Medicare and Medicaid Programs; Programs of All-Inclusive Care for the Elderly (PACE); Program Revisions, 71244-71337 [E6-20544]
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DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
42 CFR Parts 460, 462, 466, 473, and
476
[CMS–1201–F]
RIN 0938–AN83
Medicare and Medicaid Programs;
Programs of All-Inclusive Care for the
Elderly (PACE); Program Revisions
Centers for Medicare &
Medicaid Services (CMS), HHS.
ACTION: Final rule.
AGENCY:
This rule finalizes the interim
final rule with comment period
published in the Federal Register
November 24, 1999 (64 FR 66234) and
the interim final rule with comment
period published in the Federal
Register on October 1, 2002 (67 FR
61496). The November 1999 interim
final rule implemented sections 4801
through 4803 of the Balanced Budget
Act of 1997 (Pub. L. 105–33) and
established requirements for Programs
of All-inclusive Care for the Elderly
(PACE) under the Medicare and
Medicaid programs. The interim final
rule with comment period published on
October 1, 2002 (67 FR 61496)
implemented section 903 of the
Medicare, Medicaid, and SCHIP
Benefits Improvement and Protection
Act of 2000 (BIPA) (Pub. L. 106–554).
DATES: Effective Date: These regulations
are effective on January 8, 2007.
FOR FURTHER INFORMATION CONTACT: Jana
Petze, (410) 786–4533, or Carrie Smith,
for State technical assistance, (410) 786–
4485.
SUPPLEMENTARY INFORMATION:
SUMMARY:
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Table of Contents
I. Background
A. Program Description
B. Legislative History
1. Demonstration Project
2. Balanced Budget Act (BBA) of 1997
(Pub. L. 105–33)
a. Use of the PACE Protocol
b. Consultation With States
c. Consultation With State Agency on
Aging
d. State Medicaid Plan Requirement
e. Interaction with Medicare + Choice
(Now Medicare Advantage)
f. Flexibility Under the BBA
3. The Medicare, Medicaid, and SCHIP
Benefits Improvement and Protection
Act of 2000 (BIPA)
a. Background
b. Contracting for IDT Members and
Administrative Staff
c. Contracting With Another Entity to
Furnish PACE Center Services
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d. Oversight of Direct Patient Care Services
e. Waiver Process
4. Medicare Prescription Drug
Improvement and Modernization Act of
2003, (MMA)
II. Analysis of Public Comments
A. Summary of Comments on the 1999
Interim Final Rule
B. Summary of Comments on the 2002
Interim Final Rule
III. Provisions of the 1999 Interim Final Rule
With Comment and the 2002 Interim
Final Rule With Comment, Analysis of
and Response to Public Comments and
Final Rule Actions
IV. Provisions of the Final Rule
V. Collection of Information Requirements
VI. Regulatory Impact Statement
Regulation Text
Addendum—PACE Protocol (1999)
ACRONYMS for the PACE Final Rule
ADLs Activities of Daily Living
BBA Balanced Budget Act of 1997
BIPA Medicare, Medicaid and SCHIP
Benefits Improvement and Protection
Act of 2000
CAP Corrective Action Plan
CBRR Consumer Bill of Rights and
Responsibilities
CMS Centers for Medicare & Medicaid
Services
COBRA Consolidated Omnibus Budget
Reconciliation Act of 1985
COP Condition of Participation
CHSPR Center for Health Services and
Policy Research
CMS–HCC CMS Hierarchical
Conditions Category
ESRD End-Stage Renal Disease
FFP Federal Financial Participation
HOS Health Outcomes Survey
HPMS Health Plan Management
System
IDT Interdisciplinary Team
IRE Independent Review Entity
LCS Life Safety Code
MA Medicare Advantage (formerly
Medicare + Choice(M + C))
MA–PDP Medicare Advantage—
Prescription Drug Plan
M + C Medicare + Choice (now
Medicare Advantage (MA))
MMA Medicare Prescription Drug
Improvement andModernization Act
of 2003
NF Nursing Facility
NPA National PACE Association
OBCQI Outcome-Based Continuous
Quality Improvement
PACE Programs of All-inclusive Care
for the Elderly
PCA Personal Care Attendant
PCP Primary Care Physician
PHS PACE Health Survey
PO PACE Organization
QAPI Quality Assessment and
Performance Improvement
RAI Request for Additional
Information
SAA State Administering Agency
PO 00000
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SFH
SPA
SSA
State Fair Hearing
State Plan Amendment
Social Security Administration
Requirements for Issuance of
Regulations
Section 902 of the Medicare
Prescription Drug, Improvement, and
Modernization Act of 2003 (MMA) (Pub.
L. 108–173 enacted on December 8,
2003, amended section 1871(a) of the
Social Security Act (the Act)) requires
the Secretary, in consultation with the
Director of the Office of Management
and Budget, to establish and publish
timelines for the publication of
Medicare final regulations based on the
previous publication of a Medicare
proposed or interim final regulation.
Section 902 of the MMA states that the
timelines for these regulations may vary
among different regulations but shall
not exceed 3 years after publication of
the preceding proposed or interim final
regulation except under exceptional
circumstances. Section 902 also directs
the Secretary to establish an appropriate
period for finalizing those interim final
regulations that were published before
the enactment of MMA on December 8,
2003. Pursuant to this requirement, we
published a notice in the Federal
Register (69 FR 78442) establishing a
publication deadline of 3 years from
MMA enactment, that is December 8,
2006, for finalizing interim final rules
published prior to MMA enactment.
This final rule finalizes provisions set
forth in the November 24, 1999 and
October 1, 2002 interim final rules with
comment. These interim final
regulations will be finalized within the
3-year period after MMA enactment that
was established under section of the
MMA 902. Therefore, we believe that
this final rule is in accordance with the
Congress’ intent to ensure timely
publication of final regulations.
I. Background
A. Program Description
The Program of All-inclusive Care for
the Elderly (PACE) program is a unique
model of managed care service delivery
for the frail community-dwelling
elderly, most of whom are dually
eligible for Medicare and Medicaid
benefits, and all of whom are assessed
as being eligible for nursing home
placement according to the standards
established by their respective States.
B. Legislative History
1. Demonstration Project
Section 603(c) of the Social Security
Amendments of 1983 (Pub. L. 98–21), as
extended by section 9220 of the
Consolidated Omnibus Budget
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Reconciliation Act of 1985 (COBRA)
(Pub. L. 99–272) authorized the original
demonstration PACE program for On
Lok Senior Health Services (On Lok) in
San Francisco. Section 9412(b) of Pub.
L. 99–509, the Omnibus Budget
Reconciliation Act of 1986 (OBRA,
1986), authorized us to conduct a PACE
demonstration program to determine
whether the model of care developed by
On Lok could be replicated across the
country. The number of sites was
originally limited to 10, but the
Omnibus Budget Reconciliation Act of
l990 (Pub. L. 101–508) authorized an
increase to 15 PACE demonstration
programs.
The PACE model of care includes as
core services the provision of adult day
health care and interdisciplinary team
(IDT) care management, through which
access to and allocation of all health
services is managed. Physician,
therapeutic, ancillary, and social
support services are furnished in the
participant’s residence or on-site at a
PACE center. Hospital, nursing home,
home health, and other specialized
services are generally furnished under
contract. Financing of the PACE
demonstration model was accomplished
through prospective capitation of both
Medicare and Medicaid. PACE
demonstration programs had been
permitted by section 4118(g) of Pub. L.
100–203 (OBRA 1987) to assume full
financial risk progressively over the
initial three years. As such authority
was removed by section 4803(b)(1)(B) of
the Balanced Budget Act of 1997 (BBA)
(Pub. L. 105–33), PACE demonstration
programs approved after August 5, 1997
had to assume full financial risk at startup.
The PACE demonstration program
was operated under a Protocol
established and published by On Lok,
Inc. on April 4, 1995.
2. Balanced Budget Act of 1997 (BBA)
(Pub. L. 105–33)
The BBA built on the success of the
PACE demonstration program. Section
4801 of the BBA, authorized coverage of
PACE under the Medicare program. It
amended title XVIII of the Act by adding
section 1894, which addresses Medicare
payments and coverage of benefits
under PACE. Section 4802 of the BBA
authorized the establishment of PACE as
a State option under Medicaid. It
amended title XIX of the Act by adding
section 1934, which directly parallels
the provisions of section 1894. Section
4803 of the BBA addresses
implementation of PACE under both
Medicare and Medicaid, the effective
date, timely issuance of regulations,
priority and special consideration in
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processing applications, and transition
from PACE demonstration program
status.
As directed by section 4803 of BBA,
we published an interim final rule on
November 24, 1999, permitting entities
to establish and operate PACE programs
under section 1894 and 1934 of the Act
(64 FR 66234).
The 1999 interim final rule was a
comprehensive rule that addressed
eligibility, administrative requirements,
application procedures, services,
payment, participant rights, and quality
assurance.
a. Use of the PACE Protocol
Throughout the 1999 interim final
rule, when we referred to ‘‘the Protocol’’
we meant the PACE Protocol, as
published by On Lok, Inc., the parent
company of On Lok Senior Health
Services. A copy of the Protocol was
included as an attachment to the 1999
interim final rule with comment period.
We were directed by sections
1894(f)(2) and 1934(f)(2) of the Act to
incorporate into regulation the
requirements applied to PACE
demonstration programs under the
Protocol, to the extent consistent with
the provisions of sections 1894 and
1934 of the Act. We also were
authorized to modify or waive certain
provisions of the Protocol in the
development of the regulation, if the
modification or waiver were not
inconsistent with and would not impair
the essential elements, objectives, and
requirements of sections 1894 and 1934
of the Act.
b. Consultation With States
Sections 4801 and 4802 of Pub. L.
105–33 clearly dictate a cooperative
relationship between the Secretary and
the States in the development,
implementation and administration of
the PACE program. In order to fulfill
these requirements, we utilized the
American Public Human Services
(formerly, the American Public Welfare
Association) as the conduit to solicit
States for volunteers to consult with
CMS staff. The participating State staff
members represented States with a
range of PACE experience. Each State
staff volunteer selected a specific target
area to provide information.
In order to efficiently and effectively
obtain a large amount of feedback in a
short period of time, CMS staff arranged
a series of conference calls to discuss a
wide range of issues pertaining to PACE
including requirements on the
application process, enrollment, and
payment and related financial data
collection. Each subject area discussion
included CMS staff and two to three
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State representatives. The feedback
obtained during these meetings was an
invaluable source of information in
understanding State operational
concerns and in constructing the
regulation. We believed that this
approach would minimize operational
barriers that are frequently inherent
when new programs are initiated. For
this reason, CMS continues to regularly
consult and receive feedback from
States regarding PACE policy by means
of teleconferences and forums.
c. Consultation With State Agency on
Aging
Under the Older Americans Act, State
Agencies on Aging were charged with
the responsibility of promoting
comprehensive and coordinated service
systems for older persons in their States.
Consistent with this responsibility, State
Agencies on Aging oversee important
programs for home and communitybased services which are funded
through title III of the Older Americans
Act, State revenues, and the Medicaid
home and community-based waiver
program.
The State agencies also implement
and oversee important planning,
referral, case management, and quality
assurance functions. In addition, State
agencies are responsible for
administering the State Long Term Care
Ombudsman Program through which
service quality in nursing homes and
board and care homes are monitored in
every State.
Each State agency that administers the
PACE program should regularly consult
with their respective State Agency on
Aging in order to avoid service
duplication in the PACE service areas
and to assure the delivery and quality of
services to PACE participants. In our
1999 interim final rule, we indicated we
were considering the extent to which
the State Long Term Care Ombudsman
Program would be useful in promoting
the rights of PACE participants and in
monitoring the quality of care provided
by PACE organizations (POs). We
received a number of comments on this
issue that we discuss in Subpart G
‘‘Participant Rights’’ of this final rule.
d. State Medicaid Plan Requirement
The State Medicaid plan is a
comprehensive written statement
submitted by the State and approved by
CMS describing the nature and scope of
the Medicaid program and giving
assurance that the Medicaid program
will be administered according to
Federal law and policy. The State plan
preprint sets forth the scope of the
Medicaid program, including groups
covered, services furnished, and
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payment policy. When a State
completes a new State plan preprint
page because of changes in its Medicaid
program (called a ‘‘State plan
amendment (SPA)’’), the preprint page
must be approved by CMS in order for
the State to receive Federal matching
funds.
Section 1905(a)(26) of the Act, as
added by section 4802(a)(1) of the BBA,
provided authority for States to elect
PACE as an optional Medicaid benefit.
The State plan electing the optional
PACE program must be approved before
CMS and the State enter into a program
agreement with a PO. To aid States in
modifying their State plans, the CMS
Center for Medicaid and State
Operations developed an interim State
plan preprint for PACE. A State
Medicaid letter dated March 23, 1998,
provided information and guidance to
State Medicaid agencies on how to
satisfy the State plan amendment
requirement. Additional directions for
completing the State plan amendment
were provided in a State Medicaid
Director letter that was issued
November 9, 2000. The most current
version of the State Plan preprint is
available on the CMS PACE homepage,
https://www.cms.hhs.gov/PACE/
04_InformationforStateAgencies.asp.
e. Interaction With Medicare+Choice
(Now Medicare Advantage)
The BBA also established the
Medicare+Choice (M+C) program,
which expanded the health care options
available to Medicare beneficiaries.
Under the M+C program, beneficiaries
could elect to receive Medicare benefits
through enrollment in one of several
private health plan choices beyond the
original (fee-for-service) Medicare
program or choose a plan previously
available through managed care
organizations under section 1876 of the
Act.
The BBA set forth the requirements
for M+C organizations in a new Part C
of title XVIII of the Act. The interim
final rule that implemented the M+C
program was published June 26, 1998
(63 FR 34968). The final regulation
addressing comments was published on
February 17, 1999 (64 FR 7968).
Significant changes were made to the
M+C program by the Medicare
Prescription Drug, Improvement, and
Modernization Act of 2003 (MMA) (Pub.
L. 108–173, enacted on December 8,
2003). The two final regulations that
implemented the MMA were published
January 28, 2005 (70 FR 4194 and 4588).
The first regulation established the
Medicare Prescription Drug Benefit or
Medicare Part D and the second
regulation established the Medicare
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Advantage (MA) program which
replaced the M+C program.
In this final rule, we are finalizing our
regulations that implement the PACE
provisions of the BBA and BIPA
statutes. We are limiting our discussion
of the effects of MMA provisions to
those issues that have been addressed in
other MMA rulemaking. We think our
regulations on Part D and MA provide
sufficient and appropriate guidance to
all affected entities, including POs.
However, we believe it is essential to
highlight the impact of MMA,
particularly with respect to how
Medicare Part D relates to a PO.
Specifically, the MMA provides that
POs electing to provide Part D coverage
to their enrollees shall be treated in a
manner similar to Medicare Advantage
Prescription Drug Plans (MA–PDPs). A
more detailed discussion of the relevant
MMA provisions is provided later in
this section.
Although the PACE program has
certain fundamental similarities to M+C
(now MA), PACE is not a M+C plan. The
BBA established separate and distinct
requirements for the PACE program.
PACE is similar to some M+C options in
these ways: it is capitated; it is riskbased; it provides managed care; and it
is an elective option. However, PACE
differs significantly from M+C plans in
other ways such as: it is not available
nationwide (only in a limited number of
sites); statutory waivers expand the
scope of Medicare covered services; it is
not available to all beneficiaries (only to
a defined subset of frail elderly); and it
is a joint Medicare/Medicaid program.
However, the BBA directed us to
consider some of the requirements
established for the M+C program as we
developed regulations for POs in certain
areas common to both programs, for
example, beneficiary protections,
payment rates, and sanctions.
f. Flexibility Under the BBA
As noted above, the PACE
demonstration program was operated
pursuant to a Protocol developed by On
Lok, Inc. The Protocol provided
authority for CMS and the State
Administering Agency (SAA) (that is,
the State Agency designated to
administer the PACE program) to waive
specific requirements of the Protocol, if,
in their judgment, the following criteria
were met:
• The intent of the requirements was
met by the proposed alternative and
• Safe and quality care would be
provided.
In addition, written requests for waivers
were required to be approved by CMS
and the SAA before implementation of
the proposed alternative.
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Flexibility was limited to the
requirements in the section on service
coverage and arrangement. That section
includes the following requirements:
• POs must provide all Medicare and
Medicaid services and provide care 7
days per week, 365 days per year;
• A listing of required and excluded
services and minimum services;
• Each participant be assigned to an
IDT;
• The composition and duties of the
IDT;
• The assessment and reassessment
requirements.
Flexibility was not authorized for
other sections of the Protocol, such as
participant rights, enrollment and
disenrollment, and administration.
Sections 1894(f)(2)(B) and
1934(f)(2)(B) of the Act give the
Secretary the authority to waive
regulatory provisions as follows:
In order to provide for reasonable
flexibility in adapting the PACE service
delivery model to the needs of particular
organizations (such as those in rural areas or
those that may determine it appropriate to
use non-staff physicians according to State
licensing law requirements) * * * the
Secretary (in close consultation with State
administering agencies) may modify or waive
provisions of the PACE protocol as long as
the modification or waiver is consistent with
and would not impair the essential elements,
objectives, and requirements of this section
* * *.
The statute also specifies the
following essential elements that may
not be waived:
• The focus on frail elderly qualifying
individuals who require the level of care
provided in a nursing facility.
• The delivery of comprehensive,
integrated acute and long-term care
services.
• The multidisciplinary team
approach to care management and
service delivery.
• Capitated, integrated financing that
allows the provider to pool payments
received from public and private
programs and individuals.
• The assumption by the provider of
full financial risk.
To implement sections 1894(f)(2)(B)
and 1934(f)(2)(B) of the Act, in the 1999
interim final rule, we identified specific
waivers that were intended to encourage
the development of PACE programs in
rural and Tribal areas. The waivers
included the following three
requirements:
• A prohibition on members of the
governing body and their family
members from having a direct or
indirect interest in contracts with the
organization (see § 460.68(c));
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• A requirement that members of the
IDT primarily serve PACE participants
(see § 460.102(g)); and
• A requirement that the primary care
physician (PCP) must be employed by
the PO (see § 460.102(g)).
The regulation included specific
criteria for each waiver related to
whether the PO’s service area is rural or
Tribal, the accessibility of individuals
who meet the three regulatory
requirements listed above, and a
requirement that the proposed
alternative does not adversely affect the
availability or quality of care furnished
to PACE participants.
Our rationale for this initial, limited
view of the flexibility provision was
based on our belief that all PACE
demonstration programs were in
compliance with the Protocol,
necessitating only minor changes in
their operations to meet the PACE
regulatory requirements. Our intention
was to allow some flexibility to promote
PACE in rural and Tribal areas while
maintaining consistency of the
requirements for other PACE programs.
We intended to provide more flexibility
to all POs once we had gained sufficient
experience in administering the PACE
program.
However, after publication of the 1999
interim final rule, we learned that
although the early PACE demonstration
programs initially complied with the
Protocol, most of them modified the
Protocol requirements as they
expanded, using the flexibility
authorized in the Protocol. While many
of these modifications were related to
the allowable areas of service coverage
and arrangement provisions, many
others were not authorized by the
flexibility clause in the Protocol.
Furthermore, many of the later PACE
demonstration programs also
inappropriately exercised the flexibility
clause in the Protocol, especially with
regard to direct employment of staff.
Finally, very few of the waivers were
requested in writing or approved by
CMS or the SAA before implementation.
We subsequently revised our
regulations on the waiver process in
response to comments on the 1999
interim final rule and in accordance
with the requirements of section 903 of
the Medicare, Medicaid, and SCHIP
Benefits Improvement and Protection
Act of 2000 (BIPA) (Pub. L. 106–554,
enacted on December 21, 2000), as
discussed below. A detailed discussion
of waivers and the waiver process is
located in section III, subpart B of this
final rule.
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3. The Medicare, Medicaid, and SCHIP
Benefits Improvement and Protection
Act of 2000 (BIPA)
a. Background
BIPA modified the PACE program in
the following three ways:
• Section 901 extended the transition
period for the PACE demonstration
programs to allow an additional year for
these organizations to transition to the
permanent PACE program.
• Section 902 gave the Secretary the
authority to grandfather in the
modifications these programs had
implemented as of July 1, 2000. This
provision allowed the PACE
demonstration programs to continue
program modifications they had
implemented and avoid disruptions in
participant care where these
modifications were determined to be
consistent with the PACE model. These
sections were implemented
administratively.
• Section 903 specifically addressed
flexibility in exercising the waiver
authority provided under sections
1894(f)(2)(B) and 1934(f)(2)(B) of the
Act. It authorized CMS to modify or
waive PACE regulatory provisions in a
manner that responds promptly to the
needs of POs relating to the areas of
employment and the use of communitybased PCPs. Section 903 of BIPA also
established a 90-day review period for
waiver requests. As the flexibility
language is part of the statutory section
dealing with regulations (sections
1894(f) and 1934(f) of the Act), we
believed it was intended that waiver
requirements be incorporated into the
PACE regulations. In order to
implement section 903 of BIPA, we
published the 2002 PACE interim final
rule.
b. Contracting for IDT Members and
Administrative Staff
In the 2002 interim final rule, we
amended the PACE regulations to
replace the term ‘‘multidisciplinary’’
with ‘‘interdisciplinary’’ to more
accurately reflect the interactive and
collaborative approach of the PACE care
team.
In the 2002 interim final rule, we
responded to public comments
regarding flexibility, including
comments on § 460.102(f) of the 1999
interim final rule, which required that
the PACE IDT members be employees of
the PO or PACE center. In the 2002
interim final rule, we deleted
§ 460.102(f) and revised § 460.60 to
allow the PO to employ or contract with
the program director and the medical
director. We also added requirements at
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§ 460.70 that must be met when the PO
is contracting for services.
A more detailed discussion of
§ 460.60 and § 460.70 is located in
section III, subpart E of this final rule.
c. Contracting With Another Entity To
Furnish PACE Center Services
After publication of the 1999 interim
final rule, we learned that in 1995, On
Lok, Inc. had changed the Protocol to
reflect a contractual arrangement they
entered into with another organization
to provide all PACE center services.
Under this arrangement, the IDT was
employed and managed by the
contracting organization but On Lok
retained responsibility for all care
provided to and all risk entailed in
meeting the healthcare needs of the
participants attending the center.
Through this contractual relationship,
On Lok was able to expand PACE
services within their service area. As
this approach was reflected in the PACE
Protocol, we amended the PACE
regulations in the 2002 interim final
rule to allow POs to provide PACE
center services through contractual
arrangements. We also revised § 460.70
to identify the criteria that a PO must
meet to contract out PACE center
services. A more detailed discussion of
§ 460.70 is located in section at IV.B. of
this final rule.
d. Oversight of Direct Patient Care
Services
As discussed above, in the 2002
interim final rule, we revised the
requirements of the 1999 interim final
rule to allow for the contracting of IDT
members, program director, medical
director, and all PACE center services.
For this reason, we believed it was
essential to establish oversight criteria
that POs must implement for all
employees and contracted staff who
furnish direct patient care. This was
accomplished with the addition of
§ 460.71. A more detailed description of
§ 460.71 is located in section IV, subpart
E of this final rule.
e. Waiver Process
To implement section 903 of BIPA,
we established a process for submission
and approval of waiver requests. The
2002 interim final rule amended the
1999 interim final rule by adding
§ 460.26, which specifies the
requirements for submission and
evaluation of waiver requests and
§ 460.28, which addresses requirements
related to CMS review of waiver
requests. In the 2002 interim final rule,
we also removed the restrictive waiver
provisions for rural and Tribal
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organizations that were included in the
1999 interim final rule.
A more detailed description of
§ 460.26 and § 460.28 is located in
section III, subpart B of this final rule.
4. Medicare Prescription Drug
Improvement and Modernization Act of
2003 (MMA)
On December 8, 2003, the Congress
enacted the MMA of 2003 (Pub. L. 108–
173). Several sections of the MMA
impact POs. Most notably, section 101
of the MMA affected the way in which
POs are paid for providing certain
outpatient prescription drugs to any Part
D eligible participant. As specified in
sections 1894 and 1934 of the Act, POs
shall provide all medically necessary
services including prescription drugs,
without any limitation or condition as
to amount, duration, or scope and
without application of deductibles, copayments, coinsurance, or other cost
sharing that would otherwise apply
under Medicare or Medicaid. Up until
January 1, 2006, payment for drugs
covered under Medicare parts A and B
was included in the monthly Medicare
capitation rate paid to POs for Medicare
beneficiaries, while payment for
outpatient prescription drugs was
included in the monthly Medicaid
capitation rate paid to POs for Medicaid
recipients, or as a portion of the amount
equal to the Medicaid premium paid by
non-Medicaid recipients.
Consequently, in order for POs to
continue to meet the statutory
requirement of providing prescription
drug coverage to their enrollees, and to
ensure that they receive adequate
payment for the provision of Part D
drugs, beginning January 1, 2006, POs
could begin to offer qualified
prescription drug coverage to their
enrollees who are Part D eligible
individuals. The MMA did not impact
the manner in which POs are paid for
the provision of outpatient prescription
drugs to non-part D eligible PACE
participants.
Section 1860D–21(f) of the Act, added
by section 101 of the MMA, provides
that POs may elect to provide qualified
prescription drug coverage to enrollees
who are Part D eligible individuals.
This section also provides that in the
case of a PACE program that elects to
provide qualified Part D prescription
drug coverage, the requirements under
Part D apply to the provision of such
coverage in a manner that is similar to
the manner in which those requirements
apply to the provision of such coverage
under an MA–PD local plan. However,
because we did not believe that
Congress intended for the MMA to alter
the way in which PACE services,
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including outpatient prescription drugs
are provided to PACE enrollees, we
indicated in the final rule that
implements Part D (70 FR 4194) that
POs would not be deemed to be MA–PD
local plans, but rather, would be treated
in a manner similar to an MA–PD local
plan for purposes of payment under Part
D. We stated that this approach is
consistent with section 1894(d)(1) of the
Act, which provides that payments will
be made to POs ‘‘in the same manner
and from the same sources’’ as
payments are made to a MA
organization.
The MMA allows CMS the flexibility
to deem POs as MA–PD plans or to treat
POs that elect to provide qualified drug
coverage in a manner similar to MA–PD
plans. Due to inconsistencies in the
PACE and MMA statutes, we chose to
treat POs in a similar manner as MA–
PD plans avoiding conflicting
requirements. The requirements that
apply to POs that elect to provide
qualified prescription drug coverage to
Part D eligible enrollees are set forth in
subpart T of the preamble to the Part D
final rule (70 FR 4194). To the extent
that we need to address additional
issues regarding Part D as it applies to
POs, we will do so in a future
rulemaking.
In addition, section 236 of the MMA
amended the Act to extend to POs the
existing statutory Medicare and
Medicaid balance billing protections
that had previously applied to POs
under PACE demonstration program
authority. Specifically, provisions of the
Act that limit balance billing against
MA organizations by non-contract
physicians, providers of service, and
other entities with respect to services
covered under title XVIII now include
PACE providers. Similarly, Medicaid
billing limitations specified in the Act
now apply to providers participating
under the State plan under title XIX that
do not have a contract or other
agreement with a PACE provider. Both
MMA provisions apply to services
furnished on or after January 1, 2004.
Section 301 of the MMA amends the
Medicare Secondary Payer (MSP)
provisions in section 1862(b) of the Act.
These amendments clarify the
obligations of primary plans and
primary payers, the nature of the
insurance arrangements subject to the
MSP rules, the circumstances under
which Medicare may make conditional
payments, and the obligations of
primary payers to reimburse Medicare.
To implement section 301 of the MMA,
we issued an interim final rule with
comment period (71 FR 9466),
published on February 24, 2006,
revising our MSP regulations at part
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411. Our PACE regulations at
§ 460.180(d) specify that Medicare does
not pay for PACE services to the extent
that Medicare is not the primary payer
under part 411. The MSP interim final
rule establishes our current policies
regarding the obligations of other
payers. If there are any provisions
specific to PACE organizations that
result from issuance of the final MSP
rule, we will address those provisions in
a future PACE rulemaking.
Finally, as discussed above, under the
rulemaking requirements of section 902
of the MMA and our notice in the
Federal Register on December 30, 2004
(69 FR 78442), interim final regulations
issued before enactment of MMA on
December 8, 2003 must be finalized
within 3 years of the date of enactment
or the regulations shall not continue in
effect. This rule finalizes both the PACE
interim final rule with comment period
published in the Federal Register
November 24, 1999 (64 FR 66234) and
the PACE interim final rule with
comment period published in the
Federal Register on October 1, 2002 (67
FR 61496).
II. Analysis of and Response to Public
Comments
This final rule responds to public
comments received on both the
November 24, 1999 interim final rule
with comment (64 FR 66234) and the
October 1, 2002 interim final rule with
comment (67 FR 61496).
A. Summary of Comments on the 1999
Interim Final Rule
We received 34 items of
correspondence containing more than
500 specific comments on the 1999
interim final rule. In this document, we
will refer to this regulation as the 1999
interim final rule. Commenters included
representatives of professional
associations, State and county
governments, PACE demonstration
programs, potential PACE programs,
various health care providers, and
advocacy organizations.
Consistent with the scope of the 1999
interim final rule, most of the
commenters addressed multiple issues,
often in great detail. Some commenters
expressed concerns about Medicare and
Medicaid issues that do not pertain to
the PACE program.
Numerous commenters disapproved
of the limited flexibility provided in the
regulation, stating that the regulation
restricts programs from developing
innovatively and responsively to
participant preferences, community
needs, and the healthcare marketplace.
They asked for operational and service
delivery flexibility, while permitting
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liberal exceptions for established
programs that have proven success in
furnishing the PACE benefit.
Commenters also noted the regulatory
language was too prescriptive in several
key areas (personnel qualifications) and
too vague in others (Medicare ratesetting), saying that prescriptive
language also reduces flexibility in
organizational design and limits
innovative strategies for service
delivery.
Commenters indicated that the
application of M+C requirements was
often made without considering the
differences between the PACE program
and M+C plans and that the differences
between PACE and nursing facilities
should be recognized in the final
requirements.
In addition, commenters indicated
that the numerous written notices
required by the 1999 interim final rule
were unduly burdensome.
Comments also indicated that in some
instances requirements from other
programs (for example, the Outcome
Assessment Information Set (OASIS) for
home health agencies) have been
applied to PACE, thereby disregarding
the differences between the programs
and adding the burden of information
collection.
Finally, commenters opposed the
prescriptive language that they thought
limited State discretion and usurped
traditional State regulatory activities
rather than optimizing the opportunity
to encourage cooperation with the
States. We respond to the particular
comments as they relate to specific
provisions discussed in section III of
this final rule.
Listed below are the six areas of the
1999 interim final rule that generated
the most concern:
Subpart D: Sanctions, Enforcement
Actions and Termination including civil
money penalties;
Subpart E: PACE Administrative
Requirements including organizational
structure, personnel qualifications,
contracted services and marketing;
Subpart F: PACE Services including
the interdisciplinary team and
participant assessment;
Subpart G: Participant Rights
including the appeals process;
Subpart I: Participant Enrollment and
Disenrollment which includes eligibility
to enroll, enrollment process,
continuation of enrollment, and
involuntary disenrollment;
Subpart J: Payment including
Medicare payment.
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B. Summary of Comments on the 2002
Interim Final Rule
We received 4 letters of public
comment on the October 1, 2002 interim
final rule (67 FR 61496) containing more
than 17 specific comments. Commenters
included representatives of professional
associations, a State government, and an
advocacy organization. In this
document, we will refer to this
regulation as the 2002 interim final rule.
Commenters expressed opposing
opinions on the flexibility permitted in
the 2002 interim final rule. In general,
commenters expressed concerns about
flexibility related to all aspects of the
program, including waivers and the
waiver process, contracted services
including staff and contractors, and
oversight of direct participant care.
Listed below are the three areas that
generated the most concern:
Subpart B: PO Application and
Waiver Process;
Subpart D: Sanctions, Enforcement
Actions and Termination;
Subpart E: Administrative
Requirements.
III. Provisions of the 1999 Interim Final
Rule With Comment and the 2002
Interim Final Rule With Comment,
Analysis of and Responses to
Comments and Final Rule Actions
The purpose of this final rule is to
respond to public comments and
finalize the regulations established in
the 1999 and 2002 interim final rules.
Below we will list each PACE
regulation, note any comments and
responses, and then note our final
action.
Subpart A—Basis, Scope, and Purpose
This subpart provides the basis for
this regulation, the scope and purpose,
and defines terms specific to the PACE
benefit.
Section 460.2
Basis
As stated in the 1999 interim final
rule, the regulations set forth in 42 CFR
part 460 are based on Sections 1894,
1905(a), and 1934 of the Act. Section
1894 of the Act authorizes Medicare
payments to and coverage of benefits
under PACE. Sections 1905(a) and 1934
of the Act authorize the establishment of
PACE as an option under the State
Medicaid plan to provide for Medicaid
coverage of services furnished by the
PACE program.
No comments were received on this
section.
Final rule actions:
This final rule will finalize § 460.2 as
published in the 1999 interim final rule.
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71249
Section 460.4 Scope and Purpose
We stated in the 1999 interim final
rule that the purpose of the regulation
was to set forth the requirements that an
entity must meet in order to be
approved as a PO under Medicare and
Medicaid. It also sets forth how
individuals may qualify to enroll in
PACE, how Medicare and Medicaid
payment will be made for PACE
services, provisions for Federal and
State monitoring of PACE programs, and
procedures for sanctions and
termination.
We stated the purpose of a PACE
program is to provide pre-paid,
capitated, comprehensive health care
services that are designed to:
• Enhance the quality of life and
autonomy for frail, older adults;
• Maximize dignity of and respect for
older adults;
• Enable frail, older adults to live in
their homes and in the community as
long as medically and socially feasible;
and
• Preserve and support the older
adult’s family unit.
This philosophy is based on Part I,
section A, of the Protocol. Adopting a
mission or philosophy statement that
includes these elements indicates that
an entity is guided by a set of values that
influence its structure, planning, and
day-to-day operations that is consistent
with the purpose of PACE.
No comments were received on this
section.
Final rule actions:
This final rule will finalize § 460.4 as
published in the 1999 interim final rule.
Section 460.6 Definitions
This section of the 1999 interim final
rule included the following definitions
based on those in sections 1894(a) and
1934(a) of the Act and other terms
determined necessary by CMS.
Contract year means the term of a
PACE program agreement, which is a
calendar year, except that a PO’s initial
contract year may be from 12 to 23
months, as determined by CMS.
Medicare beneficiary means an
individual who is entitled to Medicare
Part A benefits or enrolled under
Medicare Part B, or both.
Medicaid participant means an
individual determined eligible for
Medicaid who is enrolled in a PACE
program.
Medicare participant means a
Medicare beneficiary who is enrolled in
a PACE program.
PACE stands for Programs of Allinclusive Care for the Elderly.
PACE center means a facility operated
by a PO where primary care is furnished
to participants.
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PACE organization (PO) means an
entity that has in effect a PACE program
agreement to operate a PACE program
under this part.
PACE program agreement means an
agreement between a PO, CMS, and the
State administering agency for the
operation of a PACE program.
Participant means an individual who
is enrolled in a PACE program.
Services include both items and
services.
State administering agency means the
State agency responsible for
administering the PACE program
agreement.
Trial period means the first 3 contract
years in which a PO operates under a
PACE program agreement, including
any contract year during which the
entity operated under a PACE
demonstration program.
In developing the definition of PACE
organization, we explained in the 1999
interim final rule that sections
1894(a)(3) and 1934(a)(3) of the Act
defined a ‘‘PACE provider.’’ We
changed that term to ‘‘PACE
organization’’ (PO) because we believed
that the term ‘‘PACE provider’’ would
be confusing. Medicare regulations (at
42 CFR 400.202) and Medicaid
regulations (at 42 CFR 400.203) define
the word ‘‘provider,’’ but the definitions
are different and neither applies to
entities that operate PACE programs.
Those definitions denote individual
providers of individual services under
conventional fee-for-service systems.
We selected the alternative term, PO,
since ‘‘organization’’ is a term used in
both titles XVIII and XIX when referring
to managed care organizations, which
are more similar to entities under PACE.
In the few places where we use the term
‘‘provider’’ in this regulation, we are
using it in the broad generic sense to
refer to an individual or an entity that
furnishes health care services. Our use
of the term is not limited to the
narrower Medicare definition in
§ 400.202.
Also, in defining contract year, we
explained that a PO’s initial (start-up)
contract year may be from 12 to 23
months, as determined by CMS, to
enable us to adjust the length of the
initial (start-up) contract year so that
subsequent years are on a standard
annual calendar year cycle.
Comment: One commenter suggested
that we clarify the term ‘‘center’’ by
replacing it with the term ‘‘PACE
center.’’
Response: We agree and have
replaced the term ‘‘center’’ with ‘‘PACE
center’’ throughout the regulation.
Comment: We received several
comments requesting that we clearly
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define PACE, what constitutes a PO, and
what constitutes a PACE center
including clarification that a PACE
provider is considered a PACE program
and may have more than one center.
It was also recommended that we
adopt the definition of PACE center as
contained in the Protocol, which
explicitly addresses the full range of
services and benefits available at the
PACE center.
Response: In response to these
comments, in this final rule, we are
redefining ‘‘PACE center’’ to be more
consistent with the definition provided
in the Protocol and the statute by
defining it as a facility which includes
a primary care clinic, areas for
therapeutic recreation, restorative
therapies, socialization, personal care,
and dining, and which serves as the
focal point for coordination and
provision of most PACE services.
In addition, as noted below we are
adding a definition of ‘‘PACE program’’.
However, we disagree with the
commenter who requested that we
adopt the definition of ‘‘PACE center’’
as contained in the Protocol which
explicitly identifies the full range of
services and benefits available at the
PACE center. We believe that our
modification is more appropriate and
less cumbersome than including every
required service in the definition. We
also believe that by expanding the
definition of ‘‘PACE center’’ that was
published in the 1999 interim final rule,
we are clarifying that a PACE center is
a facility where most PACE services are
provided, not just primary care.
As noted earlier in this section, in the
1999 interim final rule, we defined
PACE center as ‘‘a facility operated by
a PO where primary care is furnished to
participants.’’ This definition was based
on section IV. B. 2 of the Protocol,
which states: ‘‘The PACE center is the
focal point for coordination and
provision of most PACE services. The
PACE center is a facility which includes
a primary care clinic, and areas for
therapeutic recreation, restorative
therapies, socialization, personal care
and dining.’’ The Protocol identified
other requirements for a PACE center,
which were included in other sections
of the 1999 interim final rule. Those
requirements are included in the
following sections: The list of required
services is at § 460.98; the requirement
that POs operate at least one PACE
center is in § 460.98(d)(1); the
requirement that the frequency of
attendance is determined by the IDT
based on each participant’s needs is at
§ 460.98(e); and the requirement that the
PACE center is designed, equipped, and
maintained to provide for the physical
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safety of participants, personnel, or
visitors and to ensure a safe and sanitary
environment is at § 460.72.
We believe the list of explicit services
and benefits belongs in § 460.98 which
relates to ‘‘Service delivery,’’ and in
§ 460.72, which relates to ‘‘Physical
environment.’’
Comment: A commenter requested
that we add a definition of a ‘‘PACE
program’’ and use the following
language ‘‘all centers and service
provision by an approved PACE
provider in an approved service area.’’
Response: ‘‘PACE program’’ is defined
in the Act at sections 1894(a)(2) and
1934(a)(2) as an entity that meets the
statutory requirements to be a PACE
provider and provides comprehensive
health care services to PACE program
eligible individuals in accordance with
the PACE program agreement and
regulations. We have not included a
definition for ‘‘PACE program’’ in our
regulations at § 460.6. However, we
agree with the commenter that doing so
would help to clarify and standardize
PACE terminology. As noted above, we
changed the term ‘‘PACE provider’’ to
‘‘PACE organization’’ and defined that
term in the 1999 interim final rule.
Based on sections 1894(a)(2) and
1934(a)(2) of the Act, we are defining a
PACE program as a program of allinclusive care for the elderly that is
operated by an approved PACE
organization and that provides
comprehensive health care services to
PACE enrollees in accordance with a
PACE program agreement. As noted
above, we are defining a PACE center as
a facility which includes a primary care
clinic, areas for therapeutic recreation,
restorative therapies, socialization,
personal care, and dining, and which
serves as the focal point for
coordination and provision of most
PACE services. We do not think the
commenter’s language would be needed
to ensure that PACE centers are
included within the definition of a
PACE program.
Final rule actions:
In this final rule we are:
• Replacing the term ‘‘center’’ with
the term ‘‘PACE center’’ throughout the
regulation.
• Redefining the term ‘‘PACE center’’
as ‘‘a facility which includes a primary
care clinic, areas for therapeutic
recreation, restorative therapies,
socialization, personal care, and dining,
and which serves as the focal point for
coordination and provision of most
PACE services.’’
• Defining ‘‘PACE program’’ to mean
a program of all-inclusive care for the
elderly that is operated by an approved
PACE organization and that provides
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comprehensive health care services to
PACE enrollees in accordance with a
PACE program agreement.
Subpart B—PO Application and Waiver
Process
Section 460.10
Purpose
We established in the 1999 interim
final rule, that this subpart sets forth
application requirements for an entity
that seeks approval from CMS as a PO.
In the 2002 interim final rule, we
amended § 460.10 to clarify that subpart
B also establishes a process by which a
PO may request a waiver of certain
regulatory requirements in order to
provide for reasonable flexibility in
adapting the PACE service delivery
model to the needs of particular
organizations (such as those in rural
areas).
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PACE Under Both Medicare and
Medicaid
We require that each PO must enter
into a program agreement under both
sections 1894 and 1934 of the Act, that
is, that each organization participate in
both Medicare and Medicaid. Most of
the text in those two sections is
identical and our analysis indicates that
key language contemplates entities
acting as POs under both programs.
Sections 1894(f)(2) and 1934(f)(2) of
the Act require that we incorporate in
our regulations the requirements
applied to PACE demonstration
programs under the PACE Protocol, to
the extent consistent with the
provisions of sections 1894 and 1934 of
the Act. Under the Protocol, PACE
demonstration programs operated under
both Medicare and Medicaid. We
believe that the directive to incorporate
the requirements in the Protocol
reflected an expectation by the Congress
that all POs would participate in both
Medicare and Medicaid. This view is
reinforced by paragraph (f)(2)(B) of these
sections, which permits us to modify or
waive provisions of the PACE Protocol
‘‘so long as such modification or waiver
is not inconsistent with and would not
impair the essential elements,
objectives, and requirements’’ of
sections 1894 and 1934 of the Act, but
which forbids modifying or waiving,
among others, the following provisions:
• Capitated, integrated financing that
allows the organization to pool
payments received from public and
private programs and individuals; and
• The assumption by the organization
of full financial risk.
We concluded that both of these
provisions preclude the possibility of a
Medicare-only or Medicaid-only PACE
program. For example, if a program
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could collect capitation payments from
Medicare but bill fee-for-service under
Medicaid, not all financing would be
capitated, nor would financing be
integrated, nor would the organization
assume full financial risk.
However, the law does not require
that States offer the PACE benefit under
Medicaid. As indicated by its title,
section 4802 of BBA provides for the
‘‘Establishment of PACE Program as
Medicaid State Option.’’ If an entity
attempted to become a PO under
Medicare in a State which has not
included PACE program services as an
option under its Medicaid program, it
would not be possible for that entity to
be both a Medicare and a Medicaid PO.
While this would curtail the availability
of PACE programs in those States, we
have concluded that this result was
intended because a Medicare-only
program could not meet the
fundamental concept of an all-inclusive,
integrated, capitated, full-risk program.
Moreover, both sections 1894 and
1934 of the Act contemplate the active
collaboration of Federal and State
governments in the administration of
PACE. Each State must have a SAA that
is responsible for administering PACE
program agreements in their State under
sections 1894 and 1934 of the Act. The
SAA closely cooperates with CMS in
establishing procedures for entering
into, extending, and terminating PACE
program agreements. The SAA
cooperates with CMS and the PO in the
development of participant health status
and quality of life outcome measures.
The SAA also cooperates with us in
conducting oversight reviews of PACE
programs and has the authority to
terminate a PACE program agreement
for cause. If Medicare-only programs
had been contemplated in a State that
does not elect the PACE option, there
would have been no reason to assign
such a significant role to an SAA. We
believe that a State which has not
chosen PACE as an optional service
would be ill-prepared or unable to
perform this role.
As mentioned earlier, most of the text
of section 1894 of the Act is identical to
text in section 1934 of the Act. Portions
of both text reflect the concept of
entities acting as POs under both
programs. The scope of Medicare PACE
program benefits includes ‘‘all items
and services covered under this title (for
individuals enrolled under this section
[section 1894]) and all items and
services covered under title XIX.’’
Similarly, section 1934 of the Act,
defines the Medicaid benefit package as
‘‘all items and services covered under
title XVIII (for individuals enrolled
under section 1894) and all items and
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71251
services covered under this title.’’ In
addition, to be eligible for PACE, an
individual must require the nursing
facility (NF) level of care covered under
the State Medicaid plan.
Section 1894(e) of the Act provides
that ‘‘CMS, in close cooperation with
the SAA’’ will establish program
agreements for ‘‘entities that meet the
requirements for a PO under this
section, section 1934, and regulations.’’
A corresponding provision is found at
section 1934(e) of the Act, referring to
‘‘entities that meet the requirements for
a PO under this section, section 1894,
and regulations.’’ We believe that the
use of the correlative ‘‘and’’ indicates
that PACE entities would have to meet
all three sets of requirements.
A parallel provision provides for
termination of PACE program
agreements (see paragraphs (e)(5) of
sections 1894 and 1934 of the Act).
Termination of an agreement under both
sections 1894 and 1934 of the Act may
be accomplished by either ‘‘CMS or a
SAA.’’
Nonetheless, it is highly unlikely that
any entity could be a viable PO without
approval under both Medicare and
Medicaid. The majority of potential
participants are Medicare beneficiaries
who also are eligible for Medicaid.
Those who are not currently Medicaideligible may eventually exhaust their
financial resources and become eligible.
Medicare participants who are not
enrolled in PACE under Medicaid must
pay premiums equal to the Medicaid
capitation rate. Aside from the
technicality that there would not be an
established Medicaid capitation rate in
a State that does not elect the PACE
option, most of these participants would
lack the ability to pay these significant
premiums.
As the above citations illustrate, some
provisions of the law are conflicting and
thus ambiguous. We therefore
interpreted them to give effect to many
of the provisions and policy objectives
that they advance. Furthermore, in
keeping with the congressional intent
that the Protocol guide our
implementation of the PACE program,
we determined that POs must be
approved under both Medicare and
Medicaid.
Based on this interpretation, if a State
should choose not to amend its State
Medicaid plan to adopt PACE as an
optional Medicaid service, we would
not accept PACE applications from
entities in that State. Also, if a State has
elected the optional benefit but declines
to recommend a particular entity as a
PO, we would not accept an application
from that entity.
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We stated in the 2002 interim final
rule that to implement section 903 of
BIPA, we amended the PACE regulation
by adding § 460.26 and § 460.28 to
establish a process for a PO to request
waiver of regulatory requirements. This
process allows for variations while
achieving the intent of the regulatory
provision and responding to the needs
of POs to develop and expand within
their States’ long-term care delivery
system.
Waivers will be discussed in detail
under § 460.26 and § 460.28.
Comment: Another commenter
recommended that social support
services and participant care be more
clearly defined so beneficiaries and
caregivers may make informed decisions
about the type and level of care to be
provided.
Response: In response to the comment
regarding a more defined regulation
where social services and participant
care is concerned, we disagree with this
commenter, as required services are
participant specific. After the IDT
determines a participant requires a
service and it is included in their plan
of care, those services become required
for that participant for that specific
need. Therefore, it would not truly
represent the PACE model to constrain
the benefit by defining it in regulatory
language.
Final rule actions:
This final rule will finalize § 460.10,
as published in the 2002 interim final
rule.
Section 460.12 Application
Requirements
We established § 460.12 to set forth
the application requirements for the
PACE program. In order for CMS to
determine whether an entity qualifies as
a PO, an individual authorized to act for
the entity must submit an application
that describes thoroughly how the entity
meets all the requirements specified in
this regulation. In recognition of the 90day review timeframe specified in the
statute and described below and the
numerical limit on the number of PACE
program agreements, we will review and
take action to approve, deny, or request
additional information only on
complete applications; those
applications that address all elements of
the PACE program agreement. We will
send a letter to each applicant
indicating whether or not the
application is complete and specifying
when the 90-day review period ends.
We require in § 460.12(b) that
applications for PO status be
accompanied by an assurance from the
SAA indicating that it considers the
entity to be qualified to be a PO and that
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the State is willing to enter into a PACE
program agreement with the entity. We
will not accept applications from
entities that have not obtained these
assurances.
To enable a SAA to make these
assurances, an entity would have
established to the satisfaction of the
State that it is committed to the PACE
model of care, that there is sufficient
funding for program development and
facilities, that there is adequate demand
for PACE services as shown by
demographic analysis.
Entities that are interested in
developing a PACE program agreement
should contact their SAA to determine
whether the State has submitted or
plans to submit a SPA to elect PACE as
an optional benefit under its State
Medicaid plan and if the State has
established additional requirements for
POs. Section 1905(a)(26) of the Act
provides authority for States to elect
PACE as an optional Medicaid benefit.
The State plan electing the optional
PACE program must be approved before
we can approve an application for a PO
in that State. We received three
comments related to application
requirements.
Comment: Commenters questioned
the requirement that POs must be
approved by their SAA. Further, they
requested that we specify an absolute
role for SAA, and revise the regulatory
language to reflect the SAAs’
responsibility to submit the program
application and the States’ role in the
application process.
Response: As we explained in the
1999 interim final rule, States have
played a significant role in the
development of the PACE
demonstration program as well as other
community-based alternatives to
institutionalization. Most States have
implemented home and community
based programs that provide
comprehensive coordinated services to
various groups of Medicaid recipients.
As a result, States have gained extensive
experience in demographic analysis and
contracting with entities that are
capable of delivering a specified range
of services.
Although the PACE statute does not
specify the States’ role in the
application approval process, many
aspects of implementing PACE in
Medicare and Medicaid will necessitate
extensive involvement of the SAAs and
the State Medicaid Agencies. The State
must elect to provide PACE services as
an option under the Medicaid State plan
and PACE applications must be
accompanied by an assurance from the
SAA that the State considers the entity
to be qualified to be a PO and is willing
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to enter into a program agreement with
them.
With regard to applications, we
continue to believe the States are in the
best position to work with potential
organizations to develop programs that
meet our requirements and are
integrated into the States’ overall longterm care delivery system.
Comment: One commenter asked us
to clarify the regulatory provision
related to the hiring requirements of
non-operational programs before
submission of their program
application. The commenter stated that
it is unreasonable to expect the
applicant would have hired core staff
before application submission.
Response: Although hiring
requirements for non-operational PACE
programs do not appear in our
regulations at § 460.12, we addressed
these requirements in the preamble of
the 1999 interim final rule (64 FR
66238). We stated, ‘‘To enable a State to
make such assurances, an entity would
have established to the satisfaction of
the State that it is committed to the
PACE model of care, that there is
sufficient funding for program
development and facilities, that there is
adequate demand for PACE services as
shown by demographic analysis, and
that the entity has hired core PACE staff
and has developed contracts for referral
arrangements and other program
services that the site will not furnish
directly.’’
When the 1999 interim final rule was
developed, there were several PACE
demonstration programs that needed to
transition to permanent provider status.
As they were operational and had key
staff members in place before submitting
their PACE provider applications, this
requirement was not an issue.
However, as all PACE demonstration
programs have transitioned to
permanent provider status, applications
will now be primarily from nonoperational providers. We acknowledge
that start-up costs are extensive and
paying salaries for top management staff
without a revenue stream is unrealistic.
We do not believe that it is appropriate
to hold non-operational applicants to
the same standard as POs that had been
fully operational under the PACE
demonstration program. Therefore, we
are not requiring that core staff be hired
before application approval. However,
at the time of an organization’s
Readiness Review, we do expect
documentation that core staff have been
chosen and accepted those specific key
positions. Language related to staff
contracts of non-operational
organizations has been included on page
ix of the Provider Application, which
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can be found on the PACE Web site
under Provider Application and
Appendices at www.cms.hhs.gov/pace/.
This signed certification guarantees us,
among other things, that the SAA will
verify that the PO has qualified staff
employed or under contract before
furnishing services. This document
must be signed by the SAA and
included as part the PACE provider
application.
In the 2002 interim final rule, we
revised § 460.12 by removing and
reserving paragraph (a)(2) to clarify that
although we may begin review of PO
applications, we may sign a program
agreement only with a PO located in a
State with an approved SPA electing
PACE as an optional benefit under its
Medicaid State plan. We are finalizing
this provision by deleting § 460.12(a)(2)
entirely. For the sake of continuity we
are redesignating § 460.12(a)(3) as
§ 460.12(a)(2).
Final rule actions:
In this final rule we are redesignating
§ 460.12(a)(3) to § 460.12(a)(2).
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Section 460.14 Priority Consideration
Section 4803(c) of the BBA directed
us to give priority in processing
applications, during the 3-year period
following enactment of the BBA on
August 5, 1997, to PACE demonstration
programs and then to entities which had
applied to operate a PACE
demonstration program as of May 1,
1997.
In the 1999 interim final rule, we
established § 460.14 to address priority
applications and stated that to give
priority in processing applications from
entities that met the criteria, we would
accept applications only from those
entities beginning on the effective date
of the 1999 interim final rule and
continuing for 45 days. Applications
from other entities would not be
accepted during this period. Moreover,
during the subsequent 45 days,
extending to 90 days after the effective
date of that regulation, we stated we
would continue to accept applications
from entities that met the priority
processing criteria and we would also
accept applications from entities that
qualify for special consideration as
described in the following section.
We did not receive any requests for
priority consideration.
Comments related to § 460.14 also
address § 460.16 and will be addressed
at the end of § 460.16.
Section 460.16 Special Consideration
Section 4803(c) of the BBA required
that we give special consideration in the
processing of applications during the 3
years following enactment, to any entity
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that, as of May 1, 1997, had indicated
specific intent to become a PO through
formal activities such as entering into
contracts for feasibility studies.
In § 460.16, we established a process
for special consideration of a PACE
application. Similar to the process for
priority consideration, to give special
consideration in processing applications
from entities that meet the criteria in the
1999 interim final rule, we indicated we
would accept applications from these
entities beginning 45 days after the
effective date of the 1999 interim final
regulation. We further noted that during
the 45-day period that extends from 45
days after the effective date to 90 days
after the effective date, we would accept
applications only from entities that met
the priority processing criteria or
entities that qualified for special
consideration. Applications from other
entities would not be accepted during
this period.
Applications from entities that
believed they were entitled to special
consideration were to include
information regarding the formal
activities they were engaged in towards
becoming a PO. If we agreed that special
consideration was appropriate for
applications submitted after the special
45-day window, we would identify
those applicants and factor in the
entity’s special status in the event that
we had a greater number of applications
under review than available capacity for
PACE program agreements.
We did not receive any requests for
special consideration.
Comment: Six commenters requested
clarification regarding the criteria and
process applied to applications under
the BBA mandate providing priority and
special consideration in processing
PACE applications.
Response: We believe the 2002
interim final rule provided sufficient
information as to the criteria and
process needed for priority and special
consideration for PACE applications.
More importantly, however, we note
that as the authority to provide these
considerations expired on August 5,
2000, it is no longer necessary to retain
these regulations.
Final rule actions:
In this final rule we are deleting
§ 460.14 and § 460.16.
Section 460.18 CMS Evaluation of
Applications
We established the information used
to evaluate a PO application in the 1999
interim final rule. We approve entities
based upon a review of the materials
submitted as part of the application, as
well as information obtained from the
SAA or through onsite visits.
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71253
No comments were received on
§ 460.18.
Final rule actions:
This final rule will finalize § 460.18 as
published in the 1999 interim final rule.
Section 460.20 Notice of CMS
Determination
Sections 1894(e)(8) and 1934(e)(8) of
the Act require us to approve or deny
an application for PO status within 90
days after the date of the submission of
the application unless additional
information is requested. Applications
are deemed approved unless we deny
PO status in writing or request
additional information within the 90day timeframe. In the 1999 interim final
rule, we established procedures for
implementing these requirements at
§ 460.20. We clarified that, for purposes
of the 90-day time limit described in
this section, the date that an application
is considered to be submitted to CMS is
the date on which the application is
delivered to the address designated by
CMS.
These statutory sections also provide
that we may request in writing
additional information as may be
required in order to make a final
determination regarding the application
and, after the date we receive that
information, the application shall be
deemed approved unless, within 90
days of that date, we deny the request.
Based on this authority, we may take
up to 90 days to request additional
information and, once the information is
received, may take an additional 90
days to complete processing of the
application. It is important to note that
there is no corresponding requirement
that the SAA or the PO respond to our
request for additional information (RAI)
within a specified timeframe.
If the additional information proves
insufficient to approve the application,
the application will be denied. We will
notify each applicant of our
determination and the basis for the
determination in writing. If the
application is denied, we will provide
the basis for the denial and the process
for requesting reconsideration of the
application.
No comments were received on
§ 460.20.
Final rule actions:
This final rule will finalize § 460.20 as
published in the 1999 interim final rule.
Section 460.22 Service Area
Designation
Sections 1894(e)(2(B) and
1934(e)(2)(B) of the Act permit the
Secretary, in consultation with the SAA,
to exclude from a service area
designation an area that is already
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covered under another PACE program
agreement. In the 1999 interim final
rule, we specified in § 460.22 that each
applicant must designate the service
area of the program. We stated that CMS
(in consultation with the SAA) may
exclude from the proposed service area
designation any area that is already
covered under another PACE program
agreement. Consistent with the statute,
we believe this was required to avoid
unnecessary duplication of services and
impairing the financial and service
viability of an existing PO.
No comments were received on
§ 460.22.
Final rule actions:
This final rule will finalize § 460.22 as
published in the 1999 interim final rule.
Section 460.24 Limit on Number of
PACE Program Agreements
This provision implements sections
1894(e)(1)(B) and 1934(e)(1)(B) of the
Act establishing a limit on the number
of PACE program agreements that may
be in effect on August 5 of each year,
that is, the anniversary of the enactment
of the PACE statute. Those sections state
that we shall not permit the number of
POs with which agreements are in effect
under those sections or PACE
demonstration programs under section
9412(b) of the OBRA of 1986 to
exceed—
• Forty as of August 5, 1997, the date
of the enactment of the PACE statute, or
• As of each succeeding anniversary
of that date, the numerical limitation for
the preceding year plus 20. The annual
increase in the number of PACE
program agreements is not tied to the
actual number of agreements in effect as
of a previous anniversary date.
Based on this statutory language, we
may enter into up to 80 PACE program
agreements as of August 5, 1999, and
the limit on the number of PACE
program agreements increases by 20
each year thereafter.
No comments were received on
§ 460.24.
Final rule actions:
This final rule will finalize § 460.24 as
published in the 1999 interim final rule.
Section 460.26 Submission and
Evaluation of Waiver Requests
1. General Waivers
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Section 460.28 Notice of CMS
Determination on Waiver Requests
These sections were established in the
2002 interim final rule to implement
section 903 of BIPA. As we explained in
that rule, we considered amending the
1999 interim final rule to identify each
requirement that is eligible for waiver
and provide separate waiver criteria for
each requirement. However, we were
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concerned that amending the regulation
for each waiver would: (1) Create a
regulatory level of specificity that might
make it difficult to apply to future
requests for similar but not identical
waivers; and (2) cause a significant
delay between when the need for a
waiver is identified and when it may be
implemented.
As an alternative, we amended the
PACE regulation by adding § 460.26 and
§ 460.28 to establish a process for a PO
to request waiver of regulatory
requirements.
As noted previously, the PACE
Protocol and the 1999 interim final rule
have been proven effective as POs grow
and reach financial solvency. We have
learned a great deal about variations in
the model through the information we
received in processing grandfathering
requests under section 902 of BIPA and
numerous discussions with the National
PACE Association (NPA), POs, and
States. Allowing for waivers provides a
unique opportunity for POs, the States,
and CMS to experiment with new
approaches within the structure of the
PACE model. This process allows for
variations while achieving the intent of
the regulatory provision and responding
to the needs of POs to develop and
expand their States’ long term care
delivery system. The POs will serve as
an ongoing laboratory that over time
will establish best practices that may
ultimately replace the current regulatory
requirements.
We realize that in order to foster
innovation and creativity within the
PACE program, POs must be granted
some degree of flexibility in their
operation and service delivery.
However, we must balance this need for
flexibility with our responsibility to
ensure quality, cost effective care for all
beneficiaries.
Based upon our experience and
review of grandfathering requests under
section 902 of BIPA, we established two
types of waivers in the 2002 interim
final rule, that is, general waivers and
conditional waivers subject to
evaluation. We discuss the waiver types
below:
A general waiver may be granted to a
PO that has successfully implemented a
specific operating arrangement, for
example, an operating arrangement
approved under section 902 of BIPA.
General waivers continue indefinitely;
however, approval may be withdrawn
for good cause if periodic monitoring of
the organization’s operations and
policies indicates participant care is
being jeopardized, there is fiscal
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instability, or the goals of the PACE
model are not maintained.
2. Conditional Waivers
A conditional waiver, subject to
evaluation, is a provisional waiver we
would approve for a specific period of
time to a new or experienced
organization. During the conditional
period, the PO would need to submit
specific data, that we prescribed, that
would allow us to monitor and evaluate
the conditional waiver to determine
whether the waiver may become
permanent. This category of waiver may
include the following scenarios:
(a) A request for waiver without
which a PO would be prevented from
entering the program. For example, if a
prospective PO has been unable to hire
or contract with a social worker with a
Master’s degree, we may consider
approving a conditional waiver request
to allow a social worker with a
baccalaureate degree to operate in this
capacity until a qualified social worker
is hired. This waiver would only be in
effect until the PO could hire or contract
for an appropriate staff member.
(b) A request for approval of an
arrangement with which a PO does not
have any experience. We want to
encourage creative approaches to
improving the PACE model and view
conditional waivers as a responsible
way to balance the need of a PO with
protection of participant health and
safety. We need to be cautious in
approving arrangements in which the
PO does not have a proven record of
success. In approving a conditional
waiver request, we may limit the
number of participants exposed to the
waiver or approve the waiver for a
limited period of time or at a specific
PACE center until we are assured
through evaluation that (1) the intent of
the regulation is met; and (2) the
approach is not inconsistent with nor
impairs the essential elements,
objectives, and requirements of PACE.
At that time, we may approve a general
waiver so that the PO may expand the
arrangement to other PACE centers it
manages without jeopardizing
participant care.
Each of the conditional waivers is
subject to periodic monitoring. A PO
approved for a conditional waiver must
submit any prescribed data at specified
intervals. We have learned that, in most
cases, conducting a detailed review of a
waiver request allows us to implement
waiver approvals without having to
require data submission. This
evaluation serves a dual purpose. It
allows us to monitor the impact on
participant care as well as enable us to
determine if any permanent changes to
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PACE should be implemented through
regulations. In addition, it allows us to
provide technical assistance to other
POs requesting a similar waiver.
In the 2002 interim final rule, we
discussed the process necessary to
obtain any waiver. To obtain either a
conditional or general waiver, a PO
must provide a detailed description of
how its proposed modification differs
from the regulatory requirement and
how it meets the intent of the regulatory
provision. The burden is on the PO to
explain why a waiver is needed to start
up or expand their program. Where a PO
has not completed the trial period,
attained financial solvency, and
demonstrated competence with the
PACE model as evidenced by successful
CMS and State onsite reviews and
monitoring activities, it will be
necessary for the organization to explain
how the waiver is necessary to meet
those objectives. For a new organization,
it will be necessary for the organization
to explain why a waiver is needed for
the organization to begin serving
participants.
Consistent with the process
developed for initial PACE provider
applications, all waiver requests must
be submitted to the SAA for initial
review. The SAA forwards the waiver
request to CMS along with any concerns
or conditions they may have regarding
the waiver. We will not accept waiver
requests directly from POs. Waiver
requests submitted with an initial
application process must be prepared as
a separate document. These requests are
reviewed simultaneously and in
conjunction with the application. Where
an existing PO is requesting a waiver,
the request must be submitted through
the State to the CMS address for BIPA
903 waiver requests indicated on the
PACE home page (https://
www.cms.hhs.gov/PACE). We intend to
process waiver requests as expeditiously
as possible in order to be responsive to
the needs of new organizations to
develop their programs and to the needs
of mature organizations as they expand.
Section 903 of BIPA directs us to
approve or deny a request for a
modification or waiver no later than 90
days after the date of receipt. We
clarified in § 460.28(b) that the date of
receipt is the date the request is
delivered to the address designated by
CMS. We note that there is no statutory
authority to stop the 90-day clock if
additional information is necessary to
make a determination on a waiver
request. Thus, it is in the PO’s best
interest to provide all pertinent
information relevant to their request.
Where additional information is
necessary, the CMS PACE Team Leader
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will inform the PO as early as possible
in the review process. The PO will then
be responsible for submitting the
additional information in a timely
enough manner to allow us to evaluate
the additional information and make a
determination on the waiver request
within the allotted 90 days. If the reply
from the PO is not received in a timely
manner, we would have to deny the
request. The PO may then reapply for
the waiver, starting a new 90-day clock.
Consistent with sections 1894(f)(2)(B)
and 1934(f)(2)(B) of the Act, we
specified in § 460.26(c) the following
requirements that would not be waived:
(1) A focus on frail elderly qualifying
individuals who require the level of care
provided in a nursing facility;
(2) The delivery of comprehensive,
integrated acute and long-term care
services;
(3) The IDT approach to care
management and service delivery;
(4) Capitated, integrated financing
that allows the provider to pool
payments received from public and
private programs and individuals; and
(5) The assumption by the provider of
full financial risk (we note that
assuming full financial risk does not
preclude an organization from utilizing
reinsurance, stop-loss protection, or
other mechanism to meet its financial
obligations).
In addition to these five provisions,
we will not grant waivers that we
believe are inconsistent with or would
impair the essential elements,
objectives, and requirements of sections
1894 and 1934 of the Act.
In addition to the requirements
specified in sections 1894(f)(2)(B) and
1934(f)(2)(B) of the Act, we believe there
are other requirements that must not be
waived. For example, health care is
focused at a PACE center; the IDT is
composed of certain health care
professionals that manage all of the
health care provided to participants; a
comprehensive assessment by the IDT is
conducted before admission into the
PACE program; and reassessment occurs
at least every 6 months or whenever
there is a significant change in a
participant’s health status. Further, we
believe that PACE participants are
entitled to the same patient rights’
protection available in the Medicare or
Medicaid fee-for-service or managed
care programs. Therefore, we will not
approve waiver or significant
modification of these requirements.
Two waiver issues specifically
mentioned in section 903 of BIPA are
requirements related to employment
and the use of community-based
primary care physicians (PCP). In this
approach, the PCPs work out of their
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71255
offices rather than from the PACE center
and do not primarily serve PACE
participants.
The 2002 interim final rule removed
the restrictive waiver provisions at
§ 460.68(c) regarding direct or indirect
interest in contracts, which was limited
to rural and Tribal organizations. In
addition, the 2002 interim final rule also
removed the two waivers in § 460.102(g)
related to employment of the PCP and
the requirement that the IDT primarily
serve PACE participants. These waivers
were available if CMS and the SAA
determined that there was ‘‘insufficient
availability in the PO’s service area of
individuals who meet the requirement,
or State licensing laws make it
inappropriate for the organization to
employ physicians.’’ Although we
deleted the specific waivers that were
intended to encourage development of
PACE in rural or Tribal or other
medically underserved areas, we
continue to recognize the special need
for flexibility in these areas and remain
committed to allowing waivers to
promote PACE in medically
underserved areas. Deletion of the
specific waiver language was intended
to provide greater flexibility within the
overall PACE regulatory structure. We
remain committed to working with rural
and Tribal communities to help them
address the challenges of developing
successful PACE programs.
Organizations that seek waiver of these
or any other regulatory requirements
must follow the requirements specified
in § 460.26.
We note that a PO requesting a waiver
of the prohibition on direct or indirect
interest in contracts must develop
policies and procedures for disclosure
of financial interest to the governing
body, establish recusal restrictions, and
a process to record recusal actions for
review by CMS and the SAA in its
waiver request.
Comment: We received two comments
expressing concern about compromising
the integrity of the PACE model by
providing expanded flexibility.
One commenter offered assistance in
evaluating PACE policy, program, and
practice on a continuing basis. The
second commenter was concerned that
the PACE regulations lack sufficient
safeguards to preserve the model as
established by the Protocol. The
commenter indicated that maintaining
the PACE center as the focal point for
delivery of services and retaining the
central role of the IDT in managing the
health care and other services provided
to PACE participants were critical to the
PACE model. The commenter also
emphasized the important role of the
PCP in the Protocol, stating, ‘‘the
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ultimate responsibility for managing
participant medical care rests with the
PCP; therefore, if this team member is
not present during team meetings the
ability to fulfill this obligation will be
compromised.’’
Response: We share the commenter’s
concerns regarding the integrity of the
PACE model, and thank the commenter
who offered assistance in evaluating the
PACE program. We believe the
flexibility permitted by the 2002 interim
final rule has sufficient safeguards to
ensure the integrity of the model. We
instituted contracting and oversight
requirements we believe will ensure
quality of care for PACE participants.
During the development of the 2002
interim final rule, we made a concerted
effort to develop a waiver process that
would allow modification of the model
without excessive controls, while at the
same time not being too burdensome for
POs. We believe we achieved that
balance.
The PACE model has been proven
successful when the PACE center is the
focal point for delivery of services and
when the IDT’s central role of managing
the health care and other services
provided to PACE participants is
retained. Therefore, we believe there are
few circumstances when it would be
appropriate to waive these elements of
the PACE model without substantial
justification by a PO or potential PO, for
example, the entity being a rural or
Tribal organization. However, according
to sections 1894(f)(2)(B) and
1934(f)(2)(B) of the Act, we do not have
the authority to waive the provision
requiring the IDT’s central role
managing the health care and other
services provided to PACE participants,
since it is statutorily mandated.
Although we have permitted the use
of community-based PCPs, we require
that effective and consistent
communication be maintained.
Whenever we have received a request
for waiver pertaining to use of
community-based PCPs, the PO has had
to provide in-depth justification and
meet our conditions for waiver. Among
other conditions for waiver approval,
the community-based PCP must perform
all the requirements of the staff PCP
including but not limited to
participation in IDT meetings related to
their participants’ participation in
Quality Assurance and Performance
Improvement (QAPI) activities and
agree to PO oversight by the medical
director.
Comment: One commenter submitted
comments related to the submission and
evaluation of waiver requests. This
commenter supported reasonable waiver
requests for community-based PCPs for
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flexibility and innovation within PACE
which will allow the program to grow.
The commenter also supported
conditional waivers, which would allow
CMS to monitor the performance of
organizations utilizing communitybased PCPs as well as participant
outcomes. The commenter
recommended that we focus on
processes for integrating care while
utilizing community-based PCPs.
Response: In general, we are not
inclined to approve waiver requests
allowing POs to utilize communitybased PCPs without identifying a
substantial need. However, we believe
there are circumstances when the use of
community-based PCPs may be
appropriate. For example, it is
important for a participant to have a
physician that speaks their language and
understands their culture’s mores and
traditions, which can improve
participant compliance with their plans
of care and, therefore, their health
outcomes. We have approved a limited
number of waiver requests allowing
community-based PCPs contingent on
their compliance with specific
requirements. We plan to monitor and
review the impact of the interactions
between the community-based PCPs and
the IDT and participant care before we
alter the conditions currently applied to
these waiver requests.
