Business Opportunity Rule, 19054-19096 [06-3395]
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Federal Register / Vol. 71, No. 70 / Wednesday, April 12, 2006 / Proposed Rules
FEDERAL TRADE COMMISSION
16 CFR Part 437
Business Opportunity Rule
Federal Trade Commission.
Notice of proposed rulemaking.
AGENCY:
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ACTION:
SUMMARY: The Federal Trade
Commission (the ‘‘Commission’’ or
‘‘FTC’’) is commencing a rulemaking to
promulgate a trade regulation rule
entitled ‘‘The Business Opportunity
Rule’’ (or ‘‘the Rule’’), based upon the
comments received in response to an
Advance Notice of Proposed
Rulemaking (‘‘ANPR’’) and other
information discussed in this notice.
The proposed Business Opportunity
Rule would prohibit business
opportunity sellers from failing to
furnish prospective purchasers with
material information needed to combat
fraud and would prohibit other acts or
practices that are unfair or deceptive
within the meaning of section 5 of the
Federal Trade Commission Act (‘‘FTC
Act’’).
DATES: Written comments must be
received on or before June 16, 2006.
Rebuttal comments must be received on
or before July 7, 2006.
ADDRESSES: Interested parties are
invited to submit written comments.
Comments should refer to ‘‘Business
Opportunity Rule, R511993’’ to facilitate
the organization of comments. A
comment filed in paper form should
include this reference both in the text
and on the envelope, and should be
mailed or delivered, with two complete
copies, to the following address: Federal
Trade Commission/Office of the
Secretary, Room H–135 (Annex W), 600
Pennsylvania Avenue, NW.,
Washington, DC 20580. The FTC is
requesting that any comment filed in
paper form be sent by courier or
overnight service, if possible, because
U.S. postal mail in the Washington area
and at the Commission is subject to
delay due to heightened security
precautions. Moreover, because paper
mail in the Washington area and at the
Agency is subject to delay, please
consider submitting your comments in
electronic form, as prescribed below.
Comments containing confidential
material, however, must be filed in
paper form, must be clearly labeled
‘‘Confidential,’’ and must comply with
Commission Rule 4.9(c).1
1 The comment must be accompanied by an
explicit request for confidential treatment,
including the factual and legal basis for the request,
and must identify the specific portions of the
comment to be withheld from the public record.
The request will be granted or denied by the
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Comments filed in electronic form
should be submitted by clicking on the
following weblink: https://
secure.commentworks.com/ftcbizopNPR/ and following the
instructions on the web-based form. To
ensure that the Commission considers
an electronic comment, you must file it
on the web-based form at the https://
secure.commentworks.com/ftcbizopNPR/ weblink. If this notice
appears at https://www.regulations.gov,
you may also file an electronic comment
through that Web site. The Commission
will consider all comments that
regulations.gov forwards to it. You may
also visit the FTC Web site at https://
www.ftc.gov/opa/2006/04/
newbizopprule.htm to read the Notice of
Proposed Rulemaking and the news
release describing this proposed Rule.
The FTC Act and other laws the
Commission administers permit the
collection of public comments to
consider and use in this proceeding as
appropriate. All timely and responsive
public comments, whether filed in
paper or electronic form, will be
considered by the Commission, and will
be available to the public on the FTC
Web site, to the extent practicable, at
https://www.ftc.gov/os/
publiccomments.htm. As a matter of
discretion, the FTC makes every effort to
remove home contact information for
individuals from the public comments it
receives before placing those comments
on the FTC Web site. More information,
including routine uses permitted by the
Privacy Act, may be found in the FTC’s
privacy policy, at https://www.ftc.gov/
ftc/privacy.htm.
Comments on any proposed filing,
recordkeeping, or disclosure
requirements that are subject to
paperwork burden review under the
Paperwork Reduction Act should
additionally be submitted to: Office of
Information and Regulatory Affairs,
Office of Management and Budget,
Attention: Desk Officer for the Federal
Trade Commission. Comments should
be submitted via facsimile to (202) 395–
6974 because U.S. Postal Mail is subject
to lengthy delays due to heightened
security precautions.
FOR FURTHER INFORMATION CONTACT:
Steven Toporoff (202) 326–3135, or
Craig Tregillus (202) 326–2970, Division
of Marketing Practices, Room 238,
Bureau of Consumer Protection, Federal
Trade Commission, 600 Pennsylvania
Avenue, NW., Washington, DC 20580.
SUPPLEMENTARY INFORMATION: The
Commission invites interested parties to
Commission’s General Counsel, consistent with
applicable law and the public interest. See
Commission Rule 4.9(c), 16 CFR 4.9(c).
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submit data, views, and arguments on
the proposed Business Opportunity
Rule and, specifically, on the questions
set forth in Section K of this notice. The
comment period will remain open until
June 16, 2006. To the extent practicable,
all comments will be available on the
public record and placed on the
Commission’s Web site: https://
www.ftc.gov/os/publiccomments.htm.
After the close of the comment period,
the record will remain open until July
7, 2006, for rebuttal comments. If
necessary, the Commission also will
hold hearings with cross-examination
and post-hearing rebuttal submissions,
as specified in section 18(c) of the FTC
Act, 15 U.S.C. 57a(c). Parties who
request a hearing must file a comment
in response to this notice and a
statement explaining why they believe a
hearing is warranted, how they would
participate in a hearing, and a summary
of their expected testimony, on or before
June 16, 2006. Parties testifying at a
hearing may be subject to crossexamination. For cross-examination or
rebuttal to be permitted, interested
parties must also file a comment and
request to cross-examine or rebut a
witness, designating specific facts in
dispute and a summary of their
expected testimony, on or before July 7,
2006. In lieu of a hearing, the
Commission will also consider requests
to hold one or more informal public
workshop conferences to discuss the
issues raised in this notice and
comments.
Section A. Background
The Commission is publishing this
Notice of Proposed Rulemaking (‘‘NPR’’)
pursuant to section 18 of the FTC Act,
15 U.S.C. 57a et seq., and part 1, subpart
B, of the Commission’s Rules of
Practice. 16 CFR 1.7, and 5 U.S.C. 551
et seq. This authority permits the
Commission to promulgate, modify, and
repeal trade regulation rules that define
with specificity acts or practices that are
unfair or deceptive in or affecting
commerce within the meaning of
section (5)(a)(1) of the FTC Act. 15
U.S.C. 45(a)(1).
1. FTC Regulation of Franchising and
Business Opportunity Ventures
In the 1970s, the Commission
promulgated a trade regulation rule
entitled ‘‘Disclosure Requirements and
Prohibitions Concerning Franchising
and Business Opportunity Ventures’
(the ‘‘Franchise Rule’’) to address
deceptive and unfair practices in the
sale of franchises and business
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opportunity ventures.2 Based upon the
original rulemaking record, the
Commission found that franchise and
business opportunity fraud was
widespread, causing serious economic
harm to consumers. To prevent
fraudulent practices in the sale of
franchises and business opportunities,
the Commission adopted a pre-sale
disclosure rule.
The Franchise Rule does not purport
to regulate the substantive terms of a
franchise or business opportunity
contract. Rather, it is designed to
prevent fraud by prohibiting sellers
from failing to disclose material
information to prospective buyers. The
Franchise Rule is posited on the notion
that a fully informed consumer can
determine whether a particular offering
is in his or her best interest.
The Franchise Rule requires extensive
disclosures, including information
about the seller; 3 the business
background of its principals and their
litigation and bankruptcy histories; 4 the
terms and conditions of the offer; 5
statistical analyses of existing
franchised and company-owned
outlets; 6 prior purchasers, including the
names and addresses of at least 10
purchasers nearest the prospective
buyer; 7 and audited financial
statements.8 Additional disclosure and
substantiation provisions apply if the
seller chooses to make any financial
performance representations.9
The Commission recognized that
requiring these extensive disclosures
would likely impose significant
compliance costs on covered businesses.
It therefore sought to strike the proper
balance between prospective
purchasers’ need for pre-sale disclosure
and the burden imposed on those
selling business arrangements. As a
result of this balancing, the Commission
limited the scope of the Franchise
Rule’s coverage in three significant
ways.
First, the Franchise Rule covers only
those opportunities that require a buyer
to make a payment of at least $500
within the first six months of
operation.10 In transactions where a
2 16 CFR part 436. See also Statement of Basis and
Purpose (‘‘SBP’’), 43 FR 59614 (Dec. 21, 1978).
3 16 CFR at 436.1(a)(1) and (3).
4 16 CFR at 436.1(a)(2)–(5).
5 16 CFR at 436.1(a)(7)–(15) and (17)–(18).
6 16 CFR at 436.1(a)(16).
7 16 CFR at 436.1(a)(16).
8 16 CFR at 436.1(a)(20).
9 16 CFR at 436.1(b)–(c) and (e).
10 16 CFR at 436.2(a)(2) and (a)(3)(iii). In the SBP,
the Commission noted that ‘‘[w]here a franchisee
makes no significant investment in the franchise
business, he assumes only a limited risk, and the
protection of the rule is inappropriate.’’ 43 FR at
59704. See also Final Interpretive Guides
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prospective purchaser may incur high
financial losses if the seller withholds
material information, the benefit for
purchasers of the Rule’s pre-sale
disclosure requirements outweighs the
cost to sellers of making those
disclosures. By contrast, when the
required investment to purchase a
business opportunity is comparatively
small, prospective purchasers face a
relatively small financial risk. In such
circumstances, compliance costs may
outweigh the benefits of pre-sale
disclosure. Therefore, the Franchise
Rule does not reach opportunities that
charge lower fees.11
Second, the ‘‘inventory exemption’’
excludes certain types of payments from
the Rule’s $500 minimum cost
threshold. The ‘‘inventory exemption’’
is the franchise industry’s shorthand
term for the Commission’s
determination that, as a matter of policy,
voluntary purchases of reasonable
amounts of inventory at bona fide
wholesale prices for resale do not count
toward the required threshold
payment.12 An important consequence
of this policy determination is to
eliminate from Franchise Rule coverage
many pyramid marketing plans because
the participants in such plans typically
do not make a required payment of or
exceeding $500, but instead make
voluntary purchases of inventory in
reasonable amounts and at bona fide
wholesale prices for resale.13
Third, the Commission focused the
Franchise Rule on the types of business
opportunities that the record showed
were likely to result in significant
purchaser injury. The record showed
that vending machines, rack displays,
and similar opportunities frequently
were sold through deception. A feature
common to these types of schemes is the
promise of assistance in securing
(‘‘Interpretive Guides’’) accompanying the
Franchise Rule: ‘‘The Commission’s policy
determination [is that] a significant financial
investment is a necessary element of a franchise.’’
Interpretive Guides, 44 FR 49966, 49968 (August
24, 1978).
11 Nevertheless, deceptive and unfair conduct by
a business opportunity seller falling below the
Franchise Rule’s $500 threshold may constitute a
violation of section 5 of the FTC Act. E.g., FTC v.
Med. Billers Network, Inc., No. 05 CIV 2014 (RJH)
(S.D.N.Y. 2005) ($200–295 fee); FTC v. Kamaco
Int’l, No. CV 02–04566 LGB (RNBx) (C.D. Cal. 2002)
($42 fee); FTC v. Healthcare Claims Network, No.
2:02–CV–4569 MMM (AMWx) (C.D. Cal. 2002)
($485 fee); FTC v. Stuffingforcash.com, Corp., No.
92 C 5022 (N.D. Ill. 2002) ($45 fee); FTC v. Medicor
LLC, No. CV01–1896 (CBM) (C.D. Cal. 2001) ($375
fee); FTC v. SkyBiz.com, No. 01–CV–0396–EA (X)
(N.D. Okla. 2001) ($125 fee).
12 Interpretive Guides, 44 FR at 49967.
13 E.g., FTC v. Trek Alliance, Inc., No. 02–9270
SJL (AJWx) (C.D. Cal. 2002); FTC v. Equinox, Int’l,
No. CV–S–99–0969–JBR–RLJ (D. Nev. 1999).
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locations or accounts.14 Thus, the
Commission incorporated this
characteristic into the Rule’s
definitional elements to ensure coverage
of demonstrably injurious schemes.
Other forms of assistance that business
opportunity sellers frequently offer—
such as training 15 and the buy-back and
resale of goods assembled by the
purchaser (an element of many craft
assembly opportunities) 16—do not
bring a business opportunity within the
scope of the Franchise Rule’s coverage.
In addition to these limits on the
scope of the Franchise Rule’s coverage—
driven by balancing prospective
purchasers’ need for pre-sale disclosure
against the burden imposed on business
opportunity sellers—another aspect of
the Rule’s language further limits the
Rule’s scope of coverage. Specifically,
the Rule provides that a business
opportunity is covered only if the
purchaser of the opportunity sells goods
or services directly to end-users other
than the business opportunity seller.17
The effect of this limitation is to exclude
most work-at-home opportunities—such
as envelope stuffing and craft assembly
ventures—from Franchise Rule
coverage. In those opportunities, the
purchaser typically works directly for
the seller or produces various goods for
the seller, who then purportedly
distributes them to end-users.18
The proposed Business Opportunity
Rule calls for streamlined disclosures
that, compared to the Franchise Rule,
substantially reduce the compliance
burden. Therefore, the kinds of limits
written into the Franchise Rule are not
necessary to achieve an appropriate
balance between prospective
purchasers’ need for pre-sale disclosure
and the burden imposed on business
opportunity sellers. Accordingly, the
proposed Rule has no minimum cost
threshold, no inventory exemption, and
no limit on scope based on the type of
assistance promised as part of the offer.
Nor is the coverage of the proposed Rule
limited to transactions where the
purchaser of the opportunity sells goods
or services directly to end-users other
than the business opportunity seller. In
short, the scope of coverage of the
proposed Rule is much broader than
14 16
CFR at 436.2(a)(1)(ii)(B)(1)–(3).
FTC v. Academic Guidance Serv., Inc., No.
92–3001 (AET) (D. N.J. 1992).
16 E.g., FTC v. Misty Stafford, No. 3: CV 05–0215
(M.D. Pa. 2005); FTC v. USS Elder Enter. Inc., No.
SACV–04–1039 AHS (ANx) (C.D. Cal. 2004); FTC v.
Holiday Magic, No. C 93–4038 VRW (N.D. Cal.
1994).
17 16 CFR at 436.2(a)(1)(ii)(A)(1)–(3).
18 E.g., FTC v. Misty Stafford, No. 3: CV 05–0215
(M.D. Pa. 2005); FTC v. Sun Ray Trading, Inc., No.
05–20402 CIV-Seitz/Bandstra (S.D. Fla. 2005).
15 E.g.,
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that of the Franchise Rule, while the
compliance burden is much lighter.
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2. Franchise Rule Review
In 1995, the Commission conducted a
regulatory review of the Franchise Rule
to ensure that it continues to serve a
useful purpose.19 One issue that the
Commission explored in that
proceeding was the application of the
Franchise Rule to the sale of business
opportunities. Specifically, the
Commission noted that although the
Franchise Rule applied to certain
business opportunities, it lacked a clear
definition of the term ‘‘business
opportunity.’’ Accordingly, the
Commission solicited comment on an
appropriate definition.20 In addition,
the Commission asked whether such a
definition should include business
opportunities not covered by the
Franchise Rule, such as ‘‘multilevel
marketing, seller assisted market plans,
work-at-home plans, and certain
distributorships and licenses.’’ 21
The Commission also inquired
whether the Franchise Rule’s extensive
disclosure requirements are well-suited
to business opportunity sales and
whether the Franchise Rule imposes
unnecessary compliance costs on both
business opportunity sellers and buyers.
For example, certain Franchise Rule
disclosures—such as site selection and
approval and public figure
involvement—arguably are more likely
to be important to franchise investors
than business opportunity purchasers.
To ensure that the required disclosures
protect prospective business
opportunity purchasers, while
minimizing overall compliance costs,
the Commission solicited comment on
whether any of the Rule’s disclosures
should be eliminated because they are
unnecessary in the business opportunity
context and if any additional material
disclosures should be required.22
At the conclusion of the Rule Review,
the Commission determined to retain
the Franchise Rule with modifications
designed to harmonize it better with
state franchise regulations. At the same
time, the Commission determined to
seek additional comment on whether to
19 Rule Review, 60 FR 17656 (April 7, 1995).
References to the Rule Review comments are cited
as: The name of the commenter, RR comment
number (e.g., NASAA, RR 43). References to the
Rule Review workshop conferences are cited as:
Name of commenter, Sept95 Tr or March96 Tr,
respectively (e.g., D’Imperio, Sept95 Tr, and
Ainsely, March96 Tr). A list of the Rule Review
commenters and the abbreviations used to identify
each is attached as Attachment A.
20 Rule Review, 60 FR at 17656–658 (Question
13).
21 Rule Review, 60 FR at 17658 (Question 13b).
22 Rule Review, 60 FR at 17658 (Question 14).
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address the sale of business
opportunities through a separate,
narrowly tailored new trade regulation
rule. To that end, it published an
Advance Notice of Proposed
Rulemaking, as described in the next
section.
3. Advance Notice of Proposed
Rulemaking
In 1997, the Commission published
an Advance Notice of Proposed
Rulemaking (‘‘ANPR’’) in the Federal
Register,23 seeking further comment on
several proposed Franchise Rule
modifications, including the separation
of disclosure requirements for sales of
business opportunities from those for
sales of franchises. The Commission
also sought comment on the proper
scope of the term ‘‘business
opportunity,’’ 24 the types of business
opportunities that are known to engage
in deceptive or fraudulent conduct,25
and the types of disclosures that are
material to business opportunity
purchasers.26 In addition to soliciting
written comments, the Commission staff
held three public workshops
specifically addressing business
opportunity sales issues. These were
held in Chicago, Dallas, and
Washington, DC. The workshop
participants included: Business
opportunity promoters; the Direct
Sellers Association (‘‘DSA’’); several of
DSA’s multilevel marketer members
(e.g., Amway, Longaberger Company,
Pampered Chef); several attorneys who
represent business opportunity
promoters; state regulators; and several
franchise and distribution law attorneys.
4. Franchise Rule Notice of Proposed
Rulemaking
After assessing the comments
received in response to the ANPR, the
Commission decided to amend the
Franchise Rule and, to that end,
published a Franchise Rule Notice of
Proposed Rulemaking (‘‘Franchise Rule
NPR’’), soliciting comment on proposed
revisions to the Franchise Rule.27 At the
23 ANPR, 62 FR 9115 (Feb. 28, 1997). References
to the ANPR comments are cited as: The name of
the commenter, ANPR, comment number (e.g.,
NASAA, ANPR 120). References to the ANPR
workshop conferences are cited as: Name of
commenter, ANPR, date Tr (e.g., Bundy, ANPR,
6Nov97 Tr). A list of the ANPR commenters and the
abbreviations used to identify each is attached as
Attachment B.
24 ANPR, 62 FR at 9116–117 and 9121 (Question
12).
25 ANPR, 62 FR at 9121 (Questions 8–10).
26 ANPR, 62 FR at 9121 (Questions 15–16).
27 Franchise Rule NPR, 64 FR 57294 (October 22,
1999). References to the comments responding to
the Franchise Rule NPR are cited as: Name of
commenter, FR–NPR, commenter number (e.g., IFA,
FR–NPR 22). A list of the FR–NPR commenters and
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same time, the Commission announced
its intention to conduct a separate
rulemaking to address business
opportunity sales.28 Agreeing with the
overwhelming view of the commenters
who discussed this issue during the
Rule Review and in response to the
ANPR, the Commission found that
franchises and business opportunities
are distinct business arrangements that
require separate disclosure approaches.
Without proposing any specific
Business Opportunity Rule provisions at
that time, the Commission noted that:
[M]any of the [Franchise] Rule’s pre-sale
disclosures, in particular those pertaining to
the parties’ detailed relationship, do not
apply to the sale of most business
opportunities, which typically involve fairly
simple contracts or purchase agreements. The
Rule’s detailed disclosure obligations may
also create barriers to entry for legitimate
business opportunity sellers.
Franchise Rule NPR, 64 FR at 57296.
Section B. Need for a Separate Business
Opportunity Rule
Based upon its enforcement
experience and the record developed to
date, the Commission has determined to
promulgate a separate trade regulation
rule to address widespread fraud in the
sale of business opportunities. This
approach is consistent with the view of
the vast majority of commenters and the
regulatory approaches adopted in most
states.
Rule Review and ANPR commenters
and participants overwhelmingly urged
the Commission to promulgate a
separate business opportunity rule.29 As
an initial matter, several commenters
observed that business opportunities
and franchises are distinct business
arrangements that pose very different
regulatory challenges. For example,
the abbreviations used to identify each is attached
as Attachment C.
28 Franchise Rule NPR, 64 FR at 57296.
29 E.g., Muncie, ANPR 15, at 2; Baer, ANPR 25;
H&H, ANPR 28, at 6; Kaufmann, ANPR 33, at 6;
DSA, ANPR 34, at 1; IL AG, ANPR 77, at 3; IFA,
ANPR 82, at 2; Caffey, ANPR 94, at 1–2; Jeffers,
ANPR 116, at 2; NASAA, ANPR 120, at 4; Selden,
ANPR 133, at 2; Cendant, ANPR 140; Wieczorek, RR
23, at 2–3; CA BLS, RR 45, at 5–6; Forte Hotels, RR
52, at 2. See also Harrington, Sept95 Tr at 285
(noting complete consensus among public
workshop participants for a separate business
opportunity rule). But see NCL, ANPR 35 (‘‘While
there may be clear distinctions with those involved
in the trade for franchises and business
opportunities, the consumers who contact the NFIC
are unaware of the differences. Moreover, a review
of the NFIC complaints received in 1996 reveals
that more involve business opportunities than
franchises. This indicates that the same pre-sale
disclosures are needed for business opportunities as
for franchises.’’); Cory, ANPR 12; McBirney, RR 7,
at 2; Perry RR 44, at 3 (arguing that the Commission
should create a level playing field between all
income generating opportunities, subjecting each to
the same disclosure approach).
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franchises typically are expensive and
involve complex contractual licensing
relationships, while business
opportunity sales are often less costly,
involving simple purchase agreements
that pose less of a financial risk for
purchasers.30 Also, in contrast to
franchises, many business opportunity
programs have no continuing
relationship between the buyer and
seller, but are a one time purchase of
packaged information.31
Further, unlike most franchises, many
business opportunities are permeated
with fraud.32 Perhaps one business
opportunity and franchise consultant
said it best when she described many
business opportunity sellers as:
Individuals who go from one business
opportunity to the next, violating laws,
committing frauds, taking funds without
delivering what was promised only to shut
down the operation within a year and move
on to another one with new officers, new
company names, and new products.
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Chistopher, ANPR 115, at 1.33
Other commenters observed that
business opportunity sellers take
advantage of the Franchise Rule’s
narrow focus to avoid disclosure
obligations.34 Other commenters
asserted that business opportunity
sellers do not comply with the
Franchise Rule because compliance
30 E.g., IFA, FR–NPR 22, at 4; NASAA, ANPR 120,
at 2–3; DSA, RR 21, at 3–4; Wieczorek, RR 23, at
2–3; D’Imperio, Sept95 Tr at 130; Kezios, Sept95 Tr
at 365, 631.
31 Caffey, ANPR 94, at 2.
32 E.g., Baer, ANPR 25, at 5; Wieczorek, 21Aug97
Tr at 35; DSA, id.; Finnigan, id. at 90; Kestenbaum,
RR 14, at 3–4; Wieczorek, RR 23, at 2–3; Lewis, RR
40, Attachment at 3; CA BLS, RR 45, at 5–6;
D’Imperio, Sept95 Tr at 130; Kezios, id. at 365, 631.
33 At the Washington, DC public workshop
conference, a business opportunity seller described
an informal survey of business opportunity
advertisements in the Boston Globe. He stated that
in February 1997, he observed advertisements for
23 business opportunity ventures. When he
attempted to call the advertised numbers the
following August, he found ‘‘20 of them were
disconnected, meaning they shut down, left one to
a thousand people with no customer support, no
parts for machines, no parts whatsoever.’’ M.
Garceau, 20Nov97 Tr at 28–29.
34 Kestenbaum, RR 14, at 3–4 (‘‘Too many
companies are trying to avoid the disclosure
requirements of the Rule by sidestepping the
franchise definition and taking a position that what
they do is not defined under the FTC Rule.’’). See
also Caffey, 20Nov97 Tr at 24 (‘‘I think one of the
drawbacks of the existing Rule is it is very narrowly
defined. Under the existing Rule * * * if the seller
is not locating vending machines or providing
assistance for locations, the seller is virtually not
covered by the Rule.’’); Lewis, Sept95 Tr at 283
(observing that the narrow definition of business
opportunity enables business opportunity sellers to
conclude that they ‘‘are not part of it; it’s very easy
to say I’m not a franchise and I’m not a bis op
[sic].’’).
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costs are too high.35 For example,
attorney Kat Tidd explained:
Section C. Overview of the Proposed
Rule
From my experience as a franchise attorney
of more than 15 years, many entrepreneurs
will choose to risk not complying with the
Rule because the cost of compliance is too
high relative to the size of the company, the
size of the investment to be made and/or the
number of, or profits to be derived from, the
sale of opportunities.
In drafting a Business Opportunity
Rule, the Commission relies heavily on
its law enforcement experience in
addressing a wide array of business
opportunity fraud under both the
Franchise Rule and section 5 of the FTC
Act. The Commission also relies on the
staff’s analysis of consumer complaints
submitted to the FTC.39 By far, the most
frequent allegations in Commission
business opportunity cases pertain to
false or unsubstantiated earnings
claims.40 This is followed by false
testimonials or fictitious references and
misrepresentations concerning the
profitability of locations, availability of
support and assistance, nature of the
products or services sold, prior success
of the seller or locator, full extent of
investment costs, and refund policies.41
These alleged material
misrepresentations or omissions also
were most frequently mentioned in
complaints to the Commission
submitted by business opportunity
purchasers.42
The proposed Rule would address
these practices by requiring five
affirmative disclosures.43 The first
Tidd, ANPR 112, at 1.36
The Commission is concerned that the
current application of the Franchise
Rule to the sale of business
opportunities does not work well.
Accordingly, the Commission is
proposing a separate business
opportunity rule, narrowly tailored to
minimize compliance costs.37 For the
present, those business opportunity
sellers covered by the original Franchise
Rule will remain covered by that rule.38
35 CA BLS suggested that business opportunity
sellers will go so far as to change their program to
avoid falling within the Franchise Rule’s definition
of a business opportunity, resulting in reduced
protection for prospective purchasers:
[I]f the only reason that a seller’s program is
falling within the definition of the Rule is that it
provides personnel who assist the purchaser in
securing sites, it may withdraw this service. In
some instances, companies have eliminated
independent owner programs altogether rather than
attempting to comply with the Rule and the
‘‘patchwork quilt’’ of multiple and diverse state
regulations.
CA BLS, RR 45, at 6–7. See also Muncie, ANPR
15, at 2 (suggesting that Franchise Rule coverage of
business opportunities ‘‘only serve[s] to drive
legitimate companies out of the marketplace,
thereby harming consumers.’’).
36 See also, e.g., Caffey, ANPR 94, at 2;
Christopher, ANPR 115, at 1; CA BLS, RR 45, at 5–
6; Huke, Sept95 Tr at 239–40.
37 In this regard, one fairly typical comment urged
that the Commission:
Tailor the scope of disclosure content, creating a
disclosure statement designed for compliance by a
business opportunity seller. A number of sections
of the FTC Rule disclosure have little relevance to
a typical business opportunity sale. These include
the business experience of executives of the seller,
personal participation of the buyer in the operation
of the business, termination/renewal information,
statistical information, site selection, public figure
involvement, financial information of the seller, the
contract.
Caffey, ANPR 94, at 1–2. See also Muncie, ANPR
15, at 3; Baer, ANPR 25, at 5; Tifford, ANPR 78, at
4–5; D’Amico, Sept95 Tr at 151, 154; Huke, id. at
240; Simon, id. at 281; Lewis, id. at 284. A few
commenters, however, suggested that disclosures
for business opportunity sales should be ‘‘stronger’’
than those for franchise sales. E.g., Cory, ANPR 12;
D’Imperio, Sept95 Tr at 132; Perry, id. at 258–59.
38 In the event that a revised Franchise Rule is
promulgated before a new Business Opportunity
Rule, business opportunities presently covered by
the original Franchise Rule could remain covered
by that rule pending completion of this rulemaking.
For example, the Commission could finalize a
revised Franchise Rule (16 CFR part 436), and
simultaneously publish a modified version of the
original Franchise Rule that would be named the
‘‘Business Opportunity Rule’’ (16 CFR part 437).
This rule might differ from the original Franchise
Rule in two respects. First, references to
‘‘franchisor’’ and ‘‘franchisee’’ in the original
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Franchise Rule would be changed to ‘‘business
opportunity seller’’ and ‘‘business opportunity
purchaser,’’ respectively. Second, the term
‘‘franchise’’ would be deleted from the original
Franchise Rule’s definitions and would be replaced
with ‘‘business opportunity.’’ Further, the first part
of the original definition—the ‘‘franchise’’
elements—would be deleted; the revised definition
would focus on the second part of the original
definition—the business opportunity elements.
Except for these changes, all disclosures and
prohibitions in part 437 would be identical to those
of the original Franchise Rule.
39 See Bureau of Consumer Protection Staff,
Franchise and Business Opportunity Program
Review 1993–2000: A Review of Complaint Data,
Law Enforcement, and Consumer Education (June
2001) (‘‘Staff Program Review’’) (available at
https://www.ftc.gov/reports/franchise93-01.pdf). See
also Tifford, ANPR 78, at 4–5 (‘‘[T]he FTC should
draw upon its own experience with business
opportunity enforcement in fashioning a definition
that would encompass the business opportunity
arrangements which have been the source of most
of the consumer injury, as well as focusing on the
types of disclosures that are best suited for business
opportunity purchasers.’’).
40 Staff Program Review, supra note 39, Table I.1;
I.2. (127 Franchise Rule allegations; 94 Section 5
allegations pertaining to earnings claims issues in
FTC enforcement actions). See also NCL, ANPR 35,
at 2.
41 Staff Program Review, supra note 39, Table I.2.
42 Id., Appendix 5 (listing earnings claims; lack of
promised support, locations, or training; exclusive
territory and cost misrepresentations; and refund
issues among most prevalent business opportunity
complaints).
43 Consistent with the Franchise Rule, the
Commission does not express any opinion about the
legality of any practices that might be disclosed
under the proposed Rule. See 16 CFR part 436, note
1. In the Franchise Rule SBP, the Commission
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affirmative disclosure would require a
business opportunity seller to state
whether the seller chooses to make
earnings claims. If the seller does, then
the proposed Rule would require
substantiation and additional
disclosures. The other four affirmative
disclosures pertain to certain prior
litigation; the seller’s cancellation or
refund policies; statistics on
cancellation and refund requests; and
contact information for prior purchasers
as references.
In addition to these disclosure
requirements, the proposed Rule would
prohibit common deceptive business
opportunity sales practices. Among
other things, business opportunity
sellers would be prohibited from
misrepresenting: (1) Earnings; (2) costs
or the efficacy, nature, or central
characteristics of the business
opportunity or the goods or services
sold to the purchaser as part of the
business opportunity; (3) cancellation or
refund policies; (4) promised assistance;
(5) the calculation and distribution of
commissions, bonuses, incentives,
premiums, or other payments from the
seller; (6) the likelihood of finding
locations for equipment or accounts for
services; (7) a business opportunity as
an offer of employment; (8) territorial
exclusivity or more limited territorial
protections; (9) endorsements; and (10)
shills as references. Finally, the
proposed Rule would prohibit business
opportunity sellers from failing to make
promised refunds, as well as assigning
‘‘to any purchaser a purported exclusive
recognized that the Franchise Rule may require
franchisors to disclose practices that may raise
antitrust issues. SBP, 43 FR at 59719. While
antitrust issues are probably less of a concern in the
narrowly tailored Business Opportunity Rule
context, the Commission nevertheless reserves the
right to pursue violations of antitrust laws even if
a business opportunity seller discloses a violation
in complying with the proposed Rule’s disclosure
requirements. In short, disclosure does not create a
safe harbor for engaging in otherwise unlawful
conduct.
Further, a business opportunity seller may have
an obligation under section 5 of the FTC Act to
impart material information to prospective
purchasers beyond the disclosures required by this
proposed Rule. This clarification is critical,
especially in an age of quickly developing changes
in the marketplace. The Commission cannot now
predict what types of business opportunities will be
offered in the future, nor the information a business
opportunity purchaser will find material. This does
not mean that a seller must include additional
information in its disclosure document. As noted
below, proposed section 437.5(c) prohibits the
inclusion of additional information in a disclosure
document. Rather, when a seller must impart
material information beyond that required by the
Rule, it must provide the information separately
from its disclosure document. The Commission
does not purport to specify how such information
must be disseminated, permitting sellers the
flexibility to decide which method is best for their
particular business.
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territory that, in fact, encompasses the
same or overlapping areas already
assigned to another purchaser.’’
Section D. Scope of the Proposed Rule
1. Business Opportunities Covered by
the Franchise Rule
The proposed Rule would continue to
cover those business opportunities that
are presently covered by the original
Franchise Rule. The Commission’s law
enforcement experience demonstrates
that sales of these opportunities are
fraught with unfair and deceptive
practices, in particular the making of
false or unsubstantiated earnings claims.
Indeed, such practices are
widespread. Since 1990 alone, the
Commission has brought more than 140
Franchise Rule cases against vending
machine, rack display, and similar
opportunities. Since 1995, the
Commission has conducted more than
11 business opportunity sweeps,44
many with other federal and state law
enforcement partners, to combat
persistent business opportunity scams
violating the Franchise Rule, such as
those involving the sale of vending
machines,45 rack displays,46 public
44 E.g., Project Telesweep (1995); Operation
Missed Fortune (1996); Project Trade Name Games
(1997); Project Vend Up Broke (1998); Project
Bizillion$ (1999); Project Busted Opportunity
(2002); and Project Biz Opp Flop (2005). In addition
to joint law enforcement sweeps, Commission staff
has also targeted specific business opportunity
ventures such as 900 numbers (Project Buylines
1996); vending (Project Yankee Trader 1997);
seminars (Operation Showtime 1998); medical
billing (Project House Call 1998); and Internetrelated services (Net Opportunities 1998).
45 See, e.g., FTC v. Am. Entm’t Distribs., Inc., No.
04–22431–CIV–Huck (2004); FTC v. Pathway
Merch., Inc., No. 01–CIV–8987 (S.D.N.Y. 2001); U.S.
v. Photo Vend Int’l, Inc., No. 98–6935–CIV–
Ferguson (S.D. Fla. 1998); FTC v. Hi Tech Mint Sys.,
Inc., No. 98 CIV 5881 (JES) (S.D.N.Y. 1998); FTC v.
Claude A. Blanc, Jr., No. 2:92–CV–129–WCO (N.D.
Ga. 1992). See also FTC News Release: FTC
Announces ‘‘Operation Vend Up Broke’’ (Sept. 3,
1998) (available at https://www.ftc.gov/opa/1998/09/
vendup2.htm) (FTC and 10 states announce 40
enforcement actions against fraudulent vending
business opportunities).
46 See, e.g., U.S. v. Elite Designs, Inc., No. CA 05
058 (D.R.I. 2005); U.S. v. QX Int’l, No. 398–CV–
0453–D (N.D. Tex. 1998); FTC v. Carousel of Toys,
No. 97–8587–CIV–Ungaro-Benages (S.D. Fla. 1997);
FTC v. Raymond Urso, No. 97–2680–CIV–UngaroBenages (S.D. Fla. 1997); FTC v. Infinity
Multimedia, Inc., No. 96–6671–CIV–Gonzalez (S.D.
Fla. 1996); FTC v. O’Rourke, No. 93–6511–CIV–
Ferguson (S.D. Fla. 1993). See also FTC News
Release: Display Racks for Trade-Named Toys and
Trinkets are the Latest in Business Opportunity
Fraud Schemes (Aug. 5, 1997) (available at https://
www.ftc.gov/opa/1997/08/tradenam.htm) (FTC and
8 states file 18 enforcement actions against sellers
of bogus display opportunities that use trademarks
of well-known companies).
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telephones,47 Internet kiosks,48 and 900number ventures,49 among others.
Further, business opportunity
ventures covered by the Franchise Rule
continue to stand out as a major source
of consumer complaints.50 In fact,
business opportunities covered by the
Franchise Rule consistently rank among
the top 10 categories of consumer fraud
complaints reported to the
Commission.51
Moreover, such scams typically cost
consumers thousands of dollars.52
47 See, e.g., FTC v. Advanced Pub. Commc’ns
Corp., No. 00–00515–CIV–Ungaro-Benages (S.D.
Fla. 2000); FTC v. Ameritel Payphone Distribs., Inc.,
No. 00–0514–CIV–Gold (S.D. Fla. 2000); FTC v.
ComTel Commc’ns Global Network, Inc., No. 96–
3134–CIV–Highsmith (S.D. Fla. 1996); FTC v.
Intellipay, Inc., No. H92 2325 (S.D. Tex. 1992).
48 See, e.g., FTC v. Bikini Vending Corp., No. CV–
S–05–0439–LDG–RJJ (D. Nev. 2005); FTC v.
Network Service Depot, Inc., No. CV–S0–05–0440–
LDG–LRL (D. Nev. 2005); U.S. v. Am. Merch. Tech.,
No. 05–20443–CIV–Huck (S.D. Fla. 2005); FTC v.
Hart Mktg. Enter. Ltd., Inc., No. 98–222–CIV–T–23
E (M.D. Fla. 1998). See also FTC v. FutureNet, Inc.,
No. CV–98–1113 GHK (BQRx) (C.D. Cal. 1998); FTC
v. TouchNet, Inc., No. C98–0176 (W.D. Wash.
1998).
49 See, e.g., FTC v. Bureau 2000 Int’l, Inc., No. 96–
1473–DT–(JR) (C. D. Cal. 1996); FTC v. Genesis One
Corp., No. CV–96–1516–MRP (MCX) (C. D. Cal.
1996); FTC v. Innovative Telemedia, Inc., No. 96–
8140–CIV–Ferguson (S. D. Fla. 1996); FTC v. AdCom Int’l, No. 96–1472 LGB (VAP) (C.D. Cal. 1996).
50 See FTC, The FTC in 2005: Standing Up For
Consumers and Competition (2005) (available at
https://www.ftc.gov/os/2005/04/
0504abareportfinal.pdf), at 18 (announcing 14
criminal indictments in connection with business
opportunity fraud); FTC Staff Report, Consumer
Fraud in the United States: An FTC Survey (Aug.
2004) (‘‘Fraud Survey’’) (available at https://
www.ftc.gov/reports/consumerfraud/
040805confraudrpt.pdf) at 48 (showing 450,000
victims of business opportunity fraud).
51 See, e.g., FTC News Release: Criminal and Civil
Enforcement Agencies Launch Major Assault
Against Promoters of Business Opportunity and
Work-at-Home Schemes (Feb. 22, 2005) (available at
https://www.ftc.gov/opa/2005/02/bizoppflop.htm)
(defendants in FTC cases alone caused tens of
thousands of consumers to lose a total of more than
$100 million); FTC News Release: Law Enforcers
Target ‘‘Top 10’’ Online Scams; Consumer
Protection Cops From 9 Countries, 5 U.S. Agencies,
and 23 States Tackle Internet Fraud (Oct. 31, 2000)
(available at https://www.ftc.gov/opa/2000/10/
topten.htm) (listing business opportunities and
work-at-home schemes among the top 10 Internet
frauds). See also Prepared Statement of Federal
Trade Commission on ‘‘Internet Fraud’’ before the
House Subcomm. on Commerce, Trade, and
Consumer Protection of the Comm. on Energy and
Commerce (May 23, 2001) (available at https://
www.ftc.gov/opa/2001/05/iftestimony.htm) (listing
pyramids, business opportunities, and work-athome schemes among the top Internet frauds);
Prepared Statement of the Federal Trade
Commission on ‘‘Internet Fraud’’ before the Senate
Comm. on Finance (April 5, 2001) (available at
https://www.ftc.gov/os/2001/04/
internetfraudstate.htm) (listing pyramid, business
opportunities, and work-at-home schemes among
the top 10 Internet frauds based on Consumer
Sentinel Database).
52 E.g., FTC v. World Traders Ass’n, Inc., No.
CV05 0591 AHM (CTx) (C.D. Cal. 2005) (estimated
$30 million in consumer injury); FTC v. Am. Entm’t
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While precise figures of consumer
injury from fraudulent business
opportunity ventures is unknown, the
Commission’s law enforcement
experience reveals that it is not
uncommon for purchasers of fraudulent
business opportunities to lose
thousands of dollars each.53 For these
reasons, the Commission has
determined that sales of vending
machines, rack displays, and similar
opportunities should be covered by the
Business Opportunity Rule, now that
the Franchise Rule is being amended to
focus exclusively on the sale of
franchises.
2. Business Opportunities Not Presently
Covered by the Franchise Rule
The proposed Business Opportunity
Rule would also address the sale of
other business arrangements that are
currently outside the scope of the
Franchise Rule, but have been shown by
the Commission’s law enforcement
experience and complaint data to be
sources of prevalent and persistent
problems. Two important types of
fraudulent or deceptive opportunities
that would fall within the proposed
Rule’s coverage are work-at-home
schemes and pyramid marketing
schemes.54
cchase on PROD1PC60 with PROPOSALS2
a. Work-at-Home Schemes
Deceptive work-at-home schemes are
a persistent type of fraud, preying upon
stay-at-home parents, the physically
disabled, non-English speakers, and
others who cannot obtain employment
Distribs., No. 04–22431–CIV–Huck (S.D. Fla. 2004)
(estimated $20 million in consumer injury). See
also United States Postal Inspection Service, News
Release: U.S. Postal Inspectors, Federal Trade
Commission, Department of Justice dismantle
business-opportunity scams (‘‘Postal Inspectors
have arrested 28 individuals * * * who victimized
more than 140,000 consumers with estimated losses
exceeding $73 million.’’).
53 E.g., FTC v. Am. Entm’t Distribs., No. 04–
22431–CIV–Huck (S.D. Fla. 2004) ($28,000–$37,500
for one machine); FTC v. Accent Mktg., Inc., No.
02–0405–CB–M (S.D. Ala. 2002) ($8,000 initial
payment). One measure of injury attributed to
business opportunity fraud can be gleaned from the
2001 Staff Program Review. In its review of 2,665
business opportunity complaints from 1997 through
the first half of 1999, over 70% of complainants
reported losses of at least $1,000, with over 48%
reporting losses of over $5,000. Approximately 24%
reported losses over $10,000. Staff Program Review,
supra note 39, at 36.
54 In response to the ANPR, state regulators
argued for a broad rule covering a wide array of
opportunities. For example, in its ANPR Comment,
NASAA recommended that the disclosure
requirements for business opportunity ventures
include business opportunity formats such as
multilevel marketing plans, seller-assisted
marketing plans, work-at-home plans and certain
distributorships and licensing plans not currently
covered under the Franchise Rule. NASAA, ANPR
120, at 5. See also James, ANPR 76; WA Securities,
ANPR 117, at 2; Maxey, Sept95 Tr at 38.
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outside of the home.55 For the most part,
they are not distinguishable in any
material respect from business
opportunities covered by the existing
Franchise Rule.56
Sellers of fraudulent work-at-home
opportunities deceive their victims with
promises of an ongoing relationship in
which the seller will buy the output that
opportunity purchasers produce. These
sellers often misrepresent that there is a
market for a purchaser’s goods and
services,57 just as sellers of fraudulent
vending machine and rack display
opportunities falsely claim that
profitable vending locations are
available.58 Work-at-home opportunity
sellers also often claim to provide
ongoing training and other assistance, as
business opportunity sellers covered by
the Franchise Rule often do.59
55 See, e.g., FTC v. USS A Enter., Inc., No. SA CV–
04–1039 AHS (ANx) (C.D. Cal. 2004) (craft assembly
opportunity aimed at Spanish speakers); FTC v.
Esteban Barrios Vega, No. H–04–1478 (S.D. Tex.
2004) (product assembly opportunity aimed at
Spanish speakers); FTC v. Castle Publ’g, Inc., No.
AO3CA 905 SS (W.D. Tex. 2003) (envelope-stuffing
opportunity targeting unemployed, disabled, and
elderly hoping to work from home); FTC v. Medicor
LLC, No. CV01–1896 (CBM) (C.D. Cal. 2001) (workat-home scams victimizing stay-at-home parents,
the physically disabled, and non-English speakers).
See also James, 21Nov97 Tr at 344 (describing
work-at-home program aimed at the elderly and
poorly-educated).
