balance computation
method. If the issuer uses a balance
computation method that is not named
by the Board, however, the issuer must
disclose a detailed explanation of the
balance computation method. See
current § 226.5a(b)(6); § 226.5a(a)(2)(i).
In the June 2007 Proposal, the Board
proposed to retain a brief reference to
the balance computation method, but
move the disclosure from the table to
directly below the table. See proposed
§ 226.5a(a)(2)(iii).
Commenters generally supported the
proposal. Many consumers urged the
Board to ban the use of a computation
method commonly called ‘‘two-cycle’’
as unfair. A federal banking agency
urged the Board to require ‘‘cautionary
disclosures’’ where technical
explanations were insufficient, such as
a for a description of two-cycle billing.
Two commenters suggested expanding
the list of commonly-used methods in
§ 226.5a(g) to include the daily balance
method. One industry commenter
suggested eliminating the requirement
to provide the name of the balance
computation method, and requiring a
toll-free telephone number or an
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optional reference to the creditor’s Web
site instead.
Currently, the Board in § 226.5a(g) has
named four balance computation
methods: (1) Average daily balance
(including new purchases) or (excluding
new purchases); (2) two-cycle average
daily balance (including new purchases)
or (excluding new purchases); (3)
adjusted balance; and (4) previous
balance. In the June 2007 Proposal, the
Board proposed to retain these four
balance computation methods.
In May 2008, the Board and other
federal banking agencies proposed to
prohibit most issuers from using a
balance computation method commonly
referred to as the ‘‘two-cycle’’ balance
method. See 73 FR 28904, May 19, 2008.
Nonetheless, in the May 2008
Regulation Z Proposal, the Board did
not propose deleting the two-cycle
average daily balance method from the
list in § 226.5(g) because the prohibition
would not have applied to all issuers,
such as state-chartered credit unions
that would not have been subject to the
National Credit Union Administration’s
proposed rules.
In response to the May 2008 Proposal,
several consumer groups suggested that
the Board consider requiring issuers that
use the two-cycle method to disclose
that ‘‘this method is the most expensive
balance computation method and is
prohibited for most credit card issuers,’’
assuming that the banking agencies’
proposed rules prohibiting most issuers
from using the ‘‘two cycle’’ method goes
forward. In addition, these consumer
groups continued to advocate use of an
‘‘Energy Star’’ approach in describing
the balance calculation methods, where
each balance computation method
would be rated on how expensive it is,
and that rating would be disclosed.
The Board is adopting the
requirement to disclose the name of the
balance computation method used by
the creditor beneath the table, as
proposed. In consumer testing
conducted for the Board prior to the
June 2007 Proposal, virtually no
participants understood the two balance
computation methods used by most card
issuers—the average daily balance
method and the two-cycle average daily
balance method—when those methods
were just described by name. The GAO
found similar results in its consumer
testing. See GAO Report on Credit Card
Rates and Fees, at pages 50–51. In the
consumer testing conducted for the
Board prior to the June 2007 Proposal,
a version of the table was used which
attempted to explain briefly that the
‘‘two-cycle average daily balance
method’’ would be more expensive than
the ‘‘average daily balance method’’ for
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those consumers that sometimes pay
their bill in full and sometimes do not.
Participants’ answers suggested they did
not understand this disclosure. They
appeared to need more information
about how balances are calculated.
In consumer testing conducted for the
Board in March 2008, a version of the
table was used which attempted to
explain in more detail the ‘‘average
daily balance method’’ and the ‘‘twocycle average daily balance method’’
and the situation in which the two-cycle
method results in higher interest
charges—namely, in those months
where a consumer paid his or her entire
outstanding balance in full in one
billing cycle but then does not pay the
entire balance in full the following
cycle. While participants that saw the
table understood that under two-cycle
billing, interest would be charged on
balances during both the current and
previous billing cycles, most
participants did not understand that
they would only be charged interest in
the previous billing cycle if they had
paid the outstanding balance in full for
the previous cycle but not for the
current cycle. Thus, most participants
did not understand that two-cycle
billing would not lead to higher interest
charges than the ‘‘average daily balance
method’’ if a consumer never paid in
full.
TILA Section 122(c)(2) states that for
certain disclosures set forth in Section
TILA 127(c)(1)(A), including the balance
computation method, the Board shall
require that the disclosure of such
information, to the extent the Board
determines to be practicable and
appropriate, be in the form of a table. 15
U.S.C. 1632(c)(2). The Board believes
that it is no longer appropriate to
continue to require issuers to disclose
the balance computation method in the
table, because the name of the balance
computation method used by issuers
does not appear to be meaningful to
consumers and may distract from more
important information contained in the
table. Thus, the final rule retains a brief
reference to the balance computation
method, but moves the disclosure from
the table to directly below the table. See
§ 226.5a(a)(2)(iii).
The final rule continues to require
that issuers disclose the name of the
balance computation method beneath
the table because this disclosure is
required by TILA Section
127(c)(1)(A)(iv). Consumers and others
will have access to information about
the balance calculation method used on
the credit card account if they find it
useful. Under final rules issued by the
Board and other federal banking
agencies published elsewhere in today’s
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Federal Register, most credit card
issuers are prohibited from using the
‘‘two cycle’’ balance computation
method. Nonetheless, this final rule
retains the ‘‘two-cycle’’ disclosure
because not all issuers are covered by
the final rules published elsewhere in
today’s Federal Register which preclude
use of the two-cycle balance
computation method.
The Board is not requiring issuers that
are permitted to and choose to use the
two-cycle method to disclose that ‘‘this
method is the most expensive balance
computation method and is prohibited
for most credit card issuers.’’ As
discussed above, a statement that the
two-cycle method is the most expensive
balance computation method would be
accurate only for those consumers who
sometimes pay their bill in full and
sometime do not. For consumers that
never pay their bill in full, or always
pay their bill in full, the interest paid
under the two-cycle method is the same
as paid under the one-cycle average
daily balance method. For the same
reasons, the Board is not requiring an
‘‘Energy Star’’ approach in describing
the balance calculation methods, which
would require each balance
computation method to be rated on how
expensive it is, and require that rating
to be disclosed. Whether one balance
computation method is more expensive
than another would depend on how a
consumer uses his or her account.
§ 226.5a(b)(4), new comment 5a(b)(8)–2
is added to clarify that cash advance
fees includes any charge imposed by the
card issuer for cash advances in a
foreign currency or that take place
outside the United States or with a
foreign merchant. In addition, comment
5a(b)(8)–2 clarifies that if an issuer
charges the same foreign transaction fee
for purchases and cash advances in a
foreign currency or that take place
outside the United States or with a
foreign merchant, the issuer may
disclose this foreign transaction fee as
shown in Samples G–10(B) and (C).
Otherwise, the issuer will need to revise
the foreign transaction fee shown in
Samples G–10(B) and (C) to disclose
clearly and conspicuously the amount
of the foreign transaction fee that
applies to purchases and the amount of
the foreign transaction fee that applies
to cash advances. Moreover, comment
5a(b)(8)–2 provides a cross reference to
comment 4(a)–4 for guidance on when
a foreign transaction fee is considered
charged by the card issuer.
In addition, consistent with the
account-opening disclosures required in
§ 226.6, comment 5a(b)(8)–3 is added to
clarify that any charge imposed on a
cardholder by an institution other than
the card issuer for the use of the other
institution’s ATM in a shared or
interchange system is not a cash
advance fee that must be disclosed in
the table pursuant to § 226.5a(b)(8).
5a(b)(8) Cash Advance Fee
Currently, comment 5a(b)(8)–1
provides that a card issuer must disclose
only those fees it imposes for a cash
advance that are finance charges under
§ 226.4. For example, a charge for a cash
advance at an ATM would be disclosed
under § 226.5a(b)(8) unless a similar
charge is imposed for ATM transactions
not involving an extension of credit. In
the June 2007 Proposal, the Board
proposed to provide that all transaction
fees on credit cards would be
considered finance charges. Thus, the
Board proposed to delete the current
guidance discussed in comment
5a(b)(8)–1 as obsolete. As discussed in
the section-by-section analysis to
§ 226.4, the final rule adopts the
proposal that all transaction fees
imposed by a card issuer on a
cardholder are considered finance
charges. Thus, the Board also deletes
current comment 5a(b)(8)–1 as
proposed.
A new comment 5a(b)(8)–1 is added
to refer issuers to Samples G–10(B) and
G–10(C) for guidance on how to disclose
clearly and conspicuously the cash
advance fee. In addition, as discussed in
the section-by-section analysis to
5a(b)(12) Returned-Payment Fee
Currently, § 226.5a does not require a
card issuer to disclose a fee imposed
when a payment is returned. In the June
2007 Proposal, the Board proposed to
add § 226.5a(b)(12) to require issuers to
disclose this fee in the table. Typically,
card issuers will impose a fee and a
penalty rate if a cardholder’s payment is
returned. As discussed above, the final
rule adopts the Board’s proposal to
require card issuers to disclose in the
table the reasons that a penalty rate may
be imposed. See § 226.5a(b)(1)(iv). The
final rule also requires card issuers to
disclose the returned-payment fee,
pursuant to the Board’s authority under
TILA Section 127(c)(5), so that
consumers are told both consequences
of returned payments. 15 U.S.C.
1637(c)(5). In addition, returnedpayment fees are similar to late-payment
fees in that returned-payment fees also
can relate to a consumer not paying on
time; if the only payment made by a
consumer during a given billing cycle is
returned, the return of the payment also
could result in the consumer being
deemed to have paid late. Late-payment
fees are disclosed in the table and the
Board believes that consumers also
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5295
should be aware of returned-payment
fees when shopping for a credit card.
See section-by-section analysis to
§ 226.5a(a)(2).
Cross References to Penalty Rate
Card issuers often impose both a fee
and penalty rate for the same behavior—
such as a consumer paying late,
exceeding the credit limit, or having a
payment returned. In consumer testing
conducted for the Board prior to the
June 2007 Proposal, participants tended
to associate paying penalty fees with
certain behaviors (such as paying late or
going over the credit limit), but they did
not tend to associate rate increases with
these same behaviors. By linking the
penalty fees with the penalty rate,
participants more easily understood that
if they engage in certain behaviors, such
as paying late, their rates may increase
in addition to incurring a fee. Thus, in
the June 2007 Proposal, the Board
proposed to add § 226.5a(b)(13) to
provide that if a card issuer may impose
a penalty rate for any of the reasons that
a penalty fee would be imposed (such
as a late payment, going over the credit
limit, or a returned payment), the issuer
in disclosing the fee also must disclose
that the penalty rate may apply, and
must provide a cross reference to the
penalty rate. Proposed Samples G–10(B)
and G–10(C) would have provided
guidance on how to provide these
disclosures.
In response to the June 2007 Proposal,
several industry commenters suggested
that the cross reference be eliminated, as
unnecessary and leading to
‘‘information overload.’’ In addition,
one commenter suggested that the cross
reference not be required if one late
payment cannot cause the APR to
increase. Alternatively, this commenter
suggested that the conditions be
disclosed with the cross reference, for
example, ‘‘If two consecutive payments
are late, your APRs may also be
increased; see Penalty APR section
above.’’
In quantitative consumer testing
conducted for the Board after the May
2008 Proposal, the Board investigated
whether the presence of a cross
reference from a penalty fee, specifically
the over-the-limit fee, to the penalty
APR improved consumers’ awareness of
the fact that a penalty rate could be
applied to their accounts if they went
over the credit limit. The results of the
testing indicate that there was no
statistically significant improvement in
consumers’ awareness that going over
the limit could trigger penalty pricing
when a cross reference was included.
Because the testing suggests that crossreferences from penalty fees to the
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penalty rate disclosure does not
improve consumer understanding of the
circumstances in which penalty pricing
can be applied to their accounts, and
due to concerns about ‘‘information
overload,’’ proposed § 226.5a(b)(13) and
comment 5a(b)(13)–1 have been
withdrawn from the final rule. Thus, the
final rule does not require crossreferences from penalty fees to penalty
rates in the § 226.5a table.
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5a(b)(13) Required Insurance, Debt
Cancellation or Debt Suspension
Coverage
Credit card issuers often offer optional
insurance or debt cancellation or
suspension coverage with the credit
card. Under the current rules, costs
associated with the insurance or debt
cancellation or suspension coverage are
not considered ‘‘finance charges’’ if the
coverage is optional, the issuer provides
certain disclosures to the consumer
about the coverage, and the issuer
obtains an affirmative written request
for coverage after the consumer has
received the required disclosures. Card
issuers frequently provide the
disclosures discussed above on the
application form with a space to sign or
initial an affirmative written request for
the coverage. Currently, issuers are not
required to provide any information
about the insurance or debt cancellation
or suspension coverage in the table that
contains the § 226.5a disclosures.
In the event that a card issuer requires
the insurance or debt cancellation or
debt suspension coverage (to the extent
permitted by state or other applicable
law), the Board proposed new
§ 226.5a(b)(14) in the June 2007
Proposal to require that the issuer
disclose any fee for this coverage in the
table. In addition, proposed
§ 226.5a(b)(14) would have required that
the card issuer also disclose a cross
reference to where the consumer may
find more information about the
insurance or debt cancellation or debt
suspension coverage, if additional
information is included on or with the
application or solicitation. Proposed
Sample G–10(B) would have provided
guidance on how to provide the fee
information and the cross reference in
the table. The final rule adopts new
§ 226.5a(b)(13) (renumbered from
§ 226.5a(b)(14)) as proposed. If
insurance or debt cancellation or
suspension coverage is required in order
to obtain a credit card, the Board
believes that fees required for this
coverage should be highlighted in the
table so that consumers are aware of
these fees when considering an offer,
because they will be required to pay the
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fee for this coverage every month in
order to have the credit card.
5a(b)(14) Available Credit
Subprime credit cards often have
substantial fees assessed when the
account is opened. Those fees will be
billed to the consumer as part of the first
statement, and will substantially reduce
the amount of credit that the consumer
initially has available with which to
make purchases or other transactions on
the account. For example, for cards
where a consumer is given a minimum
credit line of $250, after the start-up fees
have been billed to the account, the
consumer may have less than $100 of
available credit with which to make
purchases or other transactions in the
first month. In addition, consumers will
pay interest on these fees until they are
paid in full.
The federal banking agencies have
received a number of complaints from
consumers with respect to cards of this
type. Complainants often claim that
they were not aware of how little
available credit they would have after
all the fees were assessed. Thus, in the
June 2007 Proposal, the Board proposed
to add § 226.5a(b)(16) to inform
consumers about the impact of these
fees on their initial available credit.
Specifically, proposed § 226.5a(b)(16)
would have provided that if (1) a card
issuer imposes required fees for the
issuance or availability of credit, or a
security deposit, that will be charged
against the card when the account is
opened, and (2) the total of those fees
and/or security deposit equal 25 percent
or more of the minimum credit limit
applicable to the card, a card issuer
must disclose in the table an example of
the amount of the available credit that
a consumer would have remaining after
these fees or security deposit are debited
to the account, assuming that the
consumer receives the minimum credit
limit offered on the relevant account. In
determining whether the 25 percent
threshold test is met, the issuer would
have been required to consider only fees
for issuance or availability of credit, or
a security deposit, that are required. If
certain fees for issuance or availability
are optional, these fees would not have
been required to be considered in
determining whether the disclosure
must be given. Nonetheless, if the 25
percent threshold test is met in
connection with the required fees or
security deposit, the issuer would have
been required to disclose two figures—
the available credit after excluding any
optional fees from the amounts debited
to the account, and the available credit
after including any optional fees in the
amounts debited to the account.
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In addition, the Board proposed
comment 5a(b)(16)–1 to clarify that in
calculating the amount of available
credit that must be disclosed in the
table, an issuer must consider all fees
for the issuance or availability of credit
described in § 226.5a(b)(2), and any
security deposit, that will be imposed
and charged to the account when the
account is opened, such as one-time
issuance and set-up fees. For example,
in calculating the available credit,
issuers would have been required to
consider the first year’s annual fee and
the first month’s maintenance fee (if
applicable) if they are charged to the
account immediately at account
opening. Proposed Sample G–10(C)
would have provided guidance to
issuers on how to provide this
disclosure. (See proposed comment
5a(b)(16)–2).
As described above, a card issuer
would have been required to consider
only required fees for issuance or
availability of credit, or a security
deposit, that will be charged against the
card when the account is opened in
determining whether the 25 percent
threshold test is met. A card issuer
would not have been required to
consider other kinds of fees, such as late
fees or over-the-limit fees when
evaluating whether the 25 percent
threshold test is met. The Board
solicited comment on whether there are
other fees (other than fees required for
issuance or availability of credit) that
are typically imposed on these types of
accounts when the account is opened,
and should be included in determining
whether the 25 percent threshold test is
met.
In response to the June 2007 Proposal,
several commenters suggested start-up
fees should be banned in some
instances. Several consumer groups and
one member of Congress suggested that
start-up fees that equal 25 percent or
more of the available credit line be
banned. Another consumer group
suggested that start-up fees exceeding 5
percent of the available credit line be
banned. In addition, several consumer
groups suggested that the Board should
prohibit security deposits from being
charged to the account as an unfair
practice.
Assuming the Board did not ban startup fees, several consumer groups
suggested that the threshold for the
available credit disclosure be lowered to
5 percent instead of 25 percent. In
contrast, several industry commenters
suggested that the threshold be lowered
to 10 percent or 15 percent. In addition,
while some commenters supported the
Board’s proposal to consider only
required start-up fees (and not optional
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fees) in deciding whether the 25 percent
threshold is met, some consumer groups
suggested that the threshold test be
based on required and optional fees.
Several consumer groups also
recommended that the language of the
available credit disclosure be shortened
and a percentage be disclosed, as
follows: ‘‘AVAILABLE CREDIT: The
fees charged when you open this
account will be $25 (or $40 with an
additional card), which is 10% (or 16%
with an additional card) of the
minimum credit limit of $250. If you
receive a $250 credit limit, you will
have $225 in available credit (or $210
with an additional card).’’ These
consumer groups also suggested that the
available credit disclosure be required
in advertisements as well, especially in
the solicitation letter for direct mail and
Internet applications and solicitations.
In May 2008, the Board and other
federal banking agencies proposed to
address concerns regarding subprime
credit cards by prohibiting institutions
from financing security deposits and
fees for credit availability (such as
account-opening fees or membership
fees) if those charges would exceed 50
percent of the credit limit during the
first twelve months and from collecting
at account opening fees that are in
excess of 25 percent of the credit limit
in effect on the consumer’s account
when opened. See 73 FR 28904, May 19,
2008. In the supplementary information
to the May 2008 Regulation Z Proposal,
the Board indicated that if such an
approach is adopted as proposed,
appropriate revisions would be made to
ensure consistency among the
regulatory requirements and to facilitate
compliance when the Board adopted
revisions to the Regulation Z rules for
open-end (not home-secured) credit.
In response to the May 2008
Regulation Z Proposal, several
commenters again suggested that the
threshold for the available credit
disclosure be reduced to 5 percent or 10
percent. Another consumer group
commenter suggested that the Board
always require the available credit
disclosure if there are start-up fees on
the account, including annual fees. In
addition, several consumer group
commenters reiterated their comments
on the June 2007 Proposal that the
threshold test for when the available
credit disclosure must be given should
be based on required and optional fees.
Under final rules issued by the Board
and other federal banking agencies
published elsewhere in today’s Federal
Register, most credit card issuers are
precluded from financing security
deposits and fees for credit availability
if those charges would exceed 50
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percent of the credit limit during the
first six months and from collecting at
account opening, fees that are in excess
of 25 percent of the credit line in effect
on the consumer’s account when
opened. Notwithstanding these
substantive provisions, the Board
believes that for subprime cards, a
disclosure of available credit is needed
in the table to inform consumers about
the impact of start-up fees on the initial
available credit.
The final rule adopts § 226.5a(b)(16)
with several modifications, and
renumbers the provision as
§ 226.5a(b)(14). Specifically, the final
rule amends the proposal to provide
that fees or security deposits that are not
charged to the account are not subject to
the disclosure requirements in
§ 226.5a(b)(14). In addition, comment
5a(b)(14)–1 (proposed as comment
5a(b)(16)–1) is revised from the proposal
to clarify that in calculating the amount
of the available credit including
optional fees, if optional fees could be
charged multiple times, the issuer shall
assume that the optional fee is only
imposed once. For example, if an issuer
charges a fee for each additional card
issued on the account, the issuer in
calculating the amount of the available
credit including optional fees must
assume that the cardholder requests
only one additional card. Also,
comment 5a(b)(14)–1 is revised to
specify that in disclosing the available
credit, an issuer must round down the
available credit amount to the nearest
whole dollar.
The final rule also differs from the
proposal in that it contains a 15 percent
threshold for when the credit
availability disclosure must be given,
namely, when required fees for issuance
or availability of credit, or a security
deposit, that will be charged against the
card when the account is opened equal
15 percent or more of the minimum
credit limit applicable to the card. The
Board lowered the threshold to 15
percent to address commenters’
concerns that a lower threshold would
better inform consumers about offers of
credit where large portions of the
available credit on a new account are
taken up by fees before the consumer
has the opportunity to use the account.
The Board has not lowered the
threshold to 5 percent or 10 percent as
suggested by some other commenters.
The Board believes that a 15 percent
threshold will ensure that consumers
will receive the disclosure in
connection with subprime credit card
products, but that the disclosure will
generally not be required in connection
with a prime credit card account, for
which credit limits are higher and less
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fees are charged when the account is
opened. The Board believes that the
disclosure is most useful to consumers
when a substantial portion of the
minimum credit line is not available
because required start-up fees (or a
required security deposit) are charged to
the account. The available credit
disclosure may not be as meaningful to
consumers, when those consumers are
receiving 90 to 95 percent of the
minimum credit line in available credit
at account opening.
In addition, the Board retained in the
final rule that the available credit
disclosure must be given if required
start-up fees (or a required security
deposit) charged against the account at
account-opening equal 15 percent or
more of the minimum credit line.
Optional start-up fees are not
considered when determining whether
the 15 percent threshold is met.
Nonetheless, if the 15 percent threshold
is met in connection with the required
fees or security deposit, the issuer must
disclose two figures—the available
credit after excluding any optional fees
from the amounts debited to the
account, and the available credit after
including any optional fees in the
amounts debited to the account
(assuming that each optional fee is only
charged once). The Board believes that
it is appropriate not to consider optional
fees when determining whether the 15
percent threshold is initially met
because consumers are not required to
incur these fees to obtain the credit card
account. Consistent with the proposal,
the final rule also requires an issuer to
consider only fees for the issuance or
availability of credit when determining
whether the 15 percent threshold is met;
other types of fees such as late-payment
fees or over-the-limit fees are not
required to be considered.
Moreover, the final rule does not
adopt the language for the available
credit disclosure suggested by several
consumer groups. The Board believes
that including percentages in the
disclosure, as suggested by those
consumer groups, would be confusing to
consumers. The final rule also does not
require that issuers provide the
available credit disclosure in the
solicitation letter for direct mail and
Internet applications and solicitations,
as suggested by several consumer group
commenters. In consumer testing
conducted by the Board, participants
generally noticed and understood the
available credit disclosure in the table
required by § 226.5a. Thus, the Board
does not believe that repeating that
disclosure in the solicitation letter for
direct mail and Internet applications
and solicitations is needed. Sample
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G–10(C) sets forth an example of how
the available credit disclosure may be
made.
5a(b)(15) Web Site Reference
In June 2007, the Board proposed to
revise § 226.5a to require that credit
card issuers must disclose in the table
a reference to a Board Web site and a
statement that consumers can find on
this Web site educational materials on
shopping for and using credit card
accounts. See proposed § 226.5a(b)(17).
Such materials would expand those
already available on choosing a credit
card at the Board’s Web site.17 The
Board recognized that some consumers
may need general education about how
credit cards work and an explanation of
typical account terms that apply to
credit cards. In the consumer testing
conducted for the Board, participants
showed a wide range of understanding
about how credit cards work generally,
with some participants showing a firm
understanding of terms that relate to
credit card accounts, while others had
difficulty expressing basic financial
concepts, such as how the interest rate
differs from a one-time fee. The Board’s
current Web site explains some basic
financial concepts—such as what an
APR is—as well as terms that typically
apply to credit card accounts. Through
the Web site, the Board may continue to
expand the explanation of other credit
card terms, such as grace periods, that
may be difficult to explain concisely in
the disclosures given with applications
and solicitations.
In response to the June 2007 Proposal,
several industry commenters questioned
whether consumers would use the Web
site resource, and suggested that the
Board either not require the Web site
disclosure or place the disclosure
outside of the table to avoid
‘‘information overload.’’ Consumer
groups generally supported placing the
Web site disclosure in the table, and
requested that the Board provide an
alternative information source for those
consumers who lack Internet access,
such as a toll-free telephone number at
which consumers can obtain a free copy
of similar information.
The final rule adopts § 226.5a(b)(15)
(proposed as § 226.5a(b)(17)). As part of
consumer testing, participants were
asked whether they would use a Board
Web site to obtain additional
information about credit cards
generally. Some participants indicated
they might use the Web site, while
others indicated that it was unlikely
they would use such a Web site.
17 The materials can be found at https://
www.federalreserve.gov/pubs/shop/default.htm.
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Although it is hard to predict from the
results of the testing how many
consumers might use the Board’s Web
site, and recognizing that not all
consumers have access to the Internet,
the Board believes that this Web site
may be helpful to some consumers as
they shop for a credit card and manage
their account once they obtain a credit
card. Thus, the final rule requires a
reference to a Board Web site to be
included in the table because this is a
cost-effective way to provide consumers
with additional information on credit
cards. The Board is not requiring
creditors to also disclose a toll-free
telephone number at which consumers
can obtain a free copy of similar
information from the Board. The Board
anticipates that consumers are not likely
to use a toll-free telephone number to
request educational materials in these
instances because they will not want to
delay applying for a credit card until the
materials are delivered. Thus, such a
requirement would not significantly
benefit consumers on the whole.
Payment Allocation and Other
Suggested Disclosures Under § 226.5a(b)
Payment allocation. Currently, many
credit card issuers allocate payments in
excess of the minimum payment first to
balances that are subject to the lowest
APR. For example, if a cardholder made
purchases using a credit card account
and then initiated a balance transfer, the
card issuer might allocate a payment
(less than the amount of the balances) to
the transferred balance portion of the
account if that balance was subject to a
lower APR than the purchases. Card
issuers often will offer a discounted
initial rate on balance transfers (such as
0 percent for an introductory period)
with a credit card solicitation, but not
offer the same discounted rate for
purchases. In addition, the Board is
aware of at least one issuer that offers
the same discounted initial rate for
balance transfers and purchases for a
specified period of time, where the
discounted rate for balance transfers
(but not the discounted rate for
purchases) may be extended until the
balance transfer is paid off if the
consumer makes a certain number of
purchases each billing cycle. At the
same time, issuers typically offer a grace
period for purchases if a consumer pays
his or her bill in full each month. Card
issuers, however, do not typically offer
a grace period on balance transfers or
cash advances. Thus, on the offers
described above, a consumer cannot
take advantage of both the grace period
on purchases and the discounted rate on
balance transfers. The only way for a
consumer to avoid paying interest on
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purchases—and thus have the benefit of
the grace period—is to pay off the entire
balance, including the balance transfer
subject to the discounted rate.
In the consumer testing conducted for
the Board prior to the June 2007
Proposal, many participants did not
understand how payments would be
allocated and that they could not take
advantage of the grace period on
purchases and the discounted rate on
balance transfers at the same time.
Model forms were tested that included
a disclosure attempting to explain this
to consumers. Nonetheless, testing
showed that a significant percentage of
participants still did not fully
understand how payment allocation can
affect their interest charges, even after
reading the disclosure tested. In the
supplementary information
accompanying the June 2007 Proposal,
the Board indicated its plans to conduct
further testing of the disclosure to
determine whether the disclosure could
be improved to more effectively
communicate to consumers how
payment allocation can affect their
interest charges.
In the June 2007 Proposal, the Board
proposed to add § 226.5a(b)(15) to
require card issuers to explain payment
allocation to consumers. Specifically,
the Board proposed that issuers explain
how payment allocation would affect
consumers, if an initial discounted rate
were offered on balance transfers or
cash advances but not purchases. The
Board proposed that issuers must
disclose to consumers (1) that the initial
discounted rate applies only to balance
transfers or cash advances, as
applicable, and not to purchases; (2)
that payments will be allocated to the
balance transfer or cash advance
balance, as applicable, before being
allocated to any purchase balance
during the time the discounted initial
rate is in effect; and (3) that the
consumer will incur interest on the
purchase balance until the entire
balance is paid, including the
transferred balance or cash advance
balance, as applicable.
In response to the June 2007 Proposal,
several commenters recommended the
Board test a simplified payment
allocation disclosure that covers cases
other than low rate balance transfers
offered with a credit card. In consumer
testing conducted for the Board in
March 2008, the Board tested the
following payment allocation
disclosure: ‘‘Payments may be applied
to balances with lower APRs first. If you
have balances at higher APRs, you may
pay more in interest because these
balances cannot be paid off until all
lower-APR balances are paid in full
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(including balance transfers you make at
the introductory rate).’’ Some
participants understood from prior
experience that issuers typically will
apply payments to lower APR balances
first and the fact that this method causes
them to incur higher interest charges.
For those participants that did not know
about payment allocation methods from
prior experience, the disclosure tested
was not effective in explaining payment
allocation to them.
In May 2008, the Board and other
federal banking agencies proposed
substantive provisions on how issuers
may allocate payments. 73 FR 28904,
May 19, 2008. Specifically, under that
proposal, when different annual
percentage rates apply to different
balances, most issuers would have been
required to allocate amounts paid in
excess of the minimum payment using
one of three specified methods or a
method that is no less beneficial to
consumers. Furthermore, when an
account has a discounted promotional
rate balance or a balance on which
interest is deferred, most issuers would
have been required to give consumers
the full benefit of that discounted rate
or deferred interest plan by allocating
amounts in excess of the minimum
payment first to balances on which the
rate is not discounted or interest is not
deferred (except, in the case of a
deferred interest plan, for the last two
billing cycles during which interest is
deferred). Most issuers also would have
been prohibited from denying
consumers a grace period on nonpromotional purchases (if one is offered)
solely because they have not paid off a
balance at a promotional rate or a
balance on which interest is deferred.
In the supplementary information to
the May 2008 Regulation Z Proposal, the
Board indicated it would withdraw the
proposal to require a card issuer to
explain payment allocation to
consumers in the table, if the
substantive provisions on payment
allocation proposed by the Board and
other federal banking agencies in May
2008 were adopted.
In response to the May 2008
Regulation Z Proposal, several
consumer group commenters suggested
that the Board retain a payment
allocation disclosure, even if the
substantive provisions on payment
allocation were adopted. Specifically,
these commenters suggested that the
Board require issuers to disclose which
of the three proposed payment
allocation methods they will use when
there is no promotional rate on the
account. Also, these commenters
indicated that issuers should be
required to disclose how they apply the
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minimum payment. These commenters
suggested that the payment allocation
disclosures could appear outside the
table required by § 226.5a. Furthermore,
these commenters suggested that some
consumers might understand these
disclosures and use them. In addition,
these commenters indicated that
disclosure of the payment allocation
method would allow consumer groups
to know which method an issuer is
using and the consumer groups could
rate the methods, to help consumers
understand which card is better for the
consumer.
In consumer testing conducted for the
Board after May 2008, different versions
of disclosures explaining payment
allocation were tested, including
language adapted from current credit
card disclosures. Before participants
were shown any disclosures explaining
payment allocation, they were asked a
series of questions designed to
determine whether they had prior
knowledge of payment allocation
methods. This portion of the testing
consisted of showing a hypothetical
example to participants and asking
them, based on their prior experience,
(i) how they believed the card issuer
would allocate the payment and (ii) how
the participant would want the payment
allocated. Participants were then shown
language explaining how a hypothetical
card issuer would allocate payments.
Each disclosure that was used in testing
indicated that the issuer would apply
payments to balances with lower APRs
before balances with higher APRs.
Consumers were then shown the same
hypothetical example and asked the
same series of questions. More
information about the specific
disclosures tested and the results of the
testing are available in the December
2008 Macro Report on Quantitative
Testing.
Most participants who answered both
questions correctly before being shown
the disclosure, suggesting that they had
prior knowledge of payment allocation,
answered the questions correctly after
reviewing the disclosure. Some of these
participants, however, gave incorrect
responses to questions that they had
answered correctly before reviewing the
disclosures, suggesting that the
disclosure was detrimental to these
participants’ understanding of payment
allocation practices. Only a small
percentage of consumers who did not
understand payment allocation prior to
reviewing the disclosure, gave the
correct responses after reviewing the
disclosure. None of the versions of the
disclosure that were tested performed
significantly better than any of the
others.
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The final rule does not require a
disclosure regarding payment allocation
in the table. As described above, the
consumer testing conducted on behalf of
the Board suggests that disclosures of
payment allocation practices have only
a minor positive impact on consumer
comprehension. In addition, the Board
and other federal banking agencies are
substantively addressing payment
allocation practices in rules published
elsewhere in today’s Federal Register.
Specifically, the Board and other federal
banking agencies are requiring issuers to
allocate amounts paid in excess of the
minimum payment using one of two
specified methods. These substantive
rules regarding payment allocation
would permit issuers to use payment
allocation methods that may be more
complicated to disclose than the
relatively simple example used in
consumer testing, i.e., application of
payments to balances with lower APRs
before balances with higher APRs.
Consequently, the Board does not
believe that disclosure requirements
would be helpful as a supplement to the
substantive rules. Finally, even if
consumers were able to understand
payment allocation disclosures, it is
unclear whether they would be able to
evaluate whether one payment
allocation method is better than another
at the time they are shopping for a credit
card because which payment allocation
method is the most beneficial to a given
consumer would depend on how that
consumer uses the account.
Additional disclosures. In response to
the June 2007 Proposal, several
commenters suggested that the Board
require in the table information about
the minimum payment formula, credit
limit, any security interest, reasons
terms on the account may change, and
all fees imposed on the account.
1. Minimum payment formula. In
response to the June 2007 Proposal,
several consumer groups urged the
Board to require issuers to disclose in
the table the minimum payment
formula. They believed that this would
allow consumers to understand what
portion of principal balance repayment
is being included in the minimum
payment. Several industry commenters
supported the Board’s proposal not to
require the minimum payment formula
in the table. The final rule does not
require the minimum payment formula
in the table. In the consumer testing
conducted for the Board, participants
did not tend to mention the minimum
payment formula as one of the terms on
which they shop for a card. In addition,
minimum payment formulas used by
card issuers can be complicated and
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would be hard to describe concisely in
the table.
2. Credit limit. Card issuers often state
a credit limit in a cover letter sent with
an application or solicitation.
Frequently, this credit limit is not
disclosed as a specific amount but,
instead, is stated as an ‘‘up to’’ amount,
indicating the maximum credit limit for
which a consumer may qualify. The
actual credit limit for which a consumer
qualifies depends on the consumer’s
creditworthiness and other factors such
as income, which is evaluated after the
consumer submits the application or
solicitation. As explained in the
supplementary information to the June
2007 Proposal, the Board did not
propose to include the credit limit in
the table. As explained above, in most
cases, the credit limit for which a
consumer qualifies depends on the
consumer’s creditworthiness, which is
fully evaluated after the consumer
submits the application or solicitation.
In addition, in consumer testing
conducted for the Board prior to the
June 2007 Proposal, participants were
not generally confused by the ‘‘up to’’
credit limit. Most participants
understood that the ‘‘up to’’ amount on
the solicitation letter was a maximum
amount, rather than the amount the
issuer was promising them. Almost all
participants tested understood that the
credit limit for which they would
qualify depended on their
creditworthiness, such as credit history.
In response to the June 2007 Proposal,
several consumer group commenters
suggested that the Board require issuers
to disclose the credit limit in the table
required by § 226.5a. Several consumer
groups suggested that the Board include
the credit limit in the table because it is
a key factor for many consumers in
shopping for a credit card. These groups
also suggested that the Board require
issuers to state a specific credit limit,
and not an ‘‘up to’’ amount. One
industry commenter also suggested that
the Board require issuers to disclose in
the table the range of credit limits that
are being offered. This commenter
pointed out that currently credit card
issuers generally have a range of credit
limits in mind when marketing a card,
and while the range is often disclosed
in the marketing materials, the
maximum and minimum credit lines are
not necessarily found in the same place
in the marketing materials or disclosed
with the same prominence.
In May 2008, the Board and other
federal banking agencies proposed that
financial institutions that make ‘‘firm
offers of credit’’ as defined in the FCRA
and that advertise multiple APRs or ‘‘up
to’’ credit limits would be required to
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disclose in the solicitation the factors
that determine whether a consumer will
qualify for the lowest APR and highest
credit limit advertised. See 73 FR 28904,
May 19, 2008. As discussed elsewhere
in today’s Federal Register, the Board
and other federal banking agencies have
not adopted a requirement that creditors
disclose in the solicitation the factors
that determine whether a consumer will
qualify for the lowest APR and highest
credit limit advertised.
Similarly, the Board has not included
in the final rule a requirement that
issuers disclose the credit limit in either
the table required by § 226.5a or the
solicitation. The Board’s consumer
testing indicates that consumers
generally understand from prior
experience that their credit limits will
depend on their credit histories. Thus,
the final rule does not require a
disclosure of the credit limit in the
§ 226.5a table or the solicitation.
3. Security interest. In response to the
June 2007 Proposal, several consumer
group commenters suggested that any
required security interest should be
disclosed in the table. These
commenters suggest that if a security
interest is required, the disclosure in the
table should describe it briefly, such as
‘‘in items purchased with card’’ or
‘‘required $200 deposit.’’ These
commenters indicated that a security
deposit is a very important
consideration in credit shopping,
especially for low-income consumers. In
addition, they stated that many credit
cards issued by merchants are secured
by the goods that the consumer
purchases, but consumers are often
unaware of the security interest.
The final rule does not require issuers
to disclose in the table any required
security interest. Credit card-issuing
merchants may include in their account
agreements a security interest in the
goods that are purchased with the card.
Any such security interest must be
disclosed at account-opening pursuant
to § 226.6(b)(5), as discussed below. It is
not apparent that consumers would
shop on whether a retail card has this
type of security interest. Requiring or
allowing this type of security interest to
be disclosed in the table may distract
from important information in the table,
and contribute to ‘‘information
overload.’’ Thus, in an effort to
streamline the information that may
appear in the table, the final rule does
not include this disclosure in the table.
With respect to security deposits, if a
consumer is required to pay a security
deposit prior to obtaining a credit card
and that security deposit is not charged
to the account but is paid by the
consumer from separate funds, a card
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issuer must necessarily disclose to the
consumer that a security deposit is
required, so that the consumer knows to
submit the deposit in order to obtain the
card. A security deposit in these
instances is likely to be sufficiently
highlighted in the materials
accompanying the application or
solicitation, and does need to appear in
the table. Nonetheless, the Board
recognizes that a security deposit may
need to be highlighted when the deposit
is not paid from separate funds but is
charged to the account when the
account is opened, particularly when
the security deposit may significantly
decrease consumers’ available credit
when the account is opened. Thus, as
described above, the final rule provides
that if (1) a card agreement requires
payment of a fee for issuance or
availability of credit, or a security
deposit, (2) the fee or security deposit
will be charged to the account when it
is opened, and (3) the total of those fees
and security deposit equal 15 percent or
more of the minimum credit limit
offered with the card, the card issuer
must disclose in the table an example of
the amount of the available credit that
a consumer would have remaining after
these fees or security deposit are debited
to the account, assuming that the
consumer receives the minimum credit
limit offered on the card.
4. Reasons terms may change. In
response to the June 2007 Proposal,
several commenters suggested that the
Board should require in the table a
disclosure of the reasons issuers may
change terms on the account. Typically,
a credit card issuer will reserve the right
to change terms on the account at any
time for any reason. These commenters
believed that a disclosure of the issuer’s
ability to change terms for any reason at
any time would alert consumers to the
practice at the outset of the relationship
and could promote competition among
issuers regarding use of the practice.
The Board is not requiring in the table
a disclosure of the reasons issuers may
change terms on the account. In
consumer testing conducted by the
Board in March 2008, participants were
asked to compare two credit card offers
where the offers contained different
account terms, such as APRs and fees.
In addition, one of these offers included
a disclosure in the table that the card
issuer could change APRs ‘‘at any time
for any reason,’’ while the other offer
did not include this disclosure. While
about half of the participants indicated
they considered it a positive factor that
one of the offers did not include a
disclosure that APRs could change at
any time for any reason, this fact did not
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ultimately impact which offer they
chose.
Thus, it does not appear consumers
would shop for a credit card based on
this disclosure, and allowing this
disclosure in the table may distract from
more important information in the table,
and contribute to ‘‘information
overload.’’ Nonetheless, the Board
believes that it is important for
consumers to be properly informed
when terms on their accounts are
changing, and the final rule contains
provisions relating to change-in-terms
notices and penalty rate notices that are
designed to achieve this goal. See
section-by-section analysis to § 226.9(c)
and (g). In addition, the Board and other
federal banking agencies have issued
final rules published elsewhere in
today’s Federal Register that generally
prohibit the application of increased
rates to existing balances. The Board
believes that the substantive protection
provided by these rules mitigates the
impact of many rate increases, and
decreases the need for an up-front
disclosure of the issuer’s reservation of
the right to change terms.
5. Fees. In response to the June 2007
Proposal, several consumer groups
suggested that in addition to the fees
that the Board has proposed to be
included in the table, the Board should
require that any fee that a creditor
charges to more than 5 percent of its
cardholders be disclosed in the table. In
addition, one member of Congress
suggested that issuers be required to
disclose in the table fees to pay by
phone or on the Internet.
As described above, under the final
rule, issuers will be required to disclose
certain transaction fees and penalty fees,
such as cash advance fees, balance
transfer fees, late-payment fees, and
over-the-limit fees, in the table because
these fees are frequently paid by
consumers, and consumers in testing
and comment letters have indicated
these fees are important for shopping
purposes. The Board is not requiring
issuers to disclose other fees in the
table, such as fees to pay by phone or
on the Internet, because these fees tend
to be imposed less frequently and are
not fees on which consumers tend to
shop. In consumer testing conducted for
the Board prior to the June 2007
Proposal, participants tended to
mention cash advance fees, balance
transfer fees, late-payment fees, and
over-the-limit fees as the most important
fees they would want to know when
shopping for a credit card. In addition,
most participants understood that
issuers were allowed to impose
additional fees, beyond those disclosed
in the table. Thus, the Board believes it
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is important to highlight in the table the
fees that most consumers want to know
when shopping for a card, rather than
including infrequently-paid fees, to
avoid creating ‘‘information overload’’
such that consumers could not easily
identify the fees that are most important
to them. In addition, the Board is not
imposing a requirement that issuers
disclose in the table any fee that the
issuer charges to more than 5 percent of
the cardholders for the card. This would
undercut the uniformity of the table. For
example, although most issuers may
charge a certain fee, such as a fee to pay
by phone, requiring issuers to disclose
a fee if the issuer charges it to more than
5 percent of the cardholders for the
card, could mean that some issuers
would disclose the fee to pay by phone
and some would not, even though most
issuers charge this fee. The Board
recognizes that fees can change over
time, and the Board plans to monitor the
market and update the fees required to
be disclosed in the table as necessary.
In addition, in response to the June
2007 Proposal, one federal banking
agency suggested that the Board include
a disclosure in the table when an issuer
may impose an over-the-limit or other
penalty fee based on circumstances that
result solely from the imposition of
other fees or finance charges, or if the
contract permits it to impose penalty
fees in consecutive cycles based on a
single failure by the consumer to abide
by the terms of the account. The Board
is not requiring this disclosure in the
table. The Board believes that
consumers are not likely to consider this
information in shopping for a credit
card. Requiring this disclosure in the
table may distract from important
information in the table, and contribute
to ‘‘information overload.’’
5a(c) Direct Mail and Electronic
Applications
5a(c)(1) General
Electronic applications and
solicitations. As discussed above, the
Bankruptcy Act amended TILA Section
127(c) to require that solicitations to
open a card account using the Internet
or other interactive computer service
must contain the same disclosures as
those made for applications or
solicitations sent by direct mail. 15
U.S.C. 1637(c)(7). The interim final
rules adopted by the Board in 2001
revised § 226.5a(c) to apply the direct
mail rules to electronic applications and
solicitations. In the June 2007 Proposal,
the Board proposed to retain these
provisions in § 226.5a(c)(1). (Current
§ 226.5a(c) would be revised and
renumbered as new § 226.5a(c)(1).) The
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final rule adopts new § 226.5a(c)(1) as
proposed.
The Bankruptcy Act also requires that
the disclosures for electronic offers must
be ‘‘updated regularly to reflect the
current policies, terms, and fee
amounts.’’ In the June 2007 Proposal,
the Board proposed to revise § 226.5a(c)
to implement the ‘‘updated regularly’’
standard in the Bankruptcy Act with
regard to the accuracy of variable rates.
As proposed, a new § 226.5a(c)(2) would
have been added to address the
accuracy of variable rates in direct mail
and electronic applications and
solicitations. This new section would
have required issuers to update variable
rates disclosed on mailed applications
and solicitations every 60 days and
variable rates disclosed on applications
and solicitations provided in electronic
form every 30 days, and to update other
terms when they change. As proposed,
§ 226.5a(c)(2) consisted of two
subsections.
Section 226.5a(c)(2)(i) would have
provided that § 226.5a disclosures
mailed to a consumer must be accurate
as of the time the disclosures are
mailed. This section also would have
provided that an accurate variable APR
is one that is in effect within 60 days
before mailing. Section 226.5a(c)(2)(ii)
would have provided that § 226.5a
disclosures provided in electronic form
(except for a variable APR) must be
accurate as of the time they are sent to
a consumer’s e-mail address, or as of the
time they are viewed by the public on
a Web site. As proposed, this section
would have provided that a variable
APR is accurate if it is in effect within
30 days before it is sent, or viewed by
the public. Many of the provisions
included in proposed § 226.5a(c)(2)
were incorporated from current
§ 226.5a(b)(1). To eliminate redundancy,
the Board proposed to revise
§ 226.5a(b)(1) by deleting
§ 226.5a(b)(1)(ii), (b)(1)(iii), and
comment 5a(c)–1.
In response to the June 2007 Proposal,
one commenter suggested that all
variable APR accuracy standards should
be simplified to allow for disclosures to
be modified every 60 days. This
commenter suggested that issuers
should be able to follow a 60-day
standard for accuracy for APR
disclosures no matter how they are
delivered to ease the burden of
compliance. This commenter also
indicated that issuers often mail a
solicitation for a credit card to a
consumer and post the same offer on a
Web site or e-mail it to the consumer.
The disclosures for the same offer could
be different, if the rate mailed is 60 days
old and the offer on the Web site is 30
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days old. This commenter also indicated
that having to create changes to the
direct mail documents for offers
delivered electronically is inefficient
and costly. On the other hand, one
consumer group commenter suggested
that all electronic disclosures should be
accurate as of the date when given,
including variable rate APRs.
The Board adds § 226.5a(c)(2) and
deletes § 226.5a(b)(1)(ii), (b)(1)(iii), and
comment 5a(c)–1 as proposed. The
Board believes the 30-day and 60-day
accuracy requirements for variable rates
strike an appropriate balance between
seeking to ensure consumers receive
updated information and avoiding
imposing undue burdens on creditors.
The Board believes it is unnecessary for
creditors to disclose to consumers the
exact variable APR in effect on the date
the application or solicitation is
accessed by the consumer, because
consumers generally understand that
variable rates are subject to change.
Moreover, it would be costly and
operationally burdensome for creditors
to comply with a requirement to
disclose the exact variable APR in effect
at the time the application or
solicitation is accessed. The obligation
to update the other terms when they
change ensures that consumers receive
information that is accurate and current,
and should not impose significant
burdens on issuers. These terms
generally do not fluctuate with the
market like variable rates. In addition,
the Board understands that issuers
typically change other terms
infrequently, perhaps once or twice a
year.
5a(d) Telephone Applications and
Solicitations
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5a(d)(1) Oral Disclosure
Section 226.5a(d) specifies rules for
providing cost disclosures in oral
applications and solicitations initiated
by a card issuer. Pursuant to TILA
Section 127(c)(2), card issuers generally
must provide certain cost disclosures
during the oral conversation in which
the application or solicitation is given.
Alternatively, an issuer is not required
to give the oral disclosures if the card
issuer either does not impose a fee for
the issuance or availability of a credit
card (as described in § 226.5a(b)(2)) or
does not impose such a fee unless the
consumer uses the card, provided that
the card issuer provides the disclosures
later in a written form. 15 U.S.C.
1637(c)(2).
Consumer-initiated calls. In response
to the June 2007 Proposal, several
consumer group commenters suggested
that the requirements to provide oral
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disclosures in § 226.5a(d)(1) should not
be limited to applications and
solicitations initiated by the card issuer.
Instead, the Board should require oral
disclosures for all calls resulting in an
application or solicitation for a credit
card—even if the consumer rather than
the issuer initiates the telephone call.
Consistent with the statutory
requirement in TILA Section 127(c)(2),
the final rule in § 226.5a(d)(1) continues
to limit the requirement to provide oral
disclosure to situations where oral
applications and solicitations are
initiated by a card issuer. 15 U.S.C.
1637(c)(2).
Written applications. In response to
the June 2007 Proposal, several
consumer group commenters suggested
that the Board require that all
applications be made in writing. They
indicated that while an issuer could
offer the credit card over the phone, the
consumer should be required to sign an
application to ensure that he or she
actually applied for the card and not a
thief or errant household member. The
final rule does not require all
applications for credit cards to be made
in writing. Allowing oral applications
and solicitations is consistent with the
statutory provision in TILA Section
127(c)(2). 15 U.S.C. 1637(c)(2).
Available credit disclosure. Currently,
under § 226.5a(d)(1), if the issuer
provides the disclosures orally, the
issuer must provide information
required to be disclosed under
§ 226.5a(b)(1) through (b)(7). This
includes information about (1) APRs; (2)
fees for issuance or availability of credit;
(3) minimum or fixed finance charges;
(4) transaction charges for purchases; (5)
grace period on purchases; (6) balance
computation method; and (7) as
applicable, a statement that charges
incurred by use of the charge card are
due when the periodic statement is
received.
In the June 2007 Proposal, the Board
did not propose to revise § 226.5a(d)(1).
In response to the June 2007 Proposal,
some consumer group commenters
urged the Board to revise § 226.5a(d)(1)
to require issuers that are marketing
credit cards by telephone to disclose
certain additional information to
consumers at the time of the phone call,
such as the cash advance fee, the latepayment fee, the over-the-limit fee, the
balance transfer fee, information about
penalty rates, any fees for required
insurance, and the disclosure about
available credit in proposed
§ 226.5a(b)(16).
In the May 2008 Proposal, the Board
proposed to amend § 226.5a(d)(1) to
require that if an issuer provides the
oral disclosures, the issuer must also
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disclose orally, if applicable, the
information about available credit in
proposed § 226.5a(b)(16) pursuant to the
Board’s authority under TILA Section
127(c)(5) to add or modify § 226.5a
disclosures as necessary to carry out the
purposes of TILA. 15 U.S.C. 1637(c)(5).
In response to the May 2008 Proposal,
commenters generally supported this
aspect of the proposal.
The final rule amends § 226.5a(d)(1),
as proposed. Currently, issuers that
provide the oral disclosures must
inform consumers about the fees for
issuance and availability of credit that
are applicable to the card. The Board
believes that the information about
available credit would complement this
disclosure, by disclosing to consumers
the impact of these fees on the available
credit.
Other oral disclosures. In response to
the June 2007 Proposal, several
consumer groups suggested that issuers
should be required to provide all of the
disclosures required by proposed
§ 226.5a(b)(1) through (b)(17) orally with
respect to an oral application or
solicitation, including cash advance
fees, late-payment fees, over-the-limit
fees, balance transfer fees, and fees for
required insurance. In the
supplementary information to the May
2008 Proposal, the Board did not
propose to require issuers to provide
orally a disclosure of the fees described
above. The Board was concerned that
requiring this information in oral
conversations about credit cards would
lead to ‘‘information overload’’ for
consumers. In response to the May 2008
Proposal, consumer groups still believed
that consumers should receive this
information when making the decision
whether to apply for a card. They
further suggested that the solution to
‘‘information overload’’ was to require a
written application to be made
whenever there is a telephone credit
card application or solicitation. As
explained above, the final rule does not
require applications for credit cards to
be made in writing. Allowing oral
applications and solicitations is
consistent with the statutory provision
in TILA Section 127(c)(2). 15 U.S.C.
1637(c)(2).
5a(d)(2) Alternative Disclosure
Section 226.5a(d) specifies rules for
providing cost disclosures in oral
applications and solicitations initiated
by a card issuer. Card issuers generally
must provide certain cost disclosures
orally during the conversation in which
the application or solicitation is
communicated to the consumer.
Alternatively, an issuer is not required
to give the oral disclosures if the card
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issuer either does not impose a fee for
the issuance or availability of a credit
card (as described in § 226.5a(b)(2)) or
does not impose such a fee unless the
consumer uses the card, provided that
the card issuer provides the disclosures
later in a written form. Specifically, the
issuer must provide the disclosures
required by § 226.5a(b) in a tabular
format in writing within 30 days after
the consumer requests the card (but in
no event later than the delivery of the
card), and disclose the fact that the
consumer need not accept the card or
pay any fee disclosed unless the
consumer uses the card. In the June
2007 Proposal, the Board proposed to
add comment 5a(d)–2 to indicate that an
issuer may disclose in the table that the
consumer is not required to accept the
card or pay any fee unless the consumer
uses the card.
Account is not approved. In response
to the June 2007 Proposal, one
commenter suggested that the Board
clarify that the written alternative
disclosures would only be necessary if
the application for the account is
approved. The Board notes that current
comment 5a(d)–1 indicates that the oral
and alternative written disclosure
requirements do not apply in situations
where no card will be issued because,
for example, the consumer indicates
that he or she does not want the card,
or the card issuer decides either during
the telephone conversation or later not
to issue the card. This comment is
retained in the final rule.
Substitution of account-opening table
for table required by § 226.5a. In
response to the June 2007 Proposal, one
commenter suggested that the Board
clarify that the account-opening table
may substitute for the written
alternative disclosures set forth in
§ 226.5a(d)(2). In the June 2007
Proposal, comment 5a–2 provided, in
part, that issuers in complying with
§ 226.5a(d)(2) may substitute the
account-opening table in lieu of the
disclosures required by § 226.5a, if the
issuer provides the disclosures required
by § 226.6 on or with the application or
solicitation. See proposed § 226.6(b)(4).
Because the written alternative
disclosures are not provided with the
application or solicitation, the Board
recognizes that proposed comment 5a–
2 might have led to confusion about
whether the account-opening table
described in § 226.6(b)(1) may be
substituted for the written alternative
disclosures. In the final rule, the Board
has revised comment 5a–2 to delete the
reference to the alternative written
disclosures in § 226.5a(d). Instead, the
Board adds new comment 5a(d)–3 to
indicate that issuers may substitute the
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account-opening table described in
§ 226.6(b)(1) in lieu of the alternative
written disclosures described in
§ 226.5a(d)(2).
Mailing of written alternative
disclosures. In response to the June 2007
Proposal, several consumer group
commenters suggested that the Board
require issuers to provide the written
alternative disclosures in the mailing
that delivers the card, and should
impose requirements that will ensure
that the disclosures are prominent.
Otherwise, issuers may make the
written alternative disclosures in
separate mailings, in an obscure part of
the cover letter with the card, or in other
ways that are designed not to attract
consumers’ attention. The final rule
does not contain this provision. The
Board expects that issuers will
substitute the account-opening table
described in § 226.6(b)(1) in lieu of the
written alternative disclosures described
in § 226.5a(d)(2). Card issuers typically
mail account-opening disclosures with
the card.
Right to reject account. As described
above, an issuer is not required to give
the oral disclosures if the card issuer
either does not impose a fee for the
issuance or availability of a credit card
(as described in § 226.5a(b)(2)) or does
not impose such a fee unless the
consumer uses the card, provided that
the card issuer provides the disclosures
later in a written form. 15 U.S.C.
1637(c)(2). In the final rule,
§ 226.5a(d)(2) is revised to be consistent
with the right to reject the account given
in § 226.5(b)(1)(iv) with respect to
account-opening disclosures. As
discussed in the section-by-section
analysis to § 226.5(b)(1)(iv), the final
rule amends § 226.5(b)(1)(iv) to provide
that creditors may collect or obtain the
consumer’s promise to pay a
membership fee before the accountopening disclosures are provided, if the
consumer can reject the plan after
receiving the disclosures. In addition, as
discussed in the section-by-section
analysis to § 226.6(b)(2)(xiii), the final
rule also requires creditors to disclose in
the account-opening table described in
§ 226.6(b)(1) the right to reject described
in § 226.5(b)(1)(iv) if required fees for
the availability or issuance of credit, or
a security deposit, equal 15 percent or
more of the actual credit limit offered on
the account at account opening. See
§ 226.6(b)(2)(xiii).
The Board expects that issuers will
provide the account-opening table
described in § 226.6(b)(1) in lieu of the
alternative written disclosures described
in § 226.5a(d)(2). The final rule revises
comment 5a(d)–2 to specify that the
right to reject the plan referenced in
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5303
§ 226.5a(d)(2) with respect to the
alternative written disclosures is the
same as the right to reject the plan
described in § 226.5(b)(1)(iv) with
respect to account-opening disclosures.
An issuer may substitute the accountopening summary table described in
§ 226.6(b)(1) in lieu of the written
alternative disclosures specified in
§ 226.5a(d)(2)(ii). In that case, the
disclosure about the right to reject
specified in § 226.5a(d)(2)(ii)(B) must
appear in the table, if the issuer is
required to do so pursuant to
§ 226.6(b)(2)(xiii). Otherwise, the
disclosure specified in
§ 226.5a(d)(2)(ii)(B) may appear either in
or outside the table containing the
required credit disclosures.
5a(d)(3) Accuracy
As proposed in June 2007 Proposal,
§ 226.5a(d)(3) would have provided
guidance on the accuracy of telephone
disclosures. Current comment 5a(b)(1)–
3 specifies that for variable-rate
disclosures in telephone applications
and solicitations, the card issuer must
provide the rates currently applicable
when oral disclosures are provided. For
the alternative disclosures under
§ 226.5a(d)(2), an accurate variable APR
is one that is: (1) In effect at the time
the disclosures are mailed or delivered;
(2) in effect as of a specified date (which
rate is then updated from time to time,
for example, each calendar month); or
(3) an estimate in accordance with
§ 226.5(c). Current comment 5a(b)(1)–3
was proposed to be moved to
§ 226.5a(d)(3) under the June 2007
Proposal, except that the option of
estimating a variable APR would have
been eliminated as the least meaningful
of the three options. Proposed
§ 226.5a(d)(3) also would have specified
that if an issuer discloses a variable APR
as of a specified date, the issuer must
update the rate on at least a monthly
basis, the frequency with which variable
rates on most credit card products are
adjusted. The Board also proposed to
amend § 226.5a(d)(3) to specify that oral
disclosures under § 226.5a(d)(1) must be
accurate when given, consistent with
the requirement in § 226.5(c) that
disclosures must reflect the terms of the
legal obligation between the parties. For
the alternative disclosures, the proposal
would have specified that terms other
than variable APRs must be accurate as
of the time they are mailed or delivered.
In response to the June 2007 Proposal,
one commenter indicated that the
accuracy standard for oral disclosures
could potentially require an issuer to
update rates on a daily basis. This
commenter believed that this proposed
rule would create unnecessary burden
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on creditors and would provide little
benefit to consumers since the rates do
not generally vary by much from one
day to the next. The Board understands
that issuers typically adjust variable
rates for most credit card products on a
monthly basis, so as a practical matter,
issuers will only need to update the oral
disclosures on a monthly basis in order
to meet the requirement that oral
disclosures be accurate when given.
Section 226.5a(d)(3) is adopted as
proposed.
§ 226.5a(e)(1) and comment 5a–2. As
discussed in the section-by-section
analysis to § 226.6(b)(1), the final rule
requires creditors to provide certain
account-opening information in the
form of a table. Accordingly, the Board
deletes current § 226.5a(e)(2) and
current comments 5a(e)(2)–1 and –2 as
proposed, pursuant to the Board’s
authority under TILA Section 127(c)(5).
15 U.S.C. 1637(c)(5). Current
§ 226.5a(e)(3) and comment 5a(e)(3)–1
are renumbered accordingly.
5a(e) Applications and Solicitations
Made Available to General Public
TILA Section 127(c)(3) and § 226.5a(e)
specify rules for providing disclosures
in applications and solicitations made
available to the general public such as
‘‘take-one’’ applications and
applications in catalogs or magazines.
15 U.S.C. 1637(c)(3). These applications
and solicitations must either contain: (1)
The disclosures required for direct mail
applications and solicitations, presented
in a table; (2) a narrative that describes
how finance charges and other charges
are assessed; or (3) a statement that costs
are involved, along with a toll-free
telephone number to call for further
information.
Narrative that describes how finance
charges and other charges are assessed.
TILA Section 127(c)(3)(D) and
§ 226.5a(e)(2) allow issuers to meet the
requirements of § 226.5a for take-one
applications and solicitations by giving
a narrative description of certain
account-opening disclosures (such as
information about how finance charges
and other charges are assessed), a
statement that the consumer should
contact the card issuer for any change in
the required information and a toll-free
telephone number or a mailing address
for that purpose. 15 U.S.C.
1637(c)(3)(D). Currently, this
information does not need to be in the
form of a table, but may be a narrative
description, as is also currently allowed
for account-opening disclosures. In the
June 2007 Proposal, the Board proposed
to require that certain account-opening
information (such as information about
key rates and fees) must be given in the
form of a table. Therefore, the Board
also proposed that card issuers give this
same information in a tabular form in
take-one applications and solicitations.
Specifically, the Board proposed to
delete § 226.5a(e)(2) and comments
5a(e)(2)–1 and –2 as obsolete. Under the
proposal, card issuers that provide cost
disclosures in take-one applications and
solicitations would have been required
to provide the disclosures in the form of
a table, for which they could use the
account-opening summary table. See
5a(e)(4) Accuracy
For applications or solicitations that
are made available to the general public,
if a creditor chooses to provide the cost
disclosures on the application or
solicitation, § 226.5a(b)(1)(ii) currently
requires that any variable APR disclosed
must be accurate within 30 days before
printing. In the June 2007 Proposal, the
Board proposed to move this provision
to § 226.5a(e)(4). In addition, proposed
§ 226.5a(e)(4) also would have specified
that other disclosures must be accurate
as of the date of printing. The final rule
adopts § 226.5a(e)(4) and accompanying
commentary as proposed.
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5a(f) In-Person Applications and
Solicitations
Card issuer and person extending
credit are not the same. Existing
§ 226.5a(f) and its accompanying
commentary contain special charge card
rules that address circumstances in
which the card issuer and the person
extending credit are not the same
person. (These provisions implement
TILA Section 127(c)(4)(D), 15 U.S.C.
1637(c)(4)(D).) The Board understands
that these types of cards are no longer
being offered. Thus, in the June 2007
Proposal, the Board proposed to delete
these provisions and Model Clause G–
12 from Regulation Z as obsolete,
recognizing that the statutory provision
in TILA Section 127(c)(4)(D) will remain
in effect if these products are offered in
the future. The Board also requested
comment on whether these provisions
should be retained in the regulation.
Under the June 2007 Proposal, a
commentary provision referencing the
statutory provision would have been
added to § 226.5(d), which addresses
disclosure requirements for multiple
creditors. See section-by-section
analysis to § 226.5(d). The final rule
deletes current § 226.5a(f),
accompanying commentary, and Model
Clause G–12 as proposed.
In-person applications and
solicitations. In the June 2007 Proposal,
the Board proposed a new § 226.5a(f)
and accompanying commentary to
address in-person applications and
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solicitations initiated by the card issuer.
For in-person applications, a card issuer
initiates a conversation with a consumer
inviting the consumer to apply for a
card account, and if the consumer
responds affirmatively, the issuer takes
application information from the
consumer. For example, in-person
applications include instances in which
a retail employee, in the course of
processing a sales transaction using the
customer’s bank credit card, invites the
customer to apply for the retailer’s
credit card and the customer submits an
application.
For in-person solicitations, a card
issuer makes an in-person offer to a
consumer to open an account that does
not require an application. For example,
in-person solicitations include instances
where a bank employee offers a
preapproved credit card to a consumer
who came into the bank to open a
checking account.
Currently, in-person applications in
response to an invitation to apply are
exempted from § 226.5a because they
are considered applications initiated by
consumers. (See current comments
5a(a)(3)–2 and 5a(e)–2.) On the other
hand, in-person solicitations are not
specifically addressed in § 226.5a.
Neither in-person applications nor
solicitations are specifically addressed
in TILA.
In the June 2007 Proposal, the Board
proposed to cover in-person
applications and solicitations under
§ 226.5a, pursuant to the Board’s
authority under TILA Section 105(a) to
make adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1604(a). In the June 2007
Proposal, existing comment 5a(a)(3)–2
(which would be moved to comment
5a(a)(5)–1) and comment 5a(e)–2 would
have been revised to be consistent with
§ 226.5a(f). No comments were received
on these proposed changes.
Thus, the Board adopts these changes
as proposed pursuant to its TILA
Section 105(a) authority. 15 U.S.C.
1604(a). Requiring in-person
applications and solicitations to include
credit terms under § 226.5a would help
serve TILA’s purpose to provide
meaningful disclosure of credit terms so
that a consumer will be able to compare
more readily the various credit terms
available to him or her, and avoid the
uninformed use of credit. 15 U.S.C.
1601(a). Also, the Board understands
that card issuers routinely provide
§ 226.5a disclosures in these
circumstances; therefore, any additional
compliance burden would be minimal.
Card issuers must provide the
disclosures required by § 226.5a in the
form of a table, and those disclosures
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must be accurate either when given
(consistent with the direct mail rules) or
when printed (consistent with one
option for the take-one rules). See
§ 226.5a(c) and (e)(1). These two
alternatives provide issuers flexibility,
while also providing consumers with
the information they need to make
informed credit decisions.
5a(g) Balance Computation Methods
Defined
TILA Section 127(c)(1)(A)(iv) calls for
the Board to name not more than five of
the most common balance computation
methods used by credit card issuers to
calculate the balance for purchases on
which finance charges are computed. 15
U.S.C. 1637(c)(1)(A)(iv). If issuers use
one of the balance computation methods
named by the Board, the issuer must
disclose that name of the balance
computation method as part of the
disclosures required by § 226.5a and is
not required to provide a description of
the balance computation method. If the
issuer uses a balance computation
method that is not named by the Board,
the issuer must disclose a detailed
explanation of the balance computation
method. See current § 226.5a(b)(6).
Currently, the Board has named four
balance computation methods: (1)
Average daily balance (including new
purchases) or (excluding new
purchases); (2) two-cycle average daily
balance (including new purchases) or
(excluding new purchases); (3) adjusted
balance; and (4) previous balance. In the
June 2007 and May 2008 Proposals, the
Board proposed to retain these four
balance computation methods.
In response to the June 2007 Proposal,
several industry commenters suggested
that the Board add the ‘‘daily balance
method’’ to the list of balance
computation methods listed in the
regulation. These commenters indicated
that the ‘‘daily balance method’’ is one
of the most common balance
computation methods used by card
issuers. Currently, comment 5a(g)–1
provides that card issuers using the
daily balance method may disclose it
using the name average daily balance
(including new purchases) or average
daily balance (excluding new
purchases), as appropriate.
Alternatively, such card issuers may
explain the method. The final rule
revises § 226.5a(g) to include daily
balance method as one of the balance
computation methods named in the
regulation. As a result, card issuers may
disclose ‘‘daily balance method’’ as the
name of the balance computation
method used as part of the disclosures
required by § 226.5a, and are not
required to provide a description of the
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balance computation method. The
Board deletes current comment 5a(g)–1,
which provides that card issuers using
the daily balance method may disclose
it using the name average daily balance
(including new purchases) or average
daily balance (excluding new
purchases), as appropriate. See also
§ 226.6(b)(2)(vi) and § 226.7(b)(5), which
allow creditors using balance
calculation methods identified in
§ 226.5a(g) to provide abbreviated
disclosures at account opening and on
periodic statements.
In addition, in response to the May
2008 Proposal, several industry
commenters requested that if the
proposal by the Board and other federal
banking agencies to prohibit certain
issuers from using the two-cycle balance
computation method was adopted, the
Board should include a cross reference
in § 226.5a(g) indicating that some
issuers are not allowed to use the twocycle balance computation method
described in § 226.5a(g). Under rules
issued by the Board and other federal
banking agencies published elsewhere
in today’s Federal Register, most credit
card issuers are prohibited from using
the two-cycle balance computation
method described in § 226.5a(g).
Comment 5a(g)–1 is amended to specify
that some issuers may be prohibited
from using the two-cycle balance
computation method described in
§ 226.5a(g)(2)(i) and (ii) and to cross
reference the rules issued by the federal
banking agencies, as described above.
Section 226.6 Account-Opening
Disclosures
TILA Section 127(a), implemented in
§ 226.6, requires creditors to provide
information about key credit terms
before an open-end plan is opened, such
as rates and fees that may be assessed
on the account. Consumers’ rights and
responsibilities in the case of
unauthorized use or billing disputes are
also explained. 15 U.S.C. 1637(a). See
also Model Forms G–2 and G–3 in
Appendix G to part 226. For a
discussion about account-opening
disclosure rules and format
requirements, see the section-by-section
analysis to § 226.6(a) for HELOCs
subject to § 226.5b, and § 226.6(b) for
open-end (not home-secured) plans.
6(a) Rules Affecting Home-Equity Plans
Account-opening disclosure and
format requirements for HELOCs subject
to § 226.5b were unaffected by the June
2007 Proposal, consistent with the
Board’s plan to review Regulation Z’s
disclosure rules for home-secured credit
in a separate rulemaking. To facilitate
compliance, the substantively unrevised
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5305
rules applicable only to HELOCs are
grouped together in § 226.6(a), as
discussed in this section-by-section
analysis to § 226.6(a). (See redesignation
table below.)
Commenters supported the proposed
organizational changes to ease
compliance. All disclosure requirements
applying exclusively to HELOCs subject
to § 226.5b are set forth in § 226.6(a), as
proposed. Rules relating to the
disclosure of finance charges currently
in § 226.6(a)(1) through (a)(4) are moved
to § 226.6(a)(1)(i) through (a)(1)(iv);
those rules and accompanying official
staff interpretations are substantively
unchanged. Rules relating to the
disclosure of other charges are moved
from current § 226.6(b) to § 226.6(a)(2),
and specific HELOC-related disclosure
requirements are moved from current
§ 226.6(e) to § 226.6(a)(3). Rules of
general applicability to open-end credit
plans relating to security interests and
billing error disclosure requirements are
moved without substantive change from
current § 226.6(c) and (d) (proposed as
§ 226.6(c)(1) and (c)(2) in the June 2007
Proposal) to § 226.6(a)(4) and (a)(5), to
ease compliance.
Several technical revisions to
commentary provisions described in the
June 2007 Proposal are adopted for
clarity and in some cases for
consistency with corresponding
comments to § 226.6(b)(4), which
addresses rate disclosures for open-end
(not home-secured) plans; these
revisions are not intended to be
substantive. See, for example, comments
6(a)(1)(ii)–1 and 6(b)(4)(i)(B)–1, which
address disclosing ranges of balances.
For the reasons set forth in the sectionby-section analysis to § 226.6(b)(3), the
Board updates references to ‘‘free-ride
period’’ as ‘‘grace period’’ in the
regulation and commentary to
§ 226.6(a), without any intended
substantive change.
Also, commentary provisions that
currently apply to open-end plans
generally but are inapplicable to
HELOCs are not included in the
commentary provisions related to
§ 226.6(a), as proposed. For example,
guidance in current 6(a)(2)–2 regarding
a creditor’s general reservation of the
right to change terms is not included in
comment 6(a)(1)(ii)–2, because
§ 226.5b(f)(1) prohibits ‘‘ratereservation’’ clauses for HELOCs.
Model forms and clauses. Revisions to
current forms and a new form that
creditors offering HELOCs may use are
adopted as proposed. In response to
comments received on the June 2007
Proposal, the Board proposed in May
2008 to add a new paragraph to
Appendix G–1 (Balance Computation
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Methods Model Clauses) to part 226 to
describe the daily balance computation
method. A new Appendix G–1(A) to
part 226 was also proposed for creditors
offering open-end (not home-secured)
plans. See section-by-section analysis to
§ 226.6(b)(4)(i)(D).
For the reasons set forth in the May
2008 Proposal, the Board is adopting the
revisions to Appendix G–1 to part 226,
retitled as Balance Computation
Methods Model Clauses (Home-equity
Plans) to ease compliance, as proposed.
Comment App. G–1 is revised to clarify
that a creditor offering HELOCs may use
the model clauses in Appendix G–1 or
G–1(A), at the creditor’s option.
In addition, for the reasons discussed
in the section-by-section analysis to
§§ 226.12 and 226.13, model language
has been added to Model Clause G–2
(Liability for Unauthorized Use Model
Clause), Model Form G–3 (Long-form
Billing-error Rights Model Form Homeequity Plans) and Model Form G–4
(Alternative Billing-error Rights Model
Form Home-equity Plans) regarding
consumers’ use of electronic
communication relating to unauthorized
transactions or billing disputes. Like
with Model Clauses G–1 and G–1(A),
the Board is adding new forms G–3(A)
and G–4(A) for creditors offering openend (not home-secured) plans, which a
creditor offering HELOCs may use, at
the creditor’s option. See comment app.
G–3.
6(b) Rules Affecting Open-end (not
Home-secured) Plans
All account-opening disclosure
requirements applying to open-end (not
home-secured) plans are set forth in
§ 226.6(b). The Board is adopting two
significant revisions to account-opening
disclosures for open-end (not homesecured) plans, which are set forth in
§ 226.6(b), as proposed. The revisions
(1) require a tabular summary of key
terms to be provided before an account
is opened (see § 226.6(b)(1) and (b)(2)),
and (2) reform how and when cost
disclosures must be made (see
§ 226.6(b)(3) for content, § 226.5(b) and
§ 226.9(c) for timing).
In response to comments received on
the June 2007 Proposal, § 226.6(b) has
been reorganized in the final rule for
clarity. Rules relating to the accountopening tabular summary are set forth
in § 226.6(b)(1) and (b)(2) and mirror, to
the extent applicable, the organization
and text of disclosure requirements for
the tabular summary required to
accompany credit or charge card
applications or solicitations in § 226.5a.
General disclosure requirements about
costs imposed as part of the plan are set
forth in § 226.6(b)(3), and additional
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requirements for disclosing rates are at
§ 226.6(b)(4). Rules about disclosures for
optional credit insurance or debt
cancellation or suspension coverage are
set forth at § 226.6(b)(5). Rules of
general applicability to open-end credit
plans relating to security interests and
billing error disclosure requirements,
also are moved to § 226.6(b)(5) without
substantive change from current
§ 226.6(c) and (d) (proposed as
§ 226.6(c)(1) and (c)(2) in the June 2007
Proposal), to ease compliance.
6(b)(1) Format for Open-end (not Homesecured) Plans
As provided by Regulation Z,
creditors may, and typically do, include
account-opening disclosures as a part of
an account agreement document that
also contains other contract terms and
state law disclosures. The agreement is
typically lengthy and in small print. The
June 2007 Proposal would have
introduced format requirements for
account-opening disclosures for openend (not home-secured) plans at
§ 226.6(b)(4), based on proposed format
and content requirements for the tabular
disclosures provided with direct mail
applications for credit and charge cards
under § 226.5a. Proposed forms under
G–17 in Appendix G would have
illustrated the account-opening tables.
The proposal sought to summarize key
information most important to informed
decision-making in a table similar to
that required on or with credit and
charge card applications and
solicitations. TILA disclosures that are
typically lengthy or complex and less
often utilized in determining how to use
an account, such as how variable rates
are determined, could continue to be
integrated with the account agreement
terms but could not be placed in the
table. Uniformity in the presentation of
key information promotes consumers’
ability to compare account terms.
Commenters generally supported
format rules that focus on presenting
essential information in a simplified
way. Consumer groups supported the
use of a tabular format similar to the
summary table required under § 226.5a,
to ease consumers’ ability to find
important information in a uniform
format, and as a means for consumers to
compare terms that are offered with
terms they actually receive. A state
consumer protection body urged the
Board to develop a glossary and, along
with some consumer groups, to mandate
use of uniform terms so that creditors
use the same term to identify fees.
Industry commenters voiced a
number of concerns about the accountopening summary table. Some suggested
the purposes of TILA disclosures are
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different at application and accountopening, and a table at account-opening
is redundant since consumers have
already made their credit decisions.
Some suggested that other techniques to
summarize information, such as an
index or table of contents, should be
permitted. In particular, industry
commenters asked for additional
flexibility to disclose risk-based APRs
outside the summary table, such as in a
welcome letter or documents
accompanying the account agreement,
or on a sales receipt when an open-end
plan is established at a retail store in
connection with the purchase of goods
or services. Others believed the
information was too simple and could
be misleading to consumers and in any
event would quickly become outdated.
To combat out-of-date disclosures, one
creditor suggested requiring a ‘‘real
time’’ version of account terms on-line,
with a paper copy available upon
request.
For the reasons stated in this sectionby-section analysis to § 226.6, the Board
is adopting the formatting requirements
generally as proposed, with revisions
noted below. In response to
commenters’ suggestions, the regulatory
text (moved from proposed § 226.6(b)(4)
to § 226.6(b)(1) and (b)(2)) more closely
tracks the regulatory text in § 226.5a, to
ease compliance.
The Board’s revisions to rules
affecting open-end (not home-secured)
plans contain a limited number of
specific words or phrases that creditors
are required to use. The Board, however,
has not adopted a glossary of terms nor
mandated use of terms as defined in
such a glossary, to provide flexibility to
creditors. Although the Board is
supportive of creditors that provide realtime account agreements on their Web
sites, the Board believes requiring all
creditors to do so would be overly
burdensome at this time, and has not
adopted such a requirement.
Open-end (not home-secured) plans
not involving a credit card. The June
2007 Proposal would have applied the
tabular summary requirement to all
open-end credit products, except
HELOCs. Such products include credit
card accounts, traditional overdraft
credit plans, personal lines of credit,
and revolving plans offered by retailers
without a credit card.
In response to the June 2007 Proposal,
some industry commenters asked the
Board to limit any new disclosure rules
to credit card accounts. They
acknowledged that credit card accounts
typically have complex terms, and a
tabular summary is an effective way to
present key disclosures. In contrast,
these commenters noted that other
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open-end (not home-secured) products
such as personal lines of credit or
overdraft plans have very few of the cost
terms required to be disclosed.
Alternatively, if the Board continued to
apply the new requirements to open-end
plans other than HELOCs, commenters
asked that the Board consider
publishing model forms to ease
compliance.
The Board believes that the benefits to
consumers from receiving a concise and
uniform summary of rates and
important fees for these other types of
open-end plans outweigh the costs, such
as developing the new disclosures and
revising them as needed. In the May
2008 Proposal, the Board proposed
Sample Form 17(D), which would have
illustrated disclosures for an open-end
(not home-secured) plan not involving a
credit card, to address commenters’
requests for guidance.
Some consumer groups supported the
requirement for a summary table for
open-end (not home-secured) plans that
are not credit card accounts. They
believe the summary table will help
consumers understand the terms of their
credit agreements. An industry
commenter also supported a model form
for creditors’ use but suggested adding
additional terms to the form such as a
fee for returned payment, or variablerate disclosures. One industry
commenter strongly objected to the
requirement for a summary table. This
commenter believes creditors will incur
substantial costs to comply with the
requirement and the commenter was not
convinced that a tabular format is the
only way creditors may provide
accurate and meaningful disclosures.
For the reasons set forth above, the
final rule, pursuant to the Board’s TILA
Section 105(a) authority, applies the
tabular summary requirement to all
open-end credit products, except
HELOCs, as proposed. Sample Form
17(D) is adopted, with some revisions.
The name of the balance calculation
method and billing error summary were
inadvertently omitted in the May 2008
Proposal below the table in the
proposed sample form, and they
properly appear in the final form. The
Board notes that § 226.6(b)(2) requires
creditors to disclose in the accountopening table the items in that section,
to the extent applicable. Thus, for
example, if a creditor offered an
overdraft protection line of credit with
a variable rate, the creditor must
provide the applicable variable-rate
disclosures, even though such
disclosures do not appear in Sample
Form 17(D).
Comparison to summary table
provided with credit card applications.
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The summary tables proposed in June
2007 to accompany credit and charge
card applications and solicitations and
to be provided at account opening were
similar but not identical. Under the June
2007 Proposal, at the card issuer’s
option, a card issuer providing a table
that satisfies the requirements of § 226.6
could satisfy the requirements of
§ 226.5a by providing the accountopening table.
In response to the June 2007 Proposal,
some commenters urged the Board to
require identical disclosure
requirements under § 226.6 and
§ 226.5a. Others supported greater
flexibility. As discussed below, the
disclosure requirements for the two
summary tables remain very similar but
are not identical in all respects. The
final rule includes comment 6(b)(1)–1,
adopted substantially as proposed as
comment 6(b)(4)–1, which provides
guidance on how the summary table for
§ 226.5a differs from the table for
§ 226.6. For clarity, rules under § 226.5a
that do not apply to account-opening
disclosures are specifically noted.
6(b)(1)(iii) Fees that Vary by State
For disclosures required to be
provided with credit card applications
and solicitations, if the amount of a fee
such as a late-payment fee or returnedpayment fee varies by state, card issuers
currently may disclose a range of fees
and a statement that the amount of the
fee varies by state. See § 226.5a(a)(4). In
the June 2007 Proposal, the Board noted
that a goal of the proposed accountopening summary table is to provide to
a consumer specific key information
about the terms of the account and that
permitting creditors to disclose a range
of fees seems not to meet that standard.
Thus, the proposal would have required
creditors to disclose the amount of the
fee applicable to the consumer. The
Board solicited comment on whether
there are any operational issues
presented by the proposal.
One commenter discussed operational
issues for creditors that are licensed to
do business under state law and must
vary late-payment fees, for example,
according to state law. Although the
letter focused on late-payment fee
disclosures on the periodic statement,
one alternative suggested to stating fees
applicable to the consumer’s account
was to permit such creditors to refer to
a disclosure where fees arranged by
applicable states would be identified.
Upon further consideration of the
issues related to disclosing fees in the
account-opening table fees that vary by
state, the Board is adopting a rule that
requires creditors to disclose specific
fees applicable to the consumer’s
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5307
account in the account-opening table,
with a limited exception. In general, a
creditor must disclose the fee applicable
to the consumer’s account; listing all
fees for multiple states in the accountopening summary table is not
permissible. The Board is concerned
that such an approach would detract
from the purpose of the table: To
provide key information in a simplified
way.
Currently, creditors licensed to do
business under state laws commonly
disclose at account opening as part of
the account agreement or disclosure
statement a matrix of fees applicable to
residents of various states. Creditors that
provide account-opening disclosures by
mail can more easily generate accountopening summaries with rates and
specific fees that apply to the consumer.
However, for creditors with retail stores
in a number of states, it is not
practicable to require fee-specific
disclosures to be provided when an
open-end (not home-secured) plan is
established in person in connection
with the purchase of goods or services.
If the Board were to impose such a
requirement, retail stores may need to
keep on hand copies of disclosures for
all states, because consumers from one
state can, and commonly do, shop and
obtain credit cards at retail locations in
other states. In addition, a retail store
creditor would need to rely on its
employees to determine at the point of
sale which state’s disclosures should be
provided to each consumer who opens
an open-end (not home-secured) plan.
Thus, the final rule provides in
§ 226.6(b)(1)(iii) that creditors imposing
fees such as late-payment fees or
returned-payment fees that vary by state
and providing the disclosures required
by § 226.6(b) in person at the time the
open-end (not home-secured) plan is
established in connection with
financing the purchase of goods or
services may, at the creditor’s option,
disclose in the account-opening table
either (1) the specific fee applicable to
the consumer’s account, or (2) the range
of the fees, if the disclosure includes a
statement that the amount of the fee
varies by state and refers the consumer
to the account agreement or other
disclosure provided with the accountopening summary table where the
amount of the fee applicable to the
consumer’s account is disclosed, for
example in a list of fees for all states.
Currently, creditors that establish openend plans at point of sale provide
account-opening disclosures at point of
sale before the first transaction, and
commonly provide an additional set of
account-opening disclosures when, for
example, a credit card is sent to the
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consumer. The Board believes that this
practice would continue and that the
account-opening disclosures provided
later, for example with the credit card,
would contain the specific rates and
fees applicable to the consumer’s
account, as the creditor must provide for
consumers who open accounts other
than at the point of sale.
6(b)(2) Required Disclosures for
Account-opening Table for Open-end
(not Home-secured) Plans
Fees. Under the June 2007 Proposal,
fees to be highlighted in the accountopening summary were identified in
§ 226.6(b)(4)(iii). The proposed list of
fees and categories of fees was intended
to be exclusive. The Board noted that it
considered these fees, among the
charges that TILA covers, to be the most
important fees, at least in the current
marketplace, for consumers to know
about before they start to use an
account. The fees identified in proposed
§ 226.6(b)(4)(iii) included charges that a
consumer could incur and which a
creditor likely would not otherwise be
able to disclose in advance of the
consumer engaging in the behavior that
triggers the cost, such as fees triggered
by a consumer’s use of a cash advance
check or by a consumer’s late payment.
Transaction fees imposed for
transactions in a foreign currency or that
take place in a foreign country also
would have been among the fees to be
disclosed at account opening.
Industry commenters generally
supported the proposal. Some consumer
groups believe it would be a mistake to
adopt a static list of fees to be disclosed
in the account-opening table. They
stated the credit card market is
dynamic, and a static list would
encourage creditors to establish new
fees that would not be disclosed as
prominently as those in the table. These
commenters suggested the Board also
require creditors to disclose in the
account-opening table any fee that a
creditor charges to more than 5 percent
of its cardholders.
The Board is adopting in § 226.6(b)(2)
the list of fees proposed in
§ 226.4(b)(4)(iii) as the exclusive list of
fees and categories of fees that must be
disclosed in the table, although
§ 226.6(b)(2) has been reorganized to
more closely track the requirements of
§ 226.5a. Accordingly, the fees required
to be disclosed in the table are those
identified in § 226.6(b)(2)(ii) through
(b)(2)(iv) and (b)(2)(vii) through
(b)(2)(xii); that is, fees for issuance or
availability of credit, minimum or fixed
finance charges, transaction fees, cash
advance fees, late-payment fees, overthe-limit fees, balance transfer fees,
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returned-payment fees, and fees for
required insurance, debt cancellation or
debt suspension coverage.
The Board intends this list of fees to
be exclusive, for two reasons. An
exclusive list eases compliance and
reduces the risk of litigation; creditors
have the certainty of knowing that as
new services (and associated fees)
develop, fees not required to be
disclosed in the summary table under
the final rule need not be highlighted in
the account-opening summary unless
and until the Board requires their
disclosure after notice and public
comment. And as discussed in the
section-by-section analysis to
§ 226.5(a)(1) and (b)(1), charges required
to be highlighted in the account-opening
table must be provided in a written and
retainable form before the first
transaction and before being increased
or newly introduced. Creditors have
more flexibility regarding disclosure of
other charges imposed as part of an
open-end (not home-secured) plan.
The exclusive list of fees also benefits
consumers. The list focuses on fees
consumer testing conducted for the
Board showed to be most important to
consumers. The list is manageable and
focuses on key information rather than
attempting to be comprehensive. Since
consumers must be informed of all fees
imposed as part of the plan before the
cost is incurred, not all fees need to be
included in the account-opening table
provided at account opening.
Payment allocation. Section
226.6(b)(4)(vi) of the June 2007 Proposal
would have required creditors to
disclose in the account-opening tabular
summary, if applicable, the information
regarding how payments will be
allocated if the consumer transfers
balances at a low rate and then makes
purchases on the account. The payment
allocation disclosure requirements
proposed for the account-opening table
mirrored the proposed requirements in
proposed § 226.5a(b)(15) to be provided
in the table given at application or
solicitation.
In May 2008, the Board and other
federal banking agencies proposed
limitations on how creditors may
allocate payments on outstanding credit
card balances. See 73 FR 28904, May 19,
2008. The Board indicated in the May
2008 Regulation Z Proposal that if the
proposed limitations were adopted, the
Board contemplated withdrawing
proposed § 226.6(b)(4)(vi). For the
reasons discussed in the section-bysection analysis to § 226.5a(b), the Board
is withdrawing proposed
§ 226.6(b)(4)(vi).
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6(b)(2)(i) Annual Percentage Rate
Section 226.6(b)(2)(i) (proposed at
§ 226.6(b)(4)(ii)) sets forth disclosure
requirements for rates that would apply
to accounts. Except as noted below, the
disclosure requirements for APRs in the
account-opening table are adopted for
the same reasons underlying, and
consistent with, the disclosure
requirements adopted for APRs in the
table provided with credit card
applications and solicitations. See
section-by-section analysis to
§ 226.5a(b)(1).
Periodic rates and index and margin
values are not permitted to be disclosed
in the table, for the same reasons
underlying, and consistent with, the
proposed requirements for the table
provided with credit card applications
and solicitations. See comments
5a(b)(1)–2 and –8. The index and
margin must be provided in the credit
agreement or other account-opening
disclosures pursuant to § 226.6(b)(4).
Creditors also must continue to disclose
periodic rates, as a cost imposed as part
of the plan, before the consumer agrees
to pay or becomes obligated to pay for
the charge, and these disclosures could
be provided in the credit agreement or
other disclosure, as is likely currently
the case.
The rate disclosures required for the
account-opening table differ from those
required for the table provided with
credit card applications and
solicitations. For applications and
solicitations, creditors may provide a
range of APRs or specific APRs that may
apply, where the APR is based at least
in part on a later determination of the
consumer’s creditworthiness. At
account opening, creditors must
disclose the specific APRs that will
apply to the account as proposed, with
a limited exception.
Similar to the discussion in the
section-by-section analysis to
§ 226.6(b)(1)(iii), the APR that some
creditors may charge vary by state. In
general, a creditor must disclose the
APR applicable to the consumer’s
account. Listing all APRs for multiple
states in the account-opening summary
box is not permissible. The Board is
concerned that such an approach would
detract from the purpose of the table: to
provide key information in a simplified
way. However, for creditors with retail
stores in a number of states, it is not
practicable to require APR-specific
disclosures to be provided when an
open-end (not home-secured) plan is
established in person in connection
with the purchase of goods or services.
Thus, the Board provides in
§ 226.6(b)(2)(i)(E) that creditors
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imposing APRs that vary by state and
providing the disclosures required by
§ 226.6(b) in person at the time the
open-end (not home-secured) plan is
established in connection with
financing the purchase of goods or
services may, at the creditor’s option,
disclose in the account-opening table
either (1) the specific APR applicable to
the consumer’s account, or (2) the range
of the APRs, if the disclosure includes
a statement that the APR varies by state
and refers the consumer to the account
agreement or other disclosure provided
with the account-opening summary
table where the APR applicable to the
consumer’s account is disclosed, for
example in a list of APRs for all states.
Currently, creditors that establish openend plans at point of sale provide
account-opening disclosures at point of
sale before the first transaction, and
commonly provide an additional set of
disclosures when, for example, a credit
card is sent to the consumer. The Board
believes that this practice would
continue and that the account-opening
summary provided with the additional
set of disclosures would contain the
APRs applicable to the consumer’s
account, as the creditor must provide for
consumers who open accounts other
than at point of sale.
This limited exception does not
extend to rates that vary due to
creditors’ pricing policies. Creditors that
offer risk-based APRs commonly offer
one or two rates, or perhaps three or
four, as opposed to retail creditors that
may offer a dozen or more rates, based
on varying state laws. The multiplicity
of rates and the training required for
retail sales staff to identify correctly
which state law governs the potential
account holder increases these creditors’
risk of inadvertent noncompliance.
Creditors that choose to offer risk-based
pricing, however, are better able to
manage their potential risk of
noncompliance. The exception is
intended to have a limited scope
because the Board believes consumers
benefit by knowing, at account-opening,
the actual rates that will apply to their
accounts.
Discounted and premium initial rates.
Currently, a discounted initial rate may,
but is not required to, be disclosed in
the table accompanying a credit or
charge card application or solicitation.
Card issuers that choose to include such
a rate must also disclose the time period
during which the discounted initial rate
will remain in effect. See
§ 226.5a(b)(1)(ii). Creditors, however,
must disclose these terms in accountopening disclosures. The June 2007
Proposal would have required any
initial temporary rate, the circumstances
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under which that rate expires, and the
rate that will apply after the temporary
rate expires to be disclosed in the
account-opening table. See proposed
§ 226.6(b)(4)(ii)(B).
The final rule regarding the disclosure
of temporary initial rates differs from
the proposal in several ways, two of
which are technical. As discussed
above, the text of the disclosure
requirements has been revised to more
closely track the regulatory text under
§ 226.5a. Therefore, § 226.6(b)(2)(i)(B)
and (b)(2)(i)(C), which set forth
disclosure requirements for discounted
initial rates and premium initial rates,
replace proposed text in
§ 226.6(b)(4)(ii)(B) regarding initial
temporary rates and are consistent with
§ 226.5a(b)(1)(ii) and (b)(1)(iii). For
consistency, discounted initial rates are
referred to as ‘‘introductory’’ rates as
that term in defined in § 226.16(g)(2)(ii).
Under § 226.6(b)(2)(i)(B) and
consistent with § 226.5a, creditors that
offer a temporary discounted initial rate
must disclose in the account-opening
table the rate that otherwise would
apply after the temporary rate expires.
Also, to be consistent with § 226.5a,
creditors under the final rule may, but
generally are not required to (except as
discussed below), disclose discounted
initial rates in the account-opening
table. Creditors that choose to include
such a rate must also disclose the time
period during which the discounted
initial rate will remain in effect. Under
§ 226.6(b)(2)(i)(D)(2), if a creditor
discloses discounted initial rates in the
account-opening table, the creditor must
also disclose directly beneath the table
the circumstances under which the
discounted initial rate may be revoked
and the rate that will apply after
revocation.
As discussed in the section-by-section
analysis to § 226.5a(b)(1), § 226.6(b)(2)(i)
of the final rule has been revised to
provide that issuers subject to the final
rules issued by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register
must disclose any introductory rate
applicable to the account in the table.
This requirement is intended to promote
consistency with those final rules,
which require issuers to state at account
opening the annual percentage rates that
will apply to each category of
transactions on a consumer credit card
account. Thus, § 226.6(b)(2)(i)(F) has
been added to the final rule to clarify
that an issuer subject to 12 CFR 227.24
or similar law must disclose in the
account-opening table any introductory
rate that will apply to a consumer’s
account. A conforming change has been
made to § 226.6(b)(2)(i)(B).
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Similarly, and for the same reasons
stated above, § 226.6(b)(2)(i)(F) also
requires that card issuers subject to the
final rules issued by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register
disclose in the table any rate that will
apply after a premium initial rate
expires. Section 226.6(b)(2)(i)(C) also
has been revised for consistency.
If a creditor that is not subject to 12
CFR 227.24 or similar law does not
disclose a discounted initial rate (and
thus also does not disclose the reasons
the rate may be revoked and the rate
that will apply after revocation) in the
account-opening table, the creditor must
provide these disclosures at any time
before the consumer agrees to pay or
becomes obligated to pay for a charge
based on the rate, pursuant to the
disclosure timing requirements of
§ 226.5(b)(1)(ii). Creditors may provide
disclosures of these charges in writing
but creditors are not required to do so;
only those charges identified in
§ 226.6(b)(2) that must appear in the
account-opening table must be provided
in writing. The Board expects, however,
that for contract law or other reasons,
most creditors as a practical matter will
disclose the discounted initial rate in
writing at account-opening. See sectionby-section analysis to § 226.5(a)(1)
above.
The Board believes aligning the
disclosure requirements for the accountopening summary table with the
requirements for the application
summary table will ease compliance
without lessening consumer protections.
Many creditors will continue to disclose
discounted initial rates, including
issuers subject to the final rules issued
by the Board and other federal banking
agencies published elsewhere in today’s
Federal Register, and how an initial rate
could be revoked in the accountopening table or in writing as part of the
account-opening disclosures.
6(b)(2)(iii) Fixed Finance Charge;
Minimum Interest Charge
TILA Section 127(a)(3), which is
currently implemented in § 226.6(a)(4),
requires creditors to disclose in accountopening disclosures the amount of the
finance charge, including any minimum
or fixed amount imposed as a finance
charge. 15 U.S.C. 1637(a)(3). In the June
2007 Proposal, the Board would have
required creditors to disclose in
account-opening disclosures the amount
of any finance charges in
§ 226.6(b)(1)(i)(A), and further required
creditors to disclose any minimum
finance charge in the account-opening
table in § 226.6(b)(4)(iii)(D). In May
2008, the Board proposed to require
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card issuers to disclose in the table
provided with applications or
solicitations minimum or fixed finance
charges in excess of $1.00 that could be
imposed during a billing cycle and a
brief description of the charge under the
heading ‘‘minimum interest charge’’ or
‘‘minimum charge,’’ as discussed in the
section-by-section analysis to Appendix
G, for the reasons discussed in the
section-by-section analysis to proposed
§ 226.5a(b)(3). At the card issuer’s
option, the card issuer could disclose in
the table any minimum or fixed finance
charge below the threshold. The Board
proposed the same disclosure
requirements to apply to the accountopening table for the same reasons.
For the reasons discussed in the
section-by-section analysis to
§ 226.5a(b)(3), § 226.6(b)(2)(iii) is
revised and new comment 6(b)(2)(iii)–1
is added, consistent with § 226.5a(b)(3).
As noted in the section-by-section
analysis to § 226.5a(b)(3), under the June
2007 Proposal, card issuers may
substitute the account-opening table for
the table required by § 226.5a.
Conforming the fixed finance charge
and minimum interest charge disclosure
requirement for the two tables promotes
consistency and uniformity. Because
minimum interest charges of $1.00 or
less would no longer be required to be
disclosed in the account-opening table,
these charges could be disclosed at any
time before the consumer agrees to pay
or becomes obligated to pay for the
charge, pursuant to the disclosure
timing requirements of § 226.5(b)(1)(ii).
Creditors may provide disclosures of
these charges in writing but are not
required to do so. See section-by-section
analysis to § 226.5(a)(1) above. The
Board believes creditors will continue to
disclose minimum interest charges of
$1.00 or less in writing at account
opening, to meet the timing requirement
to disclose the fee before the consumer
becomes obligated for the charge. In
addition, creditors that choose to charge
more than $1.00 would be required to
include the cost in the account-opening
table. Thus, the Board is adopting
§ 226.6(b)(2)(iii) (proposed in May 2008
as § 226.6(b)(4)(iii)(D)) with technical
changes described in the section-bysection analysis to § 226.5a(b)(3).
6(b)(2)(v) Grace Period
Under TILA, creditors providing
disclosures with applications and
solicitations must discuss grace periods
on purchases; at account opening,
creditors must explain grace periods
more generally. 15 U.S.C.
1637(c)(1)(A)(iii); 15 U.S.C. 1637(a)(1).
Section 226.6(b)(4)(iv) in the June 2007
Proposal would have required creditors
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to state for all balances on the account,
whether or not a period exists in which
consumers may avoid the imposition of
finance charges, and if so, the length of
the period.
In May 2008, as discussed in the
section-by-section analysis to
§ 226.5(a)(2) and to § 226.5a(b)(5), the
Board proposed to revise provisions
relating to the description of grace
periods. Under the proposal,
§ 226.6(b)(4)(iv) would have been
revised and comment 6(b)(4)(iv)–1
added, consistent with the proposed
revisions to § 226.5a(b)(5) and
commentary. The heading ‘‘How to
Avoid Paying Interest [on a particular
feature]’’ would have been used where
a grace period exists for that feature.
The heading ‘‘Paying Interest’’ would
have been used if there is no grace
period on any feature of the account. A
reference to required use of the phrase
‘‘grace period’’ in comment 6(b)(4)–3 of
the June 2007 Proposal was proposed to
be withdrawn.
Comments received on the proposed
text of headings and the results of
consumer testing are discussed in the
section-by-section analysis to
§ 226.5a(b)(5). For the reasons stated in
the section-by-section analysis to and
consistent with § 226.5a(b)(5), the final
rule (moved to § 226.6(b)(2)(v)) requires
the heading ‘‘How to Avoid Paying
Interest’’ to be used for the row that
describes a grace period, and the
heading ‘‘Paying Interest’’ to be used for
the row that describes no grace period.
The final rule differs from the
proposal in that the heading ‘‘Paying
Interest’’ must be used for the heading
in the account-opening table if any one
feature on the account does not have a
grace period. Comments 6(b)(2)(v)–1
through –3 provide language creditors
may use to describe features that have
grace periods and features that do not,
and guidance on complying with
§ 226.6(b)(2)(v) when some features on
an account have a grace period but
others do not. See Samples G–17(B) and
G–17(C).
As stated above under TILA, card
issuers must disclose any grace period
for purchases, which most credit cards
currently offer, in the table provided on
or with credit card applications or
solicitations, and creditors must
disclose at account opening whether or
not grace periods exist for all features of
an account. Cash advance and balance
transfer features on credit card accounts
typically do not offer grace periods.
Under the final rule, the row heading
describing grace periods in the accountopening table will likely be uniform
among creditors, ‘‘Paying Interest.’’ The
Board recognizes that this row heading
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may not be consistent with the row
heading describing grace periods for
purchases in the table provided on or
with credit card applications and
solicitations. However, the Board does
not believe that different headings will
significantly undercut a consumer’s
ability to compare the terms of a credit
card account to the terms that were
offered in the solicitation. Currently
most issuers offer a grace period on all
purchase balances; thus, most issuers
will use the term ‘‘How to Avoid Paying
Interest on Purchases’’ in the table
provided on or with credit card
applications and solicitations.
Nonetheless, when a consumer is
reviewing the application and accountopening tables for a credit card
account—the former having a row with
the heading ‘‘How to Avoid Paying
Interest on Purchases’’ and the latter
having a row ‘‘Paying Interest’’ because
no grace period is offered on balance
transfers and cash advances—the Board
believes that consumers will recognize
that the information in those two rows
relate to the same concept of when
consumers will pay interest on the
account.
6(b)(2)(vi) Balance Computation
Methods
TILA requires creditors to explain as
part of the account-opening disclosures
the method used to determine the
balance to which rates are applied. 15
U.S.C. 1637(a)(2). In June 2007, the
Board proposed § 226.6(b)(4)(ix), which
would have required that the name of
the balance computation method used
by the creditor be disclosed beneath the
table, along with a statement that an
explanation of the method is provided
in the account agreement or disclosure
statement. To determine the name of the
balance computation method to be
disclosed, the June 2007 Proposal would
have required creditors to refer to
§ 226.5a(g) for a list of commonly-used
methods; if the method used was not
among those identified, creditors would
be required to provide a brief
explanation in place of the name.
Commenters generally supported the
proposal. See section-by-section
analysis to § 226.5a(b)(6) regarding the
comments received on proposed
disclosures of the name of balance
computation method below the
summary table provided on or with
credit card applications or solicitations.
Consistent with the reasons discussed in
the section-by-section analysis to
§ 226.5a(b)(6), the Board adopts
§ 226.6(b)(2)(vi) (proposed as
§ 226.6(b)(4)(ix)) to require that the
name of the balance computation
method used by a creditor be disclosed
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beneath the table, along with a
statement that an explanation of the
method is provided in the account
agreement or disclosure statement.
Unlike § 226.5a(b)(6), creditors are
required in § 226.6(b)(2)(vi) to disclose
the balance computation method used
for each feature on the account. Samples
G–17(B) and G–17(C) provide guidance
on how to disclose the balance
computation method where the same
method is used for all features on the
account.
6(b)(2)(viii) Late-Payment Fee
Under the June 2007 Proposal,
creditors were required to disclose
penalty fees such as late-payment fees
in the account-opening summary table.
If the APR may increase due to a late
payment, the proposal required
creditors to disclose that fact. Cross
references were proposed to aid
consumer understanding. See proposed
§ 226.6(b)(4)(iii)(C).
In response to the proposal, one
federal banking agency suggested that in
addition to the amount of the fee, the
Board should consider additional
cautionary disclosures to aid in
consumer understanding, such as that
late fees imposed on an account may
cause the consumer to exceed the credit
limit on the account. To keep the table
manageable in size, the Board is not
adopting a requirement to include
cautionary information about the
consequences of paying late beyond the
requirement to provide information
about penalty rates.
Cross References to Penalty Rate
For the reasons stated in the
supplementary information regarding
proposed § 226.5a(b)(13), the Board has
withdrawn a requirement in proposed
§ 226.6(b)(4)(iii)(C) which provided that
if a creditor may impose a penalty rate
for one or more of the circumstances for
which a late-payment fee, over-the-limit
fee, or returned-payment fee is charged,
the creditor must disclose the fact that
the penalty rate also may apply and a
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6(b)(2)(xii) Required Insurance, Debt
Cancellation or Debt Suspension
Coverage
For the reasons discussed in the
section-by-section analysis to
§ 226.5a(b)(13), as permitted by
applicable law, creditors that require
credit insurance, or debt cancellation or
debt suspension coverage, as part of the
plan are required to disclose the cost of
the product and a reference to the
location where more information about
the product can be found with the
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account-opening materials, as
applicable. See § 226.6(b)(2)(xii).
6(b)(2)(xiii) Available Credit
The Board proposed in June 2007 a
disclosure targeted at subprime card
accounts that assess substantial fees at
account opening and leave consumers
with a limited amount of available
credit. Proposed § 226.6(b)(4)(vii) would
have applied to creditors that require
fees for the availability or issuance of
credit, or a security deposit, that in the
aggregate equal 25 percent or more of
the minimum credit limit offered on the
account. If that threshold is met, a
creditor would have been required to
disclose in the table an example of the
amount of available credit the consumer
would have after the fees or security
deposit are debited to the account,
assuming the consumer receives the
minimum credit limit. The accountopening disclosures regarding available
credit also would have been required for
credit and charge card applications or
solicitations. See proposed
§ 226.5a(b)(16). The requirement in
proposed § 226.6(b)(4)(vii) would have
applied to all open-end (not homesecured) credit for which the threshold
is met, unlike § 226.5a(b)(14) (proposed
as § 226.5a(b)(16)), which only applies
to card issuers.
Commenters generally supported the
proposal, which is generally adopted as
proposed with several revisions noted
below. See section-by-section analysis
to § 226.5a(b)(14) regarding comments
received on the proposed disclosure of
available credit in the summary table
provided on or with credit card
applications or solicitations. Consistent
with § 226.5a(b)(14), § 226.6(b)(2)(xiii)
of the final rule (proposed as
§ 226.6(b)(4)(vii)) reduces the threshold
for determining whether the available
credit disclosure must be given to 15
percent or more of the minimum credit
limit offered on the account.
Notice of right to reject plan. In May
2008, the Board proposed an additional
disclosure to inform consumers about
their right to reject a plan when set-up
fees have been charged before the
consumer receives account-opening
disclosures. See section-by-section
analysis to § 226.5(b)(1)(iv). Creditors
would have been required to provide
consumers with notice about the right to
reject the plan in such circumstances.
The Board intended to target the
disclosure requirement to creditors
offering subprime credit card accounts.
Comment 6(b)(4)(vii)–1 also was
proposed to provide creditors with
model language to comply with the
disclosure requirement.
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Both industry and consumer group
commenters that addressed the
provision generally supported the
proposed notice. See section-by-section
analysis to § 226.5(b)(1)(iv) for a
discussion of comments received
regarding the circumstances under
which a consumer could reject a plan.
Regarding the notice itself, one industry
commenter suggested adding to the
notice information about how the
consumer could contact the creditor to
reject the plan. One commenter
suggested expanding the disclosure
requirement to the table provided with
credit and charge card applications and
solicitations; another suggested
requiring the notice on the first billing
statement.
The final rule adopts the requirement
to provide a notice disclosure in the
account-opening table to inform
consumers about their right to reject a
plan until the consumer has used the
account or made a payment on the
account after receiving a billing
statement, when set-up fees have been
charged before the consumer receives
account-opening disclosures. The final
rule provides model language creditors
may use to comply with the disclosure
requirement, as proposed. The final rule
does not include a requirement that the
creditor provide information about how
to contact the creditor to reject the plan;
the Board believes such a requirement
would add to the length of the
disclosure and is readily available to
consumers in other account-opening
materials. The Board also declines to
require the notice on or with an
application or solicitation or on the first
billing statement; the Board believes the
most effective time for the notice to be
given is after the consumer has chosen
to apply for the card account and before
the consumer has used or had the
opportunity to use the card.
Actual credit limit. The available
credit disclosure proposed in June 2007
would have been triggered if start-up
fees, or a security deposit financed by
the creditor, in the aggregate equal 25
percent or more of the minimum credit
limit offered on the account, consistent
with the proposed disclosure in the
summary table required on or with
credit or charge card applications or
solicitations. Some consumer groups
urged the Board to base the disclosure
on the actual credit limit received,
rather than the minimum credit limit on
the account. As discussed in the
section-by-section analysis to
§ 226.5a(b)(14), final rules issued by the
Board and other federal banking
agencies published elsewhere in today’s
Federal Register address card issuers’
ability to finance certain fee amounts.
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The final rule, consistent with the
proposal, bases the threshold for
whether the available disclosure is
required to be given on the minimum
credit limit offered on the plan.
Specifically, the final rule requires that
the available credit disclosure be given
in the account-opening table if the
creditor requires fees for the availability
or issuance of credit, or a security
deposit, that in the aggregate equal 15
percent or more of the minimum credit
limit offered on the plan. The Board
believes that it is important that a
consumer receive consistent disclosures
in the table provided with an
application or solicitation and in the
account-opening table, regardless of the
actual credit limit for which the
consumer is approved. For example, if
a creditor offers an open-end plan with
a minimum credit limit of $300 and
imposes start-up fees of $45, that
creditor would be required to include
the available credit disclosure in the
table provided with applications and
solicitations. If a consumer applies for
that account and receives an initial
credit limit of $400, the $45 in start-up
fees would be less than 15% of the
consumer’s line. However, the Board
believes that the consumer still should
receive the available credit disclosure at
account-opening so that the consumer is
better able to compare the terms of the
account he or she received with the
terms of the offer.
Although, as discussed above, a
creditor must determine whether the 15
percent threshold is met with reference
to the minimum credit limit offered on
the plan, the final rule requires creditors
to base the available credit disclosure
for the account-opening summary table,
if required, on the actual credit limit
received. The Board believes a
disclosure of available credit based on
the actual credit limit provides
consumers with accurate information
that is helpful in understanding the
available credit remaining. Creditors
typically state the credit limit for the
account with account-opening
materials, and permitting creditors to
disclose in the table the minimum credit
limit offered on the account—likely a
different dollar amount than the actual
credit limit—could result in confusion.
The Board understands that creditors
offering accounts that would be subject
to the available credit disclosure
typically establish a limited number of
credit limits on such accounts.
Therefore, for creditors that use preprinted forms, the requirement should
not be overly burdensome.
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6(b)(2)(xiv) Web Site Reference
For the reasons stated under
§ 226.5a(b)(15), the Board adopts
§ 226.6(b)(2)(xiv) (proposed at
§ 226.6(b)(4)(viii)), which requires card
issuers to provide a reference to the
Board’s Web site for additional
information about shopping for and
using credit card accounts.
6(b)(2)(xv) Billing Error Rights
Reference
All creditors offering open-end plans
must provide notices of billing rights at
account opening. See current § 226.6(d).
This information is important, but
lengthy. The Board proposed
§ 226.6(b)(4)(x) in June 2007 to draw
consumers’ attention to the notices by
requiring a statement that information
about billing rights and how to exercise
them is provided in the accountopening disclosures. Under the
proposal, the statement, along with the
name of the balance computation
method, would have been required to be
located directly below the table. The
Board received no comments on the
billing error rights reference and is
adopting the requirement as proposed.
6(b)(3) Disclosure of Charges Imposed as
Part of Open-End (Not Home-Secured)
Plans
Currently, the rules for disclosing
costs related to open-end plans create
two categories of charges covered by
TILA: Finance charges (§ 226.6(a)) and
‘‘other charges’’ (§ 226.6(b)). According
to TILA, a charge is a finance charge if
it is payable directly or indirectly by the
consumer and imposed directly or
indirectly by the creditor ‘‘as an
incident to the extension of credit.’’ The
Board implemented the definition by
including as a finance charge under
Regulation Z, any charge imposed ‘‘as
an incident to or a condition of the
extension of credit.’’ TILA also requires
a creditor to disclose, before opening an
account, ‘‘other charges which may be
imposed as part of the plan * * * in
accordance with regulations of the
Board.’’ The Board implemented the
provision virtually verbatim, and the
staff commentary interprets the
provision to cover ‘‘significant charges
related to the plan.’’ 15 U.S.C. 1605(a),
§ 226.4; 15 U.S.C. 1637(a)(5), § 226.6(b),
current comment 6(b)–1.
The terms ‘‘finance charge’’ and
‘‘other charge’’ are given broad and
flexible meanings in the current
regulation and commentary. This
ensures that TILA adapts to changing
conditions, but it also creates
uncertainty. The distinctions among
finance charges, other charges, and
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charges that do not fall into either
category are not always clear. As
creditors develop new kinds of services,
some creditors find it difficult to
determine if associated charges for the
new services meet the standard for a
‘‘finance charge’’ or ‘‘other charge’’ or
are not covered by TILA at all. This
uncertainty can pose legal risks for
creditors that act in good faith to
classify fees. Examples of charges that
are included or excluded charges are in
the regulation and commentary, but
they cannot provide definitive guidance
in all cases.
The June 2007 Proposal would have
created a single category of ‘‘charges
imposed as part of an open-end (not
home-secured) plan’’ as identified in
proposed § 226.6(b)(1)(i). These charges
include finance charges under § 226.4(a)
and (b), penalty charges, taxes, and
charges for voluntary credit insurance,
debt cancellation or debt suspension
coverage.
Under the June 2007 Proposal,
charges to be disclosed also would have
included any charge the payment or
nonpayment of which affects the
consumer’s access to the plan, duration
of the plan, the amount of credit
extended, the period for which credit is
extended, or the timing or method of
billing or payment. Proposed
commentary provided examples of
charges covered by the provision, such
as application fees and participation
fees (which affect access to the plan),
fees to expedite card delivery (which
also affect access to the plan), and fees
to expedite payment (which affect the
timing and method of payment).
Three examples of types of charges
that are not imposed as part of the plan
were listed in proposed § 226.6(b)(1)(ii).
These examples would have included
charges imposed on a cardholder by an
institution other than the card issuer for
the use of the other institution’s ATM;
and charges for a package of services
that includes an open-end credit feature,
if the fee is required whether or not the
open-end credit feature is included and
the non-credit services are not merely
incidental to the credit feature.
Proposed comment 6(b)(1)(ii)–1
provided examples of fees for packages
of services that would have been
considered to be imposed as part of the
plan and fees for packages of services
that would not. This comment is
substantively identical to current
comment 6(b)–1.v.
Commenters generally supported
deemphasizing the distinction between
finance charges and other charges. One
trade association urged the Board to
identify costs as ‘‘interest’’ or ‘‘fees,’’ the
labels proposed to describe costs on
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periodic statements, rather than ‘‘costs
imposed as part of the plan,’’ to ease
compliance and consumer
understanding.
Some industry commenters urged the
Board to provide a specific and finite
list of fees that must be disclosed, to
avoid litigation risk. They stated the
proposed categories of charges
considered to be part of the plan were
not sufficiently precise. They asked for
additional guidance on what fees might
be captured as fees for failure to use the
card as agreed (except amounts payable
for collection activity after default), or
that affect the consumer’s access to the
plan, for example. One industry trade
association asked the Board to clarify
that creditors would be deemed to be in
compliance with the regulation if the
creditor disclosed a fee that was later
deemed to be not a part of the plan.
The Board is adopting the
requirement to disclose costs imposed
as part of the plan as proposed, but
renumbered for organizational clarity.
General rules are set forth in
§ 226.6(b)(3)(i), charges imposed as part
of the plan are identified in
§ 226.6(b)(3)(ii), and charges imposed
that are not part of the plan are
identified in § 226.6(b)(3)(iii). The final
rule continues to use the term
‘‘charges.’’ Although the Board’s
consumer testing indicates that
consumers’ understanding of costs
incurred during a statement period
improves when labeled as ‘‘fees’’ or
‘‘interest’’ on periodic statements, the
Board believes the general term
‘‘charges,’’ which encompasses interest
and fees, is an efficient description of
the requirement, and eases compliance
by not requiring creditors to recite ‘‘fees
and interest’’ wherever the term
‘‘charges’’ otherwise would appear.
As the Board acknowledged in the
June 2007 Proposal, the disclosure
requirements do not completely
eliminate ambiguity about what are
TILA charges. The commentary
provides examples to ease compliance.
To further mitigate ambiguity the rule
provides a complete list in new
§ 226.6(b)(2) of which charges and
categories of charges must be disclosed
in writing at account opening (or before
they are increased or newly introduced).
See §§ 226.5(b)(1) and 226.9(c)(2) for
timing rules. Any fees aside from those
fees or categories of fees identified in
§ 226.6(b)(2) are not required to be
disclosed in writing at account opening.
However, if they are not disclosed in
writing at account opening, other
charges imposed as part of an open-end
(not home-secured) plan must be
disclosed in writing or orally at a time
and in a manner that a consumer would
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be likely to notice them before the
consumer agrees to or becomes
obligated to pay the charge. This
approach is intended in part to reduce
creditor burden. For example when a
consumer orders a service by telephone,
creditors presumably disclose fees
related to that service at that time for
business reasons and to comply with
other state and federal laws.
Moreover, compared to the approach
reflected in the current regulation, the
broad application of the statutory
standard of fees ‘‘imposed as part of the
plan’’ should make it easier for a
creditor to determine whether a fee is a
charge covered by TILA, and reduce
litigation and liability risks. Comment
6(b)(3)(ii)–3 is added to provide that if
a creditor is unsure whether a particular
charge is a cost imposed as part of the
plan, the creditor may, at its option,
consider such charges as a cost imposed
as part of the plan for Truth in Lending
purposes. In addition, this approach
will help ensure that consumers receive
the information they need when it
would be most helpful to them.
Comment 6(b)(3)(ii)–2 has been
revised from the June 2007 Proposal.
The comment, as proposed in June 2007
as comment 6(b)(1)(i)–2, included a fee
to receive paper statements as an
example of a fee that affects the plan.
This example is not included in the
final rule. Creditors are required to
provide periodic statements in writing
in connection with open-end plans, and
the Board did not intend with the
inclusion of this example to express a
view on the permissibility of charging
consumers a fee to receive paper
statements.
Section 226.6(b)(3) applies to all
open-end plans except HELOCs subject
to § 226.5b. It retains TILA’s general
requirements for disclosing costs for
open-end plans: Creditors are required
to continue to disclose the
circumstances under which charges are
imposed as part of the plan, including
the amount of the charge (e.g., $3.00) or
an explanation of how the charge is
determined (e.g., 3 percent of the
transaction amount). For finance
charges, creditors currently must
include a statement of when the finance
charge begins to accrue and an
explanation of whether or not a ‘‘grace
period’’ or ‘‘free-ride period’’ exists (a
period within which any credit that has
been extended may be repaid without
incurring the charge). Regulation Z has
generally referred to this period as a
‘‘free-ride period.’’ To use consistent
terminology to describe the concept, the
Board is updating references to ‘‘freeride period’’ as ‘‘grace period’’ in the
regulation and commentary, without
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any intended substantive change, as
proposed. Comment 6(b)(3)–2 is revised
to provide that although the creditor
need not use any particular descriptive
phrase or term to describe a grace
period, the descriptive phrase or term
must be sufficiently similar to the
disclosures provided pursuant to
§§ 226.5a and 226.6(b)(2) to satisfy a
creditor’s duty to provide consistent
terminology under § 226.5(a)(2).
6(b)(4) Disclosure of Rates for Open-End
(Not Home-Secured) Plans
Rules for disclosing rates that affect
the amount of interest that will be
imposed are consolidated in
§ 226.6(b)(4) (proposed at § 226.6(b)(2)).
(See redesignation table below.)
Headings have been added for clarity.
6(b)(4)(i)
Currently, creditors must disclose
finance charges attributable to periodic
rates. These costs are typically interest
charges but may include other costs
such as premiums for required credit
insurance. For clarity, the text of
§ 226.6(b)(4)(i) uses the term ‘‘interest’’
rather than ‘‘finance charge’’ and is
adopted as proposed.
6(b)(4)(i)(D) Balance Computation
Method
Section § 226.6(b)(4)(i) sets forth rules
relating to the disclosure of rates.
Section § 226.6(b)(4)(i)(D) (currently
§ 226.6(a)(3) and proposed in June 2007
as § 226.6(b)(2)(i)(D)) requires creditors
to explain the method used to determine
the balance to which rates apply. 15
U.S.C. 1637(a)(2).
The June 2007 Proposal would have
required creditors to continue to explain
the balance computation methods in the
account-opening agreement or other
disclosure statement. The name of the
balance computation method and a
reference to where the explanation can
be found would have been required
along with the account-opening
summary table. Commenters generally
supported the Board’s approach, and the
Board is adopting the requirement to
provide an explanation of balance
computation methods in the account
agreement or other disclosure statement,
as proposed. See also the section-bysection analysis to § 226.6(b)(2)(vi).
Model clauses. Model clauses that
explain commonly used balance
computation methods, such as the
average daily balance method, are at
Appendix G–1 to part 226. In the June
2007 Proposal, the Board requested
comment on whether model clauses for
methods such as ‘‘adjusted balance’’ and
‘‘previous balance’’ should be deleted as
obsolete, and more broadly, whether
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Model Clauses G–1 should be
eliminated entirely because creditors no
longer use the model clauses.
One trade association asked that all
model clauses be retained. In response
to other comments received on the June
2007 Proposal, the Board proposed in
May 2008 to add a new model clause to
Model Clauses G–1 for the ‘‘daily
balance’’ method. In addition, the Board
proposed new Model Clauses G–1(A) for
open-end (not home-secured) plans. The
clauses in G–1(A) differ from the clauses
in G–1 by referring to ‘‘interest charges’’
rather than ‘‘finance charges’’ to explain
balance computation methods.
Commenters did not specifically
address this aspect of the May 2008
Proposal.
Based on the comments received on
both proposals, the Board is adopting
Model Clauses G–1(A). See section-bysection analysis to § 226.6(a) regarding
Model Clauses G–1.
Current comment 6(a)(3)–2 clarifies
that creditors may, but need not, explain
how payments and other credits are
allocated to outstanding balances as part
of explaining a balance computation
method. Two examples are deleted from
the comment (renumbered in this final
rule as 6(b)(4)(i)(D)–2), to avoid any
unintended confusion or conflict with
rules limiting how creditors may
allocate payments on outstanding credit
balances, published elsewhere in
today’s Federal Register.
6(b)(4)(ii) Variable-Rate Accounts
New § 226.6(b)(4)(ii) sets forth the
rules for variable-rate disclosures now
contained in footnote 12. In addition,
guidance on the accuracy of variable
rates provided at account opening is
moved from the commentary to the
regulation and revised, as proposed.
Currently, comment 6(a)(2)–3 provides
that creditors may provide the current
rate, a rate as of a specified date if the
rate is updated from time to time, or an
estimated rate under § 226.5(c). In June
2007, the Board proposed an accuracy
standard for variable rates disclosed at
account opening; the rate disclosed
would have been accurate if it was in
effect as of a specified date within 30
days before the disclosures are
provided. Creditors’ option to provide
an estimated rate as the rate in effect for
a variable-rate account would have been
eliminated under the proposal. Current
comment 6(a)(2)–10, which addresses
discounted variable-rate plans, was
proposed as comment 6(b)(2)(ii)–5, with
technical revisions but no substantive
changes.
The June 2007 Proposal also would
have required that, in describing how a
variable rate is determined, creditors
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must disclose the applicable margin, if
any. See proposed § 226.6(b)(2)(ii)(B).
The Board is adopting the rules for
variable-rate disclosures provided at
account-opening, as proposed. As to
accuracy requirements, the Board
believes 30 days provides sufficient
flexibility to creditors and reasonably
current information to consumers. The
Board believes creditors are provided
with sufficient flexibility under the
proposal to provide a rate as of a
specified date, so the use of an estimate
would not be appropriate.
Comment 6(b)(4)(ii)–5 (proposed as
6(b)(2)(ii)–5) is adopted, with revisions
consistent with the rule adopted under
§ 226.6(b)(2)(i)(B), which permits but
does not require creditors, except those
subject to 12 CFR § 227.24 or similar
law, to disclose temporary initial rates
in the account-opening summary table.
However, creditors must comply with
the general requirement to disclose
charges imposed as part of the plan
before the charge is imposed. The Board
believes creditors not subject to 12 CFR
§ 227.24 or similar law will continue to
disclose initial rates as part of the
account agreement for contract and
other reasons.
Pursuant to its TILA Section 105(a)
authority, the Board is also adopting in
§ 226.6(b)(4)(ii)(B) the requirement to
disclose any applicable margin when
describing how a variable rate is
determined. The Board believes
creditors already state the margin for
purposes of contract or other law and
are currently required to disclose
margins related to penalty rates, if
applicable. No particular format
requirements apply. Thus, the Board
does not expect the revision will add
burden.
6(b)(4)(iii) Rate Changes Not Due to
Index or Formula
The June 2007 Proposal would have
consolidated existing rules for rate
changes that are specifically set forth in
the account agreement but are not due
to changes in an index or formula, such
as rules for disclosing introductory and
penalty rates. See proposed
§ 226.6(b)(2)(iii). In addition to requiring
creditors to identify the circumstances
under which a rate may change (such as
the end of an introductory period or a
late payment), the June 2007 Proposal
would have required creditors to
disclose how existing balances would be
affected by the new rate. The change
was intended to improve consumer
understanding as to whether a penalty
rate triggered by, for example, a late
payment would apply not only to
outstanding balances for purchases but
to existing balances that were
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transferred at a low promotional rate. If
the increase in rate is due to an
increased margin, proposed comment
6(b)(2)(iii)–2 would require creditors to
disclose the increase; the highest margin
can be stated if more than one might
apply.
Comment 6(b)(4)(iii)–1 (proposed as
comment 6(b)(2)(iii)–1) is adopted with
revisions consistent with the rule
adopted under § 226.6(b)(2)(i)(B), which
permits but does not require creditors to
disclose temporary initial rates in the
account-opening summary table, except
as provided in § 226.6(b)(2)(i)(F). The
effect of making the disclosure
permissive is that creditors may disclose
initial rates at any time before those
rates are applied. However, the Board
believes creditors will continue to
disclose initial rates as part of the
account agreement for contract and
other reasons and to comply with the
general requirement to disclose charges
imposed as part of the plan before the
charge is imposed.
Balances to which rates apply. The
June 2007 Proposal would have required
creditors to inform consumers whether
any new rate would apply to balances
outstanding at the time of the rate
change. In May 2008, the Board and
other federal banking agencies proposed
rules to prohibit the application of a
penalty rate to outstanding balances,
with some exceptions. Elsewhere in
today’s Federal Register, the Board and
other federal banking agencies are
adopting the rule, with some revisions.
To conform the requirements of § 226.6
to the rules addressing the application
of a penalty rate to outstanding
balances, creditors are required under
§ 226.6(b)(4)(iii)(D) and (b)(4)(iii)(E) to
inform consumers about the balance to
which the new rate will apply and the
balance to which the current rate at the
time of the change will apply. Comment
6(b)(4)(iii)–3 is conformed accordingly.
Credit privileges permanently
terminated. Under current rules,
comment 6(a)(2)–11 provides that
creditors need not disclose increased
rates that may apply if credit privileges
are permanently terminated. That rule
was retained in the June 2007 Proposal,
but was moved to § 226.6(b)(4)(ii)(C)
and comment 6(b)(2)(iii)–2.iii., to be
consistent with § 226.5a(b)(1)(iv) in the
June 2007 Proposal. In May 2008, the
Board proposed to eliminate that
exception; accordingly, references to
increased rates upon permanently
terminated credit privileges in
paragraph iii. to comment 6(b)(2)(iii)–2
would have been removed.
For the reasons stated in the sectionby-section analysis to § 226.5a(b)(1), the
Board is eliminating the exception:
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creditors that increase rates when credit
privileges are permanently terminated
must disclose that increased rate in the
account-opening table.
6(b)(5) Additional Disclosures for Openend (not Home-secured) Plans
6(b)(5)(i) Voluntary Credit Insurance;
Debt Cancellation or Suspension
As discussed in the section-by-section
analysis to § 226.4, the Board is
adopting revisions to the requirements
to exclude charges for voluntary credit
insurance or debt cancellation or debt
suspension coverage from the finance
charge. See § 226.4(d). Creditors must
provide information about the voluntary
nature and cost of the credit insurance
or debt cancellation or suspension
product, and about the nature of
coverage for debt suspension products.
Because creditors must obtain the
consumer’s affirmative request for the
product as a part of the disclosure
requirements, the Board expects the
disclosures required under § 226.4(d)
will be provided at the time the product
is offered to the consumer.
In June 2007, the Board proposed
§ 226.6(b)(3) to require creditors to
provide the disclosures required under
§ 226.4(d) to exclude voluntary credit
insurance or debt cancellation or debt
suspension coverage from the finance
charge. One commenter asked the Board
to clarify that the disclosures are
required to be provided only to those
consumers that purchase the product
and not to all consumers to whom the
product was made available.
Section 226.6(b)(5)(i) (proposed as
§ 226.6(b)(3)) is adopted as proposed,
with technical revisions for clarity in
response to commenters’ concerns.
Comment 6(b)(5)(i)–1 is added to
provide that creditors comply with
§ 226.6(b)(5)(i) if they provide
disclosures required to exclude the cost
of voluntary credit insurance or debt
cancellation or debt suspension
coverage from the finance charge in
accordance with § 226.4(d). For
example, if the § 226.4(d) disclosures
are given at application, creditors need
not repeat those disclosures when
providing other disclosures required to
be given at account opening.
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6(b)(5)(ii) Security Interests
Regulatory text regarding the
disclosure of security interests
(currently at § 226.6(c) and proposed at
§ 226.6(c)(1)) is retained without
change. Comments to § 226.6(b)(5)(ii)
(currently at § 226.6(c) and proposed as
§ 226.6(c)(1)) are revised for clarity,
without any substantive change.
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6(b)(5)(iii) Statement of Billing Rights
Creditors offering open-end plans
must provide information to consumers
at account opening about consumers’
billing rights under TILA, in the form
prescribed by the Board. 15 U.S.C.
1637(a)(7). This requirement is
implemented in the Board’s Model
Form G–3. In June 2007, the Board
revised Model Form G–3 to improve its
readability, proposed as Model Form G–
3(A). The proposed revisions were not
based on consumer testing, although
design techniques and changes in
terminology were used to facilitate
improved consumer understanding of
TILA’s billing rights. Under the June
2007 Proposal, creditors offering
HELOCs subject to § 226.5b could
continue to use current Model Form G–
3 or G–3(A), at the creditor’s option.
Model Form G–3 is retained and
Model Form G–3(A) is adopted, with
some revisions. As discussed in the
section-by-section analysis to
§§ 226.12(b) and 226.13(b), the Board
clarified that creditors may choose to
permit a consumer, at the consumer’s
option, to communicate with the
creditor electronically when notifying
the creditor about possible unauthorized
transactions or other billing disputes.
The use of electronic communication in
these circumstances applies to all openend credit plans; thus, additional text
that provides instructions for a
consumer, at the consumer’s option, to
communicate with the creditor
electronically has been added to Model
Forms G–3 and G–3(A). In addition,
technical changes have also been made
to Model Form G–3(A) for clarity
without intended substantive change, in
response to comments received.
Technical revisions. The final rule
adopts several technical revisions, as
proposed in the June 2007 Proposal. The
section is retitled ‘‘Account-opening
disclosures’’ from the current title
‘‘Initial disclosures’’ to reflect more
accurately the timing of the disclosures,
as proposed. In today’s marketplace,
there are few open-end products for
which consumers receive the
disclosures required under § 226.6 as
their ‘‘initial’’ Truth in Lending
disclosure. See §§ 226.5a and 226.5b.
The substance of footnotes 11 and 12 is
moved to the regulation; the substance
of footnote 13 is moved to the
commentary. (See redesignation table
below.)
In other technical revisions, as
proposed, comments 6–1 and 6–2 are
deleted. The substance of comment 6–
1, which requires consistent
terminology, is discussed more
generally in § 226.5(a)(2). Comment 6–2
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5315
addresses certain open-end plans
involving more than one creditor, and is
deleted as obsolete. See section-bysection analysis to § 226.5a(f).
Section 226.7 Periodic Statement
TILA Section 127(b), implemented in
§ 226.7, identifies information about an
open-end account that must be
disclosed when a creditor is required to
provide periodic statements. 15 U.S.C.
1637(b). For a discussion about periodic
statement disclosure rules and format
requirements, see the section-by-section
analysis to § 226.7(a) for HELOCs
subject to § 226.5b, and § 226.7(b) for
open-end (not home-secured) plans.
7(a) Rules Affecting Home-Equity Plans
Periodic statement disclosure and
format requirements for HELOCs subject
to § 226.5b were unaffected by the June
2007 Proposal, consistent with the
Board’s plan to review Regulation Z’s
disclosure rules for home-secured credit
in a future rulemaking. To facilitate
compliance, the substantively unrevised
requirements applicable only to
HELOCs are grouped together in
§ 226.7(a). (See redesignation table
below.)
For HELOCs, creditors are required to
comply with the disclosure
requirements under § 226.7(a)(1)
through (a)(10). Except for the addition
of an exception that HELOC creditors
may utilize at their option (further
discussed below), these rules and
accompanying commentary are
substantively unchanged from current
§ 226.7(a) through (k) and the June 2007
Proposal. As proposed, § 226.7(a) also
provides that at their option, creditors
offering HELOCs may comply with the
requirements of § 226.7(b). The Board
understands that some creditors may
use a single processing system to
generate periodic statements for all
open-end products they offer, including
HELOCs. These creditors would have
the option to generate statements
according to a single set of rules.
In technical revisions, the substance
of footnotes referenced in current
§ 226.7(d) is moved to § 226.7(a)(4) and
comment 7(a)(4)–6, as proposed.
7(a)(4) Periodic Rates
TILA Section 127(b)(5) and current
§ 226.7(d) require creditors to disclose
all periodic rates that may be used to
compute the finance charge, and an APR
that corresponds to the periodic rate
multiplied by the number of periods in
a year. 15 U.S.C. 1637(b)(5); § 226.14(b).
Currently, comment 7(d)–1 interprets
the requirement to disclose all periodic
rates that ‘‘may be used’’ to mean
‘‘whether or not [the rate] is applied
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during the billing cycle.’’ In June 2007,
the Board proposed for open-end (not
home-secured) plans a limited
exception to TILA Section 127(b)(5)
regarding promotional rates that were
offered but not actually applied, to
effectuate the purposes of TILA to
require disclosures that are meaningful
and to facilitate compliance.
For the reasons discussed in the
section-by-section analysis to
§ 226.7(b)(4)(ii), under the June 2007
Proposal, creditors would have been
required to disclose promotional rates
only if the rate actually applied during
the billing period. The Board noted that
interpreting TILA to require the
disclosure of all promotional rates
would be operationally burdensome for
creditors and result in information
overload for consumers. The proposed
exception did not apply to HELOCs
covered by § 226.5b, and the Board
requested comment on whether the
class of transactions under the proposed
exceptions should apply more broadly
to include HELOCs subject to § 226.5b,
and if so, why.
Commenters generally supported the
proposal under § 226.7(b)(4). Although
few commenters addressed the issue of
whether the exception should also
apply to HELOCs subject to § 226.5b,
these commenters favored extending the
exception to HELOCs because concerns
about information overload on
consumers and operational burdens on
creditors apply equally in the context of
HELOC disclosures. The Board is
adopting the exception as it applies to
open-end (not home-secured) plans as
proposed, with minor changes to the
description of the time period to which
the promotional rate applies. For the
reasons stated above and in the sectionby-section analysis to § 226.7(b)(4), the
Board also extends the exception to
HELOCs subject to § 226.5b. Section
226.7(a)(4) and comment 7(a)(4)–1 are
revised accordingly. Extending this
exception to HELOCs does not require
creditors offering HELOCs to revise any
forms or procedures. Therefore, no
additional burden is associated with
revising the rules governing HELOC
disclosures. Comment 7(a)(4)–5, which
provides guidance when the
corresponding APR and effective APR
are the same, is revised to be consistent
with a creditor’s option, rather than a
requirement, to disclose an effective
APR, as discussed below.
7(a)(7) Annual Percentage Rate
The June 2007 Proposal included two
alternative approaches to address
concerns about the effective APR. The
section-by-section analysis to § 226.7(b)
discusses in detail the proposed
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approaches and the reasons for the
Board’s determination to adopt the
proposed approach that eliminates the
requirement to disclose the effective
APR. Thus, under this approach, the
effective APR is optional for creditors
offering HELOCs. Section 226.7(a)
expressly provides, however, that a
HELOC creditor must provide
disclosures of fee and interest in
accordance with § 226.7(b)(6) if the
creditor chooses not to disclose an
effective APR. Comment 7(a)(7)–1 is
revised to provide that creditors stating
an annualized rate on periodic
statements in addition to the
corresponding APR required by
§ 226.7(a)(4) must calculate that
additional rate in accordance with
§ 226.14(c), to avoid the disclosure of
rates that may be calculated in different
ways.
Currently and under the June 2007
Proposal, HELOC creditors disclosing
the effective APR must label it as
‘‘annual percentage rate.’’ The final rule
adds comment 7(a)(7)–2 to provide
HELOC creditors with additional
guidance in labeling the APR as
calculated under § 226.14(c) and the
periodic rate expressed as an annualized
rate. HELOC creditors that choose to
disclose an effective APR may continue
to label the figure as ‘‘annual percentage
rate,’’ and label the periodic rate
expressed as an annualized rate as the
‘‘corresponding APR,’’ ‘‘nominal APR,’’
or a similar term, as is currently the
practice. Comment 7(a)(7)–2 further
provides that it is permissible to label
the APR calculated under § 226.14(c) as
the ‘‘effective APR’’ or a similar term.
For those creditors, the periodic rate
expressed as an annualized rate could
be labeled ‘‘annual percentage rate,’’
consistent with the requirement under
§ 226.7(b)(4). If the two rates are
different values, creditors must label the
rates differently to comply with the
regulation’s standard to provide clear
disclosures.
7(b) Rules Affecting Open-End (Not
Home-Secured) Plans
The June 2007 Proposal contained a
number of significant revisions to
periodic statement disclosures for openend (not home-secured) plans, grouped
together in proposed § 226.7(b). The
Board proposed for comment two
alternative approaches to disclose the
effective APR: The first approach
attempted to improve consumer
understanding of this rate and reduce
creditor uncertainty about its
computation. The second approach
eliminated the requirement altogether.
In addition, the Board proposed to add
new paragraphs § 226.7(b)(11) and
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(b)(12) to implement disclosures
regarding late-payment fees and the
effects of making minimum payments in
Section 1305(a) and 1301(a) of the
Bankruptcy Act. TILA Section
127(b)(11) and (12); 15 U.S.C.
1637(b)(11) and (12).
Effective annual percentage rate.
Background on effective APR. TILA
Section 127(b)(6) requires disclosure of
an APR calculated as the quotient of the
total finance charge for the period to
which the charge relates divided by the
amount on which the finance charge is
based, multiplied by the number of
periods in the year. 15 U.S.C. 1637(b)(6).
This rate has come to be known as the
‘‘historical APR’’ or ‘‘effective APR.’’
TILA Section 127(b)(6) exempts a
creditor from disclosing an effective
APR when the total finance charge does
not exceed 50 cents for a monthly or
longer billing cycle, or the pro rata
share of 50 cents for a shorter cycle. In
such a case, TILA Section 127(b)(5)
requires the creditor to disclose only the
periodic rate and the annualized rate
that corresponds to the periodic rate
(the ‘‘corresponding APR’’). 15 U.S.C.
1637(b)(5). When the finance charge
exceeds 50 cents, the act requires
creditors to disclose the periodic rate
but not the corresponding APR. Since
1970, however, Regulation Z has
required disclosure of the corresponding
APR in all cases. See current § 226.7(d).
Current § 226.7(g) implements TILA
Section 127(b)(6)’s requirement to
disclose an effective APR.
The effective APR and corresponding
APR for any given plan feature are the
same when the finance charge in a
period arises only from application of
the periodic rate to the applicable
balance (the balance calculated
according to the creditor’s chosen
method, such as average daily balance
method). When the two APRs are the
same, Regulation Z requires that the
APR be stated just once. The effective
and corresponding APRs diverge when
the finance charge in a period arises (at
least in part) from a charge not
determined by application of a periodic
rate and the total finance charge exceeds
50 cents. When they diverge, Regulation
Z currently requires that both be stated.
The statutory requirement of an
effective APR is intended to provide the
consumer with an annual rate that
reflects the total finance charge,
including both the finance charge due to
application of a periodic rate (interest)
and finance charges that take the form
of fees. This rate, like other APRs
required by TILA, presumably was
intended to provide consumers
information about the cost of credit that
would help consumers compare credit
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costs and make informed credit
decisions and, more broadly, strengthen
competition in the market for consumer
credit. 15 U.S.C. 1601(a). There is,
however, a longstanding controversy
about the extent to which the
requirement to disclose an effective APR
advances TILA’s purposes or, as some
argue, undermines them.
As discussed in greater detail in the
Board’s June 2007 Proposal, industry
and consumer groups disagree as to
whether the effective APR conveys
meaningful information. Creditors argue
that the cost of a transaction is rarely,
if ever, as high as the effective APR
makes it appear, and that this tendency
of the rate to exaggerate the cost of
credit makes this APR misleading.
Consumer groups contend that the
information the rate provides about the
cost of credit, even if limited, is
meaningful. The effective APR for a
specific transaction or set of
transactions in a given cycle may
provide the consumer a rough
indication that the cost of repeating
such transactions is high in some sense
or, at least, higher than the
corresponding APR alone conveys.
Consumer advocates and industry
representatives also disagree as to
whether the effective APR promotes
credit shopping. Industry and consumer
group representatives find some
common ground in their observations
that consumers do not understand the
effective APR well.
Industry representatives also claim
that the effective APR imposes direct
costs on creditors that consumers pay
indirectly. They represent that the
effective APR raises compliance costs
when they introduce new services,
including costs of: (1) Conducting legal
analysis of Regulation Z to determine
whether the fee for the new service is a
finance charge and must be included in
the effective APR; (2) reprogramming
software if the fee must be included;
and (3) responding to telephone
inquiries from confused customers and
accommodating them (e.g., with fee
waivers or rebates).
Consumer research conducted for the
Board prior to the June 2007 Proposal.
As discussed in the June 2007 Proposal,
the Board undertook research through a
consultant on consumer awareness and
understanding of the effective APR, and
on whether changes to the presentation
of the disclosure could increase
awareness and understanding. The
consultant used one-on-one cognitive
interviews with consumers; consumers
were provided mock disclosures of
periodic statements that included
effective APRs and asked questions
about the disclosure designed to elicit
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their understanding of the rate. In the
first round the statements were copied
from examples in the market. For
subsequent testing rounds, the language
and design of the statements were
modified to better convey how the
effective APR differs from the
corresponding APR. Several different
approaches and many variations on
those approaches were tested.
In most of the rounds, a minority of
participants correctly explained that the
effective APR for cash advances was
higher than the corresponding APR for
cash advances because a cash advance
fee had been imposed. A smaller
minority correctly explained that the
effective APR for purchases was the
same as the corresponding APR for
purchases because no transaction fee
had been imposed on purchases. A
majority offered incorrect explanations
or did not offer any explanation. Results
changed at the final testing site,
however, when a majority of
participants evidenced an
understanding that the effective APR for
cash advances would be elevated for the
statement period when a cash advance
fee was imposed during that period, that
the effective APR would not be as
elevated for periods where a cash
advance balance remained outstanding
but no fee had been imposed, and that
the effective APR for purchases was the
same as the corresponding APR for
purchases because no transaction fee
had been imposed on purchases.
The form in the final round of testing
prior to the June 2007 Proposal labeled
the rate ‘‘Fee-Inclusive APR’’ and placed
it in a table separate from the
corresponding APR. The ‘‘Fee-Inclusive
APR’’ table included the amount of
interest and the amount of transaction
fees. An adjacent sentence stated that
the ‘‘Fee-Inclusive APR’’ represented
the cost of transaction fees as well as
interest. Similar approaches had been
tried in some of the earlier rounds,
except that the effective APR had been
labeled ‘‘Effective APR.’’
The Board’s proposed two alternative
approaches. After considering the
concerns and issues raised by industry
and consumer groups about the effective
APR, as well as the results of the
consumer testing, the Board proposed in
June 2007 two alternative approaches
for addressing the effective APR. The
first approach attempted to improve
consumer understanding of this rate and
reduce creditor uncertainty about its
computation. The second approach
proposed to eliminate the requirement
to disclose the effective APR.
1. First alternative proposal. Under
the first alternative, the Board proposed
to impose uniform terminology and
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formatting on disclosure of the effective
APR and the fees included in its
computation. See proposed
§ 226.7(b)(6)(iv) and (b)(7)(i). This
proposal was based largely on a form
developed through several rounds of
one-on-one interviews with consumers.
The Board also proposed under this
alternative to revise § 226.14, which
governs computation of the effective
APR, in an effort to increase certainty
about which fees the rate must include.
Under proposed § 226.7(b)(7)(i) and
Sample G–18(B), creditors would have
disclosed an effective APR for each
feature, such as purchases and cash
advances, in a table with the heading
‘‘Fee-Inclusive APR.’’ Creditors would
also have indicated that the FeeInclusive APRs are ‘‘APRs that you paid
this period when transactions or fixed
fees are taken into account as well as
interest.’’ A composite effective APR for
two or more features would no longer
have been permitted, as it is more
difficult to explain to consumers. In
addition to the effective APR(s) for each
feature, the table would have included,
by feature, the total of interest, labeled
as ‘‘interest charges,’’ and the total of
the fees included in the effective APR,
labeled as ‘‘transaction and fixed
charges.’’ To facilitate understanding,
proposed § 226.7(b)(6)(iii) would have
required creditors to label the specific
fees used to calculate the effective APR
either as ‘‘transaction’’ or ‘‘fixed’’ fees,
depending on whether the fee relates to
a specific transaction. Such fees would
also have been disclosed in the list of
transactions. If the only finance charges
in a billing cycle are interest charges,
the corresponding and effective APRs
are identical. In those cases, creditors
would have disclosed only the
corresponding APRs and would not
have been required to label fees as
‘‘transaction’’ or ‘‘fixed’’ fees since there
would be no fees that are finance
charges in such cases. These
requirements would have been
illustrated in forms under G–18 in
Appendix G to part 226, and creditors
would have been required to use the
model form or a substantially similar
form.
The proposal also sought to simplify
computation of the effective APR, both
to increase consumer understanding of
the disclosure and facilitate creditor
compliance. Proposed § 226.14(e) would
have included a specific and exclusive
list of finance charges that would be
included in calculating the effective
APR.18
18 Under the statute, the numerator of the quotient
used to determine the historical APR is the total
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2. Second alternative proposal. Under
the second alternative proposal,
disclosure of the effective APR would
no longer have been required. The
Board proposed this approach pursuant
to its exception and exemption
authorities under TILA Section 105.
Section 105(a) authorizes the Board to
make exceptions to TILA to effectuate
the statute’s purposes, which include
facilitating consumers’ ability to
compare credit terms and helping
consumers avoid the uninformed use of
credit. 15 U.S.C. 1601(a), 1604(a).
Section 105(f) authorizes the Board to
exempt any class of transactions (with
an exception not relevant here) from
coverage under any part of TILA if the
Board determines that coverage under
that part does not provide a meaningful
benefit to consumers in the form of
useful information or protection. 15
U.S.C. 1604(f)(1).
Under the second alternative
proposal, disclosure of an effective APR
would have been optional for creditors
offering HELOCs, as discussed above in
the section-by-section analysis to
§ 226.7(a)(7). For creditors offering
open-end (not home-secured) plans, the
regulation would have included no
effective APR provision, and
§ 226.7(b)(7) would have been reserved.
Comments on the proposal. Many
industry commenters supported the
Board’s second alternative proposal to
eliminate the requirement to disclose
the effective APR. Commenters
supporting this alternative generally
echoed the reasons given by the Board
for this alternative in the June 2007
Proposal. For example, they contended
that the effective APR cannot be used
for shopping purposes because it is
backward-looking and only purports to
represent the cost of credit for a
particular cycle; the effective APR
confuses and misleads consumers; and
the effective APR requirement imposes
compliance costs and risks on creditors
(for example, cost of legal analysis to
determine whether new fees must be
included in the effective APR, litigation
risk, and costs of responding to
inquiries from confused consumers).
Another argument commenters made
in support of eliminating the effective
APR was that the disclosure would be
unnecessary, in light of the Board’s
proposal for disclosure of interest and
fees totaled by period and year to date
finance charge. See TILA Section 107(a)(2), 15
U.S.C. 1606(a)(2). The Board has authority to make
exceptions and adjustments to this calculation
method to serve TILA’s purposes and facilitate
compliance. See TILA Section 105(a), 15 U.S.C.
1604(a). The Board has used this authority before
to exclude certain kinds of finance charges from the
effective APR. See § 226.14(c)(2) and (c)(3).
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(see the section-by-section analysis to
§ 226.7(b)(6)). Some commenters also
indicated that retaining the effective
APR, in combination with the proposal
to include all transaction fees in the
finance charge, might result in a creditor
violating restrictions on interest rates.
Some commenters contended that the
Board’s proposal to rename the effective
APR the ‘‘Fee-Inclusive APR’’ would not
solve the problems of consumer
misunderstanding and might in fact
exacerbate such problems, although one
industry commenter stated that if the
Board decided to retain the effective
APR requirement (which this
commenter did not favor), the term
‘‘Fee-Inclusive APR’’ might represent an
improvement.
Industry commenters also expressed
concern about the Board’s proposal to
specify precisely the fees that are to be
included in the effective APR
calculation (in proposed § 226.14(e), as
discussed above). One commenter said
that if the effective APR requirement
were to be retained, the Board would
need to better clarify in § 226.14(e)
which fees must be included. Another
commenter stated that the proposed
approach would not solve the problem
of creditor uncertainty about which fees
are to be included in the effective APR,
because new types of fees will arise and
create further uncertainty.
Other commenters, including
consumer groups and government
agencies, supported the Board’s first
alternative proposal to retain the
effective APR requirement. Commenters
supporting this alternative believe that
consumers need the effective APR in
order to be able to properly evaluate and
compare costs of card programs;
commenters also contended that if the
effective APR were eliminated, creditors
could impose additional fees that would
escape effective disclosure. Many of
these commenters urged not only that
the effective APR requirement should be
retained, but in addition that all fees, or
at least more fees than under the current
regulation (for example, late-payment
fees and over-the-limit fees) should be
included in its calculation.
Some commenters noted that even if
the effective APR were retained, if the
proposed approach (in proposed
§ 226.14(e)) of specifying the fees to be
included in the effective APR were
followed, creditors could introduce new
fees that might qualify as finance
charges, but might not be included in
the effective APR. One commenter
supporting retention suggested that the
Board try further consumer testing of an
improved disclosure format for the
effective APR, but that if the testing
showed that consumers still did not
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understand the effective APR, then it
should be eliminated.
Consumer group commenters also
expressed concern about the proposal to
require disclosure of separate effective
APRs for each feature on a credit card
account. Commenters stated that such
an approach would understate the true
cost of credit, and would ‘‘dilute’’ the
effect of multiple fees, because the fees
would be shared among several different
APRs. One creditor commenter also
expressed concern about this proposal,
stating that it would increase
programming costs.
Additional consumer research. In
March 2008, and again after the May
2008 Proposal, the Board conducted
further consumer research using one-onone interviews in the same manner as in
the consumer research prior to the June
2007 Proposal, discussed above. Three
rounds of testing were conducted. A
majority of participants in all rounds
did not offer a correct explanation of the
effective APR; instead, they offered a
variety of incorrect explanations,
including that the effective APR
represented: the interest rate paid on fee
amounts; the interest rate if the
consumer paid late (the penalty rate);
the APR after the introductory period
ends; or the year-to-date interest charges
expressed as a percentage. Two different
labels were used for the effective APR
in the statements shown to participants:
the ‘‘Fee-Inclusive APR’’ and the ‘‘APR
including Interest and Fees’’. The label
that was used did not have a noticeable
effect on participant comprehension.
In addition, in September 2008 the
Board conducted additional consumer
research using quantitative methods for
the purpose of validating the qualitative
research (one-on-one interviews)
conducted previously. The quantitative
consumer research involved surveys of
1,022 consumers at shopping malls in
seven locations around the country.
Two research questions were
investigated; the first was designed to
determine what percentage of
consumers understand the significance
of the effective APR. The interviewer
pointed out the effective APR disclosure
for a month in which a cash advance
occurred, triggering a transaction fee
and thus making the effective APR
higher than the nominal APR (interest
rate). The interviewer then asked what
the effective APR would be in the next
month, in which the cash advance
balance was not paid off but no new
cash advances occurred. A very small
percentage of respondents gave the
correct answer (that the effective APR
would be the same as the nominal APR).
Some consumers stated that the
effective APR would be the same in the
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next month as in the current month,
others indicated that they did not know,
and the remainder gave other incorrect
answers.
The second research question was
designed to determine whether the
disclosure of the effective APR
adversely affects consumers’ ability to
correctly identify the current nominal
APR on cash advances. Some consumers
were shown a periodic statement
disclosing an effective APR, while other
consumers were shown a statement
without an effective APR disclosure.
Consumers were then asked to identify
the nominal APR on cash advances. A
greater percentage of consumers who
were shown a statement without an
effective APR than of those shown a
statement with an effective APR
correctly identified the rate on cash
advances. This finding was statistically
significant, as discussed in the
December 2008 Macro Report on
Quantitative Testing. Some of the
consumers who did not correctly
identify the rate on cash advances
instead identified the effective APR as
that rate.
The quantitative consumer research
conducted by the Board validated the
results of the qualitative testing
conducted both before and after the June
2007 proposal; it indicates that most
consumers do not understand the
effective APR, and that for some
consumers the effective APR is
confusing and detracts from the
effectiveness of other disclosures.
Final rule. After considering the
comments on the proposed alternatives
and the results of the consumer testing,
the Board has determined that it is
appropriate to eliminate the
requirement to disclose an effective
APR. The Board takes this action
pursuant to its exception and exemption
authorities under TILA Section 105.
Section 105(f) directs the Board to
make an exemption determination in
light of specific factors. 15 U.S.C.
1604(f)(2). These factors are: (1) The
amount of the loan and whether the
disclosure provides a benefit to
consumers who are parties to the
transaction involving a loan of such
amount; (2) the extent to which the
requirement complicates, hinders, or
makes more expensive the credit
process; (3) the status of the borrower,
including any related financial
arrangements of the borrower, the
financial sophistication of the borrower
relative to the type of transaction, and
the importance to the borrower of the
credit, related supporting property, and
coverage under TILA; (4) whether the
loan is secured by the principal
residence of the borrower; and (5)
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whether the exemption would
undermine the goal of consumer
protection.
The Board has considered each of
these factors carefully, and based on
that review, has concluded that it has
satisfied the criteria for the exemption
determination. Consumer testing
conducted prior to the June 2007
Proposal, in March 2008, and after the
May 2008 Proposal indicates that
consumers find the current disclosure of
an APR that combines rates and fees to
be confusing. The June 2007 Proposal
would have required disclosure of the
nominal interest rate and fees in a
manner that is more readily
understandable and comparable across
institutions. The Board believes that this
approach can better inform consumers
and further the goals of consumer
protection and the informed use of
credit for all types of open-end credit.
The Board also considered whether
there were potentially competing
considerations that would suggest
retention of the requirement to disclose
an effective APR. First, the Board
considered the extent to which ‘‘sticker
shock’’ from the effective APR benefits
consumers, even if the disclosure does
not enable consumers to meaningfully
compare costs from month to month or
for different products. A second
consideration is whether the effective
APR may be a hedge against feeintensive pricing by creditors, and if so,
the extent to which it promotes
transparency. On balance, however, the
Board believes that the benefits of
eliminating the requirement to disclose
the effective APR outweigh these
considerations.
The consumer testing conducted for
the Board supports this determination.
