Revised Standards for Postage and Fee Refunds, 61355-61356 [E8-24537]
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Federal Register / Vol. 73, No. 201 / Thursday, October 16, 2008 / Rules and Regulations
§ 5b.11
Exempt systems.
the Federal Register, May 9, 2008 (Vol.
73, No. 91, pages 26353–26355).
Comments:
No comments were received on the
revised proposed rule.
2. Revise the following sections of
Mailing Standards of the United States
Postal Service, Domestic Mail Manual
(DMM), as follows:
9.3 Refund Request for Postage
Evidencing Systems and Metered
Postage
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(c) Specific systems of records
exempted under (k)(2). (1) The
Department exempts the Investigative
Files of the Inspector General ED/OIG
(18–10–01), the Hotline Complaint Files
of the Inspector General ED/OIG (18–
10–04), and the Office of Inspector
General Data Analytics System (ODAS)
(18–10–02) from the following
provisions of 5 U.S.C. 552a and this part
to the extent that these systems of
records consist of investigatory material
and complaints that may be included in
investigatory material compiled for law
enforcement purposes:
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requests for refunds for undated
metered postage under 9.3. The
authorized user may appeal an adverse
ruling within 30 days through the
manager, business mail entry, or
designee, to the Pricing and
Classification Service Center (PCSC)
manager who issues the final agency
decision. The original meter indicia
must be submitted with the appeal.
[Revise item d as follows:]
d. PC Postage systems under 9.3. The
system provider grants or denies a
request for a refund for indicia printed
by PC Postage systems under 9.3 using
established USPS criteria. The
authorized user may appeal an adverse
ruling within 30 days through the
manager, Postage Technology
Management, USPS Headquarters, who
issues the final agency decision. The
original indicia must be submitted with
the appeal.
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Mailing Standards of the United States
Postal Service, Domestic Mail Manual
(DMM)
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9.3.1 Unused Postage Value in Postage
Evidencing Systems
[Revise 9.3.1 to restrict refunds to
amounts of $25.00 or more and to
change ‘‘licensee’’ to ‘‘authorized user’’
as follows:]
The unused postage value remaining
in a postage evidencing system when
withdrawn from service may be
refunded, depending upon the
circumstance and the ability of the
USPS to make a responsible
determination of the actual or
approximate amount of the unused
postage value. If the postage evidencing
system is withdrawn because of faulty
operation, a final postage adjustment or
refund will be withheld pending the
system provider’s report of the cause to
the USPS and the USPS determination
of whether or not a refund is
appropriate and, if so, the amount of the
refund. No refund is given for faulty
operation caused by the authorized user.
When a postage evidencing system that
is damaged by fire, flood, or similar
disaster is returned to the provider,
postage may be refunded or transferred
when the registers are legible and
accurate, or the register values can be
reconstructed by the provider based on
adequate supporting documentation.
When the damaged system is not
available for return, postage may be
refunded or transferred only if the
provider can accurately determine the
remaining postage value based on
adequate supporting documentation.
The authorized user may be required to
provide a statement on the cause of the
List of Subjects in 39 CFR Part 111
Administrative practice and
procedure, Postal Service.
■ Accordingly, 39 CFR Part 111 is
amended as follows:
PART 111—[AMENDED]
1. The authority citation for 39 CFR
Part 111 continues to read as follows:
■
[FR Doc. E8–24608 Filed 10–15–08; 8:45 am]
Authority: 5 U.S.C. 552(a); 39 U.S.C. 101,
401, 403, 404, 414, 416, 3001–3011, 3201–
3219, 3403–3406, 3621, 3622, 3626, 3632,
3633, and 5001.
BILLING CODE 4000–01–P
■
POSTAL SERVICE
39 CFR Part 111
Revised Standards for Postage and
Fee Refunds
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Postal Service.TM
ACTION: Final rule.
rwilkins on PROD1PC63 with NOTICES
AGENCY:
600 Basic Standards for All Mailing
Services
SUMMARY: This rule modifies the Mailing
Standards of the United States Postal
Service, Domestic Mail Manual (DMM)
604.9.0 to establish a minimum dollar
amount for the issuance of checks by the
USPS for the refund of unused postage
value in postage meters and PC Postage
accounts. In addition, we provide
specific time frames and procedures for
refunds of different types of postage
produced by PC Postage and postage
meter systems.
DATES: This rule is effective November
6, 2008.
FOR FURTHER INFORMATION CONTACT:
Daniel J. Lord, Manager, Postage
Technology Management, U.S. Postal
Service, at 202–268–4281.
