Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991; Junk Fax Prevention Act of 2005, 25967-25979 [06-4169]
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Federal Register / Vol. 71, No. 85 / Wednesday, May 3, 2006 / Rules and Regulations
FEDERAL COMMUNICATIONS
COMMISSION
47 CFR Part 64
[CG Docket Nos. 02–278 and 05–338; FCC
06–42]
Rules and Regulations Implementing
the Telephone Consumer Protection
Act of 1991; Junk Fax Prevention Act
of 2005
Federal Communications
Commission.
ACTION: Final rule.
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AGENCY:
SUMMARY: In this document, the
Commission amends its rules on
unsolicited facsimile advertisements as
required by the Junk Fax Prevention Act
of 2005 (the Junk Fax Prevention Act).
In addition, the Commission addresses
certain issues raised in petitions for
reconsideration of the 2003 Report and
Order concerning the Telephone
Consumer Protection Act’s (TCPA)
facsimile advertising rules.
DATES: Effective August 1, 2006 except
for 47 CFR 64.1200(a)(3)(i), (ii), (iii), (iv),
and (vi) which contains information
collection requirements that must be
approved by the Office of Management
and Budget (OMB). The Commission
will publish a document in the Federal
Register announcing the effective date
of these paragraphs. Written comments
on the new information collection(s)
must be submitted by the public, Office
of Management and Budget (OMB) and
other interested parties on or before
June 2, 2006. The Commission also lifts
the stay in 47 CFR 64.1200(f)(3) effective
May 3, 2006.
FOR FURTHER INFORMATION CONTACT:
Erica McMahon or Richard Smith,
Consumer & Governmental Affairs
Bureau, (202) 418–2512.
SUPPLEMENTARY INFORMATION: This
document contains modified
information collection requirements
subject to the Paperwork Reduction Act
of 1995 (PRA), Public Law 104–13.
These will be submitted to the Office of
Management and Budget (OMB) for
review under 3507(d) of the PRA. OMB,
the general public, and other Federal
agencies are invited to comment on the
new information collection
requirements contained in this
proceeding. This is a summary of the
Commission’s Report and Order and
Third Order on Reconsideration, CG
Docket Nos. 02–278 and 05–338, FCC
06–42, adopted April 5, 2006, and
released April 6, 2006 (Order). The
Order amends the Commission’s rules
on unsolicited facsimile advertisements
as required by the Junk Fax Prevention
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Act. The Order also addresses issues
raised in petitions for reconsideration
arising from the Rules and Regulations
Implementing the Telephone Consumer
Protection Act of 1991, Report and
Order, (2003 TCPA Order), CG Docket
No. 02–278, FCC 03–153, released July
3, 2003; published at 68 FR 44144, (July
25, 2003). This document also addresses
issues raised in the Junk Fax Prevention
Act Notice of Proposed Rulemaking
(JFPA NPRM), CG Docket Nos. 02–278
and 05–338, FCC 05–206, released
December 9, 2005; published at 70 FR
75070 (December 19, 2005), which
proposed modifications to the
Commission’s rules on unsolicited
facsimile advertisements, and sought
comment on aspects of those rules.
Copies of any subsequently filed
documents in this matter will be
available for public inspection and
copying during regular business hours
at the FCC Reference Information
Center, Portals II, Room CY–A257, 445
12th Street, SW., Washington, DC
20054. The complete text of this
document may be purchased from the
Commission’s duplicating contractor at
Portals II, 445 12th Street, SW., Room
CY–B402, Washington, DC 20554.
Customers may contact the
Commission’s duplicating contractor at
its Web site: www.bcpiweb.com or call
1–800–378–3160. To request materials
in accessible formats for people with
disabilities (Braille, large print,
electronic files, audio format), send an
e-mail to fcc504@fcc.gov or call the
Consumer & Governmental Affairs
Bureau at (202) 418–0530 (voice) or
(202) 418–0432 (TTY). The document
can also be downloaded in Word and
Portable Document Format (PDF) at
https://www.fcc.gov/cgb/policy.
Paperwork Reduction Act of 1995
Analysis
This document contains modified
information collection requirements.
The Commission, as part of its
continuing effort to reduce paperwork
burdens, invites the general public to
comment on the information collection
requirements contained in the Order as
required by the PRA of 1995, Public
Law 104–13. Public and agency
comments are due June 2, 2006. In
addition, the Commission notes that,
pursuant to the Small Business
Paperwork Relief Act of 2002, Public
Law 107–198, see 44 U.S.C. 3506(c)(4),
the Commission previously sought
specific comment on how the
Commission might ‘‘further reduce the
information collection burden for small
business concerns with fewer than 25
employees.’’ In this present document,
the Commission has assessed the effect
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25967
of rule changes and finds that there
likely will be an increased
administrative burden on businesses
with fewer than 25 employees. The
Commission has taken steps to
minimize the information collection
burden for small business concerns,
including those with fewer than 25
employees. The rules adopted in this
Order do not to require the maintenance
of specific records for the sending of
facsimile advertisements. The
Commission also declines to limit the
duration of the Established Business
Relationship (EBR), which might have
resulted in an increase in recordkeeping
burden for entities sending fax
advertisements on the basis of an EBR.
These measures should substantially
alleviate any burdens on businesses
with fewer than 25 employees.
Synopsis
In compliance with the requirements
of the Junk Fax Prevention Act, the
Commission now amends
§ 64.1200(a)(3) of the Commission’s
rules to expressly recognize an EBR
exemption from the prohibition on
sending unsolicited facsimile
advertisements. (The Commission
correspondingly withdraws
§ 64.1200(a)(3)(i) of its rules from its
existing rules, as facsimile senders will
now be permitted to send facsimile
advertisements to recipients with whom
they have an EBR without first securing
the recipient’s written permission.)
To ensure that the EBR exemption is
not exploited, the Commission
concludes that an entity that sends a
facsimile advertisement on the basis of
an EBR should be responsible for
demonstrating the existence of the EBR.
The entity sending the fax is in the best
position to have records kept in the
ordinary course of business showing an
EBR, such as purchase agreements, sales
slips, applications and inquiry records.
(Digitized documents would be
acceptable if kept in the ordinary course
of business and if they established the
existence of the EBR.) The Commission
does emphasize that it is not requiring
any specific records be kept by facsimile
senders. Should a question arise,
however, as to the validity of an EBR,
the burden will be on the sender to
show that it has a valid EBR with the
recipient.
Recipient’s Facsimile Number
As set forth in the Junk Fax
Prevention Act, an EBR alone does not
entitle a sender to fax an advertisement
to an individual consumer or business.
The telephone facsimile number must
also be provided voluntarily by the
recipient. Specifically, under the new
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rules, any person sending a fax
advertisement under the EBR exemption
must have obtained the facsimile
number directly from the recipient
within the context of the EBR, or ensure
that the recipient voluntarily agreed to
make the number available in a
directory, advertisement, or site on the
Internet which is accessible to the
public. In accordance with the Junk Fax
Prevention Act, an exception to this
requirement will apply if the EBR was
formed prior to July 9, 2005.
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Facsimile Number Obtained Directly
From Recipient
The provision of a telephone facsimile
number to a business or other entity
reflects a willingness to receive faxes
from that entity. Accordingly, it would
be permissible for the sender to fax an
advertisement to a recipient that had
provided a facsimile number to the
sender, for example, on an application,
information request, contact information
form, or membership renewal form.
Similarly, a business card containing a
fax number that is provided by the
recipient to the sender would permit the
sending of a facsimile advertisement. It
also would be permissible for the
recipient to provide to the sender its
facsimile number orally over the
telephone or through a Web site
maintained by the fax sender. In
circumstances such as these, the
Commission concludes that the
consumer has provided the facsimile
number in the context of an established
business relationship with the fax
sender. In the event a recipient
complains that its facsimile number was
not provided to the sender, the burden
rests with the sender to demonstrate
that the number was communicated in
the context of the EBR.
Facsimile Number Obtained From
Directory, Advertisement or Internet Site
The Junk Fax Prevention Act requires
that, if the sender relies on an EBR and
obtains the facsimile number from a
directory, advertisement or site on the
Internet, the sender must ensure that the
recipient voluntarily agreed to make the
number available for public
distribution. Commenters contend that
it would be unduly burdensome for
senders of facsimile advertisements to
verify that a consumer voluntarily
agreed to make the facsimile number
public in every instance. The
Commission agrees. Therefore, the
Commission determines that a facsimile
number obtained from the recipient’s
own directory, advertisement, or
internet site was voluntarily made
available for public distribution, unless
the recipient has noted on such
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materials that it does not accept
unsolicited advertisements at the
facsimile number in question. For
instance, if the sender obtains the
number from the recipient’s own
advertisement, that advertisement
would serve as evidence of the
recipient’s agreement to make the
number available for public
distribution. (Another example might be
a number obtained from the recipient’s
own letterhead or fax cover sheet.) On
the other hand, if the sender obtains the
number from sources of information
compiled by third parties—e.g.,
membership directories, commercial
databases, or internet listings—the
sender must take reasonable steps to
verify that the recipient consented to
have the number listed, such as calling
or e-mailing the recipient. The
Commission agrees that membership
directories requiring a fee to use are
limited in distribution and, as such, the
information included within the
directory is made available to
subscribers and purchasers, not to the
general public. The Commission also
reiterates that senders of facsimile
advertisements must have an EBR with
the recipient in order to send the
advertisement to the recipient’s
facsimile number. The fact that the
facsimile number was made available in
a directory, advertisement or Web site
does not alone entitle a person to send
a facsimile advertisement to that
number.
Established Business Relationship
Formed Prior to July 9, 2005
Finally, as the Commission noted in
the JPFA NPRM, the Junk Fax
Prevention Act provides a third avenue
for the sender to obtain the facsimile
number. Pursuant to the statute, the
amended rules shall provide that if the
EBR was in existence prior to July 9,
2005, and the sender also possessed the
facsimile number before July 9, 2005,
the sender may send facsimile
advertisements to that recipient without
demonstrating how the number was
obtained or verifying it was provided
voluntarily by the recipient.
The Commission emphasizes that, to
fall within this exception, a valid EBR
must have been formed between the
sender and recipient before July 9, 2005.
For example, a business that sold a
product to a consumer in 2004 and
secured that consumer’s facsimile
number in 2004, would be permitted to
fax an advertisement to the consumer
regardless of how the facsimile number
was obtained. The Commission agrees
with those commenters that contend it
would be burdensome for senders to
prove a facsimile number was in their
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possession prior to July 9, 2005.
Therefore, the Commission adopts a
presumption that, if a valid EBR existed
prior to July 9, 2005, the sender had the
facsimile number prior to that date as
well. (This presumption could be
rebutted, for example, with evidence
that the recipient did not use the
facsimile number before July 9, 2005.) In
the event the recipient alleges a
violation of these provisions, the sender
will need to provide proof that the EBR
existed prior to July 9, 2005.
Definition of Established Business
Relationship
As noted in the JFPA NPRM, the Junk
Fax Prevention Act includes a definition
of an EBR to be used in the context of
unsolicited facsimile advertisements.
The statute provides that ‘‘[t]he term
‘established business relationship,’
* * * shall have the meaning given the
term in § 64.1200 of Title 47 of the
Commission’s rules * * * as in effect
on January 1, 2003, except that such
term shall include a relationship
between a person or entity and a
business subscriber subject to the same
terms applicable under such section to
a relationship between a person or
entity and a residential subscriber.
* * *’’ The January 1, 2003 definition
did not include any time limitations on
the EBR. The Junk Fax Prevention Act,
however, authorizes the Commission to
limit the duration of the EBR in the
context of unsolicited facsimile
advertisements after a 3-month period
beginning from the date of enactment of
the statute. Therefore, the Commission
sought comment in the JFPA NPRM on
whether to limit the EBR. The
Commission specifically sought
comment on whether it is appropriate to
limit the EBR duration for unsolicited
facsimile advertisements in the same
manner as telephone solicitations.
EBR Definition
Based on the record, and in
accordance with the Junk Fax
Prevention Act, the Commission adopts
as part of the Commission’s rules the
following definition of an EBR for
purposes of sending unsolicited
facsimile advertisements:
For purposes of paragraph (a)(3) of
this section, the term established
business relationship means a prior or
existing relationship formed by a
voluntary two-way communication
between a person or entity and a
business or residential subscriber with
or without an exchange of
consideration, on the basis of an
inquiry, application, purchase or
transaction by the business or
residential subscriber regarding
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products or services offered by such
person or entity, which relationship has
not been previously terminated by
either party.
This definition extends the EBR
exemption to faxes sent to both business
and residential subscribers. Once
established, the EBR will permit an
entity to send facsimile advertisements
to a business or residential subscriber
until the subscriber ‘‘terminates’’ it by
making a request not to receive future
faxes. (The Commission notes that the
act of terminating the EBR exemption
will only terminate the relationship for
purposes of receiving communications
constituting ‘‘unsolicited
advertisements.’’ A fax regarding
collection of a debt that does not
contain an advertisement will not be
subject to the facsimile advertising
rules.) This definition also clearly
contemplates that the EBR could be
formed by any of the following: An
inquiry, application, purchase or
transaction by the business or
residential subscriber. Consistent with
the legislative history of the TCPA, an
inquiry by a consumer could form the
basis of the EBR. However, the
definition makes clear that the inquiry
or application must be about products
or services offered by the entity. Thus,
the Commission concludes that an
inquiry about store location or the
identity of the fax sender, for instance,
would not alone form an EBR for
purposes of sending facsimile
advertisements. Merely visiting a Web
site, without taking additional steps to
request information or provide contact
information, also does not create an
EBR.
In addition, the Commission
concludes that the EBR exemption
applies only to the entity with which
the business or residential subscriber
has had a ‘‘voluntary two-way
communication.’’ It would not extend to
affiliates of that entity, including a fax
broadcaster which is retained to send
facsimile ads on behalf of that entity.
While the fax broadcaster may transmit
an advertisement on behalf of an entity
that has an EBR with the recipient, it is
not permitted to use that same EBR to
send a fax advertisement on behalf of
another client. The Commission finds
that, unlike the national do-not-call
registry, which allows consumers to
avoid most unwanted telemarketing
calls by registering a telephone number
once every five years, the Junk Fax
Prevention Act requires a consumer to
opt-out of unwanted fax advertisements
from each entity with which the
consumer has an EBR. The Commission
believes that to permit companies to
transfer their EBRs to affiliates would
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place an enormous burden on
consumers to prevent faxes from
companies with which they have no
direct business relationship.
Limits on Duration of Established
Business Relationship
As required by the Junk Fax
Prevention Act, the Commission intends
to closely monitor implementation of
the new EBR exemption and opt-out
policies adopted herein. Within one
year of the effective date of this Order,
the Commission will evaluate the
Commission’s complaint data to
determine whether the EBR exception
has resulted in a significant number of
complaints regarding facsimile
advertisements, and whether such
complaints involve facsimile
advertisements sent based on an EBR of
a duration that is inconsistent with the
reasonable expectations of consumers.
Notice of Opt-Out Opportunity
Section 2(c) of the Junk Fax
Prevention Act adds language to the
TCPA that requires senders to include a
notice on the first page of the
unsolicited advertisement that instructs
the recipient how to request that they
not receive future unsolicited facsimile
advertisements from the sender. In
accordance with the Junk Fax
Prevention Act, the Commission
amends its rules to require that all
unsolicited facsimile advertisements
contain a notice on the first page of the
advertisement stating that the recipient
is entitled to request that the sender not
send any future unsolicited
advertisements. This notice must
include a domestic contact telephone
number and a facsimile machine
number for the recipient to transmit
such a request to the sender and, as
discussed below, at least one cost-free
mechanism for transmitting an opt-out
request. The Commission emphasizes
that including an opt-out notice on a
facsimile advertisement alone is not
sufficient to permit the transmission of
the fax; an EBR with the recipient must
also exist.
