Medicare Program; Appeals of CMS or CMS Contractor Determinations When a Provider or Supplier Fails to Meet the Requirements for Medicare Billing Privileges, 36448-36463 [E8-14440]
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36448
Federal Register / Vol. 73, No. 125 / Friday, June 27, 2008 / Rules and Regulations
evaluates the request based on the
definitions and information submitted
under this paragraph (c)(2). For a
provider or supplier whose situation
does not meet the definitions in
paragraph (c)(2)(i) of this section, CMS
or its contractor evaluates the ERS
request using the information in
paragraph (c)(3) of this section in
deciding to grant an ERS.
(iv) CMS or its contractor is
prohibited from granting an ERS to a
provider or supplier if there is reason to
suspect the provider or supplier may
file for bankruptcy, cease to do business,
discontinue participation in the
Medicare program, or there is an
indication of fraud or abuse committed
against the Medicare program.
(v) CMS or its contractor may grant a
provider or a supplier an ERS of at least
6 months if repaying an overpayment
within 30 days will constitute a
‘‘hardship’’ as defined in paragraph
(c)(2)(i) of this section. If a provider or
supplier is granted an ERS under this
paragraph, missing one installment
payment constitutes a default and the
total balance of the overpayment will be
recovered immediately.
(vi) CMS or its contractor may grant
a provider or a supplier an ERS of 36
months and up to 60 months if repaying
an overpayment will constitute an
‘‘extreme hardship’’ as defined in
paragraph (c)(2)(i) of this section.
Authority: (Catalog of Federal Domestic
Assistance Program No. 93.773, Medicare—
Hospital Insurance; and Program No. 93.774,
Medicare—Supplementary Medical
Insurance Program)
Dated: January 22, 2008.
Kerry Weems,
Acting Administrator, Centers for Medicare
& Medicaid Services.
Approved: February 27, 2008.
Michael O. Leavitt,
Secretary.
Editorial Note: This document was
received at the Office of the Federal Register
on June 11, 2008.
[FR Doc. E8–13520 Filed 6–26–08; 8:45 am]
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BILLING CODE 4120–01–P
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DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
42 CFR Parts 405, 424, and 498
[CMS–6003–F]
RIN 0938–AI49
Medicare Program; Appeals of CMS or
CMS Contractor Determinations When
a Provider or Supplier Fails to Meet the
Requirements for Medicare Billing
Privileges
Centers for Medicare and
Medicaid Services (CMS), HHS.
ACTION: Final rule.
AGENCY:
SUMMARY: This final rule implements a
number of regulatory provisions that are
applicable to all providers and
suppliers, including durable medical
equipment, prosthetics, orthotics, and
supplies (DMEPOS) suppliers. This final
rule establishes appeals processes for all
providers and suppliers whose
enrollment, reenrollment or revalidation
application for Medicare billing
privileges is denied and whose
Medicare billing privileges are revoked.
It also establishes timeframes for
deciding enrollment appeals by an
Administrative Law Judge (ALJ) within
the Department of Health and Human
Services (DHHS) or the Departmental
Appeals Board (DAB), or Board, within
the DHHS; and processing timeframes
for CMS’ Medicare fee-for-service (FFS)
contractors.
In addition, this final rule allows
Medicare FFS contractors to revoke
Medicare billing privileges when a
provider or supplier submits a claim or
claims for services that could not have
been furnished to a beneficiary. This
final rule also specifies that a Medicare
contractor may establish a Medicare
enrollment bar for any provider or
supplier whose billing privileges have
been revoked.
Lastly, the final rule requires that all
providers and suppliers receive
Medicare payments by electronic funds
transfer (EFT) if the provider or
supplier, is submitting an initial
enrollment application to Medicare,
changing their enrollment information,
revalidating or re-enrolling in the
Medicare program.
DATES: Effective Date: These regulations
are effective on August 26, 2008.
FOR FURTHER INFORMATION CONTACT:
August Nemec, (410) 786–0612.
SUPPLEMENTARY INFORMATION:
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I. Background
A Medicare beneficiary may obtain
covered Medicare items or services from
any person, or institution that is
enrolled in the Medicare program and is
qualified to furnish those services.
Various provisions of the statute and
regulations establish conditions of
participation or standards that a
healthcare provider or supplier must
meet in order to receive Medicare
payment. These standards differ
depending on the type of provider or
supplier involved and whether the
services are furnished under Parts A or
B of the Medicare statute. There are also
differences in qualifications between
providers and suppliers of services, and
differences among the various types of
suppliers, in how they are enrolled in
the Medicare program. For some
classifications of providers and
suppliers, an on-site survey is required.
For other individuals or entities, a
determination can be made based
largely on the information provided by
the applicant.
The Medicare regulations in 42 CFR
part 498 provide appeal rights for
providers and suppliers that have been
found to not meet certain conditions of
participation or established standards.
For the purposes of part 498, these
suppliers include, but are not limited to,
independent laboratories; suppliers of
portable x-ray services; rural health
clinics; federally qualified health
centers; ambulatory surgical centers;
entities approved by CMS to furnish
outpatient diabetes self-management
training or end-stage renal disease
treatment facilities. For the purposes of
part 498, the term ‘‘provider’’ refers to
a hospital, critical access hospital
(CAH), skilled nursing facility,
comprehensive outpatient rehabilitation
facility (CORF), home health agency or
hospice (HHA), religious nonmedical
health care institutions (RNHCIs) that
has in effect an agreement to participate
in Medicare; or a clinic, rehabilitation
agency, or public health agency that has
in effect a similar agreement but only to
furnish outpatient physical therapy or
speech pathology services.
In addition, § 405.874 provides an
appeals process for suppliers of
DMEPOS that wish to contest a denial
of an application for billing privileges or
the revocation of existing billing
privileges. It also affords DMEPOS
suppliers the right to a carrier or
Medicare Administrative Contractor
(MAC) hearing before an official who
was not involved in the original
determination, and the right to seek a
review before a CMS official designated
by the CMS Administrator.
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In December 1998, we issued CMS
Ruling 98–1, which outlined the appeals
process that Medicare carriers must
provide to physicians, nonphysician
practitioners, and to certain entities that
receive reassigned benefits from
physicians and nonphysician
practitioners. CMS Rulings are decisions
of the Administrator that serve as
precedent for final opinions and orders
and statements of policy and
interpretation. They provide
clarification and interpretation of
complex or ambiguous provisions of
statute or regulations relating to
Medicare, Medicaid, Utilization and
Quality Control Peer Review, private
health insurance, and related matters.
CMS Rulings are binding on all our
components, Medicare contractors, the
Provider Reimbursement Review Board,
the Medicare Geographic Classification
Review Board, and ALJs who hear
Medicare appeals. These Rulings
promote consistency in interpretation of
policy and adjudication of disputes.
This final rule is different from the
clarification of appeals procedures
found in CMS Ruling 98–1, because it
adds provisions in order to comply with
the MMA. Whereas the ruling followed
the procedures in § 405.874, this final
rule would grant suppliers the right,
after denial or revocation of a supplier’s
Medicare billing privileges, to a hearing
by an ALJ after an adverse decision at
the reconsideration level, as well as
judicial review.
In the October 25, 1999 Federal
Register (64 FR 57431), we published a
proposed rule Appeals of Carrier
Terminations that a Supplier Fails to
Meet the Requirements for Medicare
Billing Privileges that would revise
§ 405.874 by extending appeal rights to
all suppliers whose enrollment
applications for Medicare billing
privileges are disallowed by a carrier or
whose Medicare billing privileges are
revoked, except for those suppliers
covered under existing appeals
provisions of our regulations.
Since we did not publish our earlier
rulemaking effort within 3 years as
required by section 902 of the MMA, we
published a new proposed rule on
March 2, 2007. This proposed rule
included changes mandated by section
936(a) and (b) of the MMA.
II. Provisions of the March 2, 2007
Proposed Rule
In the March 2, 2007 Federal Register
(72 FR 9479), we published a proposed
rule that set forth standard provider and
supplier appeal procedures as
established in section 936 of the MMA
and proposed certain other provisions
associated with Medicare’s provider and
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supplier enrollment process. We
proposed to maintain § 405.874, which
specifies provisions that would apply to
certain suppliers as defined in
§ 405.802. In § 405.802, we proposed to
define prospective supplier and
suppliers by specifying the provisions of
§ 405.874 that would apply. In
§ 405.874(a), we proposed that if a CMS
contractor (that is, a carrier, fiscal
intermediary or Medicare administrative
contractor (MAC)) denies a supplier’s
enrollment application, the CMS
contractor must notify the supplier by
certified mail. The notice must include
the following: (1) The reason for the
denial in sufficient detail to allow the
supplier to understand the nature of its
deficiencies; (2) the right to appeal in
accordance with part 498; and (3) the
address to which the written appeal
must be mailed.
In § 405.874(b)(1), we proposed to
clarify that if a carrier revokes a
supplier’s Medicare billing privileges
that the carrier must notify the supplier
by certified mail and that the notice
must include—(1) The reason for the
revocation in sufficient detail for the
supplier to understand the nature of its
deficiencies; (2) the right to appeal in
accordance with part 498 of this
chapter; (3) the address to which the
written appeal must be mailed.
In § 405.874(b)(2), we proposed to
separate the procedures in existing
§ 405.874(a) and § 405.874(b). In
§ 405.874(b)(2), we proposed clarifying
that a revocation of a supplier billing
privileges that is based on a Federal
exclusion or debarment is effective with
the effective date of the exclusion or
debarment, regardless of the date of the
notice from the carrier that the billing
privileges are revoked. Moreover, if
CMS, or one of its designated
contractors revokes Medicare billing
privileges, we would not revoke an
individual or organization’s National
Provider Identifier (NPI).
In § 405.874(b)(3), we proposed
clarifying that suppliers are not paid for
items or services furnished during a
period in which a supplier does not
have billing privileges or its billing
privileges have been revoked.
Concerning DMEPOS suppliers, section
1834(j)(1) of the Social Security Act (the
Act) states that, with the exception of
medical equipment and supplies
furnished incident to a physician’s
service, no payment may be made by
Medicare for items and supplies unless
the supplier has active Medicare billing
privileges. We further proposed that
claims submitted to CMS contractors for
items or services furnished during a
period of supplier ineligibility are to be
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rejected by the CMS contractor, not
denied.
In § 405.874(c)(1), we proposed that a
supplier’s appeal rights would follow
the processes detailed in part 498. In
§ 405.874(d), we proposed to revise this
section to reflect that claims for services
furnished to Medicare beneficiaries
during a period in which the supplier’s
billing privileges were not effective are
rejected and not denied. If a provider or
supplier is determined not to have
qualified for billing privileges in one
period but qualified in another,
contractors process claims for services
furnished to beneficiaries during the
period for which the provider or
supplier was Medicare-qualified.
Subpart C of this part sets forth the
requirements for recovery of
overpayments. The appeals process for
denied claims should not apply if a
provider or supplier does not have
billing privileges.
In § 405.874(d)(3), we proposed if a
revocation of a provider’s or supplier’s
billing privileges is reversed upon
appeal, the provider’s or supplier’s
billing privileges are reinstated back to
the date that the revocation became
effective.
In § 405.874(d)(4), we proposed that if
a denial of a provider’s or supplier’s
billing privileges is reversed upon
appeal, then the appeal decision
establishes the date that the provider’s
or supplier’s billing privileges will
become effective.
In § 405.874(e), we proposed that if a
provider or supplier completes a
corrective action plan and provides
sufficient evidence to the CMS
contractor that it has complied fully
with Medicare requirements, the CMS
contractor may reinstate the supplier’s
billing privileges.
In § 405.874(f), we proposed revising
the effective date for DMEPOS
supplier’s billing privileges. If a carrier,
carrier hearing officer, or ALJ
determines that a DMEPOS supplier’s
denied enrollment application meets the
standards in § 424.57 of this chapter and
any other requirements that may apply
(for example, reinstatement after an OIG
exclusion), the determination
establishes the effective date of the
billing privileges as not earlier than the
date the CMS contractor made the
determination to deny the supplier’s
enrollment application. Claims are
rejected for services furnished before
that effective date.
In § 405.874(g), we proposed that a
provider or supplier succeeding in
having its enrollment application denial
or billing privileges revocation reversed,
or in having its billing privileges
reinstated, may submit claims to the
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CMS contractor for services furnished
during periods of Medicare
qualification, subject to the limitations
in § 424.44 of this chapter, regarding the
timely filing of claims.
In § 405.874(h), we proposed
establishing deadlines for the
adjudication of provider enrollment
actions. We proposed that contractors
adjudicate initial determinations and
revalidations within 180 days of receipt
and carriers adjudicate change-ofinformation and reassignment of
payment request within 90 days of
receipt. In addition, we proposed to
establish timeframes for each
administrative level of appeal. The
following table identifies who makes the
determinations and the associated
timeframes in which each determination
is made.
Timeframe to
file an appeal
(days)
Medicare provider enrollment determination
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Initial .........................................................................................................................................................................
Reconsideration .......................................................................................................................................................
Administrative Law Judge Review ...........................................................................................................................
Departmental Appeals Board Review .....................................................................................................................
Federal District Court ...............................................................................................................................................
In § 424.510(d)(2)(iv), we proposed
that at the time of enrollment, an
enrollment change request or
revalidation, providers and suppliers
shall submit the CMS–588 form to
receive payments via electronic funds
transfer.
In § 424.545(a), we proposed the
following:
• Redesignating the first sentence of
current paragraph (a) as the introductory
text and revising that text to remove the
reference to part 405 subpart H.
• Redesignating the second sentence
of current paragraph (a) as paragraph
(a)(1)(i).
• Adding paragraph (a)(1)(ii) to
clarify that if a provider appeals both of
these sanctions, then both matters will
be resolved using a single appeals
process.
• Redesignating the last sentence of
current paragraph (a) as paragraph
(a)(2).
In § 424.525(a)(1) and (a)(2), we
proposed potential reasons for rejecting
enrollment applications by reducing the
amount of time that a provider or
supplier must furnish complete
information requested by a contractor
from 60 to 30 days. Additionally, we
proposed a reduction from 60 to 30 days
for the period allowed to furnish all
supporting documentation for
submitting their enrollment application.
We proposed rejecting an application
that is submitted by a provider or
supplier if it is incomplete or if it fails
to include all required supporting
documentation on the enrollment
application within 30 days of receipt.
In § 424.535(a)(8), we proposed
allowing Medicare FFS contractors,
under the direction of CMS, to revoke
Medicare billing privileges when a
provider or supplier submits a claim or
claims for services that could not have
been furnished to a beneficiary.
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In § 424.535(b)(2), we proposed a
timeframe to wait for reapplication to
the Medicare program when a provider
or supplier is revoked. Specifically, we
proposed that when a provider or
supplier, including all authorized
officials, delegating officials and
practitioners, is revoked for any of the
reasons listed at § 424.535 that the
provider, supplier, delegated official or
authorizing official be prohibited from
enrolling for 3 years.
In § 498.1(g), we proposed to establish
an ALJ hearing, and judicial review for
any provider or supplier whose
application for enrollment or
reenrollment in Medicare has been
denied.
In § 498.2, we proposed revising the
definition of a ‘‘supplier’’ to—(1)
Include a supplier of DMEPOS;
ambulance service provider;
independent diagnostic testing facility;
physician; and other practitioner such
as physician assistant; and (2) remove
the reference to ‘‘prospective supplier.’’
In § 498.2, we proposed adding a new
definition for ‘‘prospective supplier.’’
We also proposed removing the
definition of the ‘‘Office of Hearings and
Appeals (OHA)’’ because the function of
this office has been moved from the
Social Security Administration to the
DHHS. We also proposed to revise the
definition of ‘‘affected party’’ to specify
that it includes CMS or a CMS
contractor.
In § 498.5, we proposed revising this
section by adding a new paragraph (l)
that would be used to clarify the
administrative process that a
prospective provider, existing provider,
prospective supplier or existing supplier
dissatisfied with an initial
determination or revised initial
determination related to the denial or
revocation of Medicare billing
privileges.
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Proposed
maximum adjudication
timeframe
(days)
60
60
60
60
N/A
180
60
180
180
N/A
We proposed revising § 498.5(f)(2) to
be consistent with the change in
§ 498.1(g). This would implement the
mandate of section 936(a)(2) of the
MMA regarding judicial review. We
proposed these standards because the
FFS contractors need sufficient time to
adjudicate the facts and make a
reasoned decision. Moreover, while we
are establishing an outside limit for
processing these applications, the vast
majority of these decisions are made
within 120 days.
We proposed revising § 498.22(a) to
add that we have delegated authority to
our contractors to reconsider an initial
determination. We also proposed
revising § 498.22(b)(1) to state that a
reconsideration request is to be filed
with CMS or with the State survey
agency, or, in the case of prospective
suppliers, the entity specified in the
notice of initial determination.
We proposed revising § 498.44 to
remove the term Associate
Commissioner for Hearings and
Appeals, and we replaced it with the
Secretary, because this function is no
longer under the Social Security
Administration; it is now under the
Department of Health and Human
Services.
In § 405.874(c)(2), we proposed
clarifying that a provider or supplier is
required to prove that it is in
compliance with all Medicare
requirements for billing privileges, and
that the Medicare FFS contractor
incorrectly denied or revoked the
supplier’s billing privileges. In § 498.56,
we proposed adding a new paragraph (e)
that specifies the ‘‘good cause’’
exception to the admission of new
evidence at the ALJ and DAB appeal
levels. Accordingly, we proposed
revising § 498.56 and § 498.86 to
prohibit providers and suppliers from
submitting new provider enrollment
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issues or evidence at the ALJ and DAB
levels of review.
In § 498.78(a), we proposed to delete
the provision that an affected party
concur in writing or on the record with
a CMS or Department of Health and
Human Services Office of Inspector
General (OIG) request for remand. We
believe that the appeals process can be
enhanced by allowing an ALJ to remand
a provider enrollment case to the
Medicare FFS contractor when CMS
requests a remand. Further, we believe
that a remand request could result in
either a favorable decision to the
appellant or an administrative record
that is complete.