56 See discussion above in Section A.1 explaining
that the Franchise Rule’s limitation requiring
purchasers to sell directly to end-users effectively
exempts many work-at-home opportunities from
Franchise Rule coverage.
57 E.g., FTC v. Misty Stafford, No. 3: CV 05–0215
(M.D. Pa. 2005); FTC v. Elec. Med. Billing, Inc., No.
SA02–368 AHS (ANX) (C.D. Cal. 2003); FTC v.
Holiday Magic, No. C 93–4038 VRW (N.D. Cal.
1994); In re New Mexico Custom Designs, Inc., FTC
C–3485 (1993); In re Sandcastle Creations, FTC C–
3484 (1993); In re Homespun Prods., Inc., FTC C–
3483 (1993); In re Hairbow Co., FTC C–3482 (1993).
See James, 21Nov97 Tr at 343 (bead assembly seller
falsely represented a relationship with J.C. Penney).
58 E.g., FTC v. Nat’l Vending Consultants, Inc.,
No. CV–S–05–0160–RCJ–PAL (D. Nev. 2005); FTC
v. Pathway Merchandising, Inc., No. 01–CIV–8987
(S.D.N.Y. 2001); FTC v. Int’l Computer Concepts,
Inc., No. 1:94CV1678 (N.D. Ohio 1994).
59 E.g., FTC v. USS Elder Enter., Inc., No. SA CV–
04–1039 AHS (ANx) (C.D. Cal. 2004) (company
would provide work or substantial assistance in
obtaining work); FTC v. Leading Edge Processing,
Inc., No. 6:02–CV–681–ORL–19 DAB (M.D. Fla.
2003) (company would provide specialized
software, manuals, and training); FTC v. Fin. Res.
Unlimited, No. 03–C–8864 (N.D. Ill. 2003) (no prior
experience necessary; company would provide all
supplies needed); FTC v. Darrell Richmond, No.
3:02–3972–22 (D.S.C. 2003) (seller claimed to
provide all necessary materials to perform the workat-home envelope stuffing business); FTC v. Elec.
Med. Billing, Inc., No. SACV02–368 AHS (ANX)
(C.D. Cal. 2003) (company promised to provide
everything necessary to perform medical billing,
including a list of doctors, training, and software).
See also Finnigan, 21Aug97 Tr at 95 (a business or
income-earnings opportunity inherently must offer
some sort of assistance or training); Catalano,
20Nov97 Tr at 37 (purchasers buy business
opportunities to obtain the seller’s expertise and
know-how).
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Each of these promises by work-athome opportunity sellers is often just as
illusory as the analogous promises made
by business opportunity sellers covered
by the Franchise Rule. In addition,
fraudulent work-at-home opportunity
sellers frequently invent undisclosed
conditions and limitations for rejecting
the work performed by purchasers and
refusing to buy back the goods the
purchasers produce.60 Similarly, these
sellers’ promises of continuing support
and assistance frequently prove empty,
leaving work-at-home opportunity
purchasers with no help in figuring out
how to assemble misshapen
components into finished products.
Moreover, as the Commission’s cases
and complaint data demonstrate, the
con artists who promote fraudulent
work-at-home schemes frequently dupe
consumers with false earnings claims,61
a very prevalent practice among
fraudulent business opportunity sellers.
For example, in one envelope-stuffing
case brought under section 5 of the FTC
Act, the defendant allegedly offered to
pay purchasers $550 to $3,000 weekly.62
Similarly, in a medical billing work-athome case, the defendant allegedly
promised purchasers annual incomes of
$25,000–$50,000.63 Because the initial
investment is relatively low, hundreds
of thousands of bilked consumers do not
formally complain or take action against
these illegal operators.
The Commission’s law enforcement
experience demonstrates that work-athome scams are widespread, causing
significant consumer injury. Indeed,
since 1990 the Commission has brought
over 60 work-at-home cases.64 These
actions have targeted a variety of
schemes, ranging from envelope
60 See FTC v. Misty Stafford, No. 3: CV 05–0215
(M.D. Pa. 2005). See also James, 21Nov97 Tr at 244–
45 (describing clown assembly work-at-home
program that repeatedly rejected goods produced by
investor).
61 E.g., FTC v. Sun Ray Trading, No. 05–20402
CIV-Sitz/Bandstra (S.D. Fla. 2005) (potential weekly
income of $550 to $3,000); FTC v. Castle Publ’g,
Inc., No. AO3CA 905 SS (W.D. Tex. 2003) (earn
$2,900 to $5,000 and more weekly); FTC v. Darrell
Richmond, No. 3:02–3972–22 (D.S.C. 2002) (earn
between $100 and $1,000 or more per week). See
also James, 21Nov97 Tr at 341 (describing a bead
assembly work-at-home program that claimed
earnings of $1,400 per $1,000 investment).
62 FTC v. Fin. Res. Unlimited, No. 03–C–8864
(N.D. Ill. 2003) (earn ‘‘$550.00 to $3,000 and more
weekly’’ stuffing envelopes).
63 FTC v. Elec. Med. Billing, Inc., No. SA02–368
AHS (AN) (C.D. Cal. 2002).
64 Many of these cases were brought in
connection with sweeps of fraudulent work-athome and related employment opportunities,
including Project Biz Opp Flop (2005); Project
Homework (2001); Operation Top Ten Dot Con
(2000); and Operation Missed Fortune (1996).
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stuffing 65 and craft assembly
programs,66 to technology-driven
opportunities,67 including medical
billing plans.68 In some of these cases,
what appeared to be simple work-athome scams turned out to be illegal
pyramid schemes.69
Consumer complaints to the
Commission also demonstrate the
prevalence of fraudulent work-at-home
schemes.70 To determine the level of
65 E.g., FTC v. Sun Ray Trading, No. 05–20402
CIV-Seitz/Bandstra (S.D. Fla, 2005); FTC v. Fin. Res.
Unlimited, No. 03–C–8864 (N.D. Ill. 2003); FTC v.
Castle Publ’g, Inc., No. AO3CA 905 SS (W.D. Tex.
2003); FTC v. Patrick Cella, No. CV03–3202 GAF
(SHSx) (W.D. Cal. 2003); FTC v. Terrance Maurice
Howard, No. SA02CA0344 (W.D. Tex. 2002); FTC
v. Stuffingforcash.com, Corp., No. 92 C 5022 (N.D.
Ill. 2002); FTC v. America’s Shopping Network, Inc.,
No. 02–80540–CIV-Hurley (S.D. Fla. 2002).
66 E.g., FTC v. Misty Stafford, No. 3: CV 05–0215
(M.D. Pa. 2005); FTC v. Esteban Barrios Vega, No.
H–04–1478 (S.D. Tex. 2004); FTC v. Nat’l Crafters,
Corp., No. 01–4825–CIV-Graham-Turnoff (S.D. Fla.
2001); FTC v. Ed Boehlke, No. 96–0482–E–BLW (D.
Idaho 1996); In re Sandcastle Creations, FTC C–
3484 (1993); In re Hairbow Co., FTC C–3482 (1993);
FTC v. Holiday Magic, No. C 93–4038 VRW (N.D.
Cal. 1993); In re Homespun Prods., Inc., FTC C–
3483 (1993); In re New Mexico Custom Designs,
Inc., FTC C–3485 (1993). See also Prepared
Statement of the FTC on ‘‘Internet Fraud’’ before the
House Subcomm. on Commerce, Trade, and
Consumer Protection, Comm. on Energy and
Commerce (May 23, 2001) (listing business
opportunities and work-at-home schemes among
top 10 Internet or online scams); Prepared
Statement of the FTC on ‘‘Internet Fraud’’ before the
Senate Comm. on Finance (April 5, 2001) (listing
business opportunities and work-at-home schemes
among top 10 online scams).
67 E.g., FTC v. Wealth Sys., Inc., No. CV 05 0394
PHX JAT (D. Ariz. 2005) (web design); FTC. v.
Leading Edge Processing, Inc., No. 6:02–CV–681–
ORL–19 DAB, (M.D. Fla. 2002) (data entry); FTC v.
LS Enter., FTC C–3884 (1999) (bulk email); In re
Computer Bus. Servs., FTC C–3705 (1996) (in-home
computer work); FTC v. AMP Publ’n, Inc., No.
SACV–00–112–AHS–ANx (C.D. Cal. 2000) (in-home
computer work).
68 E.g., FTC v. Med. Billers Network, Inc., No. 05
CV 2014 (RJH) (S.D.N.Y. 2005); FTC v. Elec. Med.
Billing, No. SA02–368 AHS (AN) (C.D. Cal. 2002);
FTC v. Elec. Processing Servs., Inc., No. CV–S–02–
0500–L.H.–R.S. (D. Nev. 2002); FTC v. Medicor,
LLC, No. CV01–1896 (CBM) (C.D. Cal. 2001); FTC
v. Encore Networking Servs., No. 00–1083 WJR
(AIJx) (C.D. Cal. 2000); FTC v. Physicians
Healthcare Dev. Serv. Corp., No. CV–02–2936 RMT
(C.D. Cal. 2000); FTC v. Data Med. Capital, Inc., No.
SACV–99–1266 AHS (C.D. Cal. 1999); FTC v. Elec.
Filing Acad., No. 98–0054–PHX–EHC (D. Ariz.
1998).
69 E.g., FTC v. David Martinelli, Jr., No. 3:99 CV
1272 (CFD) (D. Conn. 1999) (income from work-athome opportunity processing applications
dependent upon signing new recruits to join the
opportunity).
70 In adopting amendments to the Telemarketing
Sales Rule (‘‘TSR’’), the Commission observed ‘‘that
telemarketing fraud perpetuated by the advertising
of work-at-home and other business opportunity
schemes in general media sources is a prevalent and
growing phenomenon.’’ Indeed, the Commission
stated that ‘‘the single greatest per capita monetary
loss category in complaints reported to the FTC is
for business opportunities, including work-at-home
schemes.’’ 67 FR 4492, at 4530 (Jan. 30, 2002). See
also TSR Statement of Basis and Purpose, 68 FR
4480, at 4661 (Jan. 29, 2003).
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complaints and alleged injury from
work-at-home scams, the Commission
staff analyzed fraud complaint
information from the Commission’s
complaint database for the period
January 1997 through December 2005.
The staff’s analysis shows 37,333 workat-home complaints, resulting in alleged
injury of over $15 million
($15,408,934).71 Indeed, work-at-home
complaints ranked among the top fraud
complaint categories submitted to the
Commission. For example, during the
period studied, work-at-home schemes
ranked among the top 20 fraud
complaint categories each year:
Year
1997
1998
1999
2000
2001
2002
2003
2004
2005
............
............
............
............
............
............
............
............
............
Rank
5th ...............
20th .............
19th .............
18th .............
13th .............
11th .............
9th ...............
12th .............
15th .............
Complaints
1,399
1,653
2,611
3,448
4,852
17,307
16,694
6,485
4,366
Were it not for the minimum
investment requirement and direct sales
to end-user limitation in the Franchise
Rule, many work-at-home schemes
would be covered by that rule because
the same potential for abuse exists as
with vending machines and rack display
opportunities, which are covered. In
view of the misrepresentations and
omissions that fraudulent work-at-home
opportunity sellers have used, as shown
by consumer complaints and past
Commission cases, the Commission has
determined that the proposed business
opportunity disclosure requirements
and prohibitions would provide
potential work-at-home purchasers with
the tools they need to protect
themselves from false claims.
b. Pyramid Marketing Schemes
Like business opportunities covered
by the existing Franchise Rule, pyramid
schemes often deceive consumers with
the promise of large potential incomes.
It is not uncommon for promoters of
these schemes to claim potential
incomes of thousands of dollars a week
or month.72 Because of the claimed high
71 See also James, 21Nov97 Tr at 340–45
(describing three work-at-home opportunities in
Florida, one of which took in $18 million,
victimizing 6,000 consumers).
72 E.g., FTC v. 2Xtreme Performance Int’l, LLC,
No. JFM 99CV 3679 (D. Md. 1999) (‘‘about $2,000
in the first month * * * and then it went to
$60,000’’); FTC v. Bigsmart.com, No. CIV 01–0466
PHX ROS (D. Ariz. 2001) (‘‘50 people made over
$50,000 their first month! We also had a $100,000
first month money earner!’’); FTC v. FutureNet, Inc.,
No. CV–98–1113 GHK (BQRx) (C.D. Cal. 1998) (‘‘If
you’re serious, we can show you how to make ten
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earnings potential, pyramid schemes are
highly successful in attracting
prospective investors. For example, one
pyramid program attracted more than
150,000 consumers who collectively
paid over $80 million during the course
of three years.73 Indeed, cases brought
under section 5 against pyramid
marketing promotions have resulted in
huge consumer redress, such as $40
million in Equinox and $20 million in
SkyBiz.com.74
The prevalence of false earnings
claims is not the only similarity
between pyramid schemes and business
opportunity frauds covered by the
current Franchise Rule. Many induce
new recruits with the promise of an
ongoing commercial relationship that
will enable recruits to operate their own
business selling various products or
services.75 Typically, they promise to
provide recruits with promotional
assistance.76 Some also offer training.77
Few, however, reveal their high dropout rates, much less the fact that the vast
majority of those who have joined the
program—often 90 percent or more—
will not recoup their investment.78
Further, since 1990, the Commission
has brought 20 cases against pyramid
thousand a month * * * And, you know, we have
people doing thirty thousand a month.’’); FTC v.
Nia Cano, No. 97–7947–CAS (AJWx) (C.D. Cal.
1997) (as much as $18,000 per month); FTC v.
Global Assistance Network for Charities, No. 96–
2494 PHX RCB (D. Ariz. 1996) (promising over
$89,000 a month); FTC v. NexGen3000.com, No.
CIV–03–120 TUC WDB (D. Ariz. 2003) (‘‘each
activated business center has the potential to earn
up to $60,000 per week’’); FTC v. SkyBiz.com, No.
01–CV–0396–EA (X) (N.D. Okla. 2001) (‘‘he’s
making 76,000 a week and growing’’).
73 FTC v. 2Xtreme Performance Int’l, LLC, No.
JFM 99CV 3679 (D. Md. 1999). See also FTC v.
Fortuna Alliance, LLC, No. C96–799M (W.D. Wash.
1996) (tens of thousands of consumers in over 60
countries); FTC v. Jewelway, Int’l, No. CV–97 TUC
JMR (D. Ariz. 1997) (200,000 investors).
74 See also FTC v. Bigsmart.com, No. CIV 01–0466
PHX ROS (D. Ariz. 2001) ($5 million for redress);
FTC v. Nia Cano, No. 97–7947–CAS (AJWx) (C.D.
Cal. 1997) (nearly $2 million for redress); FTC v.
Fortuna Alliance, LLC, No. C96–799M (W.D. Wash.
1996) (approximately $5.5 million for redress); FTC
v. FutureNet, Inc., No. CV–98–1113 GHK (BQRx)
(C.D. Cal. 1998) ($1 million for redress); FTC v.
Jewelway, Int’l, No. CV–97 TUC JMR (D. Ariz. 1997)
($5 million for redress); FTC v. ICR Servs., No. 03
C 5532 (N.D. Ill. 2003) ($1.5 million for redress).
75 E.g., FTC v. Trek Alliance, Inc., No. 02–9270
SJL (AJWx) (C.D. Cal. 2002); FTC v. Equinox, Int’l,
No. CV–S–99–0960–JBR–RLH (D. Nev. 1999); FTC
v. FutureNet, Inc., No. CV–98–1113 GHK (BQRx)
(C.D. Cal. 1998).
76 E.g., FTC v. 2Xtreme Performance Int’l, LLC,
No. JFM 99CV 3679 (D. Md. 1999); FTC v.
Bigsmart.com, No. CIV 01–0455 PHX ROS (D. Ariz.
2001); FTC v. NexGen3000.com, No. CIV–03–120
TUC WDB (D. Ariz. 2003).
77 FTC v. World Class Network, Inc., No. SACV–
97–162–AHS (EEx) (C.D. Cal. 1997).
78 Peter J. VanderNat and William W. Keep,
Marketing Fraud: An Approach to Differentiating
Multilevel Marketing from Pyramid Schemes, 21 J.
of Pub. Pol’y & Marketing (Spring 2002), at 139–
151.
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cchase on PROD1PC60 with PROPOSALS2
schemes under section 5.79 These
matters have involved a wide range of
purported product sales or investments,
ranging from the mundane 80
(nutritional supplements, beauty aids,
weight-loss products, and water filters)
to the unusual (auto leasing,81 charitable
giving,82 unsecured credit cards,83
credit repair,84 travel agency
credentials,85 Internet malls,86 and
Internet access 87). Indeed, pyramid
fraud has gone high-tech, flooding the
Internet 88 and consumers’ email
boxes.89
The Commission staff’s analysis of
consumer fraud complaint data also
demonstrates the prevalence of
deceptive pyramid marketing
schemes.90 For the period January 1997
through December 2005, Commission
staff found that consumers lodged
17,858 complaints against pyramid
schemes, reporting alleged aggregate
injury level of over $46 million
($46,824,347). Indeed, complaints
against pyramid marketing companies
79 E.g., FTC v. Trek Alliance, Inc., No. 02–9270
SJL (AJWx) (C.D. Cal. 2002); FTC v. Streamline Int’l,
No. 01–6885–CIV–Ferguson (S.D. Fla. 2001); FTC v.
Bigsmart.com, No. CIV 01–0466 PHX ROS (D. Ariz.
2001); FTC v. Five Star Auto Club, Inc., No. CIV–
99–1693 McMahon (S.D.N.Y. 1999); FTC v. 2Xtreme
Performance Int’l, LLC, No. JFM 99CV 3679 (D. Md.
1999); FTC v. Equinox, Int’l, No. CV–S–99–0969–
JBR–RLH (D. Nev. 1999); FTC v. FutureNet, Inc.,
No. CV–98–1113 GHK (BQRx) (C.D. Cal. 1998).
80 E.g., FTC v. Trek Alliance, Inc., No. 02–9270
SJL (AJWx) (C.D. Cal. 2002); FTC v. Streamline Int’l,
Inc., No. 01–6885–CIV–Ferguson (S.D. Fla. 2001);
FTC v. 2Xtreme Performance Int’l, No. JFM 99CV
3679 (D. Md. 1999); FTC v. Equinox, Int’l, No. CV–
S–99–0969–JBR–RLH (D. Nev. 1999).
81 FTC v. Five Star Auto Club, Inc., No. CIV–99–
1693 McMahon (S.D.N.Y. 1999).
82 FTC v. Universal Direct, No. C 3–02–145 (S.D.
Ohio 2002); FTC v. Global Assistance Network for
Charities, No. 96–2494 PHX RCB (D. Ariz. 1996).
83 FTC v. Nia Cano, No. 97–7947–CAS (AJWx)
(C.D. Cal. 1997).
84 FTC v. ICR Servs., No. 03 C 5532 (N.D. Ill.
2003).
85 FTC v. World Class Network, Inc., No. SACV–
97–162–AHS (Eex) (C.D. Cal. 1997).
86 E.g., FTC v. NexGen3000.com, No. CIV–03–120
TUC WDB (D. Ariz. 2003); FTC v. Bigsmart.com,
No. CIV 01–0466 PHX ROS (D. Ariz. 2001).
87 FTC v. FutureNet, Inc., No. CV–98–1113 GHK
(BQRx) (C.D. Cal. 1998).
88 E.g., FTC v. Sun Ray Trading, Inc., No. 05–
20402–CIV–Seitz/Bandstra (S.D. Fla. 2005); FTC v.
2Xtreme Performance Int’l, LLC, No. JFM 99CV
3679 (D. Md. 1999); FTC v. Nia Cano, No. 97–7947–
CAS (AJWx) (C.D. Cal. 1997); FTC v. FutureNet,
Inc., No. CV–98–1113 GHK (BQRx) (C.D. Cal. 1998).
89 E.g., FTC v. David Martinelli, Jr., No. 3:99 CV
1272 (CFD) (D. Conn. 1999); FTC v. Universal
Direct, No. C 3–02–145 (S.D. Ohio 2002); In re
Kalvin P. Schmidt, FTC C–3834 (1998).
90 State regulators report similar data. For
example, a Florida business opportunity regulator
noted that in his office, 60% of the written
complaints received pertain to pyramid marketing
companies. ‘‘They last about six months and they’re
gone.’’ James, 20Nov97 Tr at 115–26. The State of
Washington also reported a large number of
pyramid marketing scheme complaints. See WA
Securities, ANPR 117 at 2.
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consistently ranked among the top 20
injury categories reported in consumer
fraud complaints to the Commission.91
For example, during the period 1997
through 2005, pyramid marketing
schemes ranked among the top 20 injury
levels each year, except in 2003, as
follows:
Year
1997
1998
1999
2000
2001
2002
2003
............
............
............
............
............
............
............
2004 ............
2005 ............
Rank
Injury
9th ...............
5th ...............
10th .............
4th ...............
10th .............
18th .............
(not in top
20).
18th .............
17th .............
$352,769
1,858,787
2,011,012
12,632,132
10,685,083
9,685,722
........................
2,264,112
3,347,443
Were it not for the minimum
investment and inventory exemptions in
the Franchise Rule, many pyramid
schemes would be covered because the
same potential for abuse exists as with
vending machines and rack display
opportunities covered by the Franchise
Rule.92 In view of the
misrepresentations and omissions that
fraudulent pyramid scheme promoters
have used, as shown by consumer
complaints and past Commission cases,
pre-sale disclosures and prohibitions are
necessary to protect potential recruits
from deceptive practices.
Section E. The Proposed Rule
The proposed Rule is divided into
nine sections. Section 437.1 would set
forth the Rule’s definitions. Section
437.2 would establish the business
opportunity seller’s obligation to furnish
prospective purchasers with material
information in the form of a written
basic disclosure document. Section
437.3 would specify the content of the
basic disclosure document. Section
437.4 would set forth the requirements
business opportunity sellers must
follow if they elect to make earnings
representations. Section 437.5 would
prohibit a number of deceptive claims
and practices in connection with
business opportunity sales. Section
437.6 would set forth the Rule’s
recordkeeping provisions. Section 437.7
would expressly exempt from the
Business Opportunity Rule those
business arrangements that are covered
by the Franchise Rule. Finally, two
administrative sections—437.8 and
91 See also Fraud Survey, supra note 50, at 48
(1.55 million victims of pyramid fraud).
92 See discussion above in Section A.1 explaining
that the current Rule’s minimum required payment
and inventory exemptions effectively exempt many
pyramid marketing opportunities from Franchise
Rule coverage.
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19061
437.9—would address other laws, rules,
and orders, and severability.
1. Proposed Section 437.1: Definitions
The proposed Rule would begin with
a definitions section setting forth
defined terms in alphabetical order. In
several instances, the proposed
definitions closely track those contained
in the current Franchise Rule,
Commission interpretations of the
Franchise Rule, and the states’
comparable franchise disclosure
document, the Uniform Franchise
Offering Circular (‘‘UFOC’’) Guidelines.
These include the definitions for the
terms ‘‘action,’’ ‘‘affiliate,’’ ‘‘disclose or
state,’’ ‘‘earnings claims,’’ ‘‘person,’’ and
‘‘written.’’ The Commission also
proposes to define the terms ‘‘business
assistance,’’ ‘‘business opportunity,’’
‘‘cancellation or refund request,’’
‘‘designated person,’’ ‘‘exclusive
territory,’’ ‘‘general media,’’ ‘‘new
business,’’ ‘‘prior business,’’ ‘‘providing
locations, outlets, accounts, or
customers,’’ ‘‘purchaser,’’ ‘‘quarterly,’’
and ‘‘seller.’’ Each proposed definition
is set forth below.
a. Proposed Section 437.1(a): ‘‘Action’’
The term ‘‘action’’ arises in proposed
section 437.3(a)(3), which would require
business opportunity sellers to disclose
material information about the seller’s
prior litigation. Proposed section
437.1(a) would define the term ‘‘action’’
closely tracking the Commission’s
current interpretation of the term
‘‘action’’ in connection with the
Franchise Rule. Specifically, it would
make clear that disclosures involving
litigation include not only civil actions
brought before a court, but matters
before arbitrators.93 It would also make
clear that an ‘‘action’’ includes all
governmental actions, including
criminal matters, and administrative
law enforcement actions, including
cease and desist orders, or assurances of
voluntary compliance.
b. Proposed Section 437.1(b): ‘‘Affiliate’’
To combat business opportunity sales
fraud, proposed section 437.3(a)(3)
would require a business opportunity
seller to disclose not only litigation in
which it was named as a party, but any
litigation naming any of its affiliates.
Closely tracking the UFOC Guidelines,
proposed section 437.1(b) would define
the term ‘‘affiliate’’ to mean: ‘‘an entity
controlled by, controlling, or under
93 See Interpretive Guides, 44 FR at 49973;
Rabenberg, Sept. 95 Tr. at 105, 279 (arguing for the
disclosure of matters in arbitration, which normally
are not public documents). See also Franchise Rule
NPR, 64 FR at 57297 and 57332; UFOC Guidelines,
Item 3.
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common control with a business
opportunity seller.’’ 94 This definition
would also cover litigation involving a
parent and subsidiaries of the business
opportunity seller.
c. Proposed Section 437.1(c): ‘‘Business
assistance’’
cchase on PROD1PC60 with PROPOSALS2
One of the definitional elements of
the term ‘‘business opportunity’’ in
section 437.1(d) is the offer of ‘‘business
assistance.’’ Proposed section 437.1(c)
would define ‘‘business assistance’’ to
mean ‘‘ the offer of material advice,
information, or support to a prospective
purchaser in connection with the
establishment or operation of a new
business.’’ 95 By using the concept of
business assistance as one of the
definitional elements of the term
‘‘business opportunity’’—the term that
establishes the parameters of the Rule’s
coverage—the Commission intends to
ensure coverage of those business
relationships that involve more than the
ordinary sale of goods or services to
existing businesses.
In addition, the proposed definition of
‘‘business assistance’’ lists five
illustrative, but not exhaustive,
examples of qualifying assistance,
corresponding to practices shown by the
Commission’s law enforcement
experience, and that of the states, to be
common among sellers of fraudulent
business opportunities.96 The common
thread linking each of these five
examples is that the seller promotes his
or her expertise in operating the
business or in providing a market for the
goods or services the purchaser sells to
the public, or in ensuring compensation
promised to the purchaser, thereby
reducing the purchaser’s financial risk.
94 See NASAA Commentary on the Uniform
Franchise Offering Circular Guidelines (1999), Bus.
Franchise Guide (CCH), ¶5790, at 8,466. This is a
greatly streamlined version of the definition of
‘‘affiliated person’’ in the current Franchise Rule:
The term affiliated person means a person * * *
(1) Which directly or indirectly controls, is
controlled by, or is under common control with, a
franchisor; or (2) Which directly or indirectly owns,
controls, or holds with power to vote, 10 percent
or more of the outstanding voting securities of a
franchisor; or (3) Which has, in common with a
franchisor, one or more partners, officers, directors,
trustees, branch managers, or other persons
occupying similar status or performing similar
functions.
16 CFR at 436.2(i).
95 As discussed below, the term ‘‘new business’’
also includes a new line of business.
96 The examples are drawn from the Illinois
business opportunity statute. Business Opportunity
Sales Law of 1995, 815 ILCS 602/5–1 through 602/
5–135 (1995) (‘‘Illinois Act’’). Several commenters
pointed to that statute as a good model. E.g.,
Pampered Chef, ANPR 86, at 1; Amway, ANPR 89,
at 1; Elman, Sept. 95 Tr. at 132–33; Wieczorek, id.
at 284.
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Each of the five illustrative examples is
discussed immediately below.
sold would also qualify as an offer of
account assistance.101
i. Location Assistance
iii. Buy-Back Assistance
The proposed ‘‘business assistance’’
definition would include as an
illustrative example the promise to
provide locations ‘‘for the use or
operation of equipment, displays,
vending machines, or similar devices on
premises neither owned nor leased by
the purchaser.’’ This is substantially
similar to the analogous provision in the
current Franchise Rule.97 Including this
example would help ensure that
business opportunities currently
covered by the Franchise Rule will
remain covered by the Business
Opportunities Rule. Indeed, the
Commission’s enforcement experience
shows that the offer of location
assistance is the hallmark of fraudulent
vending machine and rack display route
opportunities.98
A business opportunity seller’s offer
to pay purchasers for their work by
buying back their work product typifies
most fraudulent work-at-home plans,
such as craft assembly opportunities.102
To capture such opportunities, the term
‘‘business assistance’’ would include as
an illustrative example ‘‘buying back, or
purporting to buy back, any or all of the
goods or services that the purchaser
makes, produces, fabricates, grows,
breeds, modifies, or provides.’’ 103 The
proposed definition, however, would
not include the offer to buy back
inventory or equipment needed to start
a business.104 In response to the ANPR,
DSA opined that such a proposal very
likely would result in discouraging
legitimate sellers from adopting
inventory or equipment buy-back
policies.105 The Commission finds this
argument persuasive.
ii. Account Assistance
Another illustrative example of
‘‘business assistance’’ would be
‘‘providing, or purporting to provide,
outlets, accounts, or customers,
including, but not limited to, Internet
outlets, accounts, or customers, for the
purchaser’s goods or services.’’ As
Commission cases have shown,
fraudulent promises of assistance in
securing accounts are often the linchpin
of business opportunity scams such as
fraudulent medical billing schemes.99
The proposed definition would be
similar to the current ‘‘account
assistance’’ provision of the Franchise
Rule,100 but would update that
provision by specifying that outlets,
accounts, or customers include those on
the Internet. Accordingly, the offer to
provide Web sites or online shopping
malls where the seller’s products can be
97 See 16 CFR at 436.2(a)(1)(ii)(B). See also
Illinois Act, 815 ILCS 602/5–510(a)(1) (‘‘The seller
or a person recommended by the seller will provide
or assist the purchaser in finding locations for the
use or operation of vending machines, rack display
cases or other similar devices, on premises neither
owned nor leased by the purchaser or seller.’’).
98 E.g., FTC v. Am. Entm’t Distribs., No. 04–
22431–CIV–Huck (S.D. Fla. 2004); FTC v. Advanced
Pub. Commc’ns Corp., No. 00–00515–CIV–UngaroBenages (S.D. Fla. 2000); FTC v. Ameritel Payphone
Distribs., Inc., No. 00–0514–CIV–Gold (S.D. Fla.
2000); FTC v. Mktg. and Vending Concepts, No. 00–
1131 (S.D.N.Y. 2000).
99 E.g., FTC v. Mediworks, Inc., No. 00–01079
(C.D. Cal. 2000); FTC v. Home Professions, Inc., No.
00–111 (C.D. Cal. 2000); FTC v. Data Med. Capital,
Inc., No. SACV–99–1266 (C.D. Cal. 1999). See also,
FTC v. AMP Publ’n, Inc., No. SACV–00–112–AHS–
ANx (C.D. Cal. 2000).
100 See 16 CFR at 436.2(a)(1)(ii)(B). See also,
Illinois Act, 815 ILCS at 602/5–1.10(a)(2) (‘‘The
seller or a person recommended by the seller will
provide or assist the purchaser in finding outlets or
accounts for the purchaser’s products or services.’’).
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101 See, e.g., FTC v. NexGen3000.com, No. CIV–
03–120 TUC WDB (D. Ariz. 2003); FTC v. Netforce
Seminars, No. 00 2260 PHX FJM (D. Ariz. 2000);
FTC v. iMall, Inc., No. 99–03650 (C.D. Cal. 1999).
102 E.g., FTC v. Fin. Res. Unlimited, No. 03–C–
8864 (N.D. Ill. 2003); FTC v. Castle Publ’g, Inc., No.
AO3CA 905 SS (W.D. Tex. 2003); FTC v. Patrick
Cella, No. CV03–3202 GAF (SHSx) (W.D. Cal. 2003);
FTC v. Terrance Maurice Howard, No. SA02CA0344
(W.D. Tex. 2002); FTC v. Stuffingforcash.com,
Corp., No. 92 C 5022 (N.D. Ill. 2002); FTC v.
America’s Shopping Network, Inc., No. 02–80540–
CIV–Hurley (S.D. Fla. 2002); FTC v. Esteban Barrios
Vega, No. H–04–1478 (S.D. Tex. 2004); FTC v. Nat’l
Crafters, Corp., No. 01–4825–CIV–Graham-Turnoff
(S.D. Fla. 2001); FTC v. Ed Boehlke, No. 96–0482–
E–BLW (D. Idaho 1996); In re Sandcastle Creations,
FTC C–3484 (1993); In re Hairbow Co., FTC C–3482
(1993); FTC v. Holiday Magic, No. C 93–4038 VRW
(N.D. Cal. 1993); In re Homespun Prods., Inc., FTC
C–3483 (1993); In re New Mexico Custom Designs,
Inc., FTC C–3485 (1993).
103 See Illinois Act, 815 ILCS at 602/5–1.10(a)(3)
(‘‘The seller or a person specified by the seller will
purchase any or all products made, produced,
fabricated, grown, bred, or modified by the
purchaser.’’). See also California Contracts for Seller
Assisted Marketing Plans, Cal. Civ. Code at
§ 1812.201(a)(3) (CA SAMP) (The ‘‘seller will buy
back or is likely to buy back any product made,
produced, fabricated, grown or bred by the
purchaser using in whole or in part, the product,
supplies, equipment, or services which were
initially sold or leased or offered for sale or lease
to the purchaser by the seller assisted marketing
plan seller’’).
104 Cf. Illinois Act, 815 ILCS at § 5–5.10(a)(5)
(attaching coverage where ‘‘[t]he seller will refund
all or part of the price paid to the seller, or
repurchase any of the products, equipment or
supplies provided by the seller or a person
recommended by the seller, if the purchaser is
dissatisfied with the business’’).
105 Elman, 21-Aug-97 Tr. at 106–08. See also,
Wieczorek, id. at 108–09 (a broad buy-back policy
would result in business opportunity coverage
where a franchisor permits a prospective franchisee
to ‘‘test drive’’ an opportunity for a limited period
of time).
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iv. Payment Assistance
The proposed list of illustrative
business assistance examples also
includes ‘‘tracking or paying, or
purporting to track or pay, commissions
or other compensation based upon the
purchaser’s sale of goods or services or
recruitment of other persons to sell
goods or services.’’ Many pyramid
marketing plans offer this type of
assistance, purporting to compensate
participants not only for their own
product sales but also for sales made by
their participants’ downline recruits.106
The inclusion of this illustrative
example would help to make it clear
that the Rule encompasses business
opportunities in the form of pyramid
schemes. As noted above, the
Commission’s law enforcement
experience shows that these schemes
cause significant injury to consumers.
v. Other Advice or Training Assistance
The final illustrative example of
‘‘business assistance’’ is ‘‘advising or
training, or purporting to advise or train,
the purchaser in the promotion,
operation, or management of a new
business, or providing, or purporting to
provide, the purchaser with operational,
managerial, technical, or financial
guidance in the operation of a new
business.’’ Our law enforcement
experience shows that the promise of
such assistance is a key feature of many
fraudulent business opportunity
ventures, such as vending, rack display
scams, and medical billing work-athome schemes.107
The proposed ‘‘business assistance’’
definition concludes with an important
proviso—that the term ‘‘business
assistance’’ does not include ‘‘a written
product warranty or repair contract, or
cchase on PROD1PC60 with PROPOSALS2
106 E.g.,
FTC v. NexGen3000.com, No. CIV–03–
120 TUC WDB (D. Ariz. 2003); FTC v.
Bigsmart.com, No. CIV 01–0466 PHX ROS (D. Ariz.
2001); FTC v. SkyBiz.com, No. 01–CV–0396–EA (X)
(N.D. Okla. 2001); FTC v. 2Xtreme Performance
Int’l, LLC, No. JFM 99CV 3679 (D. Md. 1999); FTC
v. FutureNet, Inc., No. CV–98–1113 GHK (BQRx)
(C.D. Cal. 1998); FTC v. Nia Cano, No. 97–7947–
CAS (AJWx) (C.D. Cal. 1997); FTC v. Global
Assistance Network for Charities, No. 96–2494 PHX
RCB (D. Ariz. 1996). See also, FTC v. Am. Safe
Mktg., No. 1:89–CV–462–RLV (N.D. Ga. 1989).
107 E.g., FTC v. Inspired Ventures, Inc., No. 02–
21760–CIV–Jordan (S.D. Fla. 2002); FTC v. Inv. Dev.
Inc., No. 89–0642 (E.D. La. 1989). FTC v. Home
Professions, Inc., No. 00–111 (C.D. Cal. 2000); FTC
v. Star Publ’g Group, Inc., No. 00–023 (D. Wyo.
2000) FTC v. Hi Tech Mint Sys., Inc., No. 98 CIV
5881 (JES) (S.D.N.Y. 1998); FTC v. Fresh-O-Matic
Corp., No. 96–CV–315–CAS (E.D. Mo. 1996) FTC v.
Joseph Hayes, No. 4:96CV06126SNL (E.D. Mo.
1996). See Illinois Act, 815 ILCS at § 602/5–5.15
(The seller offers a marketing plan, defined as
‘‘advice or training * * * includ[ing], but not
limited to * * * training, regarding the promotion,
operation or management of the business
opportunity; or operational, managerial, technical,
or financial guidelines or assistance.’’).
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guidance in the use, maintenance, and/
or repair of any product to be sold by
the purchaser or of any equipment
acquired by the purchaser.’’ This
proviso is necessary to distinguish
ordinary support and warranty
commitments that many manufacturers
or retailers offer in connection with the
sale of their products from the more
extensive assistance that characterizes a
business opportunity offer. For example,
a copier manufacturer may advise
customers on how to operate and
perform service on a copier machine.
Or, a camera retailer may demonstrate
routine maintenance on a high-end
camera sold to a professional
photographer. In both of these instances,
the printing business and photographer
may well find the promised assistance
valuable even if they are already
operating established businesses. In
addition, this type of assistance is not
likely to cause someone contemplating
a new business to conclude that he or
she is assured of success even if they
have no prior business experience. For
these reasons, offers of such productrelated assistance, without more, do not
rise to the level of ‘‘business assistance’’
necessary for coverage under the
proposed Rule.
d. Proposed Section 437.1(d): ‘‘Business
opportunity’’
This definition establishes the
proposed Rule’s scope. The proposed
definition of ‘‘business opportunity’’ is
intended to capture the sale of true
business opportunities without
regulating the ordinary sale of goods
and services to businesses. The three
definitional elements of the term
‘‘business opportunity’’ are: (1) A
solicitation to enter into a new business;
(2) payment of consideration, directly or
indirectly through a third party; and (3)
either an earnings claim or an offer to
provide business assistance. Each of
these elements is discussed immediately
below.
i. Solicitation to Enter Into a New
Business
The proposed definition of ‘‘business
opportunity’’ set forth at section
437.1(d)(1) contemplates that business
opportunity sellers will solicit
prospective purchasers to enter into
new businesses, as opposed to merely
soliciting purchasers for goods or
services.108 A business opportunity
108 ‘‘New business’’ is a term defined at section
437.(1)(k) of the proposed Rule: ‘‘ ‘new business’
means a new business in which the prospective
purchaser is not engaged, or a new line or type of
business.’’ See Illinois Act, 815 ILCS at § 5–510(a)
(‘‘ ‘Business opportunity’ means a contract or
agreement * * * wherein it is agreed that the seller
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seller typically advertises the sale of a
business, not just goods or services. In
contrast, a typical retailer may sell
various goods that could be used in a
business, and may even recommend that
its goods be used in a particular
business, but the retailer does not
ordinarily promote the business itself.
ii. Consideration
The proposed definition of ‘‘business
opportunity’’ in section 437.1(d) would
apply where the purchaser pays
consideration to the seller.109
‘‘Consideration’’ is to be read broadly to
include a monetary payment, share of
profits, or a current obligation to make
a payment at a future date.110 The
proposed definition also would make
clear that consideration can be paid
directly to the seller, or indirectly
through a third party, such as a broker,
lead generator, or locator. This
provision is designed to close a
potential loophole that would subvert
the proposed Rule’s anti-fraud
protections. Without such a provision,
fraudulent business opportunity sellers
could circumvent the Rule by requiring
payment to a third party with whom the
seller has a formal or informal business
relationship.111
iii. An Earnings Claim or an Offer to
Provide Business Assistance
The definition of ‘‘business
opportunity’’ in section 437.1(d) would
specify that either the making of an
earnings claim or the promise of
business assistance by a seller in
connection with an offer to sell a new
business will trigger Rule coverage.
These elements are discussed in greater
detail in the sections immediately
below.
1. Earnings Claims
The Commission’s law enforcement
history demonstrates that the making of
earnings claims underlies virtually all
fraudulent business opportunity
schemes. As detailed above, the
Commission to date has brought over
140 cases against a multitude of
business opportunities and related
schemes, each of which lured
or a person recommended by the seller shall
provide to the purchaser any product, equipment,
supplies, or services enabling the purchaser to start
a business’’).
109 As discussed below in connection with
section 437.7 (exemptions), the proposed Business
Opportunity Rule, unlike the Franchise Rule, would
not include a minimum required payment
exemption.
110 This is consistent with the broad definition of
‘‘payment’’ in the current Franchise Rule. See
Interpretive Guides, 44 FR at 49967.
111 See Illinois Act, 815 ILCS at § 602/5–5.10 (a)
(‘‘payment to the seller or a person recommended
by the seller’’).
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cchase on PROD1PC60 with PROPOSALS2
unsuspecting consumers through false
or deceptive earnings
representations.112 These claims have
taken the form of purported historical
earnings statistics (e.g., ‘‘Our operators
have earned $100,000 a year’’), as well
as wild and unsupported earnings
projections (e.g., ‘‘You will earn
$100,000 in your first year’’). In the
Commission’s experience, such claims
are highly relevant to consumers in
making their investment decisions and
typically are the single most decisive
factor in such decisions.
Some commenters questioned
whether the making of an earnings
claim alone should be sufficient to bring
the sale of a business opportunity
within the ambit of the Rule, thereby
triggering disclosure and other
obligations. Pointing to various state
business opportunity laws, these
commenters contended that the
disclosure and other requirements of the
proposed Rule should be triggered only
if either: (1) The seller guarantees a level
of earnings; or (2) the seller represents
that the purchaser will earn at least as
much as his or her investment.113
Given the prevalence of earnings
claims in business opportunity sales,
the Commission believes that a broad
earnings disclosure requirement is
necessary to prevent fraud. Limiting the
Rule’s coverage to scenarios in which a
seller either makes an express earnings
guarantee or represents that the
purchaser will recoup his or her
investment would effectively clear the
way for fraudulent sellers to make other
types of earnings claims to deceive
prospects. We see little difference, for
example, between a seller representing
that ‘‘our purchasers earn $10,000 a
month’’ and ‘‘we guarantee you $10,000
a month.’’ In both instances, prospective
purchasers are likely to give the claim
significant weight in making their
investment decision.114
112 See Section D above, discussing the scope of
the proposed Rule. See also Franchise Rule SBP, 43
FR at 59630–632; 59684–689.
113 E.g., Wieczorek, 20Nov97 Tr at 32–33;
Cantone, id. at 33; Catalano; id. at 34. See Illinois
Act, 815 ILCS at § 602/5–5.10(a)(4) (‘‘The seller
guarantees that the purchaser will derive income
from the business which exceeds the price paid to
the seller.’’); CA SAMP, Cal. Civ. Code, at
§ 1812.201(a)(1) (‘‘represented that the purchaser
will earn, is likely to earn, or can earn an amount
in excess of the initial payment paid by the
purchaser for participation in the seller assisted
marketing plan’’).
114 See Grant, 20Nov97 Tr at 40–41 (‘‘I’m
concerned that using the word guarantee would be
too limiting, that it would actually prevent the FTC
going after companies that we are all concerned
about for maybe not using the word guaranteeing
but in their representations virtually guaranteeing
through a variety of implications a level or range
that the person can expect.’’).
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2. An Offer of Business Assistance
Proposed section 437.1(d) brings
within the scope of the Rule’s coverage
those business opportunity sellers that
do not make earnings claims, but offer
business assistance. As one business
opportunity representative put it:
‘‘[Purchasers are] buying the seller’s
expertise to an extent. * * * The
[sellers] know how to do it and that’s
why [purchasers are] paying a
premium.’’ Catalano, 20Nov97 Tr at
37.115 At the same time, the ‘‘business
assistance’’ prong of the definition helps
to distinguish the sale of a business
opportunity from the ordinary sale of
goods or services: The proposed
definition of ‘‘business assistance’’ is
limited to only those situations
involving ‘‘the establishment or
operation of a new business.’’
Assistance provided by a seller in
connection with the sale of off-the-shelf
goods, for example, would be excluded.
