Price Advertising, 55398-55402 [06-8041]
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Federal Register / Vol. 71, No. 184 / Friday, September 22, 2006 / Proposed Rules
PART 50—DOMESTIC LICENSING OF
PRODUCTION AND UTILIZATION
FACILITIES
DEPARTMENT OF TRANSPORTATION
9. The authority citation for part 50
continues to read as follows:
14 CFR Part 399
[Docket No. OST–2005–23194]
Proceedings (C–70), U.S. Department of
Transportation, 400 Seventh St. SW.,
Room 4116, Washington, DC 20590, tel:
(202) 366–9342, fax: (202) 366–7152, email: Betsy.Wolf@DOT.GOV.
SUPPLEMENTARY INFORMATION:
Authority: Secs. 102, 103, 104, 161, 182,
183, 186, 189, 68 Stat. 936, 937, 938, 948,
953, 954, 955, 956, as amended, sec. 234, 83
Stat. 444, as amended (42 U.S.C. 2132, 2133,
2134, 2135, 2201, 2232, 2233, 2236, 2239,
2282); secs. 201, as amended, 202, 206, 88
Stat. 1242, as amended, 1244, 1246 (42 U.S.C.
5841, 5842, 5846); sec. 1704, 112 Stat. 2750
(44 U.S.C. 3504 note).
RIN 2105–AD56
Background
Price Advertising
The Current Rule and Enforcement
Policy
The Department’s price-advertising
rule for air transportation, 14 CFR
399.84 (adopted December 20, 1984),
states that any advertisement of
passenger air transportation which
states a price that is not the entire price
the consumer must pay is an unfair and
deceptive practice in violation of 49
U.S.C. 41712. Section 41712 empowers
the Department to ban unfair and
deceptive practices and unfair methods
of competition in air transportation and
its sale. Congress modeled section
41712 on section 5 of the Federal Trade
Commission (‘‘FTC’’) Act, 15 U.S.C. 45.
The FTC Act, however, by its own
terms, cannot be enforced against air
carriers. Moreover, as the States are
preempted from regulating price
advertising by air carriers, 49 U.S.C.
41713, see Morales v. Trans World
Airline, 504 U.S. 374, 112 S.Ct. 2031,
119 L.Ed.2d 157 (1992), only this
Department can adopt consumerprotection regulations in this area.
As a matter of enforcement discretion,
the Office of Aviation Enforcement and
Proceedings (‘‘Enforcement Office’’), has
long allowed the following exceptions
to the requirement that any advertised
fare represent the consumer’s total cost:
• Government-imposed taxes and fees
that the carrier collects on a perpassenger basis may be excluded from
the advertised fare, provided that they
are not ad valorem, and provided that
the advertisement shows the existence
and amount of these charges clearly so
that consumers can easily determine the
total fare.
• If multiple destinations are
advertised and not all entail the same
government-imposed charges, the
advertisement may state a maximum
fee, a fee for each destination, or a range
of fees. The word ‘‘approximately’’ or a
range of amounts may be used to
account for minor fluctuations in
currency exchange.
• Advertising ‘‘two-for-one’’ fares
where the fare that must be bought is
higher than the carrier’s other fares in
the same market is deceptive unless this
fact is prominently and clearly
disclosed.
• Advertisements of each-way fares
that are available only when bought for
round-trip travel must disclose the
Section 50.7 also issued under Pub. L. 95–
601, sec. 10, 92 Stat. 2951 (42 U.S.C. 5841).
Section 50.10 also issued under secs. 101,
185, 68 Stat. 955, as amended (42 U.S.C.
2131, 2235); sec. 102, Pub. L. 91–190, 83 Stat.
853 (42 U.S.C. 4332). Sections 50.13,
50.54(dd), and 50.103 also issued under sec.
108, 68 Stat. 939, as amended (42 U.S.C.
2138). Sections 50.23, 50.35, 50.55, and 50.56
also issued under sec. 185, 68 Stat. 955 (42
U.S.C. 2235). Sections 50.33a, 50.55a and
Appendix Q also issued under sec. 102, Pub.
L. 91–190, 83 Stat. 853 (42 U.S.C. 4332).
Sections 50.34 and 50.54 also issued under
sec. 204, 88 Stat. 1245 (42 U.S.C. 5844).
Sections 50.58, 50.91, and 50.92 also issued
under Pub. L. 97–415, 96 Stat. 2073 (42
U.S.C. 2239). Section 50.78 also issued under
sec. 122, 68 Stat. 939 (42 U.S.C. 2152).
Sections 50.80–50.81 also issued under sec.
184, 68 Stat. 954, as amended (42 U.S.C.
2234). Appendix F also issued under sec.
187, 68 Stat. 955 (42 U.S.C. 2237).
10. In § 50.2, the definition of Total
Effective Dose Equivalent is revised to
read as follows:
§ 50.2
Definitions.
*
*
*
*
*
Total Effective Dose Equivalent
(TEDE) means the sum of the effective
dose equivalent (for external exposures)
and the committed effective dose
equivalent (for internal exposures).
*
*
*
*
*
Dated at Rockville, Maryland, this 13th day
of September, 2006.
For the Nuclear Regulatory Commission.
Annette L. Vietti-Cook,
Secretary for the Commission.
[FR Doc. E6–15502 Filed 9–21–06; 8:45 am]
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Office of the Secretary
Office of the Secretary (OST),
U.S. Department of Transportation
(DOT).
ACTION: Withdrawal of Notice of
Proposed Rulemaking.
AGENCY:
SUMMARY: This document withdraws the
Notice of Proposed Rulemaking (NPRM)
that sought comments on whether and,
if so, how the Department should
amend 14 CFR 399.84, its airtransportation price-advertising rule. As
a matter of enforcement policy, the
Department has long allowed limited
exceptions to the strict terms of the rule.
The NPRM called for comments on
several options: Maintain the current
practice with or without codifying all of
its elements in the rule, enforce the rule
as written, revise the rule to eliminate
most or all requirements for airfare
advertisements but to specify that
consumers must be told the total price
before any purchase is made, or
eliminate the rule altogether. The
Department has decided based on the
comments that the public interest will
best be served by maintaining the status
quo.
ADDRESSES: You can get a copy of this
document from the DOT public docket
through the Internet at https://
dms.dot.gov, docket number OST–
20005–23194 (click ‘‘search,’’ type just
the last five digits, and click ‘‘search’’
again). If you do not have access to the
Internet, you can get a copy of this
document by United States mail from
the Docket Management System, U.S.
Department of Transportation, Room
PL–401, 400 Seventh Street, SW.,
Washington, DC 20590. Specify Docket
OST–2005–23194 and request a copy of
the ‘‘Withdrawal of Proposed
Rulemaking.’’ You can review the
public docket in person in the Docket
office between 9 a.m. and 5 p.m.,
Monday through Friday, except Federal
holidays. The Docket office is on the
plaza level of the Department of
Transportation. Finally, you can also get
a copy of this document from the
Federal Register Web site at https://
www.gpo.gov.
FOR FURTHER INFORMATION CONTACT:
Betsy L. Wolf, Senior Trial Attorney,
Office of the Assistant General Counsel
for Aviation Enforcement and
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round-trip purchase requirement clearly
and conspicuously.
