Customer Panel Quality Survey, 20392-20394 [E6-5929]

Download as PDF 20392 Federal Register / Vol. 71, No. 76 / Thursday, April 20, 2006 / Notices This meeting will be held at the Narragansett Town Hall, 25 Fifth Avenue, Narragansett, RI 02882; telephone: (401) 789–1044; fax: (401) 783–9637. Council address: New England Fishery Management Council, 50 Water Street, Mill 2, Newburyport, MA 01950. FOR FURTHER INFORMATION CONTACT: Paul J. Howard, Executive Director, New England Fishery Management Council; telephone: (978) 465–0492. SUPPLEMENTARY INFORMATION: The panel will review the strength and weaknesses of current and future scallop surveys, as well as hear plans for the new NMFS survey vessel, the RV Bigelow. The panel also will review the terms of reference to set short and long-term goals and objectives. Other issues related to the sea scallop surveys and their use in the management process may be discussed. Although non-emergency issues not contained in this agenda may come before this group for discussion, those issues may not be the subject of formal action during this meeting. Action will be restricted to those issues specifically listed in this notice and any issues arising after publication of this notice that require emergency action under section 305(c) of the Magnuson-Stevens Act, provided the public has been notified of the Council’s intent to take final action to address the emergency. ADDRESSES: Special Accommodations This meeting is physically accessible to people with disabilities. Requests for sign language interpretation or other auxiliary aids should be directed to Paul J. Howard, Executive Director, at (978) 465–0492, at least 5 days prior to the meeting date. Authority: 16 U.S.C. 1801 et seq. Dated: April 14, 2006. James P. Burgess, Acting Director, Office of Sustainable Fisheries, National Marine Fisheries Service. [FR Doc. E6–5903 Filed 4–19–06; 8:45 am] BILLING CODE 3510–22–S DEPARTMENT OF COMMERCE National Oceanic and Atmospheric Administration hsrobinson on PROD1PC61 with NOTICES [Docket Number: 060411100–6100–01] Science Advisory Board; The Preliminary Report of the External Review of NOAA’s Ecosystem Research and Science Enterprise Panel Office of Oceanic and Atmospheric Research (OAR), National AGENCY: VerDate Aug<31>2005 14:56 Apr 19, 2006 Jkt 208001 Oceanic and Atmospheric Administration (NOAA), Department of Commerce (DOC). ACTION: Notice of availability and request for public comment. SUMMARY: NOAA Research (OAR) publishes this notice on behalf of the NOAA Science Advisory Board (SAB) to announce the availability of the preliminary report of the External Review of NOAA’s Ecosystem Research and Science Enterprise panel (here called the External Ecosystem Task Team) for public comment. The preliminary report of the External Ecosystem Task Team is compiled pursuant to the request from the Under Secretary of Commerce for Oceans and Atmosphere to the SAB to conduct an external review of NOAA’s ecosystem research and science enterprise. DATES: Comments on this draft must be submitted by the close of business May 22, 2006. ADDRESSES: The Preliminary Report of the External Ecosystem Task Team will be available on the NOAA Science Advisory Board Web site at http:// www.sab.noaa.gov/reports/ prelim_eett0306.pdf. The public is encouraged to submit comments electronically to noaa.sab.comments@noaa.gov. For commenters who do not have access to a computer, comments may be submitted in writing to: NOAA Science Advisory Board (SAB) c/o Dr. Cynthia Decker, Silver Spring Metro Center Bldg. 3, Room 11117, 1315 East-West Highway, Silver Spring, Maryland 20910. FOR FURTHER INFORMATION CONTACT: Dr. Cynthia Decker, Executive Director, Science Advisory Board, NOAA, Rm. 11117, 1315 East-West Highway, Silver Spring, Maryland 20910. (Phone: 301– 713–9121, Fax: 301–713–3515, E-mail: Cynthia.Decker@noaa.gov) during normal business hours of 9 a.m. to 5 p.m. Eastern Time, Monday through Friday, or visit the NOAA SAB Web site at http://www.sab.noaa.gov. SUPPLEMENTARY INFORMATION: The preliminary report will be posted on the SAB Web site. The SAB is seeking public comment from all interested parties. This preliminary report is being issued for comment only and is not intended for interim use. Suggested changes will be incorporated where appropriate. The preliminary report of the External Ecosystem Task Team is compiled pursuant to the request from the Under Secretary of Commerce for Oceans and Atmosphere to the SAB to conduct an external review of NOAA’s ecosystem PO 00000 Frm 00011 Fmt 4703 Sfmt 4703 research and science enterprise. This review addresses questions and drafts recommendations regarding the appropriateness of the mix of scientific activities conducted and/or sponsored by NOAA to its mission and