Hague Convention on Intercountry Adoption; Intercountry Adoption Act of 2000; Accreditation of Agencies; Approval of Persons, 8064-8161 [06-1067]
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Federal Register / Vol. 71, No. 31 / Wednesday, February 15, 2006 / Rules and Regulations
DEPARTMENT OF STATE
22 CFR Part 96
[Public Notice 5296]
RIN 1400–AA–88
Hague Convention on Intercountry
Adoption; Intercountry Adoption Act of
2000; Accreditation of Agencies;
Approval of Persons
Department of State.
Final rule.
AGENCY:
ACTION:
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SUMMARY: The Department of State (the
Department) is issuing a final rule on
the accreditation and approval of
agencies and persons in accordance
with the 1993 Hague Convention on
Protection of Children and Co-operation
in Respect of Intercountry Adoption (the
Convention) and the Intercountry
Adoption Act of 2000 (the IAA), after
review of public comments received in
response to the Department’s September
15, 2003 issuance of a proposed rule.
The Convention and the IAA generally
require that agencies and persons be
accredited or approved to provide
adoption services for intercountry
adoptions when both countries involved
are parties to the Convention, and the
IAA requires that the Department
designate one or more qualified
accrediting entities to accredit and
approve agencies and persons. Today’s
new action establishes the accreditation
and approval standards for agencies and
persons that accrediting entities will
use; establishes requirements applicable
to potential accrediting entities; and
establishes a framework for the
Department’s oversight of accrediting
entities, agencies, and persons. This
action is a necessary step toward
bringing the Convention into force for
the United States.
DATES: This rule is effective March 17,
2006. Information about the date the
Convention will enter into force is
indicated in the text of the final rule.
FOR FURTHER INFORMATION CONTACT:
Corrin Ferber at 202–736–9172 or Anna
Mary Coburn or Lisa Vogel at 202–736–
9081. Hearing- or speech-impaired
persons may use the
Telecommunications Devices for the
Deaf (TDD) by contacting the Federal
Information Relay Service at 1–800–
877–8339.
SUPPLEMENTARY INFORMATION:
I. Background
II. The Department’s Implementation of the
Convention and the IAA
A. Accrediting Entities
B. Accreditation and Approval Standards
C. Enforcement
D. Concerns About Conduct in Convention
Countries
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III. Overview of Major Changes and
Provisions in the Final Rule
A. Primary Providers and Supervised
Providers
B. Accreditation and Approval Standards
C. Complaint Registry
IV. Section-by-Section Discussion of
Comments
V. Regulatory Review
A. Regulatory Flexibility Act/Executive
Order 13272: Small Business
B. The Small Business Regulatory
Enforcement Fairness Act of 1996
C. The Unfunded Mandates Reform Act of
1995
D. Executive Order 13132: Federalism
E. Executive Order 12866: Regulatory
Review
F. Executive Order 12988: Civil Justice
Reform
G. The Paperwork Reduction Act of 1995
H. Congressional Review
I. The Treasury and General Government
Appropriations Act of 1999—Assessment
of Federal Regulations and Policies on
Families
Final Rule
Subpart A—General Provisions
Subpart B—Selection, Designation, and
Duties of Accrediting Entities
Subpart C—Accreditation and Approval
Requirements for the Provision of
Adoption Services
Subpart D—Application Procedures for
Accreditation and Approval
Subpart E—Evaluation of Applicants for
Accreditation and Approval
Subpart F—Standards for Convention
Accreditation and Approval
Subpart G—Decisions on Applications for
Accreditation or Approval
Subpart H—Renewal of Accreditation or
Approval
Subpart I—Routine Oversight by
Accrediting Entities
Subpart J—Oversight Through Review of
Complaints
Subpart K—Adverse Action by the
Accrediting Entity
Subpart L—Oversight of Accredited
Agencies and Approved Persons by the
Secretary
Subpart M—Dissemination and Reporting
of Information by Accrediting Entities
Subpart N—Procedures and Standards
Relating to Temporary Accreditation
I. Background
The Convention is a multilateral
treaty that provides a framework of
safeguards for protecting children and
families involved in intercountry
adoption. It was developed under the
auspices of the intergovernmental
organization known as the Hague
Conference on Private International Law
(the Hague Conference).
The United States signed the
Convention on March 31, 1994, and the
President transmitted the Convention to
the Senate for its advice and consent on
June 11, 1998. (S. Treaty Doc. 105–51 at
III (1998)). Differing versions of
implementing legislation for the
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Convention were introduced in both the
Senate and the House of Representatives
in 1999 and were subsequently referred
to the appropriate committees. The
Senate Foreign Relations Committee
held hearings on October 5, 1999, and
issued a committee report on S. 682
(Report of the Senate Committee on
Foreign Relations on the Intercountry
Adoption Act of 2000, 106th Cong. 2nd
Sess., S. Rep. No. 106–276 (2000)). The
House International Relations
Committee held hearings on H.R. 2909
on October 29, 1999, and also issued a
committee report. (Report of the House
Committee on International Relations on
the Intercountry Adoption Act, 106th
Cong. 2nd Sess., H.R. Rep. No. 106–691
(2000)).
On September 20, 2000, the Senate
gave its advice and consent to the
ratification of the Convention and, at
about the same time, Congress enacted
the implementing legislation for the
Convention, the Intercountry Adoption
Act of 2000 (the IAA)), Public Law 106–
279, 42 U.S.C. 14901–14952. Consistent
with U.S. policy on ratification of
treaties and the Senate’s advice and
consent to ratification, the United States
will not ratify the Convention until the
United States is able to carry out its
obligations under the Convention (See
Senate Declaration for Convention
Article 22(2) (146 Cong. Rec. S8866
(daily ed. Sept. 20, 2000)). Thus,
although this Final Rule is effective in
30 days, except as otherwise indicated
in the text of the rule, the Convention
will not enter into force immediately
upon passage of the 30 days.
The Convention gives party countries
a choice about whether to rely
exclusively on public authorities or to
use private bodies to complete certain
Central Authority functions listed in the
Convention. If the Convention country
chooses to use private bodies, the
private bodies must be accredited
agencies (nonprofit adoption service
providers) or approved persons (forprofit and individual adoption service
providers). The Senate’s advice and
consent to the ratification of the
Convention, taken together with the
IAA, establish that the United States
will use accredited agencies and
approved persons (referred to within
this preamble as ‘‘adoption service
providers’’ where appropriate) to
perform certain U.S. Central Authority
functions under the Convention. Other
Central Authority functions will be
performed, as appropriate, by the
Department or by other governmental
authorities such as the Department of
Homeland Security (DHS).
The purpose of this final rule is to
establish the regulatory framework for
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the accreditation and approval function
required under the Convention and the
IAA. In developing the rule, we
conducted an extensive preliminary
public input phase, discussed at
https://www.hagueregs.org, to garner
adoption community input and to
engage in a dialogue with stakeholders.
On September 15, 2003, the Department
published in the Federal Register a
proposed rule on the accreditation and
approval of agencies and persons (68 FR
54064). For a more detailed discussion
of the Convention, the IAA, and the
Department’s basis for the rule, see the
preamble to the proposed rule. The
Department held a further meeting on
October 28, 2003 to answer questions
regarding the proposed rule. The initial
60-day deadline for submitting
comments was extended 30 days, to
December 15, 2003.
Since issuing the proposed rule, the
Department has also initiated a selection
process to recruit and identify qualified
accrediting entities to accredit agencies
and approve persons. (The Department
solicited candidates by mailing Requests
for Statements of Interest to the
adoption licensing and child welfare
services authorities of each State and to
all private nonprofit organizations that
had expressed interest in providing
accreditation/approval services. It also
posted the information soliciting
statements of interest from qualified
candidates on its Web site.) The
Department thoroughly reviewed all
applications received by the deadline of
April 30, 2004. The Department met
with qualified candidates in March 2005
to begin negotiating agreements to
designate accrediting entities. (70 FR
11306, March 8, 2005). The Department
will publish all agreements designating
accrediting entities in the Federal
Register, as required by the IAA.
Also published in today’s Federal
Register is the final rule for part 98 of
title 22 of the CFR. It provides the rule
for the preservation of Convention
records by the Department and DHS.
Separate rules, which are still under
preparation, will establish intercountry
adoption procedures under the
Convention and the IAA’s amendments
to the Immigration and Nationality Act
(INA).
II. The Department’s Implementation of
the Convention and the IAA
Consistent with the IAA and the
Convention, this rule creates an
accreditation/approval system that does
not displace State licensing of adoption
service providers, but that does create
new Federal requirements for agencies
and persons handling adoption cases
between the United States and other
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countries party to the Convention. A
number of commenters expressed a
variety of concerns about the
Department’s approach to implementing
the Convention and the IAA through an
accreditation scheme that relies on
accrediting entities selected by the
Department to oversee and monitor
adoption service providers. In response
to those concerns, we want to reiterate
the guiding principles behind this rule
and the Federal accreditation scheme it
creates.
A. Accrediting Entities
Many commenters essentially
objected to the use of accrediting
entities, preferring the Department to
assume direct responsibility for
accreditation of agencies and approval
of persons. It would be inconsistent
with the IAA, however, for the
Department to assume such a role. The
IAA accreditation scheme provides for
the Department to select and designate
one or more accrediting entities to
perform this function.
Some commenters sought more robust
provisions controlling the conduct of
accrediting entities. The IAA sections
on accrediting entities left the
Department discretion to negotiate by
agreement how an accrediting entity
will perform its accreditation duties. It
would be unrealistic and unworkable to
address these issues in the rule. We
therefore have included in the final rule
some provisions that will govern
designated accrediting entities, but
much of the conduct of accrediting
entities will be governed by agreements
in addition to these regulations. The use
of agreements is consistent with the
statute and provides the flexibility
needed to handle relationships with
multiple accrediting entities, which may
differ in ways that require different
provisions governing their relationships
with the Department.
B. Accreditation and Approval
Standards
We received a wide range of public
input on what accreditation/approval
standards should be excluded from or
added to subpart F of the rule (and
correspondingly subpart N on
temporary accreditation). Our responses
to comments on specific standards are
contained in the section-by-section
discussion. We respond here, however,
to a number of general concerns
repeatedly expressed by commenters by
explaining our overall conception of the
accreditation standards.
We used the central purposes of the
IAA and the Convention as a guide
throughout the development of the
standards for accreditation and
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approval. These purposes are to protect
the rights of, and prevent abuses against,
participants in the adoption process in
Convention cases, and to ensure that
such adoptions are in the children’s best
interests. In addition, the IAA seeks to
improve the ability of the Federal
Government to assist prospective
adoptive parent(s) in Convention cases
involving the United States.
The standards in subpart F are based
on the Convention and the IAA,
particularly section 203(b). Where the
Convention or the IAA speaks broadly,
we have also sought to reflect current
norms in adoption practice, as made
known to us during the development of
the rule.
In particular, the standards in subpart
F reflect a focus on ensuring that
agencies and persons provide adoption
services with an individual child’s best
interests as the foremost goal. The
standards also cover key areas of
concern to adoptees, birth parents, and
adoptive parents, such as financial
transparency, ethical conduct in
determining if a child is eligible for
adoption and in obtaining medical
records for a child, and sound social
work practices when providing training
and information to prospective adoptive
parent(s). In reviewing the overall
impact of the rule on agencies and
persons in light of comments suggesting
that the standards be loosened, we
retained standards we consider
necessary for implementing the
Convention’s and the IAA’s goals of
protecting participants in Convention
adoptions.
Some commenters wanted the
standards in subpart F to be cast as
specific licensing criteria that must be
met in all cases rather than as
accreditation standards that must be
‘‘substantially’’ complied with. As
explained in our response to comments
on § 96.27 of subpart E, the Department
believes that an accreditation model
based on substantial compliance is more
consistent with the regulatory approach
the IAA contemplates. The
performance-based standards created by
subpart F (and subpart N) are the type
of flexible standards common to the
accreditation field generally, and thus
are appropriate for implementing the
IAA. The process of accreditation gives
an accrediting entity discretion to
identify problems in an agency’s or
person’s operations and to provide an
opportunity for correction.
C. Enforcement
A number of commenters sought to
have the Department play a primary role
in enforcing substantial compliance by
agencies and persons with the
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accreditation standards. This view is
inconsistent with the IAA, however,
which dictates that the primary
responsibility for oversight of agencies
and persons lies with the accrediting
entities. The accrediting entities will
have discretion to determine which
adverse action is appropriate in light of
the particular standards in subpart F (or
N) with which the agency or person is
not in compliance. The Department may
be required to intervene if the
accrediting entity, after consultation
with the Department, fails, or refuses, to
take adverse action against an agency or
person. The types of adverse actions and
who can take them (accrediting entities
or the Department) under what
circumstances are covered in subparts K
and L of the rule.
The Department was asked to permit
‘‘penalties’’ for failure to be in
substantial compliance with the rule,
other than the enforcement mechanisms
called adverse actions created by the
IAA, and to tie the violation of
particular standards to particular
penalties. We have not made such
changes. The rule provides the full
range of ‘‘penalty’’ options provided in
the IAA for disciplining agencies and
persons. Because the IAA mandates a
substantial compliance model of
accreditation, the rule does not require
that accrediting entities impose
particular penalties for violation of
particular standards.
Other commenters raised a number of
concerns related to the notice that an
agency or person would receive of an
adverse action, and the options that an
agency or person would have for
protesting the imposition of the adverse
action. While the IAA limits review
procedures that are available, the
Department has made a number of
clarifications in the final rule to address
these concerns. (See the section-bysection discussion of subparts K and L.)
The rule now clearly provides that an
accredited agency or approved person
will have either notice that it may be
faced with an adverse action and an
opportunity to show it is not warranted
or, if notice is not provided, an
equivalent after-the-fact opportunity to
show that the action should be
withdrawn. The rule also clarifies that
the accrediting entity that imposed an
adverse action can always withdraw the
adverse action, if it determines that the
action was imposed based upon mistake
of fact or otherwise in error.