Comment: Commenters asked
whether PACE programs which are
operating under grandfathering
arrangements would be required to
request a waiver in order to continue
operations. They believe having to
request waiver of operational
arrangements grandfathered under BIPA
902 will be administratively
burdensome, and they recommend POs
be allowed to expand grandfathering
arrangements ‘‘organization wide’’
provided the expansion is ‘‘* * *
reasonably consistent with the
objectives of the PACE program.’’ They
suggested the PO could file a notice
with CMS describing the expansion
arrangement and how it is consistent
with program objectives.
Response: PACE demonstration
program sites were granted BIPA 902
‘‘grandfathering’’ of certain operational
arrangements that did not meet the 1999
interim final rule, if the identified
practice was in place before July 1,
2000. As the approved ‘‘grandfathering’’
was effective, only to the extent it
existed on July 1, 2000, we believe it
was not intended to cover a new or
expanded site. As a result, POs need to
submit BIPA 903 waiver requests of
grandfathered practices for expansion
sites.
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Based on our experience with the
waiver process, we believe there is
value in CMS and SAA review and
approval of waivers. The consultations
involved in the waiver process allows
CMS and the SAA to discuss the PO’s
ability to implement the requested
waiver, any concerns either agency has
regarding the waiver request, request
further information or clarification of
the PO’s operations, and determine any
requirements or conditions that will be
included in the waiver approval. CMS
and the SAA collaborate in the review
and approval of waivers. We have found
that the SAA generally has a better
knowledge and understanding of the PO
and its operations and relevant State
laws and requirements.
Comment: One commenter indicated
that the regulatory language fails to
address entities that are not already a
PO, saying that prospective POs (as well
as established POs) should be eligible
for waivers of regulatory requirements.
The commenter requested clarification
regarding whether PACE demonstration
programs transitioning to permanent
provider status, pre-PACE programs,
and previously ‘‘non-operational’’
entities are eligible to request waivers of
regulatory requirements.
Response: Any entity submitting a
PACE provider application may submit
a request for waiver. The PO
demonstration programs had been
operating in some cases for years and
the implementation of the 1999 interim
final rule could have disrupted
operations and care to the participants
as the demonstration programs
transitioned to permanent provider
status and were required to be in
compliance with the 1999 interim final
rule. BIPA provided flexibility for those
transitioning demonstration programs to
continue their existing operational
arrangements and a waiver process for
those organizations that did not meet
the grandfathering criteria but were
unable to comply with the 1999 interim
final rule. We believe the intent of the
waiver provision in BIPA was to assist
organizations to participate in the
Medicare and Medicaid PACE benefit
program.
We believe that there may be
circumstances when applicants are not
able to comply with the regulations. The
BIPA section 903 waiver process allows
developing organizations to work with
CMS and the SAA to develop an
appropriate alternative rather than
abandon their efforts to become a PACE
program when they discover they can
not meet the regulatory requirements.
Therefore, we have allowed these
entities to submit waiver requests. A
waiver request must be submitted as a
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separate document from the provider
application and must contain
substantial justification for the request.
Pre-PACE organizations are Medicaid
pre-paid health plans that provide
Medicare services under Medicare feefor-service rules and certain Medicaid
services paid by Medicaid on a
capitated basis. These organizations
may submit a waiver request and their
PACE provider application
simultaneously but as separate
documents.
We will accept waiver requests from
non-operational entities and pre-PACE
applicants, in an attempt to assist new
organizations that would otherwise be
unable to meet regulatory requirements.
All waiver requests must be submitted
through the SAA, who will review and
forward to CMS. Regardless of the prior
status of the entity, a request for a
waiver is reviewed on a case-by-case
basis.
Comment: Commenters also requested
that we make information regarding
approved waiver requests available to
current and potential POs.
Response: At this time, we do not
agree that making information on
particular PACE programs available is
warranted. We believe it would be more
beneficial for each PO to develop their
own unique waiver request and
rationale. Each PO is a unique
operational entity that has specific
circumstances and experience that
influence the appropriateness for
approving a waiver. Therefore,
approving all similar requests for a
waiver of a specific requirement is
inappropriate. Our intention is that all
POs comply with the PACE regulations.
Final rule actions:
In this final rule, we are expanding
the regulatory requirements of § 460.26
to permit POs and entities applying to
become POs to submit waiver requests.
Section 460.28 Notice of CMS
Determination on Waiver Requests
Comment: One commenter requested
clarification as to whether an entity
submitting a PACE application is
permitted to submit a waiver request
separate from the provider application,
as prompt CMS determination will be
important to the organization’s ability to
move forward with PACE development.
The commenter also asked whether the
CMS timeframe for responding to
waiver requests is affected by the status
of the request, or whether the applicant
is an operational or a prospective PO.
Response: Waiver requests may
accompany an application, but must be
prepared and submitted as a separate
document. Requests will be reviewed
simultaneously and in conjunction with
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the application. Alternatively, waiver
requests can be submitted
independently of the application by POs
that are currently operational.
The timeframe for our response to a
waiver request is the same regardless of
the operational status of the requestor.
We have a statutory 90-day timeframe to
approve or deny waiver requests. As a
result, when we request additional
information, regarding a waiver request,
it is incumbent upon the organization to
respond as expeditiously as possible to
provide CMS and the SAA time to
review their responses. We provide a
written approval or denial letter to the
PO or PACE applicant with the
determination and any additional
conditions.
Final rule actions:
In this final rule, we are amending
paragraph (a)(2) by adding ‘‘or PACE
applicant,’’ thereby requiring CMS to
notify the PO or PACE applicant in
writing of the decision to deny the
submitted waiver request.
Subpart C—PACE Program Agreement
The purpose of subpart C is to
establish requirements for the PACE
program agreement establishing the
entity as a provider of PACE benefits
under Medicare and the Medicaid State
plan.
Section 460.30
Requirements
Program Agreement
In accordance with sections 1894(a)(4)
and 1934(a)(4) of the Act, we
established § 460.30 to require that each
PO have an agreement with CMS and
the SAA for the operation of a PACE
program by the organization under
Medicare and Medicaid. This threeparty agreement must be signed by an
authorized official of the organization,
as well as by an authorized CMS official
and an authorized State official.
We received no public comments on
§ 460.30 of the 1999 interim final rule.
In the 2002 interim final rule, we
revised the regulatory language to reflect
that the PACE program agreement is a
three-party agreement that is signed by
CMS, the SAA, and the PO. Also, we
added regulatory language to clarify that
CMS may sign a program agreement
only with a PO that is located in a State
with an approved SPA electing PACE as
an optional benefit under its Medicaid
State plan.
We received no comments on this
section of the 2002 interim final rule.
Final rule actions:
This final rule will finalize § 460.30 as
published in the 1999 and 2002 interim
final rules.
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Section 460.32 Content and Terms of
PACE Program Agreement
In § 460.32(a), we stipulate the
required content of a PACE program
agreement.
We require that each PACE program
agreement designate the service area of
the program, specifically identifying the
area by county, zip code, street
boundaries, census tract, block, or tribal
jurisdictional area, to the extent that
those identifiers are appropriate. Any
changes in the designated service area
would require advance approval by
CMS and the SAA. This requirement
implements the provisions of sections
1894(e)(2)(A)(i) and 1934(e)(2)(A)(i) of
the Act and reflects Part I, section D of
the Protocol.
Each PO must agree to meet all
applicable requirements under Federal,
State, and local laws and regulations,
including provisions of the Civil Rights
Act, the Age Discrimination Act, and
the Americans with Disabilities Act.
These requirements include, but are not
limited to, all requirements contained in
the regulations implementing those
Acts. This requirement implements in
part the provisions of sections
1894(e)(2)(A)(iv) and 1934(e)(2)(A)(iv) of
the Act.
We require that the program
agreement indicate the effective date
and term of the agreement as well as
information related to: Organizational
structure of the PO; participant rights;
processes for grievances and appeals;
eligibility; enrollment and
disenrollment policies; service
description; QAPI; capitation rates;
names and numbers of administrative
contacts in the organization; and
program agreement termination
procedures. These requirements are
based on sections 1894(b)(2) and
1934(b)(2) of the Act and on Part X,
section A of the Protocol.
Each PACE program agreement
includes a statement of the levels of
performance that we require the
organization to achieve on standard
quality measures and the data and
information on participant care that
CMS and the State require the
organization to collect. A detailed
discussion of the levels of performance
and the standard quality measures are
contained in the preamble discussions
for § 460.134 and § 460.202(b) in the
1999 interim final rule.
In § 460.32(b), we specify that a PACE
program agreement may provide
additional requirements for individuals
to qualify as PACE program eligible
individuals. This provision implements
sections 1894(e)(2)(A)(ii) and
1934(e)(2)(A)(ii) of the Act. However,
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the eligibility criteria in § 460.150(b)(1)–
(3) cannot be modified. In addition, a
PACE program agreement may contain
additional terms and conditions as the
parties agree to, if the terms and
conditions are consistent with sections
1894 and 1934 of the Act and with these
regulations. This provision implements
sections 1894(e)(2)(A)(v) and
1934(e)(2)(A)(v) of the Act.
We received five comments on the
1999 interim final rule related to the
program agreement, which are listed
below.
Comment: One commenter requested
that we clarify whether the program
agreement content is meant as a
substitute for all provisions or only
some of the provisions of the State
Medicaid contract requirements in 42
CFR part 434. The commenter also
asked whether additional terms and
conditions could be included in the
PACE program agreement to meet
specific State law requirements.
Response: The PACE program
agreement is a three-way contract
between the PO, the SAA and CMS, and
contains the PACE requirements from
the Federal statute and regulations. If
the SAA has requirements beyond those
in the three-way PACE program
agreement, those requirements should
be addressed in a separate contract
between the State and the PO. The
PACE three-way program agreement can
be an attachment to the State-PO
contract. As we stated above, each PO
must agree to meet all applicable
requirements under Federal, State, and
local laws and regulations.
States may implement additional or
more stringent requirements if they are
consistent with sections 1894 and 1934
of the Act and with Federal laws and
regulations. However, if there is a
conflict between the State and Federal
requirements, the Federal requirements
would generally take precedence.
Comment: We were asked to describe
the mechanism for revising a signed
program agreement.
Response: We will provide the PO
and the SAA with written notification of
any revisions and include updated
pages of the program agreement. The PO
and the SAA have 30 days to send
written notification to us of any
disagreement with the revisions. We
have provided information on the
program agreement on the PACE home
page, in the PACE Fact Sheet, which is
located at https://www.cms.hhs.gov/
PACE/Downloads/PACEFactSheet.pdf.
Comment: One commenter asked that
we define the procedure for expanding
a service area.
Response: The procedure for
expanding a service area differs
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depending on whether a new PACE
center is also being opened. The
abbreviated PACE expansion
application and additional information
regarding the procedures for expanding
a service area on the PACE home page,
in the PACE Fact Sheet, which is
located at https://www.cms.hhs.gov/
PACE/Downloads/PACEFactSheet.pdf.
Comment: Two commenters asked
when we would provide the
requirements on standard quality
measures, the requirements for
participant care data and information
and asked whether the requirements are
the same for all PACE programs. A
number of commenters inquired when
the data would be collected and what
the specific measures would be.
Response: The program agreement
identifies the data elements for
monitoring that must be submitted
quarterly by all POs. A further
discussion on standard quality
measures, Outcome-Based Continuous
Quality Improvement (OBCQI), and
COCOA–B is in section III subpart H of
this final rule.
Comment: Commenters asked when
CMS would provide the Medicare
capitation rates.
Response: Section 1894(d) of the Act
directs the Secretary to make
prospective monthly payments of a
capitation amount for each PACE
program eligible individual enrolled
under the agreement under this section
in the same manner and from the same
sources as payments are made to the
Medicare+Choice (formerly M+C, now
MA) organizations and to specify the
capitation amount in the PACE program
agreement. Therefore, in the 1999
interim final rule, we required that the
Medicare capitation rates be included in
the program agreement. The Balanced
Budget Act of 1997(BBA) mandated that
a risk adjustment payment methodology
incorporating information on
beneficiaries’ health status be
implemented in the M+C program. The
resulting PACE payment methodology
that began in 2004 includes a risk
adjusted methodology that results in a
unique payment for each participant. As
a result, it is not possible to include the
Medicare capitation rates in the program
agreement. Therefore, we are amending
our regulation to remove the
requirement that the program agreement
include the Medicare capitation amount
and to require, instead, that the program
agreement must include the Medicare
payment methodology. This
requirement is included in Appendix
‘‘M’’ of the program agreement, which
can be found at https://
www.cms.hhs.gov/pace/Downloads/
programagreement.pdf. Medicare rates
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are annually updated, published, and
posted on the CMS Web site. Current
Medicare payment rates can be found at
https://www.cms.hhs.gov/healthplans/
rates/default.asp.
Final rule actions:
This final rule will amend § 460.32 to
indicate that the program agreement
must include the ‘‘Medicare payment
methodology’’ which replaces the
‘‘Medicare capitation rate.’’
Section 460.34 Duration of PACE
Program Agreement
In § 460.34, we specify that each
program agreement will be effective for
a contract year, but may be extended for
additional contract years in the absence
of a notice by a party to terminate, in
accordance with the requirements of
sections 1894(e)(2)(A)(iii) and
1934(e)(2)(A)(iii) of the Act.
Comment: It was recommended that
we extend the program agreement’s
designated 1-year contract period to a
longer period of time with an automatic
extender.
Response: As noted above, the statute
specifies a 1-year contracting period. We
provided for a flexible initial contract
year that could be as long as 23 months
to allow us to adjust the length of the
initial or start-up contract year so that
subsequent years are on a standard
calendar year cycle.
PACE program agreements are
considered to be ‘‘evergreen’’ meaning
they will be automatically renewed
without having to be re-signed. We
believe the term of the program
agreement is appropriate and consistent
with overall Medicare policy, as well as
in compliance with the requirements of
the Act.
Final rule actions:
This final rule will finalize § 460.34 as
published in the 1999 interim final rule.
Subpart D—Sanctions, Enforcement
Actions and Termination
In subpart D of the 1999 interim final
rule, we specified the violations
identified in sections 1857(g)(1) and
1903(m)(5)(A) of the Act that could
result in the imposition of sanctions
under sections 1894(e)(6) and 1934(e)(6)
of the Act. We also specified in
accordance with paragraph (e)(5) of
section 1894 and 1934 of the Act, that
CMS or the SAA may terminate the
PACE program agreement at any time
for cause and that a PO may terminate
an agreement after appropriate notice to
CMS, the SAA, and participants. We
also specified, in accordance with
paragraphs (e)(5)(C) of sections 1894
and 1934(e)(5)(C) of the Act, Part IX of
the Protocol, the transition procedures
that must be followed by an entity
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whose PACE program agreement is in
the process of being terminated. Those
procedures can be found in § 460.50.
Section 460.40 Violations for Which
CMS May Impose Sanctions
In § 460.40 we specified, based on
paragraph (e)(6)(B) of sections 1894 and
1934 of the Act, that we can impose, in
addition to any other remedies
authorized by law, any of three types of
sanctions if we determine that a PO has
committed any of nine listed violations.
The following PO violations specified in
this section are based on provisions of
sections 1857(g)(1) and 1903(m)(5)(A) of
the Act:
• Fails substantially to furnish to a
participant medically necessary items
and services that are covered PACE
services, if the failure has adversely
affected (or has substantial likelihood of
adversely affecting) the participant.
• Involuntarily disenrolls a
participant in violation of § 460.164.
• Discriminates in enrollment or
disenrollment among Medicare
beneficiaries or Medicaid recipients, or
both, who are eligible to enroll in a
PACE program, on the basis of an
individual’s health status or need for
health care services.
• Engages in any practice that would
reasonably be expected to have the
effect of denying or discouraging
enrollment, except as permitted by
§ 460.150, by Medicare beneficiaries or
Medicaid recipients whose medical
condition or history indicates a need for
substantial future medical services.
• Imposes charges on participants
enrolled under Medicare or Medicaid
for premiums in excess of the premiums
permitted.
• Misrepresents or falsifies
information that is furnished to CMS or
the State under this part; or, to an
individual or any other entity under this
part.
• Prohibits or otherwise restricts a
covered health care professional from
advising a participant who is a patient
of the professional about the
participant’s health status, medical care,
or treatment for the participant’s
condition or disease, regardless of
whether the PACE program provides
benefits for that care or treatment, if the
professional is acting within his or her
lawful scope of practice.
• Operates a physician incentive plan
that does not meet the requirements of
section 1876(i)(8) of the Act.
• Employs or contracts with any
individual who is excluded from
participation in Medicare or Medicaid
under section 1128 or 1128A of the Act
(or with any entity that employs or
contracts with such an individual) for
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the provision of health care, utilization
review, medical social work, or
administrative services.
We received the following comments
on § 460.40.
Comment: A commenter stated that
the 1999 interim final rule did not
include sanctions or enforcement
actions that would apply if a program
fails to comply with the data collection,
record maintenance and reporting
requirements in subpart L. The
commenter asked what is the authority
to require the POs to comply with these
requirements.
Response: Under the terms of the
program agreement (§ 460.32(a)(2)) the
PO is committed to meet all applicable
requirements under Federal, State and
local laws and regulations, which would
include the requirements under subpart
L. The reporting requirements in
subpart L impact our ability to calculate
Medicare capitation payments. Lacking
the necessary data to compute an
appropriate payment, the PO might
receive an inaccurate payment or
possibly no payment at all for the
corresponding month(s).
Moreover, failure to submit required
reports could be interpreted as a failure
by the PO to comply substantially with
conditions for a PO under this part
(§ 460.50(b)(1)(ii)) or to comply with the
terms of its PACE program agreement.
Therefore, CMS and the SAA have the
option of terminating the PACE program
agreement due to uncorrected
deficiencies.
We believe that § 460.40 as published
in the 1999 interim final rule
sufficiently addresses the availability of
sanctions for violations of subpart L
requirements.
Comment: A commenter indicated it
was not clear how CMS intended to
monitor performance in an identified
deficient area nor how CMS and the
SAA would cooperate on investigations,
agree on findings, and impose sanctions,
enforcement, and termination.
Response: In a cooperative effort,
CMS and the SAA jointly perform onsite
monitoring reviews on a regular basis to
ensure quality of participant care as
well as to verify clinical and
administrative compliance with the
PACE regulations. Both CMS and the
SAAs engage in a collaborative
relationship to sustain oversight of the
PO. We stress communications to
ensure that each party has the
information necessary to take
appropriate actions.
Comment: A commenter also
requested we clarify the violation
incorporated into § 460.40(d), which
concerns practices that would have the
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effect of denying or discouraging
enrollment.
Response: Under § 460.40(d), CMS
may impose a sanction if the PO engages
in any practice that would deny or
discourage a participant from enrolling
in PACE whose medical condition or
history indicates a need for substantial
medical service. The exception to this
sanction is if the applicant is otherwise
ineligible under § 460.150 (that is, they
are under 55 years of the age, they do
not live in the PO’s service area, they do
not meet the level of care indicated in
the State’s Medicaid plan, living in the
community would jeopardize their
health or safety under the criteria as
specified in the program agreement, or
any additional eligibility requirements
approved by CMS and included in the
PACE provider agreement).
Final rule actions:
This final rule will finalize § 460.40 as
published in the 1999 interim final rule.
Section 460.42 Suspension of
Enrollment or Payment by CMS
We described the two types of
sanctions that we may impose in
§ 460.42 and § 460.46 (civil money
penalties). Each of the sanctions, or
remedies, that are specified in these
sections for specific violations are based
on provisions of sections 1857(g)(2),
1857(g)(4), and 1903(m)(5)(B) of the Act.
With respect to suspension of
enrollment in PACE, we may suspend
enrollment of Medicare beneficiaries
after the date we notify the organization
of the violation. Suspending enrollment
of Medicaid recipients is an action taken
by the SAA rather than CMS. With
respect to suspension of payment, we
may suspend Medicare payment to the
PO and deny payment to the State of
Federal financial participation (FFP) for
medical assistance services furnished
under the PACE program agreement.
Comment: One commenter
recommended that a decision to
suspend enrollment should be a
collaborative agreement by CMS and the
SAA or the SAA should have the ability
to do so on its own. Therefore, the
commenter recommended establishing
an expectation of collaboration between
CMS and the SAA, at a minimum.
The commenter also recommended
that we revise § 460.42(b)(2) to
prospectively notify the State that FFP
will be discontinued 60 days from
receipt of the notice.
Response: In the event of any
violation or imposition of sanctions, we
work closely with the SAA of the State
in which the PO is located. The
interaction between CMS and the SAA
is by nature a collaborative one and any
action decided upon is the result of this
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collaborative effort. We do not believe
that adding regulatory language will
enhance the inherent collaborative
working relationship between CMS and
the SAAs.
Moreover, should we exercise the
sanction option at § 460.42(b)(2), we
will use existing procedures and
timeframes for the disallowance of FFP
claims. These provisions can be found
at 42 CFR 430.42.
Final rule actions:
This final rule will finalize § 460.42 as
published in the 1999 interim final rule.
Section 460.46 Civil Money Penalties
In addition to suspension of
enrollment, CMS may impose civil
money penalties as specified in
§ 460.46. These include penalties of
$100,000 plus $15,000 for each
individual not enrolled as a result of the
PO’s discrimination in enrollment or
disenrollment or practice that would
deny or discourage enrollment; $25,000
plus double the excess amount above
the permitted premium charged a
participant by the PO; $100,000 for each
misrepresentation or falsification of
information; and $25,000 for any
violation specified in § 460.40.
Comment: One commenter requested
clarification of CMS’ authority to assess
financial penalties for violations to dual
eligible individuals (Medicare
beneficiaries that are also Medicaid
eligible individuals) as well as
Medicare-only beneficiaries.
Response: Authority to assess
monetary penalties is provided in
sections 1894(e)(6) (Medicare
provisions) and 1934(e)(6)(Medicaid
provisions) of the Act. If it is
determined that a provider has failed to
comply with the requirements of those
sections of the Act and the regulations,
CMS has the authority to impose
monetary penalties for violations
impacting either dual eligible or
Medicare-only participants.
Comment: Several commenters
expressed concern that the civil
monetary penalties for POs are the same
or greater than those of Medicaid
managed care and MA organizations.
The commenters pointed out that
significant size and revenue differences
between MA and POs warrant lower
penalties for POs. In addition POs have
a smaller pool of potential participants
than managed care organizations, which
must enroll all individuals regardless of
need.
Response: We believe the current
requirement as published is appropriate
in that it allows for imposition of a
range of penalty amount from one dollar
up to and including the amounts
identified in § 460.48. It is not CMS’
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intent to close any PACE program. We
believe the imposition of the maximum
financial penalty is an option that
would only be used in cases of
egregious violations. We believe it is
appropriate to maintain the current
regulatory requirements, which provide
CMS the ability to impose a broad range
of penalty amounts including the
maximum sanction should the situation
warrant.
Comment: Six commenters indicated
that the level of penalties is too severe
and recommend the penalties be
proportionate to the size of the PACE
program. One commenter recommended
penalties be left to the discretion of the
State, while several others indicated
that an appropriate amount would be
one-quarter of the amount required for
Medicaid managed care and M+C plans.
Response: As noted in the previous
response, the rule permits a range of
amounts to be imposed and provides
CMS with the necessary flexibility to
impose an appropriate amount
depending upon the nature of the
violation. In addition, we note that
statute requires CMS to make the
determination (after consultation with
the SAA) to impose any sanctions.
Comment: One commenter relayed
the regulation did not indicate to whom
the fines should be paid. They
recommended the fines be shared
equally between the Federal government
and the SAA.
Response: Should CMS impose a fine,
the PO will be informed in writing and
directed where to send the penalty. The
PACE statute and regulations at
§ 460.46(b) specify that section 1128A of
the Act governs disposition of civil
money penalties. It is not the purpose of
this rule to further address disposition
of amounts recovered.
Final rule actions:
This final rule will finalize § 460.46 as
published in the 1999 interim final rule.
Section 460.48 Additional Actions by
CMS or the State
In § 460.48 we specified, based on
paragraph (e)(6)(A) of sections 1894 and
1934 of the Act, that if CMS, after
consultation with the SAA, determines
that a PO is not in substantial
compliance with requirements in these
regulations, CMS or the SAA can take
one or more of the following actions:
Condition the continuation of the PACE
program agreement upon timely
execution of a corrective action plan;
withhold some or all payments under
the PACE program agreement until the
organization corrects the deficiency; or
terminate the program agreement.
Comment: One commenter questioned
whether CMS and the SAA could
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independently take action against a PO
for violations providing there was prior
consultation.
Response: The statute allows CMS to
take an enforcement action but only
after CMS has consulted with the SAA,
and determines that the PACE provider
has failed substantially to comply with
the PACE requirements. While the SAA
may take action based on its own
regulations, we believe, that in light of
the collaborative relationship between
CMS and the SAA, the SAA would
consult with CMS before taking any
independent action.
Final rule actions:
This final rule will finalize § 460.48 as
published in the 1999 interim final rule.
Section 460.50 Termination of PACE
Program Agreement
In § 460.50 we specified, in
accordance with paragraph (e)(5)(A) of
sections 1894 and 1934 of the Act, that
CMS or a SAA may terminate at any
time a PACE program agreement for
cause and that a PO may terminate an
agreement after appropriate notice to
CMS, the SAA, and its participants. In
accordance with paragraph (e)(5)(B) of
sections 1894 and 1934 of the Act, we
specified that CMS or a SAA may
terminate a PACE program agreement
with a PO if CMS or the SAA
determines that:
• Either there are significant
deficiencies in the quality of care
furnished to participants, or the PO has
failed to comply substantially with
conditions under these regulations or
with the terms of its PACE program
agreement; and
• The PO has failed to develop and
successfully initiate, within 30 days of
the date of the receipt of written notice,
a plan to correct the deficiencies, or has
failed to continue implementation of
such a plan.
Based on the Protocol, Part IX, section
A.1, we also provided for termination if
CMS or the SAA determines that the PO
cannot ensure the health and safety of
its participants. This determination may
result from the identification of
deficiencies, which CMS or the SAA
determines cannot be corrected. Based
on the Protocol, Part IX, section A.2, we
also required that if the organization
terminates the agreement, a minimum of
90 days’ notice must be given to CMS
and the SAA regarding the
organization’s intent and that
participants must be given a minimum
of 60 days notice.
Comment: Termination of the PACE
program and transitional care during
transition were topics of several
comments and recommendations we
received. Recommendations included
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adding regulatory language requiring
CMS and the SAA to agree and
coordinate their actions related to
termination of a PACE program
agreement. Another recommendation
was to require that CMS and the State
consider the likelihood of
institutionalization of community
participants in determining whether
termination should be imposed.
Response: Neither CMS nor the State
considers termination lightly, and our
primary concern is protecting the health
and safety of the participants. All
possible ramifications of terminating a
program agreement, including the
likelihood of participants becoming
institutionalized, will be considered
before taking such a severe action.
However, we disagree with the
commenters and do not believe
revisions to the regulations are
warranted. As stated in response to
previous commenters, we believe the
cooperative nature of the relationships
between CMS and the SAAs will lead to
agreement on a decision to terminate a
program agreement. We note however,
the statute and regulations specify that
CMS or the SAA may independently
terminate a PACE program agreement.
Comment: A commenter suggested
that the regulations include the
appointment of a temporary manager to
supervise the operation of the PACE
program as an alternative to termination
of the program agreement.
Response: To date our experience
with the POs does not indicate the
necessity of including this remedy in
regulation. We will continue to assess
the performance of POs and we may
consider this sanction in the future. We
note that § 460.48(a) states that CMS or
the SAA may condition continuation of
the PACE program agreement upon
timely execution of a corrective action
plan (CAP). The appointment of a
‘‘temporary manager’’ could be included
within the provisions of a CAP. As such,
it would be unnecessary to specify
specific remedies (including a
temporary manager) that CMS might
include in the CAP for a particular PO.
Final rule actions:
This final rule will finalize § 460.50 as
published in the 1999 interim final rule.
Section 460.52 Transitional Care
During Termination
Based on the Protocol, Part IX, section
B, we require that the PO develop a
detailed written plan for phase-down in
the event of termination which includes
the following: The process for informing
participants, the community, CMS and
the SAA in writing about termination
and transition procedures; and steps
that will be taken to help assist
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participants to obtain reinstatement of
conventional Medicare and Medicaid
benefits, transition their care to other
providers, and terminate marketing and
enrollment activities. This information
can be located at https://
www.cms.hhs.gov/pace/, Chapter 1,
section 3. Also, in accordance with
paragraphs (a)(2)(C) and (e)(5)(C) of
sections 1894 and 1934 of the Act, we
specified in § 460.52 that an entity
whose PACE program agreement is in
the process of being terminated must
provide assistance to each participant in
obtaining necessary transitional care
through appropriate referrals and
making the participant’s medical
records available to new providers.
Comment: We were asked what
constitutes ‘‘community’’ in
§ 460.52(a)(1).
Response: In the context of the
§ 460.52(a)(1) of the 1999 interim final
rule, the term ‘‘community’’ refers to the
general public. Notification to the
community would include publishing
information regarding the termination in
one or more of the generally circulated
newspapers in each community or
county located in the PO’s service area.
Comment: A commenter asked when
the transition plan is due (upon
notification of termination, or at an
earlier point such as at the readiness
review or in the context of the program
agreement).
Response: A written plan for
transition in the event of termination is
a component of the PACE provider
application and is due at the time the
POs application is submitted.
Comment: A commenter was
concerned that the regulation needed to
provide additional participant
protection against loss of services in the
event of PO termination. More
specifically, the commenter
recommended that except where there is
an immediate threat of health and safety
of the participants, the PO should be
required to continue services until such
time as a participant is receiving
alternative services under Medicare
and/or Medicaid, or both, as
appropriate, in accordance with the
plan of care.
Response: In the event a PACE
program agreement is terminated, we
believe the regulation provides for
sufficient participant safeguards. These
safeguards are applicable regardless of
who initiates the termination; the PO,
CMS, or the SAA. Section 460.52(b)
provides that a PO must have a written
plan for phase-down in the event of
termination which describes how the
organization plans to provide assistance
to each participant in obtaining
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necessary transitional care through
appropriate referrals.
If the PO initiates the termination, it
must provide CMS 90 days’ notice,
which should provide sufficient time to
transition participants to alternative
care. If a participant is eligible for
Medicaid, the State should provide
assistance in arranging for alternative
care.
For Medicare beneficiaries,
disenrollment from PACE permits
reinstatement into original Medicare
fee-for-service or enrollment into an MA
plan through a special election period.
Final rule actions:
This final rule will finalize § 460.52 as
published in the 1999 interim final rule.
Section 460.54
Procedures
Termination
In § 460.54, we specified termination
procedures based on paragraph (e)(7) of
sections 1894 and 1934 of the Act,
which provide that:
• The provisions of section 1857(h) of
the Act apply to termination of a PACE
program agreement in the same manner
as they apply to a termination of a
contract with a M+C organization under
Part C of title XVIII of the Act.
• The provisions of section 1857 of
the Act authorize termination of an
agreement with an organization based
on the following:
• CMS provides the organization with
the reasonable opportunity to develop
and implement a corrective action plan
to correct the deficiencies that were the
basis of the determination that cause
exists for termination; and
• CMS provides the organization with
reasonable notice and opportunity for
hearing (including the right to appeal an
initial decision) before terminating the
agreement.
However, termination is authorized
by section 1857(h)(2) of the Act without
invoking these procedures if we
determine that a delay in termination,
would pose an imminent and serious
risk to the health of participants
enrolled with the organization.
Comment: A commenter asked what
is meant by ‘‘reasonable opportunity’’ in
relation to the development and
implementation of a CAP and
‘‘reasonable notice’’ for a hearing before
terminating the program agreement.
Response: Under normal
circumstances, the PO is allowed 30
days from the time they receive the
written report following a monitoring
review to submit a written response
with the CAP to CMS and the SAA. If
the PO is unable to submit a CAP within
the 30 day period, they may request an
extension. The determination to permit
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the extension is made based on the
particular circumstances at issue.
If participant health and safety is in
jeopardy, the monitoring team will
inform the PO before their departure
that a quicker response is required.
Implementation of the CAP is
dependent on the intensity and
complexity of the deficiencies
identified. Initiation of the CAP should
be as immediate as possible. In the
event the deficiency relates to the health
and safety of participants,
implementation of the CAP must be
immediate. On the other hand, should
the deficiency be related to the physical
facility itself, (for example, an electrical
or plumbing issue) it may take time to
retain the appropriate experts to receive
a quote for required construction or
repair, prepare and sign a contract to
perform the services, arrange for
permits, materials, staff required and
then to have the construction/repair
performed.
Comment: A commenter asked how
CMS expects to become aware of any
imminent and serious risks to
participants, as described in § 460.54(b).
Response: In addition to our usual
monitoring procedures, there are a
number of mechanisms in place that
could provide CMS and the SAA with
information indicating imminent and
serious risk to participants. The
participant’s family or caregiver is
actively involved in the plan of care and
the PO is required to have a robust
grievance and appeals process. In this
manner, we could be directly notified
on any concerns about quality of care.
In addition, there may be an
ombudsman program in the State,
which could be accessed if there were
concerns about quality of care. POs are
also required to report quarterly data
elements for monitoring and financial
reports. CMS and the SAA routinely
review the reports, which would
provide indications that there could be
issues with patient care.
For example, there is an unexpected
shortfall in revenues reported and a
sudden increase in the number of falls.
In this case, CMS or the SAA would
follow up with the PO to inquire about
the changes in their patterns, and ensure
that participants are receiving adequate
care.
As noted above, CMS may terminate
an agreement without invoking the
procedures described in § 460.54(a), if
CMS determines that a delay in
termination, resulting from compliance
with these procedures before
termination, would pose an imminent
and serious risk to the health of
participants enrolled with the
organization.
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POs are also required to inform CMS
and the State by e-mail within 24 hours
of the occurrence of a ‘‘sentinel event’’
(or as soon as a determination is made
that the occurrence may be a sentinel
event).
We have defined a sentinel event as
an unexpected occurrence that caused a
participant death or serious physical or
psychological injury that included
permanent loss of function. We
included in this definition any medical
equipment failures that could have
caused a death and all attempted
suicides.
The sentinel event policy for PACE
can be found at https://
www.cms.hhs.gov/PACE/Downloads/
sereporting.pdf.
The purpose of the sentinel event
reporting policy is to provide guidance
to the PO regarding their responsibility
should a sentinel event occur. CMS
views these events as opportunities to
conduct analyses of the underlying root
causes, which will reduce the risk of
recurrence of a similar event. We also
note that generally when a concern or
complaint other than a sentinel event is
brought to the attention of CMS or the
SAA, fact finding activities are initiated,
which can include but are not limited
to a desk review of documentation,
conference calls, or an onsite review,
depending upon the case-specific
circumstances.
Lastly, POs can request to have
quarterly conference calls with CMS
and the SAA to discuss policy or
operational issues. We believe quarterly
calls between the PO, the SAA and CMS
are of great benefit in facilitating more
open communications. Quarterly calls
foster a good working relationship that
is helpful when CMS or the SAA need
to investigate a concern or complaint
they have received.
Final rule actions:
This final rule will finalize § 460.54 as
published in the 1999 interim final rule.
Subpart E—PACE Administrative
Requirements
The purpose of subpart E is to
establish the administrative
requirements for entities applying for
participation in the PACE benefit. In
this subpart, we established
requirements relating to organizational
structure, the governing body, and
program integrity of the entity, as well
as relationships between entities. In
addition, we specified personnel
qualifications and on-going training that
must be implemented by the PO for
employed and contracted staff,
requirements for contracting services,
and oversight of employed and
contracted staff requirements. This
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section also established requirements
related to physical environment,
infection control, transportation
services, dietary services, fiscal
soundness, and marketing.
Section 460.60 PACE Organizational
Structure
We established § 460.60 to specify the
structural requirements for a PO. As we
explained in the preamble to the 1999
interim final rule, we believe that the
requirements specified in § 460.60 are
essential to the PO’s ability to ensure
the health and safety of the participants.
The performance of certain basic
organizational functions is a minimum
condition for an environment in which
appropriate care can occur. We based
the organizational structure
requirements on Part I of the Protocol.
We require that the PO have a current
organizational chart showing officials in
the PO. The chart for a corporate entity
must indicate the PO’s relationship to
the corporate board and to any parent,
affiliate, or subsidiary corporate entities.
In the 1999 interim final rule, we
required a PO that is planning a change
in organizational structure to notify
CMS, the SAA, and its participants, in
writing, at least 60 days before the
change takes effect. Further, we required
changes in organizational structure to be
approved by CMS and the SAA, and
after approval, to be forwarded to the
PO’s consumer advisory committee
(described later in this preamble).
Finally, in the event of a change of
ownership, we would apply the general
provisions described in 42 CFR 422.550.
The Protocol requires that a PO have
a project director. In the 1999 interim
final rule, we included this requirement,
but changed the term to ‘‘program
director’’ and further defined the role of
this individual. The PO must have a
program director who is responsible for
the oversight and administration of the
entity. The program director is
responsible for the effective planning,
organization, administration, and
evaluation of the organization’s
operations. The program director would
also ensure that decisions about
medical, social, and supportive services
are not unduly influenced by fiscal
managers. The program director is
responsible for ensuring that
appropriate personnel perform their
functions within the organization. The
program director would inform
employees and contract providers of all
organization policies and procedures. If
the PO is part of a larger health system,
the program director would clearly
define and inform PO staff (employees
and contractors) of the policies
applicable to the PO.
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In the 1999 interim final rule, we also
maintained the Protocol’s requirement
for a medical director, but we further
delineated the responsibilities of this
position. The PO must have a medical
director who is responsible for the
delivery of participant care, clinical
outcomes, and the implementation and
oversight of the QAPI program. Thus,
the medical director is responsible for
achieving the best possible clinical
outcomes for all participants. Under this
requirement, we would expect the
medical director to use the
organization’s data to demonstrate
internal improvements in outcomes over
time.
The 1999 interim final rule
established § 460.60 that required that
the PACE program director and the
medical director be employees of the
PO. In order to allow for contracting of
the PACE program director and medical
director, in the 2002 interim final rule,
we amended § 460.60(b) and (c) to
require that the PO employ these staff
members directly or have contracts for
these staff that meet the contracting
requirements specified in § 460.70.
Comment: We received several
comments related to the possibility of
PACE being operated as a for-profit
entity. Commenters provided examples
of organizations that are unable to
participate in PACE due to the
requirement that POs maintain nonprofit status.
Response: We note that sections
1894(a)(3)(B) and 1934(a)(3)(B) of the
Act allow private, for-profit entities to
participate in PACE, subject to a
demonstration waiver described in
section 1894(h) of the Act. Should forprofit entities wish to participate in
PACE, they should apply for a
demonstration waiver under section
1894(h) of the Act. While participating
in the PACE for-profit demonstration,
they must meet all requirements set
forth in PACE regulations. We explicitly
stated that we would expect the PO to
retain all key administrative functions
including marketing and enrollment,
quality assurance and program
improvement, and contracting for
institutional providers and other key
staff.
Comment: We received conflicting
opinions regarding whether to allow
flexibility in contracting for various
members of the IDT, the program
director, the medical director, as well as
PACE center services. The majority of
commenters advocated for flexibility in
order to be responsive to the needs of
individual POs. However, some
commenters expressed concern that by
allowing the PO to contract for the
medical director and program director,
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the PACE model would lose dedicated
management. This concern was
submitted in response to both the 1999
interim final rule and the amended 2002
interim final rule.
Response: We note that in the 1999
interim final rule, we retained the
Protocol’s requirement that the program
director and medical director be
employees of the PO.
However, in response to the large
number of public comments received on
§ 460.60 of the 1999 interim final rule,
we revised the regulatory requirements
in the 2002 interim final rule to allow
POs the flexibility to contract for all
members of the IDT, the program
director, and medical director as well as
all PACE center services. We also
expanded § 460.70 to include additional
contract requirements.
In response to the comment about
losing dedicated management because
of contracting for the program director
and medical director, we do not believe
that a personal commitment to the
PACE model is related to employment
status. We continue to believe that
anyone, contractor or employee, PCA, or
director can believe in the PACE
philosophy and wish to provide care
through this model. Therefore, we are
not amending this requirement in this
final rule.
Comment: Several commenters stated
that, as currently written, the regulatory
requirement assigns responsibility for
QAPI to both the governing body and
the medical director. They requested
confirmation that the governing body’s
responsibility is to affect a programwide approach to quality, ensuring
alignment of unit activities with overall
objectives, whereas the responsibilities
of the medical director would be more
narrowly focused on clinical aspects of
care.
Response: The commenters are
correct. Although QAPI activities and
objectives affect every staff member and
contractor, the governing body has
overall responsibility for the QAPI
program and the medical director has
overall clinical responsibility.
Comment: In response to our
solicitation for comment regarding the
extent to which changes in
organizational structure are important to
participants, we received a number of
suggestions that we revise the
requirement to notify CMS, or CMS and
the SAA, of changes in organizational
structure. Commenters were consistent
in their recommendations that
notification should only be required for
a change in ownership, governing board,
or delivery system, focusing on those
changes that significantly impact service
delivery.
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All commenters recommended
deleting the requirement to report
changes in staffing. Several commenters
requested that we clarify which changes
in organizational structure require
notifying CMS and the SAA because it
appeared that any change of job title or
the creation of a position or unit within
the PO would warrant prior approval by
CMS and the SAA. It was also noted
that various staffing changes and shifts
in reporting relationships can be
implemented seamlessly with no
disruption in service to the participants.
Approval of organizational changes
was another topic that elicited
comments. Some commenters suggested
that the requirements regarding
approval by CMS and the SAA of
changes in organizational structure be
deleted because micromanagement
could impede a PO’s ability to
proactively adjust its structure to meet
prevailing concerns as well as to
respond to the needs of enrollees. Other
commenters thought that advance
approval by the SAA should be
sufficient.
There were also a number of
recommendations of timeframes for
submitting advance notification.
Suggestions ranged from not informing
CMS at all to 60 days, which would
include time for CMS and the SAA to
review and approve the proposed
organizational change. If CMS and the
SAA did not respond within the 60-day
period, the PO’s organizational changes
would be deemed approved. Some
commenters suggested we follow the
State Medicaid regulations of some
States, which require notification at
least 14 calendar days before the
effective date of the change. Another
commenter suggested that we require
prior notification and approval of
changes in ownership and only require
notification of other changes in clinical
or administrative structure.
One commenter recommended the
regulatory language specify that the PO
is responsible for forwarding
information relating to changes in
organizational structure to the consumer
advisory committee.
Several commenters agreed that
changes that impact the day-to-day
experience of the participants or alter
their normal patterns of interaction with
the PACE program should be
communicated to participants in
sufficient time for them to adjust to the
changes, and that this notification
should be the responsibility of the PO.
Response: Comments on this section
address three separate requirements, the
requirement for CMS and the SAA to be
notified in writing at least 60 days
before a change in organizational
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structure, the requirement that CMS and
the SAA approve changes in
organizational structure, and the
requirement that changes in
organizational structure approved by
CMS and the SAA be forwarded to the
consumer advisory committee.
We established this section in the
1999 interim final rule to require
disclosure of organizational changes
that affect the philosophy, mission, and
operations of the PO and impact care
delivery to participants. At that time, we
believed that any change in ownership,
relationships to another corporate board
and to any parent, affiliate, or subsidiary
corporate entities, the PACE governing
body, its officials, program director, and
medical director could result in a
substantial impact on the participants
and their care. However, it was not our
intent to require the PO to notify CMS
and the SAA in writing every time there
was a change in personnel or a change
in the line of reporting of direct
participant care staff.
The 1999 interim final rule required
that POs planning to change their
organizational structure must notify
CMS and the SAA, in writing, at least
60 days before the change takes place.
This timeframe was to allow sufficient
time for CMS and the SAA to approve
or deny the proposed change. We agree
with the commenters that notification of
60 days before implementing a change
in organizational structure is
unnecessary.
Therefore, in response to the
numerous comments relating to the
disclosure of changes in organizational
structure, in this final rule we are
amending this section to require any PO
who is planning a change in
organizational structure to notify CMS
and the SAA, in writing, 14 days before
the change takes place. We believe that
14 days advance notice provides an
adequate timeframe for CMS and the
SAA to review the changes, and is
consistent with some States Medicaid
notification requirements.
We are also deleting the requirement
that changes in organizational structure
must be approved in advance by CMS
and the SAA. We agree with the
commenters that POs have the ability to
make such business decisions based on
their individual circumstances.
However, as CMS and the SAA are
responsible for the health care provided
to participants, requiring notification
will allow CMS and the SAA to monitor
whether the change is having a
substantial impact on the participants or
their care.
In the 1999 interim final rule, the PO
was required to forward the CMS and
SAA approval of their organizational
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changes to the consumer advisory
committee. As changes will no longer
need to be approved by CMS and the
SAA we believe the requirement to
forward the CMS and SAA approvals to
the consumer advisory committee is
now unnecessary and should also be
removed.
We reiterate that in the event of a
change of ownership, CMS would apply
the general provisions described in
§ 422.550 (Effect of change of ownership
or leasing of facilities during term of
contract.)
Comment: Another commenter
questioned whether two organizations
wishing to develop PACE as a
cooperative venture must establish a
separate and distinct entity to comply
with all requirements and provisions of
the regulations. The commenter
believed this approach would impede
PACE development by restricting
opportunities for entities to jointly
approach PACE development. This
commenter also requested clarification
of the regulations to clearly permit
flexibility within the provider
community, including the ability for the
PO to contract for the PACE center
services.
Response: We view this comment as
addressing two different issues. First, in
response to whether a separate and
distinct entity would need to be
established if two organizations
developed a cooperative venture, the
organizations involved would need to
establish a separate and distinct entity
to be the PO that is responsible for
complying with all requirements and
provisions of the regulations. Because
the PO signs a three-way program
agreement and is the entity responsible
for the management of the organization,
we believe that this needs to be a single
entity. The PO is the responsible entity
for assuming full financial risk,
administration activities, and
comprehensive coordinated participant
care. We do not believe these
responsibilities can be split up and still
maintained under a single entity. In our
experience, this requirement has not
unduly restricted organizations from
developing a PO through a cooperative
agreement.
The second issue is whether the
cooperative venture arrangement would
be precluded from using subcontractors.
As long as the arrangements designated
a PO, as noted above, the 2002 interim
final rule provided flexibility to allow
for contracting out all required PACE
services as well as the PACE center
services, providing that the PO retains
all key administrative functions
including marketing, enrollment, QAPI,
and contracting for institutional
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providers and other key staff, as well as
retaining ultimate responsibility for
oversight of all direct participant care.
Final rule actions:
In this final rule, we are changing the
requirements related to changes in
organizational structure by:
• Requiring 14-days notice before
making organizational changes;
• No longer requiring CMS and SAA
approval; and
• No longer requiring the PO to
forward the CMS approval to the
consumer advisory committee.
Section 460.62 Governing Body
In the 1999 interim final rule, we
established the requirements and
responsibilities of the governing body
that is legally and fiscally responsible
for the administration of the PO. We left
the specific approach to administration
of the PO to the discretion of the
governing body, reflecting our goal of
promoting the effective management of
the organization without limiting
flexibility in determining how to
achieve that goal.
The governing body must create and
foster an environment that provides
quality care that is consistent with
participant needs and the program
mission. To that end, the primary
requirement is that an identifiable
governing body, or designated person(s)
so functioning, have full legal authority
and responsibility for the governance
and operation of the organization, the
development of policies consistent with
the mission, the management and
provision of all services (including the
management of contractors), fiscal
operations, and the development of
policies on participant health and
safety. Also, the governing body will
establish personnel policies and
contract provisions with respect to
employees or contractors with patient
care responsibilities giving adequate
notice before leaving the PO’s network.
These provisions would be intended to
avoid disruptions in care and permit
orderly transition of responsibilities.
We included a requirement that the
governing body be responsible for the
QAPI program. The purpose of this
requirement is to link the development,
implementation, and coordination of the
ongoing QAPI program with all aspects
of the PACE program. We believe this
requirement will stimulate an aggressive
effort by the organization to identify and
use the best available practices for all
participants. As discussed in the section
on the QAPI program, the PO has the
flexibility to design its own quality
improvement program.
Consistent with the Protocol, we also
included a requirement that the PO
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must ensure community representation
on issues related to participant care.
This may be achieved by having a
community representative on the
governing body. In addition, the PO
must establish a consumer advisory
committee to provide advice to the
governing body on matters of concern to
participants. As we indicated in the
1999 interim final rule, consumer
participation through advisory
committees is a well-accepted
community organization vehicle to
maximize the involvement of
participants in a program designed to
serve them. With the use of such a
committee, the governing body will
have the benefit of participant input,
including information on quality of care
issues. Participants also are likely to feel
a greater stake in the operation of the
program. In order to ensure appropriate
representation, participants and
representatives of participants must
constitute a majority of the membership
of this committee. One specific duty of
the participant advisory committee is to
receive information from the governing
body to be disseminated to participants.
Comment: We received several
comments regarding community
representation on the governing body.
Commenters noted that a single
consumer representative did not have a
sufficient impact on health programs
when the governing body is made up
almost entirely of provider
representatives. The commenters
requested that the regulations be
changed to require at least one-third of
the governing body to be community
representatives who are Medicare or
Medicaid beneficiaries or are designated
by organizations that advocate for these
persons. In addition, they recommended
that the governing body should include
at least one PACE program participant
and one family member of a participant.
They also requested that we include a
requirement that the PO provide
information to CMS and the SAA to
ensure compliance with community
representation on the governing body.
One commenter stated that because
POs are small programs, they may find
it difficult to comply with the
requirement of a consumer advisory
committee in that it may be difficult to
get enough consumers or their
representatives to serve on an ongoing
committee. They suggested instead that
POs be allowed to request a waiver of
this requirement, where they can
demonstrate that sufficient
opportunities exist for obtaining input
from consumers and their
representatives on matters of concern to
participants.
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Response: In response to these
commenters, we are revising the
regulation by changing the names and
focus of the ‘‘consumer advisory
committee’’ to the ‘‘participant advisory
committee’’ and the ‘‘community
representative’’ to the ‘‘participant
representative.’’ We are also adding a
definition of ‘‘participant
representative,’’ which defines the
responsibilities of this individual. We
disagree with the commenters who
indicated that the governing body needs
to have a greater number of consumer
representatives. By changing the names
and objectives of the consumer
committee and community
representative, we anticipate
participants and their representatives
becoming more involved in topics that
impact their care. We believe that the
more participants feel they are
stakeholders, the more involved they
will be in their PO.
The interactive nature of the PACE
model is such that participants are
encouraged to be involved and voice
their opinions. Therefore, we expect the
governing body to be more receptive to
participant input presented by the
participant representative. This
collaborative relationship is expected to
achieve higher quality of care and
higher participant satisfaction.
Therefore, we would not be inclined to
waive this requirement without
significant justification on the part of
the PO.
We do not specify how large the
participant advisory committee must be,
but we expect it to be representative of
the size and population of the PO’s
participants.
We also understand that there may be
topics or times when the governing
body would believe that it is
inappropriate for participants to attend
the entire governing body meeting.
When this occurs, we would expect the
meeting agenda to be arranged such that
the participant representative could
attend a portion of the meeting to
present participant issues.
We also disagree with the commenter
that requested we require POs to submit
information to ensure compliance with
community representation on the
governing body. Minutes and other
official documents pertaining to
governing body meetings must be
available for review by CMS and the
SAA during onsite visits and at the
request of either agency.
Final rule action:
In this final rule we are:
• Changing the names and
responsibilities of the consumer
advisory committee, community
representative to the participant
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71265
advisory committee, and participant
representative; and
• Rearranging the order of the
requirements.
Section 460.64 Personnel
Qualifications for Staff With Direct
Participant Care Contact
We indicated in the 1999 interim final
rule that although the Protocol does not
specify personnel requirements for the
various staff employed by or under
contract with the PO, we believe that
certain minimum standards must be met
in order to ensure quality of care for the
frail elderly population being served. To
this end, we established § 460.64.
Our approach to personnel
qualifications in the 1999 interim final
rule followed principles described in a
March 10, 1997 Federal Register
publication proposing changes to the
COPs for home health agencies (62 FR
11022). This is a flexible approach,
which relies on State requirements as
much as possible.
The personnel qualifications fall into
three categories: (1) Personnel for whom
there are statutory qualifications; (2)
personnel for whom all States have
licensure, certification, or registration
requirements; and (3) personnel for
whom we have specified requirements if
the State does not have licensure,
certification, or registration
requirements.
Category 1: This category consists of
personnel for whom the Act contains
qualifications, which in § 460.64(b)
pertains specifically to physicians.
Section 1861(r) of the Act defines a
physician as a doctor of medicine or
osteopathy, legally authorized to
practice medicine and surgery by the
State in which that function or action is
performed, or certain other practitioners
for limited purposes. We adopted the
definition as reflected in regulations at
42 CFR 410.20.
In addition, to reflect the key role of
the PCP in the PACE model, we
required the PCP to have a minimum of
1 year’s experience in working with a
frail or elderly population.
Category 2: For this category of
personnel qualifications, we deferred to
State law. We specified that all staff
(employee or contractor) of the PO must
meet applicable State requirements.
That is, they must be legally authorized
(currently licensed or, if applicable,
certified or registered) to practice in the
State in which they perform the
function or action and must act within
the scope of their authority to practice.
For example, to practice nursing, every
registered nurse in the State must be
licensed and practice within their
State’s scope of practice authority.
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Category 3: This category of personnel
qualifications includes certain
professions for which not all States had
licensure, certification, or registration
requirements. Our intention was that if
a State has licensure, certification, or
registration requirements for a
professional listed in this section, then
the State qualifications would apply.
The following requirements would only
apply to those personnel in Category 3
when the State they practice in does not
have licensure, certification, or
registration requirements.
After reviewing the personnel
requirements of other Medicare and
Medicaid providers that serve
populations similar to PACE
participants (for example, home health
agencies, nursing facilities), in the 1999
interim final rule, we established
personnel requirements for POs that
were as consistent as possible with
those applicable to other Medicare
providers. If a State does not have
licensure, certification, or registration
requirements applicable to the following
professions, then the qualifications
specified below apply.
We required that the registered nurse
be a graduate of a school of professional
nursing and have a minimum of 1 year’s
experience working with a frail or
elderly population.
We required that the social worker (1)
have a Master’s degree in social work
from an accredited school of social
work; and (2) have a minimum of 1
year’s experience working with a frail or
elderly population.
We required that the physical
therapist (1) be a graduate of a physical
therapy curriculum approved by the
American Physical Therapy
Association, the Committee on Allied
Health Education and Accreditation of
the American Medical Association, or
the Council on Medical Education of the
American Medical Association and the
American Physical Therapy Association
or other equivalent organizations
approved by CMS; and (2) have a
minimum of 1 year’s experience
working with a frail or elderly
population.
We required that the occupational
therapist (1) be a graduate of an
occupational therapy curriculum
accredited jointly by the Committee on
Allied Health Education and
Accreditation of the American Medical
Association and the American
Occupational Therapy Association; (2)
be eligible for the National Registration
Examination of the American
Occupational Therapy Association; (3)
have 2 years of appropriate experience
as an occupational therapist and have
achieved a satisfactory grade on a
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proficiency examination conducted,
approved, or sponsored by the U.S.
Public Health Service, except that this
determination of proficiency does not
apply with respect to persons initially
licensed by a State or seeking initial
qualification as an occupational
therapist after December 31, 1977; and
(4) have a minimum of 1 year’s
experience working with a frail or
elderly population.
We required that the recreation
therapist or activities coordinator have 2
years experience in a social or
recreational program providing and
coordinating services for a frail or
elderly population within the last 5
years, one of which was full-time in a
patient activities program in a health
care setting.
We required that the dietitian (1) have
a baccalaureate or advanced degree from
an accredited college with major studies
in food and nutrition or dietetics; and
(2) have a minimum of 1 year’s
experience working with a frail or
elderly population.
We required that all PACE center
drivers (1) have a valid driver’s license
to operate a van or bus in the State of
operation; and (2) be capable of and
experienced in transporting individuals
with special mobility needs.
We did not define personnel
requirements for the PACE center
manager or the home care coordinator.
We gave POs the flexibility to determine
who is best suited to fill these positions
as each PACE center may have different
needs. Because the home care
coordinator is responsible for acting as
the liaison between the IDT and the
home care providers, she or he should
possess good leadership and
communication skills. In addition, the
home care coordinator should be able to
identify and understand participants’
medical and social needs in order to
evaluate the home care needs of
participants. As a result, we indicated
that a registered nurse or social worker
would be a good candidate to fill this
position. However, it was not our
intention to deter the PO from
considering another candidate with
appropriate qualifications because they
were neither a registered nurse nor a
social worker.
We did not impose personnel
requirements for personal care
attendants (PCAs) as these individuals
will primarily be providing non-skilled,
personal care services (such as bathing,
toileting, and transferring). In the 1999
interim final rule, we solicited
comments on whether to include
specific personnel requirements for
PCAs. It is important that PCAs possess
certain basic skills necessary to provide
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quality care to PACE participants. Thus,
we required POs to implement a
training program for each PCA to ensure
that they exhibit competency in basic
skills in personal care services.
Although we did not define the
parameters of the training program, we
indicated the training program should
include maintenance of a clean, safe,
and healthy environment; appropriate
and safe techniques in personal hygiene
and grooming; safe transfer techniques
and ambulation; reading and recording
temperature, pulse, and respiration; and
observation, reporting, and
documentation of patient status and the
care or service furnished. In addition,
the training program developed for each
PCA must include other elements
consistent with their assigned duties for
specific participants.
Finally, we acknowledged that PCAs
in the home environment may furnish
not only personal care services, but also
home care services. Therefore, when the
participant needs home care services,
the PO must ensure that it has qualified
staff (either employees or contractors)
that meet the competency requirements
established by the PO and approved by
CMS for home care aides to furnish
these services.
We received a large number of
comments regarding personnel
requirements.
Comment: Numerous commenters
were concerned that the 1999 interim
final rule did not appropriately
emphasize that State licensure laws,
certification, and registration
requirements take precedence over the
requirements specified in the 1999
interim final rule which may lead to
creating unnecessary and unintended
conflicts between the PACE regulation
and State requirements.
Commenters believe establishment of
provider qualifications is traditionally a
State function. The commenters
indicated it would be sufficient for the
regulation to specify that individuals
providing PACE services meet
applicable State requirements. It was
suggested that States be permitted to
define a combination of education and
experience qualifications and that CMS
grant a waiver of these educational and
experience requirements if there are
staff development procedures in place
for those waived individuals, and where
the PO’s decision to hire staff without
the required qualifications will not
adversely impact the quality of care.
Commenters also recommended that
services that do not require State
licensure or certification not be subject
to additional requirements in Federal
regulations.
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There was also concern that the
requirements set forth in the 1999
interim final rule would be adopted as
minimum Federal requirements,
regardless of whether State licensure,
certification, or other registration exists.
If this adoption takes place, the PO’s
burden of locating adequate numbers of
staff will be magnified.
Recommendations ranged from
removing personnel qualification
requirements to allowing health
professionals to be permitted to
minimally meet State requirements for
medical professional practice.
Response: In establishing personnel
qualifications, we did not intend to
usurp the State’s authority. Throughout
the regulation, we have indicated that
POs must meet all Federal, State, and
local regulations and laws. We believe
that the present qualifications
established for PACE set forth the
necessary qualifications to ensure the
health and safety of this frail elderly
population. Should State regulations be
more stringent than those of this
regulation, then the PO must meet the
State requirements as well.
We believe there was considerable
confusion and misunderstanding of the
personnel qualification requirements
published in the 1999 interim final rule.
In that rule, we based personnel
qualifications on whether the State had
licensure, certification, or registration
requirements for a profession. In States
where there was no State licensure,
certification, or registration, we required
minimum educational qualifications for
each profession.
In response to the comments and to
reduce the confusion over personnel
qualifications, we are amending the title
of § 460.64 and the personnel
qualifications to clarify that the
qualifications apply to all PACE staff
with direct participant contact, to
ensure the health and safety of the
participants. We are accomplishing this
by consolidating and clarifying
requirements in § 460.64(a) that were
previously located in other sections of
the PACE regulations and by deleting
paragraph § 460.64(c).
We are amending the title of § 460.64
and the personnel qualifications to
clarify that the qualifications apply to
all PACE staff with direct participant
contact and decrease the burden in
hiring and contracting for adequate
numbers of staff members. We are
removing the educational requirements
and other qualifications at § 460.64(c)
that we established where no States
required licensure, certification or
registration.
We believe that it is essential that all
professionals be legally authorized
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(licensed, certified or registered) to
practice in the State in which they
practice if the State has established
requirements. All States have licensed,
certified or registered requirements for
physicians, registered nurses, social
workers, physical therapists,
occupational therapists, and dietitians.
All other direct care providers, must
meet the State requirements that
authorize them to practice in their State.
We believe that all professions must act
within the scope of their authorized
practice guidelines. Each profession has
established guidelines that define the
services that may be performed within
the scope of the minimum level of
knowledge and training for each
professional level. For example, the
scope of practice is different for licensed
practical nurses, registered nurses,
clinical nurse specialist and nurse
practitioners. Regardless, each nurse is
expected to practice within his or her
respective level.
In the 1999 interim final rule, each
profession listed in § 460.64 (b) and (c)
was required to have one year of
experience working with the frail or
elderly population (except for the
Recreational Therapist/Activity
Coordinator who was required to have
two-years experience). The PACE
population is comprised of the frail
elderly who need to be cared for by staff
that has the specific training and
experience to understand the
complexities and differences in geriatric
patients. It is essential for staff to have
the knowledge of geriatric practices and
skill to work with these individuals.
Experienced staff will be conscious that
when dealing with the frail or elderly
they need to be gentler, more patient
and observant than with a healthy
younger person. For example, a frail
elderly person’s skin is more likely to
tear, a bone is more likely to break, a
joint more likely to be stiff and painful,
and medications are more likely to
affect them differently with a potentially
wider variety of adverse reactions.
Therefore, we believe that all personnel
having direct participant contact must
have a minimum of one year of
experience working with a frail or
elderly population and are adding this
requirement to the general requirements
in paragraph (a)(3).
In the 2002 interim final rule, we
established requirements for the
oversight of direct participant care
(§ 460.71), which included requiring the
PO to ensure all employees and
contracted staff furnishing direct care to
participants demonstrated the skills
necessary for performance of their
position. We also required the PO to
establish a competency evaluation
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71267
program, which has to be evidenced as
completed before an individual may
perform participant care. We believe
that demonstrating competency prior to
performing direct participant care is
essential to ensure the delivery of safe
care. Therefore, we are adding
competency as paragraph (a)(4) to the
general personnel qualification
requirements for staff performing direct
participant care.
Section 460.71, Oversight of direct
participant care required the PO to
develop a program to ensure all staff
furnishing direct participant care was
free of communicable disease. We
believe this is even more important with
a frail elderly population considering
their complex medical conditions and
increased susceptibility. It is standard
practice in the health care industry that
an individual must be cleared as free of
communicable disease prior to
employment. We are therefore
amending § 460.64 to require that all
PACE staff with direct participant
contact be medically cleared of
communicable disease and have all
immunizations up-to-date before
engaging in direct contact with
participants.
For those professions where not all
States have licensure laws, State
certification or registration
requirements, specifically Recreation
therapist/Activity coordinator and
drivers, we believe that all States have
minimum requirements to ensure that
services are provided safely. For
example, States require a special class of
driver’s license to transport people for
money. In addition to the general
personnel qualifications, we expect that
any such State qualification
requirements be met.
Comment: A large number of
commenters opposed the Federallydefined qualifications for the physician
which were not included in the
Protocol.
Response: As stated above, section
1861(r) of the Act generally defines a
physician and is reflected in 42 CFR
410.20, which defines physician,
physician services and the limitations
on services under the Medicare
program. As all physicians participating
in the Medicare program must meet
§ 410.20, we require that all physicians
participating in the PACE program meet
the qualifications of § 410.20, and also
meet the general qualification
requirements as stated in § 460.64(a).
To emphasize the key role of the PCP
in the PACE model, we require the
PACE PCPs to have one-year’s
experience working with a frail or
elderly population to ensure their
knowledge and skill with geriatric
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patients. We require they demonstrate
their competency prior to employment
or contract. The PO must ascertain the
competency of prospective physicians
through the PO’s established
competency program. We also require
the PCPs be cleared of communicable
diseases to ensure that infectious
diseases are not passed by the close
physical proximity necessary to treat
participants.
Comment: We received numerous
comments related to specific staffing
requirements. A large number of
commenters opposed the detailed
personnel requirements in the 1999
interim final rule, stating that they
unnecessarily limited flexibility in the
development and implementation of
PACE programs.
The commenters recommended we
require all POs establish an adequate
staff development process to ensure that
all staff members understand the unique
needs of the PACE population.
However, commenters wanted the States
to have the option to waive these
requirements. They also recommended
we require that the PO also consider
factors such as languages spoken and
cultural sensitivity.
Response: To the extent the State has
licensure, certification, or registration
requirements, these apply and not the
requirements in § 460.64(c)(1).
These qualification requirements, as
noted in the 1999 interim final rule,
were to be the regulatory foundation of
PACE as a new Medicare benefit and
State plan option. We believe that in
clarifying the 1999 interim final rule in
the 2002 interim final rule, permitting
contracting of personnel and providing
a waiver process to assist POs where
they are unable to comply with
regulations, we have addressed and
resolved commenters concerns related
to limited flexibility and personnel
qualifications when no State licensure,
certification, or registration laws exist.
We believe we addressed the
recommendation regarding the
establishment of an adequate staff
development process to ensure all staff
members understand the unique needs
of the PACE population in the 2002
interim final rule, which required that
all POs develop a competency
evaluation program that identify those
skills, knowledge and abilities that must
be demonstrated by direct participant
staff.
• In response to the recommendation
that we require that the PO also
consider factors such as languages
spoken and cultural sensitivity, we
believe that each PO understands the
cultural diversity of their particular
population. To be in compliance with
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the requirements of participant rights
they must provide for language and
cultural diversity, we expect that POs
will take these important areas into
consideration when hiring staff. As a
result, we do not believe that it is
necessary to repeat the requirement in
this section of the regulation.
Final rule actions:
In this final rule we are making
revisions to § 460.64, including:
• Amending the title to ‘‘Personnel
qualifications for staff with direct
participant contact,’’ to clarify that the
qualifications apply to all PACE staff
with direct participant contact.
• Amending paragraph (a) by adding
(1) one year of experience working with
a frail or elderly population, (2) meeting
standardized competencies prior to
providing participant care, and (3) being
medically cleared of communicable
diseases and have all immunizations
up-to-date before engaging in direct
participant contact.
• Deleting paragraph (c).
Section 460.66 Training
In § 460.66, we require the PO to
provide ongoing training to maintain
and improve the skills and knowledge
of each staff member with respect to
their specific duties. The training
should result in the staff’s continued
ability to demonstrate the skills
necessary for the performance of their
specific positions or job duties. The
ability of the PO to ensure patient safety
and to achieve patient-specific
performance measures necessitates
competent staff. We believe there is a
direct relationship between the quality
of an organization’s staff and patient
well-being. The training requirement is
intended to ensure that all staff are able
to adapt to new or changing job
demands. The PO is responsible for
ensuring that individuals are educated
and trained for their specific jobs. The
individuals would continue to be
responsible for their own professional
education and for any continuing
education needed to maintain licensure
or professional certification unless the
organization chooses to assume this
responsibility. In addition, we included
a specific training requirement for PCAs
as described in § 460.66(b).
Comment: Commenters’ opinions
regarding the training requirements
varied, with recommendations that the
SAA should be authorized to establish
a minimum training curriculum, and
criticisms that the PO should be
permitted to utilize training from other
sources available in the community.
We were also asked to clarify whether
PCAs, who have demonstrated
competency in furnishing personal care
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services through certification as nursing
assistants or home health aides, are
required to receive redundant or
additional training unless it is deemed
necessary by the PO.
Response: We are retaining the
requirement that POs provide ongoing
training to maintain and improve the
skills and knowledge of each staff
member with respect to their specific
duties in order to ensure that PACE
participants receive the highest quality
care possible. We believe POs have the
ultimate responsibility for all care
provided to their participants and,
therefore, it is in the best interest of
PACE participants and the PO that they
provide training specific to their
participant population. Ongoing inservice training for all staff will ensure
that skills remain current and any
detrimental practices are caught and
rectified as early as possible.
In this final rule, we wish to clarify
§ 460.66(b), which requires the PO to
develop a training program for each
PCA in order to establish the
individual’s baseline competency in
furnishing personal care services,
including specialized skills associated
with the specific care needs of
individual participants. We intend that
the PO evaluate the skills of each newly
hired PCA and develop a training
program specific to the competencies or
deficiencies that they demonstrate. This
training must be performed by qualified
professionals. Again, the intent of this
training requirement is to identify and
resolve any knowledge or skill deficits
of each person and educate them to a
level where they can demonstrate
competency in all basic skills required
to provide personal care services. This
clarification is intended to prevent
redundant training of skills already
displayed by PCAs and to reduce the
burden on PO resources.
Final rule actions:
In this final rule, we are clarifying the
requirement in § 460.66(b) that POs
develop a training program for PCAs
where there are competency deficits and
that personal care attendants must
exhibit competency before performing
personal care services independent of
supervision.
Section 460.68 Program Integrity
We established § 460.68, based on
Part I, section E of the Protocol to guard
against potential conflicts of interest or
other program integrity problems for
POs. An organization must not have any
staff (employees or contractors) who
have been convicted of a criminal
offense related to their involvement in
Medicaid, Medicare, other health
insurance or health care programs, or
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any social service program under Title
XX of the Act. We expanded this
provision from the Protocol in order to
prevent an organization from employing
any staff who have been excluded from
participation in Medicare or Medicaid,
or employing staff, in any capacity,
where the employee’s contact with
participants would pose a potential risk
because the individual had been
convicted of physical, sexual, drug, or
alcohol abuse. In addition, members of
the PO’s governing body, and their
family members, are prohibited from
having a direct or indirect interest in
contracts with the PO. Examples of
indirect interests are holdings in the
name of a spouse, dependent child, or
other relative who resides with the
member of the governing body. These
requirements are intended to protect
participants by preventing fraud under
Medicare and Medicaid by members of
the governing body with conflicts of
interest from inappropriately
influencing PO decisions.
We recognize that in rural, Tribal, or
urban Indian communities there may be
limited availability of individuals
willing to and capable of performing key
functions for the PO. Therefore, the
1999 interim final rule provided for
CMS and the SAA to grant a waiver of
the conflict of interest requirement for
POs in rural or tribal areas to allow
individuals who have a direct or
indirect interest in a contract or the
provision of services to the PO to recuse
themselves from decisions directly or
indirectly affecting those interests,
rather than barring them entirely from
serving on the PO’s governing body or
serving as directors, officers, partners,
employees, or consultants of the PO.
We also included a requirement that
the PO must have a process to gather
information on program integrity issues
and respond to any request from CMS
within a reasonable amount of time.
As discussed previously, in the 2002
interim final rule, we established a
process for submission and approval of
waiver requests and deleted § 460.68(c)
that limited waivers to direct or indirect
interest in contracts of rural and Tribal
organizations. Although we deleted
§ 460.68(c), we continue to recognize
the special need for flexibility in rural
and Tribal areas, and remain committed
to allowing waivers to promote PACE in
medically underserved areas. We also
remain committed to working with rural
and Tribal communities to help them
address the challenges of developing
successful PACE programs.
Organizations that seek waiver of these
or any other regulatory requirements
would follow the requirements specified
in § 460.26.
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Comment: We received several
comments regarding program integrity.
Commenters requested that we permit
the PO the discretion to determine
whether an individual’s past
convictions (which vary greatly in type
and severity) would pose a serious
threat to PACE participants and
suggested modifications to
§ 460.68(a)(3).