With the exception of one round of
testing conducted prior to the June 2007
Proposal, the overall results of the
testing demonstrated that most
consumers do not correctly understand
the effective APR. Some consumers in
the testing offered no explanation of the
difference between the corresponding
and effective APR, and others appeared
to have an incorrect understanding. The
results were similar in the consumer
testing conducted in March 2008 and in
the qualitative and quantitative testing
conducted after the May 2008 proposal;
in all rounds of the testing, a majority
of participants did not offer a correct
explanation of the effective APR.
Even if some consumers have some
understanding of the effective APR, the
Board believes sound reasons support
eliminating the requirement for its
disclosure. Disclosure of the effective
APR on periodic statements does not
significantly assist consumers in credit
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shopping, because the effective APR
disclosed on a statement on one credit
card account cannot be compared to the
nominal APR disclosed on a solicitation
or application for another credit card
account. In addition, even within the
same account, the effective APR for a
given cycle is unlikely to accurately
indicate the cost of credit in a future
cycle, because if any of several factors
(such as the timing of transactions and
payments and the amount carried over
from the prior cycle) is different in the
future cycle, the effective APR will be
different even if the amounts of the
transaction and the fee are the same in
both cycles. As to contentions that the
effective APR for a particular billing
cycle provides the consumer a rough
indication that the cost of repeating
transactions triggering transaction fees
is high in some sense, the Board
believes the requirements adopted in
the final rule to disclose interest and fee
totals for the cycle and year-to-date will
serve the same purpose. In addition, the
interest and fee total disclosure
requirements should address concerns
that elimination of the effective APR
would remove disincentives for
creditors to introduce new fees.
The Board is adopting its second
alternative proposal under which
disclosure of an effective APR is not
required. Under the second alternative
proposal, § 226.7(b)(7) would have been
reserved. In the final rule, proposed
§ 226.7(b)(14) (change-in-terms and
increased penalty rate summary) is
renumbered as § 226.7(b)(7). In addition,
Sample G–18(B), as proposed in June
2007 as part of the first alternative
proposal, is not adopted.
Format requirements for periodic
statements. TILA and Regulation Z
currently contain few formatting
requirements for periodic statement
disclosures. The Board proposed several
proximity requirements in June 2007,
based on consumer testing that showed
targeted proximity requirements on
periodic statements tended to improve
the effectiveness of disclosures for
consumers. Under the June 2007
Proposal, interest and fees imposed as
part of the plan during the statement
period would have been disclosed in a
simpler manner and in a consistent
location. Transactions would have been
grouped by type, and fee and interest
charge totals would have been required
to be located with the transactions. If an
advance notice of changed rates or terms
is provided on or with a periodic
statement, the June 2007 Proposal
would have required a summary of the
change beginning on the front of the
first page of the periodic statement. The
proposal would have linked by
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proximity the payment due date with
the late payment fee and penalty rate
that could be triggered by an untimely
payment. The minimum payment
amount also would have been linked by
proximity with the new warning
required by the Bankruptcy Act about
the effects of making only minimum
payments on the account. Grouping
these disclosures together was intended
to enhance consumers’ informed use of
credit.
Model clauses were proposed to
illustrate the revisions, to facilitate
compliance. The Board published for
the first time proposed forms illustrating
front sides of a periodic statement, as a
compliance aid. The Board published
Forms G–18(G) and G–18(H) to illustrate
how a periodic statement might be
designed to comply with the
requirements of § 226.7. Proposed
Forms G–18(G) and G–18(H) would
have contained some additional
disclosures that are not required by
Regulation Z. The forms also would
have presented information in some
additional formats that are not required
by Regulation Z.
Some consumer groups applauded the
Board’s prescriptive approach for
periodic statement disclosures, to give
effect to the Board’s findings about
presenting information in a manner that
makes it easier for consumers to
understand. A federal banking agency
noted that standardized periodic
statement disclosures may reduce
consumer confusion that may result
from variations among creditors.
Most industry commenters strongly
opposed the Board’s approach as being
overly prescriptive and costly to
implement. They strongly urged the
Board to permit additional flexibility, or
simply to retain the current requirement
to provide ‘‘clear and conspicuous’’
disclosures. For example, these
commenters asked the Board to
eliminate any requirement that dictated
the order or proximity of disclosures,
along with any requirement that
creditors’ disclosures be substantially
similar to model forms or samples.
Although the Board’s testing suggested
certain formatting may be helpful to
consumers, many commenters believe
other formats might be as helpful. They
stated that not all consumers place the
same value on a certain piece of
information, and creditors should be
free to tailor periodic statements to the
needs of their customers. Further,
although participants in the Board’s
consumer testing may have indicated
they preferred one format over another,
commenters believe consumers are not
confused by other formats, and the cost
to reformat paper-based and electronic
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statements is not justified by the
possible benefits. For example,
commenters said the proposed
requirements will require lengthier
periodic statements, which is an
additional ongoing expense
independent of the significant one-time
cost to redesign statements.
The final rule retains many of the
formatting changes the Board proposed.
In response to further consumer testing
results and comments, however, the
Board is providing flexibility to
creditors where the changes proposed
by the Board have not demonstrated
consumer benefit sufficient to justify the
expense to creditors of reformatting the
periodic statement. For example, while
the Board is adopting the proposal to
group interest and fees, the Board is not
adopting the requirement to group
transactions (including credits) by
transaction type. See the section-bysection analysis to § 226.7(b)(2), (b)(3),
and (b)(6) below. Furthermore, if an
advance notice of a change in rates or
terms is provided on or with a periodic
statement, the final rule requires that a
summary of the change appear on the
front of the periodic statement, but
unlike the proposal, the summary is not
required to begin on the front of the first
page of the statement. See the sectionby-section analysis to § 226.7(b)(7).
Moreover, proximity requirements for
certain information in the periodic
statement have been retained, but the
information does not need to be
presented substantially similar to the
Board’s model forms. See the sectionby-section analysis to § 226.7(b)(13).
Deferred interest plans. Current
comment 7–3 provides guidance on
various periodic statement disclosures
for deferred-payment transactions, such
as when a consumer may avoid interest
charges if a purchase balance is paid in
full by a certain date. The substance of
comment 7–3, revised to conform to
other proposed revisions in § 226.7(b),
was proposed in June 2007 as comment
7(b)–1, which applies to open-end (not
home-secured) plans. The comment
permits, but does not require, creditors
to disclose during the promotional
period information about accruing
interest, balances, interest rates, and the
date in a future cycle when the balance
must be paid in full to avoid interest.
Some industry commenters asked the
Board to provide additional guidance
about how and where this optional
information may be disclosed if the
Board adopts proposed formatting
requirements for periodic statements.
Some consumer commenters urged the
Board to require creditors to disclose on
each periodic statement the date when
any promotional offer ends.
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Comment 7(b)–1 is adopted as
proposed, with technical revisions for
clarity without any intended substantive
change. For example, the transactions
described in the comment are now
referred to as ‘‘deferred interest’’ rather
than ‘‘deferred-payment.’’ The comment
also has been revised to note that it does
not apply to card issuers that are subject
to 12 CFR 227.24 or similar law which
does not permit the assessment of
deferred interest.
The Board believes the formatting
requirements for periodic statements do
not interfere with creditors’ ability to
provide information about deferred
interest transactions or other
promotions. Comment 7(b)–1, retained
as proposed, clarifies that creditors are
permitted, but not required, to disclose
on each periodic statement the date in
a future cycle when the balance on the
deferred interest transaction must be
paid in full to avoid interest charges.
Similarly, subject to the requirement to
provide clear and conspicuous
disclosures, creditors may, but are not
required to, disclose when promotional
offers end. The final rule does not
require creditors to disclose on each
periodic statement the date when any
promotional offer ends. The Board
believes that many creditors currently
provide such information prior to the
end of the promotional period.
7(b)(2) Identification of Transactions
Under the June 2007 Proposal,
§ 226.7(b)(2) would have required
creditors to identify transactions in
accordance with rules set forth in
§ 226.8. This provision implements
TILA Section 127(b)(2), currently at
§ 226.7(b). The section-by-section
analysis to § 226.8 discusses the Board’s
proposal to revise and significantly
simplify the rules for identifying
transactions, which the Board adopts as
proposed.
Under the June 2007 Proposal, the
Board introduced a format requirement
to group transactions by type, such as
purchases and cash advances, based on
consumer testing conducted for the
Board. In consumer testing conducted
prior to the June 2007 Proposal,
participants in the Board’s consumer
testing found such groupings helpful.
Moreover, participants noticed fees and
interest charges more readily when
transactions were grouped together, the
fees imposed for the statement period
were not interspersed among the
transactions, and the interest and fees
were disclosed in proximity to the
transactions. Proposed Sample G–18(A)
would have illustrated the proposal.
Most industry commenters opposed
the proposed requirement to group
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transactions by type. Overall,
commenters opposing this aspect of the
proposal believe the cost to implement
the change exceeds the benefit
consumers might receive. Some
commenters reported that their
customers or consumer focus groups
preferred chronological listings.
Similarly, some commenters believe
consumer understanding is enhanced by
a chronological listing that permits fees
related to a transaction, such as foreign
transaction fees, to appear immediately
below the transaction. Other
commenters were concerned that under
the proposal, creditors would no longer
be able to disclose transactions grouped
by authorized user, or by other subaccounts such as for promotions.
In quantitative consumer testing
conducted in the fall of 2008, the Board
tested consumers’ ability to identify
specific transactions and fees on
periodic statements that grouped
transactions by transaction type versus
those that listed transactions in
chronological order. After they were
shown either a grouped periodic
statement or a chronological periodic
statement, consumer testing participants
were asked to identify the dollar amount
of the first cash advance in the
statement period. In order to test the
effect of grouping fees, participants also
were asked to identify the number of
fees charged during the statement
period. While testing evidence showed
that the grouped periodic statement
performed better among participants
with respect to both questions, the
improved performance of the grouped
periodic statement was more significant
with regard to consumers’ ability to
identify fees.
Based on these testing results and
comments the Board received on the
proposal to require transactions to be
grouped by transaction type on periodic
statements, the final rule requires
creditors to group fees and interest
together into a separate category but
permits flexibility in how transactions
may be listed. The Board believes that
it is especially important for consumers
to be able to identify fees and interest
in order to assess the overall cost of
credit. As further discussed below in the
section-by-section analysis to
§ 226.7(b)(6), because testing evidence
suggests that consumers can more easily
find fees when they are grouped
together under a separate heading rather
than when they are combined with a
consumer’s transactions in a
chronological list, the Board is adopting
the proposal that would require the
grouping of fees and interest on the
statement.
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With respect to grouping of
transactions, such as purchases and
cash advances, the Board believes that
the modest improvement in consumers’
ability to identify specific transactions
in a grouped periodic statement may not
justify the high cost to many creditors
of reformatting periodic statements and
coding transactions in order to group
transactions by type. Furthermore,
providing flexibility in how transactions
may be presented would allow creditors
to disclose transactions grouped by
authorized user or by other subaccounts, which consumers may find
useful. In addition, in consumer testing
conducted for the Board prior to the fall
of 2008, most consumers indicated that
they already review the transactions on
their periodic statements. The Board
expects that consumers will continue to
review their transactions, and that
consumers generally are aware of the
transactions in which they have engaged
during the billing period.
Accordingly, the Board has
withdrawn the requirement to group
transactions by type in proposed
§ 226.7(b)(2). Comment 7(b)(2)–1 has
been revised from the proposal to
permit, but not require, creditors to
group transactions by type. Therefore,
creditors may list transactions
chronologically, group transactions by
type, or organize transactions in any
other way that would be clear and
conspicuous to consumers. However,
consistent with § 226.7(b)(6), all fees
and interest must be grouped together
under a separate heading and may not
be interspersed with transactions.
7(b)(3) Credits
Creditors are required to disclose any
credits to the account during the billing
cycle. Creditors typically disclose
credits among other transactions. The
Board did not propose substantive
changes to the disclosure requirements
for credits in June 2007. However,
consistent with the format requirements
proposed in § 226.7(b)(2), the June 2007
Proposal would have required credits
and payments to be grouped together.
Proposed Sample G–18(A) would have
illustrated the proposal.
Few commenters directly addressed
issues related to disclosing credits on
periodic statements, although many
industry commenters opposed format
requirements to group transactions
(thus, credits) by type rather than in a
chronological listing. In response to a
request for guidance on the issue,
comment 7(b)(3)–1 is modified from the
proposal to clarify that credits may be
distinguished from transactions in any
way that is clear and conspicuous, for
example, by use of debit and credit
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columns or by use of plus signs and/or
minus signs.
As discussed in the section-by-section
analysis to § 226.7(b)(2) above, the
Board is not requiring creditors to group
transactions by type. For the reasons
discussed in that section and in the
section-by-section analysis to
§ 226.7(b)(6) below, the Board is only
requiring creditors to group fees and
interest into a separate category, while
credits, like transactions, may be
presented in any manner that is clear
and conspicuous to consumers.
Combined deposit account and credit
account statements. Currently, comment
7(c)–2 permits creditors to commingle
credits related to extensions of credit
and credits related to non-credit
accounts, such as for a deposit account.
In June 2007, the Board solicited
comment on the need for alternatives to
the proposed format requirements to
segregate transactions and credits, such
as when a depository institution
provides on a single periodic statement
account activity for a consumer’s
checking account and an overdraft line
of credit.
As discussed above in the section-bysection analysis to § 226.7(b)(2) above,
the Board is not requiring creditors to
segregate transactions and credits.
Therefore, formatting alternatives for
combined deposit account and credit
account statements are no longer
necessary. Comment 7(b)(3)–3, as
renumbered in the June 2007 Proposal,
is revised for clarity and is adopted as
proposed.
7(b)(4) Periodic Rates
Periodic rates. TILA Section 127(b)(5)
and current § 226.7(d) require creditors
to disclose all periodic rates that may be
used to compute the finance charge, and
an APR that corresponds to the periodic
rate multiplied by the number of
periods in a year. 15 U.S.C. 1637(b)(5);
§ 226.14(b). In the June 2007 Proposal,
the Board proposed to eliminate, for
open-end (not home-secured) plans, the
requirement to disclose periodic rates
on periodic statements.
Most industry commenters supported
the proposal, believing that periodic
rates are not important to consumers.
Some consumer groups opposed
eliminating the periodic rate as a
disclosure requirement, stating that it is
easier for consumers to check the
calculation of their interest charges
when the rate appears on the statement.
One industry commenter asked the
Board to clarify that the rule would not
prohibit creditors from providing, at
their option, the periodic rate close to
the APR and balance to which the rates
relate.
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The final rule eliminates the
requirement to disclose periodic rates
on periodic statements, as proposed,
pursuant to the Board’s exception and
exemption authorities under TILA
Section 105. Section 105(a) authorizes
the Board to make exceptions to TILA
to effectuate the statute’s purposes,
which include facilitating consumers’
ability to compare credit terms and
helping consumers avoid the
uninformed use of credit. 15 U.S.C.
1601(a), 1604(a). Section 105(f)
authorizes the Board to exempt any
class of transactions (with an exception
not relevant here) from coverage under
any part of TILA if the Board determines
that coverage under that part does not
provide a meaningful benefit to
consumers in the form of useful
information or protection. 15 U.S.C.
1604(f)(1). Section 105(f) directs the
Board to make this determination in
light of specific factors. 15 U.S.C.
1604(f)(2). These factors are (1) the
amount of the loan and whether the
disclosure provides a benefit to
consumers who are parties to the
transaction involving a loan of such
amount; (2) the extent to which the
requirement complicates, hinders, or
makes more expensive the credit
process; (3) the status of the borrower,
including any related financial
arrangements of the borrower, the
financial sophistication of the borrower
relative to the type of transaction, and
the importance to the borrower of the
credit, related supporting property, and
coverage under TILA; (4) whether the
loan is secured by the principal
residence of the borrower; and (5)
whether the exemption would
undermine the goal of consumer
protection.
The Board considered each of these
factors carefully, and based on that
review and the comments received,
determined that the exemption is
appropriate. In consumer testing
conducted for the Board prior to the
June 2007 Proposal, consumers
indicated they do not use periodic rates
to verify interest charges. Consistent
with the Board’s June 2007 Proposal not
to allow periodic rates to be disclosed
in the tabular summary on or with
credit card applications and disclosures,
requiring periodic rates to be disclosed
on periodic statements may detract from
more important information on the
statement, and contribute to information
overload. Eliminating periodic rates
from the periodic statement has the
potential to better inform consumers
and further the goals of consumer
protection and the informed use of
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credit for open-end (not home-secured)
credit.
The Board notes that under the final
rule, creditors may continue to disclose
the periodic rate, so long as the
additional information is presented in a
way that is consistent with creditors’
duty to provide required disclosures
clearly and conspicuously. See
comment app. G–10.
Labeling APRs. Currently creditors are
provided with considerable flexibility in
identifying the APR that corresponds to
the periodic rate. Current comment
7(d)–4 permits labels such as
‘‘corresponding annual percentage rate,’’
‘‘nominal annual percentage rate,’’ or
‘‘corresponding nominal annual
percentage rate.’’ The June 2007
Proposal would have required creditors
offering open-end (not home-secured)
plans to label the APR disclosed under
proposed § 226.7(b)(4) as ‘‘annual
percentage rate.’’ The proposal was
intended to promote uniformity and to
distinguish between this ‘‘interest only’’
APR and the effective APR that includes
interest and fees, as proposed to be
enhanced under one alternative in the
June 2007 Proposal.
Commenters generally supported the
proposal, and the labeling requirement
is adopted as proposed. Forms G–18(F)
and G–18(G) illustrate periodic
statements that disclose an APR but no
periodic rates.
Rates that ‘‘may be used.’’ Currently,
comment 7(d)–1 interprets the
requirement to disclose all periodic
rates that ‘‘may be used’’ to mean
‘‘whether or not [the rate] is applied
during the cycle.’’ For example, rates on
cash advances must be disclosed on all
periodic statements, even for billing
periods with no cash advance activity or
cash advance balances. The regulation
and commentary do not clearly state
whether promotional rates, such as
those offered for using checks accessing
credit card accounts, that ‘‘may be
used’’ should be disclosed under
current § 226.7(d) regardless of whether
they are imposed during the period. See
current comment 7(d)–2. The June 2007
Proposal included a limited exception
to TILA Section 127(b)(5) to effectuate
the purposes of TILA to require
disclosures that are meaningful and to
facilitate compliance.
Under § 226.7(b)(4)(ii) of the June
2007 Proposal, creditors would have
been required to disclose promotional
rates only if the rate actually applied
during the billing period. For example,
a card issuer may impose a 22 percent
APR for cash advances but offer for a
limited time a 1.99 percent promotional
APR for advances obtained through the
use of a check accessing a credit card
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account. Creditors are currently
required to disclose, in this example,
the 22 percent cash advance APR on
periodic statements whether or not the
consumer obtains a cash advance during
the previous statement period. The
proposal clarified that creditors are not
required to disclose the 1.99 percent
promotional APR unless the consumer
used the check during the statement
period. In the June 2007 Proposal, the
Board noted its belief that interpreting
TILA to require the disclosure of all
promotional rates would be
operationally burdensome for creditors
and result in information overload for
consumers. The proposed exception did
not apply to HELOCs covered by
§ 226.5b.
Industry and consumer group
commenters generally supported the
proposal that requires promotional rates
to be disclosed only if the rate actually
applied during the billing period. Some
consumer groups urged the Board to go
further and prohibit creditors from
disclosing a promotional rate that has
not actually been applied, to avoid
possible consumer confusion over a
multiplicity of rates. For the reasons
stated in the June 2007 Proposal and
discussed above, the Board is adopting
§ 226.7(b)(4)(ii) as proposed, with minor
changes to the description of the rate
and time period, consistent with
§ 226.16(g). See also section-by-section
analysis to § 226.7(a)(4), which
discusses extending the exception to
HELOCs subject to § 226.5b.
Combining interest and other charges.
Currently, creditors must disclose
finance charges attributable to periodic
rates. These costs are typically interest
charges but may include other costs
such as premiums for required credit
insurance. If applied to the same
balance, creditors may disclose each
rate, or a combined rate. See current
comment 7(d)–3. As discussed below,
consumer testing for the Board
conducted prior to the June 2007
Proposal indicated that participants
appeared to understand credit costs in
terms of ‘‘interest’’ and ‘‘fees,’’ and the
June 2007 Proposal would have required
disclosures to distinguish between
interest and fees. To the extent
consumers associate periodic rates with
‘‘interest,’’ it seems unhelpful to
consumers’ understanding to permit
creditors to include periodic rate
charges other than interest in the dollar
cost disclosed. Thus, in the June 2007
Proposal guidance permitting periodic
rates attributable to interest and other
finance charges to be combined would
have been eliminated for open-end (not
home-secured) plans.
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Few comments were received on this
aspect of the proposal. Some consumer
groups strongly opposed the proposal if
the Board determined to eliminate the
effective APR, as proposed under one
alternative in the June 2007 Proposal.
They believe that because the required
credit insurance premium is calculated
as a percentage of the outstanding
balance, creditors could understate the
percentage consumers must pay for
carrying a balance, which would
conceal the true cost of credit.
The final rule provides that creditors
offering open-end (not home-secured)
plans that impose finance charges
attributable to periodic rates (other than
interest) must disclose the amount in
dollars, as a fee, as proposed. See
section-by-section analysis to
§ 226.7(b)(6) below. Many fees
associated with credit card accounts or
other open-end plans are a percentage of
the transaction or balance, such as
balance transfer or cash advance fees.
The Board believes that disclosing fees
such as for credit insurance premiums
as a separate dollar amount rather than
as part of a percentage provides
consistency and, based on the Board’s
consumer testing, may be more helpful
to many consumers.
In addition, a new comment 7(b)(4)–
4 (proposed in June 2007 as comment
7(b)(4)–7) is added to provide guidance
to creditors when a fee is imposed,
remains unpaid, and interest accrues on
the unpaid balance. The comment,
adopted as proposed, provides that
creditors disclosing fees in accordance
with the format requirements of
§ 226.7(b)(6) need not separately
disclose which periodic rate applies to
the unpaid fee balance.
In technical revisions, the substance
of footnotes referenced in § 226.7(d) is
moved to the regulation and comment
7(b)(4)–5, as proposed.
7(b)(5) Balance on Which Finance
Charge Is Computed
Creditors must disclose the amount of
the balance to which a periodic rate was
applied and an explanation of how the
balance was determined. The Board
provides model clauses creditors may
use to explain common balance
computation methods. 15 U.S.C.
1637(b)(7); current § 226.7(e); and
Model Clauses G–1. The staff
commentary to current § 226.7(e)
interprets how creditors may comply
with TILA in disclosing the ‘‘balance,’’
which typically changes in amount
throughout the cycle, on periodic
statements.
Amount of balance. The June 2007
Proposal did not change how creditors
are required to disclose the amount of
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the balance on which finance charges
are computed. Proposed comment
7(b)(5)–4 would have permitted
creditors, at their option, not to include
an explanation of how the finance
charge may be verified for creditors that
use a daily balance method. Currently,
creditors that use a daily balance
method are permitted to disclose an
average daily balance for the period,
provided they explain that the amount
of the finance charge can be verified by
multiplying the average daily balance by
the number of days in the statement
period, and then applying the periodic
rate. The Board proposed to retain the
rule permitting creditors to disclose an
average daily balance but would have
eliminated the requirement to provide
the explanation. Consumer testing
conducted for the Board prior to the
June 2007 Proposal suggested that the
explanation may not be used by
consumers as an aid to calculate their
interest charges. Participants suggested
that if they attempted without
satisfaction to calculate balances and
verify interest charges based on
information on the periodic statement,
they would call the creditor for
assistance. Thus, the final rule adopts
comment 7(b)(5)–4, as proposed, which
permits creditors, at their option, not to
include an explanation of how the
finance charge may be verified for
creditors that use a daily balance
method.
The June 2007 Proposal would have
required creditors to refer to the balance
as ‘‘balances subject to interest rate,’’ to
complement proposed revisions
intended to further consumers’
understanding of interest charges, as
distinguished from fees. The final rule
adopts the required description as
proposed. See section-by-section
analysis to § 226.7(b)(6). Forms G–18(F)
and 18(G) (proposed as Forms G–18(G)
and G–18(H)) illustrate this format
requirement.
Explanation of balance computation
method. The June 2007 Proposal would
have contained an alternative to
providing an explanation of how the
balance was determined. Under
proposed § 226.7(b)(5), a creditor that
uses a balance computation method
identified in § 226.5a(g) would have two
options. The creditor could: (1) Provide
an explanation, as the rule currently
requires, or (2) identify the name of the
balance computation method and
provide a toll-free telephone number
where consumers may obtain more
information from the creditor about how
the balance is computed and resulting
interest charges are determined. If the
creditor uses a balance computation
method that is not identified in
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§ 226.5a(g), the creditor would have
been required to provide a brief
explanation of the method. The Board’s
proposal was guided by the following
factors.
Calculating balances on open-end
plans can be complex, and requires an
understanding of how creditors allocate
payments, assess fees, and record
transactions as they occur during the
cycle. Currently, neither TILA nor
Regulation Z requires creditors to
disclose on periodic statements all the
information necessary to compute a
balance, and requiring that level of
detail appears not to be warranted.
Although the Board’s model clauses are
intended to assist creditors in
explaining common methods,
consumers continue to find these
explanations lengthy and complex. As
stated earlier, consumer testing
conducted prior to the June 2007
Proposal indicated that consumers call
the creditor for assistance when they
attempt without success to calculate
balances and verify interest charges.
Providing the name of the balance
computation method (or a brief
explanation, if the name is not
identified in § 226.5a(g)), along with a
reference to where additional
information may be obtained provides
important information in a simplified
way, and in a manner consistent with
how consumers obtain further balance
computation information.
Some consumer groups urged the
Board to continue to require creditors to
disclose the balance computation
method on the periodic statement. They
believe that the information is important
for consumers that check creditors’
interest calculations. Consumers, a
federal banking agency and a member of
Congress were among those who
suggested banning a computation
method commonly called ‘‘two-cycle.’’
As an alternative, the agency suggested
requiring a cautionary disclosure on the
periodic statement about the two-cycle
balance computation method for those
creditors that use the method.
Industry commenters generally
favored the proposal, although one
commenter would eliminate identifying
the name of the balance computation
method. Some commenters urged the
Board to add ‘‘daily balance’’ method to
§ 226.5a(g), to enable creditors that use
that balance computation method to
take advantage of the alternative
disclosure.
Some consumer groups further urged
the Board to require creditors, when
responding to a consumer who has
called the creditor’s toll-free number
established pursuant to the proposed
rules, to offer to mail consumers a
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document that provides a complete set
of rules for calculating the balances and
applying the periodic rate, and to post
this information on creditors’ Web sites.
An industry commenter asked the Board
to permit a creditor, in lieu of a
reference to a toll-free telephone
number, to reference the Board’s Web
site address that will be provided with
the application and account-opening
summary tables, or the creditor’s Web
site address, because a Web site can
better provide accurate, clear, and
consistent information about balance
computation methods. The Board is
adopting § 226.7(b)(5), as proposed for
the reasons stated above. See also
§ 226.5a(g), which is revised to include
the daily balance method as a common
balance computation method. The
Board is not requiring creditors also to
refer to the creditor’s Web site for an
explanation of the balance computation
method, or to mail written explanations
upon consumers’ request, to ease
compliance. Consumers who do not
understand the written or Web-based
explanation will likely call the creditor
in any event. However, a creditor could
choose to disclose a reference to its Web
site or provide a written explanation to
consumers, at the creditor’s option.
Current comment 7(e)–6, which refers
creditors to guidance in comment
6(a)(3)–1 about disclosing balance
computation methods is deleted as
unnecessary, as proposed. Elsewhere in
today’s Federal Register, the Board is
adopting a rule that prohibits the twocycle balance computation method as
unfair for consumer credit card
accounts. Therefore any cautionary
disclosure is largely unnecessary.
7(b)(6) Charges Imposed
As discussed in the section-by-section
analysis to § 226.6, the Board proposed
in June 2007 to reform cost disclosure
rules for open-end (not home-secured)
plans, in part, to ensure that all charges
assessed as part of an open-end (not
home-secured) plan are disclosed before
they are imposed and to simplify the
rules for creditors to identify such
charges. Consistent with the proposed
revisions at account opening, the
proposed revisions to cost disclosures
on periodic statements were intended to
simplify how creditors identify the
dollar amount of charges imposed
during the statement period.
Consumer testing conducted for the
Board prior to the June 2007 Proposal
indicated that most participants
reviewing mock periodic statements
could not correctly explain the term
‘‘finance charge.’’ The revisions
proposed in June 2007 were intended to
conform labels of charges more closely
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to common understanding, ‘‘interest’’
and ‘‘fees.’’ Format requirements were
intended to help ensure that consumers
notice charges imposed during the
statement period.
Two alternatives were proposed: One
addressed interest and fees in the
context of an effective APR disclosure,
the second assumed no effective APR is
required to be disclosed.
Charges imposed as part of the plan.
Proposed § 226.7(b)(6) would have
required creditors to disclose the
amount of any charge imposed as part
of an open-end (not home-secured) plan,
as stated in § 226.6(b)(3) (proposed as
§ 226.6(b)(1)). Guidance on which
charges are deemed to be imposed as
part of the plan is in § 226.6(b)(3) and
accompanying commentary. Although
coverage of charges was broader under
the proposed standard of ‘‘charges
imposed as part of the plan’’ than under
current standards for finance charges
and other charges, the Board stated its
understanding that creditors have been
disclosing on the statement all charges
debited to the account regardless of
whether they are now defined as
‘‘finance charges,’’ ‘‘other charges,’’ or
charges that do not fall into either
category. Accordingly, the Board did not
expect the proposed change to affect
significantly the disclosure of charges
on the periodic statement.
Interest charges and fees. For
creditors complying with the new cost
disclosure requirements proposed in
June 2007, the current requirement in
§ 226.7(f) to label finance charges as
such would have been eliminated. See
current § 226.7(f). Testing of this term
with consumers conducted prior to the
June 2007 Proposal found that it did not
help them to understand charges.
Instead, charges imposed as part of an
open-end (not home-secured) plan
would have been disclosed under the
labels of ‘‘interest charges’’ or ‘‘fees.’’
Consumer testing also supplied
evidence that consumers may generally
understand interest as the cost of
borrowing money over time and view
other costs—regardless of their
characterization under TILA and
Regulation Z—as fees (other than
interest). The Board’s June 2007
Proposal was consistent with this
evidence.
TILA Section 127(b)(4) requires
creditors to disclose on periodic
statements the amount of any finance
charge added to the account during the
period, itemized to show amounts due
to the application of periodic rates and
the amount imposed as a fixed or
minimum charge. 15 U.S.C. 1637(b)(4).
This requirement is currently
implemented in § 226.7(f), and creditors
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are given considerable flexibility
regarding totaling or subtotaling finance
charges attributable to periodic rates
and other fees. See current § 226.7(f)
and comments 7(f)–1, –2, and –3. To
improve uniformity and promote the
informed use of credit, § 226.7(b)(6)(ii)
of the June 2007 Proposal would have
required creditors to itemize finance
charges attributable to interest, by type
of transaction, labeled as such, and
would have required creditors to
disclose, for the statement period, a total
interest charge, labeled as such.
Although creditors are not currently
required to itemize interest charges by
transaction type, creditors often do so.
For example, creditors may separately
disclose the dollar interest costs
associated with cash advance and
purchase balances. Based on consumer
testing conducted prior to the June 2007
Proposal, the Board stated its belief that
consumers’ ability to make informed
decisions about the future use of their
open-end plans—primarily credit card
accounts—may be promoted by a
simply-labeled breakdown of the
current interest cost of carrying a
purchase or cash advance balance. The
breakdown enables consumers to better
understand the cost for using each type
of transaction, and uniformity among
periodic statements allows consumers to
compare one account with other openend plans the consumer may have.
Because the Board believes that
consumers benefit when interest charges
are itemized by transaction type, which
many creditors do currently, the Board
is adopting § 226.6(b)(6)(ii) as generally
proposed, with one clarification that all
interest charges be grouped together. As
a result, all interest charges on an
account, whether they are attributable to
different authorized users or subaccounts, must be disclosed together.
Under the June 2007 Proposal, finance
charges attributable to periodic rates
other than interest charges, such as
required credit insurance premiums,
would have been required to be
identified as fees and would not have
been permitted to be combined with
interest costs. See proposed comment
7(b)(4)–3. The Board did not receive
comment on this provision, and the
comment is adopted as proposed.
Current § 226.7(h) requires the
disclosure of ‘‘other charges’’ parallel to
the requirement in TILA Section
127(a)(5) and current § 226.6(b) to
disclose such charges at account
opening. 15 U.S.C. 1637(a)(5).
Consistent with current rules to disclose
‘‘other charges,’’ proposed
§ 226.7(b)(6)(iii) required that other
costs be identified consistent with the
feature or type, and itemized. The
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proposal differed from current
requirements in the following respect:
Fees were required to be grouped
together and a total of all fees for the
statement period were required.
Currently, creditors typically include
fees among other transactions identified
under § 226.7(b). In consumer testing
conducted prior to the June 2007
Proposal, consumers were able to more
accurately and easily determine the total
cost of non-interest charges when fees
were grouped together and a total of fees
was given than when fees were
interspersed among the transactions
without a total. (Proposed
§ 226.7(b)(6)(iii) also would have
required that certain fees included in
the computation of the effective APR
pursuant to § 226.14 must be labeled
either as ‘‘transaction fees’’ or ‘‘fixed
fees,’’ under one proposed approach.
This proposed requirement is discussed
in further detail in the general
discussion on the effective APR in the
section-by-section analysis to
§ 226.7(b).)
To highlight the overall cost of the
credit account to consumers, under the
June 2007 Proposal, creditors would
have been required to disclose the total
amount of interest charges and fees for
the statement period and calendar year
to date. Comment 7(b)(6)–3 would have
provided guidance on how creditors
may disclose the year-to-date totals at
the end of a calendar year. This aspect
of the proposal was based on consumer
testing that indicated that participants
noticed year-to-date cost figures and
would find the numbers helpful in
making future financial decisions. The
proposal was intended to provide
consumers with information about the
cumulative cost of their credit plans
over a significant period of time. This
requirement is discussed further below.
Format requirements. In consumer
testing conducted for the Board prior to
the June 2007 Proposal, consumers
consistently reviewed transactions
identified on their periodic statements
and noticed fees and interest charges,
itemized and totaled, when they were
grouped together with the transactions
on the statement. Some creditors also
disclose these costs in account
summaries or in a progression of figures
associated with disclosing finance
charges attributable to periodic rates.
The June 2007 Proposal did not affect
creditors’ flexibility to provide this
information in such summaries. See
Proposed Forms G–18(G) and G–18(H),
which would have illustrated, but not
required, such summaries. However, the
Board stated in the June 2007 Proposal
its belief that TILA’s purpose to promote
the informed use of credit would be
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furthered significantly if consumers are
uniformly provided, in a location they
routinely review, basic cost
information—interest and fees—that
enables consumers to compare costs
among their open-end plans. The Board
proposed that charges required to be
disclosed under § 226.7(b)(6)(i) would
be grouped together with the
transactions identified under
§ 226.7(b)(2), substantially similar to
Sample G–18(A) in Appendix G to part
226. Proposed § 226.7(b)(6)(iii) would
have required non-interest fees to be
itemized and grouped together, and a
total of fees to be disclosed for the
statement period and calendar year to
date. Interest charges would have been
required to be itemized by type of
transaction, grouped together, and a
total of interest charges disclosed for the
statement period and year to date.
Proposed Sample G–18(A) in Appendix
G to part 226 would have illustrated the
proposal.
Labeling costs imposed as part of the
plan as fees or interest. Commenters
generally supported the Board’s
approach to label costs as either ‘‘fees’’
or ‘‘interest charge’’ rather than ‘‘finance
charge’’ as aligning more closely with
consumers’ understanding.
For the reasons stated above, the
requirement in § 226.7(b)(6) to label
costs imposed as part of the plan as
either fees or interest charge is adopted
as proposed. Because the Board is
adopting the alternative to eliminate the
requirement to disclose an effective
APR, the proposed requirement to label
fees as ‘‘transaction’’ or ‘‘fixed’’ fees as
a part of the proposed alternative to
improve consumers’ understanding of
the effective APR is not included in the
final rule.
Grouping fees together, identified by
feature or type, and itemized. Some
consumer groups supported the
proposal to group fees together, and to
identify and itemize them by feature or
type. They believe that segregating and
highlighting fees is likely to make
consumers more aware of fees, and in
turn, to assist consumers in avoiding
them.
Most industry commenters opposed
this aspect of the proposal, as overly
prescriptive. As discussed in the
section-by-section analysis to
§ 226.7(b)(2) regarding the requirement
to group transactions together, many
commenters believe the proposal would
hinder rather than help consumer
understanding if transaction-related fees
are disclosed in a separate location from
the transaction itself. They assert that
consumers prefer a chronological listing
of debits and credits to the account, and
even if consumers prefer groupings,
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chronological listings are not confusing
and consumer preference does not
justify the cost to the industry to
redesign periodic statements.
Other industry commenters stated
that currently they separately display
account activity in a variety of ways,
such as by user, feature, or promotion.
They believe consumers find these
distinctions to be helpful in managing
their accounts, and urged the Board to
allow creditors to continue to display
information in this manner.
As discussed in the section-by-section
analysis to § 226.7(b)(2) above, in the
fall of 2008, the Board tested consumers’
ability to identify specific transactions
and fees on periodic statements where
transactions were grouped by
transaction type and on periodic
statements that listed transactions in
chronological order. Testing evidence
showed that the grouped periodic
statement performed better among
participants with respect to identifying
specific transactions and fees, though
the improved performance of the
grouped periodic statement was more
significant with regard to the
identification of fees.
Moreover, consumers’ ability to match
a transaction fee to the transaction
giving rise to the fee was also tested.
Among participants who correctly
identified the transaction to which they
were asked to find the corresponding
fee, a larger percentage of consumers
who saw a statement on which account
activity was arranged chronologically
were able to match the fee to the
transaction than when the statement
was grouped. However, out of the
participants who were able to identify
the transaction to which they were
asked to find the corresponding fee, the
percentage of participants able to find
the corresponding fee was very high for
both types of listings.
The Board believes that the ability to
identify all fees is important for
consumers to assess their cost of credit.
As discussed above, since the vast
majority of consumers do not appear to
comprehend the effective APR, the
Board believes highlighting fees and
interest for consumers will more
effectively inform consumers of their
costs of credit. Because consumer
testing results indicate that grouping
fees together helped consumers find
them more easily, the Board is adopting
the proposal under § 226.7(b)(6)(iii) to
require creditors to group fees together.
All fees assessed on the account must be
grouped together under one heading
even if fees may be attributable to
different users of the account or to
different sub-accounts.
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Cost totals for the statement period
and year to date. Consumer group
commenters supported the proposal to
disclose cost totals for the statement
period, as well as a year-to-date total.
One commenter urged the Board to
disclose total fees and interest charged
for the cycle, regardless of the Board’s
decision regarding the effective APR.
The commenter also stated that year-todate totals in dollars provide consumers
with the overall cost of the credit on an
annualized basis.
In general, industry commenters
opposed the requirement for year-todate totals as unnecessary and costly to
implement. Some trade associations
urged the Board to discuss with data
processors potential costs to implement
the year-to-date totals, and to provide
sufficient implementation time if the
requirement is adopted. Suggested
alternatives to the proposal included
providing the information on the first or
last statement of the year, at the end of
the year to consumers who request it, or
to provide access to year-to-date
information on-line.
The Board believes that providing
consumers with the total of interest and
fee costs, expressed in dollars, for the
statement period and year to date is a
significant enhancement to consumers’
ability to understand the overall cost of
credit for the account, and has adopted
the requirement as proposed. The
Board’s testing indicates consumers
notice and understand credit costs
expressed in dollars. Aggregated cost
information enables consumers to
evaluate how the use of an account may
impact the amount of interest and fees
charged over the year and thus promotes
the informed use of credit. Discussions
with processors indicated that
programming costs to capture year-todate information are not material.
Comment 7(b)(6)–3 has been added to
provide additional flexibility to
creditors in providing year-to-date
totals, in response to a commenter’s
request. Under the revised comment,
creditors sending monthly statements
may comply with the requirement to
provide a year-to date total using a
January 1 through December 31 time
period, or the period representing 12
monthly cycles beginning in November
and ending in December of the
following year or beginning in
December and ending in January of the
following year. This guidance also
applies when creditors send quarterly
statements.
Some commenters asked the Board to
provide guidance on creditors’ duty to
reflect refunded fees or interest in yearto-date totals. Comment 7(b)(6)–5 has
been added to reflect that creditors may,
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but are not required to, reflect the
adjustment in the year-to-date totals,
nor, if an adjustment is made, to provide
an explanation about the reason for the
adjustment, to ease compliance. Such
adjustments should not affect the total
fees or interest charges imposed for the
current statement period.
7(b)(7) Change-in-terms and Increased
Penalty Rate Summary for Open-end
(not Home-secured) Plans
A major goal of the Board’s review of
Regulation Z’s open-end credit rules is
to address consumers’ surprise at
increased rates (and/or fees). In the June
2007 Proposal, the Board sought to
address the issue in § 226.9(c)(2) and (g)
to give more time before new rates and
changes to significant costs become
effective. The Board and other federal
banking agencies further proposed in
May 2008, subject to certain exceptions,
a prohibition on increasing the APR
applicable to balances outstanding at
the end of the fourteenth day after a
notice disclosing the change in the APR
is provided to the consumer.
As part of the June 2007 Proposal, the
Board also proposed new § 226.7(b)(14),
which would have required a summary
of key changes to precede transactions
when a change-in-terms notice or a
notice of a rate increase due to
delinquency or default or as a penalty
is provided on or with a periodic
statement. Samples G–20 and G–21 in
Appendix G to part 226 illustrated the
proposed format requirement under
§ 226.7(b)(14) and the level of detail
required for the notice under
§ 226.9(c)(2)(iii) and (g)(3). Proposed
Sample Forms G–18(G) and G–18(H)
would have illustrated the placement of
these notices on a periodic statement.
The summary would have been required
to be displayed in a table, in no less
than 10-point font. See
§ 226.9(c)(2)(iii)(B) and (g)(3)(ii),
§ 226.5(a)(3). The proposed format rule
was intended to enable consumers to
notice more easily changes in their
account terms. Increasing the time
period to act is ineffective if consumers
do not see the change-in-terms notice. In
consumer testing conducted prior to the
June 2007 Proposal, consumers who
participated in testing conducted for the
Board consistently set aside change-interms notices in inserts that
accompanied periodic statements.
Research conducted for the Board
indicated that consumers do look at the
front side of periodic statements and do
look at transactions.
Consumer groups supported the
proposed format requirements, as being
more readable and pertinent than
current change-in-term notices provided
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with periodic statements. Industry
commenters opposed the proposal for a
number of reasons. Many commenters
stated that creditors use pre-printed
forms and have limited space to place
non-recurring messages on the front of
the statement. These commenters
asserted that the proposed requirement
to place a change-in-term notice or a
penalty rate increase notice preceding
the transactions would be costly to
implement. Some commenters asked the
Board to permit creditors to refer
consumers to an insert where the
change-in-term or penalty increase
could be described, if the requirement
for a summary table was adopted.
Others asked for more flexibility, such
as by requiring the disclosures to
precede transactions, without a further
requirement to provide disclosures in a
form substantially similar to proposed
Forms G–18(G) and G–18(H), and
Samples G–20 and G–21. One
commenter urged the Board to require
that the summary table be printed in a
font size that is consistent with TILA’s
general ‘‘clear and conspicuous’’
standard, rather than require a 10-point
font. Others noted that proposed Forms
G–18(G) and G–18(H) were designed in
a portrait format, with the summary
table directly above the transactions,
and asked that the Board clarify whether
creditors could provide the table in a
landscape format, with the summary
table to the right or left of the
transactions. One commenter asked the
Board to provide guidance in the event
both a change-in-terms notice and a
penalty rate increase notice are included
in a periodic statement. One commenter
suggested the effect of the proposal will
be to drive creditors to use separate
mailings, to reduce redesign costs.
As discussed in more detail in the
section-by-section analysis to § 226.9(c)
and 226.9(g), the final rule requires that
a creditor include on the front of the
periodic statement a tabular summary of
changes to certain key terms, when a
change-in-terms notice or notice of the
imposition of a penalty rate is included
with the periodic statement. However,
consistent with the results of the
consumer testing conducted on behalf of
the Board, this tabular summary is not
required to appear on the front of the
first page of the statement prior to the
list of transactions, but rather may
appear anywhere on the front of the
periodic statement. Conforming changes
have been made to § 226.7(b)(7) in the
final rule. The summary table on the
model forms continues to be disclosed
on the front of the first page of the
periodic statement; however, this is not
required under the final rule. See Forms
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G–18(F) and G–18(G) (proposed as
Forms G–18(G) and G–18(H)). In a
technical change, proposed
§ 226.7(b)(14) has been renumbered as
§ 226.7(b)(7) in the final rule.
7(b)(9) Address for Notice of Billing
Errors
Consumers who allege billing errors
must do so in writing. 15 U.S.C. 1666;
§ 226.13(b). Creditors must provide on
or with periodic statements an address
for this purpose. See current § 226.7(k).
Currently, comment 7(k)–2 provides
that creditors may also provide a
telephone number along with the
mailing address as long as the creditor
makes clear a telephone call to the
creditor will not preserve consumers’
billing error rights. In many cases, an
inquiry or question can be resolved in
a phone conversation, without requiring
the consumer and creditor to engage in
a formal error resolution procedure.
In June 2007, the Board proposed to
update comment 7(k)–2, renumbered as
comment 7(b)(9)–2, to address
notification by e-mail or via a Web site.
The proposed comment would have
provided that the address is deemed to
be clear and conspicuous if a
precautionary instruction is included
that telephoning or notifying the
creditor by e-mail or via a Web site will
not preserve the consumer’s billing
rights, unless the creditor has agreed to
treat billing error notices provided by
electronic means as written notices, in
which case the precautionary
instruction is required only for
telephoning. See also comment 13(b)–2,
which addresses circumstances under
which electronic notices are deemed to
satisfy the written billing error
requirement. Commenters generally
supported the proposal. Some consumer
groups urged the Board to discourage
creditors’ policies not to accept
electronic delivery of dispute notices,
and that if a creditor accepts electronic
dispute notices, the creditor should be
required to accept these electronic
submissions as preserving billing rights.
The final rule adopts comment 7(b)(9)–
2, as proposed. The rule provides
consumers with flexibility to attempt to
resolve inquiries or questions about
billing statements informally, while
advising them that if the matter is not
resolved in a telephone call or via email, the consumer must submit a
written inquiry to preserve billing error
rights.
7(b)(10) Closing Date of Billing Cycle;
New Balance
Creditors must disclose the closing
date of the billing cycle and the account
balance outstanding on that date. As a
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part of the June 2007 Proposal to
implement TILA amendments in the
Bankruptcy Act regarding late payments
and the effect of making minimum
payments, the Board proposed to
require creditors to group together, as
applicable, disclosures of related
information about due dates and
payment amounts, including the new
balance. The comments received on
these proposed formatting requirements
are discussed in the section-by-section
analysis to § 226.7(b)(11) and (b)(13)
below.
Some consumer commenters urged
the Board to require credit card issuers
to disclose the amount required to pay
off the account in full (the ‘‘payoff
balance’’) on each periodic statement
and pursuant to a consumer’s request by
telephone or through the issuer’s Web
site. The Board’s final rule does not
contain such a requirement. At the time
the payoff balance would be disclosed,
the issuer may not be aware of some
transactions that are still being
processed and that have not yet been
posted to the account. In addition,
finance charges can continue to accrue
after the payoff balance is disclosed. If
a consumer relies on the disclosure to
submit a payment for that amount, the
account still may not be paid off in full.
7(b)(11) Due Date; Late Payment Costs
TILA Section 127(b)(12), added by
Section 1305(a) of the Bankruptcy Act,
requires creditors that charge a latepayment fee to disclose on the periodic
statement (1) the payment due date or,
if different, the earliest date on which
the late-payment fee may be charged,
and (2) the amount of the late-payment
fee. 15 U.S.C. 1637(b)(12). The June
2007 Proposal would have implemented
those requirements in § 226.7(b)(11) by
requiring creditors to disclose the
payment due date on the front side of
the first page of the periodic statement
and, closely proximate to the due date,
any cut-off time if the time is before 5
p.m. Further, the amount of any latepayment fee and any penalty APR that
could be triggered by a late payment
would have been required to be in close
proximity to the due date.
Home-equity plans. The Board stated
in the June 2007 Proposal its intent to
implement the late payment disclosure
for HELOCs as a part of its review of
rules affecting home-secured credit.
Creditors offering HELOCs may comply
with § 226.7(b)(11), at their option.
Charge card issuers. TILA Section
127(b)(12) applies to ‘‘creditors.’’ TILA’s
definition of ‘‘creditor’’ includes card
issuers and other persons that offer
consumer open-end credit. Issuers of
‘‘charge cards’’ (which are typically
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products where outstanding balances
cannot be carried over from one billing
period to the next and are payable when
a periodic statement is received) are
‘‘creditors’’ for purposes of specifically
enumerated TILA disclosure
requirements. 15 U.S.C. 1602(f);
§ 226.2(a)(17). The new disclosure
requirement in TILA Section 127(b)(12)
is not among those specifically
enumerated.
The Board proposed in June 2007 that
the late payment disclosure
requirements contained in the
Bankruptcy Act and to be implemented
in new § 226.7(b)(11) would not apply
to charge card issuers because the new
requirement is not specifically
enumerated to apply to charge card
issuers. The Board noted that for some
charge card issuers, payments are not
considered ‘‘late’’ for purposes of
imposing a fee until a consumer fails to
make payments in two consecutive
billing cycles. It would be undesirable
to encourage consumers who in January
receive a statement with the balance due
upon receipt, for example, to avoid
paying the balance when due because a
late-payment fee may not be assessed
until mid-February; if consumers
routinely avoided paying a charge card
balance by the due date, it could cause
issuers to change their practice with
respect to charge cards.
One industry commenter that offers a
charge card account with a revolving
feature supported the proposal. The
commenter further asked the Board to
clarify how card issuers with such
products may comply with the late
payment disclosure requirement.
Creditors are required to provide the
disclosures set forth in § 226.7 as
applicable. Section § 226.7(b)(11)(ii) has
been revised to make clear the
exemption is for periodic statements
provided solely for charge card
accounts; periodic statements provided
for accounts with charge card and
revolving features must comply with the
late fee disclosure provision as to the
revolving feature. Comment app. G–9
has been added to provide that creditors
offering card accounts with a charge
card feature and a revolving feature may
revise the late payment (and minimum
payment) disclosure to make clear the
feature to which the disclosures apply.
For creditors subject to § 226.7(b)(11),
the late payment disclosure is not
required to be made on a statement
where no payment is due (and no late
payment could be triggered), because
the disclosure would not apply.
Payment due date. Under the June
2007 Proposal, creditors must disclose
the due date for a payment if a latepayment fee or penalty rate could be
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imposed under the credit agreement, as
discussed in more detail as follows.
This rule is adopted, as proposed.
Courtesy periods. In the June 2007
Proposal, the Board interpreted the due
date to be a date that is required by the
legal obligation. This would not
encompass informal ‘‘courtesy periods’’
that are not part of the legal obligation
and that creditors may observe for a
short period after the stated due date
before a late-payment fee is imposed, to
account for minor delays in payments
such as mail delays. Proposed comment
7(b)(11)–1 would have provided that
creditors need not disclose informal
‘‘courtesy periods’’ not part of the legal
obligation.
Commenters generally supported this
aspect of the proposal, which is adopted
as proposed.
Laws affecting assessment of late fees.
Under the Bankruptcy Act, creditors
must disclose on periodic statements
the payment due date or, if different, the
earliest date on which the late-payment
fee may be charged. Some state laws
require that a certain number of days
must elapse following a due date before
a late-payment fee may be imposed.
Under such a state law, the later date
arguably would be required to be
disclosed on periodic statements. The
Board was concerned, however, that
such a disclosure would not provide a
meaningful benefit to consumers in the
form of useful information or protection
and would result in consumer
confusion. For example, assume a
payment is due on March 10 and state
law provides that a late-payment fee
cannot be assessed before March 21.
Highlighting March 20 as the last date
to avoid a late-payment fee may mislead
consumers into thinking that a payment
made any time on or before March 20
would have no adverse financial
consequences. However, failure to make
a payment when due is considered an
act of default under most credit
contracts, and can trigger higher costs
due to interest accrual and perhaps
penalty APRs.
The Board considered additional
disclosures on the periodic statement
that would more fully explain the
consequences of paying after the due
date and before the date triggering the
late-payment fee, but such an approach
appeared cumbersome and overly
complicated. For those reasons, under
the June 2007 Proposal, creditors would
have been required to disclose the due
date under the terms of the legal
obligation, and not a later date, such as
when creditors are required by state or
other law to delay imposing a latepayment fee for a specified period when
a payment is received after the due date.
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Consumers’ rights under state laws to
avoid the imposition of late-payment
fees during a specified period following
a due date were unaffected by the
proposal; that is, in the above example,
the creditor would disclose March 10 as
the due date for purposes of
§ 226.7(b)(11), but could not, under state
law, assess a late-payment fee before
March 21.
Commenters supported the Board’s
interpretation, and for the reasons stated
above, the proposal is adopted. In
response to a request for guidance, the
substance of the above discussion
regarding the due date disclosure when
state or other laws affect the assessment
of a late-payment fee is added in a new
comment 7(b)(11)–2.
Cut-off time for making payments. As
discussed in the section-by-section
analysis to § 226.10(b) to the June 2007
Proposal, creditors would have been
required to disclose any cut-off time for
receiving payments closely proximate to
each reference of the due date, if the
cut-off time is before 5 p.m. on the due
date. If cut-off times prior to 5 p.m.
differ depending on the method of
payment (such as by check or via the
Internet), the proposal would have
required creditors to state the earliest
time without specifying the method to
which it applies, to avoid information
overload. Cut-off hours of 5 p.m. or later
could continue to be disclosed under
the existing rule (including on the
reverse side of periodic statements).
Comments were divided on the
proposed cut-off hour disclosure for
periodic statements. Industry
representatives that have a cut-off hour
earlier than 5 p.m. for an infrequently
used payment means expressed concern
about consumer confusion if the more
commonly used payment method is
later than 5 p.m. Consumer groups
urged the Board also to adopt a
‘‘postmark’’ date on which consumers
could rely to demonstrate their payment
was mailed sufficiently in advance for
the payment to be timely received, or to
eliminate cut-off hours altogether. Both
consumer groups and industry
representatives asked the Board to
clarify by which time zone the cut-off
hour should be measured.
As discussed in the section-by-section
analysis to § 226.10(b) to the May 2008
Proposal, the Board proposed that to
comply with the requirement in
§ 226.10 to provide reasonable payment
instructions, a creditor’s cut-off hour for
receiving payments by mail can be no
earlier than 5 p.m. in the location where
the creditor has designated the payment
to be sent. The Board requested
comment on whether there would
continue to be a need for creditors to
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disclose cut-off hours before 5 p.m. for
payments made by telephone or
electronically.
Consumer groups suggested the Board
should require a cut-off hour no earlier
than 5 p.m. for all methods of payment.
They stated that different cut-off hours
are confusing for consumers. Moreover,
they argue that consumers have no
control over the time electronic
payments are posted. They suggested
having a uniform cut-off hour would not
require creditors to process and post
payments on the same day or to change
processing systems; such a rule would
merely prohibit the creditor from
imposing a late fee.
Industry commenters generally
opposed a requirement to disclose any
cut-off hour for receiving payments
made other than by mail closely
proximate to each reference of the due
date. They stated that such a disclosure
is unnecessary because creditors
disclose cut-off times with other
payment channels, such as the
telephone or Internet. If a cut-off hour
were to be required on the front side of
periodic statements, one trade
association suggested permitting a
reference to cut-off hours on the back of
the statement, to avoid cluttering the
statement with information that, in their
view, would not be helpful to many
consumers in any event. Others
suggested moving the timing and
location of cut-off hour disclosures to
account-opening, below the accountopening box, or disclosing the cut-off
time for each payment channel on the
periodic statement. One service
provider suggested as an alternative to
a cut-off hour disclosure, a substantive
rule requiring a one-day period
following the due date before the
payment could be considered late.
In the two rounds of testing following
the May 2008 Proposal, the Board
conducted additional testing on cut-off
hour disclosures for receiving payments
other than by mail. Consumers were
shown mock periodic statements which
disclosed near the due date a 2 p.m. cutoff time for electronic payments and a
reference to the back of the statement for
cut-off times for other payment
methods. The disclosure on the back of
the statement stated that mailed
payments must be received by 5 p.m. on
the due date. When asked what time a
mailed payment would be due, about
two-thirds of the participants
incorrectly named 2 p.m., the cut-off
hour identified for electronic payments.
Although the mock statement referred
the reader to the back of the statement
for more information about cut-off
hours, only one participant in each
round was able to locate the
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information. Most other participants
understood that cut-off hours may differ
for various payment channels, but they
were unable to locate more specific
information on the statement.
Based on the comments received and
on the Board’s consumer testing, the
Board is not adopting an additional
requirement to disclose any cut-off hour
for receiving payments made other than
by mail closely proximate to each
reference of the due date. Testing
showed that abbreviated disclosures
were not effective. The Board believes
that fully explaining each cut-off hour is
too cumbersome for the front of the first
side of the periodic statement. Creditors
currently disclose relevant cut-off hours
when consumers use the Internet or
telephone to make a payment, and the
Board expects creditors will continue to
do so. See section-by-section analysis to
§ 226.10 regarding substantive rules
regarding cut-off hours, generally.
Fee or rate triggered by multiple
events. Some industry commenters
asked for guidance on complying with
the late payment disclosure if a late fee
or penalty rate is triggered after multiple
events, such as two late payments in six
months. Comment 7(b)(11)–3 has been
added to provide that in such cases, the
creditor may, but is not required to,
disclose the late payment and penalty
rate disclosure each month. The
disclosures must be included on any
periodic statement for which a late
payment could trigger the late payment
fee or penalty rate, such as after the
consumer made one late payment in this
example.
Amount of late payment fee; penalty
APR. Creditors must disclose the
amount of the late-payment fee and the
payment-due date on periodic
statements, under TILA amendments
contained in the Bankruptcy Act. The
purpose of the new late payment
disclosure requirement is to ensure
consumers know the consequences of
paying late. To fulfill that purpose, the
June 2007 Proposal would have required
that the amount of the late-payment fee
be disclosed in close proximity to the
due date. If the amount of the latepayment fee is based on outstanding
balances, the proposal would have
required the creditor to disclose the
highest fee in the range.
In addition, the Board proposed to
require creditors to disclose any
increased rate that may apply if
consumers’ payments are received after
the due date. The proposal was
intended to address the Board’s concern
about a potential increase in APRs as a
consequence of paying late. If, under the
terms of the account agreement, a late
payment could result in the loss of a
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promotional rate, the imposition of a
penalty rate, or both, the proposal
would have required the creditor to
disclose the highest rate that could
apply, to avoid information overload.
The June 2007 Proposal would have
required creditors to disclose the
increased APR closely proximate to the
fee and due date to fulfill Congress’s
intent to warn consumers about the
effects of paying late. See proposed
§ 226.7(b)(13).
Some consumer groups and a member
of Congress generally supported the
Board’s proposal to require creditors to
disclose any penalty rate, as well as a
late payment fee, that could be imposed
if a consumer makes an untimely
payment. One trade association and a
number of industry commenters noted
that under the proposal, consumers are
warned about the consequences of
paying late on or with the application or
solicitation for a credit or charge card
and at account-opening, and thus
repeating disclosures each month was
unnecessary. As an alternative, the trade
association suggested requiring an
annual reminder about triggers for
penalty pricing or a preprinted
statement on the back of the periodic
statement. Some industry commenters
opposed the proposal as overly
burdensome.
The Board continues to believe that
the late-payment warning should
include a disclosure of any penalty rate
that may apply if the consumer makes
a late payment. For some consumers,
the increase in rate associated with a
late payment may be more costly than
the imposition of a fee. Disclosing only
the fee to these consumers would not
inform them of one of the primary costs
of making late payment. Accordingly,
the Board believes that disclosure of
both the penalty rate and fee should be
required. For the reasons stated above,
the proposal is adopted.
Scope of penalties disclosed. Some
consumer groups urged the Board also
to require disclosure of the earliest date
after which a creditor could impose
‘‘any negative consequence,’’ as a catchall to address new fees and terms that
are not specifically addressed in the
proposal. The Board is concerned that a
requirement to disclose the amount of
‘‘any other negative consequence’’ is
overly broad and unclear and would
increase creditors’ risk of litigation and
thus is not included in the final rule.
Many consumers, consumer groups,
and others also urged the Board to ban
‘‘excessive’’ late fees and penalty rates.
Elsewhere in today’s Federal Register,
the Board is adopting a rule that
prohibits institutions from increasing
the APR on outstanding balances, with
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some exceptions. The Board is also
adopting a rule that requires institutions
to provide consumers with a reasonable
amount of time to make their payments,
which should help consumers avoid late
fees and penalty rates resulting from late
payment. No action is taken under this
rulemaking that affects the amount of
fees or rates creditors may impose.
Range of fees and rates. An industry
commenter asked for more flexibility in
disclosing late-payment fees and
penalty rates that could be imposed
under the account terms but could vary,
for example, based on the outstanding
balance. In other cases, the creditor may
have the contractual right to impose a
specified penalty rate but may choose to
impose a lower rate based on the
consumer’s overall behavior. The
commenter suggested permitting
creditors to disclose the range of fees or
rates, or ‘‘up to’’ the maximum latepayment fee or rate that may be imposed
on the account. In the commenter’s
view, this approach would provide
more accurate disclosures and provide
consumers with a better understanding
of the possible outcome of a late
payment. Modified from the proposal,
§ 226.7(b)(11)(i)(B) provides that if a
range of late-payment fees or penalty
rates could be imposed on the account,
creditors may disclose the highest latepayment fee and rate and at creditors’
option, an indication (such as using the
phrase ‘‘up to’’) that lower fees or rates
may be imposed. Comment 7(b)(11)–4
has been added to illustrate the
requirement. The final rule also permits
creditors to disclose a range of fees or
rates. This approach recognizes the
space constraints on periodic statements
about which industry commenters
express concern, but gives creditors
more flexibility in disclosing possible
late-payment fees and penalty rates.
Some creditors are subject to state law
limitations on the amount of latepayment fees or interest rates that may
be assessed. Currently, where
disclosures are required but the amount
is determined by state law, such
creditors typically disclose a matrix
disclosing which rates and fees are
applicable to residents of various states.
Under the June 2007 Proposal, creditors
would have been required to disclose
the late-payment fee applicable to the
consumer’s account. To ease burden,
one commenter urged the Board to
permit these creditors to disclose the
highest late-payment fee (or penalty
rate) that could apply in any state. The
Board is mindful of compliance costs
associated with customizing the
disclosure to reflect disclosure
requirements of various states; however,
the Board believes the purposes of TILA
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would not be served if a consumer
received a late-payment fee disclosure
for an amount that exceeded, perhaps
substantially, the amount the consumer
could be assessed under the terms of the
legal obligation of the account. For that
reason, § 226.7(b)(11)(i)(B) provides that
ranges or the highest fee must be those
applicable to the consumer’s account.
Accordingly, a creditor may state a
range only if all fee amounts in that
range would be permitted to be imposed
on the consumer’s account under
applicable state law, for example if the
state law permits a range of late fees that
vary depending on the outstanding
account balance.
Penalty rate in effect. Industry
commenters asked the Board to clarify
the penalty rate disclosure requirements
when a consumer’s untimely payment
has already triggered the penalty APR.
Comment 7(b)(11)–5 is added to provide
that if the highest penalty rate has
previously been triggered on an account,
the creditor may, but is not required to,
delete as part of the late payment
disclosure the amount of the penalty
rate and the warning that the rate may
be imposed for an untimely payment, as
not applicable. Alternatively, the
creditor may, but is not required to,
modify the language to indicate that the
penalty rate has been increased due to
previous late payments, if applicable.
7(b)(12) Minimum Payment
The Bankruptcy Act amends TILA
Section 127(b) to require creditors that
extend open-end credit to provide a
disclosure on the front of each periodic
statement in a prominent location about
the effects of making only minimum
payments. 15 U.S.C. 1637(b)(11). This
disclosure must include: (1) A
‘‘warning’’ statement indicating that
making only the minimum payment will
increase the interest the consumer pays
and the time it takes to repay the
consumer’s balance; (2) a hypothetical
example of how long it would take to
pay off a specified balance if only
minimum payments are made; and (3) a
toll-free telephone number that the
consumer may call to obtain an estimate
of the time it would take to repay his or
her actual account balance.
Under the Bankruptcy Act, depository
institutions may establish and maintain
their own toll-free telephone numbers or
use a third party. In order to standardize
the information provided to consumers
through the toll-free telephone numbers,
the Bankruptcy Act directs the Board to
prepare a ‘‘table’’ illustrating the
approximate number of months it would
take to repay an outstanding balance if
the consumer pays only the required
minimum monthly payments and if no
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other advances are made. The Board is
directed to create the table by assuming
a significant number of different APRs,
account balances, and minimum
payment amounts; instructional
guidance must be provided on how the
information contained in the table
should be used to respond to
consumers’ requests. The Board is also
required to establish and maintain, for
two years, a toll-free telephone number
for use by customers of creditors that are
depository institutions having assets of
$250 million or less.19 The Federal
Trade Commission (FTC) must maintain
a toll-free telephone number for
creditors that are subject to the FTC’s
authority to enforce TILA and
Regulation Z as to the card issuer. 15
U.S.C. 1637(b)(11)(A)–(C).20
The Bankruptcy Act provides that
creditors, the Board and the FTC may
use a toll-free telephone number that
connects consumers to an automated
device through which they can obtain
repayment information by providing
information using a touch-tone
telephone or similar device. The
Bankruptcy Act also provides that
consumers who are unable to use the
automated device must have the
opportunity to speak with an individual
from whom the repayment information
may be obtained. Creditors, the Board
and the FTC may not use the toll-free
telephone number to provide consumers
with repayment information other than
the repayment information set forth in
the ‘‘table’’ issued by the Board. 15
U.S.C. 1637(b)(11)(F)–(H).
Alternatively, a creditor may use a
toll-free telephone number to provide
the actual number of months that it will
take consumers to repay their
outstanding balance instead of
providing an estimate based on the
Board-created table. A creditor that does
so need not include a hypothetical
example on its periodic statements, but
must disclose the warning statement
and the toll-free telephone number on
its periodic statements. 15 U.S.C.
1637(b)(11)(J)–(K).
19 The Board expects to activate its toll-free
telephone number for use by small depository
institutions by April 1, 2009, even though
institutions are not required to include a telephone
number on periodic statements issued before the
rule’s mandatory compliance date. The Board will
subsequently issue a press release announcing the
toll-free number and its activation date.
20 The FTC also expects to activate its toll-free
telephone number for use by entities under its
jurisdiction by April 1, 2009, even though these
entities are not required to include a telephone
number on periodic statements issued before the
rule’s mandatory compliance date. The FTC also
expects to subsequently issue a press release
announcing the toll-free number and the exact date
on which it will be activated.
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For ease of reference, this
supplementary information will refer to
the above disclosures about the effects
of making only the minimum payment
as ‘‘the minimum payment disclosures.’’
Proposal to limit the minimum
payment disclosure requirements to
credit card accounts. Under the
Bankruptcy Act, the minimum payment
disclosure requirements apply to all
open-end accounts (such as credit card
accounts, HELOCs, and general purpose
credit lines). The Act expressly states
that these disclosure requirements do
not apply, however, to any ‘‘charge
card’’ account, the primary aspect of
which is to require payment of charges
in full each month.
In the June 2007 Proposal, the Board
proposed to exempt open-end credit
plans other than credit card accounts
from the minimum payment disclosure
requirements. This would have
exempted, for example, HELOCs
(including open-end reverse mortgages),
overdraft lines of credit and other
general purpose personal lines of credit.
In response to the June 2007 Proposal,
industry commenters generally
supported exempting open-end credit
plans other than credit card accounts
from the minimum payment disclosure
requirements. Several consumer group
commenters urged the Board to require
the minimum payment disclosures for
HELOCs, as well as credit card
accounts.
The final rule limits the minimum
payment disclosures to credit card
accounts, as proposed pursuant to the
Board’s authority under TILA Section
105(a) to make adjustments that are
necessary to effectuate the purposes of
TILA. 15 U.S.C. 1604(a). The
Congressional debate on the minimum
payment disclosures indicates that the
principal concern of Congress was that
consumers may not be fully aware of the
length of time it takes to pay off their
credit card accounts if only minimum
monthly payments are made. For
example, Senator Grassley, a primary
sponsor of the Bankruptcy Act, in
discussing the minimum payment
disclosures, stated:
[The Bankruptcy Act] contains significant
new disclosures for consumers, mandating
that credit card companies provide key
information about how much [consumers]
owe and how long it will take to pay off their
credit card debts by only making the
minimum payment. That is very important
consumer education for every one of us.
Consumers will also be given a toll-free
number to call where they can get
information about how long it will take to
pay off their own credit card balances if they
only pay the minimum payment. This will
educate consumers and improve consumers’
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understanding of what their financial
situation is.
Remarks of Senator Grassley (2005),
Congressional Record (daily edition),
vol. 151, March 1, p. S 1856.
With respect to HELOCs, the Board
understands that most HELOCs have a
fixed repayment period. Thus, for those
HELOCs, consumers could learn from
the current disclosures the length of the
draw period and the repayment period.
See current § 226.6(e)(2). The minimum
payment disclosures would not appear
to provide additional information to
consumers that is not already disclosed
to them. The cost of providing this
information a second time, including
the costs to reprogram periodic
statement systems and to establish and
maintain a toll-free telephone number,
appears not to be justified by the limited
benefit to consumers. Thus, the final
rule exempts HELOCs from the
minimum payment disclosure
requirements as not necessary to
effectuate the purposes of TILA, using
the Board’s TILA Section 105(a)
authority.
As proposed, the final rule also
exempts overdraft lines of credit and
other general purpose credit lines from
the minimum payment disclosure
requirements for several reasons. First,
these lines of credit are not in wide use.
The 2004 Survey of Consumer Finances
data indicates that few families—1.6
percent—had a balance on lines of
credit other than a home-equity line or
credit card at the time of the interview.
(In terms of comparison, 74.9 percent of
families had a credit card, and 58
percent of these families had a credit
card balance at the time of the
interview.)21 Second, these lines of
credit typically are neither promoted,
nor used, as long-term credit options of
the kind for which the minimum
payment disclosures are intended.
Third, the Board is concerned that the
operational costs of requiring creditors
to comply with the minimum payment
disclosure requirements with respect to
overdraft lines of credit and other
general purpose lines of credit may
cause some institutions to no longer
provide these products as
accommodations to consumers, to the
detriment of consumers who currently
use these products. For these reasons,
the Board is using its TILA Section
105(a) authority to exempt overdraft
lines of credit and other general purpose
credit lines from the minimum payment
disclosure requirements, because in this
21 Brian Bucks, et al., Recent Changes in U.S.
Family Finances: Evidence from the 2001 and 2004
Survey of Consumer Finances, Federal Reserve
Bulletin (March 2006).
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context the Board believes the minimum
payment disclosures are not necessary
to effectuate the purposes of TILA.
7(b)(12)(i) General Disclosure
Requirements
In response to the June 2007 Proposal,
several commenters suggested revisions
to the structure of the regulatory text in
§ 226.7(b)(12) to make the regulatory
text in this section easier to read and
understand. In the final rule,
§ 226.7(b)(12) is restructured to
accomplish these goals. The final rule in
§ 226.7(b)(12)(i) clarifies that issuers can
choose one of three ways to comply
with the minimum payment disclosure
requirements: (1) Provide on the
periodic statement a warning about
making only minimum payments, a
hypothetical example, and a toll-free
telephone number where consumers
may obtain generic repayment estimates
as described in Appendix M1 to part
226; (2) provide on the periodic
statement a warning about making only
minimum payments, and a toll-free
telephone number where consumers
may obtain actual repayment
disclosures as described in Appendix
M2 to part 226; or (3) provide on the
periodic statement the actual repayment
disclosure as described in Appendix M2
to part 226.
7(b)(12)(ii) Generic Repayment Example
and Establishment of a Toll-Free
Telephone Number
The final rule in § 226.7(b)(12)(ii) sets
forth requirements that credit card
issuers must follow if they choose to
comply with the minimum payment
disclosure provisions by providing on
the periodic statement a warning about
making only minimum payments, a
hypothetical example, and a toll-free
telephone number where consumers
may obtain generic repayment
estimates. Under the Bankruptcy Act,
the hypothetical example that creditors
must disclose on periodic statements
varies depending on the creditor’s
minimum payment requirement.
Generally, creditors that require
minimum payments equal to 4 percent
or less of the account balance must
disclose on each statement that it takes
88 months to pay off a $1000 balance at
an interest rate of 17 percent if the
consumer makes a ‘‘typical’’ 2 percent
minimum monthly payment. Creditors
that require minimum payments
exceeding 4 percent of the account
balance must disclose that it takes 24
months to pay off a balance of $300 at
an interest rate of 17 percent if the
consumer makes a ‘‘typical’’ 5 percent
minimum monthly payment (but a
creditor may opt instead to disclose the
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statutory example for 2 percent
minimum payments). The 5 percent
minimum payment example must be
disclosed by creditors for which the
FTC has the authority under TILA to
enforce the act and this regulation.
Creditors also have the option to
substitute an example based on an APR
that is greater than 17 percent. The
Bankruptcy Act authorizes the Board to
periodically adjust the APR used in the
hypothetical example and to recalculate
the repayment period accordingly. 15
U.S.C. 1637(b)(11)(A)–(E).
Wording of the examples. The
Bankruptcy Act sets forth specific
language for issuers to use in disclosing
the applicable hypothetical example on
the periodic statement. In the June 2007
Proposal, the Board proposed to modify
the statutory language to facilitate
consumers’ use and understanding of
the disclosures, pursuant to its authority
under TILA Section 105(a) to make
adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1604(a). First, the Board
proposed to require that issuers disclose
the payoff periods in the hypothetical
examples in years, rounding fractional
years to the nearest whole year, rather
than in months as provided in the
statute. Thus, issuers would have
disclosed that it would take over 7 years
to pay off the $1,000 hypothetical
balance, and about 2 years for the $300
hypothetical balance. The Board
believes that the modification of the
examples will further TILA’s purpose to
assure a meaningful disclosure of credit
terms. 15 U.S.C. 1601(a). The final rule
adopts the examples as proposed. The
Board believes that disclosing the payoff
period in years allows consumers to
better comprehend the repayment
period without having to convert it
themselves from months to years.
Participants in the consumer testing
conducted for the Board reviewed
disclosures with the estimated payoff
period in years, and they indicated they
understood the length of time it would
take to repay the balance if only
minimum payments were made.
Second, the statute requires that
issuers disclose in the examples the
minimum payment formula used to
calculate the payoff period. In the
$1,000 example above, the statute
would require issuers to indicate that a
‘‘typical’’ 2 percent minimum monthly
payment was used to calculate the
repayment period. In the $300 example
above, the statute would require issuers
to indicate that a 5 percent minimum
monthly payment was used to calculate
the repayment period. In June 2007, the
Board proposed to eliminate the specific
minimum payment formulas from the
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examples. The references to the 2
percent minimum payment in the
$1,000 example, and a 5 percent
minimum payment in the $300
example, are incomplete descriptions of
the minimum payment requirement. In
the $1,000 example, the minimum
payment formula used to calculate the
repayment period is the greater of 2
percent of the outstanding balance, or
$20. In the $300 example, the minimum
payment formula used to calculate the
repayment period is the greater of 5
percent of the outstanding balance, or
$15. In fact, in each example, the
hypothetical consumer always pays the
absolute minimum ($20 or $15,
depending on the example).
In response to the June 2007 Proposal,
several consumer group commenters
suggested that the Board include in the
example the statutory reference to the
‘‘typical’’ minimum payment formula
(either 2 percent or 5 percent as
described above), because without this
reference, the example implies that
minimum payment formulas do not vary
from creditor to creditor.
Like the proposal, the final rule does
not include in the examples a reference
to the minimum payment formula used
to calculate the repayment period given
in the examples. The Board believes that
including the entire minimum payment
formula, including the floor amount, in
the disclosure could make the example
too complicated. Also, the Board did not
revise the disclosures to indicate that
the repayment period in the $1,000
balance was calculated based on a $20
payment, and the repayment period in
the $300 balance was calculated based
on a $15 payment. The Board believes
that revising the statutory requirement
in this way would change the disclosure
to focus consumers on the effects of
making a fixed payment each month as
opposed to the effects of making
minimum payments. Moreover,
disclosing the minimum payment
formula is not necessary for consumers
to understand the essential point of the
examples—that it can take a significant
amount of time to pay off a balance if
only minimum payments are made. In
testing conducted for the Board, the
$1,000 balance example was tested
without including the 2 percent
minimum payment disclosure required
by the statute. Consumers appeared to
understand the purpose of the
disclosure—that it would take a
significant amount of time to repay a
$1,000 balance if only minimum
payments were made. For these reasons,
the final rule requires the hypothetical
examples without specifying the
minimum payment formulas used to
calculate repayment periods in the
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examples. The Board believes that the
modification of the examples will
further TILA’s purpose to assure a
meaningful disclosure of credit terms.
15 U.S.C. 1601(a).
In response to the June 2007 Proposal,
one industry commenter suggested that
if an issuer already includes on the first
page of the periodic statement a toll-free
customer service telephone number, the
Board should permit the issuer to
reference that telephone number within
the minimum payment disclosure,
rather than having to repeat that number
again in the minimum payment
disclosure. The final rule requires
issuers to state the toll-free telephone
number in the minimum payment
disclosure itself, even if the same tollfree telephone number is listed in other
places on the first page of the periodic
statement. The Board believes that
listing the toll-free telephone number in
the minimum payment disclosure itself
makes the disclosure easier for
consumers to use.
The final regulatory language for the
examples is set forth in new
§ 226.7(b)(12)(ii). As proposed in June
2007, in addition to the revisions
mentioned above, the final rule also
adopts several stylistic revisions to the
statutory language, based on plain
language principles, in an attempt to
make the language of the examples more
understandable to consumers.
Furthermore, the language has been
revised to reflect comments from the
Board’s consultation with the other
federal banking agencies, the NCUA,
and the FTC, pursuant to Section 1309
of the Bankruptcy Act, as discussed
immediately below.
Clear and conspicuous disclosure of
examples. The Bankruptcy Act requires
the Board, in consultation with the
other federal banking agencies, the
NCUA, and the FTC, to provide
guidance on clear and conspicuous
disclosure of the examples the Board is
requiring under § 226.7(b)(12)(ii)(A)(1),
(b)(12)(ii)(A)(2), and (b)(12)(ii)(B) to
ensure that they are reasonably
understandable and designed to call
attention to the nature and significance
of the information in the notice. 15
U.S.C. 1637 note (Regulations). In the
June 2007 Proposal, the Board set forth
exact wording for creditors to use for the
examples based on language provided in
the Bankruptcy Act, as discussed
immediately above. The Board also
proposed that the headings for the
notice be in bold text and that the notice
be placed closely proximate to the
minimum payment due on the periodic
statement, as discussed below in the
supplementary information to
§ 226.7(b)(13).
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The other federal banking agencies,
the NCUA, and the FTC generally
agreed with the Board’s approach. These
agencies, however, suggested that the
heading be changed from ‘‘Notice about
Minimum Payments’’ to ‘‘Minimum
Payment Warning,’’ consistent with the
heading provided in the Bankruptcy
Act. The agencies the Board consulted
were concerned that without the term
‘‘warning’’ in the heading, the Board’s
proposed heading would not
sufficiently call attention to the nature
and significance of the information
contained in the notice. The Board
agrees with the agencies, and the final
rule adopts the ‘‘Minimum Payment
Warning’’ heading.
One of the agencies the Board
consulted also suggested that the
wording in the examples be modified to
refer to the example balance amount a
second time in order to clarify to which
balance the time period to repay refers.
Thus, in the example under
§ 226.7(b)(12)(ii)(A)(1), the agency
suggested that the phrase ‘‘of $1,000’’ be
added to the end of the sentence in the
notice that states, ‘‘For example, if you
had a balance of $1,000 at an interest
rate of 17% and always paid only the
minimum required, it would take over
7 years to repay this balance.’’ The
agency suggested similar amendments
to the examples under
§ 226.7(b)(12)(ii)(A)(2) and (b)(12)(ii)(B).
The Board believes that including a
second reference to the example balance
in the notice would be redundant and
would unnecessarily extend the length
of the notice. Therefore, the Board
declines to amend the notice to add the
second reference.
Adjustments to the APR used in the
examples. The Bankruptcy Act
specifically authorizes the Board to
periodically adjust the APR used in the
hypothetical example and to recalculate
the repayment period accordingly. In
the June 2007 Proposal, the Board
proposed not to adjust the APR used in
the hypothetical examples. The final
rule adopts this approach. The Board
recognizes that the examples are
intended to provide consumers with an
indication that it can take a long time to
pay off a balance if only minimum
payments are made. Revising the APR
used in the example to reflect the
average APR paid by consumers would
not significantly improve the disclosure,
because for many consumers an average
APR would not be the APR that applies
to the consumer’s account. Moreover,
consumers will be able to obtain a more
tailored disclosure of a repayment
period based on the APR applicable to
their accounts by calling the toll-free
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telephone number provided as part of
the minimum payment disclosure.
Small depository institutions. Under
the Bankruptcy Act, the Board is
required to establish and maintain, for
two years, a toll-free telephone number
for use by customers of creditors that are
depository institutions having assets of
$250 million or less. The FTC must
maintain a toll-free telephone number
for creditors that are subject to the FTC’s
authority to enforce TILA and
Regulation Z as to the card issuer. 15
U.S.C. 1637(b)(11)(F). Like the proposal,
the final rule defines ‘‘small depository
institution issuers’’ as card issuers that
are depository institutions (as defined
by section 3 of the Federal Deposit
Insurance Act), including federal credit
unions or state-chartered credit unions
(as defined in section 101 of the Federal
Credit Union Act), with total assets not
exceeding $250 million. The final rule
clarifies the determination whether an
institution’s assets exceed $250 million
should be made as of December 31,
2009. 15 U.S.C. 1637(b)(11)(F)(ii).
Generally, small depository institution
issuers may disclose the Board’s tollfree telephone number on their periodic
statements. Nonetheless, some card
issuers may fall within the definition of
‘‘small depository institution issuers’’
and be subject to the FTC’s enforcement
authority, such as small state-chartered
credit unions. New comment
7(b)(12)(ii)(A)(3)–1 clarifies that those
card issuers must disclose the FTC’s
toll-free telephone number on their
periodic statements.
Web site address. In response to the
June 2007 Proposal, one industry
commenter suggested that the Board
provide the option to include in the
minimum payment disclosure a Web
site address (in addition to the toll-free
telephone number) where consumers
may obtain the generic repayment
estimates or actual repayment
disclosures, as applicable. New
comment 7(b)(12)–4 is added to allow
issuers at their option to include a
reference to a Web site address (in
addition to the toll-free telephone
number) where its customers may
obtain generic repayment estimates or
actual repayment disclosures as
applicable, so long as the information
provided on the Web site complies with
§ 226.7(b)(12), and Appendix M1 or M2
to part 226, as applicable. The Web site
link disclosed must take consumers
directly to the Web page where generic
repayment estimates or actual
repayment disclosures may be obtained.
The Board believes that some
consumers may find it more convenient
to obtain the repayment estimate
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through a Web site rather than calling a
toll-free telephone number.
New § 226.7(b)(12)(ii)(A)(3) sets forth
the disclosure that small depository
institution issuers must provide on their
periodic statements if the issuers use the
Board’s toll-free telephone number. New
§ 226.7(b)(12)(ii)(B) sets forth the
disclosure that card issuers subject to
the FTC’s enforcement authority must
provide on their periodic statements.
These disclosure statements include two
toll-free telephone numbers: one that is
accessible to hearing-impaired
consumers and one that is accessible to
other consumers. In addition, the
disclosures include a reference to the
Board’s Web site, or the FTC’s Web site
as appropriate, where generic
repayment estimates may be obtained.
Toll-free telephone numbers. Under
Section 1301(a) of the Bankruptcy Act,
depository institutions generally must
establish and maintain their own tollfree telephone numbers or use a third
party to disclose the repayment
estimates based on the ‘‘table’’ issued by
the Board. 15 U.S.C. 1637(b)(11)(F)(i).
At the issuer’s option, the issuer may
disclose the actual repayment disclosure
through the toll-free telephone number.
The Bankruptcy Act also provides
that creditors, the Board and the FTC
may use a toll-free telephone number
that connects consumers to an
automated device through which they
can obtain repayment information by
providing information using a touchtone telephone or similar device, but
consumers who are unable to use the
automated device must have the
opportunity to speak with an individual
from whom the repayment information
may be obtained. Unless the issuer is
providing an actual repayment
disclosure, the issuer may not provide
through the toll-free telephone number
a repayment estimate other than
estimates based on the ‘‘table’’ issued by
the Board. 15 U.S.C. 1637(b)(11)(F).
These same provisions apply to the
FTC’s and the Board’s toll-free
telephone numbers as well.
In the June 2007 Proposal, the Board
proposed to add new § 226.7(b)(12)(iv)
and accompanying commentary to
implement the above statutory
provisions related to the toll-free
telephone numbers. In addition,
proposed comment 7(b)(12)(iv)–3 would
have provided that once a consumer has
indicated that he or she is requesting the
generic repayment estimate or the actual
repayment disclosure, as applicable,
card issuers may not provide
advertisements or marketing
information to the consumer prior to
providing the repayment information
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required or permitted by Appendix M1
or M2 to part 226, as applicable.
The final rule moves these provisions
to § 226.7(b)(12)(ii) and comments
7(b)(12)–1, 2 and 5, with several
revisions. In addition, comment
7(b)(12)–3 is added to clarify that an
issuer may provide as part of the
minimum payment disclosure a toll-free
telephone number that is designed to
handle customer service calls generally,
so long as the option to select to receive
the generic repayment estimate or actual
repayment disclosure, as applicable,
through that toll-free telephone number
is prominently disclosed to the
consumer. For automated systems, the
option to select to receive the generic
repayment estimate or actual repayment
disclosure is prominently disclosed if it
is listed as one of the options in the first
menu of options given to the consumer,
such as ‘‘Press or say ‘3’ if you would
like an estimate of how long it will take
you to repay your balance if you make
only the minimum payment each
month.’’ If the automated system
permits callers to select the language in
which the call is conducted and in
which information is provided, the
Board has amended comment 7(b)(12)–
3 to state that the menu to select the
language may precede the menu with
the option to receive the repayment
disclosure.
In addition, proposed comment
7(b)(12)(iv)–3 dealing with
advertisements and marketing
information has been moved to
comment 7(b)(12)–5. This comment is
revised to specify that once a consumer
has indicated that he or she is
requesting the generic repayment
estimate or the actual repayment
disclosure, as applicable, card issuers
may not provide advertisements or
marketing information (except for
providing the name of the issuer) to the
consumer prior to providing the
repayment information required or
permitted by Appendix M1 or M2 to
part 226, as applicable. Furthermore,
new comment 7(b)(12)–5 clarifies that
educational materials that do not solicit
business are not considered
advertisements or marketing materials
for purposes of § 226.7(b)(12). Also,
comment 7(b)(12)–5 contains examples
of how the prohibition on providing
advertisements and marketing
information applies in two contexts. In
particular, comment 7(b)(12)–5 provides
an example where the issuer is using a
toll-free telephone number that is
designed to handle customer service
calls generally and the option to select
to receive the generic repayment
estimate or actual repayment disclosure
is given as one of the options in the first
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menu of options given to the consumer.
Comment 7(b)(12)–5 clarifies in that
context that once the consumer selects
the option to receive the generic
repayment estimate or the actual
repayment disclosure, the issuer may
not provide advertisements or marketing
materials to the consumer (except for
providing the name of the issuer) prior
to providing the information required or
permitted by Appendix M1 or M2 to
part 226, as applicable. In addition, if an
issuer discloses a link to a Web site as
part of the minimum payment
disclosure on the periodic statement,
the issuer may not provide
advertisements or marketing materials
(except for providing the name of the
issuer) on the Web page accessed by the
link, including pop-up marketing
materials or banner marketing materials,
prior to providing the information
required or permitted by Appendix M1
or M2 to part 226, as applicable.
In response to the June 2007 Proposal,
several consumer groups suggested that
the Board prohibit issuers from
providing advertisements or marketing
materials even after the repayment
information has been given, if the issuer
is providing generic repayment
estimates through the toll-free telephone
number. Nonetheless, if the issuer is
providing actual repayment disclosures
through the toll-free telephone number,
these commenters suggested that the
Board allow the issuer to provide
advertisements or marketing materials
after the repayment information is
given, to encourage creditors to provide
actual repayment disclosures instead of
generic repayment estimates. The final
rule does not adopt this approach. The
Board believes that allowing
advertisements or marketing materials
after the repayment information is given
is appropriate regardless of whether the
repayment information provided are
generic repayment estimates or actual
repayment disclosures, because
consumers could end the telephone call
(or exit the Web page) if they were not
interested in listening to or reviewing
the advertisements or marketing
materials given.
7(b)(12)(iii) Actual Repayment
Disclosure Through Toll-free Telephone
Number
Under the Bankruptcy Act, a creditor
may use a toll-free telephone number to
provide consumers with the actual
number of months that it will take
consumers to repay their outstanding
balance instead of providing an estimate
based on the Board-created table.
Creditors that choose to give the actual
number via the telephone number need
not include a hypothetical example on
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their periodic statements. Instead, they
must disclose on periodic statements a
warning statement that making the
minimum payment will increase the
interest the consumer pays and the time
it takes to repay the consumer’s balance,
along with a toll-free telephone number
that consumers may use to obtain the
actual repayment disclosure. 15 U.S.C.
1637(b)(11)(I) and (K). In the June 2007
Proposal, the Board proposed to
implement this statutory provision in
new § 226.7(b)(12)(ii)(A). The final rule
moves this provision to
§ 226.7(b)(12)(iii), with one revision
described below.
Wording of disclosure on periodic
statement. Under the Bankruptcy Act, if
a creditor chooses to provide the actual
repayment disclosure through the tollfree telephone number, the statute
provides specific language that issuers
must disclose on the periodic statement.
In particular, this statutory language
reads: ‘‘Making only the minimum
payment will increase the interest you
pay and the time it takes to repay your
balance. For more information, call this
toll-free number: lllll.’’ In the
June 2007 Proposal, the Board proposed
that issuers use this statutory
disclosure language. See proposed
§ 226.7(b)(12)(ii)(A). In response to the
June 2007 Proposal, several consumer
groups suggested that the Board revise
the disclosure language to communicate
more clearly to consumers the type of
information that consumers will receive
through the toll-free telephone number.
The final rule in § 226.7(b)(12)(iii)
revises the disclosure language to read:
‘‘For an estimate of how long it will take
to repay your balance making only
minimum payments, call this toll-free
telephone number: lllll.’’ The
Board adopts this change to the
disclosure language pursuant to its
authority under TILA Section 105(a) to
make adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1604(a). The Board believes that
this change will further TILA’s purpose
of assuring a meaningful disclosure of
credit terms. 15 U.S.C. 1601(a).
7(b)(12)(iv) Actual Repayment
Disclosure on the Periodic Statement
In the June 2007 Proposal, the Board
proposed to provide that if card issuers
provide the actual repayment disclosure
on the periodic statement, they need not
disclose the warning, the hypothetical
example or a toll-free telephone number
on the periodic statement, nor need
they maintain a toll-free telephone
number to provide the actual repayment
disclosure. See proposed
§ 226.7(b)(12)(ii)(B). In the
supplementary information to the June
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2007 Proposal, the Board strongly
encouraged card issuers to provide the
actual repayment disclosure on periodic
statements, and solicited comments on
whether the Board could take other
steps to provide incentives to card
issuers to use this approach.
In response to the June 2007 Proposal,
several consumer group commenters
suggested that the Board should require
issuers to disclose the actual repayment
disclosure on the periodic statement in
all cases. Industry commenters generally
supported the option to provide the
actual repayment disclosure on the
periodic statement.
As proposed in June 2007, the final
rule in new § 226.7(b)(12)(iv) provides
that an issuer may comply with the
minimum payment requirements by
providing the actual repayment
disclosure on the periodic statement.
Consistent with the statutory
requirements, the Board is not requiring
that issuers provide the actual
repayment disclosure on the periodic
statement.
The Board is adopting an exemption
from the requirement to provide on
periodic statements a warning about the
effects of making minimum payments, a
hypothetical example, and a toll-free
telephone number consumers may call
to obtain repayment periods, and to
maintain a toll-free telephone number
for responding to consumers’ requests, if
the card issuer instead provides the
actual repayment disclosure on the
periodic statement.
The Board adopts this approach
pursuant to its exception and exemption
authorities under TILA Section 105.
Section 105(a) authorizes the Board to
make exceptions to TILA to effectuate
the statute’s purposes, which include
facilitating consumers’ ability to
compare credit terms and helping
consumers avoid the uniformed use of
credit. 15 U.S.C. 1601(a), 1604(a).
Section 105(f) authorizes the Board to
exempt any class of transactions (with
an exception not relevant here) from
coverage under any part of TILA if the
Board determines that coverage under
that part does not provide a meaningful
benefit to consumers in the form of
useful information or protection. 15
U.S.C. 1604(f)(1). Section 105(f) directs
the Board to make this determination in
light of specific factors. 15 U.S.C.
1604(f)(2). These factors are (1) the
amount of the loan and whether the
disclosure provides a benefit to
consumers who are parties to the
transaction involving a loan of such
amount; (2) the extent to which the
requirement complicates, hinders, or
makes more expensive the credit
process; (3) the status of the borrower,
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including any related financial
arrangements of the borrower, the
financial sophistication of the borrower
relative to the type of transaction, and
the importance to the borrower of the
credit, related supporting property, and
coverage under TILA; (4) whether the
loan is secured by the principal
residence of the borrower; and (5)
whether the exemption would
undermine the goal of consumer
protection. The Board has considered
each of these factors carefully, and
based on that review, believes it is
appropriate to provide this exemption
for card issuers that provide the actual
repayment disclosure on the periodic
statement.
As discussed in the supplementary
information to the June 2007 Proposal,
the Board believes that certain
cardholders would find the actual
repayment disclosures more helpful
than the generic repayment estimates, as
suggested by a recent study conducted
by the GAO on minimum payments. For
this study, the GAO interviewed 112
consumers and collected data on
whether these consumers preferred to
receive on the periodic statement (1)
customized minimum payment
disclosures that are based on the
consumers’ actual account terms (such
as the actual repayment disclosure), (2)
generic disclosures such as the warning
statement and the hypothetical example
required by the Bankruptcy Act; or (3)
no disclosure.22 According to the GAO’s
report, in the interviews with the 112
consumers, most consumers who
typically carry credit card balances
(revolvers) found customized
disclosures very useful and would
prefer to receive them in their billing
statements. Specifically, 57 percent of
the revolvers preferred the customized
disclosures, 30 percent preferred the
generic disclosures, and 14 percent
preferred no disclosure. In addition, 68
percent of the revolvers found the
customized disclosure extremely useful
or very useful, 9 percent found the
disclosure moderately useful, and 23
percent found the disclosure slightly
useful or not useful. According to the
GAO, the consumers that expressed a
preference for the customized
disclosures preferred them because such
disclosures: would be specific to their
accounts; would change based on their
22 United States Government Accountability
Office, Customized Minimum Payment Disclosures
Would Provide More Information to Consumers, but
Impact Could Vary, 06–434 (April 2006). (The GAO
indicated that the sample of 112 consumers was not
designed to be statistically representative of all
cardholders, and thus the results cannot be
generalized to the population of all U.S.
cardholders.)
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transactions; and would provide more
information than generic disclosures.
GAO Report on Minimum Payments,
pages 25, 27.
In addition, the Board believes that
disclosing the actual repayment
disclosure on the periodic statement
would simplify the process for
consumers and creditors. Consumers
would not need to take the extra step to
call the toll-free telephone number to
receive the actual repayment disclosure,
but instead would have that disclosure
each month on their periodic
statements. Card issuers (other than
issuers that may use the Board or the
FTC toll-free telephone number) would
not have the operational burden of
establishing a toll-free telephone
number to receive requests for the actual
repayment disclosure and the
operational burden of linking the tollfree telephone number to consumer
account data in order to calculate the
actual repayment disclosure. Thus, the
final rule has the potential to better
inform consumers and further the goals
of consumer protection and the
informed use of credit for credit card
accounts.
7(b)(12)(v) Exemptions
As explained above, the final rule
requires the minimum payment
disclosures only for credit card
accounts. See § 226.7(b)(12)(i). Thus,
creditors would not need to provide the
minimum payment disclosures for
HELOCs (including open-end reverse
mortgages), overdraft lines of credit or
other general purpose personal lines of
credit. For the same reasons as
discussed above, the final rule exempts
these products even if they can be
accessed by a credit card device as
discussed in the June 2007 Proposal,
pursuant to the Board’s authority under
TILA Section 105(a) to make
adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1604(a). Specifically, new
§ 226.7(b)(12)(v) would exempt the
following types of credit card accounts:
(1) HELOCs that are subject to § 226.5b,
even if the HELOC is accessible by
credit cards; (2) overdraft lines of credit
tied to asset accounts accessed by
check-guarantee cards or by debit cards;
and (3) lines of credit accessed by
check-guarantee cards or by debit cards
that can be used only at automated teller
machines. See new § 226.7(b)(12)(v)(A)–
(C). The final rule also exempts charge
cards from the minimum payment
disclosure requirements, to implement
TILA Section 127(b)(11)(I). 15 U.S.C.
1637(b)(11)(I); see new
§ 226.7(b)(12)(v)(D).
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Exemption for credit card accounts
with a fixed repayment period. In the
June 2007 Proposal, the Board proposed
to exempt credit card accounts where a
fixed repayment period for the account
is specified in the account agreement
and the required minimum payments
will amortize the outstanding balance
within the fixed repayment period. See
proposed § 226.7(b)(12)(iii)(E).
In response to the June 2007 Proposal,
several consumer group commenters
urged the Board not to provide an
exemption for credit with a defined
fixed repayment period. These
commenters believed that the Board
should develop a special warning for
these types of loans, indicating that
paying more than the required
minimum payment will result in paying
off the loan earlier than the date of final
payment and will save the consumer
interest charges. Industry commenters
generally supported the exemption for
credit card accounts with a specific
repayment period.
The final rule in § 226.7(b)(12)(v)(E)
adopts the exemption for credit card
accounts with a specific repayment
period as proposed, with several
technical edits, pursuant to the Board’s
authority under TILA Section 105(a) to
make adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1604(a). The minimum payment
disclosure does not appear to provide
additional information to consumers
that they do not already have in their
account agreements. In addition, as
discussed below, this exemption will
typically be used with respect to
accounts that have been closed due to
delinquency and the required monthly
payment has been reduced or the
balance decreased to accommodate a
fixed payment for a fixed period of time
designed to pay off the outstanding
balance. In these cases, consumers will
likely be aware of the fixed period of
time to repay because it has been
specifically negotiated with the card
issuer.
In order for this proposed exemption
to apply, a fixed repayment period must
be specified in the account agreement.
As discussed above, this exemption
would be applicable to, for example,
accounts that have been closed due to
delinquency and the required monthly
payment has been reduced or the
balance decreased to accommodate a
fixed payment for a fixed period of time
designed to pay off the outstanding
balance. See comment 7(b)(12)(v)–1.
This exemption would not apply where
the credit card may have a fixed
repayment period for one credit feature,
but an indefinite repayment period on
another feature. For example, some
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retail credit cards have several credit
features associated with the account.
One of the features may be a general
revolving feature, where the required
minimum payment for this feature does
not pay off the balance in a specific
period of time. The card also may have
another feature that allows consumers to
make specific types of purchases (such
as furniture purchases, or other large
purchases), and the required minimum
payments for that feature will pay off
the purchase within a fixed period of
time, such as one year. Comment
7(b)(12)(v)–1 makes clear that the
exemption relating to a fixed repayment
period for the entire account does not
apply to the above situation, because the
retail card account as a whole does not
have a fixed repayment period, although
the exemption under § 226.7(b)(12)(v)(F)
might apply as discussed below.
Exemption where balance has fixed
repayment period. In the June 2007
Proposal, the Board proposed to exempt
credit card issuers from providing the
minimum payment disclosures on
periodic statements in a billing cycle
where the entire outstanding balance
held by consumers in that billing cycle
is subject to a fixed repayment period
specified in the account agreement and
the required minimum payments
applicable to that balance will amortize
the outstanding balance within the fixed
repayment period. See proposed
§ 226.7(b)(12)(iii)(G). This exemption
was meant to cover the retail cards
described above in those cases where
the entire outstanding balance held by
a consumer in a particular billing cycle
is subject to a fixed repayment period
specified in the account agreement. On
the other hand, this exemption would
not have applied in those cases where
all or part of the consumer’s balance for
a particular billing cycle is held in a
general revolving feature, where the
required minimum payment for this
feature does not pay off the balance in
a specific period of time set forth in the
account agreement. The final rule in
§ 226.7(b)(12)(v)(F) adopts this
exemption as proposed, with one
technical edit, pursuant to the Board’s
authority under TILA Section 105(a) to
make adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1604(a). See also comment
7(b)(12)(v)–2. The minimum payment
disclosures would not appear to provide
additional information to consumers in
this context because consumers would
be able to determine from their account
agreements how long it would take to
repay the balance. In addition, these
fixed repayment features are often
promoted in advertisements by retail
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card issuers, so consumers will typically
be aware of the fixed repayment period
when using these features.
Exemption where cardholders have
paid their accounts in full for two
consecutive billing cycles. In the June
2007 Proposal, the Board proposed to
provide that card issuers are not
required to include the minimum
payment disclosure in the periodic
statement for a particular billing cycle if
a consumer has paid the entire balance
in full in that billing cycle and the
previous billing cycle. See proposed
§ 226.7(b)(12)(iii)(F).
In response to the June 2007 Proposal,
several consumer groups suggested that
the Board not adopt this exemption and
not provide any exemption based on
consumers’ payment habits. Several
industry commenters suggested that the
Board broaden this exemption. Some
industry commenters suggested that
issuers should only be required to
comply with minimum payment
disclosure requirements for a particular
billing cycle if the consumer has made
minimum payments for the past three
consecutive billing cycles. Other
industry commenters suggested that
issuers should only by required to
comply with the minimum payment
disclosure requirements for a particular
billing cycle if the consumer has made
at least three minimum payments in the
past 12 months. Another industry
commenter suggested that there should
be an exemption for any consumer who
has paid his or her account in full
during the past 12 months, or has
promotional balances that equal 50
percent or more of his or her total
account balance.
The final rule adopts in
§ 226.7(b)(12)(v)(G) the exemption as
proposed, with one technical edit,
pursuant to the Board’s authority under
TILA Section 105(a) to make
adjustments that are necessary to
effectuate the purposes of TILA. 15
U.S.C. 1604(a). The final rule exempts
card issuers from the requirement to
provide the minimum payment
disclosures in the periodic statement for
a particular billing cycle immediately
following two consecutive billing cycles
in which the consumer paid the entire
balance in full, had a zero balance or
had a credit balance. The Board believes
this approach strikes an appropriate
balance between benefits to consumers
of the disclosures, and compliance
burdens on issuers in providing the
disclosures. Consumers who might
benefit from the disclosures will receive
them. Consumers who carry a balance
each month will always receive the
disclosure, and consumers who pay in
full each month will not. Consumers
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who sometimes pay their bill in full and
sometimes do not will receive the
minimum payment disclosures if they
do not pay in full two consecutive
months (cycles). Also, if a consumer’s
typical payment behavior changes from
paying in full to revolving, the
consumer will begin receiving the
minimum payment disclosures after not
paying in full one billing cycle, when
the disclosures would appear to be
useful to the consumer. In addition,
creditors typically provide a grace
period on new purchases to consumers
(that is, creditors do not charge interest
to consumers on new purchases) if
consumers paid both the current
balance and the previous balance in full.
Thus, creditors already currently
capture payment history for consumers
for two consecutive months (or cycles).
The Board notes that card issuers are
not required to use this exemption. A
card issuer may provide the minimum
payment disclosures to all of its
cardholders, even to those cardholders
that fall within this exemption. If
issuers choose to provide voluntarily
the minimum payment disclosures to
those cardholders that fall within this
exemption, the Board encourages
issuers to follow the disclosures rules
set forth in § 226.7(b)(12), the
accompanying commentary, and
Appendices M1–M3 to part 226 (as
appropriate) for those cardholders.
Exemption where minimum payment
would pay off the entire balance for a
particular billing cycle. In response to
the June 2007 Proposal, several
commenters requested that the Board
add an exemption where issuers would
not be required to comply with the
minimum payment disclosure
requirements for a particular billing
cycle where paying the minimum
payment due for that billing cycle will
pay the outstanding balance on the
account for that billing cycle. For
example, if the entire outstanding
balance on an account for a particular
billing cycle is $20 and the minimum
payment is $20, an issuer would not
need to comply with the minimum
payment disclosure requirements for
that particular billing cycle. The final
rule contains this exemption in new
§ 226.7(b)(12)(v)(H), pursuant to the
Board’s authority under TILA Section
105(a) to make adjustments that are
necessary to effectuate the purposes of
TILA. 15 U.S.C. 1604(a).
Other exemptions. In response to the
June 2007 Proposal, several commenters
suggested other exemptions to the
minimum payment requirements, as
discussed below. For the reasons
discussed below, the final rule does not
include these exemptions.
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1. Exemption for discontinued credit
card products. In response to the June
2007 Proposal, one industry commenter
asked the Board to provide an
exemption for discontinued products for
which no new accounts are being
opened, and for which existing accounts
are closed to new transactions. The
commenter indicated that the number of
accounts that are discontinued are
usually very small and the computer
systems used to produce the statements
for the closed accounts are being phased
out. The Board does not believe that this
exception is warranted. Issuers will
need to make changes to their periodic
statement systems as a result of changes
to other periodic statement
requirements in this final rule and
issuers could make changes to the
periodic statement system to
incorporate the minimum payment
disclosure on the periodic statement at
the same time they make other changes
required by the final rule.
2. Exemption for credit card accounts
purchased within the last 18 months. In
response to the June 2007 Proposal,
several commenters urged the Board to
provide an exemption for accounts
purchased by a credit card issuer. With
respect to these purchased accounts,
one commenter urged the Board to
exempt issuers from providing the
minimum payment disclosures during a
transitional period (up to 18 months)
while the purchasing issuer converts the
new accounts to its statement system. In
this situation, the commenters indicated
that the purchase of credit card accounts
is often followed by a change-in-terms
notice, which may include a change in
the minimum payment formula. If this
occurs, disclosing one estimated
repayment period immediately after the
account is purchased and then
disclosing a different repayment period
for the same balance after the change in
terms becomes effective would be
confusing to many consumers. The
Board does not believe that such an
exemption is warranted. A consumer
may be alerted that his or her minimum
payment has changed, either through
reading the change-in-terms notice, or
seeing different minimum payment
amounts disclosed on his or her
periodic statement. Thus, consumers
may be aware that their minimum
payment has changed, and as a result,
may not be confused about receiving a
different repayment period for the same
or similar balance.
3. Promotional plans. One industry
commenter suggested that the Board
exempt any account where there is a
balance in a promotional credit plan,
such as a deferred interest plan, until
expiration of the promotional plan.
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Another industry commenter suggested
that the Board not require an issuer to
provide the minimum payment
disclosures to any consumer that has
promotional balances that equal 50
percent or more of his or her total
account balance. The final rule does not
include these exemptions for
promotional plans. Not all consumers
will necessarily pay off the promotional
balances by the end of the promotional
periods. Thus, the Board believes that
some consumers that have taken
advantage of promotional plans may
still find the minimum payment
disclosures useful.
4. General purpose lines of credit.
One commenter suggested that the final
rule include an exemption for general
purpose lines of credit. This commenter
indicated that general purpose lines can
be accessed by check or credit union
share draft, by personal request at a
branch, or via telephone or Internet. The
Board notes that § 226.7(b)(12)(i) makes
clear that the minimum payment
disclosure requirements only apply to
credit card accounts. Thus, to the extent
that a general purpose line of credit is
not accessed by a credit card, it is not
subject to the requirements in
§ 226.7(b)(12).
7(b)(13) Format Requirements
Under the June 2007 Proposal,
creditors would have been required to
group together disclosures regarding
when a payment is due (due date and
cut-off time if before 5 p.m.), how much
is owed (minimum payment and ending
balance), the potential costs for paying
late (late-payment fee, and penalty APR
if triggered by a late payment), and the
potential costs for making only
minimum payments. Proposed Samples
G–18(E) and G–18(F) in Appendix G to
part 226 would have illustrated the
proposed requirements. The proposed
format requirements were intended to
fulfill Congress’s intent to have the new
late payment and minimum payment
disclosures enhance consumer
understanding of the consequences of
paying late or making only minimum
payments, and were based on consumer
testing conducted for the Board that
indicated improved understanding
when related information is grouped
together.
Consumer group commenters, a
member of Congress and one trade
association supported the format
requirements, as being helpful to
consumers.
Industry commenters generally
opposed the requirements as being
overly prescriptive. They urged the
Board to permit additional flexibility, or
instead to retain the current requirement
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5337
to provide ‘‘clear and conspicuous’’
disclosures. They asked the Board to
require a ‘‘closely proximate’’ standard
that would allow additional flexibility
in how creditors design their
statements, and to eliminate any
requirement that creditors’ disclosures
be substantially similar to model forms
or samples. They stated that there is no
evidence that under the current ‘‘clear
and conspicuous’’ standard consumers
are unable to locate or understand the
due date, balances, and minimum
payment amount.
Some industry commenters opposed
the requirement to place the late
payment disclosures on the front of the
first page. Some commenters asserted
that locating that disclosure on the top
of the first page places a
disproportionate emphasis on the
disclosure.
The Board tested the formatting of
information regarding payments in two
rounds of consumer testing conducted
after May 2008. Participants were
presented with two different versions of
the periodic statement, in which the
information was grouped, but the
formatting was varied. These changes
had no noticeable impact on how easily
participants could locate the warning
regarding the potential costs for paying
late and the potential costs for making
only minimum payments.
The Board also tested different
formats for the grouped information in
the quantitative testing conducted in
September and October 2008.
Participants were shown versions of the
periodic statement in which the
information was grouped, but formatted
in three different ways. In order to
assess whether formatting had an
impact on consumers’ ability to locate
these disclosures, the Board’s testing
consultant focused on whether the
format in which payment information
was provided impacted consumer
awareness of the late payment warning.
Participants were asked whether there
was any information on the statement
about what would happen if they made
a late payment. Participants who
noticed the late payment warning were
then asked a series of questions about
what would happen if they made a late
payment. Consistent with the prior
rounds of consumer testing, the results
of the quantitative testing demonstrated
that the formatting of the grouped
payment information does not have a
statistically significant impact on
consumers’ ability to locate or
understand the late payment warning.
Because the Board’s consumer testing
demonstrated that formatting of the
information about payments does not
have an impact on consumer awareness
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of these disclosures if the information is
grouped together, § 226.7(b)(13) as
adopted does not require that
disclosures regarding when a payment
is due, how much is owed, the potential
costs for paying late, and the potential
costs for making only minimum
payments be ‘‘substantially similar’’ to
Sample G–18(D) or G–18(E) (proposed
as Samples G–18(E) and G–18(F)). The
final rule does require, however, that
these terms be grouped together, in
close proximity, consistent with the
proposal. For the reasons discussed in
the supplementary information to
§ 226.7(b)(11), the final rule does not
require a disclosure of the cut-off time
on the front of the periodic statement,
and the reference to a cut-off time
disclosure that was included in
proposed § 226.7(b)(13) has been
deleted.
In response to a request for guidance,
comment app. G–10 is added to clarify
that although the payment disclosures
appear in the upper right-hand corner of
Forms G–18(F) and G–18(G) (proposed
as Forms G–18(G) and G–18(H)), the
disclosures may be located elsewhere,
as long as they appear on the front side
of the first page.
Combined deposit account and credit
account statements. Some financial
institutions provide information about
deposit account and open-end credit
account activity on one periodic
statement. Industry commenters asked
for guidance on how to comply with
format requirements requiring
disclosures to appear on the ‘‘front of
the first page’’ for these combined
statements. Comment 7(b)(13)–1 is
added to clarify that for purposes of
providing disclosures on the front of the
first page of the periodic statement
pursuant to § 226.7(b)(13), the first page
of such a combined statement shall be
deemed to be the page on which credit
transactions first appear. For example,
assume a combined statement where
credit transactions begin on the third
page and deposit account information
appears on pages one and two. For
purposes of providing disclosures on
the front of the first page of the periodic
statement under Regulation Z, this
comment clarifies that page three is
deemed to be the first page of the
periodic statement.
Technical revisions. A number of
technical revisions are made for clarity,
as proposed. For the reasons set forth in
the section-by-section analysis to
§ 226.6(b)(2)(v), the Board is updating
references to ‘‘free-ride period’’ as
‘‘grace period’’ in the regulation and
commentary, without any intended
substantive change. Current comment
7–2, which addresses open-end plans
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involving more than one creditor, is
deleted as obsolete and unnecessary.
Section 226.8 Identifying Transactions
on Periodic Statements
TILA Section 127(b)(2) requires
creditors to identify on periodic
statements credit extensions that
occurred during a billing cycle. 15
U.S.C. 1637(b)(2). The statute calls for
the Board to implement requirements
that are sufficient to identify the
transaction or to relate the credit
extension to sales vouchers or similar
instruments previously furnished. The
rules for identifying transactions are
implemented in § 226.8, and vary
depending on whether: (1) The sales
receipt or similar credit document is
included with the periodic statement,
(2) the transaction is sale credit
(purchases) or nonsale credit (cash
advances, for example), and (3) the
creditor and seller are the ‘‘same or
related.’’ TILA’s billing error protections
include consumers’ requests for
additional clarification about
transactions listed on a periodic
statement. 15 U.S.C. 1666(b)(2);
§ 226.13(a)(6).
‘‘Descriptive billing’’ statements. In
June 2007, the Board proposed revisions
to the rules for identifying sales
transactions when the sales receipt or
similar document is not provided with
the periodic statement (so called
‘‘descriptive billing’’), which is typical
today. The proposed revisions reflect
current business practices and
consumer experience, and were
intended to ease compliance. Currently,
creditors that use descriptive billing are
required to include on periodic
statements an amount and date as a
means to identify transactions. As an
additional means to identify
transactions, current rules contain
description requirements that differ
depending on whether the seller and
creditor are ‘‘same or related.’’ For
example, a retail department store with
its own credit plan (seller and creditor
are same or related) sufficiently
identifies purchases on periodic
statements by providing the department
such as ‘‘jewelry’’ or ‘‘sporting goods’’;
item-by-item descriptions are not
required. Periodic statements provided
by issuers of general purpose credit
cards, where the seller and creditor are
not the same or related, identify
transactions by the seller’s name and
location.
The June 2007 Proposal would have
permitted all creditors to identify sales
transactions (in addition to the amount
and date) by the seller’s name and
location. Thus, creditors and sellers that
are the same or related could, at their
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option, identify transactions by a brief
identification of goods or services,
which they are currently required to do
in all cases, or they could provide the
seller’s name and location for each
transaction. Guidance on the level of
detail required to describe amounts,
dates, the identification of goods, or the
seller’s name and location would have
remained unchanged under the
proposal.
Commenters addressing this aspect of
the June 2007 Proposal generally
supported the proposed revisions. For
the reasons stated below, the final rule
provides additional flexibility to
creditors that use descriptive billing to
identify transactions on periodic
statements.
The Board’s revisions are guided by
several factors. The standard set forth by
TILA for identifying transactions on
periodic statements is quite broad. 15
U.S.C. 1637(b)(2). Whether a general
description such as ‘‘sporting goods’’ or
the store name and location would be
more helpful to a consumer can depend
on the situation. Many retailers permit
consumers to purchase in a single
transaction items from a number of
departments; in that case, the seller’s
name and location may be as helpful as
the description of a single department
from which several dissimilar items
were purchased. Also, the seller’s name
and location has become the more
common means of identifying
transactions, as the use of general
purpose cards increases and the number
of store-only cards decreases. Thus,
retailers that commonly accept general
purpose credit cards but also offer a
credit card account or other open-end
plan for use only at their store would
not be required to maintain separate
systems that enable different
descriptions to be provided, depending
on the type of card used. Moreover,
consumers are likely to carefully review
transactions on periodic statements and
inquire about transactions they do not
recognize, such as when a retailer is
identified by its parent company on
sales slips which the consumer may not
have noticed at the time of the
transaction. Moreover, consumers are
protected under TILA with the ability to
assert a billing error to seek clarification
about transactions listed on periodic
statements, and are not required to pay
the disputed amount while the card
issuer obtains the necessary
clarification. Maintaining rules that
require more standardization and detail
would be costly, and likely without
significant corresponding consumer
benefit. Thus, the revisions are intended
to provide flexibility for card issuers
without reducing consumer protection.
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The Board notes, however, that some
retailers offering their own open-end
credit plans tie their inventory control
systems to their systems for generating
sales receipts and periodic statements.
In these cases, purchases listed on
periodic statements may be described
item by item, for example, to indicate
brand names such as ‘‘XYZ Sweater.’’
This item-by-item description, while not
required under current or revised rules,
remains permissible.
To implement the approach described
above, § 226.8 is revised, as proposed, as
follows. Section 226.8(a)(1) sets forth
the rule providing flexibility in
identifying sales transactions, as
discussed above as well as the content
of footnote 19. Section 226.8(a)(2)
contains the existing rules for
identifying transactions when sales
receipts or similar documents
accompany the periodic statement.
Section 226.8(b) is revised for clarity. A
new § 226.8(c) is added to set forth rules
now contained in footnote 16; and,
without references to ‘‘same or related’’
parties, footnotes 17 and 20. The
substance of footnote 18, based on a
statutory exception where the creditor
and seller are the same person, is
deleted as unnecessary. The title of the
section is revised for clarity.
The commentary to § 226.8 is
reorganized and consolidated but is not
substantively changed, as proposed.
Comments 8–1, 8(a)(1)–1, and 8(a)(2)–4
are deleted as duplicative. Similarly,
comments 8–6 through 8–8, which
provide creditors with flexibility in
describing certain specific classes of
transactions regardless of whether they
are ‘‘related’’ or ‘‘nonrelated’’ sellers or
creditors, are deleted as unnecessary.
Revised § 226.8(a)(1)(ii) and comments
8(a)–3 and 8(a)–7, which provide
guidance for identifying mail or
telephone transactions, are updated to
refer to Internet transactions.
Examples of sale credit. Proposed
comment 8(a)–1 republished an existing
example of sales credit—a funds transfer
service (such as a telegram) from an
intermediary— and proposed a new
example—expedited payment service
from a creditor. One commenter
addressed the proposed comment,
suggesting that the entire comment be
deleted. The commenter asserted
creditors should have the flexibility to
post a funds transfer service as a cash
advance but that the comment forces
creditors to post the transaction as a
purchase, and, similarly, creditors
should have discretion in how to post
fees for creditors’ services.
The requirements of § 226.8 are
limited to how creditors must identify
transactions on periodic statements and
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do not impact how creditors may
otherwise characterize transactions,
such as for purposes of pricing. The
Board believes a consumer’s purchase of
a funds transfer service from a third
party is properly characterized as sales
credit for purposes of identifying
transactions on a card issuer’s periodic
statement. Consumers are likely to
recognize the name of the funds transfer
merchant, as would be the typical case
where the card issuer and funds transfer
merchant are not the same or related.
Thus, the example is retained although
a more current illustration (wire
transfer) replaces the existing
illustration (telegram).
Additional guidance is added to
comment 8(a)–1 regarding permissible
identification of creditors’ services that
are purchased by the consumer and are
‘‘costs imposed as part of the plan,’’ in
response to the commenter’s concerns.
The comment provides that for the
purchase of such services (for example,
a fee to expedite a payment), card
issuers and creditors comply with the
requirements for identifying
transactions under § 226.8 by disclosing
the fees in accordance with the
requirements of § 226.7(b)(6)(iii). The
example of voluntary credit insurance
premiums as ‘‘sale credit’’ is deleted,
because such premiums are costs
imposed as part of the plan under
§ 226.6(b)(3)(ii)(F). To ease compliance,
the comment further provides that for
purchases of services that are not costs
imposed as part of the plan, card issuers
and creditors may, at their option,
identify transactions under this section
or in accordance with the requirements
of § 226.7(b)(6)(iii). This flexibility is
intended to avoid technical compliance
violations.
Aggregating small dollar purchases.
One commenter urged the Board to
permit card issuers to aggregate, for
billing purposes, small dollar purchases
at the same merchant. Aggregating such
purchases, in the view of the
commenter, could enhance consumers’
ability to track small dollar spending at
particular merchants in a more
meaningful way.
The Board believes further study is
desirable to consider the potential
ramifications of permitting card issuers
to aggregate small dollar transactions on
periodic statements. Furthermore,
consistent rules should be considered
under Regulation E (Electronic Fund
Transfer). 12 CFR part 205. Thus, the
final revisions do not include rules
permitting aggregation of small dollar
purchases.
Receipts accompany statements.
Rules for identifying transactions where
receipts accompany the periodic
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5339
statement were not affected by the June
2007 Proposal, and are retained.
Comments 8–4 and 8(a)(2)–3, which
provide guidance when copies of credit
or sales slips accompany the statement,
are deleted, as proposed. The Board
believes this practice is no longer
common, and to the extent sales or
similar credit documents accompany
billing statements, additional guidance
seems unnecessary.
Section 226.9 Subsequent Disclosure
Requirements
Section 226.9 currently sets forth a
number of disclosure requirements that
apply after an account is opened,
including a requirement to provide
billing rights statements annually, a
requirement to provide at least 15 days’
advance notice whenever a term
required to be disclosed in the accountopening disclosures is changed, and a
requirement to provide finance charge
disclosures whenever credit devices or
features are added on terms different
from those previously disclosed.
9(a) Furnishing Statement of Billing
Rights
Section 226.9(a) requires creditors to
mail or deliver a billing error rights
statement annually, either to all
consumers or to each consumer entitled
to receive a periodic statement. See 15
U.S.C. 1637(a)(7). Alternatively,
creditors may provide a shorter billing
rights statement on each periodic
statement. Regulation Z contains model
forms creditors may use to satisfy the
notice requirements under § 226.9(a).
See Model Forms G–3 and G–4.
The June 2007 Proposal would have
revised both the regulation and
commentary under § 226.9(a) to conform
to other changes elsewhere in the
proposal, but otherwise would have left
the provision unchanged substantively.
In addition, the Board proposed new
Model Forms G–3(A) (long form billing
rights notice) and G–4(A) (short form
alternative billing rights notice) in the
June 2007 Proposal to improve the
readability of the current notices. For
HELOCs subject to the requirements of
§ 226.5b, the June 2007 Proposal would
have given creditors the option of using
the current Model Forms G–3 and G–4,
or the revised forms.
One industry commenter opposed the
proposed changes in Model Forms G–
3(A) and G–4(A), largely due to the
increased compliance burden from
having separate forms for HELOCs and
for other open-end plans. This
commenter further noted that the Board
did not conduct consumer research on
the readability of the proposed notices.
Another industry commenter opposed
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the revised language in Model Forms G–
3(A) and G–4(A) regarding the merchant
claims and defenses under § 226.12(c),
stating that mere dissatisfaction with the
good or service would not be enough to
trigger the consumer’s rights. Consumer
groups generally supported the revised
forms, but urged the Board to add
additional language in the short form
billing rights notice (Model Form G–
4(A)) to note that a consumer need not
pay any interest if the error is resolved
in the consumer’s favor, consistent with
language in the long-form notice (Model
Form G–3(A)). Consumer groups also
suggested that the Board add optional
language in the event a creditor allows
a cardholder to provide billing error
notices electronically.
The final rule retains Model Forms G–
3(A) and G–4(A), largely as proposed.
To address concerns about potential
compliance burdens from using
multiple forms, the final rule permits
creditors to use Model Forms G–3(A)
and G–4(A) in all cases to comply with
their disclosure obligations for all openend products. Thus, for open-end (not
home-secured) plans, creditors may use
Model Forms G–3(A) and G–4(A). For
HELOCs subject to the requirements of
§ 226.5b, creditors may use the revised
forms, or continue to use Model Forms
G–3 and G–4. In addition, while the
new model forms were not tested with
individual consumers, the forms were
reviewed by the Board’s testing
consultant which enabled the Board to
draw upon the consultant’s experience,
both from the insights obtained through
the testing of other notices in
connection with this rulemaking, as
well as from working with plain
language disclosures in other contexts.
To address consumer group concerns,
language has been added to Model Form
G–4(A) (the short form alternative
billing rights notice for open-end (not
home-secured) plans) to inform the
consumer that he or she need not pay
any interest if the error is resolved in
the consumer’s favor, consistent with
identical language used in the long form
(Model Form G–3(A)). In addition, each
of the model forms has been revised to
include optional language a creditor
may use if it permits a cardholder to
provide billing error notices
electronically. As discussed below in
the section-by-section analysis to
§ 226.13, if a creditor indicates that it
will accept notices submitted
electronically, it must treat notices
received in such manner as preserving
billing error rights. See § 226.13(b);
comment 13(b)–2, discussed below.
Lastly, both Model Forms G–3(A) and
G–4(A) have been revised in the final
rule to clarify that for merchant claims
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(see § 226.12(c)), the consumer must
first attempt in good faith to correct the
problem with the merchant before
asserting the claim with the issuer.
9(b) Disclosures for Supplemental
Credit Access Devices and Additional
Features
Section 226.9(b) currently requires
certain disclosures when a creditor adds
a credit device or feature to an existing
open-end plan. When a creditor adds a
credit feature or delivers a credit device
to the consumer within 30 days of
mailing or delivering the accountopening disclosures under current
§ 226.6(a), and the device or feature is
subject to the same finance charge terms
previously disclosed, the creditor is not
required to provide additional
disclosures. If the credit feature or credit
device is added more than 30 days after
mailing or delivering the accountopening disclosures, and is subject to
the same finance charge terms
previously disclosed in the accountopening agreement, the creditor must
disclose that the feature or device is for
use in obtaining credit under the terms
previously disclosed. However, if the
added credit device or feature has
finance charge terms that differ from the
disclosures previously given under
§ 226.6(a), then the disclosures required
by § 226.6(a) that are applicable to the
added feature or device must be given
before the consumer uses the new
feature or device.
In June 2007, the Board proposed to
retain the current rules set forth in
§§ 226.9(b)(1) and (b)(2) for all credit
devices and credit features except
checks that access a credit card account.
With respect to checks that access a
credit card account, the Board proposed
to create a new § 226.9(b)(3) that would
require certain information to be
disclosed each time checks that access
a credit card account are mailed to a
consumer, for checks mailed more than
30 days following the delivery of the
account-opening disclosures.
The June 2007 Proposal would have
required the following key terms to be
disclosed on the front of the page
containing the checks: (1) Any
discounted initial rate, and when that
rate will expire, if applicable; (2) the
type of rate that will apply to the checks
after expiration of any discounted initial
rate (such as whether the purchase or
cash advance rate applies) and the
applicable APR; (3) any transaction fees
applicable to the checks; and (4)
whether a grace period applies to the
checks, and if one does not apply, that
interest will be charged immediately.
The disclosures would have been
required to be accurate as of the time the
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disclosures are given. The June 2007
Proposal provided that a variable APR is
accurate if it was in effect within 30
days of when the disclosures are given.
Proposed § 226.9(b)(3) would have
required that these key terms be
disclosed in a tabular format
substantially similar to Sample G–19 in
Appendix G to part 226. The Board
solicited comment on the operational
burden associated with customizing the
checks to disclose the actual APR, and
on alternatives, such as whether
providing a reference to the type of rate
that will apply, accompanied by a tollfree telephone number that a consumer
could call to receive additional
information, would provide sufficient
benefit to consumers while limiting the
burden on creditors.
In the May 2008 Proposal, the Board
proposed to add to the summary table
in § 226.9(b)(3) another disclosure that
would have required additional
information regarding the expiration
date of any offer of a discounted initial
rate. The additional disclosure was set
forth in proposed § 226.9(b)(3)(i)(C),
pursuant to the Board’s authority under
TILA Section 105(a). 15 U.S.C. 1604(a).
Specifically, the disclosure would have
been required to include any date by
which the consumer must use the
checks in order to receive the
discounted initial rate. Furthermore, if
the creditor will honor the checks if
they are used after the disclosed date
but will apply to the advance a rate
other than the discounted rate, proposed
§ 226.9(b)(3)(i)(C) would have required
the creditor to disclose that fact and the
type of rate that will apply under those
circumstances. The Board also proposed
to revise proposed § 226.9(b)(3)(i)(E)
(proposed in June 2007 as
§ 226.9(b)(3)(i)(D)) regarding disclosure
of any grace period applicable to the
checks and to add a new comment
9(b)(3)(i)(E)–1 which set forth language
that creditors could have used to
describe in the tabular disclosure any
grace period (or lack of a grace period)
offered on check transactions.
APRs. The Board received several
comments on the proposal to require
disclosure of the actual APR or APRs
applicable to the checks. Several
industry commenters noted that there
would be operational burdens
associated with disclosing the actual
rate applicable to the checks that access
a credit card account. These
commenters encouraged the Board to
consider alternatives, such as providing
a reference to the type of rate that will
apply or providing a toll-free number
that consumers can use to get
customized information. One issuer
noted that all cardholders do not receive
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the same rate and/or fees even if they
receive checks at the same time and
stated that convenience check printing
would have to be done in batches,
raising the production costs. Another
issuer noted that it has only one rate
that applies to all features (purchases,
cash advances, and balance transfers)
under a given pricing plan, so its
cardholders were unlikely to be
confused about the rate that will apply
after the expiration of a promotional
rate. That commenter stated that
redisclosing the rate applicable to the
account on the page containing the
checks would require customization by
pricing plan. One issuer commented
that the burden of customizing checks
would fall disproportionately on smaller
issuers because they would not be able
to obtain efficiencies of scale if
customization was required. Finally,
one commenter also stated that, in
addition to being operationally
burdensome, the disclosure of the actual
‘‘go-to’’ rate could be confusing for
consumers, because it may be inaccurate
by the time any promotional offer
expires.
Consumer groups, a trade association
for community banks, and a credit
union trade association supported the
disclosure of the actual rate applicable
to the checks. These commenters stated
that it is important that consumers be
aware of the costs associated with using
checks that access a credit card account
and that consumers should not have to
use a toll-free number to receive the
information. One commenter pointed
out that the testing conducted on behalf
of the Board indicated that consumers
generally did not notice or pay attention
to a cross reference contained in the
convenience check disclosure.
The final rule requires that the tabular
disclosure accompanying checks that
access a credit card account include a
disclosure of the actual rate or rates
applicable to the checks, consistent with
the June 2007 Proposal. The Board
believes that disclosing the actual rate
that will apply to checks once any
promotional rate expires is a crucial
piece of information necessary to assist
consumers in deciding whether, and in
what manner, to use the checks. While
the actual post-promotional rate
disclosed at the time the checks are sent
to a consumer may be inaccurate by the
time the promotional offer expires, due,
for example, to fluctuations in the index
used to determine a variable rate, the
Board notes that this is not materially
different from the situation where a
post-promotional rate is disclosed in the
disclosures provided to a consumer
with an application or solicitation under
§ 226.5a or with the account-opening
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disclosures given pursuant to § 226.6. In
either case, the exact post-promotional
rate may differ from the rate disclosed
by the time it becomes applicable to the
consumer’s account; however, the Board
believes that disclosure of the actual
post-promotional rate in effect at the
time that the checks are sent to the
consumer is an important piece of
information for the consumer to use in
making an informed decision about
whether to use the checks.
The requirement to disclose the actual
rate applicable to the checks also is
consistent with the policy
considerations underlying TILA Section
127(c)(6)(A), as added by Section
1303(a) of the Bankruptcy Act. 15 U.S.C.
1637(c)(6)(A). As discussed in the
supplementary information to
§ 226.16(g), TILA Section 127(c)(6)(A)
requires in connection with credit card
direct mail applications and
solicitations or accompanying
promotional materials that a creditor
disclose the time period in which the
introductory period will end and the
APR that will apply after the end of the
introductory period. The requirements
in TILA Section 127(c)(6)(A) do not
apply to checks that access a credit card
account because such checks are
generally provided in connection with
an existing account, not in connection
with an application or solicitation for a
new credit card account. However, the
Board believes, consistent with the
intent of TILA Section 127(c)(6)(A), that
requiring creditors to disclose with
access checks the actual rate that will
apply upon expiration of any
promotional rate will ensure that
consumers to whom an initial
discounted rate is being promoted also
receive, with the materials promoting
the initial discounted rate, a disclosure
of the actual rate that will apply after
that promotional rate expires.
Testing conducted on behalf of the
Board also suggests that a disclosure of
the actual rate, rather than a toll-free
telephone number, will help to enhance
consumer understanding of the rate that
will apply when the promotional rate
expires. Consumer testing conducted
after the June 2007 Proposal supports
the notion that consumers tend to look
for a rate rather than a narrative
disclosure when identifying the APR
applicable to the checks. In March 2008,
the form of access check disclosures
tested contained a disclosure of the
actual APR that would apply upon
expiration of the promotional rate. All
of the participants who noticed the
disclosures 23 in the March 2008
23 As discussed below, in the March 2008 testing,
some consumers did not notice the disclosures that
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interviews successfully identified the
rate that would apply after the
promotional rate expired. In July and
August 2008, however, participants
were presented with disclosures on the
front of the page containing the checks
that did not disclose the actual APR, but
rather stated the type of rate that would
apply (the cash advance rate) and a tollfree number that the consumer could
call to learn the current APR. Almost all
of the participants in the July and
August 2008 testing were able to
identify either the type of rate that
would apply or the toll-free number.
However, several consumers in the July
and August 2008 testing who looked for
a rate rather than a narrative disclosure
mistakenly identified the fee for use of
the checks, which was presented as a
numerical rate, as the rate that would
apply after expiration of the
promotional rate. In addition, several
participants who were presented with
forms that did not provide an actual rate
commented that this information could
be obtained only by calling the creditor.
Finally, the Board also has reduced
the operational burden associated with
printing the disclosure of the actual rate
applicable to the checks by adopting a
60-day accuracy requirement for the
disclosure of a variable rate rather than
the 30-day accuracy requirement that
was proposed in June 2007. The June
2007 Proposal would have provided in
§ 226.9(b)(3)(ii) that a variable APR
disclosed pursuant to § 226.9(b)(3)(i) is
accurate if it was in effect within 30
days of when the disclosures are given.
Several commenters stated that mailed
convenience checks should be subject to
the same 60-day accuracy requirement
that applies to other mailed offers as
contemplated in § 226.5a(c)(2)(i) for
direct mail applications and
solicitations. The commenters stated
that card issuers may have trouble
complying with the 30-day requirement,
because the APR applicable to
transactions in a given billing cycle
sometimes is not determined until the
end of a billing cycle, for example, if an
issuer defines its index as of the last day
of the cycle. Consequently, for those
issuers, if the checks are printed several
days before the checks are mailed, the
APR obtained from the issuer’s system
may not be one in effect within 30 days
of the mail date for some subset of that
issuer’s customers. The final rule in
§ 226.9(b)(3)(ii) incorporates the 60-day
accuracy provisions requested by these
commenters. The Board believes that it
accompanied the checks that access a credit card
account when they were included on an insert with
the periodic statement and not on the front of the
page containing the checks.
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is appropriate to have the same timing
provision for convenience checks as for
direct mail credit card applications and
solicitations, and that a 60-day period
will effectively balance consumer
benefit against the burden on issuers.
One commenter noted that the
proposed wording in § 226.9(b)(3)(ii)
that refers to when the account-opening
disclosures ‘‘are given’’ creates
confusion in the context of mailed
disclosures, because it is unclear when
a mailed disclosure is ‘‘given’’ even
though it may be known when it is
mailed. Sections 226.9(b)(3)(i) and (ii) of
the final rule refer to when the accountopening disclosures ‘‘are mailed or
delivered.’’ The Board believes that this
will provide useful clarification to
issuers, and is consistent with the
existing provision for other
supplemental credit access devices,
which is retained in the final rule as
§ 226.9(b)(1) and (b)(2).
Location and format. Many industry
commenters on the June 2007 Proposal
urged the Board to provide flexibility
regarding the required location of the
tabular disclosure for checks that access
a credit card account. Several
commenters asked the Board to relax the
location requirement for the
§ 226.9(b)(3) disclosures. One
commenter stated that a creditor should
be permitted to provide the table on the
first page of a multiple-page advertising
offer, even if the checks are printed on
the second page. Another commenter
stated that creditors should be permitted
to provide a cross reference to the
disclosures when the checks are
included with a periodic statement.
Finally, another commenter asked that
the location requirements be relaxed for
single checks inserted as standalone
inserts in mailings. Several commenters
opposed prescriptive location
requirements more generally and
advocated that the Board adopt only a
clear and conspicuous standard, as
opposed to the more specific standard
proposed, for location of the tabular
disclosures.
Proposed § 226.9(b)(3) stated that the
disclosures were required on the front of
the page containing the checks.
Consumer testing conducted on behalf
of the Board prior to the issuance of the
June 2007 Proposal showed that
consumers were more aware of the
information included in the tabular
disclosure when it was located on the
front of the page containing the checks
rather than on the back. In addition,
approximately half of the participants in
a round of testing conducted in March
2008 failed to notice the tabular
disclosure when it was included as an
insert with the periodic statement rather
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than on the page containing the checks.
With several clarifications discussed
below for multiple-page check offers,
the final rule retains the location
requirement as proposed because testing
has shown that consumers are more
likely to notice and pay attention to the
disclosures when they are located on
the front of the page containing the
checks.
Several commenters asked the Board
to clarify how the location requirement
would apply in situations where checks
are printed on multiple pages rather
than a single page. For example, one
commenter asked the Board to clarify
that redundant disclosures are not
required when the offer contains checks
on multiple pages. A second commenter
asked the Board to provide flexibility for
checks printed in a mini-book or
accordion-fold multi-panel booklet
containing checks. New comment
9(b)(3)(i)–1 is adopted to clarify that for
an offer with checks on multiple pages,
the tabular disclosure need only be
provided on the front of the first page
containing checks. Similarly, for a minibook or accordion-fold multi-panel
booklet, comment 9(b)(3)(i)–1 clarifies
that the tabular disclosures need only be
provided on the front of the mini-book
or accordion-fold booklet. The proposed
requirement that disclosures be
provided on the front of the page
containing the checks was intended to
draw a consumer’s attention to the
disclosures. The Board believes that the
clarifications for multiple-page offers
and mini-books included in the
commentary will achieve the goal of
attracting consumer attention while
mitigating burden on creditors that
would be associated with providing the
disclosures on each page containing
checks.
One commenter requested
clarification that the tabular disclosure
could be printed on the solicitation
letter if the checks were on the same
page as the letter, separated only by
perforations. Comment 9(b)(3)(i)–1
provides the requested clarification.
Another commenter stated that a
creditor should be permitted to disclose
the required terms within the same table
with respect to multiple APRs applying
to different checks within the same
offer. Such a situation would arise, for
example, where a consumer receives a
single offer that gives the consumer a
choice between checks with a higher
APR for a longer promotional period or
a lower APR for a shorter promotional
period. The Board believes that
§ 226.9(b)(3) as proposed would have
permitted a single tabular disclosure of
multiple APRs applicable to checks
within the same offer, provided that the
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disclosure is provided on the front of
the page containing the checks;
therefore, such a single disclosure as
described by the commenter also is
permitted by the final rule. The Board
believes that no additional clarification
is necessary in the regulation or the
commentary.
Use-by date. As discussed above, the
May 2008 Proposal included a new
§ 226.9(b)(3)(i)(C), which would have
required additional disclosures
regarding the date by which the
consumer must use the checks in order
to receive any discounted initial rate
offered on the checks. This requirement
is adopted as proposed, renumbered as
§ 226.9(b)(3)(i)(A)(3) in the final rule, as
discussed below. Both industry and
consumer commenters generally
supported this proposal, and several
large issuers indicated that they already
provide a disclosure of a date by which
access checks must be used. In addition,
consumer testing conducted on behalf of
the Board suggests that consumers who
see the disclosure tend to understand
the use-by date, while consumers who
do not see the disclosure are unaware
that there may be a use-by date. More
than half of the participants in
consumer testing conducted after the
May 2008 Proposal noticed the use-by
date disclosure and understood from the
disclosure that if they used the check
after the ‘‘use-by’’ date the introductory
rate would not apply. Most participants
that did not see the use-by date
disclosure assumed that no use-by date
existed, and they could use the check,
and obtain the discounted initial rate,
until the end of the promotional period.
The results of this testing suggest that
consumers are not generally aware from
their own experience that the offer of a
promotional rate for access checks
might be subject to a use-by date.
One industry commenter stated that
its checks often are offered through a
seasonal program, and that checks are
pre-printed with a disclosure that the
checks are ‘‘good for only 90 days’’
rather than with a disclosure of a date
certain by which the checks must be
used to qualify for a promotional rate.
The commenter indicated that the
proposed changes could increase the
costs associated with check printing.
New § 226.9(b)(3)(i)(A)(3), consistent
with the proposal, requires however that
the creditor disclose the date on which
the offer of the discounted initial rate
expires. A consumer may have no way
of knowing on exactly what date the
checks were mailed and the Board
believes, therefore, that a general
statement such as ‘‘good for only 90
days’’ is not sufficient to inform a
consumer of when the promotional rate
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offer expires. A creditor would still be
free to specify a number of days for
which the promotional rate will be in
effect (e.g., 90 days from the date of use)
rather than a particular calendar date on
which the promotional rate will end.
Grace period disclosure. In the May
2008 Proposal, the Board proposed to
revise proposed § 226.9(b)(3)(i)(E)
(proposed in June 2007 as
§ 226.9(b)(3)(i)(D)) and to add a new
comment 9(b)(3)(i)(E)–1 which set forth
language that creditors could have used
to describe in the tabular disclosure any
grace period (or lack of grace period)
offered on check transactions, consistent
with the grace period disclosures
proposed under § 226.5a. For the
reasons discussed in the supplementary
information to § 226.5a(b)(5),
§ 226.9(b)(3)(i)(D) and comment
9(b)(3)(i)(D)–1 (proposed as
§ 226.9(b)(3)(i)(E) and comment
9(b)(3)(i)(E)–1) are adopted as proposed.
New comment app. G–11 is added to
provide guidance on the headings that
must be used when describing in the
tabular disclosure a grace period (or lack
of a grace period) offered on check
transactions that access a credit card
account.
Terminology. In June 2007, the Board
proposed in new § 226.9(b)(3)(i)(A) to
require creditors to use the term
‘‘introductory’’ or ‘‘intro’’ in immediate
proximity to the listing of any
discounted initial rate in the access
check disclosures. The May 2008
Proposal would have deleted this
requirement, consistent with changes to
terminology in proposed § 226.16(e)(2),
and would have revised Sample G–19
accordingly. Consistent with the May
2008 Proposal, the final rule does not
require creditors to use the term
‘‘introductory’’ or ‘‘intro’’ in access
check disclosures, and Sample G–19 is
adopted as proposed. See § 226.16(g)(2)
and (g)(3) (proposed as § 226.16(e)(2)
and (e)(3)).
Additional disclosures. One
commenter asked that the Board include
an additional disclosure in the table
describing the payment allocation
applicable to the checks. As noted in the
supplementary information to the
proposal published in May 2008 and in
the supplementary information to the
final rule issued by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register,
the Board and other agencies originally
sought to address payment allocation
issues by developing disclosures
explaining payment allocation and the
impact of payment allocation on
accounts with multiple balances at
different APRs. However, despite
extensive consumer testing conducted
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for the Board, a significant percentage of
consumers still did not comprehend
how payment allocation can affect the
amount of interest assessed. As a result,
the Board and other agencies are
addressing payment allocation through
a substantive rule, and no disclosure
regarding payment allocation has been
added to the tabular disclosure provided
with checks that access a credit card
account.
One consumer group commenter
suggested that the Board require
creditors to disclose on each check that
accesses a credit card account the
following statement: ‘‘The use of this
check will trigger immediate interest
and fees.’’ The final rule does not
require this disclosure on the checks.
The Board believes that the final rule
already addresses fees and the possible
lack of a grace period by means of the
disclosures under § 226.9(b)(3)(i)(C) and
(b)(3)(i)(D). In consumer testing
conducted for the Board, most
consumers saw these disclosures
presented on the front of the page
containing the checks and understood
them.
A federal banking agency stated that
the Board should require a disclosure
with checks that access a credit card
account that certain substantive
protections that apply to credit cards do
not apply to the checks. The final rule
does not require such a disclosure. As
discussed above with regard to
§ 226.2(a)(15), the Board believes that
existing provisions under state UCC law
governing checks, coupled with the
billing error provisions under § 226.13,
provide consumers with sufficient
protections from the unauthorized use
of access checks. Thus, the Board has
declined to extend TILA’s protections
for credit cards to such checks.
Similarly, the Board believes that a
disclosure that certain substantive
protections applicable to credit cards do
not apply to the checks is not necessary
and may contribute to ‘‘information
overload.’’
Exceptions. Some commenters asked
the Board to require the tabular
disclosure only if the checks were not
specifically requested by the customer.
These commenters indicated that
customers may, and do, request checks,
and that these checks may be supplied
through third-party check printers that
do not have access to the information
required to be included in the new
§ 226.9(b)(3) tabular disclosure. The
final rule, as proposed, requires that the
tabular disclosure accompany the
checks that access a credit card account,
even if those checks were specifically
requested by the consumer. The Board
believes that consumer requests for
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access checks are uncommon for most
credit card accounts. The Board believes
that regardless of whether a consumer
requests the checks that access a credit
card account, the consumer should
receive disclosures of the costs of using
the checks, to better enable the
consumer to make an informed decision
regarding usage of the checks.
Furthermore, it is the Board’s
understanding that any third-party
processor must already receive from the
issuer some personalized information,
such as the consumer’s name and
address or a special routing number to
link the checks to the consumer’s
account, that is used in the preparation
and printing of the checks. The Board
anticipates that creditors can build on
their existing processes for providing
personalized information to a third
party processor in order to comply with
the requirement to disclose accountspecific information about rates and fees
with the checks.
Other industry commenters requested
exceptions to the disclosure
requirements when checks are sent
within a certain period of time after full
disclosures are provided, such as full
disclosures sent upon automatic card
renewal, or when checks accompanied
by the required disclosures were sent
previously within a given time frame.
The Board has not included either of
these exceptions in the final rule. The
Board believes that the tabular
disclosures accompanying the checks
are important to enable consumers to
make informed decisions regarding
check usage. For example, a consumer
may receive a set of checks in the mail
and may discard them because, at that
time, he or she has no intention of using
the checks. If that consumer receives a
second set of checks, even a short time
later, the consumer should receive a
disclosure of the terms applicable to the
second set of checks, which he or she
may have interest in using, without
having to retain and refer back to the
disclosure accompanying the first set of
checks. The Board believes that
consumers generally will benefit from
receiving the required disclosures each
time they receive checks that access a
credit card account, but has retained, for
consistency with existing language in
§ 226.9(b)(1), an exception for checks
provided during the first 30 days after
the account-opening disclosures are
mailed or delivered to that consumer.
In the June 2007 Proposal, the Board
sought comment as to whether there are
other credit devices or additional
features that creditors add to consumers’
accounts to which this proposed rule
should apply. The Board received no
comments advocating that the new
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§ 226.9(b)(3) disclosures be required for
products other than checks that access
a credit card account. Accordingly, the
final rule is limited to access checks.
Technical amendments. The Board
also made several technical revisions to
§ 226.9(b) in the final rule. First,
§ 226.9(b)(3) has been reorganized for
clarity without substantive change.
Second, § 226.9(b)(3)(i)(A) has been
amended to clarify that the term
‘‘promotional rate’’ has the meaning set
forth in § 226.16(g)(2)(i). Finally, the
Board also proposed in the June 2007
Proposal several technical revisions to
improve the clarity of § 226.9(b) and the
associated commentary. The Board
received no comments on these
technical revisions, and they are
included in the final rule.
9(c) Change in Terms
The June 2007 Proposal included
several revisions to the regulation and
commentary designed to improve
consumers’ awareness about changes in
their account terms or increased rates
due to delinquency or default or as a
penalty. The proposed revisions
generally would have applied when a
creditor changes terms that must be
disclosed in the account-opening
summary table under proposed
§ 226.6(b)(4), or increases a rate due to
delinquency or default or as a penalty.
First, the Board proposed to give
consumers earlier notice of a change in
terms, or for increased rates due to
delinquency or default or as a penalty.
Second, the Board proposed to expand
the circumstances under which
consumers receive advance notice of
changed terms, or increased rates due to
delinquency, or for default or as a
penalty. Third, the Board proposed to
introduce format requirements to make
the disclosures about changes in terms
or for increased rates due to
delinquency, default or as a penalty
more effective.
Timing. Currently, § 226.9(c)(1)
provides that whenever any term
required to be disclosed under § 226.6 is
changed or the required minimum
payment is increased, a written notice
must be mailed or delivered to the
consumer at least 15 days before that
change becomes effective. Proposed
§ 226.9(c)(2)(i) would have extended the
notice period from 15 days to 45 days.
In response to the June 2007 Proposal,
individual consumers and consumer
group commenters were generally
supportive of the extension of the notice
period for a change in terms to 45 days.
These commenters agreed with the
Board’s observation that an extended
notice period would give consumers the
opportunity to transfer or pay off their
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balances, in order to potentially avoid or
mitigate the cost associated with the
change in terms. Some consumer and
consumer group commenters urged the
Board to consider extending the notice
period even further, to as many as 90 or
180 days.
A federal banking agency that
commented on the June 2007 Proposal
supported the proposed 45-day changein-terms notice period. This commenter
suggested, however, that the notice
requirement should be supplemented
with a consumer right to opt out of
certain changes, including changes that
are made unilaterally by the creditor or
changes in the consumer’s rate under a
universal default clause.
A number of industry commenters
indicated that 45 days is too long and
would not provide financial institutions
with the ability to respond promptly to
changes in market conditions. Some
commenters suggested that the
increased period of advanced notice
would undermine the effectiveness of
risk-based pricing and would lead to
higher pricing at the outset to hedge for
the risk associated with more risky
borrowers. Some industry commenters
stated that a 45-day advance notice
requirement would, in practice, result in
many consumers receiving 60 to 90 days
advance notice, particularly when a
change-in-terms notice is included with
a periodic statement that is sent out on
a monthly cycle. Some industry
commenters stated that the notice
period should remain at 15 days, while
others advocated a 30-day or one billing
cycle notice period. These commenters
indicated that 15 or 30 days is ample
time for consumers to act to transfer or
pay off balances in advance of the
effective date of any changed term.
Finally, some commenters stated that a
45-day requirement might create an
incentive for issuers to send change-interms notices separately from the
periodic statement, which these
commenters believe consumers are less
likely to read.
Consistent with the proposal, the final
rule requires 45 days’ advance notice for
changes to terms required to be
disclosed pursuant to § 226.9(c)(2)(i).
The Board believes that the shorter
notice periods suggested by some
commenters, such as 30 days or one
billing cycle, would not provide
consumers with sufficient time to shop
for and possibly obtain alternative
financing. The 45-day advance notice
requirement refers to when the changein-terms notice must be sent, but as
discussed in the June 2007 Proposal it
may take several days for the consumer
to receive the notice. As a result, the
Board believes that the 45-day advance
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notice requirement will give consumers,
in most cases, at least one calendar
month after receiving a change-in-terms
notice to seek alternative financing or
otherwise to mitigate the impact of an
unexpected change in terms.
As discussed above, some
commenters raised concerns about
whether creditors would be able to
respond promptly to changes in market
conditions in light of the proposed 45day notice period. Notwithstanding the
45-day advance notice requirement, the
Board believes that creditors still have
the ability to respond appropriately to
changes in market conditions. First, a
creditor may choose to offer products
with variable rates, which vary with the
market in accordance with a designated
index. If the annual percentage rate
applicable to a consumer’s account
changes due to fluctuations in an index
value as set forth in the consumer’s
credit agreement, such changes can take
effect immediately without any notice
required under § 226.9(c)(2). If a creditor
chooses to offer a product with a rate
that does not vary in accordance with an
index, that creditor will be required to
wait 30 days longer than the current
rule requiring 15 days’ notice before
imposing a new, increased rate to a
consumer’s account.
The Board has declined to adopt a
longer period, such as 90 or 180 days,
as suggested by some commenters. The
Board believes that such an extended
advance notice period would
inappropriately restrict creditors’ ability
to respond to market or other conditions
and is not necessary for consumers to
have a reasonable opportunity to seek
alternative financing. The intent of
extending the advance notice period to
45 days is for consumers to have time
to avoid costly surprises; the Board
believes that a consumer having at least
one calendar month to seek alternate
financing appropriately balances burden
on creditors against benefit to
consumers. In addition, the Board notes
that final rules issued by the Board and
other federal banking agencies
published elsewhere in today’s Federal
Register provide additional substantive
protections for consumers regarding rate
increases.
The Board is aware that operational
issues associated with including
change-in-terms notices with periodic
statements may lead to certain
consumers receiving more than 45 days’
notice. As noted above, some industry
commenters specifically indicated that a
45 day notice requirement could in
practice result in consumers receiving
60 or 90 days’ notice, if the notice is
included with the periodic statement.
While the Board encourages creditors to
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include change-in-terms notices with
periodic statements, § 226.9(c) also
permits change-in-terms notices to be
sent in a separate mailing. A creditor
that does not wish to wait a longer
period before changing terms on a
consumer’s account could send the
change-in-terms notice separately from
the statement to avoid delays in changes
in terms in excess of the 45 day period.
As discussed in the supplementary
information to § 226.9(g), the Board has
adopted examples in comment 9(g)–1 to
illustrate the interaction between the
requirements of the final rules issued by
the Board and other federal banking
agencies published elsewhere in today’s
Federal Register and the subsequent
disclosure requirements under
Regulation Z. Some of those examples
also provide guidance to an issuer
providing a notice pursuant to
§ 226.9(c)(2)(i); the Board also has
adopted a new comment 9(c)(2)(i)–6
which cross references those examples.
As discussed in the June 2007
Proposal, the 45-day notice period was
only proposed for those changes in
terms that affect charges required to be
disclosed as a part of the accountopening table under proposed
§ 226.6(b)(4) or for increases in the
required minimum periodic payment. A
different disclosure requirement would
have applied when a creditor increases
any component of a charge, or
introduces a new charge, that is
imposed as part of the plan under
proposed § 226.6(b)(1) but is not
required to be disclosed as part of the
account-opening summary table under
proposed § 226.6(b)(4). Under those
circumstances, the proposal would have
required the creditor to either, at its
option (1) provide at least 45 days’
written advance notice before the
change becomes effective, or (2) provide
notice orally or in writing of the amount
of the charge to an affected consumer at
a relevant time before the consumer
agrees to or becomes obligated to pay
the charge.
Consumer groups expressed concern
that allowing any oral notice may
provide insufficient information or time
for a consumer’s consideration and that
even written notice with no advance
disclosure would be insufficient. The
comments also suggested that the
proposed disclosure regime, which
limits the 45-day advance written notice
of a change in terms to a specific, finite
list of terms, presents the possibility
that card issuers could generate new
fees or terms not in the list that will not
be subject to the advance notice
requirement.
Consistent with the proposal, and as
discussed in the supplementary
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information for § 226.5, the final rule
permits notice of the amount of a charge
that is not required to be disclosed
under § 226.6(b)(1) and (b)(2) (proposed
as § 226.6(b)(4)) to be given orally or in
writing at a relevant time before the
consumer agrees to or becomes
obligated to pay the charge, at a time
and in a manner that a consumer would
be likely to notice the disclosure of the
charge. As discussed above, the Board
intends to continue monitoring credit
card products for the introduction of
new types of fees and costs on those
accounts. If new costs are introduced
that the Board believes are fees of which
consumers should be aware when the
account is opened, the Board would
likely add such fees to the specified
costs in § 226.6(b)(2). The Board notes
that a change-in-terms notice would be
required, however, in connection with a
change in any fee of a type that must be
disclosed in the account-opening table.
Changes in type of applicable rate.
