Departmental Offices/Federal Consulting Group; Proposed Collection: Comment Request, 34835-34836 [E8-13716]

Download as PDF Federal Register / Vol. 73, No. 118 / Wednesday, June 18, 2008 / Notices rwilkins on PROD1PC63 with NOTICES for such a waiver has been received by MARAD. The vessel, and a brief description of the proposed service, is listed below. The complete application is given in DOT docket MARAD–2008– 0056 at http://www.regulations.gov. Interested parties may comment on the effect this action may have on U.S. vessel builders or businesses in the U.S. that use U.S.-flag vessels. If MARAD determines, in accordance with Pub. L. 105–383 and MARAD’s regulations at 46 CFR Part 388 (68 FR 23084; April 30, 2003), that the issuance of the waiver will have an unduly adverse effect on a U.S.-vessel builder or a business that uses U.S.-flag vessels in that business, a waiver will not be granted. Comments should refer to the docket number of this notice and the vessel name in order for MARAD to properly consider the comments. Comments should also state the commenter’s interest in the waiver application, and address the waiver criteria given in § 388.4 of MARAD’s regulations at 46 CFR Part 388. DATES: Submit comments on or before July 18, 2008. ADDRESSES: Comments should refer to docket number MARAD–2008–0056. Written comments may be submitted by hand or by mail to the Docket Clerk, U.S. Department of Transportation, Docket Operations, M–30, West Building Ground Floor, Room W12–140, 1200 New Jersey Avenue, SE., Washington, DC 20590. You may also send comments electronically via the Internet at http://www.regulations.gov. All comments will become part of this docket and will be available for inspection and copying at the above address between 10 a.m. and 5 p.m., E.T., Monday through Friday, except Federal holidays. An electronic version of this document and all documents entered into this docket is available on the World Wide Web at http:// www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Joann Spittle, U.S. Department of Transportation, Maritime Administration, 1200 New Jersey Avenue, SE., Room W21–203, Washington, DC 20590. Telephone 202– 366–5979. SUPPLEMENTARY INFORMATION: As described by the applicant the intended service of the vessel GALILEO is: Intended Use: ‘‘6-pak charter.’’ Geographic Region: ‘‘Boston Harbor.’’ Privacy Act Anyone is able to search the electronic form of all comments received into any of our dockets by the name of the individual submitting the comment (or signing the comment, if VerDate Aug<31>2005 18:01 Jun 17, 2008 Jkt 214001 submitted on behalf of an association, business, labor union, etc.). You may review DOT’s complete Privacy Act Statement in the Federal Register published on April 11, 2000 (Volume 65, Number 70; Pages 19477–78). Dated: June 10, 2008. By order of the Maritime Administrator. Leonard Sutter, Secretary, Maritime Administration. [FR Doc. E8–13792 Filed 6–17–08; 8:45 am] BILLING CODE 4910–81–P DEPARTMENT OF TRANSPORTATION Surface Transportation Board [STB Docket No. AB–290 (Sub-No. 307X)] Norfolk Southern Railway Company— Discontinuance of Service Exemption—in St. Joseph and LaPorte Counties, IN Norfolk Southern Railway Company (NSR) has filed a verified notice of exemption under 49 CFR part 1152 Subpart F—Exempt Abandonments and Discontinuances of Service to discontinue service over a 4.40-mile line of railroad between milepost 131.60 and milepost 136.00 in St. Joseph and LaPorte Counties, IN. The line traverses United States Postal Service Zip Code 46574, and includes the station of Kankakee. NSR has certified that: (1) No local traffic has moved over the line for at least 2 years; (2) all overhead traffic has been rerouted over other lines; (3) no formal complaint filed by a user of rail service on the line (or by a state or local government entity acting on behalf of such user) regarding cessation of service over the line either is pending with the Surface Transportation Board (Board) or with any U.S. District Court or has been decided in favor of complainant within the 2-year period; and (4) the requirements of 49 CFR 1105.12 (newspaper publication) and 49 CFR 1152.50(d)(1) (notice to governmental agencies) have been met. As a condition to this exemption, any employee adversely affected by the service discontinuance shall be protected under Oregon Short Line R. Co.—Abandonment—Goshen, 360 I.C.C. 91 (1979). To address whether this condition adequately protects affected employees, a petition for partial revocation under 49 U.S.C. 10502(d) must be filed. Provided no formal expression of intent to file an offer of financial assistance (OFA) has been received, this exemption will be effective on July 18, 2008, unless stayed pending PO 00000 Frm 00138 Fmt 4703 Sfmt 4703 34835 reconsideration. Petitions to stay that do not involve environmental issues and formal expressions of intent to file an OFA for continued rail service under 49 CFR 1152.27(c)(2),1 must be filed by June 30, 2008.2 Petitions to reopen must be filed by July 8, 2008, with: Surface Transportation Board, 395 E Street, SW., Washington, DC 20423–0001. A copy of any petition filed with the Board should be sent to NSR’s representative: James R. Paschall, Three Commercial Place, Norfolk, VA 23510. If the verified notice contains false or misleading information, the exemption is void ab initio. Board decisions and notices are available on our Web site at http:// www.stb.dot.gov. Decided: June 6, 2008. By the Board, David M. Konschnik, Director, Office of Proceedings. Anne K. Quinlan, Acting Secretary. [FR Doc. E8–13312 Filed 6–12–08; 8:45 am] BILLING CODE 4915–01–P DEPARTMENT OF THE TREASURY Departmental Offices/Federal Consulting Group; Proposed Collection: Comment Request Notice and request for comments. ACTION: SUMMARY: The Department of the Treasury, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on proposed and/or continuing information collections, as required by the Paperwork Reduction Act of 1995, Public Law 104–13 (44 U.S.C. 3506(c)(2)(A)). Currently, the Federal Consulting Group within the Department of the Treasury is soliciting comments concerning the American Customer Satisfaction Index (ACSI) E–Government Web site Customer Satisfaction Survey. DATES: Written comments should be received on or before August 18, 2008 to be assured of consideration. ADDRESSES: Direct all written comments to the Federal Consulting Group, Attention: Ron Oberbillig, 799 9th 1 Each OFA must be accompanied by the filing fee, which currently is set at $1,300. See 49 CFR 1002.2(f)(25). 