• In Internet fare advertisements
(including banner, pop-up, and e-mail
advertisements in addition to Web
sites), the per-person government
charges that may be listed separately
may be disclosed by a prominent
hyperlink, proximate to the listed fare,
that takes the viewer to a display
showing the nature and amount of these
charges.
• In advertisements of ‘‘free’’ air
transportation in conjunction with the
purchase of one or more other tickets,
the restrictions, fees, and other
conditions that apply to the ‘‘free’’
transportation must be disclosed
prominently and close to the offer, at a
minimum through an asterisk or other
symbol directing the reader’s attention
to the information elsewhere in the
advertisement. This requirement applies
to advertisements in all media: The
internet, billboards, print media,
television, and radio. The information
must appear in easily-readable print
(except, of course, in the case of radio
announcements).
• Advertisements of fares that are
higher if purchased by telephone or in
person than over the Internet must
prominently disclose that these fares are
only available over the Internet. The
advertisements must also disclose that
tickets cost more than the advertised
price if purchased by telephone or in
person, and they may disclose the price
increment. If the advertisements state a
price differential, they may not
characterize this amount as a ‘‘service
fee.’’
• In any billboard advertisement that
breaks out taxes and fees, a sum of these
must be legible to drivers passing the
billboard at the posted speed limit.
• In television advertisements, the
sum of any taxes and fees that are
broken out must be disclosed, either on
screen or audially.
• Radio advertisements must include
the sum of any taxes and fees that are
broken out.
The Enforcement Office has
consistently declined to broaden these
exceptions to allow carriers to break out
any of their own cost elements, such as
fuel surcharges, insurance surcharges, or
service fees, from the fare.
The Notice of Proposed Rulemaking
On December 14, 2005, following an
informal request by the Air Transport
Association that separate listing of fuel
surcharges be permitted because of its
air-carrier members’ unprecedentedly
high fuel costs, the Department issued a
Notice of Proposed Rulemaking for the
purpose of reexamining its longtime
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policy on price advertising (No. OST–
2005–23194, RIN 2105–AD56, Price
Advertising, 70 FR 73960 (December 14,
2005) (‘‘NPRM’’)).
The NPRM called for comments on
four options:
Option I A: Amend § 399.84 to codify
the Enforcement Office’s long-standing
policy.
Option I B: Leave § 399.84 as written
but continue the enforcement policy.
Option II: Change the long-standing
enforcement policy to discontinue
exceptions to the strict terms of
§ 399.84.
Option III A: Amend § 399.84 to
require simply that the total price of air
transportation be disclosed before the
consumer makes the purchase; pursue
enforcement action under section 41712
when separate listing of cost elements is
unfair or deceptive.
Option III B: Amend § 399.84 to
require both that the total price of air
transportation be disclosed before the
consumer makes the purchase and that
price advertisements set forth all
elements of the fare so that consumers
can add them together to determine the
total price; pursue enforcement action
under section 41712 when separate
listing of cost elements is unfair or
deceptive.
Option IV: Rescind § 399.84; pursue
enforcement action under section 41712
when separate listing of cost elements is
unfair or deceptive.
Comments
Tally of Comments by Group of
Commenters
The Department received well over
700 responsive comments on the NPRM,
nearly all from individuals who are not
travel professionals. The exceptions
include 22 air carriers and tour
operators, three travel agent
associations, the National Association of
Attorneys General, an individual who is
a travel professional, and the Council of
Better Business Bureaus.
Of the approximately 700 individuals
who commented on the NPRM, nearly
500 favor Option II. Over 120 favor
Option I, with only three specifying a
preference for Option I A, and nearly
100 others deem either Option I or
Option II to be acceptable, although
most prefer the latter. Options III A and
III B drew support from two and three
individuals, respectively. No individual
supports Option IV.
Of the 22 air carriers and tour
operators that filed comments, 11
support Option I, with four (Air Pacific,
Ltd., Apple Vacations, USA 3000, and
Qantas Airways Ltd.) favoring Option I
A, five (Alaska Airlines, Inc., Southwest
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Airlines Co., Singapore Airlines Ltd.,
Air New Zealand Ltd., and Midwest
Airlines, Inc.) favoring Option I B, and
two (Jet Blue Airways Corporation and
Olympic Airways S.A.) expressing no
preference. None of these commenters
supports Option II. Option III drew
support from four, split evenly between
Option III A (Northwest Airlines, Inc.,
and Continental Airlines, Inc.) and
Option III B (Cathay Pacific Airways
Ltd. and Air Tahiti Nui). Option IV, too,
drew support from four (Delta Air Lines,
Inc., American Airlines, Inc., United Air
Lines, Inc., and Deutsche Lufthansa
AG). The other three (British Airways
PLC, Aer Lingus Limited, and US
Airways Group, Inc., which represents
US Airways, Inc., America West
Airlines, Inc., PSA Airlines, Inc., and
Piedmont Airlines, Inc.) suggest hybrid
approaches.
As for the remaining commenters, two
(the American Society of Travel Agents,
Inc., and the Interactive Travel Services
Association, which represents several
major Internet travel agencies) support
Option I A, one (the Council of Better
Business Bureaus) supports Option I B,
and three (the United States Travel
Agent Registry, Edward Hasbrouck, and
the National Association of Attorneys
General) support Option II.
Summary of Comments by Group of
Commenters
The individuals who favor Option I
make the following arguments: There is
value in knowing how much of what
one pays for air transportation is going
to the carrier and how much to
government entities; airfares are
confusing enough as is, and weakening
or removing the rule might well harm
consumers by permitting the
advertisement of fares that are divorced
from reality; carriers should not have to
include government-imposed fees in
their advertised fares since they have no
control over them; conversely, because
cost elements such as fuel surcharges
are susceptible to the carriers’ control,
when these amounts must be included
in advertised airfares, the carriers have
a greater incentive to negotiate for lower
costs in order to stay competitive; if
consumers do not learn the full price of
a ticket until the end of the purchase
process, they will be unwilling or even
unable to spend the time required to
compare fares and will thus end up
paying too much for air travel.
The individuals who favor Option II
make the following arguments: Under
the current regime, fare advertisements
are confusing and deceptive to the point
of amounting to ‘‘bait and switch’’
tactics; enforcing the rule as written
would maximize the transparency of
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prices, the ease of comparing fares, and
the efficiency of the market; weakening
or removing the rule could encourage
carriers to pad fares with additional
surcharges and fees, thereby increasing
confusion and deception and frustrating
competition; consumers expect cost
elements such as fuel to be included in
the price of a ticket; the Department
could not protect consumers’ interests
via case-by-case enforcement under
section 41712 (i.e., without § 399.84)
absent, in the words of one commenter,
‘‘an exponential increase in funds, and
in staff hiring authority, for the
Enforcement Office.’’
Of the five individuals who favor
Option III, the two who favor Option III
A did not say why. One of the three who
favor Option III B reasons that this
approach strikes the best balance
between the need for regulations to
protect consumers (who can and should
be expected to read advertisements
carefully) and the need to avoid
infringing on sellers’ right to use
marketing innovations.
