Revision of Airline Service Quality Performance Reports and Disclosure Requirements, 29426-29431 [08-1274]
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Federal Register / Vol. 73, No. 99 / Wednesday, May 21, 2008 / Rules and Regulations
actions if they are FAA-approved. Corrective
actions are considered FAA-approved if they
are approved by the State of Design Authority
(or their delegated agent). You are required
to assure the product is airworthy before it
is returned to service.
(3) Reporting Requirements: For any
reporting requirement in this AD, under the
provisions of the Paperwork Reduction Act,
the Office of Management and Budget (OMB)
has approved the information collection
requirements and has assigned OMB Control
Number 2120–0056.
Related Information
(h) Refer to MCAI EASA Airworthiness
Directive 2007–0266, dated October 8, 2007,
and the service bulletins listed in Table 1 of
this AD, for related information.
TABLE 1.—AIRBUS SERVICE INFORMATION
Airbus service bulletin
A300–55–6043
A300–55–6044
A310–55–2044
A310–55–2045
Revision
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....................................................................................................................................
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Material Incorporated by Reference
this service information under 5 U.S.C.
552(a) and 1 CFR part 51.
(2) For service information identified in
this AD, contact Airbus, 1 Rond Point
Maurice Bellonte, 31707 Blagnac Cedex,
France.
(3) You may review copies at the FAA,
Transport Airplane Directorate, 1601 Lind
(i) You must use the service information
specified in Table 2 of this AD to do the
actions required by this AD, unless the AD
specifies otherwise.
(1) The Director of the Federal Register
approved the incorporation by reference of
Date
01
01
01
01
December
December
December
December
3, 2007.
20, 2007.
3, 2007.
20, 2007.
Avenue, SW., Renton, Washington; or at the
National Archives and Records
Administration (NARA). For information on
the availability of this material at NARA, call
(202) 741–6030, or go to: https://
www.archives.gov/federal-register/cfr/ibrlocations.html.
TABLE 2.—MATERIAL INCORPORATED BY REFERENCE
Airbus service bulletin
A300–55–6043,
A300–55–6044,
A310–55–2044,
A310–55–2045,
including
including
including
including
Appendices
Appendices
Appendices
Appendices
1
1
1
1
through
through
through
through
Issued in Renton, Washington, on May 6,
2008.
Michael J. Kaszycki,
Acting Manager, Transport Airplane
Directorate, Aircraft Certification Service.
[FR Doc. E8–10978 Filed 5–20–08; 8:45 am]
BILLING CODE 4910–13–P
DEPARTMENT OF TRANSPORTATION
Office of the Secretary
[Docket No. RITA 2007–28522]
RIN 2139–AA12
Revision of Airline Service Quality
Performance Reports and Disclosure
Requirements
Office of the Secretary, DOT.
ACTION: Final rule.
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AGENCY:
SUMMARY: The U.S. Department of
Transportation (Department) will collect
additional data elements when flights
are cancelled, diverted, or experience
gate returns. The additional data
elements will close data gaps and
provide consumers a more accurate
portrayal of arrival and tarmac delays.
The previous NPRM was inadvertently
published under RIN 2139–AA13.
14:17 May 20, 2008
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...........................................................................
...........................................................................
...........................................................................
...........................................................................
This rule will be effective on
October 1, 2008.
FOR FURTHER INFORMATION CONTACT: Mr.
Bernard Stankus, Office of Airline
Information, RTS–42, Bureau of
Transportation Statistics, Research and
Innovative Technology Administration,
Telephone Number (202) 366–4387, Fax
Number (202) 366–3383, or E-mail
bernard.stankus@dot.gov.
SUPPLEMENTARY INFORMATION:
DATES:
Electronic Access
An electronic copy of this rule, a copy
of the notice of proposed rulemaking,
and copies of the comments may be
downloaded at https://
www.regulations.gov, by searching
docket RITA 2007–28522.
14 CFR Part 234
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Background
The regulation (14 CFR part 234)
requiring airlines that account for at
least one percent of the domestic
scheduled passenger revenues to submit
monthly service quality performance
reports was issued on September 9,
1987 (52 FR 34071). At that time, close
to 40 percent of all flights were either
late or cancelled. On-time performance
reporting created a market-based
incentive for carriers to improve their
service and scheduling practices. The
immediate result of this action was an
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December
December
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3, 2007.
20, 2007.
3, 2007.
20, 2007.
improvement in carriers’ on-time
performance. For the remainder of 1987,
the industry had an on-time arrival rate
of over 74 percent.
The Department added data elements
to the reporting system in 1995 to
enable the Federal Aviation
Administration (FAA) to identify choke
points within the air traffic control
system (60 FR 66722, December 26,
1995). Aircraft tail number, wheels-off
time and wheels-on time gave the FAA
information concerning aircraft routings
through the air traffic control system
and detailed data on tarmac and
airborne delays. A tarmac delay is one
that takes place on the ground, such as
on the ramp or taxiway.
In 1999 and 2000, airline delays
increased dramatically with the increase
in airline operations. Consumer
complaints concerning flight delays
increased by 58%. Section 227 of the
Aviation Investment and Reform Act for
the 21st Century (AIR–21) called upon
the Secretary of Transportation to
disclose to the public the source of
delayed and cancelled flights. During
this period, the Air Transport
Association of America also petitioned
the Department to report the causes of
delays and cancellations. In August
2000, an Air Carrier On-time Reporting
Advisory Committee was established to
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make recommendations on causal
reporting. The committee recommended
four delay causes—Air Carrier, Extreme
Weather, National Aviation System, and
Late Arriving Aircraft. In response to
public comments to the notice of
proposed rulemaking, a fifth cause,
Security, was added to the final rule (67
FR 70544, November 25, 2002).
The occurrence of lengthy tarmac
delays in late 2006 and early 2007 once
again focused public attention on the
Department’s collection of Airline
Service Quality Performance Reports
under 14 CFR part 234. In response to
a media inquiry, the Bureau of
Transportation Statistics (BTS)
determined that the air carriers were
inconsistent in reporting gate-departure
times when there was a return to gate.
Some carriers reported the initial gate
departure time while others reported the
‘‘second’’ gate departure time. There are
advantages and disadvantages with both
methods.
If an airline reports the first gatedeparture time, the Department knows
the interval between the time the
aircraft was initially ready to depart and
when the aircraft actually departed the
airport (wheels-off time). However, the
air carrier would be credited with an ontime departure when in reality the
aircraft returned to the gate only to
depart well after scheduled departure
time. In this instance, the taxi-out time
is also miscalculated, because the time
the aircraft was parked at the gate
waiting re-boarding is counted in the
taxi-out time.
Reporting the second gate-departure
time does not fully represent the
inconveniences that the passengers
endured, by making it appear that they
were on the aircraft for a much shorter
duration before wheels-off (take-off)
time. The gate departure time for
carriers reporting the second gate
departure time provides a more accurate
assessment of departure delays, but does
not account for tarmac delays occurring
during the initial gate departure.
A second data gap concerned the
reporting of tarmac times for flights that
were subsequently cancelled. For
example these flights could spend hours
on the tarmac waiting for storms to pass
before being cancelled. Since airlines do
not report any data on cancelled flights
other than the fact the flight was
cancelled, the amount of time
passengers spent on the tarmac waiting
for take-off is not recorded.
A third data gap concerned the
reporting of tarmac times at diversion
airports for diverted flights i.e., a flight
that landed somewhere other than the
scheduled destination. Under the
current reporting system, airlines do not
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report any data once a flight is declared
diverted. Therefore, the amount of time
spent on the tarmac at the diversion
airport or at the original destination
airport if the flight was resumed is not
recorded.
Comments
The Department issued a notice of
proposed rulemaking to fill tarmacdelay data gaps on November 20, 2007
(72 FR 65230). A joint comment was
received from the Air Transport
Association of America (ATA) and the
Regional Airline Association (RAA),
representing 18 air carriers currently
reporting performance data. Other
comments were received from Delta Air
Lines, the National Business Travel
Association (NBTA), the American
Society of Travel Agents (ASTA), the
Coalition for an Airline Passengers Bill
of Rights, and from five private citizens/
airline consumers.