on the organization of NOAA ecosystem research and science enterprise. The SAB is chartered under the Federal Advisory Committee Act and is the only Federal Advisory Committee with the responsibility to advise the Under Secretary on long- and short-term strategies for research, education, and application of science to resource management and environmental assessment and prediction. NOAA welcomes all comments on the content of the report. We also request comments on any inconsistencies perceived within the report, and possible omissions of important topics or issues. For any shortcoming noted within the draft report, please propose specific remedies. Please follow these instructions for preparing and submitting a review. Using the format guidance described below will facilitate the processing of reviewer comments and assure that all comments are appropriately considered. Please provide background information about yourself on the first page of your comments: your name(s), organization(s), area(s) of expertise, mailing address(es), telephone and fax numbers, email address(es). Overview comments on the section should follow your background information and should be numbered. Comments that are specific to particular pages, paragraphs or lines of the section should follow any overview comments and should identify the page numbers to which they apply. Please number all pages and place your name at the top of each page. Dated: April 13, 2006. Stephen B. Brandt, Acting Deputy Assistant Administrator, Office of Oceanic and Atmospheric Research, National Oceanic and Atmospheric Administration. [FR Doc. E6–5904 Filed 4–19–06; 8:45 am] BILLING CODE 3510–22–P PATENT AND TRADEMARK OFFICE Customer Panel Quality Survey ACTION: Proposed collection; comment request. SUMMARY: The United States Patent and Trademark Office (USPTO), as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to E:\FR\FM\20APN1.SGM 20APN1 20393 Federal Register / Vol. 71, No. 76 / Thursday, April 20, 2006 / Notices comment on this new information collection, as required by the Paperwork Reduction Act of 1995, Public Law 104– 13 (44 U.S.C. 3506(c)(2)(A)). DATES: Written comments must be submitted on or before June 19, 2006. ADDRESSES: You may submit comments by any of the following methods: • E-mail: Susan.Brown@uspto.gov. Include ‘‘0651–00xx Customer Panel Quality Survey’’ in the subject line of the message. • Fax: 571–273–0112, marked to the attention of Susan Brown. • Mail: Susan K. Brown, Records Officer, Office of the Chief Information Officer, Architecture, Engineering and Technical Services, Data Architecture and Services Division, U.S. Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313–1450. • Federal e-Rulemaking Portal: http://www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Requests for additional information should be directed to the attention of Martin Rater, Management Analyst, Office of Patent Quality Assurance, U.S. Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313–1450; by telephone 571–272–5966; by facsimile at 571–273–5966; or by e-mail at martin.rater@uspto.gov. SUPPLEMENTARY INFORMATION: I. Abstract For over the past 10 years, the USPTO has used surveys to obtain customer feedback regarding the products, services, and related service standards of the USPTO. The USPTO used the data to measure how well the agency is meeting established customer service standards, to identify any disjoints between customer expectations and USPTO performance, and to develop improvement strategies. Typically, these surveys ask customers to express their satisfaction with the USPTO’s products and services based upon their interactions with the agency as a whole over a 12 month period. To obtain further data concerning customer ratings of the USPTO’s services, service standards, and performance, the USPTO has developed the proposed Customer Panel Quality Survey. This study will narrow the focus of customer satisfaction to examination quality and will use a longitudinal, rotating panel design to assess changes in customer perceptions and to identify key areas for examiner training and opportunities for improvement. All patent agents and attorneys who have been registered to practice before the USPTO for longer than one year and who belong to a company or firm that has filed six or more patents in the past year will be eligible for the study. The study will also include independent inventors who have filed six or more patents in the past year. The USPTO will draw a random sample of these customers from their database. Due to the rotating panel design, some sample members will be surveyed twice in order to measure change over a period of time. Each year of the survey will include four waves of data collection. The Customer Panel Quality Survey is