Agency Information Collection Activities: Proposed Collection; Comment Request, 14605-14606 [E7-5619]

Download as PDF 14605 Federal Register / Vol. 72, No. 59 / Wednesday, March 28, 2007 / Notices Freedom of Information Act (5 U.S.C. 552, and Section 103.11(b), CBP regulations (19 CFR 103.11(b)), between the hours of 9 a.m. and 4:30 p.m. on regular business days at the Bureau of Customs and Border Protection, Office of Regulations and Rulings, Trade and Commercial Regulations Branch, 799 9th Street, NW., 5th Floor, Washington, DC. Arrangements to inspect submitted comments should be made in advance by calling Joseph Clark at (202) 572– 8768. Authority This notice is published in accordance with section 175.21(a), CBP Regulations (19 CFR 175.21(a)) and 19 U.S.C. 1516. Dated: March 23, 2007. W. Ralph Basham, Commissioner, Bureau of Customs and Border Protection. [FR Doc. E7–5712 Filed 3–27–07; 8:45 am] BILLING CODE 9111–14–P DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency Agency Information Collection Activities: Proposed Collection; Comment Request Federal Emergency Management Agency, DHS. AGENCY: Collection of Information Notice and request for comments. ACTION: The Federal Emergency Management Agency (FEMA), as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on a proposed revised information collection. In accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning the revised collection of information, which is necessary for assessment and improvement of the delivery of disaster assistance. The forms serve as survey tools used to evaluate customer perceptions of effectiveness, timeliness and satisfaction with initial, continuing and final delivery of disaster-related assistance. SUMMARY: This collection is in accordance with Executive Order 12862 requiring all Federal agencies to survey customers to determine the kind and quality of services they want and their level of satisfaction with existing services. The Government Performance and Results Act (GPRA) requires agencies to set missions and goals and measure performance against them. FEMA will fulfill these requirements by collecting customer service and program information through surveys of the Recovery Division’s external customers. SUPPLEMENTARY INFORMATION: Title: Federal Emergency Management Agency (FEMA) Individual Assistance Customer Satisfaction Surveys. Type of Information Collection: Revision of a currently approved collection. OMB Number: 1660–0036. Form Numbers: FEMA Form 90–147, Registration Intake Survey; FEMA Form 90–148, Helpline Survey; FEMA Form 90–149, Program Effectiveness & Recovery Survey; FEMA Form 90–150, Internet On-Line Registration Phone Survey; FEMA Form 90–151, Internet Applicant Inquiry/Update Phone Survey; Moderator’s Guide for Focus Group. Abstract: Federal agencies are required to survey their customers to determine the kind and quality of services customers want and their level of satisfaction with existing services. FEMA Managers use the survey results to measure program performance against standards for performance and customer service; measure achievement of GPRA and strategic planning objectives; and generally gauge and make improvements to disaster services that increase customer satisfaction and program effectiveness. Affected Public: Individuals and households, businesses or other forprofit, not-for-profit institutions. Estimated Total Annual Hour Burden: 8,791.75 hours. No. of respondents Frequency of responses Hour burden per response (hours) Annual responses Total annual hour burden (hours) (A) Project/activity (B) (C) (D)=(A×B) (E)=(C×D) 8,855 8,855 1 1 0.25 0.25 8,855 8,855 2,213.75 2,213.75 8,832 2,990 2,875 1 1 1 0.25 0.25 0.25 8,832 2,990 2,875 2,208 747.50 718.75 Surveys subtotal ......................................................... ........................ ........................ .......................... 32,407 8,101.75 Focus Group held in person annually ............................... Focus Group One-on-One In Depth Interviews ................. Focus Group On-Line Time Extended In Depth Interviews ............................................................................... Focus Group Quantitative Design Validation .................... 120 24 1 1 2.5 .75 120 24 300 18 24 1,200 1 1 3 .25 24 1,200 72 300 Focus groups subtotal ................................................ ........................ ........................ .......................... 1,368 690 Total ..................................................................... sroberts on PROD1PC70 with NOTICES Registration Intake Survey (RI)—Phone ........................... Helpline Survey (HL)—Phone ............................................ Program Effectiveness & Recovery Survey (PE&R)— Phone ............................................................................. Internet—On Line Registration Survey—Phone ................ Internet—Applicant Inquiry/Update Survey—Phone .......... ........................ ........................ .......................... 