The proposed definition of ‘‘business
assistance,’’ therefore, expressly states
that ‘‘ ‘business assistance’ does not
include a written product warranty or
repair contract, or guidance in the use,
maintenance, and/or repair of any
product to be sold by the purchaser or
of any equipment acquired by the
purchaser.’’
e. Proposed Section 437.1(e):
‘‘Cancellation or Refund Request’’
Section 437.3(a)(5) uses the term
‘‘cancellation or refund request.’’ It
would require a business opportunity
seller to disclose the number of
cancellation or refund requests received
in the last two years.116 As explained
more fully below, this provision would
enable the prospective purchaser to
assess previous buyers’ satisfaction with
the business opportunity purchase. In
that regard, it is analogous to the
Franchise Rule’s disclosure of
terminations, cancellations, and nonrenewals.117 Proposed section 437.1(e)
would define ‘‘cancellation or refund
request’’ broadly to mean ‘‘any request
to cancel or rescind a business
opportunity purchase, or any request to
seek a refund, in whole or in part, for
a business opportunity purchase,
115 See also Christopher, 20Nov97 Tr at 68; Grant,
id. at 69.
116 Like other provisions of the proposed Rule,
this provision would be subject to the Rule’s
quarterly updating requirement set forth at
proposed section 437.3(b). For example, a seller
offering business opportunities on November 5,
2006, would disclose the data for the period
October 1, 2004 through October 1, 2006, the last
eight quarters before the date of disclosure. See also
proposed section 437.1(p) (defining the term
‘‘quarterly’’ to mean January 1, April 1, July 1, and
October 1).
117 See 16 CFR at 436.1(a)(16).
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whether or not the purchaser has a
contractual right to cancel, rescind, or
seek a refund.’’
f. Proposed Section 437.1(f):
‘‘Designated Person’’
The term ‘‘designated person’’
appears in section 437.1(d)(3)(ii), the
business assistance element of the
proposed ‘‘business opportunity’’
definition. That section specifies that
offered business assistance underlying a
business opportunity solicitation need
not be provided to a purchaser directly
by the seller. Rather, a seller who
represents that business assistance may
or will be provided by a third party,
such as a locator or supplier, will still
be covered by the Rule and subject to its
disclosure requirements and
prohibitions.118 Proposed section
437.1(d)(3)(ii) uses the term ‘‘designated
person’’ as a convenient way to refer to
any third parties who would provide
business assistance to a business
opportunity purchaser. Section 437.1(f)
would define the term ‘‘designated
person’’ to mean ‘‘any person, other
than the seller, whose goods or services
the seller suggests, recommends, or
requires that the purchaser use in
establishing or operating a new
business, including, but not limited to,
any person who finds or purports to
find locations for equipment.’’
The definition of ‘‘designated person’’
and the use of this defined term in
setting the scope of what constitutes a
‘‘business opportunity’’ are designed to
close a potential loophole. For example,
a fraudulent vending machine route
seller would not be able to circumvent
the Rule by representing to a
prospective purchaser that a specific
locator will place machines for the
purchaser, because that would qualify
as ‘‘business assistance,’’ bringing the
transaction within the ambit of the Rule.
Similarly, a fraudulent rack display
seller could not evade Rule coverage by
simply recommending that a
prospective purchaser use a particular
rack supplier. The recommendation
itself would be sufficient to constitute
‘‘business assistance’’ under the Rule.
g. Proposed Section 437.1(g): ‘‘Disclose
or State’’
Proposed section 437.1(g) would
define the terms ‘‘disclose’’ and ‘‘state’’
118 This approach is consistent with the current
Franchise Rule’s analogous definitional elements,
extending the scope of that rule’s coverage to reach
transactions in which the franchisor provides to the
franchisee the services of a person able to secure
the retail outlets, accounts, sites, or locations. 16
CFR at 436.2(a)(1)(ii)(B)(3). See also, e.g., Illinois
Act, 815 ILCS at § 602/5–5.10(a)(1) (‘‘The seller or
a person recommended by the seller will provide
or assist the purchaser in finding locations.’’).
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to mean ‘‘to give information in writing
that is clear and conspicuous, accurate,
concise, and legible.’’ 119 This ensures
that a prospective purchaser will receive
complete information in a form that can
easily be read. For example, the
furnishing of a disclosure document
without punctuation or appropriate
spacing between words would not be
‘‘clear.’’ Similarly, required information
such as the number and percentage of
prior purchasers obtaining a represented
level of earnings would not be
‘‘conspicuous’’ if set in small type,
printed in a low-contrast ink, or buried
amid extraneous information.
cchase on PROD1PC60 with PROPOSALS2
h. Proposed Section 437.1(h): ‘‘Earnings
Claim’’
Proposed section 437.1(h) would
define the term ‘‘earnings claim’’ as
‘‘any oral, written, or visual
representation to a prospective
purchaser that conveys, expressly or by
implication, a specific level or range of
actual or potential sales, or gross or net
income or profits.’’120 It is intended to
cover all variations of earnings
representations that the Commission’s
law enforcement experience shows are
associated with business opportunity
fraud.
The definition also provides examples
of communications that constitute
earnings claims. The first of these
examples is taken from the UFOC
Guidelines’ description of common
types of potentially fraudulent earnings
claims: ‘‘a chart, table, or mathematical
calculation that demonstrates possible
results based upon a combination of
variables.’’ UFOC Guidelines, Item 19,
at i.121 This is intended to clarify that
sales matrixes that purport to show
income from an array of ‘‘vends’’ per
day from a vending machine, for
example, would constitute an ‘‘earnings
claim’’ under the proposed Rule.122
The second example incorporates the
principle, as expressed in the
Interpretive Guides to the Franchise
Rule, that ‘‘any statements from which
a prospective purchaser can reasonably
infer that he or she will earn a minimum
level of income’’ constitutes an earnings
claims. Such implied claims are at least
as likely to mislead prospective
purchasers as express claims. The
proposed definition includes three
119 The Franchise Rule contains a comparable
provision, 16 CFR at 436.1(a), as do the UFOC
Guidelines. UFOC Guidelines, General Instruction
150.
120 See UFOC Guidelines, Item 19.
121 See also Staff Advisory Opinion, Handy
Hardware Centers, Bus. Franchise Guide (CCH)
;¶ 6426 (1980).
122 E.g., FTC v. Inspired Ventures, Inc., No. 02–
21760–CIV–Jordan (S.D. Fla. 2002); FTC v. Inv. Dev.
Inc., No. 89–0642 (E.D. La. 1989).
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specific examples illustrative of this
type of earnings claim, as follows: ‘‘earn
enough to buy a Porsche,’’ ‘‘earn a sixfigure income,’’ and ‘‘earn your
investment back within one year.’’ 123
Each of these three illustrative examples
imply a minimum value—the cost of the
lowest priced Porsche in the first
example, at least $100,000 in the
second, and an amount equal to the
purchaser’s initial investment in the
third.124 Accordingly, the proposed
language makes it clear that these types
of representations are indistinguishable
from direct, express earnings claims.
i. Proposed Section 437.1(i): ‘‘Exclusive
Territory’’
As discussed below, proposed section
437.5(n) would prohibit
misrepresentations concerning
exclusive territories. Representations
about exclusive territories are material
because they purport to assure a
purchaser that he or she will not face
competition from other business
opportunity purchasers of the same type
in his or her chosen location, or from
the seller offering the same goods or
services through alternative channels of
distribution. Exclusive territory
promises go to the viability of the
business opportunity and to the level of
risk entailed in the purchase. Indeed,
misrepresented territories are commonly
made by business opportunity sellers to
lure consumers into believing that the
offer poses little financial risk.125
Proposed section 437.1(i) would
define an exclusive territory as follows:
a specified geographic or other actual or
implied marketing area in which the seller
promises not to locate additional purchasers
or offer the same or similar goods or services
as the purchaser through alternative channels
of distribution.
Thus, the definition of ‘‘exclusive
territory’’ would reflect the common
industry practice of establishing
geographically delimited territories—
such as a city, county, or state borders—
as well as other marketing areas, such as
those delineated by population.126 It
includes both representations that other
business opportunity purchasers will
not be allowed to compete with a new
purchaser within the territory, as well as
representations that the business
opportunity seller itself or other
purchasers will not compete with the
123 See
Interpretive Guides, 44 FR at 49967.
Interpretive Guides, 44 FR at 59685 n. 486.
125 See Staff Program Review, supra note 39, at
39, 57. E.g., FTC v. Vendors Fin. Serv., Inc., No. 98–
1832 (D. Colo. 1998); FTC v. Int’l Computer
Concepts, Inc., No. 1:94CV1678 (N.D. Ohio 1994);
FTC v. O’Rourke, No. 93–6511–CIV–Ferguson (S.D.
Fla. 1993); FTC v. Am. Safe Mktg., No. 1:89–CV–
462–RLV (N.D. Ga. 1989).
126 See UFOC Guidelines, Item 12 Instructions, ii.
124 See
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new purchaser through alternative
means of distribution, such as through
Internet sales. It also includes implied
marketing areas, such as representations
that the seller or other operators will not
compete with the purchaser, without
delineating a specific territory, or stating
a vague or undefined territory, such as
‘‘in the metropolitan area,’’ or ‘‘in this
region.’’ If false, any of these kinds of
representations can mislead a prospect
about the likelihood of his or her
success.
j. Proposed Section 437.1(j): ‘‘General
Media’’
The term ‘‘general media’’ appears in
proposed section 437.4(b), which
prohibits business opportunity sellers
from making unsubstantiated earnings
claims in the ‘‘general media.’’127
Proposed section 437.1(j) would define
the term ‘‘general media’’ as follows:
‘‘any instrumentality through which a
person may communicate with the
public, including, but not limited to,
television, radio, print, Internet,
billboard, Web site, and commercial
bulk e-mail.’’128 Thus, the definition
includes traditional advertising media,
such as television, radio, and
newspapers, as well as new
technologies such as the Internet (both
standard advertisements and pop-up
window ads), and Web sites.129 It also
includes commercial bulk e-mail
messages that are unsolicited, and often
sent to individuals who have not
previously expressed an interest in
receiving an e-mail from the particular
business opportunity seller.130
127 This proposed provision is based on an
analogous provision in the current Franchise Rule.
16 CFR at 436.1(e). The Commission has alleged
violations of this provision in numerous cases, for
example: FTC v. Wealth Sys., Inc., No. CV 05 0394
PHX JAT (D. Ariz. 2005); U.S. v. Am. Coin-Op
Servs., Inc., No. 00–0125 (N.D.N.Y. 2000); U.S. v.
Cigar Factory Outlet, Inc., No. 00–6209–CIV–
Graham-Turnoff (S.D. Fla. 2000); U.S. v. Emily
Water & Beverage Co., Inc., No. 4–00–00131 (W.D.
Mo. 2000); and U.S. v. Greeting Card Depot, Inc.,
No. 00–6212–CIV–Gold (S.D. Fla. 2000).
128 See Interpretative Guides, 44 FR at 49984–85
(earnings claims made ‘‘for general dissemination’’
includes ‘‘claims made in advertising (radio,
television, magazines, newspapers, billboards, etc.),
as well as those contained in speeches or press
releases.’’ We also note that the Interpretive Guides
recognize several exemptions to the general media
claim, such as claims made to the press in
connection with bona fide news stories, as well as
claims made directly to lending institutions. Id. We
propose that future Compliance Guides to the new
Business Opportunity Rule retain these standard
general media claims exemptions.
129 E.g., FTC v. Am. Entm’t Distribs., Inc., No. 04–
22431–CIV–Martinez (S.D. Fla. 2004) (challenging
earnings claims posted on seller’s Web site).
130 See Informal Staff Advisory 04–2, Bus.
Franchise Guides (CCH) ¶ 6522 (2004).
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k. Proposed Section 437.1(k): ‘‘New
Business’’
The term ‘‘new business’’ appears in
section 437.1(d), setting forth the
definitional elements of the term
‘‘business opportunity.’’ As noted
above, the proposed ‘‘business
opportunity’’ definition includes a
‘‘solicitation to enter into a new
business’’ prong in order to distinguish
the sale of a business opportunity from
the ordinary sale of products and
services. Section 437.1(k) would define
the term ‘‘new business’’ to mean ‘‘a
business in which the prospective
purchaser is not currently engaged, or a
new line or type of business.’’ Thus, the
definition covers not only the
establishment of a new business, but
also entry into a new ‘‘line or type of
business.’’ The intention in including
the latter language is to cover sales of
business opportunities to persons who
may already be in a business. It is
reasonable to assume that an existing
businessperson could be defrauded like
any other consumer when expanding
his or her business to include new
products or services not currently
offered for sale. For example, an existing
tire business could purchase a vending
machines route, or a beverage vending
machine route owner could purchase an
envelope stuffing opportunity.131 In
such instances, the veteran
businessperson may need the proposed
Rule’s protections as much as a novice.
l. Proposed Section 437.1(l): ‘‘Person’’
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Proposed section 437.1(l) would
define the term ‘‘person,’’ a term used
in many of the proposed Rule’s
definitional or substantive
131 One commenter questioned whether the Rule
should cover existing businesses that seek to
expand into new lines of business. Caffey, 20Nov97
Tr at 25–27. In his view, experienced businesses
may not need full disclosure, noting that the
Commission recognized this point in including a
fractional franchise exemption in the Franchise
Rule. Id. We disagree. As a preliminary matter, we
note that the current Franchise Rule’s fractional
franchise exemption is very narrow, covering
instances where the purchaser has been in the same
type of business for more than two years and the
parties anticipate sales arising from the relationship
will represent no more than 20% of total sales. 16
CFR at 436.2(a)(3)(i) and (h). The fractional
franchise exemption’s prior experience prerequisite
recognizes the fact that, because a businessperson
may be experienced in one sector—such as snack
vending—does not necessarily mean that he or she
is experienced enough to understand the potential
for success and the risk of loss in another line of
business, such as a greeting card rack display or
envelope stuffing. Moreover, we are inclined to
believe that a ‘‘fractional’’ exemption is
unnecessary in the business opportunity context,
given the greatly streamlined disclosure document
contemplated by the proposed Rule, since the
benefits of disclosure would outweigh the minimal
compliance costs.
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provisions.132 As in the current
Franchise Rule, the term would include:
‘‘an individual, group, association,
limited or general partnership,
corporation, or any other entity.’’133
Accordingly, the term ‘‘person’’ is to be
read broadly to refer to both natural
persons, businesses, associations, and
other entities. Where the proposed Rule
refers to a natural person only, it uses
the term ‘‘individual.’’
m. Proposed Section 437.1(m): ‘‘Prior
Business’’
As discussed below, section
437.3(a)(3) of the proposed Rule would
require business opportunity sellers to
disclose litigation in which they have
been involved, in whole or in part, as
well as that in which any of their
affiliates or any prior businesses have
been involved. Proposed section
437.1(m) defines ‘‘prior business’’ as
(1) A business from which the seller
acquired, directly or indirectly, the
major portion of the business’ assets, or
(2) any business previously owned or
operated by the seller, in whole or in
part, by any of the seller’s officers,
directors, sales managers, or by any
other individual who occupies a
position or performs a function similar
to that of an officer, director, or sales
manager of the seller.
Thus, the definition is broader than
the definition of ‘‘predecessor’’ found in
the UFOC Guidelines, for example,
which covers only an entity from whom
a seller acquired, directly or indirectly,
the major portion of the seller’s
assets.134 It includes instances where
the seller owned or operated companies
that ceased operations. This broader
definition is necessary to eliminate a
potential loophole that would exist
under a more restrictive definition. The
Commission’s law enforcement
experience shows that sellers of
fraudulent business opportunities
frequently ply their trade through
multiple companies simultaneously or
sequentially, disappearing in order to
avoid detection, and then reemerging in
some new form or different part of the
country under new names. Accordingly,
the broader ‘‘prior business’’ is needed
to capture all of a seller’s operations that
might fall outside a narrower term like
‘‘predecessor.’’135
132 E.g.,
sections 437.1(o); 437.5(p).
16 CFR at 436.2(b).
134 See UFOC Guidelines, Item 1 Instructions, iii.
135 E.g., FTC v. Joseph Hayes, No. 4:96CV06126
SNL (E.D. Mo. 1996); FTC v. O’Rourke, No. 93–
6511–CIV–Ferguson (S.D. Fla. 1993); FTC v. Inv.
Dev. Inc., No. 89–0642 (E.D. La. 1989).
133 See
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n. Proposed Section 437.1(n):
‘‘Providing Locations, Outlets,
Accounts, or Customers’’
As noted above, one of the hallmarks
of fraudulent business opportunities is
the offer to find locations, outlets, or
accounts for prospective purchasers.
The seller itself may purport to secure
locations, or may represent that third
parties will do so for the business
opportunity purchaser.136 Proposed
section 437.1(n) would make clear that
‘‘providing locations, outlets, accounts,
or customers’’ means:
furnishing the prospective purchaser with
existing or potential locations, outlets,
accounts, or customers; requiring,
recommending, or suggesting one or more
locators or lead generating companies;
collecting a fee on behalf of one or more
locators or lead generating companies; or
training or otherwise assisting the
prospective purchaser in obtaining his or her
own locations, outlets, accounts, or
customers.
Accordingly, ‘‘providing locations,’’ for
example, includes both an offer to
provide locations that have already been
found, as well as an offer to furnish a
list of potential locations. It includes not
only directly furnishing locations, but
also recommending to a prospective
purchaser specific locators, providing a
list of locators who will furnish the
locations, and training or otherwise
assisting prospects in finding their own
locations.137 The Commission’s law
enforcement history shows that in either
case, misrepresentations of this nature
are particularly potent fraudulent
devices to which prospective purchasers
are susceptible because of their reliance
on the seller’s expertise in making their
investment decision.138
136 See, e.g., FTC v. Showcase Distribs., Inc., No.
95–1368–PHX–SMM (D. Ariz. 1995) (location
assistance found where investor introduced to a
third party to secure locations or sites or provided
with a list of such persons); FTC v. Jordan Ashley,
Inc., No. 93–2257–CIV–Nesbitt (S.D. Fla. 1994)
(locations assistance found where purchasers
referred to a professional locator); U.S. v. Hill, No.
IP–154–CR (S.D. Inc. 1991) (location assistance
found, in contempt action, where the promoter
permitted investors to find their own locations or
engaged the services of independent locating
companies, but introduced investors to one or two
‘‘favored’’ locators). See also FTC v. World Traders
Ass’n, Inc., No. CV05 0591 AHM (CTx) (C.D. Cal.
2005) (assistance in finding businesses to purchase
surplus goods).
137 The scope of this definition is consistent with
the parallel scope of ‘‘location assistance’’ required
for business opportunity coverage by the Franchise
Rule. See Staff Advisory Opinion 95–10, Bus.
Franchise Guide (CC) ¶ 6475 (1995).
138 See, e.g., FTC v. Greeting Cards of Am., Inc.,
No. 03–60745–CIV–Gold (S.D. Fla. 2003); FTC v.
Home Professions, Inc., No. 00–111 (C.D. Cal. 2000);
FTC v. Hart Mktg. Enter. Ltd., Inc., No. 98–222–
CIV–T–23 E (M.D. Fla. 1998); FTC v. Hi Tech Mint
Sys., Inc., No. 98 CIV 5881 (JES) (S.D.N.Y. 1998);
FTC v. Fresh-O-Matic Corp., No. 96–CV–315–CAS
(E.D. Mo. 1996).
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o. Proposed Section 437.1(o):
‘‘Purchaser’’
them, share them with an advisor, and
retain them for future use.
Proposed section 437.1(o) would
define the term ‘‘purchaser’’ to mean ‘‘a
person who buys a business
opportunity.’’ By operation of the
definition of ‘‘person’’ in section
437.1(l), a natural person, as well as any
of various entities, would qualify as a
business opportunity purchaser.139
2. Proposed Section 437.2: The
Obligation To Furnish Written
Documents
Proposed section 437.2 would set
forth the Rule’s basic disclosure
obligation. It would specify that it is a
violation of the Rule and section 5 of the
FTC Act for a seller to fail to furnish a
prospective business opportunity
purchaser with a complete and accurate
basic disclosure document containing
particular items of material information
(section 437.3(a)) and, where applicable,
an earnings claim statement (section
437.4(a)). The provision requires that
these disclosures must be provided to
prospective purchasers ‘‘at least seven
calendar days before the earlier of the
time that the prospective purchaser: (1)
Signs any contract in connection with
the business opportunity sale; or (2)
makes a payment or provides other
consideration to the seller, directly or
indirectly through a third party.’’ These
two requirements are discussed
immediately below.
p. Proposed Section 437.1(p):
‘‘Quarterly’’
To ensure accuracy and reliability of
disclosures, proposed section 437.3(b)
would require sellers to revise their
disclosures at least ‘‘quarterly.’’ 140
Proposed section 437.1(p) would set
forth a bright line rule that is easy to
follow and that would ensure
uniformity of disclosures: ‘‘quarterly’’
means ‘‘as of January 1, April 1, July 1,
and October 1.’’ Thus, the proposed
Rule would require sellers to update
their disclosure by those specific dates
each year.
q. Proposed Section 437.1(q): ‘‘Seller’’
Proposed section 437.1(q) defines the
term ‘‘seller’’ to mean: ‘‘a person who
offers for sale or sells a business
opportunity.’’ Like the ‘‘purchaser’’
definition, it contemplates that both
natural persons and entities may be
business opportunity sellers.
r. Proposed Section 437.1(r): ‘‘Written’’
or ‘‘In Writing’’
Proposed section 437.1(r) would
define the terms ‘‘written’’ or ‘‘in
writing,’’ which are used throughout the
proposed Rule.141 The terms are defined
to include type-set, word processed,
printed, handwritten, and faxed
documents. The definition also would
include new technologies, such as
information stored in computer disks or
CD–ROMs, as well as information sent
via email or posted on the Internet.142
Nevertheless, the definition seeks a
balance, minimizing compliance costs
while preventing fraud. To that end, the
definition would make clear that all
electronic media must be in a form
‘‘capable of being downloaded, printed,
or otherwise preserved in tangible form
and read,’’ thus ensuring that a
prospective purchaser who receives
disclosures electronically can read
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139 See
16 CFR at 436.2(b).
16 CFR at 436.1(a)(22).
141 E.g, sections 437.2, 437.3(a), 437.4(a).
142 Cf. Franchise Rule NPR, 64 FR at 57333. This
proposal would effectively permit business
opportunity sellers to comply with the proposed
Rule electronically, consistent with the Electronic
Signatures in Global and National Commerce Act,
15 U.S.C. 7001.
140 See
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a. ‘‘Seven Calendar Days’’
The proposed seven calendar-day
timing period is modeled on the current
Franchise Rule requirement that
franchisors furnish prospective
purchasers with a completed copy of the
franchise agreement at least five
business days (which typically works
out to be seven calendar days), before
the agreement is executed.143 The
Commission believes that seven
calendar days is sufficient to enable a
prospective purchaser to review the
basic disclosure document and any
earnings claims statement, as well as
conduct a due diligence review of the
offering, including contacting
references. Nevertheless, the
Commission recognizes that for business
opportunity sales—as opposed to more
complex franchise sales—a shorter
period may be warranted. Accordingly,
the Commission solicits comment on
whether it should adopt a shorter time
period.
b. Signing a Contract or Making a
Payment as the Trigger for the
Disclosure Obligation
Proposed section 437.2 would set
forth two events before which the seller
must furnish disclosures: The execution
of any contract in connection with the
business opportunity sale, or the
143 16 CFR 436.1(g). See NASAA, ANPR 120, at
4 (advocating 10 business days); Wieczorek,
21Aug97 Tr at 113–14 (suggesting a seven-day or 10
calendar-day waiting period). But see Caffey, ANPR
94, at 2 (opposing any waiting period).
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19067
payment of any consideration.144 This
provision ensures a uniform standard
for determining when sellers must
furnish disclosures, while ensuring
sufficient time for prospective
purchasers to review the sellers’
disclosures before putting money at risk.
To prevent circumvention of this
requirement, section 437.2 clarifies that
payment to the seller can be made either
directly to the seller or indirectly
through a third party, such as a broker
or locator.145
3. Proposed Section 437.3: The Basic
Disclosure Document
Proposed section 437.3 specifies the
items of material information that must
be included in the basic disclosure
document. As an initial matter, we note
that the proposed Rule specifies that
only sellers of business opportunities
have an obligation to prepare and
furnish a basic disclosure document.
Other persons involved in the sale of a
business opportunity—such as brokers,
locators, or suppliers—would have no
obligation to prepare basic disclosure
documents or to furnish such
documents. The ultimate responsibility
to ensure that disclosures are accurately
prepared and disseminated would rest
with the seller.146
Proposed § 437.3(a) would provide
instructions for preparing the basic
disclosure document. Specifically,
sellers must present the information in
‘‘a single written document in the form
and using the language set forth in
Appendix A to part 437’’. The single
written document requirement is
necessary to ensure that disclosures are
not furnished in piecemeal fashion that
can easily be overlooked or lost. It
144 This is similar to the comparable Franchise
Rule provision. 16 CFR at 436.1(a) and 436.2(g).
145 This proposal is narrower than the original
Franchise Rule approach. Under the original
Franchise Rule, a franchisor must furnish a
disclosure document before the signing of a contract
or ‘‘the payment by a prospective franchisee, about
which the franchisor, franchise broker, or any agent,
representative, or employee thereof, knows or
should know, of any consideration in connection
with the sale or proposed sale of a franchise.’’ 16
CFR at 436.2(g). Accordingly, a franchisor must
furnish the disclosures if it knows or should know
that a prospective franchisee is going to pay for
required equipment from a third party. See
Interpretive Guides, 44 FR 49970. To reduce
compliance burdens, the proposed Business
Opportunity Rule, in contrast, would provide that
a seller must provide required disclosure seven
calendar days before it actually receives
consideration, directly or indirectly from a third
party.
146 See Wieczorek, 20Nov97 Tr at 13. This is the
same approach staff has recommended with respect
to the Franchise Rule. See Staff Report on the
Proposed Revised FTC Franchise Rule, at 85 (Aug.
25, 2004) (‘‘Franchise Rule Staff Report’’) (available
at https://www.ftc.gov/os/2004/08/
0408franchiserulerpt.pdf.
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would also prevent a seller from
circumventing the Rule by presenting
damaging information in a format that is
not sufficiently prominent to be noticed
and understood, or not readily
accessible.147 By specifying that the
basic disclosure document be ‘‘in the
form and using the language set forth in
Appendix A,’’ the Commission intends
to make clear that all of the standard
disclosures and other wording shown in
Appendix A are to be followed without
deviation. Failure to follow Appendix
A’s form and language would violate the
Rule.
Appendix A to part 437 would set
forth the required format and language
of the disclosure document. It consists
of a single page and certain attachments
that in some instances may be
necessary. Specifically, Appendix A
prescribes required introductory
identifying information, a standard
preamble, and five substantive
disclosures: (1) Earnings claims; (2)
legal actions; (3) cancellation or refund
policy; (4) cancellation or refund
request history; and (5) references.
Three of these disclosure items—
earnings claims, legal actions, and
cancellation or refund policy—take the
form of a ‘‘yes’’ or ‘‘no’’ check box on
the disclosure document. Finally, the
seller must include a copy of the basic
disclosure document to be signed by the
prospect as a receipt. Each of these
elements of the required disclosure
document is explained in greater detail
below.
a. Identifying Information
The basic disclosure document would
begin with identifying information
about the seller.148 Proposed section
437.3(a)(1) would specify that the seller
must include the seller’s name, business
address, telephone number, the name of
147 See
16 CFR at 436.1(a)(21).
16 CFR at 436.1(a)(1) (requiring the
disclosure of the official name and address of the
principal place of business of the franchisor); UFOC
Guidelines, Cover Page, at 2; Item 1. The
Commission has long recognized the materiality of
a business opportunity seller’s background
information. For example, in the Franchise Rule
SBP, the Commission concluded that:
The failure to disclose such material information
* * * may mislead the [prospect] as to the business
experience of the parties with whom he or she is
dealing and * * * could easily result in economic
injury to the [prospect] because of the * * *
dependence upon the business experience and
expertise of the [business opportunity seller].
43 FR at 59642. Other Commission trade
regulation rules similarly require identity
disclosures. E.g., Wool Products Labeling Rule, 16
CFR at 300.14 (recognizing that names on a label
may mislead consumers about the actual
manufacturer); Fur Products Labeling Rule, 16 CFR
at 301.43 (recognizing that corporate name may
mislead consumers about the character of the
product).
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148 See
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the salesperson offering the
opportunity,149 and the date. This
background information is material
because it would enable a prospective
purchaser to contact the seller and any
salesperson for additional information,
while providing a written record of who
provided the required disclosures and
when for law enforcement purposes.
b. Preamble
After the identifying information, the
basic disclosure document would
prescribe a preamble that briefly
explains the purpose and limitations of
the disclosures to prospective
purchasers. Specifically, the preamble
would state that the information
contained in the disclosure document
‘‘can help you in deciding whether to
purchase a business opportunity.’’ At
the same time, it cautions that ‘‘no
governmental agency has verified the
information.’’ 150 It also advises
prospects to seek more information from
the FTC by calling the FTC or visiting
the FTC’s Web site.151 It also advises
prospects to check for information about
additional state law requirements with
their state’s attorney general office.
c. ‘‘Yes’’ or ‘‘No’’ Disclosure Items
As noted above, the basic disclosure
document would instruct the seller to
check a box providing ‘‘yes’’ or ‘‘no’’ as
to whether it: (1) Makes earnings claims;
(2) has been the subject of legal actions;
and (3) offers cancellation or refund
rights.
i. Proposed Section 437.3(a)(2): Earnings
Claims
Proposed section 437.3(a)(2) would
address earnings claims. As discussed
further below in connection with
section 437.4, the Rule would permit
sellers to make an earnings claim,
provided there is a reasonable basis for
the claim and the seller can substantiate
the claim at the time it is made.152 If the
seller makes no earnings claim, then
section 437.3(a)(2) would direct the
seller simply to check the ‘‘no’’ box. If
the seller does make an earnings claim,
however, then the Rule would require
the seller to check the ‘‘yes’’ box and to
149 See D’Imperio, Sept95 Tr at 278 (asserting that
disclosure of salesperson is an imperative
disclosure).
150 This is very similar to the current Franchise
Rule approach. See 16 CFR at 436.1(a)(21).
151 The reference to the FTC Web site will further
reduce fraud by giving prospects access to a wealth
of information about business opportunities,
including news releases on individual cases and
joint enforcement sweeps, consumer education
materials, and Commission reports.
152 This is consistent with analogous provisions
in the Franchise Rule, 16 CFR 436.1(b), (c), and (e),
as well as the UFOC Guidelines, Item 19.
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furnish the prospective purchaser with
an earnings claim statement attached to
the basic disclosure document.153
ii. Proposed Section 437.3(a)(3): Legal
Actions
Proposed section 437.3(a)(3) would
address fraud in the sale of business
opportunities by requiring the
disclosure of material information about
certain prior legal actions.154
Specifically, if the seller or certain
persons associated with the seller have
been the subject of specific types of
actions within the last 10 years, the
seller would be required to check the
‘‘yes’’ box. The types of actions covered
by this provision include ‘‘any civil or
criminal actions for misrepresentation,
fraud, securities law violations, or
unfair or deceptive practices.’’
Knowledge of actions of this nature
against the seller or other persons
associated with the seller would
obviously affect a prospective
purchaser’s decision to go forward with
the transaction. Moreover, the obligation
to disclose these actions is not narrowly
confined to the seller in its specific
current corporate identity. It extends to
any ‘‘affiliate or prior business of the
seller,’’ any of the seller’s ‘‘officers,
directors, sales managers, or any
individual who occupies a position or
performs a function similar to an officer,
director, or sales manager of the seller,’’
as well as any of the seller’s ‘‘employees
who are involved in business
opportunity sales activities.’’ If there are
no actions to disclose, the seller would
simply check the ‘‘no’’ box.
Disclosure of actions against ‘‘any
affiliate or prior business of the seller’’
is necessary to prevent circumvention of
the Rule. The Commission’s law
enforcement experience amply
demonstrates that fraudulent business
opportunity sellers often operate
through multiple related affiliates, or
use, sequentially or simultaneously, a
variety of corporate identities in order to
153 Business opportunity sellers must also make
the following prescribed cautionary statement in
close proximity to the ‘‘yes’’ or ‘‘no’’ check boxes:
‘‘Read this statement carefully. You may wish to
show this information to an advisor or accountant.’’
Obviously, this statement would not apply when a
seller checks the ‘‘no’’ box.
154 This provision is based upon analogous
provisions of the original Franchise Rule, 16 CFR
436.1(a)(4), and UFOC Guidelines, UFOC Item 3. In
connection with the Franchise Rule, the
Commission stated in the Franchise Rule SBP that
litigation history is material because it bears on the
‘‘integrity and financial standing of the [seller].’’ 43
FR at 59649. E.g., FTC v. Joseph Hayes, No.
4:96CV02162SNL (E.D. Mo. 1996) (full disclosure
would have revealed prior state fines and
injunctions); FTC v. Inv. Dev. Inc., No. 89–0642
(E.D. La. 1989) (full disclosure would have revealed
arson and insurance fraud convictions).
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avoid detection.155 The requirement to
disclose legal actions against affiliates or
prior businesses is designed to thwart
such attempts to skirt the Rule.
The obligation to disclose prior legal
actions reaches ‘‘any of the seller’s
officers, directors, sales managers, or
any individual who occupies a position
or performs a function similar to an
officer, director, or sales manager of the
seller’’ 156 to ensure that key officers and
sales personnel with prior litigation
against them cannot evade the Rule by
merely foregoing a formal title. It is the
function such individuals perform, not
a title, that triggers the proposed Rule’s
disclosure obligation. In the
Commission’s experience, there is often
little correlation between titles and
functions performed in business
opportunity scams. Business
opportunity sellers often operate as a
‘‘d/b/a.’’ 157 Even when a seller operates
through a corporation, there often is no
compliance with corporate formalities,
or other separations of the entity from
its owners, and any of the individuals
involved in such operations may go on
to operate multiple frauds in a variety
of corporate formats.158 Accordingly,
any person who acts as a corporate
director, officer, or sales manager would
be deemed to fall within the ambit of
the lawsuit disclosure requirement,
whether or not he or she has a formal
corporate title.
The section 437.3(a)(3) litigation
disclosure would also extend to the
‘‘seller’s employees who are involved in
business opportunity sales
activities.’’ 159 The Commission’s law
enforcement experience shows that
sales employees, like officers, often
make material misrepresentations to
induce prospects to purchase a business
155 See discussion of section 437.1(m) (‘‘prior
business’’) above.
156 The original Franchise Rule and UFOC
Guidelines have comparable disclosure
requirements. See 16 CFR at 436.1(a)(2) and (3)
(directors, executives, including the chief executive
and chief operating officer, financial, franchise
marketing, training and service officers); UFOC
Guidelines, Items 2 and 3 (affiliates offering
franchises under the franchisor’s principal
trademark, directors, trustees and/or general
partners, the principal officers, and other executives
or subfranchisors who will have management
responsibility relating to the offered franchises). Cf.
Franchise Rule Staff Report, supra note 146, at 101
(recommending that a franchisor identify all
individuals who control the franchisor, regardless
of any formal title).
157 E.g., FTC v. Am. Universal Vending Corp., No.
00–0155 (W.D.N.Y. 2000); FTC v. Data Med.
Capital, Inc., No. SACV–99–1266 (C.D. Cal. 1999).
158 E.g., FTC v. Tashman, 318 F.3d 1275 (11th Cir.
2003); FTC v. Inv. Dev. Inc., No. 89–0642 (E.D. La.
1989).
159 See D’Imperio, Sept95 Tr at 278 (asserting that
salesperson litigation is a critical disclosure).
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opportunity.160 To enable a prospective
purchaser to evaluate better such
salesperson’s statements, the Rule
would require a business opportunity
seller to disclose certain information
about sales personnel’s prior adverse
legal history.
The seller, however, would have no
obligation to disclose litigation against
other employees—secretarial, clerical,
and accounting staff, for example.
Indeed, because a prospective purchaser
typically does not rely on these
individuals’ expertise, and does not
expect these individuals to perform
under the business opportunity
agreement, any litigation in which they
may have been involved is largely
immaterial to the business opportunity
sale.
To minimize compliance costs, only
criminal proceedings or civil actions
involving ‘‘misrepresentation, fraud,
securities law violations, or unfair or
deceptive practices’’ would be
disclosed.161 As previously noted in the
discussion of the term ‘‘action,’’
disclosure of such actions is required
regardless of whether the claim is
brought in a court or administrative
action or arbitration proceeding, and
whether it is brought by a private party
or a governmental agency.162 The
160 E.g., FTC v. Universal Greeting Card Corp., No.
02–21753–CIV–Jordan (S.D. Fla. 2002); FTC v.
Raymond Urso, No. 97–2680–CIV–Ungaro–Benages
(S.D. Fla. 1997). See also FTC v. America’s
Shopping Network, Inc., No. 02–80540–CIV–Hurley
(S.D. Fla. 2002).
161 This is narrower than the range of actions that
must be disclosed under the Franchise Rule. See 16
CFR at 436.1(a)(4) (legal actions that must be
disclosed include embezzlement, fraudulent
conversion, misappropriation of property, and
actions filed by franchisees involving the franchise
relationship). See also UFOC Guidelines, Item 3
(franchise, antitrust, or securities law, fraud, unfair
or deceptive practices, or comparable allegations).
One commenter suggested that the enumerated list
of legal actions that must be disclosed in the
Franchise Rule context may be unwarranted for
business opportunities. We agree. See Wieczorek,
21Aug97 Tr at 124 (suggesting that disclosure of
embezzlement, fraudulent conversion, and restraint
of trade litigation for business opportunities may go
too far).
162 The proposed disclosure of legal actions is
broader than the comparable disclosure under the
Franchise Rule in one respect. The proposed Rule
contemplates that a business opportunity seller
must disclose prior suits even if the seller
prevailed. In contrast, franchisors need not disclose
isolated instances of suits in which they prevailed
if such suits are not material. See 16 CFR at
436.1(a)(4)(ii) (only material individual civil actions
need be listed). With respect to business
opportunities, the filing of a suit for fraud or
misrepresentation, for example, is likely to indicate
discontent with the business opportunity seller,
which is a material fact needed for a prospective
purchaser to assess the quality of the relationship
between the seller and prior purchasers. In that
regard, it is comparable to the disclosure of requests
for cancellation or refund, even if the sales
agreement contemplates no cancellations or
refunds, addressed below. See also 16 CFR at
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19069
Commission believes that these types of
actions are the most relevant in
addressing business opportunity
fraud.163
To minimize compliance costs
further, the proposed Rule would not
require sellers to detail the nature of
each legal action, as in the Franchise
Rule.164 If the seller has litigation to
disclose, it need only state in an
attachment to the disclosure document
the full caption of each legal matter
(names of the principal parties, case
number, full name of court, and filing
date). We note that the disclosure
document itself instructs prospects that
the legal matters disclosed pertain to
‘‘misrepresentation, fraud, securities
law violation, or unfair or deceptive
practices.’’ This will provide the
prospect with a basic understanding of
the subject matter of the action. Armed
with the full caption, a prospective
purchaser can seek additional
information if he or she so chooses.165
iii. Proposed Section 437.3(a)(4):
Cancellation or Refund Policy
Proposed section 437.3(a)(4) would
require sellers to disclose all terms and
conditions of any cancellation or refund
policy.166 This pertains to a common
practice among business opportunity
sellers, namely, offering prospective
purchasers the right to cancel or to seek
a whole or partial refund.167 Such
436.1(a)(4)(ii) (requiring disclosure of ‘‘any group of
civil actions which, irrespective of the materiality
of any single such action, in the aggregate is
material’’).
163 See Finnigan, 21Aug97 Tr at 123 (observing
that litigation disclosures are ‘‘crucial information,’’
but should be limited); Sokol, id. (suggesting fraud
litigation by an enforcement body should be
disclosed).
164 Cf. 16 CFR at 436.1(a)(4) (‘‘Such statement
shall set forth the identity and location of the court
or agency; the date of conviction, judgment, or
decision; the penalty imposed; the damages
assessed; the terms of the settlement or the terms
of the order; and the date, nature, and issuer of each
such order or ruling.’’).
165 We note that the public’s ability to review
complaints in legal proceedings has become
significantly easier since the advent of the Internet.
Many legal documents are now routinely posted on
court or related websites.
166 The Commission adopted the same approach
in the TSR. See 16 CFR at 310.3(a)(1)(iii) (If a seller
makes a representation about a refund policy, it
must disclose ‘‘a statement of all material terms and
conditions of such policy.’’). See also Cecal,
21Aug97 Tr at 126 (suggesting there should be a
refund policy statement).
167 See, e.g., FTC v. AMP Publ’n., Inc., No. SACV–
00–112–AHS–ANx (C.D. Cal. 2001); FTC v. Home
Professions, Inc., No. SACV 00–111 AHS (Eex) (C.D.
Cal. 2001); FTC Innovative Prods., No. 3:00–CV–
0312–D (N.D. Tex. 2000); FTC v. Encore Networking
Servs., No. 00–1083 WJR (AIJx) (C.D. Cal. 2000);
FTC v. Mediworks, Inc. No. 00–01079 (C.D. Cal.
2000). Indeed, allegations that business opportunity
sellers misrepresented their refund policies ranks
among the top 10 complaint allegations in
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cancellation or refund offers are
material to prospective purchasers
because they involve the potential risk
of the proposed transaction, creating the
impression that the business
opportunity offer is either risk free or a
low financial risk. Indeed, the Staff
Program Review found that 24% of
business opportunity complaints
involved consumers seeking to cancel
their purchase (818 of 4512 complaints),
and 22% involved a refund policy issue
(752 of 4512 complaints).168
The proposed Rule does not require
any seller to offer cancellation or a
refund. Rather, if a seller does make a
cancellation or refund offer, it must
disclose the terms and conditions prior
to the sale. Specifically, a seller that
offers a cancellation or refund policy
must check the ‘‘yes’’ box on the
disclosure document and also must
attach to the disclosure document a
written description of its policy. To
minimize compliance costs, the seller
may comply with this disclosure by
attaching to the disclosure document a
copy of a pre-existing document that
details the seller’s cancellation or
refund policy. For example, a seller may
detail its refund policy in a company
brochure. If so, the seller need only
attach to the disclosure document the
particular page setting forth the refund
policy. As in the other examples above,
if no cancellation or refund is offered,
then the seller need only check the ‘‘no’’
box.
cchase on PROD1PC60 with PROPOSALS2
d. Proposed Section 437.3(a)(5):
Cancellation and Refund History
In addition to the ‘‘yes’’ or ‘‘no’’ items
discussed above, the proposed Rule
would require sellers to disclose
information about prior cancellation or
refund requests. This information is
material to prospective purchasers
because it goes to the viability of the
business, the success of past purchasers,
and their satisfaction with the business
opportunity. Knowing that a seller has
received a large number of cancellation
or refund requests would likely
influence a prospective purchaser’s
decision as to whether to go forward
with a transaction.
In many instances, business
opportunity sellers make false or
deceptive claims about the success of
prior purchasers.169 Such claims are
Commission business opportunity cases brought
under Section 5. See Staff Program Review, supra
note 39, at 39.
168 Staff Program Review, supra note 39, at 57.
169 E.g., FTC v. Trek Alliance, Inc., No. 02–9270
SJL (AJWx) (C.D. Cal. 2002); FTC v. 2Xtreme
Performance Int’l, LLC, No. JFM 99CV 3679 (D. Md.
1999); In re Computer Bus. Servs., FTC C–3705
(1996); FTC v. Roche, No. SACV 96–481 LHM (Eex)
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similar to false earnings representations
in that they imply that the purchaser
will also be successful, or, at the very
least, that the seller’s offer is a safe
investment.170 The most effective
measure to combat such practices might
be to require a business opportunity
seller to disclose the drop-out rate of
prior purchasers of the same
opportunity within a given time period.
Such an approach would be similar to
the Franchise Rule requirement of
detailed disclosures about the number
of existing franchisees, as well as those
who have left the system in the previous
year.171
The Commission recognizes, however,
that a business opportunity seller may
not have access to detailed information
about prior purchasers who have ceased
operations. For example, a vending
business opportunity seller may have no
further contacts with purchasers after
locating the machines and, therefore,
would not necessarily know if the
purchaser subsequently abandons the
business. This is in contrast with the
typical business format franchise, where
the franchisor maintains direct and
extensive contacts with its franchisees
during the entire course of the franchise
relationship. With respect to a typical
business opportunity transaction,
therefore, the Commission believes it
would be impracticable to mandate a
drop-out rate disclosure.
