Public Information Collection Requirement Submitted to OMB for Review and Approval, 44535-44537 [E7-15452]
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sroberts on PROD1PC70 with NOTICES
Federal Register / Vol. 72, No. 152 / Wednesday, August 8, 2007 / Notices
required by the Paperwork Reduction
Act of 1995, Public Law 104–13. An
agency may not conduct or sponsor a
collection of information unless it
displays a currently valid control
number. No person shall be subject to
any penalty for failing to comply with
a collection of information subject to the
Paperwork Reduction Act (PRA) that
does not display a valid control number.
Comments are requested concerning (a)
whether the proposed collection of
information is necessary for the proper
performance of the functions of the
Commission, including whether the
information shall have practical utility;
(b) the accuracy of the Commission’s
burden estimate; (c) ways to enhance
the quality, utility, and clarity of the
information collected; and (d) ways to
minimize the burden of the collection of
information on the respondents,
including the use of automated
collection techniques or other forms of
information technology.
DATES: Written Paperwork Reduction
Act (PRA) comments should be
submitted on or before September 7,
2007. If you anticipate that you will be
submitting comments, but find it
difficult to do so within the period of
time allowed by this notice, you should
advise the contacts listed below as soon
as possible.
ADDRESSES: Direct all PRA comments to
Jasmeet K. Seehra, Office of
Management and Budget (OMB), Room
10236 NEOB, Washington, DC 20503,
(202) 395–3123, or via fax at (202) 395–
5167 or via Internet at
Jasmeet_K._Seehra@omb.eop.gov and to
Cathy Williams, Federal
Communications Commission, Room 1–
C823, 445 12th Street, SW., Washington,
DC or via Internet at
Cathy.Williams@fcc.gov.
If you would like to obtain or view a
copy of this information collection, you
may do so by visiting the FCC PRA Web
page at: https://www.fcc.gov/omd/pra.
FOR FURTHER INFORMATION CONTACT: For
additional information or copies of the
information collection(s), contact Cathy
Williams at (202) 418–2918 or via the
Internet at PRA@fcc.gov.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060–0937.
Title: Establishment of a Class A
Television Service, MM Docket No. 00–
10.
Form Number: Not applicable.
Type of Review: Extension of a
currently approved collection.
Respondents: Business or other forprofit entities.
Number of Respondents: 560.
Estimated Time per Response: 0.017—
52 hours.
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19:14 Aug 07, 2007
Jkt 211001
Frequency of Response:
Recordkeeping requirement; On
occasion reporting requirement;
Quarterly reporting requirement; Third
party disclosure requirement.
Total Annual Burden: 263,168 hours.
Total Annual Cost: $1,295,500.
Nature of Response: Required to
obtain or retain benefits.
Confidentiality: No need for
confidentiality required.
Privacy Impact Assessment: No
impact(s).
Needs and Uses: On November 29,
1999, the Community Broadcasters
Protection Act of 1999 (CBPA), Pub. L.
No. 106–113, 113 Stat. Appendix I at
pp. 1501A–594–1501A–598 (1999),
codified at 47 U.S.C. 336(f), was
enacted. That legislation provided that a
low power television (LPTV) licensee
should be permitted to convert the
secondary status of its station to the new
Class A status, provided it can satisfy
certain statutorily-established criteria.
The CBPA directs that Class A licensees
be subject to the same license terms and
renewal standards as full-power
television licenses and that Class A
licensees be accorded primary status as
television broadcasters as long as they
continue to meet the requirements set
forth in the statute for a qualifying low
power station. The CBPA sets out
certain certification and application
procedures for LPTV licensees seeking
Class A designation, prescribes the
criteria LPTV licensees must meet to be
eligible for Class A licenses, and
outlines the interference protection
Class A applicants must provide to
analog, digital, LPTV and TV translator
stations.
The CBPA directs that Class A
stations must comply with the operating
requirements for full-service television
broadcast stations. Therefore, beginning
on the date of its application for a Class
A license and thereafter, a station must
be ‘‘in compliance’’ with the
Commission’s operating rules for fullservice television stations, contained in
47 CFR part 73.
Federal Communications Commission.
