Charter Service, 2326-2361 [08-86]
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Federal Register / Vol. 73, No. 9 / Monday, January 14, 2008 / Rules and Regulations
DEPARTMENT OF TRANSPORTATION
Federal Transit Administration
49 CFR Part 604
[Docket No. FTA–2005–22657]
RIN 2132–AA85
Charter Service
AGENCY:
Federal Transit Administration,
DOT.
ACTION:
Final rule.
SUMMARY: This final rule amends
regulations which govern the provision
of charter service by recipients of
Federal funds from the Federal Transit
Administration (FTA). Pursuant to the
direction contained in the Joint
Explanatory Statement of the Committee
of Conference, for section 3023(d),
‘‘Condition on Charter Bus
Transportation Service’’ of the Safe,
Accountable, Flexible, Efficient
Transportation Equity Act: A Legacy for
Users (SAFETEA–LU) of 2005, FTA
established a committee to develop,
through negotiated rulemaking
procedures, recommendations for
improving the regulation regarding
unauthorized competition from
recipients of Federal financial
assistance. This final rule clarifies the
existing requirements, sets out a new
definition of ‘‘charter service,’’ allows
for electronic registration of private
charter providers, which replaces the
old ‘‘willing and able’’ process, includes
a new provision allowing private charter
operators to request a cease and desist
order, and establishes more detailed
complaint, hearing, and appeal
procedures.
Effective Date: April 30, 2008.
A copy of this rule and
comments and material received from
the public, as well as any documents
indicated in the preamble as being
available in the docket, are part of
docket FTA–2005–22657 and are
available for inspection or copying at
the Docket Management Facility, U.S.
Department of Transportation, 1200
New Jersey Ave., SE., West Building
Ground Floor, Room W12–140,
Washington, DC between 9 a.m. and 5
p.m., Monday through Friday, except
Federal holidays.
You may retrieve the rule and
comments online through the Federal
Document Management System (FDMS)
at: https://www.regulations.gov. Enter
docket number 22657 in the search
field. The FDMS is available 24 hours
each day, 365 days each year. Electronic
submission and retrieval help and
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guidelines are available under the help
section of the Web site.
An electronic copy of this document
may also be downloaded from the
Government Printing Office’s Electronic
Bulletin Board Service at (202) 512–
1661. Internet users may also reach the
Office of the Federal Register’s home
page at: https://www.nara.gov/fedreg and
the Government Printing Office’s Web
page at: https://www.gpoaccess.gov/fr/
index.html.
FOR FURTHER INFORMATION CONTACT:
Crystal Frederick, Ombudsman for
Charter Services, Federal Transit
Administration, 1200 New Jersey Ave.,
SE., Room E54–410, Washington, DC
20590, (202) 366–4063 or
ombudsman.charterservice@dot.gov.
SUPPLEMENTARY INFORMATION:
A. Background
1. Statutory History
The Federal Transit Administration
was established by the Urban Mass
Transportation Act of 1964 (UMT Act,
the Act). 1 The Act provided funds for
‘‘mass transportation’’ purposes, defined
as: ‘‘transportation by bus or rail or
other conveyance, either publicly or
privately owned, serving the general
public (but not including school buses
or charter or sightseeing service) and
moving over prescribed routes.’’ 2 This
provision illustrates the balance
Congress sought to strike between the
public and private sectors of the
economy. Congress acted to provide
Federal funding for the continued
existence of urban fixed route providers
by enacting a capital program to acquire
private transit companies and establish
new public transportation agencies. The
charter services provided by private
companies were still profitable;
accordingly, Congress excluded charter
service from the definition of ‘‘mass
transportation.’’
The Federal Aid Highway Act of 1973
placed an additional restriction on the
use of federally funded buses for charter
service. The 1973 Act prohibited
Federal assistance unless the applicant
had entered into an agreement with the
Secretary of Transportation that it
would not engage in charter bus
operations in competition with private
bus operators outside of the area in
which the applicant provided regularly
scheduled mass transportation services.
In 1974, however, Congress eased the
1973 restriction by allowing an
applicant to provide charter services
outside the urban area where it
provided regularly scheduled mass
1 Pub.
L. No. 88–365.
Act, Section 2(b).
2 UMT
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transportation if it entered into an
agreement with the Secretary of
Transportation that provided ‘‘fair and
equitable arrangements’’ to ensure that
federally assisted operators did not
compete with private operators of
intercity charter bus service where such
private operators were willing and able
to provide the service.3 In other words,
Federal financial assistance should not
enable applicants to foreclose private
operators from the intercity charter bus
industry where there are private charter
operators willing and able to provide
the service.
2. Regulatory History
FTA proposed its first regulation
regarding charter service on June 13,
1975.4 This proposal set out policies
and procedures governing the provision
of charter bus services and the reporting
of charter bus revenues and expenses
under the UMT Act. The proposed
regulations required public operators to
take into account both the direct and
indirect costs of operating charter
service, without regard to the receipt of
Federal financial assistance, when
developing their charter rates. The
proposed regulations also compelled
public operators to generate revenues
equal to or greater than the cost of
providing the charter bus service.5 FTA
finalized this regulation on April 1,
1976.6
Public transportation agencies
complained that this final regulation
created an undue administrative burden
on them. Private charter companies
complained that publicly funded
operators, using federally financed
equipment, were forcing them out of
business.
In response, FTA issued an Advance
Notice of Proposed Rulemaking
(ANPRM) in 1976, which sought to
clarify the duties of recipients who
engaged in charter bus operations
outside their urban area and provide
more reliable protection to private
operators in the intercity charter bus
industry while reducing paperwork
burdens on recipients.7
Another ANPRM was published in
1982, which sought to take a fresh look
at the charter regulations.8 The ANPRM
contained four proposals for
safeguarding the use of transit
equipment and protecting the health of
the private intercity charter industry.
3 Pub.
L. 93087, Section 164(a), August 13, 1973.
and School Bus Operations,’’ 40 FR
25304, June 13, 1975.
5 Id. at 25305.
6 ‘‘Charter and School Bus Operations,’’ 41 FR
14123, April 1, 1976.
7 41 FR 56680, December 29, 1976.
8 41 FR 5394, January 19, 1981.
4 ‘‘Charter
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After reviewing the comments received,
FTA determined that none of the four
proposals adequately addressed the
problem. So, in 1986, FTA issued a
NPRM with a brand new proposal. This
proposal would prohibit a recipient
from performing any charter bus
operations to the extent that there was
a private charter operator willing and
able to provide such charter service in
the area in which the recipient desired
to provide charter bus operations. This
proposal also included exceptions that
allowed a public transportation agency
to provide charter service in the event
there were no willing and able private
charter operators, if private charter
operators did not have capacity, if
private charter operators were unable to
provide accessible equipment, or for
non-urbanized areas, or if the private
charter operator providing the service
would create a hardship for the
customer.9 This proposal was finalized
in 1987.10
The 1976 regulation and the 1987
regulation are fundamentally different
in their approaches and provisions. The
1976 regulation distinguished between
charter service that a recipient provided
in its service area (intracity service) and
charter service a recipient provided
outside its service area (intercity
service). The 1976 regulation made this
distinction because of the new
provisions of the UMT Act, which
restricted only a recipient’s intercity
charter service. The rule required
recipients to certify all costs that were
attributable to the recipient’s charter bus
operations and maintain records that
justified their costs.
In contrast, the 1987 rule did not
provide different requirements for
intercity and intracity service. The 1987
rule eliminated this distinction because
the UMT Act definition of ‘‘mass
transportation’’ excluded all charter
operations, thereby requiring protection
for all private charter operators from
recipients, not just those providing
intercity operations or those that earned
in excess of a certain amount. Instead,
the 1987 rule focused on prohibiting all
charter service by a recipient if there
was a willing and able private charter
operator who could perform the service.
In 1988, Congress directed FTA to
amend the charter service regulation to
permit non-profit social service agencies
with a clear need for affordable and/or
accessible equipment to seek bids for
charter service from publicly funded
operators. On December 30, 1988, FTA
amended the charter service regulations
9 51
FR 7891, March 6, 1986.
FR 11916, April 13, 1987.
10 52
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to provide for three new exceptions.11
The first exception allowed recipients to
provide direct charter service to nonprofit social service agencies. The
second exception, limited to recipients
in non-urbanized areas, allowed
recipients to provide direct charter
service to non-profit social service
organizations if more than fifty percent
of the passengers were elderly. The
third exception allowed recipients to
provide direct charter services where
there was a formal agreement between
the recipient and all private operators it
had determined to be willing and able
through its annual public charter notice.
The addition of these exceptions
brought the total number of exceptions
contained in the rule to eight.12 The rule
has remained essentially unchanged
since this amendment in 1988.
3. Demonstration Project and GAO
Report
Since lingering concerns remained
about the charter service regulation and
FTA’s enforcement of the rule, the
Intermodal Surface Transportation
Efficiency Act of 1991 (ISTEA) directed
FTA to issue regulations implementing
a charter service demonstration program
in not more than four states.13 A report
evaluating the effectiveness of the
demonstration program was to be
submitted in three years. The
conference report accompanying ISTEA
explained that the demonstration
program was directed in response to
concerns expressed by local transit
operators regarding the existing charter
service regulation. Many public
operators were concerned that certain
groups were not being served under the
existing regulation, that they were not
able to provide service to local
government entities that provided
support to the local agency, and that
they were not permitted to provide
service to support local economic
development activities. The
demonstration program was to be
designed to allow public operators in
several locations greater flexibility to
meet local charter needs without
creating undue competition for privately
owned charter operators. Congress
required FTA to collect data on the
impact of the change.
In September 1997, FTA submitted its
report to Congress regarding the
11 H. Report 110–498, p. H 122787 as printed in
the Congressional Record, December 21, 1987.
12 ‘‘Charter Service; Amendment,’’ 53 FR 53348,
December 30, 1988.
13 Section 3040, ‘‘Intermodal Surface
Transportation Efficiency Act of 1991,’’ Pub. L. No.
102–240, December 19, 1991.
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demonstration program.14 The report
concluded that there was no need for
FTA to substantially revise its charter
service regulation. The demonstration
did not support public operators’ claims
of unmet needs for the groups for which
the demonstration was primarily
intended: government, civic, charitable
and other community activities. The
charter service provided during the
demonstration did not serve a
significant number of these groups or
significantly increase the level of service
to these groups.
Congress also directed the
Government Accounting Office (GAO)
to analyze FTA’s charter service
regulations. GAO conducted a
nationwide survey of public
transportation operators, private charter
operators, and customers.15 GAO’s
report showed that local charter
regulation differed across localities.
GAO found that most public operators
stated that the FTA regulation was too
strict, but that they had not extensively
used the available exceptions to provide
charter service. Their reasons for not
using the exceptions ranged from being
unfamiliar with the exceptions to the
exceptions being too cumbersome for
the relatively small amount of charter
service that they were interested in
providing.16 When asked what they
would change about the regulation,
suggestions varied depending on
whether the public transportation
agency was in an urban or rural area.
Urban public transportation providers
would change the rule to allow them to
provide charter service to local
government officials and non-profit
community organizations. Rural
operators would change the rule to
allow direct charter services to
nonprofit and community organizations,
but also requested clarification of the
rule.17
GAO found that most private charter
operators were satisfied with FTA’s
charter service regulations. Some
private charter operators did, however,
express concern about the complaint
process. Specifically, some private
charter operators stated that the burden
of proof fell on them when a public
operator violated the regulation, the
burden of proof fell on them and that
the complaint process was lengthy and
expensive. Further, some were skeptical
14 ‘‘Evaluation of the Charter Bus Demonstration,’’
Federal Transit Administration, Department of
Transportation, September 1997.
15 ‘‘Charter Bus Service: Local Factors Determine
the Effectiveness of Federal Regulation, GAO Report
to Congressional Committees,’’ GAO/RCED–93–162,
September 7, 1993.
16 Id. at 3.
17 Id. at 4.
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that recipients were accurately
calculating their fully allocated costs
(i.e., all labor, capital, and material
costs) of providing charter service. As a
result some private charter operators
believed that public transportation
agencies were charging lower rates than
they should.18
The GAO also interviewed customers
of charter service to find out their
concerns with FTA’s charter service
regulation. GAO found two user groups
that were dissatisfied with the
regulation: those who needed accessible
transportation and those who needed a
large number of vehicles to serve local
conventions and economic development
activities.19
The GAO report concluded that its
data did not provide compelling
evidence that there were serious
widespread needs for charter service
that could not be met under the current
regulation. The data showed that the
current exceptions to the regulation,
such as contracting with private
providers, were not widely used. GAO
believed that many public operators,
particularly those in rural areas, were
unfamiliar with the process for
obtaining exceptions.20
B. SAFETEA–LU
Congress next addressed concerns
regarding FTA’s charter service
regulation in the Safe, Accountable,
Flexible, Efficient Transportation Equity
Act: A Legacy for Users (SAFETEA–LU),
which was enacted on August 10, 2005.
The statute amended the statutory
provision regarding charter service
found at 49 U.S.C. 5323(d). Specifically,
with respect to remedies, the
SAFETEA–LU amendment provides
that, ‘‘in addition to any remedy
specified in the agreement, the Secretary
shall bar a recipient or an operator from
receiving Federal transit assistance in an
amount the Secretary considers
appropriate if the Secretary finds a
pattern of violations of the agreement.’’
Previously, the statute used permissive
language, ‘‘may,’’ rather than mandatory
language, ‘‘shall,’’ with respect to
withholding funds. Further, the
previous statutory language did not state
that the Secretary could determine an
appropriate amount to withhold when
the Secretary found a pattern of
violations. Rather, if a pattern of
violations was found, the Secretary only
had the option to bar the recipient from
receiving all of its Federal funds.
Additionally, the Joint Explanatory
Statement of the Committee of
18 Id.
at 37.
at 38.
20 Id. at 11.
19 Id.
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Conference, for section 3023(d),
‘‘Conditions on Charter Bus
Transportation Service’’ of SAFETEA–
LU, stated ‘‘the conferees are aware that
both public transportation providers
and private charter bus providers have
expressed strong concerns about the
1987 FTA rule enforcing section 5323(d)
regarding charter bus service. The
conferees direct the FTA to initiate a
negotiated rulemaking seeking public
comment on the regulations
implementing section 5323(d).’’ The
report also directed FTA to consider the
following issues during the negotiated
rulemaking:
1. Are there potential limited
conditions under which public transit
agencies can provide community-based
charter services directly to local
governments and private non-profit
agencies that would not otherwise be
served in a cost-effective manner by
private operators?
2. How can the administration and
enforcement of charter bus provisions
be better communicated to the public,
including the use of Internet
technology?
3. How can enforcement of violations
of the charter bus regulations be
improved?
4. How can the charter complaint and
administrative appeals process be
improved?
C. Federal Advisory Committee
In response to the direction contained
in the Conference Committee Report,
FTA established a federal advisory
committee to develop, through
negotiated rulemaking procedures,
recommendations for improving the
regulation regarding charter bus
services. FTA established a Federal
Advisory Committee on May 5, 2006.
The Charter Bus Negotiated Rulemaking
Advisory Committee (CBNRAC)
consisted of persons who represented
the interests affected by the proposed
rule (i.e., charter bus companies, public
transportation agencies—recipients of
FTA grant funds) and other interested
entities.
The CBNRAC included the following
organizations:
American Association of State Highway
and Transportation Officials;
American Bus Association;
American Public Transportation
Association;
Amalgamated Transit Union;
Capital Area Transportation Authority,
Lansing, Michigan;
Coach America;
Coach USA;
Community Transportation Association
of America;
FTA;
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Kansas City Area Transportation
Authority;
Lancaster Trailways of the Carolinas;
Los Angeles County Municipal
Operators Association;
Monterey Salinas Transit;
National School Transportation
Association;
New York Metropolitan Transportation
Authority;
Northwest Motorcoach Association/
Starline Luxury Coaches;
Oklahoma State University/The Bus
Community Transit System;
River Cities Transit, Pierre, South
Dakota;
Southwest Transit Association;
Taxicab, Limousine & Paratransit
Association;
Trailways; and
United Motorcoach Association.
The CBNRAC met in Washington, DC,
on the following dates in 2006:
May 8–9
June 19–20
July 17–18
September 12–13
October 25–26
December 6–7
FTA hired Susan Podziba &
Associates to facilitate the CBNRAC
meetings and prepare meeting
summaries. All meeting summaries,
including materials distributed during
the meetings, are contained in the
docket for this rulemaking (#22657).
During the first meeting of the CBNRAC,
the committee developed ground rules
for the negotiations, which are
summarized briefly below:
Æ The CBNRAC operates by
consensus, meaning that agreements are
considered reached when there is no
dissent by any member. Thus, no
member can be outvoted.
Æ Work groups can be designated by
the CBNRAC to address specific issues
or to develop proposals. Work groups
are not authorized to make decisions for
the full CBNRAC.
Æ All consensus agreements reached
during the negotiations are assumed to
be tentative agreements contingent upon
additional minor revisions to the
language until members of the CBNRAC
reach final agreement on regulatory
language. Once final consensus is
achieved, the CBNRAC members may
not thereafter withdraw from the
consensus.
Æ Once the CBNRAC reaches
consensus on specific provisions of a
proposed rule, FTA, consistent with its
legal obligations, will incorporate this
consensus into its proposed rule and
publish it in the Federal Register. This
provides the required public notice
under the Administrative Procedure Act
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(APA), 5 U.S.C. 551 et seq., and allows
for a public comment period. Under the
APA, the public retains the right to
comment. FTA anticipates, however,
that the pre-proposal consensus agreed
upon by this committee will effectively
address virtually all the major issues
prior to publication of a proposed
rulemaking.
Æ If consensus is reached on all
issues, FTA will use the consensus text
as the basis of its NPRM, and the
CBNRAC members will refrain from
providing formal negative comments on
the NPRM.
Æ If the CBNRAC reaches agreement
by consensus on some, but not all,
issues, the CBNRAC may agree to
consider those agreements as final
consensus. In such a case, FTA will
include the consensus-based language
in its proposed regulation and decide all
the outstanding issues, taking into
consideration the CBNRAC discussions
regarding the unresolved issues and
reaching a compromise solution. The
CBNRAC members would refrain from
providing formal negative comments on
sections of the rule based on consensus
regulatory text, but would be free to
provide negative comments on the
provisions decided by FTA.
Æ In the event that CBNRAC fails to
reach consensus on any of the issues,
FTA will rely on its judgment and
expertise to decide all issues of the
charter regulation, and CBNRAC
members may comment on all
components of the NPRM.
Æ If FTA alters consensus-based
language, it will identify such changes
in the preamble to the proposed rule,
and the CBNRAC members may provide
formal written negative or positive
comments on those changes and on
other parts of the proposed rule that
might be connected to that issue.
A complete description of the ground
rules is contained in the docket for this
rulemaking.
Finally, the CBNRAC reached
consensus on the issues the committee
would consider during its negotiations.
The committee agreed to consider the
four issues included in the Conference
Committee report, noted in the previous
section of this preamble, and these four
additional issues:
1. A new process for determining if
there are private charter bus companies
willing and able to provide service that
would utilize electronic notification and
response within 72 hours.
2. A new exception for transportation
of government employees, elected
officials, and members of the transit
industry to examine local transit
operations, facilities, and public works.
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3. Review and clarify, as necessary,
the definitions of regulatory terms.
4. FTA policies relative to the
enforcement of charter rules and the
boundary between charter and mass
transit services in specific
circumstances, such as university
transportation and transportation to/
from special events.
1. Facilitator’s Final Report
The facilitator, Susan Podziba,
submitted her report to FTA on March
6, 2007. The final report summarizes the
proceedings of the CBNRAC including
the agreement reached on regulatory
language for the NPRM and identifies
outstanding issues. The facilitator noted
in her final report that:
As a result of the negotiated rulemaking
process initiated by FTA, the revised Charter
Service regulations will account for the
interests, concerns, and nuances that were
raised by all CBNRAC members. Though the
negotiations remained difficult, and, at times,
antagonistic throughout the seven months of
meetings, CBNRAC members remained
committed and worked hard to identify
consensus solutions for each issue. As a
result of the intensive discussions and
multiple proposals and counter-proposals
offered to resolve the twelve outstanding subissues, FTA has a clear understanding of the
interest and concerns of both the public
transit and private charter stakeholders as
well as the range of options available for
deciding those issues. (Final Report, page
20.)
We would like to underscore the
facilitator’s conclusion and thank all
members of the CBNRAC for their
efforts. We also agree with the facilitator
that, as a result of the negotiations, we
have a clear understanding of the
interests involved with the revision of
the Charter Service regulations.
D. NPRM
On February 15, 2007, FTA published
a NPRM in the Federal Register (72 FR
7526). The NPRM was a complete
revision of 49 CFR part 604. According
to the agreement established during the
negotiations, FTA included in the
NPRM all of the provisions on which
the CBNRAC reached consensus. This
amounted to a little more than 80
percent of the rulemaking. For the other
20 percent, FTA used its discretion,
informed by the discussions during the
negotiations, to develop its proposals.
1. Overview of Comments Received on
the NPRM
We received over 300 comments in
response to our NPRM. We heard from
160 public transit agencies, 65 private
charter operators, 25 public
associations, 16 members of the public,
13 state departments of transportation,
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11 private charter associations, 11 cities,
10 universities, four public officials,
three air transport groups, and three
anonymous comments.
We received several comments from
participants on the CBNRAC. Some
comments were in full support of the
proposals contained in the NPRM and
other comments rejected the proposals.
Even though some of the comments
submitted by members of the CBNRAC
did not conform to the agreement
reached on December 6, 2006, FTA
retained much of the consensus
language. In addition, we received many
helpful comments on ways to improve
the regulatory language and we made
changes based on those comments.
2. General Comments
There were a number of comments on
cross-cutting issues that we address
before the section-by-section analysis.
Specifically, we received comments
about the lack of appendices in the
NPRM, fully allocated costs, and when
a customer specifies the type of
equipment. In addition, we received
several comments questioning our
intentions regarding some of the
proposals included in the NPRM.
a. Lack of Appendices
When we published the NPRM, we
made reference to appendices we
intended to include in the final rule.
Appendix A would be a list of the 64
Federal programs discussed and
provided during the CBNRAC
negotiations. This list is not unique;
rather, other Federal agencies reference
this list and the list is available on
FTA’s public Web site, https://
www.fta.dot.gov. In addition, the list of
Federal programs was provided to all of
the members of the CBNRAC during
negotiations and is in the docket for
these proceedings. Appendix B would
provide guidance on what FTA would
consider when removing a registered
charter provider or qualified human
service organization from the FTA
Charter Registration Web site. Appendix
C would be a list of questions and
answers to provide guidance to
recipients regarding the new provisions
of the rule.
Regarding the lack of appendices in
the NPRM, a large public transportation
association and several public transit
agencies stated ‘‘we are troubled by the
absence of a draft Appendix A (listing
the federal programs that would qualify
a social service agency to receive
services under an exception). Although
we anticipate that all of the more than
five dozen federal programs under the
United We Ride umbrella will be
included, we believe FTA should state
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as much or provide a draft Appendix A
for comment.’’
Appendices are not regulatory text
and do not carry the force and effect of
law. In fact, the Office of Federal
Register specifically prohibits an
appendix from containing regulatory
requirements:
Rules and proposed rules. Use an appendix
to improve the quality or use of a rule but
not to impose requirements or restrictions.
Use an appendix to present: (a)
Supplemental, background, or explanatory
information which illustrates or amplifies a
rule that is complete in itself; or (b) Forms
or charts which illustrate the regulatory text.
You may not use the appendix as a
substitute for regulatory text. Present
regulatory material as an amendment to the
CFR, not disguised as an appendix.
Material in an appendix may not: (a)
Amend or affect existing portions of CFR
text; or (b) Introduce new requirements or
restrictions into your regulations.21
Further, as noted above, an appendix
is explanatory, and, therefore, according
to the Administrative Procedure Act,
notice and comment is not required:
Except when notice or hearing is required
by statute, this subsection does not apply—
(A) To interpretative rules, general
statements of policy, or rules of agency
organization, procedure, or practice; or
(B) When the agency for good cause finds
(and incorporates the finding and a brief
statement of reasons therefor in the rules
issued) that notice and public procedure
thereon are impracticable, unnecessary, or
contrary to the public interest.22
Based on the above, and the fact that
proposed information for the
appendices was widely available to the
public before publication of the NPRM,
we made the decision not to include
appendices at the NPRM stage.
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b. Fully Allocated Costs
Our proposed rulemaking did not
include a requirement for recipients to
calculate their fully allocated costs. We
decided not to include the provision
primarily because a fully allocated cost
requirement has the potential to
interfere with our efforts to support
public transit agencies as mobility
managers within their communities. In
addition, we are very concerned that a
fully allocated cost requirement would
hinder our attempts to negotiate with
other federal agencies to develop cost
allocation principles to share fairly the
cost of human service transportation.
Private charter operators submitted
comment urging us to reconsider our
21 National Archives and Records Administration,
Office of the Federal Register, Federal Register
Document Drafting Handbook, page 7.9 (October
1998).
22 5
U.S.C. section 553(b).
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proposal. One comment, which
represents a consolidated opinion of
several of the private charter operators
on the CBNRAC, stated that ‘‘the
admonition to develop ‘fair charges’ and
to recover some percentage of marginal
operating costs consistent with the
public purpose of the service is useless
as either a regulatory tool or guidance to
transit agencies. It also provides no
protection to private operators. The
need for transit agencies to recover fully
allocated costs is present even for
service provided under one of the many
exceptions in this proposed rule.’’ They
contend that, like other social programs,
if the Federal Government wishes to
subsidize charter service for certain
social service organizations, it can make
direct subsidy payments to those
organizations instead of creating
subsidized public bus service that
undercuts the price structure in the
private market.
In addition, one international private
charter association suggested that FTA
impose a new fully allocated cost
requirement: ‘‘A system-wide cost per
revenue hour dollar figure (approved
operating budget divided by revenue
hours of bus service) is the fairest and
simplest way of estimating what it
would cost per hour to provide bus
service to a third party. This method
does not necessarily capture the capital
cost consumed, overtime driver hours or
preparation time or the infrastructure
shared to make this service available to
a third party, but on balance a systemwide cost per revenue vehicle hour
times total hours of the requested
service is the closest to what the actual
cost would be to provide the service.’’
We understand this point of view, but
disagree that requiring fully allocated
costs is necessary. The rule as written
prohibits a public transit agency from
providing charter service if a private
charter operator expresses interest in
providing the service. In addition, the
exceptions contained in the rule are
areas of charter service that the private
charter coalition conceded are areas
where public transit agencies can
provide community-based charter
services that would not otherwise be
served in a cost-effective manner by
private operators.
Not including fully allocated cost
provisions in the final rule is
appropriate given our efforts to establish
coordinated public transit human
service transportation and the
protections provided for private charter
operators in the final rule such as
notification procedures and cease and
desist orders.
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c. When a Customer Specifies
Equipment
In the NPRM, we did not address
specifically what would occur if a
customer specifies certain equipment in
their request for charter service. The
only reference we made to specific
equipment was in the preamble where
we discussed the fact that rubber tire
trolley buses are considered buses for
purposes of this rulemaking.
We received several comments on this
topic unrelated to our discussion of
including rubber tire trolley buses
within the scope of buses generally.
Public transit agencies encouraged us to
allow a customer to specify the type of
equipment they would like use. A
member of the public encouraged us to
exclude electrically powered trolleys
from the scope of the rule. Another
member of the public suggested that the
notice recipients send to private
providers ‘‘should also include a
description of the specific equipment
requested by the customer and not just
‘buses or vans.’ This comment goes on
to state ‘‘any new rule allows the
purchaser of the service to decide what
kind of equipment it needs. To that end,
the notice to private providers should
allow for a reasonable amount of
specificity regarding the requirements
for a particular service.’’
Another comment echoed the above
sentiment by stating ‘‘I should not be
forced to obtain services from private
charter operators who do not have the
proper coach equipment, to spend more
money for single door highway coaches,
with high floors that take longer to load
and unload, that are not geared for city
street/shuttle operations, thereby forcing
me to obtain more equipment for
frequency of service * * *.’’
The comments regarding types of
equipment raise a tricky issue in
balancing protections for private charter
operators with the need for transit
agencies to satisfy community demands.
In order to provide attractive ‘‘fun’’
alternatives to encourage downtown
employees or tourists to use transit in
congested corridors, transit agencies
may acquire rubber tire replica trolleys.
These trolleys can become a popular
enough local attraction that they may be
sought for private leisure charters such
as weddings. The statute, however,
addresses charter without regard to
equipment type. The FTA regulation
relates to the provision of transportation
service, not entertainment, which is
why sightseeing is also excluded from
the statutory definition of ‘‘public
transportation.’’ If there is sufficient
demand for such equipment, private
charter operators may eventually
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acquire new equipment to serve this
emerging market. In the meantime,
however, FTA sees no reason to amend
the rule to allow an exception under
which a customer may specify the type
of vehicle beyond requesting a bus or a
van.
Likewise, if there were sufficient
public demand for low-floor, double
door vehicles, or size compatibility with
streets to be traveled, and private
charter operators do not have that
equipment, then private charter
operators may eventually acquire new
equipment to serve that market as well.
But, again we decline to amend the rule
to allow for such an exception for public
transit agencies.
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d. Other Concerns
We received several comments
questioning the intentions of the FTA in
proposing the NPRM provisions that we
did. One comment from a transit agency
stated ‘‘The tone of this proposed rule
suggests a presumption of ‘guilt’ on the
part of all transit providers.’’ Another
transit agency put it this way: ‘‘Transit
providers should not have to prove, on
a daily basis, that they are following the
rules.’’ One public citizen asked: ‘‘When
was legislation passed that authorized
FTA to stop supporting transit.’’ Or, as
a Midwestern transit agency stated ‘‘I
am opposed to federal requirements that
squash our attempt to generate some
extra revenue to support the transit
system.’’
FTA went to great lengths to involve
all of the affected and interested parties
in the CBNRAC negotiations. We
prepared background materials, brought
in speakers to assist the committee, and
hired a highly competent and effective
facilitator to assist throughout the
process. In addition, all of the materials
and notes were posted to the docket so
that members of the public could follow
the proceedings and each meeting had
a public comment period should any
member of the public wish to make
comments about the proceedings. We
were able to reach consensus on 80
percent of the rulemaking. This means
the CBNRAC, which included small,
medium, and large transit agencies from
the West, South, Midwest, North and
East, were able to agree on a vast
majority of the regulatory text for the
NPRM. The provisions were developed
with the intention of promoting public
transit and protecting the private charter
industry. As indicated in the history
section of this document, achieving the
right balance has been a challenge for
many years. We accepted this challenge
because a negotiated rulemaking was a
novel approach to addressing the issues
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that have plagued this regulation for
years.
Given the above, we regret that some
commenters perceived the proposed
rule to be anti-transit. The tone of this
rulemaking is the same as the current
regulation and the same as any
regulation that prescribes certain
behavior. We are in the business of
promoting and supporting transit
agencies in their mission to provide
community-based services. We
recognized and promulgated exceptions
to the charter service regulation that
support transit agencies providing
charter services to the elderly, persons
with disabilities, and people with low
income.
In addition, we carefully considered
the interests of parties impacted by this
rulemaking. The negotiated rulemaking
was a powerful tool for collecting that
information. We also considered all of
the comments received on the proposal
and modified some of the regulatory text
based on the suggestions included in
comments.