Clear and Conspicuous
In the JFPA NPRM, the Commission
sought comment on whether it was
necessary to set forth in our rules the
circumstances under which the opt-out
notice will be considered ‘‘clear and
conspicuous.’’ The Commission is
persuaded that rules specifying the font
type, size and wording of the notice
might interfere with fax senders’ ability
to design notices that serve their
customers. However, the Commission
makes some additional determinations
about the opt-out notice so that
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facsimile recipients have the
information necessary to avoid future
unwanted faxes.
Consistent with the definition in our
truth-in-billing rules, ‘‘clear and
conspicuous’’ for purposes of the optout notice means a notice that would be
apparent to a reasonable consumer. The
Commission also concludes that the
notice must be separate from the
advertising copy or other disclosures
and placed at either the top or bottom
of the fax. Many facsimile
advertisements today contain text
covering the entire sheet of paper,
making it difficult to see an opt-out
notice that is placed among the
advertising material. Thus, the notice
must be distinguishable from the
advertising material through, for
example, use of bolding, italics,
different font, or the like. The
Commission clarifies that, in accordance
with the Junk Fax Prevention Act, if
there are several pages to the fax, the
first page of the advertisement must
contain the opt-out notice. (If a cover
page accompanies the advertisement,
the Commission encourages senders to
include the notice on the cover page as
well.)
Cost-Free Opt-Out Mechanism
The Junk Fax Prevention Act requires
that the notice identify ‘‘a cost-free
mechanism for a recipient to transmit a
request pursuant to such notice to the
sender of the unsolicited
advertisement[.]’’ In accordance with
the statute, the Commission amends the
rules to require senders to identify a
cost-free mechanism in their notices.
In an effort to balance the needs of
consumers who wish to opt-out of faxes
with the interests of business, the
Commission finds that a Web site
address, e-mail address, toll-free
telephone number, or toll-free facsimile
machine number will constitute ‘‘costfree mechanisms’’ for purposes of our
rules. The Commission also concludes
that a local telephone number may be
considered a cost-free mechanism so
long as the advertisements are sent to
local consumers for whom a call to that
number would not result in long
distance or other separate charges.
Senders of facsimile advertisements
need make available only one of these
mechanisms to comply with this
requirement. A Web site or e-mail
address will allow businesses,
particularly small businesses, to avoid
excessive costs associated with
maintaining a toll-free telephone
number. (Given that the Commission is
not mandating that senders offer a tollfree telephone number for consumers to
make opt-out requests, the Commission
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finds no reason to exempt small
business from the cost-free mechanism
requirement. As discussed above,
businesses can use a Web site address,
local telephone number, or e-mail
address for receiving such requests. The
record contains little empirical evidence
that the costs associated with setting up
such processes would be unduly
burdensome to a small business given
their revenues. The Commission also
notes that a third party could be
retained to maintain any of these optout mechanisms, although the sender
remains liable for ensuring that opt-out
requests are honored timely.) If a sender
uses a Web site for receiving opt-out
requests, it must describe the opt-out
mechanism and procedures clearly and
conspicuously on the first page of the
Web site.
As noted above, apart from the costfree mechanism required by the statute,
the opt-out notice must contain a
domestic contact telephone number and
facsimile machine number. If the costfree mechanism offered by the sender is
either a domestic toll-free telephone
number or toll-free facsimile machine
number, the sender will be in
compliance with both sets of
requirements. The facsimile number
should be a number that is separate and
distinct from the telephone number to
ensure consumers are less likely to find
a busy line and can make opt-out
requests without delay. It is the
responsibility of the sender to ensure
that the number(s) are available to
accept opt-out requests. In accordance
with the statute, the new rules will
require the sender to accept opt-out
requests 24 hours, 7 days a week at the
number(s), Web site or e-mail address
identified in the opt-out notice.
Timeframe for Honoring Opt-Out
Requests
In accordance with the Junk Fax
Prevention Act, the Commission
concludes that senders must comply
with an opt-out request within the
shortest reasonable time of such request.
Taking into consideration both large
databases of facsimile numbers and the
limitations on certain small businesses
to remove numbers for individuals that
opt-out, the Commission concludes that
a reasonable time to honor such requests
must not exceed 30 days from the date
such a request is made. The record
demonstrates that 30 days will provide
a reasonable opportunity for persons,
including small businesses, to process
requests and remove the facsimile
numbers from their lists or databases.
Consistent with our rules for companyspecific do-not-call requests, facsimile
senders with the capability to honor do-
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not-fax requests in less than 30 days
must do so. The Commission believes
that any period greater than 30 days will
likely impose additional costs and
burdens on consumers and businesses
that have taken steps to avoid facsimile
messages by making opt-out requests.
The Commission also concludes that the
sender must remove the facsimile
number from its fax lists within the 30day period, regardless of whether it
believes the number may be used by
more than one individual. The
Commission believes it is reasonable to
presume that persons making opt-out
requests on behalf of a business’s
facsimile machine are authorized to do
so. Senders must honor such opt-out
requests made by the business, even if
doing so restricts faxes sent to all
employees of that business. This
determination is consistent with the
Commission’s findings in the do-notcall context in which a do-not-call
request applies to all persons at the
residence associated with that telephone
number.
The Commission declines to limit the
time period during which an opt-out
request remains in effect. The
Commission recognizes that, like
telephone numbers, facsimile numbers
change hands over time. However, as
noted above, the national do-not-call
registry requires consumers to reregister just once every five years to
avoid most telemarketing calls. In the
absence of a similar do-not-fax list, a
consumer would need to make
numerous—perhaps hundreds—of optout requests every five years to avoid
receiving unwanted faxes. Instead, the
Commission concludes that a consumer
who wishes to receive faxes at a new
number or resume receiving faxes after
previously opting out should notify the
sender of such changes by giving prior
express permission to the sender. The
Commission also encourages facsimile
senders to update their facsimile
number databases, when consumers
subsequently transact business, file
applications or make inquiries.
Identification Requirements and OptOut Notice
As noted in the JFPA NPRM, the
Commission’s existing rules require
senders of facsimile messages to identify
themselves on the message, along with
the telephone number of the sending
machine or the business, other entity, or
individual sending the message. (The
Commission notes that the ‘‘sender’’ of
the facsimile advertisement is the
person on whose behalf the
advertisement is sent. Under the
Commission’s rules, the fax broadcaster
must also identify itself if it
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demonstrates a high degree of
involvement in the sender’s facsimile
messages, such as supplying the
numbers to which a message is sent.)
The TCPA also requires facsimile
messages to include the date and time
they are sent. The Commission sought
comment on the interplay between this
identification requirement and the optout notice requirement under the Junk
Fax Prevention Act. A few commenters
identified additional burdens associated
with complying separately with both
requirements. The Commission
concludes that senders that provide
their telephone number and facsimile
number as part of the opt-out notice will
satisfy the Commission’s identification
rule so long as they also identify
themselves by name on the facsimile
advertisement.
Request To Opt-Out of Future
Unsolicited Advertisements
The Junk Fax Prevention Act requires
that a request not to send future
unsolicited facsimile advertisements
meet certain requirements. In
accordance with the statutory
provisions, the Commission adopts
rules requiring that an opt-out request
identify the telephone number or
numbers of the facsimile machines or
machines to which the request relates.
In addition, the request must be made
using the telephone number, facsimile
number, Web site address or e-mail
address provided by the sender in its
opt-out notice. Most commenters argue
that permitting opt-out requests to be
made through other avenues not
identified in the notice will impair an
entity’s ability to account for all
requests and process them in a timely
manner. (The Commission encourages
senders that are on actual notice of a
recipient’s opt-out request to honor the
request even if not sent by the methods
identified in the sender’s opt-out
notice.) As discussed above, the sender
is required to include a telephone
number and facsimile number on the
advertisement, and if neither numbers
are cost-free (i.e., they are not 800 tollfree numbers or local numbers for local
recipients), then the sender must have a
Web site or e-mail address to permit
recipients to opt-out of future facsimile
messages. Requiring recipients to use
one of the methods identified on the
facsimile should reasonably permit any
consumer to avoid future facsimile
messages from the sender. Under the
new rules, the sender will be prohibited
from sending facsimile advertisements
to a person that has submitted a request
that complies with these requirements.
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Interplay Between Established Business
Relationship Exemption and Opt-Out
Request
The Commission agrees with the
majority of commenters that an opt-out
request should be honored irrespective
of whether the recipient continues to do
business with the sender. Therefore, its
rules will reflect that a do-not-fax
request will terminate the EBR
exemption from the prohibition on
sending facsimile advertisements. This
determination is consistent with the
Commission’s rules on telephone
solicitations, whereby a telephone
subscriber’s seller-specific do-not-call
request terminates any EBR exemption
with that company even if the
subscriber continues to do business
with the seller.
As set forth in the statute, a sender
may resume sending facsimile
advertisements to a consumer that has
opted-out of such communications if
that consumer subsequently provides
his express invitation or permission to
the sender. Of the comments received
on this issue, most agree that when a
consumer has made an opt-out request
of the sender, it should be up to the
sender to demonstrate that the
consumer subsequently gave his express
permission to receive faxes. The
Commission’s rules will permit such
permission to be granted in writing or
orally. Senders that claim their facsimile
advertisements are delivered based on
the recipient’s prior express permission
must be prepared to provide clear and
convincing evidence of the existence of
such permission.
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Third Parties and Fax Broadcasters
The record reveals that fax
broadcasters, which transmit other
entities’ advertisements to telephone
facsimile machines for a fee, are
responsible for a significant portion of
the facsimile messages sent today. The
Commission sought comment in the
JFPA NPRM on whether to specify that
if the entity transmitting the facsimile
advertisement is a third party agent or
fax broadcaster, that any do-not-fax
request sent to that agent will extend to
the underlying business on whose
behalf the fax is transmitted. The
Commission concludes that the
sender—the business on whose behalf
the fax advertisement is transmitted—is
responsible for complying with the optout notice requirements and for
honoring opt-out requests. Regardless of
whether the sender includes its own
contact information in the opt-out
notice or the contact information of a
third party retained to accept opt-out
requests, the sender is liable for any
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violations of the rules. This
determination is consistent with the
Commission’s telemarketing rules.
Third parties, including fax
broadcasters, need only accept and
forward do-not-fax requests to the extent
the underlying business contracts out
such responsibilities to them.
The Commission takes this
opportunity to emphasize that under the
Commission’s interpretation of the
facsimile advertising rules, the sender is
the person or entity on whose behalf the
advertisement is sent. In most instances,
this will be the entity whose product or
service is advertised or promoted in the
message. As discussed above, the sender
is liable for violations of the facsimile
advertising rules, including failure to
honor opt-out requests. Accordingly, the
Commission adopts a definition of
sender for purposes of the facsimile
advertising rules.
Under the current rules, a fax
broadcaster also will be liable for an
unsolicited fax if it demonstrates a high
degree of involvement in, or actual
notice of, the unlawful activity and fails
to take steps to prevent such facsimile
advertisements, and the Commission
will continue to apply this standard
under our revised rules. If the fax
broadcaster supplies the fax numbers
used to transmit the advertisement, for
example, the fax broadcaster will be
liable for any unsolicited
advertisements faxed to consumers and
businesses without their prior express
invitation or permission. The
Commission finds that a fax broadcaster
that provides a source of fax numbers,
makes representations about the legality
of faxing to those numbers or advises a
client about how to comply with the fax
advertising rules, also demonstrates a
high degree of involvement in the
transmission of those facsimile
advertisements. In addition, the
Commission concludes that a highly
involved fax broadcaster will be liable
for an unsolicited fax that does not
contain the required notice and contact
information. In such circumstances, the
sender and fax broadcaster may be held
jointly and severally liable for violations
of the opt-out notice requirements.
Based on its own enforcement
experience, and the fact that highly
involved fax broadcasters will have
firsthand knowledge of the inclusion of
the opt-out notice, the Commission
determines that such a fax broadcaster
must, at a minimum, ensure that the
faxes it transmits on behalf of each
sender contain the necessary
information to allow a consumer to opt
out of a particular sender’s faxes in the
future. Otherwise, the consumer may
have no means of stopping unwanted
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faxes transmitted by the fax broadcaster
on behalf of various advertisers.
Professional or Trade Organizations
The Junk Fax Prevention Act
authorizes the Commission to consider
exempting nonprofit organizations from
the opt-out notice requirements
discussed above. Specifically, the
statute provides that the Commission
may, after receiving public comment,
allow professional or trade associations
that are tax-exempt nonprofit
organizations to send unsolicited
advertisements to their members in
furtherance of the association’s taxexempt purpose that do not contain the
opt-out notice. The statute requires that
the Commission first determine that
such notice is not necessary to protect
the ability of the members of such
associations to stop such associations
from sending any future unsolicited
advertisements.
Most commenters that are themselves
trade associations or professional
organizations argue that they exist to
serve their members, and that members
of an association know how to contact
those associations should they no longer
wish to receive fax messages. They
contend that most trade associations
have a membership or customer service
department that can assist the member
with an opt-out request. Other
commenters oppose an exemption for
nonprofits, arguing that such
organizations should have no difficulty
including an opt-out notice on their
facsimile advertisements.
The Commission is not persuaded
that consumers will have the necessary
tools to easily opt-out of unwanted faxes
from trade associations if the faxes
received do not contain information on
how to opt out. Moreover, the
Commission believes the benefits to
consumers of having opt-out
information readily available outweigh
any burden in including such notices.
(The Commission notes that the opt-out
notice requirement only applies to
communications that constitute
unsolicited advertisements.) Facsimile
advertisements impose direct costs on
consumers for paper, toner, and time
spent sorting and discarding unwanted
faxes. Should consumers not have
access to opt-out contact information,
they may be forced to incur
unacceptable costs associated with faxes
sent from nonprofit organizations. In
addition, the record reveals that trade
associations already have mechanisms
in place through which members
communicate with the organization.
Therefore, inclusion of an opt-out notice
on their fax messages should not be
burdensome.
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While neither the TCPA nor its
amendments carve out an exemption for
nonprofits from the facsimile
advertising rules, the Commission
agrees with those petitioners that argue
that messages that are not commercial in
nature—which many nonprofits send—
do not constitute ‘‘unsolicited
advertisements’’ and are therefore not
covered by the facsimile advertising
prohibition. (The Commission also
emphasizes that it is not carving out an
exemption for tax-exempt nonprofits.
Rather, consistent with the language of
the TCPA, the Commission does not
intend for the clarifications in this
Order to result in the regulation of
noncommercial speech as commercial
facsimile messages under the TCPA
regulatory scheme.) The Commission
clarifies that messages that do not
promote a commercial product or
service, including all messages
involving political or religious
discourse, such as a request for a
donation to a political campaign,
political action committee or charitable
organization, are not unsolicited
advertisements under the TCPA. (Under
the Federal Election Commission’s
rules, when a person pays a political
committee for a commercially available
product or service, such as a dinner
sponsored by a political campaign, the
full purchase price of the item or service
is considered a contribution to the
campaign. Therefore, the fact that a
political message contains an offer to
attend a fundraising dinner or to
purchase some other product or service
in connection with a political campaign
or committee fundraiser does not turn
the message into an advertisement for
purposes of the TCPA’s facsimile
advertising rules.) The Commission
emphasizes that, under the Junk Fax
Prevention Act, even unsolicited
advertisements transmitted by taxexempt nonprofit organizations may be
sent to persons with whom the senders
have an established business
relationship, subject to the other
statutory requirements.
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Unsolicited Advertisement
Definition
The facsimile advertising rules apply
to a fax communication that constitutes
an ‘‘unsolicited advertisement’’ as
defined in the TCPA. The Junk Fax
Prevention Act amends the term
‘‘unsolicited advertisement’’ by adding
‘‘in writing or otherwise’’ before the
period at the end of that section. The
Commission proposed amending its
rules to reflect the change in the
statutory language. No commenter
opposed the modification. Accordingly,
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the Commission amends § 64.1200(f)(10)
of its rules so that the definition reads
as follows:
The term unsolicited advertisement
means any material advertising the
commercial availability or quality of any
property, goods, or services which is
transmitted to any person without the
person’s prior express invitation or
permission, in writing or otherwise.