Marlene H. Dortch,
Secretary.
[FR Doc. E7–15451 Filed 8–7–07; 8:45 am]
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44535
FEDERAL COMMUNICATIONS
COMMISSION
Public Information Collection
Requirement Submitted to OMB for
Review and Approval
August 1, 2007.
SUMMARY: The Federal Communications
Commission, as part of its continuing
effort to reduce paperwork burden,
invites the general public and other
Federal agencies to take this
opportunity to comment on the
following information collection, as
required by the Paperwork Reduction
Act of 1995, Public Law 104–13. An
agency may not conduct or sponsor a
collection of information unless it
displays a currently valid control
number. No person shall be subject to
any penalty for failing to comply with
a collection of information subject to the
Paperwork Reduction Act (PRA) that
does not display a valid control number.
Comments are requested concerning (a)
whether the proposed collection of
information is necessary for the proper
performance of the functions of the
Commission, including whether the
information shall have practical utility;
(b) the accuracy of the Commission’s
burden estimate; (c) ways to enhance
the quality, utility, and clarity of the
information collected; and (d) ways to
minimize the burden of the collection of
information on the respondents,
including the use of automated
collection techniques or other forms of
information technology.
DATES: Written Paperwork Reduction
Act (PRA) comments should be
submitted on or before September 7,
2007. If you anticipate that you will be
submitting comments, but find it
difficult to do so within the period of
time allowed by this notice, you should
advise the contacts listed below as soon
as possible.
ADDRESSES: Direct all PRA comments to
Jasmeet K. Seehra, Office of
Management and Budget (OMB), Room
10236 NEOB, 725 17th Street, NW.,
Washington, DC 20503, (202) 395–3123,
or via fax at (202) 395–5167 or via
Internet at
Jasmeet_K._Seehra@omb.eop.gov and to
Cathy Williams, Federal
Communications Commission, Room 1–
C823, 445 12th Street, SW., Washington,
DC.
If you would like to obtain or view a
copy of this information collection, you
may do so by visiting the FCC PRA Web
page at: https://www.fcc.gov/omd/pra.
FOR FURTHER INFORMATION CONTACT: For
additional information or copies of the
information collection(s), contact Cathy
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44536
Federal Register / Vol. 72, No. 152 / Wednesday, August 8, 2007 / Notices
Williams at (202) 418–2918 or via the
Internet at PRA@fcc.gov.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060–0874.
Title: Consumer Complaint Forms,
FCC Form 475–B and FCC Form 2000.
Form No.: FCC Forms 475–B; 2000–A,
2000–B, 2000–C, 2000–D, 2000–E, and
2000–F.
Type of Review: Revision of a
currently approved collection.
Respondents: Individuals or
households; Business and other forprofit entities; Not-for-profit
Institutions.
Number of Respondents: 1,330,108
(FCC Forms 475–B: 1,271,332; 2000A
through 2000F: 58,776).
Estimated Time per Response: 15
minutes per form for the Form 475–B;
30 minutes per form for the Form 2000.
Frequency of Response: On occasion
reporting requirement.
Obligation to Respond: Voluntary.
Total Annual Burden: 347,221 (FCC
Forms 475–B: 317,833 hours; 2000A
through 2000F: 29,388 hours).
Total Annual Costs: $0.
Nature and Extent of Confidentiality:
Confidentiality is an issue to the extent
that individuals and households
provide personally identifiable
information, which is covered under the
FCC’s system of records notice (SORN),
FCC/CGB–1, ‘‘Informal Complaints and
Inquiries.’’
Privacy Act Impact Assessment: Yes.
The Privacy Impact Assessment was
completed on June 28, 2007. It may be
reviewed at: https://www.fcc.gov/omd/
privacyact/
Privacy_Impact_Assessment.html.
Needs and Uses: Section 208(a) of the
Communications Act of 1934, as
amended, authorizes complaints by any
‘‘person complaining of anything done
or omitted to be done by any common
carrier’’ subject to the provisions of the
Act. Section 208(a) further states that, if
a carrier does not satisfy a complaint or
there appears to be any reasonable
ground for investigating the complaint,
the Commission shall ‘‘investigate the
matters complained of in such manner
and by such means as it shall deem
proper.’’ Although the Act does not
discuss how the Commission should
treat complaints against non-common
carriers for violations of the Act or
Commission rules, the Commission
investigates such complaints in a
manner similar to how it treats those
against common carriers.