The air carriers and tour operators
that favor Option I make the following
arguments: Requiring advertised fares to
include all costs over which carriers
have control but allowing governmentimposed charges to be listed separately
promotes direct competition on fares;
this approach is consistent with the
laws of other countries, which makes
compliance easier for carriers; this
approach has worked well for both
consumers and sellers; Option II would
create marketing difficulties; Option III
B would frustrate true fare competition
and make it harder for consumers to
calculate the total fare, as would
Options III A and IV to an even greater
extent; this problem is exacerbated by
the inability of the States or the FTC to
regulate advertising by air carriers and
the Department’s lack of resources to
monitor carriers’ advertisements closely
and mount individual challenges
whenever carrier-imposed surcharges
might appear to run afoul of section
41712. Some of these commenters seek
permission to lump governmentimposed charges together as one sum.
Those that support Option I A argue that
having a rule that is not enforced as
written is not consistent with principles
of good government. Those that support
Option I B argue that the policy is
already well known to industry
practitioners, that keeping it uncodified
will allow the Department to address
evolving practices as quickly as
possible, and that codifying it could
retard legitimate marketing
developments that exploit evolving
technologies.
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The carriers that favor Option III A
make the following arguments: Once the
consumer knows the total price of an
itinerary, he or she has all the
information necessary for deciding
whether to buy or not and for comparing
that price with others, and beyond this
sellers should be free to configure their
advertisements as they see fit; the
prospect of enforcement action under
section 41712 will deter bait-and-switch
tactics; § 399.84 burdens sellers of air
transportation unduly, as sellers in
other industries with high taxes and
government-imposed fees (e.g., hotels
and rental-car agencies) are not required
to disclose these amounts to the
consumer before the sale is made.
The carriers that favor Option III B
argue that it strikes the appropriate
balance between carriers’ wanting
maximum flexibility to respond to
market forces and consumers’ wanting
to obtain adequate fare information
efficiently.
The carriers that favor Option IV
make the following arguments: As a
matter of principle, a price-advertising
regulation is inappropriate for a
deregulated air-transportation industry;
§ 399.84 and the enforcement policy bar
some types of price advertising that are
not deceptive and should thus be
permitted; the status quo bars carriers
from innovation in their fare offerings;
the regulation as enforced imposes costs
and practical difficulties that outweigh
any benefits that detailed tax disclosure
might provide; ‘‘bait and switch’’ and
other modes of deceptive advertising are
not likely to follow a removal of the rule
because such tactics are contrary to the
carriers’ best interests, and in any event
the Department can contain abusive
practices through enforcement action;
enforcement action will not become
more cumbersome, as the Department
must already prove violations on a caseby-case basis; Options III A and IV are
functionally identical, as it would be
illegal to consummate a sale without
first disclosing the full price; the
Department essentially rejected Option
II over 20 years ago, and nothing in the
NPRM suggests that its rationale for
doing so has become any less valid;
consumers know that advertised prices
do not include taxes.
Of the carriers that suggest hybrid
approaches, British Airways supports a
hybrid of Options I and III, arguing as
follows in support of its position: The
rise of the Internet has increased
consumer sophistication to the point of
rendering § 399.84 and the enforcement
policy obsolete; some regulation
nevertheless remains appropriate due to
consumers’ long-time expectations,
since the existence of a rule curbs even
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marginal abuses and since uniform
standards are superior to the
multiplicity of rules that state and local
intervention might foster; the
Department should therefore require
that consumers be informed of all
elements of the total price early in the
booking process but not specifically on
the first screen that states a fare
component, and it should drop both the
requirements for hyperlinks in banner
and popup advertisements and the
detailed requirements for television and
radio advertisements, as these are not
effective.
Aer Lingus argues for an end to
treating fare displays on carriers’ Web
sites as fare advertising, leaving only
paid fare advertising in conventional
advertising media subject to the rule as
currently enforced. At most, it contends,
carriers’ Web sites should be subject to
the equivalent of Option III A.
US Airways Group favors what it calls
a modified version of Option III B but
is actually closer to Option I A:
Continuing the ban on separate listing of
carrier-imposed surcharges, permitting
carriers to advertise all governmentimposed taxes, fees, and surcharges as a
single amount or a single range of
amounts, and ending the requirement of
detailed disclosures in media that by
nature are fleeting (such as radio,
billboards, jumbo-trons, and movie
screens), as in practice these disclosures
are unintelligible.
The remaining commenters include
three travel agent associations, one
travel professional, the National
Association of Attorneys General, and
the Council of Better Business Bureaus.
The two travel agent associations that
support Option I A make the following
arguments: The status quo works;
developments in electronic
communication have not eliminated the
dangers of misleading and deceptive
advertisements; weakening or
eliminating the rule would invite abuse
and chaos or, at the other extreme,
inconsistent regulation by the FTC and
one or more States; codifying the
enforcement policy will ensure that
sellers and consumers alike know what
to expect; future changes to the policy
should be made via notice-andcomment rulemaking procedures, and
enforcement action should only be
taken based on changes adopted in this
manner; Option II would impose
substantial burdens on sellers; Options
III A and IV would invite deceptive
advertisements, and even Option III B
would make it harder for consumers to
compare fares.
The third travel agent association, the
travel professional, and the National
Association of Attorneys General make
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the following arguments in support of
Option II: Under the status quo,
consumers are all too frequently misled
as to the total cost of air transportation;
most Internet sites do not disclose the
total price until the end of the process,
making fare comparison difficult for
both consumers and travel agents; travel
agents bear the costly burden of
explaining to frustrated consumers why
the actual fare is higher than the fare
advertised, which would not be the case
if § 399.84 were enforced as written;
Options III and IV would exacerbate this
burden; even sophisticated travelers
complain that fare advertisements
mislead them; the harm to consumers
from the Department’s enforcement
policy is increasing as governmentimposed charges increase; in principle,
the availability of information on the
Internet should not lessen the level of
protection that consumers receive;
Option II would not harm competition
among air carriers, as the same
government-imposed charges apply to
all of them; consumers do not benefit
from the omission of governmentimposed charges from advertised fares,
and in any event, sellers would be free
under Option II to disclose them in
addition to the total price; Options III
and IV should not be adopted because
consumers expect advertised fares to
include all of the carrier’s cost elements;
case-by-case enforcement under section
41712 alone would be significantly
more costly and time-consuming than
enforcement action for violation of
§ 399.84. Additionally, the National
Association of Attorneys General says
that were its members not preempted
from enforcing their States’ consumerprotection laws against air carriers, they
would be enforcing a standard
equivalent to Option II, as they have
done in other industries.
