Office of the Assistant Secretary for Administration and Management; Program Support Center; Statement of Organization, Functions, and Delegations of Authority, 67306-67308 [07-5846]

Agencies

• DEPARTMENT OF HEALTH AND HUMAN SERVICES

[Federal Register Volume 72, Number 228 (Wednesday, November 28, 2007)]
[Notices]
[Pages 67306-67308]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 07-5846]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES


Office of the Assistant Secretary for Administration and 
Management; Program Support Center; Statement of Organization, 
Functions, and Delegations of Authority

    Part P, Statement of Organization, Functions, and Delegations of 
Authority for the Department of Health and Human Services, Office of 
the Assistant Secretary for Administration and Management (AJ), Program 
Support Center (P), as last amended at 68 FR 69411-12, dated December 
12, 2003 is being amended to reflect changes in Chapter PG, ``Federal 
Occupational Health Service (FOHS).'' This amendment realigns FOHS 
functions to increase efficiency, effectiveness, and management 
controls.
    I. Under Chapter PG, ``Federal Occupational Health Service'' (PG), 
delete the functions entirely and replace with the following:
    Section PEK.00 Mission. The mission of the Federal Occupational 
Health Service (FOHS) is to improve the health, safety, and 
productivity of the Federal workforce through the provision of 
comprehensive, high-quality, customer-focused occupational health 
services in strategic partnership with Federal agencies nation-wide. 
The services provided include health and wellness programs, employee 
assistance, work/life, and environmental health and safety services. 
The services that FOHS provided include consultations to agency 
management, program design to meet customer needs, service provider 
selection, direct provision of services, and program oversight and 
evaluation.
    Section PEK.10 Organization. FOHS is headed by a Director who 
reports to the Deputy Assistant Secretary for Program Support, and 
includes the following components:
    1. Office of the Director (PGA).
    2. Division of Clinical Services (PGB).
    3. Division of Employee Assistance Program Services (PGC).
    4. Division of Environmental Health Services (PGE).
    5. Division of Administration and Resource Management (PGF).
    6. Division of Business Development (PGG).
    Section PEK.20 Functions.

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    1. Office of the Director (PGA): The Office of the Director 
provides executive leadership, policy, guidance and supervision to all 
FOHS components. It performs the following functions:
    a. Ensures that the delivery of a comprehensive occupational health 
program is driven by quality standards;
    b. Provides leadership to a multi-customer, competitive, fee for 
service, cost centered organizations;
    c. Evaluates effective program and consultation to Federal managers 
concerning management and delivery of occupational health programs;
    d. Provides nationwide assistance in planning, implementing and 
monitoring health programs for Federal agencies on are reimbursable 
basis including improved environmental, educational, promotional, 
clinical, information management, and managerial services;
    e. Provides leadership and management for improved business 
results;
    f. Promotes workforce productivity and reduces absenteeism, lost 
time, and related Federal liability through executive guidance and 
management;
    g. Maintains relationships with health officials in other Federal 
agencies and private organizations; and
    h. Participates in policy and program development and 
implementation for FOHS components.
    2. Division of Clinical Services (PGB): The Division of Clinical 
Services (DCS) designs and delivers comprehensive occupational health 
and clinical services throughout the Nation to assist client agencies 
to improve and maintain the physical health of their workforce and to 
meet regulatory compliance standards regarding occupational health. It 
performs the following functions:
    a. Provides services aimed at promoting healthy work and lifestyle 
habits and detecting and intervening in those conditions which are 
deleterious to wellness and productivity;
    b. Adopts standards of practice, protocols, and procedures by which 
clinical services are provided that meet the highest standards 
established by professional bodies representing appropriate clinical 
disciplines;
    c. Maintains a formal, written system of ancillary program policies 
to ensure that clinical services are delivered to all clients in 
accordance with interagency agreements, regardless of location or 
actual provider of service;
    d. Conducts periodic reviews and program audits, and uses 
performance improvement techniques to assure that the highest quality 
clinical services are delivered in a compliant, effective, efficient, 
and consistent manner;
    e. Conducts applied research, training, and demonstration projects 
to address clinical needs, including specific programs requested by 
clients;
    f. Designs and delivers customized programs and services including 
facility and workplace designs for clients with special needs;
    g. Develops methods for evaluation of clinical services and 
conducts such evaluations on a regular basis;
    h. Maintains clinical services information and records; and
    i. Assures that all clinical consultation and services have been 
fully reimbursed by customers.
    3. Division of Employee Assistance Program Services (PGC): The 
Division of Employee Assistance Program Services (DEAPS) designs and 
delivers comprehensive employee assistance program (EAP) services 
throughout the Nation to assist clients with a spectrum of personal 
problems and workplace issues affecting workplace functioning and 
productivity. It performs the following functions:
    a. Provides services aimed at promoting healthy work and lifestyle 
habits and preventing, detecting and intervening in those conditions 
that are deleterious to wellness and productivity;
    b. Adopts standards of practice, protocols, and procedures by which 
EAP services are provided that meet the highest standards established 
by professional bodies representing appropriate EAP disciplines;
    c. Maintains a formal, written system of ancillary program policies 
to ensure that EAP services are delivered to all clients in accordance 
with interagency agreements, regardless of location or actual provider 
of service;
    d. Conducts periodic reviews and program audits, and uses 
performance improvement techniques to assure that the highest quality 
EAP services are delivered in a compliant, effective, efficient, and 
consistent manner;
    e. Conducts analyses, trainings, and demonstration projects to 
address EAP needs, including specific programs requested by clients;
    f. Develops and implements methods for evaluation of EAP services;
    g. Maintains EAP services information and records; and
    h. Assures that all EAP services have been fully reimbursed by 
customers.
    4. Division of Environmental Health Services (PGE): The Division of 
Environmental Health Services (DEHS) designs and delivers comprehensive 
occupational and environmental health (OEH) services throughout the 
Nation to assist clients with the complete spectrum of OEH issues and 
concerns. It performs the following functions:
    a. Provides services aimed at promoting healthy and safe work 
environments and conditions and detecting and intervening in those 
conditions which are deleterious to the safety and health of the 
Federal workforce;
    b. Provides consultation and services relative to the 
identification, evaluation and control of exposure to chemical, 
biological, physical, radiological, dust and/or safety hazards in 
Federal facilities, operations, and workplaces;
    c. Adopts standards of practice, protocols, and procedures by which 
OEH services are provided that meet the highest standards established 
by professional bodies representing appropriate OEH disciplines;
    d. Maintains a formal, written system of ancillary program 
protocols and policies to ensure that OEH services are delivered to all 
agencies and programs in accordance with established procedures and 
interagency agreements;
    e. Conducts periodic technical and administrative reviews and 
program audits to assure that the highest quality OEH services are 
delivered in a cost-effective, efficient, and consistent manner;
    f. Conducts applied research, training, and demonstration projects 
to address Federal OEH needs and designs specialized OEH programs for 
clients based on individual agency needs;
    g. Develops methods for evaluation of OEH services and conducts 
such evaluations on request;
    h. Maintains OEH service information and administrative and 
technical records; and
    i. Assures that all consultation and services have been fully 
reimbursed by customers.
    5. Division of Administration and Resource Management (PGF): The 
Division of Administration and Resource Management (DARM) oversees all 
budgeting, finance, contracting, human resources, and administrative 
activities for FOHS. It performs the following functions:
    a. Provides administration of and expertise to FOHS regarding 
finance, budgeting, human capital, business technology support, 
operations support, strategic planning, and performance measurement;
    b. Develops, tests, installs, and operates business applications 
needed to support FOHS services under agreements with its customer 
Federal agencies;
    c. Effectively and efficiently recruits, develops, retains, and 
strategically manages FOHS workforce;