Currently, the Commission has
specific complaint forms for the
unauthorized conversion of a person’s
telephone service (‘‘slamming’’) (FCC
Form 501), the broadcast of indecent,
VerDate Aug<31>2005
19:14 Aug 07, 2007
Jkt 211001
obscene, or profane material (FCC Form
475B), and the unlawful telemarketing,
‘‘junk faxing,’’ or e-mail messaging to a
wireless device (FCC Form 1088). The
current FCC Form 475 is used for all
other types of complaints, although, as
currently drafted, it is predominately
oriented toward common carrier
complaints.
The proposed FCC Form 2000
replaces current FCC Form 475,
providing greater clarity and ease of use
by separating the various complaint
subject areas into separate subparts
tailored to each subject. The Internetbased version of FCC Form 2000 first
asks for the complainant’s contact
information, including name, address,
telephone number, and e-mail address;
then presents a ‘‘gateway’’ question to
determine the general topic of the
complaint: (1) Deceptive or unlawful
advertising or marketing; (2) billing,
privacy, or service quality; (3) disability
access;
(4) emergency or public safety; (5)
general media issues; or (6) other
complaints. As described below, the
form provides examples of the types of
issues covered by each topic. After the
complainant answers this question, the
form asks additional questions geared to
the specific type of violation reported.
The form poses certain mandatory
threshold questions that must be
answered for the Commission to
determine whether a violation has
occurred. It also provides space for
complainants to provide additional
information and details that may be
necessary or helpful to the Commission
in investigating the complaint.
In printed format, FCC Form 2000
will have six subparts, one for each area
described above.
Each subpart of the printable version
of FCC Form 2000 consolidates the
complainant’s personal information
with detailed questions about the
specific violations alleged by the
complainant.
The following descriptions of FCC
Form 2000A, 2000B, 2000C, 2000D,
2000E and 2000F, therefore, refer to the
printable subparts of FCC Form 2000.
FCC Form 2000A, Deceptive or
Unlawful Advertising or Marketing
Complaint. This form would be used if
the complainant alleges deceptive or
otherwise unlawful advertising or
marketing by communications
companies, including common carriers,
broadcasters, and cable and satellite
service providers. The consumer
protection issues covered by this form
include deceptive advertising by
telephone companies, wireless service
providers, or Internet access service
providers, as well as subliminal
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advertising on radio or television, illegal
advertisements on non-commercial
educational television or radio stations,
and excessive or otherwise unlawful
commercials during children’s
television programming.
FCC Form 2000B, Billing, Privacy, or
Service Quality Complaint. This form
would be used if the complainant
alleges billing, privacy, or service
quality issues with a telephone
company or wireless provider. The
consumer protection issues covered by
this form include complaints about the
quality or availability of service by a
telephone company, wireless provider,
or Internet access service provider,
including complaints that a telephone
company or wireless provider is not
allowing the complainant to keep his or
her telephone number after changing
service providers. Complainants also
would use this form for complaints
about the unauthorized disclosure of
calling records by telephone companies
or wireless providers.
FCC Form 2000C, Disability Access
Complaint. This form would be used for
complaints about disability access, e.g.,
issues with Telecommunications Relay
Service (TRS), closed captioning, or the
accessibility of emergency information.
This form would also be used for
complaints about the accessibility of
telecommunications equipment and
services such as the compatibility of
hearing aids with both wireless and
wireline telephone equipment.
FCC Form 2000D, Emergency or
Public Safety Complaint. This form
would be used for complaints regarding
problems with communications
companies about emergency or public
safety issues. This form would be used
for complaints about the quality or
availability of Enhanced 911 service,
interference with emergency/public
safety communications or devices, radio
tower problems (lighting, fencing,
painting), Emergency Alert System
(EAS) problems, and cable signal
leakage.
