Released Rates of Motor Common Carriers of Household Goods, 33557-33559 [E7-11722]
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Federal Register / Vol. 72, No. 116 / Monday, June 18, 2007 / Notices
protection established in the statute:
Replacement value for goods lost or
damaged. Moving companies also could
include in the documents an estimate of
the cost under the 60-cents option.
When the moving company provides
two estimates (the required FVP
estimate and a voluntary 60-cents
option estimate), consumers will likely
inquire about the difference between the
two estimates and be alerted to the
difference in the available levels of
carrier liability. We seek comment on
this proposed change.
Requiring All Shipping Documents to
Include Full Value Protection Estimate.
The Consumer Protection Division
indicated that each year it receives
complaints from consumers who did not
know that they had shipped their goods
under the 60-cents option until they
filed claims with the moving company
for property that was lost, stolen, or
damaged during the move. According to
the Consumer Protection Division,
moving companies often include in
their basic moving contract a waiver of
the consumer’s right to FVP, and
consumers sign contracts without
understanding that they are agreeing to
limit the moving company’s liability.
As suggested by the Consumer
Protection Division, the Board proposes
to require moving companies to provide,
in any order for service, contract form,
or bill of lading, a provision for, and a
written estimate of, the cost of the move
under FVP. If the moving company
provides only the required estimate at
FVP and the shipper accepts, the
shipper will have the standard
protection established in the statute:
Replacement value for goods lost or
damaged. Moving companies also could
include in the documents an estimate of
the cost under the 60-cents option.
When the moving company provides
two estimates (the required FVP
estimate and a voluntary 60-cents
option estimate), consumers will likely
inquire about the difference between the
two estimates and be alerted to the
difference in the available levels of
carrier liability. We seek comment on
this proposed change.
Written Waiver of Full Value
Protection on Separate Document. We
also propose, as the Consumer
Protection Division suggests, to require
that any waiver of FVP by the consumer
must be in clear and understandable
language that is designed to ensure that
the waiver has been made knowingly,
and must be on a document separate
from the bill of lading contract. We ask
for comment on: (1) The wording that
would most easily explain the
consequences of waiving the standard
FVP; and (2) whether having the waiver
VerDate Aug<31>2005
18:19 Jun 15, 2007
Jkt 211001
on a separate document would better
alert consumers to the consequences of
waiving FVP.
Resetting the Assumed or Minimum
Valuation for a Shipment. The current
released rates orders provide for an
assumed valuation and a minimum
valuation for a shipment in certain
circumstances. The assumed valuation
arises when a shipper elects the FVP
option but neglects to write a valuation
figure on the bill of lading or contract.
The minimum valuation comes into
play when a FVP shipper writes in a
value that is obviously too low.
Under the 2001 released rates order,
both the assumed valuation and the
minimum valuation were set at $5,000
or $4 times the actual total weight in
pounds of the shipment, whichever is
greater. 5 S.T.B. at 1149. Recently, the
Board authorized HHG carriers to make
annual inflation adjustments to the $4per-pound figure, based on the
percentage changes since a base year, by
applying a commonly used index. 2 See
Released Rates of Motor Common
Carriers of Household Goods,
Amendment No. 4 to Released Rates
Decision No. MC–999 (STB served July
26, 2006).
At the time the Board authorized the
$4-per-pound figure, a moving industry
group estimated that the average actual
(depreciated) value of HHG shipments
was $4.50 per pound.3 5 S.T.B. at 1154.
Thus, the approved $4-per-pound figure
approximated the then-default level of
carrier liability: Actual (depreciated)
value. As previously explained, the
default level of liability is now the
replacement value of the HHG, not the
depreciated value. Because the $4-perpound figure, even as adjusted by the
CPI–U, likely is nowhere near the new
statutory default level of liability (i.e.,
replacement value), it would be more
appropriate to apply a new per-pound
value that reasonably approximates the
average replacement cost of a HHG
shipment. Therefore, we solicit the
public’s comment on an appropriate
new figure for a minimum and assumed
per-pound value.4
2 The index is the Consumer Price Index—All
Urban Consumers (All Items), published by the
Bureau of Labor Statistics of the United States
Department of Labor (CPI–U).
