Electronic Verification System (eVS) for Parcel Select Mailings, 38966-38978 [06-6021]
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Federal Register / Vol. 71, No. 131 / Monday, July 10, 2006 / Rules and Regulations
POSTAL SERVICE
39 CFR Part 111
Electronic Verification System (eVS)
for Parcel Select Mailings
United States Postal Service.
Final rule.
AGENCY:
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ACTION:
SUMMARY: This final rule sets forth the
standards that will be adopted by the
Postal ServiceTM to implement the
electronic data and automated processes
of the Electronic Verification System
(eVS) for permit imprint Parcel Select
manifest mailings and eliminate current
paper-driven and manual processes
used for such mailings. This required
change will also extend to Standard
Mail machinable parcels and parcels
from other Package Services subclasses
(Bound Printed Matter, Library Mail, or
Media Mail) that are authorized to be
commingled with permit imprint Parcel
Select parcels.
DATES: Effective Date: This final rule
takes effect August 1, 2007.
FOR FURTHER INFORMATION CONTACT: John
F. Gullo, Manager, Business Mailer
Support, via e-mail at
john.f.gullo@usps.gov or by telephone at
(202) 268–8057; or Neil Berger, Program
Manager, Business Mailer Support, via
e-mail at neil.h.berger@usps.gov or by
telephone at (202) 268–7267.
SUPPLEMENTARY INFORMATION: On
November 7, 2005, the Postal Service
published a proposed rule in the
Federal Register (70 FR 67399–67405),
soliciting comments from mailers and
parcel shippers on requiring the use of
the Electronic Verification System (eVS)
for all permit imprint Parcel Select
mailings, including those containing
authorized commingled Standard Mail
machinable parcels and parcels from the
other subclasses of Package Services
(Bound Printed Matter, Media Mail, and
Library Mail).
The Postal Service received comments
from two individual parcel shippers,
one parcel trade association
representing parcel mailers and
shippers, and one organization
representing the full range of mailers
and shippers preparing letters, flats, or
parcels. Responses to the comments
from these shippers and organizations
appear in section A, Public Comments
and Postal Service Responses.
Detailed information about eVS
appears in section B, eVS Background
and Overview. Implementing Domestic
Mail Manual mailing standards appear
after section B. In those standards, the
term mailer also implies shipper or
parcel consolidator who provides a
variety of parcel mailing services.
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Section A. Public Comments and Postal
Service Responses
The public comments received from
the two parcel shippers and two mailing
organizations can be grouped into the
following five areas of concern:
1. Label markings (barcodes and
indicia).
2. Postage adjustments and Postal
Service sampling.
3. Mailer and shipper quality control
responsibilities.
4. ‘‘Start-the-clock’’ confirmation at
time of induction.
5. Mandatory implementation and
scope of eVS.
1. Label Markings (Barcodes and
Indicia)
a. Barcode Size
Comment: Two commenters cited
potential problems with the size of the
UCC/EAN 128 format barcode required
for eVS—either the 30-character
concatenated barcode (which contains
the destination ZIP Code , also called
the postal routing code) or the 22character barcode (which does not
contain the destination ZIP Code)—
positioned on the mailing label as
described in Publication 205, Electronic
Verification System Technical Guide.
The commenters noted that the
surface area of the address side found
on some parcels, especially lightweight
machinable Standard Mail or Media
Mail parcels, is too small to
accommodate both the required barcode
and all other necessary addressing
information, postage indicia, and any
internal inventory barcodes or
processing codes. The size of standard
window envelopes also presents similar
problems. Some parcel mailers and
shippers affix window envelopes in
place of mailing labels to outgoing
parcels. These envelopes frequently
contain packing slips, statements of
account, or invoices. The delivery
address may be printed on a shipping
slip, statement of account, or invoice in
the envelope. Many of the window
envelopes used for these purposes
cannot completely display the barcode
types required for eVS along with the
required delivery address information.
These same commenters pointed out
that the smaller size parcels that could
be commingled with Parcel Select
mailings if authorized are frequently
machinable Standard Mail or Media
Mail parcels. As one of these
commenters mentioned, if these smaller
parcels cannot be included with eVS
Parcel Select mailings, the mailer or
shipper and the Postal Service incur
additional handling costs for separate
mailings with separate manifests.
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Response: The Postal Service
recognizes that most parcel mailers and
shippers use standard-size labels in
their automated production processes.
One of the most commonly used sizes
throughout the shipping industry
measures 4 inches wide by 61⁄4 inches
high, a size with sufficient space to
contain the barcode required for eVS,
addressing information, and postage
information in the permit imprint
indicia. For small parcels that cannot
accommodate this size mailing label on
the address side of the parcel, mailers
and shippers can decrease the size of
the label as long as all required postal
information is included. Mailers can use
smaller barcode formats for internal
information or place internal barcodes
on a different side of the parcel.
For mailers and shippers wanting to
use window envelopes on the outside of
parcels, large clear pouches are
available that can be affixed for holding
various types of packing slips that serve
as the mailing label with the delivery
address information and required
barcodes. These pouches, which come
in several standard sizes, are an
effective substitute for window
envelopes. The most common pouches
have clear plastic fronts and adhesive
backing on either opaque or clear plastic
backs.
In today’s automated processing
environment, the current size of the
barcode required for eVS, which is
based on the Delivery ConfirmationTM
barcode specifications, remains critical
to ensure accurate scanning across many
processing platforms and in multiple
delivery situations. Current testing and
certification used by the Postal Service
evolved from engineering studies of
barcode configurations and industry
standards. It should be noted that
barcodes used by other parcel carriers
tend to be the same size or longer and
taller than the concatenated barcode.
The longer concatenated barcode is
the preferred barcode because it
contains the delivery address ZIP Code,
serves as the basis for Confirmation
Services scanning information, and
promotes mail processing efficiencies
with automation equipment. Use of this
longer barcode with the ZIP Code also
allows the mailer or shipper to benefit
from the parcel barcode discount
without needing to print an additional
ZIP Code barcode (postal routing
barcode) elsewhere on the label.
Moreover, this barcode allows the use of
Delivery Confirmation for Parcel Select
and Priority Mail at no additional fee for
electronically manifested information.
The mailing industry and the Postal
Service determined together that the
UCC/EAN 128 barcode format was
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optimal for parcels and added this
barcode symbology as an option for
parcels as published on July 14, 1998,
in the Federal Register (63 FR 37947),
with an original mandatory use in 2004.
This barcode symbology was selected
for three major advantages:
• First, this format is one of the most
complete, alphanumeric, onedimensional symbologies currently
available. The use of three different
characters (A, B, and C) facilitates the
encoding of the full 128 ASCII character
set.
• Second, code 128 is one of the most
compact linear barcode symbologies
currently available. For example, the
Code 128 symbology length is much
shorter than Code 39. Character set C
enables numeric data to be represented
in a double density mode. Here, two
digits are presented by only one symbol
character saving valuable space. This
format allows concatenation to combine
multiple application identifiers (AIs).
• Third, code 128 symbols use two
independent self-checking features that
improve printing and scanning
reliability.
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b. Barcode Print Medium
Comment: One commenter mentioned
that inkjet printing, which can print
information at high speeds on mailing
labels and produce POSTNET barcodes
and related PLANET Codes and the 4state customer barcode, cannot print the
required UCC/EAN 128 barcodes. This
commenter believes that eVS should
allow an alternative barcode that can be
printed by inkjet printers at production
speeds.
Response: The Postal Service and the
parcel shipping industry worked
together to evaluate and agree on the
most widely used barcode technology in
the late 1990s, specifically for Delivery
Confirmation and parcel mail. Industry
standards for this barcode are specified
in the American National Standards
Institute (ANSI) X3.182–1990 Bar Code
Print Quality Guideline. Following these
standards ensures a consistently high
read rate for successful barcode
scanning at all stages in mail processing
and delivery.
Processing equipment used by the
parcel industry and the Postal Service
support the technology behind the
currently required parcel barcode. The
Postal Service in cooperation with the
parcel industry will continue to explore
new barcode technologies and printing
options as they become available to
respond to a wide range of mailer
operations.
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c. Unique Period for Barcode Use
Comment: Two commenters believed
that the current requirement that the
barcode required for eVS (which
contains the package identification
code) may not be reused for 12
consecutive months will limit the
flexibility of mailers and shippers to
assign tracking numbers. These
commenters stated that Postal Service
non-eVS manifesting rules require that
the package identification code remain
unique for no more than 90 days.
Response: The 90-day period
mentioned by the commenters refers to
the retention of the actual manifest
documents, not to the identification
numbers. That document retention
period applies to standard manifest
systems as well as eVS.
Manifesting rules in Postal Service
Publication 401, Guide to the Manifest
Mailing System, require only a unique
identification (ID) number—not
necessarily a package identification
code as used in eVS—within a given
mailing represented by the manifest. For
non-eVS manifests, the ID number,
whether a computer-generated number,
product number, or any other number,
may be reused for every mailing
represented by a separate manifest. In
the eVS environment, data for the
package identification codes, which are
required as specified in Postal Service
Publication 205, is electronically stored
for 12 months to support any mailer or
shipper claims filed for extra services
such as insurance or any research for
postage reconciliations.
As information, the 22-digit numeric
package identification code (PIC)
corresponding to the 22-character
barcode is composed of several required
elements, including an 8-digit number
called the Sequential Package Identifier.
The entire 22-digit PIC currently must
remain unique for 12 consecutive
months from the date of first use.
Because digits 0 through 9 may be used
in each of the eight positions of the
Sequential Package Identifier, a mailer
or shipper actually has a total of
100,000,000 unique combinations
available for one year just from that
identifier. An eVS mailer or shipper can
expand this number of unique
combinations by increasing the number
of nine-digit customer identification
numbers used.
In view of the comments from parcel
mailers and shippers and their need for
greater flexibility to meet various
business applications, the Postal Service
has begun studying how to change the
current requirements for unique PICs
from 12 months to 6 months. The
business rule on maintaining a unique
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PIC would still be set at the point when
the Postal Service receives the
electronic file.
Changes to the current 12-month
period will require systems
development and testing to ensure that
mailer and shipper business
requirements and Postal Service
operational needs are both met. The
Postal Service believes that it could
implement this change as early as June
1, 2007. As the Postal Service works on
developing its system requirements for
this change, it will continue working
with the mailing industry to ensure that
their various business needs are met.
d. Rate Marking
Comment: Two commenters believed
that the Postal Service should revise its
policy in regard to actual postage
payment and the corresponding rate
marking in the permit imprint indicia
for parcels mailed under eVS. These
commenters proposed the development
of a standard eVS marking for permit
imprint indicia that could be used on all
eVS parcels regardless of mail
classification. Establishing such an
indicia would eliminate postage
adjustments for ‘‘cross-over’’ parcels for
which the correct postage rate is paid
but the marking in the indicia is
incorrect because it still reflects the
original classification under which the
parcel was rated.
For example, a mailer may rate and
mark a parcel that weighs nearly 16
ounces as Standard Mail before handing
off the parcel to a parcel shipper or
consolidator. When the shipper or
consolidator handling the parcel weighs
the parcel, the actual weight is reported
at more than 1 pound, making the parcel
ineligible to be mailed at Standard Mail
rates. The consolidator manifests the
parcel at the appropriate Parcel Select
rate to pay the correct postage but does
not remark the parcel. If the parcel is
sampled by the Postal Service, one
commenter believed that it would result
in a penalty in the calculation of the
postage adjustment factor (as described
in section B).
Both commenters believed that the
emphasis in the eVS environment
should be on the correct payment of
postage. These commenters believed
that a general eVS marking would solve
this issue and provide parcel mailers
and shippers the necessary flexibility to
correct rate payments without the
burden of remarking the parcels.
Response: Use of the correct rate and
class markings on all mailpieces is the
only way to ensure that the Postal
Service can provide the appropriate
service for mailpieces. Equally
important, such markings also indicate
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content eligibility and provide
information needed for statistical
sampling done on all classes of mail to
develop costing data used in the
ratemaking process. In the case of the
commenter’s example about Standard
Mail and Parcel Select, the Postal
Service would like to point out that
there are not only differences in rates,
weight maximums, and available
destination entry facilities for Standard
Mail and Parcel Select as the commenter
mentions, but there are also differences
in how such mail is handled for service
standards, for forwarding or return, and
for eligibility for extra services.
The occasional need to change rate
markings on mailpieces already
prepared is not exclusive to parcel mail
handled by consolidators. Mailers or
mailing service providers preparing
letter-size mail may wish to change the
classification of advertising mail from
Standard Mail to First-Class Mail to
meet a tight deadline. In that case, the
mailer or mailing service provider
would need to obliterate and remark the
pieces as First-Class Mail or overlabel
the indicia with an indicia marked FirstClass Mail. In another case, mailers or
shippers handling order fulfillment may
need to change the classification of a
parcel from Parcel Select to Priority
Mail to expedite a late shipment to the
consumer ordering the merchandise.
The mailer or shipper would need to
decide at the time the label is printed to
avoid overlabeling. A parcel mailer or
shipper needing to reclassify a Standard
Mail parcel as a Parcel Select parcel
would need to take the same action and
remark the parcel or make the decision
at the point the label is produced.
Preparing and marking the Standard
Mail parcel weighing over the maximum
permitted weight as Parcel Select
resolves this problem. Postal Service
classification allows Standard Mail to be
reclassified easily as Parcel Post
because there are no minimum weight
restrictions on Parcel Post and the
content requirements are the same. As
mentioned previously, there are service
differences in handling and delivery
between the two classes. What the
commenter discusses is actually related
more to weight than to classification
and can be readily resolved by
remarking the piece and converting it to
Parcel Select. The Postal Service
continues to require all mailpieces to
bear the appropriate class and rate
markings in order to provide the service
requested by the mailer or shipper and
expected by the consumer.
The commenter asked for
confirmation on how the Postal Service
would rate the Standard Mail parcel in
his example. The Postal Service sampler
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would identify the piece as Standard
Mail from the class marking in the
permit imprint indicia and weigh the
piece. The sampling software would
then determine that the weight of the
sample exceeds the maximum weight
permitted for Standard Mail and prompt
the sampler to confirm that the correct
mail class had been selected. The
sample data would then be uploaded to
eVS with the parcel characteristics
collected by the sampler. The sample
data would be reconciled with the
manifest data prepared by the mailer or
shipper at the appropriate Parcel Select
rate.
2. Postage Adjustments and Postal
Service Sampling
a. Creation of Multiple Accounts
Comment: Two commenters requested
clarification about the ability to create
multiple eVS accounts per mailer or
shipper.
Response: An eVS mailer or shipper
may not use more than one permit
number for having postage payment
withdrawals made from a single
financial account. If an eVS mailer or
shipper wishes to use two or more
permit numbers, the mailer or shipper
must establish a separate financial
account with the Postal Service for each
permit number referenced in their
permit indicia.
Currently, eVS participants have
obtained multiple location-related
identification numbers from the Postal
Service, rather than setting up separate
profiles with separate debit accounts
and permit numbers. These eVS
participants have linked these multiple
identification numbers to the mailer ID
and permit number in order to handle
various client relationships and internal
accounting arrangements. This approach
has given these eVS mailers and
shippers the flexibility to identify
clients for billing as well as for handling
internal business within the mailer’s or
shipper’s operations such as
distribution centers or regional plants.
b. Sampling Procedures and Postage
Adjustments
Comment: One of the commenters
presented several concerns about the
proposed sampling methods and
postage adjustment process. First, the
commenter believed that postage
adjustments collected under eVS for
actual mailer or shipper errors should
be cost-based and specific rather than
averaged and automatic. This
commenter noted that although
penalties against chronic offenders
might be warranted, penalties should
not be automatic for mailers and
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shippers who have a record of accurate
postage payment when an issue
temporarily occurs at a single
destination facility or with a single
mailing.