D. Concerns About Conduct in
Convention Countries
We received many comments
requesting that the Department address
specific problems in countries of origin.
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As Central Authority, the Department
may be able to influence another
Convention country’s practices via
diplomatic efforts and the provision of
technical assistance. It is outside the
scope of our authority, however, and
inconsistent with the Convention’s
allocation of responsibilities between a
country of origin and a receiving
country, for us to impose specific rules
on Convention countries. Therefore, we
have not changed the final rule to cover
conduct by other Central Authorities or
their competent (public) authorities. As
described in section III, subsection A,
below, however, we have changed the
standards U.S. agencies and persons
will need to meet in using private
providers in Convention countries. The
standards, as changed, tie the
accreditation of agencies and approval
of persons to whether they have
adequate arrangements in place to
ensure that, when acting as a primary
provider, they can provide ‘‘all adoption
services in cases subject to the
Convention’’ in a manner consistent
with the IAA and the Convention. (See
IAA section 203(b)(1)(B)). They are not
intended to interfere with the allocation
of responsibilities between countries
party to the Convention.
III. Overview of Major Changes and
Provisions in the Final Rule
Discussed here are changes and
provisions in the final rule that we
believe are of particular interest to the
public. A more thorough response to
individual comments, and more
complete discussion of significant
changes made to the rule in response to
comments, appears below in the
section-by-section analysis. In addition
to changes made in direct response to
comments received by the Department,
we have also made a number of changes
for technical and policy reasons, the
more significant of which are brought to
the public’s attention in the section-bysection analysis. We have made an effort
to highlight such changes in the general
discussion at the beginning of each
subpart, with a brief explanation of why
the Department considered them
necessary. Changes of a purely technical
nature (for example, changes made to
conform to changes in other sections, for
grammatical reasons, or to ensure
consistency throughout the regulations)
are not exhaustively identified because
we believe they are self-explanatory.
A. Primary Providers and Supervised
Providers
Many commenters were concerned
about the rule’s coverage of supervised
providers, both in the United States and
overseas. Many urged that the U.S.
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accredited/approved primary provider
be made responsible for any foreign
providers that it selects and uses in the
country of origin, whether public,
accredited by the foreign country, or
private and unaccredited.
In response to these concerns, we
modified §96.14 of subpart C to increase
the supervisory responsibilities of
primary providers in the accreditation
context. As discussed below at section
III, subsection B.4, however, we
removed provisions from subpart F that
would have required a primary provider
to assume the legal responsibility for
tort, contract, and other civil claims
against supervised providers and to
carry liability insurance for its
supervised providers. The final rule is
not intended to have any effect on the
allocation of legal responsibility for tort,
contract and other civil claims. We also
added concrete examples at §96.15 of
subpart C to help explain, generally, the
circumstances that require an adoption
service provider to be accredited,
temporarily accredited, approved,
supervised, or exempted.
The IAA in section 201(a) provides
that, if an agency or person is providing
adoption services ‘‘in connection with a
Convention adoption in the United
States,’’ it must be accredited, approved,
or under the supervision of an
accredited agency or approved person
(with limited exceptions set forth in
section 201(b)). The proposed rule
established the general principle of a
primary provider—that is, one
accredited agency or approved person
responsible for ensuring the provision of
all adoption services in the Convention
adoption case.
Under the proposed rule, a primary
provider could work with accredited
agencies or approved persons in the
United States, or overseas with entities
accredited by a Convention country or
public authorities of a Convention
country, without supervising or being
responsible for their acts. The primary
provider also was not responsible for
supervising exempted providers or
public domestic authorities in the
United States. The primary provider
was responsible only for supervising the
acts of private agencies, persons, or
other entities that were providing
adoption services without any
Convention accreditation or approval
status.
We have kept the requirement in the
final rule that the primary provider is
responsible for all supervised providers
on a case, but we have broadened the
kinds of private entities that the primary
provider must supervise. There are
some differences in the standards that
govern the primary provider’s use of
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other providers in the United States and
in Convention countries. These
differences reflect both the structure of
the IAA and the Convention’s allocation
of responsibilities between Convention
countries. The common objective of
these standards, however, is to
implement the goals of the Convention
and the IAA of protecting participants
in the adoption process and ensuring
adoptions are conducted in the best
interests of the child.
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1. U.S. Supervised Providers
The rule now requires that the
primary provider ensure that other U.S.
accredited agencies or approved persons
providing adoption services in a case
are complying with the standards
applicable to U.S. supervised providers.
That is, § 96.14(b) now requires that a
primary provider treat all other agencies
and persons it is using to provide
adoption services in the United States
on a case as supervised providers,
regardless of their accreditation/
approval status, unless the provider
qualifies as an exempted provider or a
domestic public authority.
We made this change to the proposed
rule in response to expressed concerns
about how an accrediting entity could
evaluate the performance of an agency
or person if, as primary provider, the
agency or person was not required to
supervise any accredited agencies or
approved persons that it was using to
provide adoption services in a particular
case. If an accrediting entity finds that
a primary provider has provided
inadequate supervision and, as a result,
the actions of an agency or person that
the primary provider is using to provide
services—whether accredited or
approved or not—reveal noncompliance with the standards in these
regulations applicable to the use of
supervised providers, then the
accrediting entity may take adverse
action against the primary provider.
2. Foreign Providers
Under the final rule, the primary
provider must now treat all nongovernmental foreign providers,
including agencies, persons, or entities
accredited by a Convention country,
that it uses to provide adoption services
as supervised providers consistent with
§96.46(a) and (b), unless the foreign
provider performs a service qualifying
for verification under §96.46(c)
(consents, child background studies and
home studies). We believe that this
approach accommodates our concerns,
expressed in the preamble to the
proposed rule, that primary providers
would have practical difficulty
supervising entities in another
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Convention country. This approach was
chosen to ensure that primary providers
do not inappropriately rely on
accreditation by a foreign Central
Authority as a guarantee of conduct. It
is consistent with the fact, recognized in
this rule and the IAA, that accreditation
and approval within the U.S. system
cannot guarantee good conduct.
The verification requirement in
§96.46(c) recognizes, however, that as a
practical matter, a primary provider will
not be able to supervise
contemporaneously all adoption
services that might occur in a
Convention country. A limited number
of adoption services will generally have
been performed in a Convention country
before a U.S. primary provider has been
identified: In an incoming case (child
immigrating to the United States) the
consents to adoption and child
background study will often have been
prepared before intercountry adoption
to the United States is specifically
contemplated; in an outgoing case (child
emigrating from the United States) the
home study will often have been
prepared before the prospective
adoptive parent(s) determine that they
wish to pursue intercountry adoption
from the United States.
To recognize these possibilities and to
avoid requiring that such services are reperformed under supervision—that is,
to avoid creating additional costs and
delaying adoption placements, which
could, in turn, disadvantage U.S.
prospective adoptive parent(s) seeking
to adopt abroad and children seeking
placements—the rule adopts a different
approach to the primary provider’s
oversight of these services. The standard
set forth in § 96.46(c) requires the
primary provider to verify that these
three adoption services, when provided
by private, non-governmental providers,
were performed in the Convention
country consistently with the
requirements of the Convention and any
other applicable local law. (In many
countries all three of these services will
be performed by public or competent
authorities, for whom a primary
provider is not required to be
responsible.) The verification standard
of § 96.46(c) will reinforce the
protections in the Convention and U.S.
law relevant to the performance of these
three adoption services. (The
Convention requires, for example, that
all home and child background studies
not prepared by a governmental
authority be prepared under the
responsibility of an accredited body,
and that competent authorities of the
state of origin ensure that consents meet
Convention requirements. U.S.
governmental authorities will also
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address the issue of consent in
determining visa eligibility.)
A primary provider will always have
the option of treating providers of
services that qualify for verification
under the § 96.46(c) standard as
supervised providers under § 96.46(a)
and (b) instead, assuming that
substantial compliance with those
standards is feasible. This might occur,
for example, if a primary provider has
a long-standing supervisory relationship
with a particular Convention country
adoption service provider.
As was the case in the proposed rule,
primary providers are not required to
treat Central Authorities, or other
foreign public authorities, as foreign
supervised providers. This is consistent
with the scope of the Department’s
authority, and the Convention’s
allocation of responsibilities.
B. Accreditation and Approval
Standards
We received many comments on the
proposed standards on insurance, social
service personnel qualifications, blanket
waivers of liability, and the primary
provider’s liability for its supervised
providers. We want to explain revisions
we have made to those standards in the
final rule.
1. Standard on Professional Liability
Insurance
The IAA requires that the standards
include an insurance standard. The
proposed rule provided that an agency
or person maintains insurance in a
minimum amount of no less than
$1,000,000 per occurrence, annually. In
the preamble to the proposed rule, we
solicited comments on the insurance
provision from insurance experts,
actuaries, associations, and agencies and
persons, and explicitly encouraged
agencies and persons to have their
insurance providers comment on this
provision. We received a number of
conflicting comments on the insurance
provision, with some commenters
opposing the inclusion of any standard,
others stating that professional liability
insurance is simply unavailable, and
others maintaining that, even if
professional liability insurance were
available, the premiums would make it
too costly for them to operate. Other
commenters said insurance would be
affordable and available.
In light of the conflicting public
comment on this issue, the Department
made good faith efforts to research
further the issues of availability,
feasibility, and costs of professional
liability insurance for adoption service
providers. The Department hired an
insurance expert who contacted
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adoption service providers, insurance
brokers and agents, wholesalers,
insurance industry service organizations
and insurers. The report of the
insurance expert (redacted of
confidential business information),
which helped inform the basis of the
insurance requirement in the final rule,
is now part of the public record and can
be found at https://www.travel.state.gov/
family/adoption.
The Department has determined that
it is appropriate in §96.33(h) of the rule
to set a standard of a minimum level of
professional liability coverage in the
amount of $1 million in the aggregate,
rather than per occurrence. This
standard means that an adoption service
provider should have, at a minimum, a
policy that would make available $1
million in coverage annually for all
covered claims. We believe that this
standard is sufficient to protect
adoption service providers, children,
and parents, and that the insurance
market is likely to respond to this
regulation by making such coverage
available to adoption service providers.
The rule continues to provide that this
is a minimum standard; the agency or
person will have to take into account
whether its individual risk profile
warrants additional professional
liability coverage, or other types of
insurance.
2. Social Service Personnel
Qualifications
The proposed rule provided as a
standard that supervisory social service
personnel have a master’s degree in
social work (MSW) or master’s degree in
a related human service field (with
some exceptions for those already
working in the field). Non-supervisory
social service personnel would have to
hold an MSW or master’s degree, or a
bachelor’s degree in addition to
experience. The proposed rule also
provided for individuals performing
home studies or child background
studies to have a minimum of an MSW
or master’s degree in a related human
service field.
Most of the comments that we
received strongly opposed any standard
providing for social service personnel,
other than those in supervisory
positions, to have an MSW or master’s
degree. A number of comments
indicated that finding qualified MSWs
for low-paying positions available
within nonprofit adoption agencies was
next to impossible. Agencies and
persons in rural, isolated areas
expressed concern about the general
lack of MSWs in non-urban locations.
Commenters also indicated that
experience with adoption practice
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typically was a better prerequisite for
handling intercountry adoption cases
than holding an MSW.
In response to these comments we
revised the standard in the final rule.
The final rule, at §96.37, retains the
qualifications for supervisory social
service personnel in the proposed rule.
Qualifications for non-supervisory
social service personnel have been
slightly modified to provide for an
MSW, master’s, or a bachelor’s degree in
any field and prior experience in family
and children’s services and adoption.
We have eliminated entirely any
provision that home study preparers or
child background study preparers have
an MSW or a master’s degree in a
related human service field.
3. Waivers of Liability
The proposed rule would have set a
standard prohibiting adoption service
providers from asking clients to sign
blanket waivers of liability. Prospective
adoptive parent(s) expressed concerns
about being asked to sign broad waivers
of liability as part of their contracts with
agencies and persons. On the other
hand, we were also told that waivers are
common to the adoption field,
particularly in the face of increasing
litigation over the tort of wrongful
adoption, and were given copies of
sample waivers. Some commenters
insisted that agencies and persons could
not obtain affordable liability insurance
unless their contracts with clients
identified risks inherent to the adoption
process and asked clients to assume
those enumerated risks. Other
commenters suggested that the
Department provide a boilerplate waiver
clause.
We concluded that a standard
prohibiting blanket waivers is not
warranted, and have revised the
standard in § 96.39(d) to permit an
agency or person to include a waiver of
liability, if consistent with applicable
State law. This approach defers to the
adoption service provider’s own
assessment of risks and benefits in
asking a client to sign a waiver, and to
State law, rather than imposing a
Federal standard prohibiting waivers.
To address the major concerns about
extremely broad waivers that exempt all
conduct, § 96.39 provides that any such
waivers comply with State law and
additionally be limited and specific and
based on risks that have been discussed
and explained to the client in the
adoption services contract.
4. Primary Provider Liability for Acts of
Supervised Providers
The proposed rule included standards
in § 96.45(c) (Using supervised
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providers in the United States) and
§ 96.46(c) (Using providers in
Convention countries) that would have
provided for the primary provider to
assume tort, contract, and other civil
liability to the prospective adoptive
parent(s) for the supervised provider’s
provision of the contracted adoption
services and for maintenance of a bond,
escrow account, or liability insurance to
cover liability risks arising from the use
of supervised providers.