FCC Form 2000E, Media (General)
Complaint. This form would be used for
complaints alleging misconduct by
radio or television stations, cable
systems, or satellite operators. This form
would cover a broad spectrum of
complaints, including those alleging
unfair contests, hoaxes, payola or
sponsorship identification problems,
news distortion, unauthorized or pirate
broadcasters, and the broadcast of
telephone conversations without prior
notice.
FCC Form 2000F, Other
Communications Complaint Not
Covered by Form 2000A through Form
2000E.
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Federal Register / Vol. 72, No. 152 / Wednesday, August 8, 2007 / Notices
sroberts on PROD1PC70 with NOTICES
This form would be used for
complaints that do not come within the
scope of any of the other subparts of
FCC Form 2000. Some of the areas
covered by this form would be
interference to non-emergency services
or communications, such as garage door
openers or home appliances, as well as
amateur or Citizens Band (CB) radio
issues.
FCC Form 2000 will allow the
Commission to collect detailed
information from complainants
concerning possible violations of the
Act and the Commission’s rules, which
will enable the Commission to
investigate such allegations more
efficiently and to initiate enforcement
actions against violators as appropriate.
By collecting complaint information in
a single, comprehensive template, the
form will provide a standardized way
for complainants to provide their
information, thus reducing the need for
further documentation or questions
from FCC investigators to determine
whether violations have occurred. This
approach will ensure that complainants
present their information in a way that
maximizes the FCC’s ability to take
enforcement action against violators and
protects complainants from violations
that are unjust, unreasonable, and
potentially hazardous to life and
property. Additionally, FCC Form
2000’s format reduces the need for
complainants to compose narratives
with all the information necessary for
the Commission to begin an
investigation, principally by including
fields for and examples of the
information most commonly needed for
investigations of the most common
types of violations. The form will allow
the Commission to gather and review
this information more efficiently. The
information collected by FCC Form
2000 may ultimately become the
foundation for enforcement actions and/
or rulemaking proceedings, as
appropriate.
FCC Form 475–B, Obscene, Profane,
and Indecent Complaint Form. This
form is used by consumers to lay out
precisely their complaint(s) and issue(s)
concerning the practices of the
communications entities, which
consumers believe may have aired
obscene, profane, and/or indecent
programming. FCC Form 475–B will
remain unchanged.
Federal Communications Commission.
Marlene H. Dortch,
Secretary.
[FR Doc. E7–15452 Filed 8–7–07; 8:45 am]
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FEDERAL COMMUNICATIONS
COMMISSION
Notice of Public Information
Collection(s) Being Submitted for
Review to the Office of Management
and Budget
July 31, 2007.
SUMMARY: The Federal Communications
Commission, as part of its continuing
effort to reduce paperwork burden
invites the general public and other
Federal agencies to take this
opportunity to comment on the
following information collection(s), as
required by the Paperwork Reduction
Act (PRA) of 1995, Public Law 104–13.
An agency may not conduct or sponsor
a collection of information unless it
displays a currently valid control
number. No person shall be subject to
any penalty for failing to comply with
a collection of information subject to the
Paperwork Reduction Act (PRA) that
does not display a valid control number.
Comments are requested concerning (a)
whether the proposed collection of
information is necessary for the proper
performance of the functions of the
Commission, including whether the
information shall have practical utility;
(b) the accuracy of the Commission’s
burden estimate; (c) ways to enhance
the quality, utility, and clarity of the
information collected; and (d) ways to
minimize the burden of the collection of
information on the respondents,
including the use of automated
collection techniques or other forms of
information technology.
DATES: Written Paperwork Reduction
Act (PRA) comments should be
submitted on or before September 7,
2007. If you anticipate that you will be
submitting PRA comments, but find it
difficult to do so within the period of
time allowed by this notice, you should
advise the FCC contact listed below as
soon as possible.
ADDRESSES: Direct all PRA comments to
Jasmeet K. Seehra, Office of
Management and Budget, Room 10236
NEOB, Washington, DC 20503, (202)
395–3123, or via fax at 202–395–5167 or
via internet at
Jasmeet_K._Seehra@omb.eop.gov and to
Judith-B.Herman@fcc.gov, Federal
Communications Commission, Room 1B441, 445 12th Street, SW., DC 20554 or
an e-mail to PRA@fcc.gov. If you would
like to obtain or view a copy of this
information collection, you may do so
by visiting the FCC PRA Web page at:
https://www.fcc.gov/omd/pra.
