Truth in Savings, 5584-5594 [E8-31183]
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Federal Register / Vol. 74, No. 18 / Thursday, January 29, 2009 / Rules and Regulations
billing cycle. If it charges $125 during the
first billing cycle, it may then charge no more
than $25 in each of the next five billing
cycles. If it chooses, the federal credit union
may spread the additional security deposits
and fees over a longer period, such as by
charging $12.50 in each of the ten billing
cycles following the first billing cycle.
ii. Same facts as above except that on July
1 the federal credit union increases the credit
limit on the account from $500 to $750.
Because the prohibition in § 706.26(a) is
based on the initial credit limit of $500, the
increase in credit limit does not permit the
federal credit union to charge to the account
additional security deposits and fees for the
issuance or availability of credit, such as a
fee for increasing the credit limit.
26(c) Evasion Prohibited
1. Evasion. Section 706.26(c) prohibits a
federal credit union from evading the
requirements of this section by providing the
consumer with additional credit to fund the
consumer’s payment of security deposits and
fees that exceed the total amounts permitted
by § 706.26(a) and (b). For example, assume
that on January 1 a consumer opens a
consumer credit card account with an initial
credit limit of $400 and the federal credit
union charges to that account $100 in fees for
the issuance or availability of credit. Assume
also that the billing cycles for the account
coincide with the days of the month and that
the federal credit union will charge $20 in
fees for the issuance or availability of credit
in the February, March, April, May, and June
billing cycles. The federal credit union
violates § 706.26(c) if it provides the
consumer with a separate credit product to
fund additional security deposits or fees for
the issuance or availability of credit.
2. Payment with funds not obtained from
the federal credit union. A federal credit
union does not violate § 706.26(c) if it
requires the consumer to pay security
deposits or fees for the issuance or
availability of credit using funds that are not
obtained, directly or indirectly, from the
federal credit union. For example, a federal
credit union does not violate § 706.26(c) if a
$400 security deposit paid by a consumer to
obtain a consumer credit card account with
a credit line of $400 is not charged to a credit
account provided by the federal credit union
or its affiliate.
26(d) Definitions
1. Membership fees. Membership fees for
opening an account are fees for the issuance
or availability of credit. A membership fee to
join an organization that provides a credit or
charge card as a privilege of membership is
a fee for the issuance or availability of credit
only if the card is issued automatically upon
membership. If membership results merely in
eligibility to apply for an account, then such
a fee is not a fee for the issuance or
availability of credit.
2. Enhancements. Fees for optional
services in addition to basic membership
privileges in a credit or charge card account,
for example, travel insurance or cardregistration services, are not fees for the
issuance or availability of credit if the basic
account may be opened without paying such
fees. Issuing a card to each primary
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cardholder, not authorized users, is
considered a basic membership privilege and
fees for additional cards, beyond the first
card on the account, are fees for the issuance
or availability of credit. Thus, a fee to obtain
an additional card on the account beyond the
first card, so that each cardholder would
have his or her own card, is a fee for the
issuance or availability of credit even if the
fee is optional; that is, if the fee is charged
only if the cardholder requests one or more
additional cards.
3. One-time fees. Non-periodic fees related
to opening an account, such as application
fees or one-time membership or participation
fees, are fees for the issuance or availability
of credit. Fees for reissuing a lost or stolen
card, statement reproduction fees, and fees
for late payment or other violations of the
account terms are examples of fees that are
not fees for the issuance or availability of
credit.
By order of the Board of Governors of the
Federal Reserve System, December 18, 2008.
Jennifer J. Johnson,
Secretary of the Board.
Dated: December 16, 2008.
By the Office of Thrift Supervision,
John M. Reich,
Director.
By the National Credit Union
Administration Board, on December 18,
2008.
Mary F. Rupp,
Secretary of the Board.
[FR Doc. E8–31186 Filed 1–28–09; 8:45 am]
BILLING CODE 6720–01–P; 6720–01–P; 7535–01–P
FEDERAL RESERVE SYSTEM
12 CFR Part 230
[Regulation DD; Docket No. R–1315]
Truth in Savings
AGENCY: Board of Governors of the
Federal Reserve System.
ACTION: Final rule; official staff
commentary.
SUMMARY: The Federal Reserve Board
(Board) is amending Regulation DD,
which implements the Truth in Savings
Act, and the official staff commentary to
the regulation to require all depository
institutions to disclose aggregate
overdraft fees on periodic statements,
and not solely institutions that promote
the payment of overdrafts. The final rule
also addresses balance disclosures
provided to consumers through
automated systems. In addition, the
Board is separately issuing a proposed
rulemaking, published in today’s
Federal Register, to incorporate the
notice requirements into Regulation E
that were previously proposed under
Regulation DD.
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DATES: Effective Date: The rule is
effective January 1, 2010.
FOR FURTHER INFORMATION CONTACT:
Dana E. Miller, Attorney, or Ky TranTrong, Counsel, Division of Consumer
and Community Affairs, Board of
Governors of the Federal Reserve
System, Washington, DC 20551, at (202)
452–3667. For users of
Telecommunications Device for the Deaf
(TDD) only, contact (202) 263–4869.
SUPPLEMENTARY INFORMATION:
I. The Truth in Savings Act
The Truth in Savings Act (TISA), 12
U.S.C. 4301 et seq., is implemented by
the Board’s Regulation DD (12 CFR part
230). The purpose of the act and
regulation is to assist consumers in
comparing deposit accounts offered by
depository institutions, principally
through the disclosure of fees, the
annual percentage yield, the interest
rate, and other account terms. An
official staff commentary interprets the
requirements of Regulation DD (12 CFR
part 230 (Supp. I)). Credit unions are
governed by a substantially similar
regulation issued by the National Credit
Union Administration (NCUA).
The Board’s authority under section
269(a) of TISA provides that its
regulations may contain such
classifications, differentiations, or other
provisions, and may provide for such
adjustments and exceptions for any
class of accounts as, in the judgment of
the Board, are necessary or proper to
carry out the purposes of TISA, to
prevent circumvention or evasion of the
requirements of TISA, or to facilitate
compliance with the requirements of
TISA. 12 U.S.C. 4308. It is the purpose
of TISA to require the clear and uniform
disclosure of the fees that are assessable
against deposit accounts, so that
consumers can make a meaningful
comparison between the competing
claims of depository institutions with
regard to deposit accounts. 12 U.S.C.
4301.
In addition, under TISA and
Regulation DD, account disclosures
must be provided upon a consumer’s
request and before an account is
opened. Institutions are not required to
provide periodic statements; but if they
do, the act requires that fees, yields, and
other information be provided on the
statements.
TISA and Regulation DD contain rules
for advertising deposit accounts. TISA
and Regulation DD prohibit inaccurate
or misleading advertisements,
announcements, or solicitations, or
those that misrepresent the deposit
contract. TISA and Regulation DD also
prohibit institutions from advertising an
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account as free (or using words of
similar meaning) if a regular service or
transaction fee is imposed, if a
minimum balance must be maintained,
or if a fee is imposed when a customer
exceeds a specified number of
transactions.
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II. Background on Overdraft Services
and Regulatory Action to Date
Historically, if a consumer attempted
to engage in a transaction that would
overdraw his or her deposit account, the
consumer’s depository institution used
its discretion on an ad hoc basis to
determine whether to pay the overdraft.
If an overdraft was paid, the institution
usually imposed a fee on the consumer’s
account.1 In recent years, many
institutions have largely automated the
overdraft payment process. Automation
is used to set specific criteria for
determining whether to honor
overdrafts and set limits on the amount
of the coverage provided.
Overdraft services vary among
institutions but often share certain
common characteristics. In general,
consumers who meet the institution’s
criteria are automatically enrolled in
overdraft services.2 While institutions
generally do not initially underwrite on
an individual account basis when
enrolling a consumer in the service,
most institutions will review individual
accounts periodically to determine
whether the consumer continues to
qualify for the service, and the amounts
that may be covered. Most institutions
disclose to consumers that the payment
of overdrafts is discretionary, and that
the institution has no legal obligation to
pay any overdraft.
In the past, institutions generally
provided overdraft coverage only for
check transactions.3 In recent years,
1 The Board recognized this longstanding practice
when it initially adopted Regulation Z in 1969 to
implement the Truth in Lending Act (TILA). The
regulation provided that these transactions are
generally not covered under Regulation Z where
there is no written agreement between the
consumer and institution to pay an overdraft and
impose a fee. See 12 CFR 226.4(c)(3). The treatment
of overdrafts in Regulation Z was designed to
facilitate depository institutions’ ability to
accommodate consumer’s transactions on any ad
hoc basis.
2 These criteria may include whether the account
has been open a certain number of days, whether
the account is in ‘‘good standing,’’ and whether
deposits are regularly made to the account.
3 According to the FDIC’s Study of Bank
Overdraft Programs, nearly 70 percent of banks
surveyed implemented their automated overdraft
program after 2001. In addition, 81 percent of banks
surveyed that operate automated programs allow
overdrafts to be paid at ATMs and POS debit card
terminals. See FDIC Study of Bank Overdraft
Programs 8, 10 (November 2008) (available at:
https://www.fdic.gov/bank/analytical/overdraft/
FDIC138lReportlFinalTOC.pdf) (FDIC Study).
See also Overdraft Protection: Fair Practices for
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however, the service has been extended
to cover overdrafts resulting from noncheck transactions, including
withdrawals at automated teller
machines (ATMs), automated
clearinghouse transactions, debit card
transactions at point-of-sale, preauthorized automatic debits from a
consumer’s account, telephone-initiated
funds transfers, and online banking
transactions.4
A flat fee is charged each time an
overdraft is paid, regardless of the
amount of the overdraft. Institutions
commonly charge the same amount for
paying the overdraft as they would if
they returned the item unpaid. A daily
fee also may apply for each day the
account remains overdrawn.
The Board, Federal Deposit Insurance
Corporation (FDIC), NCUA and Office of
the Comptroller of the Currency
published guidance on overdraft
protection programs in February 2005
(Joint Guidance) in response to concerns
about aspects of the growing marketing,
disclosure, and implementation of
overdraft services. The Joint Guidance
addressed three primary areas—safety
and soundness considerations, legal
risks, and best practices. The Office of
Thrift Supervision (OTS) published
similar guidance which focused on
safety and soundness considerations
and best practices (OTS Guidance). The
best practices described in the Joint
Guidance and the OTS Guidance
focused on the marketing of overdraft
services and the disclosure and
operation of program features, including
distinguishing actual available account
balances from account balances that
include overdraft protection amounts.
In May 2005, the Board separately
published revisions to Regulation DD
and the official staff commentary to
address concerns about the uniformity
and adequacy of institutions’ disclosure
of overdraft fees generally, and the
advertisement of overdraft services in
particular. 70 FR 29582, May 24, 2005.5
Under the May 2005 final rule, which
became effective July 1, 2006, all
depository institutions were required to
Consumers: Hearing before the House Subcomm. on
Financial Institutions and Consumer Credit, House
Comm. on Financial Services 110th Cong., at 72
(2007) (hereinafter, Overdraft Protection Hearing)
(available at https://www.house.gov/apps/list/
hearing/financialsvcsldem/hr0705072.shtml)
(stating that as recently as 2004, 80 percent of banks
still declined ATM and debit card transactions
without charging a fee when account holders did
not have sufficient funds in their account).
4 See Interagency Guidance on Overdraft
Protection Programs, 70 FR 9127, Feb. 24, 2005, and
OTS Guidance on Overdraft Protection Programs,
70 FR 8428, Feb. 18, 2005.
5 A substantively similar rule applying to credit
unions was issued separately by the NCUA. 71 FR
24568, Apr. 26, 2006.
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5585
specify in their account disclosures the
categories of transactions for which an
overdraft fee may be imposed.
Depository institutions that promote the
payment of overdrafts in an
advertisement were required to include
in such advertisements certain
information about the costs associated
with the service and the circumstances
under which the institution would not
pay an overdraft. These institutions
were also required to disclose separately
on their periodic statements the total
amount of fees or charges imposed on
the account for paying overdrafts and
the total amount of fees charged for
returning items unpaid. These
disclosures were required to be
provided for the statement period and
for the calendar year-to-date.
III. The Board’s Proposed Revisions to
Regulation DD
In May 2008, the Board issued two
proposals relating to overdraft services.
These proposals were intended to
address concerns that consumers may
not adequately understand the costs of
overdraft services or how overdraft
services operate generally. The Board,
along with the OTS and the NCUA,
proposed to adopt substantive
protections using their authority under
the Federal Trade Commission Act (FTC
Act).6 The Board also separately
proposed to add a new Subpart D on
overdraft services to the Board’s
Regulation AA, Unfair or Deceptive Acts
or Practices (FTC Act Proposal) (12 CFR
part 227). Among other provisions, the
proposed rules would require
institutions to provide consumers the
right to opt out of their institutions’
payment of overdrafts.
Pursuant to its authority under
sections 263, 264, 268 and 269(a) of
TISA,7 the Board also proposed new
disclosure requirements under
Regulation DD to facilitate consumers’
ability to make informed judgments
about the use of their accounts.8 The
proposed revisions to Regulation DD
addressed three types of overdraft
disclosures. First, the Board proposed to
revise § 230.10 to establish format,
content, and timing requirements for the
notices given to consumers by their
depository institution informing them
about their right to opt out of their
6 73 FR 28904, May 19, 2008. For simplicity, this
notice will refer only to the Board’s proposal.
7 12 U.S.C. 4302(e), 4303(b) & (d), 4307, 4308(a).
While the NCUA did not separately propose
amendments to its 12 CFR part 707 in May 2008,
TISA requires the NCUA to promulgate regulations
substantially similar to Regulation DD. Accordingly,
the NCUA anticipates issuing proposed
amendments to part 707 shortly after the Board’s
adoption of final rules under Regulation DD.
8 73 FR 28739, May 19, 2008.
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institution’s overdraft service. The
proposal included a model opt-out form.
Second, the Board proposed to extend to
all institutions the requirement to
disclose on periodic statements the
aggregate dollar amounts charged for
overdraft fees and for returned-item fees
(for the statement period and the yearto-date). Currently, Regulation DD
requires that only institutions that
promote or advertise the payment of
overdrafts must disclose aggregate
amounts. Third, the Board proposed to
require institutions that provide account
balance information through an
automated system to disclose the
amount of funds available for the
consumer’s immediate use or
withdrawal, without including
additional funds the institution may
provide to cover overdrafts. Under the
proposal, institutions would be
permitted to disclose a second account
balance that includes funds available for
paying overdrafts, provided the
institution prominently discloses at the
same time that this balance includes
additional funds provided by the
institution to cover overdrafts.
