Accreditation of Agents and Attorneys; Agent and Attorney Fees, 25930-25944 [E7-8642]
Download as PDF
25930
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
RIN 2900–AM62
Department of Veterans Affairs, 810
Vermont Avenue, NW., Washington, DC
20420, (202) 273–6315. (This is not a
toll free number.)
SUPPLEMENTARY INFORMATION:
Accreditation of Agents and Attorneys;
Agent and Attorney Fees
Statutory Authority—Section 101 of
Public Law 109–461
DEPARTMENT OF VETERANS
AFFAIRS
38 CFR Parts 1, 14, 19 and 20
Department of Veterans Affairs.
ACTION: Proposed rule.
rwilkins on PROD1PC63 with PROPOSALS3
AGENCY:
SUMMARY: The Department of Veterans
Affairs (VA) proposes to amend its
regulations governing the representation
of claimants for veterans benefits in
order to implement provisions of the
Veterans Benefits, Health Care, and
Information Technology Act of 2006,
and to reorganize and clarify existing
regulations. The proposed regulations
would establish the procedures and
rules necessary for VA to facilitate the
paid representation of claimants by
accredited agents and attorneys after a
notice of disagreement has been filed
with respect to a case. The intended
effect of these regulations is to fulfill
Congress’ direction that agents and
attorneys may be paid for services
rendered after a notice of disagreement
is filed with respect to a decision by an
agency of original jurisdiction while
ensuring that claimants for veterans
benefits have responsible qualified
representation in the preparation,
presentation, and prosecution of claims
for veterans benefits.
DATES: Comment Date: Comments must
be received by VA on or before June 6,
2007.
ADDRESSES: Written comments may be
submitted by through
www.Regulations.gov; by mail or handdelivery to Director, Regulations
Management (00REG), Department of
Veterans Affairs, 810 Vermont Ave.,
NW., Room 1068, Washington, DC
20420; or by fax to (202) 273–9026.
Comments should indicate that they are
submitted in response to ‘‘RIN 2900–
AM62—Accreditation of Agents and
Attorneys; Agent and Attorney Fees.’’
Copies of comments received will be
available for public inspection in the
Office of Regulation Policy and
Management, Room 1063B, between the
hours of 8 a.m. and 4:30 p.m., Monday
through Friday (except holidays). Please
call (202) 273–9515 for an appointment.
(This is not a toll free number.) In
addition, during the comment period,
comments are available online through
the Federal Docket Management System
(FDMS) at www.Regulations.gov.
FOR FURTHER INFORMATION CONTACT:
Michael G. Daugherty, Staff Attorney,
Office of the General Counsel (022G2),
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
Section 101 of Public Law 109–461,
the Veterans Benefits, Health Care, and
Information Technology Act of 2006,
amends chapter 59 of title 38, United
States Code, governing the recognition
of individuals for the preparation,
presentation, and prosecution of claims
for benefits before VA. Prior to the
amendments, 38 U.S.C. 5904(a)
authorized VA to accredit individuals
who show that they are of good
character and reputation and qualified
to provide competent representation. In
current 38 CFR 14.629, VA
implemented section 5904(a) by
requiring agents to establish their good
character and reputation through an
application process and pass a written
examination administered by VA as a
prerequisite to accreditation. Attorneys
were presumed to be qualified for VA
accreditation based upon membership
in good standing of a State bar. The
amendments to chapter 59 require VA
to: (1) Regulate the qualifications and
standards of conduct applicable to
accredited agents and attorneys; (2)
annually collect information about
accredited agents’ and attorneys’
standing to practice or appear before
any court, bar, or Federal or State
agency; (3) proscribe accreditation of
individuals who have been suspended
or disbarred by any such entity without
reinstatement; (4) add to the list of
grounds for suspension or exclusion of
agents or attorneys from further practice
before VA; and (5) subject veterans
service organization representatives and
individuals recognized for a particular
claim to suspension and exclusion from
further practice before VA on the same
grounds as apply to agents and
attorneys.
Section 101 of Public Law 109–461
also amends the fee provisions in
chapter 59 including the point in the
VA appeals process at which an agent
or attorney can charge fees for
representation. The VA appeals process
begins when an individual disagrees
with a decision made by an Agency of
Original Jurisdiction (AOJ), such as a
VA Regional Office (RO). To appeal a
decision, an individual must file a
Notice of Disagreement (NOD) with the
AOJ expressing disagreement with the
decision and a desire for appellate
review. If the AOJ receives a timely
NOD, it will change its decision or send
PO 00000
Frm 00002
Fmt 4701
Sfmt 4702
the claimant a Statement of the Case
(SOC) designed to provide information
necessary to appeal the case to the
Board of Veterans’ Appeals (Board).
After submitting a timely NOD, and
following the receipt of a SOC, an
individual may complete his or her
appeal to the Board by timely filing a
substantive appeal. Once the appeal has
been submitted and assuming the Board
has sufficient information to reach a
decision, the Board will issue a final
administrative decision in the case.
Prior to the amendments, section
5904(c)(1) proscribed the charging of
fees by agents and attorneys for services
provided before a first final decision of
the Board in a case. Under the
amendments, accredited agents and
attorneys may charge fees for services
provided after the claimant files a NOD.
The amendments also authorize VA
to: (1) Restrict the amount of fees agents
or attorneys may charge and subject fee
agreements between agents or attorneys
and claimants to review by VA, such
review to be appealable to the Board;
and (2) collect an assessment from any
agent or attorney to whom VA pays fees
directly from past-due benefits. Further,
the amendments eliminate fee matters
as grounds for criminal penalties under
38 U.S.C. 5905.
To implement the amendments to
chapter 59 and to reorganize and clarify
existing regulations, VA proposes to
amend 38 CFR parts 14, 19 and 20
relating to the representation of
claimants for veterans benefits, the
accreditation of individuals who may
provide representation, and the
limitation on fees. VA also proposes to
move regulations relating to remote
access to computerized veterans’ claims
records from part 14 to 38 CFR part 1
concerning release of information from
claimant records. VA has made no
substantive changes to the remote access
regulations and is moving these
regulations to part 1 because they are
similar in content to other part 1
regulations governing the disclosure of
claimant information and will be easier
to locate in that part.
Section 14.627—Definitions
We propose to define ‘‘agency of
original jurisdiction,’’ ‘‘service,’’ and
‘‘representation’’ to clarify current
regulations and assist in
implementation of other provisions
discussed below. With respect to
‘‘agency of original jurisdiction,’’ in
Bates v. Nicholson, 398 F.3d 1355 (Fed.
Cir. 2005), the United States Court of
Appeals for the Federal Circuit held that
the VA General Counsel’s final decision
to cancel the accreditation of a
representative, agent, or attorney may be
E:\FR\FM\07MYP3.SGM
07MYP3
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
rwilkins on PROD1PC63 with PROPOSALS3
appealed to the Board. Accordingly, for
purposes of part 14, we propose to
clearly state that ‘‘agency of original
jurisdiction’’ means the VA activity or
administration that made the initial
determination on a claim or matter,
including the General Counsel’s
cancellation-of-accreditation decisions
under 38 CFR 14.633 and decisions
regarding the reasonableness of fees and
expenses under 38 CFR 14.636 and
14.637. Current § 14.627 provides that
an ‘‘attorney’’ is a member in good
standing of a State bar. We propose to
amend that definition consistent with
38 U.S.C. 5904 to additionally provide
that an ‘‘attorney’’ is an individual who
has met the standards and qualifications
established by VA in proposed
§ 14.629(b).
Section 14.629—Requirements for
Accreditation of Representatives;
Agents; and Attorneys
The introductory text to current
§ 14.629 tasks the VA Regional Counsel
of jurisdiction with resolving any
question concerning the current
qualifications of an accredited service
organization representative, agent, or
attorney. Current 38 CFR 14.632 also
tasks the Regional Counsel of
jurisdiction with determining the
qualifications of prospective
representatives, agents, and attorneys.
Consistent with current practice, we
propose to amend the introductory text
to § 14.629 to provide that it is the
Assistant General Counsel of
jurisdiction or his or her designee who
manages VA’s accreditation program
and makes initial determinations
concerning the qualifications of
prospective representatives, agents, and
attorneys. The Assistant General
Counsel would accredit qualified
individuals and would notify other
individuals concerning the reasons for
disapproval, an opportunity to submit
additional information, and any
restrictions on further application for
accreditation. The Assistant General
Counsel’s determination concerning the
current qualifications of an applicant is
a final decision unless appealed by the
applicant to the General Counsel. Any
such appeal must be in writing, limited
to the evidence before the Assistant
General Counsel, and filed with the
General Counsel not later than 30 days
from the date on which the Assistant
General Counsel’s decision was mailed.
The General Counsel’s decision
concerning the current qualifications of
an applicant is a final decision of the
agency not subject to further review.
Questions regarding the current
qualifications of accredited
representatives, agents, and attorneys
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
would be resolved using the procedures
in § 14.633.
Section 5904(a)(2) requires agents and
attorneys, as a condition of
accreditation, to establish that they are
of good character and reputation; are
qualified to render claimants valuable
service, and are otherwise competent to
assist claimants in presenting claims;
possess the level of experience or
specialized training specified by VA;
and certify to VA that they have
satisfied the qualification standards
established by VA. Section 5904(a)(3)
requires VA to annually collect
information about accredited agents’
and attorneys’ standing to practice or
appear before any court, bar, or Federal
or State agency, and section 5904(a)(4)
prohibits VA from recognizing any agent
or attorney who has been suspended or
disbarred by any court, bar, or Federal
or State agency to which the agent or
attorney was previously admitted and
not subsequently reinstated.
To implement the accreditation
requirements established by Congress,
we propose to establish a two-step
process for accrediting agents and
attorneys that is similar to the process
for agents under current § 14.629(b).
Individuals desiring accreditation
would be required to file with the Office
of the General Counsel a written
application (VA Form 21a) on which
they provide background information
relevant to a determination of good
character and reputation. Pursuant to
the requirements of section 5904(a)(4),
applicants would also be required to
provide information about their
standing to practice or appear before
any court, bar, or Federal or State
agency, to include a certification of good
standing that may be available from the
court, bar, or agency, and would be
required to provide VA with a release to
enable VA to obtain such other
information that may be necessary to
process the application. Upon a
determination that the prospective agent
or attorney is of good character and
reputation, an applicant would then be
given the opportunity to demonstrate
his or her qualification to render
valuable service to claimants and
competence to assist claimants in
presenting claims by achieving a score
of 75 percent or more on a written
examination administered at the office
of a VA Regional Counsel or the VA
Central Office. Currently, VA notifies
prospective claims agents that they will
be tested on information available in the
United States Code and the Code of
Federal Regulations. To assist agents
and attorneys in preparing for future
accreditation examinations, VA would
make relevant materials available in a
PO 00000
Frm 00003
Fmt 4701
Sfmt 4702
25931
format widely available to the general
public.
In section 5904(a)(2), Congress gave
VA the option of requiring a specific
‘‘level of experience’’ or ‘‘specialized
training’’ as a condition of accreditation.
VA has determined that successful
completion of a written examination
that covers veterans benefits law and
procedures would provide the best
proof that an agent or attorney has the
requisite qualifications for accreditation
under section 5904(a)(2). First, State
licensing authorities generally require
an examination to be admitted to the
bar. Accordingly, attorneys are familiar
with written examinations as an
objective measure of their skill,
competence, and qualifications to
represent clients. Second, written
examinations are a practical means of
carrying out Congress’ intent to allow
veterans to choose their own counsel.
An attorney who meets the character
and reputation requirements and
possesses the requisite knowledge of
veterans benefits law could take the
examination without waiting to achieve
a specific ‘‘level of experience’’ or
attending ‘‘specialized training,’’ which
may not be readily available or
adequately demonstrate the competence
desired by Congress. Third, under
current § 14.629(b), VA Regional
Counsels administer exams to
applicants for accreditation as claims
agents and that procedure could be
made available to attorneys at each of
the Regional Counsel’s local offices.
Finally, Congress has also authorized
the United States Patent and Trademark
Office (PTO) to accredit agents and
attorneys for purposes of practice before
that agency. Under that authority, the
PTO determined that, among other
requirements not relevant to VA’s
accreditation program, objective testing
would suffice for purposes of making
qualification determinations. We believe
that successful completion of a written
examination demonstrates that an agent
or attorney possesses a level of
knowledge better than mere evidence of
training or a period of experience.
Therefore, proposed § 14.629(b) would
implement a testing requirement that is
based upon our experience in
accrediting agents under current
procedures and the PTO’s experience in
accrediting agents and attorneys under
37 CFR part 11.
In proposed § 14.629(b), VA would
also expand its inquiry into an
applicant’s background to provide a
more complete basis for the
Department’s determination of good
character and reputation. In addition,
proposed § 14.629(b) would provide
specific examples of conduct that would
E:\FR\FM\07MYP3.SGM
07MYP3
25932
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
demonstrate a lack of good character
and reputation for purposes of
accreditation.
Proposed § 14.629(c) would amend
provisions relating to representation
provided by attorneys, law firms, law
students and paralegals to clarify that a
claimant must use a VA Form 21–22a to
appoint an accredited attorney. As will
be discussed further below, a VA Form
21–22a, signed by the claimant, is also
necessary to authorize VA to disclose
protected claimant information to an
agent or attorney. VA intends to
facilitate efficient adjudication of claims
through universal use of this form. VA’s
field personnel cannot efficiently or
accurately sort through a variety of
appointment forms and releases, many
of which would require further legal
review to determine whether VA could
lawfully release a claimant’s
information.
rwilkins on PROD1PC63 with PROPOSALS3
Section 14.630—Authorization for a
Particular Claim
Section 5903 authorizes VA to
recognize any individual for purposes of
providing representation on one claim,
provided that the individual certifies
that he or she will not charge a fee for
the representation and files the
appropriate power of attorney. Proposed
§ 14.630 would clarify that a properly
executed VA Form 21–22a is necessary
to allow VA to disclose claimant
information to a person providing
representation under the authority of
this section. This change is necessary to
comply with 38 CFR part 1, which
implements the disclosure provisions of
the Privacy Act, 38 U.S.C. 5701, and 38
U.S.C. 7332. It would also commit an
individual providing representation
under this section to comply with the
laws administered by VA and the rules
of conduct in proposed § 14.632. New
paragraph (d) would implement section
5903(b), which authorizes VA to
suspend or exclude an individual
providing representation under this
section on the same basis as accredited
agents or attorneys.
Section 14.631—Powers of Attorney;
Disclosure of Claimant Information
We propose to amend § 14.631(a) to
clarify that a properly executed VA
Form 21–22a, signed by the claimant
and the accredited representative, agent,
attorney, or individual authorized to
provide representation for a particular
claim, is required for purposes of both
representation and VA’s disclosure of
claimant information to the individual
designated on the form.
Current § 14.631(b), which permits
attorneys to submit declarations of
representation on letterhead, would be
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
removed to reflect Congress’
amendment of section 5904 and to
comply with the disclosure provisions
in 38 CFR part 1. VA acknowledges that
this change would impose some
additional responsibilities in the nearterm for attorneys who use letterhead
declarations in their veterans’ law
practice. However, the use of a standard
authorization form, with language that
VA has approved as legally sufficient,
will expedite VA’s correspondence with
attorneys and ensure that claimant
information is released only according
to law.
Redesignated § 14.631(c) would not
include the procedure for an
organization or individual to decline
representation, which we propose to
remove consistent with the signature
requirement in proposed § 14.631(a). In
its place we propose to provide
guidance regarding the circumstances
under which an individual or
organization may withdraw from
representation and the procedure for
withdrawing.
Redesignated § 14.631(f) would clarify
that agents and attorneys may limit the
scope of their representation regarding a
particular claim by describing the
limitation in writing on the VA Form
21–22a. This clarification is necessary to
ensure that claimants and their agents or
attorneys understand the scope of
representation.
Section 14.632—Standards of Conduct
for Persons Providing Representation
Before the Department
We propose to remove current
§ 14.632 consistent with our above
discussion of amendments to the
introductory text to § 14.629. In its
place, we propose to add new
provisions governing the standards of
conduct for accredited representatives,
agents, and attorneys as required by
Congress in section 5904(a). In
developing the proposed standards of
conduct, we reviewed both the
American Bar Association’s Model
Rules of Professional Conduct and other
Federal agency rules of practice. We
propose to establish general affirmative
duties of honesty, competence, and
diligence for all persons providing
representation before VA. The proposed
rules would also list specific conduct
and behavior expressly prohibited in
representing claimants before VA.
Finally, in addition to the requirement
concerning VA’s standards of conduct,
the rules would also require attorneys to
conform to the standards of conduct
established by the jurisdictions in
which they are admitted to practice.
Violation of VA’s standards of conduct
or those of the jurisdiction in which an
PO 00000
Frm 00004
Fmt 4701
Sfmt 4702
attorney is admitted to practice, would
be a basis for cancellation of
accreditation under proposed 38 CFR
14.633.
Section 14.633—Cancellation of
Accreditation of Representatives,
Agents, and Attorneys
Proposed § 14.633(c) would
implement sections 5904(b)(6) through
(9) by adding to the list of grounds for
suspension or exclusion of agents or
attorneys from further practice before
VA.
We propose to further amend § 14.633
to clarify the roles and responsibilities
of VA personnel during cancellation-ofaccreditation proceedings. Currently
§ 14.633(d) requires the Regional
Counsel of jurisdiction to initiate an
inquiry upon the receipt of information
indicating that a representative, agent,
or attorney no longer meets
accreditation requirements, has engaged
in improper conduct, or has
demonstrated a lack of competence in
providing representation. However, the
accreditation program is managed by an
Assistant General Counsel at VA’s
Central Office, and, generally,
allegations of misconduct are initially
directed to the Central Office for
evaluation. As a result, we have
determined that it would be more
efficient for the Assistant General
Counsel managing the program to
handle all inquiries and forward certain
investigative tasks to a Regional Counsel
as necessary. Accordingly, in proposed
§ 14.633(d), we state that the Assistant
General Counsel of jurisdiction shall
conduct the inquiry into allegations that
may warrant suspension or cancellation
of accreditation under § 14.633(b)
through (d).