FOR FURTHER INFORMATION CONTACT: For
additional information or copies of the
information collection(s), contact Judith
PO 00000
Frm 00055
Fmt 4703
Sfmt 4703
44537
B. Herman at 202–418–0214 or via the
Internet at Judith-B.Herman@fcc.gov.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060–0192.
Title: Section 87.103, Posting Station
License.
Form No.: N/A.
Type of Review: Extension of a
currently approved collection.
Respondents: Business or other forprofit, not-for-profit institutions, and
state, local or tribal government.
Number of Respondents: 67,800
respondents; 67,800 responses.
Estimated Time Per Response: .25
hours.
Frequency of Response:
Recordkeeping requirement.
Obligation to Respond: Required to
obtain or retain benefits.
Total Annual Burden: 16,950 hours.
Total Annual Cost: N/A.
Privacy Act Impact Assessment: N/A.
Nature and Extent of Confidentiality:
There is no need for confidentiality.
Needs and Uses: The Commission
will submit this information collection
to OMB as an extension during this
comment period to obtain the full threeyear clearance from them. The
Commission is reporting an increase in
the number of respondents that are
affected by this rule section by 20,000.
The recordkeeping requirement in
Section 87.103 is necessary to
demonstrate that all transmitters in the
Aviation Service are properly licensed
in accordance with the requirements of
Section 103 of the Communications Act
of 1934, as amended; 47 U.S.C. 301, No.
2020 of the International Radio
Regulations, and Article 30 of the
Convention on International Civil
Aviation. The information used by FCC
staff during inspection and
investigations to ensure the particular
station is licensed and operated in
compliance with applicable rule,
statutes and treaties. Section 87.103
requires (a) stations at fixed locations:
The licensee or a photocopy must be
posted or retained in the station’s
permanent records; (b) aircraft radio
stations: The licensee must be either
posted in the aircraft or kept with the
aircraft registration certificate. If a single
authorization covers a fleet of aircraft, a
copy of the license must be either
posted in each aircraft or kept with each
aircraft registration certificate; and (c)
aeronautical mobile stations: The
license must be retained as a permanent
part of the station records.
Federal Communications Commission.
Marlene H. Dortch,
Secretary.
[FR Doc. E7–15453 Filed 8–7–07; 8:45 am]
BILLING CODE 6712–01–P
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Agencies
[Federal Register Volume 72, Number 152 (Wednesday, August 8, 2007)]
[Notices]
[Pages 44535-44537]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E7-15452]
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
Public Information Collection Requirement Submitted to OMB for
Review and Approval
August 1, 2007.
SUMMARY: The Federal Communications Commission, as part of its
continuing effort to reduce paperwork burden, invites the general
public and other Federal agencies to take this opportunity to comment
on the following information collection, as required by the Paperwork
Reduction Act of 1995, Public Law 104-13. An agency may not conduct or
sponsor a collection of information unless it displays a currently
valid control number. No person shall be subject to any penalty for
failing to comply with a collection of information subject to the
Paperwork Reduction Act (PRA) that does not display a valid control
number. Comments are requested concerning (a) whether the proposed
collection of information is necessary for the proper performance of
the functions of the Commission, including whether the information
shall have practical utility; (b) the accuracy of the Commission's
burden estimate; (c) ways to enhance the quality, utility, and clarity
of the information collected; and (d) ways to minimize the burden of
the collection of information on the respondents, including the use of
automated collection techniques or other forms of information
technology.
DATES: Written Paperwork Reduction Act (PRA) comments should be
submitted on or before September 7, 2007. If you anticipate that you
will be submitting comments, but find it difficult to do so within the
period of time allowed by this notice, you should advise the contacts
listed below as soon as possible.
ADDRESSES: Direct all PRA comments to Jasmeet K. Seehra, Office of
Management and Budget (OMB), Room 10236 NEOB, 725 17th Street, NW.,
Washington, DC 20503, (202) 395-3123, or via fax at (202) 395-5167 or
via Internet at Jasmeet--K.--Seehra@omb.eop.gov and to Cathy Williams,
Federal Communications Commission, Room 1-C823, 445 12th Street, SW.,
Washington, DC.