Of the five citizen comments, two
stated that airlines should report all
delays and publish their delay data on
their Web sites, and one stated that the
Department should fine air carriers $1
million for their first lapse in reporting.
The issue concerning the displaying of
on-time data on carrier Web sites is
being addressed in a separate
rulemaking titled Enhancing Airline
Passenger Protections (72 FR 65233,
Docket OST 2007–0022). The
Department is limited by law on the
assessment of fines to air carriers.
Failure to file accurate and timely
reports required by part 234 violates 49
U.S.C. sec. 41708, which subjects the
carrier to civil penalties of up to $25,000
for each violation and $25,000 for each
day any violation continues under 49
U.S.C. sec. 46301. Two other comments
addressed issues in other aviation
related rulemakings—Enhancing Airline
Passenger Protections (72 FR 65233,
Docket OST 2007–0022) and Oversales
and Denied Boarding Compensation
(final rule, 73 FR 21026). Those
comments were forwarded to the
personnel coordinating those
rulemakings. The last comment dealt
with a specific lost/stolen baggage issue.
That letter was forwarded to the Office
of the Assistant General Counsel for
Aviation Enforcement and Proceedings
for appropriate action.
The Coalition for an Airline
Passengers Bill of Rights said all carriers
operating aircraft with over 30 seats
should be required to report delay data;
and that international flights should be
reportable. This issue is being addressed
in the rulemaking titled Enhancing
Airline Passenger Protections.
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Tracking Individual Passenger Delay
NBTA was the only party to comment
on whether the Department should track
individual passenger delays. It stated:
‘‘It would be an inappropriate burden to
require air carriers to create statistics for
every contingency a flight might face. * * *
There are too many passenger-specific
scenarios that airlines should not be
spending time tracking. For instance, a
delayed passenger switching carriers on a
connecting trip would require interfaces
across corporate databases that do not exist.
NBTA agrees * * * that capturing individual
passenger delays on missing connections,
cancellations or diversion, would be difficult
and for little benefit. Also, * * * travelers
would be wary about the federal government
collecting information on their personal
flight data. While NBTA recognizes the need
to give personally identifying information for
the purposes of national security; giving that
same information for the purposes of tracking
delays is unreasonable.’’
The Department is not requiring air
carriers to track and submit individual
passenger data.
Gate Returns
A gate return occurs when the aircraft
departs the boarding gate with
passengers aboard and returns to a gate
at that airport to deplane the passengers
before the flight progresses to wheels-off
at the departure airport. As stated
previously, some carriers are reporting
the first time the aircraft leaves the
departure gate as the official gate
departure time. Other carriers are
reporting the last time the aircraft leaves
the departure gate as the official gate
departure time. Both methods of
reporting produce misleading
information for flights with multiple
gate departures. The earlier gate
departure makes it appear that the flight
experienced an on-time departure and
overstates taxi-out time. The reporting
of the later departure time properly
records a late departure but masks the
total time the aircraft and passengers
were sitting on the taxiway.
Commenters agreed that the
Department should correct this
reporting inconsistency. ATA and RAA
proposed that the last time a flight
leaves the boarding gate be reported as
the official gate departure time. NBTA
states that ‘‘* * * a flight that is
delayed and given a new departure time
should not be considered on-time when
it leaves at the subsequent time.’’ ATA
and RAA also suggested that the
Department add new data fields to
collect the first time the flight left the
boarding gate, the total time the aircraft
was away from the gate at the departure
airport, and the average time the aircraft
was away from the gate at the departure
airport.
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The Coalition for Airline Passenger
Bill of Rights commented that the
longest time period away from the
boarding gate is more informative than
the average time. They also
recommended that the Department
clarify that the carrier may only count
a gate return if passengers are permitted
to deplane.
The Department will require air
carriers to report the last time the
aircraft leaves the boarding gate as the
official gate-departure time. When there
is a gate return, carriers will report new
data fields to indicate the first time the
aircraft left the boarding gate, the total
time the aircraft was away from the
boarding gate at the departure airport,
and the longest single period of time
that the aircraft was away from the
boarding gate at the departure airport.
Carriers will only report a gate return
when passengers are permitted to
deplane.
The Department agrees that the
longest time away from the boarding
gate is more meaningful information to
consumers than the average time and
the final rule requires the reporting of
the longest time.
Cancelled Flights
All parties concur that the
Department should collect additional
data when a flight is cancelled after the
aircraft leaves the boarding gate but
before the flight lifts off from the tarmac.
‘‘NBTA understands that in some cases it
may be far preferable to have an extended
tarmac delay than returning a flight to a gate,
thus canceling or delaying the flight
considerably * * * However, if a plane is
cancelled after a tarmac delay, that fact needs
to be taken into account when evaluating
airline and airport performance. Current law
does not provide this information and thus
is not helpful to sophisticated buyers capable
of evaluating trends over time.’’
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Currently, the carriers report only the
scheduled departure and arrival times
and no actual times for cancelled flights.
To capture tarmac times for these
cancelled flights, carriers now will
complete the actual gate departure field,
and report the new fields developed for
total time away from gate and longest
single period away from gate.
Diverted Flights
The rulemaking component which
received the most wide-ranging
comments was the reporting of data
pertaining to flight diversions. Delta Air
Lines objected to reporting data on
diverted flights. It claimed that the
reported data from diverted flights will
have little or no value to DOT for the
purpose of setting policy. Delta said the
new requirements will cost up to
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14:17 May 20, 2008
Jkt 214001
$500,000, and result in ‘‘no tangible
benefit to passengers.’’ Delta asserts that
most if not all diversions occur because
of safety factors. ‘‘As such, no amount
of analysis by DOT of the diversion data
requested in this NPRM will change in
the least bit the frequency and effect of
diversions.’’
ATA/RAA supports the Department’s
desire to collect additional data on
diverted flights but believes the data
should be limited. ATA/RAA said that
the structure of the Department’s
proposal to collect items at diverted
airports would compromise the integrity
of the fixed-length record format which
is oriented to a single scheduled flight.
They submitted examples where
multiple diversion and turn backs
would be difficult to capture under the
proposal. Diversions account for 0.16
percent of all flights. ‘‘ATA believes that
if the Department were concerned with
information on such a small segment of
operations, we should submit a proposal
that would collect information for all
possible scenarios.’’
The Coalition for an Airline
Passengers Bill of Rights said the data
gaps in the on-time reporting system
should be closed. The coalition said that
a new set of codes to identify the cause
of diversions should be implemented
with a unique code to distinctly identify
diversions caused by insufficient fuel.
ASTA, the world’s largest association
of professional travel agencies, said it is
‘‘particularly important to include the
data on diverted flights, which, while a
small percentage of total flights, impact
a large number of passengers. This data
may be hard to collect, as the Air
Transport Association (ATA) claims, but
every effort should be made to get it so
the manner in which these events occur,
and their impact on the public, can be
better understood.’’
The Department agrees with the
comments that, while the incidents of
flights diversions are infrequent (16 out
of every 10,000 flights), the impact on
travel resulting from these relatively
rare occurrences is noteworthy and is
not adequately reflected in the
Department’s on-time reports. BTS’
existing data understate the problem of
extended tarmac delays because of lack
of data created by gaps in the reporting
system. After receiving numerous
requests for information on tarmac
delays, BTS decided to display a web
page on tarmac delays of 3 hours or
longer (https://www.bts.gov/programs/
airline_information/taxi_out_times/
html/over_3_hours_airport_2007_
12.html). The lack of data from
cancelled and diverted flights has the
potential to disguise a serious problem
and block its resolution. Alternatively,
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the data could show that the problem is
not as severe as some parties suggest.
