Proposed Collection; Comment Request-Customer Satisfaction Surveys (Fast-Track Recall Survey, Ombudsman Survey, State Partner Survey, Hotline Survey, Web-site Survey, and Clearinghouse Survey), 30883-30884 [E8-12008]

Download as PDF Federal Register / Vol. 73, No. 104 / Thursday, May 29, 2008 / Notices Cash Deposit Requirements The following cash deposit requirements will be effective upon publication of these final results for all shipments of the subject merchandise entered, or withdrawn from warehouse, for consumption on or after the publication date of these final results of administrative review, consistent with section 751(a)(1) of the Tariff Act: (1) the cash deposit rate for the reviewed company will be the rate listed above; (2) if the exporter is not a firm covered in this review, but was covered in a previous review or the original less– than-fair–value (LTFV) investigation, the cash deposit rate will continue to be the company–specific rate published for the most recent period; (3) if the exporter is not a firm covered in this review, a prior review, or the original LTFV investigation, but the manufacturer is, the cash deposit rate will be the rate established for the most recent period for the manufacturer of the merchandise; and (4) the cash deposit rate for all other manufacturers or exporters will continue to be 162.14 percent, the all–others rate established in the LTFV investigation. See Amended Final Determination and Antidumping Duty Order; Certain Forged Stainless Steel Flanges from India, 59 FR 5994, 5995 (February 9, 1994). These deposit requirements, when imposed, shall remain in effect until publication of the final results of the next administrative review. jlentini on PROD1PC65 with NOTICES Notification to Interested Parties This notice also serves as a final reminder to importers of their responsibility under 19 CFR 351.402(f)(2) to file a certificate regarding the reimbursement of antidumping duties prior to liquidation of the relevant entries during this review period. Failure to comply with this requirement could result in the Department’s presumption that reimbursement of antidumping duties occurred, and the subsequent assessment of double antidumping duties. This notice also serves as a reminder to parties subject to administrative protective orders (APOs) of their responsibility concerning the disposition of proprietary information disclosed under APO in accordance with 19 CFR 351.305, which continues to govern business proprietary information in this segment of the proceeding. Timely written notification of the return or destruction of APO materials or conversion to judicial protective order is hereby requested. Failure to comply with the regulations VerDate Aug<31>2005 18:50 May 28, 2008 Jkt 214001 and the terms of an APO is a sanctionable violation. We are issuing and publishing this notice in accordance with sections 751(a)(1) and 777(i)(1) of the Tariff Act. Dated: May 20, 2008. David M. Spooner, Assistant Secretary for Import Administration. [FR Doc. E8–11996 Filed 5–28–08; 8:45 am] BILLING CODE 3510–DR–S CONSUMER PRODUCT SAFETY COMMISSION Proposed Collection; Comment Request—Customer Satisfaction Surveys (Fast-Track Recall Survey, Ombudsman Survey, State Partner Survey, Hotline Survey, Web-site Survey, and Clearinghouse Survey) Consumer Product Safety Commission. ACTION: Notice. AGENCY: SUMMARY: As required by the Paperwork Reduction Act of 1995 (44 U.S.C. Chapter 35) (PRA), the Consumer Product Safety Commission (CPSC) requests comments on a proposed request for an extension of its PRA approval to conduct surveys to determine customers’ level of satisfaction with existing services. The Commission will consider all comments received in response to this notice before requesting approval of this collection of information from the Office of Management and Budget (OMB). DATES: Written comments must be received by the Office of the Secretary not later than July 28, 2008. ADDRESSES: Written comments should be captioned ‘‘Customer Satisfaction Surveys’’ and e-mailed to the Office of the Secretary at cpsc-os@cpsc.gov. Comments may also be sent by facsimile to (301) 504–0127, or by mail to the Office of the Secretary, Consumer Product Safety Commission, 4330 East West Highway, Bethesda, Maryland 20814. FOR FURTHER INFORMATION CONTACT: For information about this proposed extension of approval of the collection of information, or to obtain a copy of the questions to be used for this collection of information, call or write Linda Glatz, Division of Policy and Planning, Office of Information Technology and Technology Services, Consumer Product Safety Commission, 4330 East West Highway, Bethesda, MD 20814; telephone: (301) 504–7671 or by e-mail to lglatz@cpsc.gov. SUPPLEMENTARY INFORMATION: PO 00000 Frm 00004 Fmt 4703 Sfmt 4703 30883 A. Background OMB has approved CPSC information collection activity using customer satisfaction surveys, OMB Control No. 0341–0128. CPSC seeks extension of that approval for six customer satisfaction surveys to determine the kind and quality of services CPSC