Response: We believe our current
policy is consistent with Medicare
policy related to other provider types
and do not agree that the threat posed
by an individual’s past convictions
should be left to the discretion of the
PO. PACE participants are the most frail
and vulnerable members of the
community, and it is their right to
expect care that is free from the risk of
harm by their caregivers. Therefore, it is
the responsibility of Medicare,
Medicaid, and the PO to ensure that
every individual hired to provide care to
PACE participants poses the least risk
possible. We believe that facilitating
contact with individuals who have a
prior conviction for physical, sexual,
drug or alcohol abuse increases the
potential risk to the PACE participants.
Comment: One commenter
recommended that conflict of interest
disclosure regulations apply to the
program director, medical director, and
the contractor liaison. This commenter
also recommended requiring disclosure
of conflicts of interest to the SAA.
Another commenter recommended the
disclosure requirement also apply to the
SAA.
Response: We discuss the SAA’s role
with regard to conflict of interest in this
section. However, as the program
director, medical director, contractor
liaison, and the SAA are not on the
governing body and have no voting
responsibility, we do not think they are
in a position to unduly influence PO
decisions. Therefore, we do not believe
it is necessary to amend the program
integrity requirements to include them.
We note that § 460.68 does not preclude
a PO from developing disclosure
requirements for other staff.
Comment: Two commenters requested
we clarify whether the regulatory intent
of § 460.68(b) is to limit contracting
with related organizations or just related
individuals, as many providers establish
related corporations which provide
services to participants and which were
not prohibited in the PACE
demonstration program.
Response: The intent of this
requirement was to limit an unfair
advantage that might be gained by any
member of the governing body, or their
family member, who would have a
direct or indirect interest in an entity
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contracting with the PO for items or
services.
We acknowledge that it is quite
common for a PO to be part of or have
a relationship with a larger entity.
Consistent with § 460.60(d) and Chapter
1, Section VII of the PACE provider
application, the POs’ relationship to the
corporate board and to any parent,
affiliate, or subsidiary corporate entity
must be described in the provider
application under the requirements for
organizational structure. In this type
arrangement it would be customary to
contract for services with other entities
within the system. As these are entityto-entity arrangements and no
individual would personally benefit,
these kinds of common business
practices do not give rise to the type of
conflict of interest contemplated under
§ 460.68(b).
Since implementation of the 2002
interim final rule, we have also received
numerous requests for waiver of this
section of the rule. These waivers have
been approved as general organizationwide waivers contingent upon the PO
developing policies and procedures for:
(1) Full disclosure to the governing body
of the direct or indirect conflict or
potential conflict of interest of the
member or an immediate family
member related to the conflict; (2)
recusal of voting, discussions,
negotiations or any activity that would
directly or indirectly affect the interest
of the PO; and (3) inclusion of the
disclosure and recusal actions in official
records and that are readily accessible to
CMS and the SAA.
In response to commenters’ requests,
and based on our experience with
reviewing waiver requests relating to
conflicts of interest procedures, we are
amending § 460.68(b) to clarify our
requirements for managing conflicts of
interest that may involve members of
the governing body or any immediate
family members. We are requiring that
POs establish policies and procedures
for handling such conflicts of interest,
that members of the governing body
must disclose any such conflicts, and
that members must recuse themselves
from discussing, negotiating, or voting
on any matter that involves an
inappropriate conflict of interest.
To illustrate, we believe the following
is a conflict of interest of an immediate
family member: The wife of a board
member owns a supply company which
is the only one in the area that provides
institutional laundry services, so the PO
has no option but to contract with this
company. The governing body member
must make full disclosure of the
situation to the body, and recuse
themselves when the contract
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negotiations are in progress as well as
when voting on the contract occurs.
In response to the comments related
to the SAA, we do not believe it is
appropriate for CMS to impose conflict
of interest restrictions on the SAA as
they are not on the PO’s governing body.
Our concern is that decisions made by
the governing body could be made
specifically for the financial benefit of
certain members of the governing body
or their immediate family members.
All disclosure and recusal
information must be recorded in the
governing body’s official records, which
must be available for CMS and SAA
review. CMS and SAA are both
authorized to review this information,
which can be accomplished during onsite monitoring and survey activities, or
by requesting the information from the
PO. Additionally, if a conflict exists at
the time a provider submits their PACE
provider application, we expect the PO
to disclose the conflict as part of the
application.
Comment: One commenter asked if
the conflict of interest requirements may
be waived in rural, Tribal and urban
Indian communities. The commenter
also asked if those areas have been
designated eligible for conflict of
interest waivers, and if so, they
requested that the information be shared
with the States.
Response: The 1999 interim final rule
provided for a waiver of conflict of
interest in rural, Tribal, and urban
Indian communities. As a result of
expanding waiver flexibility to all POs
in accordance with section 903 of BIPA,
that specific waiver authority, located in
§ 460.68(c), was deleted in the 2002
interim final rule. We established
§ 460.26 to implement the expanded
waiver process. As previously noted,
POs will now be required to have
written policies and procedures in the
event of a conflict of interest, and,
therefore, waiver of conflict of interest
will not be necessary.
Comment: Two commenters
addressed conflict of interest disclosure
related to the SAA. One commenter
asked whether States have the
responsibility to ensure the disclosure
requirement is met.
Response: The SAA is not delegated
the responsibility of ensuring that
conflicts of interests are disclosed. The
regulation does not require full
disclosure to CMS or the SAA, but the
PO must be able to provide
documentation should CMS or the SAA
request it.
Final rule actions:
In this final rule, we are providing for
disclosure and recusal in the event of a
conflict of interest of a member of the
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PO’s governing body or their immediate
family member(s).
Section 460.70 Contracted Services
Under the scope of benefits described
in sections 1894(b)(1) and 1934(b)(1) of
the Act, a PO may enter into written
contracts with each outside entity to
furnish services to participants.
Consequently, we require in § 460.70
that all services, except for emergency
services as described in § 460.100, not
furnished directly by a PO must be
obtained through contracts, which meet
the requirements specified in
regulations. In the 1999 interim final
rule, we adopted the contracting
provisions in Part VII, section A of the
Protocol.
We specified in § 460.70(b) that a PO
may only contract with entities that
meet all applicable Federal and State
requirements, and provided some
examples of the types of requirements
that contractors would be expected to
meet. For example, institutional
contractors (hospital and nursing home)
must meet Medicare and Medicaid
participation requirements. To avoid
breakdowns in communication or in the
provision of care, we required that POs
designate an official liaison to
coordinate activities between
contractors and the organization.
Effective coordination of services is
necessary to avoid duplicative or
conflicting services. Designating an
individual as liaison provides a conduit
for sharing information. The liaison
would inform contractors of PO
policies, changes in participants’ plans
of care, information from team meetings,
and quality improvement activities and
goals. Contractor staff would inform the
PO, through the liaison, of updates and
changes in a participant’s status,
personnel changes in the contractor, and
any other information necessary for the
continuity of participant care. All care
must be evaluated by the PO, with
particular attention to care provided by
contracted personnel. This requirement
provides a mechanism to ensure that
contracted personnel are adhering to
organization policies and procedures. It
also affords the organization an
opportunity to identify any education or
training needs of contracted personnel.
We specified in paragraph (c) that the
PO is required to maintain a current list
of contractors at the PACE center and
provide a copy to anyone upon request
and in paragraph (d) that copies of
signed contracts for inpatient care must
be furnished to CMS and the SAA.
Under the specific contract content
requirements listed in paragraph (e), we
require each contract to be in writing
and contain the following information:
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• Name of contractor.
• Services furnished.
• Payment rate and method.
• Terms of the contract, including the
beginning and ending dates, as well as
methods of extension, renegotiation,
and termination.
• Contractor agreement to: Furnish
only those services authorized by the
PACE IDT; accept payment from the PO
as payment in full and not to bill
participants, CMS, the State Medicaid
agency or private insurers; hold
harmless CMS, the State and PACE
participants if the PO cannot or will not
pay for services performed by the
contractor under the contract; not assign
or delegate duties under the contract
unless prior written approval is
obtained from the PO; and submit
reports as required by the PO.
We did not establish a specific notice
requirement for termination of
contracts. We believe that POs will
contract with individuals and entities
that understand and embrace the
organization’s mission and commitment
to participants. As discussed previously,
we required in § 460.62 that the
governing body establish personnel
policies that address adequate notice of
termination by contractors and
employees with direct patient care
responsibilities to permit an orderly
transition and avoid disruptions in care.
In the 2002 interim final rule, we
amended § 460.70(e) to include
additional contract requirements where
the PO chooses to contract for IDT
members or key administrative staff. In
amended paragraph (e), we required that
contractors: (1) Agree to perform all the
duties of their position; (2) participate
in IDT meetings; (3) agree to be
accountable to the PO; and (4) cooperate
with the competency evaluation
program and direct participant care
requirements in § 460.71.
The PACE Protocol at section
IV.B.13.a. provided that the IDT may be
employed by the PO or the PACE center.
In developing the 1999 interim final
rule, we did not address this issue
because we believed that in all cases the
PO and the PACE center were the same
organization. After publication of the
1999 interim final rule, we learned that
in 1995, changes were made to the
Protocol to permit contractual
arrangements for all PACE center
services, which reflected an operating
arrangement engaged in by one of the
PACE demonstration programs, On Lok
Senior Health Service. Through this
contractual arrangement, On Lok, Inc.
had been able to expand PACE services
to a different part of their service area
without disrupting the care that
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traditionally had been provided by the
other organization.
As described above in the 2002
interim final rule, we amended the 1999
interim final rule to allow POs to
provide PACE center services through
contractual arrangements. As we
explained in the 2002 interim final rule,
we did not view this approach as a
waiver authorized by BIPA. Rather, we
established specific requirements for
this approach consistent with the On
Lok, Inc. arrangement (67 FR 61499).
We added a new paragraph (f) to
§ 460.70 to identify the criteria that a PO
must meet to contract out PACE center
services. We explained in the 2002
interim final rule that we are not
inclined to approve this arrangement for
a PO unless it is financially stable and
has demonstrated competence with the
PACE model by successful CMS and
State onsite reviews and monitoring
efforts.
We expect the PO to retain all key
administrative functions including
marketing and enrollment, QAPI, and
contracting for institutional providers
and other key staff. We noted that,
consistent with § 460.70(e)(5)(iv), any
subcontracting arrangements by the
PACE center would need to be approved
in writing by the PO. The PACE center
may employ or contract for the team and
provide PACE services in accordance
with the PACE regulation. However, the
PO receives all payment from CMS and
the State and remains responsible for all
the care provided in these centers. In
addition, we emphasized that
contracting out PACE center services
does not change the participants’
relationship to the PO. All participants,
whether assigned to the PO-operated
PACE center or assigned to a PACE
center that contracts with the PO, are
enrolled with the PO and are afforded
all benefits and protections offered by
the PO.
On Lok, Inc. is able to monitor the
care provided in the contracted PACE
center through the sharing of electronic
medical records. While we did not
require electronic medical records as a
condition of approval, we believe it is
necessary for a PO wishing to pursue
this type of arrangement to describe
how it will monitor the care provided
and perform all the administrative
duties required by the PACE regulation.
In the 2002 interim final rule, we also
discussed the obligation of the PO to
monitor the care provided by contracted
entities providing PACE center services
now allowed by the amended
requirements in that final rule. Given
the vulnerable frail population served
by the PACE program and the increased
opportunity for a PO to contract out
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participant care services, it is important
to reiterate the PO’s obligation to
monitor the care furnished by direct
participant care staff. This obligation
applies not only to employees of the PO,
but extends to the care provided by
contracted staff, including employees of
organizations with which the
organization contracts (for example, a
home health agency, rehabilitation
agency, nursing facility, transportation
service, or staffing agency). It is
especially important for the PO to
monitor the care provided in all
settings, including the PACE center and
the participant’s home, as well as in
offsite locations such as physician
offices and institutional providers to
ensure quality care. To effectively
monitor care provided outside the PACE
center, the PO must be vigilant in
following up on all unusual occurrences
and complaints. In addition, the PO
must foster an atmosphere that
promotes the voicing of participant
complaints about quality of care to
assist the PO in monitoring the care
provided by contracted staff and
organizations.
In the 1999 interim final rule, § 460.66
required the PO to provide training to
maintain and improve the skills and
knowledge of each staff member that
results in his or her continued ability to
demonstrate the skills necessary for the
performance of the position. In
conjunction with the decision to allow
POs to contract for key staff, in the 2002
interim final rule, we created a new
§ 460.71 to identify PO oversight
requirements for PACE employees and
contractors with direct patient care
responsibilities. We address these
requirements later in greater detail and
respond to specific comments on this
issue. We revised § 460.70(e) to require
contractors who furnish direct
participant care to cooperate with the
requirements of § 460.71 as well.
We received the following questions
and requests for clarification regarding
contracted services.
Comment: One commenter requested
we explain why a contractor must be
prohibited from accepting private
insurance payments directly.
Response: PACE is a capitated
program at full financial risk for all
services required by their participants.
PACE participants sign an enrollment
agreement, which states they must get
all services (directly or indirectly) from
the PO. To ensure coordination of care
directed by the IDT, the PO needs to be
aware of all services provided.
If a contractor receives payment
directly from a private insurer, the
contractor would have been paid twice,
once by the PO and once by the private
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71271
insurer. Therefore, we included
§ 460.70(e)(5)(ii) to require contractors
to accept payment from the PO as
payment in full and agree not to charge
CMS, the State, the participant, or
private insurers for services to PACE
participants.
Comment: One commenter asked
which entities are considered
‘‘organizational contractors’’ that must
meet the COPs.
Response: The term ‘‘organizational
contractors’’ was replaced with
‘‘institutional contractors’’ in the 2002
interim final rule. Institutional
providers include but are not limited to
acute care hospitals, rehabilitation
hospitals and distinct part rehabilitation
units of acute care hospitals, psychiatric
hospitals and distinct part psychiatric
units of acute care hospitals, and critical
access hospitals, nursing facilities and
skilled nursing facilities. The PO must
contract only with institutional entities
that meet all applicable Federal and
State requirements. There are providerspecific COPs for institutions that
participate in the Medicare program.
Therefore, all institutional contractors
must be in compliance with their
respective COPs.
Comment: One commenter requested
the rationale for singling out inpatient
services contracts for submission while
contracts with other entities need only
be on file.
Response: We agree with the
commenter and do not believe the
requirement is necessary. For this
reason, we are revising § 460.70 to
delete paragraph (d). Our experience has
indicated that having inpatient service
contracts on file, provides sufficient
accessibility. CMS and the SAA will
review these contracts during routine
monitoring surveys.
Comment: One commenter requested
clarification of the role CMS expects the
SAA to play in ensuring contracts are
appropriate.
Response: We expect the SAA to
ensure that the PO’s contracts meet
applicable State and local laws and
requirements.
Comment: Commenters asked
whether it is acceptable for an entity to
submit a prepared but unsigned contract
with the initial application and,
following a readiness review, submit the
signed contract with language
specifying that the contract is not
effective until the PO’s program
agreement is signed.
Response: We have determined that it
is inappropriate for entities that are not
operational to submit signed and dated
contracts when they submit their PACE
application. Rather, it is acceptable for
entities to submit contract templates
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with their initial applications. As part of
the State readiness review, the SAA
determines that all contracts are signed
and dated. However, the contracts may
not become effective until a program
agreement with the entity is signed.
Comment: One commenter indicated
that it is unnecessary to designate one
official liaison to coordinate contracted
services and urged us to leave the
coordination of contracted services to
the discretion of each PO. The
commenter requested that we require
the POs to establish a mechanism for the
coordination of contracted services, but
not specify the means by which to effect
this objective.
Response: We do not agree with the
commenter that the means of
coordinating contracting services should
be left up to the discretion of each PO.
To ensure the health and safety of the
participants, we require a contract
liaison to ensure that there is a
designated individual with the
responsibility and authority to facilitate
communication and coordinate
activities, to track delivery and followup of services related to contractor
provided care, and to act as a conduit
for contractor issues whether raised by
the contractor, the PO, or a participant.
Comment: In the 1999 interim final
rule, we requested comments on
whether to include a notification
timeframe for termination of contractor
or employee contracts. Three
commenters supported a requirement
for prior notification to terminate a
subcontract, but each with a different
timeframe. One commenter suggested a
minimum of 60 days notice, one
suggested 90 days, and the last
suggested a timeframe that is consistent
with M+C (now MA) and Medicaid
managed care requirements.
Two commenters did not support a
prior notification requirement. One
commenter indicated a termination
notice can be difficult and may even be
contrary to the needs of the participants
while the other commenter believed this
was a subject best left to the POs and
individual contractors. Finally, one
commenter indicated that the
regulations are sufficiently flexible to
allow the POs to structure their
employee/contractor agreements in a
way that maximizes benefits to the
organization and participant.
Response: We agree with the
commenter who pointed out that the
current regulations are flexible enough
to allow the POs to take into account the
needs of the organization and the
participants. The 1999 interim final rule
established the requirement in § 460.70
that the terms of a contract include a
specified method of termination. The
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intent of advanced notice of termination
is to provide the participants sufficient
time to adjust to a change in providers.
We believe the current regulation makes
adequate provision for establishing any
notification timeframe for termination
and are retaining the language in the
1999 interim final rule.
Comment: One commenter indicated
that the wording of the 2002 interim
final rule may lead to unintended legal
implications for contractors and POs.
Specifically, the commenter believes
that terms ‘‘agree’’ and ‘‘accountable’’
may be construed as evidence of an
employment relationship between the
PO and the contractor. The commenter
recommended deletion of the
accountability provision. In place of the
provision, they suggested a written
agreement with the contractor which
sets forth the contractor’s duties and
responsibilities.
One commenter responded to our
request for comments related to the
criteria for contracting out PACE center
services by recommending that we
should exempt applicants in rural areas
from the requirement to have
demonstrated competence with the
PACE model before they contract out for
PACE center services. This commenter
also expressed concern regarding
contracting for IDT members. The
commenter was concerned that
contracted IDT members might be
unavailable in person, participating in
IDT meetings via telephone which
would distance them from care
planning.
Response: We require POs to have
formal written contracts with all service
providers, and that these contracts
specifically identify the services to be
provided and the responsibilities of
both parties. The use of the terms
questioned by the commenter does not
imply an employment relationship. The
PO has the ultimate responsibility for all
care and services provided to
participants including those provided
under contract. The PO is also
responsible for oversight of participant
care. We are, therefore, retaining the
requirement for PACE contractors to be
accountable to the PO for their
performance.
As we indicated in the 2002 interim
final rule, we are more likely to allow
POs to contract out PACE center
services when they have attained
experience in delivering services and
managing the risk associated with the
frail elderly. We continue to believe that
an experienced organization will be
better equipped to adequately monitor
this arrangement and ensure that
participants assigned to contracted
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PACE centers are afforded all benefits
and protections offered by the PO.
We are not inclined to exempt all POs
in rural areas, as we believe a PO needs
experience in operating a PACE center
and providing the range of services to
understand exactly what they will be
ultimately responsible for when they
contract for services. The waiver process
established in the 2002 interim final
rule provides new POs the opportunity
to indicate in detail the specific barriers
to meeting requirements that would be
resolved by contracting for services.
In response to the concern regarding
the contracted IDT members being
unavailable for care planning, we
believe that as the PO has oversight
responsibility of all care provided to
participants, they will ensure that care
planning is performed appropriately by
all IDT members.
Comment: We received one comment
suggesting that when services are
contracted, funds should be allocated to
permit contractual staff to participate in
all clinical and administrative activities
with the PACE program.
Response: Although we agree with the
commenter that this could be a
beneficial arrangement, we believe CMS
should not dictate how POs allocate or
spend their resources; thus, making this
a regulatory requirement would be
inappropriate. However, staff refers to
both employed and contracted staff,
with no distinction in job duties or
responsibilities. Contracted staff are
required to perform all the duties of a
PACE employee related to their position
including, but not limited to, being
oriented to the PACE model’s
philosophy, mission, policies on
participant right, emergency plan,
ethics, and the PACE benefit, and
policies related to job duties; participate
in IDT meetings; meet competency
requirements; and be accountable to the
PO. Therefore, we expect contractual
staff to participate in all clinical and
administrative activities with the PACE
program.
Final rule actions:
In this final rule, we are:
• Deleting § 460.70(d),
• Redesignating paragraph (e) as
paragraph (d), and
• Redesignating paragraph (f) as
paragraph (e).
Section 460.71 Oversight of Direct
Participant Care
We intend that personnel
requirements apply to both staff and
contractors. In this section, we intend to
clarify the requirements for the
oversight of direct participant care.
As noted previously, in the 2002
interim final rule, we created a new
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§ 460.71 to identify PO oversight
requirements for PACE employees and
contractors with direct patient care
responsibilities. These requirements fall
into two categories, that is, (1)
competency evaluation and (2) staff and
contractor requirements.
• The PO must ensure that employees
and contracted staff providing care
directly to participants demonstrate the
skills necessary for performance of their
positions.
• The PO must provide each
employee and all contracted staff with
an orientation. The orientation must
include at a minimum the organization’s
mission, philosophy, policies on
participant rights, emergency plan,
ethics, the PACE benefit, and policies
and procedures relevant to each
individual’s job duties.
The PO must develop a competency
evaluation program that identifies those
skills, knowledge, and abilities that
must be demonstrated by direct
participant care staff (employees and
contractors). The program must be
evidenced as completed before
performing participant care and on an
ongoing basis by qualified professionals.
The PO must designate a staff person to
oversee these activities for employees
and work with the PACE contractor
liaison to ensure compliance by
contracted staff.
We note that the PO may satisfy this
requirement for contract staff through
receipt of competency evaluation
documentation from certain
independent contractors where
licensure requirements include a
competency evaluation component, or
from organizations or agencies that
employ these individuals and contract
with the PO.
The PO must develop a program to
ensure that all staff providing direct
participant care services meet the
requirements listed below. The PO will
verify that direct participant care staff or
contractors meet the following
requirements:
• Comply with any State or Federal
requirements for direct patient care staff
in their respective settings;
• Comply with the requirements of
§ 460.68(a) regarding persons with
criminal convictions;
• Have verified current certifications
or licenses for their respective positions;
• Are free of communicable diseases;
• Have been oriented to the PACE
program; and
• Agree to abide by the philosophy,
practices, and protocols of the PO.
Comment: One commenter indicated
that the requirements pertaining to
contracted staff are administratively
burdensome and may compromise the
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PO’s ability to contract with high
quality providers.
Response: We believe the
requirements pertaining to contractual
staff are essential for appropriate
participation in the PACE benefit. All
staff (employees and contractors) need
to understand what the PACE service
delivery model is and how it differs
from other models. With regard to the
competency evaluation requirements,
we believe they are consistent with
PACE, Medicare, and health care
industry standards.
Comment: One commenter asked that
we clarify the relationship between
§ 460.71(a) and (b) because they seem to
cover similar points (staff and
orientation).
Response: We believe § 460.71(a) is a
requirement directed towards the
education of staff of the PACE model;
specifically, § 460.71(a) requires that all
staff and contractors receive an
orientation to the PACE model, what it
is and how it works, and demonstrate
clinical competency before performing
direct participant care. Section
460.71(b) pertains more to the quality of
the staff, as well as ensuring that the PO
verify that staff and contractors have
certification or licensure, pass a
criminal background check, have been
determined free from communicable
diseases, and are up-to-date with
immunizations. As discussed previously
in § 460.64, staff furnishing direct
participant care must be free of
communicable diseases and are up-todate with immunizations. Thus, we are
applying this provision to both
contractors and staff, amending
§ 460.71(b)(4) to clarify that direct
participant care staff or contractors must
be determined to be free from
communicable diseases and are up-todate with immunizations before
performing patient care.
Comment: A commenter requested
clarification regarding who is
considered a contractor.
Response: A contractor is an entity
with a legally binding written agreement
to deliver items or services for the PO
in return for payment and is not
considered an employee of the PO. All
contractors must meet PACE
competency requirements except for
staff in inpatient and nursing facilities
that must meet provider-specific COPs.
Comment: One commenter asked that
we clarify if references to staff include
contracted staff.
Response: In § 460.71(a), we state that
the PO must ensure that all employees
and contracted staff furnishing care
directly to participants demonstrate the
skills necessary for performance of their
position. In most other provisions of
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§ 460.71, we similarly specify that
oversight requirements related to direct
participant care apply to all employees
and contracted staff. For purposes of
this regulation, references to staff are
intended to include contracted staff.
Their orientation to the PACE model,
specifying their direct care
responsibilities, the days and hours they
provide services for the PO to PACE
participants, and their demonstration of
clinical competency must be
accomplished in the same manner as
employed staff. We also assume that the
PO is aware of the work schedule
availability of the staff, both employed
and contracted.
Comment: One commenter asked if
individual provider competency is
required and if mechanisms such as
contracting requirements established by
the PO for contract providers,
credentialing of staff and contractors,
State licensing requirements, and
Medicare certification requirements
would be sufficient for ensuring
compliance with § 460.71(b).
The commenter also indicated that
requiring orientation of the employees
of contracted provider entities (for
example, hospitals, nursing homes,
home care agencies, transportation
providers) will not have any impact on
the quality of care provided. The
commenter stated that the PO’s scarce
resources would be better spent in
focusing on the quality of
communication between the PO and its
contractors to ensure participant
services are provided appropriately.
Communication is viewed as more
important than provider knowledge
about the PACE program. They
requested that POs be granted the
discretion to orient contract providers to
the program as they deem appropriate.
This commenter also views the
requirement that competency evaluation
must be completed before performing
participant care as problematic. The
commenter pointed out that emergency
situations may exist where fulfilling this
requirement may not be possible (for
example, when temporary staff must be
called upon to fill in during
unanticipated absences).
Response: In response to this
comment, we want to clarify that
individual provider competencies are
required and that contractual
agreements, credentialing for physician
staff and contractors, State licensure,
and Medicare certification are not in
themselves proof of competency. The
PO must follow-up to validate
individuals’ competency.
We continue to believe that all direct
care providers need to understand the
philosophy of the PACE service delivery
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model and recognize its unique features
that have been proven effective in
managing the health care needs of the
frail elderly. We expect that during the
orientation, the importance of
communication will be emphasized as a
pivotal aspect of the PACE model.
Therefore, we are retaining the current
requirement for orienting contractual
providers.
Competent staff is of paramount
importance when dealing with this frail
population. Although we understand
that emergency staffing needs may arise,
we expect the PO to contract with
providers that have provided
information and competency evaluation
documentation before assigning
temporary staff.
Final rule actions:
In this final rule, we are amending
§ 460.71(b)(4) to clarify direct
participant care staff or contractors must
be determined to be free from
communicable diseases and are up-todate with immunizations before
performing patient care in order to be
consistent with the general
requirements of § 460.64(a).
Section 460.72 Physical Environment
As we explained in the 1999 interim
final rule, we established § 460.72 to
ensure that the PACE center and home
are free of hazards that may cause harm
to the participants, staff, or visitors.
Because issues of adequate space,
infection control, fire prevention,
dietary services, and the safety of
transportation services are important to
ensure quality care, we added
requirements for each in the regulation.
We maintained the following
requirements from the PACE Protocol,
with the modifications noted below:
• The PACE center must be designed,
constructed, equipped, and maintained
to provide for the physical safety of
participants, personnel, and visitors;
• The PACE center must ensure a
safe, sanitary, functional, accessible,
and comfortable environment for the
delivery of services, that protects the
dignity and privacy of the participant;
and
• The PACE center must include
sufficient suitable space and equipment
to provide primary medical care and
suitable space for team meetings,
treatment, therapeutic recreation,
restorative therapies, socialization,
personal care, and dining. (We believe
that a PO should furnish primary care
services in the PACE center, but this
provision allows flexibility to avoid
duplicating an entire primary care clinic
if that is not necessary.)
The PO must establish, implement,
and maintain a written plan to ensure
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that all equipment is maintained in
accordance with the manufacturer’s
recommendations to keep all equipment
(mechanical, electrical, and patient care)
free of defect. Based on the
manufacturer’s experience with the
equipment, we believe it has the most
knowledge about routine maintenance
and recommended repair schedules
necessary to keep the equipment in
good operating condition.
With respect to protecting
participants from fire and fire-related
events, we incorporated by reference in
our regulation at § 460.72, the Life
Safety Code (LSC). The LSC was
developed by the National Fire
Protection Association and adopted by
the Department of Health and Human
Services as the standard which ensures
reasonably fire-safe facilities. The LSC
specifies requirements for building
construction features such as walls and
doors, exits and exit access, and fire
protection devices such as sprinklers,
smoke detectors, and fire extinguishers.
In the 1999 interim final rule, we
adopted the 1997 edition of the LSC,
which was divided into occupancy
chapters, including Business,
Education, and Health Care
Occupancies. Business occupancies
include clinics and offices, and
educational occupancies cover schools
and day care centers. Health care
occupancies include facilities where the
patients are rendered incapable of selfpreservation and where they remain
overnight. Unfortunately, the LSC does
not designate a specific category for
comprehensive outpatient services
provided to nursing home eligible
individuals, so we chose to stipulate
that the PACE center must meet the
occupancy provisions of the 1997
edition of the LSC for the type of setting
in which it is located (for example,
hospital, office building, etc.).
Each type of LSC occupancy requires
a fire alarm system. A fire alarm system
must provide three functions: (1)
Initiation—a method of initiating the
alarm, such as a pullbox; (2)
Notification—a method of notifying the
occupants, such as a loud bell, horn,
chimes, or flashing lights for those
patients who are deaf; and (3) Control—
a method of controlling other fire
protection functions and features, such
as air conditioning shutdown, automatic
release (closing) of fire doors, etc.
We require a PACE center to meet the
requirements for a fire alarm system in
accordance with the occupancy section
of the LSC that applies to the building
in which it is located. Each occupancy
section also requires evacuation plans,
fire exit drills, and fire procedures. The
purpose of the drills is to test the
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efficiency, knowledge, and response of
the staff and to ensure that safe care will
be provided to participants during an
emergency.
The statute and implementing
regulations governing some Medicare
providers (nursing facilities, hospitals,
and hospices) authorize us to accept a
State code in lieu of the LSC if it
adequately protects patients. Likewise,
under these regulations the LSC will not
apply in a State where CMS finds that
a fire and safety code imposed by State
law adequately protects PACE
participants and staff.
We recognize that it could be
burdensome to require strict adherence
to all of the requirements of the LSC.
PACE centers may be established in a
variety of building types (for example,
hospitals or office buildings), which
must be considered in requiring
adherence to the LSC. We also recognize
that some PACE centers may have
alternative features that provide an
equivalent level of protection to that
required by the specific requirements of
the LSC. In some buildings it may be
impractical or impossible to provide a
specific feature due to the construction
of the building. Therefore, we specified
that CMS may waive specific provisions
of the LSC which, if rigidly applied,
would result in unreasonable hardship
on the organization. Specific provisions
may be waived only if the waiver does
not adversely affect the health and
safety of the participants and staff.
We established four requirements that
we believe are fundamental for a PO to
effectively prepare for emergency
situations. The PO must establish,
implement, and maintain documented
procedures to manage medical and
nonmedical emergencies or disasters
that are likely to threaten the health or
safety of participants, staff, or the public
including, but not limited to, fire,
equipment, water or power failures,
care-related emergencies, and natural
disasters likely to affect their geographic
location. We also stated that we do not
expect organizations to develop
emergency plans for natural disasters
that typically do not affect their
geographic area. For example,
organizations in the Southeast would
not typically need to develop emergency
procedures for earthquakes.
POs must train each staff member
(employee and contractor) on the
actions necessary to address different
medical and nonmedical emergencies.
This requirement is designed to ensure
the safety and security of both the
participants and the staff. In addition,
the participants must be appropriately
trained on the organization’s emergency
procedures since they may need to take
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steps to protect themselves during an
emergency. PACE participants need to
be informed of what to do, where to go,
and whom to contact if a PACE center
emergency occurs.
Appropriate medical practice dictates
that the organization must have trained
personnel, drugs, and emergency
equipment immediately available at
every PACE center at all times to
adequately support participants until an
Emergency Medical System (EMS)
responds to the PACE center. We
defined the minimum emergency
equipment that must be on the premises
and immediately available as easily
portable oxygen, airways, suction, and
emergency drugs. In addition, the PACE
center must have a documented plan to
obtain EMS services from sources
outside the PACE center when needed.
At least annually, a PO must test,
evaluate, and document the
effectiveness of its emergency and
disaster plans to ensure and maintain
appropriate responses to the situations
and needs that may arise from both
medical and nonmedical emergencies.
Drills and emergency episodes often
reveal a weakness or flaw in the design
of the emergency plan. An annual
review will allow flaws or potential
problems to be identified and corrected.
In the January 10, 2003 Federal
Register, we published a final rule,
‘‘Fire Safety Requirements for Certain
Health Care Facilities’’ (68 FR 1374),
which among other changes, amended
§ 460.72(b) to adopt the 2000 edition of
the LSC for Medicare and Medicaid
health care facilities. It is important to
note that the 2000 LSC prohibits the use
of roll latches on corridor doors in
buildings not fully protected by an
approved sprinkler system and requires
replacement with positive latching
devices in both existing sprinklered and
unsprinklered buildings. It also requires
that, effective March 13, 2006,
emergency lighting must provide
illumination for at least a 90-minute
duration.
Section 460.72(b) was further
amended by the March 25, 2005 (70 FR
15229) publication of the interim final
rule, ‘‘Fire Safety Requirements for
Certain Heath Care Facilities;
Amendment,’’ which allows certain
health care facilities, including PACE
facilities, to place alcohol-based hand
rub dispensers in egress corridors under
specified conditions.
Comment: One commenter stated they
believe that identification and
enforcement of physical plant standards
for PACE centers are responsibilities of
the State. The commenter indicated that
the provisions allowing CMS to waive
the LSC effectively permits an
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organization to disregard State
requirements.
Response: Current regulations require
that PACE centers meet the LSC with
the following limited exceptions: (1)
The LSC provisions do not apply in a
State in which CMS determines that a
life and safety code imposed by State
law adequately protects participants;
and (2) CMS may waive specific
provisions of the LSC that, if rigidly
applied, would result in unreasonable
hardship on the PACE center, but only
if the waiver does not adversely affect
the health and safety of participants and
staff.
Although there is specific waiver
authority under § 460.26 and § 460.28, it
does not apply to the approval of LSC
waivers. CMS staff responsible for LSC
compliance would approve LSC
waivers. However, we note that PACE
centers are often licensed as adult day
health centers or clinics, which are not
among the types of Medicare providers
that we typically survey for compliance
with the LSC. As a result, in these cases,
we will accept State licensure
requirements for fire and safety as
meeting the LSC.
Comment: Three commenters
indicated that a PO’s responsibility
related to safety in the home should be
limited.
One commenter indicated the
regulation only mentions POs being
responsible for safety of the physical
environment of the PACE center and the
primary care clinic, while the
background description states that this
section’s purpose is ‘‘to ensure that the
PACE center and home are free of
hazards.’’ The commenter continued by
stating the regulation does not address
the PO’s responsibility for ensuring that
an enrollee’s home is free of hazards.
The enrollee is living at home and not
in a licensed health care facility subject
to Federal and State oversight. However,
the local fire marshal, health
department, Adult Protective Service,
and building inspectors have specific
responsibilities to ensure a safe living
environment. Therefore, the commenter
recommended that we limit PO
responsibilities by requiring that the
initial comprehensive assessment
includes an assessment of the home
environment and that the participants
must be determined as able to live in a
community setting without jeopardizing
their health or safety.
Response: We disagree with the
commenters. POs are at risk for all
health care services the participant
receives, and, therefore, we expect that
POs will be involved in assuring the
health and safety of participants at all
times, including when they are at home.
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However, PACE staff will not have the
ultimate authority regarding potential
hazards. PACE staff performing the
initial assessment should identify all
potential hazards and make all
reasonable attempts to explain them to
the participant and caregiver. Should
staff be unable to rectify the potential
hazard before enrollment, they should
document the hazard, their attempts to
have the hazard rectified, and all other
pertinent information. Should the
participant and caregiver agree to a
resolution of the hazard, that
information should be included in the
participant’s care plan. If the participant
and caregiver do not agree to rectify the
hazard potential, the PO staff are
expected to document the hazard, their
suggestions to resolve the hazardous
issue, and all other pertinent
information.
Comment: One commenter
recommended that the regulations
require that accessibility requirements
be met in accordance with the
Americans with Disabilities Act and
section 504 of the Rehabilitation Act.
Response: Both the 1999 and 2002
interim final rules state repeatedly that
POs must meet all applicable Federal,
State, and local laws and regulations,
which include the Americans with
Disabilities Act and section 504 of the
Rehabilitation Act. We note the
Americans with Disabilities Act is
specifically addressed in § 460.32.
Comment: Another commenter
recommended that this section of the
regulation include suggestions for
addressing the common visual deficits
of the PACE population and provided
the following as examples of potential
safety concerns: High gloss floors and
surfaces which provide high contrast in
floors, steps, and walls and installing
low glare but sufficient lighting.
Response: We expect each PO to
assess their participants and to
implement all appropriate safety
precautions. We do not believe it is
necessary to establish regulatory
requirements specific to individual
health issues. We believe the addition of
specific common deficits to the
regulation would be unreasonably
burdensome. Therefore, we are not
including specific requirements
regarding visual deficits or other
individual health deficits. We will
continue to assess LSC and State
licensure developments to ensure
participants receive services in a safe
manner.
Comment: Two commenters requested
clarification of the emergency
equipment requirement, which states
that staff be on the premises of the
PACE center at all times. The
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commenter indicated that it would be
helpful to clarify what emergency drugs
are required to be available at the PACE
center.
One of the commenters requested that
we clarify that the requirement that the
POs are required to establish,
implement, and maintain a written plan
to ensure maintenance in accordance
with manufacturer’s recommendations
refers only to equipment deemed to be
life-sustaining and biomedical
equipment.
Response: The intent of the staffing
requirement is that we believe POs
should have staff qualified to operate
emergency equipment on the premises
whenever the PACE center is open.
For purposes of this regulation,
emergency drugs are those
pharmaceuticals that would be used in
an emergency that follow current
emergency practice guidelines/protocol.
We agree with the commenter asking
for clarification on the equipment
maintenance requirement, and we are
clarifying that in addition to written
policies, the PO is responsible for
implementing the manufacturer’s
recommendations for emergency and
biomedical equipment maintenance.
Final rule actions:
In this final rule, we are clarifying
that POs must perform the
manufacturer’s recommended
maintenance on all equipment as
indicated in their written plan.
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Section 460.74
Infection Control
Infection control is vital to the health
and safety of participants, so we require
in § 460.74 that the PO adhere to
accepted policies and standard
procedures, including the standard
precautions developed by and available
from the Centers for Disease Control and
Prevention (CDC). These guidelines
have been developed by the CDC in
collaboration with industry
representatives and have proven
effective as a means of diminishing the
spread of blood-borne pathogens and
other infectious agents. The PO must
establish, implement, and maintain a
documented infection control plan that
will ensure a safe and sanitary
environment and prevent and control
the transmission of disease and
infection. At a minimum, the infection
control plan must include the following:
(1) Procedures to identify, investigate,
control, and prevent infections in every
PACE center and in a participant’s place
of residence;
(2) Procedures to record any incidents
of infection; and
(3) Procedures to analyze the
incidents of infection, to identify trends,
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and develop corrective actions related to
the reduction of future incidents.
Comment: We received several
comments regarding infection control.
One commenter did not find the
requirements overly onerous, while
another commenter was concerned this
provision preempts State’s regulatory
authority regarding infection control
practices.
Another commenter requested we
clarify that the intent of this section is
to hold POs responsible for universal
precautions. Five commenters requested
we distinguish between what can be
required in a PACE center and what can
be expected in a participant’s home.
Response: It is not our intent to usurp
the State’s authority in this area. Should
State requirements be more stringent
than those of CMS, we would expect
States to enforce their more strict
requirements. We believe these
regulations to be the minimum
acceptable requirements for infection
control.
In response to the question on
universal precautions, the intent of
these regulations is to require the POs
to practice universal precautions.
Universal precautions are CDC
guidelines accepted as routine practice
by the health care industries at large.
Moreover, POs are expected to
observe infection control practices in all
settings including the participant’s
residence and teach and reinforce
infection control practices to
participants and their caregivers. This
would include reinforcing the simple
practices such as handwashing after
using the restroom or blowing one’s
nose, and refrigerating foods
appropriately. It is in the PO’s interest
to work with participants and caregivers
to minimize the risk of infections.
Final rule actions:
This final rule will finalize § 460.74 as
published in the 1999 interim final rule.
Section 460.76 Transportation
Services
Transportation services are a critical
component of PACE service delivery, so
it is crucial that the PO take appropriate
steps to ensure that participants can be
safely transported from their homes to
the PACE center and to appointments.
We established § 460.76 to require that
the PO’s transportation services must be
safe, accessible, and equipped to meet
the needs of each participant. In
addition, we require that the
organization’s transportation program
include procedures on at least the
following: (1) Maintaining of
transportation vehicles according to the
manufacturer’s recommendations; (2)
equipping transportation vehicles to
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communicate with the PACE center; (3)
training transportation personnel on the
special needs of participants and
appropriate emergency response; and (4)
as part of the IDT process,
communicating relevant information
about the participants’ to transportation
personnel or other PACE staff in
accordance with the PO’s policies and
procedures.
Comment: We received two comments
that addressed concerns regarding
transportation. The first commenter
emphasized that transportation must
meet the special needs of persons with
disabilities while the second commenter
indicated that there are situations in
which routine transportation services
can not be safely provided to
participants. The commenter believes
this point needs to be a consideration
when determining if a participant can
be cared for appropriately in PACE.
Response: We agree with the
commenter, that transportation services
that meet the special needs of disabled
participants are crucial especially for
frail elderly PACE participants. The
requirements established in the 1999
interim final rule were intended to
ensure that safe and appropriate
transportation practices are used with
this frail participant population.
We also agree that when the PACE
staff performs their initial assessment, it
is the PO’s responsibility to determine
if they can adequately address the
transportation needs of the individual,
and that this should be a consideration
in determining whether or not a
prospective enrollee can be cared for
safely in their community. However, we
believe that transportation
considerations alone would rarely, if
ever, be the reason to deny enrollment.
Final rule actions:
This final rule will finalize § 460.76 as
published in the 1999 interim final rule.
Section 460.78 Dietary Services
In the 1999 interim final rule, we
established that it is important that each
PACE center provide participants with
nourishing, palatable, well-balanced
meals that meet the daily nutritional
and special dietary needs of each
participant. We required that each meal
must meet specific requirements,
including preparation by methods that
conserve nutritive value, flavor, and
appearance; preparation in a form
designed to meet individual needs; and
preparation and service at the proper
temperature. The PACE center must
provide substitute foods or nutritional
supplements that meet the daily
nutritional and special dietary needs of
any participant who refuses the food
served, cannot tolerate the food served,
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or who does not eat adequate amounts.
In addition, the PO must provide
nutritional support (that is, tube
feedings, total parenteral nutrition, or
peripheral parenteral nutrition) to meet
the daily nutritional needs of a
participant if indicated by his or her
medical condition or diagnosis.
It is vital to the health and safety of
participants that the food provided
meets acceptable safety standards.
Therefore, we require the PO to:
(1) Procure foods (including
nutritional supplements and items to
meet special nutrition needs) from
sources approved or considered
satisfactory by Federal, State, Tribal, or
local authorities that have jurisdiction
over the service area of the organization;
(2) Store, prepare, distribute, and
serve foods (including nutritional
supplements and items to meet special
nutrition needs) under sanitary
conditions; and
(3) Dispose of garbage and refuse
properly.
Comment: We received several
comments regarding dietary services,
with several proposed language
changes. One commenter reiterated
these are areas under State
responsibility. Dietary and food service
sanitation practices in a variety of
establishments, including those under
which PACE would operate, are
regulated by the State. This commenter
recommended that the regulation
simply state that the PACE center will
provide the enrollee a meal when
necessary.
Response: In response to the comment
regarding State requirements, we want
to clarify that we believe the
requirements in our regulation to be the
minimum acceptable requirements for
dietary services. If State requirements
are more stringent than those under this
regulation, we expect the State to
enforce its more stringent requirements.
In response to the suggestion that we
amend the requirement as
recommended, we believe that as a
participant protection, the PACE dietary
services requirement must be more
specific. Again, due to the frailty of the
targeted population, a greater effort
must be made to ensure that the
appropriate nutrition is received by the
most appropriate method in a safe and
sanitary manner.
Comment: One commenter provided
two technical suggestions. First, to
ensure that dietary needs are provided
in accordance with the participant’s
treatment plan, the commenter
recommended inserting the phrase ‘‘In
accordance with each participant’s plan
of care’’ at the beginning of
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§ 460.78(a)(1), § 460.78(a)(2), and
§ 460.78(a)(3).
The second suggestion was to replace
the phrase ‘‘provide each participant’’
with ‘‘offer each participant’’ ensuring
participant choice with respect to meals.
Another commenter disagreed with
the requested language change of ‘‘offer
each participant’’ stating there is a high
proportion of PACE participants with
some form of dementia who may require
supervision or assistance with eating.
The commenter requested the language
be modified to read ‘‘Except as specified
in paragraphs (a)(2) or (a)(3) of this
section, the PO shall ensure, through the
assessment and care planning process,
that each participant receives
nourishing, well-balanced meals that
meet the participant’s daily nutritional
and special dietary needs.’’
Another commenter requested that we
clarify that the requirement is meant to
apply when PACE participants are
institutionalized or to limit the
requirement to individuals when the
provision of meals is specified in the
plan of care. Alternatively, they
recommended that the regulations could
specify that the PO must ‘‘assure that
each participant has access to meals to
meet the daily nutritional requirement,’’
which would enable the PACE provider
to document the provision of meals by
family or others, as appropriate.
Response: In response to comments
on provision of meals, we want to
clarify that meals are a required service
in the PACE program. Dietary services
are to be provided when a participant is
attending the PACE center, when he or
she is institutionalized, and when he or
she is in the home as indicated in the
participant’s plan of care. The PO must
assess each participant’s individual
situation when determining the most
appropriate method of assuring that
each participant’s daily nutritional
needs are met in the most appropriate
manner. The POs must ensure that each
participant is receiving adequate
nutrition by the required modality, as
prescribed in the participant’s plan of
care. We agree with this commenter and
recognize that in the geriatric
population, for a number of medical and
psychosocial reasons, eating is not a
high priority for many individuals.
Thus, we do not believe that language
such as ‘‘offering’’ or ‘‘has access to’’ is
sufficient to ensure participants receive
adequate and appropriate nutrition.
Therefore, in this final rule we are
revising the first sentence of
§ 460.78(a)(1) by adding the requirement
that the ‘‘PO must ensure, through the
assessment and care planning process,’’
that each participant receives
nourishing, palatable, well-balanced
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meals that meet the participant’s daily
nutritional and special dietary needs.
Comment: One commenter indicated
that the regulation fails to mention the
special needs of those with swallowing
problems.
Response: In response to this
comment, we believe that although
choking is a serious issue, particularly
in this population, and has been known
to lead to death, this problem should be
assessed by the appropriate
professional, as part of the participant
assessment. This comment provides a
good example of where it would be
appropriate for an additional discipline
(for example, a speech therapist) to be
included in the initial comprehensive
assessment and periodic reassessments.
Final rule actions:
In this final rule, we are amending the
regulatory language of § 460.78(a) by
revising the first sentence to read as
follows: ‘‘Except as specified in
paragraphs (a)(2) or (a)(3) of this section,
the PO must ensure, through the
assessment and care planning process,
that each participant receives
nourishing, palatable, well-balanced
meals that meet the participant’s daily
nutritional and special dietary needs.’’
Section 460.80 Fiscal Soundness
Part I, section F of the Protocol
addresses fiscal soundness and
paragraph (e)(4)(A)(ii) of section 1894
and section 1934 of the Act requires
that, during the trial period, we conduct
a comprehensive assessment of a PO’s
fiscal soundness. We established
§ 460.80 to address requirements for
fiscal soundness.
As we indicated in the 1999 interim
final rule, each PO must have a fiscally
sound operation as demonstrated by
total assets being greater than total
unsubordinated liabilities, sufficient
cash flow and adequate liquidity to
meet obligations as they become due,
and a net operating surplus or a plan for
maintaining solvency.
Each organization must have a
documented insolvency plan approved
by CMS and the SAA which, in the
event of insolvency, provides for the
continuation of benefits for the duration
of the period for which capitation
payment has been made; the
continuation of benefits to participants
who are confined in a hospital on the
date of insolvency until their discharge;
and protection of participants from
liability for payment of any fees which
are the legal obligation of the PO.
Each organization must have adequate
arrangements to cover expenses if it
becomes insolvent. To this end, we
specified requirements in this section
that are consistent with the Protocol.
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We received comments from five
commenters regarding fiscal soundness.
Comment: Two commenters indicated
that this section of the regulation made
no reference to meeting applicable State
requirements, which in some situations
may be inconsistent with these
requirements.
Response: As with any type of
regulatory requirement, States may
establish or impose more restrictive
requirements applicable to the PO
regarding fiscal soundness as long as
they do not conflict with the Federal
PACE regulations. We recognize that
some States have specific fiscal
requirements applicable to the POs,
particularly based on State licensure
programs for POs. We also acknowledge
the State’s role in relation to fiscal
soundness; however, we do not believe
the regulations would need to reflect the
States’ role in this case.
Comment: Two commenters
recommended that CMS specify that
POs must have requirements to cover
expenses of $250,000.
Response: We appreciate that a
minimum amount of capital is critical to
ensure that the organization can
adequately cover the costs of meeting
the needs of a frail elderly population.
However, we are not inclined to impose
specific dollar amounts because we
assess each organization’s financial
situation individually. In addition, an
amount set at a particular point in time
may not be adequate over an extended
period due to inflationary and economic
factors.
Comment: Two commenters agreed
with the fiscal soundness requirements,
but pointed out that the measure of
fiscal soundness is different for a new
PACE program than for an established
program. One commenter questioned
whether fiscal soundness should apply
during the trial period because it could
inhibit the start-up of new programs.
The commenters recommended that POs
be permitted to utilize a variety of
arrangements to cover expenses in case
of insolvency.
The other commenter indicated that
the requirements are based on a sharedrisk model of an established PACE
program that enrolls the certain number
of participants and spreads its risk
among all its enrollees. The commenter
believes that the measures are too
stringent for a program just starting
operations. The commenter
recommended that CMS consider the
measure for fiscal soundness and
differentiate the measure for new PACE
programs and established programs. The
commenter suggested that for an
established program, the minimum of 1
month of cash available be liquid
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financial assets and not merely line-ofcredit. However, for new POs, cash in
the form of line-of-credit would be
appropriate.
Response: We assess each PO’s fiscal
soundness individually taking into
account whether it is an established or
newly operational organization.
However, we believe that it is critical for
the organization to meet the established
requirements upon start-up to ensure
that the organization can adequately
cover the costs to meet the needs of a
frail elderly population. As each
situation is different, we do not dictate
the means for providing arrangements to
cover expenses. Organizations have
flexibility to meet the requirements, and
the regulation offers potential options
such as letters of credit or other
guarantees.
Final rule actions:
This final rule will finalize § 460.80 as
published in the 1999 interim final rule.
Section 460.82
Marketing
Based on Part III, section B of the
Protocol, we established § 460.82 to
address marketing activities of PACE
programs. POs must conduct marketing
activities that inform the general public
about their programs.
As we indicated in the 1999 interim
final rule, all marketing material must
be approved by CMS and the SAA.
Initial marketing material is reviewed as
part of the application process. After an
organization is under a PACE program
agreement, any new or revised
marketing materials must be submitted
for review by CMS and the SAA. We
will complete our review within 45 days
after we receive the information from
the organization or the material will be
deemed approved. We included the
requirement for review and approval of
revised marketing materials as revisions
could potentially introduce false or
misleading information. Although the
Protocol includes a 30-day review and
approval timeframe, we adopted a 45day period to be consistent with the
process used by CMS for review of
changes to M+C organization (now MA)
marketing materials.
Printed marketing materials must
meet participants’ special language
requirements. Marketing materials must
also provide complete and clear
information regarding the requirement
that all services (other than emergency
services), including primary care and
specialist physician services, be
furnished by or authorized by the PO
and that participants may be fully and
personally liable for the costs of
unauthorized or out-of-PACE program
agreement services.
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POs must ensure that their employees
or agents do not conduct prohibited
marketing activities such as
discrimination of any kind among
individuals who meet PACE eligibility
standards; activities that could mislead
or confuse potential participants or
misrepresent the PO, CMS, or the SAA;
activities that involve gifts or payments
to induce enrollment; contracting
outreach efforts to individuals or
organizations whose sole responsibility
involves direct contact with the elderly
to solicit enrollment; or unsolicited
door-to-door marketing.
Each PO must establish, implement,
and maintain a documented marketing
plan with measurable enrollment
objectives and a system for tracking its
effectiveness.
We received numerous comments
regarding the marketing section.
Comment: Three commenters
believed that to ensure that all PACE
participants are fully informed of the
services they will receive, the PO’s
marketing materials should specify not
only the covered benefits and services,
but also the benefits and services
excluded from the program both before
and at enrollment, with one commenter
providing proposed regulatory language.
Response: We disagree with the
commenter because of the dynamic
nature of PACE, its reliance on the IDT’s
determination of a specific participant’s
need to determine the covered and
excluded services and its interaction
with the participant. We do not believe
identifying excluded services
appropriately expresses the flexibility of
services provided by the PACE model.
Comment: Several commenters
requested clarification of the process for
review of marketing materials, with
some commenters addressing the State’s
role in the review of marketing
materials. One commenter questioned
the intent regarding SAA approval of
marketing materials noting that as the
initial program application must be
submitted with SAA approval,
marketing materials would have been
approved by the SAA before CMS
review.
Another commenter suggested that
CMS delegate the approval of any
revised or updated educational and
marketing materials to the SAAs in
order to prevent unnecessary delay in
approvals and to avoid discouraging
POs from revising their materials.
Response: We believe the process for
review is fairly noted in the regulations
but remind the public that as a partner
in the three-way program agreement, the
SAA has the right to review and
approve all educational and marketing
materials the PO intends to distribute.
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Accordingly, all materials must go
through the SAA for approval before the
SAA forwarding the materials to CMS.
This review of marketing and
educational materials by CMS is to
ensure that marketing materials meet
CMS requirements.
Although a PO’s initial educational
and marketing materials are approved
by CMS and the SAA during the
application process, revised and
updated materials must be approved to
ensure that no erroneous information is
disseminated. The requirement to have
educational and marketing materials
reviewed is consistent with MA
requirements.
Comment: This commenter suggested
the regulations differentiate between
educational and marketing components
of the PACE program, as the desired
outcomes of marketing activities are
fundamentally different from those of
educational activities and materials.
Response: We view marketing
materials as those materials used to
promote the PACE program before an
individual enrolls in PACE. Educational
materials, on the other hand, are those
materials provided to PACE participants
and family or their authorized
representatives, that provide
information about the PACE program.
The regulation addresses review of the
marketing materials as it is essential that
accurate and complete information be
disseminated to potential PACE
participants. We believe that the
educational component of PACE is
covered by annual notices, newsletters,
and other materials presented to
participants, and their families or
authorized representatives, after they
have enrolled in PACE. We believe the
differentiation between marketing and
educational materials is an operational
issue and not appropriate for regulation.
Comment: A commenter indicated
that marketing plans should be a
submission requirement in support of
program oversight and monitoring.
Response: We agree with the
commenter, and the regulation reflects
this requirement. The PO is required to
establish, implement, and maintain a
documented marketing plan with
measurable enrollment objectives and a
system for tracking effectiveness.
Marketing plans are submitted by the
PO and reviewed by the SAA and CMS
as part of the provider application and
when there is a significant revision to
the marketing plan. These materials are
also reviewed during onsite monitoring
visits.
Comment: A commenter indicated
that PACE marketing requirements
should be the same as the Medicare and
Medicaid managed care requirements,
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particularly the prohibited practices.
The regulation prohibits door-to-door
solicitation but does not mention other
forms of unsolicited marketing such as
telephone calls, e-mails, or targeted
mailings.
Response: The commenter is correct.
The only prohibited marketing practice
included in the 1999 interim final rule
was unsolicited door-to-door marketing.
We are not aware of marketing abuses
by POs. We believe that any change in
marketing policy should be presented in
a proposed rule and allow for public
comment. We will continue to monitor
marketing practices by POs and will
propose additional safeguards as
appropriate.
Comment: A commenter
recommended that the information
supplied to prospective participants
should include a review of the
responsibility to share in the cost of
services by way of post-eligibility
treatment of income, which is not
expressly included in the rule.
Response: We agree that participants
should be made aware that the share of
cost requirements continues to apply
after PACE enrollment; however, this
requirement is not a PACE eligibility
requirement. We would expect that the
participant be informed at the time of
his or her enrollment that their
Medicaid eligibility requirements
continue to apply as required in
§ 460.152(a)(1).
Comment: Since the regulations state
that approval of an entity’s provider
application includes approval of
marketing materials, one commenter
asked whether the application process
would permit use of the marketing
materials in attracting enrollees.
Response: A prospective PO is not
permitted to market PACE services until
they have an approved application.
Prospective applicants are informed in
writing when their application has been
approved. In this way, marketing
activities may begin before the effective
date of the program agreement.
Comment: One commenter indicated
that the marketing materials must state
that enrollees may be fully liable for
unauthorized or out-of-plan services,
and asked what would be the financial
responsibility of a Medicaid recipient in
this situation.
Response: The 1999 interim final rule
established in § 460.82(d)(2) that all
marketing materials must clearly state
that PACE participants may be fully and
personally liable for unauthorized or
out-of-network services. Thus, a
Medicaid recipient would be financially
responsible for any unauthorized out-ofnetwork services.
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Comment: One commenter asked
what constitutes a principal language of
the community, whether there is a
percentage threshold, and whether we
intended that the reference to principal
languages of the community applies to
the community as a whole or the target
population PACE intends to enroll.
Another commenter urged CMS to
consider providing programs serving
multilingual populations with some
financial assistance to cover translation
expenses.
Response: The determination of the
principal languages of a PO’s service
area is a State determination. Therefore,
we recommend that interested parties
contact their State for specific
information.
In response to the request that we
consider providing financial assistance
for translation services, we have no
mechanism to provide financial
assistance for entities serving
multilingual populations.
Comment: One commenter asked
whether, like M+C organizations, the
prohibition against gifts and payments
to induce enrollment does not include
items of nominal value.
Response: We have adopted the MA
policy regarding nominal gifts. In
response to inquiries regarding nominal
gifts, we consulted § 422.80(e) of the
MA rule. For further guidance related to
promotional activities, we reviewed
§ 50.1 of the Medicare Managed Care
Manual, which was originally
developed for M+C plans and is
currently being revised for MA plans.
Offering gifts to potential enrollees
that attend a marketing presentation is
permitted as long as these gifts are of a
nominal amount and are provided
whether or not the individual enrolls in
the PACE program. The gift cannot be a
cash gift or be readily converted into
cash regardless of the amount.
Final rule actions:
The final rule will finalize § 460.82 as
published in the 1999 interim final rule.
Subpart F—PACE Services
The purpose of subpart F is to
establish the service requirements for
POs. In this subpart we specify the
limitations and conditions relating to
Medicare and Medicaid benefits. We
stipulate that participants must receive
all services from the PO, the required
services that must be provided by the
PO and those that may be excluded,
emergency services, and the
requirements for delivery of required
services at the PACE center and other
settings. In addition, we establish the
requirements for composition of the IDT
and its responsibilities, and
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requirements for participant
assessments and the plan of care.
The scope of this subpart led to a
large number of comments related to the
IDT, required services and their
delivery. Included among the comments
were requests for clarification, reevaluation of various service related
policies, and proposed changes to
regulatory language.
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Section 460.90 PACE Benefits Under
Medicare and Medicaid
Under sections 1894(a)(2)(B) and
(b)(1) and 1934(a)(2)(B) and (b)(1) of the
Act, we established § 460.90 to specify
that Medicare and Medicaid benefit
limitations and conditions relating to
amount, duration, scope of services,
deductibles, copayments, coinsurance,
or other cost sharing that are generally
applicable under the Medicare and
Medicaid programs do not apply to
PACE benefits. In addition, we specified
that, in accordance with sections
1894(a)(1)(B)(i) and 1934(a)(1)(A) of the
Act, the PACE participant shall receive
Medicare and Medicaid benefits solely
through the PO.
Comment: We received one comment
requesting clarification that the amount,
duration, and scope of services are not
subject to the limits of traditional
Medicare and Medicaid services but
also are not required to exceed those
amounts unless the IDT determines it to
be necessary and appropriate.
Response: The limits on amount,
duration, and scope of services that
apply to either the traditional Medicare
or Medicaid benefit packages do not
apply to PACE. The amount, duration or
scope of services provided to PACE
participants are participant-specific;
therefore the amount, duration, or scope
of services for each participant are
indicated in his or her plan of care
based on the IDT assessment. If an
assessment indicates need for a
particular service, the PO must provide
the service without regard to whether
the service would otherwise be covered
for a Medicare beneficiary or a Medicaid
recipient not enrolled in a PO.
Final rule actions:
This final rule will finalize § 460.90 as
published in the 1999 interim final rule.
Section 460.92 Required Services
Based on the provisions of sections
1894(b)(1)(A) and 1934(b)(1)(A) of the
Act, we require in § 460.92 that each
PACE benefit package include for all
participants, regardless of payment
source, all Medicare services and all
Medicaid covered services as specified
in the State plan, a variety of services
specified in the Protocol, and other
services determined necessary by the
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IDT to meet the participant’s needs (for
example, respite care). Based on the
Protocol, we included the following
required services in § 460.92 of the 1999
interim final rule:
(a) All Medicaid-covered services, as
specified in the State’s approved
Medicaid plan.
(b) Multidisciplinary assessment and
treatment planning.
(c) Primary care, including physician
and nursing services.
(d) Social work services.
(e) Restorative therapies, including
physical therapy, occupational therapy,
and speech-language pathology services.
(f) Personal care and supportive
services.
(g) Nutritional counseling.
(h) Recreational therapy.
(i) Transportation.
(j) Meals.
(k) Medical specialty services
including, but not limited to the
following:
(1) Anesthesiology.
(2) Audiology.
(3) Cardiology.
(4) Dentistry.
(5) Dermatology.
(6) Gastroenterology.
(7) Gynecology.
(8) Internal medicine.
(9) Nephrology.
(10) Neurosurgery.
(11) Oncology.
(12) Ophthalmology.
(13) Oral surgery.
(14) Orthopedic surgery.
(15) Otorhinolaryngology.
(16) Plastic surgery.
(17) Pharmacy consulting services.
(18) Podiatry.
(19) Psychiatry.
(20) Pulmonary disease.
(21) Radiology.
(22) Rheumatology.
(23) General surgery.
(24) Thoracic and vascular surgery.
(25) Urology.
(l) Laboratory tests, x-rays and other
diagnostic procedures
(m) Drugs and biologicals.
(n) Prosthetics, orthotics, durable
medical equipment, corrective vision
devices, such as eyeglasses and lenses,
hearing aids, dentures, and repair and
maintenance of these items.
(o) Acute inpatient care, including the
following:
(1) Ambulance.
(2) Emergency room care and
treatment room services.
(3) Semi-private room and board.
(4) General medical and nursing
services.
(5) Medical surgical/intensive care/
coronary care unit.
(6) Laboratory tests, x-rays, and other
diagnostic procedures.
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(7) Drugs and biologicals.
(8) Blood and blood derivatives.
(9) Surgical care, including the use of
anesthesia.
(10) Use of oxygen.
(11) Physical, occupational,
respiratory therapies, and speechlanguage pathology services.
(12) Social services.
(p) Nursing facility care.
(1) Semi-private room and board.
(2) Physician and skilled nursing
services.
(3) Custodial care.
(4) Personal care and assistance.
(5) Drugs and biologicals.
(6) Physical, occupational,
recreational therapies, and speechlanguage pathology, if necessary.
(7) Social services.
(8) Medical supplies and appliances.
(q) Other services determined
necessary by the IDT to improve and
maintain the participant’s overall health
status.
Comment: We received several
comments related to the list of required
services. One commenter stated that the
list of services is extensive and
considerably longer than the list for
nursing facilities, presenting a dilemma
to States to establish the cost
effectiveness of PACE compared to
nursing facility cost.
Another commenter requested we reevaluate the required services and
ensure they are in fact the minimum
requirements necessary to protect the
health, safety, welfare, and rights of
consumers in the PACE program.
Response: In accordance with sections
1894(b)(1)(A) and 1934(b)(1)(A) of the
Act, the scope of benefits for PACE is all
items and services covered under title
XVIII and all items and services covered
under title XIX without regard to an
individual participant’s source of
payment and without any limitation or
condition as to amount, duration, or
scope and without application of
deductibles, copayments, coinsurance,
or other cost sharing that would
otherwise apply. In addition, the PACE
scope of benefits includes all additional
items and services specified in
regulations, based upon those required
under the Protocol. Based on this
authority, we established § 460.92 in an
attempt to list the items and services
covered under titles XVIII and XIX of
the Act and the Protocol, to clarify that
the scope of benefits under title XIX is
the services specified in the State’s
approved Medicaid plan, and to clarify
that the scope of benefits under PACE
includes any other item or service
determined necessary by the IDT to
improve and maintain the participant’s
overall health status.
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We have examined our approach to
setting forth required PACE services and
have determined that it is not possible
to provide a complete list of all
inpatient, outpatient, physician
specialty, care planning, and social
support services that must be furnished
to participants if ordered by the IDT. As
the scope of benefits under PACE is so
broad, we are revising this section to
summarize Medicare and Medicaid
covered items and services and to
highlight the services that are unique to
the PACE model, instead of the current
listing of services required. Under this
final rule, the required services under
PACE are all Medicare-covered items
and services (including outpatient
prescription drug coverage), all
Medicaid-covered items and services
identified in the State Medicaid plan,
and other services determined necessary
by the IDT to improve and maintain the
participants’ overall health status.
In response to the commenter’s
concern that the PACE benefit package
is broader than the services furnished in
nursing facilities, which complicates
cost comparison, we note that currently
most States establish capitation rates
based on a blend of the cost of nursing
home and community-based care for the
frail elderly.
Comment: We received several
comments related to the respiratory
therapy and the respiratory therapist
(RT). Several commenters recommended
that the IDT be expanded to include RTs
and that respiratory therapy be added to
the list of required services provided not
just in an acute care setting but also in
nursing facilities and in community
settings. We were also asked to clarify
our expectations for coverage of
respiratory therapy in these additional
settings.
Response: The IDT is responsible for
determining whether additional
disciplines are required to assess
specific health concerns. If a participant
requires the services of specialists,
whether or not the specialist is on the
IDT, then the services become required
for that participant. Unlike traditional
Medicare and Medicaid, the site of
service is not an issue in PACE. The
participant may receive services
wherever the IDT determines
appropriate. Therefore, respiratory
therapy services may or may not be
furnished in an inpatient setting, based
on the particular participant’s needs.
We believe the regulation as revised will
provide the flexibility needed for
providing Recreational Therapy (RT) in
a PO if needed. Upon review, we believe
the RT is a valuable adjunct position but
not an essential position for every IDT.
Therefore, we are not requiring the
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addition of this discipline to the IDT at
this time.
Comment: One commenter asked that
we clarify the description of the benefit
package as ‘‘all State plan services’’
because this characterization includes
services not applicable to and not
expected to be accessed by the PACE
population, as well as being mutually
exclusive services.
Response: In accordance with section
1934(b) of the Act, PACE is required to
provide all items and services covered
under title XIX. The services that are
actually provided are those determined
by the IDT to be required for a particular
PACE participant. For example,
neonatal intensive care unit services
will probably not be needed by a PACE
participant; however, these services are
required services under Medicaid and
must be furnished by the PO if the IDT
were to determine they are necessary for
a particular PACE participant.
Comment: We were also asked to
clarify our expectations regarding
mental health services, other than
psychiatric services, for alcohol and
substance abuse.
Response: We expect participants to
be assessed, diagnosed, and treated for
all types of health issues or conditions,
including mental health issues or
substance abuse.
Comment: Two commenters objected
to POs being responsible for providing
three meals per day, recommending we
either omit meals from the benefit
package or, alternatively, clarify that
POs are required to provide meals on a
limited basis.
Response: The intent of this rule is to
ensure all PACE participants’
nutritional needs are met. PACE is
responsible for a participant’s health
and safety including his or her
nutritional needs 24 hours a day/7 days
a week. That responsibility includes
providing nourishing, palatable, wellbalanced meals that meet the daily
nutritional requirements and the special
dietary needs of each participant. The
IDT must assess the participant’s needs
as well as his or her access to adequate
nutrition. The participant’s nutritional
requirements and dietary needs should
be included in the participant’s plan of
care, whether it is providing tube
feedings, arranging for Meals on Wheels,
sending meals home with the
participant after his or her visit to the
PACE center or documenting that
appropriate meals are provided by the
family/caregiver.
Comment: One commenter
recommended that durable medical
equipment (DME) requirements should
not be unnecessarily restrictive as
technology is continually changing and
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as more options become available, these
options should not be excluded for
PACE participants. Therefore, we
should relax the regulatory requirement
by adding ‘‘other assistive devices’’ and
‘‘magnification devices’’ to § 460.92(n).
Response: We do not believe there
needs to be a change in the regulatory
language as the PO is required to
provide anything the IDT determines
necessary to assist the participant to
remain living safely in the community.
When determined necessary by the IDT,
POs must provide participants with
assistive devices that may not be
provided under traditional Medicare.
In order to clarify the services
provided by the PACE program and to
emphasize what makes a program
uniquely PACE, in this final rule we are
revising § 460.92 by removing the
enumerated list of required services and
replacing the list with a requirement
that the PACE program must provide all
Medicare services, all Medicaid-covered
services specified in the State’s
approved Medicaid plan, and other
services determined necessary by the
IDT to improve and maintain the
participant’s overall health status.
Final rule actions:
In this final rule, we are revising
§ 460.92 by replacing the current list of
required services with the following:
(a) All Medicare-covered items and
services;
(b) All Medicaid-covered items and
services, specified in the State’s
approved Medicaid plan;
(c) Other services determined
necessary by the IDT to improve and
maintain the participant’s overall health
status.
Section 460.94 Required Services for
Medicare Participants
In accordance with paragraph
(b)(1)(A)(i) of sections 1894 and 1934 of
the Act, we specified in the 1999
interim final rule that the PACE benefit
package for Medicare participants must
include, in addition to the services
required by § 460.92, the scope of
hospital insurance benefits described in
42 CFR part 409 and the scope of
supplemental medical insurance
benefits described in 42 CFR part 410.
We also specified the following
requirements of title XVIII of the Act
(and regulations relating to such
requirements) that are waived and do
not apply to services under the PACE
program:
• The provisions of subpart F of part
409 of 42 CFR that limit coverage of
institutional services;
• The provisions of subparts G and H
of 42 CFR part 409 and parts 412
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through 414 that relate to rules for
payment for benefits;
• The provisions of subparts D and E
of 42 CFR part 409 that limit coverage
of extended care services or home
health services;
• The provisions of subpart D of 42
CFR part 409 that impose a 3-day prior
hospitalization requirement for coverage
of extended care services; and
• The provisions of 42 CFR 411.15(g)
and (k) that may prevent payment for
PACE program services to individuals
enrolled in the PACE program.
Comment: We were asked to clarify
whether the reference in § 460.94(b)(5)
to ‘‘payment for PACE program services
to PACE participants’’ means payment
‘‘on behalf of’’ participants. If not,
commenters asked whether the
regulatory language was meant to permit
PACE centers to implement direct
payment/cash benefits to enable
consumers to hire personal care
attendants directly. The commenters
stated that this would be a positive
innovation in the PACE model.
Response: Section 411.15 specifies
items and services excluded from
traditional Medicare. Section 411.15(g)
pertains to requirements related to
custodial care, and § 411.15(k) pertains
to requirements related to services that
are not reasonable and necessary.
Section 460.94 waives Medicare
exclusion of these services for POs.
Therefore, it allows payment for PACE
services that are provided to PACE
participants, including custodial
services and services that would be
considered not reasonable and
necessary under traditional Medicare
when furnished by a PO to a participant.