New carrier reports, identifying long
tarmac delays on cancelled and diverted
flights, would provide additional
information on the extent of the
problem. The Department also agrees
with ATA that the reporting structure
proposed in the NPRM would make it
difficult, if not impossible, to report all
possible flight scenarios, especially in
the case of gate returns at diverted
airports.
As proposed in the NPRM, the
Department will add five data elements
to capture diversions. However, instead
of adding the gate-arrival and gatedeparture times at the diverted airport,
the carrier will instead report total time
away from gate at the diverted airport
and the longest time away from gate at
the diverted airport. This change will
avoid reporting uncertainty when there
are gate returns at diverted airports or
when a diverted flight remains on the
tarmac without proceeding to an airport
gate. The five data elements will be
repeated for each additional airport to
which a flight is diverted.
For on-time reporting purposes, a
diversion is a non-stop flight that lands
at a destination other than the original
scheduled destination. Returns to the
origin airport without arriving at a
destination other than the origin airport
are considered diverted flights.
The new data elements to be reported
to BTS are:
Airport code of diverted airport.
Wheels-on time at diverted airport.
Total time away from gate at diverted
airport.
Longest time away from gate at
diverted airport.
Wheels-off time at diverted airport.
If a flight terminates at a diverted
airport, the carrier would not report
Wheels-off time at the diverted airport.
If a flight ultimately arrived at the
scheduled destination airport, the
carrier would complete the fields for
Actual Gate Arrival Time (at scheduled
destination) and Wheels-on Time
(Actual).
This reporting structure captures the
data elements most desired by the
Department and those consumer groups
that submitted comments. The new
reporting elements will provide
information on:
(1) Where diverted flights landed,
(2) The total time the flights were on
the ground away from the gates at the
diverted airport,
(3) The single longest period of time
that the passengers were in the plane,
on the ground, and away from the gate,
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(4) The total time spent at the diverted
airport (wheels-off time minus wheelson time),
(5) Time spent by passengers in the
airport terminal, or in the aircraft at the
gate, but with access to the terminal
(wheels-off time minus wheels-on time
minus total time away from gate at
diverted airport),
(6) Whether the flight reached its final
destination,
(7) The total minutes of delay for a
diverted flight that reached its final
destination.
Also, the Department will be able to
differentiate between diverted flights
that reach their final destination from
those that terminate at alternative
airports.
At this time, the Department will not
require air carriers to report a code
showing the cause for diverted flights.
Since the issue was not raised in the
NPRM, the air carriers and other parties
did not have sufficient opportunity to
comment. As ATA and Delta
commented, diversions are unplanned,
fairly rare occurrences which take place
for a variety of reasons, including safety.
The Department initiated collection of
causal information in 2003 as a tool to
spot problem areas within the aviation
system and to identify the party best
able to initiate corrective action to
prevent or mitigate future incidences.
For example, air carrier delays would be
addressed by the airlines. National
Aviation System delays would be
addressed by the FAA and airports.
Security delays would be the
responsibility of the Transportation
Security Administration. Additional
codes on diverted flights would not
provide the Department or the air
carriers with relevant information that
would prevent or lessen the incidences
of future diversions.
ATA asked a number of questions,
including a request for clarification that
the definition of on-time performance is
not changing due to the new
requirements. For clarity, we are
addressing each of ATA’s questions in
the order asked.
The definition of an on-time flight is
unchanged. An on-time flight is still a
flight that arrives at the destination gate
less than 15 minutes after the published
gate arrival time. In computing a
carrier’s on-time percentage, BTS
divides total scheduled flights into the
number of flights that arrived less than
15 minutes after their published arrival
times.
ATA Q 1. Will diversion data be
reported in a single or multiple records?
A 1. The Department prefers to keep
the single-record format; however, that
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opinion would change if it is shown that
a multi-record format is more efficient
or produces better data. The Department
invites carriers to participate in a
working group to determine the
technical details for submitting and
processing this rulemaking’s required
data. The Department will also ask for
volunteers for a pilot test of the new
reporting requirements. Finally, the
Department will issue a technical
directive. ATA accurately states that a
collaborative effort will provide DOT
‘‘the greatest likelihood that the new
data elements will accurately account
for information on all flight scenarios.
Furthermore, this approach will ensure
that all carriers will implement the same
methodology to report accurately,
reliably, consistently, and comparably.’’
ASTA requested to be a party to any
industry work group to determine the
data that would be collected. The
decision on the data to be collected was
based on the comments filed in Docket
RITA 2007–28522. Meetings with air
carriers are needed to review the
technical aspects of the reporting
requirements and to assure that the
regulated community understands the
new requirements.
ATA Q 2. For flights that divert to an
airport and do not reach a gate, how
should the gate-arrival and gatedeparture data fields be reported?
A 2. From the comments received, the
Department determined that the data
need would be met by collecting total
time on tarmac and longest time away
from the gate instead of the gate-arrival
and gate-departure fields for diverted
flights.
ATA Q 3. When a flight diverts, how
should the flight data be represented?
A 3. Carriers will report the following:
Airport code of the diverted airport.
Wheels-on time at diverted airport.
Total time spent away from gate at
diverted airport.
Longest single period of time spent
away from gate at diverted airport.
Wheels-off time at diverted airport.
If the flight terminates at the diverted
airport, the carriers would report a ‘‘0’’
(zero) in the wheels-off time field. If the
flight departs the diverted airport on its
way to the scheduled destination
airport, the carrier would repeat these
same 5 data fields.
ATA Q 4. When a flight over-flies an
intermediate stop and diverts, how
should the flight be represented?
A 4. Any time a non-stop flight
segment is operated from its scheduled
origin airport and lands at a place other
than the scheduled destination airport,
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carriers will report the 5 data elements
listed in Answer 3.
ATA Q 5. When a flight originates at an
unscheduled airport prior to the
scheduled airport, how should the data
be represented?
A 5. Flights that truly originate at
nonscheduled airports are not reported.
However, if a carrier’s flight #123—
BOS–DCA–MIA was diverted to an
alternate airport (BWI) before landing at
DCA, flight #123 BWI to DCA would not
be considered an originating flight. The
carrier would report the five data items
for the diverted airport, and report the
wheels-on and gate-arrival times at DCA
for the BOS–DCA segment of flight
#123. The DCA–MIA segment of flight
#123 would be reported as normal. If,
instead, flight #123 landed at BWI and
operated directly to MIA, the BWI–MIA
segment would not be reported. For the
BOS–DCA segment, the carrier would
still report the diversion data but it
would have no time to report for
wheels-off at BWI. Also, the DCA–MIA
portion of flight #123 would be reported
as a cancelled flight.
ATA Q 6. When a flight extends beyond
the scheduled destination airport, how
should the data be represented?
A 6. Using the flight #123 example, if
the carrier announced to its passengers
in advance that the flight would not
land at DCA but would fly directly to
MIA, both the BOS–DCA and the DCA–
MIA segments would be reported as
cancelled flights. But if it was
determined that conditions at DCA
made it impossible to land after
departure from BOS, and the flight
continued to MIA, the MIA landing
would be considered a diversion of the
BOS–DCA segment. The DCA–MIA
segment would be reported as a
cancelled flight. These reporting
instructions are consistent with the
historical reporting of cancellations and
diversions.
ATA Q 7. When a flight operates to an
alternate airport, same city, how should
the flight be represented?
A 7. Flights that land at alternate
airports are reported as diverted flights
even when the alternate airport serves
the same city.
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ATA Q 8. What happens when we have
multiple operation issues? Such as a
flight that is scheduled to operate
Seattle-Boston, has a gate return, then
leaves Seattle but diverts to Denver due
to a medical emergency, then continues
on, but again diverts due to weather in
Boston, then at last makes it to Boston.
Are we to have four different data
records to account for the mishaps?
A 8. The carrier would report the
flight as follows:
The last time the aircraft left the gate
at the scheduled airport would be
reported as the Actual Gate Departure
Time. The time the aircraft originally
left the gate would be reported as the
Gate Departure Time—First Time Out.