a mail survey, although respondents also have the option to complete the survey electronically on the Web. The content of both versions will be identical. A survey packet containing the questionnaire, a separate cover letter prepared by the Commissioner of Patents, a postage-paid, pre-addressed return envelope, and instructions for completing the survey electronically will be mailed to all sample members. A pre-notification letter, reminder/thank you postcards, and telephone calls will be used to encourage response from the sample members. This is a voluntary survey and all responses will remain confidential. The collected data will not be linked to the respondent and contact information that is used for sampling purposes will be maintained in a separate file from the quantitative data. Respondents are not required to provide any identifying information such as their name, address, or Social Security Number. In order to access and complete the online survey, respondents will need to use the username and password provided by the USPTO. II. Method of Collection By mail, or electronically over the Internet if respondents choose to complete the survey online. III. Data OMB Number: 0651–00xx. Form Number(s): N/A. Type of Review: New information collection. Affected Public: Individuals or households; business or other for profit; not-for-profit institutions; Federal Government; and state, local, or tribal Government. Estimated Number of Respondents: 3,168 responses per year. Out of a sample size of 2,842 for each wave of data collection, the USPTO estimates that 792 completed surveys will be received. Each year of the survey will include four waves of data collection with an estimated 3,168 completed surveys received. Of this total, the USPTO estimates that 70% or 2,218 surveys will be returned by mail and that 30% or 950 surveys will be completed using the online option. Estimated Time per Response: The USPTO estimates that it will take approximately 10 minutes (0.17 hours) to complete either the paper or online version of this survey. This includes the time to gather the necessary information, complete the request, and submit it to the USPTO. Estimated Total Annual Respondent Burden Hours: 539 hours per year. Estimated Total Annual Respondent Cost Burden: $154,154 per year. The USPTO believes that patent attorneys will be responding to these surveys. Using the professional hourly rate of $286 for associate attorneys in private firms, the USPTO estimates that the salary costs for the respondents completing these surveys will be $154,154 per year. Estimated time for response (min) Item Estimated annual responses Estimated annual burden hours hsrobinson on PROD1PC61 with NOTICES Customer Panel Quality Survey (paper) ..................................................................................... Customer Panel Quality Survey (electronic) ............................................................................... 10 10 2,218 950 377 162 Total ...................................................................................................................................... ........................ 3,168 539 Estimated Total Annual Non-hour Respondent Cost Burden: $0 per year. VerDate Aug<31>2005 14:56 Apr 19, 2006 Jkt 208001 There are no capital start-up, maintenance, operation, or PO 00000 Frm 00012 Fmt 4703 Sfmt 4703 recordkeeping costs, nor are there any filing fees associated with this E:\FR\FM\20APN1.SGM 20APN1 20394 Federal Register / Vol. 71, No. 76 / Thursday, April 20, 2006 / Notices information collection. The USPTO covers the costs of all survey materials and provides postage-paid, preaddressed return envelopes for the completed mail surveys. IV. Request for Comments Comments are invited on: (a) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden (including hours and cost) of the proposed collection of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information on respondents, e.g., the use of automated collection techniques or other forms of information technology. Comments submitted in response to this notice will be summarized or included in the request for OMB approval of this information collection; they also will become a matter of public record. Dated: April 13, 2006. Susan K. Brown, Records Officer, U.S. Patent and Trademark Office, Office of the Chief Information Officer, Architecture, Engineering and Technical Services, Data Architecture and Services Division. [FR Doc. E6–5929 Filed 4–19–06; 8:45 am] BILLING CODE 3510–16–P DEPARTMENT OF DEFENSE Office of the Secretary Proposed Collection; Comment Request Office of the Under Secretary of Defense (Personnel and Readiness), DoD. ACTION: Notice. hsrobinson on PROD1PC61 with NOTICES AGENCY: In compliance with Section 3506(c)(2)(A) of the