This section in no way implies that the
PO can implement direct payment or
cash benefits to be paid to PACE
participants. We are amending
§ 460.94(b)(5) to waive those specified
sections that may prevent payments for
PACE program services ‘‘that are
provided to’’ PACE participants to
clarify this issue.
Final rule actions:
In this final rule, we are amending
§ 460.94(b)(5) to clarify that payment is
for PACE program services ‘‘that are
provided to’’ PACE participants.
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Section 460.96
Excluded Services
In this section, we provide a list of
excluded services based on Part IV,
section A.6 of the Protocol. The services
that are excluded from coverage under
the PACE program are as follows:
• Any service that is not authorized
by the IDT, even if it is listed as a
required service, unless it is an
emergency service.
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• For services in inpatient facilities,
private room and private duty nursing
services, unless medically necessary
and non-medical items for personal
convenience such as telephone, radio or
television rental, unless specifically
authorized by the IDT as part of a
participant’s plan of care.
• Cosmetic surgery does not include
surgery required for improved
functioning of a malformed part of the
body resulting from an accidental injury
or for reconstruction following
mastectomy.
• Experimental medical, surgical, or
other health procedures.
• Services furnished outside the
United States, except as may be
permitted in accordance with 42 CFR
424.122 and 424.124 or as may be
permitted under the State’s approved
Medicaid Plan. While the Protocol did
not recognize any exceptions, the
required inclusion of Medicare and
Medicaid covered services results in
certain limited exceptions being
possible. For example, a State that
borders another country might include
some Medicaid coverage across the
border, and Medicare covers some
emergency hospital, ambulance, and
physician services outside the United
States. (As defined in 42 CFR 400.200,
the United States includes the
Commonwealth of Puerto Rico, the
Virgin Islands, Guam, American Samoa,
and the Northern Mariana Islands.)
In the 1999 interim final rule, there
was a technical inconsistency between
the § 460.96(e) preamble language and
regulatory language regarding services
furnished outside the United States. In
the preamble, we referenced § 424.122
and § 424.124; in the regulatory
language, we referenced § 424.122
through § 424.124. To rectify this
technical inconsistency, we are revising
the regulatory language in § 460.96(e)(1)
to conform the regulatory language to
the preamble language. The regulatory
language in § 460.96 will now read: (e)
Services furnished outside of the United
States, except as follows: (1) In
accordance with § 424.122 and
§ 424.124 of this chapter.
Comment: Two commenters requested
clarification regarding excluded
services. One commenter questioned
whether the PACE center is prohibited
from covering services such as a private
room, experimental medical, surgical, or
other health procedures. The
commenter questioned why under a
capitated payment, a PO would be
prohibited from covering procedures
they deemed beneficial if they have the
resources to do so.
The second commenter stated that he
believed that some Medicaid programs
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cover a procedure deemed experimental
and CMS may choose to cover such a
procedure under Medicare. Thus, the
regulation should clarify that such a
procedure is not prohibited but at the
discretion of the PACE program.
Response: In response to the
comments relating to services that are
generally excluded services under the
PACE program, the list of services
excluded from coverage under PACE is
based on the Protocol. Therefore, the
Medicare and Medicaid capitation rates
are not based on these excluded
services. As with all items and services
provided by PACE, it is the IDT and
each participant’s plan of care that
establish whether or not a service is
covered as a required PACE service.
To further clarify, should the IDT
determine that an experimental surgery
or procedures would be appropriate for
a participant and complications arise,
the PO would remain at full risk and
would not be able to disenroll the
participant for changes in health status
resulting from the experimental surgery
or procedure.
Final rule actions:
In this final rule, we are making a
technical correction by revising
§ 460.96(e)(1) by replacing the word
‘‘through’’ with the word ‘‘and’’ so that
paragraph (e) reads ‘‘Services furnished
outside of the United States, except as
follows: (1) In accordance with
§ 424.122 and § 424.124 of this chapter.’’
Section 460.98 Service Delivery
We require in § 460.98 that the PO
must establish and implement a written
plan for providing care to each
individual participant that meets that
individual’s needs across all care
settings on a 24-hour basis, each day of
the year. The PO must furnish
comprehensive medical, health, and
social services that integrate acute and
long-term care. At a minimum, these
services must be furnished in the PACE
center, the participant’s home, and
inpatient facilities. The PO must not
discriminate against any participant
based on race, ethnicity, national origin,
religion, sex, age, mental or physical
disability, or source of payment.
The requirements in this section
implement provisions in Part IV, section
B of the Protocol and ensure the
availability of and access to services as
a PO grows. The following requirements
are based on the Protocol:
• At least the following services must
be furnished at every PACE center:
primary care (including physician and
nursing services); social services;
restorative therapies (including physical
and occupational therapy); personal
care and supportive services; nutritional
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counseling; recreational therapy; and
meals.
• The PO must operate at least one
PACE center either in or contiguous to
its designated service area, with
sufficient capacity for routine
attendance by its participants.
• The PO must ensure accessible and
adequate services to meet the needs of
all its participants. When necessary, the
organization must increase the number
of PACE centers, staff, and other PACE
services.
• The frequency of a participant’s
attendance at the PACE center is
determined by the IDT based on the
needs and desires of each participant.
Finally, if the PO operates more than
one PACE center, each PACE center
must offer the full range of services and
have sufficient staff to meet the needs of
participants.
Comment: We received numerous
comments relating to the minimum
range of services required to be
furnished at the PACE center. One
commenter recommended we delete the
requirement that each PACE center offer
the full range of services, if the
organization operates more than one
PACE center in a defined service area,
as long as all required services are
readily available to all participants.
Two commenters believe the focal
point of PACE service delivery is the
IDT rather than the PACE center and
requested that we explicitly recognize
the provision of services at alternative
sites. One commenter indicated that this
approach would avoid potentially
adverse situations in which all
alternative delivery sites are subject to
PACE center regulatory requirements
and survey criteria, in addition to any
State certification or licensure
requirements applicable to such
facilities. One of the commenters
proposed that services be allowed in
alternative locations provided they meet
applicable State licensure and
certification requirements.
One commenter emphasized that
there is a critical distinction that should
be made between a participant being
assigned to a team ‘‘operating from’’ a
PACE center and PACE center
attendance. As published in the rule,
§ 460.98(e) states that ‘‘the frequency of
a participant’s attendance at a PACE
center is determined by the IDT, based
on the needs and preferences of each
participant.’’
Commenters indicated the regulation
should afford flexibility to enable
programs to offer services either on or
off site in order to best meet the needs
and preferences of participants and
maximize efficient use of organizational
resources.
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Another commenter suggested that
satellite PACE centers that furnish a
core set of services (but not full range
of services) and are within a reasonable
distance of a full-service PACE center
should be allowed.
Response: We disagree with these
commenters. We believe that omitting
the requirement that each PACE center
provide the full range of services would
fragment the care the PACE program
was established to coordinate.
In addition, we believe that the PO
has the flexibility to provide services in
settings other than the PACE center.
However, every participant must have a
PACE center home that is capable of
furnishing all PACE required services.
For POs that are sufficiently large to
require multiple PACE centers, each
center would need to have a sufficient
number of IDTs to provide the full range
of services to meet the needs of all
participants assigned to that PACE
center.
We believe the success of the PACE
delivery model is due to the
combination of the IDT assessment and
care planning and the PACE center.
Independent of each other, neither
would produce the remarkable
participant care successes they do
together. The PACE center provides a
point of service where the primary care
clinic is located, where services are
provided, and socialization occurs with
staff that is consistent and familiar. The
IDT not only works from the PACE
center, they provide the majority of
services to participants at the PACE
center, where most participants come on
a regular basis to receive the majority of
their care. We also believe the
attendance at the center is an important
aspect of the PACE model, which helps
to differentiate it from home health care
or institutional care. Therefore, we will
continue to require that the full range of
PACE services be offered at the PACE
center and will encourage development
of PACE centers in rural and Tribal
areas, wherever possible.
We allow alternative care settings
(ACS) where a limited number of
services may be provided. Should
participants choose to attend an ACS to
receive certain services, they would
attend the PACE center for the services
not offered at the ACS. We do not
believe that an ACS should replace the
PACE center. We believe that every
participant must be assigned to and
have the option to receive PACE
services at a PACE center.
Comment: Another commenter
endorsed flexibility in staffing for POs
that operate more than one PACE center.
Response: Each PACE center must
have at least one complete IDT and
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71283
enough support staff to ensure all
participants receive the services and
attention they require. We believe the
flexibility the commenter requested was
provided in the 2002 interim final rule,
which permits POs to contract for IDT
staff and as well as for PACE center
services.
Comment: Another commenter added
that flexibility would increase access to
PACE services in rural areas and in the
development of specialized POs, that is,
programs designed and staffed for
treatment of the mentally ill or
Alzheimer’s patients.
Response: We believe that every
PACE center must provide for every
participant that meets the eligibility
requirements and wishes to enroll in
PACE. We are aware that some POs have
specialized staff and accommodations
specifically for Alzheimer’s/Dementia
patients. As the regulation reads
currently, a PO choosing to limit
enrollment to a targeted population
would be viewed as discriminatory. We
are not inclined to permit POs to limit
enrollment to certain target populations
at this time. Should we consider such a
change, we would include it in future
rulemaking and permit the public to
comment.
Comment: Two commenters requested
we broaden the list of categories under
which the PO cannot discriminate to
include sexual orientation.
Response: In response to this request,
we are amending the language of
§ 460.98(b)(3) to include sexual
orientation.
Comment: We also received a request
for an explanation of the procedures a
PO needs to follow in order to establish
additional PACE centers.
Response: We have provided a
number of scenarios to explain our
policy regarding expansions on our
CMS PACE home page at https://
www.cms.hhs.gov/pace/. A separate
application for the sole purpose of
expansion is also provided on the CMS
PACE homepage. This expansion
application is abbreviated to take into
account only processes or practices that
would be different due to the expansion.
Final rule actions:
In this final rule, we are amending
§ 460.98, paragraph (b)(3), to add sexual
orientation.
Section 460.100 Emergency Care
We note that as sections 1894 and
1934 of the Act do not contain specific
requirements regarding emergency care,
in the 1999 interim final rule we relied
on the Protocol and regulations
governing emergency care under
Medicare and Medicaid managed care to
develop the requirements for emergency
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care under PACE. We expanded on and
clarified the provisions in Part IV,
section A of the Protocol to ensure
access to necessary services and to
adopt a beneficiary-centered approach.
Section 460.100 requires a PO to
establish and maintain a written plan
for handling emergency health care
needs. The organization must ensure
that the participants and their caregiver
know when and how to access
emergency services and ensure that
CMS, the State, and PACE participants
are held harmless for emergency
services.
As we explained in the 1999 interim
final rule, emergency care is appropriate
when services are needed immediately
because of an injury or sudden illness
and the time required to reach the PO
or a network provider would cause the
risk of permanent damage to the
participant’s health. Thus, emergency
care services include inpatient and
outpatient services, furnished by a
qualified emergency services provider
(other than the PO or one of its contract
providers) either in or out of the PO’s
service area, that are needed to evaluate
or stabilize an emergency medical
condition.
An emergency medical condition
means a condition manifesting itself by
acute symptoms of sufficient severity
(including severe pain) such that a
prudent layperson, with an average
knowledge of health and medicine,
could reasonably expect the absence of
immediate medical attention to result
in: Serious jeopardy to the health of the
participant; serious impairment to
bodily functions; or serious dysfunction
of any bodily organ or part.
Emergency services that fall within
this description do not require prior
authorization by the PO. We believe that
relying on the prudent layperson
standard in establishing a participant’s
need for emergency services is more
clear than the definition of emergency
care in the Protocol. We adopted the
prudent layperson standard from the
Consumer’s Bill of Rights and
Responsibilities (CBRR) (discussed in
the section on participant rights). The
same standard is used in the M+C (now
MA) definition of emergency medical
condition. This standard encompasses a
slightly broader range of circumstances
than does the Protocol language, by
including some situations that could fit
under the Protocol description of urgent
care or urgently needed services. We
think this clarification is helpful
because the Protocol wording does not
clearly distinguish between emergency
and urgent care.
Services a participant may need while
temporarily absent from the PO’s service
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area that are not emergency services but
cannot be delayed until the participant
returns would need prior authorization.
The fact that these services may be
urgently needed means that the PO
would be expected to authorize a
participant to obtain them from a noncontract provider outside of the service
area, but it does not exempt them from
the requirement for prior authorization.
This approach differs from that applied
to MA organizations, where prior
authorization for urgently needed
services is not required. We believe that
the differences in the population served
by POs warrant the different treatment
of urgent, though not emergency, care
needs. Due to the relative frailty, more
limited mobility, and more complex
health status of PACE participants, we
believe the need to maintain the
coordination of care by the IDT justifies
contact with and authorization by the
PO before receipt of non-emergency care
outside the PACE network.
The emergency services plan must
also provide for the availability of
appropriate on-call providers. We
expanded this requirement from the
Protocol to provide a safety net for
unanticipated health incidents, so
participants do not encounter difficulty
in obtaining care when they are away
from the PACE center, when they are
away from the PO’s service area and
require services that cannot be delayed
until they return, or when they require
post-stabilization care services
following emergency services. An oncall provider must be available 24 hours
per day to address any participant
questions about accessing emergency
services and respond to requests for
authorization of urgently needed out-ofnetwork services or post-stabilization
care services following emergency
services.
We believe that POs must be
responsive to all participant care needs,
including the need for urgently needed
or post-stabilization services. In order to
ensure that unforeseen circumstances
do not result in delays in needed care,
we clarified that the PO must cover
urgently needed out-of-network or poststabilization care services if it does not
respond to a request for approval within
1 hour after being contacted or cannot
be contacted for approval.
Comment: We received several
comments regarding emergency care.
One commenter requested clarification
about when the PO would not be
responsible for the cost of emergency
services, and asked whether the PO
would always be obliged to provide for
emergency care if the prudent layperson
test is met.
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Response: The PO is obligated to pay
for all emergency care if the prudent
layperson standard as specified in
§ 460.100(c) is met and the participant
believes he or she is in a critical health
emergency or, in other words, if the
participant fears for his or her life or
well-being.
Comment: One commenter
recommended that the requirement that
POs explain policies regarding
emergency care be modified to include
a clarification that no prior approval is
required for emergency services.
Response: We agree with this
commenter and are modifying
paragraph (d) in this final rule to require
the PO to explain that no prior
authorization is required for emergency
care.
Comment: One commenter requested
a definition of the term ‘‘caregiver’’ in
our requirement at § 460.100(d) that the
PO must explain policies regarding
emergency care.
Response: We believe that the nature
of PACE and the living arrangements
experienced by PACE participants
covers a wide range of diverse
circumstances making a definition of
‘‘caregiver’’ inappropriate. A PACE
participant could be living alone, with
family members, in a residential facility
or be in another type of living
arrangement. They could have a
caregiver or many different caregivers.
The caregiver could be a family
member, attendant, friend, neighbor,
member of a church or other
organization, or anyone who attending
to participant’s needs and which
constitutes a caregiving relationship.
Therefore, for purposes of PACE, we
consider a caregiver anyone who attends
to the participant’s needs and we use
the terms ‘‘family member’’ and
‘‘caregiver’’ interchangeably.
Comment: One commenter asked that
we clarify if on-call providers can be
accessed via an answering service,
beeper, or other device and if the on-call
provider must be a member of the IDT.
Response: There is no prohibition on
providers using an answering service,
beeper or other device, but we expect
that on-call providers respond to all
participant calls as soon as possible and
at a minimum within the 1 hour allotted
for response to calls for prior
authorization. There is no requirement
that the on-call provider must be an IDT
member.
Comment: Three commenters
requested we define urgently needed
care, and distinguish between
emergency, urgently needed care, and
post-stabilization services.
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Response: In response to these
requests, we are establishing the
following definitions in this final rule:
As defined in the 1999 interim final
rule, an Emergency Medical Condition is
a condition manifesting itself by acute
symptoms of sufficient severity
(including severe pain) such that a
prudent layperson, who possess an
average knowledge of health and
medicine, could reasonably expect the
absence of immediate medical attention
to result in placing the health of the
individual in serious jeopardy, serious
impairment to bodily functions, or
serious dysfunction of any bodily organ
or part.
As also defined in the 1999 interim
final rule, Emergency care is appropriate
when services are needed immediately
because of injury or sudden illness and
the time required to reach the PO or one
of its contact providers, would cause
risk of permanent damage to the
participants health. Emergency services
include inpatient and outpatient
services that are furnished by a qualified
emergency services provider, other than
the PO or one of its contract providers,
either in or out of the PO’s service area
and are needed to evaluate or stabilize
an emergency medical condition. In
addition, in accordance with
§ 460.112(d), we are clarifying in this
final rule that we are amending
paragraph (d) of this section to require
POs to explain to PACE participants that
emergency care services that are
provided for medical conditions that fall
within this description must be covered
by the PO and do not require prior
approval.
Urgent care means the care provided
to a PACE participant who is out of the
PACE services area, and who believes
their illness or injury is too severe to
postpone treatment until they return to
the service area, but their life or
functioning is not in severe jeopardy.
We note that participants are expected
to seek prior approval from the PO in
order to be covered for urgent care.
Post-stabilization care means services
provided subsequent to an emergency
that a treating physician views as
medically necessary after an emergency
medical condition has been stabilized.
They are not emergency services, which
POs are obligated to cover. Rather, they
are non-emergency services that the PO
should approve before they are provided
outside of the service area.
Prior approval of these services is
intended to ensure efficient and timely
coordination of appropriate post
emergency care by the IDT.
To further clarify, an example of
urgent care might be a severe cough
without other symptoms. The
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participant does not believe his or her
life is in jeopardy, so he or she must call
the PO. The PO physician advises the
participant not to go to the ER, take a
certain over-the-counter medication,
and see the physician when the
participant returns tomorrow.
While post-stabilization care services
are the follow-up care required after an
emergency condition that has stabilized,
also while the participant is outside the
PO service area. For example, the
participant is hospitalized due to
bacterial pneumonia. It was treated and
resolved enough for discharge but some
residual symptoms remain. The treating
physician knows the participant will
not be returning home for 2 weeks,
which he believes is too long a period
of time before having a follow-up x-ray
ordered by her physician. Therefore, the
treating physician must contact the PO
for approval to order a follow-up x-ray.
The x-ray is not emergency care but is
necessary and customary to ensure the
improving condition of the lungs.
Comment: One commenter requested
that we lengthen the time the PO may
take to respond to a request for approval
of non-emergent care services from 1
hour to 24 hours.
Response: We believe that the PO’s
responses to urgent and poststabilization care services requests need
to be completed as expeditiously as
possible in order to prevent any
misunderstanding between the PO, the
participant, and the non-network
physician. We seek to avoid a situation
that might result in failure to provide
essential care or result in providing noncovered services because of the length of
the PO’s response time. Therefore, we
are retaining the 1-hour response time
for urgent care and post-stabilization
care requests.
Final rule actions:
In this final rule, we are:
• Adding language to paragraph (d) to
require the PO to explain to the
participant that no prior authorization is
required for emergency care; and
• Revising § 460.100 to include
definitions for urgent and poststabilization care.
Section 460.102 Interdisciplinary
Team
This section is based on provisions in
Part IV, section B of the Protocol. In the
1999 interim final rule, we included a
requirement that the PO must establish
an IDT at each PACE center to
comprehensively assess and meet the
individual needs of each participant. In
§ 460.102(a)(1), we require that the PO
assign each participant to an IDT based
at the PACE center the participant
attends.
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As we explained in the 1999 interim
final rule, we believe that a wellfunctioning IDT is critical to the success
of the PACE program, as the team is
instrumental in controlling the delivery,
quality, and continuity of care. Members
of the IDT should be knowledgeable
about the overall needs of the
participants, not just the needs that
relate to their individual disciplines. In
order to meet all of the health,
psychosocial, and functional needs of
the participant, team members must
view the participant in a holistic
manner and focus on a comprehensive
care approach.
Based on the Protocol, in paragraph
(b) we require that the IDT be composed
of at least the following members:
a. Primary care physician (PCP)—We
considered expanding this to include
nurse practitioners but decided to retain
the requirement in the Protocol. While
it would be acceptable for a PO to
include a nurse practitioner on the IDT,
we believe that this should be in
addition to rather than instead of the
PCP, at this time. This approach is
consistent with other Medicare
regulations. We believe such a change
should be included in a proposed rule
in order to allow for public comment on
this issue. In the meantime, we are
continuing to assess the appropriateness
of allowing nurse practitioners to
assume the role of the PCP consistent
with State licensure for nurse
practitioners.
b. Registered nurse (RN)—The
Protocol requires the inclusion of a
‘‘nurse.’’ In paragraph (b)(2), we
specified that this team member be an
RN. The nurse represented on the IDT
must exhibit leadership and
management skills that are more
consistent with the training received by
RNs, as opposed to licensed practical
nurses. In addition, we believe that an
RN would be better able to determine
and respond to the health care needs of
the frail population, particularly for
home care services.
c. Social worker;
d. Physical therapist (PT);
e. Occupational therapist (OT);
f. Recreational therapist or Activity
Coordinator;
g. Dietitian;
h. PACE center manager—We
changed the Protocol terminology from
‘‘PACE Center Supervisor’’ to ‘‘PACE
Center Manager.’’ The PACE center
manager is responsible for overall
operation of the PACE center and
ensuring service delivery. The
individual who holds this position
should be a good facilitator and should
possess good communication skills. In
many POs, the PACE center manager
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leads IDT meetings. We are permitting
the PO and the IDT the flexibility to
decide who should lead the team and
facilitate the discussions.
i. Home care coordinator—Since
PACE services may be furnished in the
home, the coordination of in-home
services with PACE center and primary
care services is critical to effective
service delivery. This coordination is
especially important if the PO has
contractors providing the home care
services. The PO must designate a home
care coordinator to supervise and
coordinate home care services, whether
these services are furnished by a PACE
employee or through a contractor. We
changed the Protocol’s term ‘‘home care
liaison’’ to ‘‘home care coordinator,’’
because ‘‘home care liaison’’ has
another meaning in Medicare, and we
wanted to avoid confusion.
j. Personal care attendants (PCAs) or
their representatives—We changed the
Protocol term ‘‘health care worker/aide’’
to ‘‘personal care attendant,’’ as we
believe this term more accurately
describes this position. We believe that
‘‘health care worker’’ is too general and
could apply to other members of the
team.
k. Drivers or their representatives—
This requirement remains unchanged
from the Protocol.
Due to the age of most PACE
participants, a geriatrician could be a
valuable member of the IDT. As one
option, the PCP could be a geriatrician.
However, physicians who specialize in
geriatrics are relatively rare, and
availability might be a serious problem.
We have not required the involvement
of a geriatrician but in the 1999 interim
final rule, we invited comments about
whether such a requirement would be
desirable and, if so, whether the
geriatrician should be employed by the
PO and should primarily serve PACE
participants.
Consistent with the Protocol, we
require in paragraph (c) that primary
medical care for all participants be
furnished by the PCP(s). The PCP must
serve as the gatekeeper to the
participant’s use of medical specialists
and inpatient care, and he or she must
be an integral member of the IDT.
Ultimate responsibility for management
of medical situations must rest with the
PCP.
The IDT is responsible for the initial
assessment, periodic reassessments, the
plan of care, and coordinating 24-hour
care delivery. A critical element of the
success of the IDT is the degree to
which team members share information
and communicate with one another. The
Protocol requires the physician to keep
the IDT informed of the medical
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condition of each participant and to
remain alert to pertinent input from
other team members. We believe this
should be the responsibility of each
member of the team rather than just the
physician, as it is critical to timely
intervention to address potential
problems. To reflect this position, we
require in paragraph (d) that each
member of the team must regularly
inform the IDT of the medical,
functional, and psychosocial condition
of each participant and remain alert to
pertinent input from other team
members, participants, and caregivers.
This communication can take place
through formal measures such as team
meetings and written documentation in
participants’ medical records, but
should not be limited to formal
mechanisms. Informal communication
between team members (for example,
CARDEX systems, informal updates
during shift changes) should be
encouraged as well. It is critical that
personal care attendants be involved in
the communication process. As they
often have the first contact with the
participant, it is important that they
regularly share information, for
example, on the participant’s mood,
activities, and daily habits. In the 1999
interim final rule, we required that each
team member must document all
changes in the participant’s condition in
the participant’s medical record.
In paragraph (d)(3), we require that
members of the IDT must serve
primarily PACE participants, unless a
waiver is granted. After considering this
issue, we concluded that in order to
effectively serve a frail elderly
population, such as is served by the
PACE program, it is important to
support and retain measures that
promote quality and continuity of care.
If team members serve primarily PACE
participants, they are able to develop a
rapport with participants and are better
able to plan for and provide their care.
We recognize that team members may
have other clients, but this must not
interfere with the provision of services
for PACE participants.
In paragraph (g), we included
conditions for waiver of the
employment requirement for IDT
members. CMS and the SAA were
authorized to grant a waiver of this
requirement if they determined that—
• There are not enough individuals
available in the PO’s service area who
meet the PACE requirement or State
licensing laws make it inappropriate for
organizations to employ physicians; and
• The proposed alternative does not
adversely affect the availability of care
or the quality of care that is provided to
participants.
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In response to public comment on the
1999 interim final rule, and to
implement section 903 of BIPA, we
made the following changes in § 460.102
in the 2002 interim final rule.
We amended paragraph (d)(2)(iii) to
clarify that IDT members must
document changes in a participant’s
condition in the participant’s medical
record consistent with the
documentation policies established by
the medical director of the PO. This
ensures that only designated team
members have access to patient records.
Also, in consideration of the
expanded contracting opportunities in
the 2002 interim final rule, we removed
paragraph (f) that required members of
the PACE IDT to be employed by the
PO. Finally, we removed paragraph (g)
that allowed CMS and the SAA to waive
the employment requirement for the
PCP and the requirement that the IDT
serve primarily PACE participants.
Since the PO may contract for PCPs in
accordance with the requirements
specified in § 460.70 (described in the
section I.B.3.b. of this preamble) and
other waivers are governed by § 460.26
(described in section I.B.f. of this
preamble), these specific waiver
provisions are no longer necessary. We
amended paragraph (d)(3) by removing
the cross reference to paragraph (g).
Comment: There were numerous
recommendations on variations of IDT
composition, the roles of the IDT
members, services the IDT members
provide and the locations where the IDT
members may provide services. One
commenter recommended we grant
greater flexibility by specifying in the
regulation the teams ‘‘operate from’’ the
PACE center, regardless of where the
services are furnished. This commenter
also recommended we omit the
requirement relating to physical
location of the IDT. Commenters also
recommended that we provide greater
flexibility in composition of the IDT
including when POs operate multiple
PACE centers.
One commenter recommended we
omit the positions of dietitian, PACE
center manager, home care coordinator,
PCA, and driver from mandatory
membership on the IDT and add a
requirement that the core team
coordinate and supervise services
provided by other staff.
Response: There are other delivery
models with an interdisciplinary team
approach but none revolve around a
PACE center. We believe the cohesive
interaction between the IDT and the
PACE center is one of the elements that
makes PACE not only different but also
successful.
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The 2002 interim final rule expanded
the flexibility available to POs by
permitting contracting of individual IDT
members or contracting for the entire
PACE center and services. One of the
essential elements of the IDT is the
consistency with which services are
provided to participants. Each PACE
center is required to have at least one
IDT or more if necessary to ensure that
each participant is assigned to an IDT at
the PACE center the participant attends.
As a result, we are not inclined to
delink the physical location of the IDT
service to the PACE center.
After reviewing the recommendations
made by commenters for members of the
IDT, we continue to believe that the
required membership of the IDT
specified in paragraph (b) has been an
essential element in the PACE program’s
proven success in managing the
complex health conditions of the frail
elderly. Nutritional status has an
immense impact on health especially on
the frail and the elderly; thus, we
believe a dietitian is an essential
member of the IDT. The home care
coordinator is another position that has
a vital impact on the health and safety
of participants while they are living at
home in the community. The PCAs
often have the first and closest
interaction of the day with the
participants and the driver has contact
with the participants both in the early
morning and in their home
environment. Input from these IDT
members or their representatives can be
instrumental in the detection of the first
signs of impending illness or
environmental issues. Therefore, we are
retaining the required membership
composition of the IDT as published in
the 1999 interim final rule in
§ 460.102(b).
Comment: We received one comment
regarding the 2002 interim final rule
modifications to the IDT. This
commenter requested we retain
paragraph (f), which was deleted from
the 2002 interim final rule. The
commenter also suggested that
paragraph (g) be replaced with language
the commenter proposed related to
contracted PCPs.
Response: The changes to the 2002
interim final rule were made in
response to numerous comments
requesting flexibility to contract for all
members of the IDT. As we stated in the
preamble to the 2002 interim final rule,
we removed paragraph (f)(requiring
members of the IDT to be employed by
the PO) and paragraph (g)(allowing
waiver of specified requirements) in
consideration of the expanded
contracting opportunities that were
added in the 2002 interim final rule. As
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the PO may contract for PCPs in
accordance with the requirements
specified in § 460.70 and other waivers
are governed by § 460.26, we
determined that this provision was no
longer needed.
The commenter’s proposed language
would have permitted contracting of
services for most IDT positions, but
dictated when and where services could
be provided. We continue to believe that
the amendments made in the 2002 rule
provide the flexibility requested in
comments we received on the 1999
interim final rule. Therefore, we are
retaining the changes implemented in
the 2002 interim final rule.
Comment: One commenter
recommended the IDT include the
participant’s personal representative.
Response: The intent of § 460.102 was
to establish the staff responsibilities for
the disciplines that constitute the IDT
team of care providers. Although the
participant (or his or her representative)
is not specifically identified as a
member of the IDT under § 460.102,
§ 460.106(e) requires the team to
develop, review, and reevaluate the plan
of care in collaboration with the
participant or caregiver, or both to
ensure there is agreement with the plan
of care and the participant’s concerns
are addressed. Although the participant
or his or her representative contributes
to the decision-making process, we do
not believe that it is appropriate to
include the participant or their
representative as an IDT member.
The following are comments and
recommendations related to specific IDT
members.
Comment: In response to our request
for comments related to requiring that
the PO employ a geriatrician on the IDT,
a number of commenters indicated that
it is desirable but not feasible to require
POs to employ a geriatrician at each
PACE center.
Response: We agree with these
commenters and are not requiring a
geriatrician on each IDT.
Comment: One commenter requested
we delete the requirement that PCPs
must serve primarily PACE participants.
Response: We are retaining the
‘‘primarily serve’’ requirement for all
IDT members because this requirement
was established to ensure the
participants receive the unique benefits
offered by the PACE program model.
Comment: A very large number of
comments were related to physician
adjunct positions, specifically nurse
practitioners (NPs) and physician
assistants (PAs). One commenter
recommended that we include NPs and
PAs in IDT requirements because the
role of the NP to include primary care
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and team leadership under a
collaborative agreement with an actively
involved and fully accessible physician.
Another commenter requested we
permit more flexibility in the delivery of
primary care through the
acknowledgement of the role of NPs and
PAs and modify both regulatory sections
by adding the phrase ‘‘or a nurse
practitioner/physician assistant working
in collaboration with a PCP, as
reasonable, appropriate, and allowable
under State law and regulation.’’
Response: In accordance with the
PACE Protocol, the regulation requires
participation of a physician. Physician
is defined in the Medicare program to
mean a doctor of medicine or
osteopathy as recognized in section
1101(a)(7) of the Act. As a result, there
must a PCP on the IDT. The regulation
does not prevent the participation on
the IDT of NPs or PAs acting in
collaboration with the physician and
within their scope of practice. However,
NPs and PAs may participate on the IDT
in addition to the PCP, but may not
replace the PCP.
We acknowledge the dedicated
service and quality care provided by
NPs and PAs to PACE participants, but
we do not believe that addition of a
specific role description for NPs or PAs
in the regulatory language in § 460.102
would provide any additional flexibility
to the POs in establishing their IDTs.
Comment: We received three
comments related to the requirement for
an RN on the IDT. One commenter
supported the regulation requiring an
RN as opposed to a nurse on the IDT.
Another commenter supported
flexibility depending on the
composition of the team. Another
commenter requested the roles of the NP
and the clinical nurse specialist (CNS)
be consistent with established CMS
rules and regulations.
Response: We believe the term
‘‘registered nurse’’ is a more clear and
definitive title than ‘‘nurse’’ and have
therefore specified that the IDT must
include a registered nurse. We believe
that the IDT membership should
include an RN, but that does not imply
that the PO cannot utilize licensed
practical nurses, NPs, or CNSs in other
direct care positions acting in
collaboration with the physician and
within their scope of practice. This
approach is consistent with established
CMS rules and regulations.
Comment: Several commenters
requested that the requirements for the
social worker be consistent with those
contained in the nursing home
regulations with the additional
requirement that each PO employ or
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contract with at least one Master’s level
social worker (MSW).
One commenter recommended an
alternative to a Master’s degree in social
work. They recommended that social
workers hold a Baccalaureate degree in
social work or in a human services field
and 1 year of supervised social work
experience in a health setting working
directly with individuals.
Response: We agree with the
commenter and note that a
Baccalaureate degree in social work
does not include the training in social
counseling that is required for a
Master’s in social worker. Therefore, to
clarify the position and responsibilities
of the social worker on the IDT, we are
amending § 460.102(b)(3) to require a
MSW be part of the IDT, rather than a
‘‘social worker.’’ In the 1999 interim
final rule, § 460.64(c)(2) listed the
personnel qualification for a social
worker, which included having a
Master’s degree in social work from an
accredited school of social work. In this
final rule, we have removed
§ 460.64(c)(2). We are requiring a MSW
on each IDT to establish the social work
plan of care and to provide counseling
services. The MSW may participate on
several teams, perform assessments,
reassessments, care planning, and
counseling consistent with their
education and training. For consistency
we are also reviewing § 460.104(a)(2)(iii)
and § 460.104(c)(1)(iii), to refer to a
Master’s-level social worker to perform
assessments and reassessments.
Therefore, in § 460.64, we are deleting
the specific educational and experience
qualifications for social workers as all
States require licensure, certification, or
registration of social workers as well as
qualifications for MSWs. The PO may
contract with other MSWs to augment
their staffing levels to ensure all
participants receive the counseling
services provided by MSWs. The PO
may employ or contract with
Baccalaureate social workers to provide
services within their scope of practice.
Comment: A commenter requested
that we clarify the terms ‘‘Personal care
attendant or his or her representative’’
and ‘‘Driver or his or her representative’’
in relation to composition of the IDT.
Response: We expect the driver and
PCA to be members of the team but
understand that a representative may
attend morning meetings. Most POs
conduct morning IDT meetings during
the time when PCAs are actively
engaged in morning caring at the PACE
center or participants’ residences and
drivers are engaged in the transporting
participants to the PACE center.
Therefore, neither the PCA nor the
driver are available to attend these IDT
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meetings. However, we believe these
staff are often in a position to provide
important details about the participants’
physical and emotional condition and
changes in their home environment.
Information from these IDT members
can be relayed through a representative,
such as the PACE center manager, home
care coordinator, transportation
coordinator, RN, social worker, a
supervisor, designated colleague, or
other IDT member. Therefore, we
included representatives of PCAs and
drivers in § 460.102(b).
Comment: We received several
requests to modify the rule to include
the following positions on the IDT:
qualified occupational therapy
assistants (OTAs), Licensed Practical
Nurses (LPNs), certified occupational
therapy assistants (COTAs), and
Baccalaureate-level social workers
(BSWs).
Response: We believe LPNs, OTAs
COTAs, and BSWs, provide dedicated
quality care to PACE participants and
are essential to the operation of POs.
However, as we noted above, our
current regulations provide ample
opportunity for the POs to involve
personnel with these educational
qualifications in providing the best
possible PACE services, without
necessarily including them as part of the
IDT. We do not think revising our
regulation is necessary.
Comment: One commenter
recommended that we include an RT on
the IDT, stating the statute provides
flexibility for the PO to include
additional services.
Response: Composition of the IDT
was based on the Protocol, which did
not include respiratory therapy.
However, our regulations do not prevent
the inclusion of these professionals. The
extent to which POs routinely include
respiratory therapists on their IDT will
be based on their participants’ medical
conditions. The IDT is required to
involve any discipline necessary to treat
the participant’s individual needs,
which includes assessment,
collaboration during the development of
the plan of care, and providing
treatment.
Final rule actions:
In this final rule we are changing the
term ‘‘social worker’’ to ‘‘Master’s-level
social worker’’ consistent with our
changes to § 460.64.
Section 460.104 Participant
Assessment
The information obtained through the
participant assessment is the basis for
the plan of care developed by the IDT.
As such, it is important that the
assessment be as comprehensive as
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possible in order to capture all of the
information necessary for the IDT to
develop a plan of care that will
adequately address all of the
participant’s functional, psychosocial,
and health care needs.
The assessment process begins before
enrollment, as set forth in § 460.152,
when the PO evaluates whether a
potential participant can be cared for
appropriately in the program. Often,
POs present a proposed plan of care to
the potential participant as part of the
enrollment process. The initial
comprehensive assessment must be
completed promptly following
enrollment, but individual team
members’ in-person assessment of the
participant should be scheduled at
appropriate intervals based on the
participant’s level of health. Because the
initial assessments are thorough, this
will ensure that the participant is not
overwhelmed with several team
members conducting assessments at one
time. However, the initial
comprehensive assessment must be
completed quickly so that the plan of
care can be completed and implemented
without delay. This often is
accomplished by the effective date of
enrollment and should never be delayed
more than a few days beyond that date.
With the team concept, the goal is to
obtain input from each discipline, as
well as from the participant, through
comprehensive assessment that
identifies the services necessary to
address the participant’s needs and care
preferences.
Section 460.104(a) requires that as
part of the initial comprehensive
assessment, each of the following
members of the IDT must individually
evaluate the participant in person and
develop a discipline-specific assessment
of the participant’s health and social
status:
• Primary care physician;
• Registered nurse;
• Social worker;
• Physical therapist or occupational
therapist, or both;
• Recreational therapist or activity
coordinator;
• Dietitian; and
• Home care coordinator.
We believe the specified IDT members
represent the core disciplines needed to
determine the specific treatment and
psychosocial development needs of the
participants. At the recommendation of
individual team members, other
professional disciplines (for example,
speech-language pathologists, dentists,
or audiologists) may participate in the
initial comprehensive assessment if the
participant’s needs warrant their
inclusion.
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In the 1999 interim final rule, we
stated that we were in the preliminary
stages of developing a standardized core
assessment instrument, the COCOA–B,
to be used by POs for outcome-based
continuous quality improvement. Until
such time as this instrument was
completed, we specified in
§ 460.104(a)(4) that the participant’s
assessment must include, at a
minimum, the following information:
• Physical and cognitive function and
ability;
• Medication use;
• Participant and caregiver
preferences for treatment;
• Socialization and availability of
family support;
• Current health status and treatment
needs;
• Nutritional status;
• Home environment, including
home access and egress;
• Participant behavior;
• Psychosocial status;
• Medical and dental status; and
• Participant language.
We believed that this information
would provide a basic framework from
which a comprehensive plan of care
could be developed, would be
appropriate for every participant, and
would ensure that the plan of care
focused on the participant’s medical,
psychosocial, and functional needs.
However, this list represented the
minimum information to be included in
the comprehensive assessment, and the
PO was encouraged to include other
assessment items as necessary.
Although a core assessment
instrument has been developed, since
the publication of the 1999 interim final
rule, our experience with the PACE
program has led us to having some
misgivings about its long term
application. Given the need for
flexibility for POs, we are concerned
that specifically mandated measures
may compromise the discretion of POs
to use other assessment tools that may
be more appropriate for their settings.
Therefore, we are not inclined to
replace the information requirements
contained in § 460.104(a)(4) with a
specific standardized core assessment
instrument. In time, we expect that POs
will become more familiar with using
the quality assessment and performance
indicators that are contained in
§ 460.134 (physiological well being,
functional status, cognitive ability,
social/behavioral functioning, and
quality of life) as a framework for
participant assessments. At this time,
we are finalizing the information listed
in § 460.104(a)(4) as the required
information POs must obtain as part of
a comprehensive assessment.
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The Protocol requires that the
discipline-specific plans be
consolidated into a single plan of care
for the participant. The development of
the plan of care must occur through
discussion and consensus of the entire
IDT. We established this requirement in
§ 460.104(b) by stating that the
discussion must take place during team
meetings, in order to facilitate group
discussion of the plan of care and
ensure that all members of the team are
actively involved in the decisionmaking process, and that the plan of
care must be completed promptly.
In developing the plan of care, the
PACE IDT is also required by
§ 460.104(b) to inform female
participants that they are entitled to
choose a women’s health specialist from
the network of PACE providers. We
have included this requirement to
ensure compliance with the Consumer’s
Bill of Rights and Responsibilities
(CBRR), as explained in detail in the
preamble of the 1999 interim final rule.
Reassessments are necessary to
provide information to adjust
participants’ plans of care. Periodic
reassessments ensure the continued
accuracy and effectiveness of the
participant’s plan of care. Consistent
with the Protocol, we require in
paragraph (c) that the following
members of the IDT conduct an inperson reassessment on at least a semiannual basis:
• Primary care physician;
• Registered nurse;
• Social worker;
• Recreational therapist or activity
coordinator; and
• Other team members actively
involved in the development or
implementation of the participant’s plan
of care, for example, home care
coordinator, physical therapist,
occupational therapist, or dietitian.
The primary care physician,
registered nurse, social worker, and
recreational therapist/activity
coordinator are required to perform
assessments at least semiannually as
they are the most critical in terms of
defining outcomes of care. Other team
members actively involved in the
participant’s plan of care must also
reassess semiannually, as they have an
impact on the care the participant is
receiving. However, if the participant is
not receiving certain services (such as
home care, physical therapy,
occupational therapy, dietitian
services), these members of the team
would not be required to conduct a
semi-annual assessment for that
participant.
Consistent with the Protocol, we
require the following members of the
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71289
IDT to conduct an in-person
reassessment on at least an annual basis:
• Physical therapist and/or
occupational therapist;
• Dietitian; and
• Home care coordinator.
It is important for the IDT to monitor
and respond to any changes in a
participant’s condition or family
situation or any concerns raised by the
participant or his or her designated
representative. The Protocol requires
that the participant be reassessed by the
team or by selected members of the team
to develop a new plan of care when the
health status or psychosocial situation
of a participant changes. We believe that
all members of the IDT that are required
to perform the initial comprehensive
assessment should reassess the
participant because if fewer members
participate in this reassessment, a
critical component of a participant’s
care might be overlooked.
In addition, paragraph (c)(3) requires
that if a participant’s health or
psychosocial status has changed or if a
participant (or his or her designated
representative) believes that a particular
service needs to be initiated, continued,
or eliminated, the appropriate IDT
members must reassess the participant.
The purpose of this reassessment is to
evaluate whether it is necessary to
increase, continue, reduce, or terminate
particular services and whether a
different course of treatment is needed.
A complete reassessment should ensure
that the participant is receiving a
continuing program of care that meets
his or her current needs. Requiring a
reassessment based on the concerns of
the participant emphasizes the active
role the participant plays in the
assessment process and development of
his or her plan of care. The participant’s
adherence to the plan is critical to the
successful delivery of services.
Therefore, permitting the participant (or
designated representative) to trigger a
reassessment gives participants the
opportunity to express any
dissatisfaction with the manner in
which care or services are furnished.
We believe the requirements in
§ 460.104(c)(3) are appropriate, but in
this final rule, we wish to clarify that
not all changes in health or
psychosocial status require
reassessment by the entire IDT. We are
allowing the PO the flexibility to
determine the appropriate staff to
reassess changes that are not significant.
We continue to believe that significant
changes in health or psychosocial status
require the in-person reassessment by
the IDT members identified in
§ 460.104(a)(2).
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Section 460.104(c)(3) also requires the
PO to have explicit procedures for
timely resolution of requests from
participants (or their authorized
representatives) to initiate, continue, or
terminate a particular service. Unless an
extension is granted, the IDT must
notify the participant (or designated
representative) of its decision to
approve or deny the request as
expeditiously as the participant’s
condition requires, but no later than 72
hours after the IDT receives the request.
We considered establishing both a
standard process and an expedited
process for responding to participant
requests; however, because of the frailty
of this population, we concluded that
every request is urgent and requires a
quick response. We want to ensure that
a participant’s health is not adversely
affected due to a delay in reassessing the
participant’s condition. The goal of the
program is to maximize the participant’s
functioning, and a quick response is
meant to ensure that all factors are
evaluated, all necessary services are
being furnished, and participant health
is not compromised. A timely
notification also allows participants
adequate time to consider appeal rights,
if necessary, without compromising
their health.
The IDT may extend the 72-hour
timeframe by no more than 5 additional
days if the participant or designated
representative requests the extension, or
if the team documents its need for
additional information and how the
delay is in the interest of the
participant. An extension may be
warranted because not all of the
appropriate members of the IDT may
always be able to meet with the
participant, conduct a disciplinespecific reassessment, discuss the
results of the reassessment with the
entire IDT, and develop a response to
the request within 72 hours. The PO
retains the flexibility to determine the
most appropriate manner in which to
provide notification to the participant
(or designated representative).
If, based on the reassessment, the IDT
decides to deny the participant’s
request, the denial must be explained to
the participant (or designated
representative) orally and in writing.
The PO must provide the specific
reasons for the denial in understandable
language.
If the participant (or designated
representative) is dissatisfied with the
outcome of the reassessment, the
participant may appeal the decision in
accordance with. § 460.122.
Specifically, the PO must: (1) Inform the
participant or designated representative
of his or her right to appeal the decision;
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(2) describe both the standard and
expedited appeals processes, including
the right to and conditions for obtaining
an expedited appeal of a denial of
services; and (3) describe the right to
and conditions for continuation of
contested services through the period of
the appeal.
If the IDT fails to provide the
participant with timely notice of the
resolution of the request for
reassessment or does not furnish the
services required by the revised plan of
care, this failure constitutes an adverse
decision, and the participant’s request
must be automatically processed as an
appeal by the PO in accordance with
§ 460.122.
Team members who reassess a
participant must reevaluate the plan of
care. Any changes in the plan of care
must be discussed and approved by the
IDT and the participant (or designated
representative). The plan of care reflects
the team’s and participant’s goals for the
participant’s care. Obtaining the
participant’s approval of the proposed
plan of care is important to the
successful delivery of services and the
participant’s adherence to the plan.
In addition, we also require that any
services included in the revised plan of
care as a result of a reassessment must
be furnished to the participant as
expeditiously as the participant’s health
condition requires. It is critical that care
not be delayed and that the participant
receive comprehensive care that
maintains his or her functional status.
Because we recognize that some changes
in the participant’s plan of care (for
example, installing a wheelchair ramp
at the participant’s home) may require
more time to accomplish, we chose not
to specify a timeframe for delivering
services. However, we solicited
comments on the necessity of requiring
a specific timeframe. Whenever a
participant assessment or reassessment
occurs, the information must be
documented in the participant’s medical
record.
Comment: Two commenters requested
confirmation that the requirements for
the initial comprehensive assessment in
§ 460.104(a) were not intended to
govern the practice of assessment before
enrollment or to prescribe which IDT
members must conduct assessments
before enrollment for purposes of
determining whether the individual’s
needs can safely be met through the
PACE program. One commenter
requested clarification that the
regulation requires that a complete
assessment by the full team take place
after enrollment. This commenter also
asked which members of the team must
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have conducted assessments before
enrollment.
Response: The assessment process
begins before enrollment when the PO
evaluates a potential participant to
determine if they can be cared for
appropriately in the community by the
PACE program. We do not dictate the
disciplines that must perform this
assessment; we leave that to the
discretion of the PO. The remainder of
the initial comprehensive assessment
can be performed before the enrollment
agreement is signed or the PO can
decide to wait until after the enrollment
agreement is signed. The only
requirement is that the assessment be
completed as soon as possible after
enrollment so the plan of care can be
implemented after the effective date of
enrollment with as little delay as
possible.
As specified in § 460.104(a)(2), the
initial comprehensive assessment must
be performed by the following
disciplines:
• Primary care physician.
• Registered nurse.
• Social worker.
• Physical therapist.
• Occupational therapist.
• Recreational therapist or activity
coordinator.
• Dietitian.
• Home care coordinator, and any
other professional discipline the IDT
recommends be included in the
comprehensive assessment process.
We believe these requirements reflect
the current intake, assessment, and
enrollment practices of POs. In the
discussion regarding 460.102, we
clarified that a MSW is a required
discipline on the IDT. In order to be
consistent with 460.102, we are
amending 460.104(a)(2)(iii) and
460.104(c)(1)(iii) to clarify that a MSW
performs assessments and
reassessments.
Comment: One commenter supported
the assessment and reassessment
requirements but proposed a
modification to § 460.104(a)(2)(i) and
§ 460.104(c)(1)(i) by adding ‘‘or a nurse
practitioner/physician assistant working
in collaboration with a PACE PCP, as
reasonable, appropriate, and allowable
under State law and regulation.’’
Response: We believe that the
physician should perform the initial
comprehensive assessment and
semiannual reassessments, because
these assessments are the foundation of
the participant’s plan of care. The NP
role is an adjunct position, supportive of
the physician when conducted within
the NP’s scope of practice and as
allowable under State law. Therefore,
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we are not modifying the regulatory
language.
Comment: One commenter requested
the requirements in § 460.104(a)(2)(iv)
and § 460.104(c)(2)(i) which state,
‘‘Physical therapist or occupational
therapist or both,’’ be changed to
designate these disciplines into separate
sections. The commenter pointed out
that these disciplines are not
interchangeable and both OTs and PTs
should be required to participate in the
initial comprehensive assessment and
annual re-assessment.
Response: After reviewing the
comments, we agree that PTs and OTs
both needed to participate in the initial
assessment and annual reassessments.
Therefore, we are revising
§ 460.104(a)(2)(iv) and § 460.104(c)(2)(i)
to require a PT and an OT to perform
initial comprehensive assessments and
the annual reassessments.
Comment: Two commenters requested
clarification on the delivery of
gynecological (GYN) services. One
commenter asked whether the PO could
limit GYN services to providers in their
network and, if so, whether there was an
assumption that the PO must have more
than one GYN specialist under contract.
The other commenter requested
clarification of which health
professionals would meet our definition
of ‘‘qualified specialist for women’s
health services.’’ They questioned
whether PCPs would be acceptable due
to the time commitment required by the
geriatric and cognitive deficits of many
participants. The commenter questioned
whether adequate GYN services would
be available to PACE participants with
contracted specialists and
recommended the elimination of the
regulatory requirement.
Response: We first want to clarify that
the PO must provide access to all
specialties within its network and
participants are required to receive all
services through the PO. The CBRR
guarantees participants the choice of
providers as well as the right of female
participants to choose a qualified
specialist in woman’s health. Therefore,
we expect that when possible the PO
will contract with more than one
provider of gynecological services.
In response to whether the PCP is a
qualified specialist for women’s health
services, a PCP is qualified to perform
primary care including basic GYN
services, but the PCP is not a ‘‘qualified
specialist for women’s health services.’’
Although female participants may
choose their PCP for basic GYN services,
if a participant requests a GYN
specialist or the participant requires
more complex GYN services, the
participant must be provided a GYN
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specialist and, when possible, be
provided a choice of GYN specialists.
Accordingly, we are retaining the
requirement to provide participants a
choice to use a woman’s health
specialist, consistent with the CBRR
protections we adopted in the 1999
interim final rule.
Comment: The majority of
commenters on this section disagreed
with the regulatory language related to
how to accomplish, when to perform,
and who must conduct the periodic
reassessments required by § 460.104(c).
Recommendations ranged from deleting
various requirements to requests to
provide POs the flexibility over the
timing and scope of reassessments.
Commenters also provided proposed
language changes, including some that
are consistent with the Protocol.
Several commenters requested
clarification of whether all team
members must perform reassessments or
whether only relevant team members
may perform reassessments.
Response: In response to the
numerous comments related to the
reassessment requirements, we want to
confirm that we believe that the
disciplines designated in the 1999
interim final rule at § 460.104(c) are the
minimum disciplines required to
perform reassessments. We also expect
that, should the results of the
reassessments raise further issues
related to other disciplines,
reassessments by additional disciplines
must be conducted and included in the
development of the comprehensive plan
of care.
In contrast, the initial comprehensive
assessment must be conducted by those
disciplines listed in § 460.104(a)(2), and
any other professional disciplines
recommended by the IDT. The results of
the discipline specific assessments must
be consolidated into a single
comprehensive plan of care.
Again as specified in our regulation,
periodic reassessments must be
conducted as follows;
• At least semi-annually, and more
frequently if the participant’s condition
dictates, by the PCP, RN, MSW,
recreational therapist or activity
coordinator, and other appropriate
members of the IDT that are actively
engaged in the development or
implementation of the participant’s plan
of care.
• At least annually the PT, OT,
dietitian, and home care coordinator
must conduct in-person reassessments.
Comment: Numerous commenters
remarked on the provision requiring
reassessment based on change in
participant status or at the request of the
participant or his or her designated
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representative. Several commenters
suggested the reassessments initiated by
the PO based on changes in health
status be differentiated from those
requested by the participant.
Many commenters suggested that the
requirement that a formal reassessment
be conducted based on a change in
participant health status be limited to a
‘‘significant change.’’ These commenters
also suggested including a definition
more consistent with the definition
contained in nursing home regulations
where ‘‘a ‘‘significant change’’ means ‘‘a
major decline or improvement in the
participant’s status that will not
normally resolve itself without further
intervention by staff or by implementing
standard disease related clinical
interventions, that has an impact on
more than one area of the participant’s
health status, and requires an IDT
review or revision of the care plan or
both.’’ Another commenter
recommended that we provide POs the
same discretion as the nursing home
regulations afford nursing homes, to
determine whether and to what extent a
reassessment or a change in the plan of
care, or both, are necessary. Other
commenters recommended that if a nonsignificant change occurs, the
reassessment may be conducted by the
discipline impacted.
One commenter recommended that
this requirement be eliminated,
particularly when there is agreement
between the IDT and the participant or
his or her designated representative.
One commenter suggested that we
require the PO to have a defined process
for responding to participant requests,
which includes assigning appropriate
team members to the reassessment.
Response: Due to the fragility of the
PACE population, we do not believe it
would be prudent to restrict the
requirement at § 460.104(c)(3) by
limiting reassessments to significant
changes in participant health status. The
philosophy of PACE requires the staff to
be cognizant of any and all changes in
participant health status so that they can
take a proactive approach to the care of
this frail and vulnerable population and
prevent development of a major
problem. We believe the suggested
changes would compromise the
integrity of the PACE philosophy.
Moreover, individuals that do not
participate in the PACE program and
reside in a NF will generally be less
independent and mobile. In addition, as
they reside in a more restricted
environment under constant observation
by staff, residents of NFs need less
formally defined IDT reassessment
requirements. These individuals do not
require evaluation of home health or
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transportation issues and generally
receive more limited PT and OT
services than community dwelling
PACE participants. For these reasons,
we believe that the requests for
consistency with NF requirements is
inappropriate.
PACE is based on the collaborative
relationship between the participant
and the PO. We believe it is in the best
interest of both the participant and the
PO to conduct a reassessment when
there is a request for a specific service
regardless of whether or not the
participant and the PO agree. The
reassessment might uncover other issues
not previously detected.
In response to comments, we are
revising § 460.104(c)(3) by renaming
paragraph (c)(3) as paragraph (d)
Unscheduled reassessments. We are
separating the requirements for
reassessments based on a change in
participant status in paragraph (d)(1)
from those performed at the request of
the participant or designated
representative in paragraph (d)(2). We
are amending the requirements to
require the IDT members listed in
paragraph (a)(2) to perform in-person
reassessments for change in participant
status while permitting the IDT the
flexibility to determine the appropriate
IDT members when the assessment is
performed at the request of a participant
or his or her representative.
Comment: There was strong
disagreement by one commenter
regarding the PO’s responsibility to
inform participants about the appeal
process if they are dissatisfied with a
determination. The commenter stated
the PO should provide appeal
information with all written denials,
reductions, and terminations of services
or changes in the plan of care.
Response: The requirement for
written notification of the PO’s appeal
process is discussed in § 460.122 under
Subpart G, Participant rights. This
section states, among other things, that
participants are provided with written
materials on the appeal process upon
enrollment and annually thereafter and
whenever there is a denial of a request
for services. Denial of services includes
denial, continuation, or termination of a
requested service. The provisions for
reassessment at the request of a
participant was intended to serve as the
first stage of the appeals process.
Comment: In the 1999 interim final
rule, we solicited comments on whether
to impose a timeframe under which POs
must initiate changes in services after a
revision to a participant’s plan of care.
Comments varied and included the
following, while some commenters
agreed with the existing requirement
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that services be furnished to the
participant as expeditiously as the
participant’s health condition requires;
others indicated that the timeframe
should be left to the discretion of the
PO. Those commenters stated that
specifying a timeframe for service
delivery merely adds a layer of
regulation and oversight that in all
likelihood will not be necessary. Of the
comments supporting a specific
timeframe, some commenters urged us
to set a maximum timeframe of no more
than 5 days for initiating service
delivery following an approved change
in the plan of care plan and permit the
timeframe to be waived in specific
situations. Other commenters
recommended that any individualized
timeframes be specified in the
participant’s plan of care.
Response: In response to the varied
and different comments received in
response to our solicitation for comment
on timeframes for delivering services,
we believe further consideration of this
issue is needed before adopting a
specific timeframe. Accordingly, we are
retaining the requirement as published
in the 1999 interim final rule which
requires the PO to implement changes
in a participant’s plan of care
expeditiously as the participant’s health
condition requires.
Final rule actions:
In this final rule, we are:
• Amending § 460.104(a)(2)(iv) and
§ 460.104(c)(2)(i) to require that both the
PT and OT perform the initial
comprehensive assessment and annual
reassessments.
• Amending § 460.104(a)(2)(iii) and
460.104(c)(1)(iii) changing social worker
to Master’s-level social worker.
• Redesignating paragraph (c)(3) as
paragraph (d) titled ‘‘Unscheduled
reassessments’’ to permit the IDT the
discretion to determine the disciplines
necessary to perform reassessments that
are requested by a participant or his or
her representative.
Section 460.106 Plan of Care
Based on Part IV, section B of the
Protocol, we developed requirements for
the participant’s plan of care. In
§ 460.106(a), we require that the IDT
promptly develop a comprehensive plan
of care that specifies all care needed to
meet the participant’s medical, physical,
emotional, and social needs, as
identified in the initial comprehensive
assessment. As required by paragraph
(b), the plan of care must identify
measurable outcomes to be achieved
and must be developed in collaboration
with the participant and his or her
caregiver. The specified outcomes need
not be discipline-specific. Instead, these
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are team goals for the participant’s care.
Involving the participant in the plan of
care is important to the successful
delivery of services and the participant’s
adherence to the plan.
In paragraph (c), we require the team
to implement, coordinate, and monitor
the plan of care by providing services
directly and by supervising the delivery
of services furnished by contract
providers. The participant’s health and
psychosocial status, as well as the
effectiveness of the plan of care, must be
monitored continuously throughout the
provision of services, informal
observation, input from participants and
caregivers, and communications among
members of the IDT and other providers.
In paragraph (d), we require that, on
at least a semiannual basis, the IDT
must reevaluate the participant’s plan of
care, including the defined outcomes,
and make changes as necessary.
Semiannual review of the
participant’s plan of care ensures that
the needs of the participant are being
met. It allows the team to determine
whether the participant’s level of health
has changed enough to warrant a change
in the level of services or even the
setting in which care is provided.
In paragraph (e), we require that
participant plans of care be developed,
reviewed, and reevaluated in
collaboration with the participants or
caregivers. The purpose of participant/
caregiver involvement is to assure that
they approve of the care plan and that
participant concerns are addressed. We
give POs the flexibility to determine
how often care plans should be
reviewed with the participant.
In paragraph (f), we require that the
participant’s plan of care and any
changes in the plan must be
documented in the participant’s medical
record.
Comment: We received several
comments related to participant
involvement in their plan of care. One
commenter stated that the participant
should always be included in the
development of the plan of care to the
extent possible and desired, but that use
of the term ‘‘or’’ in ‘‘participant or
caregiver’’ suggests that the team may
elect not to involve the participant in
the development of his or her plan of
care.
Another commenter suggested we
include a provision to provide for a
more negotiated plan of care process
incorporating discussion with the
participant as part of the process.
Two respondents suggested that the
participant and/or his or her
representative be given the opportunity
to review the plan of care at the time of
the official review (semiannually), when
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the plan requires significant revision
and upon a request of the participant.
Response: It is our expectation that
the IDT will include the participant in
the plan of care development when
possible and include the participant’s
representative when it is not
appropriate to include the participant or
at the instruction of the participant.
We believe that the current
requirements in § 460.106 provide
sufficiently for the inclusion of the
participant, or the participant’s
representative, in the plan of care
development.
Comment: One commenter requested
we provide some samples of what CMS
considers measurable outcomes that
could be included in the plan of care.
Response: Some examples of
measurable outcome measures that
would be specific to an individual plan
of care include the following:
• Participant will receive yearly flu
shot.
• Participant will gain and maintain 1
pound each 2 week period until weight
achieves 100 pounds.
• Participant will be instructed in
blood sugar testing. Within 1 week, the
participant will able to explain and
demonstrate the use of the glucometer
and recording of the results.
Final rule actions:
This final rule will finalize § 460.106
as published in the 1999 interim final
rule.
Subpart G—Participant Rights
The purpose of subpart G is to
establish requirements for patient rights
and protections that POs must include
in their program agreements and
provide to PACE participants.
In accordance with sections
1894(b)(2)(B) and 1934(b)(2)(B) of the
Act, the PACE program agreement
requires the PO to have in effect,
‘‘written safeguards of the rights of
enrolled participants (including a
patient bill of rights and procedures for
grievances and appeals) in accordance
with regulations and with other
requirements of this title and Federal
and State law that are designed for the
protection of patients.’’ In addition,
sections 1894(f)(3) and 1934(f)(3) of the
Act allow CMS the discretion to apply
the requirements of Part C of title XVIII
and sections 1903(m) of the Act and
1932 of the Act relating to the protection
of beneficiaries and program integrity as
would apply to M+C (now MA)
organizations under Part C and to
Medicaid managed care organizations
under prepaid capitation agreements
under section 1903(m) of the Act.
Moreover, sections 1894(f)(2) and
1934(f)(2) of the Act require us to
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incorporate the requirements in the
Protocol which includes a patient bill of
rights.
In addition, we made every effort to
assure that the rights and protections
established in the PACE program
agreement are in substantial compliance
with the Presidential Advisory
Commission’s (The Commission)
Consumer Bill of Rights and
Responsibilities (CBRR), which
appeared as an addendum to The
Commission’s Final Report to the
President, entitled ‘‘Quality First: Better
Health Care for All Americans’’ (March
1998). The President issued an
Executive Memorandum to the
Secretary of the Department of Health
and Human Services dated February 20,
1998, which required that, by December
31, 1999, Medicare and Medicaid health
care programs be brought into
substantial compliance with the CBRR.
The PACE program is included within
that framework.
As we explained in the 1999 interim
final rule, in considering how to apply
these patient protections, the statute
requires that we take into account the
differences between the populations
served and benefits provided under
PACE, MA, and Medicaid managed care.
We believe that the PACE program is
unique in its approach to meeting the
needs of the frail elderly. Unlike most
managed care organizations which are
responsible for meeting health care
needs alone, the PACE program is an
integrated partnership between the
individual, the community, and the PO,
which is dedicated to providing allinclusive care to meet all medical and
social needs to enable the participant to
remain in the community.
We believe it is important to establish
participant rights that reflect the
differences in the PACE delivery
approach from that of other managed
care systems. For example, since PACE
participants receive services most days
of the week, either at the PACE center
or through home visits, POs are able to
monitor changes in a participant’s
medical condition and social service
needs on a daily basis. When PACE
participants are referred to contracted
specialists, in most cases, the PO makes
the appointment, provides
transportation, and often provides an
aide or other staff member to
accompany the participant. While
managed care organizations may
provide this level of care management to
some enrollees, POs do so routinely for
their entire participant census. Also,
while managed care organizations
furnish a selected array of medical
services, they do not furnish allinclusive care, including social and
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71293
recreational services intended to
enhance participants’ quality of life.
To reiterate the philosophy set forth
in the Protocol, the PO furnishes
comprehensive services designed to: (1)
Enhance the quality of life and
autonomy for frail, older adults; (2)
maximize dignity and respect of older
adults; (3) enable frail, older adults to
live in their homes and in the
community as long as medically and
socially feasible; and (4) preserve and
support the older adult’s family unit.
The bill of rights for PACE participants
must complement and maintain this
philosophy. In the 1999 interim final
rule, we relied on the Protocol and
incorporated the basic rights that it
identifies. However, we were also
guided by the M+C regulations in effect
at that time and by the CBRR.
The statute also directs us to consider
State law. We interpreted this to mean
that a PO’s participant bill of rights may
include additional rights and
protections as required by State or local
laws and regulations or ethical
considerations of particular concern, but
only if these additions or modifications
provide stronger rights and protections
than those established in the 1999
interim final rule. Consistent with the
Protocol and the CBRR, we included a
provision allowing participants to
choose to be represented by family
members, caregivers, or other
representatives. We intend that a
participant may designate a
representative to exercise any or all of
the rights to which the participant is
entitled.
In addition, we require, as did the
Protocol, the PO to provide
encouragement and assistance to
participants in understanding and
exercising their rights and in
recommending changes in PACE
policies and services.
In the discussion on consultations
with the State Administration on Aging
in section I.B.2.c. of this final rule, we
referred to the State Long Term Care
Ombudsman Programs. These State
programs promote and monitor the
quality of care in nursing homes,
including identifying and resolving
complaints, making regular visits to
nursing homes, and generally,
improving the quality of care and
quality of life of nursing home residents.
The role of the ombudsman is to engage
in a variety of activities designed to
encompass both active advocacy and
representation of residents’ interests. In
the 1999 interim final rule, we
specifically requested public comment
on whether the ombudsman program
could play a role in consumer assistance
to potential PACE participants, as well
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as to those who have disenrolled and
need assistance in organizing their care.
With regard to PACE participants, we
were also interested in receiving public
input as to whether an ombudsman
could provide one-on-one consumer
assistance to PACE participants and
their caregivers to exercise their rights
and work effectively with the IDT.
We received a very large number of
comments related to participant rights.
Comment: We received 10 comments
responding to our request for input
regarding whether to require the use of
the State Ombudsman Programs as
advocates for PACE participants,
prospective participants, and
disenrolled PACE participants, and to
monitor the quality of care provided to
PACE participants. The comments
related to this request varied. Some
commenters recommended that the
State Ombudsman Program be extended
to cover PACE participants as a natural
and appropriate expansion of the
ombudsman program. However, the
majority of commenters recommended
leaving the option to State discretion
rather than mandating it in regulation.
The primary concern was the limited
resources available to State’s
ombudsman programs. Commenters
recommended that should the
ombudsman role be expanded to
include PACE, CMS should provide the
appropriate funding. Other commenters
indicated concerns related to funding
for training and funding for pilot
programs to test the efficacy of the
ombudsman program in relation to
PACE.
Response: We agree with the majority
of commenters who recommended that
CMS not mandate the use of the State
Ombudsman Program for PACE. We
acknowledge the limited resources
available to the ombudsman program
and agree that utilization of these
resources is best left to the States’
discretion. Additionally, our experience
with the program to date indicates that
the PACE grievance and appeal
processes are working effectively to
resolve participant concerns. We,
therefore, are not revising our
regulations at subpart G to mandate the
use of the State Ombudsman Program
for PACE.
Section 460.110 Bill of Rights
In § 460.110, we require a PO to have
a written participant bill of rights that
is designed to protect and promote the
rights of each participant. The
organization is required to inform
participants upon enrollment, in
writing, of their rights and
responsibilities, and all rules and
regulations governing participation in
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PACE. In addition, the organization
must protect participants’ rights and
provide for the exercise of those rights.
Comment: Numerous commenters
supported the requirement for a written
participant bill of rights, and rights
published in the 1999 interim final rule.
Response: We appreciate the
commenters’ support of the participant
bill of rights, as we believe in the
importance of participant rights and the
protection they provide participants.
Final rule actions:
This final rule will finalize § 460.110
as published in the 1999 interim final
rule.
Section 460.112 Specific Rights to
Which a Participant Is Entitled
Section 460.112(a) Respect and
Nondiscrimination
Right #1—
Each participant has the right to
considerate, respectful care from all
PACE employees and contractors at all
times and under all circumstances. Each
participant has the right not to be
discriminated against in the delivery of
required PACE services based on race,
ethnicity, national origin, religion, sex,
age, mental or physical disability, or
source of payment.
The individual’s right to respect and
nondiscrimination is embedded in the
basic philosophy of the PACE program.
In keeping with the PACE model, we
recognize the participant’s right to
receive comprehensive care in a safe
and clean environment and in an
accessible manner. The Protocol states
that a PACE participant must receive
treatment and rehabilitative services.
We expanded this requirement to state
that the participant has a right to receive
comprehensive health care.
The Protocol stipulates that the
participant has the right to have dignity,
privacy, and humane care. We require
the PO to treat the participant with
dignity and respect, to afford the
participant privacy and confidentiality
in all aspects of care, and to provide
humane care. The PO must assure that
a participant’s dignity and privacy are
respected not only in its own facilities
but also in affiliated or contract
providers. Staff should be instructed
that any discussions with participants
regarding treatment, the participant care
plan, and medical conditions should be
held in private and kept confidential.
While recognizing the participant’s right
to privacy and confidentiality, we do
not advocate physical barriers because
participants should be in the view of the
staff at all times to ensure safety.
However, in situations where there is
participant body exposure during
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treatment, the staff should be instructed
to provide temporary screens or
curtains.
We adopted from the Protocol the
right to be free from harm, including
physical or mental abuse, neglect,
corporal punishment, involuntary
seclusion, excessive medication, and
any physical or chemical restraints
imposed for purposes of discipline or
convenience and not required to treat
the participant’s medical symptoms.
The use of restraints must be based on
the assessed needs of the patient, be
monitored and reassessed appropriately,
and be ordered for a defined and limited
period of time. The least restrictive and
most effective method available must be
utilized and it must conform to the
patient’s plan of care. Restraints may
only be used as a last resort and must
be removed or ended at the earliest
possible time. We do not believe that
restraints of any kind should ever be
used as a preferred approach to care and
we expect PACE organizations to ensure
that their programs are ‘‘restraint free’’
to the greatest extent possible. Specific
requirements regarding the use of
restraint are established in § 460.114.
We adopted the rights established in
the Protocol to encourage and assist the
participant to exercise his or her rights,
including the Medicare and Medicaid
appeals processes as well as civil and
legal rights. Participants are encouraged
and assisted in recommending changes
to PO policies and services. We also
maintained the right to have reasonable
access to a telephone. However, we
altered the right established in the
Protocol not to be required to perform
services for the organization unless the
services are included for therapeutic
purposes in the plan of care. As we
explained in the 1999 interim final rule,
we do not believe that a therapeutic
program should be tied to performing
services for the PO.
The CBRR specifies that organizations
should not discriminate on the basis of
race, ethnicity, national origin, religion,
sex, age, mental or physical disability,
or source of payment. POs are required
to comply with all Federal, State, and
local laws, including discrimination
statutes with regard to marketing,
enrollment, and provision of services.
However, we recognize that, with regard
to health status considerations, POs are
required as part of the intake process to
assess whether a potential participant is
appropriate for PACE, that is, meets the
State’s nursing facility eligibility
standard and can be safely cared for in
the community. Meeting required
certification standards within the PACE
context is not deemed a violation of
antidiscrimination laws. However, in
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order to ensure that the qualification
decision is free from other, illegal forms
of discrimination, we require POs to
retain information on individuals who
are assessed but, for whatever reason,
are not enrolled.