The carrier would complete the fields,
Total Time Away from Gate for All Gate
Returns, including cancelled Flights and
Longest Time Away from Gate for All
Gate Returns, including Cancelled
Flights for the gate return at Seattle. The
fields: Airport code of the diverted
airport; Wheels-on time at diverted
airport; Total time spent away from gate
at diverted airport; Longest single period
of time spent away from gate at diverted
airport; and Wheels-off time at diverted
airport would be completed for the
landings at Denver and Newark.
ATA Q 9. How is On-Time calculated
since we left our scheduled origin
airport and did not arrive at the
scheduled destination?
A 9. Flights that are scheduled and do
not reach their scheduled destination
are counted against the air carrier when
computing the percentage of on-time
arrivals; however, no minutes for late
arrivals are computed for flights that do
not reach their scheduled destinations.
ATA Q 10. If you divert to another
airport and report the times there, then
continue to the original destination,
what scheduled times do you use for
On-Time performance calculations?
A 10. On-time calculations are made
by comparing the scheduled gate-arrival
time at the scheduled destination with
the actual gate-arrival time at the
scheduled destination airport.
Rulemaking Notices and Analyses
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Economic Summary
Executive Order 12866
Under Executive Order No 12866, (58
FR 51735, October 4, 1993) the Agency
must determine whether the regulatory
action is ‘‘significant’’ and therefore
subject to OMB review and the
requirements of the Executive Order.
The Order defines ‘‘significant
regulatory action’’ as one that is likely
to result in a rule that may (1) have an
VerDate Aug<31>2005
14:17 May 20, 2008
Jkt 214001
annual effect on the economy of $100
million or more or adversely affect in a
material way the economy, a sector of
the economy, productivity, competition,
jobs, the environment, public health or
safety, or State, local, or tribal
governments or communities; (2) create
a serious inconsistency or otherwise
interfere with an action taken or
planned by another agency; (3)
materially alter the budgetary impact of
entitlements, grants, user fees, or loan
programs or the rights and obligations of
recipients thereof; or (4) raise novel
legal or policy issues arising out of legal
mandates, the President’s priorities, or
the principles set forth in the Executive
Order.
It has been determined that this final
rule is a ‘‘significant regulatory action’’
under Executive Order No. 12866. The
rule was reviewed by OMB. In addition,
this rule is significant under the
Department’s Regulatory Policies and
Procedures.
This Executive Order also requires
each agency to write regulations that are
simple and easy to understand. To the
extent possible, this proposed rule
meets these criteria.
Cost/Benefits
After a public meeting in June 2007
some carriers commented to BTS that
the cost for programming to provide
additional data on gate returns and
cancelled and diverted flights could
range from $10,000 to $60,000 per
carrier. Delta Air Lines commented to
the Docket that the reprogramming costs
to capture information on diversions
could be up to $500,000 for Delta alone.
Since the carriers have the additional
data that the Department is requesting,
the Department believes the original
cost estimate of $10,000 to $60,000 is
accurate. Delta’s estimate seems
overstated because the new data
elements are already available to the air
carriers. Using the high end range of the
original estimates, compliance with this
rule could impose a one-time cost on
the affected segment of the industry of
$1.2 million.
We believe that the rule will result in
many unquantifiable benefits that
exceed the costs. Consumers will have
more accurate data for making their
transportation selections. The public
availability of these data may influence
carriers to limit the length of the tarmac
portion of delays (i.e., to reduce the
amount of time that a delayed flight
spends on the ground away from the
gate). The FAA will have complete data
on all long tarmac delays to use in its
airport modeling. Aside from costs and
benefits, it is important to note that H.R.
2881, the FAA Reauthorization Act of
PO 00000
Frm 00044
Fmt 4700
Sfmt 4700
2007 (Title IV—Air Service
Improvements; Section 401), includes a
provision that would require BTS to
expand the reporting system to capture
all operational data on gate returns and
cancelled and diverted flights.
Regulatory Flexibility Act of 1980
This Act requires agencies to analyze
the economic impact of regulatory
changes on small entities. The carriers
that are required to report Airline
Service Quality Performance (ASQP)
data are all large air carriers with annual
passenger revenues exceeding $600
million each. Thus, this final rule will
not have a significant economic impact
on a substantial number of small
entities.
Trade Agreements Act
This Act prohibits agencies from
setting standards that create
unnecessary obstacles to foreign
commerce of the United States. ASQP
data are for domestic operations only
and have no impact on the foreign
commerce of U.S. carriers.
Unfunded Mandates Reform Act of 1995
This Act requires agencies to prepare
a written assessment of the costs,
benefits, and other effects of a proposed
or final rule that include a Federal
mandate likely to result in expenditures
by State, local, or tribal government.
This final rule imposes no expenditures
on State, local or tribal governments.
Executive Order 13132, Federalism
The Department has analyzed this
final rule under the principles and
criteria of Executive Order 13132,
Federalism. We determined that this
action will not have a substantial direct
effect on the States, or the relationship
between the national Government and
the States, or on the distribution of
power and responsibilities among the
various levels of government, and
therefore does not have federalism
implications.
Paperwork Reduction Act
The reporting burden associated with
this final rule will be reviewed by OMB
under the OMB Approval No. 2138–
0041. The NPRM asked for public
comments on costs and burdens. Based
on carrier comments, the major burden
increase will be reprogramming. We
estimate a first-year increase in
reporting burden of 900 hours per
carrier or an industry increase of 18,000
hours. After the carriers have revised
their systems, the reporting burden
should increase slightly from 159
annual burden hours to 175 annual
burden hours per carrier.
E:\FR\FM\21MYR1.SGM
21MYR1
Federal Register / Vol. 73, No. 99 / Wednesday, May 21, 2008 / Rules and Regulations
Regulation Identifier Number
A regulation identifier number (RIN)
is assigned to each regulatory action
listed in the Unified Agenda of Federal
Regulations. The Regulatory Information
Service Center publishes the Unified
Agenda each April and October. The
RIN Number 2139–AA12 contained in
the heading of this document can be
used to cross reference this action with
the Unified Agenda.
The Final Rule
Air carriers, Reporting and
recordkeeping requirements.
I Accordingly, the Department of
Transportation amends 14 CFR Chapter
II as follows:
PART 234—[AMENDED]
2. Section 234.4 is amended as
follows:
I a. By adding paragraphs (a)(22)
through (a)(29) as set forth below.
I b. By redesignating paragraphs (b)
through (i) as paragraphs (c) through (j),
respectively.
I c. By adding new paragraph (b).
I d. By revising newly designated
paragraph (c).
cprice-sewell on PROD1PC69 with RULES
[Docket No. RM08–10–000; Order No. 711]
Submissions to the Commission Upon
Staff Intention to Seek an Order To
Show Cause
Federal Energy Regulatory
Commission, DOE.
ACTION: Final rule.
I
Reporting of on-time performance.
(a) * * *
(22) For gate returns, first gatedeparture time at origin airport
(23) Total ground time away from gate
for all gate/air returns at origin airport,
including cancelled flights—actual
minutes
(24) Longest time away from gate for
gate return or cancelled flight
(25) Three-letter code of airport where
diverted flight landed
(26) Wheels-on time at diverted
airport
(27) Total time away from gate at
diverted airport
(28) Longest period of time away from
gate at diverted airport
(29) Wheels-off time at diverted
airport
(b) Repeat fields (25) through (29) for
each subsequent diverted airport
landing
(c) When reporting the information
specified in paragraph (a) of this section
for diverted flights, a reporting carrier
shall use the original scheduled flight
number and the origin and destination
airport codes except for item (25).
*
*
*
*
*
Jkt 214001
18 CFR Part 1b
AGENCY:
Authority: 49 U.S.C. 329 and Sections
41708 and 41709.
14:17 May 20, 2008
DEPARTMENT OF ENERGY
Issued May 15, 2008.