customers want and customers’ level of satisfaction with existing services. ‘‘Customers’’ of CPSC include any individual or entity interested in or affected by agency activities. These would include, but not be limited to: (1) Consumers that telephone the Hotline or access the CPSC Web-site via the internet to report product-related incidents, or to obtain information on recent product recalls; (2) consumers, industry members, or others that contact the National Injury Information Clearinghouse for information; (3) State representatives who work with CPSC on cooperative programs; (4) firms that use CPSC’s Fast-Track Product Recall Program to report and simultaneously propose satisfactory product recall plans; and (5) small businesses that seek information or assistance from the CPSC’s small business ombudsman. These customer surveys are used by the CPSC Office of Financial Management, Planning and Evaluation to prepare sections of the agency’s annual performance plan and accountability report in accordance with the Government Performance and Results Act of 1993. The information from the surveys will provide measures of the quality and effectiveness of agency efforts related to three goals in its strategic plan: informing the public, industry services, and customer satisfaction. If this information is not collected, the Commission would not have the means to measure its effectiveness in providing useful services to consumers and others, and lack information necessary to guide program development. B. Estimated Burden The surveys will be conducted by inhouse staff primarily through internet, telephone, or in writing. The CPSC staff may: (1) Conduct customer service follow-up queries with a sample of telephone Hotline callers; (2) survey a sample of firms that use Fast-Track Product Recall and Ombudsman Programs to assess their views and suggestions for improvements in the services aspects of the program; (3) conduct a sample survey of state partners and customers of the National Injury Information Clearinghouse; and (4) obtain web-based survey information on customer satisfaction with the E:\FR\FM\29MYN1.SGM 29MYN1 30884 Federal Register / Vol. 73, No. 104 / Thursday, May 29, 2008 / Notices agency’s Web-site. Fewer than 6 customer surveys or information collection activities a year would be conducted using this clearance. The Commission staff estimates the number of annual respondents to be about 684. The anticipated sources and respondents for surveys conducted over a three-year period include: Hotline ......................................... National Injury Information Clearinghouse ........................... Small Businesses ......................... State Partners ............................... Web-site ....................................... Fast Track Product Recall Program .......................................... 350 300 200 54 1000 150 2,054 jlentini on PROD1PC65 with NOTICES The estimated time of the total annualized cost/burden to respondents would be approximately 65 hours. The annualized cost to respondents for the hour burden for collection of information is $1,821.95 based on a total of 65 hours at $28.03/hour (Bureau of Labor Statistics average hourly private industry employer compensation costs, December 2007). VerDate Aug<31>2005 17:45 May 28, 2008 Jkt 214001 C. Requests for Comments DEPARTMENT OF DEFENSE The Commission solicits written comments from all interested persons about the proposed extension. The Commission specifically seeks information relevant to the following topics: — Whether the surveys described above are necessary for the proper performance of the Commission’s functions, including whether the information would have practical utility; — Whether the estimated burden of the proposed collections are accurate; — Whether the quality, utility, and clarity of the information to be collected could be enhanced; and — Whether the burden imposed by the collection of information could be minimized by use of automated, electronic or other technological collection techniques, or other forms of information technology. Office of the Secretary Dated: May 23, 2008. Todd Stevenson, Secretary, Consumer Product Safety Commission. [FR Doc. E8–12008 Filed 5–28–08; 8:45 am] BILLING CODE 6355–01–P PO 00000 Frm 00005 Fmt 4703 [Transmittal Nos. 08–32] 36(b)(1) Arms Sales Notification Department of Defense, Defense Security Cooperation Agency. ACTION: Notice. AGENCY: SUMMARY: The Department of Defense is publishing the unclassified text of a section 36(b)(1) arms sales notification. This is published to fulfill the requirements of section 155 of Public Law 104–164 dated 21 July 1996. FOR FURTHER INFORMATION CONTACT: Ms. B. English, DSCA/DBO/CFM, (703) 601– 3740. The following is a copy of a letter to the Speaker of the House of Representatives, Transmittals 08–32 with attached transmittal, policy justification, and Sensitivity of Technology. Dated: May 16, 2008. Patricia L. Toppings, OSD Federal Register Liaison Officer, Department of Defense. BILLING CODE 5001–06–M Sfmt 4703 E:\FR\FM\29MYN1.SGM 29MYN1