The final rule includes new comments
9(c)(2)(iv)–3 and 9(c)(2)(iv)–4 to clarify
that if a creditor changes a rate
applicable to a consumer’s account from
a non-variable rate to a variable rate, or
from a variable rate to a non-variable
rate, a change-in-terms notice is
required under § 226.9(c), even if the
current rate at the time of the change is
higher than the new rate at the time of
the change. The Board believes that this
clarification is appropriate to clarify the
relationship between comments
9(c)(2)(iii)(A)–3 and 9(c)(2)(iii)(A)–4 and
§ 226.9(c)(2)(iv), which were proposed
in June 2007 and have been adopted in
the final rule. Comments 9(c)(2)(iii)(A)–
3 and 9(c)(2)(iii)(A)–4 set forth guidance
as to how a creditor should disclose a
change from one type of rate to another
type of rate. Section 226.9(c)(2)(iv)
states, in part, consistent with the
current rule, that a notice is not required
when a change involves the reduction of
any component of a finance or other
charge. The Board recognizes that
changing from one type of rate (e.g.,
variable or non-variable) to another type
of rate might result in a temporary
reduction in a finance charge. For
example, a creditor might change the
rate from a variable rate that is currently
16.99% to a non-variable rate of 15%.
However, over time as the value of the
index used to determine the variable
rate fluctuates, the new rate may in
some cases ultimately be higher than the
value of the rate that applied prior to the
change. In the example above, this
could occur if the value of the index
used to compute the variable rate
effective before the change decreases by
two percentage points, so that the
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variable rate that would have been
calculated using the formula effective
before the change in terms is 14.99%.
The Board notes that an issuer that is
subject to final rules issued by the Board
and other federal banking agencies
published elsewhere in today’s Federal
Register may only change rates as
permitted pursuant to those rules. For
example, those rules limit, in some
circumstances, a card issuer’s ability to
change a rate applicable to a consumer’s
credit card account from a non-variable
rate to a variable rate.
Changes in late-payment fees and
over-the-limit fees. Creditors currently
are not required to provide notice of
changes to late-payment fees and overthe-limit fees, pursuant to current
§ 226.9(c)(2). The June 2007 Proposal
would have required 45 days’ advance
notice for changes involving latepayment fees or over-the-limit fees,
other than a reduction in the amount of
the charges, which is consistent with
the inclusion of late-payment fees and
over-the-limit fees in the tabular
disclosure provided at account-opening
under proposed § 226.6(b)(4) for openend (not home-secured) plans. The
proposed amendment would have
required that 45 days’ advance notice be
given only when a card issuer changes
the amount of a late-payment fee or
over-the-limit fee that it can impose, not
when such a fee is actually applied to
a consumer’s account.
Several commenters asked the Board
to reduce or eliminate the advance
notice requirement for prospective
changes to fees, such as late-payment
fees or over-the-limit fees, and for other
changes in terms that do not affect an
existing balance (such as a change in
interest rates that will apply only
prospectively to new transactions).
These commenters indicated that
transaction-based fees, which are based
on account usage, and the assessment of
additional interest charges or fees based
on changes in terms that do not affect
an existing balance, are in the control of
the consumer and should not be
afforded a lengthy prior notice period.
Notwithstanding these comments, the
final rule requires 45 days’ advance
notice of a change in terms, even if that
change is a prospective change to fees,
or otherwise does not affect an existing
balance. The Board believes that a
consumer still may want to seek an
alternative form of financing in
anticipation of a change in terms, even
if that change only affects fees or does
not affect existing balances.
Accordingly, the final rule is designed
to give a consumer enough notice so
that the consumer has the opportunity
to avoid incurring additional interest
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charges or fees as a result of that change
in terms. For example, an increase in
the annual fee applicable to a
consumer’s account does not affect
existing balances; however, a consumer
may wish to transfer his or her balance
to a different card in order to avoid
incurring an increased annual fee on his
or her account.
Changes initially disclosed. The final
rule contains several revisions to
comment 9(c)(2)–1, which was modeled
after current comment 9(c)–1 and was
included in the June 2007 Proposal. The
comment sets forth guidance on when
change-in-terms notices are not required
if a change has been initially disclosed.
Proposed comment 9(c)(2)–1, consistent
with current comment 9(c)–1, included
examples of terms deemed to be initially
disclosed. Among these examples were
a rate increase that occurs when an
employee has been under a preferential
rate agreement and terminates
employment or an increase that occurs
when the consumer has been under an
agreement to maintain a certain balance
in a savings account in order to keep a
particular rate and the account balance
falls below the specified minimum. The
final rule deletes these two examples
from the comment.
The Board believes that an increase in
rate due to the termination of a
consumer’s employment with a
particular company or due to the
consumer’s account balance falling
below a certain level is a type of rate
increase as a penalty that must be
disclosed in advance under § 226.9(g),
even if the circumstances under which
the change may occur are set forth in the
account agreement. Accordingly, the
Board believes that retaining these
examples in comment 9(c)(2)–1 could be
inconsistent with the rules for penalty
rate increases set forth in § 226.9(g). A
creditor may, by contract, designate
many types of consumer behavior, or
changes in a consumer’s circumstances,
as events upon the occurrence of which
the consumer’s rate may increase as a
penalty. Some of these events, such as
the termination of an employment
contract, may not be typically
considered events of delinquency or
default; nonetheless, in each case the
creditor reserves the contractual right to
increase the rate applicable to the
consumer’s account, and that rate
increase is triggered by certain actions
by, or changes in the circumstances of,
the consumer. The Board believes that
the changes to comment 9(c)(2)–1 are
consistent with the requirements of
§ 226.9(g) As a result, and for the
reasons stated in the section-by-section
analysis to § 226.9(g) below, the final
rule provides that a consumer must
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receive advance notice prior to the
imposition of such rate increases so that
a consumer may seek alternative
financing or otherwise respond to the
change.
In addition, as noted below in the
section-by-section analysis to § 226.9(g),
one commenter on the proposal asked
for clarification regarding the difference
between a consumer’s ‘‘default or
delinquency’’ and a ‘‘penalty.’’ The
Board believes that the revisions to
proposed comment 9(c)(2)–1 will help
to eliminate ambiguity as to when a rate
is increased as a ‘‘penalty.’’
Format and content. Section 226.9
currently contains no restrictions or
requirements for how change-in-terms
notices are presented or formatted. For
open-end (not home-secured) plans, the
Board’s June 2007 Proposal would have
required that creditors provide a
summary table of a limited number of
key terms on the front of the first page
of the change-in-terms notice, or
segregated on a separate sheet of paper.
Creditors would have been required to
utilize the same headings as in the
account-opening tables in proposed
model forms contained in Appendix G
to part 226. If the change-in-terms notice
were included with a periodic
statement, the summary table would
have been required to appear on the
front of the first page of the periodic
statement, preceding the list of
transactions for the period. Based on
consumer testing conducted for the
Board prior to the June 2007 Proposal,
when a summary of key terms was
included on change-in-terms notices
tested, consumers tended to read the
notice and appeared to understand
better what key terms were being
changed than when a summary was not
included.
The June 2007 Proposal would have
required that creditors provide specific
information in the change-in-terms
notice, namely (1) a statement that
changes are being made to the account;
(2) a statement indicating the consumer
has the right to opt out of these changes,
if applicable, and a reference to
additional information describing the
opt out right provided in the notice, if
applicable; (3) the date the changes
described in the summary table will
become effective; (4) if applicable, an
indication that the consumer may find
additional information about the
summarized changes, and other changes
to the account, in the notice; and (5) if
the creditor is changing a rate on the
account, other than a penalty rate, a
statement that if a penalty rate currently
applies to the consumer’s account, the
new rate described in the notice does
not apply to the consumer’s account
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until the consumer’s account balances
are no longer subject to the penalty rate.
The June 2007 Proposal specified that
this information must be placed directly
above the summary of key changes
described above. The minimum font
size requirements in proposed comment
5(a)(1)–3 also would have applied to
any tabular disclosure required to be
given pursuant to proposed
§ 226.9(c)(2)(iii)(B).
In May 2008, the Board proposed to
add an additional disclosure
requirement to the summary table
described above. For consistency with
the substantive restrictions regarding
the application of increased APRs to
preexisting balances proposed by the
Board and other federal banking
agencies in May 2008, the Board would
have required the change-in-terms
notice to disclose the balances to which
the increased rate will be applied. If the
rate increase will not apply to all
balances, the creditor would have been
required to identify the balances to
which the current rate will continue to
apply.
In response to the June 2007 Proposal,
consumers and consumer groups
suggested a number of new formatting
requirements, as well as additional
content for the summary box. For
example, some consumers requested
that changes in terms be specifically
highlighted, such as by printing the
original contract term in black and the
new term in red. Other consumers
requested that change-in-terms notices
always include a complete, updated
account agreement. Some comments
focused on the mode of delivery of the
notice, with one commenter requesting
that change-in-terms notices always be
mailed as a first-class letter and others
urging that notices of changes in terms
should be delivered both by regular mail
and electronic mail. The Board has not
incorporated any of these formatting
suggestions as requirements in the final
rule. The Board believes that some of
these suggestions, such as sending a
complete, updated account agreement
with each change in terms or
highlighting the changed term in a
different color than the original text,
would impose operational burdens and/
or significant costs on creditors that
would not be outweighed by a benefit to
consumers. Consumer testing conducted
on behalf of the Board has indicated that
including a summary table either on the
first page of the periodic statement or
the first page of the change-in-terms
notice (if the notice is sent separately
from the statement) is an effective way
to enhance consumer attention
regarding, and comprehension of,
change-in-terms notices, which is the
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approach proposed by the Board and
adopted in the final rule.
Several consumers who commented
on the June 2007 Proposal said that the
change-in-terms notice should state the
reasons for the change in terms and
should state what, if anything, the
consumer can do to reverse the increase
to the penalty rate and have the
standard rate reinstated. For several
reasons, the final rule does not include
a requirement that a change in terms
notice state the reasons for the change.
In some circumstances, the reasons may
have nothing to do with consumer
behavior, and there may be no
mechanism for the consumer to reverse
the increase. For example, if a creditor
raises interest rates generally due to a
change in market conditions, such
action is independent of the consumer’s
behavior on the account and the
consumer can only mitigate the cost of
the increase by reducing use of the card,
transferring a balance, or paying off the
balance. Under these circumstances, the
Board believes the burden for issuers to
customize the notice to refer to the
reason for the increase may exceed the
potential benefit of such a disclosure to
consumers. In addition, if the increase
in rate is due to the imposition of a
penalty rate, the consumer will receive
a disclosure indicating that the penalty
rate has been triggered, and the
circumstances, if any, under which the
delinquency or default rate or penalty
rate will cease to apply to the
consumer’s account, as discussed below
with regard to § 226.9(g).
Consumer group commenters on the
May 2008 Proposal stated that a changein-terms notice given in connection
with a rate increase should be required
to state the current rate so that
consumers will have an indication of
the magnitude of the change in terms.
The final rule does not require a creditor
to disclose the current rate. The main
purpose of the change-in-terms notice is
to inform consumers of the new rates
that will apply to their accounts. If
several rates are being changed and are
being disclosed in a single change-interms notice, the Board is concerned
that disclosure of each of the current
rates in the change-in-terms notice
could contribute to information
overload.
Finally, several consumer
commenters urged that issuers be
required to disclose the effect or
magnitude of a change in terms in dollar
terms. The Board has not included this
disclosure in the final rule, because it
would be difficult and likely misleading
to try to estimate in advance how a
changed term will affect the cost of
credit for any individual consumer. For
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some types of changes in terms, such as
a change in a transaction fee or penalty
fee, whether or not the fee will be
assessed with respect to a particular
consumer’s account depends to some
extent on that consumer’s behavior on
the account. For example, if the change
in terms being disclosed is an increase
in the late fee, it will never be assessed
if a consumer does not make a late
payment. However, for a consumer who
makes multiple late payments, the fee
could be assessed multiple times.
Therefore, it is difficult to predict in
advance the dollar cost of the change for
any given consumer. Similarly, the
dollar cost of an increased interest rate
depends on the extent to which the
consumer engages in transactions to
which that increased interest rate
applies, as well as whether the
consumer is able to take advantage of a
grace period and avoid interest on those
transactions.
In response to the June 2007 Proposal,
many industry commenters asked for
more flexibility in the formatting
requirements for the summary table
regarding a change in terms. Some
commenters stated that an issuer should
be able to include a clear and
conspicuous change-in-terms notice on
or with a periodic statement without a
requirement to summarize it in a box on
the front of the statement. Other
commenters asked the Board to allow
issuers to include with the periodic
statement a separate change-in-terms
notice as a statement stuffer or insert,
rather than including the tabular
disclosure on the front of the first page
of the statement. These commenters
stated that the requirement to include a
tabular disclosure on the front of the
first page of a periodic statement would
substantially increase the cost of
providing change-in-terms notices.
Other commenters stated that if the final
rule contained an alert on the front of
the statement, it should at most be a
simplified cross reference stating that
the statement includes important
information regarding a change in terms
and referring the consumer to the end of
the statement. One commenter asked
that the strict front-of-the-first page
location requirement be replaced by a
more general requirement that the
change-in-terms disclosure appear
before the transaction details. Finally,
one credit union asked that the Board
permit institutions to provide the
tabular disclosure of changed terms on
a newsletter mailed with the periodic
statement.
One credit union trade association
that commented on the May 2008
Proposal stated that it supported the
tabular requirement for disclosure of
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changes in terms. This commenter noted
that while the requirement would
impose a burden on credit unions, a
consumer’s need for clarity outweighs
this inconvenience or expense.
The final rule requires that the tabular
summary appear on the front of the
periodic statement, consistent with the
proposal. Consumer testing conducted
on behalf of the Board suggests that
consumers tend to set aside change-interms notices when they are presented
as a separate pamphlet inserted in the
periodic statement. In addition, testing
prior to the June 2007 Proposal also
revealed that consumers are more likely
to correctly identify the changes to their
account if the changes in terms are
summarized in a tabular format.
Quantitative consumer testing
conducted in the fall of 2008
demonstrated that disclosing a change
in terms in a tabular summary on the
statement led to a small improvement in
the percentage of consumers who were
able to correctly identify the new rate
that would apply to the account
following the change, versus a
disclosure on the statement indicating
that changes were being made to the
account and referring to a separate
change-in-terms insert. The Board
believes that as consumers become more
familiar with the new format for the
change-in-terms summary, which was
new to all testing participants, they may
become better able to recognize and
understand the information presented. It
is the Board’s understanding, which was
supported by observations in consumer
testing prior to the June 2007 Proposal,
that consumers are familiar with the
tabular formatting for the disclosures
given with applications and
solicitations under § 226.5a and that
they find this consistent formatting to be
useful. Presentation of key information
regarding changes in terms in a tabular
format also is consistent with the
Board’s approach to disclosure of terms
applicable to open-end (not homesecured) accounts, where important
information is provided to consumers
throughout the life of an account in a
consistent tabular format.
The Board also believes that as
consumers become more familiar
generally with all new disclosures and
formatting changes to the periodic
statement required by the final rule,
consumers will become better able to
distinguish between information
presented in a change-in-terms
summary table and other terms regularly
disclosed on each statement. The
Board’s consumer testing in the fall of
2008 indicated that when a change-interms summary disclosing a change in
an APR is included on the periodic
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statement, it can contribute to
‘‘information overload’’ and, for some
consumers, may make it more difficult
to locate other APRs set forth on the
periodic statement. However, the Board
believes that this finding likely reflected
the fact that consumers were
unaccustomed to the periodic statement
form that they saw during the testing,
which may have been formatted
differently and included different
content than the periodic statements
that testing participants currently
receive. The Board believes that as
consumers become more familiar with
all new Regulation Z disclosures on
their periodic statements, they will
become less likely to mistake any new
APR set forth in a change-in-terms
summary for another rate applicable to
their account.
The Board recognizes that there will
be operational costs associated with
printing the change-in-terms summary
on the front of the periodic statement,
but believes that the location
requirements are warranted to facilitate
consumer attention to, and
understanding of, the disclosures. As
discussed above, under the final rule the
minimum font size requirements of 10point font set forth in comment 5(a)(1)–
3 also apply to any tabular disclosure
given under § 226.9(c)(2)(iii)(B).
The Board has not, however, adopted
the requirement that a change-in-terms
summary appear on the first page of the
periodic statement. Quantitative
consumer testing conducted for the
Board in the fall of 2008 indicated that
consumers were as likely to notice a
change-in-terms summary or reference if
it was presented on the second page of
the statement as they were to notice it
on the first page. Given that many
industry commenters noted that there
would be substantial cost and burden
associated with reformatting the
statement to include the summary on
the first page, and consumer testing did
not show that locating the notice on the
first page of the statement improved its
noticeability, the Board believes that
such a formatting requirement is not
warranted.
One industry commenter on the June
2007 Proposal asked for clarification
whether it would be permissible to
move the table disclosing the changes in
terms to the top right corner of the
periodic statement instead of the center,
as it is presented in Model Form G–
18(F) (proposed as Form G–18(G)). The
Board believes that this would have
been permissible pursuant to the
proposed rules, and that it also is
permissible under the final rule,
particularly given that creditors are not
required to include the change-in-terms
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summary on the first page of the
statement. Form G–18(F) as adopted in
the final rule presents the change-interms summary on the front of the first
page of the periodic statement prior to
the transactions list, consistent with the
proposal. However, there is no
requirement that a creditor’s periodic
statement must be ‘‘substantially
similar’’ to Form G–18(F), and provided
that the periodic statement complies
with other applicable formatting
requirements, relocating the change-interms tabular disclosure to other
locations on the front of the statement
would be permissible.
One industry commenter on the June
2007 Proposal stated that the change-interms formatting requirements would
force creditors to send statements to
consumers even if there is a zero
balance, when terms are changed on
their accounts. The final rule, like the
June 2007 Proposal, does not require a
creditor to send a change-in-terms
notice with the periodic statement.
Therefore, for a consumer with a zero or
a positive balance, it is permissible to
send a standalone change-in-terms
notice that meets the requirements of
§ 226.9(c)(2)(iii)(B)(3) rather than a
periodic statement including a changein-terms notice.
For creditors that choose to send
change-in-terms notices separately from
the periodic statement, consistent with
the proposal the final rule requires that
the change-in-terms summary appear on
the front of the first page of the notice.
The Board believes that locating the
summary on the first page of such a
standalone notice does not impose the
same level of burden and cost as would
formatting changes to the periodic
statement. The results of the Board’s
quantitative consumer testing do not
directly bear on the formatting of
separate notices, but the Board believes
based on testing conducted prior to the
June 2007 Proposal that including the
tabular summary on the first page of a
standalone notice is important to
improve consumer understanding of,
and attention to, the disclosure.
Participants indicated in focus groups
and interviews conducted for the Board
prior to June 2007 that they often do not
carefully read change-in-terms notices
that they receive from their bank in the
mail, in part because the text is dense
prose and they have difficulty
identifying the information in the
document that they consider important.
The Board believes that including a
tabular summary of key changes on the
first page of a standalone notice may
make consumers more likely to read the
notice and to understand what terms are
being changed.
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Several industry commenters
remarked that change-in-terms notices
required pursuant to § 226.9(c) would be
confusing to consumers in light of the
complexity of the interaction between
the requirements of § 226.9(c) and
additional substantive requirements
regarding rate increases proposed by the
Board and other federal banking
agencies in May 2008. See 73 FR 28904,
May 19, 2008. One industry commenter
specifically stated that proposed
§ 226.9(c)(2)(iii)(A)(7), which would
require a change-in-terms notice to
disclose the balances to which any
increased rate will be applied, is a
material change to the 45 day change-interms notice proposed in the June 2007
Proposal, and would result in a notice
that is confusing to consumers. One
commenter stated that the rule forces
the use of disclosures that provide
specific dates within billing cycles to
describe when current or increased
APRs apply and which account
transactions and balances are affected
and that it would be simpler and more
understandable if transactions and
balances affected by a change in rates
applied for the entire billing cycle or
billing statement in which they appear,
rather than in reference to a specific
date.
The Board acknowledges that the
substantive restrictions on rate increases
set forth in final rules adopted by the
Board and other federal banking
agencies published elsewhere in this
Federal Register introduce additional
complexity into disclosure of changes in
terms, because rate increases may apply
only to certain balances on a consumer’s
account and not to others. In two rounds
of consumer testing conducted for the
Board after the May 2008 Proposal,
participants were shown change-interms notices that disclosed an
impending change to the interest rate on
purchases applicable to the account.
These notices formatted the information
in two different ways, but both forms
disclosed the effective date of the
change and disclosed that the rate
applicable to outstanding balances as of
a specified date earlier than the effective
date would remain at the current rate.
The notices also indicated that, if the
penalty APR was currently being
applied to the account, the change
would not go into effect at the present
time.
In the first of these two rounds, about
half of participants understood that the
new rate on purchases would apply
only to transactions made after the
specified date shown. In addition, about
half of participants also understood that
if the penalty rate was already
applicable to the account, the new rate
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on purchases would not immediately
apply. However, none of the
participants could correctly identify the
date when the changes would begin to
apply.
Based on the results of this consumer
testing, changes were made to the form
which were tested in a subsequent
round of testing. These formatting
changes generally improved consumer
understanding of the impending
changes. In this second round, all but
one participant understood that the new
APR on purchases would only apply to
transactions made after the date
specified, and that the current APR
would continue to apply to transactions
made before that date. In addition, all
but one participant also understood that
if the penalty rate was in effect, the new
APR on purchases would not
immediately apply. Consumers still had
the most difficulty identifying the
effective date of the changes.
Approximately half of participants
correctly identified the effective date of
the changes, while the other
participants mistakenly thought that the
changes would apply as of the earliest
date disclosed in the notice, which was
the cut-off date for determining which
transactions would be impacted by the
changes disclosed.
Form G–18(F) (proposed as Form G–
18(G)) and Sample G–20 have
accordingly been revised to reflect the
formatting changes introduced in this
second round of testing, because they
improved consumer comprehension of
the notice.
The Board also proposed in May 2008
a clarification to comment 9(c)(2)(ii)–1
(which applies to changes in fees not
required to be disclosed in the summary
table) to clarify that electronic notice
may be provided without regard to the
notice and consent requirements of the
E-Sign Act when a consumer requests a
service in electronic form (for example,
requests the service on-line via the
creditor’s Web site). The Board received
no comments addressing the changes to
comment 9(c)(2)(ii)–1, which are
adopted as proposed.
Reduction in credit limit. The June
2007 Proposal included a new
§ 226.9(c)(2)(v), for open-end (not homesecured) plans, providing that if a
creditor decreases the credit limit on an
account, advance notice of the decrease
would be required to be provided before
an over-the-limit fee or a penalty rate
can be imposed solely as a result of the
consumer exceeding the newly
decreased credit limit. Under the
proposal, notice would have been
required to be provided in writing or
orally at least 45 days prior to imposing
an over-the-limit fee or penalty rate and
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to state that the credit limit on the
account has been or will be decreased.
The June 2007 Proposal stated that this
requirement would apply only when the
over-the-limit fee or penalty rate is
imposed solely as a result of a reduction
in the credit limit; if the over-the-limit
fee or penalty rate would have been
charged notwithstanding the reduction
in a credit limit, no advance notice
would have been required. Under the
June 2007 Proposal, the reduction in the
credit limit could have taken effect
immediately, but 45 days’ notice would
have been required before an over-thelimit fee or penalty rate could be
applied based solely on exceeding the
newly decreased credit limit.
The final rule adopts § 226.9(c)(2)(v)
as proposed. One industry commenter
on the June 2007 Proposal asked the
Board to clarify whether an adverse
action letter under Regulation B would
constitute sufficient notice to the
consumer, or whether the reduced
credit limit appearing on the periodic
statement would be sufficient notice.
The new § 226.9(c)(2)(v) does not
contain any format requirements for the
notice informing the consumer that his
or her credit limit has or will be
decreased. Any written or oral
notification that contains the content
specified in § 226.9(c)(2)(v) would be
permissible. A creditor could combine a
notice required pursuant to
§ 226.9(c)(2)(v) with an adverse action
notice under Regulation B provided that
the requirements of both rules are met.
Simply showing a reduced credit limit
on the periodic statement, however,
without a statement that the credit limit
has been or will be decreased, would
not meet the requirements of
§ 226.9(c)(2)(v).
The same commenter asked the Board
to consider permitting written notice on
one statement and permitting the
imposition of over-the-limit fees after
the next account cycle. The final rule,
consistent with the proposal, continues
to require 45 days advance notice. The
Board believes that 45 days is the
appropriate length of time, for the same
reasons discussed above in connection
with change-in-terms notices more
generally. Sending the notice 45 days in
advance gives a consumer, in most
cases, at least one month to bring his or
her balance under the new, reduced
credit limit, either by paying down the
balance or by transferring all or a
portion of it to another card.
In addition, as discussed in the
supplementary information to
§ 226.9(g)(4)(ii), the Board is adopting
additional guidance to clarify how to
comply with § 226.9(g) when a creditor
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5349
also is providing a notice pursuant to
§ 226.9(c)(2)(v).
Rules affecting home-equity plans.
The final rule retains in § 226.9(c)(1),
without intended substantive change,
the current provisions regarding the
circumstances, timing, and content of
change-in-terms notices for HELOCs.
These provisions will be reviewed when
the Board reviews the provisions of
Regulation Z addressing open-end
(home-secured) credit.
The Board proposed in June 2007 to
make several deletions in proposed
§ 226.9(c)(1) and the related
commentary with respect to HELOCs in
order to promote consistency between
§ 226.9(c)(1) and the substantive
restrictions imposed by § 226.5b. The
Board solicited comment on whether
there were any remaining references in
§ 226.9(c)(1) and the related
commentary to changes in terms that
would be impermissible for open-end
(home-secured) credit pursuant to
§ 226.5b. The Board received no
comment on the proposed deletions or
on any additional references that should
be deleted; accordingly, the changes to
§ 226.9(c)(1) are adopted as proposed.
Substantive restrictions on changes in
terms. Several consumer and consumer
group commenters urged the Board to
adopt substantive restrictions on
changes in terms in connection with
credit card accounts in addition to the
disclosure-related requirements
described above. For example, some
commenters stated that credit
agreements should remain in force,
without any changed terms, for the life
of the credit account, until the
expiration of the card, or for a fixed
period such as 24 months. Other
comments suggested that the Board
should ban ‘‘any time, any reason’’
repricing or universal default clauses.
Finally, other commenters advocated
the creation of a federal opt-out right for
certain increases in interest rates
applicable to a consumer’s account. The
Board has not included any such
substantive restrictions in § 226.9(c) or
(g) of the final rule. With regard to
changes in terms, Regulation Z and
TILA primarily address how and when
those changes should be disclosed to
consumers. The final rule issued by the
Board and federal banking agencies and
published elsewhere in today’s Federal
Register addresses substantive
restrictions on certain types of changes
in credit card terms.
Technical correction. One commenter
noted that a cross reference in
§ 226.9(c)(2)(iii)(B)(2) referred to the
wrong paragraph. That technical error
has been corrected in the final rule.
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9(e) Disclosures Upon Renewal of Credit
or Charge Card
TILA Section 127(d), which is
implemented in § 226.9(e), requires card
issuers that assess an annual or other
periodic fee, including a fee based on
activity or inactivity, on a credit card
account of the type subject to § 226.5a
to provide a renewal notice before the
fee is imposed. 15 U.S.C. 1637(d). The
creditor must provide disclosures
required for credit card applications and
solicitations (although not in a tabular
format) and must inform the consumer
that the renewal fee can be avoided by
terminating the account by a certain
date. The notice must generally be
provided at least 30 days or one billing
cycle, whichever is less, before the
renewal fee is assessed on the account.
However, there is an alternative delayed
notice procedure where the fee can be
assessed provided the fee is reversed if
the consumer is given notice and
chooses to terminate the account.
Creditors are given considerable
flexibility in the placement of the
disclosures required under § 226.9(e).
For example, the notice can be
preprinted on the periodic statement,
such as on the back of the statement.
See § 226.9(e)(3) and comment 9(e)(3)–
2. However, creditors that place any of
the disclosures on the back of the
periodic statement must include on the
front of the statement a reference to
those disclosures. See § 226.9(e)(3). In
June 2007, the Board proposed a model
clause that creditors could, but would
not have been required to, use to
comply with the delayed notice method.
See comment 9(e)(3)–1. The final rule
adopts this model clause as proposed.
The Board also proposed in June 2007
comment 9(e)–4, which addresses
accuracy standards for disclosing rates
on variable rate plans. The comment
provides that if the card issuer cannot
determine the rate that will be in effect
if the cardholder chooses to renew a
variable-rate account, the card issuer
may disclose the rate in effect at the
time of mailing or delivery of the
renewal notice or may use the rate as of
a specified date within the last 30 days
before the disclosure is provided. The
final rule adopts this comment as
proposed, for the same reasons and
consistent with the accuracy standard
for account-opening disclosures. See
section-by-section analysis to
§ 226.6(b)(4)(ii)(G). Other minor changes
to § 226.9(e), with no intended
substantive change, are adopted as
proposed. For example, footnote 20a,
dealing with format, is deleted as
unnecessary, while comment 9(e)–2,
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which generally repeats the substance of
footnote 20a, is retained.
Comment 9(e)(3)–1 contains guidance
that if a single disclosure is used to
comply with both §§ 226.9(e) and 226.7,
the periodic statement must comply
with the rules in §§ 226.5a and 226.7.
One example listed in the comment is
the current requirement to use the
words ‘‘grace period.’’ That guidance is
revised in the final rule to conform to
the Board’s new terminology
requirements with respect to any grace
period (or lack of grace period) in
connection with disclosures required
under § 226.5a.
9(f) Change in Credit Card Account
Insurance Provider
Section 226.9(f) requires card issuers
to provide notices if the issuer changes
the provider of insurance (such as credit
life insurance) for a credit card account.
The June 2007 Proposal did not include
any changes to § 226.9(f). A commenter
suggested that the Board provide, by
amending either the regulation or the
commentary to § 226.9(f), that a
conversion of credit insurance coverage
to debt cancellation coverage or debt
suspension coverage may be treated the
same as a change from one credit
insurance provider to another. The
result would be that the card issuer
would not be required to comply with
§ 226.4(d)(3) (in particular, the
requirement that the consumer sign or
initial an affirmative written request for
the debt cancellation or debt suspension
coverage), provided the issuer notified
the consumer of the conversion
following the procedures set forth in
§ 226.9(f). The commenter stated that
credit insurance and debt cancellation
coverage are essentially functionally
equivalent from the consumer’s
perspective, and that if an affirmative
written request from the consumer were
required, many consumers might
unintentionally lose coverage because
they might neglect to sign and return the
request form.
The final rule does not include any
amendments to § 226.9(f) (other than
minor technical changes to correct
grammatical errors). The Board believes
that the current rule provides better
consumer protection than would be
afforded under the approach suggested
by the commenter, in that consumers
are given an opportunity to decide
whether they wish to have credit
insurance converted to debt cancellation
or debt suspension coverage, rather than
having the conversion occur
automatically unless the consumer takes
affirmative action to reject it. In
addition, under the new provision in
§ 226.4(d)(4) permitting telephone sales
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of credit insurance and debt
cancellation or debt suspension
coverage, creditors would not have to
obtain an affirmative written request
from the consumer for debt cancellation
or suspension coverage to replace credit
insurance, but could instead obtain an
affirmative oral request by telephone.
(See the section-by-section analysis to
§ 226.4(d)(4) for a discussion of the
telephone sales rule with respect to
credit insurance and debt cancellation
or debt suspension coverage.)
9(g) Increase in Rates Due to
Delinquency or Default or Penalty
Pricing
In the June 2007 Proposal, the Board
proposed that disclosures be provided
prior to the imposition of penalty
pricing on a consumer’s account
balances. With respect to open-end (not
home-secured) plans, the Board
proposed a new § 226.9(g)(1) to require
creditors to provide 45 days’ advance
notice when a rate is increased due to
a consumer’s delinquency or default, or
if a rate is increased as a penalty for one
or more events specified in the account
agreement, such as a late payment or an
extension of credit that exceeds the
credit limit. This notice would be
required even if, as is currently the case,
the creditor specifies the penalty rate
and the specific events that may trigger
the penalty rate in the account-opening
disclosures.
In the supplementary information to
its June 2007 Proposal, the Board
expressed concern that the imposition
of penalty pricing may come as a costly
surprise to consumers who are not
aware of, or do not understand, what
behavior constitutes a ‘‘default’’ under
their agreement. One way in which the
June 2007 Proposal addressed penalty
pricing was through improved
disclosures regarding the conditions
under which penalty pricing may be
imposed. The Board proposed, in
connection with the disclosures given
with credit card applications and
solicitations and at account opening, to
enhance disclosures about penalty
pricing and revise terminology to
address consumer confusion regarding
the meaning of ‘‘default.’’ In addition, in
light of the fact that rates may be
increased for relatively minor
contractual breaches, such as a payment
late by one day, the Board also proposed
to require advance notice of such rate
increases, which consumers otherwise
may not expect. The Board proposed
that the notice be provided at least 45
days before the increase takes effect.
In response to the June 2007 Proposal,
some credit card issuers advocated a
shorter notice period, such as 30 or 15
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days. These commenters noted that,
unlike other changes in terms, an
increase in a consumer’s rate to the
penalty rate is driven by the consumer’s
failure to meet the account terms. In
addition, the comments noted that a
consumer will have received prior
notice in the account-opening
disclosures that such a rate increase
could occur. Another commenter stated
that the notice period prior to the
imposition of a penalty rate should vary
from 15 to 45 days depending on the
length of grace period offered by the
issuer. Commenters also stated that 45
days’ advance notice might confuse
consumers, because it would come so
far in advance that consumers will not
be able to relate their behavior to the
increase in rate, when that increase
eventually takes effect.
Industry commenters, however,
opposed more generally any additional
prior notice before imposition of a
penalty rate, when the penalty APR has
already been disclosed to the consumer
at account-opening and constitutes part
of the consumer’s account terms. These
commenters indicated that consumers
will not forget about the penalty APR
and the circumstances under which the
penalty rate might be imposed, because
they will be reminded of it each month
by the new late payment warning
required to be included on the periodic
statement pursuant to § 226.7(b)(11). In
addition, these comments noted that the
penalty APR will be disclosed in the
revised application and solicitation
table and new account-opening table
more clearly than it is currently. Other
comments indicated that the proposed
advance notice was effectively a price
control that goes beyond TILA’s main
purpose of assuring meaningful
disclosure of credit terms.
Some commenters suggested that a
requirement to give advance notice
before raising a consumer’s rate to the
penalty rate would cause issuers to
change their pricing practices in ways
that might be detrimental to consumers.
First, the commenters indicated that
creditors will have an incentive to
remove penalty APRs from advertising,
account-opening disclosures, and billing
statement disclosures, because they will
in effect be required to treat the
imposition of penalty pricing as a
change in terms anyway. Second,
commenters indicated that if creditors
are prevented from promptly imposing
penalty pricing, they may be forced to
consider other means to price for risk
such as setting a higher penalty APR,
reducing credit limits, charging higher
fees, closing accounts, imposing tighter
underwriting standards, or raising nonpenalty APRs for lower-risk customers
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to compensate for the delay in changing
rates for higher-risk customers.
Some commenters distinguished
between ‘‘on us’’ defaults, where the
consumer’s act of default under the
contract pertains directly to the account
being repriced (e.g., a late payment on
the credit card for which the interest
rate is being increased) and ‘‘off us’’
defaults, where the consumer’s act of
default pertains to an account with a
different creditor. These commenters
noted that consumers will be well aware
of the circumstances that may cause an
account to be repriced based on ‘‘on us’’
behaviors, because, as discussed above,
those triggers will be disclosed in the
application and solicitation disclosures,
the account-opening disclosures, and in
the case of late payments as a trigger, on
the periodic statement itself. The
comments indicated that consumers
may have different expectations
between ‘‘on us’’ and ‘‘off us’’ repricing,
with the latter having more potential for
surprise and a sense of perceived
unfairness. Industry commenters
differed as to whether an act of default
pertaining to a different account held by
the same issuer constituted an ‘‘on us’’
or ‘‘off us’’ default.
Several commenters suggested that
the Board introduce a disclosure on
each periodic statement reminding the
consumer of the circumstances in which
penalty pricing may be applied, rather
than requiring 45 days’ advance notice
of a rate increase. One issuer suggested
an exception for issuers with penalty
APRs and triggers that meet five
conditions, namely: (1) Triggers are
limited to actions on the specific credit
card account; (2) triggers are within the
consumer’s knowledge and control; (3)
triggers are specifically disclosed in the
application and solicitation and
account-opening disclosure tables; (4)
triggers are clearly and conspicuously
disclosed on each periodic statement;
and (5) the penalty APR is specifically
disclosed, along with the index and
margin used to calculate the penalty
APR. This issuer stated that this
exception will avoid costly surprise to
consumers arising from the imposition
of penalty APRs by encouraging issuers
to use sharply-defined, ‘‘on us’’ penalty
rate triggers. The commenter also
indicated that the monthly disclosure
would be more effective in enhancing
awareness of penalty APRs and their
triggers than the proposed after-the-fact
penalty APR notice.
Consumers and consumer groups
were supportive of the proposal’s
requirement to give 45 days’ advance
notice of the imposition of a penalty
rate, noting that the proposal
represented a substantial improvement
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5351
over the current rule. Some, however,
urged the Board to increase the notice
period to 60 days or 90 days. The Board
also received comments from individual
consumers, consumer groups, another
federal banking agency, and a member
of Congress stating that notice alone was
not sufficient to protect consumers from
the expense caused by rate increases.
The final rule adopts § 226.9(g)(1)
generally as proposed, although as
discussed below the Board has created
several exceptions to the notice
requirement in § 226.9(g) to address
concerns raised by commenters and to
clarify the relationship between
§ 226.9(g) and final rules adopted by the
Board and other federal banking
agencies published elsewhere in today’s
Federal Register.
The final rule generally requires
creditors to provide 45 days’ advance
notice before rate increases due to the
consumer’s delinquency or default or as
a penalty, as proposed. Notwithstanding
the fact that final rules adopted by the
Board and other federal banking
agencies published elsewhere in today’s
Federal Register will prohibit, in most
cases, the application of penalty rates to
existing balances, the Board believes
that allowing creditors to apply the
penalty rate, even if only to new
transactions, immediately upon the
consumer triggering the rate would
nonetheless lead to undue surprise and
insufficient time for the consumer to
consider alternative options regarding
use of the card.
The final rule elsewhere enhances the
disclosure of the circumstances under
which the penalty rate may apply in the
solicitation and application table as well
as at account opening. Such improved
up-front disclosure of the circumstances
in which penalty pricing may be
imposed on a consumer’s account may
enable some consumers to avoid
engaging in certain behavior that would
give rise to penalty pricing. However,
the Board believes generally that
consumers will be the most likely to
notice and be motivated to act if they
receive a specific notice alerting them of
an imminent rate increase, rather than a
general disclosure stating the
circumstances when a rate might
increase.
In focus groups conducted for the
Board prior to the June 2007 Proposal,
consumers were asked to identify the
terms that they looked for when
shopping for a credit card or at accountopening. The terms most often
identified by consumers were the
interest rate on purchases, interest rate
on balance transfers, credit limit, fees,
and incentives or rewards such as
frequent flier miles or cash back.
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Consumers did not frequently mention
the penalty rate or penalty rate triggers.
It is possible that some consumers do
not find this information relevant when
shopping for or opening an account
because they do not anticipate that they
will trigger penalty pricing. Because
many consumers are looking for terms
other than the penalty rate and penalty
triggers, they may not recall this
information later, after they have begun
using the account, and may be surprised
when penalty pricing is subsequently
imposed.
For similar reasons, the Board also
believes that a notice appearing on each
monthly statement informing a
consumer of the ‘‘on us’’ behaviors that
can trigger a penalty rate would not be
as effective as a more specific notice
provided after a rate increase has been
triggered but before it has been imposed.
Consumers already will receive a notice
under new § 226.7(b)(11) on the
periodic statement generally informing
them that they may be subject to a late
fee and/or penalty rate if they make a
late payment. This will alert consumers
generally that making a late payment
may have adverse consequences, but
that Board does not believe that a
general notice about the circumstances
in which penalty pricing may be
applied is as effective as a more specific
notice that a penalty rate is in fact about
to be imposed.
In addition, the Board believes that
the notice required by § 226.9(g) is the
most effective time to inform consumers
of the circumstances under which
penalty rates can be applied to their
existing balances consistent with final
rules adopted by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register.
Pursuant to those rules, under limited
circumstances a penalty rate can be
applied to all of a consumer’s balances,
specifically if the consumer fails to
make a required minimum periodic
payment within 30 days after the due
date for the payment.
As discussed elsewhere in the
section-by-section analysis to § 226.5a,
due to concerns about ‘‘information
overload,’’ the final rule does not
require a creditor to distinguish, in the
disclosures given with an application or
solicitation or at account-opening,
between those penalty rate triggers that
apply to existing balances and more
general contractual penalty triggers that
may apply only to new balances. While
the Board anticipates that creditors will
disclose in the account agreement for
contractual reasons the distinction
between triggers applicable to existing
balances and new balances, those
disclosures will not be highlighted in a
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tabular format. The notice given under
§ 226.9(g) will, therefore, be for many
consumers, the best opportunity for
disclosure that penalty pricing may
apply only to new balances and that, if
the consumer pays late once by more
than 30 days, the penalty rate may be
applied to all of his or her balances.
Disclosure content and format. With
respect to open-end (not home-secured)
plans, under the Board’s June 2007
Proposal, which was amended by the
May 2008 Proposal for consistency with
proposal by the Board and other federal
banking agencies published in May
2008 (See 73 FR 28904, May 19, 2008),
if a creditor is increasing the rate due to
delinquency or default or as a penalty,
the creditor would have been required
to provide a notice with the following
information: (1) A statement that the
delinquency or default rate or penalty
rate has been triggered, as applicable; (2)
the date as of which the delinquency or
default rate or penalty rate will be
applied to the account, as applicable; (3)
the circumstances under which the
delinquency or default rate or penalty
rate, as applicable, will cease to apply
to the consumer’s account, or that the
delinquency or default rate or penalty
rate will remain in effect for a
potentially indefinite time period; and
(4) a statement indicating to which
balances on the account the
delinquency or default rate or penalty
rate will be applied, including, if
applicable, the balances that would be
affected if a consumer fails to make a
required minimum periodic payment
within 30 days from the due date for
that payment; and (5) if applicable, a
description of any balances to which the
current rate will continue to apply as of
the effective date of the rate increase,
unless a consumer fails to make a
required minimum periodic payment
within 30 days from the due date for
that payment.
If the notice regarding increases in
rates due to delinquency, default or
penalty pricing were included on or
with a periodic statement, the June 2007
Proposal would have required the notice
to be in a tabular format. Under the
proposal, the notice also would have
been required to appear on the front of
the first page of the periodic statement,
directly above the list of transactions for
the period. If the notice were not
included on or with a periodic
statement, the information described
above would have been required to be
disclosed on the front of the first page
of the notice. As discussed above, the
minimum font size requirements of 10point font set forth in proposed
comment 5(a)(1)–3 also would have
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applied to any tabular disclosure given
under § 226.9(g)(3).
One consumer group commenter on
the May 2008 Proposal supported the
requirements in proposed
§ 226.9(g)(3)(i)(D) and (g)(3)(i)(E), which
were added for consistency with the
proposal by the Board and other federal
banking agencies published in May
2008 (see 73 FR 28904, May 19, 2008),
to disclose the balances to which a
delinquency or default rate or penalty
rate would be applied and to describe,
if applicable, any balances to which the
current rate would continue to apply as
of the effective date of the rate increase
(unless the consumer’s account becomes
more than 30 days late). This
commenter believes that disclosure does
not alter the unfairness of applying
penalty, delinquency, or default rates to
existing balances, but that the additional
information would be useful to
consumers.
Commenters on the content and
formatting of penalty rate notices
generally raised the same or similar
issues as commenters on the content
and formatting of change-in-terms
notices required under § 226.9(c). See
section-by-section analysis to § 226.9(c)
for a discussion of these comments. For
the reasons described in the section-bysection analysis to § 226.9(c), the
content and formatting requirements for
notices of penalty rate increases in
§ 226.9(g)(3) are adopted generally as
proposed, except that if the notice is
included with a periodic statement, the
summary table is required to appear on
the front of the periodic statement, but
is not required to appear on the first
page. In addition, a technical change has
been made to § 226.9(g)(3)(i)(D) to delete
a substantively duplicative requirement
included in both proposed
§ 226.9(g)(3)(i)(D) and (E).
The final rule also contains a
technical amendment to clarify that a
notice given under § 226.9(g)(1) may be
combined with a notice given pursuant
to new § 226.9(g)(4)(ii), described below.
Form G–18(G) (proposed as Form G–
18(H)) and Sample G–21 have been
revised to reflect formatting changes
designed to make these notices more
understandable to consumers. Similar to
the testing conducted for change-interms notices described above in the
section-by-section analysis to § 226.9(c),
the Board also conducted two rounds of
consumer testing of notices of penalty
rate increases. Consumers generally
understood the key dates disclosed in
these notices. Specifically, of
participants who saw statements that
indicated that the penalty rate would be
applied to the account, all participants
in both rounds of testing understood
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that the penalty rate would only apply
to transactions made after the specified
date shown. All participants also
understood that if they became 30 days
late on their account the penalty rate
would apply to earlier transactions as
well.
Sample G–21 also has been revised to
conform with substantive restrictions on
rate increases applicable to promotional
rate balances included in final rules
issued by the Board and other federal
banking agencies published elsewhere
in today’s Federal Register. As
proposed in May 2008, Sample G–21
would have contained a disclosure
indicating that the consumer’s
promotional rate balances would be
subject to the standard rate on the
effective date of the penalty rate
increase. The final rules published
elsewhere in today’s Federal Register
regarding the applicability of rate
increases to outstanding balances
prohibit a creditor from repricing a
consumer’s outstanding balances from a
promotional rate to a higher rate, unless
the consumer’s account is more than 30
days late. Accordingly, the disclosure
regarding loss of a promotional rate has
been deleted from final Sample G–21.
The dates used in the example in
Sample G–21 also have been amended
for consistency with the definition of
‘‘outstanding balance’’ in the final rules
published elsewhere in today’s Federal
Register. In addition, a technical
correction also has been made to final
Sample G–21 to clarify that a consumer
must make a payment that is more than
30 days late in order for the penalty rate
to apply to outstanding balances; as
proposed, Sample G–21 referred to a
payment that is 30 days late. These
changes to Sample G–21 also are
reflected in final Model Form G–18(G).
Examples. In order to facilitate
compliance with the advance notice
requirements set forth in § 226.9(g), the
Board’s May 2008 Proposal included a
new comment 9(g)–1.ii that set forth
several illustrations of how the advance
notice requirement would have applied
in light of the substantive rules
regarding rate increases proposed by the
Board and other federal banking
agencies published in May 2008 (See 73
FR 28904, May 19, 2008). Several
industry commenters remarked on these
illustrations, particularly on proposed
comment 9(g)–1.ii.D. Proposed
comment 9(g)–1.ii.D indicated that an
issuer would be required, in some
circumstances, to give a second advance
notice, after the consumer’s account
became more than 30 days late, 45 days
prior to imposing a penalty rate to
outstanding balances as permitted under
the Board’s and agencies’ proposed
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substantive rule. Many of these industry
commenters stated that the creditor
should not be required to provide an
additional 45 days’ notice to the
consumer if: (i) A creditor has already
provided 45 days’ advance notice
regarding the imposition of a penalty
rate that applies only to new balances;
and (ii) that notice states that such rate
will apply to outstanding balances if the
consumer becomes more than 30 days
delinquent while the increased rate is in
effect. Other commenters stated that an
additional 45 days’ notice should not be
required if the consumer has already
received within the last 12 months a
notice regarding the consequences of
making a payment more than 30 days
late. One commenter indicated that if
the Board retains the requirement to
send a second notice in these
circumstances, proposed comment 9(g)–
1, in particular, 9(g)–1.ii.D should be
revised to clarify that if a second trigger
event occurs after the initial penalty rate
notice is provided, the creditor should
not be required to wait until the
consumer is more than 30 days
delinquent to provide the second
penalty APR notice.
The Board has adopted a set of
revised examples in comment 9(g)–1
that have been modified to conform
with the final rules adopted by the
Board and other federal banking
agencies published elsewhere in today’s
Federal Register. These examples,
among other things, clarify that a
creditor is not required to provide a
consumer with a second notice when
the creditor has already sent a notice
pursuant to § 226.9(g) and during the
period between when that notice is sent
and the effective date of the change, the
consumer pays more than 30 days late.
A second notice would, however, be
required if the consumer were to pay
more than 30 days late, if such a
subsequent default by the consumer
occurred after the effective date of the
first notice sent by the creditor pursuant
to § 226.9(g). The Board believes that a
second notice is appropriate in these
circumstances because the subsequent
late payment or payments may occur
months or years after the first notice
pursuant to § 226.9(g) has been sent. At
such a later date, the consumer may not
recall the events that will cause the
penalty rate to be applied to his or her
existing balances; because such
repricing may come as a surprise to the
consumer, the Board believes that the
consumer should receive advance notice
in order to have an opportunity to seek
alternative financing or to pay off his or
her balances.
In addition to amending the
examples, the Board also has clarified in
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5353
new § 226.9(g)(4)(iii), discussed below,
that a creditor need not send a second
notice pursuant to § 226.9(g) prior to
increasing the rate applicable to
outstanding balances, in the limited
circumstances where the creditor has
already sent a notice disclosing a rate
increase applicable to new transactions
and during the period between when
that notice is sent and the effective date
of the change, if the consumer pays
more than 30 days late. This exception
is consistent with the examples
described above.
Multiple triggers for penalty rate. In
response to the June 2007 Proposal,
several industry commenters requested
a limited exception to the 45-day notice
requirement for increases to penalty or
default rates that are clearly disclosed in
the account-opening disclosures and
that involve behavior by the consumer
that must occur in two or more billing
cycles before the default rate is
triggered. Under these circumstances,
these commenters suggested that issuers
should be permitted to provide the
required notice after the first of the
multiple triggering events has occurred,
rather than waiting until the final trigger
event. For example, if a creditor were to
impose penalty pricing but only upon
two late payments, the comments
suggest that the creditor should be
permitted to send the notice upon the
consumer’s first late payment. The
creditor would then be free to impose
the penalty rate immediately upon the
consumer’s second late payment,
provided that 45 days has elapsed since
the notice was provided. The
commenters suggest that, under these
circumstances, the consumer will have
45 days of advance notice to avoid the
second triggering event.
Some commenters also suggested that
creditors should be permitted to include
on each periodic statement after the first
triggering event a notice informing the
consumer of the circumstances under
which penalty pricing will be imposed.
If the consumer engages in the behavior
disclosed on the periodic statement,
these creditors suggested that a creditor
should be permitted to impose penalty
pricing immediately, without additional
advance notice given to the consumer.
For penalty pricing with multiple
triggering events, the final rule
continues to require 45 days’ notice
after the occurrence of the final
triggering event. The Board believes that
a notice of an impending rate increase
may have the most utility to a consumer
immediately prior to when the rate is
increased. Depending on the particular
triggers used by a creditor, the period of
time between the first triggering event
and the final triggering event could be
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quite long, and a consumer may have
forgotten about the notice he or she
received many months earlier. For
example, if a creditor imposed penalty
pricing based on the consumer
exceeding his or her credit limit twice
in a twelve-month period, a consumer
might exceed the credit limit in January,
and pursuant to the exception requested
by commenters, would receive a notice
of the possible imposition of penalty
pricing shortly thereafter. If the
consumer subsequently exceeded the
credit limit again in December, that
consumer’s account could immediately
be subject to penalty pricing with no
additional advance notice given
specifically informing that the consumer
that he or she has, in fact, triggered the
penalty rate. The Board believes that
many consumers may not retain or
recall the specific details set forth on a
notice delivered in January, when
penalty pricing is eventually imposed in
December, particularly because different
creditors’ practices can vary. In
addition, a notice given in January
could in many cases state only that the
consumer’s account may be repriced
upon the occurrence of subsequent
events. The Board believes that a notice
that states clearly that the interest rate
applicable to a consumer’s account is in
fact being increased is important in
order to avoid costly surprise in these
circumstances.
The Board also believes that a notice
included on each periodic statement
after the first triggering event informing
the consumer of the circumstances
under which penalty pricing will be
imposed would not be as effective as a
notice informing the consumer of a
specific impending rate increase. An
institution may choose to provide a
statement on each periodic informing
the consumer of the circumstances
under which penalty pricing will be
imposed, but the institution still would
be required to provide a notice prior to
actually imposing the penalty rate
pursuant to § 226.9(g).
Promotional rate increased as a
penalty. In response to both the June
2007 and May 2008 Proposals, a number
of industry commenters advocated an
exception to the 45-day advance notice
requirement when the rate is being
changed from a promotional rate to a
higher rate, such as a standard rate, as
a penalty triggered by an event such as
a late payment. These commenters
suggested that a standard rate is not a
true penalty rate and that consumers are
aware that a promotional rate is
temporary in nature. The comment
letters also questioned whether creditors
would continue to make promotional
rates available if they were required to
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give notice 45 days in advance of
repricing a consumer’s account.
Commenters also noted that the
proposed rules regarding rate increases
issued by the Board and other federal
banking agencies in May 2008 contained
an exception for repricing from a
promotional rate to a standard rate. See
73 FR 28904, May 19, 2008.
The final rule does not contain an
exception to the 45-day advance notice
requirement for repricing from a
promotional rate to any higher rate upon
an event of default by the consumer.
The Board believes that the rationales
discussed above for the 45-day advance
notice apply equally when a consumer’s
account is repriced from a promotional
rate to a higher rate, prior to the end of
the term for which the promotional rate
was offered. The loss of a promotional
rate before the end of a promotional
period can be a costly surprise to the
consumer, and in some cases even more
costly than other types of interest rate
increases. A consumer may have an
expectation that a zero percent or other
promotional rate will apply to
transactions made for a certain fixed
period, for example one year, and may
purchase large ticket items or transfer a
significant balance to that account
during the period in reliance on the
promotional rate. Under these
circumstances, the Board believes that
the consumer should have the
opportunity to seek alternative sources
of financing before the account is
repriced to the higher rate. This
outcome is consistent with final rules
issued by the Board and other federal
banking agencies and published
elsewhere in this Federal Register,
which do not contain an exception for
repricing from a promotional rate to a
standard rate prior to the expiration of
the promotional period.
There is no obligation to provide a
notice under § 226.9(g) if the increase
from a promotional rate to the standard
rate occurs at the end of the term for
which the promotional rate was offered,
not based on any event of default by the
consumer. One industry commenter
asked for guidance as to what a creditor
must do under § 226.9(g) when the
promotional rate is set to expire in less
than 45 days and the consumer triggers
penalty pricing. Under those
circumstances, the Board anticipates
that a creditor would not send a notice
under § 226.9(g), but rather would let
the promotional rate expire under its
original terms. At the end of the
promotional period, the rate would
revert to the standard rate and no notice
need be given to the consumer because
a rate increase from the promotional rate
to the standard rate upon the expiration
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of the period set forth in the original
agreement would not constitute a
change in terms or penalty repricing.
Raise in rate due to violation of terms
of a workout plan. Industry commenters
on the June 2007 Proposal also
requested an exception for the situation
where a rate is increased due to a
violation of the terms of a special
collection plan or workout plan. Some
creditors may offer payment relief or a
temporary reduction in a consumer’s
interest rate for a consumer who is
having difficulty making payments,
with the understanding that the
consumer will return to standard
contract terms if he or she does not
make timely payments. For example, a
consumer might be having difficulty
making payments on an account to
which a penalty rate of 30 percent
applies. Under the terms of a workout
arrangement, a creditor might reduce
the rate to 20 percent, provided that if
the consumer fails to make timely
minimum payments, the 30 percent rate
will be reimposed. One commenter
noted that workout arrangements are
generally offered to consumers who are
so delinquent on their accounts that
other or better financing options may
not be available to them. Commenters
also noted that the availability of
workout programs was likely to be
limited or reduced if a creditor were
required to give 45 days’ advance notice
prior to reinstating a consumer’s preexisting contract terms if that consumer
fails to abide by the terms of the
workout arrangement.
The final rule contains a new
§ 226.9(g)(4)(i), which generally
provides that a creditor is not required
to give advance notice pursuant to
§ 226.9(g)(1) if a rate applicable to a
consumer’s account is increased as a
result of the consumer’s default,
delinquency, or as a penalty, in each
case for failure to comply with the terms
of a workout arrangement between the
creditor and the consumer. The
exception is only applicable if the new
rate being applied to the category of
transactions does not exceed the rate
that applied to that category of
transactions prior to commencement of
the workout arrangement, or is a
variable rate determined by the same
formula (index and margin) that applied
to the category of transactions prior to
commencement of the workout
arrangement. The Board believes that
workout arrangements provide a clear
benefit to consumers who are otherwise
having difficulty making payments and
that the rule should not limit the
continued availability of such
arrangements. A consumer who is
otherwise in default on his or her
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account and is offered a reduced interest
rate for a period of time in order to
facilitate the making of payments, and
who has recently been in contact with
his or her creditor regarding the terms
of the workout arrangement, generally
should not be surprised by the
revocation of the reduced rate if he or
she defaults under that workout
arrangement.
Decrease in credit limit. The final rule
contains a new exception in
§ 226.9(g)(4)(ii) that clarifies the
relationship between the notice
requirements in §§ 226.9(c)(2)(v) and
226.9(g)(1)(ii) when the creditor
decreases a consumer’s credit limit and
under the terms of the credit agreement
a penalty rate may be imposed for
extensions of credit that exceed that
newly decreased limit.
As discussed above, § 226.9(c)(2)(v)
requires that a creditor give advance
notice of a decrease in a consumer’s
credit limit in writing or orally at least
45 days before an over-the-limit fee or
penalty rate can be imposed solely as a
result of the consumer exceeding the
newly decreased credit limit. The
purpose of this provision is to give the
consumer an opportunity to reduce
outstanding balances to below the
newly-decreased credit limit before
penalty fees or rates can be imposed. In
addition, § 226.9(g)(1)(ii) requires a
creditor to give 45 days’ advance written
notice prior to increasing a rate as a
penalty for one or more events specified
in the account agreement, including for
obtaining an extension of credit that
exceeds the credit limit.
Without clarification, the Board is
concerned that § 226.9(c)(2)(v) and
(g)(1)(ii) could be read together to
require 90 days’ notice prior to
imposing a penalty rate for a consumer
exceeding a newly-decreased credit
limit (i.e., that the 45-day cure period
contemplated in § 226.9(c)(2)(v) would
need to elapse before a consumer could
be deemed to have triggered a penalty
rate, only after which point the notice
under § 226.9(g)(1)(ii) could be given). It
was not the Board’s intent for
§ 226.9(c)(2)(v) to extend the notice
period prior to imposing a penalty rate
for a consumer’s having exceeded the
credit limit to 90 days, but rather only
to ensure that a consumer had a
reasonable opportunity to avoid
penalties for exceeding a newly
decreased credit limit.
In order to clarify the relationship
between § 226.9(c)(2)(v) and (g)(1)(ii),
the final rule contains new
§ 226.9(g)(4)(ii), which permits a
creditor to send, at the time that the
creditor decreases the consumer’s credit
limit, a single notice (in writing) that
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would satisfy both the requirements of
§§ 226.9(c)(2)(v) and (g)(1). The
combined notice would be required to
be sent at least 45 days in advance of
imposing the penalty rate and would be
required to contain the content set forth
in § 226.9(c)(2)(v), as well as additional
content that generally tracks the
requirements in § 226.9(g)(3)(i). The
content of the notice would differ from
the requirements in § 226.9(g)(3)(i) in
order to accurately reflect the fact that
a consumer may avoid imposition of the
penalty rate by reducing his or her
balance below the newly decreased
credit limit by the date specified in the
notice.
Consistent with the intent of
§ 226.9(c)(2)(v), new § 226.9(g)(4)(ii)
provides that a creditor is not permitted
to impose the penalty rate if the
consumer’s balance does not exceed the
newly decreased credit limit on the date
set forth in the notice for the imposition
of the penalty rate (which date must be
at least 45 days from when the notice is
sent). However, if the consumer’s
balance does exceed the credit limit on
the date specified in the notice, the
creditor would be permitted to impose
the penalty rate on that date, with no
additional advance notice required. For
example, assume that a creditor
decreased the credit limit applicable to
a consumer’s account and sent a notice
pursuant to § 226.9(g)(4)(ii) on January
1, stating among other things that the
penalty rate would apply if the
consumer’s balance exceeded the new
credit limit as of February 16. If the
consumer’s balance exceeded the credit
limit on February 16, the creditor could
impose the penalty rate on that date.
However, a creditor could not apply the
penalty rate if the consumer’s balance
did not exceed the new credit limit on
February 16, even if the consumer’s
balance had exceeded the new credit
limit on several dates between January
1 and February 15. If the consumer’s
balance did not exceed the new credit
limit on February 16 but the consumer
conducted a transaction on February 17
that caused the balance to exceed the
new credit limit, the general rule in
§ 226.9(g)(1)(ii) would apply and the
creditor would be required to give an
additional 45 days’ notice prior to
imposition of the penalty rate (but
under these circumstances the
consumer would have no ability to cure
the over-the-limit balance in order to
avoid penalty pricing).
New § 226.9(g)(4)(ii)(C) sets forth the
formatting requirements for notices
given pursuant to § 226.9(g)(4)(ii),
which conform with the formatting
requirements for notices provided under
§ 226.9(g)(1).
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Certain rate increases applicable to
outstanding balances. The final rule
contains a new exception in
§ 226.9(g)(4)(iii) intended to clarify the
relationship between the notice
requirements under § 226.9(g) and rules
regarding the application of rate
increases to outstanding balances issued
by the Board and other federal banking
agencies published elsewhere in today’s
Federal Register. Under the exception,
a creditor is not required, under certain
conditions, to provide an additional
notice pursuant to paragraph § 226.9(g)
prior to increasing the rate applicable to
an outstanding balance, if the creditor
previously provided a notice under
§ 226.9(g) disclosing that the rate
applicable to new transactions was
going to be increased. The exception
only applies if, after the § 226.9(g)
notice disclosing the rate increase for
new transactions is provided but prior
to the effective date of the rate increase
or rate increases disclosed in the notice
pursuant, the consumer pays more than
30 days late. Under those
circumstances, a creditor may increase
the rate applicable to both new and
outstanding balances on the effective
date set forth in the notice that was
previously provided to the consumer.
This exception is meant to conform
the requirements of the rule to the
examples set forth in comment 9(g)–1,
which clarify the interaction between
the notice requirements of § 226.9(g)
and rules regarding the application of
rate increases to outstanding balances
issued by the Board and other federal
banking agencies published elsewhere
in today’s Federal Register. The Board
believes that a limited exception to the
notice requirements of § 226.9(g) is
appropriate in these circumstances
because the consumer will have
received a notice disclosing the rate
increase applicable to new transactions,
which also will disclose the
circumstances under which the rate
increase will apply to outstanding
balances if the consumer fails to make
timely payments prior to the effective
date of the change.
Terminology. One commenter
commented that the use of the terms
‘‘delinquency or default rate,’’ and
‘‘penalty rate’’ is confusing and not
necessarily consistent with industry
usage. The commenter asked for
clarification regarding the meaning of
‘‘delinquency or default rate’’ versus
‘‘penalty rate.’’ The Board included both
terms in the proposed rules, and has
retained both terms in the final rule, in
order to capture any situation in which
a consumer’s rate is increased in
response to a violation or breach by the
consumer of any term set forth in the
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contract. The term ‘‘delinquency or
default rate’’ has historically appeared
in Regulation Z, and the Board has
added ‘‘penalty rate’’ in recognition that
there may be contractual provisions that
permit an increase in the rate applicable
to a consumer’s account for behavior
that falls short of being a delinquency or
default.
Section 226.10
Payments
Prompt Crediting of
Section 226.10, which implements
TILA Section 164, generally requires a
creditor to credit to a consumer’s
account a payment that conforms to the
creditor’s instructions (also known as a
conforming payment) as of the date of
receipt, except when a delay in
crediting the account will not result in
a finance or other charge. 15 U.S.C.
1666c; § 226.10(a). Section 226.10 also
requires a creditor that accepts a nonconforming payment to credit the
payment within five days of receipt. See
§ 226.10(b). The Board has interpreted
§ 226.10 to permit creditors to specify
cut-off times indicating the time when
a payment is due, provided that the
requirements for making payments are
reasonable, to allow most consumers to
make conforming payments without
difficulty. See current comments 10(b)–
1 and –2. Pursuant to § 226.10(b) and
current comment 10(b)–1, if a creditor
imposes a cut-off time, it must be
disclosed on the periodic statement;
many creditors put the cut-off time on
the back of statements.
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10(b) Specific Requirements for
Payments
Reasonable requirements for cut-off
times. In the June 2007 Proposal, the
Board sought to address concerns that
cut-off times may effectively result in a
due date that is one day earlier in
practice than the due date disclosed.
The Board did not propose in June 2007
to require a minimum cut-off time.
Rather, the Board proposed a disclosurebased approach, which would have
created a new § 226.7(b)(11) to require
that for open-end (not home-secured)
plans, creditors must disclose the
earliest of their cut-off times for
payments in close proximity to the due
date on the front page of the periodic
statement, if that earliest cut-off time is
before 5 p.m. on the due date. In
recognition of the fact that creditors may
have different cut-off times depending
on the type of payment (e.g., mail,
Internet, or telephone), the Board’s
proposal would have required that
creditors disclose only the earliest cutoff time, if earlier than 5 p.m. on the due
date.
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Although some consumer commenters
on the June 2007 Proposal supported the
proposed cut-off time disclosure, other
consumers and consumer groups
thought that the proposed disclosure
would provide only a minimal benefit to
consumers. These commenters
recommended that the Board consider
other approaches to more effectively
address cut-off times. Consumer groups
recommended that the Board adopt a
postmark rule, under which the
timeliness of a consumer’s payment
would be evaluated based on the date
on which the payment was postmarked.
Some consumers commented that cutoff times are unfair and should be
abolished, while other consumers
suggested that the Board establish
minimum cut-off times.
Industry commenters expressed
concern that the proposed disclosure
would be confusing to consumers. They
noted that many creditors vary their cutoff times by payment channel and that
disclosure of only the earliest cut-off
hour would be inaccurate and
misleading. They suggested that, if the
Board were to adopt this requirement, a
creditor should be permitted to identify
to which payment method the cut-off
time relates, disclose the cut-off hours
for all payment channels, or disclose the
cut-off hour for the payment method
used by the consumer, if known.
Industry commenters also asked that the
Board relax the location requirement for
the cut-off time disclosure on the
periodic statement.
Both consumer groups and industry
commenters urged the Board to clarify
which time zone should be considered
when determining if the cut-off time is
prior to 5 p.m.
In light of comments received on the
June 2007 Proposal, the Board proposed
in May 2008 to address cut-off times for
mailed payments by providing guidance
as to the types of requirements that
would be reasonable for creditors to
impose for payments received by mail.
In part, the Board proposed to move
guidance currently contained in the
commentary to the regulation. Current
comment 10(b)–1 provides examples of
specific payment requirements creditors
may impose and current comment
10(b)–2 states that payment
requirements must be reasonable, in
particular that it should not be difficult
for most consumers to make conforming
payments. The Board proposed in May
2008 to move the substance of
comments 10(b)–1 and 10(b)–2 to
§ 226.10(b)(1) and (b)(2) of the
regulation. Under the May 2008
Proposal, § 226.10(b)(1) would have
stated the general rule, namely that a
creditor may specify reasonable
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requirements that enable most
consumers to make conforming
payments. The Board would have
expanded upon the example in
comment 10(b)–1.i.B as proposed in
June 2007 in new proposed
§ 226.10(b)(2)(ii), which would have
stated that it would not be reasonable
for a creditor to set a cut-off time for
payments by mail that is earlier than
5:00 p.m. at the location specified by the
creditor for receipt of such payments.
The language in current comment
10(b)–2 stating that it should not be
difficult for most consumers to make
conforming payments would not have
been included in the regulatory text
under the May 2008 Proposal. As noted
in the May 2008 Proposal, the Board
believes that this language is in
substance duplicative of the
requirement that any payment
requirements be reasonable and enable
most consumers to make conforming
payments.
The Board did not propose a postmark
rule as suggested by consumer group
commenters on the June 2007 Proposal.
In part, this is because the Board and
other federal banking agencies proposed
in May 2008 a rule that would have
required a creditor to provide
consumers with a reasonable time to
make payments. As discussed in the
May 2008 Proposal, the Board also
believes that it would be difficult for
consumers to retain proof of when their
payments were postmarked, in order to
challenge the prompt crediting of
payments under such a rule. In
addition, a mailed payment may not
have a legible postmark date when it
reaches the creditor or creditor’s service
provider. Finally, the Board believes
there would be significant operational
costs and burdens associated with
capturing and recording the postmark
dates for payments.
Consumer groups, one state treasurer,
one federal banking agency, several
industry commenters and several
industry trade associations supported
the proposal that it would not be
reasonable to set a cut-off time for
payments received by mail prior to 5
p.m. on the due date at the location
specified by the creditor for the receipt
of mailed payments. Several consumer
groups, credit unions, and two members
of Congress suggested that the Board
expand the proposed rule to apply to all
forms of payment, including payments
made by telephone and on-line. Several
consumer groups urged that the rule
should be dependent on the local time
of the consumer’s billing address, not
the local time of the issuer’s payment
facility. Several consumer groups
suggested that the Board establish a
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uniform rule establishing a cut-off time
of either 5 p.m. or the close of business,
if it is later than 5 p.m. One of these
commenters noted that a uniform,
minimum 5 p.m. cut-off time would not
require creditors to process and post the
payments on the same day, or to change
their systems, but would only require
that creditors not treat payments
received before 5 p.m. as late.
One industry commenter that
supported the 5 p.m. rule stated that it
should only apply to mailed payments.
This commenter stated that a consumer
who makes payments on-line, by
telephone, or at a bank branch controls
and is aware of the exact time a
payment is made. An industry trade
association noted that its support of the
5 p.m. cut-off time was conditioned on
the understanding that there would be
no requirement for creditors to process
payments within certain time frames.
This commenter indicated its
understanding that the May 2008
Proposal would only prohibit assessing
a late fee, or otherwise considering the
payment late, if it is received on or
before the due date, and would not
dictate when the payment actually
needed to be processed.
The majority of industry commenters
opposed the proposed rule that would
have provided that cut-off times prior to
5 p.m. for mailed payments are not
reasonable. Many of these commenters
raised operational issues with the
proposed rule. One industry trade
association stated that banks need
sufficient time after retrieving mail to
update accounts and produce accurate
periodic statements. This commenter
indicated that remittance processing
requires time to confirm transactions
and detect and remedy errors. This
commenter noted that if a bank is
unable to complete any necessary
updates prior to generation of the
consumer’s statement, the payment may
be subsequently revised and backdated,
but the payment will not be reflected in
the statement sent to the consumer,
which would make the statement
inaccurate. Other industry commenters
noted that they use a lockbox to process
payments. These commenters indicated
that currently their lockbox personnel
cannot open, process, and credit
payments on the date received unless
they are received by a time certain that
may be in the morning, or at the latest,
midday.
Several industry commenters stated
that the proposed 5 p.m. cut-off time
rule in effect would impose a
requirement for all open-end creditors
to adopt a 5 p.m. post office run or to
do a ‘‘last mail call’’ at 4:59 p.m. One
commenter noted that 5 p.m. is rush
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hour, which could lead to significant
delays in delivering the payments in
metropolitan areas. Several industry
commenters further noted that some
post offices may officially close prior to
5 p.m. but continue to process mail and
insert mail into mail boxes.
One trade association for credit
unions noted that some smaller credit
unions may only be open several days
a week and may have limited business
hours, for example, a faith-based credit
union chartered to serve the members of
a church congregation that is only open
on Sundays or weekends for several
hours. This commenter indicated that
for such a creditor, it should be
reasonable to impose a cut-off time that
is consistent with that particular
institution’s closing time.
One large bank and one industry trade
association suggested that a deadline of
2 p.m. for mailed payments should be
considered reasonable, due to
operational and logistical challenges
that make a 5 p.m. cut-off time too early.
Several industry commenters noted that
Regulation CC (Availability of Funds
and Collections of Checks) permits
earlier cut-offs for access to deposits of
2 p.m. or later, or 12 p.m. or later if the
deposit is received at an ATM. 12 CFR
229.19(a)(5)(ii) Several other industry
commenters stated that the Board had
not articulated its reasons for selecting
a 5 p.m. cut-off time, and that there is
no evidence that consumers expect a 5
p.m. deadline.
Other industry commenters stated
that it is consistent with consumer
expectations that a customer needs to
provide the bank with a reasonable time
to process a transaction. These
commenters noted that it is especially
important that open-end creditors have
a reasonable time to process payments
received by mail in light of the fact that
such creditors are required to credit a
borrower’s account as of the day the
payment is received, even if the creditor
does not receive funds after depositing
the check for one or more days.
Finally, two industry commenters
expressed concern about the proposal’s
classification of cut-off times prior to 5
p.m. as ‘‘unreasonable.’’ These
commenters indicated that the
characterization of certain cut-off times
as ‘‘unreasonable’’ might give rise to
litigation risk for creditors that used
earlier cut-off times prior to this rule
that were permissible under the
Regulation Z requirements at that time.
In light of comments received, the
Board is adopting in the final rule a
modified version of proposed
§ 226.10(b)(2)(ii), which describes a 5
p.m. cut-off time for mailed payments as
an example of a reasonable requirement
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5357
for payments, but does not state that
earlier cut-off times would be
unreasonable in all circumstances. The
Board believes that the establishment of
a safe harbor for a 5 p.m. cut-off time for
mailed payments, rather than declaring
earlier cut-off times to be per se
unreasonable, should help to alleviate
commenters’ concerns about litigation
risk while helping to ensure that
consumers receive a reasonable period
of time to pay on the due date. The
Board intends for this rule to apply only
prospectively, and believes that
providing a safe harbor rather than
defining certain cut-off times as
unreasonable reinforces the fact that the
rule does not apply to past practices.
The Board notes that if a creditor
adopts a 5 p.m. cut-off time for
payments received by mail, neither the
current rule nor the revised rule would
mandate that the creditor pick up its
mail at 5 p.m. on the payment due date.
Section 10(a) addresses only the date as
of which a creditor is required to credit
a payment to a consumer’s account, but
does not impose any requirements as to
when the creditor actually must process
or post the payment. It would be
permissible under the final rule for a
creditor that has a 5 p.m. cut-off time on
the due date for payments by mail to, for
example, backdate and credit payments
received in its first pick-up of the
following morning as of the due date,
assuming that its previous pick-up was
not made at or after 5 p.m. on the due
date. The Board understands that
backdating of payments is relatively
common and that some servicers have
platforms that provide for automated
backdating. A creditor that prefers not to
backdate its payments for operational
reasons could, however, arrange for a 5
p.m. mail pick-up.
The final rule adopts the 5 p.m. safe
harbor only for mailed payments and
does not address other payment
channels. Payments made by other
methods, such as electronic payments or
payments by telephone, are however
subject to the general rule that
requirements for payments must be
reasonable. The Board will continue to
monitor cut-off times for non-mailed
payments in the future in order to
determine whether a safe harbor or
similar guidance for such payments is
necessary. The Board believes that a safe
harbor for payments by mail is
important because it is the payment
mechanism over which consumers have
the least direct control. A consumer is
more aware of, and better able to
control, the time at which he or she
makes an electronic, telephone, or inperson payment, but is not able to
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control or monitor the exact time at
which mail is received by a creditor.
The safe harbor, consistent with the
proposal, refers to the time zone of the
location specified by the creditor for the
receipt of payments. The Board believes
that this clarification is necessary to
provide creditors with certainty
regarding compliance with the safe
harbor, and that a rule requiring a
creditor to process payments differently
based on the time zone at the
consumer’s billing address could
impose significant operational burdens
on creditors. The safe harbor also refers
to 5 p.m., consistent with the proposal.
The Board believes that many
consumers expect that payments
received by the creditor by 5 p.m.,
which corresponds to the end of a
standard business day, will be credited
on that day. This also is consistent with
the results of consumer testing
conducted prior to the June 2007
Proposal, which showed that most
consumers assume payment is due by
midnight or by the close of business on
the due date.
Under the June 2007 Proposal,
§ 226.10(b) contained a cross reference
to § 226.7(b)(11), regarding the
disclosure of cut-off hours on periodic
statements. In the May 2008 Proposal,
the Board solicited comment on
whether disclosure of cut-off hours near
the due date for payment methods other
than mail (e.g., telephone or Internet)
should be retained. As discussed in the
section-by-section analysis to
§ 226.7(b)(11), the final rule does not
adopt the formatting requirements for
disclosing the cut-off time on the
periodic statement that were proposed
in the June 2007 Proposal. A creditor
must, however, continue to specify on
or with the periodic statement any
applicable cut-off times pursuant to
§ 226.10(b)(3) (formerly § 226.10(b)), as
renumbered in the final rule.
Receipt of electronic payments made
through a creditor’s Web site. The Board
also proposed in the June 2007 Proposal
to add an example to comment 10(a)–2
that states that for payments made
through a creditor’s Web site, the date
of receipt is the date as of which the
consumer authorizes the creditor to
debit that consumer’s account
electronically. The proposed comment
would have referred to the date on
which the consumer authorizes the
creditor to effect the electronic payment,
not the date on which the consumer
gives the instruction. The consumer
may give an advance instruction to
make a payment and some days may
elapse before the payment is actually
made; accordingly, the Board’s
proposed comment 10(a)–2 would have
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referred to the date on which the
creditor is authorized to debit the
consumer’s account. If the consumer
authorized an immediate payment, but
provided the instruction after a
creditor’s cut-off time, the relevant date
would have been the following business
day. For example, a consumer may go
on-line on a Sunday evening and
instruct that a payment be made;
however, the creditor might not transmit
the request for the debit to the
consumer’s account until the next day,
Monday. Under proposed comment
10(a)–2 the date on which the creditor
was authorized to effect the electronic
payment would have been deemed to be
Monday, not Sunday. Proposed
comment 10(b)–1.i.B would have
clarified that the creditor may, as with
other means of payment, specify a cutoff time for an electronic payment to be
received on the due date in order to be
credited on that date. As discussed in
the June 2007 Proposal, the Board’s
proposed clarification of comment
10(a)–2 is limited to electronic
payments made through the creditor’s
own Web site, over which the creditor
has control.
Two industry commenters supported
the proposed changes to comments
10(a)–2 and 10(b)–1.i.B regarding
electronic payments made via the
creditor’s Web site. One of these
commenters noted that the proposed
changes were consistent with consumer
expectations, and stated that it was
appropriate that the changes were
limited to electronic payments made at
the creditor’s own Web site, over which
the creditor has control, rather than
being expanded to include all types of
electronic payments. Several individual
consumers also commented that
electronic payments should be credited
on the day on which they are
authorized. Comment 10(a)–2 is adopted
as proposed. The clarification to
comment 10(b)–1.i.B proposed in June
2007 has been adopted in
§ 226.10(b)(2)(ii).
Promotion of payment via the
creditor’s Web site. In the June 2007
Proposal, the Board proposed to update
the commentary to clarify that if a
creditor promotes electronic payments
via its Web site, then payments made
through the creditor’s Web site would
be considered conforming payments for
purposes of § 226.10(b). Many creditors
now permit consumers to make
payments via their Web site. Payment
on the creditor’s Web site may not be
specified on or with the periodic
statement as conforming payments, but
it may be promoted in other ways, such
as in the account-opening agreement,
via e-mail, in promotional material, or
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on the Web site itself. As discussed in
the June 2007 Proposal, the Board
believes it would be reasonable for a
consumer who receives materials from
the creditor promoting payment on the
creditor’s Web site to believe that it
would be a conforming payment and
credited on the date of receipt. For these
reasons, the Board also proposed in June
2007 to amend comment 10(b)–2 to
clarify that if a creditor promotes that it
accepts payments via its Web site (such
as disclosing on the Web site itself or on
the periodic statement that payments
can be made via the Web site), such a
payment is considered a conforming
payment for purposes of § 226.10(b).
One industry commenter noted that
there could be operational issues
associated with treating payments made
via the creditor’s Web site as
conforming, because most banks use
third-party processors to process their
electronic payments. This commenter
stated that an issuer may not be in
control of its processing system and may
not be able to credit its payments on the
same day they are authorized. This
commenter further stated that a creditor
may have one Web site that offers
several different means of making
payments, for example a portal solely
for making credit card payments as well
as a portal for making bill payments
through a third-party bill payment
processor, and that payments could be
sent either way by the consumer. This
commenter noted that there may be
additional delay in processing the
payment depending on which electronic
payment mechanism the consumer uses.
The Board believes that consumer
expectation is that a payment made via
the creditor’s Web site is a conforming
payment, and that a creditor that
promotes and accepts payment via its
Web site should treat such payment as
conforming. As noted above, individual
consumers who commented on the June
2007 Proposal stated that electronic
payments should receive same-day
crediting. The Board notes that creditors
may use third-party processors not just
for electronic payments, but also for
mailed payments that are treated as
conforming. Thus, the use of a thirdparty processor may give rise to delays
in processing payments regardless of the
payment mechanism used. The Board
notes that a creditor need not post a
payment made via its Web site on the
same day for which the consumer
authorized payment, but need only
credit the payment as of that date.
Comment 10(b)–2 is adopted as
proposed.
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10(d) Crediting of Payments When
Creditor Does Not Receive or Accept
Payments on Due Date
Holiday and weekend due dates. The
Board’s June 2007 Proposal did not
address the practice of setting due dates
on dates on which a creditor does not
accept payments, such as weekends or
holidays. A weekend or holiday due
date might occur, for example, if a
creditor sets its payment due date on the
same day (the 25th, for example) of each
month. While in most months the 25th
would fall on a business day, in other
months the 25th might be a weekend
day or holiday, due to fluctuations in
the calendar. The Board received a
number of comments in response to the
June 2007 Proposal from consumer
groups, individual consumers, and a
member of Congress criticizing weekend
or holiday due dates. The comment
letters expressed concern that a
consumer whose due date falls on a date
on which the creditor does not accept
payments must pay one or several days
early in order to avoid the imposition of
fees or other penalties that are
associated with a late payment.
Comment letters from consumers
indicated that, for many consumers,
weekend and holiday due dates are a
common occurrence. Some of these
commenters suggested that the Board
mandate an automatic grace period until
the next business day for any such
weekend or holiday due dates. Other
commenters recommended that the
Board prohibit weekend or holiday due
dates.
In response to these comments, the
Board proposed in May 2008 a new
§ 226.10(d) that would have required a
creditor to treat a payment received by
mail the next business day as timely, if
the due date for the payment is a day
on which the creditor does not receive
or accept payment by mail, such as a
day on which the U.S. Postal Service
does not deliver mail. Thus, if a due
date falls on a Sunday on which a
creditor does not receive or accept
payment by mail, the payment could not
have been subjected to late payment fees
or increases in the interest rate
applicable to the account due to late
payment if the payment were received
by mail on the next day that the creditor
does receive or accept payment by mail.
The Board proposed this rule using its
authority to regulate the prompt posting
of payments under TILA Section 164,
which states that ‘‘[p]ayments received
from an obligor under an open end
consumer credit plan by the creditor
shall be posted promptly to the obligor’s
account as specified in regulations of
the Board.’’ 15 U.S.C. 1666c.
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The proposed rule in § 226.10(d) was
limited to payments made by mail. The
Board noted its particular concern about
payments by mail because the
consumer’s time to pay, as a practical
matter, is the most limited for those
payments, since a consumer paying by
mail must account for the time that it
takes the payment to reach the creditor.
The Board solicited comment in the
May 2008 Proposal as to whether this
rule also should address payments made
by other means, such as telephone
payments or payments made via the
Internet.
Consumer groups, several industry
commenters, one industry trade group,
a state treasurer, several credit union
trade associations, and several state
consumer protection agencies supported
the Board’s proposed rule regarding
weekend or holiday due dates. Several
industry commenters indicated that
they were already in compliance with
the proposed rule. Consumer groups
stated that the proposed rule should be
expanded to all forms of payment,
including payments made
electronically, by personal delivery, and
by telephone.
Several other industry trade groups
and industry commenters objected to
the proposed rule regarding weekend or
holiday due dates, stating that it would
impose operational challenges and costs
for banks, including additional systems
processing. These commenters
questioned the necessity of the
proposed rule, in light of the proposal
by the Board and other federal banking
agencies in May 2008, which would
have prohibited institutions from
treating a payment as late for any
purpose unless the consumer has been
provided a reasonable amount of time to
make payment. See 73 FR 28904, May
19, 2008. One industry commenter
supported prohibiting creditors from
charging a late payment fee if the due
date falls on a weekend or holiday and
the payment is received on the next
business day, but indicated that
creditors should not be required to
backdate interest associated with the
payment. One industry commenter that
opposed the proposal stated that the
Board should require a creditor to
disclose in the account-opening table
the dates that are considered business
days for purposes of payments.
Several commenters commented on
the example offered by the Board, ‘‘for
example if the U.S. Postal Service does
not deliver mail on that date,’’ to
describe a day on which the creditor
does not receive or accept payments by
mail. One industry commenter
indicated that it accepts and receives
mail from the U.S. Postal Service every
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5359
hour, 365 days a year, and indicated
that the example may be misleading in
light of its actual practices. Another
industry commenter commented more
generally that issuers who receive and
process mail on Sundays and holidays
should be permitted to rely on payment
due dates that fall on those days.
The final rule adopts § 226.10(d) as
proposed, with one minor clarification
discussed below. The Board believes
that it is important for consumers to
have adequate time to make payment on
their accounts, and that it is reasonable
for consumers to expect that their
mailed payments actually can be
received and processed on the due date.
Consumers should not be required to
account for the fact that the due date for
a mailed payment in practice is in effect
one day earlier than the due date
disclosed due to a weekend or holiday.
While the rule may impose operational
burden on some issuers, the Board
believes that this burden is outweighed
by the benefit to consumers of having
their payments posted in accordance
with their expectations that payments
need not be delivered prior to the due
date in order to be timely. The Board
also notes that several industry
commenters indicated that they were
already in compliance with the rule and
that it would impose no additional
operational burden on those
institutions.
The example in proposed § 226.10(d)
regarding a date on which the U.S.
Postal Service does not deliver mail has
been moved to a new comment 10(d)–
1, to emphasize that it is an example
only. A creditor that accepts and
receives mail on weekends and holidays
may rely on payment due dates that fall
on those days.
The final rule adopts the rule
regarding weekend or holiday due dates
only for mailed payments and does not
address other payment mechanisms.
The Board will continue to monitor due
dates for non-mailed payments in the
future in order to determine whether a
similar rule for such payments is
necessary.
One commenter stated that
§ 226.10(d) should refer to dates on
which a creditor does not ‘‘receive or
process’’ payments rather than dates on
which a creditor does not ‘‘receive or
accept’’ payments. The creditor stated
that receipt or acceptance, absent actual
processing, could create the appearance
of prompt crediting of payments where
there is none. The final rule does not
adopt this change. The rules in § 226.10
do not address when a creditor must
process payments, only the date as of
which a creditor must credit the
payment to a consumer’s account.
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Crediting a payment to a consumer’s
account as of the date of receipt does
not require that the creditor actually
process the payment on that date; a
creditor that does not process and post
the payment on the date of receipt could
comply with § 226.10(a) by backdating
the payment and computing all charges
applicable to the consumer’s account
accordingly.
The Board believes that its final rule
under Regulation Z regarding weekend
or holiday due dates will complement
the final rule issued by the Board and
other federal banking agencies
published elsewhere in today’s Federal
Register to require banks to provide a
consumer with a reasonable amount of
time to make payments.
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Section 226.11 Treatment of Credit
Balances; Account Termination
11(a) Credit Balances
TILA Section 165, implemented in
§ 226.11, sets forth specific steps that a
creditor must take to return any credit
balance in excess of $1 on a credit
account, including refunding any
remaining credit balance within seven
business days after receiving a written
request from the consumer or making a
good faith effort to refund any credit
balance that remains in the consumer’s
account for more than six months. 15
U.S.C. 1666d. Although the substance of
these provisions remains unchanged,
the final rule implements a number of
amendments proposed in June 2007.
In June 2007, the Board proposed
moving the provisions in § 226.11
regarding credit balances to a new
paragraph (a) and renumbering the
commentary accordingly. The Board
also proposed adding a new paragraph
(b) implementing the prohibition in
Section 1306 of the Bankruptcy Act on
terminating accounts under certain
circumstances (further discussed
below). See TILA Section 127(h); 15
U.S.C. 1637(h). Furthermore, the Board
proposed amending the section title to
reflect the new subject matter. Finally,
the Board proposed revising the
commentary to provide that a creditor
may comply with § 226.11(a) by
refunding any credit balance upon
receipt of a consumer’s oral or
electronic request. See proposed
comment 11(a)–1.
In response to proposed comment
11(a)–1, some consumer groups
requested that creditors be required to
inform consumers that, unlike
compliance with a written refund
request under § 226.11(a)(2), compliance
with an oral or electronic refund request
is not mandatory. The Board believes
that this disclosure is not necessary. A
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creditor that requires requests for refund
of a credit balance to be in writing is
unlikely to accept an oral or electronic
request for such a refund of a credit
balance and then refuse to comply
without notifying the consumer that a
written request is required.
Furthermore, § 226.11(a)(3) requires
creditors to refund credit balances in
excess of $1 after six months even if no
request is made.
The Board is amending the credit
balance provisions in § 226.11 as
proposed in June 2007, with minor
technical and clarifying revisions.
11(b) Account Termination
TILA Section 127(h), added by the
Bankruptcy Act, prohibits creditors that
offer open-end consumer credit plans
from terminating an account prior to its
expiration date solely because the
consumer has not incurred finance
charges on the account. 15 U.S.C.
1637(h). A creditor is not, however,
prohibited from terminating an account
for inactivity in three or more
consecutive months.
In June 2007, the Board proposed to
implement TILA Section 127(h) in the
new § 226.11(b). The general prohibition
in TILA Section 127(h) was stated in
proposed § 226.11(b)(1). The proposed
commentary to § 226.11(b)(1) would
have clarified that the underlying credit
agreement, not the credit card,
determines if there is a stated expiration
(maturity) date. Thus, creditors offering
accounts without a stated expiration
date would not be permitted to
terminate those accounts solely because
the consumer uses the account and does
not incur a finance charge. See proposed
comment 11(b)(1)–1.
Proposed § 226.11(b)(2) provided that,
consistent with TILA Section 127(h), the
prohibition in proposed § 226.11(b)(1)
would not have prevented creditors
from terminating an account that is
inactive for three consecutive months.
Under proposed § 226.11(b)(2), an
account would have been inactive if
there had been no extension of credit
(such as by purchase, cash advance, or
balance transfer) and if the account had
no outstanding balance.
One comment on proposed comment
11(b)(1)–1 requested that the phrase
‘‘uses the account’’ be removed because
it does not appear in TILA Section
127(h) or proposed § 226.11(b). The June
2007 Proposal included this phrase
because, under proposed § 226.11(b)(2),
a creditor would be permitted to
terminate an account for inactivity. To
clarify this point, the Board has revised
comment 226.11(b)(1)–1 to reference
§ 226.11(b)(2) explicitly. Otherwise,
§ 226.11(b) is adopted as proposed in
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June 2007, with minor technical and
clarifying revisions.
Section 226.12 Special Credit Card
Provisions
Section 226.12 contains special rules
applicable to credit cards and credit
card accounts, including conditions
under which a credit card may be
issued, liability of cardholders for
unauthorized use, and cardholder rights
to assert merchant claims and defenses
against the card issuer.
12(a) Issuance of Credit Card
TILA Section 132, which is
implemented by § 226.12(a) of
Regulation Z, generally prohibits
creditors from issuing credit cards
except in response to a request or
application. Section 132 explicitly
exempts from this prohibition credit
cards issued as renewals of or
substitutes for previously accepted
credit cards. 15 U.S.C. 1642. While the
June 2007 Proposal did not propose
changes to the current renewal and
substitution rules, the May 2008
Proposal set forth certain limitations on
a card issuer’s ability to issue a new
card as a substitute for an accepted card
for card accounts that have been
inactive for a significant period of time.
Specifically, a card issuer would not
have been permitted to substitute a new
card for a previously accepted card if
the merchant base would be changed
(for example, from a card that is
honored by a single merchant to a
general purpose card) and if the account
has been inactive for a 24-month period
preceding the issuance of the substitute
card. See proposed comment 12(a)(2)–
2.v.
Consumer groups supported the
proposal but urged the Board to expand
the scope of the proposed revision, to
prohibit any replacement of a retail card
by a general-purpose credit card if the
substitution was not specifically
requested by the consumer. In contrast,
the majority of industry commenters
commenting on the issue stated that the
proposed revision would
inappropriately restrict an issuer’s
ability to upgrade cards for consumers
who want a product that provides
greater merchant acceptance than their
existing retail card. These commenters
also generally believed that any
potential concerns about cardholder
security or identity theft are already
adequately addressed through market
practices designed to prevent fraud
(such as card activation requirements)
and other regulatory requirements (for
example, change-in-terms notice
requirements under Regulation Z and
identity theft ‘‘Red Flag’’ requirements
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under the FCRA). See e.g. 12 CFR part
222. One industry commenter urged the
Board to consider adding exceptions
where the general-purpose credit card
carries similar branding as the retail
card (for example, where ‘‘Department
store X retail card’’ is replaced with
‘‘Department store X general-purpose
card’’), or where the retailer goes out of
business.
Industry commenters also urged the
Board to extend the time period for
inactivity from 24 to 36 months after
which a general purpose credit card
could no longer be substituted for a
retail card on an unsolicited basis.
These industry commenters stated that
private label credit cards, particularly
those used to make major purchases,
tend to have long life-cycles and
sporadic usage patterns. One industry
commenter also noted that 36 months
aligned with current card expiration and
renewal time frames. Consumer groups
in contrast believed that 24 months was
excessive, because a consumer may no
longer remember having the particular
retail card, or may have moved during
that time period. Instead, consumer
groups urged the Board to adopt a time
frame of 180 days. Alternatively,
consumer groups suggested that the
Board could permit substitutions only if
the creditor has sent a periodic
statement within the prior three-month
period.
The final rule adopts the revisions to
comment 12(a)(2)–2.v, as proposed.
While some consumers may benefit
from receiving a card that could be used
at a wider number of merchants
compared to their current retail card,
other consumers may have only signed
up for the retail card to receive a benefit
unique to that retailer or group of
retailers, such as an initial purchase
discount, and may not want a card with
greater merchant acceptance. Although
consumers in some cases can elect not
to activate the substitute card and to
destroy the unwanted device, others
may have moved in the interim period,
leading to potential card fraud and
identity theft concerns as the cards will
be sent to an invalid address. Some
consumers may not remember having
opened the retail card account in the
first place, leading to possible consumer
confusion when the new card arrives in
the mail.
Accordingly, the Board believes that
the revised comment as adopted,
including the 24-month period, strikes a
reasonable balance between the
potential benefits to consumers of using
an accepted card at a wider number of
merchants and consumer concerns
arising from an unsolicited card being
sent for an account that has been
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inactive for a significant period of time,
particularly when the card is issued by
a creditor with whom the consumer may
have no prior relationship. The final
comment also deletes as unnecessary
the reference to situations where ‘‘the
consumer has not obtained credit with
the existing merchant base within 24
months prior to the issuance of the new
card’’ because, as noted by one
commenter, this concept is already
incorporated into the definition of
‘‘inactive account’’ in the comment.
In light of the revised comment’s
narrow scope, the Board also believes it
is unnecessary to add any exceptions to
the provision as adopted. The final rule
does not affect creditors’ ability to send
a general-purpose card to replace a retail
card that has been inactive for more
than 24 months if the consumer
specifically requests or applies for the
general-purpose card.
12(b) Liability of Cardholder for
Unauthorized Use
TILA and Regulation Z provide
protections to consumers against losses
due to unauthorized transactions on an
open-end plan. See TILA Section 133(a);
15 U.S.C. 1643, § 226.12(b); TILA
Section 161(b)(1); 15 U.S.C. 1666(b)(1),
§ 226.13(a)(1). Significantly, under
§ 226.12(b), a cardholder’s liability for
an unauthorized use of a credit card is
limited to no more than $50 for
transactions that occur prior to
notification of the card issuer that an
unauthorized use has occurred or may
occur as the result of loss, theft or
otherwise. 15 U.S.C. 1643. Before a card
issuer may impose liability for an
unauthorized use of a credit card, it
must satisfy certain conditions: (1) The
card must be an accepted credit card; (2)
the issuer must have provided adequate
notice of the cardholder’s maximum
liability and of the means by which the
issuer may be notified in the event of
loss or theft of the card; and (3) the
issuer must have provided a means to
identify the cardholder on the account
or the authorized user of the card. The
June 2007 and May 2008 Proposals set
forth a number of revisions that would
have clarified the scope of § 226.12(b)
and updated the regulation to address
current business practices. In addition,
the Board proposed to move the
guidance that is currently set forth in
footnotes to the regulation or
commentary, as appropriate.
Scope. As proposed in the June 2007
Proposal, the definition of
‘‘unauthorized use’’ currently found in
footnote 22 is moved to the regulation.
See § 226.12(b)(1)(i). This definition
provides that unauthorized use is use of
a credit card by a person who lacks
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5361
‘‘actual, implied, or apparent authority’’
to use the credit card. In the June 2007
Proposal, the Board proposed two new
commentary provisions, comments
12(b)(1)(ii)–3 and –4, to parallel existing
commentary provisions under
Regulation E (Electronic Fund
Transfers) regarding unauthorized
electronic fund transfers.
Comment 12(b)(1)(ii)–3, as proposed,
would have clarified that if a cardholder
furnishes a credit card to another person
and that person exceeds the authority
given, the cardholder is liable for that
credit transaction unless the cardholder
has notified the creditor (in writing,
orally, or otherwise) that use of the
credit card by that person is no longer
authorized. See also comment
205.2(m)–2 of the Official Staff
Commentary to Regulation E. Two
industry commenters, one card issuer
and one trade association, supported the
proposed comment, stating that it
provided helpful guidance on an issue
that frequently arises in disputes
between card issuers and cardholders.
Consumer groups, however, asserted
that the scope of the proposed comment
should be limited to misuse by persons
that a cardholder has added as an
authorized user on the account.
The Board adopts the comment as
proposed. The Board believes that
limiting the comment to authorized
users would be too narrow as it would
potentially allow cardholders to avoid
liability for certain transactions simply
because the cardholder did not
undertake the procedural steps
necessary to add an authorized user. In
addition, as noted by one commenter in
support of the proposed comment, the
cardholder is in the best position to
control the persons to whom they have
provided a card for use. Lastly, the
Board believes that to the extent
feasible, it is appropriate to have
consistent rules under Regulation Z and
Regulation E, particularly where the
underlying statutory requirements are
similar.
The June 2007 Proposal also would
have added comment 12(b)(1)(ii)–4 to
provide that unauthorized use includes
circumstances where a person has
obtained a credit card, or otherwise has
initiated a credit card transaction,
through robbery or fraud (for example,
if the person holds the consumer at
gunpoint and forces the consumer to
initiate a transaction). See also
comments 205.2(m)–3 and –4 of the
Official Staff Commentary to Regulation
E. Because ‘‘unauthorized use’’ under
Regulation Z includes the use of a credit
card by a person other than the
cardholder who does not have ‘‘actual,
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implied, or apparent authority,’’ 24 some
commenters agreed with the Board’s
observation in the supplementary
information to the June 2007 Proposal
that cases of robbery or fraud were
likely to be adequately addressed under
the existing regulation. Nonetheless,
these commenters welcomed the
additional guidance as it provided
certainty to the issue. Consumer groups
expressed concern that the proposed
comment was too narrow and could
leave consumers vulnerable to liability
for unauthorized use in other similar
circumstances, such as theft, burglary
and identity theft. Consequently, these
groups urged the Board to expand the
scope of the proposed comment to cover
additional circumstances. The Board
adopts comment 12(b)(1)(ii)–4 generally
as proposed, with a minor revision to
clarify that unauthorized use is not
limited to instances of robbery or fraud.
As discussed previously under
§ 226.2(a)(15), the term ‘‘credit card’’
does not include a check that accesses
a credit card account. Thus, in June
2007, the Board proposed to add
comment 12(b)–4 to provide that the
liability limits established in § 226.12(b)
do not apply to unauthorized
transactions involving the use of these
checks. Consumer groups in response
asserted that even if the Board declined
to expand the definition of ‘‘credit card’’
to include access checks, it should not
necessarily follow that any
unauthorized transactions involving the
use of these checks should be exempt
from the protections afforded by
§ 226.12(b). In particular, consumer
groups observed that this outcome
would lead to the anomalous result that
the consumer’s use of the credit card
number alone would receive the
protections of § 226.12(b), but the
consumer’s use of an access check
would not, even though in both cases,
the transaction is ultimately charged to
the consumer’s credit card account.
The Board adopts comment 12(b)–4 as
proposed, and thus does not extend
application of § 226.12(b) to access
checks in light of the statutory language
in TILA Section 133 requiring that the
unauthorized use involve the use of a
credit card. Nonetheless, as noted in the
June 2007 Proposal, the consumer may
still assert the billing error protections
under § 226.13 with respect to any
24 By contrast, ‘‘unauthorized electronic fund
transfer’’ under Regulation E is defined as an
electronic fund transfer from a consumer’s account
initiated by a person other than a consumer
‘‘without actual authority’’ to initiate the transfer
and from which the consumer receives no benefit,
but excludes a transfer initiated by a person who
was furnished the access device by the consumer.
See 12 CFR 205.2(m).
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unauthorized transaction using an
access check. Comment 12(b)–4 in the
final rule contains this clarification as
proposed.
Some industry commenters urged the
Board to adopt a time period within
which consumers must make claims for
unauthorized transactions made through
use of a credit card. The Board declines
to adopt such a time period. As noted
in the June 2007 Proposal, in contrast to
TILA Section 161 which requires
consumers to assert a billing error claim
within 60 days after a periodic
statement reflecting the error has been
sent, TILA Section 133 does not
prescribe a time frame for asserting an
unauthorized use claim. See 15 U.S.C.
1643.
Conditions for imposing liability.
Before a card issuer may impose any
liability for an unauthorized use of a
credit card, § 226.12(b) requires, among
other things, that the card issuer first
provide a means to identify the
cardholder on the account or the
authorized user of the card, such as a
signature, photograph, or fingerprint on
the card. As proposed in the June 2007
Proposal, comment 12(b)(2)(iii)–1 would
have updated the examples of the means
that a card issuer may provide for
identifying the cardholder on the
account or the authorized user of the
card to include additional biometric
means of identification. See
§ 226.12(b)(2). No commenters opposed
this proposed comment, and it is
adopted as proposed.
In addition, the June 2007 Proposal
would have revised comment
12(b)(2)(iii)–3 to clarify that a card
issuer may not impose liability for an
unauthorized use when merchandise is
ordered by telephone or Internet if the
person using the card without the
cardholder’s authority provides the
credit card number by itself or with
other information that appears on the
card. For example, in many instances, a
credit card will bear a separate 3- or 4digit number, which is typically printed
on the back of the card on the signature
block or in some cases on the front of
the card above the card number. Other
information on the card that may be
provided is the card expiration date.
While the provision of such information
may suggest that the person providing
the number is in possession of the card,
it does not enable the issuer to
determine that the person providing the
number is in fact the cardholder or the
authorized user. Consumer groups
supported this proposal, and no
commenter opposed the proposed
revision. Accordingly, comment
12(b)(2)(iii)–3 is adopted as proposed.
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As noted above, a creditor must
provide adequate notice of the
consumer’s maximum liability before it
may impose liability for an
unauthorized use of a credit card. In the
June 2007 Proposal, the Board proposed
Model Clause G–2(A), which can be
used to explain the consumer’s liability
for unauthorized use. No commenters
addressed the proposed model clause.
The final rule revises the language of
Model Clause G–2(A) to incorporate
optional language that an issuer may
provide in the event it allows a
consumer to provide notice of the
unauthorized use electronically. For
HELOCs subject to § 226.5b, at the
creditor’s option, the creditor may use
either Model Clause G–2 or G–2(A).
Reasonable investigation. Comment
12(b)–3 provides that a card issuer may
not automatically deny an unauthorized
use claim based solely on the
consumer’s failure or refusal to comply
with a particular request. In the May
2008 Proposal, the Board proposed to
amend the comment to specifically
provide that the issuer may not require
the cardholder to submit an affidavit or
to file a police report as a condition of
investigating an unauthorized use claim.
The proposed addition reflected the
Board’s concerns that such card issuer
requests could cause a chilling effect on
a cardholder’s ability to assert his or her
right to avoid liability for an
unauthorized transaction. The proposed
addition also would have codified in the
commentary guidance that had
previously only been stated in the
supplementary information
accompanying prior Board rulemakings.
See 59 FR 64351, 64352, December 14,
1994; 60 FR 16771, 16774, April 3,
1995.
While a few industry commenters
supported the proposal, most industry
commenters asserted that card issuer
requirements for affidavits or police
reports served a useful purpose in
deterring false or fraudulent assertions
of unauthorized use. In addition,
industry commenters also noted that
such documentation may be necessary
to help validate and appropriately
resolve a dispute, as well as to convince
local authorities to prosecute the person
responsible for the unauthorized
transaction. At a minimum, industry
commenters asked the Board to permit
card issuers to require cardholders to
provide a signed statement regarding the
unauthorized use.
Consumer groups strongly supported
the proposed provision, stating that
paperwork requirements and notary fees
could deter consumers from filing
legitimate unauthorized use claims. In
addition, consumer groups noted that
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some consumers continue to have
difficulty obtaining police reports in
connection with identity theft claims,
making it impossible to comply with
creditor requirements for police reports.
In such cases, consumer groups asserted
that a creditor should not be permitted
to impose liability on a victim of fraud
or identity theft because of the police’s
reluctance to take the report.
The final rule adopts the comment,
generally as proposed. As stated in prior
rulemakings and in the May 2008
Proposal, the Board is concerned that
certain card issuer requests could cause
a chilling effect on a cardholder’s ability
to assert his or her right to avoid
liability for an unauthorized transaction.
However, the Board recognizes that in
some cases, a card issuer may need to
provide some form of certification
indicating that the cardholder’s claim is
legitimate, for example, to obtain
documentation from a merchant
relevant to the claim or to pursue
chargeback rights. Accordingly, the
Board is revising the final comment to
clarify that a card issuer may require the
cardholder to provide a signed
statement supporting the asserted claim,
provided that the act of providing the
signed statement would not subject the
cardholder to potential criminal
penalty. For example, the card issuer
may include a signature line on the
billing error rights form that the
cardholder may send in to provide
notice of the claim, so long as the
signature is not accompanied by a
statement that the cardholder is
providing the notice under penalty of
perjury (or the equivalent). See
comment 12(b)–3.vi. The Board further
notes that notwithstanding the
prohibition on requiring an affidavit or
the filing of a police report as a
condition of investigating a claim of
unauthorized use, if the cardholder
otherwise does not provide sufficient
information to allow a card issuer to
investigate the matter, the card issuer
may reasonably terminate the
investigation as a result of the lack of
information.
Business use of credit cards. Section
226.12(b)(5) generally provides that a
card issuer and a business may agree to
liability for unauthorized use beyond
the limits established by the regulation
if 10 or more credit cards are issued for
use by the employees of that business.
Liability on an individual cardholder,
however, may only be imposed subject
to the $50 limitation established by
TILA and the regulation. The Board did
not propose guidance on this issue in
either the June 2007 or the May 2008
Proposal.
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One commenter in response to the
June 2007 Proposal urged the Board to
clarify the meaning of the term
‘‘employee’’ to include temporary
employees, independent contractors,
and any other individuals permitted by
an organization to participate in its
corporate card program, in addition to
traditional employees. The final rule
leaves § 226.12(b)(5) unchanged. The
Board notes that to the extent such
persons meet the definition of
‘‘employee’’ under state law, they could
be permissibly included in determining
whether an organization meets the 10 or
more employee threshold for imposing
additional liability.
12(c) Right of Cardholder To Assert
Claims or Defenses Against Card Issuer
Under TILA Section 170, as
implemented in § 226.12(c) of
Regulation Z, a cardholder may assert
against the card issuer a claim or
defense for defective goods or services
purchased with a credit card. The claim
or defense applies only as to unpaid
balances for the goods or services, and
if the merchant honoring the card fails
to resolve the dispute. The right is
further limited to disputes exceeding
$50 for purchases made in the
consumer’s home state or within 100
miles of the cardholder’s address. See
15 U.S.C. 1666i.25 In the June 2007
Proposal, the Board proposed to update
the regulation to address current
business practices and move guidance
currently in the footnotes to the
regulation or commentary as
appropriate.
In order to assert a claim under
§ 226.12(c), a cardholder must have
used a credit card to purchase the goods
or services associated with the dispute.
In the June 2007 Proposal, the Board
proposed to update the examples in
comment 12(c)(1)–1 of circumstances
that are covered by § 226.12(c) to
include Internet transactions charged to
the credit card account. No commenters
opposed this revision, which is adopted
as proposed.
Comment 12(c)(1)–1 also provides
examples of circumstances for which
the protections under § 226.12(c) do not
apply. In the June 2007 Proposal, the
Board proposed to delete the reference
to ‘‘paper-based debit cards’’ in
comment 12(c)(1)–1.iv. However, the
final rule retains this example of a type
of transaction excluded from § 226.12(c)
to address circumstances in which a
debit card transaction is submitted by
25 Certain merchandise disputes, such as the nondelivery of goods, may also be separately asserted
as a ‘‘billing error’’ under § 226.13(a)(3). See
comment 12(c)–1.
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paper-based means, such as when a
merchant takes an imprint of a debit
card and submits the sales slip in paper
to obtain payment.
Currently, footnote 24 and comment
12(c)(1)–1 provide that purchases
effected by a debit card when used to
draw upon an overdraft credit line are
exempt from coverage under § 226.12(c).
In the June 2007 Proposal, the Board
proposed to move the substance of
footnote 24 to comment 12(c)–3 and to
make a technical revision to comment
12(c)(1)–1. Consumer groups opposed
the substance of these provisions,
asserting that any debit card transaction
that accesses some form of credit should
be accorded the protections under
Regulation Z, whether the debit card
transaction accesses a traditional
overdraft line of credit covered by
Regulation Z or an overdraft service
covered instead by Regulation DD
(Truth in Savings). In their view, the
protections under Regulation Z are
stronger than those provided under
Regulation E (Electronic Funds
Transfer), which generally governs
rights and responsibilities for debit card
transactions. See 12 CFR parts 230 and
205. The Board continues to believe that
given potential operational difficulties
in applying the merchant claims and
defense provisions under § 226.12(c) to
what are predominantly electronic fund
transfers covered by Regulation E and
the Electronic Fund Transfer Act, an
exemption for such transactions from
Regulation Z coverage remains
appropriate. See 46 FR 20848, 20865
(Apr. 7, 1981). Accordingly, the
language previously contained in
footnote 24 is moved to comments
12(c)–3 and 12(c)(1)–1, as proposed.
As stated above, a disputed
transaction must meet certain
requirements before the consumer may
assert a claim or defense under
§ 226.12(c), including that the
cardholder first make a good faith
attempt to seek resolution with the
person honoring the credit card, and
that the transaction has occurred in the
same state as the cardholder’s current
designated address, or, if different,
within 100 miles from that address. See
§ 226.12(c)(3); TILA Section 170. The
Board proposed in June 2007 to
redesignate these conditions to
§ 226.12(c)(3)(i)(A) and (c)(3)(i)(B). No
comments were received on the
proposed change, and it is adopted as
proposed. Section 226.12(c)(3)(ii),
which sets forth the provision
previously contained in footnote 26
regarding the applicability of some of
the conditions, is also adopted as
proposed in the June 2007 Proposal.
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Because many telephone and Internet
transactions may involve merchants that
are based far from a cardholder’s
residence, consumer groups urged the
Board to amend the regulation to
explicitly provide that telephone and
Internet transactions are deemed to have
been made in the consumer’s home state
for purposes of the 100-mile geographic
limitation. The Board believes, however,
that the location where a telephone or
Internet transaction takes place remains
a matter best left to state law. Moreover,
the Board is not aware of widespread
incidences in which a merchant claim
asserted under § 226.12(c) has been
denied due to the merchant’s location.
Thus, if applicable state law provides
that a mail, telephone, or Internet
transaction occurs at the cardholder’s
address, such transactions would be
covered under § 226.12(c), even if the
merchant is physically located more
than 100 miles from the cardholder’s
address.
Guidance regarding how to calculate
the amount of the claim or defense that
may be asserted by the cardholder under
§ 226.12(c), formerly found in footnote
25, is moved to the commentary in
comment 12(c)–4 as proposed in the
June 2007 Proposal.
12(d) Offsets by Card Issuer Prohibited
TILA Section 169 prohibits card
issuers from taking any action to offset
a cardholder’s credit card indebtedness
against funds of the cardholder held on
deposit with the card issuer. 15 U.S.C.
1666h. The statutory provision is
implemented by § 226.12(d) of the
regulation. Section 226.12(d)(2)
currently provides that card issuers are
permitted to ‘‘obtain or enforce a
consensual security interest in the
funds’’ held on deposit. Comment
12(d)(2)–1 provides guidance on the
security interest provision. For example,
the security interest must be
affirmatively agreed to by the consumer,
and must be disclosed as part of the
account-opening disclosures under
§ 226.6. In addition, the comment
provides that the security interest must
not be ‘‘the functional equivalent of a
right of offset.’’ The comment states that
the consumer ‘‘must be aware that
granting a security interest is a
condition for the credit card account (or
for more favorable account terms) and
must specifically intend to grant a
security interest in a deposit account.’’
The comment gives some examples of
how this requirement can be met, such
as use of separate signature or initials to
authorize the security interest,
placement of the security agreement on
a separate page, or reference to a
specific amount or account number for
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the deposit account. The comment also
states that the security interest must be
‘‘obtainable and enforceable by creditors
generally. If other creditors could not
obtain a security interest in the
consumer’s deposit accounts to the
same extent as the card issuer, the
security interest is prohibited by
§ 226.12(d)(2).’’
In the June 2007 Proposal, the Board
requested comment on whether
additional guidance was needed and, if
so, the specific issues the guidance
should address. Several consumer
groups commented that any guidance
should explicitly require strong
measures to manifest a consumer’s
consent to grant a security interest,
specifically a separate written document
that must be independently signed by
the consumer and that references a
specific account. These commenters
also suggested that issuers should be
required to show that they are not
routinely taking security interests in
deposit accounts as the functional
equivalent of an offset, for example, by
either falling under a numerical
threshold (only a small percentage of
accounts have a security interest) or by
establishing a special program for
accounts with a security interest.
The Board is not aware of evidence
that would suggest that creditors are
routinely taking security interests in
deposit accounts as the functional
equivalent of offsets, and therefore
believes that it is unnecessary to require
measures such as numerical thresholds
or special programs. However, comment
12(d)(2)–1 is amended to state that
indicia of the consumer’s intent to grant
a security interest in a deposit account
include at least one of the procedures
listed in the comment (i.e., separate
signature or initials to authorize the
security interest, placement of the
security agreement on a separate page,
and reference to a specific amount of
funds or to a specific account number),
or a procedure that is substantially
similar in evidencing the consumer’s
intent. As stated in the June 2007
Proposal, questions have been raised
with the Board whether creditors must
follow all of the procedures specified in
the comment; while the Board believes
it is unnecessary to require creditors to
use all of these procedures to ensure the
consumer’s awareness of and intent to
create a security interest, it is reasonable
to expect creditors to follow at least one
of them.
No other changes to § 226.12(d) and
associated commentary were proposed,
and no other comments were received.
Therefore, other than the change to
comment 12(d)(2)–1 discussed above,
§ 226.12(d) and the associated
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commentary remain unchanged in the
final rule.
12(e) Through 12(g)
Sections § 226.12(e), (f), and (g)
address, respectively: The prompt
notification of returns and crediting of
refunds; discounts and tie-in
arrangements; and guidance on the
applicable regulation (Regulation Z or
Regulation E) in instances involving
both credit and electronic fund transfer
aspects. The Board did not propose any
changes to these provisions or the
associated commentary, and no
comments were received on them.
These provisions and the associated
commentary remain unchanged in the
final rule.
Section 226.13 Billing Error Resolution
TILA Section 161, as implemented in
§ 226.13 of the regulation, sets forth
error resolution procedures for billing
errors, and requires a consumer to
provide written notice of an error within
60 days after the first periodic statement
reflecting the alleged error is sent. 15
U.S.C. 1666. The written notice triggers
a creditor’s duty to investigate the claim
within prescribed time limits. In
contrast to the consumer protections in
§ 226.12 of the regulation, which are
limited to transactions involving the use
of a credit card, the billing error
procedures apply to any extension of
credit that is made in connection with
an open-end account.
13(a) Definition of Billing Error
Section 226.13(a) defines a ‘‘billing
error’’ for purposes of the error
resolution procedures. Under
§ 226.13(a)(3), the term ‘‘billing error’’
includes disputes about property or
services that are not delivered to the
consumer as agreed. See § 226.13(a)(3).
As originally proposed in June 2007,
comment 13(a)(3)–2 would have
provided that a consumer may assert a
billing error under § 226.13(a)(3) with
respect to property or services obtained
through any extension of credit made in
connection with a consumer’s use of a
third-party payment service.
In some cases, a consumer might pay
for merchandise purchased through an
Internet site using an Internet payment
service, with the funds being provided
through an extension of credit from the
consumer’s credit card or other openend account. For example, the consumer
may purchase an item from an Internet
auction site and use the payment service
to fund the transaction, designating the
consumer’s credit card account as the
funding source. As in the case of
purchases made using a check that
accesses a consumer’s credit card
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account, there may not be a direct
relationship between the merchant
selling the merchandise and the card
issuer when an Internet payment service
is used. Because a consumer has billing
error rights with respect to purchases
made with access checks, the June 2007
Proposal would have provided that the
billing error provisions would similarly
apply when a consumer makes a
purchase using a third-party payment
intermediary funded using the same
credit card account.
Consumer groups strongly supported
the Board’s proposal, stating that it
would help to resolve a number of
problems involving transactions
processed by third-party intermediary
payment services in which goods are
not received. Industry commenters
largely opposed the proposed comment,
however, urging the Board to treat
extensions of credit involving thirdparty payment intermediaries similarly
to transactions in which a consumer
uses an access check or credit card to
obtain a cash advance, and then uses
that cash to pay for a good or service.
Under such circumstances, a consumer
would be able to assert a billing error if
the wrong amount was funded, but not
if the good purchased with the funds
was not delivered as agreed.
Industry commenters also stated that
the proposed comment inappropriately
puts the burden of investigating billing
errors involving third-party payment
services on the card issuer, rather than
on the third-party payment intermediary
itself, even though the intermediary will
have more direct access to information
about the transaction. Industry
commenters were particularly
concerned about the lack of privity
between the card issuer and the end
merchant because in many cases the
merchant in a third-party intermediary
arrangement will not have agreed to
meet the requirements of participating
in the credit card network. Thus, a card
issuer would be unable to contact the
merchant or to charge back a transaction
in the event the consumer asserts a
billing error, thereby exposing the issuer
to considerably more risk for the
transaction. In this regard, some
industry commenters drew a contrast
between the use of third-party payment
services and the use of access checks,
noting that creditors are able to control
for risks for access check transactions by
either pricing those transactions
differently or by restricting the checks
that may be issued to the cardholder.
Industry commenters also raised a
number of operational considerations.
For example, commenters stated that
some consumers may use their credit
cards to fund their third-party
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intermediary accounts, but then not use
those funds for some time. In those
circumstances, issuers would be unable
to trace a disputed transaction back to
the purchased good or service because
the issuer would not receive any
information about that subsequent
transaction. Consequently, while they
opposed the proposed comment in
principle, a few industry commenters
suggested that the proposed comment
might be workable only if it were
limited to circumstances in which the
credit card account is used specifically
for a particular purchase that can be
identified (for example, where funds
from the card are used
contemporaneously, the amount of the
purchase and ‘‘funding’’ are the same,
and they can be traced and tracked).
Another industry commenter asked for
guidance on how the proposed
comment would apply where the
purchase of a good or service results
from the commingling of funds, only a
portion of which can be attributed to an
extension of credit from a credit card
account.
The Board continues to believe that it
is appropriate to apply the billing error
provisions to transactions made through
a third-party intermediary using a credit
card account 26 just as they would apply
to purchases made with checks that
access the same credit card account.
However, in light of certain operational
issues raised by commenters, the final
rule limits the applicability of comment
13(a)(3)–2 to extensions of credit that (1)
are obtained at the time the consumer
purchases the good or service through
the third-party payment intermediary;
and (2) match the amount of the
purchase transaction for the good or
service including any ancillary taxes
and fees (such as shipping and handling
costs and/or taxes).
From the consumer’s perspective,
there is likely to be little difference
between his or her use of a credit card
to make a payment directly to the
merchant on a merchant’s Internet Web
site or to make a payment to the
merchant through a third-party
intermediary. Indeed, in some cases, the
merchant may not otherwise accept
credit cards, making the use of the thirdparty intermediary service the
consumer’s most viable option of paying
for the good or service. In other cases,
the consumer may not want to provide
his or her credit card number or other
26 Although the billing error provisions apply to
extensions of credit made through open-end credit
plans more generally, the Board is not aware of any
circumstances in which a transaction made to fund
a third-party intermediary transaction is initiated
with any open-end credit plan other than a credit
card.
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information to the merchant for security
reasons. Nonetheless, the consumer may
reasonably expect that transactions
made using his or her credit card
account would be afforded the billing
error protections just as if the consumer
used an access check to purchase the
good or service. To the extent that such
transactions may pose additional risk to
the creditor due to the lack of privity
between the creditor and the merchant,
nothing in the rule would prohibit the
creditor from pricing the transaction
differently, just as access check
transactions are often priced differently
from other purchases made using a
credit card.
As noted above, comment 13(a)(3)–2
is limited to extensions of credit that are
obtained in connection with the
consumer’s purchase of a good or
service using the third-party payment
intermediary and where the purchase
amount of the transaction including any
ancillary taxes and fees (such as
shipping and handling costs and/or
taxes) matches the amount of the
extension of credit. In those
circumstances, the Board understands
that credit card network rules generally
require that specific information about
the extension of credit, including the
name of the merchant from whom the
consumer has purchased the good or
service and the purchase amount, be
passed through to the creditor, which
would allow the creditor to identify the
particular purchase. The final rule does
not extend billing error rights to
extensions of credit that are made to
fund an account held by a third-party
payment intermediary if the consumer
does not contemporaneously use those
funds to purchase a good or service at
that time. For example, a consumer may
use his or her credit card to fund the
consumer’s account held at a third-party
payment intermediary for $100, but then
some time later purchase a good or
service using some or all of the $100 in
funds in that account. Under those
circumstances, the creditor would not
have any information about subsequent
transactions made using the funds from
the $100 extension of credit to enable
the creditor to investigate the claim. The
Board considers the $100 extension of
credit in that scenario to be equivalent
to a cash advance, which would allow
the consumer to assert a billing error if
the wrong amount is funded, but any
problems with the delivery of that good
or service would not be considered a
billing error for purposes of
§ 226.13(a)(3).
The revised comment also does not
cover extensions of credit that are made
to fund only a portion of the purchase
amount, where the consumer may use
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another source of funds to fund the
remaining amount. For example, the
consumer may make a $50 purchase
using a third-party payment
intermediary service, but have $20 in
his or her account held by the payment
intermediary. The consumer may in this
case use a credit card account to cover
the remaining $30 of the purchase. In
this ‘‘split tender’’ example where the
purchase is funded by a commingling of
multiple payment sources, including a
credit card account, the Board believes
that the operational challenges in
resolving any disputes arising from the
purchased good or service, including
how to credit the purchase amount back
to the consumer, outweigh any resulting
benefits to the consumer in treating any
disputes regarding the delivery of the
good purchased as a billing error under
§ 225.13(a)(3).
The Board’s adoption of a final rule
providing consumers error resolution
rights when they use their credit card
account in connection with third-party
payment intermediary services in some
circumstances does not preclude a
future possible change to the regulation
extending these rights to additional
circumstances in which purchases made
through a third-party payment
intermediary service are funded in
whole or in part using a credit card
account. The Board intends to continue
to study this issue, and other issues
related to third-party payment
intermediaries more generally, and may
consider in the future whether
additional protections under Regulation
Z and other consumer financial services
regulations are necessary with respect to
consumer usage of these services.
The June 2007 Proposal also proposed
a new comment 13(a)(3)–3 to clarify that
prior notice to the merchant is not
required before the consumer can assert
a billing error that the good or service
was not accepted or delivered as agreed.
One industry commenter urged the
Board to reconsider the proposed
comment, stating that in many cases,
such as in the event of non-delivery, a
dispute might be more efficiently
resolved if the consumer contacted the
merchant first before asserting a billing
error claim with the creditor. Consumer
groups supported the proposed
comment. In adopting the comment as
proposed, the Board notes that in
contrast to claims or defenses asserted
under TILA Section 170 and § 226.12(c)
of the regulation, which require that the
cardholder first make a good faith
attempt to resolve a disagreement or
problem with the person honoring the
credit card, the billing error provisions
under TILA do not require the consumer
to first notify and attempt to resolve the
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dispute with the person honoring the
credit card before asserting a billing
error directly with the creditor. See 15
U.S.C. 1666i.
13(b) Billing Error Notice
To assert a billing error, a consumer
must provide a written notice of the
error to the creditor no later than 60
days after the creditor transmitted the
first periodic statement that reflects the
alleged error. See § 226.13(b). The June
2007 Proposal would have revised
comment 13(b)–1 to incorporate
guidance currently in footnote 28 stating
that a creditor need not comply with the
requirements of § 226.13(c) through (g)
if the consumer voluntarily withdraws
the billing error notice. In addition, the
June 2007 Proposal would have added
new comment 13(b)–2 to incorporate
guidance currently in footnote 29 stating
that the creditor may require that the
written billing error notice not be made
on the payment coupon or other
material accompanying the periodic
statement if the creditor so states in the
billing rights statement on the accountopening disclosure and annual billing
rights statement. Proposed comment
13(b)–2 further would have provided
that billing error notices submitted
electronically would be deemed to
satisfy the requirement that billing error
notices be provided in writing, provided
that the creditor has stated in its billing
rights statement that it will accept
notices submitted electronically,
including how the consumer can submit
billing error notices in this manner.
No commenters opposed the proposed
revisions to the commentary under
§ 226.13(b), and these comments are
adopted as proposed. In addition, the
Board is revising Model Forms G–2, G–
2(A), G–3, G–3(A), G–4 and G–4(A) to
add optional language creditors can use
if they elect to accept billing error
notices (or notices of loss or theft of
credit cards) electronically.
13(c) Time for Resolution; General
Procedures
Section 226.13(c) generally requires a
creditor to mail or deliver written
acknowledgement to the consumer
within 30 days of receiving a billing
error notice, and to complete the billing
error investigation procedures within
two billing cycles (but no later than 90
days) after receiving a billing error
notice. To ensure that creditors
complete their investigations in the time
period set forth under TILA, in June
2007 the Board proposed to add new
comment 13(c)(2)–2 which would have
provided that a creditor must complete
its investigation and conclusively
determine whether an error occurred
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within the error resolution timeframes.
Once this period has expired, the
proposed comment further provided
that the creditor may not reverse any
corrections it has made related to the
asserted billing error, including any
previously credited amounts, even if the
creditor subsequently obtains evidence
indicating that the billing error did not
occur as asserted.
In response to the June 2007 Proposal,
consumer groups urged the Board to
adopt the comment to prevent
unwelcome consumer surprise when a
creditor reverses an error finding
months later. Industry commenters in
contrast asserted that the proposed
comment unreasonably prevented
creditors from considering evidence that
is presented after the error timeframes.
Industry commenters noted, moreover,
that disputes today are much more
numerous and complex to investigate
and resolve, thus supporting the case for
a longer, rather than shorter, timeframe.
In this regard, industry commenters
urged the Board, at a minimum, to
provide exceptions for instances of
consumer fraud or bad faith in asserting
a billing error.
Industry commenters also stated that
the proposed comment would
effectively nullify the statutory
forfeiture penalty provision under TILA
Section 161(e) which, they stated, caps
the amount that may be forfeited by a
creditor for failure to comply with the
billing error provisions at $50. 15 U.S.C.
1666(e). In their view, TILA Section
161(e) reflects the intent of Congress to
balance the need for timely
investigations against potential unjust
enrichment to consumers. Thus,
commenters stated that if a creditor
receives information about a disputed
transaction after the two-billing-cycle
investigation period which indicates
that an error did not occur as alleged,
TILA Section 161(e) would permit the
creditor to reverse the credit, minus the
statutory $50 penalty.
Comment 13(c)(2)–2 as adopted states
that the creditor must comply with the
error resolution procedures and
complete its error investigation within
the time period under § 226.13(c)(2). For
example, if the creditor determines that
an error did not occur as asserted after
the error resolution time frame has
expired, it generally may not reverse
funds that were previously credited to
the consumer’s account. Similarly, if a
creditor fails to comply with a billing
error requirement, such as mailing or
delivering a written explanation stating
why an error did not occur as asserted,
within the billing error period, the
creditor generally must credit the
consumer’s account in the amount of
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the disputed error as well as related
finance or other charges, as applicable.
Like the proposal, the final comment
does not reflect the statutory forfeiture
provision in TILA § 161(c).
The purpose of the billing error
resolution time frame set forth in TILA
Section 161 is to enable consumers to
have their error claims investigated and
resolved promptly. In short, TILA
Section 161, as implemented by
§ 226.13, is intended to bring finality to
the billing error resolution process, and
avoid the potential of undue surprise for
consumers caused by the reversal of
previously credited funds when a
creditor fails to complete their
investigation in a timely manner. Thus,
the Board does not interpret the
statutory forfeiture penalty under TILA
Section 161(e) as being intended to
override Section 161’s overall
protections. In this regard, the Board
notes that TILA’s administrative and
civil liability provisions in TILA
Sections 108 and 130, respectively,
support this reading of Section 161.
That is, if a creditor does not comply
with the substantive requirements of
TILA Section 161 and complete their
investigation in the established
timeframe (i.e., two complete billing
cycles), the creditor also may be subject
to administrative or civil penalties.
These provisions serve to facilitate
finality in the billing error process by
ensuring that the investigation is closed
within the time period set forth in the
statute.
The final comment is also revised to
clarify that creditors have two complete
billing cycles to investigate after
receiving a consumer’s notice of a
billing error. Thus, if a creditor receives
a billing error notice mid-cycle, it would
have the remainder of that cycle plus
the next two full billing cycles to
resolve the error. See comment 13(c)(2)–
1. Comment 13(e)–3, which cross
references comment 13(c)(2)–2, is also
adopted as proposed in the June 2007
Proposal.
13(d) Rules Pending Resolution
Once a consumer asserts a billing
error, the creditor is prohibited under
§ 226.13(d) from taking certain actions
with respect to the dispute in order to
ensure that the consumer is not
otherwise discouraged from exercising
his or her billing error rights. For
example, the creditor may not take
action to collect any disputed amounts,
including related finance or other
charges, or make or threaten to make an
adverse report, including reporting that
the amount or account is delinquent, to
any person about the consumer’s credit
standing arising from the consumer’s
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failure to pay the disputed amount or
related finance or other charges.
Currently, § 226.13(d) prohibits a card
issuer from deducting through an
automated payment plan, any part of the
disputed amount or related charges from
a cardholder’s deposit account if the
deposit account is also held by the card
issuer, provided that the cardholder has
provided a billing error notice at least
three business days before the
scheduled payment date. To reflect
current payment processing practices,
the Board proposed in June 2007 to
extend the prohibition to all automatic
deductions from any consumer deposit
account where the deduction is
pursuant to the consumer’s enrollment
in a card issuer’s automatic payment
plan. See proposed § 226.13(d)(1) and
comment 13(d)(1)–4. The intent of the
proposal was to ensure that a cardholder
whose payments are automatically
debited (via the card issuer’s automatic
payment service) from a deposit account
maintained at a different financial
institution would have the same
protections afforded to a cardholder
whose deposit account is maintained by
the card issuer. For example, if the
cardholder has agreed to pay a
predetermined amount each month and
subsequently disputes one or more
transactions that appear on a statement,
the card issuer must ensure that it does
not debit the consumer’s deposit
account for any part of the amount in
dispute, provided that the card issuer
has received sufficient notice.
In response to the June 2007 Proposal,
some industry commenters stated that
the proposal reflected a reasonable
balance. Other industry commenters
stated that the proposal introduced
operational challenges which could
result in significant inconvenience for
the customer and the creditor. For
example, once a dispute related to a
transaction is received, a creditor would
have to recalculate the required
payment amount to exclude the
disputed charges and cause the next
automatic debit of the customer’s
deposit account to include only that
recalculated payment amount. Industry
commenters stated that the process of
analyzing the dispute and
communicating this information to the
area which manages payments could
delay the receipt of the payment to the
detriment of the consumer. Consumer
groups supported the proposal, stating
that the change would ensure that all
consumers who use automatic payment
plans offered by their card issuer to pay
their credit card bills have a meaningful
ability to invoke their billing error
rights.
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The revisions to § 226.13(d)(1) are
adopted, as proposed. Although a few
industry commenters raised certain
operational issues, these concerns
would also appear to apply to automatic
debits from accounts held by the card
issuer itself. Accordingly, the Board is
not persuaded there is a need to
distinguish automatic payment plans
that debit a cardholder’s deposit
account held at the card issuer from
plans that debit a cardholder’s deposit
account held at a different financial
institution. Cardholders should not have
different billing error rights as a
consequence of enrolling in an
automated payment plan offered by the
card issuer based on where their deposit
accounts are held. Section 226.13(d)(1)
as revised applies whether the card
issuer operates the automatic payment
plan itself or outsources the service to
a third-party service provider, but
would not apply where the cardholder
has enrolled in a third-party bill
payment service that is not offered by
the card issuer. Thus, for example, the
revised rule does not apply where the
consumer uses his or her deposit
account-holding institution’s billpayment service to pay his or her credit
card bill (unless the deposit accountholding institution has also issued the
credit card). Comment 13(d)(1)–4 is also
revised to reflect the adopted change as
proposed.
Section 226.13(d)(3) is adopted as
proposed in the June 2007 Proposal to
incorporate the text of footnote 27
prohibiting a creditor from accelerating
a consumer’s debt or restricting or
closing the account because the
consumer has exercised billing error
rights. In addition, the Board is
retaining portions of comment 13–1,
which it had proposed to delete, to
retain the reference to the statutory
forfeiture penalty under TILA Section
161(e) in the event a creditor fails to
comply with any of the billing error
requirements under § 226.13.
Accordingly, comment 13–2, which was
proposed to be redesignated as comment
13–1, is retained in place in the
commentary. No comments were
received on these provisions.
13(f) Procedures if Different Billing
Error or not Billing Error Occurred
Section 226.13(f) sets forth procedures
for resolving billing error claims if the
creditor determines that no error or a
different error occurred. A creditor must
first conduct a reasonable investigation
before a creditor may deny a consumer’s
claim or conclude that the billing error
occurred differently than as asserted by
the consumer. See TILA Section
161(a)(3)(B)(ii); 15 U.S.C.
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1666(a)(3)(B)(ii). Footnote 31 currently
provides that to resolve allegations of
nondelivery of property or services,
creditors must determine whether
property or services were actually
delivered, mailed, or sent as agreed. To
resolve allegations of incorrect
information on a periodic statement due
to an incorrect report, creditors must
determine that the information was
correct.
The June 2007 Proposal proposed to
delete footnote 31 as unnecessary in
light of the general creditor obligation
under § 226.13(f) to conduct a
reasonable investigation. Consumer
advocates, however, urged the Board to
retain the substance of the footnote,
noting that it requires issuers to take
concrete steps for resolving claims of
non-delivery such as obtaining delivery
records or contacting merchants.
Without this guidance, advocates
expressed concern that issuers would
conduct more perfunctory
investigations, which, in their view, has
been the case with respect to some
creditors applying the same ‘‘reasonable
investigation’’ standard in investigations
into allegations of errors on credit
reports under the FCRA. 15 U.S.C. 1681
et seq.
In light of these concerns, the Board
proposed in May 2008 to add comment
13(f)–3 which would have contained the
substance of footnote 31. The proposed
comment also would have included
guidance on conducting a reasonable
investigation of a claim of an
unauthorized transaction to harmonize
the standards under both § 226.12(b)
and § 226.13(a)(1). Specifically, the
Board proposed to include applicable
guidance currently provided for
unauthorized transaction claims under
§ 226.12(b) in proposed comment 13(f)–
3. See comment 12(b)–3. The proposed
comment also would have paralleled
proposed guidance under comment
12(b)–3 to provide that a creditor may
not automatically deny a claim based
solely on the consumer’s failure or
refusal to comply with a particular
request, including a requirement that
the consumer submit an affidavit or file
a police report. Lastly, the proposed
comment included illustrations on the
procedures that may be followed in
investigating different types of alleged
billing errors.
Both industry and consumer group
commenters generally supported the
proposed comment. Consumer groups
stated that retaining the text of footnote
31 in the proposed comment would
help to ensure that creditors conduct
substantive investigations of billing
disputes, and urged the Board to
provide guidance for all types of billing
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error disputes, including specified steps
that a creditor should take to conduct a
reasonable investigation. One trade
association urged the Board to revise the
commentary language requiring
creditors to confirm that services or
property were actually delivered when
there is a claim of non-performance
because the merchant, and not the
creditor, is in the best place to make this
determination. This commenter also
urged the Board to provide additional
guidance to outline the parameters of
what constitutes a ‘‘reasonable
investigation’’ to avoid potential
disputes between issuers, consumers,
and examiners.
Industry commenters opposing the
proposed comment primarily raised the
same concerns they had previously
raised with respect to the proposed
commentary revisions to § 226.12(b)
which explicitly stated that a card issuer
could not require a consumer to provide
an affidavit or file a police report as a
condition of investigating a claim of
unauthorized use.
The final rule adopts comment 13(f)–
3 generally as proposed, with revisions
to conform to the parallel comment
adopted under § 226.12(b) with respect
to unauthorized use, which would
prohibit a card issuer from requiring an
affidavit or the filing of a police report.
See comment 12(b)–3, discussed above.
The Board believes that incorporating
all of the prior guidance pertaining to
the investigation of billing errors in a
single place would facilitate compliance
for creditors. In addition, as stated in
the supplementary information
accompanying the May 2008 Proposal,
adoption of the guidance currently set
forth under § 226.12(b) with respect to
unauthorized transactions under
§ 226.13 would harmonize the standards
under the two provisions. However,
because what might constitute a
‘‘reasonable investigation’’ is necessarily
a case-by-case determination, the Board
declines to prescribe a specific series of
steps or measures that a creditor must
undertake in investigating a particular
billing error claim.
13(g) Creditor’s Rights and Duties After
Resolution
Section 226.13(g) specifies the
creditor’s rights and duties once it has
determined, after a reasonable
investigation under § 226.13(f), that a
consumer owes all or a portion of the
disputed amount and related finance or
other charges. In the June 2007
Proposal, the Board proposed guidance
to clarify the length of time the
consumer would have to repay the
amount determined still to be owed
without incurring additional finance
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charges (i.e., the grace period) that
would apply under these circumstances.
Specifically, the Board proposed to
revise comment 13(g)(2)–1 to provide
that before a creditor may collect any
amounts owed related to a disputed
charge that is determined to be proper,
the creditor must provide the consumer
a period of time equivalent to any grace
period disclosed under proposed
§§ 226.6 or 226.7, as applicable, to pay
the disputed amount as well as related
finance or other charges (assuming that
the consumer was entitled to a grace
period at the time the consumer asserted
the alleged error). As explained in the
supplementary information to the June
2007 Proposal, this interpretation was
necessary to ensure that consumers are
not discouraged from asserting their
statutory billing rights by putting the
consumer in the same position (that is,
with the same grace period) as if the
consumer had not disputed the
transaction in the first place. No
comments were received on the
proposed change, and comment
13(g)(2)–1 is adopted as proposed.
13(i) Relation to Electronic Fund
Transfer Act and Regulation E
Section 226.13(i) is designed to
facilitate compliance when financial
institutions extend credit incident to
electronic fund transfers that are subject
to the Board’s Regulation E, for
example, when the credit card account
is used to advance funds to prevent a
consumer’s deposit account from
becoming overdrawn or to maintain a
specified minimum balance in the
consumer’s account. See 12 CFR part
205. The provision provides that under
these circumstances, the creditor should
comply with the error resolution
procedures of Regulation E, rather than
those in Regulation Z (except that the
creditor must still comply with
§ 226.13(d) and (g)). In the June 2007
Proposal, the Board proposed to revise
the examples in comment 13(i)–2 of
incidental credit that is governed solely
by the error resolution procedures in
Regulation E to specifically refer to
overdraft protection services that are not
subject to the Board’s Regulation Z
when there is no agreement between the
creditor and the consumer to extend
credit when the consumer’s account is
overdrawn.
No industry commenters addressed
this provision. However, consumer
groups asserted that the Board should
reconsider its prior determination not to
cover overdraft loan products under
Regulation Z and remove the example
entirely. The Board has determined that
it remains appropriate to exclude
overdraft services under Regulation Z,
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and instead address concerns about this
product under Regulations DD and E.
Consistent with this determination, the
Board is adopting comment 13(i)–2
generally as proposed, with a minor
revision to amend the example to refer
to overdraft services, instead of
overdraft protection plans.
In the June 2007 Proposal, the Board
also solicited comment as to whether it
should include any additional examples
of incidental credit that should be
addressed under the error resolution
procedures of Regulation E, rather than
those of Regulation Z. See comment
13(i)–2. Consumer groups opposed the
addition of new examples, asserting that
Regulation E provides less protection
than Regulation Z with respect to error
resolution. No other commenters
provided any additional examples, and
the provision is unchanged.
Technical revisions. In addition to
moving the substance of footnotes 27
and 31 as discussed above, the Board is
also adopting technical revisions which
move the substance of footnotes 28–30
in the current rule to the regulation or
commentary, as appropriate. (See
redesignation table below.) References
to ‘‘free-ride period’’ in the regulation
and commentary are replaced with
‘‘grace period,’’ without any intended
substantive change, for the reasons set
forth in the section-by-section analysis
to § 226.6(b)(3).
Section 226.14 Determination of
Annual Percentage Rate
As discussed in the section-by-section
analysis to § 226.7 above, Regulation Z
currently requires disclosure on
periodic statements of both the effective
APR and the corresponding APR. The
regulation also requires disclosure of the
corresponding APR in account-opening
disclosures, change-in-terms notices,
advertisements, and other documents.
The computation methods for both the
corresponding APR and the effective
APR are implemented in § 226.14 of
Regulation Z. Section 226.14 also
provides tolerances for accuracy in APR
disclosures.
As also discussed in the section-bysection analysis to § 226.7, the June
2007 Proposal contained two alternative
approaches regarding the computation
and disclosure of the effective APR.
Under the first alternative, the Board
proposed to retain the requirement that
the effective APR be disclosed on
periodic statements, with modifications
to the rules for computing and
disclosing the effective APR to reflect an
approach tested with consumers. See
proposed §§ 226.7(b)(7) and 226.14(d).
For home-equity plans subject to
§ 226.5b, the Board proposed to allow a
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creditor to comply with the current
rules applicable to the effective APR;
thus, creditors offering home-equity
plans would not be required to make
changes in their periodic statement
systems for such plans at this time. See
proposed §§ 226.7(a)(7) and 226.14(c).
Alternatively, the Board proposed that
at the creditor’s option, it could instead
calculate and disclose an effective APR
for its home-equity plans under any
revised rules adopted for disclosure of
the effective APR for open-end (not
home-secured) credit.
The second alternative proposed by
the Board was to eliminate the
requirement to disclose the effective
APR on the periodic statement. Under
the second alternative, for a homeequity plan subject to § 226.5b, the
Board proposed that a creditor would
have the option to disclose the effective
APR according to current rules or not to
disclose an effective APR. The Board’s
proposed alternative versions of
§ 226.14 reflected these two proposed
alternatives.
Under either alternative, the Board
did not propose to revise substantively
the current provisions in § 226.14(a)
(dealing with APR tolerances) and (b)
(guidance on calculating the APR for
certain disclosures other than the
periodic statement), but minor technical
changes were proposed to reflect
changes in terminology and to eliminate
footnotes, moving their substance into
the text of the regulation. No comments
were received on these changes, and
they are adopted in the final rule as
proposed.
For the reasons discussed in the
section-by-section analysis to § 226.7,
the Board is eliminating the requirement
to disclose the effective APR on periodic
statements. Consistent with the
proposal, for a home-equity plan subject
to § 226.5b, a creditor has the option to
disclose an effective APR (according to
the current rules in Regulation Z for
computing and disclosing the effective
APR, set forth in § 226.14(c)), or not to
disclose an effective APR. The option to
continue to disclose the effective APR
allows creditors offering home-equity
plans to avoid making changes in their
periodic statement systems at this time.
As discussed earlier, the Board is
undertaking a review of home-secured
credit, including HELOCs; the rules for
computing and disclosing the APR for
HELOCs could be the subject of
comment during the review of rules
affecting HELOCs.
As stated in the June 2007 Proposal,
no guidance is given for disclosing the
effective APR on open-end (not homesecured) plans, since the requirement to
provide the effective APR on such plans
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5369
is eliminated. Proposed §§ 226.14(d)
and (e), which would have set forth the
revised rules for calculating an effective
APR for open-end (not home-secured)
credit, are withdrawn. Section 226.14(d)
is retained in its current form, rather
than being redesignated as § 226.14(c)(5)
as proposed. Minor technical changes
are made to § 226.14(c) and the
accompanying commentary as
proposed, including redesignation of
comments to assist users in locating
comments relevant to the applicable
regulatory provisions.
Section 226.16 Advertising
TILA Section 143, implemented by
the Board in § 226.16, governs
advertisements of open-end credit
plans. 15 U.S.C. 1663. The statutory
provisions apply to the advertisement
itself, and therefore, the statutory and
regulatory requirements apply to any
person advertising an open-end credit
plan, whether or not such person meets
the definition of creditor. See comment
2(a)(2)–2. The Board proposed several
changes to the advertising rules in
§ 226.16 in the June 2007 Proposal.
Changes were proposed in order to
ensure meaningful disclosure of
advertised credit terms, alleviate
compliance burden for certain
advertisements, and implement
provisions of the Bankruptcy Act. The
Board’s proposals related to trigger term
disclosures generally and additional
disclosures for minimum monthly
payment advertising, introductory rates,
alternative disclosures for television and
radio advertisements, and guidance on
use of the word ‘‘fixed’’ in connection
with an APR. Based in part on
comments to the June 2007 Proposal,
the Board proposed additional changes
to the advertising rules in the May 2008
Proposal related to promotional rates
(referred to as introductory rates in the
June 2007 Proposal) and deferred
interest offers.
Deferred interest offers. Many
creditors offer deferred interest plans
where consumers may avoid paying
interest on purchases if the outstanding
balance is paid in full by the end of the
deferred interest period. If the
outstanding balance is not paid in full
when the deferred interest period ends,
these deferred interest plans often
require the consumer to pay interest that
has accrued during the deferred interest
period. Moreover, these plans typically
also require the consumer to pay
interest accrued from the date of
purchase if the consumer defaults on
the credit agreement. Some deferred
interest plans define default under the
card agreement to include failure to
make a minimum payment during the
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deferred interest period while other
plans do not. Advertisements often
prominently disclose the possibility of
financing the purchase of goods or
services at no interest.
In May 2008, the Board proposed to
use its authority under TILA Section
143(3) to add a new § 226.16(h) to
address the Board’s concern that the
disclosures currently required under
Regulation Z may not adequately inform
consumers of the terms of deferred
interest offers. 15 U.S.C. 1663(3).
Specifically, the Board proposed to
require that the deferred interest period
be disclosed in immediate proximity to
each statement regarding interest or
payments during the deferred interest
period. The Board also proposed that
certain information about the terms of
the deferred interest offer be disclosed
in close proximity to the first statement
regarding interest or payments during
the deferred interest period.
The final rules adopted by the Board
and other federal banking agencies
published elsewhere in today’s Federal
Register do not permit issuers subject to
those rules to establish deferred interest
plans in which creditors can
retroactively charge interest on prior
transactions. Accordingly, the Board is
withdrawing proposed § 226.16(h).
Clear and conspicuous standard. In
June 2007, the Board proposed to
implement Section 1309 of the
Bankruptcy Act, which requires the
Board to provide guidance on the
meaning of ‘‘clear and conspicuous’’ as
it applies to certain disclosures required
by Section 1303(a) of the Bankruptcy
Act. Under Section 1303(a) of the
Bankruptcy Act, when an introductory
rate is stated in a direct mail application
or solicitation for credit cards or
accompanying promotional materials,
the time period in which the
introductory period will end and the
rate that will apply after the end of the
introductory period must be stated ‘‘in
a clear and conspicuous manner’’ in a
prominent location closely proximate to
the first listing of the introductory rate.
The statute requires these disclosures to
be ‘‘reasonably understandable and
designed to call attention to the nature
and significance of the information in
the notice.’’
The Board proposed in the June 2007
Proposal that creditors clearly and
conspicuously disclose when the
introductory period will end and the
rate that will apply after the end of the
introductory period if the information is
equally prominent to the first listing of
the introductory rate to which it relates.
The Board also proposed in comment
16–2 that if these disclosures are the
same type size as the first listing of the
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introductory rate, they will be deemed
to be equally prominent.
As discussed more fully below in the
section-by-section analysis to
§ 226.16(g), the Board amended
proposed comment 16–2 in the May
2008 Proposal to apply the standard to
‘‘promotional rates.’’ Furthermore, in
the May 2008 Proposal, the Board
proposed additional requirements for
deferred interest offers. As part of these
requirements, the Board proposed to
apply the same clear and conspicuous
standard for certain disclosures related
to deferred interest offers as the Board
proposed to require for promotional rate
advertisements.
The Board received a few comments
on the June 2007 proposed comment
16–2. In addition, the Board consulted
with the other federal banking agencies,
the NCUA, and the FTC, consistent with
Section 1309 of the Bankruptcy Act.
Consumer group commenters and one of
the federal banking agencies the Board
consulted suggested that the safe harbor
for complying with the ‘‘equally
prominent’’ requirement be amended to
require terms to have the same
‘‘highlighting.’’ The consumer group
commenters further suggested that the
equal prominence safe harbor be a
requirement that applied to all
advertising terms and not just
promotional rate information.
Presumably, the commenters believed
that the equal prominence standard
should be applied to all requirements in
§ 226.16 where a term triggers some
additional disclosures; that is, the
additional disclosures would be
required to be equally prominent to the
term that triggered such disclosures.
The Board is adopting proposed
comment 16–2, renumbered as comment
16–2.ii., as proposed in May 2008,
except references to provisions related
to deferred interest offers have been
deleted due to the Board’s decision to
withdraw the advertising disclosure
requirements related to deferred interest
plans. As discussed in the June 2007
Proposal, the Board believes that
requiring equal prominence for certain
information calls attention to the nature
and significance of such information by
ensuring that the information is at least
as significant as the terms to which it
relates. In the June 2007 Proposal, the
Board noted that an equally prominent
standard currently applies to
advertisements for HELOCs under
§ 226.16(d)(2) with respect to certain
information related to an initial APR.
Consequently, the Board believes this is
the appropriate standard for information
related to promotional rates and
deferred interest offers as well. In terms
of the safe harbor, the Board believes
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that type size provides a bright line
standard to determine whether terms are
equally prominent. To require similar
‘‘highlighting’’ would be an ambiguous
standard. Furthermore, requiring the
text of the terms to be identical may be
overly prescriptive and may not provide
sufficient flexibility to advertisers. For
example, if an advertiser presented a
promotional rate in 16-point font in
green text and disclosed a promotional
period in 16-point font in blue text
closely proximate to the rate, the terms
would not be identical, but the
promotional period may be equally
prominent to the promotional rate.
Furthermore, comment 16–2.ii.
(proposed as comment 16–2 in the May
2008 Proposal) clarifies that the equally
prominent standard will apply only to
written and electronic advertisements.
As discussed in more detail in the
section-by-section analysis to
§ 226.16(g)(1) below, the Board is
expanding the types of advertisements
to which the requirements of § 226.16(g)
would apply to include non-written,
non-electronic advertisements, such as
telephone marketing, radio and
television advertisements. However,
because equal prominence is a difficult
standard to measure outside the context
of written and electronic
advertisements, the Board believes that
the guidance on clear and conspicuous
disclosures, as set forth in comment 16–
2.ii. (proposed as comment 16–2 in the
May 2008 Proposal), should apply
solely to written and electronic
advertisements. Disclosures required
under § 226.16(g)(4) for non-written,
non-electronic advertisements, while
not required to meet the clear and
conspicuous standard in comment 16–
2.ii. (proposed as comment 16–2 in the
May 2008 Proposal), are required to
meet the general clear and conspicuous
standard as set forth in comment 16–1.
Other Technical Changes. Comment
16–2, as adopted in the July 2008 Final
HOEPA Rule, has been renumbered as
comment 16–2.i. Moreover, technical
changes proposed to comment 16–1 are
adopted as proposed in the May 2008
Proposal. Comments 16–3 through 16–7,
as adopted in the July 2008 Final
HOEPA Rule, remain unchanged. 73 FR
44522, 44605, July 30, 2008.
16(b) Advertisement of Terms That
Require Additional Disclosures
Under § 226.16(b), certain terms
stated in an advertisement require
additional disclosures. In the June 2007
Proposal, the Board proposed to move
the substance currently in § 226.16(b) to
§ 226.16(b)(1), with some amendments,
and proposed a new requirement for
additional disclosures when a minimum
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monthly payment is stated in an
advertisement.
Paragraph 16(b)(1)
Negative terms as triggering terms.
Triggering terms are specific terms that,
if disclosed in an advertisement,
‘‘trigger’’ the disclosure under
§ 226.16(b) (which is renumbered as
§ 226.16(b)(1) in the final rule for
organizational purposes) of (1) any
minimum, fixed, transaction, activity or
similar charge that could be imposed;
(2) any periodic rate that may be applied
expressed as an APR; and (3) any
membership or participation fee that
could be imposed. The June 2007
Proposal would have made triggering
terms consistent for all open-end credit
advertisements by expanding
§ 226.16(b) to include terms stated
negatively (for example, ‘‘no interest’’)
for advertisements of open-end (not
home-secured) plans. Under TILA
Section 147(a) (15 U.S.C. 1665b(a)),
triggering terms for advertisements of
HELOCs include both positive and
negative terms while under current
comment 16(b)–2, triggering terms for
advertisements of open-end (not homesecured) plans only include terms that
are expressed as a positive number.
The Board received few comments on
the proposal. Consumer groups
supported the Board’s proposal. One
industry commenter opposed the
proposal stating that advertisements of
‘‘no annual fee’’ should not trigger
additional disclosures. As discussed in
the June 2007 Proposal, the Board
believes that including negative terms as
triggering terms for open-end (not homesecured) plans is necessary in order to
provide consumers with a more accurate
picture of possible costs that may apply
to plans that advertise negative terms,
such as ‘‘no interest’’ or ‘‘no annual
fee.’’ In addition, the requirement
ensures similar treatment of
advertisements of all open-end plans.
For these reasons and pursuant to its
authority under TILA Section 143(3),
the Board adopts proposed comment
16(b)–1 as proposed, and renumbers the
comment as comment 16(b)(1)–1. As
proposed, current comment 16(b)–7 is
consolidated in the new comment for
organizational purposes and for clarity,
without substantive change.
Membership fees. Membership and
participation fees that could be imposed
are among the additional information
that must be disclosed if a creditor
states a triggering term in an
advertisement. For consistency, new
comment 16(b)(1)–6 is added to provide
that for open-end (not home-secured)
plans, ‘‘membership fee’’ shall have the
same meaning as in § 226.5a(b)(2).
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Other changes to § 226.16(b)(1). In the
June 2007 Proposal, the Board proposed
certain technical amendments to
§ 226.16(b) and associated commentary.
These changes are adopted largely as
proposed in the June 2007 Proposal.
Specifically, § 226.16(b) (renumbered as
§ 226.16(b)(1)) is revised to reflect the
new cost disclosure rules for open-end
(not home-secured) plans while
preserving existing cost disclosure rules
for HELOCs. Footnote 36d (stating that
disclosures given in accordance with
§ 226.5a do not constitute advertising
terms) is deleted as unnecessary since
‘‘advertisements’’ do not include notices
required under federal law, including
disclosures required under § 226.5a. See
comment 2(a)(2)–1.ii. Guidance in
current comments 16(b)–1 and 16(b)–8
has been moved to § 226.16(b)(1), with
some revisions. Current comment 16(b)–
6 is eliminated as duplicative of the
requirements under § 226.16(g), as
discussed below.