Prior Express Invitation or Permission
The Commission clarifies that, as an
initial matter, a sender that has an EBR
with a consumer may send a facsimile
advertisement to that consumer without
obtaining separate permission from him.
(A sender that has received an opt-out
request from a consumer must cease
sending facsimile advertisements
regardless of whether there exists a
business relationship between them.) In
the absence of an EBR, the sender must
obtain the prior express invitation or
permission from the consumer before
sending the facsimile advertisement.
Prior express invitation or permission
may be given by oral or written means,
including electronic methods. The
Commission expects that written
permission will take many forms,
including e-mail, facsimile, and internet
form. Whether given orally or in
writing, prior express invitation or
permission must be express, must be
given prior to the sending of any
facsimile advertisements, and must
include the facsimile number to which
such advertisements may be sent. It
cannot be in the form of a ‘‘negative
option.’’ (A facsimile advertisement
containing a telephone number and an
instruction to call if the recipient no
longer wishes to receive such faxes,
would constitute a ‘‘negative option’’ as
the sender presumes consent unless
advised otherwise. However, a company
that requests a fax number on an
application form could include a clear
statement indicating that, by providing
such fax number, the individual or
business agrees to receive facsimile
advertisements from that company or
organization.) (Trade and membership
organizations could do so on their
membership renewal statements.)
The Commission is concerned that
permission not provided in writing may
result in some senders erroneously
claiming they had the recipient’s
permission to send facsimile
advertisements. Commenters that
discussed this issue agree that a sender
should have the obligation to
demonstrate that it complied with the
rules, including that it had the
recipient’s prior express invitation or
permission. Senders who choose to
obtain permission orally are expected to
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take reasonable steps to ensure that such
permission can be verified. In the event
a complaint is filed, the burden of proof
rests on the sender to demonstrate that
permission was given. The Commission
strongly suggests that senders take steps
to promptly document that they
received such permission. (An example
of such documentation could be the
recording of the oral authorization.
Other methods might include
established business practices or contact
forms used by the sender’s personnel.)
Express permission need only be
secured once from the consumer in
order to send facsimile advertisements
to that recipient until the consumer
revokes such permission by sending an
opt-out request to the sender.
The Commission concludes that, in
the absence of an EBR, facsimile
requests for permission to transmit
faxed advertisements would not be
permissible, as they would impose costs
on consumers who had not yet
consented to receive such
communications.
Senders who claim they obtained a
consumer’s prior express invitation or
permission to send them facsimile
advertisements prior to the effective
date of these rules will not be in
compliance unless they can demonstrate
that such authorization met all the
requirements adopted herein. In
addition, entities that send facsimile
advertisements to consumers from
whom they obtained permission must
include on the advertisements their optout notice and contact information to
allow consumers to stop unwanted faxes
in the future.
‘‘Transactional’’ Communications
The Commission agrees with those
petitioners who argue that messages
whose purpose is to facilitate, complete,
or confirm a commercial transaction
that the recipient has previously agreed
to enter into with the sender are not
advertisements for purposes of the
TCPA’s facsimile advertising rules. For
example, a receipt or invoice, the
primary purpose of which is to confirm
the purchase of certain items by the
facsimile recipient, is not an
advertisement of the commercial
availability of such items. Similarly,
messages containing account balance
information or other type of account
statement which, for instance, notify the
recipient of a change in terms or
features regarding an account,
subscription, membership, loan or
comparable ongoing relationship, in
which the recipient has already
purchased or is currently using the
facsimile sender’s product or service, is
not an advertisement. Communications
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sent to facilitate a loan transaction, such
as property appraisals, summary of
closing costs, disclosures (such as the
Good Faith Estimate) and other similar
documents are not advertisements when
their purpose is to complete the
financial transaction. A travel itinerary
for a trip a customer has agreed to take
or is in the process of negotiating is not
an unsolicited advertisement. Similarly,
a contract to be signed and returned by
the agent or traveler that is for the
purpose of closing a travel deal is not an
advertisement for purposes of the
prohibition. (However, the Commission
finds that messages regarding travel
deals, bonus commission offers and
other promotional information are
advertisements and would require the
recipient’s express permission in the
absence of an established business
relationship.) A communication from a
trade show organizer to an exhibitor
regarding the show and her appearance
will not be considered an unsolicited
advertisement, provided the exhibitor
has already agreed to appear. The
Commission also concludes that a
mortgage rate sheet sent to a broker or
other intermediary or a price list sent
from a wholesaler to a distributor (e.g.,
food wholesaler to a grocery store) for
the purpose of communicating the terms
on which a transaction has already
occurred are not advertisements.
(Commercial facsimile messages that
advertise the commercial availability or
quality of property, goods, or services,
but purport to be ‘‘price sheets’’ or ‘‘rate
sheets’’ in order to evade the TCPA
rules, are nevertheless unsolicited
advertisements, if not sent for the
purpose of facilitating, completing, or
confirming an ongoing transaction.)
A subscription renewal notice would
be considered ‘‘transactional’’ in nature,
provided the recipient is a current
subscriber and had affirmatively
subscribed to the publication. Finally, a
notice soliciting bid proposals on a
construction project would not be
subject to the facsimile advertising
prohibition, provided the notice does
not otherwise contain offers for
products, goods, and services. Similarly,
bids in response to specific solicitations
would not be covered by the rules, as
such communications are presumably to
facilitate a commercial transaction that
the recipient has agreed to enter into by
soliciting the bids.
In order for such messages to fall
outside the definition of ‘‘unsolicited
advertisement,’’ they must relate
specifically to existing accounts and
ongoing transactions. Messages
regarding new or additional business
would advertise ‘‘the commercial
availability or quality of any property,
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goods, or services * * *’’ and therefore
would be covered by the prohibition.
Thus, applications and materials
regarding educational opportunities and
conferences sent to persons who are not
yet participating or enrolled in such
programs are unsolicited advertisements
and require the recipient’s permission
or the existence of an established
business relationship before faxing the
recipient such information. Similarly, a
rate sheet on financial products
transmitted to a potential borrower or
potential brokers would not be
considered merely ‘‘transactional’’ in
nature and would require the sender to
either have an established business
relationship with the recipient or first
obtain express permission from the
recipient.
In response to arguments that a de
minimis amount of advertising
information should not convert a
communication into an ‘‘unsolicited
advertisement,’’ the Commission
concludes that a reference to a
commercial entity does not by itself
make a message a commercial message.
For example, a company logo or
business slogan found on an account
statement would not convert the
communication into an advertisement,
so long as the primary purpose of the
communication is, for example, to relay
account information to the fax recipient.
Offers for Free Goods and Services and
Informational Messages
The Commission concludes that
facsimile messages that promote goods
or services even at no cost, such as free
magazine subscriptions, catalogs, or free
consultations or seminars, are
unsolicited advertisements under the
TCPA’s definition. In many instances,
‘‘free’’ seminars serve as a pretext to
advertise commercial products and
services. Similarly, ‘‘free’’ publications
are often part of an overall marketing
campaign to sell property, goods, or
services. For instance, while the
publication itself may be offered at no
cost to the fascimile recipient, the
products promoted within the
publication are often commercially
available. Based on this, it is reasonable
to presume that such messages describe
the ‘‘quality of any property, goods, or
services.’’ Therefore, facsimile
communications regarding such free
goods and services, if not purely
‘‘transactional,’’ would require the
sender to obtain the recipient’s
permission beforehand, in the absence
of an EBR.
By contrast, facsimile
communications that contain only
information, such as industry news
articles, legislative updates, or employee
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25973
benefit information, would not be
prohibited by the TCPA rules. An
incidental advertisement contained in
such a newsletter does not convert the
entire communication into an
advertisement. (In determining whether
an advertisement is incidental to an
informational communication, the
Commission will consider, among other
factors, whether the advertisement is a
bona fide ‘‘informational
communication.’’ In determining
whether the advertisement is to a bona
fide ‘‘informational communication,’’
the Commission will consider whether
the communication is issued on a
regular schedule; whether the text of the
communication changes from issue to
issue; and whether the communication
is directed to specific regular recipients,
i.e., to paid subscribers or to recipients
who have initiated membership in the
organization that sends the
communication. The Commission may
also consider the amount of space
devoted to advertising versus the
amount of space used for information or
‘‘transactional’’ messages and whether
the advertising is on behalf of the sender
of the communication, such as an
announcement in a membership
organization’s monthly newsletter about
an upcoming conference, or whether the
advertising space is sold to and
transmitted on behalf of entities other
than the sender). Thus, a trade
organization’s newsletter sent via
facsimile would not constitute an
unsolicited advertisement, so long as
the newsletter’s primary purpose is
informational, rather than to promote
commercial products. The Commission
emphasizes that a newsletter format
used to advertise products or services
will not protect a sender from liability
for delivery of an unsolicited
advertisement under the TCPA and the
Commission’s rules. The Commission
will review such newsletters on a caseby-case basis.
Finally, the Commission concludes
that any surveys that serve as a pretext
to an advertisement are subject to the
TCPA’s facsimile advertising rules. The
TCPA’s definition of ‘‘unsolicited
advertisement’’ applies to any
communication that advertises the
commercial availability or quality of
property, goods or services, even if the
message purports to be conducting a
survey.
Petitions for Reconsideration on EBR
Exemption
The Commission also takes this
opportunity to dismiss as moot, any
pending petitions, or parts thereof, that
seek reconsideration of the
Commission’s determination that an
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Filings in Response to This Order
established business relationship will
no longer be sufficient to show that an
individual or business has given prior
express permission to receive
unsolicited facsimile advertisements
and those that seek reconsideration of
the written permission requirement in
§ 64.1200(a)(3)(i) of the Commission’s
rules. The Junk Fax Prevention Act
codifies an established business
relationship exception to the
prohibition on sending unsolicited
facsimile advertisements; therefore,
such petitions are now moot.
The Commission recently opened a
new docket—CG Docket No. 05–338—
and asked that all filings addressing the
facsimile advertising rules be filed in
the new docket. Any filings in response
to this Report and Order also should be
filed in CG Docket No. 05–338.
Final Regulatory Flexibility Analysis
(FRFA)
Private Right of Action
The TCPA provides consumers with a
private right of action in state court for
any violation of the TCPA’s prohibitions
on the use of automatic dialing systems,
artificial or prerecorded voice messages,
and unsolicited facsimile
advertisements. One commenter raises
concerns about class action lawsuits
brought under the TCPA, and asks the
Commission to clarify the parameters of
the private right of action. As the
Commission has stated in previous
orders, Congress provided consumers
with a private right of action, ‘‘if
otherwise permitted by the laws or rules
of court of a State.’’ This language
suggests that Congress contemplated
that such legal action was a matter for
consumers to pursue in appropriate
state courts, subject to those state courts’
rules. The Commission continues to
believe that it is for Congress, not the
Commission, either to clarify or limit
this right of action. Therefore, the
Commission declines to make any
determinations about the specific
contours of the private right of action.
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Effective Date of Rules
The record reveals that facsimile
senders may need additional time
beyond 30 days to comply with the
rules adopted herein. For example,
senders will need to ensure that opt-out
contact information is provided on all
facsimile advertisements. They also will
need to put in place mechanisms to
allow recipients to opt-out of unwanted
facsimile advertisements and establish
procedures for removing facsimile
numbers for individuals that have opted
out of such advertisements. The
Commission believes it is important to
provide adequate time for senders to
come into compliance with the rules
adopted in this order. Therefore, the
amended facsimile advertising rules
will become effective August 1, 2006.
(Those rules requiring OMB approval
under the Paperwork Reduction Act are
not effective until approved by OMB).
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As required by the Regulatory
Flexibility Act of 1980, as amended
(RFA), an Initial Regulatory Flexibility
Analysis (IRFA) was incorporated in the
Notice of Proposed Rulemaking and
Order (JFPA NPRM). The Commission
sought written public comment on the
proposals in the JFPA NPRM, including
comment on the IRFA. The only
comment received on the IRFA from the
Office of Advocacy, U.S. Small Business
Administration is discussed below. This
present Final Regulatory Flexibility
Analysis (FRFA) conforms to the RFA.
Need for, and Objectives of, the Report
and Order and Third Order on
Reconsideration
This Order is necessary to comply
with Congress’ mandate for the
Commission to issue regulations
implementing the Junk Fax Prevention
Act of 2005. In this Order, and as set
forth in the statute, the Commission: (1)
Codifies an established business
relationship (EBR) exemption to the
prohibition on sending unsolicited
facsimile advertisements; (2) provides a
definition of an EBR to be used in the
context of unsolicited facsimile
advertisements that is not limited in
duration; (3) requires the sender of a
facsimile advertisement to provide
specified notice and contact information
on the facsimile that allows recipients to
‘‘opt-out’’ of any future facsimile
transmissions from the sender; and (4)
specifies the circumstances under
which a request to ‘‘opt-out’’ complies
with the Act.
Specifically, in accordance with the
Junk Fax Prevention Act, the Order
permits the sending of facsimile
advertisements to recipients with whom
the sender has an EBR, provided certain
conditions are met regarding how the
facsimile number was obtained. In
addition, the definition of EBR for
purposes of sending facsimile
advertisements extends the EBR
exemption to faxes sent to both
businesses and residential subscribers
and is not be limited in duration. Under
the new rules, senders of facsimile
advertisements must include a notice
describing the procedures for opting out
of future faxes. The notice must be clear
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and conspicuous and located on the first
page of the advertisement. The rules
require that an opt-out notice include a
cost-free mechanism for the recipient to
request not to receive future faxes. The
cost-free mechanism must include a
toll-free telephone number, toll-free
facsimile number, Web site address, or
e-mail address. If the recipient makes a
request not to receive future fax
advertisements, the sender must honor
that request within the shortest
reasonable time, not to exceed 30 days.
In addition, the Order declines to
exempt small businesses from the costfree mechanism requirement, in part
because the Commission is not requiring
senders to provide toll-free telephone
numbers for recipients to make opt-out
requests. Finally, the Order does not
carve out an exemption for tax-exempt
nonprofit professional or trade
associations from the opt-out notice
requirement, noting that the benefits to
consumers of having opt-out
information readily available outweigh
the burden in including such notices.
Finally, the Order addresses certain
issues raised in petitions for
reconsideration of the 2003 TCPA Order
concerning the TCPA’s facsimile
advertising rules. Specifically, the Order
provides guidance to fax senders on
what messages do not constitute
unsolicited advertisements for purposes
of the fax rules and therefore could be
sent without the prior permission of the
recipient. The Order clarifies that
messages that do not promote a
commercial product or service,
including all messages involving
political or religious discourse, such as
request for a donation to a political
campaign, political action committee or
charitable organization, are not
unsolicited advertisements under the
TCPA. The Order also concludes that
messages whose purpose is to facilitate,
complete, or confirm a commercial
transaction that the recipient has
previously agreed to enter into with the
sender are not advertisements. These
might include a receipt or invoice, the
primary purpose of which is to confirm
the purchase of certain items by the
facsimile recipient, an account
statement, or communications sent to
facilitate a loan transaction already
entered into by the recipient. In
addition, the Order determines that
facsimile communications that contain
only information, such as industry news
articles, legislative updates, or employee
benefit information, would not be
prohibited by the TCPA rules. An
incidental advertisement contained in
such a facsimile does not convert the
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entire communication into an
advertisement.
Summary of Significant Issues Raised by
Public Comments in Response to the
Supplemental IRFA
The only comment filed directly in
response to the IRFA was from the
Office of Advocacy of the U.S. Small
Business Administration (Advocacy).