In lieu of a drop-out rate, the
Commission proposes that sellers
disclose cancellation or refund
requests 172 made by prior purchasers
(C.D. Cal. 1996); FTC v. Infinity Multimedia, Inc.,
No. 96–6671–CIV–Gonzalez (S.D. Fla. 1996).
170 Cf. Franchise Rule SBP, 43 FR at 59670–71
(‘‘statistical information gives [prospects] material
information about the size of the * * * system they
are contemplating joining and sheds light on the
prospect’s likelihood of success.’’).
171 See 16 CFR at 436.1(a)(16); UFOC Guidelines,
Item 20. See also Finnigan, 21Aug97 Tr at 167
(identifying success rate of a business opportunity
as a ‘‘crucial piece of information’’). On the other
hand, DSA and its members contended that a dropout rate may be misleading in the multilevel
marketing field, where, because of the low entry
costs, people may test the waters for a period before
deciding whether to continue with the program.
E.g., Elman, 21Aug97 Tr at 155–56; 168–69; Brown,
id. at 157–58, 168. In such circumstances, a dropout rate disclosure may overstate the difficulty of
succeeding in the business. But see In re Amway,
93 FTC 618 (1979) (ordering Amway to make such
a disclosure). The approach taken in the proposed
Rule does not require a drop-out rate. Rather than
requiring disclosure of a broad drop-out rate, it
focuses narrowly on a subset of purchasers who
have ceased operations, namely those who have
requested to cancel or to obtain a refund.
172 As discussed above, the definition of
‘‘cancellation or refund request’’ is broad, including
any request for cancellation or a full or partial
refund, whether or not the requester has the
contractual right to receive such a remedy.
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during the past two years.173
Specifically, proposed section
437.3(a)(5) would require sellers to state
first the number of purchasers of the
business opportunity during the two
years prior to the date of disclosure.174
This number would serve as a base line.
Second, the seller would disclose the
number of those purchasers who, during
the same two-year period, asked to
cancel their purchase or sought a
refund, whether or not the purchaser
has the contractual right to receive a
cancellation or refund. This two-fold
disclosure is reflected in Appendix A to
the proposed Rule, setting forth the
required format and language of the
disclosure requirement.
The Commission believes that this
proposed disclosure is narrowly tailored
and would impose minimal compliance
costs. It does not require a seller to
gather statistics about the status of prior
purchasers. Rather, the seller need only
report the number of sales, as well as
the total number of requests for
cancellations or refunds that it has
received,175 both of which should be
easy to tally. In addition, it would
require sellers to disclose only the
number of cancellation requests or
refunds, not the identity of individual
cancellation or refund requesters.
While the Commission believes that
information on refund requests can
provide material information on the
satisfaction of previous purchasers, it is
also aware that it is possible that such
a disclosure requirement might cause
some sellers to discourage refund
requests by not offering refunds or by
limiting the situations in which refunds
are offered. On the other hand, the
absence of a refund provision or the
presence of a very restrictive provision
might reduce the attractiveness of the
offer. Therefore, the Commission invites
comment on the likely effect of this
provision on the willingness of business
opportunity sellers to offer refunds.
173 Cf. Illinois Act, 815 ILCS § 602/5–35(b)(16)(B)
(‘‘The names and addresses of purchasers who have
requested a refund or rescission from the seller
within the last 12 months and the number of those
who have received the refund or rescission). See
also CA BLS, RR 45, at 9 (‘‘If there is a promise to
refund if the purchaser is not satisfied with the
business opportunity, the number of times this has
occurred during a certain period of time is
relevant.’’).
174 See Wieczorek, 21Aug97 Tr at 157; Cecal, id.
at 159.
175 For purposes of this disclosure, the term ‘‘past
two years’’ means the eight quarters immediately
preceding the date of the disclosure document. This
would require quarterly updating, consistent with
the Rule’s general updating provision, discussed
below at proposed section 437.3(b).
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e. Proposed Section 437.3(a)(6):
References
Proposed section 437.3(a)(6) would
require the disclosure of a limited
number of prior purchasers as
references. As in the current Franchise
Rule,176 the Commission believes that
the disclosure of prior purchasers is
very important to prevent fraud because
it enables prospects to verify the seller’s
claims independently.177 Such a
disclosure has been required for over 25
years for business opportunities covered
by the Franchise Rule.
Nevertheless, this proposed
disclosure was one of the most
controversial proposals in the ANPR.
Several business opportunity seller
representatives asserted that names of
prior purchasers are proprietary
information, essentially comprising a
customer list. They maintained that
there are certain fundamental
differences between franchises and
business opportunities with respect to
the sensitivity of such information.
They argued that in franchise
relationships, franchisees are often
subject to supplier agreements that
compel them to purchase goods or
services from specific sources
contractually mandated by the
franchisor. Accordingly, competing
suppliers would not approach a
franchisee listed in a disclosure
document as a potential customer. In
contrast, the seller of a business
opportunity, such as a vending machine
route, may supply the purchaser not
only with machines, but products to fill
the machines. Often, however, there is
no ongoing contractual provision
limiting the purchaser’s source of
supplies. A list of prior business
opportunity purchasers, therefore, is
essentially a list of potential
customers.178
While the commenters’ concern is not
without merit, the Commission believes
that the value to prospects of
information about prior purchasers is so
176 16
CFR at 436.1(a)(16)(iii).
Franchise Rule SBP, 43 FR at 59673 (The
disclosure of current franchisees’ names and
addresses ‘‘will provide prospective franchisees
with a means to (a) ascertain the problems
confronting franchisees operating under conditions
similar to those under which the prospective
franchisees would be operating, and (b) verify the
representations by the franchisor concerning the
franchise’’).
178 See, e.g., Catalano, ANPR 27, at 2–4
(‘‘[U]nscrupulous competitors [with] access to the
customer base of legitimate business opportunity
sellers * * * would have a ‘field day’ contacting
customers of other sellers, attempting to sell them
competing products and services.’’); Brown,
21Aug97 Tr at 167 (contending that Amway would
fight ‘‘tooth and nail’’ to not disclose purchaser
information, which it views as its customer list);
Silverman 20Nov97 Tr at 222–23.
cchase on PROD1PC60 with PROPOSALS2
177 See
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great as to outweigh any potential
detriment to sellers jealous of their
customer base. First, the only way
prospects can reasonably protect
themselves from a seller’s fraudulent
claims is to conduct their own due
diligence review of the business
opportunity offer by contacting prior
purchasers.179 Unlike franchisees
identified by a common trademark or
trade name, who can be identified by
looking in the yellow pages or other
business directories, business
opportunity purchasers are not readily
identifiable. Indeed, many business
opportunities are conducted out of the
purchaser’s home, making them
difficult, if not impossible, to find.
Under the circumstances, the
Commission concludes that a disclosure
of references is essential.
The Commission has taken care to
limit the scope of proposed section
437.3(a)(6). The seller need only
disclose the name, city and state,180 and
telephone number of each prior
purchaser (if fewer than 10), or at least
the 10 prior purchasers nearest to the
prospective purchaser’s location.181 In
order to minimize compliance costs
further, the proposed Rule provides an
alternative: In lieu of a list of the 10
prior purchasers nearest the prospect, a
seller may provide a prospect with a
national list of all purchasers.182 For
example, the seller making disclosures
online could maintain a master list of
purchasers on its website that can be
updated periodically. This would
enable the seller to avoid having to
tailor the disclosure to each prospective
purchaser. Proposed section 437.3(a)(6)
specifies that sellers selecting the
national option must insert the words
‘‘See Attached List’’ and attach a list of
the references to the disclosure
document.
179 See Rabenberg, Sept95 Tr at 105–06 (business
opportunity purchaser asserting that the disclosure
of names and addresses of existing purchasers is
material information needed to conduct a due
diligence investigation of the offer); D’Imperio, RR
16, at 3 (priority should be given to mandatory
disclosure of reliable contact information).
180 The proposed Rule would not require the
disclosure of prior purchasers’ street addresses. The
Commission believes that prospects can readily
contact a prior purchaser if provided with the prior
purchaser’s name, city and state, and telephone
number. This approach enables prospects to contact
references while minimizing the intrusion into
prior purchasers’ privacy.
181 See 16 CFR at 436.1(a)(16)(iii).
182 See Catalano, ANPR 27, at 5. Mr. Catalano
opposed the required disclosure of prior
purchasers. He stated, however, that if the
Commission were to mandate such a requirement,
then sellers may prefer disclosing a single national
reference list to the regulatory burden imposed by
compiling individualized reference lists for each
prospective purchaser. Id.
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19071
In addition, proposed section
437.3(a)(6) would limit the disclosure of
references to those who have purchased
the business opportunity within the last
three years. The Commission believes
that purchasers within the last three
years—as opposed to those who
purchased the business opportunity
earlier than that—are likely to have the
most current information about the
seller and its business operation.
Limiting the disclosure of references to
a three-year period will also minimize
compliance costs.
Finally, proposed section 437.3(a)(6)
would address the privacy concerns
raised by the use of purchaser
information. As noted above, the
proposed Rule would require a seller to
disclose the name, city and state, and
telephone number of certain purchasers
to serve as references. The Commission
has concerns about privacy protection
with respect to requiring the disclosure
of prior purchasers’ contact
information—notwithstanding the fact
that this type of information is often
readily available and in the public
domain from such sources as telephone
directories. To address this concern, the
Commission proposes that sellers be
required to state the following language
clearly and conspicuously in their
disclosure document and in immediate
conjunction with the list of references:
‘‘If you buy a business opportunity from
the seller, your contact information can
be disclosed in the future to other
buyers.’’
The Commission seeks comments and
suggestions on balancing the need to
enable prospective purchasers to verify
sellers’ claims with privacy concerns.
Specifically, the Commission seeks
comment on ways that the Commission
might achieve availability of
independent information about
purchasers’ experience consistent with
protecting those purchasers’ privacy.
The Commission seeks comment on
alternatives, including approaches that
may be used by states with business
opportunity laws containing reference
disclosures. In addition, the
Commission seeks comment on whether
the Rule should permit purchasers the
opportunity to opt-out of the disclosure
of their contact information.
f. Proposed Section 437.3(a)(7): Receipt
Proposed section 436.3(a)(7) would
set forth a receipt requirement.
Specifically, the seller must attach a
duplicate copy of the basic disclosure
page to be signed and dated by the
purchaser. A designation for the
signature and date is included at the
bottom of the page. This requirement is
designed to document proper
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disclosure. The receipt is especially
important to prove proper disclosure
with respect to electronic documents. A
seller furnishing disclosures online,
either through email or access to a Web
site, has the burden of establishing that
the prospect was actually able to access
the electronic document. Completion
and submission of the receipt serves
that purpose.
The proposed Rule does not impose
any particular method of transmitting
the receipt. In order to minimize
compliance costs, the Commission
believes that the parties should have
maximum flexibility to determine the
best method for their business
opportunity. Accordingly, proposed
section 437.3(a)(7) would permit the
seller to inform the prospective
purchaser how to return the signed
receipts, for example, by sending the
receipt to a street address, or through
email address, or facsimile.
cchase on PROD1PC60 with PROPOSALS2
g. Proposed Section 437.3(b): Updating
To ensure that a seller’s disclosures
are current, proposed section 437.3(b)
would require sellers to update their
disclosures periodically. Specifically,
the provision states that it would be a
violation of the Rule for a seller to fail
to update the disclosures to reflect any
material changes in the information
presented in the basic disclosure
document on at least a quarterly
basis.183 The Commission believes that
quarterly updating strikes the right
balance between the need for accurate
disclosure and the costs and burdens
more frequent updating would entail.
Nevertheless, proposed section 437.3(b)
would include a proviso that would
require more frequent updating in one
respect: the list of references.
Specifically, a seller would be required
to update the list of references monthly
until such time that it is able to include
the full list of 10 purchaser/references.
This is particularly necessary for startup systems that may have few or no
prior purchaser references when they
commence business opportunity sales.
The Commission believes that
prospective purchasers’ ability to
contact at least 10 purchasers in their
due diligence investigation of business
opportunity offers outweighs any costs
of more frequent updating until the list
of 10 is compiled.
4. Proposed Section 437.4: Earnings
Claims
Section 437.4 of the proposed Rule
would address earnings claims.184 For
183 See
16 CFR at 436.1(a)(22).
widely supported earnings
disclosure and substantiation. E.g., Christopher,
184 Commenters
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the most part, this section is similar to
the parallel section of the Franchise
Rule. Like the Franchise Rule, the
proposed Rule would not require
business opportunity sellers to make an
earnings claim. Rather, the disclosure of
earnings information is strictly
voluntary. Also, like the analogous
provision in the Franchise Rule,
proposed section 437.4(a) would require
a seller making an earnings claim to: (1)
Have a reasonable basis for the claim at
the time the claim is made; 185 (2) have
in its possession written materials that
substantiate the claim at the time the
claim is made; 186 (3) make the written
material available to the prospect and
the Commission upon request; 187 and
(4) furnish the prospect with an
earnings claim statement.188 Also, like
the Franchise Rule, proposed section
437.4(b) would set forth the
requirements for making earnings
claims in the general media.189 Finally,
proposed section 437.4(d), like the
analogous section of the Franchise Rule,
would require sellers to notify prospects
in writing of any changes in earnings
information before the prospect enters
into a contract or provides any
consideration to the seller, directly or
indirectly through a third party.190 At
the same time, the proposed Rule would
differ from the original Franchise Rule
by addressing in proposed section
437.4(c) the use of industry financial or
earnings information. Each of these
issues is discussed in the following
section.
a. Proposed Section 437.4(a)(4): The
Earnings Claim Statement
Proposed section 437.4(a)(4) would
prescribe the content of the earnings
claim statement. To ensure ease of
review, each earnings claim statement
ANPR 115, at 2; Caffey, ANPR 94, at 2; NASAA,
ANPR 120, at 3–4; NCL, ANPR 142; Samson,
21Aug97 Tr at 173; Finnigan, id.; Wieczorek, RR 23,
at 2–3; NASAA, RR 43, at 2; Simon, Sept95 Tr at
281–82. Cf. TSR, 16 CFR at 310.3(a)(2)(vi)
(prohibiting misrepresentations about any ‘‘material
aspect of an investment opportunity including, but
not limited to, risk, liquidity, earnings potential, or
profitability’’).
185 E.g., 16 CFR at 436.1(b)(2); 436.1(c)(2).
Consistent with the Franchise Rule NPR, the
Commission also proposes not to include in the
proposed Business Opportunity Rule a ‘‘geographic
relevance’’ requirement on the grounds that that
prerequisite is subsumed in the ‘‘reasonable basis’’
requirement. See Franchise Rule NPR, 64 FR at
57310.
186 16 CFR at 436.1(b)(2); 436.1(c)(2).
187 16 CFR at 436.1(b)(2); 436.1(c)(2).
188 16 CFR at 436.1(d).
189 16 CFR at 436.1(e).
190 16 CFR at 436.1(d)(2) and 436.1(e)(6) (each
prospective franchisee to whom the representation
is made shall be notified of any material change in
the information contained in the earnings claims
document).
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must be a single written document.191
The document must be titled
‘‘EARNINGS CLAIM STATEMENT
REQUIRED BY LAW’’ in capital, bold
type letters. This ensures that the
prospective purchaser can readily
determine from the face of the
document the importance of its text.
The title is followed by the name of the
person making the claim, and the date
of the claim.
After the title and identifying
information, the proposed Rule requires
the seller to state the specific earnings
claim. The proposed Rule does not
specify any particular format or formula
for an earnings claim. Consistent with
the Franchise Rule, the proposed Rule
allows flexibility in presenting earnings
information in the manner that is
appropriate for each opportunity,
provided that any such claim have a
reasonable basis and that there be
written substantiation for the claim at
the time it is made, as noted above.
The proposed Rule would also require
the seller making an earnings claim to
disclose the beginning and ending dates
when the represented earnings were
achieved.192 This information is
material because a prospective
purchaser cannot begin to evaluate an
earnings representation without
knowing how recently the supporting
data was collected. For example, a seller
may have conducted a survey of
opportunity purchasers in 2002. The
Rule would not necessarily prohibit the
use of that survey information in 2005
or beyond.193 Nonetheless, the prospect
should be made aware of the applicable
time period in order to assess the
relevance of the claim to current market
conditions. Similarly, a prospect may
reasonably give greater weight to a
survey of purchasers over an extended
period of time (for example, over a
three-year period), than a more limited
survey (for example, over a three-month
period).
Further, this section of the proposed
Rule would require the disclosure of the
number and percentage of all purchasers
during the relevant time period who
have achieved at least the claimed
earnings.194 This information is highly
material because it enables the prospect
to determine whether the claimed
earnings of prior purchasers are typical.
191 See
16 CFR at 436.1(e)(5).
e.g., 16 CFR at 436.1(b)(5)(ii).
193 Of course, supporting data may become so
stale that a seller would no longer have a reasonable
basis for making an earnings representation because
the data, even if true when collected, no longer
reflects current market conditions. Any such
determination is necessarily fact-specific and can
only be made on a case-by-case basis.
194 See, e.g., 16 CFR at 436.1(e)(5)(ii).
192 See,
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For example, a seller may claim that
purchasers have average earnings of
$50,000 a year. Even if true, this
statement may not reflect the experience
of the typical purchaser because a few
purchasers with unusually high
earnings could skew the average. Thus,
the number and percentage of
purchasers earning $50,000 a year might
actually be very low.
In addition to the earnings claim and
substantiation requirements, this section
of the proposed Rule would require a
seller making an earnings claim to
disclose any characteristics that
distinguish purchasers who achieved at
least the represented level of earnings
from those characteristics of the
prospective purchasers.195 For example,
a survey of ice cream vending route
purchasers operating only in the South
may not be readily applicable to other
regions, such as the North. Similarly, a
survey limited to large urban areas may
not be applicable to smaller, rural areas.
Distinguishing characteristics of
opportunity purchasers who achieved a
represented level of earnings is very
material information because it enables
a prospect to assess the relevance of an
earnings claim to his or her particular
market.
Finally, the proposed Rule would
require a seller making an earnings
claim to disclose to the prospective
purchaser that written substantiation for
the claim will be made available upon
request. Requiring that a prospective
purchaser can obtain and review, or
have his or her own advisor review,
substantiation for earnings claims
increases the likelihood that such
claims actually have a reasonable basis,
thus reducing fraud.196 This proposal
balances the prospective purchaser’s
need for material information with the
necessity of minimizing the seller’s
compliance costs. Thus, a seller need
only provide such substantiation upon
request.
b. Proposed Section 437.4(b): General
Media Claims
Proposed section 437.4(b) would
address the making of earnings claims
in the general media.197 Specifically, a
seller can make an earnings claim in the
general media provided the seller: (1)
Has a reasonable basis for the claim at
the time the claim is made; 198 (2) has
written material that substantiates the
claim at the time the claim is made; 199
and (3) states in immediate conjunction
with the claim the beginning and ending
date when the represented earnings
were achieved and the number and
percentage of those who have achieved
the presented earnings in the given time
period.200 These requirements are
necessary to prevent deceptive and
misleading earnings representations in
advertisements, as well as to enable a
prospect to assess the typicality of any
advertised earnings claim.201
c. Proposed Section 437.4(c): Industry
Statistics
As noted above, proposed section
437.4(c) would address a problem that
is prevalent among business
opportunity sellers: The use of real or
purported industry statistics in the
marketing of business opportunity
ventures. It is common for vending
machine promoters, for example, to tout
what are purported to be industry-wide
vending sales statistics. A matrix of
potential earnings based upon an
industry-average sliding scale of ‘‘vends
per day’’ is typical.202 The use of such
industry statistics in the promotion of a
business opportunity creates the
impression that the level of sales or
earnings is typical in the industry, and
by extrapolation, that the prospective
purchaser will achieve similar results.
To prevent this type of deceptive
earnings claim, proposed section
437.4(c) would prohibit the use of
industry financial, earnings, or
performance information ‘‘unless the
seller has written substantiation
demonstrating that the information
reflects the typical or ordinary financial,
earnings, or performance experience of
purchasers of the business opportunity
being offered for sale.’’ Accordingly,
before a seller could use industry
statistics, it must be able to measure the
performance of existing purchasers and
document that the industry statistics
reflect the existing purchasers’ typical
performance. For example, a start-up
business opportunity with no or very
limited prior sales would probably not
be able to use industry statistics because
it would lack a sufficient basis to
demonstrate that the industry statistics
reflect the typical or ordinary
199 See
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195 This
is a more streamlined approach than the
current Franchise Rule, which requires earnings
claims be presented with a statement of the material
bases and assumptions upon which the claim is
made. See 16 CFR at 436.1(b)(3); 436.1(c)(3).
196 See, e.g., 16 CFR at 436.1(b)(2); 436.1(c)(2).
197 The Franchise Rule has an analogous section.
See 16 CFR at 436.1(e).
198 See 16 CFR at 436.1(e)(1).
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16 CFR at 436.1(e)(1).
16 CFR at 436.1(e)(3).
201 E.g., FTC v. Inspired Ventures, Inc., No. 02–
21760–CIV–Jordan (S.D. Fla. 2002); FTC v.
MegaKing, Inc., No. 00–00513–CIV–Lenard (S.D.
Fla. 2000).
202 E.g., FTC v. Tashman, 318 F.3d 1275 (11th Cir.
2003); FTC v. Inspired Ventures, Inc., No. 02–
21760–CIV–Jordan (S.D. Fla. 2002); FTC v. Inv. Dev.
Inc., No. 89–0642 (E.D. La. 1989).
200 See
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experience of the start-up’s prior
purchasers.
d. Prospective Section 437.4(d): Material
Changes
Proposed section 437.4(d) would
address post-disclosure changes in
earnings information. Consistent with
the Franchise Rule, it would prohibit
any seller making an earnings claim
from failing to notify the prospective
purchaser, before the prospect enters
into a contract or pays any
consideration, of any material change
that has occurred and that calls into
question the relevance or reliability of
the information contained in its
earnings claim statement.203 Such
material changes include the issuance of
a new survey or other facts that would
lead the seller to conclude that a prior
survey is no longer valid. As with the
analogous provisions of the Franchise
Rule, proposed section 437.4(d)
recognizes the high degree of materiality
of earnings information for prospective
purchasers. At the same time, the
Commission seeks to minimize
compliance costs. The proposal would
not require a seller, for example, to
prepare a revised earnings claim
statement immediately, but would
simply require written notification of
the change. The Commission believes
this approach strikes the right balance
between accurate disclosure to prevent
deception and compliance costs that
would result from a more frequent
updating requirement.
5. Proposed Section 437.5: Other
Prohibited Practices
In addition to the disclosure
requirements and earnings claims
provisions discussed above, section
437.5 of the proposed Rule would
prohibit sellers from engaging in a
number of deceptive practices, directly
or through a third party, that are
common in the sale of fraudulent
business opportunity ventures. Each of
these proposed prohibitions is
discussed in detail below.
a. Proposed Section 437.5(a):
Disclaimers
Proposed section 437.5(a) would
prohibit a seller, directly or through a
third party, from disclaiming, or
requiring a prospective purchaser to
waive reliance on, any statement made
in any of the disclosures required or
permitted by the Rule. This provision is
parallel to the anti-disclaimer
prohibition proposed in the revised
203 See
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16 CFR at 436.1(e)(6).
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Franchise Rule.204 It is intended to
preserve the reliability and integrity of
pre-sale disclosures. Otherwise, the
Rule’s very purpose would be
undermined by signaling to prospects
that they cannot trust or rely on the
Rule’s mandated disclosures. It would
prevent sellers from using disclaimers
or waivers as a means of insulating
themselves from the consequences of
materially false or deceptive statements
in their own disclosure documents.
b. Proposed Section 437.5(b):
Inconsistent or Contradictory
Information
Proposed section 437.5(b) would
prohibit sellers from making any
representation, directly or through a
third party, that is inconsistent with or
that contradicts any statement made in
the basic disclosure document or in any
earnings claim disclosures required by
the Rule.205 Inconsistent or
contradictory statements can be made
orally, visually, or in writing. Without
this proposed prohibition, a seller, for
example, would be free to show a
prospect a graph with earnings
information, even though the seller’s
disclosure document states that it does
not make an earnings claim. Our law
enforcement experience shows that this
is a prevalent problem.206 Accordingly,
this provision, like the anti-disclaimer
provision noted above, is necessary to
preserve the reliability and integrity of
the required disclosures.
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c. Proposed Section 437.5(c): Extraneous
Materials
Proposed section 437.5(c) would
prohibit the inclusion of any additional
information in a disclosure document
that is not explicitly required or
permitted by the Rule. This preserves
the clarity, coherence, readability, and
204 Franchise Rule NPR, 64 FR at 57323. Like the
analogous proposed Franchise Rule revisions, this
provision would not ban the use of disclaimers
such as integration clauses. Integration clauses
often serve valid purposes, putting a prospect on
notice that he or she should rely solely on
information authorized by the franchisor.
205 This provision is similar to the current
Franchise Rule prohibition against the making of
statements that contradict required disclosures. See
16 CFR at 436.1(f). See also UFOC Guidelines,
General Instruction 190.
206 E.g., FTC v. Am. Entm’t Distribs., Inc., No. 04–
22431–CIV–Martinez (S.D. Fla. 2004); FTC v.
Inspired Ventures, Inc., No. 02–21760–CIV–Jordan
(S.D. Fla. 2002); FTC v. Mortgage Serv. Assocs., Inc.,
No. 395–CV–13362 (AVC) (D. Conn. 1995); FTC v.
Tower Cleaning Sys., Inc., No. 96 58 44 (E.D. Pa.
1996). See also FTC v. Minuteman Press, 53 F.
Supp. 2d 248, at 262 (E.D.N.Y. 1998) (‘‘[A] conflict
between a specific disclaimer and a contrary oral
representation—typically fatal to a reasonable
reliance argument in a purely private suit—is * * *
ipso facto, actionable by the FTC as violative of
Franchise Rule 436.1(f) if the disclaimer is in a
[disclosure document.]’’).
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utility of the disclosures by ensuring
that a seller does not include extraneous
materials that may overwhelm
purchasers, distracting them from the
required disclosures.207 The proposed
provision also reflects the Commission’s
acknowledgment that some sellers may
wish to furnish disclosures
electronically and, to that end, expressly
permits the use of common navigational
tools, such as scroll bars and internal
links that facilitate review of an
electronic document. The proposed
provision would expressly prohibit
other electronic features—such as audio,
video, animation, or pop-up screens—
that may distract attention from the core
disclosures.208
The prohibition on including
extraneous materials extends to
information required or permitted by
state law. This approach toward the
treatment of state law disclosures
contrasts with the analogous provision
of the Franchise Rule. The Franchise
Rule permits franchisors great latitude
to include information required or
permitted by state law. This approach is
appropriate in the franchise context
because all the states with franchise
disclosure laws have adopted the UFOC
disclosure format. As a result, state
additions to an FTC disclosure
document generally are fitted smoothly
into that uniform format. Because of this
relative uniformity, such additions do
not impede a prospect’s ability to
compare easily among various franchise
offerings. This approach also reduces
compliance burdens. If adding state
materials were prohibited, franchisors
would have to incur significant costs to
prepare and disseminate separate
federal and state disclosure documents
simultaneously, without any
corresponding benefit to consumers.
In contrast, business opportunity laws
vary widely from state to state. Were the
proposed Rule to permit the inclusion of
the varied additional information and
disclosures required by various states,
the resulting disclosure document
would likely confuse prospective
purchasers with an overload of
divergent and possibly inconsistent
information.209 Under the
207 As with the Franchise Rule, a seller may
provide a prospective purchaser with truthful,
consistent and non-contradictory information in
materials that are separate and apart from the
required disclosures. See 16 CFR at 436.1(a)(21).
208 This is the same approach proposed in the
Franchise Rule NPR. 64 FR at 57318.
209 To illustrate the lack of consistency among
state business opportunity statutes, the staff
compared disclosure requirements in five states:
Alaska (Alaska Stat. § 45.66.010–090); California
(Cal. Civ. Code § 1812.200–1812.221); Florida (Fla.
Stat. ch. 559.80–815); Kentucky (KRS 367.801–819),
and Ohio (Ohio Rev. Code Ann. § 1334.01–99). In
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circumstances, we believe that the
Commission’s disclosures should be
kept separate from any disclosures
mandated by state law. Moreover, any
additional costs associated with
complying with separate federal and
state business opportunity disclosure
laws are likely to be small, given the
proposed Rule’s greatly streamlined
disclosures. The Commission
specifically requests comment on the
appropriateness of this approach and
seeks alternatives that could reconcile
federal and state business opportunity
disclosure laws while reducing
compliance burdens.
d. Proposed Section 437.5(d): False
Earnings Claims
As noted throughout this NPR, the
making of false earnings claims is the
most prevalent problem in the offer and
sale of business opportunities.210
Proposed section 437.5(d) would
prohibit sellers from misrepresenting,
directly or through a third party, the
amount of sales, or gross or net income
or profits a prospective purchaser may
earn or that prior purchasers have
earned. This prohibition would
complement the Rule’s proposed
earnings substantiation requirements
detailed in proposed section 437.4.
Thus, both unsubstantiated and false
earnings claims would be prohibited by
the Rule.
e. Proposed Section 437.5(e):
Misrepresentations Regarding the Law
as to Earnings Claims
Proposed section 437.5(e) would
prohibit sellers from misrepresenting,
many instances, certain disclosures are required in
some of the five states only. For example, Alaska
and California require disclosures about the owners
of the business opportunity, while Florida,
Kentucky, and Ohio do not. Alaska alone requires
a disclosure about other registration attempts by the
seller. California, Florida, and Ohio require
disclosures about bond and guarantees of credit
requirements, while Alaska and Kentucky do not.
Ohio requires disclosures about refunds, while
California, Florida, Kentucky, and Alaska do not.
Florida, however, requires a disclosure stating that
the purchaser is permitted to cancel the business
opportunity agreement if ‘‘the seller fails to deliver
the product * * * within 45 days.’’ Ohio requires
disclosure about affiliated persons with whom the
purchaser is required to do business, while Alaska,
Florida, and Kentucky do not. In addition to these
inconsistent disclosure requirements, the timing
requirements for making disclosures differ
significantly. For example, Alaska requires
disclosure within ‘‘ten days;’’ Florida requires
‘‘three working days;’’ California requires at least
‘‘48 hours;’’ and Ohio requires ‘‘ten business days.’’
210 In the Franchise Rule SBP, the Commission
found that one of the most frequent abuses
occurring in the marketing of franchises and
business opportunities is the use of deceptive past
and potential sales, income, and profit claims.
Indeed, the Commission stated that the ‘‘use of
deceptive and inaccurate profit and loss statements
* * * has resulted in a legion of ‘horror stories.’ ’’
43 FR at 59684.
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directly or through a third party, that
any law prohibits the furnishing of
earnings information. This addresses a
recurring problem identified in the
rulemaking record—sellers
misrepresenting that federal law or the
FTC prohibits the making of earnings
claims.211 In effect, this prohibition
ensures that prospective purchasers are
not misled into believing that earnings
information is unavailable to them as a
matter of law. Prospective purchasers
can then understand that if the seller
provides no earnings information, it is
because none exists, or because the
seller chooses not to make such
information available.
f. Proposed Section 437.5(f): Written
Substantiation for Earnings Claims
Proposed section 437.5(f) would
prohibit a seller who makes an earnings
claim from failing to provide written
substantiation to prospective purchasers
and to the Commission upon request.212
Rather than mandating that business
opportunity sellers include
documentation for earnings claims—
which could be voluminous—in the
earnings claim statement itself, section
437.5(f) would reduce compliance costs
by requiring only that such materials be
provided to potential purchasers and to
the Commission upon request.
Purchasers could then review the
documentation if they so choose.
cchase on PROD1PC60 with PROPOSALS2
g. Proposed Section 437.5(g): Payments
From the Seller
Proposed section 437.5(g) would
prohibit sellers from misrepresenting,
directly or through a third party, how or
when commissions, bonuses, incentives,
premiums, or other payments from the
seller to the purchaser will be calculated
or distributed. Our law enforcement
experience shows that these kinds of
misrepresentations underlie work-athome and pyramid opportunities, where
211 In the Franchise Rule context, the Commission
proposed to address this problem through a new
requirement that franchise sellers include a specific
preamble in the financial performance section of
their disclosures. Among other things, the
prescribed preamble would make clear that
franchisors can make financial performance
information available, assuming they have a
reasonable basis for their claims. Franchise Rule
NPR, 64 FR at 57309–310; ANPR, 62 FR at 9118.
In an effort to streamline the business opportunity
disclosure document and reduce compliance costs,
the proposed Rule takes a different approach. It
would bar sellers from representing that any law
prohibits the furnishing of earnings information.
We believe this approach is sufficient to address
deceptive business opportunity sales: whereas the
Franchise Rule seeks to encourage franchisors to
make earnings claims, no such encouragement is
needed in the business opportunity field, where
such claims are all too common.
212 See 16 CFR at 436.1(b)(2); 436.1(c)(2). See also
16 CFR at 436.1(e)(1).
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prospective purchasers rely on the seller
as the source of income, or where the
seller manages the system’s cash
flow.213 Absent this prohibition, the
Rule would not address false promises
about the compensation sellers will
provide post-sale.
h. Proposed Section 437.5(h): Costs and
Material Characteristics
A common complaint of victims of
business opportunity fraud arises from
misrepresentations about the costs or
the performance, efficacy, nature, or
central characteristics of a business
opportunity offered to a prospective
purchaser, or the goods or services
needed to operate the business
opportunity. For example, a seller may
misrepresent the total costs involved in
purchasing or operating a business
opportunity.214 In other instances, a
seller may misrepresent the quality of
goods offered by the business
opportunity seller, either for use in
operating the business (e.g., vending
machines) or for ultimate resale to
consumers (e.g., novelty items).215
Proposed section 437.5(h) would make
such deception, directly or through a
third party, actionable as a violation of
the proposed Rule.
213 E.g., FTC v. Sun Ray Traders, Inc., No. 05–
20402–CIV–Seitz/Bandstra (S.D. Fla. 2005); FTC v.
Castle Publ’g, Inc., No. AO3CA 905 SS (W.D. Tex.
2003); FTC v. Trek Alliance, Inc., No. 02–9270 SJL
(AJWx) (C.D. Cal. 2002); FTC v. Terrance Maurice
Howard, No. SA02CA0344 (W.D. Tex. 2002); FTC
v. America’s Shopping Network, Inc., No. 02–
80540–CIV–Hurley (S.D. Fla. 2002); FTC v.
Equinox, Int’l, No. CV–S–99–0969–JAR–RLH (D.
Nev. 1999).
214 E.g., FTC v. World Traders Ass’n, Inc., No.
CV05 0591 AHM (CTx) (C.D. Cal. 2005); FTC v.
Castle Publ’g, Inc., No. AO3CA 905 SS (W.D. Tex.
2003); FTC v. End70 Corp., No. 3 03CV–0940N
(N.D. Tex. 2003); FTC v. Darrell Richmond, No.
3:02–3972–22 (D.S.C. 2003); FTC v. Carousel of
Toys USA, Inc., No. 97–8587 CIV–Ungaro–Benages
(S. D. Fla. 1997); FTC v. Parade of Toys, Inc., No.
97–2367–GTV (D. Kan. 1997); FTC v. Telecomm. of
Am., Inc., No. 95–693–CIV–ORL–22 (M.D. Fla.
1995). In the Franchise Rule SBP, the Commission
recognized that the failure to disclose complete and
accurate information about fees is deceptive
because ‘‘it (1) misleads, or at least confuses
[prospects] as to the amount of the required initial
* * * investment and (2) could readily result in
economic injury to a [prospect] unable to fully
obtain all such funds or unable to recoup the full
amount of such funds in the course of the * * *
business.’’ 43 FR at 59653. Indeed, pre-sale
disclosure of cost information is a remedial
approach taken in many Commission trade
regulation rules. E.g., 900 Number Rule, 16 CFR at
308.3(b); Telemarketing Sales Rule, 16 CFR at 310.3;
Funeral Rule, 16 CFR at 453.2.
215 E.g., FTC v. Kitco of Nevada, 612 F. Supp.
1282 (D. Minn. 1985); FTC v. Associated Record
Distribs., Inc., No. 02–21754–CIV–Graham/Garber
(S.D. Fla. 2002); FTC v. Home Professions, Inc., No.
00–111 (C.D. Cal. 2000); FTC v. Worldwide Mktg.
and Distrib. Co., Inc., No. 95–8422–CIV–Roettger
(S.D. Fla. 1995). See also FTC v. Med. Billers
Network, No. 05 CV 2014 (RJH) (S.D.N.Y. 2005).
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19075
i. Proposed section 437.5(i): Assistance
Another area for potential fraud is the
misrepresentation of post-sale assistance
offered to a prospective purchaser.216
The Commission’s enforcement
experience shows that this practice is an
element common to many business
opportunity frauds targeted in our
cases.217 Also, consumer complaints
about misrepresentations concerning the
type and amount of assistance promised
but not received are among the top
categories of reported deceptive
business opportunity practices.218 The
Commission believes that the best way
to address this deceptive practice is
through a direct prohibition. Section
437.5(i), therefore, would prohibit
business opportunity sellers from
misrepresenting, directly or through a
third party, any material aspect of
assistance provided to purchasers.
j. Proposed Section 437.5(j): Locations,
Outlets, Accounts, Customers
In many instances, business
opportunity sellers promise to find
locations or outlets for purchasers’
equipment, or accounts or customers for
the purchasers’ services. Indeed, the
Commission’s law enforcement
experience shows that business
opportunity sellers not only offer such
assistance, but also represent that the
seller or some other third party will find
locations, outlets, accounts, or
customers for the purchaser.219 Such
216 In the Franchise Rule SBP, the Commission
recognized that promises of assistance made to
induce prospects to purchase a franchise are
material, especially to those prospects with ‘‘little
or no experience at running a business.’’ 43 FR at
59676–77.
217 E.g., FTC v. Am. Entm’t Distribs., Inc., No. 04–
22431–CIV–Martinez (S.D. Fla. 2004); FTC v. USS
Elder Enter., Inc., No. SA CV–04–1039 AHS (ANx)
(C.D. Cal. 2004); FTC v. Kitco of Nevada, 612 F.
Supp. 1282 (D. Minn. 1985), FTC v. Leading Edge
Processing, Inc., No. 6:02–CV–681–ORL–19 DAB
(M.D. Fla. 2003); FTC v. Darrell Richmond, No.
3:02–3972–22 (D.S.C. 2003); FTC v. Elec. Med.
Billing, Inc., No. SA02–368 AHS (ANX) (C.D. Cal.
2003); FTC v. Transworld Enter., Inc., No. 00 8126–
CIV–Graham (S.D. Fla. 2000); FTC v. Advanced
Pub. Commc’ns Corp., No. 00–00515–CIV–Ungaro–
Benages (S.D. Fla. 2000); FTC v. Hi Tech Mint Sys.,
Inc., No. 98 CIV 5881 (JES) (S.D.N.Y. 1998); U.S. v.
QX Int’l, Inc., No. 398–CV–0453–D (N.D. Tex.
1998). See Cory, ANPR 12 (misrepresented
training); SBA Advocacy, ANPR 36, at 6–7
(observing improper training and credentials in a
travel opportunity). Cf. 16 CFR at 436.1(a)(18)
(requiring a description of any training program);
UFOC Guidelines, Item 11 (disclosure of
franchisor’s obligations including pre-opening
advertising and training assistance).
218 See Staff Program Review, supra note 39,
Table I.2; Appendix 5.
219 E.g., FTC v. Am. Entm’t Distribs., Inc., No. 04–
22431–CIV–Martinez (S.D. Fla. 2004); FTC v. Int’l
Trader, No. CV–02–02701 AHM (JTLx) (C.D. Cal.
2002); FTC v. Elec. Processing Servs, Inc., No. CV–
S–02–0500–L.H.–R.S. (D. Nev. 2002); FTC v. Home
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representations include claims that a
particular locator is successful in
finding locations, as well as
representations that the seller or other
third party has already found and
entered into contracts with location
owners or customers.220 These types of
representations are material to a
prospective purchaser because they
foster the expectation that a profitable
market exists for the goods or services
the purchaser will sell. To prevent
fraudulent location assistance
representations, proposed Section
437.5(j) would prohibit sellers, directly
or through a third party, from
misrepresenting ‘‘the likelihood that a
seller, locator, or lead generator will
find locations, outlets, accounts, or
customers for the purchaser.’’
cchase on PROD1PC60 with PROPOSALS2
k. Proposed Section 437.5(k):
Cancellation or Refund Policy
The Commission’s law enforcement
experience demonstrates that, in many
instances, business opportunity sellers
claim that they permit a purchaser to
cancel the purchase, guarantee a 100%
refund, or promise to buy back some or
all of the products sold to a
purchaser.221 These representations
have lured prospective purchasers into
believing that the investment is either
low-risk or even risk-free.222 As noted
Professions, Inc., No. SACV 00–111 AHS (Eex) (C.D.
Cal. 2001); FTC v. Encore Networking Servs., No.
00–1083 WJR (AIJx) (C.D. Cal. 2000); FTC v. AMP
Publ’n, Inc., No. SACV–00–112–AHS–ANx (C.D.
Cal. 2001); FTC v. Infinity Multimedia, Inc., No. 96–
6671–CIV–Gonzalez (S.D. Fla. 1996). See Staff
Program Review, supra note 39, Table I.2,
Appendix 5; Samson, 21Aug97 Tr at 100;
Wieczorek, id. at 76–77; Cecal, id. at 78–79; James,
20Nov97 Tr at 19; Rabenberg, Sept95 Tr at 105.
220 E.g., FTC v. Hart Mktg. Enter. Ltd., Inc., No.
98–222–CIV–T–23 E (M.D. Fla. 1998); FTC v.
Vendors Fin. Servs., Inc., No. 98–1832 (D. Colo.
1998); FTC v. Hi Tech Mint Sys., Inc., No. 98 CIV
5881 (S.D.N.Y. 1998); FTC v. Infinity Multimedia,
Inc., No. 96–6671–CIV–Gonzalez (S.D. Fla. 1996).
Similarly, a Florida business opportunity regulator
noted that during sales presentations, sellers of
vending machines typically claim that they have
‘‘15 locations in X community. And in fact there
[are] no locations there. They have to hire a locator,
a second locator, or a second person. A second
check is written to the locator. And the consumer
invariably ends up with a second-rate location
because there [were none] to start with.’’ James,
20Nov97 Tr at 19.
221 E.g., FTC v. Med. Billers Network, No. 05 CV
2014 (RJH) (S.D.N.Y. 2005); FTC v. Castle Publ’g,
Inc., No. AO3CA 905 SS (W.D. Tex. 2003); FTC v.
America’s Shopping Network, Inc., No. 02–80540–
CIV–Hurley (S.D. Fla. 2002); FTC v. Home
Professions, Inc., No. SACV 00–111 AHS (Eex) (C.D.
Cal. 2001); FTC v. Encore Networking Servs., No.
00–1083 WJR (AIJx) (C.D. Cal. 2000).
222 In the Franchise Rule SBP, the Commission
noted the difficulty consumers have in obtaining
promised refunds from franchisors. ‘‘It is clear from
the record that all franchisors do not adequately
adhere to the refund policies they themselves agree
to in their contracts. By requiring strict adherence
to their own refund policies, [the Rule] serves an
essential remedial purpose.’’ 43 FR at 59696–697.
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above, however, a high level of business
opportunity purchaser complaints
received by the Commission revolve
around cancellation and refund
issues.223 Accordingly, proposed section
437.5(k) would prohibit a seller from
misrepresenting, directly or through a
third party, the terms and conditions of
any cancellation or refund policy. The
Commission emphasizes, however, that
this prohibition does not compel any
seller to offer cancellation or a refund,
nor does it dictate the terms and
conditions under which a seller may
offer such relief. Rather, it simply
ensures that any cancellation or refund
offer a seller makes before the sale is
truthful and accurate.
l. Proposed Section 437.5(l): Failure To
Cancel or Make a Refund
Proposed section 437.5(l) would
prohibit a seller from failing to cancel a
purchase or make a refund when the
purchaser has qualified for such relief
under the seller’s cancellation or refund
policy.224 As noted above, proposed
section 437.5(k) would prohibit a seller
from misrepresenting, pre-sale, the
seller’s cancellation or refund policy.
Proposed section 437.5(l) complements
that section and is intended to address
sellers’ post-sale conduct, prohibiting
the seller from failing to honor
cancellation or refund requests when
purchasers have satisfied all the terms
and conditions disclosed in the seller’s
basic disclosure document for obtaining
such relief.225 In our experience, the
failure of business opportunities sellers
to make promised refunds or to honor
cancellation policies ranks high among
issues raised by business opportunity
purchasers.226
m. Proposed Section 437.5(m):
Employment Opportunity
Proposed section 437.5(m) would
prohibit business opportunity sellers
223 See, e.g., Staff Program Review, supra note 39,
Table I.2 and Appendix 5.