The Council of Better Business
Bureaus is the umbrella organization for
130 local Better Business Bureaus in
North America and also numbers some
250 U.S.-based corporations among its
members. The Council states that its
members attempt to ‘‘foster an ethical
marketplace that is fair to both
consumers and businesses.’’ It favors
Option I B and makes the following
arguments in support of its position:
The enforcement policy has worked
well for 20 years, protecting consumers
from deceptive advertising and
promoting price competition; Options
III A and IV, which, since the full price
must always be disclosed before a
purchase is transacted, are functionally
equivalent, would invite ‘‘come-on’’ ads
that grossly understate fares and deceive
consumers and garner the advertisers an
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unfair advantage over their competitors;
the Federal Trade Commission
considers a representation, omission, or
practice concerning a price claim to be
deceptive if it is misleading to
reasonable consumers under the
circumstances, but the Commission is
barred from regulating advertising by air
carriers, as are the States; the
competitive marketplace determines
fares, not how they are advertised, and
competition requires the free flow of
information honestly disclosed by
competitors; allowing carriers to
advertise fares that exclude some of
their own costs would make it harder
for carriers with lower costs to compete
and for reasonable consumers to
compare fare offerings; nothing has
changed since the adoption of § 399.84
to make omission of airline-imposed
charges and concealment of
government-imposed charges less
deceptive; Option III B would allow the
advertisement of unrealistically low
fares that deceive consumers; as a
practical matter, weakening or
eliminating § 399.84 would leave
consumers worse off than if the rule had
never been adopted, because the change
would be seen as an invitation to do
what has long been barred; in the case
of Internet advertising, since the
consumer must frequently go through
multiple pages or screens and
sometimes even provide personal
information before getting to the page
where the purchase is made, a consumer
checking prices for purposes of
comparison might well stop short of
finding the final price; maintaining the
status quo would best serve the interests
of consumers without unduly burdening
advertisers or hampering the
Department’s enforcement efforts;
codifying the exceptions to § 399.84
could significantly hamper enforcement
by limiting what might be considered
deceptive or unfair; Option II would
burden advertisers and could increase
both the complexity of advertisements
and consumer confusion.
Withdrawal
Having duly considered all
comments, we have concluded that the
public interest will best be served by
our maintaining the status quo—i.e.,
keeping § 399.84 as it is and allowing
the Enforcement Office to exercise its
prosecutorial discretion to permit
exceptions to the rule as circumstances
may warrant (Option I B). We are
therefore withdrawing the Notice of
Proposed Rulemaking.
We find the reasons for maintaining
the status quo to be most compelling. As
enforced, § 399.84 protects consumers,
facilitates price comparison, fosters fare
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competition, and affords sellers an
appropriate degree of freedom to
innovate. We have reviewed the Federal
Trade Commission’s written policies on
pricing activities, including its
guidelines for activities on the Internet,
and have concluded that our
enforcement policy produces
approximately the same balance
between consumers’ and sellers’ needs
as that which would result if air carriers
were subject to the Commission’s
jurisdiction. It would therefore be poor
public policy to weaken or abolish our
rule only to have to work our way back
to the present equilibrium, case by slow
and costly case, via enforcement under
section 41712. Moreover, given the
Enforcement Office’s limited resources,
to rely solely on section 41712 for
effective fare-advertising enforcement
would be unrealistic.
The supporters of Options III A and
IV (which, we agree, are functionally
equivalent) have not shown compelling
reasons for eliminating a rule that has
worked well for over 20 years. The
argument that sellers in other industries
with high taxes and governmentimposed fees, such as hotels and rentalcar agencies, are not required by Federal
regulation to disclose these amounts to
the consumer before a sale is made
ignores the fact that both the Federal
Trade Commission and the States may
regulate advertising in these other
industries. In fact, as the Council of
Better Business Bureaus points out, the
Commission has set standards for price
advertising similar in kind to our rule
and enforcement policy but by means
other than adopting regulations. The
Commission’s Web site offers extensive
advertising guidance to businesses; see
https://www.ftc.gov/bcp/guides/
guides.htm. The Council also points out
that advertisers in industries other than
air transportation face a host of state
statutes and regulations. It reports that
in 1989, the National Association of
Attorneys General adopted enforcement
guidelines regarding the application of
these laws to car-rental companies,
including the following:
Any surcharge or fee that consumers must
generally pay at any location in order to
obtain or operate a rental vehicle must be
included in the total advertised price of the
rental.
The Council suggests that this
guideline may account for the trend we
have observed among rental-car Web
sites, noted in the NPRM, ‘‘to give total
prices for rental cars when giving
quotes,’’ 70 FR at 73964.
Those carriers that assert that under
the status quo they are barred from
innovating in their fare offerings and
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Federal Register / Vol. 71, No. 184 / Friday, September 22, 2006 / Proposed Rules
advertising neglected to provide any
example of putative innovations. The
argument that the regulation as enforced
imposes costs and practical difficulties
that outweigh the benefits of detailed
tax disclosure ignores the fact that the
policy does not require that
government-imposed fees be listed
separately from the fare but merely
permits this. The argument that
enforcement action under section 41712
alone would not be any more
cumbersome than it is now, since the
Department must already prove
violations on a case-by-case basis,
ignores the considerable difference
between having to prove only that
conduct is prohibited by § 399.84, as
interpreted, and having to prove that
conduct has violated section 41712,
which requires a showing of actual or
likely consumer harm. With § 399.84 in
place, any act that it prohibits is a per
se violation of section 41712. The
argument that consumers know that
advertised prices do not include taxes
ignores the vast difference between the
sales tax applicable to most goods and
services and the much higher taxes and
fees—both absolutely and as a
percentage of the base price—applicable
to airfares. Aer Lingus does not explain
why it believes that listings on carriers’
Web sites should not be considered
advertisements, nor does it specify how
it believes Internet travel agencies’ fare
displays should be treated.
The supporters of Option III B have
also not persuaded us to dilute § 399.84.
We agree with the Council of Better
Business Bureaus that sellers could
advertise deceptively under this option,
for example, by falsely implying that a
carrier’s own surcharges were
government-imposed or by failing to
meet the Federal Trade Commission’s
standards for prominence, readability,
and clarity. As in the case of Options III
A and IV, moreover, enforcement would
be far more burdensome than under the
status quo.
Similarly, the overwhelming support
among individuals for enforcing
§ 399.84 as written notwithstanding, the
comments fail to establish a rationale for
undoing over 20 years of permitting
exceptions to the rule’s strict terms as a
matter of enforcement policy. Strict
enforcement of § 399.84 would still
create marketing difficulties for sellers
without necessarily making prices more
transparent to consumers. Option II’s
strong support from consumers does,
however, serve to fortify the case against
eliminating or diluting the rule and
enforcement policy.
We are maintaining the status quo and
withdrawing the NPRM rather than
codifying the current exceptions to
VerDate Aug<31>2005
18:17 Sep 21, 2006
Jkt 208001
§ 399.84 allowed by the Enforcement
Office. We do not think that codification
is necessary to make the enforcement
policy transparent and available. As we
observed in the NPRM, sellers and
lawyers practicing in this industry are
already familiar with the policy and
both consumers and newcomers to the
industry can find the details of the
policy on the Department’s Web site at
https://airconsumer.ost.dot.gov/rules/
guidance.htm. 70 FR at 73963. As we
also observed in the NPRM, given that
enforcement is by nature discretionary,
by not codifying the exceptions to
§ 399.84, we are retaining the flexibility
within the Enforcement Office to
continue refining its enforcement policy
without the delays and costs that
rulemaking would entail, id.
Two clarifications are in order. First,
several commenters argue for leeway to
lump all of the government fees and
charges that may be broken out from the
fare together as one sum rather than
being required to list them individually.
