FCC Alerts Public and Merchants of Fraudulent Credit Card Purchases Through Internet Protocol (IP) Relay Service, a Form of Telecommunications Relay Services (TRS), 27569-27570 [E7-9336]

Download as PDF Federal Register / Vol. 72, No. 94 / Wednesday, May 16, 2007 / Notices include the effective date of any changes to a customer’s local service account and the carrier identifications code of the customer’s IXC among the categories of information that must be provided to the IXC by the LEC. The Commission concludes that knowing the effective date of account changes will help IXCs to maintain accurate customer account information and that including the carrier identification code of the customer’s IXC will enable an IXC to verify that it is the proper recipient of the transmitted information. Paragraph 64.402(g) of the Commission’s rules is modified to make the information categories included in paragraph 64.402(g) consistent with those included in other LEC notifications requirements. Paragraph 64.4002(g) also is modified to require that when a customer changes LECs, but wishes to retain his current PIC, the new LEC must so notify the current PIC so that the current PIC does not erroneously assume, absent additional notification from the new LEC, that the customer also wishes to cancel his current PIC. The 2005 revenue threshold between larger Class A carriers and mid-sized carriers is increased to $7.950 billion. Federal Communications Commission. Gloria J. Miles, Federal Register Liaison. [FR Doc. E7–9429 Filed 5–15–07; 8:45 am] FOR FURTHER INFORMATION CONTACT: BILLING CODE 6712–01–P SUPPLEMENTARY INFORMATION: FEDERAL COMMUNICATIONS COMMISSION [DA 07–1706] Annual Adjustment of Revenue Thresholds Federal Communications Commission. ACTION: Notice. AGENCY: SUMMARY: This document announces that the 2006 revenue threshold between Class A carriers and Class B carriers is increased to $134 million. Raj Kannan, Pricing Policy Division, Wireline Competition Bureau at (202) 418–1565. This is a summary of the Commission’s public notice released April 12, 2007. This notice announces the inflation-adjusted 2006 revenue thresholds used for classifying carrier categories for various accounting and reporting purposes: (1) distinguishing Class A carriers from Class B carriers; and (2) distinguishing larger Class A carriers from mid-sized carriers. The revenue threshold between Class A carriers and Class B carriers is increased to $134 million. The revenue threshold between larger Class A carriers and mid-sized carriers is increased to $7.950 billion. The revenue thresholds for 2006 were determined as follows: Larger Class A to midsize threshold Class A to Class B threshold (1) (2) (3) (4) (5) GDP–CPI Base .................................................................................. 2006 GDP–CPI .................................................................................. Inflation Factor (line 2 ÷ 1) ................................................................ Original Revenue Threshold .............................................................. 2006 Revenue Threshold (line 3 * 4) ................................................ Federal Communications Commission. Albert Lewis, Chief, Pricing Policy Division, Wireline Competition Bureau. [FR Doc. E7–9305 Filed 5–15–07; 8:45 am] 86.68 .............................................. 116.29 ............................................ 1.3416 ............................................ $100 million ................................... $134 million ................................... called ‘‘IP Relay’’ to perpetrate fraudulent business transactions, often by using stolen or fake credit cards. Federal Communications Commission, 445 12th Street, SW., Washington, DC 20554. ADDRESSES: BILLING CODE 6712–01–P FOR FURTHER INFORMATION CONTACT: FEDERAL COMMUNICATIONS COMMISSION Dana Jackson, (202) 418–2247 (voice), (202) 418–7898 (TTY), or e-mail Dana.Jackson@fcc.gov. [DA 07–2006] Federal Communications Commission. ACTION: Notice. cprice-sewell on PROD1PC66 with NOTICES AGENCY: SUMMARY: In this document, the Commission urges merchants to use caution in handling telephone orders for goods. The Commission has received informal complaints that people without disabilities, who are posing as deaf or hard of hearing consumers, are misusing an Internet base telecommunications relay service (‘‘TRS’’ or ‘‘Relay Service’’) VerDate Aug<31>2005 15:27 May 15, 2007 Jkt 211001 This is a summary of document DA 07–2006, released May 4, 2007. The full text of document DA 07–2006 