In § 498.79, we proposed that an ALJ
must issue a decision, dismissal order or
remand to CMS, as appropriate, no later
than 180 days after the initial request for
a hearing.
Finally, in § 498.88(g), we proposed
that the Board must issue a decision,
dismissal order or remand to the ALJ, as
appropriate, no later than 180 days after
the appeal was received by the Board.
III. Analysis of and Responses to Public
Comments
We received approximately 30
comments in response to the March 2,
2007 proposed rule. The following is a
summary of the comments received and
our responses.
Comment: Several commenters
recommended that we clarify whether
the provisions of the proposed rule
apply to all providers and suppliers.
Response: The provisions of the
proposed and this final rule apply to all
the providers and suppliers described in
the § 405.802 or § 498.2. Therefore, in
response to comments received, we are
adding definitions for ‘‘prospective
supplier’’ and ‘‘prospective provider’’ to
§ 405.802 and § 498.2. Since applicants
(prospective provider and suppliers)
who are not enrolled in the Medicare
program still are afforded appeal rights
based on an enrollment denial, we
maintain that it is important to clarify
that any prospective applicant (provider
or supplier) is afforded appeal rights
through this process.
Comment: One commenter
recommended that we separately define
‘‘prospective provider’’ and modify the
definition of provider accordingly.
Response: We agree with the
commenter’s recommendations and
have included a definition of
‘‘prospective provider’’ in § 405.802 and
498.2 and have revised the definition of
‘‘provider’’ at § 405.802 and § 498.2.
Comment: One commenter suggested
that we change the definition of
supplier to include occupational
therapists in private practice.
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Response: This comment falls outside
the scope of the proposed rule.
Therefore, we believe it would be
inappropriate for us to address this
comment in this final rule.
Comment: Several commenters
recommended that we clarify whether a
provider or supplier who uses a
corrective action plan (CAP) is
precluded from also appealing the
contractor, carrier, MAC, or FI decision.
Response: A CAP is the plan that
allows a provider or supplier an
opportunity to correct deficiencies (if
possible) that resulted in a denial or
revocation of billing privileges. The
CAP should provide evidence that the
provider or supplier is in compliance
with Medicare enrollment requirements.
A provider or supplier that uses a CAP
is not precluded from also appealing the
FFS contractor’s (that is in a MAC, FI,
or carrier) decision. The Medicare FFS
contractor, including the National
Supplier Clearinghouse (NSC), will
accept the submission of a corrective
action plan for revoked billing
privileges if the corrective action plan is
submitted within 15 days from the date
of the notice for DMEPOS suppliers or
within 30 days from the date of the
notice for all other providers and
suppliers.
Comment: Several commenters
recommended that we clarify that an
independent contractor hearing officer
will conduct the reconsideration of an
adverse enrollment decision.
Response: For the purpose of this
final rule, the term an independent
contractor hearing officer means that a
reconsideration will be handled by a
hearing officer not involved in the
initial determination. We believe this
will ensure that the appellant receives a
fair and impartial reconsideration. It is
also important to note that while the
claims appeals process uses a ‘‘qualified
independent contractor’’ to conduct
reviews, the provider enrollment
appeals process does not use a
‘‘qualified independent contractor.’’
Comment: Several commenters
recommended that we clarify when a
provider or supplier may resubmit a
new initial enrollment application after
an enrollment denial.
Response: Since the denial of
enrollment application conveys appeal
rights, a provider or supplier cannot
resubmit a new initial enrollment
application until after the 60 day appeal
period has ended. This will ensure that
the Medicare contractor is not
processing an initial application during
the timely filing period of an appeal. In
addition, if a provider or supplier
submits a new initial enrollment
application during the timely appeals
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36451
filing period, the Medicare contractor
will return the application to the
applicant.
Comment: One commenter
recommended that we change our
proposed language concerning a remand
by an ALJ to specify that CMS does not
have authority to request a remand
when the Agency is also a party to an
ALJ proceeding.
Response: We believe that we should
have all the rights afforded to an
appellant. Further, by allowing CMS to
request a remand, we believe that the
designated contractor or CMS Regional
Office will be able to review or reexamine the administrative record to
update or provide documentation to
establish a complete administrative
record. By doing so, we believe higher
levels of appeal will have the
information needed to effectuate a
timely decision. Therefore, we do not
agree with the commenter’s
recommendation to revise the language
to prohibit our authority to request a
remand.
Comment: One commenter
recommended that we adopt a 45-day
time period for adjudication of ALJ and
DAB decisions.
Response: We believe that a 45-day
time period is not practical. While we
understand the desire to establish an
efficient appeals process, we are
adopting similar time frames as had
been established for deciding a claims
appeal before an ALJ or DAB (see
§ 405.1016(c)). As stated previously, the
early presentation of evidence will
allow the contractor hearing officer or
the CMS Regional Office to make
decisions using all relevant facts as
applied to the appeal. In doing so, the
hearing officer or regional office will
issue their findings to establish a
complete administrative record for the
future appeal levels. We believe that a
complete administrative record will
help facilitate decision making at higher
levels of appeal.
Comment: Several commenters stated
that a reconsideration is an unnecessary
delay in the appeals process, and that
applicants should be able to appeal
directly to an ALJ.
Response: We determined that the
most effective way to implement the
requirements of section 936(j)(2) of the
MMA was to amend the existing appeals
procedures in part 498. The appeals
procedures under part 498 include
reconsideration as a level of review
before an appeal is made to an ALJ. We
believe that the reconsideration level
provides an additional opportunity for
the matter to be resolved prior to the
filing of an appeal to an ALJ.
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Comment: One commenter requested
clarification of § 405.874(c)(2), which
discussed the reconsideration of a
determination to deny or revoke a
provider or supplier’s Medicare billing
privileges.
Response: The reconsideration of a
determination to deny or revoke a
provider or supplier’s Medicare billing
privileges will be handled by a carrier
hearing officer not involved in the
initial determination or a CMS Regional
Office for a Part A determination.
There are distinct appeals provisions
for claims processing and provider
enrollment. While the claims process
uses claims determination and qualified
independent contractors (QICs) as part
of the appeals process, the provider
enrollment process does not. The first
level of appeal of adverse actions is to
either a contractor hearing officer for
noncertified suppliers or to the CMS
Regional Office for certified providers or
suppliers. Subsequently, appellants may
appeal adverse provider enrollment
determinations by a hearing officer or
regional office to an ALJ, then the DAB,
and then to Federal District Court.
Comment: One commenter
recommended that § 498.86(a)
concerning evidence admissible on
review by the DAB, adopt and follow
the good cause exception set forth in
proposed § 498.56(e) for ALJ
proceedings.
Response: By the time the DAB hears
the provider enrollment appeal, the
applicant has been afforded ample
opportunity to submit any evidence
germane to the adverse determination.
Accordingly, we do not believe it is
efficient or administratively effective to
establish a ‘‘good cause’’ provision
within the language at § 498.86(a).
Comment: While we received a
number of comments supporting our
proposal to prohibit providers and
suppliers from submitting new evidence
during the ALJ and DAB levels of
appeal, several commenters stated they
were opposed to this proposal.
Response: Consistent with the
provisions of our April 21, 2006 final
rule titled ‘‘Requirements for
Establishing and Maintaining Medicare
Billing Privileges and Provider
Enrollment Process’’ (71 FR 20754), we
believe all providers and suppliers must
meet and maintain all Federal and State
requirements for their provider or
supplier type to enroll or maintain their
enrollment in the Medicare Program.
When a Medicare contractor makes an
adverse enrollment determination (for
example, enrollment denial or
revocation of billing privileges),
providers and suppliers are afforded
appeal rights. However, these appeal
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rights are limited to provider or supplier
eligibility at the time the Medicare
contractor made the adverse
determination. Thus, if a Medicare
contractor determines that a provider or
supplier does not meet State licensure
requirements on June 1, 2007, it is the
provider’s responsibility to demonstrate
during the appeals process that State
licensure requirements were met on
June 1, 2007. Conversely, if a provider
only can demonstrate that State
licensure requirements were met on a
later date; such as, August 16, 2007, we
believe that the contractor made the
correct determination, and that the
provider or supplier may reapply for
Medicare billing privileges.
Accordingly, a provider or supplier is
required to furnish the evidence that
demonstrates that the Medicare
contractor made an error at the time an
adverse determination was made, not
that the provider or supplier is now in
compliance. Thus, we believe that it is
essential that providers and suppliers
submit documentation that supports
their eligibility to participate in the
Medicare program during the
reconsideration step of the provider
enrollment appeals process. This will
allow a hearing officer to review and
make a decision using all applicable
facts. Moreover, the early presentation
of evidence will help to ensure an
efficient and effective administrative
appeals process.
Finally, in order to expedite the
provider enrollment appeals process, we
believe that applicants must present all
relevant facts and supporting
documentation prior to or during the
first level of appeal (that is,
reconsideration). This will enable a
contractor hearing officer or the CMS
Regional Office personnel to review and
make a determination based on all
available facts. Moreover, the early
presentation of facts and supporting
documentation can be used to build the
administrative record and help facilitate
timely decisions at higher levels of
appeals.
Comment: One commenter suggested
that we continue to follow the existing
ALJ and DAB procedures in part 498 to
allow for consideration and for
submission of additional evidence
related to a provider or supplier
enrollment appeal after the initial
information is submitted.
Response: As stated previously in this
final rule, in order to expedite the
provider enrollment appeals process, we
believe that applicants must present all
relevant facts and supporting
documentation prior to or during the
first level of appeal (that is,
reconsideration). This will enable a
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contractor hearing officer or the CMS
Regional Office personnel to review and
make a determination based on all
available facts. Moreover, the early
presentation of facts and supporting
documentation can be used to build the
administrative record and help facilitate
timely decisions at higher levels of
appeals.
Comment: Several commenters stated
that we used the terms ‘‘billing number’’
and ‘‘billing privileges’’ interchangeably
in the proposed rule and that caused
confusion.
Response: We appreciate these
comments and will revise the final rule
to use the term ‘‘billing privileges’’
throughout. With the implementation of
the National Provider Identifier on May
23, 2008, Medicare will no longer issue
a billing number to providers and
suppliers, but will, in fact, convey
billing privileges to a provider or
supplier if they meet and maintain all
Federal and/or State requirements to
enroll or remain enrolled in the
Medicare program.
Comment: Several commenters
recommended that physicians be
allowed to appeal rejected claims once
Medicare billing privileges are granted.
Response: Physicians, as well as
providers and other suppliers, are
required to enroll in the Medicare
program before submitting a Medicare
claim. Accordingly, if a claim is rejected
because the physician is not enrolled, a
physician must resubmit the claims
after he or she is enrolled in the
Medicare program in compliance with
Medicare’s provision for timely filing
(§ 424.44).
Comment: One commenter
recommended that we not require the
submission of the Electronic Funds
Transfer Authorization Agreement (EFT)
form (CMS–588) if a provider or
supplier is already receiving payments
electronically.
Response: We agree with this
commenter. We believe an enrolled
provider or supplier who is already
receiving Medicare payments
electronically is not required to submit
the CMS–588 with a change in
enrollment unless the provider or
supplier is seeking to change its
depository information.
Comment: Several commenters
recommended that we address concerns
regarding operational issues associated
with the requirement to obtain
payments electronically. Specifically,
these commenters recommended that
we address in this final rule the practice
of reversing entry procedures where we
may overpay the provider or supplier
and then later reclaim that
overpayment.
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Response: We appreciate this
comment and understand this concern;
however, this issue is outside the scope
of the proposed rule.
Comment: Several commenters stated
that the provisions of this rule
eliminated a physician’s right to
retroactively bill for services as is the
current practice for some physicians.
Response: This rule did not propose
a change in the current provisions
regarding retroactive billing; therefore,
we believe this comment is outside the
scope of the proposed rule.
Comment: Several commenters
supported our proposal to reduce from
60 to 30 days for information required
to process an enrollment application,
and they wanted to know if they could
retroactively apply the provision to
pending inventories.
Response: We appreciate the support
for our proposal to reduce the time
allotted to produce the necessary
documentation to process enrollment
applications from 60 days to 30 days
before allowing a contractor to reject an
enrollment application. However, we
will prohibit our contractors from
retroactively applying this change to
pending inventories. Accordingly, any
applications received after the effective
date of this final rule will be subject to
its provisions.
Comment: Several commenters
recommended that we not reduce the
amount of time providers or suppliers
have to respond to a request from
Medicare FFS contractor, (that is,
carrier, FI, or MAC) for additional
information from 60 days to 30 days as
proposed in § 425.525(a)(2).
Response: We continue to believe that
it is essential that providers and
suppliers submit a complete
application, including all supporting
documentation, at the time of filing or
at a minimum, respond to a contractor’s
request for information in a timely
manner. Accordingly, absent the
submission of a complete application,
we believe that it is appropriate that
providers and suppliers respond to a
contractor’s request for additional
information in a timely manner. We
believe that allowing a provider or
supplier 30 days is more than enough
time to obtain and submit the requested
information or documentation. Finally,
we believe that this change will lead to
processing efficiencies for not only the
Medicare program but also for those
providers and suppliers who seek to
enroll or make a change in their existing
Medicare enrollment information.
Comment: One commenter requested
that we clarify our requirement for
furnishing requested enrollment
documentation with respect to the 30-
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day timeframe before the rejection of an
enrollment application.
Response: We believe that a
contractor may reject the provider or
supplier’s enrollment application if the
provider or supplier fails to respond to
a request for information in a complete
and timely manner (that is, within 30
days of the contractor request for
additional information.)
For example, assume that an
applicant submits an enrollment
application on May 1, 2008. While
processing the enrollment application
the contractor determines that the
applicant did not complete section 3 of
the application and did not submit the
required supporting documentation to
receive payments electronically. On
May 16, 2008, the contractor notifies the
applicant about the missing
documentation. Assuming that the
applicant does not submit all requested
information by June 15, 2008 (that is, 30
days from the contractor request), the
contractor may reject the application.
Comment: Several commenters stated
that the proposed enrollment
application processing timeframes
stated in proposed § 405.874(h) were too
long and would inhibit suppliers from
enrolling or re-enrolling in the Medicare
Program.
Response: We are also concerned
about delays associated with the
enrollment process. However, we
recognize that many of the delays are
the result of providers and suppliers not
submitting a complete application at the
time of filing or failing to submit
complete and timely responses to a
contractor’s request for information.
In addition, we believe that it is
appropriate to establish meaningful
Medicare contractor processing
timeliness standards and, as necessary,
update or revise processing standards
through the manual instructions and
through contracts with Medicare
contractors. Finally, while this final rule
establishes an outer boundary for
processing enrollment application, we
fully expect that most enrollment
applications will be processed in
accordance with CMS processing
requirements found in Publication 100–
8, Chapter 10 of the Program Integrity
Manual (PIM). The PIM establishes
processing standards for initial
applications, changes of information,
and reassignments that all Medicare
contractors must follow. Specifically,
we currently require Medicare
contractors to process 80 percent of
initial applications within 60 days, 90
percent of initial applications within
120 days, and 99 percent of initial
applications within 180 days. We also
require Medicare contractors to process
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36453
80 percent of changes of information
and reassignments within 45 days, 90
percent of changes of information and
reassignments within 60 days and 99
percent of such applications within 90
calendar days of receipt.
With the implementation of the
Provider Enrollment, Chain and
Ownership System (PECOS) Web, an
Internet version of the Medicare
enrollment process, in FY 2008, we
have established more stringent
contractor processing timeliness
standards for applications for
enrollment submitted via PECOS Web.
On January 4, 2008, we revised the
processing requirements in Publication
100–8, Section 2, Chapter 10 of the PIM
to establish the following processing
requirements for PECOS Web
applications:
Specifically, we will require Medicare
contractors to process 90 percent of
initial applications within 45 days, 95
percent of initial applications within 60
days, and 99 percent of initial
applications within 90 days. We also
require Medicare contractors to process
80 percent of changes of information
and reassignments within 45 days, 90
percent of changes of information and
reassignments within 60 days and 99
percent of such applications within 90
calendar days of receipt.
Since PECOS Web will improve the
accuracy of applications submitted to
contractors and reduce the time
necessary to receive, verify and make a
final determination regarding an
enrollment action, we believe that the
public should benefit from these
processing efficiencies. Accordingly, we
maintain that establishing a separate
processing time standard for
applications submitted via PECOS Web
is appropriate.
Comment: Several commenters raised
concerns as to whether we will be
changing the processing standards to
non-tiered percentages for processing
initial applications (including
revalidations), as well as with regard to
changes of information (including
reassignments not submitted in
conjunction with an initial enrollment
package).
Response: While we will maintain a
tiered system we are establishing an
outer boundary for the number of days
for processing Medicare enrollment
applications in this final rule, we will
maintain more specific processing
standards in Chapter 10 of the PIM.
Comment: One commenter asked if
the proposed regulation will change the
processing standard found in Section 2
of Chapter 10 of the PIM.
Response: This final rule does not
change the provider enrollment
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processing standards found in Section 2
of Chapter 10 of the PIM.
Comment: One commenter agreed
with the 30-day timeframe for
submitting supporting information as
long as our contractors are required to
follow this same timeframe for
processing enrollment applications.
Response: While we are proposing an
outside limit of 180 days for processing
applications, we have established
shorter processing timeframes in
manual guidance which must be
adhered to by CMS contractors.
However, we believe that 30 days does
not provide contractors with sufficient
time to process all enrollment
applications. While we believe in
holding contractors responsible for
meeting our defined processing
standards, it is essential that providers
and suppliers submit a complete
application at the time of filing in order
to lessen processing timeframes.
Comment: One commenter asked for
clarifications as to whether the 90-day
timeframe requirement for change of
information and reassignment of
payment requests submitted applies to
both fiscal intermediaries, as well as
carriers.
Response: The 90-day processing
standard applies to changes in
information submitted to a fiscal
intermediary/MAC or a change of
information or reassignment submitted
to a carrier/MAC. Therefore,
§ 405.874(h)(3) applies to both providers
and suppliers. We note that DMEPOS
suppliers are required to submit changes
in information to the NSC within 30
days of the changes as specified in
§ 424.57(c)(2).