Many commenters strongly opposed
these provisions as impractical and
unworkable, and some questioned the
statutory basis behind them. In their
view, a court should be allowed to
allocate responsibility in any particular
circumstance, and the Department
should not attempt to allocate
responsibility in the standard. Other
commenters questioned the availability
of the kind of insurance contemplated to
cover the risk of using supervised
providers, especially overseas. A
number of commenters, including
insurance providers and agents, said
that insurance coverage for supervised
providers would push the cost of
adoption services beyond the reach of
many potential prospective adoptive
parents, while others said that such
insurance would be affordable.
The final rule does not include these
provisions, or related provisions on
indemnification that were proposed at
§§ 96.45(d) and 96.46(d). Primary
providers may choose how to allocate
risk with their contractual partners—
that is, their supervised providers—
within the framework of existing laws
on liability. Under this rule, however,
primary providers will still be held
responsible for their supervision of
supervised providers in the accrediting
entity’s assessment of whether they are
providing adoption services in
substantial compliance with this rule,
the IAA, and the Convention.
C. Complaint Registry
The provisions of the final rule
related to the Complaint Registry differ
from those that appeared in the
proposed rule. The Department still
intends to establish a Complaint
Registry to support the accrediting
entities in fulfilling their oversight
responsibilities and the Department in
its own oversight role. The Department
at this time no longer intends, however,
that the Complaint Registry will be an
independent entity with which the
Department will have an agreement. As
reflected in subpart J on oversight
through review of complaints, the
Complaint Registry will be a system
established by the Department to assist
the accrediting entities and the
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Department in their oversight functions.
The Department’s current operational
plan is for the Complaint Registry to
collect complaints and make them
available to the appropriate accrediting
entity for action. Accrediting entities
will be required to establish written
procedures for recording, investigating,
and taking action on complaints referred
to them through the Complaint Registry.
Upon completion of an investigation,
accrediting entities will have to provide
written notification to the complainant
and the Complaint Registry of its
findings and any actions taken.
The Department will be able to review
complaints and actions taken by the
accrediting entity and take independent
action if appropriate. The Complaint
Registry will maintain records of
complaints, track compliance with
deadlines, generate reports, and perform
other functions as the Secretary
determines appropriate. We believe that
subpart J provides adequate flexibility to
assign additional functions to the
Complaint Registry if experience with
the system indicates that additional
functions would be useful or necessary.
IV. Section-by-Section Discussion of
Comments
This section provides a detailed
discussion of comments received on the
proposed rule, and describes changes
made to the proposed rule. Two general
points should be kept in mind in
reading this discussion. First, we refer
generally to actions of the ‘‘Department’’
pursuant to the rule. The rule itself
refers to actions of the ‘‘Secretary,’’ as
the official named in the IAA, but the
day-to-day exercise of the Secretary’s
functions has been delegated and will
be exercised by other Department
officials, primarily in the Bureau of
Consular Affairs. (See § 96.2 of the rule,
defining ‘‘Secretary.’’) Second,
particularly while discussing the
accreditation/approval standards of
Subpart F, we frequently talk in terms
of actions that agencies or persons
‘‘must’’ take and ‘‘requirements’’ they
must meet. Readers should keep in
mind, however, that the accreditation/
approval model looks for ‘‘substantial
compliance’’ with the standards. Thus,
within the substantial compliance
framework for accreditation that the
IAA establishes, statements that actions
are required mean that agencies or
persons will have to take such actions
in order to be judged in full compliance
with the standard in question. The
accrediting entities will be responsible
for developing methods of assessing and
weighting compliance with individual
standards, subject to the Department’s
approval, to determine whether
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accreditation, temporary accreditation,
or approval can be granted and
maintained.
Subpart A—General Provisions
Subpart A is organized in the same
way as in the proposed rule, and
includes § 96.1 (Purpose); § 96.2
(Definitions); and §96.3 (Reserved).
The Department has made a number
of changes to §96.2 (Definitions), in
response to public comment, which are
described below. In addition, we have
revised the definition of ‘‘approved
home study’’ to clarify that a supervised
provider could also complete a home
study. We have changed the term
‘‘public body’’ to ‘‘public domestic
authority’’ and the term ‘‘public
authority’’ to ‘‘public foreign authority,’’
without making a substantive change in
the definitions, to make the distinction
between the two terms, which is
primarily geographic, more transparent.
We also added language to the
definition of ‘‘supervised provider’’ to
clarify that the definition applies
regardless of the local terminology used
to refer to private providers, so long as
the private individual or organization is
providing adoption services under the
supervision and responsibility of a
primary provider, and to the definition
of ‘‘exempted provider’’ to clarify that
such providers are providing services
within the United States.
Section 96.2—Definitions
1. Comment: One commenter
recommends that the Department add a
definition for ‘‘accreditation’’ to clarify
that the regulations address
accreditation only as it relates to
Convention adoptions. The commenter
requests that the Department
specifically state that the regulations do
not affect any voluntary accreditation
process for non-Convention
intercountry adoptions.
Response: These regulations do not
affect any voluntary accreditation
process for non-Convention
intercountry adoptions. It is not
necessary to add a definition of
‘‘accreditation’’ to §96.2, however,
because § 96.12 makes clear that
agencies and persons need to be
accredited or approved under these
regulations only for purposes of
Convention adoptions.
2. Comment: One commenter requests
that the Department establish a
definition of ‘‘adoptability’’ for U.S.
adoptees who are placed
internationally.
Response: Each U.S. State determines
the criteria to use to determine if a child
is eligible for adoption in that State.
Because these regulations are not
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intended to preempt State law on
eligibility for adoption, we have not
added a definition of ‘‘adoptability.’’
3. Comment: One commenter requests
clarification as to whether the IAA
definition of ‘‘adoption’’ is intended to
create a Federal law definition of
adoption. The commenter suggests that
the Department define an ‘‘adoption,’’
for the purposes of the regulations, as
the judicial or administrative procedure
that establishes a legal parent-child
relationship for all purposes between a
minor and an adult who is not already
the minor’s legal parent and that
satisfies the requirements for the minor
child’s (i) immigration to the United
States or (ii) emigration from the United
States pursuant to the IAA and other
relevant provisions of the INA and
Federal law.
Response: The definition of adoption
in the rule is applicable only under
these regulations, in the context of the
Convention and the IAA. The
Department does not have authority
under the IAA to create a Federal
definition of adoption to be used
outside of the context of the Convention
and the IAA. Overall, the definition of
adoption, for these regulations, is
designed to provide guidance to
agencies and persons on what
constitutes an adoption for Convention
purposes so that they can determine if
they must be accredited or approved to
provide adoption services in a particular
case. The definition is also useful in
distinguishing between ‘‘postplacement’’ and ‘‘post-adoption.’’ In
response to this comment, the
Department is not creating a definition
of adoption that will have any broader
applicability but it is replacing the term
‘‘formal act’’ with the phrase, ‘‘the
judicial or administrative act’’ in the
definition of adoption. This change
clarifies that the definition defers to
State and Convention country choice of
judicial or administrative procedures for
adoption. The definition still requires
that the legal relationship between a
child and his or her former parents be
terminated, but is not meant to affect
informal relationships between a child
and his or her former parents, such as
those that develop from an open
adoption, or any State law that allows
a stepparent to adopt a child without
terminating the parental rights of the
stepparent’s spouse, or any State law
that grants an adopted child inheritance
rights from a former parent even after a
legal adoption.
4. Comment: Many commenters
request that the Department clarify the
difference between ‘‘post-placement
monitoring’’ and ‘‘post-adoption
services.’’ Another commenter requests
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that the Department explicitly state that
‘‘post-placement services’’ are services
provided by exempted providers in
connection with a Convention adoption.
One commenter asks the Department to
clarify whether providing assistance
with U.S. immigrant visa processing is
a post-adoption service or postplacement monitoring. There were
conflicting comments as to whether or
not ‘‘post-adoption services’’ include
the provision of supportive services to
adoptive families to promote the wellbeing of adoptees and families, the
stability of adoptive placements, and the
prevention of adoption disruption or
dissolution as well as monitoring and
reporting.
Response: Post-placement monitoring
is an ‘‘adoption service’’ under the IAA.
Because of this an adoption service
provider must be accredited,
temporarily accredited, approved, or
operate as a supervised provider to
provide post-placement monitoring in a
Convention adoption case in the United
States. Post-adoption services, however,
are not adoption services under the IAA,
and an agency or person would not have
to comply with the accreditation/
approval requirements to perform them
in a Convention adoption case. To
distinguish between post-placement
monitoring and post-adoption services,
the Department has added new
definitions of ‘‘post-placement’’ and
‘‘post-adoption.’’ ‘‘Post-placement’’ is
defined as the period of time after a
grant of legal custody or guardianship of
the child to the prospective adoptive
parent(s) or to a custodian for the
purpose of escorting the child to the
identified prospective adoptive
parent(s), and before an adoption. An
example of ‘‘post-placement
monitoring’’ (an adoption service)
would be a pre-adoption home visit or
report monitoring the child’s adjustment
to the new pre-adoptive home. By
contrast, ‘‘post-adoption’’ means after an
adoption; in cases in which an adoption
occurs in a Convention country and is
followed by a re-adoption in the United
States, it means after the adoption in the
Convention country. Any of the
following would be examples of a ‘‘postadoption service,’’ if provided after the
child’s adoption: providing mental and
physical health services for the adopted
child; providing assistance in filling out
post-adoption reports required by
certain Convention countries; and
sponsoring support groups for adopted
children or adoptive parents. The
Department understands that there is
also some confusion over which postplacement services are ‘‘adoption
services.’’ ‘‘Post-placement monitoring’’
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is one of the enumerated ‘‘adoption
services’’ in the IAA. Post-placement
monitoring encompasses services
related to evaluating the continuing
fitness of the child’s adoptive
placement. For example, monitoring
how a child is adjusting to his or her
new family or visiting the prospective
adoptive parent(s) to ensure that they
are able to care for the particular needs
of the child and to determine whether
the placement is still in the child’s best
interests is post-placement monitoring.
If, on the other hand, the postplacement service is not related to the
adoptive placement, then it is not the
adoption service of ‘‘post-placement
monitoring.’’ An agency or person is not
performing a post-placement ‘‘adoption
service,’’ for example, if it provides
post-placement counseling to a family.
Assisting with U.S. immigrant visa
processing is not included in Section
3(3) of the IAA’s definition of ‘‘adoption
services,’’ and is not an activity that is
within the scope of these regulations.
5. Comment: Some commenters
request that the Department add ‘‘postadoption services’’ to the list of
adoption services, and hence to the
activities subject to these regulations.
One commenter states that its members
believe post-placement services,
whether provided before or after
legalization of an adoption, should be
provided by qualified personnel. The
commenter suggests a revision of the
Department’s definition of ‘‘adoption
services’’ to include providing required
periodic reports to the child’s country of
origin, or any other post-adoption
services required by the child’s country
of origin.
Response: Section 3(3) of the IAA,
which defines adoption services, does
not include post-adoption services as an
adoption service. (In fact, while at least
one draft of H.R. 2909, the bill that
became the IAA, included post-adoption
services in the definition of adoption
services, post-adoption services were
not included in the definition in the
IAA as enacted.) Services provided after
an adoption is dissolved are also not
‘‘adoption services,’’ as defined in the
IAA, because they are provided after an
adoption has occurred, so they are postadoption services.
Some of the comments on this issue
reflected a concern about ensuring
compliance with post-adoption
reporting requirements imposed by
countries of origin, particularly if
parents are unwilling to cooperate, or do
not maintain contact with agencies and
persons. The Department encourages
agencies and persons involved in
Convention adoptions to comply with
all applicable post-adoption reporting
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requirements. We note that countries of
origin that require post-adoption reports
may stop working with U.S. agencies
and persons that cannot produce the
post-adoption reports. While this is a
potentially serious issue, it is not one
that can be addressed through the
accreditation process or these
regulations.
6. Comment: Several commenters
request more specific definitions
addressing who can provide adoption
services. They want to know if
‘‘adoption helpers’’ or ‘‘advisors’’ are
covered. Another commenter requests
that the Department’s definition of
‘‘adoption services’’ be revised to
exclude simply assisting a country of
origin’s public foreign authority.
Another commenter requests that the
Department define ‘‘adoption services’’
to include the services of ‘‘unlicensed
facilitators’’—individuals that
essentially provide adoption services
(like the preparation of adoption
paperwork and the arrangement of
child-matching services for parents in
foreign countries).
Response: Whether the activities of an
adoption service provider are subject to
the accreditation/approval standards in
this rule turns solely on whether the
private individual or entity is providing
a defined ‘‘adoption service,’’ and not
on the identity of the private individual
or entity, the term used to refer to the
private individual or entity, or the entity
on whose behalf the services are
provided. If people who call themselves
‘‘adoption helpers’’ or ‘‘advisors’’ are
performing in the United States any of
the services enumerated in the adoption
services definition, they must be
accredited, temporarily accredited,
approved or supervised, or exempted
once the Convention goes into force for
the United States. A primary provider
must also ensure that, with respect to
adoption services performed in a
Convention country, any private
individuals or entities it is using to
perform adoption services in a
Convention case—regardless of identity,
the term used to refer to them, or on
whose behalf the services are
performed—are supervised, unless they
are performing a service qualifying for
verification under § 96.46(c). Examples
of different adoption services, and
instances in which providers of such
services must be accredited, temporarily
accredited, approved, supervised, or
exempted, have been added to the
regulation to help clarify this point in
§ 96.15 of subpart C.
7. Comment: One commenter requests
that the Department clearly define
‘‘suspension’’ and ‘‘cancellation’’ as
they relate to adverse actions against
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accredited agencies and approved
persons. Specifically, the commenter
asks whether an accredited agency or
approved person will have to transfer its
adoption cases to another entity during
a period of ‘‘suspension.’’ The
commenter requests that the Department
replace the term ‘‘suspension’’ with
‘‘probation, with required corrective
action’’ to clarify that the accredited
agency or approved person does not
have to transfer its cases while
correcting noted problems.