Currently, § 14.633(e) distinguishes
representatives from agents and
attorneys in that representatives are
immediately suspended upon
notification of the General Counsel’s
intent to cancel accreditation. However,
section 5901(b)(2) subjects
representatives to suspension and
exclusion on the same basis as agents
and attorneys. Because all individuals
providing representation for VA
claimants are held to the same standards
of conduct, and subject to suspension
and exclusion on the same basis, we
propose to amend § 14.633(e) to provide
accredited representatives and
individuals providing representation
under § 14.630 with the same
procedural rights as are afforded to
accredited agents and attorneys.
Additionally, the process for notifying
agents and attorneys of VA’s intent to
cancel accreditation in current
§ 14.633(e) provides a period of only 10
E:\FR\FM\07MYP3.SGM
07MYP3
rwilkins on PROD1PC63 with PROPOSALS3
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
days for an agent or attorney to decide
whether a hearing is appropriate or to
submit additional evidence and does
not require an agent or attorney to
answer VA’s notice. In proposed
§ 14.633(e), we propose to notify the
individual providing representation
under § 14.630, representative, agent or
attorney of VA’s intent to cancel
accreditation, the right to submit
additional evidence, and the right to
request a hearing by certified or
registered mail. We would also require
the individual to provide VA with an
answer, in oath or affidavit form or the
form specified for unsworn declarations
under penalty of perjury in 28 U.S.C.
1746, responding to VA’s notice. The
answer would include a statement of
facts that constitute the individual’s
defense to VA’s reasons for cancellation
and would admit or deny each
allegation contained in VA’s notice of
intent to cancel accreditation. Failure to
deny an allegation would be treated as
an admission of the allegation.
Individuals receiving notice of intent to
cancel accreditation would have 30 days
from the date the notice was mailed to
provide the answer to VA, submit
additional evidence, and request a
hearing on the matter. Any request for
a hearing would be made in the answer.
Failure to file an answer or request a
hearing within the time allowed would
result in the Assistant General Counsel
closing the evidentiary record at the end
of the 30-day period and forwarding the
record and a recommendation to the
General Counsel for a final decision.
Currently, § 14.633(f) through (g)
provides that the General Counsel may
cancel an accreditation after notice and
opportunity for a hearing conducted by
a hearing officer who is not an employee
of the Office of the Regional Counsel.
However, in some cases, the VA Central
Office is a more appropriate forum for
the hearing because the evidence
required to conduct a hearing is located
at or near the Central Office, or the
events and circumstances providing the
basis for the hearing took place at or
near the Central Office. As a result,
referral to a Regional Office for a hearing
may unnecessarily delay cancellation
proceedings. In § 14.633(f), we propose
to establish an alternate hearing location
at the VA Central Office following the
same general procedure as exists in
current rules for a Regional Office
hearing with the exception that the
Director of the Compensation and
Pension Service would appoint the
hearing officer and the Assistant
General Counsel or the Assistant
General Counsel’s designee would
present the evidence for VA. In both
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
instances, the General Counsel would
make the final decision on suspension
or cancellation of accreditation based on
the recommendation of the Assistant
General Counsel.
Current § 14.633(f) does not restrict
VA’s ability to schedule a hearing in
disaccreditation proceedings. As
discussed above, proposed § 14.633(e)
requires individuals served with notice
of intent to cancel accreditation to file
an answer with the Office of the General
Counsel within 30 days from the date
the notice was mailed. To ensure that an
individual receives adequate notice of a
hearing conducted under § 14.633 and
to prevent a hearing from being
scheduled during the 30-day period
allowed for an answer, we propose to
require that a hearing officer provide
notice of a hearing at least 21 days
before the date of the hearing and to
prohibit hearings from being scheduled
during the 30-day period allowed for an
answer.
In a proceeding under § 14.633,
current § 14.633(f) does not establish a
deadline for the introduction of
evidence by VA or by an individual
providing representation under
§ 14.630, representative, agent or
attorney. Unlike a benefits claim, in a
§ 14.633 proceeding, the evidence of
record associated with a decision to
suspend or cancel accreditation should
be sufficiently developed at the
completion of a hearing such that no
additional evidence relevant to the
General Counsel’s decision is likely to
exist, and, as a result, the record can be
closed at the completion of the hearing.
Accordingly, in proposed § 14.633(g),
we state that, if an individual has not
provided VA with an answer within 30
days from the date the notice was
mailed, the record will be closed;
otherwise the record will be closed 10
days after the completion of the hearing.
The procedures in § 14.633(g) are
necessary to provide individuals an
expeditious decision on cancellation of
their accreditation and to ensure that
veterans receive competent
representation.
To maintain the integrity of the record
and ensure expeditious processing, we
would also make corresponding
technical amendments in parts 19 and
20 to prohibit the parties from
introducing additional evidence after
the record is closed and before the
Board of Veterans’ Appeals renders a
decision on the matter. A decision of the
General Counsel to close the record in
a § 14.633 proceeding at the completion
of a hearing in no way limits the ability
of the Board of Veterans’ Appeals to
conduct a de novo review of the
material issues of fact and law in the
PO 00000
Frm 00005
Fmt 4701
Sfmt 4702
25933
record on appeal or to remand to the
General Counsel under 38 CFR 19.9 for
any action essential for a proper
appellate decision.
Under current § 14.633(g), the
decision of the General Counsel to
suspend or cancel the accreditation of
an individual providing representation
under § 14.630, representative, agent, or
attorney is final. However, the
regulation does not prescribe the
procedure required to appeal such a
decision. We propose to amend
§ 14.633(g) to provide that appeals of a
General Counsel decision cancelling
accreditation would be initiated and
processed according to the provisions in
38 CFR parts 19 (subpart B) and 20
(subpart C). Proposed § 14.633(g) would
also clarify that closing the record 30
days after the date the notice of intent
to cancel accreditation was mailed or 10
days after the completion of the hearing
would not affect the General Counsel’s
ability to issue a supplemental
statement of the case pursuant to a
remand from the Board as provided in
§ 19.9 of this title or to correct a
deficient statement of the case as
provided in § 19.31 of this title.
In section 5904(a)(4), Congress
prohibited VA from recognizing any
agent or attorney suspended or
disbarred by any court, bar, or Federal
or State agency to which the individual
was admitted to practice and not
subsequently reinstated. Similarly, in
section 5904(b)(7), Congress added as
grounds for suspension or exclusion of
agents and attorneys from practice
before the Department suspension or
disbarment by any court, bar, or Federal
or State agency to which the individual
was admitted to practice and not
subsequently reinstated. We interpret
these provisions to reflect Congress’
intent that the Office of the General
Counsel should act upon any
information that it receives concerning
accredited agents and attorneys who
have been barred from practice before
any court, bar, or agency. Further,
consistent with Congress’ intent to
maintain the integrity of judicial and
administrative proceedings by
excluding persons subject to
disciplinary sanctions, we believe it is
appropriate for VA to notify courts, bars,
or agencies of VA’s disciplinary
proceedings. Accordingly, we propose
in § 14.633(h) to provide notice, at the
discretion of the General Counsel, of
any suspension or cancellation of VA
accreditation to the courts, bars,
agencies, or jurisdictions in which the
agent or attorney is admitted to practice.
E:\FR\FM\07MYP3.SGM
07MYP3
rwilkins on PROD1PC63 with PROPOSALS3
25934
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
Section 14.636—Payment of Fees for
Representation by Agents and
Attorneys in Proceedings Before the
Agency of Original Jurisdiction and
Before the Board of Veterans’ Appeals
Current 38 CFR 20.609, codified in
the Board’s Rules of Practice, governs
the payment of fees for representation
provided by accredited agents and
attorneys. In section 5904(c)(1),
Congress directed that agents and
attorneys may be paid for services
provided after a notice of disagreement
is filed in a case, directed that fee
agreements shall be filed with the
Secretary rather than with the Board,
and authorized VA to review fee
agreements and order a reduction in the
fee if it is found unreasonable or
excessive, such decisions being
appealable to the Board. Accordingly,
we have determined that the fee
provisions in current § 20.609 are no
longer appropriate for inclusion in the
Board’s Rules of Practice and should be
moved to part 14. We propose to
redesignate § 20.609 as § 14.636, and
amend it consistent with section
5904(c).
Proposed § 14.636(c) would
implement section 5904(c)(1) by
providing that agents and attorneys may
charge fees for services rendered on a
particular claim or claims only after an
agency of original jurisdiction has
rendered a decision on such particular
claim or claims and a notice of
disagreement has been filed with
respect to the decision.
Proposed § 14.636(d)(2)(i) would
clarify that a ‘‘disinterested third party’’
means an organization, government
entity, or person that will not benefit
financially from resolution of a claim.
This clarification is necessary to prevent
agents and attorneys from charging and/
or receiving fees for representation
provided before a notice of
disagreement is filed in a case from
third parties who will directly benefit
from the outcome of a case. We intend
to preclude conflicts of interest that
would arise as a result of agents and
attorneys receiving fees from these third
parties by proposing, in § 14.636(g), that
fee agreements involving alleged
disinterested third-party payers must
identify the relationship between the
third-party payer and the veteran,
claimant or appellant.
Proposed § 14.636(g) would establish
new requirements for fee agreements
between claimants and agents or
attorneys. Agents and attorneys would
be required to file fee agreements with
the Office of the General Counsel in
Washington, DC, and clearly specify in
the agreements whether VA is to
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
directly pay agent or attorney fees out of
an award of past-due benefits. Any fee
agreement calling for fees exceeding 20
percent of past-due benefits would not
be considered a direct-pay fee
agreement and, as a result, the agent or
attorney would be responsible for
collecting any fees for representation
from the claimant without assistance
from VA.
Current § 20.609 provides that the
Board may review a fee agreement
between a claimant or appellant and an
attorney or agent upon its own motion
or that of any party to the agreement and
may order a reduction in the fee called
for if it finds that the fee is excessive or
unreasonable. Proposed § 14.636(i)
implements section 5904(c) by shifting
the authority to review fee agreements
for reasonableness to the Office of the
General Counsel, subject to review by
the Board. We also propose to clarify
that, following a decision by the Office
of the General Counsel that the terms of
the fee agreement are unreasonable, the
agent or attorney must refund any
excess payment to the claimant unless
the agent or attorney files a notice of
disagreement concerning the General
Counsel’s decision. Such refund must
occur within the time allowed for filing
a notice of disagreement.
Current provisions in § 20.609 do not
clearly establish a deadline for the
introduction of evidence in a motion for
review of a fee agreement. For the
reasons discussed above concerning
proceedings under § 14.633, we propose
in § 14.636 to close the record in
proceedings to review fee agreements 15
days after the date on which the agent
or attorney files a response to the
motion with the Office of the General
Counsel or 30 days after the moving
party served the motion on the agent or
attorney if there is no response. The
Assistant General Counsel will forward
the record and a recommendation to the
General Counsel for a final decision. To
maintain the integrity of the record, we
would also make corresponding
technical amendments in parts 19 and
20 to prohibit the parties from
introducing additional evidence after
the record is closed and before the
Board of Veterans’ Appeals renders a
decision on the matter. A decision of the
General Counsel to close the record in
a fee review proceeding in no way limits
the ability of the Board to conduct a de
novo review of the material issues of
fact and law in the record on appeal or
to remand to the General Counsel under
38 CFR 19.9 for any other action
essential for a proper appellate decision.
Provisions in current 38 CFR part 3
provide that the amount of
compensation or pension paid to
PO 00000
Frm 00006
Fmt 4701
Sfmt 4702
incarcerated veterans shall be reduced.
Provisions in current 38 CFR part 1
provide that a debt owed to VA
resulting from participation in a benefits
program may be collected through
administrative offset. Current § 20.609
states that VA’s payment of fees out of
past-due benefits is to be paid out of a
cash award to the claimant. We propose
to clarify in § 14.636(h)(3)(iv) that,
under current law, the amount of fees
paid to an agent or attorney representing
a claimant shall be based upon the
amount of past-due benefits actually
paid to the claimant after all applicable
reductions.
In proposed § 14.636(h), we would
implement section 5904(a)(6), which
provides that VA may collect an
assessment out of the fees paid directly
to agents or attorneys from past-due
benefits. Such an assessment would be
equal to five percent of the amount of
the fee required to be paid to the agent
or attorney, not to exceed $100 for each
such payment.
Section 14.637—Payment of the
Expenses of Agents and Attorneys in
Proceedings Before the Agency of
Original Jurisdiction and Before the
Board of Veterans’ Appeals
We propose to redesignate and amend
current § 20.610 governing payment of
expenses to agents and attorneys as
§ 14.637 for the same reasons as
discussed above concerning current
§ 20.609.
Current provisions in § 20.610 do not
clearly establish a deadline for the
introduction of evidence in a motion for
review of expenses. For the reasons
discussed above concerning proceedings
under § 14.633, we propose in § 14.637
to close the record in proceedings to
review expenses 15 days after the date
on which the agent or attorney files a
response to the motion with the Office
of the General Counsel or 30 days after
the moving party served the motion on
the agent or attorney if there is no
response. The Assistant General
Counsel will forward the record and a
recommendation to the General Counsel
for a final decision. To maintain the
integrity of the record, we would also
make corresponding technical
amendments in parts 19 and 20 to
prohibit the parties from introducing
additional evidence after the record is
closed and before the Board of Veterans’
Appeals renders a decision on the
matter. A decision of the General
Counsel to close the record in a review
of expenses in no way limits the ability
of the Board to conduct a de novo
review of the material issues of fact and
law in the record on appeal or to
remand to the General Counsel under 38
E:\FR\FM\07MYP3.SGM
07MYP3
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
CFR 19.9 for any other action essential
for a proper appellate decision.
rwilkins on PROD1PC63 with PROPOSALS3
Paperwork Reduction Act
In accordance with section 3507(d) of
the Paperwork Reduction Act of 1995
(44 U.S.C. 3501 et seq.), the information
collection requirements included in this
proposed regulation are revisions of
existing collections under Office of
Management and Budget (OMB) Control
No. 2900–0321, which pertains to the
appointment of an individual as a
claimant’s representative, and OMB
Control No. 2900–0605, which pertains
to the application for accreditation as a
claims agent.
We note that the proposed rules
would affect two other collections of
information. In proposed § 14.629(b),
the appeal to the General Counsel of a
decision by the Assistant General
Counsel to deny an application for
accreditation would involve a new
collection of information; however,
under the current regulations VA denies
less than ten applications every year,
which is outside the scope of the
Paperwork Reduction Act. See 5 CFR
1320.3(c)(4). In proposed § 14.633, the
General Counsel’s decision to cancel
accreditation is appealable to the Board.
The Board currently maintains a
collection of information under OMB
Control No. 2900–0085 pertaining to
appeals. In the last three years,
accreditation cancellation actions have
resulted in three appeals to the Board.
Based on the infrequent nature of such
appeals, a revision of the Board’s
existing collection of information is
unwarranted under the Paperwork
Reduction Act.
Comments on the information
collections included in this proposed
rule should be submitted to the Office
of Management and Budget, Attention:
Desk Officer for the Department of
Veterans Affairs, Office of Information
and Regulatory Affairs, Washington, DC
20503, with copies sent by mail or hand
delivery to the Director, Regulations
Management (00REG), Department of
Veterans Affairs, 810 Vermont Avenue,
NW., Room 1068, Washington, DC
20420; fax to (202) 273–9026; e-mail
through https://www.Regulations.gov.
Comments should indicate that they are
submitted in response to ‘‘RIN 2900–
AM62,’’ and must be received on or
before June 6, 2007.
Comments by the public on proposed
collections of information will help VA
in—
Evaluating whether the proposed
collections of information are necessary
for the proper performance of the
functions of the Department, including
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
whether the information will have
practical utility;
Evaluating the accuracy of the
Department’s estimate of the burden of
the proposed collections of information,
including the validity of the
methodology and assumptions used;
and
Enhancing the quality, usefulness,
and clarity of the information to be
collected; and Minimizing the burden of
the collections of information on those
who are to respond, including through
the use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submission of
responses.
OMB assigns control numbers to
collections of information it approves.
VA may not conduct or sponsor, and a
person is not required to respond to, a
collection of information unless it
displays a currently valid OMB control
number.
Title: Accreditation of Service
Organization Representatives and
Agents.
Summary of collection of information:
Section 14.629(b)—Under this section,
VA requires individuals seeking
accreditation to establish their good
character, reputation, and qualifications
to represent claimants before the
Department. VA proposes to require
attorneys to file with the Office of the
General Counsel VA Form 21a, on
which they would provide information
relevant to establishing their good
character, reputation, and qualifications
for representing claimants. After an
affirmative determination of character
and fitness, VA proposes to require
attorneys to demonstrate experience and
training in veterans benefits law and
procedure by successfully passing a
written examination with a score of 75
percent or more. To initially
demonstrate fitness for representation
and annually thereafter, VA proposes to
require agents and attorneys to provide
information about any court, bar, or
Federal or State agency to which the
agent or attorney is admitted to practice
or otherwise authorized to appear.
Additionally, attorneys shall annually
provide VA with a certification of good
standing for every jurisdiction admitted.
Section 14.631(a)—Under this section,
VA requires claimants to identify to VA
the individual acting on their behalf in
the preparation, presentation, and
prosecution of claims before the
Department. VA proposes to require all
persons providing representation before
the Department to sign this form to
indicate acceptance of appointment of
representation, and proposes to require
PO 00000
Frm 00007
Fmt 4701
Sfmt 4702
25935
agents and attorneys to indicate on the
form whether the agent or attorney
desires to limit the scope of their
representation with this claimant to a
particular claim and, if so, to identify
the limits of such representation.
Description of need for information
and proposed use of information: The
collection of information is necessary to
ensure that claimants for VA benefits
have responsible, qualified
representation in the preparation,
presentation, and prosecution of claims.