Comment: One commenter
recommended that we allow academic
medical centers to submit enrollment
applications at least 6 months in
advance of a physician’s start date.
Response: By submitting a complete
enrollment application and all
supporting documentation at the time of
filing, a physician can efficiently enroll
in the Medicare program. Additionally,
with the implementation of PECOS
Web, we believe that physicians will be
able to enroll in a more efficient
manner. Finally, since we require our
contractors to verify the information
provided in the enrollment application,
and this cannot be accomplished if the
physician is not yet working at the
academic medical center, we are not
able to adopt this recommendation.
Comment: One commenter suggested
that the 180-day processing time for
enrollment decisions was not workable
for providers undergoing a change of
ownership (CHOW) as specified in
§ 489.18.
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Response: Since Medicare contractors
can only process applications that are
complete at the time of filing and have
the necessary supporting
documentation, it is essential that
CHOWs are complete when submitted.
When completed applications are
submitted, Medicare contractors will
encounter fewer obstacles in processing
an application. While we are
establishing an outside processing
timeframe in this rule, we have
established more stringent processing
requirements in the manual. We
recognize the importance of processing
CHOWs in a timely manner and will
continue to establish processing
standards in the manual which seek to
ensure continuity of payment.
Comment: While several commenters
offered support for our proposal in
§ 424.535 to preclude provider or
supplier billing for a period of 3 years
after Medicare billing privileges are
revoked, several commenters stated that
a 3-year ban is too long.
Response: We agree that Medicare
contractors should consider the reason
associated with revocation before
determining whether the contractor
should establish a re-enrollment bar for
a provider or supplier. The goal of the
re-enrollment bar is to ensure that
Medicare billing privileges are given to
trustworthy providers and suppliers.
Consequently, if a Medicare contractor
determines that a provider’s or
supplier’s Medicare billing privileges
should be revoked, then we believe that
establishing an enrollment bar is
appropriate. We will provide
contractors with guidance on the
establishment of an enrollment bar via
manual instructions. With this
guidance, we believe that the contractor
has discretion to establish a reenrollment bar from 1 to 3 years
depending on the severity of the basis
for revocation. For example, failure to
respond to revalidation request may
warrant a 1-year ban whereas failure to
report an adverse legal action that could
preclude payment would warrant a 3year ban.
In addition, if a contractor makes a
decision to revoke Medicare billing
privileges, we believe that the duration
of the re-enrollment bar should not be
less than 1 year. Finally, while we
believe that providers and suppliers can
appeal the revocation determination, we
do not believe that providers and
suppliers can appeal the duration of the
re-enrollment bar for Medicare billing
privilege. We also believe that providers
and suppliers have an obligation to
maintain their billing privileges and to
report changes that would preclude
enrollment or continued enrollment in
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accordance with § 410.33(g),
§ 424.57(c)(2), and § 424.520(b). In
addition, we believe that establishing a
re-enrollment bar for Medicare billing
privileges that have been revoked will
help protect the Medicare Trust Funds,
and beneficiaries from potentially
unqualified providers and suppliers.
Comment: One commenter stated that
the 3-year waiting period in proposed
§ 424.502 was a punitive action and is
not within our legal authority, and that
only the OIG has been granted legal
authority to exclude individuals and
entities from the Medicare program.
Response: We believe that we have
the obligation to protect the Medicare
Trust Funds when billing privileges are
revoked. We believe providers and
suppliers whose billing privileges are
revoked should be prevented from
immediately re-entering the program.
Accordingly, we believe that
establishing a re-enrollment bar is
appropriate and within our authority.
Unlike OIG exclusions which apply
government-wide and which generally
last for 5 years or longer, the reenrollment bar only applies to those
billing the Medicare program.
Comment: Several commenters
recommended that we do not revoke a
physician’s billing privileges for 3 years
because the physician did not respond
to a revalidation request.
Response: In the April 21, 2006 final
rule, providers and suppliers learned
about our intent to begin a revalidation
process. Specifically, § 424.515 states
that a provider or supplier (other than
a DMEPOS supplier), must resubmit and
recertify the accuracy of its enrollment
information every 5 years. Therefore,
providers and suppliers that enrolled in
the Medicare program prior to 2003, but
who have not completed a Medicare
enrollment application since then, have
had more than 2 years to come into
voluntary compliance with our
enrollment criteria by submitting a
complete enrollment application. With
this final rule, we are again notifying
physicians, providers, and suppliers
that they may voluntarily complete and
submit a Medicare enrollment
application and the necessary
supporting documentation prior to our
formal request for revalidation.
Accordingly, providers and suppliers
who choose not to come into voluntary
compliance or fail to respond to a
revalidation request in a complete and
timely manner fail to satisfy our
enrollment criteria and may be subject
to revocation of their billing privileges.
Comment: Several commenters
recommended that we allow providers
and suppliers to participate in the
Medicare program if their revocation is
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successfully overturned at a higher level
of appeal.
Response: Section 405.874(d)(3) states
a provider or supplier’s billing
privileges will be reinstated back to the
date that their revocation became
effective if it was reversed at a higher
level of appeal.
Comment: Several commenters
recommended that we clarify that the
period of provider or supplier
ineligibility be linked to the date on
which the supplier had provided a
service to a beneficiary and not the date
that a claim would be received or
processed by a carrier.
Response: We are clarifying that this
is our intent. Revocation actions
concerning provider and supplier
ineligibility are based upon the date on
which the provider or supplier had
furnished a service to a beneficiary and
not the date that a claim was received
or processed by a carrier or MAC.
For example, if a provider submits a
claim for services provided on June 22,
2007, and the beneficiary dies on June
23, 2007, but the claim for the June 22,
2007 services was not received until
August 1, 2007, if any action is taken
regarding this claim, it would be with
regard to the June 22, 2007 date.
Comment: One commenter suggested
that there are several instances where
the date of service being billed could
actually be the day after the date of
death and that an honest billing of the
service could be perceived as fraud, and
therefore cause a provider or supplier to
be incorrectly revoked.
Response: We understand that there
are certain situations when the date of
service may legitimately be the day after
the date of death of the beneficiary.
Accordingly, Medicare contractors and
CMS will review the specific details
associated with each claim before taking
any revocation action.
Comment: We received several
comments regarding implementation of
the proposed changes to be set forth at
§ 424.535(a)(8) which allows Medicare
contractors to revoke Medicare billing
privileges when a provider or supplier
submits a claim or claims for services
that could not have been furnished to a
beneficiary, where the commenter
believed there was not enough guidance
given to the contractors to filter these
claims which could cause overburdened
contractors to implement this policy too
widely.
Response: CMS, not a Medicare
contractor, will make the determination
for revocation under the authority at
§ 424.535(a)(8). We will direct
contractors to use this basis of
revocation after identifying providers or
suppliers that have these billing issues.
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We have found numerous examples of
situations where a physician claims to
have furnished a service to a beneficiary
more than a month after their recorded
death, or when the provider or supplier
was out of State when the supposed
services had been furnished. In these
instances, the provider has billed the
Medicare program for services which
were not provided and has submitted
Medicare claims for service to a
beneficiary who could not have received
the service which was billed. This
revocation authority is not intended to
be used for isolated occurrences or
accidental billing errors. Rather, this
basis for revocation is directed at
providers and suppliers who are
engaging in a pattern of improper
billing.
In making a revocation determination
under § 424.535(a)(8), we will make the
revocation determination based upon
information presented by a Medicare
contractor, a CMS Regional Office, or
one of our Program Integrity field
offices. We believe that it is both
appropriate and necessary that we have
the ability to revoke billing privileges
when services could not have been
furnished by a provider or supplier. We
recognize the impact that this
revocation has, and a revocation will
not be issued unless sufficient evidence
demonstrates abusive billing patterns.
Accordingly, we will not revoke billing
privileges under § 424.535(a)(8) unless
there are multiple instances, at least
three, where abusive billing practices
have taken place. Furthermore,
providers and suppliers may appeal a
contractor revocation using the process
outlined in part 498 if they believe that
they were unduly revoked. In
conclusion, we believe that providers
and suppliers are responsible for the
claims they submit or the claims
submitted on their behalf. We believe
that it is essential that providers and
suppliers take the necessary steps to
ensure they are billing appropriately for
services furnished to Medicare
beneficiaries.
Comment: Several commenters
believed that contractors would be
issuing revocations based upon the
submission of claims for services that
could not be delivered.
Response: As stated above, we will
instruct Medicare contractors to issue a
revocation under § 424.535(a)(8).
Comment: One commenter suggested
several procedural changes regarding
the processing of enrollment
applications; such as, withdrawing an
application and reopening a closed
enrollment decision, be included in this
regulation as opposed to our original
procedural proposals.
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Response: As outlined in § 424.510,
the current enrollment application
procedures allow providers and
suppliers a clear means to complete and
submit enrollment applications with the
necessary documentation to participate
in the Medicare program. Prospective
providers or suppliers are responsible
for obtaining the necessary
documentation that demonstrates that
they meet the program requirements for
their provider or supplier type. If a
provider or supplier cannot supply the
necessary documentation at the time of
filing or in response to a contractor
request, then the contractor is required
to reject their application and the
prospective provider or supplier must
begin the enrollment process anew.
Finally, a prospective provider or
supplier may withdraw their Medicare
enrollment application at any time by
informing the designated contractor in
writing of the withdrawal of the
application. A withdrawal request must
be made by the applicant or the
Authorized Official as defined in
§ 424.502 and in the Medicare
enrollment application (CMS–855).
Unlike the claims appeals process
where minor errors and omissions can
be resolved though the reopening
process in an effective and efficient
manner, the issues involved in Provider
Enrollment denials and revocations do
not readily lend themselves to the
reopening process. Accordingly, we
have not adopted a reopening procedure
in this final rule.
Comment: One commenter
recommended that we revise our 2002
‘‘Do Not Forward’’ policy because of the
change in processing timeframes for
enrollment applications.
Response: We believe this issue is
outside the scope of the proposed rule
and can not be addressed in this final
rule.
Comment: One commenter
recommended that if we make a change
in the Medicare enrollment application
that we use the processing guidelines in
effect at the time of the postmark date
so that the application will be treated as
submitted prior to the implementation
date.
Response: If we make a change in the
Medicare enrollment application in the
future, we will establish a transition
period between the use of the prior
version of the application and the new
version of the application.
Comment: One commenter stated that
electronic funds transfer (EFT) should
be developed in concert with the CMS–
855 transaction standard to ensure that
there is a clear connection between the
two files.
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Response: We believe this issue is
outside the scope of the proposed rule
and can not be addressed in this final
rule.
Comment: One commenter urged us
to clarify that the reassignment
exception still exists with regard to EFT
which currently exempts individuals
reassigning their benefits to a group
practice from the EFT requirement.
Response: Individuals reassigning all
of their benefits to a group practice are
still exempt from the EFT requirement.
We will update its manuals to state that
only individuals and organizations
receiving payments directly must
receive them through EFT.
Comment: One commenter suggested
that we consult with hospital-based
faculty practices to determine the best
way to implement EFT in this particular
setting.
Response: We will continue to
conduct outreach efforts to ensure that
all providers and suppliers are informed
about EFT policies.
Comment: One commenter
recommended that adequate notification
and education be provided to all who
have chosen or are required to accept
funds via EFT.
Response: We will continue to
conduct outreach efforts to ensure that
all providers and suppliers are informed
about EFT policies. We believe this
issue is outside the scope of the
proposed rule and can not be addressed
in this final rule.
Comment: One commenter
recommended that notice of
precertification completion be provided
to group practices prior to the payment
of funds via EFT.
Response: We believe this issue is
outside the scope of the proposed rule
and can not be addressed in this final
rule.
Comment: One commenter stated we
should not terminate a provider
agreement when billing privileges are
revoked.
Response: In the April 21, 2006 final
rule, we stated in § 424.545(a) that the
termination of both the provider
agreement and billing privileges will
happen concurrently. Accordingly, we
believe that a provider cannot retain a
provider agreement if its billing
privileges have been revoked.
Comment: One commenter suggested
that we amend the definition of supplier
because they believed that the term
ambulance service provider may not
include suppliers of ambulance
services.
Response: While we are not adopting
this recommendation, we clarify in
section IV. of this final rule (Provisions
of the Final Regulation) that an
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ambulance service provider includes all
providers and suppliers of ambulance
services.
Comment: One commenter
recommended that we conduct
increased outreach and education efforts
for providers, suppliers and contractor
enrollment staff.
Response: We will undertake the
necessary steps to ensure that our
contractors understand these new
provisions and apply them consistently.
In addition to publishing this final rule,
we will issue operational guidance to
our Medicare contractors.
IV. Provisions of the Final Regulation
Based on public comments, we are
adopting the provisions of the proposed
rule as final with the following changes:
We are amending the provisions of this
final rule to apply to all providers and
suppliers, including DMEPOS suppliers.
In § 405.802, we have added a
definition of prospective provider.
In § 405.874(a), we amended the
proposed language and adopted the
provision that if a carrier, fiscal
intermediary, National Supplier
Clearinghouse (NSC) or MAC denies a
provider’s or supplier’s enrollment
application, then the carrier, fiscal
intermediary, NSC or MAC must notify
the provider or supplier by mail. The
notice must include the following: (1)
The reason for denial in sufficient detail
to allow the provider or supplier to
understand the nature of its
deficiencies; (2) the right to appeal in
accordance with part 498; and (3) the
address to which the written appeal
must be mailed.
In § 405.874(b)(1), we adopted the
provision which clarified that if CMS or
a CMS contractor, (that is, a carrier,
fiscal intermediary, NSC or MAC)
revokes a provider’s or supplier’s
Medicare billing privileges, then CMS or
its contractor must notify the provider
or supplier by mail and that the notice
must include—(1) The reason for the
revocation in sufficient detail for the
provider or supplier to understand the
nature of its deficiencies; (2) the right to
appeal in accordance with part 498 of
this chapter; (3) the address to which
the written appeal must be mailed.
In § 405.874(b)(2), we adopted the
provision to separate the procedures in
existing § 405.874(a) and § 405.874(b).
In addition, we adopted the provision
clarifying that a revocation of provider’s
or supplier’s billing privileges that is
based on a Federal exclusion or
debarment is effective with the effective
date of the exclusion or debarment.
Moreover, if CMS or a CMS contractor
revokes Medicare billing privileges,
then we would not revoke an individual
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or organization’s National Provider
Identifier (NPI).
In § 405.874(b)(3), we modified our
proposed provision to clarify that
providers and suppliers are not paid for
items or services furnished after the
effective date of revocation. We
removed proposed § 405.874(b)(3)(i)
because it was not applicable to
revocation of billing privileges.
Concerning DMEPOS suppliers, section
1834(j)(1) of the Act states that, with the
exception of medical equipment and
supplies furnished incident to a
physician’s service, no payment may be
made by Medicare for items and
supplies unless the supplier has active
Medicare billing privileges. We also
adopted the provision that claims
submitted to carriers, fiscal
intermediaries, NSC or MACs for items
or services furnished during a period of
provider or supplier ineligibility are to
be rejected by the carrier or fiscal
intermediary and not denied.
In § 405.874(c)(1), we adopted the
provision that a provider’s or supplier’s
appeal rights would follow the
processes detailed in part 498. Generally
denials or revocations issued by a fiscal
intermediary would be handled by a
CMS regional office (RO), and denials
and revocations by carriers, including
the NSC, would be handled by a carrier
hearing officer. In those cases where a
MAC issues a denial or revocation, the
reconsideration would be handled by
the CMS RO or a contractor hearing
officer depending upon the provider or
supplier type. The CMS RO’s will
generally be handling the Medicare Part
A reconsiderations and the contractor
hearing officer will generally be
handling the Medicare Part B
reconsiderations.
In § 405.874(d), we adopted the
revisions to this section to reflect that
claims for services furnished to
Medicare beneficiaries during a period
in which the provider’s or supplier’s
billing privileges were not effective are
rejected and not denied. If a provider or
supplier is determined not to have
qualified for billing privileges in one
period but qualified in another,
contractors process claims for services
furnished to beneficiaries during the
period for which the provider or
supplier was Medicare-qualified.
Subpart C of this part sets forth the
requirements for the recovery of
overpayments. The appeals process for
denied claims should not apply if a
provider or supplier does not have
billing privileges.
In § 405.874(d)(3), we adopted the
provision that when revocation of a
provider’s or supplier’s billing
privileges are reversed upon appeal, the
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provider’s or supplier’s billing
privileges are reinstated back to the date
that the revocation became effective.
In § 405.874(d)(4), we adopted the
provision that if a denial of a provider’s
or supplier’s billing privileges is
reversed upon appeal, then the appeal
decision establishes the date that the
provider’s or supplier’s billing
privileges will become effective.
In § 405.874(e), we adopted the
provision that if a provider or supplier
completes a corrective action plan and
provides sufficient evidence to the
carrier, fiscal intermediary, NSC or
MAC that it has complied fully with the
Medicare requirements, the carrier,
fiscal intermediary or MAC may
reinstate the supplier’s billing
privileges.
In § 405.874(f) we adopted the
provision changing the effective date for
DMEPOS supplier’s billing privileges. If
the NSC, NSC hearing officer, or ALJ
determines that a DMEPOS supplier’s
denied enrollment application meets the
standards in § 424.57 of this chapter and
any other requirements that may apply
(for example, reinstatement after an OIG
exclusion), the determination
establishes the effective date of the
billing privileges as not earlier than the
date the carrier made the determination
to deny the supplier’s enrollment
application. Claims are rejected for
services furnished before that effective
date.
In § 405.874(g), we adopted the
provision that a provider or supplier
succeeding in having its enrollment
application denial or billing privileges
revocation reversed, or in having its
billing privileges reinstated, may submit
claims to the CMS contractor for
services furnished during periods of
Medicare qualification, subject to the
limitations in § 424.44 of this chapter,
regarding the timely filing of claims.