Response: The Department has not
substituted ‘‘probation, with required
corrective action’’ for ‘‘suspension’’
because suspension is the term used in
the list of adverse actions contained in
§ 202(b)(3) of the IAA. Nor have we
added definitions of suspension and
cancellation to subpart A, because the
consequences of suspension and
cancellation are adequately explained in
subpart K. Section 96.77 of subpart K
provides that the suspended agency or
person must consult with the
accrediting entity about whether or not
a particular suspension requires that an
agency or person to transfer all its
Convention cases. Please see response to
comment 1 on §96.75 for further
information.
8. Comment: Several commenters
request that the Department elaborate on
the definition of ‘‘child welfare
services.’’ They note that providers of
these services are exempt from the
accreditation/approval process. One
commenter requests that the Department
provide more specific examples of
providing child welfare services.
Another commenter asks whether the
definition is limited only to services
provided by public child welfare
agencies or whether it also includes
broader services such as after-school
activities, YMCA programs, or summer
respite.
Response: ‘‘Child welfare services’’
are defined in § 96.2 as services, ‘‘other
than those defined as ‘‘adoption
services,’’ which are designed to
‘‘promote and protect the well-being of
a family or child.’’ Thus, when
attempting to decide what constitutes a
‘‘child welfare service,’’ it is necessary
first to determine if the service is an
‘‘adoption service.’’ If not, then the
service could be a ‘‘child welfare
service.’’ Some examples of child
welfare services are: providing mental
or physical health services for adoptive
parents or adoptees; promoting adoption
through general programs, but not
providing adoption services in specific
cases; conducting support groups for
adoptive parents or adoptees; and
providing temporary foster care for
children who are awaiting adoption.
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These examples are not an exhaustive
list of ‘‘child welfare services.’’ The
definition of ‘‘child welfare services’’ is
not limited to public child welfare
agencies. Private organizations, such as
the YMCA, are exempt from the
accreditation/approval process if they
only provide services for children or
parents that are not adoption services.
9. Comment: One commenter seeks
clarity for the definition of ‘‘exempted
provider.’’
Response: ‘‘Exempted providers’’ and
‘‘exempted activities’’ are explained in
more detail in the subpart C of this final
rule. We have changed the definition of
‘‘exempted provider’’ to clarify that a
social work professional or an
organization may perform a home study
or a child background study (or both) in
the United States in a Convention
adoption, as an exempted provider, as
long as the social work professional or
organization is not currently providing
and has not previously provided any
other adoption service in the same case.
The definition is consistent with § 96.13
of subpart C. See responses to comments
1 and 2 in § 96.13.
10. Comment: Several commenters
recommend that the regulations define
what constitutes a complaint, so that the
number of frivolous complaints will be
limited. Several commenters also
recommend that the word ‘‘complaint’’
be changed to the word ‘‘grievance,’’ in
order to signify a more formal concern,
and offer definitions of grievance.
Several commenters also recommend
that the regulations require complaints
to be filed in writing. One commenter
further requests that the regulations be
amended to reflect that anonymous
complaints may not be filed.
Response: We have not added a
definition of complaint, but have made
other changes to the final rule to
respond to the concerns expressed, in
the definition of ‘‘Complaint Registry,’’
in § 96.41, and in subpart J. Section
96.41 now makes clear that complaints
must be signed and dated to be lodged
with an agency or person, and must
refer to activities or services that the
complainant believes raise an issue of
compliance with the Convention, the
IAA, or the regulations implementing
the IAA. Subpart J similarly now makes
clear that complaints that may be filed
through the Complaint Registry are
written documents submitted by a
complainant that concern an accredited
agency or approved persons (including
their use of supervised providers), and
that raise an issue of compliance with
the Convention, the IAA, or the
regulations implementing the IAA. An
agency or person’s response to other
kinds of ‘‘complaints’’ will not be
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relevant to the accreditation/approval
process.
11. Comment: Some commenters
question how the Complaint Registry
will be established.
Response: The Department has
modified the definition of ‘‘Complaint
Registry’’ (§ 96.2) to make it clear that it
will be a system created by the
Department intended to receive,
distribute, and monitor complaints
relevant to the accreditation or approval
status of agencies and persons. The
functions of the Complaint Registry are
addressed in § 96.70 of subpart J.
12. Comment: Commenters suggest
that the Department add a definition of
the term ‘‘displacement’’ to § 96.2,
defining displacement as the placement
of an adoptee in an out-of-home care
environment without terminating
parental rights, for example, so that the
child may receive, for example, mental
health in-patient treatment.
Response: Because what the
commenters describe as ‘‘displacement’’
would occur post-adoption, and thus
would fall outside the scope of these
regulations, we have not added a
definition of displacement to the rule.
13. Comment: Several commenters
request clarification or revision of the
definitions of ‘‘dissolution’’ and
‘‘disruption’’ in § 96.2. One commenter
suggests that the Department and
Congress (in the IAA) reversed the
meaning of these terms. Another
commenter requests that the definitions
of ‘‘disruption’’ and ‘‘dissolution’’ be
revised to state explicitly that a
disruption or dissolution must be
included in the overall statistics of
adoption failures only if it occurs while
an adoptee is physically residing with a
family in their home at the time of the
disruption or dissolution. Similarly,
another commenter is concerned that
the Department’s definition of
‘‘disruption’’ is too broad and could
force agencies and persons to generate
reports in cases in which the disruption
had benign causes. One commenter
suggests that the definition of
‘‘disruption’’ should be revised to
address more specifically the
‘‘disruptions that occur after a child has
left his or her country of origin.’’ A
commenter suggests the following
definitions: ‘‘ ‘Disruption’ means
adoptive placement that does not
finalize in an adoption. ‘Dissolution’
means dissolving the adoptive
placement through termination of
parental rights.’’
Response: In defining ‘‘disruption’’ to
refer to an interrupted adoptive
placement, the Department followed
§ 104(b)(3) of the IAA, which used
‘‘disruption’’ in the same manner. We
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also believe that the majority of people
involved with intercountry adoptions
use the terms ‘‘disruption’’ and
‘‘dissolution’’ as we have defined them.
Therefore, the Department is not
changing the definitions of ‘‘disruption’’
and ‘‘dissolution’’ to, in effect, reverse
them.
The Department has, however, revised
the definition of ‘‘disruption’’ and has
modified related definitions and
reporting requirements, to clarify when
a ‘‘disruption’’ will need to be reported.
‘‘Disruption’’ is now defined to mean
the interruption of a placement for
adoption during the ‘‘post-placement’’
period. ‘‘Post-placement’’ now is
defined so that a ‘‘disruption’’ will need
to be reported only when it takes place
after legal custody or guardianship of
the child has been transferred to the
prospective adoptive parent(s) or a
custodian for transport to the
prospective adoptive parent(s), but
before the adoption is completed. Thus,
an agency or person would not need to
report a ‘‘disruption’’ if a prospective
adoptive family decided not to pursue
an adoption during an informal
placement pending transfer of legal
custody of the child. On the other hand,
a ‘‘disruption’’ would need to be
reported if it happened after legal
custody or guardianship of the child
was transferred, even if the child had
not yet left his or her country of origin.
We have also modified the definition
of ‘‘dissolution’’ to reflect the addition
to § 96.2 of a definition of ‘‘postadoption,’’ and to respond to the
suggestion that we make specific
reference to termination of parental
rights. The final rule defines
‘‘dissolution’’ to be the termination of
the adoptive parent(s)’ parental rights
after an adoption.
14. Comment: One commenter
requests that the Department add to
§ 96.2 a definition of a foreign
Convention ‘‘accredited body.’’ Another
commenter similarly suggests adding a
definition for ‘‘foreign partner
providers’’—entities accredited or
approved by a Convention country and
providing one or more adoption services
in a Convention case. The commenter
also recommends defining ‘‘foreign
governmental partner providers,’’ as
public authorities of a Convention
country (excluding courts) providing
one or more adoption services in a
Convention case.
Response: The Department believes
that it is unnecessary to add a definition
for foreign accredited bodies or ‘‘foreign
partner providers.’’ Subpart C explains
when foreign providers accredited by a
Convention country must operate under
the supervision and responsibility of a
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primary provider. Please see response to
comment 1 for § 96.14. We also believe
that the definitions of ‘‘public foreign
authority’’ and ‘‘competent authority’’
are adequate to refer to public
authorities of Convention countries.
15. Comment: A commenter requests
that the Department make clear, in the
definition of ‘‘legal services,’’ that it is
not regulating the actions of foreign
attorneys. The commenter also cautions
the Department that it cannot regulate
attorneys licensed in the United States
because they are regulated by the States.
Thus, the commenter believes that the
Department is incorrect when it asserts
(in the preamble to the proposed rule)
that a lawyer who secures necessary
consents to the termination of parental
rights and to adoptions in Convention
cases must be approved or must secure
the consents as part of, or under the
supervision and responsibility of, an
accredited agency, temporarily
accredited agency, or an approved
person.
Response: The IAA and these
regulations are not intended to preempt
State laws regarding licensing of
attorneys; on the other hand, under the
IAA, persons, including lawyers, who
provide adoption services in the United
States, as opposed to legal services,
must comply with the IAA. Section
201(b)(3) of the IAA states that the
provision of legal services by a person
‘‘who is not providing any adoption
service in the case’’ is exempt from the
accreditation/approval requirements.
The exemption does not apply,
however, if the attorney is providing
(non-exempt) adoption services in the
case. An adoption service, as defined in
the IAA, provided by a U.S. attorney, or
through a U.S. accredited/approved
provider’s use of the services of a
foreign attorney, in connection with a
Convention case would need to
provided in compliance with any
applicable requirements of the IAA and
these regulations, regardless of any
professional standards or licensing or
other laws that would also govern the
actions of the attorney. We note,
however, that the rule would allow a
primary provider to treat a foreign
attorney that provided only the
adoption service of obtaining consents
in a Convention country as either a
supervised provider, consistent with
§§ 96.45(a) and (b), or as performing a
service qualifying for verification under
§ 96.46(c)).
Subpart B—Selection, Designation, and
Duties of Accrediting Entities
Subpart B is organized in the same
way as in the proposed rule, and
includes § 96.4 (Designation of
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accrediting entities by the Secretary);
§ 96.5 (Requirement that accrediting
entity be a nonprofit or public entity);
§ 96.6 (Performance criteria for
designation as an accrediting entity);
§ 96.7 (Authorities and responsibilities
of an accrediting entity); § 96.8 (Fees
charged by accrediting entities); § 96.9
(Agreement between the Secretary and
the accrediting entity); § 96.10
(Suspension or cancellation of the
designation of an accrediting entity by
the Secretary); and § 96.11 (Reserved).
We have made a number of changes
to this subpart in response to public
comment, including changes to §§ 96.6,
96.7, and 96.10, which are discussed
below. We also deleted from § 96.4(a)
material on soliciting accrediting
entities that is no longer relevant and
made additional clarifying corrections
to § 96.4(a), to make plain that
accrediting entities will be designated
by the Department in an agreement that
will also govern operations of the
accrediting entity. Finally, we made
conforming changes to § 96.7(b), to
ensure consistency with changes made
to the definition of Complaint Registry
in § 96.2 and to subpart J.
Section 96.4—Designation of
Accrediting Entities by the Secretary
1. Comment: Several commenters are
concerned that having too few
accrediting entities will create a
monopoly, with accrediting entities
charging exorbitant accrediting fees and
possibly putting smaller agencies out of
business. Other commenters encourage
the Department to limit the number of
accrediting entities to avoid accrediting
entities competing for the business of
the very people they are supposed to be
regulating.
Response: Section 202(a)(1) of the
IAA states that the ‘‘Secretary shall
enter into agreements with one or more
qualified entities’’ that will perform the
duties of an accrediting entity (emphasis
added). The IAA permits public entities
to act as accrediting entities in part to
increase the number of possible
accrediting entities. (See IAA section
202(a)(2)(B)). The Department has used
extensive outreach efforts to solicit a
broad pool of interested parties to apply
to become accrediting entities. We will
not know the actual, final number of
accrediting entities until we are able to
enter into agreements with qualified
applicants, but it is clear the number
will be small, at least initially. There is
no reason at this time to limit the
number by regulation. The quality and
fairness of the accrediting entities will
not be addressed by the number of such
entities but by the Department
designating accrediting entities that are
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qualified under the IAA and that meet
the criteria established in these
regulations and through the
Department’s ongoing oversight,
including its oversight of accreditation
fees, which under the IAA and these
regulations may not exceed the costs of
accreditation.
2. Comment: Some commenters are
concerned that the Department did not
provide public entities enough time or
information to allow them to submit
Statements of Interest to become
accrediting entities. These commenters
suggest that the Department should
individually contact all public entities
that do adoption licensing and invite
them to apply. Similarly, many
commenters want the regulations to
mandate that every State licensing
authority act as an accrediting entity for
Convention purposes.
Response: The IAA does not authorize
the Department to require all qualified
public entities to become accrediting
entities, but the Department did contact
each relevant State authority and
encourage it to apply to become an
accrediting entity. The Department
expects to provide additional open
application periods for public entities or
private nonprofit entities to apply to
become accrediting entities at a future
time.
3. Comment: Commenters believe that
the Department should not delegate the
function of accrediting agencies and
approving persons to accrediting
entities. These commenters suggest that
the Department should act as the single
accrediting entity for all agencies and
persons, in order to bring uniformity to
the application of accrediting standards
and promote an emphasis on the best
interests of the children.
Response: The IAA requires that the
Department enter into agreements with
qualified public entities or qualified
nonprofit organizations to be accrediting
entities. The Department cannot act
directly as an accrediting entity.
4. Comment: Several commenters
recommend that the Department, rather
than an accrediting entity, investigate
allegations of improper conduct
involving agencies and persons
overseas.