Paperwork Reduction Act of 1995, the Office of the Under Secretary of Defense (Personnel and Readiness) announces the following proposed extension of a public information collection and seeks public comment on the provisions thereof. Comments are invited on: (a) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of burden of the proposed information collection; (c) ways to enhance the quality, utility, and VerDate Aug<31>2005 14:56 Apr 19, 2006 Jkt 208001 clarity of the information to be collected; and (d) ways to minimize the burden of the information collection on respondents, including through the use of automated collection techniques or other forms of information technology. DATES: Consideration will be given to all comments received by June 19, 2006. ADDRESSES: You may submit comments, identified by docket number and title, by any of the following methods: • Federal eRulemaking Portal: http:// www.regulations.gov. Follow the instructions for submitting comments. • Mail: Federal Docket Management System Office, 1160 Defense Pentagon, Washington, DC 20301–1160. Instructions: All submissions received must include the agency name and docket number for this Federal Register document. The general policy for comments and other submissions from members of the public is to make these submissions available for public viewing on the Internet at http:// www.regulations.gov as they are received without change, including any personal identifiers or contact information. FOR FURTHER INFORMATION CONTACT: To request more information on this proposed information collection or to obtain a copy of the proposal and associated collection instruments, please write to the Office of the Under Secretary of Defense (Personnel and Readiness) (Program Integration) (Legal Policy), ATTN: LTC Gingras, 4000 Defense Pentagon, Washington, DC 20301–4000, or call at (703) 697–3387; facsimile (703) 693–6708. Title, Associated Form, and OMB Control Number: Application for Review of Discharge or Separation from the Armed Forces of the United States; DD Form 293; OMB Control Number 0704–0004. Needs and Uses: Former members of the Armed Forces who received an administrative discharge have the right to appeal the characterization or reason for separation. Title 10 of the U.S.C., Section 1553, and DoD Directive 1332.28 established a Board of Review consisting of five members to review appeals of former embers of the Armed Forces. The DD Form 293, Application for Review of Discharge or Separation from the Armed Forces of the United States, provides the respondent a vehicle to present to the Board their reasons/justifications for a discharge upgrade as well as providing the Services the basic data needed to process the appeal. Affected Public: Individuals or households. Annual Burden Hours: 6,000. PO 00000 Frm 00013 Fmt 4703 Sfmt 4703 Number of Respondents: 8,000. Responses Per Respondent: 1. Average Burden Per Response: 45 minutes. Frequency: One-time. SUPPLEMENTARY INFORMATION: Summary of Information Collection Under Title 10 U.S.C., Section 1553, the Secretary of a Military Department established a Board of Review, consisting of five members, to review appeals of former members of the Armed Forces. This information collection allows an applicant to request a change in the type of military discharge issued. Applicants are former members of the Armed Forces who have been discharged or dismissed (other than a discharge or dismissal by sentence of a general court-martial), or if the former member is deceased or incompetent, the surviving spouse, next-of-kin, or legal representative who is acting on behalf of the former member. The DD Form 293, Application for Review of Discharge or Separation from the Armed Forces of the United States, provides the former member an avenue to present to their respective Service Discharge Review Board their reasons/justifications for a discharge upgrade as well as providing the Services the basic data needed to process the appeal. Dated: April 11, 2006. Patricia L. Toppings, Alternate OSD Federal Register Liaison Officer, Department of Defense. [FR Doc. 06–3771 Filed 4–19–06; 8:45 am] BILLING CODE 5001–06–M DEPARTMENT OF DEFENSE Office of the Secretary [No. DoD–2006–OS–0004] Submission for OMB Review; Comment Request ACTION: Notice. The Department of Defense has submitted to OMB for clearance, the following proposal for collection of information under the provisions of the Paperwork Reduction Act (44 U.S.C. Chapter 35). DATES: Consideration will be given to all comments received by May 22, 2006. Title and OMB Number: Marine Corps Marathon Race Applications; OMB Control Number 0703–TBD. Type of Request: New. Number of Respondents: 31,739. Responses Per Respondent: 1. Annual Responses: 31,739. E:\FR\FM\20APN1.SGM 20APN1