In § 424.510(d)(2)(iv), we adopted the
provision that at the time of enrollment,
an enrollment change request or
revalidation, including reenrollment of
DMEPOS suppliers, providers and
suppliers shall submit the CMS–588
form to receive payments via electronic
funds transfer (EFT) if they are not
already receiving payments via EFT.
Consistent with the authority under
31 U.S.C. 3332(f)(1), all Federal
payments, including Medicare
payments to providers and suppliers,
shall be made by electronic funds
transfer (EFT). Further, under 31 U.S.C.
3332(g), each recipient of Federal
payments required to be made by
electronic funds transfer shall designate
1 or more financial institutions or other
authorized agents to which the
payments shall be made and provide the
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information to CMS. While the statutory
provisions at 31 CFR part 208 govern
the Department of Treasury, they apply
to all Federal government agencies.
Consequently, we want to clarify that
the EFT requirement applies to
providers and suppliers enrolling in the
Medicare program or making changes to
enrollment. We are requiring EFT
payments for the following: (1)
Providers and suppliers initially
enrolling in the Medicare program; (2)
providers and suppliers submitting a
CMS–855 change request who are not
currently receiving payments via EFT;
(3) provider and suppliers responding to
a revalidation or DMEPOS re-enrollment
request; and (4) when CMS changes a
Medicare contractor for a State or
contracting jurisdiction and the
provider or supplier was already
receiving payments via EFT. We believe
that providers and suppliers already
receiving payments via EFT should
continue to receive payments via EFT
when CMS changes a Medicare
contractor for a State or contracting
jurisdiction. We believe that requiring
providers and suppliers who were
already receiving Medicare payments
via EFT prior to a change in Medicare
contractors is consistent with the
provisions of the proposed rule and
does not impose a consequential burden
on these providers and suppliers. In
addition, we believe an enrolled
provider or supplier who is already
receiving Medicare payments
electronically is not required to submit
the CMS–588 with a change in
enrollment unless the provider or
supplier is seeking to change its
depository information. Finally, we will
continue to encourage all providers and
suppliers to switch to EFT payments
voluntarily.
In § 424.545(a), we adopted the
following provisions:
• Redesignated the first sentence of
current paragraph (a) as the introductory
text and revised that text to remove the
reference to part 405 subpart H.
• Redesignated the second sentence
of current paragraph (a) as paragraph
(a)(1)(i).
• Added paragraph (a)(1)(ii) to clarify
that if a provider or supplier appeals
both of these sanctions, then both
matters will be resolved using a single
appeals process.
• Redesignated the last sentence of
current paragraph (a) as paragraph
(a)(2).
In § 405.874(h), we adopted the
provision that established deadlines for
the processing of provider enrollment
actions. We adopted the provision that
contractors will process initial
determinations and revalidations within
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36457
180 days of receipt and that carriers,
fiscal intermediaries or MACs process
change-of-information and reassignment
of payment requests within 90 days of
receipt.
In § 424.525(a)(1) and (a)(2), we
adopted the provisions that state the
reasons for rejecting enrollment
applications by reducing the amount of
time that a provider or supplier must
furnish complete information requested
by a contractor from 60 to 30 days.
Additionally, we adopted the provision
for a reduction from 60 to 30 days for
the period allowed to furnish all
supporting documentation for
submitting their enrollment application.
In this final rule, we are also making
conforming changes in paragraph (b) of
this section (that is, changing 60 days to
30 days).
In § 424.535(a)(8), we adopted the
provision that allows Medicare FFS
contractors to revoke Medicare billing
privileges when instructed to do so by
CMS when a provider or supplier
submits a claim or claims for services
that could not have been furnished to a
beneficiary. We have found numerous
examples of situations where a
physician or other practitioner has
billed for services furnished to
beneficiaries that are undeliverable,
including but not limited to situations
where the beneficiary was deceased, the
directing physician or beneficiary was
not in the State or country when
services were furnished, or when the
beneficiary was in another setting where
these services could not be
administered, or the equipment
necessary for testing was not present
where the testing is said to have
occurred.
We believe that this new revocation
authority is consistent with the other
types of revocations already used by
CMS and its contractors under
§ 424.535. Further, providers and
suppliers may appeal a contractor
revocation using the process outlined in
part 498.
This basis for revocation is essential
to the efficient operation of the
Medicare program, because it will
enable us to take an important step in
protecting the expenditure of public
monies for service providers whose
motive and billing practices are
questionable, at best, and at worst, of a
sort that might prompt an aggressive
response from the law enforcement
community. We also want to alert
providers and suppliers that we may be
proposing other provisions related to
revocation of providers and suppliers in
the calendar year 2009 physician fee
schedule proposed rule.
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In § 424.535(b)(2), we adopted the
provision to establish a re-enrollment
bar of not less than 1 year and not
greater than 3 years when a provider or
supplier’s Medicare billing privileges
are revoked. Specifically, we adopted
the provision that when a provider or
supplier, including all authorized
officials, delegated officials and
practitioners, is revoked for any of the
reasons listed at § 424.535, that the
provider, supplier, delegated official or
authorizing official be prohibited from
enrolling in the Medicare program for a
period of not less than 1 year but not
greater than 3 years. While we have
adopted a provision to establish a reenrollment bar for 1 year but not greater
than 3 years, this enrollment bar does
not preclude CMS or its contractor from
denying re-enrollment if a provider or
supplier was convicted of felony within
the preceding 10-year period as
described in § 424.530(a)(3) or is not in
compliance with any other enrollment
criteria.
In § 498.1(g), we adopted the
provision for an ALJ hearing, and
judicial review for any provider or
supplier whose application for
enrollment or reenrollment in Medicare
has been denied or whose billing
privileges have been revoked.
In § 498.2—
• Finalizing our definition of a
‘‘supplier’’ to include the following: (1)
A supplier of DMEPOS; ambulance
service provider; independent
diagnostic testing facility; physician;
and other practitioner such as physician
assistant; and (2) remove the reference
to ‘‘prospective supplier.’’ To further
clarify the provisions applicable to
providers and suppliers, we have added
the definition of provider and
prospective provider to § 405.802. We
also note that we made technical edits
to the definitions of supplier in
§ 405.802 and § 498.2.
• Revised the definition of provider
to (1) remove the reference to
prospective provider; and (2) make
technical changes. These technical
changes include correcting the term
‘‘hospital transplant center’’ to read
‘‘hospital, transplant center’’ and
removing the phrase ‘‘that has in effect
an agreement to participate in
Medicare’’.
• Added new definitions for
‘‘prospective supplier,’’ ‘‘prospective
provider,’’ largely based upon
comments received. Since applicants
(prospective provider and suppliers)
who are not enrolled in the Medicare
program, still are afforded appeal rights
based on an enrollment denial, we
maintain that it is important to clarify
that any prospective applicant (provider
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or supplier) is afforded appeal rights
through this process.
We also adopted the provision to
remove the definition of the ‘‘Office of
Hearings and Appeals (OHA)’’ because
the function of this office has been
moved from the Social Security
Administration to the DHHS.
Additionally, we adopted the provision
that revised the definition of ‘‘affected
party’’ to specify that it includes CMS
or a CMS contractor.
In § 498.5, we adopted the provision
that revised this section by adding a
new paragraph (l) to clarify the
administrative process that would be
used by a prospective provider, existing
provider, prospective supplier or
existing supplier dissatisfied with an
initial determination or revised initial
determination related to the denial or
revocation of Medicare billing
privileges.
In § 498.5(f)(2), we adopted the
provision to be consistent with the
change in § 498.1(g). This implements
the mandate of section 936(a)(2) of the
MMA regarding judicial review. We
have adopted these standards because
the FFS contractors need sufficient time
to adjudicate the facts and make a
reasoned Medicare enrollment decision.
Moreover, while we established an
outside limit for processing these
applications, the vast majority of these
decisions are made within 120 days.
In § 498.22(a), we adopted the
provision to add that we have delegated
authority to our contractors to
reconsider an initial determination. We
also are adopting the provision to revise
§ 498.22(b)(1) to state that a
reconsideration request is to be filed
with CMS or with the State survey
agency, or, in the case of prospective
suppliers, the entity specified in the
notice of initial determination.
Additionally, we adopted the provision
at § 498.44 to remove the term
‘‘Associate Commissioner for Hearings
and Appeals,’’ and we have replaced it
with the term ‘‘Secretary,’’ because this
function is no longer under the Social
Security Administration; it is now
under the DHHS.
In § 405.874(c)(2), we adopted the
provision which clarifies that a provider
or supplier is required to prove that it
is in compliance with all Medicare
requirements for billing privileges, and
that the Medicare FFS contractor
incorrectly denied or revoked the
supplier’s billing privileges. At § 498.56,
we added a new paragraph (e) that
specifies the ‘‘good cause’’ exception to
the admission of new evidence at the
ALJ level of appeal.
In § 498.78(a), we adopted the
proposal to delete the provision that an
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affected party concur in writing or on
the record with a CMS or OIG request
for remand. We contend that the appeals
process is enhanced by allowing an ALJ
to remand a provider enrollment case to
the Medicare FFS contractor when CMS
requests a remand. Further, we believe
that a remand request could result in
either a favorable decision to the
appellant or in the administrative record
being complete.
In § 498.79, we adopted the provision
that when a request for an ALJ hearing
is filed after CMS or a FFS contractor
has denied an enrollment application,
that an ALJ must issue a decision,
dismissal order or remand to CMS, as
appropriate, no later than 180 days after
the initial request for a hearing.
We revised § 498.86 to prohibit
providers and suppliers from submitting
new provider enrollment issues or
evidence at the DAB level of review.
Finally, in § 498.88(g), we adopted the
provision that when a request for a
Board review is filed after an ALJ has
issued a decision or dismissal order,
that the Board must issue a decision,
dismissal order or remand to the ALJ, as
appropriate, no later than 180 days after
the appeal was received by the Board.
V. Collection of Information
Requirements
Under the Paperwork Reduction Act
of 1995 (PRA), agencies are required to
provide a 30-day notice in the Federal
Register and solicit public comment
before a collection of information
requirement is submitted to the Office of
Management and Budget (OMB) for
review and approval. In order to fairly
evaluate whether an information
collection should be approved by OMB,
section 3506(c)(2)(A) of the PRA
requires that we solicit comments on the
following issues:
• Whether the information collection
is necessary and useful to carry out the
proper functions of the agency;
• The accuracy of the agency’s
estimate of the information collection
burden;
• The quality, utility, and clarity of
the information to be collected; and
• Recommendations to minimize the
information collection burden on the
affected public, including automated
collection techniques. However, we
believe the information collection
activities referenced in § 405.874 are
exempt under the terms of the PRA for
the following reasons:
• As defined in 5 CFR 1320.4(a)(2),
information collections conducted or
sponsored during the conduct of
criminal or civil action, or during the
conduct of an administrative action,
investigation, or audit involving an
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agency against specific individuals or
entities are exempt from the PRA.
• As described in 5 CFR 1320.3(h)(9),
facts or opinions obtained or solicited
through nonstandardized follow-up
questions designed to clarify responses
to approved collections, are exempt
from the PRA; and
• Nonstandardized information
collections directed to less than 10
persons do not constitute information
collections as outlined in 5 CFR
1320.3(c)(4).
We believe that the collection
requirements are part of the
administrative process, and collected in
a nonstandardized manner. Since each
case will be different, based on the
reasons for denial or revocation, and
evidence presented, they fall under
these exceptions.
If you comment on any of these
information collection and
recordkeeping requirements, please mail
copies directly to the following: Centers
for Medicare and Medicaid Services,
Office of Strategic Operations and
Regulatory Affairs, Regulations
Development Group, Attn.: William
Parham, CMS–6003–F, Room C4–26–05,
7500 Security Boulevard, Baltimore, MD
21244–1850; and Office of Information
and Regulatory Affairs, Office of
Management and Budget, Room 10235,
New Executive Office Building,
Washington, DC 20503. Attn.: Carolyn
Lovett, CMS Desk Officer, CMS–6003–F,
carolyn_lovett@omb.eop.gov. Fax (202)
395–6974.
VI. Regulatory Impact Statement
We have examined the impact of this
rule as required by Executive Order
12866 (September 1993, Regulatory
Planning and Review), the Regulatory
Flexibility Act (RFA) (September 19,
1980, Pub. L. 96–354), section 1102(b) of
the Social Security Act, the Unfunded
Mandates Reform Act of 1995 (Pub. L.
104–4), and Executive Order 13132 on
Federalism, and the Congressional
Review Act (U.S.C. 804(s)).
Executive Order 12866 directs
agencies to assess all costs and benefits
of available regulatory alternatives and,
if regulation is necessary, to select
regulatory approaches that maximize
net benefits (including potential
economic, environmental, public health
and safety effects, distributive impacts;
and equity). A regulatory impact
analysis (RIA) must be prepared for
major rules with economically
significant effects ($100 million or more
in any 1 year). This rule does not reach
the economic threshold and thus is not
considered a major rule.
The RFA requires agencies to analyze
options for regulatory relief for small
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businesses. For purposes of the RFA,
small entities include small businesses,
nonprofit organizations, and
government agencies. Most hospitals
and most other providers and suppliers
are small entities, either by nonprofit
status or by having revenues of $6.5 to
$31.5 million in any one year.
Individuals and States are not included
in the definition of a small entity. We
are not preparing an analysis for the
RFA because we have determined that
this rule will not have a significant
economic impact on a substantial
number of small entities.
We maintain that this final rule would
not have an adverse impact on small
entities; in fact, it would afford small
suppliers a measure of protection
against adverse actions by us, and
extend protection to a larger group of
suppliers beyond the DMEPOS
suppliers currently covered under
§ 405.874. Because this final rule would
merely clarify, expand, and update our
current policy and administrative
appeal rights, we anticipate slight, if
any, economic impact on small entities.
According to data submitted to us by
carriers in calendar year 2003,
approximately 166,500 enrollment
applications were submitted to the
Medicare carriers by suppliers seeking
to receive billing privileges. We believe
that a vast majority of these applicants
were small businesses. Of those
applications, approximately 2,000 were
denied, and approximately 200
applicants requested a reconsideration.
Because we have already granted appeal
rights to the affected suppliers via
instructions to carriers, we estimate that
this regulation would have minimal
impact on carrier workloads.
In addition, section 1102(b) of the Act
requires us to prepare a regulatory
impact analysis if a rule may have a
significant impact on the operations of
a substantial number of small rural
hospitals. This analysis must conform to
the provisions of section 604 of the
RFA. For purposes of section 1102(b) of
the Act, we define a small rural hospital
as a hospital that is located outside of
a Metropolitan Statistical Area and has
fewer than 100 beds. We are not
preparing an analysis for section 1102(b)
of the Act because we have determined
that this final rule will not have a
significant impact on the operations of
a substantial number of small rural
hospitals. There is no negative impact
on the program or on small businesses.
Section 202 of the Unfunded
Mandates Reform Act of 1995 also
requires that agencies assess anticipated
costs and benefits before issuing any
rule that may result in expenditure in
any 1 year by State, local, or tribal
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36459
governments, in the aggregate, or by the
private sector, of $120 million. This rule
does not mandate expenditures by
either the governments mentioned or
the private sector, therefore no analysis
is required.
Executive Order 13132 establishes
certain requirements that an agency
must meet when it promulgates a
proposed rule (and subsequent final
rule) that imposes substantial direct
requirement costs on State and local
governments, preempts State law, or
otherwise has Federalism implications.
Since this regulation does not impose
any costs on State or local governments,
the requirements of E.O. 13132 are not
applicable.
In accordance with the provisions of
Executive Order 12866, this regulation
was reviewed by the Office of
Management and Budget.
Lists of Subjects
42 CFR Part 405
Administrative practice and
procedure, Health facilities, Health
professions, Kidney diseases, Medical
devices, Medicare, Reporting and
recordkeeping requirements, Rural
areas, X-rays.
42 CFR Part 424
Emergency medical services, Health
facilities, Health professions, Medicare
Reporting and recordkeeping
requirements.
42 CFR Part 498
Administrative practice and
procedure, Health facilities, Health
professions, Medicare, Reporting and
recordkeeping requirements.
I For the reasons set forth in the
preamble, the Centers for Medicare &
Medicaid Services amends 42 CFR
chapter IV as set forth below:
PART 405—FEDERAL HEALTH
INSURANCE FOR THE AGED AND
DISABLED
1. The authority citation for Part 405,
subpart H, continues to read as follows:
I
Authority: Sections 1102, 1842(b)(3)(C),
1869(b), and 1871 of the Social Security Act
(42 U.S.C. 1302, 1395u(b)(3)(C), 1395ff(b) and
1395hh).
Subpart H—Appeals Under the
Medicare Part B Program
2. Section 405.802 is amended by
adding the definitions of ‘‘provider’’,
‘‘prospective provider’’, ‘‘prospective
supplier’’ and ‘‘supplier’’ in
alphabetical order to read as follows:
I
§ 405.802
Definitions.
*
*
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Prospective provider means any of the
entities specified in the definition of
provider under § 498.2 of this chapter
that seeks to be approved for coverage
of its services by Medicare.
Prospective supplier means any of the
listed entities specified in the definition
of supplier specified in this section that
seeks to be approved for coverage of its
services under Medicare.
Provider means either of the
following:
(1) Any of the following entities that
have in effect an agreement to
participate in Medicare:
(i) Hospital.
(ii) Transplant center.
(iii) Critical access hospital (CAH).
(iv) Skilled nursing facility (SNF).
(v) Comprehensive outpatient
rehabilitation facility (CORF).
(vi) Home health agency (HHA).
(vii) Hospice.
(viii) Religious nonmedical health
care institution (RNHCI).
(2) Any of the following entities that
have in effect an agreement to
participate in Medicare but only to
furnish outpatient physical therapy or
outpatient speech pathology services.
(i) Clinic.
(ii) Rehabilitation agency.
(iii) Public health agency.
*
*
*
*
*
Supplier means any of the following
entities:
(1) An independent laboratory.