Overview of Public Comments
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The Board received over 600
comments on the Regulation DD
proposal. Additionally, a number of
comments submitted in connection with
the FTC Act Proposal contained
comments on the Regulation DD
proposal. Commenters included
individual consumers, consumer
advocates, federal and state regulators
and officials, large financial institutions,
credit unions, community banks,
industry trade associations, members of
Congress, core systems providers, and
vendors of overdraft services.
Most commenters focused on the
proposed model opt-out form.9
Consumer groups supported the
proposed model form for notifying
consumers of their right to opt out of
overdraft services, but urged the Board
to enhance the model form in various
ways, including making the opt-out
right more prominent. Most industry
commenters stated that the proposed
model form was unduly biased towards
encouraging consumers to opt out and
did not sufficiently explain that
payment of overdrafts is discretionary.
These commenters maintained that the
9 Comments that addressed the merits of the
substantive opt-out right were provided in response
to the May 2008 FTC Act Proposal. Many industry
commenters argued that the substantive opt-out
right should be addressed under Regulation E.
These commenters argued that consumers prefer to
have their checks paid and an overdraft fee assessed
rather than face possible negative consequences
resulting from a bounced check.
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model form could mislead consumers
into believing that overdrafts will be
paid in all cases.
Consumers and consumer groups
supported extending the aggregate
overdraft fee disclosures on periodic
statements to all financial institutions.
These commenters maintained that
streamlined disclosures will ensure that
consumers fully understand the
consequences of overdrawing their
account. However, most industry
commenters objected to extending the
aggregate fee disclosures to all
institutions, stating the burden would
outweigh the limited benefits of the
disclosure.
Consumer groups also supported the
proposed requirement that institutions
disclose account balance information
without including any overdraft funds
provided by the institution. Consumer
groups urged the Board to apply the
same requirement to balance
information provided in person, by
telephone or e-mail, or in Internet
‘‘chats’’ with bank personnel. Some
consumer groups argued that
institutions also should be prohibited
from disclosing a second balance that
includes these overdraft funds because
it could mislead consumers. Industry
response to the balance disclosure
proposal was mixed; of those
commenters that supported the
proposal, some argued that it should
only apply to proprietary ATMs. Other
industry commenters requested the rule
be revised to clarify what funds must be
excluded from the balance (and from
any second balance that might be
disclosed).
Subsequent to the issuance of the
Regulation DD proposal, the Board used
a testing consultant, Macro
International, Inc. (Macro), to conduct
qualitative consumer testing to assess
consumer understanding of the model
form. Macro also conducted qualitative
consumer testing of various model optout language and aggregate fee tables.
Except where relevant to this final rule,
the testing results are discussed in the
final FTC Act rule and the Board’s
Regulation E proposal, where
appropriate. These rulemakings are
published elsewhere in today’s Federal
Register.
IV. Summary of the Final Rule
The following is a summary of the
significant revisions to the regulation
and the official staff commentary. The
revisions are discussed in more detail
below in the section-by-section analysis.
The Board is adopting final revisions
to Regulation DD and the official staff
commentary to expand the requirement
to disclose overdraft fees on periodic
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statements to apply to all institutions,
and not solely to institutions that
promote the payment of overdrafts. The
final rule adds format requirements to
help make the aggregate fee disclosures
more effective and noticeable to
consumers.
In addition, the final rule requires an
account balance disclosed to a
consumer through any automated
system (including, but not limited to, an
ATM, Internet Web site, or telephone
response system) to exclude additional
amounts that the institution may
provide or that may be transferred from
another account of the consumer to
cover an item where there are
insufficient or unavailable funds in the
consumer’s account. The rule is
designed to ensure that consumers are
not confused or misled about the
available amount of funds in their
account when they request their account
balance. The final rule permits the
institution to disclose an additional
balance that includes funds provided
pursuant to a discretionary overdraft
service or a line of credit, or funds that
could be transferred from a consumer’s
linked individual or joint account, so
long as the institution prominently
states that the balance includes these
additional amounts.
Based on the Board’s review of
comments received and consumer
testing results, the Board believes it is
appropriate to place opt-out
requirements under the Board’s
authority under the Electronic Fund
Transfer Act and Regulation E.10 Thus,
a revised substantive opt-out is set forth
in a proposal under Regulation E. The
Regulation E proposal also proposes, in
the alternative, to require institutions to
provide customers an opt-in to payment
of overdrafts for ATM and debit
transactions, and includes a proposed
model opt-in notice. The Regulation E
proposal would also incorporate the
content and timing requirements for
consumer opt-out (and opt-in) notices.
The new proposed model forms have
been modified to conform to the revised
substantive opt-out right, and reflect
consumer testing results and commenter
suggestions.
10 These comments and the testing results are
more fully discussed in the final FTC Act rule and
the Board’s Regulation E proposal published
elsewhere in today’s Federal Register, where
appropriate.
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V. Section-by-Section Analysis
Section 230.11 Additional Disclosure
Requirements Regarding Overdraft
Services
11(a) Disclosure of Total Fees on
Periodic Statements
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Applicability of Aggregate Fee
Disclosures
Although periodic statements are not
required under TISA, institutions that
provide such statements are required to
disclose fees or charges imposed on the
account during the statement period.
See 12 U.S.C. 4307(3) and 12 CFR
230.6(a)(3). Further, § 230.11(a) of
Regulation DD requires institutions that
promote the payment of overdrafts in an
advertisement to provide on periodic
statements the aggregate dollar amount
totals for overdraft fees and for returned
item fees, both for the statement period
as well as for the calendar year-to-date.
Pursuant to its authority under Sections
268 and 269 of TISA, the Board
proposed to expand § 230.11(a) to
require all institutions, regardless of
whether they promote the payment of
overdrafts, to disclose the aggregate fee
information. The revision was intended
to provide all consumers that use
discretionary overdraft services,
consistent with the purposes of TISA,
with additional information about fees
to help them better understand the costs
associated with their accounts. The
proposed rule also added format
requirements to help make the aggregate
fee disclosures more effective and
noticeable to consumers. The final rule
generally adopts the proposal, with
certain clarifications to reflect the
expanded scope of the rule. The final
rule deletes as unnecessary certain of
the examples in existing § 230.11(a)(2)
of communications that would not
trigger the aggregate fee disclosure
requirement. As under the current rule,
institutions must provide these totals for
both the statement period and the
calendar year-to-date. See § 230.11(a)(2).
In addition, the Board is adopting,
generally as proposed, commentary
clarifying that the aggregate fee total
does not include fees for transferring
funds from another account of the
consumer to avoid an overdraft, or fees
charged under a service subject to the
Board’s Regulation Z (12 CFR part 226).
See comment 11(a)(1)–2.
Consumers and consumer groups
supported extending the aggregate
overdraft fee disclosures on periodic
statements to all financial institutions
because, in their view, most institutions
systematically cover overdrafts whether
they promote the service or not.
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These commenters asserted that
consistent disclosures will ensure that
consumers fully understand the
consequences of overdrawing their
account. These commenters stated that
the aggregate fee disclosures would help
consumers to better manage their bank
accounts and to understand the total
costs they have incurred over time. In
addition, these commenters believed
that the aggregate disclosures may
encourage consumers to explore other
potentially lower-cost alternatives that
may be available to them.
In contrast, most industry
commenters objected to extending the
aggregate fee disclosures to all
institutions. These commenters stated
that revisions to periodic statements
would be costly and would require
extensive and time-consuming
programming changes. Industry
commenters also argued that the burden
would outweigh the limited benefits of
the disclosure; some argued that
aggregate fee information would benefit
only a limited number of consumers
who incur substantial fees.
The final rule is intended to provide
all consumers who use discretionary
overdraft services with additional
information to help them better
understand the overdraft and NSF
(returned item) costs associated with
their accounts. The aggregate fee
disclosures will benefit those consumers
who overdraw their accounts with some
frequency but who do not currently
receive aggregate fee disclosures
because their institution does not
promote its overdraft service.
In addition, the Board believes the
final rule will promote greater
transparency about the terms and costs
of overdraft services for all institutions.
Under the current rule, institutions that
do not promote their overdraft service
may be reluctant to provide information
about the service out of concern that
such disclosures might trigger the
aggregate fee disclosure requirements.
The Board also believes the rule will
create consistency in disclosures and
will eliminate compliance challenges
inherent in a regulatory scheme based
on a ‘‘promoting’’ or ‘‘marketing’’
distinction.
Several industry commenters argued
that overdraft fees are already disclosed
in the deposit agreement or fee
schedule, and questioned why these
types of fees deserve special attention
on the statement compared to other
types of account fees. Others argued that
consumers already receive itemized fees
on their periodic statements. Some
industry commenters argued that the
emphasis on overdraft and returned
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5587
item fees would detract from other
account charges.
The Board believes this requirement
is appropriate because overdraft and
returned item fees are not as predictable
as many other types of account fees.
Consumers cannot always know when
settlement on any one item will occur
(particularly relative to other
transactions, where an institution
processes items using different
methods). Also, balance inquiries may
not always contain real-time balance
information; therefore, consumers may
not realize that one overdrawn item
could trigger overdrafts on other
transactions, and thus may not be able
to predict the total fees that will be
charged for any one overdraft
occurrence. When there are multiple
overdrafts, fee amounts may be
significant, even though each item may
represent a relatively small dollar
amount.11 In addition, a small segment
of consumers incur the majority of
overdraft fees.12 The aggregate fee
disclosures will benefit these consumers
by showing them the total expenditures
on overdraft fees for the statement
period and year, which may encourage
them to explore alternatives that might
be less costly.
A few industry commenters requested
that, in lieu of a year-to-date fee total,
the Board permit a rolling twelvestatement-cycle total, because the latter
would be more useful for consumers.
However, consumer testing on both
credit card and overdraft disclosures
indicated that consumers noticed yearto-date cost figures, and that they would
find the numbers helpful in making
financial decisions. The Board further
11 Eric Halperin, Lisa James & Peter Smith, Debit
Card Danger, Ctr. For Responsible Lending at 25
(consumers pay $1.94 in fees for every one dollar
borrowed to cover a debit card POS overdraft). The
FDIC’s Study of Bank Overdraft Programs found
that the median overdraft amount for debit card
overdrafts was $20, and the median overdraft
amount for ATM transactions was $60. FDIC Study
of Bank Overdraft Programs 79 (Nov. 2008),
available at: https://www.fdic.gov/bank/analytical/
overdraft/FDIC138_Report_FinalTOC.pdf. Overdraft
fees have increased significantly over the last
decade. See Federal Reserve Bulletin, Retail Fees of
Depository Institutions, 1997–2001, 405, 409,
available at: https://www.federalreserve.gov/pubs/
bulletin/2002/0902lead.pdf (average overdraft fee in
1997: $16.51); Bankrate, 2007 Courtesy Overdraft
Study, available at: https://www.bankrate.com/brm/
news/chk/20071219_overdraft_survey_main_a1.asp
(average overdraft fee in 2007: $29). See also Bank
Fees: Federal Banking Regulators Could Better
Ensure that Consumers Have Required Disclosure
Documents Prior to Opening Checking or Savings
Accounts, GAO Report 08–281 (January 2008) (11%
increase from 2000 to 2007, according to one
estimate).
12 See, e.g., Jacqueline Duby, Eric Halperin & Lisa
James, High Cost and Hidden From View: The $10
Billion Overdraft Loan Market, Ctr. For Responsible
Lending (May 26, 2005).
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notes that some consumers are already
receiving year-to-date totals from
institutions currently subject to the rule;
thus, requiring year-to-date disclosures
for all institutions will promote
consistency of disclosure across
institutions. The Board is also adopting,
elsewhere in today’s Federal Register,
requirements to disclose year-to-date
interest charges and fees under
Regulation Z. Consistency among the
various consumer disclosure regulations
should facilitate consumer
understanding of disclosures. Thus, the
final rule requires totals for both the
statement period and the calendar yearto-date. See § 230.11(a)(2).
Several industry commenters asked
whether an institution must provide an
aggregate fee disclosure if the consumer
has not been charged an overdraft or
returned item fee for the year-to-date.
Section 230.11(a)(1) states that a
depository institution must separately
make the fee disclosures on each
periodic statement, as applicable
(emphasis added). Thus, if a consumer
has not incurred fees since the
beginning of the year (or statement
period), the institution is not required to
provide a ‘‘$0’’ aggregate total for the
year-to-date (or statement period).
However, institutions may, at their
option, provide aggregate fee disclosures
even if a consumer has not been charged
fees since the beginning of the year or
for a particular statement period.
Because the final rule expands the
applicability of the aggregate fee
disclosures to all financial institutions,
certain existing staff comments
addressing institutions that promote
overdraft services require modification
or are no longer applicable. Thus,
comment 11(a)(3)–1 has been revised,
and comment 11(a)(5)–1 has been
deleted.
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Format of Aggregate Fee Disclosures
Pursuant to the Board’s authority
under TISA Section 269, the final rule
also adds proximity and format
requirements which are intended to
enhance the effectiveness of the
disclosures and to make them more
noticeable to consumers. Board staff
reviewed current periodic statement
disclosures for institutions that promote
overdraft services. This review
indicated that the aggregate fee totals are
often disclosed in a manner that may
not be effective in informing consumers
of the totals.13 Accordingly, proposed
§ 230.11(a)(3) stated that aggregate fee
13 For example, several statements contained
inconsistent formatting, or fee totals were included
at the end of the statement and not highlighted in
a manner noticeable to consumers.
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disclosures must be provided in close
proximity to the fees identified under
§ 230.6(a)(3). For example, the aggregate
fee totals could appear immediately
after the transaction history on the
periodic statement reflecting the fees
that have been imposed on the account
during the statement period. The
proposed rule also provided that the
information must be presented in a
tabular format similar to the proposed
interest charge and total fees disclosures
under the Board’s June 2007 proposal
under Regulation Z. See 72 FR at 32996,
33052. The proposal requested comment
on two alternatives of Sample Form
B–11, which illustrates how institutions
should provide the aggregate cost
information on their periodic
statements.
Consumer groups supported the
proposed proximity and formatting
requirements. These commenters
maintained that the requirement to
place the aggregate fee disclosures in
close proximity to the transaction
history would better enable consumers
to understand how their current account
activity may have contributed to a
history of overdrafts. They also
supported the proposed tabular format.
Industry commenters, however,
objected to the proximity and fee table
requirement. They argued that it would
require extensive, costly systems
changes to provide a fee table in close
proximity to the transaction history.
Some industry commenters also argued
that a proximity requirement is
subjective and subject to litigation risk.