Comment: One commenter requested
that we broaden the list of demographic
categories under which the PO cannot
discriminate against a PACE participant
to specifically include sexual
orientation.
Response: We agree with the
commenter that the list of demographic
categories under which the PO cannot
discriminate against a PACE participant
should be broadened to specifically
include sexual orientation. As discussed
in § 460.98(b)(3), we do not believe
anyone should be denied enrollment in
PACE because of discrimination of any
kind. Therefore, in this final rule we are
amending the antidiscrimination
requirement in § 460.112(a) to include
sexual orientation.
Comment: Several commenters asked
to what extent the PO is responsible for
meeting the following assurances for an
enrollee at home:
• Receiving health care in a safe and
clean environment and in an accessible
manner; and
• To be afforded privacy; to be free
from harm, including physical or mental
abuse, neglect, punishment, involuntary
seclusion, excessive medication, and
any physical or chemical restraints
imposed for purposes of discipline or
convenience and not required to treat
the participant’s medical symptoms.
Response: In accordance with section
1894(f)(2)(B)(v) of the Act, we may not
grant a waiver of the requirement that
the PO is at full financial risk and is
responsible for the health and safety of
the enrolled participants. In accordance
with § 460.180(b), the monthly
capitation amount is payment in full
regardless of a change in health status,
and a PO must not seek additional
payment except for the limited
exceptions specified in § 460.180(b)(7).
We expect that locations which furnish
medical care to maintain a standard of
cleanliness and safety (for example, no
bodily fluids on the floors, no broken
plumbing, no exposed wires or broken
windows). This requirement was
specifically aimed at the facilities
providing PACE services. However,
should the IDT determine and include
in the participant’s plan of care that
assistance is required in the home, then
home care would become a required
service, subject to the safety and
cleanliness requirements of § 460.112.
With regard to privacy, consistent with
standards of practice, we expect that PO
staff and contractors to furnish services
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in the home in a manner that respects
the participant’s privacy.
The requirement to be free from harm
relates primarily to the behavior of and
treatment by the PACE staff and
contractors to the participant. However,
if PACE staff or contractors identify that
the participant is being abused or
harmed by a family member or other
caregiver, they are obligated to report
this abuse to the appropriate authorities,
and if acceptable to the participant, may
assist the participant in acquiring new
living accommodations, or otherwise
resolving the abusive situation.
Comment: Another commenter asked
if the right to reasonable access to a
telephone means the PO is financially
responsible for a participant’s personal
telephone bills.
Response: This requirement was not
intended to make the PO financially
responsible for the participant’s
personal telephone bill. Should the IDT
determine a telephone is necessary for
the health and safety of a participant
and includes it in the participant’s plan
of care, then a telephone would become
a required service and the PO would be
financially responsible. In this situation,
we recommend the PO investigate
special telephone plans available in its
area that provide only emergency
service for those individuals with
medical conditions that require the
person to have telephone access. In
addition, participants should have
reasonable access to a telephone at the
PACE center that can be used for local
calls.
Section 460.112(b) Information
Disclosure
Right #2—
Each PACE participant has the right to
receive accurate, easily understood
information and to receive assistance in
making informed health care decisions.
As we explained in the 1999 interim
final rule, in order for consumers to
make rational decisions, they need
accurate, reliable information that will
allow them to comprehensively assess
differences in their health care options,
including information critical to their
initial decision to enroll in PACE and
whether to remain in PACE. The CBRR
provides for comprehensive information
to be provided to consumers in three
basic categories: health plan
information; health professional
information; and health care facilities.
Topics addressed include benefits, costsharing, dispute resolution, consumer
satisfaction and plan performance
information, network characteristics,
care management information, corporate
organization, etc. The CBRR indicates
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that certain information should be
provided routinely with the remaining
information available upon request.
Information that is provided to
potential enrollees is addressed in more
detail in the sections on marketing
(§ 460.82) and enrollment (§ 460.154).
With regard to participant rights, we
linked the right to information
disclosure to the information that is
included in the enrollment agreement.
The PO must explain the enrollment
agreement in a manner that the
participant is capable of understanding
in order to ensure that all participants
fully comprehend their rights and
responsibilities from the beginning of
their relationship with the PO.
Among the items in the enrollment
agreement are an acknowledgment that
the participant understands that the PO
is the participant’s sole service provider;
a description of PACE services available
and how services are obtained from the
PO; the procedures for obtaining
emergency and urgently needed out-ofnetwork services; information on the
grievance and appeals processes;
conditions for disenrollment;
description of participant premiums, if
any, and procedures for payment of
premiums.
The enrollment agreement also
indicates that the PACE organization
has a program agreement with CMS and
the SAA that is subject to renewal on a
periodic basis. In order to provide
participants with information on the
status of their organization’s program
agreement, in paragraph (b)(3), PACE
participants have the right to examine
the results of the most recent review of
the PO conducted by CMS and the SAA
and any corrective action plan in effect.
Comment: Several commenters
requested that we eliminate the
requirement for disclosure of all PACE
services available, including all services
delivered by providers under contract.
Response: The 2002 interim final rule
provides flexibility by allowing POs to
contract for all IDT members and all
required PACE services. Therefore, we
believe it is even more important for
POs to disclose to participants which
services are furnished by PACE staff and
which are provided under contract with
another individual or entity. Knowing
who will be furnishing services is an
essential component of the participant’s
right to make informed choices.
Therefore, we are not adopting the
commenter’s suggestion to eliminate
this requirement.
We have learned that there is
confusion over the meaning of
§ 460.112(b)(1)(iii). That provision
requires POs to notify participants when
there is a change in services. Our
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intention was that participants be
provided information regarding a PO’s
contracted providers at the time a
participant’s needs change and a referral
to a contracted provider may be
necessary. This allows the participant to
make an informed choice and to be able
to choose from the list of the
organization’s contracted providers, if
multiple contractors are available, and
be provided the information to make an
informed choice. To clarify this point,
we are revising § 460.112(b)(1)(iii) to
require disclosure of all PO services and
services delivered by contracted
providers at the time a participant’s
needs necessitate the disclosure and
delivery of such information in order to
allow the participant to make an
informed choice.
Section 460.112(c) Choice of Providers
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Right #3—
Each participant has the right to a
choice of health care providers within
the PO’s network which must be
sufficient to ensure access to
appropriate high-quality health care.
Specifically, each participant has the
right:
(1) To choose his or her primary care
physician (PCP) and specialists within
the PACE network.
(2) To request that a qualified
specialist for women’s health services
provide routine or preventive women’s
health services.
(3) To disenroll from the program at
any time.
The right to access specialists must be
seen in the context of the PACE model.
Active involvement by participants in
their care planning in conjunction with
an IDT approach to care management
and service delivery are fundamental
aspects of the PACE model of care. In
fact, although sections 1894(f)(2)(B) and
1934(f)(2)(B) of the Act provide for
waiver of certain provisions of the
Protocol, the use of an IDT approach
may not be waived.
As we explained in the 1999 interim
final rule, development of a
participant’s plan of care begins with a
comprehensive assessment. Participant
preferences for care are identified
components of the assessment.
Moreover, the team is required to
develop, review, and reevaluate the plan
of care in collaboration with the
participant in order to ensure there is
agreement with the plan of care and that
participant’s concerns are addressed.
These provisions complement the
participant’s rights to participate in
treatment decisions, to be fully
informed of his or her functional status
by the IDT, to participate in the
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development and implementation of the
plan of care, and to make health care
decisions, including the right to refuse
treatment and to be informed of the
consequences of such decisions.
It is in this context that the
determination with regard to the need
for specialty care is made by the IDT
and the participant. If there is
disagreement, then the participant has
the right to engage the dispute
resolution process. The IDT is expected
to give ample consideration to a
participant’s request to see a specialist
and to objectively determine whether
such visits are necessary to meet the
needs described in the plan of care.
We believe that access to qualified
specialists for women’s health services
is extremely important. Therefore, we
identified such a request as one of the
participant preferences that must be
considered in developing the plan of
care.
In addition, the CBRR asserts that
consumers with complex or serious
medical conditions who require
frequent specialty care should have
direct access to a qualified specialist of
their choice within a plan’s network of
providers. Authorizations, when
required, should be for an adequate
number of direct access visits under an
approved treatment plan. We believe
that central to the PACE model is the
organization’s interest in ensuring that
participants obtain the care they need,
including specialty care, in the easiest
and most efficient manner possible. A
participant who needs a course of
therapy with a specialist will have that
need reflected in his or her plan of care
and would receive that care for the
duration and number of visits specified
in the plan. In light of the requirements
elsewhere in this rule concerning the
development and management of the
plan of care, we believe it would be
redundant to include an explicit
requirement that would mirror this
CBRR provision, and have, therefore,
not included such a requirement.
In addition, CBRR provides the right
to transitional care for patients who are
undergoing an extensive course of
treatment for a chronic or disabling
condition.
With regard to having a participant’s
choice of PCP and specialists, the PO is
required to maintain sufficient staff and
contractors to meet participant needs.
Given the initial participant census of
POs, it is likely that choice will be
limited. POs may start out with one of
each type of specialist and perhaps only
one PCP. Although the CBRR includes
the right to choose among physicians in
the provider’s network, it was aimed at
managed care organizations with
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thousands of enrollees and numerous
providers. This is not always the case
with the PACE model. Potential
participants must weigh the limited
network of POs with the benefits of a
comprehensive, all-inclusive delivery
system when choosing to enroll. As we
discuss in more detail in the enrollment
section, potential participants must be
advised that the PO is the participant’s
sole source provider and that although
the organization guarantees access to
services, it does not guarantee access to
a specific provider.
Comment: We received numerous and
varied comments on this provision. One
commenter pointed out that there is no
requirement in the regulation that POs
must have more than one PCP or
specialist. Two commenters stated the
bill of rights should clearly require
disclosure when a PO has only one PCP.
One commenter requests that CMS
qualify § 460.112(c)(1) as follows: ‘‘[T]o
choose his or her primary care
physician and specialists from within
the PACE network, as accessible and
feasible * * *’’
Other commenters recommended that
POs be required to contract with several
of the more frequently required
specialists to provide choice to
participants.
Response: We expect POs to have
contractual arrangements with PCPs and
specialists to meet the needs of their
participants. CMS and the SAA
determine compliance with the
requirement as part of the application
process and through ongoing monitoring
to ensure that all participants have
access to specialist services to meet
their needs.
We note that there are many
geographic areas that have a limited
number of specialists available and
providing a choice of specialists may
not be possible. In addition, many PACE
programs begin operations with a few
participants and gradually gain
participant census over time. In these
cases, it would be unnecessary for the
PO to employ or contract with more
than one PCP or specialist in order to
ensure appropriate access to specialist
services. For this reason, we are not
adopting the change in this final rule.
We believe that POs will have an
adequate number of primary care
providers and commonly-needed
specialists to care for their participant
population. The POs are financially
responsible for all their participants’
health care needs. Delays in the
provision of primary care services or
referrals for specialist services may have
significant impact on the PO’s overall
financial viability. Likewise, early
identification of emerging health care
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problems has helped POs manage the
risk associated with programs for the
frail elderly. Failure to furnish timely
primary care services may lead to more
expensive care including the need for
institutionalization.
In order to ensure that participants
and potential enrollees are aware of the
PO’s network, § 460.112(b) requires that
POs disclose all PO services and
services furnished by contractors before
enrollment, at enrollment, and when a
change in a participant’s needs
necessitates the disclosure in order to
allow the participant to make an
informed choice. The lists will provide
information about the number of PCPs
and providers within each specialty and
allow participants or prospective
enrollees to make an informed decision
about enrollment or continued
enrollment in the PO.
Finally, we believe changing the
regulatory language as the commenter
suggested could be read as allowing a
participant to choose from outside the
PO’s network if a PCP or specialist
within the PO’s network was not
considered ‘‘accessible and feasible.’’
We are unsure what the commenter
meant, but we do not agree that
participants should have access to nonnetwork providers. Before enrollment,
when participants sign the enrollment
agreement, they are informed that the
PACE program is their sole health care
provider. In addition, each PACE
program has a network that is sufficient
to ensure access to appropriate high
quality care. As a result, we do not
believe it would be necessary to allow
access to non-network providers. This
requirement is intended to ensure allinclusive and coordinated care.
Therefore, we are not amending the
regulatory language.
Comment: Commenters also requested
clarification as to a participant’s right to
request services from a qualified
specialist whether or not the IDT has
determined that specialist care is
medically necessary.
Response: It is a participant’s right to
request a service they believe is
necessary, which includes a request to
see a specialist. If the IDT disagrees that
specialist services are necessary, the
participants may request a reassessment
under § 460.104(d) and access the
appeals process to ensure appropriate
consideration is given to their request
for coverage of specialist services.
Comment: One commenter
recommended that we eliminate the
requirement concerning women’s health
services and instead, allow an
appropriately trained PACE PCP to
serve as a qualified specialist for
women’s health services.
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Response: As discussed in § 460.104,
in developing the plan of care, female
participants must be informed that they
are entitled to choose a specialist in
women’s health services from the PO’s
network of providers.
Although we believe that a PCP
trained in women’s health care is
capable of providing adequate care, we
included this right to be consistent with
the CBRR and Medicare managed care
regulations. To further clarify the
importance of access to a woman’s
health care specialist, we included these
requests as one of the participant
preferences that must be considered in
developing the plan of care under
§ 460.104(b). We recommend that POs
contract with a sufficient number of
woman’s health care specialists to
respond to participant requests.
Section 460.112(d) Access to Emergency
Services
Right #4—
Each participant has the right to
access emergency health care services
when and where the need arises without
prior authorization by the PACE IDT.
We establish a participant’s right to
emergency services without prior
authorization, and define emergency
care, emergency medical condition,
urgently needed services and poststabilization care services in § 460.100
as these terms relate to obtaining
emergency care.
Comment: One commenter requested
that we define prior authorization to
mean any requirement or request
imposed on the participant to call or
notify the PO before or during the
emergency.
Response: We do not believe the term
‘‘prior authorization’’ needs to be
defined as it is a well understood
concept as used in the health care arena.
In addition, while we generally agree
with the commenter’s definition, we do
not believe it is needed in this context.
In emergency situations, as described in
§ 460.100, prior authorization under any
possible interpretation could delay a
participant from receiving life saving
critical care. Therefore, we are not
revising the regulation as requested.
We note, however, that prior
authorization is appropriate for urgent
care outside of the service area and for
post stabilization care services. The PO
needs to educate its participants in the
difference between emergency care
(where prior authorization is not
required), and urgent care (where prior
authorization is appropriate).
Participants need to understand when to
request prior authorization and when to
request urgent care. In addition, in
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accordance with § 460.100(e),
participants must be informed that they
are required to wait 1 hour after
requesting prior authorization for urgent
care before pursuing this care. POs need
to understand their responsibility to
respond to these requests within one
hour or the PO relinquishes its
opportunity for prior authorization for
the services and will be responsible for
payment of the services obtained by the
participant. Section 460.100, as
discussed above, further describes the
concepts of urgent, emergency, and post
stabilization care.
Section 460.112(e) Participation in
Treatment Decisions
Right #5—
Each participant has the right to fully
participate in all decisions related to his
or her care. A participant who is unable
to fully participate in treatment
decisions has the right to designate a
representative. Specifically, each
participant has the right:
(1) To have all treatment options
explained in a culturally competent
manner, and to make health care
decisions, including the right to refuse
treatment, and be informed of the
consequences of the decisions.
(2) To have the PO explain advance
directives and to establish them, if the
participant so desires, in accordance
with § 489.100 and § 489.102 of this
chapter.
(3) To be fully informed of his or her
health and functional status by the IDT.
(4) To participate in the development
and implementation of the plan of care.
(5) To request a reassessment by the
IDT.
(6) To be given reasonable advance
notice, in writing, of any transfer to
another treatment setting and the
justification for the transfer (due to
medical reasons or for the participant’s
welfare or that of other participants).
The PO must document the justification
in the participant’s medical record.
Active involvement by participants
and their designated representatives in
care planning is fundamental to the
PACE model of care. As a result, we
included the rights from the Protocol
related to participant involvement in the
development and implementation of the
plan of care. We included the
participant’s right to be fully informed
by the IDT of his or her health and
functional status. In support of this
right, the participant must have, upon
written request, access to all records
pertaining to herself or himself.
Moreover, the team must provide care
information in a manner that is
responsive to the culturally diverse
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populations whom they serve. The PO
may need to develop strategies for
enhancing cultural competence in its
staff such as increased use of
interpreters, incorporating in-house
training programs, recruiting culturally
diverse staff or contractors, or
establishing relationships with
organizations that provide technical
assistance regarding cultural aspects of
health care.
The Protocol states that a participant
has the right to refuse treatment and be
informed of the consequences of such
refusal and that PACE participants may
establish advance directives and make
health care decisions. We restructured
these two requirements in order to place
greater emphasis on the participant’s
right to make health care decisions and
to clarify that to refuse treatment is a
type of health care decision. We
maintained the participant’s right to
make advance directives, we clarified
that within this right, the PO is required
to fully explain advance directives to
participants (in accordance with
§ 489.100 and § 489.102 of this chapter).
We maintained the requirement that
POs provide reasonable advance notice,
in writing, of any transfer to another
treatment setting. In the 1999 interim
final rule, we solicited comment on the
necessity of specifying a timeframe for
participant notification. Given the
frailty of the PACE population, while
some participants may require
additional time to prepare for a
transition to another setting, others may
be able to transfer without delay.
In addition to these specific rights,
there are other processes embodied in
the PACE model that promote
participant involvement in care
planning and implementation. For
example, the comprehensive assessment
that serves as the basis for the plan of
care includes participant and caregiver
preferences for care. This input from
participant and caregivers is used by the
IDT to monitor the effectiveness of the
plan of care. Finally, the team is
specifically required to develop, review,
and reevaluate the plan of care in
collaboration with the participant or
caregiver, to ensure that there is
agreement with the plan of care and that
participant concerns are addressed.
In support of effective involvement in
care planning and communication
between participants and providers, we
note that the statute provides a specific
sanction if we determine that the PO
imposes a physician incentive plan that
does not meet statutory requirements
(see § 460.40(h)) or prohibits or
otherwise restricts a health care
practitioner from discussing treatment
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options with the participant or caregiver
(see § 460.40(g)).
Comment: In response to our request
for comment relating to specifying a
timeframe for notification to
participants of transfers to other
treatment settings, we received several
comments which provided general
consensus that the regulation should not
impose a timeframe on notification for
transfers. Most commenters supported
permitting the PO the flexibility to
distinguish between the different types
of situations and to determine whether
a written notification and/or verbal
advanced notice would be most
appropriate based on emergency and
non-emergency situations.
One commenter suggested that the
term ‘‘reasonable’’ is sufficient, with the
understanding that the timeframe must
be justified by the documentation in the
medical record.
Another commenter stated the PACE
program is designed around its
collaborative nature, but the ‘‘right to be
given reasonable advanced notice in
writing of transfer to another treatment
setting with justification’’ sounded like
a unilateral decision by the PO. The
commenter believes that transfer
decisions should also be collaborative
and agreed upon by the participant.
Several other commenters supported
advanced written notice for a planned
transfer, while some identified
situations when immediate transfers
would preclude the appropriateness of
an advanced written notice (for
example, a heart attack).
Another commenter recommended
that CMS incorporate the requirement of
timely notice, by both written notice
and verbal explanation, of at least 30
days. This notification timeframe would
permit participants to file a grievance or
appeal, as appropriate.
Response: We agree with the majority
of the commenters who pointed out the
difference between planned and
emergent transfers, and the need for PO
flexibility in determining an appropriate
timeframe to notify the participant
based on the individual situation. We
also note that while generally a transfer
may be collaborative depending on the
participant’s need for the transfer, the
PO may need to make the decision and
should be afforded the flexibility to do
so without undue time restrictions. We
also expect full documentation for the
transfer to be reflected in the
participant’s medical record. Therefore,
we are maintaining the current
language, requiring ‘‘reasonable
advanced notice’’ for transfers to any
treatment setting. We urge POs to
provide as much advance notice as
possible for non-emergent transfers.
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Section 460.112(f) Confidentiality of
Health Information
Right #6—
Each participant has the right to
communicate with health care providers
in confidence and to have the
confidentiality of his or her individually
identifiable health care and other
information protected, including
information contained in an automated
data bank (see § 460.200). Each
participant also has the right to review
and copy his or her own medical
records and request amendments to
those records.
Consistent with the CBRR and MA
and Medicaid managed care
organization requirements, participants
have the right to communicate with any
member of the IDT and contract
providers in confidence and to have the
confidentiality of their individually
identifiable health care information
protected.
In addition, the section on
maintenance of records and reporting of
data specifically addresses
confidentiality and the safeguarding of
health, financial, and other information
(see § 460.200). It requires POs to
establish written policies and
implement procedures to safeguard the
privacy of participant information and
ensure appropriate use and release of
participant information. POs are also
required to comply with the HHS
privacy standards as required by the
Health Insurance Portability &
Accountability Act (HIPAA) of 1996,
Pub. L. 104–191, and its implementing
regulations codified at 45 CFR parts 16
and 164.
Comment: We were asked to clarify
that a participant’s right to
communicate with health care providers
in confidence and to have the
confidentiality of his or her individually
identifiable health care information
protected does not preclude IDT
members and other care providers from
sharing such information with each
other.
Response: Members of the IDT and
other care providers are permitted to
discuss a participant’s confidential
individually identifiable health care
information for treatment, payment, and
health care operations, provided that
such use or disclosure is consistent with
other applicable requirements of the
HIPAA Privacy Rule (45 CFR parts 160
and 164). Confidentiality requirements
are intended to protect the participant’s
health information from being disclosed
to individuals who are not involved
with the participant’s health care needs.
This requirement does not prevent
members of the IDT, contracted
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providers, and caregivers from
discussing a participant’s health
information, which may be essential in
ensuring appropriate care.
Section 460.112(g) Complaints and
Appeals
Right #7—
Each participant has the right to a fair
and efficient process for resolving
differences with the PO, including a
rigorous system for internal review by
the organization and an independent
system of external review. Specifically,
each participant has the right:
(1) To be encouraged and assisted to
voice complaints to PACE staff and
outside representatives of his or her
choice, free of any restraint,
interference, coercion, discrimination,
or reprisal by the PACE staff.
(2) To appeal any treatment decision
of the PO, its employees, or contractors
through the process described in
§ 460.122.
We received no comment on this
section. We note that comments
regarding grievance and appeals
procedures are addressed in § 460.120
through § 460.124.
Final rule actions:
In this final rule, we are revising
§ 460.112 by:
• Expanding paragraph (a) to include
sexual orientation; and
• Revising paragraph (b)(1)(iii) to
require the disclosure of all PO services
and services delivered by contracted
providers at the time a participant’s
needs necessitate the disclosure and
delivery of such information in order to
allow the participant to make an
informed choice.
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Section 460.114
Restraints
We revised the wording used in the
Protocol regarding the use of restraints
in order to emphasize that the use of
restraints must be limited to those
situations with adequate, appropriate
clinical justification. The PO must limit
use of restraints to the least restrictive
and most effective method available. If
the use of a restraint is needed to ensure
the participant’s physical safety or the
safety of others, the use must be in
accordance with certain conditions.
First, restraints may only be used for a
defined and limited period of time
based on the assessed needs of the
patient; second, such use must be
imposed using safe and appropriate
restraining techniques; third, such use
may only be imposed when other less
restrictive measures have been found to
be ineffective to protect the participant
or others from harm; and finally, such
restraints must be removed or ended at
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the earliest possible time. As noted
above, the use of restraints must be
based on the assessed needs of the
patient, and be continually assessed,
monitored, and reevaluated.
We do not believe that restraints of
any kind should ever be used as a
preferred approach to care, and we
expect POs to ensure that their programs
are ‘‘restraint free’’ to the greatest extent
possible. Specific requirements
regarding the use of restraints are
established in § 460.114.
We have re-examined our seclusion
and restraint policy for all CMS-covered
providers and have begun amending our
restraint and seclusion policies. We call
your attention to the discussion of the
use of seclusion and restraints in the
CMS interim final rule concerning the
conditions of participation for hospitals
(CMS–3018–IFC, published July 2, 1999,
64 FR 36070). In that regulation, we
established explicit standards for the
use of seclusion and restraints both in
medical/surgical care and for behavior
management (see § 482.13(e) and (f)).
While the standards are not identical to
those we included in § 460.114, they
share the common principle that
patients have the right to be free from
restraints of any form that are not
medically or psychiatrically necessary
or are used as means of coercion,
discipline, convenience, or retaliation
by staff. In the preamble to the interim
final rule for the hospital conditions of
participation, we indicated our intent to
examine the applicability of the hospital
restraint and seclusion standards to
other providers. In our 1999 PACE
interim final rule, we asked for
comments about how best to extend the
protections established for hospital
patients to participants in the PACE
program.
We received no public comments on
§ 460.114.
Final rule actions:
This final rule will finalize § 460.114
as published in the 1999 interim final
rule.
Section 460.116 Explanation of Rights
Section 460.116 requires the PO to
have written policies and implement
procedures to ensure that the staff, the
participant, and his or her
representative understand the
participant’s rights. The regulations also
require that, at the time of enrollment,
staff review participant rights with the
participant and his or her
representative, if any, in a manner
which he or she understands. The PO is
expected to assure that information is
provided to the physically and mentally
disabled, that translator services are
available as needed for non-English
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71299
speaking participants, and that
interpreter services and other
accommodations (such as TTY
connections) are made available to the
hearing-impaired.
We also incorporated the requirement
that participant rights be posted in a
prominent place in the PACE center in
English and any other principal
language of the community. This allows
participants, PACE center staff, and
other concerned persons to review the
participant rights at any time. For those
participants who speak or read in only
a ‘‘non-predominant’’ language, the
participants should have their rights
explained to them in a manner they
understand.
Comment: We received three
comments related to multilingual issues.
One commenter recommended that we
specify that written information should
be in a language easy to understand by
the participant and should be given out
at enrollment. Commenters also
recommended that the participant bill of
rights be displayed in English and other
principal languages in the PO’s service
area. One commenter recommended that
we consider providing programs serving
multilingual populations with financial
assistance to cover translation expenses.
Response: Our intent is that all
marketing materials including the
enrollment agreement be provided in a
language the participant is able to
understand. The regulation requires
participant rights to be provided in
writing, in English, and in other
principal languages of the community,
and to be explained in a manner the
participant and his or her representative
understands. In addition, § 460.116(c)
requires that the PO display the
participant rights in a prominent place
in the PACE center. The State
establishes the criteria POs use for
determining a principal language of the
community. We do not provide
financial compensation for translation
expenses, as we believe this is a cost of
doing business for all entities in
geographic areas where there are
multilingual populations.
Final rule actions:
This final rule will finalize § 460.116
as published in the 1999 interim final
rule.
Section 460.118
Violation of Rights
Section 460.118 requires the PO to
have and implement documented,
established procedures to respond to
and rectify a violation of a participant
right. This requirement is intended to
ensure that the PO will address all
violations of participant rights and not
allow problems to continue.
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We received no public comments on
§ 460.118.
Final rule actions:
This final rule will finalize § 460.118
as published in the 1999 interim final
rule.
Section 460.120 Grievance Process
In accordance with sections
1894(b)(2)(B) and (f)(3) and
1934(b)(2)(B) and (f)(3) of the Act, we
have established requirements at
§ 460.120 through § 460.124 requiring
PACE organizations to establish
procedures for grievances and appeals.
We have adapted these requirements
from Part II, section B of the Protocol.
Rather than follow the Protocol’s
interchangeable use of the terms
‘‘complaint,’’ ‘‘grievance,’’ and
‘‘appeal,’’ we have distinguished
between grievances and appeals. Our
intent was to delineate between (1) a
participant’s grievance regarding
dissatisfaction with service delivery or
the quality of a service furnished and (2)
a participant’s action with respect to
noncoverage of or nonpayment for a
service. We believe that such a
distinction is needed to clearly establish
both a process to address a participant’s
dissatisfaction with service delivery or
quality of care furnished and a process
to address the PACE organization’s
refusal to furnish or pay for a particular
service. The grievance process and the
appeals process are similar, since both
are based on the Protocol, with some
minor differences due to the nature of
the complaint.
A grievance is defined as a complaint,
either written or oral, expressing
dissatisfaction with service delivery or
the quality of care furnished.
The PO must have a formal written
process to evaluate and resolve
grievances, whether medical or nonmedical in nature, by PACE
participants, their family members, or
representatives. Having a formal written
process to evaluate and resolve
grievances is essential since all
personnel (employees and contractors)
who have contact with participants
should be aware of and understand the
basic procedures for receiving and
documenting grievances in order to
initiate the appropriate process for
resolving participant concerns.
We retained the requirement from the
Protocol that all participants must be
informed of the grievance process in
writing. This information must be
provided to participants upon
enrollment into the PACE program and
at least annually thereafter. We believe
it is critical that participants are fully
and promptly informed of this process
and periodically reminded of their
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rights, so they may exercise these rights
from the beginning of their relationship
with the PO.
The grievance process, at a minimum,
must include procedures for:
(1) Filing a participant’s grievance;
(2) Documenting the participant’s
grievance;
(3) Responding to and resolving the
participant’s grievance in a timely
manner; and
(4) Maintaining confidentiality of the
participant’s grievance.
The PO’s internal procedures should
assure that every grievance is handled
in a uniform manner and that there is
communication among different
individuals who are responsible for
reviewing or resolving grievances. In
addition, the PO must maintain
appropriate documentation, so the
information can be utilized in the
organization’s QAPI program. Requiring
that grievances be responded to and
resolved in a timely manner provides a
protection to the participants. This
action is intended to ensure that the PO
addresses all participant concerns and
does not allow the problem in service
delivery to be unresolved. Finally, at all
times, an organization must have
procedures governing confidentiality to
protect against unauthorized or
inadvertent disclosure of information.
Participant confidentiality is also
intended to prevent reprisal against the
participant.
It is critical that the PO continue to
provide care to the participant during
the grievance process because once
enrolled, in accordance with
§ 460.154(p), participants must receive
care solely through the PO. Continuing
care also encourages participants to
continue to voice concerns about service
delivery without fear of reprisal.
The PO must discuss and provide to
the participant in writing the steps,
including timeframes for response, that
will be taken to resolve the participant’s
grievance both at the time of the
participant’s enrollment and when a
grievance is filed. This requirement
assures the participant that there will be
resolution of the issue. In addition, the
organization acknowledges the
participant’s concern, tries to address
the problem, and makes any necessary
adjustments in service delivery. We
recognize there will be occasions when
a grievance may not be resolved to the
satisfaction of the participant, but
believe the PO should nonetheless set
forth its best efforts. The PO must
maintain, aggregate, and analyze
information on grievance proceedings.
This requirement is an integral part of
fostering an environment of continuous
improvement, and complements the
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QAPI requirements. We expect that once
an organization has a quality
improvement system in place,
participant grievances will be analyzed
and evaluated as grievances may be the
first clue that a problem exists. By
analyzing the number and types of
grievances, a PO will be able to develop
activities to monitor and improve the
grievance resolution process, as well as
identify and make improvements or
modifications in the care.
Comment: One commenter was
concerned that the definition of
grievance found in § 460.120 could lead
to confusion as to whether minor
problems that present in day-to-day
staff-participant contact during the
provision of services would be
interpreted as grievances and reported
as such.
Response: The commenter has
interpreted the requirement correctly. A
grievance could identify a minor
problem where someone is dissatisfied
with the service provided. We would
expect grievances to occur in day-to-day
interactions and we expect to see a
number of grievances simply because
people have different opinions and
expectations. Therefore, we are more
concerned when grievances over such
things as food or the choice of music are
not recorded. We expect these
grievances to be tracked, evaluated, and
included in the QAPI process. For
example, if there is a pattern of
complaints about cold food, the issue
should be addressed and if every time
a particular dish is served many
participants complain, then a change in
the menu should be considered.
Comment: Two commenters
expressed concern with the requirement
to ‘‘continue to furnish all required
services.’’ One commenter requested the
regulatory language be revised to define
‘‘required services,’’ and the other
commenter requested modifying the
requirements regarding the PO’s
responsibility to continue to provide
services during the grievance process.
Both commenters recommended that we
clarify that the PO must continue to
furnish to participants all services
required by their current treatment plan.
If a change in health status necessitates
a change in treatment plan, the PO must
furnish to the participant all services
required by the revised treatment plan.
Response: It appears that commenters
may have confused grievances which
related to quality of services with
appeals that relate to coverage of
services. ‘‘Required services’’ are those
services indicated in the participant’s
plan of care. This requirement is a
participant protection intended to avoid
potential reprisal. We continue to
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believe that it is appropriate for the PO
to continue to provide all required
services in the plan of care during the
grievance process. Thus, we do not
believe the clarification requested is
necessary.
Comment: One commenter indicated
the requirement did not specify a
timeframes for the resolution of a
grievance. The regulations require that
the PO only has to provide written
notice that includes the timeframes for
response. The commenter recommended
that all grievances be resolved within 30
days.
Response: Grievances cover a wide
range of issues which may be resolved
in minutes or may take much longer to
resolve. Therefore, while we require the
PO to have a written process to evaluate
and resolve medical and non-medical
grievances, we have not established a
specific timeframe for resolution of
grievances. The PO must acknowledge
receipt of the grievance in writing and
provide to the participant information
as to the expected timeframe for
response based on the specific situation.
We expect that POs will make every
effort to resolve grievances as
expeditiously as possible accounting for
the complexity of the particular
grievance filed. Accordingly, we have
not revised the regulation to set forth
timeframes for resolutions.
Comment: One commenter asked
whether we intended that service
delivery encompass administrative
complaints, such as failure to replace a
lost handbook on a timely basis, failure
to return phone calls related to requests
for information, or breaches of
confidentiality.
Response: We expect POs to
acknowledge grievances in writing, to
record, and to resolve any issue about
which a participant expresses
dissatisfaction (medical or nonmedical), including administrative
complaints. These grievances should be
reviewed, analyzed, and included in the
PO’s QAPI plan.
Comment: One commenter
recommended that PO actions on
grievances be subject to monitoring at
any time.
Response: In accordance with
§ 460.200, the PO must allow CMS and
the SAA access to its data and records.
In addition, POs report data for
monitoring that includes grievance
information. Thus, CMS and the SAA
have access to and routinely review
grievance information.
Final rule actions:
This final rule will finalize § 460.120
as published in the 1999 interim final
rule.
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Section 460.122
PO’s Appeals Process
An appeal is defined as ‘‘a
participant’s action taken with respect
to a noncoverage of, or nonpayment for
a service.’’ The PO must have a formal
written appeals process, with specified
timeframes for response. We included
the requirement from the Protocol that
all participants must be informed of the
appeals process in writing. This
information must be provided to
participants upon enrollment into the
PACE program, at least annually
thereafter, and whenever the IDT denies
a request for services or payment. The
appeals process, at a minimum, must
include written procedures for:
(1) Timely preparation and processing
of written denials of coverage or
payment in accordance with
§ 460.104(c)(3);
(2) Filing a participant’s appeal;
(3) Documenting the participant’s
appeal;
(4) Appointing an appropriately
credentialed and impartial third party
who was not involved in the original
decision and who does not have a stake
in the outcome of the appeal to review
the participant’s appeal;
(5) Responding to and resolving the
participant’s appeals as expeditiously as
the participant’s health condition
requires, but no later than 30 calendar
days after the PO receives an appeal;
and
(6) Maintaining confidentiality of
participant appeals.
The appeals process is similar to the
grievance process. However, we
included the requirement that an
objective third party be appointed to
review all appeals. In this way,
information is reviewed by an
individual or group that has no financial
stake in the decision. This helps to
prevent bias in the decision. In addition,
we specified that the PO must respond
to participant appeals within 30
calendar days of receipt of an appeal
and established a shorter timeframe for
expedited appeals. We did not include
a provision for a 14-day extension of
this 30-day timeframe (as allowed under
the MA regulations at § 422.590(a)) in
recognition of the frailty of the PACE
population. We solicited comments on
both the appropriateness of the 30-day
timeframe and on the necessity of
requiring a specific timeframe.
In § 460.122(d)(2), we adopted the
Protocol requirement that the PO must
give the parties involved in the appeal
a reasonable opportunity to present
evidence related to the dispute in
person as well as in writing.
It is critical that the PO continue to
furnish care to the participant during
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71301
the appeal process because, in
accordance with § 460.154(p),
participants must receive care solely
through the PO. In addition, we
incorporated the Medicaid continuation
of benefits provision for all Medicaid
participants. Under the Medicaid
continuation of benefits provision in
§ 460.122(e)(1), the PO may not
terminate or reduce disputed services
while an appeal is pending if the
Medicaid participant requests that they
be continued, with the understanding
that the participant may be liable for the
cost of those services if the appeal is not
resolved in his or her favor. It is critical
that all other care continue in order to
maintain the participant’s functional
status. The goal of the program is to
furnish comprehensive care to the
participant and this cannot be
accomplished if there is a breakdown in
the provision of services.
The PO must have an expedited
appeals process for situations in which
the participant believes that if the
service is not furnished, his or her life,
health, or ability to regain maximum
function would be seriously
jeopardized. This process provides for
prompt consideration of requests for
services if the participant’s health might
be adversely affected if he or she had to
wait for the standard appeals process to
resolve the issue. As noted above, the
goal of the PACE program is to
maximize the participant’s functioning,
and the expedited appeals process
ensures that all factors are evaluated so
that all necessary services are being
furnished and participant health is not
compromised.
We included a provision at
§ 460.122(f)(2) pertaining to the
expedited appeals process requirement
that the PO must respond to the appeal
as expeditiously as the participant’s
health condition requires, but no later
than 72 hours after it receives the
appeal. The 72-hour timeframe may be
extended by up to 14 calendar days if
the participant requests the extension or
if the PO justifies to the SAA the need
for additional information and how the
delay is in the interest of the
participant. The timeframes for
responding to requests for expedited
appeals are consistent with the
requirements for MA expedited appeals
in § 422.590(d). The PO must take
appropriate action to furnish the
disputed service as expeditiously as the
health condition of the participant
requires if, on appeal, a determination is
made in favor of the participant. There
may be situations in which the PO has
made an incorrect or inaccurate
assessment of the participant’s needs or
condition and has denied a service. In
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these situations, it is critical that
ongoing care not be delayed until the
appeal is resolved, and that the
participant continue to receive
comprehensive care that maintains her
or his functional status.
We maintained the Protocol
requirement that all determinations that
are wholly or partially adverse to the
participant must be forwarded to CMS
and the SAA. We require that the PO
notify CMS, the SAA, and the
participant of its actions at the time the
decision is made.
We solicited comment regarding the
appropriateness of a 30-day timeframe
without extension, within which the
PACE provider must respond to a
participants’ appeal, and on the
necessity of requiring a specific
timeframe for implementing the change
in the participant’s plan of care
resulting from resolution of the appeal.
Comment: Several commenters
supported the timeframes as published.
One commenter supported the emphasis
on participant rights, believed appeals
would be rare and thus supported the
30-day timeframe with a shorter period
for expedited appeals.
Several commenters suggested
timeframes for the various components
of the appeal process. Three
commenters supported the 30-day
timeframe in which the PO must
respond to the participant’s appeal. Two
commenters requested the regulation
specify a timeframe in which the PO
must inform the participant of the
determination on the appeal, while
another commenter suggested that the
regulation specify that services should
be provided no later than 10 days after
a favorable determination or
immediately in the case of the expedited
appeal. One commenter requested that
we clarify the PO’s right to implement
its determination in connection with its
internal appeal process.
Response: We are retaining the
timeframes as required in the 1999
interim final rule. The timeframes are
consistent with MA requirements in
§ 422.568 through § 422.570. As PACE
utilizes the same timeframes as the MA
requirements, we believe it is important
to maintain this consistency.
Comment: One commenter stated that
informing the participant of the external
appeal process when the PO’s internal
appeal process determination is not
wholly in the participant’s favor was
sufficient. Other commenters requested
the regulation provide more detail in the
denial notice provided to the participant
when a request for services is denied.
The commenter recommended that the
notice include a description of the
process used when a participant
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requests an item or service, the reason
for the denial, the right to submit
additional evidence, and information
about the appeal process.
Response: Section 460.104(c)(3)
requires an in-person reassessment
when the participant or his or her
representative believes a participant
needs to initiate, eliminate, or continue
a particular service. In addition, in
accordance with § 460.122(b), the PO is
required to have processes for timely
resolution of participant requests and
appeals and to provide written
information on the appeals process to
participants on enrollment, annually
thereafter, and any time the IDT denies
a request for services. We believe that
the current regulation provides adequate
notification requirements for the
appeals process and additional changes
at this time are not necessary.
Comment: We received comments
requesting that we clarify what is meant
by ‘‘appropriately credentialed’’ and
‘‘impartial third party,’’ as provided in
§ 460.122(c)(4). It was recommended
that the regulatory requirement be
modified to specify that the
appointment be of an impartial third
party credentialed in a field that is
appropriate for the service at issue.
Commenters questioned whether a PO’s
employees or contractors could serve in
this capacity.
Response: An appropriately
credentialed and impartial third party is
an individual who was not involved in
the original action and who does not
have a stake in the outcome of the
appeal. For example, this individual
may be an outside physician or
practitioner in a related field who will
review the documentation related to the
appeal.
To the extent that POs allow
employees and contractors to review the
IDT denials, it is in the context of a
review committee. An employee or
contractor may participate on these
review committees so long as they have
no connection to the original denial
decision and their expertise is in the
appropriate field. For example, it would
not be appropriate for a social worker to
review an appeal related to a physical
therapy denial, or a gynecologist to
review a denial of services regarding
coronary surgery.
We recommend that the PO ensure
that the credentialed and impartial third
party reviewer make his or her
determinations in a similar manner to
determinations made under section
1862(a)(1)(A) of the Act. The
determination is based on the
participant’s medical need and not on
other reasons such as the cost of the
disputed care, who is paying the third
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party reviewer’s salary or fee, an
individual’s reputation, or other factors.
Comment: Two commenters disagreed
with the regulation requirement in
§ 460.122(h) that CMS and the SAA be
informed of every adverse
determination and recommended that
this requirement be deleted.
Response: We view the reporting of
adverse determinations to CMS and the
SAA as a participant protection. Routine
reporting will enable us to track trends
in coverage of services to participants
and to monitor the extent to which
appeals are addressed in the PO’s
quality improvement activities. It also
alerts us to the potential for a request for
an external appeal.
Comment: Several comments were
submitted regarding services furnished
during appeals. While one commenter
recommended that we delete the
requirement, other commenters
indicated we should extend the
protection to Medicare participants. One
commenter pointed out that MA
providers must continue to provide
disputed services during an appeal. One
commenter recommended that we
require POs to continue to furnish to the
participant all other services required by
his or her current treatment plan. The
commenter believes that in the event a
change in health status necessitates a
change in the treatment plan, the PO
must furnish to the participant all
services required by the revised
treatment plan. Another commenter
indicated that without the continuity of
Medicare and Medicaid services, PACE
participants would be subject to
discrimination based on payment
source.
Response: We adopted the
requirement that POs continue to
furnish disputed services during the
appeal process to Medicaid-eligible
participants in order to be consistent
with the Medicaid State fair hearing
(SFH) regulation at § 431.230. We did
not adopt a similar requirement in the
1999 interim final rule for Medicareeligible participants because there is no
corresponding requirement for
continuation of services during appeal
in the Medicare Independent Review
Entity (IRE) review process. For this
reason, we believe it is appropriate to
retain the 1999 interim final
requirement at this time. We note, it is
critical however, that the PO continue to
furnish the non-disputed services to the
participant during the appeal process,
because section 1894(a)(1)(B)(1) of the
Act requires that participants receive
services solely through the PO and as
explained in § 460.98, the required
services for a participant are those
services identified in their plan of care.
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Comment: Commenters suggested that
the appeals section apply to reductions
and terminations of services in addition
to denials of services.
Response: We agree with the
commenters and have revised the
introductory text of § 460.122
accordingly.
Comment: Commenters suggested that
the expedited appeals process described
in § 460.122(f) be revised. Currently,
§ 460.122(f) requires that POs have an
expedited appeals process for situations
in which the participant believes that
his or her life, health, or ability to regain
maximum function would be seriously
jeopardized absent provision of the
service in dispute. The commenters
suggested that an expedited appeal
process apply where a participant
believes that his or her life, health, or
ability to regain or maintain maximum
function could be seriously jeopardized
absent provision of the service in
question.
Response: We agree with the
commenters and have revised
§ 460.122(f) accordingly.
Final rule actions:
In this final rule, we are:
• Amending the regulatory language
of the introductory paragraph of
§ 460.122 to clarify that for purposes of
this section, a denial of services could
include a denial, reduction, or
termination of services.
• Revising § 460.122(f)(1) to require
that a PACE organization must have an
expedited appeals process for situations
in which the participant believes that
his or her life, health, or ability to regain
or maintain maximum function could be
seriously jeopardized, absent provision
of the service in dispute.
Section 460.124 Additional Appeal
Rights Under Medicare or Medicaid
As we explained in the 1999 interim
final rule, the PO must inform
participants in writing of their
additional appeal rights under Medicaid
or Medicare, assist participants in
choosing which appeal process to
pursue if both are applicable, and then
forward the appeal to the appropriate
external entity. Participants who are
dually eligible for Medicare and
Medicaid may utilize either the
Medicare or the Medicaid managed care
appeal process. In those cases where
participants are covered only under one
program (Medicare or Medicaid), only
the applicable appeals process would
apply.
Comment: We received several
comments related to the additional
appeal rights under Medicare and
Medicaid. Several commenters
indicated that the preamble description
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in the 1999 interim final rule does not
reflect CMS’s intent to allow dually
eligible participants to access only one
appeal route, either Medicare or
Medicaid. The language does not clearly
state that participants must choose one
route of appeal and that the route
chosen is final.
Commenters indicated that the
bifurcated external appeal process was
confusing, administratively
burdensome, and ambiguous and that a
single appeals system should be
developed. These commenters also
stated that the regulation should specify
a timeframe for the completion of the
entire appeal process suggesting a 90day timeframe which is consistent with
Medicaid requirements.
We also received comments
recommending a single system of
grievance, appeals, and hearings, or
adapting the essentials elements of the
Medicaid managed care regulations that
were published in the Federal Register
on September 29, 1998 (63 FR 52022) to
the PACE program since most PACE
participants are Medicaid eligible.
One commenter requested
clarification on the relationship between
the PO’s appeal process and the external
Medicare/Medicaid processes. Another
commenter requested that we define
‘‘appropriate external entity for
Medicare and Medicaid,’’ and respond
to the following questions: First, how
will the PO and participant know which
appeal route is appropriate, and second,
how to handle disparate decisions when
a participant chooses both appeals
routes.
One commenter pointed out that the
reference in the regulations to the
Medicare appeals process was
confusing. The commenter questioned
whether we intended that denials of
Part A services be referred to the Part A
fiscal intermediary and denials of Part B
services be referred to the Part B carrier.
Lastly, other commenters indicated
the reporting requirements were
burdensome as all adverse
determinations are to be forwarded to
both CMS and the State without any
guidelines or criteria to assess whether
such determinations were appropriately
made.
Response: Review of the comments
indicated that many of the commenters
misunderstood the PACE appeals
process and in response to the
comments, we believe a reiteration of
the process would address the concerns
raised. As noted previously, sections
1894(f)(3)(A) and 1934(f)(3)(A) of the
Act, require that in applying certain
additional beneficiary protections, we
should apply Medicare and Medicaid
managed care requirements while taking
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into consideration the differences
between the population served and
benefits provided under this section and
under Medicare and Medicaid managed
care programs. Because of this
requirement, we did not intend that the
PACE external appeals process involve
the Medicare fee-for-service Part A
intermediary or Part B carrier appeals
processes. Rather, we followed the
Medicare managed care process using
the IRE contractor for the PACE external
appeals process.
The external appeals process provides
participants with an appropriate
external review depending on their
Medicare and Medicaid status. Medicare
beneficiaries have access to the
Medicare external appeals route through
the IRE that contracts with CMS to
resolve MA appeals, while Medicaid
eligible individuals have access to the
SFH process. PACE participants who are
dually eligible for both Medicare and
Medicaid have the choice of either
process, the Medicare IRE or the
Medicaid SFH process. Allowing dually
eligible participants to choose to pursue
an appeal through either the Medicare’s
IRE or Medicaid’s SFH processes
eliminates the possibility of conflicting
determinations. Therefore, all PACE
participants have one route by which to
exercise their external appeal rights.
It is the PO’s responsibility to assist
the participants in understanding which
external route is appropriate for them
based on the participant’s Medicare and
Medicaid status. For dually eligible
participants, the PO must explain the
external processes of each option and
assist them in initiating their choices.
This is primarily a matter of personal
preference as both external appeals
processes are equally valid options.
Information on the Medicare IRE
process is available online at https://
www.medicareappeal.com and
information on the SFH process can be
obtained from the SAA. Should the
participant need help with the Medicare
IRE process, then in accordance with
§ 460.124, the PO will provide that
assistance. Although Medicare does not
have an external appeals process to
permit challenges of disenrollment
determinations, all participants may use
their State’s external appeals processes.
As we noted in the discussion on
§ 460.164 (Involuntary disenrollment),
the State must provide a process for
Medicare-only participants for an
involuntary disenrollment appeal.
Comment: Commenters asked what
would happen if the PO directs the
participant to the wrong entity and
would the appeal rights of the
participant be lost if the correct filing is
not made in the required time. In
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addition, one commenter stated that
implementation of the 1999 interim
final rule regarding appeals would be
problematic for them due to a classaction litigation settlement agreement
which applies a time limit on initiating
appeals through the State Medicaid
appeals process.
Response: CMS staff has worked
closely with the POs, the SAAs, and the
IRE staff responsible for PACE in order
to ensure that appeals are directed to the
appropriate entity. However, if an
appeal should be misrouted, corrections
can be accommodated.
As noted previously, dual eligible
participants are allowed to choose to
use either the Medicare or Medicaid
external appeal processes and POs play
a significant role in assisting
participants in choosing the appropriate
external review entity and filing the
appropriate documentation. Where State
law establishes a timeframe for
initiating an SFH, the PO must be
sensitive to those time constraints in
order to ensure that the participant’s
rights to access the SFH is not negated
by a failure to meet the State
timeframes.
Comment: Another commenter
recommended that Medicare
participants be provided the same right
as Medicare beneficiaries enrolled in an
M+C plan and be allowed to go directly
to an Administrative Law Judge (ALJ)
hearing upon completing the internal
appeals process, and not have to go
through carrier or fiscal intermediary
review. Another commenter indicated
that the participant should not have to
exhaust the internal PACE appeal
process before initiating the external
appeal process.
Response: According to § 422.600,
beneficiaries are not permitted to
circumvent the appeals process with
their MA organization. Under § 422.600,
beneficiaries may only be heard before
an ALJ after reconsideration with their
MA organization.
Comment: One commenter expressed
concern that the regulation places the
responsibility entirely with the PO to
advise dually-eligible participants of the
appropriate route of appeal without
supplying guidance as to which route
would best benefit the participant in
different situations. This commenter
believes it is essential that guidelines be
established to decrease the possibility of
litigation against the State or the PO and
to prevent participants from accessing a
second appeal route by saying they were
wrongfully advised in selecting a
particular route of appeal.
Response: We believe that both
processes are valid options and we do
not agree that a wrong choice can be
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made. In addition, we note that since
the 1999 interim final rule was
implemented, no IRE appeals and only
a few SFH appeals have been filed. We
will continue to monitor appeals under
PACE and will propose changes in the
appeals process if warranted. We have
worked extensively with POs to educate
them on the Medicare IRE process so
that they are able to fully explain the
system to participants.
Final rule action:
This final rule will finalize § 460.124
as published in the 1999 interim final
rule.
Subpart H: Quality Assessment and
Performance Improvement
Sections 1894(e)(3) and 1934(e)(3) of
the Act require that, under a PACE
program agreement, the PO, CMS, and
the SAA shall jointly cooperate in the
development and implementation of
health status and quality of life outcome
measures with respect to PACE
participants. In 1999, we were
considering putting into place a PACE
participant assessment tool, and
outcome measures that would be
clinically meaningful to PACE
participants and empirically valid for
purposes of quality monitoring and
improvement. Thus, CMS took a
leadership role in developing outcome
measures to be integrated into clinical
and administrative practices at PACE
sites.
In the 1999 interim final rule, we
adopted quality QAPI requirements that
are consistent with the provisions from
part V of the Protocol. As noted below
and as discussed in that rule (64 FR
66259), we added further requirements
to prepare POs to participate in the
OBCQI system that was under
development pursuant to a CMS
contract with the Center for Health
Services and Policy Research (CHSPR)
at the University of Colorado.
At the time the 1999 interim final rule
was published, CHSPR was developing
a core data set that was to provide the
foundation for a standardized OBCQI
system for PACE programs. In
developing the data set for PACE,
CHSPR examined existing CMS data
instruments such as the Minimum Data
Set (MDS) (a part of the nursing home
assessment instrument), the Outcome
Assessment Information Set (OASIS),
(required under the home health agency
conditions of participation), DataPACE
(developed by On Lok, Inc., and used by
the PACE demonstration programs), and
the Functional Independence Measure
(FIM) (an assessment data set used in
rehabilitation hospitals), for data items
that could be pertinent for PACE quality
improvement purposes.
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Since the publication of the 1999
interim final rule, the health care
industry has moved beyond the
problem-oriented, ‘‘after-the-fact’’
corrective approach of quality assurance
to a proactive approach that focuses on
continuously addressing QAPI.
Consequently, many health care QAPI
programs are patient-driven rather than
process-driven. Given that changes in
health care delivery systems are rapid
and continuous, many providers
requested flexibility to design QAPI
programs that meet the needs of their
health care settings, rather than try to
comply with a ‘‘one-size-fits-all’’
program. We agree that a QAPI program
should blend flexibility with
appropriate accountability and in the
past few years, we have been striving to
balance both in a patient-centered
approach. With an effective QAPI
program, we believe that providers will
be able to determine how its
performance has affected patient
experiences and outcomes. We expect a
provider to focus on performance
outcomes and to prioritize areas needing
improvement.
While we recognize the utility of the
OBCQI core outcome and
comprehensive assessment data
set(COCOA–B) system as a useful
assessment tool for PACE participants,
we have misgivings about its long-term
application. Given the need for
flexibility for PACE sites, we are also
concerned that specifically mandated
measures may compromise the
discretion of POs to use other
assessment tools that may be more
appropriate for their settings. We
decided not to impose the OBCQI
requirements for POs. Therefore, POs
should not expect to see the publication
of specific outcome measures as was
implied in the 1999 interim final rule.
We are not foreclosing the possibility of
requiring specific outcome measures in
the future, but at this time we believe
PACE organizations and their
participants will benefit from a wide
degree of flexibility in the QAPI
approach we have chosen to present.
Section 460.130 General Rule
We require the PO to develop,
implement, maintain, and evaluate an
effective data-driven QAPI program. It is
important that the QAPI program take
into consideration the wide range of
services furnished by PACE.
Additionally, the program should use
data to identify and improve areas of
poor performance. The PO must take
actions that result in improvements in
its performance in all types of care.
Comment: One commenter requested
that we clarify whether the requirement
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to take action to improve the
performance in ‘‘all types of care’’
means that the organization does not
have flexibility to identify its critical
processes and to prioritize and select
areas of concentration in which to apply
resources for improvement efforts.
Response: The requirement in
§ 460.130(c) states that a PO must take
actions that result in improvements in
its performance in all types of care. Our
expectation is that POs will operate a
continuous QAPI program that does not
limit activity to only selected kinds of
services or types of patients. We expect
POs to exercise as much flexibility as is
necessary in order to fully meet
obligations to its participants’ care. As
we do not require the use of a common
quality assessment tool or a set of
specific outcome measures beyond the
data elements for monitoring included
in the program agreement, POs have the
flexibility to develop the program that
best meets their needs. The desired
outcome of the QAPI requirement is that
data-driven quality assessment serves as
the engine that drives and prioritizes
continuous improvements for all the
PO’s services.
Final rule actions:
This final rule will finalize § 460.130
as published in the 1999 interim final
rule.
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Section 460.132
QAPI Plan
The PO must have a written QAPI
plan. Consistent with the Protocol, we
require POs to have their QAPI plan
annually reviewed by the PACE
governing body and, if necessary,
revised. Further, in this section we
establish that a written plan must, at a
minimum, specify how the PO proposes
to (1) identify areas in which to improve
or maintain the delivery of services and
patient care; (2) develop and implement
plans of action to improve or maintain
quality of care; and (3) document and
disseminate the results of the QAPI
activities to the PACE staff and
contractors.
We received a number of comments
and questions regarding the QAPI plan.
Comment: Several commenters
requested information regarding CMS’
intention regarding prior approval and
monitoring of the QAPI plan.
Response: POs are required to present
their QAPI plan to their governing body
for annual approval. CMS and the SAA
must approve the QAPI plan prior to its
inclusion in the program agreement and
review the plan during monitoring
visits.
Comment: One commenter indicated
that the regulations do not establish an
oversight responsibility for review of the
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plan by either the Federal or State
government.
Response: The program agreement
contains a description of the QAPI plan
and CMS and the SAA review plan
during monitoring visits.
Final rule actions:
This final rule will finalize § 460.132
as published in the 1999 interim final
rule.
Section 460.134 Minimum
Requirements for Quality Assessment
and Performance Improvement Program
The requirements contained in
§ 460.134 are consistent with the
Protocol, but provide more explicit
information about the types of outcomes
that must be used to monitor quality.
We provided the following guidance
regarding QAPI in the 1999 interim final
rule. The PO’s QAPI program must
include, but need not be limited to, the
use of objective measures to
demonstrate improved performance
with regard to the following:
(1) Service utilization. PACE
demonstration programs collected
utilization data such as hospitalizations
and emergency room visits. This
information can be used to evaluate
fiscal well-being, as well as evaluate
quality of care. It can also be used to
target reviews of PACE centers whose
utilization data suggest, for example,
that participants may be receiving fewer
services than necessary to achieve
expected outcomes. The purpose of
including utilization data in the PO’s
QAPI program is to help the PO ensure
that participants receive the appropriate
level of care through their PACE center.
Additionally, using information
regarding utilization of and reasons for
emergency care and hospital and
nursing home admissions, the PO can
identify areas for improvement.
(2) Caregiver and participant
satisfaction. Caregiver and participant
satisfaction with services is an
important element of a QAPI program.
A PO must survey, on an ongoing basis,
participants and their caregivers to
determine satisfaction with the services
furnished and the outcomes achieved.
Given the large number of PACE
participants who are cognitively
impaired and the critical role caregivers
play in keeping PACE participants in
the community, it is important to survey
caregivers about their satisfaction with
the program. We expect the PO to use
this information to identify
opportunities to improve services and
caregiver and participant satisfaction.
We do not intend, at this point, to
prescribe the specific tools for
measuring participant and family
satisfaction. It is the responsibility of
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the PO to survey the participants and
family, but we are not specifying the
survey tool they must use. The PO will
be expected to demonstrate its
satisfaction measurement system and
how it is used as part of the overall
internal QAPI system.
(3) Outcome measures derived from
participant assessment data. These
measures can be used to determine if
individual and organization-level
measurable outcomes are achieved
compared to a specified previous time
period. These measures should
encompass the various areas needed to
monitor care for PACE participants,
including physiologic, functional,
cognitive, mental health, social/
behavioral, and quality of life outcomes.
For example, POs should focus their
quality improvement activities on
outcomes such as stabilization in ability
to bathe, from a baseline period to each
follow-up period; improvement in
dyspnea from admission into PACE to a
follow-up period; improvement in
transportation services over a specific
time period; and improvement in
caregiver stress from participant
admission into PACE to a follow-up
time period.
(4) Effectiveness and safety of staffprovided and contracted services,
including the competency of clinical
staff, promptness of service delivery,
and achievement of treatment goals and
measurable outcomes. For participants
to experience the outcomes that the
PACE benefit is intended to achieve,
staff must demonstrate skills and
competencies necessary to facilitate
those desired outcomes. The PO is
expected to include data-based,
criterion-referenced performance
measures of staff skills, to utilize these
data to ensure that staff maintain skills,
and to provide training as new
techniques and technologies are
introduced and as new staff are hired.
Each PO will be expected to
demonstrate that it has a system of
appropriate complexity for keeping
track of the skills and competencies of
the staff and for effectively identifying
and addressing staff training needs.
These data should be an integral part of
the PO’s internal QAPI program that
provides continuous feedback on staff
performance.
(5) Non-clinical areas. The types of
outcomes in this area include outcomes
related to participants grievances,
transportation services, and meals. For
example, if a PO finds a high rate of
grievances not resolved, the PO might
target its activities to improve the
grievance process.
We expect POs to use the most
current clinical practice guidelines and
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professional standards in the
development of outcome measures
applicable to the care of PACE
participants. Continuous improvement
is only possible through the
identification and use of current
information, techniques, and practices.
While we are not imposing any specific
standards of practice, this requirement
establishes the expectation that the PO
will utilize the current clinical and
professional standards as a routine part
of its daily operations.
In addition, we included a
requirement that the PO must meet
minimum levels of performance on
standardized quality measures that will
be established by CMS and the SAA and
which are specified in the PACE
program agreement. For example, we
require all POs to achieve at least 80
percent flu immunization rate for their
PACE participants. If a PO fails
substantially to meet these specified
requirements, the continuation of the
PACE program agreement may be
conditional on the execution of a CAP,
or alternatively, some or all further
payments for PACE program services
may be withheld until the deficiencies
have been corrected. We are not
establishing minimum performance
standards in this regulation. Rather, we
will establish minimum performance
standards in the program agreement
based on analysis of available data sets
that are applicable to PACE participants.
We also added a requirement that the
PO take actions to ensure the accuracy
and completeness of all data used for
outcome monitoring. A data-driven
QAPI program must be based on
accurate data. The regulations require
that POs set up mechanisms to check for
the accuracy, timely collection, and
completeness of all data.
Comment: One commenter described
the efforts of the Performance Measure
Workgroup lead by the NPA in 1999,
which reviewed draft performance
measures previously developed as a part
of the NPA accreditation project. The
final core set of 15 measures were
accepted by the POs and States as
measures valuable to track. This
commenter recommended that CMS
adopt these 15 measures or allow the
States to negotiate quality measures
with POs and CMS as part of the PACE
program agreement.
Response: We believe that the
decision to use outcome measures in
addition to the five noted in § 460.134
is one that that a PO is in the best
position to make. If a PO believes that
tracking a specific outcome measure
will benefit its participants and improve
the level of service or the delivery of
service, we would expect the
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organization to identify and collect
information that will support its use.
Comment: One commenter asked
when it will be known how the quality
data, referred to in the 1999 interim
final rule, will be collected by CMS and
what the specific quality measures will
be. The commenter also questioned how
POs can be expected to comply with the
PACE regulation prior to
implementation of the OBCQI program
minimum requirements for QAPI
program.
Response: In 2001, we established
requirements for submission of Data
Elements for Monitoring, which is
included in the PACE program
agreement under Appendix L. The
program agreement can be located at
https://www.cms.hhs.gov/PACE. As
discussed in more detail in Subpart L of
this final rule, POs are required to
submit the Data Elements for
Monitoring quarterly via the Health Plan
Management System (HPMS). POs are
expected to collect, analyze, and track
data from the five outcomes measures
required in § 460.134, the Data Elements
for Monitoring, and any other outcome
measure where an identified improved
performance will benefit their
participants.
Comment: A commenter questioned
whether levels of performance will vary
by program based on such factors as the
program’s age, its enrollees’
characteristics, its specific service
model, and unique characteristics of the
service area.
Response: As in other types of health
care facilities, the participant
population in PACE sites varies. These
differences should not affect the QAPI
process but may determine what
performance indicators (that is, adverse
patient events, satisfaction, wound
healing, etc.) a PO uses to identify areas
requiring continuous quality assessment
and performance improvement.
Comment: One commenter supported
CMS’s plan, as explained in the 1999
interim final rule (64 FR 66259), not to
impose standardized data collection
requirements by implementing OBCQI,
pending the outcome of work by
CHSPR. The commenter also supports
CMS continuing to work with States to
collect data to be used in the
development and implementation of
outcome measures that would allow
comparison between varied types of
programs serving individuals with like
needs as well as with cross-site
comparison. Other commenters
indicated that the application of
numerous other data collection
instruments such as those noted in the
Preamble of the interim final rule, that
is, the MDS, OASIS, DataPACE, etc.,
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could divert resources from providing
services to PACE enrollees.
Another commenter expressed
concern that POs will be unduly
subjected to data reporting and quality
assessment requirements exceeding
those imposed on other Medicare
provider types. The commenter
indicated it would be better to condense
the data collection responsibilities of
the PACE provider and establish a core
set of minimum data and reporting
requirements.
Response: We are concerned that
specifically mandated measures such as
the OBCQI may compromise the
discretion of POs to use other
assessment tools that may be more
appropriate for their settings. At this
time, CMS does not have any plans to
establish a minimum data set for PACE.
As stated in previous responses, we are
not requiring POs to comply with the
OBCQI system in this final rule.
However, we believe some structure for
quality-related data collection and
reporting is necessary. We expect POs to
exercise flexibility in determining the
most appropriate methods and
instruments for their participant
caseloads. Those POs that have
experience with data sets should be able
to manage the data needs of their QAPI
program.
We recognize that in some States, POs
are already subject to OASIS reporting
requirements because they are licensed
as home health agencies and must
comply with OASIS requirements. It
was not our intent to subject POs to
more reporting requirements than other
providers. However, as more States
develop specific licensure requirements
for PACE, this reporting burden will be
greatly reduced. We also recognize that
some POs have experience in utilizing
the draft performance measures
developed by the NPA Performance
Measure Workgroup. Although we are
not requiring that POs use the OBCQI
nor submit the COCOA–B data at this
time, for POs still searching for
guidelines to develop or improve their
assessment tools or quality
enhancement, the COCOA–B is
available at https://www.cms.hhs.gov/
QualityInitiativesGenInfo.
The commenters may have
misunderstood the preamble discussion
of QAPI in the 1999 interim final rule.
We stated that the CHSPR was
examining existing CMS data
instruments such as MDS, OASIS,
DataPACE and FIM for data items,
which may be pertinent for PACE. We
did not intend to imply that POs would
have to comply with these other CMS
data sets. However, States have differing
requirements for PACE licensure and
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with licensure and if the State requires
a PO to be licensed as several provider
types the PO would be responsible for
the reporting requirements of each of
the licensed provider types.
Comment: One commenter requested
information about CMS’s plan for
working with States to establish
outcome measures and minimum levels
of performance.
Response: At this time, we have no
specific plans to establish additional
outcome measures or minimum levels of
performance beyond the data elements
for monitoring which were established
in 2001 and are included in the program
agreement as Appendix L. State
licensure requirements are based on the
State’s designation of PACE as a
particular provider type. The State
designation determines the State and
Federal requirements, which may
include outcome measures or minimum
levels of performance.
We believe that State licensure
requirements together with QAPI
program requirements and our reporting
requirements related to the data
elements for monitoring are sufficient to
ensure quality care for PACE
participants without being excessively
burdensome for the POS. In 2001, we
established the Data Elements for
Monitoring. POs are required to submit
quarterly data on each of the following
9 elements:
1. Routine Immunization
2. Grievance and Appeals
3. Enrollments
4. Disenrollments
5. Prospective Enrollees
6. Readmissions
7. Emergency (unscheduled) Care
8. Unusual Incidents for Participants
and the PACE site (to include staff if
participant was involved)
9. Deaths
Final rule actions:
This final rule will finalize § 460.134
as published in the 1999 interim final
rule.
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Section 460.136
Activities
Internal QAPI
In § 460.136, we require that the PO
must use a set of outcome measures to
identify areas of good or problematic
performance and must take actions
targeted at reinforcing or improving care
based on these outcome measures.
The PO also must incorporate any
actions that result in performance
improvement into its standards of
practice for the delivery of care. A
method of periodically tracking
performance to assure that any
improvements are sustained over time
must also be incorporated in the
program. The PO must use its own
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experience from its performance
improvement program to change care
behaviors and to ensure that these
behaviors are sustained.
We require the PO to set priorities for
performance improvement, considering
the prevalence and severity of identified
problems and giving priority to
improvement activities that affect
clinical outcomes. However, any
identified problems that directly or
potentially threaten the health and
safety of participants must be corrected
immediately. Prioritizing areas of
improvement is essential to ensure
consistency in the quality of care
furnished over time. Conditions that
may threaten the health and safety of
participants must be immediately and
directly addressed when they are
identified.
Similar to the Protocol, we require the
PO to designate an individual to
coordinate and oversee implementation
of QAPI activities. The purpose of this
requirement is to ensure that the PO
designates responsibility for a QAPI
plan and the various activities resulting
from this plan. Also, this individual is
responsible for ensuring that all team
members, PACE staff, and contract
providers are aware of the various
quality QAPI activities.
We require that the PO ensure that all
team members, PACE staff, and contract
providers are involved in the
development and implementation of the
QAPI activities and are aware of the
results of these activities. The process of
service delivery in PACE requires the
team to identify participant problems,
determine appropriate treatment
objectives, select interventions and
evaluate outcomes of care on an
individual participant basis. The IDT is
in a unique position to provide PACE
management with structured feedback
on the performance of the PACE
program and suggest ways in which
performance can be improved. Thus, we
expect the PO to make full use of the
IDT and other staff in contributing to its
internal quality improvement program.
Finally, consistent with the Protocol,
we require the PO to encourage PACE
participants and caregivers to be
involved in QAPI activities, including
providing information about their
satisfaction with services. One of the
best sources of information about the
strengths and weaknesses of a program
is from the users of the program. In this
case, it is important for PACE programs
to get feedback from both PACE
participants and caregivers to help
identify areas that need improvement.
Comment: Many commenters
expressed support for the use of an
OBCQI system.
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Response: We thank the commenters
for their support although we are not
requiring POs to comply with a specific
OBCQI system at this time.
Comment: A commenter pointed out
that the QAPI coordinator has a similar
function similar to the medical director
with regard to quality. The commenter
asked if one person could hold both
positions.
Response: The medical director has
responsibility for patient outcomes and
for the organization’s QAPI program. It
is the PO’s choice to determine that the
medical director will serve as the QAPI
coordinator. The coordinator’s function
is to coordinate and oversee the
implementation of quality assessment
and performance improvement
activities. We envisioned the QAPI
coordinator as an individual other than
the medical director. The QAPI
coordinator would be responsible for
day-to-day quality issues, collecting
data, analyzing data, detecting trends,
coordinating IDT involvement in QAPI
activities, and compiling comments
related to participant/caregiver
satisfaction and concerns.
Final rule actions:
This final rule will finalize § 460.136
as published in the 1999 interim final
rule.
Section 460.138 Committees With
Community Input
Consistent with the Protocol, we
require that the PO develop a
committee(s) with community input to
(1) evaluate data collected pertaining to
quality outcome measures, (2) address
the implementation of and results from
the QAPI plan, and (3) provide input
related to ethical decision-making
including end-of-life issues and
implementation of the Patient SelfDetermination Act. Through this
committee, the PO will be able to
receive guidance regarding its QAPI
program and the ethical issues faced by
POs.
Comment: One commenter disagreed
with the requirement, stating that it
does not seem reasonable or necessary,
for a small PO to be required to involve
community members in one or more
committees to evaluate data from the
quality outcomes measures and to
address implementation of the
organization’s QAPI plan. The
commenter indicated that it should be
sufficient for the SAA and CMS to
evaluate the QAPI data and plan
implementation on behalf of the
enrollees and community.
Response: The requirement for a PO
to establish committee(s) with
community input was adopted from the
Protocol. Section 1894(f) of the Act
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requires that the Secretary ‘‘* * *
incorporate the requirements applied to
PACE demonstration waiver programs
under the PACE protocol.’’ The use of
community input is contained in that
protocol. Our intention is to provide a
participant protection through
community involvement in the
oversight of participant satisfaction and
QAPI activities.