1. The authority citation for part 234
is revised to read as follows:
I
VerDate Aug<31>2005
BILLING CODE 4910–HY–P
Federal Energy Regulatory
Commission
List of Subjects in 14 CFR Part 234
§ 234.4
Issued in Washington, DC, on May 15,
2008.
M. Clay Moritz, Jr.,
Acting Assistant Director, Airline
Information, Bureau of Transportation
Statistics.
[FR Doc. 08–1274 Filed 5–16–08; 12:00 pm]
SUMMARY: The Commission is amending
its regulations to expand and clarify the
right of an entity to submit a written
response to the Commission in the event
staff intends to recommend that the
Commission initiate a proceeding
governed by 18 CFR Part 385, or make
the entity a defendant in a civil action
to be brought by the Commission.
Subjects of investigations currently have
the right under 18 CFR 1b.19 to be
informed in the latter instance, but only
in the event staff finds it appropriate
and in the public interest. The
amendment would grant that right, for
both types of proceedings, in all cases
except those in which extraordinary
circumstances make prompt
Commission review necessary to
prevent detriment to the public interest
or irreparable harm. The amendment
also clarifies the timing requirements for
such submissions. These changes codify
current staff practice regarding
recommendations for orders to show
cause, and will allow subjects of
investigations a fuller opportunity to
present their positions to the
Commission.
Effective Date: The rule will
become effective immediately upon
publication in the Federal Register.
FOR FURTHER INFORMATION CONTACT:
Kathryn Kuhlen, Office of Enforcement,
Federal Energy Regulatory Commission,
888 First Street, NE., Washington, DC
20426, (202) 502–6855.
SUPPLEMENTARY INFORMATION:
DATES:
Before Commissioners: Joseph T. Kelliher,
Chairman; Suedeen G. Kelly, Marc Spitzer,
Philip D. Moeller, and Jon Wellinghoff.
PO 00000
Frm 00045
Fmt 4700
Sfmt 4700
29431
Final Rule
Issued May 15, 2008.
I. Background
1. The procedural rule set forth in 18
CFR 1b.19 (2007) governs the
procedures to be followed regarding
submissions to the Commission in the
event Commission staff recommends
that the subject of an investigation be
made a defendant in a civil action to be
brought by the Commission. Before
enactment of the Energy Policy Act of
2005,1 this provision rarely came into
play, as most investigations have been
resolved either through closure without
further action or by settlement. Indeed,
at a recent technical conference on
enforcement held by the Commission,2
it appeared that many energy
practitioners were unaware of the
submission process set forth in this
regulation, and expressed a desire for
more clarity regarding the due process
rights of the subjects of staff
investigations.
2. In light of the comments at the
technical conference and the need to
ensure due process in our
investigations, the Commission has
reexamined 18 CFR 1b.19 and
determined to clarify its provisions and
expand the procedural rights it
provides.
3. The current language in the
regulation provides that staff need only
advise the subject of an investigation of
staff’s intent to seek an order to show
cause in the event staff determines that
it is appropriate in the interest of the
proper administration of the law to do
so. However, it is staff’s practice to
advise the subject of an investigation of
such intent in all cases, except where
exigent circumstances, such as the
danger of irreparable harm, require
prompt Commission action. Therefore,
we believe it appropriate to codify the
current practice and provide subjects
the right to be informed of staff’s intent,
with the concomitant ability to present
a response to be provided to the
Commission for its consideration along
with staff’s recommendation.
II. Commission Determination
4. This Final Rule amends 18 CFR
1b.19 to provide that in the event
Commission staff intends to recommend
to the Commission that it initiate a
proceeding under 18 CFR Part 385
against the subject of an investigation
being conducted under the provisions of
18 CFR Part 1b, or to recommend that
1 Energy Policy Act of 2005, Public Law No. 109–
58, 119 Stat. 594 (2005) (EPAct 2005).
2 Conference on Enforcement Policy, Docket No.
AD07–13–000, Nov. 16, 2007.
E:\FR\FM\21MYR1.SGM
21MYR1
Agencies
[Federal Register Volume 73, Number 99 (Wednesday, May 21, 2008)]
[Rules and Regulations]
[Pages 29426-29431]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 08-1274]
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Office of the Secretary
14 CFR Part 234
[Docket No. RITA 2007-28522]
RIN 2139-AA12
Revision of Airline Service Quality Performance Reports and
Disclosure Requirements
AGENCY: Office of the Secretary, DOT.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: The U.S. Department of Transportation (Department) will
collect additional data elements when flights are cancelled, diverted,
or experience gate returns. The additional data elements will close
data gaps and provide consumers a more accurate portrayal of arrival
and tarmac delays. The previous NPRM was inadvertently published under
RIN 2139-AA13.
DATES: This rule will be effective on October 1, 2008.
FOR FURTHER INFORMATION CONTACT: Mr. Bernard Stankus, Office of Airline
Information, RTS-42, Bureau of Transportation Statistics, Research and
Innovative Technology Administration, Telephone Number (202) 366-4387,
Fax Number (202) 366-3383, or E-mail bernard.stankus@dot.gov.
SUPPLEMENTARY INFORMATION:
Electronic Access
An electronic copy of this rule, a copy of the notice of proposed
rulemaking, and copies of the comments may be downloaded at https://
www.regulations.gov, by searching docket RITA 2007-28522.
Background
The regulation (14 CFR part 234) requiring airlines that account
for at least one percent of the domestic scheduled passenger revenues
to submit monthly service quality performance reports was issued on
September 9, 1987 (52 FR 34071). At that time, close to 40 percent of
all flights were either late or cancelled. On-time performance
reporting created a market-based incentive for carriers to improve
their service and scheduling practices. The immediate result of this
action was an improvement in carriers' on-time performance. For the
remainder of 1987, the industry had an on-time arrival rate of over 74
percent.
The Department added data elements to the reporting system in 1995
to enable the Federal Aviation Administration (FAA) to identify choke
points within the air traffic control system (60 FR 66722, December 26,
1995). Aircraft tail number, wheels-off time and wheels-on time gave
the FAA information concerning aircraft routings through the air
traffic control system and detailed data on tarmac and airborne delays.
A tarmac delay is one that takes place on the ground, such as on the
ramp or taxiway.
In 1999 and 2000, airline delays increased dramatically with the
increase in airline operations. Consumer complaints concerning flight
delays increased by 58%. Section 227 of the Aviation Investment and
Reform Act for the 21st Century (AIR-21) called upon the Secretary of
Transportation to disclose to the public the source of delayed and
cancelled flights. During this period, the Air Transport Association of
America also petitioned the Department to report the causes of delays
and cancellations. In August 2000, an Air Carrier On-time Reporting
Advisory Committee was established to
[[Page 29427]]
make recommendations on causal reporting. The committee recommended
four delay causes--Air Carrier, Extreme Weather, National Aviation
System, and Late Arriving Aircraft. In response to public comments to
the notice of proposed rulemaking, a fifth cause, Security, was added
to the final rule (67 FR 70544, November 25, 2002).
The occurrence of lengthy tarmac delays in late 2006 and early 2007
once again focused public attention on the Department's collection of
Airline Service Quality Performance Reports under 14 CFR part 234. In
response to a media inquiry, the Bureau of Transportation Statistics
(BTS) determined that the air carriers were inconsistent in reporting
gate-departure times when there was a return to gate. Some carriers
reported the initial gate departure time while others reported the
``second'' gate departure time. There are advantages and disadvantages
with both methods.
If an airline reports the first gate-departure time, the Department
knows the interval between the time the aircraft was initially ready to
depart and when the aircraft actually departed the airport (wheels-off
time). However, the air carrier would be credited with an on-time
departure when in reality the aircraft returned to the gate only to
depart well after scheduled departure time. In this instance, the taxi-
out time is also miscalculated, because the time the aircraft was
parked at the gate waiting re-boarding is counted in the taxi-out time.