As described above, Board staff’s
review of current periodic statement
disclosures for institutions that promote
overdraft services showed that in some
cases, fee tables were not placed in a
location noticeable to consumers. Thus,
the Board believes that uniform
proximity requirements are necessary to
enable consumers to easily find fee
information so that, consistent with the
purposes of TISA, they better
understand the costs of using the
service. The proposed proximity and
format requirements were informed by
the Board’s consumer testing
undertaken in the context of credit card
disclosure requirements under
Regulation Z. In that testing, consumers
reviewing transactions identified on
their periodic statements consistently
noticed totals for fees and interest
charges when they were grouped
together with transactions. See 72 FR at
32996. Additional consumer testing was
conducted subsequent to the May 2008
proposal on overdraft fee disclosures
and confirmed that aggregate cost
disclosures for overdraft and returned
item fees were more noticeable to
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consumers when grouped together with
the itemized fees.14 Further, the testing
indicated that consumers tend to notice
fee disclosures when expressed in
tabular form. Consumer testing on the
two proposed tabular format alternatives
demonstrated that the first alternative, a
clear graphic disclosure, was the
preferred alternative. Consumers found
it easiest to identify and digest the
relevant fees in a column and row
format. Thus, the Board is adopting the
first proposed alternative, renumbered
as Sample Form B–10, to illustrate how
an institution should provide the
aggregate cost data. Aggregate fee
disclosures must be provided using a
format substantially similar to Sample
Form B–10. See § 230(11)(a)(3).
Despite their general support of the
aggregate fee disclosures, consumer
groups nonetheless urged the Board to
find that overdraft services are credit
under Regulation Z so that consumers
would be provided disclosures
containing an effective APR figure. The
Board believes that requiring an
effective APR is not necessary to alert
consumers to the costs of the service.
Moreover, the Board believes the
proposed aggregate fee table will be of
more value than an effective APR in the
overdraft context. Consumer testing in
the credit card context showed that
consumers preferred seeing costs
reflected as amount totals rather than
expressed as an effective APR.15
Several industry commenters
requested that the Board permit some
flexibility in the language used in the
aggregate fee table for the total returned
item fees, because their customers are
more familiar with language such as
‘‘NSF fee’’ rather than ‘‘returned item
fee.’’ The Board has revised comment
11(a)(1)–3 to clarify that institutions
may use terminology such as ‘‘returned
item fee’’ or ‘‘NSF fee’’ to describe the
fees for returning items unpaid.
Several industry commenters also
requested clarification on how to
display fees that have been refunded.
Comment 11(a)(1)–6, which has been
redesignated as comment 11(a)(1)–4 in
the final rule, addresses this issue where
an institution provides a statement for
the current period reflecting that fees
imposed during a previous period were
waived and credited to the account.
This comment provides that, in these
circumstances, institutions may, but are
not required to, reflect the adjustment in
the total for the calendar year-to-date
14 See Review and Testing of Overdraft Notices,
Macro International, December 8, 2008.
15 For this reason, the Board is revising
Regulation Z to replace the disclosure of the
effective APR with a tabular disclosure of the
proposed interest charge and total fees.
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and in the applicable statement period.
For example, if an institution assesses a
fee in January and refunds the fee in
February, the institution could disclose
a year-to-date total reflecting the amount
credited, but it should not affect the
total disclosed for the February
statement period, because the fee was
not assessed in the February statement
period. However, because some
institutions may assess and then waive
and credit a fee within the same
statement cycle, the comment has been
revised to clarify that, in such a case,
the institution may reflect the
adjustment in the total disclosed for fees
imposed during the current statement
period and for the total for the calendar
year-to-date. In this case, if the
institution assesses and waives the fee
in February, the February fee total could
reflect a total net of the waived fee.
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11(b) Advertising Disclosures for
Overdraft Services
Section 230.11(b)(2) lists the types of
communications about the payment of
overdrafts that are not subject to
additional advertising disclosures under
§ 230.11(b)(1). The final rule expands
the list in § 230.11(b)(2) to include an
opt-out or opt-in notice regarding the
institution’s payment of overdrafts or
provision of discretionary overdraft
services. See § 230.11(b)(2)(xii).
11(c) Disclosure of Account Balances
Section 230.11(b)(1) currently
requires institutions that promote the
payment of overdrafts to include certain
disclosures in their advertisements
about the service to avoid confusion
between overdraft services and
traditional lines of credit. The May 2005
final rule provided examples of
institutions promoting the payment of
overdrafts in the staff commentary.16 In
particular, the commentary stated that
an institution must include the
additional advertising disclosures if it
‘‘discloses an overdraft limit or includes
the dollar amount of an overdraft limit
in a balance disclosed on an automated
system, such as a telephone response
machine, ATM screen or the
institution’s Internet site.’’ 17 To
facilitate responsible use of overdraft
services and ensure that consumers
receive accurate information about their
account balances, the May 2008
Regulation DD Proposal would have
prohibited institutions from including
funds the institution may provide to
cover an overdraft item in a consumer’s
account balance disclosed through any
automated system in response to a
16 See
comment 11(b)–1.
11(b)–1.iii.
17 Comment
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balance inquiry. The proposal would
have permitted an institution to disclose
a second balance that includes these
additional funds, if the institution
prominently indicates these funds are
included. The rule as adopted has been
revised to clarify that the balance
disclosed may not include any funds the
institution may provide to cover an
overdraft, funds that will be paid by the
institution under a service subject to the
Board’s Regulation Z (12 CFR part 226),
or funds transferred from another
account of the consumer. The final rule
permits an institution to disclose
another balance that includes these
additional funds, so long as the
institution prominently states that the
balance includes such funds.
Industry response to the proposal was
mixed. Some supported the rule as
proposed; for example, one national
community bank trade association
stated that a common consumer
complaint has been misunderstanding
whether an account has sufficient funds
to cover a transaction. This commenter
believed that requiring the bank to
disclose the available balance would
help avoid customer confusion. Others
argued for limiting the scope of coverage
to balances provided at proprietary
ATMs; some opposed the rule altogether
as too burdensome. Some commenters
requested that the rule be revised to
clarify what funds must be excluded
from the balance.
Consumer groups supported the
proposed rule as a significant protection
for consumers. These commenters
argued that disclosing a balance without
overdraft funds provided by the
institution would equip consumers with
the knowledge necessary to make
informed financial decisions. However,
these commenters urged the Board to
apply the same requirement to balance
information provided during
communications with bank personnel.
Some consumer groups also urged the
Board to prohibit financial institutions
from disclosing a second account
balance.
The Board is adopting a revised rule,
pursuant to its authority in TISA section
263(e) to prohibit misleading or
inaccurate advertisements,
announcements, or solicitations relating
to a deposit account. Under § 230.11(c)
of the final rule, if an institution
discloses balance information through
an automated system, it must disclose
an account balance that excludes funds
that the institution may provide to cover
an overdraft in its discretion, funds that
will be paid by the institution under a
service subject to the Board’s Regulation
Z (12 CFR part 226), or funds transferred
from another account of the consumer.
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5589
For example, although an institution
may add a $500 cushion to the
consumer’s account balance when
determining whether to pay an
overdrawn item, under the final rule,
the additional $500 could not be
included in the balance provided to the
consumer through an automated system.
The proposed rule covered account
balances disclosed in response to a
consumer’s inquiry. However, balances
may also be disclosed to the consumer
even if the consumer has not
specifically requested a balance. For
example, if a consumer withdraws
funds at an ATM from his or her
checking account, the receipt for that
transaction may also include the
consumer’s account balance. Or, a
consumer may receive an account
balance when requesting a transaction
history online. The Board believes the
requirement to provide a balance not
supplemented by overdraft funds
should apply equally in these
circumstances to ensure consumers are
given an accurate account balance.
Thus, the final rule deletes the reference
to the consumer’s inquiry.
Funds Included In and Excluded From
Balance
Several industry commenters argued
that the reference in proposed
§ 230.11(c) to ‘‘funds that are available
for the consumer’s immediate use or
withdrawal’’ is superfluous and adds
unnecessary complexity to the rule.
They contended that this language
could lead to litigation over what is
actually ‘‘available.’’ Some commenters
suggested that, to provide greater
certainty, the rule should focus on the
funds that must be excluded from the
balance, rather than on the funds that
should be included. The proposed
language was intended to provide
clarity that institutions should not
provide a balance including overdraft
funds, so that a consumer receives an
accurate disclosure of his or her balance
to help the consumer better manage his
or her account. The rule was not
intended to define what funds are
available pursuant to Regulation CC.
Accordingly, to avoid any ambiguity,
§ 230.11(c) has been revised to delete
the language ‘‘funds that are available
for the consumer’s immediate use or
withdrawal.’’ As discussed below, the
final rule does not require disclosures of
real-time balances nor otherwise affect
what funds an institution considers to
be available.
Several other industry commenters
requested clarification as to whether
institutions may include in the balance
disclosure amounts available under a
consumer’s overdraft line of credit with
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the institution, and how to treat funds
from a linked account (such as a savings
account). As described above, the rule
was intended to give consumers an
accurate idea of their balance. The
Board is concerned that permitting a
balance to include funds available
under a consumer’s overdraft line of
credit or through a transfer from a
consumer’s savings or other linked
account would cause consumer
confusion—comparable to the inclusion
of an overdraft cushion—as to the
amount a consumer may withdraw or
spend without incurring an overdraft.
Thus, § 230.11(c) has been revised to
clarify that an institution must disclose
a balance that does not include
additional amounts that the institution
may provide in its discretion to cover an
overdraft, funds that will be paid by the
institution under a service subject to the
Board’s Regulation Z (12 CFR part 226),
or funds transferred from another
account of the consumer.
Proposed comment 11(c)–1 clarified
that the institution may, but need not,
include in the balance funds that are
deposited in the consumer’s account,
such as from a check, but that are not
yet made available for withdrawal in
accordance with the funds availability
rules under the Board’s Regulation CC
(12 CFR part 229). Similarly, the
comment stated that the balance may,
but need not, include any funds that are
held by the bank to satisfy a prior
obligation of the consumer (for example,
to cover a hold for an ATM or debit card
transaction that has been authorized but
for which the bank has not settled). The
comment is generally adopted as
proposed.
Some consumer groups argued that
the disclosed account balance should
not be permitted to reflect deposits not
yet available under the institution’s
funds availability policy, or debit card
holds. They argued that inclusion of
such funds misstates the balance and
can cause consumers to incur overdraft
fees. In contrast, industry commenters
supported proposed comment 11(c)–1
based on operational concerns. These
commenters agreed that the methods
used by depository institutions for
determining the balances that are
available for the consumer’s use or
withdrawal may vary significantly by
institution. Industry commenters also
agreed that the disclosed balance should
be able to include funds that have
deposited but not yet cleared.
Proposed comment 11(c)–1 reflected
the Board’s intent not to require
institutions to reconfigure their internal
systems to provide ‘‘real-time’’ balance
disclosures in order to comply with the
balance disclosure provision. For
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18:06 Jan 28, 2009
Jkt 217001
example, some institutions may only be
able to provide a balance to the ATM
network that reflects the ledger balance
for the consumer’s account at the end of
the previous day after the institution has
completed its processing activities.
Section 230.11(c) does not require
institutions to provide a ‘‘real-time’’
balance, but only prohibits institutions
from including additional overdraft
funds such as a discretionary overdraft
cushion in the disclosed balance.
Additional Balances
The February 2005 Joint Guidance
stated that if more than one balance is
provided, the institution should
‘‘separately (and prominently) identify
the balance without the inclusion of
overdraft protection.’’ 70 FR at 9132.
Proposed § 205.11(c) incorporated this
portion of the Joint Guidance by
providing that the institution may, at its
option, disclose a second account
balance that includes the additional
overdraft funds, if the institution
prominently indicates that this balance
includes funds provided by the
institution to cover overdrafts.18
Some consumer groups urged the
Board to prohibit financial institutions
from disclosing this second account
balance. These commenters argued that
disclosure of a second balance could be
confusing to consumers, who may not
realize they will incur fees by accessing
the overdraft funds. One bank trade
association also questioned whether
permitting disclosure of a second
balance would be particularly useful,
although it supported including the
option for banks to provide that
information.
The final rule permits, but does not
require, disclosure of an additional
balance that includes these additional
overdraft funds, which may be useful to
some consumers. For example,
consumers may wish to receive a
balance disclosure that indicates how
much overdraft coverage they have
available, so that they can make an
informed decision as to whether or not
to go forward with a transaction. The
final rule thus permits an additional
balance to be disclosed, so long as the
institution prominently states that the
balance contains additional overdraft
funds. To address commenter concerns
18 The FDIC Study found that of the 374 study
population banks that extended their overdraft
service to ATM withdrawals, most excluded the
overdraft limit from ATM balances. Of the
remaining banks, 16.1% displayed the overdraft
limit separately from the account balance at
proprietary ATMs (7.0% at non-proprietary ATMs),
and 7.1% combined the overdraft limit with the
account balance in the only balance displayed to
customers at proprietary ATMs (5.6% at nonproprietary ATMs). See FDIC Study at 38–39.
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that consumers will be confused if
multiple balances are disclosed to them
on an automated system, new comment
11(c)–2 has been added to provide
guidance on how institutions can
appropriately identify that an additional
balance includes overdraft funds.
(Proposed comment 11(c)–2, described
below, has been renumbered as
comment 11(c)–3.) New comment 11(c)–
2 explains that the institution may not
simply state, for instance, that the
second balance is the consumer’s
‘‘available balance,’’ or contains
‘‘available funds.’’ Rather, the
institution should provide enough
information to convey that the second
balance includes these overdraft
amounts. For example, the institution
may state that the balance includes
‘‘overdraft funds.’’
Further, the Board notes that
§ 230.11(c) does not affect the existing
application of the advertising disclosure
rules of § 230.11(b). Thus, to the extent
an institution includes the dollar
amount of a discretionary overdraft
limit in a disclosed balance on an
automated system, the disclosure will
continue to be considered an
advertisement promoting the payment
of overdrafts. See comment 11(b)–1.iii.
Therefore, the disclosures required by
§ 230.11(b)(1) (including the amount of
overdraft fees) must be provided. The
existing exemption in § 230.11(b)(2)
from these disclosures for ATM receipts
also continues to apply. However, under
the final rule, any receipt containing a
second balance including overdraft
funds must prominently state that those
funds are included and may not simply
label the second balance as the
consumer’s ‘‘available balance’’ or
‘‘available funds.’’ See comment
11(c)(2).
