Proposed Collection; Comment Request; Customer and Other Partners Satisfaction Surveys, 26400-26401 [E7-8885]
Download as PDF
<![CDATA[
26400
Federal Register / Vol. 72, No. 89 / Wednesday, May 9, 2007 / Notices
NIEHS—Asthma Research. Type of
Information Collection Request: New.
New and Use of Information Collection:
National Institute of Environmental
Health Sciences, Division of Extramural
Research and Training (DERT). DERT,
with contract support from Battelle
Centers for Public Health Research and
Evaluation, is examining the impact of
its research portfolio. Focusing
specifically on one portion of the
research portfolio—asthma research—
DERT proposes to supplement extant
data sources with a primary data
collection activity. The purpose of the
proposed primary data collection is to
obtain information from grantees
regarding the impact of their funded
asthma research in the short-,
intermediate- and long-term. This will
be done through a survey of grantees
that includes questions about the impact
of funding on career development, the
field of asthma research, public
attitudes, commercial product
development, clinical practice, business
and industry practices, and long-term
human and environmental health.
Frequency of Response: Once. Affected
Public: Individuals. Type of
Respondents: Individuals receiving
asthma funding. A 15-minute, close-
ended, multi-mode (web and paper)
survey will be administered to the
universe of NIEHS-funded asthma
researchers (N=295) and comparison
agency asthma researchers (N=4000).
Comparison agencies include other NIH
institutes (NICHD, NIAID, NIA, NHLBI),
the CDC, AHRQ, and the EPA. The
survey development process included
formative interviews with a small
couple of NIEHS asthma researchers.
There are no Capital Costs, Operating
Costs and/or Maintenance Costs to
report. There are no costs to
respondents except for their time to
participate.
ANNUALIZED BURDEN TABLE
Estimated
number of responses per
respondent
Estimated
number of
respondents
Type of respondents
Average burden per
response
Estimated total
annual burden
hours
requested
4295
1
.25
1073.75
Total ..........................................................................................................
sroberts on PROD1PC70 with NOTICES
Asthma grantee ...............................................................................................
........................
........................
........................
1073.75
Request for Comments: Written
comments and/or suggestions from the
public and affected agencies should
address one or more of the following
points: (1) Evaluate whether the
proposed collection of information is
necessary for the proper performance of
the function of the agency, including
whether the information will have
practical utility; (2) Evaluate the
accuracy of the agency’s estimate of the
burden of the proposed collection of
information, including the validity of
the methodology and assumptions used;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and (4) Minimize the burden
of the collection of information on those
who are to respond, including the use
of appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
For Further Information: To request
more information on the proposed
project or to obtain a copy of the data
collection plans and instruments,
contact: Jerry Phelps, Division of
Extramural Research and Training,
National Institute of Environmental
Health Sciences, P.O. Box 12233, MD
ED–21, 111 T.W. Alexander Drive, RTP,
NC 27709. Phone: (919) 541–4259.
E-mail: phelps@niehs.nih.gov.
Comments Due Date: Comments
regarding this information collection are
best assured of having their full effect if
received within 60-days of the date of
this publication.
VerDate Aug<31>2005
18:12 May 08, 2007
Jkt 211001
Dated: April 22, 2007.
Marc S. Hollander, NIEHS
Associate Director for Management.
[FR Doc. 07–2285 Filed 5–8–07; 8:45 am]
BILLING CODE 4140–01–M
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health, Clinical
Center
Proposed Collection; Comment
Request; Customer and Other Partners
Satisfaction Surveys
Summary: In compliance with the
requirement of Section 3506(c)(2)(A) of
the Paperwork Reduction Act of 1995
for the opportunity for pubic comment
on the proposed data collection projects,
the Warren Grant Magnuson Clinical
Center (CC), the National Institutes of
Health, (NIH) will publish periodic
summaries of proposed projects to be
submitted to the Office of Management
and Budget (OMB) for review and
approval.
Proposed Collection: Title: Customer
and Other Partners Satisfaction Surveys.