2. Section-by-Section Analysis
In addressing the comments received,
we divided the comments according to
the applicable rulemaking section. For
each section for which we received
substantive comments, we provide a
brief summary of the purpose of the
regulatory text, we summarize the
relevant and representative comments
received, and then we describe our
decision whether to modify that
particular provision. If we modified the
provision, then we describe the
modification. If we decided not to
accept the proposed modification, then
we explain why and adopt the language
as proposed in the NPRM. For sections
of the rule where we did not receive
substantive comments, those provisions
are hereby adopted as final.
Subpart A—General Provisions
Section 604.2—Applicability
The purpose of this provision was to
state early on in the regulation that is
required to comply with this
rulemaking, who is exempt from the
rule’s requirements, and to set out
certain situations in which this rule
does not apply.
One public transportation association
noted that ‘‘the draft rule provides for
application to all activities of FTA
grantees that are public transit agencies,
without regard to the presence or
absence of federal funding * * *’’ We
also heard this comment from several
public transit agencies. In addition, one
transit agency suggested that this
rulemaking not apply to those that
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receive a minimal amount of Federal
funds.
Agency Response: We note that in
order to be an ‘‘FTA grantee’’ a transit
agency has accepted Federal funds from
FTA. The commenter correctly notes
that to conclude otherwise would
‘‘exceed FTA’s authority and its stated
purpose of protecting private entities
from federally-assisted competition.’’
Thus, as stated in the NPRM, this
rulemaking applies to those that receive
Federal financial assistance from FTA.
We do not believe setting a minimum
amount of Federal funding to trigger
application of this rule is necessary. A
transit agency always has the option to
segregate locally funded and maintained
vehicles and use those vehicles to
provide charter service. To be clear,
however, it is not just purchasing a
vehicle with Federal dollars that triggers
the application of these requirements.
Housing the vehicle in FTA-funded
facilities or using FTA-funded
equipment to maintain the vehicle also
triggers application of this rule. A
complete segregation is necessary to
avoid the application of the
requirements of this rule.
We also received a comment from a
state association asking us whether the
charter service regulations apply to
tribal nations. Under our Notice of
Funding Availability for the Tribal
Transit Program, published in the
Federal Register on August 15, 2006 (71
FR 46959), the charter service regulation
applies to tribal nations under that
program. The charter service regulations
also apply to tribes that receive FTA
grants as recipients or subrecipients
under other programs. That being said,
however, the final rule provides an
exemption for section 5311 recipients,
which encompasses many tribal
programs that use FTA-funded
equipment for program purposes
(defined as: ‘‘transportation that serves
the needs of either human service
agencies or targeted populations
(elderly, individuals with disabilities,
and/or low income individuals); this
does not include exclusive service for
other groups formed for purposes
unrelated to the special needs of the
targeted populations.’’).
FTA considered the comments on this
subsection, but does not believe the
comments warrant a change to the
proposed language, and, therefore, the
language is adopted as proposed.
Section 604.2(c)—Private Charter
Exemption
This provision exempts from the
rule’s coverage private charter operators
who receive Federal financial assistance
either directly or indirectly under 49
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U.S.C. sections 5307, 5309, 5310, 5311,
5316, and 5317, or section 3038 of the
Transportation Equity Act for the 21st
Century (TEA–21).
The main comment received
regarding this subsection stated: ‘‘In
removing private charter operators from
its scope, it excludes up to 40 percent
of the rural transit network from these
rules, thus forcing half the network to
follow rules and procedures that are
waived for the private sector partners.’’
Another transit agency stated ‘‘we do
not believe that private charter operators
should be treated different from other
organizations that receive Federal funds.
Allowing some private charter operators
to not comply with the charter
regulation and receive Federal funds put
those private charter operators at a
competitive advantage over other
private operators that do not receive
Federal dollars. Either the receipt of
Federal funds is an important factor or
it isn’t.’’
Agency Response: We respond to
these comments by noting our rationale
in the NPRM for including this
provision: ‘‘The receipt of funds from
the Federal government should not
interfere with a private charter
operator’s business. This regulation has
its genesis in the protection of the
private charter operators from unfair
competition by federally subsidized
public transit agencies. To subject
private charter operators to the charter
service regulations undermines the very
purpose of these regulations.’’ We cite
three reasons in support of this analysis.
First, we think some comments may
have confused the many private not-forprofit agencies that provide public
transit service in rural areas with the
private charter operators protected by
this rule. It is not FTA’s intent to apply
the requirements of the rule differently
to public transit agencies depending on
whether they are governmental or nongovernmental entities.
Second, FTA’s Over-the-Road Bus
Program is specifically designed to
provide Federal assistance to private
charter operators so that they can
retrofit their vehicles to make them
accessible and comply with the
Americans with Disabilities Act. This is
a federally sanctioned activity, and,
thus, to apply the charter regulations
would run counter to this Federal
program. The same argument also holds
true for those private charter operators
that receive Federal funds under 49
U.S.C. section 5311(f), which provides a
limited amount of Federal support for
running routes in rural areas. The point
here is that there are clear situations
under which the Federal government
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sees a benefit to providing Federal tax
dollars to private charter operators.
Third, public transit agencies may
enter into a contract with private charter
operators to purchase transportation
services using the private charter
operator’s vehicles. The fact that a
private charter operator contracts with a
public transit agency should not have
the unintended consequence of
preventing the operator from using
those vehicles, or other vehicles in its
fleet, to provide charter service. If a
private charter operator, however,
provides fixed route public
transportation using federally funded
buses or vans under contract to a transit
agency or other public entity such as a
State Department of Transportation, the
private charter operator stands in the
shoes of the transit agency and is subject
to the charter service regulations in
regard to the use of those FTA-funded
vehicles. That private charter operator,
however, would not be prevented from
using other vehicles in its private fleet
to provide charter service.
Finally, the comment regarding this
section’s provisions placing one private
charter operator in a competitive
advantage over another private charter
operator strikes us as disingenuous. No
private charter operator raised this
issue, and if it truly was a concern, we
have to believe at least one private
charter operator would have raised it.
Thus, while FTA rejects the proposed
modifications to this section, we
include language to clarify that the
charter service regulations do not apply
to private charter operators that receive,
directly or indirectly, Federal financial
assistance under the programs listed or
to the non-FTA funded activities of
private charter operators that receive
assistance under section 3038 of TEA–
21.
Subsection 604.2(e)—Exemption for
Transit Agencies
This provision exempts from the
charter service regulation recipients
who receive funds under 49 U.S.C.
sections 5310, 5316, or 5317 and
provide charter service consistent with
the Federal program purpose.
We heard from numerous public
transit agencies encouraging us to
expand this provision. The most
common request was to expand this
provision to include recipients under 49
U.S.C. section 5311. The second most
common request was to expand the
provision to exclude 49 U.S.C. section
5307 recipients that operate 50 or fewer
buses in peak hour service.
Agency Response: The CBNRAC
considered the request to expand the
exemption to section 5311 recipients.
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The private charter caucus opposed this
provision because it believed it would
lead to abuse because there is no
effective way to limit those activities.
The second request regarding 5307
recipients is a new one. We considered
both options and the concerns raised
with expanding the coverage of this
section.
We believe that this section can be
expanded safely to include recipients of
section 5311 funds for two reasons.
First, section 604(2)(e) already limits the
exception ‘‘to program purposes only.’’
We added a definition of program
purposes that states: ‘‘transportation
that serves the needs of either human
service agencies or targeted populations
(elderly, individuals with disabilities,
and or low income individuals); this
does not include exclusive service for
other groups formed for purposes
unrelated to the special needs of these
targeted populations.’’
Second, we believe this expansion is
appropriate given FTA’s efforts to
support coordinated public transit
human service transportation activities.
Some of the comments received noted
that without the exemption this
provision could have a chilling effect on
those activities, which is something
FTA wants to avoid. Thus, limiting
section 5311 recipients’’ provision of
charter service to program purposes, as
defined in the regulations, provides a
limitation on those services we believe
will protect private charter operators. In
addition, the revised enforcement
provisions will also provide a
counterbalance to this expansion if it is
abused.
We reject the second request—
excluding 5307 recipients with 50 or
fewer buses—because the change might
unduly weaken the protections
provided by the rule to private charter
operators. In an urbanized area, even
one served by a small transit system
with 50 or fewer vehicles, there are
more likely to be private charter
operators available than in rural areas.
In other instances, the transit system
would be able to provide charter service
under other exceptions of the rule, so
this new exception would be
unnecessary.
We have therefore amended 604.2(e)
to include 49 U.S.C. section 5311 in the
list of programs exempted from the
requirements of the charter service
regulation when the charter service
provided supports program purposes.
Section 604.2(f)—Emergency Exemption
This proposed provision exempts
recipients from the charter service
requirements in the event of a national,
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regional, or local emergency lasting
fewer than three business days.
We heard from several public transit
agencies regarding the three day
limitation. Many expressed
disappointment that the provision
would limit a public transit agency’s
ability to assist in the event of an
emergency. Others expressed concern
that local emergencies are not included,
but could pose an equal amount of
danger to the surrounding community.
One example provided was a train
derailment where noxious fumes
engulfed the community where public
transit is the logical choice for
evacuating the community quickly and
efficiently. Another comment asked
why this provision does not include
security training exercises.
Agency Response: Considering the
concerns raised, we have decided to
amend this section to allow for transit
agencies to respond to declared
emergencies. We will add the following
language to 604.2(f): ‘‘Actions directly
responding to an emergency declared by
the President, Governor, or Mayor or in
an emergency requiring immediate
action prior to a formal declaration.’’ In
addition, we felt it necessary to provide
a time limitation and so we are changing
the three day limit to 45 days. Thus, a
transit agency has 45 days to assist with
emergency response before having to
report its activity to the emergency
response docket created under subpart
D of 49 CFR part 601. Security training
exercises are covered by the emergency
preparedness exemption in section
604.2(d).
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Section 604.3—Exemption
This provision sets up a mechanism
by which transit agencies may ‘‘opt out’’
of the charter service regulations.
We heard from transit agencies that
this provision is not necessary, the
certification procedures were
burdensome, and there appears to be no
purpose for the affidavit.
Agency Response: While we thought
this provision would assist a public
transit agency to clearly and
unambiguously state it does not intend
to provide charter services, we are
convinced by the comments that this
provision is unnecessary. Therefore, we
have removed the exemption section
from the final regulation.
Section 604.4—Definitions
This provision sets out the applicable
definitions for this part. Since the
section contains several definitions, we
will only discuss those definitions
where the public submitted comments.
All other definitions are adopted as
proposed. We also added several new
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definitions as a result of changes we
made to the regulation based on the
comments we received.
Section 604.3(c)—Definition of ‘‘charter
service’’
This is a key provision in the charter
service regulation. The definition of
charter service identifies what service
by public transit agencies is considered
charter service.
Generally, public transit agencies
voiced concern that the proposed
definition does not ‘‘recognize the
realities of local public transportation
service by having the flexibility to add
and modify service for temporary
situations, such as community events
and employers opening temporary
facilities.’’ A member of the public
submitted a comment that noted the
proposed definition ‘‘potentially
undermines coordinated efforts between
local governments and risks decreasing
the efficiency and cost-effectiveness of
service while jeopardizing ridership
incentives for universities and transit
systems.’’ In addition, several transit
agencies submitted comments stating
‘‘while the proposed rulemaking does
address the issues raised in the
conference committee report, it also far
exceeds what seems to be the intent of
Congress by providing a vague and
poorly explained definition of charter
that could have the impact of redefining
the very definition of public
transportation.’’
In fact, most transit agencies
submitted concerns about the definition
not including the term ‘‘exclusive.’’ One
public transportation association noted
that ‘‘the concept of exclusivity—often
referred to as ‘‘closed door’’ service—
has been integral to the definition of
charter service for more than 20 years
and is necessarily the primary means of
determining whether transportation is
public transportation or a private
service.’’ A public transit agency
warned that ‘‘the failure to include
exclusivity in the charter definition has
the potential to change the definition of
public transportation.’’ One airport
ground transportation association
requested that ‘‘the proposed federal
definition of charter service not
supersede local state, city and airport
regulatory definitions currently in place
for private motor carriers of passengers
to and from airports by maintaining the
concept of exclusivity.’’
Some public transit agencies offered
alternatives to the proposed definition
of charter service. A Midwestern city
provided the American Bus
Association’s quick reference guide on
the definitions of charter, mass
transportation, and sightseeing. Three
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members of the public suggested that
the definition should be ‘‘a point to
point service that is not open to the
public, and not of a routine nature.’’ An
air transport company recommended
that the definition include ‘‘at a fixed
charge for a motor vehicle.’’ An east
coast public transit authority set forth
the following indicia of charter service:
‘‘for the sole use of a distinct group of
people; routing and frequency of service
solely determined by those people using
the service or their sponsor; not open to
the general public; identification or
affiliation required to board; one-time,
nonrecurring event, with no regular
pattern; and service not on a prepublished schedule or Web site.’’
We also heard from public transit
agencies that the examples included in
the definition of charter service should
be removed. Several public transit
agencies stated the examples were
unclear and inconsistent. One east coast
public transit association noted that
‘‘there is no simple, rigid template that
can simply and routinely be applied to
every situation to determine whether or
not a service is or is not mass transit.
Attempting to impose one at the federal
level will inevitably result in a great
disservice to the public at large.
However, reasonable and fair guidelines
would be appropriate and useful to all
involved parties.’’
From the private sector side, we heard
from two private charter operator
coalitions regarding the definition of
charter service. They stated that while
the CBNRAC did not reach consensus
on the definition, the parties did agree
that ‘‘charter service has three
components: (1) Transportation of a
group of persons pursuant to a single
contract with a third party; (2) a fixed
charge; and (3) according to an itinerary
determined by someone other than the
public transit agency.’’ In addition, the
coalitions urged FTA to not ‘‘impose a
black or white approach to defining
charter service, but should continue to
look at the intent of the service and
whom the service is designed to
benefit.’’ They also noted that the lack
of a written contract should not be
dispositive in determining that service
is charter service. One of the coalitions
recommended a definition of charter
service as ‘‘providing transportation
service, using buses or vans, principally
to benefit a group of riders with mutual
purpose and destinations.’’ This
association also questioned the need to
indicate who controls the service as it
may conflict with interpretations and
the intention of the rules: ‘‘Who
‘controls’ the itinerary has certainly
been an interpretation recipients have
long abused, particularly in special
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events.’’ This association also
recommended that ‘‘fixed charge’’
should be removed because it is often
abused.
Agency Response: By far, this section
received the most comments. Since the
CBNRAC could not reach a consensus
on the definition of charter service, we
also received comments from several of
the committee members regarding our
proposed definition. Considering all of
the comments received regarding the
definition of charter service, we decided
to shorten and simplify the definition,
while maintaining flexibility in
determining the intent of the charter
service.
First, we added back the concept of
exclusivity to the definition of charter
service. In the past, this word has
caused problems because a few public
transit agencies have used the term as a
loophole to avoid the requirements of
this rule. We address this issue by
adding a definition of ‘‘exclusive’’—
service that a reasonable person would
conclude is intended to exclude
members of the public—to the list of
definitions. Further while we do not
agree that a 20 year history is reason
enough to add the term exclusive back
in the definition, we do believe that
exclusivity is a good indication of intent
to perform charter service.
Second, we removed all of the
examples included in the definition of
charter service. Instead, we provide
factors that we will consider in
determining the intent of the service.
We also believe that this revised
definition will allow transit agencies the
flexibility needed to provide public
transportation to address traffic
mitigation associated with an event, as
well as being able to serve communitybased public transportation.
Third, we make clear in the definition
that it does not apply to demand
response services provided to an
individual. We also provide a definition
of ‘‘demand response,’’ which is
discussed in the next section.
Finally, we have added a provision to
the definition of charter service to
address events that are limited in
duration and for which the public
transit agency charges a premium fare or
for which a third party pays for the
service in whole or in part. While the
new definition does not prevent a
public transit agency from establishing,
on its own, temporary or irregular routes
to respond to community demands, we
believe that the nature of such service
should be to fulfill a public purpose.
Thus, the definition of charter service
includes service by a public transit that
is irregular or on a limited basis for a
premium fare that is greater than the
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usual or customary fixed route fare or
service for which a third party pays all
or part of the costs for the service. We
believe service that fits in either of those
categories represents an opportunity for
private sector participation, and,
therefore, if the public transit agency
wishes to provide such service it must
give prior notification to registered
charter providers in its geographic
service area.
Section 604.3(g)—Definition of
‘‘demand response’’
This section is new and is based on
comments we receiving asking us to
define the term as used in the definition
of ‘‘charter service.’’
We have taken the definition of
‘‘demand response’’ from our New
Freedom Circular, which states: ‘‘any
non-fixed route system of transporting
individuals that requires advanced
scheduling by a customer, including
services provided by public entities,
nonprofits, and private providers.’’
Section 604.3(h)—Definition of
‘‘interested party’’
This provision defines who is an
interested party for purposes of filing a
complaint with FTA.
We received only one comment
regarding this definition and it stated
that the definition was overly broad and
hard to determine who, in fact, could
file a complaint.
Agency Response: This particular
provision represents consensus
language from the CBNRAC. We believe
that the parties identified in the list of
‘‘interested parties’’ are clear, and,
therefore, the provision is adopted as
proposed.
Section 604.3(k)—Definition of ‘‘pattern
of violations’’
This provision defines what
constitutes a pattern of violations for
purposes of 49 U.S.C. section 5323,
which states in relevant part: ‘‘In
addition to any remedy specified in the
agreement, the Secretary shall bar a
recipient or an operator from receiving
Federal transit assistance in an amount
the Secretary considers appropriate if
the Secretary finds a pattern of
violations of the agreement.’’
We received several comments
expressing concern about our proposal
to define pattern of violations as ‘‘more
than one finding of non-compliance
with this Part by FTA beginning with
the most recent finding of noncompliance and looking back over a
period of 72 months.’’
Comments received focused on two
aspects of this proposed definition.
First, most were concerned that a
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finding of non-compliance should be for
the same provision and not different
provisions. Second, several comments
stated that it was unfair to examine 72
months and the time period should be
two or three years at the most. There
was also a misconception that the new
rule would retroactively look back over
a recipient’s compliance record. One
comment, which is typical of the
comments we received from recipients,
stated the issue as follows: ‘‘We suggest
that the definition be revised to indicate
that there must be at least three
violations in three years and the
application of this new definition
should occur when the rule is final.
Also, the violations must be related in
nature (i.e., not totally disparate issues)
in order to show a pattern.’’
Private charter operators, on the other
hand, agreed with the proposed
definition, but requested that FTA settle
the issue of whether a single complaint
against a recipient can establish a
pattern of violations.
Agency Response: We understand
recipients’ concerns regarding this
definition and the potential finding of a
pattern of violations for not complying
with paperwork requirements. In
addition, we agree with the suggestion
that violations should be related and not
completely disparate. Thus, we have
amended the definition of ‘‘pattern of
violations’’ to require that only
unauthorized charter service violations
can constitute a pattern of violations.
We believe that mandatory withholding
of Federal funding should only be
reserved for those cases involving
unauthorized charter service only. This
does not mean, however, that there can
never be a situation in which FTA will
not withhold funds for paperwork (e.g.,
failure to record charter service or
failure to post quarterly reports)
violations. Rather, we are simply stating
that for mandatory withholding of
Federal funds under the new statutory
provision contained in SAFETEA–LU,
the pattern of violations must be
established based on unauthorized
charter service.
That being said, it is possible to
establish a pattern of violations in one
complaint. For instance, if one
complaint properly documents three
distinct charter service trips that are in
violation of Part 604, then FTA could
consider those three allegations as
constituting a pattern of violations. We
believe this is a reasonable resolution to
the concern of private charter operators
that a single complaint could establish
a pattern of violations.
To be clear, however, each instance of
a charter service violation must be
related to an event and not a single
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instance of unauthorized charter
service. In other words, the provision of
charter service for a flower show that is
not in conformance with these
regulations would be an event. A single
complaint alleging unauthorized charter
service, in order to properly assert a
pattern of violations, would have to
include more than unauthorized service
to a flower show. In order to assert a
pattern of violations, a single complaint
would have to include facts
demonstrating unauthorized charter
service to a flower show, a golf
tournament, and an auto exhibition, for
example.
In addition, we decline to shorten the
examination period to two or three
years. While we considered including a
three year period to correspond with
triennial reviews, not all recipients are
subject to triennial reviews and the six
year period is consistent with other
operating administrations within the
Department of Transportation that
examine a six year compliance history.
Thus, we retain the six year period,
which begins on the effective date of
this rule.
Section 604.4(o)—Definition of
‘‘recipient’’
This provision defines who is a
recipient.
We received several comments about
this definition because some were
confused as to whether the term
includes ‘‘subrecipients.’’
Agency Response: We have amended
the definition to state ‘‘including
subrecipients’’ to make clear that the
regulation applies to direct recipients of
FTA financial assistance as well as
subrecipients of FTA financial
assistance.
Section 604.4(t)—Definition of
‘‘violation’’
This is a new provision to the final
rule and it would define what
constitutes a violation for purposes of
the charter service regulations.
Several public transit agencies asked
us to define what a ‘‘violation’’ is.
Agency Response: We added a new
definition to this section to define
violation as ‘‘a finding by FTA of a
failure to comply with one of the
requirements of this Part.’’
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Section 604.5—Charter Service
Agreement
This section discusses the terms of the
Charter Service Agreement which is part
of the Certifications and Assurances
recipients are required to enter into as
a condition of receiving Federal funds
(49 U.S.C. section 5323(d)).
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One transportation association noted
that there was an inconsistency between
our intention not to apply the charter
service requirements to third party
contractors and the terms of the charter
service agreement.
Agency Response: In order to address
this inconsistency, we have added the
clarification that this provision applies
only to a third party contractor when
they are using vehicles purchased with
FTA funds.
Subpart B—Exceptions
Section 605.6—Government Officials on
Official Government Business
This provision set out an exception
for recipients to provide charter service
to government officials on official
business. We also proposed not to apply
this provision to transit agencies with
1,000 or more buses in peak hour
service.
We received numerous comments
from public transit agencies on this
provision to limit the number of bus
hours to 80 annually, as proposed by the
private charter caucus.
Comments we received were along the
following lines: ‘‘The limit is arbitrary
and does not support or respect local
cooperation. The transportation of
public officials by a public agency
should not be considered charter.’’ One
comment on this topic stated: ‘‘How
about whoever wrote this NPRM comes
on down here to tell our government
officials who sponsor the taxes that keep
our transit systems operating that they
have limited number of hours that they
can utilize the charter service of the
transit system.’’ The same comment
stated that they do not have resources
‘‘to conduct boarding surveys that
distinguish the government officials
from anyone else that may join them on
a charter trip.’’ Some public transit
agencies applauded our effort to
recognize this service as an exception
and felt the provision to allow the
Administrator to grant additional hours
was sufficient. Those who were not
pleased with the NPRM suggested that
FTA modify the provision to allow for
a greater number of hours for public
transit agencies located in state capitols.
Others suggested that the limit be based
on the size of the recipient’s geographic
service area.
A private charter operator coalition
objected to our provision to allow
additional hours upon request from a
recipient. They urged that such
additional hours should only be granted
in extenuating circumstances, which
should be ‘‘invoked very rarely.’’ They
also warned that this exception should
not ‘‘swallow up the general
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prohibition’’ of recipients providing
charter service. This commenter also
requested at least 72 hours notice of all
requests for additional hours under this
exception.
Finally, regarding our proposal not to
apply this provision to recipients with
1,000 or more buses in peak hour public
transit service, we heard from three of
the largest east coast transit agencies
that strongly opposed the provision.
Specifically, they noted opposition to
‘‘any regulatory change that imposes a
different application based on the size
of the transit property.’’
Agency Response: To be very clear,
transporting a group of government
officials for official government
purposes is charter service under the
existing definition of charter service.
Government officials that happen to
board a fixed-route vehicle would not
count toward the 80-hour exception.
This exception is targeted at government
field trips such as visiting a new
stadium or wastewater processing
facility. It could also mean transporting
City Council officials to a site or
business officials, accompanied by
government officials, touring a city for
economic development purposes.
This exception is designed to allow
recipients to provide charter service to
government officials for official
government business. Recipients may
not provide charter service to
governmental officials for nongovernmental purposes. We have added
language to the regulatory text to clarify
this point. We have also added a
definition of government official, which
states ‘‘ ‘government official’ means an
individual appointed or elected at the
local, state, or Federal level.’’
Since the transportation of
government officials for government
purposes is charter service under the
current regulations, as noted in the
NPRM, we believe that the 80 charter
service hours per year is appropriate
because it is the baseline number of
hours the private charter operators on
the CBNRAC agreed to. On the other
hand, we recognize that there may be
special circumstances that might arise
that could call for additional bus hours
during the year. If these circumstances
arise, we have a provision that allows
the FTA Administrator flexibility to
allow those additional hours in
extenuating circumstances. Private
charter operators requested that they
have the opportunity to comment on
any request for additional hours. To
address this concern, we will add a
Government Officials docket (https://
www.regulations.gov; FTA–2007–0020)
for the purpose of logging these requests
for additional hours. Private charter
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operators can sign up for notification
when FTA places a request in the
docket. If the request raises serious
concerns, the private charter operator
can contact the Ombudsman for Charter
Services
(ombudsman.charterservice@dot.gov) to
express those concerns. The decision to
grant a particular request is completely
within the discretion of the FTA
Administrator.
Regarding the exception of transit
agencies with 1,000 or more buses in
peak hour service, this provision was
the subject of consensus during the
CBNRAC. During the negotiations, a
CBNRAC member urged this exception
to prevent large public transit agencies
from being inundated with requests for
charter service from government
officials and qualified human service
organizations. Private charter operators
on the CBNRAC agreed to this
provision. The response to this
proposal, however, was negative. We
heard from three large east coast transit
agencies and we are convinced by their
argument that large transit agencies
should not be treated differently, and,
therefore, we removed this provision
from the final rule.
To conclude, we decline to modify
the 80-hour annual limit. Since the
transportation of government officials
for government purposes was
unauthorized charter service when
provided by recipients under the old
regulation, we believe the 80-hour limit
per year is a legitimate threshold
number for the new exception. In
addition, we have eliminated the
language treating transit agencies with
more than 1,000 buses in peak hour
public transit service differently.
Section 604.7—Qualified Human
Service Organizations
This section provides an exception to
the prohibition against recipients
providing charter service if they provide
charter service to qualified human
service organizations (QHSO). We also
proposed not to apply this provision to
transit agencies with 1,000 or more
buses in peak hour service.
The CBNRAC reached consensus on
this provision because it recognized
FTA’s efforts to establish coordinated
public transit human service
transportation planning. In addition,
this provision recognizes the President’s
Executive Order on coordinated
transportation (Executive Order on
Human Service Transportation
Coordination, February 24, 2004).
The comments we received on this
section primarily centered on the
assertion that charter service provided
to QHSOs should be completely exempt
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from the charter service regulations.
Specifically, comments stated ‘‘although
the negotiators agreed that services
could appropriately be provided to
qualified social service agencies, the
draft process is unnecessarily
complicated and incomplete.’’ These
comments went on to state ‘‘it is unclear
how these additional criteria are to be
evaluated (i.e., would a qualified social
service agency certify such a mission?
Would a public transit agency be
obligated to investigate the basis for
such a claim?) and it is unclear why
FTA perceives a need for the additional
criteria at all.’’ These public transit
agencies and associations advocated
that the additional criteria should be
eliminated from the rule. We also heard
from several Midwestern transit
agencies supporting our provision on
QHSOs: ‘‘We fully support the
exceptions in 604.7 and 604.8 for
government officials and qualified
human service organizations.’’ A private
charter operator expressed a similar
sentiment: ‘‘FTA’s new disclosure
procedures for human service agencies
and public operator trips are a positive
step forward.’’
Finally, we received several
comments asking us to define the term
‘‘struggling for self-sufficiency.’’
Agency Response: The language in
this section represents a consensus from
the CBNRAC. The criteria included in
the NPRM were the subject of much
discussion during the negotiations and
the subject of a special presentation
from FTA ‘‘United We Ride’’ staff. The
criteria are a reflection of the
requirement of the President’s Executive
Order on transportation coordination.
In addition, regarding the comment as
to whether a transit agency must
investigate information provided by a
QHSO, the FTA Charter Registration
Web site is a tool for tracking registered
charter providers and QHSOs. There is
no requirement for public transit
agencies to independently verify the
information submitted by a registered
charter provider or QHSO. Further,
since registration on the Web site
constitutes submission of information to
the government, false submissions
would be subject to sanctions under 18
U.S.C. section 1001, which includes
potential criminal fines and
imprisonment.
Regarding the exemption of transit
agencies with 1,000 or more buses in
peak hour service, we removed this
provision from this exception based on
comments received. (See discussion
under ‘‘Government Officials’’
exception above.)
Finally, we changed the phrase
‘‘struggling for self-sufficiency’’ to ‘‘low
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income,’’ which is a more commonly
understood term in the transportation
industry.
This section is modified to remove the
exception for recipients with 1,000 or
more buses in peak hour public transit
service, and change ‘‘struggling for selfsufficiency’’ to ‘‘low income.’’
Section 604.8—Hardship
In this provision we proposed to
allow a transit agency in a nonurbanized area to provide charter
service to an organization if a registered
charter provider imposes minimum trip
duration or the registered charter
provided would have deadhead time
that exceeds the total trip length.
Public transit agencies support this
exception, but requested that it be
extended to small urban areas with
populations under 200,000. One public
transit agency commented that ‘‘FTA’s
proposed hardship exception is wellcrafted and provides a reasonable
objective standard for determining
whether available private charter
providers are too far away to be
expected to provide cost-efficient
service and scale that definition to the
size of a particular charter. Expanding
that provision to, at minimum, small,
urban areas would allow those areas to
be better served without impinging on
the interests of private charter
operators.’’
Private charter operators opposed this
exception. They contend that ‘‘hardship
is largely a myth and any rule
addressing ‘hardship’ is likely obsolete
and more likely to be used to harm
private operators than relieve
‘hardship.’ ’’ In addition, they assert that
the rule as written assumes the private
market may not desire to serve certain
needs, even if fulfilling the service may
be at an economic loss and businesses
routinely discount services, have sales,
offer loss leaders, and utilize yieldpricing strategies. In theory, a recipient
creates a ‘‘hardship dependency’’ when
failing to allow the marketplace to
respond.
Agency Response: We believe there is
merit to retaining the hardship
exception. Rural providers are in a
unique position of not having many
options to rely upon. Private operators
are usually located in urban areas and
the high number of deadhead hours is
a reality for many rural communities.
On the other hand, we recognize that
businesses often set minimum trip
durations and to allow public transit
agencies to provide charter service
simply because the minimum trip
duration exceeds the trip duration of the
requested charter service could have a
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negative impact on small, rural private
providers.
Therefore, we amended the regulatory
text to include small urbanized areas
under 200,000 in population and
removed the provision that would allow
a rural public transit agency to provide
service when the minimum trip
duration exceeds the length of the
requested service. In addition we
collapsed this provision into a new
section called ‘‘Petitions to the
Administrator,’’ which is located in
section 604.11. Because we have
established a docket for this exception
(Petitions to the Administrator docket
https://www.regulations.gov; FTA–2007–
0022), we have removed the reporting
requirements for the hardship
exception. Interested persons may
simply track these requests through the
docket system.