2 In discontinuance proceedings, trail use/rail banking and public use conditions are not appropriate. Likewise, no environmental or historical documentation is required here under 49 CFR 1105.6(c) and 1105.8(b), respectively. E:\FR\FM\18JNN1.SGM 18JNN1 34836 Federal Register / Vol. 73, No. 118 / Wednesday, June 18, 2008 / Notices rwilkins on PROD1PC63 with NOTICES Street, NW., 8th Floor, Washington, DC 20001, (202) 504–3656, Ron.Oberbillig@bpd.treas.gov. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of the form(s) and instructions should be directed to the Federal Consulting Group, Attention: Ron Oberbillig, 799 9th Street, NW., 8th Floor, Washington, DC 20001, (202) 504–3656, Ron.Oberbillig@bpd.treas.gov. SUPPLEMENTARY INFORMATION: Title: American Customer Satisfaction Index (ACSI) E–Government Web site Customer Satisfaction Survey. OMB Number: 1505–0186. Abstract: The proposed renewal of this information collection activity supports continued use of a proven methodology to measure and improve customer satisfaction with federal government agency Web sites. The Federal Consulting Group of the Department of the Treasury serves as the executive agent for this project and has contracted with ForeSee Results, Inc., to offer this assessment service to federal government agencies. ForeSee Results is a leader in customer satisfaction and customer experience management on the Web. It utilizes the methodology of the most respected, credible, and well-known measure of customer satisfaction in the country, the American Customer Satisfaction Index (ACSI). This methodology combines survey data and a patented econometric model to precisely measure the customer satisfaction of Web site users, identify specific areas for improvement, and determine the impact of those improvements on customer satisfaction and future customer behaviors. The ACSI is the only cross-industry, cross-agency methodology for obtaining comparable measures of customer satisfaction with federal government VerDate Aug<31>2005 18:01 Jun 17, 2008 Jkt 214001 programs and/or Web sites. Along with other economic objectives, the quality of goods and services is a part of measuring living standards. The ACSI’s ultimate purpose is to help improve the quality of goods and services available to the American people, including those provided by the federal government. The ACSI E–Government Web site Customer Satisfaction Surveys will be completed subject to the Privacy Act of 1974, Public Law 93–579, December 31, 1974 (5 U.S.C. 522a). The agency information collection will be used solely for the purpose of the survey. The contractor will not be authorized to release any agency information obtained through surveys without first obtaining permission from the Federal Consulting Group and the participating agency. In no case shall any new system of records containing privacy information be developed by the Federal Consulting Group, participating agencies, or the contractor collecting the data. In addition, participating federal agencies may only provide information sufficient to randomly select Web site visitors as potential survey respondents. This survey asks no questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. Current Actions: Proposed renewal of collection of information. Type of Review: Renewal. Affected Public: Individuals or households/business or other for-profit/ not-for-profit institutions/farms/federal government/state, local or tribal government. Estimated Number of Respondents: Usage by federal agencies of the Government Web site Customer Satisfaction Survey is expected to vary as new agency Web sites are added or deleted. However, projected estimates for fiscal years 2008 through 2010 are as follows: PO 00000 Frm 00139 Fmt 4703 Sfmt 4703 Fiscal Year 2008—200 Customer Satisfaction Surveys Respondents: 1,000,000; annual responses: 1,000,000; average minutes per response: 2.5; burden hours: 41,667. Fiscal Year 2009—250 Customer Satisfaction Surveys Respondents: 1,250,000; annual responses: 1,250,000; average minutes per response: 2.5; burden hours: 52,083. Fiscal Year 2010—300 Customer Satisfaction Surveys Respondents: 1,500,000; annual responses: 1,500,000; average minutes per response: 2.5; burden hours: 62,500. Request for Comments: Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval. All comments will become a matter of public record. Comments are invited on: (a) Whether the collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden of the collection of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; (d) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology; and (e) estimates of capital or start-up costs and costs of operation, maintenance, and purchase of services to provide information. Dated: June 12, 2008. Ron Oberbillig, COO, Federal Consulting Group. [FR Doc. E8–13716 Filed 6–17–08; 8:45 am] BILLING CODE 4810–25–P E:\FR\FM\18JNN1.SGM 18JNN1

