Agency Information Collection Activities: Complaint Management System, 75731 [E8-29424]

Download as PDF Federal Register / Vol. 73, No. 240 / Friday, December 12, 2008 / Notices Visa Waiver Program (VWP) and requires that VWP travelers provide information electronically to CBP before embarking on travel to the United States. The recent expansion of the VWP to include seven additional countries resulted in a change to the burden hours of this collection of information. Current Actions: This submission is being made to extend the expiration date. Type of Review: Extension (with change). Affected Public: Individuals. Estimated Number of Respondents (I– 94 and I–94W): 30,924,380. Estimated Number of Respondents (ESTA): 18,000,000. Estimated Time per Response (I–94 and I–94W): 8 minutes. Estimated Time per Response (ESTA): 15 minutes. Estimated Total Annual Burden Hours: 8,623,249. Estimated Total Annualized Cost on the Public: $185,546,280. Dated: December 3, 2008. Tracey Denning, Agency Clearance Officer, Customs and Border Protection. [FR Doc. E8–29423 Filed 12–11–08; 8:45 am] BILLING CODE 9111–14–P DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection Agency Information Collection Activities: Complaint Management System jlentini on PROD1PC65 with NOTICES AGENCY: U.S. Customs and Border Protection, Department of Homeland Security. ACTION: 30-Day Notice and request for comments; Request for a new collection of information. SUMMARY: U.S. Customs and Border Protection (CBP) of the Department of Homeland Security has submitted the following information collection request to the Office of Management and Budget (OMB) for review and approval in accordance with the Paperwork Reduction Act: Complaint Management System. This is a new collection of information collection. This document is published to obtain comments from the public and affected agencies. This proposed information collection was previously published in the Federal Register (73 FR 58253) on October 6, 2008, allowing for a 60-day comment period. One public comment was received. This notice allows for an additional 30 days for public comments. VerDate Aug<31>2005 17:56 Dec 11, 2008 Jkt 217001 This process is conducted in accordance with 5 CFR 1320.10. DATES: Written comments should be received on or before January 12, 2009. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, Office of Management and Budget. Comments should be addressed to the OMB Desk Officer for Customs and Border Protection, Department of Homeland Security, and sent via electronic mail to oira_submission@omb.eop.gov or faxed to (202) 395–6974. SUPPLEMENTARY INFORMATION: U.S. Customs and Border Protection (CBP) encourages the general public and affected Federal agencies to submit written comments and suggestions on proposed and/or continuing information collection requests pursuant to the Paperwork Reduction Act (Pub. L. 104– 13). Your comments should address one of the following four points: (1) Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency/component, including whether the information will have practical utility; (2) Evaluate the accuracy of the agencies/components’ estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collections of information on those who are to respond, including the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Title: Complaint Management System. Form Number: None. Abstract: CBP is creating the Complaint Management System (CMS) in order to allow anybody who has interacted with CBP, either as a result of importing or exporting goods, traveling to or from the U.S., seeking a job, or simply living in an area where CBP conducts operations such as border patrol checkpoints, to file a complaint or comment about their CBP experience through an on-line portal. Current Actions: This submission is being made to establish a new collection of information. Type of Review: New collection of information. Affected Public: Individuals and businesses. PO 00000 Frm 00067 Fmt 4703 Sfmt 4703 75731 Estimated Number of Respondents: 3,000. Estimated Number of Annual Responses: 3,000. Estimated Time per Response: 23 minutes. Estimated Total Annual Burden Hours: 1,199. If additional information is required contact: Tracey Denning, U.S. Customs and Border Protection, 1300 Pennsylvania Avenue, NW., Room 3.2.C, Washington, DC 20229, at 202– 344–1429. Dated: December 4, 2008. Tracey Denning, Agency Clearance Officer, Customs and Border Protection. [FR Doc. E8–29424 Filed 12–11–08; 8:45 am] BILLING CODE 9111–14–P DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5194–N–17] Notice of Proposed Information Collection for Public Comment; Training Evaluation Form AGENCY: Office of the Assistant Secretary for Public and Indian Housing, HUD. ACTION: Notice. SUMMARY: The proposed information collection requirement described below will be submitted to the Office of Management and Budget (OMB) for review, as required by the Paperwork Reduction Act. The Department is soliciting public comments on the subject proposal. DATES: Comments Due Date: February 10, 2009. ADDRESSES: Interested persons are invited to submit comments regarding this proposal. Comments should refer to the proposal by name or OMB Control Number and should be sent to: Lillian L. Deitzer, Department Reports Management Officer, ODAM, Department of Housing and Urban Development, 451 7th Street, SW., Room 4116, Washington, DC 20410– 5000; telephone: 202–708–2374, (this is not a toll-free number) or e-mail Ms. Deitzer at Lillian_L._Deitzer@HUD.gov for a copy of the proposed form and other available information. FOR FURTHER INFORMATION CONTACT: Mary Schulhof, Office of Policy, Programs and Legislative Initiatives, PIH, Department of Housing and Urban Development, 451 Seventh Street, SW., Washington, DC 20410; telephone: 202– 708–0713, (this is not a toll-free number). E:\FR\FM\12DEN1.SGM 12DEN1