In practice, except for ad valorem taxes
and the September 11th Security Fee,
which under the Department of
Homeland Security’s regulations must
be disclosed separately, the
Enforcement Office already allows this.
Second, several commenters argue that
the requirements for disclosure of
government-imposed charges in
billboard, television, and radio
advertisements should be dropped
because as a practical matter these
disclosures are invariably unintelligible.
The fact remains, however, that failure
to disclose these charges effectively
renders an advertisement deceptive.
Sellers always have the option of
including these charges in the fares
advertised (using a range of prices or
using the word ‘‘from’’ with the
minimum price if need be).
Accordingly, for the reasons set forth
above, we are withdrawing the NPRM.
Issued this day of September 18, 2006, at
Washington, DC, under authority delegated
by 49 CFR 1.56a.
Michael W. Reynolds,
Acting Assistant Secretary for Aviation and
International Affairs.
[FR Doc. 06–8041 Filed 9–21–06; 8:45 am]
BILLING CODE 4910–9X–P
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Frm 00049
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ENVIRONMENTAL PROTECTION
AGENCY
40 CFR Part 52
[EPA–R08–OAR–2006–0210; FRL–8220–6]
Approval and Promulgation of State
Implementation Plans; Utah; Revised
Definitions of Volatile Organic
Compounds and Clearing Index;
Proposed Rule
Environmental Protection
Agency (EPA).
ACTION: Proposed rule.
AGENCY:
SUMMARY: EPA is proposing to approve
State Implementation Plan (SIP)
revisions submitted by the State of Utah
on November 11 and November 23,
2005. The revisions are to the Utah
Administrative Code (UAC) rule R307–
101–2 and (1) incorporate by reference
the Federal definition of ‘‘Volatile
Organic Compounds’’ (VOC), and (2)
update the definition of ‘‘Clearing
Index’’. The intended effect of this
action is to make federally enforceable
those provisions that EPA is approving.
This action is being taken under section
110 of the Clean Air Act.
In the ‘‘Rules and Regulations’’
section of this Federal Register, EPA is
approving the State’s SIP revisions as a
direct final rule without prior proposal
because the Agency views this as
noncontroversial SIP revisions and
anticipates no adverse comments. A
detailed rationale for the approval is set
forth in the preamble to the direct final
rule. If EPA receives no adverse
comments, EPA will not take further
action on this proposed rule. If EPA
receives adverse comments, EPA will
withdraw the direct final rule and it will
not take effect. EPA will address all
public comments in a subsequent final
rule based on this proposed rule. EPA
will not institute a second comment
period on this action. Any parties
interested in commenting must do so at
this time. Please note that if EPA
receives adverse comment on an
amendment, paragraph, or section of
this rule and if that provision may be
severed from the remainder of the rule,
EPA may adopt as final those provisions
of the rule that are not the subject of an
adverse comment.
DATES: Written comments must be
received on or before October 23, 2006.
ADDRESSES: Submit your comments,
identified by Docket ID No. EPA–R08–
OAR–2006–0210, by one of the
following methods:
• https://www.regulations.gov. Follow
the on-line instructions for submitting
comments.
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Agencies
[Federal Register Volume 71, Number 184 (Friday, September 22, 2006)]
[Proposed Rules]
[Pages 55398-55402]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 06-8041]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Office of the Secretary
14 CFR Part 399
[Docket No. OST-2005-23194]
RIN 2105-AD56
Price Advertising
AGENCY: Office of the Secretary (OST), U.S. Department of
Transportation (DOT).
ACTION: Withdrawal of Notice of Proposed Rulemaking.
-----------------------------------------------------------------------
SUMMARY: This document withdraws the Notice of Proposed Rulemaking
(NPRM) that sought comments on whether and, if so, how the Department
should amend 14 CFR 399.84, its air-transportation price-advertising
rule. As a matter of enforcement policy, the Department has long
allowed limited exceptions to the strict terms of the rule. The NPRM
called for comments on several options: Maintain the current practice
with or without codifying all of its elements in the rule, enforce the
rule as written, revise the rule to eliminate most or all requirements
for airfare advertisements but to specify that consumers must be told
the total price before any purchase is made, or eliminate the rule
altogether. The Department has decided based on the comments that the
public interest will best be served by maintaining the status quo.
ADDRESSES: You can get a copy of this document from the DOT public
docket through the Internet at https://dms.dot.gov, docket number OST-
20005-23194 (click ``search,'' type just the last five digits, and
click ``search'' again). If you do not have access to the Internet, you
can get a copy of this document by United States mail from the Docket
Management System, U.S. Department of Transportation, Room PL-401, 400
Seventh Street, SW., Washington, DC 20590. Specify Docket OST-2005-
23194 and request a copy of the ``Withdrawal of Proposed Rulemaking.''
You can review the public docket in person in the Docket office between
9 a.m. and 5 p.m., Monday through Friday, except Federal holidays. The
Docket office is on the plaza level of the Department of
Transportation. Finally, you can also get a copy of this document from
the Federal Register Web site at https://www.gpo.gov.
FOR FURTHER INFORMATION CONTACT: Betsy L. Wolf, Senior Trial Attorney,
Office of the Assistant General Counsel for Aviation Enforcement and
Proceedings (C-70), U.S. Department of Transportation, 400 Seventh St.
SW., Room 4116, Washington, DC 20590, tel: (202) 366-9342, fax: (202)
366-7152, e-mail: Betsy.Wolf@DOT.GOV.
SUPPLEMENTARY INFORMATION:
Background
The Current Rule and Enforcement Policy
The Department's price-advertising rule for air transportation, 14
CFR 399.84 (adopted December 20, 1984), states that any advertisement
of passenger air transportation which states a price that is not the
entire price the consumer must pay is an unfair and deceptive practice
in violation of 49 U.S.C. 41712. Section 41712 empowers the Department
to ban unfair and deceptive practices and unfair methods of competition
in air transportation and its sale. Congress modeled section 41712 on
section 5 of the Federal Trade Commission (``FTC'') Act, 15 U.S.C. 45.
The FTC Act, however, by its own terms, cannot be enforced against air
carriers. Moreover, as the States are preempted from regulating price
advertising by air carriers, 49 U.S.C. 41713, see Morales v. Trans
World Airline, 504 U.S. 374, 112 S.Ct. 2031, 119 L.Ed.2d 157 (1992),
only this Department can adopt consumer-protection regulations in this
area.
As a matter of enforcement discretion, the Office of Aviation
Enforcement and Proceedings (``Enforcement Office''), has long allowed
the following exceptions to the requirement that any advertised fare
represent the consumer's total cost:
Government-imposed taxes and fees that the carrier
collects on a per-passenger basis may be excluded from the advertised
fare, provided that they are not ad valorem, and provided that the
advertisement shows the existence and amount of these charges clearly
so that consumers can easily determine the total fare.
If multiple destinations are advertised and not all entail
the same government-imposed charges, the advertisement may state a
maximum fee, a fee for each destination, or a range of fees. The word
``approximately'' or a range of amounts may be used to account for
minor fluctuations in currency exchange.
Advertising ``two-for-one'' fares where the fare that must
be bought is higher than the carrier's other fares in the same market
is deceptive unless this fact is prominently and clearly disclosed.