Response: Under the IAA, accrediting
entities are given primary responsibility
for overseeing the conduct of the
agencies and persons they accredit or
approve. As explained in the response
to comment 1 on § 96.6, below, the
accrediting entity will be responsible for
monitoring agencies it accredits or
temporarily accredits and persons it
approves, including by monitoring their
use of all supervised providers,
including foreign supervised providers.
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The Department is required to take the
direct action of suspension or
cancellation against an accredited
agency or approved person only if the
accrediting entity has failed or refused,
after consultation with the Department,
to take appropriate enforcement action
itself.
5. Comment: Some commenters
request that the Department prohibit
current State licensing authorities from
becoming accrediting entities. One
commenter suggests that these public
domestic authorities have not been
responsive in the past to the concerns of
adopting parents. A commenter also
asserts that the IAA was enacted in part
because States were unable to regulate
adoption effectively, and apparently is
concerned that state licensing
authorities that are accrediting entities
will assert sovereign immunity, or in
any event will not accord ‘‘consumers’’
sufficient ‘‘due process.’’ This
commenter seems to contemplate suits
against accrediting entities by
‘‘consumers’’ rather than the kind of
judicial review of adverse action
specifically addressed by the IAA.
Response: As stated above, the IAA
permits qualified public entities to
become accrediting entities and the
Department intends to consider
qualified public entities as potential
accrediting entities. The Department
believes the commenters’ concerns
about the likely responsiveness of
public entities will be addressed by the
Department designating public entities
as accrediting entities only if they
demonstrate that they are qualified
under the IAA and can meet the criteria
established in these regulations. The
Department will also maintain ongoing
oversight of all accrediting entities. In
particular, the Department’s agreements
with the accrediting entities, which will
be published in the Federal Register,
will address accountability of the
accrediting entities to the Secretary.
Also, in this regard, the public will be
able to complain about the performance
of any accrediting entity to the
Department, and the Department will be
able to suspend or cancel the
designation of any accrediting entity, as
set forth in § 96.10 of the rule. As well,
subpart J ensures that the Department
will be able to oversee the performance
of all accrediting entities in resolving
complaints against adoption service
providers. As for the concern about
sovereign immunity and the ‘‘due
process’’ rights of ‘‘consumers,’’ nothing
in these regulations is intended to create
`
rights vis-a-vis any accrediting entity,
whether public or private nonprofit.
Consistent with this, we have made
clear in § 96.12, as discussed in the
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response to comment 7 on this section,
below, that the conferral of accreditation
or approval does not make an
accrediting entity responsible for any
acts of any entity providing services in
connection with a Convention adoption
and does not guarantee that in any
specific case an accredited agency or
approved person is providing adoption
services consistently with the
Convention, the IAA, the regulations
implementing the IAA, or any other
applicable law.
6. Comment: Commenters recommend
that the Department add a mechanism
for the public to challenge a decision by
the Department to designate or not
designate a public domestic authority or
nonprofit organization as an accrediting
entity.
Response: The Department’s selection
of accrediting entities is committed to
the Department’s discretion. Moreover,
section 504 of the IAA provides that the
Convention and the IAA shall not be
construed to create a private right of
action to seek administrative or judicial
relief, except to the extent expressly
provided in the IAA. Once the
Department has signed an agreement
with an accrediting entity, however,
anyone will be able to submit a
complaint regarding an accrediting
entity directly to the Department.
Section 96.10(a) of these regulations
requires that such complaints be
considered in determining whether an
accrediting entity’s designation should
be suspended or canceled.
7. Comment: Potential accrediting
entities suggest that the Department add
a provision to § 96.4 to limit the liability
of accrediting entities. Without such a
provision, potential accrediting entities
have suggested that it will be difficult to
hire or retain evaluators/peer reviewers
and that the fees for accreditation will
be significantly higher to cover the risk
of third-party litigation.
Response: The Department never
intended that accrediting entities be
responsible for third-party tort claims,
and does not believe that the IAA
suggests that they should be. While we
have not revised § 96.4, we have added
language to § 96.12 to underscore that
conferral and maintenance of
accreditation, temporary accreditation,
or approval is not tantamount to a
guarantee that adoption services in
specific cases are performed
consistently with the Convention, the
IAA, the regulations implementing the
IAA, or any other applicable law but
rather establishes only that the
accrediting entity has concluded that
the agency or person provides services
in substantial compliance with the
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applicable standards set forth in this
part.
8. Comment: Two commenters suggest
that an agency, person, or other
interested party should have the
opportunity to file a complaint against
an accrediting entity or to challenge the
accrediting entity’s interpretation of a
regulation or law.
Response: The Department will accept
and collect complaints against
accrediting entities pursuant to
§ 96.10(a). (The Department intends to
post on its website instructions for how
to submit a complaint against an
accrediting entity.) As part of its
ongoing oversight responsibility, the
Department will investigate and
consider any complaints against an
accrediting entity when determining
whether an accrediting entity’s
designation should be suspended or
cancelled. Please note that the
accrediting entities are responsible for
investigating complaints against
agencies and persons.
Section 202(c)(3) of the IAA allows an
agency or person that has been the
subject of an adverse action by any
accrediting entity to seek Federal court
review to have the adverse action set
aside. For a description of the
accrediting entity’s role with regard to
terminating adverse actions, see the
responses to comment 1 for § 96.78 and
comment 1 for § 96.79.
Section 96.5—Requirement that
Accrediting Entity be a Nonprofit or
Public Entity
1. Comment: Some commenters
believe that the current language of
§ 96.5 implies that only existing
organizations can become accrediting
entities (which will only exacerbate the
potential for a monopoly of accrediting
entities). These commenters note that
§ 96.5 states that an accrediting entity
must ‘‘qualify’’ as either a nonprofit
organization or a public entity. They
have asked for clarification that, in the
future, accreditation will be open to
new organizations as well. They also
propose the following language: ‘‘An
accrediting entity must qualify as * * *
(a) an organization or proposed
organization described in section
501(c)(3) of the Internal Revenue Code
of 1986.’’
Response: The Department does not
believe there is a need for new language
to cover ‘‘proposed’’ accrediting entities.
Although the first application period for
those interested in becoming accrediting
entities closed on April 30, 2004, there
will be opportunities in the future for
another round of applications. At that
time, any public entities and nonprofits
that express interest in becoming
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accrediting entities will have the
opportunity to demonstrate that they
meet the IAA criteria and that they have
the capacity to perform the duties of an
accrediting entity.
2. Comment: One commenter suggests
that § 96.5(a) should be removed
because there is no advantage to
restricting for-profit entities from being
accrediting entities.
Response: The Department is
retaining § 96.5(a); its requirements
come directly from § 202(a) of the IAA,
under which for-profit private entities
are not qualified to be accrediting
entities.
Section 96.6—Performance Criteria for
Designation as an Accrediting Entity
1. Comment: One commenter
recommends that the Department
modify the rule to require an accrediting
entity to demonstrate that it has the
ability to monitor the performance of
accredited agencies and approved
persons and their supervised providers.
Response: Section § 96.6(c) already
required the accrediting entity to
demonstrate to the Department that it
can monitor the performance of
accredited agencies, temporarily
accredited agencies, and approved
persons. In addition, the Department
has modified §§ 96.6(c) and 96.7(a)(4) to
make it explicit that accrediting entities
must demonstrate that they are capable
of monitoring a primary provider’s use
of supervised providers. We are aware
that public entities and nonprofits
designated as accrediting entities will
likely have limited capacity to
investigate overseas conduct directly,
but we still expect them to use all
reasonable means available to them of
evaluating an accredited agency’s or
approved person’s use of a supervised
provider overseas. Such means would
include, but not be limited to, document
review and interviews to check that the
agency or person is complying with the
requirements of § 96.45 for using
supervised providers in the United
States and of § 96.46 for using
supervised providers in Convention
countries.
2. Comment: A commenter
recommends that the Department revise
§ 96.6(f) insofar as it requires an
accrediting entity that is not a public
entity to demonstrate that it operates
independently of any organization that
includes agencies or persons that
provide adoption services, noting that
membership associations have played a
valuable role in the development and
support of accrediting entities. The
commenter suggests that this section
instead permit an accrediting entity to
demonstrate that membership
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organizations will not have
inappropriate influence on an
accrediting entity, and that the
accrediting entity has conflict-of-interest
policies to address its relationships with
membership organizations.
Response: We have not made the
suggested change to § 96.6(f), but we
have added a new § 96.6(i) providing
that the accrediting entity must prohibit
conflicts of interest with any agency,
person, or membership organization that
includes agencies or persons. With this
addition it should be clear that § 96.6(f)
does not bar accrediting entities that are
not public entities from being associated
with membership organizations, which
we have been told can play a valuable
role in helping to identify and maintain
best practices within the field of
adoption. At the same time, it is critical
that accrediting entities be neutral and
objective in evaluating agencies and
persons and avoid the appearance of
partiality. Potential problems may be
avoided if accrediting entities operate
independently of membership
organizations with which they are
associated and that include agencies or
persons that provide adoption services.
When the Department addresses
conflict-of-interest issues in the
agreements with the accrediting entities
under § 96.6(h), it may include specific
safeguards for accrediting entities’
involvement with such membership
organizations.
3. Comment: Some commenters ask
that the Department expand the conflictof-interest provisions of § 96.6(h) and
set conflict-of-interest prohibitions
through rulemaking. Another
commenter requests that the Department
specifically forbid any board member or
employee who works with or for an
agency or person or that is related to an
agency or person from serving as a
board member or employee of an
accrediting entity. Another commenter
suggests that the conflict-of-interest
provisions should prohibit employees of
accrediting entities or volunteer
evaluators from becoming employed by
an adoption service provider for at least
one year after participating in any
accreditation service for that provider.
Response: In response to these
comments, the Department has modified
the final rule to include two new
conflict-of-interest provisions. First, we
have added § 96.6(i) to require that an
accrediting entity demonstrate that it
prohibits conflicts of interest with
agencies or persons or with any
membership organization that includes
agencies or persons. Second, we added
§ 96.6(j) to require accrediting entities to
demonstrate that they prohibit
individuals directly involved with the
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site evaluation of a particular agency or
person from becoming employees or
supervised providers of that same
agency or person for at least one year.
Consistent with section 202(a)(1) of the
IAA, the Department may establish
other appropriate conflict-of-interest
rules in the agreements with accrediting
entities.
Section 96.7—Authorities and
Responsibilities of an Accrediting
Agency
1. Comment: One commenter suggests
that the Department should require that
accrediting entities investigate and
respond to complaints about the
supervised providers of accredited
agencies and approved persons.
Response: As described in subpart J of
these rules, the Complaint Registry will
refer complaints about accredited
agencies and approved persons to an
accrediting entity. If a complaint
involves conduct of a supervised
provider, the accrediting entity will
need to check whether the accredited
agency or approved person that is acting
as the primary provider has provided
adequate supervision of its supervised
providers. If an accredited agency or
approved person does not provide
adequate supervision of its supervised
providers, it will be out of compliance
with the standards in §§ 96.45 and 96.46
related to use of supervised providers.
The accrediting entity may, if the
complaint is supported, take adverse
action against an accredited agency or
approved person for reasons related to
its use of a supervised provider. Section
96.71 requires accrediting entities to
establish written procedures, including
deadlines, for recording, investigating,
and acting upon such complaints.
2. Comment: A commenter
recommends that the Department add a
statement to § 96.7(a)(7) to clarify that
accrediting entities are permitted to
report information relating to suspected
child abuse to responsible State
authorities.
Response: The Department does not
believe it is necessary to add such
language. Nothing in § 96.7(a) prevents
an accrediting entity from reporting
suspected child abuse to the appropriate
State authorities, and this section does
not change State laws regarding
mandatory reporting of suspected child
abuse. Furthermore, § 96.72(b)(3)
requires an accrediting entity, after
consultation with the Department, to
refer to law enforcement authorities any
substantiated complaints that involve
conduct that is in violation of Federal,
State, or local law.
3. Comment: Two commenters object
to § 96.7(a)(8), on transfer of Convention
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cases, and ask that it be removed from
the regulations. One of the commenters
believes that this requirement puts
accrediting entities in the awkward
position of having to choose, or make
recommendations regarding, which
agencies and persons should be
assigned the Convention cases that need
to be transferred. The other commenter
believes that it is essential for an
accrediting entity to transfer Convention
cases pursuant to § 96.7(a)(8), but
recommends that the Department
develop specific criteria for the
selection of organizations to accept the
transfer of these cases.
Response: We have modified § 96.7
(and provisions in subparts K, L, and N)
so that accrediting entities are
responsible for assisting the Department
in taking appropriate action to help the
agency or person transfer its Convention
cases and adoption records. We now
require in §§ 96.33(e) and 96.42(d) that
agencies and persons have a plan to
transfer their Convention cases and
adoption records in the event that they
become unable to continue performing
Convention adoptions. If an agency’s or
person’s plan fails, § 96.77(c) now
requires accrediting entities to advise
the Department, which, with the
assistance of the accrediting entity, will
coordinate efforts to identify other
accredited agencies or approved persons
to assume responsibility for the
Convention cases and to transfer the
records to other accredited agencies or
approved persons, or to public domestic
authorities, as appropriate.
Corresponding comments were made to
§§ 96.87 and 96.109.
Section 96.8—Fees Charged by
Accrediting Entities
1. Comment: One commenter
requests, for reasons of fairness, that the
Department add a provision to the rules
that mandates that fees for accrediting
services will be uniform across
geographic and jurisdictional
boundaries. On the other hand, another
commenter supports the Department’s
decision to permit fees to vary based on
the relative size, geographic location,
and volume of Convention cases of an
accredited agency or approved person.
Two other commenters express concern
about the cost of accreditation.