and copies of any subsequently filed documents relating to this matter will be available for public inspection and copying during regular business hours at the FCC Reference Information Center, Portals II, 445 12th Street, SW., Room CY–A257, Washington, DC 20554. Document DA 07–2006 and copies of subsequently filed documents in this matter may also be purchased from the Commission’s contractor at Portals II, 445 12th Street, SW., Room CY–B402, Washington, DC 20554. Customers may contact the Commission’s contractor at their Web site https://www.bcpiweb.com or by calling 1–800–378–3160. SUPPLEMENTARY INFORMATION: FCC Alerts Public and Merchants of Fraudulent Credit Card Purchases Through Internet Protocol (IP) Relay Service, a Form of Telecommunications Relay Services (TRS) 27569 PO 00000 Frm 00032 Fmt 4703 Sfmt 4703 102.40 116.29 1.1356 $7 billion $7.950 billion To request materials in accessible formats for people with disabilities (Braille, large print, electronic files, audio format), send an e-mail to fcc504@fcc.gov or call the Consumer & Governmental Affairs Bureau at (202) 418–0530 (voice) or (202) 418–0432 (TTY). Document DA 07–2006 can also be downloaded in Word and Portable Document Format (PDF) at https:// www.fcc.gov/cgb.dro. Synopsis The Commission urges merchants to use caution in handling telephone orders for goods. Merchants that accept orders made by telephone for goods and services should take steps to ensure that, for any order placed by phone, the payment method or credit card is valid and the purchaser is authorized to use the particular credit card. In addition, there are some indicia of fraudulent telephone orders or business transactions that merchants can use to help determine if an order placed by phone is legitimate. These indicia include a caller who: (1) Is happy to order ‘‘whatever you have in stock’’; (2) supplies multiple credit cards as one or more are declined; (3) cannot provide the credit card verification code number E:\FR\FM\16MYN1.SGM 16MYN1 cprice-sewell on PROD1PC66 with NOTICES 27570 Federal Register / Vol. 72, No. 94 / Wednesday, May 16, 2007 / Notices (the three digit number on the back of the card); (4) wants the goods shipped through a third party and/or an overseas location; (5) will not identify himself or give a company name; (6) changes delivery or payment method after an order has been approved. The Commission reminds merchants that TRS provides access to telephone services for people who are deaf or hard of hearing or who have a speech disability. This is accomplished through TRS facilities that are staffed by specially trained communications assistants (CAs) (also called ‘relay operators’) who relay conversations between people who use different types of telecommunications devices. Initially, all Relay Service calls were made to or from a text telephone (TTY) connected to a regular telephone line. The CA served as the ‘‘link’’ in the conversation, converting TTY text for the TTY user to voice for the telephone user to hear, and converting voice messages to text for the TTY user to read. Many TRS users now use a computer or similar device and the Internet to communicate with an ‘‘IP Relay’’ CA, who continues to serve as the ‘‘link’’ to the telephone user. Advancements in technology are enabling other forms of TRS as well, such as connecting through video conferencing equipment with a CA who is a sign language interpreter. See FCC’s Fact Sheet about TRS at https:// www.fcc.gov/cgb/consumerfacts/ trs.html. The Commission also reminds merchants who accept telephone orders that they must not ‘‘hang up’’ on calls made through a Relay Service. Title III of the Americans with Disabilities Act of 1990 (ADA) requires merchants to ensure that people with disabilities have access to their services. Therefore, if a merchant accepts telephone orders from the general public, the merchant cannot refuse to accept calls from people who are deaf or hard of hearing or who have a speech disability who call through a Relay Service. Calls made through a Relay Service can and must be handled in the same way as any telephone call. For more information on the applicability of the ADA in this context, see generally the United States Department of Justice’s ADA homepage, at https://www.usdoj.gov/crt/ada/ adahom1.htm or contact the DOJ ADA Information Line at 800–514–0301 (voice) or 800–514–0383 (TTY). Purchases made with stolen or fake credit cards are illegal, and the Department of Justice and the FBI can investigate. The Federal Trade Commission is also aware of this problem. Persons