VA will use this information to
determine whether particular
individuals are qualified to represent
claimants before VA and to ensure that
claimants obtain representation and
understand the limits of such
representation.
Description of likely respondents:
Individuals applying for accreditation as
agents and attorneys to provide
representation before the Department;
individuals accepting appointment for
purposes of representation before the
Department.
Estimated number of respondents: For
applications for accreditation under 38
CFR 14.629(b), in addition to the 20
applications we normally receive from
prospective agents in a given year, at a
minimum, we anticipate receiving 117
responses from attorneys seeking
accreditation in 2007. This number
(117) represents the number of attorneys
who filed fee agreements with the Board
under the predecessor law. For
individuals accepting appointment for
purposes of representation under 38
CFR 14.631(a), we anticipate receiving a
signature from each person accepting
appointment for purposes of
representation. Because each accredited
service organization representative,
agent, and attorney normally represents
more than one claimant, we initially
estimate 703 respondents (agents and
attorneys) will indicate acceptance for
purposes of representing an estimated
6,400 claimants before the Department.
It is important to note that our
estimated number of respondents for
collections of information under both 38
CFR 14.629(a) and 14.631(b) reflects
data relating to representation under
prior law. We anticipate that the
number of respondents will increase
slightly in 2007 and to a greater extent
in future years based upon increased
opportunities for paid agent and
attorney representation, but we
currently lack the information necessary
to develop a reasonably accurate
estimate. We may revise our estimated
number of respondents based on
comments received during the
applicable public comment period.
E:\FR\FM\07MYP3.SGM
07MYP3
25936
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
Estimated frequency of responses: For
applications for accreditation under 38
CFR 14.629(b), once with the initial
application for accreditation, and
annually thereafter for accredited agents
and attorneys. For individuals accepting
appointment for purposes of
representation under 38 CFR 14.631(a),
once for each case.
Estimated average burden per
response: For applications for
accreditation under 38 CFR 14.629(b),
45 minutes. For individuals accepting
appointment for purposes of
representation under 38 CFR 14.631(a),
5 minutes.
Estimated total annual reporting
burden: For applications for
accreditation under 38 CFR 14.629(b),
102 hours in 2007. For individuals
accepting appointment for purposes of
representation under 38 CFR 14.631(a),
533 hours in 2007.
rwilkins on PROD1PC63 with PROPOSALS3
Regulatory Flexibility Act
The Secretary hereby certifies that
this proposed rule would not have a
significant economic impact on a
substantial number of small entities as
they are defined in the Regulatory
Flexibility Act, 5 U.S.C. 601 et seq. At
a minimum, this proposed rule would
affect the 117 attorneys who filed fee
agreements with the Board under the
predecessor law and the 47 agents
currently accredited by VA. However, it
would not have a significant economic
impact on these individuals because it
would only impose accreditation
requirements the costs of which would
not be significant. Therefore, pursuant
to 5 U.S.C. 605(b), this proposed
amendment is exempt from the initial
and final regulatory flexibility analysis
requirements of sections 603 and 604.
Executive Order 12866
Executive Order 12866 directs
agencies to assess all costs and benefits
of available regulatory alternatives and,
when regulation is necessary, to select
regulatory approaches that maximize
net benefits (including potential
economic, environmental, public health
and safety, and other advantages;
distributive impacts; and equity). The
Executive Order classifies a ‘‘significant
regulatory action,’’ requiring review by
the Office of Management and Budget
(OMB) unless OMB waives such review,
as any regulatory action that is likely to
result in a rule that may: (1) Have an
annual effect on the economy of $100
million or more or adversely affect in a
material way the economy, a sector of
the economy, productivity, competition,
jobs, the environment, public health or
safety, or State, local, or tribal
governments or communities; (2) create
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
a serious inconsistency or otherwise
interfere with an action taken or
planned by another agency; (3)
materially alter the budgetary impact of
entitlements, grants, user fees, or loan
programs or the rights and obligations of
recipients thereof; or (4) raise novel
legal or policy issues arising out of legal
mandates, the President’s priorities, or
the principles set forth in the Executive
Order. VA has examined the economic,
legal, and policy implications of this
proposed rule and has concluded that it
is a significant regulatory action under
Executive Order 12866.
Unfunded Mandates
The Unfunded Mandates Reform Act
of 1995 requires, at 2 U.S.C. 1532, that
agencies prepare an assessment of
anticipated costs and benefits before
issuing any rule that may result in the
expenditure by State, local, and tribal
governments, in the aggregate, or by the
private sector, of $100 million or more
(adjusted annually for inflation) in any
year. This final rule would have no such
effect on State, local, and tribal
governments, or on the private sector.
Catalog of Federal Domestic Assistance
Numbers and Titles
There are no Federal Domestic
Assistance programs associated with
this proposed rule.
List of Subjects
38 CFR Part 1
Administrative practice and
procedure, Archives and records,
Cemeteries, Claims, Courts, Crime,
Flags, Freedom of information,
Government contracts, Government
employees, Government property,
Infants and children, Inventions and
patents, Parking, Penalties, Privacy,
Reporting and recordkeeping
requirements, Seals and insignia,
Security measures, Wages.
38 CFR Part 14
Administrative practice and
procedure, Claims, Courts, Foreign
relations, Government employees,
Lawyers, Legal services, Organization
and functions (Government agencies),
Reporting and recordkeeping
requirements, Surety bonds, Trusts and
trustees, Veterans.
38 CFR Parts 19 and 20
Administrative practice and
procedure, Claims, Veterans.
Approved: March 23, 2007.
Gordon H. Mansfield,
Deputy Secretary of Veterans Affairs.
For the reasons set forth in the
preamble, the Department of Veterans
PO 00000
Frm 00008
Fmt 4701
Sfmt 4702
Affairs proposes to amend 38 CFR parts
1, 14, 19 and 20 as follows:
PART 14—LEGAL SERVICES,
GENERAL COUNSEL, AND
MISCELLANEOUS CLAIMS
1. The authority citation for part 14
continues to read as follows:
Authority: 5 U.S.C. 301; 28 U.S.C. 2671–
2680; 38 U.S.C. 501(a), 512, 515, 5502, 5902–
5905; 28 CFR part 14, appendix to part 14,
unless otherwise noted.
2. Redesignate §§ 14.640 through
14.643 as §§ 1.600 through 1.603
respectively.
3. Revise § 14.626 to read as follows:
§ 14.626
Purpose.
The purpose of the regulation of
representatives, agents, attorneys, and
individuals is to ensure that claimants
for Department of Veterans Affairs (VA)
benefits have responsible, qualified
representation in the preparation,
presentation, and prosecution of claims
for veterans’ benefits.
(Authority: 38 U.S.C. 501(a), 5902, 5903,
5904)
4. Amend § 14.627 by:
a. Revising the introductory text.
b. Revising paragraph (a).
c. Redesignating paragraphs (b)
through (l) and (m) and (n) as
paragraphs (c) through (m) and (p) and
(q), respectively.
d. Adding new paragraphs (b), (n),
and (o).
e. Revising newly redesignated
paragraphs (d), (e), (g), (l), and (m).
The revisions read as follows:
§ 14.627
Definitions.
As used in regulations on
representation of VA claimants:
(a) Accreditation means recognition
by VA of representatives, attorneys, and
agents to represent claimants.
(b) Agency of original jurisdiction
means the VA activity or administration
that made the initial determination on a
claim or matter, including the
proceedings before the General Counsel
under part 14 of this chapter to suspend
or cancel accreditation or to review fee
agreements and expenses for
reasonableness.
*
*
*
*
*
(d) Attorney means a member in good
standing of a State bar who has met the
standards and qualifications in
§ 14.629(b).
(e) Benefit means any payment,
service, commodity, function, or status,
entitlement to which is determined
under laws administered by the VA
pertaining to veterans, dependents, and
survivors.
*
*
*
*
*
E:\FR\FM\07MYP3.SGM
07MYP3
rwilkins on PROD1PC63 with PROPOSALS3
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
(g) Claim means application made
under title 38 U.S.C., and implementing
directives, for entitlement to VA
benefits, reinstatement, continuation, or
increase of benefits, or the defense of a
proposed agency adverse action
concerning benefits.
*
*
*
*
*
(l) Recognition means certification by
VA of organizations to represent
claimants.
(m) Representative means a person
who has been recommended by a
recognized organization and accredited
by VA.
(n) Representation means the acts
associated with the preparation,
presentation, and prosecution of claims
under laws administered by VA for a
claimant as defined in paragraph (h) of
this section. Representation includes
but is not limited to counseling on
veterans benefits, gathering information
necessary to file a claim for benefits,
preparing claim forms, submitting claim
information to VA, and communicating
with VA on behalf of a claimant.
(o) Service means the delivery of a
motion, response, or reply to a person
or entity to which it is directed. Proof
of service consists of a statement by the
person who made service certifying (1)
the date and manner of service, (2) the
names of the persons served, and (3) the
addresses of the place of delivery. For
service by mail, proof of service shall
include the date and manner by which
the document was mailed.
*
*
*
*
*
5. Amend § 14.629 by:
a. Revising the introductory text.
b. In paragraph (a)(1), removing ‘‘the
Department of Veterans Affairs, and
adding, in its place, ‘‘VA’’.
c. Revising paragraph (b) heading.
d. Redesignating paragraph (b)(2) as
(b)(6), and paragraph (b)(1) as new
paragraph (b)(2).
e. Adding a new paragraph (b)(1).
f. Revising newly redesignated
paragraph (b)(2) introductory text and
paragraph (b)(2)(i).
g. Redesignating paragraphs (b)(2)(vii)
and (viii) as paragraphs (b)(2)(viii) and
(ix), respectively.
h. Adding a new paragraph (b)(2)(vii).
i. Adding new paragraphs (b)(2)(x),
(b)(3), (b)(4), and (b)(5).
j. Revising newly redesignated
paragraph (b)(6).
k. Revising paragraph (c) heading.
l. Revising paragraphs (c)(1) and
(c)(3).
m. Revising the note following
paragraph (c)(4).
The additions and revisions read as
follows:
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
§ 14.629 Requirements for accreditation of
service organization representatives;
agents; and attorneys.
The Assistant General Counsel of
jurisdiction will conduct an inquiry and
make an initial determination regarding
any question relating to the
qualifications of a prospective service
organization representative, agent, or
attorney. If the Assistant General
Counsel determines that the prospective
service organization representative,
agent, or attorney meets the
requirements for accreditation in
paragraphs (a) or (b) of this section,
notification of accreditation will be
issued by the Assistant General Counsel
or the Assistant General Counsel’s
designee and will constitute authority to
prepare, present, and prosecute claims
before an agency of original jurisdiction
or the Board of Veterans’ Appeals. If the
Assistant General Counsel determines
that the prospective representative,
agent, or attorney does not meet the
requirements for accreditation,
notification will be issued by the
Assistant General Counsel concerning
the reasons for disapproval, an
opportunity to submit additional
information, and any restrictions on
further application for accreditation.
The determination of the Assistant
General Counsel regarding the
qualifications of a prospective service
organization representative, agent, or
attorney may be appealed by the
applicant to the General Counsel.
Appeals must be in writing and filed
with the Office of the General Counsel
(022D), 810 Vermont Avenue, NW.,
Washington, DC 20420, not later than 30
days from the date on which the
Assistant General Counsel’s decision
was mailed. In deciding the appeal, the
General Counsel’s decision shall be
limited to the evidence of record before
the Assistant General Counsel. A
decision of the General Counsel is a
final agency decision not subject to
appeal.
*
*
*
*
*
(b) Accreditation of Agents and
Attorneys. (1) No individual may
provide representation to claimants
before the Department as an agent or
attorney unless he or she has first been
accredited by VA for such purpose. The
accreditation process consists of a
character and fitness determination, and
after an affirmative determination of
character and fitness, a written
examination.
(2) An individual desiring
accreditation as an agent or attorney
must establish that he or she is of good
character and reputation, is qualified to
render valuable assistance to claimants,
and is otherwise competent to advise
PO 00000
Frm 00009
Fmt 4701
Sfmt 4702
25937
and assist claimants in the preparation,
presentation, and prosecution of their
claim(s) before the Department. An
individual desiring accreditation as an
agent or attorney must file a completed
application (VA Form 21a) with the
Office of the General Counsel (022D),
810 Vermont Avenue, NW.,
Washington, DC 20420, on which the
applicant submits the following:
(i) His or her full name and home and
business addresses;
*
*
*
*
*
(vii) Information concerning the
applicant’s level of education and
academic history;
*
*
*
*
*
(ix) Information relevant to whether
the applicant has any physical
limitations that would interfere with the
completion of a comprehensive written
examination administered under the
supervision of a VA Regional Counsel;
and
(x) Certification that the applicant has
satisfied the qualifications and
standards required for accreditation as
prescribed by VA in this section, and
that the applicant will abide by the
standards of conduct prescribed by VA
in section 14.632 of this part.
(3) Evidence showing lack of good
character and reputation includes, but is
not limited to, one or more of the
following: Conviction of a felony,
conviction of a misdemeanor involving
fraud, bribery, deceit, theft, or
misappropriation; suspension or
disbarment from a court, bar, or Federal
or State agency on ethical grounds; or
resignation from admission to a court,
bar, or Federal or State agency while
under investigation to avoid sanction.
(4) As a further condition of initial
accreditation and annually thereafter,
each person seeking accreditation as an
agent or attorney shall submit to VA
information about any court, bar, or
Federal or State agency to which the
agent or attorney is admitted to practice
or otherwise authorized to appear.
Applicants shall provide identification
numbers and membership information
for each jurisdiction in which the
applicant is admitted and a certification
that the agent or attorney is in good
standing in every jurisdiction in which
admitted.
(5) VA will not accredit an individual
as an agent or attorney if the individual
has been suspended by any court, bar,
or Federal or State agency in which the
individual was previously admitted and
not subsequently reinstated.
(6) After an affirmative determination
of character and fitness for practice
before the Department, applicants must
achieve a score of 75 percent or more on
E:\FR\FM\07MYP3.SGM
07MYP3
rwilkins on PROD1PC63 with PROPOSALS3
25938
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
a written examination administered by
VA as a prerequisite to accreditation. No
applicant shall be allowed to sit for the
examination more than twice in any 6month period.
(c) Representation by Attorneys, Law
Firms, Law Students and Paralegals. (1)
After accreditation by the General
Counsel, an attorney may represent a
claimant upon submission of a VA Form
21–22a, (Appointment of Attorney or
Agent as Claimant’s Representative).
*
*
*
*
*
(3) A legal intern, law student, or
paralegal may not be independently
accredited to represent claimants under
this paragraph. A legal intern, law
student, or certified paralegal may assist
in the preparation, presentation, or
prosecution of a claim, under the direct
supervision of an attorney of record
designated under § 14.631(a), if the
claimant’s written consent is furnished
to VA. Such consent must specifically
state that participation in all aspects of
the claim by a legal intern, law student,
or paralegal furnishing written
authorization from the attorney of
record is authorized. In addition,
suitable authorization for access to the
claimant’s records must be provided in
order for such an individual to
participate. The supervising attorney
must be present at any hearing in which
a legal intern, law student, or paralegal
participates. The written consent must
include the name of the veteran, or the
name of the appellant if other than the
veteran (e.g., a veteran’s survivor, a
guardian, or a fiduciary appointed to
receive VA benefits on an individual’s
behalf); the applicable VA file number;
the name of the attorney-at-law; the
consent of the appellant for the use of
the services of legal interns, law
students, or paralegals and for such
individuals to have access to applicable
VA records; and the names of the legal
interns, law students, or paralegals who
will be assisting in the case. The signed
consent must be submitted to the agency
of original jurisdiction and maintained
in the claimant’s file. In the case of
appeals before the Board in Washington,
DC, the signed consent must be
submitted to: Director, Management and
Administration (01E), Board of
Veterans’ Appeals, 810 Vermont
Avenue, NW., Washington, DC 20420.
In the case of hearings before a Member
or Members of the Board at VA field
facilities, the consent must be presented
to the presiding Member of the hearing
as noted in paragraph (d).
*
*
*
*
*
Note to § 14.629: A legal intern, law
student, paralegal, or veterans service
organization support-staff person, working
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
under the supervision of an individual
designated under § 14.631(a) as the
claimant’s representative, attorney, or agent,
may qualify for read-only access to pertinent
Veterans Benefits Administration automated
claims records as described in §§ 1.600
through § 1.603 in part 1 of this chapter.
Veterans Affairs’’ and add, in its place,
‘‘VA’’.
i. Revising newly redesignated
paragraph (f).
The revisions and addition read as
follows:
*
§ 14.631 Powers of attorney; disclosure of
claimant information.
*
*
*
*
6. Amend § 14.630 by:
a. Revising paragraph (a).
b. Revising paragraph (b)(1)
introductory text.
c. Adding paragraphs (c) and (d)
immediately preceding the authority
citation at the end of the section.
The revisions and additions read as
follows:
§ 14.630
claim.
Authorization for a particular
(a) Any person may be authorized to
prepare, present, and prosecute one
claim. A power of attorney executed on
VA Form 21–22a (Appointment of
Attorney or Agent as Claimant’s
Representative), and a statement signed
by the person and the claimant that no
compensation will be charged or paid
for the services, shall be filed with the
agency of original jurisdiction where the
claim is presented. The power of
attorney identifies to VA the claimant’s
appointment of representation and
authorizes VA’s disclosure of
information to the person representing
the claimant.
(b) * * * (1) The number of
accredited representatives, agents, and
attorneys operating in the claimant’s
geographic region;
*
*
*
*
*
(c) Persons providing representation
under this section must comply with the
laws administered by VA and with the
regulations governing practice before
VA including the rules of conduct in
§ 14.632 of this part.
(d) Persons providing representation
under this section are subject to
suspension and or exclusion from
representation of claimants before VA
on the same grounds as apply to
representatives, agents, and attorneys in
§ 14.633 of this part.
