Recommendations of the Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks, 37655-37673 [E7-13488]
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Federal Register / Vol. 72, No. 132 / Wednesday, July 11, 2007 / Rules and Regulations
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(c) Tolerances with regional
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invites the general public to comment
on the information collection
requirements contained in this
document as required by the Paperwork
Reduction Act of 1995, Public Law 104–
13. Public and agency comments are
due September 10, 2007.
Federal Communications
Commission, 445 12th Street, SW.,
Room TW–A325, Washington, DC
20554. You may submit your Paperwork
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mail, mark them to the attention of
[FR Doc. E7–13420 Filed 7–10–07; 8:45 am]
Judith B. Herman and address them to
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the Federal Communications
Commission, Room 1–C804, 445 12th
Street, SW., Washington, DC 20554.
FEDERAL COMMUNICATIONS
FOR FURTHER INFORMATION CONTACT: Jean
COMMISSION
Ann Collins, Deputy Chief,
Communications Systems Analysis
47 CFR Part 12
Division, Public Safety and Homeland
[EB Docket No. 06–119; WC Docket No. 06–
Security Bureau, Federal
63; FCC 07–107]
Communications Commission at (202)
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Recommendations of the Independent
concerning the Paperwork Reduction
Panel Reviewing the Impact of
Hurricane Katrina on Communications Act information collection requirements
contained in this document, send an eNetworks
mail to PRA@fcc.gov or contact Judith B.
AGENCY: Federal Communications
Herman at (202) 418–0214.
Commission.
SUPPLEMENTARY INFORMATION: The
ACTION: Final rule.
Commission further orders the PSHSB
SUMMARY: In this document, the Federal
to report to it on PSHSB’s efforts three
Communications Commission
months from the date of release of this
(Commission or FCC) directs the Public
Order and nine months from the date of
Safety and Homeland Security (PSHSB) release of this Order. This is a summary
to implement several of the
of the Commission’s Order in EB Docket
recommendations made by the
No. 06–119 and WC Docket No. 06–63,
Independent Panel Reviewing the
FCC 07–107, adopted May 31, 2007, and
Impact of Hurricane Katrina on
released June 8, 2007. The complete text
Communications Networks (Katrina
of this document is available for
Panel). The Commission also adopts
inspection and copying during normal
rules requiring some communications
business hours in the FCC Reference
providers to have emergency/back-up
Information Center, Portals II, 445 12th
power and to conduct analyses and
Street, SW., Room CY–A257,
submit reports on the redundancy and
Washington, DC 20554. This document
resiliency of their 911 and E911
may also be purchased from the
networks. Finally, the Commission
Commission’s duplicating contractor,
extended limited regulatory relief from
Best Copy and Printing, Inc., in person
Section 272 of the Communications Act at 445 12th Street, SW., Room CY–B402,
of 1934, as amended, accorded last year Washington, DC 20554, via telephone at
by the Wireline Competition Bureau
(202) 488–5300, via facsimile at (202)
(WCB).
488–5563, or via e-mail at
DATES: Effective August 10, 2007, except FCC@BCPIWEB.COM. Alternative
formats (computer diskette, large print,
for § 12.3 which contains information
audio cassette, and Braille) are available
collection requirements that have not
to persons with disabilities by sending
been approved by the Office of
an e-mail to FCC504@fcc.gov or calling
Management and Budget (OMB). The
Commission will publish a document in the Consumer and Governmental Affairs
the Federal Register announcing the
Bureau at (202) 418–0530, TTY (202)
effective date of this section. The
418–0432. This document is also
Commission, as part of its continuing
available on the Commission’s Web site
effort to reduce paperwork burdens,
at https://www.fcc.gov.
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ADDRESSES:
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Synopsis of the Order
Preparation for Disasters
1. Readiness Checklists. The Katrina
Panel recommended that the
Commission work with and encourage
each industry sector, through their
organizations or associations, to develop
and publicize sector-specific readiness
recommendations. This
recommendation further stated that
‘‘such a checklist should be based upon
relevant industry best practices as set
forth by groups such as the Media
Security and Reliability Council
(‘‘MSRC’’) and the Network Reliability
and Interoperability Council (‘‘NRIC’’).
The Katrina Panel also stated that such
checklists should include: (i)
Developing and implementing business
continuity plans; (ii) conducting
exercises to evaluate business
continuity plans and train personnel;
(iii) developing and practicing a
communications plan to identify ‘‘key
players’’ and multiple means of
contacting them; and (iv) routinely
archiving critical system backups and
providing for their storage in ‘‘secure
off-site’’ facilities.
2. Commenters generally supported
the creation of voluntary sector-based
readiness checklists with input from
industry. Some commenters specifically
encouraged development by industry
trade associations with encouragement
from the Commission. In fact, one such
readiness checklist has already been
developed for the telecommunications
industry by the Alliance for
Telecommunication Industry Solutions
(‘‘ATIS’’) Network Reliability Steering
Committee (‘‘NRSC’’).
3. Testimony before the Katrina Panel
revealed that industry sectors had not
adequately prepared for a disaster of
Hurricane Katrina’s magnitude. We find
that implementation of the Panel’s
recommendations in this area will
improve the security and reliability of
the Nation’s communications
infrastructure. Hence, we direct the
Public Safety & Homeland Security
Bureau to work with the industry to
develop voluntary industry-sector
readiness checklists to ensure that
industry is better prepared for future
disasters and emergencies, including an
influenza pandemic. MSRC and NRIC
best practices and other materials
should serve as a foundation for
developing these checklists. To ensure
that the checklists take into account the
needs of different types of companies,
we direct the Bureau to reach out to a
variety of trade organizations including
those representing small
communications companies. The
Bureau should also publicize and
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promote implementation of the
readiness checklists once developed, for
example, by placing the readiness
checklists on the Bureau’s Web site and
encouraging use of these checklists at
summits and conferences.
4. Awareness Program on Alternative
Technologies. In the Notice, we sought
comment on the Katrina Panel’s
recommendation that we act to enhance
the public safety community’s
awareness of non-traditional emergency
alternative technologies that might be of
value as back-up communications
systems in a crisis. In particular, the
Panel mentioned satellite systems and
two-way paging systems as especially
resilient to disaster. Other technologies,
such as WiFi and WiMAX, were cited
for their ability to restore service
rapidly. In addition to a lack of
knowledge about these alternatives, the
Panel described the need that members
of the public safety community be
trained in their use prior to disasters.
The Katrina Panel suggested that the
lack of such training may have
contributed to these technologies being
overlooked during Katrina, and such
training would have to occur prior to a
crisis since the days following such an
event are consumed with far more
pressing issues.
5. Commenting parties favored the
Katrina Panel’s recommendation that
the Commission work to enhance the
public safety community’s awareness of
alternative communications
technologies. Many emphasized the
importance of satellite technologies,
with most of these commenters stressing
the need for training in alternative
technologies before disaster strikes.
Motorola also emphasizes that ‘‘* * *
these important technologies will be of
little help unless public safety trains on
them frequently.’’ SIA and USA
Mobility suggested that the Commission
improve awareness through a
combination of fact sheets and web site
distribution of relevant information
about alternative technologies. Several
commenters suggested that the public
safety community be educated about the
applicability of amateur radio in a crisis.
MAET observed that digital television
datacasting is an alternative technology
that should not be overlooked for
emergency communications.
6. The Commission agrees that
improving the public safety
community’s knowledge of, and training
in, alternative technologies would
improve preparedness for future crises.
We direct PSHSB to develop and
implement an awareness program to
educate public safety agencies about
alternative technologies and to
encourage agencies to provide regular
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training on any alternative technologies
to be used. The program could include:
(i) Web pages describing alternative
technologies and how they work; (ii)
hosting summits and conferences that
include discussion of alternative
technologies; (iii) educating public
safety agencies about alternative
technologies at events sponsored by
third parties; and (iv) making staff
available to provide advice to public
safety agencies on issues regarding
specific technologies. Commenters have
suggested a number of technologies be
included in this program, including
two-way paging, satellite, IP-based
systems, WiFi and WiMAX. We agree
that these technologies as well as others
to be determined by PSHSB should be
included.
7. Outreach Program for Emergency
Medical and Other Communities. The
Katrina Panel recommended that the
Commission work to assist the
emergency medical community to
facilitate the resiliency and effectiveness
of their emergency communications
systems. Specifically, the Katrina Panel
stated that the Commission should: (i)
Educate the emergency medical
community about emergency
communications and help to coordinate
this sector’s emergency communications
efforts; (ii) work with Congress and
other appropriate federal departments
and agencies to ensure emergency
medical personnel are treated as public
safety personnel under the Stafford Act;
and (iii) support the U.S. Department of
Homeland Security’s (DHS) efforts to
make emergency medical providers
eligible for funding for emergency
communications equipment under the
State Homeland Security Grant Program.
In the Notice, we also sought comment
on whether and how the Commission
can assist organizations whose primary
business is not communications (e.g.
hospitals, nursing homes, day care
facilities) with developing
communications plans for an
emergency. Commenters generally
support these recommendations.
8. The PSHSB provides guidance and
assistance to state and local
governments, health care providers and
law enforcement agencies on the use of
Land Mobile Radio (LMR) equipment
and systems, licensing requirements,
and spectrum and frequency use for
public safety emergency
communications. The PSHSB continues
to provide assistance to various
stakeholder groups in their efforts to
ensure that they have operable, reliable,
resilient and redundant emergency
communications systems in place. In
2006, several state and regional hospital
associations ran on-line articles
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describing the Commission’s expanded
outreach to the health care sector
regarding emergency communications,
noting that the PSHSB is committed to
working closely with the nation’s health
care providers to further strengthen
emergency response capabilities and
preparedness. The Commission has also
conducted outreach to encourage the
emergency medical community and
others to enroll in priority
communications service programs.
9. We direct PSHSB to continue these
efforts, including its coordination with
the Department of Health and Human
Services (HHS) in the area of health care
emergency preparedness as it relates to
communications. PSHSB should
continue to educate and encourage the
ability of health care providers to
employ a plurality of communications
systems (e.g., land mobile relay systems,
satellite communications, and/or high
frequency communications) on
premises, outside of their facility, and
facility-to-facility. PSHSB should also
work with DHS and other federal
agencies to ensure emergency medical
personnel are treated as public safety
personnel under the Stafford Act. This
recommendation is critical because the
medical sector will be supporting first
responders and potential disaster
victims.
10. We further direct PSHSB to work
with the Nation’s health care, education
and business communities to include, in
their business continuity planning,
robust emergency communication plans
that ensure that these entities will be
able to function during emergencies
such as an influenza pandemic. Such
emergencies could result in sudden and
significant shortages of personnel,
changes in communications traffic,
possible disruptions to communications
networks (i.e., due to increased
telecommuting by the nation’s
workforce and society in general during
an influenza pandemic), and lack of
manpower to immediately repair
affected communications networks.
PSHSB has already begun efforts to
establish a new federal advisory
committee that will replace NRIC and
MSRC and will address, inter alia,
communications issues related to an
influenza pandemic. PSHSB has also
started to assemble information
regarding pandemic influenza to place
on its Web site. We direct PSHSB to
continue with these efforts. In
particular, PSHSB should update its
Web site as soon as possible to include
information that addresses pandemic
influenza and how to prepare
communications systems for such an
emergency. The Web site should
include links to other relevant
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government Web sites, such as https://
www.pandemicflu.gov.
11. Monitoring of Situational
Awareness During Disasters. The
Katrina Panel observed that there was
often a lack of clarity about which
federal agency was responsible for
collecting outage information and that
competing requests for such information
at the federal, state and local levels was
distracting to restoration efforts and
added to confusion about agency roles.
In the Notice, we sought comment on
the Katrina Panel’s recommendation
that the Commission coordinate all
federal outage and infrastructure
reporting requirements in times of
crisis, functioning as a single repository
and contact with consistent data
collection procedures. We asked parties
to comment on the appropriate content
of such emergency outage reports, their
format, frequency, distribution and
related issues. We also asked parties to
comment on whether additional
safeguards should be put into effect to
address the potential disclosure of
commercially sensitive information to
avoid potential harm to
communications providers or others.
12. The vast majority of commenting
parties agreed with the Katrina Panel’s
recommendation that the Commission
serve as a single repository for outage
information and implement appropriate
safeguards to protect sensitive
information that would be provided in
such instances. DHS agrees that a
central repository for network outage
information during a disaster is
necessary and suggests that a
rulemaking is necessary to facilitate
outage reporting to such a repository to
improve NS/EP programs. The National
Telecommunications and Information
Administration (NTIA) supports the
Panel’s recommendation to the extent
that it does not include Federal
communications system outages and
suggests that the outage database be
maintained by the Commission
representative to the Joint Field Office
(JFO). Several commenting parties urged
the Commission to ensure that the data
collection effort is coordinated with the
National Communications System (NCS)
and the National Coordinating Center
for Telecommunications (NCC) and
conducted in a way that does not alter
the NCC’s role as the ‘‘primary entity in
the federal government for coordinating
communications network recovery and
information sharing among affected
industry members.’’ Commenting
parties urged the Commission to
implement the steps necessary to
protect network outage information
from unauthorized disclosure.
Commenters also encouraged the
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Commission to work proactively with
state and local entities on a process to
share outage information that preserves
appropriate confidentiality safeguards,
thereby minimizing duplicative requests
for such information from different
sources. Others encouraged the
Commission to work with industry prior
to the onset of a disaster to select data
fields that are necessary to support
emergency management and systems
that facilitate data collection, and
asserted that the decisions about what
data to collect should be balanced
against the burden that it would impose
on communications providers that are
actively engaged in restoration efforts.
SIA suggested that reporting entities
maintain a method of submitting outage
data to the Commission during a
disaster even if their primary reporting
facility is impaired and urges the
Commission to encourage the use of
satellite technology for this purpose.
NENA suggests that the Commission
conduct detailed analyses of the 911
outage data that it routinely collects
pursuant to part 4 and ‘‘* * * work with
appropriate entities to mitigate these
conditions where appropriate.’’
13. We agree with the Katrina Panel
that the Commission should serve as the
central point of contact for
communications outage information
during major events and should provide
access to this information to other
agencies. The Commission has extensive
experience in this area both through its
collection of outage information
pursuant to part 4 of the Commission’s
rules (outage reporting requirements)
and from its efforts to collect situational
awareness information from licensees in
the aftermath of the 2005 hurricanes.
Moreover, we note that, prior to the
Katrina Panel’s Report, PSHSB staff had
already begun working with the
communications industry and the NCS
on ways to streamline the process used
to collect situational awareness
information from FCC licensees during
emergencies. Indeed, PSHSB is now in
the late stages of developing a system
and process for collection of this
information. Under the process
contemplated by the PSHSB staff,
communications companies serving
areas affected by disasters could
voluntarily submit information
regarding, inter alia, the status of their
operations, the status of their restoration
efforts, their power status (i.e., are they
operating based on commercial power, a
generator or battery power) and their
use of fuel. The information submitted
would be accorded confidential
treatment, and would be shared with
NCS on a confidential basis. This
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information would allow the
Commission and other governmental
agencies to not only track the status of
communications companies’ operations
in the aftermath of a disaster, but also
their restoration status. The information
could also be used to determine
communications companies’ needs (e.g.,
generator, fuel).
14. We direct PSHSB to continue
working with NCS and the
communications industry, including the
broadcast and cable industries, to
resolve any outstanding issues in order
to facilitate the activation of the system
as soon as possible. The Bureau should
also work to obtain any necessary
regulatory approvals for collection of
this information as soon as possible.
Finally, we direct the Bureau to work
with the communications industry, NCS
and state government agencies to
address whether information submitted
by the industry should be shared with
state governments.
15. We decline to initiate a
rulemaking at this time to make the
outage reporting process mandatory.
The voluntary process that was put in
place during Katrina provided the
necessary information on a timely basis.
Furthermore, a mandatory process
would be less flexible and would not
adapt well to the unique needs of a
particular crisis. For these reasons we
find that a voluntary situational
awareness process is more effective
during disasters. Finally, we note that
PSHSB currently conducts the analyses
of 911 outage data recommended by
NENA, including coordination with
appropriate entities and industry bodies
to effectuate improvements in 911
reliability where appropriate.
16. Automatic Special Temporary
Authority and Waiver Relief. The Notice
sought comment on the Katrina Panel’s
recommendation that the Commission
establish a prioritized system by which
affected parties could automatically be
granted waivers of certain regulatory
requirements, or be granted automatic
Special Temporary Authority (STA) in a
particular geographic area if the
President declares that area to be a
‘‘disaster area.’’ The Katrina Panel stated
that, as a condition of such waivers or
STAs, the Commission could require
verbal or written notification to
Commission staff contemporaneously
with activation or promptly after the
fact. The Katrina Panel also
recommended that the Commission
examine expanding the on-line filing
opportunities for STA requests. In this
recommendation, the Katrina Panel also
included a list of ‘‘possible rule waivers
and STAs to study for this treatment.’’
For the reasons indicated below, we
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have concluded not to automate the
waiver and STA process.
17. Although most commenters
supported this recommendation, few
commented on how such an automatic
waiver/STA process would work or be
structured. Further, no commenter
asserted that the manner in which the
Commission expedited the grant of
waivers and STAs during the 2005
hurricanes was not effective. We believe
that, on balance, public safety would be
better served by an expedited review,
rather than a fully automated system.
Although we wish to relieve all
licensees of unnecessary regulatory
burdens during an emergency, we are
concerned that a general policy of
allowing the automatic grant of STAs
and waivers of operational requirements
could have serious consequences.
18. For example, without minimal
Commission review, an automatic STA
could allow operations of a new facility
using spectrum already in use by an
essential communications provider and
thereby inadvertently cause essential
communications to fail. We believe that
it would be far easier, and more
consistent with public safety to grant
expedited review of an STA application
than to try to undo an automatic STA
once operations have begun. Further,
the declaration of a ‘‘presidential
disaster area’’ does not appear to be a
sufficient basis, by itself, to grant an
STA or waiver, whether automatically
or otherwise. For example, there could
be instances where the communications
infrastructure in a Presidentially
declared disaster area remains intact. In
such a case, an STA or waiver may be
unwarranted. On the other hand, there
may be situations where there is damage
to a telecommunications carrier’s
infrastructure in an area that is never
declared a disaster area. Thus, an
automatic STA or waiver process based
on a Presidentially declared disaster
area could be overinclusive in some
cases and underinclusive in others. For
the same reason we disagree that the
triggering by a licensee of its emergency
plan generally should act as a trigger for
automatic STAs or waivers. There may
also be legal impediments to automatic
STAs for Title III authorizations under
Sections 308(a) and 309(f) of the
Communications Act. Finally, we agree
with NTIA that, in an emergency, the
close coordination that is required
between the Commission and NTIA
regarding the use of shared Federal/nonFederal bands and shared spectrum
management responsibilities precludes
a fully automated waiver/STA process.
Accordingly, we conclude that some
level of Commission review is necessary
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during an emergency to ensure that
STAs or waivers are properly granted.
19. We believe, at this time, the best
approach would be to use an expedited
process for acting on requests for STAs,
waivers and other regulatory relief
based on the particular circumstances of
the disaster at hand. An expedited
process would allow the Commission to
ensure that there is a link between the
relief being requested and the
emergency at issue. During Hurricane
Katrina, the Commission publicized its
procedures for seeking regulatory relief,
granted some relief on its own motion
and otherwise processed requests for
relief on an expedited basis. Many of
these requests were processed within
four hours and all were processed
within 24 hours. Additionally,
Commission rules permit the
suspension or waiver of rule
requirements on its own motion, STA
requests by telephone during
emergencies and the grant of station
licenses, modification, renewal or STAs
without the filing of formal applications
in certain emergency situations. Other
rules provide additional flexibility for
licensees to adjust operations during
emergency situations. Therefore, the
Commission has procedures in place to
ensure that waivers and STAs are
promptly reviewed and granted during
an emergency. Accordingly, we direct
PSHSB to work with other Bureaus and
Offices, as necessary, to publicize
emergency-related rules and procedures
prior to disaster. This could be done by,
among other things, providing relevant
information on PSHSB’s Web site as
well as through outreach programs
directed at public safety agencies and
the industry.
20. Other Pre-Positioning
Recommendations From Commenters.