SUPPLEMENTARY INFORMATION: The final
rule establishes a $25.00 minimum for
USPS issuance of individual customer
refund checks for the unused postage
value in postage meters and PC postage
accounts. In addition, the final rule
provides a 60-day limit for submission
of physical refunds for both PC Postage
and postage meter indicia; specifies a
10-day limit and procedure for
requesting refunds processed
electronically for items bearing a
Product Identification Code (PIC)
produced by a PC Postage system; and
establishes a refund procedure for
unused, undated PC Postage indicia.
A revised proposed revision of DMM
604.9.0 was published for comment in
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604
Postage Payment Methods
VerDate Aug<31>2005
16:18 Oct 15, 2008
61355
Jkt 217001
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9.0
Refunds and Exchanges
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9.2
Postage and Fee Refunds
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9.2.8 Ruling on Refund Request
Refund requests are decided based on
the specific type of postage or mailing:
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[Revise items b and c by changing
‘‘licensing post office’’ to ‘‘local post
office’’ and changing ‘‘licensee’’ to
‘‘authorized user’’ as follows:]
b. Dated metered postage, except for
PC Postage systems, under 9.3. The
postmaster at the local Post Office grants
or denies requests for refunds for dated
metered postage under 9.3. The
authorized user may appeal an adverse
ruling within 30 days through the
manager, Postage Technology
Management, USPS Headquarters (see
608.8.0 for address), who issues the
final agency decision. The original
meter indicia must be submitted with
the appeal.
c. Undated metered postage under 9.3.
The manager, business mail entry at the
district Post Office overseeing the
mailer’s local Post Office, or designee
authorized in writing, grants or denies
PO 00000
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Fmt 4700
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E:\FR\FM\16OCR1.SGM
16OCR1
61356
Federal Register / Vol. 73, No. 201 / Thursday, October 16, 2008 / Rules and Regulations
damage and to attest that there has not
been reimbursement by insurance or
otherwise, and that the authorized user
will not seek such reimbursement.
Refunds for unused postage value are
granted for postage evidencing systems
specified in 4.0 in accordance with the
following procedures:
a. All postage evidencing systems
except for PC Postage systems.
Authorized users must notify their
provider to withdraw the system and to
refund any unused postage value
remaining on their system or account.
The postage evidencing system must be
examined to verify the amount before
any funds are cleared from the meter.
Based on what is found, a refund or
credit is initiated for unused postage
value, or additional money is collected
to pay for postage value used. The
provider forwards the refund request to
the USPS for payment or may credit the
amount to the authorized user’s
account. The USPS will not issue
individual customer refund checks for
unused postage value less than $25.00
remaining in a postage evidencing
system.
b. PC Postage systems. Authorized
users must notify their provider to
withdraw the system and to refund any
unused postage value remaining in their
account. The provider refunds the
unused postage value remaining on the
user’s system on behalf of the USPS.
The USPS will not issue individual
customer refund checks for unused
postage value less than $25.00
remaining in a postage evidencing
system.
rwilkins on PROD1PC63 with NOTICES
9.3.2 Unused, Dated Postage
Evidencing System Indicia, Except PC
Postage Indicia
* * * All other metered postage
refund requests must be submitted as
follows:
[Revise items a through e only as
follows:]
a. Authorized users must submit the
request to their local Post Office. The
refund request must include proof that
the person or entity requesting the
refund is the authorized user of the
postage meter that printed the indicia.
Acceptable proof includes a copy of the
lease, rental agreement, or contract.
b. Authorized users must include the
items bearing the unused postage with
their request to their local Post Office.
The items must be sorted by meter used
and then by postage value shown in the
indicia, and must be properly faced and
bundled in groups of 100 identical items
when quantities allow. The request is
processed by the USPS. The postmaster
approves or denies the refund request.
VerDate Aug<31>2005
16:18 Oct 15, 2008
Jkt 217001
c. Authorized users must submit the
refund request within 60 days of the
date(s) shown in the indicia.
d. When unused metered postage is
affixed to a mailpiece, the refund
request must be submitted with the
entire envelope or wrapper. For those
items with postage affixed to a large
container (i.e., cardboard box), a
sufficient portion of the container with
the postage affixed must be included to
validate that the item was never
deposited with the USPS. The unused
metered postage must not be removed
from the mailpiece once applied.
e. Indicia printed on labels or tapes
not adhered to wrappers or envelopes
must be submitted loose and must not
be stapled together or attached to any
paper or other medium. Self-adhesive
labels printed without a backing may be
submitted on a plain sheet of paper.
