Request for Measures of Consumers' Health Information Delivery Experiences, 60712-60713 [06-8673]
Download as PDF
60712
Federal Register / Vol. 71, No. 199 / Monday, October 16, 2006 / Notices
jlentini on PROD1PC65 with NOTICES
consumer surveys and reports regarding
consumer perspectives on individual
clinicians, group practices, in-center
hemodialysis services, nursing homes
and hospitals. AHRQ determined that
the CAHPS team should develop a
survey to obtain consumer perspectives
on cultural awareness of healthcare
professionals.
The vision of the Agency for
Healthcare Research and Quality is to
foster health care research that helps the
American health care system provide
access to high-quality, cost-effective
services; be accountable and responsive
to consumers and purchasers; and
improve health status and quality of life.
The CAHPS program was developed as
a result of AHRQ’s vision. One of the
components missing from the current
measurement set is an assessment of
patients’ perspective on cultural
awareness of healthcare professionals.
Submission Criteria
Instruments submitted should focus
on patient perspectives on the quality of
care and services provided by
healthcare professionals in the context
of cultural awareness demonstrated by
those healthcare professionals.
AHRQ is interested in measures that:
(a) Capture patients’ experiences of
quality of received health care in the
context of healthcare professionals’
cultural awareness and (b) demonstrate
a high degree of reliability and validity.
Accordingly, each submission should
include, in addition to the name of the
pertinent instrument, domains
included, and the language(s) the
instrument is available in, the following
information: Evidence of cultural/cross
group comparability, if any; instrument
reliability (internal consistency, testretest, etc.); validity (content, construct,
criterion-related); response rates;
methods and results of cognitive testing
and field-testing as well as descriptions
of sampling strategies (including payer
type) and data collection protocols,
including such elements as mode of
administration, use of advance letters,
timing and frequencies of contacts.
Evidence addressing these criteria
should be demonstrated through
submission of peer-reviewed journal
article(s) or through the best evidence
available at the time of submission.
In addition, a list of where the
instrument has been fielded should also
be included in the submission.
Submission of copies of existing report
formats developed to disclose findings
to consumers and providers is desirable,
but not required. Additionally,
information about existing database(s)
for the instrument(s) submitted is
helpful, but not required for submission.
VerDate Aug<31>2005
16:16 Oct 13, 2006
Jkt 211001
Submitters’ willingness to grant to
AHRQ the right to use and authorize
others to use their instrument or item
and accompanying explanatory material
means that the CAHPS trademark will
be applied to a new instrument which
will combine the best features of the
submissions as well as any ideas that
may develop from reviewing them. It
also ensures free access to this
instrument and the instrument’s
supportive/administrative information.
AHRQ, in collaboration with CAHPS
grantees, will evaluate all submitted
instruments or items. As the CAHPS
instrument is constructed, one or more
items may be selected for use, either in
whole or in part, or modified, prior to
testing them. AHRQ will assume
responsibility for the final instruments
as well as any future modifications.
The final instrument will bear the
CAHPS trademark and it will be made
available without charge for use by all
interested parties. Submitters will have
relinquished ownership of any items
that appear in the final instrument.
However, item ownership will be
protected during testing of the survey.
As a matter of quality control, there will
be warnings that the CAHPS trademark
or identification may not be used if any
changes are made to the instrument or
final measure set without review and
permission of the Agency.
Dated: October 5, 2006.
Carolyn M. Clancy,
Director.
[FR Doc. 06–8674 Filed 10–13–06; 8:45 am]
BILLING CODE 4160–90–M
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Agency for Healthcare Research and
Quality
Request for Measures of Consumers’
Health Information Delivery
Experiences
Agency for Healthcare Research
and Quality (AHRQ), DHHS.
ACTION: Notice of request for measures.
AGENCY:
SUMMARY: The Agency for Healthcare
Research and Quality (AHRQ) is
soliciting the submission of instruments
or items that measure how well health
plans, hospitals, clinicians, and group
practices address health literacy issues.