Several commenters submitted
additional suggestions for improving
network resiliency and redundancy.
21. Permanent Relief from InterLATA
Restrictions. BellSouth recommends
that the Commission grant the Bell
Operating Companies (BOCs) permanent
relief from interLATA boundary
restrictions. It argues that such action
would enhance network resiliency and
redundancy. The BOCs have already
raised the issue of relief from Section
272 and its implementing rules in a
number of pending forbearance
petitions and waiver requests.
Accordingly, we will consider this issue
in those proceedings as appropriate.
22. One Year Section 272 Relief. Last
year, WCB granted a one-year Special
Temporary Authority from enforcement
of Section 272 and its implementing
rules to BOCs in order to allow them to
share non-public, BOC network
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information with their Section 272 and
other affiliates to engage in disaster
planning. In addition, WCB granted
Verizon a one-year waiver of part 64
requirements to allow Verizon to engage
in disaster planning with its former GTE
company affiliates. The relief for
disaster planning ends April 20, 2007
for AT&T and June 9, 2007 for
BellSouth, Qwest and Verizon. Verizon
and BellSouth argue that the
Commission should reconsider the oneyear limitation of this relief or change
its rules so that an STA or waiver is not
necessary. Verizon, for example, states
that it will need to conduct disaster
planning well beyond June 2007 to
prepare for, among other things, next
summer’s hurricane season.
23. In light of the upcoming hurricane
season and the separate tornadoes that
recently struck parts of Kansas and
Alabama, we grant an extension of the
regulatory relief granted by WCB last
year to AT&T, Qwest and Verizon for a
period of one-year from the date the
originally-granted relief is due to expire.
Specifically, we grant AT&T, Verizon
and Qwest a one-year STA and waiver
of Section 272 of the Act and the
Commission’s accounting and nonaccounting structural separation
safeguards. We also extend for an
additional year, a waiver previously
issued to Verizon to engage in integrated
disaster recovery planning with its
former GTE affiliates. Under the STA
and waiver, AT&T, Qwest and Verizon
will continue to be permitted to share
non-public BOC network information
with its Section 272 affiliates (as well as
other affiliates that adhere to the Section
272-like safeguards), as necessary to
engage in integrated disaster planning.
24. We find that an extension of the
regulatory relief previously accorded
these carriers serves the public interest.
The unique circumstances of a
hurricane, tornado or other disaster
warrant a deviation from Section 272
and the accompanying rules, and such
deviation will better serve the public
interest in a time of emergency. This
relief will allow AT&T, Verizon and
Qwest to continue to develop risk
mitigation strategies and contingency
plans that will reduce the likelihood
and duration of any service outage and
will permit these carriers’ networks to
continue to operate in the event a
‘‘choke point’’ is compromised.
Recovery Coordination
25. Credentialing Guidelines. In the
Notice, we sought comment on the
Katrina Panel’s recommendation that
the Commission work with other
appropriate federal departments and
agencies and the communications
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industry to promptly develop national
credentialing requirements and process
guidelines to enable communications
infrastructure providers and their
contracted workers access to affected
areas after a disaster. The President’s
National Security Telecommunications
Advisory Committees (NSTAC) made
similar recommendations to the
President last year. The Panel
advocated, however, expanding the
NSTAC’s credentialing
recommendations to include repair
workers of all communications
infrastructure (e.g., wireline, wireless,
Wireless Internet Service Providers
(WISPs), cable, broadcasting, and
satellite). Further, the Katrina Panel
recommended that the Commission
work with the communications industry
to develop an appropriate basic NIMS
training course for communications
repair workers that can be completed
online as a requirement for
credentialing. Additionally, the Katrina
Panel recommended that the
Commission should: (i) Encourage states
to develop and implement a
credentialing program consistent with
NSTAC guidelines as promptly as
possible and encourage appropriate
communications industry members to
secure any necessary credentialing; (ii)
encourage states to recognize and accept
credentials issued by other states; and
(iii) encourage, but not require, each
regional, state and local EOC or JFO to
develop credentialing requirements and
procedures, consistent with any
national credentialing guidelines, for
purposes of allowing communications
infrastructure providers, their
contracted workers and private security
teams, if any, access to the affected areas
post-disaster.
26. Most commenters generally
supported credentialing
communications personnel to access
affected areas post-disaster. Many
stressed that credentialing
recommendations should apply to all
communications providers, including
their contracted workers. In fact, DHS
noted that it is making significant efforts
to advance the implementation of a
national standard for the credentialing
of telecommunications repair workers.
Commenters were split regarding
whether NIMS training should be
required as a requirement for
credentialing.
27. The Commission’s experience
with Hurricane Katrina and the record
in this proceeding reveal that access to
affected areas post-disaster was one of
the most critical issues for the
communications industry. As the
National Response Plan makes clear,
DHS has primary responsibility to
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coordinate federal incident management
activities, including disaster site access
and credentialing, for all emergency
personnel. As such DHS, rather than the
FCC, has jurisdiction and authority to
adopt credentialing guidelines that
apply to the communications industry.
28. DHS and the states have taken a
number of steps to develop
credentialing guidelines that would
allow communications providers access
to disaster areas. For example, DHS/
NCS worked with the State of Georgia
and BellSouth to develop a pilot access
program focused on priority access for
critical response personnel, including
telecommunications, which resulted in
the publication of a Georgia Standard
Operating Procedure (SOP) for
emergency access. This SOP has been
distributed as suggested protocol to all
50 states and the territories. DHS/
Federal Emergency Management Agency
(FEMA) is also working on an access
pilot program to give
telecommunication repair crews better
access to disaster areas and is
aggregating documentation for
emergency personnel nationwide into a
National Emergency Responder
Credentialing Program that DHS/FEMA
expects to make operational this year.
29. PSHSB staff is already working
with DHS to help ensure that any
credentialing program would
encompass critical communications
infrastructure repair crews and their
contracting support staff and to support
coordination with regional, state and
local officials regarding the
development of consistent credentialing
programs for communications
providers. We believe the issue of
whether to require NIMS training as a
requirement for credentialing is best
addressed by DHS/NCS and regional,
state and local authorities as they
develop their credentialing programs.
We agree with DHS’s assertion that the
Commission’s credentialing efforts
should complement, not supersede or
duplicate, those of DHS/NCS. We direct
PSHSB to continue to work with DHS
and the states on these efforts.
30. Emergency Responder Status for
Communications Infrastructure
Providers. In the Notice, we sought
comment on the Katrina Panel’s
recommendations that the Commission
work with Congress and appropriate
federal departments and agencies to
afford all communications infrastructure
providers, including wireline, wireless,
WISPs, satellite, cable and broadcast
infrastructure providers and their
contracted workers emergency
responder status under the Stafford Act
and to incorporate this designation into
the National Response Plan (‘‘NRP’’)
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and state and local emergency response
plans. Most commenters supported this
recommendation and stressed that the
emergency responder status should be
afforded to all communications service
providers.
31. Section 607 of the recently
enacted Warning, Alert and Response
Network Act (WARN Act) amended the
Stafford Act to add the term ‘‘essential
service provider’’ which includes
entities that provide
telecommunications service. This
section of the WARN Act also states
that, unless exceptional circumstances
apply, in an emergency or major
disaster, the head of a Federal agency,
to the greatest extent practicable, shall
not deny or impede access to the
disaster site to an essential service
provider whose access is necessary to
restore and repair an essential service
and shall not impede the restoration or
repair of telecommunications services.
We direct PSHSB to work with DHS,
and all other relevant federal, state,
tribal and local government agencies, to
facilitate: (i) Access to disaster areas for
communications provider personnel so
that recovery efforts can be expedited;
and (ii) the incorporation into the NRP
and state, tribal and local emergency
response plans of the designation of
telecommunications service providers
as ‘‘essential service providers.’’ PSHSB
should also encourage DHS to seek
Congressional action, if necessary, to
ensure that the term ‘‘essential service
provider’’ includes all communications
service providers.
32. Utilization of State/Regional
Coordination Bodies. The Katrina Panel
recommended that the Commission
work with state and local governments
and the communications industry
(including wireline, wireless, WISP,
satellite, cable and broadcasting) to
better utilize the coordinating
capabilities at regional, state and local
Emergency Operations Centers (EOCs),
as well as the Joint Field Office (JFO).
In particular, the Panel recommended
that the Commission encourage, but not
require, each regional, state and local
EOC and JFO to: (i) Facilitate
coordination between communications
infrastructure providers and state and
local emergency preparedness officials
(such as the state EOC) in the state or
region at the EOC or JFO; (ii) develop
and facilitate inclusion in state
emergency preparedness plans, where
appropriate, one or more clearly
identified post-disaster coordination
areas for communications infrastructure
providers, their contracted workers, and
private security teams to gather postdisaster where credentialing, security,
escorts and further coordination can be
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achieved; and (iii) share information
and coordinate resources to facilitate
repair of key communications
infrastructure post-disaster.
33. Commenters generally support the
recommendation that the Commission
work with state and local governments
and the communications industry to
better facilitate coordination between
emergency responders and the
communications infrastructure
providers. In its comments CTIA
recommended that the Commission
work with Federal, state and local
governments to create a process to
establish embarkation points for
communications recovery efforts in the
wake of a disaster. DHS agrees that it
would be advantageous to engage the
EOCs and JFOs in support of greater
communications crisis preparedness
and more effective response planning.
DHS asserts, however, that it would be
more appropriate, and consistent with
mission responsibilities and existing
relationships between the entities, for
such activities to be coordinated jointly
by NCS and DHS/FEMA in the first
instance rather than by the FCC.
Cingular asserts that the Commission
should urge states to refrain from
imposing emergency preparedness
requirements on the industry. Cingular
states that the adoption of state specific
requirements, while well intended,
hinder recovery efforts by eliminating
flexibility and creating a patchwork of
inconsistent requirements that carriers
must follow.
34. These recommendations generally
fall under the jurisdiction of the NCS
which, as the coordinator and primary
agency for ESF #2 (Communications) of
the NRP, performs these functions. The
Commission supports these efforts in its
role as an ESF #2 support agency. ESF
#2 coordinates Federal actions for the
restoration of the telecommunications
infrastructure and ensures the provision
of Federal communications support to
Federal, state, tribal, local and private
sector response during an Incident of
National Significance. NCS assists in the
coordination of planning and provision
of emergency preparedness
communications for the Federal
government under all circumstances,
including crisis or emergency, attack,
recovery and reconstitution. The
Commission and other government
agencies such as FEMA have also taken
a number of steps in this area. The
Commission reached out to its licensees
to determine their status and needs and
provided the collected information to
the NCS. The Commission then helped
coordinate ESF #2 response efforts to
aid the Commission’s licensees (e.g.,
arranged for helicopter overflights, fuel
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shipments, access, curfew and airport
information). The Commission is also
working with DHS/NCS to encourage
regional, state and local EOCs and/or
JFOs to identify post-disaster
coordination areas for communications
providers and their contract workers
and to create a process to establish
embarkation points for communications
recovery efforts. For example, the
Commission assisted DHS with
developing proposals making federal
property available as a staging area for
communications infrastructure
providers under the Stafford Act.
35. We direct PSHSB to continue to
work with DHS, state, tribal and local
governments and the communications
industry on these issues. However, we
decline to take action to urge the states
to refrain from imposing emergency
preparedness requirements on the
communications industry as Cingular
advocates.
36. Priority Utility Restoration for
Communications Providers. In its report,
the Katrina Panel recommended that the
Commission encourage, but not require,
each regional, state and local EOC and
JFO to facilitate electric and other
utilities’ maintenance of priority lists
that include commercial
communications providers for
commercial power restoration. The
Katrina Panel stated that power
restoration activities should be
coordinated with communications
restoration. The majority of commenters
support this recommendation.
37. Other agencies, such as DHS, the
Department of Energy, and state
agencies, have primary jurisdiction and
authority over this matter. Loss of power
is a critical failure that DHS/NCS is
aware of and focused on. For example,
NCS coordinates priority lists with the
agencies responsible for NRP’s
Emergency Support Function #12—
Energy. The communications sector is
number two on the ESF #12 priority
lists. NCS also has tools that can
identify communication sites. The
agencies responsible for ESF #12 have
tools that can locate energy sites near
communications providers and
determine whether there have been
critical failures. Coordination of these
priority lists between Emergency
Support Functions 2 and 12 is ongoing.
We direct PSHSB to support DHS/NCS
and the other agencies addressing this
issue in their efforts to ensure priority
power and other relevant utility
restoration for commercial
communications providers during and
after disasters.
38. Expanding and Publicizing
Priority Communications Service
Programs. The Katrina Panel
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recommended that the Commission
work with the NCS to promote the use
of existing priority communications
services, such as Telecommunications
Service Priority (TSP), Government
Emergency Telecommunications Service
(GETS) and Wireless Priority Service
(WPS), to all eligible entities,
particularly eligible government, public
safety, emergency medical community,
and critical industry groups. Further,
the Katrina Panel stated that the
Commission should work with NCS to
clarify whether broadcast, WISP,
satellite, and cable company repair
crews are currently eligible for GETS
and WPS and, if so, should also promote
the availability of those priority services
to those entities. The Katrina Panel also
recommended that the Commission
work with NCS and industry to
establish and promote best practices to
ensure that all WPS, GETS, and TSP
subscribers are properly trained in how
to use these services. Finally, the
Katrina Panel recommended that the
Commission work with NCS to explore
whether it is technically and financially
feasible for WPS calls to automatically
receive GETS treatment when they
reach landline facilities, thus avoiding
the need for a WPS caller to also enter
GETS information.
39. DHS fully supports the Katrina
Panel’s recommendation that the
Commission work with NCS to promote
wider use of GETS, WPS and TSP
programs among government, public
safety, and critical industry groups.
Broadcasters that provided comments
support granting broadcasters access to
GETS and WPS. Other commenters state
that promotion of these programs must
be coordinated with industry to ensure
that providers can absorb additional
demands placed on their networks
through increased participation in the
programs.
40. PSHSB staff members are actively
engaged in priority services outreach.
For example, PSHSB staff recently
worked with the NCS TSP Program
Office, various telecommunications
carriers, and the State of New York to
enroll over 2,000 circuits into the TSP
program. Additionally, PSHSB staff is
closely coordinating with the HHS to
increase awareness among health care
providers, particularly hospitals, about
the benefits of enrollment and
participation in federal priority service
programs. This initiative includes
expanded outreach in the health care
sector and with state health departments
to increase their understanding of TSP,
GETS and WPS during and in the
aftermath of a natural disaster or other
emergency, such as an influenza
pandemic. HHS is considering options
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to better incorporate support for these
federal priority service programs into
their emergency preparedness funding
streams. The Commission is also
working with hospital associations to
educate the medical community about
priority communications services. In
addition, PSHSB is working with NCS
to enhance WPS and resolve the issue
of whether it is feasible for WPS calls to
automatically receive GETS treatment
when they reach landline facilities.
41. We direct PSHSB to continue to
work with DHS, including the NCS
Committee of Principal’s Priority
Services Working Group (PSWG), to
promote the priority communications
services to all eligible entities,
particularly eligible government, public
safety, emergency medical community,
and critical industry groups, including
repair crews which could qualify under
the eligibility criteria for both WPS and
GETS under the category of disaster
recovery. PSHSB should work with DHS
to ensure that communications systems’
capabilities are not overwhelmed by
increased demands placed on networks
by increased participation in these
programs. We also direct PSHSB to
support the creation and promotion of
best practices to ensure proper training
in how to use these services. Finally, we
direct PSHSB to continue working with
DHS and NCS’s PSWG to enhance WPS
and resolve the issue of whether it is
feasible for WPS calls to automatically
receive GETS treatment when they
reach landline facilities.
42. Broadening NCC to Include All
Communications Infrastructure Sectors.
The Katrina Panel recommended that
the Commission work with the NCS to
broaden the membership of the NCC to
include adequate representation of all
types of communications systems,
including broadcast, cable, satellite and
other new technologies, as appropriate.
The NCC is a government and industry
organization within DHS/NCS. It
functions at the operational level and
assists in initiating, coordinating,
restoring and reconstituting national
security and emergency preparedness
(NS/EP) telecommunications services or
facilities under all conditions of crises
and disasters.
43. In January 2000, the NCC was
designated an Information Sharing and
Analysis Center (ISAC) for
Telecommunications in accordance
with Presidential Decision Directive 63.
The NCC-ISAC facilitates the exchange
among government and industry
participants regarding vulnerability,
threat, intrusion, and anomaly
information affecting the
telecommunications infrastructure.
Since its creation, the NCC has
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coordinated the restoration and
provisioning of national security and
emergency preparedness
telecommunication services and
facilities during natural disasters and
armed conflicts. The NCC leverages its
unique joint government/industry
structure and all-hazard emergency
response capabilities to coordinate the
initiation, restoration, and
reconstitution of United States
government national security and
emergency preparedness
telecommunications services both
nationally and internationally.
44. DHS fully supports the Katrina
Panel’s recommendation that the
Commission work with NCS to broaden
the membership of the NCC. DHS states
that NCS is already working with the
members of industry to explore
expansion of NCC membership and
would welcome the Commission’s
engagement in this area. Several
additional commenters support this
recommendation.
45. In coordination with DHS/NCS,
PSHSB is currently engaged in efforts to
make the NCC more of an overall
communications information sharing
and analysis center instead of one
focused solely on telecommunications.
The Commission is working with
communications trade groups and
broadcasters, among others, to
encourage them to consider NCC
membership. Recently, a fiber optic
provider the Commission introduced to
the NCC signed up for membership as
did APCO, COMPTEL, Global Crossing,
and Cox Cable. We direct PSHSB to
continue its efforts in this area.
46. Web site for Emergency
Coordination. The Katrina Panel
recommended that the Commission
create a Web site identifying the key
state emergency management contacts,
particularly for communications
coordinating bodies, and post-disaster
coordination areas for communications
providers. Some commenters support
the proposal that the Commission create
a disaster response Web site for
communications providers; other
commenters state that this function is
best suited for other agencies, such as
FEMA or DHS.
47. FEMA and many states already
have publicly available information
identifying key state emergency
management contacts. FEMA’s Web site
has a compilation of state emergency
contacts (https://www.fema.gov/about/
contact/statedr.shtm) and the NCC Web
site (https://www.ncs.gov/ncc) has links
to federal agencies. Accordingly, we do
not believe it is necessary for the
Commission to create a similar Web site.
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48. To facilitate access to this
information by communications
companies, we direct PSHSB to
coordinate with FEMA to provide
updated links to the relevant state
emergency contact information
contained on the FEMA Web site.
Specifically, PSHSB should create a link
on its Web site to FEMA’s listing of state
emergency contact information.
49. FCC Web site for Emergency
Response Team Information. The
Katrina Panel recommended that the
Commission create a Web site to
publicize the Commission’s emergency
response team’s contact information and
procedures for facilitating disaster
response and outage recovery.
Commenters unanimously support the
Katrina Panel’s recommendation.
Commenters contend that the
Commission should maximize existing
resources by developing and posting on
the Commission’s Web site the
Commission’s emergency response
team’s contact information and
procedures.
50. We agree that a Web site providing
emergency contact information,
procedures for facilitating disaster
response and outage recovery, and
procedures for obtaining regulatory
relief during emergencies would be
helpful. We direct PSHSB to work with
other Bureaus and Offices, as
appropriate, to do so.
51. Other Recovery Coordination
Recommendations. Commenters
submitted the following suggestions for
improving the recovery coordination
process:
52. Expedited Importation of Essential
Communications Technology. Iridium
Satellite LLC suggests that the
Commission work with other federal
agencies to establish a system that
facilitates the delivery of replacement
infrastructure and equipment during a
disaster. Additionally, Inmarsat asserts
that, as part of creating redundancy, the
federal government should recognize
the importance of, and encourage the
building of, mobile units that can be
deployed as needed to any given
disaster zone to assist in rapid
restoration of vital communications
using Mobile Satellite Service. These
functions are covered by ESF #2. The
Commission is already working with
other agencies to support these
functions and will continue to
coordinate with DHS/NCS and other
agencies regarding these matters.
Inmarsat also asserts that the
Commission should work with U.S.