In its comments, Advocacy identified
five proposed rules that would impact
small businesses. First, Advocacy noted
the Commission’s proposal to limit the
duration of the EBR as it applies to
unsolicited fax advertisements.
Advocacy contends that, as required by
the Junk Fax Prevention Act, the
proposed rule does not include an
analysis or determination that the EBR
has resulted in a significant number of
complaints. Advocacy does not believe
that the Commission has gathered the
necessary information about complaints
to limit the EBR. In addition, Advocacy
contends that for small businesses to
keep track of inquiries by customers
would require a considerable increase in
the amount of recordkeeping and would
impede the ability of small businesses to
respond to such inquiries.
Second, the Commission asked
whether it was necessary to set forth
rules on what is to be considered ‘‘clear
and conspicuous’’ for purposes of an
opt-out notice on a fax advertisement.
Advocacy believes that the clear and
conspicuous requirement should be
held to a reasonable standard and that
‘‘any further attempts by the
Commission to define the notice
requirement would likely become mired
in minutia and would likely cause more
confusion than guidance.’’
Third, Advocacy believes that 30 days
to comply with a do-not-fax request is
reasonable. Fourth, Advocacy
recommends that the Commission
exempt small businesses from the costfree mechanism requirement in the Junk
Fax Prevention Act. Advocacy contends
that many small businesses (particularly
very small businesses) do not have tollfree numbers. If the Commission
determines not to exempt small
businesses, Advocacy recommends that
the Commission allow them to use
alternatives to toll-free numbers because
of the ‘‘great expense associated with
maintaining toll-free numbers.’’ They
state that small businesses recommend
e-mail, web-based systems, or the
designation of a third party as viable
alternatives. Advocacy also says that
small businesses believe that once a
small business has chosen a means of
receiving do-not-fax requests, then optout requests should only be enforceable
if they are received in that manner.
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Finally, Advocacy indicates that small
businesses believe an exemption for taxexempt nonprofit associations from the
opt-out notice requirement would be
appropriate.
Description and Estimate of the Number
of Small Entities to Which Rules Will
Apply
The RFA directs agencies to provide
a description of, and, where feasible, an
estimate of, the number of small entities
that may be affected by the rules
adopted herein. The RFA generally
defines the term ‘‘small entity’’ as
having the same meaning as the terms
‘‘small business,’’ ‘‘small organization,’’
and ‘‘small governmental jurisdiction.’’
In addition, the term ‘‘small business’’
has the same meaning as the term
‘‘small business concern’’ under the
Small Business Act. A ‘‘small business
concern’’ is one which: (1) Is
independently owned and operated; (2)
is not dominant in its field of operation;
and (3) satisfies any additional criteria
established by the Small Business
Administration (SBA).
The IFRA stated that the
Commission’s rules on the sending of
unsolicited facsimile advertisements
would apply to any entity, including
any telecommunications carrier, which
uses the telephone facsimile machine to
advertise. Advocacy agreed, stating that
‘‘since what can be considered a
commercial fax is so broad, it is
appropriate for the Commission to
consider that its rule could potentially
impact almost all small businesses.’’
Advocacy also noted that the U.S.
Census Bureau updated its estimates
based upon census information from
2002, which places the total number of
small businesses in the United States
(which it defines as firms with fewer
than 500 employees) at 5.68 million.
Advocacy explains that ordinarily the
SBA defines small business on an
industry-by-industry basis. However,
Advocacy contends that this is not
practicable for the proposed rules
because of its ‘‘broad applicability
across industry lines which would
create confusion on the part of small
businesses’ as to whether or not they are
covered by the rules. Accordingly,
Advocacy recommends the Commission
consider adopting a new small business
size standard for this rule. Drawing from
the input from small business groups,
Advocacy recommends that the
Commission adopt a size standard of
100 employees for this rulemaking.
Based on the U.S. Census 2002
numbers, Advocacy indicates that 5.6
million firms would then qualify as
small businesses. Given that the
Commission is not exempting small
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businesses from the requirement to
identify a cost-free mechanism for fax
recipients to opt-out of future unwanted
faxes, the Commission concludes that it
is not necessary at this time to adopt a
new small business size standard for
this rule. Therefore, the Commission
estimates that, consistent with
Advocacy’s comments, the rules apply
to 5.68 million small entities across all
industries in the United States.
Description of Projected Reporting,
Recordkeeping, and Other Compliance
Requirements
The Order will likely result in
increases in projected reporting,
recordkeeping, and other compliance
requirements for senders of facsimile
advertisements. The statutory and rule
changes affect both small and large
companies. First, in accordance with the
Junk Fax Prevention Act, the Order
adopts an EBR exemption for sending
fax advertisements. Should a question
arise as to the validity of an EBR, the
burden will be on the sender to show
that it has a valid EBR with the
recipient. However, the Commission
emphasized that there is no requirement
that senders of fax advertisements
maintain any specific records
demonstrating that an EBR exists. The
Commission believes the EBR can be
demonstrated with records kept in the
ordinary course of business, such as
purchase agreements, sales slips,
applications and inquiry records.
In accordance with the Junk Fax
Prevention Act, the Commission
concludes that an EBR alone does not
entitle a sender to fax an advertisement
to an individual consumer or business.
The sender must also ensure that the
telephone facsimile number was
provided voluntarily by the recipient.
The Commission finds that it would be
permissible for the sender to fax an
advertisement to a recipient that had
provided a facsimile number directly to
the sender, for example, on an
application, information request,
contact information form, or
membership renewal form. In the event
a recipient complains that its facsimile
number was not provided to the sender,
the burden rests with the sender to
demonstrate, with such business
records, that the number was
communicated in the context of the
EBR. Similarly, if the facsimile number
was obtained from the recipient’s own
directory, advertisement, or internet
site, the Commission determined that it
was voluntarily made available for
public distribution, unless the recipient
has noted on such materials that it does
not accept unsolicited advertisements at
the facsimile number in question. In
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such circumstances, the facsimile
recipient’s own advertisement would
serve as evidence of the recipient’s
agreement to make the number available
for public distribution. If the sender
obtains the number from sources of
information compiled by third parties,
the sender must take reasonable steps to
verify that the recipient consented to
have the number listed, such as calling
or emailing the recipient. While the
Commission is not requiring that any
specific records be kept, should a
question arise about how the facsimile
number was obtained, the sender would
need to demonstrate that it was
voluntarily provided. It is up to senders
to determine the best way to do so if
that becomes necessary.
The Junk Fax Prevention Act requires
facsimile senders to include a notice on
the first page of the unsolicited
advertisement that instructs the
recipient how to request that they not
receive future unsolicited facsimile
advertisements from the sender. In the
Order, the Commission requires that all
unsolicited facsimile advertisements
contain a notice on the first page of the
advertisement stating that the recipient
is entitled to request that the sender not
send any future unsolicited
advertisements. The notice must be
separate from the advertising copy or
other disclosures and placed at either
the top or bottom of the fax. The notice
also must include a domestic contact
telephone number and a facsimile
machine number, and at least one costfree mechanism for transmitting an optout request. In the Order, the
Commission concludes that a Web site
address, e-mail address, toll-free
telephone number, or toll-free facsimile
machine number will constitute ‘‘costfree mechanisms’’ for purposes of the
rules. For those facsimile senders that
do not already have one of these
mechanisms in place, they will need to
implement one in order to give
recipients a cost-free way of opting-out
of faxes. In accordance with the statute,
the mechanism must accept opt-out
requests 24 hours, 7 days a week at the
mechanisms identified in the notice.
The rules also require that highly
involved fax broadcasters must ensure
that the faxes it transmits on behalf of
each sender contain the necessary
information to allow a consumer to optout of a particular sender’s faxes in the
future.
The new rules require that a facsimile
sender that receives a request not to
send future unsolicited advertisements
that complies with the rules must honor
that request within the shortest
reasonable time from the date of such
request, not to exceed 30 days, and is
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prohibited from sending unsolicited
advertisements to the recipient unless
the recipient subsequently provides
prior express invitation or permission to
the sender. Facsimile senders will need
to take steps to remove such facsimile
numbers from their faxing databases, or
maintain do-not-fax lists to avoid
sending advertisements to recipients
that have opted out, within the shortest
reasonable time, not to exceed 30 days.
If a recipient subsequently provides the
sender with his express permission to
send advertisements, whether orally or
in writing, the burden of proof rests
with the sender to demonstrate that
permission was given. Thus, the
Commission suggests that senders take
steps to promptly document that they
received such permission by, for
instance, recording the oral
authorization, or using established
business practices or contact forms.
Steps Taken To Minimize Significant
Economic Impact on Small Entities and
Significant Alternatives Considered
The RFA requires an agency to
describe any significant alternatives that
it has considered in reaching its
proposed approach, which may include
the following four alternatives (among
others): (1) The establishment of
differing compliance or reporting
requirements or timetables that take into
account the resources available to small
entities; (2) the clarification,
consolidation, or simplification of
compliance or reporting requirements
under the rule for small entities; (3) the
use of performance, rather than design,
standards; and (4) an exemption from
coverage of the rule, or any part thereof,
for small entities.
In this Order, the Commission adopts
rules in accordance with the provisions
in the Junk Fax Prevention Act. In doing
so, the Commission considers a number
of alternatives to minimize the
economic impact on small entities that
must comply with the rules. In this
Order, the Commission adopts an EBR
exemption to the prohibition on sending
unsolicited facsimile advertisements.
The exemption will permit all entities,
including small businesses, to send fax
advertisements to their EBR customers
without having to secure written
permission from them first. In addition,
the Commission was authorized by
Congress to consider limiting the
duration of the EBR. In the Order, the
Commission determined not to limit the
EBR and alternatively indicated it
would closely monitor implementation
of the new EBR exemption and opt-out
policies adopted in the Order. Within
one year of the effective date of the
Order, the Commission will evaluate the
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Commission’s complaint data to
determine whether the EBR exception
has resulted in a significant number of
complaints regarding facsimile
advertisements and whether such
complaints involve fax advertisements
sent based on an EBR of a duration that
is inconsistent with the reasonable
expectations of consumers.
In addition, the Junk Fax Prevention
Act requires facsimile senders to
include a clear and conspicuous notice
on the first page of the unsolicited
advertisement that instructs the
recipient how to opt-out of future
unwanted faxes. As discussed in the
Order, the Commission considered
defining clear and conspicuous to mean
a notice that is on the first page of the
advertisement and apparent to a
reasonable consumer. Alternatively, the
Commission considered providing
additional guidance to ensure that
consumers are aware of their opt-out
rights and sending parties have
standards by which they can comply
with the law. In the Order, the
Commission determined that ‘‘clear and
conspicuous’’ for purposes of the optout notice means a notice that would be
apparent to a reasonable consumer and
located on the first page of the fax
advertisement. The Commission further
clarified that the notice must be separate
from the advertising copy or other
disclosures and placed at either the top
or bottom of the fax. However, the
Commission declined to adopt rules
specifying the font type, size and
wording of the notice. The statute also
requires that senders identify in their
notices a cost-free mechanism for
recipients to transmit opt-out requests to
the senders. Rather than require senders
to provide a toll-free telephone number
for consumers to request that no future
faxes be sent, the Commission
alternatively adopted rules that permit
senders to use a Web site address, email address, toll-free telephone
number, or toll-free facsimile number.
Allowing senders to use Web sites and
e-mail addresses should minimize any
burdens on them, particularly small
businesses for whom setting up a tollfree number might be costly. The
Commission also determined that
recipients must use the opt-out
mechanisms identified by the senders in
their notices so that such businesses,
including small businesses, can more
easily account for all opt-out requests
and process them in a timely manner.
In the JFPA NPRM, the Commission
sought comment on whether to exempt
small businesses from the requirement
to provide a cost-free mechanism for a
recipient to transmit an opt-out request.
As noted above, the Commission
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declined to require fax senders to offer
a toll-free number for recipients to
request that no future faxes be sent.
Given that the Commission is not
mandating the use of toll-free numbers,
as well as the support in the record for
using Web sites and e-mail addresses by
small businesses, the Commission
determined not to exempt small
businesses from the cost-free
mechanism requirement. The
Commission found that the record
contained little empirical evidence that
the costs associated with setting up a
Web site or e-mail address would be
unduly burdensome to a small business
given their revenues.
The Commission also considered the
burdens to businesses of having to
comply with opt-out requests in the
‘‘shortest reasonable time.’’ The record
revealed that some commenters support
a period of 30 days within which
senders must comply with opt-out
requests. Other commenters support a
shorter period of time for honoring donot-fax requests, such as 10 or 15 days.
In the Order, the Commission
determined to require senders to honor
requests within the shortest reasonable
time from the date of such request, not
to exceed 30 days from the date of such
request. The Commission believes this
will permit both senders with large
databases of facsimile numbers, as well
as small businesses with limited
resources, to remove numbers for
individuals that opt-out of faxes.
Finally, the Order withdraws
§ 64.1200(a)(3)(i) of the Commission’s
rules which requires the recipient to
obtain a signed, written statement
indicating the recipient’s consent to
receive facsimile advertisements from
the sender. The Commission determined
instead that prior express invitation or
permission to send an advertisement
may be given by oral or written means,
including electronic methods. The
Commission notes that written
permission could take many forms,
including e-mail, facsimile, and internet
form. The Commission believes this
determination will permit small entities
to obtain permission more easily from
consumers who make inquiries, file
applications, or request information.
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Congressional Review Act
The Commission will send a copy of
the Report and Order and Third Order
on Reconsideration, including this
FRFA, in a report to be sent to Congress
and the Government Accountability
Office pursuant to the Congressional
Review Act, see 5 U.S.C. 801(a)(1)(A).
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Ordering Clauses
Pursuant to the authority contained in
sections 1–4, 201, 202, 217, 227, 258,
303(r), and 332 of the Communications
Act of 1934, as amended; 47 U.S.C. 151–
154, 201, 202, 217, 227, 258, 303(r), and
332; and §§ 64.1200 and 64.318 of the
Commission’s rules, 47 CFR 64.1200
and 64.318, the report and order is
adopted, and part 64 of the
Commission’s rules, 47 CFR 64.1200, is
amended.
The rules and requirements contained
in this Report and Order and Third
Order on Reconsideration shall become
effective August 1, 2006, except for 47
CFR 64.1200(a)(3)(i), (ii), (iii), (iv), and
(vi) which contains information
collection requirements under PRA are
not effective until approved by OMB.
Certain petitions for reconsideration
and/or clarification of the facsimile
advertising rules in CG Docket No. 02–
278 are denied in part, granted in part,
and dismissed in part. Specifically,
those petitions filed by Air Conditioning
Contractors of America, American
Association of Advertising Agencies, et
al., American Business Media,
American Dietetic Association,
American Society of Association
Executives, American Tire Distributors,
Inc., America’s Community Bankers,
Association of Small Business
Development Centers, California
Association of Realtors, Chamber of
Commerce of the U.S., et al., Coalition
for Healthcare Communication,
Consumer Bankers Association,
Consumer Electronics Association,
Copia International, LTC, Faxts, Inc.,
Federal Election Commission, Financial
Services Coalition, Independent
Insurance Agents and Brokers of
America, Independent Sector, Jobson
Publishing, LLC, Maryland Association
of Nonprofit Organizations, John
Mayhill, National Association of Chain
Drugstores, National Association of
Realtors, National Retail Federation,
Newsletter & Electronic Publishers
Association, Newspaper Association of
America, Presidential Classroom for
Young Americans, Inc., Produce
Marketing Association, Proximity
Marketing, Reed Elsevier, Inc.,
Scholastic, Inc., State and Regional
Newspaper Associations, Travel
Industry Group, Wells Fargo & Co., and
Yellow Pages Integrated Media
Association are dismissed to the extent
they seek reinstatement of the
established business relationship
exemption.
The Commission’s Consumer &
Governmental Affairs Bureau, Reference
Information Center, shall send a copy of
the Report and Order and Third Order
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25977
on Reconsideration to the Chief Counsel
for Advocacy of the Small Business
Administration.