Advertisements of each-way fares that are available only
when bought for round-trip travel must disclose the
[[Page 55399]]
round-trip purchase requirement clearly and conspicuously.
In Internet fare advertisements (including banner, pop-up,
and e-mail advertisements in addition to Web sites), the per-person
government charges that may be listed separately may be disclosed by a
prominent hyperlink, proximate to the listed fare, that takes the
viewer to a display showing the nature and amount of these charges.
In advertisements of ``free'' air transportation in
conjunction with the purchase of one or more other tickets, the
restrictions, fees, and other conditions that apply to the ``free''
transportation must be disclosed prominently and close to the offer, at
a minimum through an asterisk or other symbol directing the reader's
attention to the information elsewhere in the advertisement. This
requirement applies to advertisements in all media: The internet,
billboards, print media, television, and radio. The information must
appear in easily-readable print (except, of course, in the case of
radio announcements).
Advertisements of fares that are higher if purchased by
telephone or in person than over the Internet must prominently disclose
that these fares are only available over the Internet. The
advertisements must also disclose that tickets cost more than the
advertised price if purchased by telephone or in person, and they may
disclose the price increment. If the advertisements state a price
differential, they may not characterize this amount as a ``service
fee.''
In any billboard advertisement that breaks out taxes and
fees, a sum of these must be legible to drivers passing the billboard
at the posted speed limit.
In television advertisements, the sum of any taxes and
fees that are broken out must be disclosed, either on screen or
audially.
Radio advertisements must include the sum of any taxes and
fees that are broken out.
The Enforcement Office has consistently declined to broaden these
exceptions to allow carriers to break out any of their own cost
elements, such as fuel surcharges, insurance surcharges, or service
fees, from the fare.
The Notice of Proposed Rulemaking
On December 14, 2005, following an informal request by the Air
Transport Association that separate listing of fuel surcharges be
permitted because of its air-carrier members' unprecedentedly high fuel
costs, the Department issued a Notice of Proposed Rulemaking for the
purpose of reexamining its longtime policy on price advertising (No.
OST-2005-23194, RIN 2105-AD56, Price Advertising, 70 FR 73960 (December
14, 2005) (``NPRM'')).
The NPRM called for comments on four options:
Option I A: Amend Sec. 399.84 to codify the Enforcement Office's
long-standing policy.
Option I B: Leave Sec. 399.84 as written but continue the
enforcement policy.
Option II: Change the long-standing enforcement policy to
discontinue exceptions to the strict terms of Sec. 399.84.
Option III A: Amend Sec. 399.84 to require simply that the total
price of air transportation be disclosed before the consumer makes the
purchase; pursue enforcement action under section 41712 when separate
listing of cost elements is unfair or deceptive.
Option III B: Amend Sec. 399.84 to require both that the total
price of air transportation be disclosed before the consumer makes the
purchase and that price advertisements set forth all elements of the
fare so that consumers can add them together to determine the total
price; pursue enforcement action under section 41712 when separate
listing of cost elements is unfair or deceptive.
Option IV: Rescind Sec. 399.84; pursue enforcement action under
section 41712 when separate listing of cost elements is unfair or
deceptive.
Comments
Tally of Comments by Group of Commenters
The Department received well over 700 responsive comments on the
NPRM, nearly all from individuals who are not travel professionals. The
exceptions include 22 air carriers and tour operators, three travel
agent associations, the National Association of Attorneys General, an
individual who is a travel professional, and the Council of Better
Business Bureaus.
Of the approximately 700 individuals who commented on the NPRM,
nearly 500 favor Option II. Over 120 favor Option I, with only three
specifying a preference for Option I A, and nearly 100 others deem
either Option I or Option II to be acceptable, although most prefer the
latter. Options III A and III B drew support from two and three
individuals, respectively. No individual supports Option IV.
Of the 22 air carriers and tour operators that filed comments, 11
support Option I, with four (Air Pacific, Ltd., Apple Vacations, USA
3000, and Qantas Airways Ltd.) favoring Option I A, five (Alaska
Airlines, Inc., Southwest Airlines Co., Singapore Airlines Ltd., Air
New Zealand Ltd., and Midwest Airlines, Inc.) favoring Option I B, and
two (Jet Blue Airways Corporation and Olympic Airways S.A.) expressing
no preference. None of these commenters supports Option II. Option III
drew support from four, split evenly between Option III A (Northwest
Airlines, Inc., and Continental Airlines, Inc.) and Option III B
(Cathay Pacific Airways Ltd. and Air Tahiti Nui). Option IV, too, drew
support from four (Delta Air Lines, Inc., American Airlines, Inc.,
United Air Lines, Inc., and Deutsche Lufthansa AG). The other three
(British Airways PLC, Aer Lingus Limited, and US Airways Group, Inc.,
which represents US Airways, Inc., America West Airlines, Inc., PSA
Airlines, Inc., and Piedmont Airlines, Inc.) suggest hybrid approaches.
As for the remaining commenters, two (the American Society of
Travel Agents, Inc., and the Interactive Travel Services Association,
which represents several major Internet travel agencies) support Option
I A, one (the Council of Better Business Bureaus) supports Option I B,
and three (the United States Travel Agent Registry, Edward Hasbrouck,
and the National Association of Attorneys General) support Option II.
Summary of Comments by Group of Commenters
The individuals who favor Option I make the following arguments:
There is value in knowing how much of what one pays for air
transportation is going to the carrier and how much to government
entities; airfares are confusing enough as is, and weakening or
removing the rule might well harm consumers by permitting the
advertisement of fares that are divorced from reality; carriers should
not have to include government-imposed fees in their advertised fares
since they have no control over them; conversely, because cost elements
such as fuel surcharges are susceptible to the carriers' control, when
these amounts must be included in advertised airfares, the carriers
have a greater incentive to negotiate for lower costs in order to stay
competitive; if consumers do not learn the full price of a ticket until
the end of the purchase process, they will be unwilling or even unable
to spend the time required to compare fares and will thus end up paying
too much for air travel.
The individuals who favor Option II make the following arguments:
Under the current regime, fare advertisements are confusing and
deceptive to the point of amounting to ``bait and switch'' tactics;
enforcing the rule as written would maximize the transparency of
[[Page 55400]]
prices, the ease of comparing fares, and the efficiency of the market;
weakening or removing the rule could encourage carriers to pad fares
with additional surcharges and fees, thereby increasing confusion and
deception and frustrating competition; consumers expect cost elements
such as fuel to be included in the price of a ticket; the Department
could not protect consumers' interests via case-by-case enforcement
under section 41712 (i.e., without Sec. 399.84) absent, in the words
of one commenter, ``an exponential increase in funds, and in staff
hiring authority, for the Enforcement Office.''
Of the five individuals who favor Option III, the two who favor
Option III A did not say why. One of the three who favor Option III B
reasons that this approach strikes the best balance between the need
for regulations to protect consumers (who can and should be expected to
read advertisements carefully) and the need to avoid infringing on
sellers' right to use marketing innovations.