33,775 8,791.75 Estimated Cost: There is no expected cost to the respondents. The estimated annual cost to the Federal Government is $1,908,207.47. VerDate Aug<31>2005 17:09 Mar 27, 2007 Jkt 211001 Comments: Written comments are solicited to (a) Evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall PO 00000 Frm 00091 Fmt 4703 Sfmt 4703 have practical utility; (b) evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; E:\FR\FM\28MRN1.SGM 28MRN1 14606 Federal Register / Vol. 72, No. 59 / Wednesday, March 28, 2007 / Notices (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Comments must be submitted on or before May 29, 2007. ADDRESSES: Interested persons should submit written comments to Chief, Records Management and Privacy, Information Resources Management Branch, Information Technology Services Division, Federal Emergency Management Agency, 500 C Street, SW., Room 609, Washington, DC 20472. FOR FURTHER INFORMATION CONTACT: Contact Maggie Billing, Program Analyst, Customer Satisfaction Analysis Section, Texas National Processing Service Center, Recovery Division, FEMA at (940) 891–8709 or maggie.billing@dhs.gov for additional information. You may contact the Records Management Branch for copies of the proposed collection of information at facsimile number (202) 646–3347 or e-mail address: FEMAInformation-Collections@dhs.gov. Dated: March 15, 2007. John A. Sharetts-Sullivan, Chief, Records Management and Privacy, Information Resources Management Branch, Information Technology Services Division, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. E7–5619 Filed 3–27–07; 8:45 am] BILLING CODE 9110–10–P HUD’s Web site at https:// www5.hud.gov:63001/po/i/icbts/ collectionsearch.cfm. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5117–N–27] This notice informs the public that the Department of Housing and Urban Development has submitted to OMB a request for approval of the information collection described below. This notice is soliciting comments from members of the public and affecting agencies concerning the proposed collection of information to: (1) Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond; including through the use of appropriate automated collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. This notice also lists the following information: Title of Proposal: Comprehensive Needs Assessment (CNA). OMB Approval Number: 2502–0505. Form Numbers: HUD–96001, HUD– 96002, HUD–96003. Description of the Need for the Information and its Proposed Use: The Comprehensive Needs Assessment is a description of current and future resources and needs of certain multifamily housing projects. Owners and non-profit entities submit the information. Frequency of Submission: On occasion, Annually, Other Once to comply with statute. SUPPLEMENTARY INFORMATION: Notice of Submission of Proposed Information Collection to OMB; Comprehensive Needs Assessment (CNA) Office of the Chief Information Officer, HUD. ACTION: Notice. AGENCY: SUMMARY: The proposed information collection requirement described below has been submitted to the Office of Management and Budget (OMB) for review, as required by the Paperwork Reduction Act. The Department is soliciting public comments on the subject proposal. The Comprehensive Needs Assessment is a description of current and future resources and needs of certain multifamily housing projects. Owners and non-profit entities submit the information. DATES: Comments Due Date: April 27, 2007. ADDRESSES: Interested persons are invited to submit comments regarding this proposal. Comments should refer to the proposal by name and/or OMB approval Number (2502–0505) and should be sent to: HUD Desk Officer, Office of Management and Budget, New Executive Office Building, Washington, DC 20503; fax: 202–395–6974. FOR FURTHER INFORMATION CONTACT: Lillian Deitzer, Departmental Reports Management Officer, QDAM, Department of Housing and Urban Development, 451 Seventh Street, SW., Washington, DC 20410; e-mail Lillian_L._Deitzer@HUD.gov or telephone (202) 708–2374. This is not a toll-free number. Copies of available documents submitted to OMB may be obtained from Ms. Deitzer or from Number of respondents Annual responses 940,032 0.5 Reporting Burden .............................................................................. sroberts on PROD1PC70 with NOTICES Total Estimated Burden Hours: 19,022. Status: Extension of a currently approved collection. Authority: Section 3507 of the Paperwork Reduction Act of 1995, 44 U.S.C. 35, as amended. Dated: March 21, 2007. Lillian L. Dietzer, Departmental Paperwork Reduction Act Officer, Office of the Chief Information Officer. [FR Doc. E7–5623 Filed 3–27–07; 8:45 am] BILLING CODE 4210–67–P Hours per response × = .40 Burden hours 19,022 DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5117–N–28] Notice of Submission of Proposed Information Collection to OMB; FHA TOTAL Mortgage Scorecard Office of the Chief Information Officer, HUD. ACTION: Notice. AGENCY: VerDate Aug<31>2005 17:09 Mar 27, 2007 Jkt 211001 PO 00000 Frm 00092 Fmt 4703 Sfmt 4703 E:\FR\FM\28MRN1.SGM 28MRN1