List of Subjects in 47 CFR Part 64
Communications common carriers,
Telecommunications, Telephone.
Federal Communications Commission.
William F. Caton,
Deputy Secretary.
Final Rules
For the reasons discussed in the
preamble, the Federal Communications
Commission amends 47 CFR part 64 as
follows:
I
PART 64—MISCELLANEOUS RULES
RELATING TO COMMON CARRIERS
1. The authority citation for part 64
continues to read as follows:
I
Authority: 47 U.S.C. 154, 254(k) secs.
403(b)(2)(B), (c), Pub. L. 104–104, 110 Stat.
56. Interpret or apply 47 U.S.C. 201, 218, 222,
225, 226, 228, and 254(k) unless otherwise
noted.
2. Revise the heading to part 64
subpart L to read as follows:
I
Subpart L—Restrictions on
Telemarketing, Telephone Solicitation,
and Facsimile Advertising
3. Section 64.1200 is amended by
revising paragraphs (a) and (f) to read as
follows:
I
§ 64.1200
Delivery restrictions.
(a) No person or entity may: (1)
Initiate any telephone call (other than a
call made for emergency purposes or
made with the prior express consent of
the called party) using an automatic
telephone dialing system or an artificial
or prerecorded voice;
(i) To any emergency telephone line,
including any 911 line and any
emergency line of a hospital, medical
physician or service office, health care
facility, poison control center, or fire
protection or law enforcement agency;
(ii) To the telephone line of any guest
room or patient room of a hospital,
health care facility, elderly home, or
similar establishment; or
(iii) To any telephone number
assigned to a paging service, cellular
telephone service, specialized mobile
radio service, or other radio common
carrier service, or any service for which
the called party is charged for the call.
(iv) A person will not be liable for
violating the prohibition in paragraph
(a)(1)(iii) of this section when the call is
placed to a wireless number that has
been ported from wireline service and
such call is a voice call; not knowingly
made to a wireless number; and made
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within 15 days of the porting of the
number from wireline to wireless
service, provided the number is not
already on the national do-not-call
registry or caller’s company-specific donot-call list.
(2) Initiate any telephone call to any
residential line using an artificial or
prerecorded voice to deliver a message
without the prior express consent of the
called party, unless the call;
(i) Is made for emergency purposes;
(ii) Is not made for a commercial
purpose;
(iii) Is made for a commercial purpose
but does not include or introduce an
unsolicited advertisement or constitute
a telephone solicitation;
(iv) Is made to any person with whom
the caller has an established business
relationship at the time the call is made;
or
(v) Is made by or on behalf of a taxexempt nonprofit organization.
(3) Use a telephone facsimile
machine, computer, or other device to
send an unsolicited advertisement to a
telephone facsimile machine, unless—
(i) The unsolicited advertisement is
from a sender with an established
business relationship, as defined in
paragraph (f)(5) of this section, with the
recipient; and
(ii) The sender obtained the number
of the telephone facsimile machine
through—
(A) The voluntary communication of
such number by the recipient directly to
the sender, within the context of such
established business relationship; or
(B) A directory, advertisement, or site
on the Internet to which the recipient
voluntarily agreed to make available its
facsimile number for public
distribution. If a sender obtains the
facsimile number from the recipient’s
own directory, advertisement, or
Internet site, it will be presumed that
the number was voluntarily made
available for public distribution, unless
such materials explicitly note that
unsolicited advertisements are not
accepted at the specified facsimile
number. If a sender obtains the facsimile
number from other sources, the sender
must take reasonable steps to verify that
the recipient agreed to make the number
available for public distribution.
(C) This clause shall not apply in the
case of an unsolicited advertisement
that is sent based on an established
business relationship with the recipient
that was in existence before July 9, 2005
if the sender also possessed the
facsimile machine number of the
recipient before July 9, 2005. There shall
be a rebuttable presumption that if a
valid established business relationship
was formed prior to July 9, 2005, the
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sender possessed the facsimile number
prior to such date as well; and
(iii) The advertisement contains a
notice that informs the recipient of the
ability and means to avoid future
unsolicited advertisements. A notice
contained in an advertisement complies
with the requirements under this
paragraph only if—
(A) The notice is clear and
conspicuous and on the first page of the
advertisement;
(B) The notice states that the recipient
may make a request to the sender of the
advertisement not to send any future
advertisements to a telephone facsimile
machine or machines and that failure to
comply, within 30 days, with such a
request meeting the requirements under
paragraph (a)(2)(v) of this section is
unlawful;
(C) The notice sets forth the
requirements for an opt-out request
under paragraph (a)(2)(v) of this section;
(D) The notice includes—
(1) A domestic contact telephone
number and facsimile machine number
for the recipient to transmit such a
request to the sender; and
(2) If neither the required telephone
number nor facsimile machine number
is a toll-free number, a separate cost-free
mechanism including a Web site
address or e-mail address, for a recipient
to transmit a request pursuant to such
notice to the sender of the
advertisement. A local telephone
number also shall constitute a cost-free
mechanism so long as recipients are
local and will not incur any long
distance or other separate charges for
calls made to such number; and
(E) The telephone and facsimile
numbers and cost-free mechanism
identified in the notice must permit an
individual or business to make an optout request 24 hours a day, 7 days a
week.
(iv) A facsimile advertisement that is
sent to a recipient that has provided
prior express invitation or permission to
the sender must include an opt-out
notice that complies with the
requirements in paragraph (a)(3)(iii) of
this section.
(v) A request not to send future
unsolicited advertisements to a
telephone facsimile machine complies
with the requirements under this
subparagraph only if—
(A) The request identifies the
telephone number or numbers of the
telephone facsimile machine or
machines to which the request relates;
(B) The request is made to the
telephone number, facsimile number,
Web site address or e-mail address
identified in the sender’s facsimile
advertisement; and
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(C) The person making the request has
not, subsequent to such request,
provided express invitation or
permission to the sender, in writing or
otherwise, to send such advertisements
to such person at such telephone
facsimile machine.
(vi) A sender that receives a request
not to send future unsolicited
advertisements that complies with
paragraph (a)(3)(v) of this section must
honor that request within the shortest
reasonable time from the date of such
request, not to exceed 30 days, and is
prohibited from sending unsolicited
advertisements to the recipient unless
the recipient subsequently provides
prior express invitation or permission to
the sender. The recipient’s opt-out
request terminates the established
business relationship exemption for
purposes of sending future unsolicited
advertisements. If such requests are
recorded or maintained by a party other
than the sender on whose behalf the
unsolicited advertisement is sent, the
sender will be liable for any failures to
honor the opt-out request.
(vii) A facsimile broadcaster will be
liable for violations of paragraph (a)(3)
of this section, including the inclusion
of opt-out notices on unsolicited
advertisements, if it demonstrates a high
degree of involvement in, or actual
notice of, the unlawful activity and fails
to take steps to prevent such facsimile
transmissions.
*
*
*
*
*
(f) As used in this section: (1) The
terms automatic telephone dialing
system and autodialer mean equipment
which has the capacity to store or
produce telephone numbers to be called
using a random or sequential number
generator and to dial such numbers.
(2) The term clear and conspicuous
for purposes of paragraph (a)(3)(iii)(A)
of this section means a notice that
would be apparent to the reasonable
consumer, separate and distinguishable
from the advertising copy or other
disclosures, and placed at either the top
or bottom of the facsimile.
(3) The term emergency purposes
means calls made necessary in any
situation affecting the health and safety
of consumers.
(4) The term established business
relationship for purposes of telephone
solicitations means a prior or existing
relationship formed by a voluntary twoway communication between a person
or entity and a residential subscriber
with or without an exchange of
consideration, on the basis of the
subscriber’s purchase or transaction
with the entity within the eighteen (18)
months immediately preceding the date
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of the telephone call or on the basis of
the subscriber’s inquiry or application
regarding products or services offered
by the entity within the three months
immediately preceding the date of the
call, which relationship has not been
previously terminated by either party.
(i) The subscriber’s seller-specific donot-call request, as set forth in
paragraph (d)(3) of this section,
terminates an established business
relationship for purposes of
telemarketing and telephone solicitation
even if the subscriber continues to do
business with the seller.
(ii) The subscriber’s established
business relationship with a particular
business entity does not extend to
affiliated entities unless the subscriber
would reasonably expect them to be
included given the nature and type of
goods or services offered by the affiliate
and the identity of the affiliate.
(5) The term established business
relationship for purposes of paragraph
(a)(3) of this section on the sending of
facsimile advertisements means a prior
or existing relationship formed by a
voluntary two-way communication
between a person or entity and a
business or residential subscriber with
or without an exchange of
consideration, on the basis of an
inquiry, application, purchase or
transaction by the business or
residential subscriber regarding
products or services offered by such
person or entity, which relationship has
not been previously terminated by
either party.
(6) The term facsimile broadcaster
means a person or entity that transmits
messages to telephone facsimile
machines on behalf of another person or
entity for a fee.
(7) The term seller means the person
or entity on whose behalf a telephone
call or message is initiated for the
purpose of encouraging the purchase or
rental of, or investment in, property,
goods, or services, which is transmitted
to any person.
(8) The term sender for purposes of
paragraph (a)(3) of this section means
the person or entity on whose behalf a
facsimile unsolicited advertisement is
sent or whose goods or services are
advertised or promoted in the
unsolicited advertisement.
(9) The term telemarketer means the
person or entity that initiates a
telephone call or message for the
purpose of encouraging the purchase or
rental of, or investment in, property,
goods, or services, which is transmitted
to any person.
(10) The term telemarketing means
the initiation of a telephone call or
message for the purpose of encouraging
VerDate Aug<31>2005
18:14 May 02, 2006
Jkt 208001
the purchase or rental of, or investment
in, property, goods, or services, which is
transmitted to any person.
(11) The term telephone facsimile
machine means equipment which has
the capacity to transcribe text or images,
or both, from paper into an electronic
signal and to transmit that signal over a
regular telephone line, or to transcribe
text or images (or both) from an
electronic signal received over a regular
telephone line onto paper.
(12) The term telephone solicitation
means the initiation of a telephone call
or message for the purpose of
encouraging the purchase or rental of, or
investment in, property, goods, or
services, which is transmitted to any
person, but such term does not include
a call or message:
(i) To any person with that person’s
prior express invitation or permission;
(ii) To any person with whom the
caller has an established business
relationship; or
(iii) By or on behalf of a tax-exempt
nonprofit organization.
(13) The term unsolicited
advertisement means any material
advertising the commercial availability
or quality of any property, goods, or
services which is transmitted to any
person without that person’s prior
express invitation or permission, in
writing or otherwise.
(14) The term personal relationship
means any family member, friend, or
acquaintance of the telemarketer making
the call.
*
*
*
*
*
[FR Doc. 06–4169 Filed 5–2–06; 8:45 am]
BILLING CODE 6712–01–P
FEDERAL COMMUNICATIONS
COMMISSION
47 CFR Part 73
[DA 06–794; MB Docket No. 05–100, RM–
11181; MB Docket No. 05–153, RM–11223]
Radio Broadcasting Services; Encino,
TX; and Steamboat Springs, CO
Federal Communications
Commission.
ACTION: Final rule.
AGENCY:
SUMMARY: This document allots two new
allotments in Encino, Texas and
Steamboat Springs, Colorado. The
Audio Division, at the request of Linda
Crawford, allots Channel 250A at
Encino, Texas, as the community’s
second local aural transmission service.
The reference coordinates for Channel
250A at Encino are 26–56–09 North
Latitude and 98–08–06 West Longitude.
The allotment requires no site
PO 00000
Frm 00061
Fmt 4700
Sfmt 4700
25979
restriction because the location is at city
reference coordinates. SUPPLEMENTARY
INFORMATION, infra.
DATES: Effective May 22, 2006. The
window period for filing applications
for these allotments will not be opened
at this time. Instead, the issue of
opening these allotments for auction
will be addressed by the Commission in
a subsequent order.
ADDRESSES: Federal Communications
Commission, 445 Twelfth Street, SW.,
Washington, DC 20554.
FOR FURTHER INFORMATION CONTACT:
Rolanda F. Smith, Media Bureau, (202)
418–2180.
SUPPLEMENTARY INFORMATION: This is a
synopsis of the Commission’s Report
and Order, MB Docket Nos. 05–100 and
05–153, adopted April 5, 2006 and
released April 7, 2006. The full text of
this Commission decision is available
for inspection and copying during
regular business hours at the FCC’s
Reference Information Center, Portals II,
445 Twelfth Street, SW., Room CY–
A257, Washington, DC 20554. The
complete text of this decision may also
be purchased from the Commission’s
duplicating contractor, Best Copy and
Printing, Inc., 445 12th Street, SW.,
Room CY–B402, Washington, DC,
20054, telephone 1–800–378–3160 or
https://www.BCPIWEB.com. The
Commission will send a copy of this
Report and Order in a report to be sent
to Congress and the Government
Accountability Office pursuant to the
Congressional Review Act, see 5 U.S.C.
801(a)(1)(A).
The Audio Division, at the request of
Dana J. Puopolo, allots Channel 289A at
Steamboat Springs, Colorado, as the
community’s third FM commercial
broadcast service. The reference
coordinates for Channel 289A at
Steamboat Springs are 40–30–00 North
Latitude and 106–54–00 West
Longitude. The allotment requires a site
restriction of 6.1 kilometers (3.8 miles)
west of the community to avoid a shortspacing to the licensed site of FM
Station KJAC, Channel 288C1, Timnath,
Colorado.
List of Subjects in 47 CFR Part 73
Radio, Radio broadcasting.
The Federal Communications
Commission amends 47 CFR part 73 as
follows:
I
PART 73—RADIO BROADCAST
SERVICES
1. The authority citation for part 73
continues to read as follows:
I
Authority: 47 U.S.C. 154, 303, 334, 336.
E:\FR\FM\03MYR1.SGM
03MYR1
Agencies
[Federal Register Volume 71, Number 85 (Wednesday, May 3, 2006)]
[Rules and Regulations]
[Pages 25967-25979]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 06-4169]
[[Page 25967]]
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
47 CFR Part 64
[CG Docket Nos. 02-278 and 05-338; FCC 06-42]
Rules and Regulations Implementing the Telephone Consumer
Protection Act of 1991; Junk Fax Prevention Act of 2005
AGENCY: Federal Communications Commission.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: In this document, the Commission amends its rules on
unsolicited facsimile advertisements as required by the Junk Fax
Prevention Act of 2005 (the Junk Fax Prevention Act). In addition, the
Commission addresses certain issues raised in petitions for
reconsideration of the 2003 Report and Order concerning the Telephone
Consumer Protection Act's (TCPA) facsimile advertising rules.
DATES: Effective August 1, 2006 except for 47 CFR 64.1200(a)(3)(i),
(ii), (iii), (iv), and (vi) which contains information collection
requirements that must be approved by the Office of Management and
Budget (OMB). The Commission will publish a document in the Federal
Register announcing the effective date of these paragraphs. Written
comments on the new information collection(s) must be submitted by the
public, Office of Management and Budget (OMB) and other interested
parties on or before June 2, 2006. The Commission also lifts the stay
in 47 CFR 64.1200(f)(3) effective May 3, 2006.
FOR FURTHER INFORMATION CONTACT: Erica McMahon or Richard Smith,
Consumer & Governmental Affairs Bureau, (202) 418-2512.