Agencies

[Federal Register Volume 73, Number 104 (Thursday, May 29, 2008)]
[Notices]
[Pages 30883-30884]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-12008]


=======================================================================
-----------------------------------------------------------------------

CONSUMER PRODUCT SAFETY COMMISSION


Proposed Collection; Comment Request--Customer Satisfaction 
Surveys (Fast-Track Recall Survey, Ombudsman Survey, State Partner 
Survey, Hotline Survey, Web-site Survey, and Clearinghouse Survey)

AGENCY: Consumer Product Safety Commission.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: As required by the Paperwork Reduction Act of 1995 (44 U.S.C. 
Chapter 35) (PRA), the Consumer Product Safety Commission (CPSC) 
requests comments on a proposed request for an extension of its PRA 
approval to conduct surveys to determine customers' level of 
satisfaction with existing services. The Commission will consider all 
comments received in response to this notice before requesting approval 
of this collection of information from the Office of Management and 
Budget (OMB).

DATES: Written comments must be received by the Office of the Secretary 
not later than July 28, 2008.

ADDRESSES: Written comments should be captioned ``Customer Satisfaction 
Surveys'' and e-mailed to the Office of the Secretary at cpsc-
os@cpsc.gov. Comments may also be sent by facsimile to (301) 504-0127, 
or by mail to the Office of the Secretary, Consumer Product Safety 
Commission, 4330 East West Highway, Bethesda, Maryland 20814.

FOR FURTHER INFORMATION CONTACT: For information about this proposed 
extension of approval of the collection of information, or to obtain a 
copy of the questions to be used for this collection of information, 
call or write Linda Glatz, Division of Policy and Planning, Office of 
Information Technology and Technology Services, Consumer Product Safety 
Commission, 4330 East West Highway, Bethesda, MD 20814; telephone: 
(301) 504-7671 or by e-mail to lglatz@cpsc.gov.

SUPPLEMENTARY INFORMATION:

A. Background

    OMB has approved CPSC information collection activity using 
customer satisfaction surveys, OMB Control No. 0341-0128. CPSC seeks 
extension of that approval for six customer satisfaction surveys to 
determine the kind and quality of services CPSC customers want and 
customers' level of satisfaction with existing services. ``Customers'' 
of CPSC include any individual or entity interested in or affected by 
agency activities. These would include, but not be limited to: (1) 
Consumers that telephone the Hotline or access the CPSC Web-site via 
the internet to report product-related incidents, or to obtain 
information on recent product recalls; (2) consumers, industry members, 
or others that contact the National Injury Information Clearinghouse 
for information; (3) State representatives who work with CPSC on 
cooperative programs; (4) firms that use CPSC's Fast-Track Product 
Recall Program to report and simultaneously propose satisfactory 
product recall plans; and (5) small businesses that seek information or 
assistance from the CPSC's small business ombudsman.
    These customer surveys are used by the CPSC Office of Financial 
Management, Planning and Evaluation to prepare sections of the agency's 
annual performance plan and accountability report in accordance with 
the Government Performance and Results Act of 1993. The information 
from the surveys will provide measures of the quality and effectiveness 
of agency efforts related to three goals in its strategic plan: 
informing the public, industry services, and customer satisfaction. If 
this information is not collected, the Commission would not have the 
means to measure its effectiveness in providing useful services to 
consumers and others, and lack information necessary to guide program 
development.

B. Estimated Burden

    The surveys will be conducted by in-house staff primarily through 
internet, telephone, or in writing. The CPSC staff may: (1) Conduct 
customer service follow-up queries with a sample of telephone Hotline 
callers; (2) survey a sample of firms that use Fast-Track Product 
Recall and Ombudsman Programs to assess their views and suggestions for 
improvements in the services aspects of the program; (3) conduct a 
sample survey of state partners and customers of the National Injury 
Information Clearinghouse; and (4) obtain web-based survey information 
on customer satisfaction with the

[[Page 30884]]

agency's Web-site. Fewer than 6 customer surveys or information 
collection activities a year would be conducted using this clearance. 
The Commission staff estimates the number of annual respondents to be 
about 684. The anticipated sources and respondents for surveys 
conducted over a three-year period include:

 
 
 
Hotline......................................................        350
National Injury Information Clearinghouse....................        300
Small Businesses.............................................        200
State Partners...............................................         54
Web-site.....................................................       1000
Fast Track Product Recall Program............................        150
                                                              ----------
                                                                   2,054
 

    The estimated time of the total annualized cost/burden to 
respondents would be approximately 65 hours. The annualized cost to 
respondents for the hour burden for collection of information is 
$1,821.95 based on a total of 65 hours at $28.03/hour (Bureau of Labor 
Statistics average hourly private industry employer compensation costs, 
December 2007).

C. Requests for Comments

    The Commission solicits written comments from all interested 
persons about the proposed extension. The Commission specifically seeks 
information relevant to the following topics:
    -- Whether the surveys described above are necessary for the proper 
performance of the Commission's functions, including whether the 
information would have practical utility;
    -- Whether the estimated burden of the proposed collections are 
accurate;
    -- Whether the quality, utility, and clarity of the information to 
be collected could be enhanced; and
    -- Whether the burden imposed by the collection of information 
could be minimized by use of automated, electronic or other 
technological collection techniques, or other forms of information 
technology.

    Dated: May 23, 2008.
Todd Stevenson,
Secretary, Consumer Product Safety Commission.
[FR Doc. E8-12008 Filed 5-28-08; 8:45 am]
BILLING CODE 6355-01-P
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.