Section 604.9—Leasing FTA Funded
Equipment and Drivers
This section discusses the ability of a
public transit agency to lease equipment
to a private charter operator.
Private charter operators submitted
comments requesting that FTA advise
‘‘recipients it is their responsibility to
comply with the [leasing exception
requirements] with emphasis placed on
the requirement to certify the registered
charter provider has exhausted all
available vehicles of all registered
charter providers in the recipient’s
geographic service area.’’
Public transit agencies responded to
this provision with the general concern
that a recipient does not have the ability
to determine if the private charter
operator has capacity: ‘‘The grantee
should not be responsible for verifying
the validity of any information provided
by the leasing charter operator.’’
Another comment stated it slightly
differently: ‘‘FTA will require public
agencies to maintain proof offered by
the lessor that no privately owned
equipment is available but is unclear on
whether the public agency must
investigate independently or may take
the proffer at face value.’’ Yet another
comment pointed out that ‘‘while this is
a well-intentioned and defensible
condition, the rule should make it clear
that recipient’s obligation in this area is
to ask whether this has been done and
that a recipient may rely on the private
charter operator’s representation that it
has, supported by documentation
provided by the charter operator.’’
Finally, one additional comment
submitted by a public transit agency
advocates against this exception because
of the impact it will have on small
private charter operators: ‘‘There are
two problems with this proposed
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exception. First it would be difficult to
impossible for any private operator to
guarantee that it has exhausted all of the
available vehicles of all registered
charter providers in a large municipal
area. This would force recipients out of
the charter leasing business and thereby
deprive the recipient of much needed
funds. Second, this provision also
severely impacts smaller private charter
operators who would either have to pay
whatever fee is set by the larger private
operator or turn away business. Such a
scenario could eventually force smaller
private charter operators out of
business, which would then impact
FTA’s certification that this regulation
would not have an impact on small
businesses.’’
Private charter operators also
expressed concern with this provision.
One of the consolidated responses for
private charter operators who
participated on the CBNRAC expressed
concern that the current leasing
provision allowed for sham transactions
between a private charter operator with
no vehicles and a public transit agency.
The consolidated response noted
support for the new provision because
a private charter operator should have
the first opportunity to provide charter
bus service in the geographic service
area.
Agency Response: We agree with the
comments submitted regarding the
concern about a public transit agency’s
obligation to investigate whether a
registered charter provider has
exhausted all of the available private
charter vehicles in the geographic area.
We have modified the proposed
language to include a requirement that
in order for a recipient to lease vehicles
to a private charter operator, the
operator must be registered on FTA’s
Charter Registration Web site.
Furthermore, we added a requirement
that a private charter operator identify
the number of vehicles it owns when it
registers. Then, when a registered
charter provider certifies that it has
exhausted all of the private vehicles in
the area, a recipient need only go to the
Charter Registration Web site, note all of
the registered charter providers in the
geographic service area and the number
of vehicles identified in the registration
to verify that the registered charter
provider’s certification is accurate. No
independent verification beyond this
process is required by the regulations.
In addition, if the registered charter
provider fails to exhaust the vehicles of
other registered charter providers in the
geographic service area, then the
registered charter provider may be
subject to a complaint for removal from
the FTA Charter Registration Web site.
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We have retained the requirement to
exhaust all available privately owned
vehicles in the geographic service area.
This is a protection that the private
charter caucus requested during the
CBNRAC negotiations and the public
transit caucus agreed to. We received a
couple of comments indicating that a
private charter operator should not have
to contract with another private charter
operator known to be ineffective. In
order to address this concern we do not
require a registered charter provider to
lease vehicles from another registered
charter provider against whom the first
registered charter provider has filed a
complaint for removal from FTA’s
Charter Registration Web site. To
succeed on this point, however, a
registered charter provider would have
to allege facts sufficient to support
removal as set out in 49 CFR section
604.21. (See also Appendix C for
examples.)
Finally, since we moved the hardship
exception to the new Petitions to the
Administrator exception, the leasing
exception has been renumbered to
section 604.8.
Section 604.10—Events of Regional or
National Significance
This section allows for the provision
of charter service by public transit
agencies for events of regional or
national significance.
Private charter operators supported
this provision, but requested that any
petitions received by the Administrator
should be subject to a notice and
comment provision for registered
charter providers. They also requested
that FTA provide a clarification that
only if all private operator vehicles have
been exhausted should a recipient be
allowed to provide charter service.
Public transit agencies were
concerned that this provision would
apply to events that have already been
planned. In addition, one public transit
agency stated ‘‘public transit providers
should be able to provide public
transportation services for special
events in their locality that promote
economic development and show their
community without the express
approval of the Administrator or the
requirement for consultation with
private charter operators.’’ One east
coast transit agency stated ‘‘This
provision does not account for those
events that are time sensitive in which
the public transit agency does not have
time to consult with all of the private
charter operators in their area, for
example, a presidential inauguration.’’
Agency Response: This section is now
included in the ‘‘Petitions to the
Administrator’’ section located in
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section 604.11. In response to the
private charter operators’ comments, we
note the establishment of a ‘‘Petitions to
the Administrator’’ docket. Private
charter operators are able to view
requests through this Web site (https://
www.regulations.gov, FTA–2007–0022).
We are not offering a public comment
period, but if a request egregiously
misstates facts, a registered charter
operator could contact the Ombudsman
for Charter Services
(ombudsman.charterservice@dot.gov) to
raise specific concerns.
In addition, in response to the public
transit agencies comments, for events in
the planning process, any service
provided by a public transit agency after
the effective date of this rule must
conform to the requirements of the rule,
including the requirement for the
recipient to exhaust all available
vehicles of registered charter providers.
In other words, if the event will occur
after the effective date of this rule and
the public transit agency intends to
provide service to that event, then the
service must meet the special events
requirements contained in section
604.11. If the event occurs before the
effective date of this rule, then the
requirements of the rule do not apply.
We have also added a requirement
that the request for this exception
include the date of the event. We added
this requirement to make it clear that
the approval, if granted, would be for a
one time event only.
Section 604.11—When No Registered
Charter Provider Responds to Notice
From a Recipient
This section sets out the requirements
for public transit agencies when no
registered charter provider responds to
a notice requesting charter service.
Public transit agencies submitted a
variety of comments on this provision.
Some disagreed with the proposed time
frames included in the regulation.
Others complained that providing
notice was essentially providing free
advertising/dispatch services to
registered charter providers. Still others
requested that FTA consider modifying
the proposed language to allow a public
transit agency to provide the service in
the event that the registered charter
provider and customer are unable to
agree upon terms.
Private charter operators agreed with
the provisions of this section and noted
that ‘‘many recipients confuse the
public by inasmuch as they [sic]
advertise charter service to the degree
consumers may not discern between a
transit agency and a private provider.
This often has the effect of artificially
creating ‘demand’ and allowing transit
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agencies to inject their tax subsidized
pricing in the private market equation,
thereby indirectly stifling operating
margins.’’ This comment went on to
state ‘‘the proposed rule further
establishes the ‘first option’ to offer
charter service inasmuch [sic] that
recipients are not required to notify
registered charter parties of all inquiries
regarding charter bus service.’’
Agency Response: We recognize the
need to clarify that public transit
agencies are not required to provide
notice to registered charter providers of
all requests for charter service. Notice is
only given for those requests that do not
fit within one of the exceptions and for
which the public transit agency is still
interested in providing that service.
Only in this instance is a public transit
agency required to provide notice to the
list of registered charter providers in its
geographic service area. Other than that,
the private charter comments are correct
that a public transit agency cannot
provide the requested charter service if
a registered charter provider responds
affirmatively to the notice provided.
This is true even if the customer and the
registered charter provider are not able
to agree upon a price.
We added language to this section
clarifying that upon receipt of a request
for charter service that does not fit
within one of the exceptions outlined in
subpart B, and the recipient is interested
in providing the charter service, the
recipient shall provide notice to
registered charter providers in the
recipient’s geographic service area.
Further, due to the fact that we have
moved the hardship and special events
exceptions, this provision is
renumbered as section 604.9.
Section 604.12—Agreement With
Registered Charter Providers
This section allows a public transit
agency to provide charter service in its
geographic service area if it obtains an
agreement from all of the registered
charter providers in the geographic
service area.
Private charter operators recognized
that this exception is a continuation of
an existing exception, but objected to
the provision because ‘‘the rule as
proposed places an unfair and
unintended restriction and subjects
taxpayer subsidized competition on new
registered charter parties. It is our
assertion that on the date new private
charter operators register, existing
agreements will no longer permit
recipients to continue under those
agreements until an agreement may be
obtained from all registered charter
parties.’’ The comment goes on to
propose that an agreement can be
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fulfilled if a contractual obligation is
completed no later than thirty days from
the date a newly registered charter
provider becomes registered. Further,
this comment goes on to state that the
charter service agreement should be a
fluid document that represents a
meeting of the minds.
Public transit agencies submitted
comments opposing the timeframes of
January 30th of each year and February
15th of each year.
Agency Response: This language
represents CBNRAC consensus language
developed by the private charter caucus.
Since both private charter operators and
public transit agencies oppose the
January 30th and February 15th
timeframes, we modified the regulatory
text to indicate that a recipient has 90
days to enter into an agreement with a
newly registered charter provider after
an initial agreement with previously
registered providers. If no agreement is
reached, the recipient may not provide
charter service under this exception.
Further, a registered charter provider
may cancel the agreement at any time
after providing the recipient a 90-day
notice. In addition, because of other
changes to this subpart, this provision
has been renumbered to section 604.10.
Section 604.13—Administrator’s
Discretion
This new section is designed to
provide the Federal Transit
Administrator with the discretion to
allow public transit agencies to provide
charter service in certain extraordinary
situations.
We did not receive comments from
public transit agencies on this new
exception, but we did hear from private
charter operators who are opposed to
the exception. Specifically, they believe
this exception ‘‘may serve as an
impediment to the private sector filling
the needs, while ultimately creating an
unwarranted entitlement.’’ They base
this belief on the fact that the examples
provided of the funerals of Presidents
Reagan and Ford required advanced
planning for those events and the
private sector could have been involved
if the public transit agency had
contacted the private sector.
Furthermore, the private charter
operator coalition noted that this
exception is ‘‘a solution in search of a
problem’’ because there is no reason
private charter operators couldn’t
receive notice of the request for service
and provide buses for these kinds of
events should they arise unexpectedly.
Agency Response: This section is now
called the ‘‘Petitions to the
Administrator’’ exception and is located
at section 604.11. The new section
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contains not only requests for
discretionary exceptions to the charter
service regulations, but also the
hardship and events of regional or
national significance, which were both
discussed earlier in this preamble.
The basis for the discretionary
exception is to provide the
Administrator with discretion to
respond to extraordinary
circumstances—those events where
there is no time for prior planning.
While some preparations may be made
in anticipation, we believe the actual
day of the event would not be known in
advance and the capability of a
particular city to handle the event
would likewise not be known in
advance. We intend to allow this
exception only under extraordinary
circumstances. Private charter operators
may track these requests and FTA’s
responses through the Petitions to the
Administrator docket (https://
www.regulations.gov; FTA–2007–0022).
In addition, we added a requirement
to identify the date of the event because
we want to make absolutely clear that
the approval is only for the date
specified in the request.
Section 604.12—Reporting
Requirements for All Exceptions
This section set out the reporting
requirements for public transit agencies
that provide charter service pursuant to
an exception. We proposed quarterly
electronic reporting of standard
information regarding charter service
trips.
Private charter operators supported
this provision as providing the type of
transparency necessary to ensure that
public transit agencies are not providing
unauthorized charter service. While
some raised concern about the ability to
omit origination and destination for
safety and security reasons, if the reason
is recorded, then most thought this
exception would be acceptable. In
addition, we heard from one association
that encouraged us to increase the time
period from three years to six years for
maintaining the records electronically.
To support this request, they point to
the fact that our definition of pattern of
violations examines the past six years
and to maintain records less than six
years would be inconsistent with this
provision.
Public transit agencies opposed this
provision because they believe it to be
too onerous. In addition, one
commenter suggested that the reporting
provisions be consolidated so that the
same information in the same format is
submitted. Other comments submitted
requested that the public Web site for
storing the reports be replaced with a
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local Web site for the agency or with
records kept at the transit agency’s place
of business, which would be publicly
available. One public transit agency
stated it this way: ‘‘Only basic
information should be reported under
the exceptions. If the reporting is made
too onerous, grantees will have to
charge the administrative cost to the
human service or government entity.
For the other exceptions, that
information is reported through other
mechanisms and this additional
reporting is unnecessary.’’ Others
recommended maintaining the records
in a single charter log. A Midwestern
state department of transportation
stated: ‘‘We recommend that the charter
logs required by 604.7(a)(3), 604.8(d),
604.9(b), 604.10(b) and 604.12(c) be
consolidated into a single charter log.
The information that must be
maintained according to the regulations
can be categorized and tracked in a
spreadsheet or database.’’
Agency Response: The purpose of the
public Web site is to ensure that all
reports are easily available to members
of the public, in particular, private
charter operators. Maintaining these
records at the transit agency does not
allow for 24-hour availability. We also
believe that all of the information can be
consolidated into one log. With the
exception of the special events and
leasing exceptions, the information
required is the same. Thus, a single
Word document or Excel spread sheet
could serve as a recipient’s quarterly
report.
In addition, by limiting the
applicability of this regulation—
excluding recipients of section 5311
funds when providing charter service
for program purposes serving the
elderly, persons with disabilities, or
persons with low income—we have
substantially reduced the reporting
burden on rural and non-urbanized
areas for most of the service they
operate.
Furthermore, we decline to extend the
reporting period to six years. We believe
the private charter operators are
confusing complaints with reports.
When we examine six years of the
recipient’s compliance history we are
looking at complaints filed. Since FTA
maintains the Charter Registration Web
site, we will have access to quarterly
reports for purposes of reviewing a
recipient’s compliance history. The
regulatory requirement simply applies
to a grantee’s retention of its quarterly
reports, not FTA’s retention of quarterly
reports.
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Subpart C—Procedures for Registration
and Notification
Section 604.13—Registration of Private
Charter Operators
This section sets out the required
information a private charter provider
must submit in order to be considered
a registered charter provider.
We received comments from public
transit agencies urging us to limit where
a private charter operator can register.
Specifically, one representative
comment stated that it trusts ‘‘FTA will
be vigilant and act quickly to correct
abuses by removing private operators
that act in bad faith * * * but such a
process will not address the scenario in
which a registered private operator who
cannot in actuality provide service
responds to a recipient’s notice.’’
Agency Response: Private charter
operators may register with FTA at
https://www.fta.dot.gov/laws/
leg_reg_179.html. We also believe that a
private charter operator should be able
to register in any geographic service
area. This means that a company could
register with all public transit agencies
across the United States. We believe that
since this rule affords protections to
registered charter providers, the threat
of losing that registration will be
deterrent enough for private charter
operators to act in a commercially
reasonable manner and in good faith
when negotiating with a customer sent
to them by the public transit agency.
Removal from the Charter Registration
Web site carries with it a three year
period of receiving no notice from
public transit agencies. This is no small
consequence and, therefore, it will
protect public transit agencies from
‘‘vindictive’’ private charter operators.
Further, as noted in the history section
of this document, our findings as well
as GAO’s findings have not found an
‘‘unmet need’’ with respect to the
provision of charter services. Thus, we
believe that this provision is protective
of those situations in which a private
charter operator is acting in a vindictive
manner.
In addition, the Web site is designed
to allow quick and efficient removal of
a private charter operator once a
decision has been made that satisfies the
requirements of section 604.26,
‘‘Removal.’’ We have, therefore, adopted
as final the proposed language.
Section 604.14—Recipient’s Notification
to Registered Charter Providers
This section requires public transit
agencies to provide notice to registered
charter providers when the public
transit agency is interested in providing
the requested charter service.
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We heard from public transit agencies
and a public transit association
indicating that a clarification is
necessary in this section. Specifically,
according to the association, ‘‘as drafted,
section 604.14(b) would require prenotification to private charter providers
upon receiving a request for service
under any exception. We believe this is
a drafting error since it is inconsistent
with the language immediately
proceeding in section 604.14(a) and our
understanding of the intent of the
negotiators.’’ In addition, the association
raised a concern regarding when an email is returned ‘‘undeliverable.’’ A
transit agency stated ‘‘the regulations
require that the transit agency provide
notice of a request for service by the
close of business if the request is
received before 2 p.m. that day, or the
next business day if received after 2
p.m. This short time does not allow the
public transit provider to evaluate the
request and make sure that all the
information is complete, before
notifying the registered private charter
companies.’’ One Midwestern transit
agency commented that ‘‘the Web site
will greatly reduce the private operator’s
financial risk. They will no longer need
to market, advertise, or promote their
business. Every morning they can just
log on to FTA’s version of ‘Make Me a
Millionaire’ Web site to see what
contracts they can bid.’’
Agency Response: We believe the
language as proposed is clear that only
requests for charter service that do not
fit within one of the exceptions require
notification to registered charter
providers. In other words, the
notification procedures apply in the
event one of the exceptions does not.
Even so, we decided to add a
clarification to indicate that upon
receipt of a request for charter service
that does not fit within one of the
exceptions in subpart B, a recipient
interested in providing the charter
service shall provide notice to registered
charter providers registered in its
geographic service area.
Further, we are not convinced that the
time period provided does not give
public transit agency enough time to
decide whether it is interested in
providing the requested charter service.
The time frames included in this
particular provision were developed by
the CBNRAC, which included small,
medium, and large public transit
agencies. Therefore, we retain that
provision and adopt it as final.
In addition, we agree with the
transportation association that a
clarification should be added to the
regulatory text to take into account
when an e-mail is returned as
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‘‘undeliverable.’’ In those instances, we
have required a public transit agency to
also send notification of the requested
charter service by facsimile. In that
instance, the public transit agencies
must maintain a record of the
‘‘undeliverable’’ e-mail notification and
confirmation that a facsimile was sent to
the number provided by the registered
charter provider.
Subpart D—Registration of Qualified
Human Service Organizations and
Duties for Recipients Regarding Charter
Registration Web Site
Section 604.15—Registration of
Qualified Human Service Organizations
This section set forth the registration
requirements for qualified human
service organizations (QHSO). Besides
the basic information of organization
name, address, and telephone, etc., the
requirements also include basic
financial information and a certification
that funding received from a state or
local program includes funding for
transportation.
We heard from several public transit
agencies regarding these registration
requirements. Most opposed the
requirement to certify that state or local
funds include funds for transportation.
One transportation association stated ‘‘it
is the lack or dearth of transportation
funding that keeps these social service
agencies from contracting with private
charter providers.’’ This association
requests that the requirement be
eliminated from the rule because ‘‘the
rule’s new complaint and appeals
process is sufficient to ensure that nondeserving organizations do not receive
service.’’
Regarding the requirement to certify
funds for transportation, one
transportation authority noted that
‘‘many agencies may not know the terms
of the original federal grant and social
service agencies that are funded for
transportation would not necessarily
need the free or reduced cost services
this system is intended to facilitate.’’
Another transit agency stated: ‘‘[the
requirement presents a problem] since
most federal funds are passed through
one or more levels of state and local
government with no indication of the
original purposes. Social services
organizations that are funded for
transportation would not necessarily
need the free or reduced cost services
this system is intended to facilitate.’’
From the private charter operator
side, we received comments from an
association urging us to ‘‘place the
burden of qualification on the recipient
and make clear that a failure to qualify
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an organization will result in a finding
of violation and enforcement action.’’
Agency Response: We find the
arguments from the public transit
agencies regarding QHSO funding to be
persuasive. Furthermore, the emphasis
on human service transportation
coordination planning requires us to be
mindful of any impediments to
accomplishing that goal. As such, we
are modifying the proposed language to
remove the requirement that a QHSO
certify that state and local funds include
funding for transportation.
We also added a clarification in the
final rule that a QHSO is required to
provide certain information and
demonstrate that it is qualified. Public
transit agencies should ensure that the
QHSO has a valid registration in the
FTA Charter Registration Web site that
was provided at least sixty days in
advance of the requested service before
providing charter services to that
organization.
Finally, we added a clarification in
the final rule that a QHSO, as part of its
registration, must explain what types of
future requests for charter service it may
request from a recipient and how those
charter service trips are related to the
QHSO’s mission.
Section 604.16—Duties for Recipients
With Respect to Charter Registration
Web Site
This section provides minimum
requirements for recipients of FTA
funds with respect to the Charter
Registration Web site.
We received comments from public
transit agencies urging us to provide
training and a training manual for the
new Web site.
Agency Response: We agree with
these comments and, have delayed the
effective date of the rule in order to give
us time to provide the necessary
training and distribute an electronic
user guide to public transit agencies. We
will also encourage transit agencies to
use the site before the effective date of
the final rule and the Ombudsman for
Charter Services will assist transit
agencies with any questions or problems
they may encounter
(ombudsman.charterservice@dot.gov).
We have also modified the language
of this provision to require a public
transit agency to ensure that its
employees and contractors affected by
this regulation have the competency to
effectively use the Web site.
Subpart E—Advisory Opinions
This subpart allows for public transit
agencies and private charter operators to
request an advisory opinion from the
Office of the Chief Counsel at FTA.
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We heard from several public transit
agencies opposing this provision. A
large public transportation association
went so far as to challenge whether the
CBNRAC reached consensus on this
provision. Other public transit agencies
said that FTA should ‘‘withdraw the
provision on advisory opinions because
this means advice will be given on a
regional basis which will lead to
inconsistencies.’’ Another comment
stated ‘‘while the intent of the advisory
opinions portion of the rule is laudable
as a practical matter, our management
believes it has the potential to create
more problems than it solves so we urge
FTA to eliminate it.’’
Private charter operators support the
advisory opinion provision.
Specifically, one southern private
charter operator stated ‘‘I commend the
committee on the consensus reached in
the Advisory Opinion issue. This rule
should be invaluable to both the private
and the public operator in obtaining a
clear opinion from FTA on the
appropriateness of a proposed charter
movement. If executed timely, this
avenue will give a transit operator the
opportunity to refrain from providing an
illegal charter.’’
On the other hand, we also heard
from several private charter operates
expressing concern over FTA’s decision
to not include cease and desist
provisions in the rule. One private
charter operator stated its concern as
‘‘our main disagreement with the FTA
proposed rule is the lack of a process by
which a complainant may apply to FTA
for a cease and desist order to stop a
publicly funded transit agency from
beginning an illegal charter. Allowing
private operators to apply for a cease
and desist order prior to the charter
would prevent the operator from filing
and the transit agency from responding
to the full complaint, hearing, and
appeals process. FTA’s reluctance to
propose a cease and desist process
stems solely from the agency’s
estimation of the workload and human
capital required to implement it. While
we are mindful of the agency’s budget
constraints we feel that a cease and
desist order process need not be, and
should not be long and drawn out.’’
Another private charter association
noted that ‘‘since FTA cannot recoup
lost revenues when recipients are found
in violation of the Charter Service rules,
it is imperative the FTA maintain a
cease and desist provision and not to
include such a provision is inconsistent
with FTA’s duty and fails to protect the
private charter operator.’’
Agency Response: We decline to
remove this provision based on the
comments received from public transit
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agencies. The inclusion of an advisory
opinion provision allows for a more
consistent, organized, and transparent
process than the one that currently
exists. Further this section was a
consensus item during the CBNRAC
negotiations, and, therefore, we are
reluctant to remove it.
Further, we are also persuaded by the
comments from the private charter
operators requesting a cease and desist
provision. This provision was
considered during the CBNRAC
negotiations, but no consensus was
reached on this point. We rejected the
provision in the NPRM because we
believed it would be too burdensome.
Since then, we have examined our
practices, especially with respect to past
decisions, and confirmed that we have
provided cease and desist orders in the
past. Therefore, we have included in the
Advisory Opinion section a provision to
allow private charter operators the
option of requesting a cease and desist
order. We have created an Advisory
Opinion/Cease and Desist Order docket
at https://www.regulations.gov; FTA–
2007–0023 to keep track of all advisory
opinions and cease and desist orders
granted or denied.
We have also included a provision to
require that registered charter providers
seeking a cease and desist order serve a
copy of the request on the affected
public transit agency by e-mail or
facsimile. In addition, the registered
charter provider must certify that it
telephoned the public transit agency
and informed an appropriate official of
the submission of the request for cease
and desist order in its request for an
advisory opinion.
Subpart F—Complaints
Section 604.27—Complaints, Answers,
Replies and Other Documents
This section sets out the content
requirements for complaints and
provides timeframes for the filing of
complaints, answers, replies, and
rebuttals. This section also allows a
complainant to withdraw its complaint
at any time.
We received a variety of comments on
this section. Generally, most public
transit agencies expressed concern over
the new, detailed complaint procedures.
One southern public transit agency
stated ‘‘the complaint process appears to
be unwieldy, complicated, and
potentially expensive for small
operators.’’ A southern association of
regional councils stated ‘‘the complaint
process is overly harsh. As written,
private providers can ‘‘tie up’’ a public
provider with litigation for almost any
perceived wrong. Public providers are
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left to stand alone and incur significant
legal fees to defend every complaint.’’
This comment also advocated for a
process that addresses honest mistakes,
is administrative in nature and is free of
any need for lawyers. One state
representative submitted a comment on
behalf of his public transit agency
constituents stating the ‘‘NPRM is nine
and one half pages and five of the pages
address the procedures for filing a
complaint that cannot be done without
the services of an attorney. The
additional administrative requirements
will result in significant additional
costs—direct and indirect.’’ In addition,
we heard from public transit agencies
that complaints should be filed within
a certain time frame. One western
transit district suggested ‘‘FTA’s
jurisdiction over complaints should be
limited to complaints that are filed
within the earlier of: (a) 90 days after
the event giving rise to the complaint or
(b) 30 days after the complainant knew
or should have known about the event
that is the subject of the complaint.’’
Private charter operators were
supportive of the proposed complaint
provisions. A private charter operator
stated that the ‘‘FTA charter bus
complaint and appeals process required
revision in order to achieve consistent
and timely decisions. The new process
will require additional information on
the part of the complainant and should
result in complaints with enough
information to determine the violation
of the charter regulations.’’
Agency Response: We disagree with
comments that the new complaint
process is ‘‘unwieldy and unduly
burdensome.’’ We are also unconvinced
by comments asserting that the new
complaint process will be more
expensive for public transit agencies. In
fact, the new complaint process places
a heavier burden on registered charter
providers than on recipients. Recipients
have no greater burden under the new
regulation when it comes to responding
to a complaint than they did under the
old regulation. In other words, a public
transit agency still has the obligation to
respond timely to a complaint filed
against it, which is exactly the same
obligation it had under the old charter
service rule. This final rule, however,
plainly states the burden on a transit
agency when responding to a complaint,
the timeframe for responding to a
complaint, and provides clearer appeal
procedures. All of these improvements
were agreed upon by all parties during
the CBNRAC negotiations.
Further, the new complaint provision
requires a registered charter provider to
provide specific factual allegations
regarding an alleged charter violation.
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Before the public transit agency has to
respond to that complaint, FTA looks at
the complaint to ensure that it has met
all of the regulatory requirements. In the
past, the only standard for filing a
complaint was that it ‘‘is not without
obvious merit,’’ which allowed an
incomplete complaint to move forward
just as easily as a complete complaint,
which did tie up public transit agencies
unnecessarily. Now, a complaint must
be legally sufficient before it moves
forward to the transit agency for a
response.
On the other hand, we agree with
comments submitted that only ‘‘ripe’’
complaints should be considered. Thus,
we modified the language in the final
rule to require that a complaint must be
filed within 90 days of the date the
alleged unauthorized charter service.
Further, we asked for comment
regarding the role of state departments
of transportation in the complaint
process. We proposed to allow a state
department of transportation to make a
first attempt to resolve a complaint
between a private charter operator and
a sub-recipient. We heard from several
state transportation departments that
did not agree with our proposal. We
heard from one state transportation
department that did support the idea of
allowing a state to attempt to resolve the
matter initially.
Private charter operators did not
support state involvement in the
complaint process. Just like the public
transit comments, private charter
operators saw state involvement as
leading to inconsistent decisions and a
lengthier process.
We agree with the majority of
comments received and will retain the
proposed language in the final rule. The
requirement in the final rule would
notify a state department of
transportation that a complaint has been
filed against a sub-recipient. There are
no requirements for the state in the
complaint process.
Finally, we added a clarification that
complaints for removal of registered
charter provider or QHSO must be
submitted within 90 days of discovering
facts that merit removal. This 90-day
deadline does not mean, however, that
QHSOs that register and then are not
challenged within 90 days after
registration cannot later be challenged.
Rather, when a registered charter
provider or recipient finds evidence
supporting removal, then the 90-day
clock begins.
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Subpart H—Decisions by FTA and
Appointment of a Presiding Official
(PO)
Section 604.34—Decisions by the Chief
Counsel and Appointment of a PO
This provision allows FTA to appoint
a presiding official (PO) in the event
that a hearing is necessary.
Public transit agencies submitted
comments expressing concern that the
qualifications of a PO were not set out
in the proposed rule. Specifically,
‘‘without reasonable criteria, vetted
through public comment, the credibility
and qualifications of any particular PO
will necessarily be the first order of
business in any proceeding. Must a PO
be neutral and detached? Is FTA
Regional Counsel available for
assignment as a PO? Other FTA
personnel? Is there a means of
challenging a PO for cause, bias, or
prejudice?’’
Conversely, private charter operators
support this provision and ‘‘presume
that such officials will have no
predisposed transit affiliation and have
proper training and experience that will
instill confidence in the complaint
process.’’
Agency Response: We believe anyone
appointed to serve in the PO capacity
would stand in the shoes of FTA, and
therefore, it is within FTA’s discretion
to appoint an appropriate person to
serve as a PO. This internal decision is
not subject to notice and comment. Even
so, we note that a PO will be appointed
only in those rare cases where a
complaint warrants a hearing. A PO will
not review initial complaints. That
function will be performed by the Office
of Chief Counsel in headquarters. In the
event that a PO is appointed to conduct
a hearing, the PO’s recommended
decision will have to be adopted by the
Chief Counsel’s Office.
To address the comments received,
we modified the language with respect
to a PO to indicate that a PO will be
appointed for hearing purposes only,
and, regarding qualifications, we have
added language that the official or
agency representative appointed to
preside as a PO shall be a person who
has had no previous contact with the
parties concerning the issue in the
proceeding.
Section 604.35—Separation of functions
This section requires that FTA
personnel involved in proceedings
under this subpart must not be involved
with other matters relating to the same
case.
Public transit agencies raised a
concern that ‘‘could one FTA attorney
prosecute a complaint before another
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FTA attorney? The internal
inconsistency appears based on the
iterative nature of the drafting process.
Both sections of the rule clearly place
responsibility for prosecution of any
complaint on the complainant.’’ In
addition, several transit agencies asked
the question of who bears the costs of
litigation before a PO: ‘‘FTA has created
a substantial quasi-judicial forum and
process that will almost certainly be
expensive to comply with. Who will be
responsible for litigation costs?’’