Customs to ensure that bottlenecks do
not slow the importation of essential
communications technology in the
aftermath of a disaster. Inmarsat and
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other satellite operators apparently
experienced a sharp rise in demand
after Hurricane Katrina that could not be
met by the existing stock of satellite
terminals in the U.S. We direct PSHSB
to coordinate with DHS/NCS, U.S.
Customs and other appropriate agencies
to develop a systematic approach
toward the importation of
communications equipment needed for
disaster response in the wake of
disasters.
53. Real Time Tracking of Progress
and Shared Experiences. Champaign
Urbana Wireless Network, The Texas
ISP Association, The Association for
Community Networking, and Acorn
Active Media (CUWN, et al.) suggest
that the Commission provide a means
by which communications responders
could record their progress, share
experiences in real time and avoid
accidental conflicts. This function is
primarily a responsibility of DHS/NCS
under ESF #2 and PSHSB should
continue to coordinate with DHS/NCS
regarding these matters.
First Responder Communications
54. Emergency Restoration Supply
Cache and Alternative Inventory. To
facilitate the restoration of public safety
communications, the Panel
recommended that the Commission: (i)
Support the ongoing efforts of the NCC
to develop and maintain a database of
state and local public safety system
information, including frequency usage,
to allow for more efficient spectrum
sharing, rapid on-site frequency
coordination, and emergency provision
of supplemental equipment in the event
of system failures; (ii) support the efforts
of the NCC to develop an inventory of
available communications assets
(including local, state, federal civilian
and military) that can be rapidly
deployed in the event of a catastrophic
event and work with the NCC and the
appropriate agencies to educate key
state and local emergency response
personnel on the availability of these
assets and how to request them; and (iii)
coordinate with the NCS/NCC to assure
that, immediately following any large
disaster, there is an efficient means by
which federal, state and local officials
can identify and locate private sector
communications assets that can be made
rapidly available to first responders and
relief organizations. The Katrina Panel
noted that one means by which to
identify and locate private sector
communications assets would be a Web
site maintained by either the FCC or
NCC through which the private sector
could register available assets along
with product information and stated
that such a Web site should be designed
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with a special area for registering
available equipment to assist persons
with disabilities in their
communications needs.
55. Support NCC Efforts to Develop a
Database of State and Local Public
Safety System Information. PSHSB has
already provided support for the NCC’s
ongoing efforts to develop and maintain
a database of state and local public
safety system information. With
assistance from PSHSB, the NCC has
developed a public safety first
responder frequency sharing guide.
PSHSB consulted private frequency
coordinators and collected and
coordinated information from them for
this effort. Additionally, although it was
only developed for the states affected by
Hurricane Katrina, FEMA recently
developed a Gulf Coast communications
plan for use during emergencies that
identifies all public safety equipment
and spectrum currently in use.
56. Coordinate with NCC to Facilitate
the Availability of Communications
Assets for First Responders PostDisaster. The Commission already
coordinates with the NCS/NCC to assure
that, following any large disaster, there
is an efficient means by which federal,
state and local officials can identify and
locate private sector communications
assets that can be made rapidly
available to first responders and relief
organizations. PSHSB has been
providing a supporting role to FEMA on
this issue. For example, per FEMA’s
request, PSHSB recently set up a
meeting between FEMA and
communications industry
representatives to discuss, among other
things, contingency contracts for
equipment and the identification of
equipment that can be airlifted through
the Department of Defense. PSHSB
already supports the efforts of the NCC
to develop an inventory of available
communications assets, in 2006 the NCS
began development of an inventory
database of government and industry
assets. This inventory database of
available government and industry
communications assets developed by
NCC and available to ESF #2 addresses
this recommendation. Regarding a Web
site, a function already exists whereby
industry can report their available assets
directly to the NCC.
57. We direct PSHSB to continue to
work with DHS, NCS, NCC, FEMA, state
governments, and industry on these
issues. We also direct PSHSB to
continue to work with NCC to address
the Katrina Panel recommendation
regarding the identification of private
sector communications assets, including
specifically identifying equipment
available to assist persons with
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disabilities in their communications
needs.
58. Equipment Cache. Another
Katrina Panel recommendation intended
to facilitate the restoration of public
safety communications includes that the
Commission encourage state and local
jurisdictions to retain and maintain,
including through arrangements with
the private sector, a cache of equipment
components that would be needed to
immediately restore existing public
safety communications within hours of
a disaster. The Katrina Panel stated that
the cache should: (i) Include the
necessary equipment to quickly restore
communications capabilities on all
relevant mutual aid channels; (ii) be
maintained as a regional or state-wide
resource, and located in areas protected
from disaster impacts; and (iii) be
included as an element of the NRP.
Further, the Katrina Panel
recommended that the Commission
encourage state and local jurisdictions
to utilize the cache through training
exercises on a regular basis.
59. In its comments, DHS stated that
it has reservations about the
recommendation concerning the
stockpiling of equipment. DHS noted
that already limited budgets do not
provide funding to procure additional
equipment and, in many cases, the
redundant equipment for network
restoration is often unavailable because
the systems at issue are legacy systems
that are obsolete and no longer
supported by manufacturers. We agree.
The Commission is reluctant to
encourage state and local jurisdictions
to maintain such a cache of equipment
unless funding for such an effort has
been specifically identified. Many local
jurisdictions do not have the requisite
funds for this effort. Although some
states have such equipment under
‘‘mutual aid agreements,’’ most states do
not have funds for equipment not in
use; their funds are used for equipment
intended for immediate use. Further,
there are already a number of training
exercises for responders. For example,
there are regional annual training
exercises held to demonstrate
equipment in a disaster and to show
options for restoration.
60. Facilitating First Responder
Communications Capabilities. To
facilitate interoperability among first
responder communications, the Katrina
Panel recommended that the
Commission: (i) Maintain the schedule
for commencing commercial spectrum
auctions by January 28, 2008 to fully
fund the $1 billion public safety
interoperability program, consistent
with recent legislation; (ii) work with
NTIA and DHS to establish appropriate
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criteria for the distribution of the $1
billion in a manner that best promotes
interoperability with the 700 MHz
band—among other things, such criteria
should mandate that any radios
purchased with grant monies must be
capable of operating on 700 MHz and
800 MHz channels established for
mutual aid and interoperability voice
communications; (iii) encourage the
expeditious development of regional
plans for the use of 700 MHz systems
and move promptly to review and
approve such plans; (iv) expeditiously
approve any requests by broadcasters to
terminate analog service in the 700 MHz
band before the end of the digital
television transition in 2009 in order to
allow public safety users immediate
access to this spectrum; (v) work with
the NTIA and DHS to develop strategies
and policies to expedite allowing
Federal (including the military), state
and local agencies to share spectrum for
emergency response purposes,
particularly the Federal incident
response channels and channels
established for mutual aid and
interoperability; and (vi) publicize
interoperability successes and/or best
practices by public safety entities to
serve as models to further
interoperability.
61. Schedule for 700 MHz Spectrum
Auction. We agree that the Commission
should, consistent with recent
legislation, maintain the schedule for
commencing commercial spectrum
auctions in the 700 MHz bands by
January 28, 2008. Accordingly, the
Commission should proceed with
current plans for developing auction
rules and procedures, including the
conclusion of a pending rulemaking
addressing the commercial 700 MHz
spectrum. The Commission will
commence auction of this spectrum in
a manner consistent with the Digital
Television Transition and Public Safety
Act of 2005.
62. Criteria for the Distribution of the
$1 Billion Public Safety Interoperability
Program. We direct PSHSB to offer to
work with NTIA and DHS, as
appropriate, to establish criteria for the
distribution of the $1 billion
interoperability fund in a manner that
best promotes interoperability with the
700 MHz band. No commenter opposed
the idea of the FCC offering to work
with NTIA and DHS in this regard.
Although the statute places
responsibility for implementing this
grant program upon NTIA and DHS, the
Commission could provide helpful
input. We believe, however, that such
funds should not be limited to the 700
MHz and 800 MHz bands and that the
PSHSB should encourage NTIA and
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DHS to explore ways to use IP
technology to facilitate interoperability
with VHF and UHF. An IP-based
approach would allow legacy systems to
evolve into a broadband
communications system. Additionally,
any action relating to the 700 MHz band
should include consideration of DHS’
concern that the Katrina Panel’s
recommendations are focused only on
state and local communications with
little standardization across regions and,
therefore, fail to address the need to
incorporate federal coordination with
state and local first responders into the
solution.
63. Expeditious Development, Review
and Approval of Regional Plans. We
direct PSHSB to encourage, as part of
their outreach efforts, the expeditious
development of regional plans for use of
700 MHz systems and to promptly
review and, where possible, approve
such plans when submitted. This
received strong support in the record.
PSHSB should initiate outreach efforts
to encourage states, tribal governments
and localities to participate in the
regional planning processes. PSHSB can
work with regional planning committees
in their efforts to develop regional plans
and coordinate their plans with adjacent
regions.
64. Requests by Broadcasters to
Terminate Analog Service in the 700
MHz Band. Although we understand the
importance of ensuring access to this
spectrum by public safety agencies as
quickly as possible, we must balance
this goal with the need to protect
consumers who could potentially lose
service if they have not yet obtained
digital televisions or converters.
Accordingly, although we will endeavor
to process requests from broadcasters to
terminate analog service as quickly as
possible, we will continue to review
such requests pursuant to the policies
previously adopted in Upper 700 MHz
Memorandum Opinion and Order and
Further Notice of Proposed Rulemaking.
65. Sharing of Spectrum. We agree
that implementation of the
recommendation that the Commission
work with NTIA and DHS to develop
strategies and policies to expedite
allowing Federal, state and local
agencies to share spectrum for
emergency response purposes would
serve the public interest. We direct
PSHSB, together with the Office of
Engineering and Technology, to work
with NTIA and DHS on this issue. There
is record support for the Commission
working with NTIA and DHS to allow
Federal and non-Federal spectrum
sharing for emergency response
purposes, both in spectrum allocated for
Federal and non-Federal uses. NTIA
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states in its comments that it and the
Interdepartment Radio Advisory
Committee (‘‘IRAC’’) already are
considering a proposal to revise current
rules to allow more flexible use by state
and local governments, and to simplify
the regulations governing the use of
Federal interoperability channels. The
Commission should assist in these
ongoing efforts in the IRAC and its
subcommittees and should consider
other possible solutions for making
spectrum available for shared use by
federal, state, tribal and local agencies
for emergency response purposes.
66. Publicizing Interoperability
Successes and Best Practices. We direct
PSHSB to work with other federal
agencies, the public safety community
and the industry, as appropriate, to
develop best practices to promote
interoperability. In addition, PSHSB
should encourage public safety
organizations to provide interoperability
success stories and make this
information available on its Web site.
67. Resiliency and Restoration of E–
911 Infrastructure and PSAPs. In order
to ensure a more robust 911 and E–911
service, the Katrina Panel recommended
that the Commission encourage the
implementation of the following three
best practices issued by the Network
Reliability and Interoperability Council
(NRIC):
(1) Service providers and network
operators should consider placing and
maintaining 911 circuits over diverse
interoffice transport facilities (e.g.,
geographically diverse facility routes,
automatically invoked standby routing,
diverse digital cross-connect system
services, self-healing fiber ring
topologies, or any combination thereof).
(2) Network operators, service
providers, equipment suppliers and
public safety authorities should
establish alternative methods of
communication for critical personnel.
(3) Service providers, network
operators and property managers should
ensure availability of emergency/backup
power (e.g., batteries, generators, fuel
cells) to maintain critical
communications services during times
of commercial power failures, including
natural and manmade occurrences (e.g.,
earthquakes, floods, fires, power brown/
blackouts, terrorism). The emergency/
backup power generators should be
located onsite, when appropriate.
68. We agree that PSHSB should be
proactive in encouraging
implementation of the first two of these
NRIC recommendations, for example,
through additional outreach efforts
which could include, inter alia, NRIC
best practice outreach efforts, promoting
industry guidelines on its Web site, and
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working with FEMA to educate PSAP
managers in disaster management, PSAP
rerouting, and the National Incident
Management System. This is consistent
with the recommendations of both NRIC
and the Katrina Panel that these best
practices be encouraged, but not
required. No commenters asserted that
there is a need to make these best
practices mandatory at this time.
Additionally, there may be legitimate
concerns that implementation of diverse
911 circuits would be cost-prohibitive
in certain cases.
69. NENA recommends that ‘‘the FCC
or the state commissions, as
appropriate, require all telephone
central offices to have an emergency
back-up power source.’’ St. Tammany’s
Parish Communications District 1
emphasizes the need for wireline
providers to have backup procedures in
place. Several commenters supported
this voluntary best practice and
indicated that they have backup power
available at their facilities. For example,
AT&T agrees that it is important to have
backup power to ensure the continued
operation of the nation’s 911 system
during disasters and states that it looks
forward to helping implement the
Katrina Panel’s recommendation that
the Commission encourage the
implementation of the NRIC backup
power best practice. AT&T reported that
all of its central offices are equipped
with backup batteries and/or diesel
generators. Verizon also stated that
every critical component in its networks
is protected by automatic power backup systems.
70. We agree with NENA’s and St.
Tammany Parish’s suggestion and find
that adoption of this requirement serves
the public interest. Accordingly,
pursuant to our authority under Section
1 of the Communications Act, as
amended, we will require all local
exchange carriers (LECs), including
incumbent LECs (ILECs) and
competitive LECs (CLECs), as well as
commercial mobile radio service
(CMRS) providers to have an emergency
back-up power source for all assets that
are normally powered from local AC
commercial power including those
inside central offices, cell sites, remote
switches and digital loop carrier system
remote terminals. LECs and CMRS
providers should maintain emergency
back-up power for a minimum of 24
hours for assets inside central offices
and eight hours for cell sites, remote
switches and digital loop carrier system
remote terminals that normally are
powered from local AC commercial
power.
71. Our expectation is that this
requirement will not create an undue
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burden since several reported in their
comments that they already maintain
emergency back-up power. We realize,
however, that this requirement may
present a financial burden to some small
carriers. Accordingly, we will not
impose this requirement on LECs
(including both ILECs and CLECs) that
meet the definition of a Class B
company as set forth in Section
32.11(b)(2) of the Commission’s rules.
We will also not apply this requirement
to non-nationwide CMRS providers
with no more than 500,000 subscribers.
72. The Commission finds that PSHSB
should be proactive in encouraging
implementation, by all other
communications providers, of the third
NRIC recommendation set forth above,
which states that communications
service providers, network operators
and property managers should ensure
the availability of emergency/backup
power.
73. The Katrina Panel also
recommended that the Commission
encourage the implementation of an
NRIC best practice that states that
network operators should consider
deploying dual active 911 selective
router architectures to enable circuits
from the caller’s serving end office to be
split between two selective routers in
order to eliminate single points of
failure. This NRIC best practice further
states that diversity should also be
considered on interoffice transport
facilities connecting each 911 selective
router to the PSAP serving end office.
Some commenters asserted that
selective routers represent technology
whose time has passed. NENA contends
that deployment of a dual selective
router at this point should be done only
if particular circumstances strongly
favor such an approach.
74. PSHSB should neither encourage
nor mandate implementation of this
NRIC best practice. We agree with the
many commenters who advocated that
public safety communications planning,
including the 911 infrastructure, instead
should move to incorporate IP-based
technologies. This will enable the
public safety community to focus on
future needs rather than requiring more
from legacy systems, offer more
redundancy and flexibility, and
contribute greatly to improving
compatibility between public safety
systems that operate using different
proprietary standards.
75. Grant Eligibility. We agree with
the recommendation of the Katrina
Panel that the FCC urge federal grant
programs to permit state or local 911
commissions or emergency
communications districts that provide
911 or public safety communications
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services to be eligible to apply for 911
enhancement and communications
enhancement/interoperability grants.
This recommendation also received
strong support from APCO and NENA.
We, therefore, direct PSHSB to consult
with DHS and administrators of other
applicable federal grant programs to
explore this possibility. We caution,
however, that PSHSB refrain from
advocating any particular funding
approach for state, tribal or local 911
commissions. Our goal is to support
state, tribal and local 911 commissions
in their efforts to enhance the
redundancy, interoperability, and
resiliency of their operations.
76. Secondary Back-Up PSAPS. The
Katrina Panel also stated that the
Commission should recommend the
designation of a secondary back-up
PSAP that is more than 200 miles away
to answer calls when the primary and
secondary PSAPs are disabled. Most
commenters, including APCO and
NENA, did not support this
recommendation. APCO asserts that
PSAPs 200 miles away would have
difficulties with dispatch and that a
better approach would be to have
‘‘mirrored’’ telephone central offices at
remote locations. We decline to
implement this Katrina Panel
recommendation. Use of back-up PSAPs
should be based on capabilities,
common vulnerabilities and technical
capabilities, not an arbitrary distance.
Geographic remoteness is only one
consideration; other considerations
include the probability of disaster
affecting both PSAPs, size of the PSAPs,
the level of technology used at both
PSAPs, radio interoperability,
availability of operating support
systems, and logistics for transporting
and staffing PSAP personnel familiar
with the geographic area covered by the
disaster.
77. Other Recommendations
Regarding First Responder
Communications. Various commenters
submitted additional recommendations
for addressing first responder
communications issues. We will address
those issues below.
78. Relocation of Existing Licensees
on Interoperability Channels. The
Tennessee Statewide Interoperability
Executive (the Tennessee SIEC) asserts
that the Commission should move
existing licensees on the VHF and UHF
interoperability channels so that such
channels are available for
interoperability usage and do not have
to compete with grandfathered dispatch
operations or secondary telemetry, etc.
The Tennessee SIEC also suggested that
the Commission eliminate licensing of
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the interoperability channels for any
purpose other than interoperability.
79. When the Commission designated
the VHF and UHF interoperability
channels, it sought to balance the need
for improved interoperability
capabilities below 512 MHz with the
need to minimize the impact on
incumbent licensees. The Commission
therefore ‘‘grandfathered’’ incumbent
licensees on a secondary basis only to
interoperability communication rather
than ordering them to vacate the
channels or use them exclusively for
interoperability purposes. With regard
to new licenses, the rules provide that
these frequencies will be available
primarily for interoperability-only
communications. We decline to amend
our rules at this time to move existing
licensees on the VHF and UHF
interoperability channels. Instead, we
find that a prudent approach would be
first to consult with public safety
coordinators. Accordingly, we direct
PSHSB to consult the public safety
frequency coordinator community
through the Public Safety
Communications Council to determine
the extent of the problem, if any, and
whether moving grandfathered licensees
at this time would be feasible, and if so,
how.
80. Use of a Standard Continuous
Tone Coded Squelch System. The
Tennessee SEIC suggested that the
Commission mandate the use of a
standard Continuous Tone Coded
Squelch System (‘‘CTCSS’’) to promote
interoperability and minimize
disruption at a disaster scene. We
decline to initiate a rulemaking to
implement Tennessee SEIC’s suggestion
at this time. The Commission has
designated 5 VHF frequencies and 4
UHF channel pairs for interoperability
use nationwide. Generally, VHF and
UHF analog public safety radios include
the CTCSS feature. Each radio ‘‘listens’’
for CTCSS tones transmitted by base
stations, mobiles, or portables. If the
tone is present, the user hears the
communications directed to him/her,
but other transmissions on the same
frequency using a different CTCSS tone
(or lacking a tone) are muted
(squelched). Because these frequencies
also have grandfathered, noninteroperable licensees, mandated use of
a standard CTCSS on these channels
would exclude (i.e., tune out) these
incumbents. Use of different tone coded
squelch frequencies on the
interoperability channels could prohibit
units from different jurisdictions from
communicating at the scene of a
disaster, which undermines the purpose
of interoperability. Mandating a
common CTCSS tone could impose
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unwarranted economic burdens by
requiring the purchase of additional
equipment or modification of existing
equipment to employ such a tone. A
mandated, common CTCSS also could
adversely impact grandfathered
licensees operating on the VHF and
UHF interoperability channels.
81. There is not enough information
in the record to recommend a
rulemaking at this point. However, it
would be prudent to consult with the
public safety frequency coordinators to
ascertain the scope of the problem and
determine whether Commission action
is warranted. We therefore direct PSHSB
to consult with public safety frequency
coordinators and ask them to study this
proposal and provide further input to
the Commission.