Paragraph 16(b)(2)
The Board proposed in June 2007 to
require additional disclosures for
advertisements that state a minimum
monthly payment for an open-end credit
plan that would be established to
finance the purchase of goods or
services. Under the Board’s proposal, if
a minimum monthly payment is
advertised, the advertisement would be
required to state, in equal prominence to
the minimum payment, the time period
required to pay the balance and the total
dollar amount of payments assuming
only minimum payments are made.
Consumer group and consumer
commenters, a state regulatory
association commenter, and a member
of Congress were supportive of the
proposal. Several industry commenters
opposed the Board’s proposal regarding
minimum payment advertising and
suggested that the Board not adopt the
provision. Industry commenters
indicated that the disclosure is
inherently speculative because
determining how long it would take a
consumer to pay off the balance and the
total dollar amount of payments would
depend on a particular consumer’s other
purchases and use of the account in
general as well as other external factors
that may affect the account. To illustrate
their point, some industry commenters
gave examples of promotional programs
in which a minimum payment amount
advertised relates to a promotional rate
that is in effect for a certain period of
time (e.g., ‘‘$49 for 2 years’’). If paying
the minimum payment amount
advertised does not fully amortize the
purchase price over the period of time
in which the promotional rate is in
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5371
effect, the balance is then transferred to
the general account and combined with
other non-promotional balances.
Depending on other promotional and
non-promotional balances the consumer
may have on the account, calculating
the total of payments and time period to
repay could prove difficult. Another
commenter noted that any APR changes
could affect the balance and hence alter
the total of payments and time period to
repay.
Other industry commenters offered
suggestions to address these concerns
with minimum payment advertising.
One industry commenter suggested that
a table be disclosed with sample
payments and repayment periods. That
commenter also suggested an alternative
of providing a telephone number for
consumers to call to obtain that
information. A few other industry
commenters suggested that the Board
specify a set of assumptions that
advertisers may make in providing the
disclosure. One of these industry
commenters also suggested that the
Board provide model language to
include in the advertisement to disclose
these assumptions to consumers.
As the Board stated in the June 2007
Proposal, the Board believes that for
advertisements stating a minimum
monthly payment, requiring the
advertisement to disclose the total
dollar amount of payments the
consumer would make and the amount
of time needed to pay the balance if
only the minimum payments are made
will provide consumers with a clearer
picture of the costs of financing the
purchase of a good or service than if
only the minimum monthly payment
amount is advertised. While the Board
acknowledges that a disclosure of the
total of payments and time period to
repay the purchase cannot be calculated
with certainty without knowing how a
particular consumer may use the
account in the future or what other
changes may affect the account, the
Board believes the additional
information would be helpful to
consumers. Even if the disclosure may
not reflect the actual total costs and time
period to repay for a particular
consumer, the disclosure provides
useful information to the consumer in
evaluating the offer. This will help
ensure that consumers are not surprised
later by the amount of time it may take
to pay the debt and how much the credit
could cost them over that time period by
only making the payments advertised.
Therefore, the Board is adopting
§ 226.16(b)(2) as proposed with minor
modifications, as discussed below. In
response to industry concerns, the
Board is also adopting comment
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16(b)(2)–1 to provide a list of
assumptions advertisers may make in
providing these disclosures. Advertisers
may assume that: (i) Payments are made
timely so as not to be considered late by
the creditor; (ii) payments are made
each period, and no debt cancellation or
suspension agreement, or skip payment
feature applies to the account; (iii) no
interest rate changes will affect the
account; (iv) no other balances are
currently carried or will be carried on
the account; (v) no taxes or ancillary
charges are or will be added to the
obligation; (vi) goods or services are
delivered on a single date; and (vii) the
consumer is not currently and will not
become delinquent on the account. The
Board, however, declines to adopt
model language concerning these
assumptions. The Board believes
advertisers should have flexibility to
determine if, and how, they may want
to convey these assumptions to
consumers. In addition, advertisers may
make further assumptions in making the
disclosures required by § 226.16(b)(2)
beyond those specified in comment
16(b)(2)–1. If the Board were to provide
model language, such assumptions may
not be sufficiently captured by that
language.
Industry commenters also pointed out
that the minimum monthly payment
advertised may not always be the same
as the minimum payment amount on a
consumer’s billing statement.
Furthermore, a consumer group
commenter stated that the word
‘‘minimum’’ should be deleted so that
any time a payment amount is
advertised, the disclosure should be
provided. In response to these concerns,
the Board is replacing the term
‘‘minimum monthly payment’’ with
‘‘periodic payment amount.’’ Therefore,
an advertisement that states any
periodic payment amount (e.g., $45 per
month, $20 per week) would be
required to provide the disclosures in
§ 226.16(b)(2). Furthermore, using the
term ‘‘periodic payment amount’’
instead of ‘‘minimum monthly
payment’’ disassociates the term from
the concept of ‘‘minimum payment,’’
and makes clear that the amount
advertised need not be the same amount
as the minimum payment on a
consumer’s billing statement to trigger
the disclosures.
Several industry commenters also
suggested that advertisements of ‘‘no
payment’’ for a specified period of time
should be excluded from the
requirements of § 226.16(b)(2). The
Board agrees, assuming there is no other
periodic payment amount advertised.
Because advertisers would not know the
periodic payment amount a consumer
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would pay after the ‘‘no payment’’
period passes (and are not otherwise
suggesting a specific periodic payment
amount by advertising one), they would
be unable to determine the total of
payments and time period to repay the
obligation. To address this concern, the
final rule adds comment 16(b)(2)–2 to
provide that a periodic payment amount
must be a positive number to trigger the
disclosure requirements under
§ 226.16(b)(2).
16(c) Catalogs or Other Multiple-Page
Advertisements; Electronic
Advertisements
Technical amendments to § 226.16(c)
and comments 16(c)(1)–1 and 16(c)(1)–
2 were previously adopted in the
November 2007 Final Electronic
Disclosure Rule, and are republished as
a part of this final rule. 72 FR 63462,
Nov. 9, 2007; 72 FR 71058, Dec. 14,
2007.
16(d) Additional Requirements for
Home-equity Plans
Revisions to the advertising rules
under § 226.16(d) were adopted in the
July 2008 Final HOEPA Rule, and are
republished as a part of this final rule.
73 FR 44522, 44599, July 30, 2008.
Technical amendments to comments
16(d)–1 and 16(d)–8 to conform
citations and other descriptions to
revisions being adopted today have been
made, without intended substantive
change.
16(e) Alternative Disclosures—
Television or Radio Advertisements
For radio and television
advertisements, the June 2007 Proposal
would have allowed alternative
disclosures to those required by
§ 226.16(b) if a triggering term is stated
in the advertisement. Radio and
television advertisements would still
have been required to disclose any APR
applicable to the plan; however, instead
of requiring creditors also to describe
minimum or fixed payments, and
annual or membership fees, an
advertisement would have been able to
provide a toll-free telephone number
that the consumer may call to receive
more information.
Industry commenters were supportive
of this proposal. Consumer groups
opposed the proposal arguing that
consumers tend to miss cross references
and that creditors may use the toll-free
number to engage in ‘‘hard-sell’’
marketing tactics. As the Board
discussed in the June 2007 Proposal,
given the space and time constraints on
radio and television advertisements,
disclosing information such as
minimum or fixed payments may go
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unnoticed by consumers or be difficult
for them to retain and would therefore
not provide a meaningful benefit to
consumers. In the Board’s view, given
the nature of television and radio media,
an alternative means of disclosure may
be more effective in many cases than
requiring all the information currently
required to be included in the
advertisement. As noted in the June
2007 Proposal, this approach is
consistent with the approach taken in
the advertising rules for Regulation M.
See 12 CFR § 213.7(f). Furthermore, a
consumer who is interested in the credit
product advertised in a radio or
television advertisement would likely
call for information regardless of
whether additional required disclosures
(minimum or fixed payments, and
annual or membership fees) appear or
are stated in the advertisement.
Therefore ‘‘hard sell’’ marketing tactics
could arguably be present whether or
not the alternative disclosures are used
and may be addressed in some cases by
the FTC Telemarketing Sales Rule. 16
CFR part 310.
A similar rule to the one proposed by
the Board in the June 2007 Proposal to
provide alternative disclosures for
television and radio advertisements was
adopted in the July 2008 Final HOEPA
Rule for home-equity plans as
§ 226.16(e). 73 FR 44522, July 30, 2008.
Therefore, the Board amends
§ 226.16(e), as adopted under the July
2008 HOEPA Rule, to apply to all other
open-end plans. Comments 16(e)–1 and
16(e)–2, as adopted in the July 2008
Final HOEPA Rule, have remained
unchanged.
16(f) Misleading Terms
In order to avoid consumer confusion
and the uninformed use of credit, the
Board proposed § 226.16(g) in June 2007
to restrict use of the term ‘‘fixed’’ in
advertisements to instances where the
rate will not change for any reason. 15
U.S.C. 1601(a), 1604(a). Under the
proposal, advertisements would have
been prohibited from using the term
‘‘fixed’’ or any similar term to describe
an APR unless that rate will remain in
effect unconditionally until the
expiration of any advertised time
period. If no time period was advertised,
then the term ‘‘fixed’’ or any similar
term would not have been able to be
used unless the rate would remain in
effect unconditionally until the plan is
closed.
Consumer and consumer group
commenters overwhelmingly supported
the Board’s proposal. Industry
commenters that addressed the issue
opposed the Board’s proposal stating
that using the word ‘‘fixed’’ when a rate
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could change is not misleading if all the
conditions of the APR are clearly
disclosed.
The Board has found through
consumer testing conducted prior to the
June 2007 Proposal that consumers
generally believe a ‘‘fixed’’ rate does not
change, such as with ‘‘fixed-rate’’
mortgage loans. Numerous consumer
commenters have also supported this
finding. In the consumer testing
conducted for the Board prior to the
June 2007 Proposal, a significant
number of participants did not appear to
understand that creditors often reserve
the right to increase a ‘‘fixed’’ rate upon
the occurrence of certain events (such as
when a consumer pays late or goes over
the credit limit) or for other reasons.
Therefore, although creditors often use
the term ‘‘fixed’’ to describe an APR that
is not tied to an index, consumers do
not understand the term in this manner.
For these reasons, the Board adopts the
provision as proposed; however, for
organizational purposes, the provision
is adopted as § 226.16(f).
One retail industry commenter
requested that the restriction on the
term ‘‘fixed’’ under § 226.16(f) not apply
to oral disclosures. The commenter
indicated that in a retail environment, a
sales associate could, in response to a
consumer inquiry about whether a rate
is variable, respond that a rate is
‘‘fixed,’’ despite the retailer’s efforts to
train the sales associate not to use the
word. The Board declines to provide an
exception for oral disclosures to the
restriction on the use of the term
‘‘fixed.’’ The Board notes, however, that
in the situation described by the retail
industry commenter above, the sales
associate’s conversation with the
consumer is likely not considered an
‘‘advertisement’’ subject to the
provisions of § 226.16. Under existing
comment 2(a)(2)–1.ii.A., the term
‘‘advertisement’’ does not include
‘‘direct personal contacts, * * * or oral
or written communication relating to
the negotiation of a specific
transaction.’’
16(g) Promotional Rates
In the June 2007 Proposal, the Board
proposed to implement TILA Sections
127(c)(6) and 127(c)(7), as added by
Sections 1303(a) and 1304(a) of the
Bankruptcy Act, respectively, in
§ 226.16(e) (which the Board is moving
to § 226.16(g) in the final rule for
organizational purposes). TILA Section
127(c)(6) requires that if a credit card
issuer states an introductory rate in a
direct mail credit card application,
solicitation, or any of the accompanying
promotional materials, the issuer must
use the term ‘‘introductory’’ clearly and
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conspicuously in immediate proximity
to each mention of the introductory rate.
15 U.S.C. 1637(c)(6). In addition, TILA
Section 127(c)(6) requires credit card
issuers to disclose, in a prominent
location closely proximate to the first
mention of the introductory rate, other
than the listing of the rate in the table
required for credit card applications and
solicitations, the time period when the
introductory rate expires and the rate
that will apply after the introductory
rate expires. TILA Section 127(c)(7)
further applies these requirements to
‘‘any solicitation to open a credit card
account for any person under an openend consumer credit plan using the
Internet or other interactive computer
service.’’ 15 U.S.C. 1637(c)(7). The
Board proposed in the June 2007
Proposal to expand the types of
disclosures to which these rules would
apply. Among other things, the Board
proposed to extend these requirements
for the presentation of introductory rates
to other written or electronic
advertisements for open-end credit
plans that may not accompany an
application or solicitation (other than
advertisements of home-equity plans
subject to § 226.5b, which were
addressed in the Board’s July 2008 Final
HOEPA Rule; see § 226.16(d)(6)).
In response to concerns from industry
commenters that the Board’s proposed
use of the term ‘‘introductory rate’’ and
required use of the word ‘‘introductory’’
or ‘‘intro’’ was overly broad in some
cases, the Board proposed in the May
2008 Proposal to revise § 226.16(e)(2) to
define ‘‘promotional’’ and
‘‘introductory’’ rates separately.
Conforming revisions to § 226.16(e)(4)
and to commentary provisions to
§ 226.16(e) were also proposed in the
May 2008 Proposal. The Board adopts
proposed § 226.16(e), with revisions
discussed below, and renumbers this
paragraph as § 226.16(g) for
organizational purposes.
16(g)(1) Scope
The Bankruptcy Act amendments
regarding ‘‘introductory’’ rates apply to
direct mail credit card applications and
solicitations, and accompanying
promotional materials. 15 U.S.C.
1637(c)(6). The Board proposed to
expand these requirements to
applications or solicitations to open a
credit card account, and all
accompanying promotional materials,
that are publicly available (‘‘take-ones’’).
15 U.S.C. 1601(a); 15 U.S.C. 1604(a); 15
U.S.C. 1637(c)(3)(A). In the June 2007
Proposal, the Board proposed to expand
the requirements to electronic
applications even though the
Bankruptcy Act amendments applied
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5373
these requirements only to electronic
solicitations. 15 U.S.C. 1637(c)(7).
Pursuant to its authority under TILA
Section 143, the Board also proposed in
the June 2007 Proposal to extend some
of the introductory rate requirements in
Section 1303 of the Bankruptcy Act to
other written advertisements for openend credit plans that may not
accompany an application or
solicitation, other than advertisements
of home-equity plans subject to
§ 226.5b, in order to promote the
informed use of credit. Therefore, the
Board proposed that the requirements
under § 226.16(g) (proposed as
§ 226.16(e)) apply to all written or
electronic advertisements.
The Board received few comments on
expanding the scope of the rules
regarding promotional rates in the
manner proposed in the June 2007
Proposal, and the comments received
supported the proposal. As discussed in
the June 2007 Proposal, the Board
believes consumers will benefit from
these enhanced disclosures and
advertisers will benefit from the
consistent application of promotional
rate requirements for all written and
electronic open-end advertisements.
In the May 2008 Proposal, the Board
solicited comment on whether all or any
of the information required under
§ 226.16(g) (proposed as § 226.16(e)) to
be provided with the disclosure of a
promotional rate would be helpful in a
non-written, non-electronic context,
such as telephone marketing, or radio or
television advertisements. The guidance
originally proposed in June 2007 on
complying with § 226.16(g) (proposed as
§ 226.16(e)) had addressed written and
electronic advertisements.
Consumer group commenters urged
the Board to apply the requirements
under § 226.16(g) (proposed as
§ 226.16(e)) to non-written, nonelectronic advertisements. Many
industry commenters opposed
expanding the requirements to nonwritten, non-electronic advertisements
citing the space and time constraints of
such media and concern that there
would be information overload.
Nevertheless, several industry
commenters suggested that if the Board
did decide to expand the requirements
to non-written, non-electronic
advertisements, the Board should
provide flexibility in how the required
disclosures may be made. Some
industry commenters recommended that
the alternative method of disclosure
available to television and radio
advertisements for disclosing triggered
terms under § 226.16(b)(1), as would be
permitted under § 226.16(e), should be
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available for promotional rate
disclosures.
Current comment 16(b)–6, which the
Board had proposed to delete in the
June 2007 Proposal as duplicative of the
requirements under § 226.16(g)
(proposed as § 226.16(e)), requires
advertisements that state a ‘‘discounted
variable rate’’ to include ‘‘the initial rate
(with the statement of how long it will
remain in effect) and the current
indexed rate (with the statement that
this second rate may vary).’’ The
requirement applies to all
advertisements, regardless of media.
Because current comment 16(b)–6
imposes requirements similar, though
not identical, to those required in
§ 226.16(g) (proposed as § 226.16(e)) to
non-written, non-electronic
advertisements, the Board believes that
the requirements of § 226.16(g)
(proposed as § 226.16(e)) should also
apply to such advertisements.
Therefore, § 226.16(g)(1) has been
amended to apply to any advertisement,
and current comment 16(b)–6 has been
deleted as proposed. However, as
further discussed in the section-bysection analysis to comment 16–2.ii
above and § 226.16(g)(4) below, the
Board is providing flexibility in how the
required information may be presented
in a non-written, non-electronic context.
Finally, one industry commenter
noted that the term ‘‘consumer credit
card account,’’ as used in § 226.16(g), is
not defined. The commenter suggested
that the Board either define ‘‘consumer
credit card account’’ specifically to
exclude home equity lines of credit
subject to § 226.5b or replace the term
with the phrase ‘‘open-end plan not
subject to § 226.5b.’’ To address this
concern, the Board is clarifying in
§ 226.16(g)(1) that the requirements of
§ 226.16(g) apply to any ‘‘open-end (not
home-secured) plan,’’ as proposed in
June 2007. A similar change has been
made to the definition of ‘‘promotional
rate’’ in § 226.16(g)(2). As discussed in
the June 2007 Proposal, the Board did
not intend to cover advertisements of
open-end, home-secured plans subject
to § 226.5b, but did intend to cover
advertisements of all open-end plans
that are not home-secured under these
requirements.
16(g)(2) Definitions
In the June 2007 Proposal, the Board
proposed to define the term
‘‘introductory rate’’ as any rate of
interest applicable to an open-end plan
for an introductory period if that rate is
less than the advertised APR that will
apply at the end of the introductory
period. In addition, the Board defined
an ‘‘introductory period’’ as ‘‘the
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maximum time period for which the
introductory rate may be applicable.’’ In
response to the June 2007 Proposal,
several industry commenters were
critical of the use of these terms as
applied to special rates offered to
consumers with an existing account.
Commenters noted that the phrase
‘‘introductory rate’’ commonly refers to
promotional rates offered in connection
with the opening of a new account only.
Commenters also noted the use of the
term ‘‘advertised’’ in the definition of
‘‘introductory rate’’ might imply that the
APR in effect after the introductory
period would have to be ‘‘advertised’’
before the requirements under
§ 226.16(e)(3) and (e)(4) in the June 2007
Proposal would apply.
Since the Board’s June 2007 proposed
definition for ‘‘introductory rate’’ would
have encompassed special rates that
may be offered to consumers with
existing accounts, the Board proposed
in May 2008 to refer to these rates more
broadly as ‘‘promotional rates.’’ The
May 2008 Proposal would have defined
the term ‘‘promotional rates’’ to include
any APR applicable to one or more
balances or transactions on a consumer
credit card account for a specified
period of time that is lower than the
APR that will be in effect at the end of
that period. In addition, consistent with
definitions proposed by the Board and
other federal banking agencies in May
2008, the proposed definition under
§ 226.16(g) (proposed as § 226.16(e))
also would have included any rate of
interest applicable to one or more
transactions on a consumer credit card
account that is lower than the APR that
applies to other transactions of the same
type. This definition was meant to
capture ‘‘life of balance’’ offers where a
special rate is offered on a particular
balance for as long as any portion of that
balance exists. Proposed comment
16(e)–2) would have provided an
illustrative example of a ‘‘life of
balance’’ offer similar to a comment
proposed by the Board and other federal
banking agencies in May 2008. 73 FR
28904, May 19, 2008.
Furthermore, the definition proposed
in May 2008 would have removed the
term ‘‘advertised’’ from the definition,
as commenters asserted this would
imply that the APR in effect after the
introductory period had to have been
‘‘advertised’’ before the requirements
under § 226.16(g)(3) and (g)(4)
(proposed as § 226.16(e)(3) and (e)(4))
would have applied. This was not the
Board’s intention. The use of the term
‘‘advertised’’ in the June 2007 proposed
definition was intended to refer to the
advertising requirements regarding
variable rates and the accuracy
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requirements for such rates. The May
2008 Proposal would have addressed
these requirements in a new comment
16(e)–1.
Comment 16(e)–1, as proposed in May
2008, provided that if a variable rate
will apply at the end of the promotional
period, the post-promotional rate is the
rate that would have applied at the time
the promotional rate was advertised if
the promotional rate had not been
offered. In direct mail credit card
applications and solicitations (and
accompanying promotional materials),
this rate is one that must have been in
effect within 60 days before the date of
mailing, as required under proposed
§ 226.5a(c)(2)(i) (and currently under
§ 226.5a(b)(1)(ii)). For variable-rate
disclosures provided by electronic
communication, this rate is one that was
in effect within 30 days before mailing
the disclosures to a consumer’s
electronic mail address, or within the
last 30 days of making it available at
another location such as a card issuer’s
Web site, as required under proposed
§ 226.5a(c)(2)(ii) (and currently under
§ 226.5a(b)(1)(iii)).
The Board also proposed a new
definition for ‘‘introductory rate’’ to
conform more closely to how the term
is most commonly used. Section
226.16(e)(2)(ii) in the May 2008
Proposal defined ‘‘introductory rate’’ as
a promotional rate that is offered in
connection with the opening of an
account. As a result of the proposal,
only ‘‘introductory rates’’ (and not other
promotional rates) would have been
subject to the requirement in
§ 226.16(e)(3) to state the term
‘‘introductory’’ in immediate proximity
to the rate.
Commenters were generally
supportive of providing separate
definitions for ‘‘promotional’’ rates as
distinguished from ‘‘introductory’’ rates.
Several industry commenters, however,
suggested that the Board’s definition for
‘‘promotional rate’’ may be overbroad
and cause certain rates that are not
traditionally categorized as
‘‘promotional rates’’ to be considered
‘‘promotional rates.’’ These commenters
provided similar comments to rules
proposed by the Board and other federal
banking agencies in May 2008, in which
a similar definition was proposed for
‘‘promotional rate.’’ Some of these
commenters also suggested specific
language changes to the Board’s
proposed definition.
Based on these comments, the Board
is adopting the definition of
‘‘introductory rate’’ as proposed in the
May 2008 Proposal, renumbered as
§ 226.16(g)(2)(ii), and amending the
definition of ‘‘promotional rate,’’ which
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has been renumbered as
§ 226.16(g)(2)(i). Specifically, the Board
is inserting in the definition of
‘‘promotional rate’’ the phrase ‘‘on such
balances or transactions,’’ to address
commenters’ concerns about the breadth
of the definition by clarifying to which
balances and transactions the rate that
will be in effect after the end of the
promotional period applies. In addition,
the Board is replacing the phrase
‘‘consumer credit card account’’ in the
definition with ‘‘open-end (not homesecured) plan’’ to be consistent with the
scope of the requirements as set forth in
§ 226.16(g)(1) and as discussed in the
supplementary information to
§ 226.16(g)(1). The Board is also
adopting comment 16(e)–1, as proposed,
renumbered as comment 16(g)–2.
In addition, the Board is deleting the
provision in the definition of
‘‘promotional rate’’ that was meant to
capture life-of-balance offers, as well as
proposed comment 16(e)–2 from the
May 2008 Proposal, which would have
provided an illustrative example of a
life-of-balance offer. The Board had
included the provision in the May 2008
Proposal in order to be consistent with
the definition of ‘‘promotional rate’’ in
rules proposed by the Board and other
federal banking agencies in May 2008.
Since the advertising disclosure
requirements the Board had proposed
relating to promotional rates would
generally not apply for life-of-balance
offers, the Board had proposed in May
2008 to exempt life-of-balance offers
from many of these requirements. See
proposed § 226.16(e)(2)(i)(B) and (e)(4)
in the May 2008 Proposal. As a result,
the only requirement under the
advertising rules for promotional rates
to which life-of-balance offers were
subject under the proposal was the
requirement to state the term
‘‘introductory’’ within immediate
proximity of the rate. The Board
believes this requirement would not be
especially helpful to consumers for
offers where the rate would not change
for the life of the balance except on
default. Since the minimal benefit to
consumers does not seem to warrant the
burden on advertisers of distinguishing
what types of offers fit the definition,
the Board has decided instead to
eliminate life-of-balance offers from the
definition of ‘‘promotional rate’’ for ease
of compliance.
Moreover, the Board believes that
further amendments suggested by
commenters to the definition of
‘‘promotional rate’’ are unnecessary. In
particular, some industry commenters
recommended adding the concept of a
‘‘standard’’ rate in the definition. The
Board believes that inserting this
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concept in the definition may generate
further confusion instead of providing
clarity since there may not be consensus
on what would be considered a
‘‘standard’’ rate among all issuers.
Furthermore, with respect to some of
the examples commenters provided to
illustrate why they thought the May
2008 proposed definition was
overbroad, the definition of
‘‘promotional rate’’ as proposed would
likely not cover these examples. For
example, one industry commenter
stated that a standard rate could be
considered a ‘‘promotional rate’’ when
the rate that will be ‘‘in effect’’ is a
penalty rate. Pursuant to the definition
of ‘‘promotional rate,’’ that standard rate
would have to be in effect for a specified
period of time before the penalty rate
applies in order to be considered a
‘‘promotional rate.’’ Typically, penalty
rates are applied upon the occurrence of
a specific event or action by the
consumer rather than the passage of a
specified time period. As a result, this
type of standard rate would not have
been considered a ‘‘promotional rate’’
under the proposal, and similarly is not
a ‘‘promotional rate’’ under the final
rule.
The Board also proposed to define
‘‘promotional period’’ in
§ 226.16(e)(2)(iii) in the May 2008
Proposal. The definition proposed in
May 2008 was similar to one previously
proposed for ‘‘introductory period’’ in
the June 2007 Proposal, consistent with
the definition in TILA Section
127(c)(6)(D)(ii). No comments were
received on this definition, and
§ 226.16(e)(2)(iii) is adopted as proposed
and renumbered as § 226.16(g)(2)(iii).
16(g)(3) Stating the Term ‘‘Introductory’’
The Board proposed in the June 2007
Proposal to implement TILA Section
127(c)(6)(A), as added by section
1303(a) of the Bankruptcy Act, in
§ 226.16(e)(3) (which the Board moves
to § 226.16(g)(3) for organizational
purposes). TILA Section 127(c)(6)(A)
requires the term ‘‘introductory’’ to be
used in immediate proximity to each
listing of the temporary APR in the
application, solicitation, or promotional
materials accompanying such
application or solicitation. 15 U.S.C.
1637(c)(6)(A).
Requirement. As discussed above,
industry commenters expressed concern
about requiring use of the word
‘‘introductory’’ to describe special rates
offered to consumers with an existing
account. However, with the revised
definition of ‘‘introductory rate’’ under
§ 226.16(g)(2) (proposed as
§ 226.16(e)(2)), as discussed above, only
promotional rates offered in connection
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with the opening of an account would
be covered under § 226.16(g)(3), which
the Board believes addresses
commenters’ concerns.
Some industry commenters also
requested that the Board clarify that the
term ‘‘introductory’’ be used only in
relation to rates that are available
exclusively to new customers. These
commenters believe that advertisements
that state a rate that is offered to both
new and existing customers should not
be required to be labeled as
‘‘introductory.’’ Alternatively, one
industry commenter suggested that the
Board allow advertisers to choose
whether to label a rate as ‘‘introductory’’
or ‘‘promotional’’ if an advertisement
applies to both new and existing
accounts. The Board notes that there is
no requirement to use the term
‘‘promotional’’ with respect to a
promotional rate stated in an
advertisement. The Board believes that
there are several terms that may be used
to convey the concept of a promotional
rate to existing customers, and
flexibility should be provided to
advertisers. Consistent with the
requirements of TILA Section
127(c)(6)(A), however, the Board
believes that as long as the rate offered
in an advertisement could be considered
an ‘‘introductory rate,’’ the term
‘‘introductory’’ must be used. Therefore,
the Board declines to amend
§ 226.16(g)(3) (proposed as
§ 226.16(e)(3)) to apply only to rates
advertised exclusively to new customers
or to permit advertisers to choose
whether to label a rate as ‘‘introductory’’
if an advertisement applies to both new
and existing accounts.
Abbreviation. The Board proposed in
the June 2007 Proposal to allow
advertisers to use the word ‘‘intro’’ as an
alternative to the requirement to use the
term ‘‘introductory.’’ Commenters
supported the Board’s proposal, and the
final rule adopts § 226.16(g)(3)
(proposed as § 226.16(e)(3)) as proposed
consistent with the Board’s authority
under TILA Section 105(a) to facilitate
compliance with TILA, with minor
technical amendments.
Immediate proximity. In the June
2007 Proposal, the Board proposed to
provide a safe harbor for creditors that
place the word ‘‘introductory’’ or
‘‘intro’’ within the same phrase as each
listing of the introductory rate. One
consumer group commenter suggested
that the word ‘‘introductory’’ be
adjacent to or immediately before or
after the introductory rate. However, as
discussed in the June 2007 Proposal, the
Board believes that interpreting
‘‘immediate proximity’’ to mean
adjacent to the rate may be too
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restrictive and would effectively ban
phrases such as ‘‘introductory balance
transfer rate X percent.’’ Therefore, the
guidance in comment 16(g)–2 (proposed
as comment 16(e)–2 in the June 2007
Proposal and comment 16(e)–3 in the
May 2008 Proposal) is adopted as
proposed, with minor technical
amendments.
16(g)(4) Stating the Promotional Period
and Post-Promotional Rate
The Board proposed § 226.16(e)(4) in
the June 2007 Proposal to implement
TILA Section 127(c)(6)(A), as added by
Section 1303(a) of the Bankruptcy Act.
TILA Section 127(c)(6)(A) requires that
the time period in which the
introductory period will end and the
APR that will apply after the end of the
introductory period be listed in a clear
and conspicuous manner in a
‘‘prominent location closely proximate
to the first listing’’ of the introductory
APR (excluding disclosures in the
application and solicitation table). 15
U.S.C. 1637(c)(6)(A).
Prominent location closely proximate.
In the June 2007 Proposal, the Board
proposed that placing the time period in
which the promotional period will end
and the APR that will apply after the
end of the promotional period in the
same paragraph as the first listing of the
promotional rate would be deemed to be
in a ‘‘prominent location closely
proximate’’ to the listing. As discussed
in the June 2007 Proposal, the Board
proposed a safe harbor in interpreting
‘‘prominent location closely proximate.’’
In addition, the Board proposed that
placing this information in footnotes
would not be a prominent location
closely proximate to the listing.
The Board received few comments on
this proposal. Consumer groups strongly
opposed the Board’s safe harbor.
Instead, the commenters suggested that
if the Board used a safe harbor
approach, the safe harbor should be
either ‘‘side-by-side with or
immediately under or above the rate.’’
One industry commenter suggested that
it would be sufficient to disclose the
promotional period and the postpromotional rate in the text of the offer.
As the Board reasoned in the June
2007 Proposal, Congress’s use of the
term ‘‘closely proximate’’ may be
distinguished from its use of the term
‘‘immediate proximity.’’ Therefore, the
Board believes that guidance on the
meaning of ‘‘prominent location closely
proximate’’ should be more flexible than
the guidance given for the meaning of
‘‘immediate proximity’’ in comment
16(g)–2 (proposed as comment 16(e)–2
in the June 2007 Proposal and comment
16(e)–3 in the May 2008 Proposal)
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discussed above. In the Board’s view,
‘‘side-by-side with or immediately
under or above the rate’’ is little
different from the guidance the Board
has in place for ‘‘immediate proximity.’’
Requiring terms to be in the same
paragraph, on the other hand, gives
advertisers flexibility but ensures that
the terms are fairly close to the
promotional rate. The Board believes
that concerns that paragraphs will be so
long as to bury the information may be
misplaced. Above all, advertisements
are intended to capture consumers’
interest in the advertised product or
service, and long, dense paragraphs are
often eschewed in the advertising
context. As a result, the Board adopts
the safe harbor in comment 16(g)–3
(proposed as comment 16(e)–3 in the
June 2007 Proposal and comment 16(e)–
4 in the May 2008 Proposal), as
proposed, with minor technical
amendments.
First listing. In the June 2007
Proposal, the Board provided guidance
on determining which listing of a
promotional rate should be considered
the ‘‘first listing’’ other than the rate
provided in the table required on or
with credit card applications or
solicitations. The Board proposed in
June 2007 that for a multi-page mailing
or application or solicitation package,
the first listing is the most prominent
listing on the front of the first page of
the ‘‘principal promotional document’’
in the package. The ‘‘principal
promotional document’’ is the
document designed to be seen first by
the consumer in a mailing, such as a
cover letter or solicitation letter. This
definition is consistent with the FTC’s
definition of the term in its regulations
related to the FCRA. 16 CFR § 642.2(b).
If the introductory rate does not appear
in the principal promotional document
but appears in another document in the
package or there is no principal
promotional document, then the
requirements would have applied to
each separate document that lists the
promotional rate. In determining which
listing is the ‘‘most prominent,’’ the
Board proposed a safe harbor for the
listing with the largest type size.
The Board received few comments on
the proposal. Consumer group
commenters supported the Board’s
proposal but suggested that the
requirements should apply to each
document in a mailing regardless of
whether or not the promotional rate
appears on the principal promotional
document. As the Board noted in the
June 2007 Proposal, the Board’s
consumer testing efforts suggest that
consumers are most likely to read the
principal promotional document. The
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Board believes that applying the
requirement to each document in a
mailing/package would be overly
burdensome and unnecessary if the
consumer will already have seen the
promotional rate in the principal
promotional document. As provided in
the comment, however, if the
promotional rate does not appear in the
principal promotional document or
there is no principal promotional
document, the requirements apply to
the first listing of the promotional rate
in each document in the package
containing the promotional rate as it is
not clear which document the consumer
will read first in such circumstances.
One industry commenter also
suggested that there may be times when
a promotional rate is not listed on the
front of the first page of a document. In
those cases, the Board believes that the
first listing should be the most
prominent listing in the subsequent
pages of the document. Therefore, the
Board adopts comment 16(g)–4
(previously proposed as comment 16(e)–
4 in the June 2007 Proposal and
comment 16(e)–5 in the May 2008
Proposal), largely as proposed with
modifications to account for instances
when a promotional rate may not appear
on the front of the first page of a
principal promotional document or
other document. Technical changes are
also made to clarify that the comment
applies solely to written or electronic
advertisements.
Post-promotional rate. In the June
2007 Proposal, the Board proposed that
a range of rates may be listed as the rate
that will apply after the promotional
period if the specific rate for which the
consumer will qualify will depend on
later determinations of a consumer’s
creditworthiness. This approach is
consistent with the guidance the Board
proposed for listing the APR in the table
required for credit card applications and
solicitations under § 226.5a(b)(1)(v). In
addition, the Board solicited comment
on whether advertisers alternatively
should be able to list only the highest
rate that may apply instead of a range
of rates. For example, if there are three
rates that may apply (9.99 percent, 12.99
percent or 17.99 percent), instead of
disclosing three rates (9.99 percent,
12.99 percent or 17.99 percent) or a
range of rates (9.99 percent to 17.99
percent), the Board asked whether card
issuers should be permitted to provide
only the highest rate (up to 17.99
percent).
Most of the comments the Board
received regarding the permissibility of
disclosing a range of rates were focused
on the proposed rule under
§ 226.5a(b)(1)(v) rather than the
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corresponding proposed provision
under the advertising rules. As
discussed in the section-by-section
analysis to § 226.5a(b)(1)(v), the Board
declines to allow creditors to list only
the highest rate that may apply instead
of a range of rates for all applicable rates
other than the penalty rate. For the
reasons set forth in the supplementary
information to § 226.5a(b)(1)(v), the
Board also declines to allow advertisers
to list only the highest rate that may
apply instead of a range of rates, and
comment 16(g)–5 (proposed as comment
16(e)–5 in the June 2007 Proposal and
16(e)–6 in the May 2008 Proposal) is
adopted as proposed. In addition, the
Board received one industry comment
suggesting that when a range is given,
the advertisement must state that the
rates are based on creditworthiness as
required for applications and
solicitations under § 226.5a(b)(1)(v). The
final rule does not adopt this suggestion
as the Board believes that consumers
will see this statement in an application
or solicitation, so it is not necessary to
include it in an advertisement.
Life-of-balance offers. In May 2008,
the Board proposed to exempt life-ofbalance promotional offers from the
requirement to state when the
promotional rate will end and the APR
that will apply thereafter. See proposed
§ 226.16(e)(2)(i)(B) and (e)(4). The Board
recognized that requiring disclosure of
when the promotional rate will end and
the post-promotional rate that will
apply after the end of the promotional
period would not be appropriate for
these types of offers since the rate in
effect for such offers lasts as long as the
balance is in existence. Since the final
rule excludes life-of-balance offers from
the definition of ‘‘promotional rate,’’ as
discussed in the supplementary
information to § 226.16(g)(2) above, the
exception is no longer necessary, and
§ 226.16(g)(4) (proposed as
§ 226.16(e)(4) in the May 2008 Proposal)
has been revised, as appropriate.
Non-written, non-electronic
advertisements. As discussed above in
the section-by-section analysis to
§ 226.16(g)(1), the Board is expanding
the requirements of § 226.16(g)
(proposed as § 226.16(e)) to non-written,
non-electronic advertisements. The
Board, however, recognizes that for nonwritten, non-electronic advertisements,
such as telephone marketing, radio and
television advertisements, there are
unique challenges in presenting
information to consumers because of the
space and time constraints of such
media. Therefore, the final rule amends
§ 226.16(g)(4) to provide flexibility in
how the required information may be
presented in non-written, non-electronic
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advertisements. Specifically, for nonwritten, non-electronic advertisements,
§ 226.16(g)(4) does not impose any
specific proximity or formatting
requirements other than the general
requirement that information be clear
and conspicuous, as contemplated
under comment 16–1.
16(g)(5) Envelope Excluded
TILA Section 127(c)(6)(B), as added
by Section 1303(a) of the Bankruptcy
Act, specifically excludes envelopes or
other enclosures in which an
application or solicitation to open a
credit card account is mailed from the
requirements of TILA Section
127(c)(6)(A)(ii) and (iii). 15 U.S.C.
1637(c)(6)(B). In the June 2007 Proposal,
the Board set forth this provision in
proposed § 226.16(e)(5). Furthermore,
the Board proposed also to exclude
banner advertisements and pop-up
advertisements that are linked to an
electronic application or solicitation.
Consumer group commenters
disagreed with the Board’s proposal to
extend the exception to banner
advertisements and pop-up
advertisements that are linked to an
electronic application or solicitation. As
discussed in the June 2007 Proposal, the
Board extended the exception because
of the similarity of these approaches to
envelopes or other enclosures in the
direct mail context. One industry
commenter agreed with the Board’s
proposal to exclude banner
advertisements and pop-up
advertisements that are linked to an
electronic application or solicitation,
but also suggested that the Board
provide flexibility for other marketing
channels where an initial summary
advertisement is used to alert customers
to an offer or prompt further inquiry
about the details of an offer, such as
transportation and terminal posters,
roadside and merchant billboards or
signs, and take-one application display
stands. The Board declines to extend the
exception in the manner suggested.
Unlike envelopes and banner
advertisements and pop-up
advertisements that are linked to an
electronic application or solicitation,
these other approaches are stand-alone
in nature and are not connected to an
advertising piece that contains detailed
information on the promotional rate. As
a result, the Board adopts § 226.16(g)(5)
(proposed as § 226.16(e)(5)) as proposed.
Appendix E—Rules for Card Issuers
That Bill on a Transaction-byTransaction Basis
Appendix E to part 226 applies to
card programs in which the card issuer
and the seller are the same or related
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persons; no finance charge is imposed;
cardholders are billed in full for each
use of the card on a transaction-bytransaction basis; and no cumulative
account is maintained reflecting
transactions during a period of time
such as a month. At the time the
provisions now constituting Appendix E
to part 226 were added to the regulation,
they were intended to address card
programs offered by automobile rental
companies.
Appendix E to part 226 specifies the
provisions of Regulation Z that apply to
credit card programs covered by the
Appendix. For example, for the accountopening disclosures under § 226.6, the
required disclosures are limited to
penalty charges such as late charges,
and to a disclosure of billing error rights
and of any security interest. For the
periodic statement disclosures under
§ 226.7, the required disclosures are
limited to identification of transactions
and an address for notifying the card
issuer of billing errors. Further, since
under Appendix E to part 226 card
issuers do not issue periodic statements
of account activity, Appendix E to part
226 provides that these disclosures may
be made on the invoice or statement
sent to the consumer for each
transaction. In general, the disclosures
that this category of card issuers need
not provide are those that are clearly
inapplicable, either because the
disclosures relate to finance charges, are
based on a system in which periodic
statements are generated, or apply to
three-party credit cards (such as bankissued credit cards).
In the June 2007 Proposal, the Board
proposed to revise Appendix E to part
226 by inserting material explaining
what is meant by ‘‘related persons.’’ In
addition, technical changes were
proposed, including numbering the
paragraphs within the Appendix and
changing cross references to conform to
the renumbering of other provisions of
Regulation Z.
The Board solicited comment on
whether Appendix E to part 226 should
be revised to specify that the disclosures
required under § 226.5a apply to card
programs covered by the Appendix, as
well as on whether any other provisions
of Regulation Z not currently specified
in Appendix E to part 226 as applicable
to transaction-by-transaction card
issuers should be specified as being
applicable. Comment was also requested
on whether any provisions currently
specified as being applicable should be
deleted.
No comments were received on
Appendix E to part 226. Therefore, the
proposed changes are adopted in the
final rule (with further technical
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Appendix F—Optional Annual
Percentage Rate Computations for
Creditors Offering Open-End Plans
Subject to the Requirements of § 226.5b
Appendix F to part 226 provides
guidance regarding the computation of
the effective APR in situations where
the finance charge imposed during a
billing cycle includes a transaction
charge, such as a balance transfer fee or
a cash advance fee. In the June 2007
Proposal, the Board did not propose
changes to Appendix F to part 226
except to move the substance of footnote
1 to Appendix F to the text of the
Appendix. In addition, a cross reference
to proposed comment 14(d)(3)–3 would
have been added to the staff
commentary to Appendix F to part 226.
The guidance in Appendix F to part 226
would have continued to apply to either
proposed § 226.14(c)(3) (covering
HELOCs) or proposed § 226.14(d)(3)
(covering open-end (not home-secured)
credit). As discussed above, since the
Board has eliminated the requirement to
disclose the effective APR, proposed
§ 226.14(d)(3) is not being adopted, and
compliance with § 226.14(c)(3) is
optional for HELOC creditors, under the
final rule. The guidance in Appendix F
to part 226 therefore applies to HELOC
creditors that choose to calculate and
disclose an effective APR under
§ 226.14(c)(3). The Appendix is retitled
to reflect more accurately its scope.
No comments were received on
Appendix F to part 226. The changes to
Appendix F to part 226 are adopted as
proposed, except the cross references in
the Appendix F commentary are revised
to conform to the final changes to
§ 226.14.
Appendix G—Open-End Model Forms
and Clauses; Appendix H—Closed-End
Model Forms and Clauses
Appendices G and H to part 226 set
forth model forms, model clauses and
sample forms that creditors may use to
comply with the requirements of
Regulation Z. Appendix G to part 226
contains model forms, model clauses
and sample forms applicable to openend plans. Appendix H to part 226
contains model forms, model clauses
and sample forms applicable to closedend loans. Although use of the model
forms and clauses is not required,
creditors using them properly will be
deemed to be in compliance with the
regulation with regard to those
disclosures. As discussed above, the
Board proposed in June 2007 and May
2008 to add or revise several model and
sample forms to Appendix G to part
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226. The new or revised model and
samples forms are discussed above in
the section-by-section analysis
applicable to the regulatory provisions
to which the forms relate. See sectionby-section analysis to §§ 226.4(d)(3),
226.5a(b), 226.6(a)(5) and (b)(7),
226.6(b)(1), (b)(2) and (b)(5), 226.7(b),
226.9(a), 226.9(b), 226.9(c), 226.9(g), and
226.12(b). In addition, the Board
proposed to add a new model clause
and sample form relating to debt
suspension coverage in Appendix H to
part 226. These forms are discussed
above in the section-by-section analysis
to § 226.4(d)(3).
In Appendix G to part 226, all the
existing forms applicable to HELOCs
have been retained without revision,
with three exceptions, discussed below.
These changes are permissive and do
not require HELOC creditors to revise
any existing form. The Board anticipates
considering revisions to HELOC forms
when it reviews the home-equity
disclosure requirements in Regulation
Z.
The Board revises or adds
commentary to the model and sample
forms in Appendix G to part 226, as
discussed below. Furthermore, as
discussed in the general discussion on
the effective APR in the section-bysection analysis to § 226.7(b), the Board
is not adopting proposed Sample G–
18(B). Therefore, several forms and
samples sequentially following
proposed Sample G–18(B) have been
renumbered accordingly.
Permissible changes to the model and
sample forms. The commentary to
Appendices G and H to part 226
currently states that creditors may make
certain changes in the format and
content of the model forms and clauses
and may delete any disclosures that are
inapplicable to a transaction or a plan
without losing the act’s protection from
liability. See comment app. G and H–1.
As discussed above, the Board has
adopted format requirements with
respect to certain disclosures applicable
to open-end (not home-secured) plans,
such as a tabular requirement for certain
account-opening disclosures and certain
change-in-terms disclosures. See
§ 226.5(a)(3). In addition, the Board is
revising certain model forms to improve
their readability. See G–2(A), G–3(A)
and G–4(A). Thus, the Board amends
comment app. G and H–1, as proposed
in June 2007, to indicate that formatting
changes may not be made to certain
model and sample forms in Appendix G
to part 226.
In a technical revision, the Board
deletes comment app. G and H–1.vii. as
obsolete, as proposed in June 2007. This
comment allows a creditor to substitute
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appropriate references, such as ‘‘bank,’’
‘‘we’’ or a specific name, for ‘‘creditor’’
in the account-opening disclosures, but
none of the model or sample forms
applicable to the account-opening
disclosures uses the term ‘‘creditor.’’
Current comment app. G and H–1.viii.
has been renumbered as comment app.
G and H–1.vii.
Model clauses for balance
computation methods. Currently and
under the June 2007 Proposal, creditors
are required to explain the method used
to determine the balance to which rates
are applied. See current § 226.6(a) and
proposed § 226.6(a)(1)(iii) and
(b)(2)(i)(D). Model Clauses that explain
commonly used methods, such as the
average daily balance method, are at
Appendix G–1 to part 226.
The Model Clauses at Appendix G–1
to part 226 were republished without
change in the June 2007 Proposal. The
Board requested comment on whether
model clauses for methods such as the
‘‘previous balance’’ or ‘‘adjusted
balance’’ method should be eliminated
because they are no longer used. Few
commenters addressed the issue. Those
that did recommended retaining the
existing clauses, and two commenters
asked the Board to add a model clause
explaining the daily balance method.
In May 2008, the Board proposed to
add a new paragraph (f) to describe a
daily balance method in Appendix G–1
to part 226. In addition, a new
Appendix G–1(A) to part 226 was
proposed for open-end (not homesecured) plans. The clauses in
Appendix G–1(A) to part 226 refer to
‘‘interest charges’’ rather than ‘‘finance
charges’’ to explain balance
computation methods. The consumer
testing conducted for the Board prior to
the June 2007 Proposal indicated that
consumers generally had a better
understanding of ‘‘interest charge’’ than
‘‘finance charge,’’ which is reflected in
the Board’s use of ‘‘interest’’ (rather than
‘‘finance charge’’) in account-opening
samples and to describe costs other than
fees on periodic statement samples and
forms under the June 2007 Proposal. See
proposed Samples G–17(B) and G–
17(C), Sample G–18(A), and Forms G–
18(G) and G–18(H). Comment app. G–1
was proposed to be revised in May 2008
to clarify that for HELOCs subject to
§ 226.5b, creditors may properly use the
model clauses in either Appendix G–1
or G–1(A). The Board is adopting a new
paragraph (f) to describe a daily balance
method in Model Clauses G–1, a new
Model Clauses G–1(A), and
accompanying commentary, as
proposed in May 2008.
Model clauses for notice of liability
for unauthorized use and billing-error
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rights. Currently, Appendix G contains
Model Clause G–2 which provides a
model clause for the notice of liability
for unauthorized use of a credit card. In
June 2007, the Board proposed to revise
Model Clause G–2 to improve its
readability, proposed as Model Clause
G–2(A) for open-end (not home-secured)
plans. In addition, Appendix G
currently includes Model Forms G–3
and G–4, which contain models for the
long-form billing-error rights statement
(for use with the account-opening
disclosures and as an annual disclosure
or, at the creditor’s option, with each
periodic statement) and the alternative
billing-error rights statement (for use
with each periodic statement),
respectively. Like with Model Clause G–
2, the Board proposed to revise Model
Forms G–3 and G–4 to improve
readability, proposed as Model Form G–
3(A) and G–4(A) for open-end (not
home-secured) plans. The Board adopts
Model Clause G–2(A) and Model Forms
G–3(A) and G–4(A), as proposed, with
revisions noted below. For HELOCs
subject to § 226.5b, at the creditor’s
option, a creditor either may use the
current forms (G–2, G–3, and G–4) or
the revised forms (G–2(A), 3(A) and
4(A)). For open-end (not home-secured)
plans, creditors may use G–2(A), 3(A)
and 4(A). See comments app. G–2 and
–3.
As stated above, Model Clause G–2
and Model Forms G–3 and G–4 are
adopted without revision, except for
optional language creditors may use
when instructing consumers on how to
contact the creditor by electronic
communication, such as via the
Internet. The same instructions are
contained in Model Clause G–2(A) and
Model Forms G–3(A) and G–4(A).
Technical changes have also been made
for clarity without intended substantive
change, in response to comments
received. See section-by-section analysis
to § 226.9(a).
Model and sample forms applicable to
disclosures for credit card applications
and solicitations and account-opening
disclosures. Currently, Appendix G
contains several model forms related to
the credit card application and
solicitation disclosures required by
§ 226.5a. Current Model Form G–10(A)
illustrates, in the tabular format, the
disclosures required under § 226.5a for
applications and solicitations for credit
cards other than charge cards. Current
Sample G–10(B) is a sample disclosure
illustrating an account with a lower
introductory rate and a penalty rate. The
June 2007 Proposal would have
substantially revised Model Form G–
10(A) and Sample G–10(B) to reflect the
proposed changes to § 226.5a, as
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discussed in the section-by-section
analysis to § 226.5a. In addition, Sample
G–10(C) would have been added to
provide another example of how certain
disclosures required by § 226.5a may be
given. Current Model Form G–10(C)
illustrating the tabular format
disclosures for charge card applications
and solicitations would have been
moved to G–10(D) and revised. The
Board proposed to add Sample G–10(E)
to provide an example of how certain
disclosures in § 226.5a applicable to
charge card applications and
solicitations may be given.
In addition, the June 2007 Proposal
would have added a model form and
two sample forms to illustrate, in the
tabular format, the disclosures required
under § 226.6(b)(2) for account-opening
disclosures. See proposed Model G–
17(A) and Samples G–17(B) and G–
17(C). In the May 2008 Proposal, the
Board proposed to add Sample G–17(D)
to illustrate, in the tabular format, the
disclosures required for accountopening disclosures for open-end plans
such as a line of credit or an overdraft
plan.
In the June 2007 Proposal, the Board
also proposed to revise the existing
commentary that provides guidance to
creditors on how to use Model Forms
and Samples G–10(A)–(E) and G–17(A)–
(C). Currently, the commentary
indicates that the disclosures required
by § 226.5a may be arranged
horizontally (where headings are at the
top of the page) or vertically (where
headings run down the page, as is
shown in the Model Forms G–10(A), G–
10(D) and G–17(A)) and need not be
highlighted aside from being included
in the table. The Board proposed to
delete this guidance and instead require
that the table for credit card application
and solicitation disclosures and
account-opening disclosures be
presented in the format shown in
proposed Model Forms G–10(A), G–
10(D) and G–17(A), where a vertical
format is used. In addition, the Board
proposed to delete the provision that
disclosures in the tables need not be
highlighted aside from being included
in the table, as inconsistent with the
proposed requirement that creditors
must include certain rates and fees in
the tables in bold text. See proposed
§§ 226.5a(a)(2)(iv) and 226.6(b)(4)(i)(C)
in the June 2007 Proposal.
In response to the June 2007 Proposal,
several industry commenters requested
that the Board continue to allow the
horizontal format (where headings are at
the top of the page) to allow issuers
flexibility in how to design the format
of the table. The final rule requires that
the table for credit card application and
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solicitation disclosures and accountopening disclosures be presented in the
format shown in proposed Model Forms
G–10(A), G–10(D) and G–17(A), where a
vertical format is used. The Board
continues to believe that horizontal
formats would be difficult for
consumers to read, given the
information that is required to be
disclosed in the table.
In addition, Model Form G–10(A),
applicable to credit card applications
and solicitations, currently uses the
heading ‘‘Minimum Finance Charge’’ for
disclosing a minimum finance charge
under § 226.5a(b)(3). In the June 2007
Proposal, the Board proposed to amend
Model Form G–10(A) to provide two
alternative headings (‘‘Minimum
Interest Charge’’ and ‘‘Minimum
Charge’’) for disclosing a minimum
finance charge under § 226.5a(b)(3). The
same two headings were proposed for
Model Form G–17(A), the model form
for the account-opening table. In the
consumer testing conducted for the
Board prior to the June 2007 Proposal,
many participants did not understand
the term ‘‘finance charge’’ in this
context. The term ‘‘interest’’ was more
familiar to many participants. Under the
June 2007 Proposal, if a creditor
imposes a minimum finance charge in
lieu of interest in those months where
a consumer would otherwise incur an
interest charge but that interest charge is
less than the minimum charge, the
creditor would have been required to
disclose this charge under the heading
‘‘Minimum Interest Charge.’’ The final
rule adopts this guidance as proposed.
Under the final rules, other minimum
and fixed finance charges are required
to be disclosed under the heading
‘‘Minimum Charge.’’
Also, under the June 2007 Proposal,
Model Forms G–10(A), G–10(D) and G–
17(A) would have contained two
alternative headings (‘‘Annual Fees’’
and ‘‘Set-up and Maintenance Fees’’) for
disclosing fees for issuance or
availability of credit under
§ 226.5a(b)(2) or § 226.6(b)(4)(iii)(A).
The Board proposed to provide
guidance on when a creditor would
have been required to use each heading.
Under the proposal, if the only fee for
issuance or availability of credit
disclosed under § 226.5a(b)(2) or
§ 226.6(b)(4)(iii)(A) is an annual fee, a
creditor would have been required to
use the heading ‘‘Annual Fee’’ to
disclose this fee. If a creditor imposes
fees for issuance or availability of credit
disclosed under § 226.5a(b)(2) or
§ 226.6(b)(4)(iii)(A) other than, or in
addition to, an annual fee, the creditor
would have been required to use the
heading ‘‘Set-up and Maintenance Fees’’
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to disclose fees for issuance or
availability of credit, including the
annual fee. The final rule adopts this
guidance as proposed, although the
reference to the account-opening
disclosure requirement has been
renumbered as § 226.6(b)(2)(ii).
In the June 2007 Proposal, the Board
also proposed to revise the commentary
to provide details about proposed
Sample Forms G–10(B), G–10(C), G–
17(B) and G–17(C) for credit card
application and solicitation disclosures
and account-opening disclosures. (The
guidance also would apply to Sample
Form G–17(D), proposed in May 2008
for open-end (not home-secured) plans
not accessed by credit cards.) For
example, the proposed commentary
indicated that Samples G–10(B), G–
10(C), G–17(B) and G–17(C) were
designed to be printed on an 8x14 inch
sheet of paper. In addition, the
following formatting techniques were
used in presenting the information in
the table to ensure that the information
was readable:
1. A readable font style and font size
(10-point Arial font style, except for the
purchase APR which is shown in 16point type).
2. Sufficient spacing between lines of
the text. That is, words were not
compressed to appear smaller than 10point type.
3. Adequate spacing between
paragraphs when several pieces of
information were included in the same
row of the table, as appropriate. For
example, in the samples, in the row of
the tables with the heading ‘‘APR for
Balance Transfers,’’ the forms disclose
three components: (a) the applicable
balance transfer rate, (b) a cross
reference to the balance transfer fee, and
(c) a notice about payment allocation.
The samples show these three
components on separate lines with
adequate space between each
component. On the other hand, in the
samples, in the disclosure of the late
payment fee, the form discloses two
components: (a) the late-payment fee,
and (b) the cross reference to the penalty
rate. Because the disclosure of both
these components is short, these
components are disclosed on the same
line in the table.
4. Standard spacing between words
and characters.
5. Sufficient white space around the
text of the information in each row, by
providing sufficient margins above,
below and to the sides of the text.
6. Sufficient contrast between the text
and the background. Black text was
used on white paper.
The proposed guidance stated that
while the Board is not requiring issuers
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to use the above formatting techniques
in presenting information in the table
(except for the 10-point and 16-point
font size), the Board encouraged issuers
to consider these techniques when
disclosing information in the table, to
ensure that the information is presented
in a readable format.
In response to the June 2007 Proposal,
several industry commenters suggested
that the Board explicitly state that the
table is not required to be presented on
a particular size of paper, such as an 81⁄2
x 14 inch legal-size paper. In addition,
one industry commenter suggested that
the Board explicitly allow the table to
appear on more than one page as long
as the information appears
consecutively without any other
information interspersed and if it takes
more than one page, that there is a
reference to where the remainder of the
table can be found.
In quantitative consumer testing
conducted for the Board in the fall of
2008, some participants were shown
forms of the table required pursuant to
§ 226.5a on which all required content
was presented on one side of a single
page; other participants were shown a
form in which the table appeared on
two pages, specifically where a portion
of the row for penalty fees was disclosed
on a second page. The testing showed
that participants were less able to locate
a fee when it was disclosed on the
second page than when it was disclosed
on the first page. Based on this testing
result, the Board considered whether to
require creditors to disclose the table on
81⁄2 x 14 inch paper if the table would
not fit in its entirety on one side of a
sheet of 81⁄2 x 11 inch paper. However,
the Board is not requiring use of 81⁄2 x
14 inch paper. The Board recognizes
that even if the use of 81⁄2 x 14 inch
paper were mandatory for tables that
will not fit on one side of one sheet of
81⁄2 by 11 inch paper, it would still not
guarantee that the table would always fit
on one side of one sheet of paper.
However, the Board encourages
creditors, when possible, to present all
information in the table on one side of
one sheet of paper.
Comment app. G–5.v has been revised
to expressly state that if the disclosures
required under §§ 226.5a and 226.6 are
not provided on a single side of a sheet
of paper, the creditor must include a
reference or references, such as ‘‘SEE
BACK OF PAGE for more important
information about your account.’’ to
indicate that the table continues onto an
additional page or pages. The comment
further states that a creditor that splits
the table onto two or more pages must
disclose the table on consecutive pages
and may not include any intervening
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information between portions of the
table.
In addition, in response to the June
2007 Proposal, several industry
commenters suggested that the Board
allow issuers to disclose the APRs for
purchases, cash advances and balance
transfers in the same row in the table,
if the issuer charges the same APR for
each of these types of transactions.
Under the proposed rule, issuers would
be required to disclose the APR for
purchases, cash advances, and balance
transfers in three separate rows, even if
the APRs for all three of these types of
transactions were the same.
In quantitative testing conducted for
the Board after May 2008, the
effectiveness of combining rows where
the APR for two types of transactions
are the same was tested. Some
participants were shown tables in which
the APRs for cash advances and balance
transfers were shown in separate rows.
Other participants were shown tables in
which the APR for both cash advances
and balance transfers, which was the
same, was disclosed in one row. In each
case, participants were then asked to
identify the APR for balance transfers.
The testing results suggest that there
was no statistically significant
difference in the ability of participants
to identify the APR for balance transfers
whether there were separate rows for
the APRs for cash advances and balance
transfers or one row reflecting the APR
for both cash advances and balance
transfers. Based on these results, the
Board is providing flexibility by
permitting issuers to disclose the APRs
for purchases, cash advances, and/or
balance transfers in the same row in the
table, if the issuer charges the same APR
for such transactions. The Board has
amended final comment app. G–5.ii
accordingly.
Also, in response to the June 2007
Proposal, several commenters had
suggestions on how transaction and
penalty fees should be disclosed in the
table. One commenter urged the Board
to allow issuers to disclose fees of the
same amount on the same row, without
a carriage return after each fee.
(Proposed Sample Forms G–10(B) and
(C) showed the fees listed separately on
their own lines.) In addition, proposed
Sample Forms G–10(B) and (C) and
Sample Forms G–17(B) and (C) (and
Sample Form G–17(D) proposed in May
2008) use the headings ‘‘Transaction
Fees’’ and ‘‘Penalty Fees.’’ One
commenter urged the Board to delete
these headings as unnecessary.
As discussed above, based on testing
conducted for the Board after May 2008,
the Board is permitting issuers to
disclose the APRs for purchases, cash
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advances, and/or balance transfers in
the same row in the table if the issuer
charges the same APR for such
transactions. The effect of combining fee
rows was also tested in quantitative
testing conducted in fall 2008. Some
participants were shown tables in which
two penalty fees, the returned payment
fee and the over-the-limit fee, were
disclosed in separate rows. Other
participants were shown tables in which
these two fees were combined in a
single row. The testing indicated that
combining rows did not make it more
difficult for consumers to locate fees.
For the same reasons, the Board is also
amending final comment app. G–5.ii to
permit issuers to disclose fees of the
same amount on the same row, if the
fees are in the same category of fees
(e.g., if both fees are transaction fees or
both fees are penalty fees). Therefore,
transaction fees of the same amount may
be combined in the same row. Similarly,
penalty fees of the same amount may be
combined in the same row. The Board
is, however, preserving separate
headings for ‘‘Transaction Fees’’ and
‘‘Penalty Fees’’ as the Board believes it
is important to distinguish these
separate categories for consumers. Thus,
if the amount of a transaction fee is the
same as the amount of a penalty fee, the
fees must still be disclosed separately
under separate headings.
The final Sample Forms G–10(B) and
(C) and Sample Forms G–17(B)–(D)
continue to use the headings
‘‘Transaction Fees’’ and ‘‘Penalty Fees.’’
The Board believes that these headings
are useful to consumers in
understanding the types of fees that may
be charged on the account. In addition,
to describe a grace period (or the lack
of a grace period), as applicable, the
heading ‘‘How to Avoid Paying Interest
for Purchases’’ or ‘‘Paying Interest’’
must be used for Sample Forms G–10(B)
and (C). The headings ‘‘How to Avoid
Paying Interest’’ or ‘‘Paying Interest’’
must be used for Sample Forms G–
17(B)–(D). See §§ 226.5a(b)(5) and
226.6(b)(2)(v).
In response to the June 2007 Proposal,
one industry commenter suggested that
the Board explicitly state that the use of
color, shading and similar graphic
techniques are permitted with respect to
the table. Comment app. G–5.vii adds
guidance to clarify that the use of color,
shading and similar graphic techniques
are permitted with respect to the table,
so long as the table remains
substantially similar to the model and
sample forms in Appendix G to part
226.
In addition, one commenter noted
that the proposed model and sample
forms in Appendix G–10 to part 226
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segregated the fee disclosures from the
interest rate and interest charge
disclosures using two separate tables.
This commenter suggested that the
Board clarify that using separate tables
for the fee disclosures and the interest
and interest charges disclosure is
required. The Board believes that in
order for a table to be substantially
similar to the applicable table in
Appendix G to part 226, a table for
credit card application and solicitation
disclosures and account-opening
disclosures must contain separate tables
for the fee disclosures and the interest
and interest charge disclosures, and
therefore, additional clarification is not
needed.
Model and sample forms for periodic
statements. In June 2007, the Board
proposed to add several model forms for
periodic statement disclosures that
creditors may use to comply with the
requirements in proposed § 226.7(b)
applicable to open-end (not homesecured) plans. As discussed above in
the section-by-section analysis of
§ 226.7(a), for HELOCs subject to
§ 226.5b, at the creditor’s option, a
creditor either may comply with the
current rules applicable to periodic
statement disclosures in § 226.7(a) or
comply with the new rules applicable to
periodic statement disclosures in
§ 226.7(b). Comment app. G–8 is added,
as proposed, to provide that for HELOCs
subject to § 226.5b, if a creditor chooses
to comply with the new periodic
statement requirements in § 226.7(b),
the creditor may use Samples G–18(A)–
(E) to comply with the requirements in
§ 226.7(b).
New comment app. G–9 is added in
response to requests for guidance
relating to the late payment and
minimum payment disclosures.
Samples G–18(D) and G–18(E)
(proposed as Samples G–18(E) and G–
18(F)) illustrate how creditors may
comply with proximity requirements for
payment information. The comment
clarifies that creditors offering card
accounts with a charge card feature and
a revolving feature may change the
disclosure to make clear the feature to
which the disclosures apply.
New comment app. G–10 is added to
the final rule in response to
commenters’ requests, to provide
guidance on creditors’ use of Sample
Forms G–18(F) and G–18(G) (proposed
as Forms G–18(G) and G–18(H)). The
comment clarifies that creditors are not
required to print periodic statements on
an 8 x 14 inch sheet of paper, although
the samples were designed to be printed
on that size paper. The comment
clarifies that although the payment
information disclosures appear in the
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upper right-hand corner on Sample
Forms G–18(F) and G–18(G), the
disclosures may be located elsewhere,
as long as they appear on the front of the
first page of the periodic statement.
The comment also clarifies that the
sample forms are published as a
compliance aid, and that some
information and some formats are not
required by the regulation. For example,
certain information such as the
summary of account activity is not a
required disclosure, although some
information presented in the summary
is required (e.g., the previous balance
and new balance). The comment also
provides that subject to the general
requirement to provide disclosures in a
clear and conspicuous manner,
additional information may appear on
the periodic statement.
Model and sample form relating to
debt suspension coverage. As discussed
above in the section-by-section analysis
for § 226.4(d)(3), the Board proposed in
June 2007 to add a disclosure for debt
suspension programs, to be provided as
applicable, that the obligation to pay
loan principal and interest is only
suspended, and that interest will
continue to accrue during the period of
suspension. Model Clauses and Samples
were proposed at Appendix G–16(A)
and G–16(B) (for open-end credit) and
Appendix H–17(A) and H–17(B) (for
closed-end credit) to part 226. One
commenter noted that the model
language in Model Clause H–17(A) and
Sample H–17(B) regarding cost of
coverage is more appropriate for openend credit. Model Clause H–17(A) and
Sample H–17(B) have been revised in
the final rule to include language that is
appropriate for closed-end credit.
Appendix M1—Generic Repayment
Estimates
As discussed in the section-by-section
analysis to § 226.7(b)(12), Section
1301(a) of the Bankruptcy Act requires
creditors, the FTC and the Board to
establish and maintain toll-free
telephone numbers in certain instances
in order to provide consumers with an
estimate of the time it will take to repay
the consumer’s outstanding balance,
assuming the consumer makes only
minimum payments on the account and
the consumer does not make any more
draws on the account. 15 U.S.C.
1637(b)(11)(F). The Act requires
creditors, the FTC and the Board to
provide estimates that are based on
tables created by the Board that estimate
repayment periods for different
minimum monthly payment amounts,
interest rates, and outstanding balances.
In the June 2007 Proposal, the Board
proposed that instead of issuing a table,
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it would issue guidance in Appendix
M1 to part 226 to card issuers and the
FTC for how to calculate this generic
repayment estimate. The Board would
use the same guidance to calculate the
generic repayment estimates given
through its toll-free telephone number.
The final rule adopts this approach. The
Board expects that this guidance will be
more useful than a table, because the
guidance will facilitate the use of
automated systems to provide the
required disclosures, although the
guidance also can be used to generate a
table.
Under Section 1301(a) of the
Bankruptcy Act, a creditor may use a
toll-free telephone number to provide
the actual number of months that it will
take consumers to repay their
outstanding balance instead of
providing an estimate based on the
Board-created table. 15 U.S.C.
1637(b)(11)(I)–(K). In the June 2007
Proposal, the Board proposed new
Appendix M2 to part 226 to provide
guidance to issuers on how to calculate
the actual repayment disclosure.
Calculating generic repayment
estimates. Proposed Appendix M1
would have provided guidance on how
to calculate the generic repayment
estimates. Under the June 2007
Proposal, the Board would have allowed
credit card issuers and the FTC to use
a ‘‘consumer input’’ system to collect
information from the consumer to
calculate the generic repayment
estimate. The Board also would have
used a ‘‘consumer input’’ system for its
toll-free telephone number. For
example, certain information is needed
to calculate the generic repayment
estimate, such as the outstanding
balance on the account and the APR
applicable to the account. The Board’s
proposed rule would have allowed
issuers and the FTC to prompt the
consumer to input this information so
that the generic repayment estimate
could be calculated. The final rule
adopts this ‘‘consumer input’’ system
approach. Although issuers may have
the ability to program their systems to
obtain consumers’ account information
from their account management
systems, the Board is not requiring
issuers to do so. Allowing issuers to use
a ‘‘consumer input’’ system in
calculating the generic repayment
estimate preserves the distinction
contemplated in the statute between
estimates based on the Board table and
actual repayment disclosures.
In proposed Appendix M1 to part 226,
the Board set forth guidance for credit
card issuers and the FTC in determining
the minimum payment formula, the
APR, and the outstanding balance to use
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in calculating the generic repayment
estimates. With respect to other terms
that could impact the calculation of the
generic repayment estimate, the Board
proposed to set forth assumptions about
these terms that issuers and the FTC
must use.
1. Minimum payment formula. In the
June 2007 Proposal, the Board proposed
to require a credit card issuer to use the
minimum payment formula that applies
to most of the issuer’s accounts. The
Board proposed different rules for
general purpose credit cards and retail
credit cards in selecting the ‘‘most
common’’ minimum payment formula.
The Board proposed to define retail
credit cards as credit cards that are
issued by a retailer for use only in
transactions with the retailer or a group
of retailers that are related by common
ownership or control, or a credit card
where a retailer arranges for a creditor
to offer open-end credit under a plan
that allows the consumer to use the
credit only in transactions with the
retailer or a group of retailers that are
related by common ownership or
control. General purpose credit cards
would have been defined as credit cards
that are not retail credit cards.
Under the June 2007 Proposal, when
calculating the generic repayment
estimate for general purpose credit
cards, a card issuer would have been
required to use the minimum payment
formula that applies to most of its
general purpose consumer credit card
accounts. The issuer would have been
required to use this ‘‘most common’’
formula to calculate the generic
repayment estimate for all of its general
purpose consumer credit card accounts,
regardless of whether this formula
applies to a particular account.
Proposed Appendix M1 to part 226
would have contained additional
guidance to issuers of general purpose
credit cards in complying with the
‘‘most common’’ formula approach.
In addition, under the June 2007
Proposal, when calculating the generic
repayment estimate for retail credit
cards, a credit card issuer would have
been required to use the minimum
payment formula that most commonly
applies to its retail consumer credit card
accounts. If an issuer offers credit card
accounts on behalf of more than one
retailer, credit card issuers would have
been required to group credit card
accounts relating to each retailer
separately and determine the minimum
formula that is most common to each
retailer. For example, if Issuer A issues
separate cards for Retailer A and
Retailer B, which are under common
ownership or control, the proposal
would have required Issuer A to
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determine the most common formula
separately for each retailer (A and B).
Under the proposal, the issuer would
have been required to use the ‘‘most
common’’ formula for each retailer to
calculate the generic repayment
estimate for the retail credit card
accounts related to each retailer,
regardless of whether this formula
applies to a particular account.
Proposed Appendix M1 to part 226
would have provided additional
guidance to issuers of retail credit cards
on how to comply with the ‘‘most
common’’ formula approach. The Board
solicited comment on whether Issuer A
in the example above should be
permitted to determine a single ‘‘most
common’’ formula for all retailers under
common ownership or control, and if
so, what the standard of affiliation
should be.
In response to the June 2007 Proposal,
several consumer group commenters
suggested that the Board should require
credit card issuers to use the minimum
payment formula(s) that applies
specifically to a consumer’s account to
calculate the generic repayment
estimate, instead of allowing issuer to
use the ‘‘most common’’ minimum
payment formula that applies to the
issuer’s accounts. They suggested that
issuers could be required to disclose a
code on the periodic statement that
represents the minimum payment
formula(s) used, and the consumer
could be asked to enter that code when
requesting the generic repayment
estimate. In addition, some industry
commenters suggested that the Board
not require issuers to use the ‘‘most
common’’ minimum payment formula,
but instead allow issuers to use the
same minimum payment assumptions
as used by the Board for its toll-free
telephone number. In the June 2007
Proposal, the Board indicated that it
would use the following minimum
payment formula to calculate the
generic repayment estimates for its tollfree telephone number: either 2 percent
of the outstanding balance, or $20,
whichever is greater. This is the same
minimum payment formula used to
calculate the repayment estimate for the
statutory example related to the $1,000
balance that must be disclosed on
periodic statements. See § 226.7(b)(12).
The final rule adopts the ‘‘most
common’’ approach as proposed, with
several revisions. The Board believes
that the ‘‘most common’’ approach
properly balances the benefit to
consumers of more accurate estimates
with the burden to creditors of
calculating the generic repayment
estimate. It appears that, at least for
general purpose credit cards, issuers
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typically use the same or similar
minimum payment formula(s) for their
entire credit card portfolio. Thus, for
those types of credit cards, the ‘‘most
common’’ minimum payment formula
identified by an issuer often will match
the actual formula used on a consumer’s
account. Accordingly, the ‘‘most
common’’ minimum payment formula
approach would provide more accurate
estimates to consumers than allowing
all issuers to use the 2 percent or $20
minimum payment formula described
above.
The Board recognizes that in some
cases the ‘‘most common’’ minimum
payment formula will not match the
actual formula used on a consumer’s
account, for example, where a consumer
has opted out of a change in the
minimum payment formula, and the
consumer is paying off the balance
under the old minimum payment
formula. The Board also recognizes that
allowing card issuers to use one
minimum payment formula under the
‘‘most common’’ formula approach to
calculate the generic repayment
estimate even when multiple minimum
payment formulas apply to the account
yields a less accurate estimate than if
the issuer were required to use actual
minimum payment formulas applicable
to a consumer’s account.
Nonetheless, the Board is not
requiring credit card issuers to use the
actual minimum payment formula(s)
that apply to a consumer’s account to
calculate the generic repayment
estimate. The Board does not believe
that the potential benefit of more
accurate estimates outweighs the burden
to issuers in identifying a code for each
unique minimum payment formula that
might apply to a consumer’s account
and disclosing that code on the periodic
statement. While the ‘‘code’’ approach
may provide more accurate estimates in
cases where there is only one minimum
payment that applies to the account, it
is not clear that use of this code would
lead to more accurate generic repayment
estimates when multiple minimum
payment formulas apply to an account.
As described below, in those cases, the
issuer would still need to assume that
the minimum payment formula
applicable to the general revolving
feature that applies to new transactions
would apply to the entire balance on the
account, regardless of whether this
formula applies to a particular balance
on that account. In addition, consumers
may be unfamiliar with a new code on
their periodic statements and explaining
the purpose of the code would lead to
a longer and more complex minimum
payment disclosure on periodic
statements.
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In addition, in response to the June
2007 Proposal, several industry
commenters requested clarification on
calculating the generic repayment
estimate where there are multiple
features on the account and a different
minimum payment formula applies to
each feature. The final rule amends
Appendix M1 to part 226 to clarify that
if more than one minimum payment
formula applies to an account, when
calculating the generic repayment
estimate, the issuer must use the ‘‘most
common’’ minimum payment formula
applicable to the general revolving
feature that applies to new transactions
and apply it to the entire balance on the
account, regardless of whether this
formula applies to a particular balance
on that account. For example, assume
for all of its accounts, a creditor uses
one minimum payment formula to
calculate the minimum payment
amount for balances existing before
January 1, 2008, and uses a different
minimum payment formula to calculate
the minimum payment amount for
balances incurred on or after January 1,
2008. To calculate the minimum
payment amount, this creditor must use
the minimum payment formula
applicable to balances incurred on or
after January 1, 2008, and apply that
formula to the entire outstanding
balance even if the account has not been
used for transactions on or after January
1, 2008.
Also, in response to the June 2007
Proposal, one industry commenter
suggested that the Board allow a retailer
to use the most common formula for all
of its retail cards, instead of evaluating
each program separately. Although this
commenter indicated that terms of retail
accounts do not differ more than the
terms of general purpose credit cards,
the Board understands that with respect
to some ‘‘private label’’ programs where
a card issuer offers credit cards on
behalf of more than one retailer, the
minimum payment formula(s)
applicable to the credit card accounts
can vary substantially depending on the
retailer on whose behalf the cards are
issued. Thus, the final rule retains the
proposed requirement that if an issuer
offers credit card accounts on behalf of
more than one retailer, credit card
issuers must group credit card accounts
relating to each retailer (or affiliated
group of retailers) separately and
determine the minimum formula that is
most common to each retailer.
In the June 2007 Proposal, the Board
proposed that a card issuer must reevaluate which minimum payment
formula is most common every 12
months. The final rule clarifies that at
the issuer’s option, the issuer may re-
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5383
evaluate which minimum payment
formula is most common more often
than every 12 months.
The final rule also clarifies that in
choosing which formula is the ‘‘most
common,’’ an issuer may ignore
differences among the formulas related
to whether past due amounts or overthe-limit amounts are included in the
formula for calculating the minimum
payment. As described below, the final
rule allows issuers to assume that the
consumer’s account is not past due and
the account balance is not over the
credit limit. The final rule also clarifies
that a creditor may, when considering
all of its consumer purpose credit card
accounts for purposes of identifying the
‘‘most common’’ minimum payment
formula, use a statistical sample of its
consumer credit card accounts
developed and validated using accepted
statistical principles and methodology.
As discussed in the section-by-section
analysis to § 226.7(b)(12), the Board is
required to establish and maintain, for
two years, a toll-free telephone number
for use by customers of depository
institutions having assets of $250
million or less to obtain generic
repayment estimates. In the June 2007
Proposal, the Board proposed to use the
following minimum payment formula to
calculate the generic repayment
estimates: Either 2 percent of the
outstanding balance, or $20, whichever
is greater. This is the same minimum
payment formula used to calculate the
repayment estimate for the statutory
example related to the $1,000 balance
that is required to be disclosed on
periodic statements. The final rule
adopts this approach. The Board is
using the same formula as in the
statutory example because the Board is
not aware of any ‘‘typical’’ minimum
payment formula that applies to general
purpose credit cards issued by smaller
depository institutions. For the same
reasons, the final rule states that the
FTC must use the 5 percent minimum
payment formula used in the $300
example in the statute to calculate the
generic repayment estimates given
through the FTC’s toll-free telephone
number, as proposed in the June 2007
Proposal.
2. Annual percentage rates. In the
June 2007 Proposal, the Board proposed
to require that the generic repayment
estimate be calculated using a single
APR, even for accounts that have
multiple APRs. In selecting the single
APR to be used in calculating the
generic repayment estimates, the Board
proposed to require credit card issuers
and the FTC to use the highest APR on
which the consumer has an outstanding
balance. As proposed, an issuer and the
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FTC would have been allowed to use an
automated system to prompt the
consumer to enter in the highest APR on
which the consumer has an outstanding
balance, and calculate the generic
repayment estimate based on the
consumer’s response. The Board would
have followed the same approach in
calculating the generic repayment
estimates for its toll-free telephone
number.
In response to the June 2007 Proposal,
one industry commenter suggested that
instead of issuers providing a worst case
scenario estimate by using the highest
APR on which a consumer has an
outstanding balance, issuers should be
allowed to provide two generic
repayment estimates to the consumer,
one estimate based on the purchase APR
and another estimate based on the cash
advance APR. This commenter believed
that the two estimates would allow the
consumer to determine which estimate
best fits the composition of his or her
account balance.
The final rule adopts the approach to
require credit card issuers and the FTC
to use the highest APR on which the
consumer has an outstanding balance,
as proposed. The Board does not believe
that the statute contemplates that
issuers be required to use their account
management systems to disclose an
estimate based on all of the APRs
applicable to a consumer’s account and
the actual balances to which those rates
apply. The Board believes that the
complexity and effort required to
accommodate multiple APRs using a
‘‘consumer-input’’ system would be
unduly burdensome for consumers. The
Board recognizes that using the highest
APR on which a consumer has an
outstanding balance will overestimate
the repayment period when the
consumer has outstanding balances at
lower APRs as well. Nonetheless,
allowing issuers to use the purchase
APR on the account to calculate the
repayment period would underestimate
the repayment period, if a consumer
also has balances subject to higher
APRs, such as cash advance balances.
The Board believes that an overestimate
of the repayment period is a better
approach for purposes of this disclosure
than an underestimate of the repayment
period because it gives consumers the
worst-case estimate of how long it may
take to pay off their balance. The Board
believes that disclosing two estimates—
one based on the purchase APR and one
based on the cash advance APR—would
be confusing to consumers.
3. Outstanding balance. Because
consumers’ outstanding account
balances appear on their monthly
statements, consumers can provide that
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amount when requesting an estimate of
the repayment period. In the June 2007
Proposal, the Board proposed that when
calculating the generic repayment
estimate, credit card issuers and the
FTC must use the outstanding balance
on a consumer’s account as of the
closing date of the last billing cycle to
calculate the generic repayment
estimates. As proposed, an issuer and
the FTC would have been allowed to
use an automated system to prompt the
consumer to enter in the outstanding
balance included on the last periodic
statement received, and calculate the
generic repayment estimate based on the
consumer’s response. The Board would
have followed the same approach in
calculating the generic repayment
estimates for its toll-free telephone
number. The final rule adopts this
approach with one revision. Appendix
M1 allows issuers to round the
outstanding balance to the nearest
whole dollar to calculate the generic
repayment estimate or to prompt the
consumer to enter the balance rounded
to the nearest whole dollar.
Other terms. In the June 2007
Proposal, the Board proposed
assumptions about other terms that
issuers and the FTC must use to
calculate the generic repayment
estimates. The final rule adopts this
approach, except that issuers, at their
option, are permitted to use the actual
terms on the consumer’s account
instead of using the assumptions.
1. Balance computation method. In
the June 2007 Proposal, the Board
proposed to use the average daily
balance method for purposes of
calculating the generic repayment
estimate. The average daily balance
method is commonly used by issuers to
compute the balance on credit card
accounts. Nonetheless, requiring use of
the average daily balance method makes
other assumptions necessary, including
the length of the billing cycle, and when
payments are made. As a result, the
Board proposed to assume that all
months are the same length—i.e.,
30.41667 days. In addition, in the
absence of data on when consumers
typically make their payments each
month, the Board proposed to assume
that payments are credited on the last
day of the month.
In response to the June 2007 Proposal,
several consumer group commenters
suggested that issuers not be allowed to
use the average daily balance method, if
the issuer uses a less favorable method
such as two-cycle average daily balance.
The final rule retains the rule that
issuers may assume that the average
daily balance calculation method
applies, regardless of whether it
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matches consumers’ actual account
terms. As discussed below, because the
Board is assuming that no grace period
exists and the consumer will be
‘‘revolving’’ or carrying a balance each
month, there is no difference between
the interest charges calculated, and
thus, the repayment period calculated, if
the average daily balance method is
used compared to the two-cycle average
daily balance method. The Board also
notes that in final rules issued by the
Board and other federal banking
agencies published elsewhere in today’s
Federal Register, most credit card
issuers could not use the two-cycle
average daily balance method.
In addition, one commenter suggested
in response to the June 2007 Proposal
that the Board permit issuers to use
uniform months of 30 days rather than
require the use of 30.41667 days. This
commenter indicated that some systems
do not easily recognize fractions of days.
The final rule amends Appendix M1 to
specify that an issuer or the FTC may
assume a monthly or daily periodic rate
applies to the account. If a daily
periodic rate is used, the issuer or the
FTC may either assume (1) a year is 365
days long, and all months are 30.41667
days long, or (2) a year is 360 days long,
and all months are 30 days long. Both
sets of assumptions about the length of
the year and months would yield the
same repayment estimates.
2. Grace period. In the June 2007
Proposal, the Board proposed to assume
that no grace period exists. The final
rule adopts this approach, as proposed.
The required disclosures about the
effect of making minimum payments are
based on the assumption that the
consumer will be ‘‘revolving’’ or
carrying a balance. Thus, it seems
reasonable to assume that the account is
already in a revolving condition at the
time the consumer calls to obtain the
estimate, and that no grace period
applies. This assumption about the
grace period is also consistent with the
final rule to exempt issuers from
providing the minimum payment
disclosures to consumers that have paid
their balances in full for two
consecutive months.
3. Residual interest. When the
consumer’s account balance at the end
of a billing cycle is less than the
required minimum payment, the
statutory examples assume that no
additional transactions occurred after
the end of the billing cycle, that the
account balance will be paid in full, and
that no additional finance charges will
be applied to the account between the
date the statement was issued and the
date of the final payment. In the June
2007 Proposal, the Board proposed to
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make these same assumptions with
respect to the calculation of the generic
repayment estimates. The final rule
adopts this approach, as proposed.
These assumptions are necessary to
have a finite solution to the repayment
period calculation. Without these
assumptions, the repayment period
could be infinite.
4. Minimum payments are made each
month. In response to the June 2007
Proposal, one commenter suggested that
the Board clarify how debt cancellation,
debt suspension and skip payment
features should be handled. In those
cases, a consumer may not be required
to make a minimum payment on the
account in a particular month. The final
rule amends Appendix M1 to part 226
to provide that issuers or the FTC may
assume that minimum payments are
made each month and any debt
cancellation or suspension agreements
or skip payment features do not apply
to a consumer’s account.
5. APR will not change. In response to
the June 2007 Proposal, one commenter
suggested that issuers be able to assume
that the APR on the account will not
change. The final rule amends
Appendix M1 to part 226 to provide that
issuers or the FTC may assume that the
APR on the account will not change,
through either the operation of a
variable rate or the change to a rate. For
example, if a penalty APR currently
applies to a consumer’s account, an
issuer or the FTC may assume that the
penalty APR will apply to the
consumer’s account indefinitely, even if
the consumer may potentially return to
a non-penalty APR in the future under
the account agreement.
6. Account not past due and the
account balance does not exceed the
credit limit. The final rule allows issuers
or the FTC to assume that the
consumer’s account is not past due and
the account balance is not over the
credit limit.
7. Rounding assumed payments,
current balance and interest charges to
the nearest cent. The final rule allows
issuers or the FTC, when calculating the
generic repayment estimate, to round to
the nearest cent the assumed payments,
current balance and interest charges for
each month, as shown in Appendix M3
to part 226.
Other technical edits have been made
to the assumptions to conform them to
the assumptions used in Appendix M2
to part 226 to calculate the actual
repayment disclosure.
Tolerances. In response to the June
2007 Proposal, several commenters were
concerned about liability for alleged
incorrect estimates. Some commenters
were concerned about state unfair or
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deceptive practices laws, under which
an issuer might be sued for providing
the generic repayment estimate or the
actual repayment disclosure, if the
actual time to repay a specific debt was
different from the generic repayment
estimate or actual repayment disclosure
provided pursuant to TILA. Other
issuers asked the Board to provide an
express tolerance for error of at least two
months (prior to rounding) in all of the
proposed calculations. This commenter
indicated that this error tolerance is
needed because a variation as small as
a penny can change amortization
calculations and repayment period
disclosures materially, when estimates
are rounded to the nearest year. Take,
for example, a minimum payment
formula of the greater of 2 percent or
$20 and two separate amortization
calculations that, at the end of 28
months, arrived at remaining balances
of $20 and $20.01 respectively. The $20
remaining balance would be paid off in
the 29th month, resulting in the
disclosure of a 2-year repayment period
due to the Board’s rounding rule. The
$20.01 remaining balance would be paid
off in the 30th month, resulting in the
disclosure of a 3-year repayment period
due to the Board’s rounding rule. The
final rule amends Appendix M1 to part
226 to provide that a generic repayment
estimate shall be considered accurate if
it is not more than 2 months above or
below the generic repayment estimate
determined in accordance with the
guidance in Appendix M1 to part 226,
prior to rounding. Thus, in the example
above, an issuer or the FTC would be in
compliance with the guidance in
Appendix M1 to part 226 by disclosing
3 years, instead of 2 years, because the
issuer’s or FTC’s estimate is within the
2 months’ tolerance, prior to rounding.
In addition, the final rule also provides
that even if an issuer’s or FTC’s estimate
is more than 2 months above or below
the generic repayment estimate
calculated using the guidance in this
Appendix, so long as the issuer or FTC
discloses the correct number of years to
the consumer based on the rounding
rule set forth in paragraph (b)(1)(i), the
issuer or the FTC would be in
compliance with the guidance in
Appendix M1 to part 226. For example,
assume the generic repayment estimate
calculated using the guidance in
Appendix M1 to part 226 is 32 months
(2 years, 8 months), and the generic
repayment estimate calculated by the
issuer or the FTC is 38 months (3 years,
2 months). Under the rounding rule set
forth in paragraph (b)(1)(i), both of these
estimates would be rounded and
disclosed to the consumer as 3 years.
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Thus, if the issuer or the FTC disclosed
3 years to the consumer, the issuer or
the FTC would be in compliance with
the guidance in Appendix M1 to part
226 even through the generic repayment
estimate calculated by the issuer or the
FTC is outside the 2 months’ tolerance
amount.
The Board also recognizes that both
the generic repayment estimates and the
actual repayment disclosures, as
calculated in Appendices M1 and M2 to
part 226 respectively, are estimates. The
Board would expect that issuers would
not be liable under federal or state
unfair or deceptive practices laws for
providing inaccurate or misleading
information, when issuers provide to
consumers the generic repayment
estimates or actual repayment
disclosures calculated according to
guidance provided in Appendices M1
and M2 to part 226 respectively, as
required by TILA.
Disclosing the generic repayment
estimates to consumers. In the June
2007 Proposal, the Board proposed in
Appendix M1 to part 226 to provide
guidance regarding how the generic
repayment estimate must be disclosed to
consumers. As proposed, credit card
issuers and the FTC would have been
required to provide certain specified
disclosures to consumers in responding
to a request through a toll-free telephone
number for generic repayment
estimates. In addition, issuers and the
FTC would be permitted to provide
certain other information to consumers,
so long as that permitted information is
disclosed after the required information.
The Board proposed to follow the same
approach in disclosing the generic
repayment estimates through its toll-free
telephone number.
1. Required disclosures. Under the
June 2007 Proposal, credit card issuers
and the FTC would have been required
to provide the following information
when responding to a request for
generic repayment estimates through a
toll-free telephone number: (1) The
generic repayment estimate; (2) the
beginning balance on which the generic
repayment estimate is calculated; (3) the
APR on which the generic repayment
estimate is calculated; (4) the
assumptions that only minimum
payments are made and no other
amounts are added to the balance; and
(5) the fact that the repayment period is
an estimate, and the actual time it make
take to pay off the balance if only
making minimum payment will differ
based on the consumer’s account terms
and future account activity.
The final rule adopts this approach, as
proposed, with two revisions. The final
rule amends Appendix M1 to provide
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that at the issuer’s or FTC’s option, the
issuer or the FTC may also disclose as
part of the required disclosures a
description of the minimum payment
formula(s) or the minimum payment
amounts used to calculate the generic
repayment estimate, including a
disclosure of the dollar amount of the
minimum payment calculated for the
first month. In addition, at an issuer’s or
FTC’s option, the issuer or FTC also
may disclose as part of the required
disclosures the total amount of interest
that a consumer would pay if the
consumer makes minimum payments
for the length of time disclosed in the
generic repayment estimate.
Under the June 2007 Proposal,
Appendix M1 to part 226 would have
provided that if the generic repayment
estimate calculated above is less than 2
years, credit card issuers and the FTC
must disclose the estimate in months.
Otherwise, the estimate must be
disclosed in years. The estimate would
have been rounded down to the nearest
whole year if the estimate contains a
fractional year less than 0.5, and
rounded up to the nearest whole year if
the estimate contains a fractional year
equal to or greater than 0.5. In response
to the June 2007 Proposal, one
commenter suggested that the Board
always require that the generic
repayment estimate be disclosed in
years, even for repayment periods that
are less than 2 years. This commenter
indicated that the different rules for
disclosing the generic repayment
estimate depending on whether the
estimate is less than 2 years or not
would add unnecessarily to regulatory
burden and cause confusion. The final
rule retains the rule to disclose the
generic repayment estimate in months if
the estimate is less than 2 years, and in
years if the estimate is 2 years or more.
The Board believes that this approach
provides more useful information to
consumers, and does not impose
significant regulatory burden on issuers.
In the June 2007 Proposal, the Board
proposed a model clause in Appendix
M1 that credit card issuers and the FTC
would be allowed to use to comply with
the above disclosure requirements. The
final rule adopts this model clause, with
several stylistic changes. This model
clause includes a brief statement
identifying the repayment period as an
estimate rather than including a list of
assumptions used to calculate the
estimate, because the Board believes the
brief statement is more helpful to
consumers. The many assumptions that
are necessary to calculate a repayment
period are complex and unlikely to be
meaningful or useful to most
consumers. Nonetheless, the final rule
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allows issuers and the FTC to disclose
through the toll-free telephone number
the assumptions used to calculate the
generic repayment estimates, so long as
this information is disclosed after the
required information described above.
The Board will follow the same
approach in disclosing the generic
repayment estimates through its toll-free
telephone number.
2. Zero or negative amortization. Zero
or negative amortization can occur if the
required minimum payment is the same
as or less than the total finance charges
and other fees imposed during the
billing cycle. Several major credit card
issuers have established minimum
payment requirements that prevent
prolonged zero or negative amortization.
But some creditors may use a minimum
payment formula that allows zero or
negative amortization (such as by
requiring a payment of 2 percent of the
outstanding balance, regardless of the
finance charges or fees incurred). If zero
or negative amortization occurs when
calculating the repayment estimate, the
Board proposed in June 2007 to require
issuers and the FTC to disclose to the
consumer that based on the assumptions
used to calculate the repayment
estimate, the consumer will not pay off
the balance by making only the
minimum payment. The final rule
adopts this approach as proposed with
several technical modifications. The
Board will follow the same approach in
disclosing through its toll-free telephone
number that zero or negative
amortization is occurring.
If issuers use a minimum payment
formula that allows for zero or negative
amortization, the Board believes that
consumers should be told that zero or
negative amortization is occurring. The
Board recognizes that in some cases
because of the assumptions used to
calculate the generic repayment
estimate, the estimate may indicate that
zero or negative amortization is
occurring, when in fact, if the estimate
was based on the consumer’s actual
account terms, zero or negative
amortization would not occur. The
Board strongly encourages issuers to use
the actual repayment disclosure
provided in Appendix M2 to part 226 in
these instances to avoid giving
inaccurate information to consumers.
In the June 2007 Proposal, Appendix
M1 to part 226 would have contained
model language that issuers and the FTC
may use to disclose to consumers that
zero or negative amortization is
occurring. In response to the June 2007
Proposal, several consumer group
commenters suggested that the Board
require issuers to use the model
language to describe that zero or
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negative amortization is occurring. The
final rule retains this language (with
stylistic changes) as a model clause that
issuers may use. Because the model
language provides a safe harbor from
liability, the Board expects that most
issuers will use this model language to
describe that zero or negative
amortization is occurring.
3. Permitted disclosures. The June
2007 Proposal provided that credit card
issuers and the FTC would be allowed
to provide the following information
when responding to a request for the
generic repayment estimate through a
toll-free telephone number, so long as
this permitted information is given after
the required disclosures: (1) A
description of the assumptions used to
calculate the generic repayment
estimate; (2) an estimate of the length of
time it would take to repay the
outstanding balance if an additional
amount was paid each month in
addition to the minimum payment
amount, allowing the consumer to select
the additional amount; (3) an estimate of
the length of time it would take to repay
the outstanding balance if the consumer
made a fixed payment amount each
month, allowing the consumer to select
the amount of the fixed payment; (4) the
monthly payment amount that would be
required to pay off the outstanding
balance within a specific number of
months or years, allowing the consumer
to select the payoff period; (5) a
reference to Web sites that contain
minimum payment calculators; and (6)
the total amount of interest that a
consumer may pay if he or she makes
minimum payments for the length of
time disclosed in the generic repayment
estimate. As proposed, the Board would
have followed the same approach in
disclosing permitted information
through its toll-free telephone number.
The final rule retains these
permissible disclosures, with two
revisions. As discussed above, the final
rule permits issuers to provide as part
of the required disclosures the total
amount of interest that a consumer may
pay if he or she makes minimum
payments for the length of time
disclosed in the generic repayment
estimate. In addition, the final rule adds
to the list of permissible disclosures that
issuers may disclose the total amount of
interest that a consumer would pay
under optional repayment periods
permitted to be disclosed—such as how
much interest the consumer would pay
if he or she paid a fixed payment
amount each month.
In response to the June 2007 Proposal,
one commenter suggested that the Board
issue model forms explaining the
assumptions used in calculating the
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generic repayment estimate. The final
rule does not include model forms
explaining the assumptions used in
calculating the generic repayment
estimates. The assumptions are not
required disclosures, so the Board does
not believe that model forms are
needed.
Appendix M2—Actual Repayment
Disclosures
As indicated above, Section 1301(a) of
the Bankruptcy Act allows creditors to
forego using the toll-free telephone
number to provide a generic repayment
estimate if the creditor instead provides
through the toll-free telephone number
the ‘‘actual number of months’’ to repay
the consumer’s account. In the June
2007 Proposal, the Board proposed to
provide in Appendix M2 to part 226
guidance to credit card issuers on how
to calculate the actual repayment
disclosure to encourage issuers to
provide these estimates.
Calculating the actual repayment
disclosures. In the June 2007 Proposal,
the Board proposed that credit card
issuers calculate the actual repayment
disclosure for a consumer based on the
minimum payment formula(s), the APRs
and the outstanding balance currently
applicable to a consumer’s account. For
other terms that may impact the
calculation of the actual repayment
disclosure, the Board proposed to allow
issuers to make certain assumption
about these terms. The final rule retains
this approach, as proposed.
1. Minimum payment formulas. When
calculating actual repayment
disclosures, the Board proposed that
credit card issuers generally must use
the minimum payment formula(s) that
apply to a cardholder’s account. In
response to the June 2007 Proposal,
several industry commenters requested
clarification on calculating and
providing the actual repayment
disclosure where there are multiple
features on the account and a different
minimum payment formula applies to
each feature. The final rule amends
Appendix M2 to provide that in
calculating the actual repayment
disclosure, if more than one minimum
payment formula applies to an account,
the issuer must apply each minimum
payment formula to the portion of the
balance to which the formula applies. In
providing the actual repayment
disclosure, an issuer may either disclose
the longest repayment period
calculated, or the repayment period
calculated for each minimum payment
formula. For example, assume that an
issuer uses one minimum payment
formula to calculate the minimum
payment amount for a general revolving
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feature, and another minimum payment
formula to calculate the minimum
payment amount for special purchases,
such as a ‘‘club plan purchase.’’ Also,
assume that based on a consumer’s
balances in these features, the
repayment period calculated pursuant
to Appendix M2 for the general
revolving feature is 5 years, while the
repayment period calculated for the
special purchase feature is 3 years. This
issuer may either disclose 5 years as the
repayment period for the entire balance
to the consumer, or disclose 5 years as
the repayment period for the balance in
the general revolving feature and 3 years
as the repayment period for the balance
in the special purchase feature.
In addition, in the June 2007
Proposal, the Board proposed to allow
issuers to disregard promotional terms
that may be applicable to a consumer’s
account when calculating the actual
repayment disclosure. The term
‘‘promotional terms’’ was defined in the
proposal as ‘‘terms of a cardholder’s
account that will expire in a fixed
period of time, as set forth by the card
issuer.’’ The Board noted that allowing
issuers to disregard promotional terms
on accounts where the promotional
terms apply only for a limited amount
of time eases compliance burden on
issuers, without a significant impact on
the accuracy of the repayment estimates
for consumers.
In response to the June 2007 Proposal,
one industry commenter requested that
the Board expand this definition of
‘‘promotional terms’’ to include any
offer that involves a special payment
arrangement or an APR that is below the
contractual payment or APR. They
noted that the proposed definition of
‘‘promotional terms’’ would not cover
‘‘life of balance’’ promotions, where an
APR is offered on a balance (e.g.,
balance transfers at account opening)
that is lower than the rate that would
otherwise apply to those types of
balances and that lower APR will apply
to that balance until the balance is paid
in full. The final rule retains the
definition of ‘‘promotional terms’’ as
proposed. The Board believes that
issuers should not be allowed to
disregard ‘‘life of balance’’ promotions,
because that rate will not expire after a
limited amount of time, but will apply
until the balance is paid in full.
2. Annual percentage rates. Generally,
when calculating actual repayment
disclosures, the June 2007 Proposal
would have required credit card issuers
to use each of the APRs that currently
apply to a consumer’s account, based on
the portion of the balance to which that
rate applies. For the reasons discussed
above, the Board proposed to allow
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issuers to disregard promotional APRs
that may apply to a consumer’s account.
Specifically, if any promotional terms
related to APRs apply to a cardholder’s
account, such as introductory rates or
deferred interest plans, credit card
issuers would have been allowed to
assume the promotional terms do not
apply, and to use the APRs that would
apply without regard to the promotional
terms. The final rule adopts this
approach, as proposed.
3. Outstanding balance. When
calculating the actual repayment
disclosures, the Board proposed that
credit card issuers must use the
outstanding balance on a consumer’s
account as of the closing date of the last
billing cycle. Issuers would not have
been required to take into account any
transactions consumers may have made
since the last billing cycle. The final
rule adopts this approach. This rule
makes it easier for issuers to place the
estimate on the periodic statement,
because the outstanding balance used to
calculate the actual repayment
disclosure would be the same as the
outstanding balance shown on the
periodic statement. The final rule
revises Appendix M2 to part 226 to
allow issuers to round the outstanding
balance to the nearest whole dollar to
calculate the actual repayment
disclosure.
4. Other terms. As discussed above,
the Board proposed in the June 2007
Proposal that issuers calculate the actual
repayment disclosures for a consumer
based on the minimum payment
formulas(s), the APRs and the
outstanding balance currently
applicable to a consumer’s account. For
other terms that may impact the
calculation of the actual repayment
disclosures, the Board proposed to
allow issuers to make certain
assumptions about these terms. For
example, the Board would have allowed
issuers to make the same assumptions
about balance computation method,
grace period, and residual interest as are
allowed for the generic repayment
estimates. In addition, the Board
proposed to allow issuers to assume that
payments are allocated to lower APR
balances before higher APR balances
when multiple APRs apply to an
account.
The final rule retains this approach,
as proposed, with several revisions. As
described above with respect to generic
repayment estimates, the final rule adds
several assumptions related to
minimum payments being made each
month, APRs not changing on the
account, the length of each month, and
the account not being past due or
account balances not exceeding the
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credit limit. The Board would still allow
issuers to assume that payments are
allocated to lower APR balances before
higher APR balances when multiple
APRs apply to an account. Under final
rules issued by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register,
most issuers are permitted to allocated
minimum payment amounts as they
choose; however, most issuers would be
restricted in how they may allocate
payments above the minimum payment
amount. The Board assumes that issuers
are likely to allocate the minimum
payment amount to lower APR balances
before higher APR balances, and issuers
may assume that is the case in making
the repayment estimate.
Consistent with the guidance in
Appendix M1 to part 226 for generic
repayment estimates, the final rule also
would amend Appendix M2 to part 226
to provide that an actual repayment
disclosure shall be considered accurate
if it is not more than 2 months above or
below the actual repayment disclosure
determined in accordance with the
guidance in Appendix M2 to part 226,
prior to rounding.
Disclosing the actual repayment
disclosures to consumers through the
toll-free telephone number or on the
periodic statement. In the June 2007
Proposal, the Board proposed in
Appendix M2 to part 226 to provide
guidance regarding how the actual
repayment disclosure must be disclosed
to consumers if a toll-free telephone
number is used or if the actual
repayment disclosure is placed on the
periodic statement. The Board proposed
similar rules with respect to disclosing
the actual repayment disclosures as
were proposed with respect to the
generic repayment estimate.
Specifically, the Board proposed to
require credit card issuers to disclose
certain information when providing the
actual repayment disclosure, and
permits the issuers to disclose other
related information, so long as that
permitted information is disclosed after
the required information. See proposed
Appendix M2 to part 226. No comments
were received on this aspect of the
proposal. The final rule adopts this
approach, as proposed.
Appendix M3—Sample Calculations of
Generic Repayment Estimates and
Actual Repayment Disclosures
In the June 2007 Proposal, the Board
proposed Appendix M3 to part 226 to
provide sample calculations for the
generic repayment estimate and the
actual repayment disclosures discussed
in Appendices M1 and M2 to part 226.
The final rule adopts these sample
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calculations with several technical
modifications.
Conforming Citations and Descriptions
The final rule includes a number of
technical changes to various
commentary provisions that were not
the subject of the Board’s review of
open-end (not home-secured) plans.
These changes conform citations and
other descriptions to revisions being
adopted today, without intended
substantive changes, as identified
below.
Subpart B. Comments 5b(a)(1)–1;
5b(f)(3)(vi)–4.
Subpart D. Comment 26(a)–1;
Comment 27–1; Comment 28(a)–6;
Comment 30–8.
In § 226.30, footnote 50 and
accompanying comment 30–13,
providing for a transitional compliance
rule that has now expired, are deleted
as obsolete rather than retained with a
conformed citation.
VII. Mandatory Compliance Date
Under TILA Section 105(d),
regulatory amendments that require
disclosures that differ from the previous
requirements are to have an effective
date of that October 1 which follows by
at least six months the date of
promulgation. 15 U.S.C. 1604(d).
However, the Board may, at its
discretion, lengthen the implementation
period for creditors to adjust their forms
to accommodate new requirements, or
shorten the period where the Board
finds that such action is necessary to
prevent unfair or deceptive disclosure
practices.
In the June 2007 Proposal, the Board
requested comment on an appropriate
implementation period that would
provide creditors sufficient time to
implement any revisions that may be
adopted. In response to the June 2007
and May 2008 Proposals, industry
commenters representing creditors, card
issuers, and service providers, suggested
implementation periods ranging from at
least 12 months to at least 24 months.
These commenters stated that the size
and complexity of the Board’s June 2007
and May 2008 Regulation Z Proposals if
adopted, present a significant
implementation task. They noted that
creditors and service providers affected
by the final rule must analyze all
aspects of the rule, develop compliance
programs, and revise written policies
and procedures. They also identified the
need to make systems changes to design
new forms and to develop, test and
implement new software programs,
which may require coordination among
third-party data processors and
creditors’ compliance or technical staff.
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One commenter reported that a vendor
reported it would need almost a year to
implement changes after the client
delivered the business requirements to
the vendor. Industry commenters also
noted that employees’ tasks to
implement the new rules would be in
addition to employees’ ongoing duties
to provide day-to-day service to
customers. Thus, in industry
commenters’ views, a significant period
of time is necessary to implement the
required changes in an orderly manner.
A few commenters suggested
staggered mandatory compliance dates.
For example, one commenter suggested
an 18-month implementation period for
application and solicitation disclosures,
account-opening disclosures and
agreements, and billing error notices;
with a 24-month period for periodic
statement disclosures, including
change-in-terms notices that are
provided with statements. Most others
requested a single implementation date.
Many industry commenters stated
that they contemplated implementing
the final rule in stages, and asked the
Board to provide a safe harbor for
compliance with the regulation’s
requirement to use consistent
terminology if some disclosures are
modified earlier than others. For
example, a creditor may revise some
disclosures to use the term ‘‘interest
charges’’ as required by the final rule
while other disclosures that comply
with existing rules continue to use the
term ‘‘finance charges’’ because they
have not yet been revised.
Commenters representing credit
unions, while opposing the Board’s June
2007 Proposal to amend the definition
of open-end credit, requested that the
Board delay the mandatory compliance
date for rules affecting the definition of
open-end credit until the Board
completes its review of rules affecting
closed-end disclosures, so systems
would be revised only once.
The Board adopts a mandatory
compliance date of July 1, 2010. The
mandatory compliance date for this
final rule is consistent with the
mandatory compliance date for the final
rules addressing credit card practices
adopted by the Board and other federal
banking agencies published elsewhere
in today’s Federal Register. This date
affords creditors and others affected by
this final rule approximately 18 months
to implement the required changes. In
adopting this mandatory compliance
date, the Board is cognizant that due to
the breadth of changes required a
significant period of time is needed to
implement both this final rule and the
other final rules adopted by the Board
and other federal banking agencies. In
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addition, the Board believes that a
single implementation date provides
greater flexibility to creditors and others
affected by the final rules to determine
the most efficient way to implement the
required changes, rather than adopting
staggered compliance dates that
determine the stages in which the
changes must be instituted.
Prospective application of new rules.
The final rule is prospective in
application. The following paragraphs
set forth additional guidance and
examples as to how a creditor must
comply with the final rule on the
effective date.
Tabular summaries that accompany
applications or solicitations. Credit and
charge card applications provided or
made available to consumers on or after
July 1, 2010 must comply with the final
rule, including format and terminology
requirements. For example, if a directmail application or solicitation is
mailed to a consumer on June 30, 2010,
it is not required to comply with the
new requirements, even if the consumer
does not receive it until July 7, 2010. If
a direct-mail application or solicitation
is mailed to consumers on or after July
1, 2010, however, it must comply with
the final rule. If a card issuer makes an
application or solicitation available to
the general public, such as ‘‘take-one’’
applications, any new applications or
solicitations issued by the creditor on or
after July 1, 2010 must comply with the
new rule. However, if a card issuer
issues an application or solicitation by
making it available to the public prior
to July 1, 2010, for example by
restocking an in-store display of ‘‘takeone’’ applications on June 15, 2010,
those applications need not comply
with the new rule, even if a consumer
may pick up one of the applications
from the display after July 1, 2010. Any
‘‘take-one’’ applications that the card
issuer uses to restock the display on or
after July 1, 2010, however, must
comply with the final rule.
Account-opening disclosures.
Account-opening disclosures furnished
on or after July 1, 2010 must comply
with the final rule, including format and
terminology requirements. The relevant
date for purposes of this requirement is
the date on which the disclosures are
furnished, not when the consumer
applies for the account. For example, if
a consumer applies for an account on
June 30, 2010, but the account-opening
disclosures are not mailed until July 2,
2010, those disclosures must comply
with the final rule. In addition, if the
disclosures are furnished by mail, the
relevant date is the day on which the
disclosures were sent, not the date on
which the consumer receives the
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disclosures. Thus, if a creditor mails the
account-opening disclosures on June 30,
2010, even if the consumer receives
those disclosures on July 7, 2010, the
disclosures are not required to comply
with the final rule.
Periodic statements. Periodic
statements mailed or delivered on or
after July 1, 2010 must comply with the
final rule. For example, if a creditor
mails a periodic statement to the
consumer on June 30, 2010, that
statement is not required to comply
with the final rule, even if the consumer
does not receive the statement until July
7, 2010.
For periodic statements mailed on or
after July 1, 2010, fees and interest
charges must be disclosed for the
statement period and year-to-date. For
the year-to-date figure, creditors comply
with the final rule by aggregating fees
and interest charges beginning with the
first periodic statement mailed on or
after July 1, 2010. The first statement
mailed on or after July 1, 2010 need not
disclose aggregated fees and interest
charges from prior cycles in the year. At
the creditor’s option, however, the yearto-date figure may reflect amounts
computed in accordance with comment
7(b)(6)–3 for prior cycles in the year.
The Board recognizes that a creditor
may wish to comply with certain
provisions of the final rule for periodic
statements that are mailed prior to July
1, 2010. A creditor may phase in
disclosures required on the periodic
statement under the final rule that are
not currently required prior to July 1,
2010. A creditor also may generally omit
from the periodic statement any
disclosures that are not required under
the final rule prior to July 1, 2010.
However, a creditor must continue to
disclose an effective APR unless and
until that creditor provides disclosures
of fees and interest that comply with
§ 226.7(b)(6) of the final rule. Similarly,
as provided in § 226.7(a), in connection
with a HELOC, a creditor must continue
to disclose an effective APR unless and
until that creditor provides fee and
interest disclosures under § 226.7(b)(6).
Checks that access a credit card
account. A creditor must comply with
the disclosure requirements of
§ 226.9(b)(3) of the final rule for checks
that access a credit account that are
provided on or after July 1, 2010. Thus,
for example, if a creditor mails access
checks to a consumer on June 30, 2010,
these checks are not required to comply
with new § 226.9(b)(3), even if the
consumer receives them on July 7, 2010.
Change-in-terms notices and notices
of application of a penalty rate. A
creditor must provide change-in-terms
notices or penalty rate notices in
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accordance with the requirements of
§ 226.9(c) or (g) of the final rule, as
applicable, for any changes in terms or
increases in rates that will first take
effect on or after July 1, 2010. For
example, if a card issuer increases the
interest rate applicable to purchases
(other than due to the consumer’s
default or delinquency or as a penalty)
effective as of June 30, 2010, the card
issuer may comply with current
§ 226.9(c)(1) and mail or deliver a
change-in-terms notice to the consumer
15 days in advance, on or before June
15, 2010. If, however, a card issuer
increases the interest rate applicable to
purchases (other than due to the
consumer’s default or delinquency or as
a penalty) effective as of July 1, 2010,
the creditor must comply with
§ 226.9(c)(2) of the final rule and mail or
deliver notice of the change at least 45
days in advance, on or before May 17,
2010. Similarly, if a creditor increases
the interest rate applicable to a
consumer’s account to a penalty APR
and the change is effective prior to June
30, 2010, the creditor is not required to
comply with § 226.9(g) of the final rule.
If, however, a creditor increases the
interest rate applicable to a consumer’s
account to a penalty APR, with the new
rate becoming effective on July 1, 2010,
the creditor must comply with § 226.9(g)
of the final rule and provide 45 days’
advance notice of the change, on or
before May 17, 2010. A creditor must
comply with § 226.9(g) of the final rule
for any increase to a penalty APR taking
effect on or after July 1, 2010, even if the
event triggering that change occurs prior
to July 1, 2010.
In addition, a card issuer increasing
an interest rate on or after July 1, 2010
may do so only to the extent permitted
by final rules issued by the Board and
other federal banking agencies
addressing credit card practices
published elsewhere in today’s Federal
Register.
Advertising rules. Advertisements
occurring on or after July 1, 2010, such
as an advertisement broadcast on the
radio or published in a newspaper on
July 1, 2010 or later, must comply with
the new final rule, including rules
regarding the use of the word ‘‘fixed.’’
Similarly, an advertisement mailed on
or after July 1, 2010 must comply with
the final rule. Thus, an advertisement
mailed on June 30, 2010 is not required
to comply with the final rule even if that
advertisement is received by the
consumer on July 7, 2010.
Additional rules. The final rule
contains additional new rules, such as
revisions to certain definitions, that
differ from current interpretations and
are prospective. For example, creditors
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may rely on current interpretations on
the definition of ‘‘finance charge’’ in
§ 226.4 regarding the treatment of fees
for cash advances obtained from
automatic teller machines (ATMs) until
July 1, 2010. On or after that date,
however, such fees must be treated as a
finance charge. For example, for
account-opening disclosures provided
on or after July 1, 2010, a creditor will
need to disclose fees to obtain cash
advances at ATMs in accordance with
the requirements § 226.6 of the final rule
for disclosing finance charges. In
addition, a HELOC creditor that chooses
to continue to disclose an effective APR
on the periodic statement will need to
treat fees for obtaining cash advances at
ATMs as finance charges for purposes of
computing the effective APR on or after
July 1, 2010. Similarly, foreign
transaction fees must be treated as a
finance charge on or after July 1, 2010.
Definition of open-end credit. As
discussed in the section-by-section
analysis to § 226.2(a)(20), all creditors
must provide closed-end or open-end
disclosures, as appropriate in light of
revised § 226.2(a)(20) and the associated
commentary, as of the mandatory
compliance date of this final rule.
Implementation in stages. As noted
above, commenters indicated creditors
will likely implement the final rule in
stages. As a result, some disclosures
may contain existing terminology
required currently under Regulation Z
while other disclosures may contain
new terminology required in this final
rule. For example, the final rule requires
creditors to use the term ‘‘penalty rate’’
when referring to a rate that can be
increased due to a consumer’s
delinquency or default or as a penalty.
In addition, creditors are required under
the final rule to use a phrase other than
the term ‘‘grace period’’ in describing
whether a grace period is offered for
purchases or other transactions. The
final rule also requires in some
circumstances that a creditor use a term
other than ‘‘finance charge,’’ such as
‘‘interest charge.’’ As discussed in the
section-by-section analysis to
§ 226.5(a)(2), during the implementation
period, terminology need not be
consistent across all disclosures. For
example, if a creditor uses terminology
required by the final rule in the
disclosures given with applications or
solicitations, that creditor may continue
to use existing terminology in the
disclosures it provides at accountopening or on periodic statements until
July 1, 2010. Similarly, a creditor may
use one of the new terms or phrases
required by the final rule in a certain
disclosure but is not required to use
other terminology required by the final
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rule in that disclosure prior to the
mandatory compliance date. For
example, the creditor may use new
terminology to describe the grace
period, consistent with the final rule, in
the disclosures it provides at accountopening, but may continue to use other
terminology currently permitted under
the rules to describe a penalty rate in
the same account-opening disclosure.
By the mandatory compliance date of
this rule, however, all disclosures must
have consistent terminology.
VIII. Final Regulatory Flexibility Act
Analysis
In accordance with Section 3(a) of the
Regulatory Flexibility Act (5 U.S.C.
601–612) (RFA), the Board is publishing
a final regulatory flexibility analysis for
the proposed amendments to Regulation
Z. The RFA requires an agency either to
provide a final regulatory flexibility
analysis with a final rule or certify that
the final rule will not have a significant
economic impact on a substantial
number of small entities. An entity is
considered ‘‘small’’ if it has $175
million or less in assets for banks and
other depository institutions.27
The Board stated in the June 2007 and
May 2008 Proposals its belief that the
proposals would have a significant
economic impact on a substantial
number of small entities. Based on
comments received, the Board’s own
analysis, and for the reasons stated
below, the Board believes that the final
rule will have a significant economic
impact on a substantial number of small
entities.
1. Statement of need for, and
objectives of, the final rule. The purpose
of the Truth in Lending Act is to
promote the informed use of consumer
credit by providing for disclosures about
its terms and cost. In this regard, the
goal of this final rule is to improve the
effectiveness of the disclosures that
creditors provide to consumers at
application and throughout the life of an
open-end account through amendments
to Regulation Z. Accordingly, the final
rule changes format, timing, and content
requirements for the five main types of
disclosures governed by Regulation Z:
(1) Credit and charge card application
and solicitation disclosures; (2) accountopening disclosures; (3) periodic
statement disclosures; (4) subsequent
notices such as change-in-terms notices;
and (5) advertising provisions.
The following sections of the
SUPPLEMENTARY INFORMATION above
27 U.S. Small Business Administration, Table of
Small Business Size Standards Matched to North
American Industry Classification System Codes,
available at https://www.sba.gov/idc/groups/public/
documents/sba_homepage/serv_sstd_tablepdf.pdf.
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describe in detail the reasons,
objectives, and legal basis for each
component of the final rule:
• A high-level summary of the major
changes adopted in this final rule is in
II. Summary of Major Changes, and a
more detailed discussion is in V.
Discussion of Major Revisions and VI.
Section-by-Section Analysis.
• The Board’s major sources of
rulemaking authority pursuant to TILA
are summarized in IV. The Board’s
Rulemaking Authority. More detailed
information regarding the source of
rulemaking authority for each change, as
well as the rulemaking authority for
certain changes mandated by the
Bankruptcy Act, are discussed in VI.
Section-by-Section Analysis.
2. Summary of issues raised by
comments in response to the initial
regulatory flexibility analysis. In
accordance with section 3(a) of the RFA,
5 U.S.C 603(a), the Board published in
each of the June 2007 and May 2008
Proposals an initial regulatory flexibility
analysis (IRFA) in connection with the
proposals, and acknowledged that the
projected reporting, recordkeeping, and
other compliance requirements of the
proposed rule would have a significant
economic impact on a substantial
number of small entities. In addition,
the Board recognized that the precise
compliance costs would be difficult to
ascertain because they would depend on
a number of unknown factors,
including, among other things, the
specifications of the current systems
used by small entities to prepare and
provide disclosures and/or
advertisements and to administer and
maintain accounts, the complexity of
the terms of credit products that they
offer, and the range of such product
offerings. The Board sought information
and comment on any costs, compliance
requirements, or changes in operating
procedures arising from the application
of the proposed rules to small entities.
The Board recognizes that businesses
often pass compliance costs on to
consumers and that a less costly rule
could benefit both small business and
consumers.
The Board reviewed comments
submitted by various entities in order to
ascertain the economic impact of the
proposals on small entities. Many
industry commenters expressed general
concern about the compliance burden of
the proposed amendments on all
creditors offering open-end (not homesecured) plans, including small entities.
They expressed concerns that the
proposals, if adopted, would be costly to
implement, would not provide
sufficient flexibility, and could result in
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creditors offering fewer products, or less
credit or higher-priced credit to
consumers. Many of the issues raised by
commenters do not apply uniquely to
small entities and are addressed in VI.
Section-by-Section Analysis regarding
specific provisions. Comments that
expressed specific concerns about the
effect of the proposals on small entities
are discussed below.
Commenters representing credit
unions and credit union trade
associations specifically addressed the
Board’s request for comment on the
number of small entities that might be
affected. As discussed in VI. Section-bySection Analysis, many credit union
commenters focused their commenters
on proposed changes to the definition of
open-end credit in § 226.2(a)(20). One
commenter contended that the proposal
would negatively and adversely affect
the viability of small credit unions. This
commenter cited data for year-end 2001
to 2006 from the National Credit Union
Administration that the number of
federally-insured credit unions
decreased from 9,688 to 8,326, and
stated that anecdotal evidence suggests
that regulatory burden and compliance
costs contribute significantly to the
decision to merge or cease operations.
This commenter urged the Board to
withdraw all aspects of the June 2007
Proposal not mandated by the
Bankruptcy Act. Another commenter
that provides insurance and related
financial services to credit unions
reported that based on internal records,
over 1900 credit unions with assets
under $50 million and that offer
multifeatured plans would incur an
average cost of $100,000 per credit
union to switch to closed-end
disclosures if clarifications in the June
2007 Proposal related to the definition
of open-end credit were adopted as
proposed. The commenter noted that
those conversion costs were in addition
to costs associated with conforming the
credit unions open-end disclosures to
the final rule.
One industry trade group also
specifically addressed the costs to small
entities of requiring the changes in the
periodic statement disclosures for openend (not home-secured) credit that is
not a credit card, such as an overdraft
line of credit. According to the trade
group, the costs and complications of
amending the periodic statements for
non-credit card open-end products
would discourage small and midsize
banks from offering these products.
Another bank commenter noted that the
costs associated with the periodic
statement changes would be substantial
and therefore more difficult for smaller
institutions to absorb.
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3. Description of small entities
affected by the final rule. The final rule
affects all creditors that offer open-end
(not home-secured) credit plans. In
addition, the final rule affects persons
advertising open-end (not homesecured) credit, whether or not they are
creditors. The Board acknowledged in
its IRFA the total number of small
entities likely to be affected by the
proposal is unknown, because the openend credit provisions of TILA and
Regulation Z have broad applicability to
individuals and businesses that extend
even small amounts of consumer credit.
See § 226.1(c)(1).28 Based on June 30,
2008 call report data, there are
approximately 709 banks, 3,397 insured
credit unions, and 27 thrift institutions
with credit card assets (or
securitizations), and total assets of $175
million or less. The number of small
non-depository institutions that are
subject to Regulation Z’s open-end
credit provisions cannot be determined
from information in call reports, but
recent congressional testimony by an
industry trade group indicated that 200
retailers, 40 oil companies, and 40 thirdparty private label credit card issuers of
various sizes also issue credit cards.29
There is no comprehensive listing of
small consumer finance companies that
may be affected by the proposed rules
or of small merchants that offer their
own credit plans for the purchase of
goods or services. Furthermore, it is
unknown how many of these small
entities offer open-end credit plans as
opposed to closed-end credit products,
which would not be affected by the final
rule.
4. Reporting, recordkeeping and
compliance requirements. The
compliance requirements of this final
rule are described above in VI. Sectionby-Section Analysis.
The effect of the revisions to
Regulation Z on small entities is
unknown. Small entities are required to,
among other things, conform their openend credit disclosures, including those
in credit card applications or
solicitations, account opening materials,
periodic statements, change-in-terms
28 Regulation Z generally applies to ‘‘each
individual or business that offers or extends credit
when four conditions are met: (i) The credit is
offered or extended to consumers; (ii) the offering
or extension of credit is done regularly; (iii) the
credit is subject to a finance charge or is payable
by a written agreement in more than four
installments; and (iv) the credit is primarily for
personal, family, or household purposes.’’
§ 226.1(c)(1).
29 Testimony of Edward L. Yingling for the
American Bankers’ Association before the
Subcommittee on Financial Institutions and
Consumer Credit, Financial Services Committee,
United States House of Representatives, April 26,
2007, fn. 1, p 3.
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notices, and advertisements to the
revised rules. The Board has sought to
reduce the burden on small entities,
where possible, by adopting model
forms that can be used to ease
compliance with the final rules. Small
entities also are required to update their
systems to comply with new rules
regarding reasonable cut-off times for
payments and weekend or holiday
payment due dates.
In the May 2008 Proposal, the Board
noted that the precise costs to small
entities of updating their systems are
difficult to predict. These costs will
depend on a number of factors that are
unknown to the Board, including,
among other things, the specifications of
the current systems used by such
entities to prepare and provide
disclosures and administer open-end
accounts, the complexity of the terms of
the open-end credit products that they
offer, and the range of such product
offerings. The Board requested
information and comment on the effects
of the proposed rules on small entities
and received few comments regarding
the cost impact on small entities
specifically. These comments are
discussed above in the ‘‘Summary of
issues raised by comments in response
to the initial regulatory flexibility
analysis’’ section.
5. Steps taken to minimize the
economic impact on small entities. As
previously noted, the June 2007 and
May 2008 Proposals implement the
Board’s mandate to prescribe
regulations that carry out the purposes
of TILA. In addition, portions of the
June 2007 Proposal implement certain
provisions of the Bankruptcy Act that
require new disclosures on periodic
statements, on credit card applications
and solicitations, and in advertisements.
The Board seeks in this final rule to
balance the benefits to consumers
arising out of more effective TILA
disclosures against the additional
burdens on creditors and other entities
subject to TILA. To that end, and as
discussed above in VI. Section-bySection Analysis, consumer testing was
conducted for the Board in order to
assess the effectiveness of the proposed
revisions to Regulation Z. In this
manner, the Board has sought to avoid
imposing additional regulatory
requirements without evidence that
these proposed revisions may be
beneficial to consumer understanding of
open-end credit products.
The steps the Board has taken to
minimize the economic impact and
compliance burden on small entities,
including the factual, policy, and legal
reasons for selecting the alternatives
adopted and why each one of the other
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significant alternatives was not
accepted, are described above in VI.
Section-by-Section Analysis. The final
rule’s modifications from the proposed
rule that minimize economic impact on
small entities are summarized below.
In response to the results of consumer
testing, the Board’s final rule provides a
number of modifications designed to
increase flexibility and thus reduce
costs to creditors. Under the final rule,
for the summary tables accompanying
applications or solicitations and the
summary tables provided at account
opening, creditors will be permitted to
combine rows for different transaction
types when the APR for each transaction
type is the same. In addition, the final
rule removes the requirement that
creditors provide certain cross
references in the summary tables. Both
these changes allow for shorter
disclosures, which in turn, could reduce
the amount of paper creditors must use
and the mailing costs of the disclosures.
The final rule also provides flexibility
in the periodic statement disclosure by
removing the requirement that the
grouping of certain payment
information on periodic statements be
substantially similar to the model forms
provided by the Board. This change
provides flexibility to creditors to
determine how to fit certain new
periodic statement disclosure
requirements under the final rule within
the format of creditors’ current forms
instead of requiring creditors to
potentially redesign their forms to be
substantially similar to the Board’s
model forms. In addition, under the
final rule, creditors are no longer
required to provide the effective APR on
the periodic statement.
The Board has also amended the rule
on setting reasonable cut-off hours for
mailed payments to be received on the
due date and be considered timely. The
May 2008 Proposal stated that it would
not be reasonable for a creditor to set a
cut-off time for payments by mail that
is earlier than 5 p.m. In response to
industry commenters, including a
comment from a small credit union with
limited hours of operation, the Board
has relaxed this standard and amended
the final rule to describe a 5 p.m. cutoff time for mailed payment as an
example of a reasonable requirement for
payments while not stating that earlier
cut-off times would be unreasonable in
all circumstances.
Furthermore, as proposed in June
2007 and consistent with the
Bankruptcy Act, small depository
institutions with assets of $250 million
or less are not required to maintain their
own toll-free telephone number to
provide the minimum repayment
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estimates required under § 226.7(b)(12)
for a period of two years after the
effective date of the rule. The Board
must establish and maintain a toll-free
telephone number for use by customers
of these institutions.
Also, the Board is providing an
implementation period that responds to
commenters’ concerns about the time
needed to comply with the final rule.
The Board believes the effective date
will decrease costs for small entities by
providing them with sufficient time to
come into compliance with the final
rule’s requirements. The
implementation date is discussed above
in VII. Mandatory Compliance Date.
The Board believes that these changes
minimize the significant economic
impact on small entities while still
meeting the stated objectives of TILA.
6. Other federal rules. With the
following exception, the Board believes
no Federal rules duplicate, overlap, or
conflict with this final rule. In the June
2007 Proposal, the Board noted in the
section-by-section analysis to § 226.13(i)
a potential conflict between Regulation
Z and Regulation E with respect to error
resolution procedures when a
transaction involves both an extension
of credit and an electronic fund transfer.
This can occur when a financial
institution extends credit incident to
electronic fund transfers subject to
Regulation E, for example, when the
credit card account is used to advance
funds to prevent a consumer’s deposit
account from becoming overdrawn or to
maintain a specified minimum balance
in the consumer’s account. Current
§ 226.13(i), which has not been
amended in the final rule, resolves this
conflict by stating that under these
circumstances, the creditor should
comply with the error resolution
procedures of Regulation E, rather than
those in Regulation Z (except that the
creditor must still comply with
§§ 226.13(d) and (g)).
In the May 2008 Regulation Z
Proposal, the Board also requested
comment regarding any duplication,
overlap, or conflict between the
proposed revisions to Regulation Z in
this May 2008 Proposal and the
proposal to address certain credit card
practices issued by the Board, as well as
other federal banking agencies, in May
2008. 73 FR 28904, May 19, 2008.
Several commenters raised potential
conflicts between the two proposals. As
discussed above in VI. Section-bySection Analysis and in the
supplementary information to the final
rule adopted by the Board and other
federal banking agencies published
elsewhere in today’s Federal Register,
the Board has addressed these
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comments and believes the final rule
avoids any conflict, duplication, or
overlap with the final rule adopted by
the Board and other federal banking
agencies published elsewhere in today’s
Federal Register.
IX. Paperwork Reduction Act
In accordance with the Paperwork
Reduction Act (PRA) of 1995 (44 U.S.C.
3506; 5 CFR part 1320 Appendix A.1),
the Board reviewed the final rule under
the authority delegated to the Board by
the Office of Management and Budget
(OMB). The collection of information
that is required by this final rule is
found in 12 CFR part 226. The Federal
Reserve may not conduct or sponsor,
and an organization is not required to
respond to, this information collection
unless the information collection
displays a currently valid OMB control
number. The OMB control number is
7100–0199.
This information collection is
required to provide benefits for
consumers and is mandatory (15 U.S.C.
1601 et seq.). The respondents/
recordkeepers are creditors and other
entities subject to Regulation Z,
including for-profit financial
institutions and small businesses. Since
the Federal Reserve does not collect any
information, no issue of confidentiality
normally arises. However, in the event
the Board were to retain records during
the course of an examination, the
information may be protected from
disclosure under the exemptions set
forth in (b)(4), (6), and (8) of the
Freedom of Information Act (5 U.S.C.
522(b)).
TILA and Regulation Z are intended
to ensure effective disclosure of the
costs and terms of credit to consumers.
For open-end credit, creditors are
required to, among other things,
disclose information about the initial
costs and terms and to provide periodic
statements of account activity, notices of
changes in terms, and statements of
rights concerning billing error
procedures. Regulation Z requires
specific types of disclosures for credit
and charge card accounts and home
equity plans. For closed-end loans, such
as mortgage and installment loans, cost
disclosures are required to be provided
prior to consummation. Special
disclosures are required in connection
with certain products, such as reverse
mortgages, certain variable-rate loans,
and certain mortgages with rates and
fees above specified thresholds. TILA
and Regulation Z also contain rules
concerning credit advertising. Creditors
are required to retain evidence of
compliance for twenty-four months
(§ 226.25), but Regulation Z does not
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specify the types of records that must be
retained.
Under the PRA, the Federal Reserve
accounts for the paperwork burden
associated with Regulation Z for the
state member banks and other creditors
supervised by the Federal Reserve that
engage in lending covered by Regulation
Z and, therefore, state member banks
and other creditors supervised by the
Federal Reserve are respondents under
the PRA. Appendix I of Regulation Z
defines the Federal Reserve-regulated
institutions as: State member banks,
branches and agencies of foreign banks
(other than federal branches, federal
agencies, and insured state branches of
foreign banks), commercial lending
companies owned or controlled by
foreign banks, and organizations
operating under section 25 or 25A of the
Federal Reserve Act. Other federal
agencies account for the paperwork
burden on other entities subject to
Regulation Z. To ease the burden and
cost of complying with Regulation Z
(particularly for small entities), the
Federal Reserve provides model forms,
which are appended to the regulation.
As mentioned in III. The Board’s
Review of Open-end Credit Rules above,
two notices of proposed rulemaking
were published in the Federal Register:
the June 2007 Proposal, 72 FR 32948
(June 14, 2007) and the May 2008
Proposal, 73 FR 28866 (May 19, 2008).
The comment period for these notices
expired October 12, 2007 and July 18,
2008, respectively. No comments
specifically addressing the burden
estimates in those two proposals were
received. However, since publication of
the May 2008 Proposal, the one-time
increase and continuing total annual
burden hours have been revised. The
revisions include: (1) Incorporating
provisions of Regulation Z requirements
affecting mortgage lending, published in
the Federal Register on July 30, 2008
(73 FR 44522) and (2) updating the total
number of Federal Reserve-regulated
institutions that are deemed to be
respondents for the purposes of the PRA
from 1,172 to 1,138.
Based on these adjustments to the
estimates published in the May 2008
Proposal, the final rule will impose a
one-time increase in the total annual
burden by 74,640 hours. The final rule,
on a continuing basis, will impose an
increase in the total annual burden by
35,120 hours due to the adjustments
discussed above, as well as (1) revisions
to the rules governing change-in-terms
notices in this final rule, which would
increase the frequency with which such
notices are required and (2) inclusion of
the disclosure requirement to cosigners
under 12 CFR 227.14(b) (Regulation
AA). The title of the Regulation Z
information collection will be updated
to account for these sections of
Regulation AA. In total the final rule
will increase the annual burden by
109,760 hours from 578,847 to 688,607
hours. This burden increase will be
imposed on all Federal Reserveregulated institutions that are deemed to
be respondents for purposes of the PRA.
The other federal financial agencies
are responsible for estimating and
reporting to OMB the total paperwork
burden for the institutions for which
they have administrative enforcement
authority. They may, but are not
required to, use the Federal Reserve’s
burden estimation methodology. Using
the Federal Reserve’s method, the total
current estimated annual burden for all
financial institutions subject to
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Regulation Z, including Federal
Reserve-supervised institutions, would
be approximately 11,671,017 hours. In
total the final rule will impose an
increase to the estimated annual burden
for all institutions subject to Regulation
Z of 1,926,373 hours to 13,597,390
hours. On a continuing basis, the
proposed revisions to the change-interms notices would increase the
estimated annual frequency, thus
increasing the total annual burden from
12,324,037 to 13,230,534 hours. The
estimates above represent an average
across all respondents and reflect
variations between institutions based on
their size, complexity, and practices. All
covered institutions, including card
issuers, retailers, and depository
institutions (of which there are
approximately 17,200) potentially are
affected by this collection of
information, and thus are respondents
for purposes of the PRA.
The Board has a continuing interest in
the public’s opinion of our collections
of information. At any time, comments
regarding the burden estimate, or any
other aspect of this collection of
information, including suggestions for
reducing the burden, may be sent to:
Secretary, Board of Governors of the
Federal Reserve System, 20th and C
Streets, NW., Washington, DC 20551;
and to the Office of Management and
Budget, Paperwork Reduction Project
(7100–0199), Washington, DC 20503.
X. Redesignation Table
The Board has adopted organizational
revisions that are designed to make the
regulation easier to use. The following
table indicates the redesignations.
Redesignation
Comment I–4 .........................................................................
Comment I–5 .........................................................................
Footnote 3 ..............................................................................
Comment 2(a)(20)–6 ..............................................................
Footnote 4 ..............................................................................
Comment 3(a)–2 ....................................................................
Comment 3(a)–3 ....................................................................
Comment 3(a)–4 ....................................................................
Comment 3(a)–5 ....................................................................
Comment 3(a)–6 ....................................................................
Comment 3(a)–7 ....................................................................
Comment 3(a)–8 ....................................................................
Footnote 5 ..............................................................................
Footnote 6 ..............................................................................
§ 226.4(d)(3)(i) ........................................................................
§ 226.4(d)(3)(i)(A) ...................................................................
§ 226.4(d)(3)(i)(B) ...................................................................
§ 226.4(d)(3)(i)(C) ...................................................................
§ 226.4(d)(3)(ii) .......................................................................
Comment 4(a)–4 ....................................................................
Footnote 7 ..............................................................................
Footnote 8 ..............................................................................
§ 226.5(a)(2) ...........................................................................
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Comment I–3
Comment I–4
§ 226.2(a)(17)(v)
Comment 2(a)(20)–7
Comment 3–1
Comment 3(a)–3
Comment 3(a)–4
Comment 3(a)–5
Comment 3(a)–6
Comment 3(a)–8
Comment 3(a)–9
Comment 3(a)–10
§ 226.4(d)(2)
§ 226.4(d)(2)(i)
§ 226.4(d)(3)
§ 226.4(d)(3)(i)
§ 226.4(d)(3)(ii)
§ 226.4(d)(3)(iv)
Comment 4(d)(3)–3
Comment 4(a)–4.i.
§ 226.5(a)(1)(ii)(A)
§ 226.5(a)(1)(ii)(B)
§ 226.5(a)(2)(ii)
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Current
Redesignation
Footnote 9 ..............................................................................
§ 226.5(a)(3) ...........................................................................
§ 226.5(a)(4) ...........................................................................
§ 226.5(b)(1) ...........................................................................
Footnote 10 ............................................................................
Comment 5(a)(1)–1 ................................................................
Comment 5(a)(1)–2 ................................................................
Comment 5(b)(1)–1 ................................................................
Comment 5(b)(1)–2 ................................................................
Comment 5(b)(1)–3 ................................................................
Comment 5(b)(1)–4 ................................................................
Comment 5(b)(1)–5 ................................................................
Comment 5(b)(2)(ii)–2 ............................................................
Comment 5(b)(2)(ii)–3 ............................................................
§ 226.5a(a)(2)(i) (prominent location) ....................................
§ 226.5a(a)(2)(iii) ....................................................................
§ 226.5a(a)(2)(iv) ....................................................................
§ 226.5a(a)(3) .........................................................................
§ 226.5a(a)(4) .........................................................................
§ 226.5a(a)(5) .........................................................................
§ 226.5a(b)(1)(ii); Comment 5a(c)–1 ......................................
§ 226.5a(b)(1)(iii) ....................................................................
§ 226.5a ..................................................................................
§ 226.5a(d)(2) .........................................................................
§ 226.5a(d)(2)(i) ......................................................................
§ 226.5a(d)(2)(ii) .....................................................................
§ 226.5a(e)(3) .........................................................................
§ 226.5a(e)(4) .........................................................................
Comment 5a(a)(2)–1 ..............................................................
Comment 5a(a)(2)–2 ..............................................................
Comment 5a(a)(2)–3 ..............................................................
Comment 5a(a)(2)–4 ..............................................................
Comment 5a(a)(2)–7 ..............................................................
Comments 5a(a)(3)–1; –3 ......................................................
Comment 5a(a)(3)–2 ..............................................................
Comment 5a(a)(5)–1 ..............................................................
Comment 5a(b)(1)–2 ..............................................................
Comment 5a(b)(1)–3 ..............................................................
Comment 5a(b)(1)–4 ..............................................................
Comment 5a(b)(1)–5 ..............................................................
Comment 5a(b)(1)–6 ..............................................................
Comment 5a(b)(1)–7 ..............................................................
Comment 5a(c)–2 ..................................................................
Comment 5a(e)(3)–1 ..............................................................
Comment 5a(e)(4)–1 ..............................................................
Comment 5a(e)(4)–2 ..............................................................
Comment 5a(e)(4)–3 ..............................................................
§ 226.6(a) ...............................................................................
Footnote 11 ............................................................................
Footnote 12 ............................................................................
Footnote 13 ............................................................................
§ 226.6(b) ...............................................................................
§ 226.6(c) ...............................................................................
§ 226.6(d) ...............................................................................
§ 226.6(e) ...............................................................................
§ 226.6(e)(1) ...........................................................................
§ 226.6(e)(2) ...........................................................................
§ 226.6(e)(3) ...........................................................................
§ 226.6(e)(4) ...........................................................................
§ 226.6(e)(5) ...........................................................................
§ 226.6(e)(6) ...........................................................................
§ 226.6(e)(7) ...........................................................................
Comment 6(a)(1)–1 ................................................................
Comment 6(a)(1)–2 ................................................................
Comment 6(a)(2)–1 ................................................................
Comment 6(a)(2)–2 ................................................................
Comment 6(a)(2)–3 ................................................................
Comment 6(a)(2)–4 ................................................................
Comment 6(a)(2)–5 ................................................................
Comment 6(a)(2)–6 ................................................................
Comment 6(a)(2)–7 ................................................................
Comment 6(a)(2)–8 ................................................................
Comment 6(a)(2)–9 ................................................................
Comment 6(a)(2)–10 ..............................................................
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§ 226.5(a)(2)(ii)
§ 226.5(a)(3)(i)
§ 226.5(a)(3)(ii)
§ 226.5(b)(1)(i)
§ 226.5(b)(2)(iii)
Comments 5(a)(1)–1 and 5(a)(1)–2
Comment 5(a)(1)–4
§ 226.5(b)(1)(iv); Comments 5(b)(1)(i)–1, 5(b)(1)(iv)–2, and 5(b)(1)(iv)–4
Comment 5(b)(1)(i)–2
Comment 5(b)(1)(i)–3
Comment 5(b)(1)(i)–4
Comment 5(b)(1)(i)–5
Comment 5(b)(1)(iii)–1
Comment 5(b)(1)(iii)–2
§ 226.5a(a)(2)(vi)
§ 226.5(a)(2)(iii)
§ 226.5(a)(2)(i)
§ 226.5a(a)(5)
§ 226.5a(a)(3)
§ 226.5a(a)(4)
§ 226.5a(2)(i); § 226.5a(e)(4)
§ 226.5a(2)(ii)
§ 226.5a(1)
§ 226.5a(d)(2)(i) and (ii)
§ 226.5a(d)(2)(ii)(A)
§ 226.5a(d)(2)(ii)(B)
§ 226.5a(e)(2)
§ 226.5a(e)(3)
Comment 5a(a)–3
Comment 5a(a)(2)–1
Comment 5a(a)(2)–2
§ 226.5a(a)(2)(ii)
Comment 5a(a)(2)–4
§ 226.5a(a)(5)
§ 226.5a(a)(5); Comment 5a(a)(5)–1
Comment 5a(a)(4)–1
Comment 5a(b)(1)–1
§ 226.5a(d)(3)
§ 226.5a(b)(1)(i); Comment 5a(b)(1)–2
§ 226.5a(b)(1)(ii)
§ 226.5a(b)(1)(iii)
§ 226.5a(b)(1)(iv); Comment 5a(b)(1)–4
Comment 5a(c)–1
Comment 5a(e)(2)–1
Comment 5a(e)(3)–1
Comment 5a(e)(3)–2
Comment 5a(e)(3)–3
§ 226.6(a)(1); § 226.6(b)(3) and (4)
§ 226.6(a)(1)(ii); § 226.6(b)(4)(i)(B)
§ 226.6(a)(1)(ii); § 226.6(b)(4)(ii)
Comments 6(a)(1)(iv)–1 and 6(b)(3)–3
§ 226.6(a)(2); § 226.6(b)(3)
§ 226.6(a)(4); § 226.6(b)(5)(ii)
§ 226.6(a)(5); § 226.6(b)(5)(iii)
§ 226.6(a)(3)
§ 226.6(a)(3)(i)
§ 226.6(a)(3)(ii)
§ 226.6(a)(3)(iii)
§ 226.6(a)(3)(iv)
§ 226.6(a)(3)(v)
§ 226.6(a)(3)(vi)
§ 226.6(a)(3)(vii)
Comments 6(a)(1)(i)–1 and 6(b)(3)–1
Comments 6(a)(1)(i)–2 and 6(b)(3)–2
Comments 6(a)(1)(ii)–1 and 6(b)(4)(i)(B)–1
Comments 6(a)(1)(ii)–2 and 6(b)(4)(ii)–1
Comment 6(a)(1)(ii)–3
Comment 6(a)(1)(ii)–4
Comment 6(a)(1)(ii)–5
Comments 6(a)(1)(ii)–6 and 6(b)(4)(ii)–2
Comments 6(a)(1)(ii)–7 and 6(b)(4)(ii)–3
Comments 6(a)(1)(ii)–8 and 6(b)(4)(ii)–4
Comment 6(a)(1)(ii)–9
Comments 6(a)(1)(ii)–10 and 6(b)(4)(ii)–5
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Current
Redesignation
Comment 6(a)(2)–11 ..............................................................
Comment 6(a)(3)–1 ................................................................
Comment 6(a)(3)–2 ................................................................
Comment 6(a)(4)–1 ................................................................
Comment 6(b)–1 ....................................................................
Comment 6(b)–2 ....................................................................
Comment 6(c)–1 ....................................................................
Comment 6(c)–2 ....................................................................
Comment 6(c)–3 ....................................................................
Comment 6(c)–4 ....................................................................
Comment 6(c)–5 ....................................................................
Comment 6(d) ........................................................................
Comment 6(e)–1 ....................................................................
Comment 6(e)–2 ....................................................................
Comment 6(e)–3 ....................................................................
Comment 6(e)–4 ....................................................................
§ 226.7(a) ...............................................................................
§ 226.7(b) ...............................................................................
§ 226.7(c) ...............................................................................
§ 226.7(d) ...............................................................................
Footnote 15 ............................................................................
§ 226.7(e) ...............................................................................
§ 226.7(f) ................................................................................
§ 226.7(g) ...............................................................................
§ 226.7(h) ...............................................................................
§ 226.7(i) ................................................................................
§ 226.7(j) ................................................................................
§ 226.7(k) ...............................................................................
Comment 7–3 ........................................................................
Comment 7(a)–1 ....................................................................
Comment 7(a)–2 ....................................................................
Comment 7(a)–3 ....................................................................
Comment 7(b)–1 ....................................................................
Comment 7(b)–2 ....................................................................
Comment 7(c)–1 ....................................................................
Comment 7(c)–2 ....................................................................
Comment 7(c)–3 ....................................................................
Comment 7(c)–4 ....................................................................
Comment 7(d)–1 ....................................................................
Comment 7(d)–2 ....................................................................
Comment 7(d)–3 ....................................................................
Comment 7(d)–4 ....................................................................
Comment 7(d)–5 ....................................................................
Comment 7(d)–6 ....................................................................
Comment 7(d)–7 ....................................................................
Comment 7(e)–1 ....................................................................
Comment 7(e)–2 ....................................................................
Comment 7(e)–3 ....................................................................
Comment 7(e)–4 ....................................................................
Comment 7(e)–5 ....................................................................
Comment 7(e)–6 ....................................................................
Comment 7(e)–7 ....................................................................
Comment 7(e)–8 ....................................................................
Comment 7(e)–9 ....................................................................
Comment 7(e)–10 ..................................................................
Comments 7(f)–1 ...................................................................
Comment 7(f)–2 .....................................................................
Comment 7(f)–3 .....................................................................
Comment 7(f)–4 .....................................................................
Comment 7(f)–5 .....................................................................
Comment 7(f)–6 .....................................................................
Comment 7(f)–7 .....................................................................
Comment 7(f)–8 .....................................................................
Comment 7(g)–1 ....................................................................
Comment 7(g)–2 ....................................................................
Comment 7(h)–1 ....................................................................
Comment 7(h)–2 ....................................................................
Comment 7(h)–3 ....................................................................
Comment 7(h)–4 ....................................................................
Comment 7(i)–1 .....................................................................
Comment 7(i)–2 .....................................................................
Comment 7(i)–3 .....................................................................
Comment 7(j)–1 .....................................................................
Comment 7(j)–2 .....................................................................
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Comment 6(a)(1)(ii)–11
Comments 6(a)(1)(iii)–1 and 6(b)(4)(i)(D)–1
Comments 6(a)(1)(iii)–2 and 6(b)(4)(i)(D)–2
Comment 6(a)(1)(iv)–1
Comment 6(a)(2)–1
Comment 6(a)(2)–2
Comments 6(a)(4)–1 and 6(b)(5)(ii)–1
Comments 6(a)(4)–2 and 6(b)(5)(ii)–2
Comments 6(a)(4)–3 and 6(b)(5)(ii)–3
Comments 6(a)(4)–4 and 6(b)(5)(ii)–4
Comments 6(a)(4)–5 and 6(b)(5)(ii)–5
Comments 6(a)(5)–1 and 6(b)(5)(iii)–1
Comment 6(a)(3)–1
Comment 6(a)(3)–2
Comment 6(a)(3)–3
Comment 6(a)(3)–4
§ 226.7(a)(1); § 226.7(b)(1)
§ 226.7(a)(2); § 226.7(b)(2)
§ 226.7(a)(3); § 226.7(b)(3)
§ 226.7(a)(4); § 226.7(b)(4)
§ 226.7(a)(4); § 226.7(b)(4)
§ 226.7(a)(5); § 226.7(b)(5)
§ 226.7(a)(6)(i); § 226.7(b)(6)
§ 226.7(a)(7)
§ 226.7(a)(6)(ii); § 226.7(b)(6)
§ 226.7(a)(10); § 226.7(b)(10)
§ 226.7(a)(8); § 226.7(b)(8)
§ 226.7(a)(9); § 226.7(b)(9)
Comment 7(b)–1
Comments 7(a)(1)–1 and 7(b)(1)–1
Comments 7(a)(1)–2 and 7(b)(1)–2
Comments 7(a)(1)–3 and 7(b)(1)–3
Comments 7(a)(2)–1 and 7(b)(2)–1
Comments 7(a)(2)–2 and 7(b)(2)–2
Comments 7(a)(3)–1 and 7(b)(3)–1
Comment 7(a)(3)–2
Comments 7(a)(3)–3 and 7(b)(3)–2
Comments 7(a)(3)–4 and 7(b)(3)–3
Comments 7(a)(4)–1 and 7(b)(4)–1
Comments 7(a)(4)–2 and 7(b)(4)–2
Comments 7(a)(4)–3 and 7(b)(4)–3
Comment 7(a)(4)–4
Comment 7(a)(4)–5
Comments 7(a)(4)–6 and 7(b)(4)–5
Comment 7(b)(4)–6
Comment 7(a)(5)–1
Comments 7(a)(5)–2 and 7(b)(5)–1
Comments 7(a)(5)–3 and 7(b)(5)–2
Comments 7(a)(5)–4 and 7(b)(5)–3
Comments 7(a)(5)–5 and 7(b)(5)–4
Comment 7(a)(5)–6
Comments 7(a)(5)–7 and 7(b)(5)–5
Comments 7(a)(5)–8 and 7(b)(5)–6
Comments 7(a)(5)–9 and 7(b)(5)–7
Comment 7(b)(5)–8
Comment 7(a)(6)(i)–1
Comment 7(a)(6)(i)–2
Comment 7(a)(6)(i)–3
Comment 7(a)(6)(i)–4
Comment 7(a)(6)(i)–5
Comment 7(a)(6)(i)–6
Comment 7(a)(6)(i)–7
Comment 7(a)(6)(i)–8
Comments 7(a)(7)–1
Comments 7(a)(7)–2
Comment 7(a)(6)(ii)–1
Comment 7(a)(6)(ii)–2
Comment 7(a)(6)(ii)–3
Comment 7(a)(6)(ii)–4
Comments 7(a)(10)–1 and 7(b)(10)–1
Comments 7(a)(10)–2 and 7(b)(10)–2
Comments 7(a)(10)–3 and 7(b)(10)–3
Comments 7(a)(8)–1 and 7(b)(8)–1
Comment 7(b)(8)–2
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Redesignation
Comment 7(k)–1 ....................................................................
Comment 7(k)–2 ....................................................................
Footnote 16 ............................................................................
Footnote 17 ............................................................................
Footnote 19 ............................................................................
Comment 8–2 ........................................................................
Comment 8–3 ........................................................................
Comment 8–5 ........................................................................
Comment 8(a)–1 ....................................................................
Comment 8(a)–2 ....................................................................
Comment 8(a)–4 ....................................................................
Comment 8(a)(2)–1 ................................................................
Comment 8(a)(2)–2 ................................................................
Comment 8(a)(2)–5 ................................................................
Comment 8(a)(3)–1 ................................................................
Comment 8(a)(3)–2 ................................................................
Comment 8(a)(3)–3 ................................................................
Comment 8(a)(3)–4 ................................................................
Comment 8(b)–1 ....................................................................
Comment 8(b)–3 ....................................................................
§ 226.9(c)(1) ...........................................................................
§ 226.9(c)(2) ...........................................................................
§ 226.9(c)(3) ...........................................................................
Comment 9(c)–1 ....................................................................
Comment 9(c)–2 ....................................................................
Comment 9(c)–3 ....................................................................
Comment 9(c)(1)–1 ................................................................
Comment 9(c)(1)–2 ................................................................
Comment 9(c)(1)–3 ................................................................
Comment 9(c)(1)–4 ................................................................
Comment 9(c)(1)–5 ................................................................
Comment 9(c)(1)–6 ................................................................
Comment 9(c)(2)–1 ................................................................
Comment 9(c)(2)–2 ................................................................
Comment 9(c)(3)–1 ................................................................
Comment 9(c)(3)–2 ................................................................
§ 226.10(b) .............................................................................
Comment 10(b)–1 (specific requirements) ............................
§ 226.11 ..................................................................................
§ 226.11(a) .............................................................................
§ 226.11(b) .............................................................................
§ 226.11(c) .............................................................................
Comment 11–1 ......................................................................
Comment 11–2 ......................................................................
Comment 11(b)–1 ..................................................................
Comment 11(c)–1 ..................................................................
Comment 11(c)–2 ..................................................................
§ 226.12(b)(1) .........................................................................
§ 226.12(c)(3) .........................................................................
§ 226.12(c)(3)(i) ......................................................................
§ 226.12(c)(3)(ii) .....................................................................
Footnote 21 ............................................................................
Footnote 22 ............................................................................
Footnote 23 ............................................................................
Footnote 24 ............................................................................
Footnote 25 ............................................................................
Footnote 26 ............................................................................
Comment 12(b)(1)–1 ..............................................................
Comment 12(b)(1)–2 ..............................................................
Comment 12(c)(3)(i)–1 ...........................................................
Comment 12(c)(3)(ii)–1 ..........................................................
Comment 12(c)(3)(ii)–2 ..........................................................
Footnote 27 ............................................................................
Footnote 28 ............................................................................
Footnote 29 ............................................................................
Footnote 30 ............................................................................
Footnote 31 ............................................................................
Comment 13(a)–1 ..................................................................
Footnote 31a ..........................................................................
Footnote 32 ............................................................................
Footnote 33 ............................................................................
Comment 14(c)–2 ..................................................................
Comment 14(c)–3 ..................................................................
Comment 14(c)–4 ..................................................................
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Comments 7(a)(9)–1 and 7(b)(9)–1
Comments 7(a)(9)–2 and 7(b)(9)–2
§ 226.8(c)(1)
§ 226.8(c)(2)
§ 226.8(a)(1)(ii)
Comment 8(a)–1
Comment 8(b)–1
Comment 8(a)–5
Comment 8(a)–4.i.
Comment 8(a)–4.ii.
Comment 8(a)–2
Comment 8(a)–6.i. and ii.
Comment 8(a)–6.iii.
Comment 8(a)–3.iv.