Second, the commenter expressed
concern about the Postal Service
proposal to take samples of individual
mailings at each plant and delivery unit.
This commenter believed that it
appeared extreme to impose a penalty of
a percentage of postage paid for an
entire mailing period of one month if
discrepancies between the Postal
Service and mailer or shipper
information could be isolated to a
particular mailing, plant, or delivery
unit.
Third, the commenter believed that,
despite the two 10-day review periods
provided following the end of the
mailing month in question to reconcile
differences for postage adjustments,
there appeared to be no satisfactory
resolution to these adjustments because
Postal Service claims of the character
and weight of a particular sampled
parcel or shipment cannot be verified by
the mailer or shipper after sampling had
been done and the data entered.
Response: The Postal Service
developed eVS at the request of the
parcel shipping industry to provide
mailers and shippers greater operational
flexibility by moving the verification
process from an origin-based system to
a destination-based system. eVS is based
upon the mailer’s or shipper’s complete
system of mailing processes, and mailer
or shipper quality controls are expected
to extend across all steps in these
processes. This arrangement results in
an accurate reflection of the mailer’s or
shipper’s efficiencies throughout the
mailing process. Postage sampling—
only one element of quality
verification—does not penalize; rather,
the postage adjustment represents actual
postage due versus what the mailer or
shipper originally projected for the
entire mailing volume.
eVS introduced three fundamental
modifications to current acceptance and
verification processes:
• How postage is to be paid. Postage
is paid by the transmission of an
electronic manifest and the automatic
generation of postage statements and
automatic withdrawals from the eVS
mailer’s or shipper’s PostalOne!
payment account.
• Where and how verifications are to
take place. Sampling mail at destination
is the cornerstone for eVS verification of
correct postage payment.
• Use of a Postal Service accounting
period (a calendar month), rather than
individual mailings, as the basis for
calculating any postage adjustments.
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In response to the commenter’s first
concern that postage adjustments
should be cost-based for specific
mailings rather than averaged over an
entire mailing month, the Postal Service
wishes to point out that sampling to
verify postage payment is a fundamental
process used for permit imprint
mailings, whether the sampling is done
at origin or, in the case of eVS, at
destination. When sampling is done at
origin, an individual mailing is
identifiable and samples can be taken
from that particular mailing. If
additional postage is needed, then only
that mailing is involved. When
sampling is done at destination facilities
for eVS, parcels from different mailings
are sampled each day at multiple sites.
In this case, if additional postage is
needed, it is not practical for the Postal
Service to adjust payment for an
individual mailing. Using data from
parcels sampled over the entire month
minimizes the effects of incorrectly
rated parcels in a single mailing for the
mailer or shipper. During this monthly
period, mailers and shippers receive
data that allows them to adjust their
focus on specific facilities and processes
that are falling below the established
quality levels in their service
agreements.
In response to the second concern
about imposing a ‘‘penalty’’ of a
percentage of postage paid for an entire
mailing period of one month, the Postal
Service wishes to state that it already
allows a tolerance up to 1.5% in the
underpayment of postage for any
mailing. Furthermore, the Postal Service
wishes to clarify that there is no penalty
or added charge; what the commenter
terms ‘‘penalty’’ is actual postage owed
for pieces mailed.
For mailers and shippers with well
executed quality control procedures and
an established record of accurate
postage payment, the postage
adjustment factor (PAF) for their
monthly mailings is 1.015 or below
(representing underpayment of 1.5% or
less). If the Postal Service moved to a
purely cost-based system of adjustments
for eVS, then there would be no
tolerance for any underpayment of
postage and the systems requirements
and data processing for eVS would need
to become so sophisticated that most
mailers and shippers, especially
consolidators receiving electronic files
from clients, would find both the
technology requirements and the
administrative costs burdensome and
challenging.
In response to the third concern about
reviews and appeals, the Postal Service
believes providing 20 days gives both
the mailer or shipper and the Postal
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Service sufficient time to reconcile any
potential differences. If the results from
the monthly sampling indicate total
postage for the sampled parcels is
understated by more than 1.5% (that is,
the PAF is greater than 1.015), the Postal
Service adjusts the total postage for the
month at the end of the 20-day
reconciliation period.
Any eVS mailer or shipper may
pursue the written appeals process as
presented in Domestic Mail Manual
604.10.0 for postage refunds. The Postal
Service will make a decision on the
validity of a postage refund request or
postage payment adjustment regarding
the overpayment or underpayment,
provided sufficient written
documentation is included with the
appeal.
c. Mis-Shipped BMC Parcels
Comment: One commenter stated that
it is impossible to eliminate all misshipped parcels from being included
with DBMC rate mailings because
scanning devices used by the
commenter’s own carriers misread a
certain percentage of barcodes before
the parcels are presented to the Postal
Service. As a consequence, this
commenter believed that mis-shipped
parcels received at bulk mail centers
and sampled by the Postal Service
should not be included in the postage
adjustment factor (PAF). Instead, the
commenter proposed that a mis-shipped
DBMC parcel be charged the inter-BMC
Parcel Post rate less the paid DBMC rate
already paid.
Response: The Postal Service wishes
to note that all destination rates require
entry of the mail at the correct
designated facility. Any destination rate
parcel entered at the wrong facility is
incorrectly rated. For sampled misshipped parcels originally rated by the
eVS mailer or shipper as DBMC rate and
destination sectional center facility
(DSCF) rate, the Postal Service rates the
parcels at the appropriate inter-BMC
rate for mis-shipped DBMC parcels and
intra-BMC or inter-BMC rate for misshipped DSCF parcels.
Random sampling is the only
technique currently available for
identifying DBMC and DSCF parcels
mis-shipped by the eVS mailer or
shipper. In contrast, both random
sampling and Postal Service carrier
scanning (for all parcels bearing
Confirmation Services) are techniques
available for identifying destinating
delivery unit (DDU) parcels mis-shipped
by the eVS mailer or shipper. As a
result, nearly all mis-shipped DDU
parcels can be identified and are
therefore not included as part of the
PAF. Currently, eVS mailers and
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shippers must pick up mis-shipped
DDU parcels. In the future, the Postal
Service will handle these parcels and
charge the appropriate additional
postage.
d. Calculation of Postage for MisShipped DDU Standard Mail Parcels
Comment: One commenter requested
clarification on how eVS calculates the
additional postage required for misshipped Standard Mail DDU parcels.
With the absence of a single-piece rate
for Standard Mail, the commenter
believed such parcels should be charged
either an appropriate First-Class Mail
single-piece rate or Parcel Post singlepiece rate, based on the weight of the
parcels.
Response: Just to clarify, DDU rates
are not currently available for Standard
Mail parcels. However, to achieve
improved delivery, mailers and shippers
may be authorized to commingle
Standard Mail parcels with Parcel Select
parcels claimed at DDU rates and
entered at DDUs. For mis-shipped
Standard Mail parcels in this situation,
the Postal Service does indeed charge
the rates cited by the commenter. Under
eVS, Standard Mail parcels will be
charged either an appropriate First-Class
Mail single-piece rate or Parcel Post
single-piece rate, based on the weight of
the parcel and whichever rate is the
lower rate. Because of the Standard Mail
marking in the postage indicia, these
pieces will still be handled like
Standard Mail parcels in terms of
delivery service and any forwarding or
return service indicated by ancillary
service endorsements.
e. Postage Adjustment Reviews
Comment: Three of the four
commenters voiced the following
concerns about changes in current
sampling methodology that will occur
for eVS mailings due to the replacement
of origin sampling with destination
sampling:
• Rework option. eVS mailers and
shippers lack the option to rework mail
as currently permitted for mail subject
to origin sampling and verification.
• Sample parcel discrepancy
resolution. eVS mailers and shippers
lack any real ability to dispute
destination sampling results because the
physical pieces will have been
delivered, leaving only data to resolve
discrepancies.
• Automated postage adjustment
withdrawals. eVS mailers and shippers
lack a way to stop automatic postage
adjustments calculated through
sampling and withdrawn from their
debit account established with the
Postal Service before the mailer or
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shipper even agrees with the
adjustment. Two of these commenters
recommended that, in view of these
methodology changes, the Postal Service
develop system functionalities for each
eVS customer profile that would allow
an eVS mailer or shipper to set a
threshold—either a dollar amount or a
percentage of total postage for the
month—above which the Postal Service
would be required to obtain
authorization from the mailer or
shipper.
• Reduction in PAF. Additionally,
one commenter recommended that the
Postal Service should implement a
program to monitor its sampling
accuracy and include a provision that
would numerically increase the postage
adjustment factor (PAF) threshold from
1.015 if the Postal Service sampling
accuracy or sampling size fell below a
specified level.
• Optional procedures. eVS mailers
and shippers lack any alternative to eVS
such as using optional procedure
mailing systems. At a minimum, this
commenter believed that the Postal
Service should still honor and renew
existing optional procedure mailing
systems with individual parcel mailers
or shippers.
Response: The eVS requirements and
processes presented in this final rule
represent the outcome of more than
three years of collaborative work
between the parcel shipping industry
and the Postal Service in the concept
and design of this postage payment
system. The use of destination sampling
as a verification tool constitutes the
foundation of eVS and provides parcel
mailers and shippers with the greatest
flexibility and freedom in managing
their internal controls, modifying their
operational processes, and improving
their customer service. At the same
time, eVS processes streamline nearly
every step in the postage payment
process and the reconciliation of
mailings with that payment process.
The Postal Service believes that these
mailer and shipper benefits outweigh
the limited option to rework mailings,
an option that most mailers and
shippers under tight fulfillment
schedules and customer deadlines do
not currently exercise.
In regard to the second point
concerning discrepancies between
manifested information for a particular
parcel and information derived from the
actual weighing and rating of the parcel
as a sample, the Postal Service notes
that most discrepancies found are due to
incorrectly weighed pieces, incorrectly
input rates, and incorrectly input
destination ZIP Codes. All three of these
discrepancies can result in postage
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differences. At the same time, they
indicate that the mailer or shipper
preparing the manifest files needs to
improve quality control processes to
eliminate such errors.
Postal Service employees responsible
for sampling parcels are highly trained
in all areas affecting sampling such as
the correct procedures for classifying
mail, proper handling of the sampling
devices and scales, uploading sampling
data, and prompt return of the sampled
mailpieces to the mailstream. Postal
Service employees responsible for
sampling at DDUs report to the
managers of Statistical Programs and
handle a wide range of other programs
requiring similar knowledge and skills,
including the Origin-Destination
Information System—Domestic
Revenue, Pieces, and Weight System
(ODIS–RPW) used to estimate revenue,
volume flow, weight, and performance
measurement for the Postal Service.
This data is used to develop proposals
for new rates, assist in budget
preparation, conduct management
studies, and support management
decisions concerning mail flow and
service performance in transportation
and operations.
Postal Service employees responsible
for sampling at DBMCs and DSCFs are
included in the reporting structure of
the manager of Business Mail Entry.
These employees are trained to handle
sampling and verification not only for
eVS but for all other types and classes
of mailings, including origin verification
at mailers’ and shippers’ plants and at
business mail entry offices. So while it
is true, as the commenter notes, that
mailers and shippers are not able to
dispute the sample results due to the
nature of the sampling process and the
need to get the sampled mail back into
the mailstream, the data will be
collected by well-trained Postal Service
employees and is expected to be
accurate.
In regard to the third point about
automatic withdrawals of postage
adjustments, the adjustment process for
current eVS customers is handled
manually through e-mail
communications between the customers
and the Postal Service. With a small
number of customers, this approach
presents few administrative burdens.
With a large number of customers,
however, this approach would become
inefficient for the eVS customers and
the Postal Service. Automating the
adjustment process would provide an
appropriate level of efficiency and
customer service. With proper
observance of quality control
procedures and processes, mailers and
shippers would have few reasons to be
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concerned about automated postage
adjustments because of the number of
review processes in place with eVS.
During the 10-day reconciliation
period following the month of mailing
in question, the eVS mailer or shipper
concerned about any specific
adjustment or adjustment amount can
submit a written appeal to the Postal
Service under the standards in the
Domestic Mail Manual. During the
appeal process, the Postal Service will
disable the automated adjustment
feature as the eVS mailer or shipper and
the Postal Service review and analyze
the adjustment.
In regard to the fourth point, the
Postal Service believes that the current
PAF of 1.015 provides sufficient latitude
for parcel mailers and shippers. As
mentioned previously, Postal Service
employees performing sampling are
well trained and accurate. The Postal
Service is working with these
employees to increase the number of
samples taken at BMCs, SCFs, and
DDUs.
In regard to the fifth point, eVS
manifest mailing system replaces all
postage payment systems for permit
imprint Parcel Select mailings,
including optional procedures and
alternate mailing systems (AMS).
Mailers and shippers would be
permitted to continue using such
postage payment systems for parcel
mailings except for permit imprint
Parcel Select mailings or permit imprint
Parcel Select mailings combined with
other parcels. The Postal Service
believes that once mailers and shippers
begin using eVS, they will want to use
this system for all parcels.
3. Mailer and Shipper Quality Control
Responsibilities
Comment: Two commenters voiced
concerns about mailer and shipper costs
associated with the internal quality
control requirements outlined in
chapter 5 of Postal Service Publication
205, Electronic Verification System
Technical Guide:
Initially, the mailer must perform postage
accuracy verifications on 0.5% of the parcels
for each destination entry level (DBMC,
DSCF, DDU) from each mailer facility * * *.
The mailer must perform postage accuracy
verifications on 0.5% of the parcels from
each mailer facility for the first 30 days. After
that, when mailings remain within the ±1.5%
accuracy level, the percentage of parcels
verified for each destination entry level can
be reduced to 0.25%. If errors for any
destination entry level exceed the ±1.5%
difference, 0.5% of the parcels to that entry
level must be sampled until the ±1.5%
accuracy level is maintained for 30 days.
One commenter proposed amending
the 0.25% to 0.1% of all parcels with
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the view that the goal of eVS should be
to reduce cost in mail verification for
mailers and shippers as well as the
Postal Service. This commenter stated
that the initial costs incurred in
establishing proper quality control
procedures in order to comply with
these requirements and the associated
labor costs for these internal
verifications performed by the mailer or
shipper could be brought in line to meet
the purpose of quality control by
permitting this lower percentage.
The commenter stated that the Postal
Service should work closely with
interested parcel mailers and shippers
to develop alternative procedures that
still ensure proper postage payment at a
lower cost to the mailers and shippers.
In addition, the commenter suggested
that the Postal Service may want to
consider reducing the number of parcels
that must be verified, especially for
companies that consistently meet
quality thresholds specified by the
Postal Service.
Response: The Postal Service
recognizes that there are many costs
associated with implementing and
maintaining a successful quality control
program at any mailer’s or shipper’s
production site. Unlike letter-size mail
and flat-size mail—both of which tend
to be predictable in production,
scheduling, and quality—parcel mail
generally does not have those
characteristics of predictability. Parcel
mail represents a form of mail driven by
customer orders and fulfillment not by
catalysts such as monthly invoicing,
subscription services, or sales cycles for
advertising campaigns. As a result,
parcel mailings can vary greatly from
day to day, whether for a parcel mailer
or a parcel shipper consolidating parcels
from several clients. In addition,
because eVS relies solely on the
accuracy of the manifest files submitted
and the subsequent sampling done by
the Postal Service at destination, the
importance of quality control assumes
an extremely critical role for the success
of this electronic system.
The required sampling percentages
are minimal to ensure that the parcel
mailer or shipper using eVS prepares
and reports accurate data for the Parcel
Select mailings. Taken in perspective,
the Postal Service notes that 0.5%
represents only 5 parcels out of 1,000
parcels. If the mailer or shipper plans to
deposit mail at several sites from several
mailer or shipper plants, the number of
parcels sampled still remains relatively
small. At 0.25%, the mailer or shipper
reduces the number of parcels sampled
by one-half.