82. Statewide Channels. The
Tennessee SIEC advocates that, in order
to help states keep their statewide
channels clear, the Commission should
allow state agencies to provide FCC
designated frequency coordinators with
a list of FCC designated ‘‘Statewide’’
channels for protection within 35 to 50
miles of the state border depending
upon terrain protection. We direct
PSHSB to consult with public safety
coordinators on the problem of keeping
statewide channels clear.
83. Licensees Adjacent to
Interoperability Channels. The
Tennessee SIEC also advocates that the
Commission mandate that the wideband
licensees adjacent to the VHF/UHF
interoperability channels move to
narrowband emission to minimize
interference to interoperability
channels. We note our rules already
require that this be done. Accordingly,
no further action is necessary at this
time.
84. Designation of 155.370 MHz as a
Nationwide Inter-agency Channel. The
Tennessee SIEC also advocates that the
Commission designate 155.370 MHz as
a nationwide inter-agency channel and
implement a CTCSS tone to minimize
interference. We refrain, at this time,
from initiating a rulemaking to amend
our rules to designate 155.370 MHz as
an inter-agency channel nationwide and
implement a CTCSS tone to minimize
interference. Designating this public
safety frequency as an inter-agency
channel nationwide may have a
significant impact on existing
incumbents on this frequency and
adjacent channel incumbents.
Overcoming interference concerns,
particularly since VHF spectrum is
traditionally congested, may prove
challenging. The potential impact on
existing licensees, including increased
equipment costs, outweighs any benefits
of designating a sixth VHF frequency for
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interoperability. We also note that the
existing nationwide inter-agency
channels were recommended by the
four public safety coordinators and were
adopted by the Commission partly
because these were the ‘‘least licensed.’’
85. Common Nomenclature. The
Tennessee Statewide Interoperability
Executive and others recommend that
the Commission mandate a common
nomenclature for the designated
interoperability channels and require
each state to have a functional
Statewide Interoperability Executive
Council. These issues were raised in the
7th NPRM in WT Docket No. 96–86 and
we will address them in that
proceeding.
86. Mutual Aid Channels. The
Tennessee SIEC also stated that the
Commission should encourage public
safety frequency coordinators to keep
designated Fire mutual aid channels
(i.e. 154.265, 154.280, 154.295 MHz)
and their narrowband counterparts and
the National Law Enforcement Channel
(i.e. 155.475 MHz) for mutual aid only.
We refrain from concluding that the
Commission should encourage public
safety frequency coordinators to keep
designated mutual aid channels for aid
only, until the Commission can engage
the public safety frequency coordinator
community further on this issue. These
frequencies have special limitations that
make them available for specified
mutual aid purposes, but the Tennessee
SIEC suggests that the public safety
frequency coordinators currently
approve the use of these frequencies for
non-mutual aid purposes. In order to
evaluate the merits of this proposal, the
Commission should consult with the
public safety frequency coordinator
community through the Public Safety
Communications Council. Accordingly,
we direct PSHSB to engage in such
consultation and provide a
recommendation on this issue.
87. 911 Analysis. NENA asserts that
the Commission should require all 911
system service providers (SSPs) to
analyze and provide detailed
information on the redundancy,
resiliency, and dependability of 911
networks and to provide detailed
information to the Commission on areas
where these issues are treated in the
network and areas where there are gaps.
NENA states that all 9–1–1 SSPs should
be required to submit a plan to the
Commission outlining this information
and steps they intend to take to ensure
diversity and dependability in the
network, including any plans they have
to migrate their network to an IP-based
platform that will enable the migration
from the existing 911 system to next
generation 911 architecture. NENA also
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argues that these plans should be made
available to leading public safety
organizations.
88. AT&T asserts that NENA’s
proposal is misdirected because it is the
PSAP, not the service provider, that
must determine the best way to mitigate
single points of failure within its 911
network in a cost effective manner.
Similarly, the United States Telecom
Association (US Telecom) argues that
ILECs do not own 911 networks, but
merely provide inputs for them and
should not, therefore, be required to
report to the Commission regarding the
dependability of these networks. U.S.
Telecom argues that ILECs do not need
to be burdened with additional
reporting requirements and regulatory
mandates, but rather need flexibility to
create redundancies in their networks
not mandates requiring them to do so
where it is unnecessary. AT&T also
asserts that the NENA fails to explain
how the Commission could make use of
such detailed information in any
manner that does not duplicate how 911
service providers already interact with
PSAPs and state regulatory authorities.
AT&T and U.S. Telecom assert that
requiring the unnecessary further
dissemination of this information could
have serious adverse consequences for
service providers, for whom those
proprietary data have substantial
competitive value, and for the general
public if that information is
compromised and comes into
possession of persons and groups with
criminal intentions.
89. We agree that the Commission
should require the analysis of 911 and
E911 networks and the submission of
reports regarding the status of these
networks. Although NENA’s proposal
appears to be limited to 911 SSPs,
which are typically incumbent local
exchange carriers (ILECs), we believe
that, with the exceptions described
below, this requirement should apply
all LECs, including ILECs and CLECs,
CMRS providers required to comply
with the wireless 911 rules and
interconnected Voice over Internet
Protocol (VoIP) service providers. It is
critical that Americans have access to a
resilient and reliable 911 system
irrespective of the technology used to
provide the service. Therefore, we will
require LECs, including both ILECs and
CLECs, CMRS providers required to
comply with the wireless 911 rules and
interconnected VoIP service providers
analyze and provide detailed reports on
the redundancy, resiliency, and
dependability of their 911 and E911
networks and systems. Where relevant,
the reports should include steps the
service provider intends to take to
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ensure diversity and dependability in
the network and/or system, including
any plans they have to migrate their
network to a next generation IP-based
E911 platform. This requirement will
serve the public interest and further the
Commission’s statutory mandate to
promote the safety of life and property
through the use of wire and radio
communication.
90. We are mindful that this
requirement may cause a financial
burden to certain small carriers.
Accordingly, we will not impose this
reporting requirement on LECs,
including ILECs and CLECs, that meet
the definition of a Class B company set
forth in Section 32.11(b)(2) of the
Commission’s rules. We will also not
impose this reporting requirement on
Tier III CMRS carriers. Interconnected
VoIP service providers will be exempt
from this requirement if their annual
revenues fall below the revenue
threshold established pursuant to
Section 32.11 of the Commission’s rules.
NENA recommends that these reports be
shared with ‘‘leading public safety
organizations.’’ Although we believe
there is some benefit to sharing these
reports with certain public safety
organizations, we also understand that
these reports will likely contain
competitive and other information that
should be accorded confidential
treatment under our rules. To balance
these concerns, we will share these
reports with NENA, APCO, and The
National Association of State 9–1–1
Administrators, the public safety
organizations that previously have been
provided copies of 911-related reports,
but only pursuant to a protective order
consistent with the model protective
order previously adopted by the
Commission. We delegate authority to
PSHSB to issue such protective orders.
91. AT&T and U.S. Telecom argue
that this should not be the duty of SSPs
which are typically ILECs, suggesting
that PSAPs are better situated to
perform such an analysis. PSAPs know
whether they have alternative facilities
into their buildings and whether they
have backup/alternative PSAP sites.
However, carriers, not PSAPs, know
about the selective routers, the routing
between selective routers and the
central offices from which customers
may call, and the diversity in the
interoffice facilities between the
selective router and the central office
serving the PSAP. PSAPs should know
whether they ordered facility diversity,
but they do not have insight regarding
how, or even if, this was provisioned.
U.S. Telecom also argued that ILECs
should not be subject to mandates
requiring them to create redundancies
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in their networks; however, the rule we
adopt requires only an analysis and
report, it does not require carriers to
create additional network redundancies.
92. Accordingly, pursuant to our
authority under Section 403 of the
Communications Act, as amended, we
will require LECs, CMRS providers
required to comply with the wireless
911 rules and interconnected VoIP
service providers, except those
exempted above, to conduct an analysis
of the resiliency and reliability of their
911 networks or systems and to submit
a report to the Commission. We delegate
to PSHSB the authority to implement
and activate a process through which
these reports will be submitted,
including the authority to establish the
specific data that will be required from
each category of communications
provider. We also direct PSHSB to make
efforts to ensure that carriers subject to
state regulations requiring the reporting
of similar information are afforded the
opportunity to meet this requirement by
submitting the state report. The report
will be due 120 days from the date that
the Commission or its staff announces
activation of the 911 network and
system reporting process.
93. We also note that NRIC VII
developed best practices that could
address this issue. Accordingly, we
direct PSHSB to continue to encourage
industry to implement NRIC’s best
practices in this area, to continue to
encourage industry to develop best
practices in this area specific to their
locale, and to continue to work to see
that such recommendations, and any
resulting adopted best practices, are
made available on the Commission’s
Web site.
94. Two-Way Paging Initiative.
Commenters recommended that the
Commission permit the use of 900 MHz
B/ILT pool of spectrum for two-way
paging systems either owned by public
safety users or dedicated to the
provision of emergency
communications. We direct PSHSB, in
coordination with WTB, to consider this
issue and to determine what action, if
any, should be implemented.
95. McVey Petition for Rulemaking. In
his comments, W. Lee McVey requests
that the Commission initiate a
rulemaking to create a new radio service
in the 148–150 MHz band ‘‘to facilitate
interoperability between different first
responders during and following a
national emergency.’’ We note that the
148–149.9 band is allocated on a
primary basis for federal Fixed, Mobile
and Mobile Satellite (Earth-to-Space)
service and the 149–150.05 MHz
segment is allocated on a co-primary
basis for federal and non-federal Mobile
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Satellite (Earth-to-space) and Radio
navigation Satellite Services, and that
the petition does not address this use
nor does it explain what rules would be
necessary to govern access to this
spectrum. Given the potential impact of
McVey’s proposal to spectrum allocated
for federal use, we direct PSHSB,
together with OET, to seek feedback
from NTIA on this petition. Upon
receiving such feedback, we direct
PSHSB and OET to make a
determination on the appropriate action
to be taken on this petition.
Emergency Communications to the
Public
96. Revitalize and Publicize the
Emergency Alert System. The Katrina
Panel suggests a number of
recommendations to revitalize and
publicize the existing Emergency Alert
System (‘‘EAS’’). To facilitate and
complement the use of the existing EAS,
the Katrina Panel recommends that the
Commission should: (a) Educate state
and local officials about EAS, its
benefits, and how it can be best utilized;
(b) develop a program for educating the
public about the EAS and promote
community awareness of potential
mechanisms for accessing those alerts
sent during power outages or broadcast
transmission failures; (c) move
expeditiously to complete its
proceeding to explore the technical and
financial viability of expanding the EAS
to other technologies, such as wireless
services and the Internet, recognizing
that changes to communications
networks and equipment take time to
implement; (d) consistent with
proposed legislation, work with
Congress and other appropriate federal
departments and agencies to explore the
technical and financial viability of
establishing a comprehensive national
warning system that complements
existing systems and allows local
officials to increase the penetration of
warnings to the public as well as target,
when necessary, alerts to a particular
area; (e) work with the DHS and other
appropriate federal agencies on pilot
programs that would allow more
immediate evaluation and testing of
new notification technologies; and (f)
work with the Department of Commerce
to expand the distribution of certain
critical non-weather emergency
warnings over National Oceanic and
Atmospheric Administration (NOAA)
weather radios to supplement the EAS.
97. We agree that we should
encourage state, tribal and local
governments to use EAS as a
mechanism to deliver emergency alerts.
Accordingly, we direct PSHSB to engage
in outreach efforts to educate state,
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tribal and local governments about the
EAS. In addition, we direct PSHSB to
take steps to educate the public about
EAS. We also note that PSHSB has
coordinated with DHS on EAS issues,
including issues related to the
development of a state-of-the-art public
alert and warning system. We direct
PSHSB to continue those efforts.
98. Finally, on the issue of expanding
the scope of EAS to include new
technologies, as the Katrina Panel
acknowledges, this issue is already the
subject of our ongoing EAS rulemaking
proceeding. In addition, pursuant to the
recently enacted WARN Act, the
Commission established an advisory
committee—the Commercial Mobile
Service Alert Advisory Committee—to
develop and recommend technical
standards and protocols by which
commercial mobile service (CMS)
providers may voluntarily transmit
emergency alerts. The Committee has a
diverse membership, including over
forty representatives from the wireless
and broadcast industries, public safety,
equipment manufacturers, organizations
representing people with disabilities
and the elderly, FEMA and NOAA.
Thus far, the Committee has held three
full Committee meetings and a number
of informal working group meetings.
The Commission expects that the
Committee will meet its statutory
deadline of submitting
recommendations to the Commission by
October 12, 2007.
99. Ensuring that People with
Disabilities and Non-English Speaking
Persons Receive Alerts. The Katrina
Panel recommended that the
Commission promptly find a
mechanism to resolve technical and
financial hurdles in the EAS system to
ensure that non-English speaking people
or people with disabilities have access
to public warnings, if readily
achievable. The Panel also
recommended that the Commission
work with trade associations and the
disability community to create and
publicize best practices for serving
persons with disabilities and nonEnglish-speaking Americans and
encourage state and local government
agencies that provide emergency
information to take steps to make this
information accessible to persons with
disabilities and non-English speaking
Americans.
100. We note that the issue of making
EAS alerts accessible to people with
disabilities and to those who do not
speak English is already the subject of
the EAS rulemaking proceeding.
Moreover, the Commercial Mobile
Service Alert Advisory Committee will
consider these issues in the context of
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wireless carriers’ participation in
emergency alerts. On the broader issue
of ensuring that emergency information
reaches people with disabilities and
non-English speaking Americans, we
direct PSHSB, along with Consumer &
Government Affairs Bureau (CGB) as
appropriate, to work with the industry,
state, tribal and local governments and
organizations representing people with
disability and non-English speaking
persons on these issues.
101. Ensuring Consistent and Reliable
Emergency Information Through a
Consolidated and Coordinated Public
Information Program. The Katrina Panel
recommended that public information
functions should be coordinated and
integrated across jurisdictions and
across functional agencies, among
federal state, local and tribal partners,
and with private sector and nongovernmental organizations. The Panel
recommended that the Commission
work with involved parties to facilitate
the integration of media representatives
into the development of disaster
communications plans (Emergency
Support Function #2). The Panel also
urged the designation of a public
information officer at each Emergency
Operations Center to handle media and
public inquiries, emergency public
information and warning, and other
functions. The Panel advocates the
formation of a Joint Information Center
(‘‘JIC’’) during large scale disasters. The
JIC would collocate representatives from
federal, regional, state, local and/or
tribal EOCs responsible for primary
incident coordination responsibilities.
The JIC would provide a mechanism to
integrate public information activities
from various jurisdictions and
organizations and would include media
operations.
102. We believe this issue is
thoroughly addressed by the National
Response Plan under Emergency
Support Function #15—External Affairs
and the Public Affairs Support Annex.
ESF #15 ensures that sufficient federal
assets are deployed to the field during
a potential or actual Incident of National
Significance to provide accurate,
coordinated, and timely information to
government, media, the private section
and the local populace. This provides
the resource support and mechanisms to
implement the NRP Incident
Communications Emergency Policy and
Procedures described in the NRP Public
Affairs Support Annex. The NRP Public
Support Annex describes the
interagency policies and procedures
used to rapidly mobilize federal assets
to prepare and deliver coordinated and
sustained messages to the public in
response to Incidents of National
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significance and other major domestic
emergencies. In addition, the NRP
Public Affairs Support Annex
specifically addresses the formation of
JICs.
103. The Katrina Panel recommended
that the Commission should work with
federal, state, and local agencies to
ensure consistent and reliable
emergency information through a
consolidated and coordinated public
information program. We note that state,
tribal and local officials play a key role
in forming messages as they are sent to
the public. Nonetheless, we direct
PSHSB to continue to work with DHS
and state, tribal and local governments
on the consolidation and coordination
of public information as part of its
supporting role under the NRP’s ESF
#15 and the Public Affairs Annex.
Other Recommendations
104. Amateur Initiatives. Several
amateur radio operators recommended
changes to part 97 of the Commission’s
rules which govern amateur radio. Many
of the changes have already been
implemented and thus require no
further action. For example, the
Commission recently eliminated Morse
Code proficiency as a license
qualification requirement, an action
supported by several commenters in this
proceeding. The Commission also
previously decided to phase out RACES
station licenses, making proposed
changes to rules relevant to these
licenses moot. Finally, the Commission
previously clarified that part 97 does
not prohibit amateur radio operators
who are emergency personnel engaged
in disaster relief from using their
amateur radio bands while in a paid
duty status. We also note that several
recommendations made by amateur
radio operators remain pending before
the Commission and, accordingly, we
take no action on those in this
proceeding. We do note that the amateur
radio community played an important
role in the aftermath of Hurricane
Katrina and other disasters.
Accordingly, we order PSHSB to
include the amateur radio community in
its outreach efforts.
105. Low Power Broadcast Service
Initiatives. Prometheus Radio Project
and Amherst Alliance submitted a
number of recommendations regarding
the Low Power FM service as well as
other low power broadcast services.
Specifically, these commenters
recommended that the Commission: (i)
Remind Congress that it has previously
recommended that the statutory
restrictions on adjacent channel spacing
of Low Power FM stations should be
repealed; (ii) open a filing window for
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10 watt LPFM license applications; (iii)
establish 250 watt LPFM stations; and
(iv) establish Low Power AM stations;
and (v) resolve the LPFM rulemaking
proceeding. We will refer these issues to
the Media Bureau for handling as
appropriate.
106. Modification of ‘‘Substantial
Service’’ Policies for NPCS Channels.
The American Association of Paging
Carriers (AAPC) asserts that the
Commission should ‘‘modify its
‘substantial service’ policies governing
part 24 NPCS channels so that licensees
leasing, disaggregating or partitioning
NPCS spectrum for use by two-way
paging systems for emergency
communications, including leasing,
disaggregating or partitioning spectrum
for ‘back haul’ channels that can be
paired with traditional 929/931 MHz
paging channels, also will be deemed to
be providing ‘substantial service’ on the
spectrum retained by the NPCS
licensee.’’ Because this issue relates to
general construction policy, we will
refer this issue to the Wireless
Telecommunications Bureau for
appropriate handling.
107. Designation of 700 MHz
Spectrum for Critical Infrastructure.
Some commenters recommend that the
Commission designate a portion of the
700 MHz band for use by critical
infrastructure industry use. We will
address this issue in the context of our
700 MHz proceedings.
108. CALEA Exemption for
Temporary Ad Hoc Networks.
Champaign Urbana Wireless Network et
al. asks that the Commission clarify that
volunteers who build ad hoc networks
in response to an emergency need not
comply with CALEA. They state that, in
response to Hurricane Katrina,
volunteers created numerous wireless
networks to provide needed Internet
connectivity for Red Cross shelters and
others in areas where Katrina destroyed
or substantially degraded existing
infrastructure. On completing
construction of these ad hoc networks,
the volunteers turned these networks
over to local operators and move on to
help others.
109. Champaign Urbana et al states
that many of these ad hoc networks
remained in operation for months and
may still remain in operation today.
They state that volunteers who generally
did not maintain contact or provide any
services for these networks once they
turn them over to local operators. They
state that these volunteers are not
telecommunications carriers to whom
CALEA generally applies and that these
volunteers do not provide these services
for hire. In addition, they state that
these volunteers do not fall under the
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‘‘substantial replacement provision’’ of
the Act.
110. They request that the
Commission establish a blanket waiver
for ad hoc wireless networks created in
response to a state of emergency; and
that any liability that might arise for
failure to comply with CALEA if the
networks remain in operation after the
emergency would not lie with those
who created the network so long as they
turned control over the network to
others. To the extent the Commission
determines that these volunteers are
subject to CALEA, Champaign Urbana et
al requests that the Commission provide
a general waiver pursuant to its
authority to exempt any ‘‘class or
category of telecommunications
carrier.’’
111. We do not have sufficient
information in the record to justify grant
of a blanket waiver as Champaign
Urbana suggests. First it is not clear
whether Champaign Urbana’s request is
for a blanket waiver of ad hoc temporary
networks in all cases of emergencies,
including those involving terrorist
attacks. If so, such a waiver could
actually impede law enforcement and
thus hinder the purposes of CALEA.
Moreover, we note that CALEA
exemptions may only be granted after
formal consultation with the U.S.