Comment 8(a)–7
Comment 8(a)–8.i.
Comment 8(a)–8.ii.
Comment 8(a)–3.iv.
Comment 8(b)–3
Comment 8(b)–2
§ 226.9(c)(1)(i) and § 226.9(c)(2)(i)
§ 226.9(c)(1)(ii) and § 226.9(c)(2)(iv)
§ 226.9(c)(1)(iii)
Comments 9(c)(1)–1 and 9(c)(2)–1
Comments 9(c)(1)–2 and 9(c)(2)–2
Comments 9(c)(1)–3 and 9(c)(2)–3
Comment 9(c)(1)(i)–1 and 9(c)(2)(i)–1
Comment 9(c)(1)(i)–2 and 9(c)(2)(i)–2
Comment 9(c)(1)(i)–3 and 9(c)(2)(i)–3
Comment 9(c)(1)(i)–4 and 9(c)(2)(i)–4
Comment 9(c)(1)(i)–5 and 9(c)(2)(i)–5
Comment 9(c)(1)(i)–6
Comment 9(c)(1)(ii)–1 and 9(c)(2)(iv)–1
Comment 9(c)(1)(ii)–2 and 9(c)(2)(iv)–2
Comment 9(c)(1)(iii)–1
Comment 9(c)(1)(iii)–2
§ 226.10(b)(3)
§ 226.10(b)(2)
§ 226.11(a)
§ 226.11(a)(1)
§ 226.11(a)(2)
§ 226.11(a)(3)
Comment 11(a)–1
Comment 11(a)–2
Comment 11(a)(2)–1
Comment 11(a)(3)–1
Comment 11(a)(3)–2
§ 226.12(b)(1)(ii)
§ 226.12(c)(3)(i)
§ 226.12(c)(3)(i)(A)
§ 226.12(c)(3)(i)(B)
Comment 12–2
§ 226.12(b)(1)(i)
Comment 12(b)(2)(ii)–2
Comment 12(c)–3
Comment 12(c)–4
§ 226.12(c)(3)(ii)
Comment 12(b)(1)(ii)–1
Comment 12(b)(1)(ii)–2
Comment 12(c)(3)(i)(A)–1
Comment 12(c)(3)(i)(B)–1
Comment 12(c)(3)(ii)–1
§ 226.13(d)(3)
Comment 13(b)–1
Comment 13(b)–2
§ 226.13(d)(4)
Comment 13(f)–3
Comment 13(a)(1)–1
§ 226.14(a)
§ 226.14(c)(2)
§ 226.14(c)(2)
Comment 14(c)(1)–1
Comment 14(c)(2)–1
Comment 14(c)(2)–2
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Federal Register / Vol. 74, No. 18 / Thursday, January 29, 2009 / Rules and Regulations
Current
Redesignation
Comment 14(c)–5 ..................................................................
Comment 14(c)–6 ..................................................................
Comment 14(c)–7 ..................................................................
Comment 14(c)–8 ..................................................................
Comment 14(c)–9 ..................................................................
Comment 14(c)–10 ................................................................
§ 226.16(b) .............................................................................
§ 226.16(b)(1) .........................................................................
§ 226.16(b)(2) .........................................................................
§ 226.16(b)(3) .........................................................................
Comment 16(b)–1 ..................................................................
Comment 16(b)–2 ..................................................................
Comment 16(b)–3 ..................................................................
Comment 16(b)–4 ..................................................................
Comment 16(b)–6 ..................................................................
Comment 16(b)–7 ..................................................................
Comment 16(b)–8 ..................................................................
Comment 16(b)–9 ..................................................................
List of Subjects in 12 CFR Part 226
Advertising, Consumer protection,
Federal Reserve System, Reporting and
recordkeeping requirements, Truth in
Lending.
■ For the reasons set forth in the
preamble, the Board amends Regulation
Z, 12 CFR part 226, as set forth below:
PART 226—TRUTH IN LENDING
(REGULATION Z)
1. The authority citation for part 226
continues to read as follows:
■
Authority: 12 U.S.C. 3806; 15 U.S.C. 1604
and 1637(c)(5).
Subpart A—General
2. Section 226.1 is revised to read as
follows:
■
mstockstill on PROD1PC66 with RULES2
§ 226.1 Authority, purpose, coverage,
organization, enforcement, and liability.
(a) Authority. This regulation, known
as Regulation Z, is issued by the Board
of Governors of the Federal Reserve
System to implement the federal Truth
in Lending Act, which is contained in
title I of the Consumer Credit Protection
Act, as amended (15 U.S.C. 1601 et
seq.). This regulation also implements
title XII, section 1204 of the Competitive
Equality Banking Act of 1987 (Pub. L.
100–86, 101 Stat. 552). Informationcollection requirements contained in
this regulation have been approved by
the Office of Management and Budget
under the provisions of 44 U.S.C. 3501
et seq. and have been assigned OMB No.
7100–0199.
(b) Purpose. The purpose of this
regulation is to promote the informed
use of consumer credit by requiring
disclosures about its terms and cost. The
regulation also gives consumers the
right to cancel certain credit
transactions that involve a lien on a
consumer’s principal dwelling,
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Comment 14(c)(3)–1
Comment 14(c)(3)–2
Comment 14(c)–2
Comment 14(c)–3
Comment 14(c)–4
Comment 14(c)–5
§ 226.16(b)(1)
§ 226.16(b)(1)(i)
§ 226.16(b)(1)(ii)
§ 226.16(b)(1)(iii)
§ 226.16(b)(1)
Comment 16(b)–1
Comment 16(b)–2
Comment 16(b)–3
§ 226.16(g)(4)
Comment 16(b)–1
§ 226.16(b)(1)
Comment 16(b)–4
regulates certain credit card practices,
and provides a means for fair and timely
resolution of credit billing disputes. The
regulation does not govern charges for
consumer credit. The regulation
requires a maximum interest rate to be
stated in variable-rate contracts secured
by the consumer’s dwelling. It also
imposes limitations on home-equity
plans that are subject to the
requirements of § 226.5b and mortgages
that are subject to the requirements of
§ 226.32. The regulation prohibits
certain acts or practices in connection
with credit secured by a consumer’s
principal dwelling.
(c) Coverage. (1) In general, this
regulation applies to each individual or
business that offers or extends credit
when four conditions are met: the credit
is offered or extended to consumers; the
offering or extension of credit is done
regularly;1 the credit is subject to a
finance charge or is payable by a written
agreement in more than four
installments; and the credit is primarily
for personal, family, or household
purposes.
(2) If a credit card is involved,
however, certain provisions apply even
if the credit is not subject to a finance
charge, or is not payable by a written
agreement in more than four
installments, or if the credit card is to
be used for business purposes.
(3) In addition, certain requirements
of § 226.5b apply to persons who are not
creditors but who provide applications
for home-equity plans to consumers.
(d) Organization. The regulation is
divided into subparts and appendices as
follows:
(1) Subpart A contains general
information. It sets forth: the authority,
purpose, coverage, and organization of
the regulation; the definitions of basic
1 [Reserved]
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terms; the transactions that are exempt
from coverage; and the method of
determining the finance charge.
(2) Subpart B contains the rules for
open-end credit. It requires that
account-opening disclosures and
periodic statements be provided, as well
as additional disclosures for credit and
charge card applications and
solicitations and for home-equity plans
subject to the requirements of § 226.5a
and § 226.5b, respectively. It also
describes special rules that apply to
credit card transactions, treatment of
payments and credit balances,
procedures for resolving credit billing
errors, annual percentage rate
calculations, rescission requirements,
and advertising.
(3) Subpart C relates to closed-end
credit. It contains rules on disclosures,
treatment of credit balances, annual
percentages rate calculations, rescission
requirements, and advertising.
(4) Subpart D contains rules on oral
disclosures, disclosures in languages
other than English, record retention,
effect on state laws, state exemptions,
and rate limitations.
(5) Subpart E contains special rules
for certain mortgage transactions.
Section 226.32 requires certain
disclosures and provides limitations for
loans that have rates and fees above
specified amounts. Section 226.33
requires disclosures, including the total
annual loan cost rate, for reverse
mortgage transactions. Section 226.34
prohibits specific acts and practices in
connection with mortgage transactions
that are subject to § 226.32. Section
226.35 prohibits specific acts and
practices in connection with higherpriced mortgage loans, as defined in
§ 226.35(a). Section 226.36 prohibits
specific acts and practices in connection
with credit secured by a consumer’s
principal dwelling.
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(6) Several appendices contain
information such as the procedures for
determinations about state laws, state
exemptions and issuance of staff
interpretations, special rules for certain
kinds of credit plans, a list of
enforcement agencies, and the rules for
computing annual percentage rates in
closed-end credit transactions and totalannual-loan-cost rates for reverse
mortgage transactions.
(e) Enforcement and liability. Section
108 of the act contains the
administrative enforcement provisions.
Sections 112, 113, 130, 131, and 134
contain provisions relating to liability
for failure to comply with the
requirements of the act and the
regulation. Section 1204 (c) of title XII
of the Competitive Equality Banking Act
of 1987, Pub. L. No. 100–86, 101 Stat.
552, incorporates by reference
administrative enforcement and civil
liability provisions of sections 108 and
130 of the act.
■ 3. Section 226.2 is revised to read as
follows:
mstockstill on PROD1PC66 with RULES2
§ 226.2 Definitions and rules of
construction.
(a) Definitions. For purposes of this
regulation, the following definitions
apply:
(1) Act means the Truth in Lending
Act (15 U.S.C. 1601 et seq. ).
(2) Advertisement means a
commercial message in any medium
that promotes, directly or indirectly, a
credit transaction.
(3) [Reserved] 2
(4) Billing cycle or cycle means the
interval between the days or dates of
regular periodic statements. These
intervals shall be equal and no longer
than a quarter of a year. An interval will
be considered equal if the number of
days in the cycle does not vary more
than four days from the regular day or
date of the periodic statement.
(5) Board means the Board of
Governors of the Federal Reserve
System.
(6) Business day means a day on
which the creditor’s offices are open to
the public for carrying on substantially
all of its business functions. However,
for purposes of rescission under
§§ 226.15 and 226.23, and for purposes
of §§ 226.19(a)(1)(ii) and 226.31, the
term means all calendar days except
Sundays and the legal public holidays
specified in 5 U.S.C. 6103(a), such as
New Year’s Day, the Birthday of Martin
Luther King, Jr., Washington’s Birthday,
Memorial Day, Independence Day,
Labor Day, Columbus Day, Veterans
2 [Reserved]
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Day, Thanksgiving Day, and Christmas
Day.
(7) Card issuer means a person that
issues a credit card or that person’s
agent with respect to the card.
(8) Cardholder means a natural person
to whom a credit card is issued for
consumer credit purposes, or a natural
person who has agreed with the card
issuer to pay consumer credit
obligations arising from the issuance of
credit card to another natural person.
For purposes of § 226.12(a) and (b), the
term includes any person to whom a
credit card is issued for any purpose,
including business, commercial or
agricultural use, or a person who has
agreed with the card issuer to pay
obligations arising from the issuance of
such a credit card to another person.
(9) Cash price means the price at
which a creditor, in the ordinary course
of business, offers to sell for cash
property or service that is the subject of
the transaction. At the creditor’s option,
the term may include the price of
accessories, services related to the sale,
service contracts and taxes and fees for
license, title, and registration. The term
does not include any finance charge.
(10) Closed-end credit means
consumer credit other than ‘‘open-end
credit’’ as defined in this section.
(11) Consumer means a cardholder or
natural person to whom consumer
credit is offered or extended. However,
for purposes of the rescission under
§§ 226.15 and 226.23, the term also
includes a natural person in whose
principal dwelling a security interest is
or will be retained or acquired, if that
person’s ownership interest in the
dwelling is or will be subject to the
security interest.
(12) Consumer credit means credit
offered or extended to a consumer
primarily for personal, family, or
household purposes.
(13) Consummation means the time
that a consumer becomes contractually
obligated on a credit transaction.
(14) Credit means the right to defer
payment of debt or to incur debt and
defer its payment.
(15) Credit card means any card,
plate, or other single credit device that
may be used from time to time to obtain
credit. Charge card means a credit card
on an account for which no periodic
rate is used to compute a finance charge.
(16) Credit sale means a sale in which
the seller is a creditor. The term
includes a bailment or lease (unless
terminable without penalty at any time
by the consumer) under which the
consumer—
(i) Agrees to pay as compensation for
use a sum substantially equivalent to, or
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in excess of, the total value of the
property and service involved; and
(ii) Will become (or has the option to
become), for no additional consideration
or for nominal consideration, the owner
of the property upon compliance with
the agreement.
(17) Creditor means:
(i) A person:
(A) Who regularly extends consumer
credit 3 that is subject to a finance
charge or is payable by written
agreement in more than four
installments (not including a down
payment), and
(B) To whom the obligation is initially
payable, either on the face of the note
or contract, or by agreement when there
is no note or contract.
(ii) For purposes of §§ 226.4(c)(8)
(Discounts), 226.9(d) (Finance charge
imposed at time of transaction), and
226.12(e) (Prompt notification of returns
and crediting of refunds), a person that
honors a credit card.
(iii) For purposes of subpart B of this
part, any card issuer that extends either
open-end credit or credit that is not
subject to a finance charge and is not
payable by written agreement in more
than four installments.
(iv) For purposes of subpart B of this
part (except for the credit and charge
card disclosures contained in §§ 226.5a
and 226.9(e) and (f), the finance charge
disclosures contained in § 226.6(a)(1)
and (b)(3)(i) and § 226.7(a)(4) through
(7) and (b)(4) through (6) and the right
of rescission set forth in § 226.15) and
subpart C of this part, any card issuer
that extends closed-end credit that is
subject to a finance charge or is payable
by written agreement in more than four
installments.
(v) A person regularly extends
consumer credit only if it extended
credit (other than credit subject to the
requirements of § 226.32) more than 25
times (or more than 5 times for
transactions secured by a dwelling) in
the preceding calendar year. If a person
did not meet these numerical standards
in the preceding calendar year, the
numerical standards shall be applied to
the current calendar year. A person
regularly extends consumer credit if, in
any 12-month period, the person
originates more than one credit
extension that is subject to the
requirements of § 226.32 or one or more
such credit extensions through a
mortgage broker.
(18) Downpayment means an amount,
including the value of property used as
a trade-in, paid to a seller to reduce the
cash price of goods or services
purchased in a credit sale transaction. A
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deferred portion of a downpayment may
be treated as part of the downpayment
if it is payable not later than the due
date of the second otherwise regularly
scheduled payment and is not subject to
a finance charge.
(19) Dwelling means a residential
structure that contains one to four units,
whether or not that structure is attached
to real property. The term includes an
individual condominium unit,
cooperative unit, mobile home, and
trailer, if it is used as a residence.
(20) Open-end credit means consumer
credit extended by a creditor under a
plan in which:
(i) The creditor reasonably
contemplates repeated transactions;
(ii) The creditor may impose a finance
charge from time to time on an
outstanding unpaid balance; and
(iii) The amount of credit that may be
extended to the consumer during the
term of the plan (up to any limit set by
the creditor) is generally made available
to the extent that any outstanding
balance is repaid.
(21) Periodic rate means a rate of
finance charge that is or may be
imposed by a creditor on a balance for
a day, week, month, or other
subdivision of a year.
(22) Person means a natural person or
an organization, including a
corporation, partnership,
proprietorship, association, cooperative,
estate, trust, or government unit.
(23) Prepaid finance charge means
any finance charge paid separately in
cash or by check before or at
consummation of a transaction, or
withheld from the proceeds of the credit
at any time.
(24) Residential mortgage transaction
means a transaction in which a
mortgage, deed of trust, purchase money
security interest arising under an
installment sales contract, or equivalent
consensual security interest is created or
retained in the consumer’s principal
dwelling to finance the acquisition or
initial construction of that dwelling.
(25) Security interest means an
interest in property that secures
performance of a consumer credit
obligation and that is recognized by
state or federal law. It does not include
incidental interests such as interests in
proceeds, accessions, additions,
fixtures, insurance proceeds (whether or
not the creditor is a loss payee or
beneficiary), premium rebates, or
interests in after-acquired property. For
purposes of disclosures under § 226.6
and § 226.18, the term does not include
an interest that arises solely by
operation of law. However, for purposes
of the right of rescission under § 226.15
and § 226.23, the term does include
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interests that arise solely by operation of
law.
(26) State means any state, the District
of Columbia, the Commonwealth of
Puerto Rico, and any territory or
possession of the United States.
(b) Rules of construction. For
purposes of this regulation, the
following rules of construction apply:
(1) Where appropriate, the singular
form of a word includes the plural form
and plural includes singular.
(2) Where the words obligation and
transaction are used in the regulation,
they refer to a consumer credit
obligation or transaction, depending
upon the context. Where the word credit
is used in the regulation, it means
consumer credit unless the context
clearly indicates otherwise.
(3) Unless defined in this regulation,
the words used have the meanings given
to them by state law or contract.
(4) Footnotes have the same legal
effect as the text of the regulation.
(5) Where the word amount is used in
this regulation to describe disclosure
requirements, it refers to a numerical
amount.
■ 4. Section 226.3 is revised to read as
follows:
§ 226.3
Exempt transactions.
This regulation does not apply to the
following: 4
(a) Business, commercial, agricultural,
or organizational credit. (1) An
extension of credit primarily for a
business, commercial or agricultural
purpose.
(2) An extension of credit to other
than a natural person, including credit
to government agencies or
instrumentalities.
(b) Credit over $25,000 not secured by
real property or a dwelling. An
extension of credit not secured by real
property, or by personal property used
or expected to be used as the principal
dwelling of the consumer, in which the
amount financed exceeds $25,000 or in
which there is an express written
commitment to extend credit in excess
of $25,000.
(c) Public utility credit. An extension
of credit that involves public utility
services provided through pipe, wire,
other connected facilities, or radio or
similar transmission (including
extensions of such facilities), if the
charges for service, delayed payment, or
any discounts for prompt payment are
filed with or regulated by any
government unit. The financing of
durable goods or home improvements
by a public utility is not exempt.
(d) Securities or commodities
accounts. Transactions in securities or
4 [Reserved]
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commodities accounts in which credit is
extended by a broker-dealer registered
with the Securities and Exchange
Commission or the Commodity Futures
Trading Commission.
(e) Home fuel budget plans. An
installment agreement for the purchase
of home fuels in which no finance
charge is imposed.
(f) Student loan programs. Loans
made, insured, or guaranteed pursuant
to a program authorized by title IV of
the Higher Education Act of 1965 (20
U.S.C. 1070 et seq.).
(g) Employer-sponsored retirement
plans. An extension of credit to a
participant in an employer-sponsored
retirement plan qualified under section
401(a) of the Internal Revenue Code, a
tax-sheltered annuity under section
403(b) of the Internal Revenue Code, or
an eligible governmental deferred
compensation plan under section 457(b)
of the Internal Revenue Code (26 U.S.C.
401(a); 26 U.S.C. 403(b); 26 U.S.C.
457(b)), provided that the extension of
credit is comprised of fully vested funds
from such participant’s account and is
made in compliance with the Internal
Revenue Code (26 U.S.C. 1 et seq.).
■ 5. Section 226.4 is revised to read as
follows:
§ 226.4
Finance charge.
(a) Definition. The finance charge is
the cost of consumer credit as a dollar
amount. It includes any charge payable
directly or indirectly by the consumer
and imposed directly or indirectly by
the creditor as an incident to or a
condition of the extension of credit. It
does not include any charge of a type
payable in a comparable cash
transaction.
(1) Charges by third parties. The
finance charge includes fees and
amounts charged by someone other than
the creditor, unless otherwise excluded
under this section, if the creditor:
(i) Requires the use of a third party as
a condition of or an incident to the
extension of credit, even if the
consumer can choose the third party; or
(ii) Retains a portion of the third-party
charge, to the extent of the portion
retained.
(2) Special rule; closing agent charges.
Fees charged by a third party that
conducts the loan closing (such as a
settlement agent, attorney, or escrow or
title company) are finance charges only
if the creditor—
(i) Requires the particular services for
which the consumer is charged;
(ii) Requires the imposition of the
charge; or
(iii) Retains a portion of the thirdparty charge, to the extent of the portion
retained.
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(3) Special rule; mortgage broker fees.
Fees charged by a mortgage broker
(including fees paid by the consumer
directly to the broker or to the creditor
for delivery to the broker) are finance
charges even if the creditor does not
require the consumer to use a mortgage
broker and even if the creditor does not
retain any portion of the charge.
(b) Examples of finance charges. The
finance charge includes the following
types of charges, except for charges
specifically excluded by paragraphs (c)
through (e) of this section:
(1) Interest, time price differential,
and any amount payable under an addon or discount system of additional
charges.
(2) Service, transaction, activity, and
carrying charges, including any charge
imposed on a checking or other
transaction account to the extent that
the charge exceeds the charge for a
similar account without a credit feature.
(3) Points, loan fees, assumption fees,
finder’s fees, and similar charges.
(4) Appraisal, investigation, and
credit report fees.
(5) Premiums or other charges for any
guarantee or insurance protecting the
creditor against the consumer’s default
or other credit loss.
(6) Charges imposed on a creditor by
another person for purchasing or
accepting a consumer’s obligation, if the
consumer is required to pay the charges
in cash, as an addition to the obligation,
or as a deduction from the proceeds of
the obligation.
(7) Premiums or other charges for
credit life, accident, health, or loss-ofincome insurance, written in connection
with a credit transaction.
(8) Premiums or other charges for
insurance against loss of or damage to
property, or against liability arising out
of the ownership or use of property,
written in connection with a credit
transaction.
(9) Discounts for the purpose of
inducing payment by a means other
than the use of credit.
(10) Charges or premiums paid for
debt cancellation or debt suspension
coverage written in connection with a
credit transaction, whether or not the
coverage is insurance under applicable
law.
(c) Charges excluded from the finance
charge. The following charges are not
finance charges:
(1) Application fees charged to all
applicants for credit, whether or not
credit is actually extended.
(2) Charges for actual unanticipated
late payment, for exceeding a credit
limit, or for delinquency, default, or a
similar occurrence.
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(3) Charges imposed by a financial
institution for paying items that
overdraw an account, unless the
payment of such items and the
imposition of the charge were
previously agreed upon in writing.
(4) Fees charged for participation in a
credit plan, whether assessed on an
annual or other periodic basis.
(5) Seller’s points.
(6) Interest forfeited as a result of an
interest reduction required by law on a
time deposit used as security for an
extension of credit.
(7) Real-estate related fees. The
following fees in a transaction secured
by real property or in a residential
mortgage transaction, if the fees are
bona fide and reasonable in amount:
(i) Fees for title examination, abstract
of title, title insurance, property survey,
and similar purposes.
(ii) Fees for preparing loan-related
documents, such as deeds, mortgages,
and reconveyance or settlement
documents.
(iii) Notary and credit-report fees.
(iv) Property appraisal fees or fees for
inspections to assess the value or
condition of the property if the service
is performed prior to closing, including
fees related to pest-infestation or floodhazard determinations.
(v) Amounts required to be paid into
escrow or trustee accounts if the
amounts would not otherwise be
included in the finance charge.
(8) Discounts offered to induce
payment for a purchase by cash, check,
or other means, as provided in section
167(b) of the act.
(d) Insurance and debt cancellation
and debt suspension coverage. (1)
Voluntary credit insurance premiums.
Premiums for credit life, accident,
health, or loss-of-income insurance may
be excluded from the finance charge if
the following conditions are met:
(i) The insurance coverage is not
required by the creditor, and this fact is
disclosed in writing.
(ii) The premium for the initial term
of insurance coverage is disclosed in
writing. If the term of insurance is less
than the term of the transaction, the
term of insurance also shall be
disclosed. The premium may be
disclosed on a unit-cost basis only in
open-end credit transactions, closed-end
credit transactions by mail or telephone
under § 226.17(g), and certain closedend credit transactions involving an
insurance plan that limits the total
amount of indebtedness subject to
coverage.
(iii) The consumer signs or initials an
affirmative written request for the
insurance after receiving the disclosures
specified in this paragraph, except as
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provided in paragraph (d)(4) of this
section. Any consumer in the
transaction may sign or initial the
request.
(2) Property insurance premiums.
Premiums for insurance against loss of
or damage to property, or against
liability arising out of the ownership or
use of property, including single interest
insurance if the insurer waives all right
of subrogation against the consumer,5
may be excluded from the finance
charge if the following conditions are
met:
(i) The insurance coverage may be
obtained from a person of the
consumer’s choice,6 and this fact is
disclosed. (A creditor may reserve the
right to refuse to accept, for reasonable
cause, an insurer offered by the
consumer.)
(ii) If the coverage is obtained from or
through the creditor, the premium for
the initial term of insurance coverage
shall be disclosed. If the term of
insurance is less than the term of the
transaction, the term of insurance shall
also be disclosed. The premium may be
disclosed on a unit-cost basis only in
open-end credit transactions, closed-end
credit transactions by mail or telephone
under § 226.17(g), and certain closedend credit transactions involving an
insurance plan that limits the total
amount of indebtedness subject to
coverage.
(3) Voluntary debt cancellation or
debt suspension fees. Charges or
premiums paid for debt cancellation
coverage for amounts exceeding the
value of the collateral securing the
obligation or for debt cancellation or
debt suspension coverage in the event of
the loss of life, health, or income or in
case of accident may be excluded from
the finance charge, whether or not the
coverage is insurance, if the following
conditions are met:
(i) The debt cancellation or debt
suspension agreement or coverage is not
required by the creditor, and this fact is
disclosed in writing;
(ii) The fee or premium for the initial
term of coverage is disclosed in writing.
If the term of coverage is less than the
term of the credit transaction, the term
of coverage also shall be disclosed. The
fee or premium may be disclosed on a
unit-cost basis only in open-end credit
transactions, closed-end credit
transactions by mail or telephone under
§ 226.17(g), and certain closed-end
credit transactions involving a debt
cancellation agreement that limits the
total amount of indebtedness subject to
coverage;
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(iii) The following are disclosed, as
applicable, for debt suspension
coverage: That the obligation to pay loan
principal and interest is only
suspended, and that interest will
continue to accrue during the period of
suspension.
(iv) The consumer signs or initials an
affirmative written request for coverage
after receiving the disclosures specified
in this paragraph, except as provided in
paragraph (d)(4) of this section. Any
consumer in the transaction may sign or
initial the request.
(4) Telephone purchases. If a
consumer purchases credit insurance or
debt cancellation or debt suspension
coverage for an open-end (not homesecured) plan by telephone, the creditor
must make the disclosures under
paragraphs (d)(1)(i) and (ii) or (d)(3)(i)
through (iii) of this section, as
applicable, orally. In such a case, the
creditor shall:
(i) Maintain evidence that the
consumer, after being provided the
disclosures orally, affirmatively elected
to purchase the insurance or coverage;
and
(ii) Mail the disclosures under
paragraphs (d)(1)(i) and (ii) or (d)(3)(i)
through (iii) of this section, as
applicable, within three business days
after the telephone purchase.
(e) Certain security interest charges. If
itemized and disclosed, the following
charges may be excluded from the
finance charge:
(1) Taxes and fees prescribed by law
that actually are or will be paid to
public officials for determining the
existence of or for perfecting, releasing,
or satisfying a security interest.
(2) The premium for insurance in lieu
of perfecting a security interest to the
extent that the premium does not
exceed the fees described in paragraph
(e)(1) of this section that otherwise
would be payable.
(3) Taxes on security instruments.
Any tax levied on security instruments
or on documents evidencing
indebtedness if the payment of such
taxes is a requirement for recording the
instrument securing the evidence of
indebtedness.
(f) Prohibited offsets. Interest,
dividends, or other income received or
to be received by the consumer on
deposits or investments shall not be
deducted in computing the finance
charge.
§ 226.5
General disclosure requirements.
(a) Form of disclosures. (1) General. (i)
The creditor shall make the disclosures
required by this subpart clearly and
conspicuously.
(ii) The creditor shall make the
disclosures required by this subpart in
writing,7 in a form that the consumer
may keep,8 except that:
(A) The following disclosures need
not be written: Disclosures under
§ 226.6(b)(3) of charges that are imposed
as part of an open-end (not homesecured) plan that are not required to be
disclosed under § 226.6(b)(2) and
related disclosures under
§ 226.9(c)(2)(ii)(B) of charges;
disclosures under § 226.9(c)(2)(v); and
disclosures under § 226.9(d) when a
finance charge is imposed at the time of
the transaction.
(B) The following disclosures need
not be in a retainable form: Disclosures
that need not be written under
paragraph (a)(1)(ii)(A) of this section;
disclosures for credit and charge card
applications and solicitations under
§ 226.5a; home-equity disclosures under
§ 226.5b(d); the alternative summary
billing-rights statement under
§ 226.9(a)(2); the credit and charge card
renewal disclosures required under
§ 226.9(e); and the payment
requirements under § 226.10(b), except
as provided in § 226.7(b)(13).
(iii) The disclosures required by this
subpart may be provided to the
consumer in electronic form, subject to
compliance with the consumer consent
and other applicable provisions of the
Electronic Signatures in Global and
National Commerce Act (E-Sign Act) (15
U.S.C. 7001 et seq.). The disclosures
required by §§ 226.5a, 226.5b, and
226.16 may be provided to the
consumer in electronic form without
regard to the consumer consent or other
provisions of the E-Sign Act in the
circumstances set forth in those
sections.
(2) Terminology. (i) Terminology used
in providing the disclosures required by
this subpart shall be consistent.
(ii) For home-equity plans subject to
§ 226.5b, the terms finance charge and
annual percentage rate, when required
to be disclosed with a corresponding
amount or percentage rate, shall be more
conspicuous than any other required
disclosure.9 The terms need not be more
conspicuous when used for periodic
statement disclosures under
§ 226.7(a)(4) and for advertisements
under § 226.16.
Subpart B—Open-End Credit
6. Section 226.5 is revised to read as
follows:
■
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(iii) If disclosures are required to be
presented in a tabular format pursuant
to paragraph (a)(3) of this section, the
term penalty APR shall be used, as
applicable. The term penalty APR need
not be used in reference to the annual
percentage rate that applies with the
loss of a promotional rate, assuming the
annual percentage rate that applies is
not greater than the annual percentage
rate that would have applied at the end
of the promotional period; or if the
annual percentage rate that applies with
the loss of a promotional rate is a
variable rate, the annual percentage rate
is calculated using the same index and
margin as would have been used to
calculate the annual percentage rate that
would have applied at the end of the
promotional period. If credit insurance
or debt cancellation or debt suspension
coverage is required as part of the plan,
the term required shall be used and the
program shall be identified by its name.
If an annual percentage rate is required
to be presented in a tabular format
pursuant to paragraph (a)(3)(i) or
(a)(3)(iii) of this section, the term fixed,
or a similar term, may not be used to
describe such rate unless the creditor
also specifies a time period that the rate
will be fixed and the rate will not
increase during that period, or if no
such time period is provided, the rate
will not increase while the plan is open.
(3) Specific formats. (i) Certain
disclosures for credit and charge card
applications and solicitations must be
provided in a tabular format in
accordance with the requirements of
§ 226.5a(a)(2).
(ii) Certain disclosures for homeequity plans must precede other
disclosures and must be given in
accordance with the requirements of
§ 226.5b(a).
(iii) Certain account-opening
disclosures must be provided in a
tabular format in accordance with the
requirements of § 226.6(b)(1).
(iv) Certain disclosures provided on
periodic statements must be grouped
together in accordance with the
requirements of § 226.7(b)(6) and
(b)(13).
(v) Certain disclosures accompanying
checks that access a credit card account
must be provided in a tabular format in
accordance with the requirements of
§ 226.9(b)(3).
(vi) Certain disclosures provided in a
change-in-terms notice must be
provided in a tabular format in
accordance with the requirements of
§ 226.9(c)(2)(iii)(B).
(vii) Certain disclosures provided
when a rate is increased due to
delinquency, default or as a penalty
must be provided in a tabular format in
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accordance with the requirements of
§ 226.9(g)(3)(ii).
(b) Time of disclosures. (1) Accountopening disclosures. (i) General rule.
The creditor shall furnish accountopening disclosures required by § 226.6
before the first transaction is made
under the plan.
(ii) Charges imposed as part of an
open-end (not home-secured) plan.
Charges that are imposed as part of an
open-end (not home-secured) plan and
are not required to be disclosed under
§ 226.6(b)(2) may be disclosed after
account opening but before the
consumer agrees to pay or becomes
obligated to pay for the charge, provided
they are disclosed at a time and in a
manner that a consumer would be likely
to notice them. This provision does not
apply to charges imposed as part of a
home-equity plan subject to the
requirements of § 226.5b.
(iii) Telephone purchases. Disclosures
required by § 226.6 may be provided as
soon as reasonably practicable after the
first transaction if:
(A) The first transaction occurs when
a consumer contacts a merchant by
telephone to purchase goods and at the
same time the consumer accepts an offer
to finance the purchase by establishing
an open-end plan with the merchant or
third-party creditor;
(B) The merchant or third-party
creditor permits consumers to return
any goods financed under the plan and
provides consumers with a sufficient
time to reject the plan and return the
goods free of cost after the merchant or
third-party creditor has provided the
written disclosures required by § 226.6;
and
(C) The consumer’s right to reject the
plan and return the goods is disclosed
to the consumer as a part of the offer to
finance the purchase.
(iv) Membership fees. (A) General. In
general, a creditor may not collect any
fee before account-opening disclosures
are provided. A creditor may collect, or
obtain the consumer’s agreement to pay,
membership fees, including application
fees excludable from the finance charge
under § 226.4(c)(1), before providing
account-opening disclosures if, after
receiving the disclosures, the consumer
may reject the plan and have no
obligation to pay these fees (including
application fees) or any other fee or
charge. A membership fee for purposes
of this paragraph has the same meaning
as a fee for the issuance or availability
of credit described in § 226.5a(b)(2). If
the consumer rejects the plan, the
creditor must promptly refund the
membership fee if it has been paid, or
take other action necessary to ensure the
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consumer is not obligated to pay that fee
or any other fee or charge.
(B) Home-equity plans. Creditors
offering home-equity plans subject to
the requirements of § 226.5b are not
subject to the requirements of paragraph
(b)(1)(iv)(A) of this section.
(v) Application fees. A creditor may
collect an application fee excludable
from the finance charge under
§ 226.4(c)(1) before providing accountopening disclosures. However, if a
consumer rejects the plan after receiving
account-opening disclosures, the
consumer must have no obligation to
pay such an application fee, or if the fee
was paid, it must be refunded. See
§ 226.5(b)(1)(iv).
(2) Periodic statements. (i) The
creditor shall mail or deliver a periodic
statement as required by § 226.7 for each
billing cycle at the end of which an
account has a debit or credit balance of
more than $1 or on which a finance
charge has been imposed. A periodic
statement need not be sent for an
account if the creditor deems it
uncollectible, if delinquency collection
proceedings have been instituted, if the
creditor has charged off the account in
accordance with loan-loss provisions
and will not charge any additional fees
or interest on the account, or if
furnishing the statement would violate
federal law.
(ii) The creditor shall mail or deliver
the periodic statement at least 14 days
prior to any date or the end of any time
period required to be disclosed under
§ 226.7(a)(8) or (b)(8), as applicable, for
the consumer to avoid an additional
finance or other charge.10 A creditor that
fails to meet this requirement shall not
collect any finance or other charge
imposed as a result of such failure.
(iii) The timing requirement under
this paragraph (b)(2) does not apply if
the creditor is unable to meet the
requirement because of an act of God,
war, civil disorder, natural disaster, or
strike.
(3) Credit and charge card application
and solicitation disclosures. The card
issuer shall furnish the disclosures for
credit and charge card applications and
solicitations in accordance with the
timing requirements of § 226.5a.
(4) Home-equity plans. Disclosures for
home-equity plans shall be made in
accordance with the timing
requirements of § 226.5b(b).
(c) Basis of disclosures and use of
estimates. Disclosures shall reflect the
terms of the legal obligation between the
parties. If any information necessary for
accurate disclosure is unknown to the
creditor, it shall make the disclosure
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based on the best information
reasonably available and shall state
clearly that the disclosure is an
estimate.
(d) Multiple creditors; multiple
consumers. If the credit plan involves
more than one creditor, only one set of
disclosures shall be given, and the
creditors shall agree among themselves
which creditor must comply with the
requirements that this regulation
imposes on any or all of them. If there
is more than one consumer, the
disclosures may be made to any
consumer who is primarily liable on the
account. If the right of rescission under
§ 226.15 is applicable, however, the
disclosures required by §§ 226.6 and
226.15(b) shall be made to each
consumer having the right to rescind.
(e) Effect of subsequent events. If a
disclosure becomes inaccurate because
of an event that occurs after the creditor
mails or delivers the disclosures, the
resulting inaccuracy is not a violation of
this regulation, although new
disclosures may be required under
§ 226.9(c).
■ 7. Section 226.5a is revised to read as
follows:
§ 226.5a Credit and charge card
applications and solicitations.
(a) General rules. The card issuer shall
provide the disclosures required under
this section on or with a solicitation or
an application to open a credit or charge
card account.
(1) Definition of solicitation. For
purposes of this section, the term
solicitation means an offer by the card
issuer to open a credit or charge card
account that does not require the
consumer to complete an application. A
‘‘firm offer of credit’’ as defined in
section 603(l) of the Fair Credit
Reporting Act (15 U.S.C. 1681a(l)) for a
credit or charge card is a solicitation for
purposes of this section.
(2) Form of disclosures; tabular
format. (i) The disclosures in paragraphs
(b)(1) through (5) (except for
(b)(1)(iv)(B)) and (b)(7) through (15) of
this section made pursuant to paragraph
(c), (d)(2), (e)(1) or (f) of this section
generally shall be in the form of a table
with headings, content, and format
substantially similar to any of the
applicable tables found in G–10 in
Appendix G to this part.
(ii) The table described in paragraph
(a)(2)(i) of this section shall contain only
the information required or permitted
by this section. Other information may
be presented on or with an application
or solicitation, provided such
information appears outside the
required table.
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(iii) Disclosures required by
paragraphs (b)(1)(iv)(B) and (b)(6) of this
section must be placed directly beneath
the table.
(iv) When a tabular format is required,
any annual percentage rate required to
be disclosed pursuant to paragraph
(b)(1) of this section, any introductory
rate permitted to be disclosed pursuant
to paragraph (b)(1)(ii) or required to be
disclosed under paragraph (b)(1)(vii) of
this section, any rate that will apply
after a premium initial rate expires
permitted to be disclosed under
paragraph (b)(1)(iii) or required to be
disclosed under paragraph (b)(1)(vii),
and any fee or percentage amounts
required to be disclosed pursuant to
paragraphs (b)(2), (b)(4), (b)(8) through
(b)(13) of this section must be disclosed
in bold text. However, bold text shall
not be used for: Any maximum limits on
fee amounts disclosed in the table that
do not relate to fees that vary by state;
the amount of any periodic fee disclosed
pursuant to paragraph (b)(2) of this
section that is not an annualized
amount; and other annual percentage
rates or fee amounts disclosed in the
table.
(v) For an application or a solicitation
that is accessed by the consumer in
electronic form, the disclosures required
under this section may be provided to
the consumer in electronic form on or
with the application or solicitation.
(vi)(A) Except as provided in
paragraph (a)(2)(vi)(B) of this section,
the table described in paragraph (a)(2)(i)
of this section must be provided in a
prominent location on or with an
application or a solicitation.
(B) If the table described in paragraph
(a)(2)(i) of this section is provided
electronically, it must be provided in
close proximity to the application or
solicitation.
(3) Fees based on a percentage. If the
amount of any fee required to be
disclosed under this section is
determined on the basis of a percentage
of another amount, the percentage used
and the identification of the amount
against which the percentage is applied
may be disclosed instead of the amount
of the fee.
(4) Fees that vary by state. Card
issuers that impose fees referred to in
paragraphs (b)(8) through (12) of this
section that vary by state may, at the
issuer’s option, disclose in the table the
specific fee applicable to the consumer’s
account, or the range of the fees, if the
disclosure includes a statement that the
amount of the fee varies by state and
refers the consumer to a disclosure
provided with the table where the
amount of the fee applicable to the
consumer’s account is disclosed. A card
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issuer may not list fees for multiple
states in the table.
(5) Exceptions. This section does not
apply to:
(i) Home-equity plans accessible by a
credit or charge card that are subject to
the requirements of § 226.5b;
(ii) Overdraft lines of credit tied to
asset accounts accessed by checkguarantee cards or by debit cards;
(iii) Lines of credit accessed by checkguarantee cards or by debit cards that
can be used only at automated teller
machines;
(iv) Lines of credit accessed solely by
account numbers;
(v) Additions of a credit or charge
card to an existing open-end plan;
(vi) General purpose applications
unless the application, or material
accompanying it, indicates that it can be
used to open a credit or charge card
account; or
(vii) Consumer-initiated requests for
applications.
(b) Required disclosures. The card
issuer shall disclose the items in this
paragraph on or with an application or
a solicitation in accordance with the
requirements of paragraphs (c), (d),
(e)(1) or (f) of this section. A credit card
issuer shall disclose all applicable items
in this paragraph except for paragraph
(b)(7) of this section. A charge card
issuer shall disclose the applicable
items in paragraphs (b)(2), (4), (7)
through (12), and (15) of this section.
(1) Annual percentage rate. Each
periodic rate that may be used to
compute the finance charge on an
outstanding balance for purchases, a
cash advance, or a balance transfer,
expressed as an annual percentage rate
(as determined by § 226.14(b)). When
more than one rate applies for a category
of transactions, the range of balances to
which each rate is applicable shall also
be disclosed. The annual percentage rate
for purchases disclosed pursuant to this
paragraph shall be in at least 16-point
type, except for the following: Oral
disclosures of the annual percentage
rate for purchases; or a penalty rate that
may apply upon the occurrence of one
or more specific events.
(i) Variable rate information. If a rate
disclosed under paragraph (b)(1) of this
section is a variable rate, the card issuer
shall also disclose the fact that the rate
may vary and how the rate is
determined. In describing how the
applicable rate will be determined, the
card issuer must identify the type of
index or formula that is used in setting
the rate. The value of the index and the
amount of the margin that are used to
calculate the variable rate shall not be
disclosed in the table. A disclosure of
any applicable limitations on rate
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5403
increases or decreases shall not be
included in the table.
(ii) Discounted initial rate. If the
initial rate is an introductory rate, as
that term is defined in § 226.16(g)(2)(ii),
the card issuer must disclose the rate
that would otherwise apply to the
account pursuant to paragraph (b)(1) of
this section. Where the rate is not tied
to an index or formula, the card issuer
must disclose the rate that will apply
after the introductory rate expires. In a
variable-rate account, the card issuer
must disclose a rate based on the
applicable index or formula in
accordance with the accuracy
requirements set forth in paragraphs (c),
(d), or (e) of this section, as applicable.
Except as provided in paragraph
(b)(1)(vii) of this section, the issuer is
not required to, but may disclose in the
table the introductory rate along with
the rate that would otherwise apply to
the account if the card issuer also
discloses the time period during which
the introductory rate will remain in
effect, and uses the term ‘‘introductory’’
or ‘‘intro’’ in immediate proximity to the
introductory rate.
(iii) Premium initial rate. If the initial
rate is temporary and is higher than the
rate that will apply after the temporary
rate expires, the card issuer must
disclose the premium initial rate
pursuant to paragraph (b)(1) of this
section. Except as provided in
paragraph (b)(1)(vii) of this section, the
issuer is not required to, but may
disclose in the table the rate that will
apply after the premium initial rate
expires if the issuer also discloses the
time period during which the premium
initial rate will remain in effect.
Consistent with paragraph (b)(1) of this
section, the premium initial rate for
purchases must be in at least 16-point
type. If the issuer also discloses in the
table the rate that will apply after the
premium initial rate for purchases
expires, that rate also must be in at least
16-point type.
(iv) Penalty rates. (A) In general.
Except as provided in paragraph
(b)(1)(iv)(B), if a rate may increase as a
penalty for one or more events specified
in the account agreement, such as a late
payment or an extension of credit that
exceeds the credit limit, the card issuer
must disclose pursuant to paragraph
(b)(1) of this section the increased rate
that may apply, a brief description of
the event or events that may result in
the increased rate, and a brief
description of how long the increased
rate will remain in effect.
(B) Introductory rates. If the issuer
discloses an introductory rate, as that
term is defined in § 226.16(g)(2)(ii), in
the table or in any written or electronic
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promotional materials accompanying
applications or solicitations subject to
paragraph (c) or (e) of this section, the
issuer must briefly disclose directly
beneath the table the circumstances, if
any, under which the introductory rate
may be revoked, and the type of rate
that will apply after the introductory
rate is revoked.
(v) Rates that depend on consumer’s
creditworthiness. If a rate cannot be
determined at the time disclosures are
given because the rate depends, at least
in part, on a later determination of the
consumer’s creditworthiness, the card
issuer must disclose the specific rates or
the range of rates that could apply and
a statement that the rate for which the
consumer may qualify at account
opening will depend on the consumer’s
creditworthiness, and other factors if
applicable. If the rate that depends, at
least in part, on a later determination of
the consumer’s creditworthiness is a
penalty rate, as described in paragraph
(b)(1)(iv) of this section, the card issuer
at its option may disclose the highest
rate that could apply, instead of
disclosing the specific rates or the range
of rates that could apply.
(vi) APRs that vary by state. Issuers
imposing annual percentage rates that
vary by state may, at the issuer’s option,
disclose in the table the specific annual
percentage rate applicable to the
consumer’s account, or the range of the
annual percentage rates, if the
disclosure includes a statement that the
annual percentage rate varies by state
and refers the consumer to a disclosure
provided with the table where the
annual percentage rate applicable to the
consumer’s account is disclosed. A card
issuer may not list annual percentage
rates for multiple states in the table.
(vii) Issuers subject to 12 CFR 227.24
or similar law. Notwithstanding
paragraphs (b)(1)(ii) and (b)(1)(iii) of this
section, issuers that are subject to 12
CFR § 227.24 or similar law must
disclose in the table any introductory
rate applicable to the account,
consistent with the requirements of
paragraph (b)(1)(ii) of this section, and
any rate applicable upon the expiration
of a premium initial rate, consistent
with the requirements of paragraph
(b)(1)(iii) of this section.
(2) Fees for issuance or availability. (i)
Any annual or other periodic fee that
may be imposed for the issuance or
availability of a credit or charge card,
including any fee based on account
activity or inactivity; how frequently it
will be imposed; and the annualized
amount of the fee.
(ii) Any non-periodic fee that relates
to opening an account. A card issuer
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must disclose that the fee is a one-time
fee.
(3) Fixed finance charge; minimum
interest charge. Any fixed finance
charge and a brief description of the
charge. Any minimum interest charge if
it exceeds $1.00 that could be imposed
during a billing cycle, and a brief
description of the charge. The $1.00
threshold amount shall be adjusted
periodically by the Board to reflect
changes in the Consumer Price Index.
The Board shall calculate each year a
price level adjusted minimum interest
charge using the Consumer Price Index
in effect on the June 1 of that year.
When the cumulative change in the
adjusted minimum value derived from
applying the annual Consumer Price
level to the current minimum interest
charge threshold has risen by a whole
dollar, the minimum interest charge will
be increased by $1.00. The issuer may,
at its option, disclose in the table
minimum interest charges below this
threshold.
(4) Transaction charges. Any
transaction charge imposed by the card
issuer for the use of the card for
purchases.
(5) Grace period. The date by which
or the period within which any credit
extended for purchases may be repaid
without incurring a finance charge due
to a periodic interest rate and any
conditions on the availability of the
grace period. If no grace period is
provided, that fact must be disclosed. If
the length of the grace period varies, the
card issuer may disclose the range of
days, the minimum number of days, or
the average number of days in the grace
period, if the disclosure is identified as
a range, minimum, or average. In
disclosing in the tabular format a grace
period that applies to all types of
purchases, the phrase ‘‘How to Avoid
Paying Interest on Purchases’’ shall be
used as the heading for the row
describing the grace period. If a grace
period is not offered on all types of
purchases, in disclosing this fact in the
tabular format, the phrase ‘‘Paying
Interest’’ shall be used as the heading
for the row describing this fact.
(6) Balance computation method. The
name of the balance computation
method listed in paragraph (g) of this
section that is used to determine the
balance for purchases on which the
finance charge is computed, or an
explanation of the method used if it is
not listed. In determining which balance
computation method to disclose, the
card issuer shall assume that credit
extended for purchases will not be
repaid within the grace period, if any.
(7) Statement on charge card
payments. A statement that charges
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incurred by use of the charge card are
due when the periodic statement is
received.
(8) Cash advance fee. Any fee
imposed for an extension of credit in the
form of cash or its equivalent.
(9) Late-payment fee. Any fee
imposed for a late payment.
(10) Over-the-limit fee. Any fee
imposed for exceeding a credit limit.
(11) Balance transfer fee. Any fee
imposed to transfer an outstanding
balance.
(12) Returned-payment fee. Any fee
imposed by the card issuer for a
returned payment.
(13) Required insurance, debt
cancellation or debt suspension
coverage. (i) A fee for insurance
described in § 226.4(b)(7) or debt
cancellation or suspension coverage
described in § 226.4(b)(10), if the
insurance or debt cancellation or
suspension coverage is required as part
of the plan; and
(ii) A cross reference to any additional
information provided about the
insurance or coverage accompanying the
application or solicitation, as
applicable.
(14) Available credit. If a card issuer
requires fees for the issuance or
availability of credit described in
paragraph (b)(2) of this section, or
requires a security deposit for such
credit, and the total amount of those
required fees and/or security deposit
that will be imposed and charged to the
account when the account is opened is
15 percent or more of the minimum
credit limit for the card, a card issuer
must disclose the available credit
remaining after these fees or security
deposit are debited to the account,
assuming that the consumer receives the
minimum credit limit. In determining
whether the 15 percent threshold test is
met, the issuer must only consider fees
for issuance or availability of credit, or
a security deposit, that are required. If
fees for issuance or availability are
optional, these fees should not be
considered in determining whether the
disclosure must be given. Nonetheless,
if the 15 percent threshold test is met,
the issuer in providing the disclosure
must disclose the amount of available
credit calculated by excluding those
optional fees, and the available credit
including those optional fees. This
paragraph does not apply with respect
to fees or security deposits that are not
debited to the account.
(15) Web site reference. A reference to
the Web site established by the Board
and a statement that consumers may
obtain on the Web site information
about shopping for and using credit
cards.
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(c) Direct mail and electronic
applications and solicitations. (1)
General. The card issuer shall disclose
the applicable items in paragraph (b) of
this section on or with an application or
solicitation that is mailed to consumers
or provided to consumers in electronic
form.
(2) Accuracy. (i) Disclosures in direct
mail applications and solicitations must
be accurate as of the time the
disclosures are mailed. An accurate
variable annual percentage rate is one in
effect within 60 days before mailing.
(ii) Disclosures provided in electronic
form must be accurate as of the time
they are sent, in the case of disclosures
sent to a consumer’s e-mail address, or
as of the time they are viewed by the
public, in the case of disclosures made
available at a location such as a card
issuer’s Web site. An accurate variable
annual percentage rate provided in
electronic form is one in effect within
30 days before it is sent to a consumer’s
e-mail address, or viewed by the public,
as applicable.
(d) Telephone applications and
solicitations. (1) Oral disclosure. The
card issuer shall disclose orally the
information in paragraphs (b)(1) through
(7) and (b)(14) of this section, to the
extent applicable, in a telephone
application or solicitation initiated by
the card issuer.
(2) Alternative disclosure. The oral
disclosure under paragraph (d)(1) of this
section need not be given if the card
issuer either:
(i)(A) Does not impose a fee described
in paragraph (b)(2) of this section; or
(B) Imposes such a fee but provides
the consumer with a right to reject the
plan consistent with § 226.5(b)(1)(iv);
and
(ii) The card issuer discloses in
writing within 30 days after the
consumer requests the card (but in no
event later than the delivery of the card)
the following:
(A) The applicable information in
paragraph (b) of this section; and
(B) As applicable, the fact that the
consumer has the right to reject the plan
and not be obligated to pay fees
described in paragraph (b)(2) or any
other fees or charges until the consumer
has used the account or made a payment
on the account after receiving a billing
statement.
(3) Accuracy. (i) The oral disclosures
under paragraph (d)(1) of this section
must be accurate as of the time they are
given.
(ii) The alternative disclosures under
paragraph (d)(2) of this section generally
must be accurate as of the time they are
mailed or delivered. A variable annual
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percentage rate is one that is accurate if
it was:
(A) In effect at the time the
disclosures are mailed or delivered; or
(B) In effect as of a specified date
(which rate is then updated from time
to time, but no less frequently than each
calendar month).
(e) Applications and solicitations
made available to general public. The
card issuer shall provide disclosures, to
the extent applicable, on or with an
application or solicitation that is made
available to the general public,
including one contained in a catalog,
magazine, or other generally available
publication. The disclosures shall be
provided in accordance with paragraph
(e)(1) or (e)(2) of this section.
(1) Disclosure of required credit
information. The card issuer may
disclose in a prominent location on the
application or solicitation the following:
(i) The applicable information in
paragraph (b) of this section;
(ii) The date the required information
was printed, including a statement that
the required information was accurate
as of that date and is subject to change
after that date; and
(iii) A statement that the consumer
should contact the card issuer for any
change in the required information
since it was printed, and a toll-free
telephone number or a mailing address
for that purpose.
(2) No disclosure of credit
information. If none of the items in
paragraph (b) of this section is provided
on or with the application or
solicitation, the card issuer may state in
a prominent location on the application
or solicitation the following:
(i) There are costs associated with the
use of the card; and
(ii) The consumer may contact the
card issuer to request specific
information about the costs, along with
a toll-free telephone number and a
mailing address for that purpose.
(3) Prompt response to requests for
information. Upon receiving a request
for any of the information referred to in
this paragraph, the card issuer shall
promptly and fully disclose the
information requested.
(4) Accuracy. The disclosures given
pursuant to paragraph (e)(1) of this
section must be accurate as of the date
of printing. A variable annual
percentage rate is accurate if it was in
effect within 30 days before printing.
(f) In-person applications and
solicitations. A card issuer shall
disclose the information in paragraph
(b) of this section, to the extent
applicable, on or with an application or
solicitation that is initiated by the card
issuer and given to the consumer in
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5405
person. A card issuer complies with the
requirements of this paragraph if the
issuer provides disclosures in
accordance with paragraph (c)(1) or
(e)(1) of this section.
(g) Balance computation methods
defined. The following methods may be
described by name. Methods that differ
due to variations such as the allocation
of payments, whether the finance charge
begins to accrue on the transaction date
or the date of posting the transaction,
the existence or length of a grace period,
and whether the balance is adjusted by
charges such as late-payment fees,
annual fees and unpaid finance charges
do not constitute separate balance
computation methods.
(1)(i) Average daily balance (including
new purchases). This balance is figured
by adding the outstanding balance
(including new purchases and
deducting payments and credits) for
each day in the billing cycle, and then
dividing by the number of days in the
billing cycle.
(ii) Average daily balance (excluding
new purchases). This balance is figured
by adding the outstanding balance
(excluding new purchases and
deducting payments and credits) for
each day in the billing cycle, and then
dividing by the number of days in the
billing cycle.
(2)(i) Two-cycle average daily balance
(including new purchases). This balance
is the sum of the average daily balances
for two billing cycles. The first balance
is for the current billing cycle, and is
figured by adding the outstanding
balance (including new purchases and
deducting payments and credits) for
each day in the billing cycle, and then
dividing by the number of days in the
billing cycle. The second balance is for
the preceding billing cycle.
(ii) Two-cycle average daily balance
(excluding new purchases). This balance
is the sum of the average daily balances
for two billing cycles. The first balance
is for the current billing cycle, and is
figured by adding the outstanding
balance (excluding new purchases and
deducting payments and credits) for
each day in the billing cycle, and then
dividing by the number of days in the
billing cycle. The second balance is for
the preceding billing cycle.
(3) Adjusted balance. This balance is
figured by deducting payments and
credits made during the billing cycle
from the outstanding balance at the
beginning of the billing cycle.
(4) Previous balance. This balance is
the outstanding balance at the beginning
of the billing cycle.
(5) Daily balance. For each day in the
billing cycle, this balance is figured by
taking the beginning balance each day,
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§ 226.5b(d)(4)(i), such as terminating the
plan or changing the terms.
(ii) The payment information
described in § 226.5b(d)(5)(i) and (ii) for
both the draw period and any
§ 226.6 Account-opening disclosures.
repayment period.
(iii) A statement that negative
(a) Rules affecting home-equity plans.
amortization may occur as described in
The requirements of paragraph (a) of
§ 226.5b(d)(9).
this section apply only to home-equity
(iv) A statement of any transaction
plans subject to the requirements of
requirements as described in
§ 226.5b. A creditor shall disclose the
§ 226.5b(d)(10).
items in this section, to the extent
(v) A statement regarding the tax
applicable:
implications as described in
(1) Finance charge. The circumstances
§ 226.5b(d)(11).
under which a finance charge will be
(vi) A statement that the annual
imposed and an explanation of how it
percentage rate imposed under the plan
will be determined, as follows.
does not include costs other than
(i) A statement of when finance
interest as described in § 226.5b(d)(6)
charges begin to accrue, including an
and (d)(12)(ii).
explanation of whether or not any time
(vii) The variable-rate disclosures
period exists within which any credit
described in § 226.5b(d)(12)(viii),
extended may be repaid without
(d)(12)(x), (d)(12)(xi), and (d)(12)(xii), as
incurring a finance charge. If such a
well as the disclosure described in
time period is provided, a creditor may, § 226.5b(d)(5)(iii), unless the disclosures
at its option and without disclosure,
provided with the application were in a
impose no finance charge when
form the consumer could keep and
payment is received after the time
included a representative payment
period’s expiration.
example for the category of payment
(ii) A disclosure of each periodic rate
option chosen by the consumer.
that may be used to compute the finance
(4) Security interests. The fact that the
charge, the range of balances to which
creditor has or will acquire a security
it is applicable,11 and the corresponding interest in the property purchased under
annual percentage rate.12 If a creditor
the plan, or in other property identified
offers a variable-rate plan, the creditor
by item or type.
shall also disclose: the circumstances
(5) Statement of billing rights. A
under which the rate(s) may increase;
statement that outlines the consumer’s
any limitations on the increase; and the
rights and the creditor’s responsibilities
effect(s) of an increase. When different
under §§ 226.12(c) and 226.13 and that
periodic rates apply to different types of is substantially similar to the statement
transactions, the types of transactions to found in Model Form G–3 or, at the
which the periodic rates shall apply
creditor’s option G–3(A), in Appendix G
shall also be disclosed. A creditor is not to this part.
required to adjust the range of balances
(b) Rules affecting open-end (not
disclosure to reflect the balance below
home-secured) plans. The requirements
which only a minimum charge applies.
of paragraph (b) of this section apply to
(iii) An explanation of the method
plans other than home-equity plans
used to determine the balance on which subject to the requirements of § 226.5b.
the finance charge may be computed.
(1) Form of disclosures; tabular
(iv) An explanation of how the
format for open-end (not home-secured)
amount of any finance charge will be
plans. Creditors must provide the
determined,13 including a description of account-opening disclosures specified
how any finance charge other than the
in paragraph (b)(2)(i) through (b)(2)(v)
periodic rate will be determined.
(except for (b)(2)(i)(D)(2)) and (b)(2)(vii)
(2) Other charges. The amount of any
through (b)(2)(xiv) of this section) in the
charge other than a finance charge that
form of a table with the headings,
may be imposed as part of the plan, or
content, and format substantially similar
an explanation of how the charge will
to any of the applicable tables in G–17
be determined.
in Appendix G to this part.
(i) Highlighting. In the table, any
(3) Home-equity plan information.
annual percentage rate required to be
The following disclosures described in
disclosed pursuant to paragraph (b)(2)(i)
§ 226.5b(d), as applicable:
of this section; any introductory rate
(i) A statement of the conditions
permitted to be disclosed pursuant to
under which the creditor may take
paragraph (b)(2)(i)(B) or required to be
certain action, as described in
disclosed under paragraph (b)(2)(i)(F) of
this section, any rate that will apply
11 [Reserved]
12 [Reserved]
after a premium initial rate expires
13 [Reserved]
permitted to be disclosed pursuant to
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adding any new purchases, and
subtracting any payment and credits.
■ 8. Section 226.6 is revised to read as
follows:
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paragraph (b)(2)(i)(C) or required to be
disclosed pursuant to paragraph
(b)(2)(i)(F), and any fee or percentage
amounts required to be disclosed
pursuant to paragraphs (b)(2)(ii),
(b)(2)(iv), (b)(2)(vii) through (b)(2)(xii) of
this section must be disclosed in bold
text. However, bold text shall not be
used for: Any maximum limits on fee
amounts disclosed in the table that do
not relate to fees that vary by state; the
amount of any periodic fee disclosed
pursuant to paragraph (b)(2) of this
section that is not an annualized
amount; and other annual percentage
rates or fee amounts disclosed in the
table.
(ii) Location. Only the information
required or permitted by paragraphs
(b)(2)(i) through (b)(2)(v) (except for
(b)(2)(i)(D)(2)) and (b)(2)(vii) through
(b)(2)(xiv) of this section) shall be in the
table. Disclosures required by
paragraphs (b)(2)(i)(D)(2), (b)(2)(vi) and
(b)(2)(xv) of this section shall be placed
directly below the table. Disclosures
required by paragraphs (b)(3) through
(b)(5) of this section that are not
otherwise required to be in the table and
other information may be presented
with the account agreement or accountopening disclosure statement, provided
such information appears outside the
required table.
(iii) Fees that vary by state. Creditors
that impose fees referred to in
paragraphs (b)(2)(vii) through (b)(2)(xi)
of this section that vary by state and that
provide the disclosures required by
paragraph (b) of this section in person
at the time the open-end (not homesecured) plan is established in
connection with financing the purchase
of goods or services may, at the
creditor’s option, disclose in the
account-opening table the specific fee
applicable to the consumer’s account, or
the range of the fees, if the disclosure
includes a statement that the amount of
the fee varies by state and refers the
consumer to the account agreement or
other disclosure provided with the
account-opening table where the
amount of the fee applicable to the
consumer’s account is disclosed. A
creditor may not list fees for multiple
states in the account-opening summary
table.
(iv) Fees based on a percentage. If the
amount of any fee required to be
disclosed under this section is
determined on the basis of a percentage
of another amount, the percentage used
and the identification of the amount
against which the percentage is applied
may be disclosed instead of the amount
of the fee.
(2) Required disclosures for accountopening table for open-end (not home-
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secured) plans. A creditor shall disclose
the items in this section, to the extent
applicable:
(i) Annual percentage rate. Each
periodic rate that may be used to
compute the finance charge on an
outstanding balance for purchases, a
cash advance, or a balance transfer,
expressed as an annual percentage rate
(as determined by § 226.14(b)). When
more than one rate applies for a category
of transactions, the range of balances to
which each rate is applicable shall also
be disclosed. The annual percentage rate
for purchases disclosed pursuant to this
paragraph shall be in at least 16-point
type, except for the following: A penalty
rate that may apply upon the occurrence
of one or more specific events.
(A) Variable-rate information. If a rate
disclosed under paragraph (b)(2)(i) of
this section is a variable rate, the
creditor shall also disclose the fact that
the rate may vary and how the rate is
determined. In describing how the
applicable rate will be determined, the
creditor must identify the type of index
or formula that is used in setting the
rate. The value of the index and the
amount of the margin that are used to
calculate the variable rate shall not be
disclosed in the table. A disclosure of
any applicable limitations on rate
increases or decreases shall not be
included in the table.
(B) Discounted initial rates. If the
initial rate is an introductory rate, as
that term is defined in § 226.16(g)(2)(ii),
the creditor must disclose the rate that
would otherwise apply to the account
pursuant to paragraph (b)(2)(i) of this
section. Where the rate is not tied to an
index or formula, the creditor must
disclose the rate that will apply after the
introductory rate expires. In a variablerate account, the card issuer must
disclose a rate based on the applicable
index or formula in accordance with the
accuracy requirements of paragraph
(b)(4)(ii)(G) of this section. Except as
provided in paragraph (b)(2)(i)(F) of this
section, the creditor is not required to,
but may disclose in the table the
introductory rate along with the rate
that would otherwise apply to the
account if the creditor also discloses the
time period during which the
introductory rate will remain in effect,
and uses the term ‘‘introductory’’ or
‘‘intro’’ in immediate proximity to the
introductory rate.
(C) Premium initial rate. If the initial
rate is temporary and is higher than the
rate that will apply after the temporary
rate expires, the creditor must disclose
the premium initial rate pursuant to
paragraph (b)(2)(i) of this section.
Except as provided in paragraph
(b)(2)(i)(F) of this section, the creditor is
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not required to, but may disclose in the
table the rate that will apply after the
premium initial rate expires if the issuer
also discloses the time period during
which the premium initial rate will
remain in effect. Consistent with
paragraph (b)(2)(i) of this section, the
premium initial rate for purchases must
be in at least 16-point type. If the
creditor also discloses in the table the
rate that will apply after the premium
initial rate for purchases expires, that
rate also must be in at least 16-point
type.
(D) Penalty rates. (1) In general.
Except as provided in paragraph
(b)(2)(i)(D)(2) of this section, if a rate
may increase as a penalty for one or
more events specified in the account
agreement, such as a late payment or an
extension of credit that exceeds the
credit limit, the creditor must disclose
pursuant to paragraph (b)(2)(i) of this
section the increased rate that may
apply, a brief description of the event or
events that may result in the increased
rate, and a brief description of how long
the increased rate will remain in effect.
If more than one penalty rate may apply,
the creditor at its option may disclose
the highest rate that could apply,
instead of disclosing the specific rates or
the range of rates that could apply.
(2) Introductory rates. If the creditor
discloses in the table an introductory
rate, as that term is defined in
§ 226.16(g)(2)(ii), creditors must briefly
disclose directly beneath the table the
circumstances under which the
introductory rate may be revoked, and
the rate that will apply after the
introductory rate is revoked.
(E) Point of sale where APRs vary by
state. Creditors imposing annual
percentage rates that vary by state and
providing the disclosures required by
paragraph (b) of this section in person
at the time the open-end (not homesecured) plan is established in
connection with financing the purchase
of goods or services may, at the
creditor’s option, disclose pursuant to
paragraph (b)(2)(i) of this section in the
account-opening table the specific
annual percentage rate applicable to the
consumer’s account, or the range of the
annual percentage rates, if the
disclosure includes a statement that the
annual percentage rate varies by state
and refers the consumer to the account
agreement or other disclosure provided
with the account-opening table where
the annual percentage rate applicable to
the consumer’s account is disclosed. A
creditor may not list annual percentage
rates for multiple states in the accountopening table.
(F) Creditors subject to 12 CFR 227.24
or similar law. Notwithstanding
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paragraphs (b)(2)(i)(B) and (b)(2)(i)(C) of
this section, issuers that are subject to
12 CFR 227.24 or similar law must
disclose in the table any introductory
rate that would apply to the account,
consistent with the requirements of
paragraph (b)(2)(i)(B) of this section, and
any rate that would apply upon the
expiration of a premium initial rate,
consistent with the requirements of
paragraph (b)(2)(i)(C) of this section.
(ii) Fees for issuance or availability.
(A) Any annual or other periodic fee
that may be imposed for the issuance or
availability of an open-end plan,
including any fee based on account
activity or inactivity; how frequently it
will be imposed; and the annualized
amount of the fee.
(B) Any non-periodic fee that relates
to opening the plan. A creditor must
disclose that the fee is a one-time fee.
(iii) Fixed finance charge; minimum
interest charge. Any fixed finance
charge and a brief description of the
charge. Any minimum interest charge if
it exceeds $1.00 that could be imposed
during a billing cycle, and a brief
description of the charge. The $1.00
threshold amount shall be adjusted
periodically by the Board to reflect
changes in the Consumer Price Index.
The Board shall calculate each year a
price level adjusted minimum interest
charge using the Consumer Price Index
in effect on the June 1 of that year.
When the cumulative change in the
adjusted minimum value derived from
applying the annual Consumer Price
level to the current minimum interest
charge threshold has risen by a whole
dollar, the minimum interest charge will
be increased by $1.00. The creditor may,
at its option, disclose in the table
minimum interest charges below this
threshold.
(iv) Transaction charges. Any
transaction charge imposed by the
creditor for use of the open-end plan for
purchases.
(v) Grace period. The date by which
or the period within which any credit
extended may be repaid without
incurring a finance charge due to a
periodic interest rate and any conditions
on the availability of the grace period.
If no grace period is provided, that fact
must be disclosed. If the length of the
grace period varies, the creditor may
disclose the range of days, the minimum
number of days, or the average number
of the days in the grace period, if the
disclosure is identified as a range,
minimum, or average. In disclosing in
the tabular format a grace period that
applies to all features on the account,
the phrase ‘‘How to Avoid Paying
Interest’’ shall be used as the heading
for the row describing the grace period.
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If a grace period is not offered on all
features of the account, in disclosing
this fact in the tabular format, the
phrase ‘‘Paying Interest’’ shall be used
as the heading for the row describing
this fact.
(vi) Balance computation method.
The name of the balance computation
method listed in § 226.5a(g) that is used
to determine the balance on which the
finance charge is computed for each
feature, or an explanation of the method
used if it is not listed, along with a
statement that an explanation of the
method(s) required by paragraph
(b)(4)(i)(D) of this section is provided
with the account-opening disclosures.
In determining which balance
computation method to disclose, the
creditor shall assume that credit
extended will not be repaid within any
grace period, if any.
(vii) Cash advance fee. Any fee
imposed for an extension of credit in the
form of cash or its equivalent.
(viii) Late payment fee. Any fee
imposed for a late payment.
(ix) Over-the-limit fee. Any fee
imposed for exceeding a credit limit.
(x) Balance transfer fee. Any fee
imposed to transfer an outstanding
balance.
(xi) Returned-payment fee. Any fee
imposed by the creditor for a returned
payment.
(xii) Required insurance, debt
cancellation or debt suspension
coverage. (A) A fee for insurance
described in § 226.4(b)(7) or debt
cancellation or suspension coverage
described in § 226.4(b)(10), if the
insurance, or debt cancellation or
suspension coverage is required as part
of the plan; and
(B) A cross reference to any additional
information provided about the
insurance or coverage, as applicable.
(xiii) Available credit. If a creditor
requires fees for the issuance or
availability of credit described in
paragraph (b)(2)(ii) of this section, or
requires a security deposit for such
credit, and the total amount of those
required fees and/or security deposit
that will be imposed and charged to the
account when the account is opened is
15 percent or more of the minimum
credit limit for the plan, a creditor must
disclose the available credit remaining
after these fees or security deposit are
debited to the account. The
determination whether the 15 percent
threshold is met must be based on the
minimum credit limit for the plan.
However, the disclosure provided under
this paragraph must be based on the
actual initial credit limit provided on
the account. In determining whether the
15 percent threshold test is met, the
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creditor must only consider fees for
issuance or availability of credit, or a
security deposit, that are required. If
fees for issuance or availability are
optional, these fees should not be
considered in determining whether the
disclosure must be given. Nonetheless,
if the 15 percent threshold test is met,
the creditor in providing the disclosure
must disclose the amount of available
credit calculated by excluding those
optional fees, and the available credit
including those optional fees. The
creditor shall also disclose that the
consumer has the right to reject the plan
and not be obligated to pay those fees
or any other fee or charges until the
consumer has used the account or made
a payment on the account after receiving
a periodic statement. This paragraph
does not apply with respect to fees or
security deposits that are not debited to
the account.
(xiv) Web site reference. For issuers of
credit cards that are not charge cards, a
reference to the Web site established by
the Board and a statement that
consumers may obtain on the Web site
information about shopping for and
using credit cards.
(xv) Billing error rights reference. A
statement that information about
consumers’ right to dispute transactions
is included in the account-opening
disclosures.
(3) Disclosure of charges imposed as
part of open-end (not home-secured)
plans. A creditor shall disclose, to the
extent applicable:
(i) For charges imposed as part of an
open-end (not home-secured) plan, the
circumstances under which the charge
may be imposed, including the amount
of the charge or an explanation of how
the charge is determined. For finance
charges, a statement of when the charge
begins to accrue and an explanation of
whether or not any time period exists
within which any credit that has been
extended may be repaid without
incurring the charge. If such a time
period is provided, a creditor may, at its
option and without disclosure, elect not
to impose a finance charge when
payment is received after the time
period expires.
(ii) Charges imposed as part of the
plan are:
(A) Finance charges identified under
§ 226.4(a) and § 226.4(b).
(B) Charges resulting from the
consumer’s failure to use the plan as
agreed, except amounts payable for
collection activity after default,
attorney’s fees whether or not
automatically imposed, and postjudgment interest rates permitted by
law.
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(C) Taxes imposed on the credit
transaction by a state or other
governmental body, such as
documentary stamp taxes on cash
advances.
(D) Charges for which the payment, or
nonpayment, affect the consumer’s
access to the plan, the duration of the
plan, the amount of credit extended, the
period for which credit is extended, or
the timing or method of billing or
payment.
(E) Charges imposed for terminating a
plan.
(F) Charges for voluntary credit
insurance, debt cancellation or debt
suspension.
(iii) Charges that are not imposed as
part of the plan include:
(A) Charges imposed on a cardholder
by an institution other than the card
issuer for the use of the other
institution’s ATM in a shared or
interchange system.
(B) A charge for a package of services
that includes an open-end credit feature,
if the fee is required whether or not the
open-end credit feature is included and
the non-credit services are not merely
incidental to the credit feature.
(C) Charges under § 226.4(e) disclosed
as specified.
(4) Disclosure of rates for open-end
(not home-secured) plans. A creditor
shall disclose, to the extent applicable:
(i) For each periodic rate that may be
used to calculate interest:
(A) Rates. The rate, expressed as a
periodic rate and a corresponding
annual percentage rate.
(B) Range of balances. The range of
balances to which the rate is applicable;
however, a creditor is not required to
adjust the range of balances disclosure
to reflect the balance below which only
a minimum charge applies.
(C) Type of transaction. The type of
transaction to which the rate applies, if
different rates apply to different types of
transactions.
(D) Balance computation method. An
explanation of the method used to
determine the balance to which the rate
is applied.
(ii) Variable-rate accounts. For
interest rate changes that are tied to
increases in an index or formula
(variable-rate accounts) specifically set
forth in the account agreement:
(A) The fact that the annual
percentage rate may increase.
(B) How the rate is determined,
including the margin.
(C) The circumstances under which
the rate may increase.
(D) The frequency with which the rate
may increase.
(E) Any limitation on the amount the
rate may change.
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(F) The effect(s) of an increase.
(G) A rate is accurate if it is a rate as
of a specified date within the last 30
days before the disclosures are
provided.
(iii) Rate changes not due to index or
formula. For interest rate changes that
are specifically set forth in the account
agreement and not tied to increases in
an index or formula:
(A) The initial rate (expressed as a
periodic rate and a corresponding
annual percentage rate) required under
paragraph (b)(4)(i)(A) of this section.
(B) How long the initial rate will
remain in effect and the specific events
that cause the initial rate to change.
(C) The rate (expressed as a periodic
rate and a corresponding annual
percentage rate) that will apply when
the initial rate is no longer in effect and
any limitation on the time period the
new rate will remain in effect.
(D) The balances to which the new
rate will apply.
(E) The balances to which the current
rate at the time of the change will apply.
(5) Additional disclosures for openend (not home-secured) plans. A
creditor shall disclose, to the extent
applicable:
(i) Voluntary credit insurance, debt
cancellation or debt suspension. The
disclosures in § 226.4(d)(1)(i) and
(d)(1)(ii) and (d)(3)(i) through (d)(3)(iii)
if the creditor offers optional credit
insurance or debt cancellation or debt
suspension coverage that is identified in
§ 226.4(b)(7) or (b)(10).
(ii) Security interests. The fact that the
creditor has or will acquire a security
interest in the property purchased under
the plan, or in other property identified
by item or type.
(iii) Statement of billing rights. A
statement that outlines the consumer’s
rights and the creditor’s responsibilities
under §§ 226.12(c) and 226.13 and that
is substantially similar to the statement
found in Model Form G–3(A) in
Appendix G to this part.
9. Section 226.7 is amended by
republishing the introductory text,
revising paragraphs (a) and (b),
removing paragraphs (c), (d), (e), (f), (g),
(h), (i), (j), and (k), and removing and
reserving footnotes 14 and 15 to read as
follows:
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§ 226.7
Periodic statement.
The creditor shall furnish the
consumer with a periodic statement that
discloses the following items, to the
extent applicable:
(a) Rules affecting home-equity plans.
The requirements of paragraph (a) of
this section apply only to home-equity
plans subject to the requirements of
§ 226.5b. Alternatively, a creditor
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subject to this paragraph may, at its
option, comply with any of the
requirements of paragraph (b) of this
section; however, any creditor that
chooses not to provide a disclosure
under paragraph (a)(7) of this section
must comply with paragraph (b)(6) of
this section.
(1) Previous balance. The account
balance outstanding at the beginning of
the billing cycle.
(2) Identification of transactions. An
identification of each credit transaction
in accordance with § 226.8.
(3) Credits. Any credit to the account
during the billing cycle, including the
amount and the date of crediting. The
date need not be provided if a delay in
accounting does not result in any
finance or other charge.
(4) Periodic rates. (i) Except as
provided in paragraph (a)(4)(ii) of this
section, each periodic rate that may be
used to compute the finance charge, the
range of balances to which it is
applicable,14 and the corresponding
annual percentage rate.15 If no finance
charge is imposed when the outstanding
balance is less than a certain amount,
the creditor is not required to disclose
that fact, or the balance below which no
finance charge will be imposed. If
different periodic rates apply to
different types of transactions, the types
of transactions to which the periodic
rates apply shall also be disclosed. For
variable-rate plans, the fact that the
periodic rate(s) may vary.
(ii) Exception. An annual percentage
rate that differs from the rate that would
otherwise apply and is offered only for
a promotional period need not be
disclosed except in periods in which the
offered rate is actually applied.
(5) Balance on which finance charge
computed. The amount of the balance to
which a periodic rate was applied and
an explanation of how that balance was
determined. When a balance is
determined without first deducting all
credits and payments made during the
billing cycle, the fact and the amount of
the credits and payments shall be
disclosed.
(6) Amount of finance charge and
other charges. Creditors may comply
with paragraphs (a)(6) of this section, or
with paragraph (b)(6) of this section, at
their option.
(i) Finance charges. The amount of
any finance charge debited or added to
the account during the billing cycle,
using the term finance charge. The
components of the finance charge shall
be individually itemized and identified
to show the amount(s) due to the
14 [Reserved]
15 [Reserved]
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application of any periodic rates and the
amounts(s) of any other type of finance
charge. If there is more than one
periodic rate, the amount of the finance
charge attributable to each rate need not
be separately itemized and identified.
(ii) Other charges. The amounts,
itemized and identified by type, of any
charges other than finance charges
debited to the account during the billing
cycle.
(7) Annual percentage rate. At a
creditor’s option, when a finance charge
is imposed during the billing cycle, the
annual percentage rate(s) determined
under § 226.14(c) using the term annual
percentage rate.
(8) Grace period. The date by which
or the time period within which the
new balance or any portion of the new
balance must be paid to avoid
additional finance charges. If such a
time period is provided, a creditor may,
at its option and without disclosure,
impose no finance charge if payment is
received after the time period’s
expiration.
(9) Address for notice of billing errors.
The address to be used for notice of
billing errors. Alternatively, the address
may be provided on the billing rights
statement permitted by § 226.9(a)(2).
(10) Closing date of billing cycle; new
balance. The closing date of the billing
cycle and the account balance
outstanding on that date.
(b) Rules affecting open-end (not
home-secured) plans. The requirements
of paragraph (b) of this section apply
only to plans other than home-equity
plans subject to the requirements of
§ 226.5b.
(1) Previous balance. The account
balance outstanding at the beginning of
the billing cycle.
(2) Identification of transactions. An
identification of each credit transaction
in accordance with § 226.8.
(3) Credits. Any credit to the account
during the billing cycle, including the
amount and the date of crediting. The
date need not be provided if a delay in
crediting does not result in any finance
or other charge.
(4) Periodic rates. (i) Except as
provided in paragraph (b)(4)(ii) of this
section, each periodic rate that may be
used to compute the interest charge
expressed as an annual percentage rate
and using the term, Annual Percentage
Rate, along with the range of balances
to which it is applicable. If no interest
charge is imposed when the outstanding
balance is less than a certain amount,
the creditor is not required to disclose
that fact, or the balance below which no
interest charge will be imposed. The
types of transactions to which the
periodic rates apply shall also be
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disclosed. For variable-rate plans, the
fact that the annual percentage rate may
vary.
(ii) Exception. A promotional rate, as
that term is defined in § 226.16(g)(2)(i)
is required to be disclosed only in
periods in which the offered rate is
actually applied.
(5) Balance on which finance charge
computed. The amount of the balance to
which a periodic rate was applied and
an explanation of how that balance was
determined, using the term Balance
Subject to Interest Rate. When a balance
is determined without first deducting all
credits and payments made during the
billing cycle, the fact and the amount of
the credits and payments shall be
disclosed. As an alternative to providing
an explanation of how the balance was
determined, a creditor that uses a
balance computation method identified
in § 226.5a(g) may, at the creditor’s
option, identify the name of the balance
computation method and provide a tollfree telephone number where
consumers may obtain from the creditor
more information about the balance
computation method and how resulting
interest charges were determined. If the
method used is not identified in
§ 226.5a(g), the creditor shall provide a
brief explanation of the method used.
(6) Charges imposed. (i) The amounts
of any charges imposed as part of a plan
as stated in § 226.6(b)(3), grouped
together, in proximity to transactions
identified under paragraph (b)(2) of this
section, substantially similar to Sample
G–18(A) in Appendix G to this part.
(ii) Interest. Finance charges
attributable to periodic interest rates,
using the term Interest Charge, must be
grouped together under the heading
Interest Charged, itemized and totaled
by type of transaction, and a total of
finance charges attributable to periodic
interest rates, using the term Total
Interest, must be disclosed for the
statement period and calendar year to
date, using a format substantially
similar to Sample G–18(A) in Appendix
G to this part.
(iii) Fees. Charges imposed as part of
the plan other than charges attributable
to periodic interest rates must be
grouped together under the heading
Fees, identified consistent with the
feature or type, and itemized, and a total
of charges, using the term Fees, must be
disclosed for the statement period and
calendar year to date, using a format
substantially similar to Sample G–18(A)
in Appendix G.
(7) Change-in-terms and increased
penalty rate summary for open-end (not
home-secured) plans. Creditors that
provide a change-in-terms notice
required by § 226.9(c), or a rate increase
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notice required by § 226.9(g), on or with
the periodic statement, must disclose
the information in § 226.9(c)(2)(iii)(A) or
§ 226.9(g)(3)(i) on the periodic statement
in accordance with the format
requirements in § 226.9(c)(2)(iii)(B), and
§ 226.9(g)(3)(ii). See Forms G–18(F) and
G–18(G) in Appendix G to this part.
(8) Grace period. The date by which
or the time period within which the
new balance or any portion of the new
balance must be paid to avoid
additional finance charges. If such a
time period is provided, a creditor may,
at its option and without disclosure,
impose no finance charge if payment is
received after the time period’s
expiration.
(9) Address for notice of billing errors.
The address to be used for notice of
billing errors. Alternatively, the address
may be provided on the billing rights
statement permitted by § 226.9(a)(2).
(10) Closing date of billing cycle; new
balance. The closing date of the billing
cycle and the account balance
outstanding on that date. The new
balance must be disclosed in accordance
with the format requirements of
paragraph (b)(13) of this section.
(11) Due date; late payment costs. (i)
Except as provided in paragraph
(b)(11)(ii) of this section and in
accordance with the format
requirements in paragraph (b)(13) of this
section:
(A) The due date for a payment, if a
late-payment fee or penalty rate may be
imposed.
(B) The amount of the late-payment
fee and any increased periodic rate(s)
(expressed as an annual percentage
rate(s)) that may be imposed on the
account as a result of a late payment. If
a range of late-payment fees may be
assessed, the creditor may state the
range of fees, or the highest fee and at
the creditor’s option with the highest fee
an indication that the fee imposed could
be lower. If the rate may be increased for
more than one feature or balance, the
creditor may state the range of rates or
the highest rate that could apply and at
the creditor’s option an indication that
the rate imposed could be lower.
(ii) Exception. The requirements of
paragraph (b)(11) of this section do not
apply to periodic statements provided
solely for charge card accounts.
(12) Minimum payment. (i) General
disclosure requirements. Except as
provided in paragraph (b)(12)(v) of this
section, a card issuer, at its option, shall
comply with any of paragraphs
(b)(12)(ii), (b)(12)(iii) or (b)(12)(iv) of
this section.
(ii) Generic repayment example and
establishment of a toll-free telephone
number. A card issuer that chooses this
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option to comply with the requirements
of paragraph (b)(12) of this section must
comply with paragraph (b)(12)(ii)(A) or
(b)(12)(ii)(B) as applicable.
(A) Credit card issuers not regulated
by the FTC. This paragraph applies to
card issuers that are not subject to the
Federal Trade Commission’s authority
to enforce the act and this regulation as
to the card issuer.
(1) General rule. Except as provided
in paragraph (b)(12)(ii)(A)(2) or
(b)(12)(ii)(A)(3) of this section, the card
issuer must provide the following
statement with a bold heading on each
periodic statement, in accordance with
the format requirements of paragraph
(b)(13) of this section: ‘‘Minimum
Payment Warning: If you make only the
minimum payment each period, you
will pay more in interest and it will take
you longer to pay off your balance. For
example, if you had a balance of $1,000
at an interest rate of 17% and always
paid only the minimum required, it
would take over 7 years to repay this
balance. For an estimate of the time it
would take to repay your actual balance
making only minimum payments, call:
[toll-free telephone number].’’ The card
issuer may, at its option, substitute an
example that uses an annual percentage
rate that is greater than 17 percent. The
issuer must establish and maintain a
toll-free telephone number for the
purpose of providing its customers with
generic repayment estimates, as
described in Appendix M1 to this part,
and disclose this toll-free telephone
number as part of the statement above.
In responding to a request for a generic
repayment estimate, as described in
Appendix M1 to this part, through the
toll-free telephone number, the card
issuer may not provide any repayment
information other than the repayment
information required or permitted by
Appendix M1 to this part.
(2) Alternative disclosure where
minimum payment exceeds 4%. If the
required minimum periodic payment
exceeds 4% of the balance upon which
finance charges accrue, the card issuer
may comply with this paragraph in lieu
of paragraph (b)(12)(ii)(A)(1) of this
section. Such card issuer may provide
the following statement with a bold
heading on each periodic statement, in
accordance with the format
requirements of paragraph (b)(13) of this
section: ‘‘Minimum Payment Warning:
If you make only the minimum payment
each period, you will pay more in
interest and it will take you longer to
pay off your balance. For example, if
you had a balance of $300 at an interest
rate of 17% and always paid only the
minimum required, it would take about
2 years to repay this balance. For an
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estimate of the time it would take to
repay your actual balance making only
minimum payments, call: [toll-free
telephone number].’’ The card issuer
may, at its option, substitute an example
that uses an annual percentage rate that
is greater than 17 percent. The card
issuer must establish and maintain a
toll-free telephone number for the
purpose of providing its customers with
generic repayment estimates, as
described in Appendix M1 to this part,
and disclose this toll-free telephone
number as part of the statement above.
In responding to a request for a generic
repayment estimate, as described in
Appendix M1 to this part, through the
toll-free telephone number, the card
issuer may not provide any repayment
information other than the repayment
information required or permitted by
Appendix M1 to this part.
(3) Small depository institution
issuers. After June 30, 2012 a small
depository institution issuer is required
to establish and maintain a toll-free
telephone number for the purpose of
providing its customers with generic
repayment estimates, as described in
Appendix M1 to this part. Before June
30, 2012, small depository institution
issuers, when making a disclosure
under paragraph (b)(12)(ii)(A)(1) or (2)
of this section, may provide the toll-free
telephone numbers and the Web site
operated by or on behalf of the Federal
Reserve Board. A small depository
institution issuer must use the following
language to disclose the Federal Reserve
Board’s toll-free telephone numbers:
‘‘For an estimate of the time it would
take to repay your actual balance
making only minimum payments, call
the Federal Reserve Board at this tollfree telephone number: 1–888–445–
4801 or visit the Board’s Web site at
https://www.federalreserve.gov/
creditcardcalculator. (TTY toll-free
telephone number: 1–888–319–4802.)’’
Small depository institution issuers are
card issuers that are depository
institutions (as defined by section 3 of
the Federal Deposit Insurance Act),
including federal credit unions or state
chartered credit unions (as defined in
section 101 of the Federal Credit Union
Act), with total assets not exceeding
$250 million, as of December 31, 2009.
(B) FTC-regulated credit card issuers.
This paragraph applies to card issuers
that are subject to the Federal Trade
Commission’s authority under the Truth
in Lending Act to enforce the act and
this regulation as to a card issuer. The
card issuer must disclose the following
statement with a bold heading on each
periodic statement, in accordance with
the format requirements of paragraph
(b)(13) of this section: ‘‘Minimum
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18:06 Jan 28, 2009
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Payment Warning: If you make only the
minimum payment each period, you
will pay more in interest and it will take
you longer to pay off your balance. For
example, if you had a balance of $300
at an interest rate of 17% and always
paid only the minimum required, it
would take about 2 years to repay this
balance. For an estimate of the time it
would take to repay your actual balance
making only minimum payments, call
the Federal Trade Commission at this
toll-free telephone number: [toll-free
telephone number established by the
FTC] or visit the FTC’s Web site at [Web
site established by the FTC]. (TTY tollfree telephone number: [TTY toll-free
telephone number established by the
FTC].)’’ The card issuer may, at its
option, substitute an example that uses
an annual percentage rate that is greater
than 17 percent. The card issuer must
disclose the toll-free telephone numbers
and Web site established by or on behalf
of the Federal Trade Commission.
(iii) Actual repayment disclosure
through a toll-free telephone number. A
card issuer that chooses this option for
complying with the requirements of
paragraph (b)(12) of this section must
disclose the following statement with a
bold heading on each periodic statement
in accordance with the format
requirements of paragraph (b)(13) of this
section: ‘‘Minimum Payment Warning:
If you make only the minimum payment
each period, you will pay more in
interest and it will take you longer to
pay off your balance. For an estimate of
how long it will take you to repay your
balance making only minimum
payments, call this toll-free telephone
number:ll.’’ The card issuer must
establish and maintain a toll-free
telephone number for the purpose of
providing its customers with actual
repayment disclosures, as described in
Appendix M2 to this part, and disclose
this toll-free telephone number as part
of the statement above. In responding to
a request for an actual repayment
disclosure, as described in Appendix
M2 to this part, through the toll-free
telephone number, the card issuer may
not provide any repayment information
other than the repayment information
required or permitted by Appendix M2
to this part.
(iv) Actual repayment disclosure on
the periodic statement. A card issuer
that chooses this option for complying
with the requirements of paragraph
(b)(12) of this section must provide on
each periodic statement, in accordance
with the format requirements of
paragraph (b)(13) of this section, a
disclosure of the actual repayment
information as described in Appendix
M2 to this part, in a form substantially
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similar to Sample G–18(C) in Appendix
G to this part.
(v) Exemptions. Paragraph (b)(12) of
this section does not apply to:
(A) Home-equity plans subject to the
requirements of § 226.5b;
(B) Overdraft lines of credit tied to
asset accounts accessed by checkguarantee cards or by debit cards;
(C) Lines of credit accessed by checkguarantee cards or by debit cards that
can be used only at automated teller
machines;
(D) Charge card accounts that require
payment of outstanding balances in full
at the end of each billing cycle;
(E) Credit card accounts where a fixed
repayment period for the account is
disclosed in the account agreement and
the required minimum payments will
amortize the outstanding balance within
the fixed repayment period;
(F) A billing cycle where the entire
outstanding balance is subject to a fixed
repayment period specified in the
account agreement and the required
minimum payments applicable to that
balance will amortize the outstanding
balance within the fixed repayment
period;
(G) A billing cycle immediately
following two consecutive billing cycles
in which the consumer paid the entire
balance in full, had a zero outstanding
balance or had a credit balance; and
(H) A billing cycle where paying the
minimum payment due for that billing
cycle will pay the entire outstanding
balance on the account for that billing
cycle.
(13) Format requirements. The due
date required by paragraph (b)(11) of
this section shall be disclosed on the
front of the first page of the periodic
statement. The amount of the latepayment fee and the annual percentage
rate(s) required by paragraph (b)(11) of
this section shall be stated in close
proximity to the due date. The ending
balance required by paragraph (b)(10) of
this section and the minimum payment
disclosure required by paragraph (b)(12)
of this section shall be disclosed closely
proximate to the minimum payment
due. The due date, late-payment fee and
annual percentage rate, ending balance,
minimum payment due, and minimum
payment disclosure shall be grouped
together. Samples G–18(D) or G–18(E) in
Appendix G to this part set forth
examples of how these terms may be
grouped.
■ 10. Section 226.8 is revised to read as
follows:
§ 226.8 Identifying transactions on
periodic statements.
The creditor shall identify credit
transactions on or with the first periodic
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statement that reflects the transaction by
furnishing the following information, as
applicable.16
(a) Sale credit. (1) Except as provided
in paragraph (a)(2) of this section, for
each credit transaction involving the
sale of property or services, the creditor
must disclose the amount and date of
the transaction, and either:
(i) A brief identification 17 of the
property or services purchased, for
creditors and sellers that are the same or
related; 18 or
(ii) The seller’s name; and the city and
state or foreign country where the
transaction took place.19 The creditor
may omit the address or provide any
suitable designation that helps the
consumer to identify the transaction
when the transaction took place at a
location that is not fixed; took place in
the consumer’s home; or was a mail,
Internet, or telephone order.
(2) Creditors need not comply with
paragraph (a)(1) of this section if an
actual copy of the receipt or other credit
document is provided with the first
periodic statement reflecting the
transaction, and the amount of the
transaction and either the date of the
transaction to the consumer’s account or
the date of debiting the transaction are
disclosed on the copy or on the periodic
statement.
(b) Nonsale credit. For each credit
transaction not involving the sale of
property or services, the creditor must
disclose a brief identification of the
transaction; 20 the amount of the
transaction; and at least one of the
following dates: The date of the
transaction, the date the transaction was
debited to the consumer’s account, or, if
the consumer signed the credit
document, the date appearing on the
document. If an actual copy of the
receipt or other credit document is
provided and that copy shows the
amount and at least one of the specified
dates, the brief identification may be
omitted.
(c) Alternative creditor procedures;
consumer inquiries for clarification or
documentation. The following
procedures apply to creditors that treat
an inquiry for clarification or
documentation as a notice of a billing
error, including correcting the account
in accordance with § 226.13(e):
(1) Failure to disclose the information
required by paragraphs (a) and (b) of
this section is not a failure to comply
with the regulation, provided that the
16 [Reserved]
17 [Reserved]
18 [Reserved]
19 [Reserved]
20 [Reserved]
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Jkt 217001
creditor also maintains procedures
reasonably designed to obtain and
provide the information. This applies to
transactions that take place outside a
state, as defined in § 226.2(a)(26),
whether or not the creditor maintains
procedures reasonably adapted to obtain
the required information.
(2) As an alternative to the brief
identification for sale or nonsale credit,
the creditor may disclose a number or
symbol that also appears on the receipt
or other credit document given to the
consumer, if the number or symbol
reasonably identifies that transaction
with that creditor.
■ 11. Section 226.9 is revised to read as
follows:
§ 226.9 Subsequent disclosure
requirements.
(a) Furnishing statement of billing
rights. (1) Annual statement. The
creditor shall mail or deliver the billing
rights statement required by
§ 226.6(a)(5) and (b)(5)(iii) at least once
per calendar year, at intervals of not less
than 6 months nor more than 18
months, either to all consumers or to
each consumer entitled to receive a
periodic statement under § 226.5(b)(2)
for any one billing cycle.
(2) Alternative summary statement.
As an alternative to paragraph (a)(1) of
this section, the creditor may mail or
deliver, on or with each periodic
statement, a statement substantially
similar to Model Form G–4 or Model
Form G–4(A) in Appendix G to this part,
as applicable. Creditors offering homeequity plans subject to the requirements
of § 226.5b may use either Model Form,
at their option.
(b) Disclosures for supplemental
credit access devices and additional
features. (1) If a creditor, within 30 days
after mailing or delivering the accountopening disclosures under § 226.6(a)(1)
or (b)(3)(ii)(A), as applicable, adds a
credit feature to the consumer’s account
or mails or delivers to the consumer a
credit access device, including but not
limited to checks that access a credit
card account, for which the finance
charge terms are the same as those
previously disclosed, no additional
disclosures are necessary. Except as
provided in paragraph (b)(3) of this
section, after 30 days, if the creditor
adds a credit feature or furnishes a
credit access device (other than as a
renewal, resupply, or the original
issuance of a credit card) on the same
finance charge terms, the creditor shall
disclose, before the consumer uses the
feature or device for the first time, that
it is for use in obtaining credit under the
terms previously disclosed.
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(2) Except as provided in paragraph
(b)(3) of this section, whenever a credit
feature is added or a credit access
device is mailed or delivered, and the
finance charge terms for the feature or
device differ from disclosures
previously given, the disclosures
required by § 226.6(a)(1) or (b)(3)(ii)(A),
as applicable, that are applicable to the
added feature or device shall be given
before the consumer uses the feature or
device for the first time.
(3) Checks that access a credit card
account.
(i) Disclosures. For open-end plans
not subject to the requirements of
§ 226.5b, if checks that can be used to
access a credit card account are
provided more than 30 days after
account-opening disclosures under
§ 226.6(b) are mailed or delivered, or are
provided within 30 days of the accountopening disclosures and the finance
charge terms for the checks differ from
the finance charge terms previously
disclosed, the creditor shall disclose on
the front of the page containing the
checks the following terms in the form
of a table with the headings, content,
and form substantially similar to
Sample G–19 in Appendix G to this
part:
(A) If a promotional rate, as that term
is defined in § 226.16(g)(2)(i) applies to
the checks:
(1) The promotional rate and the time
period during which the promotional
rate will remain in effect;
(2) The type of rate that will apply
(such as whether the purchase or cash
advance rate applies) after the
promotional rate expires, and the
annual percentage rate that will apply
after the promotional rate expires. For a
variable-rate account, a creditor must
disclose an annual percentage rate based
on the applicable index or formula in
accordance with the accuracy
requirements set forth in paragraph
(b)(3)(ii) of this section; and
(3) The date, if any, by which the
consumer must use the checks in order
to qualify for the promotional rate. If the
creditor will honor checks used after
such date but will apply an annual
percentage rate other than the
promotional rate, the creditor must
disclose this fact and the type of annual
percentage rate that will apply if the
consumer uses the checks after such
date.
(B) If no promotional rate applies to
the checks:
(1) The type of rate that will apply to
the checks and the applicable annual
percentage rate. For a variable-rate
account, a creditor must disclose an
annual percentage rate based on the
applicable index or formula in
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accordance with the accuracy
requirements set forth in paragraph
(b)(3)(ii) of this section.
(C) Any transaction fees applicable to
the checks disclosed under
§ 226.6(b)(2)(iv), (b)(2)(vii), or (b)(2)(x);
and
(D) Whether or not a grace period is
given within which any credit extended
by use of the checks may be repaid
without incurring a finance charge due
to a periodic interest rate. When
disclosing whether there is a grace
period, the phrase ‘‘How to Avoid
Paying Interest on Check Transactions’’
shall be used as the row heading when
a grace period applies to credit extended
by the use of the checks. When
disclosing the fact that no grace period
exists for credit extended by use of the
checks, the phrase ‘‘Paying Interest’’
shall be used as the row heading.
(ii) Accuracy. The disclosures in
paragraph (b)(3)(i) of this section must
be accurate as of the time the
disclosures are mailed or delivered. A
variable annual percentage rate is
accurate if it was in effect within 60
days of when the disclosures are mailed
or delivered.
(c) Change in terms. (1) Rules
affecting home-equity plans. (i) Written
notice required. For home-equity plans
subject to the requirements of § 226.5b,
whenever any term required to be
disclosed under § 226.6(a) is changed or
the required minimum periodic
payment is increased, the creditor shall
mail or deliver written notice of the
change to each consumer who may be
affected. The notice shall be mailed or
delivered at least 15 days prior to the
effective date of the change. The 15-day
timing requirement does not apply if the
change has been agreed to by the
consumer; the notice shall be given,
however, before the effective date of the
change.
(ii) Notice not required. For homeequity plans subject to the requirements
of § 226.5b, a creditor is not required to
provide notice under this section when
the change involves a reduction of any
component of a finance or other charge
or when the change results from an
agreement involving a court proceeding.
(iii) Notice to restrict credit. For
home-equity plans subject to the
requirements of § 226.5b, if the creditor
prohibits additional extensions of credit
or reduces the credit limit pursuant to
§ 226.5b(f)(3)(i) or (f)(3)(vi), the creditor
shall mail or deliver written notice of
the action to each consumer who will be
affected. The notice must be provided
not later than three business days after
the action is taken and shall contain
specific reasons for the action. If the
creditor requires the consumer to
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18:06 Jan 28, 2009
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request reinstatement of credit
privileges, the notice also shall state that
fact.
(2) Rules affecting open-end (not
home-secured) plans. (i) Changes where
written advance notice is required. For
plans other than home-equity plans
subject to the requirements of § 226.5b,
except as provided in paragraphs
(c)(2)(ii) and (c)(2)(iv) of this section,
when a term required to be disclosed
under § 226.6(b)(3), (b)(4) or (b)(5) is
changed or the required minimum
periodic payment is increased, a
creditor must provide a written notice of
the change at least 45 days prior to the
effective date of the change to each
consumer who may be affected. The 45day timing requirement does not apply
if the consumer has agreed to a
particular change; the notice shall be
given, however, before the effective date
of the change. Increases in the rate
applicable to a consumer’s account due
to delinquency, default or as a penalty
described in paragraph (g) of this
section that are not due to a change in
the contractual terms of the consumer’s
account must be disclosed pursuant to
paragraph (g) of this section instead of
paragraph (c)(2) of this section.
(ii) Charges not covered by
§ 226.6(b)(1) and (b)(2). Except as
provided in paragraph (c)(2)(iv) of this
section, if a creditor increases any
component of a charge, or introduces a
new charge, required to be disclosed
under § 226.6(b)(3) that is not required
to be disclosed under § 226.6(b)(1) and
(b)(2), a creditor may either, at its
option:
(A) Comply with the requirements of
paragraph (c)(2)(i) of this section; or
(B) Provide notice of the amount of
the charge before the consumer agrees to
or becomes obligated to pay the charge,
at a time and in a manner that a
consumer would be likely to notice the
disclosure of the charge. The notice may
be provided orally or in writing.
(iii) Disclosure requirements. (A)
Changes to terms described in accountopening table. If a creditor changes a
term required to be disclosed pursuant
to § 226.6(b)(1) and (b)(2), the creditor
must provide the following information
on the notice provided pursuant to
paragraph (c)(2)(i) of this section:
(1) A summary of the changes made
to terms required by § 226.6(b)(1) and
(b)(2);
(2) A statement that changes are being
made to the account;
(3) A statement indicating the
consumer has the right to opt out of
these changes, if applicable, and a
reference to additional information
describing the opt-out right provided in
the notice, if applicable;
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(4) The date the changes will become
effective;
(5) If applicable, a statement that the
consumer may find additional
information about the summarized
changes, and other changes to the
account, in the notice;
(6) If the creditor is changing a rate on
the account, other than a penalty rate,
a statement that if a penalty rate
currently applies to the consumer’s
account, the new rate described in the
notice will not apply to the consumer’s
account until the consumer’s account
balances are no longer subject to the
penalty rate; and
(7) If the change in terms being
disclosed is an increase in an annual
percentage rate, the balances to which
the increased rate will be applied. If
applicable, a statement identifying the
balances to which the current rate will
continue to apply as of the effective date
of the change in terms.
(B) Format requirements. (1) Tabular
format. The summary of changes
described in paragraph (c)(2)(iii)(A)(1)
of this section must be in a tabular
format, with headings and format
substantially similar to any of the
account-opening tables found in G–17
in Appendix G to this part. The table
must disclose the changed term and
information relevant to the change, if
that relevant information is required by
§ 226.6(b)(1) and (b)(2). The new terms
shall be described in the same level of
detail as required when disclosing the
terms under § 226.6(b)(2).
(2) Notice included with periodic
statement. If a notice required by
paragraph (c)(2)(i) of this section is
included on or with a periodic
statement, the information described in
paragraph (c)(2)(iii)(A)(1) of this section
must be disclosed on the front of any
page of the statement. The summary of
changes described in paragraph
(c)(1)(iii)(A)(1) of this section must
immediately follow the information
described in paragraph (c)(2)(iii)(A)(2)
through (c)(2)(iii)(A)(7) of this section,
and be substantially similar to the
format shown in Sample G–20 in
Appendix G to this part.
(3) Notice provided separately from
periodic statement. If a notice required
by paragraph (c)(2)(i) of this section is
not included on or with a periodic
statement, the information described in
paragraph (c)(2)(iii)(A)(1) of this section
must, at the creditor’s option, be
disclosed on the front of the first page
of the notice or segregated on a separate
page from other information given with
the notice. The summary of changes
required to be in a table pursuant to
paragraph (c)(2)(iii)(A)(1) of this section
may be on more than one page, and may
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use both the front and reverse sides, so
long as the table begins on the front of
the first page of the notice and there is
a reference on the first page indicating
that the table continues on the following
page. The summary of changes
described in paragraph (c)(2)(iii)(A)(1)
of this section must immediately follow
the information described in paragraph
(c)(1)(iii)(A)(2) through (c)(1)(iii)(A)(7)
of this section, substantially similar to
the format shown in Sample G–20 in
Appendix G to this part.
(iv) Notice not required. For open-end
plans (other than home equity plans
subject to the requirements of § 226.5b)
a creditor is not required to provide
notice under this section when the
change involves charges for
documentary evidence; a reduction of
any component of a finance or other
charge; suspension of future credit
privileges (except as provided in
paragraph (c)(2)(v) of this section) or
termination of an account or plan; or
when the change results from an
agreement involving a court proceeding.
(v) Reduction of the credit limit. For
open-end plans that are not subject to
the requirements of § 226.5b, if a
creditor decreases the credit limit on an
account, advance notice of the decrease
must be provided before an over-thelimit fee or a penalty rate can be
imposed solely as a result of the
consumer exceeding the newly
decreased credit limit. Notice shall be
provided in writing or orally at least 45
days prior to imposing the over-thelimit fee or penalty rate and shall state
that the credit limit on the account has
been or will be decreased.
(d) Finance charge imposed at time of
transaction. (1) Any person, other than
the card issuer, who imposes a finance
charge at the time of honoring a
consumer’s credit card, shall disclose
the amount of that finance charge prior
to its imposition.
(2) The card issuer, other than the
person honoring the consumer’s credit
card, shall have no responsibility for the
disclosure required by paragraph (d)(1)
of this section, and shall not consider
any such charge for the purposes of
§§ 226.5a, 226.6 and 226.7.
(e) Disclosures upon renewal of credit
or charge card. (1) Notice prior to
renewal. Except as provided in
paragraph (e)(2) of this section, a card
issuer that imposes any annual or other
periodic fee to renew a credit or charge
card account of the type subject to
§ 226.5a, including any fee based on
account activity or inactivity, shall mail
or deliver written notice of the renewal
to the cardholder. The notice shall be
provided at least 30 days or one billing
cycle, whichever is less, before the
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mailing or the delivery of the periodic
statement on which the renewal fee is
initially charged to the account. The
notice shall contain the following
information:
(i) The disclosures contained in
§ 226.5a(b)(1) through (b)(7) that would
apply if the account were renewed; 20a
and
(ii) How and when the cardholder
may terminate credit availability under
the account to avoid paying the renewal
fee.
(2) Delayed notice. Alternatively, the
disclosures required by paragraph (e)(1)
of this section may be provided later
than the time in paragraph (e)(1) of this
section, but no later than the mailing or
the delivery of the periodic statement on
which the renewal fee is initially
charged to the account, if the card issuer
also discloses at that time that:
(i) The cardholder has 30 days from
the time the periodic statement is
mailed or delivered to avoid paying the
fee or to have the fee recredited if the
cardholder terminates credit availability
under the account; and
(ii) The cardholder may use the card
during the interim period without
having to pay the fee.
(3) Notification on periodic
statements. The disclosures required by
this paragraph may be made on or with
a periodic statement. If any of the
disclosures are provided on the back of
a periodic statement, the card issuer
shall include a reference to those
disclosures on the front of the
statement.
(f) Change in credit card account
insurance provider. (1) Notice prior to
change. If a credit card issuer plans to
change the provider of insurance for
repayment of all or part of the
outstanding balance of an open-end
credit card account of the type subject
to § 226.5a, the card issuer shall mail or
deliver to the cardholder written notice
of the change not less than 30 days
before the change in provider occurs.
The notice shall also include the
following items, to the extent
applicable:
(i) Any increase in the rate that will
result from the change;
(ii) Any substantial decrease in
coverage that will result from the
change; and
(iii) A statement that the cardholder
may discontinue the insurance.
(2) Notice when change in provider
occurs. If a change described in
paragraph (f)(1) of this section occurs,
the card issuer shall provide the
cardholder with a written notice no later
than 30 days after the change, including
20a [Reserved]
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the following items, to the extent
applicable:
(i) The name and address of the new
insurance provider;
(ii) A copy of the new policy or group
certificate containing the basic terms of
the insurance, including the rate to be
charged; and
(iii) A statement that the cardholder
may discontinue the insurance.
(3) Substantial decrease in coverage.
For purposes of this paragraph, a
substantial decrease in coverage is a
decrease in a significant term of
coverage that might reasonably be
expected to affect the cardholder’s
decision to continue the insurance.
Significant terms of coverage include,
for example, the following:
(i) Type of coverage provided;
(ii) Age at which coverage terminates
or becomes more restrictive;
(iii) Maximum insurable loan balance,
maximum periodic benefit payment,
maximum number of payments, or other
term affecting the dollar amount of
coverage or benefits provided;
(iv) Eligibility requirements and
number and identity of persons covered;
(v) Definition of a key term of
coverage such as disability;
(vi) Exclusions from or limitations on
coverage; and
(vii) Waiting periods and whether
coverage is retroactive.
(4) Combined notification. The
notices required by paragraph (f)(1) and
(2) of this section may be combined
provided the timing requirement of
paragraph (f)(1) of this section is met.
The notices may be provided on or with
a periodic statement.
(g) Increase in rates due to
delinquency or default or as a penalty.
(1) Increases subject to this section. For
plans other than home-equity plans
subject to the requirements of § 226.5b,
except as provided in paragraph (g)(4) of
this section, a creditor must provide a
written notice to each consumer who
may be affected when:
(i) A rate is increased due to the
consumer’s delinquency or default; or
(ii) A rate is increased as a penalty for
one or more events specified in the
account agreement, such as making a
late payment or obtaining an extension
of credit that exceeds the credit limit.
(2) Timing of written notice.
Whenever any notice is required to be
given pursuant to paragraph (g)(1) of
this section, the creditor shall provide
written notice of the increase in rates at
least 45 days prior to the effective date
of the increase. The notice must be
provided after the occurrence of the
events described in paragraphs (g)(1)(i)
and (g)(1)(ii) of this section that trigger
the imposition of the rate increase.
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(3)(i) Disclosure requirements for rate
increases. If a creditor is increasing the
rate due to delinquency or default or as
a penalty, the creditor must provide the
following information on the notice sent
pursuant to paragraph (g)(1) of this
section:
(A) A statement that the delinquency
or default rate or penalty rate, as
applicable, has been triggered;
(B) The date on which the
delinquency or default rate or penalty
rate will apply;
(C) The circumstances under which
the delinquency or default rate or
penalty rate, as applicable, will cease to
apply to the consumer’s account, or that
the delinquency or default rate or
penalty rate will remain in effect for a
potentially indefinite time period;
(D) A statement indicating to which
balances the delinquency or default rate
or penalty rate will be applied; and
(E) If applicable, a description of any
balances to which the current rate will
continue to apply as of the effective date
of the rate increase, unless a consumer
fails to make a minimum periodic
payment within 30 days from the due
date for that payment.
(ii) Format requirements. (A) If a
notice required by paragraph (g)(1) of
this section is included on or with a
periodic statement, the information
described in paragraph (g)(3)(i) of this
section must be in the form of a table
and provided on the front of any page
of the periodic statement, above the
notice described in paragraph
(c)(2)(iii)(A) of this section if that notice
is provided on the same statement.
(B) If a notice required by paragraph
(g)(1) of this section is not included on
or with a periodic statement, the
information described in paragraph
(g)(3)(i) of this section must be disclosed
on the front of the first page of the
notice. Only information related to the
increase in the rate to a penalty rate may
be included with the notice, except that
this notice may be combined with a
notice described in paragraph
(c)(2)(iii)(A) or (g)(4)(ii) of this section.
(4) Exceptions. (i) Workout
arrangements. A creditor is not required
to provide a notice pursuant to
paragraph (g)(1) of this section if a rate
applicable to a category of transactions
is increased as a result of the
consumer’s default, delinquency or as a
penalty, in each case for failure to
comply with the terms of a workout
arrangement between the creditor and
the consumer, provided that:
(A) The rate following any such
increase does not exceed the rate that
applied to the category of transactions
prior to commencement of the workout
arrangement; or
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(B) If the rate that applied to a
category of transactions prior to the
commencement of the workout
arrangement was a variable rate, the rate
following any such increase is a variable
rate determined by the same formula
(index and margin) that applied to the
category of transactions prior to
commencement of the workout
arrangement.
(ii) Decrease in credit limit. A creditor
is not required to provide, prior to
increasing the rate for obtaining an
extension of credit that exceeds the
credit limit, a notice pursuant to
paragraph (g)(1) of this section,
provided that:
(A) The creditor provides at least 45
days in advance of imposing the penalty
rate a notice, in writing, that includes:
(1) A statement that the credit limit on
the account has been or will be
decreased.
(2) A statement indicating the date on
which the penalty rate will apply, if the
outstanding balance exceeds the credit
limit as of that date;
(3) A statement that the penalty rate
will not be imposed on the date
specified in paragraph (g)(4)(ii)(A)(2) of
this section, if the outstanding balance
does not exceed the credit limit as of
that date;
(4) The circumstances under which
the penalty rate, if applied, will cease to
apply to the account, or that the penalty
rate, if applied, will remain in effect for
a potentially indefinite time period;
(5) A statement indicating to which
balances the penalty rate may be
applied; and
(6) If applicable, a description of any
balances to which the current rate will
continue to apply as of the effective date
of the rate increase, unless the consumer
fails to make a minimum periodic
payment within 30 days from the due
date for that payment; and
(B) The creditor does not increase the
rate applicable to the consumer’s
account to the penalty rate if the
outstanding balance does not exceed the
credit limit on the date set forth in the
notice and described in paragraph
9(g)(4)(ii)(A)(2) of this section.
(C)(1) If a notice provided pursuant to
paragraph (g)(4)(ii)(A) of this section is
included on or with a periodic
statement, the information described in
paragraph (g)(4)(ii)(A) of this section
must be in the form of a table and
provided on the front of any page of the
periodic statement; or
(2) If a notice required by paragraph
(g)(4)(ii)(A) of this section is not
included on or with a periodic
statement, the information described in
paragraph (g)(4)(ii)(A) of this section
must be disclosed on the front of the
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5415
first page of the notice. Only
information related to the reduction in
credit limit may be included with the
notice, except that this notice may be
combined with a notice described in
paragraph (c)(2)(iii)(A) or (g)(1) of this
section.
(iii) Certain rate increases applicable
to outstanding balances. A creditor is
not required to provide a notice
pursuant to paragraph (g)(1) of this
section prior to increasing the rate
applicable to an outstanding balance as
defined in 12 CFR § 227.24(a)(2), if:
(A) The creditor previously provided
a notice pursuant to paragraph (g)(1) of
this section containing the content
specified in paragraph (g)(3) of this
section;
(B) After that notice is provided but
prior to the effective date of the rate
increase or rate increases disclosed in
the notice pursuant to paragraph
(g)(3)(i)(B) of this section, the consumer
fails to make a required minimum
periodic payment within 30 days from
the due date for that payment; and
(C) The rate increase applicable to
outstanding balances takes effect on the
effective date set forth in the notice.
■ 12. Section 226.10 is revised to read
as follows:
§ 226.10
Prompt crediting of payments.
(a) General rule. A creditor shall
credit a payment to the consumer’s
account as of the date of receipt, except
when a delay in crediting does not
result in a finance or other charge or
except as provided in paragraph (b) of
this section.
(b) Specific requirements for
payments. (1) General rule. A creditor
may specify reasonable requirements for
payments that enable most consumers to
make conforming payments.
(2) Examples of reasonable
requirements for payments. Reasonable
requirements for making payment may
include:
(i) Requiring that payments be
accompanied by the account number or
payment stub;
(ii) Setting reasonable cut-off times for
payments to be received by mail, by
electronic means, by telephone, and in
person. For example, it would be
reasonable for a creditor to set a cut-off
time for payments by mail of 5 p.m. on
the payment due date at the location
specified by the creditor for the receipt
of such payments;
(iii) Specifying that only checks or
money orders should be sent by mail;
(iv) Specifying that payment is to be
made in U.S. dollars; or
(v) Specifying one particular address
for receiving payments, such as a post
office box.
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(3) Nonconforming payments. If a
creditor specifies, on or with the
periodic statement, requirements for the
consumer to follow in making
payments, but accepts a payment that
does not conform to the requirements,
the creditor shall credit the payment
within five days of receipt.
(c) Adjustment of account. If a
creditor fails to credit a payment, as
required by paragraphs (a) or (b) of this
section, in time to avoid the imposition
of finance or other charges, the creditor
shall adjust the consumer’s account so
that the charges imposed are credited to
the consumer’s account during the next
billing cycle.
(d) Crediting of payments when
creditor does not receive or accept
payments on due date. If the due date
for payments is a day on which the
creditor does not receive or accept
payments by mail, the creditor may not
treat a payment received by mail the
next business day as late for any
purpose.
■ 13. Section 226.11 is revised to read
as follows:
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§ 226.11 Treatment of credit balances;
account termination.
(a) Credit balances. When a credit
balance in excess of $1 is created on a
credit account (through transmittal of
funds to a creditor in excess of the total
balance due on an account, through
rebates of unearned finance charges or
insurance premiums, or through
amounts otherwise owed to or held for
the benefit of the consumer), the
creditor shall—
(1) Credit the amount of the credit
balance to the consumer’s account;
(2) Refund any part of the remaining
credit balance within seven business
days from receipt of a written request
from the consumer;
(3) Make a good faith effort to refund
to the consumer by cash, check, or
money order, or credit to a deposit
account of the consumer, any part of the
credit balance remaining in the account
for more than six months. No further
action is required if the consumer’s
current location is not known to the
creditor and cannot be traced through
the consumer’s last known address or
telephone number.
(b) Account termination. (1) A
creditor shall not terminate an account
prior to its expiration date solely
because the consumer does not incur a
finance charge.
(2) Nothing in paragraph (b)(1) of this
section prohibits a creditor from
terminating an account that is inactive
for three or more consecutive months.
An account is inactive for purposes of
this paragraph if no credit has been
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extended (such as by purchase, cash
advance or balance transfer) and if the
account has no outstanding balance.
■ 14. Section 226.12 is revised to read
as follows:
regardless of whether any particular
officer, employee, or agent of the card
issuer does, in fact, receive the
information. Notification may be given,
at the option of the person giving it, in
person, by telephone, or in writing.
§ 226.12 Special credit card provisions.
Notification in writing is considered
(a) Issuance of credit cards.
given at the time of receipt or, whether
Regardless of the purpose for which a
or not received, at the expiration of the
credit card is to be used, including
time ordinarily required for
business, commercial, or agricultural
transmission, whichever is earlier.
(4) Effect of other applicable law or
use, no credit card shall be issued to any
agreement. If state law or an agreement
person except—
between a cardholder and the card
(1) In response to an oral or written
issuer imposes lesser liability than that
request or application for the card; or
(2) As a renewal of, or substitute for,
provided in this paragraph, the lesser
an accepted credit card.21
liability shall govern.
(5) Business use of credit cards. If 10
(b) Liability of cardholder for
or more credit cards are issued by one
unauthorized use. (1)(i) Definition of
card issuer for use by the employees of
unauthorized use. For purposes of this
an organization, this section does not
section, the term ‘‘unauthorized use’’
prohibit the card issuer and the
means the use of a credit card by a
organization from agreeing to liability
person, other than the cardholder, who
for unauthorized use without regard to
does not have actual, implied, or
this section. However, liability for
apparent authority for such use, and
unauthorized use may be imposed on an
from which the cardholder receives no
employee of the organization, by either
benefit.
(ii) Limitation on amount. The
the card issuer or the organization, only
liability of a cardholder for
in accordance with this section.
(c) Right of cardholder to assert
unauthorized use 22 of a credit card shall
claims or defenses against card issuer. 24
not exceed the lesser of $50 or the
(1) General rule. When a person who
amount of money, property, labor, or
honors a credit card fails to resolve
services obtained by the unauthorized
use before notification to the card issuer satisfactorily a dispute as to property or
services purchased with the credit card
under paragraph (b)(3) of this section.
(2) Conditions of liability. A
in a consumer credit transaction, the
cardholder shall be liable for
cardholder may assert against the card
unauthorized use of a credit card only
issuer all claims (other than tort claims)
if:
and defenses arising out of the
(i) The credit card is an accepted
transaction and relating to the failure to
credit card;
resolve the dispute. The cardholder may
(ii) The card issuer has provided
withhold payment up to the amount of
adequate notice 23 of the cardholder’s
credit outstanding for the property or
maximum potential liability and of
services that gave rise to the dispute and
means by which the card issuer may be
any finance or other charges imposed on
notified of loss or theft of the card. The
that amount.25
notice shall state that the cardholder’s
(2) Adverse credit reports prohibited.
liability shall not exceed $50 (or any
If, in accordance with paragraph (c)(1)
lesser amount) and that the cardholder
of this section, the cardholder withholds
may give oral or written notification,
payment of the amount of credit
and shall describe a means of
outstanding for the disputed
notification (for example, a telephone
transaction, the card issuer shall not
number, an address, or both); and
report that amount as delinquent until
(iii) The card issuer has provided a
the dispute is settled or judgment is
means to identify the cardholder on the
rendered.
account or the authorized user of the
(3) Limitations. (i) General. The rights
card.
stated in paragraphs (c)(1) and (c)(2) of
(3) Notification to card issuer.
this section apply only if:
(A) The cardholder has made a good
Notification to a card issuer is given
faith attempt to resolve the dispute with
when steps have been taken as may be
the person honoring the credit card; and
reasonably required in the ordinary
(B) The amount of credit extended to
course of business to provide the card
obtain the property or services that
issuer with the pertinent information
result in the assertion of the claim or
about the loss, theft, or possible
defense by the cardholder exceeds $50,
unauthorized use of a credit card,
and the disputed transaction occurred
21 [Reserved]
22 [Reserved]
24 [Reserved]
23 [Reserved]
25 [Reserved]
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in the same state as the cardholder’s
current designated address or, if not
within the same state, within 100 miles
from that address.26
(ii) Exclusion. The limitations stated
in paragraph (c)(3)(i)(B) of this section
shall not apply when the person
honoring the credit card:
(A) Is the same person as the card
issuer;
(B) Is controlled by the card issuer
directly or indirectly;
(C) Is under the direct or indirect
control of a third person that also
directly or indirectly controls the card
issuer;
(D) Controls the card issuer directly or
indirectly;
(E) Is a franchised dealer in the card
issuer’s products or services; or
(F) Has obtained the order for the
disputed transaction through a mail
solicitation made or participated in by
the card issuer.
(d) Offsets by card issuer prohibited.
(1) A card issuer may not take any
action, either before or after termination
of credit card privileges, to offset a
cardholder’s indebtedness arising from a
consumer credit transaction under the
relevant credit card plan against funds
of the cardholder held on deposit with
the card issuer.
(2) This paragraph does not alter or
affect the right of a card issuer acting
under state or federal law to do any of
the following with regard to funds of a
cardholder held on deposit with the
card issuer if the same procedure is
constitutionally available to creditors
generally: Obtain or enforce a
consensual security interest in the
funds; attach or otherwise levy upon the
funds; or obtain or enforce a court order
relating to the funds.
(3) This paragraph does not prohibit
a plan, if authorized in writing by the
cardholder, under which the card issuer
may periodically deduct all or part of
the cardholder’s credit card debt from a
deposit account held with the card
issuer (subject to the limitations in
§ 226.13(d)(1)).
(e) Prompt notification of returns and
crediting of refunds. (1) When a creditor
other than the card issuer accepts the
return of property or forgives a debt for
services that is to be reflected as a credit
to the consumer’s credit card account,
that creditor shall, within 7 business
days from accepting the return or
forgiving the debt, transmit a credit
statement to the card issuer through the
card issuer’s normal channels for credit
statements.
(2) The card issuer shall, within 3
business days from receipt of a credit
statement, credit the consumer’s
account with the amount of the refund.
(3) If a creditor other than a card
issuer routinely gives cash refunds to
consumers paying in cash, the creditor
shall also give credit or cash refunds to
consumers using credit cards, unless it
discloses at the time the transaction is
consummated that credit or cash
refunds for returns are not given. This
section does not require refunds for
returns nor does it prohibit refunds in
kind.
(f) Discounts; tie-in arrangements. No
card issuer may, by contract or
otherwise:
(1) Prohibit any person who honors a
credit card from offering a discount to
a consumer to induce the consumer to
pay by cash, check, or similar means
rather than by use of a credit card or its
underlying account for the purchase of
property or services; or
(2) Require any person who honors
the card issuer’s credit card to open or
maintain any account or obtain any
other service not essential to the
operation of the credit card plan from
the card issuer or any other person, as
a condition of participation in a credit
card plan. If maintenance of an account
for clearing purposes is determined to
be essential to the operation of the
credit card plan, it may be required only
if no service charges or minimum
balance requirements are imposed.
(g) Relation to Electronic Fund
Transfer Act and Regulation E. For
guidance on whether Regulation Z (12
CFR part 226) or Regulation E (12 CFR
part 205) applies in instances involving
both credit and electronic fund transfer
aspects, refer to Regulation E, 12 CFR
205.12(a) regarding issuance and
liability for unauthorized use. On
matters other than issuance and
liability, this section applies to the
credit aspects of combined credit/
electronic fund transfer transactions, as
applicable.
■ 15. Section 226.13 is revised to read
as follows:
§ 226.13
Billing error resolution.27
(a) Definition of billing error. For
purposes of this section, the term billing
error means:
(1) A reflection on or with a periodic
statement of an extension of credit that
is not made to the consumer or to a
person who has actual, implied, or
apparent authority to use the
consumer’s credit card or open-end
credit plan.
(2) A reflection on or with a periodic
statement of an extension of credit that
is not identified in accordance with the
requirements of §§ 226.7(a)(2) or (b)(2),
as applicable, and 226.8.
(3) A reflection on or with a periodic
statement of an extension of credit for
property or services not accepted by the
consumer or the consumer’s designee,
or not delivered to the consumer or the
consumer’s designee as agreed.
(4) A reflection on a periodic
statement of the creditor’s failure to
credit properly a payment or other
credit issued to the consumer’s account.
(5) A reflection on a periodic
statement of a computational or similar
error of an accounting nature that is
made by the creditor.
(6) A reflection on a periodic
statement of an extension of credit for
which the consumer requests additional
clarification, including documentary
evidence.
(7) The creditor’s failure to mail or
deliver a periodic statement to the
consumer’s last known address if that
address was received by the creditor, in
writing, at least 20 days before the end
of the billing cycle for which the
statement was required.
(b) Billing error notice.28 A billing
error notice is a written notice 29 from a
consumer that:
(1) Is received by a creditor at the
address disclosed under § 226.7(a)(9) or
(b)(9), as applicable, no later than 60
days after the creditor transmitted the
first periodic statement that reflects the
alleged billing error;
(2) Enables the creditor to identify the
consumer’s name and account number;
and
(3) To the extent possible, indicates
the consumer’s belief and the reasons
for the belief that a billing error exists,
and the type, date, and amount of the
error.
(c) Time for resolution; general
procedures. (1) The creditor shall mail
or deliver written acknowledgment to
the consumer within 30 days of
receiving a billing error notice, unless
the creditor has complied with the
appropriate resolution procedures of
paragraphs (e) and (f) of this section, as
applicable, within the 30-day period;
and
(2) The creditor shall comply with the
appropriate resolution procedures of
paragraphs (e) and (f) of this section, as
applicable, within 2 complete billing
cycles (but in no event later than 90
days) after receiving a billing error
notice.
(d) Rules pending resolution. Until a
billing error is resolved under paragraph
(e) or (f) of this section, the following
rules apply:
28 [Reserved]
26 [Reserved]
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(1) Consumer’s right to withhold
disputed amount; collection action
prohibited. The consumer need not pay
(and the creditor may not try to collect)
any portion of any required payment
that the consumer believes is related to
the disputed amount (including related
finance or other charges).30 If the
cardholder has enrolled in an automatic
payment plan offered by the card issuer
and has agreed to pay the credit card
indebtedness by periodic deductions
from the cardholder’s deposit account,
the card issuer shall not deduct any part
of the disputed amount or related
finance or other charges if a billing error
notice is received any time up to 3
business days before the scheduled
payment date.
(2) Adverse credit reports prohibited.
The creditor or its agent shall not
(directly or indirectly) make or threaten
to make an adverse report to any person
about the consumer’s credit standing, or
report that an amount or account is
delinquent, because the consumer failed
to pay the disputed amount or related
finance or other charges.
(3) Acceleration of debt and
restriction of account prohibited. A
creditor shall not accelerate any part of
the consumer’s indebtedness or restrict
or close a consumer’s account solely
because the consumer has exercised in
good faith rights provided by this
section. A creditor may be subject to the
forfeiture penalty under section 161(e)
of the act for failure to comply with any
of the requirements of this section.
(4) Permitted creditor actions. A
creditor is not prohibited from taking
action to collect any undisputed portion
of the item or bill; from deducting any
disputed amount and related finance or
other charges from the consumer’s
credit limit on the account; or from
reflecting a disputed amount and related
finance or other charges on a periodic
statement, provided that the creditor
indicates on or with the periodic
statement that payment of any disputed
amount and related finance or other
charges is not required pending the
creditor’s compliance with this section.
(e) Procedures if billing error occurred
as asserted. If a creditor determines that
a billing error occurred as asserted, it
shall within the time limits in paragraph
(c)(2) of this section:
(1) Correct the billing error and credit
the consumer’s account with any
disputed amount and related finance or
other charges, as applicable; and
(2) Mail or deliver a correction notice
to the consumer.
(f) Procedures if different billing error
or no billing error occurred. If, after
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conducting a reasonable investigation,31
a creditor determines that no billing
error occurred or that a different billing
error occurred from that asserted, the
creditor shall within the time limits in
paragraph (c)(2) of this section:
(1) Mail or deliver to the consumer an
explanation that sets forth the reasons
for the creditor’s belief that the billing
error alleged by the consumer is
incorrect in whole or in part;
(2) Furnish copies of documentary
evidence of the consumer’s
indebtedness, if the consumer so
requests; and
(3) If a different billing error occurred,
correct the billing error and credit the
consumer’s account with any disputed
amount and related finance or other
charges, as applicable.
(g) Creditor’s rights and duties after
resolution. If a creditor, after complying
with all of the requirements of this
section, determines that a consumer
owes all or part of the disputed amount
and related finance or other charges, the
creditor:
(1) Shall promptly notify the
consumer in writing of the time when
payment is due and the portion of the
disputed amount and related finance or
other charges that the consumer still
owes;
(2) Shall allow any time period
disclosed under § 226.6(a)(1) or (b)(3), as
applicable, and § 226.7(a)(8) or (b)(8), as
applicable, during which the consumer
can pay the amount due under
paragraph (g)(1) of this section without
incurring additional finance or other
charges;
(3) May report an account or amount
as delinquent because the amount due
under paragraph (g)(1) of this section
remains unpaid after the creditor has
allowed any time period disclosed
under § 226.6(a)(1) or (b)(3), as
applicable, and § 226.7(a)(8) or (b)(8), as
applicable or 10 days (whichever is
longer) during which the consumer can
pay the amount; but
(4) May not report that an amount or
account is delinquent because the
amount due under paragraph (g)(1) of
the section remains unpaid, if the
creditor receives (within the time
allowed for payment in paragraph (g)(3)
of this section) further written notice
from the consumer that any portion of
the billing error is still in dispute,
unless the creditor also:
(i) Promptly reports that the amount
or account is in dispute;
(ii) Mails or delivers to the consumer
(at the same time the report is made) a
written notice of the name and address
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of each person to whom the creditor
makes a report; and
(iii) Promptly reports any subsequent
resolution of the reported delinquency
to all persons to whom the creditor has
made a report.
(h) Reassertion of billing error. A
creditor that has fully complied with the
requirements of this section has no
further responsibilities under this
section (other than as provided in
paragraph (g)(4) of this section) if a
consumer reasserts substantially the
same billing error.
(i) Relation to Electronic Fund
Transfer Act and Regulation E. If an
extension of credit is incident to an
electronic fund transfer, under an
agreement between a consumer and a
financial institution to extend credit
when the consumer’s account is
overdrawn or to maintain a specified
minimum balance in the consumer’s
account, the creditor shall comply with
the requirements of Regulation E, 12
CFR 205.11 governing error resolution
rather than those of paragraphs (a), (b),
(c), (e), (f), and (h) of this section.
■ 16. Section 226.14 is revised to read
as follows:
§ 226.14 Determination of annual
percentage rate.
(a) General rule. The annual
percentage rate is a measure of the cost
of credit, expressed as a yearly rate. An
annual percentage rate shall be
considered accurate if it is not more
than 1⁄8th of 1 percentage point above or
below the annual percentage rate
determined in accordance with this
section.31a An error in disclosure of the
annual percentage rate or finance charge
shall not, in itself, be considered a
violation of this regulation if:
(1) The error resulted from a
corresponding error in a calculation tool
used in good faith by the creditor; and
(2) Upon discovery of the error, the
creditor promptly discontinues use of
that calculation tool for disclosure
purposes, and notifies the Board in
writing of the error in the calculation
tool.
(b) Annual percentage rate—in
general. Where one or more periodic
rates may be used to compute the
finance charge, the annual percentage
rate(s) to be disclosed for purposes of
§§ 226.5a, 226.5b, 226.6, 226.7(a)(4) or
(b)(4), 226.9, 226.15, 226.16, and 226.26
shall be computed by multiplying each
periodic rate by the number of periods
in a year.
(c) Optional effective annual
percentage rate for periodic statements
for creditors offering open-end plans
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subject to the requirements of § 226.5b.
A creditor offering an open-end plan
subject to the requirements of § 226.5b
need not disclose an effective annual
percentage rate. Such a creditor may, at
its option, disclose an effective annual
percentage rate(s) pursuant to
§ 226.7(a)(7) and compute the effective
annual percentage rate as follows:
(1) Solely periodic rates imposed. If
the finance charge is determined solely
by applying one or more periodic rates,
at the creditor’s option, either:
(i) By multiplying each periodic rate
by the number of periods in a year; or
(ii) By dividing the total finance
charge for the billing cycle by the sum
of the balances to which the periodic
rates were applied and multiplying the
quotient (expressed as a percentage) by
the number of billing cycles in a year.
(2) Minimum or fixed charge, but not
transaction charge, imposed. If the
finance charge imposed during the
billing cycle is or includes a minimum,
fixed, or other charge not due to the
application of a periodic rate, other than
a charge with respect to any specific
transaction during the billing cycle, by
dividing the total finance charge for the
billing cycle by the amount of the
balance(s) to which it is applicable 32
and multiplying the quotient (expressed
as a percentage) by the number of billing
cycles in a year.33 If there is no balance
to which the finance charge is
applicable, an annual percentage rate
cannot be determined under this
section. Where the finance charge
imposed during the billing cycle is or
includes a loan fee, points, or similar
charge that relates to opening, renewing,
or continuing an account, the amount of
such charge shall not be included in the
calculation of the annual percentage
rate.
(3) Transaction charge imposed. If the
finance charge imposed during the
billing cycle is or includes a charge
relating to a specific transaction during
the billing cycle (even if the total
finance charge also includes any other
minimum, fixed, or other charge not due
to the application of a periodic rate), by
dividing the total finance charge
imposed during the billing cycle by the
total of all balances and other amounts
on which a finance charge was imposed
during the billing cycle without
duplication, and multiplying the
quotient (expressed as a percentage) by
the number of billing cycles in a year,34
except that the annual percentage rate
shall not be less than the largest rate
determined by multiplying each
32 [Reserved]
periodic rate imposed during the billing
cycle by the number of periods in a
year.35 Where the finance charge
imposed during the billing cycle is or
includes a loan fee, points, or similar
charge that relates to the opening,
renewing, or continuing an account, the
amount of such charge shall not be
included in the calculation of the
annual percentage rate. See Appendix F
to this part regarding determination of
the denominator of the fraction under
this paragraph.
(4) If the finance charge imposed
during the billing cycle is or includes a
minimum, fixed, or other charge not due
to the application of a periodic rate and
the total finance charge imposed during
the billing cycle does not exceed 50
cents for a monthly or longer billing
cycle, or the pro rata part of 50 cents for
a billing cycle shorter than monthly, at
the creditor’s option, by multiplying
each applicable periodic rate by the
number of periods in a year,
notwithstanding the provisions of
paragraphs (c)(2) and (c)(3) of this
section.
(d) Calculations where daily periodic
rate applied. If the provisions of
paragraph (c)(1)(ii) or (c)(2) of this
section apply and all or a portion of the
finance charge is determined by the
application of one or more daily
periodic rates, the annual percentage
rate may be determined either:
(1) By dividing the total finance
charge by the average of the daily
balances and multiplying the quotient
by the number of billing cycles in a
year; or
(2) By dividing the total finance
charge by the sum of the daily balances
and multiplying the quotient by 365.
■ 17. Section 226.16 is revised to read
as follows:
§ 226.16
Advertising.
(a) Actually available terms. If an
advertisement for credit states specific
credit terms, it shall state only those
terms that actually are or will be
arranged or offered by the creditor.
(b) Advertisement of terms that
require additional disclosures. (1) Any
term required to be disclosed under
§ 226.6(b)(3) set forth affirmatively or
negatively in an advertisement for an
open-end (not home-secured) credit
plan triggers additional disclosures
under this section. Any term required to
be disclosed under § 226.6(a)(1) or (a)(2)
set forth affirmatively or negatively in
an advertisement for a home-equity plan
subject to the requirements of § 226.5b
triggers additional disclosures under
this section. If any of the terms that
trigger additional disclosures under this
paragraph is set forth in an
advertisement, the advertisement shall
also clearly and conspicuously set forth
the following: 36d
(i) Any minimum, fixed, transaction,
activity or similar charge that is a
finance charge under § 226.4 that could
be imposed.
(ii) Any periodic rate that may be
applied expressed as an annual
percentage rate as determined under
§ 226.14(b). If the plan provides for a
variable periodic rate, that fact shall be
disclosed.
(iii) Any membership or participation
fee that could be imposed.
(2) If an advertisement for credit to
finance the purchase of goods or
services specified in the advertisement
states a periodic payment amount, the
advertisement shall also state the total
of payments and the time period to
repay the obligation, assuming that the
consumer pays only the periodic
payment amount advertised. The
disclosure of the total of payments and
the time period to repay the obligation
must be equally prominent to the
statement of the periodic payment
amount.
(c) Catalogs or other multiple-page
advertisements; electronic
advertisements. (1) If a catalog or other
multiple-page advertisement, or an
electronic advertisement (such as an
advertisement appearing on an Internet
Web site), gives information in a table
or schedule in sufficient detail to permit
determination of the disclosures
required by paragraph (b) of this section,
it shall be considered a single
advertisement if:
(i) The table or schedule is clearly and
conspicuously set forth; and
(ii) Any statement of terms set forth in
§ 226.6 appearing anywhere else in the
catalog or advertisement clearly refers to
the page or location where the table or
schedule begins.
(2) A catalog or other multiple-page
advertisement or an electronic
advertisement (such as an advertisement
appearing on an Internet Web site)
complies with this paragraph if the table
or schedule of terms includes all
appropriate disclosures for a
representative scale of amounts up to
the level of the more commonly sold
higher-priced property or services
offered.
(d) Additional requirements for homeequity plans. (1) Advertisement of terms
that require additional disclosures. If
any of the terms required to be disclosed
under § 226.6(a)(1) or (a)(2) or the
payment terms of the plan are set forth,
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Federal Register / Vol. 74, No. 18 / Thursday, January 29, 2009 / Rules and Regulations
affirmatively or negatively, in an
advertisement for a home-equity plan
subject to the requirements of § 226.5b,
the advertisement also shall clearly and
conspicuously set forth the following:
(i) Any loan fee that is a percentage
of the credit limit under the plan and an
estimate of any other fees imposed for
opening the plan, stated as a single
dollar amount or a reasonable range.
(ii) Any periodic rate used to compute
the finance charge, expressed as an
annual percentage rate as determined
under § 226.14(b).
(iii) The maximum annual percentage
rate that may be imposed in a variablerate plan.
(2) Discounted and premium rates. If
an advertisement states an initial annual
percentage rate that is not based on the
index and margin used to make later
rate adjustments in a variable-rate plan,
the advertisement also shall state with
equal prominence and in close
proximity to the initial rate:
(i) The period of time such initial rate
will be in effect; and
(ii) A reasonably current annual
percentage rate that would have been in
effect using the index and margin.
(3) Balloon payment. If an
advertisement contains a statement of
any minimum periodic payment and a
balloon payment may result if only the
minimum periodic payments are made,
even if such a payment is uncertain or
unlikely, the advertisement also shall
state with equal prominence and in
close proximity to the minimum
periodic payment statement that a
balloon payment may result, if
applicable.36e A balloon payment
results if paying the minimum periodic
payments does not fully amortize the
outstanding balance by a specified date
or time, and the consumer is required to
repay the entire outstanding balance at
such time. If a balloon payment will
occur when the consumer makes only
the minimum payments required under
the plan, an advertisement for such a
program which contains any statement
of any minimum periodic payment shall
also state with equal prominence and in
close proximity to the minimum
periodic payment statement:
(i) That a balloon payment will result;
and
(ii) The amount and timing of the
balloon payment that will result if the
consumer makes only the minimum
payments for the maximum period of
time that the consumer is permitted to
make such payments.
(4) Tax implications. An
advertisement that states that any
interest expense incurred under the
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Jkt 217001
home-equity plan is or may be tax
deductible may not be misleading in
this regard. If an advertisement
distributed in paper form or through the
Internet (rather than by radio or
television) is for a home-equity plan
secured by the consumer’s principal
dwelling, and the advertisement states
that the advertised extension of credit
may exceed the fair market value of the
dwelling, the advertisement shall
clearly and conspicuously state that:
(i) The interest on the portion of the
Credit extension that is greater than the
fair market value of the dwelling is not
tax deductible for Federal income tax
purposes; and
(ii) The consumer should consult a
tax adviser for further information
regarding the deductibility of interest
and charges.
(5) Misleading terms. An
advertisement may not refer to a homeequity plan as ‘‘free money’’ or contain
a similarly misleading term.
(6) Promotional rates and payments.
(i) Definitions. The following definitions
apply for purposes of paragraph (d)(6) of
this section:
(A) Promotional rate. The term
‘‘promotional rate’’ means, in a variablerate plan, any annual percentage rate
that is not based on the index and
margin that will be used to make rate
adjustments under the plan, if that rate
is less than a reasonably current annual
percentage rate that would be in effect
under the index and margin that will be
used to make rate adjustments under the
plan.
(B) Promotional payment. The term
‘‘promotional payment’’ means:
(1) For a variable-rate plan, any
minimum payment applicable for a
promotional period that:
(i) Is not derived by applying the
index and margin to the outstanding
balance when such index and margin
will be used to determine other
minimum payments under the plan; and
(ii) Is less than other minimum
payments under the plan derived by
applying a reasonably current index and
margin that will be used to determine
the amount of such payments, given an
assumed balance.
(2) For a plan other than a variablerate plan, any minimum payment
applicable for a promotional period if
that payment is less than other
payments required under the plan given
an assumed balance.
(C) Promotional period. A
‘‘promotional period’’ means a period of
time, less than the full term of the loan,
that the promotional rate or promotional
payment may be applicable.
(ii) Stating the promotional period
and post-promotional rate or payments.
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If any annual percentage rate that may
be applied to a plan is a promotional
rate, or if any payment applicable to a
plan is a promotional payment, the
following must be disclosed in any
advertisement, other than television or
radio advertisements, in a clear and
conspicuous manner with equal
prominence and in close proximity to
each listing of the promotional rate or
payment:
(A) The period of time during which
the promotional rate or promotional
payment will apply;
(B) In the case of a promotional rate,
any annual percentage rate that will
apply under the plan. If such rate is
variable, the annual percentage rate
must be disclosed in accordance with
the accuracy standards in §§ 226.5b or
226.16(b)(1)(ii) as applicable; and
(C) In the case of a promotional
payment, the amounts and time periods
of any payments that will apply under
the plan. In variable-rate transactions,
payments that will be determined based
on application of an index and margin
shall be disclosed based on a reasonably
current index and margin.
(iii) Envelope excluded. The
requirements in paragraph (d)(6)(ii) of
this section do not apply to an envelope
in which an application or solicitation
is mailed, or to a banner advertisement
or pop-up advertisement linked to an
application or solicitation provided
electronically.
(e) Alternative disclosures—television
or radio advertisements. An
advertisement made through television
or radio stating any of the terms
requiring additional disclosures under
paragraphs (b)(1) or (d)(1) of this section
may alternatively comply with
paragraphs (b)(1) or (d)(1) of this section
by stating the information required by
paragraphs (b)(1)(ii) or (d)(1)(ii) of this
section, as applicable, and listing a tollfree telephone number, or any telephone
number that allows a consumer to
reverse the phone charges when calling
for information, along with a reference
that such number may be used by
consumers to obtain the additional cost
information.
(f) Misleading terms. An
advertisement may not refer to an
annual percentage rate as ‘‘fixed,’’ or use
a similar term, unless the advertisement
also specifies a time period that the rate
will be fixed and the rate will not
increase during that period, or if no
such time period is provided, the rate
will not increase while the plan is open.
(g) Promotional Rates. (1) Scope. The
requirements of this paragraph (g) apply
to any advertisement of an open-end
(not home-secured) plan, including
promotional materials accompanying
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applications or solicitations subject to
§ 226.5a(c) or accompanying
applications or solicitations subject to
§ 226.5a(e).
(2) Definitions. (i) Promotional rate
means any annual percentage rate
applicable to one or more balances or
transactions on an open-end (not homesecured) plan for a specified period of
time that is lower than the annual
percentage rate that will be in effect at
the end of that period on such balances
or transactions.
(ii) Introductory rate means a
promotional rate offered in connection
with the opening of an account.
(iii) Promotional period means the
maximum time period for which the
promotional rate may be applicable.
(3) Stating the term ‘‘introductory’’. If
any annual percentage rate that may be
applied to the account is an
introductory rate, the term introductory
or intro must be in immediate proximity
to each listing of the introductory rate
in a written or electronic advertisement.
(4) Stating the promotional period
and post-promotional rate. If any annual
percentage rate that may be applied to
the account is a promotional rate under
paragraph (g)(2)(i) of this section, the
information in paragraphs (g)(4)(i) and
(g)(4)(ii) of this section must be stated in
a clear and conspicuous manner in the
advertisement. If the rate is stated in a
written or electronic advertisement, the
information in paragraphs (g)(4)(i) and
(g)(4)(ii) of this section must also be
stated in a prominent location closely
proximate to the first listing of the
promotional rate.
(i) When the promotional rate will
end; and
(ii) The annual percentage rate that
will apply after the end of the
promotional period. If such rate is
variable, the annual percentage rate
must comply with the accuracy
standards in §§ 226.5a(c)(2),
226.5a(d)(3), 226.5a(e)(4), or
226.16(b)(1)(ii), as applicable. If such
rate cannot be determined at the time
disclosures are given because the rate
depends at least in part on a later
determination of the consumer’s
creditworthiness, the advertisement
must disclose the specific rates or the
range of rates that might apply.
(5) Envelope excluded. The
requirements in paragraph (g)(4) of this
section do not apply to an envelope or
other enclosure in which an application
or solicitation is mailed, or to a banner
advertisement or pop-up advertisement,
linked to an application or solicitation
provided electronically.
■ 18. Section 226.30 is revised to read
as follows:
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§ 226.30
Limitation on rates.
A creditor shall include in any
consumer credit contract secured by a
dwelling and subject to the act and this
regulation the maximum interest rate
that may be imposed during the term of
the obligation 50 when:
(a) In the case of closed-end credit,
the annual percentage rate may increase
after consummation, or
(b) In the case of open-end credit, the
annual percentage rate may increase
during the plan.
■ 19. Appendix E to part 226 is revised
to read as follows.
Appendix E to Part 226—Rules for Card
Issuers That Bill on a Transaction-byTransaction Basis
The following provisions of Subpart B
apply if credit cards are issued and the card
issuer and the seller are the same or related
persons; no finance charge is imposed;
consumers are billed in full for each use of
the card on a transaction-by-transaction
basis, by means of an invoice or other
statement reflecting each use of the card; and
no cumulative account is maintained which
reflects the transactions by each consumer
during a period of time, such as a month. The
term ‘‘related person’’ refers to, for example,
a franchised or licensed seller of a creditor’s
product or service or a seller who assigns or
sells sales accounts to a creditor or arranges
for credit under a plan that allows the
consumer to use the credit only in
transactions with that seller. A seller is not
related to the creditor merely because the
seller and the creditor have an agreement
authorizing the seller to honor the creditor’s
credit card.
1. Section 226.6(a)(5) or § 226.6(b)(5)(iii).
2. Section 226.6(a)(2) or § 226.6(b)(3)(ii)(B),
as applicable. The disclosure required by
§ 226.6(a)(2) or § 226.6(b)(3)(ii)(B) shall be
limited to those charges that are or may be
imposed as a result of the deferral of payment
by use of the card, such as late payment or
delinquency charges. A tabular format is not
required.
3. Section 226.6(a)(4) or § 226.6(b)(5)(ii).
4. Section 226.7(a)(2) or § 226.7(b)(2), as
applicable; § 226.7(a)(9) or § 226.7(b)(9), as
applicable. Creditors may comply by placing
the required disclosures on the invoice or
statement sent to the consumer for each
transaction.
5. Section 226.9(a). Creditors may comply
by mailing or delivering the statement
required by § 226.6(a)(5) or § 226.6(b)(5)(iii)
(see Appendix G–3 and G–3(A) to this part)
to each consumer receiving a transaction
invoice during a one-month period chosen by
the card issuer or by sending either the
statement prescribed by § 226.6(a)(5) or
§ 226.6(b)(5)(iii), or an alternative billing
error rights statement substantially similar to
that in Appendix G–4 and G–4(A) to this
part, with each invoice sent to a consumer.
6. Section 226.9(c). A tabular format is not
required.
7. Section 226.10.
50 [Reserved]
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8. Section 226.11(a). This section applies
when a card issuer receives a payment or
other credit that exceeds by more than $1 the
amount due, as shown on the transaction
invoice. The requirement to credit amounts
to an account may be complied with by other
reasonable means, such as by a credit
memorandum. Since no periodic statement is
provided, a notice of the credit balance shall
be sent to the consumer within a reasonable
period of time following its occurrence
unless a refund of the credit balance is
mailed or delivered to the consumer within
seven business days of its receipt by the card
issuer.
9. Section 226.12 including § 226.12(c) and
(d), as applicable. Section 226.12(e) is
inapplicable.
10. Section 226.13, as applicable. All
references to ‘‘periodic statement’’ shall be
read to indicate the invoice or other
statement for the relevant transaction. All
actions with regard to correcting and
adjusting a consumer’s account may be taken
by issuing a refund or a new invoice, or by
other appropriate means consistent with the
purposes of the section.
11. Section 226.15, as applicable.
20. Appendix F to Part 226 is revised
to read as follows:
■
Appendix F to Part 226—Optional
Annual Percentage Rate Computations
for Creditors Offering Open-End Plans
Subject to the Requirements of § 226.5b
In determining the denominator of the
fraction under § 226.14(c)(3), no amount will
be used more than once when adding the
sum of the balances 1 subject to periodic rates
to the sum of the amounts subject to specific
transaction charges. (Where a portion of the
finance charge is determined by application
of one or more daily periodic rates, the
phrase ‘‘sum of the balances’’ shall also mean
the ‘‘average of daily balances.’’) In every
case, the full amount of transactions subject
to specific transaction charges shall be
included in the denominator. Other balances
or parts of balances shall be included
according to the manner of determining the
balance subject to a periodic rate, as
illustrated in the following examples of
accounts on monthly billing cycles:
1. Previous balance-none.
A specific transaction of $100 occurs on
the first day of the billing cycle. The average
daily balance is $100. A specific transaction
charge of 3 percent is applicable to the
specific transaction. The periodic rate is 11⁄2
percent applicable to the average daily
balance. The numerator is the amount of the
finance charge, which is $4.50. The
denominator is the amount of the transaction
(which is $100), plus the amount by which
the balance subject to the periodic rate
exceeds the amount of the specific
transactions (such excess in this case is 0),
totaling $100.
The annual percentage rate is the quotient
(which is 41⁄2 percent) multiplied by 12 (the
number of months in a year), i.e., 54 percent.
2. Previous balance—$100.
A specific transaction of $100 occurs at the
midpoint of the billing cycle. The average
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daily balance is $150. A specific transaction
charge of 3 percent is applicable to the
specific transaction. The periodic rate is 11⁄2
percent applicable to the average daily
balance. The numerator is the amount of the
finance charge which is $5.25. The
denominator is the amount of the transaction
(which is $100), plus the amount by which
the balance subject to the periodic rate
exceeds the amount of the specific
transaction (such excess in this case is $50),
totaling $150. As explained in example 1, the
annual percentage rate is 31⁄2 percent × 12 =
42 percent.
3. If, in example 2, the periodic rate applies
only to the previous balance, the numerator
is $4.50 and the denominator is $200 (the
amount of the transaction, $100, plus the
balance subject only to the periodic rate, the
$100 previous balance). As explained in
example 1, the annual percentage rate is 21⁄4
percent × 12 = 27 percent.
4. If, in example 2, the periodic rate applies
only to an adjusted balance (previous balance
less payments and credits) and the consumer
made a payment of $50 at the midpoint of the
billing cycle, the numerator is $3.75 and the
denominator is $150 (the amount of the
transaction, $100, plus the balance subject to
the periodic rate, the $50 adjusted balance).
As explained in example 1, the annual
percentage rate is 21⁄2 percent × 12 = 30
percent.
5. Previous balance—$100.
A specific transaction (check) of $100
occurs at the midpoint of the billing cycle.
The average daily balance is $150. The
specific transaction charge is $.25 per check.
The periodic rate is 11⁄2 percent applied to
the average daily balance. The numerator is
the amount of the finance charge, which is
$2.50 and includes the $.25 check charge and
the $2.25 resulting from the application of
the periodic rate. The denominator is the full
amount of the specific transaction (which is
$100) plus the amount by which the average
daily balance exceeds the amount of the
specific transaction (which in this case is
$50), totaling $150. As explained in example
1, the annual percentage rate would be 12⁄3
percent × 12 = 20 percent.
6. Previous balance—none.
A specific transaction of $100 occurs at the
midpoint of the billing cycle. The average
daily balance is $50. The specific transaction
charge is 3 percent of the transaction amount
or $3.00. The periodic rate is 11⁄2 percent per
month applied to the average daily balance.
The numerator is the amount of the finance
charge, which is $3.75, including the $3.00
transaction charge and $.75 resulting from
application of the periodic rate. The
denominator is the full amount of the
specific transaction ($100) plus the amount
by which the balance subject to the periodic
rate exceeds the amount of the transaction
($0). Where the specific transaction amount
exceeds the balance subject to the periodic
rate, the resulting number is considered to be
zero rather than a negative number ($50 ¥
$100 = ¥$50). The denominator, in this case,
is $100. As explained in example 1, the
annual percentage rate is 33⁄4 percent × 12 =
45 percent.
21. Appendix G to Part 226 is
amended by:
■
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A. Revising the table of contents at the
beginning of the Appendix;
■ B. Revising Forms G–1, G–2, G–3, G–
4, G–10(A), G–10(B), G–10(C), G–11,
and G–13(A) and (B);
■ C. Adding new Forms G–1(A), G–2(A),
G–3(A), G–4(A), G–10(D) and (E), G–
16(A) and (B), G–17(A) through (D), G–
18(A) through (G), G–19, G–20, and G–
21 in numerical order; and
■ D. Removing and reserving Form G–
12.