Many institutions currently provide
consumers the ability to opt out of or
opt into their overdraft service. Where a
consumer has opted out of the
institution’s overdraft service (or, where
an institution offers an opt-in and the
consumer has not opted in), comment
11(c)–2 also clarifies that any additional
balance disclosed may not include
funds provided under their institution’s
service (because presumably the
consumer would not have access to
those funds). For example, if a
consumer has $200 in his or her
account, and has opted out of the
institution’s overdraft service, a second
balance may not reflect the additional
$100 that the institution might
otherwise have provided under the
service. (However, if the consumer is
not enrolled in the institution’s
overdraft service but has a line of credit
or other overdraft alternative, the
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additional balance may continue to
include funds available pursuant to that
other alternative.)
Similarly, some institutions may
provide consumers the ability to opt out
of overdraft services for ATM and debit
card transactions. In this instance, the
institution would continue to offer the
overdraft service for other transactions,
such as check transactions. Because the
institution’s overdraft service would be
available for some, but not all
transactions, comment 11(c)–2 states
that if an institution discloses an
additional balance where a consumer
has opted out of some, but not all of the
institution’s overdraft services, the
institution may choose whether or not
to include the overdraft funds in the
balance. However, if the institution
chooses to include the overdraft funds
in the additional balance, it must
indicate that the additional overdraft
funds are not available for all
transactions.
Automated Systems
Proposed comment 11(c)–2 explained
that the balance disclosure requirement
applies to any automated system
through which the consumer requests a
balance, including, but not limited to, a
telephone response machine (such as an
interactive voice response system), at an
ATM (both on the ATM screen and on
receipts), or on an institution’s Internet
site (other than live chats with an
account representative). Proposed
comment 11(c)–2 also clarified that the
reference to ATMs applies equally to
ATMs owned or operated by a
consumer’s account-holding institution,
as well as to ‘‘foreign’’ ATMs, including
those operated by non-depository
institutions. Some industry commenters
supported the proposed comment,
stating that it reflected the current
practice at some institutions. However,
other industry commenters argued that
the account balance disclosure
requirement should only apply to
disclosures at proprietary ATMs. They
stated that if the institution makes two
balances available to the ATM network,
one for balances and one for
authorizations, it would have no control
over what balances are displayed by a
foreign ATM.
The comment, renumbered as
comment 11(c)–3, is adopted with
minor adjustments. The balance
disclosure requirements apply to
account balances an institution
discloses through any ATM. Because
account-holding institutions have
discretion with respect to the balances
they provide to an ATM network, they
ultimately determine what additional
funds (whether from the institution’s
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18:06 Jan 28, 2009
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discretionary overdraft service, an
overdraft line of credit, or a linked
account) are included in those balances
(i.e., the institution has the discretion to
provide to the network only balances
that exclude overdraft funds). Thus, the
Board believes that it is appropriate to
include the information that accountholding institutions disclose through
foreign ATMs within the scope of the
rule.
Several industry commenters
requested clarification that the rule
applies only where a financial
institution chooses to provide balance
information, or when an ATM or other
electronic terminal has the capability to
provide a balance. The final rule applies
only to the extent balance information is
offered on an automated system; it does
not require financial institutions or
other automated systems owners to
provide balance information on
automated systems available to
consumers.
Consumer groups commented that the
Board should apply the balance
disclosure requirement to information
provided during discussions with bank
personnel, whether in person, by
telephone or e-mail, or over the Internet.
They argued that many consumers
obtain account balances directly from
bank personnel, and that banks should
be required to instruct employees to
provide consumers with an account
balance that does not include additional
funds. Nonetheless, the Board continues
to believe that the compliance burden
and enforcement challenges associated
with monitoring individual
conversations and responses would
outweigh the benefits provided by such
a rule. Therefore, the final rule applies
only to balance information disclosed
through an automated system.
VI. Regulatory Flexibility Analysis
The Board has prepared a final
regulatory flexibility analysis as
required by the Regulatory Flexibility
Act (5 U.S.C. 601 et seq.) (RFA). The
RFA requires an agency to perform an
assessment of the impact a rule is
expected to have on small entities.
However, under section 605(b) of the
RFA, 5 U.S.C. 605(b), the regulatory
flexibility analysis otherwise required
under section 604 of the RFA is not
required if an agency certifies, along
with a statement providing the factual
basis for such certification, that the rule
will not have a significant economic
impact on a substantial number of small
entities. Based on its analysis and for
the reasons stated below, the Board
certifies that the rule will not have a
significant economic impact on a
substantial number of small entities.
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1. Statement of the need for, and
objectives of, the proposed rule. TISA
was enacted, in part, for the purpose of
requiring clear and uniform disclosures
regarding deposit account terms and
fees assessable against these accounts.
Such disclosures allow consumers to
make meaningful comparisons between
different accounts and also allow
consumers to make informed judgments
about the use of their accounts. 12
U.S.C. 4301. TISA requires the Board to
prescribe regulations to carry out the
purpose and provisions of the statute.
12 U.S.C. 4308(a)(1).
The Board is revising Regulation DD
to expand the current requirements for
disclosing totals for overdraft and
returned item fees on periodic
statements. The requirement is
expanded to all institutions and not
solely to institutions that promote the
payment of overdrafts. Thus, all
consumers that use overdraft services
will receive additional information
about fees to help them better
understand the costs associated with
their accounts, regardless of whether the
service is marketed to them. The Board
is also revising Regulation DD to
address balance disclosures provided to
consumers through automated systems.
2. Significant issues raised by
comments in response to the initial
regulatory flexibility analysis. In
accordance with section 3(a) of the RFA,
the Board conducted an initial
regulatory flexibility analysis in
connection with the proposed rule. The
Board did not receive any comments on
its initial regulatory flexibility analysis.
3. Description and estimate of classes
of small entities affected by the final
rule. Approximately 12,356 depository
institutions in the United States that
must comply with TISA have assets of
$175 million or less and thus are
considered small entities for purposes of
the RFA, based on June 30, 2008, Call
Report data. Approximately 5,075 are
institutions that must comply with the
Board’s Regulation DD; approximately
7,281 are credit unions that must
comply with NCUA’s Truth in Savings
regulations which must be substantially
similar to the Board’s Regulation DD.
The Board believes that many small
depository institutions will not be
significantly impacted by the final rule
because many of these institutions
already have required systems in place
for compliance with the rule, either in
conformity with the May 2005
Regulation DD amendments or the
February 2005 Joint Guidance
containing similar obligations. Under
the rule, all small depository
institutions that did not previously
revise their periodic statement
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disclosures to comply with the prior
May 2005 Regulation DD amendments
because they did not promote their
overdraft service will need to do so to
reflect aggregate overdraft and aggregate
returned-item fees for the statement
period and year-to-date. Those
institutions that previously revised their
periodic statements may also need to
reprogram their automated systems to
include the specified fee table format in
the statement. Institutions may also
have to reprogram their automated
systems to disclose balances that
exclude additional funds the institution
may provide to cover an overdraft, if the
institution has not done so as previously
recommended by the February 2005
Joint Guidance, and to exclude funds
paid by the institution under a service
subject to Regulation Z, or funds
transferred from another account held
individually or jointly by a consumer.
To the extent institutions disclose an
additional balance that includes
overdraft funds, institutions may also
have to reprogram their systems to
prominently state that the balance
includes those additional overdraft
funds, as described in the preamble.
4. Recordkeeping, reporting, and other
compliance requirements. As discussed
in more detail above, institutions that
have not previously provided total
dollar amounts of fees imposed on the
account for paying overdrafts and total
dollar amounts of fees for returning
items unpaid will be required to do so
for both the statement period and the
calendar year-to-date. Institutions that
disclose balances through any
automated system must also, at a
minimum, disclose balances that are not
supplemented by additional funds that
may be provided to cover an overdraft.
For example, the balance must exclude
funds that will be paid by the institution
under a service subject to Regulation Z,
and funds transferred from another
account held individually or jointly by
a consumer.
5. Steps taken to minimize the
economic impact on small entities. The
factual, policy, and legal reasons for
selecting the alternatives adopted and
why other significant alternatives were
not adopted, are described above in the
SUPPLEMENTARY INFORMATION. For
example, the Board has provided more
specific commentary on the balance
disclosure rule in response to comments
received in order to ease compliance
burdens. In addition, based on the
Board’s review of comments received
and consumer testing results, the Board
is not adopting the proposed format,
content and timing requirements
regarding a consumer’s right to opt out
of overdraft coverage under Regulation
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18:06 Jan 28, 2009
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DD, and instead is proposing these
requirements under Regulation E (as
well as an alternative opt-in proposal),
revised in response to commenter
suggestions. An initial RFA analysis is
included in that proposal.
The Board is also providing an
implementation period that responds to
commenters’ concerns about the time
needed to comply with the final rule.
The Board believes the extended
effective date will decrease costs for
small entities by providing them with
sufficient time to come into compliance
with the final rule’s requirements.
VII. Paperwork Reduction Act
In accordance with the Paperwork
Reduction Act (PRA) of 1995 (44 U.S.C.
3506; 5 CFR part 1320 Appendix A.1),
the Board reviewed the final rule under
the authority delegated to the Federal
Reserve by the Office of Management
and Budget (OMB). The collection of
information that is subject to the PRA by
this final rulemaking is found in 12 CFR
part 230. The Federal Reserve may not
conduct or sponsor, and an organization
is not required to respond to, this
information collection unless the
information collection displays a
currently valid OMB control number.
The OMB control number is 7100–0271.
This information collection is
required to provide benefits for
consumers and is mandatory (15 U.S.C.
1601 et seq.). Since the Board does not
collect any information, no issue of
confidentiality arises. The respondents/
recordkeepers are entities subject to
Regulation DD, including for-profit
small business depository institutions.
Section 269 of the Truth in Savings
Act (TISA) (12 U.S.C. 4308) authorizes
the Board to issue regulations to carry
out the provisions of TISA. TISA and
Regulation DD require depository
institutions to disclose yields, fees, and
other terms concerning deposit accounts
to consumers at account opening, upon
request, and when changes in terms
occur. Depository institutions that
provide periodic statements are required
to include information about fees
imposed, interest earned, and the
annual percentage yield earned during
those statement periods. The act and
regulation mandate the methods by
which institutions determine the
account balance on which interest is
calculated. They also contain rules
about advertising deposit accounts. To
ease the compliance cost (particularly
for small entities), model clauses and
sample forms are appended to the
regulation. Depository institutions are
required to retain evidence of
compliance for twenty-four months, but
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the regulation does not specify types of
records that must be retained.
Regulation DD applies to all
depository institutions except credit
unions. Credit unions are covered by a
substantially similar rule issued by the
National Credit Union Administration.
Under the PRA, the Federal Reserve
accounts for the paperwork burden
associated with Regulation DD only for
Federal Reserve-supervised institutions.
Regulation DD defines Federal Reserveregulated institutions as: State member
banks, branches and agencies of foreign
banks (other than federal branches,
federal agencies, and insured state
branches of foreign banks), commercial
lending companies owned or controlled
by foreign banks, and organizations
operating under section 25 or 25A of the
Federal Reserve Act. Other federal
agencies account for the paperwork
burden imposed on the depository
institutions for which they have
administrative enforcement authority.
The rulemaking makes the current
requirements for disclosing totals for
overdraft and returned item fees on
periodic statements applicable to all
institutions and not solely to
institutions that promote the payment of
overdrafts. The rulemaking also requires
that institutions that disclose balances
through any automated system must, at
a minimum, disclose a balance that is
not supplemented by additional funds
that may be provided to cover an
overdraft. For example, the balance
must exclude funds that will be paid by
the institution in its discretion or under
a service subject to Regulation Z, or
funds transferred from another account
held individually or jointly by a
consumer.
On May 19, 2008, a notice of
proposed rulemaking (NPR) was
published in the Federal Register (73
FR 28739). The comment period for this
notice expired July 18, 2008. No
comments specifically addressing the
burden estimate were received. As
mentioned above, the proposed
amendment regarding notice of a
consumer’s right to opt out of an
institution’s overdraft service has been
withdrawn. Instead, the Federal Reserve
is separately proposing to incorporate
this notice requirement into its
Regulation E (OMB No. 7100–0200).
The Federal Reserve has revised its
burden estimate in this final rule to
reflect the withdrawn proposed notice.
In addition, the number of Federal
Reserve-regulated institutions that are
deemed to be respondents for the
purposes of the PRA has been updated
from 1,172 to 1,138.
The current total annual burden is
estimated to be 170,984 hours. The final
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rule will impose a one-time increase in
the total annual burden under
Regulation DD by 18,208 hours to
189,192 hours.
The Board estimates that 1,138
respondents regulated by the Federal
Reserve would take, on average, 16
hours (two business days) to re-program
and update their systems to comply
with the disclosure requirements. These
disclosure requirements include
disclosure of total fees on periodic
statements (§ 230.11(a)) and disclosure
of account balances (§ 230.11(c)). The
Federal Reserve estimates the total
annual one-time burden to be 18,208
hours and believes that, on a continuing
basis, there would be no increase in
burden as the disclosures would be
sufficiently accounted for once
incorporated into the current periodic
statement disclosure (§ 230.6). To ease
the compliance burden, model clause
B–10 (aggregate overdraft and returned
item fees sample clause) (§ 230.11), is
adopted in Appendix B.
The other federal financial agencies
are responsible for estimating and
reporting to OMB the total paperwork
burden for the institutions for which
they have administrative enforcement
authority. They may, but are not
required to, use the Board’s burden
estimation methodology. Using the
Board’s method, the total estimated
annual burden for all financial
institutions subject to Regulation DD,
including Federal Reserve-regulated
institutions, would be approximately
2,584,275 hours. The final rule would
impose a one-time increase in the
estimated annual burden for all
institutions subject to Regulation DD by
275,200 hours to 2,859,475 hours. The
above estimates represent an average
across all respondents and reflect
variations between institutions based on
their size, complexity, and practices. All
covered institutions, including
depository institutions (of which there
are approximately 17,200), potentially
are affected by this collection of
information, and thus are respondents
for purposes of the PRA.
The Federal Reserve has a continuing
interest in the public’s opinions of our
collections of information. At any time,
comments regarding the burden
estimate, or any other aspect of this
collection of information, including
suggestions for reducing the burden,
may be sent to: Secretary, Board of
Governors of the Federal Reserve
System, 20th and C Streets, NW.,
Washington, DC 20551; and to the
Office of Management and Budget,
Paperwork Reduction Project (7100–
0271), Washington, DC 20503.
List of Subjects in 12 CFR Part 230
Advertising, Banks, Banking,
Consumer protection, Reporting and
recordkeeping requirements, Truth in
savings.