Attorney General and that the Federal
Bureau of Investigation (which formally
has been designated by the Attorney
General to handle CALEA obligations)
has previously opposed granting blanket
CALEA exemptions. For these reasons,
we decline to issue a blanket waiver for
these types of networks. Rather, we
think the appropriate approach would
be to review requests for exemptions of
these types of networks (and the
volunteers who construct them) on a
case-by-case basis.
112. Closed Captioning and
Telecommunications Relay Service
Issues. Telecommunications for the Deaf
and Hard of Hearing (TDI) recommends
that: (i) Broadcasters establish contracts
or cooperative agreements among
captioning providers to ensure that
broadcasts can be captioned in the event
of emergencies regardless of the
emergency’s location; (ii) captioning
services personnel should be designated
as essential personnel; (iii) the
Commission require all
Telecommunications Relay Service
(‘‘TRS’’) providers to have back-up
power ready to operate for a minimum
of 72 hours; (iv) the Commission should
require that all TRS providers have
contingency plans for transfer of calls
from TRS centers that may be unable to
operate due to catastrophic damage or
overwhelming volume of calls from
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other centers; and (v) all TRS personnel
should be deemed essential personnel
during emergencies.
113. We direct CGB to consider these
issues in an appropriate proceeding. In
this regard, we note that, on December
29, 2006, the Commission released a
Public Notice that provides steps that
video programming distributors may
take to obtain closed captioning services
quickly in the event of an emergency.
With respect to TDI items (2) and (5), we
note that the FCC has no jurisdiction
over who is declared an ‘‘essential
service provider,’’ nonetheless we will
direct PSHSB to work with DHS on this
issue.
114. The American Association of
People with Disabilities (AAPD)
suggests that the Commission consider
encouraging IP Relay and Video Relay
Service (VRS) providers to develop
solutions for handling emergency calls
through TRS. This issue was raised in
the November 30, 2005 VRS 9–1–1
NPRM, has been the subject of an E9–
1–1 Disability Access Summit held at
the Commission on November 15, 2006,
and is pending before the Commission.
CGB’s Disability Rights Office and
PSHSB will continue to work with the
disability community and Internetbased TRS providers on these issues.
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I. Procedural Matters
A. Final Paperwork Reduction Act
Analysis
115. This document contains new
information collection requirements.
The Commission, as part of its
continuing effort to reduce paperwork
burdens, invites the general public, the
Office of Management and Budget and
other Federal agencies to comment on
the information collection requirements
contained in this Order, as required by
the Paperwork Reduction Act of 1995,
Public Law 104–13. Public and agency
comments are due September 10, 2007.
In addition, pursuant to the Small
Business Paperwork Relief Act of 2002,
Public Law 107–198, see 44 U.S.C.
3506(c)(4), we previously sought
specific comment on how the
Commission might ‘‘further reduce the
information collection burden for small
business concerns with fewer than 25
employees.’’ In this present document,
we have assessed the effects of requiring
the analysis of 911 and E911 networks
and the submission of a report on the
resiliency and reliability of those
networks, by LECs, CMRS providers
required to comply with the wireless
911 rules, and interconnected VoIP
service providers. We have specifically
exempt LECs that meet the definition of
a Class B company set forth in Section
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32.11(b)(2) of our rules, Tier III CMRS
carriers, and interconnected VoIP
service providers with annual revenues
below the revenue threshold established
pursuant to Section 32.11 of our rules
from these requirements. We find that
this imposes minimal regulation on
small entities to the extent consistent
with our goal of advancing our public
safety mission.
B. Report to Congress
116. The Commission will send a
copy of this Order in a report to be sent
to Congress and the Government
Accountability Office pursuant to the
Congressional Review Act, see 5 U.S.C.
801(a)(1)(A).
II. Final Regulatory Flexibility Analysis
117. As required by the Regulatory
Flexibility Act of 1980, as amended
(RFA), an Initial Regulatory Flexibility
Analysis (IRFA) was incorporated in the
Notice of Proposed Rulemaking in EB
Docket No. 06–119. The Commission
sought written public comment on the
proposals in this docket, including
comment on the IRFA. This Final
Regulatory Flexibility Analysis (FRFA)
conforms to the RFA.
Need for, and Objectives of, the Rules
118. In the Order, we adopt a rule that
requires local exchange carriers (LECs),
other than those that meet the definition
of a Class B company as set forth in
Section 32.11(b)(2) of the Commission’s
rules, and commercial mobile radio
service (CMRS) providers, other than
non-nationwide CMRS providers with
no more than 500,000 subscribers, to
have an emergency backup power
source for all assets that are normally
powered from local AC commercial
power, including those inside central
offices, cell sites, remote switches and
digital loop carrier system remote
terminals. We also adopt a rule that
requires the analysis of 911 and E911
networks and systems and detailed
reporting to the Commission of the
redundancy, resiliency and reliability of
those networks and systems by: (1)
LECs, including incumbent LECs
(ILECs) and competitive LECs (CLECs);
(2) commercial wirelesss service
providers required to comply with the
wireless 911 rules set forth in Section
20.18 of the Commission’s rules; and (3)
interconnected Voice over Internet
Protocol (VoIP) service providers. LECs
that meet the definition of a Class B
company set forth in Section 32.11(b)(2)
of the Commission’s rules, nonnationwide commercial mobile radio
service providers with no more than
500,000 subscribers at the end of 2001,
and interconnected VoIP service
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providers with annual revenues below
the revenue threshold established
pursuant to Section 32.11 of the
Commission’s rules are exempt from
this rule.
119. These rules, which are part of a
broader initiative taken with this Order
to implement several of the
recommendations made by the
Independent Panel Reviewing the
Impact of Hurricane Katrina on
Communications Networks (Katrina
Panel), will promote communications
readiness and preparedness for future
natural disasters and other emergencies.
The measures taken today will also
facilitate more effective and efficient
recovery efforts in the wake of such
events. These actions will advance
efforts to save lives and protect property
in the event of a natural disaster or other
emergency.
Summary of Significant Issues Raised by
Public Comments in Response to the
IRFA
120. No comments specifically
addressed the IRFA.
Description and Estimate of the Number
of Small Entities to Which the Rules
Will Apply
121. The RFA directs agencies to
provide a description of, and, where
feasible, an estimate of, the number of
small entities that may be affected by
the rules adopted herein. The RFA
generally defines the term ‘‘small
entity’’ as having the same meaning as
the terms ‘‘small business,’’ ‘‘small
organization,’’ and ‘‘small governmental
jurisdiction.’’ In addition, the term
‘‘small business’’ has the same meaning
as the term ‘‘small business concern’’
under the Small Business Act. A ‘‘small
business concern’’ is one which: (1) Is
independently owned and operated; (2)
is not dominant in its field of operation;
and (3) satisfies any additional criteria
established by the Small Business
Administration (SBA).
122. Nationwide, there are a total of
approximately 22.4 million small
businesses, according to SBA data. A
‘‘small organization’’ is generally ‘‘any
not-for-profit enterprise which is
independently owned and operated and
is not dominant in its field.’’
Nationwide, as of 2002, there were
approximately 1.6 million small
organizations. The term ‘‘small
governmental jurisdiction’’ is defined
generally as ‘‘governments of cities,
towns, townships, villages, school
districts, or special districts, with a
population of less than fifty thousand.’’
Census Bureau data for 2002 indicate
that there were 87,525 local
governmental jurisdictions in the
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United States. We estimate that, of this
total, 84,377 entities were ‘‘small
governmental jurisdictions.’’ Thus, we
estimate that most governmental
jurisdictions are small.
123. In the following paragraphs, the
Commission further describes and
estimates the number of small entity
licensees that may be affected by the
rules the Commission adopts in this
Order. The rule changes affect LECs,
including both incumbent LECs (ILECS)
and competitive LECs (CLECs), CMRS
providers, and interconnected VoIP
service providers.
124. Since the Order applies to
multiple services, this FRFA analyzes
the number of small entities affected on
a service-by-service basis. In the case of
CMRS providers, when identifying
small entities that could be affected by
the Commission’s new rules, this FRFA
provides information that describes
auctions results, including the number
of small entities that were winning
bidders. However, the number of
winning bidders that qualify as small
businesses at the close of an auction
does not necessarily reflect the total
number of small entities currently in a
particular service. The Commission
does not generally require that licensees
later provide business size information,
except in the context of an assignment
or a transfer of control application that
involves unjust enrichment issues.
125. Cellular Licensees. The SBA has
developed a small business size
standard for small businesses in the
category ‘‘Cellular and Other Wireless
Telecommunications.’’ Under that SBA
category, a business is small if it has
1,500 or fewer employees. For the
census category of ‘‘Cellular and Other
Wireless Telecommunications,’’ Census
Bureau data for 2002 show that there
were 1,397 firms in this category that
operated for the entire year. Of this
total, 1,378 firms had employment of
999 or fewer employees, and 19 firms
had employment of 1,000 employees or
more. Thus, under this category and size
standard, the majority of firms can be
considered small.
126. Broadband Personal
Communications Service. The
broadband Personal Communications
Service (PCS) spectrum is divided into
six frequency blocks designated A
through F, and the Commission has held
auctions for each block. The
Commission has created a small
business size standard for Blocks C and
F as an entity that has average gross
revenues of less than $40 million in the
three previous calendar years. For Block
F, an additional small business size
standard for ‘‘very small business’’ was
added and is defined as an entity that,
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together with its affiliates, has average
gross revenues of not more than $15
million for the preceding three calendar
years. These small business size
standards, in the context of broadband
PCS auctions, have been approved by
the SBA. No small businesses within the
SBA-approved small business size
standards bid successfully for licenses
in Blocks A and B. There were 90
winning bidders that qualified as small
entities in the C Block auctions. A total
of 93 ‘‘small’’ and ‘‘very small’’ business
bidders won approximately 40 percent
of the 1,479 licenses for Blocks D, E, and
F. On March 23, 1999, the Commission
reauctioned 155 C, D, E, and F Block
licenses; there were 113 small business
winning bidders. On January 26, 2001,
the Commission completed the auction
of 422 C and F PCS licenses in Auction
35. Of the 35 winning bidders in this
auction, 29 qualified as ‘‘small’’ or ‘‘very
small’’ businesses. Subsequent events
concerning Auction 35, including
judicial and agency determinations,
resulted in a total of 163 C and F Block
licenses being available for grant.
127. Specialized Mobile Radio. The
Commission awards ‘‘small entity’’
bidding credits in auctions for
Specialized Mobile Radio (SMR)
geographic area licenses in the 800 MHz
and 900 MHz bands to firms that had
revenues of no more than $15 million in
each of the three previous calendar
years. The Commission awards ‘‘very
small entity’’ bidding credits to firms
that had revenues of no more than $3
million in each of the three previous
calendar years. The SBA has approved
these small business size standards for
the 900 MHz Service. The Commission
has held auctions for geographic area
licenses in the 800 MHz and 900 MHz
bands. The 900 MHz SMR auction began
on December 5, 1995, and closed on
April 15, 1996. Sixty bidders claiming
that they qualified as small businesses
under the $15 million size standard won
263 geographic area licenses in the 900
MHz SMR band. The 800 MHz SMR
auction for the upper 200 channels
began on October 28, 1997, and was
completed on December 8, 1997. Ten
bidders claiming that they qualified as
small businesses under the $15 million
size standard won 38 geographic area
licenses for the upper 200 channels in
the 800 MHz SMR band. A second
auction for the 800 MHz band was held
on January 10, 2002 and closed on
January 17, 2002 and included 23 BEA
licenses. One bidder claiming small
business status won five licenses.
128. The auction of the 1,050 800
MHz SMR geographic area licenses for
the General Category channels began on
August 16, 2000, and was completed on
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September 1, 2000. Eleven bidders won
108 geographic area licenses for the
General Category channels in the 800
MHz SMR band qualified as small
businesses under the $15 million size
standard. In an auction completed on
December 5, 2000, a total of 2,800
Economic Area licenses in the lower 80
channels of the 800 MHz SMR service
were sold. Of the 22 winning bidders,
19 claimed ‘‘small business’’ status and
won 129 licenses. Thus, combining all
three auctions, 40 winning bidders for
geographic licenses in the 800 MHz
SMR band claimed status as small
business.
129. In addition, there are numerous
incumbent site-by-site SMR licensees
and licensees with extended
implementation authorizations in the
800 and 900 MHz bands. The
Commission does not know how many
firms provide 800 MHz or 900 MHz
geographic area SMR pursuant to
extended implementation
authorizations, nor how many of these
providers have annual revenues of no
more than $3 million or $15 million (the
special small business size standards),
or have no more than 1,500 employees
(the generic SBA standard for wireless
entities, discussed, supra). One firm has
over $15 million in revenues. The
Commission assumes, for purposes of
this analysis, that all of the remaining
existing extended implementation
authorizations are held by small
entities.
130. Advanced Wireless Services. In
the AWS–1 Report and Order, the
Commission adopted rules that affect
applicants who wish to provide service
in the 1710–1755 MHz and 2110–2155
MHz bands. The AWS–1 Report and
Order defines a ‘‘small business’’ as an
entity with average annual gross
revenues for the preceding three years
not exceeding $40 million, and a ‘‘very
small business’’ as an entity with
average annual gross revenues for the
preceding three years not exceeding $15
million. The AWS–1 Report and Order
also provides small businesses with a
bidding credit of 15 percent and very
small businesses with a bidding credit
of 25 percent.
131. Incumbent Local Exchange
Carriers (Incumbent LECs). As noted
above, a ‘‘small business’’ under the
RFA is one that, inter alia, meets the
pertinent small business size standard
(e.g., a telephone communications
business having 1,500 or fewer
employees), and ‘‘is not dominant in its
field of operation.’’ The SBA’s Office of
Advocacy contends that, for RFA
purposes, small incumbent LECs are not
dominant in their field of operation
because any such dominance is not
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‘‘national’’ in scope. We have therefore
included small incumbent local
exchange carriers in this RFA analysis,
although we emphasize that this RFA
action has no effect on Commission
analyses and determinations in other,
non-RFA contexts. Neither the
Commission nor the SBA has developed
a small business size standard
specifically for incumbent local
exchange services. The appropriate size
standard under SBA rules is for the
category Wired Telecommunications
Carriers. Under that size standard, such
a business is small if it has 1,500 or
fewer employees. According to
Commission data, 1,303 carriers have
reported that they are engaged in the
provision of incumbent local exchange
services. Of these 1,303 carriers, an
estimated 1,020 have 1,500 or fewer
employees and 283 have more than
1,500 employees. Consequently, the
Commission estimates that most
providers of incumbent local exchange
service are small businesses that may be
affected by our proposed rules.
132. Competitive Local Exchange
Carriers (Competitive LECs),
Competitive Access Providers (CAPs),
‘‘Shared-Tenant Service Providers,’’ and
‘‘Other Local Service Providers.’’
Neither the Commission nor the SBA
has developed a small business size
standard specifically for these service
providers. The appropriate size standard
under SBA rules is for the category
Wired Telecommunications Carriers.
Under that size standard, such a
business is small if it has 1,500 or fewer
employees. According to Commission
data, 769 carriers have reported that
they are engaged in the provision of
either competitive access provider
services or competitive local exchange
carrier services. Of these 769 carriers, an
estimated 676 have 1,500 or fewer
employees and 93 have more than 1,500
employees. In addition, 12 carriers have
reported that they are ‘‘Shared-Tenant
Service Providers,’’ and all 12 are
estimated to have 1,500 or fewer
employees. In addition, 39 carriers have
reported that they are ‘‘Other Local
Service Providers.’’ Of the 39, an
estimated 38 have 1,500 or fewer
employees and one has more than 1,500
employees. Consequently, the
Commission estimates that most
providers of competitive local exchange
service, competitive access providers,
‘‘Shared-Tenant Service Providers,’’ and
‘‘Other Local Service Providers’’ are
small entities that may be affected by
our proposed rules.
133. Cable and Other Program
Distribution. The Census Bureau defines
this category as follows: ‘‘This industry
comprises establishments primarily
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engaged as third-party distribution
systems for broadcast programming. The
establishments of this industry deliver
visual, aural, or textual programming
received from cable networks, local
television stations, or radio networks to
consumers via cable or direct-to-home
satellite systems on a subscription or fee
basis. These establishments do not
generally originate programming
material.’’ The SBA has developed a
small business size standard for Cable
and Other Program Distribution, which
is: all such firms having $13.5 million
or less in annual receipts. According to
Census Bureau data for 2002, there were
a total of 1,191 firms in this category
that operated for the entire year. Of this
total, 1,087 firms had annual receipts of
under $10 million, and 43 firms had
receipts of $10 million or more but less
than $25 million. Thus, under this size
standard, the majority of firms can be
considered small.
134. Cable Companies and Systems.
The Commission has also developed its
own small business size standards, for
the purpose of cable rate regulation.
Under the Commission’s rules, a ‘‘small
cable company’’ is one serving 400,000
or fewer subscribers, nationwide.
Industry data indicate that, of 1,076
cable operators nationwide, all but
eleven are small under this size
standard. In addition, under the
Commission’s rules, a ‘‘small system’’ is
a cable system serving 15,000 or fewer
subscribers. Industry data indicate that,
of 7,208 systems nationwide, 6,139
systems have under 10,000 subscribers,
and an additional 379 systems have
10,000–19,999 subscribers. Thus, under
this second size standard, most cable
systems are small.
135. Cable System Operators. The
Communications Act of 1934, as
amended, also contains a size standard
for small cable system operators, which
is ‘‘a cable operator that, directly or
through an affiliate, serves in the
aggregate fewer than 1 percent of all
subscribers in the United States and is
not affiliated with any entity or entities
whose gross annual revenues in the
aggregate exceed $250,000,000.’’ The
Commission has determined that an
operator serving fewer than 677,000
subscribers shall be deemed a small
operator, if its annual revenues, when
combined with the total annual
revenues of all its affiliates, do not
exceed $250 million in the aggregate.
Industry data indicate that, of 1,076
cable operators nationwide, all but ten
are small under this size standard. We
note that the Commission neither
requests nor collects information on
whether cable system operators are
affiliated with entities whose gross
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37671
annual revenues exceed $250 million,
and therefore we are unable to estimate
more accurately the number of cable
system operators that would qualify as
small under this size standard.
136. Internet Service Providers. The
SBA has developed a small business
size standard for Internet Service
Providers (ISPs). ISPs ‘‘provide clients
access to the Internet and generally
provide related services such as web
hosting, web page designing, and
hardware or software consulting related
to Internet connectivity.’’ Under the
SBA size standard, such a business is
small if it has average annual receipts of
$23 million or less. According to Census
Bureau data for 2002, there were 2,529
firms in this category that operated for
the entire year. Of these, 2,437 firms had
annual receipts of under $10 million,
and an additional 47 firms had receipts
of between $10 million and
$24,999,999. Consequently, we estimate
that the majority of these firms are small
entities that may be affected by our
action.
137. Web Search Portals. Our action
pertains to interconnected VoIP
services, which could be provided by
entities that provide other services such
as e-mail, online gaming, web browsing,
video conferencing, instant messaging,
and other, similar IP-enabled services.
The Commission has not adopted a size
standard for entities that create or
provide these types of services or
applications. However, the Census
Bureau has identified firms that
‘‘operate web sites that use a search
engine to generate and maintain
extensive databases of Internet
addresses and content in an easily
searchable format. Web search portals
often provide additional Internet
services, such as e-mail, connections to
other web sites, auctions, news, and
other limited content, and serve as a
home base for Internet users.’’ The SBA
has developed a small business size
standard for this category; that size
standard is $6.5 million or less in
average annual receipts. According to
Census Bureau data for 2002, there were
342 firms in this category that operated
for the entire year. Of these, 303 had
annual receipts of under $5 million, and
an additional 15 firms had receipts of
between $5 million and $9,999,999.
Consequently, we estimate that the
majority of these firms are small entities
that may be affected by our action.
Description of Projected Reporting,
Recordkeeping, and Other Compliance
Requirements for Small Entities
138. 911 System Information
Collection. The rules adopted in this
Order require certain specified
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Federal Register / Vol. 72, No. 132 / Wednesday, July 11, 2007 / Rules and Regulations
communications providers to analyze
their 911 and E911 networks and
systems and provide one-time detailed
reports to the Commission regarding the
redundancy, resiliency and reliability of
those networks and systems. The
communications providers subject to
this rule are: (1) LECs, including ILECs
and CLECs; (2) commercial wirelesss
service providers required to comply
with the wireless 911 rules set forth in
Section 20.18 of the Commission’s rules;
and (3) interconnected Voice over
Internet Protocol (VoIP) service
providers. The Commission has
delegated to the Chief, Public Safety and
Homeland Security Bureau, the
authority to implement and activate a
process through which these reports
will be submitted, including the
authority to establish the specific data
that will be required.