Response: Section 202(d) of the IAA
requires that, in approving the fees set
by an accrediting entity, the Department
‘‘consider the relative size of, the
geographic location of, and the number
of Convention adoption cases managed
by the agencies or persons subject to
accreditation or approval by the
accrediting entity.’’ Therefore, the
Department does not have the discretion
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to ignore these factors when approving
fees. In addition, while fees may not
exceed the costs of accreditation, it is
possible that some public entities that
are designated as accrediting entities
may choose to subsidize the cost of
accreditation in their States, creating
additional possible variance in fees. The
Department will review and approve
accrediting entity fee schedules for
compliance with the IAA’s
requirements. Approved fee schedules
will be publicly available, which should
allow comparison of fees.
2. Comment: Several commenters
suggest that it is difficult to comment on
the fee provisions of the regulations
because the Department did not provide
a fee schedule or an estimate of the
accreditation fees.
Response: This regulation does not
address the actual fees of the accrediting
entities, which are not subject to
rulemaking, but only the factors the
Department will consider in deciding
whether to approve fee schedules that
the accrediting entities propose. The
regulation closely tracks the statute,
leaving the Department flexibility to
approve or disapprove proposed fees in
light of the IAA’s requirements. Given
the wide range of possible fee structures
and the start-up nature of the
accreditation process, it is not
practicable to further regulate on this
issue at this time. Nor can the
Department predict what the actual
approved fees will be after the proposed
fees are reviewed in light of the
statutory and regulatory criteria.
3. Comment: A commenter suggests
that § 96.8(d), which states ‘‘[n]othing in
this section shall be construed to
provide a private right of action to
challenge any fee charged by an
accrediting entity’’ was the equivalent of
‘‘taxation without representation.’’
Response: We have retained § 96.8(d)
because it is consistent with section 504
of the IAA, which prohibits inferring
private rights of action under the IAA
and the Convention, except as provided
by the IAA.
4. Comment: A commenter is
concerned that, while the regulations
require accrediting entities to
investigate complaints about accredited
agencies and approved persons, they
provide for the allowable fees for such
investigatory services to be
predetermined and published in the fee
schedule pursuant to § 96.8, the
implication being that the fees may
prove inadequate to support the
necessary investigation. The commenter
suggests that the Department remove the
responsibility for investigating
accredited agency and approved person
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wrongdoing from accrediting entities
and retain that responsibility for itself.
Response: The IAA requires that
accrediting entities investigate and
review complaints against the agencies
and persons that they accredit or
approve. Under section 204(b) of the
IAA, the Department is only required to
take adverse action against an agency or
person if it finds that the accrediting
entity has failed or refused, after
consultation with the Department, to
take appropriate enforcement action.
Accrediting entities are supposed to
incorporate anticipated costs, including
the costs of complaint review and
investigations and routine oversight and
enforcement, into their proposed fees.
When the Department approves fees, we
plan to ensure that the accrediting entity
has budgeted for such expenses. In
addition, § 96.8(b)(2) provides that
‘‘separate fees based on actual costs
incurred may be charged for the travel
and maintenance of evaluators.’’ If an
accrediting entity finds that its actual
expenses are far greater than it had
anticipated in creating its fee schedules,
and its fees are not sufficient to cover its
operating expenses, it may apply to the
Department to change its fee schedule.
5. Comment: A commenter
recommends that the Department allow
accrediting entities to revise their fee
schedules from time to time with the
approval of the Department.
Response: Pursuant to § 96.8(a),
accrediting entities may propose
changes to an approved fee schedule,
subject to approval by the Department.
Upon approval, the modified fee
schedule will be made available to the
public.
6. Comment: A commenter thinks that
the Complaint Registry should be
funded through a portion of accrediting
fees or by the Department. The
commenter also believes that applicants
for accreditation should pay a single,
non-refundable fee for pre- and postaccreditation/approval work. The
commenter requests, however, that the
Department clarify that public bodies,
such as State licensing authorities, are
permitted to charge similar accrediting
fees.
Response: Under this final rule, the
Department retains the discretion to
determine how to fund the Complaint
Registry, including through fees
collected by the accrediting entities
and/or by the Department. Section 96.8
explains the costs which may be
included in any fee for accreditation
and approval, including costs for
complaint review and investigation and
routine oversight and enforcement, and
requires any such fee to be nonrefundable. The fee provisions apply to
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any accrediting entity, including a
public entity that has authority under
State law to collect accrediting fees.
Section 96.9—Agreement Between the
Secretary and the Accrediting Entity
1. Comment: A commenter states that
there must be a mechanism in the
regulations to ensure consistent
interpretations of the Convention, the
IAA, and the Department’s regulations
by accrediting entities across geographic
regions. The commenter requests that
the Department outline uniform
standards in the regulations.
Response: These regulations do create
uniform accreditation standards and
procedures for all accrediting entities.
The criteria to be used by all accrediting
entities are listed in subpart F (and with
regard to temporarily accredited
agencies in subpart N). The procedures
applicable to the accreditation process
are provided in subparts D through N,
excluding F. The Department, in its
oversight and monitoring role, will
ensure that all accrediting entities
adhere to these uniform standards and
procedures. Please also see the response
to comment 1 on § 96.66.
2. Comment: A commenter states that
the Department should submit all
matters listed in § 96.9 to a notice and
comment period instead of setting them
by agreement. The commenter states
that these subjects are or may be crucial,
and require an opportunity for public
comment. The commenter further
believes that it is unlikely that the
regulations will be upheld in court
unless the Department submits these
matters to notice and comment.
Response: Section 202(a) of the IAA
requires the Department to enter into
agreements with one or more qualified
accrediting entities under which such
entities will perform certain duties in
accordance with the Convention, the
IAA, and these regulations. While the
IAA requires that the standards to be
used by the accrediting entities to
accredit or approve agencies or persons
to provide adoption services in
Convention cases be set by regulation, it
does not require that the Department’s
agreements designating accrediting
entities be subject to public comment—
such a requirement would be
unworkable. Nonetheless, the
Department will publish the final
agreements in the Federal Register.
Section 96.10—Suspension or
Cancellation of the Designation of an
Accrediting Entity by the Secretary
1. Comment: A commenter asks how
the Department will determine whether
accrediting entities are in substantial
compliance with the regulations. The
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commenter also requests clarification on
how accrediting entities will be given
notice of any complaints or concerns
that may arise so that they have an
opportunity to respond to the concerns
and to correct any deficiencies.
Response: The Department has added
§ 96.10(b), which requires the
Department to notify an accrediting
entity in writing of any deficiencies in
the accrediting entity’s performance that
could lead to the cancellation or
suspension of its designation as an
accrediting entity. The accrediting
entity will be given an opportunity to
demonstrate that suspension or
cancellation is unwarranted, in
accordance with mutually agreed upon
procedures for handling complaints
against the accrediting entity
established in the agreement between
the Department and the accrediting
entity described in § 96.9. Section
96.10(c) now lists the factors that the
Department will consider to determine
whether an accrediting entity is
substantially in compliance with these
regulations, the IAA, and the
Convention.
2. Comment: A commenter asks
whether accrediting entities will be able
to appeal any adverse decision by the
Department regarding cancellation or
suspension without having to go to
court.
Response: Under section 204(d) of the
IAA, an accrediting entity that is the
subject of a final action of suspension or
cancellation may petition the United
States District Court for the District of
Columbia or the United States District
court in the judicial district in which
the accrediting entity is located to set
aside the action by the Department. The
IAA does not provide for administrative
review of cancellation or suspension of
an accrediting entity by the Department.
Section 96.10(b) of the rule now
provides, however, that prior to the
action being taken, an accrediting entity
will be given an opportunity to
demonstrate to the Department that
suspension or cancellation would be
unwarranted.
Subpart C—Accreditation and
Approval Requirements for the
Provision of Adoption Services
Subpart C is organized the same way
as in the proposed rule, except that the
Department has added a new § 96.15
(Examples) and consequently
renumbered § 96.15 (Public domestic
authorities) and § 96.16 (Effective date
of accreditation and approval
requirements) as §§ 96.16 and 96.17
respectively. Subpart C also contains
§ 96.12 (Authorized adoption service
providers); § 96.13 (Circumstances in
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which accreditation, approval, or
supervision is not required); and § 96.14
(Providing adoption services using other
providers).
The Department made a number of
changes to this subpart in response to
public comments, including changes to
§§ 96.12, 96.13, 96.14 and 96.15. As
discussed above in addressing § 96.4
comment 7, the Department has added
a new § 96.12(c) to underscore that
conferral and maintenance of
accreditation, temporary accreditation,
or approval is not tantamount to a
guarantee that adoption services in
specific cases are performed
consistently with the Convention, the
IAA, the regulations implementing the
IAA, or any other applicable laws, but
rather establishes only that the
accrediting entity has concluded that
the agency or person conducts adoption
services in substantial compliance with
the applicable standards set forth in this
part. Section 96.13 has also been revised
to clarify that, like § 96.12, it addresses
services being provided in the United
States in connection with a Convention
adoption.
As discussed in section III, subsection
A of the preamble, above, § 96.14 of the
final rule differs from the proposed rule
in its treatment of the responsibilities of
a primary provider with respect to its
use of other providers of adoption
services in the United States and in
Convention countries. The Department
has revised § 96.14(b) and § 96.14(d) to
require that, except as otherwise
provided, in providing adoption
services in the United States for a
Convention case, a primary provider
must treat other accredited agencies,
temporarily accredited agencies, and
approved persons as supervised
providers under its responsibility and
supervision. The response to comment 1
on § 96.14, below, discusses similar
changes to § 96.14(c), the result of
which is generally to require a primary
provider to treat all non-governmental
foreign providers as supervised
providers, consistent with the standards
in §§ 96.46(a) and (b), regardless of
whether accredited by a Convention
country, with a limited exception. The
exception is provided for in
§ 96.14(c)(3), which allows a primary
provider to use any foreign provider in
a Convention country to obtain consents
or perform a child background study in
an incoming case, or to perform a home
study in an outgoing case, so long as the
primary provider verifies the provision
of the service, in accordance with the
standards set out in § 96.46(c).
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Section 96.12—Authorized Adoption
Service Providers
1. Comment: A commenter asks what
will happen to intercountry adoption
cases already in progress once the
Convention enters into force.
Response: We have modified
§ 96.12(a) to make explicit reference to
section 505(b) of the IAA and to clarify
that cases in progress are not within the
scope of this rule. Section 505 of the
IAA establishes how entry into force of
the Convention for the United States
will affect cases in progress (so-called
‘‘pipeline cases’’). In general, adoption
cases that are initiated, either in the
United States or in a Convention
country, before the entry into force of
the Convention for the United States
will not be treated as Convention cases
subject to the IAA. If any further
transition rules prove to be necessary,
the Department will consider
undertaking an additional rulemaking
procedure.
2. Comment: Commenters ask if an
agency or person will need to be
accredited/approved if they handle
adoptions from a country whose
ratification or accession to the
Convention has not been recognized by
the United States. A commenter
requests that the Department clarify
when an agency or person will be
required to be accredited or approved if
they are handling intercountry adoption
cases involving a country that is in the
process of ratifying the Convention.
Response: Once the Convention has
entered into force for the United States,
an agency or person operating in the
United States needs to be accredited,
temporarily accredited, approved, or
supervised or exempted only if it is
performing adoption services in a
Convention adoption. An adoption will
not be considered a Convention
adoption unless the Convention has
entered into force between the United
States and the other country involved.
The Convention will not be in force
between the United States and the other
country if the other country has not yet
ratified, approved, or acceded to the
Convention, or if the United States does
not recognize another country’s
accession to the Convention, as
permitted by Article 44 of the
Convention in certain circumstances.
With respect to the question of when
agencies and persons handling
intercountry adoptions will need to be
accredited or approved to handle
adoptions from countries whose
subsequent ratification, approval, or
accession the United States recognizes,
we expect that this question will be
largely governed by the other country’s
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implementing proclamation. We note,
however, that under Articles 14 and 41
of the Convention, we would expect the
Convention to apply only to cases that
arise after the Convention enters into
force between the United States and the
new Convention country, not to cases
already in progress.
For a full list of countries that have
already ratified or acceded to the
Convention, please refer to the Web site
of the Hague Conference on Private
International Law at https://
www.hcch.net. From the home page,
click ‘‘Welcome,’’ click ‘‘Conventions’’
from the left hand menu, click
Convention No. 33 in the list provided,
and then click ‘‘Status table’’ from the
right hand menu. (The direct Web
address is https://hcch.e-vision.nl/index_
en.php?act=conventions.status&cid=69)
If an entry into force or ‘‘EIF’’ date
appears in connection with a country,
and the United States has not objected
to the accession (which would be shown
by clicking on ‘‘A**’’ in the Type
column), then it is a Convention
country. The Web site also lists the
countries, like the United States, that
have signed the treaty but for whom the
treaty has not yet entered into force.
3. Comment: A commenter is
concerned that mandatory accreditation
will create a burden for agencies and
persons. The commenter requests that
subpart C permit voluntary
accreditation. The commenter also
recommends that the Department
encourage agencies working in nonConvention countries to seek
accreditation voluntarily.
Response: Consistent with the
Convention, section 201 of the IAA
creates a mandatory accreditation and
approval system for Convention
adoptions. On the other hand, the IAA
does not give the Department authority
to require accreditation or approval for
non-Convention cases. Thus no changes
are warranted in light of these
comments.
Section 96.13—Circumstances in Which
Accreditation, Approval, or Supervision
Is Not Required
1. Comment: Several commenters
believe that an exempted provider
should be a social work professional or
organization that is performing a home
study but is not currently providing any
other adoption service. They believe
this would allow the exempt
organization to become a supervised
provider later, once a client selects a
placing agency that will require postplacement services from the home study
provider.