■ For the reasons set forth in the
preamble, the Board amends Regulation
DD, 12 CFR part 230, and the Official
Staff Commentary, as set forth below:
PART 230—TRUTH IN SAVINGS
(REGULATION DD)
1. The authority citation for part 230
continues to read as follows:
■
Authority: 12 U.S.C. 4301 et seq.
2. Section 230.1 is amended by
revising paragraph (a) to read as follows:
■
§ 230.1 Authority, purpose, coverage, and
effect on state laws.
(a) Authority. This part, known as
Regulation DD, is issued by the Board of
Governors of the Federal Reserve
System to implement the Truth in
Savings Act of 1991 (the act), contained
in the Federal Deposit Insurance
Corporation Improvement Act of 1991
(12 U.S.C. 3201 et seq., Pub. L. 102–242,
105 Stat. 2236). Information-collection
requirements contained in this part have
been approved by the Office of
Management and Budget under the
provisions of 44 U.S.C. 3501 et seq. and
have been assigned OMB No. 7100–
0271.
*
*
*
*
*
■ 3. Section 230.11 is amended by
revising the heading, paragraphs (a),
(b)(2)(x) and (b)(2)(xi), and adding
paragraphs (b)(2)(xii) and (c) to read as
follows:
§ 230.11 Additional disclosure
requirements for overdraft services.
(a) Disclosure of total fees on periodic
statements—(1) General. A depository
institution must separately disclose on
each periodic statement, as applicable:
(i) The total dollar amount for all fees
or charges imposed on the account for
paying checks or other items when there
are insufficient or unavailable funds and
the account becomes overdrawn; and
(ii) The total dollar amount for all fees
or charges imposed on the account for
returning items unpaid.
(2) Totals required. The disclosures
required by paragraph (a)(1) of this
section must be provided for the
statement period and for the calendar
year-to-date;
(3) Format requirements. The
aggregate fee disclosures required by
paragraph (a) of this section must be
disclosed in close proximity to fees
identified under § 230.6(a)(3), using a
format substantially similar to Sample
Form B–10 in Appendix B to this part.
(b) * * *
(2) * * *
(x) A notice provided to a consumer,
such as at an ATM, that completing a
requested transaction may trigger a fee
for overdrawing an account, or a general
notice that items overdrawing an
account may trigger a fee;
(xi) Informational or educational
materials concerning the payment of
overdrafts if the materials do not
specifically describe the institution’s
overdraft service; or
(xii) An opt-out or opt-in notice
regarding the institution’s payment of
overdrafts or provision of discretionary
overdraft services.
*
*
*
*
*
(c) Disclosure of account balances. If
an institution discloses balance
information to a consumer through an
automated system, the balance may not
include additional amounts that the
institution may provide to cover an item
when there are insufficient or
unavailable funds in the consumer’s
account, whether under a service
provided in its discretion, a service
subject to the Board’s Regulation Z (12
CFR part 226), or a service to transfer
funds from another account of the
consumer. The institution may, at its
option, disclose additional account
balances that include such additional
amounts, if the institution prominently
states that any such balance includes
such additional amounts and, if
applicable, that additional amounts are
not available for all transactions.
4. Amend Appendix B to part 230, by
adding B–10 to read as follows:
■
Appendix B to Part 230—Model Clauses
and Sample Forms
*
*
*
*
*
B–10 Aggregate Overdraft and Returned
Item Fees Sample Form
Total for
this period
Total Overdraft Fees ........................................................................................................................................
Total Returned Item Fees ................................................................................................................................
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$60.00
0.00
Total
year-to-date
$150.00
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Supplement I to Part 230—Official Staff
Interpretations
current period reflecting that fees imposed
during a previous period were waived and
credited to the account. Institutions may, but
are not required to, reflect the adjustment in
the total for the calendar year-to-date and in
the applicable statement period. For
example, if an institution assesses a fee in
January and refunds the fee in February, the
institution could disclose a year-to-date total
reflecting the amount credited, but it should
not affect the total disclosed for the February
statement period, because the fee was not
assessed in the February statement period. If
an institution assesses and then waives and
credits a fee within the same cycle, the
institution may, at its option, reflect the
adjustment in the total disclosed for fees
imposed during the current statement period
and for the total for the calendar year-to-date.
Thus, if the institution assesses and waives
the fee in the February statement period, the
February fee total could reflect a total net of
the waived fee.
*
*
5. In Supplement I to part 230:
a. In Section 230.11 and Section
230.11(a), the headings are revised and
paragraphs (a)(1)–1. and (a)(1)–2. are
removed.
■ b. In Section 230.11, paragraphs
(a)(1)–3. through (a)(1)–8. are
redesignated as paragraphs (a)(1)–1.
through (a)(1)–6, respectively.
■ c. In Section 230.11, newly designated
paragraphs (a)(1)–2. through (a)(1)–4.
are revised.
■ d. In Section 230.11, paragraph (a)(3)–
1. is revised.
■ e. In Section 230.11, paragraph (a)(5).
is removed.
■ f. In Section 230.11, new paragraphs
(c)–1. through (c)–3. are added.
■
■
*
*
*
*
Section 230.11 Additional disclosures
regarding the payment of overdrafts
(a) Disclosure of total fees on periodic
statements
(a)(1) General
*
*
*
*
*
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2. Fees for paying overdrafts. Institutions
must disclose on periodic statements a total
dollar amount for all fees or charges imposed
on the account for paying overdrafts. The
institution must disclose separate totals for
the statement period and for the calendar
year-to-date. The total dollar amount
includes per-item fees as well as interest
charges, daily or other periodic fees, or fees
charged for maintaining an account in
overdraft status, whether the overdraft is by
check or by other means. It also includes fees
charged when there are insufficient funds
because previously deposited funds are
subject to a hold or are uncollected. It does
not include fees for transferring funds from
another account of the consumer to avoid an
overdraft, or fees charged under a service
subject to the Board’s Regulation Z (12 CFR
part 226).
3. Fees for returning items unpaid. The
total dollar amount for all fees for returning
items unpaid must include all fees charged
to the account for dishonoring or returning
checks or other items drawn on the account.
The institution must disclose separate totals
for the statement period and for the calendar
year-to-date. Fees imposed when deposited
items are returned are not included.
Institutions may use terminology such as
‘‘returned item fee’’ or ‘‘NSF fee’’ to describe
fees for returning items unpaid.
4. Waived fees. In some cases, an
institution may provide a statement for the
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18:06 Jan 28, 2009
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*
*
*
*
(a)(3) Time period covered by disclosures
1. Periodic statement disclosures. The
disclosures under section 230.11(a) must be
included on periodic statements provided by
an institution starting the first statement
period that begins after January 1, 2010. For
example, if a consumer’s statement period
typically closes on the 15th of each month,
an institution must provide the disclosures
required by § 230.11(a)(1) on subsequent
periodic statements for that consumer
beginning with the statement reflecting the
period from January 16, 2010 to February 15,
2010.
*
*
*
*
*
(c) Disclosure of account balances
1. Balance that does not include additional
amounts. For purposes of the balance
disclosure requirement in § 230.11(c), if an
institution discloses balance information to a
consumer through an automated system, it
must disclose a balance that excludes any
funds that the institution may provide to
cover an overdraft pursuant to a discretionary
overdraft service, that will be paid by the
institution under a service subject to the
Board’s Regulation Z (12 CFR part 226), or
that will be transferred from another account
held individually or jointly by a consumer.
The balance may, but need not, include
funds that are deposited in the consumer’s
account, such as from a check, that are not
yet made available for withdrawal in
accordance with the funds availability rules
under the Board’s Regulation CC (12 CFR
part 229). In addition, the balance may, but
need not, include funds that are held by the
institution to satisfy a prior obligation of the
consumer (for example, to cover a hold for
an ATM or debit card transaction that has
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been authorized but for which the bank has
not settled).
2. Additional balance. The institution may
disclose additional balances supplemented
by funds that may be provided by the
institution to cover an overdraft, whether
pursuant to a discretionary overdraft service,
a service subject to the Board’s Regulation Z
(12 CFR part 226), or a service that transfers
funds from another account held
individually or jointly by the consumer, so
long as the institution prominently states that
any additional balance includes these
additional overdraft amounts. The institution
may not simply state, for instance, that the
second balance is the consumer’s ‘‘available
balance,’’ or contains ‘‘available funds.’’
Rather, the institution should provide
enough information to convey that the
second balance includes these amounts. For
example, the institution may state that the
balance includes ‘‘overdraft funds.’’ Where a
consumer has opted out of the institution’s
discretionary overdraft service, any
additional balance disclosed should not
include funds institutions provide under that
service. Where a consumer has opted out of
the institution’s discretionary overdraft
service for some, but not all transactions (e.g.,
the consumer has opted out overdraft
services for ATM and debit card
transactions), an institution that includes
funds from its discretionary overdraft service
in the balance should convey that the
overdraft funds are not available for all
transactions. For example, the institution
could state that overdraft funds are not
available for ATM and debit card
transactions.
3. Automated systems. The balance
disclosure requirement in § 230.11(c) applies
to any automated system through which the
consumer requests a balance, including, but
not limited to, a telephone response system,
the institution’s Internet site, or an ATM. The
requirement applies whether the institution
discloses a balance through an ATM owned
or operated by the institution or through an
ATM not owned or operated by the
institution (including an ATM operated by a
non-depository institution). If the balance is
obtained at an ATM, the requirement also
applies whether the balance is disclosed on
the ATM screen or on a paper receipt.
*
*
*
*
*
By order of the Board of Governors of the
Federal Reserve System, December 18, 2008.
Jennifer J. Johnson,
Secretary of the Board.
[FR Doc. E8–31183 Filed 1–28–09; 8:45 am]
BILLING CODE 6210–01–P
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Agencies
[Federal Register Volume 74, Number 18 (Thursday, January 29, 2009)]
[Rules and Regulations]
[Pages 5584-5594]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-31183]
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FEDERAL RESERVE SYSTEM
12 CFR Part 230
[Regulation DD; Docket No. R-1315]
Truth in Savings
AGENCY: Board of Governors of the Federal Reserve System.
ACTION: Final rule; official staff commentary.
-----------------------------------------------------------------------
SUMMARY: The Federal Reserve Board (Board) is amending Regulation DD,
which implements the Truth in Savings Act, and the official staff
commentary to the regulation to require all depository institutions to
disclose aggregate overdraft fees on periodic statements, and not
solely institutions that promote the payment of overdrafts. The final
rule also addresses balance disclosures provided to consumers through
automated systems. In addition, the Board is separately issuing a
proposed rulemaking, published in today's Federal Register, to
incorporate the notice requirements into Regulation E that were
previously proposed under Regulation DD.
Dates: Effective Date: The rule is effective January 1, 2010.
FOR FURTHER INFORMATION CONTACT: Dana E. Miller, Attorney, or Ky Tran-
Trong, Counsel, Division of Consumer and Community Affairs, Board of
Governors of the Federal Reserve System, Washington, DC 20551, at (202)
452-3667. For users of Telecommunications Device for the Deaf (TDD)
only, contact (202) 263-4869.
SUPPLEMENTARY INFORMATION:
I. The Truth in Savings Act
The Truth in Savings Act (TISA), 12 U.S.C. 4301 et seq., is
implemented by the Board's Regulation DD (12 CFR part 230). The purpose
of the act and regulation is to assist consumers in comparing deposit
accounts offered by depository institutions, principally through the
disclosure of fees, the annual percentage yield, the interest rate, and
other account terms. An official staff commentary interprets the
requirements of Regulation DD (12 CFR part 230 (Supp. I)). Credit
unions are governed by a substantially similar regulation issued by the
National Credit Union Administration (NCUA).
The Board's authority under section 269(a) of TISA provides that
its regulations may contain such classifications, differentiations, or
other provisions, and may provide for such adjustments and exceptions
for any class of accounts as, in the judgment of the Board, are
necessary or proper to carry out the purposes of TISA, to prevent
circumvention or evasion of the requirements of TISA, or to facilitate
compliance with the requirements of TISA. 12 U.S.C. 4308. It is the
purpose of TISA to require the clear and uniform disclosure of the fees
that are assessable against deposit accounts, so that consumers can
make a meaningful comparison between the competing claims of depository
institutions with regard to deposit accounts. 12 U.S.C. 4301.
In addition, under TISA and Regulation DD, account disclosures must
be provided upon a consumer's request and before an account is opened.
Institutions are not required to provide periodic statements; but if
they do, the act requires that fees, yields, and other information be
provided on the statements.
TISA and Regulation DD contain rules for advertising deposit
accounts. TISA and Regulation DD prohibit inaccurate or misleading
advertisements, announcements, or solicitations, or those that
misrepresent the deposit contract. TISA and Regulation DD also prohibit
institutions from advertising an
[[Page 5585]]
account as free (or using words of similar meaning) if a regular
service or transaction fee is imposed, if a minimum balance must be
maintained, or if a fee is imposed when a customer exceeds a specified
number of transactions.
II. Background on Overdraft Services and Regulatory Action to Date
Historically, if a consumer attempted to engage in a transaction
that would overdraw his or her deposit account, the consumer's
depository institution used its discretion on an ad hoc basis to
determine whether to pay the overdraft. If an overdraft was paid, the
institution usually imposed a fee on the consumer's account.\1\ In
recent years, many institutions have largely automated the overdraft
payment process. Automation is used to set specific criteria for
determining whether to honor overdrafts and set limits on the amount of
the coverage provided.
---------------------------------------------------------------------------
\1\ The Board recognized this longstanding practice when it
initially adopted Regulation Z in 1969 to implement the Truth in
Lending Act (TILA). The regulation provided that these transactions
are generally not covered under Regulation Z where there is no
written agreement between the consumer and institution to pay an
overdraft and impose a fee. See 12 CFR 226.4(c)(3). The treatment of
overdrafts in Regulation Z was designed to facilitate depository
institutions' ability to accommodate consumer's transactions on any
ad hoc basis.
---------------------------------------------------------------------------
Overdraft services vary among institutions but often share certain
common characteristics. In general, consumers who meet the
institution's criteria are automatically enrolled in overdraft
services.\2\ While institutions generally do not initially underwrite
on an individual account basis when enrolling a consumer in the
service, most institutions will review individual accounts periodically
to determine whether the consumer continues to qualify for the service,
and the amounts that may be covered. Most institutions disclose to
consumers that the payment of overdrafts is discretionary, and that the
institution has no legal obligation to pay any overdraft.
---------------------------------------------------------------------------
\2\ These criteria may include whether the account has been open
a certain number of days, whether the account is in ``good
standing,'' and whether deposits are regularly made to the account.