139. The reports required by this
Order will be filed one time only and
are due 120 days from the date that the
Commission or its staff announces
activation of the 911 network and
system reporting process. Since most
companies can be expected to have
knowledge of their network and/or
system architecture, we estimate that for
the great majority of entities the total
time required to complete a filing with
the Commission will be approximately
eight to 24 hours, depending on the size
and type of entity. In making our time
estimate, we have taken into account
that this report must be filed only once
and that the report will likely be made
electronically, through a ‘‘fill in the
blank’’ template, thereby minimizing
the burden on all reporting entities.
Finally, in order to avoid imposing
financial burden on small carriers, the
Commission exempt the following from
this rule: (1) LECs that meet the
definition of a Class B company set forth
in Section 32.11(b)(2) of the
Commission’s rules; (2) non-nationwide
commercial mobile radio service
providers with no more than 500,000
subscribers at the end of 2001; and (3)
interconnected VoIP service providers
with annual revenues below the revenue
threshold established pursuant to
Section 32.11 of the Commission’s rules.
140. Back-Up Power Supply. The
Order also adopts a rule that requires
LECs and CMRS providers to have an
emergency back-up power source for all
assets that are normally powered from
local AC commercial power, including
those inside central offices, cell sites,
remote switches and digital loop carrier
system remote terminals. The rule
adopted provides that LECs and CMRS
providers should maintain emergency
back-up power for a minimum of 24
hours for assets inside central offices
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and eight hours for cell sites, remote
switches and digital loop carrier system
remote terminals that normally are
powered from local AC commercial
power. Our expectation is that this
requirement will not create an undue
burden since several communications
providers reported in their comments
that they already maintain emergency
back-up power. Additionally, LECs that
meet the definition of a Class B
company as set forth in Section
32.11(b)(2) of the Commission’s rules
and non-nationwide CMRS providers
with no more than 500,000 subscribers
are exempt from this rule.
Steps Taken To Minimize the
Significant Economic Impact on Small
Entities, and Significant Alternatives
Considered
141. The RFA requires an agency to
describe any significant alternatives that
it has considered in reaching its
proposed approach, which may include
(among others) the following four
alternatives: (1) The establishment of
differing compliance or reporting
requirements or timetables that take into
account the resources available to small
entities; (2) the clarification,
consolidation, or simplification of
compliance or reporting requirements
under the rule for small entities; (3) the
use of performance, rather than design,
standards; and (4) an exemption from
coverage of the rule, or any part thereof,
for small entities.
142. 911 System Information
Collection. In order to minimize any
adverse impact of the 911 system
information collection on small entities,
we have exempted LECs (both ILECs
and CLECs) that meet the definition of
a Class B company that is set forth in
Section 32.11(b)(2) of the Commission’s
rules. We will also not impose this
reporting requirement on Tier III CMRS
carriers. Finally, interconnected VoIP
service providers will be exempt from
this requirement if their annual
revenues fall below the revenue
threshold established pursuant to
Section 32.11 of the Commission’s rules.
143. Back-Up Power Supply. We
recognize that the provision of a backup
power supply as directed by the rule
adopted in this Order may be a
significant financial hardship for certain
small businesses. Accordingly, we will
not impose this requirement on LECs
(both ILECs and CLECs) that meet the
definition of a Class B company as set
forth in Section 32.11(b)(2) of the
Commission’s rules. We will also not
apply this requirement to nonnationwide CMRS providers with no
more than 500,000 subscribers.
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144. Report to Congress: The
Commission will send a copy of the
Order, including this FRFA, in a report
to be sent to Congress pursuant to the
Congressional Review Act. In addition,
the Commission will send a copy of the
Order, including this FRFA, to the Chief
Counsel for Advocacy of the SBA. A
copy of this present summarized Order
and FRFA is also hereby published in
the Federal Register.
III. Ordering Clauses
145. Accordingly, it is ordered,
pursuant to Sections 1, 4(i)-(k), 4(o),
5(c), 201, 214(a), 218, 219, 271, 272,
301, 303(g), 303(j), 303(r), 332, 403,
621(b)(3), and 621(d) of the
Communications Act of 1934, as
amended, 47 U.S.C. 151, 154(i)-(k),
154(o), 155(c), 201, 214(a), 218, 219,
271, 272, 301, 303(g), 303(j), 303(r), 332,
403, 541(b)(3), and 541(d), that the
Order in EB Docket No. 06–119 and WC
Docket No. 06–63 is adopted and that
the Commission’s Rules are amended as
set forth in the rule changes. The rules
adopted in this Order shall become
effective August 10, 2007, except that
the new information collection
requirement will not become effective
prior to OMB approval. The reports on
the redundancy, resiliency and
reliability of 911 and E911 networks are
due 120 days from the date that the
Commission or its staff announces
activation of the OMB-approved
reporting process.
146. It is further ordered that the
Commission’s Public Safety and
Homeland Security Bureau, Consumer
and Governmental Affairs Bureau and
Office of Engineering and Technology
take action as directed in this Order.
The Commission’s Public Safety and
Homeland Security Bureau shall report
to the Commission on its efforts three
months from the date of release of this
Order and nine months from the date of
release of this Order.
147. It is further ordered that the
Special Temporary Authority and
waiver of Section 272 of the Act and its
implementing rules to allow AT&T,
Verizon and Qwest to share non-public,
Bell Operating Company (BOC) network
information with their Section 272 and
other affiliates, as necessary to engage in
integrated disaster recovery planning, is
extended to a one year period ending
April 20, 2008 for AT&T and to June 9,
2008 for Verizon and Qwest, effective
on the date of release of this Order.
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Federal Register / Vol. 72, No. 132 / Wednesday, July 11, 2007 / Rules and Regulations
Federal Communications Commission.
William F. Caton,
Deputy Secretary.
Final Rules
For the reasons discussed in the
preamble, the Federal Communications
Commission amends 47 CFR chapter I
by adding part 12 to read as follows:
I
PART 12—REDUNDANCY OF
COMMUNICATIONS SYSTEMS
Sec.
12.1
12.2
12.3
Purpose.
Backup power.
911 and E911 analyses and reports.
Authority: Sections 1, 4(i), 4(j), 4(o), 5(c),
218, 219, 301, 303(g), 303(j), 303(r), 332, 403,
621(b)(3), and 621(d) of the Communications
Act of 1934, as amended, 47 U.S.C. 151,
154(i), 154(j), 154(o), 155(c), 218, 219, 301,
303(g), 303(j), 303(r), 332, 403, 621(b)(3), and
621(d), unless otherwise noted.
§ 12.1
Purpose.
The rules in this part include
requirements that will help ensure the
resiliency, redundancy and reliability of
communications systems, particularly
911 and E911 networks and/or systems.
§ 12.2
Backup power.
Local exchange carriers (LECs),
including incumbent LECS (ILECs) and
competitive LECs (CLECs), and
commercial mobile radio service
(CMRS) providers must have an
emergency backup power source for all
assets that are normally powered from
local AC commercial power, including
those inside central offices, cell sites,
remote switches and digital loop carrier
system remote terminals. LECs and
CMRS providers should maintain
emergency back-up power for a
minimum of 24 hours for assets inside
central offices and eight hours for cell
sites, remote switches and digital loop
carrier system remote terminals that are
normally powered from local AC
commercial power. LECs that meet the
definition of a Class B company as set
forth in § 32.11(b)(2) of the
Commission’s rules and non-nationwide
CMRS providers with no more than
500,000 subscribers are exempt from
this rule.
rfrederick on PROD1PC67 with RULES
§ 12.3
to comply with the wireless 911 rules
set forth in § 20.18 of this chapter; and
interconnected Voice over Internet
Protocol (VoIP) service providers. LECs
that meet the definition of a Class B
company set forth in § 32.11(b)(2) of this
chapter, non-nationwide commercial
mobile radio service providers with no
more than 500,000 subscribers at the
end of 2001, and interconnected VoIP
service providers with annual revenues
below the revenue threshold established
pursuant to § 32.11 of this chapter are
exempt from this rule.
(a) The Public Safety and Homeland
Security Bureau (PSHSB) has the
delegated authority to implement and
activate a process through which these
reports will be submitted, including the
authority to establish the specific data
that will be required. Where relevant,
these reports should include
descriptions of the steps the service
providers intend to take to ensure
diversity and dependability in their 911
and E911 networks and/or systems,
including any plans they have to
migrate those networks and/or systems
to a next generation Internet Protocolbased E911 platform.
(b) These reports are due 120 days
from the date that the Commission or its
staff announces activation of the 911
network and system reporting process.
(c) Reports filed under this Part will
be presumed to be confidential. These
reports will be shared with The National
Emergency Number Association, The
Association of Public Safety
Communications Officials, and The
National Association of State 9–1–1
Administrators only pursuant to a
protective order. PSHSB has the
delegated authority to issue such
protective orders. All other access to
these reports must be sought pursuant to
procedures set forth in 47 CFR 0.461.
Notice of any requests for inspection of
these reports will be provided to the
filers of the reports pursuant to 47 CFR
0.461(d)(3).
[FR Doc. E7–13488 Filed 7–10–07; 8:45 am]
BILLING CODE 6712–01–P
911 and E911 analyses and reports.
The following entities must analyze
their 911 and E911 networks and/or
systems and provide a detailed report to
the Commission on the redundancy,
resiliency, and reliability of those
networks and/or systems: Local
exchange carriers (LECs), including
incumbent LECs (ILECS) and
competitive LECs (CLECs); commercial
mobile radio service providers required
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FEDERAL COMMUNICATIONS
COMMISSION
47 CFR PART 73
[DA 07–2544; MB Docket No. 05–112; MB
Docket No. 05–151; RM–10539; RM–11374;
RM–11222; RM–11258]
Radio Broadcasting Services;
Converse, Flatonia, Georgetown,
Goldthwaite, Ingram, Junction, Lago
Vista, Lakeway, Llano, McQueeney,
Nolanville, San Antonio, Waco, TX
Federal Communications
Commission.
ACTION: Final rule.
AGENCY:
SUMMARY: The respective
Counterproposals in these two
proceedings set forth mutually exclusive
proposals at Llano, Texas. Therefore, it
was necessary to consolidate MB Docket
No. 05–112 and MB Docket No. 05–151.
In response to the Counterproposal filed
by Munbilla Broadcasting Properties,
Ltd., this document allots Channel 297A
to Goldthwaite, Texas, as a first local
service. The reference coordinates for
the Channel 297A allotment at
Goldthwaite, Texas, are 31–30–00 and
98–42–23. With this action, both MB
Docket No. 05–112 and MB Docket No.
05–151 are terminated.
DATES: Effective July 30, 2007.
FOR FURTHER INFORMATION CONTACT:
Robert Hayne, Media Bureau, (202) 418–
2177.
SUPPLEMENTARY INFORMATION: This is a
synopsis of the consolidated Report and
Order in MB Docket No. 05–112 and MB
Docket No. 05–151, adopted June 13,
2007, and released June 15, 2007. The
full text of this decision is available for
inspection and copying during normal
business hours in the FCC Reference
Information Center at Portals ll, CY–
A257, 445 12th Street, SW.,
Washington, DC 20554. The complete
text of this decision may also be
purchased from the Commission’s copy
contractor, Best Copying and Printing,
Inc. 445 12th Street, SW., Room CY–
B402, Washington, DC 20554, telephone
1–800–378–3160 or https://
www.BCPIWEB.com. The Commission
will send a copy of this Report and
Order in a report to Congress and the
Government Accountability Office
pursuant to the Congressional Review
Act, see 5 U.S.C. 801(a)(1)(A).
List of Subjects in 47 CFR Part 73
Radio, Radio broadcasting.
As stated in the preamble, the Federal
Communications Commission amends
47 CFR Part 73 as follows:
I
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Agencies
[Federal Register Volume 72, Number 132 (Wednesday, July 11, 2007)]
[Rules and Regulations]
[Pages 37655-37673]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E7-13488]
=======================================================================
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
47 CFR Part 12
[EB Docket No. 06-119; WC Docket No. 06-63; FCC 07-107]
Recommendations of the Independent Panel Reviewing the Impact of
Hurricane Katrina on Communications Networks
AGENCY: Federal Communications Commission.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: In this document, the Federal Communications Commission
(Commission or FCC) directs the Public Safety and Homeland Security
(PSHSB) to implement several of the recommendations made by the
Independent Panel Reviewing the Impact of Hurricane Katrina on
Communications Networks (Katrina Panel). The Commission also adopts
rules requiring some communications providers to have emergency/back-up
power and to conduct analyses and submit reports on the redundancy and
resiliency of their 911 and E911 networks. Finally, the Commission
extended limited regulatory relief from Section 272 of the
Communications Act of 1934, as amended, accorded last year by the
Wireline Competition Bureau (WCB).
DATES: Effective August 10, 2007, except for Sec. 12.3 which contains
information collection requirements that have not been approved by the
Office of Management and Budget (OMB). The Commission will publish a
document in the Federal Register announcing the effective date of this
section. The Commission, as part of its continuing effort to reduce
paperwork burdens, invites the general public to comment on the
information collection requirements contained in this document as
required by the Paperwork Reduction Act of 1995, Public Law 104-13.
Public and agency comments are due September 10, 2007.
ADDRESSES: Federal Communications Commission, 445 12th Street, SW.,
Room TW-A325, Washington, DC 20554. You may submit your Paperwork
Reduction Act (PRA) comments by electronic mail or U.S. mail. To submit
your PRA comments by electronic mail, send comments to: PRA@fcc.gov. To
submit your PRA comments by U.S. mail, mark them to the attention of
Judith B. Herman and address them to the Federal Communications
Commission, Room 1-C804, 445 12th Street, SW., Washington, DC 20554.
FOR FURTHER INFORMATION CONTACT: Jean Ann Collins, Deputy Chief,
Communications Systems Analysis Division, Public Safety and Homeland
Security Bureau, Federal Communications Commission at (202) 418-2792.
For additional information concerning the Paperwork Reduction Act
information collection requirements contained in this document, send an
e-mail to PRA@fcc.gov or contact Judith B. Herman at (202) 418-0214.
SUPPLEMENTARY INFORMATION: The Commission further orders the PSHSB to
report to it on PSHSB's efforts three months from the date of release
of this Order and nine months from the date of release of this Order.
This is a summary of the Commission's Order in EB Docket No. 06-119 and
WC Docket No. 06-63, FCC 07-107, adopted May 31, 2007, and released
June 8, 2007. The complete text of this document is available for
inspection and copying during normal business hours in the FCC
Reference Information Center, Portals II, 445 12th Street, SW., Room
CY-A257, Washington, DC 20554. This document may also be purchased from
the Commission's duplicating contractor, Best Copy and Printing, Inc.,
in person at 445 12th Street, SW., Room CY-B402, Washington, DC 20554,
via telephone at (202) 488-5300, via facsimile at (202) 488-5563, or
via e-mail at FCC@BCPIWEB.COM. Alternative formats (computer diskette,
large print, audio cassette, and Braille) are available to persons with
disabilities by sending an e-mail to FCC504@fcc.gov or calling the
Consumer and Governmental Affairs Bureau at (202) 418-0530, TTY (202)
418-0432. This document is also available on the Commission's Web site
at https://www.fcc.gov.
Synopsis of the Order
Preparation for Disasters
1. Readiness Checklists. The Katrina Panel recommended that the
Commission work with and encourage each industry sector, through their
organizations or associations, to develop and publicize sector-specific
readiness recommendations. This recommendation further stated that
``such a checklist should be based upon relevant industry best
practices as set forth by groups such as the Media Security and
Reliability Council (``MSRC'') and the Network Reliability and
Interoperability Council (``NRIC''). The Katrina Panel also stated that
such checklists should include: (i) Developing and implementing
business continuity plans; (ii) conducting exercises to evaluate
business continuity plans and train personnel; (iii) developing and
practicing a communications plan to identify ``key players'' and
multiple means of contacting them; and (iv) routinely archiving
critical system backups and providing for their storage in ``secure
off-site'' facilities.
2. Commenters generally supported the creation of voluntary sector-
based readiness checklists with input from industry. Some commenters
specifically encouraged development by industry trade associations with
encouragement from the Commission. In fact, one such readiness
checklist has already been developed for the telecommunications
industry by the Alliance for Telecommunication Industry Solutions
(``ATIS'') Network Reliability Steering Committee (``NRSC'').
3. Testimony before the Katrina Panel revealed that industry
sectors had not adequately prepared for a disaster of Hurricane
Katrina's magnitude. We find that implementation of the Panel's
recommendations in this area will improve the security and reliability
of the Nation's communications infrastructure. Hence, we direct the
Public Safety & Homeland Security Bureau to work with the industry to
develop voluntary industry-sector readiness checklists to ensure that
industry is better prepared for future disasters and emergencies,
including an influenza pandemic. MSRC and NRIC best practices and other
materials should serve as a foundation for developing these checklists.
To ensure that the checklists take into account the needs of different
types of companies, we direct the Bureau to reach out to a variety of
trade organizations including those representing small communications
companies. The Bureau should also publicize and
[[Page 37656]]
promote implementation of the readiness checklists once developed, for
example, by placing the readiness checklists on the Bureau's Web site
and encouraging use of these checklists at summits and conferences.
4. Awareness Program on Alternative Technologies. In the Notice, we
sought comment on the Katrina Panel's recommendation that we act to
enhance the public safety community's awareness of non-traditional
emergency alternative technologies that might be of value as back-up
communications systems in a crisis. In particular, the Panel mentioned
satellite systems and two-way paging systems as especially resilient to
disaster. Other technologies, such as WiFi and WiMAX, were cited for
their ability to restore service rapidly. In addition to a lack of
knowledge about these alternatives, the Panel described the need that
members of the public safety community be trained in their use prior to
disasters. The Katrina Panel suggested that the lack of such training
may have contributed to these technologies being overlooked during
Katrina, and such training would have to occur prior to a crisis since
the days following such an event are consumed with far more pressing
issues.
5. Commenting parties favored the Katrina Panel's recommendation
that the Commission work to enhance the public safety community's
awareness of alternative communications technologies. Many emphasized
the importance of satellite technologies, with most of these commenters
stressing the need for training in alternative technologies before
disaster strikes. Motorola also emphasizes that ``* * * these important
technologies will be of little help unless public safety trains on them
frequently.'' SIA and USA Mobility suggested that the Commission
improve awareness through a combination of fact sheets and web site
distribution of relevant information about alternative technologies.
Several commenters suggested that the public safety community be
educated about the applicability of amateur radio in a crisis. MAET
observed that digital television datacasting is an alternative
technology that should not be overlooked for emergency communications.
6. The Commission agrees that improving the public safety
community's knowledge of, and training in, alternative technologies
would improve preparedness for future crises. We direct PSHSB to
develop and implement an awareness program to educate public safety
agencies about alternative technologies and to encourage agencies to
provide regular training on any alternative technologies to be used.
The program could include: (i) Web pages describing alternative
technologies and how they work; (ii) hosting summits and conferences
that include discussion of alternative technologies; (iii) educating
public safety agencies about alternative technologies at events
sponsored by third parties; and (iv) making staff available to provide
advice to public safety agencies on issues regarding specific
technologies. Commenters have suggested a number of technologies be
included in this program, including two-way paging, satellite, IP-based
systems, WiFi and WiMAX. We agree that these technologies as well as
others to be determined by PSHSB should be included.
7. Outreach Program for Emergency Medical and Other Communities.
The Katrina Panel recommended that the Commission work to assist the
emergency medical community to facilitate the resiliency and
effectiveness of their emergency communications systems. Specifically,
the Katrina Panel stated that the Commission should: (i) Educate the
emergency medical community about emergency communications and help to
coordinate this sector's emergency communications efforts; (ii) work
with Congress and other appropriate federal departments and agencies to
ensure emergency medical personnel are treated as public safety
personnel under the Stafford Act; and (iii) support the U.S. Department
of Homeland Security's (DHS) efforts to make emergency medical
providers eligible for funding for emergency communications equipment
under the State Homeland Security Grant Program. In the Notice, we also
sought comment on whether and how the Commission can assist
organizations whose primary business is not communications (e.g.
hospitals, nursing homes, day care facilities) with developing
communications plans for an emergency. Commenters generally support
these recommendations.