Agencies

[Federal Register Volume 73, Number 118 (Wednesday, June 18, 2008)]
[Notices]
[Pages 34835-34836]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-13716]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF THE TREASURY


Departmental Offices/Federal Consulting Group; Proposed 
Collection: Comment Request

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Department of the Treasury, as part of its continuing 
effort to reduce paperwork and respondent burden, invites the general 
public and other Federal agencies to take this opportunity to comment 
on proposed and/or continuing information collections, as required by 
the Paperwork Reduction Act of 1995, Public Law 104-13 (44 U.S.C. 
3506(c)(2)(A)). Currently, the Federal Consulting Group within the 
Department of the Treasury is soliciting comments concerning the 
American Customer Satisfaction Index (ACSI) E-Government Web site 
Customer Satisfaction Survey.

DATES: Written comments should be received on or before August 18, 2008 
to be assured of consideration.

ADDRESSES: Direct all written comments to the Federal Consulting Group, 
Attention: Ron Oberbillig, 799 9th

[[Page 34836]]

Street, NW., 8th Floor, Washington, DC 20001, (202) 504-3656, 
Ron.Oberbillig@bpd.treas.gov.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the form(s) and instructions should be directed to the 
Federal Consulting Group, Attention: Ron Oberbillig, 799 9th Street, 
NW., 8th Floor, Washington, DC 20001, (202) 504-3656, 
Ron.Oberbillig@bpd.treas.gov.