*
*
*
*
*
7. Amend § 14.631 by:
a. Revising the section heading.
b. Revising paragraph (a) introductory
text.
c. Adding paragraph (a)(1)(iv).
d. In paragraph (a)(2), removing
‘‘Department of Veterans Affairs’’ and
adding, in its place, ‘‘VA’’.
e. Removing paragraph (b).
f. Redesignating paragraphs (c)
through (g) as paragraphs (b) through (f).
g. Revising newly redesignated
paragraph (c).
h. In newly redesignated paragraph
(e)(1), removing ‘‘the Department of
PO 00000
Frm 00010
Fmt 4701
Sfmt 4702
(a) A power of attorney, executed on
either VA Form 21–22 (Appointment of
Veterans Service Organization as
Claimant’s Representative) or VA Form
21–22a (Appointment of Attorney or
Agent as Claimant’s Representative), is
required to represent a claimant before
VA and to authorize VA’s disclosure of
information to any person or
organization representing a claimant
before the Department. Without the
signature of a person providing
representation for a particular claim
under § 14.630 of this part or an
accredited veterans service organization
representative, agent, or attorney, the
appointment is invalid, and the person
appointed to provide representation is
under no obligation to do so. The power
of attorney shall meet the following
requirements:
(1) * * *
(iv) An individual providing
representation on a particular claim
under § 14.630 of this part or an
accredited veterans service organization
representative, agent, or attorney; and
*
*
*
*
*
(b) VA may, for any purpose, treat a
power of attorney naming as a
claimant’s representative an
organization recognized under § 14.628,
a particular office of such an
organization, or an individual
representative of such an organization
as an appointment of the entire
organization as the claimant’s
representative, unless the claimant
specifically indicates in the power of
attorney a desire to appoint only the
individual representative. Such specific
indication must be made in the space on
the power-of-attorney form for
designation of the representative and
must use the word ‘‘only’’ with
reference to the individual
representative.
(c) An organization, individual
providing representation on a particular
claim under § 14.630, representative,
agent, or attorney named in a power of
attorney executed pursuant to paragraph
(a) of this section may withdraw from
representation if such withdrawal
would not adversely impact the
claimant’s interests. Withdrawal is also
permissible if a claimant persists in a
course of action that the organization or
individual providing representation
reasonably believes is fraudulent or
E:\FR\FM\07MYP3.SGM
07MYP3
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
criminal and is furthered through the
representation of the organization or
individual; the claimant fails to uphold
an obligation to the organization or
individual providing representation
regarding the services of the
organization or individual; or other
good cause for withdrawal exists. An
organization or individual providing
representation withdraws from
representation by notifying both the
claimant and the agency of original
jurisdiction in writing prior to taking
any action to withdraw and takes steps
necessary to protect the claimant’s
interests including, but not limited to,
giving advance notice to the claimant,
allowing time for appointment of
alternative representation, and
surrendering any documents provided
by VA in the course of the
representation.
*
*
*
*
*
(f)(1) A power of attorney may be
revoked at any time, and an agent or
attorney may be discharged at any time.
Unless a claimant specifically indicates
otherwise, the receipt of a new power of
attorney executed by the claimant and
the organization or individual providing
representation shall constitute a
revocation of an existing power of
attorney.
(2) If an agent or attorney limits the
scope of his or her representation
regarding a particular claim by so
indicating on VA Form 21–22a, or a
claimant authorizes a person to provide
representation in a particular claim
under § 14.630, such specific authority
shall constitute a revocation of an
existing general power of attorney filed
under paragraph (a) of this section only
as it pertains to, and during the
pendency of, that particular claim.
Following the final determination of
such claim, the general power of
attorney shall remain in effect as to any
new or reopened claim.
*
*
*
*
*
8. Revise § 14.632 to read as follows:
rwilkins on PROD1PC63 with PROPOSALS3
§ 14.632 Standards of conduct for persons
providing representation before the
Department.
(a)(1) All persons acting on behalf of
a claimant shall faithfully execute their
duties as individuals providing
representation on a particular claim
under § 14.630, representatives, agents,
or attorneys.
(2) All individuals providing
representation are required to be
truthful in their dealings with claimants
and VA, and shall conduct themselves
in accordance with the non-adversarial
nature of practice before the agency of
original jurisdiction and the Board. The
general provision on non-adversarial
VerDate Aug<31>2005
20:23 May 04, 2007
Jkt 211001
practice does not apply in proceedings
before the General Counsel conducted
under part 14 of this chapter to cancel
accreditation or to review fee
agreements and expenses for
reasonableness.
(b) An individual providing
representation on a particular claim
under § 14.630, representative, agent, or
attorney shall:
(1) Provide claimants with competent
representation before VA. Competent
representation requires the knowledge,
skill, thoroughness, and preparation
necessary for the representation. This
includes understanding the issues of
fact and law relevant to the claim as
well as the applicable provisions of title
38, United States Code, and title 38,
Code of Federal Regulations;
(2) Act with reasonable diligence and
promptness in representing claimants.
This includes responding promptly to
VA requests for information or assisting
a claimant in responding promptly to
VA requests for information.
(c) An individual providing
representation on a particular claim
under § 14.630, representative, agent, or
attorney shall not:
(1) Violate the standards of conduct as
described in this section;
(2) Circumvent a rule of conduct
through the actions of another;
(3) Engage in conduct involving fraud,
deceit, misrepresentation, or dishonesty;
(4) Violate any of the provisions of
title 38, United States Code, or title 38,
Code of Federal Regulations;
(5) Enter into an agreement for,
charge, solicit, or receive a fee that is
clearly unreasonable, excessive, or
otherwise prohibited by law or
regulation;
(6) Solicit, receive, or enter into
agreements for gifts in lieu of fees for
representation provided before a notice
of disagreement is filed with respect to
the case;
(7) Delay, without good cause, the
processing of a claim at any stage of the
administrative process;
(8) Mislead, threaten, coerce, or
deceive a claimant regarding benefits or
other rights under programs
administered by VA;
(9) Engage in, or counsel or advise a
claimant to engage in acts or behavior
prejudicial to the fair and orderly
conduct of administrative proceedings
before VA;
(10) Disclose, without the claimant’s
authorization, any information provided
by VA for purposes of representation; or
(11) Engage in any other unlawful,
unprofessional, or unethical conduct.
(d) In addition to complying with
standards of conduct for practice before
VA in paragraphs (a) through (c), an
PO 00000
Frm 00011
Fmt 4701
Sfmt 4702
25939
attorney shall not, in providing
representation to a claimant before VA,
engage in behavior or activities
prohibited by the rules of professional
conduct of any jurisdiction in which the
attorney is licensed to practice law.
(Authority: 38 U.S.C. 501(a), 5902, 5904)
9. Amend § 14.633 by:
a. Revising the section heading.
b. Revising paragraphs (a), (b), (c)
introductory text, and (c)(1).
c. Redesignating paragraph (c)(4) as
paragraph (c)(7).
d. Revising newly redesignated
paragraph (c)(7).
e. Adding new paragraphs (c)(4),
(c)(5), and (c)(6).
f. Revising paragraphs (d) through (g).
g. Adding new paragraph (h).
The revisions and additions read as
follows:
§ 14.633 Termination of accreditation of
individuals providing representation under
§ 14.630, representatives, agents, and
attorneys.
(a) Accreditation or authority to
provide representation on a particular
claim under § 14.630 may be canceled at
the request of an organization,
individual providing representation
under § 14.630, representative, agent, or
attorney.
(b) Accreditation shall be canceled at
such time as a determination is made by
the General Counsel that any
requirement of § 14.629 is no longer met
by a representative, agent, or attorney.
(c) Accreditation or authority to
provide representation on a particular
claim shall be canceled when the
General Counsel finds, by clear and
convincing evidence, one or more of the
following:
(1) Violation of or refusal to comply
with the laws administered by VA or
with the regulations governing practice
before VA including the standards of
conduct in § 14.632;
*
*
*
*
*
(4) Presenting to VA a frivolous claim,
issue, or argument. A claim, issue, or
argument is frivolous if the individual
providing representation under
§ 14.630, representative, agent, or
attorney is unable to make a good faith
argument on the merits of the position
taken or to support the position taken by
a good faith argument for an extension,
modification, or reversal of existing law;
(5) Suspension or disbarment by any
court, bar, or Federal or State agency to
which such individual providing
representation under § 14.630,
representative, agent, or attorney was
previously admitted to practice, or
disqualification from participating in or
E:\FR\FM\07MYP3.SGM
07MYP3
rwilkins on PROD1PC63 with PROPOSALS3
25940
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
appearing before any court, bar, or
Federal or State agency and lack of
subsequent reinstatement;
(6) Charging excessive or
unreasonable fees for representation as
determined by VA, the Court of Appeals
for Veterans Claims, or the United States
Court of Appeals for the Federal Circuit;
or
(7) Any other unlawful,
unprofessional, or unethical practice.
(d) Accreditation or authority to
provide representation on a particular
claim shall be canceled when the
General Counsel finds that the
performance of an individual providing
representation under § 14.630,
representative, agent, or attorney before
VA demonstrates a lack of the degree of
competence necessary to adequately
prepare, present, and prosecute claims
for veteran’s benefits.
(e) As to cancellation of accreditation
under paragraphs (c) or (d) of this
section, upon receipt of information
from any source indicating improper
conduct, or incompetence, the Assistant
General Counsel of jurisdiction shall
initiate an inquiry into the matter. If the
matter involves an accredited
representative of a recognized
organization, this inquiry shall include
contact with the representative’s
organization.
(1) If the result of the inquiry does not
justify further action, the Assistant
General Counsel will close the inquiry
and maintain the record for 3 years.
(2) If the result of the inquiry justifies
further action, the Assistant General
Counsel shall:
(i) Inform the General Counsel of the
result of the inquiry and notify the
individual providing representation
under § 14.630, representative, agent or
attorney of an intent to cancel
accreditation or authority to provide
representation on a particular claim.
The notice will be sent to individuals
providing representation on a particular
claim by certified or registered mail to
the individual’s last known address of
record as indicated on the VA Form 21–
22a on file with the agency of original
jurisdiction. The notice will be sent to
accredited individuals by certified or
registered mail to the individual’s last
known address of record as indicated in
VA’s accreditation records. The notice
will state the reason(s) for the
cancellation proceeding and advise the
individual to file an answer, in oath or
affidavit form or the form specified for
unsworn declarations under penalty of
perjury in 28 U.S.C. 1746, within 30
days from the date the notice was
mailed, responding to the stated reasons
for cancellation and explaining why he
or she should not be suspended or
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
excluded from practice before VA. The
notice will also advise the individual of
the right to submit additional evidence
and the right to request a hearing on the
matter. Requests for hearings must be
made in the answer. If the individual
does not file an answer with the Office
of the General Counsel within 30 days
of the date that the Assistant General
Counsel mailed the notice, the Assistant
General Counsel shall close the record
and forward it with a recommendation
to the General Counsel for a final
decision.
(ii) In the event that a hearing is not
requested, the Assistant General
Counsel shall close the record and
forward it with a recommendation to the
General Counsel for a final decision.
(iii) The Assistant General Counsel
may extend the time to file an answer
or request a hearing for a reasonable
period upon a showing of sufficient
cause.
(f) If a hearing is requested, at the
discretion of the General Counsel, it
may be held at a VA Regional Office or
at the VA Central Office. For hearings
conducted at a Regional Office, the
Regional Office Director involved will
appoint a hearing officer and the
Regional Counsel of jurisdiction or his
or her designee will present the
evidence. For hearings conducted at the
VA Central Office, the Director of the
Compensation and Pension Service
shall appoint a hearing officer and the
Assistant General Counsel or his or her
designee shall present the evidence. The
hearing officer shall not be from the
Office of the General Counsel and shall
provide notice of the hearing to the
individual providing representation
under § 14.630, representative, agent, or
attorney by certified or registered mail
at least 21 days before the date of the
hearing. Hearings shall not be scheduled
before the completion of the 30-day
period for filing an answer to the notice
of intent to cancel accreditation. The
hearing officer will have authority to
administer oaths. The party requesting
the hearing will have a right to counsel,
to present evidence, and to crossexamine witnesses. Upon request of the
individual requesting the hearing, an
appropriate VA official designated in
§ 2.1 of this chapter may issue
subpoenas to compel the attendance of
witnesses and the production of
documents necessary for a fair hearing.
The hearing shall be conducted in an
informal manner and court rules of
evidence shall not apply. Testimony
shall be recorded verbatim. The
evidentiary record shall be closed 10
days after the completion of the hearing.
The hearing officer shall submit the
entire hearing transcript, any pertinent
PO 00000
Frm 00012
Fmt 4701
Sfmt 4702
records or information, and a
recommended finding to the Assistant
General Counsel within 30 days of
closing the record. The Assistant
General Counsel will review the record
and forward it to the General Counsel
with a recommendation for a final
decision.
(g) The decision of the General
Counsel is a final adjudicative
determination of an agency of original
jurisdiction and may be appealed to the
Board of Veterans’ Appeals. The
effective date for cancellation of
accreditation or authority to provide
representation on a particular claim
shall be the date upon which the
General Counsel’s final decision is
rendered. Notwithstanding provisions
in this section for closing the record at
the end of the 30-day period for filing
an answer or 10 days after a hearing,
appeals shall be initiated and processed
using the procedures in 38 CFR parts 19
and 20. Nothing in this section shall be
construed to limit the Board’s authority
to remand a matter to the General
Counsel under 38 CFR 19.9 for any
action that is essential for a proper
appellate decision or the General
Counsel’s ability to issue a
supplemental statement of the case
under 38 CFR 19.31.
(h) In cases where the accreditation of
an agent or attorney is cancelled, the
Office of the General Counsel may
notify all agencies, courts, and bars to
which the agent or attorney is admitted
to practice.
*
*
*
*
*
10. Add § 14.636 to read as follows:
§ 14.636. Payment of fees for
representation by agents and attorneys in
proceedings before Agencies of Original
Jurisdiction and before the Board of
Veterans’ Appeals.
(a) Applicability of rule. The
provisions of this section apply to the
services of accredited agents and
attorneys with respect to benefits under
laws administered by VA in all
proceedings before the agency of
original jurisdiction or before the Board
of Veterans’ Appeals regardless of
whether an appeal has been initiated.
(b) Who may charge fees for
representation. Only accredited agents
and attorneys may receive fees from
claimants or appellants for their services
provided in connection with
representation. Recognized
organizations (including their
accredited representatives when acting
as such) and individuals recognized
under § 14.630 of this part are not
permitted to receive fees. An agent or
attorney who may also be an accredited
representative of a recognized
E:\FR\FM\07MYP3.SGM
07MYP3
rwilkins on PROD1PC63 with PROPOSALS3
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
organization may not receive such fees
unless he or she has been properly
designated as an agent or attorney in
accordance with § 14.631 of this part in
his or her individual capacity as an
accredited agent or attorney.
(c) Circumstances under which fees
may be charged. Except as noted in
paragraph (d) of this section, agents and
attorneys may charge claimants and
appellants for representation provided
on a particular claim or claims within
a case only after an agency of original
jurisdiction has rendered a decision on
such particular claim or claims and a
notice of disagreement has been filed
with respect to the decision.
(d) Exceptions—(1) Chapter 37 loans.
With respect to services of agents and
attorneys provided after October 9,
1992, a reasonable fee may be charged
or paid in connection with any
proceeding in a case arising out of a
loan made, guaranteed, or insured under
chapter 37, United States Code, even
though the conditions set forth in
paragraph (c) of this section are not met.
(2) Payment of fee by disinterested
third party. (i) An agent or attorney may
receive a fee or salary from an
organization, governmental entity, or
other disinterested third party for
representation of a claimant or appellant
even though the conditions set forth in
paragraph (c) of this section have not
been met. An organization,
governmental entity, or other third party
is considered disinterested only if the
entity or individual does not stand to
benefit financially from the successful
outcome of the claim. In no such case
may the attorney or agent charge a fee
which is contingent, in whole or in part,
on whether the matter is resolved in a
manner favorable to the claimant or
appellant.
(ii) For purposes of this part, a person
shall be presumed not to be
disinterested if that person is the
spouse, child, or parent of the claimant
or appellant, or if that person resides
with the claimant or appellant. This
presumption may be rebutted by clear
and convincing evidence that the person
in question has no financial interest in
the success of the claim.
(iii) The provisions of paragraph (g) of
this section (relating to fee agreements)
shall apply to all payments or
agreements to pay involving
disinterested third parties. In addition,
the agreement shall include or be
accompanied by the following
statement, signed by the attorney or
agent: ‘‘I certify that no agreement, oral
or otherwise, exists under which the
claimant or appellant will provide
anything of value to the third-party
payer in this case in return for payment
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
of my fee or salary, including, but not
limited to, reimbursement of any fees
paid.’’
(e) Fees permitted. Fees permitted for
services of an agent or attorney admitted
to practice before VA must be
reasonable. They may be based on a
fixed fee, hourly rate, a percentage of
benefits recovered, or a combination of
such bases. Factors considered in
determining whether fees are reasonable
include:
(1) The extent and type of services the
representative performed;
(2) The complexity of the case;
(3) The level of skill and competence
required of the representative in giving
the services;
(4) The amount of time the
representative spent on the case;
(5) The results the representative
achieved, including the amount of any
benefits recovered;
(6) The level of review to which the
claim was taken and the level of the
review at which the representative was
retained;
(7) Rates charged by other
representatives for similar services; and
(8) Whether, and to what extent, the
payment of fees is contingent upon the
results achieved.
(f) Presumption of reasonableness.
Fees which do not exceed 20 percent of
any past-due benefits awarded as
defined in paragraph (h)(3) of this
section shall be presumed to be
reasonable. This presumption may be
rebutted by a preponderance of the
evidence relating to the factors in
paragraph (e) of this section establishing
that such fees are not reasonable.