Reporting the second gate-departure time does not fully represent
the inconveniences that the passengers endured, by making it appear
that they were on the aircraft for a much shorter duration before
wheels-off (take-off) time. The gate departure time for carriers
reporting the second gate departure time provides a more accurate
assessment of departure delays, but does not account for tarmac delays
occurring during the initial gate departure.
A second data gap concerned the reporting of tarmac times for
flights that were subsequently cancelled. For example these flights
could spend hours on the tarmac waiting for storms to pass before being
cancelled. Since airlines do not report any data on cancelled flights
other than the fact the flight was cancelled, the amount of time
passengers spent on the tarmac waiting for take-off is not recorded.
A third data gap concerned the reporting of tarmac times at
diversion airports for diverted flights i.e., a flight that landed
somewhere other than the scheduled destination. Under the current
reporting system, airlines do not report any data once a flight is
declared diverted. Therefore, the amount of time spent on the tarmac at
the diversion airport or at the original destination airport if the
flight was resumed is not recorded.
Comments
The Department issued a notice of proposed rulemaking to fill
tarmac-delay data gaps on November 20, 2007 (72 FR 65230). A joint
comment was received from the Air Transport Association of America
(ATA) and the Regional Airline Association (RAA), representing 18 air
carriers currently reporting performance data. Other comments were
received from Delta Air Lines, the National Business Travel Association
(NBTA), the American Society of Travel Agents (ASTA), the Coalition for
an Airline Passengers Bill of Rights, and from five private citizens/
airline consumers.
Of the five citizen comments, two stated that airlines should
report all delays and publish their delay data on their Web sites, and
one stated that the Department should fine air carriers $1 million for
their first lapse in reporting. The issue concerning the displaying of
on-time data on carrier Web sites is being addressed in a separate
rulemaking titled Enhancing Airline Passenger Protections (72 FR 65233,
Docket OST 2007-0022). The Department is limited by law on the
assessment of fines to air carriers. Failure to file accurate and
timely reports required by part 234 violates 49 U.S.C. sec. 41708,
which subjects the carrier to civil penalties of up to $25,000 for each
violation and $25,000 for each day any violation continues under 49
U.S.C. sec. 46301. Two other comments addressed issues in other
aviation related rulemakings--Enhancing Airline Passenger Protections
(72 FR 65233, Docket OST 2007-0022) and Oversales and Denied Boarding
Compensation (final rule, 73 FR 21026). Those comments were forwarded
to the personnel coordinating those rulemakings. The last comment dealt
with a specific lost/stolen baggage issue. That letter was forwarded to
the Office of the Assistant General Counsel for Aviation Enforcement
and Proceedings for appropriate action.
The Coalition for an Airline Passengers Bill of Rights said all
carriers operating aircraft with over 30 seats should be required to
report delay data; and that international flights should be reportable.
This issue is being addressed in the rulemaking titled Enhancing
Airline Passenger Protections.
Tracking Individual Passenger Delay
NBTA was the only party to comment on whether the Department should
track individual passenger delays. It stated:
``It would be an inappropriate burden to require air carriers to
create statistics for every contingency a flight might face. * * *
There are too many passenger-specific scenarios that airlines should
not be spending time tracking. For instance, a delayed passenger
switching carriers on a connecting trip would require interfaces
across corporate databases that do not exist. NBTA agrees * * * that
capturing individual passenger delays on missing connections,
cancellations or diversion, would be difficult and for little
benefit. Also, * * * travelers would be wary about the federal
government collecting information on their personal flight data.
While NBTA recognizes the need to give personally identifying
information for the purposes of national security; giving that same
information for the purposes of tracking delays is unreasonable.''
The Department is not requiring air carriers to track and submit
individual passenger data.
Gate Returns
A gate return occurs when the aircraft departs the boarding gate
with passengers aboard and returns to a gate at that airport to deplane
the passengers before the flight progresses to wheels-off at the
departure airport. As stated previously, some carriers are reporting
the first time the aircraft leaves the departure gate as the official
gate departure time. Other carriers are reporting the last time the
aircraft leaves the departure gate as the official gate departure time.
Both methods of reporting produce misleading information for flights
with multiple gate departures. The earlier gate departure makes it
appear that the flight experienced an on-time departure and overstates
taxi-out time. The reporting of the later departure time properly
records a late departure but masks the total time the aircraft and
passengers were sitting on the taxiway.
Commenters agreed that the Department should correct this reporting
inconsistency. ATA and RAA proposed that the last time a flight leaves
the boarding gate be reported as the official gate departure time. NBTA
states that ``* * * a flight that is delayed and given a new departure
time should not be considered on-time when it leaves at the subsequent
time.'' ATA and RAA also suggested that the Department add new data
fields to collect the first time the flight left the boarding gate, the
total time the aircraft was away from the gate at the departure
airport, and the average time the aircraft was away from the gate at
the departure airport.
[[Page 29428]]
The Coalition for Airline Passenger Bill of Rights commented that
the longest time period away from the boarding gate is more informative
than the average time. They also recommended that the Department
clarify that the carrier may only count a gate return if passengers are
permitted to deplane.
The Department will require air carriers to report the last time
the aircraft leaves the boarding gate as the official gate-departure
time. When there is a gate return, carriers will report new data fields
to indicate the first time the aircraft left the boarding gate, the
total time the aircraft was away from the boarding gate at the
departure airport, and the longest single period of time that the
aircraft was away from the boarding gate at the departure airport.
Carriers will only report a gate return when passengers are permitted
to deplane.
The Department agrees that the longest time away from the boarding
gate is more meaningful information to consumers than the average time
and the final rule requires the reporting of the longest time.
Cancelled Flights
All parties concur that the Department should collect additional
data when a flight is cancelled after the aircraft leaves the boarding
gate but before the flight lifts off from the tarmac.
``NBTA understands that in some cases it may be far preferable
to have an extended tarmac delay than returning a flight to a gate,
thus canceling or delaying the flight considerably * * * However, if
a plane is cancelled after a tarmac delay, that fact needs to be
taken into account when evaluating airline and airport performance.
Current law does not provide this information and thus is not
helpful to sophisticated buyers capable of evaluating trends over
time.''
Currently, the carriers report only the scheduled departure and
arrival times and no actual times for cancelled flights. To capture
tarmac times for these cancelled flights, carriers now will complete
the actual gate departure field, and report the new fields developed
for total time away from gate and longest single period away from gate.
Diverted Flights
The rulemaking component which received the most wide-ranging
comments was the reporting of data pertaining to flight diversions.
Delta Air Lines objected to reporting data on diverted flights. It
claimed that the reported data from diverted flights will have little
or no value to DOT for the purpose of setting policy. Delta said the
new requirements will cost up to $500,000, and result in ``no tangible
benefit to passengers.'' Delta asserts that most if not all diversions
occur because of safety factors. ``As such, no amount of analysis by
DOT of the diversion data requested in this NPRM will change in the
least bit the frequency and effect of diversions.''
ATA/RAA supports the Department's desire to collect additional data
on diverted flights but believes the data should be limited. ATA/RAA
said that the structure of the Department's proposal to collect items
at diverted airports would compromise the integrity of the fixed-length
record format which is oriented to a single scheduled flight. They
submitted examples where multiple diversion and turn backs would be
difficult to capture under the proposal. Diversions account for 0.16
percent of all flights. ``ATA believes that if the Department were
concerned with information on such a small segment of operations, we
should submit a proposal that would collect information for all
possible scenarios.''
The Coalition for an Airline Passengers Bill of Rights said the
data gaps in the on-time reporting system should be closed. The
coalition said that a new set of codes to identify the cause of
diversions should be implemented with a unique code to distinctly
identify diversions caused by insufficient fuel.
ASTA, the world's largest association of professional travel
agencies, said it is ``particularly important to include the data on
diverted flights, which, while a small percentage of total flights,
impact a large number of passengers. This data may be hard to collect,
as the Air Transport Association (ATA) claims, but every effort should
be made to get it so the manner in which these events occur, and their
impact on the public, can be better understood.''