Based on a literature review and an
assessment of currently available
questionnaires, AHRQ identified the
need to develop a new health literacy
module of the CAHPS survey. The
intent of the planned module is to
examine patients’ perspectives on how
PO 00000
Frm 00027
Fmt 4703
Sfmt 4703
well health information is
communicated to them by healthcare
professionals in greater detail than
before. The intent of the new module is
to provide information to health plans,
hospitals, clinicians, group practices,
and other interested parties regarding
quality of health information delivered
to patients.
Based on prior work, there are several
functional areas that the planned
instrument could address. These
include the clarity and usability of
provided health information related to:
(a) Preventive services (e.g., risk and
benefits of the service, explanation of
screening results; (b) health problems/
concerns (e.g., information on how to
stay healthy or prevent illness); (c)
treatment choices, instructions, or goals
(e.g., pros and cons of each treatment
option); and (d) medications (e.g.,
reason for taking medications,
instructions on how to take
medications, possible side effects).
AHRQ is especially interested in
measures of patients’ assessments of
written communications (e.g.,
instructions for self-care, health
promotion materials), and the use and
effectiveness of educational techniques
to ensure patient’s comprehension of
health information (e.g., allowing time
for questions, repeating information,
using visual aids, employing health
educators to review treatment plans and
follow-up). AHRQ is also interested in
measures that assess the quality of
services supporting health information
delivery such as language assistance
(e.g., availability and timeliness of
interpreter services, availability of
patient education materials in other
language), and administrative assistance
(e.g., assistance in completing medical
paperwork).
DATES: Please submit instruments or
individual items and supporting
information on or before November 15,
2006. AHRQ will not respond
individually to submitters, but will
consider all submitted instruments and
publicly report the results of the review
of the submissions in aggregate.
ADDRESSES: Submissions should include
a brief cover letter, a copy of the
instrument or items for consideration
and supporting information as specified
under the Submission Criteria below.
Submissions may be in the form of a
letter or e-mail, preferably with an
electronic file as an e-mail attachment.
Responses of this request should be
submitted to: Anna Caponiti, Center for
Quality Improvement and Patient
Safety, Agency for Healthcare Research
and Quality, 540 Gaither Road,
Rockville, MD 20850, phone: (301) 427–
E:\FR\FM\16OCN1.SGM
16OCN1
Federal Register / Vol. 71, No. 199 / Monday, October 16, 2006 / Notices
1402, fax: (301) 427–1341, e-mail:
anna.caponiti@ahrq.hhs.gov.
To facilitate handling of submissions,
please include full information about
the instrument developer or contact; (a)
Name, (b) title, (c) organization, (d)
mailing address, (e) telephone number,
(f) fax number, and (g) e-mail address.
Also, please submit a copy of the
instrument or items for consideration as
well as evidence that they meet the
criteria below. It would be appreciated
if each citation of a peer-reviewed
journal article pertaining to the
instrument include the title of the
article, author(s), publication year,
journal name, volume, issue, and page
numbers where article appears, but all
of these details are not required.
Submitters must also provide a
statement of willingness to grant to
AHRQ the right to use and authorize
others to use submitted measures and
their documentation as part of a
CAHPS-trademarked instrument. This
CAHPS instrument for patients’
perspectives on the quality of health
information will be made publicly
available, free of charge. Electronic
submissions are encouraged.
FOR FURTHER INFORMATION CONTACT:
Anna Caponiti, at the address above.
SUPPLEMENTARY INFORMATION:
jlentini on PROD1PC65 with NOTICES
Background Information
The CAHPS program was initiated in
1995 to develop a survey and report on
consumers’ perspectives on the quality
of their health plans. Since that time,
the CAHPS program, in partnership
with the Centers for Medicare and
Medicaid Services (CMS) and others,
has expanded its scope and developed
consumer surveys and reports regarding
consumer perspectives on individual
clinicians, group practices, in-center
hemodialysis services, nursing homes
and hospitals. AHRQ determined that
the CAHPS teams should develop a
survey to obtain the consumers’
perspective on the quality of health
information.