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9.3.3 Unused, Dated PC Postage
Indicia
* * * The refund request must be
submitted as follows:
[Revise 9.3.3 a, b, and c only as
follows:]
a. Only authorized PC Postage users
may request the refund. Users must
submit the request to their system
provider. The request is processed by
the provider, not the USPS.
b. Requests for refund of PC Postage
indicia that contain a valid Postal
Identification Code (PIC) must be
submitted by authorized users to their
provider electronically in accordance
with procedures available from their
provider. Valid PICs include any form of
Delivery Confirmation, Signature
Confirmation, Express Mail, or Confirm
Code service. Authorized users must
initiate requests for electronic refunds
within ten (10) days of printing the
indicia. Refunds for postage associated
with a PIC may only be submitted
electronically. Physical submissions are
not permitted.
c. Requests for refund of PC Postage
indicia which do not have an associated
PIC must be physically submitted by
authorized users to their provider, along
with the items bearing the unused
postage, in accordance with procedures
available from their provider.
Authorized users must submit the
refund request within sixty (60) days of
the date(s) shown in the indicia. The
refund request must be submitted as
required in 9.3.2d through 9.3.2g.
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[Revise heading of 9.3.4 as follows:]
PO 00000
Frm 00032
Fmt 4700
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9.3.4 Unused, Undated Metered
Postage
* * * The refund request must be
submitted as follows:
[Revise text of items a and c only as
follows:]
a. Only the authorized user, or the
commercial entity that prepared the
mailing for the authorized user, may
request the refund. The request must
include a letter signed by the authorized
user, or the commercial entity that
prepared the mailing, explaining why
the mailpieces were not mailed.
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c. The authorized user, or the
commercial entity that prepared the
mailing for the authorized user, must
submit the request, along with the items
bearing the unused postage and the
required documentation, to the
manager, business mail entry at the
district Post Office overseeing the
mailer’s local Post Office, or to a
designee authorized in writing. The
manager or designee approves or denies
the refund request.
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[Renumber current 9.3.5 through 9.3.7
as new 9.3.6 through 9.3.8, and add new
9.3.5 as follows:]
9.3.5 Unused, Undated PC Postage
Indicia
Refunds will not normally be
provided for valid, undated, serialized
PC Postage indicia containing
commonly used postage values. If the
authorized user believes there are
extraordinary circumstances, requests
for such refunds must be made by the
authorized user in accordance with the
procedures outlined in 9.3.3.c, along
with a detailed description of the
extraordinary circumstances. Requests
will be considered by the provider on a
case by case basis.
9.3.6
Ineligible Metered Postage Items
The following metered postage items
are ineligible for refunds:
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[Revise item d of renumbered 9.3.6 to
change ‘‘licensing Post Office’’ to ‘‘local
Post Office’’ as follows:]
d. Indicia lacking identification of the
local Post Office or other required
information.
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Neva R. Watson,
Attorney, Legislative.
[FR Doc. E8–24537 Filed 10–15–08; 8:45 am]
BILLING CODE 7710–12–P
E:\FR\FM\16OCR1.SGM
16OCR1
Agencies
[Federal Register Volume 73, Number 201 (Thursday, October 16, 2008)]
[Rules and Regulations]
[Pages 61355-61356]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-24537]
=======================================================================
-----------------------------------------------------------------------
POSTAL SERVICE
39 CFR Part 111
Revised Standards for Postage and Fee Refunds
AGENCY: Postal Service.\TM\
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: This rule modifies the Mailing Standards of the United States
Postal Service, Domestic Mail Manual (DMM[supreg]) 604.9.0 to establish
a minimum dollar amount for the issuance of checks by the USPS[supreg]
for the refund of unused postage value in postage meters and PC
Postage[supreg] accounts. In addition, we provide specific time frames
and procedures for refunds of different types of postage produced by PC
Postage and postage meter systems.
DATES: This rule is effective November 6, 2008.
FOR FURTHER INFORMATION CONTACT: Daniel J. Lord, Manager, Postage
Technology Management, U.S. Postal Service, at 202-268-4281.
SUPPLEMENTARY INFORMATION: The final rule establishes a $25.00 minimum
for USPS issuance of individual customer refund checks for the unused
postage value in postage meters and PC postage accounts. In addition,
the final rule provides a 60-day limit for submission of physical
refunds for both PC Postage and postage meter indicia; specifies a 10-
day limit and procedure for requesting refunds processed electronically
for items bearing a Product Identification Code (PIC) produced by a PC
Postage system; and establishes a refund procedure for unused, undated
PC Postage indicia.