The Postal Service encourages the use
of more quality control rather than less
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to validate processes and systems.
However, the Postal Service also
believes that mailers or shippers who
demonstrate superior quality control
procedures as benchmarked by the
postage adjustment factor (PAF) should
be rewarded for that performance. In
response to these two commenters, the
Postal Service will modify the business
rules in Publication 205 for postage
accuracy verifications for eVS mailers
and shippers as follows:
The mailer must perform postage accuracy
verifications on 0.5% of the parcels from
each mailer facility for the first 30 days. After
that, when mailings remain within the ±1.5%
accuracy level, the percentage of parcels
verified from each destination entry level can
be reduced to 0.25% for the next 60 days.
After that 60-day period, the percentage of
parcels verified from each destination entry
level can be reduced to 0.10%. If any
destination entry level exceeds the ±1.5%
difference, 0.5% of the parcels to that entry
level must be sampled until the ±1.5%
accuracy level is maintained for 30 days,
followed by 60 days at 0.25% and finally at
0.10%.
The Postal Service will continue to
work with parcel mailers and parcel
shippers on improving quality control
procedures. An attachment to the
service agreement references the
following quality control processes that
can be tailored to specific business and
operational needs:
• Quality control documentation.
Maintain and document quality control
over all aspects of mail production and
system processing environments.
Documentation could be represented by
a quality control manual or other work
instructions and checklists that the
Postal Service could audit if necessary.
• Customer number maintenance
process. Ensure that all the shipper’s
clients are incorporated into the eVS
data structure for proper identification
and impact on postage payment.
• Barcode read rate. Document which
quality control processes are used and
which reports are generated to ensure
accurate readability of barcode
information on all parcels.
• Insured parcels. Have a process to
validate that all insured parcels or
collect-on-delivery parcels, whether
claimed by the mailer or shipper or by
clients of the mailer or shipper, are
verified as being present within the
mailing before including the mailer’s or
shipper’s data or the clients’ data within
the electronic eVS manifest mailing.
This data must be protected using detail
record 2 format criteria as specified in
Publication 205.
• Sampling process. Document the
frequency of errors by using PS Form
8159 or a facsimile and provide an
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explanation of those errors and the
corrective action taken for files accepted
from clients. Have client-based quality
control to ensure the proper rating of all
material being entered by the client.
• File upload process. Ensure the
proper upload of all electronic eVS
manifest mailing data.
• File return process. Ensure that file
error report data—such as the Product
Tracking System Error/Warning report—
returned from the Postal Service
receives scrutiny, prompt correction,
retransmission or other electronically
documented reconciliation.
• Monthly quality improvement
effort. Provide a corrective action report
regarding action taken to improve
quality if Postal Service sampling
results indicate more than 1.5% error.
• Delivery appointment quality
measurement. Arrive within one half
hour of appointment schedules and
provide, upon request by the Postal
Service, electronic validation of
monthly performance in meeting these
appointment schedule times, as
applicable to each destination delivery
unit post office where mail is being
deposited.
4. ‘‘Start-the-Clock’’ Confirmation at
Time of Induction
Comment: Two commenters
expressed concern about the elimination
of the PS Form 8125, Plant-Verified
Drop Shipment (PVDS) Verification and
Clearance, that mailers or shippers
currently use when they enter PVDS
mailings at a destination facility. For the
Postal Service, the form confirms that
the mailing has already been verified by
the Postal Service and may be accepted.
For the mailer or shipper and the Postal
Service, the form serves as the ‘‘startthe-clock’’ event for Parcel Select
performance. The commenter proposed
replacing the process of scanning the
Form 8125 by requiring Postal Service
destination facilities to scan five parcels
from the shipment when received. The
commenter requested that the Postal
Service specify what will replace the PS
Form 8125 barcode scan as proof of
entry and ‘‘start-the-clock.’’ The
commenter concluded that the Postal
Service should commit to prompt
verification and acceptance at
destination facilities.
Response: The Postal Service and the
parcel shipping industry worked
together for the past three years to
develop a postage payment system that
eliminated reliance on paperwork,
including PS Form 8125. With the
proper reconciliation of data in the
manifest files created and submitted by
an eVS mailer or shipper, the Postal
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Service does not require clearance
documentation.
In response to the critical need,
however, for eVS mailers and shippers
to have confirmation that a shipment
has been received, the Postal Service is
in the process of considering new
acceptance procedures for eVS mailings.
These procedures would incorporate
scanning a yet-to-be determined
percentage of pieces in each Parcel
Select destination entry mailing with
the ‘‘DC/eVS Arrive’’ scan event.
Further, the Postal Service is examining
the appropriate system logic that would
be used for this additional data
collected on Parcel Select mailings to
support service performance
measurement, also a critical element for
eVS mailers and shippers and for the
Postal Service.
It is expected that the new procedures
would provide a more efficient and
effective means of entering Parcel Select
mailings. Because this change would
affect many mailers and shippers and
Postal Service operations, considerable
work with the mailing industry will be
needed before final procedures are
programmed and adopted.
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5. Mandatory Implementation and
Scope of eVS
Comment: One commenter stated that
mailers or shippers with multiple
facilities may need more than one year
to test and implement eVS.
Response: The Postal Service believes
that most mailers and shippers, even
those with multiple facilities, will have
little difficulty testing and
implementing eVS within one year.
Generally, parcel mailers and parcel
shippers already manifesting parcel
mailings have the electronic
infrastructure and quality control
processes needed for the
implementation of eVS. Depending on
the circumstances and proposed
timelines of such multiple-site parcel
mailers or parcel shippers, the Postal
Service will consider possible
extensions for full implementation of
eVS at all sites.
Comment: One commenter stated that
many mailers and shippers currently
use their manifest systems to pay
postage for all classes and subclasses of
mail. This commenter noted that the
proposed rule published on November
7, 2005, in the Federal Register applied
only to Parcel Select mailings and to
Parcel Select mailings authorized to
contain machinable Standard Mail
parcels and parcels from other Package
Services subclasses (Bound Printed
Matter, Media Mail, and Library Mail).
This commenter recommended that eVS
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be made available for all classes of
parcels.
Response: The Postal Service agrees
with this commenter’s recommendation
and will extend the availability of eVS,
but not its required use, to all classes of
domestic mail, whether or not the
parcels are included in a Parcel Select
mailing. Currently, eVS may be used for
Bound Printed Matter, Media Mail, and
Regular Standard Mail. In addition, the
Postal Service plans to extend eVS to
permit imprint Priority Mail and FirstClass Mail after it has developed origin
verification processes by working with
the parcel industry and Postal Service
management responsible for acceptance
procedures.
Comment: One commenter noted that
the implementation of eVS requires
considerable upfront costs. This
commenter believed that such costs
would reduce the value of eVS and
possibly decrease the competitive
position of the Postal Service as a parcel
carrier. The commenter recommended
that eVS should be made optional and
that workshare discounts should be
provided to eVS parcel mailers and
shippers.
Response: The Postal Service believes
that most parcel mailers and parcel
shippers will experience limited costs
in modifying their current production
and information technology systems to
accommodate eVS. In fact, many Parcel
Select mailers and shippers already use
manifesting systems and transmit
Delivery Confirmation files. eVS uses
the same information already created by
these systems. This similarity helps
minimize transition costs to eVS.
From a competitive standpoint, eVS
offers significant benefits to parcel
mailers and shippers. Mailers and
shippers no longer have to wait for
Postal Service verification, the parcel
barcoding requirement provides greater
specificity in accounting and postage,
and the electronic manifests eliminate
the need for most paper documentation.
At the same time, eVS increases
operational flexibility for participants,
and streamlines most administrative
processes for participants and the Postal
Service.
The Postal Service and the parcel
industry have worked many years to
evolve a system that would modernize
the handling and payment for parcel
mail. The Postal Service believes that
the eVS features and benefits will make
parcel mail an attractive alternative for
many customers.
The Postal Service wants to point out
that postage worksharing activities
generally require mailers and shippers
to prepare, sort, or transport mail to
qualify for reduced postage rates
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(‘‘worksharing rates’’). These reduced
rates are based on the avoided costs
estimated by the Postal Service as a
result of worksharing activities done by
the mailer or shipper. The key activities
include (1) barcoding and preparing
mail for Postal Service automated
equipment; (2) presorting mail by ZIP
Code or specific delivery location; and
(3) entering mail at a Postal Service
facility closer to the final destination of
the mail.
The Postal Service notes that eVS is
simply a more advanced manifest
mailing system for permit imprint mail
that reduces certain tasks for mailers
and shippers. Under eVS, mailers and
shippers are not assuming the
performance of tasks generally done by
the Postal Service, including
verification of mail and monitoring
mailer and shipper quality. Even though
these tasks are simplified and greatly
automated under eVS, they are still
tasks that the Postal Service must
perform to ensure that mailers and
shippers can benefit from this program
while protecting Postal Service revenue.
So the traditional basis for worksharing
is not present in eVS.
The net benefits of eVS would
inevitably be passed on to the mailers
and shippers by helping to mitigate
increases in institutional costs for the
Postal Service and costs directly
associated with specific classes and
subclasses of mail. At the same time,
eVS would, in the long-term, reduce
overall operational and administrative
costs for mailers and shippers.
Comment: One commenter stated that
mandating eVS might prevent mailers or
shippers who cannot meet the
requirements for this new system from
using Parcel Select. This commenter
also expressed concern about the
intentions of the Postal Service to
extend the use of eVS to all parcel
mailings in the future, raising additional
issues with the mailing industry.
Response: The Postal Service plans to
make eVS available for all parcel-shaped
mail, but it does not intend to mandate
the use of eVS outside Parcel Select
mailings without further experience and
discussions with the parcel industry.
Section B. Background and Overview
The Postal Service has worked closely
with the parcel shipping industry over
the past 3 years to develop verification
and acceptance procedures designed for
customer convenience and flexibility in
mail induction and postage payment.
Current procedures for the acceptance
and verification of parcel mailings are
paper-driven and can be challenging in
a dynamic shipping industry. This
industry includes mailers and mail
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owners (such as catalog companies,
order-fulfillment houses, and ecommerce firms) as well as shippers
(such as regional and national carriers
and parcel consolidators and
transporters handling parcels from
mailers, mail owners, and other
shippers).
Current Operational and Document
Flow
Current operational cycles of parcel
mailers and shippers tend to be tied to
the schedule of Postal Service clerks
who visit their plants and distribution
centers to verify and accept parcel mail
before it can be entered into the
mailstream or transported to Postal
Service destination entry facilities for
induction. For destination entry parcel
mailers or shippers, scheduling poses a
greater challenge because they must
prepare paper documentation for each
scheduled induction event at the time of
acceptance and verification at their
plants.
The critical documents used for
parcel mail are the numerous postage
statements representing payment for the
many and varied destination entry
points. These postage statements are
generated with corresponding manifests
to support the mail volume and
destination delivery points. A challenge
for the mailer or shipper is the high
level of coordination needed to ensure
that the mail, the Postal Service
personnel charged with verification, and
the mailer’s or shipper’s transportation
all arrive around the same time. The
additional key documentation for
destination entry mail is PS Form 8125,
Plant-Verified Drop Shipment (PVDS)
Verification and Clearance, which
serves as proof of payment for each
specific destination entry shipment
when presented to the Postal Service at
the entry facility.
After Postal Service clerks verify the
parcel mail at a mailer’s or shipper’s
plant, the mail often flows through
consolidators and transporters who
must keep track of the various PS Forms
8125 that the Postal Service certified at
the time the mail was verified.
When consolidators and transporters
commingle parcels from multiple
mailings, it becomes even more difficult
to keep the physical mailings and
corresponding documents intact. It is
also difficult for Postal Service clerks at
destination entry facilities to reconcile
the paper documentation against the
physical parcels received.
Mailers and shippers need a more
convenient and flexible way to provide
and update documentation and present
mail. Likewise, the Postal Service needs
a more consistent and accurate way to
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verify parcel mailings at destination
entry facilities.
Benefits of eVS
The Postal Service and the parcel
shipping industry have worked together
to develop eVS as a new manifesting
model that simplifies acceptance,
verification, and induction of parcel
mailings. Under this model, mailers or
shippers barcode and manifest all
parcels before transmitting an electronic
manifest to the Postal Service.
The eVS manifest lists all barcoded
parcels in a mailing and includes
pertinent information for each parcel to
support postage and fee payment. Under
eVS, parcel mailings are no longer
verified by the Postal Service at a
mailer’s or shipper’s plant, and the
mailer or shipper is no longer required
to create paper documentation for
induction activities. Mailers or shippers
manifest the parcels, transmit the
electronic files to the Postal Service,
schedule appointments through the
Facility Access and Shipment Tracking
(FAST) system, and present the parcels
at the desired destination entry facilities
according to the appointments.
The Postal Service draws random
statistical samples of the mailings at the
appropriate plants and delivery units,
and electronically compares the
sampling data against the transmitted
electronic manifest to verify the
accuracy of the mailing. Electronic
reports provide information on the
discrepancies noted. These reports are
available via the eVS Web site and can
facilitate an automated reconciliation
process.
Both mailers and shippers can benefit
from the use of eVS for their parcel
mailings as follows:
• Managing internal workflows is no
longer limited by Postal Service
verification schedules.
• Barcoding each parcel ensures
greater precision in accounting and
postage payment processes.
• Preparing and transmitting
electronic manifests eliminate the need
for paper documentation, significantly
improving the efficiency of operations
and reporting, and providing greater
flexibility for updating information.
• Having access to a wealth of online
reports provides up-to-date mailing and
transaction information. This
information, accessible 24 hours a day,
7 days a week, facilitates convenient
information sharing between the Postal
Service and the eVS mailers and
shippers.
Requirements
eVS has two fundamental technical
requirements that provide the necessary
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data and configuration for successful
processing:
• Electronic manifests. The creation
and successful transmission of
electronic manifests to the Postal
Service for postage payment will be
required. The electronic file format and
data elements to be used for these
manifests are detailed in Postal Service
Publication 205. The eVS electronic
manifests will replace today’s hardcopy
manifest, as well as the associated hardcopy postage statement and PS Form
8125.
• Parcel barcoding. The application
of a unique barcode to each parcel will
be required. There are two standardized
eVS barcode formats: the Confirmation
Services barcode (that is, the current
barcode used for Delivery
ConfirmationTM and Signature
ConfirmationTM) and the Package
Services routing barcode for parcels not
containing Confirmation Services.
Technical requirements for each
barcode type are also detailed in
Publication 205.
Æ The barcode must be an authorized
UCC/EAN 128 barcode meeting the
technical requirements in Publication
205.
Æ The mailer or shipper ID used in
the barcode must be unique to the
parcel shipper or the parcel shipper’s
client.
Æ Each barcode must be unique for 12
consecutive months. (The Postal Service
is currently developing requirements to
shorten this period to 6 consecutive
months for implementation by mid2007.)
Because Delivery Confirmation
service does not require any additional
fees for Parcel Select items, mailers and
shippers are encouraged to apply a
Delivery Confirmation service barcode
to all Parcel Select pieces. Delivery
Confirmation service is available on
other Package Services and Standard
Mail parcels for $0.14, when using the
electronic option. Mailers and shippers
may choose to apply an alternate
barcode as described in Publication 205
to avoid paying this fee. However, no
delivery information will be available
when using this barcode.
eVS Manifest Mailing Operations
The principal eVS manifest mailing
operations for the eVS participant and
the Postal Service are as follows:
1. Transmitting electronic manifest
files. On or before the actual date of
deposit (also called the date of mailing),
the mailer or shipper transmits
electronic manifests to the Postal
Service detailing all eVS parcels to be
deposited into the mail stream.