3 The industry group was the Household Goods
Carriers’ Bureau Committee, which is composed of
HHG carriers.
4 We will not eliminate the $4-per-pound
minimum while we develop a new minimum
valuation because the $4 level at least provides
some protection for shippers who do not declare a
value, or who use unscrupulous movers who might
suggest unconscionably low declared values for
HHG shipments.
PO 00000
Frm 00113
Fmt 4703
Sfmt 4703
33557
Board decisions and notices are
available on our Web site at https://
www.stb.dot.gov.
Decided: June 11, 2007.
By the Board, Chairman Nottingham, Vice
Chairman Buttrey, and Commissioner
Mulvey.
Vernon A. Williams,
Secretary.
[FR Doc. E7–11659 Filed 6–15–07; 8:45 am]
BILLING CODE 4915–01–P
DEPARTMENT OF TRANSPORTATION
Surface Transportation Board
[Amendment No. 5 to Released Rates
Decision No. MC–999]
Released Rates of Motor Common
Carriers of Household Goods
AGENCY:
Surface Transportation Board,
DOT.
Request for comments on
proposed changes to the authorization
for motor common carriers of household
goods to offer ‘‘released rates,’’ under
which the carriers limit their liability to
consumers for loss of or damage to the
household goods transported.
ACTION:
SUMMARY: The Board proposes, and
seeks comment on, three changes to its
released rates authorization, to enhance
the protection of consumers whose
household goods are damaged or lost by
motor common carriers.
DATES: Comments are due July 30, 2007.
Reply comments (if any) are due August
13, 2007.
ADDRESSES: Send an original and 10
copies of any comments, referring to
Amendment No. 5 to Released Rates
Decision No. MC–999, to: Surface
Transportation Board, 395 E Street, SW.,
Washington, DC 20423–0001.
FOR FURTHER INFORMATION CONTACT:
Lawrence C. Herzig, (202) 245–0282.
[Federal Information Relay Service
(FIRS) for the hearing impaired: 1–800–
877–8339].
SUPPLEMENTARY INFORMATION: Prior to
the enactment of the Safe, Accountable,
Flexible, Efficient Transportation Equity
Act: A Legacy for Users (SAFETEA–LU),
Pub. L. 109–59, 119 Stat. 1144 (2005),
motor carriers of household goods
(HHG) were generally held liable, under
49 U.S.C. 14706, for the actual loss or
injury they caused to the property they
transported. Because most HHG are
‘‘used,’’ the carrier’s liability was for the
depreciated value of the goods.
However, under 49 U.S.C. 14706(f),
HHG carriers could, with the permission
of the Board, limit their liability by
offering ‘‘released rates,’’ under which a
E:\FR\FM\18JNN1.SGM
18JNN1
33558
Federal Register / Vol. 72, No. 116 / Monday, June 18, 2007 / Notices
jlentini on PROD1PC65 with NOTICES
carrier’s liability is limited to a value
established by written declaration of the
shipper or by written agreement. The
Board has authorized HHG carriers to
offer released rates under certain terms
and procedures.
The Board’s current released rates
orders—Released Rates of Motor
Common Carriers of Household Goods,
5 S.T.B. 1147 (2001), and Released
Rates of Motor Common Carriers of
Household Goods, Amendment No. 4 to
Released Rates Decision No. MC–999
(STB served Apr. 22, 2002, and July 26,
2006)—authorize HHG carriers to limit
their liability for damage to, or loss of,
the goods in their care upon a written
declaration of the shipper. Under these
orders, HHG carriers could avoid the
default cargo liability level by offering
their shippers a choice of two
alternative carrier-liability options
based on the rate that the shipper agreed
to pay for the transportation of its goods.