Agencies

[Federal Register Volume 71, Number 76 (Thursday, April 20, 2006)]
[Notices]
[Pages 20392-20394]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E6-5929]


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PATENT AND TRADEMARK OFFICE


Customer Panel Quality Survey

ACTION: Proposed collection; comment request.

-----------------------------------------------------------------------

SUMMARY: The United States Patent and Trademark Office (USPTO), as part 
of its continuing effort to reduce paperwork and respondent burden, 
invites the general public and other Federal agencies to take this 
opportunity to

[[Page 20393]]

comment on this new information collection, as required by the 
Paperwork Reduction Act of 1995, Public Law 104-13 (44 U.S.C. 
3506(c)(2)(A)).

DATES: Written comments must be submitted on or before June 19, 2006.

ADDRESSES: You may submit comments by any of the following methods:
     E-mail: Susan.Brown@uspto.gov. Include ``0651-00xx 
Customer Panel Quality Survey'' in the subject line of the message.
     Fax: 571-273-0112, marked to the attention of Susan Brown.
     Mail: Susan K. Brown, Records Officer, Office of the Chief 
Information Officer, Architecture, Engineering and Technical Services, 
Data Architecture and Services Division, U.S. Patent and Trademark 
Office, P.O. Box 1450, Alexandria, VA 22313-1450.
     Federal e-Rulemaking Portal: http://www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Requests for additional information 
should be directed to the attention of Martin Rater, Management 
Analyst, Office of Patent Quality Assurance, U.S. Patent and Trademark 
Office, P.O. Box 1450, Alexandria, VA 22313-1450; by telephone 571-272-
5966; by facsimile at 571-273-5966; or by e-mail at 
martin.rater@uspto.gov.

SUPPLEMENTARY INFORMATION:

I. Abstract

    For over the past 10 years, the USPTO has used surveys to obtain 
customer feedback regarding the products, services, and related service 
standards of the USPTO. The USPTO used the data to measure how well the 
agency is meeting established customer service standards, to identify 
any disjoints between customer expectations and USPTO performance, and 
to develop improvement strategies. Typically, these surveys ask 
customers to express their satisfaction with the USPTO's products and 
services based upon their interactions with the agency as a whole over 
a 12 month period.
    To obtain further data concerning customer ratings of the USPTO's 
services, service standards, and performance, the USPTO has developed 
the proposed Customer Panel Quality Survey. This study will narrow the 
focus of customer satisfaction to examination quality and will use a 
longitudinal, rotating panel design to assess changes in customer 
perceptions and to identify key areas for examiner training and 
opportunities for improvement. All patent agents and attorneys who have 
been registered to practice before the USPTO for longer than one year 
and who belong to a company or firm that has filed six or more patents 
in the past year will be eligible for the study. The study will also 
include independent inventors who have filed six or more patents in the 
past year. The USPTO will draw a random sample of these customers from 
their database. Due to the rotating panel design, some sample members 
will be surveyed twice in order to measure change over a period of 
time. Each year of the survey will include four waves of data 
collection.
    The Customer Panel Quality Survey is a mail survey, although 
respondents also have the option to complete the survey electronically 
on the Web. The content of both versions will be identical. A survey 
packet containing the questionnaire, a separate cover letter prepared 
by the Commissioner of Patents, a postage-paid, pre-addressed return 
envelope, and instructions for completing the survey electronically 
will be mailed to all sample members. A pre-notification letter, 
reminder/thank you postcards, and telephone calls will be used to 
encourage response from the sample members.
    This is a voluntary survey and all responses will remain 
confidential. The collected data will not be linked to the respondent 
and contact information that is used for sampling purposes will be 
maintained in a separate file from the quantitative data. Respondents 
are not required to provide any identifying information such as their 
name, address, or Social Security Number. In order to access and 
complete the online survey, respondents will need to use the username 
and password provided by the USPTO.