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2. Generating postage statements. eVS
generates postage statements using the
information contained in the mailer’s or
shipper’s transmitted manifest files and
submits these postage statements
directly to PostalOne!
3. Paying postage and fees. From the
information on the generated postage
statements, postage and any fees for
special services are withdrawn from the
mailer’s or shipper’s PostalOne!
payment account. Account information,
including current balances and
transactions, is updated on the eVS Web
site. The eVS mailer or shipper can
access the password-protected Web
pages to view postage statements and
associated funds debited from the
account.
4. Transporting and depositing
parcels. The eVS mailer or shipper
makes appointments through the Postal
Service’s FAST system and then the
mailer or shipper transports and
deposits the parcels at the appropriate
Postal Service destination entry facility,
based on the entry rate claimed:
a. Destination bulk mail center.
b. Destination sectional center facility.
c. Destination delivery unit.
5. Sampling deposited parcels. As
parcels are deposited at the destination
entry facilities, the Postal Service
randomly samples the parcels using
scanning devices and electronic scales
and uploads the collected sampling data
to the eVS application. The uploaded
data is matched to the data manifested
by the mailer or shipper and then
compared to verify whether the
manifested postage claimed by the
mailer or shipper for the sampled
parcels has been calculated correctly
based on specific rate determinants and
physical characteristics of the parcels.
The results of the comparison are
recorded in the eVS database and used
to calculate the postage adjustment
factor (PAF) described in the next
section. Sampling data collected by the
Postal Service includes the following:
a. Barcode information and rate
markings on the mailing label.
b. Entry ZIP Code of the sampling site
and destination ZIP Code on the mailing
label.
c. Zone, if applicable to the class or
subclass of mail.
d. Size of the parcel.
e. Weight of the parcel.
f. Machinability of the parcel.
6. Determining mis-shipped and unmanifested parcels. When barcodes on
the mailing labels are scanned during
the normal processing and delivery
operations (for example, delivery scans
collected for parcels prepared with
Delivery Confirmation), the barcode
data is transmitted to the eVS database
VerDate Aug<31>2005
17:14 Jul 07, 2006
Jkt 208001
to determine whether the parcels are
mis-shipped or un-manifested. Misshipped parcels are parcels deposited at
the incorrect destination entry facility.
Un-manifested parcels are parcels
scanned but not included on the
mailer’s or shipper’s manifest.
7. Assessing additional postage. As
described in the next section, the mailer
or shipper is assessed postage for
discrepancies found in the electronic
manifests for any of the following:
a. Incorrectly rated parcels.
b. Mis-shipped parcels.
c. Un-manifested parcels.
Postage Adjustments
The eVS program will collect postage
daily based on the electronic manifests
received that day from mailers or
shippers. For calculating postage
adjustments in eVS, a mailing period is
defined as a calendar month. A
reconciliation period is defined as the
20 days immediately following the
mailing period. In addition to the daily
collection of postage based on the
manifests, postage will be calculated
and assessed for the following types of
errors when detected:
• Incorrectly rated parcels. If total
postage paid for the parcels on the
manifests received for a mailing period
is understated by more than 1.5% based
on sampling and finding underpaid
parcels, a postage adjustment factor
(PAF) will be calculated by dividing the
total postage for the sampled parcels by
the postage claimed for the sampled
parcels on the mailer’s or shipper’s
manifests. If the PAF exceeds 1.015 (that
is, the percentage of underpayment is
greater than 1.5%), then the manifested
postage amount for the entire mailing
period will be multiplied by the PAF
minus 1 (1.015 ¥ 1) to determine the
additional postage due.
• Mis-shipped parcels. For DDU
parcels dropped at an incorrect entry
location, the mailer or shipper will be
charged the difference between the
manifested postage and the single-piece
rate for the parcel. In the case of
Standard Mail parcels, the mailer or
shipper will be charged the difference
between the manifested postage and
(whichever is less) the appropriate
single-piece First-Class Mail rate or
single-piece intra-BMC or inter-BMC
Parcel Post rate. DDU rates are currently
not available for Standard Mail parcels.
To allow for improved delivery, mailers
and shippers can be authorized to
commingle Standard Mail parcels with
Parcel Select parcels entered at DDUs.
For DBMC and DSCF parcels dropped at
an incorrect entry location, the sampled
pieces become part of the postage
adjustment factor calculation.
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• Un-manifested parcels. If a parcel is
not identified on a manifest, the mailer
or shipper ID in the barcode will be
used to establish accountability for
payment of postage. Postage for unmanifested parcels will be based on data
collected on these parcels at destinating
Postal Service facilities. The mailer or
shipper will be allowed to reconcile unmanifested parcels by transmitting an
electronic manifest for the parcels
within 10 days after the close of the
mailing period. A mailing period is
defined as a calendar month. Any unmanifested parcels receiving a manifest
record prior to the 11th day of the
subsequent month will be removed from
this assessment. Un-manifested parcels
do not become part of the postage
adjustment factor calculation.
The Postal Service will work with
mailers and shippers required to pay
postage adjustments for incorrectly
rated parcels, mis-shipped parcels, and
un-manifested parcels to determine the
causes leading to these adjustments and
review quality control procedures. It is
important that the mailer or shipper
maintain quality control procedures to
ensure accountability of parcels entered
under the eVS manifest program.
Postage Payment Schedule
Under eVS, the collection of postage
and any postage adjustment occurs as
follows:
• The mailer’s or shipper’s
PostalOne! payment account is debited
on a daily basis. Payment for each
manifest is debited on the day the
manifest is submitted.
• At the end of each mailing period,
defined as a calendar month, the
mailer’s or shipper’s PostalOne!
payment account is debited for postage
for (1) mis-shipped parcels, (2) unmanifested parcels, and (3) postage
adjustments on the manifested postage,
if the PAF exceeds 1.015. These
additional postage amounts are
processed on the 21st day of the month
following the mailing period to allow
mailers and shippers time to investigate
and reconcile discrepancies. Between
the end of a mailing period and the 21st
day of the following month, there are
two 10-day review periods:
Æ The first 10-day period is a mailer
or shipper review period and begins
immediately after the end of the mailing
period and extends through the 10th
day of the month following the mailing
period. During this period, the mailer or
shipper may submit manifests to
account for un-manifested parcels.
Æ The second 10-day period is a joint
review period between the mailer or
shipper and the Postal Service and
begins immediately following the mailer
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or shipper review period and extends
through the 20th day of the month
following the mailing period. During
this period, at the mailer’s or shipper’s
request, the mailer or shipper may
jointly review the sampling data with
the Postal Service to dispute any data
indicating a postage adjustment is due.
Appeals and refund requests must be
submitted in writing to the Business
Mailer Support manager within 30 days
following the end of the joint review
period.
EVS Implementation
Required use of eVS will be effective
August 1, 2007. This over 1-year notice
period will provide mailers and
shippers with sufficient time to meet
eVS standards, as well as sufficient time
to perform testing necessary to ensure
satisfactory operation.
We adopt the following amendments
to Mailing Standards of the United
States Postal Service, Domestic Mail
Manual (DMM), incorporated by
reference in the Code of Federal
Regulations. See 39 CFR 111.1.
List of Subjects in 39 CFR Part 111
Postal Service.
Accordingly, 39 CFR part 111 is
amended as follows:
I
PART 111—[AMENDED]
1. The authority citation for 39 CFR
part 111 continues to read as follows:
I
Authority: 5 U.S.C. 552(a); 39 U.S.C. 101,
401, 403, 404, 414, 3001–3011, 3201–3219,
3403–3406, 3621, 3626, 5001.
2. Revise the following sections of
Mailing Standards of the United States
Postal Service, Domestic Mail Manual
(DMM) as provided below:
Mailing Standards of the United States
Postal Service, Domestic Mail Manual
*
*
*
*
*
I
400
Discount Mail Parcels
*
*
*
*
*
440
Standard Mail
*
*
446
Enter and Deposit
*
*
2.0
Destination Entry
*
*
*
*
*
*
2.3
2.7
Verification
*
*
2.2 Rate Eligibility for Parcel Select
Rates
*
*
*
2.7.2 Mail Separation and
Presentation
[Revise 2.7.2, as follows:]
Mailers who commingle Standard
Mail parcels with Parcel Select mailings
authorized under 705.6.0 must present
mailings and pay postage using the
Electronic Verification System (eVS) if
required by 705.2.9. Unless presenting
mailings using eVS as required under
705.2.9, mailers must present
destination entry rate mailings for
verification and acceptance as follows:
a. Present mailings for verification
and acceptance at a business mail entry
unit (BMEU) at a destination postal
facility; or
b. Present mailings for Postal Service
verification under a plant-verified drop
shipment (PVDS) system (see 705.15.0),
and then enter mailings at destination
entry facilities under the following
conditions:
1. For all mailings, provide a
completed Form 8125, 8125-C, or 8125CD.
2. Separate mailings for deposit at one
destination postal facility from mailings
for deposit at other facilities to allow
reconciliation with each accompanying
Form 8125, 8125-C, or 8125-C.
3. Deposit only PVDS mailings at a
destination delivery unit not co-located
with a postal facility having a BMEU.
c. When Periodicals mail is on the
same vehicle as Standard Mail, mailers
should load the Periodicals mail toward
the tail of the vehicle.
[Delete 2.7.3 and renumber 2.7.4 to
2.7.7 as 2.7.3 to 2.7.6.]
*
*
*
*
*
Parcel Post
*
*
*
*
454 Postage Payment and
Documentation 1.0 Basic Standards for
Postage Payment
*
*
[Revise 2.3, as follows:]
Except for mailings paid using the
Electronic Verification System (eVS),
mailers pay postage at the Post Office
where they are authorized to present
mailings for verification. For mailings
17:14 Jul 07, 2006
information about paying postage and
fees for Parcel Select mailings.
*
*
*
*
*
*
Postage Payment
VerDate Aug<31>2005
paid using eVS under 705.2.9, mailers
must pay postage at the Post Office
where they hold the permit used for
such mailings. Prior to mailing, mailers
must ensure that they have paid the
correct mailing fee(s) for the current 12month period at the Post Office where
they pay postage for the mailing.
*
*
*
*
*
450
*
*
sroberts on PROD1PC70 with RULES
*
*
Jkt 208001
38975
*
*
*
*
1.2 Postage Payment
[Revise 1.2, as follows:]
Mailers must pay postage and fees at
the Post Office where they are
authorized to present mailings for
verification. See 456.2.2.4 for additional
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456
Enter and Deposit
*
*
2.0
Parcel Select
*
*
*
*
2.2.4
*
*
*
*
*
*
*
*
*
Postage Payment
[Revise 2.2.4 to read as follows:]
Postage payment is subject to the
following:
a. Mailers must pay postage and fees
at the Post Office where they are
authorized to present mailings for
verification, except under 2.2.4b. Except
for plant-verified drop shipments (see
705.15.0) or metered mail drop
shipments (see 705.17.0), mailers must
have a meter license or permit imprint
authorization at the parent Post Office
for mailings deposited for entry at a
DBMC or ASF, at a DSCF, or at a DDU.
b. As required by 705.2.9, mailers
who mail parcels paid with a permit
imprint and claimed at Parcel Select
rates must use the Electronic
Verification System (eVS). Mailers using
eVS must pay postage and fees at the
Post Office where they hold the permit
used for eVS mailings.
*
*
*
*
*
2.4
Deposit for Parcel Select
*
*
*
*
*
2.4.3 Mail Separation and
Presentation
[Revise 2.4.3 to read as follows:]
As required by 705.2.9, mailers must
present all permit imprint Parcel Select
mailings using the Electronic
Verification System (eVS). Mailers must
have destination entry rate mail verified
under a PVDS system (see 705.15.0) or
present mailings for verification and
acceptance at a BMEU located at a
designated destination postal facility.
Mailers may deposit only PVDS
mailings at a destination delivery unit
not co-located with a Post Office or
other Postal Service facility having a
business mail entry unit. Mailers
presenting destination entry mailings to
the Postal Service must meet the
following requirements:
a. Mark each piece of DBMC, DSCF,
or DDU rate Parcel Post as either ‘‘Parcel
Post’’ or ‘‘Parcel Select,’’ according to
402.2.2. If eVS is used, mailers must
also mark each piece ‘‘eVS’’ as
described in 604.5.0.
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b. Separate DBMC rate mailings by
zone for permit imprint mailings of
identical-weight pieces that are not
mailed using a special postage payment
system under 705.2.0 through 705.4.0,
or that are not mailed under 455.1.4.
c. Except for PVDS mailings presented
using eVS, ensure that all PVDS
mailings are accompanied by a
completed Form 8125, 8125–C, or 8125–
CD.
d. Separate each mailing from other
mailings for verification. For PVDS
mailings, separate mailings for deposit
at different destination postal facilities
to allow for reconciliation with each
Form 8125, 8125–C, or 8125–CD. eVS
mailings prepared under 705.2.9 must
be physically separate for each
destination postal facility but do not
require Form 8125.
e. Separate mail from freight
transported on the same vehicle.
f. If Periodicals mail is on the same
vehicle as Parcel Post, load the
Periodicals mail toward the tail of the
vehicle.
*
*
*
*
*
460
Bound Printed Matter
*
*
*
*
*
466
Enter and Deposit
*
*
2.0
Destination Entry
*
*
*
*
*
*
*
*
2.3 Postage Payment
[Revise 2.3 to read as follows:]
Postage payment is subject to the
following:
a. Mailers must pay postage and fees
to the Post Office where they are
authorized to present mailings for
verification, except for mail paid using
the Electronic Verification System
(eVS).
b. When parcels for any destination
rates are commingled with Parcel Select
mail under 705.7.0, mailers must
document and pay postage using eVS as
required under 705.2.9.
c. For mailings paid using eVS,
mailers must pay postage and fees at the
Post Office where the mailer holds the
permit used for eVS mailings.
*
*
*
*
*
*
*
*
*
2.8.2 Mail Separation and
Presentation
[Revise text of 2.8.2 to read as
follows:]
As required by 705.2.9, mailers must
present all Bound Printed Matter parcel
manifest mailings commingled with
VerDate Aug<31>2005
17:14 Jul 07, 2006
600 Basic Standards for All Mailing
Services
*
*
604
Postage Payment Methods
*
*
5.0
Permit Indicia (Indicia)
*
*
*
*
*
*
*
*
*
*
*
*
*
Jkt 208001
*
[Revise text of 5.3.6 by adding the
following sentence after the first
sentence as follows:]
* * * If eVS is used under 705.2.9,
the marking ‘‘eVS’’ (or the alternative
‘‘e-VS’’) must appear directly below the
permit number. * * *
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[Revise text of 5.3.7 by adding the
following sentence after the first
sentence as follows:]
* * *If eVS is used under 705.2.9, the
marking ‘‘eVS’’ (or alternative ‘‘e-VS’’)
must appear directly below the permit
number. * * *
*
*
*
*
*
5.3.9 Use of a Company Permit
Imprint
A company permit imprint is one in
which the exact name of the company
or individual holding the permit is
shown in the indicia in place of the city,
state, and permit number. If eVS is used
under 705.2.9, the marking ‘‘eVS’’ (or
alternative ‘‘e-VS’’) must appear directly
below the name. * * *
*
*
*
*
*
608
Postal Information and Resources
*
*
8.0
USPS Contact Information
8.1
Postal Service
*
*
*
Revise room number and ZIP+4 for
Business Mailer Support address as
follows:]
BUSINESS MAILER SUPPORT
U.S. POSTAL SERVICE,
475 L’ENFANT PLZ S.W. RM 2P846
WASHINGTON, DC 20260–0846
*
*
*
*
*
700
Special Standards
*
*
*
*
*
705 Advanced Preparation and Special
Postage Payment Systems
*
*
2.0
Manifest Mailing System (MMS)
Description
*
*
*
[Add new 2.1.1 by moving text from
old 2.1 to new 2.1.1. Change the last
sentence in new 2.1.1 to read as
follows:]
2.1.1
5.3 Indicia Design, Placement, and
Content
*
5.3.7 Standard Mail and Package
Services Format
2.1
*
5.3.6 First-Class Mail and Priority
Mail Format
Verification
*
sroberts on PROD1PC70 with RULES
2.8
Parcel Select mail (under 705.7.0) using
the Electronic Verification System
(eVS). Unless required to use eVS,
mailers may present mailings using a
Manifest Mailing System (MMS)
without participating in eVS. Mailers
must have destination entry rate mail
verified under a PVDS system (see
705.15.0) or present mailings for
verification and acceptance at a BMEU
located at a designated destination
postal facility. Mailers may deposit only
PVDS mailings at a destination delivery
unit not co-located with a Post Office or
other Postal Service facility having a
business mail entry unit. Mailers
presenting destination entry mailings to
the Postal Service must meet the
following requirements:
a. Except for mailings presented using
eVS, ensure that all PVDS mailings are
accompanied by a completed Form
8125, 8125–C, or 8125–CD.
b. Separate each mailing from other
mailings for verification. For PVDS,
separate mailings for deposit at different
destination postal facilities to allow
reconciliation with each Form 8125,
8125–C, or 8125–CD. eVS mailings
prepared under 705.2.9 are must be
physically separate for each destination
postal facility but do not require Form
8125.
c. Separate mail from freight
transported on the same vehicle.
d. If Periodicals mail is on the same
vehicle as Bound Printed Matter, load
the Periodicals mail toward the tail of
the vehicle.