Type of Information Collection Request:
New request/waiver. Need and Use of
Information Collection: The information
collected in these surveys will be used
by Clinical Center personnel: (1) To
evaluate the satisfaction of various
Clinical Center customers and other
partners with Clinical Center services;
(2) to assist with the design of
modifications of these services, based
PO 00000
Frm 00068
Fmt 4703
Sfmt 4703
on customer input; (3) to develop new
services, based on customer need; and
(4) to evaluate the satisfaction of various
Clinical Center customers and other
partners with implemented service
modifications. These surveys will
almost certainly lead to quality
improvement activities that will
enhance and/or streamline the Clinical
Center’s operations. The major
mechanisms by which the Clinical
Center will request customer input is
through surveys and focus groups. The
surveys will be tailored specifically to
each class of customer and to that class
of customer’s needs. Surveys will either
be collected as written documents, as
faxed documents, mailed electronically
or collected by telephone from
customers. Information gathered from
these surveys of Clinical Center
customers and other partners will be
presented to, and used directly by,
Clinical Center management to enhance
the services and operations of our
organization. Frequency of Response:
The participants will respond yearly.
Affected public: Individuals and
households; businesses and other for
profit, small businesses and
organizations. Types of respondents:
These surveys are designed to assess the
satisfaction of the Clinical Center’s
major internal and external customers
with the services provided. These
customers include, but are not limited
to, the following groups of individuals:
Clinical Center patients, family
members of Clinical Center patients,
visitors to the Clinical Center, National
E:\FR\FM\09MYN1.SGM
09MYN1
26401
Federal Register / Vol. 72, No. 89 / Wednesday, May 9, 2007 / Notices
Institutes of Health investigators, NIH
intramural collaborators, private
physicians or organizations who refer
patients to the Clinical Center,
volunteers, vendors and collaborating
commercial enterprises, small
Number of
respondents
Customer
businesses, regulators, and other
organizations. The annual reporting
burden is as follows:
Frequency of
response
Average time
per response
Annual hour
burden
5000
2000
1000
2500
2000
2000
2500
2000
30
275
1
1
1
1
1
1
1
1
1
1
.5
.5
.17
.25
.25
.17
.33
.33
.33
.5
2500
1000
170
625
625
340
833
833
10
138
Total .................................................................................................
19,305
........................
..........................
7074
FY 2008:
Clinical Center Patients ..........................................................................
Family Members of Patients ...................................................................
Visitors to the Clinical Center .................................................................
Clinical Center Employees .....................................................................
NIH Investigators ....................................................................................
NIH Intramural Collaborators ..................................................................
Vendors and Collaborating Commercial Enterprises .............................
Professionals and Organizations Referring Patients ..............................
Regulators ..............................................................................................
Volunteers ...............................................................................................
5000
3000
1500
2500
2400
1500
2000
1000
30
275
1
1
1
1
1
1
1
1
1
1
.5
.5
.17
.33
.5
.25
.25
.33
.33
.33
2500
1500
255
833
1200
375
500
333
10
92
Total .................................................................................................
19,205
........................
..........................
7598
FY 2009:
Clinical Center Patients ..........................................................................
Family Members of Patients ...................................................................
Visitors to the Clinical Center .................................................................
Clinical Center Employees .....................................................................
NIH Investigators ....................................................................................
NIH Intramural Collaborators ..................................................................
Vendors and Collaborating Commercial Enterprises .............................
Professionals and Organizations Referring Patients ..............................
Regulators ..............................................................................................
Volunteers ...............................................................................................
5000
2000
1000
2500
2500
1000
2500
3000
25
300
1
1
1
1
1
1
1
1
1
1
.5
.5
.17
.33
.33
.17
.25
.33
.25
.25
2500
1000
170
833
833
170
625
1000
6
75
Total .................................................................................................
sroberts on PROD1PC70 with NOTICES
FY 2007:
Clinical Center Patients ..........................................................................
Family Members of Patients ...................................................................
Visitors to the Clinical Center .................................................................
Clinical Center Employees .....................................................................
NIH Investigators ....................................................................................
NIH Intramural Collaborators ..................................................................
Vendors and Collaborating Commercial Enterprises .............................
Professionals and Organizations Referring Patients ..............................
Regulators ..............................................................................................
Volunteers ...............................................................................................
19,825
........................
..........................