If you would like to obtain or view a copy of this information
collection, you may do so by visiting the FCC PRA Web page at: https://
www.fcc.gov/omd/pra.
FOR FURTHER INFORMATION CONTACT: For additional information or copies
of the information collection(s), contact Cathy
[[Page 44536]]
Williams at (202) 418-2918 or via the Internet at PRA@fcc.gov.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060-0874.
Title: Consumer Complaint Forms, FCC Form 475-B and FCC Form 2000.
Form No.: FCC Forms 475-B; 2000-A, 2000-B, 2000-C, 2000-D, 2000-E,
and 2000-F.
Type of Review: Revision of a currently approved collection.
Respondents: Individuals or households; Business and other for-
profit entities; Not-for-profit Institutions.
Number of Respondents: 1,330,108 (FCC Forms 475-B: 1,271,332; 2000A
through 2000F: 58,776).
Estimated Time per Response: 15 minutes per form for the Form 475-
B; 30 minutes per form for the Form 2000.
Frequency of Response: On occasion reporting requirement.
Obligation to Respond: Voluntary.
Total Annual Burden: 347,221 (FCC Forms 475-B: 317,833 hours; 2000A
through 2000F: 29,388 hours).
Total Annual Costs: $0.
Nature and Extent of Confidentiality: Confidentiality is an issue
to the extent that individuals and households provide personally
identifiable information, which is covered under the FCC's system of
records notice (SORN), FCC/CGB-1, ``Informal Complaints and
Inquiries.''
Privacy Act Impact Assessment: Yes. The Privacy Impact Assessment
was completed on June 28, 2007. It may be reviewed at: https://
www.fcc.gov/omd/privacyact/Privacy_Impact_Assessment.html.
Needs and Uses: Section 208(a) of the Communications Act of 1934,
as amended, authorizes complaints by any ``person complaining of
anything done or omitted to be done by any common carrier'' subject to
the provisions of the Act. Section 208(a) further states that, if a
carrier does not satisfy a complaint or there appears to be any
reasonable ground for investigating the complaint, the Commission shall
``investigate the matters complained of in such manner and by such
means as it shall deem proper.'' Although the Act does not discuss how
the Commission should treat complaints against non-common carriers for
violations of the Act or Commission rules, the Commission investigates
such complaints in a manner similar to how it treats those against
common carriers.
Currently, the Commission has specific complaint forms for the
unauthorized conversion of a person's telephone service (``slamming'')
(FCC Form 501), the broadcast of indecent, obscene, or profane material
(FCC Form 475B), and the unlawful telemarketing, ``junk faxing,'' or e-
mail messaging to a wireless device (FCC Form 1088). The current FCC
Form 475 is used for all other types of complaints, although, as
currently drafted, it is predominately oriented toward common carrier
complaints.
The proposed FCC Form 2000 replaces current FCC Form 475, providing
greater clarity and ease of use by separating the various complaint
subject areas into separate subparts tailored to each subject. The
Internet-based version of FCC Form 2000 first asks for the
complainant's contact information, including name, address, telephone
number, and e-mail address; then presents a ``gateway'' question to
determine the general topic of the complaint: (1) Deceptive or unlawful
advertising or marketing; (2) billing, privacy, or service quality; (3)
disability access;
(4) emergency or public safety; (5) general media issues; or (6)
other complaints. As described below, the form provides examples of the
types of issues covered by each topic. After the complainant answers
this question, the form asks additional questions geared to the
specific type of violation reported. The form poses certain mandatory
threshold questions that must be answered for the Commission to
determine whether a violation has occurred. It also provides space for
complainants to provide additional information and details that may be
necessary or helpful to the Commission in investigating the complaint.
In printed format, FCC Form 2000 will have six subparts, one for
each area described above.
Each subpart of the printable version of FCC Form 2000 consolidates
the complainant's personal information with detailed questions about
the specific violations alleged by the complainant.