■
Appendix G to Part 226—Open-End
Model Forms and Clauses
G–1 Balance Computation Methods Model
Clauses (Home-equity Plans) (§§ 226.6 and
226.7)
G–1(A) Balance Computation Methods Model
Clauses (Plans other than Home-equity
Plans) (§§ 226.6 and 226.7)
G–2 Liability for Unauthorized Use Model
Clause (Home-equity Plans) (§ 226.12)
G–2(A) Liability for Unauthorized Use Model
Clause (Plans Other Than Home-equity
Plans) (§ 226.12)
G–3 Long-Form Billing-Error Rights Model
Form (Home-equity Plans) (§§ 226.6 and
226.9)
G–3(A) Long-Form Billing-Error Rights
Model Form (Plans Other Than Homeequity Plans) (§§ 226.6 and 226.9)
G–4 Alternative Billing-Error Rights Model
Form (Home-equity Plans) (§ 226.9)
G–4(A) Alternative Billing-Error Rights
Model Form (Plans Other Than Homeequity Plans) (§ 226.9)
G–5 Rescission Model Form (When Opening
an Account) (§ 226.15)
G–6 Rescission Model Form (For Each
Transaction) (§ 226.15)
G–7 Rescission Model Form (When
Increasing the Credit Limit) (§ 226.15)
G–8 Rescission Model Form (When Adding
a Security Interest) (§ 226.15)
G–9 Rescission Model Form (When
Increasing the Security) (§ 226.15)
G–10(A) Applications and Solicitations
Model Form (Credit Cards) (§ 226.5a(b))
G–10(B) Applications and Solicitations
Sample (Credit Cards) (§ 226.5a(b))
G–10(C) Applications and Solicitations
Sample (Credit Cards) (§ 226.5a(b))
G–10(D) Applications and Solicitations
Model Form (Charge Cards) (§ 226.5a(b))
G–10(E) Applications and Solicitations
Sample (Charge Cards) (§ 226.5a(b))
G–11 Applications and Solicitations Made
Available to General Public Model Clauses
(§ 226.5a(e))
G–12 Reserved
G–13(A) Change in Insurance Provider Model
Form (Combined Notice) (§ 226.9(f))
G–13(B) Change in Insurance Provider Model
Form (§ 226.9(f)(2))
G–14A Home-equity Sample
G–14B Home-equity Sample
G–15 Home-equity Model Clauses
G–16(A) Debt Suspension Model Clause
(§ 226.4(d)(3))
G–16(B) Debt Suspension Sample
(§ 226.4(d)(3))
G–17(A) Account-opening Model Form
(§ 226.6(b)(2))
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G–17(B) Account-opening Sample
(§ 226.6(b)(2))
G–17(C) Account-opening Sample
(§ 226.6(b)(2))
G–17(D) Account-opening Sample
(§ 226.6(b)(2))
G–18(A) Transactions; Interest Charges; Fees
Sample (§ 226.7(b))
G–18(B) Late Payment Fee Sample
(§ 226.7(b))
G–18(C) Actual Repayment Period Sample
Disclosure on Periodic Statement
(§ 226.7(b))
G–18(D) New Balance, Due Date, Late
Payment and Minimum Payment Sample
(Credit cards) (§ 226.7(b))
G–18(E) New Balance, Due Date, and Late
Payment Sample (Open-end Plans (Noncredit-card Accounts)) (§ 226.7(b))
G–18(F) Periodic Statement Form
G–18(G) Periodic Statement Form
G–19 Checks Accessing a Credit Card
Account Sample (§ 226.9(b)(3))
G–20 Change-in-Terms Sample (§ 226.9(c)(2))
G–21 Penalty Rate Increase Sample
(§ 226.9(g)(3))
G–1—Balance Computation Methods Model
Clauses (Home-equity Plans)
(a) Adjusted balance method
We figure [a portion of] the finance charge
on your account by applying the periodic rate
to the ‘‘adjusted balance’’ of your account.
We get the ‘‘adjusted balance’’ by taking the
balance you owed at the end of the previous
billing cycle and subtracting [any unpaid
finance charges and] any payments and
credits received during the present billing
cycle.
(b) Previous balance method
We figure [a portion of] the finance charge
on your account by applying the periodic rate
to the amount you owe at the beginning of
each billing cycle [minus any unpaid finance
charges]. We do not subtract any payments or
credits received during the billing cycle. [The
amount of payments and credits to your
account this billing cycle was $ll.]
(c) Average daily balance method
(excluding current transactions)
We figure [a portion of] the finance charge
on your account by applying the periodic rate
to the ‘‘average daily balance’’ of your
account (excluding current transactions). To
get the ‘‘average daily balance’’ we take the
beginning balance of your account each day
and subtract any payments or credits [and
any unpaid finance charges]. We do not add
in any new [purchases/advances/loans]. This
gives us the daily balance. Then, we add all
the daily balances for the billing cycle
together and divide the total by the number
of days in the billing cycle. This gives us the
‘‘average daily balance.’’
(d) Average daily balance method
(including current transactions)
We figure [a portion of] the finance charge
on your account by applying the periodic rate
to the ‘‘average daily balance’’ of your
account (including current transactions). To
get the ‘‘average daily balance’’ we take the
beginning balance of your account each day,
add any new [purchases/advances/loans],
and subtract any payments or credits, [and
unpaid finance charges]. This gives us the
daily balance. Then, we add up all the daily
balances for the billing cycle and divide the
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total by the number of days in the billing
cycle. This gives us the ‘‘average daily
balance.’’
(e) Ending balance method
We figure [a portion of] the finance charge
on your account by applying the periodic rate
to the amount you owe at the end of each
billing cycle (including new purchases and
deducting payments and credits made during
the billing cycle).
(f) Daily balance method (including current
transactions)
We figure [a portion of] the finance charge
on your account by applying the periodic rate
to the ‘‘daily balance’’ of your account for
each day in the billing cycle. To get the
‘‘daily balance’’ we take the beginning
balance of your account each day, add any
new [purchases/advances/fees], and subtract
[any unpaid finance charges and] any
payments or credits. This gives us the daily
balance.
G–1(A)—Balance Computation Methods
Model Clauses (Plans Other Than Homeequity Plans)
(a) Adjusted balance method
We figure the interest charge on your
account by applying the periodic rate to the
‘‘adjusted balance’’ of your account. We get
the ‘‘adjusted balance’’ by taking the balance
you owed at the end of the previous billing
cycle and subtracting [any unpaid interest or
other finance charges and] any payments and
credits received during the present billing
cycle.
(b) Previous balance method
We figure the interest charge on your
account by applying the periodic rate to the
amount you owe at the beginning of each
billing cycle. We do not subtract any
payments or credits received during the
billing cycle.
(c) Average daily balance method
(excluding current transactions)
We figure the interest charge on your
account by applying the periodic rate to the
‘‘average daily balance’’ of your account. To
get the ‘‘average daily balance’’ we take the
beginning balance of your account each day
and subtract [any unpaid interest or other
finance charges and] any payments or credits.
We do not add in any new [purchases/
advances/fees]. This gives us the daily
balance. Then, we add all the daily balances
for the billing cycle together and divide the
total by the number of days in the billing
cycle. This gives us the ‘‘average daily
balance.’’
(d) Average daily balance method
(including current transactions)
We figure the interest charge on your
account by applying the periodic rate to the
‘‘average daily balance’’ of your account. To
get the ‘‘average daily balance’’ we take the
beginning balance of your account each day,
add any new [purchases/advances/fees], and
subtract [any unpaid interest or other finance
charges and] any payments or credits. This
gives us the daily balance. Then, we add up
all the daily balances for the billing cycle and
divide the total by the number of days in the
billing cycle. This gives us the ‘‘average daily
balance.’’
(e) Ending balance method
We figure the interest charge on your
account by applying the periodic rate to the
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amount you owe at the end of each billing
cycle (including new [purchases/advances/
fees] and deducting payments and credits
made during the billing cycle).
(f) Daily balance method (including current
transactions)
We figure the interest charge on your
account by applying the periodic rate to the
‘‘daily balance’’ of your account for each day
in the billing cycle. To get the ‘‘daily
balance’’ we take the beginning balance of
your account each day, add any new
[purchases/advances/fees], and subtract [any
unpaid interest or other finance charges and]
any payments or credits. This gives us the
daily balance.
G–2–Liability for Unauthorized Use Model
Clause (Home-equity Plans)
You may be liable for the unauthorized use
of your credit card [or other term that
describes the credit card]. You will not be
liable for unauthorized use that occurs after
you notify [name of card issuer or its
designee] at [address], orally or in writing, of
the loss, theft, or possible unauthorized use.
[You may also contact us on the Web:
[Creditor Web or e-mail address]] In any case,
your liability will not exceed [insert $50 or
any lesser amount under agreement with the
cardholder].
G–2(A)–Liability for Unauthorized Use
Model Clause (Plans Other Than Homeequity Plans)
If you notice the loss or theft of your credit
card or a possible unauthorized use of your
card, you should write to us immediately at:
[address] [address listed on your bill],
or call us at [telephone number].
[You may also contact us on the Web:
[Creditor Web or e-mail address]]
You will not be liable for any unauthorized
use that occurs after you notify us. You may,
however, be liable for unauthorized use that
occurs before your notice to us. In any case,
your liability will not exceed [insert $50 or
any lesser amount under agreement with the
cardholder].
G–3–Long-Form Billing-Error Rights Model
Form (Home-equity Plans)
YOUR BILLING RIGHTS
KEEP THIS NOTICE FOR FUTURE USE
This notice contains important information
about your rights and our responsibilities
under the Fair Credit Billing Act.
Notify Us in Case of Errors or Questions
About Your Bill
If you think your bill is wrong, or if you
need more information about a transaction on
your bill, write us [on a separate sheet] at
[address] [the address listed on your bill].
Write to us as soon as possible. We must hear
from you no later than 60 days after we sent
you the first bill on which the error or
problem appeared. [You may also contact us
on the Web: [Creditor Web or e-mail
address]] You can telephone us, but doing so
will not preserve your rights.
In your letter, give us the following
information:
• Your name and account number.
• The dollar amount of the suspected
error.
• Describe the error and explain, if you
can, why you believe there is an error. If you
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need more information, describe the item you
are not sure about.
If you have authorized us to pay your
credit card bill automatically from your
savings or checking account, you can stop the
payment on any amount you think is wrong.
To stop the payment your letter must reach
us three business days before the automatic
payment is scheduled to occur.
Your Rights and Our Responsibilities After
We Receive Your Written Notice
We must acknowledge your letter within
30 days, unless we have corrected the error
by then. Within 90 days, we must either
correct the error or explain why we believe
the bill was correct.
After we receive your letter, we cannot try
to collect any amount you question, or report
you as delinquent. We can continue to bill
you for the amount you question, including
finance charges, and we can apply any
unpaid amount against your credit limit. You
do not have to pay any questioned amount
while we are investigating, but you are still
obligated to pay the parts of your bill that are
not in question.
If we find that we made a mistake on your
bill, you will not have to pay any finance
charges related to any questioned amount. If
we didn’t make a mistake, you may have to
pay finance charges, and you will have to
make up any missed payments on the
questioned amount. In either case, we will
send you a statement of the amount you owe
and the date that it is due.
If you fail to pay the amount that we think
you owe, we may report you as delinquent.
However, if our explanation does not satisfy
you and you write to us within ten days
telling us that you still refuse to pay, we must
tell anyone we report you to that you have
a question about your bill. And, we must tell
you the name of anyone we reported you to.
We must tell anyone we report you to that
the matter has been settled between us when
it finally is.
If we don’t follow these rules, we can’t
collect the first $50 of the questioned
amount, even if your bill was correct.
Special Rule for Credit Card Purchases
If you have a problem with the quality of
property or services that you purchased with
a credit card, and you have tried in good faith
to correct the problem with the merchant,
you may have the right not to pay the
remaining amount due on the property or
services.
There are two limitations on this right:
(a) You must have made the purchase in
your home state or, if not within your home
state within 100 miles of your current
mailing address; and
(b) The purchase price must have been
more than $50.
These limitations do not apply if we own or
operate the merchant, or if we mailed you the
advertisement for the property or services.
G–3(A)—Long-Form Billing-Error Rights
Model Form (Plans Other Than Homeequity Plans)
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Your Billing Rights: Keep this Document for
Future Use
This notice tells you about your rights and
our responsibilities under the Fair Credit
Billing Act.
What To Do If You Find a Mistake on Your
Statement
If you think there is an error on your
statement, write to us at:
[Creditor Name]
[Creditor Address]
[You may also contact us on the Web:
[Creditor Web or e-mail address]]
In your letter, give us the following
information:
• Account information: Your name and
account number.
• Dollar amount: The dollar amount of the
suspected error.
• Description of problem: If you think
there is an error on your bill, describe what
you believe is wrong and why you believe it
is a mistake.
You must contact us:
• Within 60 days after the error appeared
on your statement.
• At least 3 business days before an
automated payment is scheduled, if you want
to stop payment on the amount you think is
wrong.
You must notify us of any potential errors
in writing [or electronically]. You may call
us, but if you do we are not required to
investigate any potential errors and you may
have to pay the amount in question.
What Will Happen After We Receive Your
Letter
When we receive your letter, we must do two
things:
1. Within 30 days of receiving your letter,
we must tell you that we received your letter.
We will also tell you if we have already
corrected the error.
2. Within 90 days of receiving your letter,
we must either correct the error or explain to
you why we believe the bill is correct.
While we investigate whether or not there
has been an error:
• We cannot try to collect the amount in
question, or report you as delinquent on that
amount.
• The charge in question may remain on
your statement, and we may continue to
charge you interest on that amount.
• While you do not have to pay the
amount in question, you are responsible for
the remainder of your balance.
• We can apply any unpaid amount
against your credit limit.
After we finish our investigation, one of two
things will happen:
• If we made a mistake: You will not have
to pay the amount in question or any interest
or other fees related to that amount.
• If we do not believe there was a mistake:
You will have to pay the amount in question,
along with applicable interest and fees. We
will send you a statement of the amount you
owe and the date payment is due. We may
then report you as delinquent if you do not
pay the amount we think you owe.
If you receive our explanation but still
believe your bill is wrong, you must write to
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us within 10 days telling us that you still
refuse to pay. If you do so, we cannot report
you as delinquent without also reporting that
you are questioning your bill. We must tell
you the name of anyone to whom we
reported you as delinquent, and we must let
those organizations know when the matter
has been settled between us.
If we do not follow all of the rules above,
you do not have to pay the first $50 of the
amount you question even if your bill is
correct.
Your Rights If You Are Dissatisfied With
Your Credit Card Purchases
If you are dissatisfied with the goods or
services that you have purchased with your
credit card, and you have tried in good faith
to correct the problem with the merchant,
you may have the right not to pay the
remaining amount due on the purchase.
To use this right, all of the following must
be true:
1. The purchase must have been made in
your home state or within 100 miles of your
current mailing address, and the purchase
price must have been more than $50. (Note:
Neither of these are necessary if your
purchase was based on an advertisement we
mailed to you, or if we own the company that
sold you the goods or services.)
2. You must have used your credit card for
the purchase. Purchases made with cash
advances from an ATM or with a check that
accesses your credit card account do not
qualify.
3. You must not yet have fully paid for the
purchase.
If all of the criteria above are met and you
are still dissatisfied with the purchase,
contact us in writing [or electronically] at:
[Creditor Name]
[Creditor Address]
[Creditor Web or e-mail address]
While we investigate, the same rules apply
to the disputed amount as discussed above.
After we finish our investigation, we will tell
you our decision. At that point, if we think
you owe an amount and you do not pay, we
may report you as delinquent.
G–4—Alternative Billing-Error Rights Model
Form (Home-equity Plans)
BILLING RIGHTS SUMMARY
In Case of Errors or Questions About Your
Bill
If you think your bill is wrong, or if you
need more information about a transaction on
your bill, write us [on a separate sheet] at
[address] [the address shown on your bill] as
soon as possible. [You may also contact us
on the Web: [Creditor Web or e-mail
address]] We must hear from you no later
than 60 days after we sent you the first bill
on which the error or problem appeared. You
can telephone us, but doing so will not
preserve your rights.
In your letter, give us the following
information:
• Your name and account number.
• The dollar amount of the suspected
error.
• Describe the error and explain, if you
can, why you believe there is an error. If you
need more information, describe the item you
are unsure about.
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You do not have to pay any amount in
question while we are investigating, but you
are still obligated to pay the parts of your bill
that are not in question. While we investigate
your question, we cannot report you as
delinquent or take any action to collect the
amount you question.
Special Rule for Credit Card Purchases
If you have a problem with the quality of
goods or services that you purchased with a
credit card, and you have tried in good faith
to correct the problem with the merchant,
you may not have to pay the remaining
amount due on the goods or services. You
have this protection only when the purchase
price was more than $50 and the purchase
was made in your home state or within 100
miles of your mailing address. (If we own or
operate the merchant, or if we mailed you the
advertisement for the property or services, all
purchases are covered regardless of amount
or location of purchase.)
G–4(A)—Alternative Billing-Error Rights
Model Form (Plans Other Than Homeequity Plans)
What To Do If You Think You Find A
Mistake On Your Statement
If you think there is an error on your
statement, write to us at:
[Creditor Name]
[Creditor Address]
[You may also contact us on the Web:
[Creditor Web or e-mail address]]
In your letter, give us the following
information:
• Account information: Your name and
account number.
• Dollar amount: The dollar amount of the
suspected error.
• Description of Problem: If you think
there is an error on your bill, describe what
you believe is wrong and why you believe it
is a mistake.
You must contact us within 60 days after
the error appeared on your statement.
You must notify us of any potential errors
in writing [or electronically]. You may call
us, but if you do we are not required to
investigate any potential errors and you may
have to pay the amount in question.
While we investigate whether or not there
has been an error, the following are true:
• We cannot try to collect the amount in
question, or report you as delinquent on that
amount.
• The charge in question may remain on
your statement, and we may continue to
charge you interest on that amount. But, if we
determine that we made a mistake, you will
not have to pay the amount in question or
any interest or other fees related to that
amount.
• While you do not have to pay the
amount in question, you are responsible for
the remainder of your balance.
• We can apply any unpaid amount
against your credit limit.
Your Rights If You Are Dissatisfied With
Your Credit Card Purchases
If you are dissatisfied with the goods or
services that you have purchased with your
credit card, and you have tried in good faith
to correct the problem with the merchant,
you may have the right not to pay the
remaining amount due on the purchase.
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To use this right, all of the following must
be true:
1. The purchase must have been made in
your home state or within 100 miles of your
current mailing address, and the purchase
price must have been more than $50. (Note:
Neither of these are necessary if your
purchase was based on an advertisement we
mailed to you, or if we own the company that
sold you the goods or services.)
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2. You must have used your credit card for
the purchase. Purchases made with cash
advances from an ATM or with a check that
accesses your credit card account do not
qualify.
3. You must not yet have fully paid for the
purchase.
If all of the criteria above are met and you
are still dissatisfied with the purchase,
contact us in writing [or electronically] at:
[Creditor Name]
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[Creditor Address]
[Creditor Web address]
While we investigate, the same rules apply to
the disputed amount as discussed above.
After we finish our investigation, we will tell
you our decision. At that point, if we think
you owe an amount and you do not pay we
may report you as delinquent.
*
*
*
*
BILLING CODE 6210–01–P
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5428
G–11—Applications and Solicitations Made
Available to the General Public Model
Clauses
(a) Disclosure of Required Credit
Information
The information about the costs of the card
described in this [application]/[solicitation]
is accurate as of (month/year). This
information may have changed after that
date. To find out what may have changed,
[call us at (telephone number)] [write to us
at (address)].
(b) No Disclosure of Credit Information
There are costs associated with the use of
this card. To obtain information about these
costs, call us at (telephone number) or write
to us at (address).
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G–12 [Reserved]
G–13(A)—Change in Insurance Provider
Model Form (Combined Notice)
The credit card account you have with us
is insured. This is to notify you that we plan
to replace your current coverage with
insurance coverage from a different insurer.
If we obtain insurance for your account from
a different insurer, you may cancel the
insurance.
[Your premium rate will increase to $l per
l.]
[Your coverage will be affected by the
following:
[ ] The elimination of a type of coverage
previously provided to you. [(explanation)]
[See l of the attached policy for details.]
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[ ] A lowering of the age at which your
coverage will terminate or will become more
restrictive. [(explanation)] [See l of the
attached policy or certificate for details.]
[ ] A decrease in your maximum insurable
loan balance, maximum periodic benefit
payment, maximum number of payments, or
any other decrease in the dollar amount of
your coverage or benefits. [(explanation)]
[See l of the attached policy or certificate
for details.]
[ ] A restriction on the eligibility for
benefits for you or others. [(explanation)]
[See l of the attached policy or certificate
for details.]
[ ] A restriction in the definition of
‘‘disability’’ or other key term of coverage.
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[(explanation)] [See l of the attached policy
or certificate for details.]
[ ] The addition of exclusions or
limitations that are broader or other than
those under the current coverage.
[(explanation)] [See l of the attached policy
or certificate for details.]
[ ] An increase in the elimination (waiting)
period or a change to nonretroactive
coverage. [(explanation)] [See l of the
attached policy or certificate for details).]
[The name and mailing address of the new
insurer providing the coverage for your
account is (name and address).]
G–13(B)—Change in Insurance Provider
Model Form
We have changed the insurer providing the
coverage for your account. The new insurer’s
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name and address are (name and address). A
copy of the new policy or certificate is
attached.
You may cancel the insurance for your
account.
*
*
*
*
*
G–16(A) Debt Suspension Model Clause
Please enroll me in the optional [insert
name of program], and bill my account the
fee of [how cost is determined]. I understand
that enrollment is not required to obtain
credit. I also understand that depending on
the event, the protection may only
temporarily suspend my duty to make
minimum payments, not reduce the balance
I owe. I understand that my balance will
actually grow during the suspension period
as interest continues to accumulate.
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[To Enroll, Sign Here]/[To Enroll, Initial
Here]. Xllll
G–16(B) Debt Suspension Sample
Please enroll me in the optional [name of
program], and bill my account the fee of $.83
per $100 of my month-end account balance.
I understand that enrollment is not required
to obtain credit. I also understand that
depending on the event, the protection may
only temporarily suspend my duty to make
minimum payments, not reduce the balance
I owe. I understand that my balance will
actually grow during the suspension period
as interest continues to accumulate.
To Enroll, Initial Here. Xllll
BILLING CODE 6210–01–P
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(a) When Zero or Negative Amortization Does
Not Occur
Minimum Payment Warning: If you make
only the minimum payment on time each
month and no other amounts are added to the
balance, we estimate that it will take you
approximately 13 months to pay off the
balance shown on this statement.
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(b) When Zero or Negative Amortization
Occurs
Minimum Payment Warning: You will
never pay off the outstanding balance shown
on this statement if you only pay the
minimum payment.
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G–18(B) Late Payment Fee Sample
Late Payment Warning: If we do not
receive your minimum payment by the date
listed above, you may have to pay a $35 late
fee and your APRs may be increased up to
the Penalty APR of 28.99%.
G–18(C) Actual Repayment Period Sample
Disclosure on Periodic Statement
5435
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Federal Register / Vol. 74, No. 18 / Thursday, January 29, 2009 / Rules and Regulations
22. Appendix H to part 226 is
amended by revising the table of
contents, and adding new forms H–
17(A) and H–17(B) to read as follows:
■
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Appendix H to Part 226—Closed-End
Model Forms and Clauses
*
H–1 Credit Sale Model Form (§ 226.18)
H–2 Loan Model Form (§ 226.18)
H–3 Amount Financed Itemization Model
Form (§ 226.18(c))
H–4(A) Variable-Rate Model Clauses
(§ 226.18(f)(1))
H–4(B) Variable-Rate Model Clauses
(§ 226.18(f)(2))
H–4(C) Variable-Rate Model Clauses
(§ 226.19(b))
H–4(D) Variable-Rate Model Clauses
(§ 226.20(c))
H–5 Demand Feature Model Clauses
(§ 226.18(i))
H–6 Assumption Policy Model Clause
(§ 226.18(q))
H–7 Required Deposit Model Clause
(§ 226.18(r))
H–8 Rescission Model Form (General)
(§ 226.23)
H–9 Rescission Model Form (Refinancing
(with Original Creditor)) (§ 226.23)
H–10 Credit Sale Sample
H–11 Installment Loan Sample
H–12 Refinancing Sample
H–13 Mortgage with Demand Feature
Sample
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*
*
*
*
H–17(A) Debt Suspension Model Clause
Please enroll me in the optional [insert
name of program], and bill my account the
fee of [insert charge for the initial term of
coverage]. I understand that enrollment is not
required to obtain credit. I also understand
that depending on the event, the protection
may only temporarily suspend my duty to
make minimum payments, not reduce the
balance I owe. I understand that my balance
will actually grow during the suspension
period as interest continues to accumulate.
[To Enroll, Sign Here]/[To Enroll, Initial
Here]. Xlllll
H–17(B) Debt Suspension Sample
Please enroll me in the optional [name of
program], and bill my account the fee of
$200.00. I understand that enrollment is not
required to obtain credit. I also understand
that depending on the event, the protection
may only temporarily suspend my duty to
make minimum payments, not reduce the
balance I owe. I understand that my balance
will actually grow during the suspension
period as interest continues to accumulate.
To Enroll, Initial Here. Xlllll
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23. New Appendix M1, Appendix M2,
and Appendix M3 to part 226 are added
to read as follows:
■
Appendix M1 to Part 226—Generic
Repayment Estimates
(a) Calculating generic repayment
estimates.
(1) Definitions. (i) ‘‘Retail credit card’’
means a credit card that is issued by a retailer
that can be used only in transactions with the
retailer or a group of retailers that are related
by common ownership or control, or a credit
card where a retailer arranges for a creditor
to offer open-end credit under a plan that
allows the consumer to use the credit only
in transactions with the retailer or a group of
retailers that are related by common
ownership or control.
(ii) ‘‘General purpose credit card’’ means a
credit card other than a retail credit card.
(2) Minimum payment formula.
(i) Issuer-operated toll-free telephone
number.
(A) General purpose credit cards. (1) When
calculating the generic repayment estimate
for general purpose credit cards, a card issuer
must use the minimum payment formula that
applies to most of its general purpose
consumer credit card accounts. The issuer
must use this ‘‘most common’’ formula to
calculate the generic repayment estimate for
all of its general purpose credit card
accounts, regardless of whether this formula
applies to a particular account. To calculate
which minimum payment formula is most
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H–14 Variable-Rate Mortgage Sample
(§ 226.19(b))
H–15 Graduated-Payment Mortgage
Sample
H–16 Mortgage Sample
H–17(A) Debt Suspension Model Clause
H–17(B) Debt Suspension Sample
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common, card issuers must choose a day in
the last six months, consider all general
purpose consumer credit card accounts held
by the issuer on that day, and determine
which formula applies to the most accounts.
In considering all general purpose credit card
accounts, a creditor may use a statistical
sample of its general purpose consumer
credit card accounts developed and validated
using accepted statistical principles and
methodology. In choosing which formula is
the ‘‘most common,’’ the issuer may ignore
differences among the formulas related to
whether past due amounts or over-the-creditlimit amounts are included in the formula for
calculating the minimum payment.
(2) If more than one minimum payment
formula applies to an account, the card issuer
must use the formula applicable to the
general-revolving feature that applies to new
transactions to determine which formula is
most common. In addition, if more than one
minimum payment formula applies to an
account, when calculating the generic
repayment estimate, the issuer must use the
‘‘most common’’ minimum payment formula
applicable to the general revolving feature
identified above and apply it to the entire
balance on the account as described in
paragraph (a)(4) of this Appendix, regardless
of whether this formula applies to a
particular balance on that account. For
example, assume for all of its accounts, an
issuer uses one minimum payment formula
to calculate the minimum payment amount
for balances existing before January 1, 2009,
and uses a different minimum payment
formula to calculate the minimum payment
amount for balances incurred on or after
January 1, 2009. To calculate the minimum
payment amount, this creditor must use the
minimum payment formula applicable to
balances incurred on or after January 1, 2009,
and apply that formula to the entire
outstanding balance.
(3) Card issuers must re-evaluate which
minimum payment formula is most common
at least every 12 months. For example,
assume a card issuer is required to comply
with the requirements in § 226.7(b)(12) and
this Appendix by July 5 of a particular year.
The issuer may choose any day between
January 5 and July 4 of that year to use in
deciding the minimum payment formula that
is most common. For the following and each
subsequent year, the issuer must again
choose a day between January 5 and July 4
to determine the minimum payment formula
that is most common, but the day that is
chosen need not be the same day chosen the
previous year. At the issuer’s option, the
issuer may re-evaluate which minimum
payment formula is most common more often
than every 12 months. In the example above,
if the issuer changed the minimum formula
that applies to most of its credit card
accounts on October 1 of a particular year,
the issuer could change the minimum
payment formula used to calculate the
generic repayment estimates on October 1.
For the following and each subsequent year,
the issuer may either continue to evaluate
which minimum payment formula is the
most common during the January 5 to July 4
timeframe, or may switch to choosing any
day in the six months prior to October 1 of
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18:06 Jan 28, 2009
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a particular year to evaluate which minimum
payment formula is most common.
(B) Retail credit cards. (1) When
calculating the generic repayment estimate
for retail credit cards, card issuers must use
the minimum payment formula that applies
to most of their retail consumer credit card
accounts. If an issuer offers credit card
accounts on behalf of more than one retailer,
the card issuer must group credit card
accounts for each retailer separately, and
determine the minimum payment formula
that is most common to each retailer. The
issuer must use the ‘‘most common’’ formula
for each retailer, regardless of whether this
formula applies to a particular account for
that retailer. To calculate which minimum
payment formula is most common, card
issuers must choose a day in the last six
months, consider all retail consumer credit
card accounts for each retailer held by the
issuer on that day, and determine which
formula applies to the most accounts for that
retailer. In considering all retail purpose
credit card accounts, a creditor may use a
statistical sample of its retail purpose
consumer credit card accounts developed
and validated using accepted statistical
principles and methodology in determining
which formula is the ‘‘most common,’’ the
issuer may ignore differences among the
formulas related to whether past due
amounts or over-the-credit-limit amounts are
included in the formula for calculating the
minimum payment.
(2) If more than one minimum payment
formula applies to an account, the card issuer
must use the formula applicable to the
general revolving feature that applies to new
transactions to determine which formula is
most common for each retailer. In addition,
if more than one minimum payment formula
applies to an account, when calculating the
generic repayment estimate, the issuer must
use the ‘‘most common’’ minimum payment
formula applicable to the general revolving
feature identified above for each retailer and
apply it to the entire balance on the account
as described in paragraph (a)(4) of this
Appendix, regardless of whether this formula
applies to a particular balance on that
account. For example, assume for all of its
accounts, a creditor uses the following
minimum payment formulas: A minimum
payment formula applicable to a general
revolving feature that applies to balances
existing before January 1, 2009; a minimum
payment formula applicable to a general
revolving feature that applies to balances
incurred on or after January 1, 2009; and a
minimum payment formula applicable to
special purchases, such as ‘‘club plan
purchases.’’ To calculate the minimum
payment amount, this creditor must use the
minimum payment formula applicable to the
general revolving feature that applies to
balances incurred on or after January 1, 2009,
and apply that formula to the entire
outstanding balance.
(3) Card issuers must re-evaluate which
minimum payment formula is most common
for retail credit card accounts with respect to
each retailer at least every 12 months. For
example, assume a card issuer is required to
comply with the requirements in
§ 226.7(b)(12) and this Appendix by July 5 of
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a particular year. The issuer may choose any
day between January 5 and July 4 of that year
to determine the minimum payment formula
that is most common. For the following year,
the issuer must again choose a day between
January 5 and July 4 to determine the
minimum payment formula that is most
common, but the day that is chosen need not
be the same day chosen the previous year. At
the issuer’s option, the issuer may re-evaluate
which minimum payment formula is most
common more often than every 12 months.
In the example above, if the issuer changed
the minimum formula that applies to most of
its credit card accounts on October 1 of a
particular year, the issuer could change the
minimum payment formula used to calculate
the generic repayment estimates on October
1. For the following and each subsequent
year, the issuer may either continue to
evaluate which minimum payment formula
is the most common during the January 5 to
July 4 timeframe, or may switch to choosing
any day in the six months prior to October
1 of a particular year to evaluate which
minimum payment formula is most common.
(ii) FTC-operated toll-free telephone
number. When calculating the generic
repayment estimate, the FTC must use the
following minimum payment formula: 5
percent of the outstanding balance, or $15,
whichever is greater.
(3) Annual percentage rate. When
calculating the generic repayment estimate,
credit card issuers and the FTC must use the
highest annual percentage rate on which the
consumer has outstanding balances. An
issuer and the FTC may use an automated
system to prompt the consumer to enter the
highest annual percentage rate on which the
consumer has an outstanding balance, and
calculate the generic repayment estimate
based on the consumer’s response.
(4) Beginning balance. When calculating
the generic repayment estimate, credit card
issuers and the FTC must use as the
beginning balance the outstanding balance on
a consumer’s account as of the closing date
of the last billing cycle. An issuer and the
FTC may use an automated system to prompt
the consumer to enter the outstanding
balance included on the last periodic
statement received by the consumer, and
calculate the generic repayment estimate
based on the consumer’s response. When
calculating the generic repayment estimate,
credit card issuers and the FTC may round
the beginning balance as described above to
the nearest whole dollar or prompt the
consumer to enter that balance rounded to
the nearest whole dollar.
(5) Assumptions. When calculating the
generic repayment estimate, credit card
issuers for each of the terms below, may
either make the following assumption about
that term, or use the account term that
applies to a consumer’s account.
(i) Only minimum monthly payments are
made each month. In addition, minimum
monthly payments are made each month—for
example, a debt cancellation or suspension
agreement, or skip payment feature does not
apply to the account.
(ii) No additional extensions of credit are
obtained, such as new purchases,
transactions, fees, charges or other activity.
No refunds or rebates are given.
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(iii) The annual percentage rate described
in paragraph (a)(3) of this Appendix will not
change, through either the operation of a
variable rate or the change to a rate. For
example, if a penalty annual percentage rate
currently applies to a consumer’s account, an
issuer may assume that the penalty annual
percentage rate will apply to the consumer’s
account indefinitely, even if the consumer
may potentially return to a non-penalty
annual percentage rate in the future under
the account agreement.
(iv) There is no grace period.
(v) The final payment pays the account in
full (i.e., there is no residual interest after the
final month in a series of payments).
(vi) The average daily balance method is
used to calculate the balance.
(vii) All months are the same length and
leap year is ignored. A monthly or daily
periodic rate may be assumed. If a daily
periodic rate is assumed, the issuer may
either assume a year is 365 days long, and
all months are 30.41667 days long, or a year
is 360 days long, and all months are 30 days
long.
(viii) Payments are credited on the last day
of the month.
(ix) The account is not past due and the
account balance does not exceed the credit
limit.
(x) When calculating the generic
repayment estimate, the assumed payments,
current balance and interest charges for each
month may be rounded to the nearest cent,
as shown in Appendix M3 to this part.
(6) Tolerance. A generic repayment
estimate shall be considered accurate if it is
not more than 2 months above or below the
generic repayment estimate determined in
accordance with the guidance in this
Appendix (prior to rounding described in
paragraph (b)(1)(i) of this Appendix). For
example, assume the generic repayment
estimate calculated using the guidance in this
Appendix is 28 months (2 years, 4 months),
and the generic repayment estimate
calculated by the issuer or the FTC is 30
months (2 years, 6 months). The generic
repayment estimate should be disclosed as 2
years, due to the rounding rule set forth in
paragraph (b)(1)(i) of this Appendix.
Nonetheless, based on the 30 month estimate,
the issuer or FTC disclosed 3 years, based on
that rounding rule. The issuer and the FTC
would be in compliance with this guidance
by disclosing 3 years, instead of 2 years,
because the issuer’s or FTC’s estimate is
within the 2 months’ tolerance, prior to
rounding. In addition, even if an issuer’s or
FTC’s estimate is more than 2 months above
or below the generic repayment estimate
calculated using the guidance in this
Appendix, so long as the issuer or FTC
discloses the correct number of years to the
consumer based on the rounding rule set
forth in paragraph (b)(1)(i) of this Appendix,
the issuer or the FTC would be in compliance
with this guidance. For example, assume the
generic repayment estimate calculated using
the guidance in this Appendix is 32 months
(2 years, 8 months), and the generic
repayment estimate calculated by the issuer
or the FTC is 38 months (3 years, 2 months).
Under the rounding rule set forth in
paragraph (b)(1)(i) of this Appendix, both of
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these estimates would be rounded and
disclosed to the consumer as 3 years. Thus,
if the issuer or the FTC disclosed 3 years to
the consumer, the issuer or the FTC would
be in compliance with this guidance even
though the generic repayment estimate
calculated by the issuer or the FTC is outside
the 2 months’ tolerance amount.
(b) Disclosing the generic repayment
estimate to consumers.
(1) Required disclosures. Except as
provided in paragraph (b)(3) of this
Appendix, when responding to a request for
generic repayment estimates through a tollfree telephone number, credit card issuers
and the FTC must make the following
disclosures:
(i) The generic repayment estimate. If the
generic repayment estimate calculated above
is less than 2 years, credit card issuers and
the FTC must disclose the estimate in
months. Otherwise, the estimate must be
disclosed in years. The estimate must be
rounded down to the nearest whole year if
the estimate contains a fractional year less
than 0.5, and rounded up to the nearest
whole year if the estimate contains a
fractional year equal to or greater than 0.5.
(ii) The beginning balance on which the
generic repayment estimate is calculated.
(iii) The annual percentage rate on which
the generic repayment estimate is calculated.
(iv) The assumption that only minimum
payments are made and no other amounts are
added to the balance.
(v) The fact that the repayment period is
an estimate, and the actual time it may take
to pay off the balance by only making
minimum payments will differ based on the
consumer’s account terms and future account
activity.
(vi) At the issuer’s or the FTC’s option, a
description of the minimum payment
formula(s) or the minimum payment amounts
used to calculate the generic repayment
estimate, including a disclosure of the dollar
amount of the minimum payment calculated
for the first month.
(vii) At the issuer’s or the FTC’s option, the
total amount of interest that a consumer
would pay if the consumer makes minimum
payments for the length of time disclosed in
the generic repayment estimate.
(2) Model language. Credit card issuers and
the FTC may use the following disclosure to
meet the requirements set forth in paragraph
(b)(1) of this Appendix as applicable:
It will take approximately___[months/
years] to pay off a balance of $___ with an
APR of ___%, if you make only the minimum
payment on time each month and no other
amounts are added to the balance. This
estimate is based on the information you
provided and assumptions about your
account. The actual time it may take you to
pay off this balance by only making
minimum payments will differ based on the
terms of your account and future account
activity.
(3) Zero or negative amortization. If zero or
negative amortization occurs when
calculating the generic repayment estimate,
credit card issuers and the FTC must disclose
to the consumer that based on the
information provided by the consumer and
assumptions used to calculate the generic
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repayment estimate, the issuer or FTC
estimates that consumer will never pay off
the balance by paying only the minimum
payment. Card issuers and the FTC may use
the following disclosure to meet the
requirements set forth in this paragraph, as
applicable: ‘‘Based on the information you
provided and assumptions that we used to
calculate the time to repay your balance, we
estimate that you will never pay off your
credit card balance if you only make the
minimum payment because your payment is
less than the interest charged each month.’’
(4) Permissible disclosures. Credit card
issuers and the FTC may provide the
following information when responding to a
request for the generic repayment estimate
through a toll-free telephone number, so long
as the following information is provided after
the disclosures in paragraph (b)(1) of this
Appendix are given:
(i) A description of the assumptions used
to calculate the generic repayment estimate
as described in paragraph (a)(5) of this
Appendix.
(ii) The length of time it would take to
repay the beginning balance described in
paragraph (b)(1)(ii) of this Appendix if an
additional amount was paid each month in
addition to the minimum payment amount,
allowing the consumer to select the
additional amount. In calculating this
estimate, card issuers and the FTC must use
the same terms described in paragraph (a) of
this Appendix, except they must assume the
additional amount was paid each month in
addition to the minimum payment amount.
(iii) The length of time it would take to
repay the beginning balance described in
paragraph (b)(1)(ii) of this Appendix if the
consumer made a fixed payment amount
each month, allowing the consumer to select
the amount of the fixed payment. For
example, an issuer or the FTC could prompt
the consumer to enter in a payment amount
in whole dollars (e.g., $50) and disclose to
the consumer how long it would take to
repay the beginning balance if the consumer
made that payment each month. In
calculating this estimate, card issuers and the
FTC must use the same terms described in
paragraph (a) of this Appendix, except they
must assume the consumer made a fixed
payment amount each month.
(iv) The monthly payment amount that
would be required to pay off the beginning
balance described in paragraph (b)(1)(ii) of
this Appendix within a specific number of
months or years, allowing the consumer to
select the payoff period. For example, an
issuer or the FTC could prompt the consumer
to enter in the number of years to repay the
beginning balance, and disclose to the
consumer the monthly payment amount that
the consumer would need to pay each month
in order to repay the balance in that number
of years. In calculating the monthly payment
amount, card issuers and the FTC must use
the same terms described in paragraph (a) of
this Appendix, as appropriate.
(v) Reference to Web-based calculation
tools that permit consumers to obtain
additional estimates of repayment periods.
(vi) The total amount of interest that a
consumer may pay under repayment options
described in paragraphs (b)(4)(ii), (iii) or (iv)
of this Appendix.
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Appendix M2 to Part 226—Actual
Repayment Disclosures
(a) Calculating actual repayment
disclosures.
(1) Definitions. (i) ‘‘Retail credit card’’
means a credit card that is issued by a retailer
that can be used only in transactions with the
retailer or a group of retailers that are related
by common ownership or control, or a credit
card where a retailer arranges for a creditor
to offer open-end credit under a plan that
allows the consumer to use the credit only
in transactions with the retailer or a group of
retailers that are related by common
ownership or control.
(ii) ‘‘General purpose credit card’’ means a
credit card other than a retail credit card.
(iii) ‘‘Promotional terms’’ means terms of a
cardholder’s account that will expire in a
fixed period of time, as set forth by the card
issuer.
(2) Minimum payment formulas. When
calculating the actual repayment disclosure,
credit card issuers must use the minimum
payment formula(s) that apply to a
cardholder’s account. If more than one
minimum payment formula applies to an
account, the issuer must apply each
minimum payment formula to the portion of
the balance to which the formula applies. If
any promotional terms related to payments
apply to a cardholder’s account, such as a
deferred billing plan where minimum
payments are not required for 12 months,
credit card issuers may assume no
promotional terms apply to the account.
(3) Annual percentage rate. When
calculating the actual repayment disclosure,
a credit card issuer must use the annual
percentage rates that apply to a cardholder’s
account, based on the portion of the balance
to which the rate applies. If any promotional
terms related to annual percentage rates
apply to a cardholder’s account, such as
introductory rates or deferred interest plans,
credit card issuers may assume no
promotional terms apply to the account.
(4) Beginning balance. When calculating
the actual repayment disclosure, credit card
issuers must use as the beginning balance the
outstanding balance on a consumer’s account
as of the closing date of the last billing cycle.
When calculating the actual repayment
disclosure, credit card issuers may round the
beginning balance as described above to the
nearest whole dollar.
(5) Assumptions. When calculating the
actual repayment disclosure, credit card
issuers and the FTC for each of the terms
below, may either make the following
assumption about that term, or use the
account term that applies to a consumer’s
account.
(i) Only minimum monthly payments are
made each month. In addition, minimum
monthly payments are made each month—for
example, a debt cancellation or suspension
agreement, or skip payment feature does not
apply to the account.
(ii) No additional extensions of credit are
obtained, such as new purchases,
transactions, fees, charges or other activity.
No refunds or rebates are given.
(iii) The annual percentage rate or rates
that apply to a cardholder’s account will not
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change, through either the operation of a
variable rate or the change to a rate. For
example, if a penalty annual percentage rate
currently applies to a consumer’s account, an
issuer may assume that the penalty annual
percentage rate will apply to the consumer’s
account indefinitely, even if the consumer
may potentially return to a non-penalty
annual percentage rate in the future under
the account agreement.
(iv) There is no grace period.
(v) The final payment pays the account in
full (i.e., there is no residual interest after the
final month in a series of payments).
(vi) The average daily balance method is
used to calculate the balance.
(vii) All months are the same length and
leap year is ignored. A monthly or daily
periodic rate may be assumed. If a daily
periodic rate is assumed, the issuer may
either assume a year is 365 days long, and
all months are 30.41667 days long, or a year
is 360 days long, and all months are 30 days
long.
(viii) Payments are credited on the last day
of the month.
(ix) Payments are allocated to lower annual
percentage rate balances before higher annual
percentage rate balances.
(x) The account is not past due and the
account balance does not exceed the credit
limit.
(xi) When calculating the generic
repayment estimate, the assumed payments,
current balance and interest charges for each
month may be rounded to the nearest cent,
as shown in Appendix M3 to this part.
(6) Tolerance. An actual repayment
disclosure shall be considered accurate if it
is not more than 2 months above or below
the actual repayment disclosure determined
in accordance with the guidance in this
Appendix (prior to rounding described in
paragraph (b)(1)(i) of this Appendix). For
example, assume the actual repayment
estimate calculated using the guidance in this
Appendix is 28 months (2 years, 4 months),
and the actual repayment estimate calculated
by the issuer is 30 months (2 years, 6
months). The actual repayment estimate
should be disclosed as 2 years, due to the
rounding rule set forth in paragraph (b)(1)(i)
of this Appendix. Nonetheless, based on the
30 month estimate, the issuer disclosed 3
years, based on that rounding rule. The issuer
would be in compliance with this guidance
by disclosing 3 years, instead of 2 years,
because the issuer’s estimate is within the 2
months’ tolerance, prior to rounding. In
addition, even if an issuer’s estimate is more
than 2 months above or below the actual
repayment estimate calculated using the
guidance in this Appendix, so long as the
issuer discloses the correct number of years
to the consumer based on the rounding rule
set forth in paragraph (b)(1)(i) of this
Appendix, the issuer would be in compliance
with this guidance. For example, assume the
actual repayment estimate calculated using
the guidance in this Appendix is 32 months
(2 years, 8 months), and the actual repayment
estimate calculated by the issuer is 38
months (3 years, 2 months). Under the
rounding rule set forth in paragraph (b)(1)(i)
of this Appendix, both of these estimates
would be rounded and disclosed to the
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consumer as 3 years. Thus, if the issuer
disclosed 3 years to the consumer, the issuer
would be in compliance with this guidance
even though the actual repayment estimate
calculated by the issuer is outside the 2
months’ tolerance amount.
(b) Disclosing the actual repayment
disclosure to consumers through a toll-free
telephone number.
(1) Required disclosures. Except as
provided in paragraph (b)(3) of this
Appendix, when responding to a request for
actual repayment disclosures through a tollfree telephone number, credit card issuers
and the FTC must make the following
disclosures:
(i) The actual repayment disclosure. If the
actual repayment disclosure is less than 2
years, credit card issuers must disclose the
estimate in months. Otherwise, the estimate
must be disclosed in years. The estimate
must be rounded down to the nearest whole
year if the estimate contains a fractional year
less than 0.5, and rounded up to the nearest
whole year if the estimate contains a
fractional year equal or greater than 0.5. If
more than one minimum payment formula
applies to an account, when calculating the
actual repayment period, the issuer must
apply each minimum payment formula to the
portion of the balance to which the formula
applies. The issuer may either disclose the
longest repayment period calculated, or the
repayment period calculated for each
minimum payment formula. For example,
assume that an issuer uses one minimum
payment formula to calculate the minimum
payment amount for a general revolving
feature, and another minimum payment
formula to calculate the minimum payment
amount for special purchases, such as a ‘‘club
plan purchase.’’ Also, assume that based on
a consumer’s balances in these features and
the annual percentage rates that apply to
such features, that the repayment period
calculated pursuant to this Appendix for the
general revolving feature is 5 years, while the
repayment period calculated for the special
purchase feature is 3 years. This issuer may
either disclose 5 years as the repayment
period for the entire balance to the consumer,
or disclose 5 years as the repayment period
for the balance in the general revolving
feature and 3 years as the repayment period
for the balance in the special purchase
feature.
(ii) The beginning balance on which the
actual repayment disclosure is calculated.
(iii) The assumption that only minimum
payments are made and no other amounts are
added to the balance.
(iv) The fact that the repayment period is
an estimate, and is based on several
assumptions about the consumer’s account
terms and future activity.
(v) At the issuer’s option, a description of
the minimum payment formula(s) or the
minimum payment amounts used to
calculate the actual repayment disclosure,
including a disclosure of the dollar amount
of the minimum payment calculated for the
first month.
(vi) At the issuer’s option, the total amount
of interest that a consumer would pay if the
consumer makes minimum payments for the
length of time disclosed in the actual
repayment disclosure.
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(2) Model language. Credit card issuers
may use the following disclosure to meet the
requirements set forth in paragraph (b)(1) of
this Appendix:
Your outstanding balance as of the last
billing statement was $ll. If you make only
the minimum payment on time each month
and no other amounts are added to your
balance, we estimate that it would take
approximately ll [months/years] to pay off
this balance. This estimate is based on
several assumptions about the terms of your
account and future account activity.
(3) Zero or negative amortization. If zero or
negative amortization occurs when
calculating the repayment estimate, credit
card issuers must disclose to the consumer
that based on the current terms applicable to
the consumer’s account and on assumptions
used to calculate the repayment estimate, the
issuer estimates that the consumer will never
pay off the balance by paying only the
minimum payment. Card issuers may use the
following disclosure to meet the
requirements set forth in this paragraph, as
applicable: ‘‘Your outstanding balance as of
the last billing statement was $ll. Based on
the current terms applicable to your account
and on assumptions that we used to calculate
the time to repay your balance, we estimate
that you will never pay off your credit card
balance if you only make the minimum
payment because your payment is less than
the interest charged each month.’’
(4) Permissible disclosures. Credit card
issuers may provide the following
information when responding to a request for
the actual repayment disclosure through a
toll-free telephone number, so long as the
following information is provided after the
disclosures in paragraph (b)(1) of this
Appendix are given:
(i) A description of the assumptions used
to calculate the actual repayment disclosure
as described in paragraph (a)(5) of this
Appendix.
(ii) The length of time it would take to
repay the beginning balance described in
paragraph (b)(1)(ii) of this Appendix if an
additional amount was paid each month in
addition to the minimum payment amount,
allowing the consumer to select the
additional amount. In calculating this
estimate, credit card issuers must use the
same terms described in paragraph (a) of this
Appendix used to calculate the actual
repayment disclosure, except they must
assume the additional amount was paid each
month in addition to the minimum payment
amount.
(iii) The length of time it would take to
repay the beginning balance described in
paragraph (b)(1)(ii) of this Appendix if the
consumer made a fixed payment amount
each month, allowing the consumer to select
the amount of the fixed payment. For
example, an issuer could prompt the
consumer to enter in a payment amount in
whole dollars (e.g., $50) and disclose to the
consumer how long it would take to repay
the beginning balance if the consumer made
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that payment each month. In calculating this
estimate, card issuers must use the same
terms described in paragraph (a) of this
Appendix to calculate the actual repayment
disclosure, except they must assume the
consumer made a fixed payment amount
each month.
(iv) The monthly payment amount that
would be required to pay off the beginning
balance described in paragraph (b)(1)(ii) of
this Appendix within a specific number of
months or years, allowing the consumer to
select the payoff period. For example, an
issuer could prompt the consumer to enter in
the number of years to repay the beginning
balance, and disclose to the consumer the
monthly payment amount that the consumer
would need to pay each month in order to
repay the balance in that number of years. In
calculating the monthly payment amount,
card issuers must use the same terms
described in paragraph (a) of this Appendix,
as appropriate.
(v) Reference to Web-based calculation
tools that permit consumers to obtain
additional estimates of repayment periods.
(vi) The total amount of interest that a
consumer may pay under repayment options
described in paragraph (b)(4)(ii), (iii) or (iv)
of this Appendix.
(c) Disclosing the actual repayment
disclosures on periodic statements.
(1) Required disclosures. Except as
provided in paragraph (c)(3) of this
Appendix, when providing the actual
repayment disclosure on the periodic
statement, credit card issuers must make the
following disclosures:
(i) The actual repayment disclosure. If the
actual repayment disclosure is less than 2
years, credit card issuers must disclose the
estimate in months. Otherwise, the estimate
must be disclosed in years. The estimate
must be rounded down to the nearest whole
year if the estimate contains a fractional year
less than 0.5, and rounded up to the nearest
whole year if the estimate contains a
fractional year equal to or greater than 0.5.
(ii) The fact that the repayment period is
based on the current outstanding balance
shown on the periodic statement.
(iii) The assumption that only minimum
payments are made and no other amounts are
added to the balance.
(iv) At the issuer’s option, a description of
the minimum payment formula(s) or the
minimum payment amounts used to
calculate the generic repayment estimate,
including a disclosure of the dollar amount
of the minimum payment calculated for the
first month.
(v) At the issuer’s option, the total amount
of interest that a consumer would pay if the
consumer makes minimum payments for the
length of time disclosed in the actual
repayment disclosure.
(2) Model form. Credit card issuers may use
the disclosure in Sample G–18(C) in
Appendix G to this part to meet the
requirements set forth in paragraph (c)(1) of
this Appendix.
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(3) Zero or negative amortization. If zero or
negative amortization occurs when
calculating the actual repayment disclosure,
credit card issuers must disclose to the
consumer that the issuer estimates that the
consumer will never pay off the balance by
making only the minimum payment. Card
issuers may use the disclosure in Sample G–
18(C) in Appendix G to this part to meet the
requirements set forth in this paragraph.
(4) Permissible disclosures. Card issuers
may provide the following information on
the periodic statement, so long as the
following information is provided after the
disclosures in paragraph (c)(1) of this
Appendix are given:
(i) The fact that the repayment period is an
estimate, and is based on several
assumptions about the consumer’s account
terms and future activity.
(ii) A reference to another location on the
statement where the consumer may find
additional information about the actual
repayment disclosure.
(iii) A description of the assumptions used
to calculate the actual repayment disclosure
as described in paragraph (a)(5) of this
Appendix.
(iv) The length of time it would take to
repay the outstanding balance shown on the
statement if an additional amount was paid
each month in addition to the minimum
payment amount. Card issuers may choose
the additional amount. In calculating this
estimate, card issuers must use the same
terms described in paragraph (a) of this
Appendix used to calculate the actual
repayment disclosure, except they must
assume the additional amount was paid each
month in addition to the minimum payment
amount.
(v) The length of time it would take to
repay the outstanding balance shown on the
statement if the consumer made a fixed
payment amount each month. Card issuers
may choose the amount of the fixed payment.
In calculating this estimate, card issuers must
use the same terms described in paragraph (a)
of this Appendix used to calculate the actual
repayment disclosure, except they must
assume the consumer made a fixed payment
amount each month.
(vi) The monthly payment amount that
would be required to pay off the outstanding
balance shown on the statement within a
specific number of months or years. Card
issuers may choose the specific number of
months or years used in the calculation. In
calculating the monthly payment amount,
card issuers must use the same terms
described in paragraph (a) of this Appendix,
as appropriate.
(vii) Reference to Web-based calculation
tools that permit consumers to obtain
additional estimates of repayment periods.
(viii) The total amount of interest that a
consumer may pay under repayment options
described in paragraphs (c)(4)(iv), (v) or (vi)
of this Appendix.
BILLING CODE 6210–01–P
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Appendix M3 to Part 226—Sample
Calculations of Generic Repayment
Estimates and Actual Repayment
Disclosures
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24. In Supplement I to Part 226:
A. Revise the Introduction.
B. Revise subpart A.
C. In Subpart B, revise sections 226.5
and 226.5a and sections 226.6 through
226.14 and section 226.16.
■ D. Under Section 226.5b—
Requirements for Home-equity Plans,
under 5b(a) Form of Disclosures, under
5b(a)(1) General, paragraph 1. is revised.
■ E. Under Section 226.5b—
Requirements for Home-equity Plans,
under 5b(f) Limitations on Home-equity
Plans, under Paragraph 5b(f)(3)(vi),
paragraph 4. is revised.
■ F. Under Section 226.26—Use of
Annual Percentage Rate in Oral
Disclosures, under 26(a) Open-end
credit., paragraph 1. is revised.
■ G. Under Section 226.27—Language of
Disclosures, paragraph 1. is revised.
■ H. Under Section 226.28—Effect on
State Laws, under 28(a) Inconsistent
disclosure requirements., paragraph 6. is
revised.
■ I. Under Section 226.30—Limitation
on Rates, paragraph 8. is revised and
paragraph 13. is removed.
■ J. Revise Appendix F and appendices
G and H.
■ K. Amend Appendix G by revising
paragraphs 1. through 3. and 5. through
6., republishing paragraph 7., and
adding paragraphs 8. through 11.
■ L. Remove the References paragraph
at the end of sections 226.1, 226.2,
226.3, 226.4, 226.5, 226.6, 226.7, 226.8,
226.9, 226.10, 226.11, 226.12, 226.13,
226.14, 226.16, and Appendix F.
■
■
■
■
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Supplement I to Part 226—Official Staff
Interpretations
Introduction
1. Official status. This commentary is the
vehicle by which the staff of the Division of
Consumer and Community Affairs of the
Federal Reserve Board issues official staff
interpretations of Regulation Z. Good faith
compliance with this commentary affords
protection from liability under 130(f) of the
Truth in Lending Act. Section 130(f) (15
U.S.C. 1640) protects creditors from civil
liability for any act done or omitted in good
faith in conformity with any interpretation
issued by a duly authorized official or
employee of the Federal Reserve System.
2. Procedure for requesting interpretations.
Under Appendix C of the regulation, anyone
may request an official staff interpretation.
Interpretations that are adopted will be
incorporated in this commentary following
publication in the Federal Register. No
official staff interpretations are expected to
be issued other than by means of this
commentary.
3. Rules of construction. (a) Lists that
appear in the commentary may be exhaustive
or illustrative; the appropriate construction
should be clear from the context. In most
cases, illustrative lists are introduced by
phrases such as ‘‘including, but not limited
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to,’’ ‘‘among other things,’’ ‘‘for example,’’ or
‘‘such as.’’
(b) Throughout the commentary, reference
to ‘‘this section’’ or ‘‘this paragraph’’ means
the section or paragraph in the regulation
that is the subject of the comment.
4. Comment designations. Each comment
in the commentary is identified by a number
and the regulatory section or paragraph
which it interprets. The comments are
designated with as much specificity as
possible according to the particular
regulatory provision addressed. For example,
some of the comments to § 226.18(b) are
further divided by subparagraph, such as
comment 18(b)(1)–1 and comment 18(b)(2)–
1. In other cases, comments have more
general application and are designated, for
example, as comment 18–1 or comment
18(b)–1. This introduction may be cited as
comments I–1 through I–4. Comments to the
appendices may be cited, for example, as
comment app. A–1.
Subpart A—General
Section 226.1—Authority, Purpose,
Coverage, Organization, Enforcement
and Liability
1(c) Coverage.
1. Foreign applicability. Regulation Z
applies to all persons (including branches of
foreign banks and sellers located in the
United States) that extend consumer credit to
residents (including resident aliens) of any
state as defined in § 226.2. If an account is
located in the United States and credit is
extended to a U.S. resident, the transaction
is subject to the regulation. This will be the
case whether or not a particular advance or
purchase on the account takes place in the
United States and whether or not the
extender of credit is chartered or based in the
United States or a foreign country. For
example, if a U.S. resident has a credit card
account located in the consumer’s state
issued by a bank (whether U.S. or foreignbased), the account is covered by the
regulation, including extensions of credit
under the account that occur outside the
United States. In contrast, if a U.S. resident
residing or visiting abroad, or a foreign
national abroad, opens a credit card account
issued by a foreign branch of a U.S. bank, the
account is not covered by the regulation.
1(d) Organization.
Paragraph (1)(d)(5).
1. Effective dates. The Board’s revisions to
Regulation Z published on July 30, 2008 (the
‘‘final rules’’), apply to covered loans
(including refinance loans and assumptions
considered new transactions under § 226.20),
for which the creditor receives an application
on or after October 1, 2009, except for the
final rules on advertising, escrows, and loan
servicing. The final rules on escrows in
§ 226.35(b)(3) are effective for covered loans,
(including refinancings and assumptions in
§ 226.20) for which the creditor receives an
application on or after April 1, 2010; but for
such loans secured by manufactured housing
on or after October 1, 2010. The final rules
applicable to servicers in § 226.36(c) apply to
all covered loans serviced on or after October
1, 2009. The final rules on advertising apply
to advertisements occurring on or after
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October 1, 2009. For example, a radio ad
occurs on the date it is first broadcast; a
solicitation occurs on the date it is mailed to
the consumer. The following examples
illustrate the application of the effective
dates for the final rules.
i. General. A refinancing or assumption as
defined in § 226.20(a) or (b) is a new
transaction and is covered by a provision of
the final rules if the creditor receives an
application for the transaction on or after that
provision’s effective date. For example, if a
creditor receives an application for a
refinance loan covered by § 226.35(a) on or
after October 1, 2009, and the refinance loan
is consummated on October 15, 2009, the
provision restricting prepayment penalties in
§ 226.35(b)(2) applies. However, if the
transaction were a modification of an existing
obligation’s terms that does not constitute a
refinance loan under § 226.20(a), the final
rules, including for example the restriction
on prepayment penalties would not apply.
ii. Escrows. Assume a consumer applies for
a refinance loan to be secured by a dwelling
(that is not a manufactured home) on March
15, 2010, and the loan is consummated on
April 2, 2010, the escrow rule in
§ 226.35(b)(3) does not apply.
iii. Servicing. Assume that a consumer
applies for a new loan on August 1, 2009.
The loan is consummated on September 1,
2009. The servicing rules in § 226.36(c) apply
to the servicing of that loan as of October 1,
2009.
Section 226.2—Definitions and Rules of
Construction
2(a)(2) Advertisement.
1. Coverage. Only commercial messages
that promote consumer credit transactions
requiring disclosures are advertisements.
Messages inviting, offering, or otherwise
announcing generally to prospective
customers the availability of credit
transactions, whether in visual, oral, or print
media, are covered by Regulation Z (12 CFR
part 226).
i. Examples include:
A. Messages in a newspaper, magazine,
leaflet, promotional flyer, or catalog.
B. Announcements on radio, television, or
public address system.
C. Electronic advertisements, such as on
the Internet.
D. Direct mail literature or other printed
material on any exterior or interior sign.
E. Point-of-sale displays.
F. Telephone solicitations.
G. Price tags that contain credit
information.
H. Letters sent to customers or potential
customers as part of an organized solicitation
of business.
I. Messages on checking account
statements offering auto loans at a stated
annual percentage rate.
J. Communications promoting a new openend plan or closed-end transaction.
ii. The term does not include:
A. Direct personal contacts, such as followup letters, cost estimates for individual
consumers, or oral or written communication
relating to the negotiation of a specific
transaction.
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B. Informational material, for example,
interest-rate and loan-term memos,
distributed only to business entities.
C. Notices required by federal or state law,
if the law mandates that specific information
be displayed and only the information so
mandated is included in the notice.
D. News articles the use of which is
controlled by the news medium.
E. Market-research or educational materials
that do not solicit business.
F. Communications about an existing
credit account (for example, a promotion
encouraging additional or different uses of an
existing credit card account.)
2. Persons covered. All persons must
comply with the advertising provisions in
§§ 226.16 and 226.24, not just those that meet
the definition of creditor in § 226.2(a)(17).
Thus, home builders, merchants, and others
who are not themselves creditors must
comply with the advertising provisions of the
regulation if they advertise consumer credit
transactions. However, under section 145 of
the act, the owner and the personnel of the
medium in which an advertisement appears,
or through which it is disseminated, are not
subject to civil liability for violations.
2(a)(3) [Reserved]
2(a)(4) Billing cycle or cycle.
1. Intervals. In open-end credit plans, the
billing cycle determines the intervals for
which periodic disclosure statements are
required; these intervals are also used as
measuring points for other duties of the
creditor. Typically, billing cycles are
monthly, but they may be more frequent or
less frequent (but not less frequent than
quarterly).
2. Creditors that do not bill. The term cycle
is interchangeable with billing cycle for
definitional purposes, since some creditors’
cycles do not involve the sending of bills in
the traditional sense but only statements of
account activity. This is commonly the case
with financial institutions when periodic
payments are made through payroll
deduction or through automatic debit of the
consumer’s asset account.
3. Equal cycles. Although cycles must be
equal, there is a permissible variance to
account for weekends, holidays, and
differences in the number of days in months.
If the actual date of each statement does not
vary by more than four days from a fixed
‘‘day’’ (for example, the third Thursday of
each month) or ‘‘date’’ (for example, the 15th
of each month) that the creditor regularly
uses, the intervals between statements are
considered equal. The requirement that
cycles be equal applies even if the creditor
applies a daily periodic rate to determine the
finance charge. The requirement that
intervals be equal does not apply to the first
billing cycle on an open-end account (i.e., the
time period between account opening and
the generation of the first periodic statement)
or to a transitional billing cycle that can
occur if the creditor occasionally changes its
billing cycles so as to establish a new
statement day or date. (See comments
9(c)(1)–3 and 9(c)(2)–3.)
4. Payment reminder. The sending of a
regular payment reminder (rather than a late
payment notice) establishes a cycle for which
the creditor must send periodic statements.
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2(a)(6) Business day.
1. Business function test. Activities that
indicate that the creditor is open for
substantially all of its business functions
include the availability of personnel to make
loan disbursements, to open new accounts,
and to handle credit transaction inquiries.
Activities that indicate that the creditor is not
open for substantially all of its business
functions include a retailer’s merely
accepting credit cards for purchases or a
bank’s having its customer-service windows
open only for limited purposes such as
deposits and withdrawals, bill paying, and
related services.
2. Rescission rule. A more precise rule for
what is a business day (all calendar days
except Sundays and the federal legal
holidays listed in 5 U.S.C. 6103(a)) applies
when the right of rescission, the receipt of
disclosures for certain mortgage transactions
under § 226.19(a)(1)(ii), or mortgages subject
to § 226.32 are involved. (See also comment
31(c)(1)–1.) Four federal legal holidays are
identified in 5 U.S.C. 6103(a) by a specific
date: New Year’s Day, January 1;
Independence Day, July 4; Veterans Day,
November 11; and Christmas Day, December
25. When one of these holidays (July 4, for
example) falls on a Saturday, federal offices
and other entities might observe the holiday
on the preceding Friday (July 3). The
observed holiday (in the example, July 3) is
a business day for purposes of rescission, the
receipt of disclosures for certain mortgage
transactions under § 226.19(a)(1)(ii), or the
delivery of disclosures for certain high-cost
mortgages covered by § 226.32.
2(a)(7) Card issuer.
1. Agent. An agent of a card issuer is
considered a card issuer. Because agency
relationships are traditionally defined by
contract and by state or other applicable law,
the regulation does not define agent. Merely
providing services relating to the production
of credit cards or data processing for others,
however, does not make one the agent of the
card issuer. In contrast, a financial institution
may become the agent of the card issuer if
an agreement between the institution and the
card issuer provides that the cardholder may
use a line of credit with the financial
institution to pay obligations incurred by use
of the credit card.
2(a)(8) Cardholder.
1. General rule. A cardholder is a natural
person at whose request a card is issued for
consumer credit purposes or who is a coobligor or guarantor for such a card issued to
another. The second category does not
include an employee who is a co-obligor or
guarantor on a card issued to the employer
for business purposes, nor does it include a
person who is merely the authorized user of
a card issued to another.
2. Limited application of regulation. For
the limited purposes of the rules on issuance
of credit cards and liability for unauthorized
use, a cardholder includes any person,
including an organization, to whom a card is
issued for any purpose—including a
business, agricultural, or commercial
purpose.
3. Issuance. See the commentary to
§ 226.12(a).
4. Dual-purpose cards and dual-card
systems. Some card issuers offer dual-
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purpose cards that are for business as well as
consumer purposes. If a card is issued to an
individual for consumer purposes, the fact
that an organization has guaranteed to pay
the debt does not make it business credit. On
the other hand, if a card is issued for
business purposes, the fact that an individual
sometimes uses it for consumer purchases
does not subject the card issuer to the
provisions on periodic statements, billingerror resolution, and other protections
afforded to consumer credit. Some card
issuers offer dual-card systems—that is, they
issue two cards to the same individual, one
intended for business use, the other for
consumer or personal use. With such a
system, the same person may be a cardholder
for general purposes when using the card
issued for consumer use, and a cardholder
only for the limited purposes of the
restrictions on issuance and liability when
using the card issued for business purposes.
2(a)(9) Cash price.
1. Components. This amount is a starting
point in computing the amount financed and
the total sale price under § 226.18 for credit
sales. Any charges imposed equally in cash
and credit transactions may be included in
the cash price, or they may be treated as
other amounts financed under § 226.18(b)(2).
2. Service contracts. Service contracts
include contracts for the repair or the
servicing of goods, such as mechanical
breakdown coverage, even if such a contract
is characterized as insurance under state law.
3. Rebates. The creditor has complete
flexibility in the way it treats rebates for
purposes of disclosure and calculation. (See
the commentary to § 226.18(b).)
2(a)(10) Closed-end credit.
1. General. The coverage of this term is
defined by exclusion. That is, it includes any
credit arrangement that does not fall within
the definition of open-end credit. Subpart C
contains the disclosure rules for closed-end
credit when the obligation is subject to a
finance charge or is payable by written
agreement in more than four installments.
2(a)(11) Consumer.
1. Scope. Guarantors, endorsers, and
sureties are not generally consumers for
purposes of the regulation, but they may be
entitled to rescind under certain
circumstances and they may have certain
rights if they are obligated on credit card
plans.
2. Rescission rules. For purposes of
rescission under §§ 226.15 and 226.23, a
consumer includes any natural person whose
ownership interest in his or her principal
dwelling is subject to the risk of loss. Thus,
if a security interest is taken in A’s
ownership interest in a house and that house
is A’s principal dwelling, A is a consumer for
purposes of rescission, even if A is not liable,
either primarily or secondarily, on the
underlying consumer credit transaction. An
ownership interest does not include, for
example, leaseholds or inchoate rights, such
as dower.
3. Land trusts. Credit extended to land
trusts, as described in the commentary to
§ 226.3(a), is considered to be extended to a
natural person for purposes of the definition
of consumer.
2(a)(12) Consumer credit.
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1. Primary purpose. There is no precise test
for what constitutes credit offered or
extended for personal, family, or household
purposes, nor for what constitutes the
primary purpose. (See, however, the
discussion of business purposes in the
commentary to § 226.3(a).)
2(a)(13) Consummation.
1. State law governs. When a contractual
obligation on the consumer’s part is created
is a matter to be determined under applicable
law; Regulation Z does not make this
determination. A contractual commitment
agreement, for example, that under
applicable law binds the consumer to the
credit terms would be consummation.
Consummation, however, does not occur
merely because the consumer has made some
financial investment in the transaction (for
example, by paying a nonrefundable fee)
unless, of course, applicable law holds
otherwise.
2. Credit v. sale. Consummation does not
occur when the consumer becomes
contractually committed to a sale transaction,
unless the consumer also becomes legally
obligated to accept a particular credit
arrangement. For example, when a consumer
pays a nonrefundable deposit to purchase an
automobile, a purchase contract may be
created, but consummation for purposes of
the regulation does not occur unless the
consumer also contracts for financing at that
time.
2(a)(14) Credit.
1. Exclusions. The following situations are
not considered credit for purposes of the
regulation:
i. Layaway plans, unless the consumer is
contractually obligated to continue making
payments. Whether the consumer is so
obligated is a matter to be determined under
applicable law. The fact that the consumer is
not entitled to a refund of any amounts paid
towards the cash price of the merchandise
does not bring layaways within the definition
of credit.
ii. Tax liens, tax assessments, court
judgments, and court approvals of
reaffirmation of debts in bankruptcy.
However, third-party financing of such
obligations (for example, a bank loan
obtained to pay off a tax lien) is credit for
purposes of the regulation.
iii. Insurance premium plans that involve
payment in installments with each
installment representing the payment for
insurance coverage for a certain future period
of time, unless the consumer is contractually
obligated to continue making payments.
iv. Home improvement transactions that
involve progress payments, if the consumer
pays, as the work progresses, only for work
completed and has no contractual obligation
to continue making payments.
v. Borrowing against the accrued cash
value of an insurance policy or a pension
account, if there is no independent obligation
to repay.
vi. Letters of credit.
vii. The execution of option contracts.
However, there may be an extension of credit
when the option is exercised, if there is an
agreement at that time to defer payment of a
debt.
viii. Investment plans in which the party
extending capital to the consumer risks the
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loss of the capital advanced. This includes,
for example, an arrangement with a home
purchaser in which the investor pays a
portion of the downpayment and of the
periodic mortgage payments in return for an
ownership interest in the property, and
shares in any gain or loss of property value.
ix. Mortgage assistance plans administered
by a government agency in which a portion
of the consumer’s monthly payment amount
is paid by the agency. No finance charge is
imposed on the subsidy amount, and that
amount is due in a lump-sum payment on a
set date or upon the occurrence of certain
events. (If payment is not made when due,
a new note imposing a finance charge may
be written, which may then be subject to the
regulation.)
2. Payday loans; deferred presentment.
Credit includes a transaction in which a cash
advance is made to a consumer in exchange
for the consumer’s personal check, or in
exchange for the consumer’s authorization to
debit the consumer’s deposit account, and
where the parties agree either that the check
will not be cashed or deposited, or that the
consumer’s deposit account will not be
debited, until a designated future date. This
type of transaction is often referred to as a
‘‘payday loan’’ or ‘‘payday advance’’ or
‘‘deferred-presentment loan.’’ A fee charged
in connection with such a transaction may be
a finance charge for purposes of § 226.4,
regardless of how the fee is characterized
under state law. Where the fee charged
constitutes a finance charge under § 226.4
and the person advancing funds regularly
extends consumer credit, that person is a
creditor and is required to provide
disclosures consistent with the requirements
of Regulation Z. (See § 226.2(a)(17).)
2(a)(15) Credit card.
1. Usable from time to time. A credit card
must be usable from time to time. Since this
involves the possibility of repeated use of a
single device, checks and similar instruments
that can be used only once to obtain a single
credit extension are not credit cards.
2. Examples. i. Examples of credit cards
include:
A. A card that guarantees checks or similar
instruments, if the asset account is also tied
to an overdraft line or if the instrument
directly accesses a line of credit.
B. A card that accesses both a credit and
an asset account (that is, a debit-credit card).
C. An identification card that permits the
consumer to defer payment on a purchase.
D. An identification card indicating loan
approval that is presented to a merchant or
to a lender, whether or not the consumer
signs a separate promissory note for each
credit extension.
E. A card or device that can be activated
upon receipt to access credit, even if the card
has a substantive use other than credit, such
as a purchase-price discount card. Such a
card or device is a credit card
notwithstanding the fact that the recipient
must first contact the card issuer to access or
activate the credit feature.
ii. In contrast, credit card does not include,
for example:
A. A check-guarantee or debit card with no
credit feature or agreement, even if the
creditor occasionally honors an inadvertent
overdraft.
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B. Any card, key, plate, or other device that
is used in order to obtain petroleum products
for business purposes from a wholesale
distribution facility or to gain access to that
facility, and that is required to be used
without regard to payment terms.
3. Charge card. Generally, charge cards are
cards used in connection with an account on
which outstanding balances cannot be
carried from one billing cycle to another and
are payable when a periodic statement is
received. Under the regulation, a reference to
credit cards generally includes charge cards.
The term charge card is, however,
distinguished from credit card in §§ 226.5a,
226.7(b)(11), 226.7(b)(12), 226.9(e), 226.9(f)
and 226.28(d), and appendices G–10 through
G–13. When the term credit card is used in
those provisions, it refers to credit cards
other than charge cards.
2(a)(16) Credit sale.
1. Special disclosure. If the seller is a
creditor in the transaction, the transaction is
a credit sale and the special credit sale
disclosures (that is, the disclosures under
§ 226.18(j)) must be given. This applies even
if there is more than one creditor in the
transaction and the creditor making the
disclosures is not the seller. (See the
commentary to § 226.17(d).)
2. Sellers who arrange credit. If the seller
of the property or services involved arranged
for financing but is not a creditor as to that
sale, the transaction is not a credit sale. Thus,
if a seller assists the consumer in obtaining
a direct loan from a financial institution and
the consumer’s note is payable to the
financial institution, the transaction is a loan
and only the financial institution is a
creditor.
3. Refinancings. Generally, when a credit
sale is refinanced within the meaning of
§ 226.20(a), loan disclosures should be made.
However, if a new sale of goods or services
is also involved, the transaction is a credit
sale.
4. Incidental sales. Some lenders sell a
product or service—such as credit, property,
or health insurance—as part of a loan
transaction. Section 226.4 contains the rules
on whether the cost of credit life, disability
or property insurance is part of the finance
charge. If the insurance is financed, it may
be disclosed as a separate credit-sale
transaction or disclosed as part of the
primary transaction; if the latter approach is
taken, either loan or credit-sale disclosures
may be made. (See the commentary to
§ 226.17(c)(1) for further discussion of this
point.)
5. Credit extensions for educational
purposes. A credit extension for educational
purposes in which an educational institution
is the creditor may be treated as either a
credit sale or a loan, regardless of whether
the funds are given directly to the student,
credited to the student’s account, or
disbursed to other persons on the student’s
behalf. The disclosure of the total sale price
need not be given if the transaction is treated
as a loan.
2(a)(17) Creditor.
1. General. The definition contains four
independent tests. If any one of the tests is
met, the person is a creditor for purposes of
that particular test.
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Paragraph 2(a)(17)(i).
1. Prerequisites. This test is composed of
two requirements, both of which must be met
in order for a particular credit extension to
be subject to the regulation and for the credit
extension to count towards satisfaction of the
numerical tests mentioned in
§ 226.2(a)(17)(v).
i. First, there must be either or both of the
following:
A. A written (rather than oral) agreement
to pay in more than four installments. A
letter that merely confirms an oral agreement
does not constitute a written agreement for
purposes of the definition.
B. A finance charge imposed for the credit.
The obligation to pay the finance charge need
not be in writing.
ii. Second, the obligation must be payable
to the person in order for that person to be
considered a creditor. If an obligation is
made payable to bearer, the creditor is the
one who initially accepts the obligation.
2. Assignees. If an obligation is initially
payable to one person, that person is the
creditor even if the obligation by its terms is
simultaneously assigned to another person.
For example:
i. An auto dealer and a bank have a
business relationship in which the bank
supplies the dealer with credit sale contracts
that are initially made payable to the dealer
and provide for the immediate assignment of
the obligation to the bank. The dealer and
purchaser execute the contract only after the
bank approves the creditworthiness of the
purchaser. Because the obligation is initially
payable on its face to the dealer, the dealer
is the only creditor in the transaction.
3. Numerical tests. The examples below
illustrate how the numerical tests of
§ 226.2(a)(17)(v) are applied. The examples
assume that consumer credit with a finance
charge or written agreement for more than 4
installments was extended in the years in
question and that the person did not extend
such credit in 2006.
4. Counting transactions. For purposes of
closed-end credit, the creditor counts each
credit transaction. For open-end credit,
transactions means accounts, so that
outstanding accounts are counted instead of
individual credit extensions. Normally the
number of transactions is measured by the
preceding calendar year; if the requisite
number is met, then the person is a creditor
for all transactions in the current year.
However, if the person did not meet the test
in the preceding year, the number of
transactions is measured by the current
calendar year. For example, if the person
extends consumer credit 26 times in 2007, it
is a creditor for purposes of the regulation for
the last extension of credit in 2007 and for
all extensions of consumer credit in 2008. On
the other hand, if a business begins in 2007
and extends consumer credit 20 times, it is
not a creditor for purposes of the regulation
in 2007. If it extends consumer credit 75
times in 2008, however, it becomes a creditor
for purposes of the regulation (and must
begin making disclosures) after the 25th
extension of credit in that year and is a
creditor for all extensions of consumer credit
in 2009.
5. Relationship between consumer credit in
general and credit secured by a dwelling.
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Extensions of credit secured by a dwelling
are counted towards the 25-extensions test.
For example, if in 2007 a person extends
unsecured consumer credit 23 times and
consumer credit secured by a dwelling twice,
it becomes a creditor for the succeeding
extensions of credit, whether or not they are
secured by a dwelling. On the other hand,
extensions of consumer credit not secured by
a dwelling are not counted towards the
number of credit extensions secured by a
dwelling. For example, if in 2007 a person
extends credit not secured by a dwelling 8
times and credit secured by a dwelling 3
times, it is not a creditor.
6. Effect of satisfying one test. Once one of
the numerical tests is satisfied, the person is
also a creditor for the other type of credit. For
example, in 2007 a person extends consumer
credit secured by a dwelling 5 times. That
person is a creditor for all succeeding credit
extensions, whether they involve credit
secured by a dwelling or not.
7. Trusts. In the case of credit extended by
trusts, each individual trust is considered a
separate entity for purposes of applying the
criteria. For example:
i. A bank is the trustee for three trusts.
Trust A makes 15 extensions of consumer
credit annually; Trust B makes 10 extensions
of consumer credit annually; and Trust C
makes 30 extensions of consumer credit
annually. Only Trust C is a creditor for
purposes of the regulation.
Paragraph 2(a)(17)(ii). [Reserved]
Paragraph 2(a)(17)(iii).
1. Card issuers subject to Subpart B.
Section 226.2(a)(17)(iii) makes certain card
issuers creditors for purposes of the open-end
credit provisions of the regulation. This
includes, for example, the issuers of so-called
travel and entertainment cards that expect
repayment at the first billing and do not
impose a finance charge. Since all
disclosures are to be made only as applicable,
such card issuers would omit finance charge
disclosures. Other provisions of the
regulation regarding such areas as scope,
definitions, determination of which charges
are finance charges, Spanish language
disclosures, record retention, and use of
model forms, also apply to such card issuers.
Paragraph 2(a)(17)(iv).
1. Card issuers subject to Subparts B and
C. Section 226.2(a)(17)(iv) includes as
creditors card issuers extending closed-end
credit in which there is a finance charge or
an agreement to pay in more than four
installments. These card issuers are subject to
the appropriate provisions of Subparts B and
C, as well as to the general provisions.
2(a)(18) Downpayment.
1. Allocation. If a consumer makes a lumpsum payment, partially to reduce the cash
price and partially to pay prepaid finance
charges, only the portion attributable to
reducing the cash price is part of the
downpayment. (See the commentary to
§ 226.2(a)(23).)
2. Pick-up payments. i. Creditors may treat
the deferred portion of the downpayment,
often referred to as pick-up payments, in a
number of ways. If the pick-up payment is
treated as part of the downpayment:
A. It is subtracted in arriving at the amount
financed under § 226.18(b).
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B. It may, but need not, be reflected in the
payment schedule under § 226.18(g).
ii. If the pick-up payment does not meet
the definition (for example, if it is payable
after the second regularly scheduled
payment) or if the creditor chooses not to
treat it as part of the downpayment:
A. It must be included in the amount
financed.
B. It must be shown in the payment
schedule.
iii. Whichever way the pick-up payment is
treated, the total of payments under
§ 226.18(h) must equal the sum of the
payments disclosed under § 226.18(g).
3. Effect of existing liens.
i. No cash payment. In a credit sale, the
‘‘downpayment’’ may only be used to reduce
the cash price. For example, when a tradein is used as the downpayment and the
existing lien on an automobile to be traded
in exceeds the value of the automobile,
creditors must disclose a zero on the
downpayment line rather than a negative
number. To illustrate, assume a consumer
owes $10,000 on an existing automobile loan
and that the trade-in value of the automobile
is only $8,000, leaving a $2,000 deficit. The
creditor should disclose a downpayment of
$0, not -$2,000.
ii. Cash payment. If the consumer makes a
cash payment, creditors may, at their option,
disclose the entire cash payment as the
downpayment, or apply the cash payment
first to any excess lien amount and disclose
any remaining cash as the downpayment. In
the above example:
A. If the downpayment disclosed is equal
to the cash payment, the $2,000 deficit must
be reflected as an additional amount financed
under § 226.18(b)(2).
B. If the consumer provides $1,500 in cash
(which does not extinguish the $2,000
deficit), the creditor may disclose a
downpayment of $1,500 or of $0.
C. If the consumer provides $3,000 in cash,
the creditor may disclose a downpayment of
$3,000 or of $1,000.
2(a)(19) Dwelling.
1. Scope. A dwelling need not be the
consumer’s principal residence to fit the
definition, and thus a vacation or second
home could be a dwelling. However, for
purposes of the definition of residential
mortgage transaction and the right to rescind,
a dwelling must be the principal residence of
the consumer. (See the commentary to
§§ 226.2(a)(24), 226.15, and 226.23.)
2. Use as a residence. Mobile homes, boats,
and trailers are dwellings if they are in fact
used as residences, just as are condominium
and cooperative units. Recreational vehicles,
campers, and the like not used as residences
are not dwellings.
3. Relation to exemptions. Any transaction
involving a security interest in a consumer’s
principal dwelling (as well as in any real
property) remains subject to the regulation
despite the general exemption in § 226.3(b)
for credit extensions over $25,000.
2(a)(20) Open-end credit.
1. General. This definition describes the
characteristics of open-end credit (for which
the applicable disclosure and other rules are
contained in Subpart B), as distinct from
closed-end credit. Open-end credit is
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consumer credit that is extended under a
plan and meets all 3 criteria set forth in the
definition.
2. Existence of a plan. The definition
requires that there be a plan, which connotes
a contractual arrangement between the
creditor and the consumer. Some creditors
offer programs containing a number of
different credit features. The consumer has a
single account with the institution that can
be accessed repeatedly via a number of subaccounts established for the different
program features and rate structures. Some
features of the program might be used
repeatedly (for example, an overdraft line)
while others might be used infrequently
(such as the part of the credit line available
for secured credit). If the program as a whole
is subject to prescribed terms and otherwise
meets the definition of open-end credit, such
a program would be considered a single,
multifeatured plan.
3. Repeated transactions. Under this
criterion, the creditor must reasonably
contemplate repeated transactions. This
means that the credit plan must be usable
from time to time and the creditor must
legitimately expect that there will be repeat
business rather than a one-time credit
extension. The creditor must expect repeated
dealings with consumers under the credit
plan as a whole and need not believe a
consumer will reuse a particular feature of
the plan. The determination of whether a
creditor can reasonably contemplate repeated
transactions requires an objective analysis.
Information that much of the creditor’s
customer base with accounts under the plan
make repeated transactions over some period
of time is relevant to the determination,
particularly when the plan is opened
primarily for the financing of infrequently
purchased products or services. A standard
based on reasonable belief by a creditor
necessarily includes some margin for
judgmental error. The fact that particular
consumers do not return for further credit
extensions does not prevent a plan from
having been properly characterized as openend. For example, if much of the customer
base of a clothing store makes repeat
purchases, the fact that some consumers use
the plan only once would not affect the
characterization of the store’s plan as openend credit. The criterion regarding repeated
transactions is a question of fact to be
decided in the context of the creditor’s type
of business and the creditor’s relationship
with its customers. For example, it would be
more reasonable for a bank or depository
institution to contemplate repeated
transactions with a customer than for a seller
of aluminum siding to make the same
assumption about its customers.
4. Finance charge on an outstanding
balance. The requirement that a finance
charge may be computed and imposed from
time to time on the outstanding balance
means that there is no specific amount
financed for the plan for which the finance
charge, total of payments, and payment
schedule can be calculated. A plan may meet
the definition of open-end credit even though
a finance charge is not normally imposed,
provided the creditor has the right, under the
plan, to impose a finance charge from time
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to time on the outstanding balance. For
example, in some plans, a finance charge is
not imposed if the consumer pays all or a
specified portion of the outstanding balance
within a given time period. Such a plan
could meet the finance charge criterion, if the
creditor has the right to impose a finance
charge, even though the consumer actually
pays no finance charges during the existence
of the plan because the consumer takes
advantage of the option to pay the balance
(either in full or in installments) within the
time necessary to avoid finance charges.
5. Reusable line. The total amount of credit
that may be extended during the existence of
an open-end plan is unlimited because
available credit is generally replenished as
earlier advances are repaid. A line of credit
is self-replenishing even though the plan
itself has a fixed expiration date, as long as
during the plan’s existence the consumer
may use the line, repay, and reuse the credit.
The creditor may occasionally or routinely
verify credit information such as the
consumer’s continued income and
employment status or information for
security purposes but, to meet the definition
of open-end credit, such verification of credit
information may not be done as a condition
of granting a consumer’s request for a
particular advance under the plan. In general,
a credit line is self-replenishing if the
consumer can take further advances as
outstanding balances are repaid without
being required to separately apply for those
additional advances. A credit card account
where the plan as a whole replenishes meets
the self-replenishing criterion,
notwithstanding the fact that a credit card
issuer may verify credit information from
time to time in connection with specific
transactions. This criterion of unlimited
credit distinguishes open-end credit from a
series of advances made pursuant to a closedend credit loan commitment. For example:
i. Under a closed-end commitment, the
creditor might agree to lend a total of $10,000
in a series of advances as needed by the
consumer. When a consumer has borrowed
the full $10,000, no more is advanced under
that particular agreement, even if there has
been repayment of a portion of the debt. (See
§ 226.2(a)(17)(iv) for disclosure requirements
when a credit card is used to obtain the
advances.)
ii. This criterion does not mean that the
creditor must establish a specific credit limit
for the line of credit or that the line of credit
must always be replenished to its original
amount. The creditor may reduce a credit
limit or refuse to extend new credit in a
particular case due to changes in the
creditor’s financial condition or the
consumer’s creditworthiness. (The rules in
§ 226.5b(f), however, limit the ability of a
creditor to suspend credit advances for home
equity plans.) While consumers should have
a reasonable expectation of obtaining credit
as long as they remain current and within
any preset credit limits, further extensions of
credit need not be an absolute right in order
for the plan to meet the self-replenishing
criterion.
6. Verifications of collateral value.
Creditors that otherwise meet the
requirements of § 226.2(a)(20) extend open-
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end credit notwithstanding the fact that the
creditor must verify collateral values to
comply with federal, state, or other
applicable law or verifies the value of
collateral in connection with a particular
advance under the plan.
7. Open-end real estate mortgages. Some
credit plans call for negotiated advances
under so-called open-end real estate
mortgages. Each such plan must be
independently measured against the
definition of open-end credit, regardless of
the terminology used in the industry to
describe the plan. The fact that a particular
plan is called an open-end real estate
mortgage, for example, does not, by itself,
mean that it is open-end credit under the
regulation.
2(a)(21) Periodic rate.
1. Basis. The periodic rate may be stated
as a percentage (for example, .11⁄2% per
month) or as a decimal equivalent (for
example .015 monthly). It may be based on
any portion of a year the creditor chooses.
Some creditors use 1⁄360 of an annual rate as
their periodic rate. These creditors:
i. May disclose a 1⁄360 rate as a daily
periodic rate, without further explanation, if
it is in fact only applied 360 days per year.
But if the creditor applies that rate for 365
days, the creditor must note that fact and, of
course, disclose the true annual percentage
rate.
ii. Would have to apply the rate to the
balance to disclose the annual percentage
rate with the degree of accuracy required in
the regulation (that is, within 1⁄8 of 1
percentage point of the rate based on the
actual 365 days in the year).
2. Transaction charges. Periodic rate does
not include initial one-time transaction
charges, even if the charge is computed as a
percentage of the transaction amount.
2(a)(22) Person.
1. Joint ventures. A joint venture is an
organization and is therefore a person.
2. Attorneys. An attorney and his or her
client are considered to be the same person
for purposes of this regulation when the
attorney is acting within the scope of the
attorney-client relationship with regard to a
particular transaction.
3. Trusts. A trust and its trustee are
considered to be the same person for
purposes of this regulation.
2(a)(23) Prepaid finance charge.
1. General. Prepaid finance charges must
be taken into account under § 226.18(b) in
computing the disclosed amount financed,
and must be disclosed if the creditor
provides an itemization of the amount
financed under § 226.18(c).
2. Examples. i. Common examples of
prepaid finance charges include:
A. Buyer’s points.
B. Service fees.
C. Loan fees.
D. Finder’s fees.
E. Loan-guarantee insurance.
F. Credit-investigation fees.
ii. However, in order for these or any other
finance charges to be considered prepaid,
they must be either paid separately in cash
or check or withheld from the proceeds.
Prepaid finance charges include any portion
of the finance charge paid prior to or at
closing or settlement.
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3. Exclusions. Add-on and discount
finance charges are not prepaid finance
charges for purposes of this regulation.
Finance charges are not prepaid merely
because they are precomputed, whether or
not a portion of the charge will be rebated to
the consumer upon prepayment. (See the
commentary to § 226.18(b).)
4. Allocation of lump-sum payments. In a
credit sale transaction involving a lump-sum
payment by the consumer and a discount or
other item that is a finance charge under
§ 226.4, the discount or other item is a
prepaid finance charge to the extent the
lump-sum payment is not applied to the cash
price. For example, a seller sells property to
a consumer for $10,000, requires the
consumer to pay $3,000 at the time of the
purchase, and finances the remainder as a
closed-end credit transaction. The cash price
of the property is $9,000. The seller is the
creditor in the transaction and therefore the
$1,000 difference between the credit and
cash prices (the discount) is a finance charge.
(See the commentary to § 226.4(b)(9) and
(c)(5).) If the creditor applies the entire
$3,000 to the cash price and adds the $1,000
finance charge to the interest on the $6,000
to arrive at the total finance charge, all of the
$3,000 lump-sum payment is a
downpayment and the discount is not a
prepaid finance charge. However, if the
creditor only applies $2,000 of the lump-sum
payment to the cash price, then $2,000 of the
$3,000 is a downpayment and the $1,000
discount is a prepaid finance charge.
2(a)(24) Residential mortgage transaction.
1. Relation to other sections. This term is
important in five provisions in the
regulation:
i. Section 226.4(c)(7)—exclusions from the
finance charge.
ii. Section 226.15(f)—exemption from the
right of rescission.
iii. Section 226.18(q)—whether or not the
obligation is assumable.
iv. Section 226.20(b)—disclosure
requirements for assumptions.
v. Section 226.23(f)—exemption from the
right of rescission.
2. Lien status. The definition is not limited
to first lien transactions. For example, a
consumer might assume a paid-down first
mortgage (or borrow part of the purchase
price) and borrow the balance of the
purchase price from a creditor who takes a
second mortgage. The second mortgage
transaction is a residential mortgage
transaction if the dwelling purchased is the
consumer’s principal residence.
3. Principal dwelling. A consumer can have
only one principal dwelling at a time. Thus,
a vacation or other second home would not
be a principal dwelling. However, if a
consumer buys or builds a new dwelling that
will become the consumer’s principal
dwelling within a year or upon the
completion of construction, the new dwelling
is considered the principal dwelling for
purposes of applying this definition to a
particular transaction. (See the commentary
to §§ 226.15(a) and 226.23(a).)
4. Construction financing. If a transaction
meets the definition of a residential mortgage
transaction and the creditor chooses to
disclose it as several transactions under
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§ 226.17(c)(6), each one is considered to be a
residential mortgage transaction, even if
different creditors are involved. For example:
i. The creditor makes a construction loan
to finance the initial construction of the
consumer’s principal dwelling, and the loan
will be disbursed in five advances. The
creditor gives six sets of disclosures (five for
the construction phase and one for the
permanent phase). Each one is a residential
mortgage transaction.
ii. One creditor finances the initial
construction of the consumer’s principal
dwelling and another creditor makes a loan
to satisfy the construction loan and provide
permanent financing. Both transactions are
residential mortgage transactions.
5. Acquisition. i. A residential mortgage
transaction finances the acquisition of a
consumer’s principal dwelling. The term
does not include a transaction involving a
consumer’s principal dwelling if the
consumer had previously purchased and
acquired some interest to the dwelling, even
though the consumer had not acquired full
legal title.
ii. Examples of new transactions involving
a previously acquired dwelling include the
financing of a balloon payment due under a
land sale contract and an extension of credit
made to a joint owner of property to buy out
the other joint owner’s interest. In these
instances, disclosures are not required under
§ 226.18(q) (assumability policies). However,
the rescission rules of §§ 226.15 and 226.23
do apply to these new transactions.
iii. In other cases, the disclosure and
rescission rules do not apply. For example,
where a buyer enters into a written
agreement with the creditor holding the
seller’s mortgage, allowing the buyer to
assume the mortgage, if the buyer had
previously purchased the property and
agreed with the seller to make the mortgage
payments, § 226.20(b) does not apply
(assumptions involving residential
mortgages).
6. Multiple purpose transactions. A
transaction meets the definition of this
section if any part of the loan proceeds will
be used to finance the acquisition or initial
construction of the consumer’s principal
dwelling. For example, a transaction to
finance the initial construction of the
consumer’s principal dwelling is a
residential mortgage transaction even if a
portion of the funds will be disbursed
directly to the consumer or used to satisfy a
loan for the purchase of the land on which
the dwelling will be built.
7. Construction on previously acquired
vacant land. A residential mortgage
transaction includes a loan to finance the
construction of a consumer’s principal
dwelling on a vacant lot previously acquired
by the consumer.
2(a)(25) Security interest.
1. Threshold test. The threshold test is
whether a particular interest in property is
recognized as a security interest under
applicable law. The regulation does not
determine whether a particular interest is a
security interest under applicable law. If the
creditor is unsure whether a particular
interest is a security interest under applicable
law (for example, if statutes and case law are
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5455
either silent or inconclusive on the issue), the
creditor may at its option consider such
interests as security interests for Truth in
Lending purposes. However, the regulation
and the commentary do exclude specific
interests, such as after-acquired property and
accessories, from the scope of the definition
regardless of their categorization under
applicable law, and these named exclusions
may not be disclosed as security interests
under the regulation. (But see the discussion
of exclusions elsewhere in the commentary
to § 226.2(a)(25).)
2. Exclusions. The general definition of
security interest excludes three groups of
interests: incidental interests, interests in
after-acquired property, and interests that
arise solely by operation of law. These
interests may not be disclosed with the
disclosures required under § 226.18, but the
creditor is not precluded from preserving
these rights elsewhere in the contract
documents, or invoking and enforcing such
rights, if it is otherwise lawful to do so. If the
creditor is unsure whether a particular
interest is one of the excluded interests, the
creditor may, at its option, consider such
interests as security interests for Truth in
Lending purposes.
3. Incidental interests. i. Incidental
interests in property that are not security
interests include, among other things:
A. Assignment of rents.
B. Right to condemnation proceeds.
C. Interests in accessories and
replacements.
D. Interests in escrow accounts, such as for
taxes and insurance.
E. Waiver of homestead or personal
property rights.
ii. The notion of an incidental interest does
not encompass an explicit security interest in
an insurance policy if that policy is the
primary collateral for the transaction—for
example, in an insurance premium financing
transaction.
4. Operation of law. Interests that arise
solely by operation of law are excluded from
the general definition. Also excluded are
interests arising by operation of law that are
merely repeated or referred to in the contract.
However, if the creditor has an interest that
arises by operation of law, such as a vendor’s
lien, and takes an independent security
interest in the same property, such as a UCC
security interest, the latter interest is a
disclosable security interest unless otherwise
provided.
5. Rescission rules. Security interests that
arise solely by operation of law are security
interests for purposes of rescission. Examples
of such interests are mechanics’ and
materialmen’s liens.
6. Specificity of disclosure. A creditor need
not separately disclose multiple security
interests that it may hold in the same
collateral. The creditor need only disclose
that the transaction is secured by the
collateral, even when security interests from
prior transactions remain of record and a new
security interest is taken in connection with
the transaction. In disclosing the fact that the
transaction is secured by the collateral, the
creditor also need not disclose how the
security interest arose. For example, in a
closed-end credit transaction, a rescission
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notice need not specifically state that a new
security interest is ‘‘acquired’’ or an existing
security interest is ‘‘retained’’ in the
transaction. The acquisition or retention of a
security interest in the consumer’s principal
dwelling instead may be disclosed in a
rescission notice with a general statement
such as the following: ‘‘Your home is the
security for the new transaction.’’
2(b) Rules of construction.
1. Footnotes. Footnotes are used
extensively in the regulation to provide
special exceptions and more detailed
explanations and examples. Material that
appears in a footnote has the same legal
weight as material in the body of the
regulation.
2. Amount. The numerical amount must be
a dollar amount unless otherwise indicated.
For example, in a closed-end transaction
(Subpart C), the amount financed and the
amount of any payment must be expressed as
a dollar amount. In some cases, an amount
should be expressed as a percentage. For
example, in disclosures provided before the
first transaction under an open-end plan
(Subpart B), creditors are permitted to
explain how the amount of any finance
charge will be determined; where a cashadvance fee (which is a finance charge) is a
percentage of each cash advance, the amount
of the finance charge for that fee is expressed
as a percentage.
Section 226.3—Exempt Transactions
1. Relationship to § 226.12. The provisions
in § 226.12(a) and (b) governing the issuance
of credit cards and the limitations on liability
for their unauthorized use apply to all credit
cards, even if the credit cards are issued for
use in connection with extensions of credit
that otherwise are exempt under this section.
3(a) Business, commercial, agricultural, or
organizational credit.
1. Primary purposes. A creditor must
determine in each case if the transaction is
primarily for an exempt purpose. If some
question exists as to the primary purpose for
a credit extension, the creditor is, of course,
free to make the disclosures, and the fact that
disclosures are made under such
circumstances is not controlling on the
question of whether the transaction was
exempt. (See comment 3(a)–2, however, with
respect to credit cards.)
2. Business purpose purchases.
i. Business-purpose credit cards—
extensions of credit for consumer purposes.
If a business-purpose credit card is issued to
a person, the provisions of the regulation do
not apply, other than as provided in
§§ 226.12(a) and 226.12(b), even if extensions
of credit for consumer purposes are
occasionally made using that businesspurpose credit card. For example, the billing
error provisions set forth in § 226.13 do not
apply to consumer-purpose extensions of
credit using a business-purpose credit card.
ii. Consumer-purpose credit cards—
extensions of credit for business purposes. If
a consumer-purpose credit card is issued to
a person, the provisions of the regulation
apply, even to occasional extensions of credit
for business purposes made using that
consumer-purpose credit card. For example,
a consumer may assert a billing error with
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respect to any extension of credit using a
consumer-purpose credit card, even if the
specific extension of credit on such credit
card or open-end credit plan that is the
subject of the dispute was made for business
purposes.
3. Factors. In determining whether credit
to finance an acquisition—such as securities,
antiques, or art—is primarily for business or
commercial purposes (as opposed to a
consumer purpose), the following factors
should be considered:
i. General.
A. The relationship of the borrower’s
primary occupation to the acquisition. The
more closely related, the more likely it is to
be business purpose.
B. The degree to which the borrower will
personally manage the acquisition. The more
personal involvement there is, the more
likely it is to be business purpose.
C. The ratio of income from the acquisition
to the total income of the borrower. The
higher the ratio, the more likely it is to be
business purpose.
D. The size of the transaction. The larger
the transaction, the more likely it is to be
business purpose.
E. The borrower’s statement of purpose for
the loan.
ii. Business-purpose examples. Examples
of business-purpose credit include:
A. A loan to expand a business, even if it
is secured by the borrower’s residence or
personal property.
B. A loan to improve a principal residence
by putting in a business office.
C. A business account used occasionally
for consumer purposes.
iii. Consumer-purpose examples. Examples
of consumer-purpose credit include:
A. Credit extensions by a company to its
employees or agents if the loans are used for
personal purposes.
B. A loan secured by a mechanic’s tools to
pay a child’s tuition.
C. A personal account used occasionally
for business purposes.
4. Non-owner-occupied rental property.
Credit extended to acquire, improve, or
maintain rental property (regardless of the
number of housing units) that is not owneroccupied is deemed to be for business
purposes. This includes, for example, the
acquisition of a warehouse that will be leased
or a single-family house that will be rented
to another person to live in. If the owner
expects to occupy the property for more than
14 days during the coming year, the property
cannot be considered non-owner-occupied
and this special rule will not apply. For
example, a beach house that the owner will
occupy for a month in the coming summer
and rent out the rest of the year is owner
occupied and is not governed by this special
rule. (See comment 3(a)–5, however, for rules
relating to owner-occupied rental property.)
5. Owner-occupied rental property. If credit
is extended to acquire, improve, or maintain
rental property that is or will be owneroccupied within the coming year, different
rules apply:
i. Credit extended to acquire the rental
property is deemed to be for business
purposes if it contains more than 2 housing
units.
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ii. Credit extended to improve or maintain
the rental property is deemed to be for
business purposes if it contains more than 4
housing units. Since the amended statute
defines dwelling to include 1 to 4 housing
units, this rule preserves the right of
rescission for credit extended for purposes
other than acquisition. Neither of these rules
means that an extension of credit for property
containing fewer than the requisite number
of units is necessarily consumer credit. In
such cases, the determination of whether it
is business or consumer credit should be
made by considering the factors listed in
comment 3(a)–3.
6. Business credit later refinanced.
Business-purpose credit that is exempt from
the regulation may later be rewritten for
consumer purposes. Such a transaction is
consumer credit requiring disclosures only if
the existing obligation is satisfied and
replaced by a new obligation made for
consumer purposes undertaken by the same
obligor.
7. Credit card renewal. A consumerpurpose credit card that is subject to the
regulation may be converted into a businesspurpose credit card at the time of its renewal,
and the resulting business-purpose credit
card would be exempt from the regulation.
Conversely, a business-purpose credit card
that is exempt from the regulation may be
converted into a consumer-purpose credit
card at the time of its renewal, and the
resulting consumer-purpose credit card
would be subject to the regulation.
8. Agricultural purpose. An agricultural
purpose includes the planting, propagating,
nurturing, harvesting, catching, storing,
exhibiting, marketing, transporting,
processing, or manufacturing of food,
beverages (including alcoholic beverages),
flowers, trees, livestock, poultry, bees,
wildlife, fish, or shellfish by a natural person
engaged in farming, fishing, or growing
crops, flowers, trees, livestock, poultry, bees,
or wildlife. The exemption also applies to a
transaction involving real property that
includes a dwelling (for example, the
purchase of a farm with a homestead) if the
transaction is primarily for agricultural
purposes.
9. Organizational credit. The exemption for
transactions in which the borrower is not a
natural person applies, for example, to loans
to corporations, partnerships, associations,
churches, unions, and fraternal
organizations. The exemption applies
regardless of the purpose of the credit
extension and regardless of the fact that a
natural person may guarantee or provide
security for the credit.
10. Land trusts. Credit extended for
consumer purposes to a land trust is
considered to be credit extended to a natural
person rather than credit extended to an
organization. In some jurisdictions, a
financial institution financing a residential
real estate transaction for an individual uses
a land trust mechanism. Title to the property
is conveyed to the land trust for which the
financial institution itself is trustee. The
underlying installment note is executed by
the financial institution in its capacity as
trustee and payment is secured by a trust
deed, reflecting title in the financial
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institution as trustee. In some instances, the
consumer executes a personal guaranty of the
indebtedness. The note provides that it is
payable only out of the property specifically
described in the trust deed and that the
trustee has no personal liability on the note.
Assuming the transactions are for personal,
family, or household purposes, these
transactions are subject to the regulation
since in substance (if not form) consumer
credit is being extended.
3(b) Credit over $25,000 not secured by real
property or a dwelling.
1. Coverage. Since a mobile home can be
a dwelling under § 226.2(a)(19), this
exemption does not apply to a credit
extension secured by a mobile home used or
expected to be used as the principal dwelling
of the consumer, even if the credit exceeds
$25,000. A loan commitment for closed-end
credit in excess of $25,000 is exempt even
though the amounts actually drawn never
actually reach $25,000.
2. Open-end credit. i. An open-end credit
plan is exempt under § 226.3(b) (unless
secured by real property or personal property
used or expected to be used as the
consumer’s principal dwelling) if either of
the following conditions is met:
A. The creditor makes a firm commitment
to lend over $25,000 with no requirement of
additional credit information for any
advances (except as permitted from time to
time pursuant to § 226.2(a)(20)).
B. The initial extension of credit on the
line exceeds $25,000.
ii. If a security interest is taken at a later
time in any real property, or in personal
property used or expected to be used as the
consumer’s principal dwelling, the plan
would no longer be exempt. The creditor
must comply with all of the requirements of
the regulation including, for example,
providing the consumer with an initial
disclosure statement. If the security interest
being added is in the consumer’s principal
dwelling, the creditor must also give the
consumer the right to rescind the security
interest. (See the commentary to § 226.15
concerning the right of rescission.)
3. Closed-end credit-subsequent changes. A
closed-end loan for over $25,000 may later be
rewritten for $25,000 or less, or a security
interest in real property or in personal
property used or expected to be used as the
consumer’s principal dwelling may be added
to an extension of credit for over $25,000.
Such a transaction is consumer credit
requiring disclosures only if the existing
obligation is satisfied and replaced by a new
obligation made for consumer purposes
undertaken by the same obligor. (See the
commentary to § 226.23(a)(1) regarding the
right of rescission when a security interest in
a consumer’s principal dwelling is added to
a previously exempt transaction.)
3(c) Public utility credit.
1. Examples. Examples of public utility
services include:
i. General.
A. Gas, water, or electrical services.
B. Cable television services.
C. Installation of new sewer lines, water
lines, conduits, telephone poles, or metering
equipment in an area not already serviced by
the utility.
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ii. Extensions of credit not covered. The
exemption does not apply to extensions of
credit, for example:
A. To purchase appliances such as gas or
electric ranges, grills, or telephones.
B. To finance home improvements such as
new heating or air conditioning systems.
3(d) Securities or commodities accounts.
1. Coverage. This exemption does not
apply to a transaction with a broker
registered solely with the state, or to a
separate credit extension in which the
proceeds are used to purchase securities.
3(e) Home fuel budget plans.
1. Definition. Under a typical home fuel
budget plan, the fuel dealer estimates the
total cost of fuel for the season, bills the
customer for an average monthly payment,
and makes an adjustment in the final
payment for any difference between the
estimated and the actual cost of the fuel. Fuel
is delivered as needed, no finance charge is
assessed, and the customer may withdraw
from the plan at any time. Under these
circumstances, the arrangement is exempt
from the regulation, even if a charge to cover
the billing costs is imposed.
3(f) Student loan programs.
1. Coverage. This exemption applies to the
Guaranteed Student Loan program
(administered by the Federal government,
State, and private non-profit agencies), the
Auxiliary Loans to Assist Students (also
known as PLUS) program, and the National
Direct Student Loan program.
Section 226.4—Finance Charge
4(a) Definition.
1. Charges in comparable cash
transactions. Charges imposed uniformly in
cash and credit transactions are not finance
charges. In determining whether an item is a
finance charge, the creditor should compare
the credit transaction in question with a
similar cash transaction. A creditor financing
the sale of property or services may compare
charges with those payable in a similar cash
transaction by the seller of the property or
service.
i. For example, the following items are not
finance charges:
A. Taxes, license fees, or registration fees
paid by both cash and credit customers.
B. Discounts that are available to cash and
credit customers, such as quantity discounts.
C. Discounts available to a particular group
of consumers because they meet certain
criteria, such as being members of an
organization or having accounts at a
particular financial institution. This is the
case even if an individual must pay cash to
obtain the discount, provided that credit
customers who are members of the group and
do not qualify for the discount pay no more
than the nonmember cash customers.
D. Charges for a service policy, auto club
membership, or policy of insurance against
latent defects offered to or required of both
cash and credit customers for the same price.
ii. In contrast, the following items are
finance charges:
A. Inspection and handling fees for the
staged disbursement of construction-loan
proceeds.
B. Fees for preparing a Truth in Lending
disclosure statement, if permitted by law (for
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example, the Real Estate Settlement
Procedures Act prohibits such charges in
certain transactions secured by real
property).
C. Charges for a required maintenance or
service contract imposed only in a credit
transaction.
iii. If the charge in a credit transaction
exceeds the charge imposed in a comparable
cash transaction, only the difference is a
finance charge. For example:
A. If an escrow agent is used in both cash
and credit sales of real estate and the agent’s
charge is $100 in a cash transaction and $150
in a credit transaction, only $50 is a finance
charge.
2. Costs of doing business. Charges
absorbed by the creditor as a cost of doing
business are not finance charges, even though
the creditor may take such costs into
consideration in determining the interest rate
to be charged or the cash price of the
property or service sold. However, if the
creditor separately imposes a charge on the
consumer to cover certain costs, the charge
is a finance charge if it otherwise meets the
definition. For example:
i. A discount imposed on a credit
obligation when it is assigned by a sellercreditor to another party is not a finance
charge as long as the discount is not
separately imposed on the consumer. (See
§ 226.4(b)(6).)
ii. A tax imposed by a state or other
governmental body on a creditor is not a
finance charge if the creditor absorbs the tax
as a cost of doing business and does not
separately impose the tax on the consumer.
(For additional discussion of the treatment of
taxes, see other commentary to § 226.4(a).)
3. Forfeitures of interest. If the creditor
reduces the interest rate it pays or stops
paying interest on the consumer’s deposit
account or any portion of it for the term of
a credit transaction (including, for example,
an overdraft on a checking account or a loan
secured by a certificate of deposit), the
interest lost is a finance charge. (See the
commentary to § 226.4(c)(6).) For example:
i. A consumer borrows $5,000 for 90 days
and secures it with a $10,000 certificate of
deposit paying 15% interest. The creditor
charges the consumer an interest rate of 6%
on the loan and stops paying interest on
$5,000 of the $10,000 certificate for the term
of the loan. The interest lost is a finance
charge and must be reflected in the annual
percentage rate on the loan.
ii. However, the consumer must be entitled
to the interest that is not paid in order for the
lost interest to be a finance charge. For
example:
A. A consumer wishes to buy from a
financial institution a $10,000 certificate of
deposit paying 15% interest but has only
$4,000. The financial institution offers to
lend the consumer $6,000 at an interest rate
of 6% but will pay the 15% interest only on
the amount of the consumer’s deposit,
$4,000. The creditor’s failure to pay interest
on the $6,000 does not result in an additional
finance charge on the extension of credit,
provided the consumer is entitled by the
deposit agreement with the financial
institution to interest only on the amount of
the consumer’s deposit.
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B. A consumer enters into a combined time
deposit/credit agreement with a financial
institution that establishes a time deposit
account and an open-end line of credit. The
line of credit may be used to borrow against
the funds in the time deposit. The agreement
provides for an interest rate on any credit
extension of, for example, 1%. In addition,
the agreement states that the creditor will pay
0% interest on the amount of the time
deposit that corresponds to the amount of the
credit extension(s). The interest that is not
paid on the time deposit by the financial
institution is not a finance charge (and
therefore does not affect the annual
percentage rate computation).
4. Treatment of transaction fees on credit
card plans. Any transaction charge imposed
on a cardholder by a card issuer is a finance
charge, regardless of whether the issuer
imposes the same, greater, or lesser charge on
withdrawals of funds from an asset account
such as a checking or savings account. For
example:
i. Any charge imposed on a credit
cardholder by a card issuer for the use of an
automated teller machine (ATM) to obtain a
cash advance (whether in a proprietary,
shared, interchange, or other system) is a
finance charge regardless of whether the card
issuer imposes a charge on its debit
cardholders for using the ATM to withdraw
cash from a consumer asset account, such as
a checking or savings account.
ii. Any charge imposed on a credit
cardholder for making a purchase or
obtaining a cash advance outside the United
States, with a foreign merchant, or in a
foreign currency is a finance charge,
regardless of whether a charge is imposed on
debit cardholders for such transactions. The
following principles apply in determining
what is a foreign transaction fee and the
amount of the fee:
A. Included are fees imposed when
transactions are made in a foreign currency
and converted to U.S. dollars; fees imposed
when transactions are made in U.S. dollars
outside the U.S.; and fees imposed when
transactions are made (whether in a foreign
currency or in U.S. dollars) with a foreign
merchant, such as via a merchant’s Web site.
For example, a consumer may use a credit
card to make a purchase in Bermuda, in U.S.
dollars, and the card issuer may impose a fee
because the transaction took place outside
the United States.
B. Included are fees imposed by the card
issuer and fees imposed by a third party that
performs the conversion, such as a credit
card network or the card issuer’s corporate
parent. (For example, in a transaction
processed through a credit card network, the
network may impose a 1 percent charge and
the card-issuing bank may impose an
additional 2 percent charge, for a total of a
3 percentage point foreign transaction fee
being imposed on the consumer.)
C. Fees imposed by a third party are
included only if they are directly passed on
to the consumer. For example, if a credit card
network imposes a 1 percent fee on the card
issuer, but the card issuer absorbs the fee as
a cost of doing business (and only passes it
on to consumers in the general sense that the
interest and fees are imposed on all its
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customers to recover its costs), then the fee
is not a foreign transaction fee and need not
be disclosed. In another example, if the credit
card network imposes a 1 percent fee for a
foreign transaction on the card issuer, and
the card issuer imposes this same fee on the
consumer who engaged in the foreign
transaction, then the fee is a foreign
transaction fee and a finance charge.
D. A card issuer is not required to disclose
a fee imposed by a merchant. For example,
if the merchant itself performs the currency
conversion and adds a fee, this fee need not
be disclosed by the card issuer. Under
§ 226.9(d), a card issuer is not obligated to
disclose finance charges imposed by a party
honoring a credit card, such as a merchant,
although the merchant is required to disclose
such a finance charge if the merchant is
subject to the Truth in Lending Act and
Regulation Z.
E. The foreign transaction fee is
determined by first calculating the dollar
amount of the transaction by using a
currency conversion rate outside the card
issuer’s and third party’s control. Any
amount in excess of that dollar amount is a
foreign transaction fee. Conversion rates
outside the card issuer’s and third party’s
control include, for example, a rate selected
from the range of rates available in the
wholesale currency exchange markets, an
average of the highest and lowest rates
available in such markets, or a governmentmandated or government-managed exchange
rate (or a rate selected from a range of such
rates).
F. The rate used for a particular transaction
need not be the same rate that the card issuer
(or third party) itself obtains in its currency
conversion operations. In addition, the rate
used for a particular transaction need not be
the rate in effect on the date of the
transaction (purchase or cash advance).
5. Taxes.
i. Generally, a tax imposed by a state or
other governmental body solely on a creditor
is a finance charge if the creditor separately
imposes the charge on the consumer.
ii. In contrast, a tax is not a finance charge
(even if it is collected by the creditor) if
applicable law imposes the tax:
A. Solely on the consumer;
B. On the creditor and the consumer
jointly;
C. On the credit transaction, without
indicating which party is liable for the tax;
or
D. On the creditor, if applicable law directs
or authorizes the creditor to pass the tax on
to the consumer. (For purposes of this
section, if applicable law is silent as to
passing on the tax, the law is deemed not to
authorize passing it on.)
iii. For example, a stamp tax, property tax,
intangible tax, or any other state or local tax
imposed on the consumer, or on the credit
transaction, is not a finance charge even if
the tax is collected by the creditor.
iv. In addition, a tax is not a finance charge
if it is excluded from the finance charge by
another provision of the regulation or
commentary (for example, if the tax is
imposed uniformly in cash and credit
transactions).
4(a)(1) Charges by third parties.
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1. Choosing the provider of a required
service. An example of a third-party charge
included in the finance charge is the cost of
required mortgage insurance, even if the
consumer is allowed to choose the insurer.
2. Annuities associated with reverse
mortgages. Some creditors offer annuities in
connection with a reverse-mortgage
transaction. The amount of the premium is a
finance charge if the creditor requires the
purchase of the annuity incident to the
credit. Examples include the following:
i. The credit documents reflect the
purchase of an annuity from a specific
provider or providers.
ii. The creditor assesses an additional
charge on consumers who do not purchase an
annuity from a specific provider.
iii. The annuity is intended to replace in
whole or in part the creditor’s payments to
the consumer either immediately or at some
future date.
4(a)(2) Special rule; closing agent charges.
1. General. This rule applies to charges by
a third party serving as the closing agent for
the particular loan. An example of a closing
agent charge included in the finance charge
is a courier fee where the creditor requires
the use of a courier.
2. Required closing agent. If the creditor
requires the use of a closing agent, fees
charged by the closing agent are included in
the finance charge only if the creditor
requires the particular service, requires the
imposition of the charge, or retains a portion
of the charge. Fees charged by a third-party
closing agent may be otherwise excluded
from the finance charge under § 226.4. For
example, a fee that would be paid in a
comparable cash transaction may be
excluded under § 226.4(a). A charge for
conducting or attending a closing is a finance
charge and may be excluded only if the
charge is included in and is incidental to a
lump-sum fee excluded under § 226.4(c)(7).
4(a)(3) Special rule; mortgage broker fees.
1. General. A fee charged by a mortgage
broker is excluded from the finance charge if
it is the type of fee that is also excluded
when charged by the creditor. For example,
to exclude an application fee from the
finance charge under § 226.4(c)(1), a
mortgage broker must charge the fee to all
applicants for credit, whether or not credit is
extended.
2. Coverage. This rule applies to charges
paid by consumers to a mortgage broker in
connection with a consumer credit
transaction secured by real property or a
dwelling.
3. Compensation by lender. The rule
requires all mortgage broker fees to be
included in the finance charge. Creditors
sometimes compensate mortgage brokers
under a separate arrangement with those
parties. Creditors may draw on amounts paid
by the consumer, such as points or closing
costs, to fund their payment to the broker.
Compensation paid by a creditor to a
mortgage broker under an agreement is not
included as a separate component of a
consumer’s total finance charge (although
this compensation may be reflected in the
finance charge if it comes from amounts paid
by the consumer to the creditor that are
finance charges, such as points and interest).
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4(b) Examples of finance charges.
1. Relationship to other provisions. Charges
or fees shown as examples of finance charges
in § 226.4(b) may be excludable under
§ 226.4(c), (d), or (e). For example:
i. Premiums for credit life insurance,
shown as an example of a finance charge
under § 226.4(b)(7), may be excluded if the
requirements of § 226.4(d)(1) are met.
ii. Appraisal fees mentioned in
§ 226.4(b)(4) are excluded for real property or
residential mortgage transactions under
§ 226.4(c)(7).
Paragraph 4(b)(2).
1. Checking account charges. A checking
or transaction account charge imposed in
connection with a credit feature is a finance
charge under § 226.4(b)(2) to the extent the
charge exceeds the charge for a similar
account without a credit feature. If a charge
for an account with a credit feature does not
exceed the charge for an account without a
credit feature, the charge is not a finance
charge under § 226.4(b)(2). To illustrate:
i. A $5 service charge is imposed on an
account with an overdraft line of credit
(where the institution has agreed in writing
to pay an overdraft), while a $3 service
charge is imposed on an account without a
credit feature; the $2 difference is a finance
charge. (If the difference is not related to
account activity, however, it may be
excludable as a participation fee. See the
commentary to § 226.4(c)(4).)
ii. A $5 service charge is imposed for each
item that results in an overdraft on an
account with an overdraft line of credit,
while a $25 service charge is imposed for
paying or returning each item on a similar
account without a credit feature; the $5
charge is not a finance charge.
Paragraph 4(b)(3).
1. Assumption fees. The assumption fees
mentioned in § 226.4(b)(3) are finance
charges only when the assumption occurs
and the fee is imposed on the new buyer. The
assumption fee is a finance charge in the new
buyer’s transaction.
Paragraph 4(b)(5).
1. Credit loss insurance. Common
examples of the insurance against credit loss
mentioned in § 226.4(b)(5) are mortgage
guaranty insurance, holder in due course
insurance, and repossession insurance. Such
premiums must be included in the finance
charge only for the period that the creditor
requires the insurance to be maintained.
2. Residual value insurance. Where a
creditor requires a consumer to maintain
residual value insurance or where the
creditor is a beneficiary of a residual value
insurance policy written in connection with
an extension of credit (as is the case in some
forms of automobile balloon-payment
financing, for example), the premiums for the
insurance must be included in the finance
charge for the period that the insurance is to
be maintained. If a creditor pays for residualvalue insurance and absorbs the payment as
a cost of doing business, such costs are not
considered finance charges. (See comment
4(a)–2.)
Paragraphs 4(b)(7) and (b)(8).
1. Pre-existing insurance policy. The
insurance discussed in § 226.4(b)(7) and
(b)(8) does not include an insurance policy
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(such as a life or an automobile collision
insurance policy) that is already owned by
the consumer, even if the policy is assigned
to or otherwise made payable to the creditor
to satisfy an insurance requirement. Such a
policy is not ‘‘written in connection with’’
the transaction, as long as the insurance was
not purchased for use in that credit
extension, since it was previously owned by
the consumer.
2. Insurance written in connection with a
transaction. Credit insurance sold before or
after an open-end (not home-secured) plan is
opened is considered ‘‘written in connection
with a credit transaction.’’ Insurance sold
after consummation in closed-end credit
transactions or after the opening of a homeequity plan subject to the requirements of
§ 226.5b is not considered ‘‘written in
connection with’’ the credit transaction if the
insurance is written because of the
consumer’s default (for example, by failing to
obtain or maintain required property
insurance) or because the consumer requests
insurance after consummation or the opening
of a home-equity plan subject to the
requirements of § 226.5b (although credit-sale
disclosures may be required for the insurance
sold after consummation if it is financed).
3. Substitution of life insurance. The
premium for a life insurance policy
purchased and assigned to satisfy a credit life
insurance requirement must be included in
the finance charge, but only to the extent of
the cost of the credit life insurance if
purchased from the creditor or the actual cost
of the policy (if that is less than the cost of
the insurance available from the creditor). If
the creditor does not offer the required
insurance, the premium to be included in the
finance charge is the cost of a policy of
insurance of the type, amount, and term
required by the creditor.
4. Other insurance. Fees for required
insurance not of the types described in
§ 226.4(b)(7) and (b)(8) are finance charges
and are not excludable. For example:
i. The premium for a hospitalization
insurance policy, if it is required to be
purchased only in a credit transaction, is a
finance charge.
Paragraph 4(b)(9).
1. Discounts for payment by other than
credit. The discounts to induce payment by
other than credit mentioned in § 226.4(b)(9)
include, for example, the following situation:
i. The seller of land offers individual tracts
for $10,000 each. If the purchaser pays cash,
the price is $9,000, but if the purchaser
finances the tract with the seller the price is
$10,000. The $1,000 difference is a finance
charge for those who buy the tracts on credit.
2. Exception for cash discounts.
i. Creditors may exclude from the finance
charge discounts offered to consumers for
using cash or another means of payment
instead of using a credit card or an open-end
plan. The discount may be in whatever
amount the seller desires, either as a
percentage of the regular price (as defined in
section 103(z) of the act, as amended) or a
dollar amount. Pursuant to section 167(b) of
the act, this provision applies only to
transactions involving an open-end credit
plan or a credit card (whether open-end or
closed-end credit is extended on the card).
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The merchant must offer the discount to
prospective buyers whether or not they are
cardholders or members of the open-end
credit plan. The merchant may, however,
make other distinctions. For example:
A. The merchant may limit the discount to
payment by cash and not offer it for payment
by check or by use of a debit card.
B. The merchant may establish a discount
plan that allows a 15% discount for payment
by cash, a 10% discount for payment by
check, and a 5% discount for payment by a
particular credit card. None of these
discounts is a finance charge.
ii. Pursuant to section 171(c) of the act,
discounts excluded from the finance charge
under this paragraph are also excluded from
treatment as a finance charge or other charge
for credit under any state usury or disclosure
laws.
3. Determination of the regular price.
i. The regular price is critical in
determining whether the difference between
the price charged to cash customers and
credit customers is a discount or a surcharge,
as these terms are defined in amended
section 103 of the act. The regular price is
defined in section 103 of the act as ‘‘* * *
the tag or posted price charged for the
property or service if a single price is tagged
or posted, or the price charged for the
property or service when payment is made by
use of an open-end credit plan or a credit
card if either (1) no price is tagged or posted,
or (2) two prices are tagged or posted * * *.’’
ii. For example, in the sale of motor vehicle
fuel, the tagged or posted price is the price
displayed at the pump. As a result, the higher
price (the open-end credit or credit card
price) must be displayed at the pump, either
alone or along with the cash price. Service
station operators may designate separate
pumps or separate islands as being for either
cash or credit purchases and display only the
appropriate prices at the various pumps. If a
pump is capable of displaying on its meter
either a cash or a credit price depending
upon the consumer’s means of payment, both
the cash price and the credit price must be
displayed at the pump. A service station
operator may display the cash price of fuel
by itself on a curb sign, as long as the sign
clearly indicates that the price is limited to
cash purchases.
4(b)(10) Debt cancellation and debt
suspension fees.
1. Definition. Debt cancellation coverage
provides for payment or satisfaction of all or
part of a debt when a specified event occurs.
The term ‘‘debt cancellation coverage’’
includes guaranteed automobile protection,
or ‘‘GAP,’’ agreements, which pay or satisfy
the remaining debt after property insurance
benefits are exhausted. Debt suspension
coverage provides for suspension of the
obligation to make one or more payments on
the date(s) otherwise required by the credit
agreement, when a specified event occurs.
The term ‘‘debt suspension’’ does not include
loan payment deferral arrangements in which
the triggering event is the bank’s unilateral
decision to allow a deferral of payment and
the borrower’s unilateral election to do so,
such as by skipping or reducing one or more
payments (‘‘skip payments’’).
2. Coverage written in connection with a
transaction. Coverage sold after
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consummation in closed-end credit
transactions or after the opening of a homeequity plan subject to the requirements of
§ 226.5b is not ‘‘written in connection with’’
the credit transaction if the coverage is
written because the consumer requests
coverage after consummation or the opening
of a home-equity plan subject to the
requirements of § 226.5b (although credit-sale
disclosures may be required for the coverage
sold after consummation if it is financed).
Coverage sold before or after an open-end
(not home-secured) plan is opened is
considered ‘‘written in connection with a
credit transaction.’’
4(c) Charges excluded from the finance
charge.
Paragraph 4(c)(1).
1. Application fees. An application fee that
is excluded from the finance charge is a
charge to recover the costs associated with
processing applications for credit. The fee
may cover the costs of services such as credit
reports, credit investigations, and appraisals.
The creditor is free to impose the fee in only
certain of its loan programs, such as mortgage
loans. However, if the fee is to be excluded
from the finance charge under § 226.4(c)(1),
it must be charged to all applicants, not just
to applicants who are approved or who
actually receive credit.
Paragraph 4(c)(2).
1. Late-payment charges.
i. Late-payment charges can be excluded
from the finance charge under § 226.4(c)(2)
whether or not the person imposing the
charge continues to extend credit on the
account or continues to provide property or
services to the consumer. In determining
whether a charge is for actual unanticipated
late payment on a 30-day account, for
example, factors to be considered include:
A. The terms of the account. For example,
is the consumer required by the account
terms to pay the account balance in full each
month? If not, the charge may be a finance
charge.
B. The practices of the creditor in handling
the accounts. For example, regardless of the
terms of the account, does the creditor allow
consumers to pay the accounts over a period
of time without demanding payment in full
or taking other action to collect? If no effort
is made to collect the full amount due, the
charge may be a finance charge.
ii. Section 226.4(c)(2) applies to latepayment charges imposed for failure to make
payments as agreed, as well as failure to pay
an account in full when due.
2. Other excluded charges. Charges for
‘‘delinquency, default, or a similar
occurrence’’ include, for example, charges for
reinstatement of credit privileges or for
submitting as payment a check that is later
returned unpaid.
Paragraph 4(c)(3).
1. Assessing interest on an overdraft
balance. A charge on an overdraft balance
computed by applying a rate of interest to the
amount of the overdraft is not a finance
charge, even though the consumer agrees to
the charge in the account agreement, unless
the financial institution agrees in writing that
it will pay such items.
Paragraph 4(c)(4).
1. Participation fees—periodic basis. The
participation fees described in § 226.4(c)(4)
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do not necessarily have to be formal
membership fees, nor are they limited to
credit card plans. The provision applies to
any credit plan in which payment of a fee is
a condition of access to the plan itself, but
it does not apply to fees imposed separately
on individual closed-end transactions. The
fee may be charged on a monthly, annual, or
other periodic basis; a one-time, nonrecurring fee imposed at the time an account
is opened is not a fee that is charged on a
periodic basis, and may not be treated as a
participation fee.
2. Participation fees—exclusions.
Minimum monthly charges, charges for nonuse of a credit card, and other charges based
on either account activity or the amount of
credit available under the plan are not
excluded from the finance charge by
§ 226.4(c)(4). Thus, for example, a fee that is
charged and then refunded to the consumer
based on the extent to which the consumer
uses the credit available would be a finance
charge. (See the commentary to § 226.4(b)(2).
Also, see comment 14(c)–2 for treatment of
certain types of fees excluded in determining
the annual percentage rate for the periodic
statement.)
Paragraph 4(c)(5).
1. Seller’s points. The seller’s points
mentioned in § 226.4(c)(5) include any
charges imposed by the creditor upon the
noncreditor seller of property for providing
credit to the buyer or for providing credit on
certain terms. These charges are excluded
from the finance charge even if they are
passed on to the buyer, for example, in the
form of a higher sales price. Seller’s points
are frequently involved in real estate
transactions guaranteed or insured by
governmental agencies. A commitment fee
paid by a noncreditor seller (such as a real
estate developer) to the creditor should be
treated as seller’s points. Buyer’s points (that
is, points charged to the buyer by the
creditor), however, are finance charges.
2. Other seller-paid amounts. Mortgage
insurance premiums and other finance
charges are sometimes paid at or before
consummation or settlement on the
borrower’s behalf by a noncreditor seller. The
creditor should treat the payment made by
the seller as seller’s points and exclude it
from the finance charge if, based on the
seller’s payment, the consumer is not legally
bound to the creditor for the charge. A
creditor who gives disclosures before the
payment has been made should base them on
the best information reasonably available.
Paragraph 4(c)(6).
1. Lost interest. Certain federal and state
laws mandate a percentage differential
between the interest rate paid on a deposit
and the rate charged on a loan secured by
that deposit. In some situations, because of
usury limits the creditor must reduce the
interest rate paid on the deposit and, as a
result, the consumer loses some of the
interest that would otherwise have been
earned. Under § 226.4(c)(6), such ‘‘lost
interest’’ need not be included in the finance
charge. This rule applies only to an interest
reduction imposed because a rate differential
is required by law and a usury limit
precludes compliance by any other means. If
the creditor imposes a differential that
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exceeds that required, only the lost interest
attributable to the excess amount is a finance
charge. (See the commentary to § 226.4(a).)
Paragraph 4(c)(7).
1. Real estate or residential mortgage
transaction charges. The list of charges in
§ 226.4(c)(7) applies both to residential
mortgage transactions (which may include,
for example, the purchase of a mobile home)
and to other transactions secured by real
estate. The fees are excluded from the finance
charge even if the services for which the fees
are imposed are performed by the creditor’s
employees rather than by a third party. In
addition, the cost of verifying or confirming
information connected to the item is also
excluded. For example, credit-report fees
cover not only the cost of the report but also
the cost of verifying information in the
report. In all cases, charges excluded under
§ 226.4(c)(7) must be bona fide and
reasonable.
2. Lump-sum charges. If a lump sum
charged for several services includes a charge
that is not excludable, a portion of the total
should be allocated to that service and
included in the finance charge. However, a
lump sum charged for conducting or
attending a closing (for example, by a lawyer
or a title company) is excluded from the
finance charge if the charge is primarily for
services related to items listed in § 226.4(c)(7)
(for example, reviewing or completing
documents), even if other incidental services
such as explaining various documents or
disbursing funds for the parties are
performed. The entire charge is excluded
even if a fee for the incidental services would
be a finance charge if it were imposed
separately.
3. Charges assessed during the loan term.
Real estate or residential mortgage
transaction charges excluded under
§ 226.4(c)(7) are those charges imposed solely
in connection with the initial decision to
grant credit. This would include, for
example, a fee to search for tax liens on the
property or to determine if flood insurance is
required. The exclusion does not apply to
fees for services to be performed periodically
during the loan term, regardless of when the
fee is collected. For example, a fee for one
or more determinations during the loan term
of the current tax-lien status or floodinsurance requirements is a finance charge,
regardless of whether the fee is imposed at
closing, or when the service is performed. If
a creditor is uncertain about what portion of
a fee to be paid at consummation or loan
closing is related to the initial decision to
grant credit, the entire fee may be treated as
a finance charge.
4(d) Insurance and debt cancellation and
debt suspension coverage.
1. General. Section 226.4(d) permits
insurance premiums and charges and debt
cancellation and debt suspension charges to
be excluded from the finance charge. The
required disclosures must be made in
writing, except as provided in § 226.4(d)(4).
The rules on location of insurance and debt
cancellation and debt suspension disclosures
for closed-end transactions are in § 226.17(a).
For purposes of § 226.4(d), all references to
insurance also include debt cancellation and
debt suspension coverage unless the context
indicates otherwise.
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2. Timing of disclosures. If disclosures are
given early, for example under § 226.17(f) or
§ 226.19(a), the creditor need not redisclose
if the actual premium is different at the time
of consummation. If insurance disclosures
are not given at the time of early disclosure
and insurance is in fact written in connection
with the transaction, the disclosures under
§ 226.4(d) must be made in order to exclude
the premiums from the finance charge.
3. Premium rate increases. The creditor
should disclose the premium amount based
on the rates currently in effect and need not
designate it as an estimate even if the
premium rates may increase. An increase in
insurance rates after consummation of a
closed-end credit transaction or during the
life of an open-end credit plan does not
require redisclosure in order to exclude the
additional premium from treatment as a
finance charge.
4. Unit-cost disclosures.
i. Open-end credit. The premium or fee for
insurance or debt cancellation or debt
suspension for the initial term of coverage
may be disclosed on a unit-cost basis in
open-end credit transactions. The cost per
unit should be based on the initial term of
coverage, unless one of the options under
comment 4(d)–12 is available.
ii. Closed-end credit. One of the
transactions for which unit-cost disclosures
(such as 50 cents per year for each $100 of
the amount financed) may be used in place
of the total insurance premium involves a
particular kind of insurance plan. For
example, a consumer with a current
indebtedness of $8,000 is covered by a plan
of credit life insurance coverage with a
maximum of $10,000. The consumer requests
an additional $4,000 loan to be covered by
the same insurance plan. Since the $4,000
loan exceeds, in part, the maximum amount
of indebtedness that can be covered by the
plan, the creditor may properly give the
insurance-cost disclosures on the $4,000 loan
on a unit-cost basis.
5. Required credit life insurance; debt
cancellation or suspension coverage. Credit
life, accident, health, or loss-of-income
insurance, and debt cancellation and
suspension coverage described in
§ 226.4(b)(10), must be voluntary in order for
the premium or charges to be excluded from
the finance charge. Whether the insurance or
coverage is in fact required or optional is a
factual question. If the insurance or coverage
is required, the premiums must be included
in the finance charge, whether the insurance
or coverage is purchased from the creditor or
from a third party. If the consumer is
required to elect one of several options—such
as to purchase credit life insurance, or to
assign an existing life insurance policy, or to
pledge security such as a certificate of
deposit—and the consumer purchases the
credit life insurance policy, the premium
must be included in the finance charge. (If
the consumer assigns a preexisting policy or
pledges security instead, no premium is
included in the finance charge. The security
interest would be disclosed under
§ 226.6(a)(4), § 226.6(b)(5)(ii), or § 226.18(m).
See the commentary to § 226.4(b)(7) and
(b)(8).)
6. Other types of voluntary insurance.
Insurance is not credit life, accident, health,
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or loss-of-income insurance if the creditor or
the credit account of the consumer is not the
beneficiary of the insurance coverage. If the
premium for such insurance is not imposed
by the creditor as an incident to or a
condition of credit, it is not covered by
§ 226.4.
7. Signatures. If the creditor offers a
number of insurance options under
§ 226.4(d), the creditor may provide a means
for the consumer to sign or initial for each
option, or it may provide for a single
authorizing signature or initial with the
options selected designated by some other
means, such as a check mark. The insurance
authorization may be signed or initialed by
any consumer, as defined in § 226.2(a)(11), or
by an authorized user on a credit card
account.
8. Property insurance. To exclude property
insurance premiums or charges from the
finance charge, the creditor must allow the
consumer to choose the insurer and disclose
that fact. This disclosure must be made
whether or not the property insurance is
available from or through the creditor. The
requirement that an option be given does not
require that the insurance be readily
available from other sources. The premium or
charge must be disclosed only if the
consumer elects to purchase the insurance
from the creditor; in such a case, the creditor
must also disclose the term of the property
insurance coverage if it is less than the term
of the obligation.
9. Single-interest insurance. Blanket and
specific single-interest coverage are treated
the same for purposes of the regulation. A
charge for either type of single-interest
insurance may be excluded from the finance
charge if:
i. The insurer waives any right of
subrogation.
ii. The other requirements of § 226.4(d)(2)
are met. This includes, of course, giving the
consumer the option of obtaining the
insurance from a person of the consumer’s
choice. The creditor need not ascertain
whether the consumer is able to purchase the
insurance from someone else.
10. Single-interest insurance defined. The
term single-interest insurance as used in the
regulation refers only to the types of coverage
traditionally included in the term vendor’s
single-interest insurance (or VSI), that is,
protection of tangible property against
normal property damage, concealment,
confiscation, conversion, embezzlement, and
skip. Some comprehensive insurance policies
may include a variety of additional
coverages, such as repossession insurance
and holder-in-due-course insurance. These
types of coverage do not constitute singleinterest insurance for purposes of the
regulation, and premiums for them do not
qualify for exclusion from the finance charge
under § 226.4(d). If a policy that is primarily
VSI also provides coverages that are not VSI
or other property insurance, a portion of the
premiums must be allocated to the
nonexcludable coverages and included in the
finance charge. However, such allocation is
not required if the total premium in fact
attributable to all of the non-VSI coverages
included in the policy is $1.00 or less (or
$5.00 or less in the case of a multiyear
policy).
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11. Initial term.
i. The initial term of insurance or debt
cancellation or debt suspension coverage
determines the period for which a premium
amount must be disclosed, unless one of the
options discussed under comment 4(d)–12 is
available. For purposes of § 226.4(d), the
initial term is the period for which the
insurer or creditor is obligated to provide
coverage, even though the consumer may be
allowed to cancel the coverage or coverage
may end due to nonpayment before that term
expires.
ii. For example:
A. The initial term of a property insurance
policy on an automobile that is written for
one year is one year even though premiums
are paid monthly and the term of the credit
transaction is four years.
B. The initial term of an insurance policy
is the full term of the credit transaction if the
consumer pays or finances a single premium
in advance.
12. Initial term; alternative.
i. General. A creditor has the option of
providing cost disclosures on the basis of one
year of insurance or debt cancellation or debt
suspension coverage instead of a longer
initial term (provided the premium or fee is
clearly labeled as being for one year) if:
A. The initial term is indefinite or not
clear, or
B. The consumer has agreed to pay a
premium or fee that is assessed periodically
but the consumer is under no obligation to
continue the coverage, whether or not the
consumer has made an initial payment.
ii. Open-end plans. For open-end plans, a
creditor also has the option of providing unitcost disclosure on the basis of a period that
is less than one year if the consumer has
agreed to pay a premium or fee that is
assessed periodically, for example monthly,
but the consumer is under no obligation to
continue the coverage.
iii. Examples. To illustrate:
A. A credit life insurance policy providing
coverage for a 30-year mortgage loan has an
initial term of 30 years, even though
premiums are paid monthly and the
consumer is not required to continue the
coverage. Disclosures may be based on the
initial term, but the creditor also has the
option of making disclosures on the basis of
coverage for an assumed initial term of one
year.
13. Loss-of-income insurance. The loss-ofincome insurance mentioned in § 226.4(d)
includes involuntary unemployment
insurance, which provides that some or all of
the consumer’s payments will be made if the
consumer becomes unemployed
involuntarily.
4(d)(3) Voluntary debt cancellation or debt
suspension fees.
1. General. Fees charged for the specialized
form of debt cancellation agreement known
as guaranteed automobile protection (‘‘GAP’’)
agreements must be disclosed according to
§ 226.4(d)(3) rather than according to
§ 226.4(d)(2) for property insurance.
2. Disclosures. Creditors can comply with
§ 226.4(d)(3) by providing a disclosure that
refers to debt cancellation or debt suspension
coverage whether or not the coverage is
considered insurance. Creditors may use the
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model credit insurance disclosures only if
the debt cancellation or debt suspension
coverage constitutes insurance under state
law. (See Model Clauses and Samples at G–
16 and H–17 in Appendix G and Appendix
H to part 226 for guidance on how to provide
the disclosure required by § 226.4(d)(3)(iii)
for debt suspension products.)
3. Multiple events. If debt cancellation or
debt suspension coverage for two or more
events is provided at a single charge, the
entire charge may be excluded from the
finance charge if at least one of the events is
accident or loss of life, health, or income and
the conditions specified in § 226.4(d)(3) or, as
applicable, § 226.4(d)(4), are satisfied.
4. Disclosures in programs combining debt
cancellation and debt suspension features. If
the consumer’s debt can be cancelled under
certain circumstances, the disclosure may be
modified to reflect that fact. The disclosure
could, for example, state (in addition to the
language required by § 226.4(d)(3)(iii)) that
‘‘In some circumstances, my debt may be
cancelled.’’ However, the disclosure would
not be permitted to list the specific events
that would result in debt cancellation.
4(d)(4) Telephone purchases.
1. Affirmative request. A creditor would
not satisfy the requirement to obtain a
consumer’s affirmative request if the
‘‘request’’ was a response to a script that uses
leading questions or negative consent. A
question asking whether the consumer
wishes to enroll in the credit insurance or
debt cancellation or suspension plan and
seeking a yes-or-no response (such as ‘‘Do
you want to enroll in this optional debt
cancellation plan?’’) would not be considered
leading.
4(e) Certain security interest charges.
1. Examples.
i. Excludable charges. Sums must be
actually paid to public officials to be
excluded from the finance charge under
§ 226.4(e)(1) and (e)(3). Examples are charges
or other fees required for filing or recording
security agreements, mortgages, continuation
statements, termination statements, and
similar documents, as well as intangible
property or other taxes even when the
charges or fees are imposed by the state
solely on the creditor and charged to the
consumer (if the tax must be paid to record
a security agreement). (See comment 4(a)–5
regarding the treatment of taxes, generally.)
ii. Charges not excludable. If the obligation
is between the creditor and a third party (an
assignee, for example), charges or other fees
for filing or recording security agreements,
mortgages, continuation statements,
termination statements, and similar
documents relating to that obligation are not
excludable from the finance charge under
this section.
2. Itemization. The various charges
described in § 226.4(e)(1) and (e)(3) may be
totaled and disclosed as an aggregate sum, or
they may be itemized by the specific fees and
taxes imposed. If an aggregate sum is
disclosed, a general term such as security
interest fees or filing fees may be used.
3. Notary fees. In order for a notary fee to
be excluded under § 226.4(e)(1), all of the
following conditions must be met:
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i. The document to be notarized is one
used to perfect, release, or continue a
security interest.
ii. The document is required by law to be
notarized.
iii. A notary is considered a public official
under applicable law.
iv. The amount of the fee is set or
authorized by law.
4. Nonfiling insurance. The exclusion in
§ 226.4(e)(2) is available only if nonfiling
insurance is purchased. If the creditor
collects and simply retains a fee as a sort of
‘‘self-insurance’’ against nonfiling, it may not
be excluded from the finance charge. If the
nonfiling insurance premium exceeds the
amount of the fees excludable from the
finance charge under § 226.4(e)(1), only the
excess is a finance charge. For example:
i. The fee for perfecting a security interest
is $5.00 and the fee for releasing the security
interest is $3.00. The creditor charges $10.00
for nonfiling insurance. Only $8.00 of the
$10.00 is excludable from the finance charge.
4(f) Prohibited offsets.
1. Earnings on deposits or investments. The
rule that the creditor shall not deduct any
earnings by the consumer on deposits or
investments applies whether or not the
creditor has a security interest in the
property.
Subpart B—Open–End Credit
Section 226.5—General Disclosure
Requirements
5(a) Form of disclosures.
5(a)(1) General.
1. Clear and conspicuous standard. The
‘‘clear and conspicuous’’ standard generally
requires that disclosures be in a reasonably
understandable form. Disclosures for credit
card applications and solicitations under
§ 226.5a, highlighted account-opening
disclosures under § 226.6(b)(1), highlighted
disclosure on checks that access a credit card
under § 226.9(b)(3); highlighted change-interms disclosures under § 226.9(c)(2)(iii)(B),
and highlighted disclosures when a rate is
increased due to delinquency, default or for
a penalty under § 226.9(g)(3)(ii) must also be
readily noticeable to the consumer.
2. Clear and conspicuous—reasonably
understandable form. Except where
otherwise provided, the reasonably
understandable form standard does not
require that disclosures be segregated from
other material or located in any particular
place on the disclosure statement, or that
numerical amounts or percentages be in any
particular type size. For disclosures that are
given orally, the standard requires that they
be given at a speed and volume sufficient for
a consumer to hear and comprehend them.
(See comment 5(b)(1)(ii)–1.) Except where
otherwise provided, the standard does not
prohibit:
i. Pluralizing required terminology
(‘‘finance charge’’ and ‘‘annual percentage
rate’’).
ii. Adding to the required disclosures such
items as contractual provisions, explanations
of contract terms, state disclosures, and
translations.
iii. Sending promotional material with the
required disclosures.
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iv. Using commonly accepted or readily
understandable abbreviations (such as ‘‘mo.’’
for ‘‘month’’ or ‘‘Tx.’’ for ‘‘Texas’’) in making
any required disclosures.
v. Using codes or symbols such as ‘‘APR’’
(for annual percentage rate), ‘‘FC’’ (for
finance charge), or ‘‘Cr’’ (for credit balance),
so long as a legend or description of the code
or symbol is provided on the disclosure
statement.
3. Clear and conspicuous—readily
noticeable standard. To meet the readily
noticeable standard, disclosures for credit
card applications and solicitations under
§ 226.5a, highlighted account-opening
disclosures under § 226.6(b)(1), highlighted
disclosures on checks that access a credit
card account under § 226.9(b)(3), highlighted
change-in-terms disclosures under
§ 226.9(c)(2)(iii)(B), and highlighted
disclosures when a rate is increased due to
delinquency, default or penalty pricing under
§ 226.9(g)(3)(ii) must be given in a minimum
of 10-point font. (See special rule for font size
requirements for the annual percentage rate
for purchases under §§ 226.5a(b)(1) and
226.6(b)(2)(i).)
4. Integrated document. The creditor may
make both the account-opening disclosures
(§ 226.6) and the periodic-statement
disclosures (§ 226.7) on more than one page,
and use both the front and the reverse sides,
except where otherwise indicated, so long as
the pages constitute an integrated document.
An integrated document would not include
disclosure pages provided to the consumer at
different times or disclosures interspersed on
the same page with promotional material. An
integrated document would include, for
example:
i. Multiple pages provided in the same
envelope that cover related material and are
folded together, numbered consecutively, or
clearly labeled to show that they relate to one
another; or
ii. A brochure that contains disclosures
and explanatory material about a range of
services the creditor offers, such as credit,
checking account, and electronic fund
transfer features
5. Disclosures covered. Disclosures that
must meet the ‘‘clear and conspicuous’’
standard include all required
communications under this subpart.
Therefore, disclosures made by a person
other than the card issuer, such as
disclosures of finance charges imposed at the
time of honoring a consumer’s credit card
under § 226.9(d), and notices, such as the
correction notice required to be sent to the
consumer under § 226.13(e), must also be
clear and conspicuous.
Paragraph 5(a)(1)(ii)(A).
1. Electronic disclosures. Disclosures that
need not be provided in writing under
§ 226.5(a)(1)(ii)(A) may be provided in
writing, orally, or in electronic form. If the
consumer requests the service in electronic
form, such as on the creditor’s Web site, the
specified disclosures may be provided in
electronic form without regard to the
consumer consent or other provisions of the
Electronic Signatures in Global and National
Commerce Act (E–Sign Act) (15 U.S.C. 7001
et seq.).
Paragraph 5(a)(1)(iii).
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1. Disclosures not subject to E–Sign Act.
See the commentary to § 226.5(a)(1)(ii)(A)
regarding disclosures (in addition to those
specified under § 226.5(a)(1)(iii)) that may be
provided in electronic form without regard to
the consumer consent or other provisions of
the E–Sign Act.
5(a)(2) Terminology.
1. When disclosures must be more
conspicuous. For home-equity plans subject
to § 226.5b, the terms finance charge and
annual percentage rate, when required to be
used with a number, must be disclosed more
conspicuously than other required
disclosures, except in the cases provided in
§ 226.5(a)(2)(ii). At the creditor’s option,
finance charge and annual percentage rate
may also be disclosed more conspicuously
than the other required disclosures even
when the regulation does not so require. The
following examples illustrate these rules:
i. In disclosing the annual percentage rate
as required by § 226.6(a)(1)(ii), the term
annual percentage rate is subject to the more
conspicuous rule.
ii. In disclosing the amount of the finance
charge, required by § 226.7(a)(6)(i), the term
finance charge is subject to the more
conspicuous rule.
iii. Although neither finance charge nor
annual percentage rate need be emphasized
when used as part of general informational
material or in textual descriptions of other
terms, emphasis is permissible in such cases.
For example, when the terms appear as part
of the explanations required under
§ 226.6(a)(1)(iii) and (a)(1)(iv), they may be
equally conspicuous as the disclosures
required under §§ 226.6(a)(1)(ii) and
226.7(a)(7).
2. Making disclosures more conspicuous.
In disclosing the terms finance charge and
annual percentage rate more conspicuously
for home-equity plans subject to § 226.5b,
only the words finance charge and annual
percentage rate should be accentuated. For
example, if the term total finance charge is
used, only finance charge should be
emphasized. The disclosures may be made
more conspicuous by, for example:
i. Capitalizing the words when other
disclosures are printed in lower case.
ii. Putting them in bold print or a
contrasting color.
iii. Underlining them.
iv. Setting them off with asterisks.
v. Printing them in larger type.
3. Disclosure of figures—exception to more
conspicuous rule. For home-equity plans
subject to § 226.5b, the terms annual
percentage rate and finance charge need not
be more conspicuous than figures (including,
for example, numbers, percentages, and
dollar signs).
4. Consistent terminology. Language used
in disclosures required in this subpart must
be close enough in meaning to enable the
consumer to relate the different disclosures;
however, the language need not be identical.
5(b) Time of disclosures.
5(b)(1) Account-opening disclosures.
5(b)(1)(i) General rule.
1. Disclosure before the first transaction.
When disclosures must be furnished ‘‘before
the first transaction,’’ account-opening
disclosures must be delivered before the
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consumer becomes obligated on the plan.
Examples include:
i. Purchases. The consumer makes the first
purchase, such as when a consumer opens a
credit plan and makes purchases
contemporaneously at a retail store, except
when the consumer places a telephone call
to make the purchase and opens the plan
contemporaneously (see commentary to
§ 226.5(b)(1)(iii) below).
ii. Advances. The consumer receives the
first advance. If the consumer receives a cash
advance check at the same time the accountopening disclosures are provided, disclosures
are still timely if the consumer can, after
receiving the disclosures, return the cash
advance check to the creditor without
obligation (for example, without paying
finance charges).
2. Reactivation of suspended account. If an
account is temporarily suspended (for
example, because the consumer has exceeded
a credit limit, or because a credit card is
reported lost or stolen) and then is
reactivated, no new account-opening
disclosures are required.
3. Reopening closed account. If an account
has been closed (for example, due to
inactivity, cancellation, or expiration) and
then is reopened, new account-opening
disclosures are required. No new accountopening disclosures are required, however,
when the account is closed merely to assign
it a new number (for example, when a credit
card is reported lost or stolen) and the ‘‘new’’
account then continues on the same terms.
4. Converting closed-end to open-end
credit. If a closed-end credit transaction is
converted to an open-end credit account
under a written agreement with the
consumer, account-opening disclosures
under § 226.6 must be given before the
consumer becomes obligated on the open-end
credit plan. (See the commentary to § 226.17
on converting open-end credit to closed-end
credit.)
5. Balance transfers. A creditor that solicits
the transfer by a consumer of outstanding
balances from an existing account to a new
open-end plan must furnish the disclosures
required by § 226.6 so that the consumer has
an opportunity, after receiving the
disclosures, to contact the creditor before the
balance is transferred and decline the
transfer. For example, assume a consumer
responds to a card issuer’s solicitation for a
credit card account subject to § 226.5a that
offers a range of balance transfer annual
percentage rates, based on the consumer’s
creditworthiness. If the creditor opens an
account for the consumer, the creditor would
comply with the timing rules of this section
by providing the consumer with the annual
percentage rate (along with the fees and other
required disclosures) that would apply to the
balance transfer in time for the consumer to
contact the creditor and withdraw the
request. A creditor that permits consumers to
withdraw the request by telephone has met
this timing standard if the creditor does not
effect the balance transfer until 10 days after
the creditor has sent account-opening
disclosures to the consumer, assuming the
consumer has not contacted the creditor to
withdraw the request. Card issuers that are
subject to the requirements of § 226.5a may
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establish procedures that comply with both
§§ 226.5a and 226.6 in a single disclosure
statement.