Under one option, the carrier’s cargo
liability is limited to 60 cents per pound
per article (‘‘60-cents option’’) if the
shipper writes a valuation of ‘‘60 cents
per pound’’ on the bill of lading/
contract. In that event, the shipper pays
only a base rate for the shipment.
Alternatively, for an additional charge,
the shipper may obtain ‘‘full value
protection’’ for the shipped goods (the
‘‘FVP option’’), meaning that the carrier
is liable for the replacement value of the
lost or damaged goods (up to the predeclared value of the shipment), or, at
the carrier’s option, for restoring
damaged goods to their prior condition.
In section 4207 of SAFETEA–LU,
Congress changed the statutorily
prescribed, standard cargo liability of
HHG carrier from the actual (i.e.,
depreciated) value of lost or damaged
goods to the replacement value of those
goods unless the shipper waives in
writing that level of protection. See 49
U.S.C. 14706(f)(2), (3).1 Thus, the
standard (or default) cargo liability of a
HHG carrier is now the replacement
value of the goods (for example, the
value of a comparable new television to
replace a used television that was lost
in a household move, rather than the
depreciated value of the used
television).
Also in SAFETEA–LU, at section
4215, Congress directed the Board to
review the current Federal regulations
regarding the level of cargo liability
1 The statutory amendment required a change to
the released rates authorization. See Released Rates
of Motor Common Carriers of Household Goods,
Amendment No. 4 to Released Rates Decision No.
MC–999 (STB served June 13, 2007). As noted in
that decision, we construe the new statutory default
level of liability as the equivalent of what formerly
was the FVP option.
VerDate Aug<31>2005
18:19 Jun 15, 2007
Jkt 211001
protection provided by motor carriers
that transport HHG and to revise the
regulations, if necessary, to provide
enhanced protection in the case of loss
or damage. After receiving public
comments, the Board published its
review in Review of Liability of Motor
Common Carriers of Household Goods,
STB Ex Parte No. 662 (Review) (STB
served Aug. 9, 2006).
In the Review proceeding, the
Consumer Protection Division of the
Office of the Attorney General of
Maryland (Consumer Protection
Division) suggested ways to condition
the released rates authorization to
enhance consumer protection. We
propose to adopt the Consumer
Protection Division’s two suggested
changes, and ask for comment on those
two proposed changes as well as a third
proposed change. In addition, we invite
suggestions on any other conditions that
could help to ensure that consumers
understand the consequences of
selecting the 60-cents option when
shipping their HHG.
Requiring All Shipping Documents to
Include Full Value Protection. The
Consumer Protection Division indicated
that each year it receives complaints
from consumers who did not know that
they had shipped their goods under the
60-cents option until they filed claims
with the moving company for property
that was lost, stolen, or damaged during
the move. According to the Consumer
Protection Division, moving companies
often include in their basic moving
contract a waiver of the consumer’s
right to FVP, and consumers sign
contracts without understanding that
they are agreeing to limit the moving
company’s liability.
As suggested by the Consumer
Protection Division, the Board proposes
to require moving companies to provide,
in any order for service, contract form,
or bill of lading, a provision for, and a
written estimate of, the cost of the move
under FVP. If the moving company
provides only the required estimate at
FVP and the shipper accepts, the
shipper will have the standard
protection established in the statute:
Replacement value for goods lost or
damaged. Moving companies also could
include in the documents an estimate of
the cost under the 60-cents option.
When the moving company provides
two estimates (the required FVP
estimate and a voluntary 60-cents
option estimate), consumers will likely
inquire about the difference between the
two estimates and be alerted to the
difference in the available levels of
carrier liability. We seek comment on
this proposed change.
PO 00000
Frm 00114
Fmt 4703
Sfmt 4703
Requiring All Shipping Documents to
Include Full Value Protection Estimate.