Response: The Department has
changed the definition of exempted
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provider, as noted in the response to
comment 9 on § 96.2. The changes to the
definition are meant to clarify that the
event that triggers the accreditation/
approval requirement is the provision of
an adoption service other than a home
study or child background study. Until
an agency or person begins to provide
such a non-exempt adoption service in
addition to a home study report (or
child background study), it is not
required to be accredited or approved.
(Note that the Department has modified
the language of § 96.13(a) to remove a
repetitive restatement of the definition
of exempted provider found in § 96.2;
this modification does not change the
fact that a home study preparer or child
background study preparer who is not
currently and has not previously
provided any other adoption service in
the case is exempt from accreditation/
approval.) If the exempted adoption
service provider is simultaneously or
subsequently asked to perform an
additional adoption service in the case,
however, the adoption service provider
at that time would be required to
become accredited, approved, or
supervised before providing the
additional adoption service in the
United States. The examples numbered
3, 5, and 6 in § 96.15 illustrate the
circumstances in which a home study
provider is exempt and circumstances
in which the provider would need to
become accredited or approved or
supervised. Example 4 in § 96.15
illustrates circumstances in which a
child background study provider would
be exempt.
2. Comment: One commenter suggests
that exempted providers should be
allowed to provide both home study
services and post-placement services,
because no agency can easily survive
performing only home studies. Another
commenter believes it is impractical to
exempt only home study services and
not post-placement services.
Response: The IAA specifically
includes post-placement monitoring as
an adoption service that requires an
agency or person to be accredited,
temporarily accredited, approved, or
supervised.
Like post-adoption services and child
welfare services, post-placement
services other than post-placement
monitoring are not adoption services, as
discussed in the response to comment 4
on § 96.2. The change to the definition
of exempted provider should clarify that
providers of home studies and/or child
background studies in the United States
who have not performed any other
adoption service in connection with a
case are exempted providers until they
provide a subsequent adoption service,
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such as post-placement monitoring.
Thus a provider may offer any
combination of ‘‘exempt services’’ (child
background studies and home studies),
child welfare services (such as postadoption services), and other nonadoption services (such as legal
services) in a case without being
required to be accredited, temporarily
accredited, approved, or supervised.
This is further discussed in the response
to comment 6, below, explaining
changes to § 96.13(b) and (c). Please also
see example 8 in § 96.15, regarding postplacement monitoring, for a concrete
illustration.
3. Comment: Several commenters
recommend that the home study or
child background study prepared by an
exempted provider be submitted to an
accredited agency or temporarily
accredited agency for review and reapproval. The commenters assert that
clarifying that the report will be reapproved instead of approved denotes
that the study was approved first by the
home study agency as required by State
and Federal regulations, and then was
submitted to the accredited or
temporarily accredited agency for reapproval.
Response: The Department is not
making this change because we believe
the rule, as written, addresses the
commenter’s concern. The requirement
in § 96.13(a) of these regulations that a
study prepared by an exempted
provider must be ‘‘approved’’ refers to
the new approval requirement
mandated by section 201(b)(1) of the
IAA. In order to get this section
201(b)(1) approval by an accredited
agency or temporarily accredited
agency, § 96.47(c) requires a
determination that the home study was
performed in accordance with 8 CFR
204.3(e) and applicable State law.
Therefore, under these regulations,
home studies must comply with any
applicable State approval requirements,
8 CFR 204.3(e), and the IAA
requirement that the home study be
approved by an accredited or
temporarily accredited agency.
4. Comment: Several commenters
believe that the regulations should not
exempt home study or child background
study providers from the accreditation/
approval process. One commenter
requests that, at a minimum, home
study and child background study
providers be supervised providers.
Some commenters support the
exemption of home study and child
background study providers from
accreditation/approval.
Response: Section 201(b)(1) of the
IAA clearly exempts the providers of
home studies and child background
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studies in the United States from
accreditation/approval requirements if
such providers are not providing any
other adoption service in the case.
There are other protections covering
the completion of home studies and
child background studies by exempted
providers. The preparer of the home
study or child background study must
comply with other applicable Federal
and State laws and regulations
concerning the preparation of a home
study or child background study. As an
added measure of guidance and
protection, the reports must be
approved by an accredited agency or
temporarily accredited agency who,
under § 96.47(c), must determine that
such laws have been complied with,
and that all information required by
these regulations has been included.
These protections will help to ensure
that the home studies and child
background studies prepared by
exempted providers comply with
Convention requirements, the IAA, and
these regulations.
5. Comment: A commenter asks
whether U.S. social workers licensed in
the United States who live abroad and
perform home studies and postadoption services for Americans
overseas need to be accredited or
approved. If we understand the
comment correctly, such U.S. social
workers often assist individual U.S.
clients and U.S. child-placing agencies,
but the laws of the country in which
they are living may preclude their
working as an employee of a U.S.
agency. Thus, such a social worker
cannot be an employee of an accredited
agency or approved person under these
regulations.
Response: A U.S. licensed social
worker living abroad and providing
post-adoption services and home
studies will have to comply with the
laws of the country of residence, which
may preclude the social worker from
being employed directly by an agency or
person accredited or approved under
these regulations. Such a social worker
will not have to be independently
accredited or approved under these
regulations. In some circumstances,
however, an accredited agency or
approved person in the United States
will be held responsible under these
regulations for treating an independent
overseas U.S. licensed social worker as
a supervised provider, for example, if
the social worker is asked to assist an
accredited agency or approved person
by performing home studies in cases
involving immigration to the United
States or by performing post-placement
monitoring. If the independent overseas
social worker is providing a home study
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in an outgoing case, an accredited
agency or approved person would also
be able to use a home study prepared by
the social worker if it verified the study
pursuant to § 96.46(c).
6. Comment: A commenter
recommends requiring that agencies or
persons be accredited or approved if
performing a home study/child
background study and providing a child
welfare service.
Response: The proposed rule caused
some confusion as to the circumstances
in which accreditation, temporary
accreditation, supervision, or approval
will be required. Confusion is difficult
to avoid, in part, because section 201 of
the IAA both includes home studies and
child background studies in the
definition of adoption services covered
by the accreditation/approval/
supervision requirement and provides
that preparing these studies is a service
exempt from accreditation/approval/
supervision in certain circumstances.
The Department is changing § 96.13(b)
to state the rule more clearly. As
modified, § 96.13(b) states that, if an
agency or person provides both a child
welfare service and any of the adoption
services listed in § 96.2 in the United
States in a Convention case, it must be
accredited, temporarily accredited,
approved or supervised unless the only
adoption service provided is
preparation of a home study and/or a
child background study. Thus, if the
agency or person is an exempted
provider and provides a child welfare
service, the agency or person is still an
exempted provider. It will remain
exempted from accreditation/approval
even if, in addition to providing child
welfare services it also provides a home
study, child background study, or both.
Otherwise the home study and child
welfare services exemptions, explicitly
required by the IAA, would have little
force. On the other hand, if an agency
or person provides an adoption service
in the United States in addition to the
child background study or home study,
then that agency or person must be
accredited, temporarily accredited,
approved or supervised. For further
clarification, the Department has added
at § 96.15 examples illustrating
circumstances when providers must be
accredited, temporarily accredited,
approved, or supervised, and examples
of when they are exempt. Examples 2
and 5 of § 96.15 specifically address the
child welfare services exemption.
To be consistent with § 96.13(b), the
Department has also modified § 96.13(c)
so that, if an agency or person provides
both legal services and any adoption
service defined in § 96.2 in the United
States in a Convention adoption case, it
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must be accredited, temporarily
accredited, approved or supervised
unless the only adoption service
provided is preparation of a home study
and/or a child background study.
7. Comment: A commenter is
concerned that facilitators, permitted to
operate under some States’ laws and not
others, will be exempt from becoming
accredited or approved. The commenter
believes that this will provide
unlicensed facilitators an unfair
advantage by permitting them to
provide services without adhering to
State or Federal licensing laws.
Response: Any agency or person that
provides one of the adoption services
defined in § 96.2 in the United States
must be accredited, temporarily
accredited, approved, supervised, or an
exempted provider under these
regulations, regardless of whether or not
the agency or person must be licensed
or otherwise authorized in the State in
which they operate. Furthermore,
providers must still comply with any
other applicable State and Federal laws.
8. Comment: A commenter is
concerned that the regulations do not
protect parents who try to adopt
independently, without the aid of an
agency or person. The commenter
believes that such parents may be
particularly susceptible to questionable
adoption practices. Also, one
commenter thinks that parents adopting
independently should not be exempt
from the regulations. Other commenters
suggest that adoptive parents should not
have to comply with the Convention,
the IAA or other applicable laws when
acting on their own behalf.
Response: Because section 201(b)(4)
of the IAA explicitly exempts
prospective adoptive parent(s) who are
acting on their own behalf from any
accreditation/approval requirements,
§ 96.13(d) is retained in the final rule.
Notwithstanding this exemption,
prospective adoptive parent(s) acting
independently must comply with the
Convention, other applicable provisions
of the IAA, and other applicable laws.
Moreover, as provided in § 96.13(d),
parent(s) may act on their own behalf
only if such action is allowed under
applicable State law and the law of the
concerned Convention country.
9. Comment: A commenter requests
that the regulations emphasize that
‘‘post-adoption services,’’ including
reminding the prospective adoptive
parent(s) of their need to file postadoption reports with the country of
origin, are not ‘‘adoption services.’’
Response: The commenter is correct
that post-adoption services—those
services provided after a child’s
adoption—are not adoption services
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under the IAA. The preparation of postadoption reports and efforts to
encourage parents to file these reports
are post-adoption services. Agencies or
persons that solely perform such types
of post-adoption services do not need to
be accredited, temporarily accredited,
approved, or supervised. The
Department does not consider any
change to the regulation to be necessary
in response to this comment.
10. Comment: One commenter notes
that several foreign governments require
adoptive parent(s) to use an agency or
person for post-adoption reporting. The
commenter states that many agencies
and persons currently take advantage of
this requirement by overcharging
adoptive parent(s) for these services.
The commenter requests that the
Department attempt to regulate this
behavior.
Response: The preparation and filing
of post-adoption reports are postadoption services. The IAA does not
cover such services, or provide a basis
to regulate the fees charged for them.
Nevertheless, § 96.40(b)(7) requires an
accredited agency, temporarily
accredited agency, or approved person
to disclose in writing its expected fees
and estimated expenses for any postplacement or post-adoption reports that
the agency or person or parent(s) must
prepare in light of any requirements of
a child’s expected country of origin. The
Department believes that this
requirement will help prospective
adoptive parent(s) to make informed
choices when choosing an agency or
person and will promote fair and ethical
fee arrangements.
11. Comment: One commenter
requests that the Department draft a
‘‘non-interference’’ regulation that
prohibits agencies and persons from
interfering in an adoption when
prospective adoptive parent(s) act on
their own behalf.
Response: The Department does not
believe that it is necessary at this time
to include a non-interference provision,
assuming that one germane to
accreditation/approval could be crafted.
If a prospective adoptive parent believes
that an accredited agency or approved
person is acting incompatibly with the
IAA’s exemption of prospective
adoptive parent(s) acting on their own
behalf from the accreditation/approval
requirements, the complaint procedures
of this rule will apply.
Section 96.14—Providing Adoption
Services Using Other Providers
1. Comment: Several commenters are
concerned about the relationship
between a primary provider and entities
accredited by Convention countries
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(foreign accredited providers). Many
want the regulations to reach as many
types of providers who operate overseas
as possible, while others stress that U.S.
agencies and persons are not able to
control or oversee the conduct of foreign
providers. Some commenters want
primary providers to be responsible for
supervising the actions of every agency
or person they use overseas, but others
support the proposed rule, under which
primary providers were not responsible
for supervising foreign accredited
providers.
Response: The issue of who a primary
provider must treat as under its
supervision and responsibility is clearly
one on which reasonable people differ.
As explained at section III, subsection
A of the preamble, above, the
Department has modified §§ 96.14(c)
and (d) to require that providers
accredited by the Convention country,
in addition to providers that are
unregulated by the Convention country,
be treated as foreign supervised
providers, unless they are performing a
service qualifying for verification under
§ 96.46(c). A primary provider will
therefore need to exercise care in
selecting foreign supervised providers,
and will need to oversee their work; it
may lose its status as an accredited
agency or approved person if it fails to
ensure that its use of foreign supervised
providers meets the relevant standards
in § 96.46.
This change in the regulations is
consistent with the Department’s view—
made express in new § 96.12(c)—that
accreditation is not a guarantee of good
behavior. It also underscores the
importance of U.S. agencies or persons
working with ethical providers in other
countries in order to ensure that all
Convention adoptions comply with
Convention standards. The final rule
means that primary providers cannot
ignore questionable practices simply
because they are committed by a foreign
provider that has been accredited. While
the exception for services qualifying for
verification acknowledges that U.S.
agencies and persons may not be well
positioned to supervise the providers of
such services, the after-the-fact
verification requirement will require the
U.S. agency or person acting as the
primary provider to take appropriate
steps to ensure that the requirements of
the Convention and local law have been
met.
2. Comment: Some commenters state
that primary providers should be fully
responsible for all ‘‘agents’’ and
individuals that assist them in the
country of origin.
Response: Under the IAA and this
rule, whether a primary provider must
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supervise an ‘‘agent’’ or other individual
in a Convention country does not turn
on what the provider is called. Section
96.14 requires that a primary provider
adhere to the standards of § 96.46 when
using any foreign non-governmental
provider, and § 96.2 now makes clear
that ‘‘agents’’ and other foreign entities
are included in the definition of
supervised provider. These
modifications to the regulations are
sufficient to address this comment.
3. Comment: One commenter notes a
Connecticut case in which the court
refused to award a State subsidy to an
adoptive parent—presumably located in
Connecticut—because the entity that
‘‘placed’’ the child was not licensed in
Connecticut, and suggests that the
Department address the interpretation of
State statutes regarding the award of
post-adoption subsidies through these
regulations.
