Agency Information Collection (Generic VHA Customer Satisfaction Surveys) Under OMB Review, 1400 [E8-65]

Download as PDF pwalker on PROD1PC71 with NOTICES 1400 Federal Register / Vol. 73, No. 5 / Tuesday, January 8, 2008 / Notices SUMMARY: The Veterans Health Administration (VHA) is announcing an opportunity for public comment on the proposed collection of certain information by the agency. Under the Paperwork Reduction Act (PRA) of 1995, Federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information, including each proposed extension of a currently approved collection, and allow 60 days for public comment in response to the notice. This notice solicits comments on information needed to process a claimant’s civil rights discrimination complaint. DATES: Written comments and recommendations on the proposed collection of information should be received on or before March 10, 2008. ADDRESSES: Submit written comments on the collection of information through www.Regulations.gov; or to Mary Stout, Veterans Health Administration (193E1), Department of Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 20420 or e-mail: mary.stout@va.gov. Please refer to ‘‘OMB Control No. 2900–0662’’ in any correspondence. During the comment period, comments may be viewed online through the Federal Docket Management System (FDMS) at www.Regulations.gov. FOR FURTHER INFORMATION CONTACT: Mary Stout at (202) 461–5867 or FAX (202) 273–9381. SUPPLEMENTARY INFORMATION: Under the PRA of 1995 (Pub. L. 104–13; 44 U.S.C. 3501–3521), Federal agencies must obtain approval from OMB for each collection of information they conduct or sponsor. This request for comment is being made pursuant to Section 3506(c)(2)(A) of the PRA. With respect to the following collection of information, VHA invites comments on: (1) Whether the proposed collection of information is necessary for the proper performance of VHA’s functions, including whether the information will have practical utility; (2) the accuracy of VHA’s estimate of the burden of the proposed collection of information; (3) ways to enhance the quality, utility, and clarity of the information to be collected; and (4) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or the use of other forms of information technology. Title: Civil Rights Discrimination Complaint, VA Form 10–0381. OMB Control Number: 2900–0662. Type of Review: Extension of a currently approved collection. VerDate Aug<31>2005 17:32 Jan 07, 2008 Jkt 214001 Abstract: Veterans and other VHA customers who believe that their civil rights were violated by agency employees while receiving medical care or services in VA medical centers, or institutions such as state homes receiving federal financial assistance from VA, complete VA Form 10–0381 to file a formal complaint of the alleged discrimination. Affected Public: Individuals or households. Estimated Total Annual Burden: 46 hours. Estimated Average Burden per Respondent: 15 minutes. Frequency of Response: On occasion. Estimated Number of Respondents: 183. Dated: December 28, 2007. By direction of the Secretary. Denise McLamb, Program Analyst, Records Management Service. [FR Doc. E8–64 Filed 1–7–08; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900–0570] Agency Information Collection (Generic VHA Customer Satisfaction Surveys) Under OMB Review Veterans Health Administration, Department of Veterans Affairs. ACTION: Notice. AGENCY: SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995 (44 U.S.C. 3501–21), this notice announces that the Veterans Health Administration (VHA), Department of Veterans Affairs, will submit the collection of information abstracted below to the Office of Management and Budget (OMB) for review and comment. The PRA submission describes the nature of the information collection and its expected cost and burden and includes the actual data collection instrument. DATES: Comments must be submitted on or before February 7, 2008. ADDRESSES: Submit written comments on the collection of information through www.Regulations.gov; or to VA’s OMB Desk Officer, OMB Human Resources and Housing Branch, New Executive Office Building, Room 10235, Washington, DC 20503 (202) 395–7316. Please refer to ‘‘OMB Control No. 2900– 0570’’ in any correspondence. FOR FURTHER INFORMATION OR A COPY OF THE SUBMISSION CONTACT: Denise PO 00000 Frm 00087 Fmt 4703 Sfmt 4703 McLamb, Records Management Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 20420, (202) 461–7485, FAX (202) 273–0443 or e-mail: denise.mclamb@mail.va.gov. Please refer to ‘‘OMB Control No. 2900–0570.’’ SUPPLEMENTARY INFORMATION: Title: Generic Clearance for the Veterans Health Administration Customer Satisfaction Surveys. OMB Control Number: 2900–0570. Type of Review: Extension of a currently approved collection. Abstract: VA uses customer satisfaction surveys to obtain its patients perception on the type and quality of healthcare services they need and their satisfaction with existing services. The data collected will be used to improve the quality of healthcare services. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The Federal Register Notice with a 60-day comment period soliciting comments on this collection of information was published on October 11, 2007, at page 57997. Affected Public: Individuals or households. Estimated Annual Burden: a. Ad Hoc Facilities Surveys (VA Medical Facilities) and Special Emphasis Programs Conducted at Headquarters—29,455 hours. b. Pre-approved Local Facilities Surveys (VA Medical Facilities)—95,892 hours. Estimated Average Burden per Respondent: c. Special Emphasis Programs Conducted at Headquarters—10.71 minutes. d. Local Facilities Surveys (VA Medical Facilities)—8 minutes. Frequency of Response: On occasion. Estimated Number of Respondents: a. Ad Hoc Facilities Surveys (VA Medical Facilities) and Special Emphasis Programs Conducted at Headquarters—165,012. b. Pre-approved Local Facilities Surveys (VA Medical Facilities)— 720,785. Dated: December 28, 2007. By direction of the Secretary. Denise McLamb, Program Analyst, Records Management Service. [FR Doc. E8–65 Filed 1–7–08; 8:45 am] BILLING CODE 8320–01–P E:\FR\FM\08JAN1.SGM 08JAN1