The Consumer Protection Division
indicated that each year it receives
complaints from consumers who did not
know that they had shipped their goods
under the 60-cents option until they
filed claims with the moving company
for property that was lost, stolen, or
damaged during the move. According to
the Consumer Protection Division,
moving companies often include in
their basic moving contract a waiver of
the consumer’s right to FVP, and
consumers sign contracts without
understanding that they are agreeing to
limit the moving company’s liability.
As suggested by the Consumer
Protection Division, the Board proposes
to require moving companies to provide,
in any order for service, contract form,
or bill of lading, a provision for, and a
written estimate of, the cost of the move
under FVP. If the moving company
provides only the required estimate at
FVP and the shipper accepts, the
shipper will have the standard
protection established in the statute:
Replacement value for goods lost or
damaged. Moving companies also could
include in the documents an estimate of
the cost under the 60-cents option.
When the moving company provides
two estimates (the required FVP
estimate and a voluntary 60-cents
option estimate), consumers will likely
inquire about the difference between the
two estimates and be alerted to the
difference in the available levels of
carrier liability. We seek comment on
this proposed change.
Written Waiver of Full Value
Protection on Separate Document. We
also propose, as the Consumer
Protection Division suggests, to require
that any waiver of FVP by the consumer
must be in clear and understandable
language that is designed to ensure that
the waiver has been made knowingly,
and must be on a document separate
from the bill of lading contract. We ask
for comment on: (1) The wording that
would most easily explain the
consequences of waiving the standard
FVP; and (2) whether having the waiver
on a separate document would better
alert consumers to the consequences of
waiving FVP.
Resetting the Assumed or Minimum
Valuation for a Shipment. The current
released rates orders provide for an
assumed valuation and a minimum
valuation for a shipment in certain
circumstances. The assumed valuation
arises when a shipper elects the FVP
option but neglects to write a valuation
figure on the bill of lading or contract.
The minimum valuation comes into
E:\FR\FM\18JNN1.SGM
18JNN1
Federal Register / Vol. 72, No. 116 / Monday, June 18, 2007 / Notices
play when a FVP shipper writes in a
value that is obviously too low.
Under the 2001 released rates order,
both the assumed valuation and the
minimum valuation were set at $5,000
or $4 times the actual total weight in
pounds of the shipment, whichever is
greater. 5 S.T.B. at 1149. Recently, the
Board authorized HHG carriers to make
annual inflation adjustments to the $4per-pound figure, based on the
percentage changes since a base year, by
applying a commonly used index.2 See
Released Rates of Motor Common
Carriers of Household Goods,
Amendment No. 4 to Released Rates
Decision No. MC–999 (STB served July
26, 2006).
At the time the Board authorized the
$4-per-pound figure, a moving industry
group estimated that the average actual
(depreciated) value of HHG shipments
was $4.50 per pound.3 5 S.T.B. at 1154.
Thus, the approved $4-per-pound figure
approximated the then-default level of
carrier liability: Actual (depreciated)
value. As previously explained, the
default level of liability is now the
replacement value of the HHG, not the
depreciated value. Because the $4-perpound figure, even as adjusted by the
CPI–U, likely is nowhere near the new
statutory default level of liability (i.e.,
replacement value), it would be more
appropriate to apply a new per-pound
value that reasonably approximates the
average replacement cost of a HHG
shipment. Therefore, we solicit the
public’s comment on an appropriate
new figure for a minimum and assumed
per-pound value.4
Board decisions and notices are
available on our Web site at https://
www.stb.dot.gov.
Decided: June 11, 2007.
By the Board, Chairman Nottingham, Vice
Chairman Buttrey, and Commissioner
Mulvey.
Vernon A. Williams,
Secretary.
[FR Doc. E7–11722 Filed 6–15–07; 8:45 am]
jlentini on PROD1PC65 with NOTICES
BILLING CODE 4915–01–P
2 The index is the Consumer Price Index—All
Urban Consumers (All Items), published by the
Bureau of Labor Statistics of the United States
Department of Labor (CPI–U).