(2) Supplier of durable medical
equipment Prosthetics, orthotics, or
supplies (DMEPOS).
(3) Ambulance service provider.
(4) Independent diagnostic testing
facility.
(5) Physician or other practitioner
such as physician assistant.
(6) Physical therapist in independent
practice.
(7) Clinical laboratories.
(8) Supplier of portable X-ray
services.
(9) Rural health clinic (RHC).
(10) Federally qualified health center
(FQHC).
(11) Ambulatory surgical center
(ASC).
(12) An entity approved by CMS to
furnish outpatient diabetes selfmanagement training.
(13) End-stage renal disease (ESRD)
treatment facility that is approved by
CMS as meeting the conditions for
coverage of its services.
*
*
*
*
*
I 3. Section 405.874 is revised to read
as follows:
§ 405.874 Appeals of CMS or a CMS
contractor.
A CMS contractor’s (that is, a carrier,
Fiscal Intermediary or Medicare
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Administrative Contractor (MAC))
determination that a provider or
supplier fails to meet the requirements
for Medicare billing privileges.
(a) Denial of a provider or supplier
enrollment application. If CMS or a
CMS contractor denies a provider’s or
supplier’s enrollment application, CMS
or the CMS contractor must notify the
provider or supplier by certified mail.
The notice must include the following:
(1) The reason for the denial in
sufficient detail to allow the provider or
supplier to understand the nature of its
deficiencies.
(2) The right to appeal in accordance
with part 498 of this chapter.
(3) The address to which the written
appeal must be mailed.
(b) Revocation of Medicare billing
privileges—
(1) Notice of revocation. If CMS or a
CMS contractor revokes a provider’s or
supplier’s Medicare billing privileges,
CMS or a CMS contractor must notify
the supplier by certified mail. The
notice must include the following:
(i) The reason for the revocation in
sufficient detail for the provider or
supplier to understand the nature of its
deficiencies.
(ii) The right to appeal in accordance
with part 498 of this chapter.
(iii) The address to which the written
appeal must be mailed.
(2) Effective date of revocation. The
revocation of a provider’s or supplier’s
billing privileges is effective 30 days
after CMS or the CMS contractor mails
the notice of its determination to the
provider or supplier. A revocation based
on a Federal exclusion or debarment is
effective with the date of the exclusion
or debarment.
(3) Payment after revocation.
Medicare does not pay and the CMS
contractor rejects claims for services
submitted with a service date on or after
the effective date of a provider’s or
supplier’s revocation.
(c) Appeal rights. (1) A provider or
supplier may appeal the initial
determination to deny a provider or
supplier’s enrollment application, or if
applicable, to revoke current billing
privileges by following the procedures
specified in part 498 of this chapter.
(2) The reconsideration of a
determination to deny or revoke a
provider or supplier’s Medicare billing
privileges will be handled by a CMS
Regional Office or a contractor hearing
officer not involved in the initial
determination.
(3) Providers and suppliers have the
opportunity to submit evidence related
to the enrollment action. Providers and
suppliers must, at the time of their
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Fmt 4700
Sfmt 4700
request, submit all evidence that they
want to be considered.
(4) If supporting evidence is not
submitted with the appeal request, the
contractor contacts the provider or
supplier to try to obtain the evidence.
(5) If the provider or supplier fails to
submit this evidence before the
contractor issues its decision, the
provider or supplier is precluded from
introducing new evidence at higher
levels of the appeals process.
(d) Impact of reversal of contractor
determinations on claims processing.
(1) Claims for services furnished to
Medicare beneficiaries during a period
in which the supplier billing privileges
were not effective are rejected.
(2) If a supplier is determined not to
have qualified for billing privileges in
one period but qualified in another,
Medicare contractors process claims for
services furnished to beneficiaries
during the period for which the supplier
was Medicare-qualified. Subpart C of
this part sets forth the requirements for
the recovery of overpayments.
(3) If a revocation of a supplier’s
billing privilege is reversed upon
appeal, the supplier’s billing privileges
are reinstated back to the date that the
revocation became effective.
(4) If the denial of a supplier’s billing
privileges is reversed upon appeal and
becomes binding, then the appeal
decision establishes the date that the
supplier’s billing privileges become
effective.
(e) Reinstatement of provider or
supplier billing privileges following
corrective action. If a provider or
supplier completes a corrective action
plan and provides sufficient evidence to
the CMS contractor that it has complied
fully with the Medicare requirements,
the CMS contractor may reinstate the
provider’s or supplier’s billing
privileges. The CMS contractor may pay
for services furnished on or after the
effective date of the reinstatement. The
effective date is based on the date the
provider or supplier is in compliance
with all Medicare requirements. A CMS
contractor’s refusal to reinstate a
supplier’s billing privileges based on a
corrective action plan is not an initial
determination under part 498 of this
chapter.
(f) Effective date for DMEPOS
supplier’s billing privileges. If a CMS
contractor, contractor hearing officer, or
ALJ determines that a DMEPOS
supplier’s denied enrollment
application meets the standards in
§ 424.57 of this chapter and any other
requirements that may apply, the
determination establishes the effective
date of the billing privileges as not
earlier than the date the carrier made
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the determination to deny the DMEPOS
supplier’s enrollment application.
Claims are rejected for services
furnished before that effective date.
(g) Submission of claims. A provider
or supplier succeeding in having its
enrollment application denial or billing
privileges revocation reversed in a
binding decision, or in having its billing
privileges reinstated, may submit claims
to the CMS contractor for services
furnished during periods of Medicare
qualification, subject to the limitations
in § 424.44 of this chapter, regarding the
timely filing of claims. If the claims
previously were filed timely but were
rejected, they are considered filed
timely upon resubmission. Previously
denied claims for items or services
rendered during a period of denial or
revocation may be resubmitted to CMS
within 1 year after the date of
reinstatement or reversal.
(h) Deadline for processing provider
enrollment initial determinations.
Contractors approve or deny complete
provider or supplier enrollment
applications to approval or denial
within the following timeframes:
(1) Initial enrollments. Contractors
process new enrollment applications
within 180 days of receipt.
(2) Revalidation of existing
enrollments. Contractors process
revalidations within 180 days of receipt.
(3) Change-of-information and
reassignment of payment request.
Contractors process change-ofinformation and reassignment of
payment requests within 90 days of
receipt.
PART 424—CONDITIONS FOR
MEDICARE PAYMENT
4. The authority citation for part 424
continues to read as follows:
I
Authority: Secs. 1102 and 1871 of the
Social Security Act (42 U.S.C. 1302 and
1395hh).
5. Section 424.510 is amended by
adding new paragraphs (d)(2)(iv) and (e)
to read as follows:
I
§ 424.510 Requirements for enrolling in
the Medicare program.
jlentini on PROD1PC65 with RULES
*
*
*
*
*
(d) * * *
(2) * * *
(iv) At the time of enrollment, an
enrollment change request, revalidation
or change of Medicare contractors where
the provider or supplier was already
receiving payments via EFT, providers
and suppliers must agree to receive
Medicare payments via EFT, if not
already receiving payment through EFT.
In order to receive Medicare payments
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36461
via EFT, providers and suppliers must
submit the CMS–588 form.
*
*
*
*
*
(e) Providers and suppliers must—
(1) Agree to receive Medicare
payment via electronic funds transfer
(EFT) at the time of enrollment,
revalidation, change of Medicare
contractors where the provider or
supplier was already receiving
payments via EFT or submission of an
enrollment change request; and
(2) Submit the CMS–588 form to
receive Medicare payment via electronic
funds transfer.
I 6. Section 424.525 is amended by—
I A. Republishing paragraph (a)
introductory text.
I B. Revising paragraphs (a)(1), (a)(2)
and (b).
The revisions read as follows:
were furnished, or when the equipment
necessary for testing is not present
where the testing is said to have
occurred.
(b) * * *
(c) Reapplying after revocation. After
a provider, supplier, delegated official,
or authorizing official has had their
billing privileges revoked, they are
barred from participating in the
Medicare program from the effective
date of the revocation until the end of
the re-enrollment bar. The re-enrollment
bar is a minimum of 1 year, but not
greater than 3 years depending on the
severity of the basis for revocation.
*
*
*
*
*
I 8. Section 424.545 is amended by
revising paragraph (a) to read as follows:
§ 424.525 Rejection of a provider or
supplier’s enrollment application for
Medicare enrollment.
(a) General. A prospective provider or
supplier that is denied enrollment in the
Medicare program, or a provider or
supplier whose Medicare enrollment
has been revoked may appeal CMS’
decision in accordance with part 498,
subpart A of this chapter.
(1) Appeals resulting in the
termination of a provider agreement. (i)
When revocation of billing privileges
also results in the termination of a
corresponding provider agreement, the
provider may appeal CMS’ decision in
accordance with part 498 of this chapter
with the final decision of the appeal
applying to both the billing privileges
and the provider agreement.
(ii) When a provider appeals the
revocation of billing privileges and the
termination of its provider agreement,
there will be one appeals process which
will address both matters. The appeal
procedures for revocation of Medicare
billing privileges will apply.
(2) Payment of unpaid claims.
Payment is not made during the appeals
process. If the provider or supplier is
successful in overturning a denial or
revocation, unpaid claims for services
furnished during the overturned period
may be resubmitted.
*
*
*
*
*
(a) Reasons for rejection. CMS
contractors may reject a prospective
provider’s or supplier’s enrollment
application for the following reasons:
(1) The prospective provider or
supplier fails to furnish complete
information on the provider/supplier
enrollment application within 30
calendar days from the date of the
contractor request for the missing
information.
(2) The prospective provider or
supplier fails to furnish all required
supporting documentation within 30
calendar days of submitting the
enrollment application.
(b) Extension of 30-day period. CMS,
at its discretion, may choose to extend
the 30 day period if CMS determines
that the prospective provider or supplier
is actively working with CMS to resolve
any outstanding issues.
*
*
*
*
*
I 7. Section 424.535 is amended by—
I A. Adding a new paragraph (a)(8).
I B. Redesignating paragraphs (c)
through (f) as (d) through (g).
I C. Adding a new paragraph (c).
The addition and revision read as
follows:
§ 424.535 Revocation of enrollment and
billing privileges from the Medicare
program.
(a) * * *.
(8) Abuse of billing privileges. The
provider or supplier submits a claim or
claims for services that could not have
been furnished to a specific individual
on the date of service. These instances
include but are not limited to situations
where the beneficiary is deceased, the
directing physician or beneficiary is not
in the State or country when services
PO 00000
Frm 00055
Fmt 4700
Sfmt 4700
§ 424.545
rights.
Provider and supplier appeal
PART 498—APPEALS PROCEDURES
FOR DETERMINATIONS THAT AFFECT
PARTICIPATION IN THE MEDICARE
PROGRAM AND FOR
DETERMINATIONS THAT AFFECT THE
PARTICIPATION OF ICFs/MR AND
CERTAIN NFs IN THE MEDICAID
PROGRAM
9. The authority citation for part 498
continues to read as follows:
I
Authority: Secs. 1102 and 1871 of the
Social Security Act (42 U.S.C. 1302 and
1395hh).
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Subpart A—General Provisions
10. Section 498.1 is amended by
revising paragraph (g) to read as follows:
I
§ 498.1
Statutory basis.
*
*
*
*
*
(g) Section 1866(j) of the Act provides
for a hearing and judicial review for any
provider or supplier whose application
for enrollment or reenrollment in
Medicare is denied or whose billing
privileges are revoked.
*
*
*
*
*
I 11. Section 498.2 is amended by—
I A. Revising the definition of ‘‘affected
party’’.
I B. Removing the definition of ‘‘OHA’’.
I C. Adding the definitions of
‘‘prospective provider’’ and
‘‘prospective supplier’’.
I D. Revising the definitions of
‘‘provider’’ and ‘‘supplier’’.
The addition and revisions read as
follows:
§ 498.2
Definitions.
jlentini on PROD1PC65 with RULES
*
*
*
*
*
Affected party means a provider,
prospective provider, supplier,
prospective supplier, or practitioner that
is affected by an initial determination or
by any subsequent determination or
decision issued under this part, and
‘‘party’’ means the affected party or
CMS, as appropriate. For provider or
supplier enrollment appeals, an affected
party includes CMS or a CMS
contractor.
*
*
*
*
*
Prospective provider means any of the
entities specified in the definition of
provider under this section that seeks to
be approved for coverage of its services
by Medicare or to have any facility or
organization determined to be a
department of the provider or providerbased entity under § 413.65 of this
chapter.
Prospective supplier means any of the
listed entities specified in the definition
of supplier in this section that seek to
be approved for coverage of its services
by Medicare.
Provider means either of the
following:
(1) Any of the following entities that
have in effect an agreement to
participate in Medicare:
(i) Hospital.
(ii) Transplant center.
(iii) Critical access hospital (CAH).
(iv) Skilled nursing facility (SNF).
(v) Comprehensive outpatient
rehabilitation facility (CORF).
(vi) Home health agency (HHA).
(vii) Hospice.
(viii) Religious nonmedical health
care institution (RNHCI).
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(2) Any of the following entities that
have in effect an agreement to
participate in Medicare but only to
furnish outpatient physical therapy or
outpatient speech pathology services.
(i) Clinic.
(ii) Rehabilitation agency.
(iii) Public health agency.
Supplier means any of the following
entities that have in effect an agreement
to participate in Medicare:
(1) An independent laboratory.
(2) Supplier of durable medical
equipment prosthetics, orthotics, or
supplies (DMEPOS).
(3) Ambulance service provider.
(4) Independent diagnostic testing
facility.
(5) Physician or other practitioner
such as physician assistant.
(6) Physical therapist in independent
practice.
(7) Supplier of portable X-ray
services.
(8) Rural health clinic (RHC).
(9) Federally qualified health center
(FQHC).
(10) Ambulatory surgical center
(ASC).
(11) An entity approved by CMS to
furnish outpatient diabetes selfmanagement training.
(12) End-stage renal disease (ESRD)
treatment facility that is approved by
CMS as meeting the conditions for
coverage of its services.
I 12. Section 498.5 is amended by—
I A. Revising paragraph (f)(2).
I B. Adding a new paragraph (l).
The revision and addition read as
follows:
§ 498.5
*
*
*
*
(f) * * *
(2) A supplier or prospective supplier
dissatisfied with an ALJ decision may
request Board review, and has a right to
seek judicial review of the Board’s
decision.
*
*
*
*
*
(l) Appeal rights related to provider
enrollment.
(1) Any prospective provider, an
existing provider, prospective supplier
or existing supplier dissatisfied with an
initial determination or revised initial
determination related to the denial or
revocation of Medicare billing privileges
may request reconsideration in
accordance with § 498.22(a).
(2) CMS, a CMS contractor, any
prospective provider, an existing
provider, prospective supplier, or
existing supplier dissatisfied with a
reconsidered determination under
paragraph (l)(1) of this section, or a
revised reconsidered determination
Frm 00056
Fmt 4700
Subpart B—Initial, Reconsidered, and
Revised Determinations
13. Section 498.22 is amended by
revising paragraphs (a) and (b)(1) to read
as follows:
I
§ 498.22
Reconsideration.
(a) Right to reconsideration. CMS or
one of its contractors reconsiders an
initial determination that affects a
prospective provider or supplier, or a
hospital seeking to qualify to claim
payment for all emergency hospital
services furnished in a calendar year, if
the affected party files a written request
in accordance with paragraphs (b) and
(c) of this section. For denial or
revocation of enrollment, prospective
providers and suppliers and providers
and suppliers have a right to
reconsideration.
(b) * * *
(1) With CMS or with the State survey
agency, or in the case of prospective
supplier the entity specified in the
notice of initial determination;
*
*
*
*
*
Subpart D—Hearings
Appeal rights.
*
PO 00000
under § 498.30, is entitled to a hearing
before an ALJ.
(3) CMS, a CMS contractor, any
prospective provider, an existing
provider, prospective supplier, or
existing supplier dissatisfied with a
hearing decision may request Board
review, and any prospective provider,
an existing provider, prospective
supplier, or existing supplier has a right
to seek judicial review of the Board’s
decision.
Sfmt 4700
14. Section 498.40 is amended by
revising paragraph (a)(1) to read as
follows:
I
§ 498.40
Request for hearing.
(a) * * *
(1) An affected party entitled to a
hearing under § 498.5 may file a request
for a hearing with the ALJ office
identified in the determination letter.
*
*
*
*
*
I 15. Section 498.44 is revised to read
as follows:
§ 498.44
Designation of hearing official.
(a) The Secretary or his or her
delegate designates an ALJ or a member
or members of the Board to conduct
hearings.
(b) If appropriate, the Secretary or the
delegate may designate another ALJ or
another member or other members of
the Board to conduct the hearing.
(c) As used in this part, ‘‘ALJ’’
includes any ALJ of the Department of
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Health and Human Services or members
of the Board who are designated to
conduct a hearing.
I 16. Section 498.56 is amended by—
I A. Revising paragraph (a)(2).
I B. Adding a new paragraph (e).
The revision and addition read as
follows:
§ 498.56
Hearing on new issues.
*
*
*
*
*
(a) * * *
(2) Except for provider or supplier
enrollment appeals which are addressed
in § 498.56(e), the ALJ may consider
new issues even if CMS or the OIG has
not made initial or reconsidered
determinations on them, and even if
they arose after the request for hearing
was filed or after the prehearing
conference.
*
*
*
*
*
(e) Provider and supplier enrollment
appeals: Good cause requirement. (1)
Examination of any new documentary
evidence. After a hearing is requested
but before it is held, the ALJ will
examine any new documentary
evidence submitted to the ALJ by a
provider or supplier to determine
whether the provider or supplier has
good cause for submitting the evidence
for the first time at the ALJ level.
(2) Determining if good cause exists.
(i) If good cause exists. If the ALJ
finds that there is good cause for
submitting new documentary evidence
for the first time at the ALJ level, the
ALJ must include evidence and may
consider it in reaching a decision.
(ii) If good cause does not exist. If the
ALJ determines that there was not good
cause for submitting the evidence for
the first time at the ALJ level, the ALJ
must exclude the evidence from the
proceeding and may not consider it in
reaching a decision.