224 This is consistent with the current Franchise
Rule approach. See 16 CFR at 436.1(h). See also
Franchise Rule SBP, 43 FR at 59697.
225 E.g., FTC v. AMP Publ’ns, Inc., No. SACV–00–
112–AHS–ANx (C.D. Cal. 2001) (failure to honor 90day money back guarantee); FTC v. Star Publ’g
Group, Inc., No. 00–023 (D. Wyo. 2000) (failure to
honor 90-day refund policy). See 16 CFR at
436.1(h). See also Cory, ANPR 12 (describing
difficulty in securing a refund).
226 See Staff Program Review, supra note 39, at
28–29 (nearly 25% of business opportunity
complaints indicated the consumer’s desire to
cancel, and more than 20% indicated that
consumers failed to receive a refund or were
dissatisfied with the company’s refund policies.).
See, e.g., FTC v. AMP Publ’ns, Inc., No. 00–112
(C.D. Cal. 2000); FTC v. Home Professions, Inc., No.
00–111 (C.D. Cal. 2000); FTC v. Innovative Prods.,
No. 3–00–0312 (N.D. Tex. 2000); FTC v. Mediworks,
Inc., No. 00–01079 (C.D. Cal. 2000).
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from misrepresenting, directly or
through a third party, a business
opportunity as an employment
opportunity.227 The Commission’s law
enforcement experience demonstrates
that some business opportunity sellers
lure unsuspecting consumers by falsely
representing that they are offering
employment when, in fact, they are
offering vending, work-at-home, or
pyramid sales opportunities. For
example, in many instances consumers
have responded to advertisements
seeking sales executives, only to
discover that the ‘‘position’’ requires
them to purchase equipment or
products from the seller and, in turn, to
sell the products or to recruit a
downline to sell the products for
them.228
n. Proposed Section 437.5(n): Territories
Proposed section 437.5(n) would
prohibit misrepresentations made
directly by the seller or through a third
party about the terms of any territorial
exclusivity or limited territorial
protection offered to a prospective
purchaser.229 In the Commission’s
experience, representations about
territorial exclusivity or more limited
territorial protections are material
because they often induce a prospective
purchaser into believing that he or she
will not be competing for customers
with the seller or other purchasers,
thereby increasing the purchaser’s
likelihood of success.230 As noted
227 See Wis. Admin. Code § ACP 116.06
(prohibiting misrepresented employment offers).
228 See, e.g., FTC v. Trek Alliance, Inc., No. 02–
9270 SJL (AJWx) (C.D. Cal. 2002) (defendants
placed ads in ‘‘Help Wanted’’ sections of newspaper
offering salaried position); FTC v. Leading Edge
Processing, Inc., No. 6:02–CV–681–ORL–19 DAB
(M.D. Fla. 2003) (defendants sent emails to job
seekers who posted their resumes on job websites,
falsely representing the availability of jobs and
guaranteeing a steady stream of work); FTC v. David
Martinelli, Jr., No. 3:99 CV 1272 (D. Conn. 2000)
(defendants sent unsolicited emails falsely offering
a $13.50 per hour position processing applications
for credit, loans, or employment); FTC v. Equinox,
Int’l, No. CV–S–99–0969–JAR–RLH (D. Nev. 1999)
(defendants allegedly ran classified ads in the
‘‘Help Wanted’’ sections of newspapers, impliedly
offering a salaried position).
229 See 16 CFR at 436.1(a)(13) (requiring a
description of any limited geographic area or
territorial protections); UFOC Guidelines, Item 12
(disclosure of the nature and scope of any exclusive
territory). In some instances, a business opportunity
seller may offer a prospect an exclusive territory, in
which no other person has the right to compete
within the territory. In other instances, a seller may
offer a more limited protection. For example, the
seller may prohibit other purchasers from operating
in the territory, but reserve to itself the ability to
conduct telemarking or Internet sales in the
territory. Regardless of the scope of the territorial
protection, section 437.5(n) prohibits business
opportunity sellers from misrepresenting the nature
of the territory.
230 E.g., FTC v. Advanced Pub. Commc’ns Corp.,
No. 00–00515–CIV–Ungaro–Benages (S.D. Fla.
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above, the Staff Program Review
revealed that false promises about
territories are a common deceptive
practice reported by business
opportunity purchasers.231
o. Proposed Section 437.5(o):
Assignment of Territories
Proposed section 437.5(o) would
prohibit a seller from assigning a single
‘‘exclusive’’ territory to more than one
purchaser. This prohibition
complements section 437.5(n), which
prohibits sellers from misrepresenting
territories. It is intended to address
sellers’ post-sale conduct, prohibiting
the seller from failing to honor its
promises regarding exclusive or
protected territories. Consumer
complaints indicate, and the
Commission’s law enforcement
experience confirms, that fraudulent
business opportunity sellers often sell
the same purportedly exclusive territory
to several unsuspecting purchasers.232
In these circumstances, purchasers who
have been lured to invest in an
opportunity on the basis of promises of
an exclusive territorial lock on their
market find that their chances of success
are materially reduced by competition
from the other purchasers.
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p. Proposed Section 437.5(p): ThirdParty Endorsements
To prevent endorsement fraud,
Proposed section 437.5(p) would
prohibit business opportunity sellers
from misrepresenting, directly or
through a third party, that ‘‘any person,
trademark or service mark holder, or
governmental entity, directly or
indirectly benefits from, sponsors,
participates in, endorses, approves,
authorizes, or is otherwise associated
with the sale of the business
opportunity or the goods or services
sold through the business
opportunity.’’ 233 Our law enforcement
experience reveals that business
opportunity frauds often lure consumers
by misrepresenting that their
2000); FTC v. Summit Photographix, No. 398–CV–
0449–T (N.D. Tex. 1998); FTC v. Telecard
Dispensing Corp., No. 98–7058 (S.D. Fla. 1998); FTC
v. Vendors Fin. Servs., Inc., No. 98–1832 (D. Colo.
1998); U.S. v. QX Int’l, Inc., No. 398–CV–0453–D
(N.D. Tex. 1998); FTC v. Am. Legal Distribs., No.
1:88–CV–519–MHS (N.D. Ga. 1988). See also
Franchise Rule SBP, 43 FR at 59662 (recognizing
that sales restrictions and limited territories impact
upon a purchaser’s ability to conduct business and
are, therefore, material).
231 See Staff Program Review, supra note 39,
Table I.2; Appendix 5.
232 E.g., FTC v. Am. Safe Mktg., No. 1:89–CV–
462–RLV (N.D. Ga. 1989).
233 Cf. TSR, 16 CFR at 310.3(a)(vii) (prohibiting
misrepresentations concerning ‘‘affiliation with, or
endorsement or sponsorship by, any person or
government entity’’).
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opportunities have been approved or
endorsed by a government agency or
well-known third party.234 In other
instances, business opportunity sellers
falsely claim that their opportunities are
sponsored by or associated with a
charity, or that a charity will benefit
from a percentage of sales.235 Such
claims are material to a purchaser
because an alleged endorsement or
shared-profit arrangement may create
the impression that the opportunity is
legitimate or that the affiliation will
enhance sales and profits.
q. Proposed Section 437.5(q): Shills
Proposed section 437.5(q) would
address one of the most pernicious
practices common in fraudulent
business opportunity sales—the use of
shill references to lure unsuspecting
consumers to invest.236 The
Commission has brought many actions
against business opportunity sellers
who provided prospects with the names
of individuals they falsely claimed were
independent prior purchasers or
independent third parties, but who in
fact were paid by the seller to give
favorable false reports confirming the
seller’s claims, especially their earnings
claims.237 The use of paid shills to give
false reports induces prospective
purchasers into believing that the
opportunity is a safe and lucrative
investment.
To address this deceptive practice,
Proposed section 437.5(q) contains two
related prohibitions. First, it would
234 E.g., FTC v. Streamline Int’l, No. 01–6885–
CIV–Ferguson (S.D. Fla. 2001) (misrepresented FDA
approval); FTC v. Bus. Opportunity Ctr., Inc., No.
95 8429–CIV–Zloch (S.D. Fla. 1995)
(misrepresented FDA approval); FTC v. Star Publ’g
Group, Inc., No. 00–023 (D. Wyo. 2000)
(misrepresented HUD approval). See also FTC v.
Hawthorne Commc’ns, No. 93–7002 AAH (JGX)
(C.D. Cal. 1993) (order restricting use of
testimonials and endorsements in the sale of
business opportunities); James, 21Nov97 Tr at 343
(work-at-home promoter falsely represented that
JCPenney was a buyer of its products).
235 E.g., FTC v. Global Assistance Network for
Charities, No. 96–2494 PHX RCB (D. Ariz. 1996).
See also NCL, ANPR 35, at 2.
236 Staff Program Review, supra note 39, Table I.2
(after earnings claims, false testimonials and shill
references are the most common Section 5
allegations in Commission business opportunities
cases). See also NCL, ANPR 35, at 2; Cecal,
21Aug97 Tr, at 67–68 (observing the common use
of shills to sell business opportunities in Illinois).
237 E.g., FTC v. Am. Entm’t Distribs., Inc., No. 04–
22431–CIV–Martinez (S.D. Fla. 2004); U.S. v.
Vaughn, No. 01–20077–01–KHV (D. Kan. 2001);
FTC v. Hart Mktg. Enter. Ltd., Inc., No. 98–222–
CIV–T–23 E (M.D. Fla. 1998); FTC v. Inetintl.com,
No. 98–2140 (C.D. Cal. 1998); FTC v. Infinity
Multimedia, Inc., No. 96–6671–CIV–Gonzalez (S.D.
Fla. 1996); FTC v. Allstate Bus. Consultants Group,
Inc., No. 95–6634–CIV–Ryskamp (S.D. Fla. 1995).
See also Cantone, 20Nov97 Tr at 245 (‘‘Shills may
be one of the most common problems in the
business opportunity industry.’’); James, id. at 246
(‘‘It is a huge, huge problem.’’).
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19077
prohibit any seller from
misrepresenting, directly or through a
third party, that any person ‘‘has
purchased a business opportunity from
the seller.’’ This would prevent a seller,
for example, from claiming that a
company employee, locator, or other
third party is a prior purchaser of the
opportunity, when that is not the case.
Second, the provision would prohibit a
seller from misrepresenting that any
person—such as a locator, broker, or
organization that purports to be an
independent trade association—‘‘can
provide an independent or reliable
report about the business opportunity or
the experiences of any current or former
purchaser.’’ Providing a prospect with a
list of brokers who are paid to give
favorable reports, for example, would
violate this provision because any
statement a person on such a list makes
would fail the ‘‘independence and
reliability’’ test.238
r. Proposed Section 437.5(r): Paid
Consideration or Prior Relationship
Proposed section 437.5(r) would
complement the prohibition in section
437.5(q) against fictitious references by
requiring sellers to disclose any
compensation paid to an endorser 239
and the existence of any personal or
business relationship between the seller
and an endorser. The Commission has
long held that the failure to disclose
compensation paid to an endorser is a
deceptive practice in violation of
section 5.240 Obviously, an individual
238 E.g., FTC v. Affiliated Vendors Ass’n, Inc., No.
02–CV–0679–D (N.D. Tex. 2002); FTC v. Raymond
Urso, No. 97–2680–CIV–Ungaro–Benages (S.D. Fla.
1997). See Cantone, 20Nov97 Tr at 251–52 (voicing
concern about reports from groups that purport to
be independent consumer associations. ‘‘I know
from our standpoint in Maryland, we have a lot of
complaints from buyers who * * * got a report
from who they thought was an independent
company like a Better Business Bureau for business
opportunities.’’); McKee, id. at 252 (observing that
the Internet permits anyone to set up a website that
purports to belong to an independent organization
providing reports similar to those of the Better
Business Bureau).
239 E.g., FTC v. Tashman, 318 F.3d 1275 (11th Cir.
2003); FTC v. Wolf, No. 94–8119 CIV–Ferguson (S.
D. Fla. 1994); FTC v. Jordan Ashley, No. 93–2257–
CIV–Nesbitt (S.D. Fla. 1993); FTC v. Nat’l Bus.
Consultants, 781 F. Supp. 1136 (E.D. La. 1991).
240 See Guides Concerning Use of Endorsements
and Testimonials in Advertising, 16 CFR at 255.5
(‘‘When there exists a connection between the
endorser and the seller of the advertised product
which might materially affect the weight or
credibility of the endorsement (i.e, the connection
is not reasonably expected by the audience) such
connection must be fully disclosed. * * * [W]hen
the endorser is neither represented in the
advertisement as an expert nor is known to a
significant portion of the viewing public, the
advertiser should clearly and conspicuously
disclose either the payment or promise of
compensation prior to and in exchange for the
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paid for his or her assessment of an
opportunity is likely to be biased, and
any story of success or high earnings
from a person paid to tell it is suspect.
The proposed Rule would clarify that
the term ‘‘consideration’’ is to be
interpreted broadly. Specifically,
proposed section 437.5(r)(1) would state
that consideration includes not only
direct cash payments, but indirect
financial benefits, such as forgiveness of
debt, as well as other tangible benefits
such as equipment, services, and
discounts.
Similarly, proposed section
437.5(r)(2) would also prohibit a seller
from failing to disclose any personal or
business relationship with any endorser.
For example, an endorser may have a
personal relationship with the seller
(e.g., family member), or an ongoing
business relationship with the seller
(e.g., as a broker, supplier, or locator)
other than a relationship created by the
prior purchase of the business
opportunity being offered for sale.241 In
each instance, the prior business or
personal relationship is material to a
prospective purchaser because it calls
into question the endorser’s
independence from the seller.
Proposed section 437.6(a) .......................................................................
Proposed section 437.6(b) .......................................................................
Propsed section 437.6(c) .........................................................................
Proposed section 437.6(d) .......................................................................
Proposed section 437.6(e) .......................................................................
The Commission believes that these
limited recordkeeping requirements
strike the right balance, requiring no
more than necessary for effective law
enforcement, while reducing
compliance costs.
cchase on PROD1PC60 with PROPOSALS2
7. Proposed Section 437.7: Franchise
Exemption
Proposed section 437.7 is designed to
eliminate potential overlap between the
Business Opportunity Rule’s coverage
and that of the Franchise Rule, so that
no business would face duplicative
compliance burdens.242 Specifically,
section 437.7 would exempt from the
proposed Rule’s coverage those business
opportunities that: (1) Satisfy the
definitional elements of the term
‘‘franchise’’ under the Franchise Rule;
(2) entail a written contract between the
seller and the business opportunity
buyer; and (3) require the buyer to make
a payment that meets the Franchise
Rule’s minimum payment requirement.
These criteria are designed to
accomplish two ends: to ensure that
certain categories of businesses ‘‘carved
out’’ from the Franchise Rule’s coverage
are not inappropriately subjected to
endorsement or the fact that the endorser knew or
had reasons to know or to believe that if the
endorsement favors the advertised product some
benefit, such as an appearance on TV, would be
extended to the endorser.’’). See also UFOC
Guidelines, Item 18 (disclosure of any
compensation or other benefit given or promised to
a public figure).
241 See, e.g., FTC v. Inspired Ventures, Inc., No.
02–21760–CIV–Jordan (S.D. Fla. 2002); FTC v.
Universal Greeting Cards Corp., No. 02–21753–CIV–
Jordan (S.D. Fla. 2002); FTC v. Inetintl.com, Inc.,
No. 98–2140 (C.D. Cal. 1998).
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6. Proposed Section 437.6: Record
Retention
Proposed section 437.6 would
establish minimal record retention
requirements necessary to document
compliance and permit effective Rule
enforcement. This section applies to
both the business opportunity seller and
its principals to ensure that records
required by the Rule are not destroyed
if the seller goes out of business or
otherwise ceases operations. As detailed
below, sellers and their principals must
keep, and make available to the
Commission, the following five types of
records for a period of three years:
Each materially different version of all documents required by the Rule;
Each purchaser’s disclosure receipt;
Each executed written contract with a purchaser;
Each oral or written cancellation or refund request received from a purchaser; and
All substantiation upon which the seller relies from the time an earnings claim is made.
coverage by the proposed Business
Opportunity Rule; and, simultaneously,
to obviate any loophole that could be
exploited by certain other types of
business opportunities that are exempt
from the Franchise Rule but that should
be regulated by the proposed Business
Opportunity Rule.
Thus, for example, businesses exempt
from Franchise Rule coverage pursuant
to the exemption for fractional
franchises 243 and the exemption for
‘‘leased department’’ arrangements 244
would not be subjected to coverage by
the proposed Business Opportunity
Rule because such businesses would
meet the criteria of proposed section
437.7. This is an appropriate result
because the same rationale underlying
exemption of these types of businesses
from the Franchise Rule would also
dictate that they not be covered by the
proposed Business Opportunity Rule—
i.e., in the case of a fractional franchise,
the franchisor is not likely to deceive
the prospective franchisee or to subject
the prospective franchisee to significant
investment risk. Therefore, imposing the
requirements of either the Franchise
Rule or the proposed Business
Opportunity Rule would not be
justified.
On the other hand, certain businesses
carved out of Franchise Rule coverage
should not escape regulation by the
proposed Business Opportunity Rule—
specifically, those exempt from the
Franchise Rule’s coverage due to the
minimum payment exemption 245 or the
oral agreement exemption.246 While
these two exemptions are warranted in
the franchise context to ensure that the
significant disclosure costs imposed by
the Franchise Rule are cost-justified,
they do not apply to the proposed
Business Opportunity Rule, with its
comparatively much lighter disclosure
burden.
In response to the ANPR, DSA and its
members argued for additional
exemptions that would keep multilevel
programs, in particular, from falling
within the proposed Rule’s purview.247
DSA asserted that pre-sale disclosures
are unnecessary in the context of direct
selling where the risk of financial loss
is low.248 To that end, DSA and its
members recommended that the
Commission preserve the inventory
242 See, e.g., Illinois Act, 815 ILCS § 601/5–10.(f)
(exempting opportunities falling under the
Franchise Disclosure Act of 1987); CA SAMP, Cal.
Civ. Code at § 1812.201(b)(2) (exempting
opportunities falling under the Franchise
Investment Law).
243 16 CFR at 436.2(a)(3)(i).
244 16 CFR at 436.2(a)(3)(ii).
245 16 CFR at 436.2(a)(3)(iii).
246 16 CFR at 436.2(a)(3)(iv).
247 The comments submitted by DSA and its
members urging various exemptions from the
proposed Rule apparently contemplated extensive
disclosures, something akin to the current
Franchise Rule. For example, during the Rule
Review and ANPR proceedings, comments
suggested a wide array of disclosures for business
opportunities. E.g., Christopher, ANPR 115, at 2
(adding officer histories, financial statements);
NASAA, ANPR 120, at 3–4 (adding business
experience of promoters and bankruptcy
information); Simon, Sept95 Tr at 281–82 (adding
audited financials, guarantee of sites); Wieczorek,
Sept95 Tr at 284 (adding background on the seller,
bankruptcy, fees and initial investment, financials).
In light of the streamlined proposed Rule, such
exemptions are unnecessary.
248 DSA, ANPR 34, at 6.
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exemptions from the minimum payment
requirement.249 In addition, they
contended that a Business Opportunity
Rule should not cover opportunities
with a repurchase or buy-back plan.250
They also suggested that the minimum
payment threshold should be raised
from the current $500 to at least
$1,000,251 in order not to impose
significant costs on small direct sellers.
In short, DSA and its members asserted
that any regulation of the multilevel
marketing industry is likely to impose
significant costs on small proprietors.
Rather, in DSA’s view, the problem in
the industry is not from multilevel
marketers, but from fraudulent pyramid
schemes, which the Commission can
address through current law.252
We note, however, that DSA’s
position on raising the minimum
payment threshold was opposed by
many other commenters. Several
commenters noted that the purpose of
the Rule is to prevent fraud, regardless
of the amount at issue. Others asserted
that a monetary threshold simply
provides scam operators a means to
circumvent the Rule, noting that
business opportunities frequently
charge $495 to skirt the current
Franchise Rule’s disclosure
requirements. For example, NCL stated
that the:
$500 minimum investment * * * leaves
many consumers without the disclosures and
other protections that they need. Nearly onethird of the consumers who reported to the
NFIC last year that they had lost money to
fraudulent or deceptive business
opportunities paid less than $500. . . .
Whatever minimum amount might be set,
fraudulent operators will price their services
below it, and consumers will be victimized.
cchase on PROD1PC60 with PROPOSALS2
NCL, ANPR 35, at 11.253
249 E.g., Longaberger, ANPR 31, at 1; DSA, ANPR
34, at 4; Amway, ANPR 89, at 2; Mary Kay, ANPR
110, at 2.
250 DSA, ANPR 34, at 5. DSA explained that its
code requires all members to repurchase 90% of all
inventory on hand from a terminating direct seller
if that inventory was purchased within one year
prior to termination. Id. See also Amway, ANPR 89
at 2 (buyback of unused, marketable inventory
within 12 months). DSA and its supporters also
contended that the Commission should retain the
current ’sales kit exemption.’’ In the Interpretive
Guides, the Commission said that the sale of sales
kits or the distribution of promotional materials
alone would not constitute ’significant assistance’’
for coverage as a franchise. Interpretive Guides, 44
FR at 49967.
251 E.g., DSA, ANPR 34, at 3–4; Pampered Chef,
ANPR 86, at 2; Amway, ANPR 89, at 2; Mary Kay,
ANPR 110.
252 DSA, RR 21, at 5; Elman, Sept95 Tr at 42.
Similarly, DSA asserted that false earnings claims
can be addressed through section 5 of the FTC Act.
Elman, Sept95 Tr at 265. See also Catalano,
20Nov97 Tr at 20 (noting that 25–26 states already
have business opportunity laws on the books).
253 See also SBA Advocacy, ANPR 36, at 6
(‘‘threshold should be lowered to $100 in order to
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The Commission agrees with the
commenters that the scope of the Rule
should be broadened to reach all
business opportunities that our antifraud law enforcement history and
consumer complaints show are a
widespread and persistent problem.
This expansion of Rule coverage,
however, would be balanced by
drastically reduced compliance costs, as
discussed above.
8. Proposed Section 437.8: Other Orders
and Preemption
Proposed section 437.8 would address
the effect the proposed Rule may have
on outstanding Commission orders. It
also discusses preemption of state
business opportunity laws.
a. Proposed Section 437.8(a): Effect on
Prior Commission Orders
The Commission recognizes that the
proposed Rule significantly changes the
disclosure obligations for those sellers
who are now under order in prior
Commission Franchise Rule and section
5 actions. For example, the proposed
Business Opportunity Rule
contemplates greatly streamlined
disclosures, as compared to the
Franchise Rule’s extensive disclosures.
At the same time, the proposed Rule
would require new disclosures not
present in the Franchise Rule, such as
the disclosure of the seller’s
cancellation or refund history. To
enable business opportunity sellers to
take advantage of the Business
Opportunity Rule’s reduced disclosure
obligations, as well as to reduce any
potential conflicts between existing
orders and the proposed Business
Opportunity Rule, proposed section
437.8(a) would permit persons under
order to petition the Commission for
relief consistent with the provisions of
the new Rule. Specifically, ‘‘business
opportunities covered by FTC or court
order to follow the Franchise Rule, 16
CFR part 436, may petition the
Commission to amend the order so that
the business opportunity may follow the
provisions of the Business Opportunity
Rule.’’ Such determinations, however,
will be made on a case-by-case basis.
curtail the number of unsavory companies that are
beyond the reach of the FTC because they sell their
scandalous ‘business opportunities’ for $495.’’);
James, ANPR 76 (lower the threshold to $300); M.
Garceau, 20Nov97 Tr at 53 (‘‘it should be one
dollar’’); Finnigan, 21Aug97 Tr at 188–99 (‘‘They’ll
go right to $999 and that’s the experience of every
state.’’); D’Imperio, Sept95 Tr at 130 (‘‘I don’t care
if it’s $10, fraud is fraud.’’); Purvin, id. at 280
(‘‘companies use that threshold to avoid regulation
and consequently have their entry fee be under
$500, which seems to me forces the amount of
money that a prospective purchaser can lose within
a very acceptable norm’’).
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b. Proposed Section 437.8(b):
Preemption
Proposed section 437.8(b) would
adopt the preemption policy currently
found at note 2 of the Franchise Rule.254
It would provide that the Commission
does not intend to preempt state or local
business opportunity laws, except to the
extent of any conflict with the Rule.
Further, a law does not conflict if it
affords prospective purchasers equal or
greater protection, such as a
requirement for registration of
disclosure documents or more extensive
disclosures.
9. Proposed Section 437.9: Severability
Finally, proposed section 437.9 would
adopt the severability provision
currently found in the Franchise Rule at
16 CFR at 436.3. This provision would
make clear that, if any part of the Rule
is held invalid by a court, the remainder
will still be in effect.255
Section F—Rulemaking Procedures
Pursuant to 16 CFR 1.20, the
Commission will use the following
rulemaking procedures. These
procedures are a modified version of the
rulemaking procedures specified in
section 1.13 of the Commission’s Rules
of Practice.
First, the Commission is publishing
this Notice of Proposed Rulemaking.
The comment period will be open until
June 16, 2006, followed by a rebuttal
period until July 7, 2006. Interested
parties are invited to submit written
comments. Written comments must be
received on or before June 16, 2006.
Rebuttal comments must be received on
or before July 7, 2006. All comments
should be filed as prescribed in the
ADDRESSES section above.
Second, pursuant to Section 18(c) of
the Federal Trade Commission Act, 15
U.S.C. 57a(c), the Commission will hold
hearings with cross-examination and
rebuttal submissions only if an
interested party requests a hearing by
the close of the comment period. Parties
interested in a hearing must submit
within the comment period the
following: (1) A comment in response to
this notice; (2) a statement how they
would participate in a hearing; and (3)
a summary of their expected testimony.
Parties wishing to cross-examine
witnesses must also file a request by the
254 This approach is consistent with other
Commission trade regulation rules. See, e.g.,
Appliance Labeling Rule, 16 CFR at 305.17;
Cooling-Off Rule, 16 CFR at 429.2; Mail Order Rule,
16 CFR at 435.3(b)(2).
255 This provision is comparable to the
severability provisions in other Commission trade
regulation rules. E.g., 900–Number Rule, 16 CFR at
308.8; TSR, 16 CFR at 310.9.
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close of the 20-day rebuttal period,
designating specific facts in dispute and
a summary of their expected testimony.
If requested to do so, the Commission
will hold one or more informal public
workshop conferences in lieu of
hearings. After the close of the comment
period, the Commission will publish a
notice in the Federal Register stating
whether hearings (or a public workshop
conference in lieu of hearings) will be
held and, if so, the time and place of the
hearings and instructions for those
wishing to present testimony or engage
in cross-examination of witnesses.
Finally, after the conclusion of the
rebuttal period, and any hearings or
additional public workshop
conferences, Commission staff will issue
a Report on the Business Opportunity
Rule (‘‘Staff Report’’). The Commission
will announce in the Federal Register
the availability of the Staff Report and
will accept comment on the Staff Report
for a period of 75 days.
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Section G—Communications to
Commissioners and Commissioner
Advisors by Outside Parties
Pursuant to Commission Rule
1.18(c)(1), the Commission has
determined that communications with
respect to the merits of this proceeding
from any outside party to any
Commissioner or Commissioner advisor
shall be subject to the following
treatment. Written communications and
summaries or transcripts of oral
communications shall be placed on the
rulemaking record if the communication
is received before the end of the
comment period. They shall be placed
on the public record if the
communication is received later. Unless
the outside party making an oral
communication is a member of
Congress, such communications are
permitted only if advance notice is
published in the Weekly Calendar and
Notice of ‘‘Sunshine’’ Meetings.256
Section H—Paperwork Reduction Act
The Commission has submitted this
proposed Rule and a Supporting
Statement for Information Collection
Provisions to the Office of Management
and Budget (‘‘OMB’’) for review under
the Paperwork Reduction Act (‘‘PRA’’),
44 U.S.C. 3501–3517. In this notice, the
Commission proposes to promulgate a
trade regulation rule governing business
opportunity sales. The proposed Rule
would cover those business
opportunities currently covered by the
Franchise Rule, as well as those not
covered by the Franchise Rule,
256 See 15 U.S.C. 57a(i)(2)(A); 45 FR 50814 (1980);
45 FR 78626 (1980).
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including work-at-home and multilevel
marketing programs. The proposed Rule
would require business opportunity
sellers to disclose information and to
maintain certain records relating to
business opportunity sales transactions
and refund requests.
The current public disclosure and
recordkeeping burden associated with
the Franchise Rule is 37,000 hours,
approved under OMB Control No. 3084–
0107. In the FTC’s most recent
submission for extension of the
clearance for the Franchise Rule, the
Commission staff estimated that there
were 5,000 franchisors (2,500 business
and product format franchises and 2,500
business opportunity sellers).257 As
discussed below, the proposed Rule
would reduce the burden on business
opportunity sellers by streamlining
disclosure requirements to minimize
compliance costs.258
The proposed Rule is designed to
streamline and reduce substantially the
quantity of information required to be
disclosed by business opportunity
sellers. The proposals would impact
sellers differently, depending upon
whether they are currently covered by
the Franchise Rule. The Commission
staff estimates that there are
approximately 3,200 business
opportunity sellers, comprised of some
2,500 vending machine, rack display,
and related opportunity sellers, 550
work-at-home opportunity sellers, and
150 multilevel marketing companies.
For the 2,500 vending machine, rack
display, and related opportunity sellers
presently covered by the Franchise
Rule, the proposed Rule would reduce
the number of disclosures from 20
categories of information to five
mandatory disclosures pertaining to
earnings claims, lawsuits, refund policy,
cancellation and refund requests, and
references. For the 700 business
opportunity sellers presently exempted
from the Franchise Rule, the
disclosures, as noted below, are
streamlined to minimize compliance
costs.
1. Reduced Mandatory Disclosures
The proposed Business Opportunity
Rule contains five mandatory
disclosures pertaining to earnings
claims, lawsuits, refund policy,
cancellation and refund requests, and
references. With respect to earnings
claims, business opportunity sellers
257 70
FR 51819 (Aug. 31, 2005).
the Commission ultimately issues a final
rule for business opportunity sellers, the
Commission staff will request that OMB adjust the
clearance for the Franchise Rule because the
Franchise Rule will no longer apply to business
opportunity sellers.
258 If
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must disclose whether or not they make
earnings claims. However, the decision
to make an earnings claim is optional.
While the disclosures of references and
earnings claims retain, for the most part,
the current Franchise Rule
requirements, the required disclosures
for lawsuits and refund requests are
reduced from the Franchise Rule.
a. Lawsuits
As noted above, the current Franchise
Rule requires an extensive list of suits
that must be disclosed including those
involving allegations of fraud, unfair or
deceptive business practices,
embezzlement, fraudulent conversion,
misappropriation of property, and
restraint of trade. Franchisors also must
disclose suits filed against them
involving the franchise relationship. 16
CFR at 436.1(a)(4). In contrast, the
proposed Rule’s lawsuit disclosure
requirements are limited to suits for
misrepresentation, fraud, or unfair or
deceptive business practices only.
b. Cancellation and Refund Requests
The current Franchise Rule requires
detailed statistical information
reflecting changes in the number of
franchises during the previous year,
specifically the number of:
(1) Franchises sold; (2) franchises
voluntarily terminated or not renewed;
(3) franchises otherwise reacquired by
the franchisor; (4) franchises for which
the franchisor refused renewal; (5)
franchises cancelled or terminated; as
well as the reasons for any
reacquisitions, refusals to renew, or
terminations. 16 CFR at 436.1(a)(16). In
contrast, the proposed Rule requires
only the disclosure of the number of
sales in the last two years and the
number of cancellation and refund
requests received by the seller during
the same period.
2. Incorporation of Existing Materials
The proposed Rule also reduces
collection and dissemination costs by
permitting sellers to reference in their
disclosure documents materials already
in their possession. For example, a
seller need not repeat its refund policy
in the text of the disclosure document,
but may incorporate its contract or
brochures, or other materials that
already provide the necessary details.
3. Use of Electronic Dissemination of
Information
The proposed Rule redefines the term
‘‘written’’ to include electronic media.
Accordingly, all business opportunities
covered by the proposed Rule are
permitted to use the Internet and other
electronic media to furnish disclosure
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documents. Allowing this distribution
method could greatly reduce sellers’
compliance costs over the long run,
especially costs associated with printing
and distributing disclosure documents.
As a result of this proposal, the
Commission expects sellers’ compliance
costs will decrease substantially over
time.
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4. Use of Computerized Data Collection
Technology
Finally, because of advances in
computerized data collection
technology, the Commission staff
anticipates that the costs of collecting
information and recordkeeping
requirements imposed by the Rule will
be minimal. For example, a seller can
easily maintain a spreadsheet of its
purchasers, which can be sorted by
location. This would enable a seller to
comply easily with the proposed
reference list requirement (at least 10
prior purchasers in the last three years
who are located nearest the prospective
purchaser, or, if there are not 10, then
all prior purchasers). In the alternative,
the proposed Rule permits a seller to
maintain a national list of purchasers.
Such a list could be posted on the
seller’s Web site, for example.
As a result of these proposals, the
Commission staff estimates that
compliance with the proposed Rule by
business opportunity sellers, on average,
will require one to three hours to
prepare an initial disclosure document,
and one to two hours per year to
maintain the necessary records. Staff
assumes that in many instances an
attorney likely would prepare or update
the disclosure document. Accordingly,
staff estimates the total number of hours
initially to comply with the proposed
Rule to be approximately 16,000 (3,200
sellers × 5 hours), at a total initial labor
cost of $4,000,000 (16,000 hours ×
$250). The Commission staff expects
that the annual disclosure burden will
diminish after the first year to one to
two hours to prepare disclosures and
one to two hours to retain records,
resulting in approximately 12,800 hours
(3,200 sellers × 4 hours) or fewer, for a
total average cost of $3,200,000 (12,800
hours × $250), or less.
The Commission invites comments
that will enable it to:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the Commission, including
whether the information will have a
practical utility;
2. Evaluate the accuracy of the
Commission’s estimate of the burden of
the collection of information, including
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the validity of the methodology and
assumptions used;
3. Enhance the quality, usefulness,
and clarity of the information to be
collected; and
4. Minimize the burden of collection
of information on those who are to
respond, including through the use of
appropriate automated electronic,
mechanical, or other technological
collection techniques, or other forms of
information technology, for example,
permitting electronic submission of
responses.
Comments on any proposed filing,
recordkeeping, or disclosure
requirements that are subject to
paperwork burden review under the
Paperwork Reduction Act should
additionally be submitted to: Office of
Information and Regulatory Affairs,
Office of Management and Budget,
Attention: Desk Officer for the Federal
Trade Commission. Comments should
be submitted via facsimile to (202) 395–
6974 because U.S. Postal Mail is subject
to lengthy delays due to heightened
security precautions.
OMB will act on this request for
review of the collection of information
contained in these proposed regulations
between 30 and 60 days after
publication of this document in the
Federal Register. Therefore, a comment
to OMB is best assured of having its full
effect if OMB receives the comment
within 30 days of publication. This does
not affect the deadline for the public to
comment to the FTC on the proposed
regulation.
Section I—Regulatory Analysis
Section 22 of the FTC Act, 15 U.S.C.
57b, requires the Commission to issue a
preliminary regulatory analysis when
publishing a Notice of Proposed
Rulemaking, but requires the
Commission to prepare such an analysis
for a rule amendment proceeding only
if it: (1) Estimates that the amendment
will have an annual effect on the
national economy of $100,000,000 or
more; (2) estimates that the amendment
will cause a substantial change in the
cost or price of certain categories of
goods or services; or (3) otherwise
determines that the amendment will
have a significant effect upon covered
entities or upon consumers. To the
extent that this Document constitutes a
Notice of Proposed Rulemaking, the
Commission has set forth in Section J
below, in connection with its Initial
Regulatory Flexibility Analysis
(‘‘IRFA’’) under the Regulatory
Flexibility Act, and has discussed
elsewhere in this Document: (1) The
need for and objectives of the proposed
Rule (see IRFA ¶ 2); (2) a description of
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reasonable alternatives that would
accomplish the Rule’s stated objectives
consistent with applicable law (see
IRFA ¶ 6); and a preliminary analysis of
the benefits and adverse effects of those
alternatives (see id.). Alternatively, to
the extent that this proceeding proposes
to amend the existing Franchise Rule,
the Commission has preliminarily
determined that the proposed
amendments to the Franchise Rule will
not have such an effect on the national
economy, on the cost or prices of goods
or services sold through business
opportunities, or on covered businesses
or consumers. As noted in the
Paperwork Reduction Act discussion
above, the Commission staff estimates
each business affected by the Rule will
likely incur only minimal compliance
costs. Specifically, approximately 3,200
businesses will spend not more than
$750 (3 hours × $250 each) to create an
initial disclosure document and not
more than $500 (2 hours × $250 each)
to update the four required disclosures
on an annual basis. To ensure that the
Commission has considered all relevant
facts, however, it requests additional
comment on these issues.
Section J—Regulatory Flexibility Act
The Regulatory Flexibility Act
(‘‘RFA’’), 5 U.S.C. 601–612, requires an
agency to provide an IRFA with a
proposed rule and a Final Regulatory
Flexibility Analysis (‘‘FRFA’’) with the
final rule, if any, unless the agency
certifies that the rule will not have a
significant economic impact on a
substantial number of small entities. See
5 U.S.C. 603–605. The FTC does not
expect that the proposed Business
Opportunity Rule will have a significant
economic impact on a substantial
number of small entities. The
abbreviated disclosure and
recordkeeping requirements of the
proposed Business Opportunity Rule are
the minimum necessary to give
consumers the information they need to
protect themselves and permit effective
enforcement of the rule. As such, the
economic impact of the proposed Rule
will be minimal. In any event, the
burdens imposed on small businesses
are likely to be relatively small, and in
the Commission’s enforcement
experience, insignificant in comparison
to their gross sales and profits.
This document serves as notice to the
Small Business Administration of the
agency’s certification of no effect.
Nonetheless, the Commission has
determined that it is appropriate to
publish an IRFA in order to inquire into
the impact of the proposed Rule on
small entities. Therefore, the
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Commission has prepared the following
analysis.
1. Description of the Reasons That
Action by the Agency Is Being
Considered
The Commission’s law enforcement
experience provides ample evidence
that fraud is pervasive in the sale of
many business opportunities marketed
to consumers. The pre-sale disclosures
provided by the proposed Business
Opportunity Rule will give consumers
the minimal information they need to
protect themselves from fraudulent sales
claims, while minimizing the
compliance costs and burdens on
sellers.
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2. Succinct Statement of the Objectives
of, and Legal Basis for, the Proposed
Rule
The objective of the proposed Rule is
to provide consumers considering the
purchase of a business opportunity with
material information they need to
investigate the offering thoroughly so
they can protect themselves from
fraudulent claims. The legal basis for
the proposed Rule is Section 18 of the
FTC Act, 15 U.S.C. 57a, which
authorizes the Commission to
promulgate, modify, and repeal trade
regulation rules that define with
specificity acts or practices in or
affecting commerce that are unfair or
deceptive within the meaning of section
(5)(a)(1) of the FTC Act, 15 U.S.C.
45(a)(1).
3. Description of and, Where Feasible,
Estimate of the Number of Small
Entities to Which the Proposed Rule
Will Apply
The proposed Rule primarily applies
to ‘‘sellers’’ of business opportunities,
including vending, rack display,
medical billing and work-at-home (e.g.,
craft assembly, envelope stuffing)
opportunities, as well as pyramid
schemes masquerading as multilevel
sales programs. The FTC staff believes
that many of these sellers will fall into
the category of small entities.
Determining the precise number of
small entities affected by the proposed
Rule, however, is difficult due to the
wide range of types of businesses
engaged in business opportunity sales.
The staff estimates that there are
approximately 3,200 business
opportunity sellers, including some
2,500 vending machine, rack display,
and related opportunity sellers; 550
work-at-home opportunity sellers; and
150 multilevel marketing companies.
Most established and some start-up
business opportunities would likely be
considered small businesses according
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to the applicable SBA size standards.259
The FTC staff estimates that as many as
70% of business opportunities, as
defined by the Rule, are small
businesses. The Commission invites
comments and information on this
issue.
4. Projected Reporting, Recordkeeping
and Other Compliance Requirements,
Including an Estimate of the Classes of
Small Entities That Will Be Subject to
the Requirement and the Type of
Professional Skills Necessary for
Preparation of the Report or Record
The proposed Rule imposes
disclosure and recordkeeping
requirements, within the meaning of the
Paperwork Reduction Act, on the
‘‘sellers’’ of business opportunities and
their principals. Section 437.2 of the
proposed Rule would require ‘‘sellers’’
of covered business opportunities to
provide potential purchasers with a onepage disclosure document, as specified
by section 437.3 and Appendix A, at
least seven calendar days before they
sign a contract or pay any money toward
a purchase. If a seller elects to make an
earnings claim, section 437.4 would
require that written substantiation for
the claim be provided to the purchaser
in a separate ‘‘earnings claim statement’’
document. However, the proposed Rule
would not require sellers to make an
earnings claim, and thus any
compliance costs incurred in
connection with such claims are strictly
optional.
Section 437.6 of the proposed Rule
prescribes recordkeeping requirements
necessary for effective enforcement of
the Rule. Specifically, sellers of a
covered business opportunity, and their
principals, must retain for at least three
years the following six types of
documents: (1) Records of any oral
cancellation or refund requests received
from a purchaser; (2) each materially
different version of all documents
required by the Rule; (3) each
purchaser’s disclosure receipt; (4) each
executed written contract with a
purchaser; (5) each cancellation or
259 Since October 2000, SBA size standards have
been based on the North American Industry
Classification System (‘‘NAICS’’), in place of the
Standard Industrial Classification (‘‘SIC’’) system.
In general, a company in a non-manufacturing
industry is a small business if its average annual
receipts are $6 million or less. See https://
www.sba.gov/size/indexguide.html. Thus, the size
standard for vending machine operators is $6
million in annual receipts (NAICS 454210), and the
same size standard applies to other direct selling
establishments (NAICS 454390), marketing
consulting services (NAICS 541613), other
management consulting services (NAICS 541618)
and other business support services (NAICS 561499
and 561990). See https://www.sba.gov/size/
sizetable2002.html.
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refund request received from a
purchaser; and (6) all substantiation
upon which the seller relies for each
earnings claim made. The proposed
Rule requires that these records be made
available for inspection by the
Commission, but does not otherwise
require production of the records. The
Commission is seeking clearance from
the Office of Management and Budget
(‘‘OMB’’) for these requirements and the
Commission’s Supporting Statement
submitted as part of that process will be
made available on the public record of
this rulemaking.
As discussed in section H above, FTC
staff estimates that the total number of
hours initially to comply with the
proposed Rule to be approximately
16,000 (3,200 sellers × 5 hours), with a
total initial legal and clerical cost of
$4,000,000 (16,000 hours × $250). FTC
staff expects that the annual burden will
diminish after the first year, however, to
approximately 12,800 hours (3,200
sellers × 4 hours) or fewer, for a total
average of annual legal and clerical
labor costs of $3,200,000 (12,800 hours
× $250), or less.
5. Other Duplicative, Overlapping, or
Conflicting Federal Rules
There are no other federal statutes,
rules, or policies that would conflict
with the proposed Business
Opportunity Rule. The Commission’s
Franchise Rule, 16 CFR Part 436.1, is
the only federal regulation currently
applicable to some of the business
opportunities covered by the proposed
Rule. When the proposed Business
Opportunity Rule takes effect, its
requirements for business opportunity
sellers will supercede the requirements
of the Franchise Rule, so that any
possible conflict between the two rules
will be avoided.
The Commission notes, however, that
it is aware that 22 states have statutes
specifically governing the sale of
business opportunities. The
Commission therefore seeks comment
and information about any state statutes
or rules that may conflict with the
proposed requirements, as well as any
other state, local, or industry rules or
policies that require covered entities to
implement practices that conflict or
comport with the requirements of the
proposed Rule.