*
*
*
*
*
Using an MMS
* * * The standards in 2.2 describe
how to mail using an MMS.
[Add new item 2.1.2 to read as
follows:]
2.1.2 Required Use of Electronic
Verification System (eVS)
As required by 2.9, mailers using
MMS when presenting Parcel Select
mailings under 456.2.0 or commingled
mailings with Parcel Select under
705.6.0 or 705.7.0 must document and
pay postage using eVS. Business Mailer
Support (BMS) can provide mailers with
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information for developing and
receiving approval for these systems.
*
*
*
*
*
2.4
Authorization
*
*
*
*
*
2.4.1 Application
[Revise by adding the following
sentence to the end of 2.4.1, as follows:]
* * * Publication 205, Electronic
Verification System Technical Guide,
provides the application procedures for
mailers using eVS (see 2.1.2). To receive
a copy, contact the Business Mailer
Support manager, USPS Headquarters
(see 608.8.0 for address).
*
*
*
*
*
2.4.3 General Requirements for
Authorization
*
*
*
*
*
[Revise item b, renumber items c, d,
and e as items e, f, and g, and add new
items c and d, as follows:]
b. If total postage of pieces sampled
during verification indicates that the
mailer has underpaid postage by more
than 1.5% when compared with the
manifest, USPS adjusts total postage
using the procedures in Publication 205.
USPS charges eVS participants at the
end of the review period following the
mailing period.
c. USPS charges eVS participants the
appropriate single-piece rate for misshipped parcels (parcels deposited at
incorrect destination facilities). USPS
transports these mis-shipped parcels to
the correct destination.
d. USPS charges eVS participants for
any parcels not listed on the mailer’s
manifest but identified by USPS
processing scans as being mailed. USPS
removes these un-manifested parcels
from any sampling adjustments.
*
*
*
*
*
sroberts on PROD1PC70 with RULES
2.4.4 Approval Authority
The final authority for manifest
mailing approval is as follows:
*
*
*
*
*
[Revise 2.4.4 b, as follows:]
b. The Business Mailer Support
manager, USPS Headquarters, approves
manifest mailing systems that produce
presorted First-Class Mail and Standard
Mail mailings, Package Services
mailings, PVDS mailings, and all
mailings using eVS.
*
*
*
*
*
[Add new 2.9, as follows:]
2.9 Electronic Verification System
(eVS)
2.9.1 Required Use
Effective August 1, 2007, mailers
depositing permit imprint parcels
VerDate Aug<31>2005
17:14 Jul 07, 2006
Jkt 208001
claimed at Parcel Select rates must
document and pay postage using eVS as
described in 2.9. Effective August 1,
2007, mailers authorized to commingle
Standard Mail machinable parcels or
Package Service parcels with Parcel
Select under 705.6.0 and 705.7.0 must
also use eVS to document and pay
postage for all parcels in the mailing.
2.9.2 Mailer System
Mailers must have an automated
system that produces mail according to
USPS standards and calculates postage
accurately. Mailers must assign a
barcode to each mailpiece according to
Publication 205, Electronic Verification
System Technical Guide. Mailers also
must produce and submit an electronic
manifest, as described in Publication
205, for each mailing deposited at a
destination postal facility. The USPS
scans barcodes during sampling to
verify information from the mailer’s
manifest. The electronic manifest must
account for every piece in the mailing,
under the following conditions:
a. For each mailpiece produced, the
electronic manifest must list the postage
for the piece and the factors used to
calculate the correct amount of postage,
such as the piece weight and destination
postal zone.
b. For each record produced, the
manifest must include the unique
package identification code represented
by the barcode on the mailpiece.
c. When extra services are requested,
the manifest must include the correct
fees for each piece.
2.9.3 Mailer Quality Control
Mailers must implement a quality
control program that ensures proper
mail preparation, proper payment of
postage, and provides accurate
documentation. The service agreement
must detail the USPS-approved quality
control procedures.
2.9.4 Required Barcode
Mailers must apply an approved
barcode on the address side of each
mailpiece. Barcodes must meet
specifications described in Publication
205, Electronic Verification System
Technical Guide.
2.9.5 Postage Payment
USPS calculates postage payment and
electronically debits postage from the
mailer’s postage account based on
information received from the mailer’s
electronic manifest and data collected
through USPS operational and sampling
scans. Mailings deposited under eVS
must meet the standards for permit
imprint mail in 604.5.0. Mailers must
pay for postage through a Centralized
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38977
Account Payment System (CAPS)
account.
2.9.6 Verification and Postage
Adjustments
USPS randomly samples parcels and
considers verification samples to be
representative of the entire mailing
period. USPS applies postage
adjustment calculations, based on
verification samples, to all mailpieces
mailed during the mailing period. A
mailing period is defined as a calendar
month for purposes of calculating
adjustments in eVS. USPS adjusts the
total postage for the mailing period if
the total postage or the total weight of
pieces sampled during the mailing
period results in an underpayment
greater than 1.5%.
2.9.7 General Requirements for
Participation
General requirements for participation
are as follows:
a. Mailers must apply on each
mailpiece a unique barcode with the
mailer ID number.
b. Mailers must transmit an electronic
manifest on or before the date of
mailing.
c. The mailer must pay postage for
any underpayments identified by USPS
verification. Mailers must maintain
sufficient funds in their postage
accounts to cover any underpayments
discovered after acceptance of the mail.
2.9.8
Authorization
Mailers must be authorized to
participate in eVS according to the
following procedures:
a. Mailers must submit an eVS
application and supporting
documentation as specified in
Publication 205, Electronic Verification
System Technical Guide, to the Business
Mailer Support manager, USPS
Headquarters (see 608.8.0 for address).
b. After mailers successfully complete
development and testing for eVS, the
USPS grants temporary approval. USPS
conducts a review within 90 days of the
temporary approval and will give final
approval if the mailer’s system is
working as required. The Business
Mailer Support manager, USPS
Headquarters, has final authority for
eVS participation approval.
c. After receiving final authorization,
the mailer and a USPS representative
must sign a service agreement. The
agreement contains provisions regarding
mailer and USPS responsibilities,
including electronic documentation,
document retention, quality control, and
the duration of the agreement.
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2.9.9 Denial
If USPS denies an eVS application,
the mailer may appeal the decision
within 15 days from the receipt of the
notice by filing a written appeal,
including evidence showing why they
should be authorized to use eVS. Send
the appeal to the Business Mail
Acceptance manager, USPS
Headquarters, who issues the final
agency decision (See 608.8.0 for
address.).
2.9.10 Revocation
The Business Mailer Support manager
has authority to revoke authorization for
eVS participation for any of the
following reasons:
a. A mailer provides incorrect data in
the electronic manifest and is not able
or willing to correct the problems.
b. A mailer is not properly completing
the required quality control procedures.
c. The mailings no longer meet eVS
criteria established by this standard or
in the eVS service agreement.
d. A mailer does not present mailings
using eVS for more than 6 months
(except as noted in the service
agreement).
e. A mailer presents mailings that are
improperly prepared.
f. A mailer is not paying proper
postage.
2.9.11 Corrective Action
After USPS issues a notice of
revocation to a mailer, the mailer and
the USPS determine corrective actions,
including an implementation schedule.
At the conclusion of the implementation
period, the USPS reexamines the
mailer’s system to determine if it
complies with the program
requirements. Failure to correct
identified problems is sufficient
grounds to sustain revocation of the
mailer’s eVS authorization.
sroberts on PROD1PC70 with RULES
2.9.12 Appeal of Revocation
After receiving initial notice of
revocation, a mailer has 15 days from
the date of receipt of the revocation
notice to file a written appeal with the
Business Mail Acceptance manager,
USPS Headquarters. The appeal must
include the reason the eVS
authorization should not be revoked.
The mailer may continue to mail using
eVS during the appeal process. The
Business Mail Acceptance manager
issues the final agency decision. The
VerDate Aug<31>2005
17:14 Jul 07, 2006
Jkt 208001
final revocation takes effect 15 days
after the date of the final agency
decision.
*
*
*
*
*
6.0 Combining Mailings of Standard
Mail and Package Services Parcels
[Revise title of 6.1, as follows:]
postage using the Electronic Verification
System under 705.2.9.
*
*
*
*
*
7.0 Combining Package Services
Parcels for Destination Entry
7.1 Combining Parcels for DSCF and
DDU Entry
6.1. Combining Machinable Parcels—
DBMC Entry
*
*
[Add the following sentence at the
end of 7.1.2b, as follows:]
b. * * * For mailings presented
under 705.7.0, mailers must document
and pay postage using the Electronic
Verification System (eVS) under
705.2.9.
*
*
*
*
*
*
6.1.2
*
*
*
*
Basic Standards
*
6.1.3
*
*
*
Postage Payment
[Revise 6.1.3 to add requirement for
eVS and reorganize, as follows:]
Mailers must pay postage for all
pieces with a permit imprint at the Post
Office serving the mailer’s plant using
one of the following postage payment
systems. The applicable system
agreement must include procedures for
combined mailings approved by
Business Mailer Support.
a. Manifest Mailing System (MMS),
under 2.0.
b. Optional Procedure (OP) Mailing
System, under 3.0, until required under
705.2.9.
c. Alternate Mailing System (AMS),
under 4.0, until required under 705.2.9.
d. For mailings presented under
705.6.0, mailers must document and pay
postage using the Electronic Verification
System under 705.2.9.
*
*
*
*
*
[Revise title of 6.2, as follows:]
6.2 Combining Parcels—DSCF Entry,
Parcel Post OBMC Presort and BMC
Presort
*
*
6.2.3
*
*
*
Postage Payment
[Revise text of 6.2.3 to include eVS
requirement for DSCF entry parcels, as
follows:]
Mailers must pay postage for all
pieces with a permit imprint at the Post
Office serving the mailer’s plant using
an approved manifest mailing system
under 2.0. The following conditions also
apply:
a. The applicable system agreement
must include procedures for combined
mailings approved by Business Mailer
Support.
b. For mailings presented under
705.6.0, mailers must document and pay
PO 00000
Frm 00014
Fmt 4701
Sfmt 4700
*
7.1.2
*
*
*
Basic Standards
8.0
Preparation for Pallets
*
*
8.6
Pallet Labels
*
*
8.6.6
*
*
*
*
*
*
Line 3 (Origin Line)
[Revise 8.6.6, as follows:]
The office of mailing or mailer
information line (line 3 of required
information) must be the bottom line of
required information unless the pallet or
pallet box contains mail prepared under
the Electronic Verification System
(eVS). Line 3 must show either the city
and state of the entry Post Office or the
mailer’s name and the city and state of
the mailer’s location. It is recommended
that the mailer’s name also appear with
the city and state of the entry Post
Office.
[Renumber current 8.6.7 through
8.6.10 as 8.6.8 through 8.6.11 and add
new 8.6.7, as follows:]
8.6.7 Electronic Verification System
(eVS)
All pallets and pallet boxes
containing parcels prepared and
identified using the Electronic
Verification System (eVS) under 705.2.9
must show ‘‘eVS’’ (or the alternatives
‘‘EVS’’ or ‘‘E-VS’’) directly below line 3
(origin line) using the same size and
lettering used for line 3.
*
*
*
*
*
Neva R. Watson,
Attorney, Legislative.
[FR Doc. 06–6021 Filed 7–7–06; 8:45 am]
BILLING CODE 7710–12–P
E:\FR\FM\10JYR2.SGM
10JYR2
Agencies
[Federal Register Volume 71, Number 131 (Monday, July 10, 2006)]
[Rules and Regulations]
[Pages 38966-38978]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 06-6021]
[[Page 38965]]
-----------------------------------------------------------------------
Part II
Postal Service
-----------------------------------------------------------------------
39 CFR Part 111
Electronic Verification System (eVS) for Parcel Select Mailings; Final
Rule
Federal Register / Vol. 71, No. 131 / Monday, July 10, 2006 / Rules
and Regulations
[[Page 38966]]
-----------------------------------------------------------------------
POSTAL SERVICE
39 CFR Part 111
Electronic Verification System (eVS) for Parcel Select Mailings
AGENCY: United States Postal Service.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: This final rule sets forth the standards that will be adopted
by the Postal ServiceTM to implement the electronic data and
automated processes of the Electronic Verification System (eVS) for
permit imprint Parcel Select[supreg] manifest mailings and eliminate
current paper-driven and manual processes used for such mailings. This
required change will also extend to Standard Mail[supreg] machinable
parcels and parcels from other Package Services subclasses (Bound
Printed Matter, Library Mail, or Media Mail[supreg]) that are
authorized to be commingled with permit imprint Parcel Select parcels.
DATES: Effective Date: This final rule takes effect August 1, 2007.
FOR FURTHER INFORMATION CONTACT: John F. Gullo, Manager, Business
Mailer Support, via e-mail at john.f.gullo@usps.gov or by telephone at
(202) 268-8057; or Neil Berger, Program Manager, Business Mailer
Support, via e-mail at neil.h.berger@usps.gov or by telephone at (202)
268-7267.
SUPPLEMENTARY INFORMATION: On November 7, 2005, the Postal Service
published a proposed rule in the Federal Register (70 FR 67399-67405),
soliciting comments from mailers and parcel shippers on requiring the
use of the Electronic Verification System (eVS) for all permit imprint
Parcel Select mailings, including those containing authorized
commingled Standard Mail machinable parcels and parcels from the other
subclasses of Package Services (Bound Printed Matter, Media Mail, and
Library Mail).
The Postal Service received comments from two individual parcel
shippers, one parcel trade association representing parcel mailers and
shippers, and one organization representing the full range of mailers
and shippers preparing letters, flats, or parcels. Responses to the
comments from these shippers and organizations appear in section A,
Public Comments and Postal Service Responses.
Detailed information about eVS appears in section B, eVS Background
and Overview. Implementing Domestic Mail Manual mailing standards
appear after section B. In those standards, the term mailer also
implies shipper or parcel consolidator who provides a variety of parcel
mailing services.