The vision of the Agency for
Healthcare Research and Quality is to
foster health care research that helps the
American health care system provide
access to high-quality, cost-effective
services; be accountable and responsive
to consumers and purchasers; and
improve health status and quality of life.
The CAHPS program was developed as
a result of AHRQ’s vision. One of the
components not examined in the
current measurement set is an
assessment of patients’ perspectives on
how well health plans, hospitals,
clinicians, and group practices address
health literacy issues.
VerDate Aug<31>2005
16:16 Oct 13, 2006
Jkt 211001
Submission Criteria
Instruments submitted should focus
on patient perspectives on quality of
health information provided by plans,
hospitals, clinicians, and/or group
practices.
AHRQ is interested in measures that:
(a) Assess patients’ and their caregivers’
experiences receiving health
information and (b) demonstrate a high
degree of reliability and validity.
Accordingly, each submission should
include, in addition to the name of the
pertinent instrument, domains
included, and the language(s) the
instrument is available in, the following
information: Evidence of cultural/cross
group comparability, if any; instrument
reliability (internal consistency, testretest, etc.); validity (content, construct,
criterion-related); response rates;
methods and results of cognitive testing
and field-testing and description of
sampling strategies (including payer
type); as well as data collection
protocols, including such elements as
mode of administration, use of advance
letters, timing and frequencies of
contacts. Evidence addressing these
criteria should be demonstrated through
submission of peer-reviewed journal
article(s) or through the best evidence
available at the time of submission.
In addition, a list of where the
instrument has been fielded should also
be included in the submission.
Submission of copies of existing report
formats developed to disclose findings
to consumers and providers is desirable,
but not required. Additionally,
information about existing database(s)
for the instrument(s) submitted is
helpful, but not required for submission.
Submitters’ willingness to grant to
AHRQ the right to use and authorize
others to use their instrument or item
and accompanying explanatory material
means that the CAHPS trademark will
be applied to a new instrument which
will combine the best features of the
submissions as well as any ideas that
may develop from reviewing them, and
also free access to this instrument, and
free access to the instrument’s
supportive/administrative information
will be ensured. AHRQ, in collaboration
with CAHPS grantees, will evaluate all
submitted instruments or items. As they
construct the CAHPS instrument, they
may select one or more either in whole
or in part or modify the items prior to
testing them. AHRQ will assume
responsibility for the final instruments
as well as any future modifications.
The final instruments will bear the
CAHPS trademark and it will be made
available without charge for use by all
interested parties. Submitters will have
PO 00000
Frm 00028
Fmt 4703
Sfmt 4703
60713
relinquished ownership of any items
that appear in the final instrument.
However, item ownership will be
protected during testing of the survey.
As a matter of quality control, there will
be warnings that the CAHPS trademark
or identification may not be used if any
changes are made to the instrument or
final measure set without review and
permission of the agency.
Dated: October 5, 2006.
Carolyn M. Clancy,
Director.
[FR Doc. 06–8673 Filed 10–13–06; 8:45 am]
BILLING CODE 4160–90–M
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
Privacy Act of 1974; Report of a New
System of Records
Centers for Medicare &
Medicaid Services (CMS), Department
of Health and Human Services (HHS).
ACTION: Notice of a New System of
Records (SOR).
AGENCY:
SUMMARY: In accordance with the
requirements of the Privacy Act of 1974,
we are proposing to establish a new
system titled, ‘‘Competitive Bidding for
Clinical Laboratory Services (CBCLS),
System No. 09–70–0589.’’ The
demonstration project is mandated by
section 302(b) of the Medicare
Prescription Drug Improvement, and
Modernization Act of 2003 (MMA)
(Public Law (Pub. L.) 108–173), which
was enacted into law on December 8,
2003, and amended Title XVIII of the
Social Security Act (the Act). The
CBCLS demonstration and evaluation
seek to determine whether competitive
bidding can be used to provide quality
laboratory services at prices below
current Medicare reimbursement rates.