Agencies

[Federal Register Volume 73, Number 240 (Friday, December 12, 2008)]
[Notices]
[Page 75731]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-29424]


-----------------------------------------------------------------------

DEPARTMENT OF HOMELAND SECURITY

U.S. Customs and Border Protection


Agency Information Collection Activities: Complaint Management 
System

AGENCY: U.S. Customs and Border Protection, Department of Homeland 
Security.

ACTION: 30-Day Notice and request for comments; Request for a new 
collection of information.

-----------------------------------------------------------------------

SUMMARY: U.S. Customs and Border Protection (CBP) of the Department of 
Homeland Security has submitted the following information collection 
request to the Office of Management and Budget (OMB) for review and 
approval in accordance with the Paperwork Reduction Act: Complaint 
Management System. This is a new collection of information collection. 
This document is published to obtain comments from the public and 
affected agencies. This proposed information collection was previously 
published in the Federal Register (73 FR 58253) on October 6, 2008, 
allowing for a 60-day comment period. One public comment was received. 
This notice allows for an additional 30 days for public comments. This 
process is conducted in accordance with 5 CFR 1320.10.

DATES: Written comments should be received on or before January 12, 
2009.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget. Comments should be 
addressed to the OMB Desk Officer for Customs and Border Protection, 
Department of Homeland Security, and sent via electronic mail to oira_
submission@omb.eop.gov or faxed to (202) 395-6974.

SUPPLEMENTARY INFORMATION: U.S. Customs and Border Protection (CBP) 
encourages the general public and affected Federal agencies to submit 
written comments and suggestions on proposed and/or continuing 
information collection requests pursuant to the Paperwork Reduction Act 
(Pub. L. 104-13). Your comments should address one of the following 
four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency/
component, including whether the information will have practical 
utility;
    (2) Evaluate the accuracy of the agencies/components' estimate of 
the burden of the proposed collection of information, including the 
validity of the methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collections of information on those 
who are to respond, including the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.
    Title: Complaint Management System.
    Form Number: None.
    Abstract: CBP is creating the Complaint Management System (CMS) in 
order to allow anybody who has interacted with CBP, either as a result 
of importing or exporting goods, traveling to or from the U.S., seeking 
a job, or simply living in an area where CBP conducts operations such 
as border patrol checkpoints, to file a complaint or comment about 
their CBP experience through an on-line portal.
    Current Actions: This submission is being made to establish a new 
collection of information.
    Type of Review: New collection of information.
    Affected Public: Individuals and businesses.
    Estimated Number of Respondents: 3,000.
    Estimated Number of Annual Responses: 3,000.
    Estimated Time per Response: 23 minutes.
    Estimated Total Annual Burden Hours: 1,199.
    If additional information is required contact: Tracey Denning, U.S. 
Customs and Border Protection, 1300 Pennsylvania Avenue, NW., Room 
3.2.C, Washington, DC 20229, at 202-344-1429.

    Dated: December 4, 2008.
Tracey Denning,
Agency Clearance Officer, Customs and Border Protection.
[FR Doc. E8-29424 Filed 12-11-08; 8:45 am]
BILLING CODE 9111-14-P
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