SUPPLEMENTARY INFORMATION: This document contains modified information
collection requirements subject to the Paperwork Reduction Act of 1995
(PRA), Public Law 104-13. These will be submitted to the Office of
Management and Budget (OMB) for review under 3507(d) of the PRA. OMB,
the general public, and other Federal agencies are invited to comment
on the new information collection requirements contained in this
proceeding. This is a summary of the Commission's Report and Order and
Third Order on Reconsideration, CG Docket Nos. 02-278 and 05-338, FCC
06-42, adopted April 5, 2006, and released April 6, 2006 (Order). The
Order amends the Commission's rules on unsolicited facsimile
advertisements as required by the Junk Fax Prevention Act. The Order
also addresses issues raised in petitions for reconsideration arising
from the Rules and Regulations Implementing the Telephone Consumer
Protection Act of 1991, Report and Order, (2003 TCPA Order), CG Docket
No. 02-278, FCC 03-153, released July 3, 2003; published at 68 FR
44144, (July 25, 2003). This document also addresses issues raised in
the Junk Fax Prevention Act Notice of Proposed Rulemaking (JFPA NPRM),
CG Docket Nos. 02-278 and 05-338, FCC 05-206, released December 9,
2005; published at 70 FR 75070 (December 19, 2005), which proposed
modifications to the Commission's rules on unsolicited facsimile
advertisements, and sought comment on aspects of those rules. Copies of
any subsequently filed documents in this matter will be available for
public inspection and copying during regular business hours at the FCC
Reference Information Center, Portals II, Room CY-A257, 445 12th
Street, SW., Washington, DC 20054. The complete text of this document
may be purchased from the Commission's duplicating contractor at
Portals II, 445 12th Street, SW., Room CY-B402, Washington, DC 20554.
Customers may contact the Commission's duplicating contractor at its
Web site: www.bcpiweb.com or call 1-800-378-3160. To request materials
in accessible formats for people with disabilities (Braille, large
print, electronic files, audio format), send an e-mail to
fcc504@fcc.gov or call the Consumer & Governmental Affairs Bureau at
(202) 418-0530 (voice) or (202) 418-0432 (TTY). The document can also
be downloaded in Word and Portable Document Format (PDF) at https://
www.fcc.gov/cgb/policy.
Paperwork Reduction Act of 1995 Analysis
This document contains modified information collection
requirements. The Commission, as part of its continuing effort to
reduce paperwork burdens, invites the general public to comment on the
information collection requirements contained in the Order as required
by the PRA of 1995, Public Law 104-13. Public and agency comments are
due June 2, 2006. In addition, the Commission notes that, pursuant to
the Small Business Paperwork Relief Act of 2002, Public Law 107-198,
see 44 U.S.C. 3506(c)(4), the Commission previously sought specific
comment on how the Commission might ``further reduce the information
collection burden for small business concerns with fewer than 25
employees.'' In this present document, the Commission has assessed the
effect of rule changes and finds that there likely will be an increased
administrative burden on businesses with fewer than 25 employees. The
Commission has taken steps to minimize the information collection
burden for small business concerns, including those with fewer than 25
employees. The rules adopted in this Order do not to require the
maintenance of specific records for the sending of facsimile
advertisements. The Commission also declines to limit the duration of
the Established Business Relationship (EBR), which might have resulted
in an increase in recordkeeping burden for entities sending fax
advertisements on the basis of an EBR. These measures should
substantially alleviate any burdens on businesses with fewer than 25
employees.
Synopsis
In compliance with the requirements of the Junk Fax Prevention Act,
the Commission now amends Sec. 64.1200(a)(3) of the Commission's rules
to expressly recognize an EBR exemption from the prohibition on sending
unsolicited facsimile advertisements. (The Commission correspondingly
withdraws Sec. 64.1200(a)(3)(i) of its rules from its existing rules,
as facsimile senders will now be permitted to send facsimile
advertisements to recipients with whom they have an EBR without first
securing the recipient's written permission.)
To ensure that the EBR exemption is not exploited, the Commission
concludes that an entity that sends a facsimile advertisement on the
basis of an EBR should be responsible for demonstrating the existence
of the EBR. The entity sending the fax is in the best position to have
records kept in the ordinary course of business showing an EBR, such as
purchase agreements, sales slips, applications and inquiry records.
(Digitized documents would be acceptable if kept in the ordinary course
of business and if they established the existence of the EBR.) The
Commission does emphasize that it is not requiring any specific records
be kept by facsimile senders. Should a question arise, however, as to
the validity of an EBR, the burden will be on the sender to show that
it has a valid EBR with the recipient.
Recipient's Facsimile Number
As set forth in the Junk Fax Prevention Act, an EBR alone does not
entitle a sender to fax an advertisement to an individual consumer or
business. The telephone facsimile number must also be provided
voluntarily by the recipient. Specifically, under the new
[[Page 25968]]
rules, any person sending a fax advertisement under the EBR exemption
must have obtained the facsimile number directly from the recipient
within the context of the EBR, or ensure that the recipient voluntarily
agreed to make the number available in a directory, advertisement, or
site on the Internet which is accessible to the public. In accordance
with the Junk Fax Prevention Act, an exception to this requirement will
apply if the EBR was formed prior to July 9, 2005.
Facsimile Number Obtained Directly From Recipient
The provision of a telephone facsimile number to a business or
other entity reflects a willingness to receive faxes from that entity.
Accordingly, it would be permissible for the sender to fax an
advertisement to a recipient that had provided a facsimile number to
the sender, for example, on an application, information request,
contact information form, or membership renewal form. Similarly, a
business card containing a fax number that is provided by the recipient
to the sender would permit the sending of a facsimile advertisement. It
also would be permissible for the recipient to provide to the sender
its facsimile number orally over the telephone or through a Web site
maintained by the fax sender. In circumstances such as these, the
Commission concludes that the consumer has provided the facsimile
number in the context of an established business relationship with the
fax sender. In the event a recipient complains that its facsimile
number was not provided to the sender, the burden rests with the sender
to demonstrate that the number was communicated in the context of the
EBR.
Facsimile Number Obtained From Directory, Advertisement or Internet
Site
The Junk Fax Prevention Act requires that, if the sender relies on
an EBR and obtains the facsimile number from a directory, advertisement
or site on the Internet, the sender must ensure that the recipient
voluntarily agreed to make the number available for public
distribution. Commenters contend that it would be unduly burdensome for
senders of facsimile advertisements to verify that a consumer
voluntarily agreed to make the facsimile number public in every
instance. The Commission agrees. Therefore, the Commission determines
that a facsimile number obtained from the recipient's own directory,
advertisement, or internet site was voluntarily made available for
public distribution, unless the recipient has noted on such materials
that it does not accept unsolicited advertisements at the facsimile
number in question. For instance, if the sender obtains the number from
the recipient's own advertisement, that advertisement would serve as
evidence of the recipient's agreement to make the number available for
public distribution. (Another example might be a number obtained from
the recipient's own letterhead or fax cover sheet.) On the other hand,
if the sender obtains the number from sources of information compiled
by third parties--e.g., membership directories, commercial databases,
or internet listings--the sender must take reasonable steps to verify
that the recipient consented to have the number listed, such as calling
or e-mailing the recipient. The Commission agrees that membership
directories requiring a fee to use are limited in distribution and, as
such, the information included within the directory is made available
to subscribers and purchasers, not to the general public. The
Commission also reiterates that senders of facsimile advertisements
must have an EBR with the recipient in order to send the advertisement
to the recipient's facsimile number. The fact that the facsimile number
was made available in a directory, advertisement or Web site does not
alone entitle a person to send a facsimile advertisement to that
number.
Established Business Relationship Formed Prior to July 9, 2005
Finally, as the Commission noted in the JPFA NPRM, the Junk Fax
Prevention Act provides a third avenue for the sender to obtain the
facsimile number. Pursuant to the statute, the amended rules shall
provide that if the EBR was in existence prior to July 9, 2005, and the
sender also possessed the facsimile number before July 9, 2005, the
sender may send facsimile advertisements to that recipient without
demonstrating how the number was obtained or verifying it was provided
voluntarily by the recipient.
The Commission emphasizes that, to fall within this exception, a
valid EBR must have been formed between the sender and recipient before
July 9, 2005. For example, a business that sold a product to a consumer
in 2004 and secured that consumer's facsimile number in 2004, would be
permitted to fax an advertisement to the consumer regardless of how the
facsimile number was obtained. The Commission agrees with those
commenters that contend it would be burdensome for senders to prove a
facsimile number was in their possession prior to July 9, 2005.
Therefore, the Commission adopts a presumption that, if a valid EBR
existed prior to July 9, 2005, the sender had the facsimile number
prior to that date as well. (This presumption could be rebutted, for
example, with evidence that the recipient did not use the facsimile
number before July 9, 2005.) In the event the recipient alleges a
violation of these provisions, the sender will need to provide proof
that the EBR existed prior to July 9, 2005.
Definition of Established Business Relationship
As noted in the JFPA NPRM, the Junk Fax Prevention Act includes a
definition of an EBR to be used in the context of unsolicited facsimile
advertisements. The statute provides that ``[t]he term `established
business relationship,' * * * shall have the meaning given the term in
Sec. 64.1200 of Title 47 of the Commission's rules * * * as in effect
on January 1, 2003, except that such term shall include a relationship
between a person or entity and a business subscriber subject to the
same terms applicable under such section to a relationship between a
person or entity and a residential subscriber. * * *'' The January 1,
2003 definition did not include any time limitations on the EBR. The
Junk Fax Prevention Act, however, authorizes the Commission to limit
the duration of the EBR in the context of unsolicited facsimile
advertisements after a 3-month period beginning from the date of
enactment of the statute. Therefore, the Commission sought comment in
the JFPA NPRM on whether to limit the EBR. The Commission specifically
sought comment on whether it is appropriate to limit the EBR duration
for unsolicited facsimile advertisements in the same manner as
telephone solicitations.
EBR Definition
Based on the record, and in accordance with the Junk Fax Prevention
Act, the Commission adopts as part of the Commission's rules the
following definition of an EBR for purposes of sending unsolicited
facsimile advertisements:
For purposes of paragraph (a)(3) of this section, the term
established business relationship means a prior or existing
relationship formed by a voluntary two-way communication between a
person or entity and a business or residential subscriber with or
without an exchange of consideration, on the basis of an inquiry,
application, purchase or transaction by the business or residential
subscriber regarding
[[Page 25969]]
products or services offered by such person or entity, which
relationship has not been previously terminated by either party.
This definition extends the EBR exemption to faxes sent to both
business and residential subscribers. Once established, the EBR will
permit an entity to send facsimile advertisements to a business or
residential subscriber until the subscriber ``terminates'' it by making
a request not to receive future faxes. (The Commission notes that the
act of terminating the EBR exemption will only terminate the
relationship for purposes of receiving communications constituting
``unsolicited advertisements.'' A fax regarding collection of a debt
that does not contain an advertisement will not be subject to the
facsimile advertising rules.) This definition also clearly contemplates
that the EBR could be formed by any of the following: An inquiry,
application, purchase or transaction by the business or residential
subscriber. Consistent with the legislative history of the TCPA, an
inquiry by a consumer could form the basis of the EBR. However, the
definition makes clear that the inquiry or application must be about
products or services offered by the entity. Thus, the Commission
concludes that an inquiry about store location or the identity of the
fax sender, for instance, would not alone form an EBR for purposes of
sending facsimile advertisements. Merely visiting a Web site, without
taking additional steps to request information or provide contact
information, also does not create an EBR.
In addition, the Commission concludes that the EBR exemption
applies only to the entity with which the business or residential
subscriber has had a ``voluntary two-way communication.'' It would not
extend to affiliates of that entity, including a fax broadcaster which
is retained to send facsimile ads on behalf of that entity. While the
fax broadcaster may transmit an advertisement on behalf of an entity
that has an EBR with the recipient, it is not permitted to use that
same EBR to send a fax advertisement on behalf of another client. The
Commission finds that, unlike the national do-not-call registry, which
allows consumers to avoid most unwanted telemarketing calls by
registering a telephone number once every five years, the Junk Fax
Prevention Act requires a consumer to opt-out of unwanted fax
advertisements from each entity with which the consumer has an EBR. The
Commission believes that to permit companies to transfer their EBRs to
affiliates would place an enormous burden on consumers to prevent faxes
from companies with which they have no direct business relationship.
Limits on Duration of Established Business Relationship
As required by the Junk Fax Prevention Act, the Commission intends
to closely monitor implementation of the new EBR exemption and opt-out
policies adopted herein. Within one year of the effective date of this
Order, the Commission will evaluate the Commission's complaint data to
determine whether the EBR exception has resulted in a significant
number of complaints regarding facsimile advertisements, and whether
such complaints involve facsimile advertisements sent based on an EBR
of a duration that is inconsistent with the reasonable expectations of
consumers.
Notice of Opt-Out Opportunity
Section 2(c) of the Junk Fax Prevention Act adds language to the
TCPA that requires senders to include a notice on the first page of the
unsolicited advertisement that instructs the recipient how to request
that they not receive future unsolicited facsimile advertisements from
the sender. In accordance with the Junk Fax Prevention Act, the
Commission amends its rules to require that all unsolicited facsimile
advertisements contain a notice on the first page of the advertisement
stating that the recipient is entitled to request that the sender not
send any future unsolicited advertisements. This notice must include a
domestic contact telephone number and a facsimile machine number for
the recipient to transmit such a request to the sender and, as
discussed below, at least one cost-free mechanism for transmitting an
opt-out request. The Commission emphasizes that including an opt-out
notice on a facsimile advertisement alone is not sufficient to permit
the transmission of the fax; an EBR with the recipient must also exist.
Clear and Conspicuous
In the JFPA NPRM, the Commission sought comment on whether it was
necessary to set forth in our rules the circumstances under which the
opt-out notice will be considered ``clear and conspicuous.'' The
Commission is persuaded that rules specifying the font type, size and
wording of the notice might interfere with fax senders' ability to
design notices that serve their customers. However, the Commission
makes some additional determinations about the opt-out notice so that
facsimile recipients have the information necessary to avoid future
unwanted faxes.
Consistent with the definition in our truth-in-billing rules,
``clear and conspicuous'' for purposes of the opt-out notice means a
notice that would be apparent to a reasonable consumer. The Commission
also concludes that the notice must be separate from the advertising
copy or other disclosures and placed at either the top or bottom of the
fax. Many facsimile advertisements today contain text covering the
entire sheet of paper, making it difficult to see an opt-out notice
that is placed among the advertising material. Thus, the notice must be
distinguishable from the advertising material through, for example, use
of bolding, italics, different font, or the like. The Commission
clarifies that, in accordance with the Junk Fax Prevention Act, if
there are several pages to the fax, the first page of the advertisement
must contain the opt-out notice. (If a cover page accompanies the
advertisement, the Commission encourages senders to include the notice
on the cover page as well.)
Cost-Free Opt-Out Mechanism
The Junk Fax Prevention Act requires that the notice identify ``a
cost-free mechanism for a recipient to transmit a request pursuant to
such notice to the sender of the unsolicited advertisement[.]'' In
accordance with the statute, the Commission amends the rules to require
senders to identify a cost-free mechanism in their notices.
In an effort to balance the needs of consumers who wish to opt-out
of faxes with the interests of business, the Commission finds that a
Web site address, e-mail address, toll-free telephone number, or toll-
free facsimile machine number will constitute ``cost-free mechanisms''
for purposes of our rules. The Commission also concludes that a local
telephone number may be considered a cost-free mechanism so long as the
advertisements are sent to local consumers for whom a call to that
number would not result in long distance or other separate charges.
Senders of facsimile advertisements need make available only one of
these mechanisms to comply with this requirement. A Web site or e-mail
address will allow businesses, particularly small businesses, to avoid
excessive costs associated with maintaining a toll-free telephone
number. (Given that the Commission is not mandating that senders offer
a toll-free telephone number for consumers to make opt-out requests,
the Commission
[[Page 25970]]
finds no reason to exempt small business from the cost-free mechanism
requirement. As discussed above, businesses can use a Web site address,
local telephone number, or e-mail address for receiving such requests.
The record contains little empirical evidence that the costs associated
with setting up such processes would be unduly burdensome to a small
business given their revenues. The Commission also notes that a third
party could be retained to maintain any of these opt-out mechanisms,
although the sender remains liable for ensuring that opt-out requests
are honored timely.) If a sender uses a Web site for receiving opt-out
requests, it must describe the opt-out mechanism and procedures clearly
and conspicuously on the first page of the Web site.