---------------------------------------------------------------------------
In the past, institutions generally provided overdraft coverage
only for check transactions.\3\ In recent years, however, the service
has been extended to cover overdrafts resulting from non-check
transactions, including withdrawals at automated teller machines
(ATMs), automated clearinghouse transactions, debit card transactions
at point-of-sale, pre-authorized automatic debits from a consumer's
account, telephone-initiated funds transfers, and online banking
transactions.\4\
---------------------------------------------------------------------------
\3\ According to the FDIC's Study of Bank Overdraft Programs,
nearly 70 percent of banks surveyed implemented their automated
overdraft program after 2001. In addition, 81 percent of banks
surveyed that operate automated programs allow overdrafts to be paid
at ATMs and POS debit card terminals. See FDIC Study of Bank
Overdraft Programs 8, 10 (November 2008) (available at: https://
www.fdic.gov/bank/analytical/overdraft/FDIC138_Report_
FinalTOC.pdf) (FDIC Study). See also Overdraft Protection: Fair
Practices for Consumers: Hearing before the House Subcomm. on
Financial Institutions and Consumer Credit, House Comm. on Financial
Services 110th Cong., at 72 (2007) (hereinafter, Overdraft
Protection Hearing) (available at https://www.house.gov/apps/list/
hearing/financialsvcs_dem/hr0705072.shtml) (stating that as
recently as 2004, 80 percent of banks still declined ATM and debit
card transactions without charging a fee when account holders did
not have sufficient funds in their account).
\4\ See Interagency Guidance on Overdraft Protection Programs,
70 FR 9127, Feb. 24, 2005, and OTS Guidance on Overdraft Protection
Programs, 70 FR 8428, Feb. 18, 2005.
---------------------------------------------------------------------------
A flat fee is charged each time an overdraft is paid, regardless of
the amount of the overdraft. Institutions commonly charge the same
amount for paying the overdraft as they would if they returned the item
unpaid. A daily fee also may apply for each day the account remains
overdrawn.
The Board, Federal Deposit Insurance Corporation (FDIC), NCUA and
Office of the Comptroller of the Currency published guidance on
overdraft protection programs in February 2005 (Joint Guidance) in
response to concerns about aspects of the growing marketing,
disclosure, and implementation of overdraft services. The Joint
Guidance addressed three primary areas--safety and soundness
considerations, legal risks, and best practices. The Office of Thrift
Supervision (OTS) published similar guidance which focused on safety
and soundness considerations and best practices (OTS Guidance). The
best practices described in the Joint Guidance and the OTS Guidance
focused on the marketing of overdraft services and the disclosure and
operation of program features, including distinguishing actual
available account balances from account balances that include overdraft
protection amounts.
In May 2005, the Board separately published revisions to Regulation
DD and the official staff commentary to address concerns about the
uniformity and adequacy of institutions' disclosure of overdraft fees
generally, and the advertisement of overdraft services in particular.
70 FR 29582, May 24, 2005.\5\ Under the May 2005 final rule, which
became effective July 1, 2006, all depository institutions were
required to specify in their account disclosures the categories of
transactions for which an overdraft fee may be imposed. Depository
institutions that promote the payment of overdrafts in an advertisement
were required to include in such advertisements certain information
about the costs associated with the service and the circumstances under
which the institution would not pay an overdraft. These institutions
were also required to disclose separately on their periodic statements
the total amount of fees or charges imposed on the account for paying
overdrafts and the total amount of fees charged for returning items
unpaid. These disclosures were required to be provided for the
statement period and for the calendar year-to-date.
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\5\ A substantively similar rule applying to credit unions was
issued separately by the NCUA. 71 FR 24568, Apr. 26, 2006.
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III. The Board's Proposed Revisions to Regulation DD
In May 2008, the Board issued two proposals relating to overdraft
services. These proposals were intended to address concerns that
consumers may not adequately understand the costs of overdraft services
or how overdraft services operate generally. The Board, along with the
OTS and the NCUA, proposed to adopt substantive protections using their
authority under the Federal Trade Commission Act (FTC Act).\6\ The
Board also separately proposed to add a new Subpart D on overdraft
services to the Board's Regulation AA, Unfair or Deceptive Acts or
Practices (FTC Act Proposal) (12 CFR part 227). Among other provisions,
the proposed rules would require institutions to provide consumers the
right to opt out of their institutions' payment of overdrafts.
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\6\ 73 FR 28904, May 19, 2008. For simplicity, this notice will
refer only to the Board's proposal.
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Pursuant to its authority under sections 263, 264, 268 and 269(a)
of TISA,\7\ the Board also proposed new disclosure requirements under
Regulation DD to facilitate consumers' ability to make informed
judgments about the use of their accounts.\8\ The proposed revisions to
Regulation DD addressed three types of overdraft disclosures. First,
the Board proposed to revise Sec. 230.10 to establish format, content,
and timing requirements for the notices given to consumers by their
depository institution informing them about their right to opt out of
their
[[Page 5586]]
institution's overdraft service. The proposal included a model opt-out
form. Second, the Board proposed to extend to all institutions the
requirement to disclose on periodic statements the aggregate dollar
amounts charged for overdraft fees and for returned-item fees (for the
statement period and the year-to-date). Currently, Regulation DD
requires that only institutions that promote or advertise the payment
of overdrafts must disclose aggregate amounts. Third, the Board
proposed to require institutions that provide account balance
information through an automated system to disclose the amount of funds
available for the consumer's immediate use or withdrawal, without
including additional funds the institution may provide to cover
overdrafts. Under the proposal, institutions would be permitted to
disclose a second account balance that includes funds available for
paying overdrafts, provided the institution prominently discloses at
the same time that this balance includes additional funds provided by
the institution to cover overdrafts.
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\7\ 12 U.S.C. 4302(e), 4303(b) & (d), 4307, 4308(a). While the
NCUA did not separately propose amendments to its 12 CFR part 707 in
May 2008, TISA requires the NCUA to promulgate regulations
substantially similar to Regulation DD. Accordingly, the NCUA
anticipates issuing proposed amendments to part 707 shortly after
the Board's adoption of final rules under Regulation DD.
\8\ 73 FR 28739, May 19, 2008.
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Overview of Public Comments
The Board received over 600 comments on the Regulation DD proposal.
Additionally, a number of comments submitted in connection with the FTC
Act Proposal contained comments on the Regulation DD proposal.
Commenters included individual consumers, consumer advocates, federal
and state regulators and officials, large financial institutions,
credit unions, community banks, industry trade associations, members of
Congress, core systems providers, and vendors of overdraft services.
Most commenters focused on the proposed model opt-out form.\9\
Consumer groups supported the proposed model form for notifying
consumers of their right to opt out of overdraft services, but urged
the Board to enhance the model form in various ways, including making
the opt-out right more prominent. Most industry commenters stated that
the proposed model form was unduly biased towards encouraging consumers
to opt out and did not sufficiently explain that payment of overdrafts
is discretionary. These commenters maintained that the model form could
mislead consumers into believing that overdrafts will be paid in all
cases.
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\9\ Comments that addressed the merits of the substantive opt-
out right were provided in response to the May 2008 FTC Act
Proposal. Many industry commenters argued that the substantive opt-
out right should be addressed under Regulation E. These commenters
argued that consumers prefer to have their checks paid and an
overdraft fee assessed rather than face possible negative
consequences resulting from a bounced check.
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Consumers and consumer groups supported extending the aggregate
overdraft fee disclosures on periodic statements to all financial
institutions. These commenters maintained that streamlined disclosures
will ensure that consumers fully understand the consequences of
overdrawing their account. However, most industry commenters objected
to extending the aggregate fee disclosures to all institutions, stating
the burden would outweigh the limited benefits of the disclosure.
Consumer groups also supported the proposed requirement that
institutions disclose account balance information without including any
overdraft funds provided by the institution. Consumer groups urged the
Board to apply the same requirement to balance information provided in
person, by telephone or e-mail, or in Internet ``chats'' with bank
personnel. Some consumer groups argued that institutions also should be
prohibited from disclosing a second balance that includes these
overdraft funds because it could mislead consumers. Industry response
to the balance disclosure proposal was mixed; of those commenters that
supported the proposal, some argued that it should only apply to
proprietary ATMs. Other industry commenters requested the rule be
revised to clarify what funds must be excluded from the balance (and
from any second balance that might be disclosed).
Subsequent to the issuance of the Regulation DD proposal, the Board
used a testing consultant, Macro International, Inc. (Macro), to
conduct qualitative consumer testing to assess consumer understanding
of the model form. Macro also conducted qualitative consumer testing of
various model opt-out language and aggregate fee tables. Except where
relevant to this final rule, the testing results are discussed in the
final FTC Act rule and the Board's Regulation E proposal, where
appropriate. These rulemakings are published elsewhere in today's
Federal Register.
IV. Summary of the Final Rule
The following is a summary of the significant revisions to the
regulation and the official staff commentary. The revisions are
discussed in more detail below in the section-by-section analysis.
The Board is adopting final revisions to Regulation DD and the
official staff commentary to expand the requirement to disclose
overdraft fees on periodic statements to apply to all institutions, and
not solely to institutions that promote the payment of overdrafts. The
final rule adds format requirements to help make the aggregate fee
disclosures more effective and noticeable to consumers.
In addition, the final rule requires an account balance disclosed
to a consumer through any automated system (including, but not limited
to, an ATM, Internet Web site, or telephone response system) to exclude
additional amounts that the institution may provide or that may be
transferred from another account of the consumer to cover an item where
there are insufficient or unavailable funds in the consumer's account.
The rule is designed to ensure that consumers are not confused or
misled about the available amount of funds in their account when they
request their account balance. The final rule permits the institution
to disclose an additional balance that includes funds provided pursuant
to a discretionary overdraft service or a line of credit, or funds that
could be transferred from a consumer's linked individual or joint
account, so long as the institution prominently states that the balance
includes these additional amounts.
Based on the Board's review of comments received and consumer
testing results, the Board believes it is appropriate to place opt-out
requirements under the Board's authority under the Electronic Fund
Transfer Act and Regulation E.\10\ Thus, a revised substantive opt-out
is set forth in a proposal under Regulation E. The Regulation E
proposal also proposes, in the alternative, to require institutions to
provide customers an opt-in to payment of overdrafts for ATM and debit
transactions, and includes a proposed model opt-in notice. The
Regulation E proposal would also incorporate the content and timing
requirements for consumer opt-out (and opt-in) notices. The new
proposed model forms have been modified to conform to the revised
substantive opt-out right, and reflect consumer testing results and
commenter suggestions.
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\10\ These comments and the testing results are more fully
discussed in the final FTC Act rule and the Board's Regulation E
proposal published elsewhere in today's Federal Register, where
appropriate.
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[[Page 5587]]
V. Section-by-Section Analysis
Section 230.11 Additional Disclosure Requirements Regarding Overdraft
Services
11(a) Disclosure of Total Fees on Periodic Statements
Applicability of Aggregate Fee Disclosures
Although periodic statements are not required under TISA,
institutions that provide such statements are required to disclose fees
or charges imposed on the account during the statement period. See 12
U.S.C. 4307(3) and 12 CFR 230.6(a)(3). Further, Sec. 230.11(a) of
Regulation DD requires institutions that promote the payment of
overdrafts in an advertisement to provide on periodic statements the
aggregate dollar amount totals for overdraft fees and for returned item
fees, both for the statement period as well as for the calendar year-
to-date. Pursuant to its authority under Sections 268 and 269 of TISA,
the Board proposed to expand Sec. 230.11(a) to require all
institutions, regardless of whether they promote the payment of
overdrafts, to disclose the aggregate fee information. The revision was
intended to provide all consumers that use discretionary overdraft
services, consistent with the purposes of TISA, with additional
information about fees to help them better understand the costs
associated with their accounts. The proposed rule also added format
requirements to help make the aggregate fee disclosures more effective
and noticeable to consumers. The final rule generally adopts the
proposal, with certain clarifications to reflect the expanded scope of
the rule. The final rule deletes as unnecessary certain of the examples
in existing Sec. 230.11(a)(2) of communications that would not trigger
the aggregate fee disclosure requirement. As under the current rule,
institutions must provide these totals for both the statement period
and the calendar year-to-date. See Sec. 230.11(a)(2). In addition, the
Board is adopting, generally as proposed, commentary clarifying that
the aggregate fee total does not include fees for transferring funds
from another account of the consumer to avoid an overdraft, or fees
charged under a service subject to the Board's Regulation Z (12 CFR
part 226). See comment 11(a)(1)-2.
Consumers and consumer groups supported extending the aggregate
overdraft fee disclosures on periodic statements to all financial
institutions because, in their view, most institutions systematically
cover overdrafts whether they promote the service or not.
These commenters asserted that consistent disclosures will ensure that
consumers fully understand the consequences of overdrawing their
account. These commenters stated that the aggregate fee disclosures
would help consumers to better manage their bank accounts and to
understand the total costs they have incurred over time. In addition,
these commenters believed that the aggregate disclosures may encourage
consumers to explore other potentially lower-cost alternatives that may
be available to them.
In contrast, most industry commenters objected to extending the
aggregate fee disclosures to all institutions. These commenters stated
that revisions to periodic statements would be costly and would require
extensive and time-consuming programming changes. Industry commenters
also argued that the burden would outweigh the limited benefits of the
disclosure; some argued that aggregate fee information would benefit
only a limited number of consumers who incur substantial fees.
The final rule is intended to provide all consumers who use
discretionary overdraft services with additional information to help
them better understand the overdraft and NSF (returned item) costs
associated with their accounts. The aggregate fee disclosures will
benefit those consumers who overdraw their accounts with some frequency
but who do not currently receive aggregate fee disclosures because
their institution does not promote its overdraft service.
In addition, the Board believes the final rule will promote greater
transparency about the terms and costs of overdraft services for all
institutions. Under the current rule, institutions that do not promote
their overdraft service may be reluctant to provide information about
the service out of concern that such disclosures might trigger the
aggregate fee disclosure requirements. The Board also believes the rule
will create consistency in disclosures and will eliminate compliance
challenges inherent in a regulatory scheme based on a ``promoting'' or
``marketing'' distinction.
Several industry commenters argued that overdraft fees are already
disclosed in the deposit agreement or fee schedule, and questioned why
these types of fees deserve special attention on the statement compared
to other types of account fees. Others argued that consumers already
receive itemized fees on their periodic statements. Some industry
commenters argued that the emphasis on overdraft and returned item fees
would detract from other account charges.