The Department agrees with the comments that, while the incidents
of flights diversions are infrequent (16 out of every 10,000 flights),
the impact on travel resulting from these relatively rare occurrences
is noteworthy and is not adequately reflected in the Department's on-
time reports. BTS' existing data understate the problem of extended
tarmac delays because of lack of data created by gaps in the reporting
system. After receiving numerous requests for information on tarmac
delays, BTS decided to display a web page on tarmac delays of 3 hours
or longer (https://www.bts.gov/programs/airline_information/taxi_out_
times/html/over_3_hours_airport_2007_12.html). The lack of data
from cancelled and diverted flights has the potential to disguise a
serious problem and block its resolution. Alternatively, the data could
show that the problem is not as severe as some parties suggest. New
carrier reports, identifying long tarmac delays on cancelled and
diverted flights, would provide additional information on the extent of
the problem. The Department also agrees with ATA that the reporting
structure proposed in the NPRM would make it difficult, if not
impossible, to report all possible flight scenarios, especially in the
case of gate returns at diverted airports.
As proposed in the NPRM, the Department will add five data elements
to capture diversions. However, instead of adding the gate-arrival and
gate-departure times at the diverted airport, the carrier will instead
report total time away from gate at the diverted airport and the
longest time away from gate at the diverted airport. This change will
avoid reporting uncertainty when there are gate returns at diverted
airports or when a diverted flight remains on the tarmac without
proceeding to an airport gate. The five data elements will be repeated
for each additional airport to which a flight is diverted.
For on-time reporting purposes, a diversion is a non-stop flight
that lands at a destination other than the original scheduled
destination. Returns to the origin airport without arriving at a
destination other than the origin airport are considered diverted
flights.
The new data elements to be reported to BTS are:
Airport code of diverted airport.
Wheels-on time at diverted airport.
Total time away from gate at diverted airport.
Longest time away from gate at diverted airport.
Wheels-off time at diverted airport.
If a flight terminates at a diverted airport, the carrier would not
report Wheels-off time at the diverted airport. If a flight ultimately
arrived at the scheduled destination airport, the carrier would
complete the fields for Actual Gate Arrival Time (at scheduled
destination) and Wheels-on Time (Actual).
This reporting structure captures the data elements most desired by
the Department and those consumer groups that submitted comments. The
new reporting elements will provide information on:
(1) Where diverted flights landed,
(2) The total time the flights were on the ground away from the
gates at the diverted airport,
(3) The single longest period of time that the passengers were in
the plane, on the ground, and away from the gate,
[[Page 29429]]
(4) The total time spent at the diverted airport (wheels-off time
minus wheels-on time),
(5) Time spent by passengers in the airport terminal, or in the
aircraft at the gate, but with access to the terminal (wheels-off time
minus wheels-on time minus total time away from gate at diverted
airport),
(6) Whether the flight reached its final destination,
(7) The total minutes of delay for a diverted flight that reached
its final destination.
Also, the Department will be able to differentiate between diverted
flights that reach their final destination from those that terminate at
alternative airports.
At this time, the Department will not require air carriers to
report a code showing the cause for diverted flights. Since the issue
was not raised in the NPRM, the air carriers and other parties did not
have sufficient opportunity to comment. As ATA and Delta commented,
diversions are unplanned, fairly rare occurrences which take place for
a variety of reasons, including safety. The Department initiated
collection of causal information in 2003 as a tool to spot problem
areas within the aviation system and to identify the party best able to
initiate corrective action to prevent or mitigate future incidences.
For example, air carrier delays would be addressed by the airlines.
National Aviation System delays would be addressed by the FAA and
airports. Security delays would be the responsibility of the
Transportation Security Administration. Additional codes on diverted
flights would not provide the Department or the air carriers with
relevant information that would prevent or lessen the incidences of
future diversions.
ATA asked a number of questions, including a request for
clarification that the definition of on-time performance is not
changing due to the new requirements. For clarity, we are addressing
each of ATA's questions in the order asked.
The definition of an on-time flight is unchanged. An on-time flight
is still a flight that arrives at the destination gate less than 15
minutes after the published gate arrival time. In computing a carrier's
on-time percentage, BTS divides total scheduled flights into the number
of flights that arrived less than 15 minutes after their published
arrival times.
ATA Q 1. Will diversion data be reported in a single or multiple
records?
A 1. The Department prefers to keep the single-record format;
however, that opinion would change if it is shown that a multi-record
format is more efficient or produces better data. The Department
invites carriers to participate in a working group to determine the
technical details for submitting and processing this rulemaking's
required data. The Department will also ask for volunteers for a pilot
test of the new reporting requirements. Finally, the Department will
issue a technical directive. ATA accurately states that a collaborative
effort will provide DOT ``the greatest likelihood that the new data
elements will accurately account for information on all flight
scenarios. Furthermore, this approach will ensure that all carriers
will implement the same methodology to report accurately, reliably,
consistently, and comparably.''
ASTA requested to be a party to any industry work group to
determine the data that would be collected. The decision on the data to
be collected was based on the comments filed in Docket RITA 2007-28522.
Meetings with air carriers are needed to review the technical aspects
of the reporting requirements and to assure that the regulated
community understands the new requirements.
ATA Q 2. For flights that divert to an airport and do not reach a gate,
how should the gate-arrival and gate-departure data fields be reported?
A 2. From the comments received, the Department determined that the
data need would be met by collecting total time on tarmac and longest
time away from the gate instead of the gate-arrival and gate-departure
fields for diverted flights.
ATA Q 3. When a flight diverts, how should the flight data be
represented?
A 3. Carriers will report the following:
Airport code of the diverted airport.
Wheels-on time at diverted airport.
Total time spent away from gate at diverted airport.
Longest single period of time spent away from gate at diverted
airport.
Wheels-off time at diverted airport.
If the flight terminates at the diverted airport, the carriers
would report a ``0'' (zero) in the wheels-off time field. If the flight
departs the diverted airport on its way to the scheduled destination
airport, the carrier would repeat these same 5 data fields.
ATA Q 4. When a flight over-flies an intermediate stop and diverts, how
should the flight be represented?
A 4. Any time a non-stop flight segment is operated from its
scheduled origin airport and lands at a place other than the scheduled
destination airport, carriers will report the 5 data elements listed in
Answer 3.
ATA Q 5. When a flight originates at an unscheduled airport prior to
the scheduled airport, how should the data be represented?
A 5. Flights that truly originate at nonscheduled airports are not
reported. However, if a carrier's flight 123--BOS-DCA-MIA was
diverted to an alternate airport (BWI) before landing at DCA, flight
123 BWI to DCA would not be considered an originating flight.
The carrier would report the five data items for the diverted airport,
and report the wheels-on and gate-arrival times at DCA for the BOS-DCA
segment of flight 123. The DCA-MIA segment of flight
123 would be reported as normal. If, instead, flight
123 landed at BWI and operated directly to MIA, the BWI-MIA
segment would not be reported. For the BOS-DCA segment, the carrier
would still report the diversion data but it would have no time to
report for wheels-off at BWI. Also, the DCA-MIA portion of flight
123 would be reported as a cancelled flight.
ATA Q 6. When a flight extends beyond the scheduled destination
airport, how should the data be represented?
A 6. Using the flight 123 example, if the carrier
announced to its passengers in advance that the flight would not land
at DCA but would fly directly to MIA, both the BOS-DCA and the DCA-MIA
segments would be reported as cancelled flights. But if it was
determined that conditions at DCA made it impossible to land after
departure from BOS, and the flight continued to MIA, the MIA landing
would be considered a diversion of the BOS-DCA segment. The DCA-MIA
segment would be reported as a cancelled flight. These reporting
instructions are consistent with the historical reporting of
cancellations and diversions.
ATA Q 7. When a flight operates to an alternate airport, same city, how
should the flight be represented?