3 The industry group was the Household Goods
Carriers’ Bureau Committee, which is composed of
HHG carriers.
4 We will not eliminate the $4-per-pound
minimum while we develop a new minimum
valuation because the $4 level at least provides
some protection for shippers who do not declare a
value, or who use unscrupulous movers who might
suggest unconscionably low declared values for
HHG shipments.
VerDate Aug<31>2005
18:19 Jun 15, 2007
Jkt 211001
DEPARTMENT OF TRANSPORTATION
Surface Transportation Board
[STB Finance Docket No. 35026]
Napa-Platte Regional Railroad
Authority—Modified Rail Certificate
On May 15, 2007, Napa-Platte
Regional Rail Authority (NPRRA), a
noncarrier, filed a notice for a modified
certificate of public convenience and
necessity under 49 CFR 1150, Subpart
C, Modified Certificate of Public
Convenience and Necessity, to operate
approximately 41.1 miles of rail line
extending from milepost 13.4+/¥, near
Tabor, to milepost 54.5, near Ravinia,
SD (Tabor-Ravinia line or line).1
The entire line, from Napa to Platte
(entire line), was formerly a part of the
Chicago, Milwaukee, St. Paul & Pacific
Railroad Company and was authorized
for abandonment by the Interstate
Commerce Commission in Richard B.
Ogilvie, Trustee of the Property of
Chicago, Milwaukee, St. Paul & Pacific
Railroad Company—Abandonment—in
South Dakota, Iowa and Nebraska,
Docket No. AB–7 (Sub-No. 88) (ICC
served May 14, 1980). Although
authorized for abandonment, the entire
line was subsequently acquired by the
State of South Dakota. The State of
South Dakota then leased it to NPRRA
in 1981. Since then, the entire line has
been operated as needed by sublessees
pursuant to modified certificates of
public convenience and necessity. At
milepost 0.0, the line has interchange
capability with BNSF Railway Company
(BNSF) and, through a haulage
agreement with BNSF (convertible to
trackage rights), access to Canadian
National Railway Company, Union
Pacific Railroad Company, and certain
other South Dakota short lines.
The rail segment qualifies for a
modified certificate of public
convenience and necessity. See
Common Carrier Status of States, State
Agencies and Instrumentalities and
Political Subdivisions, Finance Docket
No. 28990F (ICC served July 16, 1981).
1 The Tabor-Ravinia line is a segment of a larger
line leased by NPRRA from the State of South
Dakota. The entire line extends from milepost 0.0
in Napa County, SD, to milepost 83.3 in Platte, SD,
and consists of three segments (the Napa-Tabor line,
from milepost 0.0 to milepost 13.4+/¥, the TaborRavinia line, and the Ravinia-Platte line, from
milepost 54.4 to milepost 83.3). With the filing of
this notice for a modified certificate on the TaborRavinia line, NPRRA simultaneously filed a notice
for a lease and operation exemption on the NapaTabor line (STB Finance Docket No. 35025).
Additionally, The South Dakota Department of
Transportation has filed a notice to terminate an
existing modified certificate and a notice of interim
trail use on the Ravinia-Platte line (STB Finance
Docket No. 31874).
PO 00000
Frm 00115
Fmt 4703
Sfmt 4703
33559
According to NPRRA, the State of
South Dakota is engaged in negotiations
to sell the Tabor-Ravinia line, along
with the Napa-Tabor line, to Wagner
Native Energy, LLC (Wagner). If that sale
is consummated, NPRRA states that it
will assign all of its rights in both the
Tabor-Ravinia and Napa-Tabor lines to
Wagner. NPRRA anticipates that Wagner
would then operate these lines as a
common carrier, through the use of a
third-party rail carrier.