Agency Response: Addressing the last
comment first, as with all litigation, and
as is the case under the old charter
service regulation, the parties each bear
its litigation costs. As noted earlier, FTA
will appoint a PO. In addition, FTA will
provide a suitable location to hold a
hearing and hire a court reporter to
transcribe the proceedings. As in most
cases, a transcript becomes a matter of
public record, and, therefore, would be
available to all parties after the
proceeding. If a party wishes to expedite
transcription, then that party would
bear the additional expense of an
expedited transcript.
While these new hearing procedures
may appear ‘‘substantial’’ in comparison
to the existing hearing procedures,
which are nonexistent, the procedures
set out in the new rule set out a basic
framework for conducting a hearing.
The new provisions cover all of the
basics of a hearing in the rare event that
one is necessary.
Section 604.41—Standard of Proof
This section sets out the standard of
proof that must be met during a hearing
and before a PO can rule in favor of a
party.
An east coast transit agency
recommended that the standard of proof
should not be ‘‘substantial evidence’’
rather it should be ‘‘a preponderance of
the reliable and probative evidence
contained in the record and is in
accordance with the law.’’
Agency Response: After considering
the comments received on this point, we
agree that a preponderance of the
evidence standard is more consistent
with other administrative proceedings.
We have amended this section
accordingly.
Section 604.42—Burden of Proof
This section sets out the burden of
proof in a hearing asserting
noncompliance with this Part.
A transportation association
submitted a comment that this section
does not give an ‘‘indication of what
affirmative defense might be available in
the complaint process. FTA must clarify
when it feels a complainant no longer
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carries the burden of proof in its
administrative proceedings.’’
Agency Response: In response to this
comment, we have set out the burden of
proof for a complaint as: ‘‘A
complainant must show by a
preponderance of the evidence that a
recipient provided charter service, as
defined in this Part, and that such
service did not fall within one of the
exemptions or exceptions contained in
this Part.’’ If the complainant meets this
burden, then the burden shifts to the
recipient to demonstrate, by a
preponderance of the evidence, that the
service provided was authorized under
the charter service regulations.
Providing this burden shifting
clarification should address the
commentor’s concern and, therefore, we
have removed the affirmative defenses
subparagraph.
Section 604.47—Remedies
This section set out the remedies that
FTA may pursue if a recipient is found
in noncompliance with this Part.
We heard from public transit agencies
on a variety of issues regarding this
section. First, some recipients asserted
that FTA has no statutory authority to
order a recipient to refund funds to the
U.S. Treasury. Another argument is that
FTA can only withhold a portion of
funds if a pattern of violations is found.
Further, others stated that remedies
should only be ordered for violations of
the same provisions and not dissimilar
provisions. A private charter operator
pointed out that ‘‘shall mitigate the
remedy’’ should be ‘‘may mitigate the
remedy.’’ Another comment submitted
requested that FTA include a provision
indicating where the funds will go.
Others urged FTA to be reasonable in
assessing remedies because any
withdrawal of funds from a public
transit agency will mean a lessening of
public transit services. Another
comment submitted requested that FTA
provide a range of remedies so as to
provide public transit agencies with an
idea of how a violation of this Part will
result in a certain amount of withheld
funds.
Agency Response: We agree with the
comment stating that we could not order
a recipient to refund funds to the
Treasury. Therefore, we have removed
this as a potential remedy. Also in
response to comments received from
public transit agencies, we added the
fact that FTA may pursue as a remedy
the suspension and/or debarment of a
recipient, its employees and contractors,
for a violation of the charter service
regulation.
Further, we believe that we do have
the authority to withhold funds for a
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single violation of this Part. Comments
on this topic do not take into account
the statutory provision on remedies.
Specifically, the statute provides: ‘‘If the
Secretary decides that a violation has
occurred, the Secretary shall correct the
violation under terms of the agreement.’’
49 U.S.C. 5323((d)(2)(B). The agreement
referenced in the statute is the Master
Agreement and the terms and
conditions that all recipients agree to in
order to receive financial assistance
from FTA. (See Master Agreement,
Section 11—Right of Federal
Government to Terminate: ‘‘Upon
written notice, the Recipient agrees that
the Federal Government may suspend or
terminate all or any part of the Federal
assistance to be provided if the
Recipient has violated the terms of the
Grant Agreement or Cooperative
Agreement for the Project including this
Master Agreement * * *.’’) Thus, under
the terms of the agreement, FTA can
withhold financial assistance for a
single violation of the charter service
regulations. We view the new statutory
provision as direction from Congress
that Federal financial assistance must be
withheld if a pattern of violations is
found. In contrast, previously under the
Master Agreement, FTA had the
discretion to determine whether to
withhold Federal financial assistance
for a pattern of violations. Now the
Master Agreement reflects the new
statutory provision regarding
‘‘Additional Remedies,’’ which states
FTA ‘‘shall bar a recipient or an
operator from receiving Federal transit
assistance in an amount the Secretary
considers appropriate if the Secretary
finds a pattern of violation of the
agreement.’’ 49 U.S.C. 5323(d)(2)C). We
view the ‘‘Additional Remedies’’ section
of SAFETEA–LU to mean that this
remedy is in addition to the remedies
specified in the Master Agreement. We
therefore adopt these remedies as
proposed.
In response to the concern that the
violations must be similar in nature in
order to constitute a pattern of
violations, we believe this concern has
merit. It is FTA’s intention to view
paperwork violations differently from
service violations. Thus, we have
clarified in the final rule that only
unauthorized service violations can be
counted toward a pattern of violations.
In determining the remedy to be
applied, however, we will consider
whether the violation is service,
paperwork, or reporting.
We also believe that the examination
period of six years is appropriate to
determine a pattern or practice. For
urbanized area recipients, FTA conducts
triennial reviews of compliance with
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FTA requirements. The six year period
allows FTA to look at findings in two
consecutive compliance reviews. The
six year period will provide a true
picture as to whether a public transit
agency consistently violates the charter
service regulations. Moreover, we know
that a vast majority of transit agencies
diligently comply with the charter
service regulations. So, we doubt there
will be many cases in which this
provision will come into play.
We also want to respond to the
private charter companies’ concern that
a single complaint could establish a
pattern of violations. We believe that a
single instance of unauthorized charter
service cannot establish a pattern of
violations. If a public transit agency
provides unauthorized charter service
for the flower show, then that is one
instance of unauthorized charter service
even though the flower show lasts for
one week. In other words, multiple days
of unauthorized charter service for a
single event does not establish a pattern
or practice of violating the charter
service regulations. A complaint may,
however, include several distinct
instances of potential charter violations.
In that case, the several distinct
violations mentioned in the single
complaint could form a basis for a
finding of a pattern.
That being said, with the addition of
a cease and desist provision to the final
rule, registered charter providers can
protect their interests in advance of an
event. In addition, we will consider the
issuance of a cease and desist order as
an aggravating factor—if the recipient
ignores the order and provides the
service despite the issuance of a cease
and desist order—in determining the
amount of remedy to apply.
Public transit agencies also wanted to
know where the withheld funds will go
if FTA finds a violation of the charter
service regulations. If FTA finds a
violation of the charter service
regulations, FTA will make every effort
to ensure that the funds may be used by
other recipients for transit services. For
example, in instances where there are
multiple recipients in a large urbanized
area, FTA could withhold funds from
the violating transit agency, while still
allowing the funds to flow to other
transit providers in the same urbanized
area to which the funds were
apportioned. For funds apportioned to
the State for small urbanized areas, FTA
could penalize one recipient while still
allowing the Governor to allocate the
funds to other urbanized areas in the
State. Similarly, if a rural transit system
were penalized for violations of the
charter rule, the State could allocate the
funds to other rural transit systems. In
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an instance where the violator was the
only eligible recipient, formula funds
would ultimately lapse and be
reallocated in a subsequent
apportionment among all areas. Funds
de-obligated from a grant, as a penalty,
after their lapse date, would be similarly
reapportioned.
Finally, we agree with the comments
requesting notice of the range of
penalties that may be applied for a
violation. We have created a new
Appendix D that contains a matrix of a
range of potential remedies. While each
case is fact specific and FTA will decide
what remedy to apply on a case-by-case
basis, this matrix provides guidance to
recipients as to what FTA may
withhold.
Rulemaking Analyses and Notices
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Executive Order 12866 (Regulatory
Planning and Review) and DOT
Regulatory Policies and Procedures
This rulemaking is not a significant
regulatory action within the meaning of
Executive Order 12866, and, therefore,
this rulemaking was not reviewed by the
Office of Management and Budget.
Further, this rule is not significant
under Department of Transportation
regulatory policies and procedures. This
final rule contains revisions that are
clarifying in nature. Where possible, we
have adopted provisions to lessen the
burden on public transit agencies while
ensuring that those entities do not
engage in unfair competition with
private charter operators.
This rule is not anticipated to
adversely affect, in a material way, any
sector of the economy. This rulemaking
clarifies and sets forth provisions to
protect private charter operators from
unfair competition by public transit
agencies; the changes should increase
opportunities for private charter
operators when the requested service is
not subject to one of the communitybased exceptions. Likewise, we have
adopted provisions to be the least
burdensome on small transit agencies—
many of these agencies are now
exempted from the rule’s reporting
requirements when they provide charter
services in accordance with program
purposes, as defined in the regulation,
under 49 U.S.C. 5310, 5311, 5316, and
5317. In addition, this proposed rule
would not create a serious inconsistency
with any other agency’s action or
materially alter the budgetary impact of
any entitlements, grants, user fees, or
loan programs. Consequently, a full
regulatory evaluation is not required.
FTA estimates the costs associated
with this rule to be minimal. This rule
simply clarifies existing procedures and
sets out more efficient procedures for
reporting, registration, and notification.
The only costs we have identified for
this rulemaking are the training costs to
familiarize employees with the FTA
Charter Registration Web site so that
they can properly find the registered
charter providers in their geographic
service areas. Even so, FTA will provide
training manuals for a recipient’s use,
which should further minimize a
recipient’s training costs.
Regulatory Flexibility Act
When an agency issues a rulemaking
proposal, the Regulatory Flexibility Act
(RFA) requires the agency to ‘‘prepare
and make available for public comment
an initial regulatory flexibility
analysis,’’ which will ‘‘describe the
impact of the proposed rule on small
entities.’’ (5 U.S.C. 603(a)). Section 605
of the RFA allows an agency to certify
a rule, in lieu of preparing an analysis,
if the proposed rulemaking is not
expected to have a significant economic
impact on a substantial number of small
entities.
The nature of this rulemaking is to
prevent unfair competition by public
transit agencies with private charter
operators. We have added provisions
that are also supportive of small
governmental entities. Thus, any
economic impact on small entities will
be a positive one. FTA hereby certifies
that the final rule for the charter service
regulation will not have a significant
economic impact on a substantial
number of small entities.
Unfunded Mandates Reform Act of 1995
This proposed rule would not impose
unfunded mandates as defined by the
Unfunded Mandates Reform Act of 1995
(Pub. L. 104–4, March 22, 1995, 109
Stat. 48). This final rule will not result
in the expenditure of non-Federal funds
by State, local, and Tribal governments,
in the aggregate, or by the private sector,
of $120.7 million in any one year (2
U.S.C. 1532).
Executive Order 13132 (Federalism)
This final rule has been analyzed in
accordance with the principles and
criteria contained in Executive Order
13132, and FTA has determined that the
final rule would not have sufficient
federalism implications to warrant the
preparation of a Federalism assessment.
FTA has also determined that this final
rule would not preempt any State law
or regulation or affect the States’ ability
to discharge traditional State
governmental functions.
Paperwork Reduction Act
Under the Paperwork Reduction Act
of 1995 (PRA) (44 U.S.C. 3501 et seq.),
Federal agencies must obtain approval
from the Office of Management and
Budget (OMB) for each collection of
information they conduct, sponsor, or
require through regulations.
FTA has an existing approved
information collection (OMB Control
Number 2132–0543) that expires on
January 31, 2008. FTA has determined
that the revisions in this final rule will
require an update to the information
collection request. However, FTA
believes there will be a decrease in
burden hours per submission because of
the use of electronic technology.
Executive Order 13175 (Tribal
Consultation)
FTA has analyzed this action under
Executive Order 13175, dated November
6, 2000, and believes that the final rule
does not have substantial direct effects
on one or more Indian Tribes; does not
impose substantial direct compliance
costs on Indian Tribal governments; and
does not preempt Tribal laws.
Therefore, a Tribal summary impact
statement is not required.
Executive Order 13211 (Energy Effects)
We have analyzed this action under
Executive Order 13211, ‘‘Actions
Concerning Regulations That
Significantly Affect Energy Supply,
Distribution, or Use,’’ dated May 18,
2001. We have determined that this
final rule is not a significant energy
action under that order and is not likely
to have a significant adverse effect on
the supply, distribution, or use of
energy. Therefore, a Statement of Energy
Effects is not required.
Distribution Tables
For ease of reference, we provide a
distribution table to indicate changes in
section numbering and titles.
SECTION TITLE AND NUMBER
Old section
(Subpart A)
New section
(Subpart A)
Purpose ......................................................................
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Purpose .....................................................................
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SECTION TITLE AND NUMBER—Continued
Old section
(Subpart A)
New section
(Subpart A)
Applicability ................................................................
Definitions ..................................................................
Charter Agreement ....................................................
Charter Service ..........................................................
Procedures for determining if there are any willing
and able private charter operators.
Reviewing evidence submitted by private charter
operators.
Filing a complaint .......................................................
§ 604.3 ..............
§ 604.5 ..............
§ 604.7 ..............
§ 604.9 ..............
§ 604.9(a) .........
§ 604.9(b)(1) .....
§ 604.9(b)(2) .....
§ 604.9(b)(3) .....
§ 604.9(b)(4) .....
§ 604.9(b)(5) .....
§ 604.9(b)(6) .....
§ 604.9(b)(7) .....
§ 604.9(b)(8) .....
§ 604.11 ............
Applicability ................................................................
Definitions ..................................................................
Charter Agreement ....................................................
Exceptions .................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
§ 604.2
§ 604.3
§ 604.4
(Subpart B)
§ 604.9
removed
§ 604.8
§ 604.11
§ 604.11
§ 604.7
removed
§ 604.10
removed
(Subpart C)
§ 604.13 ............
Registration of private charter operators ..................
....................................................................................
§ 604.16
removed
(Subpart D)
(Subpart B) .......
§ 604.15(a) .......
§ 604.15(b) .......
§ 604.15(c) ........
§ 604.15(d) .......
§ 604.15(e) .......
§ 604.15(f) ........
Procedures for Registration of Qualified Human
Services Organizations and Duties for Recipients
Regarding Charter Registration Web site.
Advisory Opinions and Cease and Desist Orders ....
Complaints .................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
Investigations .............................................................
FTA Initial Decisions and Referrals to a Presiding
Official (PO).
....................................................................................
§ 604.15(g) .......
Remedies ...................................................................
Appeals ......................................................................
Judicial Review ..........................................................
§ 604.15(h) .......
§ 604.15(i) .........
§ 604.17 ............
§ 604.19(a) .......
§ 604.19(b) .......
§ 604.19(c) ........
§ 604.19(d) .......
§ 604.19(e) .......
§ 604.21 ............
....................................................................................
....................................................................................
Remedies ..................................................................
Appeal to Administrator and final agency orders ......
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
....................................................................................
List of Subjects in 49 CFR Part 604
Subpart B—Exceptions
Administrative practice and
procedure, Charter service, Mass
transportation.
604.5 Purpose.
604.6 Government officials on official
government business.
604.7 Qualified human service
organizations.
604.8 Leasing FTA funded equipment and
drivers.
604.9 When no registered charter provider
responds to notice from a recipient.
604.10 Agreement with registered charter
providers.
604.11 Petitions to the administrator.
604.12 Reporting requirements for all
exceptions.
In consideration of the foregoing, FTA
amends chapter VI of title 49 of the
Code of Federal Regulations as set forth
below:
I
Title 49—Transportation
I
1. Revise part 604 to read as follows:
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PART 604—CHARTER SERVICE
Subpart A—General Provisions
Sec.
604.1
604.2
604.3
604.4
Subpart C—Procedures for Registration
and Notification
604.13 Registration of private charter
operators.
604.14 Recipient’s notification to registered
charter providers.
Purpose.
Applicability.
Definitions.
Charter service agreement.
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(Subpart E)
(Subpart F)
§ 604.27(a)
removed
§ 604.27(b)
§ 604.27(c)
§ 604.34 or 46
§ 604.32 or 33
(Subpart G)
(Subpart H)
(Subpart I)
§ 604.36
§ 604.37
§ 604.45
§ 604.47
(Subpart J)
§ 604.48(a)
§ 604.48(b)
§ 604.48(c)
§ 604.48(a)
§ 604.48(b)
(Subpart K)
§ 604.50
Subpart D—Registration of Qualified
Human Service Organizations and Duties
for Recipients With Respect to Charter
Registration Web Site
604.15 Registration of qualified human
services organizations.
604.16 Duties for recipients with respect to
Charter Registration Web site.
Subpart E—Advisor Opinions and Cease
and Desist Orders
604.17 Purpose.
604.18 Request for an advisory opinion.
604.19 Processing of advisory opinions.
604.20 Effect of an advisory opinion.
604.21 Special considerations for advisory
opinions.
604.22 Request for a cease and desist order.
604.23 Effect of a cease and desist order.
604.24 Decisions by the Chief Counsel
regarding cease and desist orders.
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Subpart F—Complaints
§ 604.2
604.25 Purpose.
604.26 Complaints and decisions regarding
removal of private charter operators or
qualified human service organizations
from registration list.
604.27 Complaints, answers, replies, and
other documents.
604.28 Dismissals.
604.29 Incomplete complaints.
604.30 Filing complaints.
604.31 Service.
(a) The requirements of this part shall
apply to recipients of Federal financial
assistance under the Federal Transit
Laws, except as otherwise provided in
paragraphs (b) through (g) of this
section.
(b) The requirements of this part shall
not apply to a recipient transporting its
employees, other transit system
employees, transit management
officials, transit contractors and bidders,
government officials and their
contractors and official guests, to or
from transit facilities or projects within
its geographic service area or proposed
geographic service area for the purpose
of conducting oversight functions such
as inspection, evaluation, or review.
(c) The requirements of this part shall
not apply to private charter operators
that receive, directly or indirectly,
Federal financial assistance under
section 3038 of the Transportation
Equity Act for the 21st Century, as
amended, or to the non-FTA funded
activities of private charter operators
that receive, directly or indirectly, FTA
financial assistance under any of the
following programs: 49 U.S.C. 5307, 49
U.S.C. 5309, 49 U.S.C. 5310, 49 U.S.C.
5311, 49 U.S.C. 5316, or 49 U.S.C. 5317.
(d) The requirements of this part shall
not apply to a recipient transporting its
employees, other transit system
employees, transit management
officials, transit contractors and bidders,
government officials and their
contractors and official guests, for
emergency preparedness planning and
operations.
(e) The requirements of this part shall
not apply to a recipient that uses
Federal financial assistance from FTA,
for program purposes only, under 49
U.S.C. 5310, 49 U.S.C. 5311, 49 U.S.C.
5316, or 49 U.S.C. 5317.
(f) The requirements of this part shall
not apply to a recipient, for actions
directly responding to an emergency
declared by the President, governor, or
mayor or in an emergency requiring
immediate action prior to a formal
declaration. If the emergency lasts more
than 45 days, the recipient shall follow
the procedures set out in subpart D of
49 CFR 601.
(g) The requirements of this part shall
not apply to a recipient in a nonurbanized area transporting its
employees, other transit system
employees, transit management
officials, and transit contractors and
bidders to or from transit training
outside its geographic service area.
Subpart G—Investigations
604.32
604.33
Investigation of complaint.
Agency initiation of investigation.
Subpart H—Decisions by FTA and
Appointment of a Presiding Official (PO)
604.34 Chief Counsel decisions and
appointment of a PO.
604.35 Separation of functions.
Subpart I—Hearings
604.36 Powers of a PO.
604.37 Appearances, parties, and rights of
parties.
604.38 Discovery.
604.39 Deposition.
604.40 Public disclosure of evidence.
604.41 Standard of proof.
604.42 Burden of proof.
604.43 Offer of proof.
604.44 Record.
604.45 Waiver of procedures.
604.46 Recommended decision by a PO.
604.47 Remedies.
Subpart J—Appeal to Administrator and
Final Agency Orders
604.48 Appeal from Chief Counsel decision.
604.49 Administrator’s discretionary review
of the Chief Counsel’s decision.
Subpart K—Judicial Review
604.50 Judicial review of a final decision
and order.
Appendix A to Part 604 —Listing of Human
Service Federal Financial Assistance
Programs
Appendix B to Part 604—Basis for Removal
From Charter Registration Web site
Appendix C to Part 604—Charter Service
Questions and Answers
Appendix D to Part 604—Matrix of Remedies
for Violations
Subpart A—General provisions.
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§ 604.1
Purpose.
(a) The purpose of this part is to
implement 49 U.S.C. 5323(d), which
protects private charter operators from
unauthorized competition from
recipients of Federal financial assistance
under the Federal Transit Laws.
(b) This subpart specifies which
entities shall comply with the charter
service regulations; defines terms used
in this part; explains procedures for an
exemption from this part; and sets out
the contents of a charter service
agreement.
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§ 604.3
Applicability.
Definitions.
All terms defined in 49 U.S.C. 5301 et
seq. are used in their statutory meaning
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in this part. Other terms used in this
part are defined as follows:
(a) ‘‘Federal Transit Laws’’ means 49
U.S.C. 5301 et seq., and includes 23
U.S.C. 103(e)(4), 142(a), and 142(c),
when used to provide assistance to
public transit agencies for purchasing
buses and vans.
(b) ‘‘Administrator’’ means the
Administrator of the Federal Transit
Administration or his or her designee.
(c) ‘‘Charter service’’ means, but does
not include demand response service to
individuals:
(1) Transportation provided by a
recipient at the request of a third party
for the exclusive use of a bus or van for
a negotiated price. The following
features may be characteristic of charter
service:
(i) A third party pays the transit
provider a negotiated price for the
group;
(ii) Any fares charged to individual
members of the group are collected by
a third party;
(iii) The service is not part of the
transit provider’s regularly scheduled
service, or is offered for a limited period
of time; or
(iv) A third party determines the
origin and destination of the trip as well
as scheduling; or
(2) Transportation provided by a
recipient to the public for events or
functions that occur on an irregular
basis or for a limited duration and:
(i) A premium fare is charged that is
greater than the usual or customary
fixed route fare; or
(ii) The service is paid for in whole or
in part by a third party.
(d) ‘‘Charter service hours’’ means
total hours operated by buses or vans
while in charter service including:
(1) Hours operated while carrying
passengers for hire, plus
(2) Associated deadhead hours.
(e) ‘‘Chief Counsel’’ means the Chief
Counsel of FTA and his or her
designated employees.
(f) ‘‘Days’’ means calendar days. The
last day of a time period is included in
the computation of time unless the last
day is a Saturday, Sunday, or legal
holiday, in which case, the time period
runs until the end of the next day that
is not a Saturday, Sunday, or legal
holiday.
(g) ‘‘Demand response’’ means any
non-fixed route system of transporting
individuals that requires advanced
scheduling by the customer, including
services provided by public entities,
nonprofits, and private providers.
(h) ‘‘Exclusive’’ means service that a
reasonable person would conclude is
intended to exclude members of the
public.
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(i) ‘‘FTA’’ means the Federal Transit
Administration.
(j) ‘‘Geographic service area’’ means
the entire area in which a recipient is
authorized to provide public
transportation service under appropriate
local, state, and Federal law.
(k) ‘‘Government official’’ means an
individual elected or appointed at the
local, state, or Federal level.
(l) ‘‘Interested party’’ means an
individual, partnership, corporation,
association, or other organization that
has a financial interest that is affected
by the actions of a recipient providing
charter service under the Federal
Transit Laws. This term includes states,
counties, cities, and their subdivisions,
and tribal nations.
(m) ‘‘Pattern of violations’’ means
more than one finding of unauthorized
charter service under this part by FTA
beginning with the most recent finding
of unauthorized charter service and
looking back over a period not to exceed
72 months.
(n) ‘‘Presiding Official’’ means an
official or agency representative who
conducts a hearing at the request of the
Chief Counsel and who has had no
previous contact with the parties
concerning the issue in the proceeding.
(o) ‘‘Program purposes’’ means
transportation that serves the needs of
either human service agencies or
targeted populations (elderly,
individuals with disabilities, and or low
income individuals); this does not
include exclusive service for other
groups formed for purposes unrelated to
the special needs of the targeted
populations identified herein.
(p) ‘‘Public transportation’’ has the
meaning set forth in 49 U.S.C.
5302(a)(10).
(q) ‘‘Qualified human service
organization’’ means an organization
that serves persons who qualify for
human service or transportation-related
programs or services due to disability,
income, or advanced age. This term is
used consistent with the President’s
Executive Order on Human Service
Transportation Coordination (February
24, 2004).
(r) ‘‘Recipient’’ means an agency or
entity that receives Federal financial
assistance, either directly or indirectly,
including subrecipients, under the
Federal Transit Laws. This term does
not include third-party contractors who
use non-FTA funded vehicles.
(s) ‘‘Registered charter provider’’
means a private charter operator that
wants to receive notice of charter
service requests directed to recipients
and has registered on FTA’s charter
registration Web site.
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(t) ‘‘Registration list’’ means the
current list of registered charter
providers and qualified human service
organizations maintained on FTA’s
charter registration Web site.
(u) ‘‘Special transportation’’ means
demand response or paratransit service
that is regular and continuous and is a
type of ‘‘public transportation.’’
(v) ‘‘Violation’’ means a finding by
FTA of a failure to comply with one of
the requirements of this Part.
§ 604.4
Charter service agreement.
(a) A recipient seeking Federal
assistance under the Federal Transit
Laws to acquire or operate any public
transportation equipment or facilities
shall enter into a ‘‘Charter Service
Agreement’’ as set out in paragraph (b)
of this section.
(b) A recipient shall enter into a
Charter Service Agreement if it receives
Federal funds for equipment or facilities
under the Federal Transit Laws. The
terms of the Charter Service Agreement
are as follows: ‘‘The recipient agrees
that it, and each of its subrecipients, and
third party contractors at any level who
use FTA-funded vehicles, may provide
charter service using equipment or
facilities acquired with Federal
assistance authorized under the Federal
Transit Laws only in compliance with
the regulations set out in 49 CFR 604,
the terms and conditions of which are
incorporated herein by reference.’’
(c) The Charter Service Agreement is
contained in the Certifications and
Assurances published annually by FTA
for applicants for Federal financial
assistance. Once a recipient receives
Federal funds, the Certifications and
Assurances become part of its Grant
Agreement or Cooperative Agreement
for Federal financial assistance.
Subpart B—Exceptions
§ 604.5
Purpose.
The purpose of this subpart is to
identify the limited exceptions under
which recipients may provide
community-based charter services.
§ 604.6 Government officials on official
government business.
(a) A recipient may provide charter
service to government officials (Federal,
State, and local) for official government
business, which can include non-transit
related purposes, if the recipient:
(1) Provides the service in its
geographic service area;
(2) Does not generate revenue from
the charter service, except as required
by law; and
(3) After providing such service,
records the following:
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(i) The government organization’s
name, address, phone number, and email address;
(ii) The date and time of service;
(iii) The number of passengers
(specifically noting the number of
government officials on the trip);
(iv) The origin, destination, and trip
length (miles and hours);
(v) The fee collected, if any; and
(vi) The vehicle number for the
vehicle used to provide the service.
(b) A recipient that provides charter
service under this section shall be
limited annually to 80 charter service
hours for providing trips to government
officials for official government
business.
(c) A recipient may petition the
Administrator for additional charter
service hours only if the petition
contains the following information:
(1) Date and description of the official
government event and the number of
charter service hours requested;
(2) Explanation of why registered
charter providers in the geographic
service area cannot perform the service
(e.g., equipment, time constraints, or
other extenuating circumstances); and
(3) Evidence that the recipient has
sent the request for additional hours to
registered charter providers in its
geographic service area.
(d) FTA shall post the request for
additional charter service hours under
this exception in the Government
Officials Exception docket, docket
number FTA–2007–0020 at https://
www.regulations.gov. Interested parties
may review the contents of this docket
and bring questions or concerns to the
attention of the Ombudsman for Charter
Services. The written decision of the
Administrator regarding the request for
additional charter service hours shall be
posted in the Government Officials
Exception docket and sent to the
recipient.
§ 604.7 Qualified human service
organizations.
(a) A recipient may provide charter
service to a qualified human service
organization (QHSO) for the purpose of
serving persons:
(1) With mobility limitations related
to advanced age;
(2) With disabilities; or
(3) With low income.
(b) If an organization serving persons
described in paragraph (a) of this
section receives funding, directly or
indirectly, from the programs listed in
Appendix A of this part, the QHSO shall
not be required to register on the FTA
charter registration Web site.
(c) If a QHSO serving persons
described in paragraph (a) of this
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section does not receive funding from
any of the programs listed in Appendix
A of this part, the QHSO shall register
on the FTA charter registration Web site
in accordance with § 604.15.
(d) A recipient providing charter
service under this exception, whether or
not the QHSO receives funding from
Appendix A programs, and after
providing such charter service, shall
record:
(1) The QHSO’s name, address, phone
number, and e-mail address;
(2) The date and time of service;
(3) The number of passengers;
(4) The origin, destination, and trip
length (miles and hours);
(5) The fee collected, if any; and
(6) The vehicle number for the vehicle
used to provide the service.
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§ 604.8 Leasing FTA funded equipment
and drivers.
(a) A recipient may lease its FTAfunded equipment and drivers to
registered charter providers for charter
service only if the following conditions
exist:
(1) The private charter operator is
registered on the FTA charter
registration Web site;
(2) The registered charter provider
owns and operates buses or vans in a
charter service business;
(3) The registered charter provider
received a request for charter service
that exceeds its available capacity either
of the number of vehicles operated by
the registered charter provider or the
number of accessible vehicles operated
by the registered charter provider; and
(4) The registered charter provider has
exhausted all of the available vehicles of
all registered charter providers in the
recipient’s geographic service area.
(b) A recipient leasing vehicles and
drivers to a registered charter provider
under this provision shall record:
(1) The registered charter provider’s
name, address, telephone number, and
e-mail address;
(2) The number of vehicles leased,
types of vehicles leased, and vehicle
identification numbers; and
(3) The documentation presented by
the registered charter provider in
support of paragraphs (a)(1) through (4)
of this section.
(c) In accordance with § 604.26, if a
registered charter provider seeking to
lease vehicles has filed a complaint
requesting that another registered
charter provider be removed from the
FTA charter registration Web site, then
the registered charter provider seeking
to lease vehicles is not required to
exhaust the vehicles from that registered
charter provider while the complaint is
pending before leasing vehicles from a
recipient.
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§ 604.9 When no registered charter
provider responds to notice from a
recipient.
(a) A recipient may provide charter
service, on its own initiative or at the
request of a third party, if no registered
charter provider responds to the notice
issued in § 604.14:
(1) Within 72 hours for charter service
requested to be provided in less than 30
days; or
(2) Within 14 calendar days for
charter service requested to be provided
in 30 days or more.
(b) A recipient shall not provide
charter service under this section if a
registered charter provider indicates an
interest in providing the charter service
set out in the notice issued pursuant to
§ 604.14 and the registered charter
provider has informed the recipient of
its interest in providing the service.