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    d. Initiates, manages, and oversees all contracts and other 
procurements for FOHS;
    e. Develops and operates shared services for contracting, cost 
comparison, analysis, and program formulation;
    f. Implements and enforces rigorous internal management controls to 
ensure accountability of resources;
    g. Plans, develops, and monitors policy;
    h. Monitors, evaluates, and recommends enhancements base on 
customer satisfaction instruments and data;
    i. Maintains information and administrative and technical records; 
and
    j. Provides oversight for all aspects of customer billing and 
ensures that all consultations and services have been fully reimbursed 
by customers.
    6. Division of Business Development (PGG): The Division of Business 
Development (DBD) oversees all agreement activity, business growth, and 
customer satisfaction within FOHS. It performs the following functions:
    a. Provides oversight for all account management activities across 
FOHS product divisions and directly interfaces as the primary point of 
contact between Federal agency representatives and FOHS;
    b. Provides services aimed at delivering superior customer service 
between FOHS and its Federal agency customers;
    c. Develops and utilizes standardized and centralized processes for 
account management, customer service and business development that 
promote cost efficiencies and facilitate systematic and consistent 
application of business practices across the organization;
    d. Responds to business growth opportunities and requests for 
proposals;
    e. Develops public relations and marketing plans to include market 
analysis, forecasting of contract opportunities, procurement and 
contract analysis, agency profiles including assessment of 
demographics, occupational health needs, and business case analyses;
    f. Presents an array of occupational health solutions and services 
to assist Federal agencies to meet their occupational health and safety 
needs;
    g. Provides responsive customer service, including assessment of 
customer satisfaction and compliant resolution; and
    h. Assures that all consultation and services have been fully 
reimbursed by customers.
    III. Continuation of Policy: Except as inconsistent with this 
reorganization, all statements of policy and interpretations with 
respect to the functions contained in this reorganization, heretofore 
issued and in effect prior to the date of this reorganization, are 
continued in full force and effect.
    IV. Delegation of Authority: All delegations and re-delegations of 
authority previously made to officials and employees of the affected 
organizational components will continue in them or their successors 
pending further re-delegation, provided they are consistent with this 
reorganization.
    V. Funds, Personnel and Equipment: Transfer of organizations and 
functions affected by this reorganization shall be accompanied by 
direct and support funds, positions, personnel, records, equipments, 
supplies and other sources.

    Dated: November 14, 2007.
Joe W. Ellis,
Assistant Secretary for Administration and Management.
[FR Doc. 07-5846 Filed 11-27-07; 8:45 am]
BILLING CODE 4168-17-M