The air carriers and tour operators that favor Option I make the
following arguments: Requiring advertised fares to include all costs
over which carriers have control but allowing government-imposed
charges to be listed separately promotes direct competition on fares;
this approach is consistent with the laws of other countries, which
makes compliance easier for carriers; this approach has worked well for
both consumers and sellers; Option II would create marketing
difficulties; Option III B would frustrate true fare competition and
make it harder for consumers to calculate the total fare, as would
Options III A and IV to an even greater extent; this problem is
exacerbated by the inability of the States or the FTC to regulate
advertising by air carriers and the Department's lack of resources to
monitor carriers' advertisements closely and mount individual
challenges whenever carrier-imposed surcharges might appear to run
afoul of section 41712. Some of these commenters seek permission to
lump government-imposed charges together as one sum. Those that support
Option I A argue that having a rule that is not enforced as written is
not consistent with principles of good government. Those that support
Option I B argue that the policy is already well known to industry
practitioners, that keeping it uncodified will allow the Department to
address evolving practices as quickly as possible, and that codifying
it could retard legitimate marketing developments that exploit evolving
technologies.
The carriers that favor Option III A make the following arguments:
Once the consumer knows the total price of an itinerary, he or she has
all the information necessary for deciding whether to buy or not and
for comparing that price with others, and beyond this sellers should be
free to configure their advertisements as they see fit; the prospect of
enforcement action under section 41712 will deter bait-and-switch
tactics; Sec. 399.84 burdens sellers of air transportation unduly, as
sellers in other industries with high taxes and government-imposed fees
(e.g., hotels and rental-car agencies) are not required to disclose
these amounts to the consumer before the sale is made.
The carriers that favor Option III B argue that it strikes the
appropriate balance between carriers' wanting maximum flexibility to
respond to market forces and consumers' wanting to obtain adequate fare
information efficiently.
The carriers that favor Option IV make the following arguments: As
a matter of principle, a price-advertising regulation is inappropriate
for a deregulated air-transportation industry; Sec. 399.84 and the
enforcement policy bar some types of price advertising that are not
deceptive and should thus be permitted; the status quo bars carriers
from innovation in their fare offerings; the regulation as enforced
imposes costs and practical difficulties that outweigh any benefits
that detailed tax disclosure might provide; ``bait and switch'' and
other modes of deceptive advertising are not likely to follow a removal
of the rule because such tactics are contrary to the carriers' best
interests, and in any event the Department can contain abusive
practices through enforcement action; enforcement action will not
become more cumbersome, as the Department must already prove violations
on a case-by-case basis; Options III A and IV are functionally
identical, as it would be illegal to consummate a sale without first
disclosing the full price; the Department essentially rejected Option
II over 20 years ago, and nothing in the NPRM suggests that its
rationale for doing so has become any less valid; consumers know that
advertised prices do not include taxes.
Of the carriers that suggest hybrid approaches, British Airways
supports a hybrid of Options I and III, arguing as follows in support
of its position: The rise of the Internet has increased consumer
sophistication to the point of rendering Sec. 399.84 and the
enforcement policy obsolete; some regulation nevertheless remains
appropriate due to consumers' long-time expectations, since the
existence of a rule curbs even marginal abuses and since uniform
standards are superior to the multiplicity of rules that state and
local intervention might foster; the Department should therefore
require that consumers be informed of all elements of the total price
early in the booking process but not specifically on the first screen
that states a fare component, and it should drop both the requirements
for hyperlinks in banner and popup advertisements and the detailed
requirements for television and radio advertisements, as these are not
effective.
Aer Lingus argues for an end to treating fare displays on carriers'
Web sites as fare advertising, leaving only paid fare advertising in
conventional advertising media subject to the rule as currently
enforced. At most, it contends, carriers' Web sites should be subject
to the equivalent of Option III A.
US Airways Group favors what it calls a modified version of Option
III B but is actually closer to Option I A: Continuing the ban on
separate listing of carrier-imposed surcharges, permitting carriers to
advertise all government-imposed taxes, fees, and surcharges as a
single amount or a single range of amounts, and ending the requirement
of detailed disclosures in media that by nature are fleeting (such as
radio, billboards, jumbo-trons, and movie screens), as in practice
these disclosures are unintelligible.
The remaining commenters include three travel agent associations,
one travel professional, the National Association of Attorneys General,
and the Council of Better Business Bureaus. The two travel agent
associations that support Option I A make the following arguments: The
status quo works; developments in electronic communication have not
eliminated the dangers of misleading and deceptive advertisements;
weakening or eliminating the rule would invite abuse and chaos or, at
the other extreme, inconsistent regulation by the FTC and one or more
States; codifying the enforcement policy will ensure that sellers and
consumers alike know what to expect; future changes to the policy
should be made via notice-and-comment rulemaking procedures, and
enforcement action should only be taken based on changes adopted in
this manner; Option II would impose substantial burdens on sellers;
Options III A and IV would invite deceptive advertisements, and even
Option III B would make it harder for consumers to compare fares.
The third travel agent association, the travel professional, and
the National Association of Attorneys General make
[[Page 55401]]
the following arguments in support of Option II: Under the status quo,
consumers are all too frequently misled as to the total cost of air
transportation; most Internet sites do not disclose the total price
until the end of the process, making fare comparison difficult for both
consumers and travel agents; travel agents bear the costly burden of
explaining to frustrated consumers why the actual fare is higher than
the fare advertised, which would not be the case if Sec. 399.84 were
enforced as written; Options III and IV would exacerbate this burden;
even sophisticated travelers complain that fare advertisements mislead
them; the harm to consumers from the Department's enforcement policy is
increasing as government-imposed charges increase; in principle, the
availability of information on the Internet should not lessen the level
of protection that consumers receive; Option II would not harm
competition among air carriers, as the same government-imposed charges
apply to all of them; consumers do not benefit from the omission of
government-imposed charges from advertised fares, and in any event,
sellers would be free under Option II to disclose them in addition to
the total price; Options III and IV should not be adopted because
consumers expect advertised fares to include all of the carrier's cost
elements; case-by-case enforcement under section 41712 alone would be
significantly more costly and time-consuming than enforcement action
for violation of Sec. 399.84. Additionally, the National Association
of Attorneys General says that were its members not preempted from
enforcing their States' consumer-protection laws against air carriers,
they would be enforcing a standard equivalent to Option II, as they
have done in other industries.
The Council of Better Business Bureaus is the umbrella organization
for 130 local Better Business Bureaus in North America and also numbers
some 250 U.S.-based corporations among its members. The Council states
that its members attempt to ``foster an ethical marketplace that is
fair to both consumers and businesses.'' It favors Option I B and makes
the following arguments in support of its position: The enforcement
policy has worked well for 20 years, protecting consumers from
deceptive advertising and promoting price competition; Options III A
and IV, which, since the full price must always be disclosed before a
purchase is transacted, are functionally equivalent, would invite
``come-on'' ads that grossly understate fares and deceive consumers and
garner the advertisers an unfair advantage over their competitors; the
Federal Trade Commission considers a representation, omission, or
practice concerning a price claim to be deceptive if it is misleading
to reasonable consumers under the circumstances, but the Commission is
barred from regulating advertising by air carriers, as are the States;
the competitive marketplace determines fares, not how they are
advertised, and competition requires the free flow of information
honestly disclosed by competitors; allowing carriers to advertise fares
that exclude some of their own costs would make it harder for carriers
with lower costs to compete and for reasonable consumers to compare
fare offerings; nothing has changed since the adoption of Sec. 399.84
to make omission of airline-imposed charges and concealment of
government-imposed charges less deceptive; Option III B would allow the
advertisement of unrealistically low fares that deceive consumers; as a
practical matter, weakening or eliminating Sec. 399.84 would leave
consumers worse off than if the rule had never been adopted, because
the change would be seen as an invitation to do what has long been
barred; in the case of Internet advertising, since the consumer must
frequently go through multiple pages or screens and sometimes even
provide personal information before getting to the page where the
purchase is made, a consumer checking prices for purposes of comparison
might well stop short of finding the final price; maintaining the
status quo would best serve the interests of consumers without unduly
burdening advertisers or hampering the Department's enforcement
efforts; codifying the exceptions to Sec. 399.84 could significantly
hamper enforcement by limiting what might be considered deceptive or
unfair; Option II would burden advertisers and could increase both the
complexity of advertisements and consumer confusion.