8. The PSHSB provides guidance and assistance to state and local
governments, health care providers and law enforcement agencies on the
use of Land Mobile Radio (LMR) equipment and systems, licensing
requirements, and spectrum and frequency use for public safety
emergency communications. The PSHSB continues to provide assistance to
various stakeholder groups in their efforts to ensure that they have
operable, reliable, resilient and redundant emergency communications
systems in place. In 2006, several state and regional hospital
associations ran on-line articles describing the Commission's expanded
outreach to the health care sector regarding emergency communications,
noting that the PSHSB is committed to working closely with the nation's
health care providers to further strengthen emergency response
capabilities and preparedness. The Commission has also conducted
outreach to encourage the emergency medical community and others to
enroll in priority communications service programs.
9. We direct PSHSB to continue these efforts, including its
coordination with the Department of Health and Human Services (HHS) in
the area of health care emergency preparedness as it relates to
communications. PSHSB should continue to educate and encourage the
ability of health care providers to employ a plurality of
communications systems (e.g., land mobile relay systems, satellite
communications, and/or high frequency communications) on premises,
outside of their facility, and facility-to-facility. PSHSB should also
work with DHS and other federal agencies to ensure emergency medical
personnel are treated as public safety personnel under the Stafford
Act. This recommendation is critical because the medical sector will be
supporting first responders and potential disaster victims.
10. We further direct PSHSB to work with the Nation's health care,
education and business communities to include, in their business
continuity planning, robust emergency communication plans that ensure
that these entities will be able to function during emergencies such as
an influenza pandemic. Such emergencies could result in sudden and
significant shortages of personnel, changes in communications traffic,
possible disruptions to communications networks (i.e., due to increased
telecommuting by the nation's workforce and society in general during
an influenza pandemic), and lack of manpower to immediately repair
affected communications networks. PSHSB has already begun efforts to
establish a new federal advisory committee that will replace NRIC and
MSRC and will address, inter alia, communications issues related to an
influenza pandemic. PSHSB has also started to assemble information
regarding pandemic influenza to place on its Web site. We direct PSHSB
to continue with these efforts. In particular, PSHSB should update its
Web site as soon as possible to include information that addresses
pandemic influenza and how to prepare communications systems for such
an emergency. The Web site should include links to other relevant
[[Page 37657]]
government Web sites, such as https://www.pandemicflu.gov.
11. Monitoring of Situational Awareness During Disasters. The
Katrina Panel observed that there was often a lack of clarity about
which federal agency was responsible for collecting outage information
and that competing requests for such information at the federal, state
and local levels was distracting to restoration efforts and added to
confusion about agency roles. In the Notice, we sought comment on the
Katrina Panel's recommendation that the Commission coordinate all
federal outage and infrastructure reporting requirements in times of
crisis, functioning as a single repository and contact with consistent
data collection procedures. We asked parties to comment on the
appropriate content of such emergency outage reports, their format,
frequency, distribution and related issues. We also asked parties to
comment on whether additional safeguards should be put into effect to
address the potential disclosure of commercially sensitive information
to avoid potential harm to communications providers or others.
12. The vast majority of commenting parties agreed with the Katrina
Panel's recommendation that the Commission serve as a single repository
for outage information and implement appropriate safeguards to protect
sensitive information that would be provided in such instances. DHS
agrees that a central repository for network outage information during
a disaster is necessary and suggests that a rulemaking is necessary to
facilitate outage reporting to such a repository to improve NS/EP
programs. The National Telecommunications and Information
Administration (NTIA) supports the Panel's recommendation to the extent
that it does not include Federal communications system outages and
suggests that the outage database be maintained by the Commission
representative to the Joint Field Office (JFO). Several commenting
parties urged the Commission to ensure that the data collection effort
is coordinated with the National Communications System (NCS) and the
National Coordinating Center for Telecommunications (NCC) and conducted
in a way that does not alter the NCC's role as the ``primary entity in
the federal government for coordinating communications network recovery
and information sharing among affected industry members.'' Commenting
parties urged the Commission to implement the steps necessary to
protect network outage information from unauthorized disclosure.
Commenters also encouraged the Commission to work proactively with
state and local entities on a process to share outage information that
preserves appropriate confidentiality safeguards, thereby minimizing
duplicative requests for such information from different sources.
Others encouraged the Commission to work with industry prior to the
onset of a disaster to select data fields that are necessary to support
emergency management and systems that facilitate data collection, and
asserted that the decisions about what data to collect should be
balanced against the burden that it would impose on communications
providers that are actively engaged in restoration efforts. SIA
suggested that reporting entities maintain a method of submitting
outage data to the Commission during a disaster even if their primary
reporting facility is impaired and urges the Commission to encourage
the use of satellite technology for this purpose. NENA suggests that
the Commission conduct detailed analyses of the 911 outage data that it
routinely collects pursuant to part 4 and ``* * * work with appropriate
entities to mitigate these conditions where appropriate.''
13. We agree with the Katrina Panel that the Commission should
serve as the central point of contact for communications outage
information during major events and should provide access to this
information to other agencies. The Commission has extensive experience
in this area both through its collection of outage information pursuant
to part 4 of the Commission's rules (outage reporting requirements) and
from its efforts to collect situational awareness information from
licensees in the aftermath of the 2005 hurricanes. Moreover, we note
that, prior to the Katrina Panel's Report, PSHSB staff had already
begun working with the communications industry and the NCS on ways to
streamline the process used to collect situational awareness
information from FCC licensees during emergencies. Indeed, PSHSB is now
in the late stages of developing a system and process for collection of
this information. Under the process contemplated by the PSHSB staff,
communications companies serving areas affected by disasters could
voluntarily submit information regarding, inter alia, the status of
their operations, the status of their restoration efforts, their power
status (i.e., are they operating based on commercial power, a generator
or battery power) and their use of fuel. The information submitted
would be accorded confidential treatment, and would be shared with NCS
on a confidential basis. This information would allow the Commission
and other governmental agencies to not only track the status of
communications companies' operations in the aftermath of a disaster,
but also their restoration status. The information could also be used
to determine communications companies' needs (e.g., generator, fuel).
14. We direct PSHSB to continue working with NCS and the
communications industry, including the broadcast and cable industries,
to resolve any outstanding issues in order to facilitate the activation
of the system as soon as possible. The Bureau should also work to
obtain any necessary regulatory approvals for collection of this
information as soon as possible. Finally, we direct the Bureau to work
with the communications industry, NCS and state government agencies to
address whether information submitted by the industry should be shared
with state governments.
15. We decline to initiate a rulemaking at this time to make the
outage reporting process mandatory. The voluntary process that was put
in place during Katrina provided the necessary information on a timely
basis. Furthermore, a mandatory process would be less flexible and
would not adapt well to the unique needs of a particular crisis. For
these reasons we find that a voluntary situational awareness process is
more effective during disasters. Finally, we note that PSHSB currently
conducts the analyses of 911 outage data recommended by NENA, including
coordination with appropriate entities and industry bodies to
effectuate improvements in 911 reliability where appropriate.
16. Automatic Special Temporary Authority and Waiver Relief. The
Notice sought comment on the Katrina Panel's recommendation that the
Commission establish a prioritized system by which affected parties
could automatically be granted waivers of certain regulatory
requirements, or be granted automatic Special Temporary Authority (STA)
in a particular geographic area if the President declares that area to
be a ``disaster area.'' The Katrina Panel stated that, as a condition
of such waivers or STAs, the Commission could require verbal or written
notification to Commission staff contemporaneously with activation or
promptly after the fact. The Katrina Panel also recommended that the
Commission examine expanding the on-line filing opportunities for STA
requests. In this recommendation, the Katrina Panel also included a
list of ``possible rule waivers and STAs to study for this treatment.''
For the reasons indicated below, we
[[Page 37658]]
have concluded not to automate the waiver and STA process.
17. Although most commenters supported this recommendation, few
commented on how such an automatic waiver/STA process would work or be
structured. Further, no commenter asserted that the manner in which the
Commission expedited the grant of waivers and STAs during the 2005
hurricanes was not effective. We believe that, on balance, public
safety would be better served by an expedited review, rather than a
fully automated system. Although we wish to relieve all licensees of
unnecessary regulatory burdens during an emergency, we are concerned
that a general policy of allowing the automatic grant of STAs and
waivers of operational requirements could have serious consequences.
18. For example, without minimal Commission review, an automatic
STA could allow operations of a new facility using spectrum already in
use by an essential communications provider and thereby inadvertently
cause essential communications to fail. We believe that it would be far
easier, and more consistent with public safety to grant expedited
review of an STA application than to try to undo an automatic STA once
operations have begun. Further, the declaration of a ``presidential
disaster area'' does not appear to be a sufficient basis, by itself, to
grant an STA or waiver, whether automatically or otherwise. For
example, there could be instances where the communications
infrastructure in a Presidentially declared disaster area remains
intact. In such a case, an STA or waiver may be unwarranted. On the
other hand, there may be situations where there is damage to a
telecommunications carrier's infrastructure in an area that is never
declared a disaster area. Thus, an automatic STA or waiver process
based on a Presidentially declared disaster area could be overinclusive
in some cases and underinclusive in others. For the same reason we
disagree that the triggering by a licensee of its emergency plan
generally should act as a trigger for automatic STAs or waivers. There
may also be legal impediments to automatic STAs for Title III
authorizations under Sections 308(a) and 309(f) of the Communications
Act. Finally, we agree with NTIA that, in an emergency, the close
coordination that is required between the Commission and NTIA regarding
the use of shared Federal/non-Federal bands and shared spectrum
management responsibilities precludes a fully automated waiver/STA
process. Accordingly, we conclude that some level of Commission review
is necessary during an emergency to ensure that STAs or waivers are
properly granted.
19. We believe, at this time, the best approach would be to use an
expedited process for acting on requests for STAs, waivers and other
regulatory relief based on the particular circumstances of the disaster
at hand. An expedited process would allow the Commission to ensure that
there is a link between the relief being requested and the emergency at
issue. During Hurricane Katrina, the Commission publicized its
procedures for seeking regulatory relief, granted some relief on its
own motion and otherwise processed requests for relief on an expedited
basis. Many of these requests were processed within four hours and all
were processed within 24 hours. Additionally, Commission rules permit
the suspension or waiver of rule requirements on its own motion, STA
requests by telephone during emergencies and the grant of station
licenses, modification, renewal or STAs without the filing of formal
applications in certain emergency situations. Other rules provide
additional flexibility for licensees to adjust operations during
emergency situations. Therefore, the Commission has procedures in place
to ensure that waivers and STAs are promptly reviewed and granted
during an emergency. Accordingly, we direct PSHSB to work with other
Bureaus and Offices, as necessary, to publicize emergency-related rules
and procedures prior to disaster. This could be done by, among other
things, providing relevant information on PSHSB's Web site as well as
through outreach programs directed at public safety agencies and the
industry.
20. Other Pre-Positioning Recommendations From Commenters. Several
commenters submitted additional suggestions for improving network
resiliency and redundancy.
21. Permanent Relief from InterLATA Restrictions. BellSouth
recommends that the Commission grant the Bell Operating Companies
(BOCs) permanent relief from interLATA boundary restrictions. It argues
that such action would enhance network resiliency and redundancy. The
BOCs have already raised the issue of relief from Section 272 and its
implementing rules in a number of pending forbearance petitions and
waiver requests. Accordingly, we will consider this issue in those
proceedings as appropriate.
22. One Year Section 272 Relief. Last year, WCB granted a one-year
Special Temporary Authority from enforcement of Section 272 and its
implementing rules to BOCs in order to allow them to share non-public,
BOC network information with their Section 272 and other affiliates to
engage in disaster planning. In addition, WCB granted Verizon a one-
year waiver of part 64 requirements to allow Verizon to engage in
disaster planning with its former GTE company affiliates. The relief
for disaster planning ends April 20, 2007 for AT&T and June 9, 2007 for
BellSouth, Qwest and Verizon. Verizon and BellSouth argue that the
Commission should reconsider the one-year limitation of this relief or
change its rules so that an STA or waiver is not necessary. Verizon,
for example, states that it will need to conduct disaster planning well
beyond June 2007 to prepare for, among other things, next summer's
hurricane season.
23. In light of the upcoming hurricane season and the separate
tornadoes that recently struck parts of Kansas and Alabama, we grant an
extension of the regulatory relief granted by WCB last year to AT&T,
Qwest and Verizon for a period of one-year from the date the
originally-granted relief is due to expire. Specifically, we grant
AT&T, Verizon and Qwest a one-year STA and waiver of Section 272 of the
Act and the Commission's accounting and non-accounting structural
separation safeguards. We also extend for an additional year, a waiver
previously issued to Verizon to engage in integrated disaster recovery
planning with its former GTE affiliates. Under the STA and waiver,
AT&T, Qwest and Verizon will continue to be permitted to share non-
public BOC network information with its Section 272 affiliates (as well
as other affiliates that adhere to the Section 272-like safeguards), as
necessary to engage in integrated disaster planning.
24. We find that an extension of the regulatory relief previously
accorded these carriers serves the public interest. The unique
circumstances of a hurricane, tornado or other disaster warrant a
deviation from Section 272 and the accompanying rules, and such
deviation will better serve the public interest in a time of emergency.
This relief will allow AT&T, Verizon and Qwest to continue to develop
risk mitigation strategies and contingency plans that will reduce the
likelihood and duration of any service outage and will permit these
carriers' networks to continue to operate in the event a ``choke
point'' is compromised.
Recovery Coordination
25. Credentialing Guidelines. In the Notice, we sought comment on
the Katrina Panel's recommendation that the Commission work with other
appropriate federal departments and agencies and the communications
[[Page 37659]]
industry to promptly develop national credentialing requirements and
process guidelines to enable communications infrastructure providers
and their contracted workers access to affected areas after a disaster.
The President's National Security Telecommunications Advisory
Committees (NSTAC) made similar recommendations to the President last
year. The Panel advocated, however, expanding the NSTAC's credentialing
recommendations to include repair workers of all communications
infrastructure (e.g., wireline, wireless, Wireless Internet Service
Providers (WISPs), cable, broadcasting, and satellite). Further, the
Katrina Panel recommended that the Commission work with the
communications industry to develop an appropriate basic NIMS training
course for communications repair workers that can be completed online
as a requirement for credentialing. Additionally, the Katrina Panel
recommended that the Commission should: (i) Encourage states to develop
and implement a credentialing program consistent with NSTAC guidelines
as promptly as possible and encourage appropriate communications
industry members to secure any necessary credentialing; (ii) encourage
states to recognize and accept credentials issued by other states; and
(iii) encourage, but not require, each regional, state and local EOC or
JFO to develop credentialing requirements and procedures, consistent
with any national credentialing guidelines, for purposes of allowing
communications infrastructure providers, their contracted workers and
private security teams, if any, access to the affected areas post-
disaster.
26. Most commenters generally supported credentialing
communications personnel to access affected areas post-disaster. Many
stressed that credentialing recommendations should apply to all
communications providers, including their contracted workers. In fact,
DHS noted that it is making significant efforts to advance the
implementation of a national standard for the credentialing of
telecommunications repair workers. Commenters were split regarding
whether NIMS training should be required as a requirement for
credentialing.
27. The Commission's experience with Hurricane Katrina and the
record in this proceeding reveal that access to affected areas post-
disaster was one of the most critical issues for the communications
industry. As the National Response Plan makes clear, DHS has primary
responsibility to coordinate federal incident management activities,
including disaster site access and credentialing, for all emergency
personnel. As such DHS, rather than the FCC, has jurisdiction and
authority to adopt credentialing guidelines that apply to the
communications industry.
28. DHS and the states have taken a number of steps to develop
credentialing guidelines that would allow communications providers
access to disaster areas. For example, DHS/NCS worked with the State of
Georgia and BellSouth to develop a pilot access program focused on
priority access for critical response personnel, including
telecommunications, which resulted in the publication of a Georgia
Standard Operating Procedure (SOP) for emergency access. This SOP has
been distributed as suggested protocol to all 50 states and the
territories. DHS/Federal Emergency Management Agency (FEMA) is also
working on an access pilot program to give telecommunication repair
crews better access to disaster areas and is aggregating documentation
for emergency personnel nationwide into a National Emergency Responder
Credentialing Program that DHS/FEMA expects to make operational this
year.
29. PSHSB staff is already working with DHS to help ensure that any
credentialing program would encompass critical communications
infrastructure repair crews and their contracting support staff and to
support coordination with regional, state and local officials regarding
the development of consistent credentialing programs for communications
providers. We believe the issue of whether to require NIMS training as
a requirement for credentialing is best addressed by DHS/NCS and
regional, state and local authorities as they develop their
credentialing programs. We agree with DHS's assertion that the
Commission's credentialing efforts should complement, not supersede or
duplicate, those of DHS/NCS. We direct PSHSB to continue to work with
DHS and the states on these efforts.
30. Emergency Responder Status for Communications Infrastructure
Providers. In the Notice, we sought comment on the Katrina Panel's
recommendations that the Commission work with Congress and appropriate
federal departments and agencies to afford all communications
infrastructure providers, including wireline, wireless, WISPs,
satellite, cable and broadcast infrastructure providers and their
contracted workers emergency responder status under the Stafford Act
and to incorporate this designation into the National Response Plan
(``NRP'') and state and local emergency response plans. Most commenters
supported this recommendation and stressed that the emergency responder
status should be afforded to all communications service providers.
31. Section 607 of the recently enacted Warning, Alert and Response
Network Act (WARN Act) amended the Stafford Act to add the term
``essential service provider'' which includes entities that provide
telecommunications service. This section of the WARN Act also states
that, unless exceptional circumstances apply, in an emergency or major
disaster, the head of a Federal agency, to the greatest extent
practicable, shall not deny or impede access to the disaster site to an
essential service provider whose access is necessary to restore and
repair an essential service and shall not impede the restoration or
repair of telecommunications services. We direct PSHSB to work with
DHS, and all other relevant federal, state, tribal and local government
agencies, to facilitate: (i) Access to disaster areas for
communications provider personnel so that recovery efforts can be
expedited; and (ii) the incorporation into the NRP and state, tribal
and local emergency response plans of the designation of
telecommunications service providers as ``essential service
providers.'' PSHSB should also encourage DHS to seek Congressional
action, if necessary, to ensure that the term ``essential service
provider'' includes all communications service providers.
32. Utilization of State/Regional Coordination Bodies. The Katrina
Panel recommended that the Commission work with state and local
governments and the communications industry (including wireline,
wireless, WISP, satellite, cable and broadcasting) to better utilize
the coordinating capabilities at regional, state and local Emergency
Operations Centers (EOCs), as well as the Joint Field Office (JFO). In
particular, the Panel recommended that the Commission encourage, but
not require, each regional, state and local EOC and JFO to: (i)
Facilitate coordination between communications infrastructure providers
and state and local emergency preparedness officials (such as the state
EOC) in the state or region at the EOC or JFO; (ii) develop and
facilitate inclusion in state emergency preparedness plans, where
appropriate, one or more clearly identified post-disaster coordination
areas for communications infrastructure providers, their contracted
workers, and private security teams to gather post-disaster where
credentialing, security, escorts and further coordination can be
[[Page 37660]]
achieved; and (iii) share information and coordinate resources to
facilitate repair of key communications infrastructure post-disaster.
33. Commenters generally support the recommendation that the
Commission work with state and local governments and the communications
industry to better facilitate coordination between emergency responders
and the communications infrastructure providers. In its comments CTIA
recommended that the Commission work with Federal, state and local
governments to create a process to establish embarkation points for
communications recovery efforts in the wake of a disaster. DHS agrees
that it would be advantageous to engage the EOCs and JFOs in support of
greater communications crisis preparedness and more effective response
planning. DHS asserts, however, that it would be more appropriate, and
consistent with mission responsibilities and existing relationships
between the entities, for such activities to be coordinated jointly by
NCS and DHS/FEMA in the first instance rather than by the FCC. Cingular
asserts that the Commission should urge states to refrain from imposing
emergency preparedness requirements on the industry. Cingular states
that the adoption of state specific requirements, while well intended,
hinder recovery efforts by eliminating flexibility and creating a
patchwork of inconsistent requirements that carriers must follow.