(c) After providing the service, a
recipient shall record:
(1) The group’s name, address, phone
number, and e-mail address;
(2) The date and time of service;
(3) The number of passengers;
(4) The origin, destination, and trip
length (miles and hours);
(5) The fee collected, if any; and
(6) The vehicle number for the vehicle
used to provide the service.
§ 604.10 Agreement with registered
charter providers.
(a) A recipient may provide charter
service directly to a customer consistent
with an agreement entered into with all
registered charter providers in the
recipient’s geographic service area.
(b) If a new charter provider registers
in the geographic service area
subsequent to the initial agreement, the
recipient may continue to provide
charter service under the previous
agreement with the other charter
providers up to 90 days without an
agreement with the newly registered
charter provider.
(c) Any of the parties to an agreement
may cancel the agreement at any time
after providing the recipient a 90-day
notice.
§ 604.11
Petitions to the Administrator.
(a) A recipient may petition the
Administrator for an exception to the
charter service regulations to provide
charter service directly to a customer
for:
(1) Events of regional or national
significance;
(2) Hardship (only for non-urbanized
areas under 50,000 in population or
small urbanized areas under 200,000 in
population); or
(3) Unique and time sensitive events
(e.g., funerals of local, regional, or
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national significance) that are in the
public’s interest.
(b) The petition to the Administrator
shall include the following information:
(1) The date and description of the
event;
(2) The type of service requested and
the type of equipment;
(3) The anticipated number of charter
service hours needed for the event;
(4) The anticipated number of
vehicles and duration of the event; and
(i) For an event of regional or national
significance, the petition shall include a
description of how registered charter
providers were consulted, how
registered charter providers will be
utilized in providing the charter service,
a certification that the recipient has
exhausted all of the registered charter
providers in its geographic service area,
and submit the petition at least 90 days
before the first day of the event
described in paragraph (b)(1) of this
section;
(ii) For a hardship request, a petition
is only available if the registered charter
provider has deadhead time that
exceeds total trip time from initial pickup to final drop-off, including wait time.
The petition shall describe how the
registered charter provider’s minimum
duration would create a hardship on the
group requesting the charter service; or
(iii) For unique and time sensitive
events, the petition shall describe why
the event is unique or time sensitive and
how providing the charter service
would be in the public’s interest.
(c) Upon receipt of a petition that
meets the requirements set forth in
paragraph (b) of this section, the
Administrator shall review the materials
and issue a written decision denying or
granting the request in whole or in part.
In making this decision, the
Administrator may seek such additional
information as the Administrator deems
necessary. The Administrator’s decision
shall be filed in the Petitions to the
Administrator docket, number FTA–
2007–0022 at https://
www.regulations.gov and sent to the
recipient.
(d) Any exception granted by the
Administrator under this section shall
be effective only for the event identified
in paragraph (b)(1) of this section.
(e) A recipient shall send its petition
to the Administrator by facsimile to
(202) 366–3809 or by e-mail to
ombudsman.charterservice@dot.gov.
(f) A recipient shall retain a copy of
the Administrator’s approval for a
period of at least three years and shall
include it in the recipient’s quarterly
report posted on the charter registration
Web site.
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§ 604.12 Reporting requirements for all
exceptions.
(a) A recipient that provides charter
service in accordance with one or more
of the exceptions contained in this
subpart shall maintain the required
notice and records in an electronic
format for a period of at least three years
from the date of the service or lease. A
recipient may maintain the required
records in other formats in addition to
the electronic format.
(b) In addition to the requirements
identified in paragraph (a) of this
section, the records required under this
subpart shall include a clear statement
identifying which exception the
recipient relied upon when it provided
the charter service.
(c) Beginning on July 30, 2008, a
recipient providing charter service
under these exceptions shall post the
records required under this subpart on
the FTA charter registration Web site 30
days after the end of each calendar
quarter (i.e., January 30th, April 30th,
July 30th, and October 30th). A single
document or charter log may include all
charter service trips provided during the
quarter.
(d) A recipient may exclude specific
origin and destination information for
safety and security reasons. If a
recipient excludes such information, the
record of the service shall describe the
reason why such information was
excluded and provide generalized
information instead of providing
specific origin and destination
information.
Subpart C—Procedures for
Registration and Notification
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§ 604.13 Registration of private charter
operators.
(a) Private charter operators shall
provide the following information at
https://www.fta.dot.gov/laws/
leg_reg_179.html to be considered a
registered charter provider:
(1) Company name, address, phone
number, e-mail address, and facsimile
number;
(2) Federal and, if available, state
motor carrier identifying number;
(3) The geographic service areas of
public transit agencies, as identified by
the transit agency’s zip code, in which
the private charter operator intends to
provide charter service;
(4) The number of buses or vans the
private charter operator owns;
(5) A certification that the private
charter operator has valid insurance;
and
(6) Whether willing to provide free or
reduced rate charter services to
registered qualified human service
organizations.
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(b) A private charter operator that
provides valid information in this
subpart is a ‘‘registered charter
provider’’ for purposes of this part and
shall have standing to file a complaint
consistent with subpart F.
(c) A recipient, a registered charter
provider, or their duly authorized
representative, may challenge a
registered charter provider’s registration
and request removal of the private
charter operator from FTA’s charter
registration Web site by filing a
complaint consistent with subpart F.
(d) FTA may refuse to post a private
charter operator’s information if the
private charter operator fails to provide
all of the required information as
indicated on the FTA charter
registration Web site.
(e) A registered charter provider shall
provide current and accurate
information on FTA’s charter
registration Web site, and shall update
that information no less frequently than
every two years.
§ 604.14 Recipient’s notification to
registered charter providers.
(a) Upon receiving a request for
charter service, a recipient may:
(1) Decline to provide the service,
with or without referring the requestor
to FTA’s charter registration Web site
(https://www.fta.dot.gov/laws/
leg_reg_179.html);
(2) Provide the service under an
exception provided in subpart B of this
part; or
(3) Provide notice to registered charter
providers as provided in this section
and provide the service pursuant to
§ 604.9.
(b) If a recipient is interested in
providing charter service under the
exception contained in § 604.9, then
upon receipt of a request for charter
service, the recipient shall provide
e-mail notice to registered charter
providers in the recipient’s geographic
service area in the following manner:
(1) E-mail notice of the request shall
be sent by the close of business on the
day the recipient receives the request
unless the recipient received the request
after 2 p.m., in which case the recipient
shall send the notice by the close of
business the next business day;
(2) E-mail notice sent to the list of
registered charter providers shall
include:
(i) Customer name, address, phone
number, and e-mail address (if
available);
(ii) Requested date of service;
(iii) Approximate number of
passengers;
(iv) Whether the type of equipment
requested is (are) bus(es) or van(s); and
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(v) Trip itinerary and approximate
duration; and
(3) If the recipient intends to provide
service that meets the definition of
charter service under § 604.3(c)(2), the
e-mail notice must include the fare the
recipient intends to charge for the
service.
(c) A recipient shall retain an
electronic copy of the e-mail notice and
the list of registered charter providers
that were sent e-mail notice of the
requested charter service for a period of
at least three years from the date the email notice was sent.
(d) If a recipient receives an
‘‘undeliverable’’ notice in response to its
e-mail notice, the recipient shall send
the notice via facsimile. The recipient
shall maintain the record of the
undeliverable e-mail notice and the
facsimile sent confirmation for a period
of three years.
Subpart D—Registration of Qualified
Human Service Organizations and
Duties for Recipients With Respect to
Charter Registration Web site
§ 604.15 Registration of qualified human
service organizations.
(a) Qualified human service
organizations (QHSO) that seek free or
reduced rate services from recipients,
and do not receive funds from Federal
programs listed in Appendix A, but
serve individuals described in § 604.7
(i.e., individuals with low income,
advanced age, or with disabilities), shall
register on FTA’s charter registration
Web site by submitting the following
information:
(1) Name of organization, address,
phone number, e-mail address, and
facsimile number;
(2) The geographic service area of the
recipient in which the qualified human
service organization resides;
(3) Basic financial information
regarding the qualified human service
organization and whether the qualified
human service organization is exempt
from taxation under sections 501(c) (1),
(3), (4), or (19) of the Internal Revenue
Code, and whether it is a unit of
Federal, State or local government;
(4) Whether the qualified human
service organization receives funds
directly or indirectly from a State or
local program, and if so, which
program(s); and
(5) A narrative statement describing
the types of charter service trips the
qualified human service organization
may request from a recipient and how
that service is consistent with the
mission of the qualified human service
organization.
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(b) A qualified human service
organization is eligible to receive charter
services from a recipient if it:
(1) Registers on the FTA Web site in
accordance with paragraph (a) of this
section at least 60 days before the date
of the requested charter service; and
(2) Verifies FTA’s receipt of its
registration by viewing its information
on the FTA charter registration Web site
(https://www.fta.dot.gov/laws/
leg_reg_179.html).
(c) A registered charter provider may
challenge a QHSO’s status to receive
charter services from a recipient by
requesting removal of the QHSO from
FTA’s charter registration Web site by
filing a complaint consistent with
subpart F.
(d) A QHSO shall provide current and
accurate information on FTA’s charter
registration Web site, and shall update
that information no less frequently than
every two years.
§ 604.16 Duties for recipients with respect
to charter registration Web site.
Each recipient shall ensure that its
affected employees and contractors have
the necessary competency to effectively
use the FTA charter registration Web
site.
Subpart E—Advisory Opinions and
Cease and Desist Orders
§ 604.17
Purpose.
The purpose of this subpart is to set
out the requirements for requesting an
advisory opinion from the Chief
Counsel’s Office. An advisory opinion
may also request that the Chief Counsel
issue a cease and desist order, which
would be an order to refrain from doing
an act which, if done, would be a
violation of this part.
§ 604.18
Request for an advisory opinion.
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(a) An interested party may request an
advisory opinion from the Chief
Counsel on a matter regarding specific
factual events only.
(b) A request for an advisory opinion
shall be submitted in the following
form:
[Date]
Chief Counsel, Federal Transit
Administration, 1200 New Jersey Ave. SE.,
Room E55–302, Washington, DC 20590
Re: Request for Advisory Opinion
The undersigned submits this request for an
advisory opinion from the FTA Chief
Counsel with respect to [the general nature
of the matter involved].
A. A full statement of all facts and legal
points relevant to the request
B. An affirmation that the undersigned
swears, to the best of his/her knowledge
and belief, this request includes all data,
information, and views relevant to the
matter, whether favorable or unfavorable to
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the position of the undersigned, which is
the subject of the request.
C. The following certification: ‘‘I hereby
certify that I have this day served the
foregoing [name of document] on the
following interested party(ies) at the
following addresses and e-mail or facsimile
numbers (if also served by e-mail or
facsimile) by [specify method of service]:
[list persons, addresses, and e-mail or
facsimile numbers]’’
Dated this llll day of ll , 20ll.
[Signature]
[Printed name]
[Title of person making request]
[Mailing address]
[Telephone number]
[e-mail address]
(c) The Chief Counsel may request
additional information, as necessary,
from the party submitting the request for
an advisory opinion.
(d) A request for an advisory opinion
may be denied if:
(1) The request contains incomplete
information on which to base an
informed advisory opinion;
(2) The Chief Counsel concludes that
an advisory opinion cannot reasonably
be given on the matter involved;
(3) The matter is adequately covered
by a prior advisory opinion or a
regulation;
(4) The Chief Counsel otherwise
concludes that an advisory opinion
would not be in the public interest.
§ 604.19
Processing of advisory opinions.
(a) A request for an advisory opinion
shall be sent to the Chief Counsel at
ombudsman.charterservice@dot.gov,
and filed electronically in the Charter
Service Advisory Opinion/Cease and
Desist Order docket number FTA–2007–
0023 at https://www.regulations.gov or
sent to the dockets office located at 1200
New Jersey Ave., SE., West Building
Ground Floor, Room W12–140,
Washington, DC 20590, for submission
to that docket.
(b) The Chief Counsel shall make
every effort to respond to a request for
an advisory opinion within ten days of
receipt of a request that complies with
§ 604.18(b). The Chief Counsel shall
send his or her decision to the
interested party, the docket, and the
recipient, if appropriate.
§ 604.20
Effect of an advisory opinion.
(a) An advisory opinion represents the
formal position of FTA on a matter, and
except as provided in § 604.25 of this
subpart, obligates the agency to follow
it until it is amended or revoked.
(b) An advisory opinion may be used
in administrative or court proceedings
to illustrate acceptable and
unacceptable procedures or standards,
but not as a legal requirement and is
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limited to the factual circumstances
described in the request for an advisory
opinion. The Chief Counsel’s advisory
opinion shall not be binding upon a
Presiding Official conducting a
proceeding under subpart I of this part.
(c) A statement made or advice
provided by an FTA employee
constitutes an advisory opinion only if
it is issued in writing under this section.
A statement or advice given by an FTA
employee orally, or given in writing, but
not under this section, is an informal
communication that represents the best
judgment of that employee at the time
but does not constitute an advisory
opinion, does not necessarily represent
the formal position of FTA, and does
not bind or otherwise obligate or
commit the agency to the views
expressed.
§ 604.21 Special considerations for
advisory opinions.
Based on new facts involving
significant financial considerations, the
Chief Counsel may take appropriate
enforcement action contrary to an
advisory opinion before amending or
revoking the opinion. This action shall
be taken only with the approval of the
Administrator.
§ 604.22
order.
Request for a cease and desist
(a) An interested party may also
request a cease and desist order as part
of its request for an advisory opinion. A
request for a cease and desist order shall
contain the following information in
addition to the information required for
an advisory opinion:
(1) A description of the need for the
cease and desist order, a detailed
description of the lost business
opportunity the interested party is likely
to suffer if the recipient performs the
charter service in question, and how the
public interest will be served by
avoiding or ameliorating the lost
business opportunity. A registered
charter provider must distinguish its
loss from that of other registered charter
providers in the geographic service area.
(2) A detailed description of the
efforts made to notify the recipient of
the potential violation of the charter
service regulations. Include names,
titles, phone numbers or e-mail
addresses of persons contacted, date and
times contact was made, and the
response received, if any.
(b) A request for a cease and desist
order may be denied if:
(1) The request contains incomplete
information on which to base an
informed a cease and desist order;
(2) The Chief Counsel concludes that
a cease and desist order cannot
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reasonably be given on the matter
involved;
(3) The matter is adequately covered
by a prior a cease and desist order; or
(4) The Chief Counsel otherwise
concludes that a cease and desist order
would not be in the public interest.
(c) A recipient who is the subject of
a request for a cease and desist order
shall have three business days to
respond to the request. The response
shall include a point-by-point rebuttal
to the information included in the
request for a cease and desist order.
(d) The time period for a response by
the recipient begins once a registered
charter provider files a request in the
Advisory Opinion/Cease and Desist
Order docket (FTA–2007–0023 at
https://www.regulations.gov) or with the
FTA Chief Counsel’s Office, whichever
date is sooner.
§ 604.23
Effect of a cease and desist order.
(a) Issuance of a cease and desist
order against a recipient shall be
considered as an aggravating factor in
determining the remedy to impose
against the recipient in future findings
of noncompliance with this part, if the
recipient provides the service described
in the cease and desist order issued by
the Chief Counsel.
(b) In determining whether to grant
the request for a cease and desist order,
the Chief Counsel shall consider the
specific facts shown in the signed,
sworn request for a cease and desist
order, applicable statutes and
regulations, and any other information
that is relevant to the request.
§ 604.24 Decisions by the Chief Counsel
regarding cease and desist orders.
(a) The Chief Counsel may grant a
request for a cease and desist order if
the interested party demonstrates, by a
preponderance of the evidence, that the
planned provision of charter service by
a recipient would violate this part.
(b) In determining whether to grant
the request for a cease and desist order,
the Chief Counsel shall consider the
specific facts shown in the signed,
sworn request for a cease and desist
order, applicable statutes, regulations,
agreements, and any other information
that is relevant to the request.
Subpart F—Complaints
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§ 604.25
Purpose.
This subpart describes the
requirements for filing a complaint
challenging the registration of a private
charter operator or qualified human
service organization on the FTA charter
registration Web site and filing a
complaint regarding the provision of
charter service by a recipient. Note: To
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save time and expense for all concerned,
FTA expects all parties to attempt to
resolve matters informally before
beginning the official complaint
process.
§ 604.26 Complaints and decisions
regarding removal of private charter
operators or qualified human service
organizations from registration list.
(a) A recipient, a registered charter
provider, or its duly authorized
representative, may challenge the listing
of a registered charter provider or
qualified human service organization on
FTA’s charter registration Web site by
filing a complaint that meets the
following:
(1) States the name and address of
each entity who is the subject of the
complaint;
(2) Provides a concise but complete
statement of the facts relied upon to
substantiate the reason why the private
charter operator or qualified human
service organization should not be listed
on the FTA charter registration Web
site;
(3) Files electronically by submitting
it to the Charter Service Removal
Complaint docket number FTA–2007–
0024 at https://www.regulations.gov;
(4) Serves by e-mail or facsimile if no
e-mail address is available, or by
overnight mail service with receipt
confirmation, and attaches documents
offered in support of the complaint
upon all entities named in the
complaint;
(5) Files within 90 days of discovering
facts that merit removal of the registered
charter provider or qualified human
service organization from the FTA
Charter Registration Web site; and
(6) Contains the following
certification:
I hereby certify that I have this day served
the foregoing [name of document] on the
following persons at the following
addresses and e-mail or facsimile numbers
(if also served by e-mail or facsimile) by
[specify method of service]:
[list persons, addresses, and e-mail or
facsimile numbers]
Dated this ____ day of ____, 20__.
[signature], for [party].
(b) The registered charter provider or
qualified human service organization
shall have 15 days to answer the
complaint and shall file such answer,
and all supporting documentation, in
the Charter Service Removal Complaint
docket number FTA–2007–0024 at
https://www.regulations.gov and e-mail
such answer to
ombudsman.charterservice@dot.gov.
(c) A recipient, qualified human
service organization, or a registered
charter provider, or its duly authorized
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2351
representative, shall not file a reply to
the answer.
(d) FTA shall determine whether to
remove the registered charter provider
or qualified human service organization
from the FTA charter registration Web
site based on a preponderance of the
evidence of one or more of the
following:
(1) Bad faith;
(2) Fraud;
(3) Lapse of insurance;
(4) Lapse of other documentation; or
(5) The filing of more than one
complaint, which on its face, does not
state a claim that warrants an
investigation or further action by FTA.
(e) FTA’s determination whether or
not to remove a registered charter
provider or qualified human service
organization from the registration list
shall be sent to the parties within 30
days of the date of the response required
in paragraph (b) of this section and shall
state:
(1) Reasons for allowing the
continued listing or removal of the
registered charter provider or qualified
human service organization from the
registration list;
(2) If removal is ordered, the length of
time (not to exceed three years) the
private charter operator or qualified
human service organization shall be
barred from the registration list; and
(3) The date by which the private
charter operator or qualified human
service organization may re-apply for
registration on the FTA charter
registration Web site.
§ 604.27 Complaints, answers, replies, and
other documents.
(a) A registered charter provider, or its
duly authorized representative
(‘‘complainant’’), affected by an alleged
noncompliance of this part may file a
complaint with the Office of the Chief
Counsel.
(b) Complaints filed under this
subpart shall:
(1) Be titled ‘‘Notice of Charter
Service Complaint’’;
(2) State the name and address of each
recipient that is the subject of the
complaint and, with respect to each
recipient, the specific provisions of this
part that the complainant believes were
violated;
(2) Be served in accordance with
§ 604.31, along with all documents then
available in the exercise of reasonable
diligence, offered in support of the
complaint, upon all recipients named in
the complaint as being responsible for
the alleged action(s) or omission(s) upon
which the complaint is based;
(3) Provide a concise but complete
statement of the facts relied upon to
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substantiate each allegation
(complainant must show by a
preponderance of the evidence that the
recipient provided charter service and
that such service did not fall within one
of the exemptions or exceptions set out
in this part);
(4) Describe how the complainant was
directly and substantially affected by
the things done or omitted by the
recipients;
(5) Identify each registered charter
provider associated with the complaint;
and
(6) Be filed within 90 days after the
alleged event giving rise to the
complaint occurred.
(c) Unless the complaint is dismissed
pursuant to § 604.28 or § 604.29, FTA
shall notify the complainant,
respondent, and state recipient, if
applicable, within 30 days after the date
FTA receives the complaint that the
complaint has been docketed.
Respondent shall have 30 days from the
date of service of the FTA notification
to file an answer.
(d) The complainant may file a reply
within 20 days of the date of service of
the respondent’s answer.
(e) The respondent may file a rebuttal
within 10 days of the date of service of
the reply.
(f) The answer, reply, and rebuttal
shall, like the complaint, be
accompanied by the supporting
documentation upon which the
submitter relies.
(g) The answer shall deny or admit
the allegations made in the complaint or
state that the entity filing the document
is without sufficient knowledge or
information to admit or deny an
allegation, and shall assert any
affirmative defense.
(h) The answer, reply, and rebuttal
shall each contain a concise but
complete statement of the facts relied
upon to substantiate the answers,
admissions, denials, or averments made.
(i) The respondent’s answer may
include a motion to dismiss the
complaint, or any portion thereof, with
a supporting memorandum of points
and authorities.
(j) The complainant may withdraw a
complaint at any time after filing by
serving a ‘‘Notification of Withdrawal’’
on the Chief Counsel and the
respondent.
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§ 604.28
Dismissals.
(a) Within 20 days after the receipt of
a complaint described in § 604.27, the
Office of the Chief Counsel shall
provide reasons for dismissing a
complaint, or any claim in the
complaint, with prejudice, under this
section if:
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(1) It appears on its face to be outside
the jurisdiction of FTA under the
Federal Transit Laws;
(2) On its face it does not state a claim
that warrants an investigation or further
action by FTA; or
(3) The complainant lacks standing to
file a complaint under subparts B, C, or
D of this part.
(b) [Reserved]
§ 604.29
Incomplete complaints.
If a complaint is not dismissed under
§ 604.28, but is deficient as to one or
more of the requirements set forth in
§ 604.27, the Office of the Chief Counsel
may dismiss the complaint within 20
days after receiving it. Dismissal shall
be without prejudice and the
complainant may re-file after
amendment to correct the deficiency.
The Chief Counsel’s dismissal shall
include the reasons for the dismissal
without prejudice.
§ 604.30
Filing complaints.
(a) Filing address. Unless provided
otherwise, the complainant shall file the
complaint with the Office of the Chief
Counsel, 1200 New Jersey Ave., SE.,
Room E55–302, Washington, DC 20590
and file it electronically in the Charter
Service Complaint docket number FTA–
2007–0025 at https://
www.regulations.gov or mail it to the
docket by sending the complaint to 1200
New Jersey Ave., SE., West Building
Ground Floor, Room W12–140,
Washington, DC 20590.
(b) Date and method of filing. Filing
of any document shall be by personal
delivery, U.S. mail, or overnight
delivery with receipt confirmation.
Unless the date is shown to be
inaccurate, documents to be filed with
FTA shall be deemed filed, on the
earliest of:
(1) The date of personal delivery;
(2) The mailing date shown on the
certificate of service;
(3) The date shown on the postmark
if there is no certificate of service; or
(4) The mailing date shown by other
evidence if there is no certificate of
service and no postmark.
(c) E-mail or fax. A document sent by
facsimile or e-mail shall not constitute
service as described in § 604.31.
(d) Number of copies. Unless
otherwise specified, an executed
original shall be filed with FTA.
(e) Form. Documents filed with FTA
shall be typewritten or legibly printed.
In the case of docketed proceedings, the
document shall include a title and the
docket number, as established by the
Chief Counsel or Presiding Official, of
the proceeding on the front page.
(f) Signing of documents and other
papers. The original of every document
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filed shall be signed by the person filing
it or the person’s duly authorized
representative. Subject to the
enforcement provisions contained in
this subpart, the signature shall serve as
a certification that the signer has read
the document and, based on reasonable
inquiry, to the best of the signer’s
knowledge, information, and belief, the
document is:
(1) Consistent with this part;
(2) Warranted by existing law or that
a good faith argument exists for
extension, modification, or reversal of
existing law; and
(3) Not interposed for any improper
purpose, such as to harass or to cause
unnecessary delay or needless increase
in the cost of the administrative process.
§ 604.31
Service.
(a) Designation of person to receive
service. The initial document filed by
the complainant shall state on the first
page of the document for all parties to
be served:
(1) The title of the document;
(2) The name, post office address,
telephone number; and
(3) The facsimile number, if any, and
e-mail address(es), if any.
If any of the above items change
during the proceeding, the person shall
promptly file notice of the change with
FTA and the Presiding Official, if
appropriate, and shall serve the notice
on all other parties to the proceeding.
(b) Docket numbers. Each submission
identified as a complaint under this part
by the submitting party shall be filed in
the Charter Service Complaint docket
FTA–2007–0025.
(c) Who must be served. Copies of all
documents filed with FTA shall be
served by the entity filing them on all
parties to the proceeding. A certificate
of service shall accompany all
documents when they are tendered for
filing and shall certify concurrent
service on FTA and all parties.
Certificates of service shall be in
substantially the following form:
I hereby certify that I have this day served
the foregoing [name of document] on the
following persons at the following
addresses and e-mail or facsimile numbers
(if also served by e-mail or facsimile) by
[specify method of service]:
[list persons, addresses, and e-mail or
facsimile numbers]
Dated this llll day of llll, 20ll.
[signature], for [party]
(d) Method of service. Except as
otherwise provided in § 604.26, or
agreed by the parties and the Presiding
Official, as appropriate, the method of
service is personal delivery or U.S. mail.
(e) Presumption of service. There shall
be a presumption of lawful service:
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(1) When acknowledgment of receipt
is by a person who customarily or in the
ordinary course of business receives
mail at the address of the party or of the
person designated under this section; or
(2) When a properly addressed
envelope, sent to the last known address
has been returned as undeliverable,
unclaimed, or refused.
Subpart G—Investigations
§ 604.32
Investigation of complaint.
(a) If, based on the pleadings, there
appears to be a reasonable basis for
investigation, FTA shall investigate the
subject matter of the complaint.
(b) The investigation may include a
review of written submissions or
pleadings of the parties, as
supplemented by any informal
investigation FTA considers necessary
and by additional information furnished
by the parties at FTA request. Each
party shall file documents that it
considers sufficient to present all
relevant facts and argument necessary
for FTA to determine whether the
recipient is in compliance.
(c) The Chief Counsel shall send a
notice to complainant(s) and
respondent(s) once an investigation is
complete, but not later than 90 days
after receipt of the last pleading
specified in § 604.27 was due to FTA.
§ 604.33
Agency initiation of investigation.
(a) Notwithstanding any other
provision under these regulations, FTA
may initiate its own investigation of any
matter within the applicability of this
Part without having received a
complaint. The investigation may
include, without limitation, any of the
actions described in § 604.32.
(b) Following the initiation of an
investigation under this section, FTA
sends a notice to the entities subject to
investigation. The notice will set forth
the areas of FTA’s concern and the
reasons; request a response to the notice
within 30 days of the date of service;
and inform the respondent that FTA
will, in its discretion, invite good faith
efforts to resolve the matter.
(c) If the matters addressed in the FTA
notice are not resolved informally, the
Chief Counsel may refer the matter to a
Presiding Official.
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Subpart H—Decisions by FTA and
Appointment of a Presiding Official
(PO)
§ 604.34 Chief Counsel decisions and
appointment of a PO.
(a) After receiving a complaint
consistent with § 604.27, and
conducting an investigation, the Chief
Counsel may:
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(1) Issue a decision based on the
pleadings filed to date;
(2) Appoint a PO to review the matter;
or
(3) Dismiss the complaint pursuant to
§ 604.28.
(b) If the Chief Counsel appoints a PO
to review the matter, the Chief Counsel
shall send out a hearing order that sets
forth the following:
(1) The allegations in the complaint,
or notice of investigation, and the
chronology and results of the
investigation preliminary to the hearing;
(2) The relevant statutory, judicial,
regulatory, and other authorities;
(3) The issues to be decided;
(4) Such rules of procedure as may be
necessary to supplement the provisions
of this Part;
(5) The name and address of the PO,
and the assignment of authority to the
PO to conduct the hearing in accordance
with the procedures set forth in this
Part; and
(6) The date by which the PO is
directed to issue a recommended
decision.
§ 604.35
Separation of functions.
(a) Proceedings under this part shall
be handled by an FTA attorney, except
that the Chief Counsel may appoint a
PO, who may not be an FTA attorney.
(b) After issuance of an initial
decision by the Chief Counsel, the FTA
employee or contractor engaged in the
performance of investigative or
prosecutorial functions in a proceeding
under this part shall not, in that case or
a factually related case, participate or
give advice in a final decision by the
Administrator or his or her designee on
written appeal, and shall not, except as
counsel or as witness in the public
proceedings, engage in any substantive
communication regarding that case or a
related case with the Administrator on
written appeal.
§ 604.36
Powers of a PO.
A PO may:
(a) Give notice of, and hold, prehearing conferences and hearings;
(b) Administer oaths and affirmations;
(c) Issue notices of deposition
requested by the parties;
(d) Limit the frequency and extent of
discovery;
(e) Rule on offers of proof;
(f) Receive relevant and material
evidence;
(g) Regulate the course of the hearing
in accordance with the rules of this part
to avoid unnecessary and duplicative
proceedings in the interest of prompt
and fair resolution of the matters at
issue;
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(h) Hold conferences to settle or to
simplify the issues by consent of the
parties;
(i) Dispose of procedural motions and
requests;
(j) Examine witnesses; and
(k) Make findings of fact and
conclusions of law and issue a
recommended decision.
§ 604.37 Appearances, parties, and rights
of parties.
(a) Any party to the hearing may
appear and be heard in person and any
party to the hearing may be
accompanied, represented, or advised
by an attorney licensed by a State, the
District of Columbia, or a territory of the
United States to practice law or appear
before the courts of that State or
territory, or by another duly authorized
representative. An attorney, or other
duly authorized representative, who
represents a party shall file according to
the filing and service procedures
contained in § 604.30 and § 604.31.
(b) The parties to the hearing are the
respondent(s) named in the hearing
order, the complainant(s), and FTA, as
represented by the PO.
(c) The parties to the hearing may
agree to extend for a reasonable period
of time the time for filing a document
under this part. If the parties agree, the
PO shall grant one extension of time to
each party. The party seeking the
extension of time shall submit a draft
order to the PO to be signed by the PO
and filed with the hearing docket. The
PO may grant additional oral requests
for an extension of time where the
parties agree to the extension.
(d) An extension of time granted by
the PO for any reason extends the due
date for the PO’s recommended decision
and for the final agency decision by the
length of time in the PO’s extension.
§ 604.38
Subpart I—Hearings.
2353
Discovery.
(a) Permissible forms of discovery
shall be within the discretion of the PO.
(b) The PO shall limit the frequency
and extent of discovery permitted by
this section if a party shows that:
(1) The information requested is
cumulative or repetitious;
(2) The information requested may be
obtained from another less burdensome
and more convenient source;
(3) The party requesting the
information has had ample opportunity
to obtain the information through other
discovery methods permitted under this
section; or
(4) The method or scope of discovery
requested by the party is unduly
burdensome or expensive.
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Depositions.
(a) For good cause shown, the PO may
order that the testimony of a witness
may be taken by deposition and that the
witness produce documentary evidence
in connection with such testimony.