(g) Fee agreements. All agreements for
the payment of fees for services of
agents and attorneys (including
agreements involving fees or salary paid
by an organization, governmental entity
or other disinterested third party) must
be in writing and signed by both the
claimant or appellant and the agent or
attorney.
(1) To be valid, a fee agreement must
include the following:
(i) The name of the veteran,
(ii) The name of the claimant or
appellant if other than the veteran,
(iii) The name of any disinterested
third-party payer (see paragraph (d)(2)
of this section) and the relationship
between the third-party payer and the
veteran, claimant, or appellant,
(iv) The applicable VA file number,
and
(v) The specific terms under which
the amount to be paid for the services
of the attorney or agent will be
determined.
(2) Fee agreements must also clearly
specify if VA is to pay the agent or
PO 00000
Frm 00013
Fmt 4701
Sfmt 4702
25941
attorney directly out of past due
benefits. A direct-pay fee agreement is a
fee agreement between the claimant or
appellant and an agent or attorney
providing for payment of fees out of
past-due benefits awarded directly to an
agent or attorney. A fee agreement
calling for payment of an amount
exceeding 20 percent of past-due
benefits shall be considered to be an
agreement in which the agent or
attorney is responsible for collecting any
fees for representation from the claimant
without assistance from VA.
(3) A copy of the agreement must be
filed with the Office of the General
Counsel within 30 days of its execution
by mailing the copy to the following
address: Office of the General Counsel
(022D), 810 Vermont Avenue, NW.,
Washington, DC 20420.
(h) Payment of fees by Department of
Veterans Affairs directly to an agent or
attorney from past-due benefits. (1)
Subject to the requirements of the other
paragraphs of this section, including
paragraphs (c) and (e), the claimant or
appellant and an agent or attorney may
enter into a fee agreement providing that
payment for the services of the agent or
attorney will be made directly to the
agent or attorney by VA out of any pastdue benefits awarded in any proceeding
before VA or the United States Court of
Appeals for Veterans Claims. VA will
charge and collect an assessment out of
the fees paid directly to agents or
attorneys from past-due benefits
awarded. The amount of such
assessment shall be equal to five percent
of the amount of the fee required to be
paid to the agent or attorney, but in no
event shall the assessment exceed $100.
Such an agreement will be honored by
VA only if the following conditions are
met:
(i) The total fee payable (excluding
expenses) does not exceed 20 percent of
the total amount of the past-due benefits
awarded,
(ii) The amount of the fee is
contingent on whether or not the claim
is resolved in a manner favorable to the
claimant or appellant, and
(iii) The award of past-due benefits
results in a cash payment to a claimant
or an appellant from which the fee may
be deducted. (An award of past-due
benefits will not always result in a cash
payment to a claimant or an appellant.
For example, no cash payment will be
made to military retirees unless there is
a corresponding waiver of retirement
pay. (See 38 U.S.C. 5304(a) and § 3.750
et seq. of this chapter.)
(2) For purposes of this paragraph, a
claim will be considered to have been
resolved in a manner favorable to the
E:\FR\FM\07MYP3.SGM
07MYP3
rwilkins on PROD1PC63 with PROPOSALS3
25942
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
claimant or appellant if all or any part
of the relief sought is granted.
(3) For purposes of this paragraph,
‘‘past-due benefits’’ means a
nonrecurring payment resulting from a
benefit, or benefits, granted on appeal or
awarded on the basis of a claim
reopened after a denial by the Board of
Veterans’ Appeals or the lump sum
payment which represents the total
amount of recurring cash payments
which accrued between the effective
date of the award, as determined by
applicable laws and regulations, and the
date of the grant of the benefit by the
agency of original jurisdiction, the
Board of Veterans’ Appeals, or an
appellate court.
(i) When the benefit granted on
appeal, or as the result of the reopened
claim, is service connection for a
disability, the ‘‘past-due benefits’’ will
be based on the initial disability rating
assigned by the agency of original
jurisdiction following the award of
service connection. The sum will equal
the payments accruing from the
effective date of the award to the date
of the initial disability rating decision.
If an increased evaluation is
subsequently granted as the result of an
appeal of the disability evaluation
initially assigned by the agency of
original jurisdiction, and if the agent or
attorney represents the claimant or
appellant in that phase of the claim, the
agent or attorney will be paid a
supplemental payment based upon the
increase granted on appeal, to the extent
that the increased amount of disability
is found to have existed between the
initial effective date of the award
following the grant of service
connection and the date of the rating
action implementing the appellate
decision granting the increase.
(ii) Unless otherwise provided in the
fee agreement between the claimant or
appellant and the agent or attorney, the
agent’s or attorney’s fees will be
determined on the basis of the total
amount of the past-due benefits even
though a portion of those benefits may
have been apportioned to the claimant’s
or appellant’s dependents.
(iii) If an award is made as the result
of favorable action with respect to
several issues, the past-due benefits will
be calculated only on the basis of that
portion of the award which results from
action taken on issues concerning which
the criteria in paragraph (c) of this
section have been met.
(iv) In cases where an award of pastdue benefits is reduced by law
including administrative offset to collect
a debt or overpayment, VA will
calculate the amount of fees to be paid
to an agent or attorney based on the cash
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
payment to the claimant or appellant
after all applicable reductions.
(4) In addition to filing a copy of the
fee agreement with the Office of the
General Counsel as required by
paragraph (g) of this section, the agent
or attorney must notify the agency of
original jurisdiction within 30 days of
the date of execution of the agreement
of the existence of an agreement
providing for the direct payment of fees
out of any benefits subsequently
determined to be past due and provide
that agency with a copy of the fee
agreement.
(i) Motion for review of fee agreement.
The Office of the General Counsel may
review a fee agreement between a
claimant or appellant and an agent or
attorney upon its own motion or upon
the motion of the claimant or appellant
and may order a reduction in the fee
called for in the agreement if it finds
that the fee is excessive or unreasonable
in light of the standards set forth in
paragraph (e) of this section. Such
motions must be in writing and must
include the name of the veteran, the
name of the claimant or appellant if
other than the veteran, and the
applicable VA file number. Such
motions must set forth the reason, or
reasons, why the fee called for in the
agreement is excessive or unreasonable
and must be accompanied by all
evidence the moving party desires to
submit.
(1) A claimant’s or appellant’s motion
for review of a fee agreement must be
served on the agent or attorney and
must be filed at the following address:
Office of the General Counsel (022D),
810 Vermont Avenue, NW.,
Washington, DC 20420. The agent or
attorney may file a response to the
motion, with any relevant evidence,
with the Office of the General Counsel
not later than 30 days from the date on
which the claimant or appellant served
the motion on the agent or attorney.
Such responses must be served on the
claimant or appellant. The claimant or
appellant then has 15 days from the date
on which the agent or attorney served a
response to file a reply with the Office
of the General Counsel. Such replies
must be served on the agent or attorney.
(2) The Assistant General Counsel
shall initiate the Office of the General
Counsel’s review of a fee agreement on
its own motion by serving the motion on
the agent or attorney and the claimant
or appellant. The agent or attorney may
file a response to the motion, with any
relevant evidence, with the Office of the
General Counsel (022D), 810 Vermont
Avenue, NW., Washington, DC 20420,
not later than 30 days from the date on
which the Office of the General Counsel
PO 00000
Frm 00014
Fmt 4701
Sfmt 4702
served the motion on the agent or
attorney. Such responses must be served
on the claimant or appellant.
(3) The Office of the General Counsel
shall close the record in proceedings to
review fee agreements 15 days after the
date on which the agent or attorney
served a response on the claimant or
appellant, or 30 days after the claimant,
appellant, or the Office of the General
Counsel served the motion on the agent
or attorney if there is no response. The
Assistant General Counsel may, for a
reasonable period upon a showing of
sufficient cause, extend the time for an
agent or attorney to serve an answer or
for a claimant or appellant to serve a
reply. The Assistant General Counsel
shall forward the record and a
recommendation to the General Counsel
for a final decision. Unless either party
files a notice of disagreement with the
Office of the General Counsel, the agent
or attorney must refund any excess
payment to the claimant or appellant
not later than the expiration of the time
within which the General Counsel’s
decision may be appealed to the Board
of Veterans’ Appeals.
(j) In addition to whatever other
penalties may be prescribed by law or
regulation, failure to comply with the
requirements of this section may result
in proceedings under § 14.633 of this
chapter to terminate the agent’s or
attorney’s accreditation to practice
before VA.
(k) Notwithstanding provisions in this
section for closing the record at the end
of the 30-day period for serving a
response or 15 days after the date on
which the agent or attorney served a
response, appeals shall be initiated and
processed using the procedures in 38
CFR parts 19 and 20. Nothing in this
section shall be construed to limit the
Board’s authority to remand a matter to
the General Counsel under 38 CFR 19.9
for any action that is essential for a
proper appellate decision or the General
Counsel’s ability to issue a
supplemental statement of the case
under 38 CFR 19.31.
(Authority: 38 U.S.C. 5902, 5904, 5905)
(Authority: 38 U.S.C. 5902, 5904,
5905)
(The Office of Management and Budget has
approved the information collection
requirements in this section under control
number 2900–0085)
11. Add § 14.637 to read as follows:
§ 14.637. Payment of the expenses of
agents and attorneys in proceedings before
Agencies of Original Jurisdiction and
before the Board of Veterans’ Appeals.
(a) Applicability of rule. The
provisions of this section apply to the
E:\FR\FM\07MYP3.SGM
07MYP3
25943
rwilkins on PROD1PC63 with PROPOSALS3
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
services of accredited agents and
attorneys with respect to benefits under
laws administered by VA in all
proceedings before the agency of
original jurisdiction or before the Board
of Veterans’ Appeals regardless of
whether an appeal has been initiated.
(b) General. Any agent or attorney
may be reimbursed for expenses
incurred on behalf of a veteran or a
veteran’s dependents or survivors in the
prosecution of a claim for benefits
pending before VA. Whether such an
agent or attorney will be reimbursed for
expenses and the method of such
reimbursement is a matter to be
determined by the agent or attorney and
the claimant or appellant in the fee
agreement filed with the Office of the
General Counsel under § 14.636 of this
part. Expenses are not payable directly
to the agent or attorney by VA out of
benefits determined to be due to a
claimant or appellant.
(c) Nature of expenses subject to
reimbursement. ‘‘Expenses’’ include
nonrecurring expenses incurred directly
in the prosecution of a claim for benefits
on behalf of a claimant or appellant.
Examples of such expenses include
expenses for travel specifically to attend
a hearing with respect to a particular
claim, the cost of copies of medical
records or other documents obtained
from an outside source, and the cost of
obtaining the services of an expert
witness or an expert opinion.
‘‘Expenses’’ do not include normal
overhead costs of the agent or attorney
such as office rent, utilities, the cost of
obtaining or operating office equipment
or a legal library, salaries of the
representative and his or her support
staff, and the cost of office supplies.
(d) Expense charges permitted;
motion for review of expenses.
Reimbursement for the expenses of an
agent or attorney may be obtained only
if the expenses are reasonable. The
Office of the General Counsel may
review the expenses charged by an agent
or attorney upon its own motion or the
motion of the claimant or appellant and
may order a reduction in the expenses
charged if it finds that they are
excessive or unreasonable. Such
motions must be in writing and must
include the name of the veteran, the
name of the claimant or appellant if
other than the veteran, and the
applicable VA file number. Such
motions must specifically identify
which expenses charged are
unreasonable; must set forth the reason,
or reasons, why such expenses are
excessive or unreasonable and must be
accompanied by all evidence the
claimant or appellant desires to submit.
Factors considered in determining
VerDate Aug<31>2005
20:37 May 04, 2007
Jkt 211001
whether expenses are excessive or
unreasonable include the complexity of
the case, the potential extent of benefits
recoverable, and whether travel
expenses are in keeping with expenses
normally incurred by other
representatives.
(1) A claimant’s or appellant’s motion
for review of expenses must be served
on the agent or attorney and must be
filed at the following address: Office of
the General Counsel (022D), 810
Vermont Avenue, NW., Washington, DC
20420. The agent or attorney may file a
response to the motion, with any
accompanying evidence, with the Office
of the General Counsel not later than 30
days from the date on which the
claimant or appellant served the motion
on the agent or attorney. Such responses
must be served on the claimant or
appellant. The claimant or appellant
then has 15 days from the date on which
the agent or attorney served a response
to file a reply with the Office of the
General Counsel. Such replies must be
served on the agent or attorney.
(2) The Assistant General Counsel
shall initiate the Office of the General
Counsel’s review of expenses on its own
motion by serving the motion on the
agent or attorney and the claimant or
appellant. The agent or attorney may file
a response to the motion, with any
accompanying evidence, with the Office
of the General Counsel (022D), 810
Vermont Avenue, NW., Washington, DC
20420, not later than 30 days from the
date on which the Office of the General
Counsel served the motion on the agent
or attorney. Such responses must be
served on the claimant or appellant.
(3) The Office of the General Counsel
shall close the record in proceedings to
review expenses 15 days after the date
on which the agent or attorney served a
response on the claimant or appellant,
or 30 days after the claimant, appellant,
or the Office of the General Counsel
served the motion on the agent or
attorney if there is no response. The
Assistant General Counsel may, for a
reasonable period upon a showing of
sufficient cause, extend the time for an
agent or attorney to serve an answer or
for a claimant or appellant to serve a
reply. Unless either party files a notice
of disagreement with the General
Counsel’s decision, the attorney or agent
must refund any excess payment to the
claimant or appellant not later than the
expiration of the time within which the
General Counsel’s decision may be
appealed to the Board of Veterans’
Appeals.
(e) In addition to whatever other
penalties may be prescribed by law or
regulation, failure to comply with the
requirements of this section may result
PO 00000
Frm 00015
Fmt 4701
Sfmt 4702
in proceedings under § 14.633 of this
part to terminate the agent’s or
attorney’s accreditation to practice
before VA.
(f) Notwithstanding provisions in this
section for closing the record at the end
of the 30-day period for serving a
response or 15 days after the date on
which the agent or attorney served a
response, appeals shall be initiated and
processed using the procedures in 38
CFR parts 19 and 20. Nothing in this
section shall be construed to limit the
Board’s authority to remand a matter to
the General Counsel under 38 CFR 19.9
for any action that is essential for a
proper appellate decision or the General
Counsel’s ability to issue a
supplemental statement of the case
under 38 CFR 19.31.
(Authority: 38 U.S.C. 5904)
(The Office of Management and Budget has
approved the information collection
requirements in this section under control
number 2900–0085)
PART 1—GENERAL PROVISIONS
12. The authority citation for part 1
continues to read as follows:
Authority: 38 U.S.C. 501(a), and as noted
in specific sections.
13. Amend newly redesignated
§ 1.600 by:
a. Adding an undesignated center
heading before the section heading.
b. In paragraph (a) introductory text,
removing ‘‘14.640 through 14.643’’ and
adding, in its place, ‘‘1.600 through
1.603’’.
c. In paragraph (b)(1), removing
‘‘14.640 through 14.643’’ and adding, in
its place, ‘‘1.600 through 1.603’’.
d. In paragraph (b)(4), removing
‘‘14.640 through 14.643’’ and adding, in
its place, ‘‘1.600 through 1.603’’.
e. In paragraph (d) introductory text,
removing ‘‘14.640 through 14.643’’ and
adding, in its place, ‘‘1.600 through
1.603’’.
The revision and addition read as
follows:
Expanded Remote Access to
Computerized Veterans Claims Records
by Accredited Representatives
§ 1.600
*
*
§ 1.602
Purpose.
*
*
*
[Amended]
14. Amend newly redesignated
§ 1.602 by:
a. In paragraph (b), removing
‘‘14.643’’ and adding, in its place,
‘‘1.603’’.
b. In paragraph (c)(3), removing
‘‘14.640 through 14.643’’ and adding, in
its place, ‘‘1.600 through 1.603’’.
E:\FR\FM\07MYP3.SGM
07MYP3
25944
§ 1.603
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed Rules
[Amended]
15. Amend newly redesignated
§ 1.603 by:
a. In paragraph (b)(1), removing
‘‘14.640 through 14.643’’ and adding, in
its place, ‘‘1.600 through 1.603’’.
b. In paragraph (c), removing
‘‘14.643’’ and adding, in its place,
‘‘1.603’’.
PART 19—BOARD OF VETERANS’
APPEALS: APPEALS REGULATIONS
16. The authority citation for part 19
continues to read as follows:
Authority: 38 U.S.C. 501(a) unless
otherwise noted.
17. Amend § 19.31 by adding a
paragraph (d) and revising the authority
citation at the end of the section to read
as follows.
§ 19.31
case.
Supplemental statement of the
*
*
*
*
*
(d) Exception. Paragraph (b)(1) of this
section does not apply in proceedings
before the General Counsel conducted
under part 14 of this chapter to cancel
accreditation or to review fee
agreements and expenses for
reasonableness.
(Authority: 38 U.S.C. 7105(d); 38 U.S.C.
5902, 5903, 5904)
18. Amend § 19.36 by adding a
sentence at the end of the paragraph and
revising the authority citation to read as
follows:
§ 19.36 Notification of certification of
appeal and transfer of appellate record.
rwilkins on PROD1PC63 with PROPOSALS3
* * * Provisions in this section for
submitting additional evidence and
VerDate Aug<31>2005
19:21 May 04, 2007
Jkt 211001
references to § 20.1304 do not apply in
proceedings before the General Counsel
conducted under part 14 of this chapter
to suspend or cancel accreditation or to
review fee agreements and expenses for
reasonableness.
(Authority: 38 U.S.C. 7105; 38 U.S.C. 5902,
5903, 5904)
19. Amend § 19.37 by adding a
paragraph (c) and revising the authority
citation at the end of the section to read
as follows.
§ 19.37 Consideration of additional
evidence received by the agency of original
jurisdiction after an appeal has been
initiated.
*
*
*
*
*
(c) The provisions of this section do
not apply in proceedings before the
General Counsel conducted under part
14 of this chapter to cancel accreditation
or to review fee agreements and
expenses for reasonableness.