As noted above, apart from the cost-free mechanism required by the
statute, the opt-out notice must contain a domestic contact telephone
number and facsimile machine number. If the cost-free mechanism offered
by the sender is either a domestic toll-free telephone number or toll-
free facsimile machine number, the sender will be in compliance with
both sets of requirements. The facsimile number should be a number that
is separate and distinct from the telephone number to ensure consumers
are less likely to find a busy line and can make opt-out requests
without delay. It is the responsibility of the sender to ensure that
the number(s) are available to accept opt-out requests. In accordance
with the statute, the new rules will require the sender to accept opt-
out requests 24 hours, 7 days a week at the number(s), Web site or e-
mail address identified in the opt-out notice.
Timeframe for Honoring Opt-Out Requests
In accordance with the Junk Fax Prevention Act, the Commission
concludes that senders must comply with an opt-out request within the
shortest reasonable time of such request. Taking into consideration
both large databases of facsimile numbers and the limitations on
certain small businesses to remove numbers for individuals that opt-
out, the Commission concludes that a reasonable time to honor such
requests must not exceed 30 days from the date such a request is made.
The record demonstrates that 30 days will provide a reasonable
opportunity for persons, including small businesses, to process
requests and remove the facsimile numbers from their lists or
databases. Consistent with our rules for company-specific do-not-call
requests, facsimile senders with the capability to honor do-not-fax
requests in less than 30 days must do so. The Commission believes that
any period greater than 30 days will likely impose additional costs and
burdens on consumers and businesses that have taken steps to avoid
facsimile messages by making opt-out requests. The Commission also
concludes that the sender must remove the facsimile number from its fax
lists within the 30-day period, regardless of whether it believes the
number may be used by more than one individual. The Commission believes
it is reasonable to presume that persons making opt-out requests on
behalf of a business's facsimile machine are authorized to do so.
Senders must honor such opt-out requests made by the business, even if
doing so restricts faxes sent to all employees of that business. This
determination is consistent with the Commission's findings in the do-
not-call context in which a do-not-call request applies to all persons
at the residence associated with that telephone number.
The Commission declines to limit the time period during which an
opt-out request remains in effect. The Commission recognizes that, like
telephone numbers, facsimile numbers change hands over time. However,
as noted above, the national do-not-call registry requires consumers to
re-register just once every five years to avoid most telemarketing
calls. In the absence of a similar do-not-fax list, a consumer would
need to make numerous--perhaps hundreds--of opt-out requests every five
years to avoid receiving unwanted faxes. Instead, the Commission
concludes that a consumer who wishes to receive faxes at a new number
or resume receiving faxes after previously opting out should notify the
sender of such changes by giving prior express permission to the
sender. The Commission also encourages facsimile senders to update
their facsimile number databases, when consumers subsequently transact
business, file applications or make inquiries.
Identification Requirements and Opt-Out Notice
As noted in the JFPA NPRM, the Commission's existing rules require
senders of facsimile messages to identify themselves on the message,
along with the telephone number of the sending machine or the business,
other entity, or individual sending the message. (The Commission notes
that the ``sender'' of the facsimile advertisement is the person on
whose behalf the advertisement is sent. Under the Commission's rules,
the fax broadcaster must also identify itself if it demonstrates a high
degree of involvement in the sender's facsimile messages, such as
supplying the numbers to which a message is sent.) The TCPA also
requires facsimile messages to include the date and time they are sent.
The Commission sought comment on the interplay between this
identification requirement and the opt-out notice requirement under the
Junk Fax Prevention Act. A few commenters identified additional burdens
associated with complying separately with both requirements. The
Commission concludes that senders that provide their telephone number
and facsimile number as part of the opt-out notice will satisfy the
Commission's identification rule so long as they also identify
themselves by name on the facsimile advertisement.
Request To Opt-Out of Future Unsolicited Advertisements
The Junk Fax Prevention Act requires that a request not to send
future unsolicited facsimile advertisements meet certain requirements.
In accordance with the statutory provisions, the Commission adopts
rules requiring that an opt-out request identify the telephone number
or numbers of the facsimile machines or machines to which the request
relates. In addition, the request must be made using the telephone
number, facsimile number, Web site address or e-mail address provided
by the sender in its opt-out notice. Most commenters argue that
permitting opt-out requests to be made through other avenues not
identified in the notice will impair an entity's ability to account for
all requests and process them in a timely manner. (The Commission
encourages senders that are on actual notice of a recipient's opt-out
request to honor the request even if not sent by the methods identified
in the sender's opt-out notice.) As discussed above, the sender is
required to include a telephone number and facsimile number on the
advertisement, and if neither numbers are cost-free (i.e., they are not
800 toll-free numbers or local numbers for local recipients), then the
sender must have a Web site or e-mail address to permit recipients to
opt-out of future facsimile messages. Requiring recipients to use one
of the methods identified on the facsimile should reasonably permit any
consumer to avoid future facsimile messages from the sender. Under the
new rules, the sender will be prohibited from sending facsimile
advertisements to a person that has submitted a request that complies
with these requirements.
[[Page 25971]]
Interplay Between Established Business Relationship Exemption and Opt-
Out Request
The Commission agrees with the majority of commenters that an opt-
out request should be honored irrespective of whether the recipient
continues to do business with the sender. Therefore, its rules will
reflect that a do-not-fax request will terminate the EBR exemption from
the prohibition on sending facsimile advertisements. This determination
is consistent with the Commission's rules on telephone solicitations,
whereby a telephone subscriber's seller-specific do-not-call request
terminates any EBR exemption with that company even if the subscriber
continues to do business with the seller.
As set forth in the statute, a sender may resume sending facsimile
advertisements to a consumer that has opted-out of such communications
if that consumer subsequently provides his express invitation or
permission to the sender. Of the comments received on this issue, most
agree that when a consumer has made an opt-out request of the sender,
it should be up to the sender to demonstrate that the consumer
subsequently gave his express permission to receive faxes. The
Commission's rules will permit such permission to be granted in writing
or orally. Senders that claim their facsimile advertisements are
delivered based on the recipient's prior express permission must be
prepared to provide clear and convincing evidence of the existence of
such permission.
Third Parties and Fax Broadcasters
The record reveals that fax broadcasters, which transmit other
entities' advertisements to telephone facsimile machines for a fee, are
responsible for a significant portion of the facsimile messages sent
today. The Commission sought comment in the JFPA NPRM on whether to
specify that if the entity transmitting the facsimile advertisement is
a third party agent or fax broadcaster, that any do-not-fax request
sent to that agent will extend to the underlying business on whose
behalf the fax is transmitted. The Commission concludes that the
sender--the business on whose behalf the fax advertisement is
transmitted--is responsible for complying with the opt-out notice
requirements and for honoring opt-out requests. Regardless of whether
the sender includes its own contact information in the opt-out notice
or the contact information of a third party retained to accept opt-out
requests, the sender is liable for any violations of the rules. This
determination is consistent with the Commission's telemarketing rules.
Third parties, including fax broadcasters, need only accept and forward
do-not-fax requests to the extent the underlying business contracts out
such responsibilities to them.
The Commission takes this opportunity to emphasize that under the
Commission's interpretation of the facsimile advertising rules, the
sender is the person or entity on whose behalf the advertisement is
sent. In most instances, this will be the entity whose product or
service is advertised or promoted in the message. As discussed above,
the sender is liable for violations of the facsimile advertising rules,
including failure to honor opt-out requests. Accordingly, the
Commission adopts a definition of sender for purposes of the facsimile
advertising rules.
Under the current rules, a fax broadcaster also will be liable for
an unsolicited fax if it demonstrates a high degree of involvement in,
or actual notice of, the unlawful activity and fails to take steps to
prevent such facsimile advertisements, and the Commission will continue
to apply this standard under our revised rules. If the fax broadcaster
supplies the fax numbers used to transmit the advertisement, for
example, the fax broadcaster will be liable for any unsolicited
advertisements faxed to consumers and businesses without their prior
express invitation or permission. The Commission finds that a fax
broadcaster that provides a source of fax numbers, makes
representations about the legality of faxing to those numbers or
advises a client about how to comply with the fax advertising rules,
also demonstrates a high degree of involvement in the transmission of
those facsimile advertisements. In addition, the Commission concludes
that a highly involved fax broadcaster will be liable for an
unsolicited fax that does not contain the required notice and contact
information. In such circumstances, the sender and fax broadcaster may
be held jointly and severally liable for violations of the opt-out
notice requirements. Based on its own enforcement experience, and the
fact that highly involved fax broadcasters will have firsthand
knowledge of the inclusion of the opt-out notice, the Commission
determines that such a fax broadcaster must, at a minimum, ensure that
the faxes it transmits on behalf of each sender contain the necessary
information to allow a consumer to opt out of a particular sender's
faxes in the future. Otherwise, the consumer may have no means of
stopping unwanted faxes transmitted by the fax broadcaster on behalf of
various advertisers.
Professional or Trade Organizations
The Junk Fax Prevention Act authorizes the Commission to consider
exempting nonprofit organizations from the opt-out notice requirements
discussed above. Specifically, the statute provides that the Commission
may, after receiving public comment, allow professional or trade
associations that are tax-exempt nonprofit organizations to send
unsolicited advertisements to their members in furtherance of the
association's tax-exempt purpose that do not contain the opt-out
notice. The statute requires that the Commission first determine that
such notice is not necessary to protect the ability of the members of
such associations to stop such associations from sending any future
unsolicited advertisements.
Most commenters that are themselves trade associations or
professional organizations argue that they exist to serve their
members, and that members of an association know how to contact those
associations should they no longer wish to receive fax messages. They
contend that most trade associations have a membership or customer
service department that can assist the member with an opt-out request.
Other commenters oppose an exemption for nonprofits, arguing that such
organizations should have no difficulty including an opt-out notice on
their facsimile advertisements.
The Commission is not persuaded that consumers will have the
necessary tools to easily opt-out of unwanted faxes from trade
associations if the faxes received do not contain information on how to
opt out. Moreover, the Commission believes the benefits to consumers of
having opt-out information readily available outweigh any burden in
including such notices. (The Commission notes that the opt-out notice
requirement only applies to communications that constitute unsolicited
advertisements.) Facsimile advertisements impose direct costs on
consumers for paper, toner, and time spent sorting and discarding
unwanted faxes. Should consumers not have access to opt-out contact
information, they may be forced to incur unacceptable costs associated
with faxes sent from nonprofit organizations. In addition, the record
reveals that trade associations already have mechanisms in place
through which members communicate with the organization. Therefore,
inclusion of an opt-out notice on their fax messages should not be
burdensome.
[[Page 25972]]
While neither the TCPA nor its amendments carve out an exemption
for nonprofits from the facsimile advertising rules, the Commission
agrees with those petitioners that argue that messages that are not
commercial in nature--which many nonprofits send--do not constitute
``unsolicited advertisements'' and are therefore not covered by the
facsimile advertising prohibition. (The Commission also emphasizes that
it is not carving out an exemption for tax-exempt nonprofits. Rather,
consistent with the language of the TCPA, the Commission does not
intend for the clarifications in this Order to result in the regulation
of noncommercial speech as commercial facsimile messages under the TCPA
regulatory scheme.) The Commission clarifies that messages that do not
promote a commercial product or service, including all messages
involving political or religious discourse, such as a request for a
donation to a political campaign, political action committee or
charitable organization, are not unsolicited advertisements under the
TCPA. (Under the Federal Election Commission's rules, when a person
pays a political committee for a commercially available product or
service, such as a dinner sponsored by a political campaign, the full
purchase price of the item or service is considered a contribution to
the campaign. Therefore, the fact that a political message contains an
offer to attend a fundraising dinner or to purchase some other product
or service in connection with a political campaign or committee
fundraiser does not turn the message into an advertisement for purposes
of the TCPA's facsimile advertising rules.) The Commission emphasizes
that, under the Junk Fax Prevention Act, even unsolicited
advertisements transmitted by tax-exempt nonprofit organizations may be
sent to persons with whom the senders have an established business
relationship, subject to the other statutory requirements.
Unsolicited Advertisement
Definition
The facsimile advertising rules apply to a fax communication that
constitutes an ``unsolicited advertisement'' as defined in the TCPA.
The Junk Fax Prevention Act amends the term ``unsolicited
advertisement'' by adding ``in writing or otherwise'' before the period
at the end of that section. The Commission proposed amending its rules
to reflect the change in the statutory language. No commenter opposed
the modification. Accordingly, the Commission amends Sec.
64.1200(f)(10) of its rules so that the definition reads as follows:
The term unsolicited advertisement means any material advertising
the commercial availability or quality of any property, goods, or
services which is transmitted to any person without the person's prior
express invitation or permission, in writing or otherwise.
Prior Express Invitation or Permission
The Commission clarifies that, as an initial matter, a sender that
has an EBR with a consumer may send a facsimile advertisement to that
consumer without obtaining separate permission from him. (A sender that
has received an opt-out request from a consumer must cease sending
facsimile advertisements regardless of whether there exists a business
relationship between them.) In the absence of an EBR, the sender must
obtain the prior express invitation or permission from the consumer
before sending the facsimile advertisement. Prior express invitation or
permission may be given by oral or written means, including electronic
methods. The Commission expects that written permission will take many
forms, including e-mail, facsimile, and internet form. Whether given
orally or in writing, prior express invitation or permission must be
express, must be given prior to the sending of any facsimile
advertisements, and must include the facsimile number to which such
advertisements may be sent. It cannot be in the form of a ``negative
option.'' (A facsimile advertisement containing a telephone number and
an instruction to call if the recipient no longer wishes to receive
such faxes, would constitute a ``negative option'' as the sender
presumes consent unless advised otherwise. However, a company that
requests a fax number on an application form could include a clear
statement indicating that, by providing such fax number, the individual
or business agrees to receive facsimile advertisements from that
company or organization.) (Trade and membership organizations could do
so on their membership renewal statements.)
The Commission is concerned that permission not provided in writing
may result in some senders erroneously claiming they had the
recipient's permission to send facsimile advertisements. Commenters
that discussed this issue agree that a sender should have the
obligation to demonstrate that it complied with the rules, including
that it had the recipient's prior express invitation or permission.
Senders who choose to obtain permission orally are expected to take
reasonable steps to ensure that such permission can be verified. In the
event a complaint is filed, the burden of proof rests on the sender to
demonstrate that permission was given. The Commission strongly suggests
that senders take steps to promptly document that they received such
permission. (An example of such documentation could be the recording of
the oral authorization. Other methods might include established
business practices or contact forms used by the sender's personnel.)
Express permission need only be secured once from the consumer in order
to send facsimile advertisements to that recipient until the consumer
revokes such permission by sending an opt-out request to the sender.
The Commission concludes that, in the absence of an EBR, facsimile
requests for permission to transmit faxed advertisements would not be
permissible, as they would impose costs on consumers who had not yet
consented to receive such communications.
Senders who claim they obtained a consumer's prior express
invitation or permission to send them facsimile advertisements prior to
the effective date of these rules will not be in compliance unless they
can demonstrate that such authorization met all the requirements
adopted herein. In addition, entities that send facsimile
advertisements to consumers from whom they obtained permission must
include on the advertisements their opt-out notice and contact
information to allow consumers to stop unwanted faxes in the future.