Generally, an order to take the
deposition of a witness is entered only
if:
(1) The person whose deposition is to
be taken would be unavailable at the
hearing;
(2) The deposition is deemed
necessary to perpetuate the testimony of
the witness; or
(3) The taking of the deposition is
necessary to prevent undue and
excessive expense to a party and will
not result in undue burden to other
parties or in undue delay.
(b) Any party to the hearing desiring
to take the deposition of a witness
according to the terms set out in this
subpart, shall file a motion with the PO,
with a copy of the motion served on
each party. The motion shall include:
(1) The name and residence of the
witness;
(2) The time and place for the taking
of the proposed deposition;
(3) The reasons why such deposition
should be taken; and
(4) A general description of the
matters concerning which the witness
will be asked to testify.
(c) If good cause is shown in the
motion, the PO in his or her discretion,
issues an order authorizing the
deposition and specifying the name of
the witness to be deposed, the location
and time of the deposition and the
general scope and subject matter of the
testimony to be taken.
(d) Witnesses whose testimony is
taken by deposition shall be sworn or
shall affirm before any questions are put
to them. Each question propounded
shall be recorded and the answers of the
witness transcribed verbatim. The
written transcript shall be subscribed by
the witness, unless the parties by
stipulation waive the signing, or the
witness is ill, cannot be found, or
refuses to sign. The reporter shall note
the reason for failure to sign.
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§ 604.40
Public disclosure of evidence.
(a) Except as provided in this section,
the hearing shall be open to the public.
(b) The PO may order that any
information contained in the record be
withheld from public disclosure. Any
person may object to disclosure of
information in the record by filing a
written motion to withhold specific
information with the PO. The person
shall state specific grounds for
nondisclosure in the motion.
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(c) The PO shall grant the motion to
withhold information from public
disclosure if the PO determines that
disclosure would be in violation of the
Privacy Act, would reveal trade secrets
or privileged or confidential commercial
or financial information, or is otherwise
prohibited by law.
§ 604.41
Standard of proof.
The PO shall issue a recommended
decision or shall rule in a party’s favor
only if the decision or ruling is
supported by a preponderance of the
evidence.
§ 604.42
Burden of proof.
(a) The burden of proof of
noncompliance with this part,
determination, or agreement issued
under the authority of the Federal
Transit Laws is on the registered charter
provider.
(b) Except as otherwise provided by
statute or rule, the proponent of a
motion, request, or order has the burden
of proof.
§ 604.43
Offer of proof.
A party whose evidence has been
excluded by a ruling of the PO, during
a hearing in which the respondent had
an opportunity to respond to the offer of
proof, may offer the evidence on the
record when filing an appeal.
§ 604.44
Record.
(a) The transcript of all testimony in
the hearing, all exhibits received into
evidence, all motions, applications
requests and rulings, and all documents
included in the hearing record shall
constitute the exclusive record for
decision in the proceedings and the
basis for the issuance of any orders.
(b) Any interested person may
examine the record by entering the
docket number at https://
www.regulations.gov or after payment of
reasonable costs for search and
reproduction of the record.
§ 604.45
Waiver of procedures.
(a) The PO shall waive such
procedural steps as all parties to the
hearing agree to waive before issuance
of an initial decision.
(b) Consent to a waiver of any
procedural step bars the raising of this
issue on appeal.
(c) The parties may not by consent
waive the obligation of the PO to enter
a recommended decision on the record.
§ 604.46
Recommended decision by a PO.
(a) The PO shall issue a recommended
decision based on the record developed
during the proceeding and shall send
the recommended decision to the Chief
Counsel for ratification or modification
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not later than 110 days after the referral
from the Chief Counsel.
(b) The Chief Counsel shall ratify or
modify the PO’s recommended decision
within 30 days of receiving the
recommended decision. The Chief
Counsel shall serve his or her decision,
which is capable of being appealed to
the Administrator, on all parties to the
proceeding.
§ 604.47
Remedies.
(a) If the Chief Counsel determines
that a violation of this part occurred, he
or she may take one or more of the
following actions:
(1) Bar the recipient from receiving
future Federal financial assistance from
FTA;
(2) Order the withholding of a
reasonable percentage of available
Federal financial assistance; or
(3) Pursue suspension and debarment
of the recipient, its employees, or its
contractors.
(b) In determining the type and
amount of remedy, the Chief Counsel
shall consider the following factors:
(1) The nature and circumstances of
the violation;
(2) The extent and gravity of the
violation (‘‘extent of deviation from
regulatory requirements’’);
(3) The revenue earned (‘‘economic
benefit’’) by providing the charter
service;
(4) The operating budget of the
recipient;
(5) Such other matters as justice may
require; and
(6) Whether a recipient provided
service described in a cease and desist
order after issuance of such order by the
Chief Counsel.
(c) The Chief Counsel office may
mitigate the remedy when the recipient
can document corrective action of
alleged violation. The Chief Counsel’s
decision to mitigate a remedy shall be
determined on the basis of how much
corrective action was taken by the
recipient and when it was taken.
Systemic action to prevent future
violations will be given greater
consideration than action simply to
remedy violations identified during
FTA’s inspection or identified in a
complaint.
(d) In the event the Chief Counsel
finds a pattern of violations, the remedy
ordered shall bar a recipient from
receiving Federal transit assistance in an
amount that the Chief Counsel considers
appropriate.
(e) The Chief Counsel may make a
decision to withhold Federal financial
assistance in a lump sum or over a
period of time not to exceed five years.
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Subpart J—Appeal to Administrator
and Final Agency Orders
§ 604.48 Appeal from Chief Counsel
decision.
(a) Each party adversely affected by
the Chief Counsel’s office decision may
file an appeal with the Administrator
within 21 days of the date of the Chief
Counsel’s issued his or her decision.
Each party may file a reply to an appeal
within 21 days after it is served on the
party. Filing and service of appeals and
replies shall be by personal delivery
consistent with §§ 604.30 and 604.31.
(b) If an appeal is filed, the
Administrator reviews the entire record
and issues a final agency decision based
on the record that either accepts, rejects,
or modifies the Chief Counsel’s decision
within 30 days of the due date of the
reply. If no appeal is filed, the
Administrator may take review of the
case on his or her own motion. If the
Administrator finds that the respondent
is not in compliance with this part, the
final agency order shall include a
statement of corrective action, if
appropriate, and identify remedies.
(c) If no appeal is filed, and the
Administrator does not take review of
the decision by the office on the
Administrator’s own motion, the Chief
Counsel’s decision shall take effect as
the final agency decision and order on
the twenty-first day after the actual date
the Chief Counsel’s decision was issued.
(d) The failure to file an appeal is
deemed a waiver of any rights to seek
judicial review of the Chief Counsel’s
decision that becomes a final agency
decision by operation of paragraph (c) of
this section.
§ 604.49 Administrator’s discretionary
review of the Chief Counsel’s decision.
(a) If the Administrator takes review
on the Administrator’s own motion, the
Administrator shall issue a notice of
review by the twenty-first day after the
actual date of the Chief Counsel’s
decision that contains the following
information:
(1) The notice sets forth the specific
findings of fact and conclusions of law
in the decision subject to review by the
Administrator.
(2) Parties may file one brief on
review to the Administrator or rely on
their post-hearing briefs to the Chief
Counsel’s office. Briefs on review shall
be filed not later than 10 days after
service of the notice of review. Filing
and service of briefs on review shall be
by personal delivery consistent with
§ 604.30 and § 604.31.
(3) The Administrator issues a final
agency decision and order within 30
days of the due date of the briefs on
review. If the Administrator finds that
the respondent is not in compliance
with this part, the final agency order
shall include a statement of corrective
2355
action, if appropriate, and identify
remedies.
(b) If the Administrator takes review
on the Administrator’s own motion, the
decision of the Chief Counsel is stayed
pending a final decision by the
Administrator.
Subpart K—Judicial Review
§ 604.50 Judicial review of a final decision
and order.
(a) A person may seek judicial review
in an appropriate United States District
Court of a final decision and order of the
Administrator as provided in 5 U.S.C.
701–706. A party seeking judicial
review of a final decision and order
shall file a petition for review with the
Court not later than 60 days after a final
decision and order is effective.
(b) The following do not constitute
final decisions and orders subject to
judicial review:
(1) FTA’s decision to dismiss a
complaint as set forth in § 604.29;
(2) A recommended decision issued
by a PO at the conclusion of a hearing;
or
(3) A Chief Counsel decision that
becomes the final decision of the
Administrator because it was not
appealed within the stated timeframes.
Appendix A to Part 604—Listing of
Human Service Federal Financial
Assistance Programs
FEDERAL PROGRAMS PROVIDING TRANSPORTATION ASSISTANCE
1 .....
2 .....
3 .....
4 .....
5 .....
6 .....
7 .....
8 .....
9 .....
10 ...
11 ...
12 ...
13 ...
14 ...
15 ...
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16 ...
17
18
19
20
...
...
...
...
Food Stamp, Employment and Training Program.
Voluntary Public School Choice ...................
Assistance for Education of All Children with
Disabilities—IDEA.
Centers for Independent Living ....................
Independent Living for Older Individuals
Who Are Blind.
Independent Living State Grants ..................
Supported Employment Services for Individuals with Most Significant Disabilities.
Vocational Rehabilitative Grants ..................
Social Service Block Grant ...........................
Child Care and Development Fund ..............
Head Start .....................................................
Refugee and Entrant Assistance Discretionary Grants.
Refugee and Entrant Assistance State Administered Programs.
Refugee and Entrant Targeted Assistance ..
Refugee and Entrant Assistance Voluntary
Agency Programs.
State Development Disabilities Council and
Protection & Advocacy.
Temporary Assistance to Needy Families ....
Community Services Block Grant .................
Promoting Safe and Stable Families ............
Developmental Disabilities Projects of National Significance.
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Food and Nutrition Service ...........................
Department of Agriculture.
Office of Innovation and Improvement .........
Office of Special Education and Rehabilitative Services.
Office of Special Education and Rehabilitative Services.
Office of Special Education and Rehabilitative Services.
Office of Special Education and Rehabilitative Services.
Office of Special Education and Rehabilitative Services.
Office of Special Education and Rehabilitative Services.
Administration for Children and Families .....
Administration for Children and Families .....
Administration for Children and Families .....
Administration for Children and Families .....
Department of Education.
Department of Education.
Administration for Children and Families .....
Department of Health and Human Services.
Administration for Children and Families .....
Administration for Children and Families .....
Department of Health and Human Services.
Department of Health and Human Services.
Administration for Children and Families .....
Department of Health and Human Services.
Administration
Administration
Administration
Administration
Department
Department
Department
Department
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Children
Children
Children
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Families
Families
Families
Families
.....
.....
.....
.....
Department of Education.
Department of Education.
Department of Education.
Department of Education.
Department of Education.
Department
Department
Department
Department
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of
of
of
of
of
of
of
of
Health
Health
Health
Health
Health
Health
Health
Health
and
and
and
and
and
and
and
and
Human
Human
Human
Human
Human
Human
Human
Human
Services.
Services.
Services.
Services.
Services.
Services.
Services.
Services.
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FEDERAL PROGRAMS PROVIDING TRANSPORTATION ASSISTANCE—Continued
21 ...
...
...
...
...
Grants for Supportive Services and Senior
Centers.
Programs for American Indian, Alaskan Native and Native Hawaii Elders.
Medicaid ........................................................
State Health Insurance Program ..................
Home and Community Base Waiver ............
Community Health Centers ..........................
27 ...
Healthy Communities ....................................
28 ...
HIV Care Formula Program ..........................
29 ...
Maternal and Child Health Block Grant ........
30 ...
Rural Health Care Network ..........................
31 ...
Rural Health Care Outreach Program ..........
32 ...
Health Start Initiative ....................................
33 ...
Ryan White Care Act Programs ...................
34 ...
35 ...
Substance Abuse Prevention and Treatment
Block Grant.
Prevention and Texas Block Grant ..............
36 ...
Community Development Block Grant .........
37 ...
Housing Opportunities for Persons with
AIDS.
Supportive Housing Program .......................
Community Planning and Development .......
Revitalization of Severely Distressed Public
Housing.
Indian Employment Assistance ....................
Indian Employment, Training, and Related
Services.
Black Lung Benefits ......................................
Senior Community Services Employment
Program.
Job Corps .....................................................
Migrant and Seasonal Farm Worker ............
Native American Employment and Training
Welfare to Work Grants for Tribes ...............
Welfare to Work for States and Locals ........
Work Incentive Grants ..................................
Workforce Investment Act Adult Services
Program.
Workforce Investment Act Adult Dislocated
Worker Program.
Workforce Investment Act Youth Activities
Program.
Homeless Veterans Reintegration Program
Veterans Employment Program ...................
Elderly and Persons with Disability ..............
New Freedom Program ................................
Job Access and Reverse Commute Program.
Non-Urbanized Area Program ......................
Capital Discretionary Program ......................
Urbanized Area Formula Program ...............
Automobiles and Adaptive Equipment .........
Homeless Provider Grants ...........................
Veterans Medical Care Benefits ...................
Ticket to Work Program ................................
Public and Indian Housing ............................
22 ...
23
24
25
26
38 ...
39 ...
40 ...
41 ...
42 ...
43 ...
44
45
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48
49
50
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Administration on Aging ................................
Department of Health and Human Services.
Administration on Aging ................................
Department of Health and Human Services.
Centers for Medicaid and Medicare .............
Centers for Medicaid and Medicare .............
Centers for Medicaid and Medicare .............
Health Resources and Services Administration.
Health Resources and Services Administration.
Health Resources and Services Administration.
Health Resources and Services Administration.
Health Resources and Services Administration.
Health Resources and Services Administration.
Health Resources and Services Administration.
Health Resources and Services Administration.
Substance Abuse and Mental Health Services Administration.
Substance Abuse and Mental Health Services Administration.
Community Planning and Development .......
Department
Department
Department
Department
of
of
of
of
Health
Health
Health
Health
and
and
and
and
Human
Human
Human
Human
Department of Health and Human Services.
Department of Health and Human Services.
Department of Health and Human Services.
Department of Health and Human Services.
Department of Health and Human Services.
Department of Health and Human Services.
Department of Health and Human Services.
Department of Health and Human Services.
Department of Health and Human Services.
Bureau of Indian Affairs ................................
Bureau of Indian Affairs ................................
Department
ment.
Department
ment.
Department
ment.
Department
ment.
Department
Department
Employment Standards Administration ........
Employment Standards Administration ........
Department of Labor.
Department of Labor.
Employment
Employment
Employment
Employment
Employment
Employment
Employment
Department
Department
Department
Department
Department
Department
Department
Community Planning and Development .......
and
and
and
and
and
and
and
Training
Training
Training
Training
Training
Training
Training
Administration
Administration
Administration
Administration
Administration
Administration
Administration
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of Housing and Urban Developof Housing and Urban Developof Housing and Urban Developof Housing and Urban Developof the Interior.
of the Interior.
of
of
of
of
of
of
of
Labor.
Labor.
Labor.
Labor.
Labor.
Labor.
Labor.
Employment and Training Administration .....
Department of Labor.
Employment and Training Administration .....
Department of Labor.
Veterans Employment & Training Service ...
Veterans Employment & Training Service ...
Federal Transit Administration ......................
Federal Transit Administration ......................
Federal Transit Administration ......................
Department
Department
Department
Department
Department
of
of
of
of
of
Labor.
Labor.
Transportation.
Transportation.
Transportation.
Federal Transit Administration ......................
Federal Transit Administration ......................
Federal Transit Administration ......................
Veterans Benefits Administration .................
Veterans Health Administration ....................
Veterans Health Administration ....................
Social Security Administration ......................
Department
Department
Department
Department
Department
Department
Department
of
of
of
of
of
of
of
Transportation.
Transportation.
Transportation.
Veterans Affairs.
Veterans Affairs.
Veterans Affairs.
Veterans Affairs.
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Services.
Services.
Services.
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Federal Register / Vol. 73, No. 9 / Monday, January 14, 2008 / Rules and Regulations
Appendix B to Part 604—Basis for
Removal From Charter Registration
Web Site
Black’s Law Dictionary, Revised Fourth
Edition, West Publishing Company, St. Paul,
Minn., 1968.
The following is an explanation of terms
contained in Section 604.27(d) concerning
reasons for which FTA may remove a private
charter operator or a qualified human service
from the FTA charter registration Web site.
What is a complaint that does not state a
claim that warrants an investigation or
further action by FTA?
A complaint is a document describing a
specific instance that allegedly constitutes a
violation of the charter service regulations set
forth in 49 CFR 604.28. More than one
complaint may be contained in the same
document. A complaint does not state a
claim that warrants investigation when the
allegations made in the complaint, without
considering any extraneous material or
matter, do not raise a genuine issue as to any
material question of fact, and based on the
undisputed facts stated in the complaint,
there is no violation of the charter service
statute or regulation as a matter of law. Based
on Federal Rules of Civil Procedure, Rule
56(c).
Examples of complaints that would not
warrant an investigation or further action by
FTA include but are no limited to: (1) A
complaint against a public transit agency that
does not receive FTA funding; (2) a
complaint brought against a public transit
agency by a private charter operator that is
neither a registered charter provider nor its
duly authorized representative; (3) a
complaint that gives no information as to
when or where the alleged prohibited charter
service took place.
What is bad faith?
Bad faith is the actual or constructive fraud
or a design to mislead or deceive another or
a neglect or refusal to fulfill a duty or
contractual obligation. It is not an honest
mistake. Black’s Law Dictionary, Revised
Fourth Edition, West Publishing Company,
St. Paul, Minn., 1968.
For example, it would be bad faith for a
registered charter provider to respond to a
recipient’s notification to registered charter
providers of a charter service opportunity
stating that it would provide the service with
no actual intent to perform the charter
service. It would not be bad faith for a
registered charter operator to fail to provide
charter service in response to a recipient’s
notification when it honestly mistook the
date, place or time the service was to be
provided.
What is fraud?
Fraud is the suggestion or assertion of a
fact that is not true, by one who has no
reasonable ground for believing it to be true;
the suppression of a fact by one who is
bound to disclose it; one who gives
information of other facts which are likely to
mislead; or a promise made without any
intention of performing it. Black’s Law
Dictionary, Revised Fourth Edition, West
Publishing Company, St. Paul, Minn., 1968.
Examples of fraud include but are not
limited to: (1) A registered charter operator
indicates that it has a current state or Federal
safety certification when it knows that it does
not in fact have one; (2) a broker that owns
no charter vehicles registers as a registered
charter provider; (3) a registered charter
provider intentionally misrepresents its legal
geographic service area.
What is a lapse of insurance?
A lapse of insurance occurs when there is
no policy of insurance is in place. This may
occur when there has been default in
payment of premiums on an insurance policy
and the policy is no longer in force. In
addition, no other policy of insurance has
taken its place.
Black’s Law Dictionary, Revised Fourth
Edition, West Publishing Company, St. Paul,
Minn., 1968.
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What is a lapse of other documentation?
A lapse of other documentation means for
example, but is not limited to, failure to have
or loss or revocation of business license,
operating authority, failure to notify of
current company name, address, phone
number, e-mail address and facsimile
number, failure to have a current state or
Federal safety certification, or failure to
provide accurate Federal of state motor
carrier identifying number.
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Appendix C to Part 604—Charter
Service Questions and Answers
The following questions were taken from
comments submitted to the Notice of
Proposed Rulemaking. Some questions have
been modified slightly from the original text.
(a) Applicability
(1) Q: How do I know if these charter
regulations apply to my transit agency?
A: If your transit agency accepts FTA
financial assistance, the charter regulations
probably apply. Your next step is to look at
the exemptions contained in section 604.2
(‘‘Applicability’’). If none of these
exemptions apply, look at the definition of
charter service contained in section 604.3
(‘‘Definitions’’). Determine if the activity your
agency is about to engage in fits within that
definition. If not, then the charter regulations
do not apply. If the activity does fit within
the definition of charter service, then you
need to determine whether the activity fits
within one of the exceptions contained in
subpart B (‘‘Exceptions’’). Remember that you
may not provide the service if a registered
charter provider indicates an interest in
providing the service. This is true even if the
registered charter provider does not
ultimately reach an agreement with the
customer.
(2) Q: How are registered private charter
providers identified? Is there some kind of
proof requirement that charter operators can
actually provide service to a particular area?
Or, do charter operators have to have a
history of providing service to the area they
claim to serve?
A: A registered charter provider is a private
operator who wishes to receive notification
of pending charter service requests directed
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2357
to public transit agencies and has registered
on FTA’s charter registration Web site. When
registering, charter providers are required to
provide specific information, including areas
served. They are not required to provide
proof of such service. Additionally, the entire
registration process is a self-certification
process; FTA does not confirm the
representations or information that the
registered charter provider provides. Finally,
a registered charter provider also does not
have to demonstrate a history of providing
service in the areas it claims to serve.
(3) Q: Is there any geographical limitation
on where a private charter operator can
register?
A: No. There is no geographical limitation
on which areas a private charter operator
may register. This means a private charter
operator may register for several states or
across the United States. If a registered
charter provider, however, indicates interest
in providing charter service to a particular
customer and fails to negotiate in good faith
with the customer, and a public transit
agency was willing to provide the service,
then the public transit agency can file a
complaint under 49 CFR section 604.26
against the registered charter provider.
(4) Q: Who is considered a ‘‘private charter
operator?’’ What are the criteria to establish
that classification?
A: A ‘‘private charter operator’’ is any
private, for-profit entity (i.e., individual,
group or company) that provides chartered
transportation on a regular basis with its own
equipment (e.g., bus and/or van).
(5) Q: Is there a definition of ‘‘geographic
service area?’’
A: Yes. Geographic service area is defined
under 49 CFR section 604.3(j) as, ‘‘the entire
area in which a recipient is authorized to
provide public transportation service under
appropriate local, state and Federal law.’’
(6) Q: Do charter service hours include
time spent waiting for passengers where the
vehicle is not available for other services?
A: Yes. Charter service hours include both
time spent transporting passengers and time
spent waiting for passengers. Charter service
hours also include ‘‘deadhead’’ hours which
is the time spent getting from the garage to
the origin of the trip and then the time spent
from the trip’s ending destination back to the
garage, since the vehicle is unavailable
during that time period as well.
(7) Q: Qualified Human Service
Organizations (QHSOs) that do not receive
funds from Federal programs listed in
Appendix A are required to certify that their
federal funds include funding for
transportation. However, most Federal funds
are passed through one or more levels of state
and local government, so how can we be
certain what the original purposes of the
Federal funds were?
A: The regulation, 49 CFR 604.15(b), has
been modified. That provision no longer
requires QHSOs to certify that their funding
included funding for transportation.
(8) Q: What is the status of sub-grantees
and entities with equipment and operations
not assisted with federal funds?
A: The regulations do not apply to
equipment that is fully funded with local
funds and is stored in a locally funded
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facility and is maintained with only local
funds.
(9) Q: Must a private charter provider that
provides public transportation services under
contract or agreement with a public transit
agency abide by the limitations in the
proposed rule?
A: Yes. Private charter providers that
provide public transportation service under
contract with a public transit agency are
covered by the new regulation when they are
operating FTA funded equipment or services.
These private charter operators are standing
in the shoes of the public transit agency, and
therefore cannot use federally funded
equipment to provide charter services. This
does not mean, however, that a private
charter operator that contracts with a public
transit agency and uses one of the private
charter operator’s own vehicles is subject to
the charter service regulations (see section
604.2(c)).
(10) Q: Does the analysis change under
different contractual scenarios (e.g., turnkey
operations, operation and maintenance of
vehicles provided by the public transit
agency, or operation of contractor owned
buses maintained in a federally funded
facility owned by a public transit agency)?
A: Yes. The regulations, however, only
apply when the contract is funded with FTA
funds or the buses are funded with FTA
funds or the equipment is maintained in an
FTA funded facility.
(11) Q: May a private charter operator that
qualifies as a sub-grantee of a state, under an
FTA-administered program, use vehicles
purchased with federal assistance to provide
private charter services?’’
A: It depends. A private charter operator
that receives FTA assistance can use FTAfunded equipment to provide service for
program purposes (see section 604.2(e)), but
not for other charter service. Under the
provisions of section 604.2(c), however, the
regulations do not apply to non-FTA funded
activities of private charter operators that
receive directly or indirectly FTA financial
assistance under programs such as sections
5307, 5309, 5310, 5311, 5316, and 5317.
Further, an intercity bus operator that
receives assistance under section 5311(f) to
provide rural intercity bus service may
provide charter service using a FTA-funded
vehicle only if one of the exceptions applies.
A vehicle equipped with a lift using FTA
assistance under section 3038 of TEA–21
may be used for charter service.
(12) Q: Is there an emergency charter
exception for ‘actual, imminent or
anticipated possibility of injury, loss of life,
or loss of property?’ For instance, there could
be a poison gas plume or threat of one from
an industrial accident or railcar derailment.
A transit agency could be called to do a rapid
evacuation of an apartment, hospital, school,
elder care facility or some other facility
requiring group or individual evacuation.
Must the public transit agencies wait for the
Administrator to declare this incident an
event of ‘regional or national significance’ so
that transit buses can be used?
A: Yes, there is an exception for
emergencies. Section 604.2(f) contains an
exemption that allows for public transit
agencies to respond to emergencies that last
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fewer than 45 days. If an emergency lasts
longer than 45 days, the public transit agency
must follow the procedures set out in subpart
D of 49 CFR part 601. The Administrator
does not declare an emergency. Rather, the
President, Governor, or Mayor declares the
emergency.
(13) Q: If an emergency is exactly 45 days
long, is the emergency services exception
still applicable?
A: Yes. If the emergency lasts exactly 45
days the emergency services exception is still
applicable. The regulation refers to calendar
days, not business days. Therefore, if the
emergency lasts more than 45 calendar days,
the public transit agency must follow the
procedures set out in subpart D of 49 CFR
part 601.
(14) Q: Do emergency situations include
matters of security—e.g., when the Secret
Service requests vehicles with no undervehicle luggage compartments?
A: No. Situations involving the Secret
Service would fall under the government
officials section of the regulation (49 CFR
section 604.7), which allows up to 80 hours
annually of charter service to government
officials on official government business,
which can include non-transit purposes.
(15) Q: Are rural transit operators (section
5311) exempt from the rule? What about
recipients of 5310 vehicles or JARC or New
Freedom grants?
A: Recipients under section 5311, 5310,
5316, and 5317 are not subject to the charter
rule when using FTA-funded vehicles to
provide public transportation or coordinated
human service transportation or to serve
groups of individuals with disabilities, the
elderly, or low income individuals. The
charter rule does apply, however, if the FTA
recipient wants to provide other charter
service using FTA-funded or maintained
vehicles. A rural transit operator may provide
other charter service only under the
exemptions/exceptions contained in the rule.
(b) Exemptions
(16) Q: Does the exemption of demand
response service from the definition of
charter service exclude rural and small urban
systems entirely?
A: No. The exemption of demand response
service from the definition of charter service
is intended to exclude service provided to
individuals, as opposed to a group, who
request service such as paratransit service. In
addition, the exception contained in section
604.7 does not include service provided to
QHSOs (organizations providing service to
persons with disabilities, low income
individuals, and the elderly).
(17) Q: Is there an expedited process to
obtain the Administrator’s decision and
signature for time sensitive events so that
there could be sufficient time to plan and
implement service?
A: Petitions to the Administrator for events
of regional or national significance will be
processed as quickly as practicable.
(c) Definitions
(18) Q: If a transit agency provides service
that is irregular or on a limited basis for an
exclusive group of individuals, but provides
the service free of charge, is the service
exempt from the charter regulation?
A: Yes. So long as the transit agency does
not charge a premium fare for the service and
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there is no third party paying for the service
in whole or in part.
(19) Q: Does ‘‘qualified human service
agency’’ include any non-profit entity that
provides services to the disabled, or
economically disadvantaged without
reference to age?
A: Yes, so long as the QHSO either receives
funding from one of the programs listed in
Appendix A or registers as a QHSO on the
FTA charter Web site. Under section 604.7,
a recipient may provide charter service to
entities that meet the definition of ‘‘qualified
human service organization.’’ This includes
organizations that serve persons who qualify
for human service or transportation-related
programs or services due to a disability,
income or advanced age. All three are not
required, however, so an organization may
qualify as a QHSO but serve only persons
with low income.
(20) Q: Is it charter service when the local
transit authority provides event or fair
service, that is open to the public, with or
without charge, where the transit authority
determines the routes and times and it is
scheduled for the same time every year, but
the Fair Association subsidizes all or part of
the costs?
A: Yes. The fact that the Fair Association
pays for the service in whole or in part means
the service is charter under section
604.3(c)(2).
(21) Q: What qualifies as indirect financial
assistance?
A: The inclusion of ‘‘indirect’’ financial
assistance as part of the definition of
‘‘recipient’’ is covers ‘‘subrecipients.’’ We
modified the definition of recipient in the
final rule to make this point clear.
(22) Q: When a transit authority contracts
out its smaller accessible vehicles for use
during football games to offer service free of
charge for persons with disabilities and their
escorts, is it charter service?
A: Yes. Under the facts presented, this type
of service falls under the definition of charter
service in section 604.3(c)(1). Since
‘‘contracting out’’ involves a third party,
exclusive use, and a negotiated price. Thus,
the transit authority would need to determine
whether one of the exceptions under subpart
B applies.
(23) Q: Is it considered charter service
when the transit authority funds shuttles to
and from football games? Regularly
scheduled service is suspended on these
days, but this service partially follows the
existing route and is open to the public at the
regular fare.
A: No. If the service provided by the public
transit agency costs the same as the
customary fixed route fare and it is open to
the public then it is not charter.
(24) Q: Is shuttle service for a one-time
event considered charter service, if the
service is open to the public, widely
advertised, and the itinerary is determined by
the transit operator? What if the service has
been provided for decades?
A: No. So long as the transit authority
charges its customary fixed route fare for the
shuttle service, and there is no third party
involvement, then the service is not charter.
Widely advertising the service or providing
the service for decades has no bearing on
whether the service is charter.
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(25) Q: Is demand response service
included in the definition of charter service?
A: No. Demand response service is
excluded from the definition of charter
service under section 604.3(c).
(26) Q: Is it charter service when a
university pays a public transit agency a
fixed charge to allow all faculty, staff, and
students to ride the transit system for free?
A: No. So long as the public transit agency
provides the service on a regular basis, along
a fixed route, and the service is open to the
public, the fact that the university may be
subsidizing student and faculty rides, does
not convert the service to charter.
(27) Q: Can a transit agency provide service
when the customer wants a particular type of
equipment such as a (rubber tire) trolley bus,
vintage bus, or CNG bus that the private
operators do not have?
A: No. Public transit agencies cannot
provide charter service solely based on a
customer’s vehicle preferences. FTA only
recognizes two categories of vehicles: buses
and vans.
(28) Q: What is a ‘‘qualified human service
organization?’’
A: A qualified human service organization
is an organization that provides service to
individuals that qualify for federally
conducted or assisted transportation related
programs due to disability, income or
advanced age. See section 604.3(q).
(29) Q: If a transit agency has restored or
preserved historic electric buses for limited,
special use, are the buses subjected to charter
bus restrictions?
A: Yes, if the public transit agency
purchased the historic electric buses with
Federal funds or maintains those vehicles in
federally funded facilities.
(30) Q: If a grantee operates assets that are
locally funded are such assets subject to the
charter regulations?