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6. Description of Any Significant
Alternatives to the Proposed Rule That
Would Accomplish the Stated
Objectives of Applicable Statutes and
That Minimize Any Significant
Economic Impact of the Proposed Rule
on Small Entities, Including Alternatives
Considered, Such as: (1) Establishment
of Differing Compliance or Reporting
Requirements or Timetables That Take
Into Account the Resources Available to
Small Entities; (2) Clarification,
Consolidation, or Simplification of
Compliance and Reporting
Requirements Under the Rule for Such
Small Entities; and (3) Any Exemption
From Coverage of the Rule, or Any Part
Thereof, for Such Small Entities
The proposed Rule’s disclosure and
recordkeeping requirements are
designed to impose the minimum
burden on all affected business
opportunity sellers, regardless of size. In
formulating the proposed Rule, the
Commission has taken a number of
significant steps to minimize the
burdens the proposed Rule would
impose on large and small businesses.
These include: (1) Limiting the required
pre-sale disclosure to a one-page
document, with check boxes provided
to simplify disclosure responses; (2)
allowing the disclosure to refer to
information in other existing documents
to avoid needless duplication; (3)
permitting the disclosure document
itself to be furnished in electronic form
to minimize printing and distribution
costs; and (4) employing specific
prohibitions in place of affirmative
disclosures whenever possible.
Moreover, because many of the sellers
covered by the proposed Rule are
already required to comply with the
Commission’s Franchise Rule and the
business opportunity laws in 22 states,
FTC staff anticipates that the proposed
Rule will drastically reduce their
current compliance costs, while
imposing exceedingly modest ongoing
compliance costs on all covered sellers.
Consequently, the Commission believes
that the proposed Rule will not have a
significant economic impact upon small
businesses.
The proposed Rule would require
business opportunity sellers to provide
only five affirmative disclosures in a
one-page disclosure document. This is a
significant reduction from the 20
disclosures now required by the
Commission’s Franchise Rule, with
which many business opportunity
sellers are now obligated to comply. The
proposed Rule limits required
disclosures to information about the
sellers’ litigation history, refund policy,
refund request history, and prior
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purchaser references. Because the
proposed Rule does not require sellers
to make information about potential
earnings available to potential
purchasers, such earnings claims are
entirely optional. Thus, if sellers make
no earnings claims whatsoever, they can
avoid the proposed Rule’s requirement
that any person making an earnings
claim provide a potential purchaser
with an earnings claim representation in
writing that provides substantiation for
the claim.
Thus, the Commission does not
believe that the proposed Rule will
impose a significant economic impact
on a substantial number of small
businesses. Nonetheless, the
Commission specifically requests
comment on the question whether the
proposed Rule imposes a significant
impact upon a substantial number of
small entities, and what modifications
to the Rule the Commission could make
to minimize the burden on small
entities. Moreover, the Commission
requests comment on the general
question whether new technology or
changes in technology can be used to
reduce the burdens mandated by the
Act.
In some situations, the Commission
has considered adopting a delayed
effective date for small entities subject
to a new regulation in order to provide
them with additional time to come into
compliance. In this case, however, in
light of the proposed Rule’s flexible
standard and modest compliance costs,
the Commission believes that small
entities should feasibly be able to come
into compliance with the proposed Rule
by the proposed effective date, six
months following publication of the
final Rule. Nonetheless, the Commission
invites comment on whether small
businesses might need additional time
to come into compliance and, if so, why.
In addition, the Commission has the
authority to exempt any persons or
classes of persons from the Rule’s
application pursuant to section 18(g) of
the FTC Act. The Commission therefore
requests comment on whether there are
any persons or classes of persons
covered by the proposed Rule that it
should consider exempting from the
Rule’s application pursuant to section
18(g). However, the Commission notes
that the proposed Rule’s purpose of
protecting consumers against fraud
could be undermined by the granting of
a broad exemption to small entities.
7. Questions for Comment To Assist
Regulatory Flexibility Analysis
a. Please provide information or
comment on the number and type of
small entities affected by the proposed
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Rule. Include in your comment the
number of small entities that will be
required to comply with the Rule’s
disclosure and recordkeeping
requirements.
b. Please provide comment on any or
all of the provisions in the proposed
Rule with regard to: (a) The impact of
the provision(s) (including benefits and
costs to implement and comply with the
Rule or Rule provision), if any; and (b)
what alternatives, if any, the
Commission should consider, as well as
the costs and benefits of those
alternatives, paying specific attention to
the effect of the proposed Rule on small
entities in light of the above analysis. In
particular, please provide the above
information with regard to the
disclosure and recordkeeping provisions
of the proposed Rule set forth in
sections 437.2, 437.3, 437.4 and 437.6,
and describe any ways in which the
proposed Rule could be modified to
reduce any costs or burdens for small
entities consistent with the proposed
Rule’s purpose. Costs to implement and
comply with a Rule provision include
expenditures of time and money for:
Any employee training; attorney,
computer programmer or other
professional time; preparing relevant
materials (e.g., disclosure documents),
and recordkeeping.
c. Please describe ways in which the
Rule could be modified to reduce any
costs or burdens on small entities,
including whether and how
technological developments could
further reduce the costs of
implementing and complying with the
proposed Rule for small entities.
d. Please provide any information
quantifying the economic costs and
benefits of the proposed Rule on the
entities covered, including small
entities.
e. Please identify any relevant federal,
state, or local rules that may duplicate,
overlap or conflict with the proposed
Rule.
Section K—Request for Comments
The Commission invites members of
the public to comment on any issues or
concerns they believe are relevant or
appropriate to the Commission’s
consideration of the proposed Business
Opportunity Rule. The Commission
requests that factual data upon which
the comments are based be submitted
with the comments. In addition to the
issues raised above, the Commission
solicits public comment on the specific
questions identified below. These
questions are designed to assist the
public and should not be construed as
a limitation on the issues on which
public comment may be submitted.
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1. General Questions
Please provide comment, including
relevant data, statistics, consumer
complaint information, or any other
evidence, on each different provision of
the proposed Rule. Regarding each
provision, please include answers to the
following questions:
a. How prevalent is the practice the
provision seeks to address?
b. What is the impact (including any
benefits and costs), if any, on:
1. Prospective business opportunity
purchasers;
2. Existing business opportunity
purchasers; and
3. Business opportunity sellers
(including small business opportunity
sellers and start-up sellers)?
c. What alternative proposals should
the Commission consider? How would
these proposed alternatives affect the
costs and benefits of the proposed Rule?
2. Questions on Specific Proposals
In response to each of the following
questions, please provide: (1) Detailed
comment, including data, statistics,
consumer complaint information, and
other evidence, regarding the issues
addressed in the question; (2) comment
as to whether the proposal does or does
not provide an adequate solution to the
problems it is intended to address; and
(3) suggestions for additional changes
that might better maximize consumer
protections or minimize the burden on
business opportunity sellers.
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Definitions
1. Proposed section 437.1(d) would
limit the definition of ‘‘business
opportunity’’ to instances where a seller
solicits a purchaser to enter into a new
business (or new line or type of
business). This limitation seeks to
distinguish the sale of business
opportunity ventures from the ordinary
sale of goods and services. Is limiting
the definition of ‘‘business opportunity’’
to solicitations to enter into a new
business adequate to make this
distinction? If not, what alternative
limitation should the Commission
consider? What would be the costs and
benefits of each alternative?
2. Proposed section 437.1(d)
contemplates that a business
arrangement will constitute a ‘‘business
opportunity’’ if the seller either
promises business assistance or makes
an earnings claim. Are both alternatives
necessary? Are there business
opportunities that offer assistance
without making an earnings claim? Are
there business opportunities that make
earnings claims that do not offer
assistance? Should the definition of
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‘‘business opportunity’’ focus on the
offer of assistance alone or on the
making of earnings claims alone? What
alternatives should the Commission
consider? What would be the costs and
benefits of each alternative?
3. Proposed section 437.1(d)
contemplates that a business
arrangement will constitute a ‘‘business
opportunity’’ if the purchaser pays
consideration to the seller, directly or
indirectly through a third party. The
proposed definition, however, does not
contain a minimum payment threshold.
The Commission believes that, in light
of the limited compliance costs—far less
than under the Franchise Rule—all
business opportunity sellers (with the
exception of franchisors under the
Franchise Rule), should comply with
the Rule. Further, the record shows that
whatever threshold might be set forth in
a Business Opportunity Rule, fraudulent
business opportunity sellers will price
their opportunities at an amount just
under the threshold in order to avoid
compliance. Nevertheless, should the
Commission consider a monetary
threshold and if so, why? At what level
should the threshold be set? If so, how
can the Commission ensure that
fraudulent business opportunity sellers
will not price their opportunities just
under the threshold in order to avoid
Rule coverage? What alternatives should
the Commission consider? What would
be the costs and benefits of each
alternative?
4. Proposed section 437.1(c) would
define the term ‘‘business assistance,’’
setting forth five examples. Are each of
these examples warranted? What other
examples, if any, might better capture
the nature of business assistance offered
by business opportunity sellers? What
would be the costs and benefits of each
alternative?
5. Proposed section 437.1(c) would
include as an example of ‘‘business
assistance’’ the tracking or paying, or
purporting to track or pay, commissions
or other compensation based upon the
sale of goods or services or recruitment
of other persons to sell goods or
services. This example is intended to
capture pyramid marketing programs
that assist program participants in
tracking commissions to be paid or by
paying commissions to participants’
downstream. Does this example
adequately capture pyramid schemes? Is
it too broad, sweeping in business
arrangements other than pyramids? If
so, what alternative, if any, should the
Commission consider to capture
pyramid programs? What would be the
costs and benefits of each alternative?
6. Proposed section 437.1(k) would
make clear that the Rule applies to
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persons already in business who are
seeking to enter into a new line of
business. Do persons already in
business need the protection of the
proposed Rule? Does this provision
impose unwarranted costs? Should the
Commission consider alternatives
regarding persons already in business
who are either looking to purchase a
new business opportunity or to expand
their line of business? If so, what would
be the costs and benefits of each
alternative?
Timing Provision
7. Proposed section 437.2
contemplates that a seller must furnish
a prospective purchaser with a
disclosure document at least seven
calendar days before the earlier of the
time that the prospective purchaser: (1)
Signs any contract in connection with
the business opportunity sale; or (2)
makes a payment or provides other
consideration to the seller, directly or
indirectly through a third party, for the
purchase or lease of goods or services.
Is a seven calendar-day period
warranted to enable prospective
purchasers to investigate and make an
informed investment decision? Is a
seven calendar-day period necessary to
enable prospective purchasers to review
any earnings claims? Would a seven
calendar-day review period impose
unnecessary delay or excessive costs
when the prospective purchaser is
already in business? Should the review
period be shortened to five or three
days? What would be the costs and
benefits of each alternative time period?
Liability
8. Proposed section 437.3 would
provide that only a seller has the
obligation to furnish a basic disclosure
document. While a seller may hire
brokers or others to arrange for sales, the
seller ultimately has the obligation to
ensure that disclosures are properly
prepared and disseminated to
prospective purchasers. Is it proper to
limit liability for preparing and
disseminating disclosure documents to
the seller? Should other individuals or
entities involved in a business
opportunity sale also be liable for either
failing to furnish disclosure documents
or for the contents of an incomplete or
inaccurate disclosure documents? What
alternatives, if any, should the
Commission consider? What would be
the costs and benefits of each
alternative?
The Disclosure Document
9. Proposed section 437.3(a) requires
that disclosure documents be ‘‘in the
form and using the language set forth in
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Appendix A.’’ Is this instruction
sufficient to inform business
opportunity sellers on how to prepare a
basic disclosure document? Should the
Commission revise the proposed Rule
specifically to reference each of the
required boilerplate disclosures? What
alternatives, if any, should the
Commission consider? What would be
the costs and benefits of each
alternative?
10. The one-page disclosure
document set forth in Appendix A is
intended to provide prospective
purchasers with material information
with which to make an informed
investment decision. Can the overall
presentation of the information in the
one-page disclosure document be
improved? Are there specific sections
that can be improved by simplifying the
presentation to make it easier for
prospective purchasers to understand?
How could the presentation be
improved? What would be the costs and
benefits of each alternative?
11. The one-page disclosure
document set forth in Appendix A is
intended to assist prospective
purchasers by describing the nature of
the information disclosed. For example,
where a seller checks the ‘‘yes’’ box in
connection with earnings claims, it
clarifies for prospective purchasers that
the seller or its representative is
furnishing sales, income, or profit data.
At the same time, the one-page
disclosure document sets forth legal
standards, summarizing for sellers and
prospective purchasers the more lengthy
disclosure obligations found in the text
of the Rule. Accordingly, the
Commission has tried to balance, as
much as possible, the use of clear
language readily understandable by
prospective purchasers with the need
for clear legal standards applicable to
sellers. Has the Commission succeeded
in striking the appropriate balance? Are
there areas where the understandability
of the one-page disclosure document
may be improved, without sacrificing
clear legal standards? Are there specific
sections where the proposed language
does not accurately convey the
substance of the corresponding Rule
provision? What improvements should
the Commission consider to the
language found in the one-page
disclosure document? What would be
the costs and benefits of each
alternative?
12. The disclosure document provides
a space for the name of the ‘‘Seller.’’ In
addition to any company or d/b/a name
listed next to ‘‘Seller,’’ should ‘‘Seller’’
also include the principal officers’
names? Should the addition of such
names depend on whether or not the
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seller is a d/b/a? What are the costs and
benefits of including both the company
and the principal officers’ names next to
‘‘Seller’’? Should previous business
opportunities offered by the seller’s
principal officers be disclosed? What are
the costs and benefits of including such
information?
13. Proposed section 437.3(a)(3)
would require sellers to furnish certain
litigation information. Specifically, the
seller would disclose information about
itself, as well as any affiliates and prior
businesses, any of the seller’s officers,
directors, sales managers (or other
individuals who occupy a similar
position or perform similar functions),
and employees who are involved in
business opportunity sales activities.
The intent of this provision is to capture
all individuals who function as officers,
directors, or sales managers, even
though they may not have a formal title.
In addition, it also captures those
employees who are involved in sales
activities. Does this provision
adequately capture the types of
individuals whose litigation should be
disclosed? Is the phrase ‘‘any individual
who occupies a similar position or
performs a function similar to an officer,
director, or sales manager of the seller’’
adequate to identify those who act as or
perform the functions of officers,
directors, or sales managers? Similarly,
is the language ‘‘employees who are
involved in business opportunity sales
activities’’ too broad? What alternative
language, if any, should the Commission
consider? What would be the costs and
benefits of each alternative?
14. Proposed section 437.3(a)(3)
would limit the types of suits that must
be disclosed to civil and criminal
actions involving misrepresentation,
fraud, securities law violations, or
unfair or deceptive practices within 10
years immediately preceding the date
that the business opportunity is offered.
Are these types of actions sufficient to
enable a prospective purchaser to assess
the risk of purchasing an opportunity
from the seller? Should the list be
expanded to include bankruptcy?
Should it be expanded to include suits
against the seller for breach of contract?
How often do business opportunity
purchasers sue sellers for breach of
contract, as opposed to
misrepresentation or fraud? Is 10 years
a sufficient period to track prior
litigation? Is a 10-year period too long?
If so, what alternative time period, if
any, should the Commission consider?
What would be the costs and benefits of
each alternative?
15. Proposed section 437.3(a)(3)
would require a seller disclosing
litigation to include the full caption of
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each action, including the names of the
principal parties, case number, full
name of the court, and the filing date.
Should more detail be provided about
legal actions? Should the business
opportunity seller also have to provide
information about any of the following
topics: the final disposition of the
action; the penalties imposed; the
damages assessed; the terms of the
settlement; or the terms of the order?
What would be the costs and benefits of
including such additional information?
16. Proposed section 437.3(a)(4)
would require a seller to disclose
whether or not the seller has a
cancellation or refund policy. In
addition, proposed section 437.3(a)(5)
would require the seller to state the
number of purchasers of the business
opportunity during the two years prior
to the date of the disclosure and the
number of cancellation and refund
requests submitted by prior purchasers
during the same period. The purpose of
this provision is to assist the
prospective purchaser in assessing the
viability of the offer and the likelihood
of the seller’s post-sale performance.
The focus on cancellations and refunds
assumes that a seller would be better
able to disclose information about such
requests that it receives than
information about the current status of
prior purchasers. Is this assumption
correct? To what extent do business
opportunity sellers track the current
status of prior purchasers? Is
cancellation or refund request
information relevant in a business
opportunity sale? Does such information
correctly imply dissatisfaction or
problems within a business opportunity
system? Would such a disclosure
requirement actually discourage sellers
from offering cancellations or refunds?
What alternatives, if any, should the
Commission consider? What would be
the costs and benefits of each
alternative?
17. Proposed section 437.3(a)(6)
would require each seller to disclose the
name, city and state, and telephone
number for at least 10 prior purchasers
nearest to the prospective purchaser’s
location. The Commission believes the
disclosure of this information is critical
to enable a prospective business
opportunity purchaser to verify the
seller’s claims and to conduct a due
diligence investigation of the offering. Is
this information proprietary for the
seller? If so, do the benefits of such
disclosure to prospective purchasers
outweigh the costs to sellers? Are there
other ways to identify prior purchasers?
What alternatives, if any, should the
Commission consider? What would be
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the costs and benefits of each
alternative?
18. As an alternative, proposed
section 437.3(a)(6) would enable a seller
to furnish prospective purchasers with a
national list of prior purchasers. Is this
a viable option? Would sellers be
inclined to publish a single national list
rather than individualized lists of
purchasers ‘‘nearest to the prospective
purchaser’s location?’’ Under what
circumstances should the Rule permit a
seller to post a national list of
purchasers on its Web site? What
protections should be put in place to
limit access to the list? What protections
might be sufficient to prevent those who
merely want to sell fraudulent business
opportunities from accessing such a list?
What other options, if any, should the
Commission consider? Would these
options enable the seller to select only
those prior purchasers who are
successful or who otherwise would give
a favorable report on the seller? What
would be the costs and benefits of each
alternative?
19. Proposed section 437.3(b) would
require the disclosure of contact
information, raising privacy concerns.
Accordingly, the Commission proposes
that sellers include in the references
section of the disclosure document the
following: ‘‘If you buy a business
opportunity from the seller, your
contact information can be disclosed in
the future to other buyers.’’ Are there
alternative methods that would protect
prior purchasers’ privacy? Should the
Commission consider an opt-out
provision, enabling purchasers to
decline having their contact information
listed in a disclosure document? Would
sellers likely exploit an opt-out
provision by inducing purchasers to opt
out, thereby avoiding the obligation to
disclose prior purchasers as references?
Would sellers use an opt-out provision
to create, in effect, a self-serving list of
successful purchasers or shills? Are
there alternative methods employed by
the states that the Commission should
consider?
20. Once the Rule becomes effective,
sellers must disclose contact
information for prior purchasers.
However, individuals who have
purchased a business opportunity before
the Rule becomes effective probably will
have received no notice that their
contact information can be disclosed to
other purchasers in the future. How
should the Commission balance the
goals of disclosing prior purchasers as
references with the fact that, at least
initially, some prior purchasers will not
have received any privacy notice?
Should the Commission phase in the
use of references? For example, should
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the seller update its reference list on a
monthly basis drawing only from those
purchasers who have received a privacy
notice? Is a monthly updating
requirement feasible? What alternative
updating requirement should the
Commission consider? Would a
monthly updating requirement
disadvantage those purchasers who buy
a business opportunity immediately
after the Rule goes into effect, when no
or few prior purchasers will have
received the required privacy notice?
What alternatives should the
Commission consider? What would be
the costs and benefits of each
alternative?
21. Are there other disclosures that
should be included in the disclosure
document? Specifically, should any
proposed initial purchaser price of the
business opportunity and/or payments
to be sent to third parties be listed on
the disclosure document? Why or why
not? What would be the costs and
benefits of including such information?
Earnings Claims
22. Proposed section 437.4(a)(4)
would set forth the required content of
an earnings claims statement. It
includes the name of the person making
the claim, the date of the claim, the
claim, the beginning and ending dates
when the represented earnings were
achieved, the number and percentage of
all purchasers during the stated time
frame who achieved at least the stated
level of earnings, and a description of
any characteristics of the purchasers
who achieved the represented earnings
that may be materially different from the
characteristics of the prospective
purchasers being offered the business
opportunity. Is this information
sufficient to enable a prospective
purchaser to assess the validity of an
earnings claim? What other
substantiation, if any, should be
required? Should a seller be able to
make an earnings claim if it does not
have complete and accurate information
on the number and percentage of prior
purchasers who have achieved the
represented level of earnings? If so,
under what conditions should such
earnings claims be permitted? What
alternatives, if any, should the
Commission consider? What would be
the costs and benefits of each
alternative?
23. Proposed section 437.4(c) would
address the dissemination of industry
financial, earnings, or performance
information. Specifically, a seller would
be barred from using such information
unless the seller has written
substantiation demonstrating that the
information reflects the typical or
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ordinary financial performance
experience of purchasers of the business
opportunity being offered for sale.
Should a seller be required to disclose
the number and percentage of its
purchasers that have achieved at least
the same level of performance as the
industry figures? Would number and
percentage information be sufficient to
enable a prospective purchaser to assess
the applicability of industry information
to the opportunity being offered? Do
business opportunity sellers collect
performance data from purchasers? Is
such information readily available?
What other alternatives, if any, should
the Commission consider? What would
be the costs and benefits of each
alternative?
Prohibited Acts and Practices
24. Proposed section 437.5 would set
forth a number of prohibited acts or
practices. Is the proposed list complete?
Are there any other practices common
among business opportunity sellers that
should be prohibited? Are any of the
proposed prohibitions unnecessary?
What would be the costs and benefits of
each proposed prohibition? What
alternatives, if any, should the
Commission consider? What would be
the costs and benefits of each
alternative?
25. Proposed section 437.5 would
prohibit sellers from misrepresenting
the business opportunity, directly or
through third parties. Accordingly, a
business opportunity could be held
liable for misrepresentations made
about the business opportunity through
third parties, such as a locator or broker.
Should third parties involved in the
business opportunity sales process be
held liable for misrepresenting the
seller’s disclosures? Proposed section
437.5 also does not address when a
third party—such as a shill—makes his
or her own misrepresentations outside
of the disclosure document. The
Commission believes that third parties
can be held liable for their own
misrepresentations under section 5 of
the FTC Act. Is section 5 of the FTC Act
sufficient to address independent
misrepresentations made outside of a
disclosure document by such third
parties? What alternatives, if any,
should the Commission consider? What
would be the costs and benefits of each
alternative?
Federal and State Relations
26. The proposed Rule would prohibit
business opportunity sellers from
adding any other information to the
required disclosures, including
information required by state law. This
approach is different from the Franchise
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Rule approach, which enables
franchisors to include additional
materials in a disclosure document that
are required or permitted by state law.
Because the proposed disclosure
document comprises a single page (and
any attachments), sellers can easily
attach the federal disclosure document
to any disclosure document required
under state law, without imposing
significant costs or burdens. In light of
the vastly different laws governing
business opportunities on the state
level, this approach will also preserve
the uniformity of federal disclosure
documents. Is this approach proper?
How can the Commission best
accommodate divergent state business
opportunity approaches? What
alternatives, if any, should the
Commission consider? What would be
the costs and benefits of each
alternative?
Record Retention
27. Proposed section 437.6 would
require that records be kept for ‘‘each
oral or written cancellation or refund
request received from a purchaser.’’
How should oral cancellation or refund
requests be kept? Is there certain
information that should be preserved in
a written form, such as name, address,
amount of request, date, and resolution
of the request? What would be the costs
and benefits of requiring such record
retention obligations?
Section L—Proposed Rule
For the reasons set forth in the
preamble, the Federal Trade
Commission proposes to amend 16 CFR
Chapter I by adding part 437 to read as
follows:
PART 437—BUSINESS OPPORTUNITY
RULE
Sec.
437.1 Definitions.
437.2 The obligation to furnish written
documents.
437.3 The disclosure document.
437.4 Earnings claims.
437.5 Other prohibited practices.
437.6 Record retention.
437.7 Franchise exemption.
437.8 Other laws, rules, orders.
437.9 Severability.
Appendix A to Part 437—Model
Document
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Authority: 15 U.S.C. 41–58.
§ 437.1
Definitions.
The following definitions shall apply
throughout this part:
(a) Action means a criminal
information, indictment, or proceeding;
a civil complaint, cross claim,
counterclaim, or third-party complaint
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in a judicial action or proceeding;
arbitration; or any governmental
administrative proceeding, including,
but not limited to, an action to obtain
or issue a cease and desist order, and an
assurance of voluntary compliance.
(b) Affiliate means an entity
controlled by, controlling, or under
common control with a business
opportunity seller.
(c) Business assistance means the
offer of material advice, information, or
support to a prospective purchaser in
connection with the establishment or
operation of a new business.
(1) Business assistance includes, but
is not limited to:
(i) Providing, or purporting to
provide, locations for the use or
operation of equipment, displays,
vending machines, or similar devices,
on premises neither owned nor leased
by the purchaser;
(ii) Providing, or purporting to
provide, outlets, accounts, or customers,
including, but not limited to, Internet
outlets, accounts, or customers, for the
purchaser’s goods or services;
(iii) Buying back, or purporting to buy
back, any or all of the goods or services
that the purchaser makes, produces,
fabricates, grows, breeds, modifies, or
provides;
(iv) Tracking or paying, or purporting
to track or pay, commissions or other
compensation based on the purchaser’s
sale of goods or services or recruitment
of other persons to sell goods or
services; and
(v) Advising or training, or purporting
to advise or train, the purchaser in the
promotion, operation, or management of
a new business, or providing, or
purporting to provide, the purchaser
with operational, managerial, technical,
or financial guidance in the operation of
a new business.
(2) Provided, however, that ‘‘business
assistance’’ does not include a written
product warranty or repair contract, or
guidance in the use, maintenance, and/
or repair of any product to be sold by
the purchaser or of any equipment
acquired by the purchaser.
(d) Business opportunity means a
commercial arrangement in which:
(1) The seller solicits a prospective
purchaser to enter into a new business;
(2) The prospective purchaser makes
a payment or provides other
consideration to the seller, directly or
indirectly through a third party; and
(3) The seller, expressly or by
implication, orally or in writing, either:
(i) Makes an earnings claim; or
(ii) Represents that the seller or one or
more designated persons will provide
the purchaser with business assistance.
(e) Cancellation or refund request
means any request to cancel or rescind
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a business opportunity purchase, or any
request to seek a refund, in whole or in
part, for a business opportunity
purchase, whether or not the purchaser
has a contractual right to cancel,
rescind, or seek a refund.
(f) Designated person means any
person, other than the seller, whose
goods or services the seller suggests,
recommends, or requires that the
purchaser use in establishing or
operating a new business, including, but
not limited to, any person who finds or
purports to find locations for
equipment.
(g) Disclose or state means to give
information in writing that is clear and
conspicuous, accurate, concise, and
legible.
(h) Earnings claim means any oral,
written, or visual representation to a
prospective purchaser that conveys,
expressly or by implication, a specific
level or range of actual or potential
sales, or gross or net income or profits.
Earnings claims include, but are not
limited to:
(1) Any chart, table, or mathematical
calculation that demonstrates possible
results based upon a combination of
variables; and
(2) any statements from which a
prospective purchaser can reasonably
infer that he or she will earn a minimum
level of income (e.g., ‘‘earn enough to
buy a Porsche,’’ ‘‘earn a six-figure
income,’’ or ‘‘earn your investment back
within one year’’).
(i) Exclusive territory means a
specified geographic or other actual or
implied marketing area in which the
seller promises not to locate additional
purchasers or offer the same or similar
goods or services as the purchaser
through alternative channels of
distribution.
(j) General media means any
instrumentality through which a person
may communicate with the public,
including, but not limited to, television,
radio, print, Internet, billboard, Web
site, and commercial bulk e-mail.
(k) New business means a business in
which the prospective purchaser is not
currently engaged, or a new line or type
of business.
(l) Person means an individual, group,
association, limited or general
partnership, corporation, or any other
entity.
(m) Prior business means:
(1) A business from which the seller
acquired, directly or indirectly, the
major portion of the business’ assets, or
(2) Any business previously owned or
operated by the seller, in whole or in
part, by any of the seller’s officers,
directors, sales managers, or by any
other individual who occupies a
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position or performs a function similar
to that of an officer, director, or sales
manager of the seller.
(n) Providing locations, outlets,
accounts, or customers means
furnishing the prospective purchaser
with existing or potential locations,
outlets, accounts, or customers;
requiring, recommending, or suggesting
one or more locators or lead generating
companies; collecting a fee on behalf of
one or more locators or lead generating
companies; or training or otherwise
assisting the prospective purchaser in
obtaining his or her own locations,
outlets, accounts, or customers.
(o) Purchaser means a person who
buys a business opportunity.
(p) Quarterly means as of January 1,
April 1, July 1, and October 1.
(q) Seller means a person who offers
for sale or sells a business opportunity.
(r) Written or in writing means any
document or information in printed
form or in any form capable of being
downloaded, printed, or otherwise
preserved in tangible form and read. It
includes: type-set, word processed, or
handwritten documents; information on
computer disk or CD–ROM; information
sent via e-mail; or information posted
on the Internet. It does not include mere
oral statements.
§ 437.2 The obligation to furnish written
documents.
In connection with the offer for sale,
sale, or promotion of a business
opportunity, it is a violation of this Rule
and an unfair or deceptive act or
practice in violation of section 5 of the
Federal Trade Commission Act (‘‘FTC
Act’’) for any seller to fail to furnish a
prospective purchaser with the material
information required by §§ 437.3(a) and
437.4(a) of this Rule in writing at least
seven calendar days before the earlier of
the time that the prospective purchaser:
(a) Signs any contract in connection
with the business opportunity sale; or
(b) makes a payment or provides other
consideration to the seller, directly or
indirectly through a third party.
cchase on PROD1PC60 with PROPOSALS2
§ 437.3
The disclosure document.
In connection with the offer for sale,
sale, or promotion of a business
opportunity, it is a violation of this Rule
and an unfair or deceptive act or
practice in violation of section 5 of the
FTC Act, for any seller to:
(a) Fail to disclose to a prospective
purchaser the following material
information in a single written
document in the form and using the
language set forth in Appendix A to part
437:
(1) Identifying information. State the
name, business address, and telephone
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number of the seller, the name of the
salesperson offering the opportunity,
and the date when the disclosure
document is furnished to the
prospective purchaser.
(2) Earnings claims. If the seller makes
an earnings claim, check the ‘‘yes’’ box
and attach the earnings statement
required by section 437.4. If not, check
the ‘‘no’’ box.
(3) Legal actions.
(i) If any of the following persons has
been the subject of any civil or criminal
action for misrepresentation, fraud,
securities law violations, or unfair or
deceptive practices within the 10 years
immediately preceding the date that the
business opportunity is offered, check
the ‘‘yes’’ box:
(A) The seller;
(B) Any affiliate or prior business of
the seller;
(C) Any of the seller’s officers,
directors, sales managers, or any
individual who occupies a position or
performs a function similar to an officer,
director, or sales manager of the seller;
or
(D) Any of the seller’s employees who
are involved in business opportunity
sales activities.
(ii) If the ‘‘yes’’ box is checked,
disclose all such actions in an
attachment to the disclosure document.
State the full caption of each action
(names of the principal parties, case
number, full name of court, and filing
date).
(iii) If there are no actions to disclose,
check the ‘‘no’’ box.
(4) Cancellation or refund policy. If
the seller offers a refund or the right to
cancel the purchase, check the ‘‘yes’’
box. If so, state the terms of the refund
or cancellation policy in an attachment
to the disclosure document. If no refund
or cancellation is offered, check the
‘‘no’’ box.
(5) Cancellation or refund requests.
State the total number of purchasers of
the same type of business opportunity
offered by the seller during the two
years prior to the date of disclosure.
State the total number of oral and
written cancellation requests during that
period for the sale of the same type of
business opportunity. For purposes of
this disclosure, ‘‘two years’’ means the
eight quarters immediately preceding
the date of the disclosure document.
(6) References.
(i) State the name, city and state, and
telephone number of all purchasers who
purchased the business opportunity
within the last three years. If more than
10 purchasers purchased the business
opportunity within the last three years,
the seller may limit the disclosure by
stating the name, city and state, and
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telephone number of at least the 10
purchasers within the past three years
who are located nearest to the
prospective purchaser’s location.
Alternatively, a seller may furnish a
prospective buyer with a list disclosing
all purchasers nationwide within the
last three years. If choosing this option,
insert the words ‘‘See Attached List’’
without removing the list headings or
the numbers 1 through 10, and attach a
list of the references to the disclosure
document.
(ii) Clearly and conspicuously, and in
immediate conjunction with the list of
references, state the following: ‘‘If you
buy a business opportunity from the
seller, your contact information can be
disclosed in the future to other buyers.’’
(7) Receipt. Attach a duplicate copy of
the disclosure page to be signed and
dated by the purchaser. The seller may
inform the prospective purchaser how
to return the signed receipt (for
example, by sending to a street address,
email address, or facsimile telephone
number).
(b) Fail to update the disclosures
required by paragraph (a) of this section
at least quarterly to reflect any changes
in the required information, including,
but not limited to, any changes in the
seller’s refund or cancellation policy,
the total number of purchasers, the
number of cancellation requests, or the
list of references; provided, however,
that until a seller has 10 purchasers, the
list of references must be updated
monthly.
§ 437.4
Earnings claims.
In connection with the offer for sale,
sale, or promotion of a business
opportunity, it is a violation of this Rule
and an unfair or deceptive act or
practice in violation of section 5 of the
FTC Act, for the seller to:
(a) Make any earnings claim to a
prospective purchaser, unless the seller:
(1) Has a reasonable basis for its claim
at the time the claim is made;
(2) Has in its possession written
materials that substantiate its claim at
the time the claim is made;
(3) Makes the written substantiation
available upon request to the
prospective purchaser and to the
Commission; and
(4) Furnishes to the prospective
purchaser an earnings claim statement.
The earnings claim statement shall be a
single written document and shall state
the following information:
(i) The title ‘‘EARNINGS CLAIM
STATEMENT REQUIRED BY LAW’’ in
capital, bold type letters;
(ii) The name of the person making
the earnings claim and the date of the
earnings claim;
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(iii) The earnings claim;
(iv) The beginning and ending dates
when the represented earnings were
achieved;
(v) The number and percentage of all
purchasers during the stated time period
who achieved at least the stated level of
earnings;
(vi) Any characteristics of the
purchasers who achieved at least the
represented level of earnings, such as
their location, that may differ materially
from the characteristics of the
prospective purchasers being offered the
business opportunity; and
(vii) A statement that written
substantiation for the earnings claim
will be made available to the
prospective purchaser upon request.
(b) Make any earnings claim in the
general media, unless the seller:
(1) Has a reasonable basis for its claim
at the time the claim is made;
(2) Has in its possession written
material that substantiates its claim at
the time the claim is made;
(3) States in immediate conjunction
with the claim:
(i) The beginning and ending dates
when the represented earnings were
achieved; and
(ii) The number and percentage of
purchasers during that time period who
achieved the represented earnings.
(c) Disseminate industry financial,
earnings, or performance information
unless the seller has written
substantiation demonstrating that the
information reflects the typical or
ordinary financial, earnings, or
performance experience of purchasers of
the business opportunity being offered
for sale.
(d) Fail to notify any prospective
purchaser in writing of any material
changes affecting the relevance or
reliability of the information contained
in an earnings claim statement before
the prospective purchaser signs any
contract or makes a payment or provides
other consideration to the seller,
directly or indirectly, through a third
party.
cchase on PROD1PC60 with PROPOSALS2
§ 437.5
Other prohibited practices.
In connection with the offer for sale,
sale, or promotion of a business
opportunity, it is a violation of this Rule
and an unfair or deceptive act or
practice in violation of section 5 of the
FTC Act for any seller, directly or
indirectly through a third party, to:
(a) Disclaim, or require a prospective
purchaser to waive reliance on, any
statement made in any document or
attachment that is required or permitted
to be disclosed under this Rule;
(b) Make any claim or representation,
orally, visually, or in writing, that is
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inconsistent with or contradicts the
information required to be disclosed by
§§ 437.3 (basic disclosure document)
and 437.4 (earnings claims document) of
this Rule;
(c) Include in any disclosure
document or earnings claim statement
any materials or information other than
what is explicitly required or permitted
by this Rule. For the sole purpose of
enhancing the prospective purchaser’s
ability to maneuver through an
electronic version of a disclosure
document or earnings statement, the
seller may include scroll bars and
internal links. All other features (e.g.,
multimedia tools such as audio, video,
animation, or pop-up screens) are
prohibited;
(d) Misrepresent the amount of sales,
or gross or net income or profits a
prospective purchaser may earn or that
prior purchasers have earned;
(e) Misrepresent that any
governmental entity, law, or regulation
prohibits a seller from furnishing
earnings information to a prospective
purchaser;
(f) Fail to make available to
prospective purchasers, and to the
Commission upon request, written
substantiation for the seller’s earnings
claims;
(g) Misrepresent how or when
commissions, bonuses, incentives,
premiums, or other payments from the
seller to the purchaser will be calculated
or distributed;
(h) Misrepresent the cost, or the
performance, efficacy, nature or central
characteristics of the business
opportunity or the goods or services
offered to a prospective purchaser;
(i) Misrepresent any material aspect of
any assistance offered to a prospective
purchaser;
(j) Misrepresent the likelihood that a
seller, locator, or lead generator will
find locations, outlets, accounts, or
customers for the purchaser;
(k) Misrepresent any term or
condition of the seller’s refund or
cancellation policies;
(l) Fail to provide a refund or
cancellation when the purchaser has
satisfied the terms and conditions
disclosed pursuant to § 437.3(a)(4);
(m) Misrepresent a business
opportunity as an employment
opportunity;
(n) Misrepresent the terms of any
territorial exclusivity or territorial
protection offered to a prospective
purchaser;
(o) Assign to any purchaser a
purported exclusive territory that, in
fact, encompasses the same or
overlapping areas already assigned to
another purchaser;
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19089
(p) Misrepresent that any person,
trademark or service mark holder, or
governmental entity, directly or
indirectly benefits from, sponsors,
participates in, endorses, approves,
authorizes, or is otherwise associated
with the sale of the business
opportunity or the goods or services
sold through the business opportunity;
(q) Misrepresent that any person:
(1) Has purchased a business
opportunity from the seller or has
operated a business opportunity of the
type offered by the seller; or
(2) Can provide an independent or
reliable report about the business
opportunity or the experiences of any
current or former purchaser.
(r) Fail to disclose:
(1) Any consideration promised or
paid to any person identified as a
purchaser or operator of a business
opportunity of the type offered by the
seller. Consideration includes, but is not
limited to, any payment, forgiveness of
debt, or provision of equipment,
services, or discounts to the person or
to a third party on the person’s behalf;
(2) Any personal relationship or any
past or present business relationship
other than as the purchaser or operator
of the business opportunity being
offered by the seller.
§ 437.6
Record retention.
To prevent the unfair and deceptive
acts or practices specified in this part,
business opportunity sellers and their
principals must prepare, retain, and
make available for inspection by
Commission officials copies of the
following documents for a period of
three years:
(a) Each materially different version of
all documents required by this Rule;
(b) Each purchaser’s disclosure
receipt;
(c) Each executed written contract
with a purchaser;
(d) Each oral or written cancellation
or refund request received from a
purchaser; and
(e) All substantiation upon which the
seller relies for each earnings claim from
the time each such claim is made.
§ 437.7
Franchise exemption.
The provisions of this part shall not
apply to any business opportunity that:
(a) Constitutes a ‘‘franchise,’’ as
defined in the Franchise Rule, 16 CFR
part 436;
(b) Has a written contract; and
(c) Requires purchasers to make a
payment that meets the minimum
payment requirement set forth in the
Franchise Rule (part 436 of this
chapter).
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Other orders and preemption.
cchase on PROD1PC60 with PROPOSALS2
(a) If an outstanding FTC or court
order applies to a person, but imposes
requirements that are inconsistent with
any provision of this regulation, the
person may petition the Commission to
amend the order. In particular, business
opportunities required by FTC or court
order to follow the Franchise Rule, 16
CFR part 436, may petition the
Commission to amend the order so that
the business opportunity may follow the
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provisions of the Business Opportunity
Rule.
(b) The FTC does not intend to
preempt the business opportunity sales
practices laws of any state or local
government, except to the extent of any
conflict with the Rule. A law is not in
conflict with this Rule if it affords
prospective purchasers equal or greater
protection, such as registration of
disclosure documents or more extensive
disclosures. All such disclosures,
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however, must be made in a separate
state disclosure document.
§ 437.9
Severability.
The provisions of this Rule are
separate and severable from one
another. If any provision is stayed or
determined to be invalid, it is the
Commission’s intention that the
remaining provisions shall continue in
effect.
BILLING CODE 6750–01–P
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19092
Federal Register / Vol. 71, No. 70 / Wednesday, April 12, 2006 / Proposed Rules
By direction of the Commission.
Donald S. Clark,
Secretary.
Note: The following attachments will not
appear in the Code of Federal Regulations.
cchase on PROD1PC60 with PROPOSALS2
Attachment A: Rule Review
Commenters
RR 1. Robert E. Mulloy, Jr. (‘‘Mulloy’’)
RR 2. Stanley M. Dub, Dworken &
Bernstein (‘‘Dub’’)
RR 3. Marvin J. Migdol, Nationwide
Franchise Marketing Services
(‘‘Migdol’’)
RR 4. SCPromotions, Inc.
(‘‘SCPromotions’’)
RR 5. R. Dana Pennell (‘‘Pennell’’)
RR 6. Robin Day Glenn (‘‘Glenn’’)
RR 7. Jack McBirney, McGrow
Consulting (‘‘McBirney’’)
RR 8. SRA International (‘‘SRA
International’’)
RR 9. Harold Brown, Brown & Stadfeld
(‘‘Brown’’)
RR 10. Ronald N. Rosenwasser
(‘‘Rosenwasser’’)
RR 11. Louis F. Sokol (‘‘Sokol’’)
RR 12. J. Howard Beales III, Professor,
George Washington University
(‘‘Beales’’)
RR 13. Peter Lagarias (‘‘Lagarias’’)
RR 14. Harold L. Kestenbaum
(‘‘Kestenbaum’’)
RR 15. Walter D. Wilson, Better
Business Bureau of Central Georgia,
Inc. (‘‘Wilson’’)
RR 16. Connie B. D’Imperio, Color Your
Carpet, Inc. (‘‘D’Imperio’’)
RR 17. Q.M. Marketing, Inc (‘‘Q.M.
Marketing’’)
RR 18. David Gurnick, Kindel &
Anderson (‘‘Gurnick’’)
RR 19. U-Save Auto Rental (‘‘U-Save
Auto Rental’’)
RR 20. The Longaberger Co.
(‘‘Longaberger’’)
RR 21. Direct Selling Association
(‘‘DSA’’)
RR 22. American Bar Association,
Section on Antitrust Law (‘‘ABA
AT’’)
RR 23. Dennis E. Wieczorek, Rudnick &
Wolfe (‘‘Wieczorek’’)
RR 24. Real Estate National Network
(‘‘RENN’’)
RR 25. Attorney General Jim Ryan
(‘‘General Ryan’’), State of Illinois
RR 26. Alan S. Nopar (‘‘Nopar’’)
RR 27. Snap-On, Inc. (‘‘Snap-On’’)
RR 28. Steven Rabenberg, Explore St.
Louis (‘‘Rabenberg’’)
RR 29. Douglas M. Brooks, Martland &
Brooks (‘‘Brooks’’)
RR 30. Robert N. McDonald
(‘‘Commissioner McDonald’’),
Securities Commissioner, State of
Maryland
RR 31. Little Caesars (‘‘Little Caesars’’)
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Jkt 208001
RR 32. International Franchise
Association (‘‘IFA’’)
RR 33. Brownstein, Zeidman & Lore
(‘‘Brownstein Zeidman’’)
RR 34. Jere W. Glover (‘‘Glover’’),
Counsel for Advocacy, U.S. Small
Business Administration (‘‘SBA
Advocacy’’)
RR 35. Jan Meyers, Chair, House
Committee on Small Business
(‘‘Representative Myers’’)
RR 36. Neil A. Simon, Hogan and
Hartson (‘‘Simon’’)
RR 37. Deborah Bortner (‘‘Bortner’’),
Washington State Department of
Financial Institutions, Securities
Division
RR 38. American Franchisee
Association (‘‘AFA’’)
RR 39. American Association of
Franchisees & Dealers (‘‘AAFD’’)
RR 40. Warren Lewis, Lewis & Trattner
(‘‘Lewis’’)
RR 41. Century 21 Real Estate Corp.
(‘‘Century 21’’)
RR 42. John Hayden (‘‘Hayden’’)
RR 43. North American Securities
Administrators Association
(‘‘NASAA’’)
RR 44. Robert L. PeRRy (‘‘Perry’’)
RR 45. The State Bar of California,
Business Law Section (‘‘CA BLS’’)
RR 46. Mike Gaston, Barkely &
Evergreen (‘‘Gaston’’)
RR 47. The Southland Corp.