The following descriptions of FCC Form 2000A, 2000B, 2000C, 2000D,
2000E and 2000F, therefore, refer to the printable subparts of FCC Form
2000.
FCC Form 2000A, Deceptive or Unlawful Advertising or Marketing
Complaint. This form would be used if the complainant alleges deceptive
or otherwise unlawful advertising or marketing by communications
companies, including common carriers, broadcasters, and cable and
satellite service providers. The consumer protection issues covered by
this form include deceptive advertising by telephone companies,
wireless service providers, or Internet access service providers, as
well as subliminal advertising on radio or television, illegal
advertisements on non-commercial educational television or radio
stations, and excessive or otherwise unlawful commercials during
children's television programming.
FCC Form 2000B, Billing, Privacy, or Service Quality Complaint.
This form would be used if the complainant alleges billing, privacy, or
service quality issues with a telephone company or wireless provider.
The consumer protection issues covered by this form include complaints
about the quality or availability of service by a telephone company,
wireless provider, or Internet access service provider, including
complaints that a telephone company or wireless provider is not
allowing the complainant to keep his or her telephone number after
changing service providers. Complainants also would use this form for
complaints about the unauthorized disclosure of calling records by
telephone companies or wireless providers.
FCC Form 2000C, Disability Access Complaint. This form would be
used for complaints about disability access, e.g., issues with
Telecommunications Relay Service (TRS), closed captioning, or the
accessibility of emergency information. This form would also be used
for complaints about the accessibility of telecommunications equipment
and services such as the compatibility of hearing aids with both
wireless and wireline telephone equipment.
FCC Form 2000D, Emergency or Public Safety Complaint. This form
would be used for complaints regarding problems with communications
companies about emergency or public safety issues. This form would be
used for complaints about the quality or availability of Enhanced 911
service, interference with emergency/public safety communications or
devices, radio tower problems (lighting, fencing, painting), Emergency
Alert System (EAS) problems, and cable signal leakage.
FCC Form 2000E, Media (General) Complaint. This form would be used
for complaints alleging misconduct by radio or television stations,
cable systems, or satellite operators. This form would cover a broad
spectrum of complaints, including those alleging unfair contests,
hoaxes, payola or sponsorship identification problems, news distortion,
unauthorized or pirate broadcasters, and the broadcast of telephone
conversations without prior notice.
FCC Form 2000F, Other Communications Complaint Not Covered by Form
2000A through Form 2000E.
[[Page 44537]]
This form would be used for complaints that do not come within the
scope of any of the other subparts of FCC Form 2000. Some of the areas
covered by this form would be interference to non-emergency services or
communications, such as garage door openers or home appliances, as well
as amateur or Citizens Band (CB) radio issues.
FCC Form 2000 will allow the Commission to collect detailed
information from complainants concerning possible violations of the Act
and the Commission's rules, which will enable the Commission to
investigate such allegations more efficiently and to initiate
enforcement actions against violators as appropriate. By collecting
complaint information in a single, comprehensive template, the form
will provide a standardized way for complainants to provide their
information, thus reducing the need for further documentation or
questions from FCC investigators to determine whether violations have
occurred. This approach will ensure that complainants present their
information in a way that maximizes the FCC's ability to take
enforcement action against violators and protects complainants from
violations that are unjust, unreasonable, and potentially hazardous to
life and property. Additionally, FCC Form 2000's format reduces the
need for complainants to compose narratives with all the information
necessary for the Commission to begin an investigation, principally by
including fields for and examples of the information most commonly
needed for investigations of the most common types of violations. The
form will allow the Commission to gather and review this information
more efficiently. The information collected by FCC Form 2000 may
ultimately become the foundation for enforcement actions and/or
rulemaking proceedings, as appropriate.
FCC Form 475-B, Obscene, Profane, and Indecent Complaint Form. This
form is used by consumers to lay out precisely their complaint(s) and
issue(s) concerning the practices of the communications entities, which
consumers believe may have aired obscene, profane, and/or indecent
programming. FCC Form 475-B will remain unchanged.
Federal Communications Commission.
Marlene H. Dortch,
Secretary.
[FR Doc. E7-15452 Filed 8-7-07; 8:45 am]
BILLING CODE 6712-01-P