(Authority: 38 U.S.C. 7105(d)(1), 5902, 5903,
5904)
PART 20—BOARD OF VETERANS’
APPEALS: RULES OF PRACTICE
20. The authority citation for part 20
continues to read as follows:
Authority: 38 U.S.C. 501(a) and as noted in
specific sections.
§§ 20.609 and 20.610
[Removed]
21. Remove §§ 20.609 and 20.610.
22. Amend § 20.800 by adding a
sentence at the end of the paragraph and
revising the authority citation to read as
follows:
PO 00000
Frm 00016
Fmt 4701
Sfmt 4702
§ 20.800 Rule 800. Submission of
additional evidence after initiation of
appeal.
* * * The provisions of this section
do not apply in proceedings before the
General Counsel conducted under part
14 of this chapter to cancel accreditation
or to review fee agreements and
expenses for reasonableness.
(Authority: 38 U.S.C. 7105(d)(1); 38 U.S.C.
5902, 5903, 5904)
23. Amend § 20.1304 by adding a
paragraph (e) and revising the authority
citation at the end of the section to read
as follows.
§ 20.1304 Rule 1304. Request for change
in representation, request for personal
hearing, or submission of additional
evidence following certification of an appeal
to the Board of Veterans’ Appeals.
*
*
*
*
*
(e) Relationship to proceedings before
the General Counsel to cancel
accreditation or to review the
reasonableness of fees and expenses.
The provisions of paragraphs (a), (b),
and (d) of this section allowing
appellants to submit additional
evidence do not apply in proceedings
before the General Counsel conducted
under part 14 of this chapter to cancel
accreditation or to review fee
agreements and expenses for
reasonableness.
(Authority: 38 U.S.C. 7104, 7105, 7105A; 38
U.S.C. 5902, 5903, 5904)
[FR Doc. E7–8642 Filed 5–4–07; 8:45 am]
BILLING CODE 8320–01–P
E:\FR\FM\07MYP3.SGM
07MYP3
Agencies
[Federal Register Volume 72, Number 87 (Monday, May 7, 2007)]
[Proposed Rules]
[Pages 25930-25944]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E7-8642]
[[Page 25929]]
-----------------------------------------------------------------------
Part IV
Department of Veterans Affairs
-----------------------------------------------------------------------
38 CFR Parts 1, 14, 19 and 20
Accreditation of Agents and Attorneys; Agent and Attorney Fees;
Proposed Rule
Federal Register / Vol. 72, No. 87 / Monday, May 7, 2007 / Proposed
Rules
[[Page 25930]]
-----------------------------------------------------------------------
DEPARTMENT OF VETERANS AFFAIRS
38 CFR Parts 1, 14, 19 and 20
RIN 2900-AM62
Accreditation of Agents and Attorneys; Agent and Attorney Fees
AGENCY: Department of Veterans Affairs.
ACTION: Proposed rule.
-----------------------------------------------------------------------
SUMMARY: The Department of Veterans Affairs (VA) proposes to amend its
regulations governing the representation of claimants for veterans
benefits in order to implement provisions of the Veterans Benefits,
Health Care, and Information Technology Act of 2006, and to reorganize
and clarify existing regulations. The proposed regulations would
establish the procedures and rules necessary for VA to facilitate the
paid representation of claimants by accredited agents and attorneys
after a notice of disagreement has been filed with respect to a case.
The intended effect of these regulations is to fulfill Congress'
direction that agents and attorneys may be paid for services rendered
after a notice of disagreement is filed with respect to a decision by
an agency of original jurisdiction while ensuring that claimants for
veterans benefits have responsible qualified representation in the
preparation, presentation, and prosecution of claims for veterans
benefits.
DATES: Comment Date: Comments must be received by VA on or before June
6, 2007.
ADDRESSES: Written comments may be submitted by through
www.Regulations.gov; by mail or hand-delivery to Director, Regulations
Management (00REG), Department of Veterans Affairs, 810 Vermont Ave.,
NW., Room 1068, Washington, DC 20420; or by fax to (202) 273-9026.
Comments should indicate that they are submitted in response to ``RIN
2900-AM62--Accreditation of Agents and Attorneys; Agent and Attorney
Fees.'' Copies of comments received will be available for public
inspection in the Office of Regulation Policy and Management, Room
1063B, between the hours of 8 a.m. and 4:30 p.m., Monday through Friday
(except holidays). Please call (202) 273-9515 for an appointment. (This
is not a toll free number.) In addition, during the comment period,
comments are available online through the Federal Docket Management
System (FDMS) at www.Regulations.gov.
FOR FURTHER INFORMATION CONTACT: Michael G. Daugherty, Staff Attorney,
Office of the General Counsel (022G2), Department of Veterans Affairs,
810 Vermont Avenue, NW., Washington, DC 20420, (202) 273-6315. (This is
not a toll free number.)
SUPPLEMENTARY INFORMATION:
Statutory Authority--Section 101 of Public Law 109-461
Section 101 of Public Law 109-461, the Veterans Benefits, Health
Care, and Information Technology Act of 2006, amends chapter 59 of
title 38, United States Code, governing the recognition of individuals
for the preparation, presentation, and prosecution of claims for
benefits before VA. Prior to the amendments, 38 U.S.C. 5904(a)
authorized VA to accredit individuals who show that they are of good
character and reputation and qualified to provide competent
representation. In current 38 CFR 14.629, VA implemented section
5904(a) by requiring agents to establish their good character and
reputation through an application process and pass a written
examination administered by VA as a prerequisite to accreditation.
Attorneys were presumed to be qualified for VA accreditation based upon
membership in good standing of a State bar. The amendments to chapter
59 require VA to: (1) Regulate the qualifications and standards of
conduct applicable to accredited agents and attorneys; (2) annually
collect information about accredited agents' and attorneys' standing to
practice or appear before any court, bar, or Federal or State agency;
(3) proscribe accreditation of individuals who have been suspended or
disbarred by any such entity without reinstatement; (4) add to the list
of grounds for suspension or exclusion of agents or attorneys from
further practice before VA; and (5) subject veterans service
organization representatives and individuals recognized for a
particular claim to suspension and exclusion from further practice
before VA on the same grounds as apply to agents and attorneys.
Section 101 of Public Law 109-461 also amends the fee provisions in
chapter 59 including the point in the VA appeals process at which an
agent or attorney can charge fees for representation. The VA appeals
process begins when an individual disagrees with a decision made by an
Agency of Original Jurisdiction (AOJ), such as a VA Regional Office
(RO). To appeal a decision, an individual must file a Notice of
Disagreement (NOD) with the AOJ expressing disagreement with the
decision and a desire for appellate review. If the AOJ receives a
timely NOD, it will change its decision or send the claimant a
Statement of the Case (SOC) designed to provide information necessary
to appeal the case to the Board of Veterans' Appeals (Board). After
submitting a timely NOD, and following the receipt of a SOC, an
individual may complete his or her appeal to the Board by timely filing
a substantive appeal. Once the appeal has been submitted and assuming
the Board has sufficient information to reach a decision, the Board
will issue a final administrative decision in the case. Prior to the
amendments, section 5904(c)(1) proscribed the charging of fees by
agents and attorneys for services provided before a first final
decision of the Board in a case. Under the amendments, accredited
agents and attorneys may charge fees for services provided after the
claimant files a NOD.
The amendments also authorize VA to: (1) Restrict the amount of
fees agents or attorneys may charge and subject fee agreements between
agents or attorneys and claimants to review by VA, such review to be
appealable to the Board; and (2) collect an assessment from any agent
or attorney to whom VA pays fees directly from past-due benefits.
Further, the amendments eliminate fee matters as grounds for criminal
penalties under 38 U.S.C. 5905.
To implement the amendments to chapter 59 and to reorganize and
clarify existing regulations, VA proposes to amend 38 CFR parts 14, 19
and 20 relating to the representation of claimants for veterans
benefits, the accreditation of individuals who may provide
representation, and the limitation on fees. VA also proposes to move
regulations relating to remote access to computerized veterans' claims
records from part 14 to 38 CFR part 1 concerning release of information
from claimant records. VA has made no substantive changes to the remote
access regulations and is moving these regulations to part 1 because
they are similar in content to other part 1 regulations governing the
disclosure of claimant information and will be easier to locate in that
part.
Section 14.627--Definitions
We propose to define ``agency of original jurisdiction,''
``service,'' and ``representation'' to clarify current regulations and
assist in implementation of other provisions discussed below. With
respect to ``agency of original jurisdiction,'' in Bates v. Nicholson,
398 F.3d 1355 (Fed. Cir. 2005), the United States Court of Appeals for
the Federal Circuit held that the VA General Counsel's final decision
to cancel the accreditation of a representative, agent, or attorney may
be
[[Page 25931]]
appealed to the Board. Accordingly, for purposes of part 14, we propose
to clearly state that ``agency of original jurisdiction'' means the VA
activity or administration that made the initial determination on a
claim or matter, including the General Counsel's cancellation-of-
accreditation decisions under 38 CFR 14.633 and decisions regarding the
reasonableness of fees and expenses under 38 CFR 14.636 and 14.637.
Current Sec. 14.627 provides that an ``attorney'' is a member in good
standing of a State bar. We propose to amend that definition consistent
with 38 U.S.C. 5904 to additionally provide that an ``attorney'' is an
individual who has met the standards and qualifications established by
VA in proposed Sec. 14.629(b).
Section 14.629--Requirements for Accreditation of Representatives;
Agents; and Attorneys
The introductory text to current Sec. 14.629 tasks the VA Regional
Counsel of jurisdiction with resolving any question concerning the
current qualifications of an accredited service organization
representative, agent, or attorney. Current 38 CFR 14.632 also tasks
the Regional Counsel of jurisdiction with determining the
qualifications of prospective representatives, agents, and attorneys.
Consistent with current practice, we propose to amend the introductory
text to Sec. 14.629 to provide that it is the Assistant General
Counsel of jurisdiction or his or her designee who manages VA's
accreditation program and makes initial determinations concerning the
qualifications of prospective representatives, agents, and attorneys.
The Assistant General Counsel would accredit qualified individuals and
would notify other individuals concerning the reasons for disapproval,
an opportunity to submit additional information, and any restrictions
on further application for accreditation. The Assistant General
Counsel's determination concerning the current qualifications of an
applicant is a final decision unless appealed by the applicant to the
General Counsel. Any such appeal must be in writing, limited to the
evidence before the Assistant General Counsel, and filed with the
General Counsel not later than 30 days from the date on which the
Assistant General Counsel's decision was mailed. The General Counsel's
decision concerning the current qualifications of an applicant is a
final decision of the agency not subject to further review. Questions
regarding the current qualifications of accredited representatives,
agents, and attorneys would be resolved using the procedures in Sec.
14.633.
Section 5904(a)(2) requires agents and attorneys, as a condition of
accreditation, to establish that they are of good character and
reputation; are qualified to render claimants valuable service, and are
otherwise competent to assist claimants in presenting claims; possess
the level of experience or specialized training specified by VA; and
certify to VA that they have satisfied the qualification standards
established by VA. Section 5904(a)(3) requires VA to annually collect
information about accredited agents' and attorneys' standing to
practice or appear before any court, bar, or Federal or State agency,
and section 5904(a)(4) prohibits VA from recognizing any agent or
attorney who has been suspended or disbarred by any court, bar, or
Federal or State agency to which the agent or attorney was previously
admitted and not subsequently reinstated.
To implement the accreditation requirements established by
Congress, we propose to establish a two-step process for accrediting
agents and attorneys that is similar to the process for agents under
current Sec. 14.629(b). Individuals desiring accreditation would be
required to file with the Office of the General Counsel a written
application (VA Form 21a) on which they provide background information
relevant to a determination of good character and reputation. Pursuant
to the requirements of section 5904(a)(4), applicants would also be
required to provide information about their standing to practice or
appear before any court, bar, or Federal or State agency, to include a
certification of good standing that may be available from the court,
bar, or agency, and would be required to provide VA with a release to
enable VA to obtain such other information that may be necessary to
process the application. Upon a determination that the prospective
agent or attorney is of good character and reputation, an applicant
would then be given the opportunity to demonstrate his or her
qualification to render valuable service to claimants and competence to
assist claimants in presenting claims by achieving a score of 75
percent or more on a written examination administered at the office of
a VA Regional Counsel or the VA Central Office. Currently, VA notifies
prospective claims agents that they will be tested on information
available in the United States Code and the Code of Federal
Regulations. To assist agents and attorneys in preparing for future
accreditation examinations, VA would make relevant materials available
in a format widely available to the general public.
In section 5904(a)(2), Congress gave VA the option of requiring a
specific ``level of experience'' or ``specialized training'' as a
condition of accreditation. VA has determined that successful
completion of a written examination that covers veterans benefits law
and procedures would provide the best proof that an agent or attorney
has the requisite qualifications for accreditation under section
5904(a)(2). First, State licensing authorities generally require an
examination to be admitted to the bar. Accordingly, attorneys are
familiar with written examinations as an objective measure of their
skill, competence, and qualifications to represent clients. Second,
written examinations are a practical means of carrying out Congress'
intent to allow veterans to choose their own counsel. An attorney who
meets the character and reputation requirements and possesses the
requisite knowledge of veterans benefits law could take the examination
without waiting to achieve a specific ``level of experience'' or
attending ``specialized training,'' which may not be readily available
or adequately demonstrate the competence desired by Congress. Third,
under current Sec. 14.629(b), VA Regional Counsels administer exams to
applicants for accreditation as claims agents and that procedure could
be made available to attorneys at each of the Regional Counsel's local
offices. Finally, Congress has also authorized the United States Patent
and Trademark Office (PTO) to accredit agents and attorneys for
purposes of practice before that agency. Under that authority, the PTO
determined that, among other requirements not relevant to VA's
accreditation program, objective testing would suffice for purposes of
making qualification determinations. We believe that successful
completion of a written examination demonstrates that an agent or
attorney possesses a level of knowledge better than mere evidence of
training or a period of experience. Therefore, proposed Sec. 14.629(b)
would implement a testing requirement that is based upon our experience
in accrediting agents under current procedures and the PTO's experience
in accrediting agents and attorneys under 37 CFR part 11.
In proposed Sec. 14.629(b), VA would also expand its inquiry into
an applicant's background to provide a more complete basis for the
Department's determination of good character and reputation. In
addition, proposed Sec. 14.629(b) would provide specific examples of
conduct that would
[[Page 25932]]
demonstrate a lack of good character and reputation for purposes of
accreditation.
Proposed Sec. 14.629(c) would amend provisions relating to
representation provided by attorneys, law firms, law students and
paralegals to clarify that a claimant must use a VA Form 21-22a to
appoint an accredited attorney. As will be discussed further below, a
VA Form 21-22a, signed by the claimant, is also necessary to authorize
VA to disclose protected claimant information to an agent or attorney.
VA intends to facilitate efficient adjudication of claims through
universal use of this form. VA's field personnel cannot efficiently or
accurately sort through a variety of appointment forms and releases,
many of which would require further legal review to determine whether
VA could lawfully release a claimant's information.
Section 14.630--Authorization for a Particular Claim
Section 5903 authorizes VA to recognize any individual for purposes
of providing representation on one claim, provided that the individual
certifies that he or she will not charge a fee for the representation
and files the appropriate power of attorney. Proposed Sec. 14.630
would clarify that a properly executed VA Form 21-22a is necessary to
allow VA to disclose claimant information to a person providing
representation under the authority of this section. This change is
necessary to comply with 38 CFR part 1, which implements the disclosure
provisions of the Privacy Act, 38 U.S.C. 5701, and 38 U.S.C. 7332. It
would also commit an individual providing representation under this
section to comply with the laws administered by VA and the rules of
conduct in proposed Sec. 14.632. New paragraph (d) would implement
section 5903(b), which authorizes VA to suspend or exclude an
individual providing representation under this section on the same
basis as accredited agents or attorneys.
Section 14.631--Powers of Attorney; Disclosure of Claimant Information
We propose to amend Sec. 14.631(a) to clarify that a properly
executed VA Form 21-22a, signed by the claimant and the accredited
representative, agent, attorney, or individual authorized to provide
representation for a particular claim, is required for purposes of both
representation and VA's disclosure of claimant information to the
individual designated on the form.
Current Sec. 14.631(b), which permits attorneys to submit
declarations of representation on letterhead, would be removed to
reflect Congress' amendment of section 5904 and to comply with the
disclosure provisions in 38 CFR part 1. VA acknowledges that this
change would impose some additional responsibilities in the near-term
for attorneys who use letterhead declarations in their veterans' law
practice. However, the use of a standard authorization form, with
language that VA has approved as legally sufficient, will expedite VA's
correspondence with attorneys and ensure that claimant information is
released only according to law.
Redesignated Sec. 14.631(c) would not include the procedure for an
organization or individual to decline representation, which we propose
to remove consistent with the signature requirement in proposed Sec.
14.631(a). In its place we propose to provide guidance regarding the
circumstances under which an individual or organization may withdraw
from representation and the procedure for withdrawing.
Redesignated Sec. 14.631(f) would clarify that agents and
attorneys may limit the scope of their representation regarding a
particular claim by describing the limitation in writing on the VA Form
21-22a. This clarification is necessary to ensure that claimants and
their agents or attorneys understand the scope of representation.
Section 14.632--Standards of Conduct for Persons Providing
Representation Before the Department
We propose to remove current Sec. 14.632 consistent with our above
discussion of amendments to the introductory text to Sec. 14.629. In
its place, we propose to add new provisions governing the standards of
conduct for accredited representatives, agents, and attorneys as
required by Congress in section 5904(a). In developing the proposed
standards of conduct, we reviewed both the American Bar Association's
Model Rules of Professional Conduct and other Federal agency rules of
practice. We propose to establish general affirmative duties of
honesty, competence, and diligence for all persons providing
representation before VA. The proposed rules would also list specific
conduct and behavior expressly prohibited in representing claimants
before VA. Finally, in addition to the requirement concerning VA's
standards of conduct, the rules would also require attorneys to conform
to the standards of conduct established by the jurisdictions in which
they are admitted to practice. Violation of VA's standards of conduct
or those of the jurisdiction in which an attorney is admitted to
practice, would be a basis for cancellation of accreditation under
proposed 38 CFR 14.633.