SUPPLEMENTARY INFORMATION:
    Title: American Customer Satisfaction Index (ACSI) E-Government Web 
site Customer Satisfaction Survey.
    OMB Number: 1505-0186.
    Abstract: The proposed renewal of this information collection 
activity supports continued use of a proven methodology to measure and 
improve customer satisfaction with federal government agency Web sites. 
The Federal Consulting Group of the Department of the Treasury serves 
as the executive agent for this project and has contracted with ForeSee 
Results, Inc., to offer this assessment service to federal government 
agencies.
    ForeSee Results is a leader in customer satisfaction and customer 
experience management on the Web. It utilizes the methodology of the 
most respected, credible, and well-known measure of customer 
satisfaction in the country, the American Customer Satisfaction Index 
(ACSI). This methodology combines survey data and a patented 
econometric model to precisely measure the customer satisfaction of Web 
site users, identify specific areas for improvement, and determine the 
impact of those improvements on customer satisfaction and future 
customer behaviors.
    The ACSI is the only cross-industry, cross-agency methodology for 
obtaining comparable measures of customer satisfaction with federal 
government programs and/or Web sites. Along with other economic 
objectives, the quality of goods and services is a part of measuring 
living standards. The ACSI's ultimate purpose is to help improve the 
quality of goods and services available to the American people, 
including those provided by the federal government.
    The ACSI E-Government Web site Customer Satisfaction Surveys will 
be completed subject to the Privacy Act of 1974, Public Law 93-579, 
December 31, 1974 (5 U.S.C. 522a). The agency information collection 
will be used solely for the purpose of the survey. The contractor will 
not be authorized to release any agency information obtained through 
surveys without first obtaining permission from the Federal Consulting 
Group and the participating agency. In no case shall any new system of 
records containing privacy information be developed by the Federal 
Consulting Group, participating agencies, or the contractor collecting 
the data. In addition, participating federal agencies may only provide 
information sufficient to randomly select Web site visitors as 
potential survey respondents.
    This survey asks no questions of a sensitive nature, such as sexual 
behavior and attitudes, religious beliefs, and other matters that are 
commonly considered private.
    Current Actions: Proposed renewal of collection of information.
    Type of Review: Renewal.
    Affected Public: Individuals or households/business or other for-
profit/not-for-profit institutions/farms/federal government/state, 
local or tribal government.
    Estimated Number of Respondents: Usage by federal agencies of the 
Government Web site Customer Satisfaction Survey is expected to vary as 
new agency Web sites are added or deleted. However, projected estimates 
for fiscal years 2008 through 2010 are as follows:

Fiscal Year 2008--200 Customer Satisfaction Surveys

    Respondents: 1,000,000; annual responses: 1,000,000; average 
minutes per response: 2.5; burden hours: 41,667.

Fiscal Year 2009--250 Customer Satisfaction Surveys

    Respondents: 1,250,000; annual responses: 1,250,000; average 
minutes per response: 2.5; burden hours: 52,083.

Fiscal Year 2010--300 Customer Satisfaction Surveys

    Respondents: 1,500,000; annual responses: 1,500,000; average 
minutes per response: 2.5; burden hours: 62,500.

    Request for Comments: Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval. All 
comments will become a matter of public record. Comments are invited 
on: (a) Whether the collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the collection of information; (c) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; (d) ways to minimize the burden of the collection of 
information on respondents, including through the use of automated 
collection techniques or other forms of information technology; and (e) 
estimates of capital or start-up costs and costs of operation, 
maintenance, and purchase of services to provide information.

    Dated: June 12, 2008.
Ron Oberbillig,
COO, Federal Consulting Group.
[FR Doc. E8-13716 Filed 6-17-08; 8:45 am]
BILLING CODE 4810-25-P