Agencies

[Federal Register Volume 72, Number 59 (Wednesday, March 28, 2007)]
[Notices]
[Pages 14605-14606]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E7-5619]


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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: Federal Emergency Management Agency, DHS.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Federal Emergency Management Agency (FEMA), as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public and other Federal agencies to take this opportunity 
to comment on a proposed revised information collection. In accordance 
with the Paperwork Reduction Act of 1995, this notice seeks comments 
concerning the revised collection of information, which is necessary 
for assessment and improvement of the delivery of disaster assistance. 
The forms serve as survey tools used to evaluate customer perceptions 
of effectiveness, timeliness and satisfaction with initial, continuing 
and final delivery of disaster-related assistance.

SUPPLEMENTARY INFORMATION: This collection is in accordance with 
Executive Order 12862 requiring all Federal agencies to survey 
customers to determine the kind and quality of services they want and 
their level of satisfaction with existing services. The Government 
Performance and Results Act (GPRA) requires agencies to set missions 
and goals and measure performance against them. FEMA will fulfill these 
requirements by collecting customer service and program information 
through surveys of the Recovery Division's external customers.

Collection of Information

    Title: Federal Emergency Management Agency (FEMA) Individual 
Assistance Customer Satisfaction Surveys.
    Type of Information Collection: Revision of a currently approved 
collection.
    OMB Number: 1660-0036.
    Form Numbers: FEMA Form 90-147, Registration Intake Survey; FEMA 
Form 90-148, Helpline Survey; FEMA Form 90-149, Program Effectiveness & 
Recovery Survey; FEMA Form 90-150, Internet On-Line Registration Phone 
Survey; FEMA Form 90-151, Internet Applicant Inquiry/Update Phone 
Survey; Moderator's Guide for Focus Group.
    Abstract: Federal agencies are required to survey their customers 
to determine the kind and quality of services customers want and their 
level of satisfaction with existing services. FEMA Managers use the 
survey results to measure program performance against standards for 
performance and customer service; measure achievement of GPRA and 
strategic planning objectives; and generally gauge and make 
improvements to disaster services that increase customer satisfaction 
and program effectiveness.
    Affected Public: Individuals and households, businesses or other 
for-profit, not-for-profit institutions.
    Estimated Total Annual Hour Burden: 8,791.75 hours.

----------------------------------------------------------------------------------------------------------------
                                                                    Hour burden                    Total annual
        Project/activity              No. of       Frequency of    per response       Annual        hour burden
                                    respondents      responses        (hours)        responses        (hours)
                                             (A)             (B)          (C)          (D)=(AxB)       (E)=(CxD)
----------------------------------------------------------------------------------------------------------------
Registration Intake Survey (RI)--          8,855               1            0.25           8,855        2,213.75
 Phone..........................
Helpline Survey (HL)--Phone.....           8,855               1            0.25           8,855        2,213.75
Program Effectiveness & Recovery           8,832               1            0.25           8,832           2,208
 Survey (PE&R)--Phone...........
Internet--On Line Registration             2,990               1            0.25           2,990          747.50
 Survey--Phone..................
Internet--Applicant Inquiry/               2,875               1            0.25           2,875          718.75
 Update Survey--Phone...........
                                 -------------------------------------------------------------------------------
    Surveys subtotal............  ..............  ..............  ..............          32,407        8,101.75
----------------------------------------------------------------------------------------------------------------
Focus Group held in person                   120               1            2.5              120             300
 annually.......................
Focus Group One-on-One In Depth               24               1             .75              24              18
 Interviews.....................
Focus Group On-Line Time                      24               1            3                 24              72
 Extended In Depth Interviews...
Focus Group Quantitative Design            1,200               1             .25           1,200             300
 Validation.....................
                                 -------------------------------------------------------------------------------
    Focus groups subtotal.......  ..............  ..............  ..............           1,368             690
                                 -------------------------------------------------------------------------------
        Total...................  ..............  ..............  ..............          33,775        8,791.75
----------------------------------------------------------------------------------------------------------------

    Estimated Cost: There is no expected cost to the respondents. The 
estimated annual cost to the Federal Government is $1,908,207.47.
    Comments: Written comments are solicited to (a) Evaluate whether 
the proposed data collection is necessary for the proper performance of 
the agency, including whether the information shall have practical 
utility; (b) evaluate the accuracy of the agency's estimate of the 
burden of the proposed collection of information, including the 
validity of the methodology and assumptions used;

[[Page 14606]]

(c) enhance the quality, utility, and clarity of the information to be 
collected; and (d) minimize the burden of the collection of information 
on those who are to respond, including through the use of appropriate 
automated, electronic, mechanical, or other technological collection 
techniques or other forms of information technology, e.g., permitting 
electronic submission of responses. Comments must be submitted on or 
before May 29, 2007.
ADDRESSES:
    Interested persons should submit written comments to Chief, Records 
Management and Privacy, Information Resources Management Branch, 
Information Technology Services Division, Federal Emergency Management 
Agency, 500 C Street, SW., Room 609, Washington, DC 20472.

FOR FURTHER INFORMATION CONTACT: Contact Maggie Billing, Program 
Analyst, Customer Satisfaction Analysis Section, Texas National 
Processing Service Center, Recovery Division, FEMA at (940) 891-8709 or 
maggie.billing@dhs.gov for additional information. You may contact the 
Records Management Branch for copies of the proposed collection of 
information at facsimile number (202) 646-3347 or e-mail address: FEMA-
Information-Collections@dhs.gov.

    Dated: March 15, 2007.
John A. Sharetts-Sullivan,
Chief, Records Management and Privacy, Information Resources Management 
Branch, Information Technology Services Division, Federal Emergency 
Management Agency, Department of Homeland Security.
[FR Doc. E7-5619 Filed 3-27-07; 8:45 am]
BILLING CODE 9110-10-P
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