5(b)(1)(ii) Charges imposed as part of an
open-end (not home-secured) plan.
1. Disclosing charges before the fee is
imposed. Creditors may disclose charges
imposed as part of an open-end (not homesecured) plan orally or in writing at any time
before a consumer agrees to pay the fee or
becomes obligated for the charge, unless the
charge is specified under § 226.6(b)(2).
(Charges imposed as part of an open-end (not
home-secured plan) that are not specified
under § 226.6(b)(2) may alternatively be
disclosed in electronic form; see the
commentary to § 226.5(a)(1)(ii)(A).) Creditors
must provide such disclosures at a time and
in a manner that a consumer would be likely
to notice them. For example, if a consumer
telephones a card issuer to discuss a
particular service, a creditor would meet the
standard if the creditor clearly and
conspicuously discloses the fee associated
with the service that is the topic of the
telephone call orally to the consumer.
Similarly, a creditor providing marketing
materials in writing to a consumer about a
particular service would meet the standard if
the creditor provided a clear and
conspicuous written disclosure of the fee for
that service in those same materials. A
creditor that provides written materials to a
consumer about a particular service but
provides a fee disclosure for another service
not promoted in such materials would not
meet the standard. For example, if a creditor
provided marketing materials promoting
payment by Internet, but included the fee for
a replacement card on such materials with no
explanation, the creditor would not be
disclosing the fee at a time and in a manner
that the consumer would be likely to notice
the fee.
5(b)(1)(iii) Telephone purchases.
1. Return policies. In order for creditors to
provide disclosures in accordance with the
timing requirements of this paragraph,
consumers must be permitted to return
merchandise purchased at the time the plan
was established without paying mailing or
return-shipment costs. Creditors may impose
costs to return subsequent purchases of
merchandise under the plan, or to return
merchandise purchased by other means such
as a credit card issued by another creditor.
A reasonable return policy would be of
sufficient duration that the consumer is
likely to have received the disclosures and
had sufficient time to make a decision about
the financing plan before his or her right to
return the goods expires. Return policies
need not provide a right to return goods if the
consumer consumes or damages the goods, or
for installed appliances or fixtures, provided
there is a reasonable repair or replacement
policy to cover defective goods or
installations. If the consumer chooses to
reject the financing plan, creditors comply
with the requirements of this paragraph by
permitting the consumer to pay for the goods
with another reasonable form of payment
acceptable to the merchant and keep the
goods although the creditor cannot require
the consumer to do so.
5(b)(1)(iv) Membership fees.
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1. Membership fees. See § 226.5a(b)(2) and
related commentary for guidance on fees for
issuance or availability of a credit or charge
card.
2. Rejecting the plan. If a consumer has
paid or promised to pay a membership fee
including an application fee excludable from
the finance charge under § 226.4(c)(1) before
receiving account-opening disclosures, the
consumer may, after receiving the
disclosures, reject the plan and not be
obligated for the membership fee, application
fee, or any other fee or charge. A consumer
who has received the disclosures and uses
the account, or makes a payment on the
account after receiving a billing statement, is
deemed not to have rejected the plan.
3. Using the account. A consumer uses an
account by obtaining an extension of credit
after receiving the account-opening
disclosures, such as by making a purchase or
obtaining an advance. A consumer does not
‘‘use’’ the account by activating the account.
A consumer also does not ‘‘use’’ the account
when the creditor assesses fees on the
account (such as start-up fees or fees
associated with credit insurance or debt
cancellation or suspension programs agreed
to as a part of the application and before the
consumer receives account-opening
disclosures). For example, the consumer does
not ‘‘use’’ the account when a creditor sends
a billing statement with start-up fees, there is
no other activity on the account, the
consumer does not pay the fees, and the
creditor subsequently assesses a late fee or
interest on the unpaid fee balances. A
consumer also does not ‘‘use’’ the account by
paying an application fee excludable from
the finance charge under § 226.4(c)(1) prior to
receiving the account-opening disclosures.
4. Home-equity plans. Creditors offering
home-equity plans subject to the
requirements of § 226.5b are subject to the
requirements of § 226.5b(h) regarding the
collection of fees.
5(b)(2) Periodic statements.
Paragraph 5(b)(2)(i).
1. Periodic statements not required.
Periodic statements need not be sent in the
following cases:
i. If the creditor adjusts an account balance
so that at the end of the cycle the balance is
less than $1—so long as no finance charge
has been imposed on the account for that
cycle.
ii. If a statement was returned as
undeliverable. If a new address is provided,
however, within a reasonable time before the
creditor must send a statement, the creditor
must resume sending statements. Receiving
the address at least 20 days before the end
of a cycle would be a reasonable amount of
time to prepare the statement for that cycle.
For example, if an address is received 22
days before the end of the June cycle, the
creditor must send the periodic statement for
the June cycle. (See § 226.13(a)(7).)
2. Termination of draw privileges. When a
consumer’s ability to draw on an open-end
account is terminated without being
converted to closed-end credit under a
written agreement, the creditor must
continue to provide periodic statements to
those consumers entitled to receive them
under § 226.5(b)(2)(i), for example, when the
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draw period of an open-end credit plan ends
and consumers are paying off outstanding
balances according to the account agreement
or under the terms of a workout agreement
that is not converted to a closed-end
transaction. In addition, creditors must
continue to follow all of the other open-end
credit requirements and procedures in
subpart B.
3. Uncollectible accounts. An account is
deemed uncollectible for purposes of
§ 226.5(b)(2)(i) when a creditor has ceased
collection efforts, either directly or through a
third party.
4. Instituting collection proceedings.
Creditors institute a delinquency collection
proceeding by filing a court action or
initiating an adjudicatory process with a
third party. Assigning a debt to a debt
collector or other third party would not
constitute instituting a collection proceeding.
Paragraph 5(b)(2)(ii).
1. 14-day rule. The 14-day rule for mailing
or delivering periodic statements does not
apply if charges (for example, transaction or
activity charges) are imposed regardless of
the timing of a periodic statement. The 14day rule does apply, for example:
i. If current debits retroactively become
subject to finance charges when the balance
is not paid in full by a specified date.
ii. For open-end plans not subject to 12
CFR part 227, subpart C; 12 CFR part 535,
subpart C; or 12 CFR part 706, subpart C, if
charges other than finance charges will
accrue when the consumer does not make
timely payments (for example, late payment
charges or charges for exceeding a credit
limit). (For consumer credit card accounts
subject to 12 CFR part 227, subpart C; 12 CFR
part 535, subpart C; or 12 CFR part 706,
subpart C, see 12 CFR 227.22, 12 CFR 535.22,
or 12 CFR 706.22, as applicable.)
2. Deferred interest transactions. See
comment 7(b)–1.iv.
Paragraph 5(b)(2)(iii).
1. Computer malfunction. The exceptions
identified in § 226.5(b)(2)(iii) of this section
do not extend to the failure to provide a
periodic statement because of computer
malfunction.
2. Calling for periodic statements. When
the consumer initiates a request, the creditor
may permit, but may not require, consumers
to pick up their periodic statements. If the
consumer wishes to pick up the statement
and the plan has a grace period, the
statement must be made available in
accordance with the 14-day rule.
5(c) Basis of disclosures and use of
estimates.
1. Legal obligation. The disclosures should
reflect the credit terms to which the parties
are legally bound at the time of giving the
disclosures.
i. The legal obligation is determined by
applicable state or other law.
ii. The fact that a term or contract may later
be deemed unenforceable by a court on the
basis of equity or other grounds does not, by
itself, mean that disclosures based on that
term or contract did not reflect the legal
obligation.
iii. The legal obligation normally is
presumed to be contained in the contract that
evidences the agreement. But this may be
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rebutted if another agreement between the
parties legally modifies that contract.
2. Estimates—obtaining information.
Disclosures may be estimated when the exact
information is unknown at the time
disclosures are made. Information is
unknown if it is not reasonably available to
the creditor at the time disclosures are made.
The reasonably available standard requires
that the creditor, acting in good faith,
exercise due diligence in obtaining
information. In using estimates, the creditor
is not required to disclose the basis for the
estimated figures, but may include such
explanations as additional information. The
creditor normally may rely on the
representations of other parties in obtaining
information. For example, the creditor might
look to insurance companies for the cost of
insurance.
3. Estimates—redisclosure. If the creditor
makes estimated disclosures, redisclosure is
not required for that consumer, even though
more accurate information becomes available
before the first transaction. For example, in
an open-end plan to be secured by real estate,
the creditor may estimate the appraisal fees
to be charged; such an estimate might
reasonably be based on the prevailing market
rates for similar appraisals. If the exact
appraisal fee is determinable after the
estimate is furnished but before the consumer
receives the first advance under the plan, no
new disclosure is necessary.
5(d) Multiple creditors; multiple
consumers.
1. Multiple creditors. Under § 226.5(d):
i. Creditors must choose which of them
will make the disclosures.
ii. A single, complete set of disclosures
must be provided, rather than partial
disclosures from several creditors.
iii. All disclosures for the open-end credit
plan must be given, even if the disclosing
creditor would not otherwise have been
obligated to make a particular disclosure.
2. Multiple consumers. Disclosures may be
made to either obligor on a joint account.
Disclosure responsibilities are not satisfied
by giving disclosures to only a surety or
guarantor for a principal obligor or to an
authorized user. In rescindable transactions,
however, separate disclosures must be given
to each consumer who has the right to
rescind under § 226.15.
3. Card issuer and person extending credit
not the same person. Section 127(c)(4)(D) of
the Truth in Lending Act (15 U.S.C.
1637(c)(4)(D)) contains rules pertaining to
charge card issuers with plans that allow
access to an open-end credit plan that is
maintained by a person other than the charge
card issuer. These rules are not implemented
in Regulation Z (although they were formerly
implemented in § 226.5a(f)). However, the
statutory provisions remain in effect and may
be used by charge card issuers with plans
meeting the specified criteria.
5(e) Effect of subsequent events.
1. Events causing inaccuracies.
Inaccuracies in disclosures are not violations
if attributable to events occurring after
disclosures are made. For example, when the
consumer fails to fulfill a prior commitment
to keep the collateral insured and the creditor
then provides the coverage and charges the
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consumer for it, such a change does not make
the original disclosures inaccurate. The
creditor may, however, be required to
provide a new disclosure(s) under § 226.9(c).
2. Use of inserts. When changes in a
creditor’s plan affect required disclosures,
the creditor may use inserts with outdated
disclosure forms. Any insert:
i. Should clearly refer to the disclosure
provision it replaces.
ii. Need not be physically attached or
affixed to the basic disclosure statement.
iii. May be used only until the supply of
outdated forms is exhausted.
Section 226.5a—Credit and Charge Card
Applications and Solicitations
1. General. Section 226.5a generally
requires that credit disclosures be contained
in application forms and solicitations
initiated by a card issuer to open a credit or
charge card account. (See § 226.5a(a)(5)and
(e)(2) for exceptions; see § 226.5a(a)(1) and
accompanying commentary for the definition
of solicitation; see also § 226.2(a)(15) and
accompanying commentary for the definition
of charge card.)
2. Substitution of account-opening
summary table for the disclosures required by
§ 226.5a. In complying with § 226.5a(c), (e)(1)
or (f), a card issuer may provide the accountopening summary table described in
§ 226.6(b)(1) in lieu of the disclosures
required by § 226.5a, if the issuer provides
the disclosures required by § 226.6 on or with
the application or solicitation.
3. Clear and conspicuous standard. See
comment 5(a)(1)–1 for the clear and
conspicuous standard applicable to § 226.5a
disclosures.
5a(a) General rules.
5a(a)(1) Definition of solicitation.
1. Invitations to apply. A card issuer may
contact a consumer who has not been
preapproved for a card account about
opening an account (whether by direct mail,
telephone, or other means) and invite the
consumer to complete an application. Such
a contact does not meet the definition of
solicitation, nor is it covered by this section,
unless the contact itself includes an
application form in a direct mailing,
electronic communication or ‘‘take-one’’; an
oral application in a telephone contact
initiated by the card issuer; or an application
in an in-person contact initiated by the card
issuer.
5a(a)(2) Form of disclosures; tabular
format.
1. Location of table. i. General. Except for
disclosures given electronically, disclosures
in § 226.5a(b) that are required to be provided
in a table must be prominently located on or
with the application or solicitation.
Disclosures are deemed to be prominently
located, for example, if the disclosures are on
the same page as an application or
solicitation reply form. If the disclosures
appear elsewhere, they are deemed to be
prominently located if the application or
solicitation reply form contains a clear and
conspicuous reference to the location of the
disclosures and indicates that they contain
rate, fee, and other cost information, as
applicable.
ii. Electronic disclosures. If the table is
provided electronically, the table must be
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provided in close proximity to the
application or solicitation. Card issuers have
flexibility in satisfying this requirement.
Methods card issuers could use to satisfy the
requirement include, but are not limited to,
the following examples:
A. The disclosures could automatically
appear on the screen when the application or
reply form appears;
B. The disclosures could be located on the
same Web page as the application or reply
form (whether or not they appear on the
initial screen), if the application or reply
form contains a clear and conspicuous
reference to the location of the disclosures
and indicates that the disclosures contain
rate, fee, and other cost information, as
applicable;
C. Card issuers could provide a link to the
electronic disclosures on or with the
application (or reply form) as long as
consumers cannot bypass the disclosures
before submitting the application or reply
form. The link would take the consumer to
the disclosures, but the consumer need not
be required to scroll completely through the
disclosures; or
D. The disclosures could be located on the
same Web page as the application or reply
form without necessarily appearing on the
initial screen, immediately preceding the
button that the consumer will click to submit
the application or reply.
Whatever method is used, a card issuer
need not confirm that the consumer has read
the disclosures.
2. Multiple accounts. If a tabular format is
required to be used, card issuers offering
several types of accounts may disclose the
various terms for the accounts in a single
table or may provide a separate table for each
account.
3. Information permitted in the table. See
the commentary to § 226.5a(b), (d)(2)(ii) and
(e)(1) for guidance on additional information
permitted in the table.
4. Deletion of inapplicable disclosures.
Generally, disclosures need only be given as
applicable. Card issuers may, therefore, omit
inapplicable headings and their
corresponding boxes in the table. For
example, if no foreign transaction fee is
imposed on the account, the heading Foreign
transaction and disclosure may be deleted
from the table or the disclosure form may
contain the heading Foreign transaction and
a disclosure showing none. There is an
exception for the grace period disclosure;
even if no grace period exists, that fact must
be stated.
5. Highlighting of annual percentage rates
and fee amounts. i. In general. See Samples
G–10(B) and G–10(C) for guidance on
providing the disclosures described in
§ 226.5a(a)(2)(iv) in bold text. Other annual
percentage rates or fee amounts disclosed in
the table may not be in bold text. Samples
G–10(B) and G–10(C) also provide guidance
to issuers on how to disclose the rates and
fees described in § 226.5a(a)(2)(iv) in a clear
and conspicuous manner, by including these
rates and fees generally as the first text in the
applicable rows of the table so that the
highlighted rates and fees generally are
aligned vertically in the table.
ii. Maximum limits on fees. Section
226.5a(a)(2)(iv) provides that any maximum
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limits on fee amounts unrelated to fees that
vary by state may not be disclosed in bold
text. For example, assume an issuer will
charge a cash advance fee of $5 or 3 percent
of the cash advance transaction amount,
whichever is greater, but the fee will not
exceed $100. The maximum limit of $100 for
the cash advance fee must not be highlighted
in bold. Nonetheless, assume that the amount
of the late fee varies by state, and the range
of amount of late fees disclosed is $15—$25.
In this case, the maximum limit of $25 on the
late fee amounts must be highlighted in bold.
In both cases, the minimum fee amount (e.g.
$5 or $15) must be disclosed in bold text.
iii. Periodic fees. Section 226.5a(a)(2)(iv)
provides that any periodic fee disclosed
pursuant to § 226.5a(b)(2) that is not an
annualized amount must not be disclosed in
bold. For example, if an issuer imposes a $10
monthly maintenance fee for a card account,
the issuer must disclose in the table that
there is a $10 monthly maintenance fee, and
that the fee is $120 on an annual basis. In this
example, the $10 fee disclosure would not be
disclosed in bold, but the $120 annualized
amount must be disclosed in bold. In
addition, if an issuer must disclose any
annual fee in the table, the amount of the
annual fee must be disclosed in bold.
6. Form of disclosures. Whether
disclosures must be in electronic form
depends upon the following:
i. If a consumer accesses a credit card
application or solicitation electronically
(other than as described under ii. below),
such as on-line at a home computer, the card
issuer must provide the disclosures in
electronic form (such as with the application
or solicitation on its Web site) in order to
meet the requirement to provide disclosures
in a timely manner on or with the application
or solicitation. If the issuer instead mailed
paper disclosures to the consumer, this
requirement would not be met.
ii. In contrast, if a consumer is physically
present in the card issuer’s office, and
accesses a credit card application or
solicitation electronically, such as via a
terminal or kiosk (or if the consumer uses a
terminal or kiosk located on the premises of
an affiliate or third party that has arranged
with the card issuer to provide applications
or solicitations to consumers), the issuer may
provide disclosures in either electronic or
paper form, provided the issuer complies
with the timing and delivery (‘‘on or with’’)
requirements of the regulation.
7. Terminology. Section 226.5a(a)(2)(i)
generally requires that the headings, content
and format of the tabular disclosures be
substantially similar, but need not be
identical, to the applicable tables in
Appendix G–10 to part 226; but see
§ 226.5(a)(2) for terminology requirements
applicable to § 226.5a disclosures.
5a(a)(4) Fees that vary by state.
1. Manner of disclosing range. If the card
issuer discloses a range of fees instead of
disclosing the amount of the specific fee
applicable to the consumer’s account, the
range may be stated as the lowest authorized
fee (zero, if there are one or more states
where no fee applies) to the highest
authorized fee.
5a(a)(5) Exceptions.
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1. Noncoverage of consumer-initiated
requests. Applications provided to a
consumer upon request are not covered by
§ 226.5a, even if the request is made in
response to the card issuer’s invitation to
apply for a card account. To illustrate, if a
card issuer invites consumers to call a tollfree number or to return a response card to
obtain an application, the application sent in
response to the consumer’s request need not
contain the disclosures required under
§ 226.5a. Similarly, if the card issuer invites
consumers to call and make an oral
application on the telephone, § 226.5a does
not apply to the application made by the
consumer. If, however, the card issuer calls
a consumer or initiates a telephone
discussion with a consumer about opening a
card account and contemporaneously takes
an oral application, such applications are
subject to § 226.5a, specifically § 226.5a(d).
Likewise, if the card issuer initiates an inperson discussion with a consumer about
opening a card account and
contemporaneously takes an application,
such applications are subject to § 226.5a,
specifically § 226.5a(f).
5a(b) Required disclosures.
1. Tabular format. Provisions in § 226.5a(b)
and its commentary provide that certain
information must appear or is permitted to
appear in a table. The tabular format is
required for § 226.5a(b) disclosures given
pursuant to § 226.5a(c), (d)(2), (e)(1) and (f).
The tabular format does not apply to oral
disclosures given pursuant to § 226.5a(d)(1).
(See § 226.5a(a)(2).)
2. Accuracy. Rules concerning accuracy of
the disclosures required by § 226.5a(b),
including variable rate disclosures, are stated
in § 226.5a(c), (d), and (e), as applicable.
5a(b)(1) Annual percentage rate.
1. Variable-rate accounts—definition. For
purposes of § 226.5a(b)(1), a variable-rate
account exists when rate changes are part of
the plan and are tied to an index or formula.
(See the commentary to § 226.6(b)(4)(ii) for
examples of variable-rate plans.)
2. Variable-rate accounts—fact that rate
varies and how the rate will be determined.
In describing how the applicable rate will be
determined, the card issuer must identify in
the table the type of index or formula used,
such as the prime rate. In describing the
index, the issuer may not include in the table
details about the index. For example, if the
issuer uses a prime rate, the issuer must
disclose the rate as a ‘‘prime rate’’ and may
not disclose in the table other details about
the prime rate, such as the fact that it is the
highest prime rate published in the Wall
Street Journal two business days before the
closing date of the statement for each billing
period. The issuer may not disclose in the
table the current value of the index (such as
that the prime rate is currently 7.5 percent)
or the amount of the margin or spread added
to the index or formula in setting the
applicable rate. A card issuer may not
disclose any applicable limitations on rate
increases or decreases in the table, such as
describing that the rate will not go below a
certain rate or higher than a certain rate. (See
Samples G–10(B) and G–10(C) for guidance
on how to disclose the fact that the
applicable rate varies and how it is
determined.)
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3. Discounted initial rates. i. Immediate
proximity. If the term ‘‘introductory’’ is in the
same phrase as the introductory rate, as that
term is defined in § 226.16(g)(2)(ii), it will be
deemed to be in immediate proximity of the
listing. For example, an issuer that uses the
phrase ‘‘introductory balance transfer APR X
percent’’ has used the word ‘‘introductory’’
within the same phrase as the rate. (See
Sample G–10(C) for guidance on how to
disclose clearly and conspicuously the
expiration date of the introductory rate and
the rate that will apply after the introductory
rate expires, if an introductory rate is
disclosed in the table.)
ii. Subsequent changes in terms. The fact
that an issuer may reserve the right to change
a rate subsequent to account opening,
pursuant to the notice requirements of
§ 226.9(c), does not, by itself, make that rate
an introductory rate. For example, assume an
issuer discloses an annual percentage rate for
purchases of 12.99% but does not specify a
time period during which that rate will be in
effect. Even if that issuer subsequently
increases the annual percentage rate for
purchases to 15.99%, pursuant to a changein-terms notice provided under § 226.9(c),
the 12.99% is not an introductory rate.
(However, issuers subject to 12 CFR 227.24
or similar law are subject to certain
limitations on such rate increases.)
iii. More than one introductory rate. If
more than one introductory rate may apply
to a particular balance in succeeding periods,
the term ‘‘introductory’’ need only be used to
describe the first introductory rate. For
example, if an issuer offers a rate of 8.99%
on purchases for six months, 10.99% on
purchases for the following six months, and
14.99% on purchases after the first year, the
term ‘‘introductory’’ need only be used to
describe the 8.99% rate.
4. Premium initial rates—subsequent
changes in terms. The fact that an issuer may
reserve the right to change a rate subsequent
to account opening, pursuant to the notice
requirements of § 226.9(c) (as applicable),
does not, by itself, make that rate a premium
initial rate. For example, assume an issuer
discloses an annual percentage rate for
purchases of 18.99% but does not specify a
time period during which that rate will be in
effect. Even if that issuer subsequently
reduces the annual percentage rate for
purchases to 15.99%, the 18.99% is not a
premium initial rate. If the rate decrease is
the result of a change from a non-variable
rate to a variable rate or from a variable rate
to a non-variable rate, see comments
9(c)(2)(iv)–3 and 9(c)(2)(iv)–4 for guidance on
the notice requirements under § 226.9(c). (In
addition, issuers subject to 12 CFR 227.24 or
similar law may be subject to certain
limitations on such rate decreases.)
5. Increased penalty rates. i. In general. For
rates that are not introductory rates, if a rate
may increase as a penalty for one or more
events specified in the account agreement,
such as a late payment or an extension of
credit that exceeds the credit limit, the card
issuer must disclose the increased rate that
would apply, a brief description of the event
or events that may result in the increased
rate, and a brief description of how long the
increased rate will remain in effect. The
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description of the specific event or events
that may result in an increased rate should
be brief. For example, if an issuer may
increase a rate to the penalty rate because the
consumer does not make the minimum
payment by 5 p.m., Eastern Time, on its
payment due date, the issuer should describe
this circumstance in the table as ‘‘make a late
payment.’’ Similarly, if an issuer may
increase a rate that applies to a particular
balance because the account is more than 30
days late, the issuer should describe this
circumstance in the table as ‘‘make a late
payment.’’ An issuer may not distinguish
between the events that may result in an
increased rate for existing balances and the
events that may result in an increased rate for
new transactions. (See Samples G–10(B) and
G–10(C) (in the row labeled ‘‘Penalty APR
and When it Applies’’) for additional
guidance on the level of detail in which the
specific event or events should be described.)
The description of how long the increased
rate will remain in effect also should be brief.
If a card issuer reserves the right to apply the
increased rate indefinitely, that fact should
be stated. (See Samples G–10(B) and G–10(C)
(in the row labeled ‘‘Penalty APR and When
it Applies’’) for additional guidance on the
level of detail which the issuer should use to
describe how long the increased rate will
remain in effect.) A card issuer will be
deemed to meet the standard to clearly and
conspicuously disclose the information
required by § 226.5a(b)(1)(iv)(A) if the issuer
uses the format shown in Samples G–10(B)
and G–10(C) (in the row labeled ‘‘Penalty
APR and When it Applies’’) to disclose this
information.
ii. Introductory rates—general. An issuer is
only required to disclose directly beneath the
table the circumstances under which an
introductory rate, as that term is defined in
§ 226.16(g)(2)(ii), may be revoked, and the
rate that will apply after the revocation, if the
issuer discloses the introductory rate in the
table or in any written or electronic
promotional materials accompanying
applications or solicitations subject to
§ 226.5a(c) or (e). This information about
revocation of an introductory rate and the
rate that will apply after revocation must be
provided even if the rate that will apply after
the introductory rate is revoked is the rate
that would have applied at the end of the
promotional period. In a variable-rate
account, the rate that would have applied at
the end of the promotional period is a rate
based on the applicable index or formula in
accordance with the accuracy requirements
set forth in § 226.5a(c) or (e). In describing
the rate that will apply after revocation of the
introductory rate, if the rate that will apply
after revocation of the introductory rate is
already disclosed in the table, the issuer is
not required to repeat the rate, but may refer
to that rate in a clear and conspicuous
manner. For example, if the rate that will
apply after revocation of an introductory rate
is the standard rate that applies to that type
of transaction (such as a purchase or balance
transfer transaction), and the standard rates
are labeled in the table as ‘‘standard APRs,’’
the issuer may refer to the ‘‘standard APR’’
when describing the rate that will apply after
revocation of an introductory rate. (See
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Sample G–10(C) in the disclosure labeled
‘‘Loss of Introductory APR’’ directly beneath
the table.) The description of the
circumstances in which an introductory rate
could be revoked should be brief. For
example, if an issuer may increase an
introductory rate because the account is more
than 30 days late, the issuer should describe
this circumstance in the table as ‘‘make a late
payment.’’ In addition, if the circumstances
in which an introductory rate could be
revoked are already listed elsewhere in the
table, the issuer is not required to repeat the
circumstances again, but may refer to those
circumstances in a clear and conspicuous
manner. For example, if the circumstances in
which an introductory rate could be revoked
are the same as the event or events that may
trigger a ‘‘penalty rate’’ as described in
§ 226.5a(b)(1)(iv)(A), the issuer may refer to
the actions listed in the Penalty APR row, in
describing the circumstances in which the
introductory rate could be revoked. (See
Sample G–10(C) in the disclosure labeled
‘‘Loss of Introductory APR’’ directly beneath
the table for additional guidance on the level
of detail in which to describe the
circumstances in which an introductory rate
could be revoked.) A card issuer will be
deemed to meet the standard to clearly and
conspicuously disclose the information
required by § 226.5a(b)(1)(iv)(B) if the issuer
uses the format shown in Sample G–10(C) to
disclose this information.
iii. Introductory rates—issuers subject to 12
CFR 227.24 or similar law. Issuers that are
disclosing an introductory rate subject to 12
CFR 227.24 or similar law are prohibited
from increasing or revoking the introductory
rate before it expires unless the consumer
fails to make a required minimum periodic
payment within 30 days after the due date for
the payment. In making the required
disclosure pursuant to § 226.5a(b)(1)(iv)(B),
any issuers subject to 12 CFR 227.24 or
similar law should describe this
circumstance directly beneath the table as
‘‘make a late payment.’’
6. Rates that depend on consumer’s
creditworthiness. i. In general. The card
issuer, at its option, may disclose the
possible rates that may apply as either
specific rates, or a range of rates. For
example, if there are three possible rates that
may apply (9.99, 12.99 or 17.99 percent), an
issuer may disclose specific rates (9.99, 12.99
or 17.99 percent) or a range of rates (9.99 to
17.99 percent). The card issuer may not
disclose only the lowest, highest or median
rate that could apply. (See Samples G–10(B)
and G–10(C) for guidance on how to disclose
a range of rates.)
ii. Penalty rates. If the rate is a penalty rate,
as described in § 226.5a(b)(1)(iv), the card
issuer at its option may disclose the highest
rate that could apply, instead of disclosing
the specific rates or the range of rates that
could apply. For example, if the penalty rate
could be up to 28.99 percent, but the issuer
may impose a penalty rate that is less than
that rate depending on factors at the time the
penalty rate is imposed, the issuer may
disclose the penalty rate as ‘‘up to’’ 28.99
percent. The issuer also must include a
statement that the penalty rate for which the
consumer may qualify will depend on the
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consumer’s creditworthiness, and other
factors if applicable.
iii. Other factors. Section 226.5a(b)(1)(v)
applies even if other factors are used in
combination with a consumer’s
creditworthiness to determine the rate for
which a consumer may qualify at account
opening. For example, § 226.5a(b)(1)(v)
would apply if the issuer considers the type
of purchase the consumer is making at the
time the consumer opens the account, in
combination with the consumer’s
creditworthiness, to determine the rate for
which the consumer may qualify at account
opening. If other factors are considered, the
issuer should amend the statement about
creditworthiness, to indicate that the rate for
which the consumer may qualify at account
opening will depend on the consumer’s
creditworthiness and other factors.
Nonetheless, § 226.5a(b)(1)(v) does not apply
if a consumer’s creditworthiness is not one
of the factors that will determine the rate for
which the consumer may qualify at account
opening (for example, if the rate is based
solely on the type of purchase that the
consumer is making at the time the consumer
opens the account, or is based solely on
whether the consumer has other banking
relationships with the card issuer).
7. Rate based on another rate on the
account. In some cases, one rate may be
based on another rate on the account. For
example, assume that a penalty rate as
described in § 226.5a(b)(1)(iv)(A) is
determined by adding 5 percentage points to
the current purchase rate, which is 10
percent. In this example, the card issuer in
disclosing the penalty rate must disclose 15
percent as the current penalty rate. If the
purchase rate is a variable rate, then the
penalty rate also is a variable rate. In that
case, the card issuer also must disclose the
fact that the penalty rate may vary and how
the rate is determined, such as ‘‘This APR
may vary with the market based on the Prime
Rate.’’ In describing the penalty rate, the
issuer shall not disclose in the table the
amount of the margin or spread added to the
current purchase rate to determine the
penalty rate, such as describing that the
penalty rate is determined by adding 5
percentage points to the purchase rate. (See
§ 226.5a(b)(1)(i) and comment 5a(b)(1)–2 for
further guidance on describing a variable
rate.)
8. Rates. The only rates that shall be
disclosed in the table are annual percentage
rates determined under § 226.14(b). Periodic
rates shall not be disclosed in the table.
5a(b)(2) Fees for issuance or availability.
1. Membership fees. Membership fees for
opening an account must be disclosed under
this paragraph. A membership fee to join an
organization that provides a credit or charge
card as a privilege of membership must be
disclosed only if the card is issued
automatically upon membership. Such a fee
shall not be disclosed in the table if
membership results merely in eligibility to
apply for an account.
2. Enhancements. Fees for optional
services in addition to basic membership
privileges in a credit or charge card account
(for example, travel insurance or cardregistration services) shall not be disclosed in
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the table if the basic account may be opened
without paying such fees. Issuing a card to
each primary cardholder (not authorized
users) is considered a basic membership
privilege and fees for additional cards,
beyond the first card on the account, must be
disclosed as a fee for issuance or availability.
Thus, a fee to obtain an additional card on
the account beyond the first card (so that
each cardholder would have his or her own
card) must be disclosed in the table as a fee
for issuance or availability under
§ 226.5a(b)(2). This fee must be disclosed
even if the fee is optional; that is, if the fee
is charged only if the cardholder requests one
or more additional cards. (See the available
credit disclosure in § 226.5a(b)(14).)
3. One-time fees. Disclosure of nonperiodic fees is limited to fees related to
opening the account, such as one-time
membership or participation fees, or an
application fee that is excludable from the
finance charge under § 226.4(c)(1). The
following are examples of fees that shall not
be disclosed in the table:
i. Fees for reissuing a lost or stolen card.
ii. Statement reproduction fees.
4. Waived or reduced fees. If fees required
to be disclosed are waived or reduced for a
limited time, the introductory fees or the fact
of fee waivers may be provided in the table
in addition to the required fees if the card
issuer also discloses how long the reduced
fees or waivers will remain in effect.
5. Periodic fees and one-time fees. A card
issuer disclosing a periodic fee must disclose
the amount of the fee, how frequently it will
be imposed, and the annualized amount of
the fee. A card issuer disclosing a nonperiodic fee must disclose that the fee is a
one-time fee. (See Sample G–10(C) for
guidance on how to meet these
requirements.)
5a(b)(3) Fixed finance charge; minimum
interest charge.
1. Example of brief statement. See Samples
G–10(B) and G–10(C) for guidance on how to
provide a brief description of a minimum
interest charge.
2. Adjustment of $1.00 threshold amount.
Consistent with § 226.5a(b)(3), the Board will
publish adjustments to the $1.00 threshold
amount, as appropriate.
5a(b)(4) Transaction charges.
1. Charges imposed by person other than
card issuer. Charges imposed by a third
party, such as a seller of goods, shall not be
disclosed in the table under this section; the
third party would be responsible for
disclosing the charge under § 226.9(d)(1).
2. Foreign transaction fees. A transaction
charge imposed by the card issuer for the use
of the card for purchases includes any fee
imposed by the issuer for purchases in a
foreign currency or that take place outside
the United States or with a foreign merchant.
(See comment 4(a)–4 for guidance on when
a foreign transaction fee is considered
charged by the card issuer.) If an issuer
charges the same foreign transaction fee for
purchases and cash advances in a foreign
currency, or that take place outside the
United States or with a foreign merchant, the
issuer may disclose this foreign transaction
fee as shown in Samples G–10(B) and G–
10(C). Otherwise, the issuer must revise the
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foreign transaction fee language shown in
Samples G–10(B) and G–10(C) to disclose
clearly and conspicuously the amount of the
foreign transaction fee that applies to
purchases and the amount of the foreign
transaction fee that applies to cash advances.
5a(b)(5) Grace period.
1. How grace period disclosure is made.
The card issuer must state any conditions on
the applicability of the grace period. An
issuer that offers a grace period on all
purchases and conditions the grace period on
the consumer paying his or her outstanding
balance in full by the due date each billing
cycle, or on the consumer paying the
outstanding balance in full by the due date
in the previous and/or the current billing
cycle(s) will be deemed to meet these
requirements by providing the following
disclosure, as applicable: ‘‘Your due date is
[at least] ll days after the close of each
billing cycle. We will not charge you interest
on purchases if you pay your entire balance
by the due date each month.’’
2. No grace period. The issuer may use the
following language to describe that no grace
period on any purchases is offered, as
applicable: ‘‘We will begin charging interest
on purchases on the transaction date.’’
3. Grace period on some purchases. If the
issuer provides a grace period on some types
of purchases but no grace period on others,
the issuer may combine and revise the
language in comments 5a(b)(5)–1 and –2 as
appropriate to describe to which types of
purchases a grace period applies and to
which types of purchases no grace period is
offered.
5a(b)(6) Balance computation method.
1. Form of disclosure. In cases where the
card issuer uses a balance computation
method that is identified by name in the
regulation, the card issuer must disclose
below the table only the name of the method.
In cases where the card issuer uses a balance
computation method that is not identified by
name in the regulation, the disclosure below
the table must clearly explain the method in
as much detail as set forth in the descriptions
of balance methods in § 226.5a(g). The
explanation need not be as detailed as that
required for the disclosures under
§ 226.6(b)(4)(i)(D). (See the commentary to
§ 226.5a(g) for guidance on particular
methods.)
2. Determining the method. In determining
which balance computation method to
disclose for purchases, the card issuer must
assume that a purchase balance will exist at
the end of any grace period. Thus, for
example, if the average daily balance method
will include new purchases or cover two
billing cycles only if purchase balances are
not paid within the grace period, the card
issuer would disclose the name of the
average daily balance method that includes
new purchases or covers two billing cycles,
respectively. The card issuer must not
assume the existence of a purchase balance,
however, in making other disclosures under
§ 226.5a(b).
5a(b)(7) Statement on charge card
payments.
1. Applicability and content. The
disclosure that charges are payable upon
receipt of the periodic statement is applicable
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only to charge card accounts. In making this
disclosure, the card issuer may make such
modifications as are necessary to more
accurately reflect the circumstances of
repayment under the account. For example,
the disclosure might read, ‘‘Charges are due
and payable upon receipt of the periodic
statement and must be paid no later than 15
days after receipt of such statement.’’
5a(b)(8) Cash advance fee.
1. Content. See Samples G–10(B) and G–
10(C) for guidance on how to disclose clearly
and conspicuously the cash advance fee.
2. Foreign cash advances. Cash advance
fees required to be disclosed under
§ 226.5a(b)(8) include any charge imposed by
the card issuer for cash advances in a foreign
currency or that take place outside the
United States or with a foreign merchant.
(See comment 4(a)–4 for guidance on when
a foreign transaction fee is considered
charged by the card issuer.) If an issuer
charges the same foreign transaction fee for
purchases and cash advances in a foreign
currency or that take place outside the
United States or with a foreign merchant, the
issuer may disclose this foreign transaction
fee as shown in Samples G–10(B) and (C).
Otherwise, the issuer must revise the foreign
transaction fee language shown in Samples
G–10(B) and (C) to disclose clearly and
conspicuously the amount of the foreign
transaction fee that applies to purchases and
the amount of the foreign transaction fee that
applies to cash advances.
3. ATM fees. An issuer is not required to
disclose pursuant to § 226.5a(b)(8) any
charges imposed on a cardholder by an
institution other than the card issuer for the
use of the other institution’s ATM in a shared
or interchange system.
5a(b)(9) Late-payment fee.
1. Applicability. The disclosure of the fee
for a late payment includes only those fees
that will be imposed for actual, unanticipated
late payments. (See the commentary to
§ 226.4(c)(2) for additional guidance on latepayment fees. See Samples G–10(B) and G–
10(C) for guidance on how to disclose clearly
and conspicuously the late-payment fee.)
5a(b)(10) Over-the-limit fee.
1. Applicability. The disclosure of fees for
exceeding a credit limit does not include fees
for other types of default or for services
related to exceeding the limit. For example,
no disclosure is required of fees for
reinstating credit privileges or fees for the
dishonor of checks on an account that, if
paid, would cause the credit limit to be
exceeded. (See Samples G–10(B) and G–10(C)
for guidance on how to disclose clearly and
conspicuously the over-the-limit fee.)
5a(b)(13) Required insurance, debt
cancellation, or debt suspension coverage.
1. Content. See Sample G–10(B) for
guidance on how to comply with the
requirements in § 226.5a(b)(13).
5a(b)(14) Available credit.
1. Calculating available credit. If the 15
percent threshold test is met, the issuer must
disclose the available credit excluding
optional fees, and the available credit
including optional fees. In calculating the
available credit to disclose in the table, the
issuer must consider all fees for the issuance
or availability of credit described in
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§ 226.5a(b)(2), and any security deposit, that
will be imposed and charged to the account
when the account is opened, such as onetime issuance and set-up fees. For example,
in calculating the available credit, issuers
must consider the first year’s annual fee and
the first month’s maintenance fee (as
applicable) if they are charged to the account
on the first billing statement. In calculating
the amount of the available credit including
optional fees, if optional fees could be
charged multiple times, the issuer shall
assume that the optional fee is only imposed
once. For example, if an issuer charges a fee
for each additional card issued on the
account, the issuer in calculating the amount
of the available credit including optional fees
may assume that the cardholder requests
only one additional card. In disclosing the
available credit, the issuer shall round down
the available credit amount to the nearest
whole dollar.
2. Content. See Sample G–10(C) for
guidance on how to provide the disclosure
required by § 226.5a(b)(14) clearly and
conspicuously.
5a(b)(15) Web site reference.
1. Content. See Samples G–10(B) and G–
10(C) for guidance on disclosing a reference
to the Web site established by the Board and
a statement that consumers may obtain on
the Web site information about shopping for
and using credit card accounts.
5a(c) Direct mail and electronic
applications and solicitations.
1. Mailed publications. Applications or
solicitations contained in generally available
publications mailed to consumers (such as
subscription magazines) are subject to the
requirements applicable to take-ones in
§ 226.5a(e), rather than the direct mail
requirements of § 226.5a(c). However, if a
primary purpose of a card issuer’s mailing is
to offer credit or charge card accounts—for
example, where a card issuer ‘‘prescreens’’ a
list of potential cardholders using credit
criteria, and then mails to the targeted group
its catalog containing an application or a
solicitation for a card account—the direct
mail rules apply. In addition, a card issuer
may use a single application form as a takeone (in racks in public locations, for
example) and for direct mailings, if the card
issuer complies with the requirements of
§ 226.5a(c) even when the form is used as a
take-one—that is, by presenting the required
§ 226.5a disclosures in a tabular format.
When used in a direct mailing, the credit
term disclosures must be accurate as of the
mailing date whether or not the
§ 226.5a(e)(1)(ii) and (e)(1)(iii) disclosures are
included; when used in a take-one, the
disclosures must be accurate for as long as
the take-one forms remain available to the
public if the § 226.5a(e)(1)(ii) and (e)(1)(iii)
disclosures are omitted. (If those disclosures
are included in the take-one, the credit term
disclosures need only be accurate as of the
printing date.)
5a(d) Telephone applications and
solicitations.
1. Coverage. i. This paragraph applies if:
A. A telephone conversation between a
card issuer and consumer may result in the
issuance of a card as a consequence of an
issuer-initiated offer to open an account for
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which the issuer does not require any
application (that is, a prescreened telephone
solicitation).
B. The card issuer initiates the contact and
at the same time takes application
information over the telephone.
ii. This paragraph does not apply to:
A. Telephone applications initiated by the
consumer.
B. Situations where no card will be
issued—because, for example, the consumer
indicates that he or she does not want the
card, or the card issuer decides either during
the telephone conversation or later not to
issue the card.
2. Right to reject the plan. The right to
reject the plan referenced in this paragraph
is the same as the right to reject the plan
described in § 226.5(b)(1)(iv). If an issuer
substitutes the account-opening summary
table described in § 226.6(b)(1) in lieu of the
disclosures specified in § 226.5a(d)(2)(ii), the
disclosure specified in § 226.5a(d)(2)(ii)(B)
must appear in the table, if the issuer is
required to do so pursuant to
§ 226.6(b)(2)(xiii). Otherwise, the disclosure
specified in § 226.5a(d)(2)(ii)(B) may appear
either in or outside the table containing the
required credit disclosures.
3. Substituting account-opening table for
alternative written disclosures. An issuer may
substitute the account-opening summary
table described in § 226.6(b)(1) in lieu of the
disclosures specified in § 226.5a(d)(2)(ii).
5a(e) Applications and solicitations made
available to general public.
1. Coverage. Applications and solicitations
made available to the general public include
what are commonly referred to as take-one
applications typically found at counters in
banks and retail establishments, as well as
applications contained in catalogs, magazines
and other generally available publications. In
the case of credit unions, this paragraph
applies to applications and solicitations to
open card accounts made available to those
in the general field of membership.
2. In-person applications and solicitations.
In-person applications and solicitations
initiated by a card issuer are subject to
§ 226.5a(f), not § 226.5a(e). (See § 226.5a(f)
and accompanying commentary for rules
relating to in-person applications and
solicitations.)
3. Toll-free telephone number. If a card
issuer, in complying with any of the
disclosure options of § 226.5a(e), provides a
telephone number for consumers to call to
obtain credit information, the number must
be toll-free for nonlocal calls made from an
area code other than the one used in the card
issuer’s dialing area. Alternatively, a card
issuer may provide any telephone number
that allows a consumer to call for information
and reverse the telephone charges.
5a(e)(1) Disclosure of required credit
information.
1. Date of printing. Disclosure of the month
and year fulfills the requirement to disclose
the date an application was printed.
2. Form of disclosures. The disclosures
specified in § 226.5a(e)(1)(ii) and (e)(1)(iii)
may appear either in or outside the table
containing the required credit disclosures.
5a(e)(2) No disclosure of credit
information.
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1. When disclosure option available. A
card issuer may use this option only if the
issuer does not include on or with the
application or solicitation any statement that
refers to the credit disclosures required by
§ 226.5a(b). Statements such as no annual
fee, low interest rate, favorable rates, and low
costs are deemed to refer to the required
credit disclosures and, therefore, may not be
included on or with the solicitation or
application, if the card issuer chooses to use
this option.
5a(e)(3) Prompt response to requests for
information.
1. Prompt disclosure. Information is
promptly disclosed if it is given within 30
days of a consumer’s request for information
but in no event later than delivery of the
credit or charge card.
2. Information disclosed. When a consumer
requests credit information, card issuers need
not provide all the required credit
disclosures in all instances. For example, if
disclosures have been provided in
accordance with § 226.5a(e)(1) and a
consumer calls or writes a card issuer to
obtain information about changes in the
disclosures, the issuer need only provide the
items of information that have changed from
those previously disclosed on or with the
application or solicitation. If a consumer
requests information about particular items,
the card issuer need only provide the
requested information. If, however, the card
issuer has made disclosures in accordance
with the option in § 226.5a(e)(2) and a
consumer calls or writes the card issuer
requesting information about costs, all the
required disclosure information must be
given.
3. Manner of response. A card issuer’s
response to a consumer’s request for credit
information may be provided orally or in
writing, regardless of the manner in which
the consumer’s request is received by the
issuer. Furthermore, the card issuer must
provide the information listed in
§ 226.5a(e)(1). Information provided in
writing need not be in a tabular format.
5a(f) In-person applications and
solicitations.
1. Coverage. i. This paragraph applies if:
A. An in-person conversation between a
card issuer and a consumer may result in the
issuance of a card as a consequence of an
issuer-initiated offer to open an account for
which the issuer does not require any
application (that is, a preapproved in-person
solicitation).
B. The card issuer initiates the contact and
at the same time takes application
information in person. For example, the
following are covered:
1. A consumer applies in person for a car
loan at a financial institution and the loan
officer invites the consumer to apply for a
credit or charge card account; the consumer
accepts the invitation and submits an
application.
2. An employee of a retail establishment,
in the course of processing a sales transaction
using a bank credit card, asks a customer if
he or she would like to apply for the retailer’s
credit or charge card; the customer responds
affirmatively and submits an application.
ii. This paragraph does not apply to:
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A. In-person applications initiated by the
consumer.
B. Situations where no card will be
issued—because, for example, the consumer
indicates that he or she does not want the
card, or the card issuer decides during the inperson conversation not to issue the card.
5a(g) Balance computation methods
defined.
1. Two-cycle average daily balance
methods.
i. In general. The two-cycle average daily
balance methods described in
§ 226.5a(g)(2)(i) and (g)(2)(ii) include those
methods in which the average daily balances
for two billing cycles may be added together
to compute the finance charge. Such methods
also include those in which a periodic rate
is applied separately to the balance in each
cycle, and the resulting finance charges are
added together. The method is a two-cycle
average daily balance even if the finance
charge is based on both the current and prior
cycle balances only under certain
circumstances, such as when purchases
during a prior cycle were carried over into
the current cycle and no finance charge was
assessed during the prior cycle. Furthermore,
the method is a two-cycle average daily
balance method if the balances for both the
current and prior cycles are average daily
balances, even if those balances are figured
differently. For example, the name two-cycle
average daily balance (excluding new
purchases) should be used to describe a
method in which the finance charge for the
current cycle, figured on an average daily
balance excluding new purchases, will be
added to the finance charge for the prior
cycle, figured on an average daily balance of
only new purchases during that prior cycle.
ii. Restrictions. Some issuers may be
prohibited from using the two-cycle average
daily balance methods described in
§ 226.5a(g)(2)(i) and (ii). See 12 CFR parts
227, 535, and 706.
Section 226.5b
equity Plans
*
*
*
Requirements for Home-
*
*
5b(a) Form of Disclosure
5b(a)(1) General
1. Written disclosures. The disclosures
required under this section must be clear and
conspicuous and in writing, but need not be
in a form the consumer can keep. (See the
commentary to § 226.6(a)(3) for special rules
when disclosures required under § 226.5b(d)
are given in a retainable form.)
*
*
*
*
*
5b(f) Limitations on Home-equity Plans
*
*
*
*
*
Paragraph 5b(f)(3)(vi).
*
*
*
*
*
4. Reinstatement of credit privileges.
Creditors are responsible for ensuring that
credit privileges are restored as soon as
reasonably possible after the condition that
permitted the creditor’s action ceases to exist.
One way a creditor can meet this
responsibility is to monitor the line on an
ongoing basis to determine when the
condition ceases to exist. The creditor must
investigate the condition frequently enough
to assure itself that the condition permitting
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the freeze continues to exist. The frequency
with which the creditor must investigate to
determine whether a condition continues to
exist depends upon the specific condition
permitting the freeze. As an alternative to
such monitoring, the creditor may shift the
duty to the consumer to request
reinstatement of credit privileges by
providing a notice in accordance with
§ 226.9(c)(1)(iii). A creditor may require a
reinstatement request to be in writing if it
notifies the consumer of this requirement on
the notice provided under § 226.9(c)(1)(iii).
Once the consumer requests reinstatement,
the creditor must promptly investigate to
determine whether the condition allowing
the freeze continues to exist. Under this
alternative, the creditor has a duty to
investigate only upon the consumer’s
request.
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*
*
*
*
*
Section 226.6 Account-opening Disclosures
6(a) Rules affecting home-equity plans.
6(a)(1) Finance charge.
Paragraph 6(a)(1)(i).
1. When finance charges accrue. Creditors
are not required to disclose a specific date
when finance charges will begin to accrue.
Creditors may provide a general explanation
such as that the consumer has 30 days from
the closing date to pay the new balance
before finance charges will accrue on the
account.
2. Grace periods. In disclosing whether or
not a grace period exists, the creditor need
not use ‘‘free period,’’ ‘‘free-ride period,’’
‘‘grace period’’ or any other particular
descriptive phrase or term. For example, a
statement that ‘‘the finance charge begins on
the date the transaction is posted to your
account’’ adequately discloses that no grace
period exists. In the same fashion, a
statement that ‘‘finance charges will be
imposed on any new purchases only if they
are not paid in full within 25 days after the
close of the billing cycle’’ indicates that a
grace period exists in the interim.
Paragraph 6(a)(1)(ii).
1. Range of balances. The range of balances
disclosure is inapplicable:
i. If only one periodic rate may be applied
to the entire account balance.
ii. If only one periodic rate may be applied
to the entire balance for a feature (for
example, cash advances), even though the
balance for another feature (purchases) may
be subject to two rates (a 1.5% monthly
periodic rate on purchase balances of $0–
$500, and a 1% monthly periodic rate for
balances above $500). In this example, the
creditor must give a range of balances
disclosure for the purchase feature.
2. Variable-rate disclosures—coverage.
i. Examples. This section covers open-end
credit plans under which rate changes are
specifically set forth in the account
agreement and are tied to an index or
formula. A creditor would use variable-rate
disclosures for plans involving rate changes
such as the following:
A. Rate changes that are tied to the rate the
creditor pays on its six-month certificates of
deposit.
B. Rate changes that are tied to Treasury
bill rates.
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C. Rate changes that are tied to changes in
the creditor’s commercial lending rate.
ii. An open-end credit plan in which the
employee receives a lower rate contingent
upon employment (that is, with the rate to be
increased upon termination of employment)
is not a variable-rate plan.
3. Variable-rate plan—rate(s) in effect. In
disclosing the rate(s) in effect at the time of
the account-opening disclosures (as is
required by § 226.6(a)(1)(ii)), the creditor may
use an insert showing the current rate; may
give the rate as of a specified date and then
update the disclosure from time to time, for
example, each calendar month; or may
disclose an estimated rate under § 226.5(c).
4. Variable-rate plan—additional
disclosures required. In addition to
disclosing the rates in effect at the time of the
account-opening disclosures, the disclosures
under § 226.6(a)(1)(ii) also must be made.
5. Variable-rate plan—index. The index to
be used must be clearly identified; the
creditor need not give, however, an
explanation of how the index is determined
or provide instructions for obtaining it.
6. Variable-rate plan—circumstances for
increase.
i. Circumstances under which the rate(s)
may increase include, for example:
A. An increase in the Treasury bill rate.
B. An increase in the Federal Reserve
discount rate.
ii. The creditor must disclose when the
increase will take effect; for example:
A. ‘‘An increase will take effect on the day
that the Treasury bill rate increases,’’ or
B. ‘‘An increase in the Federal Reserve
discount rate will take effect on the first day
of the creditor’s billing cycle.’’
7. Variable-rate plan—limitations on
increase. In disclosing any limitations on rate
increases, limitations such as the maximum
increase per year or the maximum increase
over the duration of the plan must be
disclosed. When there are no limitations, the
creditor may, but need not, disclose that fact.
(A maximum interest rate must be included
in dwelling-secured open-end credit plans
under which the interest rate may be
changed. See § 226.30 and the commentary to
that section.) Legal limits such as usury or
rate ceilings under state or federal statutes or
regulations need not be disclosed. Examples
of limitations that must be disclosed include:
i. ‘‘The rate on the plan will not exceed
25% annual percentage rate.’’
ii. ‘‘Not more than 1⁄2% increase in the
annual percentage rate per year will occur.’’
8. Variable-rate plan—effects of increase.
Examples of effects of rate increases that
must be disclosed include:
i. Any requirement for additional collateral
if the annual percentage rate increases
beyond a specified rate.
ii. Any increase in the scheduled minimum
periodic payment amount.
9. Variable-rate plan—change-in-terms
notice not required. No notice of a change in
terms is required for a rate increase under a
variable-rate plan as defined in comment
6(a)(1)(ii)–2.
10. Discounted variable-rate plans. In some
variable-rate plans, creditors may set an
initial interest rate that is not determined by
the index or formula used to make later
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interest rate adjustments. Typically, this
initial rate is lower than the rate would be
if it were calculated using the index or
formula.
i. For example, a creditor may calculate
interest rates according to a formula using the
six-month Treasury bill rate plus a 2 percent
margin. If the current Treasury bill rate is 10
percent, the creditor may forgo the 2 percent
spread and charge only 10 percent for a
limited time, instead of setting an initial rate
of 12 percent, or the creditor may disregard
the index or formula and set the initial rate
at 9 percent.
ii. When creditors use an initial rate that
is not calculated using the index or formula
for later rate adjustments, the accountopening disclosure statement should reflect:
A. The initial rate (expressed as a periodic
rate and a corresponding annual percentage
rate), together with a statement of how long
the initial rate will remain in effect;
B. The current rate that would have been
applied using the index or formula (also
expressed as a periodic rate and a
corresponding annual percentage rate); and
C. The other variable-rate information
required in § 226.6(a)(1)(ii).
iii. In disclosing the current periodic and
annual percentage rates that would be
applied using the index or formula, the
creditor may use any of the disclosure
options described in comment 6(a)(1)(ii)–3.
11. Increased penalty rates. If the initial
rate may increase upon the occurrence of one
or more specific events, such as a late
payment or an extension of credit that
exceeds the credit limit, the creditor must
disclose the initial rate and the increased
penalty rate that may apply. If the penalty
rate is based on an index and an increased
margin, the issuer must disclose the index
and the margin. The creditor must also
disclose the specific event or events that may
result in the increased rate, such as ‘‘22%
APR, if 60 days late.’’ If the penalty rate
cannot be determined at the time disclosures
are given, the creditor must provide an
explanation of the specific event or events
that may result in the increased rate. At the
creditor’s option, the creditor may disclose
the period for which the increased rate will
remain in effect, such as ‘‘until you make
three timely payments.’’ The creditor need
not disclose an increased rate that is imposed
when credit privileges are permanently
terminated.
Paragraph 6(a)(1)(iii).
1. Explanation of balance computation
method. A shorthand phrase such as
‘‘previous balance method’’ does not suffice
in explaining the balance computation
method. (See Model Clauses G–1 and G–1(A)
to part 226.)
2. Allocation of payments. Creditors may,
but need not, explain how payments and
other credits are allocated to outstanding
balances. For example, the creditor need not
disclose that payments are applied to late
charges, overdue balances, and finance
charges before being applied to the principal
balance; or in a multifeatured plan, that
payments are applied first to finance charges,
then to purchases, and then to cash advances.
(See comment 7–1 for definition of
multifeatured plan.)
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Paragraph 6(a)(1)(iv).
1. Finance charges. In addition to
disclosing the periodic rate(s) under
§ 226.6(a)(1)(ii), creditors must disclose any
other type of finance charge that may be
imposed, such as minimum, fixed,
transaction, and activity charges; required
insurance; or appraisal or credit report fees
(unless excluded from the finance charge
under § 226.4(c)(7)). Creditors are not
required to disclose the fact that no finance
charge is imposed when the outstanding
balance is less than a certain amount or the
balance below which no finance charge will
be imposed.
6(a)(2) Other charges.
1. General; examples of other charges.
Under § 226.6(a)(2), significant charges
related to the plan (that are not finance
charges) must also be disclosed. For example:
i. Late-payment and over-the-credit-limit
charges.
ii. Fees for providing documentary
evidence of transactions requested under
§ 226.13 (billing error resolution).
iii. Charges imposed in connection with
residential mortgage transactions or real
estate transactions such as title, appraisal,
and credit-report fees (see § 226.4(c)(7)).
iv. A tax imposed on the credit transaction
by a state or other governmental body, such
as a documentary stamp tax on cash
advances (See the commentary to § 226.4(a)).
v. A membership or participation fee for a
package of services that includes an openend credit feature, unless the fee is required
whether or not the open-end credit feature is
included. For example, a membership fee to
join a credit union is not an ‘‘other charge,’’
even if membership is required to apply for
credit. For example, if the primary benefit of
membership in an organization is the
opportunity to apply for a credit card, and
the other benefits offered (such as a
newsletter or a member information hotline)
are merely incidental to the credit feature,
the membership fee would be disclosed as an
‘‘other charge.’’
vi. Charges imposed for the termination of
an open-end credit plan.
2. Exclusions. The following are examples
of charges that are not ‘‘other charges’’
i. Fees charged for documentary evidence
of transactions for income tax purposes.
ii. Amounts payable by a consumer for
collection activity after default; attorney’s
fees, whether or not automatically imposed;
foreclosure costs; post-judgment interest rates
imposed by law; and reinstatement or
reissuance fees.
iii. Premiums for voluntary credit life or
disability insurance, or for property
insurance, that are not part of the finance
charge.
iv. Application fees under § 226.4(c)(1).
v. A monthly service charge for a checking
account with overdraft protection that is
applied to all checking accounts, whether or
not a credit feature is attached.
vi. Charges for submitting as payment a
check that is later returned unpaid (See
commentary to § 226.4(c)(2)).
vii. Charges imposed on a cardholder by an
institution other than the card issuer for the
use of the other institution’s ATM in a shared
or interchange system. (See also comment
7(a)(2)–2.)
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viii. Taxes and filing or notary fees
excluded from the finance charge under
§ 226.4(e).
ix. A fee to expedite delivery of a credit
card, either at account opening or during the
life of the account, provided delivery of the
card is also available by standard mail
service (or other means at least as fast)
without paying a fee for delivery.
x. A fee charged for arranging a single
payment on the credit account, upon the
consumer’s request (regardless of how
frequently the consumer requests the
service), if the credit plan provides that the
consumer may make payments on the
account by another reasonable means, such
as by standard mail service, without paying
a fee to the creditor.
6(a)(3) Home-equity plan information.
1. Additional disclosures required. For
home-equity plans, creditors must provide
several of the disclosures set forth in
§ 226.5b(d) along with the disclosures
required under § 226.6. Creditors also must
disclose a list of the conditions that permit
the creditor to terminate the plan, freeze or
reduce the credit limit, and implement
specified modifications to the original terms.
(See comment 5b(d)(4)(iii)–1.)
2. Form of disclosures. The home-equity
disclosures provided under this section must
be in a form the consumer can keep, and are
governed by § 226.5(a)(1). The segregation
standard set forth in § 226.5b(a) does not
apply to home-equity disclosures provided
under § 226.6.
3. Disclosure of payment and variable-rate
examples.
i. The payment-example disclosure in
§ 226.5b(d)(5)(iii) and the variable-rate
information in § 226.5b(d)(12)(viii),
(d)(12)(x), (d)(12)(xi), and (d)(12)(xii) need
not be provided with the disclosures under
§ 226.6 if the disclosures under § 226.5b(d)
were provided in a form the consumer could
keep; and the disclosures of the payment
example under § 226.5b(d)(5)(iii), the
maximum-payment example under
§ 226.5b(d)(12)(x) and the historical table
under § 226.5b(d)(12)(xi) included a
representative payment example for the
category of payment options the consumer
has chosen.
ii. For example, if a creditor offers three
payment options (one for each of the
categories described in the commentary to
§ 226.5b(d)(5)), describes all three options in
its early disclosures, and provides all of the
disclosures in a retainable form, that creditor
need not provide the § 226.5b(d)(5)(iii) or
(d)(12) disclosures again when the account is
opened. If the creditor showed only one of
the three options in the early disclosures
(which would be the case with a separate
disclosure form rather than a combined form,
as discussed under § 226.5b(a)), the
disclosures under § 226.5b(d)(5)(iii),
(d)(12)(viii), (d)(12)(x), (d)(12)(xi) and
(d)(12)(xii) must be given to any consumer
who chooses one of the other two options. If
the § 226.5b(d)(5)(iii) and (d)(12) disclosures
are provided with the second set of
disclosures, they need not be transactionspecific, but may be based on a
representative example of the category of
payment option chosen.
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4. Disclosures for the repayment period.
The creditor must provide disclosures about
both the draw and repayment phases when
giving the disclosures under § 226.6.
Specifically, the creditor must make the
disclosures in § 226.6(a)(3), state the
corresponding annual percentage rate, and
provide the variable-rate information
required in § 226.6(a)(1)(ii) for the repayment
phase. To the extent the corresponding
annual percentage rate, the information in
§ 226.6(a)(1)(ii), and any other required
disclosures are the same for the draw and
repayment phase, the creditor need not
repeat such information, as long as it is clear
that the information applies to both phases.
6(a)(4) Security interests.
1. General. Creditors are not required to
use specific terms to describe a security
interest, or to explain the type of security or
the creditor’s rights with respect to the
collateral.
2. Identification of property. Creditors
sufficiently identify collateral by type by
stating, for example, motor vehicle or
household appliances. (Creditors should be
aware, however, that the federal credit
practices rules, as well as some state laws,
prohibit certain security interests in
household goods.) The creditor may, at its
option, provide a more specific identification
(for example, a model and serial number.)
3. Spreader clause. If collateral for
preexisting credit with the creditor will
secure the plan being opened, the creditor
must disclose that fact. (Such security
interests may be known as ‘‘spreader’’ or
‘‘dragnet’’ clauses, or as ‘‘crosscollateralization’’ clauses.) The creditor need
not specifically identify the collateral; a
reminder such as ‘‘collateral securing other
loans with us may also secure this loan’’ is
sufficient. At the creditor’s option, a more
specific description of the property involved
may be given.
4. Additional collateral. If collateral is
required when advances reach a certain
amount, the creditor should disclose the
information available at the time of the
account-opening disclosures. For example, if
the creditor knows that a security interest
will be taken in household goods if the
consumer’s balance exceeds $1,000, the
creditor should disclose accordingly. If the
creditor knows that security will be required
if the consumer’s balance exceeds $1,000, but
the creditor does not know what security will
be required, the creditor must disclose on the
initial disclosure statement that security will
be required if the balance exceeds $1,000,
and the creditor must provide a change-interms notice under § 226.9(c) at the time the
security is taken. (See comment 6(a)(4)–2.)
5. Collateral from third party. Security
interests taken in connection with the plan
must be disclosed, whether the collateral is
owned by the consumer or a third party.
6(a)(5) Statement of billing rights.
1. See the commentary to Model Forms G–
3, G–3(A), G–4, and G–4(A).
6(b) Rules affecting open-end (not homesecured) plans.
6(b)(1) Form of disclosures; tabular format
for open-end (not home-secured) plans.
1. Relation to tabular summary for
applications and solicitations. See
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commentary to § 226.5a(a), (b), and (c)
regarding format and content requirements,
except for the following:
i. Creditors must use the accuracy standard
for annual percentage rates in
§ 226.6(b)(4)(ii)(G).
ii. Generally, creditors must disclose the
specific rate for each feature that applies to
the account. If the rates on an open-end (not
home-secured) plan vary by State and the
creditor is providing the account-opening
table in person at the time the plan is
established in connection with financing the
purchase of goods or services the creditor
may, at its option, disclose in the accountopening table the rate applicable to the
consumer’s account, or the range of rates, if
the disclosure includes a statement that the
rate varies by State and refers the consumer
to the account agreement or other disclosure
provided with the account-opening table
where the rate applicable to the consumer’s
account is disclosed.
iii. Creditors must explain whether or not
a grace period exists for all features on the
account. The row heading ‘‘Paying Interest’’
must be used if any one feature on the
account does not have a grace period.
iv. Creditors must name the balance
computation method used for each feature of
the account and state that an explanation of
the balance computation method(s) is
provided in the account-opening disclosures.
v. Creditors must state that consumers’
billing rights are provided in the accountopening disclosures.
vi. If fees on an open-end (not homesecured) plan vary by State and the creditor
is providing the account-opening table in
person at the time the plan is established in
connection with financing the purchase of
goods or services the creditor may, at its
option, disclose in the account-opening table
the specific fee applicable to the consumer’s
account, or the range of fees, if the disclosure
includes a statement that the amount of the
fee varies by State and refers the consumer
to the account agreement or other disclosure
provided with the account-opening table
where the fee applicable to the consumer’s
account is disclosed.
vii. Creditors that must disclose the
amount of available credit must state the
initial credit limit provided on the account.
viii. Creditors must disclose directly
beneath the table the circumstances under
which an introductory rate may be revoked
and the rate that will apply after the
introductory rate is revoked only if the
introductory rate is disclosed pursuant to
§ 226.6(b)(2)(i)(B) in the account-opening
table. Creditors subject to 12 CFR 227.24 or
similar law are subject to limitations on the
circumstances under which an introductory
rate may be revoked. (See comment 5a(b)(1)–
4 for guidance on how a creditor subject to
12 CFR 227.24 or similar law may disclose
the circumstances under which an
introductory rate may be revoked.)
ix. The applicable forms providing safe
harbors for account-opening tables are under
Appendix G–17 to part 226.
2. Clear and conspicuous standard. See
comment 5(a)(1)–1 for the clear and
conspicuous standard applicable to § 226.6
disclosures.
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3. Terminology. Section 226.6(b)(1)
generally requires that the headings, content,
and format of the tabular disclosures be
substantially similar, but need not be
identical, to the tables in Appendix G to part
226; but see § 226.5(a)(2) for terminology
requirements applicable to § 226.6(b).
6(b)(2) Required disclosures for accountopening table for open-end (not homesecured) plans.
6(b)(2)(iii) Fixed finance charge; minimum
interest charge.
1. Example of brief statement. See Samples
G–17(B), G–17(C), and G–17(D) for guidance
on how to provide a brief description of a
minimum interest charge.
6(b)(2)(v) Grace period.
1. Grace period. Creditors must state any
conditions on the applicability of the grace
period. A creditor that offers a grace period
on all types of transactions for the account
and conditions the grace period on the
consumer paying his or her outstanding
balance in full by the due date each billing
cycle, or on the consumer paying the
outstanding balance in full by the due date
in the previous and/or the current billing
cycle(s) will be deemed to meet these
requirements by providing the following
disclosure, as applicable: ‘‘Your due date is
[at least] lldays after the close of each
billing cycle. We will not charge you interest
on your account if you pay your entire
balance by the due date each month.’’
2. No grace period. Creditors may use the
following language to describe that no grace
period is offered, as applicable: ‘‘We will
begin charging interest on [applicable
transactions] on the transaction date.’’
3. Grace period on some features. See
Samples G–17(B) and G–17(C) for guidance
on complying with § 226.6(b)(2)(v) when a
creditor offers a grace period for purchases
but no grace period on balance transfers and
cash advances.
6(b)(2)(vi) Balance computation method.
1. Content. See Samples G–17(B) and
G–17(C) for guidance on how to disclose the
balance computation method where the same
method is used for all features on the
account.
6(b)(2)(xiii) Available credit.
1. Right to reject the plan. Creditors may
use the following language to describe
consumers’ right to reject a plan after
receiving account-opening disclosures: ‘‘You
may still reject this plan, provided that you
have not yet used the account or paid a fee
after receiving a billing statement. If you do
reject the plan, you are not responsible for
any fees or charges.’’
6(b)(3) Disclosure of charges imposed as
part of open-end (not home-secured) plans.
1. When finance charges accrue. Creditors
are not required to disclose a specific date
when a cost that is a finance charge under
§ 226.4 will begin to accrue.
2. Grace periods. In disclosing in the
account agreement or disclosure statement
whether or not a grace period exists, the
creditor need not use any particular
descriptive phrase or term. However, the
descriptive phrase or term must be
sufficiently similar to the disclosures
provided pursuant to §§ 226.5a(b)(5) and
226.6(b)(2)(v) to satisfy a creditor’s duty to
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provide consistent terminology under
§ 226.5(a)(2).
3. No finance charge imposed below
certain balance. Creditors are not required to
disclose the fact that no finance charge is
imposed when the outstanding balance is
less than a certain amount or the balance
below which no finance charge will be
imposed.
Paragraph 6(b)(3)(ii).
1. Failure to use the plan as agreed. Latepayment fees, over-the-limit fees, and fees for
payments returned unpaid are examples of
charges resulting from consumers’ failure to
use the plan as agreed.
2. Examples of fees that affect the plan.
Examples of charges the payment, or
nonpayment, of which affects the consumer’s
account are:
i. Access to the plan. Fees for using the
card at the creditor’s ATM to obtain a cash
advance, fees to obtain additional cards
including replacements for lost or stolen
cards, fees to expedite delivery of cards or
other credit devices, application and
membership fees, and annual or other
participation fees identified in § 226.4(c)(4).
ii. Amount of credit extended. Fees for
increasing the credit limit on the account,
whether at the consumer’s request or
unilaterally by the creditor.
iii. Timing or method of billing or payment.
Fees to pay by telephone or via the Internet.
3. Threshold test. If the creditor is unsure
whether a particular charge is a cost imposed
as part of the plan, the creditor may at its
option consider such charges as a cost
imposed as part of the plan for purposes of
the Truth in Lending Act.
Paragraph 6(b)(3)(iii)(B).
1. Fees for package of services. A fee to join
a credit union is an example of a fee for a
package of services that is not imposed as
part of the plan, even if the consumer must
join the credit union to apply for credit. In
contrast, a membership fee is an example of
a fee for a package of services that is
considered to be imposed as part of a plan
where the primary benefit of membership in
the organization is the opportunity to apply
for a credit card, and the other benefits
offered (such as a newsletter or a member
information hotline) are merely incidental to
the credit feature.
6(b)(4) Disclosure of rates for open-end (not
home-secured) plans.
Paragraph 6(b)(4)(i)(B).
1. Range of balances. Creditors are not
required to disclose the range of balances:
i. If only one periodic interest rate may be
applied to the entire account balance.
ii. If only one periodic interest rate may be
applied to the entire balance for a feature (for
example, cash advances), even though the
balance for another feature (purchases) may
be subject to two rates (a 1.5% monthly
periodic interest rate on purchase balances of
$0—$500, and a 1% periodic interest rate for
balances above $500). In this example, the
creditor must give a range of balances
disclosure for the purchase feature.
Paragraph 6(b)(4)(i)(D).
1. Explanation of balance computation
method. Creditors do not provide a sufficient
explanation of a balance computation
method by using a shorthand phrase such as
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‘‘previous balance method’’ or the name of a
balance computation method listed in
§ 226.5a(g). (See Model Clauses G–1(A) in
Appendix G to part 226. See § 226.6(b)(2)(vi)
regarding balance computation descriptions
in the account-opening summary.)
2. Allocation of payments. Creditors may,
but need not, explain how payments and
other credits are allocated to outstanding
balances.
6(b)(4)(ii) Variable-rate accounts.
1. Variable-rate disclosures—coverage.
i. Examples. Examples of open-end plans
that permit the rate to change and are
considered variable-rate plans include:
A. Rate changes that are tied to the rate the
creditor pays on its six-month certificates of
deposit.
B. Rate changes that are tied to Treasury
bill rates.
C. Rate changes that are tied to changes in
the creditor’s commercial lending rate.
ii. Examples of open-end plans that permit
the rate to change and are not considered
variable-rate include:
A. Rate changes that are invoked under a
creditor’s contract reservation to increase the
rate without reference to such an index or
formula (for example, a plan that simply
provides that the creditor reserves the right
to raise its rates).
B. Rate changes that are triggered by a
specific event such as an open-end credit
plan in which the employee receives a lower
rate contingent upon employment, and the
rate increases upon termination of
employment.
2. Variable-rate plan—circumstances for
increase.
i. The following are examples that comply
with the requirement to disclose
circumstances under which the rate(s) may
increase:
A. ‘‘The Treasury bill rate increases.’’
B. ‘‘The Federal Reserve discount rate
increases.’’
ii. Disclosing the frequency with which the
rate may increase includes disclosing when
the increase will take effect; for example:
A. ‘‘An increase will take effect on the day
that the Treasury bill rate increases.’’
B. ‘‘An increase in the Federal Reserve
discount rate will take effect on the first day
of the creditor’s billing cycle.’’
3. Variable-rate plan—limitations on
increase. In disclosing any limitations on rate
increases, limitations such as the maximum
increase per year or the maximum increase
over the duration of the plan must be
disclosed. When there are no limitations, the
creditor may, but need not, disclose that fact.
Legal limits such as usury or rate ceilings
under State or Federal statutes or regulations
need not be disclosed. Examples of
limitations that must be disclosed include:
i. ‘‘The rate on the plan will not exceed
25% annual percentage rate.’’
ii. ‘‘Not more than 1⁄2 of 1% increase in the
annual percentage rate per year will occur.’’
4. Variable-rate plan—effects of increase.
Examples of effects of rate increases that
must be disclosed include:
i. Any requirement for additional collateral
if the annual percentage rate increases
beyond a specified rate.
ii. Any increase in the scheduled minimum
periodic payment amount.
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5. Discounted variable-rate plans. In some
variable-rate plans, creditors may set an
initial interest rate that is not determined by
the index or formula used to make later
interest rate adjustments. Typically, this
initial rate is lower than the rate would be
if it were calculated using the index or
formula.
i. For example, a creditor may calculate
interest rates according to a formula using the
six-month Treasury bill rate plus a 2 percent
margin. If the current Treasury bill rate is 10
percent, the creditor may forgo the 2 percent
spread and charge only 10 percent for a
limited time, instead of setting an initial rate
of 12 percent, or the creditor may disregard
the index or formula and set the initial rate
at 9 percent.
ii. When creditors disclose in the accountopening disclosures an initial rate that is not
calculated using the index or formula for
later rate adjustments, the disclosure should
reflect:
A. The initial rate (expressed as a periodic
rate and a corresponding annual percentage
rate), together with a statement of how long
the initial rate will remain in effect;
B. The current rate that would have been
applied using the index or formula (also
expressed as a periodic rate and a
corresponding annual percentage rate); and
C. The other variable-rate information
required by § 226.6(b)(4)(ii).
6(b)(4)(iii) Rate changes not due to index
or formula.
1. Events that cause the initial rate to
change.
i. Changes based on expiration of time
period. If the initial rate will change at the
expiration of a time period, creditors that
disclose the initial rate in the accountopening disclosure must identify the
expiration date and the fact that the initial
rate will end at that time.
ii. Changes based on specified contract
terms. If the account agreement provides that
the creditor may change the initial rate upon
the occurrence of specified event or events,
the creditor must identify the event or events.
Examples include the consumer not making
the required minimum payment when due,
or the termination of an employee preferred
rate when the employment relationship is
terminated.
2. Rate that will apply after initial rate
changes.
i. Increased margins. If the initial rate is
based on an index and the rate may increase
due to a change in the margin applied to the
index, the creditor must disclose the
increased margin. If more than one margin
could apply, the creditor may disclose the
highest margin.
ii. Risk-based pricing. In some plans, the
amount of the rate change depends on how
the creditor weighs the occurrence of events
specified in the account agreement that
authorize the creditor to change rates, as well
as other factors. Creditors must state the
increased rate that may apply. At the
creditor’s option, the creditor may state the
possible rates as a range, or by stating only
the highest rate that could be assessed. The
creditor must disclose the period for which
the increased rate will remain in effect, such
as ‘‘until you make three timely payments,’’
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or if there is no limitation, the fact that the
increased rate may remain indefinitely.
3. Effect of rate change on balances.
Creditors must disclose information to
consumers about the balance to which the
new rate will apply and the balance to which
the current rate at the time of the change will
apply. Creditors that are subject to 12 CFR
§ 227.24 or similar law may be subject to
certain restrictions on the application of
increased rates to certain balances.
6(b)(5) Additional disclosures for open-end
(not home-secured) plans.
(6)(b)(5)(i) Voluntary credit insurance, debt
cancellation or debt suspension.
1. Timing. Under § 226.4(d), disclosures
required to exclude the cost of voluntary
credit insurance or debt cancellation or debt
suspension coverage from the finance charge
must be provided before the consumer agrees
to the purchase of the insurance or coverage.
Creditors comply with § 226.6(b)(5)(i) if they
provide those disclosures in accordance with
§ 226.4(d). For example, if the disclosures
required by § 226.4(d) are provided at
application, creditors need not repeat those
disclosures at account opening.
6(b)(5)(ii) Security interests.
1. General. Creditors are not required to
use specific terms to describe a security
interest, or to explain the type of security or
the creditor’s rights with respect to the
collateral.
2. Identification of property. Creditors
sufficiently identify collateral by type by
stating, for example, motor vehicle or
household appliances. (Creditors should be
aware, however, that the federal credit
practices rules, as well as some state laws,
prohibit certain security interests in
household goods.) The creditor may, at its
option, provide a more specific identification
(for example, a model and serial number.)
3. Spreader clause. If collateral for
preexisting credit with the creditor will
secure the plan being opened, the creditor
must disclose that fact. (Such security
interests may be known as ‘‘spreader’’ or
‘‘dragnet’’ clauses, or as ‘‘crosscollateralization’’ clauses.) The creditor need
not specifically identify the collateral; a
reminder such as ‘‘collateral securing other
loans with us may also secure this loan’’ is
sufficient. At the creditor’s option, a more
specific description of the property involved
may be given.
4. Additional collateral. If collateral is
required when advances reach a certain
amount, the creditor should disclose the
information available at the time of the
account-opening disclosures. For example, if
the creditor knows that a security interest
will be taken in household goods if the
consumer’s balance exceeds $1,000, the
creditor should disclose accordingly. If the
creditor knows that security will be required
if the consumer’s balance exceeds $1,000, but
the creditor does not know what security will
be required, the creditor must disclose on the
initial disclosure statement that security will
be required if the balance exceeds $1,000,
and the creditor must provide a change-interms notice under § 226.9(c) at the time the
security is taken. (See comment 6(b)(5)(ii)–2.)
5. Collateral from third party. Security
interests taken in connection with the plan
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must be disclosed, whether the collateral is
owned by the consumer or a third party.
6(b)(5)(iii) Statement of billing rights.
1. See the commentary to Model Forms G–
3(A) and G–4(A).
Section 226.7—Periodic Statement
1. Multifeatured plans. Some plans involve
a number of different features, such as
purchases, cash advances, or overdraft
checking. Groups of transactions subject to
different finance charge terms because of the
dates on which the transactions took place
are treated like different features for purposes
of disclosures on the periodic statements.
The commentary includes additional
guidance for multifeatured plans.
7(a) Rules affecting home-equity plans.
7(a)(1) Previous balance.
1. Credit balances. If the previous balance
is a credit balance, it must be disclosed in
such a way so as to inform the consumer that
it is a credit balance, rather than a debit
balance.
2. Multifeatured plans. In a multifeatured
plan, the previous balance may be disclosed
either as an aggregate balance for the account
or as separate balances for each feature (for
example, a previous balance for purchases
and a previous balance for cash advances). If
separate balances are disclosed, a total
previous balance is optional.
3. Accrued finance charges allocated from
payments. Some open-end credit plans
provide that the amount of the finance charge
that has accrued since the consumer’s last
payment is directly deducted from each new
payment, rather than being separately added
to each statement and reflected as an increase
in the obligation. In such a plan, the previous
balance need not reflect finance charges
accrued since the last payment.
7(a)(2) Identification of transactions.
1. Multifeatured plans. In identifying
transactions under § 226.7(a)(2) for
multifeatured plans, creditors may, for
example, choose to arrange transactions by
feature (such as disclosing sale transactions
separately from cash advance transactions) or
in some other clear manner, such as by
arranging the transactions in general
chronological order.
2. Automated teller machine (ATM)
charges imposed by other institutions in
shared or interchange systems. A charge
imposed on the cardholder by an institution
other than the card issuer for the use of the
other institution’s ATM in a shared or
interchange system and included by the
terminal-operating institution in the amount
of the transaction need not be separately
disclosed on the periodic statement.
7(a)(3) Credits.
1. Identification—sufficiency. The creditor
need not describe each credit by type
(returned merchandise, rebate of finance
charge, etc.)—‘‘credit’’ would suffice—except
if the creditor is using the periodic statement
to satisfy the billing-error correction notice
requirement. (See the commentary to
§ 226.13(e) and (f).)
2. Format. A creditor may list credits
relating to credit extensions (payments,
rebates, etc.) together with other types of
credits (such as deposits to a checking
account), as long as the entries are identified
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so as to inform the consumer which type of
credit each entry represents.
3. Date. If only one date is disclosed (that
is, the crediting date as required by the
regulation), no further identification of that
date is necessary. More than one date may be
disclosed for a single entry, as long as it is
clear which date represents the date on
which credit was given.
4. Totals. A total of amounts credited
during the billing cycle is not required.
7(a)(4) Periodic rates.
1. Disclosure of periodic rates—whether or
not actually applied. Except as provided in
§ 226.7(a)(4)(ii), any periodic rate that may be
used to compute finance charges (and its
corresponding annual percentage rate) must
be disclosed whether or not it is applied
during the billing cycle. For example:
i. If the consumer’s account has both a
purchase feature and a cash advance feature,
the creditor must disclose the rate for each,
even if the consumer only makes purchases
on the account during the billing cycle.
ii. If the rate varies (such as when it is tied
to a particular index), the creditor must
disclose each rate in effect during the cycle
for which the statement was issued.
2. Disclosure of periodic rates required
only if imposition possible. With regard to
the periodic rate disclosure (and its
corresponding annual percentage rate), only
rates that could have been imposed during
the billing cycle reflected on the periodic
statement need to be disclosed. For example:
i. If the creditor is changing rates effective
during the next billing cycle (because of a
variable-rate plan), the rates required to be
disclosed under § 226.7(a)(4) are only those
in effect during the billing cycle reflected on
the periodic statement. For example, if the
monthly rate applied during May was 1.5%,
but the creditor will increase the rate to 1.8%
effective June 1, 1.5% (and its corresponding
annual percentage rate) is the only required
disclosure under § 226.7(a)(4) for the periodic
statement reflecting the May account activity.
ii. If rates applicable to a particular type of
transaction changed after a certain date and
the old rate is only being applied to
transactions that took place prior to that date,
the creditor need not continue to disclose the
old rate for those consumers that have no
outstanding balances to which that rate could
be applied.
3. Multiple rates—same transaction. If two
or more periodic rates are applied to the
same balance for the same type of transaction
(for example, if the finance charge consists of
a monthly periodic rate of 1.5% applied to
the outstanding balance and a required credit
life insurance component calculated at 0.1%
per month on the same outstanding balance),
the creditor may do either of the following:
i. Disclose each periodic rate, the range of
balances to which it is applicable, and the
corresponding annual percentage rate for
each. (For example, 1.5% monthly, 18%
annual percentage rate; 0.1% monthly, 1.2%
annual percentage rate.)
ii. Disclose one composite periodic rate
(that is, 1.6% per month) along with the
applicable range of balances and the
corresponding annual percentage rate.
4. Corresponding annual percentage rate.
In disclosing the annual percentage rate that
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corresponds to each periodic rate, the
creditor may use ‘‘corresponding annual
percentage rate,’’ ‘‘nominal annual
percentage rate,’’ ‘‘corresponding nominal
annual percentage rate,’’ or similar phrases.
5. Rate same as actual annual percentage
rate. When the corresponding rate is the
same as the annual percentage rate disclosed
under § 226.7(a)(7), the creditor need disclose
only one annual percentage rate, but must
use the phrase ‘‘annual percentage rate.’’
6. Range of balances. See comment
6(a)(1)(ii)–1. A creditor is not required to
adjust the range of balances disclosure to
reflect the balance below which only a
minimum charge applies.
7(a)(5) Balance on which finance charge
computed.
1. Limitation to periodic rates. Section
226.7(a)(5) only requires disclosure of the
balance(s) to which a periodic rate was
applied and does not apply to balances on
which other kinds of finance charges (such
as transaction charges) were imposed. For
example, if a consumer obtains a $1,500 cash
advance subject to both a 1% transaction fee
and a 1% monthly periodic rate, the creditor
need only disclose the balance subject to the
monthly rate (which might include portions
of earlier cash advances not paid off in
previous cycles).
2. Split rates applied to balance ranges. If
split rates were applied to a balance because
different portions of the balance fall within
two or more balance ranges, the creditor need
not separately disclose the portions of the
balance subject to such different rates since
the range of balances to which the rates apply
has been separately disclosed. For example,
a creditor could disclose a balance of $700
for purchases even though a monthly
periodic rate of 1.5% applied to the first
$500, and a monthly periodic rate of 1% to
the remainder. This option to disclose a
combined balance does not apply when the
finance charge is computed by applying the
split rates to each day’s balance (in contrast,
for example, to applying the rates to the
average daily balance). In that case, the
balances must be disclosed using any of the
options that are available if two or more daily
rates are imposed. (See comment 7(a)(5)–5.)
3. Monthly rate on average daily balance.
Creditors may apply a monthly periodic rate
to an average daily balance.
4. Multifeatured plans. In a multifeatured
plan, the creditor must disclose a separate
balance (or balances, as applicable) to which
a periodic rate was applied for each feature
or group of features subject to different
periodic rates or different balance
computation methods. Separate balances are
not required, however, merely because a
grace period is available for some features but
not others. A total balance for the entire plan
is optional. This does not affect how many
balances the creditor must disclose—or may
disclose—within each feature. (See, for
example, comment 7(a)(5)–5.)
5. Daily rate on daily balances. i. If the
finance charge is computed on the balance
each day by application of one or more daily
periodic rates, the balance on which the
finance charge was computed may be
disclosed in any of the following ways for
each feature:
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ii. If a single daily periodic rate is imposed,
the balance to which it is applicable may be
stated as:
A. A balance for each day in the billing
cycle.
B. A balance for each day in the billing
cycle on which the balance in the account
changes.
C. The sum of the daily balances during the
billing cycle.
D. The average daily balance during the
billing cycle, in which case the creditor shall
explain that the average daily balance is or
can be multiplied by the number of days in
the billing cycle and the periodic rate applied
to the product to determine the amount of the
finance charge.
iii. If two or more daily periodic rates may
be imposed, the balances to which the rates
are applicable may be stated as:
A. A balance for each day in the billing
cycle.
B. A balance for each day in the billing
cycle on which the balance in the account
changes.
C. Two or more average daily balances,
each applicable to the daily periodic rates
imposed for the time that those rates were in
effect, as long as the creditor explains that
the finance charge is or may be determined
by (1) multiplying each of the average
balances by the number of days in the billing
cycle (or if the daily rate varied during the
cycle, by multiplying by the number of days
the applicable rate was in effect), (2)
multiplying each of the results by the
applicable daily periodic rate, and (3) adding
these products together.
6. Explanation of balance computation
method. See the commentary to 6(a)(1)(iii).
7. Information to compute balance. In
connection with disclosing the finance
charge balance, the creditor need not give the
consumer all of the information necessary to
compute the balance if that information is
not otherwise required to be disclosed. For
example, if current purchases are included
from the date they are posted to the account,
the posting date need not be disclosed.
8. Non-deduction of credits. The creditor
need not specifically identify the total dollar
amount of credits not deducted in computing
the finance charge balance. Disclosure of the
amount of credits not deducted is
accomplished by listing the credits
(§ 226.7(a)(3)) and indicating which credits
will not be deducted in determining the
balance (for example, ‘‘credits after the 15th
of the month are not deducted in computing
the finance charge.’’).
9. Use of one balance computation method
explanation when multiple balances
disclosed. Sometimes the creditor will
disclose more than one balance to which a
periodic rate was applied, even though each
balance was computed using the same
balance computation method. For example, if
a plan involves purchases and cash advances
that are subject to different rates, more than
one balance must be disclosed, even though
the same computation method is used for
determining the balance for each feature. In
these cases, one explanation of the balance
computation method is sufficient. Sometimes
the creditor separately discloses the portions
of the balance that are subject to different
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rates because different portions of the
balance fall within two or more balance
ranges, even when a combined balance
disclosure would be permitted under
comment 7(a)(5)–2. In these cases, one
explanation of the balance computation
method is also sufficient (assuming, of
course, that all portions of the balance were
computed using the same method).
7(a)(6) Amount of finance charge and other
charges.
Paragraph 7(a)(6)(i).
1. Total. A total finance charge amount for
the plan is not required.
2. Itemization—types of finance charges.
Each type of finance charge (such as periodic
rates, transaction charges, and minimum
charges) imposed during the cycle must be
separately itemized; for example, disclosure
of only a combined finance charge
attributable to both a minimum charge and
transaction charges would not be
permissible. Finance charges of the same
type may be disclosed, however, individually
or as a total. For example, five transaction
charges of $1 may be listed separately or as
$5.
3. Itemization—different periodic rates.
Whether different periodic rates are
applicable to different types of transactions
or to different balance ranges, the creditor
may give the finance charge attributable to
each rate or may give a total finance charge
amount. For example, if a creditor charges
1.5% per month on the first $500 of a balance
and 1% per month on amounts over $500,
the creditor may itemize the two components
($7.50 and $1.00) of the $8.50 charge, or may
disclose $8.50.
4. Multifeatured plans. In a multifeatured
plan, in disclosing the amount of the finance
charge attributable to the application of
periodic rates no total periodic rate
disclosure for the entire plan need be given.
5. Finance charges not added to account.
A finance charge that is not included in the
new balance because it is payable to a third
party (such as required life insurance) must
still be shown on the periodic statement as
a finance charge.
6. Finance charges other than periodic
rates. See comment 6(a)(1)(iv)–1 for
examples.
7. Accrued finance charges allocated from
payments. Some plans provide that the
amount of the finance charge that has
accrued since the consumer’s last payment is
directly deducted from each new payment,
rather than being separately added to each
statement and therefore reflected as an
increase in the obligation. In such a plan, no
disclosure is required of finance charges that
have accrued since the last payment.
8. Start-up fees. Points, loan fees, and
similar finance charges relating to the
opening of the account that are paid prior to
the issuance of the first periodic statement
need not be disclosed on the periodic
statement. If, however, these charges are
financed as part of the plan, including
charges that are paid out of the first advance,
the charges must be disclosed as part of the
finance charge on the first periodic
statement. However, they need not be
factored into the annual percentage rate. (See
§ 226.14(c)(3).)
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Paragraph 7(a)(6)(ii).
1. Identification. In identifying any other
charges actually imposed during the billing
cycle, the type is adequately described as late
charge or membership fee, for example.
Similarly, closing costs or settlement costs,
for example, may be used to describe charges
imposed in connection with real estate
transactions that are excluded from the
finance charge under § 226.4(c)(7), if the
same term (such as closing costs) was used
in the initial disclosures and if the creditor
chose to itemize and individually disclose
the costs included in that term. Even though
the taxes and filing or notary fees excluded
from the finance charge under § 226.4(e) are
not required to be disclosed as other charges
under § 226.6(a)(2), these charges may be
included in the amount shown as closing
costs or settlement costs on the periodic
statement, if the charges were itemized and
disclosed as part of the closing costs or
settlement costs on the initial disclosure
statement. (See comment 6(a)(2)–1 for
examples of other charges.)
2. Date. The date of imposing or debiting
other charges need not be disclosed.
3. Total. Disclosure of the total amount of
other charges is optional.
4. Itemization—types of other charges.
Each type of other charge (such as latepayment charges, over-the-credit-limit
charges, and membership fees) imposed
during the cycle must be separately itemized;
for example, disclosure of only a total of
other charges attributable to both an over-thecredit-limit charge and a late-payment charge
would not be permissible. Other charges of
the same type may be disclosed, however,
individually or as a total. For example, three
fees of $3 for providing copies related to the
resolution of a billing error could be listed
separately or as $9.
7(a)(7) Annual percentage rate.
1. Plans subject to the requirements of
§ 226.5b. For home-equity plans subject to
the requirements of § 226.5b, creditors are
not required to disclose an effective annual
percentage rate. Creditors that state an
annualized rate in addition to the
corresponding annual percentage rate
required by § 226.7(a)(4) must calculate that
rate in accordance with § 226.14(c).
2. Labels. Creditors that choose to disclose
an annual percentage rate calculated under
§ 226.14(c) and label the figure as ‘‘annual
percentage rate’’ must label the periodic rate
expressed as an annualized rate as the
‘‘corresponding APR,’’ ‘‘nominal APR,’’ or a
similar phrase as provided in comment
7(a)(4)–4. Creditors also comply with the
label requirement if the rate calculated under
§ 226.14(c) is described as the ‘‘effective
APR’’ or something similar. For those
creditors, the periodic rate expressed as an
annualized rate could be labeled ‘‘annual
percentage rate,’’ consistent with the
requirement under § 226.7(b)(4). If the two
rates represent different values, creditors
must label the rates differently to meet the
clear and conspicuous standard under
§ 226.5(a)(1).
7(a)(8) Grace period.
1. Terminology. Although the creditor is
required to indicate any time period the
consumer may have to pay the balance
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outstanding without incurring additional
finance charges, no specific wording is
required, so long as the language used is
consistent with that used on the accountopening disclosure statement. For example,
‘‘To avoid additional finance charges, pay the
new balance before lllll’’ would
suffice.
7(a)(9) Address for notice of billing errors.
1. Terminology. The periodic statement
should indicate the general purpose for the
address for billing-error inquiries, although a
detailed explanation or particular wording is
not required.
2. Telephone number. A telephone
number, e-mail address, or Web site location
may be included, but the mailing address for
billing-error inquiries, which is the required
disclosure, must be clear and conspicuous.
The address is deemed to be clear and
conspicuous if a precautionary instruction is
included that telephoning or notifying the
creditor by e-mail or Web site will not
preserve the consumer’s billing rights, unless
the creditor has agreed to treat billing error
notices provided by electronic means as
written notices, in which case the
precautionary instruction is required only for
telephoning.
7(a)(10) Closing date of billing cycle; new
balance.
1. Credit balances. See comment 7(a)(1)–1.
2. Multifeatured plans. In a multifeatured
plan, the new balance may be disclosed for
each feature or for the plan as a whole. If
separate new balances are disclosed, a total
new balance is optional.
3. Accrued finance charges allocated from
payments. Some plans provide that the
amount of the finance charge that has
accrued since the consumer’s last payment is
directly deducted from each new payment,
rather than being separately added to each
statement and therefore reflected as an
increase in the obligation. In such a plan, the
new balance need not reflect finance charges
accrued since the last payment.
7(b) Rules affecting open-end (not homesecured) plans.
1. Deferred interest transactions. Creditors
offer a variety of payment plans for purchases
that permit consumers to avoid interest
charges if the purchase balance is paid in full
by a certain date. The following provides
guidance for a deferred interest plan where,
for example, no interest charge is imposed on
a $500 purchase made in January if the $500
balance is paid by March 31. The following
guidance does not apply to card issuers that
are subject to 12 CFR § 227.24 or similar law
which does not permit the assessment of
deferred interest.
i. Annual percentage rates. Under
§ 226.7(b)(4), creditors must disclose each
annual percentage rate that may be used to
compute the interest charge. Under some
plans with a deferred interest feature, if the
deferred interest balance is not paid by a
certain date, March 31 in this example,
interest charges applicable to the billing
cycles between the date of purchase in
January and March 31 may be imposed.
Annual percentage rates that may apply to
the deferred interest balance ($500 in this
example) if the balance is not paid in full by
March 31 must appear on periodic statements
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for the billing cycles between the date of
purchase and March 31. However, if the
consumer does not pay the deferred interest
balance by March 31, the creditor is not
required to identify, on the periodic
statement disclosing the interest charge for
the deferred interest balance, annual
percentage rates that have been disclosed in
previous billing cycles between the date of
purchase and March 31.
ii. Balances subject to periodic rates.
Under § 226.7(b)(5), creditors must disclose
the balances subject to interest during a
billing cycle. The deferred interest balance
($500 in this example) is not subject to
interest for billing cycles between the date of
purchase and March 31 in this example.
Periodic statements sent for those billing
cycles should not include the deferred
interest balance in the balance disclosed
under § 226.7(b)(5). At the creditor’s option,
this amount may be separately disclosed on
periodic statements provided it is identified
by a term other than the term used to identify
the balance disclosed under § 226.7(b)(5)
(such as ‘‘deferred interest balance’’). During
any billing cycle in which an interest charge
on the deferred interest balance is debited to
the account, the balance disclosed under
§ 226.7(b)(5) should include the deferred
interest balance for that billing cycle.
iii. Amount of interest charge. Under
§ 226.7(b)(6)(ii), creditors must disclose
interest charges imposed during a billing
cycle. For some deferred interest purchases,
the creditor may impose interest from the
date of purchase if the deferred interest
balance ($500 in this example) is not paid in
full by March 31 in this example, but
otherwise will not impose interest for billing
cycles between the date of purchase and
March 31. Periodic statements for billing
cycles preceding March 31 in this example
should not include in the interest charge
disclosed under § 226.7(b)(6)(ii) the amounts
a consumer may owe if the deferred interest
balance is not paid in full by March 31. In
this example, the February periodic
statement should not identify as interest
charges interest attributable to the $500
January purchase. At the creditor’s option,
this amount may be separately disclosed on
periodic statements provided it is identified
by a term other than ‘‘interest charge’’ (such
as ‘‘contingent interest charge’’ or ‘‘deferred
interest charge’’). The interest charge on a
deferred interest balance should be reflected
on the periodic statement under
§ 226.7(b)(6)(ii) for the billing cycle in which
the interest charge is debited to the account.
iv. Grace period. Assuming monthly billing
cycles ending at month-end and a grace
period ending on the 25th of the following
month, the following are four examples
illustrating how a creditor may comply with
the requirement to disclose the grace period
applicable to a deferred interest balance
($500 in this example) and with the 14-day
rule for mailing or delivering periodic
statements before imposing finance charges
(see § 226.5):
A. The creditor could include the $500
purchase on the periodic statement reflecting
account activity for February and sent on
March 1 and identify March 31 as the
payment-due date for the $500 purchase.
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(The creditor could also identify March 31 as
the payment-due date for any other amounts
that would normally be due on March 25.)
B. The creditor could include the $500
purchase on the periodic statement reflecting
activity for March and sent on April 1 and
identify April 25 as the payment-due date for
the $500 purchase, permitting the consumer
to avoid finance charges if the $500 is paid
in full by April 25.
C. The creditor could include the $500
purchase and its due date on each periodic
statement sent during the deferred interest
period (January, February, and March in this
example).
D. If the due date for the deferred interest
balance is March 7 (instead of March 31), the
creditor could include the $500 purchase and
its due date on the periodic statement
reflecting activity for January and sent on
February 1, the most recent statement sent at
least 14 days prior to the due date.
7(b)(1) Previous balance.
1. Credit balances. If the previous balance
is a credit balance, it must be disclosed in
such a way so as to inform the consumer that
it is a credit balance, rather than a debit
balance.
2. Multifeatured plans. In a multifeatured
plan, the previous balance may be disclosed
either as an aggregate balance for the account
or as separate balances for each feature (for
example, a previous balance for purchases
and a previous balance for cash advances). If
separate balances are disclosed, a total
previous balance is optional.
3. Accrued finance charges allocated from
payments. Some open-end credit plans
provide that the amount of the finance charge
that has accrued since the consumer’s last
payment is directly deducted from each new
payment, rather than being separately added
to each statement and reflected as an increase
in the obligation. In such a plan, the previous
balance need not reflect finance charges
accrued since the last payment.
7(b)(2) Identification of transactions.
1. Multifeatured plans. Creditors may, but
are not required to, arrange transactions by
feature (such as disclosing purchase
transactions separately from cash advance
transactions). Pursuant to § 226.7(b)(6),
however, creditors must group all fees and all
interest separately from transactions and may
not disclose any fees or interest charges with
transactions.
2. Automated teller machine (ATM)
charges imposed by other institutions in
shared or interchange systems. A charge
imposed on the cardholder by an institution
other than the card issuer for the use of the
other institution’s ATM in a shared or
interchange system and included by the
terminal-operating institution in the amount
of the transaction need not be separately
disclosed on the periodic statement.
7(b)(3) Credits.
1. Identification—sufficiency. The creditor
need not describe each credit by type
(returned merchandise, rebate of finance
charge, etc.)—‘‘credit’’ would suffice—except
if the creditor is using the periodic statement
to satisfy the billing-error correction notice
requirement. (See the commentary to
§ 226.13(e) and (f).) Credits may be
distinguished from transactions in any way
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that is clear and conspicuous, for example,
by use of debit and credit columns or by use
of plus signs and/or minus signs.
2. Date. If only one date is disclosed (that
is, the crediting date as required by the
regulation), no further identification of that
date is necessary. More than one date may be
disclosed for a single entry, as long as it is
clear which date represents the date on
which credit was given.
3. Totals. A total of amounts credited
during the billing cycle is not required.
7(b)(4) Periodic rates.
1. Disclosure of periodic interest rates—
whether or not actually applied. Except as
provided in § 226.7(b)(4)(ii), any periodic
interest rate that may be used to compute
finance charges, expressed as and labeled
‘‘Annual Percentage Rate,’’ must be disclosed
whether or not it is applied during the billing
cycle. For example:
i. If the consumer’s account has both a
purchase feature and a cash advance feature,
the creditor must disclose the annual
percentage rate for each, even if the
consumer only makes purchases on the
account during the billing cycle.
ii. If the annual percentage rate varies
(such as when it is tied to a particular index),
the creditor must disclose each annual
percentage rate in effect during the cycle for
which the statement was issued.
2. Disclosure of periodic interest rates
required only if imposition possible. With
regard to the periodic interest rate disclosure
(and its corresponding annual percentage
rate), only rates that could have been
imposed during the billing cycle reflected on
the periodic statement need to be disclosed.
For example:
i. If the creditor is changing annual
percentage rates effective during the next
billing cycle (either because it is changing
terms or because of a variable-rate plan), the
annual percentage rates required to be
disclosed under § 226.7(b)(4) are only those
in effect during the billing cycle reflected on
the periodic statement. For example, if the
annual percentage rate applied during May
was 18%, but the creditor will increase the
rate to 21% effective June 1, 18% is the only
required disclosure under § 226.7(b)(4) for
the periodic statement reflecting the May
account activity.
ii. If the consumer has an overdraft line
that might later be expanded upon the
consumer’s request to include secured
advances, the rates for the secured advance
feature need not be given until such time as
the consumer has requested and received
access to the additional feature.
iii. If annual percentage rates applicable to
a particular type of transaction changed after
a certain date and the old rate is only being
applied to transactions that took place prior
to that date, the creditor need not continue
to disclose the old rate for those consumers
that have no outstanding balances to which
that rate could be applied.
3. Multiple rates—same transaction. If two
or more periodic rates are applied to the
same balance for the same type of transaction
(for example, if the interest charge consists of
a monthly periodic interest rate of 1.5%
applied to the outstanding balance and a
required credit life insurance component
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calculated at 0.1% per month on the same
outstanding balance), creditors must disclose
the interest periodic rate, expressed as an
18% annual percentage rate and the range of
balances to which it is applicable. Costs
attributable to the credit life insurance
component must be disclosed as a fee under
§ 226.7(b)(6)(iii).
4. Fees. Creditors that identify fees in
accordance with § 226.7(b)(6)(iii) need not
identify the periodic rate at which a fee
would accrue if the fee remains unpaid. For
example, assume a fee is imposed for a late
payment in the previous cycle and that the
fee, unpaid, would be included in the
purchases balance and accrue interest at the
rate for purchases. The creditor need not
separately disclose that the purchase rate
applies to the portion of the purchases
balance attributable to the unpaid fee.
5. Ranges of balances. See comment
6(b)(4)(i)(B)–1. A creditor is not required to
adjust the range of balances disclosure to
reflect the balance below which only a
minimum charge applies.
6. Deferred interest transactions. See
comment 7(b)–1.
7(b)(5) Balance on which finance charge
computed.
1. Split rates applied to balance ranges. If
split rates were applied to a balance because
different portions of the balance fall within
two or more balance ranges, the creditor need
not separately disclose the portions of the
balance subject to such different rates since
the range of balances to which the rates apply
has been separately disclosed. For example,
a creditor could disclose a balance of $700
for purchases even though a monthly
periodic rate of 1.5% applied to the first
$500, and a monthly periodic rate of 1% to
the remainder. This option to disclose a
combined balance does not apply when the
interest charge is computed by applying the
split rates to each day’s balance (in contrast,
for example, to applying the rates to the
average daily balance). In that case, the
balances must be disclosed using any of the
options that are available if two or more daily
rates are imposed. (See comment 7(b)(5)–4.)
2. Monthly rate on average daily balance.
Creditors may apply a monthly periodic rate
to an average daily balance.
3. Multifeatured plans. In a multifeatured
plan, the creditor must disclose a separate
balance (or balances, as applicable) to which
a periodic rate was applied for each feature.
Separate balances are not required, however,
merely because a grace period is available for
some features but not others. A total balance
for the entire plan is optional. This does not
affect how many balances the creditor must
disclose—or may disclose—within each
feature. (See, for example, comments 7(b)(5)–
4 and 7(b)(4)–5.)
4. Daily rate on daily balance. i. If a
finance charge is computed on the balance
each day by application of one or more daily
periodic interest rates, the balance on which
the interest charge was computed may be
disclosed in any of the following ways for
each feature:
ii. If a single daily periodic interest rate is
imposed, the balance to which it is
applicable may be stated as:
A. A balance for each day in the billing
cycle.
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5477
B. A balance for each day in the billing
cycle on which the balance in the account
changes.
C. The sum of the daily balances during the
billing cycle.
D. The average daily balance during the
billing cycle, in which case the creditor may,
at its option, explain that the average daily
balance is or can be multiplied by the
number of days in the billing cycle and the
periodic rate applied to the product to
determine the amount of interest.
iii. If two or more daily periodic interest
rates may be imposed, the balances to which
the rates are applicable may be stated as:
A. A balance for each day in the billing
cycle.
B. A balance for each day in the billing
cycle on which the balance in the account
changes.
C. Two or more average daily balances,
each applicable to the daily periodic interest
rates imposed for the time that those rates
were in effect. The creditor may, at its option,
explain that interest is or may be determined
by multiplying each of the average balances
by the number of days in the billing cycle (or
if the daily rate varied during the cycle, by
multiplying by the number of days the
applicable rate was in effect), multiplying
each of the results by the applicable daily
periodic rate, and adding these products
together.
5. Information to compute balance. In
connection with disclosing the interest
charge balance, the creditor need not give the
consumer all of the information necessary to
compute the balance if that information is
not otherwise required to be disclosed. For
example, if current purchases are included
from the date they are posted to the account,
the posting date need not be disclosed.
6. Non-deduction of credits. The creditor
need not specifically identify the total dollar
amount of credits not deducted in computing
the finance charge balance. Disclosure of the
amount of credits not deducted is
accomplished by listing the credits
(§ 226.7(b)(3)) and indicating which credits
will not be deducted in determining the
balance (for example, ‘‘credits after the 15th
of the month are not deducted in computing
the interest charge.’’).
7. Use of one balance computation method
explanation when multiple balances
disclosed. Sometimes the creditor will
disclose more than one balance to which a
periodic rate was applied, even though each
balance was computed using the same
balance computation method. For example, if
a plan involves purchases and cash advances
that are subject to different rates, more than
one balance must be disclosed, even though
the same computation method is used for
determining the balance for each feature. In
these cases, one explanation or a single
identification of the name of the balance
computation method is sufficient. Sometimes
the creditor separately discloses the portions
of the balance that are subject to different
rates because different portions of the
balance fall within two or more balance
ranges, even when a combined balance
disclosure would be permitted under
comment 7(b)(5)–1. In these cases, one
explanation or a single identification of the
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name of the balance computation method is
also sufficient (assuming, of course, that all
portions of the balance were computed using
the same method).
8. Deferred interest transactions. See
comment 7(b)–1.
7(b)(6) Charges imposed.
1. Examples of charges. See commentary to
§ 226.6(b)(3).
2. Fees. Costs attributable to periodic rates
other than interest charges shall be disclosed
as a fee. For example, if a consumer obtains
credit life insurance that is calculated at
0.1% per month on an outstanding balance
and a monthly interest rate of 1.5% applies
to the same balance, the creditor must
disclose the dollar cost attributable to interest
as an ‘‘interest charge’’ and the credit
insurance cost as a ‘‘fee.’’
3. Total fees for calendar year to date.
i. Monthly statements. Some creditors send
monthly statements but the statement periods
do not coincide with the calendar month. For
creditors sending monthly statements, the
following comply with the requirement to
provide calendar year-to-date totals.
A. A creditor may disclose a calendar-yearto-date total at the end of the calendar year
by aggregating fees for 12 monthly cycles,
starting with the period that begins during
January and finishing with the period that
begins during December. For example, if
statement periods begin on the 10th day of
each month, the statement covering
December 10, 2011 through January 9, 2012,
may disclose the year-to-date total for fees
imposed from January 10, 2011, through
January 9, 2012. Alternatively, the creditor
could provide a statement for the cycle
ending January 9, 2012, showing the year-todate total for fees imposed January 1, 2011,
through December 31, 2011.
B. A creditor may disclose a calendar-yearto-date total at the end of the calendar year
by aggregating fees for 12 monthly cycles,
starting with the period that begins during
December and finishing with the period that
begins during November. For example, if
statement periods begin on the 10th day of
each month, the statement covering
November 10, 2011 through December 9,
2011, may disclose the year-to-date total for
fees imposed from December 10, 2010,
through December 9, 2011.
ii. Quarterly statements. Creditors issuing
quarterly statements may apply the guidance
set forth for monthly statements to comply
with the requirement to provide calendar
year-to-date totals on quarterly statements.
4. Minimum charge in lieu of interest. A
minimum charge imposed if a charge would
otherwise have been determined by applying
a periodic rate to a balance except for the fact
that such charge is smaller than the
minimum must be disclosed as a fee. For
example, assume a creditor imposes a
minimum charge of $1.50 in lieu of interest
if the calculated interest for a billing period
is less than that minimum charge. If the
interest calculated on a consumer’s account
for a particular billing period is 50 cents, the
minimum charge of $1.50 would apply. In
this case, the entire $1.50 would be disclosed
as a fee; the periodic statement would reflect
the $1.50 as a fee, and $0 in interest.
5. Adjustments to year-to-date totals. In
some cases, a creditor may provide a
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statement for the current period reflecting
that fees or interest charges imposed during
a previous period were waived or reversed
and credited to the account. Creditors may,
but are not required to, reflect the adjustment
in the year-to-date totals, nor, if an
adjustment is made, to provide an
explanation about the reason for the
adjustment. Such adjustments should not
affect the total fees or interest charges
imposed for the current statement period.
7(b)(7) Change-in-terms and increased
penalty rate summary for open-end (not
home-secured) plans.
1. Location of summary tables. If a changein-terms notice required by § 226.9(c)(2) is
provided on or with a periodic statement, a
tabular summary of key changes must appear
on the front of the statement. Similarly, if a
notice of a rate increase due to delinquency
or default or as a penalty required by
§ 226.9(g)(1) is provided on or with a
periodic statement, information required to
be provided about the increase, presented in
a table, must appear on the front of the
statement.
7(b)(8) Grace period.
1. Terminology. In describing the grace
period, the language used must be consistent
with that used on the account-opening
disclosure statement. (See § 226.5(a)(2)(i).)
2. Deferred interest transactions. See
comment 7(b)–1.
7(b)(9) Address for notice of billing errors.
1. Terminology. The periodic statement
should indicate the general purpose for the
address for billing-error inquiries, although a
detailed explanation or particular wording is
not required.
2. Telephone number. A telephone
number, e-mail address, or Web site location
may be included, but the mailing address for
billing-error inquiries, which is the required
disclosure, must be clear and conspicuous.
The address is deemed to be clear and
conspicuous if a precautionary instruction is
included that telephoning or notifying the
creditor by e-mail or Web site will not
preserve the consumer’s billing rights, unless
the creditor has agreed to treat billing error
notices provided by electronic means as
written notices, in which case the
precautionary instruction is required only for
telephoning.
7(b)(10) Closing date of billing cycle; new
balance.
1. Credit balances. See comment 7(b)(1)–1.
2. Multifeatured plans. In a multifeatured
plan, the new balance may be disclosed for
each feature or for the plan as a whole. If
separate new balances are disclosed, a total
new balance is optional.
3. Accrued finance charges allocated from
payments. Some plans provide that the
amount of the finance charge that has
accrued since the consumer’s last payment is
directly deducted from each new payment,
rather than being separately added to each
statement and therefore reflected as an
increase in the obligation. In such a plan, the
new balance need not reflect finance charges
accrued since the last payment.
7(b)(11) Due date; late payment costs.
1. Informal periods affecting late
payments. Although the terms of the account
agreement may provide that a creditor may
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assess a late-payment fee if a payment is not
received by a certain date, creditors
sometimes have an informal policy or
practice that delays the assessment of the
late-payment fee for payments received a
brief period of time after the date upon which
a creditor has the contractual right to impose
the fee. Creditors must disclose the due date
according to the legal obligation between the
parties, and need not consider the end of an
informal ‘‘courtesy period’’ as the due date
under § 226.7(b)(11).
2. Laws affecting assessment of latepayment fees. Some state or other laws
require that a certain number of days must
elapse following a due date before a latepayment fee may be imposed. For example,
assume a payment is due on March 10 and
state law provides that a late-payment fee
cannot be assessed before March 21.
Creditors must disclose the due date under
the terms of the legal obligation (March 10 in
this example), and not a date different than
the due date, such as when creditors are
required by state or other law to delay for a
specified period imposing a late-payment fee
when a payment is received after the
specified period following the due date
(March 21 in this example). Consumers’
rights under the state law to avoid the
imposition of late-payment fees during a
specified period following a due date are
unaffected by the disclosure requirement. In
this example, the creditor would disclose
March 10 as the due date for purposes of
§ 226.7(b)(11), but could not, under state law,
assess a late-payment fee before March 21.
3. Fee or rate triggered by multiple events.
If a late-payment fee or penalty rate is
triggered after multiple events, such as two
late payments in six months, the creditor
may, but is not required to, disclose the late
payment and penalty rate disclosure each
month. The disclosures must be included on
any periodic statement for which a late
payment could trigger the late-payment fee or
penalty rate, such as after the consumer made
one late payment in this example. For
example, if a cardholder has already made
one late payment, the disclosure must be on
each statement for the following five billing
cycles.
4. Range of late fees or penalty rates.
Creditors that impose a range of late-payment
fees or rates on an open-end (not homesecured) plan may state the highest fee or rate
along with an indication lower fees or rates
could be imposed. For example, a phrase
indicating the late-payment fee could be ‘‘up
to $29’’ complies with this requirement.
5. Penalty rate in effect. If the highest
penalty rate has previously been triggered on
an account, the creditor may, but is not
required to, delete the amount of the penalty
rate and the warning that the rate may be
imposed for an untimely payment, as not
applicable. Alternatively, the creditor may,
but is not required to, modify the language
to indicate that the penalty rate has been
increased due to previous late payments (if
applicable).
7(b)(12) Minimum payment.
1. Third parties. At their option, card
issuers and the Federal Trade Commission
(FTC) may use a third party to establish and
maintain a toll-free telephone number for use
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by the issuer or the FTC to provide the
generic repayment estimates or actual
repayment disclosures, as applicable.
2. Automated response systems or devices.
At their option, card issuers and the FTC may
use toll-free telephone numbers that connect
consumers to automated systems, such as an
interactive voice response system, through
which consumers may obtain the generic
repayment estimates or actual repayment
disclosures described in Appendix M1 or M2
to part 226, as applicable, by inputting
information using a touch-tone telephone or
similar device. However, consumers whose
telephones are not equipped to use such
automated devices must be provided the
opportunity to be connected to an individual
from whom the information may be obtained.
3. Toll-free telephone number. An issuer
may provide a toll-free telephone number
that is designed to handle customer service
calls generally, so long as the option to select
to receive the generic repayment estimate or
actual repayment disclosure, as applicable,
through that toll-free telephone number is
prominently disclosed to the consumer. For
automated systems, the option to select to
receive the generic repayment estimate or
actual repayment disclosure is prominently
disclosed to the consumer if it is listed as one
of the options in the first menu of options
given to the consumer, such as ‘‘Press or say
‘3’ if you would like an estimate of how long
it will take you to repay your balance if you
make only the minimum payment each
month.’’ If the automated system permits
callers to select the language in which the
call is conducted and in which information
is provided, the menu to select the language
may precede the menu with the option to
receive the generic repayment estimate or
actual repayment disclosure.
4. Web site address. When making the
minimum payment disclosure on the
periodic statement pursuant to
§ 226.7(b)(12)(ii) or (b)(12)(iii), an issuer at its
option may also include a reference to a Web
site address (in addition to the toll-free
telephone number) where its customers may
obtain generic repayment estimates or actual
repayment disclosures, so long as the
information provided on the Web site
complies with § 226.7(b)(12), and Appendix
M1 or M2 to part 226 as applicable. The Web
site link disclosed must take consumers
directly to the Web page where generic
repayment estimates or actual repayment
disclosures may be obtained.
5. Advertising or marketing information. If
a consumer requests the generic repayment
estimate or the actual repayment disclosure,
as applicable, the card issuer may not
provide advertisements or marketing
materials to the consumer (except for
providing the name of the issuer) prior to
providing the information required or
permitted by Appendix M1 or M2 to part
226, as applicable. Educational materials that
do not solicit business are not considered
advertisements or marketing materials for
this purpose. Examples:
i. Toll-free telephone number. As described
in comment 7(b)(12)–3, an issuer may
provide a toll-free telephone number that is
designed to handle customer service calls
generally, so long as the option to select to
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receive the generic repayment estimate or
actual repayment disclosure, as applicable,
through that toll-free telephone number is
prominently disclosed to the consumer. Once
the consumer selects the option to receive the
generic repayment estimate or the actual
repayment disclosure, the issuer may not
provide advertisements or marketing
materials to the consumer (except for
providing the name of the issuer) prior to
providing the information required or
permitted by Appendix M1 or M2 to part
226, as applicable.
ii. Web page. If the issuer discloses a link
to a Web site as part of the minimum
payment disclosure pursuant to comment
7(b)(12)–4, the issuer may not provide
advertisements or marketing materials
(except for providing the name of the issuer)
on the Web page accessed by the link,
including pop-up marketing materials or
banner marketing materials, prior to
providing the information required or
permitted by Appendix M1 or M2 to part
226, as applicable.
7(b)(12)(ii)(A)(3) Small depository
institution issuers.
1. Small depository institution issuers
regulated by the Federal Trade Commission.
Small depository institution issuers, as
defined in § 226.7(b)(12)(ii)(A)(3), that are
subject to the Federal Trade Commission’s
authority to enforce the act and this
regulation must comply with
§ 226.7(b)(12)(ii)(B), instead of
§ 226.7(b)(12)(ii)(A)(3).
7(b)(12)(v) Exemptions.
1. Exemption for credit card accounts with
a fixed repayment period. The exemption in
§ 226.7(b)(12)(v)(E) applies only if the
account agreement specifies a fixed
repayment period for the entire account, such
as requiring a minimum payment that will
pay off the entire balance on the account in
one year. This exemption would apply, for
example, to accounts that have been closed
due to delinquency and where the required
monthly payment has been reduced or the
balance decreased to accommodate a fixed
payment for a fixed period of time designed
to pay off the outstanding balance. This
exemption would not apply where a feature
of a credit card may have a fixed repayment
period, but the account as a whole does not.
For example, assume a retail credit card has
several features. One feature is a general
revolving feature, where the required
minimum payment for this feature does not
pay off the balance in a fixed period of time.
Another feature allows consumers to make
specific types of purchases (such as furniture
purchases, or other large purchases), with a
required minimum payment that will pay off
the purchase within a fixed period of time,
such as one year. This exemption would not
apply because the retail card account as a
whole does not have a fixed repayment
period. Nonetheless, these types of retail
cards may qualify for the exemption in
§ 226.7(b)(12)(v)(F).
2. Exemption for certain credit card
accounts with fixed repayment period
feature. The exemption in § 226.7(b)(12)(v)(F)
applies if the entire outstanding balance for
a particular billing cycle falls within a feature
with a fixed repayment period that is
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specified in the account agreement, such as
requiring a minimum payment that will pay
off the entire balance on that feature in one
year. For example, assume a retail card has
several features. One feature is a general
revolving feature, where the required
minimum payment for this feature does not
pay off the balance in a fixed period of time.
Another feature allows consumers to make
specific types of purchases (such as furniture
purchases, or other large purchases), with a
required minimum payment that will pay off
the purchase within a fixed period of time,
such as one year. This exemption applies if
the entire outstanding balance for a particular
billing cycle relates to the feature with the
fixed repayment period. In that case, the
issuer would not need to provide the
minimum payment disclosures for that
billing cycle. If the consumer used a general
revolving feature during a billing period, this
exemption would not apply.
7(b)(13) Format requirements.
1. Combined deposit account and credit
account statements. Some financial
institutions provide information about
deposit account and open-end credit account
activity on one periodic statement. For
purposes of providing disclosures on the
front of the first page of the periodic
statement pursuant to § 226.7(b)(13), the first
page of such a combined statement shall be
the page on which credit transactions first
appear.
Section 226.8—Identifying Transactions on
Periodic Statements
8(a) Sale credit.
1. Sale credit. The term ‘‘sale credit’’ refers
to a purchase in which the consumer uses a
credit card or otherwise directly accesses an
open-end line of credit (see comment 8(b)–
1 if access is by means of a check) to obtain
goods or services from a merchant, whether
or not the merchant is the card issuer or
creditor. ‘‘Sale credit’’ includes:
i. The purchase of funds-transfer services
(such as a wire transfer) from an
intermediary.
ii. The purchase of services from the card
issuer or creditor. For the purchase of
services that are costs imposed as part of the
plan under § 226.6(b)(3), card issuers and
creditors comply with the requirements for
identifying transactions under this section by
disclosing the fees in accordance with the
requirements of § 226.7(b)(6). For the
purchases of services that are not costs
imposed as part of the plan, card issuers and
creditors may, at their option, identify
transactions under this section or in
accordance with the requirements of
§ 226.7(b)(6).
2. Amount—transactions not billed in full.
If sale transactions are not billed in full on
any single statement, but are billed
periodically in precomputed installments,
the first periodic statement reflecting the
transaction must show either the full amount
of the transaction together with the date the
transaction actually took place; or the
amount of the first installment that was
debited to the account together with the date
of the transaction or the date on which the
first installment was debited to the account.
In any event, subsequent periodic statements
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should reflect each installment due, together
with either any other identifying information
required by § 226.8(a) (such as the seller’s
name and address in a three-party situation)
or other appropriate identifying information
relating the transaction to the first billing.
The debiting date for the particular
installment, or the date the transaction took
place, may be used as the date of the
transaction on these subsequent statements.
3. Date—when a transaction takes place.
i. If the consumer conducts the transaction
in person, the date of the transaction is the
calendar date on which the consumer made
the purchase or order, or secured the
advance.
ii. For transactions billed to the account on
an ongoing basis (other than installments to
pay a precomputed amount), the date of the
transaction is the date on which the amount
is debited to the account. This might include,
for example, monthly insurance premiums.
iii. For mail, Internet, or telephone orders,
a creditor may disclose as the transaction
date either the invoice date, the debiting
date, or the date the order was placed by
telephone or via the Internet.
iv. In a foreign transaction, the debiting
date may be considered the transaction date.
4. Date—sufficiency of description.
i. If the creditor discloses only the date of
the transaction, the creditor need not identify
it as the ‘‘transaction date.’’ If the creditor
discloses more than one date (for example,
the transaction date and the posting date), the
creditor must identify each.
ii. The month and day sufficiently identify
the transaction date, unless the posting of the
transaction is delayed so long that the year
is needed for a clear disclosure to the
consumer.
5. Same or related persons. i. For purposes
of identifying transactions, the term same or
related persons refers to, for example:
A. Franchised or licensed sellers of a
creditor’s product or service.
B. Sellers who assign or sell open-end sales
accounts to a creditor or arrange for such
credit under a plan that allows the consumer
to use the credit only in transactions with
that seller.
ii. A seller is not related to the creditor
merely because the seller and the creditor
have an agreement authorizing the seller to
honor the creditor’s credit card.
6. Brief identification-sufficiency of
description. The ‘‘brief identification’’
provision in § 226.8(a)(1)(i) requires a
designation that will enable the consumer to
reconcile the periodic statement with the
consumer’s own records. In determining the
sufficiency of the description, the following
rules apply:
i. While item-by-item descriptions are not
necessary, reasonable precision is required.
For example, ‘‘merchandise,’’
‘‘miscellaneous,’’ ‘‘second-hand goods,’’ or
‘‘promotional items’’ would not suffice.
ii. A reference to a department in a sales
establishment that accurately conveys the
identification of the types of property or
services available in the department is
sufficient-for example, ‘‘jewelry,’’ or
‘‘sporting goods.’’
iii. A number or symbol that is related to
an identification list printed elsewhere on
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the statement that reasonably identifies the
transaction with the creditor is sufficient.
7. Seller’s name—sufficiency of
description. The requirement contemplates
that the seller’s name will appear on the
periodic statement in essentially the same
form as it appears on transaction documents
provided to the consumer at the time of the
sale. The seller’s name may also be disclosed
as, for example:
i. A more complete spelling of the name
that was alphabetically abbreviated on the
receipt or other credit document.
ii. An alphabetical abbreviation of the
name on the periodic statement even if the
name appears in a more complete spelling on
the receipt or other credit document. Terms
that merely indicate the form of a business
entity, such as ‘‘Inc.,’’ ‘‘Co.,’’ or ‘‘Ltd.,’’ may
always be omitted.
8. Location of transaction.
i. If the seller has multiple stores or
branches within a city, the creditor need not
identify the specific branch at which the sale
occurred.
ii. When no meaningful address is
available because the consumer did not make
the purchase at any fixed location of the
seller, the creditor may omit the address, or
may provide some other identifying
designation, such as ‘‘aboard plane,’’ ‘‘ABC
Airways Flight,’’ ‘‘customer’s home,’’
‘‘telephone order,’’ ‘‘Internet order’’ or ‘‘mail
order.’’
8(b) Nonsale credit.
1. Nonsale credit. The term ‘‘nonsale
credit’’ refers to any form of loan credit
including, for example:
i. A cash advance.
ii. An advance on a credit plan that is
accessed by overdrafts on a checking
account.
iii. The use of a ‘‘supplemental credit
device’’ in the form of a check or draft or the
use of the overdraft credit plan accessed by
a debit card, even if such use is in connection
with a purchase of goods or services.
iv. Miscellaneous debits to remedy
mispostings, returned checks, and similar
entries.
2. Amount—overdraft credit plans. If credit
is extended under an overdraft credit plan
tied to a checking account or by means of a
debit card tied to an overdraft credit plan:
i. The amount to be disclosed is that of the
credit extension, not the face amount of the
check or the total amount of the debit/credit
transaction.
ii. The creditor may disclose the amount of
the credit extensions on a cumulative daily
basis, rather than the amount attributable to
each check or each use of the debit card that
accesses the credit plan.
3. Date of transaction. See comment
8(a)–4.
4. Nonsale transaction—sufficiency of
identification. The creditor sufficiently
identifies a nonsale transaction by describing
the type of advance it represents, such as
cash advance, loan, overdraft loan, or any
readily understandable trade name for the
credit program.
Section 226.9—Subsequent Disclosure
Requirements
9(a) Furnishing statement of billing rights.
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9(a)(1) Annual statement.
1. General. The creditor may provide the
annual billing rights statement:
i. By sending it in one billing period per
year to each consumer that gets a periodic
statement for that period; or
ii. By sending a copy to all of its
accountholders sometime during the
calendar year but not necessarily all in one
billing period (for example, sending the
annual notice in connection with renewal
cards or when imposing annual membership
fees).
2. Substantially similar. See the
commentary to Model Forms G–3 and G–3(A)
in Appendix G to part 226.
9(a)(2) Alternative summary statement.
1. Changing from long-form to short form
statement and vice versa. If the creditor has
been sending the long-form annual statement,
and subsequently decides to use the
alternative summary statement, the first
summary statement must be sent no later
than 12 months after the last long-form
statement was sent. Conversely, if the
creditor wants to switch to the long-form, the
first long-form statement must be sent no
later than 12 months after the last summary
statement.
2. Substantially similar. See the
commentary to Model Forms G–4 and G–4(A)
in Appendix G to part 226.
9(b) Disclosures for supplemental credit
access devices and additional features.
1. Credit access device—examples. Credit
access device includes, for example, a blank
check, payee-designated check, blank draft or
order, or authorization form for issuance of
a check; it does not include a check issued
payable to a consumer representing loan
proceeds or the disbursement of a cash
advance.
2. Credit account feature—examples. A
new credit account feature would include,
for example:
i. The addition of overdraft checking to an
existing account (although the regular checks
that could trigger the overdraft feature are not
themselves ‘‘devices’’).
ii. The option to use an existing credit card
to secure cash advances, when previously the
card could only be used for purchases.
Paragraph 9(b)(2).
1. Different finance charge terms. Except as
provided in § 226.9(b)(3) for checks that
access a credit card account, if the finance
charge terms are different from those
previously disclosed, the creditor may satisfy
the requirement to give the finance charge
terms either by giving a complete set of new
account-opening disclosures reflecting the
terms of the added device or feature or by
giving only the finance charge disclosures for
the added device or feature.
9(b)(3) Checks that access a credit card
account.
9(b)(3)(i) Disclosures.
1. Front of the page containing the checks.
The following would comply with the
requirement that the tabular disclosures
provided pursuant to § 226.9(b)(3) appear on
the front of the page containing the checks:
i. Providing the tabular disclosure on the
front of the first page on which checks
appear, for an offer where checks are
provided on multiple pages;
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ii. Providing the tabular disclosure on the
front of a mini-book or accordion booklet
containing the checks; or
iii. Providing the tabular disclosure on the
front of the solicitation letter, when the
checks are printed on the front of the same
page as the solicitation letter even if the
checks can be separated by the consumer
from the solicitation letter using perforations.
Paragraph 9(b)(3)(i)(D).
1. Grace period. Creditors may use the
following language to describe a grace period
on check transactions: ‘‘Your due date is [at
least]lldays after the close of each billing
cycle. We will not charge you interest on
check transactions if you pay your entire
balance by the due date each month.’’
Creditors may use the following language to
describe that no grace period on check
transactions is offered, as applicable: ‘‘We
will begin charging interest on these checks
on the transaction date.’’
9(c) Change in terms.
9(c)(1) Rules affecting home-equity plans.
1. Changes initially disclosed. No notice of
a change in terms need be given if the
specific change is set forth initially, such as:
rate increases under a properly disclosed
variable-rate plan, a rate increase that occurs
when an employee has been under a
preferential rate agreement and terminates
employment, or an increase that occurs when
the consumer has been under an agreement
to maintain a certain balance in a savings
account in order to keep a particular rate and
the account balance falls below the specified
minimum. The rules in § 226.5b(f) relating to
home-equity plans limit the ability of a
creditor to change the terms of such plans.
2. State law issues. Examples of issues not
addressed by § 226.9(c) because they are
controlled by state or other applicable law
include:
i. The types of changes a creditor may
make. (But see § 226.5b(f))
ii. How changed terms affect existing
balances, such as when a periodic rate is
changed and the consumer does not pay off
the entire existing balance before the new
rate takes effect.
3. Change in billing cycle. Whenever the
creditor changes the consumer’s billing cycle,
it must give a change-in-terms notice if the
change either affects any of the terms
required to be disclosed under § 226.6(a) or
increases the minimum payment, unless an
exception under § 226.9(c)(1)(ii) applies; for
example, the creditor must give advance
notice if the creditor initially disclosed a 25day grace period on purchases and the
consumer will have fewer days during the
billing cycle change.
9(c)(1)(i) Written notice required.
1. Affected consumers. Change-in-terms
notices need only go to those consumers who
may be affected by the change. For example,
a change in the periodic rate for check
overdraft credit need not be disclosed to
consumers who do not have that feature on
their accounts.
2. Timing—effective date of change. The
rule that the notice of the change in terms be
provided at least 15 days before the change
takes effect permits mid-cycle changes when
there is clearly no retroactive effect, such as
the imposition of a transaction fee. Any
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change in the balance computation method,
in contrast, would need to be disclosed at
least 15 days prior to the billing cycle in
which the change is to be implemented.
3. Timing—advance notice not required.
Advance notice of 15 days is not necessary—
that is, a notice of change in terms is
required, but it may be mailed or delivered
as late as the effective date of the change—
in two circumstances:
i. If there is an increased periodic rate or
any other finance charge attributable to the
consumer’s delinquency or default.
ii. If the consumer agrees to the particular
change. This provision is intended for use in
the unusual instance when a consumer
substitutes collateral or when the creditor
can advance additional credit only if a
change relatively unique to that consumer is
made, such as the consumer’s providing
additional security or paying an increased
minimum payment amount. Therefore, the
following are not ‘‘agreements’’ between the
consumer and the creditor for purposes of
§ 226.9(c)(1)(i): The consumer’s general
acceptance of the creditor’s contract
reservation of the right to change terms; the
consumer’s use of the account (which might
imply acceptance of its terms under state
law); and the consumer’s acceptance of a
unilateral term change that is not particular
to that consumer, but rather is of general
applicability to consumers with that type of
account.
4. Form of change-in-terms notice. A
complete new set of the initial disclosures
containing the changed term complies with
§ 226.9(c)(1)(i) if the change is highlighted in
some way on the disclosure statement, or if
the disclosure statement is accompanied by
a letter or some other insert that indicates or
draws attention to the term change.
5. Security interest change—form of notice.
A copy of the security agreement that
describes the collateral securing the
consumer’s account may be used as the
notice, when the term change is the addition
of a security interest or the addition or
substitution of collateral.
6. Changes to home-equity plans entered
into on or after November 7, 1989. Section
226.9(c)(1) applies when, by written
agreement under § 226.5b(f)(3)(iii), a creditor
changes the terms of a home-equity plan—
entered into on or after November 7, 1989—
at or before its scheduled expiration, for
example, by renewing a plan on terms
different from those of the original plan. In
disclosing the change:
i. If the index is changed, the maximum
annual percentage rate is increased (to the
limited extent permitted by § 226.30), or a
variable-rate feature is added to a fixed-rate
plan, the creditor must include the
disclosures required by § 226.5b(d)(12)(x)
and (d)(12)(xi), unless these disclosures are
unchanged from those given earlier.
ii. If the minimum payment requirement is
changed, the creditor must include the
disclosures required by § 226.5b(d)(5)(iii)
(and, in variable-rate plans, the disclosures
required by § 226.5b(d)(12)(x) and (d)(12)(xi))
unless the disclosures given earlier contained
representative examples covering the new
minimum payment requirement. (See the
commentary to § 226.5b(d)(5)(iii), (d)(12)(x)
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and (d)(12)(xi) for a discussion of
representative examples.)
iii. When the terms are changed pursuant
to a written agreement as described in
§ 226.5b(f)(3)(iii), the advance-notice
requirement does not apply.
9(c)(1)(ii) Notice not required.
1. Changes not requiring notice. The
following are examples of changes that do
not require a change-in-terms notice:
i. A change in the consumer’s credit limit.
ii. A change in the name of the credit card
or credit card plan.
iii. The substitution of one insurer for
another.
iv. A termination or suspension of credit
privileges. (But see § 226.5b(f).)
v. Changes arising merely by operation of
law; for example, if the creditor’s security
interest in a consumer’s car automatically
extends to the proceeds when the consumer
sells the car.
2. Skip features. If a credit program allows
consumers to skip or reduce one or more
payments during the year, or involves
temporary reductions in finance charges, no
notice of the change in terms is required
either prior to the reduction or upon
resumption of the higher rates or payments
if these features are explained on the initial
disclosure statement (including an
explanation of the terms upon resumption).
For example, a merchant may allow
consumers to skip the December payment to
encourage holiday shopping, or a teachers’
credit union may not require payments
during summer vacation. Otherwise, the
creditor must give notice prior to resuming
the original schedule or rate, even though no
notice is required prior to the reduction. The
change-in-terms notice may be combined
with the notice offering the reduction. For
example, the periodic statement reflecting
the reduction or skip feature may also be
used to notify the consumer of the
resumption of the original schedule or rate,
either by stating explicitly when the higher
payment or charges resume, or by indicating
the duration of the skip option. Language
such as ‘‘You may skip your October
payment,’’ or ‘‘We will waive your finance
charges for January,’’ may serve as the
change-in-terms notice.
9(c)(1)(iii) Notice to restrict credit.
1. Written request for reinstatement. If a
creditor requires the request for
reinstatement of credit privileges to be in
writing, the notice under § 226.9(c)(1)(iii)
must state that fact.
2. Notice not required. A creditor need not
provide a notice under this paragraph if,
pursuant to the commentary to § 226.5b(f)(2),
a creditor freezes a line or reduces a credit
line rather than terminating a plan and
accelerating the balance.
9(c)(2) Rules affecting open-end (not homesecured) plans.
1. Changes initially disclosed. Except as
provided in § 226.9(g)(1), no notice of a
change in terms need be given if the specific
change is set forth initially, such as a rate
increases under a properly disclosed
variable-rate plan. In contrast, notice must be
given if the contract allows the creditor to
increase the rate at its discretion.
2. State law issues. Some issues are not
addressed by § 226.9(c)(2) because they are
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controlled by state or other applicable law,
such as 12 CFR 227.24. These issues include:
i. The types of changes a creditor may
make.
ii. How changed terms affect existing
balances, such as when a periodic rate is
changed and the consumer does not pay off
the entire existing balance before the new
rate takes effect.
3. Change in billing cycle. Whenever the
creditor changes the consumer’s billing cycle,
it must give a change-in-terms notice if the
change either affects any of the terms
described in § 226.9(c)(2)(i), unless an
exception under § 226.9(c)(2)(ii) or (c)(2)(iv)
applies; for example, the creditor must give
advance notice if the creditor initially
disclosed a 28-day grace period on purchases
and the consumer will have fewer days
during the billing cycle change.
9(c)(2)(i) Changes where written advance
notice is required.
1. Affected consumers. Change-in-terms
notices need only go to those consumers who
may be affected by the change. For example,
a change in the periodic rate for check
overdraft credit need not be disclosed to
consumers who do not have that feature on
their accounts. If a single credit account
involves multiple consumers that may be
affected by the change, the creditor should
refer to § 226.5(d) to determine the number
of notices that must be given.
2. Timing—effective date of change. The
rule that the notice of the change in terms be
provided at least 45 days before the change
takes effect permits mid-cycle changes when
there is clearly no retroactive effect, such as
the imposition of a transaction fee. Any
change in the balance computation method,
in contrast, would need to be disclosed at
least 45 days prior to the billing cycle in
which the change is to be implemented.
3. Timing—advance notice not required.
Advance notice of 45 days is not necessary—
that is, a notice of change in terms is
required, but it may be mailed or delivered
as late as the effective date of the change if
the consumer agrees to the particular change.
This provision is intended for use in the
unusual instance when a consumer
substitutes collateral or when the creditor
can advance additional credit only if a
change relatively unique to that consumer is
made, such as the consumer’s providing
additional security or paying an increased
minimum payment amount. Therefore, the
following are not ‘‘agreements’’ between the
consumer and the creditor for purposes of
§ 226.9(c)(2)(i): The consumer’s general
acceptance of the creditor’s contract
reservation of the right to change terms; the
consumer’s use of the account (which might
imply acceptance of its terms under state
law); and the consumer’s acceptance of a
unilateral term change that is not particular
to that consumer, but rather is of general
applicability to consumers with that type of
account.
4. Form of change-in-terms notice. Except
if § 226.9(c)(2)(iii) applies, a complete new
set of the initial disclosures containing the
changed term complies with § 226.9(c)(2)(i) if
the change is highlighted on the disclosure
statement, or if the disclosure statement is
accompanied by a letter or some other insert
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that indicates or draws attention to the term
being changed.
5. Security interest change—form of notice.
A copy of the security agreement that
describes the collateral securing the
consumer’s account may be used as the
notice, when the term change is the addition
of a security interest or the addition or
substitution of collateral.
6. Examples. See comment 9(g)–1 for
examples of how an issuer that is subject to
12 CFR 227.24 or similar law may comply
with the timing requirements for notices
required by § 226.9(c)(2)(i).
9(c)(2)(ii) Charges not covered by
§ 226.6(b)(1) and (b)(2).
1. Applicability. Generally, if a creditor
increases any component of a charge, or
introduces a new charge, that is imposed as
part of the plan under § 226.6(b)(3) but is not
required to be disclosed as part of the
account-opening summary table under
§ 226.6(b)(1) and (b)(2), the creditor may
either, at its option provide at least 45 days’
written advance notice before the change
becomes effective to comply with the
requirements of § 226.9(c)(2)(i), or provide
notice orally or in writing, or electronically
if the consumer requests the service
electronically, of the amount of the charge to
an affected consumer before the consumer
agrees to or becomes obligated to pay the
charge, at a time and in a manner that a
consumer would be likely to notice the
disclosure. (See the commentary under
§ 226.5(a)(1)(iii) regarding disclosure of such
changes in electronic form.) For example, a
fee for expedited delivery of a credit card is
a charge imposed as part of the plan under
§ 226.6(b)(3) but is not required to be
disclosed in the account-opening summary
table under § 226.6(b)(1) and (b)(2). If a
creditor changes the amount of that
expedited delivery fee, the creditor may
provide written advance notice of the change
to affected consumers at least 45 days before
the change becomes effective. Alternatively,
the creditor may provide oral or written
notice, or electronic notice if the consumer
requests the service electronically, of the
amount of the charge to an affected consumer
before the consumer agrees to or becomes
obligated to pay the charge, at a time and in
a manner that the consumer would be likely
to notice the disclosure. (See comment
5(b)(1)(ii)–1 for examples of disclosures given
at a time and in a manner that the consumer
would be likely to notice them.)
9(c)(2)(iii) Disclosure requirements.
9(c)(2)(iii)(A) Changes to terms described
in account-opening table.
1. Changing margin for calculating a
variable rate. If a creditor is changing a
margin used to calculate a variable rate, the
creditor must disclose the amount of the new
rate (as calculated using the new margin) in
the table described in § 226.9(c)(2)(iii), and
include a reminder that the rate is a variable
rate. For example, if a creditor is changing
the margin for a variable rate that uses the
prime rate as an index, the creditor must
disclose in the table the new rate (as
calculated using the new margin) and
indicate that the rate varies with the market
based on the prime rate.
2. Changing index for calculating a
variable rate. If a creditor is changing the
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index used to calculate a variable rate, the
creditor must disclose the amount of the new
rate (as calculated using the new index) and
indicate that the rate varies and the how the
rate is determined, as explained in
§ 226.6(b)(2)(i)(A). For example, if a creditor
is changing from using a prime rate to using
the LIBOR in calculating a variable rate, the
creditor would disclose in the table the new
rate (using the new index) and indicate that
the rate varies with the market based on the
LIBOR.
3. Changing from a variable rate to a nonvariable rate. If a creditor is changing from
a variable rate to a non-variable rate, the
creditor must disclose the amount of the new
rate (that is, the non-variable rate) in the
table.
4. Changing from a non-variable rate to a
variable rate. If a creditor is changing from
a non-variable rate to a variable rate, the
creditor must disclose the amount of the new
rate (the variable rate using the index and
margin), and indicate that the rate varies with
the market based on the index used, such as
the prime rate or the LIBOR.
5. Changes in the penalty rate, the triggers
for the penalty rate, or how long the penalty
rate applies. If a creditor is changing the
amount of the penalty rate, the creditor must
also redisclose the triggers for the penalty
rate and the information about how long the
penalty rate applies even if those terms are
not changing. Likewise, if a creditor is
changing the triggers for the penalty rate, the
creditor must redisclose the amount of the
penalty rate and information about how long
the penalty rate applies. If a creditor is
changing how long the penalty rate applies,
the creditor must redisclose the amount of
the penalty rate and the triggers for the
penalty rate, even if they are not changing.
6. Changes in fees. If a creditor is changing
part of how a fee that is disclosed in a tabular
format under § 226.6(b)(1) and (b)(2) is
determined, the creditor must redisclose all
relevant information related to that fee
regardless of whether this other information
is changing. For example, if a creditor
currently charges a cash advance fee of
‘‘Either $5 or 3% of the transaction amount,
whichever is greater. (Max: $100),’’ and the
creditor is only changing the minimum dollar
amount from $5 to $10, the issuer must
redisclose the other information related to
how the fee is determined. For example, the
creditor in this example would disclose the
following: ‘‘Either $10 or 3% of the
transaction amount, whichever is greater.
(Max: $100).’’
7. Combining a notice described in
§ 226.9(c)(2)(iii) with a notice described in
§ 226.9(g)(3). If a creditor is required to
provide a notice described in § 226.9(c)(2)(iii)
and a notice described in § 226.9(g)(3) to a
consumer, the creditor may combine the two
notices. This would occur if penalty pricing
has been triggered, and other terms are
changing on the consumer’s account at the
same time.
8. Content. Sample G–20 contains an
example of how to comply with the
requirements in § 226.9(c)(2)(iii) when the
following terms are being changed: (i) a
variable rate is being changed to a nonvariable rate; and (ii) the late payment fee is
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being increased in accordance with a formula
that depends on the outstanding balance on
the account. The sample explains when the
new rate will apply to new transactions and
to which balances the current rate will
continue to apply.
9. Clear and conspicuous standard. See
comment 5(a)(1)–1 for the clear and
conspicuous standard applicable to
disclosures required under
§ 226.9(c)(2)(iii)(A)(1).
10. Terminology. See § 226.5(a)(2) for
terminology requirements applicable to
disclosures required under
§ 226.9(c)(2)(iii)(A)(1).
9(c)(2)(iv) Notice not required.
1. Changes not requiring notice. The
following are examples of changes that do
not require a change-in-terms notice:
i. A change in the consumer’s credit limit
except as otherwise required by
§ 226.9(c)(2)(v).
ii. A change in the name of the credit card
or credit card plan.
iii. The substitution of one insurer for
another.
iv. A termination or suspension of credit
privileges.
v. Changes arising merely by operation of
law; for example, if the creditor’s security
interest in a consumer’s car automatically
extends to the proceeds when the consumer
sells the car.
2. Skip features. If a credit program allows
consumers to skip or reduce one or more
payments during the year, or involves
temporary reductions in finance charges, no
notice of the change in terms is required
either prior to the reduction or upon
resumption of the higher rates or payments
if these features are explained on the
account-opening disclosure statement
(including an explanation of the terms upon
resumption). For example, a merchant may
allow consumers to skip the December
payment to encourage holiday shopping, or
a teacher’s credit union may not require
payments during summer vacation.
Otherwise, the creditor must give notice prior
to resuming the original schedule or rate,
even though no notice is required prior to the
reduction. The change-in-terms notice may
be combined with the notice offering the
reduction. For example, the periodic
statement reflecting the reduction or skip
feature may also be used to notify the
consumer of the resumption of the original
schedule or rate, either by stating explicitly
when the higher payment or charges resume
or by indicating the duration of the skip
option. Language such as ‘‘You may skip
your October payment,’’ or ‘‘We will waive
your interest charges for January’’ may serve
as the change-in-terms notice.
3. Changing from a variable rate to a nonvariable rate. If a creditor is changing a rate
applicable to a consumer’s account from a
variable rate to a non-variable rate, the
creditor must provide a notice as otherwise
required under § 226.9(c) even if the variable
rate at the time of the change is higher than
the non-variable rate. (See comment
9(c)(2)(iii)(A)–3.)
4. Changing from a non-variable rate to a
variable rate. If a creditor is changing a rate
applicable to a consumer’s account from a
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non-variable rate to a variable rate, the
creditor must provide a notice as otherwise
required under § 226.9(c) even if the nonvariable rate is higher than the variable rate
at the time of the change. (See comment
9(c)(2)(iii)(A)–4.)
9(d) Finance charge imposed at time of
transaction.
1. Disclosure prior to imposition. A person
imposing a finance charge at the time of
honoring a consumer’s credit card must
disclose the amount of the charge, or an
explanation of how the charge will be
determined, prior to its imposition. This
must be disclosed before the consumer
becomes obligated for property or services
that may be paid for by use of a credit card.
For example, disclosure must be given before
the consumer has dinner at a restaurant, stays
overnight at a hotel, or makes a deposit
guaranteeing the purchase of property or
services.
9(e) Disclosures upon renewal of credit or
charge card.
1. Coverage. This paragraph applies to
credit and charge card accounts of the type
subject to § 226.5a. (See § 226.5a(a)(5) and the
accompanying commentary for discussion of
the types of accounts subject to § 226.5a.) The
disclosure requirements are triggered when a
card issuer imposes any annual or other
periodic fee on such an account, whether or
not the card issuer originally was required to
provide the application and solicitation
disclosures described in § 226.5a.
2. Form. The disclosures under this
paragraph must be clear and conspicuous,
but need not appear in a tabular format or in
a prominent location. The disclosures need
not be in a form the cardholder can retain.
3. Terms at renewal. Renewal notices must
reflect the terms actually in effect at the time
of renewal. For example, a card issuer that
offers a preferential annual percentage rate to
employees during their employment must
send a renewal notice to employees
disclosing the lower rate actually charged to
employees (although the card issuer also may
show the rate charged to the general public).
4. Variable rate. If the card issuer cannot
determine the rate that will be in effect if the
cardholder chooses to renew a variable-rate
account, the card issuer may disclose the rate
in effect at the time of mailing or delivery of
the renewal notice. Alternatively, the card
issuer may use the rate as of a specified date
within the last 30 days before the disclosure
is provided.
5. Renewals more frequent than annual. If
a renewal fee is billed more often than
annually, the renewal notice should be
provided each time the fee is billed. In this
instance, the fee need not be disclosed as an
annualized amount. Alternatively, the card
issuer may provide the notice no less than
once every 12 months if the notice explains
the amount and frequency of the fee that will
be billed during the time period covered by
the disclosure, and also discloses the fee as
an annualized amount. The notice under this
alternative also must state the consequences
of a cardholder’s decision to terminate the
account after the renewal-notice period has
expired. For example, if a $2 fee is billed
monthly but the notice is given annually, the
notice must inform the cardholder that the
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5483
monthly charge is $2, the annualized fee is
$24, and $2 will be billed to the account each
month for the coming year unless the
cardholder notifies the card issuer. If the
cardholder is obligated to pay an amount
equal to the remaining unpaid monthly
charges if the cardholder terminates the
account during the coming year but after the
first month, the notice must disclose the fact.
6. Terminating credit availability. Card
issuers have some flexibility in determining
the procedures for how and when an account
may be terminated. However, the card issuer
must clearly disclose the time by which the
cardholder must act to terminate the account
to avoid paying a renewal fee. State and other
applicable law govern whether the card
issuer may impose requirements such as
specifying that the cardholder’s response be
in writing or that the outstanding balance be
repaid in full upon termination.
7. Timing of termination by cardholder.
When a card issuer provides notice under
§ 226.9(e)(1), a cardholder must be given at
least 30 days or one billing cycle, whichever
is less, from the date the notice is mailed or
delivered to make a decision whether to
terminate an account. When notice is given
under § 226.9(e)(2), a cardholder has 30 days
from mailing or delivery to decide to
terminate an account.
8. Timing of notices. A renewal notice is
deemed to be provided when mailed or
delivered. Similarly, notice of termination is
deemed to be given when mailed or
delivered.
9. Prompt reversal of renewal fee upon
termination. In a situation where a
cardholder has provided timely notice of
termination and a renewal fee has been billed
to a cardholder’s account, the card issuer
must reverse or otherwise withdraw the fee
promptly. Once a cardholder has terminated
an account, no additional action by the
cardholder may be required.
9(e)(3) Notification on periodic statements.
1. Combined disclosures. If a single
disclosure is used to comply with both
§§ 226.9(e) and 226.7, the periodic statement
must comply with the rules in §§ 226.5a and
226.7. For example, a description
substantially similar to the heading
describing the grace period required by
§ 226.5a(b)(5) must be used and the name of
the balance-calculation method must be
identified (if listed in § 226.5a(g)) to comply
with the requirements of § 226.5a. A card
issuer may include some of the renewal
disclosures on a periodic statement and
others on a separate document so long as
there is some reference indicating that the
disclosures relate to one another. An example
of a sufficient reference for creditors using
the delayed notice method is: ‘‘Your annual
fee of [$ amount] is billed on this statement.
Please see [other side/inserts] for important
information about the terms that apply to the
renewal of your account and how to close
your account to avoid paying the annual fee.’’
All renewal disclosures must be provided to
a cardholder at the same time.
2. Preprinted notices on periodic
statements. A card issuer may preprint the
required information on its periodic
statements. A card issuer that does so,
however, using the advance-notice option
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under § 226.9(e)(1), must make clear on the
periodic statement when the preprinted
renewal disclosures are applicable. For
example, the card issuer could include a
special notice (not preprinted) at the
appropriate time that the renewal fee will be
billed in the following billing cycle, or could
show the renewal date as a regular
(preprinted) entry on all periodic statements.
9(f) Change in credit card account
insurance provider.
1. Coverage. This paragraph applies to
credit card accounts of the type subject to
§ 226.5a if credit insurance (typically life,
disability, and unemployment insurance) is
offered on the outstanding balance of such an
account. (Credit card accounts subject to
§ 226.9(f) are the same as those subject to
§ 226.9(e); see comment 9(e)–1.) Charge card
accounts are not covered by this paragraph.
In addition, the disclosure requirements of
this paragraph apply only where the card
issuer initiates the change in insurance
provider. For example, if the card issuer’s
current insurance provider is merged into or
acquired by another company, these
disclosures would not be required.
Disclosures also need not be given in cases
where card issuers pay for credit insurance
themselves and do not separately charge the
cardholder.
2. No increase in rate or decrease in
coverage. The requirement to provide the
disclosure arises when the card issuer
changes the provider of insurance, even if
there will be no increase in the premium rate
charged to the consumer and no decrease in
coverage under the insurance policy.
3. Form of notice. If a substantial decrease
in coverage will result from the change in
provider, the card issuer either must explain
the decrease or refer to an accompanying
copy of the policy or group certificate for
details of the new terms of coverage. (See the
commentary to Appendix G–13 to part 226.)
4. Discontinuation of insurance. In
addition to stating that the cardholder may
cancel the insurance, the card issuer may
explain the effect the cancellation would
have on the consumer’s credit card plan.
5. Mailing by third party. Although the
card issuer is responsible for the disclosures,
the insurance provider or another third party
may furnish the disclosures on the card
issuer’s behalf.
9(f)(3) Substantial decrease in coverage.
1. Determination. Whether a substantial
decrease in coverage will result from the
change in provider is determined by the twopart test in § 226.9(f)(3): First, whether the
decrease is in a significant term of coverage;
and second, whether the decrease might
reasonably be expected to affect a
cardholder’s decision to continue the
insurance. If both conditions are met, the
decrease must be disclosed in the notice.
9(g) Increase in rates due to delinquency or
default or as a penalty.