Final rule actions:
This final rule will finalize § 460.138
as published in the 1999 interim final
rule.
Section 460.140 Additional Quality
Assessment Activities
We require that POs participate in
periodic, external quality improvement
reporting requirements as may be
specified by the CMS or the SAA.
Examples of participation in an activity
include the reporting of data items for
outcome measurement purposes,
participation in the survey process, and
participation in a CMS-directed national
quality improvement project.
Comment: One commenter asked
when CMS would provide the ‘‘external
quality assessment and reporting
requirements.’’
Response: The only quality
assessment reporting that we currently
require is the Data Elements for
Monitoring.
Final rule actions:
This final rule will finalize § 460.140
as published in the 1999 interim final
rule.
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Subpart I: Participant Enrollment and
Disenrollment
The purpose of subpart I is to
establish the requirements for
enrollment and disenrollment of a PACE
participant. We received a large number
of comments related to enrollment and
disenrollment in PACE.
Section 460.150 Eligibility To Enroll in
a PACE Program
In accordance with sections 1894(a)(5)
and (c)(1) and 1934(a)(5) and (c)(1) of
the Act, we established § 460.150, to
specify the requirements for eligibility
to enroll in a PACE program.
Sections 1894(c)(2) and 1934(c)(2) of
the Act provide that a PACE program
eligible individual must have a health
status comparable to the health status of
individuals who participated in the
PACE demonstration programs. Further,
sections 1894(c)(2) and 1934(c)(2) of the
Act specify that this determination will
be based upon information on health
status related indicators (such as
medical diagnoses and measures of
activities of daily living, instrumental
activities of daily living, and cognitive
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impairment) that are part of the
information collected by POs on
potential PACE program eligible
individuals. This provision was
intended to ensure that POs continue to
serve patients who are as frail as those
served under the PACE demonstration
program and will prevent POs from
selecting enrollees who need less care
and whose care is less costly.
As we explained in the 1999 interim
final rule, we examined data extracted
from the PACE Fact Book (Second
Edition, 1996, prepared by On Lok, Inc.,
1333 Bush Street, San Francisco,
California, 94109) which provides a
portrait of participants in the eleven
fully-capitated demonstration programs
as of December 31, 1995. Activities of
daily living (ADLs) are personal care
tasks (bathing, dressing, toileting,
transferring, and eating) that a person
must be able to perform to be
considered independent. A person is
considered to have an ADL dependency
and a score of ‘‘1’’ is assigned, for each
of those 5 tasks for which some or full
assistance is needed to perform the task.
A similar scale measured dependencies
in eight instrumental activities of daily
living (IADLs), which include meal
preparation, shopping, housework,
laundry, heavy chores, money
management, taking medications, and
transportation. The 2710 participants in
these 11 sites at the end of 1995 had an
average of 2.8 ADL dependencies
(varying by site from 2.3 to 3.8) and an
average of 7.5 IADL dependencies
(varying from 6.9 to 7.9 by site).
Additionally, these participants had an
average of 7.9 medical conditions
(varying from 4.9 to 11.0 by site) and an
average number of 4.5 errors or
unanswered questions (varying from 2.0
to 6.4) on the Short Portable Mental
Status Questionnaire used to evaluate
mental functioning.
The PACE Fact Book acknowledges
the difficulty of maintaining a valid and
consistent data set in a multisite project
with sites scattered across the country.
However, there are many reasons why
the data would be expected to show
differences across sites. Although the
targeted population for all PACE
demonstration programs consisted of
individuals who met the NF level of
care, the specific criteria used to
determine if an individual needs this
level of care varies by State. Actual
implementation of the PACE program
also differs in other ways across sites to
reflect the particular community in
which the site is located. Furthermore,
marketing efforts vary, as do the
maturity of the site and particular
staffing arrangements. We are convinced
that any means of determining whether
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individuals have a health status
comparable to that of participants in the
PACE demonstration programs must
take into account variances among sites
and differences across patients within a
site. Therefore, we concluded that we
could not develop a tool that would
more adequately determine health status
comparable to individuals in the PACE
demonstration programs than the
current criteria used by States to
determine if an individual needs a NF
level of care.
In determining how best to implement
this requirement, we also considered
other safeguards against selective
enrollment. Sections 1894(c)(3) and
1934(c)(3) of the Act include a
requirement that participants be
recertified annually as requiring a NF
level of care. Under the demonstration
program, there was a one-time
certification of a participant’s meeting
the NF level of care. Thus, under the
demonstration program, POs could
continue to serve individuals who had
a short-term need for a NF level of care
but whose condition had shown
significant improvement. The law’s
annual recertification requirement
ensures that participants will continue
to need a NF level of care.
Additionally, we included a
requirement that POs must notify CMS
and the SAA of enrollment denials.
CMS and the SAA can analyze this
information to detect selective
enrollment.
After weighing both the need to
maintain State and organization
flexibility to develop programs suitable
to the communities in which the POs
operate and the implementation of other
safeguards against selective enrollment,
we believe having a health status
comparable to the PACE demonstration
programs is inherently equivalent to
needing a NF level of care. We are
satisfied that applying the NF level of
care requirement in conjunction with
the other safeguards discussed will
minimize selective enrollment while
preserving program flexibility; however,
we invited comments with regard to
other ways to implement this provision.
Additionally, the statute requires that
an individual meet any other eligibility
conditions imposed under the PACE
program agreement. We are aware that
under the demonstration program, some
PACE sites instituted some other
eligibility conditions. For example,
some set their minimum age limits
higher than 55. However, we do not
believe the intent of section
1894(a)(5)(D) of the Act was to allow for
modification of the requirements of
section 1894(a)(5)(A–C) of the Act,
including the age criteria of 55 or older.
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Thus, POs may not turn away any
otherwise eligible individual who is at
least age 55.
In the 1999 interim final rule, we
cautioned organizations that these sitespecific eligibility requirements are not
intended to allow programs to
discriminate against individuals with
problems such as cognitive deficits,
disruptive behavior, or substance abuse.
Any site-specific eligibility criteria must
be specified in the program agreement.
We will not approve criteria that would
serve as a way to selectively enroll
individuals whose care is anticipated to
be less costly or who are thought have
easier care needs.
The eligibility requirement specified
in § 460.150(c) incorporated the
Protocol provision that at the point of
enrollment, an individual’s condition
must be such that his or her health or
safety would not be jeopardized by
living in a community setting. We
recognize that enrollment in the PACE
program is not appropriate for everyone
who meets the basic eligibility criteria.
Determining whether or not an
individual’s health or safety would be
jeopardized by living in the community
involves assessing the individual’s care
support network as well as the
individual’s health condition. As
specified in § 460.152(a)(4), this
assessment is done by the PO based
upon criteria developed by the SAA and
specified in the program agreement.
We indicated in the statutory
provisions in sections 1894(i) and
1934(j) of the Act that PACE program
eligibility is not contingent upon an
individual’s eligibility for Medicare or
Medicaid.
Comment: Two commenters disagreed
with the regulatory requirement
permitting enrollment of individuals 55
years of age or older. One commenter
requested allowing the age limitation be
established at the State’s discretion. The
other commenter requested more
restrictive age targeting criteria which
would be consistent with pre-PACE and
PACE demonstration programs. This
commenter would limit eligibility to
those age 65 years old and older.
Response: The age requirement is
consistent with sections 1894(a)(5)(A)
and 1934(a)(5)(A) of the Act, which
defines a PACE program eligible
individual as ‘‘55 years of age or older.’’
Comments: There were numerous
requests for clarification of the State
responsibility related to PACE eligibility
determinations. Commenters asked who
determines NF level of care for PACE
applicants who are not Medicaideligible.
Response: The SAA is responsible for
determining the NF level of care for all
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PACE applicants, regardless of Medicaid
status.
Comment: Four commenters
concurred with our interpretation of
health status comparable to individuals
enrolled in the PACE demonstration
programs. One commenter asked about
the meaning of the NF certification
requirement and if States have the
ability to set criteria that would limit
enrollment to persons who are more
costly or more difficult to care for than
persons who meet the State’s minimum
threshold level for NF level of care.
Response: Section 460.150(b) requires
that an individual must meet 3 basic
eligibility requirements in order to
enroll in PACE. These are: (1) Be 55
years old or older, (2) be determined by
the SAA to need the level of care
required under the State Medicaid plan
for coverage of NF services (that is, the
individual’s health status is comparable
to the health status of individuals who
participated in the PACE demonstration
programs), and (3) reside in the PO’s
service area.
If a State establishes that its minimum
threshold to qualify for a NF level of
care would permit the enrollment of less
frail individuals than those who
participated in PACE demonstration
programs (on a nationwide or State
basis), we will approve the use of a
more stringent or higher level of care
requirement in order to ensure that the
PACE permanent providers continue to
serve a population that is comparable to
those served under the PACE
demonstration programs.
Comment: Several commenters
requested clarification on the
requirement that individuals with
neither Medicare nor Medicaid may
enroll in PACE. Commenters asked if
this requirement was intended to
mandate that States provide PACE as a
private pay benefit or whether this
would be an option. Commenters noted
that establishing PACE as a private pay
benefit may subject POs to State
insurance laws.
Another concern was that the
regulation addressed all combinations
for premiums except for individuals
with neither Medicare nor Medicaid.
One commenter requested clarification
of premium amounts for non-Medicare
and non-Medicaid participants.
Response: Based on sections 1894(i)
and 1934(j) of the Act, we believe the
Congress intended to permit individuals
with Medicare Part A, Medicare Part B,
Medicaid, any combination of the
above, or none of the above mentioned
benefits to participate in PACE.
Therefore, § 460.150(d) indicates that a
potential participant is not required to
be Medicare enrolled or Medicaid
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71309
eligible. The statute does not specify the
premium that may be charged to nonMedicare and non-Medicaid
participants. However, in response to
inquiring POs, we have indicated they
could charge the non-Medicare and nonMedicaid participants the combined
Medicare and Medicaid capitation rates
as their premium.
Comment: A commenter asked if an
individual who met all enrollment
criteria, except the ability to live safely
in a community setting could be denied
enrollment. The commenter asked
whether this would be the only
condition under which a willing
individual could be denied enrollment.
Response: Consistent with the
Protocol, the only permitted reason for
a denial of enrollment is when a
participant’s health or safety would be
jeopardized by living in a community
setting. The criteria used to determine if
an individual’s health or safety would
be jeopardized by living in a community
setting are often developed by the SAA
and must be included in the PACE
program agreement in accordance with
sections 1894(c) and 1934(c) of the Act.
PACE staff must assess the potential
participant to establish that the
participant can be cared for
appropriately in a community setting
and that he or she meets all
requirements for PACE eligibility
specified in this part. The SAA is
responsible for oversight of this process
and has ultimate responsibility for the
determination. If a PO denies
enrollment because based on their
assessment, that is, they do not believe
the individual can be safely maintained
in the community, the PO must notify
CMS and the SAA.
Comment: When determining whether
an individual can be maintained safely
in the community, one commenter
asked if we intended to include all
possible community settings or merely
the one in which the individual resides
at the time of application.
Response: The intent of the
requirement is that POs consider the
individual’s residence at the time of
application. However, if the individual
cannot be maintained safely in their
current residence but the PO believes
they could live safely in another
community setting, the option of
moving should be presented to the
individual before enrollment is denied.
Comment: Several commenters
recommended regulatory revisions that:
(1) Provide the SAA flexibility to ensure
that selective enrollment is avoided; (2)
permit denial of enrollment to those
with End-Stage Renal Disease (ESRD)
(alternatively, CMS should reconsider a
proposed change in financing for
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enrollees with ESRD); and (3)
specifically exclude conditions
prohibited elsewhere in the regulation
from being approved as an additional
program specific eligibility requirement.
Commenters noted that specific mention
of important protections against
discriminatory exclusion would be
beneficial. Lastly, commenters
requested that we provide an example of
an optional eligibility criterion.
Response: The regulations include
several provisions intended to prevent
selective enrollment. First, participants
must have a health status comparable to
the health status of individuals who
participated in the PACE demonstration
program. This is incorporated into the
requirement that eligible individuals
must meet the State’s NF level of care
requirements. If a State establishes that
its minimum threshold to qualify for a
NF level of care would permit the
enrollment of less frail individuals than
those who participated in the PACE
demonstration program (on a
nationwide or State basis), the State may
request the use of a more stringent or
higher level of care requirements in
order to ensure that the POs continue to
serve a population that is comparable to
that served under the PACE
demonstration. Other safeguards
include a requirement that participants
be recertified annually as requiring a NF
level of care as well as a requirement
that POs must notify both CMS and the
SAA of enrollment denials.
It is the SAA’s responsibility to
establish the criteria used by the PO in
assessing an individual’s ability to live
safely in the community. These criteria
are included in the program agreement.
The PO’s assessment is used by the SAA
in their final enrollment/denial
determination. Although we believe that
the States will be open to PO
assessments regarding a participant’s
ability to live safely in the community,
the decision to permit a denial of
enrollment is ultimately delegated to the
State. If the PO determines that the
individual must be denied enrollment,
the PO must inform CMS and the SAA.
In addition, the PO is required to inform
the individual in writing of the reason
for the denial.
We understand individuals with
ESRD are among the most frail and
complex persons to care for and in the
past POs have had reservations about
enrolling this population due to
additional cost of their care. However,
we believe that PACE is a care delivery
model well-suited to meeting the needs
of this population. Thus, we do not
believe that it is appropriate for POs to
deny enrollment to individuals solely
based on ESRD status.
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In January 2005, we implemented a
risk-adjusted capitation model
exclusively for ESRD. The ESRD CMS–
HCC model accounts for the additional
costs of providing ESRD patients with
the costly and highly specialized care
needed. This model is exclusively for
ESRD patients and has three categories
of ESRD acuity: those that are on
dialysis, those that have had kidney or
kidney and pancreas transplant(s), and
those that have had kidney grafts.
We agree with the commenter’s
suggestion that any condition that is
specifically excluded in statute or
regulation not be included in a program
agreement as an additional program
specific eligibility condition. As all
additional program specific eligibility
conditions must be approved by CMS
and the SAA, we do not believe that
additional regulatory language is
needed.
Although we have not yet approved
any site-specific eligibility
requirements, we anticipate that the
most likely proposal would be to
develop a disease or condition-specific
program, such as programs for
participants with Alzheimer’s disease.
Site-specific requirements may not
modify the three basic eligibility
requirements and may not serve as a
way to selectively enroll participants.
We will consider other proposals on a
case-by-case basis.
Comment: Several commenters asked
which IDT members are required to
assess the participant to determine the
participant’s ability to live safely in the
community. Another commenter
requested that the PO’s ability to safely
transport a participant be considered in
the determination of whether a
participant could live safely in the
community.
Response: We did not specify
particular IDT members that must assess
the participant’s ability to live safely in
the community because we believe that
the PO is in the best position to assign
this responsibility. It is our expectation
that individuals’ health condition and
their social support system will be
considered in their assessment. In
addition, as transportation is a major
activity, whether to the PACE center, or
to off-site providers, we expect this
assessment to include the PO’s ability to
transport individuals safely.
Comment: One commenter requested
that for POs located in areas where there
are a disproportionate number of
Medicaid-only elderly, they be
permitted a waiver or modification of
the mandate to enroll all individuals
meeting the eligibility requirements.
The commenter indicated that a PO in
this situation will have a serious
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financial burden from the substantial
loss of revenues related to the
prohibition from collecting the
Medicare capitation amount from these
participants.
Response: With implementation of the
Part D benefit, all States will have to
develop Medicaid rates that vary
depending on whether the participant is
dually eligible (Medicare and Medicaid
eligible) or is a Medicaid-only
individual. The costs utilized as the
basis for the calculation of the Medicaid
rate will vary for these two comparable
populations due to service utilization
and will result in a higher rate for the
Medicaid-only population. Therefore,
the Medicaid capitation payment is
adjusted to account for the difference in
costs between the dually-eligible
individual and the Medicaid-only
individual. We recognize that an
organization may receive more for a
dually-eligible participant, due to the
receipt of both Medicare and Medicaid
capitation payments rather than only
the Medicaid capitation for a Medicaidonly participant. However, we believe
the Medicaid capitation payments are
adequately adjusted to account for the
difference in costs, and we are not
inclined to grant a waiver of the
requirement to enroll the Medicaid-only
population.
Final rule actions:
This final rule will finalize § 460.150
as published in the 1999 interim final
rule.
Section 460.152 Enrollment Process
We established § 460.152 to specify
the PO’s responsibility during the intake
process and actions required in the
event a potential PACE participant is
denied enrollment because his or her
health and safety would be jeopardized
by living in a community setting.
Although we recognize that the intake
process must be flexible to meet the
needs of POs and potential PACE
enrollees, in the 1999 interim final rule,
we specified certain steps that must, at
a minimum, be included in the process.
These are not intended to be sequential
steps and may in fact occur
concurrently. Potential participants
need reliable, accurate information on
the PACE delivery system in order to
make a rational decision whether to
enroll. There is both a legal and an
ethical obligation to inform potential
participants about how the PO controls
and affects the delivery of health care
and other services, albeit in full
partnership with the participant.
The following discussion describes
the information that is made available to
the potential participant routinely and
upon request. One-on-one assistance is
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provided throughout the intake process.
In all situations, the information is
provided in a culturally competent
manner, including providing
information in a language understood by
the participant.
The most basic disclosure is that all
health care services must be received
through the PO. Once that disclosure is
made and understood by the potential
participant, other key disclosures
related to what is included within and
what is excluded from the PACE
program, what costs would be borne by
the participant, how to access
emergency services, and how the
grievance and appeals processes work.
Additional information that should be
disclosed upon request includes the
process that the PO uses to decide that
drugs, devices, and procedures are
experimental and whether the PO uses
a drug formulary.
The uniqueness of the PACE model
depends upon the partnership formed
between the participant and the IDT.
Therefore, a potential participant should
also be made aware of how the team
works, who is on it, and what choices
exist for participant selection of a
primary care physician. The participant
must also know how the organization
provides access to services not provided
directly by the IDT. These services may
include contractors who furnish
specialty services, health care facilities
such as hospitals and nursing homes,
and providers of home health care. Also,
participants may request information
regarding whether there are financial
incentives to PO staff and contractors
that may impact care. Finally, upon
request, the following information must
be disclosed: Information regarding
board certification and other
credentialing requirements; clinical
protocols; medical practice guidelines,
consumer satisfaction survey results; or
the results of the organization’s most
recent Federal or State review.
With regard to specific intake tasks,
we did not include the Protocol
requirement for a complete assessment
by the IDT prior to the denial of
enrollment based on health and safety
issues. We believe that such a
determination can generally be made
without a complete IDT assessment. In
establishing enrollment requirements,
our intent was to clarify, not change, the
enrollment process as described in the
Protocol.
If a prospective participant is denied
enrollment because his or her health or
safety would be jeopardized by living in
the community, we require the PO to
inform CMS and the SAA as well as
make the documentation available for
review; notify the individual in writing
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of the reason for the denial; as
appropriate, refer the individual to
alternative services; and retain
supporting documentation of the reason
for the determination.
We received the following comments
related to the PACE enrollment process.
Comment: Commenters asked if the
State review was limited to certifying a
potential participant’s eligibility for NF
level of care. Commenters also asked if
the State was prohibited from reviewing
other eligibility criteria such as the
ability for the potential participant to be
maintained safely in the home.
Response: In addition to certifying NF
level of care, States are responsible for
establishing the criteria used for the PO
assessment to determine if an
individual’s health and safety would be
jeopardized by living in a community
setting. States are also responsible for
oversight of the PO’s intake process.
Comment: A commenter asked if
Federal financial participation (FFP) is
available to States for administrative
costs related to the State performing
preadmission screening for NF level of
care determinations for participants,
particularly if they are not Medicaid
eligible.
Response: FFP is provided to States
for all administrative costs for
administering the PACE program.
Because the State NF level of care
determination is a statutory eligibility
requirement for the PACE program, the
State may claim FFP for this
administrative function regardless of
whether the participant is ultimately
determined eligible for Medicaid or
Medicare.
Comment: Commenters requested we
identify which members of the IDT must
conduct assessments prior to
enrollment.
Response: We have not specified
which IDT members must conduct
assessments prior to enrollment. We
believe the PO is best able to identify
staff qualified to perform the assessment
to determine whether the participant
can live safely in the community and
provide a preliminary explanation of the
services that an individual would
receive from the program. An initial
comprehensive assessment as described
in § 460.104 must be completed by all
members of the IDT promptly following
enrollment.
Comment: We received several
comments related to denials of
enrollment that we believe indicate
some confusion regarding the
differences between ‘‘withdrawal’’ by a
participant, ‘‘screen-out’’ by the PO
when the prospective enrollee does not
meet eligibility requirements, and
‘‘denial of enrollment’’.
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Response: We wish to clarify the
difference between ‘‘withdrawal,’’
‘‘screen-out,’’ and ‘‘denial of
enrollment.’’
When a prospective enrollee begins
the intake process, the PO must
determine whether or not the
prospective enrollee meets the three
basic eligibility criteria:
(1) Age 55 or older,
(2) Lives in the service area of the PO,
and,
(3) Requires the State’s NF level of
care.
• If the potential enrollee does not
meet any of these three basic eligibility
criteria, we consider the result to be a
‘‘screen-out’’ by the PO.
• If the prospective enrollee meets the
three basic eligibility criteria but
decides not to enroll in the PACE
program, we consider the enrollee’s
action to be a ‘‘withdrawal.’’
• If the potential enrollee meets the
three basic eligibility criteria, they are
then assessed to ensure they can safely
live in the community and be provided
a preliminary explanation of services
that would be provided. If the enrollee
then chooses not to enroll, it is still
considered a ‘‘withdrawal.’’ Neither
screen-outs nor withdrawals are
required to be reported to CMS or the
SAA by our regulations.
• A ‘‘denial of enrollment’’ may occur
when the person is determined to be
unable to live in the community without
jeopardizing his or her health and
safety. The PO must report this denial
of enrollment to CMS and the SAA and
provide the individual with a written
explanation of the denial of enrollment.
Consistent with the Protocol, the only
permitted reason for a denial of
enrollment is that living in a community
setting would jeopardize an individual’s
health and safety.
Comment: Commenters asked about
the purpose of notifying CMS and the
State of each denial of enrollment, and
how this notification was to occur. We
were also asked if the intent of reporting
a denial of enrollment is to
communicate the presence of an ‘‘at
risk’’ individual living in the
community, for which the State already
has established reporting requirements
and protocols for addressing such
situations. Commenters also asked if
potential participants could appeal
denials of enrollment.
Response: The purpose for notifying
CMS and the SAA of each enrollment
denial is to prevent selective enrollment
by the PO. We believe this reporting is
another participant protection
preventing the practice of enrolling
those individuals with less expensive
care needs or implementing
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discriminatory practices. The CMS
requirement is fulfilled through the
quarterly HPMS reporting. The SAA is
responsible for the oversight of the
denial process and may specify
additional reporting requirements.
Denials of enrollment are may be
appealed by potential participants
through the State fair hearing process,
and this process is applicable for all
enrollment denials, regardless of the
participant’s Medicare and Medicaid
status.
Comment: Two commenters
recommended that we modify
requirements to explicitly permit
qualified M+C (now MA) enrollees to
disenroll from MA at any point in the
year for the purpose of enrolling in
PACE.
Response: Medicare has an
operational process called the Special
Election Period (SEP) which allows
Medicare managed care enrollees to
disenroll from MA plans at any time in
order to enroll in PACE. The SEP for
PACE is in the Medicare Managed
Manual, section 30.4.4., and can be
located on the CMS Web site at https://
www.cms.hhs.gov/manuals/downloads/
mc86c02.pdf. Moreover, after
disenrolling from PACE, under the SEP,
individuals are allowed two months to
enroll in an MA plan or revert to the
original Medicare program. As SEPs are
an operational practice of the MA
program, we do not believe it is
appropriate to include SEP provisions
in PACE regulations.
Comment: One commenter
recommended that the regulation be
revised to require POs to explain to
potential enrollees which services or
benefits are excluded and how the
PACE service delivery model differs
from the other service alternatives.
Response: The intake process is an
extensive and interactive activity
between the PO, the participant and
their family or caregiver. During these
encounters the PO staff explains PACE,
what it encompasses and the differences
between PACE and other service
delivery alternatives including what
services generally are not covered. The
PACE benefit includes all Medicare
services, all Medicaid services, and
services the IDT determines is necessary
for a particular participant. Therefore,
we believe regulatory language requiring
POs to provide information on excluded
services would be inappropriate because
PACE services are participant-specific
and excluded services for one
participant may become required
services for another participant.
Comment: One commenter
recommended that the information
supplied to prospective participants
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include a review of post-eligibility
treatment of income, which was not
expressly included in the 1999 interim
final rule.
Response: Although not specified in
this section of the regulation, we require
that information regarding posteligibility treatment of income is
included in the enrollment agreement
(see § 460.154(g).
However, we agree with the
commenter and as an additional
participant protection, we are adding a
requirement to § 460.152(a) that POs
review post-eligibility treatment of
income with prospective enrollees.
Comment: Commenters asked if the
State could delegate review of denials of
enrollment and review of proposed
involuntary disenrollments to local
departments of social services.
Response: The PO must provide
written notification to individuals
denied enrollment. We note that a
denial occurs when an individual meets
the basic eligibility criteria of age, living
in the service area and requiring NF
level of care but is determined to be
unable to live safely in the community.
The SAA is ultimately responsible for
oversight of this process and for prior
review of involuntary disenrollments.
While the SAA can delegate these
activities, the SAA must maintain
adequate and appropriate oversight and
review of any delegated activities/
responsibilities.
Final rule actions:
In this final rule, we are adding a
requirement that POs review posteligibility treatment of income with
prospective enrollees.
Section 460.154 Enrollment
Agreement
While the program agreement
contains the specific enrollment and
disenrollment procedures to be followed
by the PO, in § 460.154, we specify
general requirements, which must be
met by all POs. Although the statute is
silent as to any general enrollment
requirements, it requires that the
regulations should incorporate, to the
extent possible, the requirements
applied to the PACE demonstration
programs under the Protocol. Thus, we
adopted the Protocol enrollment and
disenrollment provisions with the
exceptions noted below.
We removed the reference to the
Member Handbook because we found
the distinction between the Member
Handbook and the enrollment
agreement to be confusing. We define
the minimum information that must be
included in the enrollment agreement to
incorporate those materials that would
generally be expected to be included in
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a Member Handbook. Although some
POs may use a cover sheet to obtain the
participant’s signature and a
‘‘handbook’’ to provide the required
information, the cover sheet alone does
not constitute the enrollment agreement
and must be accompanied by the
additional minimum information
specified when provided to the
participant.
In the 1999 interim final rule, we
emphasized that an individual who
accepts PACE as his or her sole source
of services could not then make an
election of hospice care under section
1812(d) of the Act and 42 CFR 418.24
or section 1905(o)(2) of the Act.
However, hospice-type services are
available from the PO as the PACE
model of care is designed to furnish a
continuum of services which meet
health care needs. We included a
requirement that the enrollment
agreement include notification that
Medicaid recipients and individuals
dually-eligible for Medicare and
Medicaid enrolled in PACE are not
liable for any premiums, but they may
be held liable for any applicable
spenddown liability under 42 CFR
435.121 and 435.831 and any amounts
due under the post-eligibility treatment
of income process under § 460.184.
We also included a requirement for
the enrollment agreement to include
information on the consequences of
subsequent enrollment in other optional
Medicare or Medicaid programs
following disenrollment from PACE.
This provision was intended to ensure
that participants are informed in
advance of conditions that might apply
if they are disenrolled from PACE and
elect, for example, to enroll in another
managed care plan.
We added a requirement that any
changes to the information contained in
the enrollment agreement must be
provided to the participant in writing
and fully discussed with the participant
and his or her representative or
caregiver. We believe it is essential that
all participants are made aware of any
changes in this information in order to
protect and exercise their rights.
Comment: We received four
comments related to the enrollment
agreement. One commenter expressed
concern that in § 460.154(h) our
requirement that the enrollment
agreement contain a notice that a
Medicare participant may not disenroll
from a PACE program at a Social
Security office seems likely to create
confusion and could be more
appropriately handled by proper
education of Social Security
Administration staff.
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Response: Social Security
Administration staff are unable to make
an eligibility determination for PACE
enrollment. The PO and SAA make the
required determinations that a
prospective PACE enrollee meets the
State’s NF eligibility criteria and can be
safely cared for in the community.
Because most Medicare beneficiaries
are familiar with the Social Security
office in their community as the place
where they signed up for their Social
Security and Medicare benefits, it is
reasonable to assume that Medicare
beneficiaries would think that the Social
Security office is the logical place to
enroll or disenroll from PACE. We
included this requirement in our
regulations to ensure that all PACE
participants understand that, unlike
other Medicare benefits, they cannot
enroll in or disenroll from PACE at a
Social Security office.
We are clarifying this requirement by
revising the regulatory language to state
that enrollees may not enroll or
disenroll at a Social Security office.
Comment: Two commenters requested
we modify § 460.154(k) to require POs
to include in the enrollment agreement
all services that are covered and not
covered through the PACE providers.
Response: We disagree with the
commenters; PACE services are
participant-specific as determined by
the IDT and specified in the
participant’s plan of care. Therefore,
identifying covered and non-covered
services could be misleading and
potentially confusing for participants
and their family or representative.
Comment: One commenter requested
we modify § 460.154(t) to specify that
the enrollment agreement contain the
signature of the applicant or his or her
designated representative, and the date.
Response: We agree with this
commenter, and are amending
§ 460.154(t) to include ‘‘or his or her
designated representative’’ to sign the
enrollment agreement.
Final rule actions:
In this final rule we are revising:
• § 460.150(h) by clarifying that
individuals may not enroll or disenroll
at a Social Security office.
• § 460.154(t) to read ‘‘The signature
of the applicant or his or her designated
representative and the date.’’
Section 460.156 Other Enrollment
Procedures
We established this section to specify
the documentation that must be
provided to a PACE participant who
signs an enrollment agreement.
Specifically, a PACE participant must be
given a copy of the enrollment
agreement, a PACE membership card,
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emergency information to be posted in
his or her home which includes the
phone number of the PO, and when
applicable, stickers for the PACE
participant’s Medicare or Medicaid
cards (or both) that indicate the
individual is a PACE participant and
include the phone number of the PO.
In addition, the PO must submit
participant information to CMS and the
SAA in accordance with established
procedures.
We also included a requirement that,
in the event there are changes in the
enrollment agreement information at
any time during the participant’s
enrollment, the PO must provide to the
participant an updated copy of the
information and explain the changes to
the participant and their representative
in a manner they understand.
Comment: One commenter requested
clarification of the ‘‘established
procedures’’ POs are required to use for
submitting enrollment information to
CMS and the SAA.
Response: The ‘‘established
procedures’’ refers to CMS and SAA
procedure for enrollment and payment.
CMS and the SAA notify the PO how to
submit information regarding
enrollment.
Final rule actions:
This final rule will finalize § 460.156
as published in the 1999 interim final
rule.
Section 460.158 Effective Date of
Enrollment
Consistent with the Protocol, this
section established that a participant’s
enrollment in the PACE program is
effective the first day of the calendar
month following the date the PO
receives the signed enrollment
agreement.
Comment: Three commenters
indicated that unless we require that
PACE enrollment be effective on the
same date for both Medicare and
Medicaid, there is the potential that a
participant could be enrolled in
Medicare a month earlier than they are
enrolled in Medicaid. The commenters
indicated that as written, this
requirement is problematic for States
that set the enrollment date for PACE on
a day other than the first day of the
month following the date of the signed
enrollment agreement. Commenters
indicated that potential PACE
participants may very likely be in
situations where they need to enroll
before the beginning of the next month.
The commenters explained that since
capitation payment is tied to pull down
dates for the Medicaid Management
Information System and the effective
date of enrollment impacts the effective
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date of the capitation payment, they
need flexibility in establishing the
effective date for Medicaid enrollment,
and should be permitted to adjust that
first month’s capitation payment.
Response: Our regulation at § 460.158
requires that a participant’s enrollment
in the program is effective on the first
day of the month following the date the
PO receives the signed enrollment
agreement. This is applicable for all
participants regardless of Medicare or
Medicaid eligibility. Therefore, the
effective date for Medicare and
Medicaid payment will be the same,
even if the participant is eligible for
both programs.
In an instance where there is a lag
time between the signing of the
enrollment agreement and its effective
date, the PO may choose to provide
services to the newly signed enrollee.
However, any services provided are not
considered ‘‘PACE’’ services until the
effective date of enrollment. Therefore,
services would only be covered to the
extent an individual’s existing health
plan (for example, Medicare fee-forservice or Medicaid) provided the
coverage. Should the PO choose to
provide services outside the individuals
existing benefits package prior to the
effective date of enrollment in PACE,
the PO would be liable for the cost of
providing these services.
A State may choose to pay the PO for
services for a participant prior to the
effective date of enrollment whether on
a fee-for-service or pro-rated capitated
basis. However, the participant’s
effective date of enrollment as a PACE
participant is not established until the
first of the following month.
Comment: A commenter asked what
the PO’s responsibilities are for covering
nursing home care in the event that a
participant’s condition necessitates such
placement before the effective date of
enrollment.
Response: Section 460.150(c) requires
that at the time of enrollment into
PACE, an individual must be able to live
in a community setting without
jeopardizing his or her safety. If a
participant’s condition or situation
changes prior to the effective date of
enrollment such that they can no longer
be maintained safely in the community,
the PO, with SAA concurrence, may
deny the enrollment. Since the
enrollment was never implemented,
there is no need to involuntarily
disenroll the enrollee. However, once
the enrollment status has become
effective, a participant may not be
disenrolled due to health status.
Final rule actions:
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This final rule will finalize § 460.158
as published in the 1999 interim final
rule.
Section 460.160 Continuation of
Enrollment
In this section, we specify that a
PACE participant’s enrollment
continues until death regardless of
changes in health status unless the
PACE participant voluntarily disenrolls
in accordance with § 460.162 or is
involuntarily disenrolled in accordance
with § 460.164.
We incorporated the statutory
requirement contained in sections
1894(c)(3) and 1934(c)(3) of the Act for
an annual recertification of need for NF
level of care. We believe that the law
contemplated that reevaluations would
be conducted by the SAA for all
participants, whether Medicaid eligible
or not.
The statute provides that the annual
recertification may be waived for those
individuals for whom the SAA
determines there is no reasonable
expectation of improvement or
significant change in condition. As a
waiver may not be granted until the first
annual recertification is due, a
participant for whom this requirement
is waived would have been receiving
services under the PACE program for at
least a year. We believe it is unlikely,
especially in view of the average age
and frailty of PACE participants, that a
person who has not shown significant
improvement in the past year would
show enough improvement in the future
to no longer need a NF level of care. The
law permits a waiver ‘‘during a period
in accordance with regulations’’ in those
cases where the SAA determines there
is no reasonable expectation of
improvement. Therefore, we provided
in the 1999 interim final rule that such
a waiver should be for the life of the
participant. However, the reasons for
the waiver must be explicitly
documented in the medical record. We
indicated that we did not provide a
mechanism for reinitiating the
recertification process once a waiver
was granted, and we invited comments
on this issue.
Finally, sections 1894(c)(4) and
1934(c)(4) of the Act allow for the
continuation, or deemed eligibility, of
participants who are determined,
through the annual recertification
process, to no longer meet the NF level
of care requirement but who, in the
absence of continued coverage under
PACE, would reasonably be expected to
again meet the NF level of care within
the next 6 months. We indicated that
the determination is made by the SAA,
which may solicit input from the PACE
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organization and that the deemed
eligibility continues until the next
annual recertification. While it is the
SAA’s responsibility to determine the
need for NF level of care, the PO has a
detailed knowledge of the day-to-day
care and service requirements of the
participants and would, therefore, be
better able to predict a participant’s
reaction to the loss of PACE services.
We invited comments on whether this
responsibility should be shared or
carried out solely by either the SAA or
the PO.
Comment: Eight commenters
supported differing requirements related
to continuation of enrollment. The
commenters generally agreed with
annual recertification of NF eligibility.
Half of the commenters supported
deeming the annual recertification a
State responsibility after working with
the PO to make the determination. The
remaining commenters viewed deeming
a PO responsibility subject to State
review or a joint State/PO activity.
One commenter did not support
annual recertification, stating that
disenrolling a participant from the
program penalizes the participant and
IDT team for reaching their goals.
Five commenters responded to our
request for input regarding whether
deemed eligibility should continue until
the next annual recertification. They
unanimously agreed that the period of
deemed eligibility should continue for
12 months until the next annual
recertification is due.
Response: With the publication of the
1999 interim final rule and the
transition of PACE programs from
demonstration programs to permanent
provider status, the provisions regarding
continued enrollment in the program
changed. Under the demonstration
program, the NF level of care
determination was a one-time
certification prior to enrollment and
PACE participants were not recertified
as needing a NF level of care. While
sections 1894(c)(3) and 1934(c)(3) of the
Act, implemented a new annual
certification requirement, the law
balanced this requirement with an
important beneficiary protection in the
continued eligibility provisions of
section 1894(c)(4) and 1934(c)(4) of the
Act. The continued eligibility
provisions take into account that a
participant’s condition may have
improved such that he or she no longer
meets the NF level of care solely due to
the services being received from the
PACE program. Thus, being disenrolled
from the program could result in a
decline in which the person quickly
needs a NF level of care once again and
would be eligible to re-enroll in the
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program. The continued eligibility
provisions at § 460.160(b)(2) avoid this
unnecessary and disruptive cycling in
and out of eligibility by allowing
participants to remain in the program
even though they do not currently meet
the NF level of care requirement if a
determination is made that, in the
absence of PACE services, they would
reasonably be expected to meet the
requirement within the next 6 months.
In the 1999 interim final rule, we
solicited comments on whether the
determination of continued eligibility
should be a responsibility that should
be shared or carried out solely by either
the State administering agency or the
PACE organization. In considering the
comments received, and in light of the
fact that it is the State’s responsibility to
determine the need for nursing facility
level of care, we have concluded that all
States should develop appropriate
criteria and implement a process
whereby continued eligibility
determinations can be made. However,
we recognize that the PO has knowledge
of the care and service requirements of
the individual participants and should
be consulted in making the
determination of continued eligibility
based on these criteria. For this reason,
we are revising § 460.160(b)(3)(i) to
specify that the SAA must establish
criteria, in consultation with the PO,
make a determination of deemed
continued eligibility based on a review
of the participant’s medical record and
plan of care.
With regard to the comments on
annual recertification, we understand
the argument presented by the
commenter that disenrolling a
participant who does not meet the NF
level of care at the time of recertification
penalizes the participant and the IDT for
reaching their goals. However, the
annual recertification required at
§ 460.160(b) is a statutory requirement
(sections 1894(c)(2)–(4) and 1934(c)(2)–
(4) of the Act). The recertification
process is an important safeguard to
ensure that PACE programs continue to
serve individuals who have a health
status comparable to those who
participated in the demonstration
program. We believe the provisions
allowing the waiver of this requirement
on a case-by-case basis as well as the
use of the deemed continued eligibility
provisions provide important flexibility
and safeguards for States in
administering the program and would
not result in penalizing the participant
or the PO.
Regarding whose responsibility it is to
determine or deem a participant’s
continued eligibility, we believe that
establishing whether a participant meets
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the State’s criteria for NF level of care
is a State responsibility. We believe this
activity includes pre-enrollment or postenrollment eligibility. We also
acknowledge that due to the gravity of
continued eligibility determinations, the
SAAs should solicit input and
assistance from the PO in making these
determinations, but the SAA retains the
ultimate responsibility.
Comment: Several commenters agreed
that a mechanism for reinitiating the
recertification process once a waiver
had been granted was not necessary
because waivers would only be granted
in cases where the possibility of
improvement is extremely remote.
Response: We agree with the
commenters and therefore have not
developed a mechanism for reinitiating
the recertification process once a waiver
has been granted.
Final rule actions:
In this final rule we are revising
paragraph (b)(3)(i) to clarify that the
SAA must establish criteria for use in
making deemed eligibility
determinations.
Section 460.162
Disenrollment
Voluntary
In accordance with sections
1894(c)(5)(A) and 1934(c)(5)(A) of the
Act, this section specifies that a PACE
participant may voluntarily disenroll
from the program without cause at any
time. We received no public comments
on § 460.162.
Final rule actions:
This final rule will finalize § 460.162
as published in the 1999 interim final
rule.
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Section 460.164
Disenrollment
Involuntary
In accordance with sections
1894(c)(5)(B) and 1934(c)(5)(B) of the
Act, we established this section to
specify the conditions under which a
PACE participant can be involuntarily
disenrolled from a PACE program. The
Protocol, in Part III, section D.1,
describes various circumstances under
which a participant may be
involuntarily disenrolled.
The statutory language at sections
1894(c)(5)(B) and 1934(c)(5)(B) of the
Act provides that a participant may only
be involuntarily disenrolled for
nonpayment of premiums on a timely
basis or for engaging in disruptive or
threatening behavior. In our regulations
at § 460.164(a)(1), we adopted the
requirement that a participant may be
involuntarily disenrolled if they fail to
pay or to make satisfactory
arrangements to pay any premium due
the PO after a 30-day grace period.
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We also incorporated the following
reasons for involuntary disenrollment
from the Protocol:
(a) The participant moves out of the
PO’s program service area or is out of
the service area for more than 30 days
unless the PO agrees to a longer absence
due to extenuating circumstances;
(b) The PO is unable to offer health
care services due to loss of State
licensure or contracts with outside
providers.
We added as a reason for involuntary
disenrollment that the PO agreement
with CMS and the SAA is not renewed
or is terminated. We also incorporated,
at § 460.164(a)(4), as a reason for
involuntary disenrollment the statutory
provision regarding the annual
recertification of NF level of care. In all
of these situations the disenrollment is
not a subjective determination made by
the PO but is necessary due to the
application of objective criteria.
We did not incorporate the following
reasons for disenrollment from the
Protocol: the participant refuses to
provide accurate financial information,
provides false information, or illegally
transfers assets. As these situations
would affect the determination of
Medicaid eligibility, we believe they
would actually prevent enrollment in
the first place. However, if the
individual is already enrolled when
these situations occur or are discovered,
they may affect the participant’s
payment responsibility and thus lead to
either voluntary disenrollment or
involuntary disenrollment based on
failure to pay premiums.
In order to incorporate the statutory
provision regarding disruptive or
threatening behavior, we felt the need to
balance two concerns: (1) To protect
participants who are exhibiting difficult
behaviors from being disenrolled by the
PO, and (2) to provide a safeguard for
the PO, by permitting them to disenroll
a competent but noncompliant
participant whose behavior disrupts the
organization’s ability to furnish
adequate services to that individual for
reasons beyond the organization’s
control. Therefore, after consulting with
SAAs, we defined a person who engages
in disruptive or threatening behavior as:
a. A person whose behavior is
jeopardizing his or her health or safety
or that of others; or
b. A person with decision-making
capacity who consistently refuses to
comply with his or her individual plan
of care or the terms of the enrollment
agreement.
However, in accordance with
paragraphs (c)(5)(B)(ii) of sections 1894
and 1934 of the Act, a PO may not
involuntarily disenroll a PACE
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71315
participant on the grounds that the
individual has engaged in noncompliant
behavior if such behavior is related to a
mental or physical condition of the
individual unless the individual’s
behavior is jeopardizing his or her
health or safety or that of others. The
term ‘‘noncompliant behavior’’ includes
repeated noncompliance with medical
advice and repeated failure to keep
appointments.
While we believe this definition
provides a necessary safeguard, we are
not suggesting that a participant should
be disenrolled at the first sign of
difficulty. We caution organizations to
use this authority only as a last resort
when all reasonable remedies (which
must be documented in the medical
record) have been exhausted.
Based on sections 1894(c)(5)(B)(iii)
and 1934(c)(5)(B)(iii) of the Act, we
specified that proposed involuntary
disenrollments are subject to a timely
review and final determination by the
SAA prior to the effective date of the
proposed disenrollment. This provision
protects the participant from being
inappropriately disenrolled and
provides for the continuation of services
until a final determination is made. We
invited comments on whether the
regulations should specify a timeframe
in which the review must be conducted
and, if so, what an appropriate
timeframe would be.
We received a large number of
comments regarding involuntary
disenrollment.
Comment: Several commenters
requested that we expand the reasons
for involuntary disenrollment to include
the failure to pay any allowable fees and
share of costs including amounts
required as part of a participant’s
spenddown liability and post-eligibility
treatment of income amounts.
Response: Sections 1894(c)(5)(B) and
1934(c)(5)(B) of the Act explicitly state
that the PO may involuntarily disenroll
a participant for only one paymentrelated issue, which is nonpayment of
premiums.
However, CMS has the authority to
provide BIPA 903 waivers in instances
where the POs are unable to comply
with regulatory requirements (see
§ 460.26). We have approved several
BIPA 902 grandfathering requests and
BIPA 903 waiver requests regarding this
issue. However, to retain flexibility in
application of these waivers, we are not
expanding the reasons for involuntary
disenrollment for non-payment of
premiums in this final regulation.
Comment: Three commenters
requested that we eliminate the
requirement for State review of an
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involuntary disenrollment due to failure
to pay a premium.
Response: We believe the
commenters’ concern about the SAA
review of a proposed involuntary
disenrollment due to failure to pay
premiums may be that the process
would cause further delay and present
a financial hardship for the POs. The
intent of this requirement is oversight
by the SAA to ensure that the
disenrollment documentation reflects
adequate grounds for involuntary
disenrollment. The review was
established as a check in the process to
ensure an important participant
protection. We are confident the SAAs
have established procedures that ensure
the State review is completed prior to
the effective date of the proposed
disenrollment.
Comment: One commenter requested
that we include the disruptive or
threatening behavior of family members,
where they are involved in health care
or decisions at the participant’s request,
as a reason for involuntary
disenrollment.
Response: It is not our intention to
jeopardize the safety of those providing
care. However we expect POs to make
every effort to resolve such situations
before considering disenrollment.
Sections 1894(c)(5) and 1934(c)(5)of the
Act specify the reasons a PACE Program
eligible individual may be disenrolled,
including ‘‘for engaging in disruptive or
threatening behavior, as defined in such
regulations (developed in close
consultation with State administering
agencies).’’
In consultation with SAAs, we have
defined disruptive or threatening
behavior in our regulations at
§ 460.164(b) as including consistent
refusal by a competent participant to
comply with the plan of care. If PO staff
or contractors cannot furnish necessary
care because of the threatening behavior
of someone other than the participant,
then we expect the PO to establish
alternative arrangements that would not
disrupt the PO’s ability to provide
adequate services and to include those
arrangements in the participant’s plan of
care. Such arrangements might include
providing services at the PACE center,
arranging for alternative living
arrangements, or obtaining the
participant’s agreement to control the
actions of the caregiver or family
member during the time PO staff are on
the premises. Should the participant
refuse to cooperate with the plan of care
and all efforts fail, as a last resort the PO
may submit a proposal to involuntarily
disenroll a competent participant for
refusal to comply with their plan of
care, as provided in § 460.164(b). As
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required by § 460.164(d) and (e), all
pertinent documentation must be
submitted to the SAA for review before
the PO may implement an involuntary
disenrollment.
Comment: One commenter agreed that
the breakdown in the physician/IDT and
participant relationship is not a reason
for involuntary disenrollment.
Response: We appreciate the
commenters support. We believe that a
breakdown in the IDT/participant
relationship is an unacceptable reason
for involuntary disenrollment and
would undermine the participant’s right
to participate in treatment decisions.
Our expectation in this situation is that
the PO would work with the participant
and the IDT to establish a mutually
acceptable resolution. Should the
participant remain dissatisfied after the
PO attempts to reestablish an acceptable
working relationship, it would be the
participant’s right to voluntarily
disenroll. We view this breakdown as an
incident the PO would review as a part
of its QAPI plan.
Comment: Commenters supported a
variety of timeframes for SAA review of
involuntary disenrollments.
Recommended timeframes included no
required timeframe, in a timely manner,
72 hours, up to 30 days (depending on
the cause of the disenrollment,
especially where the participant’s health
and safety may be in jeopardy or the
participant has not paid their
premiums). Commenters suggested that
the involuntary disenrollment be
deemed approved if the SAA does not
respond within a reasonable timeframe.
Response: Our experience to date has
been that States have developed
adequate procedures and are in a
position to know when a particular
situation warrants an expedited review.
While we understand the concerns
behind the suggestion that involuntary
disenrollments should be deemed
approved if the SAA has not responded
within an appropriate timeframe, we are
not including this provision in this final
rule. We view the State review as an
important beneficiary protection and are
concerned that a specific timeframe
might unduly constrain or limit the
State’s ability to provide an adequate
review. Therefore, we are retaining
§ 460.164(e) and will require SAA
review in a timely manner for
involuntary disenrollments.
Comment: One commenter suggested
we give the State the authority to
consider all relevant evidence in their
review of proposed involuntary
disenrollment, not to limit review to the
sufficiency of reasons shown in the
records.
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Response: Documentation provided to
the SAA by the PO should include all
relevant information supporting their
reason for initiating an involuntary
disenrollment. Our regulations do not
preclude the SAA from requesting
additional documentation if it feels that
the organization has not provided
adequately documented grounds for
disenrollment.
Comment: One commenter expressed
support for CMS’ attempt to distinguish
between behavior that jeopardizes
health and safety and noncompliant
behavior. They requested further
clarification as to whether a PO may
disenroll a participant for noncompliant
behavior if the behavior is not related to
a mental or physical condition of the
participant. The commenter questioned
whether noncompliant behavior would
be considered disruptive behavior if the
participant is competent and the
noncompliance was addressed in the
participant’s care plan.
Response: We note that § 460.164(b)
does not distinguish between disruptive
behavior and noncompliant behavior,
but rather defines noncompliant
behavior as disruptive behavior,
consistent with the statute. The PO may
involuntarily disenroll a participant for
noncompliance with their plan of care
provided the noncompliance is not
related to a mental or physical
condition.
Comment: Two commenters requested
that we eliminate noncompliance as a
reason for involuntary disenrollment.
Other commenters were concerned that
we unduly expanded the definition of
disruptive or threatening behavior to
include a competent participant who
consistently refuses to comply with his
or her individual plan of care or terms
of the PACE enrollment agreement.
Another commenter indicated that
this type of disenrollment violates the
participant’s right to refuse treatment.
Therefore, they requested that
noncompliance be eliminated as a
reason to disenroll a participant.
Response: We disagree with the
commenters’ suggestion that we delete
noncompliance as a reason to
involuntarily disenroll. We do not
believe that a disenrollment based upon
noncompliance by a competent
participant violates their right to refuse
treatment.
The competent participant actively
participates in establishing their plan of
care, and it is at this juncture that the
participant should raise any objections
to the components of their plan of care
and refuse treatment. At the time the
participant refuses the proposed
treatment, the IDT should present and
discuss other treatment options. If the
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participant has issues with the
treatment after the establishment of the
plan of care, there should be discussion
with his or her IDT. Because of the
cooperative nature of establishing the
plan of care, once the participant has
agreed with the plan of care they are
committed to following it. If the
participant later refuses to comply with
the agreed upon plan of care and the
IDT and the participant are unable to
agree to an alternative treatment, the PO
can involuntarily disenroll that
participant. We believe that the
noncompliant behavior will disrupt the
provision of care to the participant and
jeopardize their health or safety.
Additionally, potential participants
are informed of the terms of the
enrollment agreement during the
enrollment process and signing of the
enrollment agreement indicates the
person’s willingness to comply with
those terms. We believe we must
provide this safeguard to allow POs to
disenroll competent but willfully
noncompliant participants if their
behavior disrupts the organization’s
ability to furnish adequate services and
safeguard the participant’s health and
safety.
Comment: One commenter questioned
the requirement that the State review
involuntary disenrollments initiated by
the PO without respect to the enrollee
payer status and asked if the SAA
review was considered to be a final
determination that can be appealed.
Response: As specified in
§ 460.164(e), the SAA must review all
proposed involuntary disenrollments,
regardless of payer status, in order to
determine that the PO has adequately
documented acceptable grounds for
disenrollment. This was one of the
issues specifically discussed with the
State workgroup in developing the 1999
interim final rule. At that time, the
States correctly predicted that this
provision would not lead to a major
increase in workload. If the State
supports the PO’s decision to
involuntarily disenroll the PACE
participant, the participant may pursue
an external appeal. States must provide
an alternative to the Medicaid State Fair
Hearing process for Medicare-only
participants because Medicare’s
independent review entity does not hear
involuntary disenrollment appeals.
The SAA review of involuntary
disenrollments is a final determination,
which would allow a Medicaid-eligible
participant to pursue a Medicaid Fair
Hearing. POs should contact their SAA
for details on their State’s Fair Hearing
process. Medicaid regulations regarding
the State Fair Hearing process are
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located at 42 CFR 431.200 through
431.250.
Comment: One commenter indicated
that there is no need for SAA review of
proposed disenrollments due to
nonpayment of premiums.
Response: As a participant protection,
we believe the SAA should review all
involuntary disenrollments, including
involuntary disenrollment related to
nonpayment or failure to make
satisfactory arrangements to pay
premiums.
Final rule actions:
In this final rule, we are finalizing
§ 460.164 as published in the 1999
interim final rule.
Section 460.166
Disenrollment
Effective Date of
We require that the PO must use the
most expedient process allowed for by
Medicare and Medicaid procedures to
ensure that the disenrollment date is
coordinated between Medicare and
Medicaid for participants who are
dually eligible for both programs and
that reasonable advance notice is given
to the participant. In addition, until
such time the enrollment is terminated,
PACE participants must continue to use
PO services and remain liable for any
premiums, and the PO must continue to
furnish all needed services.
Comment: One commenter
recommended that an involuntary
disenrollment should not be effective
until Medicare and/or Medicaid
eligibility has actually been established
and alternative providers are available
to provide the services in the
participant’s care plan.
Response: We believe the
disenrollment date must be the same for
Medicare and Medicaid participants.
We intend that no disenrollment would
become effective until the participant is
appropriately reinstated into other
Medicare and Medicaid programs and
alternative services are arranged.
Final rule actions:
In this final rule, we are finalizing
§ 460.166 as published in the 1999
interim final rule.
Section 460.168 Reinstatement in
Other Medicare and Medicaid Programs
We established this section to
prescribe the PO’s responsibility to
facilitate a participant’s reinstatement in
other Medicare and Medicaid programs
after disenrollment. We require that the
PO make appropriate referrals and
ensure that medical records are made
available to new providers in a timely
manner. In addition, we require that the
PO work with the SAA and CMS to
reinstate the participant in other
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71317
Medicare and Medicaid programs for
which the individual is eligible.
We received no comments on this
section.
Final rule actions:
This final rule will finalize § 460.168
as published in the 1999 interim final
rule.
Section 460.170
PACE
Reinstatement in
Section 460.170 provides that a
previously disenrolled participant may
be reinstated in the PACE program.
However, we did not adopt the Protocol
provision limiting a participant to a onetime-only reinstatement following a
voluntary disenrollment. We believe
that frail elderly individuals may
experience living arrangement changes
that take them in and out of a PO’s
service area and result in unavoidable
disenrollments. However, we included
the Protocol provision that a PACE
participant may be reinstated in the
PACE program with no break in
coverage if the reason for the
disenrollment was failure to pay
premiums and the PACE participant
pays the premium before the effective
date of the disenrollment.
Comment: One commenter
recommended that the State be granted
the flexibility to set criteria for multiple
re-enrollments of participants after
involuntary disenrollment. Two other
commenters indicated that it would be
appropriate to restrict the number of
times an individual may be reinstated.
One commenter suggested a one-time
reinstatement or, alternatively, that the
PO be granted the discretion to
determine whether to reinstate a
participant multiple times based upon
the unique circumstances of the
previous disenrollment. The commenter
recommended that the PO identify the
circumstances for reinstatement and
establish policies and procedures prior
to implementation of the PACE
program.
Response: We believe the decision to
allow participants the ability to be
reinstated repeatedly is appropriate in
some cases, especially for participants
who voluntarily disenroll. Therefore, we
are not inclined to limit the number of
allowable reinstatements. However, if a
participant has been involuntarily
disenrolled, and wishes to re-enroll in
the PO, the issue that caused the
involuntary disenrollment must be
resolved, before the participant can be
reinstated.
Final rule actions:
This final rule will finalize § 460.170
as published in the 1999 interim final
rule.
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Section 460.172
Disenrollment
Section 460.180 Medicare Payment to
PACE Organizations
Documentation of
We established § 460.172 to specify
that a PO must have procedures to
document the reasons for all voluntary
and involuntary disenrollments, make
the documentation available for review
by CMS and the SAA, and use the
information on voluntary
disenrollments in the PO’s internal
QAPI plan.
Comment: One commenter
recommended that the information on
all disenrollments be used in quality
assurance.
Response: It is our intent to use only
the voluntary disenrollment information
in QAPI as these disenrollments are
more likely to be impacted by
participant impressions of the quality of
their care and their satisfaction.
Involuntary disenrollment is not usually
initiated because a participant is
unhappy with their care but rather the
participant has not met their
responsibilities to the PO. Therefore, we
only require that voluntary
disenrollment information be used in
QAPI.
Final rule actions:
This final rule will finalize § 460.172
as published in the 1999 interim final
rule.
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Subpart J: Payment
The 1999 interim final rule described
Medicare payment as follows. Sections
1894(d) and 1934(d) of the Act requires
that payment to a PO be based on a
capitation amount. The Medicare
capitation amount is based upon the
M+C (now MA) payment rates
established under section 1853 of the
Act. The Medicaid capitation amount is
negotiated between the State and the
PO.
The following basic principles
distinguish the PACE financing model.
• Obligation for payments is shared
by Medicare, Medicaid, and individuals
who do not participate in Medicare and
Medicaid.
• Medicare, Medicaid, and private
payments for acute, long-term care, and
other services are pooled.
• The capitation rates paid by
Medicare and Medicaid are designed to
result in cost savings relative to
expenditures that would otherwise be
paid for a comparable NF-eligible
population not enrolled under the PACE
program.
• The PO accepts the capitation
payment amounts described in this
section as payment in full from
Medicare and Medicaid.
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Section 1894(d)(1) of the Act requires
that POs be paid monthly payments of
a capitation amount for each eligible
enrolled PACE program individual, in
the same manner and from the same
sources as payments that are made to a
M+C (now MA) organization under
section 1853 of the Act. In accordance
with section 1894(d)(2) of the Act, PACE
capitation amounts are based upon
payment rates established for the
purposes of payment under section 1853
of the Act and shall be adjusted to take
into account the comparative frailty of
PACE enrollees and other factors the
Secretary determines appropriate.
Payments of a capitated amount are to
be adjusted in the manner described in
section 1853(a)(2) or section
1876(a)(1)(E) of the Act; that is,
retroactively adjusted to take into
account any difference between the
actual number of participants and the
estimated number of participants to be
enrolled in determining the amount of
the advance payment.
Consistent with the basic
methodology applied to M+C (now MA)
plans at the time of publication of the
1999 interim final rule, Medicare paid
monthly payments based on an interim
per capita rate per participant. Under
that methodology, separate rates were
established for Part A and Part B. The
PO received payments based on each
participant’s entitlement to Medicare
Part A and Part B. Therefore, if the
participant was entitled to Part A
benefits, but was not enrolled under
Part B, the PO received only the
monthly capitation rate established for
Part A. For Medicare Part A-only
participants who are also eligible for
Medicaid, the State is obligated to pay
Medicare Part B premiums under
section 1902(a)(10) of the Act.
Therefore, POs needed to verify at the
time of enrollment whether the
participant was dually eligible for
Medicare and Medicaid and whether the
participant has Medicare Part A and
Part B. As required in 1999 and still
currently required, payment for a
participant begins upon the effective
date of enrollment (see § 460.158).
Under section 1894(d)(2) of the Act,
the capitation amount should be
adjusted to take into account the
comparative frailty of PACE participants
and other factors the Secretary
determines to be appropriate. As
explained below, a frailty factor and an
adjustment factor for PACE participants
who have ESRD were applied to the
appropriate demographic payment rate.
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Under the PACE demonstration
program, the Medicare capitation rate
for each PO was calculated using CMS’
standard Adjusted Average Per Capita
Cost (AAPCC) methodology (also
referred to as the demographic rate
methodology) developed in accordance
with the 1982 Tax Equity and Fiscal
Responsibility Act to pay risk-based
health maintenance organizations for
Medicare enrollees. However, instead of
using the usual adjustments for age, sex,
welfare status, institutional status,
employment status, and disability, there
was one frailty adjuster of 2.39 for all
PACE participants except those
diagnosed with ESRD. Therefore, in
accordance with 1894(d)(2) of the Act,
as of January 1, 1998, the Medicare
capitation rate paid to PACE
demonstration programs was calculated
using the M+C (now MA) AAPCC rates
with an additional frailty adjuster of
2.39 to account for the higher costs
related to caring for this frail
population.
Subsequently, the BBA mandated
M+C (now MA) plans to implement a
risk adjusted methodology starting
January 1, 2000. However, PACE
payment continued to be based on the
frailty adjusted demographic rate
methodology until refinements to the
risk adjustment methodology specific to
PACE were completed. Implementation
of the risk adjustment payment
methodology with PACE specific
adjustments began January 1, 2004.
Changes to PACE payment
methodology are proposed in the annual
Advance Notice of Methodological
Changes for Medicare Advantage
Payment Rates (Advance Notice), along
with changes to MA methodology. After
publication of the Advance Notice, the
public is given a two-week period to
provide comments. The final changes
are described in the Announcement of
Medicare Advantage Payment Rates
(Announcement). The Announcement is
published the first Monday in April,
and the Advance Notice is published 45
days before that. Any changes that have
been made to PACE payment
methodology since the publication of
the 1999 proposed rule were dealt with
through that process.
Many of the changes to the PACE
payment methodology since 1999 are
based on the January 1, 2004
implementation of the CMSHierarchical Conditions Category (CMS–
HCC) based MA risk adjustment
payment methodology with refinements
for PACE. These changes are reflected
throughout § 460.180. The risk
adjustment payment methodology,
history and authority are initially
described in the Advance Notice and
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Announcement for calendar year 2004,
with the refinements described in
subsequent Advance Notices and
Announcements. Advanced Notices and
Announcements can be found on the
CMS Web site at https://
www.cms.hhs.gov.
The purpose of risk adjustment is to
use health status indicators to improve
the accuracy of payments and establish
incentives for plans to enroll and treat
less healthy Medicare beneficiaries. The
risk adjustment model was phased-in
for all MA plans. The gradual phase-in
provided a safeguard against abrupt
changes in payments and effects related
to risk adjustment. However, due to the
additional refinements that were made
to the PACE payment, the
implementation of the risk adjustment
phase-in was delayed for PACE. The
phase-in schedule for PACE will lag the
phase-in of MA risk adjustment by one
year. The additional refinements to the
risk adjustment model for PACE,
mentioned above, surrounded the frailty
adjuster. A deferral was needed so that
CMS could study the applicability and
impact of risk adjustment on capitated
payments for the frail elderly.
On January 1, 2004, PACE began the
phase-out of the demographic payment
methodology adjusted by the 2.39 frailty
adjuster and phase-in of the new MA
risk-adjusted payment methodology. To
ease the transition, the rates will blend
a gradual decreasing amount of the
demographic payment methodology
adjusted by the 2.39 frailty adjuster and
a gradual increasing amount of the new
MA risk-adjusted payment
methodology. The blended phase-in
rates for PACE are provided in the
following table.
Percent frailty
adjusted demographic rate
(AAPCC times
2.39)
Calendar year
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2004
2005
2006
2007
2008
.........................................................................................................................................................................
.........................................................................................................................................................................
.........................................................................................................................................................................
.........................................................................................................................................................................
.........................................................................................................................................................................
The demographic payment
methodology referenced above, which is
the payment methodology that is being
phased out, was used at the time of the
interim final rule in 1999. Under that
methodology, the Medicare capitation
rate paid to PACE demonstration
programs was calculated using the MA
AAPCC rates with an additional frailty
adjuster of 2.39 to account for the higher
costs related to caring for this frail
population.
As discussed above, section 1894(d)
of the Act mandated that the Medicare
capitated payments to POs be based on
MA rates and be adjusted to account for
the comparative frailty of PACE
enrollees. The CMS–HCC payment
approach described herein is a further
refinement to the risk adjustment
payment methodology to ensure that
capitated payments to POs that serve
frail community-based populations are
accurate.
The CMS–HCC payment model
described above is the basis of the new
PACE payment. The individual
participant risk score for MA and PACE
is calculated using the appropriate
CMS–HCC model (community, longterm institutionalized, ESRD or new
enrollee) based on the participant’s
status. Risk adjustment explains the
future Medicare expenditures of
individuals based on diagnoses and
demographics. The risk score is
computed for each participant for a
given year and applied prospectively.
The risk score generally follows the
beneficiary for one calendar year. But
risk adjustment does not explain all of
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the variations in expenditures for frail
community populations. We determined
that it was appropriate to augment risk
adjustment with a frailty adjustor for
functionally impaired community
residents in PACE. The purpose of the
PACE frailty adjustment is to predict the
Medicare expenditures of community
populations with functional
impairments that are unexplained by
risk adjustment. Therefore, we
developed a payment approach that
adjusts the risk adjustment payment to
an organization according to the frailty
of the organization’s enrollees. To
clarify, the PACE frailty adjustment
currently is made in addition to the risk
adjustments made under the MA
payment methodology.
The PACE frailty adjustment is based
on activities of daily living (ADLs), a
proxy for functional impairment, and
applies only to community-based and
short-term institutionalized participants
(that is, the frailty adjustment for longterm institutionalized participants is
zero).
The prospective frailty adjustment
was designed to adjust for the average
difference between the predicted and
actual expenditures for each group. The
prior year’s functional impairment data
are used to predict the next year’s
payment adjustment. Functional data
are submitted to CMS, where they are
calculated to establish the PO’s frailty
score, which is then applied to each
participant’s risk adjusted payment. The
frailty adjustment approach is applied
in conjunction with the CMS–HCC risk
adjustment model. The frailty
PO 00000
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90
70
50
25
0
Percent risk
adjusted rate
(CMS–HCC
times frailty
score)
10
30
50
75
100
adjustment and factors were initially
described in the CY 2004 Advance
Notice and Announcement of MA
Payment Rates. The CY 2004 Advance
Notice and Announcement of MA
Payment Rates can be found on the CMS
Web site at: https://www.cms.hhs.gov/
MedicareAdvtgSpecRatesStats/
Downloads. We continue to refine our
risk adjusted payment methodology to
ensure that capitated payments to POs
are accurate and take into account the
comparative frailty of PACE enrollees.
Any changes to our current PACE
payment methodology will be described
in subsequent Advance Notices and
Announcements.
Comment: We received numerous
comments, recommendations and
concerns related to the Medicare
payment methodology provided in the
1999 interim final rule. Overall, the
commenters disapproved with changing
the established payment methodology,
discontinuing the 2.39 frailty
adjustment, and speculation regarding
how the Principal Inpatient-Diagnostic
Cost Group (PIP–DCG) methodology risk
adjustment payment methodology
would work, including the rate amounts
and how an MA payment methodology
would be appropriate for calculating the
PACE capitation payments. They also
requested we continue to explore
methods to capture the frailty status of
PACE participants. Several commenters
also inquired how ESRD payment
would be calculated.
Response: The PIP–DCG risk
adjustment methodology has been
replaced by the CMS–HCC risk
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adjustment model, that provides
numerous adjustments related to
participant demographics,
characteristics, and diagnosis. CMS
provided extensive technical assistance
and training to the NPA and POs prior
to the phase-in of risk adjustment for
PACE. We also provided guidance and
training on the ESRD payment
methodology.
We believe that the comments
presented have been answered to the
satisfaction of the commenters. Further
information and specific MA risk
adjustment rate updates and MA
documentation pertinent to risk
adjustment methodology can be found
on the CMS Web site at https://
www.cms.hhs.gov. Annual rate updates
are also published in the Advanced
Notice of Methodological Changes for
Calendar Year (CY)—Medicare
Advantage (MA) Payment Rates and are
also located on the CMS Web site.
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End-Stage Renal Disease (ESRD)
Adjustment Under the PACE
Demonstration Program
Under the PACE demonstration
program, POs were paid in two ways for
Medicare ESRD participants. Each
month for each ESRD participant, the
PACE program was paid the AAPCC
Part A and Part B ESRD rate. The rate
was not adjusted by the 2.39 frailty
factor. Instead, PACE programs received
additional payment each month for the
actual cost of services in excess of the
AAPCC ESRD payment rate. As section
1894(d) of the Act does not authorize
payment of actual cost, we conducted
an analysis of 1994 Medicare claims
data for ESRD patients. The analysis
shows that Medicare expenditures for
ESRD patients who are 75 or older are
significantly higher than expenditures
for all ESRD patients. This finding was
fairly constant over time. The group of
ESRD patients who are 75 or older tend
to be very frail and in most cases would
be considered NF-eligible. This group of
elderly ESRD patients were used as a
proxy for ESRD patients who are NFeligible. ESRD patients who are 75 or
older have 46 percent higher Part A
expenditures relative to all ESRD
patients, while their Part B expenditures
are 36 percent higher. We applied this
information to calculate adjusters for
ESRD patients enrolled in PACE. Thus,
the Part A ESRD adjuster was 1.46 and
the Part B ESRD adjuster was 1.36.
These ESRD adjustment factors were
established at the time the 1999 interim
final rule was published as an interim
measure pending development of a risk
adjustment methodology.
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New ESRD Risk Adjustment Model
Simultaneous with the
implementation of the CMS–HCC model
for risk adjustment, we have
implemented a new approach to
improve payments on behalf of
enrollees with ESRD. The approach is
the same for both PACE and MA plans.
Section 605 of BIPA required CMS to
adjust the approach to computing ESRD
payment rates to reflect the method
used in the ESRD social HMO (S/HMO)
demonstration program then in place.
We interpreted this to mean that ESRD
payments to MA organizations should
employ the same basic approach used
under the ESRD demonstration
referenced in section 605. To implement
the BIPA provision for 2002, CMS
increased the base rates by three percent
and began adjusting payments with age
and sex factors, while continuing to
review other options.
Effective January 2005, MA enrollees
with ESRD were incorporated into
diagnosis-based risk adjustment using a
different version of the CMS–HCC
model. (A list of coefficients for each
disease group can be found at https://
www.cms.hhs.gov.) The new ESRD
payment model aligned us further with
the method used in the ESRD S/HMO
demonstration program by allowing us
to capture co-morbidity information in
addition to demographic information
and basic disease markers for ESRD
beneficiaries. ESRD status is recognized
in the payment year. The data for 100
percent of ESRD beneficiaries were used
to develop the model. The CMS–HCC
model for ESRD is described in the
Advance Notice and Announcement for
Calendar Year 2005, which is available
on the CMS Web site. Any updates will
be described in future Advance Notices
and Announcements.
In this final rule, we are revising
§ 460.180(b)(4) to reflect the new ESRD
risk adjustment model.
We are also revising § 460.180(b)(1) to
require that the PACE program
agreement contain the ‘‘methodology’’
for establishing the monthly capitation
rather than the ‘‘amount’’ of the
monthly capitation. Section 1894(d)(2)
of the Act, requires that capitation
amount be specified in the program
agreement. As such, under the new risk
adjustment methodology, specifying the
capitation amount in the program
agreement is operationally impractical.
We believe that continuing to include
the capitation amount would require
CMS, the SAA, and the PO to establish
and sign new program agreements each
time a new individual enrolled in the
PACE program. We believe that the
change from including the capitation
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amount to the methodology used to
calculate the risk adjusted capitation
payment amount is consistent with the
statutory intent that the program
agreement should specify how the PO
will be paid. Because of the change in
the MA payment methodology enacted
by the Congress, it is no longer feasible
to include the amount of payment. We
will therefore include the payment
methodology in the program agreement
as a way to give effect to the intent of
the PACE statute.