7212
Estimated costs to the respondents
consists of their time; time is estimated
using a rate of $10.00 per hour for
patients and the public; $30.00 for
vendors, regulators, organizations and
$55.00 for health care professionals. The
estimated annual costs to respondents
for each year for which the generic
clearance is requested is $159,250 for
2007, $194,540 for 2008, and $194,540
for 2009. Estimated Capital Costs are
$7,000. Estimated Operating and
Maintenance costs are $73,000.
Requests for Comments: Written
comments and/or suggestions from the
public and affected agencies are invited
on one or more of the following points:
(1) Whether the proposed collection of
information is necessary for the proper
performance of the functions of the
Clinical Center and the agency,
including whether the information shall
have practical utility; (2) The accuracy
VerDate Aug<31>2005
18:12 May 08, 2007
Jkt 211001
of the agency’s estimate of the burden of
the proposed collection of information,
including the validity of the
methodology and assumptions used; (3)
Ways to enhance the quality, utility, and
clarity of the information to be
collected; and (4) Ways to minimize the
burden of the collection of information
on those who are to respond, including
the use of automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology
For Further Information: To request
more information on the proposed
project, or to obtain a copy of the data
collection plans and instruments,
contact: Dr. David K. Henderson,
Deputy Director for Clinical Care,
National Institutes of Health Clinical
Center, Building 10, Room 6–1480, 10
Center Drive, Bethesda, Maryland
20892, or call non-toll free: 301–496–
PO 00000
Frm 00069
Fmt 4703
Sfmt 4703
3515, or e-mail your request or
comments, including your address to:
dkh@nih.gov.
Comments Due Date: Comments
regarding this information collection are
best assured of having their full effect if
received within 60 days of the date of
this publication.
Dated: May 2, 2007.
David K. Henderson,
Deputy Director for Clinical Care, CC,
National Institutes of Health.
[FR Doc. E7–8885 Filed 5–8–07; 8:45 am]
BILLING CODE 4140–01–P
E:\FR\FM\09MYN1.SGM
09MYN1
]]>Agencies
[Federal Register Volume 72, Number 89 (Wednesday, May 9, 2007)]
[Notices]
[Pages 26400-26401]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E7-8885]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health, Clinical Center
Proposed Collection; Comment Request; Customer and Other Partners
Satisfaction Surveys
Summary: In compliance with the requirement of Section
3506(c)(2)(A) of the Paperwork Reduction Act of 1995 for the
opportunity for pubic comment on the proposed data collection projects,
the Warren Grant Magnuson Clinical Center (CC), the National Institutes
of Health, (NIH) will publish periodic summaries of proposed projects
to be submitted to the Office of Management and Budget (OMB) for review
and approval.
Proposed Collection: Title: Customer and Other Partners
Satisfaction Surveys. Type of Information Collection Request: New
request/waiver. Need and Use of Information Collection: The information
collected in these surveys will be used by Clinical Center personnel:
(1) To evaluate the satisfaction of various Clinical Center customers
and other partners with Clinical Center services; (2) to assist with
the design of modifications of these services, based on customer input;
(3) to develop new services, based on customer need; and (4) to
evaluate the satisfaction of various Clinical Center customers and
other partners with implemented service modifications. These surveys
will almost certainly lead to quality improvement activities that will
enhance and/or streamline the Clinical Center's operations. The major
mechanisms by which the Clinical Center will request customer input is
through surveys and focus groups. The surveys will be tailored
specifically to each class of customer and to that class of customer's
needs. Surveys will either be collected as written documents, as faxed
documents, mailed electronically or collected by telephone from
customers. Information gathered from these surveys of Clinical Center
customers and other partners will be presented to, and used directly
by, Clinical Center management to enhance the services and operations
of our organization. Frequency of Response: The participants will
respond yearly. Affected public: Individuals and households; businesses
and other for profit, small businesses and organizations. Types of
respondents: These surveys are designed to assess the satisfaction of
the Clinical Center's major internal and external customers with the
services provided. These customers include, but are not limited to, the
following groups of individuals: Clinical Center patients, family
members of Clinical Center patients, visitors to the Clinical Center,
National
[[Page 26401]]
Institutes of Health investigators, NIH intramural collaborators,
private physicians or organizations who refer patients to the Clinical
Center, volunteers, vendors and collaborating commercial enterprises,
small businesses, regulators, and other organizations. The annual
reporting burden is as follows:
----------------------------------------------------------------------------------------------------------------
Number of Frequency of Average time Annual hour
Customer respondents response per response burden
----------------------------------------------------------------------------------------------------------------
FY 2007:
Clinical Center Patients.................... 5000 1 .5 2500
Family Members of Patients.................. 2000 1 .5 1000
Visitors to the Clinical Center............. 1000 1 .17 170
Clinical Center Employees................... 2500 1 .25 625
NIH Investigators........................... 2000 1 .25 625
NIH Intramural Collaborators................ 2000 1 .17 340
Vendors and Collaborating Commercial 2500 1 .33 833
Enterprises................................