(2) Notification to all parties. As soon
as possible, but no later than the start of
the hearing, the ALJ must notify all
parties of any evidence that is excluded
from the hearing.
I 17. Section 498.78 is amended by
revising paragraph (a) to read as follows:
jlentini on PROD1PC65 with RULES
§ 498.78 Remand by the Administrative
Law Judge.
(a) If CMS requests a remand, the ALJ
may remand any case properly before
him or her to CMS.
*
*
*
*
*
I 18. A new § 498.79 is added to subpart
D to read as follows:
denied an enrollment application, the
ALJ must issue a decision, dismissal
order or remand to CMS, as appropriate,
no later than the end of the 180-day
period beginning from the date the
appeal was filed with an ALJ.
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Subpart E—Departmental Appeals
Board Review
[CMS–4129–F]
19. Section 498.86 is amended by
revising paragraph (a) to read as follows:
Medicare Program; Special Enrollment
Period and Medicare Premium
Changes
I
§ 498.86
Evidence admissible on review.
(a) Except for provider or supplier
enrollment appeals, the Board may
admit evidence into the record in
addition to the evidence introduced at
the ALJ hearing (or the documents
considered by the ALJ if the hearing was
waived) if the Board considers that the
additional evidence is relevant and
material to an issue before it.
*
*
*
*
*
20. Section 498.88 is amended by
adding a new paragraph (g) to read as
follows:
I
§ 498.88 Decision or remand by the
Departmental Appeals Board.
*
*
*
*
*
(g) When a request for Board review
of a denial of an enrollment application
is filed after an ALJ has issued a
decision or dismissal order, the Board
must issue a decision, dismissal order or
remand to the ALJ, as appropriate, no
later than 180 days after the appeal was
received by the Board.
(Catalog of Federal Domestic Assistance
Program No. 93.773, Medicare—Hospital
Insurance Program; and No. 93.774,
Medicare—Supplementary Medical
Insurance Program.)
Dated: November 16, 2007.
Kerry Weems,
Acting Administrator, Centers for Medicare
& Medicaid Services.
Dated: March 17, 2008.
Michael O. Leavitt,
Secretary.
Editorial Note: This document was
received in the Office of the Federal Register
on June 20, 2008.
[FR Doc. E8–14440 Filed 6–26–08; 8:45 am]
BILLING CODE 4120–01–P
When a request for an ALJ hearing is
filed after CMS or a FFS contractor has
19:24 Jun 26, 2008
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Centers for Medicare & Medicaid
Services
42 CFR Part 406, 407, and 408
RIN 0938–AO77
Centers for Medicare &
Medicaid Services (CMS), HHS.
ACTION: Final rule.
AGENCY:
SUMMARY: This final rule provides a
special enrollment period (SEP) for
Medicare Part B and premium Part A for
certain individuals who are sponsored
by prescribed organizations as
volunteers outside of the United States
and who have health insurance that
covers them while outside the United
States. Under the SEP provision,
qualifying volunteers can delay
enrollment in Part B and premium Part
A, or terminate such coverage, for the
period of service outside of the United
States and reenroll without incurring a
premium surcharge for late enrollment
or reenrollment.
This final rule also codifies provisions
that require certain beneficiaries to pay
an income-related monthly adjustment
amount (IRMAA) in addition to the
standard Medicare Part B premium, plus
any applicable increase for late
enrollment or reenrollment. The
income-related monthly adjustment
amount is to be paid by beneficiaries
who have a modified adjusted gross
income that exceeds certain threshold
amounts. It also represents the amount
of decreases in the Medicare Part B
premium subsidy, that is, the amount of
the Federal government’s contribution
to the Federal Supplementary Medicare
Insurance (SMI) Trust Fund.
DATES: Effective Date: These regulations
are effective on August 26, 2008.
FOR FURTHER INFORMATION CONTACT:
Denise Cox, (410) 786–3195.
SUPPLEMENTARY INFORMATION:
I. Background
A. General
Medicare is a Federal health
insurance program that helps millions
of Americans pay for health care.
Beneficiaries include eligible
individuals age 65 or older and certain
people younger than age 65 who also
qualify to receive Medicare. These
individuals include those who have
§ 498.79 Timeframes for deciding an
enrollment appeal before an ALJ.
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Agencies
[Federal Register Volume 73, Number 125 (Friday, June 27, 2008)]
[Rules and Regulations]
[Pages 36448-36463]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-14440]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
42 CFR Parts 405, 424, and 498
[CMS-6003-F]
RIN 0938-AI49
Medicare Program; Appeals of CMS or CMS Contractor Determinations
When a Provider or Supplier Fails to Meet the Requirements for Medicare
Billing Privileges
AGENCY: Centers for Medicare and Medicaid Services (CMS), HHS.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: This final rule implements a number of regulatory provisions
that are applicable to all providers and suppliers, including durable
medical equipment, prosthetics, orthotics, and supplies (DMEPOS)
suppliers. This final rule establishes appeals processes for all
providers and suppliers whose enrollment, reenrollment or revalidation
application for Medicare billing privileges is denied and whose
Medicare billing privileges are revoked. It also establishes timeframes
for deciding enrollment appeals by an Administrative Law Judge (ALJ)
within the Department of Health and Human Services (DHHS) or the
Departmental Appeals Board (DAB), or Board, within the DHHS; and
processing timeframes for CMS' Medicare fee-for-service (FFS)
contractors.
In addition, this final rule allows Medicare FFS contractors to
revoke Medicare billing privileges when a provider or supplier submits
a claim or claims for services that could not have been furnished to a
beneficiary. This final rule also specifies that a Medicare contractor
may establish a Medicare enrollment bar for any provider or supplier
whose billing privileges have been revoked.
Lastly, the final rule requires that all providers and suppliers
receive Medicare payments by electronic funds transfer (EFT) if the
provider or supplier, is submitting an initial enrollment application
to Medicare, changing their enrollment information, revalidating or re-
enrolling in the Medicare program.
DATES: Effective Date: These regulations are effective on August 26,
2008.
FOR FURTHER INFORMATION CONTACT: August Nemec, (410) 786-0612.
SUPPLEMENTARY INFORMATION:
I. Background
A Medicare beneficiary may obtain covered Medicare items or
services from any person, or institution that is enrolled in the
Medicare program and is qualified to furnish those services. Various
provisions of the statute and regulations establish conditions of
participation or standards that a healthcare provider or supplier must
meet in order to receive Medicare payment. These standards differ
depending on the type of provider or supplier involved and whether the
services are furnished under Parts A or B of the Medicare statute.
There are also differences in qualifications between providers and
suppliers of services, and differences among the various types of
suppliers, in how they are enrolled in the Medicare program. For some
classifications of providers and suppliers, an on-site survey is
required. For other individuals or entities, a determination can be
made based largely on the information provided by the applicant.
The Medicare regulations in 42 CFR part 498 provide appeal rights
for providers and suppliers that have been found to not meet certain
conditions of participation or established standards. For the purposes
of part 498, these suppliers include, but are not limited to,
independent laboratories; suppliers of portable x-ray services; rural
health clinics; federally qualified health centers; ambulatory surgical
centers; entities approved by CMS to furnish outpatient diabetes self-
management training or end-stage renal disease treatment facilities.
For the purposes of part 498, the term ``provider'' refers to a
hospital, critical access hospital (CAH), skilled nursing facility,
comprehensive outpatient rehabilitation facility (CORF), home health
agency or hospice (HHA), religious nonmedical health care institutions
(RNHCIs) that has in effect an agreement to participate in Medicare; or
a clinic, rehabilitation agency, or public health agency that has in
effect a similar agreement but only to furnish outpatient physical
therapy or speech pathology services.
In addition, Sec. 405.874 provides an appeals process for
suppliers of DMEPOS that wish to contest a denial of an application for
billing privileges or the revocation of existing billing privileges. It
also affords DMEPOS suppliers the right to a carrier or Medicare
Administrative Contractor (MAC) hearing before an official who was not
involved in the original determination, and the right to seek a review
before a CMS official designated by the CMS Administrator.
[[Page 36449]]
In December 1998, we issued CMS Ruling 98-1, which outlined the
appeals process that Medicare carriers must provide to physicians,
nonphysician practitioners, and to certain entities that receive
reassigned benefits from physicians and nonphysician practitioners. CMS
Rulings are decisions of the Administrator that serve as precedent for
final opinions and orders and statements of policy and interpretation.
They provide clarification and interpretation of complex or ambiguous
provisions of statute or regulations relating to Medicare, Medicaid,
Utilization and Quality Control Peer Review, private health insurance,
and related matters. CMS Rulings are binding on all our components,
Medicare contractors, the Provider Reimbursement Review Board, the
Medicare Geographic Classification Review Board, and ALJs who hear
Medicare appeals. These Rulings promote consistency in interpretation
of policy and adjudication of disputes. This final rule is different
from the clarification of appeals procedures found in CMS Ruling 98-1,
because it adds provisions in order to comply with the MMA. Whereas the
ruling followed the procedures in Sec. 405.874, this final rule would
grant suppliers the right, after denial or revocation of a supplier's
Medicare billing privileges, to a hearing by an ALJ after an adverse
decision at the reconsideration level, as well as judicial review.
In the October 25, 1999 Federal Register (64 FR 57431), we
published a proposed rule Appeals of Carrier Terminations that a
Supplier Fails to Meet the Requirements for Medicare Billing Privileges
that would revise Sec. 405.874 by extending appeal rights to all
suppliers whose enrollment applications for Medicare billing privileges
are disallowed by a carrier or whose Medicare billing privileges are
revoked, except for those suppliers covered under existing appeals
provisions of our regulations.
Since we did not publish our earlier rulemaking effort within 3
years as required by section 902 of the MMA, we published a new
proposed rule on March 2, 2007. This proposed rule included changes
mandated by section 936(a) and (b) of the MMA.
II. Provisions of the March 2, 2007 Proposed Rule
In the March 2, 2007 Federal Register (72 FR 9479), we published a
proposed rule that set forth standard provider and supplier appeal
procedures as established in section 936 of the MMA and proposed
certain other provisions associated with Medicare's provider and
supplier enrollment process. We proposed to maintain Sec. 405.874,
which specifies provisions that would apply to certain suppliers as
defined in Sec. 405.802. In Sec. 405.802, we proposed to define
prospective supplier and suppliers by specifying the provisions of
Sec. 405.874 that would apply. In Sec. 405.874(a), we proposed that
if a CMS contractor (that is, a carrier, fiscal intermediary or
Medicare administrative contractor (MAC)) denies a supplier's
enrollment application, the CMS contractor must notify the supplier by
certified mail. The notice must include the following: (1) The reason
for the denial in sufficient detail to allow the supplier to understand
the nature of its deficiencies; (2) the right to appeal in accordance
with part 498; and (3) the address to which the written appeal must be
mailed.
In Sec. 405.874(b)(1), we proposed to clarify that if a carrier
revokes a supplier's Medicare billing privileges that the carrier must
notify the supplier by certified mail and that the notice must
include--(1) The reason for the revocation in sufficient detail for the
supplier to understand the nature of its deficiencies; (2) the right to
appeal in accordance with part 498 of this chapter; (3) the address to
which the written appeal must be mailed.
In Sec. 405.874(b)(2), we proposed to separate the procedures in
existing Sec. 405.874(a) and Sec. 405.874(b). In Sec. 405.874(b)(2),
we proposed clarifying that a revocation of a supplier billing
privileges that is based on a Federal exclusion or debarment is
effective with the effective date of the exclusion or debarment,
regardless of the date of the notice from the carrier that the billing
privileges are revoked. Moreover, if CMS, or one of its designated
contractors revokes Medicare billing privileges, we would not revoke an
individual or organization's National Provider Identifier (NPI).
In Sec. 405.874(b)(3), we proposed clarifying that suppliers are
not paid for items or services furnished during a period in which a
supplier does not have billing privileges or its billing privileges
have been revoked. Concerning DMEPOS suppliers, section 1834(j)(1) of
the Social Security Act (the Act) states that, with the exception of
medical equipment and supplies furnished incident to a physician's
service, no payment may be made by Medicare for items and supplies
unless the supplier has active Medicare billing privileges. We further
proposed that claims submitted to CMS contractors for items or services
furnished during a period of supplier ineligibility are to be rejected
by the CMS contractor, not denied.
In Sec. 405.874(c)(1), we proposed that a supplier's appeal rights
would follow the processes detailed in part 498. In Sec. 405.874(d),
we proposed to revise this section to reflect that claims for services
furnished to Medicare beneficiaries during a period in which the
supplier's billing privileges were not effective are rejected and not
denied. If a provider or supplier is determined not to have qualified
for billing privileges in one period but qualified in another,
contractors process claims for services furnished to beneficiaries
during the period for which the provider or supplier was Medicare-
qualified. Subpart C of this part sets forth the requirements for
recovery of overpayments. The appeals process for denied claims should
not apply if a provider or supplier does not have billing privileges.
In Sec. 405.874(d)(3), we proposed if a revocation of a provider's
or supplier's billing privileges is reversed upon appeal, the
provider's or supplier's billing privileges are reinstated back to the
date that the revocation became effective.
In Sec. 405.874(d)(4), we proposed that if a denial of a
provider's or supplier's billing privileges is reversed upon appeal,
then the appeal decision establishes the date that the provider's or
supplier's billing privileges will become effective.
In Sec. 405.874(e), we proposed that if a provider or supplier
completes a corrective action plan and provides sufficient evidence to
the CMS contractor that it has complied fully with Medicare
requirements, the CMS contractor may reinstate the supplier's billing
privileges.
In Sec. 405.874(f), we proposed revising the effective date for
DMEPOS supplier's billing privileges. If a carrier, carrier hearing
officer, or ALJ determines that a DMEPOS supplier's denied enrollment
application meets the standards in Sec. 424.57 of this chapter and any
other requirements that may apply (for example, reinstatement after an
OIG exclusion), the determination establishes the effective date of the
billing privileges as not earlier than the date the CMS contractor made
the determination to deny the supplier's enrollment application. Claims
are rejected for services furnished before that effective date.
In Sec. 405.874(g), we proposed that a provider or supplier
succeeding in having its enrollment application denial or billing
privileges revocation reversed, or in having its billing privileges
reinstated, may submit claims to the
[[Page 36450]]
CMS contractor for services furnished during periods of Medicare
qualification, subject to the limitations in Sec. 424.44 of this
chapter, regarding the timely filing of claims.
In Sec. 405.874(h), we proposed establishing deadlines for the
adjudication of provider enrollment actions. We proposed that
contractors adjudicate initial determinations and revalidations within
180 days of receipt and carriers adjudicate change-of-information and
reassignment of payment request within 90 days of receipt. In addition,
we proposed to establish timeframes for each administrative level of
appeal. The following table identifies who makes the determinations and
the associated timeframes in which each determination is made.
------------------------------------------------------------------------
Proposed
Timeframe to maximum
Medicare provider enrollment file an appeal adjudication
determination (days) timeframe
(days)
------------------------------------------------------------------------
Initial................................. 60 180
Reconsideration......................... 60 60
Administrative Law Judge Review......... 60 180
Departmental Appeals Board Review....... 60 180
Federal District Court.................. N/A N/A
------------------------------------------------------------------------
In Sec. 424.510(d)(2)(iv), we proposed that at the time of
enrollment, an enrollment change request or revalidation, providers and
suppliers shall submit the CMS-588 form to receive payments via
electronic funds transfer.
In Sec. 424.545(a), we proposed the following:
Redesignating the first sentence of current paragraph (a)
as the introductory text and revising that text to remove the reference
to part 405 subpart H.
Redesignating the second sentence of current paragraph (a)
as paragraph (a)(1)(i).
Adding paragraph (a)(1)(ii) to clarify that if a provider
appeals both of these sanctions, then both matters will be resolved
using a single appeals process.
Redesignating the last sentence of current paragraph (a)
as paragraph (a)(2).
In Sec. 424.525(a)(1) and (a)(2), we proposed potential reasons
for rejecting enrollment applications by reducing the amount of time
that a provider or supplier must furnish complete information requested
by a contractor from 60 to 30 days. Additionally, we proposed a
reduction from 60 to 30 days for the period allowed to furnish all
supporting documentation for submitting their enrollment application.
We proposed rejecting an application that is submitted by a
provider or supplier if it is incomplete or if it fails to include all
required supporting documentation on the enrollment application within
30 days of receipt.
In Sec. 424.535(a)(8), we proposed allowing Medicare FFS
contractors, under the direction of CMS, to revoke Medicare billing
privileges when a provider or supplier submits a claim or claims for
services that could not have been furnished to a beneficiary.
In Sec. 424.535(b)(2), we proposed a timeframe to wait for
reapplication to the Medicare program when a provider or supplier is
revoked. Specifically, we proposed that when a provider or supplier,
including all authorized officials, delegating officials and
practitioners, is revoked for any of the reasons listed at Sec.
424.535 that the provider, supplier, delegated official or authorizing
official be prohibited from enrolling for 3 years.
In Sec. 498.1(g), we proposed to establish an ALJ hearing, and
judicial review for any provider or supplier whose application for
enrollment or reenrollment in Medicare has been denied.
In Sec. 498.2, we proposed revising the definition of a
``supplier'' to--(1) Include a supplier of DMEPOS; ambulance service
provider; independent diagnostic testing facility; physician; and other
practitioner such as physician assistant; and (2) remove the reference
to ``prospective supplier.''
In Sec. 498.2, we proposed adding a new definition for
``prospective supplier.''
We also proposed removing the definition of the ``Office of
Hearings and Appeals (OHA)'' because the function of this office has
been moved from the Social Security Administration to the DHHS. We also
proposed to revise the definition of ``affected party'' to specify that
it includes CMS or a CMS contractor.
In Sec. 498.5, we proposed revising this section by adding a new
paragraph (l) that would be used to clarify the administrative process
that a prospective provider, existing provider, prospective supplier or
existing supplier dissatisfied with an initial determination or revised
initial determination related to the denial or revocation of Medicare
billing privileges.