The Board believes this requirement is appropriate because
overdraft and returned item fees are not as predictable as many other
types of account fees. Consumers cannot always know when settlement on
any one item will occur (particularly relative to other transactions,
where an institution processes items using different methods). Also,
balance inquiries may not always contain real-time balance information;
therefore, consumers may not realize that one overdrawn item could
trigger overdrafts on other transactions, and thus may not be able to
predict the total fees that will be charged for any one overdraft
occurrence. When there are multiple overdrafts, fee amounts may be
significant, even though each item may represent a relatively small
dollar amount.\11\ In addition, a small segment of consumers incur the
majority of overdraft fees.\12\ The aggregate fee disclosures will
benefit these consumers by showing them the total expenditures on
overdraft fees for the statement period and year, which may encourage
them to explore alternatives that might be less costly.
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\11\ Eric Halperin, Lisa James & Peter Smith, Debit Card Danger,
Ctr. For Responsible Lending at 25 (consumers pay $1.94 in fees for
every one dollar borrowed to cover a debit card POS overdraft). The
FDIC's Study of Bank Overdraft Programs found that the median
overdraft amount for debit card overdrafts was $20, and the median
overdraft amount for ATM transactions was $60. FDIC Study of Bank
Overdraft Programs 79 (Nov. 2008), available at: https://
www.fdic.gov/bank/analytical/overdraft/FDIC138_Report_
FinalTOC.pdf. Overdraft fees have increased significantly over the
last decade. See Federal Reserve Bulletin, Retail Fees of Depository
Institutions, 1997-2001, 405, 409, available at: https://
www.federalreserve.gov/pubs/bulletin/2002/0902lead.pdf (average
overdraft fee in 1997: $16.51); Bankrate, 2007 Courtesy Overdraft
Study, available at: https://www.bankrate.com/brm/news/chk/20071219_
overdraft_survey_main_a1.asp (average overdraft fee in 2007:
$29). See also Bank Fees: Federal Banking Regulators Could Better
Ensure that Consumers Have Required Disclosure Documents Prior to
Opening Checking or Savings Accounts, GAO Report 08-281 (January
2008) (11% increase from 2000 to 2007, according to one estimate).
\12\ See, e.g., Jacqueline Duby, Eric Halperin & Lisa James,
High Cost and Hidden From View: The $10 Billion Overdraft Loan
Market, Ctr. For Responsible Lending (May 26, 2005).
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A few industry commenters requested that, in lieu of a year-to-date
fee total, the Board permit a rolling twelve-statement-cycle total,
because the latter would be more useful for consumers. However,
consumer testing on both credit card and overdraft disclosures
indicated that consumers noticed year-to-date cost figures, and that
they would find the numbers helpful in making financial decisions. The
Board further
[[Page 5588]]
notes that some consumers are already receiving year-to-date totals
from institutions currently subject to the rule; thus, requiring year-
to-date disclosures for all institutions will promote consistency of
disclosure across institutions. The Board is also adopting, elsewhere
in today's Federal Register, requirements to disclose year-to-date
interest charges and fees under Regulation Z. Consistency among the
various consumer disclosure regulations should facilitate consumer
understanding of disclosures. Thus, the final rule requires totals for
both the statement period and the calendar year-to-date. See Sec.
230.11(a)(2).
Several industry commenters asked whether an institution must
provide an aggregate fee disclosure if the consumer has not been
charged an overdraft or returned item fee for the year-to-date. Section
230.11(a)(1) states that a depository institution must separately make
the fee disclosures on each periodic statement, as applicable (emphasis
added). Thus, if a consumer has not incurred fees since the beginning
of the year (or statement period), the institution is not required to
provide a ``$0'' aggregate total for the year-to-date (or statement
period). However, institutions may, at their option, provide aggregate
fee disclosures even if a consumer has not been charged fees since the
beginning of the year or for a particular statement period.
Because the final rule expands the applicability of the aggregate
fee disclosures to all financial institutions, certain existing staff
comments addressing institutions that promote overdraft services
require modification or are no longer applicable. Thus, comment
11(a)(3)-1 has been revised, and comment 11(a)(5)-1 has been deleted.
Format of Aggregate Fee Disclosures
Pursuant to the Board's authority under TISA Section 269, the final
rule also adds proximity and format requirements which are intended to
enhance the effectiveness of the disclosures and to make them more
noticeable to consumers. Board staff reviewed current periodic
statement disclosures for institutions that promote overdraft services.
This review indicated that the aggregate fee totals are often disclosed
in a manner that may not be effective in informing consumers of the
totals.\13\ Accordingly, proposed Sec. 230.11(a)(3) stated that
aggregate fee disclosures must be provided in close proximity to the
fees identified under Sec. 230.6(a)(3). For example, the aggregate fee
totals could appear immediately after the transaction history on the
periodic statement reflecting the fees that have been imposed on the
account during the statement period. The proposed rule also provided
that the information must be presented in a tabular format similar to
the proposed interest charge and total fees disclosures under the
Board's June 2007 proposal under Regulation Z. See 72 FR at 32996,
33052. The proposal requested comment on two alternatives of Sample
Form B-11, which illustrates how institutions should provide the
aggregate cost information on their periodic statements.
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\13\ For example, several statements contained inconsistent
formatting, or fee totals were included at the end of the statement
and not highlighted in a manner noticeable to consumers.
---------------------------------------------------------------------------
Consumer groups supported the proposed proximity and formatting
requirements. These commenters maintained that the requirement to place
the aggregate fee disclosures in close proximity to the transaction
history would better enable consumers to understand how their current
account activity may have contributed to a history of overdrafts. They
also supported the proposed tabular format.
Industry commenters, however, objected to the proximity and fee
table requirement. They argued that it would require extensive, costly
systems changes to provide a fee table in close proximity to the
transaction history. Some industry commenters also argued that a
proximity requirement is subjective and subject to litigation risk.
As described above, Board staff's review of current periodic
statement disclosures for institutions that promote overdraft services
showed that in some cases, fee tables were not placed in a location
noticeable to consumers. Thus, the Board believes that uniform
proximity requirements are necessary to enable consumers to easily find
fee information so that, consistent with the purposes of TISA, they
better understand the costs of using the service. The proposed
proximity and format requirements were informed by the Board's consumer
testing undertaken in the context of credit card disclosure
requirements under Regulation Z. In that testing, consumers reviewing
transactions identified on their periodic statements consistently
noticed totals for fees and interest charges when they were grouped
together with transactions. See 72 FR at 32996. Additional consumer
testing was conducted subsequent to the May 2008 proposal on overdraft
fee disclosures and confirmed that aggregate cost disclosures for
overdraft and returned item fees were more noticeable to consumers when
grouped together with the itemized fees.\14\ Further, the testing
indicated that consumers tend to notice fee disclosures when expressed
in tabular form. Consumer testing on the two proposed tabular format
alternatives demonstrated that the first alternative, a clear graphic
disclosure, was the preferred alternative. Consumers found it easiest
to identify and digest the relevant fees in a column and row format.
Thus, the Board is adopting the first proposed alternative, renumbered
as Sample Form B-10, to illustrate how an institution should provide
the aggregate cost data. Aggregate fee disclosures must be provided
using a format substantially similar to Sample Form B-10. See Sec.
230(11)(a)(3).
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\14\ See Review and Testing of Overdraft Notices, Macro
International, December 8, 2008.
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Despite their general support of the aggregate fee disclosures,
consumer groups nonetheless urged the Board to find that overdraft
services are credit under Regulation Z so that consumers would be
provided disclosures containing an effective APR figure. The Board
believes that requiring an effective APR is not necessary to alert
consumers to the costs of the service. Moreover, the Board believes the
proposed aggregate fee table will be of more value than an effective
APR in the overdraft context. Consumer testing in the credit card
context showed that consumers preferred seeing costs reflected as
amount totals rather than expressed as an effective APR.\15\
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\15\ For this reason, the Board is revising Regulation Z to
replace the disclosure of the effective APR with a tabular
disclosure of the proposed interest charge and total fees.
---------------------------------------------------------------------------
Several industry commenters requested that the Board permit some
flexibility in the language used in the aggregate fee table for the
total returned item fees, because their customers are more familiar
with language such as ``NSF fee'' rather than ``returned item fee.''
The Board has revised comment 11(a)(1)-3 to clarify that institutions
may use terminology such as ``returned item fee'' or ``NSF fee'' to
describe the fees for returning items unpaid.
Several industry commenters also requested clarification on how to
display fees that have been refunded. Comment 11(a)(1)-6, which has
been redesignated as comment 11(a)(1)-4 in the final rule, addresses
this issue where an institution provides a statement for the current
period reflecting that fees imposed during a previous period were
waived and credited to the account. This comment provides that, in
these circumstances, institutions may, but are not required to, reflect
the adjustment in the total for the calendar year-to-date
[[Page 5589]]
and in the applicable statement period. For example, if an institution
assesses a fee in January and refunds the fee in February, the
institution could disclose a year-to-date total reflecting the amount
credited, but it should not affect the total disclosed for the February
statement period, because the fee was not assessed in the February
statement period. However, because some institutions may assess and
then waive and credit a fee within the same statement cycle, the
comment has been revised to clarify that, in such a case, the
institution may reflect the adjustment in the total disclosed for fees
imposed during the current statement period and for the total for the
calendar year-to-date. In this case, if the institution assesses and
waives the fee in February, the February fee total could reflect a
total net of the waived fee.
11(b) Advertising Disclosures for Overdraft Services
Section 230.11(b)(2) lists the types of communications about the
payment of overdrafts that are not subject to additional advertising
disclosures under Sec. 230.11(b)(1). The final rule expands the list
in Sec. 230.11(b)(2) to include an opt-out or opt-in notice regarding
the institution's payment of overdrafts or provision of discretionary
overdraft services. See Sec. 230.11(b)(2)(xii).
11(c) Disclosure of Account Balances
Section 230.11(b)(1) currently requires institutions that promote
the payment of overdrafts to include certain disclosures in their
advertisements about the service to avoid confusion between overdraft
services and traditional lines of credit. The May 2005 final rule
provided examples of institutions promoting the payment of overdrafts
in the staff commentary.\16\ In particular, the commentary stated that
an institution must include the additional advertising disclosures if
it ``discloses an overdraft limit or includes the dollar amount of an
overdraft limit in a balance disclosed on an automated system, such as
a telephone response machine, ATM screen or the institution's Internet
site.'' \17\ To facilitate responsible use of overdraft services and
ensure that consumers receive accurate information about their account
balances, the May 2008 Regulation DD Proposal would have prohibited
institutions from including funds the institution may provide to cover
an overdraft item in a consumer's account balance disclosed through any
automated system in response to a balance inquiry. The proposal would
have permitted an institution to disclose a second balance that
includes these additional funds, if the institution prominently
indicates these funds are included. The rule as adopted has been
revised to clarify that the balance disclosed may not include any funds
the institution may provide to cover an overdraft, funds that will be
paid by the institution under a service subject to the Board's
Regulation Z (12 CFR part 226), or funds transferred from another
account of the consumer. The final rule permits an institution to
disclose another balance that includes these additional funds, so long
as the institution prominently states that the balance includes such
funds.
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\16\ See comment 11(b)-1.
\17\ Comment 11(b)-1.iii.
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Industry response to the proposal was mixed. Some supported the
rule as proposed; for example, one national community bank trade
association stated that a common consumer complaint has been
misunderstanding whether an account has sufficient funds to cover a
transaction. This commenter believed that requiring the bank to
disclose the available balance would help avoid customer confusion.
Others argued for limiting the scope of coverage to balances provided
at proprietary ATMs; some opposed the rule altogether as too
burdensome. Some commenters requested that the rule be revised to
clarify what funds must be excluded from the balance.
Consumer groups supported the proposed rule as a significant
protection for consumers. These commenters argued that disclosing a
balance without overdraft funds provided by the institution would equip
consumers with the knowledge necessary to make informed financial
decisions. However, these commenters urged the Board to apply the same
requirement to balance information provided during communications with
bank personnel. Some consumer groups also urged the Board to prohibit
financial institutions from disclosing a second account balance.
The Board is adopting a revised rule, pursuant to its authority in
TISA section 263(e) to prohibit misleading or inaccurate
advertisements, announcements, or solicitations relating to a deposit
account. Under Sec. 230.11(c) of the final rule, if an institution
discloses balance information through an automated system, it must
disclose an account balance that excludes funds that the institution
may provide to cover an overdraft in its discretion, funds that will be
paid by the institution under a service subject to the Board's
Regulation Z (12 CFR part 226), or funds transferred from another
account of the consumer. For example, although an institution may add a
$500 cushion to the consumer's account balance when determining whether
to pay an overdrawn item, under the final rule, the additional $500
could not be included in the balance provided to the consumer through
an automated system.
The proposed rule covered account balances disclosed in response to
a consumer's inquiry. However, balances may also be disclosed to the
consumer even if the consumer has not specifically requested a balance.
For example, if a consumer withdraws funds at an ATM from his or her
checking account, the receipt for that transaction may also include the
consumer's account balance. Or, a consumer may receive an account
balance when requesting a transaction history online. The Board
believes the requirement to provide a balance not supplemented by
overdraft funds should apply equally in these circumstances to ensure
consumers are given an accurate account balance. Thus, the final rule
deletes the reference to the consumer's inquiry.
Funds Included In and Excluded From Balance
Several industry commenters argued that the reference in proposed
Sec. 230.11(c) to ``funds that are available for the consumer's
immediate use or withdrawal'' is superfluous and adds unnecessary
complexity to the rule. They contended that this language could lead to
litigation over what is actually ``available.'' Some commenters
suggested that, to provide greater certainty, the rule should focus on
the funds that must be excluded from the balance, rather than on the
funds that should be included. The proposed language was intended to
provide clarity that institutions should not provide a balance
including overdraft funds, so that a consumer receives an accurate
disclosure of his or her balance to help the consumer better manage his
or her account. The rule was not intended to define what funds are
available pursuant to Regulation CC. Accordingly, to avoid any
ambiguity, Sec. 230.11(c) has been revised to delete the language
``funds that are available for the consumer's immediate use or
withdrawal.'' As discussed below, the final rule does not require
disclosures of real-time balances nor otherwise affect what funds an
institution considers to be available.
Several other industry commenters requested clarification as to
whether institutions may include in the balance disclosure amounts
available under a consumer's overdraft line of credit with
[[Page 5590]]
the institution, and how to treat funds from a linked account (such as
a savings account). As described above, the rule was intended to give
consumers an accurate idea of their balance. The Board is concerned
that permitting a balance to include funds available under a consumer's
overdraft line of credit or through a transfer from a consumer's
savings or other linked account would cause consumer confusion--
comparable to the inclusion of an overdraft cushion--as to the amount a
consumer may withdraw or spend without incurring an overdraft. Thus,
Sec. 230.11(c) has been revised to clarify that an institution must
disclose a balance that does not include additional amounts that the
institution may provide in its discretion to cover an overdraft, funds
that will be paid by the institution under a service subject to the
Board's Regulation Z (12 CFR part 226), or funds transferred from
another account of the consumer.