A revised proposed revision of DMM 604.9.0 was published for
comment in the Federal Register, May 9, 2008 (Vol. 73, No. 91, pages
26353-26355).
Comments:
No comments were received on the revised proposed rule.
List of Subjects in 39 CFR Part 111
Administrative practice and procedure, Postal Service.
0
Accordingly, 39 CFR Part 111 is amended as follows:
PART 111--[AMENDED]
0
1. The authority citation for 39 CFR Part 111 continues to read as
follows:
Authority: 5 U.S.C. 552(a); 39 U.S.C. 101, 401, 403, 404, 414,
416, 3001-3011, 3201-3219, 3403-3406, 3621, 3622, 3626, 3632, 3633,
and 5001.
0
2. Revise the following sections of Mailing Standards of the United
States Postal Service, Domestic Mail Manual (DMM), as follows:
Mailing Standards of the United States Postal Service, Domestic Mail
Manual (DMM)
* * * * *
600 Basic Standards for All Mailing Services
* * * * *
604 Postage Payment Methods
* * * * *
9.0 Refunds and Exchanges
* * * * *
9.2 Postage and Fee Refunds
* * * * *
9.2.8 Ruling on Refund Request
Refund requests are decided based on the specific type of postage
or mailing:
* * * * *
[Revise items b and c by changing ``licensing post office'' to
``local post office'' and changing ``licensee'' to ``authorized user''
as follows:]
b. Dated metered postage, except for PC Postage systems, under 9.3.
The postmaster at the local Post Office grants or denies requests for
refunds for dated metered postage under 9.3. The authorized user may
appeal an adverse ruling within 30 days through the manager, Postage
Technology Management, USPS Headquarters (see 608.8.0 for address), who
issues the final agency decision. The original meter indicia must be
submitted with the appeal.
c. Undated metered postage under 9.3. The manager, business mail
entry at the district Post Office overseeing the mailer's local Post
Office, or designee authorized in writing, grants or denies requests
for refunds for undated metered postage under 9.3. The authorized user
may appeal an adverse ruling within 30 days through the manager,
business mail entry, or designee, to the Pricing and Classification
Service Center (PCSC) manager who issues the final agency decision. The
original meter indicia must be submitted with the appeal.
[Revise item d as follows:]
d. PC Postage systems under 9.3. The system provider grants or
denies a request for a refund for indicia printed by PC Postage systems
under 9.3 using established USPS criteria. The authorized user may
appeal an adverse ruling within 30 days through the manager, Postage
Technology Management, USPS Headquarters, who issues the final agency
decision. The original indicia must be submitted with the appeal.
* * * * *
9.3 Refund Request for Postage Evidencing Systems and Metered Postage
9.3.1 Unused Postage Value in Postage Evidencing Systems
[Revise 9.3.1 to restrict refunds to amounts of $25.00 or more and
to change ``licensee'' to ``authorized user'' as follows:]
The unused postage value remaining in a postage evidencing system
when withdrawn from service may be refunded, depending upon the
circumstance and the ability of the USPS to make a responsible
determination of the actual or approximate amount of the unused postage
value. If the postage evidencing system is withdrawn because of faulty
operation, a final postage adjustment or refund will be withheld
pending the system provider's report of the cause to the USPS and the
USPS determination of whether or not a refund is appropriate and, if
so, the amount of the refund. No refund is given for faulty operation
caused by the authorized user. When a postage evidencing system that is
damaged by fire, flood, or similar disaster is returned to the
provider, postage may be refunded or transferred when the registers are
legible and accurate, or the register values can be reconstructed by
the provider based on adequate supporting documentation. When the
damaged system is not available for return, postage may be refunded or
transferred only if the provider can accurately determine the remaining
postage value based on adequate supporting documentation. The
authorized user may be required to provide a statement on the cause of
the
[[Page 61356]]
damage and to attest that there has not been reimbursement by insurance
or otherwise, and that the authorized user will not seek such
reimbursement. Refunds for unused postage value are granted for postage
evidencing systems specified in 4.0 in accordance with the following
procedures:
a. All postage evidencing systems except for PC Postage systems.
Authorized users must notify their provider to withdraw the system and
to refund any unused postage value remaining on their system or
account. The postage evidencing system must be examined to verify the
amount before any funds are cleared from the meter. Based on what is
found, a refund or credit is initiated for unused postage value, or
additional money is collected to pay for postage value used. The
provider forwards the refund request to the USPS for payment or may
credit the amount to the authorized user's account. The USPS will not
issue individual customer refund checks for unused postage value less
than $25.00 remaining in a postage evidencing system.
b. PC Postage systems. Authorized users must notify their provider
to withdraw the system and to refund any unused postage value remaining
in their account. The provider refunds the unused postage value
remaining on the user's system on behalf of the USPS. The USPS will not
issue individual customer refund checks for unused postage value less
than $25.00 remaining in a postage evidencing system.