II. Method of Collection

    By mail, or electronically over the Internet if respondents choose 
to complete the survey online.

III. Data

    OMB Number: 0651-00xx.
    Form Number(s): N/A.
    Type of Review: New information collection.
    Affected Public: Individuals or households; business or other for 
profit; not-for-profit institutions; Federal Government; and state, 
local, or tribal Government.
    Estimated Number of Respondents: 3,168 responses per year. Out of a 
sample size of 2,842 for each wave of data collection, the USPTO 
estimates that 792 completed surveys will be received. Each year of the 
survey will include four waves of data collection with an estimated 
3,168 completed surveys received. Of this total, the USPTO estimates 
that 70% or 2,218 surveys will be returned by mail and that 30% or 950 
surveys will be completed using the online option.
    Estimated Time per Response: The USPTO estimates that it will take 
approximately 10 minutes (0.17 hours) to complete either the paper or 
online version of this survey. This includes the time to gather the 
necessary information, complete the request, and submit it to the 
USPTO.
    Estimated Total Annual Respondent Burden Hours: 539 hours per year.
    Estimated Total Annual Respondent Cost Burden: $154,154 per year. 
The USPTO believes that patent attorneys will be responding to these 
surveys. Using the professional hourly rate of $286 for associate 
attorneys in private firms, the USPTO estimates that the salary costs 
for the respondents completing these surveys will be $154,154 per year.

 
----------------------------------------------------------------------------------------------------------------
                                                                  Estimated time     Estimated       Estimated
                              Item                                 for response       annual       annual burden
                                                                       (min)         responses         hours
----------------------------------------------------------------------------------------------------------------
Customer Panel Quality Survey (paper)...........................              10           2,218             377
Customer Panel Quality Survey (electronic)......................              10             950             162
                                                                 -----------------------------------------------
    Total.......................................................  ..............           3,168             539
----------------------------------------------------------------------------------------------------------------

    Estimated Total Annual Non-hour Respondent Cost Burden: $0 per 
year. There are no capital start-up, maintenance, operation, or 
recordkeeping costs, nor are there any filing fees associated with this

[[Page 20394]]

information collection. The USPTO covers the costs of all survey 
materials and provides postage-paid, pre-addressed return envelopes for 
the completed mail surveys.

IV. Request for Comments

    Comments are invited on: (a) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden 
(including hours and cost) of the proposed collection of information; 
(c) ways to enhance the quality, utility, and clarity of the 
information to be collected; and (d) ways to minimize the burden of the 
collection of information on respondents, e.g., the use of automated 
collection techniques or other forms of information technology.
    Comments submitted in response to this notice will be summarized or 
included in the request for OMB approval of this information 
collection; they also will become a matter of public record.

    Dated: April 13, 2006.
Susan K. Brown,
Records Officer, U.S. Patent and Trademark Office, Office of the Chief 
Information Officer, Architecture, Engineering and Technical Services, 
Data Architecture and Services Division.
[FR Doc. E6-5929 Filed 4-19-06; 8:45 am]
BILLING CODE 3510-16-P