Section 14.633--Cancellation of Accreditation of Representatives,
Agents, and Attorneys
Proposed Sec. 14.633(c) would implement sections 5904(b)(6)
through (9) by adding to the list of grounds for suspension or
exclusion of agents or attorneys from further practice before VA.
We propose to further amend Sec. 14.633 to clarify the roles and
responsibilities of VA personnel during cancellation-of-accreditation
proceedings. Currently Sec. 14.633(d) requires the Regional Counsel of
jurisdiction to initiate an inquiry upon the receipt of information
indicating that a representative, agent, or attorney no longer meets
accreditation requirements, has engaged in improper conduct, or has
demonstrated a lack of competence in providing representation. However,
the accreditation program is managed by an Assistant General Counsel at
VA's Central Office, and, generally, allegations of misconduct are
initially directed to the Central Office for evaluation. As a result,
we have determined that it would be more efficient for the Assistant
General Counsel managing the program to handle all inquiries and
forward certain investigative tasks to a Regional Counsel as necessary.
Accordingly, in proposed Sec. 14.633(d), we state that the Assistant
General Counsel of jurisdiction shall conduct the inquiry into
allegations that may warrant suspension or cancellation of
accreditation under Sec. 14.633(b) through (d).
Currently, Sec. 14.633(e) distinguishes representatives from
agents and attorneys in that representatives are immediately suspended
upon notification of the General Counsel's intent to cancel
accreditation. However, section 5901(b)(2) subjects representatives to
suspension and exclusion on the same basis as agents and attorneys.
Because all individuals providing representation for VA claimants are
held to the same standards of conduct, and subject to suspension and
exclusion on the same basis, we propose to amend Sec. 14.633(e) to
provide accredited representatives and individuals providing
representation under Sec. 14.630 with the same procedural rights as
are afforded to accredited agents and attorneys.
Additionally, the process for notifying agents and attorneys of
VA's intent to cancel accreditation in current Sec. 14.633(e) provides
a period of only 10
[[Page 25933]]
days for an agent or attorney to decide whether a hearing is
appropriate or to submit additional evidence and does not require an
agent or attorney to answer VA's notice. In proposed Sec. 14.633(e),
we propose to notify the individual providing representation under
Sec. 14.630, representative, agent or attorney of VA's intent to
cancel accreditation, the right to submit additional evidence, and the
right to request a hearing by certified or registered mail. We would
also require the individual to provide VA with an answer, in oath or
affidavit form or the form specified for unsworn declarations under
penalty of perjury in 28 U.S.C. 1746, responding to VA's notice. The
answer would include a statement of facts that constitute the
individual's defense to VA's reasons for cancellation and would admit
or deny each allegation contained in VA's notice of intent to cancel
accreditation. Failure to deny an allegation would be treated as an
admission of the allegation. Individuals receiving notice of intent to
cancel accreditation would have 30 days from the date the notice was
mailed to provide the answer to VA, submit additional evidence, and
request a hearing on the matter. Any request for a hearing would be
made in the answer. Failure to file an answer or request a hearing
within the time allowed would result in the Assistant General Counsel
closing the evidentiary record at the end of the 30-day period and
forwarding the record and a recommendation to the General Counsel for a
final decision.
Currently, Sec. 14.633(f) through (g) provides that the General
Counsel may cancel an accreditation after notice and opportunity for a
hearing conducted by a hearing officer who is not an employee of the
Office of the Regional Counsel. However, in some cases, the VA Central
Office is a more appropriate forum for the hearing because the evidence
required to conduct a hearing is located at or near the Central Office,
or the events and circumstances providing the basis for the hearing
took place at or near the Central Office. As a result, referral to a
Regional Office for a hearing may unnecessarily delay cancellation
proceedings. In Sec. 14.633(f), we propose to establish an alternate
hearing location at the VA Central Office following the same general
procedure as exists in current rules for a Regional Office hearing with
the exception that the Director of the Compensation and Pension Service
would appoint the hearing officer and the Assistant General Counsel or
the Assistant General Counsel's designee would present the evidence for
VA. In both instances, the General Counsel would make the final
decision on suspension or cancellation of accreditation based on the
recommendation of the Assistant General Counsel.
Current Sec. 14.633(f) does not restrict VA's ability to schedule
a hearing in disaccreditation proceedings. As discussed above, proposed
Sec. 14.633(e) requires individuals served with notice of intent to
cancel accreditation to file an answer with the Office of the General
Counsel within 30 days from the date the notice was mailed. To ensure
that an individual receives adequate notice of a hearing conducted
under Sec. 14.633 and to prevent a hearing from being scheduled during
the 30-day period allowed for an answer, we propose to require that a
hearing officer provide notice of a hearing at least 21 days before the
date of the hearing and to prohibit hearings from being scheduled
during the 30-day period allowed for an answer.
In a proceeding under Sec. 14.633, current Sec. 14.633(f) does
not establish a deadline for the introduction of evidence by VA or by
an individual providing representation under Sec. 14.630,
representative, agent or attorney. Unlike a benefits claim, in a Sec.
14.633 proceeding, the evidence of record associated with a decision to
suspend or cancel accreditation should be sufficiently developed at the
completion of a hearing such that no additional evidence relevant to
the General Counsel's decision is likely to exist, and, as a result,
the record can be closed at the completion of the hearing. Accordingly,
in proposed Sec. 14.633(g), we state that, if an individual has not
provided VA with an answer within 30 days from the date the notice was
mailed, the record will be closed; otherwise the record will be closed
10 days after the completion of the hearing. The procedures in Sec.
14.633(g) are necessary to provide individuals an expeditious decision
on cancellation of their accreditation and to ensure that veterans
receive competent representation.
To maintain the integrity of the record and ensure expeditious
processing, we would also make corresponding technical amendments in
parts 19 and 20 to prohibit the parties from introducing additional
evidence after the record is closed and before the Board of Veterans'
Appeals renders a decision on the matter. A decision of the General
Counsel to close the record in a Sec. 14.633 proceeding at the
completion of a hearing in no way limits the ability of the Board of
Veterans' Appeals to conduct a de novo review of the material issues of
fact and law in the record on appeal or to remand to the General
Counsel under 38 CFR 19.9 for any action essential for a proper
appellate decision.
Under current Sec. 14.633(g), the decision of the General Counsel
to suspend or cancel the accreditation of an individual providing
representation under Sec. 14.630, representative, agent, or attorney
is final. However, the regulation does not prescribe the procedure
required to appeal such a decision. We propose to amend Sec. 14.633(g)
to provide that appeals of a General Counsel decision cancelling
accreditation would be initiated and processed according to the
provisions in 38 CFR parts 19 (subpart B) and 20 (subpart C). Proposed
Sec. 14.633(g) would also clarify that closing the record 30 days
after the date the notice of intent to cancel accreditation was mailed
or 10 days after the completion of the hearing would not affect the
General Counsel's ability to issue a supplemental statement of the case
pursuant to a remand from the Board as provided in Sec. 19.9 of this
title or to correct a deficient statement of the case as provided in
Sec. 19.31 of this title.
In section 5904(a)(4), Congress prohibited VA from recognizing any
agent or attorney suspended or disbarred by any court, bar, or Federal
or State agency to which the individual was admitted to practice and
not subsequently reinstated. Similarly, in section 5904(b)(7), Congress
added as grounds for suspension or exclusion of agents and attorneys
from practice before the Department suspension or disbarment by any
court, bar, or Federal or State agency to which the individual was
admitted to practice and not subsequently reinstated. We interpret
these provisions to reflect Congress' intent that the Office of the
General Counsel should act upon any information that it receives
concerning accredited agents and attorneys who have been barred from
practice before any court, bar, or agency. Further, consistent with
Congress' intent to maintain the integrity of judicial and
administrative proceedings by excluding persons subject to disciplinary
sanctions, we believe it is appropriate for VA to notify courts, bars,
or agencies of VA's disciplinary proceedings. Accordingly, we propose
in Sec. 14.633(h) to provide notice, at the discretion of the General
Counsel, of any suspension or cancellation of VA accreditation to the
courts, bars, agencies, or jurisdictions in which the agent or attorney
is admitted to practice.
[[Page 25934]]
Section 14.636--Payment of Fees for Representation by Agents and
Attorneys in Proceedings Before the Agency of Original Jurisdiction and
Before the Board of Veterans' Appeals
Current 38 CFR 20.609, codified in the Board's Rules of Practice,
governs the payment of fees for representation provided by accredited
agents and attorneys. In section 5904(c)(1), Congress directed that
agents and attorneys may be paid for services provided after a notice
of disagreement is filed in a case, directed that fee agreements shall
be filed with the Secretary rather than with the Board, and authorized
VA to review fee agreements and order a reduction in the fee if it is
found unreasonable or excessive, such decisions being appealable to the
Board. Accordingly, we have determined that the fee provisions in
current Sec. 20.609 are no longer appropriate for inclusion in the
Board's Rules of Practice and should be moved to part 14. We propose to
redesignate Sec. 20.609 as Sec. 14.636, and amend it consistent with
section 5904(c).
Proposed Sec. 14.636(c) would implement section 5904(c)(1) by
providing that agents and attorneys may charge fees for services
rendered on a particular claim or claims only after an agency of
original jurisdiction has rendered a decision on such particular claim
or claims and a notice of disagreement has been filed with respect to
the decision.
Proposed Sec. 14.636(d)(2)(i) would clarify that a ``disinterested
third party'' means an organization, government entity, or person that
will not benefit financially from resolution of a claim. This
clarification is necessary to prevent agents and attorneys from
charging and/or receiving fees for representation provided before a
notice of disagreement is filed in a case from third parties who will
directly benefit from the outcome of a case. We intend to preclude
conflicts of interest that would arise as a result of agents and
attorneys receiving fees from these third parties by proposing, in
Sec. 14.636(g), that fee agreements involving alleged disinterested
third-party payers must identify the relationship between the third-
party payer and the veteran, claimant or appellant.
Proposed Sec. 14.636(g) would establish new requirements for fee
agreements between claimants and agents or attorneys. Agents and
attorneys would be required to file fee agreements with the Office of
the General Counsel in Washington, DC, and clearly specify in the
agreements whether VA is to directly pay agent or attorney fees out of
an award of past-due benefits. Any fee agreement calling for fees
exceeding 20 percent of past-due benefits would not be considered a
direct-pay fee agreement and, as a result, the agent or attorney would
be responsible for collecting any fees for representation from the
claimant without assistance from VA.
Current Sec. 20.609 provides that the Board may review a fee
agreement between a claimant or appellant and an attorney or agent upon
its own motion or that of any party to the agreement and may order a
reduction in the fee called for if it finds that the fee is excessive
or unreasonable. Proposed Sec. 14.636(i) implements section 5904(c) by
shifting the authority to review fee agreements for reasonableness to
the Office of the General Counsel, subject to review by the Board. We
also propose to clarify that, following a decision by the Office of the
General Counsel that the terms of the fee agreement are unreasonable,
the agent or attorney must refund any excess payment to the claimant
unless the agent or attorney files a notice of disagreement concerning
the General Counsel's decision. Such refund must occur within the time
allowed for filing a notice of disagreement.
Current provisions in Sec. 20.609 do not clearly establish a
deadline for the introduction of evidence in a motion for review of a
fee agreement. For the reasons discussed above concerning proceedings
under Sec. 14.633, we propose in Sec. 14.636 to close the record in
proceedings to review fee agreements 15 days after the date on which
the agent or attorney files a response to the motion with the Office of
the General Counsel or 30 days after the moving party served the motion
on the agent or attorney if there is no response. The Assistant General
Counsel will forward the record and a recommendation to the General
Counsel for a final decision. To maintain the integrity of the record,
we would also make corresponding technical amendments in parts 19 and
20 to prohibit the parties from introducing additional evidence after
the record is closed and before the Board of Veterans' Appeals renders
a decision on the matter. A decision of the General Counsel to close
the record in a fee review proceeding in no way limits the ability of
the Board to conduct a de novo review of the material issues of fact
and law in the record on appeal or to remand to the General Counsel
under 38 CFR 19.9 for any other action essential for a proper appellate
decision.
Provisions in current 38 CFR part 3 provide that the amount of
compensation or pension paid to incarcerated veterans shall be reduced.
Provisions in current 38 CFR part 1 provide that a debt owed to VA
resulting from participation in a benefits program may be collected
through administrative offset. Current Sec. 20.609 states that VA's
payment of fees out of past-due benefits is to be paid out of a cash
award to the claimant. We propose to clarify in Sec. 14.636(h)(3)(iv)
that, under current law, the amount of fees paid to an agent or
attorney representing a claimant shall be based upon the amount of
past-due benefits actually paid to the claimant after all applicable
reductions.
In proposed Sec. 14.636(h), we would implement section 5904(a)(6),
which provides that VA may collect an assessment out of the fees paid
directly to agents or attorneys from past-due benefits. Such an
assessment would be equal to five percent of the amount of the fee
required to be paid to the agent or attorney, not to exceed $100 for
each such payment.
Section 14.637--Payment of the Expenses of Agents and Attorneys in
Proceedings Before the Agency of Original Jurisdiction and Before the
Board of Veterans' Appeals
We propose to redesignate and amend current Sec. 20.610 governing
payment of expenses to agents and attorneys as Sec. 14.637 for the
same reasons as discussed above concerning current Sec. 20.609.
Current provisions in Sec. 20.610 do not clearly establish a
deadline for the introduction of evidence in a motion for review of
expenses. For the reasons discussed above concerning proceedings under
Sec. 14.633, we propose in Sec. 14.637 to close the record in
proceedings to review expenses 15 days after the date on which the
agent or attorney files a response to the motion with the Office of the
General Counsel or 30 days after the moving party served the motion on
the agent or attorney if there is no response. The Assistant General
Counsel will forward the record and a recommendation to the General
Counsel for a final decision. To maintain the integrity of the record,
we would also make corresponding technical amendments in parts 19 and
20 to prohibit the parties from introducing additional evidence after
the record is closed and before the Board of Veterans' Appeals renders
a decision on the matter. A decision of the General Counsel to close
the record in a review of expenses in no way limits the ability of the
Board to conduct a de novo review of the material issues of fact and
law in the record on appeal or to remand to the General Counsel under
38
[[Page 25935]]
CFR 19.9 for any other action essential for a proper appellate
decision.
Paperwork Reduction Act
In accordance with section 3507(d) of the Paperwork Reduction Act
of 1995 (44 U.S.C. 3501 et seq.), the information collection
requirements included in this proposed regulation are revisions of
existing collections under Office of Management and Budget (OMB)
Control No. 2900-0321, which pertains to the appointment of an
individual as a claimant's representative, and OMB Control No. 2900-
0605, which pertains to the application for accreditation as a claims
agent.
We note that the proposed rules would affect two other collections
of information. In proposed Sec. 14.629(b), the appeal to the General
Counsel of a decision by the Assistant General Counsel to deny an
application for accreditation would involve a new collection of
information; however, under the current regulations VA denies less than
ten applications every year, which is outside the scope of the
Paperwork Reduction Act. See 5 CFR 1320.3(c)(4). In proposed Sec.
14.633, the General Counsel's decision to cancel accreditation is
appealable to the Board. The Board currently maintains a collection of
information under OMB Control No. 2900-0085 pertaining to appeals. In
the last three years, accreditation cancellation actions have resulted
in three appeals to the Board. Based on the infrequent nature of such
appeals, a revision of the Board's existing collection of information
is unwarranted under the Paperwork Reduction Act.
Comments on the information collections included in this proposed
rule should be submitted to the Office of Management and Budget,
Attention: Desk Officer for the Department of Veterans Affairs, Office
of Information and Regulatory Affairs, Washington, DC 20503, with
copies sent by mail or hand delivery to the Director, Regulations
Management (00REG), Department of Veterans Affairs, 810 Vermont Avenue,
NW., Room 1068, Washington, DC 20420; fax to (202) 273-9026; e-mail
through https://www.Regulations.gov. Comments should indicate that they
are submitted in response to ``RIN 2900-AM62,'' and must be received on
or before June 6, 2007.
Comments by the public on proposed collections of information will
help VA in--
Evaluating whether the proposed collections of information are
necessary for the proper performance of the functions of the
Department, including whether the information will have practical
utility;
Evaluating the accuracy of the Department's estimate of the burden
of the proposed collections of information, including the validity of
the methodology and assumptions used; and
Enhancing the quality, usefulness, and clarity of the information
to be collected; and Minimizing the burden of the collections of
information on those who are to respond, including through the use of
appropriate automated, electronic, mechanical, or other technological
collection techniques or other forms of information technology, e.g.,
permitting electronic submission of responses.
OMB assigns control numbers to collections of information it
approves. VA may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid OMB control number.
Title: Accreditation of Service Organization Representatives and
Agents.
Summary of collection of information: Section 14.629(b)--Under this
section, VA requires individuals seeking accreditation to establish
their good character, reputation, and qualifications to represent
claimants before the Department. VA proposes to require attorneys to
file with the Office of the General Counsel VA Form 21a, on which they
would provide information relevant to establishing their good
character, reputation, and qualifications for representing claimants.
After an affirmative determination of character and fitness, VA
proposes to require attorneys to demonstrate experience and training in
veterans benefits law and procedure by successfully passing a written
examination with a score of 75 percent or more. To initially
demonstrate fitness for representation and annually thereafter, VA
proposes to require agents and attorneys to provide information about
any court, bar, or Federal or State agency to which the agent or
attorney is admitted to practice or otherwise authorized to appear.
Additionally, attorneys shall annually provide VA with a certification
of good standing for every jurisdiction admitted.