1. Relationship between Regulation Z, 12
CFR 226.9(c) and (g), and Regulation AA, 12
CFR 227.24 or similar law—examples. Issuers
subject to 12 CFR 227.24 or similar law are
prohibited from increasing the annual
percentage rate for a category of transactions
on any consumer credit card account unless
specifically permitted by one of the
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exceptions in those rules. The following
examples illustrate the relationship between
the notice requirements of § 226.9(c) and (g)
and 12 CFR 227.24 or similar law:
i. Assume that, at account opening on
January 1 of year one, an issuer discloses, in
accordance with the applicable notice
requirements of § 226.6, that the annual
percentage rate for purchases is a nonvariable rate of 15% and will apply for six
months. The issuer also discloses that, after
six months, the annual percentage rate for
purchases will be a variable rate that is
currently 18% and will be adjusted quarterly
by adding a margin of 8 percentage points to
a publicly-available index not under the
issuer’s control. Finally, the issuer discloses
that the annual percentage rate for cash
advances is the same variable rate that will
apply to purchases after six months. The
payment due date for the account is the
twenty-fifth day of the month and the
required minimum periodic payments are
applied to accrued interest and fees but do
not reduce the purchase and cash advance
balances.
A. On January 15, the consumer uses the
account to make a $2,000 purchase and a
$500 cash advance. No other transactions are
made on the account. At the start of each
quarter, the issuer adjusts the variable rate
that applies to the $500 cash advance
consistent with changes in the index, as
permitted under 12 CFR 227.24 or similar
law. All required minimum periodic
payments are received on or before the
payment due date until May of year one,
when the payment due on May 25 is received
by the issuer on May 28. The issuer is
prohibited by 12 CFR 227.24 or similar law
from increasing the rates that apply to the
$2,000 purchase, the $500 cash advance, or
future purchases and cash advances. Six
months after account opening (July 1), the
issuer begins accruing interest on the $2,000
purchase at the previously-disclosed variable
rate determined using an 8-point margin as
permitted by 12 CFR 227.24 or similar law.
Because no other increases in rate were
disclosed at account opening, the issuer may
not under 12 CFR 227.24 or similar law
subsequently increase the variable rate that
applies to the $2,000 purchase and the $500
cash advance (except due to increases in the
index). On November 16, the issuer provides
a notice pursuant to § 226.9(c) informing the
consumer of a new variable rate that will
apply on January 1 of year two (calculated by
using the same index and an increased
margin of 12 percentage points). On January
1 of year two, the issuer increases the margin
used to determine the variable rate that
applies to new purchases to 12 percentage
points, as permitted by 12 CFR 227.24 or
similar law. On January 15 of year two, the
consumer makes a $300 purchase. The issuer
applies the variable rate determined using
the 12-point margin to the $300 purchase but
not the outstanding $2,000 balance for
purchases.
B. Same facts as above except that the
required minimum periodic payment due on
May 25 of year one is not received by the
issuer until June 30 of year one. Because the
issuer received the required minimum
periodic payment more than 30 days after the
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payment due date, 12 CFR 227.24 or similar
law permits the issuer to increase the annual
percentage rate applicable to the $2,000
purchase, the $500 cash advance, and future
purchases and cash advances. However, the
issuer must first comply with the notice
requirements in § 226.9(g). Thus, if the issuer
provided a notice pursuant to § 226.9(g) on
June 25 stating that all rates on the account
would be increased to a non-variable penalty
rate of 30%, the issuer could apply that 30%
rate beginning on August 9 to all outstanding
balances and future transactions.
ii. Assume that, at account opening on
January 1 of year one, a issuer discloses in
accordance with the applicable notice
requirements of § 226.6 that the annual
percentage rate for purchases will increase as
follows: A non-variable rate of 5% for six
months; a non-variable rate of 10% for the
following six months; and thereafter a
variable rate that is currently 15% that will
be adjusted monthly by adding a margin of
5 percentage points to a publicly-available
index not under the issuer’s control. The
payment due date for the account is the
fifteenth day of the month and the required
minimum periodic payments are applied to
accrued interest and fees but do not reduce
the purchase balance. On January 15, the
consumer uses the account to make a $1,500
purchase. Six months after account opening
(July 1), the issuer begins accruing interest on
the $1,500 purchase at the previouslydisclosed 10% non-variable rate (as
permitted under 12 CFR 227.24 or similar
law). On September 15, the consumer uses
the account to make a $700 purchase. On
November 16, the issuer provides a notice
pursuant to § 226.9(c) disclosing a new
variable rate that will apply on January 1 of
year two (calculated by using the same index
and an increased margin of 8 percentage
points). One year after account opening
(January 1 of year two), pursuant to 12 CFR
227.24 or similar law the issuer begins
accruing interest on the $2,200 purchase
balance at the previously-disclosed variable
rate determined using a 5-point margin.
Because the variable rate determined using
the 8-point margin was not disclosed at
account opening, the issuer may not under 12
CFR 227.24 or similar law apply that rate to
the $2,200 purchase balance. Furthermore,
because no other increases in rate were
disclosed at account opening, the issuer may
not under 12 CFR 227.24 or similar law
subsequently increase the variable rate that
applies to the $2,200 purchase balance
(except due to increases in the index). The
issuer may, however, under 12 CFR 227.24 or
similar law apply the variable rate
determined using the 8-point margin to
purchases made on or after January 1 of year
two.
iii. Assume that, at account opening on
January 1 of year one, an issuer discloses in
accordance with the applicable notice
requirements in § 226.6 that the annual
percentage rate for purchases is a variable
rate determined by adding a margin of 6
percentage points to a publicly-available
index outside of the issuer’s control. The
issuer also discloses that a non-variable
penalty rate of 28% may apply if the
consumer makes a late payment. The due
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date for the account is the fifteenth of the
month. On May 30 of year two, the account
has an outstanding purchase balance of
$1,000. On May 31, the creditor provides a
notice pursuant to § 226.9(c) informing the
consumer of a new variable rate that will
apply effective July 16 for all purchases made
on or after June 8 (calculated by using the
same index and an increased margin of 8
percentage points). On June 7, the consumer
makes a $500 purchase. On June 8, the
consumer makes a $200 purchase. On June
25, the issuer has not received the payment
due on June 15 and provides the consumer
with a notice pursuant to § 226.9(g) stating
that the penalty rate of 28% will apply as of
August 9 to all transactions made on or after
July 3 that includes the content required by
§ 226.9(g)(3)(i). On July 4, the consumer
makes a $300 purchase.
A. The payment due on June 15 of year two
is received on June 26. On July 16, 12 CFR
227.24 or similar law permits the issuer to
apply the variable rate determined using the
8-point margin to the $200 purchase made on
June 8 but does not permit the issuer to apply
this rate to the $1,500 purchase balance. On
August 9, 12 CFR 227.24 or similar law
permits the issuer to apply the 28% penalty
rate to the $300 purchase made on July 4 but
does not permit the issuer to apply this rate
to the $1,500 purchase balance (which
remains at the variable rate determined using
the 6-point margin) or the $200 purchase
(which remains at the variable rate
determined using the 8-point margin).
B. Same facts as above except the payment
due on September 15 of year two is received
on October 20. The issuer is permitted under
12 CFR 227.24 or similar law to apply the
28% penalty rate to all balances on the
account and to future transactions because it
has not received payment within 30 days
after the due date. However, in order to apply
the 28% penalty rate to the entire $2,000
purchase balance, the issuer must provide an
additional notice pursuant to § 226.9(g). This
notice must be sent no earlier than October
16, which is the first day the account became
more than 30 days delinquent.
C. Same facts as paragraph A. above except
the payment due on June 15 of year two is
received on July 20. The issuer is permitted
under 12 CFR 227.24 or similar law to apply
the 28% penalty rate to all balances on the
account and to future transactions because it
has not received payment within 30 days
after the due date. Because the issuer
provided a notice pursuant to § 226.9(g) on
June 24 disclosing the 28% penalty rate, the
issuer may apply the 28% penalty rate to all
balances on the account as well as any future
transactions on August 9 without providing
an additional notice pursuant to § 226.9(g).
2. Affected consumers. If a single credit
account involves multiple consumers that
may be affected by the change, the creditor
should refer to § 226.5(d) to determine the
number of notices that must be given.
3. Combining a notice described in
§ 226.9(g)(3) with a notice described in
§ 226.9(c)(2)(iii). If a creditor is required to
provide notices pursuant to both
§ 226.9(c)(2)(iii) and (g)(3) to a consumer, the
creditor may combine the two notices. This
would occur when penalty pricing has been
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triggered, and other terms are changing on
the consumer’s account at the same time.
4. Content. Model Clause G–21 contains an
example of how to comply with the
requirements in § 226.9(g)(3)(i) when the rate
on a consumer’s account is being increased
to a penalty rate as described in
§ 226.9(g)(1)(ii).
5. Clear and conspicuous standard. See
comment 5(a)(1)–1 for the clear and
conspicuous standard applicable to
disclosures required under § 226.9(g).
6. Terminology. See § 226.5(a)(2) for
terminology requirements applicable to
disclosures required under § 226.9(g).
9(g)(4) Exceptions.
9(g)(4)(ii) Decrease in credit limit.
The following illustrates the requirements
of § 226.9(g)(4)(ii). Assume that a creditor
decreased the credit limit applicable to a
consumer’s account and sent a notice
pursuant to § 226.9(g)(4)(ii) on January 1,
stating among other things that the penalty
rate would apply if the consumer’s balance
exceeded the new credit limit as of February
16. If the consumer’s balance exceeded the
credit limit on February 16, the creditor
could impose the penalty rate on that date.
However, a creditor could not apply the
penalty rate if the consumer’s balance did not
exceed the new credit limit on February 16,
even if the consumer’s balance had exceeded
the new credit limit on several dates between
January 1 and February 15. If the consumer’s
balance did not exceed the new credit limit
on February 16 but the consumer conducted
a transaction on February 17 that caused the
balance to exceed the new credit limit, the
general rule in § 226.9(g)(1)(ii) would apply
and the creditor would be required to give an
additional 45 days’ notice prior to imposition
of the penalty rate (but under these
circumstances the consumer would have no
ability to cure the over-the-limit balance in
order to avoid penalty pricing).
Section 226.10—Prompt Crediting of
Payments
10(a) General rule.
1. Crediting date. Section 226.10(a) does
not require the creditor to post the payment
to the consumer’s account on a particular
date; the creditor is only required to credit
the payment as of the date of receipt.
2. Date of receipt. The ‘‘date of receipt’’ is
the date that the payment instrument or other
means of completing the payment reaches the
creditor. For example:
i. Payment by check is received when the
creditor gets it, not when the funds are
collected.
ii. In a payroll deduction plan in which
funds are deposited to an asset account held
by the creditor, and from which payments are
made periodically to an open-end credit
account, payment is received on the date
when it is debited to the asset account (rather
than on the date of the deposit), provided the
payroll deduction method is voluntary and
the consumer retains use of the funds until
the contractual payment date.
iii. If the consumer elects to have payment
made by a third party payor such as a
financial institution, through a preauthorized
payment or telephone bill-payment
arrangement, payment is received when the
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creditor gets the third party payor’s check or
other transfer medium, such as an electronic
fund transfer, as long as the payment meets
the creditor’s requirements as specified
under § 226.10(b).
iv. Payment made via the creditor’s Web
site is received on the date on which the
consumer authorizes the creditor to effect the
payment, even if the consumer gives the
instruction authorizing that payment in
advance of the date on which the creditor is
authorized to effect the payment. If the
consumer authorizes the creditor to effect the
payment immediately, but the consumer’s
instruction is received after any cut-off time
specified by the creditor, the date on which
the consumer authorizes the creditor to effect
the payment is deemed to be the next
business day.
10(b) Specific requirements for payments.
1. Payment by electronic fund transfer. A
creditor may be prohibited from specifying
payment by preauthorized electronic fund
transfer. (See section 913 of the Electronic
Fund Transfer Act.)
2. Payment via creditor’s Web site. If a
creditor promotes electronic payment via its
Web site (such as by disclosing on the Web
site itself that payments may be made via the
Web site), any payments made via the
creditor’s Web site would generally be
conforming payments for purposes of
§ 226.10(b).
3. Acceptance of nonconforming payments.
If the creditor accepts a nonconforming
payment (for example, payment at a branch
office, when it had specified that payment be
sent to headquarters), finance charges may
accrue for the period between receipt and
crediting of payments.
4. Implied guidelines for payments. In the
absence of specified requirements for making
payments (See § 226.10(b)):
i. Payments may be made at any location
where the creditor conducts business.
ii. Payments may be made any time during
the creditor’s normal business hours.
iii. Payment may be by cash, money order,
draft, or other similar instrument in properly
negotiable form, or by electronic fund
transfer if the creditor and consumer have so
agreed.
10(d) Crediting of payments when creditor
does not receive or accept payments on due
date.
1. Example. A day on which the creditor
does not receive or accept payments by mail
may occur, for example, if the U.S. Postal
Service does not deliver mail on that date.
Section 226.11—Treatment of Credit
Balances; Account Termination
11(a) Credit balances.
1. Timing of refund. The creditor may also
fulfill its obligations under § 226.11 by:
i. Refunding any credit balance to the
consumer immediately.
ii. Refunding any credit balance prior to
receiving a written request (under
§ 226.11(a)(2)) from the consumer.
iii. Refunding any credit balance upon the
consumer’s oral or electronic request.
iv. Making a good faith effort to refund any
credit balance before 6 months have passed.
If that attempt is unsuccessful, the creditor
need not try again to refund the credit
balance at the end of the 6-month period.
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2. Amount of refund. The phrases any part
of the remaining credit balance in
§ 226.11(a)(2) and any part of the credit
balance remaining in the account in
§ 226.11(a)(3) mean the amount of the credit
balance at the time the creditor is required
to make the refund. The creditor may take
into consideration intervening purchases or
other debits to the consumer’s account
(including those that have not yet been
reflected on a periodic statement) that
decrease or eliminate the credit balance.
Paragraph 11(a)(2).
1. Written requests—standing orders. The
creditor is not required to honor standing
orders requesting refunds of any credit
balance that may be created on the
consumer’s account.
Paragraph 11(a)(3).
1. Good faith effort to refund. The creditor
must take positive steps to return any credit
balance that has remained in the account for
over 6 months. This includes, if necessary,
attempts to trace the consumer through the
consumer’s last known address or telephone
number, or both.
2. Good faith effort unsuccessful. Section
226.11 imposes no further duties on the
creditor if a good faith effort to return the
balance is unsuccessful. The ultimate
disposition of the credit balance (or any
credit balance of $1 or less) is to be
determined under other applicable law.
11(b) Account termination.
Paragraph 11(b)(1).
1. Expiration date. The credit agreement
determines whether or not an open-end plan
has a stated expiration (maturity) date.
Creditors that offer accounts with no stated
expiration date are prohibited from
terminating those accounts solely because a
consumer does not incur a finance charge,
even if credit cards or other access devices
associated with the account expire after a
stated period. Creditors may still terminate
such accounts for inactivity consistent with
§ 226.11(b)(2).
Section 226.12—Special Credit Card
Provisions
1. Scope. Sections 226.12(a) and (b) deal
with the issuance and liability rules for credit
cards, whether the card is intended for
consumer, business, or any other purposes.
Sections 226.12(a) and (b) are exceptions to
the general rule that the regulation applies
only to consumer credit. (See §§ 226.1 and
226.3.)
2. Definition of ‘‘accepted credit card’’. For
purposes of this section, ‘‘accepted credit
card’’ means any credit card that a
cardholder has requested or applied for and
received, or has signed, used, or authorized
another person to use to obtain credit. Any
credit card issued as a renewal or substitute
in accordance with § 226.12(a) becomes an
accepted credit card when received by the
cardholder.
12(a) Issuance of credit cards.
Paragraph 12(a)(1).
1. Explicit request. A request or application
for a card must be explicit. For example, a
request for an overdraft plan tied to a
checking account does not constitute an
application for a credit card with overdraft
checking features.
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2. Addition of credit features. If the
consumer has a non-credit card, the addition
of credit features to the card (for example, the
granting of overdraft privileges on a checking
account when the consumer already has a
check guarantee card) constitutes issuance of
a credit card.
3. Variance of card from request. The
request or application need not correspond
exactly to the card that is issued. For
example:
i. The name of the card requested may be
different when issued.
ii. The card may have features in addition
to those reflected in the request or
application.
4. Permissible form of request. The request
or application may be oral (in response to a
telephone solicitation by a card issuer, for
example) or written.
5. Time of issuance. A credit card may be
issued in response to a request made before
any cards are ready for issuance (for example,
if a new program is established), even if there
is some delay in issuance.
6. Persons to whom cards may be issued.
A card issuer may issue a credit card to the
person who requests it, and to anyone else
for whom that person requests a card and
who will be an authorized user on the
requester’s account. In other words, cards
may be sent to consumer A on A’s request,
and also (on A’s request) to consumers B and
C, who will be authorized users on A’s
account. In these circumstances, the
following rules apply:
i. The additional cards may be imprinted
in either A’s name or in the names of B and
C.
ii. No liability for unauthorized use (by
persons other than B and C), not even the
$50, may be imposed on B or C since they
are merely users and not cardholders as that
term is defined in § 226.2 and used in
§ 226.12(b); of course, liability of up to $50
for unauthorized use of B’s and C’s cards may
be imposed on A.
iii. Whether B and C may be held liable for
their own use, or on the account generally,
is a matter of state or other applicable law.
7. Issuance of non-credit cards.
i. General. Under § 226.12(a)(1), a credit
card cannot be issued except in response to
a request or an application. (See comment
2(a)(15)–2 for examples of cards or devices
that are and are not credit cards.) A noncredit card may be sent on an unsolicited
basis by an issuer that does not propose to
connect the card to any credit plan; a credit
feature may be added to a previously issued
non-credit card only upon the consumer’s
specific request.
ii. Examples. A purchase-price discount
card may be sent on an unsolicited basis by
an issuer that does not propose to connect
the card to any credit plan. An issuer
demonstrates that it proposes to connect the
card to a credit plan by, for example,
including promotional materials about credit
features or account agreements and
disclosures required by § 226.6. The issuer
will violate the rule against unsolicited
issuance if, for example, at the time the card
is sent a credit plan can be accessed by the
card or the recipient of the unsolicited card
has been preapproved for credit that the
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recipient can access by contacting the issuer
and activating the card.
8. Unsolicited issuance of PINs. A card
issuer may issue personal identification
numbers (PINs) to existing credit cardholders
without a specific request from the
cardholders, provided the PINs cannot be
used alone to obtain credit. For example, the
PINs may be necessary if consumers wish to
use their existing credit cards at automated
teller machines or at merchant locations with
point-of-sale terminals that require PINs.
Paragraph 12(a)(2).
1. Renewal. Renewal generally
contemplates the regular replacement of
existing cards because of, for example,
security reasons or new technology or
systems. It also includes the re-issuance of
cards that have been suspended temporarily,
but does not include the opening of a new
account after a previous account was closed.
2. Substitution—examples. Substitution
encompasses the replacement of one card
with another because the underlying account
relationship has changed in some way—such
as when the card issuer has:
i. Changed its name.
ii. Changed the name of the card.
iii. Changed the credit or other features
available on the account. For example, the
original card could be used to make
purchases and obtain cash advances at teller
windows. The substitute card might be
usable, in addition, for obtaining cash
advances through automated teller machines.
(If the substitute card constitutes an access
device, as defined in Regulation E (12 CFR
part 205), then the Regulation E issuance
rules would have to be followed.) The
substitution of one card with another on an
unsolicited basis is not permissible, however,
where in conjunction with the substitution
an additional credit card account is opened
and the consumer is able to make new
purchases or advances under both the
original and the new account with the new
card. For example, if a retail card issuer
replaces its credit card with a combined
retailer/bank card, each of the creditors
maintains a separate account, and both
accounts can be accessed for new
transactions by use of the new credit card,
the card cannot be provided to a consumer
without solicitation.
iv. Substituted a card user’s name on the
substitute card for the cardholder’s name
appearing on the original card.
v. Changed the merchant base, provided
that the new card is honored by at least one
of the persons that honored the original card.
However, unless the change in the merchant
base is the addition of an affiliate of the
existing merchant base, the substitution of a
new card for another on an unsolicited basis
is not permissible where the account is
inactive. A credit card cannot be issued in
these circumstances without a request or
application. For purposes of § 226.12(a), an
account is inactive if no credit has been
extended and if the account has no
outstanding balance for the prior 24 months.
(See § 226.11(b)(2).)
3. Substitution—successor card issuer.
Substitution also occurs when a successor
card issuer replaces the original card issuer
(for example, when a new card issuer
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purchases the accounts of the original issuer
and issues its own card to replace the
original one). A permissible substitution
exists even if the original issuer retains the
existing receivables and the new card issuer
acquires the right only to future receivables,
provided use of the original card is cut off
when use of the new card becomes possible.
4. Substitution—non-credit-card plan. A
credit card that replaces a retailer’s open-end
credit plan not involving a credit card is not
considered a substitute for the retailer’s
plan—even if the consumer used the
retailer’s plan. A credit card cannot be issued
in these circumstances without a request or
application.
5. One-for-one rule. An accepted card may
be replaced by no more than one renewal or
substitute card. For example, the card issuer
may not replace a credit card permitting
purchases and cash advances with two cards,
one for the purchases and another for the
cash advances.
6. One-for-one rule—exceptions. The
regulation does not prohibit the card issuer
from:
i. Replacing a debit/credit card with a
credit card and another card with only debit
functions (or debit functions plus an
associated overdraft capability), since the
latter card could be issued on an unsolicited
basis under Regulation E.
ii. Replacing an accepted card with more
than one renewal or substitute card, provided
that:
A. No replacement card accesses any
account not accessed by the accepted card;
B. For terms and conditions required to be
disclosed under § 226.6, all replacement
cards are issued subject to the same terms
and conditions, except that a creditor may
vary terms for which no change in terms
notice is required under § 226.9(c); and
C. Under the account’s terms the
consumer’s total liability for unauthorized
use with respect to the account does not
increase.
7. Methods of terminating replaced card.
The card issuer need not physically retrieve
the original card, provided the old card is
voided in some way, for example:
i. The issuer includes with the new card
a notification that the existing card is no
longer valid and should be destroyed
immediately.
ii. The original card contained an
expiration date.
iii. The card issuer, in order to preclude
use of the card, reprograms computers or
issues instructions to authorization centers.
8. Incomplete replacement. If a consumer
has duplicate credit cards on the same
account (Card A—one type of bank credit
card, for example), the card issuer may not
replace the duplicate cards with one Card A
and one Card B (Card B—another type of
bank credit card) unless the consumer
requests Card B.
9. Multiple entities. Where multiple
entities share responsibilities with respect to
a credit card issued by one of them, the entity
that issued the card may replace it on an
unsolicited basis, if that entity terminates the
original card by voiding it in some way, as
described in comment 12(a)(2)–7. The other
entity or entities may not issue a card on an
unsolicited basis in these circumstances.
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12(b) Liability of cardholder for
unauthorized use.
1. Meaning of cardholder. For purposes of
this provision, cardholder includes any
person (including organizations) to whom a
credit card is issued for any purpose,
including business. When a corporation is
the cardholder, required disclosures should
be provided to the corporation (as opposed
to an employee user).
2. Imposing liability. A card issuer is not
required to impose liability on a cardholder
for the unauthorized use of a credit card; if
the card issuer does not seek to impose
liability, the issuer need not conduct any
investigation of the cardholder’s claim.
3. Reasonable investigation. If a card issuer
seeks to impose liability when a claim of
unauthorized use is made by a cardholder,
the card issuer must conduct a reasonable
investigation of the claim. In conducting its
investigation, the card issuer may reasonably
request the cardholder’s cooperation. The
card issuer may not automatically deny a
claim based solely on the cardholder’s failure
or refusal to comply with a particular
request, including providing an affidavit or
filing a police report; however, if the card
issuer otherwise has no knowledge of facts
confirming the unauthorized use, the lack of
information resulting from the cardholder’s
failure or refusal to comply with a particular
request may lead the card issuer reasonably
to terminate the investigation. The
procedures involved in investigating claims
may differ, but actions such as the following
represent steps that a card issuer may take,
as appropriate, in conducting a reasonable
investigation:
i. Reviewing the types or amounts of
purchases made in relation to the
cardholder’s previous purchasing pattern.
ii. Reviewing where the purchases were
delivered in relation to the cardholder’s
residence or place of business.
iii. Reviewing where the purchases were
made in relation to where the cardholder
resides or has normally shopped.
iv. Comparing any signature on credit slips
for the purchases to the signature of the
cardholder or an authorized user in the card
issuer’s records, including other credit slips.
v. Requesting documentation to assist in
the verification of the claim.
vi. Requesting a written, signed statement
from the cardholder or authorized user. For
example, the creditor may include a
signature line on a billing rights form that the
cardholder may send in to provide notice of
the claim. However, a creditor may not
require the cardholder to provide an affidavit
or signed statement under penalty of perjury
as part of a reasonable investigation.
vii. Requesting a copy of a police report,
if one was filed.
viii. Requesting information regarding the
cardholder’s knowledge of the person who
allegedly used the card or of that person’s
authority to do so.
4. Checks that access a credit card
account. The liability provisions for
unauthorized use under § 226.12(b)(1) only
apply to transactions involving the use of a
credit card, and not if an unauthorized
transaction is made using a check accessing
the credit card account. However, the billing
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5487
error provisions in § 226.13 apply to both of
these types of transactions.
12(b)(1)(ii) Limitation on amount.
1. Meaning of authority. Section
226.12(b)(1)(i) defines unauthorized use in
terms of whether the user has actual,
implied, or apparent authority. Whether such
authority exists must be determined under
state or other applicable law.
2. Liability limits—dollar amounts. As a
general rule, the cardholder’s liability for a
series of unauthorized uses cannot exceed
either $50 or the value obtained through the
unauthorized use before the card issuer is
notified, whichever is less.
3. Implied or apparent authority. If a
cardholder furnishes a credit card and grants
authority to make credit transactions to a
person (such as a family member or
coworker) who exceeds the authority given,
the cardholder is liable for the transaction(s)
unless the cardholder has notified the
creditor that use of the credit card by that
person is no longer authorized.
4. Credit card obtained through robbery or
fraud. An unauthorized use includes, but is
not limited to, a transaction initiated by a
person who has obtained the credit card from
the consumer, or otherwise initiated the
transaction, through fraud or robbery.
12(b)(2) Conditions of liability.
1. Issuer’s option not to comply. A card
issuer that chooses not to impose any
liability on cardholders for unauthorized use
need not comply with the disclosure and
identification requirements discussed in
§ 226.12(b)(2).
Paragraph 12(b)(2)(ii).
1. Disclosure of liability and means of
notifying issuer. The disclosures referred to
in § 226.12(b)(2)(ii) may be given, for
example, with the initial disclosures under
§ 226.6, on the credit card itself, or on
periodic statements. They may be given at
any time preceding the unauthorized use of
the card.
2. Meaning of ‘‘adequate notice.’’ For
purposes of this provision, ‘‘adequate notice’’
means a printed notice to a cardholder that
sets forth clearly the pertinent facts so that
the cardholder may reasonably be expected
to have noticed it and understood its
meaning. The notice may be given by any
means reasonably assuring receipt by the
cardholder.
Paragraph 12(b)(2)(iii).
1. Means of identifying cardholder or user.
To fulfill the condition set forth in
§ 226.12(b)(2)(iii), the issuer must provide
some method whereby the cardholder or the
authorized user can be identified. This could
include, for example, a signature,
photograph, or fingerprint on the card or
other biometric means, or electronic or
mechanical confirmation.
2. Identification by magnetic strip. Unless
a magnetic strip (or similar device not
readable without physical aids) must be used
in conjunction with a secret code or the like,
it would not constitute sufficient means of
identification. Sufficient identification also
does not exist if a ‘‘pool’’ or group card,
issued to a corporation and signed by a
corporate agent who will not be a user of the
card, is intended to be used by another
employee for whom no means of
identification is provided.
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3. Transactions not involving card. The
cardholder may not be held liable under
§ 226.12(b) when the card itself (or some
other sufficient means of identification of the
cardholder) is not presented. Since the issuer
has not provided a means to identify the user
under these circumstances, the issuer has not
fulfilled one of the conditions for imposing
liability. For example, when merchandise is
ordered by telephone or the Internet by a
person without authority to do so, using a
credit card account number by itself or with
other information that appears on the card
(for example, the card expiration date and a
3- or 4-digit cardholder identification
number), no liability may be imposed on the
cardholder.
12(b)(3) Notification to card issuer.
1. How notice must be provided. Notice
given in a normal business manner—for
example, by mail, telephone, or personal
visit—is effective even though it is not given
to, or does not reach, some particular person
within the issuer’s organization. Notice also
may be effective even though it is not given
at the address or phone number disclosed by
the card issuer under § 226.12(b)(2)(ii).
2. Who must provide notice. Notice of loss,
theft, or possible unauthorized use need not
be initiated by the cardholder. Notice is
sufficient so long as it gives the ‘‘pertinent
information’’ which would include the name
or card number of the cardholder and an
indication that unauthorized use has or may
have occurred.
3. Relationship to § 226.13. The liability
protections afforded to cardholders in
§ 226.12 do not depend upon the
cardholder’s following the error resolution
procedures in § 226.13. For example, the
written notification and time limit
requirements of § 226.13 do not affect the
§ 226.12 protections. (See also comment
12(b)(1)–4.)
12(b)(5) Business use of credit cards.
1. Agreement for higher liability for
business use cards. The card issuer may not
rely on § 226.12(b)(5) if the business is
clearly not in a position to provide 10 or
more cards to employees (for example, if the
business has only 3 employees). On the other
hand, the issuer need not monitor the
personnel practices of the business to make
sure that it has at least 10 employees at all
times.
2. Unauthorized use by employee. The
protection afforded to an employee against
liability for unauthorized use in excess of the
limits set in § 226.12(b) applies only to
unauthorized use by someone other than the
employee. If the employee uses the card in
an unauthorized manner, the regulation sets
no restriction on the employee’s potential
liability for such use.
12(c) Right of cardholder to assert claims
or defenses against card issuer.
1. Relationship to § 226.13. The § 226.12(c)
credit card ‘‘holder in due course’’ provision
deals with the consumer’s right to assert
against the card issuer a claim or defense
concerning property or services purchased
with a credit card, if the merchant has been
unwilling to resolve the dispute. Even though
certain merchandise disputes, such as nondelivery of goods, may also constitute
‘‘billing errors’’ under § 226.13, that section
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operates independently of § 226.12(c). The
cardholder whose asserted billing error
involves undelivered goods may institute the
error resolution procedures of § 226.13; but
whether or not the cardholder has done so,
the cardholder may assert claims or defenses
under § 226.12(c). Conversely, the consumer
may pay a disputed balance and thus have
no further right to assert claims and defenses,
but still may assert a billing error if notice
of that billing error is given in the proper
time and manner. An assertion that a
particular transaction resulted from
unauthorized use of the card could also be
both a ‘‘defense’’ and a billing error.
2. Claims and defenses assertible. Section
226.12(c) merely preserves the consumer’s
right to assert against the card issuer any
claims or defenses that can be asserted
against the merchant. It does not determine
what claims or defenses are valid as to the
merchant; this determination must be made
under state or other applicable law.
3. Transactions excluded. Section
226.12(c) does not apply to the use of a check
guarantee card or a debit card in connection
with an overdraft credit plan, or to a check
guarantee card used in connection with cashadvance checks.
4. Method of calculating the amount of
credit outstanding. The amount of the claim
or defense that the cardholder may assert
shall not exceed the amount of credit
outstanding for the disputed transaction at
the time the cardholder first notifies the card
issuer or the person honoring the credit card
of the existence of the claim or defense. To
determine the amount of credit outstanding
for purposes of this section, payments and
other credits shall be applied to: (i) Late
charges in the order of entry to the account;
then to (ii) finance charges in the order of
entry to the account; and then to (iii) any
other debits in the order of entry to the
account. If more than one item is included
in a single extension of credit, credits are to
be distributed pro rata according to prices
and applicable taxes.
12(c)(1) General rule.
1. Situations excluded and included. The
consumer may assert claims or defenses only
when the goods or services are ‘‘purchased
with the credit card.’’ This could include
mail, the Internet or telephone orders, if the
purchase is charged to the credit card
account. But it would exclude:
i. Use of a credit card to obtain a cash
advance, even if the consumer then uses the
money to purchase goods or services. Such
a transaction would not involve ‘‘property or
services purchased with the credit card.’’
ii. The purchase of goods or services by use
of a check accessing an overdraft account and
a credit card used solely for identification of
the consumer. (On the other hand, if the
credit card is used to make partial payment
for the purchase and not merely for
identification, the right to assert claims or
defenses would apply to credit extended via
the credit card, although not to the credit
extended on the overdraft line.)
iii. Purchases made by use of a check
guarantee card in conjunction with a cash
advance check (or by cash advance checks
alone). (See comment 12(c)–3.) A cash
advance check is a check that, when written,
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does not draw on an asset account; instead,
it is charged entirely to an open-end credit
account.
iv. Purchases effected by use of either a
check guarantee card or a debit card when
used to draw on overdraft credit plans. (See
comment 12(c)–3.) The debit card exemption
applies whether the card accesses an asset
account via point-of-sale terminals,
automated teller machines, or in any other
way, and whether the card qualifies as an
‘‘access device’’ under Regulation E or is only
a paper based debit card. If a card serves both
as an ordinary credit card and also as check
guarantee or debit card, a transaction will be
subject to this rule on asserting claims and
defenses when used as an ordinary credit
card, but not when used as a check guarantee
or debit card.
12(c)(2) Adverse credit reports prohibited.
1. Scope of prohibition. Although an
amount in dispute may not be reported as
delinquent until the matter is resolved:
i. That amount may be reported as
disputed.
ii. Nothing in this provision prohibits the
card issuer from undertaking its normal
collection activities for the delinquent and
undisputed portion of the account.
2. Settlement of dispute. A card issuer may
not consider a dispute settled and report an
amount disputed as delinquent or begin
collection of the disputed amount until it has
completed a reasonable investigation of the
cardholder’s claim. A reasonable
investigation requires an independent
assessment of the cardholder’s claim based
on information obtained from both the
cardholder and the merchant, if possible. In
conducting an investigation, the card issuer
may request the cardholder’s reasonable
cooperation. The card issuer may not
automatically consider a dispute settled if the
cardholder fails or refuses to comply with a
particular request. However, if the card issuer
otherwise has no means of obtaining
information necessary to resolve the dispute,
the lack of information resulting from the
cardholder’s failure or refusal to comply with
a particular request may lead the card issuer
reasonably to terminate the investigation.
12(c)(3) Limitations.
Paragraph 12(c)(3)(i)(A).
1. Resolution with merchant. The
consumer must have tried to resolve the
dispute with the merchant. This does not
require any special procedures or
correspondence between them, and is a
matter for factual determination in each case.
The consumer is not required to seek
satisfaction from the manufacturer of the
goods involved. When the merchant is in
bankruptcy proceedings, the consumer is not
required to file a claim in those proceedings,
and may instead file a claim for the property
or service purchased with the credit card
with the card issuer directly.
Paragraph 12(c)(3)(i)(B).
1. Geographic limitation. The question of
where a transaction occurs (as in the case of
mail, Internet, or telephone orders, for
example) is to be determined under state or
other applicable law.
Paragraph 12(c)(3)(ii).
1. Merchant honoring card. The exceptions
(stated in § 226.12(c)(3)(ii)) to the amount
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and geographic limitations in
§ 226.12(c)(3)(i)(B) do not apply if the
merchant merely honors, or indicates
through signs or advertising that it honors, a
particular credit card.
12(d) Offsets by card issuer prohibited.
Paragraph 12(d)(1).
1. Holds on accounts. ‘‘Freezing’’ or
placing a hold on funds in the cardholder’s
deposit account is the functional equivalent
of an offset and would contravene the
prohibition in § 226.12(d)(1), unless done in
the context of one of the exceptions specified
in § 226.12(d)(2). For example, if the terms of
a security agreement permitted the card
issuer to place a hold on the funds, the hold
would not violate the offset prohibition.
Similarly, if an order of a bankruptcy court
required the card issuer to turn over deposit
account funds to the trustee in bankruptcy,
the issuer would not violate the regulation by
placing a hold on the funds in order to
comply with the court order.
2. Funds intended as deposits. If the
consumer tenders funds as a deposit (to a
checking account, for example), the card
issuer may not apply the funds to repay
indebtedness on the consumer’s credit card
account.
3. Types of indebtedness; overdraft
accounts. The offset prohibition applies to
any indebtedness arising from transactions
under a credit card plan, including accrued
finance charges and other charges on the
account. The prohibition also applies to
balances arising from transactions not using
the credit card itself but taking place under
plans that involve credit cards. For example,
if the consumer writes a check that accesses
an overdraft line of credit, the resulting
indebtedness is subject to the offset
prohibition since it is incurred through a
credit card plan, even though the consumer
did not use an associated check guarantee or
debit card.
4. When prohibition applies in case of
termination of account. The offset
prohibition applies even after the card issuer
terminates the cardholder’s credit card
privileges, if the indebtedness was incurred
prior to termination. If the indebtedness was
incurred after termination, the prohibition
does not apply.
Paragraph 12(d)(2).
1. Security interest—limitations. In order to
qualify for the exception stated in
§ 226.12(d)(2), a security interest must be
affirmatively agreed to by the consumer and
must be disclosed in the issuer’s accountopening disclosures under § 226.6. The
security interest must not be the functional
equivalent of a right of offset; as a result,
routinely including in agreements contract
language indicating that consumers are
giving a security interest in any deposit
accounts maintained with the issuer does not
result in a security interest that falls within
the exception in § 226.12(d)(2). For a security
interest to qualify for the exception under
§ 226.12(d)(2) the following conditions must
be met:
i. The consumer must be aware that
granting a security interest is a condition for
the credit card account (or for more favorable
account terms) and must specifically intend
to grant a security interest in a deposit
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account. Indicia of the consumer’s awareness
and intent include at least one of the
following (or a substantially similar
procedure that evidences the consumer’s
awareness and intent):
A. Separate signature or initials on the
agreement indicating that a security interest
is being given.
B. Placement of the security agreement on
a separate page, or otherwise separating the
security interest provisions from other
contract and disclosure provisions.
C. Reference to a specific amount of
deposited funds or to a specific deposit
account number.
ii. The security interest must be obtainable
and enforceable by creditors generally. If
other creditors could not obtain a security
interest in the consumer’s deposit accounts
to the same extent as the card issuer, the
security interest is prohibited by
§ 226.12(d)(2).
2. Security interest—after-acquired
property. As used in § 226.12(d), the term
‘‘security interest’’ does not exclude (as it
does for other Regulation Z purposes)
interests in after-acquired property. Thus, a
consensual security interest in depositaccount funds, including funds deposited
after the granting of the security interest
would constitute a permissible exception to
the prohibition on offsets.
3. Court order. If the card issuer obtains a
judgment against the cardholder, and if state
and other applicable law and the terms of the
judgment do not so prohibit, the card issuer
may offset the indebtedness against the
cardholder’s deposit account.
Paragraph 12(d)(3).
1. Automatic payment plans—scope of
exception. With regard to automatic debit
plans under § 226.12(d)(3), the following
rules apply:
i. The cardholder’s authorization must be
in writing and signed or initialed by the
cardholder.
ii. The authorizing language need not
appear directly above or next to the
cardholder’s signature or initials, provided it
appears on the same document and that it
clearly spells out the terms of the automatic
debit plan.
iii. If the cardholder has the option to
accept or reject the automatic debit feature
(such option may be required under section
913 of the Electronic Fund Transfer Act), the
fact that the option exists should be clearly
indicated.
2. Automatic payment plans—additional
exceptions. The following practices are not
prohibited by § 226.12(d)(1):
i. Automatically deducting charges for
participation in a program of banking
services (one aspect of which may be a credit
card plan).
ii. Debiting the cardholder’s deposit
account on the cardholder’s specific request
rather than on an automatic periodic basis
(for example, a cardholder might check a box
on the credit card bill stub, requesting the
issuer to debit the cardholder’s account to
pay that bill).
12(e) Prompt notification of returns and
crediting of refunds.
Paragraph 12(e)(1).
1. Normal channels. The term normal
channels refers to any network or interchange
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system used for the processing of the original
charge slips (or equivalent information
concerning the transaction).
Paragraph 12(e)(2).
1. Crediting account. The card issuer need
not actually post the refund to the
consumer’s account within three business
days after receiving the credit statement,
provided that it credits the account as of a
date within that time period.
Section 226.13—Billing Error Resolution
1. Creditor’s failure to comply with billing
error provisions. Failure to comply with the
error resolution procedures may result in the
forfeiture of disputed amounts as prescribed
in section 161(e) of the act. (Any failure to
comply may also be a violation subject to the
liability provisions of section 130 of the act.)
2. Charges for error resolution. If a billing
error occurred, whether as alleged or in a
different amount or manner, the creditor may
not impose a charge related to any aspect of
the error resolution process (including
charges for documentation or investigation)
and must credit the consumer’s account if
such a charge was assessed pending
resolution. Since the act grants the consumer
error resolution rights, the creditor should
avoid any chilling effect on the good faith
assertion of errors that might result if charges
are assessed when no billing error has
occurred.
13(a) Definition of billing error.
Paragraph 13(a)(1).
1. Actual, implied, or apparent authority.
Whether use of a credit card or open-end
credit plan is authorized is determined by
state or other applicable law. (See comment
12(b)(1)(ii)–1.)
Paragraph 13(a)(3).
1. Coverage. i. Section 226.13(a)(3) covers
disputes about goods or services that are ‘‘not
accepted’’ or ‘‘not delivered * * * as
agreed’’; for example:
A. The appearance on a periodic statement
of a purchase, when the consumer refused to
take delivery of goods because they did not
comply with the contract.
B. Delivery of property or services different
from that agreed upon.
C. Delivery of the wrong quantity.
D. Late delivery.
E. Delivery to the wrong location.
ii. Section 226.13(a)(3) does not apply to a
dispute relating to the quality of property or
services that the consumer accepts. Whether
acceptance occurred is determined by state or
other applicable law.
2. Application to purchases made using a
third-party payment intermediary. Section
226.13(a)(3) generally applies to disputes
about goods and services that are purchased
using a third-party payment intermediary,
such as a person-to-person Internet payment
service, funded through use of a consumer’s
open-end credit plan when the goods or
services are not accepted by the consumer or
not delivered to the consumer as agreed.
However, the extension of credit must be
made at the time the consumer purchases the
good or service and match the amount of the
transaction to purchase the good or service
(including ancillary taxes and fees). Under
these circumstances, the property or service
for which the extension of credit is made is
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not the payment service, but rather the good
or service that the consumer has purchased
using the payment service. Thus, for
example, § 226.13(a)(3) would not apply to
purchases using a third-party payment
intermediary that is funded through use of an
open-end credit plan if:
i. The extension of credit is made to fund
the third-party payment intermediary
‘‘account,’’ but the consumer does not
contemporaneously use those funds to
purchase a good or service at that time.
ii. The extension of credit is made to fund
only a portion of the purchase amount, and
the consumer uses other sources to fund the
remaining amount.
3. Notice to merchant not required. A
consumer is not required to first notify the
merchant or other payee from whom he or
she has purchased goods or services and
attempt to resolve a dispute regarding the
good or service before providing a billingerror notice to the creditor under
§ 226.13(a)(3) asserting that the goods or
services were not accepted or delivered as
agreed.
Paragraph 13(a)(5).
1. Computational errors. In periodic
statements that are combined with other
information, the error resolution procedures
are triggered only if the consumer asserts a
computational billing error in the creditrelated portion of the periodic statement. For
example, if a bank combines a periodic
statement reflecting the consumer’s credit
card transactions with the consumer’s
monthly checking statement, a computational
error in the checking account portion of the
combined statement is not a billing error.
Paragraph 13(a)(6).
1. Documentation requests. A request for
documentation such as receipts or sales slips,
unaccompanied by an allegation of an error
under § 226.13(a) or a request for additional
clarification under § 226.13(a)(6), does not
trigger the error resolution procedures. For
example, a request for documentation merely
for purposes such as tax preparation or
recordkeeping does not trigger the error
resolution procedures.
13(b) Billing error notice.
1. Withdrawal of billing error notice by
consumer. The creditor need not comply
with the requirements of § 226.13(c) through
(g) of this section if the consumer concludes
that no billing error occurred and voluntarily
withdraws the billing error notice. The
consumer’s withdrawal of a billing error
notice may be oral, electronic or written.
2. Form of written notice. The creditor may
require that the written notice not be made
on the payment medium or other material
accompanying the periodic statement if the
creditor so stipulates in the billing rights
statement required by §§ 226.6(a)(5) or
(b)(5)(iii), and 226.9(a). In addition, if the
creditor stipulates in the billing rights
statement that it accepts billing error notices
submitted electronically, and states the
means by which a consumer may
electronically submit a billing error notice, a
notice sent in such manner will be deemed
to satisfy the written notice requirement for
purposes of § 226.13(b).
Paragraph 13(b)(1).
1. Failure to send periodic statement—
timing. If the creditor has failed to send a
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periodic statement, the 60-day period runs
from the time the statement should have been
sent. Once the statement is provided, the
consumer has another 60 days to assert any
billing errors reflected on it.
2. Failure to reflect credit—timing. If the
periodic statement fails to reflect a credit to
the account, the 60-day period runs from
transmittal of the statement on which the
credit should have appeared.
3. Transmittal. If a consumer has arranged
for periodic statements to be held at the
financial institution until called for, the
statement is ‘‘transmitted’’ when it is first
made available to the consumer.
Paragraph 13(b)(2).
1. Identity of the consumer. The billing
error notice need not specify both the name
and the account number if the information
supplied enables the creditor to identify the
consumer’s name and account.
13(c) Time for resolution; general
procedures.
1. Temporary or provisional corrections. A
creditor may temporarily correct the
consumer’s account in response to a billing
error notice, but is not excused from
complying with the remaining error
resolution procedures within the time limits
for resolution.
2. Correction without investigation. A
creditor may correct a billing error in the
manner and amount asserted by the
consumer without the investigation or the
determination normally required. The
creditor must comply, however, with all
other applicable provisions. If a creditor
follows this procedure, no presumption is
created that a billing error occurred.
3. Relationship with § 226.12. The
consumer’s rights under the billing error
provisions in § 226.13 are independent of the
provisions set forth in § 226.12(b) and (c).
(See comments 12(b)(1)–4, 12(b)(3)–3, and
12(c)–1.)
Paragraph 13(c)(2).
1. Time for resolution. The phrase two
complete billing cycles means two actual
billing cycles occurring after receipt of the
billing error notice, not a measure of time
equal to two billing cycles. For example, if
a creditor on a monthly billing cycle receives
a billing error notice mid-cycle, it has the
remainder of that cycle plus the next two full
billing cycles to resolve the error.
2. Finality of error resolution procedure. A
creditor must comply with the error
resolution procedures and complete its
investigation to determine whether an error
occurred within two complete billing cycles
as set forth in paragraph (c)(2) of this section.
Thus, for example, the creditor would be
prohibited from reversing amounts
previously credited for an alleged billing
error even if the creditor obtains evidence
after the error resolution time period has
passed indicating that the billing error did
not occur as asserted by the consumer.
Similarly, if a creditor fails to mail or deliver
a written explanation setting forth the reason
why the billing error did not occur as
asserted, or otherwise fails to comply with
the error resolution procedures set forth in
§ 226.13(f), the creditor generally must credit
the disputed amount and related finance or
other charges, as applicable, to the
consumer’s account.
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13(d) Rules pending resolution.
1. Disputed amount. Disputed amount is
the dollar amount alleged by the consumer to
be in error. When the allegation concerns the
description or identification of the
transaction (such as the date or the seller’s
name) rather than a dollar amount, the
disputed amount is the amount of the
transaction or charge that corresponds to the
disputed transaction identification. If the
consumer alleges a failure to send a periodic
statement under § 226.13(a)(7), the disputed
amount is the entire balance owing.
13(d)(1) Consumer’s right to withhold
disputed amount; collection action
prohibited.
1. Prohibited collection actions. During the
error resolution period, the creditor is
prohibited from trying to collect the disputed
amount from the consumer. Prohibited
collection actions include, for example,
instituting court action, taking a lien, or
instituting attachment proceedings.
2. Right to withhold payment. If the
creditor reflects any disputed amount or
related finance or other charges on the
periodic statement, and is therefore required
to make the disclosure under § 226.13(d)(4),
the creditor may comply with that disclosure
requirement by indicating that payment of
any disputed amount is not required pending
resolution. Making a disclosure that only
refers to the disputed amount would, of
course, in no way affect the consumer’s right
under § 226.13(d)(1) to withhold related
finance and other charges. The disclosure
under § 226.13(d)(4) need not appear in any
specific place on the periodic statement,
need not state the specific amount that the
consumer may withhold, and may be
preprinted on the periodic statement.
3. Imposition of additional charges on
undisputed amounts. The consumer’s
withholding of a disputed amount from the
total bill cannot subject undisputed balances
(including new purchases or cash advances
made during the present or subsequent
cycles) to the imposition of finance or other
charges. For example, if on an account with
a grace period (that is, an account in which
paying the new balance in full allows the
consumer to avoid the imposition of
additional finance charges), a consumer
disputes a $2 item out of a total bill of $300
and pays $298 within the grace period, the
consumer would not lose the grace period as
to any undisputed amounts, even if the
creditor determines later that no billing error
occurred. Furthermore, finance or other
charges may not be imposed on any new
purchases or advances that, absent the
unpaid disputed balance, would not have
finance or other charges imposed on them.
Finance or other charges that would have
been incurred even if the consumer had paid
the disputed amount would not be affected.
4. Automatic payment plans-coverage. The
coverage of this provision is limited to the
card issuer’s automatic payment plans,
whether or not the consumer’s asset account
is held by the card issuer or by another
financial institution. It does not apply to
automatic or bill-payment plans offered by
financial institutions other than the credit
card issuer.
5. Automatic payment plans—time of
notice. While the card issuer does not have
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to restore or prevent the debiting of a
disputed amount if the billing error notice
arrives after the three business-day cut-off,
the card issuer must, however, prevent the
automatic debit of any part of the disputed
amount that is still outstanding and
unresolved at the time of the next scheduled
debit date.
13(d)(2) Adverse credit reports prohibited.
1. Report of dispute. Although the creditor
must not issue an adverse credit report
because the consumer fails to pay the
disputed amount or any related charges, the
creditor may report that the amount or the
account is in dispute. Also, the creditor may
report the account as delinquent if
undisputed amounts remain unpaid.
2. Person. During the error resolution
period, the creditor is prohibited from
making an adverse credit report about the
disputed amount to any person—including
employers, insurance companies, other
creditors, and credit bureaus.
3. Creditor’s agent. Whether an agency
relationship exists between a creditor and an
issuer of an adverse credit report is
determined by State or other applicable law.
13(e) Procedures if billing error occurred as
asserted.
1. Correction of error. The phrase as
applicable means that the necessary
corrections vary with the type of billing error
that occurred. For example, a misidentified
transaction (or a transaction that is identified
by one of the alternative methods in § 226.8)
is cured by properly identifying the
transaction and crediting related finance and
any other charges imposed. The creditor is
not required to cancel the amount of the
underlying obligation incurred by the
consumer.
2. Form of correction notice. The written
correction notice may take a variety of forms.
It may be sent separately, or it may be
included on or with a periodic statement that
is mailed within the time for resolution. If
the periodic statement is used, the amount of
the billing error must be specifically
identified. If a separate billing error
correction notice is provided, the
accompanying or subsequent periodic
statement reflecting the corrected amount
may simply identify it as credit.
3. Discovery of information after
investigation period. See comment 13(c)(2)–
2.
13(f) Procedures if different billing error or
no billing error occurred.
1. Different billing error. Examples of a
different billing error include:
i. Differences in the amount of an error (for
example, the customer asserts a $55.00 error
but the error was only $53.00).
ii. Differences in other particulars asserted
by the consumer (such as when a consumer
asserts that a particular transaction never
occurred, but the creditor determines that
only the seller’s name was disclosed
incorrectly).
2. Form of creditor’s explanation. The
written explanation (which also may notify
the consumer of corrections to the account)
may take a variety of forms. It may be sent
separately, or it may be included on or with
a periodic statement that is mailed within the
time for resolution. If the creditor uses the
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periodic statement for the explanation and
correction(s), the corrections must be
specifically identified. If a separate
explanation, including the correction notice,
is provided, the enclosed or subsequent
periodic statement reflecting the corrected
amount may simply identify it as a credit.
The explanation may be combined with the
creditor’s notice to the consumer of amounts
still owing, which is required under
§ 226.13(g)(1), provided it is sent within the
time limit for resolution. (See commentary to
§ 226.13(e).)
3. Reasonable investigation. A creditor
must conduct a reasonable investigation
before it determines that no billing error
occurred or that a different billing error
occurred from that asserted. In conducting its
investigation of an allegation of a billing
error, the creditor may reasonably request the
consumer’s cooperation. The creditor may
not automatically deny a claim based solely
on the consumer’s failure or refusal to
comply with a particular request, including
providing an affidavit or filing a police
report. However, if the creditor otherwise has
no knowledge of facts confirming the billing
error, the lack of information resulting from
the consumer’s failure or refusal to comply
with a particular request may lead the
creditor reasonably to terminate the
investigation. The procedures involved in
investigating alleged billing errors may differ
depending on the billing error type.
i. Unauthorized transaction. In conducting
an investigation of a notice of billing error
alleging an unauthorized transaction under
§ 226.13(a)(1), actions such as the following
represent steps that a creditor may take, as
appropriate, in conducting a reasonable
investigation:
A. Reviewing the types or amounts of
purchases made in relation to the consumer’s
previous purchasing pattern.
B. Reviewing where the purchases were
delivered in relation to the consumer’s
residence or place of business.
C. Reviewing where the purchases were
made in relation to where the consumer
resides or has normally shopped.
D. Comparing any signature on credit slips
for the purchases to the signature of the
consumer (or an authorized user in the case
of a credit card account) in the creditor’s
records, including other credit slips.
E. Requesting documentation to assist in
the verification of the claim.
F. Requesting a written, signed statement
from the consumer (or authorized user, in the
case of a credit card account). For example,
the creditor may include a signature line on
a billing rights form that the consumer may
send in to provide notice of the claim.
However, a creditor may not require the
consumer to provide an affidavit or signed
statement under penalty of perjury as a part
of a reasonable investigation.
G. Requesting a copy of a police report, if
one was filed.
H. Requesting information regarding the
consumer’s knowledge of the person who
allegedly obtained an extension of credit on
the account or of that person’s authority to
do so.
ii. Nondelivery of property or services. In
conducting an investigation of a billing error
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notice alleging the nondelivery of property or
services under § 226.13(a)(3), the creditor
shall not deny the assertion unless it
conducts a reasonable investigation and
determines that the property or services were
actually delivered, mailed, or sent as agreed.
iii. Incorrect information. In conducting an
investigation of a billing error notice alleging
that information appearing on a periodic
statement is incorrect because a person
honoring the consumer’s credit card or
otherwise accepting an access device for an
open-end plan has made an incorrect report
to the creditor, the creditor shall not deny the
assertion unless it conducts a reasonable
investigation and determines that the
information was correct.
13(g) Creditor’s rights and duties after
resolution.
Paragraph 13(g)(1).
1. Amounts owed by consumer. Amounts
the consumer still owes may include both
minimum periodic payments and related
finance and other charges that accrued
during the resolution period. As explained in
the commentary to § 226.13(d)(1), even if the
creditor later determines that no billing error
occurred, the creditor may not include
finance or other charges that are imposed on
undisputed balances solely as a result of a
consumer’s withholding payment of a
disputed amount.
2. Time of notice. The creditor need not
send the notice of amount owed within the
time period for resolution, although it is
under a duty to send the notice promptly
after resolution of the alleged error. If the
creditor combines the notice of the amount
owed with the explanation required under
§ 226.13(f)(1), the combined notice must be
provided within the time limit for resolution.
Paragraph 13(g)(2).
1. Grace period if no error occurred. If the
creditor determines, after a reasonable
investigation, that a billing error did not
occur as asserted, and the consumer was
entitled to a grace period at the time the
consumer provided the billing error notice,
the consumer must be given a period of time
equal to the grace period disclosed under
§ 226.6(a)(1) or (b)(2) and § 226.7(a)(8) or
(b)(8) to pay any disputed amounts due
without incurring additional finance or other
charges. However, the creditor need not
allow a grace period disclosed under the
above-mentioned sections to pay the amount
due under § 226.13(g)(1) if no error occurred
and the consumer was not entitled to a grace
period at the time the consumer asserted the
error. For example, assume that a creditor
provides a consumer a grace period of 20
days to pay a new balance to avoid finance
charges, and that the consumer did not carry
an outstanding balance from the prior month.
If the consumer subsequently asserts a billing
error for the current statement period within
the 20-day grace period, and the creditor
determines that no billing error in fact
occurred, the consumer must be given at least
20 days (i.e., the full disclosed grace period)
to pay the amount due without incurring
additional finance charges. Conversely, if the
consumer was not entitled to a grace period
at the time the consumer asserted the billing
error, for example, if the consumer did not
pay the previous monthly balance of
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undisputed charges in full, the creditor may
assess finance charges on the disputed
balance for the entire period the item was in
dispute.
Paragraph 13(g)(3).
1. Time for payment. The consumer has a
minimum of 10 days to pay (measured from
the time the consumer could reasonably be
expected to have received notice of the
amount owed) before the creditor may issue
an adverse credit report; if an initially
disclosed grace period allows the consumer
a longer time in which to pay, the consumer
has the benefit of that longer period.
Paragraph 13(g)(4).
1. Credit reporting. Under § 226.13(g)(4)(i)
and (iii) the creditor’s additional credit
reporting responsibilities must be
accomplished promptly. The creditor need
not establish costly procedures to fulfill this
requirement. For example, a creditor that
reports to a credit bureau on scheduled
updates need not transmit corrective
information by an unscheduled computer or
magnetic tape; it may provide the credit
bureau with the correct information by letter
or other commercially reasonable means
when using the scheduled update would not
be ‘‘prompt.’’ The creditor is not responsible
for ensuring that the credit bureau corrects its
information immediately.
2. Adverse report to credit bureau. If a
creditor made an adverse report to a credit
bureau that disseminated the information to
other creditors, the creditor fulfills its
§ 226.13(g)(4)(ii) obligations by providing the
consumer with the name and address of the
credit bureau.
13(i) Relation to Electronic Fund Transfer
Act and Regulation E.
1. Coverage. Credit extended directly from
a non-overdraft credit line is governed solely
by Regulation Z, even though a combined
credit card/access device is used to obtain
the extension.
2. Incidental credit under agreement.
Credit extended incident to an electronic
fund transfer under an agreement between
the consumer and the financial institution is
governed by § 226.13(i), which provides that
certain error resolution procedures in both
this regulation and Regulation E apply.
Incidental credit that is not extended under
an agreement between the consumer and the
financial institution is governed solely by the
error resolution procedures in Regulation E.
For example, credit inadvertently extended
incident to an electronic fund transfer, such
as under an overdraft service not subject to
Regulation Z, is governed solely by the
Regulation E error resolution procedures, if
the bank and the consumer do not have an
agreement to extend credit when the
consumer’s account is overdrawn.
3. Application to debit/credit
transactions—examples. If a consumer
withdraws money at an automated teller
machine and activates an overdraft credit
feature on the checking account:
i. An error asserted with respect to the
transaction is subject, for error resolution
purposes, to the applicable Regulation E
provisions (such as timing and notice) for the
entire transaction.
ii. The creditor need not provisionally
credit the consumer’s account, under
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§ 205.11(c)(2)(i) of Regulation E, for any
portion of the unpaid extension of credit.
iii. The creditor must credit the consumer’s
account under § 205.11(c) with any finance
or other charges incurred as a result of the
alleged error.
iv. The provisions of §§ 226.13(d) and (g)
apply only to the credit portion of the
transaction.
Section 226.14—Determination of Annual
Percentage Rate
14(a) General rule.
1. Tolerance. The tolerance of 1⁄8th of 1
percentage point above or below the annual
percentage rate applies to any required
disclosure of the annual percentage rate. The
disclosure of the annual percentage rate is
required in §§ 226.5a, 226.5b, 226.6, 226.7,
226.9, 226.15, 226.16, and 226.26.
2. Rounding. The regulation does not
require that the annual percentage rate be
calculated to any particular number of
decimal places; rounding is permissible
within the 1⁄8th of 1 percent tolerance. For
example, an exact annual percentage rate of
14.33333% may be stated as 14.33% or as
14.3%, or even as 141⁄4%; but it could not be
stated as 14.2% or 14%, since each varies by
more than the permitted tolerance.
3. Periodic rates. No explicit tolerance
exists for any periodic rate as such; a
disclosed periodic rate may vary from precise
accuracy (for example, due to rounding) only
to the extent that its annualized equivalent is
within the tolerance permitted by § 226.14(a).
Further, a periodic rate need not be
calculated to any particular number of
decimal places.
4. Finance charges. The regulation does not
prohibit creditors from assessing finance
charges on balances that include prior,
unpaid finance charges; state or other
applicable law may do so, however.
5. Good faith reliance on faulty calculation
tools. The regulation relieves a creditor of
liability for an error in the annual percentage
rate or finance charge that resulted from a
corresponding error in a calculation tool used
in good faith by the creditor. Whether or not
the creditor’s use of the tool was in good faith
must be determined on a case-by-case basis,
but the creditor must in any case have taken
reasonable steps to verify the accuracy of the
tool, including any instructions, before using
it. Generally, the safe harbor from liability is
available only for errors directly attributable
to the calculation tool itself, including
software programs; it is not intended to
absolve a creditor of liability for its own
errors, or for errors arising from improper use
of the tool, from incorrect data entry, or from
misapplication of the law.
14(b) Annual percentage rate—in general.
1. Corresponding annual percentage rate
computation. For purposes of §§ 226.5a,
226.5b, 226.6, 226.7(a)(4) or (b)(4), 226.9,
226.15, 226.16, and 226.26, the annual
percentage rate is determined by multiplying
the periodic rate by the number of periods in
the year. This computation reflects the fact
that, in such disclosures, the rate (known as
the corresponding annual percentage rate) is
prospective and does not involve any
particular finance charge or periodic balance.
14(c) Optional effective annual percentage
rate for periodic statements for creditors
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offering open-end plans subject to the
requirements of § 226.5b.
1. General rule. The periodic statement
may reflect (under § 226.7(a)(7)) the
annualized equivalent of the rate actually
applied during a particular cycle; this rate
may differ from the corresponding annual
percentage rate because of the inclusion of,
for example, fixed, minimum, or transaction
charges. Sections 226.14(c)(1) through (c)(4)
state the computation rules for the effective
rate.
2. Charges related to opening, renewing, or
continuing an account. Sections 226.14(c)(2)
and (c)(3) exclude from the calculation of the
effective annual percentage rate finance
charges that are imposed during the billing
cycle such as a loan fee, points, or similar
charge that relates to opening, renewing, or
continuing an account. The charges involved
here do not relate to a specific transaction or
to specific activity on the account, but relate
solely to the opening, renewing, or
continuing of the account. For example, an
annual fee to renew an open-end credit
account that is a percentage of the credit
limit on the account, or that is charged only
to consumers that have not used their credit
card for a certain dollar amount in
transactions during the preceding year,
would not be included in the calculation of
the annual percentage rate, even though the
fee may not be excluded from the finance
charge under § 226.4(c)(4). (See comment
4(c)(4)–2.) This rule applies even if the loan
fee, points, or similar charges are billed on
a subsequent periodic statement or withheld
from the proceeds of the first advance on the
account.
3. Classification of charges. If the finance
charge includes a charge not due to the
application of a periodic rate, the creditor
must use the annual percentage rate
computation method that corresponds to the
type of charge imposed. If the charge is tied
to a specific transaction (for example, 3
percent of the amount of each transaction),
then the method in § 226.14(c)(3) must be
used. If a fixed or minimum charge is
applied, that is, one not tied to any specific
transaction, then the formula in § 226.14(c)(2)
is appropriate.
4. Small finance charges. Section
226.14(c)(4) gives the creditor an alternative
to § 226.14(c)(2) and (c)(3) if small finance
charges (50 cents or less) are involved; that
is, if the finance charge includes minimum
or fixed fees not due to the application of a
periodic rate and the total finance charge for
the cycle does not exceed 50 cents. For
example, while a monthly activity fee of 50
cents on a balance of $20 would produce an
annual percentage rate of 30 percent under
the rule in § 226.14(c)(2), the creditor may
disclose an annual percentage rate of 18
percent if the periodic rate generally
applicable to all balances is 11⁄2 percent per
month.
5. Prior-cycle adjustments. i. The annual
percentage rate reflects the finance charges
imposed during the billing cycle. However,
finance charges imposed during the billing
cycle may relate to activity in a prior cycle.
Examples of circumstances when this may
occur are:
A. A cash advance occurs on the last day
of a billing cycle on an account that uses the
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transaction date to figure finance charges,
and it is impracticable to post the transaction
until the following cycle.
B. An adjustment to the finance charge is
made following the resolution of a billing
error dispute.
C. A consumer fails to pay the purchase
balance under a deferred payment feature by
the payment due date, and finance charges
are imposed from the date of purchase.
ii. Finance charges relating to activity in
prior cycles should be reflected on the
periodic statement as follows:
A. If a finance charge imposed in the
current billing cycle is attributable to
periodic rates applicable to prior billing
cycles (such as when a deferred payment
balance was not paid in full by the payment
due date and finance charges from the date
of purchase are now being debited to the
account, or when a cash advance occurs on
the last day of a billing cycle on an account
that uses the transaction date to figure
finance charges and it is impracticable to
post the transaction until the following
cycle), and the creditor uses the quotient
method to calculate the annual percentage
rate, the numerator would include the
amount of any transaction charges plus any
other finance charges posted during the
billing cycle. At the creditor’s option,
balances relating to the finance charge
adjustment may be included in the
denominator if permitted by the legal
obligation, if it was impracticable to post the
transaction in the previous cycle because of
timing, or if the adjustment is covered by
comment 14(c)–5.ii.B.
B. If a finance charge that is posted to the
account relates to activity for which a finance
charge was debited or credited to the account
in a previous billing cycle (for example, if the
finance charge relates to an adjustment such
as the resolution of a billing error dispute, or
an unintentional posting error, or a payment
by check that was later returned unpaid for
insufficient funds or other reasons), the
creditor shall at its option:
1. Calculate the annual percentage rate in
accordance with ii.A. of this paragraph, or
2. Disclose the finance charge adjustment
on the periodic statement and calculate the
annual percentage rate for the current billing
cycle without including the finance charge
adjustment in the numerator and balances
associated with the finance charge
adjustment in the denominator.
14(c)(1) Solely periodic rates imposed.
1. Periodic rates. Section 226.14(c)(1)
applies if the only finance charge imposed is
due to the application of a periodic rate to
a balance. The creditor may compute the
annual percentage rate either:
i. By multiplying each periodic rate by the
number of periods in the year; or
ii. By the ‘‘quotient’’ method. This method
refers to a composite annual percentage rate
when different periodic rates apply to
different balances. For example, a particular
plan may involve a periodic rate of 11⁄2
percent on balances up to $500, and 1
percent on balances over $500. If, in a given
cycle, the consumer has a balance of $800,
the finance charge would consist of $7.50
(500 × .015) plus $3.00 (300 × .01), for a total
finance charge of $10.50. The annual
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percentage rate for this period may be
disclosed either as 18% on $500 and 12
percent on $300, or as 15.75 percent on a
balance of $800 (the quotient of $10.50
divided by $800, multiplied by 12).
14(c)(2) Minimum or fixed charge, but not
transaction charge, imposed.
1. Certain charges not based on periodic
rates. Section 226.14(c)(2) specifies use of the
quotient method to determine the annual
percentage rate if the finance charge imposed
includes a certain charge not due to the
application of a periodic rate (other than a
charge relating to a specific transaction). For
example, if the creditor imposes a minimum
$1 finance charge on all balances below $50,
and the consumer’s balance was $40 in a
particular cycle, the creditor would disclose
an annual percentage rate of 30 percent (1⁄40
× 12).
2. No balance. If there is no balance to
which the finance charge is applicable, an
annual percentage rate cannot be determined
under § 226.14(c)(2). This could occur not
only when minimum charges are imposed on
an account with no balance, but also when
a periodic rate is applied to advances from
the date of the transaction. For example, if on
May 19 the consumer pays the new balance
in full from a statement dated May 1, and has
no further transactions reflected on the June
1 statement, that statement would reflect a
finance charge with no account balance.
14(c)(3) Transaction charge imposed.
1. Transaction charges. i. Section
226.14(c)(3) transaction charges include, for
example:
A. A loan fee of $10 imposed on a
particular advance.
B. A charge of 3 percent of the amount of
each transaction.
ii. The reference to avoiding duplication in
the computation requires that the amounts of
transactions on which transaction charges
were imposed not be included both in the
amount of total balances and in the ‘‘other
amounts on which a finance charge was
imposed’’ figure. In a multifeatured plan,
creditors may consider each bona fide feature
separately in the calculation of the
denominator. A creditor has considerable
flexibility in defining features for open-end
plans, as long as the creditor has a reasonable
basis for the distinctions. For further
explanation and examples of how to
determine the components of this formula,
see Appendix F to part 226.
2. Daily rate with specific transaction
charge. Section 226.14(c)(3) sets forth an
acceptable method for calculating the annual
percentage rate if the finance charge results
from a charge relating to a specific
transaction and the application of a daily
periodic rate. This section includes the
requirement that the creditor follow the rules
in Appendix F to part 226 in calculating the
annual percentage rate, especially the
provision in the introductory section of
Appendix F which addresses the daily rate/
transaction charge situation by providing that
the ‘‘average of daily balances’’ shall be used
instead of the ‘‘sum of the balances.’’
14(d) Calculations where daily periodic
rate applied.
1. Quotient method. Section 226.14(d)
addresses use of a daily periodic rate(s) to
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determine some or all of the finance charge
and use of the quotient method to determine
the annual percentage rate. Since the
quotient formula in § 226.14(c)(1)(ii) and
(c)(2) cannot be used when a daily rate is
being applied to a series of daily balances,
§ 226.14(d) provides two alternative ways to
calculate the annual percentage rate—either
of which satisfies the provisions of
§ 226.7(a)(7).
2. Daily rate with specific transaction
charge. If the finance charge results from a
charge relating to a specific transaction and
the application of a daily periodic rate, see
comment 14(c)(3)–2 for guidance on an
appropriate calculation method.
Section 226.16—Advertising
1. Clear and conspicuous standard—
general. Section 226.16 is subject to the
general ‘‘clear and conspicuous’’ standard for
subpart B (see § 226.5(a)(1)) but prescribes no
specific rules for the format of the necessary
disclosures, other than the format
requirements related to the disclosure of a
promotional rate or payment under
§ 226.16(d)(6) or a promotional rate under
§ 226.16(g). Other than the disclosure of
certain terms described in §§ 226.16(d)(6) or
(g), the credit terms need not be printed in
a certain type size nor need they appear in
any particular place in the advertisement.
2. Clear and conspicuous standard—
promotional rates or payments.
i. For purposes of § 226.16(d)(6), a clear
and conspicuous disclosure means that the
required information in § 226.16(d)(6)(ii)(A)–
(C) is disclosed with equal prominence and
in close proximity to the promotional rate or
payment to which it applies. If the
information in § 226.16(d)(6)(ii)(A)–(C) is the
same type size and is located immediately
next to or directly above or below the
promotional rate or payment to which it
applies, without any intervening text or
graphical displays, the disclosures would be
deemed to be equally prominent and in close
proximity. Notwithstanding the above, for
electronic advertisements that disclose
promotional rates or payments, compliance
with the requirements of § 226.16(c) is
deemed to satisfy the clear and conspicuous
standard.
ii. For purposes of § 226.16(g)(4) as it
applies to written or electronic
advertisements only, a clear and conspicuous
disclosure means the required information in
§ 226.16(g)(4)(i) and (g)(4)(ii) must be equally
prominent to the promotional rate to which
it applies. If the information in
§ 226.16(g)(4)(i) and (g)(4)(ii) is the same type
size as the promotional rate to which it
applies, the disclosures would be deemed to
be equally prominent.
3. Clear and conspicuous standard—
Internet advertisements for home-equity
plans. For purposes of this section, a clear
and conspicuous disclosure for visual text
advertisements on the Internet for homeequity plans subject to the requirements of
§ 226.5b means that the required disclosures
are not obscured by techniques such as
graphical displays, shading, coloration, or
other devices and comply with all other
requirements for clear and conspicuous
disclosures under § 226.16(d). (See also
comment 16(c)(1)–2.)
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4. Clear and conspicuous standard—
televised advertisements for home-equity
plans. For purposes of this section, including
alternative disclosures as provided for by
§ 226.16(e), a clear and conspicuous
disclosure in the context of visual text
advertisements on television for home-equity
plans subject to the requirements of § 226.5b
means that the required disclosures are not
obscured by techniques such as graphical
displays, shading, coloration, or other
devices, are displayed in a manner that
allows for a consumer to read the information
required to be disclosed, and comply with all
other requirements for clear and conspicuous
disclosures under § 226.16(d). For example,
very fine print in a television advertisement
would not meet the clear and conspicuous
standard if consumers cannot see and read
the information required to be disclosed.
5. Clear and conspicuous standard—oral
advertisements for home-equity plans. For
purposes of this section, including
alternative disclosures as provided for by
§ 226.16(e), a clear and conspicuous
disclosure in the context of an oral
advertisement for home-equity plans subject
to the requirements of § 226.5b, whether by
radio, television, the Internet, or other
medium, means that the required disclosures
are given at a speed and volume sufficient for
a consumer to hear and comprehend them.
For example, information stated very rapidly
at a low volume in a radio or television
advertisement would not meet the clear and
conspicuous standard if consumers cannot
hear and comprehend the information
required to be disclosed.
6. Expressing the annual percentage rate in
abbreviated form. Whenever the annual
percentage rate is used in an advertisement
for open-end credit, it may be expressed
using a readily understandable abbreviation
such as APR.
7. Effective date. For guidance on the
applicability of the Board’s revisions to
§ 226.16 published on July 30, 2008, see
comment 1(d)(5)–1.
16(a) Actually available terms.
1. General rule. To the extent that an
advertisement mentions specific credit terms,
it may state only those terms that the creditor
is actually prepared to offer. For example, a
creditor may not advertise a very low annual
percentage rate that will not in fact be
available at any time. Section 226.16(a) is not
intended to inhibit the promotion of new
credit programs, but to bar the advertising of
terms that are not and will not be available.
For example, a creditor may advertise terms
that will be offered for only a limited period,
or terms that will become available at a
future date.
2. Specific credit terms. Specific credit
terms is not limited to the disclosures
required by the regulation but would include
any specific components of a credit plan,
such as the minimum periodic payment
amount or seller’s points in a plan secured
by real estate.
16(b) Advertisement of terms that require
additional disclosures.
Paragraph (b)(1).
1. Triggering terms. Negative as well as
affirmative references trigger the requirement
for additional information. For example, if a
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creditor states no interest or no annual
membership fee in an advertisement,
additional information must be provided.
Other examples of terms that trigger
additional disclosures are:
i. Small monthly service charge on the
remaining balance, which describes how the
amount of a finance charge will be
determined.
ii. 12 percent Annual Percentage Rate or A
$15 annual membership fee buys you $2,000
in credit, which describe required disclosures
under § 226.6.
2. Implicit terms. Section 226.16(b) applies
even if the triggering term is not stated
explicitly, but may be readily determined
from the advertisement.
3. Membership fees. A membership fee is
not a triggering term nor need it be disclosed
under § 226.16(b)(3) if it is required for
participation in the plan whether or not an
open-end credit feature is attached. (See
comment 6(a)(2)–1 and § 226.6(b)(3)(iii)(B).)
4. Deferred billing and deferred payment
programs. Statements such as ‘‘Charge it—
you won’t be billed until May’’ or ‘‘You may
skip your January payment’’ are not in
themselves triggering terms, since the timing
for initial billing or for monthly payments are
not terms required to be disclosed under
§ 226.6. However, a statement such as ‘‘No
interest charges until May’’ or any other
statement regarding when interest or finance
charges begin to accrue is a triggering term,
whether appearing alone or in conjunction
with a description of a deferred billing or
deferred payment program such as the
examples above.
5. Variable-rate plans. In disclosing the
annual percentage rate in an advertisement
for a variable-rate plan, as required by
§ 226.16(b)(2), the creditor may use an insert
showing the current rate; or may give the rate
as of a specified recent date. The additional
requirement in § 226.16(b)(1)(ii) to disclose
the variable-rate feature may be satisfied by
disclosing that the annual percentage rate
may vary or a similar statement, but the
advertisement need not include the
information required by § 226.6(a)(1)(ii) or
(b)(4)(ii).
6. Membership fees for open-end (not
home-secured) plans. For purposes of
§ 226.16(b)(1)(iii), membership fees that may
be imposed on open-end (not home-secured)
plans shall have the same meaning as in
§ 226.5a(b)(2).
Paragraph (b)(2).
1. Assumptions. In stating the total of
payments and the time period to repay the
obligation, assuming that the consumer pays
only the periodic payment amounts
advertised, as required under § 226.16(b)(2),
the following additional assumptions may be
made:
i. Payments are made timely so as not to
be considered late by the creditor;
ii. Payments are made each period, and no
debt cancellation or suspension agreement,
or skip payment feature applies to the
account;
iii. No interest rate changes will affect the
account;
iv. No other balances are currently carried
or will be carried on the account;
v. No taxes or ancillary charges are or will
be added to the obligation;
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vi. Goods or services are delivered on a
single date; and
vii. The consumer is not currently and will
not become delinquent on the account.
2. Positive periodic payment amounts.
Only positive periodic payment amounts
trigger the additional disclosures under
§ 226.16(b)(2). Therefore, if the periodic
payment amount advertised is not a positive
amount (e.g., ‘‘No payments’’), the
advertisement need not state the total of
payments and the time period to repay the
obligation.
16(c) Catalogs or other multiple-page
advertisements; electronic advertisements.
1. Definition. The multiple-page
advertisements to which § 226.16(c) refers are
advertisements consisting of a series of
sequentially numbered pages—for example, a
supplement to a newspaper. A mailing
consisting of several separate flyers or pieces
of promotional material in a single envelope
does not constitute a single multiple-page
advertisement for purposes of § 226.16(c).
Paragraph 16(c)(1).
1. General. Section 226.16(c)(1) permits
creditors to put credit information together in
one place in a catalog or other multiple-page
advertisement or an electronic advertisement
(such as an advertisement appearing on an
Internet Web site). The rule applies only if
the advertisement contains one or more of
the triggering terms from § 226.16(b).
2. Electronic advertisement. If an electronic
advertisement (such as an advertisement
appearing on an Internet Web site) contains
the table or schedule permitted under
§ 226.16(c)(1), any statement of terms set
forth in § 226.6 appearing anywhere else in
the advertisement must clearly direct the
consumer to the location where the table or
schedule begins. For example, a term
triggering additional disclosures may be
accompanied by a link that directly takes the
consumer to the additional information.
Paragraph 16(c)(2).
1. Table or schedule if credit terms depend
on outstanding balance. If the credit terms of
a plan vary depending on the amount of the
balance outstanding, rather than the amount
of any property purchased, a table or
schedule complies with § 226.16(c)(2) if it
includes the required disclosures for
representative balances. For example, a
creditor would disclose that a periodic rate
of 1.5% is applied to balances of $500 or less,
and a 1% rate is applied to balances greater
than $500.
16(d) Additional requirements for homeequity plans.
1. Trigger terms. Negative as well as
affirmative references trigger the requirement
for additional information. For example, if a
creditor states no annual fee, no points, or we
waive closing costs in an advertisement,
additional information must be provided.
(See comment 16(d)–4 regarding the use of a
phrase such as no closing costs.) Inclusion of
a statement such as low fees, however, would
not trigger the need to state additional
information. References to payment terms
include references to the draw period or any
repayment period, to the length of the plan,
to how the minimum payments are
determined and to the timing of such
payments.
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2. Fees to open the plan. Section
226.16(d)(1)(i) requires a disclosure of any
fees imposed by the creditor or a third party
to open the plan. In providing the fee
information required under this paragraph,
the corresponding rules for disclosure of this
information apply. For example, fees to open
the plan may be stated as a range. Similarly,
if property insurance is required to open the
plan, a creditor either may estimate the cost
of the insurance or provide a statement that
such insurance is required. (See the
commentary to § 226.5b(d)(7) and (d)(8).)
3. Statements of tax deductibility. An
advertisement that refers to deductibility for
tax purposes is not misleading if it includes
a statement such as ‘‘consult a tax advisor
regarding the deductibility of interest.’’ An
advertisement distributed in paper form or
through the Internet (rather than by radio or
television) that states that the advertised
extension of credit may exceed the fair
market value of the consumer’s dwelling is
not misleading if it clearly and
conspicuously states the required
information in §§ 226.16(d)(4)(i) and
(d)(4)(ii).
4. Misleading terms prohibited. Under
§ 226.16(d)(5), advertisements may not refer
to home-equity plans as free money or use
other misleading terms. For example, an
advertisement could not state ‘‘no closing
costs’’ or ‘‘we waive closing costs’’ if
consumers may be required to pay any
closing costs, such as recordation fees. In the
case of property insurance, however, a
creditor may state, for example, ‘‘no closing
costs’’ even if property insurance may be
required, as long as the creditor also provides
a statement that such insurance may be
required. (See the commentary to this section
regarding fees to open a plan.)
5. Promotional rates and payments in
advertisements for home-equity plans.
Section 226.16(d)(6) requires additional
disclosures for promotional rates or
payments.
i. Variable-rate plans. In advertisements for
variable-rate plans, if the advertised annual
percentage rate is based on (or the advertised
payment is derived from) the index and
margin that will be used to make rate (or
payment) adjustments over the term of the
loan, then there is no promotional rate or
promotional payment. If, however, the
advertised annual percentage rate is not
based on (or the advertised payment is not
derived from) the index and margin that will
be used to make rate (or payment)
adjustments, and a reasonably current
application of the index and margin would
result in a higher annual percentage rate (or,
given an assumed balance, a higher payment)
then there is a promotional rate or
promotional payment.
ii. Equal prominence, close proximity.
Information required to be disclosed in
§ 226.16(d)(6)(ii) that is immediately next to
or directly above or below the promotional
rate or payment (but not in a footnote) is
deemed to be closely proximate to the listing.
Information required to be disclosed in
§ 226.16(d)(6)(ii) that is in the same type size
as the promotional rate or payment is
deemed to be equally prominent.
iii. Amounts and time periods of payments.
Section 226.16(d)(6)(ii)(C) requires disclosure
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of the amount and time periods of any
payments that will apply under the plan.
This section may require disclosure of
several payment amounts, including any
balloon payment. For example, if an
advertisement for a home-equity plan offers
a $100,000 five-year line of credit and
assumes that the entire line is drawn
resulting in a minimum payment of $800 per
month for the first six months, increasing to
$1,000 per month after month six, followed
by a $50,000 balloon payment after five
years, the advertisement must disclose the
amount and time period of each of the two
monthly payment streams, as well as the
amount and timing of the balloon payment,
with equal prominence and in close
proximity to the promotional payment.
However, if the final payment could not be
more than twice the amount of other
minimum payments, the final payment need
not be disclosed.
iv. Plans other than variable-rate plans.
For a plan other than a variable-rate plan, if
an advertised payment is calculated in the
same way as other payments based on an
assumed balance, the fact that the minimum
payment could increase solely if the
consumer made an additional draw does not
make the payment a promotional payment.
For example, if a payment of $500 results
from an assumed $10,000 draw, and the
payment would increase to $1,000 if the
consumer made an additional $10,000 draw,
the payment is not a promotional payment.
v. Conversion option. Some home-equity
plans permit the consumer to repay all or
part of the balance during the draw period at
a fixed rate (rather than a variable rate) and
over a specified time period. The fixed-rate
conversion option does not, by itself, make
the rate or payment that would apply if the
consumer exercised the fixed-rate conversion
option a promotional rate or payment.
vi. Preferred-rate provisions. Some homeequity plans contain a preferred-rate
provision, where the rate will increase upon
the occurrence of some event, such as the
consumer-employee leaving the creditor’s
employ, the consumer closing an existing
deposit account with the creditor, or the
consumer revoking an election to make
automated payments. A preferred-rate
provision does not, by itself, make the rate
or payment under the preferred-rate
provision a promotional rate or payment.
6. Reasonably current index and margin.
For the purposes of this section, an index and
margin is considered reasonably current if:
i. For direct mail advertisements, it was in
effect within 60 days before mailing;
ii. For advertisements in electronic form it
was in effect within 30 days before the
advertisement is sent to a consumer’s e-mail
address, or in the case of an advertisement
made on an Internet Web site, when viewed
by the public; or
iii. For printed advertisements made
available to the general public, including
ones contained in a catalog, magazine, or
other generally available publication, it was
in effect within 30 days before printing.
7. Relation to other sections.
Advertisements for home-equity plans must
comply with all provisions in § 226.16, not
solely the rules in § 226.16(d). If an
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advertisement contains information (such as
the payment terms) that triggers the duty
under § 226.16(d) to state the annual
percentage rate, the additional disclosures in
§ 226.16(b) must be provided in the
advertisement. While § 226.16(d) does not
require a statement of fees to use or maintain
the plan (such as membership fees and
transaction charges), such fees must be
disclosed under § 226.16(b)(1)(i) and
(b)(1)(iii).
8. Inapplicability of closed-end rules.
Advertisements for home-equity plans are
governed solely by the requirements in
§ 226.16, except § 226.16(g), and not by the
closed-end advertising rules in § 226.24.
Thus, if a creditor states payment
information about the repayment phase, this
will trigger the duty to provide additional
information under § 226.16, but not under
§ 226.24.
9. Balloon payment. See comment
5b(d)(5)(ii)–3 for information not required to
be stated in advertisements, and on situations
in which the balloon payment requirement
does not apply.
16(e) Alternative disclosures—television or
radio advertisements.
1. Multi-purpose telephone number. When
an advertised telephone number provides a
recording, disclosures must be provided early
in the sequence to ensure that the consumer
receives the required disclosures. For
example, in providing several options—such
as providing directions to the advertiser’s
place of business—the option allowing the
consumer to request disclosures should be
provided early in the telephone message to
ensure that the option to request disclosures
is not obscured by other information.
2. Statement accompanying toll free
number. Language must accompany a
telephone number indicating that disclosures
are available by calling the telephone
number, such as ‘‘call 1–800–000–0000 for
details about credit costs and terms.’’
16(g) Promotional rates.
1. Rate in effect at the end of the
promotional period. If the annual percentage
rate that will be in effect at the end of the
promotional period (i.e., the postpromotional rate) is a variable rate, the postpromotional rate for purposes of
§ 226.16(g)(2)(i) is the rate that would have
applied at the time the promotional rate was
advertised if the promotional rate was not
offered, consistent with the accuracy
requirements in § 226.5a(c)(2) and (e)(4), as
applicable.
2. Immediate proximity. For written or
electronic advertisements, including the term
‘‘introductory’’ or ‘‘intro’’ in the same phrase
as the listing of the introductory rate is
deemed to be in immediate proximity of the
listing.
3. Prominent location closely proximate.
For written or electronic advertisements,
information required to be disclosed in
§ 226.16(g)(4)(i) and (g)(4)(ii) that is in the
same paragraph as the first listing of the
promotional rate is deemed to be in a
prominent location closely proximate to the
listing. Information disclosed in a footnote
will not be considered in a prominent
location closely proximate to the listing.
4. First listing. For purposes of
§ 226.16(g)(4) as it applies to written or
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electronic advertisements, the first listing of
the promotional rate is the most prominent
listing of the rate on the front side of the first
page of the principal promotional document.
The principal promotional document is the
document designed to be seen first by the
consumer in a mailing, such as a cover letter
or solicitation letter. If the promotional rate
does not appear on the front side of the first
page of the principal promotional document,
then the first listing of the promotional rate
is the most prominent listing of the rate on
the subsequent pages of the principal
promotional document. If the promotional
rate is not listed on the principal promotional
document or there is no principal
promotional document, the first listing is the
most prominent listing of the rate on the
front side of the first page of each document
listing the promotional rate. If the
promotional rate does not appear on the front
side of the first page of a document, then the
first listing of the promotional rate is the
most prominent listing of the rate on the
subsequent pages of the document. If the
listing of the promotional rate with the
largest type size on the front side of the first
page (or subsequent pages if the promotional
rate is not listed on the front side of the first
page) of the principal promotional document
(or each document listing the promotional
rate if the promotional rate is not listed on
the principal promotional document or there
is no principal promotional document), is
used as the most prominent listing, it will be
deemed to be the first listing. Consistent with
comment 16(c)–1, a catalog or multiple-page
advertisement is considered one document
for purposes of § 226.16(g)(4).
5. Post-promotional rate depends on
consumer’s creditworthiness. For purposes of
disclosing the rate that may apply after the
end of the promotional rate period, at the
advertiser’s option, the advertisement may
disclose the rates that may apply as either
specific rates, or a range of rates. For
example, if there are three rates that may
apply (9.99%, 12.99% or 17.99%), an issuer
may disclose these three rates as specific
rates (9.99%, 12.99% or 17.99%) or as a
range of rates (9.99%–17.99%).
*
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Section 226.26—Use of Annual Percentage
Rate in Oral Disclosures
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*
*
*
*
*
26(a) Open-end credit.
1. Information that may be given. The
creditor may state periodic rates in addition
to the required annual percentage rate, but it
need not do so. If the annual percentage rate
is unknown because transaction charges, loan
fees, or similar finance charges may be
imposed, the creditor must give the
corresponding annual percentage rate (that is,
the periodic rate multiplied by the number of
periods in a year, as described in
§§ 226.6(a)(1)(ii) and (b)(4)(i)(A) and
226.7(a)(4) and (b)(4)). In such cases, the
creditor may, but need not, also give the
consumer information about other finance
charges and other charges.
*
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Section 226.27—Language of Disclosures
1. Subsequent disclosures. If a creditor
provides account-opening disclosures in a
language other than English, subsequent
disclosures need not be in that other
language. For example, if the creditor gave
Spanish-language account-opening
disclosures, periodic statements and changein-terms notices may be made in English.
*
*
*
*
*
Section 226.28—Effect on State Laws
28(a) Inconsistent disclosure requirements.
*
*
*
*
*
6. Rules for other fair credit billing
provisions. The second part of the criteria for
fair credit billing relates to the other rules
implementing chapter 4 of the act (addressed
in §§ 226.4(c)(8), 226.5(b)(2)(ii), 226.6(a)(5)
and (b)(5)(iii), 226.7(a)(9) and (b)(9), 226.9(a),
226.10, 226.11, 226.12(c) through (f), 226.13,
and 226.21). Section 226.28(a)(2)(ii) provides
that the test of inconsistency is whether the
creditor can comply with state law without
violating Federal law. For example:
i. A state law that allows the card issuer
to offset the consumer’s credit-card
indebtedness against funds held by the card
issuer would be preempted, since § 226.12(d)
prohibits such action.
ii. A state law that requires periodic
statements to be sent more than 14 days
before the end of a free-ride period would not
be preempted.
iii. A state law that permits consumers to
assert claims and defenses against the card
issuer without regard to the $50 and 100-mile
limitations of § 226.12(c)(3)(ii) would not be
preempted.
iv. In paragraphs ii. and iii. of this
comment, compliance with state law would
involve no violation of the Federal law.
*
*
*
*
*
Section 226.30—Limitation on Rates
*
*
*
*
*
8. Manner of stating the maximum interest
rate. The maximum interest rate must be
stated in the credit contract either as a
specific amount or in any other manner that
would allow the consumer to easily
ascertain, at the time of entering into the
obligation, what the rate ceiling will be over
the term of the obligation.
i. For example, the following statements
would be sufficiently specific:
A. The maximum interest rate will not
exceed X%.
B. The interest rate will never be higher
than X percentage points above the initial
rate of Y%.
C. The interest rate will not exceed X%, or
X percentage points above [a rate to be
determined at some future point in time],
whichever is less.
D. The maximum interest rate will not
exceed X%, or the state usury ceiling,
whichever is less.
ii. The following statements would not
comply with this section:
A. The interest rate will never be higher
than X percentage points over the prevailing
market rate.
B. The interest rate will never be higher
than X percentage points above [a rate to be
determined at some future point in time].
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C. The interest rate will not exceed the
state usury ceiling which is currently X%.
iii. A creditor may state the maximum rate
in terms of a maximum annual percentage
rate that may be imposed. Under an open-end
credit plan, this normally would be the
corresponding annual percentage rate. (See
generally § 226.6(a)(1)(ii) and (b)(4)(i)(A).)
Appendix F—Optional Annual
Percentage Rate Computations for
Creditors Offering Open-End Plans
Subject to the Requirements of § 226.5B
1. Daily rate with specific transaction
charge. If the finance charge results from a
charge relating to a specific transaction and
the application of a daily periodic rate, see
comment 14(c)(3)–2 for guidance on an
appropriate calculation method.
Appendices G and H—Open-End and
Closed-End Model Forms and Clauses
1. Permissible changes. Although use of the
model forms and clauses is not required,
creditors using them properly will be deemed
to be in compliance with the regulation with
regard to those disclosures. Creditors may
make certain changes in the format or content
of the forms and clauses and may delete any
disclosures that are inapplicable to a
transaction or a plan without losing the act’s
protection from liability, except formatting
changes may not be made to model forms and
samples in G–2(A), G–3(A), G–4(A), G–
10(A)–(E), G–17(A)–(D), G–18(A) (except as
permitted pursuant to § 226.7(b)(2)), G–
18(B)–(C), G–19, G–20, and G–21. The
rearrangement of the model forms and
clauses may not be so extensive as to affect
the substance, clarity, or meaningful
sequence of the forms and clauses. Creditors
making revisions with that effect will lose
their protection from civil liability. Except as
otherwise specifically required, acceptable
changes include, for example:
i. Using the first person, instead of the
second person, in referring to the borrower.
ii. Using ‘‘borrower’’ and ‘‘creditor’’
instead of pronouns.
iii. Rearranging the sequences of the
disclosures.
iv. Not using bold type for headings.
v. Incorporating certain state ‘‘plain
English’’ requirements.
vi. Deleting inapplicable disclosures by
whiting out, blocking out, filling in ‘‘N/A’’
(not applicable) or ‘‘0,’’ crossing out, leaving
blanks, checking a box for applicable items,
or circling applicable items. (This should
permit use of multipurpose standard forms.)
vii. Using a vertical, rather than a
horizontal, format for the boxes in the closedend disclosures.
2. Debt-cancellation coverage. This
regulation does not authorize creditors to
characterize debt-cancellation fees as
insurance premiums for purposes of this
regulation. Creditors may provide a
disclosure that refers to debt cancellation or
debt suspension coverage whether or not the
coverage is considered insurance. Creditors
may use the model credit insurance
disclosures only if the debt cancellation
coverage constitutes insurance under state
law.
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Appendix G—Open-End Model Forms
and Clauses
1. Models G–1 and G–1(A). The model
disclosures in G–1 and G–1(A) (different
balance computation methods) may be used
in both the account-opening disclosures
under § 226.6 and the periodic disclosures
under § 226.7. As is clear from the models
given, ‘‘shorthand’’ descriptions of the
balance computation methods are not
sufficient, except where § 226.7(b)(5) applies.
For creditors using model G–1, the phrase ‘‘a
portion of’’ the finance charge should be
included if the total finance charge includes
other amounts, such as transaction charges,
that are not due to the application of a
periodic rate. If unpaid interest or finance
charges are subtracted in calculating the
balance, that fact must be stated so that the
disclosure of the computation method is
accurate. Only model G–1(b) contains a final
sentence appearing in brackets, which
reflects the total dollar amount of payments
and credits received during the billing cycle.
The other models do not contain this
language because they reflect plans in which
payments and credits received during the
billing cycle are subtracted. If this is not the
case, however, the language relating to
payments and credits should be changed, and
the creditor should add either the disclosure
of the dollar amount as in model G–1(b) or
an indication of which credits (disclosed
elsewhere on the periodic statement) will not
be deducted in determining the balance.
(Such an indication may also substitute for
the bracketed sentence in model G–1(b).) (See
the commentary to § 226.7(a)(5) and (b)(5).)
For open-end plans subject to the
requirements of § 226.5b, creditors may, at
their option, use the clauses in G–1 or
G–1(A).
2. Models G–2 and G–2(A). These models
contain the notice of liability for
unauthorized use of a credit card. For homeequity plans subject to the requirements of
§ 226.5b, at the creditor’s option, a creditor
either may use G–2 or G–2(A). For open-end
plans not subject to the requirements of
§ 226.5b, creditors properly use G–2(A).
3. Models G–3, G–3(A), G–4 and G–4(A).
i. These set out models for the long-form
billing-error rights statement (for use with the
account-opening disclosures and as an
annual disclosure or, at the creditor’s option,
with each periodic statement) and the
alternative billing-error rights statement (for
use with each periodic statement),
respectively. For home-equity plans subject
to the requirements of § 226.5b, at the
creditor’s option, a creditor either may use
G–3 or G–3(A), and for creditors that use the
short form, G–4 or G–4(A). For open-end (not
home-secured) plans that not subject to the
requirements of § 226.5b, creditors properly
use G–3(A) and G–4(A). Creditors must
provide the billing-error rights statements in
a form substantially similar to the models in
order to comply with the regulation. The
model billing-rights statements may be
modified in any of the ways set forth in the
first paragraph to the commentary on
appendices G and H. The models may,
furthermore, be modified by deleting
inapplicable information, such as:
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A. The paragraph concerning stopping a
debit in relation to a disputed amount, if the
creditor does not have the ability to debit
automatically the consumer’s savings or
checking account for payment.
B. The rights stated in the special rule for
credit card purchases and any limitations on
those rights.
ii. The model billing rights statements also
contain optional language that creditors may
use. For example, the creditor may:
A. Include a statement to the effect that
notice of a billing error must be submitted on
something other than the payment ticket or
other material accompanying the periodic
disclosures.
B. Insert its address or refer to the address
that appears elsewhere on the bill.
C. Include instructions for consumers, at
the consumer’s option, to communicate with
the creditor electronically or in writing.
iii. Additional information may be
included on the statements as long as it does
not detract from the required disclosures. For
instance, information concerning the
reporting of errors in connection with a
checking account may be included on a
combined statement as long as the
disclosures required by the regulation remain
clear and conspicuous.
*
*
*
*
*
5. Model G–10(A), samples G–10(B) and G–
10(C), model G–10(D), sample G–10(E),
model G–17(A), and samples G–17(B), 17(C)
and 17(D). i. Model G–10(A) and Samples G–
10(B) and G–10(C) illustrate, in the tabular
format, the disclosures required under
§ 226.5a for applications and solicitations for
credit cards other than charge cards. Model
G–10(D) and Sample G–10(E) illustrate the
tabular format disclosure for charge card
applications and solicitations and reflect the
disclosures in the table. Model G–17(A) and
Samples G–17(B), G–17(C) and G–17(D)
illustrate, in the tabular format, the
disclosures required under § 226.6(b)(2) for
account-opening disclosures.
ii. Except as otherwise permitted,
disclosures must be substantially similar in
sequence and format to Models G–10(A), G–
10(D) and G–17(A). While proper use of the
model forms will be deemed in compliance
with the regulation, card issuers and other
creditors offering open-end (not homesecured) plans are permitted to disclose the
annual percentage rates for purchases, cash
advances, or balance transfers in the same
row in the table for any transaction types for
which the issuer or creditor charges the same
annual percentage rate. Similarly, card issuer
and other creditors offering open-end (not
home-secured) plans are permitted to
disclose fees of the same amount in the same
row if the fees are in the same category. Fees
in different categories may not be disclosed
in the same row. For example, a transaction
fee and a penalty fee that are of the same
amount may not be disclosed in the same
row. Card issuers and other creditors offering
open-end (not home-secured) plans are also
permitted to use headings other than those in
the forms if they are clear and concise and
are substantially similar to the headings
contained in model forms, with the following
exceptions. The heading ‘‘penalty APR’’ must
be used when describing rates that may
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increase due to default or delinquency or as
a penalty, and in relation to required
insurance, or debt cancellation or suspension
coverage, the term ‘‘required’’ and the name
of the product must be used. (See also
§§ 226.5a(b)(5) and 226.6(b)(2)(v) for
guidance on headings that must be used to
describe the grace period, or lack of grace
period, in the disclosures required under
§ 226.5a for applications and solicitations for
credit cards other than charge cards, and the
disclosures required under § 226.6(b)(2) for
account-opening disclosures, respectively.)
iii. Models G–10(A) and G–17(A) contain
two alternative headings (‘‘Minimum Interest
Charge’’ and ‘‘Minimum Charge’’) for
disclosing a minimum interest or fixed
finance charge under §§ 226.5a(b)(3) and
226.6(b)(2)(iii). If a creditor imposes a
minimum charge in lieu of interest in those
months where a consumer would otherwise
incur an interest charge but that interest
charge is less than the minimum charge, the
creditor should disclose this charge under
the heading ‘‘Minimum Interest Charge’’ or a
substantially similar heading. Other
minimum or fixed finance charges should be
disclosed under the heading ‘‘Minimum
Charge’’ or a substantially similar heading.
iv. Models G–10(A), G–10(D) and G–17(A)
contain two alternative headings (‘‘Annual
Fees’’ and ‘‘Set-up and Maintenance Fees’’)
for disclosing fees for issuance or availability
of credit under § 226.5a(b)(2) or
§ 226.6(b)(2)(ii). If the only fee for issuance or
availability of credit disclosed under
§ 226.5a(b)(2) or § 226.6(b)(2)(ii) is an annual
fee, a creditor should use the heading
‘‘Annual Fee’’ or a substantially similar
heading to disclose this fee. If a creditor
imposes fees for issuance or availability of
credit disclosed under § 226.5a(b)(2) or
§ 226.6(b)(2)(ii) other than, or in addition to,
an annual fee, the creditor should use the
heading ‘‘Set-up and Maintenance Fees’’ or a
substantially similar heading to disclose fees
for issuance or availability of credit,
including the annual fee.
v. Although creditors are not required to
use a certain paper size in disclosing the
§§ 226.5a or 226.6(b)(1) and (2) disclosures,
samples G–10(B), G–10(C), G–17(B), G–17(C)
and G–17(D) are designed to be printed on an
81⁄2 x 14 inch sheet of paper. A creditor may
use a smaller sheet of paper, such as 81⁄2 x
11 inch sheet of paper. If the table is not
provided on a single side of a sheet of paper,
the creditor must include a reference or
references, such as ‘‘SEE BACK OF PAGE for
more important information about your
account.’’ at the bottom of each page
indicating that the table continues onto an
additional page or pages. A creditor that
splits the table onto two or more pages must
disclose the table on consecutive pages and
may not include any intervening information
between portions of the table. In addition, the
following formatting techniques were used in
presenting the information in the sample
tables to ensure that the information is
readable:
A. A readable font style and font size (10point Arial font style, except for the purchase
annual percentage rate which is shown in 16point type).
B. Sufficient spacing between lines of the
text.
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C. Adequate spacing between paragraphs
when several pieces of information were
included in the same row of the table, as
appropriate. For example, in the samples in
the row of the tables with the heading ‘‘APR
for Balance Transfers,’’ the forms disclose
two components: the applicable balance
transfer rate and a cross reference to the
balance transfer fee. The samples show these
two components on separate lines with
adequate space between each component. On
the other hand, in the samples, in the
disclosure of the late-payment fee, the forms
disclose two components: the late-payment
fee, and the cross reference to the penalty
rate. Because the disclosure of both these
components is short, these components are
disclosed on the same line in the tables.
D. Standard spacing between words and
characters. In other words, the text was not
compressed to appear smaller than 10-point
type.
E. Sufficient white space around the text of
the information in each row, by providing
sufficient margins above, below and to the
sides of the text.
F. Sufficient contrast between the text and
the background. Generally, black text was
used on white paper.
vi. While the Board is not requiring issuers
to use the above formatting techniques in
presenting information in the table (except
for the 10-point and 16-point font
requirement), the Board encourages issuers to
consider these techniques when deciding
how to disclose information in the table, to
ensure that the information is presented in a
readable format.
vii. Creditors are allowed to use color,
shading and similar graphic techniques with
respect to the table, so long as the table
remains substantially similar to the model
and sample forms in Appendix G.
6. Model G–11. Model G–11 contains
clauses that illustrate the general disclosures
required under § 226.5a(e) in applications
and solicitations made available to the
general public.
7. Models G–13(A) and G–13(B). These
model forms illustrate the disclosures
required under § 226.9(f) when the card
issuer changes the entity providing insurance
on a credit card account. Model G–13(A)
contains the items set forth in § 226.9(f)(3) as
examples of significant terms of coverage that
may be affected by the change in insurance
provider. The card issuer may either list all
of these potential changes in coverage and
place a check mark by the applicable
changes, or list only the actual changes in
coverage. Under either approach, the card
issuer must either explain the changes or
refer to an accompanying copy of the policy
or group certificate for details of the new
terms of coverage. Model G–13(A) also
illustrates the permissible combination of the
two notices required by § 226.9(f)—the notice
required for a planned change in provider
and the notice required once a change has
occurred. This form may be modified for use
in providing only the disclosures required
before the change if the card issuer chooses
to send two separate notices. Thus, for
example, the references to the attached
policy or certificate would not be required in
a separate notice prior to a change in the
VerDate Nov<24>2008
18:06 Jan 28, 2009
Jkt 217001
insurance provider since the policy or
certificate need not be provided at that time.
Model G–13(B) illustrates the disclosures
required under § 226.9(f)(2) when the
insurance provider is changed.
8. Samples G–18(A)–(E). For home-equity
plans subject to the requirements of § 226.5b,
if a creditor chooses to comply with the
requirements in § 226.7(b), the creditor may
use Samples G–18(A) through G–18(E) to
comply with these requirements, as
applicable.
9. Samples G–18(D) and (E). Samples G–
18(D) and G–18(E) illustrate how creditors
may comply with proximity requirements for
payment information on periodic statements.
Creditors that offer card accounts with a
charge card feature and a revolving feature
may change the disclosure to make clear to
which feature the disclosures apply.
10. Forms G–18(F)–(G). Forms G–18(F) and
G–18(G) are intended as a compliance aid to
illustrate front sides of a periodic statement,
and how a periodic statement for open-end
(not home-secured) plans might be designed
to comply with the requirements of § 226.7.
The samples contain information that is not
required by Regulation Z. The samples also
present information in additional formats
that are not required by Regulation Z.
i. Creditors are not required to use a certain
paper size in disclosing the § 226.7
disclosures. However, Forms G–18(F) and G–
18(G) are designed to be printed on an 8 x
14 inch sheet of paper.
ii. The due date for a payment, if a latepayment fee or penalty rate may be imposed,
must appear on the front of the first page of
the statement. See Samples G–18(D) and G–
18(E) that illustrate how a creditor may
comply with proximity requirements for
other disclosures. The payment information
disclosures appear in the upper right-hand
corner on Samples G–18(F) and G–18(G), but
may be located elsewhere, as long as they
appear on the front of the first page of the
periodic statement. The summary of account
activity presented on Samples G–18(F) and
G–18(G) is not itself a required disclosure,
although the previous balance and the new
balance, presented in the summary, must be
disclosed in a clear and conspicuous manner
on periodic statements.
iii. Additional information not required by
Regulation Z may be presented on the
statement. The information need not be
located in any particular place or be
segregated from disclosures required by
Regulation Z, although the effect of proximity
requirements for required disclosures, such
as the due date, may cause the additional
information to be segregated from those
disclosures required to be disclosed in close
proximity to one another. Any additional
information must be presented consistent
with the creditor’s obligation to provide
required disclosures in a clear and
conspicuous manner.
iv. Model Forms G–18(F) and G–18(G)
demonstrate two examples of ways in which
transactions could be presented on the
periodic statement. Model Form G–18(G)
presents transactions grouped by type and
Model Form G–18(F) presents transactions in
a list in chronological order. Neither of these
approaches to presenting transactions is
PO 00000
Frm 00255
Fmt 4701
Sfmt 4700
required; a creditor may present transactions
differently, such as in a list grouped by
authorized user or other means.
11. Model Form G–19. See § 226.9(b)(3)
regarding the headings required to be
disclosed when describing in the tabular
disclosure a grace period (or lack of a grace
period) offered on check transactions that
access a credit card account.
*
*
*
*
*
By order of the Board of Governors of the
Federal Reserve System, December 18, 2008.
Jennifer J. Johnson,
Secretary of the Board.
[FR Doc. E8–31185 Filed 1–28–09; 8:45 am]
BILLING CODE 6210–01–P
FEDERAL RESERVE SYSTEM
12 CFR Part 227
[Regulation AA; Docket No. R–1314]
DEPARTMENT OF THE TREASURY
Office of Thrift Supervision
12 CFR Part 535
[Docket ID. OTS–2008–0027]
RIN 1550–AC17
NATIONAL CREDIT UNION
ADMINISTRATION
12 CFR Part 706
RIN 3133–AD47
Unfair or Deceptive Acts or Practices
AGENCIES: Board of Governors of the
Federal Reserve System (Board); Office
of Thrift Supervision, Treasury (OTS);
and National Credit Union
Administration (NCUA).
ACTION: Final rule.
SUMMARY: The Board, OTS, and NCUA
(collectively, the Agencies) are
exercising their authority under section
5(a) of the Federal Trade Commission
Act to prohibit unfair or deceptive acts
or practices. The final rule prohibits
institutions from engaging in certain
acts or practices in connection with
consumer credit card accounts. The
final rule relates to other Board rules
under the Truth in Lending Act, which
are published elsewhere in today’s
Federal Register. Because the Board has
proposed new rules regarding overdraft
services for deposit accounts under the
Electronic Fund Transfer Act elsewhere
in today’s Federal Register, the
Agencies are not taking action on
overdraft services at this time. A
secondary basis for OTS’s rule is the
Home Owners’ Loan Act.
E:\FR\FM\29JAR2.SGM
29JAR2
Agencies
[Federal Register Volume 74, Number 18 (Thursday, January 29, 2009)]
[Rules and Regulations]
[Pages 5244-5498]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-31185]
Federal Register / Vol. 74, No. 18 / Thursday, January 29, 2009 /
Rules and Regulations
[[Page 5244]]
-----------------------------------------------------------------------
FEDERAL RESERVE SYSTEM
12 CFR Part 226
[Regulation Z; Docket No. R-1286]
Truth in Lending
AGENCY: Board of Governors of the Federal Reserve System.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: The Board is amending Regulation Z, which implements the Truth
in Lending Act (TILA), and the staff commentary to the regulation,
following a comprehensive review of TILA's rules for open-end
(revolving) credit that is not home-secured. Consumer testing was
conducted as a part of the review.
Except as otherwise noted, the changes apply solely to open-end
credit. Disclosures accompanying credit card applications and
solicitations must highlight fees and reasons penalty rates might be
applied, such as for paying late. Creditors are required to summarize
key terms at account opening and when terms are changed. Specific fees
are identified that must be disclosed to consumers in writing before an
account is opened, and creditors are given flexibility regarding how
and when to disclose other fees imposed as part of the open-end plan.
Costs for interest and fees are separately identified for the cycle and
year to date. Creditors are required to give 45 days' advance notice
prior to certain changes in terms and before the rate applicable to a
consumer's account is increased as a penalty. Rules of general
applicability such as the definition of open-end credit, dispute
resolution procedures, and payment processing limitations apply to all
open-end plans, including home-equity lines of credit. Rules regarding
the disclosure of debt cancellation and debt suspension agreements are
revised for both closed-end and open-end credit transactions. Loans
taken against employer-sponsored retirement plans are exempt from TILA
coverage.
DATES: The rule is effective July 1, 2010.
FOR FURTHER INFORMATION CONTACT: Benjamin K. Olson, Attorney, Amy Burke
or Vivian Wong, Senior Attorneys, or Krista Ayoub, Ky Tran-Trong, or
John Wood, Counsels, Division of Consumer and Community Affairs, Board
of Governors of the Federal Reserve System, at (202) 452-3667 or 452-
2412; for users of Telecommunications Device for the Deaf (TDD) only,
contact (202) 263-4869.
SUPPLEMENTARY INFORMATION:
I. Background on TILA and Regulation Z
Congress enacted the Truth in Lending Act (TILA) based on findings
that economic stability would be enhanced and competition among
consumer credit providers would be strengthened by the informed use of
credit resulting from consumers' awareness of the cost of credit. The
purposes of TILA are (1) to provide a meaningful disclosure of credit
terms to enable consumers to compare credit terms available in the
marketplace more readily and avoid the uninformed use of credit; and
(2) to protect consumers against inaccurate and unfair credit billing
and credit card practices.
TILA's disclosures differ depending on whether consumer credit is
an open-end (revolving) plan or a closed-end (installment) loan. TILA
also contains procedural and substantive protections for consumers.
TILA is implemented by the Board's Regulation Z. An Official Staff
Commentary interprets the requirements of Regulation Z. By statute,
creditors that follow in good faith Board or official staff
interpretations are insulated from civil liability, criminal penalties,
or administrative sanction.
II. Summary of Major Changes
The goal of the amendments to Regulation Z is to improve the
effectiveness of the disclosures that creditors provide to consumers at
application and throughout the life of an open-end (not home-secured)
account. The changes are the result of the Board's review of the
provisions that apply to open-end (not home-secured) credit. The Board
is adopting changes to format, timing, and content requirements for the
five main types of open-end credit disclosures governed by Regulation
Z: (1) Credit and charge card application and solicitation disclosures;
(2) account-opening disclosures; (3) periodic statement disclosures;
(4) change-in-terms notices; and (5) advertising provisions. The Board
is also adopting additional protections that complement rules issued by
the Board and other federal banking agencies published elsewhere in
today's Federal Register regarding certain credit card practices.
Applications and solicitations. Format and content changes are
adopted to make the credit and charge card application and solicitation
disclosures more meaningful and easier for consumers to use. The
changes include:
Adopting new format requirements for the summary table,
including rules regarding: type size and use of boldface type for
certain key terms, and placement of information.
Revising content, including: a requirement that
creditors disclose the duration that penalty rates may be in effect,
a shorter disclosure about variable rates, new descriptions when a
grace period is offered on purchases or when no grace period is
offered, and a reference to consumer education materials on the
Board's Web site.
Account-opening disclosures. Requirements for cost disclosures
provided at account opening are adopted to make the information more
conspicuous and easier to read. The changes include:
Disclosing certain key terms in a summary table at
account opening, in order to summarize for consumers key information
that is most important to informed decision-making. The table is
substantially similar to the table required for credit and charge
card applications and solicitations.
Adopting a different approach to disclosing fees, to
provide greater clarity for identifying fees that must be disclosed.
In addition, creditors would have flexibility to disclose charges
(other than those in the summary table) in writing or orally.
Periodic statement disclosures. Revisions are adopted to make
disclosures on periodic statements more understandable, primarily by
making changes to the format requirements, such as by grouping fees and
interest charges together. The changes include:
Itemizing interest charges for different types of
transactions, such as purchases and cash advances, grouping interest
charges and fees separately, and providing separate totals of fees
and interest for the month and year-to-date.
Eliminating the requirement to disclose an ``effective
APR.''
Requiring disclosure of the effect of making only the
minimum required payment on the time to repay balances, as required
by the Bankruptcy Act.
Changes in consumer's interest rate and other account terms. The
final rule expands the circumstances under which consumers receive
written notice of changes in the terms (e.g., an increase in the
interest rate) applicable to their accounts, and increase the amount of
time these notices must be sent before the change becomes effective.
The changes include:
Increasing advance notice before a changed term can be
imposed from 15 to 45 days, to better allow consumers to obtain
alternative financing or change their account usage.
Requiring creditors to provide 45 days' prior notice
before the creditor increases a rate either due to a change in the
terms applicable to the consumer's account or due to the consumer's
delinquency or default or as a penalty.
When a change-in-terms notice accompanies a periodic
statement, requiring
[[Page 5245]]
a tabular disclosure on the front side of the periodic statement of
the key terms being changed.
Advertising provisions. Rules governing advertising of open-end
credit are revised to help ensure consumers better understand the
credit terms offered. These revisions include:
Requiring advertisements that state a periodic payment
amount on a plan offered to finance the purchase of goods or
services to state, in equal prominence to the periodic payment
amount, the time period required to pay the balance and the total of
payments if only periodic payments are made.
Permitting advertisements to refer to a rate as
``fixed'' only if the advertisement specifies a time period for
which the rate is fixed and the rate will not increase for any
reason during that time, or if a time period is not specified, if
the rate will not increase for any reason while the plan is open.
Additional protections. Rules are adopted that provide additional
protections to consumers. These include:
In setting reasonable cut-off hours for mailed payments
to be received on the due date and be considered timely, deeming 5
p.m. to be a reasonable time.
Requiring creditors that do not accept mailed payments
on the due date, such as on weekends or holidays, to treat a mailed
payment received on the next business day as timely.
Clarifying that advances that are separately
underwritten are generally not open-end credit, but closed-end
credit for which closed-end disclosures must be given.
III. The Board's Review of Open-end Credit Rules
A. Advance Notices of Proposed Rulemaking
December 2004 ANPR. The Board began a review of Regulation Z in
December 2004.\1\ The Board initiated its review of Regulation Z by
issuing an advance notice of proposed rulemaking (December 2004 ANPR).
69 FR 70925, December 8, 2004. At that time, the Board announced its
intent to conduct its review of Regulation Z in stages, focusing first
on the rules for open-end (revolving) credit accounts that are not
home-secured, chiefly general-purpose credit cards and retailer credit
card plans. The December 2004 ANPR sought public comment on a variety
of specific issues relating to three broad categories: the format of
open-end credit disclosures, the content of those disclosures, and the
substantive protections provided for open-end credit under the
regulation. The December 2004 ANPR solicited comment on the scope of
the Board's review, and also requested commenters to identify other
issues that the Board should address in the review. A summary of the
comments received in response to the December 2004 ANPR is contained in
the supplementary information to proposed revisions to Regulation Z
published by the Board in June 2007 (June 2007 Proposal). 72 FR 32948,
32949, June 14, 2007.
---------------------------------------------------------------------------
\1\ The review was initiated pursuant to requirements of section
303 of the Riegle Community Development and Regulatory Improvement
Act of 1994, section 610(c) of the Regulatory Flexibility Act of
1980, and section 2222 of the Economic Growth and Regulatory
Paperwork Reduction Act of 1996.
---------------------------------------------------------------------------
October 2005 ANPR. The Bankruptcy Abuse Prevention and Consumer
Protection Act of 2005 (the Bankruptcy Act) primarily amended the
federal bankruptcy code, but also contained several provisions amending
TILA. Public Law 109-8, 119 Stat. 23. The Bankruptcy Act's TILA
amendments principally deal with open-end credit accounts and require
new disclosures on periodic statements, on credit card applications and
solicitations, and in advertisements.
In October 2005, the Board published a second ANPR to solicit
comment on implementing the Bankruptcy Act amendments (October 2005
ANPR). 70 FR 60235, October 17, 2005. In the October 2005 ANPR, the
Board stated its intent to implement the Bankruptcy Act amendments as
part of the Board's ongoing review of Regulation Z's open-end credit
rules. A summary of the comments received in response to the October
2005 ANPR also is contained in the supplementary information to the
June 2007 Proposal. 72 FR 32948, 32950, June 14, 2007.
B. Notices of Proposed Rulemakings
June 2007 Proposal. The Board published proposed amendments to
Regulation Z's rules for open-end plans that are not home-secured in
June 2007. 72 FR 32948, June 14, 2007. The goal of the proposed
amendments to Regulation Z was to improve the effectiveness of the
disclosures that creditors provide to consumers at application and
throughout the life of an open-end (not home-secured) account. In
developing the proposal, the Board conducted consumer research, in
addition to considering comments received on the two ANPRs.
Specifically, the Board retained a research and consulting firm (Macro
International) to assist the Board in using consumer testing to develop
proposed model forms, as discussed in C. Consumer Testing of this
section, below. The proposal would have made changes to format, timing,
and content requirements for the five main types of open-end credit
disclosures governed by Regulation Z: (1) Credit and charge card
application and solicitation disclosures; (2) account-opening
disclosures; (3) periodic statement disclosures; (4) change-in-terms
notices; and (5) advertising provisions.
For credit and charge card application and solicitation
disclosures, the June 2007 Proposal included new format requirements
for the summary table, such as rules regarding type size and use of
boldface type for certain key terms, placement of information, and the
use of cross-references. Content revisions included requiring creditors
to disclose the duration that penalty rates may be in effect and a
shorter disclosure about variable rates.
For disclosures provided at account opening, the June 2007 Proposal
called for creditors to disclose certain key terms in a summary table
that is substantially similar to the table required for credit and
charge card applications and solicitations. A different approach to
disclosing fees was proposed, to provide greater clarity for
identifying fees that must be disclosed, and to provide creditors with
flexibility to disclose charges (other than those in the summary table)
in writing or orally.
The June 2007 Proposal also included changes to the format
requirements for periodic statements, such as by grouping fees,
interest charges, and transactions together and providing separate
totals of fees and interest for the month and year-to-date. The
proposal also modified the provisions for disclosing the ``effective
APR,'' including format and terminology requirements to make it more
understandable. Because of concerns about the disclosure's
effectiveness, however, the Board also solicited comment on whether
this rate should be required to be disclosed. The proposal required
card issuers to disclose the effect of making only the minimum required
payment on repayment of balances, as required by the Bankruptcy Act.
For changes in consumer's interest rate and other account terms,
the June 2007 Proposal expanded the circumstances under which consumers
receive written notice of changes in the terms (e.g., an increase in
the interest rate) applicable to their accounts to include increases of
a rate due to the consumer's delinquency or default, and increased the
amount of time (from 15 to 45 days) these notices must be sent before
the change becomes effective.
For advertisements that state a minimum monthly payment on a plan
offered to finance the purchase of goods or services, the June 2007
Proposal required additional information about
[[Page 5246]]
the time period required to pay the balance and the total of payments
if only minimum payments are made. The proposal also limited the
circumstances under which an advertisement may refer to a rate as
``fixed.''
The Board received over 2,500 comments on the June 2007 Proposal.
About 85% of these were from consumers and consumer groups, and of
those, nearly all (99%) were from individuals. Of the approximately 15%
of comment letters received from industry representatives, about 10%
were from financial institutions or their trade associations. The vast
majority (90%) of the industry letters were from credit unions and
their trade associations. Those latter comments mainly concerned a
proposed revision to the definition of open-end credit that could
affect how many credit unions currently structure their consumer loan
products.
In general, commenters generally supported the June 2007 Proposal
and the Board's use of consumer testing to develop revisions to
disclosure requirements. There was opposition to some aspects of the
proposal. For example, industry representatives opposed many of the
format requirements for periodic statements as being overly
prescriptive. They also opposed the Board's proposal to require
creditors to provide at least 45 days' advance notice before certain
key terms change or interest rates are increased due to default or
delinquency or as a penalty. Consumer groups opposed the Board's
proposed alternative that would eliminate the effective annual
percentage rate (effective APR) as a periodic statement disclosure.
Consumers and consumer groups also believed the Board's proposal was
too limited in scope and urged the Board to provide more substantive
protections and prohibit certain card issuer practices. Comments on
specific proposed revisions are discussed in VI. Section-by-Section
Analysis, below.
May 2008 Proposal. In May 2008, the Board published revisions to
several disclosures in the June 2007 Proposal (May 2008 Proposal). 73
FR 28866, May 19, 2008. In developing these revisions, the Board
considered comments received on the June 2007 Proposal and worked with
its testing consultant, Macro International, to conduct additional
consumer research, as discussed in C. Consumer Testing of this section,
below. In addition, the May 2008 Proposal contained proposed amendments
to Regulation Z that complemented a proposal published by the Board,
along with the Office of Thrift Supervision and the National Credit
Union Administration, to adopt rules prohibiting specific unfair acts
or practices with respect to consumer credit card accounts under their
authority under the Federal Trade Commission Act (FTC Act). See 15
U.S.C. 57a(f)(1). 73 FR 28904, May 19, 2008.
The May 2008 Proposal would have, among other things, required
changes for the summary table provided on or with application and
solicitations for credit and charge cards. Specifically, it would have
required different terminology than the term ``grace period'' as a
heading that describes whether the card issuer offers a grace period on
purchases, and added a de minimis dollar amount trigger of more than
$1.00 for disclosing minimum interest or finance charges.
Under the May 2008 Proposal, creditors assessing fees at account
opening that are 25% or more of the minimum credit limit would have
been required to provide in the account-opening summary table a notice
of the consumer's right to reject the plan after receiving disclosures
if the consumer has not used the account or paid a fee (other than
certain application fees).
Currently, creditors may require consumers to comply with
reasonable payment instructions. The May 2008 Proposal would have
deemed a cut-off hour for receiving mailed payments before 5 p.m. on
the due date to be an unreasonable instruction. The proposal also would
have prohibited creditors that set due dates on a weekend or holiday
but do not accept mailed payments on those days from considering a
payment received on the next business day as late for any reason.
For deferred interest plans that advertise ``no interest'' or
similar terms, the May 2008 Proposal would have added notice and
proximity requirements to require advertisements to state the
circumstances under which interest is charged from the date of purchase
and, if applicable, that the minimum payments required will not pay off
the balance in full by the end of the deferral period.
The Board received over 450 comments on the May 2008 Proposal.
About 88% of these were from consumers and consumer groups, and of
those, nearly all (98%) were from individuals. Six comments (1%) were
from government officials or organizations, and the remaining 11%
represented industry, such as financial institutions or their trade
associations and payment system networks.
Commenters generally supported the May 2008 Proposal, although like
the June 2007 Proposal, some commenters opposed aspects of the
proposal. For example, operational concerns and costs for system
changes were cited by industry representatives that opposed limitations
on when creditors may consider mailed payments to be untimely.
Regarding revised disclosure requirements, some industry and consumer
group commenters opposed proposed heading descriptions for accounts
offering a grace period, although these commenters were split between
those that favor retaining the current term (``grace period'') and
those that suggested other heading descriptions. Consumer groups
opposed the May 2008 proposal to permit card issuers and creditors to
omit charges in lieu of interest that are $1.00 or less from the table
provided with credit or charge card applications and solicitations and
the table provided at account opening. Some retailers opposed the
proposed advertising rules for deferred interest offers. Comments on
specific proposed revisions are discussed in VI. Section-by-Section
Analysis, below.
C. Consumer Testing
Developing the June 2007 Proposal. A principal goal for the
Regulation Z review was to produce revised and improved credit card
disclosures that consumers will be more likely to pay attention to,
understand, and use in their decisions, while at the same time not
creating undue burdens for creditors. In April 2006, the Board retained
a research and consulting firm (Macro International) that specializes
in designing and testing documents to conduct consumer testing to help
the Board review Regulation Z's credit card rules. Specifically, the
Board used consumer testing to develop model forms that were proposed
in June 2007 for the following credit card disclosures required by
Regulation Z:
Summary table disclosures provided in direct-mail
solicitations and applications;
Disclosures provided at account opening;
Periodic statement disclosures; and
Subsequent disclosures, such as notices provided when
key account terms are changed, and notices on checks provided to
access credit card accounts.
Working closely with the Board, Macro International conducted
several tests. Each round of testing was conducted in a different city
throughout the United States. In addition, the consumer testing groups
contained participants with a range of ethnicities, ages, educational
levels, and credit card behavior. The consumer testing groups also
contained participants likely to have subprime credit cards as well as
those likely to have prime credit cards.
[[Page 5247]]
Initial research and design of disclosures for testing. In advance
of testing a series of revised disclosures, the Board conducted
research to learn what information consumers currently use in making
decisions about their credit card accounts, and how they currently use
disclosures that are provided to them. In May and June 2006, the Board
worked with Macro International to conduct two sets of focus groups
with credit card consumers. Through these focus groups, the Board
gathered information on what credit terms consumers usually consider
when shopping for a credit card, what information they find useful when
they receive a new credit card in the mail, and what information they
find useful on periodic statements. In August 2006, the Board worked
with Macro International to conduct one-on-one discussions with credit
card account holders. Consumers were asked to view existing sample
credit card disclosures. The goals of these interviews were: (1) To
learn more about what information consumers read when they receive
current credit card disclosures; (2) to research how easily consumers
can find various pieces of information in these disclosures; and (3) to
test consumers' understanding of certain credit card-related words and
phrases. In the fall of 2006, the Board worked with Macro International
to develop sample credit card disclosures to be used in the later
rounds of testing, taking into account information learned through the
focus groups and the one-on-one interviews.
Additional testing and revisions to disclosures. In late 2006 and
early 2007, the Board worked with Macro International to conduct four
rounds of one-on-one interviews (seven to nine participants per round),
where consumers were asked to view new sample credit card disclosures
developed by the Board and Macro International. The rounds of
interviews were conducted sequentially to allow for revisions to the
testing materials based on what was learned from the testing during
each previous round.
Several of the model forms contained in the June 2007 Proposal were
developed through the testing. A report summarizing the results of the
testing is available on the Board's public Web site: https://
www.federalreserve.gov (May 2007 Macro Report).\2\ See also VI.
Section-by-Section Analysis, below. To illustrate by example:
---------------------------------------------------------------------------
\2\ Design and Testing of Effective Truth in Lending
Disclosures, Macro International, May 16, 2007.
Testing participants generally read the summary table
provided in direct-mail credit card solicitations and applications
and ignored information presented outside of the table. The June
2007 Proposal would have required that information about events that
trigger penalty rates and about important fees (late-payment fees,
over-the-credit-limit fees, balance transfer fees, and cash advance
fees) be placed in the table. Currently, this information may be
placed outside the table.
With respect to the account-opening disclosures,
consumer testing indicates that consumers commonly do not review
their account agreements, which currently are often in small print
and dense prose. The June 2007 Proposal would have required
creditors to include a table summarizing the key terms applicable to
the account, similar to the table required for credit card
applications and solicitations. The goal of setting apart the most
important terms in this way is to better ensure that consumers are
apprised of those terms.
With respect to periodic statement disclosures, many
consumers more easily noticed the number and amount of fees when the
fees were itemized and grouped together with interest charges.
Consumers also noticed fees and interest charges more readily when
they were located near the disclosure of the transactions on the
account. The June 2007 Proposal would have required creditors to
group all fees together and describe them in a manner consistent
with consumers' general understanding of costs (``interest charge''
or ``fee''), without regard to whether the fees would be considered
``finance charges,'' ``other charges'' or neither under the
regulation.
With respect to change-in-terms notices, creditors
commonly provide notices about changes to terms or rates in the same
envelope with periodic statements. Consumer testing indicates that
consumers may not typically look at the notices if they are provided
as separate inserts given with periodic statements. In such cases
under the June 2007 Proposal, a table summarizing the change would
have been required on the periodic statement directly above the
transaction list, where consumers are more likely to notice the
changes.
Developing the May 2008 Proposal. In early 2008, the Board worked
with a testing consultant, Macro International, to revise model
disclosures published in the June 2007 Proposal in response to comments
received. In March 2008, the Board conducted an additional round of
one-on-one interviews on revised disclosures provided with applications
and solicitations, on periodic statements, and with checks that access
a credit card account. A report summarizing the results of the testing
is available on the Board's public Web site: https://
www.federalreserve.gov (December 2008 Macro Report on Qualitative
Testing).\3\
---------------------------------------------------------------------------
\3\ Design and Testing of Effective Truth in Lending
Disclosures: Findings from Qualitative Consumer Research, Macro
International, December 15, 2008.
---------------------------------------------------------------------------
With respect to the summary table provided in direct-mail credit
card solicitations and applications, participants who read the heading
``How to Avoid Paying Interest on Purchases'' on the row describing a
grace period generally understood what the phrase meant. The May 2008
Proposal would have required issuers to use that phrase, or a
substantially similar phrase, as the row heading to describe an account
with a grace period for purchases, and the phrase ``Paying Interest,''
or a substantially similar phrase, if no grace period is offered. (The
same row headings were also proposed for tables provided at account-
opening and with checks that access credit card accounts.)
Prior to the May 2008 Proposal, the Board also tested a disclosure
of a use-by date applicable to checks that access a credit card
account. The responses given by testing participants indicated that
they generally did not understand prior to the testing that there may
be a use-by date applicable to an offer of a promotional rate for a
check that accesses a credit card account. However, the participants
that saw and read the tested language understood that a standard cash
advance rate, not the promotional rate, would apply if the check was
used after the date disclosed. Thus, in May 2008 the Board proposed to
require that creditors disclose any use-by date applicable to an offer
of a promotional rate for access checks.
Testing conducted after May 2008. In July and August 2008, the
Board worked with Macro International to conduct two additional rounds
of one-on-one interviews. See the December 2008 Macro Report on
Qualitative Testing, which summarizes the results of these interviews.
The results of this consumer testing were used to develop the final
rule, and are discussed in more detail in VI. Section-by-Section
Analysis.
For example, these rounds of interviews examined, among other
things, whether consumers understand the meaning of a minimum interest
charge disclosed in the summary table provided in direct-mail credit
card solicitations and applications. Most participants could correctly
explain the meaning of a minimum interest charge, and most participants
indicated that a minimum interest charge would not be important to them
because it is a relatively small sum of money ($1.50 on the forms
tested). The final rule accordingly establishes a threshold of $1.00;
if the minimum interest charge is $1.00 or less it is not required to
be disclosed in the table.
Consumers also were asked to review periodic statements that
disclosed an impending rate increase, with a tabular summary of the
change appearing on statement, as proposed by the Board in
[[Page 5248]]
June 2007. This testing was used in the development of final Samples G-
20 and G-21, which give creditors guidance on how advance notice of
impending rate increases or changes in terms should be presented.
Quantitative testing. In September 2008, the Board worked with
Macro International to develop a survey to conduct quantitative
testing. The goal of quantitative testing was to measure consumers'
comprehension and the usability of the newly-developed disclosures
relative to existing disclosures and formats. A report summarizing the
results of the testing is available on the Board's public Web site:
https://www.federalreserve.gov (December 2008 Macro Report on
Quantitative Testing).\4\
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\4\ Design and Testing of Effective Truth in Lending
Disclosures: Findings from Experimental Study, Macro International,
December 15, 2008.
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The quantitative consumer testing conducted for the Board consisted
of mall-intercept interviews of a total of 1,022 participants in seven
cities: Dallas, TX; Detroit, MI; Los Angeles, CA; Seattle, WA;
Springfield, IL; St. Louis, MO; and Tallahassee, FL. Each interview
lasted approximately fifteen minutes and consisted of showing the
participant models of the summary table provided in direct-mail credit
card solicitations and applications and the periodic statement and
asking a series of questions designed to assess the effectiveness of
certain formatting and content requirements proposed by the Board or
suggested by commenters.
With regard to the summary table provided in direct-mail credit
card solicitations and applications, consumers were asked questions
intended to gauge the impact of (i) combining rows for APRs applicable
to different transaction types, (ii) the inclusion of cross-references
in the table, and (iii) the impact of splitting the table onto two
pages instead of presenting the table entirely on a single page. More
details about the specific forms used in the testing as well as the
questions asked are available in the December 2008 Macro Report on
Quantitative Testing.
The results of the testing demonstrated that combining the rows for
APRs applicable to different transaction types that have the same
applicable rate did not have a statistically significant impact on
consumers' ability to identify those rates. Thus, the final rule
permits creditors to combine rows disclosing the rates for different
transaction types to which the same rate applies.
Similarly, the testing indicated that the inclusion of cross-
references in the table did not have a statistically significant impact
on consumers' ability to identify fees and rates applicable to their
accounts. As a result, the Board has not adopted the proposed
requirement that certain cross-references between certain rates and
fees be included in the table.
Finally, the testing demonstrated that consumers have more
difficulty locating fees applicable to their accounts when the table is
split on two pages and the fee appears on the second page of the table.
As discussed further in VI. Section-by-Section Analysis, the Board is
not requiring that creditors use a certain paper size or present the
entire table on a single page, but is requiring creditors that split
the table onto two or more pages to include a reference indicating that
additional important information regarding the account is presented on
a separate page.
The Board also tested whether consumers' understanding of payment
allocation practices could be improved through disclosure. The testing
showed that a disclosure, even of the relatively simple payment
allocation practice of applying payments to lower-interest balances
before higher-interest balances,\5\ improved understanding for very few
consumers. The disclosure also confused some consumers who had
understood payment allocation based on prior knowledge before reviewing
the disclosure. Based on this result, and because of substantive
protections adopted by the Board and other federal banking agencies
published elsewhere in this Federal Register, the Board is not
requiring a payment allocation disclosure in the summary table provided
in direct-mail solicitations and applications or at account-opening.
---------------------------------------------------------------------------
\5\ Under final rules issued by the Board and other federal
banking agencies published elsewhere in today's Federal Register,
issuers are prohibited from allocating payments to low-interest
balances before higher-interest balances. However, the Board chose
to test a disclosure of this practice in quantitative consumer
testing because (i) it is currently the practice of many issuers and
(ii) to test one of the simpler payment allocation methods on the
assumption that consumers might be more likely to understand
disclosure of a simpler payment allocation method than a more
complex one.
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With regard to periodic statements, the Board's testing consultant
examined (i) the effectiveness of grouping transactions and fees on the
periodic statement, (ii) consumers' understanding of the effective APR
disclosure, (iii) the formatting and location of change-in-terms
notices included with periodic statements, and (iv) the formatting and
grouping of various payment information, including warnings about the
effect of late payments and making only the minimum payment.
The testing demonstrated that grouping of fees and transactions, by
type, separately on the periodic statement improved consumers' ability
to find fees that were charged to the account and also moderately
improved consumers' ability to locate transactions. Grouping fees
separately from transactions made it more difficult for some consumers
to match a transaction fee to the relevant transaction, although most
consumers could successfully match the transaction and fee regardless
of how the transaction list was presented. As discussed in more detail
in VI. Section-by-Section Analysis, the final rule requires grouping of
fees and interest separate from transactions on the periodic statement,
but the Board has provided flexibility for issuers to disclose
transactions on the periodic statement.
With regard to the effective APR, testing overwhelmingly showed
that few consumers understood the disclosure and that some consumers
were less able to locate the interest rate applicable to cash advances
when the effective APR also was disclosed on the periodic statement.
Accordingly, and for the additional reasons discussed in more detail in
VI. Section-by-Section Analysis, the final rule eliminates the
requirement to disclose an effective APR for open-end (not home-
secured) credit.
When a change-in-terms notice for the APR for purchases was
included with the periodic statement, disclosure of a tabular summary
of the change on the front of the statement moderately improved
consumers' ability to identify the rate that would apply when the
changes take effect. However, whether the tabular summary was presented
on page one or page two of the statement did not have an effect on the
ability of participants to notice or comprehend the disclosure. Thus,
the final rule requires a tabular summary of key changes on the
periodic statement, when a change-in-terms notice is included with the
periodic statement, but permits creditors to disclose that summary on
the front of any page of the statement.
The formatting of certain grouped information regarding payments,
including the amount of the minimum payment, due date, and warnings
regarding the effect of making late or minimum payments did not have an
effect on consumers' ability to notice or comprehend these disclosures.
Thus, while the final rule requires that this
[[Page 5249]]
information be grouped, creditors are not required to format this
information in any particular manner.
D. Other Outreach and Research
Throughout the Board's review of Regulation Z's rules affecting
open-end (not home-secured) plans, the Board solicited input from
members of the Board's Consumer Advisory Council on various issues.
During 2005 and 2006, for example, the Council discussed the
feasibility and advisability of reviewing Regulation Z in stages, ways
to improve the summary table provided on or with credit card
applications and solicitations, issues related to TILA's substantive
protections (including dispute resolution procedures), and issues
related to the Bankruptcy Act amendments. In 2007 and 2008, the Council
discussed the June 2007 and May 2008 Proposals, respectively, and
comments received by the Board in response to the proposals. In
addition, Board met or conducted conference calls with various industry
and consumer group representatives throughout the review process
leading to the June 2007 and May 2008 Proposals. Consistent with the
Bankruptcy Act, the Board also met with the other federal banking
agencies, the National Credit Union Administration (NCUA), and the
Federal Trade Commission (FTC) regarding the clear and conspicuous
disclosure of certain information required by the Bankruptcy Act. The
Board also reviewed disclosures currently provided by creditors,
consumer complaints received by the federal banking agencies, and
surveys on credit card usage to help inform the June 2007 Proposal.\6\
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\6\ Surveys reviewed include: Thomas A. Durkin, Credit Cards:
Use and Consumer Attitudes, 1970-2000, FEDERAL RESERVE BULLETIN,
(September 2000); Thomas A. Durkin, Consumers and Credit
Disclosures: Credit Cards and Credit Insurance, FEDERAL RESERVE
BULLETIN (April 2002).
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E. Reviewing Regulation Z in Stages
The Board is proceeding with a review of Regulation Z in stages.
This final rule largely contains revisions to rules affecting open-end
plans other than home-equity lines of credit (HELOCs) subject to Sec.
226.5b. Possible revisions to rules affecting HELOCs will be considered
in the Board's review of home-secured credit, currently underway. To
minimize compliance burden for creditors offering HELOCs as well as
other open-end credit, many of the open-end rules have been reorganized
to delineate clearly the requirements for HELOCs and other forms of
open-end credit. Although this reorganization increases the size of the
regulation and commentary, the Board believes a clear delineation of
rules for HELOCs and other forms of open-end credit pending the review
of HELOC rules provides a clear compliance benefit to creditors.
In addition, as discussed elsewhere in this section and in VI.
Section-by-Section Analysis, the Board has eliminated the requirement
to disclose an effective annual percentage rate for open-end (not home-
secured) credit. For a home-equity plan subject to Sec. 226.5b, under
the final rule a creditor has the option to disclose an effective APR
(according to the current rules in Regulation Z for computing and
disclosing the effective APR), or not to disclose an effective APR. The
Board notes that the rules for computing and disclosing the effective
APR for HELOCs could be the subject of comment during the review of
rules affecting HELOCs.
IV. The Board's Rulemaking Authority
TILA mandates that the Board prescribe regulations to carry out the
purposes of the act. TILA also specifically authorizes the Board, among
other things, to do the following:
Issue regulations that contain such classifications,
differentiations, or other provisions, or that provide for such
adjustments and exceptions for any class of transactions, that in
the Board's judgment are necessary or proper to effectuate the
purposes of TILA, facilitate compliance with the act, or prevent
circumvention or evasion. 15 U.S.C. 1604(a).
Exempt from all or part of TILA any class of
transactions if the Board determines that TILA coverage does not
provide a meaningful benefit to consumers in the form of useful
information or protection. The Board must consider factors
identified in the act and publish its rationale at the time it
proposes an exemption for comment. 15 U.S.C. 1604(f).
Add or modify information required to be disclosed with
credit and charge card applications or solicitations if the Board
determines the action is necessary to carry out the purposes of, or
prevent evasions of, the application and solicitation disclosure
rules. 15 U.S.C. 1637(c)(5).
Require disclosures in advertisements of open-end
plans. 15 U.S.C. 1663.
In adopting this final rule, the Board has considered the
information collected from comment letters submitted in response to its
ANPRs and the June 2007 and May 2008 Proposals, its experience in
implementing and enforcing Regulation Z, and the results obtained from
testing various disclosure options in controlled consumer tests. For
the reasons discussed in this notice, the Board believes this final
rule is appropriate to effectuate the purposes of TILA, to prevent the
circumvention or evasion of TILA, and to facilitate compliance with the
act.
Also as explained in this notice, the Board believes that the
specific exemptions adopted are appropriate because the existing
requirements do not provide a meaningful benefit to consumers in the
form of useful information or protection. In reaching this conclusion,
the Board considered (1) the amount of the loan and whether the
disclosure provides a benefit to consumers who are parties to the
transaction involving a loan of such amount; (2) the extent to which
the requirement complicates, hinders, or makes more expensive the
credit process; (3) the status of the borrower, including any related
financial arrangements of the borrower, the financial sophistication of
the borrower relative to the type of transaction, and the importance to
the borrower of the credit, related supporting property, and coverage
under TILA; (4) whether the loan is secured by the principal residence
of the borrower; and (5) whether the exemption would undermine the goal
of consumer protection. The rationales for these exemptions are
explained in VI. Section-by-Section Analysis, below.
V. Discussion of Major Revisions
The goal of the revisions adopted in this final rule is to improve
the effectiveness of the Regulation Z disclosures that must be provided
to consumers for open-end accounts. A summary of the key account terms
must accompany applications and solicitations for credit card accounts.
For all open-end credit plans, creditors must disclose costs and terms
at account opening, generally before the first transaction. Consumers
must receive periodic statements of account activity, and creditors
must provide notice before certain changes in the account terms may
become effective.
To shop for and understand the cost of credit, consumers must be
able to identify and understand the key terms of open-end accounts.
However, the terms and conditions that impact credit card account
pricing can be complex. The revisions to Regulation Z are intended to
provide the most essential information to consumers when the
information would be most useful to them, with content and formats that
are clear and conspicuous. The revisions are expected to improve
consumers' ability to make informed credit decisions and enhance
competition among credit card issuers. Many of the changes are based on
the consumer testing that was conducted in
[[Page 5250]]
connection with the review of Regulation Z.
In considering whether to adopt the revisions, the Board has also
sought to balance the potential benefits for consumers with the
compliance burdens imposed on creditors. For example, the revisions
seek to provide greater certainty to creditors in identifying what
costs must be disclosed for open-end plans, and when those costs must
be disclosed. The Board has adopted the proposal that fees must be
grouped on periodic statements, but has withdrawn from the final rule
proposed requirements that would have required additional formatting
changes to the periodic statement, such as the grouping of
transactions, for which the burden to creditors may exceed the benefit
to consumers. More effective disclosures may also reduce customer
confusion and misunderstanding, which may also ease creditors' costs
relating to consumer complaints and inquiries.
A. Credit Card Applications and Solicitations
Under Regulation Z, credit and charge card issuers are required to
provide information about key costs and terms with their applications
and solicitations.\7\ This information is abbreviated, to help
consumers focus on only the most important terms and decide whether to
apply for the credit card account. If consumers respond to the offer
and are issued a credit card, creditors must provide more detailed
disclosures at account opening, generally before the first transaction
occurs.
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\7\ Charge cards are a type of credit card for which full
payment is typically expected upon receipt of the billing statement.
To ease discussion, this notice will refer simply to ``credit
cards.''
---------------------------------------------------------------------------
The application and solicitation disclosures are considered among
the most effective TILA disclosures principally because they must be
presented in a standardized table with headings, content, and format
substantially similar to the model forms published by the Board. In
2001, the Board revised Regulation Z to enhance the application and
solicitation disclosures by adding rules and guidance concerning the
minimum type size and requiring additional fee disclosures.
Proposal. The proposal added new format requirements for the
summary table,\8\ including rules regarding type size and use of
boldface type for certain key terms, placement of information, and the
use of cross-references. Content revisions included a requirement that
creditors disclose the duration that penalty rates may be in effect, a
shorter disclosure about variable rates, and a reference to consumer
education materials available on the Board's Web site.
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\8\ This table is commonly referred to as the ``Schumer box.''
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Summary of final rule.
Penalty pricing. The final rule makes several revisions that seek
to improve consumers' understanding of default or penalty pricing.
Currently, credit card issuers must disclose inside the table the APR
that will apply in the event of the consumer's ``default.'' Some
creditors define a ``default'' as making one late payment or exceeding
the credit limit once. The actions that may trigger the penalty APR are
currently required to be disclosed outside the table.
Consumer testing indicated that many consumers did not notice the
information about penalty pricing when it was disclosed outside the
table. Under the final rule, card issuers are required to include in
the table the specific actions that trigger penalty APRs (such as a
late payment), the rate that will apply and the circumstances under
which the penalty rate will expire or, if true, the fact that the
penalty rate could apply indefinitely. The regulation requires card
issuers to use the term ``penalty APR'' because the testing
demonstrated that some consumers are confused by the term ``default
rate.''
Similarly, the final rule requires card issuers to disclose inside
(rather than outside) the table the fees for paying late, exceeding a
credit limit, or making a payment that is returned. Cash advance fees
and balance transfer fees also must be disclosed inside the table. This
change is also based on consumer testing results; fees disclosed
outside the table were often not noticed. Requiring card issuers to
disclose returned-payment fees, required credit insurance, debt
suspension, or debt cancellation coverage fees, and foreign transaction
fees are new disclosures.
Variable-rate information. Currently, applications and
solicitations offering variable APRs must disclose inside the table the
index or formula used to make adjustments and the amount of any margin
that is added. Additional details, such as how often the rate may
change, must be disclosed outside the table. Under the final rule,
information about variable APRs is reduced to a single phrase
indicating the APR varies ``with the market,'' along with a reference
to the type of index, such as ``Prime.'' Consumer testing indicated
that few consumers use the variable-rate information when shopping for
a card. Moreover, participants were distracted or confused by details
about margin values, how often the rate may change, and where an index
can be found.
Subprime accounts. The final rule addresses a concern that has been
raised about subprime credit cards, which are generally offered to
consumers with low credit scores or credit problems. Subprime credit
cards often have substantial fees associated with opening the account.
Typically, fees for the issuance or availability of credit are billed
to consumers on the first periodic statement, and can substantially
reduce the amount of credit available to the consumer. For example, the
initial fees on an account with a $250 credit limit may reduce the
available credit to less than $100. Consumer complaints received by the
federal banking agencies state that consumers were unaware when they
applied for subprime cards of how little credit would be available
after all the fees were assessed at account opening.
The final rule requires additional disclosures if the card issuer
requires fees or a security deposit to issue the card that are 15
percent or more of the minimum credit limit offered for the account. In
such cases, the card issuer is required to include an example in the
table of the amount of available credit the consumer would have after
paying the fees or security deposit, assuming the consumer receives the
minimum credit limit.
Balance computation methods. TILA requires creditors to identify
their balance computation method by name, and Regulation Z requires
that the disclosure be inside the table. However, consumer testing
demonstrates that these names hold little meaning for consumers, and
that consumers do not consider such information when shopping for
accounts. The final rule requires creditors to place the name of the
balance computation method outside the table, so that the disclosure
does not detract from information that is more important to consumers.
Description of grace period. The final rule requires card issuers
to use the heading ``How to Avoid Paying Interest on Purchases'' on the
row describing a grace period offered on all purchases, and the phrase
``Paying Interest'' if a grace period is not offered on all purchases.
Consumer testing indicates consumers do not understand the term ``grace
period'' as a description of actions consumers must take to avoid
paying interest.
B. Account-Opening Disclosures
Regulation Z requires creditors to disclose costs and terms before
the first transaction is made on the account. The disclosures must
specify the
[[Page 5251]]
circumstances under which a ``finance charge'' may be imposed and how
it will be determined. A ``finance charge'' is any charge that may be
imposed as a condition of or an incident to the extension of credit,
and includes, for example, interest, transaction charges, and minimum
charges. The finance charge disclosures include a disclosure of each
periodic rate of interest that may be applied to an outstanding balance
(e.g., purchases, cash advances) as well as the corresponding annual
percentage rate (APR). Creditors must also explain any grace period for
making a payment without incurring a finance charge. In addition, they
must disclose the amount of any charge other than a finance charge that
may be imposed as part of the credit plan (``other charges''), such as
a late-payment charge. Consumers' rights and responsibilities in the
case of unauthorized use or billing disputes must also be explained.
Currently, there are few format requirements for these account-opening
disclosures, which are typically interspersed among other contractual
terms in the creditor's account agreement.
Proposal. Certain key terms were proposed to be disclosed in a
summary table at account opening, which would be substantially similar
to the table required for applications and solicitations. A different
approach to disclosing fees was proposed, including providing creditors
with flexibility to disclose charges (other than those in the summary
table) in writing or orally after the account is opened, but before the
charge is imposed.
Summary of final rule.
Account-opening summary table. Account-opening disclosures have
often been criticized because the key terms TILA requires to be
disclosed are often interspersed within the credit agreements, and such
agreements are long and complex. To address this concern and make the
information more conspicuous, the final rule requires creditors to
provide at account-opening a table summarizing key terms. Creditors may
continue, however, to provide other account-opening disclosures, aside
from the fees and terms specified in the table, with other terms in
their account agreements.
The new table provided at account opening is substantially similar
to the table provided with direct-mail credit card applications and
solicitations. Consumer testing indicates that consumers generally are
aware of the table on applications and solicitations. Consumer testing
also indicates that consumers may not typically read their account
agreements, which are often in small print and dense prose. Thus,
setting apart the most important terms in a summary table will better
ensure that consumers are aware of those terms.
The table required at account opening includes more information
than the table required at application. For example, it includes a
disclosure whether or not there is a grace period for all features of
an account. For subprime credit cards, to give consumers the
opportunity to avoid fees, the final rule also requires issuers to
provide consumers at account opening, a notice about the right to
reject a plan when fees have been charged but the consumer has not used
the plan. However, to reduce compliance burden for creditors that
provide account-opening disclosures at application, the final rule
allows creditors to provide the more specific and inclusive account-
opening table at application in lieu of the table otherwise required at
application.
How charges are disclosed. Under the current rules, a creditor must
disclose any ``finance charge'' or ``other charge'' in the account-
opening disclosures. A subsequent notice is required if one of the fees
disclosed at account opening increases or if certain fees are newly
introduced during the life of the plan. The terms ``finance charge''
and ``other charge'' are given broad and flexible meanings in the
regulation and commentary. This ensures that TILA adapts to changing
conditions, but it also creates uncertainty. The distinctions among
finance charges, other charges, and charges that do not fall into
either category are not always clear. As creditors develop new kinds of
services, some find it difficult to determine if associated charges for
the new services meet the standard for a ``finance charge'' or ``other
charge'' or are not covered by TILA at all. This uncertainty can pose
legal risks for creditors that act in good faith to comply with the
law. Examples of included or excluded charges are in the regulation and
commentary, but these examples cannot provide definitive guidance in
all cases. Creditors are subject to civil liability and administrative
enforcement for under-disclosing the finance charge or otherwise making
erroneous disclosures, so the consequences of an error can be
significant. Furthermore, over-disclosure of rates and finance charges
is not permitted by Regulation Z for open-end credit.
The fee disclosure rules also have been criticized as being
outdated. These rules require creditors to provide fee disclosures at
account opening, which may be months, and possibly years, before a
particular disclosure is relevant to the consumer, such as when the
consumer calls the creditor to request a service for which a fee is
imposed. In addition, an account-related transaction may occur by
telephone, when a written disclosure is not feasible.
The final rule is intended to respond to these criticisms while
still giving full effect to TILA's requirement to disclose credit
charges before they are imposed. Accordingly, the rules are revised to
(1) specify precisely the charges that creditors must disclose in
writing at account opening (interest, minimum charges, transaction
fees, annual fees, and penalty fees such as for paying late), which
must be listed in the summary table, and; (2) permit creditors to
disclose other less critical charges orally or in writing before the
consumer agrees to or becomes obligated to pay the charge. Although the
final rule permits creditors to disclose certain costs orally for
purposes of TILA, the Board anticipates that creditors will continue to
identify fees in the account agreement for contract or other reasons.
Under the final rule, some charges are covered by TILA that the
current regulation, as interpreted by the staff commentary, excludes
from TILA coverage, such as fees for expedited payment and expedited
delivery. It may not have been useful to consumers to cover such
charges under TILA when such coverage would have meant only that the
charges were disclosed long before they became relevant to the
consumer. The Board believes it will be useful to consumers to cover
such charges under TILA as part of a rule that permits their disclosure
at a time and in a manner that consumers would be likely to notice the
disclosure of the charge. Further, as new services (and associated
charges) are developed, the proposal minimizes risk of civil liability
as well as inconsistency among creditors associated with the
determination as to whether a fee is a finance charge or an other
charge, or is not covered by TILA at all.
C. Periodic Statements
Creditors are required to provide periodic statements reflecting
the account activity for the billing cycle (typically, about one
month). In addition to identifying each transaction on the account,
creditors must identify each ``finance charge'' using that term, and
each ``other charge'' assessed against the account during the statement
period. When a periodic interest rate is applied to an outstanding
balance to compute the finance charge, creditors must disclose the
periodic rate and its corresponding APR. Creditors must also disclose
an ``effective'' or ``historical''
[[Page 5252]]
APR for the billing cycle, which, unlike the corresponding APR,
includes not just interest but also finance charges imposed in the form
of fees (such as cash advance fees or balance transfer fees). Periodic
statements must also state the time period a consumer has to pay an
outstanding balance to avoid additional finance charges (the ``grace
period''), if applicable.
Proposal. Interest charges for different types of transactions,
such as purchases and cash advances would be itemized, and separate
totals of fees and interest for the month and year-to-date would be
disclosed. The proposal offered two approaches regarding the
``effective APR.'' One modified the provisions for disclosing the
``effective APR,'' including format and terminology requirements,\9\
and the other solicited comment on whether this rate should be required
to be disclosed. To implement changes required by the Bankruptcy Act,
the proposal required creditors to disclose of the effect of making
only the minimum required payment on repayment of balances.
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\9\ The ``effective'' APR reflects interest and other finance
charges such as cash advance fees or balance transfer fees imposed
for the billing cycle.
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Summary of final rule.
Fees and interest costs. The final rule contains a number of
revisions to the periodic statement to improve consumers' understanding
of fees and interest costs. Currently, creditors must identify on
periodic statements any ``finance charges'' added to the account during
the billing cycle, and creditors typically intersperse th