Currently, the Tabor-Ravinia line is
out of service and NPRRA states that the
line would need to be rehabilitated
before actual rail operations can be
recommenced. NPRRA anticipates that
the sale of the Tabor-Ravinia line to
Wagner will facilitate that
rehabilitation. If operations were to
recommence prior to the anticipated
sale of the line to Wagner, NPRRA
indicates that it would provide service
through a third-party contract operator
or a temporary sublease of the line to a
third-party rail carrier. NPRRA
continues that, in the event that it
engages the services of a third-party rail
carrier, it will require that the carrier
obtain adequate liability insurance
coverage.
NPRRA indicates that, at this time, it
is not anticipated that there will be any
subsidizers of the line, and that, while
it is conceivable that NPRRA may
receive railroad trust funds for
rehabilitation of the line from the State
of South Dakota, no such plans
currently exist.
This notice will be served on the
Association of American Railroads (Car
Service Division) as agent for all
railroads subscribing to the car-service
and car-hire agreement: Association of
American Railroads, 50 F Street, NW.,
Washington, DC 20001; and on the
American Short Line and Regional
Railroad Association: American Short
Line and Regional Railroad Association,
50 F Street, NW., Suite 7020,
Washington, DC 20001.
Board decisions and notices are
available on our Web site at https://
www.stb.dot.gov.
Decided: June 7, 2007.
By the Board, David M. Konschnik,
Director, Office of Proceedings.
Vernon A. Williams,
Secretary.
[FR Doc. E7–11469 Filed 6–15–07; 8:45 am]
BILLING CODE 4915–01–P
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18JNN1
Agencies
[Federal Register Volume 72, Number 116 (Monday, June 18, 2007)]
[Notices]
[Pages 33557-33559]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E7-11722]
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Surface Transportation Board
[Amendment No. 5 to Released Rates Decision No. MC-999]
Released Rates of Motor Common Carriers of Household Goods
AGENCY: Surface Transportation Board, DOT.
ACTION: Request for comments on proposed changes to the authorization
for motor common carriers of household goods to offer ``released
rates,'' under which the carriers limit their liability to consumers
for loss of or damage to the household goods transported.
-----------------------------------------------------------------------
SUMMARY: The Board proposes, and seeks comment on, three changes to its
released rates authorization, to enhance the protection of consumers
whose household goods are damaged or lost by motor common carriers.
DATES: Comments are due July 30, 2007. Reply comments (if any) are due
August 13, 2007.
ADDRESSES: Send an original and 10 copies of any comments, referring to
Amendment No. 5 to Released Rates Decision No. MC-999, to: Surface
Transportation Board, 395 E Street, SW., Washington, DC 20423-0001.
FOR FURTHER INFORMATION CONTACT: Lawrence C. Herzig, (202) 245-0282.
[Federal Information Relay Service (FIRS) for the hearing impaired: 1-
800-877-8339].
SUPPLEMENTARY INFORMATION: Prior to the enactment of the Safe,
Accountable, Flexible, Efficient Transportation Equity Act: A Legacy
for Users (SAFETEA-LU), Pub. L. 109-59, 119 Stat. 1144 (2005), motor
carriers of household goods (HHG) were generally held liable, under 49
U.S.C. 14706, for the actual loss or injury they caused to the property
they transported. Because most HHG are ``used,'' the carrier's
liability was for the depreciated value of the goods. However, under 49
U.S.C. 14706(f), HHG carriers could, with the permission of the Board,
limit their liability by offering ``released rates,'' under which a
[[Page 33558]]
carrier's liability is limited to a value established by written
declaration of the shipper or by written agreement. The Board has
authorized HHG carriers to offer released rates under certain terms and
procedures.