A: It depends. If a recipient receives FTA
funds for operating assistance or stores its
vehicles in a FTA-funded facility or receives
indirect FTA assistance, then the charter
regulations apply. The fact that the vehicle
was locally funded does not make the
recipient exempt from the charter
regulations. If both operating and capital
funds are locally supplied, then the vehicle
is not subject to the charter service
regulations.
(31) Q: Does ‘‘pattern of violations’’ apply
from the effective date of the final rule?
A: Yes. The new definition of pattern of
violations applies from the effective date of
the final rule. In other words, in order to
establish a pattern of violations, the violation
had to occur after the effective date of the
final rule.
(32) Q: What is a violation? Does it require
an official charter decision or could it also
include an oversight finding or other means
of identifying shortcomings?
A: The new rule defines ‘‘violation’’ as a
finding by FTA of a failure to comply with
one of the requirements of this part. A
finding may be an official charter decision by
the Chief Counsel or the Administrator. An
oversight finding would also qualify as an
FTA finding.
(33) Q: Are sightseeing trips still not
charter?
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A: Yes. ‘‘Sightseeing’’ is excluded from the
definition of ‘‘public transportation’’ under
49 U.S.C. Section 5302(a)(10). Therefore, it is
not permissible for public transit agencies to
provide sightseeing service with FTA-funded
assets.
(34) Q: If a transit agency provides vehicles
to a special event, but the event is open to
the public, the route is controlled by the
transit agency, the route is advertised
similarly to the transit agency’s regular
routes, the buses are not identified as
‘‘special service’’ or any other different
markings, and the vehicles go to and from
fixed stops in an express bus manner, is this
charter?
A: No. So long as the transit authority does
not charge a premium fare for the service and
a third party does not pay for the service in
whole or in part. Advertising or different
markings on the bus are longer determinative
of whether the service is charter.
(35) Q: Does FTA consider wait time as a
factor, in and of itself, when determining
whether service is charter service?
A: No. Wait time is not, in and of itself,
considered a characteristic of charter service.
(36) Q: What if there is no ‘‘contract’’ under
the ‘‘single contract’’ factor and the transit
agency merely sees a need and provides the
charter-type service on its own initiative, is
that charter?
A: No. If a transit agency sees a need and
wants to provide service for a limited
duration at the customary fixed route fare,
then that service is not charter service. The
existence of a contract is no longer
determinative of whether service is charter
service.
(d) Exceptions
(37) Q: If the federal government calls on
a public transit agency for transit service and
it will exceed the proposed 80 hour
limitation, are public operators to refuse this
service or seek a waiver directly from the
federal government?
A: A public transit agency can petition for
more service hours if it exceeds the 80 hour
annual allowance. Instructions on how to file
a petition are more fully described under 49
CFR Section 604.6(c) of the new regulation.
Public transit agencies should be mindful
that the Administrator will grant such
requests under extraordinary circumstances
only.
(38) Q: What kind of events qualify for the
‘‘Events of Regional and National
Significance’’ exception?
A: First, this exception is now located in
section 604.11 and is called ‘‘Petitions to the
Administrator.’’ Second, the exception is
designed to allow public transit agencies to
participate in providing service to large
events that will attract a lot of visitors. Some
examples are: the Kentucky Derby, the
Indianapolis 500, a bridge opening, or a new
transit facility opening. If a transit authority
is unsure whether a particular event fits
within the exception, the transit authority
may request an Advisory Opinion from FTA
according to section 604.17.
(39) Q: What should a transit agency do
when it is in the process now of planning for
an event of regional significance? Will the
new rules terminate these plans?
A: The new rule will impact a transit
authority’s planning process for an event of
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2359
regional significance. Any service provided
by the transit authority after the effective date
of the rule—April 30, 2008—is subject to the
provisions of the new rule.
(40) Q: What can a public transit agency do
if there is a time sensitive event in which the
agency does not have time to consult with all
the private charter operators in their area?
For example, the presidential inauguration.
A: Section 604.11 provides a process to
petition the FTA Administrator for
permission to provide service for a unique
and time sensitive event. A presidential
inauguration, however, is not a good example
of a unique and time sensitive event. A
presidential inauguration is an event with
substantial advance planning and a transit
agency should have time to contact private
operators.
(41) Q: How should a public transit agency
handle the situation of a regional or
nationally significant event when there is a
requirement to plan significant events (e.g.,
the Super Bowl) many years in advance long
before the list of registered charter service
providers is compiled?
A: If the transit agency plans to provide
service to an event of regional or national
significance after the effective date of the
rule—April 30, 2008—then that service is
subject to the requirements of the new rule.
(42) Q: Does the hardship exception apply
to small urban operators?
A: Yes. Under section 604.11, the hardship
exception applies to non-urbanized areas
under 50,000 in population or a small
urbanized area under 200,000 in population.
(e) Notice
(43) Q: May a transit agency indicate in the
notice that goes out to registered charter
providers that the customer requested
specific equipment?
A: No. In terms of type of vehicles, the
notice can include whether the customer
needs a bus or a van. The registered charter
provider, when it contacts the customer will
learn of the specific customer needs. At that
time, the registered charter provider can
determine whether to seek out the
specialized equipment from other private
charter operators or a public transit agency.
(44) Q: Must a public transit agency
provide notice of all potential charter trips to
registered charter providers?
A: No. A public transit agency needs to
provide notice only for charter trips that it is
interested in providing. If an exemption or
one of the exceptions applies, then the public
transit would, after providing the service,
record the service as required by section
604.12.
(45) Q: What does ‘‘notifying private
operators’’ entail? What actions are to be
taken when a notification e-mail is
undeliverable? Is it sufficient to provide
phone numbers of private operators when
people call in for charter service?
A: Only ‘‘registered charter providers’’
need to be contacted. In order to qualify as
a ‘‘registered charter provider’’ the
information provided, including contact
information, must be valid. If the e-mail is
undeliverable, then the notice should be
faxed to the registered charter provider. If the
public transit agency declines to provide the
service to the customer, then they should
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Federal Register / Vol. 73, No. 9 / Monday, January 14, 2008 / Rules and Regulations
refer the customer to the FTA charter
registration Web site. It is not necessary to
provide the customer with the registered
charter provider’s phone number if the
public transit agency refers the customer to
the charter registration Web site.
(46) Q: May a recipient provide service that
allows customers to park at a distant
location, like a museum, and then have a
transit vehicle take them to a sporting event
for a fare that is higher than the normal fixed
route fare? May a recipient prevent a private
charter operator from providing a similar
service from the same starting point to the
same destination?
A: No. In this case, since the recipient
charges a premium fare for the service, it
meets the definition of charter. In order to
provide the service, the recipient must give
notice to registered charter providers in
accordance with section 604.14. A recipient
may not prevent a private charter operator
from providing a similar service. This is true
whether or not the private charter operator is
registered on the FTA Charter Registration
Web site.
(f) Complaint & Investigation Process
(47) Q: May a trade association or other
operators that are unable to provide
requested charter service have the right to file
a complaint under the new rule?
A: Yes. A registered charter operator or its
duly authorized representative, who can
include a trade association, may file a
complaint under section 604.26(a). Under the
new rule, a private charter operator that is
not registered with FTA’s charter registration
Web site may not file a complaint.
(48) Q: Is there a time limit for making
complaints?
A: Yes. Complaints must be filed within 90
days of the alleged unauthorized charter
service.
(49) Q: Are there examples of the likely
remedies FTA may impose for a violation of
the charter service regulations?
A: Yes. Appendix D contains a matrix of
likely remedies that FTA may impose for a
violation of the charter service regulations.
(50) Q: When a complaint is filed, who is
responsible for arbitration or litigation costs?
A: FTA will pay for the presiding official
and the facility for the hearing, if necessary.
Each party involved in the litigation is
responsible for its own litigation costs.
(51) Q: What affirmative defenses might be
available in the complaint process?
A: An affirmative defense to a complaint
could state the applicability of one of the
exceptions such as 49 CFR Section 604.6
which states that the service that was
provided was within the allowable 80 hours
of government official service.
(52) Q: May a state waive participation in
the complaint proceedings and forward the
complaint directly to FTA after initial receipt
and review?
A: A state is no longer involved in the
complaint process, and, therefore, no waiver
is necessary. In order for a complaint to be
filed, it must be filed directly with the Office
of the Chief Counsel.
(53) Q: What can a transit agency do if it
believes that a private provider is not
bargaining in good faith with a group and
responds to a notice with a price or terms
that are not acceptable to that group?
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A: If a transit agency believes that a
registered charter provider is not bargaining
in good faith, the transit agency may file a
complaint for removal from FTA’s Charter
Registration Web site.
(54) Q: What actions can a private charter
operator take when it becomes aware of a
transit agency’s plan to engage in charter
service just before the date of the charter?
A: As soon as a registered charter provider
becomes aware of an upcoming charter event
that it was not contacted about, then it
should request an advisory opinion and cease
and desist order. If the service has already
occurred, then the registered charter provider
may file a complaint.
(55) Q: When a registered charter provider
indicates that there are no privately owned
vehicles available for lease, must the public
transit agency investigate independently
whether the representation by the registered
charter provider is accurate?
A: No. The public transit agency is not
required to investigate independently
whether the registered charter provider’s
representation is accurate. Rather, the public
transit agency need only confirm that the
number of vehicles owned by all registered
charter providers in the geographic service
area is consistent with the registered charter
provider’s representation.
(56) Q: Who qualifies as a presiding
official, what are the duties, and what other
limitations are imposed?
A: A presiding official will have training
and/or experience in conducting hearings.
More important, the person may not have any
conflicts of interest or previous contact with
the parties concerning the issue in the
proceeding. A presiding official’s duties
include, but are not limited to, convening a
hearing, issuing orders, ruling on motions,
and drafting recommended decisions.
(57) Q: What recourse does a transit
operator have when a registered charter
provider indicates interest in providing the
charter service set out in the notice and then
does not do so?
A: A transit operator can and should file
a complaint for removal against the registered
charter provider. This notifies FTA of the
registered charter provider’s alleged actions.
FTA will then investigate the allegations and
potentially remove the registered charter
provider from the registration list.
(58) Q: Are there any measures to regulate
who is considered a registered charter
provider? And, are there any penalties for
those that register and actually are not in a
position to perform the needed services—for
example an individual who owns a taxicab.
A: Yes. Through the self-registration
process, a registered charter provider certifies
that the information it provides on the
charter registration Web site is true and
accurate. The penalty for providing
inaccurate or untrue information is removal
from the registration Web site and possibly
criminal penalties under 18 U.S.C. 1001.
(59) Q: If a customer hosts a large
community event and the public transit
agency cannot provide service because of the
charter regulations and private operators will
not provide service because the payment is
not sufficient, is there any alternative means
or does the service not get provided at all?
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A: A public transit agency may provide the
service if, after providing the notice required
in section 604.14, no registered charter
providers in the transit agency’s geographic
service area are interested in providing the
service.
(60) Q: What will result if a registered
charter operator cannot actually provide the
service, but responds to a recipient’s notice
anyway?
A: If a registered charter provider responds
to a notice, then it is expected to negotiate
in good faith with the customer to provide
the service. If a registered charter provider
vindictively responds to a notice in order to
prevent a public transit agency from
providing the service, then that registered
charter provider may be subject to a
complaint for removal from the charter
registration Web site.
(61) Q: What method will the decision
maker employ in determining the penalty for
violating the charter regulations?
A: Remedies will be based upon the facts
of the situation, including but not limited to,
the extent of deviation from the regulations
and the economic benefit from providing the
charter service. See section 604.47 and
Appendix D for more details.
(62) Q: Can multiple violations in a single
finding stemming from a single complaint
constitute a pattern of violations?
A: Yes. A pattern of violations is defined
as more than one finding of unauthorized
charter service under this part by FTA
beginning with the most recent finding of
unauthorized charter service and looking
back over a period not to exceed 72 months.
While a single complaint may contain several
violations, the complaint must contain more
than a single event that included
unauthorized charter service in order to
establish a pattern of violations.
(g) Recordkeeping
(63) Q: What if the public transit provider
does not have sufficient time to evaluate a
request and make sure that all the
information is complete before notifying the
registered private charter companies?
A: A recipient should wait to provide
notice that is consistent with 49 CFR Section
604.14.
(h) Miscellaneous
(64) Q: Are body-on-van-chassis vehicles
classified as buses or vans under this
provision?
A: Body-on-van-chassis vehicles are treated
as vans under the regulation.
(65) Q: Are there adequate provisions to
ensure that the registry site will be
maintained in such a way that carriers
provide evidence of insurance?
A: Registered charter providers are
required to certify that they have insurance
but are not required to provide evidence of
insurance. If there is information that
indicates the provider has provided a false
certification, then it can be subject to
criminal penalties under 18 U.S.C. 1001 and
removed from the FTA Charter Registration
Web site.
(66) Q: Will the registration Web site be
fully functional and grantees receive training
on how to use the Web site before the rule’s
effective date?
A: Yes. The Web site will be fully
functional before the rule’s effective date. A
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training manual will also be distributed
before the effective date. FTA intends to also
do a roll-out of the regulation prior to the
effective date of the final rule.
(67) Q: When a new operator registers, may
recipients continue under existing
contractual agreements for charter service?
A: Yes. If the contract was signed before
the new private operator registered, the
arrangement can continue for up to 90 days.
During that 90 day period, however, the
public transit agency must enter into an
agreement with the new registrant. If not, the
transit agency must terminate the existing
agreement for all registered charter providers.
(68) Q: Do FTA’s attorneys have the
necessary training to serve as administrative
law judges and makes rulings on motions, a
task that heretofore has not been a part of the
day-to-day activities of regional counsel?
A: Yes. FTA attorneys who have the
delegated responsibility to serve as a
Presiding Official may rule on motions and
will possess the necessary qualifications to
carry out their delegated tasks and
responsibilities.
(69) Q: Must a public transit agency
continue to serve as the lead for events of
regional or national significance, if after
consultation with all registered charter
providers in its geographic service area,
2361
registered charter providers have enough
vehicles to provide all of the service to the
event?
A. No. If after consultation with registered
charter providers and there is no need for the
public transit vehicles, then the public transit
agency may decline to serve as the lead and
allow the registered charter providers to work
directly with event organizers. Alternatively,
the public transit entity may retain the lead
and continue to coordinate with event
organizers and registered charter providers.
Appendix D to Part 604—Matrix of
Remedies for Violations
Remedy Assessment Matrix:
EXTENT OF DEVIATION FROM REGULATORY REQUIREMENTS
Major
Major Economic Benefit .................
Moderate ........................................
Minor ..............................................
Moderate
$25,000/violation to 20,000 ..........
$10,999/violation to 8,000 ............
$2,999/violation to 1,500 ..............
$19,999/violation to 15,000 ..........
$7,999/violation to 5,000 ..............
$1,499/violation to 500 .................
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FTA’s Remedy Policy:
—This remedy policy applies to decisions by
the Chief Counsel, Presiding Officials, and
final determinations by the Administrator.
—Remedy calculation is based on the
following elements:
(1) The nature and circumstances of the
violation;
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(2) The extent and gravity of the violation
(‘‘extent of deviation from regulatory
requirements’’);
(3) The revenue earned (‘‘economic
benefit’’) by providing the charter service;
(4) The operating budget of the recipient;
(5) Such other matters as justice may
require; and
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Minor
$14,999/violation to 11,000.
$4,999/violation to 3,000.
$499/violation to 100.
(6) Whether a recipient provided service
described in a cease and desist order after
issuance of such order by the Chief Counsel.
Issued this 7th day of January, 2008.
James S. Simpson,
Administrator.
[FR Doc. 08–86 Filed 1–8–08; 4:36 pm]
BILLING CODE 4910–57–P
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Agencies
[Federal Register Volume 73, Number 9 (Monday, January 14, 2008)]
[Rules and Regulations]
[Pages 2326-2361]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 08-86]
[[Page 2325]]
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Part III
Department of Transportation
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Federal Transit Administration
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49 CFR Part 604
Charter Service; Final Rule
Federal Register / Vol. 73, No. 9 / Monday, January 14, 2008 / Rules
and Regulations
[[Page 2326]]
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DEPARTMENT OF TRANSPORTATION
Federal Transit Administration
49 CFR Part 604
[Docket No. FTA-2005-22657]
RIN 2132-AA85
Charter Service
AGENCY: Federal Transit Administration, DOT.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: This final rule amends regulations which govern the provision
of charter service by recipients of Federal funds from the Federal
Transit Administration (FTA). Pursuant to the direction contained in
the Joint Explanatory Statement of the Committee of Conference, for
section 3023(d), ``Condition on Charter Bus Transportation Service'' of
the Safe, Accountable, Flexible, Efficient Transportation Equity Act: A
Legacy for Users (SAFETEA-LU) of 2005, FTA established a committee to
develop, through negotiated rulemaking procedures, recommendations for
improving the regulation regarding unauthorized competition from
recipients of Federal financial assistance. This final rule clarifies
the existing requirements, sets out a new definition of ``charter
service,'' allows for electronic registration of private charter
providers, which replaces the old ``willing and able'' process,
includes a new provision allowing private charter operators to request
a cease and desist order, and establishes more detailed complaint,
hearing, and appeal procedures.
DATES: Effective Date: April 30, 2008.
ADDRESSES: A copy of this rule and comments and material received from
the public, as well as any documents indicated in the preamble as being
available in the docket, are part of docket FTA-2005-22657 and are
available for inspection or copying at the Docket Management Facility,
U.S. Department of Transportation, 1200 New Jersey Ave., SE., West
Building Ground Floor, Room W12-140, Washington, DC between 9 a.m. and
5 p.m., Monday through Friday, except Federal holidays.
You may retrieve the rule and comments online through the Federal
Document Management System (FDMS) at: https://www.regulations.gov. Enter
docket number 22657 in the search field. The FDMS is available 24 hours
each day, 365 days each year. Electronic submission and retrieval help
and guidelines are available under the help section of the Web site.
An electronic copy of this document may also be downloaded from the
Government Printing Office's Electronic Bulletin Board Service at (202)
512-1661. Internet users may also reach the Office of the Federal
Register's home page at: https://www.nara.gov/fedreg and the Government
Printing Office's Web page at: https://www.gpoaccess.gov/fr/.
FOR FURTHER INFORMATION CONTACT: Crystal Frederick, Ombudsman for
Charter Services, Federal Transit Administration, 1200 New Jersey Ave.,
SE., Room E54-410, Washington, DC 20590, (202) 366-4063 or
ombudsman.charterservice@dot.gov.
SUPPLEMENTARY INFORMATION:
A. Background
1. Statutory History
The Federal Transit Administration was established by the Urban
Mass Transportation Act of 1964 (UMT Act, the Act). \1\ The Act
provided funds for ``mass transportation'' purposes, defined as:
``transportation by bus or rail or other conveyance, either publicly or
privately owned, serving the general public (but not including school
buses or charter or sightseeing service) and moving over prescribed
routes.'' \2\ This provision illustrates the balance Congress sought to
strike between the public and private sectors of the economy. Congress
acted to provide Federal funding for the continued existence of urban
fixed route providers by enacting a capital program to acquire private
transit companies and establish new public transportation agencies. The
charter services provided by private companies were still profitable;
accordingly, Congress excluded charter service from the definition of
``mass transportation.''
---------------------------------------------------------------------------
\1\ Pub. L. No. 88-365.
\2\ UMT Act, Section 2(b).
---------------------------------------------------------------------------
The Federal Aid Highway Act of 1973 placed an additional
restriction on the use of federally funded buses for charter service.
The 1973 Act prohibited Federal assistance unless the applicant had
entered into an agreement with the Secretary of Transportation that it
would not engage in charter bus operations in competition with private
bus operators outside of the area in which the applicant provided
regularly scheduled mass transportation services.
In 1974, however, Congress eased the 1973 restriction by allowing
an applicant to provide charter services outside the urban area where
it provided regularly scheduled mass transportation if it entered into
an agreement with the Secretary of Transportation that provided ``fair
and equitable arrangements'' to ensure that federally assisted
operators did not compete with private operators of intercity charter
bus service where such private operators were willing and able to
provide the service.\3\ In other words, Federal financial assistance
should not enable applicants to foreclose private operators from the
intercity charter bus industry where there are private charter
operators willing and able to provide the service.
---------------------------------------------------------------------------
\3\ Pub. L. 93087, Section 164(a), August 13, 1973.
---------------------------------------------------------------------------
2. Regulatory History
FTA proposed its first regulation regarding charter service on June
13, 1975.\4\ This proposal set out policies and procedures governing
the provision of charter bus services and the reporting of charter bus
revenues and expenses under the UMT Act. The proposed regulations
required public operators to take into account both the direct and
indirect costs of operating charter service, without regard to the
receipt of Federal financial assistance, when developing their charter
rates. The proposed regulations also compelled public operators to
generate revenues equal to or greater than the cost of providing the
charter bus service.\5\ FTA finalized this regulation on April 1,
1976.\6\
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\4\ ``Charter and School Bus Operations,'' 40 FR 25304, June 13,
1975.
\5\ Id. at 25305.
\6\ ``Charter and School Bus Operations,'' 41 FR 14123, April 1,
1976.
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Public transportation agencies complained that this final
regulation created an undue administrative burden on them. Private
charter companies complained that publicly funded operators, using
federally financed equipment, were forcing them out of business.
In response, FTA issued an Advance Notice of Proposed Rulemaking
(ANPRM) in 1976, which sought to clarify the duties of recipients who
engaged in charter bus operations outside their urban area and provide
more reliable protection to private operators in the intercity charter
bus industry while reducing paperwork burdens on recipients.\7\
---------------------------------------------------------------------------
\7\ 41 FR 56680, December 29, 1976.
---------------------------------------------------------------------------
Another ANPRM was published in 1982, which sought to take a fresh
look at the charter regulations.\8\ The ANPRM contained four proposals
for safeguarding the use of transit equipment and protecting the health
of the private intercity charter industry.
[[Page 2327]]
After reviewing the comments received, FTA determined that none of the
four proposals adequately addressed the problem. So, in 1986, FTA
issued a NPRM with a brand new proposal. This proposal would prohibit a
recipient from performing any charter bus operations to the extent that
there was a private charter operator willing and able to provide such
charter service in the area in which the recipient desired to provide
charter bus operations. This proposal also included exceptions that
allowed a public transportation agency to provide charter service in
the event there were no willing and able private charter operators, if
private charter operators did not have capacity, if private charter
operators were unable to provide accessible equipment, or for non-
urbanized areas, or if the private charter operator providing the
service would create a hardship for the customer.\9\ This proposal was
finalized in 1987.\10\
---------------------------------------------------------------------------
\8\ 41 FR 5394, January 19, 1981.
\9\ 51 FR 7891, March 6, 1986.
\10\ 52 FR 11916, April 13, 1987.
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The 1976 regulation and the 1987 regulation are fundamentally
different in their approaches and provisions. The 1976 regulation
distinguished between charter service that a recipient provided in its
service area (intracity service) and charter service a recipient
provided outside its service area (intercity service). The 1976
regulation made this distinction because of the new provisions of the
UMT Act, which restricted only a recipient's intercity charter service.
The rule required recipients to certify all costs that were
attributable to the recipient's charter bus operations and maintain
records that justified their costs.
In contrast, the 1987 rule did not provide different requirements
for intercity and intracity service. The 1987 rule eliminated this
distinction because the UMT Act definition of ``mass transportation''
excluded all charter operations, thereby requiring protection for all
private charter operators from recipients, not just those providing
intercity operations or those that earned in excess of a certain
amount. Instead, the 1987 rule focused on prohibiting all charter
service by a recipient if there was a willing and able private charter
operator who could perform the service.
In 1988, Congress directed FTA to amend the charter service
regulation to permit non-profit social service agencies with a clear
need for affordable and/or accessible equipment to seek bids for
charter service from publicly funded operators. On December 30, 1988,
FTA amended the charter service regulations to provide for three new
exceptions.\11\ The first exception allowed recipients to provide
direct charter service to non-profit social service agencies. The
second exception, limited to recipients in non-urbanized areas, allowed
recipients to provide direct charter service to non-profit social
service organizations if more than fifty percent of the passengers were
elderly. The third exception allowed recipients to provide direct
charter services where there was a formal agreement between the
recipient and all private operators it had determined to be willing and
able through its annual public charter notice. The addition of these
exceptions brought the total number of exceptions contained in the rule
to eight.\12\ The rule has remained essentially unchanged since this
amendment in 1988.
---------------------------------------------------------------------------
\11\ H. Report 110-498, p. H 122787 as printed in the
Congressional Record, December 21, 1987.
\12\ ``Charter Service; Amendment,'' 53 FR 53348, December 30,
1988.
---------------------------------------------------------------------------
3. Demonstration Project and GAO Report
Since lingering concerns remained about the charter service
regulation and FTA's enforcement of the rule, the Intermodal Surface
Transportation Efficiency Act of 1991 (ISTEA) directed FTA to issue
regulations implementing a charter service demonstration program in not
more than four states.\13\ A report evaluating the effectiveness of the
demonstration program was to be submitted in three years. The
conference report accompanying ISTEA explained that the demonstration
program was directed in response to concerns expressed by local transit
operators regarding the existing charter service regulation. Many
public operators were concerned that certain groups were not being
served under the existing regulation, that they were not able to
provide service to local government entities that provided support to
the local agency, and that they were not permitted to provide service
to support local economic development activities. The demonstration
program was to be designed to allow public operators in several
locations greater flexibility to meet local charter needs without
creating undue competition for privately owned charter operators.
Congress required FTA to collect data on the impact of the change.
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\13\ Section 3040, ``Intermodal Surface Transportation
Efficiency Act of 1991,'' Pub. L. No. 102-240, December 19, 1991.
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In September 1997, FTA submitted its report to Congress regarding
the demonstration program.\14\ The report concluded that there was no
need for FTA to substantially revise its charter service regulation.
The demonstration did not support public operators' claims of unmet
needs for the groups for which the demonstration was primarily
intended: government, civic, charitable and other community activities.
The charter service provided during the demonstration did not serve a
significant number of these groups or significantly increase the level
of service to these groups.
---------------------------------------------------------------------------
\14\ ``Evaluation of the Charter Bus Demonstration,'' Federal
Transit Administration, Department of Transportation, September
1997.
---------------------------------------------------------------------------
Congress also directed the Government Accounting Office (GAO) to
analyze FTA's charter service regulations. GAO conducted a nationwide
survey of public transportation operators, private charter operators,
and customers.\15\ GAO's report showed that local charter regulation
differed across localities. GAO found that most public operators stated
that the FTA regulation was too strict, but that they had not
extensively used the available exceptions to provide charter service.
Their reasons for not using the exceptions ranged from being unfamiliar
with the exceptions to the exceptions being too cumbersome for the
relatively small amount of charter service that they were interested in
providing.\16\ When asked what they would change about the regulation,
suggestions varied depending on whether the public transportation
agency was in an urban or rural area. Urban public transportation
providers would change the rule to allow them to provide charter
service to local government officials and non-profit community
organizations. Rural operators would change the rule to allow direct
charter services to nonprofit and community organizations, but also
requested clarification of the rule.\17\
---------------------------------------------------------------------------
\15\ ``Charter Bus Service: Local Factors Determine the
Effectiveness of Federal Regulation, GAO Report to Congressional
Committees,'' GAO/RCED-93-162, September 7, 1993.
\16\ Id. at 3.
\17\ Id. at 4.
---------------------------------------------------------------------------
GAO found that most private charter operators were satisfied with
FTA's charter service regulations. Some private charter operators did,
however, express concern about the complaint process. Specifically,
some private charter operators stated that the burden of proof fell on
them when a public operator violated the regulation, the burden of
proof fell on them and that the complaint process was lengthy and
expensive. Further, some were skeptical
[[Page 2328]]
that recipients were accurately calculating their fully allocated costs
(i.e., all labor, capital, and material costs) of providing charter
service. As a result some private charter operators believed that
public transportation agencies were charging lower rates than they
should.\18\
---------------------------------------------------------------------------
\18\ Id. at 37.
---------------------------------------------------------------------------
The GAO also interviewed customers of charter service to find out
their concerns with FTA's charter service regulation. GAO found two
user groups that were dissatisfied with the regulation: those who
needed accessible transportation and those who needed a large number of
vehicles to serve local conventions and economic development
activities.\19\
---------------------------------------------------------------------------
\19\ Id. at 38.
---------------------------------------------------------------------------
The GAO report concluded that its data did not provide compelling
evidence that there were serious widespread needs for charter service
that could not be met under the current regulation. The data showed
that the current exceptions to the regulation, such as contracting with
private providers, were not widely used. GAO believed that many public
operators, particularly those in rural areas, were unfamiliar with the
process for obtaining exceptions.\20\
---------------------------------------------------------------------------
\20\ Id. at 11.
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B. SAFETEA-LU
Congress next addressed concerns regarding FTA's charter service
regulation in the Safe, Accountable, Flexible, Efficient Transportation
Equity Act: A Legacy for Users (SAFETEA-LU), which was enacted on
August 10, 2005. The statute amended the statutory provision regarding
charter service found at 49 U.S.C. 5323(d). Specifically, with respect
to remedies, the SAFETEA-LU amendment provides that, ``in addition to
any remedy specified in the agreement, the Secretary shall bar a
recipient or an operator from receiving Federal transit assistance in
an amount the Secretary considers appropriate if the Secretary finds a
pattern of violations of the agreement.'' Previously, the statute used
permissive language, ``may,'' rather than mandatory language,
``shall,'' with respect to withholding funds. Further, the previous
statutory language did not state that the Secretary could determine an
appropriate amount to withhold when the Secretary found a pattern of
violations. Rather, if a pattern of violations was found, the Secretary
only had the option to bar the recipient from receiving all of its
Federal funds.
Additionally, the Joint Explanatory Statement of the Committee of
Conference, for section 3023(d), ``Conditions on Charter Bus
Transportation Service'' of SAFETEA-LU, stated ``the conferees are
aware that both public transportation providers and private charter bus
providers have expressed strong concerns about the 1987 FTA rule
enforcing section 5323(d) regarding charter bus service. The conferees
direct the FTA to initiate a negotiated rulemaking seeking public
comment on the regulations implementing section 5323(d).'' The report
also directed FTA to consider the following issues during the
negotiated rulemaking:
1. Are there potential limited conditions under which public
transit agencies can provide community-based charter services directly
to local governments and private non-profit agencies that would not
otherwise be served in a cost-effective manner by private operators?
2. How can the administration and enforcement of charter bus
provisions be better communicated to the public, including the use of
Internet technology?
3. How can enforcement of violations of the charter bus regulations
be improved?
4. How can the charter complaint and administrative appeals process
be improved?
C. Federal Advisory Committee
In response to the direction contained in the Conference Committee
Report, FTA established a federal advisory committee to develop,
through negotiated rulemaking procedures, recommendations for improving
the regulation regarding charter bus services. FTA established a
Federal Advisory Committee on May 5, 2006. The Charter Bus Negotiated
Rulemaking Advisory Committee (CBNRAC) consisted of persons who
represented the interests affected by the proposed rule (i.e., charter
bus companies, public transportation agencies--recipients of FTA grant
funds) and other interested entities.