Section A. Public Comments and Postal Service Responses
The public comments received from the two parcel shippers and two
mailing organizations can be grouped into the following five areas of
concern:
1. Label markings (barcodes and indicia).
2. Postage adjustments and Postal Service sampling.
3. Mailer and shipper quality control responsibilities.
4. ``Start-the-clock'' confirmation at time of induction.
5. Mandatory implementation and scope of eVS.
1. Label Markings (Barcodes and Indicia)
a. Barcode Size
Comment: Two commenters cited potential problems with the size of
the UCC/EAN 128 format barcode required for eVS--either the 30-
character concatenated barcode (which contains the destination ZIP Code
, also called the postal routing code) or the 22-character barcode
(which does not contain the destination ZIP Code)--positioned on the
mailing label as described in Publication 205, Electronic Verification
System Technical Guide.
The commenters noted that the surface area of the address side
found on some parcels, especially lightweight machinable Standard Mail
or Media Mail parcels, is too small to accommodate both the required
barcode and all other necessary addressing information, postage
indicia, and any internal inventory barcodes or processing codes. The
size of standard window envelopes also presents similar problems. Some
parcel mailers and shippers affix window envelopes in place of mailing
labels to outgoing parcels. These envelopes frequently contain packing
slips, statements of account, or invoices. The delivery address may be
printed on a shipping slip, statement of account, or invoice in the
envelope. Many of the window envelopes used for these purposes cannot
completely display the barcode types required for eVS along with the
required delivery address information.
These same commenters pointed out that the smaller size parcels
that could be commingled with Parcel Select mailings if authorized are
frequently machinable Standard Mail or Media Mail parcels. As one of
these commenters mentioned, if these smaller parcels cannot be included
with eVS Parcel Select mailings, the mailer or shipper and the Postal
Service incur additional handling costs for separate mailings with
separate manifests.
Response: The Postal Service recognizes that most parcel mailers
and shippers use standard-size labels in their automated production
processes. One of the most commonly used sizes throughout the shipping
industry measures 4 inches wide by 6\1/4\ inches high, a size with
sufficient space to contain the barcode required for eVS, addressing
information, and postage information in the permit imprint indicia. For
small parcels that cannot accommodate this size mailing label on the
address side of the parcel, mailers and shippers can decrease the size
of the label as long as all required postal information is included.
Mailers can use smaller barcode formats for internal information or
place internal barcodes on a different side of the parcel.
For mailers and shippers wanting to use window envelopes on the
outside of parcels, large clear pouches are available that can be
affixed for holding various types of packing slips that serve as the
mailing label with the delivery address information and required
barcodes. These pouches, which come in several standard sizes, are an
effective substitute for window envelopes. The most common pouches have
clear plastic fronts and adhesive backing on either opaque or clear
plastic backs.
In today's automated processing environment, the current size of
the barcode required for eVS, which is based on the Delivery
ConfirmationTM barcode specifications, remains critical to
ensure accurate scanning across many processing platforms and in
multiple delivery situations. Current testing and certification used by
the Postal Service evolved from engineering studies of barcode
configurations and industry standards. It should be noted that barcodes
used by other parcel carriers tend to be the same size or longer and
taller than the concatenated barcode.
The longer concatenated barcode is the preferred barcode because it
contains the delivery address ZIP Code, serves as the basis for
Confirmation Services scanning information, and promotes mail
processing efficiencies with automation equipment. Use of this longer
barcode with the ZIP Code also allows the mailer or shipper to benefit
from the parcel barcode discount without needing to print an additional
ZIP Code barcode (postal routing barcode) elsewhere on the label.
Moreover, this barcode allows the use of Delivery Confirmation for
Parcel Select and Priority Mail at no additional fee for electronically
manifested information.
The mailing industry and the Postal Service determined together
that the UCC/EAN 128 barcode format was
[[Page 38967]]
optimal for parcels and added this barcode symbology as an option for
parcels as published on July 14, 1998, in the Federal Register (63 FR
37947), with an original mandatory use in 2004. This barcode symbology
was selected for three major advantages:
First, this format is one of the most complete,
alphanumeric, one-dimensional symbologies currently available. The use
of three different characters (A, B, and C) facilitates the encoding of
the full 128 ASCII character set.
Second, code 128 is one of the most compact linear barcode
symbologies currently available. For example, the Code 128 symbology
length is much shorter than Code 39. Character set C enables numeric
data to be represented in a double density mode. Here, two digits are
presented by only one symbol character saving valuable space. This
format allows concatenation to combine multiple application identifiers
(AIs).
Third, code 128 symbols use two independent self-checking
features that improve printing and scanning reliability.
b. Barcode Print Medium
Comment: One commenter mentioned that inkjet printing, which can
print information at high speeds on mailing labels and produce POSTNET
barcodes and related PLANET Codes and the 4-state customer barcode,
cannot print the required UCC/EAN 128 barcodes. This commenter believes
that eVS should allow an alternative barcode that can be printed by
inkjet printers at production speeds.
Response: The Postal Service and the parcel shipping industry
worked together to evaluate and agree on the most widely used barcode
technology in the late 1990s, specifically for Delivery Confirmation
and parcel mail. Industry standards for this barcode are specified in
the American National Standards Institute (ANSI) X3.182-1990 Bar Code
Print Quality Guideline. Following these standards ensures a
consistently high read rate for successful barcode scanning at all
stages in mail processing and delivery.
Processing equipment used by the parcel industry and the Postal
Service support the technology behind the currently required parcel
barcode. The Postal Service in cooperation with the parcel industry
will continue to explore new barcode technologies and printing options
as they become available to respond to a wide range of mailer
operations.
c. Unique Period for Barcode Use
Comment: Two commenters believed that the current requirement that
the barcode required for eVS (which contains the package identification
code) may not be reused for 12 consecutive months will limit the
flexibility of mailers and shippers to assign tracking numbers. These
commenters stated that Postal Service non-eVS manifesting rules require
that the package identification code remain unique for no more than 90
days.
Response: The 90-day period mentioned by the commenters refers to
the retention of the actual manifest documents, not to the
identification numbers. That document retention period applies to
standard manifest systems as well as eVS.
Manifesting rules in Postal Service Publication 401, Guide to the
Manifest Mailing System, require only a unique identification (ID)
number--not necessarily a package identification code as used in eVS--
within a given mailing represented by the manifest. For non-eVS
manifests, the ID number, whether a computer-generated number, product
number, or any other number, may be reused for every mailing
represented by a separate manifest. In the eVS environment, data for
the package identification codes, which are required as specified in
Postal Service Publication 205, is electronically stored for 12 months
to support any mailer or shipper claims filed for extra services such
as insurance or any research for postage reconciliations.
As information, the 22-digit numeric package identification code
(PIC) corresponding to the 22-character barcode is composed of several
required elements, including an 8-digit number called the Sequential
Package Identifier. The entire 22-digit PIC currently must remain
unique for 12 consecutive months from the date of first use. Because
digits 0 through 9 may be used in each of the eight positions of the
Sequential Package Identifier, a mailer or shipper actually has a total
of 100,000,000 unique combinations available for one year just from
that identifier. An eVS mailer or shipper can expand this number of
unique combinations by increasing the number of nine-digit customer
identification numbers used.
In view of the comments from parcel mailers and shippers and their
need for greater flexibility to meet various business applications, the
Postal Service has begun studying how to change the current
requirements for unique PICs from 12 months to 6 months. The business
rule on maintaining a unique PIC would still be set at the point when
the Postal Service receives the electronic file.
Changes to the current 12-month period will require systems
development and testing to ensure that mailer and shipper business
requirements and Postal Service operational needs are both met. The
Postal Service believes that it could implement this change as early as
June 1, 2007. As the Postal Service works on developing its system
requirements for this change, it will continue working with the mailing
industry to ensure that their various business needs are met.
d. Rate Marking
Comment: Two commenters believed that the Postal Service should
revise its policy in regard to actual postage payment and the
corresponding rate marking in the permit imprint indicia for parcels
mailed under eVS. These commenters proposed the development of a
standard eVS marking for permit imprint indicia that could be used on
all eVS parcels regardless of mail classification. Establishing such an
indicia would eliminate postage adjustments for ``cross-over'' parcels
for which the correct postage rate is paid but the marking in the
indicia is incorrect because it still reflects the original
classification under which the parcel was rated.
For example, a mailer may rate and mark a parcel that weighs nearly
16 ounces as Standard Mail before handing off the parcel to a parcel
shipper or consolidator. When the shipper or consolidator handling the
parcel weighs the parcel, the actual weight is reported at more than 1
pound, making the parcel ineligible to be mailed at Standard Mail
rates. The consolidator manifests the parcel at the appropriate Parcel
Select rate to pay the correct postage but does not remark the parcel.
If the parcel is sampled by the Postal Service, one commenter believed
that it would result in a penalty in the calculation of the postage
adjustment factor (as described in section B).
Both commenters believed that the emphasis in the eVS environment
should be on the correct payment of postage. These commenters believed
that a general eVS marking would solve this issue and provide parcel
mailers and shippers the necessary flexibility to correct rate payments
without the burden of remarking the parcels.
Response: Use of the correct rate and class markings on all
mailpieces is the only way to ensure that the Postal Service can
provide the appropriate service for mailpieces. Equally important, such
markings also indicate
[[Page 38968]]
content eligibility and provide information needed for statistical
sampling done on all classes of mail to develop costing data used in
the ratemaking process. In the case of the commenter's example about
Standard Mail and Parcel Select, the Postal Service would like to point
out that there are not only differences in rates, weight maximums, and
available destination entry facilities for Standard Mail and Parcel
Select as the commenter mentions, but there are also differences in how
such mail is handled for service standards, for forwarding or return,
and for eligibility for extra services.
The occasional need to change rate markings on mailpieces already
prepared is not exclusive to parcel mail handled by consolidators.
Mailers or mailing service providers preparing letter-size mail may
wish to change the classification of advertising mail from Standard
Mail to First-Class Mail[supreg] to meet a tight deadline. In that
case, the mailer or mailing service provider would need to obliterate
and remark the pieces as First-Class Mail or overlabel the indicia with
an indicia marked First-Class Mail. In another case, mailers or
shippers handling order fulfillment may need to change the
classification of a parcel from Parcel Select to Priority Mail[supreg]
to expedite a late shipment to the consumer ordering the merchandise.
The mailer or shipper would need to decide at the time the label is
printed to avoid overlabeling. A parcel mailer or shipper needing to
reclassify a Standard Mail parcel as a Parcel Select parcel would need
to take the same action and remark the parcel or make the decision at
the point the label is produced.
Preparing and marking the Standard Mail parcel weighing over the
maximum permitted weight as Parcel Select resolves this problem. Postal
Service classification allows Standard Mail to be reclassified easily
as Parcel Post[supreg] because there are no minimum weight restrictions
on Parcel Post and the content requirements are the same. As mentioned
previously, there are service differences in handling and delivery
between the two classes. What the commenter discusses is actually
related more to weight than to classification and can be readily
resolved by remarking the piece and converting it to Parcel Select. The
Postal Service continues to require all mailpieces to bear the
appropriate class and rate markings in order to provide the service
requested by the mailer or shipper and expected by the consumer.
The commenter asked for confirmation on how the Postal Service
would rate the Standard Mail parcel in his example. The Postal Service
sampler would identify the piece as Standard Mail from the class
marking in the permit imprint indicia and weigh the piece. The sampling
software would then determine that the weight of the sample exceeds the
maximum weight permitted for Standard Mail and prompt the sampler to
confirm that the correct mail class had been selected. The sample data
would then be uploaded to eVS with the parcel characteristics collected
by the sampler. The sample data would be reconciled with the manifest
data prepared by the mailer or shipper at the appropriate Parcel Select
rate.
2. Postage Adjustments and Postal Service Sampling
a. Creation of Multiple Accounts
Comment: Two commenters requested clarification about the ability
to create multiple eVS accounts per mailer or shipper.
Response: An eVS mailer or shipper may not use more than one permit
number for having postage payment withdrawals made from a single
financial account. If an eVS mailer or shipper wishes to use two or
more permit numbers, the mailer or shipper must establish a separate
financial account with the Postal Service for each permit number
referenced in their permit indicia.
Currently, eVS participants have obtained multiple location-related
identification numbers from the Postal Service, rather than setting up
separate profiles with separate debit accounts and permit numbers.
These eVS participants have linked these multiple identification
numbers to the mailer ID and permit number in order to handle various
client relationships and internal accounting arrangements. This
approach has given these eVS mailers and shippers the flexibility to
identify clients for billing as well as for handling internal business
within the mailer's or shipper's operations such as distribution
centers or regional plants.
b. Sampling Procedures and Postage Adjustments
Comment: One of the commenters presented several concerns about the
proposed sampling methods and postage adjustment process. First, the
commenter believed that postage adjustments collected under eVS for
actual mailer or shipper errors should be cost-based and specific
rather than averaged and automatic. This commenter noted that although
penalties against chronic offenders might be warranted, penalties
should not be automatic for mailers and shippers who have a record of
accurate postage payment when an issue temporarily occurs at a single
destination facility or with a single mailing.
Second, the commenter expressed concern about the Postal Service
proposal to take samples of individual mailings at each plant and
delivery unit. This commenter believed that it appeared extreme to
impose a penalty of a percentage of postage paid for an entire mailing
period of one month if discrepancies between the Postal Service and
mailer or shipper information could be isolated to a particular
mailing, plant, or delivery unit.
Third, the commenter believed that, despite the two 10-day review
periods provided following the end of the mailing month in question to
reconcile differences for postage adjustments, there appeared to be no
satisfactory resolution to these adjustments because Postal Service
claims of the character and weight of a particular sampled parcel or
shipment cannot be verified by the mailer or shipper after sampling had
been done and the data entered.
Response: The Postal Service developed eVS at the request of the
parcel shipping industry to provide mailers and shippers greater
operational flexibility by moving the verification process from an
origin-based system to a destination-based system. eVS is based upon
the mailer's or shipper's complete system of mailing processes, and
mailer or shipper quality controls are expected to extend across all
steps in these processes. This arrangement results in an accurate
reflection of the mailer's or shipper's efficiencies throughout the
mailing process. Postage sampling--only one element of quality
verification--does not penalize; rather, the postage adjustment
represents actual postage due versus what the mailer or shipper
originally projected for the entire mailing volume.
eVS introduced three fundamental modifications to current
acceptance and verification processes:
How postage is to be paid. Postage is paid by the
transmission of an electronic manifest and the automatic generation of
postage statements and automatic withdrawals from the eVS mailer's or
shipper's PostalOne! payment account.
Where and how verifications are to take place. Sampling
mail at destination is the cornerstone for eVS verification of correct
postage payment.
Use of a Postal Service accounting period (a calendar
month), rather than individual mailings, as the basis for calculating
any postage adjustments.
[[Page 38969]]
In response to the commenter's first concern that postage
adjustments should be cost-based for specific mailings rather than
averaged over an entire mailing month, the Postal Service wishes to
point out that sampling to verify postage payment is a fundamental
process used for permit imprint mailings, whether the sampling is done
at origin or, in the case of eVS, at destination. When sampling is done
at origin, an individual mailing is identifiable and samples can be
taken from that particular mailing. If additional postage is needed,
then only that mailing is involved. When sampling is done at
destination facilities for eVS, parcels from different mailings are
sampled each day at multiple sites. In this case, if additional postage
is needed, it is not practical for the Postal Service to adjust payment
for an individual mailing. Using data from parcels sampled over the
entire month minimizes the effects of incorrectly rated parcels in a
single mailing for the mailer or shipper. During this monthly period,
mailers and shippers receive data that allows them to adjust their
focus on specific facilities and processes that are falling below the
established quality levels in their service agreements.