(‘‘Southland’’)
RR 48. Medicap Pharmacies, Inc.
(‘‘Medicap’’)
RR 49. Rochelle B. Spandorf
(‘‘Spandorf’’), ABA Forum on
Franchising, Andrew C. Selden
(‘‘Selden’’), David J. Kaufman
(‘‘Kaufmann’’)
RR 50. Joyce G. Mazero, Locke Pernell
Rain Harrell (‘‘Mazero’’)
RR 51. Mark B. Forseth, Locke Pernell
Rain Harrell (‘‘Forseth’’)
RR 52. Forte Hotels (‘‘Forte Hotels’’)
RR 53. R.A. Politte (‘‘Politte’’)
RR 54. Politte (see supra RR 53).
RR 55. Brown (see supra RR 9).
RR 56. Wieczorek (see supra RR 23).
RR 57. Scott Shane, Georgia Institute of
Technology (‘‘Shane’’)
RR 58. Friday’s (‘‘Friday’s’’)
RR 59. Carl E. Zwisler, Keck, Mahin &
Cate (‘‘Zwisler’’)
RR 60. Wieczorek (see supra RR 23)
RR 61. Enrique A. Gonzalez, Gonzalez
Cavillo Y Forastierei (‘‘Gonzalez’’)
RR 62. Pepsico Restaurants (‘‘Pepsico’’)
RR 63. IFA (see supra RR 32)
RR 64. Atlantic Richfield Co (‘‘ARCO’’)
RR 65. David Clanton (‘‘Clanton’’)
RR 66. Leonard Swartz, Arthur
Andersen & Co. (‘‘Swartz’’)
RR 67. John R.F. Baer, Keck, Mahin &
Cate (‘‘Baer’’)
RR 68. Lynn Scott (‘‘Scott’’)
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RR 69. Eversheds (‘‘Eversheds’’)
RR 70. Brownstein Zeidman (see supra
RR 33)
RR 71. Penny Ward, Baker & McKenzie
(‘‘Ward’’)
RR 72. Matthias Stein (‘‘Stein’’)
RR 73. Byron Fox, Hunton & Williams
(‘‘Fox’’)
RR 74. Papa John’s Pizza (‘‘Papa Johns’’)
RR 75. Harold L. Kestenbaum (see supra
RR 14)
Rule Review September 1995 Public
Workshop Conference
Panelists
Harold Brown, Brown & Stadfeld
(‘‘Brown’’)
Sam Damico, Q.M. Marketing, Inc.
(‘‘Damico’’)
Connie B. D’Imperio, Color Your Carpet,
Inc. (‘‘D’Imperio’’)
Eric Ellman (‘‘Ellman’’), Direct Selling
Assocation (‘‘DSA’’)
Mark B. Forseth, Locke Purnell Rain
Harrell (‘‘Forseth’’)
Mike Gason, Barkely & Evergreen
(‘‘Gaston’’)
Susan Kezios, American Franchisee
Association (‘‘AFA’’) (‘‘Kezios’’)
William Kimball, Iowa Coalition for
Responsible Franchising
(‘‘Kimball’’)
Warren Lewis, Lewis & Trattner
(‘‘Lewis’’)
Steven Maxey (‘‘Maxey’’), North
American Securities Administrators
Association (‘‘NASAA’’)
Joyce G. Mazero, Locke Purnell Rain
Harrell (‘‘Mazero’’)
Barry Pineles (‘‘Pineles’’), U.S. Small
Business Administration (‘‘SBA
Advocacy’’)
Robert Purvin, American Association of
Franchisees & Dealers (‘‘AAFD’’)
(‘‘Purvin’’)
Steven Rabenberg, Explore St. Louis
(‘‘Rabenberg’’)
Matthew R. Shay (‘‘Shay’’), International
Franchise Association (‘‘IFA’’)
Neil A. Simon, Hogan & Hartson
(‘‘Simon’’)
Robin Spencer (‘‘Spencer’’),
representing American Franchisee
Association
Leonard Swartz, Arthur Anderson & Co.
(‘‘Swartz’’)
John Tifford, Brownstein Zeidman &
Lore
Ronnie Volkening (‘‘Volkening’’), The
Southland Corp. (‘‘Southland’’)
Dennis E. Wieczorek, Rudnick & Wolfe
(‘‘Wieczorek’’)
William J. Wimmer (‘‘Wimmer’’), Iowa
Coalition for Responsible
Franchising
Public Participants
Peter Denzen (‘‘Denzen’’)
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Bob Hessler, Wendy’s (‘‘Hessler’’)
Chris Huke, SC Promotions (‘‘Huke’’)
Michael Jorgensen (‘‘Jorgensen’’)
Robert L. Perry (‘‘Perry’’)
Brian Schnell, Gray, Plant Mooty
(‘‘Schnell’’)
March 1996 Public Workshop
Conference
cchase on PROD1PC60 with PROPOSALS2
Panelists
Kay M. Ainsley, Ziebart Intl, Corp.
(‘‘Ainsley’’)
John R.F. Baer, Keck, Mahin & Cate
(‘‘Baer’’)
Michael Brennan, Rudnick & Wolfe
(‘‘Brennan’’)
Joel R. Buckberg, HFA, Inc.
(‘‘Buckberg’’)
David A. Clanton, Baker & McKenzie
(‘‘Clanton’’)
Kenneth R. Costello, Loeb & Loeb
(‘‘Costello’’)
Edward J. Fay, Kwik Kopy Corp. (‘‘Fay’’)
Mark B. Forseth, Locke Purnell Rain
Harrell (‘‘Forseth’’)
Byron E. Fox, Hunton & Williams
(‘‘Fox’’)
Bruce Harsh, International Trade
Specialist, U.S. Department of
Commerce (‘‘Harsh’’)
Arnold Janofsky, Precision Tune
(‘‘Janofsky’’)
Susan P. Kezios (‘‘Kezios’’), American
Franchisee Association (‘‘AFA’’)
Alex S. Konigsberg, QC (‘‘Konigsberg’’),
Lapoint Rosenstein
Andrew P. Loewinger, Abraham
Pressman & Bauer (‘‘Loewinger’’)
H. Bret Lowell, Brownstein Zeidman
(‘‘Lowell’’)
John Melle, Office of U.S. Trade
Representative (‘‘Melle’’)
Raymond L. Miolla, Burger King Corp.
(‘‘Miolla’’)
Alex Papadakis, Hurt Sinisi Papadakis
(‘‘Papadakis’’)
Matthew R. Shay (‘‘Shay’’), International
Franchise Association (‘‘IFA’’)
Neil A. Simon, Hogan & Hartson
(‘‘Simon’’)
Leonard Swartz, Arthur Anderson & Co.
(‘‘Swartz’’)
Greg L. Walther, Outback Steakhouse
Intl (‘‘Walther’’)
Dennis E. Wieczorek, Rudnick & Wolfe
(‘‘Wieczorek’’)
Erik B. Wulff, Hogan & Hartson
(‘‘Wulff’’)
Philip F. Zeidman (‘‘Zeidman’’)
Carl Zwisler, Keck, Mahin & Cate
(‘‘Zwisler’’)
Public Participants
Jeff Brams, Sign-A-Rama and Shipping
Connections (‘‘Brams’’)
Pamela Mills, Baker & McKenzie
(‘‘Mills’’)
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Proposed Rulemaking Commenters
ANPR 1. Kevin Brendan Murphy, Mr.
Franchise (‘‘Murphy’’)
ANPR 2. Murphy (see supra ANPR 1).
ANPR 3. Mike Bruce, The Michael
Bruce Fund (‘‘Bruce’’)
ANPR 4. Harold Brown, Brown &
Stadfeld (‘‘Brown’’)
ANPR 5. Frances L. Diaz (‘‘Diaz’’)
ANPR 6. Brown (see supra ANPR 4).
ANPR 7. Diaz (see supra ANPR 5).
ANPR 8. Marian Kunihisa (‘‘Kunihisa’’)
ANPR 9. Kevin Bores, Domino’s Pizza
Franchisee (‘‘Bores’’)
ANPR 10. Terrence L. Packer, Supercuts
Franchisee (‘‘Packer’’)
ANPR 11. John Delasandro
(‘‘Delasandro’’)
ANPR 12. William Cory (‘‘Cory’’)
ANPR 13. Joseph Manuszak, Domino’s
Franchisee (‘‘Manuszak’’)
ANPR 14. Daryl Donafin, Taco Bell
Franchisee (‘‘Donafin’’)
ANPR 15. David Muncie, National
Claims Service, Inc. (‘‘Muncie’’)
ANPR 16. Patrick E. Meyers, The
Quizno’s Corp. (‘‘Quizno’s’’)
ANPR 17. David Weaver, Domino’s
Pizza Franchisee (‘‘Weaver’’)
ANPR 18. Karen M. Paquet, Domino’s
Pizza Franchisee (‘‘Paquet’’)
ANPR 19. Gary R. Duvall Graham &
Dunn (‘‘Duvall’’)
ANPR 20. Andrew J. Sherman,
Greenberg & Tauris (‘‘Sherman’’)
ANPR 21. S. Beavis Stubbings
(‘‘Stubbings’’)
ANPR 22. Jim & Evalena Gray, Pearle
Vision Franchisee (‘‘J&E Gray’’)
ANPR 23. Ernest Higginbotham
(‘‘Higginbotham’’)
ANPR 24. Henry C. Su & Bryon Fox
(‘‘Su’’)
ANPR 25. John R.F. Baer, Keck, Mahin
& Cate (‘‘Baer’’)
ANPR 26. Clay Small & Lowell Dixon,
Nat’l Franchise Mediation Program
Steering Committee (‘‘NFMP’’)
ANPR 27. Richard T. Catalano
(‘‘Catalano’’)
ANPR 28. Neil Simon & Erik Wulff,
Hogan & Hartson (‘‘H&H’’)
ANPR 29. Glenn A. Mueller, Domino’s
Pizza Franchisee (‘‘Mueller’’)
ANPR 30. Doug Bell et al. Supercuts
Franchisees (‘‘Supercut
Franchisees’’)
ANPR 31. Michael L. Bennett,
Longaberger Co. (‘‘Longaberger’’)
ANPR 32. John Rachide, Domino’s Pizza
Franchisee (‘‘Rachide’’)
ANPR 33. David J. Kaufmann,
Kaufmann, Feiner, Yamin, Gildin &
Robbins (‘‘Kaufmann’’)
ANPR 34. Joseph N. Mariano, Direct
Selling Association (‘‘DSA’’)
ANPR 35. Linda F. Golodner & Susan
Grant, National Consumers League
(‘‘NCL’’)
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ANPR 36. Jere W. Glover & Jennifer A.
Smith, U.S. Small Business
Administration Office of Chief
Counsel for Advocacy (‘‘SBA
Advocacy’’)
ANPR 37. Robert Chabot, Domino’s
Pizza Franchisee (‘‘Chabot’’)
ANPR 38. Teresa Maloney, National
Coalition of 7-Eleven Franchisees
(‘‘Maloney’’)
ANPR 39. BLANK
ANPR 40. Harold L. Kestenbaum
(‘‘Kestenbaum’’)
ANPR 41. Samuel L. Sibent, KFC
Franchisee (‘‘Sibent’’)
ANPR 42. Oren C. Crothers, KFC
Franchisee (‘‘Crothers’’)
ANPR 43. Matthew Jankowski, KFC
Franchisee (‘‘Jankowski’’)
ANPR 44. Rodney A. DeBoer, KFC
Franchisee (‘‘DeBoer’’)
ANPR 45. Liesje Bertoldi, KFC
Franchisee (‘‘L. Bertoldi)’
ANPR 46. Steve Bertoldi, KFC
Franchisee (‘‘S. Bertoldi’’)
ANPR 47. Charles Buckner, KFC
Franchisee (‘‘Buckner’’)
ANPR 48. Walter J. Knezevich, KFC
Franchisee (‘‘Knezevich’’)
ANPR 49. Jeffrey W. Gray, KFC
Franchisee (‘‘J. Gray’’)
ANPR 50. Fred Jackson, KFC Franchisee
(‘‘Jackson’’)
ANPR 51. Ronald L. Rufener, KFC
Franchisee (‘‘Rufener’’)
ANPR 52. Tim Morris, KFC Franchisee
(‘‘Morris’’)
ANPR 53. Scarlett Norris Adams, KFC
Franchisee (‘‘Adams’’)
ANPR 54. Calvin G. White, KFC
Franchisee (‘‘White’’)
ANPR 55. Nick Iuliano, KFC Franchisee
(‘‘N. Iuliano’’)
ANPR 56. Dolores Iuliano, KFC
Franchisee (‘‘D. Iuliano’’)
ANPR 57. Ralph A Harman, KFC
Franchisee (‘‘R. Harman’’)
ANPR 58. Saundra S. Harman, KFC
Franchisee (‘‘S. Harman’’)
ANPR 59. Richard Braden, KFC
Franchisee (‘‘Barden’’)
ANPR 60. K.F.C. of Pollys, KFC
Franchisee (‘‘Pollys’’)
ANPR 61. Joan Fiore, McDonalds
Franchisee (‘‘Fiore’’)
ANPR 62. Susan P. Kezios, American
Franchisee Association (‘‘AFA’’)
ANPR 63. Kenneth R. Costello, Loeb &
Loeb (‘‘Costello’’)
ANPR 64. AFA (see supra ANPR 62)
ANPR 65. Susan Rich, KFC Franchisee
(‘‘Rich’’)
ANPR 66. Fiore (see supra ANPR 61)
ANPR 67. Mike Johnson, Subway
Franchisee (‘‘Johnson’’)
ANPR 68. Laurie Gaither, GNC
Franchisee (‘‘L. Gaither’’)
ANPR 69. Greg Gaither, GNC Franchisee
(‘‘G. Gaither’’)
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ANPR 70. Greg Suslovic, Subway
Franchisee (‘‘Suslovic’’)
ANPR 71. Richard Colenda, GNC
Franchisee (‘‘Colenda’’)
ANPR 72. Bob Gagliati, GNC Franchisee
(‘‘Gagliati’’)
ANPR 73. Pat Orzano, 7-Eleven
Franchisee (‘‘Orzano’’)
ANPR 74. Linda Gaither, GNC
Franchisee (‘‘Li Gaither’’)
ANPR 75. Kevin 100 (‘‘Kevin 100’’)
ANPR 76. Robert James, Florida
Department of Agriculture &
Consumer Services (‘‘James’’)
ANPR 77. Robert A. Tingler, Office of
the Attorney General, State of
Illinois (‘‘IL AG’’)
ANPR 78. John M. Tifford, Rudnick,
Wolfe, Epstien & Zeidman
(‘‘Tifford’’)
ANPR 79. Robert L. Purvin, Jr.
(‘‘Purvin’’)
ANPR 80. Teresa Heron, My Favorite
Muffin Franchisee (‘‘Heron’’)
ANPR 81. Purvin (see supra ANPR 79)
ANPR 82. Matthew R. Shay,
International Franchise Association
(‘‘IFA’’)
ANPR 83. Duvall (see supra ANPR 19)
ANPR 84. Lance Winslow, Car Wash
Guys (‘‘Winslow’’)
ANPR 85. Winslow (see supra ANPR 84)
ANPR 86. Rick Gue, The Pampered
Chef, (‘‘Pampered Chef’’)
ANPR 87. John M. Tifford, Coverall
North America (‘‘Coverall’’)
ANPR 88. John M. Tifford, Merchandise
Mart Properties (‘‘Merchandise
Mart’’)
ANPR 89. Dirk C. Bloemendaal, Amway
Corporation (‘‘Amway’’)
ANPR 90. Winslow (see supra ANPR 84)
ANPR 91. Winslow (see supra ANPR 84)
ANPR 92. Winslow (see supra ANPR 84)
ANPR 93. Winslow (see supra ANPR 84)
ANPR 94. Andrew A. Caffey (‘‘Caffey’’)
ANPR 95. Entrepreneur Media, Inc.
(‘‘Entrepreneur’’)
ANPR 96. Brown (see supra ANPR 4)
ANPR 97. Raymond & Robert Buckley,
Scorecard Plus Franchisees
(‘‘Buckley’’)
ANPR 98. Mark A. Kirsch, Rudnick,
Wolfe, Epstien & Zeidman
(‘‘Kirsch’’)
ANPR 99. Dale E. Cantone, Maryland
Division of Securities, Office of the
Attorney General (‘‘Md Securities’’)
ANPR 100. Roger C. Haines, Scorecard
Plus Franchisee (‘‘Haines’’)
ANPR 101. David E. Myklebust,
Scorecard Plus Franchisee
(‘‘Myklebust’’)
ANPR 102. Robert Larson (‘‘Larson’’)
ANPR 103. Brown (see supra ANPR 4)
ANPR 104. Mark B. Forseth, CII
Enterprises (‘‘CII’’)
ANPR 105. Bertrand T. Unger, PR One
(‘‘Pr One’’)
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ANPR 106. Dennis E. Wieczorek,
Rudnick & Wolfe (‘‘Wieczorek’’)
ANPR 107. Gerald A. Marks, Marks &
Krantz (‘‘Marks’’)
ANPR 108. Brown (see supra ANPR 4)
ANPR 109. Everett W. Knell (‘‘Knell’’)
ANPR 110. Anne Crews, Mary Kay, Inc.
(‘‘Mary Kay’’)
ANPR 111. Carl Letts, Domino’s Pizza
Franchisee (‘‘Letts’’)
ANPR 112. Kat Tidd (‘‘Tidd’’)
ANPR 113. Ted Poggi, National
Coalition of Associations of 7Eleven Franchisees (‘‘NCA 7-Eleven
Franchisees)
ANPR 114. Gary R. Duvall & Nadine C.
Mandel (‘‘Duvall & Mandel’’)
ANPR 115. Sherry Christopher,
Christopher Consulting, Inc.
(‘‘Christopher’’)
ANPR 116. Carl C. Jeffers, Intel
Marketing Systems, Inc. (‘‘Jeffers’’)
ANPR 117. Deborah Bortner, State of
Washington, Department of
Financial Institutions, Securities
Divisions (‘‘WA Securities’’)
ANPR 118. Carmen D. Caruso, Noonan
& Caruso (‘‘Caruso’’)
ANPR 119. Howard Bundy, Bundy &
Morrill, Inc.(‘‘Bundy’’)
ANPR 120. Franchise & Business
Opportunity Committee, North
American Securities
Administrations Association
(‘‘NASAA’’)
ANPR 121. Tifford (see supra ANPR 78)
ANPR 122. Wieczorek (see supra ANPR
106)
ANPR 123. John & Debbie Lopez, Baskin
& Robbins Franchisee (‘‘Lopez’’)
ANPR 124. Susan R. Essex & Ted Storey,
California Bar, Business Law
Section (‘‘CA BLS’’)
ANPR 125. Peter C. Lagarias, The Legal
Solutions Group (‘‘Lagarias’’)
ANPR 126. James G. Merret, Jr.
(‘‘Merret’’)
ANPR 127. W. Michael Garner, Dady &
Garner (‘‘Garner’’)
ANPR 128. Jeff Brickner (‘‘Brickner’’)
ANPR 129. Bernard A. Brynda, Baskin
& Robbins Franchisee (‘‘Brynda’’)
ANPR 130. Caron B. Slimak, Jacadi USA
Franchisee (‘‘Slimak’’)
ANPR 131. Dr. Ralph Geiderman, Pearl
Vision Franchisee (‘‘Geiderman’’)
ANPR 132. Felipe Frydmann, Minister
of Economic & Trade Affairs,
Embassy of the Argentine Republic
(‘‘Argentine Embassy’’)
ANPR 133. Andrew C. Selden, Briggs &
Morgan (‘‘Selden’’)
ANPR 134. Robert Zarco, Zarco & Pardo
(‘‘Zarco & Pardo’’)
ANPR 135. Jason H. Griffing, Baskin &
Robbins Franchisee (‘‘Griffing’’)
ANPR 136. Erik H. Karp, Witmer, Karp,
Warner & Thuotte (‘‘Karp’’)
ANPR 137. William D. Brandt, Ferder,
Brandt, Casebeer, Copper, Hoyt &
French (‘‘Brandt’’)
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ANPR 138. Robert S. Keating, Baskin &
Robbins Franchisee (‘‘Keating’’)
ANPR 139. A. Patel, Baskin & Robbins
Franchisee (‘‘A. Patel’’)
ANPR 140. Joel R. Buckberg, Cendant
Corporation (‘‘Cendant’’)
ANPR 141. Duvall (see supra ANPR 19)
ANPR 142. NCL (see supra ANPR 35)
ANPR 143. AFA (see supra ANPR 62)
ANPR 144. Catalano (see supra ANPR
27)
ANPR 145. DSA (see supra ANPR 34)
ANPR 146. Keating (see supra ANPR
139)
ANPR 147. Kathie & David Leap, Baskin
& Robbins Franchisee (‘‘Leap’’)
ANPR 148. Ted D. Kuhn, Baskin &
Robbins Franchisee (‘‘Kuhn’’)
ANPR 149. Mike S. Lee, Baskin &
Robbins Franchisee (‘‘Lee’’)
ANPR 150. R. Deilal, Baskin & Robbins
Franchisee (‘‘Deilal’’)
ANPR 151. Frank J. Demotto, Baskin &
Robbins Franchisee (‘‘Demotto’’)
ANPR 152. Thomas Hung, Baskin &
Robbins Franchisee (‘‘Hung’’)
ANPR 153. Jean Jones, Baskin & Robbins
Franchisee (‘‘Jones’’)
ANPR 154. Hang, Baskin & Robbins
Franchisee (‘‘Hang’’)
ANPR 155. Dilip Patel, Baskin &
Robbins Franchisee (‘‘D. Patel’’)
ANPR 156. Terry L. Glase, Baskin &
Robbins Franchisee (‘‘Glase’’)
ANPR 157. R.E. Williamson, Baskin &
Robbins Franchisee (‘‘Williamson’’)
ANPR 158. R.M. Valum, Baskin &
Robbins Franchisee (‘‘Valum’’)
ANPR 159. Rajendra Patel, Baskin &
Robbins Franchisee (‘‘R. Patel’’)
ANPR 160. Jerry & Debbie Robinett,
Baskin & Robbins Franchisee
(‘‘Robinett’’)
ANPR 161. Ronald J. Rudolf, Baskin &
Robbins Franchisee (‘‘Rudolf’’)
ANPR 162. Kamlesh Patel, Baskin &
Robbins Franchisee (‘‘K. Patel’’)
ANPR 163. Nicholas & Marilyn Apostal,
Baskin & Robbins Franchisee
(‘‘Apostal’’)
ANPR 164. Patrick Sitin, Baskin &
Robbins Franchisee (‘‘Sitin’’)
ANPR 165. Paul & Lisa SeLander,
Baskin & Robbins Franchisee
(‘‘SeLander’’)
ANPR 166. S. Bhilnym, Baskin &
Robbins Franchisee (‘‘Bhilnym’’)
ANPR 167. Mike & Kathy Denino,
Baskin & Robbins Franchisee
(‘‘Denino’’)
ANPR Workshop Participants
Michael Bennett, Longaberger Company
(‘‘Bennett’’)
Kennedy Brooks (‘‘Brooks’’)
John Brown, Amway Corporation
(‘‘J. Brown’’)
Howard Bundy, Bundy & Morrill
(‘‘Bundy’’)
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Delia Burke, Jenkins & Gilchrist
(‘‘Burke’’)
Andrew Caffey, Esq. (‘‘Caffey’’)
Dale Catone, Office of the Maryland
Attorney General (‘‘Cantone’’)
Emilio Casillas, Washington State
Securities Division (‘‘Casillas’’)
Richard Catalano, Esq. (‘‘Catalano’’)
Sherry Christopher, Esq.
(‘‘Christopher’’)
Michael W. Chiodo, Domino’s
Franchisee (‘‘Chiodo’’)
Martin Cordell, Washington State
Securities Division (‘‘Cordell’’)
Joseph Cristiano, Carvel Franchisee
(‘‘Cristiano’’)
John D’Alessandro, Quaker State Lube
Distributor (‘‘D’Alessandro’’)
Mark Deutsch, former franchisee
(‘‘Deutsch’’)
Steve Doe, Franchisee (‘‘Doe’’)
Gary Duvall, Graham & Dunn (‘‘Duvall’’)
Eric Ellman, Direct Selling Association
(‘‘Ellman’’)
Debbie Fetzer, Snap-On Franchisee
(‘‘Fetzer’’)
David Finigan, Illinois Securities
Department (‘‘Finigan’’)
Mark B. Forseth, Jenkens & Gilchrist
(‘‘Forseth’’)
Richard W. Galloway, Domino’s Pizza
Franchisee (‘‘Galloway’’)
Elizabeth Garceau, Pro Design (‘‘E.
Garceau’’)
Michael Garceau, Pro Design (‘‘M.
Garceau’’)
Roger Gerdes, Microsoft Corp.
(‘‘Gerdes’’)
Rick Geu, The Pampered Chef (‘‘Geu’’)
Judy Gitterman, Jenkens & Gilchrist
(‘‘Gitterman’’)
Susan Grant, National Consumers
League (‘‘Grant’’)
Bruce Hoar, Hanes Franchisee
(‘‘B. Hoar’’)
Thomas Hoar, Hanes Franchisee
(‘‘T. Hoar’’)
Nelson Hockert-Lotz, Domino’s Pizza
Franchisee (‘‘Hockert-Lotz’’)
Tee Houston-Aldridge, World
Inspection Network (‘‘HoustonAldridge’’)
Robert James, Florida Dept. of
Agriculture & Consumer Services
(‘‘James’’)
Carl Jeffers, Intel Marketing Systems
(‘‘Jeffers’’)
Erik Karp, Witmer, Karp, Warner &
Thuotte (‘‘Karp’’)
David Kaufmann, Kaufmann, Feiner,
Yamin, Gildin & Robbins
(‘‘Kaufmann’’)
Harold Kestenbaum, Hollenbrug,
Bleven, Solomon, Ross
(‘‘Kestenbaum’’)
Susan Kezios, American Franchisee
Association (‘‘Kezios’’)
Mark Kirsch, Rudnick Wolfe, Epstien &
Zeidman (‘‘Kirsch’’)
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Charles Lay, Brite Site Franchisee
(‘‘Lay’’)
Mike Ludlum, Entrepreneur Media
(‘‘Ludlum’’)
Marge Lundquist, Franchisee
(‘‘Lundquist’’)
Gerald Marks, Marks & Krantz
(‘‘Marks’’)
Philip McKee, National Consumers
League (‘‘McKee’’)
Dianne Mousley, Mike Schmidt’s Phil.
Hoagies Franchisee (‘‘Mousley’’)
Joseph Punturo, Office of the New York
Attorney General (‘‘Punturo’’)
Mehran Rafizadeh, GNC Franchisee
(‘‘Rafizadeh’’)
David R. Raymond, Esq. (‘‘Raymond’’)
Iris Sandow, Blimpie Franchisee
(‘‘Sandow’’)
Philip Sanson, Illinois Securities
Department (‘‘Sanson’’)
Matthew Shay, International Franchise
Association (‘‘IFA’’)
David Silverman, Sportworld Int’l
(‘‘Silverman’’)
Neil Simon, Hogan & Hartson (‘‘Simon’’)
Caron Slimak (‘‘Slimak’’), Jacadi USA
Franchisee
J.H. Snow, Jenkens & Gilcrist (‘‘Snow’’)
Adam Sokol, Illinois Attorney General’s
Office (‘‘Sokol’’)
Kat Tidd, Esq. (‘‘Tidd’’)
John Tifford, Rudnick Wolfe, Epstien &
Zeidman, (‘‘Tifford’’)
Robert Tingler, Franchise Bureau Chief,
Illinois Attorney General’s Office
(‘‘Tingler’’)
Bertrand Unger, PR One (‘‘Unger’’)
Dr. Spencer Vidulich, Pearle Vision
Franchisee (‘‘Vidulich’’)
Dick Way, PR One (‘‘Way’’)
Dennis Wieczorek, Rudnick & Wolfe
(‘‘Wieczorek’’)
Erik Wulff, Hogan & Hartson (‘‘Wulff’’)
Barry Zaslav, Coverall North America
(‘‘Zaslav’’)
Attachment C: Franchise Rule Notice of
Proposed Rulemaking Commenters
FR–NPR 1. Patrick E. Meyers, The
Quizno’s Corporation (‘‘Quizno’s’’)
FR–NPR 2. Steven A. Rosen, Frannet
(‘‘Frannet’’)
FR–NPR 3. Robert Tingler, Franchise
Bureau Chief, Illinois Attorney
General (‘‘IL AG’’)
FR–NPR 4. Dennis E. Wieczorek, Piper
Marbury Rudnick & Wolfe
(‘‘PMR&W’’)
FR–NPR 5. Jack Schuessler, Wendy’s
Intl, Inc. (‘‘Wendy’s’’)
FR–NPR 6. Curtis S. Gimson, Triarc
Restaurant Group (‘‘Triarc’’)
FR–NPR 7. Eugene Stachowiak,
McDonald’s (‘‘McDonalds’’)
FR–NPR 8. David E. Holmes (‘‘Holmes’’)
FR–NPR 9. Erik B. Wulff, John F.
Dienelt, Hogan & Hartson (‘‘H&H’’)
FR–NPR 10. Ronnie R. Volkening,
7-Eleven, Inc. (‘‘7-Eleven’’)
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FR–NPR 11. John R.F. Baer, Robert T.
Joseph, Alan H. Silberman,
Sonnenschein Nath & Rosenthal
(‘‘Baer’’)
FR–NPR 12. Morton A. Aronson, Neil A.
Simon, David J. Kaufmann,
National Franchise Council
(‘‘NFC’’)
FR–NPR 13. Alaska Turner (‘‘Turner’’)
FR–NPR 14. Susan P. Kezios, American
Franchisee Association (‘‘AFA’’)
FR–NPR 15. Warren L. Lewis, Lewis &
Kolton (‘‘Lewis’’)
FR–NPR 16. John W. Regnery, Snap-On
Inc. (‘‘Snap-On’’)
FR–NPR 17. Dale E. Cantone, Stephen
W. Maxey, Joseph J. Punturo,
NASAA Franchise and Business
Opportunity Project Group
(‘‘NASAA’’)
FR–NPR 18. Howard E. Bundy, Bundy
& Morrill, Inc. (‘‘Bundy’’)
FR–NPR 19. Laurie Taylor (‘‘Taylor’’)
FR–NPR 20. Jonathan Hubbell,
Prudential Real Estate Affiliates
(‘‘PREA’’)
FR–NPR 21. David Gurnick, Arter &
Hadden (‘‘Gurnick’’)
FR–NPR 22. Don J. DeBolt, Matthew R.
Shay, International Franchise
Association (‘‘IFA’’)
FR–NPR 23. L. Seth Stadfeld, Weston,
Patrick, Willard & Redding
(‘‘Stadfeld’’)
FR–NPR 24. Eric H. Karp, Witmer, Karp,
Warner & Thuotte (‘‘Karp’’)
FR–NPR 25. Janet L. McDavid,
American Bar Association, Section
of Antitrust Law (‘‘ABA AT’’)
FR–NPR 26. Randall Loeb, NaturaLawn
of America (‘‘NaturaLawn’’)
FR–NPR 27. Tony Rolland, National
Franchisee Association (‘‘NFA’’)
FR–NPR 28. Andrew P. Loewinger,
Buchanan Ingersoll (‘‘BI’’)
FR–NPR 29. Jeffrey E. Kolton, Frandata
(‘‘Frandata’’)
FR–NPR 30. AFC Enterprises (‘‘AFC’’)
FR–NPR 31. Howard Morrill, Bundy &
Morrill, Inc. (‘‘Morrill’’)
FR–NPR 32. Carl E. Zwisler, Jenkens &
Gilchrist (‘‘J&G’’)
FR–NPR 33. Diane T. Nauer, TruServ
Corporation (‘‘TruServ’’)
FR–NPR 34. Brian H. Cole, Tricon
(‘‘Tricon’’)
FR–NPR 35. Steven Goldman, Mark
Forseth, Marriott Corp. (‘‘Marriott’’)
FR–NPR Rebuttal 36. Gurnick (see supra
FR–NPR 21)
FR–NPR Rebuttal 37. Kezios (see supra
FR–NPR 14)
FR–NPR Rebuttal 38. IL AG (see supra
FR–NPR 3)
FR–NPR Rebuttal 39. Bundy (see supra
FR–NPR 18)
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FR–NPR Rebuttal 40. John W.
Fitzgerald, Gray, Plant, Mooty,
Mooty & Bennett (‘‘GPM’’)
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Agencies
[Federal Register Volume 71, Number 70 (Wednesday, April 12, 2006)]
[Proposed Rules]
[Pages 19054-19096]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 06-3395]
[[Page 19053]]
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Part IV
Federal Trade Commission
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16 CFR Part 437
Business Opportunity Rule; Notice of Proposed Rulemaking
Federal Register / Vol. 71, No. 70 / Wednesday, April 12, 2006 /
Proposed Rules
[[Page 19054]]
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FEDERAL TRADE COMMISSION
16 CFR Part 437
Business Opportunity Rule
AGENCY: Federal Trade Commission.
ACTION: Notice of proposed rulemaking.
-----------------------------------------------------------------------
SUMMARY: The Federal Trade Commission (the ``Commission'' or ``FTC'')
is commencing a rulemaking to promulgate a trade regulation rule
entitled ``The Business Opportunity Rule'' (or ``the Rule''), based
upon the comments received in response to an Advance Notice of Proposed
Rulemaking (``ANPR'') and other information discussed in this notice.
The proposed Business Opportunity Rule would prohibit business
opportunity sellers from failing to furnish prospective purchasers with
material information needed to combat fraud and would prohibit other
acts or practices that are unfair or deceptive within the meaning of
section 5 of the Federal Trade Commission Act (``FTC Act'').
DATES: Written comments must be received on or before June 16, 2006.
Rebuttal comments must be received on or before July 7, 2006.
ADDRESSES: Interested parties are invited to submit written comments.
Comments should refer to ``Business Opportunity Rule, R511993'' to
facilitate the organization of comments. A comment filed in paper form
should include this reference both in the text and on the envelope, and
should be mailed or delivered, with two complete copies, to the
following address: Federal Trade Commission/Office of the Secretary,
Room H-135 (Annex W), 600 Pennsylvania Avenue, NW., Washington, DC
20580. The FTC is requesting that any comment filed in paper form be
sent by courier or overnight service, if possible, because U.S. postal
mail in the Washington area and at the Commission is subject to delay
due to heightened security precautions. Moreover, because paper mail in
the Washington area and at the Agency is subject to delay, please
consider submitting your comments in electronic form, as prescribed
below. Comments containing confidential material, however, must be
filed in paper form, must be clearly labeled ``Confidential,'' and must
comply with Commission Rule 4.9(c).\1\
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\1\ The comment must be accompanied by an explicit request for
confidential treatment, including the factual and legal basis for
the request, and must identify the specific portions of the comment
to be withheld from the public record. The request will be granted
or denied by the Commission's General Counsel, consistent with
applicable law and the public interest. See Commission Rule 4.9(c),
16 CFR 4.9(c).
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Comments filed in electronic form should be submitted by clicking
on the following weblink: https://secure.commentworks.com/ftc-bizopNPR/ and following the instructions on the web-based form. To ensure that
the Commission considers an electronic comment, you must file it on the
web-based form at the https://secure.commentworks.com/ftc-bizopNPR/ weblink. If this notice appears at https://www.regulations.gov, you may
also file an electronic comment through that Web site. The Commission
will consider all comments that regulations.gov forwards to it. You may
also visit the FTC Web site at https://www.ftc.gov/opa/2006/04/
newbizopprule.htm to read the Notice of Proposed Rulemaking and the
news release describing this proposed Rule.
The FTC Act and other laws the Commission administers permit the
collection of public comments to consider and use in this proceeding as
appropriate. All timely and responsive public comments, whether filed
in paper or electronic form, will be considered by the Commission, and
will be available to the public on the FTC Web site, to the extent
practicable, at https://www.ftc.gov/os/publiccomments.htm. As a matter
of discretion, the FTC makes every effort to remove home contact
information for individuals from the public comments it receives before
placing those comments on the FTC Web site. More information, including
routine uses permitted by the Privacy Act, may be found in the FTC's
privacy policy, at https://www.ftc.gov/ftc/privacy.htm.
Comments on any proposed filing, recordkeeping, or disclosure
requirements that are subject to paperwork burden review under the
Paperwork Reduction Act should additionally be submitted to: Office of
Information and Regulatory Affairs, Office of Management and Budget,
Attention: Desk Officer for the Federal Trade Commission. Comments
should be submitted via facsimile to (202) 395-6974 because U.S. Postal
Mail is subject to lengthy delays due to heightened security
precautions.
FOR FURTHER INFORMATION CONTACT: Steven Toporoff (202) 326-3135, or
Craig Tregillus (202) 326-2970, Division of Marketing Practices, Room
238, Bureau of Consumer Protection, Federal Trade Commission, 600
Pennsylvania Avenue, NW., Washington, DC 20580.
SUPPLEMENTARY INFORMATION: The Commission invites interested parties to
submit data, views, and arguments on the proposed Business Opportunity
Rule and, specifically, on the questions set forth in Section K of this
notice. The comment period will remain open until June 16, 2006. To the
extent practicable, all comments will be available on the public record
and placed on the Commission's Web site: https://www.ftc.gov/os/
publiccomments.htm. After the close of the comment period, the record
will remain open until July 7, 2006, for rebuttal comments. If
necessary, the Commission also will hold hearings with cross-
examination and post-hearing rebuttal submissions, as specified in
section 18(c) of the FTC Act, 15 U.S.C. 57a(c). Parties who request a
hearing must file a comment in response to this notice and a statement
explaining why they believe a hearing is warranted, how they would
participate in a hearing, and a summary of their expected testimony, on
or before June 16, 2006. Parties testifying at a hearing may be subject
to cross-examination. For cross-examination or rebuttal to be
permitted, interested parties must also file a comment and request to
cross-examine or rebut a witness, designating specific facts in dispute
and a summary of their expected testimony, on or before July 7, 2006.
In lieu of a hearing, the Commission will also consider requests to
hold one or more informal public workshop conferences to discuss the
issues raised in this notice and comments.
Section A. Background
The Commission is publishing this Notice of Proposed Rulemaking
(``NPR'') pursuant to section 18 of the FTC Act, 15 U.S.C. 57a et seq.,
and part 1, subpart B, of the Commission's Rules of Practice. 16 CFR
1.7, and 5 U.S.C. 551 et seq. This authority permits the Commission to
promulgate, modify, and repeal trade regulation rules that define with
specificity acts or practices that are unfair or deceptive in or
affecting commerce within the meaning of section (5)(a)(1) of the FTC
Act. 15 U.S.C. 45(a)(1).
1. FTC Regulation of Franchising and Business Opportunity Ventures
In the 1970s, the Commission promulgated a trade regulation rule
entitled ``Disclosure Requirements and Prohibitions Concerning
Franchising and Business Opportunity Ventures' (the ``Franchise Rule'')
to address deceptive and unfair practices in the sale of franchises and
business
[[Page 19055]]
opportunity ventures.\2\ Based upon the original rulemaking record, the
Commission found that franchise and business opportunity fraud was
widespread, causing serious economic harm to consumers. To prevent
fraudulent practices in the sale of franchises and business
opportunities, the Commission adopted a pre-sale disclosure rule.
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\2\ 16 CFR part 436. See also Statement of Basis and Purpose
(``SBP''), 43 FR 59614 (Dec. 21, 1978).
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The Franchise Rule does not purport to regulate the substantive
terms of a franchise or business opportunity contract. Rather, it is
designed to prevent fraud by prohibiting sellers from failing to
disclose material information to prospective buyers. The Franchise Rule
is posited on the notion that a fully informed consumer can determine
whether a particular offering is in his or her best interest.
The Franchise Rule requires extensive disclosures, including
information about the seller; \3\ the business background of its
principals and their litigation and bankruptcy histories; \4\ the terms
and conditions of the offer; \5\ statistical analyses of existing
franchised and company-owned outlets; \6\ prior purchasers, including
the names and addresses of at least 10 purchasers nearest the
prospective buyer; \7\ and audited financial statements.\8\ Additional
disclosure and substantiation provisions apply if the seller chooses to
make any financial performance representations.\9\
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\3\ 16 CFR at 436.1(a)(1) and (3).
\4\ 16 CFR at 436.1(a)(2)-(5).
\5\ 16 CFR at 436.1(a)(7)-(15) and (17)-(18).
\6\ 16 CFR at 436.1(a)(16).
\7\ 16 CFR at 436.1(a)(16).
\8\ 16 CFR at 436.1(a)(20).
\9\ 16 CFR at 436.1(b)-(c) and (e).
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The Commission recognized that requiring these extensive
disclosures would likely impose significant compliance costs on covered
businesses. It therefore sought to strike the proper balance between
prospective purchasers' need for pre-sale disclosure and the burden
imposed on those selling business arrangements. As a result of this
balancing, the Commission limited the scope of the Franchise Rule's
coverage in three significant ways.
First, the Franchise Rule covers only those opportunities that
require a buyer to make a payment of at least $500 within the first six
months of operation.\10\ In transactions where a prospective purchaser
may incur high financial losses if the seller withholds material
information, the benefit for purchasers of the Rule's pre-sale
disclosure requirements outweighs the cost to sellers of making those
disclosures. By contrast, when the required investment to purchase a
business opportunity is comparatively small, prospective purchasers
face a relatively small financial risk. In such circumstances,
compliance costs may outweigh the benefits of pre-sale disclosure.
Therefore, the Franchise Rule does not reach opportunities that charge
lower fees.\11\
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\10\ 16 CFR at 436.2(a)(2) and (a)(3)(iii). In the SBP, the
Commission noted that ``[w]here a franchisee makes no significant
investment in the franchise business, he assumes only a limited
risk, and the protection of the rule is inappropriate.'' 43 FR at
59704. See also Final Interpretive Guides (``Interpretive Guides'')
accompanying the Franchise Rule: ``The Commission's policy
determination [is that] a significant financial investment is a
necessary element of a franchise.'' Interpretive Guides, 44 FR
49966, 49968 (August 24, 1978).
\11\ Nevertheless, deceptive and unfair conduct by a business
opportunity seller falling below the Franchise Rule's $500 threshold
may constitute a violation of section 5 of the FTC Act. E.g., FTC v.
Med. Billers Network, Inc., No. 05 CIV 2014 (RJH) (S.D.N.Y. 2005)
($200-295 fee); FTC v. Kamaco Int'l, No. CV 02-04566 LGB (RNBx)
(C.D. Cal. 2002) ($42 fee); FTC v. Healthcare Claims Network, No.
2:02-CV-4569 MMM (AMWx) (C.D. Cal. 2002) ($485 fee); FTC v.
Stuffingforcash.com, Corp., No. 92 C 5022 (N.D. Ill. 2002) ($45
fee); FTC v. Medicor LLC, No. CV01-1896 (CBM) (C.D. Cal. 2001) ($375
fee); FTC v. SkyBiz.com, No. 01-CV-0396-EA (X) (N.D. Okla. 2001)
($125 fee).
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Second, the ``inventory exemption'' excludes certain types of
payments from the Rule's $500 minimum cost threshold. The ``inventory
exemption'' is the franchise industry's shorthand term for the
Commission's determination that, as a matter of policy, voluntary
purchases of reasonable amounts of inventory at bona fide wholesale
prices for resale do not count toward the required threshold
payment.\12\ An important consequence of this policy determination is
to eliminate from Franchise Rule coverage many pyramid marketing plans
because the participants in such plans typically do not make a required
payment of or exceeding $500, but instead make voluntary purchases of
inventory in reasonable amounts and at bona fide wholesale prices for
resale.\13\
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\12\ Interpretive Guides, 44 FR at 49967.
\13\ E.g., FTC v. Trek Alliance, Inc., No. 02-9270 SJL (AJWx)
(C.D. Cal. 2002); FTC v. Equinox, Int'l, No. CV-S-99-0969-JBR-RLJ
(D. Nev. 1999).
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Third, the Commission focused the Franchise Rule on the types of
business opportunities that the record showed were likely to result in
significant purchaser injury. The record showed that vending machines,
rack displays, and similar opportunities frequently were sold through
deception. A feature common to these types of schemes is the promise of
assistance in securing locations or accounts.\14\ Thus, the Commission
incorporated this characteristic into the Rule's definitional elements
to ensure coverage of demonstrably injurious schemes. Other forms of
assistance that business opportunity sellers frequently offer--such as
training \15\ and the buy-back and resale of goods assembled by the
purchaser (an element of many craft assembly opportunities) \16\--do
not bring a business opportunity within the scope of the Franchise
Rule's coverage.