34. These recommendations generally fall under the jurisdiction of
the NCS which, as the coordinator and primary agency for ESF 2
(Communications) of the NRP, performs these functions. The Commission
supports these efforts in its role as an ESF 2 support agency.
ESF 2 coordinates Federal actions for the restoration of the
telecommunications infrastructure and ensures the provision of Federal
communications support to Federal, state, tribal, local and private
sector response during an Incident of National Significance. NCS
assists in the coordination of planning and provision of emergency
preparedness communications for the Federal government under all
circumstances, including crisis or emergency, attack, recovery and
reconstitution. The Commission and other government agencies such as
FEMA have also taken a number of steps in this area. The Commission
reached out to its licensees to determine their status and needs and
provided the collected information to the NCS. The Commission then
helped coordinate ESF 2 response efforts to aid the
Commission's licensees (e.g., arranged for helicopter overflights, fuel
shipments, access, curfew and airport information). The Commission is
also working with DHS/NCS to encourage regional, state and local EOCs
and/or JFOs to identify post-disaster coordination areas for
communications providers and their contract workers and to create a
process to establish embarkation points for communications recovery
efforts. For example, the Commission assisted DHS with developing
proposals making federal property available as a staging area for
communications infrastructure providers under the Stafford Act.
35. We direct PSHSB to continue to work with DHS, state, tribal and
local governments and the communications industry on these issues.
However, we decline to take action to urge the states to refrain from
imposing emergency preparedness requirements on the communications
industry as Cingular advocates.
36. Priority Utility Restoration for Communications Providers. In
its report, the Katrina Panel recommended that the Commission
encourage, but not require, each regional, state and local EOC and JFO
to facilitate electric and other utilities' maintenance of priority
lists that include commercial communications providers for commercial
power restoration. The Katrina Panel stated that power restoration
activities should be coordinated with communications restoration. The
majority of commenters support this recommendation.
37. Other agencies, such as DHS, the Department of Energy, and
state agencies, have primary jurisdiction and authority over this
matter. Loss of power is a critical failure that DHS/NCS is aware of
and focused on. For example, NCS coordinates priority lists with the
agencies responsible for NRP's Emergency Support Function 12--
Energy. The communications sector is number two on the ESF 12
priority lists. NCS also has tools that can identify communication
sites. The agencies responsible for ESF 12 have tools that can
locate energy sites near communications providers and determine whether
there have been critical failures. Coordination of these priority lists
between Emergency Support Functions 2 and 12 is ongoing. We direct
PSHSB to support DHS/NCS and the other agencies addressing this issue
in their efforts to ensure priority power and other relevant utility
restoration for commercial communications providers during and after
disasters.
38. Expanding and Publicizing Priority Communications Service
Programs. The Katrina Panel recommended that the Commission work with
the NCS to promote the use of existing priority communications
services, such as Telecommunications Service Priority (TSP), Government
Emergency Telecommunications Service (GETS) and Wireless Priority
Service (WPS), to all eligible entities, particularly eligible
government, public safety, emergency medical community, and critical
industry groups. Further, the Katrina Panel stated that the Commission
should work with NCS to clarify whether broadcast, WISP, satellite, and
cable company repair crews are currently eligible for GETS and WPS and,
if so, should also promote the availability of those priority services
to those entities. The Katrina Panel also recommended that the
Commission work with NCS and industry to establish and promote best
practices to ensure that all WPS, GETS, and TSP subscribers are
properly trained in how to use these services. Finally, the Katrina
Panel recommended that the Commission work with NCS to explore whether
it is technically and financially feasible for WPS calls to
automatically receive GETS treatment when they reach landline
facilities, thus avoiding the need for a WPS caller to also enter GETS
information.
39. DHS fully supports the Katrina Panel's recommendation that the
Commission work with NCS to promote wider use of GETS, WPS and TSP
programs among government, public safety, and critical industry groups.
Broadcasters that provided comments support granting broadcasters
access to GETS and WPS. Other commenters state that promotion of these
programs must be coordinated with industry to ensure that providers can
absorb additional demands placed on their networks through increased
participation in the programs.
40. PSHSB staff members are actively engaged in priority services
outreach. For example, PSHSB staff recently worked with the NCS TSP
Program Office, various telecommunications carriers, and the State of
New York to enroll over 2,000 circuits into the TSP program.
Additionally, PSHSB staff is closely coordinating with the HHS to
increase awareness among health care providers, particularly hospitals,
about the benefits of enrollment and participation in federal priority
service programs. This initiative includes expanded outreach in the
health care sector and with state health departments to increase their
understanding of TSP, GETS and WPS during and in the aftermath of a
natural disaster or other emergency, such as an influenza pandemic. HHS
is considering options
[[Page 37661]]
to better incorporate support for these federal priority service
programs into their emergency preparedness funding streams. The
Commission is also working with hospital associations to educate the
medical community about priority communications services. In addition,
PSHSB is working with NCS to enhance WPS and resolve the issue of
whether it is feasible for WPS calls to automatically receive GETS
treatment when they reach landline facilities.
41. We direct PSHSB to continue to work with DHS, including the NCS
Committee of Principal's Priority Services Working Group (PSWG), to
promote the priority communications services to all eligible entities,
particularly eligible government, public safety, emergency medical
community, and critical industry groups, including repair crews which
could qualify under the eligibility criteria for both WPS and GETS
under the category of disaster recovery. PSHSB should work with DHS to
ensure that communications systems' capabilities are not overwhelmed by
increased demands placed on networks by increased participation in
these programs. We also direct PSHSB to support the creation and
promotion of best practices to ensure proper training in how to use
these services. Finally, we direct PSHSB to continue working with DHS
and NCS's PSWG to enhance WPS and resolve the issue of whether it is
feasible for WPS calls to automatically receive GETS treatment when
they reach landline facilities.
42. Broadening NCC to Include All Communications Infrastructure
Sectors. The Katrina Panel recommended that the Commission work with
the NCS to broaden the membership of the NCC to include adequate
representation of all types of communications systems, including
broadcast, cable, satellite and other new technologies, as appropriate.
The NCC is a government and industry organization within DHS/NCS. It
functions at the operational level and assists in initiating,
coordinating, restoring and reconstituting national security and
emergency preparedness (NS/EP) telecommunications services or
facilities under all conditions of crises and disasters.
43. In January 2000, the NCC was designated an Information Sharing
and Analysis Center (ISAC) for Telecommunications in accordance with
Presidential Decision Directive 63. The NCC-ISAC facilitates the
exchange among government and industry participants regarding
vulnerability, threat, intrusion, and anomaly information affecting the
telecommunications infrastructure. Since its creation, the NCC has
coordinated the restoration and provisioning of national security and
emergency preparedness telecommunication services and facilities during
natural disasters and armed conflicts. The NCC leverages its unique
joint government/industry structure and all-hazard emergency response
capabilities to coordinate the initiation, restoration, and
reconstitution of United States government national security and
emergency preparedness telecommunications services both nationally and
internationally.
44. DHS fully supports the Katrina Panel's recommendation that the
Commission work with NCS to broaden the membership of the NCC. DHS
states that NCS is already working with the members of industry to
explore expansion of NCC membership and would welcome the Commission's
engagement in this area. Several additional commenters support this
recommendation.
45. In coordination with DHS/NCS, PSHSB is currently engaged in
efforts to make the NCC more of an overall communications information
sharing and analysis center instead of one focused solely on
telecommunications. The Commission is working with communications trade
groups and broadcasters, among others, to encourage them to consider
NCC membership. Recently, a fiber optic provider the Commission
introduced to the NCC signed up for membership as did APCO, COMPTEL,
Global Crossing, and Cox Cable. We direct PSHSB to continue its efforts
in this area.
46. Web site for Emergency Coordination. The Katrina Panel
recommended that the Commission create a Web site identifying the key
state emergency management contacts, particularly for communications
coordinating bodies, and post-disaster coordination areas for
communications providers. Some commenters support the proposal that the
Commission create a disaster response Web site for communications
providers; other commenters state that this function is best suited for
other agencies, such as FEMA or DHS.
47. FEMA and many states already have publicly available
information identifying key state emergency management contacts. FEMA's
Web site has a compilation of state emergency contacts (https://
www.fema.gov/about/contact/statedr.shtm) and the NCC Web site (https://
www.ncs.gov/ncc) has links to federal agencies. Accordingly, we do not
believe it is necessary for the Commission to create a similar Web
site.
48. To facilitate access to this information by communications
companies, we direct PSHSB to coordinate with FEMA to provide updated
links to the relevant state emergency contact information contained on
the FEMA Web site. Specifically, PSHSB should create a link on its Web
site to FEMA's listing of state emergency contact information.
49. FCC Web site for Emergency Response Team Information. The
Katrina Panel recommended that the Commission create a Web site to
publicize the Commission's emergency response team's contact
information and procedures for facilitating disaster response and
outage recovery. Commenters unanimously support the Katrina Panel's
recommendation. Commenters contend that the Commission should maximize
existing resources by developing and posting on the Commission's Web
site the Commission's emergency response team's contact information and
procedures.
50. We agree that a Web site providing emergency contact
information, procedures for facilitating disaster response and outage
recovery, and procedures for obtaining regulatory relief during
emergencies would be helpful. We direct PSHSB to work with other
Bureaus and Offices, as appropriate, to do so.
51. Other Recovery Coordination Recommendations. Commenters
submitted the following suggestions for improving the recovery
coordination process:
52. Expedited Importation of Essential Communications Technology.
Iridium Satellite LLC suggests that the Commission work with other
federal agencies to establish a system that facilitates the delivery of
replacement infrastructure and equipment during a disaster.
Additionally, Inmarsat asserts that, as part of creating redundancy,
the federal government should recognize the importance of, and
encourage the building of, mobile units that can be deployed as needed
to any given disaster zone to assist in rapid restoration of vital
communications using Mobile Satellite Service. These functions are
covered by ESF 2. The Commission is already working with other
agencies to support these functions and will continue to coordinate
with DHS/NCS and other agencies regarding these matters. Inmarsat also
asserts that the Commission should work with U.S. Customs to ensure
that bottlenecks do not slow the importation of essential
communications technology in the aftermath of a disaster. Inmarsat and
[[Page 37662]]
other satellite operators apparently experienced a sharp rise in demand
after Hurricane Katrina that could not be met by the existing stock of
satellite terminals in the U.S. We direct PSHSB to coordinate with DHS/
NCS, U.S. Customs and other appropriate agencies to develop a
systematic approach toward the importation of communications equipment
needed for disaster response in the wake of disasters.
53. Real Time Tracking of Progress and Shared Experiences.
Champaign Urbana Wireless Network, The Texas ISP Association, The
Association for Community Networking, and Acorn Active Media (CUWN, et
al.) suggest that the Commission provide a means by which
communications responders could record their progress, share
experiences in real time and avoid accidental conflicts. This function
is primarily a responsibility of DHS/NCS under ESF 2 and PSHSB
should continue to coordinate with DHS/NCS regarding these matters.
First Responder Communications
54. Emergency Restoration Supply Cache and Alternative Inventory.
To facilitate the restoration of public safety communications, the
Panel recommended that the Commission: (i) Support the ongoing efforts
of the NCC to develop and maintain a database of state and local public
safety system information, including frequency usage, to allow for more
efficient spectrum sharing, rapid on-site frequency coordination, and
emergency provision of supplemental equipment in the event of system
failures; (ii) support the efforts of the NCC to develop an inventory
of available communications assets (including local, state, federal
civilian and military) that can be rapidly deployed in the event of a
catastrophic event and work with the NCC and the appropriate agencies
to educate key state and local emergency response personnel on the
availability of these assets and how to request them; and (iii)
coordinate with the NCS/NCC to assure that, immediately following any
large disaster, there is an efficient means by which federal, state and
local officials can identify and locate private sector communications
assets that can be made rapidly available to first responders and
relief organizations. The Katrina Panel noted that one means by which
to identify and locate private sector communications assets would be a
Web site maintained by either the FCC or NCC through which the private
sector could register available assets along with product information
and stated that such a Web site should be designed with a special area
for registering available equipment to assist persons with disabilities
in their communications needs.
55. Support NCC Efforts to Develop a Database of State and Local
Public Safety System Information. PSHSB has already provided support
for the NCC's ongoing efforts to develop and maintain a database of
state and local public safety system information. With assistance from
PSHSB, the NCC has developed a public safety first responder frequency
sharing guide. PSHSB consulted private frequency coordinators and
collected and coordinated information from them for this effort.
Additionally, although it was only developed for the states affected by
Hurricane Katrina, FEMA recently developed a Gulf Coast communications
plan for use during emergencies that identifies all public safety
equipment and spectrum currently in use.
56. Coordinate with NCC to Facilitate the Availability of
Communications Assets for First Responders Post-Disaster. The
Commission already coordinates with the NCS/NCC to assure that,
following any large disaster, there is an efficient means by which
federal, state and local officials can identify and locate private
sector communications assets that can be made rapidly available to
first responders and relief organizations. PSHSB has been providing a
supporting role to FEMA on this issue. For example, per FEMA's request,
PSHSB recently set up a meeting between FEMA and communications
industry representatives to discuss, among other things, contingency
contracts for equipment and the identification of equipment that can be
airlifted through the Department of Defense. PSHSB already supports the
efforts of the NCC to develop an inventory of available communications
assets, in 2006 the NCS began development of an inventory database of
government and industry assets. This inventory database of available
government and industry communications assets developed by NCC and
available to ESF 2 addresses this recommendation. Regarding a
Web site, a function already exists whereby industry can report their
available assets directly to the NCC.
57. We direct PSHSB to continue to work with DHS, NCS, NCC, FEMA,
state governments, and industry on these issues. We also direct PSHSB
to continue to work with NCC to address the Katrina Panel
recommendation regarding the identification of private sector
communications assets, including specifically identifying equipment
available to assist persons with disabilities in their communications
needs.
58. Equipment Cache. Another Katrina Panel recommendation intended
to facilitate the restoration of public safety communications includes
that the Commission encourage state and local jurisdictions to retain
and maintain, including through arrangements with the private sector, a
cache of equipment components that would be needed to immediately
restore existing public safety communications within hours of a
disaster. The Katrina Panel stated that the cache should: (i) Include
the necessary equipment to quickly restore communications capabilities
on all relevant mutual aid channels; (ii) be maintained as a regional
or state-wide resource, and located in areas protected from disaster
impacts; and (iii) be included as an element of the NRP. Further, the
Katrina Panel recommended that the Commission encourage state and local
jurisdictions to utilize the cache through training exercises on a
regular basis.
59. In its comments, DHS stated that it has reservations about the
recommendation concerning the stockpiling of equipment. DHS noted that
already limited budgets do not provide funding to procure additional
equipment and, in many cases, the redundant equipment for network
restoration is often unavailable because the systems at issue are
legacy systems that are obsolete and no longer supported by
manufacturers. We agree. The Commission is reluctant to encourage state
and local jurisdictions to maintain such a cache of equipment unless
funding for such an effort has been specifically identified. Many local
jurisdictions do not have the requisite funds for this effort. Although
some states have such equipment under ``mutual aid agreements,'' most
states do not have funds for equipment not in use; their funds are used
for equipment intended for immediate use. Further, there are already a
number of training exercises for responders. For example, there are
regional annual training exercises held to demonstrate equipment in a
disaster and to show options for restoration.
60. Facilitating First Responder Communications Capabilities. To
facilitate interoperability among first responder communications, the
Katrina Panel recommended that the Commission: (i) Maintain the
schedule for commencing commercial spectrum auctions by January 28,
2008 to fully fund the $1 billion public safety interoperability
program, consistent with recent legislation; (ii) work with NTIA and
DHS to establish appropriate
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criteria for the distribution of the $1 billion in a manner that best
promotes interoperability with the 700 MHz band--among other things,
such criteria should mandate that any radios purchased with grant
monies must be capable of operating on 700 MHz and 800 MHz channels
established for mutual aid and interoperability voice communications;
(iii) encourage the expeditious development of regional plans for the
use of 700 MHz systems and move promptly to review and approve such
plans; (iv) expeditiously approve any requests by broadcasters to
terminate analog service in the 700 MHz band before the end of the
digital television transition in 2009 in order to allow public safety
users immediate access to this spectrum; (v) work with the NTIA and DHS
to develop strategies and policies to expedite allowing Federal
(including the military), state and local agencies to share spectrum
for emergency response purposes, particularly the Federal incident
response channels and channels established for mutual aid and
interoperability; and (vi) publicize interoperability successes and/or
best practices by public safety entities to serve as models to further
interoperability.
61. Schedule for 700 MHz Spectrum Auction. We agree that the
Commission should, consistent with recent legislation, maintain the
schedule for commencing commercial spectrum auctions in the 700 MHz
bands by January 28, 2008. Accordingly, the Commission should proceed
with current plans for developing auction rules and procedures,
including the conclusion of a pending rulemaking addressing the
commercial 700 MHz spectrum. The Commission will commence auction of
this spectrum in a manner consistent with the Digital Television
Transition and Public Safety Act of 2005.
62. Criteria for the Distribution of the $1 Billion Public Safety
Interoperability Program. We direct PSHSB to offer to work with NTIA
and DHS, as appropriate, to establish criteria for the distribution of
the $1 billion interoperability fund in a manner that best promotes
interoperability with the 700 MHz band. No commenter opposed the idea
of the FCC offering to work with NTIA and DHS in this regard. Although
the statute places responsibility for implementing this grant program
upon NTIA and DHS, the Commission could provide helpful input. We
believe, however, that such funds should not be limited to the 700 MHz
and 800 MHz bands and that the PSHSB should encourage NTIA and DHS to
explore ways to use IP technology to facilitate interoperability with
VHF and UHF. An IP-based approach would allow legacy systems to evolve
into a broadband communications system. Additionally, any action
relating to the 700 MHz band should include consideration of DHS'
concern that the Katrina Panel's recommendations are focused only on
state and local communications with little standardization across
regions and, therefore, fail to address the need to incorporate federal
coordination with state and local first responders into the solution.
63. Expeditious Development, Review and Approval of Regional Plans.
We direct PSHSB to encourage, as part of their outreach efforts, the
expeditious development of regional plans for use of 700 MHz systems
and to promptly review and, where possible, approve such plans when
submitted. This received strong support in the record. PSHSB should
initiate outreach efforts to encourage states, tribal governments and
localities to participate in the regional planning processes. PSHSB can
work with regional planning committees in their efforts to develop
regional plans and coordinate their plans with adjacent regions.
64. Requests by Broadcasters to Terminate Analog Service in the 700
MHz Band. Although we understand the importance of ensuring access to
this spectrum by public safety agencies as quickly as possible, we must
balance this goal with the need to protect consumers who could
potentially lose service if they have not yet obtained digital
televisions or converters. Accordingly, although we will endeavor to
process requests from broadcasters to terminate analog service as
quickly as possible, we will continue to review such requests pursuant
to the policies previously adopted in Upper 700 MHz Memorandum Opinion
and Order and Further Notice of Proposed Rulemaking.
65. Sharing of Spectrum. We agree that implementation of the
recommendation that the Commission work with NTIA and DHS to develop
strategies and policies to expedite allowing Federal, state and local
agencies to share spectrum for emergency response purposes would serve
the public interest. We direct PSHSB, together with the Office of
Engineering and Technology, to work with NTIA and DHS on this issue.
There is record support for the Commission working with NTIA and DHS to
allow Federal and non-Federal spectrum sharing for emergency response
purposes, both in spectrum allocated for Federal and non-Federal uses.
NTIA states in its comments that it and the Interdepartment Radio
Advisory Committee (``IRAC'') already are considering a proposal to
revise current rules to allow more flexible use by state and local
governments, and to simplify the regulations governing the use of
Federal interoperability channels. The Commission should assist in
these ongoing efforts in the IRAC and its subcommittees and should
consider other possible solutions for making spectrum available for
shared use by federal, state, tribal and local agencies for emergency
response purposes.
66. Publicizing Interoperability Successes and Best Practices. We
direct PSHSB to work with o