Withdrawal
Having duly considered all comments, we have concluded that the
public interest will best be served by our maintaining the status quo--
i.e., keeping Sec. 399.84 as it is and allowing the Enforcement Office
to exercise its prosecutorial discretion to permit exceptions to the
rule as circumstances may warrant (Option I B). We are therefore
withdrawing the Notice of Proposed Rulemaking.
We find the reasons for maintaining the status quo to be most
compelling. As enforced, Sec. 399.84 protects consumers, facilitates
price comparison, fosters fare competition, and affords sellers an
appropriate degree of freedom to innovate. We have reviewed the Federal
Trade Commission's written policies on pricing activities, including
its guidelines for activities on the Internet, and have concluded that
our enforcement policy produces approximately the same balance between
consumers' and sellers' needs as that which would result if air
carriers were subject to the Commission's jurisdiction. It would
therefore be poor public policy to weaken or abolish our rule only to
have to work our way back to the present equilibrium, case by slow and
costly case, via enforcement under section 41712. Moreover, given the
Enforcement Office's limited resources, to rely solely on section 41712
for effective fare-advertising enforcement would be unrealistic.
The supporters of Options III A and IV (which, we agree, are
functionally equivalent) have not shown compelling reasons for
eliminating a rule that has worked well for over 20 years. The argument
that sellers in other industries with high taxes and government-imposed
fees, such as hotels and rental-car agencies, are not required by
Federal regulation to disclose these amounts to the consumer before a
sale is made ignores the fact that both the Federal Trade Commission
and the States may regulate advertising in these other industries. In
fact, as the Council of Better Business Bureaus points out, the
Commission has set standards for price advertising similar in kind to
our rule and enforcement policy but by means other than adopting
regulations. The Commission's Web site offers extensive advertising
guidance to businesses; see https://www.ftc.gov/bcp/guides/guides.htm.
The Council also points out that advertisers in industries other than
air transportation face a host of state statutes and regulations. It
reports that in 1989, the National Association of Attorneys General
adopted enforcement guidelines regarding the application of these laws
to car-rental companies, including the following:
Any surcharge or fee that consumers must generally pay at any
location in order to obtain or operate a rental vehicle must be
included in the total advertised price of the rental.
The Council suggests that this guideline may account for the trend
we have observed among rental-car Web sites, noted in the NPRM, ``to
give total prices for rental cars when giving quotes,'' 70 FR at 73964.
Those carriers that assert that under the status quo they are
barred from innovating in their fare offerings and
[[Page 55402]]
advertising neglected to provide any example of putative innovations.
The argument that the regulation as enforced imposes costs and
practical difficulties that outweigh the benefits of detailed tax
disclosure ignores the fact that the policy does not require that
government-imposed fees be listed separately from the fare but merely
permits this. The argument that enforcement action under section 41712
alone would not be any more cumbersome than it is now, since the
Department must already prove violations on a case-by-case basis,
ignores the considerable difference between having to prove only that
conduct is prohibited by Sec. 399.84, as interpreted, and having to
prove that conduct has violated section 41712, which requires a showing
of actual or likely consumer harm. With Sec. 399.84 in place, any act
that it prohibits is a per se violation of section 41712. The argument
that consumers know that advertised prices do not include taxes ignores
the vast difference between the sales tax applicable to most goods and
services and the much higher taxes and fees--both absolutely and as a
percentage of the base price--applicable to airfares. Aer Lingus does
not explain why it believes that listings on carriers' Web sites should
not be considered advertisements, nor does it specify how it believes
Internet travel agencies' fare displays should be treated.
The supporters of Option III B have also not persuaded us to dilute
Sec. 399.84. We agree with the Council of Better Business Bureaus that
sellers could advertise deceptively under this option, for example, by
falsely implying that a carrier's own surcharges were government-
imposed or by failing to meet the Federal Trade Commission's standards
for prominence, readability, and clarity. As in the case of Options III
A and IV, moreover, enforcement would be far more burdensome than under
the status quo.
Similarly, the overwhelming support among individuals for enforcing
Sec. 399.84 as written notwithstanding, the comments fail to establish
a rationale for undoing over 20 years of permitting exceptions to the
rule's strict terms as a matter of enforcement policy. Strict
enforcement of Sec. 399.84 would still create marketing difficulties
for sellers without necessarily making prices more transparent to
consumers. Option II's strong support from consumers does, however,
serve to fortify the case against eliminating or diluting the rule and
enforcement policy.
We are maintaining the status quo and withdrawing the NPRM rather
than codifying the current exceptions to Sec. 399.84 allowed by the
Enforcement Office. We do not think that codification is necessary to
make the enforcement policy transparent and available. As we observed
in the NPRM, sellers and lawyers practicing in this industry are
already familiar with the policy and both consumers and newcomers to
the industry can find the details of the policy on the Department's Web
site at https://airconsumer.ost.dot.gov/rules/guidance.htm. 70 FR at
73963. As we also observed in the NPRM, given that enforcement is by
nature discretionary, by not codifying the exceptions to Sec. 399.84,
we are retaining the flexibility within the Enforcement Office to
continue refining its enforcement policy without the delays and costs
that rulemaking would entail, id.
Two clarifications are in order. First, several commenters argue
for leeway to lump all of the government fees and charges that may be
broken out from the fare together as one sum rather than being required
to list them individually. In practice, except for ad valorem taxes and
the September 11th Security Fee, which under the Department of Homeland
Security's regulations must be disclosed separately, the Enforcement
Office already allows this. Second, several commenters argue that the
requirements for disclosure of government-imposed charges in billboard,
television, and radio advertisements should be dropped because as a
practical matter these disclosures are invariably unintelligible. The
fact remains, however, that failure to disclose these charges
effectively renders an advertisement deceptive. Sellers always have the
option of including these charges in the fares advertised (using a
range of prices or using the word ``from'' with the minimum price if
need be).
Accordingly, for the reasons set forth above, we are withdrawing
the NPRM.
Issued this day of September 18, 2006, at Washington, DC, under
authority delegated by 49 CFR 1.56a.
Michael W. Reynolds,
Acting Assistant Secretary for Aviation and International Affairs.
[FR Doc. 06-8041 Filed 9-21-06; 8:45 am]
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