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\14\ 16 CFR at 436.2(a)(1)(ii)(B)(1)-(3).
\15\ E.g., FTC v. Academic Guidance Serv., Inc., No. 92-3001
(AET) (D. N.J. 1992).
\16\ E.g., FTC v. Misty Stafford, No. 3: CV 05-0215 (M.D. Pa.
2005); FTC v. USS Elder Enter. Inc., No. SACV-04-1039 AHS (ANx)
(C.D. Cal. 2004); FTC v. Holiday Magic, No. C 93-4038 VRW (N.D. Cal.
1994).
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In addition to these limits on the scope of the Franchise Rule's
coverage--driven by balancing prospective purchasers' need for pre-sale
disclosure against the burden imposed on business opportunity sellers--
another aspect of the Rule's language further limits the Rule's scope
of coverage. Specifically, the Rule provides that a business
opportunity is covered only if the purchaser of the opportunity sells
goods or services directly to end-users other than the business
opportunity seller.\17\ The effect of this limitation is to exclude
most work-at-home opportunities--such as envelope stuffing and craft
assembly ventures--from Franchise Rule coverage. In those
opportunities, the purchaser typically works directly for the seller or
produces various goods for the seller, who then purportedly distributes
them to end-users.\18\
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\17\ 16 CFR at 436.2(a)(1)(ii)(A)(1)-(3).
\18\ E.g., FTC v. Misty Stafford, No. 3: CV 05-0215 (M.D. Pa.
2005); FTC v. Sun Ray Trading, Inc., No. 05-20402 CIV-Seitz/Bandstra
(S.D. Fla. 2005).
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The proposed Business Opportunity Rule calls for streamlined
disclosures that, compared to the Franchise Rule, substantially reduce
the compliance burden. Therefore, the kinds of limits written into the
Franchise Rule are not necessary to achieve an appropriate balance
between prospective purchasers' need for pre-sale disclosure and the
burden imposed on business opportunity sellers. Accordingly, the
proposed Rule has no minimum cost threshold, no inventory exemption,
and no limit on scope based on the type of assistance promised as part
of the offer. Nor is the coverage of the proposed Rule limited to
transactions where the purchaser of the opportunity sells goods or
services directly to end-users other than the business opportunity
seller. In short, the scope of coverage of the proposed Rule is much
broader than
[[Page 19056]]
that of the Franchise Rule, while the compliance burden is much
lighter.
2. Franchise Rule Review
In 1995, the Commission conducted a regulatory review of the
Franchise Rule to ensure that it continues to serve a useful
purpose.\19\ One issue that the Commission explored in that proceeding
was the application of the Franchise Rule to the sale of business
opportunities. Specifically, the Commission noted that although the
Franchise Rule applied to certain business opportunities, it lacked a
clear definition of the term ``business opportunity.'' Accordingly, the
Commission solicited comment on an appropriate definition.\20\ In
addition, the Commission asked whether such a definition should include
business opportunities not covered by the Franchise Rule, such as
``multilevel marketing, seller assisted market plans, work-at-home
plans, and certain distributorships and licenses.'' \21\
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\19\ Rule Review, 60 FR 17656 (April 7, 1995). References to the
Rule Review comments are cited as: The name of the commenter, RR
comment number (e.g., NASAA, RR 43). References to the Rule Review
workshop conferences are cited as: Name of commenter, Sept95 Tr or
March96 Tr, respectively (e.g., D'Imperio, Sept95 Tr, and Ainsely,
March96 Tr). A list of the Rule Review commenters and the
abbreviations used to identify each is attached as Attachment A.
\20\ Rule Review, 60 FR at 17656-658 (Question 13).
\21\ Rule Review, 60 FR at 17658 (Question 13b).
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The Commission also inquired whether the Franchise Rule's extensive
disclosure requirements are well-suited to business opportunity sales
and whether the Franchise Rule imposes unnecessary compliance costs on
both business opportunity sellers and buyers. For example, certain
Franchise Rule disclosures--such as site selection and approval and
public figure involvement--arguably are more likely to be important to
franchise investors than business opportunity purchasers. To ensure
that the required disclosures protect prospective business opportunity
purchasers, while minimizing overall compliance costs, the Commission
solicited comment on whether any of the Rule's disclosures should be
eliminated because they are unnecessary in the business opportunity
context and if any additional material disclosures should be
required.\22\
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\22\ Rule Review, 60 FR at 17658 (Question 14).
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At the conclusion of the Rule Review, the Commission determined to
retain the Franchise Rule with modifications designed to harmonize it
better with state franchise regulations. At the same time, the
Commission determined to seek additional comment on whether to address
the sale of business opportunities through a separate, narrowly
tailored new trade regulation rule. To that end, it published an
Advance Notice of Proposed Rulemaking, as described in the next
section.
3. Advance Notice of Proposed Rulemaking
In 1997, the Commission published an Advance Notice of Proposed
Rulemaking (``ANPR'') in the Federal Register,\23\ seeking further
comment on several proposed Franchise Rule modifications, including the
separation of disclosure requirements for sales of business
opportunities from those for sales of franchises. The Commission also
sought comment on the proper scope of the term ``business
opportunity,'' \24\ the types of business opportunities that are known
to engage in deceptive or fraudulent conduct,\25\ and the types of
disclosures that are material to business opportunity purchasers.\26\
In addition to soliciting written comments, the Commission staff held
three public workshops specifically addressing business opportunity
sales issues. These were held in Chicago, Dallas, and Washington, DC.
The workshop participants included: Business opportunity promoters; the
Direct Sellers Association (``DSA''); several of DSA's multilevel
marketer members (e.g., Amway, Longaberger Company, Pampered Chef);
several attorneys who represent business opportunity promoters; state
regulators; and several franchise and distribution law attorneys.
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\23\ ANPR, 62 FR 9115 (Feb. 28, 1997). References to the ANPR
comments are cited as: The name of the commenter, ANPR, comment
number (e.g., NASAA, ANPR 120). References to the ANPR workshop
conferences are cited as: Name of commenter, ANPR, date Tr (e.g.,
Bundy, ANPR, 6Nov97 Tr). A list of the ANPR commenters and the
abbreviations used to identify each is attached as Attachment B.
\24\ ANPR, 62 FR at 9116-117 and 9121 (Question 12).
\25\ ANPR, 62 FR at 9121 (Questions 8-10).
\26\ ANPR, 62 FR at 9121 (Questions 15-16).
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4. Franchise Rule Notice of Proposed Rulemaking
After assessing the comments received in response to the ANPR, the
Commission decided to amend the Franchise Rule and, to that end,
published a Franchise Rule Notice of Proposed Rulemaking (``Franchise
Rule NPR''), soliciting comment on proposed revisions to the Franchise
Rule.\27\ At the same time, the Commission announced its intention to
conduct a separate rulemaking to address business opportunity
sales.\28\ Agreeing with the overwhelming view of the commenters who
discussed this issue during the Rule Review and in response to the
ANPR, the Commission found that franchises and business opportunities
are distinct business arrangements that require separate disclosure
approaches. Without proposing any specific Business Opportunity Rule
provisions at that time, the Commission noted that:
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\27\ Franchise Rule NPR, 64 FR 57294 (October 22, 1999).
References to the comments responding to the Franchise Rule NPR are
cited as: Name of commenter, FR-NPR, commenter number (e.g., IFA,
FR-NPR 22). A list of the FR-NPR commenters and the abbreviations
used to identify each is attached as Attachment C.
\28\ Franchise Rule NPR, 64 FR at 57296.
[M]any of the [Franchise] Rule's pre-sale disclosures, in particular
those pertaining to the parties' detailed relationship, do not apply
to the sale of most business opportunities, which typically involve
fairly simple contracts or purchase agreements. The Rule's detailed
disclosure obligations may also create barriers to entry for
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legitimate business opportunity sellers.
Franchise Rule NPR, 64 FR at 57296.
Section B. Need for a Separate Business Opportunity Rule
Based upon its enforcement experience and the record developed to
date, the Commission has determined to promulgate a separate trade
regulation rule to address widespread fraud in the sale of business
opportunities. This approach is consistent with the view of the vast
majority of commenters and the regulatory approaches adopted in most
states.
Rule Review and ANPR commenters and participants overwhelmingly
urged the Commission to promulgate a separate business opportunity
rule.\29\ As an initial matter, several commenters observed that
business opportunities and franchises are distinct business
arrangements that pose very different regulatory challenges. For
example,
[[Page 19057]]
franchises typically are expensive and involve complex contractual
licensing relationships, while business opportunity sales are often
less costly, involving simple purchase agreements that pose less of a
financial risk for purchasers.\30\ Also, in contrast to franchises,
many business opportunity programs have no continuing relationship
between the buyer and seller, but are a one time purchase of packaged
information.\31\
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\29\ E.g., Muncie, ANPR 15, at 2; Baer, ANPR 25; H&H, ANPR 28,
at 6; Kaufmann, ANPR 33, at 6; DSA, ANPR 34, at 1; IL AG, ANPR 77,
at 3; IFA, ANPR 82, at 2; Caffey, ANPR 94, at 1-2; Jeffers, ANPR
116, at 2; NASAA, ANPR 120, at 4; Selden, ANPR 133, at 2; Cendant,
ANPR 140; Wieczorek, RR 23, at 2-3; CA BLS, RR 45, at 5-6; Forte
Hotels, RR 52, at 2. See also Harrington, Sept95 Tr at 285 (noting
complete consensus among public workshop participants for a separate
business opportunity rule). But see NCL, ANPR 35 (``While there may
be clear distinctions with those involved in the trade for
franchises and business opportunities, the consumers who contact the
NFIC are unaware of the differences. Moreover, a review of the NFIC
complaints received in 1996 reveals that more involve business
opportunities than franchises. This indicates that the same pre-sale
disclosures are needed for business opportunities as for
franchises.''); Cory, ANPR 12; McBirney, RR 7, at 2; Perry RR 44, at
3 (arguing that the Commission should create a level playing field
between all income generating opportunities, subjecting each to the
same disclosure approach).
\30\ E.g., IFA, FR-NPR 22, at 4; NASAA, ANPR 120, at 2-3; DSA,
RR 21, at 3-4; Wieczorek, RR 23, at 2-3; D'Imperio, Sept95 Tr at
130; Kezios, Sept95 Tr at 365, 631.
\31\ Caffey, ANPR 94, at 2.
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Further, unlike most franchises, many business opportunities are
permeated with fraud.\32\ Perhaps one business opportunity and
franchise consultant said it best when she described many business
opportunity sellers as:
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\32\ E.g., Baer, ANPR 25, at 5; Wieczorek, 21Aug97 Tr at 35;
DSA, id.; Finnigan, id. at 90; Kestenbaum, RR 14, at 3-4; Wieczorek,
RR 23, at 2-3; Lewis, RR 40, Attachment at 3; CA BLS, RR 45, at 5-6;
D'Imperio, Sept95 Tr at 130; Kezios, id. at 365, 631.
Individuals who go from one business opportunity to the next,
violating laws, committing frauds, taking funds without delivering
what was promised only to shut down the operation within a year and
move on to another one with new officers, new company names, and new
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products.
Chistopher, ANPR 115, at 1.\33\
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\33\ At the Washington, DC public workshop conference, a
business opportunity seller described an informal survey of business
opportunity advertisements in the Boston Globe. He stated that in
February 1997, he observed advertisements for 23 business
opportunity ventures. When he attempted to call the advertised
numbers the following August, he found ``20 of them were
disconnected, meaning they shut down, left one to a thousand people
with no customer support, no parts for machines, no parts
whatsoever.'' M. Garceau, 20Nov97 Tr at 28-29.
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Other commenters observed that business opportunity sellers take
advantage of the Franchise Rule's narrow focus to avoid disclosure
obligations.\34\ Other commenters asserted that business opportunity
sellers do not comply with the Franchise Rule because compliance costs
are too high.\35\ For example, attorney Kat Tidd explained:
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\34\ Kestenbaum, RR 14, at 3-4 (``Too many companies are trying
to avoid the disclosure requirements of the Rule by sidestepping the
franchise definition and taking a position that what they do is not
defined under the FTC Rule.''). See also Caffey, 20Nov97 Tr at 24
(``I think one of the drawbacks of the existing Rule is it is very
narrowly defined. Under the existing Rule * * * if the seller is not
locating vending machines or providing assistance for locations, the
seller is virtually not covered by the Rule.''); Lewis, Sept95 Tr at
283 (observing that the narrow definition of business opportunity
enables business opportunity sellers to conclude that they ``are not
part of it; it's very easy to say I'm not a franchise and I'm not a
bis op [sic].'').
\35\ CA BLS suggested that business opportunity sellers will go
so far as to change their program to avoid falling within the
Franchise Rule's definition of a business opportunity, resulting in
reduced protection for prospective purchasers:
[I]f the only reason that a seller's program is falling within
the definition of the Rule is that it provides personnel who assist
the purchaser in securing sites, it may withdraw this service. In
some instances, companies have eliminated independent owner programs
altogether rather than attempting to comply with the Rule and the
``patchwork quilt'' of multiple and diverse state regulations.
CA BLS, RR 45, at 6-7. See also Muncie, ANPR 15, at 2
(suggesting that Franchise Rule coverage of business opportunities
``only serve[s] to drive legitimate companies out of the
marketplace, thereby harming consumers.'').
From my experience as a franchise attorney of more than 15 years,
many entrepreneurs will choose to risk not complying with the Rule
because the cost of compliance is too high relative to the size of
the company, the size of the investment to be made and/or the number
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of, or profits to be derived from, the sale of opportunities.
Tidd, ANPR 112, at 1.\36\
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\36\ See also, e.g., Caffey, ANPR 94, at 2; Christopher, ANPR
115, at 1; CA BLS, RR 45, at 5-6; Huke, Sept95 Tr at 239-40.
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The Commission is concerned that the current application of the
Franchise Rule to the sale of business opportunities does not work
well. Accordingly, the Commission is proposing a separate business
opportunity rule, narrowly tailored to minimize compliance costs.\37\
For the present, those business opportunity sellers covered by the
original Franchise Rule will remain covered by that rule.\38\
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\37\ In this regard, one fairly typical comment urged that the
Commission:
Tailor the scope of disclosure content, creating a disclosure
statement designed for compliance by a business opportunity seller.
A number of sections of the FTC Rule disclosure have little
relevance to a typical business opportunity sale. These include the
business experience of executives of the seller, personal
participation of the buyer in the operation of the business,
termination/renewal information, statistical information, site
selection, public figure involvement, financial information of the
seller, the contract.
Caffey, ANPR 94, at 1-2. See also Muncie, ANPR 15, at 3; Baer,
ANPR 25, at 5; Tifford, ANPR 78, at 4-5; D'Amico, Sept95 Tr at 151,
154; Huke, id. at 240; Simon, id. at 281; Lewis, id. at 284. A few
commenters, however, suggested that disclosures for business
opportunity sales should be ``stronger'' than those for franchise
sales. E.g., Cory, ANPR 12; D'Imperio, Sept95 Tr at 132; Perry, id.
at 258-59.
\38\ In the event that a revised Franchise Rule is promulgated
before a new Business Opportunity Rule, business opportunities
presently covered by the original Franchise Rule could remain
covered by that rule pending completion of this rulemaking. For
example, the Commission could finalize a revised Franchise Rule (16
CFR part 436), and simultaneously publish a modified version of the
original Franchise Rule that would be named the ``Business
Opportunity Rule'' (16 CFR part 437). This rule might differ from
the original Franchise Rule in two respects. First, references to
``franchisor'' and ``franchisee'' in the original Franchise Rule
would be changed to ``business opportunity seller'' and ``business
opportunity purchaser,'' respectively. Second, the term
``franchise'' would be deleted from the original Franchise Rule's
definitions and would be replaced with ``business opportunity.''
Further, the first part of the original definition--the
``franchise'' elements--would be deleted; the revised definition
would focus on the second part of the original definition--the
business opportunity elements. Except for these changes, all
disclosures and prohibitions in part 437 would be identical to those
of the original Franchise Rule.
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Section C. Overview of the Proposed Rule
In drafting a Business Opportunity Rule, the Commission relies
heavily on its law enforcement experience in addressing a wide array of
business opportunity fraud under both the Franchise Rule and section 5
of the FTC Act. The Commission also relies on the staff's analysis of
consumer complaints submitted to the FTC.\39\ By far, the most frequent
allegations in Commission business opportunity cases pertain to false
or unsubstantiated earnings claims.\40\ This is followed by false
testimonials or fictitious references and misrepresentations concerning
the profitability of locations, availability of support and assistance,
nature of the products or services sold, prior success of the seller or
locator, full extent of investment costs, and refund policies.\41\
These alleged material misrepresentations or omissions also were most
frequently mentioned in complaints to the Commission submitted by
business opportunity purchasers.\42\
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\39\ See Bureau of Consumer Protection Staff, Franchise and
Business Opportunity Program Review 1993-2000: A Review of Complaint
Data, Law Enforcement, and Consumer Education (June 2001) (``Staff
Program Review'') (available at https://www.ftc.gov/reports/
franchise93-01.pdf). See also Tifford, ANPR 78, at 4-5 (``[T]he FTC
should draw upon its own experience with business opportunity
enforcement in fashioning a definition that would encompass the
business opportunity arrangements which have been the source of most
of the consumer injury, as well as focusing on the types of
disclosures that are best suited for business opportunity
purchasers.'').
\40\ Staff Program Review, supra note 39, Table I.1; I.2. (127
Franchise Rule allegations; 94 Section 5 allegations pertaining to
earnings claims issues in FTC enforcement actions). See also NCL,
ANPR 35, at 2.
\41\ Staff Program Review, supra note 39, Table I.2.
\42\ Id., Appendix 5 (listing earnings claims; lack of promised
support, locations, or training; exclusive territory and cost
misrepresentations; and refund issues among most prevalent business
opportunity complaints).
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The proposed Rule would address these practices by requiring five
affirmative disclosures.\43\ The first
[[Page 19058]]
affirmative disclosure would require a business opportunity seller to
state whether the seller chooses to make earnings claims. If the seller
does, then the proposed Rule would require substantiation and
additional disclosures. The other four affirmative disclosures pertain
to certain prior litigation; the seller's cancellation or refund
policies; statistics on cancellation and refund requests; and contact
information for prior purchasers as references.
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\43\ Consistent with the Franchise Rule, the Commission does not
express any opinion about the legality of any practices that might
be disclosed under the proposed Rule. See 16 CFR part 436, note 1.
In the Franchise Rule SBP, the Commission recognized that the
Franchise Rule may require franchisors to disclose practices that
may raise antitrust issues. SBP, 43 FR at 59719. While antitrust
issues are probably less of a concern in the narrowly tailored
Business Opportunity Rule context, the Commission nevertheless
reserves the right to pursue violations of antitrust laws even if a
business opportunity seller discloses a violation in complying with
the proposed Rule's disclosure requirements. In short, disclosure
does not create a safe harbor for engaging in otherwise unlawful
conduct.
Further, a business opportunity seller may have an obligation
under section 5 of the FTC Act to impart material information to
prospective purchasers beyond the disclosures required by this
proposed Rule. This clarification is critical, especially in an age
of quickly developing changes in the marketplace. The Commission
cannot now predict what types of business opportunities will be
offered in the future, nor the information a business opportunity
purchaser will find material. This does not mean that a seller must
include additional information in its disclosure document. As noted
below, proposed section 437.5(c) prohibits the inclusion of
additional information in a disclosure document. Rather, when a
seller must impart material information beyond that required by the
Rule, it must provide the information separately from its disclosure
document. The Commission does not purport to specify how such
information must be disseminated, permitting sellers the flexibility
to decide which method is best for their particular business.
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In addition to these disclosure requirements, the proposed Rule
would prohibit common deceptive business opportunity sales practices.
Among other things, business opportunity sellers would be prohibited
from misrepresenting: (1) Earnings; (2) costs or the efficacy, nature,
or central characteristics of the business opportunity or the goods or
services sold to the purchaser as part of the business opportunity; (3)
cancellation or refund policies; (4) promised assistance; (5) the
calculation and distribution of commissions, bonuses, incentives,
premiums, or other payments from the seller; (6) the likelihood of
finding locations for equipment or accounts for services; (7) a
business opportunity as an offer of employment; (8) territorial
exclusivity or more limited territorial protections; (9) endorsements;
and (10) shills as references. Finally, the proposed Rule would
prohibit business opportunity sellers from failing to make promised
refunds, as well as assigning ``to any purchaser a purported exclusive
territory that, in fact, encompasses the same or overlapping areas
already assigned to another purchaser.''
Section D. Scope of the Proposed Rule
1. Business Opportunities Covered by the Franchise Rule
The proposed Rule would continue to cover those business
opportunities that are presently covered by the original Franchise
Rule. The Commission's law enforcement experience demonstrates that
sales of these opportunities are fraught with unfair and deceptive
practices, in particular the making of false or unsubstantiated
earnings claims.
Indeed, such practices are widespread. Since 1990 alone, the
Commission has brought more than 140 Franchise Rule cases against
vending machine, rack display, and similar opportunities. Since 1995,
the Commission has conducted more than 11 business opportunity
sweeps,\44\ many with other federal and state law enforcement partners,
to combat persistent business opportunity scams violating the Franchise
Rule, such as those involving the sale of vending machines,\45\ rack
displays,\46\ public telephones,\47\ Internet kiosks,\48\ and 900-
number ventures,\49\ among others.
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\44\ E.g., Project Telesweep (1995); Operation Missed Fortune
(1996); Project Trade Name Games (1997); Project Vend Up Broke
(1998); Project Bizillion$ (1999); Project Busted Opportunity
(2002); and Project Biz Opp Flop (2005). In addition to joint law
enforcement sweeps, Commission staff has also targeted specific
business opportunity ventures such as 900 numbers (Project Buylines
1996); vending (Project Yankee Trader 1997); seminars (Operation
Showtime 1998); medical billing (Project House Call 1998); and
Internet-related services (Net Opportunities 1998).
\45\ See, e.g., FTC v. Am. Entm't Distribs., Inc., No. 04-22431-
CIV-Huck (2004); FTC v. Pathway Merch., Inc., No. 01-CIV-8987
(S.D.N.Y. 2001); U.S. v. Photo Vend Int'l, Inc., No. 98-6935-CIV-
Ferguson (S.D. Fla. 1998); FTC v. Hi Tech Mint Sys., Inc., No. 98
CIV 5881 (JES) (S.D.N.Y. 1998); FTC v. Claude A. Blanc, Jr., No.
2:92-CV-129-WCO (N.D. Ga. 1992). See also FTC News Release: FTC
Announces ``Operation Vend Up Broke'' (Sept. 3, 1998) (available at
https://www.ftc.gov/opa/1998/09/vendup2.htm) (FTC and 10 states
announce 40 enforcement actions against fraudulent vending business
opportunities).
\46\ See, e.g., U.S. v. Elite Designs, Inc., No. CA 05 058
(D.R.I. 2005); U.S. v. QX Int'l, No. 398-CV-0453-D (N.D. Tex. 1998);
FTC v. Carousel of Toys, No. 97-8587-CIV-Ungaro-Benages (S.D. Fla.
1997); FTC v. Raymond Urso, No. 97-2680-CIV-Ungaro-Benages (S.D.
Fla. 1997); FTC v. Infinity Multimedia, Inc., No. 96-6671-CIV-
Gonzalez (S.D. Fla. 1996); FTC v. O'Rourke, No. 93-6511-CIV-Ferguson
(S.D. Fla. 1993). See also FTC News Release: Display Racks for
Trade-Named Toys and Trinkets are the Latest in Business Opportunity
Fraud Schemes (Aug. 5, 1997) (available at https://www.ftc.gov/opa/
1997/08/tradenam.htm) (FTC and 8 states file 18 enforcement actions
against sellers of bogus display opportunities that use trademarks
of well-known companies).
\47\ See, e.g., FTC v. Advanced Pub. Commc'ns Corp., No. 00-
00515-CIV-Ungaro-Benages (S.D. Fla. 2000); FTC v. Ameritel Payphone
Distribs., Inc., No. 00-0514-CIV-Gold (S.D. Fla. 2000); FTC v.
ComTel Commc'ns Global Network, Inc., No. 96-3134-CIV-Highsmith
(S.D. Fla. 1996); FTC v. Intellipay, Inc., No. H92 2325 (S.D. Tex.
1992).
\48\ See, e.g., FTC v. Bikini Vending Corp., No. CV-S-05-0439-
LDG-RJJ (D. Nev. 2005); FTC v. Network Service Depot, Inc., No. CV-
S0-05-0440-LDG-LRL (D. Nev. 2005); U.S. v. Am. Merch. Tech., No. 05-
20443-CIV-Huck (S.D. Fla. 2005); FTC v. Hart Mktg. Enter. Ltd.,
Inc., No. 98-222-CIV-T-23 E (M.D. Fla. 1998). See also FTC v.
FutureNet, Inc., No. CV-98-1113 GHK (BQRx) (C.D. Cal. 1998); FTC v.
TouchNet, Inc., No. C98-0176 (W.D. Wash. 1998).
\49\ See, e.g., FTC v. Bureau 2000 Int'l, Inc., No. 96-1473-DT-
(JR) (C. D. Cal. 1996); FTC v. Genesis One Corp., No. CV-96-1516-MRP
(MCX) (C. D. Cal. 1996); FTC v. Innovative Telemedia, Inc., No. 96-
8140-CIV-Ferguson (S. D. Fla. 1996); FTC v. Ad-Com Int'l, No. 96-
1472 LGB (VAP) (C.D. Cal. 1996).
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Further, business opportunity ventures covered by the Franchise
Rule continue to stand out as a major source of consumer
complaints.\50\ In fact, business opportunities covered by the
Franchise Rule consistently rank among the top 10 categories of
consumer fraud complaints reported to the Commission.\51\
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\50\ See FTC, The FTC in 2005: Standing Up For Consumers and
Competition (2005) (available at https://www.ftc.gov/os/2005/04/
0504abareportfinal.pdf), at 18 (announcing 14 criminal indictments
in connection with business opportunity fraud); FTC Staff Report,
Consumer Fraud in the United States: An FTC Survey (Aug. 2004)
(``Fraud Survey'') (available at https://www.ftc.gov/reports/
consumerfraud/040805confraudrpt.pdf) at 48 (showing 450,000 victims
of business opportunity fraud).
\51\ See, e.g., FTC News Release: Criminal and Civil Enforcement
Agencies Launch Major Assault Against Promoters of Business
Opportunity and Work-at-Home Schemes (Feb. 22, 2005) (available at
https://www.ftc.gov/opa/2005/02/bizoppflop.htm) (defendants in FTC
cases alone caused tens of thousands of consumers to lose a total of
more than $100 million); FTC News Release: Law Enforcers Target
``Top 10'' Online Scams; Consumer Protection Cops From 9 Countries,
5 U.S. Agencies, and 23 States Tackle Internet Fraud (Oct. 31, 2000)
(available at https://www.ftc.gov/opa/2000/10/topten.htm) (listing
business opportunities and work-at-home schemes among the top 10
Internet frauds). See also Prepared Statement of Federal Trade
Commission on ``Internet Fraud'' before the House Subcomm. on
Commerce, Trade, and Consumer Protection of the Comm. on Energy and
Commerce (May 23, 2001) (available at https://www.ftc.gov/opa/2001/
05/iftestimony.htm) (listing pyramids, business opportunities, and
work-at-home schemes among the top Internet frauds); Prepared
Statement of the Federal Trade Commission on ``Internet Fraud''
before the Senate Comm. on Finance (April 5, 2001) (available at
https://www.ftc.gov/os/2001/04/internetfraudstate.htm) (listing
pyramid, business opportunities, and work-at-home schemes among the
top 10 Internet frauds based on Consumer Sentinel Database).
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Moreover, such scams typically cost consumers thousands of
dollars.\52\
[[Page 19059]]
While precise figures of consumer injury from fraudulent business
opportunity ventures is unknown, the Commission's law enforcement
experience reveals that it is not uncommon for purchasers of fraudulent
business opportunities to lose thousands of dollars each.\53\ For these
reasons, the Commission has determined that sales of vending machines,
rack displays, and similar opportunities should be covered by the
Business Opportunity Rule, now that the Franchise Rule is being amended
to focus exclusively on the sale of franchises.
2. Business Opportunities Not Presently Covered by the Franchise Rule
The proposed Business Opportunity Rule would also address the sale
of other business arrangements that are currently outside the scope of
the Franchise Rule, but have been shown by the Commission's law
enforcement experience and complaint data to be sources of prevalent
and persistent problems. Two important types of fraudulent or deceptive
opportunities that would fall within the proposed Rule's coverage are
work-at-home schemes and pyramid marketing schemes.\54\
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\52\ E.g., FTC v. World Traders Ass'n, Inc., No. CV05 0591 AHM
(CTx) (C.D. Cal. 2005) (estimated $30 million in consumer injury);
FTC v. Am. Entm't Distribs., No. 04-22431-CIV-Huck (S.D. Fla. 2004)
(estimated $20 million in consumer injury). See also United States
Postal Inspection Service, News Release: U.S. Postal Inspectors,
Federal Trade Commission, Department of Justice dismantle business-
opportunity scams (``Postal Inspectors have arrested 28 individuals
* * * who victimized more than 140,000 consumers with estimated
losses exceeding $73 million.'').
\53\ E.g., FTC v. Am. Entm't Distribs., No. 04-22431-CIV-Huck
(S.D. Fla. 2004) ($28,000-$37,500 for one machine); FTC v. Accent
Mktg., Inc., No. 02-0405-CB-M (S.D. Ala. 2002) ($8,000 initial
payment). One measure of injury attributed to business opportunity
fraud can be gleaned from the 2001 Staff Program Review. In its
review of 2,665 business opportunity complaints from 1997 through
the first half of 1999, over 70% of complainants reported losses of
at least $1,000, with over 48% reporting losses of over $5,000.
Approximately 24% reported losses over $10,000. Staff Program
Review, supra note 39, at 36.
\54\ In response to the ANPR, state regulators argued for a
broad rule covering a wide array of opportunities. For example, in
its ANPR Comment, NASAA recommended that the disclosure requirements
for business opportunity ventures include business opportunity
formats such as multilevel marketing plans, seller-assisted
marketing plans, work-at-home plans and certain distributorships and
licensing plans not currently covered under the Franchise Rule.
NASAA, ANPR 120, at 5. See also James, ANPR 76; WA Securities, ANPR
117, at 2; Maxey, Sept95 Tr at 38.
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a. Work-at-Home Schemes
Deceptive work-at-home schemes are a persistent type of fraud,
preying upon stay-at-home parents, the physically disabled, non-English
speakers, and others who cannot obtain employment outside of the
home.\55\ For the most part, they are not distinguishable in any
material respect from business opportunities covered by the existing
Franchise Rule.\56\
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\55\ See, e.g., FTC v. USS A Enter., Inc., No. SA CV-04-1039 AHS
(ANx) (C.D. Cal. 2004) (craft assembly opportunity aimed at Spanish
speakers); FTC v. Esteban Barrios Vega, No. H-04-1478 (S.D. Tex.
2004) (product assembly opportunity aimed at Spanish speakers); FTC
v. Castle Publ'g, Inc., No. AO3CA 905 SS (W.D. Tex. 2003) (envelope-
stuffing opportunity targeting unemployed, disabled, and elderly
hoping to work from home); FTC v. Medicor LLC, No. CV01-1896 (CBM)
(C.D. Cal. 2001) (work-at-home scams victimizing stay-at-home
parents, the physically disabled, and non-English speakers). See
also James, 21Nov97 Tr at 344 (describing work-at-home program aimed
at the elderly and poorly-educated).
\56\ See discussion above in Section A.1 explaining that the
Franchise Rule's limitation requiring purchasers to sell directly to
end-users effectively exempts many work-at-home opportunities from
Franchise Rule coverage.
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Sellers of fraudulent work-at-home opportunities deceive their
victims with promises of an ongoing relationship in which the seller
will buy the output that opportunity purchasers produce. These sellers
often misrepresent that there is a market for a purchaser's goods and
services,\57\ just as sellers of fraudulent vending machine and rack
display opportunities falsely claim that profitable vending locations
are available.\58\ Work-at-home opportunity sellers also often claim to
provide ongoing training and other assistance, as business opportunity
sellers covered by the Franchise Rule often do.\59\
Each of these promises by work-at-home opportunity sellers is often
just as illusory as the analogous promises made by business opportunity
sellers covered by the Franchise Rule. In addition, fraudulent work-at-
home opportunity sellers frequently invent undisclosed conditions and
limitations for rejecting the work performed by purchasers and refusing
to buy back the goods the purchasers produce.\60\ Similarly, these
sellers' promises of continuing support and assistance frequently prove
empty, leaving work-at-home opportunity purchasers with no help in
figuring out how to assemble misshapen components into finished
products.
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\57\ E.g., FTC v. Misty Stafford, No. 3: CV 05-0215 (M.D. Pa.
2005); FTC v. Elec. Med. Billing, Inc., No. SA02-368 AHS (ANX) (C.D.
Cal. 2003); FTC v. Holiday Magic, No. C 93-4038 VRW (N.D. Cal.
1994); In re New Mexico Custom Designs, Inc., FTC C-3485 (1993); In
re Sandcastle Creations, FTC C-3484 (1993); In re Homespun Prods.,
Inc., FTC C-3483 (1993); In re Hairbow Co., FTC C-3482 (1993). See
James, 21Nov97 Tr at 343 (bead assembly seller falsely represented a
relationship with J.C. Penney).
\58\ E.g., FTC v. Nat'l Vending Consultants, Inc., No. CV-S-05-
0160-RCJ-PAL (D. Nev. 2005); FTC v. Pathway Merchandising, Inc., No.
01-CIV-8987 (S.D.N.Y. 2001); FTC v. Int'l Computer Concepts, Inc.,
No. 1:94CV1678 (N.D. Ohio 1994).
\59\ E.g., FTC v. USS Elder Enter., Inc., No. SA CV-04-1039 AHS
(ANx) (C.D. Cal. 2004) (company would provide work or substantial
assistance in obtaining work); FTC v. Leading Edge Processing, Inc.,
No. 6:02-CV-681-ORL-19 DAB (M.D. Fla. 2003) (company would provide
specialized software, manuals, and training); FTC v. Fin. Res.
Unlimited, No. 03-C-8864 (N.D. Ill. 2003) (no prior experience
necessary; company would provide all supplies needed); FTC v.
Darrell Richmond, No. 3:02-3972-22 (D.S.C. 2003) (seller claimed to
provide all necessary materials to perform the work-at-home envelope
stuffing business); FTC v. Elec. Med. Billing, Inc., No. SACV02-368
AHS (ANX) (C.D. Cal. 2003) (company promised to provide everything
necessary to perform medical billing, including a list of doctors,
training, and software). See also Finnigan, 21Aug97 Tr at 95 (a
business or income-earnings opportunity inherently must offer some
sort of assistance or training); Catalano, 20Nov97 Tr at 37
(purchasers buy business opportunities to obtain the seller's
expertise and know-how).
\60\ See FTC v. Misty Stafford, No. 3: CV 05-0215 (M.D. Pa.
2005). See also James, 21Nov97 Tr at 244-45 (describing clown
assembly work-at-home program that repeatedly rejected goods
produced by investor).
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Moreover, as the Commission's cases and complaint data demonstrate,
the con artists who promote fraudulent work-at-home schemes frequently
dupe consumers with false earnings claims,\61\ a very prevalent
practice among fraudulent business opportunity sellers. For example, in
one envelope-stuffing case brought under section 5 of the FTC Act, the
defendant allegedly offered to pay purchasers $550 to $3,000
weekly.\62\ Similarly, in a medical billing work-at-home case, the
defendant allegedly promised purchasers annual incomes of $25,000-
$50,000.\63\ Because the initial investment is relatively low, hundreds
of thousands of bilked consumers do not formally complain or take
action against these illegal operators.
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\61\ E.g., FTC v. Sun Ray Trading, No. 05-20402 CIV-Sitz/
Bandstra (S.D. Fla. 2005) (potential weekly income of $550 to
$3,000); FTC v. Castle Publ'g, Inc., No. AO3CA 905 SS (W.D. Tex.
2003) (earn $2,900 to $5,000 and more weekly); FTC v. Darrell
Richmond, No. 3:02-3972-22 (D.S.C. 2002) (earn between $100 and
$1,000 or more per week). See also James, 21Nov97 Tr at 341
(describing a bead assembly work-at-home program that claimed
earnings of $1,400 per $1,000 investment).
\62\ FTC v. Fin. Res. Unlimited, No. 03-C-8864 (N.D. Ill. 2003)
(earn ``$550.00 to $3,000 and more weekly'' stuffing envelopes).
\63\ FTC v. Elec. Med. Billing, Inc., No. SA02-368 AHS (AN)
(C.D. Cal. 2002).
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The Commission's law enforcement experience demonstrates that work-
at-home scams are widespread, causing significant consumer injury.
Indeed, since 1990 the Commission has brought over 60 work-at-home
cases.\64\ These actions have targeted a variety of schemes, ranging
from envelope
[[Page 19060]]
stuffing \65\ and craft assembly programs,\66\ to technology-driven
opportunities,\67\ including medical billing plans.\68\ In some of
these cases, what appeared to be simple work-at-home scams turned out
to be illegal pyramid schemes.\69\
Consumer complaints to the Commission also demonstrate the
prevalence of fraudulent work-at-home schemes.\70\ To determine the
level of complaints and alleged injury from work-at-home scams, the
Commission staff analyzed fraud complaint information from the
Commission's complaint database for the period January 1997 through
December 2005. The staff's analysis shows 37,333 work-at-home
complaints, resulting in alleged injury of over $15 million
($15,408,934).\71\ Indeed, work-at-home complaints ranked among the top
fraud complaint categories submitted to the Commission. For example,
during the period studied, work-at-home schemes ranked among the top 20
fraud complaint categories each year:
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\64\ Many of these cases were brought in connection with sweeps
of fraudulent work-at-home and related employment opportunities,
including Project Biz Opp Flop (2005); Project Homework (2001);
Operation Top Ten Dot Con (2000); and Operation Missed Fortune
(1996).
\65\ E.g., FTC v. Sun Ray Trading, No. 05-20402 CIV-Seitz/
Bandstra (S.D. Fla, 2005); FTC v. Fin. Res. Unlimited, No. 03-C-8864
(N.D. Ill. 2003); FTC v. Castle Publ'g, Inc., No. AO3CA 905 SS (W.D.
Tex. 2003); FTC v. Patrick Cella, No. CV03-3202 GAF (SHSx) (W.D.
Cal. 2003); FTC v. Terrance Maurice Howard, No. SA02CA0344 (W.D.
Tex. 2002); FTC v. Stuffingforcash.com, Corp., No. 92 C 5022 (N.D.
Ill. 2002); FTC v. America's Shopping Network, Inc., No. 02-80540-
CIV-Hurley (S.D. Fla. 2002).
\66\ E.g., FTC v. Misty Stafford, No. 3: CV 05-0215 (M.D. Pa.
2005); FTC v. Esteban Barrios Vega, No. H-04-1478 (S.D. Tex. 2004);
FTC v. Nat'l Crafters, Corp., No. 01-4825-CIV-Graham-Turnoff (S.D.
Fla. 2001); FTC v. Ed Boehlke, No. 96-0482-E-BLW (D. Idaho 1996); In
re Sandcastle Creations, FTC C-3484 (1993); In re Hairbow Co., FTC
C-3482 (1993); FTC v. Holiday Magic, No. C 93-4038 VRW (N.D. Cal.
1993); In re Homespun Prods., Inc., FTC C-3483 (1993); In re New
Mexico Custom Designs, Inc., FTC C-3485 (1993). See also Prepared
Statement of the FTC on ``Internet Fraud'' before the House Subcomm.
on Commerce, Trade, and Consumer Protection, Comm. on Energy and
Commerce (May 23, 2001) (listing business opportunities and work-at-
home schemes among top 10 Internet or online scams); Prepared
Statement of the FTC on ``Internet Fraud'' before the Senate Comm.
on Finance (April 5, 2001) (listing business opportunities and work-
at-home schemes among top 10 online scams).
\67\ E.g., FTC v. Wealth Sys., Inc., No. CV 05 0394 PHX JAT (D.
Ariz. 2005) (web design); FTC. v. Leading Edge Processing, Inc., No.
6:02-CV-681-ORL-19 DAB, (M.D. Fla. 2002) (data entry); FTC v. LS
Enter., FTC C-3884 (1999) (bulk email); In re Computer Bus. Servs.,
FTC C-3705 (1996) (in-home computer work); FTC v. AMP Publ'n, Inc.,
No. SACV-00-112-AHS-ANx (C.D. Cal. 2000) (in-home computer work).
\68\ E.g., FTC v. Med. Billers Network, Inc., No. 05 CV 2014
(RJH) (S.D.N.Y. 2005); FTC v. Elec. Med. Billing, No. SA02-368 AHS
(AN) (C.D. Cal. 2002); FTC v. Elec. Processing Servs., Inc., No. CV-
S-02-0500-L.H.-R.S. (D. Nev. 2002); FTC v. Medicor, LLC, No. CV01-
1896 (CBM) (C.D. Cal. 2001); FTC v. Encore Networking Servs., No.
00-1083 WJR (AIJx) (C.D. Cal. 2000); FTC v. Physicians Healthcare
Dev. Serv. Corp., No. CV-02-2936 RMT (C.D. Cal. 2000); FTC v. Data
Med. Capital, Inc., No. SACV-99-1266 AHS (C.D. Cal. 1999); FTC v.
Elec. Filing Acad., No. 98-0054-PHX-EHC (D. Ariz. 1998).
\69\ E.g., FTC v. David Martinelli, Jr., No. 3:99 CV 1272 (CFD)
(D. Conn. 1999) (income from work-at-home opportunity processing
applications dependent upon signing new recruits to join the
opportunity).
\70\ In adopting amendments to the Telemarketing Sales Rule
(``TSR''), the Commission observed ``that telemarketing fraud
perpetuated by the advertising of work-at-home and other business
opportunity schemes in general media sources is a prevalent and
growing phenomenon.'' Indeed, the Commission stated that ``the
single greatest per capita monetary loss category in complaints
reported to the FTC is for business opportunities, including work-
at-home schemes.'' 67 FR 4492, at 4530 (Jan. 30, 2002). See also TSR
Statement of Basis and Purpose, 68 FR 4480, at 4661 (Jan. 29, 2003).
\71\ See also James, 21Nov97 Tr at 340-45 (describing three
work-at-home opportunities in Florida, one of which took in $18
million, victimizing 6,000 consumers).
------------------------------------------------------------------------
Year Rank Complaints
------------------------------------------------------------------------
1997............................. 5th.................. 1,399
1998............................. 20th................. 1,653
1999............................. 19th................. 2,611
2000............................. 18th................. 3,448
2001............................. 13th................. 4,852
2002............................. 11th................. 17,307
2003............................. 9th.................. 16,694
2004............................. 12th................. 6,485
2005............................. 15th................. 4,366
------------------------------------------------------------------------
Were it not for the minimum investment requirement and direct sales
to end-user limitation in the Franchise Rule, many work-at-home schemes
would be covered by that rule because the same potential for abuse
exists as with vending machines and rack display opportunities, which
are covered. In view of the misrepresentations and omissions that
fraudulent work-at-home opportunity sellers have used, as shown by
consumer complaints and past Commission cases, the Commission has
determined that the proposed business opportunity disclosure
requirements and prohibitions would provide potential work-at-home
purchasers with the tools they need to protect themselves from false
claims.
b. Pyramid Marketing Schemes
Like business opportunities covered by the existing Franchise Rule,
pyramid schemes often deceive consumers with the promise of large
potential incomes. It is not uncommon for promoters of these schemes to
claim potential incomes of thousands of dollars a week or month.\72\
Because of the claimed high earnings potential, pyramid schemes are
highly successful in attracting prospective investors. For example, one
pyramid program attracted more than 150,000 consumers who collectively
paid over $80 million during the course of three years.\73\ Indeed,
cases brought under section 5 against pyramid marketing promotions have
resulted in huge consumer redress, such as $40 million in Equinox and
$20 million in SkyBiz.com.\74\
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\72\ E.g., FTC v. 2Xtreme Performance Int'l, LLC, No. JFM 99CV
3679 (D. Md. 1999) (``about $2,000 in the first month * * * and then
it went to $60,000''); FTC v. Bigsmart.com, No. CIV 01-0466 PHX ROS
(D. Ariz. 2001) (``50 people made over $50,000 their first month! We
also had a $100,000 first month money earner!''); FTC v. FutureNet,
Inc., No. CV-98-1