Under the demographic rate
methodology, the capitation amount per
person was the same for all participants
(except participants with ESRD) and
was multiplied by the number of
participants. Under the new risk
adjusted methodology each participant
receives a individualized diagnosisrelated payment. There is no way for
CMS, the SAA, or the PO to predict
what diseases or number of diseases
future participants will have. Therefore,
we have replace the capitation amount
with the methodology for calculating
the capitation amount in the PACE
program agreement in Appendix M.
Comment: Commenters suggested that
the actual fee-for-service cost factors be
utilized in developing the new MA
capitation rates and that the regulation
should include language which allows
alternatives to the MA methodology.
Commenters also requested that CMS
continue to explore methodology
options and test the validity of various
methods of capturing the true frailty
status of PACE participants.
Response: Section 1894(d) of the Act
directs that PACE payment be based on
MA payment rates, adjusted for frailty of
PACE enrollees and other factors as
appropriate. The differences in the cost
of caring for the community based frail
population led to the implementation of
a frailty adjustor being added to the risk
adjustment methodology of the CMS–
HCC model.
Comment: In the 1999 interim final
rule, we also solicited comment related
to the data collection that would be
required to develop a specific risk
adjustment methodology for PACE.
Numerous commenters presented
their concerns that CMS sets Medicare
payments to PACE providers based on
the rate CMS pays to a MA organization.
The commenters questioned whether
the MA payment methodology is an
appropriate foundation for calculating
capitation payments for PACE providers
considering the inherent problems with
applying the PIP–DCG methodology to
PACE and the decision to delay
implementation of risk adjustment for
PACE. They also believe that a riskadjustment methodology that relies on
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inpatient diagnosis as a determinant for
payment is an inappropriate payment
methodology for innovative programs
such as PACE that diligently strive to
minimize inpatient days through
aggressive preventative and primary
care and serve a frail elderly population
with multiple chronic and complex
health conditions.
Response: The Congress, through
BIPA, required the implementation of a
payment model for M+C organizations
using not only diagnoses from inpatient
hospital stays, but also from ambulatory
settings, beginning in 2004. In addition,
as described previously, CMS applies a
frailty adjuster to an individual
participant’s risk-adjusted payment to
account for the frailty of PACE
participants.
Comment: The commenters also
indicated that risk adjustment for PACE
must account for PACE participants’
functional status and cognitive
impairment as well as other factors that
may systematically impact Medicare
utilization and costs in the fee-forservice environment and the need to
base payment methodology (and related
reporting requirements) for PACE
programs on Medicare expenses
incurred by comparable individuals
outside PACE, not utilization of
Medicare covered expenses by PACE
participants themselves.
Because the 1999 interim final
regulation was not specific in regard to
the manner in which MA rates will be
established in the future or the manner
in which CMS will adjust MA rates for
frailty and other factors determined by
CMS to be appropriate, they requested
that any process that CMS employs to
modify the current rate-setting
methodology for PACE, include
consistent and timely communication
with POs.
They also recommended that CMS
consult with NPA regarding the
reasonableness and impact of proposed
changes well in advance of a final
determination regarding a particular
rate-setting approach and its
implementation.
Response: In response to our
solicitation for comment we received
numerous comments on the data
collection required to develop a PACEspecific risk adjustment methodology.
The 1999 interim final rule discussed a
MA payment methodology that no
longer applies to PACE payment since
that MA payment methodology is in the
process of being phased out as required
by BIPA.
Implementation of a new risk adjusted
payment methodology based on the
CMS–HCC model began in 2004. The
transition to 100 percent payment using
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the new risk adjusted payment
methodology will occur over a 5-year
period. Implementation of the MA risk
adjustment payment methodology for
PACE programs was delayed until 2004
to provide CMS with sufficient time to
evaluate differences in cost of care for
the frail elderly community dwelling
population.
In response to the commenters, the
risk adjustment methodology for PACE,
includes a frailty adjustment based on
the functional status of the PO’s
participant population.
After the development of the MA risk
adjustment model and of PACE specific
modifications to the MA payment
methodology, CMS had discussions
with NPA regarding implementation of
the new PACE payment methodology.
Comment: A commenter asked if the
Medicare capitation rate would be based
on the location of the program or the
residence of the participant if the
program spanned more than one county.
Response: The Medicare capitation
rate is based on the county in which the
participant resides.
Final rule actions:
In this final rule, we are amending
§ 460.180 to:
• Reflect statutory changes in the
capitation payment methodology used
to determine payment amounts for MA
plans, and thus payment amounts for
POs; and
• Require that the PACE program
agreement contain the payment
methodology for establishing the
monthly capitation rate, rather than
specifying a payment amount, in
accordance with the changes to the MA
capitation payment methodology.
Section 460.182 Medicaid Payment
Section 1934(d) of the Act requires a
State to make prospective monthly
capitated payments for each PACE
program participant eligible for medical
assistance under the State plan. The
capitation payment amount must be
specified in the PACE program
agreement and be less, taking into
account the frailty of PACE participants,
than the amount that would otherwise
have been paid under the State plan if
the individuals were not enrolled in a
PACE program.
A national Medicaid rate-setting
methodology for PACE has not been
established. Rather, each State that
elects PACE as a Medicaid State plan
option must develop a payment amount
based on the cost of comparable services
for the State’s nursing-facility-eligible
population. Generally, the amounts are
based on a blend of the cost of nursing
home and community-based care for the
frail elderly. The monthly capitation
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payment amount is negotiated between
the PO and the SAA and can be
renegotiated on an annual basis.
As the statutory requirements do not
differ from the Protocol requirements
regarding Medicaid payments under the
PACE demonstration program, the
regulations mirror the Protocol
requirements. We received three
comments pertaining to Medicaid
payment.
Comment: One commenter stated that
considering the relationship between
PACE payments and M+C (now MA)
methodologies, there should be ample
safeguards to assure that PACE entities
can reasonably be expected to provide
high quality services at these (Medicaid)
payment levels. The commenter was
also concerned that Medicaid payments
are set at the state, not national level,
and suggested we should examine the
variation in state payments in relation to
outcomes.
Response: We believe this commenter
was indicating their opinion that the
Medicaid payment amount in
conjunction with the Medicare payment
was ample to provide the highest
quality care.
Medicaid costs vary depending on the
State plan and home and communitybased services offered in the State. The
Medicaid capitation payment must be
less than the amount that would
otherwise have been paid under the
State plan if the participant were not
enrolled in a PACE program. As costs
and benefits vary by State, we do not
believe it would be appropriate to set
Medicaid rates at a national level.
Comment: A commenter indicated
that to date POs have operated with a
fixed rate that does not change based on
the participant’s health status and
suggested testing alternative
approaches. The commenter offered to
assist CMS with testing an alternative
approach involving a rate change (at
specified intervals) if there is significant
change in a participant’s health status.
The commenter also requested that
waivers be considered to facilitate
testing this payment approach.
Response: We appreciate the
commenter’s offer, however, the statute
does not address risk adjustment for
Medicaid rates in PACE. As explained
above, CMS does not want to impose a
rate setting methodology on States.
States have flexibility to implement a
risk adjusted payment methodology that
would recognize differences in health
status among participants should they
choose to do so consistent with the
requirements of 1934(d)(2) of the Act.
Comment: The third commenter asked
if the requirement at § 460.182(b)
precludes the establishment of multiple
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rate cells, with different payment levels
that may change based on an annual
reassessment, that address the frailty
level and health status of the
participant.
Response: States are afforded the
flexibility to establish various payment
levels reflective of frailty levels as long
as payment is prospective and does not
change before the annual renegotiation
of the Medicaid capitation rate due to a
change in health status. Section
460.182(b)(4) permits capitation rates to
be renegotiated on an annual basis. It
would be the responsibility of the State
Medicaid Agency to ensure that
payments for participants are accurately
made for the appropriate payment level.
Comment: A commenter asked if the
requirement at § 460.182(c) precludes
risk sharing on losses and profits on the
Medicaid services.
Response: Under sections 1894 and
1934(f)(2)(B)(v) of the Act, the PO must
be at full financial risk. The State may
not share risk with the PO.
Accordingly, § 460.182(c) states that
the PO must accept the capitation
payment as payment in full for
Medicaid participants and may not bill,
charge, collect, or receive any other
forms of payment from the SAA.
Therefore, the PO cannot share the risk
with the State under stop-loss
provisions.
POs are permitted to purchase stoploss insurance from entities in the form
of reinsurance, which is discussed in
§ 460.80(c)(2). States can offer stop-loss
or reinsurance as a product to be
purchased by the PO. Stop-loss
provisions should be established based
on the total costs for a participant and
may not be based on a particular aspect
of the benefit package.
Final rule actions:
This final rule finalizes § 460.182 as
published in the 1999 interim final rule.
Section 460.184 Post-Eligibility
Treatment of Income
Section 1934(b)(1)(A)(i) of the Act
states that a PO shall provide, to eligible
individuals, all covered items and
services without application of
deductibles, copayments, coinsurance,
or other cost sharing that would
otherwise apply under Medicare or
Medicaid. Section 1934(i) of the Act
permits States to use post-eligibility
treatment of income in the same manner
as it is applied for individuals receiving
services under a waiver under section
1915(c) of the Act.
The post-eligibility treatment of
income provision reduces the amount of
Medicaid payments to a PO by the
amount remaining after specified
deductions are made from the income of
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the PACE participant. The income that
remains after these deductions are
applied is the amount a participant is
liable to pay toward the cost of the
PACE services. Therefore, an argument
could be made that sections 1934(b) and
(i) of the Act are in conflict since under
section 1934(i) of the Act, PACE
participants may incur limited liability
for part of the cost of their services.
However, we have concluded that the
type of Medicaid participant liability
permitted by section 1934(i) of the Act
is not cost sharing prohibited by section
1934(b)(1)(A)(I) of the Act.
Section 1902(a)(17) of the Act permits
an individual (or family) who has more
income than allowed for Medicaid
eligibility to reduce excess income by
incurring expenses for medical or
remedial care to establish Medicaid
eligibility. However, this spenddown
process is used in establishing Medicaid
eligibility rather than being the type of
cost sharing prohibited by section
1934(b)(1)(A)(I) of the Act.
We interpret section 1934(b)(1)(A)(i)
of the Act, to refer to deductibles,
copayments, coinsurance or other cost
sharing beyond participant liabilities
related to Medicaid eligibility. Any
other reading of the law would make
section 1934(i) of the Act merely
surplusage and not meaningful.
Therefore, to give significance to these
sections of the Act, we provided in
§ 460.184, which implements section
1934(i) of the Act, references to 42 CFR
435.726 and 435.735. Sections 435.726
and 435.735 lay out the post-eligibility
treatment of income requirements that
may be applied to PACE participants in
the same manner as applied to
individuals receiving home and
community-based services.
Conforming Amendments
The BBA made conforming
amendments to sections 1924(a)(5) and
1903(f)(4)(C) of the Act pertaining to
eligibility for medical assistance.
Section 1924(a)(5) of the Act, was
revised to indicate that special
treatment of income and resources for
institutionalized spouses in determining
eligibility for medical assistance is
applied to individuals receiving services
under a PACE program under sections
1934 or 1894 of the Act. Further, section
710 of the Omnibus Appropriation Bill
(Pub. L. 105–277) enacted October 21,
1998, permits PACE program eligible
individuals enrolled in a PACE program
under section 1934 of the Act to be
eligible for Medicaid under the optional
categorically needy eligibility group at
section 1902(a)(10)(A)(ii)(IV) of the Act.
Under this authority, States can
determine eligibility for PACE enrollees
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using institutional rules, including use
of the special income level group
described at section
1902(a)(10)(A)(ii)(IV) of the Act.
We received no public comments on
§ 460.184.
Final rule actions:
This final rule will finalize § 460.184
as published in the 1999 interim final
rule.
Section 460.186 PACE Premiums
Neither section 1894 nor section 1934
of the Act addresses the premiums a PO
can charge a PACE participant. As a
result, we have adopted most of the
PACE premium requirements in this
section from Part VI, section D of the
Protocol. It is important to note that the
term ‘‘premiums’’ as used in this
regulation does not include spenddown
liability under 42 CFR 435.121 and
435.831, or post-eligibility treatment of
income under § 460.184. This use of the
word premiums is narrower than the
way the word is used in the Protocol,
where a participant’s ‘‘share of cost’’
responsibility under Medicaid is
referred to as a type of premium. In
addition, POs may continue to collect
any liability due them under Medicaid
spenddown and post-eligibility
processes, but that liability is not a
premium.
We specify that a participant’s
monthly premium responsibility
depends upon his or her eligibility
under Medicare and Medicaid.
The Protocol says that the premium
for Medicare-only participants is equal
to the Medicaid capitation amount.
Nearly all Medicare participants have
both Part A and Part B, and the
capitation amount that Medicare pays is
the sum of the Part A and Part B
capitation rates. However, section
1894(a)(1) of the Act permits an
individual who is entitled to Medicare
benefits under Part A or enrolled under
Part B to enroll in the PACE program.
For those rare persons who are eligible
under only one part, the Medicare
capitation amount will be only the
portion for that part. Such a participant
is required to make up the difference,
that is, pay an additional premium
amount equal to the missing piece of the
Medicare capitation amount. We specify
the premiums for Medicare-only
participants as follows—
• For a participant who is entitled to
Medicare Part A and enrolled under
Medicare Part B, but is not eligible for
Medicaid, the premium equals the
Medicaid capitation amount.
• For a participant who is entitled to
Medicare Part A, but is not enrolled
under Part B and is not eligible for
Medicaid, the premium equals the
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Medicaid capitation amount plus the
Medicare Part B capitation rate.
• For a participant who is enrolled
only under Medicare Part B and is not
eligible for Medicaid, the premium
equals the Medicaid capitation amount
plus the Medicare Part A capitation rate.
We specify that no premium may be
charged to a participant who is dually
eligible for both Medicare and Medicaid
or one who is only eligible for Medicaid.
We received four comments regarding
PACE premiums.
Comment: Commenters requested
clarification on the premiums for those
with neither Medicare nor Medicaid.
One commenter recommended that POs
not be permitted to establish private pay
premiums for Medicare covered services
in excess of the Medicare capitation
amount. Two commenters suggested
that private pay premiums for nonMedicaid eligible participants be no less
than the Medicaid capitation rate.
Response: We believe it was
congressional intent to permit
individuals with Medicare Part A, Part
B, Medicaid, any combination of the
above or none of the above to participate
in PACE based on sections 1894(i) and
1934(j) of the Act. Therefore, POs must
enroll any individual who meets the
enrollment criteria even if they
participate in neither Medicare nor
Medicaid.
However, as we noted previously, the
statute does not address the amount a
private pay PACE enrollee can be
charged in premiums. Therefore, we
will leave the premium amount to the
discretion of the POs, based on their
individual population and service
needs.
Comment: One commenter
recommended that, through the waiver
process, POs be allowed to explore
alternate methods of establishing
premiums for non-Medicaid
participants, who have Medicare so long
as the premiums are set to be actuarially
equivalent to, those established for the
Medicaid populations.
Response: In accordance with BIPA
903, the 2002 interim final rule provides
a waiver process that can be accessed by
a PO, that is unable to meet a regulatory
requirement or, if they are an
experienced PO, waivers to explore
alternative practices (see § 460.26 and
§ 460.28 regarding waiver process).
Additional information regarding the
waiver process is on the PACE Web site,
www.cms.hhs.gov/PACE.
As explained above, CMS requires
that the premium for Medicare-only
participants enrolled in both Medicare
Part A and Part B be equal to the
Medicaid capitation amount. The PO
does not have the discretion to establish
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a higher premium amount for these
participants. CMS specifies the
premium amount that may be charged to
these PACE participants so that
premiums correlate with (Medicaid)
costs and are equal for participants with
the same eligibility. CMS and States go
through an extensive process to
calculate Medicaid rates that take into
account the frailty of PACE participants.
Therefore, the Medicaid capitation rate,
should be an acceptable amount for a
premium.
Final rule actions:
This final rule will finalize § 460.186
as published in the 1999 interim final
rule.
Subpart K: Federal/State Monitoring
Section 460.190 Monitoring During
Trial Period
Sections 1894(e)(4)(A) and
1934(e)(4)(A) of the Act provide for
annual close oversight during the trial
period, which is a PO’s first 3 contract
years. We established § 460.190 to
address the requirements for monitoring
during the trial period. During the trial
period, CMS in cooperation with the
SAA conducts comprehensive annual
reviews of a PO.
In accordance with the statute and as
specified in § 460.190 the review
includes an on-site visit to the PO, a
comprehensive assessment of the
organization’s fiscal soundness, a
comprehensive assessment of the
organization’s capacity to furnish all
PACE services to all enrolled
participants, a detailed analysis of the
organization’s substantial compliance
with all significant requirements of
sections 1894 and 1934 of the Act and
these regulations, and any other
elements that CMS or the SAA find
necessary.
No public comments were received on
§ 460.190.
Final rule actions:
This final rule will finalize § 460.190
as published in the 1999 interim final
rule.
Section 460.192 Ongoing Monitoring
After Trial Period
In accordance with paragraph (e)(4)(B)
of sections 1894 and 1934 of the Act, we
specified that at the conclusion of the
trial period, CMS, in cooperation with
the SAA, would continue to conduct
reviews of a PACE program, as
appropriate. These reviews must take
into account the performance level of
the PO with respect to the quality of
care provided and compliance of the
organization in meeting the PACE
program requirements. Such reviews
include an on-site visit at least every
two years.
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71323
No public comments were received on
§ 460.192.
Final rule actions:
This final rule will finalize § 460.192
as published in the 1999 interim final
rule.
Section 460.194 Corrective Action
We require the PO to take action to
correct deficiencies identified during
the reviews. CMS or the SAA will
monitor the effectiveness of corrective
actions. Failure to correct deficiencies
can result in sanctions or terminations
in accordance with subpart D.
Comment: One commenter inquired
how it would be determined whether
the CMS or the State would monitor a
CAP.
Response: CMS works in partnership
with the SAA to monitor POs.
Information received by either agency in
response to the CAP is shared with the
other agency. As indicated in § 460.194,
either CMS or the SAA will monitor the
CAP. The determination of which
agency will monitor the CAP will vary
depending on the issues addressed by
the CAP. Since CMS and the SAA have
their own regulations, each agency is
monitoring for deficiencies in relation to
their regulations as well as any general
deficiency they identify that needs
correction. CMS and the SAA discuss
the monitoring review findings and the
actions that need to be taken, to assure
the PO has corrected or is in the process
of correcting the deficiencies, prior to
releasing the official CAP report to the
PO. During those discussions, they will
decide who will be the lead for
monitoring the progress of the CAP. One
of the factors involved in that decision
is the number of follow-up visits that
will be required and the proximity of
the SAA and CMS offices. Often times,
quarterly calls between CMS, the SAA,
and the PO can include specific CAP
items on the agenda. Follow-up visits
can be conducted by the SAA, CMS, or
the results can be reviewed at the next
monitoring visit.
Final rule actions:
This final rule will finalize § 460.194
as published in the 1999 interim final
rule.
Section 460.196 Disclosure of Review
Results
In accordance with paragraph (e)(4)(C)
of sections 1894 and 1934 of the Act, we
specified requirements for disclosing
the results of monitoring reviews. CMS
and the SAA promptly report the results
of reviews under § 460.190 and
§ 460.192 to the PO, along with any
recommendations for changes to the
organization’s program. The results are
made available to the public upon
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request. In addition, we require that the
PO post a notice of the availability of
the results of the most recent review and
any CAPs or responses related to the
most recent review. The PO must also
make the results available for
examination in a place readily
accessible to participants.
Comment: One commenter stated that
access to the information by the public
would be greatly expanded by requiring
the SAA to post the results of PACE
monitoring reviews on the agency’s Web
sites.
Response: We believe the decision
regarding whether the State posts the
results of PACE monitoring reviews is a
State determination. We encourage
access to information for the public but
do not believe it is necessary to dictate
specific methods in regulations.
Comment: Another commenter
questioned if the definition for
‘‘promptly’’ means within 45 days.
Response: CMS and the SAA expect
to complete the analysis of monitoring
review findings and provide them to the
PO within 30 days after completion of
the review and, if this timeframe is not
possible, then as close to 30 days as
possible. Due to the in-depth review
performed by the CMS and SAA
monitoring review teams, it is not
always possible to complete an
extensive report quickly. Therefore, we
have decided to retain the term
promptly and not provide a specific
timeframe.
Final rule actions:
This final rule will finalize § 460.196
as published in the 1999 interim final
rule.
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Subpart L: Data Collection, Record
Maintenance, and Reporting
The purpose of subpart L is to
establish the requirements for data
collection, record maintenance, and
reporting. This subpart describes in
detail the manner in which POs must
collect, maintain and report data
including participant health outcomes,
organization financial information, and
medical records.
Section 460.200 Maintenance of
Records and Reporting of Data
In accordance with sections
1894(e)(3)(A) and 1934(e)(3)(A) of the
Act, we require POs to collect data,
maintain records, and submit reports.
We describe data and records to include
participant health outcome data,
financial books and records, medical
records, and personnel records. We
require the documents to be accessible
to CMS and the SAA upon request and
be stored in a manner consistent with
the PO’s written policies that protect
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them from loss, destruction,
unauthorized use or inappropriate
alteration.
We established several requirements
intended to safeguard the privacy of any
information that identifies a particular
participant. The PO must establish
written policies and implement
procedures to ensure that information
from, or copies of, records are released
only to authorized individuals and that
original medical records are released
only in accordance with Federal or State
laws, court orders, or subpoenas. In
addition, a participant’s written consent
must be obtained before the release of
identifiable information to persons not
otherwise authorized to receive it. The
written consent may limit the degree of
information and the persons to whom
information may be released.
Participants are guaranteed timely
access to review and copy their own
medical records and may request
amendments to their records. Finally,
the PO must abide by all Federal and
State laws regarding confidentiality and
disclosure of participant mental health
and medical records and other health
information.
The Protocol did not specify a
minimum record retention timeframe. In
order to enable adequate oversight and
to be consistent with the requirements
established for M+C plans, we require
POs to retain records for the longest of
the following periods: the period
specified by State law; six years from
the date of the last entry made in the
record; or for medical records of
disenrolled participants, six years after
the date of disenrollment. If any
litigation, claim, financial management
review, or audit is started before the
expiration of the retention period, we
are requiring that those records be
retained until completion of the
litigation, or until claims or audit
findings involving the records have
been resolved and final action taken.
We note that for purposes of Medicare
Part D, POs are required to retain Part
D related records for a period of 10 years
in accordance with 42 CFR 423.505(d).
Comment: One commenter asked
when data collection, maintenance, and
reporting requirements would be issued
by CMS and the SAA.
Response: In the fall of 2001 the PACE
demonstration programs were instructed
to submit Data Elements for Monitoring
on a quarterly basis via the HPMS. This
reporting requirement remains in effect
for POs.
Prior to signing the program
agreement, which contains these
reporting requirements, POs are
provided with instructions on the
HPMS: The HPMS Connectivity Guide,
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HPMS User’s Guide and HPMS
Connectivity for States. These materials
can also can be found on the PACE Web
site at https://www.cms.hhs.gov/PACE/
09_AdditionalResources.asp.
The Data Elements for Monitoring
include information on the number of
grievances and appeals; reasons for
disenrollment; and vaccination rates for
flu and pneumonia.
Appendix M of the PACE program
agreement indicates that Medicare
payment is also reliant on information
reported to CMS. As discussed in the
payment section, the risk score for
PACE participants is based on the CMS–
HCC, which is based on the diagnostic
information submitted by the PO. The
PO’s frailty score is based on the
responses received from communitydwelling participants on the Modified
HOS (Health Outcomes Survey), which
identifies participant difficulty in
performing ADLs.
To the extent the SAA establishes
additional reporting requirements, the
requirements would be identified in a
separate contract between the SAA and
the PO.
Final rule actions:
This final rule will finalize § 460.200
as published in the 1999 interim final
rule.
Section 460.202 Participant Health
Outcomes Data
In the 1999 interim final rule, we
modified the requirement in Part VII,
section B of the Protocol for data
collection and reporting. We require
POs to maintain a health information
system that collects, analyzes,
integrates, and reports data necessary to
measure their performance and to
develop their QAPI. As discussed above,
POs are expected to collect data for
monitoring and report it at quarterly
intervals via HPMS. HPMS information
may be used by CMS, SAAs, and POs.
Each PO must collect, evaluate, and
report the data as part of managing its
QAPI. These data will assist the PO in
its efforts to identify opportunities to
improve participant care and outcomes,
and to evaluate the results of its
performance improvement activities.
Additionally, we have a requirement
that the PO must furnish data and
information in the manner and at the
time intervals specified by CMS and the
SAA, pertaining to its participant care
activities. The items to be collected are
specified in the PACE program
agreement and will be subject to the
confidentiality requirements specified
in § 460.200.
Finally, we require that each PO
conduct an annual satisfaction survey of
its participants and caregivers. The
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findings should be used by the PO to
identify opportunities for improvement.
Comment: Four commenters
commented on health outcomes data,
and although they were supportive of
requirements for participant health
outcomes data, they maintain that
flexibility is important in developing
State or site specific systems.
Commenters asked that CMS focus on
the specific data elements that will be
required but leave the decision about
which tool to use to the States or
providers.
One commenter indicated that it is
important for States to know, up front,
the participant health outcome data
reporting requirements to assist them in
making PACE a State plan option.
Response: Although the reporting
requirements discussed above were not
available when we published the 1999
interim final rule, we established the
requirement shortly after publication.
We also provided training to the POs.
States should now be aware of the
reporting requirements for PACE.
Comment: One commenter indicated
that if encounter data were going to be
used for uses other than risk adjustment,
then a broader range of data
requirements would be needed. This
commenter was interested in CMS
developing consistency in reporting
requirements in order to minimize the
reporting burden for POs.
Response: Currently, encounter data
is only being used to determine
reimbursement under the risk
adjustment payment methodology. As
discussed in the QAPI section, we are
no longer pursuing development of a
standardized assessment tool for PACE.
Comment: Several commenters
stressed the importance of streamlining
all Federal and State reporting
requirements. Two commenter opposed
CMS’ application of a broad range of
reporting requirements to POs which
were developed for, and are more
appropriate to, managed care entities
and more limited provider types, such
as, home health agencies or nursing
homes. One commenter discouraged
whole scale application of these types of
requirements and encouraged the
development of OBCQI requirements
unique to PACE providers.
Response: At the time we published
the 1999 interim final rule, several
PACE demonstration programs were
licensed under State law as home health
agencies. In these cases, the POs were
subject to the additional reporting
requirements based upon their
licensure. We understand many States
are now developing licensure programs
for PACE. When this occurs, the POs
would no longer be required to submit
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additional OASIS information. The
encounter and functional status
reporting are necessary for PACE
payment under risk adjustment
methodology.
Final rule actions:
This final rule will finalize § 460.202
as published in the 1999 interim final
rule.
Section 460.204 Financial
Recordkeeping and Reporting
Requirements
In § 460.204, we require that a PO
must provide CMS and the SAA with
accurate financial reports that are
prepared using an accrual basis of
accounting and verifiable by auditors.
In addition, we require that the PO
maintain an accrual accounting
recordkeeping system that accurately
documents all financial transactions,
provides an audit trail to source
documents, and generates financial
statements.
Further, except as stipulated under
Medicare principles of reimbursement
set forth in 42 CFR part 413, a PO must
follow standardized definitions and
accounting, statistical, and reporting
practices that are widely accepted in the
health care industry.
We also require that a PO must permit
CMS and the SAA to audit or inspect
any books and records of original entry
that pertain to any aspect of services
performed, reconciliation of
participants’ benefit liabilities or
determination of Medicare and
Medicaid amounts payable.
We note the statute does not provide
for risk-sharing arrangements between
CMS and POs. It places the organization
at full financial risk for all services, thus
our emphasis is on the need for accurate
accounting records.
Comment: One commenter
recommended that CMS require POs
that are a subdivision of a larger parent
organization, to maintain a balance
sheet, statement of income and
expenses, and documentation of the
sources and uses of its funds that is
separate and distinct from the parent
organization’s financial record keeping.
Response: We agree. We believe it is
important for us to receive the financial
information for the PO in order to
determine the PO’s solvency. However,
where the PO’s financial solvency is
based on a guarantee by the PO’s parent
organization, we request this
information as well.
Final rule actions:
This final rule will finalize § 460.204
as published in the 1999 interim final
rule.
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Section 460.208
71325
Financial Statements
CMS, in cooperation with the SAA,
has the responsibility of assessing fiscal
soundness as described in § 460.80. The
financial information required to assess
the fiscal soundness of a PO is
information from basic financial
statements, balance sheets, statement of
revenues and expenses, and sources and
uses of funds statement. An
organization that has completed its trial
period is required to submit financial
statements annually. An organization
that is in the trial period is required to
submit quarterly financial statements in
addition to the annual certified financial
statements. An organization may use the
‘‘Annual Statement’’ (also known as the
‘‘orange blank’’), which was developed
by the National Association of Insurance
Commissioners for reporting by HMOs.
For information contact NAIC 2301
McGee Street, Suite 800 Kansas City,
MO 64108 (816–842–3600).
We require that, not later than 180
days after the end of the organization’s
fiscal year, the PO submit the annual
financial statement that includes
appropriate footnotes. This financial
statement must be certified by an
independent certified public
accountant. At a minimum, the certified
financial statement must include a
certification statement, a balance sheet,
a statement of revenues and expenses,
and a source and use of funds statement.
Throughout the trial period, we
require that not later than 45 days after
the end of each quarter of the
organization’s fiscal year, a PO must
submit a quarterly financial statement.
Quarterly financial statements are not
required to be certified by an
independent certified public
accountant.
At the conclusion of the trial period,
CMS or the SAA may require a PO to
submit monthly or quarterly financial
statements, or both, if CMS or the SAA
determines that an organization’s
performance requires more frequent
monitoring and oversight due to
concerns about fiscal soundness. These
additional reports do not have to be
certified by a certified public
accountant.
Sections 1894(e)(3) and (4) and
1934(e)(3) and (4) of the Act require
CMS and the SAA to work in
consultation to determine what data,
cost and financial reports the PO must
submit so these agencies can monitor
the cost and effectiveness of a PO and
perform necessary reviews.
We consulted with representatives
from various State organizations that
serviced PACE demonstration programs.
We have determined that data collection
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and financial reporting requirements
vary among the State organizations. The
data collection and financial reports we
require for purposes of assessing fiscal
soundness can also assist the SAA in
their monitoring and oversight
requirements. Of course, States have the
authority to request any data and reports
that they consider to be necessary in
implementing the PACE program. We
solicited comments on consistency in
reporting requirements in the 1999
interim final rule.
Comment: Two commenters asked
whether financial statements and
reports should be routed to CMS via the
SAA or if they should go to CMS and
the SAA simultaneously.
Response: Financial reports should go
to CMS and the SAA simultaneously.
Comment: Commenters asked
whether there is any flexibility in CMS
requirements at § 460.208 for
submission of financial reporting
documents to CMS and the State, if the
State establishes a different reporting
cycle.
Response: The financial statements
are due to CMS within the required
timeframes of 45 days from the end of
the quarter (during the trial period) and
180 days after the fiscal year end. There
is no flexibility in CMS’ timeframes, but
States may have discretion regarding
their timeframes for reporting
requirements if they are different than
the Federal requirements.
Comment: Several commenters asked
if CMS has standard reporting formats
and if States have flexibility to develop
their own financial reporting
documents.
Response: CMS does not have a
standard format for financial reporting
for POs. As specified in § 460.204,
financial reports are required to be
prepared using an accrual basis of
accounting and must be verifiable by
qualified auditors.
There is flexibility for States to
develop their own financial reporting
formats if they choose to do so.
Final rule actions:
This final rule will finalize § 460.208
as published in the 1999 interim final
rule.
Section 460.210 Medical Records
The participant’s medical record
presents a total picture of the care
provided. The medical record is a useful
tool in diagnosing, treating and caring
for the participant. The medical record:
(1) Facilitates communication among
the various health care professionals
providing services to the participant; (2)
provides a focal point for coordinating
the actions of the IDT; (3) provides an
accurate picture of the participant’s
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progress in achieving care goals; and (4)
provides the team members with data
for evaluating and documenting the
quality and appropriateness of care
delivered. Because care for the PACE
population will be provided by a variety
of sources (for example, PACE center
employees, contracted personnel,
hospital staff, nursing home staff, etc.),
it is critical that all information on the
participant be documented in the
medical record to ensure quality and
continuity of care. As a result, in the
1999 interim final rule, we retained
with few modifications the minimum
elements specified in the Protocol to be
included in the participant’s medical
record.
To facilitate continuity of care, we
require in § 460.210 that the PO
maintain a single comprehensive
medical record for each participant at
the PACE center they attend. Participant
medical records should be complete,
accurately documented, easily
retrievable, systematically organized,
and available to all staff. We recognize
that a PO may have more than one
PACE center, however, participant
medical records must be located at the
PACE center where the participant
receives services so that staff has access
to pertinent information. This
requirement also should prevent time
lost in obtaining records and facilitate
timely review and documentation of the
medical record.
At a minimum, the participant
medical record must include:
• Appropriate identifying
information;
• Documentation of all services
furnished, including:
+ A summary of emergency care and
other inpatient or long-term care
services. (We included this last phrase
to ensure that any services furnished to
the participant outside the scope of the
PACE center’s direct care is documented
in the medical record. It is critical to the
continuity of care that the IDT be
informed of all outside services
furnished to the participant. Once the
participant returns to the PACE center,
the course of treatment can be
reevaluated and adjusted based on any
changes in the participant’s status.);
+ Services furnished by employees of
the PACE center; and
+ Services furnished by contractors
and their reports (This item is intended
to ensure that anyone who furnishes
services to the participant, employees of
the PO or contractors, shares the
information with the IDT for
documentation in the medical record.
Again, this requirement is intended to
facilitate communication between
providers.);
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+ Interdisciplinary assessments,
reassessments, plans of care, and
treatment and progress notes that are
signed and dated;
+ Laboratory, radiological and other
test reports (This change from the
Protocol clarifies that all tests should be
included in the participant medical
record.);
+ Medication records;
+ Hospital discharge summaries, if
applicable;
+ Reports of contact with informal
support (for example, representatives/
care givers, legal guardian, or next of
kin);
+ Enrollment Agreement signed by
the participant;
+ Physician orders;
+ Disenrollment justification, if
applicable;
+ Advance directives, if applicable
(For example, when a participant has
executed an advance directive, that fact
should be prominently displayed. If the
PO cannot implement an advance
directive as a matter of conscience that
fact also should be prominently
displayed and explained to prospective
enrollees.);
+ A signed release permitting
disclosure of personal information; and
+ Accident and incident reports.
(Accident and incident reports were
included because we believed they may
be an indicator of changes in the
participant’s functional status, problems
or changes in the participant’s home
environment, or physical problems with
the PACE center or its staff.)
We also require the PO to provide for
the prompt transfer of copies of
appropriate medical record information
between treatment facilities to ensure
continuity of care whenever a
participant is temporarily or
permanently transferred to another
facility. Examples of appropriate
medical record information include, but
are not limited to, the reason for the
transfer, the name and phone number of
the attending physician, participants’
demographics, active diagnosis and
treatment plan including current
medications and ADL status, special
dietary considerations, etc. It is essential
that the medical history and plan of care
follow the participant. This requirement
is intended to ensure communication
between providers. We solicited
comments on whether a specific
timeframe for the transfer of participant
medical record information should be
required.
We included a requirement for
authentication of the medical record to
ensure that the appropriate individuals
have reviewed and completed the
participant’s medical records. All
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entries must be legible, clear, complete,
and appropriately authenticated and
dated.
Authentication must include
signatures or a secured computer entry
by a unique identifier of the primary
author who has reviewed and approved
the entry.
Comment: Three commenters
indicated that it is inappropriate for
accident and incident reports to be kept
in the medical record. They suggest that
changes in a participant’s health status
resulting from an accident and other
incident not be noted in the medical
record. Rather the commenter believed
that accident or incident reports should
be maintained in a secure, confidential
location that is available to CMS and the
SAA for review.
Response: Our intent at the time of
drafting the 1999 interim final rule was
that POs would record changes in health
status resulting from accidents or
incidents in the medical record and all
records would be consolidated into one
medical record. However, we agree with
the commenters that specific accident or
incident reports should be maintained
in a secure confidential location and
should be available to CMS and the
SAA for review. We believe the purpose
of including such items in the medical
record is served by noting the change in
medical condition. We do not think that
the origin of the change is required in
the medical record but agree that
accident and incident reports should be
available to CMS and the SAA for
purposes of program review. Changes in
participant health status and related
participant assessments and
modifications to care plans are required
to be included in the medical record.
We will, however, no longer require that
accident and incident reports be filed in
participant medical records.
Therefore, we are amending § 460.210
by deleting paragraph (b)(13) from the
required content of medical record.
Comment: Two commenters
responded to our request for comments
regarding whether to impose specific
timeframes for the transfer of participant
medical record information between the
PO and another treatment facility or
provider. One commenter did not
recommend the imposition of a
timeframe for transfer of records, while
the other commenter recommended
implementing a timeframe requirement
only when providing the participant
with a copy of their medical record
when requested.
Response: We believe that a
comprehensive treatment history equips
providers to deliver appropriate care.
We also believe that POs are cognizant
of the importance of prompt transfer of
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medical records in order to assist other
providers and facilities in coordinating
PACE participant care.
Therefore, we believe that POs will
provide for the prompt transfer of
appropriate medical record information
between treatment facilities to ensure
continuity of care whenever a
participant is temporarily or
permanently transferred to another
facility and a timeframe for doing so is
not necessary. Accordingly, we are not
imposing a timeframe for transferring
medical records in this final rule.
Comment: Two commenters
questioned whether the PO must
maintain a hardcopy of all electronically
maintained medical records. The
commenters requested clarification of
the requirement for electronic record
integrity and back-up.
Response: CMS does not require the
hardcopy backup of electronic medical
records. We are not mandating a specific
system for electronic medical record
backup but the PO needs to develop and
maintain a backup system for their
electronic medical records to ensure
that they can reproduce their medical
records should there be a systems
dysfunction or physical destruction
such as a fire. The electronic medical
records should be periodically and
systematically backed-up, secure, and
located off site in case of a physical
disaster. The PO must be able to provide
a copy of participants medical records
upon request by CMS or the SAA.
Final rule actions:
This final rule will amend § 460.210
by deleting paragraph (b)(13) ‘‘Accident
and incident reports’’ from the required
contents of the medical record.
are also amending this section by
adding the definition of ‘‘PACE
program’’.
IV. Provisions of Final Rule
71327
Section 460.22 Service Area
Determination—No Change
Part 460
Authority Citation
We are adding sections 1894(f) and
1934(f) of the Social Security Act to the
authority citation for part 460 because
they specifically require the Secretary to
promulgate regulations for these
sections.
Subpart A—Basis, Scope, and
Definitions
Section 460.2
Basis—No Change
Section 460.4
Change
Scope and Purpose—No
Section 460.6
Definitions
We are amending this section to
redefine the term ‘‘PACE center’’ as ‘‘a
facility which includes a primary care
clinic, areas for therapeutic recreation,
restorative therapies, socialization,
personal care, and dining which serves
as the focal point for coordination and
provision of most PACE services.’’ We
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Subpart B—PACE Organization
Application and Waiver Process
Section 460.10
Purpose—No Change
Section 460.12 Application
Requirements
The October 2002 interim final with
comment removed and reserved
§ 460.12(a)(2). In this final rule, we are
redesignating § 460.12(a)(3) as
§ 460.12(a)(2). We are also removing the
cross reference to § 460.14 in newly
redesignated paragraph (a)(2)(i) of
§ 460.12, and the cross reference to
§ 460.16 in newly redesignated
paragraph (a)(2)(ii) of § 460.12, since
§ 460.14 and § 460.16 are being removed
in this rule.
Section 460.14 Priority Consideration
In this final rule, we are deleting
§ 460.14 which no longer applies since
August 5, 2000 timeframe has passed
and all PACE demonstration programs
have transitioned to permanent
providers. We are reserving this section.
Section 460.16 Special Consideration
In this final rule, we are deleting
§ 460.16 which no longer applies since
the August 5, 2000 timeframe has
passed and all PACE demonstration
programs have transitioned to
permanent providers. We are reserving
this section.
Section 460.18 CMS Evaluation of
Application—No Change
Section 460.20 Notice of CMS
Determination—No Change
Section 460.24 Limit on Number of
PACE Program Agreements—No Change
Section 460.26 Submission and
Evaluation of Waiver Requests
In this final rule, we are amending
§ 460.26 by redesignating paragraph (a)
as paragraph (a)(1) and adding
paragraph (a)(2) permitting nonoperational entities submitting a PACE
provider application to submit a waiver
request at the same time. The waiver
request must be submitted as a separate
document and follow all other
requirements as stated in this section.
We are also amending paragraphs (b)
and (b)(1) by adding ‘‘or PACE
applicant.’’
Section 460.28 Notice of CMS
Determination on Waiver Requests
We are amending (a)(2) by adding ‘‘or
PACE applicant,’’ thereby requiring
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CMS to notify the PO or PACE applicant
in writing of the decision to deny the
submitted wavier request.
Subpart C—PACE Program Agreement
Section 460.30 Program Agreement
Requirement—No Change
Section 460.32 Content and Terms of
PACE Program Agreement
We are amending paragraph (a)(12) to
require the PACE program agreement to
include the Medicaid capitation rate
and the methodology used to calculate
the Medicare capitation rate.
Section 460.34 Duration of Program
Agreement—No Change
Subpart D—Sanctions, Enforcement
Actions, and Termination
Section 460.40 Violations for Which
CMS May Impose Sanctions—No
Change
Section 460.42 Suspension of
Enrollment or Payment by CMS—No
Change
Section 460.46 Civil Money
Penalties—No Change
Section 460.48 Additional Actions by
CMS or the State—No Change
Section 460.50 Termination of PACE
Program Agreement—No Change
Section 460.52 Transitional Care
During Termination—No Change
Section 460.54 Termination
Procedures—No Change
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Section 460.60 PACE Organizational
Structure
In this final rule, we are amending
§ 460.60(d)(3) by changing ‘‘60’’ to ‘‘14’’
days. Together with the following
deletions of paragraphs (d)(4) and (d)(5)
of this section, we are reducing
administrative burden for POs.
We are deleting paragraph (d)(4) that
states ‘‘changes in organizational
structure must be approved in advance
by CMS and the SAA.’’
We are also deleting paragraph (d)(5)
that states, ‘‘changes in organizational
structure approved by CMS and the
SAA must be forwarded to the
consumer advisory committee,
described in § 460.62(c) for
dissemination to participants as
appropriate.’’
Section 460.62 Governing Body
In this final rule, we are clarifying the
requirements for community
involvement on issues relating to
participants. We are revising the name
of the ‘‘Consumer Advisory Committee’’
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Section 460.64 Personnel
Qualifications for Staff With Direct
Participant Contact
We are amending the title of § 460.64
and the personnel qualifications to
clarify that the qualifications apply to
all PACE staff with direct participant
contact and decrease the burden in
hiring and contracting for adequate
numbers of staff members. We are
removing the educational requirements
and other qualifications at § 460.64(c)
that we established for professions
where no States require licensure,
certification, or registration. All PACE
staff with direct participant contact
must meet the general personnel
qualifications.
The amended requirements also
clarify that physicians must meet the
requirements for Federally-defined
qualifications for a physician in
addition to the general personnel
requirements.
Section 460.66
Subpart E—PACE Administrative
Requirements
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to be the ‘‘Participant Advisory
Committee’’ to more adequately reflect
the intent of the PO having an advisory
committee that is comprised of
participants and participant
representatives who are focused on their
issues. The Participant Advisory
Committee provides the Participant
Representative with issues as recorded
in minutes of their meeting to present at
the PO governing body meeting required
in the new paragraph (c)(3).
Training
We are clarifying the training
requirement for personal care attendants
by requiring that their competency must
be exhibited before performing personal
care services independently.
Section 460.68
Program Integrity
We are amending the conflict of
interest prohibitions. We provided a
mechanism for disclosure and recusal in
the event that a PO experiences any
direct or indirect conflict of interest by
a member of the governing body or an
immediate family member.
Section 460.70
Contracted Services
We are reducing operational burden
by amending this regulation to remove
the requirement that POs submit each
signed contract for inpatient care.
Section 460.71 Oversight of Direct
Participant Care
We are amending this requirement to
be consistent with the general personnel
qualifications by clarifying that all
direct participant care staff and
contractors be free of communicable
diseases and have all immunizations up
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to date before performing direct
participant care.
Section 460.72 Physical Environment
We are amending this requirement to
clarify that POs must perform the
manufacturers’ recommended
maintenance.
Section 460.74
Change
Infection Control—No
Section 460.76 Transportation
Services—No Change
Section 460.78 Dietary Services
In this section, we are clarifying that
each participant’s dietary requirements
are determined by assessment and
included in the participant’s plan of
care. It also clarifies that the PO must
ensure that each participant receives
meals that are specific to their dietary
needs. If the PO needs to provide meals,
which are included in the participant’s
plan of care, the meals must be
nourishing, palatable, well-balanced,
and meet the participant’s daily
nutritional and special dietary needs.
Section 460.80
Change
Fiscal Soundness—No
Section 460.82
No Change
Marketing Materials—
Subpart F—PACE Services
Section 460.90 PACE Benefits Under
Medicare and Medicaid—No Change
Section 460.92 Required Services
We are amending the list of required
services to clarify that the PACE benefit
package include all Medicare-covered
items and services, Medicaid-covered
items and services specified in the
State’s approved Medicaid plan, and
other services determined necessary by
the IDT to improve and maintain the
participant’s overall health status.
Section 460.94 Required Services for
Medicare Participants
We are amending the requirement to
clarify that payment for PACE program
services is for services that are provided
to the PACE participants.
Section 460.96 Excluded Services
We are correcting a technical error
published in § 460.96(e)(1) by replacing
the word ‘‘through’’ with the word
‘‘and’’ so that paragraph (e) reads
‘‘Services furnished outside of the
United States, except as follows: (1) In
accordance with § 424.122 and
§ 424.124 of this chapter.’’
Section 460.98 Service Delivery
We are expanding participant rights
by amending this requirement to
include sexual orientation in the list of
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categories under which PO must not
discriminate.
Section 460.106
Change
Section 460.100
Subpart G—Participant Rights
Emergency Care
We are defining urgent care and poststabilization care outside of the service
area.
We are also expanding participant
protection by amending this
requirement to clarify that the PO must
explain to the participant or caregiver
that they can obtain emergency care
without prior authorization.
Section 460.102
Team
Interdisciplinary
We are clarifying the position and
responsibilities of the social worker on
the IDT by amending it to ‘‘Master’s
level social worker (MSW).’’ This will
make the requirement consistent with
other Medicare regulations.
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Section 460.104
Assessment
Participant
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Bill of Rights—No
Section 460.112 Specific Rights to
Which a Participant Is Entitled
We are amending this requirement by
expanding the Participant’s rights to
include sexual orientation in the list of
categories that a PO must not
discriminate against.
Also we are revising paragraph
(b)(1)(iii) to require the disclosure of all
PO services and services delivered by
contracted providers at the time a
participants needs necessitate the
disclosure and delivery of such
information to allow the participant to
make an informed choice.
Section 460.114
Change
We are amending this provision to
require that the in-person assessment
and reassessments be performed by both
a physical therapist and an occupational
therapist, thus clarifying one discipline
cannot replace the other discipline.
We are clarifying that a MSW
performs assessments and
reassessments.
We are also redesignating paragraph
(c)(3) as new paragraph (d) and
changing the heading from
‘‘Reassessment based on change in
participant status or at the request of the
participant or designated
representative’’ to ‘‘Unscheduled
reassessments.’’ We are identifying
separate requirements in paragraph (d)
for reassessments based on a change in
participant status or requested by a
participant or his or her representative.
We are decreasing the operational
burden by removing the requirement
that all reassessments be performed by
the IDT minus the personal care
attendant, driver, and PACE center
manager. We are amending this
requirement to require the IDT members
listed in paragraph (a)(2) to perform inperson reassessments for change in
status and permit the IDT to determine
which IDT members must perform
reassessments when requested by the
participant or their designated
representative. However, we added a
requirement that if a significant change
in the participant’s health or
psychosocial status occurs, the inperson reassessment must be performed
by the entire IDT minus the personal
care attendant, driver, and PACE center
manager.
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Section 460.110
Change
Plan of Care—No
Restraints—No
Section 460.116 Explanation of
Rights—No Change
Section 460.154
Agreement
71329
Enrollment
We are clarifying the requirement that
a participant may not enroll or disenroll
at a Social Security office.
We are also expanding participant
protection by amending this
requirement allowing the participant or
their designated representative to sign
and date the reenrollment agreement.
Section 460.156 Other Enrollment
Procedure—No Change
Section 460.158 Effective Date of
Enrollment—No Change
Section 460.160
Enrollment
Continuation of
We are revising paragraph (b)(3)(i) to
clarify that the SAA must establish
criteria for use in making deemed
eligibility determinations.
Section 460.162 Voluntary
Disenrollment—No Change
Section 460.164 Involuntary
Disenrollment—No Change
Section 460.118
No Change
Violation of Rights—
Section 460.166 Effective Date of
Enrollment—No Change
Section 460.120
No Change
Grievance Process—
Section 460.168 Reinstatement in
Other Medicare and Medicaid
Programs—No Change
Section 460.122 PACE Organization’s
Appeals Process
Section 460.170 Reinstatement in
PACE—No Change
We are amending this requirement to
clarify that noncoverage of services
including denials, reduction, or
termination of services are included as
a basis for appeal.
We are also expanding participant
protections by changing ‘‘would’’ be
seriously jeopardized to ‘‘could’’ be
seriously jeopardized and revising
‘‘regain’’ maximum function to ‘‘regain
or maintain’’ maximum function.
Section 460.172 Documentation of
Disenrollment.—No Change
Section 460.124 Additional Appeal
Rights Under Medicare or Medicaid—
No Change
Subpart H—Quality Assessment and
Performance Improvement—No Change
Subpart I—Participant Enrollment and
Disenrollment
Section 460.150 Eligibility To Enroll in
the PACE Program—No Change
Section 460.152
Enrollment Process
We are expanding participant
protection by amending the requirement
that POs must explain and provide
information related to post-eligibility
treatment of income during the intake
process.
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Subpart J—Payment
Section 460.180
POs
Medicare Payments to
We are amending this section to
reflect the new Medicare risk
adjustment payment methodology and
are requiring that the PACE program
agreement contain the ‘‘methodology’’
for establishing the monthly capitation
rather than the ‘‘amount’’ of the
monthly capitation rate.
Section 460.182
No Change
Medicaid Payment—
Section 460.184 Post-Eligibility
Treatment of Income—No Change
Section 460.186
Change
PACE Premiums—No
Subpart K—Federal/State Monitoring
Section 460.190 Monitoring During
Trial Period—No Change
Section 460.192 Ongoing Monitoring
After Trial Period—No Change
Section 460.194
Change
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Section 460.196 Disclosure of Review
Results—No Change
Subpart L—Data Collection, Record
Maintenance, and Reporting
Section 460.200 Maintenance of
Records and Reporting Data—No
Change
Section 460.202 Participant Health
Outcomes Data—No Change
Section 460.204 Financial
Recordkeeping and Reporting
Requirements—No Change
Section 460.208 Financial
Statements—No Change
Section 460.210
Medical Records
We are amending this section by
removing the requirement that accident
and incident reports be contained in the
medical record. The origin of a change
in the status of a medical condition is
not required in the medical record, but
should be available for CMS and the
SAA for review.
V. Collection of Information
Requirements
Under the Paperwork Reduction Act
of 1995, we are required to provide 30day notice in the Federal Register and
solicit public comment before a
collection of information requirement is
submitted to the Office of Management
and Budget (OMB) for review and
approval. In order to fairly evaluate
whether an information collection
should be approved by OMB, section
3506(c)(2)(A) of the Paperwork
Reduction Act of 1995 requires that we
solicit comment on the following issues:
• The need for the information
collection and its usefulness in carrying
out the proper functions of our agency.
• The accuracy of our estimate of the
information collection burden.
• The quality, utility, and clarity of
the information to be collected.
• Recommendations to minimize the
information collection burden on the
affected public, including automated
collection techniques.
We are soliciting public comment on
each of these issues for the following
sections of this document that contain
information collection requirements
(ICRs):
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Section 460.30
Requirement
Program Agreement
Section 460.30(c) states that CMS may
only sign program agreements with
PACE organizations that are located in
States with approved State plan
amendments electing PACE as an
optional benefit under their Medicaid
State plan.
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Jkt 211001
The burden associated with this
requirement is the time and effort for a
State to develop its State plan
amendment to elect PACE as an
optional Medicaid benefit. We estimate
that 25 States will each take 10 hours to
complete this requirement for a total
annual burden of 250 hours. We
estimate the total burden for these
requirements to be 358 hours.
Section 460.68 Program Integrity
Section 460.68(b)(1) requires PACE
organizations to develop written
policies and procedures for handling
direct or indirect conflict of interest by
a member of the governing board or an
immediate family member.
The burden associated with this
requirement is the time and effort for a
PACE organization to develop written
policies and procedures for handling
direct or indirect conflict of interest by
a member of the governing board or an
immediate family member. We estimate
that each organization will spend 1 hour
developing and writing these policies
and procedures. There will be
approximately 54 organizations for a
total annual burden of 54 hours.
Section 460.68(b)(2) requires that in
the event of a direct or indirect conflict
of interest the PACE organization must
document the disclosure of the exact
nature of the conflict.
We estimate each organization will
spend 30 minutes documenting a
conflict of interest disclosure. There
will be approximately 54 organizations
for a total burden of 27 hours.
Note: The following ICRs are subject to the
PRA. However, we believe that the burden
associated with these ICRs is exempt from
the PRA in accordance with 5 CFR
1320.3(b)(2) because the time, effort, and
financial resources necessary to comply with
these requirements would be incurred by
persons in the normal course of their
activities.
Section 460.52 Transitional Care
Following Termination
Section 460.52(b) states that an entity
whose PACE program agreement is
terminated must provide assistance to
each participant in obtaining necessary
transitional care through appropriate
referrals and making the individual’s
medical records available to new
providers.
Section 460.70 Contracted Services
Section 460.70(a) states that the PACE
organization must have a written
contract with each outside organization,
agency, or individual that furnishes
administrative or care-related services
not furnished directly by the PACE
organization.
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Section 460.70(c) states that a list of
contractors must be on file at the PACE
center and a copy must be provided to
anyone upon request.
Section 460.72
Physical Evironnment
Section 460.72(c)(1) states that the
PACE organization must establish,
implement, and maintain documented
procedures to manage medical and
nonmedical emergencies and disasters
that are likely to threaten the health or
safety of the participants, staff or the
public.
Section 460.72(c)(4) states that the
organization must have a documented
plan to obtain emergency medical
assistance from sources outside the
center when needed.
Section 460.74
Infection Control
Section 460.74(b) states that the PACE
organization must establish, implement,
and maintain a documented infection
control plan.
Section 460.82
Marketing
Section 460.82(a) states that a PACE
organization must inform the public
about its program and give prospective
participants the following written
information: An adequate description of
the PACE organization’s enrollment and
disenrollment policies and
requirements; PACE enrollment
procedures; description of benefits and
services; premiums; and other
information necessary for prospective
participants to make an informed
decision about enrollment.
Section 460.82(d) states that
marketing materials must inform a
potential participant that he or she must
receive all needed health care (other
than emergency or urgently needed
services) from the PACE organization or
from an entity authorized by the PACE
organization. All marketing materials
must state clearly that PACE
participants may be fully and personally
liable for the costs of unauthorized or
out-of-PACE program agreement
services.
Section 460.98
Service Delivery
Section 460.98(a) states that a PACE
organization must establish and
implement a written plan to furnish care
that meets the needs of each participant
in all care settings 24 hours a day, every
day of the year.
Section 460.100
Emergency Care
Section 460.100(a) states that a PACE
organization must establish and
maintain a written plan to handle
emergency care.
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Section 460.102 Interdisciplinary
Team
In summary, section 460.102(d) states
that the interdisciplinary team is
responsible for the initial assessment,
periodic reassessments, plan of care,
and coordination of 24 hour care
delivery. Each team member must
regularly inform the interdisciplinary
team of the medical, functional, and
psychosocial condition of each
participant; and document changes in a
participant’s condition in the
participant’s medical record consistent
with documentation policies established
by the medical director.
Section 460.104 Participant
Assessment
In summary, section 460.104(d) states
that the interdisciplinary team must
explain why it denies a participant’s
request for services, inform participants
of additional appeal processes available,
and document all assessment and
reassessment information in the
participant’s medical record.
Section 460.106 Plan of Care
Section 460.106(f) states that the team
must document the plan of care, and
any changes made to it, in the
participant’s medical record.
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Section 460.110 Bill of Rights
Section 460.110(a) states that a PACE
organization must have a written
participant bill of rights designed to
protect and promote the rights of each
participant.
Section 460.110(b) states that upon
enrollment, the organization must
inform a participant in writing of her or
his rights and responsibilities, and all
rules and regulations governing
participation.
Section 460.112 Specific Rights to
Which a Participant Is Entitled
Section 460.112(b)(1) states that a
participant has the right to be fully
informed in writing of the services
available from the PACE organization.
Section 460.112(b)(2) states that a
participant has the right to have the
enrollment agreement fully explained in
a manner understood by the participant.
Section 460.112(e)(2) states that a
participant has the right to have the
PACE organization explain advance
directives and to establish them, if the
participant so desires.
Section 460.112(e)(3) states that a
participant has the right to be fully
informed of his or her health and
functional status by the
interdisciplinary team and to participate
in the development and implementation
of the plan of care.
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Section 460.112(e)(6) states that a
participant has the right to be given
reasonable advance notice, in writing, of
any transfer to another treatment setting,
and the justification for it, due to
medical reasons or for the participant’s
welfare, or that of other participants.
The PACE organization must document
the justification in the participant’s
medical record.
Section 460.116 Explanation of Rights
Section 460.116(a) states that a PACE
organization must have written policies
and implement procedures to ensure
that the participant, his or her
representative, if any, and staff
understand these rights.
Section 460.116(b) states that upon
enrollment, the staff must fully explain
the rights to the participant and his or
her representative, if any, in a manner
understood by the participant.
Section 460.122 PACE Organization’s
Appeals Process
Section 460.122(d) states that a PACE
organization must give all parties
involved in the appeal appropriate
written notification and a reasonable
opportunity to present evidence related
to the dispute in person, as well as in
writing.
Section 460.152 Enrollment Process
Section 460.152(a)(1) requires that at
a minimum, the intake process must
include the following steps: the PACE
staff must explain to the potential
participant and his or her representative
or caregiver: the PACE program; the
requirement that the PACE organization
is the participant’s sole service provider;
monthly premiums, if any; any
Medicaid spend-down obligations, and
post-eligibility treatment of income, if
any.
Section 460.152(a)(2) states that the
potential participant must sign a release
to allow the PACE organization to
obtain his or her medical and financial
information and eligibility status for
Medicare and Medicaid.
Section 460.152(b)(1) states that if a
prospective participant is denied
enrollment because his or her health or
safety would be jeopardized by living in
a community setting, the PACE
organization must notify the individual
in writing of the reason for denial.
Section 460.152(b)(2) states that if a
prospective participant is denied
enrollment because his or her health or
safety would be jeopardized by living in
a community setting, the PACE
organization must refer the individual to
alternative services, as appropriate.
Section 460.152(b)(3) states that if a
prospective participant is denied
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71331
enrollment because his or her health or
safety would be jeopardized by living in
a community setting, the PACE
organization must maintain supporting
documentation of the reason for the
determination.
Section 460.154
Agreement
Enrollment
Section 460.154 states that if the
potential participant meets the
eligibility requirements and wants to
enroll, he or she or their representative
must sign an enrollment agreement in
accordance with the requirements in
this section.
Section 460.156
Procedures
Other Enrollment
Section 460.156(c) states that if there
are changes in the enrollment agreement
information at any time during the
participant’s enrollment, the PACE
organization must give an updated copy
of the information to the participant;
and explain the changes to the
participant and his or her representative
or caregiver in a manner they
understand.
Section 460.168 Reinstatement in
Other Medicare and Medicaid Programs
Section 460.168(a) states that in order
to facilitate a participant’s reinstatement
in other Medicare and Medicaid
programs after disenrollment, the PACE
organization must make appropriate
referrals and ensure medical records are
made available to new providers in a
timely manner.
Section 460.172
Disenrollment
Documentation of
Section 460.172(a) states that a PACE
organization must have a procedure in
place to document the reasons for all
voluntary and involuntary
disenrollments.
Section 460.200 Maintenance of
Records and Reporting of Data
Section 460.200(e) states that a PACE
organization must safeguard the
confidentiality of any information that
identifies a particular participant;
establish and implement procedures
that govern the use and release of a
participant’s information before
releasing personal information that is
not required by law to be released.
Section 460.200(f)(1) states that a
PACE organization must retain records
for the longest of the following periods:
the period of time specified in State law;
six years from the last entry date; or for
medical records of disenrolled
participants, six years after the date of
disenrollment.
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Section 460.172
Disenrollment
Section 460.204 Financial
Recordkeeping and Reporting
Requirements
Section 460.204(b) states that a PACE
organization must maintain an accrual
accounting recordkeeping system.
Section 460.210
Medical Records
Section 460.210(a) states that a PACE
organization must maintain a single,
comprehensive medical record for each
participant, in accordance with
accepted professional standards.
Section 460.210(c) states that the
PACE organization must promptly
transfer copies of medical record
information between treatment
facilities.
Section 460.210(d) states that all
entries must be legible, clear, complete,
and appropriately authenticated and
dated. Authentication must include
signatures or a secured computer entry
by a unique identifier of the primary
author who has reviewed and approved
the entry.
Note: We believe the following
requirements are not subject to the PRA in
accordance with CFR 1320.3(c)(4) since they
do not require information from ten or more
entities on an annual basis.
Section 460.60
Structure
PACE Organizational
Section 460.60(d)(3) states that a
PACE organization planning a change in
organizational structure must notify
CMS and the State administering
agency, in writing, at least 14 days
before the change takes effect.
Section 460.82
Marketing
Section 460.82 states that once a
PACE organization is under a PACE
program agreement, any revisions to
existing marketing information and any
new information is subject to CMS’ time
period for approval. CMS approves or
disapproves marketing information
within 45 days after receipt from the
organization.
Note: In accordance with 5 CFR
1320.4(a)(2), we believe the following ICRs
are exempt from the PRA since it is in
response to an administrative action,
investigation, or audit against specific
individuals or entities.
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Section 460.68
Section 460.68(c) states that a PACE
organization must have a formal process
in place to gather information related to
paragraphs (a) and (b) of this section,
and must be able to respond in writing
to a request for information from CMS
within a reasonable amount of time.
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Section 460.172(b) states a PACE
organization must make documentation
available for review by CMS and the
State administering agency.
Section 460.192 Ongoing Monitoring
After Trial Period
Section 460.192(a) states that at the
conclusion of the trial period, CMS, in
cooperation with the State
administering agency, will continue to
conduct reviews of a PACE
organization, as appropriate, taking into
account the performance level of the
organization with respect to the quality
of care provided and the organization’s
compliance with all requirements of this
part.
Section 460.194
Corrective Action
Section 460.194(a) states that a PACE
organization must take action to correct
deficiencies identified during reviews.
Section 460.200
Records
Maintenance of
Section 460.200(f)(2) states that if
litigation, a claim, a financial
management review, or an audit arising
from the operation of the PACE program
is started before the expiration of the
retention period, specified in paragraph
(f)(1) of this section, the PACE
organization must retain the records
until the completion of the litigation, or
resolution of the claims or audit
findings.
Section 460.204 Financial
Recordkeeping and Reporting
Requirements
Section 460.204(d) states that a PACE
organization must permit CMS and the
State administering agency to audit or
inspect any books and records of
original entry that pertain to the
following: any aspect of services
performed; reconciliation of
participant’s benefit liabilities; or
determination of Medicare and
Medicaid amounts payable.
Section 460.208
Program Integrity
Documentation of
Financial Statements
Section 460.208(c) states that if CMS
or the State administering agency
determines that an organization’s
performance requires more frequent
monitoring and oversight due to
concerns about fiscal soundness, CMS
or the State administering agency may
require a PACE organization to submit
monthly or quarterly financial
statements, or both.
Note: There is additional burden associated
with Sections 460.12, 460.26, 460.30(a) & (b),
460.70, 460.71, 460.72, 460.82, 460.102,
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460.104, 460.116, 460.120(b) & (e), 460.122,
460.124, 460.132, 460.152, 460.156, 460.160,
460.164, 460.190, 460.196, 460.202, 460.208,
460.22, 460.32, 460.52, 460.60(d)(1) & (2),
460.68, 460.80, 460.104, 460.118, 460.120,
460.122, 460.132, 460.200, 460.204; however,
that burden is currently approved under
OMB # 0938–0790 with an expiration date of
2/28/2009.
In the 2002 IFC, § 460.12 was
redesignated as § 460.30(c) and the
burden was approved at that time. It
continues to be currently approved
under OMB#0938–0790 with an
expiration date of February 28, 2009.
If you comment on these information
collection and record keeping
requirements, please mail copies
directly to the following: Centers for
Medicare & Medicaid Services, Office of
Strategic Operations and Regulatory
Affairs, Division of Regulations
Development, Attn.: Melissa Musotto,
CMS–1201–F, Room C5–14–03, 7500
Security Boulevard, Baltimore, MD
21244–1850. Office of Information and
Regulatory Affairs, Office of
Management and Budget, Room 10235,
New Executive Office Building,
Washington, DC 20503, Attn: Carolyn
Lovett, CMS Desk Officer, CMS–1201–F,
carolyn_lovett@omb.eop.gov. Fax (202)
395–6974.
VI. Regulatory Impact Statement
We have examined the impact of this
rule as required by Executive Order
12866 (September 1993, Regulatory
Planning and Review), the Regulatory
Flexibility Act (RFA) (September 19,
1980, Pub. L. 96–354), section 1102(b) of
the Social Security Act, the Unfunded
Mandates Reform Act of 1995 (Pub. L.
104–4), and Executive Order 13132.
First, Executive Order 12866 directs
agencies to assess all costs and benefits
of available regulatory alternatives and,
if regulation is necessary, to select
regulatory approaches that maximize
net benefits (including potential
economic, environmental, public health
and safety effects, distributive impacts,
and equity). A regulatory impact
analysis (RIA) must be prepared for
major rules with economically
significant effects ($100 million or more
in any 1 year). This rule does not reach
the economic threshold and thus is not
considered a major rule.
Next, the RFA requires agencies to
analyze options for regulatory relief of
small businesses. For purposes of the
RFA, small entities include small
businesses, nonprofit organizations, and
small governmental jurisdictions. Most
hospitals and most other providers and
suppliers are small entities, either by
nonprofit status or by having revenues
of $6 million to $29 million in any 1
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Federal Register / Vol. 71, No. 236 / Friday, December 8, 2006 / Rules and Regulations
year. Individuals and States are not
included in the definition of a small
entity. Although PACE organizations
(POs) are nearly always small entities,
the industry is limited in scope with a
growth rate of new POs averaging fewer
than six per year. Currently, there are 36
POs that have program agreements. In
addition, the requirements contained in
this rule are largely similar to the
requirements that have been applicable
to the existing organizations through the
1999 and 2002 interim final rules. Other
entities that have contemplated or
already have started developing PACE
programs have been aware of those
requirements and would have designed
their potential programs to comply with
them. Because the basic effect of this
rule is to finalize prevailing industry
standards, its impact is not significant.
While we do not have data on which
to base an estimate of overall costs or
savings to the Medicare and Medicaid
programs, we believe that any
incremental difference would be so
small as to be negligible. PACE services
substitute for services that would
otherwise be covered, and payment
rates are adjusted so that the total
payment level is less than the projected
payment that would have been made if
the participants were not enrolled in
PACE. Thus, the overall result should be
a slight savings for this small
population. PACE services substitute for
services that would otherwise be
covered, and payment rates are adjusted
so that the total payment level is less
than the projected payment that would
have been made if the participants were
not enrolled in PACE. Thus, the overall
result should be a slight savings for this
small population. Because this rule will
not have a significant economic impact
on a substantial number of small
entities, we are not preparing an
analysis for the RFA.
In addition, section 1102(b) of the Act
requires us to prepare a regulatory
impact analysis if a rule may have a
significant impact on the operations of
a substantial number of small rural
hospitals. This analysis must conform to
the provisions of section 604 of the
RFA. For purposes of section 1102(b) of
the Act and relating to Medicare
payment, we define a small rural
hospital as a hospital that is located
outside of a Metropolitan Statistical
Area and has fewer than 100 beds. In
terms of Medicaid payment, we define
a small rural hospital as a hospital that
is located outside of a Core-Based
Statistical Area and has fewer than 100
beds. We are not preparing an analysis
for section 1102(b) of the Act, because
we have determined that this rule will
not have a significant impact on the
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operations of a substantial number of
small rural hospitals.
Next, Section 202 of the Unfunded
Mandates Reform Act of 1995 also
requires that agencies assess anticipated
costs and benefits before issuing any
rule whose mandates require spending
in any 1 year of $100 million in 1995
dollars, updated annually for inflation.
That threshold level is currently
approximately $120 million. Consistent
with our approach in the 1999 and 2002
PACE interim final rules, we are not
preparing an analysis of section 202.
Even as we factor in the growth rate of
PACE since the two previous interim
final rules, the mandates of this rule do
not require spending $100 million or
more in any 1 year. This rule will have
no consequential effect on State, local,
or Tribal governments or on the private
sector.
Finally, Executive Order 13132
establishes certain requirements that an
agency must meet when it promulgates
a proposed rule (and subsequent final
rule) that imposes substantial direct
requirement costs on State and local
governments, preempts State law, or
otherwise has Federalism implications.
Under Executive Order 13132, this
regulation will not significantly affect
the States beyond what is required and
provided for under the BBA. It follows
the intent and letter of the law and does
not usurp State authority beyond what
the BBA requires. This regulation
describes the processes that must be
undertaken by CMS, the States, and POs
in order to implement the PACE benefit.
As noted previously, sections 4801
and 4802 of the BBA clearly describe a
cooperative relationship between the
Secretary and the States in the
development, implementation, and
administration of the PACE benefit. The
following are some examples of areas in
which we engaged in partnership with
States to establish policy and
procedures:
1. Establishing procedures for
entering into, extending, and
terminating PACE agreements—sections
1894(e)(1)(A) and 1934(e)(1)(A) of the
Act.
2. Establishing procedures for
excluding service areas already covered
under other PACE program agreements
in order to avoid unnecessary
duplication of services and also to avoid
impairing the financial and service
viability of the existing program—
sections 1894(e)(2)(B) and 1934(e)(2)(B)
of the Act.
3. Establishing procedures for the POs
to make available PACE program data—
sections 1894(e)(3)(A)(i)(III) and
1934(e)(2)(A)(i)(III) of the Act.
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71333
4. In conjunction with the PO,
developing and implementing health
status and quality of life outcome
measures—sections 1894(e)(3)(B) and
1934(e)(3)(B) of the Act.
5. The statute requires the Secretary
and State to conduct a comprehensive
annual review—sections 1894(e)(4)(A)
and 1934(e)(4)(A) of the Act.
6. Establishing the frequency of the
monitoring reviews—sections
1894(e)(4)(B) and 1934(e)(4)(B) of the
Act.
7. Establishing a mechanism for
communicating CMS Secretary’s
findings and State action when a PO is
failing to comply with Federal
requirements—sections 1894(e)(6)(A)
and 1934(e)(6)(A) of the Act.
8. Establishing the entity responsible
for the annual eligibility
recertification—sections 1894(c)(3) and
1934(c)(3) of the Act; and continuation
of eligibility requirements—sections
1894(c)(4) and 1934(c)(4) of the Act.