A 7. Flights that land at alternate airports are reported as
diverted flights even when the alternate airport serves the same city.
[[Page 29430]]
ATA Q 8. What happens when we have multiple operation issues? Such as a
flight that is scheduled to operate Seattle-Boston, has a gate return,
then leaves Seattle but diverts to Denver due to a medical emergency,
then continues on, but again diverts due to weather in Boston, then at
last makes it to Boston. Are we to have four different data records to
account for the mishaps?
A 8. The carrier would report the flight as follows:
The last time the aircraft left the gate at the scheduled airport
would be reported as the Actual Gate Departure Time. The time the
aircraft originally left the gate would be reported as the Gate
Departure Time--First Time Out. The carrier would complete the fields,
Total Time Away from Gate for All Gate Returns, including cancelled
Flights and Longest Time Away from Gate for All Gate Returns, including
Cancelled Flights for the gate return at Seattle. The fields: Airport
code of the diverted airport; Wheels-on time at diverted airport; Total
time spent away from gate at diverted airport; Longest single period of
time spent away from gate at diverted airport; and Wheels-off time at
diverted airport would be completed for the landings at Denver and
Newark.
ATA Q 9. How is On-Time calculated since we left our scheduled origin
airport and did not arrive at the scheduled destination?
A 9. Flights that are scheduled and do not reach their scheduled
destination are counted against the air carrier when computing the
percentage of on-time arrivals; however, no minutes for late arrivals
are computed for flights that do not reach their scheduled
destinations.
ATA Q 10. If you divert to another airport and report the times there,
then continue to the original destination, what scheduled times do you
use for On-Time performance calculations?
A 10. On-time calculations are made by comparing the scheduled
gate-arrival time at the scheduled destination with the actual gate-
arrival time at the scheduled destination airport.
Rulemaking Notices and Analyses
Economic Summary
Executive Order 12866
Under Executive Order No 12866, (58 FR 51735, October 4, 1993) the
Agency must determine whether the regulatory action is ``significant''
and therefore subject to OMB review and the requirements of the
Executive Order. The Order defines ``significant regulatory action'' as
one that is likely to result in a rule that may (1) have an annual
effect on the economy of $100 million or more or adversely affect in a
material way the economy, a sector of the economy, productivity,
competition, jobs, the environment, public health or safety, or State,
local, or tribal governments or communities; (2) create a serious
inconsistency or otherwise interfere with an action taken or planned by
another agency; (3) materially alter the budgetary impact of
entitlements, grants, user fees, or loan programs or the rights and
obligations of recipients thereof; or (4) raise novel legal or policy
issues arising out of legal mandates, the President's priorities, or
the principles set forth in the Executive Order.
It has been determined that this final rule is a ``significant
regulatory action'' under Executive Order No. 12866. The rule was
reviewed by OMB. In addition, this rule is significant under the
Department's Regulatory Policies and Procedures.
This Executive Order also requires each agency to write regulations
that are simple and easy to understand. To the extent possible, this
proposed rule meets these criteria.
Cost/Benefits
After a public meeting in June 2007 some carriers commented to BTS
that the cost for programming to provide additional data on gate
returns and cancelled and diverted flights could range from $10,000 to
$60,000 per carrier. Delta Air Lines commented to the Docket that the
reprogramming costs to capture information on diversions could be up to
$500,000 for Delta alone. Since the carriers have the additional data
that the Department is requesting, the Department believes the original
cost estimate of $10,000 to $60,000 is accurate. Delta's estimate seems
overstated because the new data elements are already available to the
air carriers. Using the high end range of the original estimates,
compliance with this rule could impose a one-time cost on the affected
segment of the industry of $1.2 million.
We believe that the rule will result in many unquantifiable
benefits that exceed the costs. Consumers will have more accurate data
for making their transportation selections. The public availability of
these data may influence carriers to limit the length of the tarmac
portion of delays (i.e., to reduce the amount of time that a delayed
flight spends on the ground away from the gate). The FAA will have
complete data on all long tarmac delays to use in its airport modeling.
Aside from costs and benefits, it is important to note that H.R. 2881,
the FAA Reauthorization Act of 2007 (Title IV--Air Service
Improvements; Section 401), includes a provision that would require BTS
to expand the reporting system to capture all operational data on gate
returns and cancelled and diverted flights.
Regulatory Flexibility Act of 1980
This Act requires agencies to analyze the economic impact of
regulatory changes on small entities. The carriers that are required to
report Airline Service Quality Performance (ASQP) data are all large
air carriers with annual passenger revenues exceeding $600 million
each. Thus, this final rule will not have a significant economic impact
on a substantial number of small entities.
Trade Agreements Act
This Act prohibits agencies from setting standards that create
unnecessary obstacles to foreign commerce of the United States. ASQP
data are for domestic operations only and have no impact on the foreign
commerce of U.S. carriers.
Unfunded Mandates Reform Act of 1995
This Act requires agencies to prepare a written assessment of the
costs, benefits, and other effects of a proposed or final rule that
include a Federal mandate likely to result in expenditures by State,
local, or tribal government. This final rule imposes no expenditures on
State, local or tribal governments.
Executive Order 13132, Federalism
The Department has analyzed this final rule under the principles
and criteria of Executive Order 13132, Federalism. We determined that
this action will not have a substantial direct effect on the States, or
the relationship between the national Government and the States, or on
the distribution of power and responsibilities among the various levels
of government, and therefore does not have federalism implications.
Paperwork Reduction Act
The reporting burden associated with this final rule will be
reviewed by OMB under the OMB Approval No. 2138-0041. The NPRM asked
for public comments on costs and burdens. Based on carrier comments,
the major burden increase will be reprogramming. We estimate a first-
year increase in reporting burden of 900 hours per carrier or an
industry increase of 18,000 hours. After the carriers have revised
their systems, the reporting burden should increase slightly from 159
annual burden hours to 175 annual burden hours per carrier.
[[Page 29431]]
Regulation Identifier Number
A regulation identifier number (RIN) is assigned to each regulatory
action listed in the Unified Agenda of Federal Regulations. The
Regulatory Information Service Center publishes the Unified Agenda each
April and October. The RIN Number 2139-AA12 contained in the heading of
this document can be used to cross reference this action with the
Unified Agenda.
The Final Rule
List of Subjects in 14 CFR Part 234
Air carriers, Reporting and recordkeeping requirements.
0
Accordingly, the Department of Transportation amends 14 CFR Chapter II
as follows:
PART 234--[AMENDED]
0
1. The authority citation for part 234 is revised to read as follows:
Authority: 49 U.S.C. 329 and Sections 41708 and 41709.
0
2. Section 234.4 is amended as follows:
0
a. By adding paragraphs (a)(22) through (a)(29) as set forth below.
0
b. By redesignating paragraphs (b) through (i) as paragraphs (c)
through (j), respectively.
0
c. By adding new paragraph (b).
0
d. By revising newly designated paragraph (c).
Sec. 234.4 Reporting of on-time performance.
(a) * * *
(22) For gate returns, first gate-departure time at origin airport
(23) Total ground time away from gate for all gate/air returns at
origin airport, including cancelled flights--actual minutes
(24) Longest time away from gate for gate return or cancelled
flight
(25) Three-letter code of airport where diverted flight landed
(26) Wheels-on time at diverted airport
(27) Total time away from gate at diverted airport
(28) Longest period of time away from gate at diverted airport
(29) Wheels-off time at diverted airport
(b) Repeat fields (25) through (29) for each subsequent diverted
airport landing
(c) When reporting the information specified in paragraph (a) of
this section for diverted flights, a reporting carrier shall use the
original scheduled flight number and the origin and destination airport
codes except for item (25).
* * * * *
Issued in Washington, DC, on May 15, 2008.
M. Clay Moritz, Jr.,
Acting Assistant Director, Airline Information, Bureau of
Transportation Statistics.
[FR Doc. 08-1274 Filed 5-16-08; 12:00 pm]
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