Independent, hospital, and physician
office laboratories providing non-patient
Medicare Part B laboratory services will
be required to participate in the
demonstration.
The purpose of this system is to
collect and maintain demographic and
health related data on the target
population of Medicare beneficiaries
who reside in the demonstration area
and providers and/or suppliers that are
potential participants in the
demonstration who provide Medicare
Part B clinical laboratory services to
such beneficiaries. Information retrieved
from this system may be disclosed to:
(1) Support regulatory, reimbursement,
and policy functions performed within
E:\FR\FM\16OCN1.SGM
16OCN1
Agencies
[Federal Register Volume 71, Number 199 (Monday, October 16, 2006)]
[Notices]
[Pages 60712-60713]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 06-8673]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Agency for Healthcare Research and Quality
Request for Measures of Consumers' Health Information Delivery
Experiences
AGENCY: Agency for Healthcare Research and Quality (AHRQ), DHHS.
ACTION: Notice of request for measures.
-----------------------------------------------------------------------
SUMMARY: The Agency for Healthcare Research and Quality (AHRQ) is
soliciting the submission of instruments or items that measure how well
health plans, hospitals, clinicians, and group practices address health
literacy issues. Based on a literature review and an assessment of
currently available questionnaires, AHRQ identified the need to develop
a new health literacy module of the CAHPS[supreg] survey. The intent of
the planned module is to examine patients' perspectives on how well
health information is communicated to them by healthcare professionals
in greater detail than before. The intent of the new module is to
provide information to health plans, hospitals, clinicians, group
practices, and other interested parties regarding quality of health
information delivered to patients.
Based on prior work, there are several functional areas that the
planned instrument could address. These include the clarity and
usability of provided health information related to: (a) Preventive
services (e.g., risk and benefits of the service, explanation of
screening results; (b) health problems/concerns (e.g., information on
how to stay healthy or prevent illness); (c) treatment choices,
instructions, or goals (e.g., pros and cons of each treatment option);
and (d) medications (e.g., reason for taking medications, instructions
on how to take medications, possible side effects). AHRQ is especially
interested in measures of patients' assessments of written
communications (e.g., instructions for self-care, health promotion
materials), and the use and effectiveness of educational techniques to
ensure patient's comprehension of health information (e.g., allowing
time for questions, repeating information, using visual aids, employing
health educators to review treatment plans and follow-up). AHRQ is also
interested in measures that assess the quality of services supporting
health information delivery such as language assistance (e.g.,
availability and timeliness of interpreter services, availability of
patient education materials in other language), and administrative
assistance (e.g., assistance in completing medical paperwork).
DATES: Please submit instruments or individual items and supporting
information on or before November 15, 2006. AHRQ will not respond
individually to submitters, but will consider all submitted instruments
and publicly report the results of the review of the submissions in
aggregate.
ADDRESSES: Submissions should include a brief cover letter, a copy of
the instrument or items for consideration and supporting information as
specified under the Submission Criteria below. Submissions may be in
the form of a letter or e-mail, preferably with an electronic file as
an e-mail attachment. Responses of this request should be submitted to:
Anna Caponiti, Center for Quality Improvement and Patient Safety,
Agency for Healthcare Research and Quality, 540 Gaither Road,
Rockville, MD 20850, phone: (301) 427-
[[Page 60713]]
1402, fax: (301) 427-1341, e-mail: anna.caponiti@ahrq.hhs.gov.