Proposed comment 11(c)-1 clarified that the institution may, but
need not, include in the balance funds that are deposited in the
consumer's account, such as from a check, but that are not yet made
available for withdrawal in accordance with the funds availability
rules under the Board's Regulation CC (12 CFR part 229). Similarly, the
comment stated that the balance may, but need not, include any funds
that are held by the bank to satisfy a prior obligation of the consumer
(for example, to cover a hold for an ATM or debit card transaction that
has been authorized but for which the bank has not settled). The
comment is generally adopted as proposed.
Some consumer groups argued that the disclosed account balance
should not be permitted to reflect deposits not yet available under the
institution's funds availability policy, or debit card holds. They
argued that inclusion of such funds misstates the balance and can cause
consumers to incur overdraft fees. In contrast, industry commenters
supported proposed comment 11(c)-1 based on operational concerns. These
commenters agreed that the methods used by depository institutions for
determining the balances that are available for the consumer's use or
withdrawal may vary significantly by institution. Industry commenters
also agreed that the disclosed balance should be able to include funds
that have deposited but not yet cleared.
Proposed comment 11(c)-1 reflected the Board's intent not to
require institutions to reconfigure their internal systems to provide
``real-time'' balance disclosures in order to comply with the balance
disclosure provision. For example, some institutions may only be able
to provide a balance to the ATM network that reflects the ledger
balance for the consumer's account at the end of the previous day after
the institution has completed its processing activities. Section
230.11(c) does not require institutions to provide a ``real-time''
balance, but only prohibits institutions from including additional
overdraft funds such as a discretionary overdraft cushion in the
disclosed balance.
Additional Balances
The February 2005 Joint Guidance stated that if more than one
balance is provided, the institution should ``separately (and
prominently) identify the balance without the inclusion of overdraft
protection.'' 70 FR at 9132. Proposed Sec. 205.11(c) incorporated this
portion of the Joint Guidance by providing that the institution may, at
its option, disclose a second account balance that includes the
additional overdraft funds, if the institution prominently indicates
that this balance includes funds provided by the institution to cover
overdrafts.\18\
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\18\ The FDIC Study found that of the 374 study population banks
that extended their overdraft service to ATM withdrawals, most
excluded the overdraft limit from ATM balances. Of the remaining
banks, 16.1% displayed the overdraft limit separately from the
account balance at proprietary ATMs (7.0% at non-proprietary ATMs),
and 7.1% combined the overdraft limit with the account balance in
the only balance displayed to customers at proprietary ATMs (5.6% at
non-proprietary ATMs). See FDIC Study at 38-39.
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Some consumer groups urged the Board to prohibit financial
institutions from disclosing this second account balance. These
commenters argued that disclosure of a second balance could be
confusing to consumers, who may not realize they will incur fees by
accessing the overdraft funds. One bank trade association also
questioned whether permitting disclosure of a second balance would be
particularly useful, although it supported including the option for
banks to provide that information.
The final rule permits, but does not require, disclosure of an
additional balance that includes these additional overdraft funds,
which may be useful to some consumers. For example, consumers may wish
to receive a balance disclosure that indicates how much overdraft
coverage they have available, so that they can make an informed
decision as to whether or not to go forward with a transaction. The
final rule thus permits an additional balance to be disclosed, so long
as the institution prominently states that the balance contains
additional overdraft funds. To address commenter concerns that
consumers will be confused if multiple balances are disclosed to them
on an automated system, new comment 11(c)-2 has been added to provide
guidance on how institutions can appropriately identify that an
additional balance includes overdraft funds. (Proposed comment 11(c)-2,
described below, has been renumbered as comment 11(c)-3.) New comment
11(c)-2 explains that the institution may not simply state, for
instance, that the second balance is the consumer's ``available
balance,'' or contains ``available funds.'' Rather, the institution
should provide enough information to convey that the second balance
includes these overdraft amounts. For example, the institution may
state that the balance includes ``overdraft funds.''
Further, the Board notes that Sec. 230.11(c) does not affect the
existing application of the advertising disclosure rules of Sec.
230.11(b). Thus, to the extent an institution includes the dollar
amount of a discretionary overdraft limit in a disclosed balance on an
automated system, the disclosure will continue to be considered an
advertisement promoting the payment of overdrafts. See comment 11(b)-
1.iii. Therefore, the disclosures required by Sec. 230.11(b)(1)
(including the amount of overdraft fees) must be provided. The existing
exemption in Sec. 230.11(b)(2) from these disclosures for ATM receipts
also continues to apply. However, under the final rule, any receipt
containing a second balance including overdraft funds must prominently
state that those funds are included and may not simply label the second
balance as the consumer's ``available balance'' or ``available funds.''
See comment 11(c)(2).
Many institutions currently provide consumers the ability to opt
out of or opt into their overdraft service. Where a consumer has opted
out of the institution's overdraft service (or, where an institution
offers an opt-in and the consumer has not opted in), comment 11(c)-2
also clarifies that any additional balance disclosed may not include
funds provided under their institution's service (because presumably
the consumer would not have access to those funds). For example, if a
consumer has $200 in his or her account, and has opted out of the
institution's overdraft service, a second balance may not reflect the
additional $100 that the institution might otherwise have provided
under the service. (However, if the consumer is not enrolled in the
institution's overdraft service but has a line of credit or other
overdraft alternative, the
[[Page 5591]]
additional balance may continue to include funds available pursuant to
that other alternative.)
Similarly, some institutions may provide consumers the ability to
opt out of overdraft services for ATM and debit card transactions. In
this instance, the institution would continue to offer the overdraft
service for other transactions, such as check transactions. Because the
institution's overdraft service would be available for some, but not
all transactions, comment 11(c)-2 states that if an institution
discloses an additional balance where a consumer has opted out of some,
but not all of the institution's overdraft services, the institution
may choose whether or not to include the overdraft funds in the
balance. However, if the institution chooses to include the overdraft
funds in the additional balance, it must indicate that the additional
overdraft funds are not available for all transactions.
Automated Systems
Proposed comment 11(c)-2 explained that the balance disclosure
requirement applies to any automated system through which the consumer
requests a balance, including, but not limited to, a telephone response
machine (such as an interactive voice response system), at an ATM (both
on the ATM screen and on receipts), or on an institution's Internet
site (other than live chats with an account representative). Proposed
comment 11(c)-2 also clarified that the reference to ATMs applies
equally to ATMs owned or operated by a consumer's account-holding
institution, as well as to ``foreign'' ATMs, including those operated
by non-depository institutions. Some industry commenters supported the
proposed comment, stating that it reflected the current practice at
some institutions. However, other industry commenters argued that the
account balance disclosure requirement should only apply to disclosures
at proprietary ATMs. They stated that if the institution makes two
balances available to the ATM network, one for balances and one for
authorizations, it would have no control over what balances are
displayed by a foreign ATM.
The comment, renumbered as comment 11(c)-3, is adopted with minor
adjustments. The balance disclosure requirements apply to account
balances an institution discloses through any ATM. Because account-
holding institutions have discretion with respect to the balances they
provide to an ATM network, they ultimately determine what additional
funds (whether from the institution's discretionary overdraft service,
an overdraft line of credit, or a linked account) are included in those
balances (i.e., the institution has the discretion to provide to the
network only balances that exclude overdraft funds). Thus, the Board
believes that it is appropriate to include the information that
account-holding institutions disclose through foreign ATMs within the
scope of the rule.
Several industry commenters requested clarification that the rule
applies only where a financial institution chooses to provide balance
information, or when an ATM or other electronic terminal has the
capability to provide a balance. The final rule applies only to the
extent balance information is offered on an automated system; it does
not require financial institutions or other automated systems owners to
provide balance information on automated systems available to
consumers.
Consumer groups commented that the Board should apply the balance
disclosure requirement to information provided during discussions with
bank personnel, whether in person, by telephone or e-mail, or over the
Internet. They argued that many consumers obtain account balances
directly from bank personnel, and that banks should be required to
instruct employees to provide consumers with an account balance that
does not include additional funds. Nonetheless, the Board continues to
believe that the compliance burden and enforcement challenges
associated with monitoring individual conversations and responses would
outweigh the benefits provided by such a rule. Therefore, the final
rule applies only to balance information disclosed through an automated
system.
VI. Regulatory Flexibility Analysis
The Board has prepared a final regulatory flexibility analysis as
required by the Regulatory Flexibility Act (5 U.S.C. 601 et seq.)
(RFA). The RFA requires an agency to perform an assessment of the
impact a rule is expected to have on small entities.
However, under section 605(b) of the RFA, 5 U.S.C. 605(b), the
regulatory flexibility analysis otherwise required under section 604 of
the RFA is not required if an agency certifies, along with a statement
providing the factual basis for such certification, that the rule will
not have a significant economic impact on a substantial number of small
entities. Based on its analysis and for the reasons stated below, the
Board certifies that the rule will not have a significant economic
impact on a substantial number of small entities.
1. Statement of the need for, and objectives of, the proposed rule.
TISA was enacted, in part, for the purpose of requiring clear and
uniform disclosures regarding deposit account terms and fees assessable
against these accounts. Such disclosures allow consumers to make
meaningful comparisons between different accounts and also allow
consumers to make informed judgments about the use of their accounts.
12 U.S.C. 4301. TISA requires the Board to prescribe regulations to
carry out the purpose and provisions of the statute. 12 U.S.C.
4308(a)(1).
The Board is revising Regulation DD to expand the current
requirements for disclosing totals for overdraft and returned item fees
on periodic statements. The requirement is expanded to all institutions
and not solely to institutions that promote the payment of overdrafts.
Thus, all consumers that use overdraft services will receive additional
information about fees to help them better understand the costs
associated with their accounts, regardless of whether the service is
marketed to them. The Board is also revising Regulation DD to address
balance disclosures provided to consumers through automated systems.
2. Significant issues raised by comments in response to the initial
regulatory flexibility analysis. In accordance with section 3(a) of the
RFA, the Board conducted an initial regulatory flexibility analysis in
connection with the proposed rule. The Board did not receive any
comments on its initial regulatory flexibility analysis.
3. Description and estimate of classes of small entities affected
by the final rule. Approximately 12,356 depository institutions in the
United States that must comply with TISA have assets of $175 million or
less and thus are considered small entities for purposes of the RFA,
based on June 30, 2008, Call Report data. Approximately 5,075 are
institutions that must comply with the Board's Regulation DD;
approximately 7,281 are credit unions that must comply with NCUA's
Truth in Savings regulations which must be substantially similar to the
Board's Regulation DD.
The Board believes that many small depository institutions will not
be significantly impacted by the final rule because many of these
institutions already have required systems in place for compliance with
the rule, either in conformity with the May 2005 Regulation DD
amendments or the February 2005 Joint Guidance containing similar
obligations. Under the rule, all small depository institutions that did
not previously revise their periodic statement
[[Page 5592]]
disclosures to comply with the prior May 2005 Regulation DD amendments
because they did not promote their overdraft service will need to do so
to reflect aggregate overdraft and aggregate returned-item fees for the
statement period and year-to-date. Those institutions that previously
revised their periodic statements may also need to reprogram their
automated systems to include the specified fee table format in the
statement. Institutions may also have to reprogram their automated
systems to disclose balances that exclude additional funds the
institution may provide to cover an overdraft, if the institution has
not done so as previously recommended by the February 2005 Joint
Guidance, and to exclude funds paid by the institution under a service
subject to Regulation Z, or funds transferred from another account held
individually or jointly by a consumer. To the extent institutions
disclose an additional balance that includes overdraft funds,
institutions may also have to reprogram their systems to prominently
state that the balance includes those additional overdraft funds, as
described in the preamble.
4. Recordkeeping, reporting, and other compliance requirements. As
discussed in more detail above, institutions that have not previously
provided total dollar amounts of fees imposed on the account for paying
overdrafts and total dollar amounts of fees for returning items unpaid
will be required to do so for both the statement period and the
calendar year-to-date. Institutions that disclose balances through any
automated system must also, at a minimum, disclose balances that are
not supplemented by additional funds that may be provided to cover an
overdraft. For example, the balance must exclude funds that will be
paid by the institution under a service subject to Regulation Z, and
funds transferred from another account held individually or jointly by
a consumer.
5. Steps taken to minimize the economic impact on small entities.
The factual, policy, and legal reasons for selecting the alternatives
adopted and why other significant alternatives were not adopted, are
described above in the SUPPLEMENTARY INFORMATION. For example, the
Board has provided more specific commentary on the balance disclosure
rule in response to comments received in order to ease compliance
burdens. In addition, based on the Board's review of comments received
and consumer testing results, the Board is not adopting the proposed
format, content and timing requirements regarding a consumer's right to
opt out of overdraft coverage under Regulation DD, and instead is
proposing these requirements under Regulation E (as well as an
alternative opt-in proposal), revised in response to commenter
suggestions. An initial RFA analysis is included in that proposal.
The Board is also providing an implementation period that responds
to commenters' concerns about the time needed to comply with the final
rule. The Board believes the extended effective date will decrease
costs for small entities by providing them with sufficient time to come
into compliance with the final rule's requirements.
VII. Paperwork Reduction Act
In accordance with the Paperwork Reduction Act (PRA) of 1995 (44
U.S.C. 3506; 5 CFR part 1320 Appendix A.1), the Board reviewed the
final rule under the authority delegated to the Federal Reserve by the
Office of Management and Budget (OMB). The collection of information
that is subject to the PRA by this final rulemaking is found in 12 CFR
part 230. The Federal Reserve may not conduct or sponsor, and an
organization is not required to respond to, this information collection
unless the information collection displays a currently valid OMB
control number. The OMB control number is 7100-0271.
This information collection is required to provide benefits for
consumers and is mandatory (15 U.S.C. 1601 et seq.). Since the Board
does not collect any information, no issue of confidentiality arises.
The respondents/recordkeepers are entities subject to Regulation DD,
including for-profit small business depository institutions.
Section 269 of the Truth in Savings Act (TISA) (12 U.S.C. 4308)
authorizes the Board to issue regulations to carry out the provisions
of TISA. TISA and Regulation DD require depository institutions to
disclose yields, fees, and other terms concerning deposit accounts to
consumers at account opening, upon request, and when changes in terms
occur. Depository institutions that provide periodic statements are
required to include information about fees imposed, interest earned,
and the annual percentage yield earned during those statement periods.
The act and regulation mandate the methods by which institutions
determine the account