Professionals and Organizations Referring 2000 1 .33 833
Patients...................................
Regulators.................................. 30 1 .33 10
Volunteers.................................. 275 1 .5 138
---------------------------------------------------------------
Total................................... 19,305 .............. .............. 7074
----------------------------------------------------------------------------------------------------------------
FY 2008:
Clinical Center Patients.................... 5000 1 .5 2500
Family Members of Patients.................. 3000 1 .5 1500
Visitors to the Clinical Center............. 1500 1 .17 255
Clinical Center Employees................... 2500 1 .33 833
NIH Investigators........................... 2400 1 .5 1200
NIH Intramural Collaborators................ 1500 1 .25 375
Vendors and Collaborating Commercial 2000 1 .25 500
Enterprises................................
Professionals and Organizations Referring 1000 1 .33 333
Patients...................................
Regulators.................................. 30 1 .33 10
Volunteers.................................. 275 1 .33 92
---------------------------------------------------------------
Total................................... 19,205 .............. .............. 7598
----------------------------------------------------------------------------------------------------------------
FY 2009:
Clinical Center Patients.................... 5000 1 .5 2500
Family Members of Patients.................. 2000 1 .5 1000
Visitors to the Clinical Center............. 1000 1 .17 170
Clinical Center Employees................... 2500 1 .33 833
NIH Investigators........................... 2500 1 .33 833
NIH Intramural Collaborators................ 1000 1 .17 170
Vendors and Collaborating Commercial 2500 1 .25 625
Enterprises................................
Professionals and Organizations Referring 3000 1 .33 1000
Patients...................................
Regulators.................................. 25 1 .25 6
Volunteers.................................. 300 1 .25 75
---------------------------------------------------------------
Total................................... 19,825 .............. .............. 7212
----------------------------------------------------------------------------------------------------------------
Estimated costs to the respondents consists of their time; time is
estimated using a rate of $10.00 per hour for patients and the public;
$30.00 for vendors, regulators, organizations and $55.00 for health
care professionals. The estimated annual costs to respondents for each
year for which the generic clearance is requested is $159,250 for 2007,
$194,540 for 2008, and $194,540 for 2009. Estimated Capital Costs are
$7,000. Estimated Operating and Maintenance costs are $73,000.
Requests for Comments: Written comments and/or suggestions from the
public and affected agencies are invited on one or more of the
following points: (1) Whether the proposed collection of information is
necessary for the proper performance of the functions of the Clinical
Center and the agency, including whether the information shall have
practical utility; (2) The accuracy of the agency's estimate of the
burden of the proposed collection of information, including the
validity of the methodology and assumptions used; (3) Ways to enhance
the quality, utility, and clarity of the information to be collected;
and (4) Ways to minimize the burden of the collection of information on
those who are to respond, including the use of automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology
For Further Information: To request more information on the
proposed project, or to obtain a copy of the data collection plans and
instruments, contact: Dr. David K. Henderson, Deputy Director for
Clinical Care, National Institutes of Health Clinical Center, Building
10, Room 6-1480, 10 Center Drive, Bethesda, Maryland 20892, or call
non-toll free: 301-496-3515, or e-mail your request or comments,
including your address to: dkh@nih.gov.
Comments Due Date: Comments regarding this information collection
are best assured of having their full effect if received within 60 days
of the date of this publication.
Dated: May 2, 2007.
David K. Henderson,
Deputy Director for Clinical Care, CC, National Institutes of Health.
[FR Doc. E7-8885 Filed 5-8-07; 8:45 am]
BILLING CODE 4140-01-P