In response to the second concern about imposing a ``penalty'' of a
percentage of postage paid for an entire mailing period of one month,
the Postal Service wishes to state that it already allows a tolerance
up to 1.5% in the underpayment of postage for any mailing. Furthermore,
the Postal Service wishes to clarify that there is no penalty or added
charge; what the commenter terms ``penalty'' is actual postage owed for
pieces mailed.
For mailers and shippers with well executed quality control
procedures and an established record of accurate postage payment, the
postage adjustment factor (PAF) for their monthly mailings is 1.015 or
below (representing underpayment of 1.5% or less). If the Postal
Service moved to a purely cost-based system of adjustments for eVS,
then there would be no tolerance for any underpayment of postage and
the systems requirements and data processing for eVS would need to
become so sophisticated that most mailers and shippers, especially
consolidators receiving electronic files from clients, would find both
the technology requirements and the administrative costs burdensome and
challenging.
In response to the third concern about reviews and appeals, the
Postal Service believes providing 20 days gives both the mailer or
shipper and the Postal Service sufficient time to reconcile any
potential differences. If the results from the monthly sampling
indicate total postage for the sampled parcels is understated by more
than 1.5% (that is, the PAF is greater than 1.015), the Postal Service
adjusts the total postage for the month at the end of the 20-day
reconciliation period.
Any eVS mailer or shipper may pursue the written appeals process as
presented in Domestic Mail Manual 604.10.0 for postage refunds. The
Postal Service will make a decision on the validity of a postage refund
request or postage payment adjustment regarding the overpayment or
underpayment, provided sufficient written documentation is included
with the appeal.
c. Mis-Shipped BMC Parcels
Comment: One commenter stated that it is impossible to eliminate
all mis-shipped parcels from being included with DBMC rate mailings
because scanning devices used by the commenter's own carriers misread a
certain percentage of barcodes before the parcels are presented to the
Postal Service. As a consequence, this commenter believed that mis-
shipped parcels received at bulk mail centers and sampled by the Postal
Service should not be included in the postage adjustment factor (PAF).
Instead, the commenter proposed that a mis-shipped DBMC parcel be
charged the inter-BMC Parcel Post rate less the paid DBMC rate already
paid.
Response: The Postal Service wishes to note that all destination
rates require entry of the mail at the correct designated facility. Any
destination rate parcel entered at the wrong facility is incorrectly
rated. For sampled mis-shipped parcels originally rated by the eVS
mailer or shipper as DBMC rate and destination sectional center
facility (DSCF) rate, the Postal Service rates the parcels at the
appropriate inter-BMC rate for mis-shipped DBMC parcels and intra-BMC
or inter-BMC rate for mis-shipped DSCF parcels.
Random sampling is the only technique currently available for
identifying DBMC and DSCF parcels mis-shipped by the eVS mailer or
shipper. In contrast, both random sampling and Postal Service carrier
scanning (for all parcels bearing Confirmation Services) are techniques
available for identifying destinating delivery unit (DDU) parcels mis-
shipped by the eVS mailer or shipper. As a result, nearly all mis-
shipped DDU parcels can be identified and are therefore not included as
part of the PAF. Currently, eVS mailers and shippers must pick up mis-
shipped DDU parcels. In the future, the Postal Service will handle
these parcels and charge the appropriate additional postage.
d. Calculation of Postage for Mis-Shipped DDU Standard Mail Parcels
Comment: One commenter requested clarification on how eVS
calculates the additional postage required for mis-shipped Standard
Mail DDU parcels. With the absence of a single-piece rate for Standard
Mail, the commenter believed such parcels should be charged either an
appropriate First-Class Mail single-piece rate or Parcel Post single-
piece rate, based on the weight of the parcels.
Response: Just to clarify, DDU rates are not currently available
for Standard Mail parcels. However, to achieve improved delivery,
mailers and shippers may be authorized to commingle Standard Mail
parcels with Parcel Select parcels claimed at DDU rates and entered at
DDUs. For mis-shipped Standard Mail parcels in this situation, the
Postal Service does indeed charge the rates cited by the commenter.
Under eVS, Standard Mail parcels will be charged either an appropriate
First-Class Mail single-piece rate or Parcel Post single-piece rate,
based on the weight of the parcel and whichever rate is the lower rate.
Because of the Standard Mail marking in the postage indicia, these
pieces will still be handled like Standard Mail parcels in terms of
delivery service and any forwarding or return service indicated by
ancillary service endorsements.
e. Postage Adjustment Reviews
Comment: Three of the four commenters voiced the following concerns
about changes in current sampling methodology that will occur for eVS
mailings due to the replacement of origin sampling with destination
sampling:
Rework option. eVS mailers and shippers lack the option to
rework mail as currently permitted for mail subject to origin sampling
and verification.
Sample parcel discrepancy resolution. eVS mailers and
shippers lack any real ability to dispute destination sampling results
because the physical pieces will have been delivered, leaving only data
to resolve discrepancies.
Automated postage adjustment withdrawals. eVS mailers and
shippers lack a way to stop automatic postage adjustments calculated
through sampling and withdrawn from their debit account established
with the Postal Service before the mailer or
[[Page 38970]]
shipper even agrees with the adjustment. Two of these commenters
recommended that, in view of these methodology changes, the Postal
Service develop system functionalities for each eVS customer profile
that would allow an eVS mailer or shipper to set a threshold--either a
dollar amount or a percentage of total postage for the month--above
which the Postal Service would be required to obtain authorization from
the mailer or shipper.
Reduction in PAF. Additionally, one commenter recommended
that the Postal Service should implement a program to monitor its
sampling accuracy and include a provision that would numerically
increase the postage adjustment factor (PAF) threshold from 1.015 if
the Postal Service sampling accuracy or sampling size fell below a
specified level.
Optional procedures. eVS mailers and shippers lack any
alternative to eVS such as using optional procedure mailing systems. At
a minimum, this commenter believed that the Postal Service should still
honor and renew existing optional procedure mailing systems with
individual parcel mailers or shippers.
Response: The eVS requirements and processes presented in this
final rule represent the outcome of more than three years of
collaborative work between the parcel shipping industry and the Postal
Service in the concept and design of this postage payment system. The
use of destination sampling as a verification tool constitutes the
foundation of eVS and provides parcel mailers and shippers with the
greatest flexibility and freedom in managing their internal controls,
modifying their operational processes, and improving their customer
service. At the same time, eVS processes streamline nearly every step
in the postage payment process and the reconciliation of mailings with
that payment process. The Postal Service believes that these mailer and
shipper benefits outweigh the limited option to rework mailings, an
option that most mailers and shippers under tight fulfillment schedules
and customer deadlines do not currently exercise.
In regard to the second point concerning discrepancies between
manifested information for a particular parcel and information derived
from the actual weighing and rating of the parcel as a sample, the
Postal Service notes that most discrepancies found are due to
incorrectly weighed pieces, incorrectly input rates, and incorrectly
input destination ZIP Codes. All three of these discrepancies can
result in postage differences. At the same time, they indicate that the
mailer or shipper preparing the manifest files needs to improve quality
control processes to eliminate such errors.
Postal Service employees responsible for sampling parcels are
highly trained in all areas affecting sampling such as the correct
procedures for classifying mail, proper handling of the sampling
devices and scales, uploading sampling data, and prompt return of the
sampled mailpieces to the mailstream. Postal Service employees
responsible for sampling at DDUs report to the managers of Statistical
Programs and handle a wide range of other programs requiring similar
knowledge and skills, including the Origin-Destination Information
System--Domestic Revenue, Pieces, and Weight System (ODIS-RPW) used to
estimate revenue, volume flow, weight, and performance measurement for
the Postal Service. This data is used to develop proposals for new
rates, assist in budget preparation, conduct management studies, and
support management decisions concerning mail flow and service
performance in transportation and operations.
Postal Service employees responsible for sampling at DBMCs and
DSCFs are included in the reporting structure of the manager of
Business Mail Entry. These employees are trained to handle sampling and
verification not only for eVS but for all other types and classes of
mailings, including origin verification at mailers' and shippers'
plants and at business mail entry offices. So while it is true, as the
commenter notes, that mailers and shippers are not able to dispute the
sample results due to the nature of the sampling process and the need
to get the sampled mail back into the mailstream, the data will be
collected by well-trained Postal Service employees and is expected to
be accurate.
In regard to the third point about automatic withdrawals of postage
adjustments, the adjustment process for current eVS customers is
handled manually through e-mail communications between the customers
and the Postal Service. With a small number of customers, this approach
presents few administrative burdens. With a large number of customers,
however, this approach would become inefficient for the eVS customers
and the Postal Service. Automating the adjustment process would provide
an appropriate level of efficiency and customer service. With proper
observance of quality control procedures and processes, mailers and
shippers would have few reasons to be concerned about automated postage
adjustments because of the number of review processes in place with
eVS.
During the 10-day reconciliation period following the month of
mailing in question, the eVS mailer or shipper concerned about any
specific adjustment or adjustment amount can submit a written appeal to
the Postal Service under the standards in the Domestic Mail Manual.
During the appeal process, the Postal Service will disable the
automated adjustment feature as the eVS mailer or shipper and the
Postal Service review and analyze the adjustment.
In regard to the fourth point, the Postal Service believes that the
current PAF of 1.015 provides sufficient latitude for parcel mailers
and shippers. As mentioned previously, Postal Service employees
performing sampling are well trained and accurate. The Postal Service
is working with these employees to increase the number of samples taken
at BMCs, SCFs, and DDUs.
In regard to the fifth point, eVS manifest mailing system replaces
all postage payment systems for permit imprint Parcel Select mailings,
including optional procedures and alternate mailing systems (AMS).
Mailers and shippers would be permitted to continue using such postage
payment systems for parcel mailings except for permit imprint Parcel
Select mailings or permit imprint Parcel Select mailings combined with
other parcels. The Postal Service believes that once mailers and
shippers begin using eVS, they will want to use this system for all
parcels.
3. Mailer and Shipper Quality Control Responsibilities
Comment: Two commenters voiced concerns about mailer and shipper
costs associated with the internal quality control requirements
outlined in chapter 5 of Postal Service Publication 205, Electronic
Verification System Technical Guide:
Initially, the mailer must perform postage accuracy
verifications on 0.5% of the parcels for each destination entry
level (DBMC, DSCF, DDU) from each mailer facility * * *.
The mailer must perform postage accuracy verifications on 0.5%
of the parcels from each mailer facility for the first 30 days.
After that, when mailings remain within the 1.5%
accuracy level, the percentage of parcels verified for each
destination entry level can be reduced to 0.25%. If errors for any
destination entry level exceed the 1.5% difference, 0.5%
of the parcels to that entry level must be sampled until the 1.5% accuracy level is maintained for 30 days.
One commenter proposed amending the 0.25% to 0.1% of all parcels
with
[[Page 38971]]
the view that the goal of eVS should be to reduce cost in mail
verification for mailers and shippers as well as the Postal Service.
This commenter stated that the initial costs incurred in establishing
proper quality control procedures in order to comply with these
requirements and the associated labor costs for these internal
verifications performed by the mailer or shipper could be brought in
line to meet the purpose of quality control by permitting this lower
percentage.
The commenter stated that the Postal Service should work closely
with interested parcel mailers and shippers to develop alternative
procedures that still ensure proper postage payment at a lower cost to
the mailers and shippers. In addition, the commenter suggested that the
Postal Service may want to consider reducing the number of parcels that
must be verified, especially for companies that consistently meet
quality thresholds specified by the Postal Service.
Response: The Postal Service recognizes that there are many costs
associated with implementing and maintaining a successful quality
control program at any mailer's or shipper's production site. Unlike
letter-size mail and flat-size mail--both of which tend to be
predictable in production, scheduling, and quality--parcel mail
generally does not have those characteristics of predictability. Parcel
mail represents a form of mail driven by customer orders and
fulfillment not by catalysts such as monthly invoicing, subscription
services, or sales cycles for advertising campaigns. As a result,
parcel mailings can vary greatly from day to day, whether for a parcel
mailer or a parcel shipper consolidating parcels from several clients.
In addition, because eVS relies solely on the accuracy of the manifest
files submitted and the subsequent sampling done by the Postal Service
at destination, the importance of quality control assumes an extremely
critical role for the success of this electronic system.
The required sampling percentages are minimal to ensure that the
parcel mailer or shipper using eVS prepares and reports accurate data
for the Parcel Select mailings. Taken in perspective, the Postal
Service notes that 0.5% represents only 5 parcels out of 1,000 parcels.
If the mailer or shipper plans to deposit mail at several sites from
several mailer or shipper plants, the number of parcels sampled still
remains relatively small. At 0.25%, the mailer or shipper reduces the
number of parcels sampled by one-half.
The Postal Service encourages the use of more quality control
rather than less to validate processes and systems. However, the Postal
Service also believes that mailers or shippers who demonstrate superior
quality control procedures as benchmarked by the postage adjustment
factor (PAF) should be rewarded for that performance. In response to
these two commenters, the Postal Service will modify the business rules
in Publication 205 for postage accuracy verifications for eVS mailers
and shippers as follows:
The mailer must perform postage accuracy verifications on 0.5%
of the parcels from each mailer facility for the first 30 days.
After that, when mailings remain within the 1.5%
accuracy level, the percentage of parcels verified from each
destination entry level can be reduced to 0.25% for the next 60
days. After that 60-day period, the percentage of parcels verified
from each destination entry level can be reduced to 0.10%. If any
destination entry level exceeds the 1.5% difference,
0.5% of the parcels to that entry level must be sampled until the
1.5% accuracy level is maintained for 30 days, followed
by 60 days at 0.25% and finally at 0.10%.
The Postal Service will continue to work with parcel mailers and
parcel shippers on improving quality control procedures. An attachment
to the service agreement references the following quality control
processes that can be tailored to specific business and operational
needs:
Quality control documentation. Maintain and document
quality control over all aspects of mail production and system
processing environments. Documentation could be represented by a
quality control manual or other work instructions and checklists that
the Postal Service could audit if necessary.
Customer number maintenance process. Ensure that all the
shipper's clients are incorporated into the eVS data structure for
proper identification and impact on postage payment.
Barcode read rate. Document which quality control
processes are used and which reports are generated to ensure accurate
readability of barcode information on all parcels.
Insured parcels. Have a process to validate that all
insured parcels or collect-on-delivery parcels, whether claimed by the
mailer or shipper or by clients of the mailer or shipper, are verified
as being present within the mailing before including the mailer's or
shipper's data or the clients' data within the electronic eVS manifest
mailing. This data must be protected using detail record 2 format
criteria as specified in Publication 205.
Sampling process. Document the frequency of errors by
using PS Form 8159 or a facsimile and provide an explanation of those
errors and the corrective action taken for files accepted from clients.
Have client-based quality control to ensure the proper rating of all
material being entered by the client.
File upload process. Ensure the proper upload of all
electronic eVS manifest mailing data.
File return process. Ensure that file error report data--
such as the Product Tracking System Error/Warning report--returned from
the Postal Service receives scrutiny, prompt correction, retransmission
or other electronically documented reconciliation.
Monthly quality improvement effort. Provide a corrective
action report regarding action taken to improve quality if Postal
Service sampling results indicate more than 1.5% error.
Delivery appointment quality measurement. Arrive within
one half hour of appointment schedules and provide, upon request by the
Postal Service, electronic validation of monthly performance in meeting
these appointment schedule times, as applicable to each destination
delivery unit post office where mail is being deposited.
4. ``Start-the-Clock'' Confirmation at Time of Induction
Comment: Two commenters expressed concern about the elimination of
the PS Form 8125, Plant-Verified Drop Shipment (PVDS) Verification and
Clearance, that mailers or shippers currently use when they enter PVDS
mailings at a destination facility. For the Postal Service, the form
confirms that the mailing has already been verified by the Postal
Service and may be accepted. For the mailer or shipper and the Postal
Service, the form serves as the ``start-the-clock'' event for Parcel
Select performance. The commenter proposed replacing the process of
scanning the Form 8125 by requiring Postal Service destination
facilities to scan five parcels from the shipment when received. The
commenter requested that the Postal Service specify what will replace
the PS Form 8125 barcode scan as proof of entry and ``start-the-
clock.'' The commenter concluded that the Postal Service should commit
to prompt verification and acceptance at destination facilities.