For this reason, we obtained State
input in the early stages of policy
development through conference calls
with State Medicaid Agency
representatives. The 8 agencies that
volunteered to participate in these
discussions represented a balanced view
of States; some with PACE
demonstration program experience and
some that were not involved with PACE
at that time, but were interested in
providing input to establish a new long
term care optional benefit. The calls
were very productive in understanding
the variety of State concerns inherent in
implementing a new program. In
addition, in order to formulate processes
to operationalize the PACE benefit, we
maintained ties with State
representatives through conference calls
to obtain information on a variety of
topics including the applications review
and approval process, data collection
needs, and enrollment/disenrollment
issues, join CMS/State onsite surveys.
We are committed to continuing this
dialogue with States after publication of
this regulation to ensure this
cooperative atmosphere continues as the
PACE matures.
Since this regulation finalizes costs
associated with PACE and does not
impose any new costs on State or local
governments, the requirements of E.O.
13132 are not applicable.
In accordance with the provisions of
Executive Order 12866, this regulation
was reviewed by the Office of
Management and Budget.
List of Subjects in 42 CFR Part 460
Aged, Health care, Health records,
Medicaid, Medicare, Reporting and
recordkeeping requirements.
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Federal Register / Vol. 71, No. 236 / Friday, December 8, 2006 / Rules and Regulations
For the reasons set forth in the
preamble, the Centers for Medicare &
Medicaid Services confirms as final the
interim final rules amending 42 CFR
Chapter IV, published on November 24,
1999 (64 FR 66234) and October 1, 2002
(67 FR 61496), as final with the
following changes:
I
PART 460—PROGRAM OF ALLINCLUSIVE CARE FOR THE ELDERLY
(PACE)
1. The authority citation for part 460
is revised to read as follows:
I
Authority: Secs. 1102, 1871, 1894(f), and
1934(f) of the Social Security Act (42 U.S.C.
1302, 1395, 1395eee(f), and 1396u–4(f)).
§§ 460.72, 460.74, 460.98, and 460.102
[Amended]
2. In the following paragraphs in part
460, remove the word ‘‘center’’ and add
the phrase ‘‘PACE center’’ in its place:
I § 460.72(b)(1) at the end of the first
sentence
I (b)(2)(ii)
I (b)(4)
I § 460.74(c)(1)
I § 460.98(d) heading
I (d)(3)
I (e) heading and in the body of the
paragraph § 460.102(a)(1)
I
Subpart A—Basis, Scope, and
Definitions
3. Section 460.6 is amended by
revising the definition of ‘‘PACE center’’
and by adding a definition of ‘‘PACE
program’’ to read as follows:
I
§ 460.6
Definitions.
*
*
*
*
*
PACE center is a facility which
includes a primary care clinic, and areas
for therapeutic recreation, restorative
therapies, socialization, personal care,
and dining, and which serves as the
focal point for coordination and
provision of most PACE services.
*
*
*
*
*
PACE program means a program of
all-inclusive care for the elderly that is
operated by an approved PACE
organization and that provides
comprehensive healthcare services to
PACE enrollees in accordance with a
PACE program agreement.
*
*
*
*
*
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§ 460.12
[Amended]
4. Section 460.12 is amended by—
A. Redesignating paragraph (a)(3) as
paragraph (a)(2).
I B. In newly redesignated paragraph
(a)(2)(i), removing the phrase ‘‘, as
provided in § 460.14.’’
I
I
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I
§ 460.32 Content and terms of PACE
program agreement.
§ 460.14
5. Section 460.14 is removed and
reserved.
(a) * * *
(12) The Medicaid capitation rate and
the methodology used to calculate the
Medicare capitation rate.
*
*
*
*
*
§ 460.16
§ 460.60
C. In newly redesignated paragraph
(a)(2)(ii), removing the phrase ‘‘, as
provided in § 460.16.’’
[Removed and Reserved]
I
[Removed and Reserved]
6. Section 460.16 is removed and
reserved.
I 7. Section 460.26 is amended as
follows:
I A. Redesignating paragraph (a) as
paragraph (a)(1).
I B. Adding paragraph (a)(2).
I C. Revising paragraph (b) introductory
text.
I D. Revising paragraph (b)(1).
The revisions read as follows:
I
§ 460.26 Submission and evaluation of
waiver requests.
(a)(1) A PACE organization must
submit its waiver request through the
State administering agency for initial
review. The State administering agency
forwards the waiver requests to CMS
along with any concerns or conditions
regarding the waiver.
(2) Entities submitting an application
to become a PACE organization may
submit a waiver request. The entity
must submit its waiver request through
the State administering agency for
initial review. The State administering
agency forwards the waiver requests to
CMS along with any concerns or
conditions regarding the waiver. The
waiver request is submitted as a
document separate from the application
but may be submitted in conjunction
with and at the same time as the
application.
(b) CMS evaluates a waiver request
from a PACE organization or PACE
applicant on the basis of the following
information:
(1) The adequacy of the description
and rationale for the waiver provided by
the PACE organization or PACE
applicant, including any additional
information requested by CMS.
*
*
*
*
*
I 8. Section 460.28 is amended by
revising paragraph (a)(2) to read as
follows:
§ 460.28 Notice of CMS determination on
waiver requests.
(a) * * *
(2) Denies the request and notifies the
PACE organization or PACE applicant in
writing of the basis of the denial.
*
*
*
*
*
I 9. Section 460.32 is amended by
revising paragraph (a)(12) to read as
follows:
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[Amended]
10. Section 460.60 is amended as
follows:
I A. Paragraph (d)(3) is revised.
I B. Paragraphs (d)(4) and (d)(5) are
removed.
The revisions read as follows:
I
§ 460.60
PACE organizational structure.
*
*
*
*
*
(d) * * *
(3) A PACE organization planning a
change in organizational structure must
notify CMS and the State administering
agency, in writing, at least 14 days
before the change takes effect.
I 11. Section 460.62 is amended by—
I A. Revising paragraph (b).
I B. Revising paragraph (c).
The revisions read as follows:
§ 460.62
Governing body.
*
*
*
*
*
(b) Participant advisory committee. (1)
A PACE organization must establish a
participant advisory committee to
provide advice to the governing body on
matters of concern to participants.
Participants and representatives of
participants must constitute a majority
of the membership of this committee.
(2) The participant advisory
committee must provide the liaison to
the governing body with meeting
minutes that include participant issues.
(c) Participant representation on the
governing body. (1) A PACE
organization must ensure participant
representation on issues related to
participant care. This shall be achieved
by having a participant representative
on the governing body.
(2) The participant representative is a
liaison of the participant advisory
committee to the PACE organization
governing body.
(3) Duty of the participant
representative. The participant
representative must present issues from
the participant advisory committee to
the governing body.
I 12. Section 460.64 is revised to read
as follows:
§ 460.64 Personnel qualifications for staff
with direct participant contact.
(a) General qualification
requirements. Each member of the PACE
organization’s staff that has direct
participant contact, (employee or
contractor) must meet the following
conditions:
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(1) Be legally authorized (for example,
currently licensed, registered or
certified if applicable) to practice in the
State in which he or she performs the
function or action;
(2) Only act within the scope of his or
her authority to practice;
(3) Have 1 year of experience with a
frail or elderly population;
(4) Meet a standardized set of
competencies for the specific position
description established by the PACE
organization and approved by CMS
before working independently.
(5) Be medically cleared for
communicable diseases and have all
immunizations up-to-date before
engaging in direct participant contact.
(b) Federally-defined qualifications
for physician. In addition to the
qualification specified in paragraph (a)
of this section, a physician must meet
the qualifications and conditions in
§ 410.20 of this chapter.
I 13. Section 460.66 is amended by
adding paragraph (c) to read as follows:
§ 460.70
§ 460.66
§ 460.72
Training.
(c) Personal care attendants must
exhibit competency before performing
personal care services independently.
I 14. Section 460.68 is amended by–
I A. Revising paragraph (b).
I B. Redesignating paragraph (d) as
paragraph (c).
I C. Revising the heading of newly
redesignated paragraph (c).
The revisions read as follows:
§ 460.68
Program integrity.
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*
*
*
*
*
(b) Direct or indirect interest in
contracts. The PACE organization shall
identify members of its governing body
or any immediate family member having
a direct or indirect interest in any
contract that supplies any
administrative or care-related service or
materials to the PACE organization.
(1) PACE organizations must develop
policies and procedures for handling
any direct or indirect conflict of interest
by a member of the governing body or
by the member’s immediate family.
(2) In the event of a direct or indirect
conflict of interest by a member of the
PACE organization’s governing body or
his or her immediate family member,
the board member must—
(i) Fully disclose the exact nature of
the conflict to the board of directors and
have the disclosure documented; and
(ii) Recuse himself or herself from
discussing, negotiating, or voting on any
issue or contract that could result in an
inappropriate conflict.
(c) Disclosure and recusal
requirements. * * *
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[Amended]
§ 460.92
15. Section 460.70 is amended by—
A. Removing paragraph (d).
I B. Redesignating paragraph (e) as
paragraph (d).
I C. Redesignating paragraph (f) as
paragraph (e).
I 16. Section 460.71 is amended by
republishing paragraph (b) introductory
text and revising paragraph (b)(4) to
read as follows:
I
I
§ 460.71
care.
Oversight of direct participant
*
*
*
*
*
(b) The PACE organization must
develop a program to ensure that all
staff furnishing direct participant care
services meet the following
requirements:
*
*
*
*
*
(4) Are free of communicable diseases
and are up to date with immunizations
before performing direct patient care.
*
*
*
*
*
[Amended]
17. Section 460.72 is amended by
revising paragraph (a)(3) to read as
follows:
I
§ 460.72
Physical environment.
(a) * * *
(3) Equipment maintenance.
(i) A PACE organization must
establish, implement, and maintain a
written plan to ensure that all
equipment is maintained in accordance
with the manufacturer’s
recommendations.
(ii) A PACE organization must
perform the manufacturer’s
recommended maintenance on all
equipment as indicated in the
organization’s written plan.
*
*
*
*
*
I 18. Section 460.78 is amended by
revising paragraph (a)(1) introductory
text to read as follows:
§ 460.78
Dietary services.
(a) Meal requirements. (1) Except as
specified in paragraphs (a)(2) or (a)(3) of
this section, the PACE organization
must ensure, through the assessment
and care planning process, that each
participant receives nourishing,
palatable, well-balanced meals that meet
the participant’s daily nutritional and
special dietary needs. Each meal must
meet the following requirements:
*
*
*
*
*
Subpart F—PACE Services
19. Section 460.92 is revised to read
as follows:
I
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71335
Required services.
The PACE benefit package for all
participants, regardless of the source of
payment, must include the following:
(a) All Medicare-covered items and
services.
(b) All Medicaid-covered items and
services, as specified in the State’s
approved Medicaid plan.
(c) Other services determined
necessary by the interdisciplinary team
to improve and maintain the
participant’s overall health status.
I 20. Section 460.94 amended by
revising paragraph (b)(5) to read as
follows:
§ 460.94 Required services for Medicare
participants.
*
*
*
*
*
(b) * * *
(5) Section 411.15(g) and § 411.15(k)
of this chapter that may prevent
payment for PACE program services that
are provided to PACE participants.
I 21. Section 460.96 is amended by
revising paragraph (e)(1) to read as
follows:
§ 460.96
Excluded services.
*
*
*
*
*
(e) * * *
(1) In accordance with § 424.122 and
§ 424.124 of this chapter.
*
*
*
*
*
I 22. Section 460.98 is amended by
revising paragraph (b)(3) to read as
follows:
§ 460.98
Service delivery.
*
*
*
*
*
(b) * * *
(3) The PACE organization may not
discriminate against any participant in
the delivery of required PACE services
based on race, ethnicity, national origin,
religion, sex, age, sexual orientation,
mental or physical disability, or source
of payment.
*
*
*
*
*
I 23. Section 460.100 is amended by:
I A. Revising paragraph (d).
I B. Republishing the introductory text
to paragraph (e).
I C. Adding paragraph (e)(3) containing
definitions of ‘‘Post stabilization care’’
and ‘‘Urgent care.’’
The revisions read as follows:
§ 460.100
Emergency care.
*
*
*
*
*
(d) Explanation to participant. The
organization must ensure that the
participant or caregiver, or both,
understand when and how to get access
to emergency services and that no prior
authorization is needed.
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(e) On-call providers. The plan must
provide for the following:
*
*
*
*
*
(3) Definitions. As used in this
section, the following definitions apply:
(i) Post stabilization care means
services provided subsequent to an
emergency that a treating physician
views as medically necessary after an
emergency medical condition has been
stabilized. They are not emergency
services, which POs are obligated to
cover. Rather, they are non-emergency
services that the PO should approve
before they are provided outside the
service area.
(ii) Urgent care means the care
provided to a PACE participant who is
out of the PACE service area, and who
believes their illness or injury is too
severe to postpone treatment until they
return to the service area, but their life
or function is not in severe jeopardy.
I 24. In § 460.102, paragraph (b)(3) is
revised to read as follows:
§ 460.102
Interdisciplinary team.
*
*
*
*
*
(b) * * *
(3) Master’s-level social worker.
*
*
*
*
*
§ 460.104
[Amended]
25. Section 460.104 is amended by—
A. Revising paragraph (a)(2).
B. Revising paragraph (c)(1)(iii).
C. Revising paragraph (c)(2).
D. Redesignating paragraphs (d) and
(e) as paragraphs (e) and (f),
respectively.
I E. Redesignating paragraph (c)(3) as
new paragraph (d) and revising it.
The revisions read as follows:
I
I
I
I
I
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§ 460.104
Participant assessment.
(a) * * *
(2) As part of the initial
comprehensive assessment, each of the
following members of the
interdisciplinary team must evaluate the
participant in person, at appropriate
intervals, and develop a disciplinespecific assessment of the participant’s
health and social status:
(i) Primary care physician.
(ii) Registered nurse.
(iii) Master’s-level social worker.
(iv) Physical therapist.
(v) Occupational therapist.
(vi) Recreational therapist or activity
coordinator.
(vii) Dietitian.
(viii) Home care coordinator.
*
*
*
*
*
(c) * * *
(1) * * *
(iii) Master’s-level social worker.
*
*
*
*
*
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17:03 Dec 07, 2006
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(2) Annual reassessment. On at least
an annual basis, the following members
of the interdisciplinary team must
conduct an in-person reassessment:
(i) Physical therapist.
(ii) Occupational therapist.
(iii) Dietitian.
(iv) Home care coordinator.
(d) Unscheduled reassessments. In
addition to annual and semiannual
reassessments, unscheduled
reassessments may be required based on
the following:
(1) A change in participant status. If
the health or psychosocial status of a
participant changes, the members of the
interdisciplinary team, listed in
paragraph (a)(2) of this section, must
conduct an in-person reassessment.
(2) At the request of the participant or
designated representative. If a
participant (or his or her designated
representative) believes that the
participant needs to initiate, eliminate,
or continue a particular service, the
appropriate members of the
interdisciplinary team, as identified by
the interdisciplinary team, must
conduct an in-person reassessment.
(i) The PACE organization must have
explicit procedures for timely resolution
of requests by a participant or his or her
designated representative to initiate,
eliminate, or continue a particular
service.
(ii) Except as provided in paragraph
(d)(2)(iii) of this section, the
interdisciplinary team must notify the
participant or designated representative
of its decision to approve or deny the
request from the participant or
designated representative as
expeditiously as the participant’s
condition requires, but no later than 72
hours after the date the interdisciplinary
team receives the request for
reassessment.
(iii) The interdisciplinary team may
extend the 72-hour timeframe for
notifying the participant or designated
representative of its decision to approve
or deny the request by no more than 5
additional days for either of the
following reasons:
(A) The participant or designated
representative requests the extension.
(B) The team documents its need for
additional information and how the
delay is in the interest of the
participant.
(iv) The PACE organization must
explain any denial of a request to the
participant or the participant’s
designated representative orally and in
writing. The PACE organization must
provide the specific reasons for the
denial in understandable language. The
PACE organization is responsible for the
following:
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Fmt 4701
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(A) Informing the participant or
designated representative of his or her
right to appeal the decision as specified
in § 460.122.
(B) Describing both the standard and
expedited appeals processes, including
the right to, and conditions for,
obtaining expedited consideration of an
appeal of a denial of services as
specified in § 460.122.
(C) Describing the right to, and
conditions for, continuation of appealed
services through the period of an appeal
as specified in § 460.122(e).
(v) If the interdisciplinary team fails
to provide the participant with timely
notice of the resolution of the request or
does not furnish the services required
by the revised plan of care, this failure
constitutes an adverse decision, and the
participant’s request must be
automatically processed by the PACE
organization as an appeal in accordance
with § 460.122.
*
*
*
*
*
I 26. Section 460.112 is amended by—
I A. Revising the introductory text of
paragraph (a).
I B. Revising paragraph (b)(1)(iii).
The revisions read as follows:
§ 460.112 Specific rights to which a
participant is entitled.
(a) Respect and nondiscrimination.
Each participant has the right to
considerate, respectful care from all
PACE employees and contractors at all
times and under all circumstances. Each
participant has the right not to be
discriminated against in the delivery of
required PACE services based on race,
ethnicity, national origin, religion, sex,
age, sexual orientation, mental or
physical disability, or source of
payment. Specifically, each participant
has the right to the following:
*
*
*
*
*
(b) * * *
(1) * * *
(iii) At the time a participant’s needs
necessitate the disclosure and delivery
of such information in order to allow
the participant to make an informed
choice.
*
*
*
*
*
I 27. Section 460.122 is amended by—
I A. Revising the introductory text to
the section.
I B. Revising paragraph (f)(1).
The revisions read as follows:
§ 460.122
process.
PACE organization’s appeals
For purposes of this section, an
appeal is a participant’s action taken
with respect to the PACE organization’s
noncoverage of, or nonpayment for, a
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service including denials, reductions, or
termination of services.
*
*
*
*
*
(f) Expedited appeals process. (1) A
PACE organization must have an
expedited appeals process for situations
in which the participant believes that
his or her life, health, or ability to regain
or maintain maximum function could be
seriously jeopardized, absent provision
of the service in dispute.
*
*
*
*
*
Subpart I—Participant Enrollment and
Disenrollment
28. Section 460.152 is amended by
adding paragraph (a)(1)(vi) to read as
follows:
I
§ 460.152
Subpart J—Payment
Enrollment process.
(a) * * *
(1) * * *
(vi) Post-eligibility treatment of
income.
*
*
*
*
*
I 29. Section 460.154 is amended by—
I A. Revising paragraph (h).
I B. Revising paragraph (t).
The revisions read as follows:
§ 460.154
Enrollment agreement.
*
*
*
*
*
(h) Notification that a Medicare
participant may not enroll or disenroll
at a Social Security office.
*
*
*
*
*
(t) The signature of the applicant or
his or her designated representative and
the date.
I 30. Section 460.160 is amended by
revising paragraph (b)(3) to read as
follows:
Continuation of enrollment.
*
pwalker on PRODPC60 with RULES_2
§ 460.160
*
*
(b) * * *
(3) Continued eligibility criteria. (i)
The State administering agency, must
establish criteria to use in making the
determination of ‘‘deemed continued
eligibility.’’ The State administering
agency, in consultation with the PACE
organization, makes a determination of
deemed continued eligibility based on a
review of the participant’s medical
record and plan of care. These criteria
must be applied in reviewing the
participant’s medical record and plan of
care.
(ii) The criteria used to make the
determination of continued eligibility
must be specified in the program
agreement.
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*
*
17:03 Dec 07, 2006
Jkt 211001
31. Section 460.180 is amended by—
A. Revising paragraph (a).
B. Revising paragraphs (b)(1) through
(b)(4).
The revisions read as follows:
I
I
I
§ 460.180 Medicare payment to PACE
organizations.
(a) Principle of payment. Under a
PACE program agreement, CMS makes a
prospective monthly payment to the
PACE organization of a capitation
amount for each Medicare participant in
a payment area based on the rate it pays
to a Medicare Advantage organization.
(b) Determination of rate. (1) The
PACE program agreement specifies the
methodology used to calculate the
monthly capitation amount applicable
to a PACE organization.
(2) Except as specified in paragraph
(b)(4) of this section, the monthly
capitation amount is based on the Part
A and Part B payment rates established
for purposes of payment to Medicare
Advantage organizations. As used in
PO 00000
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Fmt 4701
Sfmt 4700
71337
this section, ‘‘Medicare Advantage
rates’’ means the Part A and Part B rates
calculated by CMS for making payment
to Medicare Advantage organizations
under section 1853(c) of the Act.
(3) CMS will adjust the monthly
capitation payment amount derived
under paragraph (b)(2) of this section
based on a risk adjustment that reflects
the individual’s health status. CMS will
ensure that payments take into account
the comparative frailty of PACE
enrollees relative to the general
Medicare population.
(4) For Medicare participants who
require ESRD services, the monthly
capitation amount is based on the
Medicare Advantage ESRD risk
adjustment model.
*
*
*
*
*
Subpart L—Data Collection, Record
Maintenance, and Reporting
§ 460.210
[Amended]
32. Section 460.210 is amended by
removing paragraph (b)(13).
I
(Catalog of Federal Domestic Assistance
Program No. 93.778, Medical Assistance
Program)
(Catalog of Federal Domestic Assistance
Program No. 93.773, Medicare—Hospital
Insurance; and Program No. 93.774,
Medicare—Supplementary Medical
Insurance Program)
Dated: September 26, 2006.
Mark B. McClellan,
Administrator, Centers for Medicare &
Medicaid Services.
Approved: November 14, 2006.
Michael O. Leavitt,
Secretary.
[FR Doc. E6–20544 Filed 12–7–06; 8:45 am]
BILLING CODE 4120–01–P
E:\FR\FM\08DER2.SGM
08DER2
Agencies
[Federal Register Volume 71, Number 236 (Friday, December 8, 2006)]
[Rules and Regulations]
[Pages 71244-71337]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E6-20544]
[[Page 71243]]
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Part II
Department of Health and Human Services
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Centers for Medicare & Medicaid Services
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42 CFR Parts 460, 462, 466, 473, and 476
Medicare and Medicaid Programs; Programs of All-Inclusive Care for the
Elderly (PACE); Program Revisions; Final Rule
Federal Register / Vol. 71, No. 236 / Friday, December 8, 2006 /
Rules and Regulations
[[Page 71244]]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
42 CFR Parts 460, 462, 466, 473, and 476
[CMS-1201-F]
RIN 0938-AN83
Medicare and Medicaid Programs; Programs of All-Inclusive Care
for the Elderly (PACE); Program Revisions
AGENCY: Centers for Medicare & Medicaid Services (CMS), HHS.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: This rule finalizes the interim final rule with comment period
published in the Federal Register November 24, 1999 (64 FR 66234) and
the interim final rule with comment period published in the Federal
Register on October 1, 2002 (67 FR 61496). The November 1999 interim
final rule implemented sections 4801 through 4803 of the Balanced
Budget Act of 1997 (Pub. L. 105-33) and established requirements for
Programs of All-inclusive Care for the Elderly (PACE) under the
Medicare and Medicaid programs. The interim final rule with comment
period published on October 1, 2002 (67 FR 61496) implemented section
903 of the Medicare, Medicaid, and SCHIP Benefits Improvement and
Protection Act of 2000 (BIPA) (Pub. L. 106-554).
DATES: Effective Date: These regulations are effective on January 8,
2007.
FOR FURTHER INFORMATION CONTACT: Jana Petze, (410) 786-4533, or Carrie
Smith, for State technical assistance, (410) 786-4485.
SUPPLEMENTARY INFORMATION:
Table of Contents
I. Background
A. Program Description
B. Legislative History
1. Demonstration Project
2. Balanced Budget Act (BBA) of 1997 (Pub. L. 105-33)
a. Use of the PACE Protocol
b. Consultation With States
c. Consultation With State Agency on Aging
d. State Medicaid Plan Requirement
e. Interaction with Medicare + Choice (Now Medicare Advantage)
f. Flexibility Under the BBA
3. The Medicare, Medicaid, and SCHIP Benefits Improvement and
Protection Act of 2000 (BIPA)
a. Background
b. Contracting for IDT Members and Administrative Staff
c. Contracting With Another Entity to Furnish PACE Center
Services
d. Oversight of Direct Patient Care Services
e. Waiver Process
4. Medicare Prescription Drug Improvement and Modernization Act
of 2003, (MMA)
II. Analysis of Public Comments
A. Summary of Comments on the 1999 Interim Final Rule
B. Summary of Comments on the 2002 Interim Final Rule
III. Provisions of the 1999 Interim Final Rule With Comment and the
2002 Interim Final Rule With Comment, Analysis of and Response to
Public Comments and Final Rule Actions
IV. Provisions of the Final Rule
V. Collection of Information Requirements
VI. Regulatory Impact Statement
Regulation Text
Addendum--PACE Protocol (1999)
ACRONYMS for the PACE Final Rule
ADLs Activities of Daily Living
BBA Balanced Budget Act of 1997
BIPA Medicare, Medicaid and SCHIP Benefits Improvement and Protection
Act of 2000
CAP Corrective Action Plan
CBRR Consumer Bill of Rights and Responsibilities
CMS Centers for Medicare & Medicaid Services
COBRA Consolidated Omnibus Budget Reconciliation Act of 1985
COP Condition of Participation
CHSPR Center for Health Services and Policy Research
CMS-HCC CMS Hierarchical Conditions Category
ESRD End-Stage Renal Disease
FFP Federal Financial Participation
HOS Health Outcomes Survey
HPMS Health Plan Management System
IDT Interdisciplinary Team
IRE Independent Review Entity
LCS Life Safety Code
MA Medicare Advantage (formerly Medicare + Choice(M + C))
MA-PDP Medicare Advantage--Prescription Drug Plan
M + C Medicare + Choice (now Medicare Advantage (MA))
MMA Medicare Prescription DrugImprovement
andModernization Act of 2003
NF Nursing Facility
NPA National PACE Association
OBCQI Outcome-Based Continuous Quality Improvement
PACE Programs of All-inclusive Care for the Elderly
PCA Personal Care Attendant
PCP Primary Care Physician
PHS PACE Health Survey
PO PACE Organization
QAPI Quality Assessment and Performance Improvement
RAI Request for Additional Information
SAA State Administering Agency
SFH State Fair Hearing
SPA State Plan Amendment
SSA Social Security Administration
Requirements for Issuance of Regulations
Section 902 of the Medicare Prescription Drug, Improvement, and
Modernization Act of 2003 (MMA) (Pub. L. 108-173 enacted on December 8,
2003, amended section 1871(a) of the Social Security Act (the Act))
requires the Secretary, in consultation with the Director of the Office
of Management and Budget, to establish and publish timelines for the
publication of Medicare final regulations based on the previous
publication of a Medicare proposed or interim final regulation. Section
902 of the MMA states that the timelines for these regulations may vary
among different regulations but shall not exceed 3 years after
publication of the preceding proposed or interim final regulation
except under exceptional circumstances. Section 902 also directs the
Secretary to establish an appropriate period for finalizing those
interim final regulations that were published before the enactment of
MMA on December 8, 2003. Pursuant to this requirement, we published a
notice in the Federal Register (69 FR 78442) establishing a publication
deadline of 3 years from MMA enactment, that is December 8, 2006, for
finalizing interim final rules published prior to MMA enactment.
This final rule finalizes provisions set forth in the November 24,
1999 and October 1, 2002 interim final rules with comment. These
interim final regulations will be finalized within the 3-year period
after MMA enactment that was established under section of the MMA 902.
Therefore, we believe that this final rule is in accordance with the
Congress' intent to ensure timely publication of final regulations.
I. Background
A. Program Description
The Program of All-inclusive Care for the Elderly (PACE) program is
a unique model of managed care service delivery for the frail
community-dwelling elderly, most of whom are dually eligible for
Medicare and Medicaid benefits, and all of whom are assessed as being
eligible for nursing home placement according to the standards
established by their respective States.
B. Legislative History
1. Demonstration Project
Section 603(c) of the Social Security Amendments of 1983 (Pub. L.
98-21), as extended by section 9220 of the Consolidated Omnibus Budget
[[Page 71245]]
Reconciliation Act of 1985 (COBRA) (Pub. L. 99-272) authorized the
original demonstration PACE program for On Lok Senior Health Services
(On Lok) in San Francisco. Section 9412(b) of Pub. L. 99-509, the
Omnibus Budget Reconciliation Act of 1986 (OBRA, 1986), authorized us
to conduct a PACE demonstration program to determine whether the model
of care developed by On Lok could be replicated across the country. The
number of sites was originally limited to 10, but the Omnibus Budget
Reconciliation Act of l990 (Pub. L. 101-508) authorized an increase to
15 PACE demonstration programs.
The PACE model of care includes as core services the provision of
adult day health care and interdisciplinary team (IDT) care management,
through which access to and allocation of all health services is
managed. Physician, therapeutic, ancillary, and social support services
are furnished in the participant's residence or on-site at a PACE
center. Hospital, nursing home, home health, and other specialized
services are generally furnished under contract. Financing of the PACE
demonstration model was accomplished through prospective capitation of
both Medicare and Medicaid. PACE demonstration programs had been
permitted by section 4118(g) of Pub. L. 100-203 (OBRA 1987) to assume
full financial risk progressively over the initial three years. As such
authority was removed by section 4803(b)(1)(B) of the Balanced Budget
Act of 1997 (BBA) (Pub. L. 105-33), PACE demonstration programs
approved after August 5, 1997 had to assume full financial risk at
start-up.
The PACE demonstration program was operated under a Protocol
established and published by On Lok, Inc. on April 4, 1995.
2. Balanced Budget Act of 1997 (BBA) (Pub. L. 105-33)
The BBA built on the success of the PACE demonstration program.
Section 4801 of the BBA, authorized coverage of PACE under the Medicare
program. It amended title XVIII of the Act by adding section 1894,
which addresses Medicare payments and coverage of benefits under PACE.
Section 4802 of the BBA authorized the establishment of PACE as a State
option under Medicaid. It amended title XIX of the Act by adding
section 1934, which directly parallels the provisions of section 1894.
Section 4803 of the BBA addresses implementation of PACE under both
Medicare and Medicaid, the effective date, timely issuance of
regulations, priority and special consideration in processing
applications, and transition from PACE demonstration program status.
As directed by section 4803 of BBA, we published an interim final
rule on November 24, 1999, permitting entities to establish and operate
PACE programs under section 1894 and 1934 of the Act (64 FR 66234).
The 1999 interim final rule was a comprehensive rule that addressed
eligibility, administrative requirements, application procedures,
services, payment, participant rights, and quality assurance.
a. Use of the PACE Protocol
Throughout the 1999 interim final rule, when we referred to ``the
Protocol'' we meant the PACE Protocol, as published by On Lok, Inc.,
the parent company of On Lok Senior Health Services. A copy of the
Protocol was included as an attachment to the 1999 interim final rule
with comment period.
We were directed by sections 1894(f)(2) and 1934(f)(2) of the Act
to incorporate into regulation the requirements applied to PACE
demonstration programs under the Protocol, to the extent consistent
with the provisions of sections 1894 and 1934 of the Act. We also were
authorized to modify or waive certain provisions of the Protocol in the
development of the regulation, if the modification or waiver were not
inconsistent with and would not impair the essential elements,
objectives, and requirements of sections 1894 and 1934 of the Act.
b. Consultation With States
Sections 4801 and 4802 of Pub. L. 105-33 clearly dictate a
cooperative relationship between the Secretary and the States in the
development, implementation and administration of the PACE program. In
order to fulfill these requirements, we utilized the American Public
Human Services (formerly, the American Public Welfare Association) as
the conduit to solicit States for volunteers to consult with CMS staff.
The participating State staff members represented States with a range
of PACE experience. Each State staff volunteer selected a specific
target area to provide information.
In order to efficiently and effectively obtain a large amount of
feedback in a short period of time, CMS staff arranged a series of
conference calls to discuss a wide range of issues pertaining to PACE
including requirements on the application process, enrollment, and
payment and related financial data collection. Each subject area
discussion included CMS staff and two to three State representatives.
The feedback obtained during these meetings was an invaluable source of
information in understanding State operational concerns and in
constructing the regulation. We believed that this approach would
minimize operational barriers that are frequently inherent when new
programs are initiated. For this reason, CMS continues to regularly
consult and receive feedback from States regarding PACE policy by means
of teleconferences and forums.
c. Consultation With State Agency on Aging
Under the Older Americans Act, State Agencies on Aging were charged
with the responsibility of promoting comprehensive and coordinated
service systems for older persons in their States. Consistent with this
responsibility, State Agencies on Aging oversee important programs for
home and community-based services which are funded through title III of
the Older Americans Act, State revenues, and the Medicaid home and
community-based waiver program.
The State agencies also implement and oversee important planning,
referral, case management, and quality assurance functions. In
addition, State agencies are responsible for administering the State
Long Term Care Ombudsman Program through which service quality in
nursing homes and board and care homes are monitored in every State.
Each State agency that administers the PACE program should
regularly consult with their respective State Agency on Aging in order
to avoid service duplication in the PACE service areas and to assure
the delivery and quality of services to PACE participants. In our 1999
interim final rule, we indicated we were considering the extent to
which the State Long Term Care Ombudsman Program would be useful in
promoting the rights of PACE participants and in monitoring the quality
of care provided by PACE organizations (POs). We received a number of
comments on this issue that we discuss in Subpart G ``Participant
Rights'' of this final rule.
d. State Medicaid Plan Requirement
The State Medicaid plan is a comprehensive written statement
submitted by the State and approved by CMS describing the nature and
scope of the Medicaid program and giving assurance that the Medicaid
program will be administered according to Federal law and policy. The
State plan preprint sets forth the scope of the Medicaid program,
including groups covered, services furnished, and
[[Page 71246]]
payment policy. When a State completes a new State plan preprint page
because of changes in its Medicaid program (called a ``State plan
amendment (SPA)''), the preprint page must be approved by CMS in order
for the State to receive Federal matching funds.
Section 1905(a)(26) of the Act, as added by section 4802(a)(1) of
the BBA, provided authority for States to elect PACE as an optional
Medicaid benefit. The State plan electing the optional PACE program
must be approved before CMS and the State enter into a program
agreement with a PO. To aid States in modifying their State plans, the
CMS Center for Medicaid and State Operations developed an interim State
plan preprint for PACE. A State Medicaid letter dated March 23, 1998,
provided information and guidance to State Medicaid agencies on how to
satisfy the State plan amendment requirement. Additional directions for
completing the State plan amendment were provided in a State Medicaid
Director letter that was issued November 9, 2000. The most current
version of the State Plan preprint is available on the CMS PACE
homepage, https://www.cms.hhs.gov/PACE/04_
InformationforStateAgencies.asp.
e. Interaction With Medicare+Choice (Now Medicare Advantage)
The BBA also established the Medicare+Choice (M+C) program, which
expanded the health care options available to Medicare beneficiaries.
Under the M+C program, beneficiaries could elect to receive Medicare
benefits through enrollment in one of several private health plan
choices beyond the original (fee-for-service) Medicare program or
choose a plan previously available through managed care organizations
under section 1876 of the Act.
The BBA set forth the requirements for M+C organizations in a new
Part C of title XVIII of the Act. The interim final rule that
implemented the M+C program was published June 26, 1998 (63 FR 34968).
The final regulation addressing comments was published on February 17,
1999 (64 FR 7968).
Significant changes were made to the M+C program by the Medicare
Prescription Drug, Improvement, and Modernization Act of 2003 (MMA)
(Pub. L. 108-173, enacted on December 8, 2003). The two final
regulations that implemented the MMA were published January 28, 2005
(70 FR 4194 and 4588). The first regulation established the Medicare
Prescription Drug Benefit or Medicare Part D and the second regulation
established the Medicare Advantage (MA) program which replaced the M+C
program.
In this final rule, we are finalizing our regulations that
implement the PACE provisions of the BBA and BIPA statutes. We are
limiting our discussion of the effects of MMA provisions to those
issues that have been addressed in other MMA rulemaking. We think our
regulations on Part D and MA provide sufficient and appropriate
guidance to all affected entities, including POs. However, we believe
it is essential to highlight the impact of MMA, particularly with
respect to how Medicare Part D relates to a PO. Specifically, the MMA
provides that POs electing to provide Part D coverage to their
enrollees shall be treated in a manner similar to Medicare Advantage
Prescription Drug Plans (MA-PDPs). A more detailed discussion of the
relevant MMA provisions is provided later in this section.
Although the PACE program has certain fundamental similarities to
M+C (now MA), PACE is not a M+C plan. The BBA established separate and
distinct requirements for the PACE program. PACE is similar to some M+C
options in these ways: it is capitated; it is risk-based; it provides
managed care; and it is an elective option. However, PACE differs
significantly from M+C plans in other ways such as: it is not available
nationwide (only in a limited number of sites); statutory waivers
expand the scope of Medicare covered services; it is not available to
all beneficiaries (only to a defined subset of frail elderly); and it
is a joint Medicare/Medicaid program. However, the BBA directed us to
consider some of the requirements established for the M+C program as we
developed regulations for POs in certain areas common to both programs,
for example, beneficiary protections, payment rates, and sanctions.
f. Flexibility Under the BBA
As noted above, the PACE demonstration program was operated
pursuant to a Protocol developed by On Lok, Inc. The Protocol provided
authority for CMS and the State Administering Agency (SAA) (that is,
the State Agency designated to administer the PACE program) to waive
specific requirements of the Protocol, if, in their judgment, the
following criteria were met:
The intent of the requirements was met by the proposed
alternative and
Safe and quality care would be provided.
In addition, written requests for waivers were required to be approved
by CMS and the SAA before implementation of the proposed alternative.
Flexibility was limited to the requirements in the section on
service coverage and arrangement. That section includes the following
requirements:
POs must provide all Medicare and Medicaid services and
provide care 7 days per week, 365 days per year;
A listing of required and excluded services and minimum
services;
Each participant be assigned to an IDT;
The composition and duties of the IDT;
The assessment and reassessment requirements.
Flexibility was not authorized for other sections of the Protocol,
such as participant rights, enrollment and disenrollment, and
administration.
Sections 1894(f)(2)(B) and 1934(f)(2)(B) of the Act give the
Secretary the authority to waive regulatory provisions as follows:
In order to provide for reasonable flexibility in adapting the
PACE service delivery model to the needs of particular organizations
(such as those in rural areas or those that may determine it
appropriate to use non-staff physicians according to State licensing
law requirements) * * * the Secretary (in close consultation with
State administering agencies) may modify or waive provisions of the
PACE protocol as long as the modification or waiver is consistent
with and would not impair the essential elements, objectives, and
requirements of this section * * *.
The statute also specifies the following essential elements that
may not be waived:
The focus on frail elderly qualifying individuals who
require the level of care provided in a nursing facility.
The delivery of comprehensive, integrated acute and long-
term care services.
The multidisciplinary team approach to care management and
service delivery.
Capitated, integrated financing that allows the provider
to pool payments received from public and private programs and
individuals.
The assumption by the provider of full financial risk.
To implement sections 1894(f)(2)(B) and 1934(f)(2)(B) of the Act,
in the 1999 interim final rule, we identified specific waivers that
were intended to encourage the development of PACE programs in rural
and Tribal areas. The waivers included the following three
requirements:
A prohibition on members of the governing body and their
family members from having a direct or indirect interest in contracts
with the organization (see Sec. 460.68(c));
[[Page 71247]]
A requirement that members of the IDT primarily serve PACE
participants (see Sec. 460.102(g)); and
A requirement that the primary care physician (PCP) must
be employed by the PO (see Sec. 460.102(g)).
The regulation included specific criteria for each waiver related
to whether the PO's service area is rural or Tribal, the accessibility
of individuals who meet the three regulatory requirements listed above,
and a requirement that the proposed alternative does not adversely
affect the availability or quality of care furnished to PACE
participants.
Our rationale for this initial, limited view of the flexibility
provision was based on our belief that all PACE demonstration programs
were in compliance with the Protocol, necessitating only minor changes
in their operations to meet the PACE regulatory requirements. Our
intention was to allow some flexibility to promote PACE in rural and
Tribal areas while maintaining consistency of the requirements for
other PACE programs. We intended to provide more flexibility to all POs
once we had gained sufficient experience in administering the PACE
program.
However, after publication of the 1999 interim final rule, we
learned that although the early PACE demonstration programs initially
complied with the Protocol, most of them modified the Protocol
requirements as they expanded, using the flexibility authorized in the
Protocol. While many of these modifications were related to the
allowable areas of service coverage and arrangement provisions, many
others were not authorized by the flexibility clause in the Protocol.
Furthermore, many of the later PACE demonstration programs also
inappropriately exercised the flexibility clause in the Protocol,
especially with regard to direct employment of staff. Finally, very few
of the waivers were requested in writing or approved by CMS or the SAA
before implementation.
We subsequently revised our regulations on the waiver process in
response to comments on the 1999 interim final rule and in accordance
with the requirements of section 903 of the Medicare, Medicaid, and
SCHIP Benefits Improvement and Protection Act of 2000 (BIPA) (Pub. L.
106-554, enacted on December 21, 2000), as discussed below. A detailed
discussion of waivers and the waiver process is located in section III,
subpart B of this final rule.
3. The Medicare, Medicaid, and SCHIP Benefits Improvement and
Protection Act of 2000 (BIPA)
a. Background
BIPA modified the PACE program in the following three ways:
Section 901 extended the transition period for the PACE
demonstration programs to allow an additional year for these
organizations to transition to the permanent PACE program.
Section 902 gave the Secretary the authority to
grandfather in the modifications these programs had implemented as of
July 1, 2000. This provision allowed the PACE demonstration programs to
continue program modifications they had implemented and avoid
disruptions in participant care where these modifications were
determined to be consistent with the PACE model. These sections were
implemented administratively.
Section 903 specifically addressed flexibility in
exercising the waiver authority provided under sections 1894(f)(2)(B)
and 1934(f)(2)(B) of the Act. It authorized CMS to modify or waive PACE
regulatory provisions in a manner that responds promptly to the needs
of POs relating to the areas of employment and the use of community-
based PCPs. Section 903 of BIPA also established a 90-day review period
for waiver requests. As the flexibility language is part of the
statutory section dealing with regulations (sections 1894(f) and
1934(f) of the Act), we believed it was intended that waiver
requirements be incorporated into the PACE regulations. In order to
implement section 903 of BIPA, we published the 2002 PACE interim final
rule.
b. Contracting for IDT Members and Administrative Staff
In the 2002 interim final rule, we amended the PACE regulations to
replace the term ``multidisciplinary'' with ``interdisciplinary'' to
more accurately reflect the interactive and collaborative approach of
the PACE care team.
In the 2002 interim final rule, we responded to public comments
regarding flexibility, including comments on Sec. 460.102(f) of the
1999 interim final rule, which required that the PACE IDT members be
employees of the PO or PACE center. In the 2002 interim final rule, we
deleted Sec. 460.102(f) and revised Sec. 460.60 to allow the PO to
employ or contract with the program director and the medical director.
We also added requirements at Sec. 460.70 that must be met when the PO
is contracting for services.
A more detailed discussion of Sec. 460.60 and Sec. 460.70 is
located in section III, subpart E of this final rule.
c. Contracting With Another Entity To Furnish PACE Center Services
After publication of the 1999 interim final rule, we learned that
in 1995, On Lok, Inc. had changed the Protocol to reflect a contractual
arrangement they entered into with another organization to provide all
PACE center services. Under this arrangement, the IDT was employed and
managed by the contracting organization but On Lok retained
responsibility for all care provided to and all risk entailed in
meeting the healthcare needs of the participants attending the center.
Through this contractual relationship, On Lok was able to expand PACE
services within their service area. As this approach was reflected in
the PACE Protocol, we amended the PACE regulations in the 2002 interim
final rule to allow POs to provide PACE center services through
contractual arrangements. We also revised Sec. 460.70 to identify the
criteria that a PO must meet to contract out PACE center services. A
more detailed discussion of Sec. 460.70 is located in section at IV.B.
of this final rule.
d. Oversight of Direct Patient Care Services
As discussed above, in the 2002 interim final rule, we revised the
requirements of the 1999 interim final rule to allow for the
contracting of IDT members, program director, medical director, and all
PACE center services. For this reason, we believed it was essential to
establish oversight criteria that POs must implement for all employees
and contracted staff who furnish direct patient care. This was
accomplished with the addition of Sec. 460.71. A more detailed
description of Sec. 460.71 is located in section IV, subpart E of this
final rule.
e. Waiver Process
To implement section 903 of BIPA, we established a process for
submission and approval of waiver requests. The 2002 interim final rule
amended the 1999 interim final rule by adding Sec. 460.26, which
specifies the requirements for submission and evaluation of waiver
requests and Sec. 460.28, which addresses requirements related to CMS
review of waiver requests. In the 2002 interim final rule, we also
removed the restrictive waiver provisions for rural and Tribal
[[Page 71248]]
organizations that were included in the 1999 interim final rule.
A more detailed description of Sec. 460.26 and Sec. 460.28 is
located in section III, subpart B of this final rule.
4. Medicare Prescription Drug Improvement and Modernization Act of 2003
(MMA)
On December 8, 2003, the Congress enacted the MMA of 2003 (Pub. L.
108-173). Several sections of the MMA impact POs. Most notably, section
101 of the MMA affected the way in which POs are paid for providing
certain outpatient prescription drugs to any Part D eligible
participant. As specified in sections 1894 and 1934 of the Act, POs
shall provide all medically necessary services including prescription
drugs, without any limitation or condition as to amount, duration, or
scope and without application of deductibles, co-payments, coinsurance,
or other cost sharing that would otherwise apply under Medicare or
Medicaid. Up until January 1, 2006, payment for drugs covered under
Medicare parts A and B was included in the monthly Medicare capitation
rate paid to POs for Medicare beneficiaries, while payment for
outpatient prescription drugs was included in the monthly Medicaid
capitation rate paid to POs for Medicaid recipients, or as a portion of
the amount equal to the Medicaid premium paid by non-Medicaid
recipients.
Consequently, in order for POs to continue to meet the statutory
requirement of providing prescription drug coverage to their enrollees,
and to ensure that they receive adequate payment for the provision of
Part D drugs, beginning January 1, 2006, POs could begin to offer
qualified prescription drug coverage to their enrollees who are Part D
eligible individuals. The MMA did not impact the manner in which POs
are paid for the provision of outpatient prescription drugs to non-part
D eligible PACE participants.
Section 1860D-21(f) of the Act, added by section 101 of the MMA,
provides that POs may elect to provide qualified prescription drug
coverage to enrollees who are Part D eligible individuals.
This section also provides that in the case of a PACE program that
elects to provide qualified Part D prescription drug coverage, the
requirements under Part D apply to the provision of such coverage in a
manner that is similar to the manner in which those requirements apply
to the provision of such coverage under an MA-PD local plan. However,
because we did not believe that Congress intended for the MMA to alter
the way in which PACE services, including outpatient prescription drugs
are provided to PACE enrollees, we indicated in the final rule that
implements Part D (70 FR 4194) that POs would not be deemed to be MA-PD
local plans, but rather, would be treated in a manner similar to an MA-
PD local plan for purposes of payment under Part D. We stated that this
approach is consistent with section 1894(d)(1) of the Act, which
provides that payments will be made to POs ``in the same manner and
from the same sources'' as payments are made to a MA organization.
The MMA allows CMS the flexibility to deem POs as MA-PD plans or to
treat POs that elect to provide qualified drug coverage in a manner
similar to MA-PD plans. Due to inconsistencies in the PACE and MMA
statutes, we chose to treat POs in a similar manner as MA-PD plans
avoiding conflicting requirements. The requirements that apply to POs
that elect to provide qualified prescription drug coverage to Part D
eligible enrollees are set forth in subpart T of the preamble to the
Part D final rule (70 FR 4194). To the extent that we need to address
additional issues regarding Part D as it applies to POs, we will do so
in a future rulemaking.
In addition, section 236 of the MMA amended the Act to extend to
POs the existing statutory Medicare and Medicaid balance billing
protections that had previously applied to POs under PACE demonstration
program authority. Specifically, provisions of the Act that limit
balance billing against MA organizations by non-contract physicians,
providers of service, and other entities with respect to services
covered under title XVIII now include PACE providers. Similarly,
Medicaid billing limitations specified in the Act now apply to
providers participating under the State plan under title XIX that do
not have a contract or other agreement with a PACE provider. Both MMA
provisions apply to services furnished on or after January 1, 2004.
Section 301 of the MMA amends the Medicare Secondary Payer (MSP)
provisions in section 1862(b) of the Act. These amendments clarify the
obligations of primary plans and primary payers, the nature of the
insurance arrangements subject to the MSP rules, the circumstances
under which Medicare may make conditional payments, and the obligations
of primary payers to reimburse Medicare. To implement section 301 of
the MMA, we issued an interim final rule with comment period (71 FR
9466), published on February 24, 2006, revising our MSP regulations at
part 411. Our PACE regulations at Sec. 460.180(d) specify that
Medicare does not pay for PACE services to the extent that Medicare is
not the primary payer under part 411. The MSP interim final rule
establishes our current policies regarding the obligations of other
payers. If there are any provisions specific to PACE organizations that
result from issuance of the final MSP rule, we will address those
provisions in a future PACE rulemaking.
Finally, as discussed above, under the rulemaking requirements of
section 902 of the MMA and our notice in the Federal Register on
December 30, 2004 (69 FR 78442), interim final regulations issued
before enactment of MMA on December 8, 2003 must be finalized within 3
years of the date of enactment or the regulations shall not continue in
effect. This rule finalizes both the PACE interim final rule with
comment period published in the Federal Register November 24, 1999 (64
FR 66234) and the PACE interim final rule with comment period published
in the Federal Register on October 1, 2002 (67 FR 61496).
II. Analysis of and Response to Public Comments
This final rule responds to public comments received on both the
November 24, 1999 interim final rule with comment (64 FR 66234) and the
October 1, 2002 interim final rule with comment (67 FR 61496).
A. Summary of Comments on the 1999 Interim Final Rule
We received 34 items of correspondence containing more than 500
specific comments on the 1999 interim final rule. In this document, we
will refer to this regulation as the 1999 interim final rule.
Commenters included representatives of professional associations, State
and county governments, PACE demonstration programs, potential PACE
programs, various health care providers, and advocacy organizations.
Consistent with the scope of the 1999 interim final rule, most of
the commenters addressed multiple issues, often in great detail. Some
commenters expressed concerns about Medicare and Medicaid issues that
do not pertain to the PACE program.
Numerous commenters disapproved of the limited flexibility provided
in the regulation, stating that the regulation restricts programs from
developing innovatively and responsively to participant preferences,
community needs, and the healthcare marketplace. They asked for
operational and service delivery flexibility, while permitting
[[Page 71249]]
liberal exceptions for established programs that have proven success in
furnishing the PACE benefit. Commenters also noted the regulatory
language was too prescriptive in several key areas (personnel
qualifications) and too vague in others (Medicare rate-setting), saying
that prescriptive language also reduces flexibility in organizational
design and limits innovative strategies for service delivery.
Commenters indicated that the application of M+C requirements was
often made without considering the differences between the PACE program
and M+C plans and that the differences between PACE and nursing
facilities should be recognized in the final requirements.
In addition, commenters indicated that the numerous written notices
required by the 1999 interim final rule were unduly burdensome.
Comments also indicated that in some instances requirements from
other programs (for example, the Outcome Assessment Information Set
(OASIS) for home health agencies) have been applied to PACE, thereby
disregarding the differences between the programs and adding the burden
of information collection.
Finally, commenters opposed the prescriptive language that they
thought limited State discretion and usurped traditional State
regulatory activities rather than optimizing the opportunity to
encourage cooperation with the States. We respond to the particular
comments as they relate to specific provisions discussed in section III
of this final rule.
Listed below are the six areas of the 1999 interim final rule that
generated the most concern:
Subpart D: Sanctions, Enforcement Actions and Termination including
civil money penalties;
Subpart E: PACE Administrative Requirements including
organizational structure, personnel qualifications, contracted services
and marketing;
Subpart F: PACE Services including the interdisciplinary team and
participant assessment;
Subpart G: Participant Rights including the appeals process;
Subpart I: Participant Enrollment and Disenrollment which includes
eligibility to enroll, enrollment process, continuation of enrollment,
and involuntary disenrollment;
Subpart J: Payment including Medicare payment.
B. Summary of Comments on the 2002 Interim Final Rule
We received 4 letters of public comment on the October 1, 2002
interim final rule (67 FR 61496) containing more than 17 specific
comments. Commenters included representatives of professional
associations, a State government, and an advocacy organization. In this
document, we will refer to this regulation as the 2002 interim final
rule.
Commenters expressed opposing opinions on the flexibility permitted
in the 2002 interim final rule. In general, commenters expressed
concerns about flexibility related to all aspects of the program,
including waivers and the waiver process, contracted services including
staff and contractors, and oversight of direct participant care. Listed
below are the three areas that generated the most concern:
Subpart B: PO Application and Waiver Process;
Subpart D: Sanctions, Enforcement Actions and Termination;
Subpart E: Administrative Requirements.
III. Provisions of the 1999 Interim Final Rule With Comment and the
2002 Interim Final Rule With Comment, Analysis of and Responses to
Comments and Final Rule Actions
The purpose of this final rule is to respond to public comments and
finalize the regulations established in the 1999 and 2002 interim final
rules. Below we will list each PACE regulation, note any comments and
responses, and then note our final action.
Subpart A--Basis, Scope, and Purpose
This subpart provides the basis for this regulation, the scope and
purpose, and defines terms specific to the PACE benefit.
Section 460.2 Basis
As stated in the 1999 interim final rule, the regulations set forth
in 42 CFR part 460 are based on Sections 1894, 1905(a), and 1934 of the
Act. Section 1894 of the Act authorizes Medicare payments to and
coverage of benefits under PACE. Sections 1905(a) and 1934 of the Act
authorize the establishment of PACE as an option under the State
Medicaid plan to provide for Medicaid coverage of services furnished by
the PACE program.
No comments were received on this section.
Final rule actions:
This final rule will finalize Sec. 460.2 as published in the 1999
interim final rule.
Section 460.4 Scope and Purpose
We stated in the 1999 interim final rule that the purpose of the
regulation was to set forth the requirements that an entity must meet
in order to be approved as a PO under Medicare and Medicaid. It also
sets forth how individuals may qualify to enroll in PACE, how Medicare
and Medicaid payment will be made for PACE services, provisions for
Federal and State monitoring of PACE programs, and procedures for
sanctions and termination.
We stated the purpose of a PACE program is to provide pre-paid,
capitated, comprehensive health care services that are designed to:
Enhance the quality of life and autonomy for frail, older
adults;
Maximize dignity of and respect for older adults;
Enable frail, older adults to live in their homes and in
the community as long as medically and socially feasible; and
Preserve and support the older adult's family unit.
This philosophy is based on Part I, section A, of the Protocol.
Adopting a mission or philosophy statement that includes these elements
indicates that an entity is guided by a set of values that influence
its structure, planning, and day-to-day operations that is consistent
with the purpose of PACE.
No comments were received on this section.
Final rule actions:
This final rule will finalize Sec. 460.4 as published in the 1999
interim final rule.
Section 460.6 Definitions
This section of the 1999 interim final rule included the following
definitions based on those in sections 1894(a) and 1934(a) of the Act
and other terms determined necessary by CMS.
Contract year means the term of a PACE program agreement, which is
a calendar year, except that a PO's initial contract year may be from
12 to 23 months, as determined by CMS.
Medicare beneficiary means an individual who is entitled to
Medicare Part A benefits or enrolled under Medicare Part B, or both.
Medicaid participant means an individual determined eligible for
Medicaid who is enrolled in a PACE program.
Medicare participant means a Medicare beneficiary who is enrolled
in a PACE program.
PACE stands for Programs of All-inclusive Care for the Elderly.
PACE center means a facility operated by a PO where primary care is
furnished to participants.
[[Page 71250]]
PACE organization (PO) means an entity that has in effect a PACE
program agreement to operate a PACE program under this part.
PACE program agreement means an agreement between a PO, CMS, and
the State administering agency for the operation of a PACE program.
Participant means an individual who is enrolled in a PACE program.
Services include both items and services.
State administering agency means the State agency responsible for
administering the PACE program agreement.
Trial period means the first 3 contract years in which a PO
operates under a PACE program agreement, including any contract year
during which the entity operated under a PACE demonstration program.
In developing the definition of PACE organization, we explained in
the 1999 interim final rule that sections 1894(a)(3) and 1934(a)(3) of
the Act defined a ``PACE provider.'' We changed that term to ``PACE
organization'' (PO) because we believed that the term ``PACE provider''
would be confusing. Medicare regulations (at 42 CFR 400.202) and
Medicaid regulations (at 42 CFR 400.203) define the word ``provider,''
but the definitions are different and neither applies to entities that
operate PACE programs. Those definitions denote individual providers of
individual services under conventional fee-for-service systems. We
selected the alternative term, PO, since ``organization'' is a term
used in both titles XVIII and XIX when referring to managed care
organizations, which are more similar to entities under PACE. In the
few places where we use the term ``provider'' in this regulation, we
are using it in the broad generic sense to refer to an individual or an
entity that furnishes health care services. Our use of the term is not
limited to the narrower Medicare definition in Sec. 400.202.
Also, in defining contract year, we explained that a PO's initial
(start-up) contract year may be from 12 to 23 months, as determined by
CMS, to enable us to adjust the length of the initial (start-up)
contract year so that subsequent years are on a standard annual
calendar year cycle.
Comment: One commenter suggested that we clarify the term
``center'' by replacing it with the term ``PACE center.''
Response: We agree and have replaced the term ``center'' with
``PACE center'' throughout the regulation.
Comment: We received several comments requesting that we clearly
define PACE, what constitutes a PO, and what constitutes a PACE center
including clarification that a PACE provider is considered a PACE
program and may have more than one center.
It was also recommended that we adopt the definition of PACE center
as contained in the Protocol, which explicitly addresses the full range
of services and benefits available at the PACE center.
Response: In response to these comments, in this final rule, we are
redefining ``PACE center'' to be more consistent with the definition
provided in the Protocol and the statute by defining it as a facility
which includes a primary care clinic, areas for therapeutic recreation,
restorative therapies, socialization, personal care, and dining, and
which serves as the focal point for coordination and provision of most
PACE services.
In addition, as noted below we are adding a definition of ``PACE
program''. However, we disagree with the commenter who requested that
we adopt the definition of ``PACE center'' as contained in the Protocol
which explicitly identifies the full range of services and benefits
available at the PACE center. We believe that our modification is more
appropriate and less cumbersome than including every required service
in the definition. We also believe that by expanding the definition of
``PACE center'' that was published in the 1999 interim final rule, we
are clarifying that a PACE center is a facility where most PACE
services are provided, not just primary care.
As noted earlier in this section, in the 1999 interim final rule,
we defined PACE center as ``a facility operated by a PO where primary
care is furnished to participants.'' This definition was based on
section IV. B. 2 of the Protocol, which states: ``The PACE center is
the focal point for coordination and provision of most PACE services.
The PACE center is a facility which includes a primary care clinic, and
areas for therapeutic recreation, restorative therapies, socialization,
personal care and dining.'' The Protocol identified other requirements
for a PACE center, which were included in other sections of the 1999
interim final rule. Those requirements are included in the following
sections: The list of required services is at Sec. 460.98; the
requirement that POs operate at least one PACE center is in Sec.
460.98(d)(1); the requirement that the frequency of attendance is
determined by the IDT based on each participant's needs is at Sec.
460.98(e); and the requirement that the PACE center is designed,
equipped, and maintained to provide for the physical safety of
participants, personnel, or visitors and to ensure a safe and sanitary
environment is at Sec. 460.72.
We believe the list of explicit services and benefits belongs in
Sec. 460.98 which relates to ``Service delivery,'' and in Sec.
460.72, which relates to ``Physical environment.''
Comment: A commenter requested that we add a definition of a ``PACE
program'' and use the following language ``all centers and service
provision by an approved PACE provider in an approved service area.''
Response: ``PACE program'' is defined in the Act at sections
1894(a)(2) and 1934(a)(2) as an entity that meets the statutory
requirements to be a PACE provider and provides comprehensive health
care services to PACE program eligible individuals in accordance with
the PACE program agreement and regulations. We have not included a
definition for ``PACE program'' in our regulations at Sec. 460.6.
However, we agree with the commenter that doing so would help to
clarify and standardize PACE terminology. As noted above, we changed
the term ``PACE provider'' to ``PACE organization'' and defined that
term in the 1999 interim final rule.
Based on sections 1894(a)(2) and 1934(a)(2) of the Act, we are
defining a PACE program as a program of all-inclusive care for the
elderly that is operated by an approved PACE organization and that
provides comprehensive health care services to PACE enrollees in
accordance with a PACE program agreement. As noted above, we are
defining a PACE center as a facility which includes a primary care
clinic, areas for therapeutic recreation, restorative therapies,
socialization, personal care, and dining, and which serves as the focal
point for coordination and provision of most PACE services. We do not
think the commenter's language would be needed to ensure that PACE
centers are included within the definition of a PACE program.
Final rule actions:
In this final rule we are:
Replacing the term ``center'' with the term ``PACE
center'' throughout the regulation.
Redefining the term ``PACE center'' as ``a facility which
includes a primary care clinic, areas for therapeutic recreation,
restorative therapies, socialization, personal care, and dining, and
which serves as the focal point for coordination and provision of most
PACE services.''
Defining ``PACE program'' to mean a program of all-
inclusive care for the elderly that is operated by an approved PACE
organization and that provides
[[Page 71251]]
comprehensive health care services to PACE enrollees in accordance with
a PACE program agreement.
Subpart B--PO Application and Waiver Process
Section 460.10 Purpose
We established in the 1999 interim final rule, that this subpart
sets forth application requirements for an entity that seeks approval
from CMS as a PO. In the 2002 interim final rule, we amended Sec.
460.10 to clarify that subpart B also establishes a process by which a
PO may request a waiver of certain regulatory requirements in order to
provide for reasonable flexibility in adapting the PACE service
delivery model to the needs of particular organizations (such as those
in rural areas).
PACE Under Both Medicare and Medicaid
We require that each PO must enter into a program agreement under
both sections 1894 and 1934 of the Act, that is, that each organization
participate in both Medicare and Medicaid. Most of the text in those
two sections is identical and our analysis indicates that key language
contemplates entities acting as POs under both programs.
Sections 1894(f)(2) and 1934(f)(2) of the Act require that we
incorporate in our regulations the requirements applied to PACE
demonstration programs under the PACE Protocol, to the extent
consistent with the provisions of sections 1894 and 1934 of the Act.
Under the Protocol, PACE demonstration programs operated under both
Medicare and Medicaid. We believe that the directive to incorporate the
requirements in the Protocol reflected an expectation by the Congress
that all POs would participate in both Medicare and Medicaid. This view
is reinforced by paragraph (f)(2)(B) of these sections, which permits
us to modify or waive provisions of the PACE Protocol ``so long as such
modification or waiver is not inconsistent with and would not impair
the essential elements, objectives, and requirements'' of sections 1894
and 1934 of the Act, but which forbids modifying or waiving, among
others, the following provisions:
Capitated, integrated financing that allows the
organization to pool payments received from public and private programs
and individuals; and
The assumption by the organization of full financial risk.
We concluded that both of these provisions preclude the possibility
of a Medicare-only or Medicaid-only PACE program. For example, if a
program could collect capitation payments from Medicare but bill fee-
for-service under Medicaid, not all financing would be capitated, nor
would financing be integrated, nor would the organization assume full
financial risk.
However, the law does not require that States offer the PACE
benefit under Medicaid. As indicated by its title, section 4802 of BBA
provides for the ``Establishment of PACE Program as Medicaid State
Option.'' If an entity attempted to become a PO under Medicare in a
State which has not included PACE program services as an option under
its Medicaid program, it would not be possible for that entity to be
both a Medicare and a Medicaid PO. While this would curtail the
availability of PACE programs in those States, we have concluded that
this result was intended because a Medicare-only program could not meet
the fundamental concept of an all-inclusive, integrated, capitated,
full-risk program.
Moreover, both sections 1894 and 1934 of the Act contemplate the
active collaboration of Federal and State governments in the
administration of PACE. Each State must have a SAA that is responsible
for administering PACE program agreements in their State under sections
1894 and 1934 of the Act. The SAA closely cooperates with CMS in
establishing procedures for entering into, extending, and terminating
PACE program agreements. The SAA cooperates with CMS and the PO in the
development of participant health status and quality of life outcome
measures. The SAA also cooperates with us in conducting oversight
reviews of PACE programs and has the authority to terminate a PACE
program agreement for cause. If Medicare-only programs had been
contemplated in a State that does not elect the PACE option, there
would have been no reason to assign such a significant role to an SAA.
We believe that a State which has not chosen PACE as an optional
service would be ill-prepared or unable to perform this role.
As mentioned earlier, most of the text of section 1894 of the Act
is identical to text in section 1934 of the Act. Portions of both text
reflect the concept of entities acting as POs under both programs. The
scope of Medicare PACE program benefits includes ``all items and
services covered under this title (for individuals enrolled under this
section [section 1894]) and all items and services covered under title
XIX.'' Similarly, section 1934 of the Act, defines the Medicaid benefit
package as ``all items and services covered under title XVIII (for
individuals enrolled under section 1894) and all items and services
covered under this title.'' In addition, to be eligible for PACE, an
individual must require the nursing facility (NF) level of care covered
under the State Medicaid plan.
Section 1894(e) of the Act provides that ``CMS, in close
cooperation with the SAA'' will establish program agreements for
``entities that meet the requirements for a PO under this section,
section 1934, and regulations.'' A corresponding provision is found at
section 1934(e) of the Act, referring to ``entities that meet the
requirements for a PO under this section, section 1894, and
regulations.'' We believe that the use of the correlative ``and''
indicates that PACE entities would have to meet all three sets of
requirements.
A parallel provision provides for termination of PACE program
agreements (see paragraphs (e)(5) of sections 1894 and 1934 of the
Act). Termination of an agreement under both sections 1894 and 1934 of
the Act may be accomplished by either ``CMS or a SAA.''
Nonetheless, it is highly unlikely that any entity could be a
viable PO without approval under both Medicare and Medicaid. The
majority of potential participants are Medicare beneficiaries who also
are eligible for Medicaid. Those who are not currently Medicaid-
eligible may eventually exhaust their financial resources and become
eligible. Medicare participants who are not enrolled in PACE under
Medicaid must pay premiums equal to the Medicaid capitation rate. Aside
from the technicality that there would not be an established Medicaid
capitation rate in a State that does not elect the PACE option, most of
these participants would lack the ability to pay these significant
premiums.
As the above citations illustrate, some provisions of the law are
conflicting and thus ambiguous. We therefore interpreted them to give
effect to many of the provisions and policy objectives that they
advance. Furthermore, in keeping with the congressional intent that the
Protocol guide our implementation of the PACE program, we determined
that POs must be approved under both Medicare and Medicaid.
Based on this interpretation, if a State should choose not to amend
its State Medicaid plan to adopt PACE as an optional Medicaid service,
we would not accept PACE applications from entities in that State.
Also, if a State has elected the optional benefit but declines to
recommend a particular entity as a PO, we would not accept an
application from that entity.
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We stated in the 2002 interim final rule that to implement section
903 of BIPA, we amended the PACE regulation by adding Sec. 460.26 and
Sec. 460.28 to establish a process for a PO to request waiver of
regulatory requirements. This process allows for variations while
achieving the intent of the regulatory provision and responding to the
needs of POs to develop and expand within their States' long-term care
delivery system.
Waivers will be discussed in detail under Sec. 460.26 and Sec.
460.28.
Comment: Another commenter recommended that social support services
and participant care be more clearly defined so beneficiaries and
caregivers may make informed decisions about the type and level of care
to be provided.
Response: In response to the comment regarding a more defined
regulation where social services and participant care is concerned, we
disagree with this commenter, as required services are participant
specific. After the IDT determines a participant requires a service and
it is included in their plan of care, those services become required
for that participant for that specific need. Therefore, it would not
truly represent the PACE model to constrain the benefit by defining it
in regulatory language.
Final rule actions:
This final rule will finalize Sec. 460.10, as published in the
2002 interim final rule.
Section 460.12 Application Requirements
We established Sec. 460.12 to set forth the application
requirements for the PACE program. In order for CMS to determine
whether an entity qualifies as a PO, an individual authorized to act
for the entity must submit an application that describes thoroughly how
the entity meets all the requirements specified in this regulation. In
recognition of the 90-day review timeframe specified in the statute and
described below and the numerical limit on the number of PACE program
agreements, we will review and take action to approve, deny, or request
additional information only on complete applications; those
applications that address all elements of the PACE program agreement.
We will send a letter to each applicant indicating whether or not the
application is complete and specifying when the 90-day review period
ends.
We require in Sec. 460.12(b) that applications for PO status be
accompanied by an assurance from the SAA indicating that it considers
the entity to be qualified to be a PO and that the State is willing to
enter into a PACE program agreement with the entity. We will not accept
applications from entities that have not obtained these assurances.
To enable a SAA to make these assurances, an entity would have
established to the satisfaction of the State that it is committed to
the PACE model of care, that there is sufficient funding for program
development and facilities, that there is adequate demand for PACE
services as shown by demographic analysis.
Entities that are interested in developing a PACE program agreement
should contact their SAA to determine whether the State has submitted
or plans to submit a SPA to elect PACE as an optional benefit under its
State Medicaid plan and if the State has established additional
requirements for POs. Section 1905(a)(26) of the Act provides authority
for States to elect PACE as an optional Medicaid benefit. The State
plan electing the optional PACE program must be approved before we can
approve an application for a PO in that State. We received three
comments related to application requirements.
Comment: Commenters questioned the requirement that POs must be
approved by their SAA. Further, they requested that we specify an
absolute role for SAA, and revise the regulatory language to reflect
the SAAs' responsibility to submit the program application and the
States' role in the application process.
Response: As we explained in the 1999 interim final rule, States
have played a significant role in the development of the PACE
demonstration program as well as other community-based alternatives to
institutionalization. Most States have implemented home and community
based programs that provide comprehensive coordinated services to
various groups of Medicaid recipients. As a result, States have gained
extensive experience in demographic analysis and contracting with
entities that are capable of delivering a specified range of services.
Although the PACE statute does not specify the States' role in the
application approval process, many aspects of implementing PACE in
Medicare and Medicaid will necessitate extensive involvement of the
SAAs and the State Medicaid Agencies. The State must elect to provide
PACE services as an option under the Medicaid State plan and PACE
applications must be accompanied by an assurance from the SAA that the
State considers the entity to be qualified to be a PO and is willing to
enter into a program agreement with them.
With regard to applications, we continue to believe the States are
in the best position to work with potential organizations to develop
programs that meet our requirements and are integrated into the States'
overall long-term care delivery system.
Comment: One commenter asked us to clarify the regulatory provision
related to the hiring requirements of non-operational programs before
submission of their program application. The commenter stated that it
is unreasonable to expect the applicant would have hired core staff
before application submission.
Response: Although hiring requirements for non-operational PACE
programs do not appear in our regulations at Sec. 460.12, we addressed
these requirements in the preamble of the 1999 interim final rule (64
FR 66238). We stated, ``To enable a State to make such assurances, an
entity would have established to the satisfaction of the State that it
is committed to the PACE model of care, that there is sufficient
funding for program development and facilities, that there is adequate
demand for PACE services as shown by demographic analysis, and that the
entity has hired core PACE staff and has developed contracts for
referral arrangements and other program services that the site will not
furnish directly.''
When the 1999 interim final rule was developed, there were several
PACE demonstration programs that needed to transition to permanent
provider status. As they were operational and had key staff members in
place before submitting their PACE provider applications, this
requirement was not an issue.
However, as all PACE demonstration programs have transitioned to
permanent provider status, applications will now be primarily from non-
operational providers. We acknowledge that start-up costs are extensive
and paying salaries for top management staff without a revenue stream
is unrealistic. We do not believe that it is appropriate to hold non-
operational applicants to the same standard as POs that had been fully
operational under the PACE demonstration program. Therefore, we are not
requiring that core staff be hired before application approval.
However, at the time of an organization's Readiness Review, we do
expec