9.3.2 Unused, Dated Postage Evidencing System Indicia, Except PC
Postage Indicia
* * * All other metered postage refund requests must be submitted
as follows:
[Revise items a through e only as follows:]
a. Authorized users must submit the request to their local Post
Office. The refund request must include proof that the person or entity
requesting the refund is the authorized user of the postage meter that
printed the indicia. Acceptable proof includes a copy of the lease,
rental agreement, or contract.
b. Authorized users must include the items bearing the unused
postage with their request to their local Post Office. The items must
be sorted by meter used and then by postage value shown in the indicia,
and must be properly faced and bundled in groups of 100 identical items
when quantities allow. The request is processed by the USPS. The
postmaster approves or denies the refund request.
c. Authorized users must submit the refund request within 60 days
of the date(s) shown in the indicia.
d. When unused metered postage is affixed to a mailpiece, the
refund request must be submitted with the entire envelope or wrapper.
For those items with postage affixed to a large container (i.e.,
cardboard box), a sufficient portion of the container with the postage
affixed must be included to validate that the item was never deposited
with the USPS. The unused metered postage must not be removed from the
mailpiece once applied.
e. Indicia printed on labels or tapes not adhered to wrappers or
envelopes must be submitted loose and must not be stapled together or
attached to any paper or other medium. Self-adhesive labels printed
without a backing may be submitted on a plain sheet of paper.
* * * * *
9.3.3 Unused, Dated PC Postage Indicia
* * * The refund request must be submitted as follows:
[Revise 9.3.3 a, b, and c only as follows:]
a. Only authorized PC Postage users may request the refund. Users
must submit the request to their system provider. The request is
processed by the provider, not the USPS.
b. Requests for refund of PC Postage indicia that contain a valid
Postal Identification Code (PIC) must be submitted by authorized users
to their provider electronically in accordance with procedures
available from their provider. Valid PICs include any form of Delivery
Confirmation, Signature Confirmation, Express Mail, or Confirm Code
service. Authorized users must initiate requests for electronic refunds
within ten (10) days of printing the indicia. Refunds for postage
associated with a PIC may only be submitted electronically. Physical
submissions are not permitted.
c. Requests for refund of PC Postage indicia which do not have an
associated PIC must be physically submitted by authorized users to
their provider, along with the items bearing the unused postage, in
accordance with procedures available from their provider. Authorized
users must submit the refund request within sixty (60) days of the
date(s) shown in the indicia. The refund request must be submitted as
required in 9.3.2d through 9.3.2g.
* * * * *
[Revise heading of 9.3.4 as follows:]
9.3.4 Unused, Undated Metered Postage
* * * The refund request must be submitted as follows:
[Revise text of items a and c only as follows:]
a. Only the authorized user, or the commercial entity that prepared
the mailing for the authorized user, may request the refund. The
request must include a letter signed by the authorized user, or the
commercial entity that prepared the mailing, explaining why the
mailpieces were not mailed.
* * * * *
c. The authorized user, or the commercial entity that prepared the
mailing for the authorized user, must submit the request, along with
the items bearing the unused postage and the required documentation, to
the manager, business mail entry at the district Post Office overseeing
the mailer's local Post Office, or to a designee authorized in writing.
The manager or designee approves or denies the refund request.
* * * * *
[Renumber current 9.3.5 through 9.3.7 as new 9.3.6 through 9.3.8,
and add new 9.3.5 as follows:]
9.3.5 Unused, Undated PC Postage Indicia
Refunds will not normally be provided for valid, undated,
serialized PC Postage indicia containing commonly used postage values.
If the authorized user believes there are extraordinary circumstances,
requests for such refunds must be made by the authorized user in
accordance with the procedures outlined in 9.3.3.c, along with a
detailed description of the extraordinary circumstances. Requests will
be considered by the provider on a case by case basis.
9.3.6 Ineligible Metered Postage Items
The following metered postage items are ineligible for refunds:
* * * * *
[Revise item d of renumbered 9.3.6 to change ``licensing Post
Office'' to ``local Post Office'' as follows:]
d. Indicia lacking identification of the local Post Office or other
required information.
* * * * *
Neva R. Watson,
Attorney, Legislative.
[FR Doc. E8-24537 Filed 10-15-08; 8:45 am]
BILLING CODE 7710-12-P