Response: The Postal Service and the parcel shipping industry
worked together for the past three years to develop a postage payment
system that eliminated reliance on paperwork, including PS Form 8125.
With the proper reconciliation of data in the manifest files created
and submitted by an eVS mailer or shipper, the Postal
[[Page 38972]]
Service does not require clearance documentation.
In response to the critical need, however, for eVS mailers and
shippers to have confirmation that a shipment has been received, the
Postal Service is in the process of considering new acceptance
procedures for eVS mailings. These procedures would incorporate
scanning a yet-to-be determined percentage of pieces in each Parcel
Select destination entry mailing with the ``DC/eVS Arrive'' scan event.
Further, the Postal Service is examining the appropriate system logic
that would be used for this additional data collected on Parcel Select
mailings to support service performance measurement, also a critical
element for eVS mailers and shippers and for the Postal Service.
It is expected that the new procedures would provide a more
efficient and effective means of entering Parcel Select mailings.
Because this change would affect many mailers and shippers and Postal
Service operations, considerable work with the mailing industry will be
needed before final procedures are programmed and adopted.
5. Mandatory Implementation and Scope of eVS
Comment: One commenter stated that mailers or shippers with
multiple facilities may need more than one year to test and implement
eVS.
Response: The Postal Service believes that most mailers and
shippers, even those with multiple facilities, will have little
difficulty testing and implementing eVS within one year. Generally,
parcel mailers and parcel shippers already manifesting parcel mailings
have the electronic infrastructure and quality control processes needed
for the implementation of eVS. Depending on the circumstances and
proposed timelines of such multiple-site parcel mailers or parcel
shippers, the Postal Service will consider possible extensions for full
implementation of eVS at all sites.
Comment: One commenter stated that many mailers and shippers
currently use their manifest systems to pay postage for all classes and
subclasses of mail. This commenter noted that the proposed rule
published on November 7, 2005, in the Federal Register applied only to
Parcel Select mailings and to Parcel Select mailings authorized to
contain machinable Standard Mail parcels and parcels from other Package
Services subclasses (Bound Printed Matter, Media Mail, and Library
Mail). This commenter recommended that eVS be made available for all
classes of parcels.
Response: The Postal Service agrees with this commenter's
recommendation and will extend the availability of eVS, but not its
required use, to all classes of domestic mail, whether or not the
parcels are included in a Parcel Select mailing. Currently, eVS may be
used for Bound Printed Matter, Media Mail, and Regular Standard Mail.
In addition, the Postal Service plans to extend eVS to permit imprint
Priority Mail and First-Class Mail after it has developed origin
verification processes by working with the parcel industry and Postal
Service management responsible for acceptance procedures.
Comment: One commenter noted that the implementation of eVS
requires considerable upfront costs. This commenter believed that such
costs would reduce the value of eVS and possibly decrease the
competitive position of the Postal Service as a parcel carrier. The
commenter recommended that eVS should be made optional and that
workshare discounts should be provided to eVS parcel mailers and
shippers.
Response: The Postal Service believes that most parcel mailers and
parcel shippers will experience limited costs in modifying their
current production and information technology systems to accommodate
eVS. In fact, many Parcel Select mailers and shippers already use
manifesting systems and transmit Delivery Confirmation files. eVS uses
the same information already created by these systems. This similarity
helps minimize transition costs to eVS.
From a competitive standpoint, eVS offers significant benefits to
parcel mailers and shippers. Mailers and shippers no longer have to
wait for Postal Service verification, the parcel barcoding requirement
provides greater specificity in accounting and postage, and the
electronic manifests eliminate the need for most paper documentation.
At the same time, eVS increases operational flexibility for
participants, and streamlines most administrative processes for
participants and the Postal Service.
The Postal Service and the parcel industry have worked many years
to evolve a system that would modernize the handling and payment for
parcel mail. The Postal Service believes that the eVS features and
benefits will make parcel mail an attractive alternative for many
customers.
The Postal Service wants to point out that postage worksharing
activities generally require mailers and shippers to prepare, sort, or
transport mail to qualify for reduced postage rates (``worksharing
rates''). These reduced rates are based on the avoided costs estimated
by the Postal Service as a result of worksharing activities done by the
mailer or shipper. The key activities include (1) barcoding and
preparing mail for Postal Service automated equipment; (2) presorting
mail by ZIP Code or specific delivery location; and (3) entering mail
at a Postal Service facility closer to the final destination of the
mail.
The Postal Service notes that eVS is simply a more advanced
manifest mailing system for permit imprint mail that reduces certain
tasks for mailers and shippers. Under eVS, mailers and shippers are not
assuming the performance of tasks generally done by the Postal Service,
including verification of mail and monitoring mailer and shipper
quality. Even though these tasks are simplified and greatly automated
under eVS, they are still tasks that the Postal Service must perform to
ensure that mailers and shippers can benefit from this program while
protecting Postal Service revenue. So the traditional basis for
worksharing is not present in eVS.
The net benefits of eVS would inevitably be passed on to the
mailers and shippers by helping to mitigate increases in institutional
costs for the Postal Service and costs directly associated with
specific classes and subclasses of mail. At the same time, eVS would,
in the long-term, reduce overall operational and administrative costs
for mailers and shippers.
Comment: One commenter stated that mandating eVS might prevent
mailers or shippers who cannot meet the requirements for this new
system from using Parcel Select. This commenter also expressed concern
about the intentions of the Postal Service to extend the use of eVS to
all parcel mailings in the future, raising additional issues with the
mailing industry.
Response: The Postal Service plans to make eVS available for all
parcel-shaped mail, but it does not intend to mandate the use of eVS
outside Parcel Select mailings without further experience and
discussions with the parcel industry.
Section B. Background and Overview
The Postal Service has worked closely with the parcel shipping
industry over the past 3 years to develop verification and acceptance
procedures designed for customer convenience and flexibility in mail
induction and postage payment. Current procedures for the acceptance
and verification of parcel mailings are paper-driven and can be
challenging in a dynamic shipping industry. This industry includes
mailers and mail
[[Page 38973]]
owners (such as catalog companies, order-fulfillment houses, and e-
commerce firms) as well as shippers (such as regional and national
carriers and parcel consolidators and transporters handling parcels
from mailers, mail owners, and other shippers).
Current Operational and Document Flow
Current operational cycles of parcel mailers and shippers tend to
be tied to the schedule of Postal Service clerks who visit their plants
and distribution centers to verify and accept parcel mail before it can
be entered into the mailstream or transported to Postal Service
destination entry facilities for induction. For destination entry
parcel mailers or shippers, scheduling poses a greater challenge
because they must prepare paper documentation for each scheduled
induction event at the time of acceptance and verification at their
plants.
The critical documents used for parcel mail are the numerous
postage statements representing payment for the many and varied
destination entry points. These postage statements are generated with
corresponding manifests to support the mail volume and destination
delivery points. A challenge for the mailer or shipper is the high
level of coordination needed to ensure that the mail, the Postal
Service personnel charged with verification, and the mailer's or
shipper's transportation all arrive around the same time. The
additional key documentation for destination entry mail is PS Form
8125, Plant-Verified Drop Shipment (PVDS) Verification and Clearance,
which serves as proof of payment for each specific destination entry
shipment when presented to the Postal Service at the entry facility.
After Postal Service clerks verify the parcel mail at a mailer's or
shipper's plant, the mail often flows through consolidators and
transporters who must keep track of the various PS Forms 8125 that the
Postal Service certified at the time the mail was verified.
When consolidators and transporters commingle parcels from multiple
mailings, it becomes even more difficult to keep the physical mailings
and corresponding documents intact. It is also difficult for Postal
Service clerks at destination entry facilities to reconcile the paper
documentation against the physical parcels received.
Mailers and shippers need a more convenient and flexible way to
provide and update documentation and present mail. Likewise, the Postal
Service needs a more consistent and accurate way to verify parcel
mailings at destination entry facilities.
Benefits of eVS
The Postal Service and the parcel shipping industry have worked
together to develop eVS as a new manifesting model that simplifies
acceptance, verification, and induction of parcel mailings. Under this
model, mailers or shippers barcode and manifest all parcels before
transmitting an electronic manifest to the Postal Service.
The eVS manifest lists all barcoded parcels in a mailing and
includes pertinent information for each parcel to support postage and
fee payment. Under eVS, parcel mailings are no longer verified by the
Postal Service at a mailer's or shipper's plant, and the mailer or
shipper is no longer required to create paper documentation for
induction activities. Mailers or shippers manifest the parcels,
transmit the electronic files to the Postal Service, schedule
appointments through the Facility Access and Shipment Tracking (FAST)
system, and present the parcels at the desired destination entry
facilities according to the appointments.
The Postal Service draws random statistical samples of the mailings
at the appropriate plants and delivery units, and electronically
compares the sampling data against the transmitted electronic manifest
to verify the accuracy of the mailing. Electronic reports provide
information on the discrepancies noted. These reports are available via
the eVS Web site and can facilitate an automated reconciliation
process.
Both mailers and shippers can benefit from the use of eVS for their
parcel mailings as follows:
Managing internal workflows is no longer limited by Postal
Service verification schedules.
Barcoding each parcel ensures greater precision in
accounting and postage payment processes.
Preparing and transmitting electronic manifests eliminate
the need for paper documentation, significantly improving the
efficiency of operations and reporting, and providing greater
flexibility for updating information.
Having access to a wealth of online reports provides up-
to-date mailing and transaction information. This information,
accessible 24 hours a day, 7 days a week, facilitates convenient
information sharing between the Postal Service and the eVS mailers and
shippers.
Requirements
eVS has two fundamental technical requirements that provide the
necessary data and configuration for successful processing:
Electronic manifests. The creation and successful
transmission of electronic manifests to the Postal Service for postage
payment will be required. The electronic file format and data elements
to be used for these manifests are detailed in Postal Service
Publication 205. The eVS electronic manifests will replace today's
hardcopy manifest, as well as the associated hard-copy postage
statement and PS Form 8125.
Parcel barcoding. The application of a unique barcode to
each parcel will be required. There are two standardized eVS barcode
formats: the Confirmation Services barcode (that is, the current
barcode used for Delivery Confirmation\TM\ and Signature
Confirmation\TM\) and the Package Services routing barcode for parcels
not containing Confirmation Services. Technical requirements for each
barcode type are also detailed in Publication 205.
[cir] The barcode must be an authorized UCC/EAN 128 barcode meeting
the technical requirements in Publication 205.
[cir] The mailer or shipper ID used in the barcode must be unique
to the parcel shipper or the parcel shipper's client.
[cir] Each barcode must be unique for 12 consecutive months. (The
Postal Service is currently developing requirements to shorten this
period to 6 consecutive months for implementation by mid-2007.)
Because Delivery Confirmation service does not require any
additional fees for Parcel Select items, mailers and shippers are
encouraged to apply a Delivery Confirmation service barcode to all
Parcel Select pieces. Delivery Confirmation service is available on
other Package Services and Standard Mail parcels for $0.14, when using
the electronic option. Mailers and shippers may choose to apply an
alternate barcode as described in Publication 205 to avoid paying this
fee. However, no delivery information will be available when using this
barcode.
eVS Manifest Mailing Operations
The principal eVS manifest mailing operations for the eVS
participant and the Postal Service are as follows:
1. Transmitting electronic manifest files. On or before the actual
date of deposit (also called the date of mailing), the mailer or
shipper transmits electronic manifests to the Postal Service detailing
all eVS parcels to be deposited into the mail stream.
[[Page 38974]]
2. Generating postage statements. eVS generates postage statements
using the information contained in the mailer's or shipper's
transmitted manifest files and submits these postage statements
directly to PostalOne!
3. Paying postage and fees. From the information on the generated
postage statements, postage and any fees for special services are
withdrawn from the mailer's or shipper's PostalOne! payment account.
Account information, including current balances and transactions, is
updated on the eVS Web site. The eVS mailer or shipper can access the
password-protected Web pages to view postage statements and associated
funds debited from the account.
4. Transporting and depositing parcels. The eVS mailer or shipper
makes appointments through the Postal Service's FAST system and then
the mailer or shipper transports and deposits the parcels at the
appropriate Postal Service destination entry facility, based on the
entry rate claimed:
a. Destination bulk mail center.
b. Destination sectional center facility.
c. Destination delivery unit.
5. Sampling deposited parcels. As parcels are deposited at the
destination entry facilities, the Postal Service randomly samples the
parcels using scanning devices and electronic scales and uploads the
collected sampling data to the eVS application. The uploaded data is
matched to the data manifested by the mailer or shipper and then
compared to verify whether the manifested postage claimed by the mailer
or shipper for the sampled parcels has been calculated correctly based
on specific rate determinants and physical characteristics of the
parcels. The results of the comparison are recorded in the eVS database
and used to calculate the postage adjustment factor (PAF) described in
the next section. Sampling data collected by the Postal Service
includes the following:
a. Barcode information and rate markings on the mailing label.
b. Entry ZIP Code of the sampling site and destination ZIP Code on
the mailing label.
c. Zone, if applicable to the class or subclass of mail.
d. Size of the parcel.
e. Weight of the parcel.
f. Machinability of the parcel.
6. Determining mis-shipped and un-manifested parcels. When barcodes
on the mailing labels are scanned during the normal processing and
delivery operations (for example, delivery scans collected for parcels
prepared with Delivery Confirmation), the barcode data is transmitted
to the eVS database to determine whether the parcels are mis-shipped or
un-manifested. Mis-shipped parcels are parcels deposited at the
incorrect destination entry facility. Un-manifested parcels are parcels
scanned but not included on the mailer's or shipper's manifest.
7. Assessing additional postage. As described in the next section,
the mailer or shipper is assessed postage for discrepancies found in
the electronic manifests for any of the following:
a. Incorrectly rated parcels.
b. Mis-shipped parcels.
c. Un-manifested parcels.
Postage Adjustments
The eVS program will collect postage daily based on the electronic
manifests received that day from mailers or shippers. For calculating
postage adjustments in eVS, a mailing period is defined as a calendar
month. A reconciliation period is defined as the 20 days immediately
following the mailing period. In addition to the daily collection of
postage based on the manifests, postage will be calculated and assessed
for the following types of errors when detected:
Incorrectly rated parcels. If total postage paid for the
parcels on the manifests received for a mailing period is understated
by more than 1.5% based on sampling and finding underpaid parcels, a
postage adjustment factor (PAF) will be calculated by dividing the
total postage for the sampled parcels by the postage claimed for the
sampled parcels on the mailer's or shipper's manifests. If the PAF
exceeds 1.015 (that is, the percentage of underpayment is greater than
1.5%), then the manifested postage amount for the entire mailing period
will be multiplied by the PAF minus 1 (1.015 - 1) to determine the
additional postage due.
Mis-shipped parcels. For DDU parcels dropped at an
incorrect entry location, the mailer or shipper will be charged the
difference between the manifested postage and the single-piece rate for
the parcel. In the case of Standard Mail parcels, the mailer or shipper
will be charged the difference between the manifested postage and
(whichever is less) the appropriate single-piece First-Class Mail rate
or single-piece intra-BMC or inter-BMC Parcel Post rate. DDU rates are
currently not available for Standard Mail parcels. To allow for
improved delivery, mailers and shippers can be authorized to commingle
Standard Mail parcels with Parcel Select parcels entered at DDUs. For
DBMC and DSCF parcels dropped