The Board's current released rates orders--Released Rates of Motor
Common Carriers of Household Goods, 5 S.T.B. 1147 (2001), and Released
Rates of Motor Common Carriers of Household Goods, Amendment No. 4 to
Released Rates Decision No. MC-999 (STB served Apr. 22, 2002, and July
26, 2006)--authorize HHG carriers to limit their liability for damage
to, or loss of, the goods in their care upon a written declaration of
the shipper. Under these orders, HHG carriers could avoid the default
cargo liability level by offering their shippers a choice of two
alternative carrier-liability options based on the rate that the
shipper agreed to pay for the transportation of its goods. Under one
option, the carrier's cargo liability is limited to 60 cents per pound
per article (``60-cents option'') if the shipper writes a valuation of
``60 cents per pound'' on the bill of lading/contract. In that event,
the shipper pays only a base rate for the shipment. Alternatively, for
an additional charge, the shipper may obtain ``full value protection''
for the shipped goods (the ``FVP option''), meaning that the carrier is
liable for the replacement value of the lost or damaged goods (up to
the pre-declared value of the shipment), or, at the carrier's option,
for restoring damaged goods to their prior condition.
In section 4207 of SAFETEA-LU, Congress changed the statutorily
prescribed, standard cargo liability of HHG carrier from the actual
(i.e., depreciated) value of lost or damaged goods to the replacement
value of those goods unless the shipper waives in writing that level of
protection. See 49 U.S.C. 14706(f)(2), (3).\1\ Thus, the standard (or
default) cargo liability of a HHG carrier is now the replacement value
of the goods (for example, the value of a comparable new television to
replace a used television that was lost in a household move, rather
than the depreciated value of the used television).
---------------------------------------------------------------------------
\1\ The statutory amendment required a change to the released
rates authorization. See Released Rates of Motor Common Carriers of
Household Goods, Amendment No. 4 to Released Rates Decision No. MC-
999 (STB served June 13, 2007). As noted in that decision, we
construe the new statutory default level of liability as the
equivalent of what formerly was the FVP option.
---------------------------------------------------------------------------
Also in SAFETEA-LU, at section 4215, Congress directed the Board to
review the current Federal regulations regarding the level of cargo
liability protection provided by motor carriers that transport HHG and
to revise the regulations, if necessary, to provide enhanced protection
in the case of loss or damage. After receiving public comments, the
Board published its review in Review of Liability of Motor Common
Carriers of Household Goods, STB Ex Parte No. 662 (Review) (STB served
Aug. 9, 2006).
In the Review proceeding, the Consumer Protection Division of the
Office of the Attorney General of Maryland (Consumer Protection
Division) suggested ways to condition the released rates authorization
to enhance consumer protection. We propose to adopt the Consumer
Protection Division's two suggested changes, and ask for comment on
those two proposed changes as well as a third proposed change. In
addition, we invite suggestions on any other conditions that could help
to ensure that consumers understand the consequences of selecting the
60-cents option when shipping their HHG.
Requiring All Shipping Documents to Include Full Value Protection.
The Consumer Protection Division indicated that each year it receives
complaints from consumers who did not know that they had shipped their
goods under the 60-cents option until they filed claims with the moving
company for property that was lost, stolen, or damaged during the move.
According to the Consumer Protection Division, moving companies often
include in their basic moving contract a waiver of the consumer's right
to FVP, and consumers sign contracts without understanding that they
are agreeing to limit the moving company's liability.
As suggested by the Consumer Protection Division, the Board
proposes to require moving companies to provide, in any order for
service, contract form, or bill of lading, a provision for, and a
written estimate of, the cost of the move under FVP. If the moving
company provides only the required estimate at FVP and the shipper
accepts, the shipper will have the standard protection established in
the statute: Replacement value for goods lost or damaged. Moving
companies also could include in the documents an estimate of the cost
under the 60-cents option. When the moving company provides two
estimates (the required FVP estimate and a voluntary 60-cents option
estimate), consumers will likely inquire about the difference between
the two estimates and be alerted to the difference in the available
levels of carrier liability. We seek comment on this proposed change.
Requiring All Shipping Documents to Include Full Value Protection
Estimate. The Consumer Protection Division indicated that each year it
receives complaints from consumers who did not know that they had
shipped their goods under the 60-cents option until they filed claims
with the moving company for property that was lost, stolen, or damaged
during the move. According to the Consumer Protection Division, moving
companies often include in their basic moving contract a waiver of the
consumer's right to FVP, and consumers sign contracts without
understanding that they are agreeing to limit the moving company's
liability.