We proposed revising Sec. 498.5(f)(2) to be consistent with the
change in Sec. 498.1(g). This would implement the mandate of section
936(a)(2) of the MMA regarding judicial review. We proposed these
standards because the FFS contractors need sufficient time to
adjudicate the facts and make a reasoned decision. Moreover, while we
are establishing an outside limit for processing these applications,
the vast majority of these decisions are made within 120 days.
We proposed revising Sec. 498.22(a) to add that we have delegated
authority to our contractors to reconsider an initial determination. We
also proposed revising Sec. 498.22(b)(1) to state that a
reconsideration request is to be filed with CMS or with the State
survey agency, or, in the case of prospective suppliers, the entity
specified in the notice of initial determination.
We proposed revising Sec. 498.44 to remove the term Associate
Commissioner for Hearings and Appeals, and we replaced it with the
Secretary, because this function is no longer under the Social Security
Administration; it is now under the Department of Health and Human
Services.
In Sec. 405.874(c)(2), we proposed clarifying that a provider or
supplier is required to prove that it is in compliance with all
Medicare requirements for billing privileges, and that the Medicare FFS
contractor incorrectly denied or revoked the supplier's billing
privileges. In Sec. 498.56, we proposed adding a new paragraph (e)
that specifies the ``good cause'' exception to the admission of new
evidence at the ALJ and DAB appeal levels. Accordingly, we proposed
revising Sec. 498.56 and Sec. 498.86 to prohibit providers and
suppliers from submitting new provider enrollment
[[Page 36451]]
issues or evidence at the ALJ and DAB levels of review.
In Sec. 498.78(a), we proposed to delete the provision that an
affected party concur in writing or on the record with a CMS or
Department of Health and Human Services Office of Inspector General
(OIG) request for remand. We believe that the appeals process can be
enhanced by allowing an ALJ to remand a provider enrollment case to the
Medicare FFS contractor when CMS requests a remand. Further, we believe
that a remand request could result in either a favorable decision to
the appellant or an administrative record that is complete.
In Sec. 498.79, we proposed that an ALJ must issue a decision,
dismissal order or remand to CMS, as appropriate, no later than 180
days after the initial request for a hearing.
Finally, in Sec. 498.88(g), we proposed that the Board must issue
a decision, dismissal order or remand to the ALJ, as appropriate, no
later than 180 days after the appeal was received by the Board.
III. Analysis of and Responses to Public Comments
We received approximately 30 comments in response to the March 2,
2007 proposed rule. The following is a summary of the comments received
and our responses.
Comment: Several commenters recommended that we clarify whether the
provisions of the proposed rule apply to all providers and suppliers.
Response: The provisions of the proposed and this final rule apply
to all the providers and suppliers described in the Sec. 405.802 or
Sec. 498.2. Therefore, in response to comments received, we are adding
definitions for ``prospective supplier'' and ``prospective provider''
to Sec. 405.802 and Sec. 498.2. Since applicants (prospective
provider and suppliers) who are not enrolled in the Medicare program
still are afforded appeal rights based on an enrollment denial, we
maintain that it is important to clarify that any prospective applicant
(provider or supplier) is afforded appeal rights through this process.
Comment: One commenter recommended that we separately define
``prospective provider'' and modify the definition of provider
accordingly.
Response: We agree with the commenter's recommendations and have
included a definition of ``prospective provider'' in Sec. 405.802 and
498.2 and have revised the definition of ``provider'' at Sec. 405.802
and Sec. 498.2.
Comment: One commenter suggested that we change the definition of
supplier to include occupational therapists in private practice.
Response: This comment falls outside the scope of the proposed
rule. Therefore, we believe it would be inappropriate for us to address
this comment in this final rule.
Comment: Several commenters recommended that we clarify whether a
provider or supplier who uses a corrective action plan (CAP) is
precluded from also appealing the contractor, carrier, MAC, or FI
decision.
Response: A CAP is the plan that allows a provider or supplier an
opportunity to correct deficiencies (if possible) that resulted in a
denial or revocation of billing privileges. The CAP should provide
evidence that the provider or supplier is in compliance with Medicare
enrollment requirements. A provider or supplier that uses a CAP is not
precluded from also appealing the FFS contractor's (that is in a MAC,
FI, or carrier) decision. The Medicare FFS contractor, including the
National Supplier Clearinghouse (NSC), will accept the submission of a
corrective action plan for revoked billing privileges if the corrective
action plan is submitted within 15 days from the date of the notice for
DMEPOS suppliers or within 30 days from the date of the notice for all
other providers and suppliers.
Comment: Several commenters recommended that we clarify that an
independent contractor hearing officer will conduct the reconsideration
of an adverse enrollment decision.
Response: For the purpose of this final rule, the term an
independent contractor hearing officer means that a reconsideration
will be handled by a hearing officer not involved in the initial
determination. We believe this will ensure that the appellant receives
a fair and impartial reconsideration. It is also important to note that
while the claims appeals process uses a ``qualified independent
contractor'' to conduct reviews, the provider enrollment appeals
process does not use a ``qualified independent contractor.''
Comment: Several commenters recommended that we clarify when a
provider or supplier may resubmit a new initial enrollment application
after an enrollment denial.
Response: Since the denial of enrollment application conveys appeal
rights, a provider or supplier cannot resubmit a new initial enrollment
application until after the 60 day appeal period has ended. This will
ensure that the Medicare contractor is not processing an initial
application during the timely filing period of an appeal. In addition,
if a provider or supplier submits a new initial enrollment application
during the timely appeals filing period, the Medicare contractor will
return the application to the applicant.
Comment: One commenter recommended that we change our proposed
language concerning a remand by an ALJ to specify that CMS does not
have authority to request a remand when the Agency is also a party to
an ALJ proceeding.
Response: We believe that we should have all the rights afforded to
an appellant. Further, by allowing CMS to request a remand, we believe
that the designated contractor or CMS Regional Office will be able to
review or re-examine the administrative record to update or provide
documentation to establish a complete administrative record. By doing
so, we believe higher levels of appeal will have the information needed
to effectuate a timely decision. Therefore, we do not agree with the
commenter's recommendation to revise the language to prohibit our
authority to request a remand.
Comment: One commenter recommended that we adopt a 45-day time
period for adjudication of ALJ and DAB decisions.
Response: We believe that a 45-day time period is not practical.
While we understand the desire to establish an efficient appeals
process, we are adopting similar time frames as had been established
for deciding a claims appeal before an ALJ or DAB (see Sec.
405.1016(c)). As stated previously, the early presentation of evidence
will allow the contractor hearing officer or the CMS Regional Office to
make decisions using all relevant facts as applied to the appeal. In
doing so, the hearing officer or regional office will issue their
findings to establish a complete administrative record for the future
appeal levels. We believe that a complete administrative record will
help facilitate decision making at higher levels of appeal.
Comment: Several commenters stated that a reconsideration is an
unnecessary delay in the appeals process, and that applicants should be
able to appeal directly to an ALJ.
Response: We determined that the most effective way to implement
the requirements of section 936(j)(2) of the MMA was to amend the
existing appeals procedures in part 498. The appeals procedures under
part 498 include reconsideration as a level of review before an appeal
is made to an ALJ. We believe that the reconsideration level provides
an additional opportunity for the matter to be resolved prior to the
filing of an appeal to an ALJ.
[[Page 36452]]
Comment: One commenter requested clarification of Sec.
405.874(c)(2), which discussed the reconsideration of a determination
to deny or revoke a provider or supplier's Medicare billing privileges.
Response: The reconsideration of a determination to deny or revoke
a provider or supplier's Medicare billing privileges will be handled by
a carrier hearing officer not involved in the initial determination or
a CMS Regional Office for a Part A determination.
There are distinct appeals provisions for claims processing and
provider enrollment. While the claims process uses claims determination
and qualified independent contractors (QICs) as part of the appeals
process, the provider enrollment process does not. The first level of
appeal of adverse actions is to either a contractor hearing officer for
noncertified suppliers or to the CMS Regional Office for certified
providers or suppliers. Subsequently, appellants may appeal adverse
provider enrollment determinations by a hearing officer or regional
office to an ALJ, then the DAB, and then to Federal District Court.
Comment: One commenter recommended that Sec. 498.86(a) concerning
evidence admissible on review by the DAB, adopt and follow the good
cause exception set forth in proposed Sec. 498.56(e) for ALJ
proceedings.
Response: By the time the DAB hears the provider enrollment appeal,
the applicant has been afforded ample opportunity to submit any
evidence germane to the adverse determination. Accordingly, we do not
believe it is efficient or administratively effective to establish a
``good cause'' provision within the language at Sec. 498.86(a).
Comment: While we received a number of comments supporting our
proposal to prohibit providers and suppliers from submitting new
evidence during the ALJ and DAB levels of appeal, several commenters
stated they were opposed to this proposal.
Response: Consistent with the provisions of our April 21, 2006
final rule titled ``Requirements for Establishing and Maintaining
Medicare Billing Privileges and Provider Enrollment Process'' (71 FR
20754), we believe all providers and suppliers must meet and maintain
all Federal and State requirements for their provider or supplier type
to enroll or maintain their enrollment in the Medicare Program.
When a Medicare contractor makes an adverse enrollment
determination (for example, enrollment denial or revocation of billing
privileges), providers and suppliers are afforded appeal rights.
However, these appeal rights are limited to provider or supplier
eligibility at the time the Medicare contractor made the adverse
determination. Thus, if a Medicare contractor determines that a
provider or supplier does not meet State licensure requirements on June
1, 2007, it is the provider's responsibility to demonstrate during the
appeals process that State licensure requirements were met on June 1,
2007. Conversely, if a provider only can demonstrate that State
licensure requirements were met on a later date; such as, August 16,
2007, we believe that the contractor made the correct determination,
and that the provider or supplier may reapply for Medicare billing
privileges. Accordingly, a provider or supplier is required to furnish
the evidence that demonstrates that the Medicare contractor made an
error at the time an adverse determination was made, not that the
provider or supplier is now in compliance. Thus, we believe that it is
essential that providers and suppliers submit documentation that
supports their eligibility to participate in the Medicare program
during the reconsideration step of the provider enrollment appeals
process. This will allow a hearing officer to review and make a
decision using all applicable facts. Moreover, the early presentation
of evidence will help to ensure an efficient and effective
administrative appeals process.
Finally, in order to expedite the provider enrollment appeals
process, we believe that applicants must present all relevant facts and
supporting documentation prior to or during the first level of appeal
(that is, reconsideration). This will enable a contractor hearing
officer or the CMS Regional Office personnel to review and make a
determination based on all available facts. Moreover, the early
presentation of facts and supporting documentation can be used to build
the administrative record and help facilitate timely decisions at
higher levels of appeals.
Comment: One commenter suggested that we continue to follow the
existing ALJ and DAB procedures in part 498 to allow for consideration
and for submission of additional evidence related to a provider or
supplier enrollment appeal after the initial information is submitted.
Response: As stated previously in this final rule, in order to
expedite the provider enrollment appeals process, we believe that
applicants must present all relevant facts and supporting documentation
prior to or during the first level of appeal (that is,
reconsideration). This will enable a contractor hearing officer or the
CMS Regional Office personnel to review and make a determination based
on all available facts. Moreover, the early presentation of facts and
supporting documentation can be used to build the administrative record
and help facilitate timely decisions at higher levels of appeals.
Comment: Several commenters stated that we used the terms ``billing
number'' and ``billing privileges'' interchangeably in the proposed
rule and that caused confusion.
Response: We appreciate these comments and will revise the final
rule to use the term ``billing privileges'' throughout. With the
implementation of the National Provider Identifier on May 23, 2008,
Medicare will no longer issue a billing number to providers and
suppliers, but will, in fact, convey billing privileges to a provider
or supplier if they meet and maintain all Federal and/or State
requirements to enroll or remain enrolled in the Medicare program.
Comment: Several commenters recommended that physicians be allowed
to appeal rejected claims once Medicare billing privileges are granted.
Response: Physicians, as well as providers and other suppliers, are
required to enroll in the Medicare program before submitting a Medicare
claim. Accordingly, if a claim is rejected because the physician is not
enrolled, a physician must resubmit the claims after he or she is
enrolled in the Medicare program in compliance with Medicare's
provision for timely filing (Sec. 424.44).
Comment: One commenter recommended that we not require the
submission of the Electronic Funds Transfer Authorization Agreement
(EFT) form (CMS-588) if a provider or supplier is already receiving
payments electronically.
Response: We agree with this commenter. We believe an enrolled
provider or supplier who is already receiving Medicare payments
electronically is not required to submit the CMS-588 with a change in
enrollment unless the provider or supplier is seeking to change its
depository information.
Comment: Several commenters recommended that we address concerns
regarding operational issues associated with the requirement to obtain
payments electronically. Specifically, these commenters recommended
that we address in this final rule the practice of reversing entry
procedures where we may overpay the provider or supplier and then later
reclaim that overpayment.
[[Page 36453]]
Response: We appreciate this comment and understand this concern;
however, this issue is outside the scope of the proposed rule.
Comment: Several commenters stated that the provisions of this rule
eliminated a physician's right to retroactively bill for services as is
the current practice for some physicians.
Response: This rule did not propose a change in the current
provisions regarding retroactive billing; therefore, we believe this
comment is outside the scope of the proposed rule.
Comment: Several commenters supported our proposal to reduce from
60 to 30 days for information required to process an enrollment
application, and they wanted to know if they could retroactively apply
the provision to pending inventories.
Response: We appreciate the support for our proposal to reduce the
time allotted to produce the necessary documentation to process
enrollment applications from 60 days to 30 days before allowing a
contractor to reject an enrollment application. However, we will
prohibit our contractors from retroactively applying this change to
pending inventories. Accordingly, any applications received after the
effective date of this final rule will be subject to its provisions.
Comment: Several commenters recommended that we not reduce the
amount of time providers or suppliers have to respond to a request from
Medicare FFS contractor, (that is, carrier, FI, or MAC) for additional
information from 60 days to 30 days as proposed in Sec. 425.525(a)(2).
Response: We continue to believe that it is essential that
providers and suppliers submit a complete application, including all
supporting documentation, at the time of filing or at a minimum,
respond to a contractor's request for information in a timely manner.
Accordingly, absent the submission of a complete application, we
believe that it is appropriate that providers and suppliers respond to
a contractor's request for additional information in a timely manner.
We believe that allowing a provider or supplier 30 days is more than
enough time to obtain and submit the requested information or
documentation. Finally, we believe that this change will lead to
processing efficiencies for not only the Medicare program but also for
those providers and suppliers who seek to enroll or make a change in
their existing Medicare enrollment information.
Comment: One commenter requested that we clarify our requirement
for furnishing requested enrollment documentation with respect to the
30-day timeframe before the rejection of an enrollment application.
Response: We believe that a contractor may reject the provider or
supplier's enrollment application if the provider or supplier fails to
respond to a request for information in a complete and timely manner
(that is, within 30 days of the contractor request for additional
information.)
For example, assume that an applicant submits an enrollment
application on May 1, 2008. While processing the enrollment application
the contractor determines that the applicant did not complete section 3
of the application and did not submit the required supporting
documentation to receive payments electronically. On May 16, 2008, the
contractor notifies the applicant about the missing documentation.
Assuming that the applicant does not submit all requested information
by June 15, 2008 (that is, 30 days from the contractor request), the
contractor may reject the application.
Comment: Several commenters stated that the proposed enrollment
application processing timeframes stated in proposed Sec. 405.874(h)
were too long and would inhibit suppliers from enrolling or re-
enrolling in the Medicare Program.
Response: We are also concerned about delays associated with the
enrollment process. However, we recognize that many of the delays are
the result of providers and suppliers not submitting a complete
application at the time of filing or failing to submit complete and
timely responses to a contractor's request for information.
In addition, we believe that it is appropriate to establish
meaningful Medicare contractor processing timeliness standards and, as
necessary, update or revise processing standards through the manual
instructions and through contracts with Medicare contractors. Finally,
while this final rule establishes an outer boundary for processing
enrollment application, we fully expect that most enrollment
applications will be processed in accordance with CMS processing
requirements found in Publication 100-8, Chapter 10 of the Program
Integrity Manual (PIM). The PIM establishes processing standards for
initial applications, changes of information, and reassignments that
all Medicare contractors must follow. Specifically, we currently
require Medicare contractors to process 80 percent of initial
applications within 60 days, 90 percent of initial applications within
120 days, and 99 percent of initial applications within 180 days. We
also require Medicare contractors to process 80 percent of changes of
information and reassignments within 45 days, 90 percent of changes of
information and reassignments within 60 days and 99 percent of such
applications within 90 calendar days of receipt.
With the implementation of the Provider Enrollment, Chain and
Ownership System (PECOS) Web, an Internet version of the Medicare
enrollment process, in FY 2008, we have established more stringent
contractor processing timeliness standards for applications for
enrollment submitted via PECOS Web. On January 4, 2008, we revised the
processing requirements in Publication 100-8, Section 2, Chapter 10 of
the PIM to establish the following processing requirements for PECOS
Web applications:
Specifically, we will require Medicare contractors to process 90
percent of initial applications within 45 days, 95 percent of initial
applications within 60 days, and 99 percent of initial applications
within 90 days. We also require Medicare contractors to process 80
percent of changes of information and reassignments within 45 days, 90
percent of changes of information and reassignments within 60 days and
99 percent of such applications within 90 calendar days of receipt.
Since PECOS Web will improve the accuracy of applications submitted
to contractors and reduce the time necessary to receive, verify and
make a final determination regarding an enrollment action, we believe
that the public should benefit from these processing efficiencies.
Accordingly, we maintain that establishing a separate processing time
standard for applications submitted via PECOS Web is appropriate.
Comment: Several commenters raised concerns as to whether we will
be changing the processing standards to non-tiered percentages for
processing initial applications (including revalidations), as well as
with regard to changes of information (including reassignments not
submitted in conjunction with an initial enrollment package).
Response: While we will maintain a tiered system we are
establishing an outer boundary for the number of days for processing
Medicare enrollment applications in this final rule, we will maintain
more specific processing standards in Chapter 10 of the PIM.