Agencies

[Federal Register Volume 73, Number 5 (Tuesday, January 8, 2008)]
[Notices]
[Page 1400]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-65]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0570]


Agency Information Collection (Generic VHA Customer Satisfaction 
Surveys) Under OMB Review

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995 
(44 U.S.C. 3501-21), this notice announces that the Veterans Health 
Administration (VHA), Department of Veterans Affairs, will submit the 
collection of information abstracted below to the Office of Management 
and Budget (OMB) for review and comment. The PRA submission describes 
the nature of the information collection and its expected cost and 
burden and includes the actual data collection instrument.

DATES: Comments must be submitted on or before February 7, 2008.

ADDRESSES: Submit written comments on the collection of information 
through www.Regulations.gov; or to VA's OMB Desk Officer, OMB Human 
Resources and Housing Branch, New Executive Office Building, Room 
10235, Washington, DC 20503 (202) 395-7316. Please refer to ``OMB 
Control No. 2900-0570'' in any correspondence.

FOR FURTHER INFORMATION OR A COPY OF THE SUBMISSION CONTACT: Denise 
McLamb, Records Management Service (005R1B), Department of Veterans 
Affairs, 810 Vermont Avenue, NW., Washington, DC 20420, (202) 461-7485, 
FAX (202) 273-0443 or e-mail: denise.mclamb@mail.va.gov. Please refer 
to ``OMB Control No. 2900-0570.''

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Veterans Health Administration 
Customer Satisfaction Surveys.
    OMB Control Number: 2900-0570.
    Type of Review: Extension of a currently approved collection.
    Abstract: VA uses customer satisfaction surveys to obtain its 
patients perception on the type and quality of healthcare services they 
need and their satisfaction with existing services. The data collected 
will be used to improve the quality of healthcare services.
    An agency may not conduct or sponsor, and a person is not required 
to respond to a collection of information unless it displays a 
currently valid OMB control number. The Federal Register Notice with a 
60-day comment period soliciting comments on this collection of 
information was published on October 11, 2007, at page 57997.
    Affected Public: Individuals or households.
    Estimated Annual Burden:
    a. Ad Hoc Facilities Surveys (VA Medical Facilities) and Special 
Emphasis Programs Conducted at Headquarters--29,455 hours.
    b. Pre-approved Local Facilities Surveys (VA Medical Facilities)--
95,892 hours.
    Estimated Average Burden per Respondent:
    c. Special Emphasis Programs Conducted at Headquarters--10.71 
minutes.
    d. Local Facilities Surveys (VA Medical Facilities)--8 minutes.
    Frequency of Response: On occasion.
    Estimated Number of Respondents:
    a. Ad Hoc Facilities Surveys (VA Medical Facilities) and Special 
Emphasis Programs Conducted at Headquarters--165,012.
    b. Pre-approved Local Facilities Surveys (VA Medical Facilities)--
720,785.

    Dated: December 28, 2007.

    By direction of the Secretary.
Denise McLamb,
Program Analyst, Records Management Service.
 [FR Doc. E8-65 Filed 1-7-08; 8:45 am]
BILLING CODE 8320-01-P
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