As suggested by the Consumer Protection Division, the Board
proposes to require moving companies to provide, in any order for
service, contract form, or bill of lading, a provision for, and a
written estimate of, the cost of the move under FVP. If the moving
company provides only the required estimate at FVP and the shipper
accepts, the shipper will have the standard protection established in
the statute: Replacement value for goods lost or damaged. Moving
companies also could include in the documents an estimate of the cost
under the 60-cents option. When the moving company provides two
estimates (the required FVP estimate and a voluntary 60-cents option
estimate), consumers will likely inquire about the difference between
the two estimates and be alerted to the difference in the available
levels of carrier liability. We seek comment on this proposed change.
Written Waiver of Full Value Protection on Separate Document. We
also propose, as the Consumer Protection Division suggests, to require
that any waiver of FVP by the consumer must be in clear and
understandable language that is designed to ensure that the waiver has
been made knowingly, and must be on a document separate from the bill
of lading contract. We ask for comment on: (1) The wording that would
most easily explain the consequences of waiving the standard FVP; and
(2) whether having the waiver on a separate document would better alert
consumers to the consequences of waiving FVP.
Resetting the Assumed or Minimum Valuation for a Shipment. The
current released rates orders provide for an assumed valuation and a
minimum valuation for a shipment in certain circumstances. The assumed
valuation arises when a shipper elects the FVP option but neglects to
write a valuation figure on the bill of lading or contract. The minimum
valuation comes into
[[Page 33559]]
play when a FVP shipper writes in a value that is obviously too low.
Under the 2001 released rates order, both the assumed valuation and
the minimum valuation were set at $5,000 or $4 times the actual total
weight in pounds of the shipment, whichever is greater. 5 S.T.B. at
1149. Recently, the Board authorized HHG carriers to make annual
inflation adjustments to the $4-per-pound figure, based on the
percentage changes since a base year, by applying a commonly used
index.\2\ See Released Rates of Motor Common Carriers of Household
Goods, Amendment No. 4 to Released Rates Decision No. MC-999 (STB
served July 26, 2006).
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\2\ The index is the Consumer Price Index--All Urban Consumers
(All Items), published by the Bureau of Labor Statistics of the
United States Department of Labor (CPI-U).
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At the time the Board authorized the $4-per-pound figure, a moving
industry group estimated that the average actual (depreciated) value of
HHG shipments was $4.50 per pound.\3\ 5 S.T.B. at 1154. Thus, the
approved $4-per-pound figure approximated the then-default level of
carrier liability: Actual (depreciated) value. As previously explained,
the default level of liability is now the replacement value of the HHG,
not the depreciated value. Because the $4-per-pound figure, even as
adjusted by the CPI-U, likely is nowhere near the new statutory default
level of liability (i.e., replacement value), it would be more
appropriate to apply a new per-pound value that reasonably approximates
the average replacement cost of a HHG shipment. Therefore, we solicit
the public's comment on an appropriate new figure for a minimum and
assumed per-pound value.\4\
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\3\ The industry group was the Household Goods Carriers' Bureau
Committee, which is composed of HHG carriers.
\4\ We will not eliminate the $4-per-pound minimum while we
develop a new minimum valuation because the $4 level at least
provides some protection for shippers who do not declare a value, or
who use unscrupulous movers who might suggest unconscionably low
declared values for HHG shipments.
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Board decisions and notices are available on our Web site at http:/
/www.stb.dot.gov.
Decided: June 11, 2007.
By the Board, Chairman Nottingham, Vice Chairman Buttrey, and
Commissioner Mulvey.
Vernon A. Williams,
Secretary.
[FR Doc. E7-11722 Filed 6-15-07; 8:45 am]
BILLING CODE 4915-01-P