Section 14.631(a)--Under this section, VA requires claimants to
identify to VA the individual acting on their behalf in the
preparation, presentation, and prosecution of claims before the
Department. VA proposes to require all persons providing representation
before the Department to sign this form to indicate acceptance of
appointment of representation, and proposes to require agents and
attorneys to indicate on the form whether the agent or attorney desires
to limit the scope of their representation with this claimant to a
particular claim and, if so, to identify the limits of such
representation.
Description of need for information and proposed use of
information: The collection of information is necessary to ensure that
claimants for VA benefits have responsible, qualified representation in
the preparation, presentation, and prosecution of claims. VA will use
this information to determine whether particular individuals are
qualified to represent claimants before VA and to ensure that claimants
obtain representation and understand the limits of such representation.
Description of likely respondents: Individuals applying for
accreditation as agents and attorneys to provide representation before
the Department; individuals accepting appointment for purposes of
representation before the Department.
Estimated number of respondents: For applications for accreditation
under 38 CFR 14.629(b), in addition to the 20 applications we normally
receive from prospective agents in a given year, at a minimum, we
anticipate receiving 117 responses from attorneys seeking accreditation
in 2007. This number (117) represents the number of attorneys who filed
fee agreements with the Board under the predecessor law. For
individuals accepting appointment for purposes of representation under
38 CFR 14.631(a), we anticipate receiving a signature from each person
accepting appointment for purposes of representation. Because each
accredited service organization representative, agent, and attorney
normally represents more than one claimant, we initially estimate 703
respondents (agents and attorneys) will indicate acceptance for
purposes of representing an estimated 6,400 claimants before the
Department.
It is important to note that our estimated number of respondents
for collections of information under both 38 CFR 14.629(a) and
14.631(b) reflects data relating to representation under prior law. We
anticipate that the number of respondents will increase slightly in
2007 and to a greater extent in future years based upon increased
opportunities for paid agent and attorney representation, but we
currently lack the information necessary to develop a reasonably
accurate estimate. We may revise our estimated number of respondents
based on comments received during the applicable public comment period.
[[Page 25936]]
Estimated frequency of responses: For applications for
accreditation under 38 CFR 14.629(b), once with the initial application
for accreditation, and annually thereafter for accredited agents and
attorneys. For individuals accepting appointment for purposes of
representation under 38 CFR 14.631(a), once for each case.
Estimated average burden per response: For applications for
accreditation under 38 CFR 14.629(b), 45 minutes. For individuals
accepting appointment for purposes of representation under 38 CFR
14.631(a), 5 minutes.
Estimated total annual reporting burden: For applications for
accreditation under 38 CFR 14.629(b), 102 hours in 2007. For
individuals accepting appointment for purposes of representation under
38 CFR 14.631(a), 533 hours in 2007.
Regulatory Flexibility Act
The Secretary hereby certifies that this proposed rule would not
have a significant economic impact on a substantial number of small
entities as they are defined in the Regulatory Flexibility Act, 5
U.S.C. 601 et seq. At a minimum, this proposed rule would affect the
117 attorneys who filed fee agreements with the Board under the
predecessor law and the 47 agents currently accredited by VA. However,
it would not have a significant economic impact on these individuals
because it would only impose accreditation requirements the costs of
which would not be significant. Therefore, pursuant to 5 U.S.C. 605(b),
this proposed amendment is exempt from the initial and final regulatory
flexibility analysis requirements of sections 603 and 604.
Executive Order 12866
Executive Order 12866 directs agencies to assess all costs and
benefits of available regulatory alternatives and, when regulation is
necessary, to select regulatory approaches that maximize net benefits
(including potential economic, environmental, public health and safety,
and other advantages; distributive impacts; and equity). The Executive
Order classifies a ``significant regulatory action,'' requiring review
by the Office of Management and Budget (OMB) unless OMB waives such
review, as any regulatory action that is likely to result in a rule
that may: (1) Have an annual effect on the economy of $100 million or
more or adversely affect in a material way the economy, a sector of the
economy, productivity, competition, jobs, the environment, public
health or safety, or State, local, or tribal governments or
communities; (2) create a serious inconsistency or otherwise interfere
with an action taken or planned by another agency; (3) materially alter
the budgetary impact of entitlements, grants, user fees, or loan
programs or the rights and obligations of recipients thereof; or (4)
raise novel legal or policy issues arising out of legal mandates, the
President's priorities, or the principles set forth in the Executive
Order. VA has examined the economic, legal, and policy implications of
this proposed rule and has concluded that it is a significant
regulatory action under Executive Order 12866.
Unfunded Mandates
The Unfunded Mandates Reform Act of 1995 requires, at 2 U.S.C.
1532, that agencies prepare an assessment of anticipated costs and
benefits before issuing any rule that may result in the expenditure by
State, local, and tribal governments, in the aggregate, or by the
private sector, of $100 million or more (adjusted annually for
inflation) in any year. This final rule would have no such effect on
State, local, and tribal governments, or on the private sector.
Catalog of Federal Domestic Assistance Numbers and Titles
There are no Federal Domestic Assistance programs associated with
this proposed rule.
List of Subjects
38 CFR Part 1
Administrative practice and procedure, Archives and records,
Cemeteries, Claims, Courts, Crime, Flags, Freedom of information,
Government contracts, Government employees, Government property,
Infants and children, Inventions and patents, Parking, Penalties,
Privacy, Reporting and recordkeeping requirements, Seals and insignia,
Security measures, Wages.
38 CFR Part 14
Administrative practice and procedure, Claims, Courts, Foreign
relations, Government employees, Lawyers, Legal services, Organization
and functions (Government agencies), Reporting and recordkeeping
requirements, Surety bonds, Trusts and trustees, Veterans.
38 CFR Parts 19 and 20
Administrative practice and procedure, Claims, Veterans.
Approved: March 23, 2007.
Gordon H. Mansfield,
Deputy Secretary of Veterans Affairs.
For the reasons set forth in the preamble, the Department of
Veterans Affairs proposes to amend 38 CFR parts 1, 14, 19 and 20 as
follows:
PART 14--LEGAL SERVICES, GENERAL COUNSEL, AND MISCELLANEOUS CLAIMS
1. The authority citation for part 14 continues to read as follows:
Authority: 5 U.S.C. 301; 28 U.S.C. 2671-2680; 38 U.S.C. 501(a),
512, 515, 5502, 5902-5905; 28 CFR part 14, appendix to part 14,
unless otherwise noted.
2. Redesignate Sec. Sec. 14.640 through 14.643 as Sec. Sec. 1.600
through 1.603 respectively.
3. Revise Sec. 14.626 to read as follows:
Sec. 14.626 Purpose.
The purpose of the regulation of representatives, agents,
attorneys, and individuals is to ensure that claimants for Department
of Veterans Affairs (VA) benefits have responsible, qualified
representation in the preparation, presentation, and prosecution of
claims for veterans' benefits.
(Authority: 38 U.S.C. 501(a), 5902, 5903, 5904)
4. Amend Sec. 14.627 by:
a. Revising the introductory text.
b. Revising paragraph (a).
c. Redesignating paragraphs (b) through (l) and (m) and (n) as
paragraphs (c) through (m) and (p) and (q), respectively.
d. Adding new paragraphs (b), (n), and (o).
e. Revising newly redesignated paragraphs (d), (e), (g), (l), and
(m).
The revisions read as follows:
Sec. 14.627 Definitions.
As used in regulations on representation of VA claimants:
(a) Accreditation means recognition by VA of representatives,
attorneys, and agents to represent claimants.
(b) Agency of original jurisdiction means the VA activity or
administration that made the initial determination on a claim or
matter, including the proceedings before the General Counsel under part
14 of this chapter to suspend or cancel accreditation or to review fee
agreements and expenses for reasonableness.
* * * * *
(d) Attorney means a member in good standing of a State bar who has
met the standards and qualifications in Sec. 14.629(b).
(e) Benefit means any payment, service, commodity, function, or
status, entitlement to which is determined under laws administered by
the VA pertaining to veterans, dependents, and survivors.
* * * * *
[[Page 25937]]
(g) Claim means application made under title 38 U.S.C., and
implementing directives, for entitlement to VA benefits, reinstatement,
continuation, or increase of benefits, or the defense of a proposed
agency adverse action concerning benefits.
* * * * *
(l) Recognition means certification by VA of organizations to
represent claimants.
(m) Representative means a person who has been recommended by a
recognized organization and accredited by VA.
(n) Representation means the acts associated with the preparation,
presentation, and prosecution of claims under laws administered by VA
for a claimant as defined in paragraph (h) of this section.
Representation includes but is not limited to counseling on veterans
benefits, gathering information necessary to file a claim for benefits,
preparing claim forms, submitting claim information to VA, and
communicating with VA on behalf of a claimant.
(o) Service means the delivery of a motion, response, or reply to a
person or entity to which it is directed. Proof of service consists of
a statement by the person who made service certifying (1) the date and
manner of service, (2) the names of the persons served, and (3) the
addresses of the place of delivery. For service by mail, proof of
service shall include the date and manner by which the document was
mailed.
* * * * *
5. Amend Sec. 14.629 by:
a. Revising the introductory text.
b. In paragraph (a)(1), removing ``the Department of Veterans
Affairs, and adding, in its place, ``VA''.
c. Revising paragraph (b) heading.
d. Redesignating paragraph (b)(2) as (b)(6), and paragraph (b)(1)
as new paragraph (b)(2).
e. Adding a new paragraph (b)(1).
f. Revising newly redesignated paragraph (b)(2) introductory text
and paragraph (b)(2)(i).
g. Redesignating paragraphs (b)(2)(vii) and (viii) as paragraphs
(b)(2)(viii) and (ix), respectively.
h. Adding a new paragraph (b)(2)(vii).
i. Adding new paragraphs (b)(2)(x), (b)(3), (b)(4), and (b)(5).
j. Revising newly redesignated paragraph (b)(6).
k. Revising paragraph (c) heading.
l. Revising paragraphs (c)(1) and (c)(3).
m. Revising the note following paragraph (c)(4).
The additions and revisions read as follows:
Sec. 14.629 Requirements for accreditation of service organization
representatives; agents; and attorneys.
The Assistant General Counsel of jurisdiction will conduct an
inquiry and make an initial determination regarding any question
relating to the qualifications of a prospective service organization
representative, agent, or attorney. If the Assistant General Counsel
determines that the prospective service organization representative,
agent, or attorney meets the requirements for accreditation in
paragraphs (a) or (b) of this section, notification of accreditation
will be issued by the Assistant General Counsel or the Assistant
General Counsel's designee and will constitute authority to prepare,
present, and prosecute claims before an agency of original jurisdiction
or the Board of Veterans' Appeals. If the Assistant General Counsel
determines that the prospective representative, agent, or attorney does
not meet the requirements for accreditation, notification will be
issued by the Assistant General Counsel concerning the reasons for
disapproval, an opportunity to submit additional information, and any
restrictions on further application for accreditation. The
determination of the Assistant General Counsel regarding the
qualifications of a prospective service organization representative,
agent, or attorney may be appealed by the applicant to the General
Counsel. Appeals must be in writing and filed with the Office of the
General Counsel (022D), 810 Vermont Avenue, NW., Washington, DC 20420,
not later than 30 days from the date on which the Assistant General
Counsel's decision was mailed. In deciding the appeal, the General
Counsel's decision shall be limited to the evidence of record before
the Assistant General Counsel. A decision of the General Counsel is a
final agency decision not subject to appeal.
* * * * *
(b) Accreditation of Agents and Attorneys. (1) No individual may
provide representation to claimants before the Department as an agent
or attorney unless he or she has first been accredited by VA for such
purpose. The accreditation process consists of a character and fitness
determination, and after an affirmative determination of character and
fitness, a written examination.
(2) An individual desiring accreditation as an agent or attorney
must establish that he or she is of good character and reputation, is
qualified to render valuable assistance to claimants, and is otherwise
competent to advise and assist claimants in the preparation,
presentation, and prosecution of their claim(s) before the Department.
An individual desiring accreditation as an agent or attorney must file
a completed application (VA Form 21a) with the Office of the General
Counsel (022D), 810 Vermont Avenue, NW., Washington, DC 20420, on which
the applicant submits the following:
(i) His or her full name and home and business addresses;
* * * * *
(vii) Information concerning the applicant's level of education and
academic history;
* * * * *
(ix) Information relevant to whether the applicant has any physical
limitations that would interfere with the completion of a comprehensive
written examination administered under the supervision of a VA Regional
Counsel; and
(x) Certification that the applicant has satisfied the
qualifications and standards required for accreditation as prescribed
by VA in this section, and that the applicant will abide by the
standards of conduct prescribed by VA in section 14.632 of this part.
(3) Evidence showing lack of good character and reputation
includes, but is not limited to, one or more of the following:
Conviction of a felony, conviction of a misdemeanor involving fraud,
bribery, deceit, theft, or misappropriation; suspension or disbarment
from a court, bar, or Federal or State agency on ethical grounds; or
resignation from admission to a court, bar, or Federal or State agency
while under investigation to avoid sanction.
(4) As a further condition of initial accreditation and annually
thereafter, each person seeking accreditation as an agent or attorney
shall submit to VA information about any court, bar, or Federal or
State agency to which the agent or attorney is admitted to practice or
otherwise authorized to appear. Applicants shall provide identification
numbers and membership information for each jurisdiction in which the
applicant is admitted and a certification that the agent or attorney is
in good standing in every jurisdiction in which admitted.
(5) VA will not accredit an individual as an agent or attorney if
the individual has been suspended by any court, bar, or Federal or
State agency in which the individual was previously admitted and not
subsequently reinstated.
(6) After an affirmative determination of character and fitness for
practice before the Department, applicants must achieve a score of 75
percent or more on
[[Page 25938]]
a written examination administered by VA as a prerequisite to
accreditation. No applicant shall be allowed to sit for the examination
more than twice in any 6-month period.
(c) Representation by Attorneys, Law Firms, Law Students and
Paralegals. (1) After accreditation by the General Counsel, an attorney
may represent a claimant upon submission of a VA Form 21-22a,
(Appointment of Attorney or Agent as Claimant's Representative).
* * * * *
(3) A legal intern, law student, or paralegal may not be
independently accredited to represent claimants under this paragraph. A
legal intern, law student, or certified paralegal may assist in the
preparation, presentation, or prosecution of a claim, under the direct
supervision of an attorney of record designated under Sec. 14.631(a),
if the claimant's written consent is furnished to VA. Such consent must
specifically state that participation in all aspects of the claim by a
legal intern, law student, or paralegal furnishing written
authorization from the attorney of record is authorized. In addition,
suitable authorization for access to the claimant's records must be
provided in order for such an individual to participate. The
supervising attorney must be present at any hearing in which a legal
intern, law student, or paralegal participates. The written consent
must include the name of the veteran, or the name of the appellant if
other than the veteran (e.g., a veteran's survivor, a guardian, or a
fiduciary appointed to receive VA benefits on an individual's behalf);
the applicable VA file number; the name of the attorney-at-law; the
consent of the appellant for the use of the services of legal interns,
law students, or paralegals and for such individuals to have access to
applicable VA records; and the names of the legal interns, law
students, or paralegals who will be assisting in the case. The signed
consent must be submitted to the agency of original jurisdiction and
maintained in the claimant's file. In the case of appeals before the
Board in Washington, DC, the signed consent must be submitted to:
Director, Management and Administration (01E), Board of Veterans'
Appeals, 810 Vermont Avenue, NW., Washington, DC 20420. In the case of
hearings before a Member or Members of the Board at VA field
facilities, the consent must be presented to the presiding Member of
the hearing as noted in paragraph (d).
* * * * *
Note to Sec. 14.629: A legal intern, law student, paralegal, or
veterans service organization support-staff person, working under
the supervision of an individual designated under Sec. 14.631(a) as
the claimant's representative, attorney, or agent, may qualify for
read-only access to pertinent Veterans Benefits Administration
automated claims records as described in Sec. Sec. 1.600 through
Sec. 1.603 in part 1 of this chapter.
* * * * *
6. Amend Sec. 14.630 by:
a. Revising paragraph (a).
b. Revising paragraph (b)(1) introductory text.
c. Adding paragraphs (c) and (d) immediately preceding the
authority citation at the end of the section.
The revisions and additions read as follows:
Sec. 14.630 Authorization for a particular claim.
(a) Any person may be authorized to prepare, present, and prosecute
one claim. A power of attorney executed on VA Form 21-22a (Appointment
of Attorney or Agent as Claimant's Representative), and a statement
signed by the person and the claimant that no compensation will be
charged or paid for the services, shall be filed with the agency of
original jurisdiction where the claim is presented. The power of
attorney identifies to VA the claimant's appointment of representation
and authorizes VA's disclosure of information to the person
representing the claimant.
(b) * * * (1) The number of accredited representatives, agents, and
attorneys operating in the claimant's geographic region;
* * * * *
(c) Persons providing representation under this section must comply
with the laws administered by VA and with the regulations governing
practice before VA including the rules of conduct in Sec. 14.632 of
this part.
(d) Persons providing representation under this section are subject
to suspension and or exclusion from representation of claimants before
VA on the same grounds as apply to representatives, agents, and
attorneys in Sec. 14.633 of this part.
* * * * *
7. Amend Sec. 14.631 by:
a. Revising the section heading.
b. Revising paragraph (a) introductory text.
c. Adding paragraph (a)(1)(iv).
d. In paragraph (a)(2), removing ``Department of Veterans Affairs''
and adding, in its place, ``VA''.
e. Removing paragraph (b).
f. Redesignating paragraphs (c) through (g) as paragraphs (b)
through (f).
g. Revising newly redesignated paragraph (c).
h. In newly redesignated paragraph (e)(1), removing ``the
Department of Veterans Affairs'' and add, in its place, ``VA''.
i. Revising newly redesignated paragraph (f).
The revisions and addition read as follows:
Sec. 14.631 Powers of attorney; disclosure of claimant information.
(a) A power of attorney, executed on either VA Form 21-22
(Appointment of Veterans Service Organization as Claimant's
Representative) or VA Form 21-22a (Appointment of Attorney or Agent as