To facilitate handling of submissions, please include full
information about the instrument developer or contact; (a) Name, (b)
title, (c) organization, (d) mailing address, (e) telephone number, (f)
fax number, and (g) e-mail address. Also, please submit a copy of the
instrument or items for consideration as well as evidence that they
meet the criteria below. It would be appreciated if each citation of a
peer-reviewed journal article pertaining to the instrument include the
title of the article, author(s), publication year, journal name,
volume, issue, and page numbers where article appears, but all of these
details are not required. Submitters must also provide a statement of
willingness to grant to AHRQ the right to use and authorize others to
use submitted measures and their documentation as part of a
CAHPS[supreg]-trademarked instrument. This CAHPS[supreg] instrument for
patients' perspectives on the quality of health information will be
made publicly available, free of charge. Electronic submissions are
encouraged.
FOR FURTHER INFORMATION CONTACT: Anna Caponiti, at the address above.
SUPPLEMENTARY INFORMATION:
Background Information
The CAHPS[supreg] program was initiated in 1995 to develop a survey
and report on consumers' perspectives on the quality of their health
plans. Since that time, the CAHPS[supreg] program, in partnership with
the Centers for Medicare and Medicaid Services (CMS) and others, has
expanded its scope and developed consumer surveys and reports regarding
consumer perspectives on individual clinicians, group practices, in-
center hemodialysis services, nursing homes and hospitals. AHRQ
determined that the CAHPS[supreg] teams should develop a survey to
obtain the consumers' perspective on the quality of health information.
The vision of the Agency for Healthcare Research and Quality is to
foster health care research that helps the American health care system
provide access to high-quality, cost-effective services; be accountable
and responsive to consumers and purchasers; and improve health status
and quality of life. The CAHPS[supreg] program was developed as a
result of AHRQ's vision. One of the components not examined in the
current measurement set is an assessment of patients' perspectives on
how well health plans, hospitals, clinicians, and group practices
address health literacy issues.
Submission Criteria
Instruments submitted should focus on patient perspectives on
quality of health information provided by plans, hospitals, clinicians,
and/or group practices.
AHRQ is interested in measures that: (a) Assess patients' and their
caregivers' experiences receiving health information and (b)
demonstrate a high degree of reliability and validity. Accordingly,
each submission should include, in addition to the name of the
pertinent instrument, domains included, and the language(s) the
instrument is available in, the following information: Evidence of
cultural/cross group comparability, if any; instrument reliability
(internal consistency, test-retest, etc.); validity (content,
construct, criterion-related); response rates; methods and results of
cognitive testing and field-testing and description of sampling
strategies (including payer type); as well as data collection
protocols, including such elements as mode of administration, use of
advance letters, timing and frequencies of contacts. Evidence
addressing these criteria should be demonstrated through submission of
peer-reviewed journal article(s) or through the best evidence available
at the time of submission.
In addition, a list of where the instrument has been fielded should
also be included in the submission. Submission of copies of existing
report formats developed to disclose findings to consumers and
providers is desirable, but not required. Additionally, information
about existing database(s) for the instrument(s) submitted is helpful,
but not required for submission.
Submitters' willingness to grant to AHRQ the right to use and
authorize others to use their instrument or item and accompanying
explanatory material means that the CAHPS[supreg] trademark will be
applied to a new instrument which will combine the best features of the
submissions as well as any ideas that may develop from reviewing them,
and also free access to this instrument, and free access to the
instrument's supportive/administrative information will be ensured.
AHRQ, in collaboration with CAHPS grantees, will evaluate all submitted
instruments or items. As they construct the CAHPS instrument, they may
select one or more either in whole or in part or modify the items prior
to testing them. AHRQ will assume responsibility for the final
instruments as well as any future modifications.
The final instruments will bear the CAHPS[supreg] trademark and it
will be made available without charge for use by all interested
parties. Submitters will have relinquished ownership of any items that
appear in the final instrument. However, item ownership will be
protected during testing of the survey. As a matter of quality control,
there will be warnings that the CAHPS[supreg] trademark or
identification may not be used if any changes are made to the
instrument or final measure set without review and permission of the
agency.
Dated: October 5, 2006.
Carolyn M. Clancy,
Director.
[FR Doc. 06-8673 Filed 10-13-06; 8:45 am]
BILLING CODE 4160-90-M