Comment: One commenter asked if the proposed regulation will change
the processing standard found in Section 2 of Chapter 10 of the PIM.
Response: This final rule does not change the provider enrollment
[[Page 36454]]
processing standards found in Section 2 of Chapter 10 of the PIM.
Comment: One commenter agreed with the 30-day timeframe for
submitting supporting information as long as our contractors are
required to follow this same timeframe for processing enrollment
applications.
Response: While we are proposing an outside limit of 180 days for
processing applications, we have established shorter processing
timeframes in manual guidance which must be adhered to by CMS
contractors. However, we believe that 30 days does not provide
contractors with sufficient time to process all enrollment
applications. While we believe in holding contractors responsible for
meeting our defined processing standards, it is essential that
providers and suppliers submit a complete application at the time of
filing in order to lessen processing timeframes.
Comment: One commenter asked for clarifications as to whether the
90-day timeframe requirement for change of information and reassignment
of payment requests submitted applies to both fiscal intermediaries, as
well as carriers.
Response: The 90-day processing standard applies to changes in
information submitted to a fiscal intermediary/MAC or a change of
information or reassignment submitted to a carrier/MAC. Therefore,
Sec. 405.874(h)(3) applies to both providers and suppliers. We note
that DMEPOS suppliers are required to submit changes in information to
the NSC within 30 days of the changes as specified in Sec.
424.57(c)(2).
Comment: One commenter recommended that we allow academic medical
centers to submit enrollment applications at least 6 months in advance
of a physician's start date.
Response: By submitting a complete enrollment application and all
supporting documentation at the time of filing, a physician can
efficiently enroll in the Medicare program. Additionally, with the
implementation of PECOS Web, we believe that physicians will be able to
enroll in a more efficient manner. Finally, since we require our
contractors to verify the information provided in the enrollment
application, and this cannot be accomplished if the physician is not
yet working at the academic medical center, we are not able to adopt
this recommendation.
Comment: One commenter suggested that the 180-day processing time
for enrollment decisions was not workable for providers undergoing a
change of ownership (CHOW) as specified in Sec. 489.18.
Response: Since Medicare contractors can only process applications
that are complete at the time of filing and have the necessary
supporting documentation, it is essential that CHOWs are complete when
submitted. When completed applications are submitted, Medicare
contractors will encounter fewer obstacles in processing an
application. While we are establishing an outside processing timeframe
in this rule, we have established more stringent processing
requirements in the manual. We recognize the importance of processing
CHOWs in a timely manner and will continue to establish processing
standards in the manual which seek to ensure continuity of payment.
Comment: While several commenters offered support for our proposal
in Sec. 424.535 to preclude provider or supplier billing for a period
of 3 years after Medicare billing privileges are revoked, several
commenters stated that a 3-year ban is too long.
Response: We agree that Medicare contractors should consider the
reason associated with revocation before determining whether the
contractor should establish a re-enrollment bar for a provider or
supplier. The goal of the re-enrollment bar is to ensure that Medicare
billing privileges are given to trustworthy providers and suppliers.
Consequently, if a Medicare contractor determines that a provider's or
supplier's Medicare billing privileges should be revoked, then we
believe that establishing an enrollment bar is appropriate. We will
provide contractors with guidance on the establishment of an enrollment
bar via manual instructions. With this guidance, we believe that the
contractor has discretion to establish a re-enrollment bar from 1 to 3
years depending on the severity of the basis for revocation. For
example, failure to respond to revalidation request may warrant a 1-
year ban whereas failure to report an adverse legal action that could
preclude payment would warrant a 3-year ban.
In addition, if a contractor makes a decision to revoke Medicare
billing privileges, we believe that the duration of the re-enrollment
bar should not be less than 1 year. Finally, while we believe that
providers and suppliers can appeal the revocation determination, we do
not believe that providers and suppliers can appeal the duration of the
re-enrollment bar for Medicare billing privilege. We also believe that
providers and suppliers have an obligation to maintain their billing
privileges and to report changes that would preclude enrollment or
continued enrollment in accordance with Sec. 410.33(g), Sec.
424.57(c)(2), and Sec. 424.520(b). In addition, we believe that
establishing a re-enrollment bar for Medicare billing privileges that
have been revoked will help protect the Medicare Trust Funds, and
beneficiaries from potentially unqualified providers and suppliers.
Comment: One commenter stated that the 3-year waiting period in
proposed Sec. 424.502 was a punitive action and is not within our
legal authority, and that only the OIG has been granted legal authority
to exclude individuals and entities from the Medicare program.
Response: We believe that we have the obligation to protect the
Medicare Trust Funds when billing privileges are revoked. We believe
providers and suppliers whose billing privileges are revoked should be
prevented from immediately re-entering the program. Accordingly, we
believe that establishing a re-enrollment bar is appropriate and within
our authority. Unlike OIG exclusions which apply government-wide and
which generally last for 5 years or longer, the re-enrollment bar only
applies to those billing the Medicare program.
Comment: Several commenters recommended that we do not revoke a
physician's billing privileges for 3 years because the physician did
not respond to a revalidation request.
Response: In the April 21, 2006 final rule, providers and suppliers
learned about our intent to begin a revalidation process. Specifically,
Sec. 424.515 states that a provider or supplier (other than a DMEPOS
supplier), must resubmit and recertify the accuracy of its enrollment
information every 5 years. Therefore, providers and suppliers that
enrolled in the Medicare program prior to 2003, but who have not
completed a Medicare enrollment application since then, have had more
than 2 years to come into voluntary compliance with our enrollment
criteria by submitting a complete enrollment application. With this
final rule, we are again notifying physicians, providers, and suppliers
that they may voluntarily complete and submit a Medicare enrollment
application and the necessary supporting documentation prior to our
formal request for revalidation. Accordingly, providers and suppliers
who choose not to come into voluntary compliance or fail to respond to
a revalidation request in a complete and timely manner fail to satisfy
our enrollment criteria and may be subject to revocation of their
billing privileges.
Comment: Several commenters recommended that we allow providers and
suppliers to participate in the Medicare program if their revocation is
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successfully overturned at a higher level of appeal.
Response: Section 405.874(d)(3) states a provider or supplier's
billing privileges will be reinstated back to the date that their
revocation became effective if it was reversed at a higher level of
appeal.
Comment: Several commenters recommended that we clarify that the
period of provider or supplier ineligibility be linked to the date on
which the supplier had provided a service to a beneficiary and not the
date that a claim would be received or processed by a carrier.
Response: We are clarifying that this is our intent. Revocation
actions concerning provider and supplier ineligibility are based upon
the date on which the provider or supplier had furnished a service to a
beneficiary and not the date that a claim was received or processed by
a carrier or MAC.
For example, if a provider submits a claim for services provided on
June 22, 2007, and the beneficiary dies on June 23, 2007, but the claim
for the June 22, 2007 services was not received until August 1, 2007,
if any action is taken regarding this claim, it would be with regard to
the June 22, 2007 date.
Comment: One commenter suggested that there are several instances
where the date of service being billed could actually be the day after
the date of death and that an honest billing of the service could be
perceived as fraud, and therefore cause a provider or supplier to be
incorrectly revoked.
Response: We understand that there are certain situations when the
date of service may legitimately be the day after the date of death of
the beneficiary. Accordingly, Medicare contractors and CMS will review
the specific details associated with each claim before taking any
revocation action.
Comment: We received several comments regarding implementation of
the proposed changes to be set forth at Sec. 424.535(a)(8) which
allows Medicare contractors to revoke Medicare billing privileges when
a provider or supplier submits a claim or claims for services that
could not have been furnished to a beneficiary, where the commenter
believed there was not enough guidance given to the contractors to
filter these claims which could cause overburdened contractors to
implement this policy too widely.
Response: CMS, not a Medicare contractor, will make the
determination for revocation under the authority at Sec.
424.535(a)(8). We will direct contractors to use this basis of
revocation after identifying providers or suppliers that have these
billing issues. We have found numerous examples of situations where a
physician claims to have furnished a service to a beneficiary more than
a month after their recorded death, or when the provider or supplier
was out of State when the supposed services had been furnished. In
these instances, the provider has billed the Medicare program for
services which were not provided and has submitted Medicare claims for
service to a beneficiary who could not have received the service which
was billed. This revocation authority is not intended to be used for
isolated occurrences or accidental billing errors. Rather, this basis
for revocation is directed at providers and suppliers who are engaging
in a pattern of improper billing.
In making a revocation determination under Sec. 424.535(a)(8), we
will make the revocation determination based upon information presented
by a Medicare contractor, a CMS Regional Office, or one of our Program
Integrity field offices. We believe that it is both appropriate and
necessary that we have the ability to revoke billing privileges when
services could not have been furnished by a provider or supplier. We
recognize the impact that this revocation has, and a revocation will
not be issued unless sufficient evidence demonstrates abusive billing
patterns. Accordingly, we will not revoke billing privileges under
Sec. 424.535(a)(8) unless there are multiple instances, at least
three, where abusive billing practices have taken place. Furthermore,
providers and suppliers may appeal a contractor revocation using the
process outlined in part 498 if they believe that they were unduly
revoked. In conclusion, we believe that providers and suppliers are
responsible for the claims they submit or the claims submitted on their
behalf. We believe that it is essential that providers and suppliers
take the necessary steps to ensure they are billing appropriately for
services furnished to Medicare beneficiaries.
Comment: Several commenters believed that contractors would be
issuing revocations based upon the submission of claims for services
that could not be delivered.
Response: As stated above, we will instruct Medicare contractors to
issue a revocation under Sec. 424.535(a)(8).
Comment: One commenter suggested several procedural changes
regarding the processing of enrollment applications; such as,
withdrawing an application and reopening a closed enrollment decision,
be included in this regulation as opposed to our original procedural
proposals.
Response: As outlined in Sec. 424.510, the current enrollment
application procedures allow providers and suppliers a clear means to
complete and submit enrollment applications with the necessary
documentation to participate in the Medicare program. Prospective
providers or suppliers are responsible for obtaining the necessary
documentation that demonstrates that they meet the program requirements
for their provider or supplier type. If a provider or supplier cannot
supply the necessary documentation at the time of filing or in response
to a contractor request, then the contractor is required to reject
their application and the prospective provider or supplier must begin
the enrollment process anew. Finally, a prospective provider or
supplier may withdraw their Medicare enrollment application at any time
by informing the designated contractor in writing of the withdrawal of
the application. A withdrawal request must be made by the applicant or
the Authorized Official as defined in Sec. 424.502 and in the Medicare
enrollment application (CMS-855).
Unlike the claims appeals process where minor errors and omissions
can be resolved though the reopening process in an effective and
efficient manner, the issues involved in Provider Enrollment denials
and revocations do not readily lend themselves to the reopening
process. Accordingly, we have not adopted a reopening procedure in this
final rule.
Comment: One commenter recommended that we revise our 2002 ``Do Not
Forward'' policy because of the change in processing timeframes for
enrollment applications.
Response: We believe this issue is outside the scope of the
proposed rule and can not be addressed in this final rule.
Comment: One commenter recommended that if we make a change in the
Medicare enrollment application that we use the processing guidelines
in effect at the time of the postmark date so that the application will
be treated as submitted prior to the implementation date.
Response: If we make a change in the Medicare enrollment
application in the future, we will establish a transition period
between the use of the prior version of the application and the new
version of the application.
Comment: One commenter stated that electronic funds transfer (EFT)
should be developed in concert with the CMS-855 transaction standard to
ensure that there is a clear connection between the two files.
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Response: We believe this issue is outside the scope of the
proposed rule and can not be addressed in this final rule.
Comment: One commenter urged us to clarify that the reassignment
exception still exists with regard to EFT which currently exempts
individuals reassigning their benefits to a group practice from the EFT
requirement.
Response: Individuals reassigning all of their benefits to a group
practice are still exempt from the EFT requirement. We will update its
manuals to state that only individuals and organizations receiving
payments directly must receive them through EFT.
Comment: One commenter suggested that we consult with hospital-
based faculty practices to determine the best way to implement EFT in
this particular setting.
Response: We will continue to conduct outreach efforts to ensure
that all providers and suppliers are informed about EFT policies.
Comment: One commenter recommended that adequate notification and
education be provided to all who have chosen or are required to accept
funds via EFT.
Response: We will continue to conduct outreach efforts to ensure
that all providers and suppliers are informed about EFT policies. We
believe this issue is outside the scope of the proposed rule and can
not be addressed in this final rule.
Comment: One commenter recommended that notice of precertification
completion be provided to group practices prior to the payment of funds
via EFT.
Response: We believe this issue is outside the scope of the
proposed rule and can not be addressed in this final rule.
Comment: One commenter stated we should not terminate a provider
agreement when billing privileges are revoked.
Response: In the April 21, 2006 final rule, we stated in Sec.
424.545(a) that the termination of both the provider agreement and
billing privileges will happen concurrently. Accordingly, we believe
that a provider cannot retain a provider agreement if its billing
privileges have been revoked.
Comment: One commenter suggested that we amend the definition of
supplier because they believed that the term ambulance service provider
may not include suppliers of ambulance services.
Response: While we are not adopting this recommendation, we clarify
in section IV. of this final rule (Provisions of the Final Regulation)
that an ambulance service provider includes all providers and suppliers
of ambulance services.
Comment: One commenter recommended that we conduct increased
outreach and education efforts for providers, suppliers and contractor
enrollment staff.
Response: We will undertake the necessary steps to ensure that our
contractors understand these new provisions and apply them
consistently. In addition to publishing this final rule, we will issue
operational guidance to our Medicare contractors.
IV. Provisions of the Final Regulation
Based on public comments, we are adopting the provisions of the
proposed rule as final with the following changes: We are amending the
provisions of this final rule to apply to all providers and suppliers,
including DMEPOS suppliers.
In Sec. 405.802, we have added a definition of prospective
provider.
In Sec. 405.874(a), we amended the proposed language and adopted
the provision that if a carrier, fiscal intermediary, National Supplier
Clearinghouse (NSC) or MAC denies a provider's or supplier's enrollment
application, then the carrier, fiscal intermediary, NSC or MAC must
notify the provider or supplier by mail. The notice must include the
following: (1) The reason for denial in sufficient detail to allow the
provider or supplier to understand the nature of its deficiencies; (2)
the right to appeal in accordance with part 498; and (3) the address to
which the written appeal must be mailed.
In Sec. 405.874(b)(1), we adopted the provision which clarified
that if CMS or a CMS contractor, (that is, a carrier, fiscal
intermediary, NSC or MAC) revokes a provider's or supplier's Medicare
billing privileges, then CMS or its contractor must notify the provider
or supplier by mail and that the notice must include--(1) The reason
for the revocation in sufficient detail for the provider or supplier to
understand the nature of its deficiencies; (2) the right to appeal in
accordance with part 498 of this chapter; (3) the address to which the
written appeal must be mailed.
In Sec. 405.874(b)(2), we adopted the provision to separate the
procedures in existing Sec. 405.874(a) and Sec. 405.874(b). In
addition, we adopted the provision clarifying that a revocation of
provider's or supplier's billing privileges that is based on a Federal
exclusion or debarment is effective with the effective date of the
exclusion or debarment. Moreover, if CMS or a CMS contractor revokes
Medicare billing privileges, then we would not revoke an individual or
organization's National Provider Identifier (NPI).
In Sec. 405.874(b)(3), we modified our proposed provision to
clarify that providers and suppliers are not paid for items or services
furnished after the effective date of revocation. We removed proposed
Sec. 405.874(b)(3)(i) because it was not applicable to revocation of
billing privileges. Concerning DMEPOS suppliers, section 1834(j)(1) of
the Act states that, with the exception of medical equipment and
supplies furnished incident to a physician's service, no payment may be
made by Medicare for items and supplies unless the supplier has active
Medicare billing privileges. We also adopted the provision that claims
submitted to carriers, fiscal intermediaries, NSC or MACs for items or
services furnished during a period of provider or supplier
ineligibility are to be rejected by the carrier or fiscal intermediary
and not denied.
In Sec. 405.874(c)(1), we adopted the provision that a provider's
or supplier's appeal rights would follow the processes detailed in part
498. Generally denials or revocations issued by a fiscal intermediary
would be handled by a CMS regional office (RO), and denials and
revocations by carriers, including the NSC, would be handled by a
carrier hearing officer. In those cases where a MAC issues a denial or
revocation, the reconsideration would be handled by the CMS RO or a
contractor hearing officer depending upon the provider or supplier
type. The CMS RO's will generally be handling the Medicare Part A
reconsiderations and the contractor hearing officer will generally be
handling the Medicare Part B reconsiderations.
In Sec. 405.874(d), we adopted the revisions to this section to
reflect that claims for services furnished to Medicare beneficiaries
during a period in which the provider's or supplier's billing
privileges were not effective are rejected and not denied. If a
provider or supplier is determined not to have qualified for billing
privileges in one period but qualified in another, contractors process
claims for services furnished to beneficiaries during the period for
which the provider or supplier was Medicare-qualified. Subpart C of
this part sets forth the requirements for the recovery of overpayments.
The appeals process for denied claims should not apply if a provider or
supplier does not have billing privileges.
In Sec. 405.874(d)(3), we adopted the provision that when
revocation of a provider's or supplier's billing privileges are
reversed upon appeal, the
[[Page 36457]]
provider's or supplier's billing privileges are reinstated back to the
date that the revocation became effective.
In Sec. 405.874(d)(4), we adopted the provision that if a denial
of a provider's or supplier's billing privileges is reversed upon
appeal, then the appeal decision establishes the date that the
provider's or supplier's billing privileges will become effective.
In Sec. 405.874(e), we adopted the provision that if a provider or
supplier completes a corrective action plan and provides sufficient
evidence to the carrier, fiscal intermediary, NSC or MAC that it has
complied fully with the Medicare requirements, the carrier, fiscal
intermediary or MAC may reinstate the supplier's billing privileges.
In Sec. 405.874(f) we adopted the provision changing the effective
date for DMEPO