``Transactional'' Communications
The Commission agrees with those petitioners who argue that
messages whose purpose is to facilitate, complete, or confirm a
commercial transaction that the recipient has previously agreed to
enter into with the sender are not advertisements for purposes of the
TCPA's facsimile advertising rules. For example, a receipt or invoice,
the primary purpose of which is to confirm the purchase of certain
items by the facsimile recipient, is not an advertisement of the
commercial availability of such items. Similarly, messages containing
account balance information or other type of account statement which,
for instance, notify the recipient of a change in terms or features
regarding an account, subscription, membership, loan or comparable
ongoing relationship, in which the recipient has already purchased or
is currently using the facsimile sender's product or service, is not an
advertisement. Communications
[[Page 25973]]
sent to facilitate a loan transaction, such as property appraisals,
summary of closing costs, disclosures (such as the Good Faith Estimate)
and other similar documents are not advertisements when their purpose
is to complete the financial transaction. A travel itinerary for a trip
a customer has agreed to take or is in the process of negotiating is
not an unsolicited advertisement. Similarly, a contract to be signed
and returned by the agent or traveler that is for the purpose of
closing a travel deal is not an advertisement for purposes of the
prohibition. (However, the Commission finds that messages regarding
travel deals, bonus commission offers and other promotional information
are advertisements and would require the recipient's express permission
in the absence of an established business relationship.) A
communication from a trade show organizer to an exhibitor regarding the
show and her appearance will not be considered an unsolicited
advertisement, provided the exhibitor has already agreed to appear. The
Commission also concludes that a mortgage rate sheet sent to a broker
or other intermediary or a price list sent from a wholesaler to a
distributor (e.g., food wholesaler to a grocery store) for the purpose
of communicating the terms on which a transaction has already occurred
are not advertisements. (Commercial facsimile messages that advertise
the commercial availability or quality of property, goods, or services,
but purport to be ``price sheets'' or ``rate sheets'' in order to evade
the TCPA rules, are nevertheless unsolicited advertisements, if not
sent for the purpose of facilitating, completing, or confirming an
ongoing transaction.)
A subscription renewal notice would be considered ``transactional''
in nature, provided the recipient is a current subscriber and had
affirmatively subscribed to the publication. Finally, a notice
soliciting bid proposals on a construction project would not be subject
to the facsimile advertising prohibition, provided the notice does not
otherwise contain offers for products, goods, and services. Similarly,
bids in response to specific solicitations would not be covered by the
rules, as such communications are presumably to facilitate a commercial
transaction that the recipient has agreed to enter into by soliciting
the bids.
In order for such messages to fall outside the definition of
``unsolicited advertisement,'' they must relate specifically to
existing accounts and ongoing transactions. Messages regarding new or
additional business would advertise ``the commercial availability or
quality of any property, goods, or services * * *'' and therefore would
be covered by the prohibition. Thus, applications and materials
regarding educational opportunities and conferences sent to persons who
are not yet participating or enrolled in such programs are unsolicited
advertisements and require the recipient's permission or the existence
of an established business relationship before faxing the recipient
such information. Similarly, a rate sheet on financial products
transmitted to a potential borrower or potential brokers would not be
considered merely ``transactional'' in nature and would require the
sender to either have an established business relationship with the
recipient or first obtain express permission from the recipient.
In response to arguments that a de minimis amount of advertising
information should not convert a communication into an ``unsolicited
advertisement,'' the Commission concludes that a reference to a
commercial entity does not by itself make a message a commercial
message. For example, a company logo or business slogan found on an
account statement would not convert the communication into an
advertisement, so long as the primary purpose of the communication is,
for example, to relay account information to the fax recipient.
Offers for Free Goods and Services and Informational Messages
The Commission concludes that facsimile messages that promote goods
or services even at no cost, such as free magazine subscriptions,
catalogs, or free consultations or seminars, are unsolicited
advertisements under the TCPA's definition. In many instances, ``free''
seminars serve as a pretext to advertise commercial products and
services. Similarly, ``free'' publications are often part of an overall
marketing campaign to sell property, goods, or services. For instance,
while the publication itself may be offered at no cost to the fascimile
recipient, the products promoted within the publication are often
commercially available. Based on this, it is reasonable to presume that
such messages describe the ``quality of any property, goods, or
services.'' Therefore, facsimile communications regarding such free
goods and services, if not purely ``transactional,'' would require the
sender to obtain the recipient's permission beforehand, in the absence
of an EBR.
By contrast, facsimile communications that contain only
information, such as industry news articles, legislative updates, or
employee benefit information, would not be prohibited by the TCPA
rules. An incidental advertisement contained in such a newsletter does
not convert the entire communication into an advertisement. (In
determining whether an advertisement is incidental to an informational
communication, the Commission will consider, among other factors,
whether the advertisement is a bona fide ``informational
communication.'' In determining whether the advertisement is to a bona
fide ``informational communication,'' the Commission will consider
whether the communication is issued on a regular schedule; whether the
text of the communication changes from issue to issue; and whether the
communication is directed to specific regular recipients, i.e., to paid
subscribers or to recipients who have initiated membership in the
organization that sends the communication. The Commission may also
consider the amount of space devoted to advertising versus the amount
of space used for information or ``transactional'' messages and whether
the advertising is on behalf of the sender of the communication, such
as an announcement in a membership organization's monthly newsletter
about an upcoming conference, or whether the advertising space is sold
to and transmitted on behalf of entities other than the sender). Thus,
a trade organization's newsletter sent via facsimile would not
constitute an unsolicited advertisement, so long as the newsletter's
primary purpose is informational, rather than to promote commercial
products. The Commission emphasizes that a newsletter format used to
advertise products or services will not protect a sender from liability
for delivery of an unsolicited advertisement under the TCPA and the
Commission's rules. The Commission will review such newsletters on a
case-by-case basis.
Finally, the Commission concludes that any surveys that serve as a
pretext to an advertisement are subject to the TCPA's facsimile
advertising rules. The TCPA's definition of ``unsolicited
advertisement'' applies to any communication that advertises the
commercial availability or quality of property, goods or services, even
if the message purports to be conducting a survey.
Petitions for Reconsideration on EBR Exemption
The Commission also takes this opportunity to dismiss as moot, any
pending petitions, or parts thereof, that seek reconsideration of the
Commission's determination that an
[[Page 25974]]
established business relationship will no longer be sufficient to show
that an individual or business has given prior express permission to
receive unsolicited facsimile advertisements and those that seek
reconsideration of the written permission requirement in Sec.
64.1200(a)(3)(i) of the Commission's rules. The Junk Fax Prevention Act
codifies an established business relationship exception to the
prohibition on sending unsolicited facsimile advertisements; therefore,
such petitions are now moot.
Private Right of Action
The TCPA provides consumers with a private right of action in state
court for any violation of the TCPA's prohibitions on the use of
automatic dialing systems, artificial or prerecorded voice messages,
and unsolicited facsimile advertisements. One commenter raises concerns
about class action lawsuits brought under the TCPA, and asks the
Commission to clarify the parameters of the private right of action. As
the Commission has stated in previous orders, Congress provided
consumers with a private right of action, ``if otherwise permitted by
the laws or rules of court of a State.'' This language suggests that
Congress contemplated that such legal action was a matter for consumers
to pursue in appropriate state courts, subject to those state courts'
rules. The Commission continues to believe that it is for Congress, not
the Commission, either to clarify or limit this right of action.
Therefore, the Commission declines to make any determinations about the
specific contours of the private right of action.
Effective Date of Rules
The record reveals that facsimile senders may need additional time
beyond 30 days to comply with the rules adopted herein. For example,
senders will need to ensure that opt-out contact information is
provided on all facsimile advertisements. They also will need to put in
place mechanisms to allow recipients to opt-out of unwanted facsimile
advertisements and establish procedures for removing facsimile numbers
for individuals that have opted out of such advertisements. The
Commission believes it is important to provide adequate time for
senders to come into compliance with the rules adopted in this order.
Therefore, the amended facsimile advertising rules will become
effective August 1, 2006. (Those rules requiring OMB approval under the
Paperwork Reduction Act are not effective until approved by OMB).
Filings in Response to This Order
The Commission recently opened a new docket--CG Docket No. 05-338--
and asked that all filings addressing the facsimile advertising rules
be filed in the new docket. Any filings in response to this Report and
Order also should be filed in CG Docket No. 05-338.
Final Regulatory Flexibility Analysis (FRFA)
As required by the Regulatory Flexibility Act of 1980, as amended
(RFA), an Initial Regulatory Flexibility Analysis (IRFA) was
incorporated in the Notice of Proposed Rulemaking and Order (JFPA
NPRM). The Commission sought written public comment on the proposals in
the JFPA NPRM, including comment on the IRFA. The only comment received
on the IRFA from the Office of Advocacy, U.S. Small Business
Administration is discussed below. This present Final Regulatory
Flexibility Analysis (FRFA) conforms to the RFA.
Need for, and Objectives of, the Report and Order and Third Order on
Reconsideration
This Order is necessary to comply with Congress' mandate for the
Commission to issue regulations implementing the Junk Fax Prevention
Act of 2005. In this Order, and as set forth in the statute, the
Commission: (1) Codifies an established business relationship (EBR)
exemption to the prohibition on sending unsolicited facsimile
advertisements; (2) provides a definition of an EBR to be used in the
context of unsolicited facsimile advertisements that is not limited in
duration; (3) requires the sender of a facsimile advertisement to
provide specified notice and contact information on the facsimile that
allows recipients to ``opt-out'' of any future facsimile transmissions
from the sender; and (4) specifies the circumstances under which a
request to ``opt-out'' complies with the Act.
Specifically, in accordance with the Junk Fax Prevention Act, the
Order permits the sending of facsimile advertisements to recipients
with whom the sender has an EBR, provided certain conditions are met
regarding how the facsimile number was obtained. In addition, the
definition of EBR for purposes of sending facsimile advertisements
extends the EBR exemption to faxes sent to both businesses and
residential subscribers and is not be limited in duration. Under the
new rules, senders of facsimile advertisements must include a notice
describing the procedures for opting out of future faxes. The notice
must be clear and conspicuous and located on the first page of the
advertisement. The rules require that an opt-out notice include a cost-
free mechanism for the recipient to request not to receive future
faxes. The cost-free mechanism must include a toll-free telephone
number, toll-free facsimile number, Web site address, or e-mail
address. If the recipient makes a request not to receive future fax
advertisements, the sender must honor that request within the shortest
reasonable time, not to exceed 30 days.
In addition, the Order declines to exempt small businesses from the
cost-free mechanism requirement, in part because the Commission is not
requiring senders to provide toll-free telephone numbers for recipients
to make opt-out requests. Finally, the Order does not carve out an
exemption for tax-exempt nonprofit professional or trade associations
from the opt-out notice requirement, noting that the benefits to
consumers of having opt-out information readily available outweigh the
burden in including such notices. Finally, the Order addresses certain
issues raised in petitions for reconsideration of the 2003 TCPA Order
concerning the TCPA's facsimile advertising rules. Specifically, the
Order provides guidance to fax senders on what messages do not
constitute unsolicited advertisements for purposes of the fax rules and
therefore could be sent without the prior permission of the recipient.
The Order clarifies that messages that do not promote a commercial
product or service, including all messages involving political or
religious discourse, such as request for a donation to a political
campaign, political action committee or charitable organization, are
not unsolicited advertisements under the TCPA. The Order also concludes
that messages whose purpose is to facilitate, complete, or confirm a
commercial transaction that the recipient has previously agreed to
enter into with the sender are not advertisements. These might include
a receipt or invoice, the primary purpose of which is to confirm the
purchase of certain items by the facsimile recipient, an account
statement, or communications sent to facilitate a loan transaction
already entered into by the recipient. In addition, the Order
determines that facsimile communications that contain only information,
such as industry news articles, legislative updates, or employee
benefit information, would not be prohibited by the TCPA rules. An
incidental advertisement contained in such a facsimile does not convert
the
[[Page 25975]]
entire communication into an advertisement.
Summary of Significant Issues Raised by Public Comments in Response to
the Supplemental IRFA
The only comment filed directly in response to the IRFA was from
the Office of Advocacy of the U.S. Small Business Administration
(Advocacy).
In its comments, Advocacy identified five proposed rules that would
impact small businesses. First, Advocacy noted the Commission's
proposal to limit the duration of the EBR as it applies to unsolicited
fax advertisements. Advocacy contends that, as required by the Junk Fax
Prevention Act, the proposed rule does not include an analysis or
determination that the EBR has resulted in a significant number of
complaints. Advocacy does not believe that the Commission has gathered
the necessary information about complaints to limit the EBR. In
addition, Advocacy contends that for small businesses to keep track of
inquiries by customers would require a considerable increase in the
amount of recordkeeping and would impede the ability of small
businesses to respond to such inquiries.
Second, the Commission asked whether it was necessary to set forth
rules on what is to be considered ``clear and conspicuous'' for
purposes of an opt-out notice on a fax advertisement. Advocacy believes
that the clear and conspicuous requirement should be held to a
reasonable standard and that ``any further attempts by the Commission
to define the notice requirement would likely become mired in minutia
and would likely cause more confusion than guidance.''
Third, Advocacy believes that 30 days to comply with a do-not-fax
request is reasonable. Fourth, Advocacy recommends that the Commission
exempt small businesses from the cost-free mechanism requirement in the
Junk Fax Prevention Act. Advocacy contends that many small businesses
(particularly very small businesses) do not have toll-free numbers. If
the Commission determines not to exempt small businesses, Advocacy
recommends that the Commission allow them to use alternatives to toll-
free numbers because of the ``great expense associated with maintaining
toll-free numbers.'' They state that small businesses recommend e-mail,
web-based systems, or the designation of a third party as viable
alternatives. Advocacy also says that small businesses believe that
once a small business has chosen a means of receiving do-not-fax
requests, then opt-out requests should only be enforceable if they are
received in that manner. Finally, Advocacy indicates that small
businesses believe an exemption for tax-exempt nonprofit associations
from the opt-out notice requirement would be appropriate.
Description and Estimate of the Number of Small Entities to Which Rules
Will Apply
The RFA directs agencies to provide a description of, and, where
feasible, an estimate of, the number of small entities that may be
affected by the rules adopted herein. The RFA generally defines the
term ``small entity'' as having the same meaning as the terms ``small
business,'' ``small organization,'' and ``small governmental
jurisdiction.'' In addition, the term ``small business'' has the same
meaning as the term ``small business concern'' under the Small Business
Act. A ``small business concern'' is one which: (1) Is independently
owned and operated; (2) is not dominant in its field of operation; and
(3) satisfies any additional criteria established by the Small Business
Administration (SBA).
The IFRA stated that the Commission's rules on the sending of
unsolicited facsimile advertisements would apply to any entity,
including any telecommunications carrier, which uses the telephone
facsimile machine to advertise. Advocacy agreed, stating that ``since
what can be considered a commercial fax is so broad, it is appropriate
for the Commission to consider that its rule could potentially impact
almost all small businesses.'' Advocacy also noted that the U.S. Census
Bureau updated its estimates based upon census information from 2002,
which places the total number of small businesses in the United States
(which it defines as firms with fewer than 500 employees) at 5.68
million. Advocacy explains that ordinarily the SBA defines small
business on an industry-by-industry basis. However, Advocacy contends
that this is not practicable for the proposed rules because of its
``broad applicability across industry lines which would create
confusion on the part of small businesses' as to whether or not they
are covered by the rules. Accordingly, Advocacy recommends the
Commission consider adopting a new small business size standard for
this rule. Drawing from the input from small business groups, Advocacy
recommends that the Commission adopt a size standard of 100 employees
for this rulemaking. Based on the U.S. Census 2002 numbers, Advocacy
indicates that 5.6 million firms would then qualify as small
businesses. Given that the Commission is not exempting small businesses
from the requirement to identify a cost-free mechanism for fax
recipients to opt-out of future unwanted faxes, the Commission
concludes that it is not necessary at this time to adopt a new small
business size standard for this rule. Therefore, the Commission
estimates that, consistent with Advocacy's comments, the rules apply to
5.68 million small entities across all industries in the United States.
Description of Projected Reporting, Recordkeeping, and Other Compliance
Requirements
The Order will likely result in increases in projected reporting,
recordkeeping, and other compliance requirements for senders of
facsimile advertisements. The statutory and rule changes affect both
small and large companies. First, in accordance with the Junk Fax
Preven