who have been defrauded should contact the FTC VerDate Aug<31>2005 15:27 May 15, 2007 Jkt 211001 directly at https://www.ftc.gov or 877– FTC–HELP. The FBI also has a Web site for complaints and information regarding Internet crimes: https:// www.ic3.gov. The public may also contact the FCC’s Consumer Assistance Information Line at 1–888–225–5322 (voice) or 1–888–835–5322 (TTY). The Commission has a pending Further Notice of Proposed Rulemaking which is examining other steps the FCC might take to prevent misuse of the IP Relay. See https://hraunfoss.fcc.gov/ edocs_public/attachmatch/FCC–06– 58A1.doc. Federal Communications Commission. Jay Keithley, Deputy Bureau Chief, Consumer & Governmental Affairs Bureau. [FR Doc. E7–9336 Filed 5–15–07; 8:45 am] BILLING CODE 6712–01–P FEDERAL COMMUNICATIONS COMMISSION [CG Docket No. 03–123; DA 07–1978] National Exchange Carrier Association Submits the Payment Formula and Fund Size Estimate for Interstate Telecommunications Relay Services Fund for the July 2007 through June 2008 Fund Year Federal Communications Commission. ACTION: Notice. AGENCY: SUMMARY: In this document, the Commission seeks comment on the National Exchange Carrier Association (NECA), the Interstate Telecommunications Relay Service (TRS) Fund Administrator, annual payment formula and fund size estimate for the Interstate TRS Fund for the period July 2007 through June 2008. DATES: Comments are due on or before May 16, 2007. Reply comments are due on or before May 23, 2007. ADDRESSES: You may submit comments, identified by [CG Docket No. 03–123], by any of the following methods: • Federal eRulemaking Portal: https:// www.regulations.gov. Follow the instructions for submitting comments. • Federal Communications Commission’s Web site: https:// www.fcc.gov/cgb/ecfs/. Follow the instructions for submitting comments. • Parties who choose to file by paper should also submit their comments on diskette. These diskettes should be submitted, along with three paper copies, to: Diane Mason, Consumer & Governmental Affairs Bureau, Disability Rights Office, 445 12th Street, SW., Room 3–A503, Washington, DC 20554. PO 00000 Frm 00033 Fmt 4703 Sfmt 4703 Such submission should be on a 3.5 inch diskette formatted in an IBM compatible format using Word 97 or a compatible software. The diskette should be accompanied by a cover letter and should be submitted in ‘‘read only’’ mode. The diskette should be clearly labeled with the filer’s name, proceeding (including the lead docket number in the case (CG Docket No. 03– 123), type of pleading (comment or reply comment), date of submission, and the name of the electronic file on the diskette. The label should also include the following phrase ‘‘Disk Copy—Not an Original.’’ Each diskette should contain only one party’s pleadings, preferably in a single electronic file. In addition, comments must send diskette copies to the Commission’s duplicating contractor at Portals II, 445 12th Street, SW., Room CY–CB402, Washington, DC 20554. • People with Disabilities: Contact the FCC to request reasonable accommodations (accessible format documents, sign language interpreters, CART, etc.) by e-mail: FCC504@fcc.gov or phone (202) 418–0539 or TTY: (202) 418–0432. For detailed instructions for submitting comments and additional information on the rulemaking process, see the SUPPLEMENTARY INFORMATION section of this document. FOR FURTHER INFORMATION CONTACT: Diane Mason, Consumer & Governmental Affairs Bureau, Disability Rights Office at (202) 418–7126 (voice), (202) 418–7828 (TTY), or e-mail at Diane.Mason@fcc.gov. SUPPLEMENTARY INFORMATION: This is a summary of the Commission’s document DA 07–1978, released May 2, 2007, in CG Docket No. 03–123. Pursuant to §§ 1.415 and 1.419 of the Commission’s rules, 47 CFR 1.415 and 1.419, interested parties may file comments and reply comments on or before the dates indicated on the first page of this document. Comments may be filed using: (1) The Commission’s Electronic Comment Filing System (ECFS), (2) the Federal Government’s eRulemaking Portal, or (3) by filing paper copies. See Electronic Filing of Documents in Rulemaking Proceedings, 63 FR 24121, May 1, 1998. • Electronic Filers: Comments may be filed electronically using the Internet by accessing the ECFS: https://www.fcc.gov/ cgb/ecfs/ or the Federal eRulemaking Portal: https://www.regulations.gov. Filers should follow the instructions provided on the Web site for submitting comments. • For ECFS filers, if multiple docket or rulemaking numbers appear in the E:\FR\FM\16MYN1.SGM 16MYN1