The CBNRAC included the following organizations:
American Association of State Highway and Transportation Officials;
American Bus Association;
American Public Transportation Association;
Amalgamated Transit Union;
Capital Area Transportation Authority, Lansing, Michigan;
Coach America;
Coach USA;
Community Transportation Association of America;
FTA;
Kansas City Area Transportation Authority;
Lancaster Trailways of the Carolinas;
Los Angeles County Municipal Operators Association;
Monterey Salinas Transit;
National School Transportation Association;
New York Metropolitan Transportation Authority;
Northwest Motorcoach Association/Starline Luxury Coaches;
Oklahoma State University/The Bus Community Transit System;
River Cities Transit, Pierre, South Dakota;
Southwest Transit Association;
Taxicab, Limousine & Paratransit Association;
Trailways; and
United Motorcoach Association.
The CBNRAC met in Washington, DC, on the following dates in 2006:
May 8-9
June 19-20
July 17-18
September 12-13
October 25-26
December 6-7
FTA hired Susan Podziba & Associates to facilitate the CBNRAC
meetings and prepare meeting summaries. All meeting summaries,
including materials distributed during the meetings, are contained in
the docket for this rulemaking (22657). During the first
meeting of the CBNRAC, the committee developed ground rules for the
negotiations, which are summarized briefly below:
[cir] The CBNRAC operates by consensus, meaning that agreements are
considered reached when there is no dissent by any member. Thus, no
member can be outvoted.
[cir] Work groups can be designated by the CBNRAC to address
specific issues or to develop proposals. Work groups are not authorized
to make decisions for the full CBNRAC.
[cir] All consensus agreements reached during the negotiations are
assumed to be tentative agreements contingent upon additional minor
revisions to the language until members of the CBNRAC reach final
agreement on regulatory language. Once final consensus is achieved, the
CBNRAC members may not thereafter withdraw from the consensus.
[cir] Once the CBNRAC reaches consensus on specific provisions of a
proposed rule, FTA, consistent with its legal obligations, will
incorporate this consensus into its proposed rule and publish it in the
Federal Register. This provides the required public notice under the
Administrative Procedure Act
[[Page 2329]]
(APA), 5 U.S.C. 551 et seq., and allows for a public comment period.
Under the APA, the public retains the right to comment. FTA
anticipates, however, that the pre-proposal consensus agreed upon by
this committee will effectively address virtually all the major issues
prior to publication of a proposed rulemaking.
[cir] If consensus is reached on all issues, FTA will use the
consensus text as the basis of its NPRM, and the CBNRAC members will
refrain from providing formal negative comments on the NPRM.
[cir] If the CBNRAC reaches agreement by consensus on some, but not
all, issues, the CBNRAC may agree to consider those agreements as final
consensus. In such a case, FTA will include the consensus-based
language in its proposed regulation and decide all the outstanding
issues, taking into consideration the CBNRAC discussions regarding the
unresolved issues and reaching a compromise solution. The CBNRAC
members would refrain from providing formal negative comments on
sections of the rule based on consensus regulatory text, but would be
free to provide negative comments on the provisions decided by FTA.
[cir] In the event that CBNRAC fails to reach consensus on any of
the issues, FTA will rely on its judgment and expertise to decide all
issues of the charter regulation, and CBNRAC members may comment on all
components of the NPRM.
[cir] If FTA alters consensus-based language, it will identify such
changes in the preamble to the proposed rule, and the CBNRAC members
may provide formal written negative or positive comments on those
changes and on other parts of the proposed rule that might be connected
to that issue.
A complete description of the ground rules is contained in the
docket for this rulemaking.
Finally, the CBNRAC reached consensus on the issues the committee
would consider during its negotiations. The committee agreed to
consider the four issues included in the Conference Committee report,
noted in the previous section of this preamble, and these four
additional issues:
1. A new process for determining if there are private charter bus
companies willing and able to provide service that would utilize
electronic notification and response within 72 hours.
2. A new exception for transportation of government employees,
elected officials, and members of the transit industry to examine local
transit operations, facilities, and public works.
3. Review and clarify, as necessary, the definitions of regulatory
terms.
4. FTA policies relative to the enforcement of charter rules and
the boundary between charter and mass transit services in specific
circumstances, such as university transportation and transportation to/
from special events.
1. Facilitator's Final Report
The facilitator, Susan Podziba, submitted her report to FTA on
March 6, 2007. The final report summarizes the proceedings of the
CBNRAC including the agreement reached on regulatory language for the
NPRM and identifies outstanding issues. The facilitator noted in her
final report that:
As a result of the negotiated rulemaking process initiated by
FTA, the revised Charter Service regulations will account for the
interests, concerns, and nuances that were raised by all CBNRAC
members. Though the negotiations remained difficult, and, at times,
antagonistic throughout the seven months of meetings, CBNRAC members
remained committed and worked hard to identify consensus solutions
for each issue. As a result of the intensive discussions and
multiple proposals and counter-proposals offered to resolve the
twelve outstanding sub-issues, FTA has a clear understanding of the
interest and concerns of both the public transit and private charter
stakeholders as well as the range of options available for deciding
those issues. (Final Report, page 20.)
We would like to underscore the facilitator's conclusion and thank
all members of the CBNRAC for their efforts. We also agree with the
facilitator that, as a result of the negotiations, we have a clear
understanding of the interests involved with the revision of the
Charter Service regulations.
D. NPRM
On February 15, 2007, FTA published a NPRM in the Federal Register
(72 FR 7526). The NPRM was a complete revision of 49 CFR part 604.
According to the agreement established during the negotiations, FTA
included in the NPRM all of the provisions on which the CBNRAC reached
consensus. This amounted to a little more than 80 percent of the
rulemaking. For the other 20 percent, FTA used its discretion, informed
by the discussions during the negotiations, to develop its proposals.
1. Overview of Comments Received on the NPRM
We received over 300 comments in response to our NPRM. We heard
from 160 public transit agencies, 65 private charter operators, 25
public associations, 16 members of the public, 13 state departments of
transportation, 11 private charter associations, 11 cities, 10
universities, four public officials, three air transport groups, and
three anonymous comments.
We received several comments from participants on the CBNRAC. Some
comments were in full support of the proposals contained in the NPRM
and other comments rejected the proposals. Even though some of the
comments submitted by members of the CBNRAC did not conform to the
agreement reached on December 6, 2006, FTA retained much of the
consensus language. In addition, we received many helpful comments on
ways to improve the regulatory language and we made changes based on
those comments.
2. General Comments
There were a number of comments on cross-cutting issues that we
address before the section-by-section analysis. Specifically, we
received comments about the lack of appendices in the NPRM, fully
allocated costs, and when a customer specifies the type of equipment.
In addition, we received several comments questioning our intentions
regarding some of the proposals included in the NPRM.
a. Lack of Appendices
When we published the NPRM, we made reference to appendices we
intended to include in the final rule. Appendix A would be a list of
the 64 Federal programs discussed and provided during the CBNRAC
negotiations. This list is not unique; rather, other Federal agencies
reference this list and the list is available on FTA's public Web site,
https://www.fta.dot.gov. In addition, the list of Federal programs was
provided to all of the members of the CBNRAC during negotiations and is
in the docket for these proceedings. Appendix B would provide guidance
on what FTA would consider when removing a registered charter provider
or qualified human service organization from the FTA Charter
Registration Web site. Appendix C would be a list of questions and
answers to provide guidance to recipients regarding the new provisions
of the rule.
Regarding the lack of appendices in the NPRM, a large public
transportation association and several public transit agencies stated
``we are troubled by the absence of a draft Appendix A (listing the
federal programs that would qualify a social service agency to receive
services under an exception). Although we anticipate that all of the
more than five dozen federal programs under the United We Ride umbrella
will be included, we believe FTA should state
[[Page 2330]]
as much or provide a draft Appendix A for comment.''
Appendices are not regulatory text and do not carry the force and
effect of law. In fact, the Office of Federal Register specifically
prohibits an appendix from containing regulatory requirements:
Rules and proposed rules. Use an appendix to improve the quality
or use of a rule but not to impose requirements or restrictions.
Use an appendix to present: (a) Supplemental, background, or
explanatory information which illustrates or amplifies a rule that
is complete in itself; or (b) Forms or charts which illustrate the
regulatory text.
You may not use the appendix as a substitute for regulatory
text. Present regulatory material as an amendment to the CFR, not
disguised as an appendix.
Material in an appendix may not: (a) Amend or affect existing
portions of CFR text; or (b) Introduce new requirements or
restrictions into your regulations.\21\
\21\ National Archives and Records Administration, Office of the
Federal Register, Federal Register Document Drafting Handbook, page
7.9 (October 1998).
Further, as noted above, an appendix is explanatory, and,
therefore, according to the Administrative Procedure Act, notice and
---------------------------------------------------------------------------
comment is not required:
Except when notice or hearing is required by statute, this
subsection does not apply--
(A) To interpretative rules, general statements of policy, or
rules of agency organization, procedure, or practice; or
(B) When the agency for good cause finds (and incorporates the
finding and a brief statement of reasons therefor in the rules
issued) that notice and public procedure thereon are impracticable,
unnecessary, or contrary to the public interest.\22\
\22\ 5 U.S.C. section 553(b).
Based on the above, and the fact that proposed information for the
appendices was widely available to the public before publication of the
NPRM, we made the decision not to include appendices at the NPRM stage.
b. Fully Allocated Costs
Our proposed rulemaking did not include a requirement for
recipients to calculate their fully allocated costs. We decided not to
include the provision primarily because a fully allocated cost
requirement has the potential to interfere with our efforts to support
public transit agencies as mobility managers within their communities.
In addition, we are very concerned that a fully allocated cost
requirement would hinder our attempts to negotiate with other federal
agencies to develop cost allocation principles to share fairly the cost
of human service transportation.
Private charter operators submitted comment urging us to reconsider
our proposal. One comment, which represents a consolidated opinion of
several of the private charter operators on the CBNRAC, stated that
``the admonition to develop `fair charges' and to recover some
percentage of marginal operating costs consistent with the public
purpose of the service is useless as either a regulatory tool or
guidance to transit agencies. It also provides no protection to private
operators. The need for transit agencies to recover fully allocated
costs is present even for service provided under one of the many
exceptions in this proposed rule.'' They contend that, like other
social programs, if the Federal Government wishes to subsidize charter
service for certain social service organizations, it can make direct
subsidy payments to those organizations instead of creating subsidized
public bus service that undercuts the price structure in the private
market.
In addition, one international private charter association
suggested that FTA impose a new fully allocated cost requirement: ``A
system-wide cost per revenue hour dollar figure (approved operating
budget divided by revenue hours of bus service) is the fairest and
simplest way of estimating what it would cost per hour to provide bus
service to a third party. This method does not necessarily capture the
capital cost consumed, overtime driver hours or preparation time or the
infrastructure shared to make this service available to a third party,
but on balance a system-wide cost per revenue vehicle hour times total
hours of the requested service is the closest to what the actual cost
would be to provide the service.''
We understand this point of view, but disagree that requiring fully
allocated costs is necessary. The rule as written prohibits a public
transit agency from providing charter service if a private charter
operator expresses interest in providing the service. In addition, the
exceptions contained in the rule are areas of charter service that the
private charter coalition conceded are areas where public transit
agencies can provide community-based charter services that would not
otherwise be served in a cost-effective manner by private operators.
Not including fully allocated cost provisions in the final rule is
appropriate given our efforts to establish coordinated public transit
human service transportation and the protections provided for private
charter operators in the final rule such as notification procedures and
cease and desist orders.
c. When a Customer Specifies Equipment
In the NPRM, we did not address specifically what would occur if a
customer specifies certain equipment in their request for charter
service. The only reference we made to specific equipment was in the
preamble where we discussed the fact that rubber tire trolley buses are
considered buses for purposes of this rulemaking.
We received several comments on this topic unrelated to our
discussion of including rubber tire trolley buses within the scope of
buses generally. Public transit agencies encouraged us to allow a
customer to specify the type of equipment they would like use. A member
of the public encouraged us to exclude electrically powered trolleys
from the scope of the rule. Another member of the public suggested that
the notice recipients send to private providers ``should also include a
description of the specific equipment requested by the customer and not
just `buses or vans.' This comment goes on to state ``any new rule
allows the purchaser of the service to decide what kind of equipment it
needs. To that end, the notice to private providers should allow for a
reasonable amount of specificity regarding the requirements for a
particular service.''
Another comment echoed the above sentiment by stating ``I should
not be forced to obtain services from private charter operators who do
not have the proper coach equipment, to spend more money for single
door highway coaches, with high floors that take longer to load and
unload, that are not geared for city street/shuttle operations, thereby
forcing me to obtain more equipment for frequency of service * * *.''
The comments regarding types of equipment raise a tricky issue in
balancing protections for private charter operators with the need for
transit agencies to satisfy community demands. In order to provide
attractive ``fun'' alternatives to encourage downtown employees or
tourists to use transit in congested corridors, transit agencies may
acquire rubber tire replica trolleys. These trolleys can become a
popular enough local attraction that they may be sought for private
leisure charters such as weddings. The statute, however, addresses
charter without regard to equipment type. The FTA regulation relates to
the provision of transportation service, not entertainment, which is
why sightseeing is also excluded from the statutory definition of
``public transportation.'' If there is sufficient demand for such
equipment, private charter operators may eventually
[[Page 2331]]
acquire new equipment to serve this emerging market. In the meantime,
however, FTA sees no reason to amend the rule to allow an exception
under which a customer may specify the type of vehicle beyond
requesting a bus or a van.
Likewise, if there were sufficient public demand for low-floor,
double door vehicles, or size compatibility with streets to be
traveled, and private charter operators do not have that equipment,
then private charter operators may eventually acquire new equipment to
serve that market as well. But, again we decline to amend the rule to
allow for such an exception for public transit agencies.
d. Other Concerns
We received several comments questioning the intentions of the FTA
in proposing the NPRM provisions that we did. One comment from a
transit agency stated ``The tone of this proposed rule suggests a
presumption of `guilt' on the part of all transit providers.'' Another
transit agency put it this way: ``Transit providers should not have to
prove, on a daily basis, that they are following the rules.'' One
public citizen asked: ``When was legislation passed that authorized FTA
to stop supporting transit.'' Or, as a Midwestern transit agency stated
``I am opposed to federal requirements that squash our attempt to
generate some extra revenue to support the transit system.''
FTA went to great lengths to involve all of the affected and
interested parties in the CBNRAC negotiations. We prepared background
materials, brought in speakers to assist the committee, and hired a
highly competent and effective facilitator to assist throughout the
process. In addition, all of the materials and notes were posted to the
docket so that members of the public could follow the proceedings and
each meeting had a public comment period should any member of the
public wish to make comments about the proceedings. We were able to
reach consensus on 80 percent of the rulemaking. This means the CBNRAC,
which included small, medium, and large transit agencies from the West,
South, Midwest, North and East, were able to agree on a vast majority
of the regulatory text for the NPRM. The provisions were developed with
the intention of promoting public transit and protecting the private
charter industry. As indicated in the history section of this document,
achieving the right balance has been a challenge for many years. We
accepted this challenge because a negotiated rulemaking was a novel
approach to addressing the issues that have plagued this regulation for
years.
Given the above, we regret that some commenters perceived the
proposed rule to be anti-transit. The tone of this rulemaking is the
same as the current regulation and the same as any regulation that
prescribes certain behavior. We are in the business of promoting and
supporting transit agencies in their mission to provide community-based
services. We recognized and promulgated exceptions to the charter
service regulation that support transit agencies providing charter
services to the elderly, persons with disabilities, and people with low
income.
In addition, we carefully considered the interests of parties
impacted by this rulemaking. The negotiated rulemaking was a powerful
tool for collecting that information. We also considered all of the
comments received on the proposal and modified some of the regulatory
text based on the suggestions included in comments.
2. Section-by-Section Analysis
In addressing the comments received, we divided the comments
according to the applicable rulemaking section. For each section for
which we received substantive comments, we provide a brief summary of
the purpose of the regulatory text, we summarize the relevant and
representative comments received, and then we describe our decision
whether to modify that particular provision. If we modified the
provision, then we describe the modification. If we decided not to
accept the proposed modification, then we explain why and adopt the
language as proposed in the NPRM. For sections of the rule where we did
not receive substantive comments, those provisions are hereby adopted
as final.
Subpart A--General Provisions
Section 604.2--Applicability
The purpose of this provision was to state early on in the
regulation that is required to comply with this rulemaking, who is
exempt from the rule's requirements, and to set out certain situations
in which this rule does not apply.
One public transportation association noted that ``the draft rule
provides for application to all activities of FTA grantees that are
public transit agencies, without regard to the presence or absence of
federal funding * * *'' We also heard this comment from several public
transit agencies. In addition, one transit agency suggested that this
rulemaking not apply to those that receive a minimal amount of Federal
funds.
Agency Response: We note that in order to be an ``FTA grantee'' a
transit agency has accepted Federal funds from FTA. The commenter
correctly notes that to conclude otherwise would ``exceed FTA's
authority and its stated purpose of protecting private entities from
federally-assisted competition.'' Thus, as stated in the NPRM, this
rulemaking applies to those that receive Federal financial assistance
from FTA.
We do not believe setting a minimum amount of Federal funding to
trigger application of this rule is necessary. A transit agency always
has the option to segregate locally funded and maintained vehicles and
use those vehicles to provide charter service. To be clear, however, it
is not just purchasing a vehicle with Federal dollars that triggers the
application of these requirements. Housing the vehicle in FTA-funded
facilities or using FTA-funded equipment to maintain the vehicle also
triggers application of this rule. A complete segregation is necessary
to avoid the application of the requirements of this rule.
We also received a comment from a state association asking us
whether the charter service regulations apply to tribal nations. Under
our Notice of Funding Availability for the Tribal Transit Program,
published in the Federal Register on August 15, 2006 (71 FR 46959), the
charter service regulation applies to tribal nations under that
program. The charter service regulations also apply to tribes that
receive FTA grants as recipients or subrecipients under other programs.
That being said, however, the final rule provides an exemption for
section 5311 recipients, which encompasses many tribal programs that
use FTA-funded equipment for program purposes (defined as:
``transportation that serves the needs of either human service agencies
or targeted populations (elderly, individuals with disabilities, and/or
low income individuals); this does not include exclusive service for
other groups formed for purposes unrelated to the special needs of the
targeted populations.'').
FTA considered the comments on this subsection, but does not
believe the comments warrant a change to the proposed language, and,
therefore, the language is adopted as proposed.
Section 604.2(c)--Private Charter Exemption
This provision exempts from the rule's coverage private charter
operators who receive Federal financial assistance either directly or
indirectly under 49
[[Page 2332]]
U.S.C. sections 5307, 5309, 5310, 5311, 5316, and 5317, or section 3038
of the Transportation Equity Act for the 21st Century (TEA-21).
The main comment received regarding this subsection stated: ``In
removing private charter operators from its scope, it excludes up to 40
percent of the rural transit network from these rules, thus forcing
half the network to follow rules and procedures that are waived for the
private sector partners.'' Another transit agency stated ``we do not
believe that private charter operators should be treated different from
other organizations that receive Federal funds. Allowing some private
charter operators to not comply with the charter regulation and receive
Federal funds put those private charter operators at a competitive
advantage over other private operators that do not receive Federal
dollars. Either the receipt of Federal funds is an important factor or
it isn't.''
Agency Response: We respond to these comments by noting our
rationale in the NPRM for including this provision: ``The receipt of
funds from the Federal government should not interfere with a private
charter operator's business. This regulation has its genesis in the
protection of the private charter operators from unfair competition by
federally subsidized public transit agencies. To subject private
charter operators to the charter service regulations undermines the
very purpose of these regulations.'' We cite three reasons in support
of this analysis.
First, we think some comments may have confused the many private
not-for-profit agencies that provide public transit service in rural
areas with the private charter operators protected by this rule. It is
not FTA's intent to apply the requirements of the rule differently to
public transit agencies depending on whether they are governmental or
non-governmental entities.
Second, FTA's Over-the-Road Bus Program is specifically designed to
provide Federal assistance to private charter operators so that they
can retrofit their vehicles to make them accessible and comply with the
Americans with Disabilities Act. This is a federally sanctioned
activity, and, thus, to apply the charter regulations would run counter
to this Federal program. The same argument also holds true for those
private charter operators that receive Federal funds under 49 U.S.C.
section 5311(f), which provides a limited amount of Federal support for
running routes in rural areas. The point here is that there are clear
situations under which the Federal government sees a benefit to
providing Federal tax dollars to private charter operators.
Third, public transit agencies may enter into a contract with
private charter operators to purchase transportation services using the
private charter operator's vehicles. The fact that a private charter
operator contracts with a public transit agency should not have the
unintended consequence of preventing the operator from using those
vehicles, or other vehicles in its fleet, to provide charter service.
If a private charter operator, however, provides fixed route public
transportation using federally funded buses or vans under contract to a
transit agency or other public entity such as a State Department of
Transportation, the private charter operator stands in the shoes of the
transit agency and is subject to the charter service regulations in
regard to the use of those FTA-funded vehicles. That private charter
operator, however, would not be prevented from using other vehicles in
its private fleet to provide charter service.
Finally, the comment regarding this section's provisions placing
one private charter operator in a competitive advantage over another
private charter operator strikes us as disingenuous. No private charter
operator raised this issue, and if it truly was a concern, we have to
believe at least one private charter operator would have raised it.
Thus, while FTA rejects the proposed modifications to this section,
we include language to clarify that the charter service regulations do
not apply to private charter operators that receive, directly or
indirectly, Federal financial assistance under the programs listed or
to the non-FTA funded activities of private charter operators that
receive assistance under section 3038 of TEA-21.
Subsection 604.2(e)--Exemption for Transit Agencies
This provision exempts from the charter service regulation
recipients who receive funds under 49 U.S.C. sections 5310, 5316, or
5317 and provide charter service consistent with the Federal program
purpose.
We heard from numerous public transit agencies encouraging us to
expand this provision. The most common request was to expand this
provision to include recipients under 49 U.S.C. section 5311. The
second most common request was to expand the provision to exclude 49
U.S.C. section 5307 recipients that operate 50 or fewer buses in peak
hour service.
Agency Response: The CBNRAC considered the request to expand the
exemption to section 5311 recipients. The private charter caucus
opposed this provision because it believed it would lead to abuse
because there is no effective way to limit those activities. The second
request regarding 5307 recipients is a new one. We considered both
options and the concerns raised with expanding the coverage of this
section.
We believe that this section can be expanded safely to include
recipients of section 5311 funds for two reasons. First, section
604(2)(e) already limits the exception ``to program purposes only.'' We
added a definition of program purposes that states: ``transportation
that serves the needs of either human service agencies or targeted
populations (elderly, individuals with disabilities, and or low income
individuals); this does not include exclusive service for other groups
formed for purposes unrelated to the special needs of these targeted
populations.''
Second, we believe this expansion is appropriate given FTA's
efforts to support coordinated public transit human service
transportation activities. Some of the comments received noted that
without the exemption this provision could have a chilling effect on
those activities, which is something FTA wants to avoid. Thus, limiting
section 5311 recipients'' provision of charter service to program
purposes, as defined in the regulations, provides a limitation on those
services we believe will protect private charter operators. In
addition, the revised enforcement provisions will also provide a
counterbalance to this expansion if it is abused.
We reject the second request--excluding 5307 recipients with 50 or
fewer buses--because the change might unduly weaken the protections
provided by the rule to private charter operators. In an urbanized
area, even one served by a small transit system with 50 or fewer
vehicles, there are more likely to be private charter operators
available than in rural areas. In other instances, the transit system
would be able to provide charter service under other exceptions of the
rule, so this new exception would be unnecessary.
We have therefore amended 604.2(e) to include 49 U.S.C. section
5311 in the list of programs exempted from the requirements of the
charter service regulation when the charter service provided supports
program purposes.
Section 604.2(f)--Emergency Exemption
This proposed provision exempts recipients from the charter service
requirements in the event of a national,
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regional, or local emergency lasting fewer than three business days.
We heard from several public transit agencies regarding the three
day limitation. Many expressed disappointment that the provision would
limit a public transit agency's ability to assist in the event of an
emergency. Others expressed concern that local emergencies are not
included, but could pose an equal amount of danger to the surrounding
community. One example provided was a train derailment where noxious
fumes engulfed the community where public transit is the logical choice
for evacuating the community quickly and efficiently. Another comment
asked why this provision does not include security training exercises.
Agency Response: Considering the concerns raised, we have decided
to amend this section to allow for transit agencies to respond to
declared emergencies. We will add the following language to 604.2(f):
``Actions directly responding to an emergency declared by the
President, Governor, or Mayor or in an emergency requiring immediate
action prior to a formal declaration.'' In addition, we felt it
necessary to provide a time limitation and so we are changing the three
day limit to 45 days. Thus, a transit agency has 45 days to assist with
emergency response before having to report its activity to the
emergency response docket created under subpart D of 49 CFR part 601.
Security training exercises are covered by the emergency preparedness
exemption in section 604.2(d).
Section 604.3--Exemption
This provision sets up a mechanism by which transit agencies may
``opt out'' of the charter service regulations.
We heard from transit agencies that this provision is not
necessary, the certification procedures were burdensome, and there
appears to be no purpose for the affidavit.
Agency Response: While we thought this provision would assist a
public transit agency to clearly and unambiguously state it does not
intend to provide charter services, we are convinced by the comments
that this provision is unnecessary. Therefore, we have removed the
exemption section from the final regulation.
Section 604.4--Definitions
This provision sets out the applicable definitions for this part.
Since the section contains several definitions, we will only discuss
those definitions where the public submitted comments. All other
definitions are adopted as proposed. We also added several new
definitions as a result of changes we made to the regulation based on
the comments we received.
Section 604.3(c)--Definition of ``charter service''
This is a key provision in the charter service regulation. The
definition of charter service identifies what service by public transit
agencies is considered charter service.
Generally, public transit agencies voiced concern that the proposed
definition does not ``recognize the realities of local public
transportation service by having the flexibility to add and modify
service for temporary situations, such as community events and
employers opening temporary facilities.'' A member of the public
submitted a comment that noted the proposed definition ``potentially
undermines coordinated efforts between local governments and risks
decreasing the efficiency and cost-effectiveness of service while
jeopardizing ridership incentives for universities and transit
systems.'' In addition, several transit agencies submitted comments
stating ``while the proposed rulemaking does address the issues raised
in the conference committee report, it also far exceeds what seems to
be the intent of Congress by providing a vague and poorly explained
definition of charter that could have the impact of redefining the very
definition of public transportation.''
In fact, most transit agencies submitted concerns about the
definition not including the term ``exclusive.'' One public
transportation association noted that ``the concept of exclusivity--
often referred to as ``closed door'' service--has been integral to the
definition of charter service for more than 20 years and is necessarily
the primary means of determining whether transportation is public
transportation or a private service.'' A public transit agency warned
that ``the failure to include exclusivity in the charter definition has
the potential to change the definition of public transportation.'' One
airport ground transportation association requested that ``the proposed
federal definition of charter service not supersede local state, city
and airport regulatory definitions currently in place for private motor
carriers of passengers to and from airports by maintaining the concept
of exclusivity.''
Some public transit agencies offered alternatives to the proposed
definition of charter service. A Midwestern city provided the American
Bus Association's quick reference guide on the definitions of charter,
mass transportation, and sightseeing. Three members of the public
suggested that the definition should be ``a point to point service that
is not open to the public, and not of a routine nature.'' An air
transport company recommended that the definition include ``at a fixed
charge for a motor vehicle.'' An east coast public transit authority
set forth the following indicia of charter service: ``for the sole use
of a distinct group of people; routing and frequency of service solely
determined by those people using the service or their sponsor; not open
to the general public; identification or affiliation required to board;
one-time, nonrecurring event, with no regular pattern; and service not
on a pre-published schedule or Web site.''
We also heard from public transit agencies that the examples
included in the definition of charter service should be removed.
Several public transit agencies stated the examples were unclear and
inconsistent. One east coast public transit association noted that
``there is no simple, rigid template that can simply and routinely be
applied to every situation to determine whether or not a service is or
is not mass transit. Attempting to impose one at the federal level will
inevitably result in a great disservice to the public at large.
However, reasonable and fair guidelines would be appropriate and useful
to all involved parties.''
From the private sector side, we heard from two private charter
operator coalitions regarding the definition of charter service. They
stated that while the CBNRAC did not reach consensus on the definition,
the parties did agree that ``charter service has three components: (1)
Transportation of a group of persons pursuant to a single contract with
a third party; (2) a fixed charge; and (3) according to an itinerary
determined by someone other than the public transit agency.'' In
addition, the coalitions urged FTA to not ``impose a black or white
approach to defining charter service, but should continue to look at
the intent of the service and whom the service is designed to
benefit.'' They also noted that the lack of a written contract should
not be dispositive in determining that service is charter service. One
of the coalitions recommended a definition of charter service as
``providing transportation service, using buses or vans, principally to
benefit a group of riders with mutual purpose and destinations.'' This
association also questioned the need to indicate who controls the
service as it may conflict with interpretations and the intention of
the rules: ``Who `controls' the itinerary has certainly been an
interpretation recipients have long abused, particularly in special
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events.'' This association also recommended that ``fixed charge''
should be removed because it is often abused.
Agency Response: By far, this section received the most comments.
Since the CBNRAC could not reach a consensus on the definition of
charter service, we also received comments from several of the
committee members regarding our proposed definition. Considering all of
the comments received regarding the definition of charter service, we
decided to shorten and simplify the definition, while maintaining
flexibility in determining the intent of the charter service.
First, we added back the concept of exclusivity to the definition
of charter service. In the past, this word has caused problems because
a few public transit agencies have used the term as a loophole to avoid
the requirements of this rule. We address this issue by adding a
definition of ``exclusive''--service that a reasonable person would
conclude is intended to exclude members of the public--to the list of
definitions. Further while we do not agree that a 20 year history is
reason enough to add the term exclusive back in the definition, we do
believe that exclusivity is a good indication of intent to perform
charter service.
Second, we removed all of the examples included in the definition
of charter service. Instead, we provide factors that we will consider
in determining the intent of the service. We also believe that this
revised definition will allow transit agencies the flexibility needed
to provide public transportation to address traffic mitigation
associated with an event, as well as being able to serve community-
based public transportation.
Third, we make clear in the definition that it does not apply to
demand response services provided to an individual. We also provide a
definition of ``demand response,'' which is discussed in the next
section.
Finally, we have added a provision to the definition of charter
service to address events that are limited in duration and for which
the public transit agency charges a premium fare or for which a third
party pays for the service in whole or in part. While the new
definition does not prevent a public transit agency from establishing,
on its own, temporary or irregular routes to respond to community
demands, we believe that the nature of such service should be to
fulfill a public purpose. Thus, the definition of charter service
includes service by a public transit that is irregular or on a limited
basis for a premium fare that is greater than the usual or customary
fixed route fare or service for which a third party pays all or part of
the costs for the service. We believe service that fits in either of
those categories represents an opportunity for private sector
participation, and, therefore, if the public transit agency wishes to
provide such service it must give prior notification to registered
charter providers in its geographic service area.
Section 604.3(g)--Definition of ``demand response''
This section is new and is based on comments we receiving asking us
to define the term as used in the definition of ``charter service.''
We have taken the definition of ``demand response'' from our New
Freedom Circular, which states: ``any non-fixed route system of
transporting individuals that requires advanced scheduling by a
customer, including services provided by public entities, nonprofits,
and private providers.''
Section 604.3(h)--Definition of ``interested party''
This provision defines who is an interested par