Agencies

[Federal Register Volume 72, Number 94 (Wednesday, May 16, 2007)]
[Notices]
[Pages 27569-27570]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E7-9336]


-----------------------------------------------------------------------

FEDERAL COMMUNICATIONS COMMISSION

[DA 07-2006]


FCC Alerts Public and Merchants of Fraudulent Credit Card 
Purchases Through Internet Protocol (IP) Relay Service, a Form of 
Telecommunications Relay Services (TRS)

AGENCY: Federal Communications Commission.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In this document, the Commission urges merchants to use 
caution in handling telephone orders for goods. The Commission has 
received informal complaints that people without disabilities, who are 
posing as deaf or hard of hearing consumers, are misusing an Internet 
base telecommunications relay service (``TRS'' or ``Relay Service'') 
called ``IP Relay'' to perpetrate fraudulent business transactions, 
often by using stolen or fake credit cards.

ADDRESSES: Federal Communications Commission, 445 12th Street, SW., 
Washington, DC 20554.

FOR FURTHER INFORMATION CONTACT: Dana Jackson, (202) 418-2247 (voice), 
(202) 418-7898 (TTY), or e-mail Dana.Jackson@fcc.gov.

SUPPLEMENTARY INFORMATION: This is a summary of document DA 07-2006, 
released May 4, 2007. The full text of document DA 07-2006 and copies 
of any subsequently filed documents relating to this matter will be 
available for public inspection and copying during regular business 
hours at the FCC Reference Information Center, Portals II, 445 12th 
Street, SW., Room CY-A257, Washington, DC 20554. Document DA 07-2006 
and copies of subsequently filed documents in this matter may also be 
purchased from the Commission's contractor at Portals II, 445 12th 
Street, SW., Room CY-B402, Washington, DC 20554. Customers may contact 
the Commission's contractor at their Web site https://www.bcpiweb.com or 
by calling 1-800-378-3160.
    To request materials in accessible formats for people with 
disabilities (Braille, large print, electronic files, audio format), 
send an e-mail to fcc504@fcc.gov or call the Consumer & Governmental 
Affairs Bureau at (202) 418-0530 (voice) or (202) 418-0432 (TTY). 
Document DA 07-2006 can also be downloaded in Word and Portable 
Document Format (PDF) at https://www.fcc.gov/cgb.dro.

Synopsis

    The Commission urges merchants to use caution in handling telephone 
orders for goods. Merchants that accept orders made by telephone for 
goods and services should take steps to ensure that, for any order 
placed by phone, the payment method or credit card is valid and the 
purchaser is authorized to use the particular credit card. In addition, 
there are some indicia of fraudulent telephone orders or business 
transactions that merchants can use to help determine if an order 
placed by phone is legitimate. These indicia include a caller who: (1) 
Is happy to order ``whatever you have in stock''; (2) supplies multiple 
credit cards as one or more are declined; (3) cannot provide the credit 
card verification code number

[[Page 27570]]

(the three digit number on the back of the card); (4) wants the goods 
shipped through a third party and/or an overseas location; (5) will not 
identify himself or give a company name; (6) changes delivery or 
payment method after an order has been approved.
    The Commission reminds merchants that TRS provides access to 
telephone services for people who are deaf or hard of hearing or who 
have a speech disability. This is accomplished through TRS facilities 
that are staffed by specially trained communications assistants (CAs) 
(also called `relay operators') who relay conversations between people 
who use different types of telecommunications devices. Initially, all 
Relay Service calls were made to or from a text telephone (TTY) 
connected to a regular telephone line. The CA served as the ``link'' in 
the conversation, converting TTY text for the TTY user to voice for the 
telephone user to hear, and converting voice messages to text for the 
TTY user to read. Many TRS users now use a computer or similar device 
and the Internet to communicate with an ``IP Relay'' CA, who continues 
to serve as the ``link'' to the telephone user. Advancements in 
technology are enabling other forms of TRS as well, such as connecting 
through video conferencing equipment with a CA who is a sign language 
interpreter. See FCC's Fact Sheet about TRS at https://www.fcc.gov/cgb/
consumerfacts/trs.html. The Commission also reminds merchants who 
accept telephone orders that they must not ``hang up'' on calls made 
through a Relay Service. Title III of the Americans with Disabilities 
Act of 1990 (ADA) requires merchants to ensure that people with 
disabilities have access to their services. Therefore, if a merchant 
accepts telephone orders from the general public, the merchant cannot 
refuse to accept calls from people who are deaf or hard of hearing or 
who have a speech disability who call through a Relay Service. Calls 
made through a Relay Service can and must be handled in the same way as 
any telephone call. For more information on the applicability of the 
ADA in this context, see generally the United States Department of 
Justice's ADA homepage, at https://www.usdoj.gov/crt/ada/adahom1.htm or 
contact the DOJ ADA Information Line at 800-514-0301 (voice) or 800-
514-0383 (TTY).
    Purchases made with stolen or fake credit cards are illegal, and 
the Department of Justice and the FBI can investigate. The Federal 
Trade Commission is also aware of this problem. Persons who have been 
defrauded should contact the FTC directly at https://www.ftc.gov or 877-
FTC-HELP. The FBI also has a Web site for complaints and information 
regarding Internet crimes: https://www.ic3.gov. The public may also 
contact the FCC's Consumer Assistance Information Line at 1-888-225-
5322 (voice) or 1-888-835-5322 (TTY). The Commission has a pending 
Further Notice of Proposed Rulemaking which is examining other steps 
the FCC might take to prevent misuse of the IP Relay.
    See https://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-06-
58A1.doc.

Federal Communications Commission.
Jay Keithley,
Deputy Bureau Chief, Consumer & Governmental Affairs Bureau.
[FR Doc. E7-9336 Filed 5-15-07; 8:45 am]
BILLING CODE 6712-01-P
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