Response: The Department infers that
the commenter believes that the
Department could affect when State
subsidies are available by including in
the regulation a provision regarding, for
example, whether a primary provider or
a supervised provider will be
considered to have ‘‘placed’’ a child for
adoption, or where an adoption service
provider will be deemed to be located,
if multiple providers are involved in a
Convention adoption. The Department
does not agree that this issue can or
should be addressed in these
regulations.
4. Comment: A commenter requests
that the Department change § 96.14(b)(2)
because, as written, it appears that home
studies performed by an exempted
provider must be approved by any
accredited agency, but not specifically
by the primary provider. Other
commenters suggest primary providers
could be reluctant to accept home
studies from exempted providers that
they themselves did not approve.
Response: The Department is not
making the change suggested because
the Department believes that the
regulation, as written, is consistent with
the IAA, section 201(b)(1), which
requires only that a home study
prepared by an exempted provider be
reviewed and approved by an accredited
agency. We do not believe it is
necessary to require further that the
accredited or temporarily accredited
agency approving the home study be the
primary provider in the Convention
case, and do not believe that this
provision will deter primary providers
from accepting home studies from
exempted providers. While the primary
provider must supervise and be
responsible for the supervised providers
with which it works, primary providers
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may need the flexibility to accept home
studies prepared by exempted providers
that have been approved by other
accredited or temporarily accredited
agencies (for example those located in
other States) to complete Convention
adoptions. Otherwise, primary
providers could find it difficult to work
with out-of-State prospective adoptive
parent(s).
5. Comment: A commenter is
concerned that small agencies will have
trouble finding work as supervised
providers because large accredited
agencies will attempt to curb
competition by performing all services
in a case on their own, and recommends
that, in lieu of having primary providers
supervise other agencies, the
Department step into the role of
supervisor of the provision of adoption
services by smaller agencies.
Response: It would be incompatible
with the IAA’s scheme for Convention
implementation for the Department to
take on a direct role in supervising the
provision of adoption services, and we
therefore decline to make any change in
response to this comment. As well, we
note that temporary accreditation, under
section 203(c) of the IAA, is meant to
address this commenter’s concerns, by
providing a mechanism to allow small
agencies to continue to operate
independently of larger agencies, while
giving the small agencies a longer
period of time to gather the information
and resources necessary to achieve full
accreditation. Moreover, while we
cannot fully predict at this time the
public demand for provision of
adoption services in Convention cases,
we believe that it is unlikely that
accredited agencies or approved persons
will have the resources to take over
providing all of the adoption services
that are currently handled by small
agencies or persons. Also, when
working with out-of-state clients,
accredited agencies and approved
persons will likely need supervised
providers to provide adoption services
in States where they are not licensed.
Thus, the Department anticipates that
small agencies and persons will
continue to be able to provide services
in Convention adoptions.
6. Comment: One commenter requests
that the Department specifically outline
what services require an agency or
person to be accredited or approved.
Response: Only an agency or person
providing adoption services, as defined
in the IAA and in § 96.2, in a
Convention adoption in the United
States is required to be accredited or
approved. An agency or person may
avoid accreditation or approval if it
provides Convention adoption services
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solely as a supervised provider or
exempted provider. Section 96.15
provides examples of circumstances in
which an adoption service provider will
be required to be accredited,
temporarily accredited, or approved or
to operate as a supervised provider or
exempted provider.
Section 96.16—Public Domestic
Authorities
Comment: The Department received a
comment stating that it should require
public domestic authorities providing
adoption services to become accredited
just like private entities, because it is
‘‘hypocritical’’ for the U.S. Government
to have one set of rules for private
agencies and a different set for public
domestic authorities.
Response: While initial draft versions
of the IAA did not exclude government
agencies from the category of persons to
be accredited or approved, (S. 682,
106th Cong. 1st Sess. (1999) and H.R.
2342, 106th Cong. 1st Sess. (1999)),
sections 3(14) and 201(a) of the IAA as
enacted, taken together, provide that
persons to be accredited/approved shall
not include an agency of government or
tribal government entity, thereby
excluding public domestic authorities
from the accreditation and approval
requirement. The Department
understands this to exclude all State,
local and tribal government entities—an
approach that is consistent with the
concerns of the Convention’s drafters
about abuses by private entities and that
avoids placing the Federal government
in the role of regulating State and local
governments unnecessarily. (See the
Notice of Proposed Rulemaking at 68 FR
54079 for further discussion of this
issue.)
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Section 96.17—Effective Date of
Accreditation and Approval
Requirements
Comment: A commenter asks what
will happen to an agency that has not
completed the accreditation process
when the Convention enters into force.
Response: Once the Convention enters
into force for the United States, any
agency or person providing adoption
services in connection with a
Convention adoption in the United
States will need to be accredited,
temporarily accredited, approved,
supervised, or be an exempted provider.
The rule has a special timetable for the
initial round of accreditation/approvals,
which is discussed in the section-bysection responses for subpart D.
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Subpart D—Application Procedures for
Accreditation and Approval
Subpart D is organized in the same
way as in the proposed rule, and
includes § 96.18 (Scope); § 96.19
(Special provision for agencies and
persons seeking to be accredited or
approved as of the time the Convention
enters into force for the United States);
§ 96.20 (First-time application
procedures for accreditation and
approval); § 96.21 (Choosing an
accrediting entity); and § 96.22
(Reserved).
As discussed below, the Department
has made no changes to this subpart in
response to public comment. It has
made minor technical and conforming
changes, however.
Section 96.19—Special Provision for
Agencies and Persons Seeking To Be
Accredited or Approved at the Time the
Convention Enters Into Force for the
United States
Comment: Commenters support the
transitional application deadline (TAD)
and deadline for initial accreditation or
approval (DIAA) process. Some request
that the regulations more clearly outline
the process for those who obtain
accreditation after the Convention has
entered into force. Another commenter
suggests that any agency or person that
has applied for full accreditation during
the initial accreditation/approval
timeframe, but that has not been
processed by an accrediting entity
through no fault of its own, should be
granted temporary accreditation.
Response: We are not modifying the
rule to allow temporary accreditation to
be granted to an applicant for full
accreditation that has not been
accredited by the DIAA. The IAA
specifically limits temporary
accreditation to small agencies, as
defined in section 203(c) of the IAA.
The Department recognizes, however,
that a large volume of applications may
make it difficult for accrediting entities
to complete accreditations and
approvals in an expedited fashion. For
this reason, § 96.19 establishes that a
TAD will be published before the final
DIAA. After the Department learns the
number of agencies and persons that
applied by the TAD, and has an estimate
of how long it will take the accrediting
entities to evaluate each applicant
(including conducting necessary site
visits), it will announce the DIAA. The
DIAA will be the date by which an
agency or person must complete the
accreditation or approval process so as
to be accredited or approved when the
Convention enters into force for the
United States. Since the DIAA will be
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set after the Department and the
accrediting entities have a better idea of
how long it will take the accrediting
entities to do their job, all agencies and
persons who applied by the TAD should
have a reasonable opportunity to have
their applications for accreditation or
approval reviewed by the DIAA. The
process for applying for accreditation/
approval after the Convention has
entered into force is already described
in § 96.20.
Section 96.20—First-Time Application
Procedures for Accreditation and
Approval
Comment: A commenter believes that
the regulations should specify the
length of time an accrediting entity has
to evaluate an applicant for
accreditation or approval, and suggests
90 days.
Response: While the Department
wants to ensure that applications for
accreditation and approval are reviewed
as quickly as possible, it is not
establishing a deadline by which
accrediting entities will have to
complete their work. Variables like the
number of agencies and persons that
will apply, and the number and capacity
of the accrediting entities, require that
the time frame remain flexible. In
addition, § 96.24(d) authorizes
accrediting entities to give agencies and
persons an opportunity to cure
deficiencies before denying an
application for accreditation or
approval. If the Department imposed a
90-day limit on completion of
accreditation and approval decisions,
accrediting entities could be forced to
deny applications in circumstances
where an agency or person had not yet
cured any identified deficiencies within
90 days. We believe agencies and
persons will benefit from an
accreditation and approval process that
retains some flexibility.
Section 96.21—Choosing an Accrediting
Entity
Comment: Some commenters
recommend that applicants for
accreditation and approval be allowed
to apply to any designated accrediting
entity, regardless of geographical
location. Other commenters ask that the
regulations clarify the accrediting entity
to which an agency or person that is
licensed in more than one State should
apply for accreditation or approval.
Response: Section 96.21(a) states that
an agency or person applying for
accreditation or approval may apply to
any accrediting entity with jurisdiction
over its application. The criteria to
determine the accrediting entities’
jurisdiction will be set out in the
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agreements between the Department and
each accrediting entity. These
agreements will be published in the
Federal Register. The agreements
between the Department and any
accrediting entity that is a State
licensing authority will have
geographical limitations on its
jurisdiction that are consistent with
section 202(a)(2)(B)(ii) of the IAA,
which states that public entities
designated as accrediting entities will be
permitted to accredit ‘‘only agencies
located in the State in which the public
entity is located.’’
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Subpart E—Evaluation of Applicants
for Accreditation and Approval
Subpart E is organized in the same
way as in the proposed rule, and
includes § 96.23 (Scope); § 96.24
(Procedures for evaluating applicants for
accreditation or approval); § 96.25
(Access to information and documents
requested by the accrediting entity);
§ 96.26 (Protection of information and
documents by the accrediting agency);
§ 96.27 (Substantive criteria for
evaluating applicants for accreditation
or approval), and § 96.28 (Reserved).
The Department has made a number
of changes in response to public
comments, including to § 96.24, § 96.25,
§ 96.26, and § 96.27, which are
discussed below.
Section 96.24—Procedures for
Evaluating Applicants for Accreditation
or Approval
1. Comment: Several commenters
request that the Department address
whether agencies that have undergone
voluntary accreditation, as offered by
the Council on Accreditation (COA),
will have any ‘‘deemed status.’’
Similarly, several commenters request
that, if an agency or person is already
voluntarily accredited, then the
accrediting entity recognize
automatically compliance with certain
subpart F standards that they believe are
duplicative of the standards under
which they were voluntarily accredited.
Some voluntarily accredited small
agencies contend that they cannot afford
a second accreditation.
Response: The Department will not
allow agencies or persons that have
undergone a voluntary accreditation
process to have ‘‘deemed’’ Convention
accreditation or approval status. The
Department acknowledges that some
standards of subpart F overlap with the
COA voluntary accreditation standards,
however, there are many standards in
subpart F that do not overlap. We do not
believe that COA voluntary
accreditation is a substitute for ensuring
that all agencies meet the specific
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standards on intercountry adoption
practices that are derived from the
Convention and the IAA and set forth in
subpart F. For example, § 96.33(b)
requires an agency’s or person’s
finances to be subject to independent
audits every four years. COA standard
G6.5.02 does not require any audit of an
organization that annually reports
revenues less than $500,000. Similarly,
§ 96.34(a) prohibits an agency or person
from compensating any individual
providing intercountry adoption
services on a contingent fee basis, and
§ 96.34(b) prohibits an agency or person
from compensating its directors,
officers, employees or supervised
providers on a contingent fee basis.
COA standards have no explicit
prohibition against contingent fees. The
regulation in § 96.35(b) also contains
requirements that are not in COA
standards. The COA standards are
focused on overall organizational
integrity and ensuring best child welfare
practices. The Department’s standards
are instead focused on implementing
specific provisions of the IAA and
ensuring that agencies and persons can
perform Convention tasks. Finally,
considerations of equity and timeliness
counsel against allowing a COA
voluntary accreditation to substitute, in
whole or in part, for accreditation under
´
these regulations—equity vis-a-vis
agencies and persons who have not
participated in COA’s voluntary
program and timeliness to the extent
that accreditation under these
regulations will be based on information
to be collected in the future and closer
to time to entry into force.
2. Comment: Several commenters ask
that agencies and persons that have a
State license become automatically
accredited. Other commenters seek
deeming of State licensing authorities’
standards.
Response: The IAA does not authorize
the Department to substitute licensure
by a State for accreditation/approval
under the Federal scheme created by the
IAA. The Convention and the IAA
mandate many specific duties for
agencies and persons, including
reporting duties, which are not part of
current State licensing. In addition,
because licensing requirements vary
between States, allowing ‘‘deeming’’
would be at odds with the IAA’s goal of
uniform interpretation and
implementation of the Convention, IAA
section 2(a)(2), and might lead to
disparities between agencies and
persons, depending on their location.
Thus, the fact that an agency or person
is licensed or authorized by State
licensing authorities is only one factor
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to consider in determining whether it
can be accredited or approved.
3. Comment: A commenter notes that
the nonprofit charitable organization
she works with cannot place children
with adoptive parents because it has just
received State licensure as a childplacing agency, and the authorities in
the foreign country in which it works
require a child-placing agency to have
been licensed at least four years before
it is allowed to place children. The
commenter expresses hope that the
Department will be able to resolve the
issue of differing standards in different
countries in this rule, and welcome new
agencies into the Convention system.
Response: The Department welcomes
all agencies and persons, both new and
old, to apply for accreditation or
approval. The Department hopes that
birth parents and prospective adoptive
parent(s) will be able to select a
provider from a broad and
geographically diverse pool of
accredited agencies and approved
persons to help them with Convention
adoptions. Article 12 of the Convention,
however, states that an agency that is
accredited in one Convention country
may provide services in another
Convention country only if it has been
authorized to do so by the authorities of
both countries. Thus, the United States
cannot, in this rule, ensure that U.S.
accredited agencies and approved
persons will be entitled to work in all
Convention countries. The Department
expects, however, that because the
standards for U.S. accreditation and
approval will be stringent and
comprehensive, Convention countries
may be willing to accept U.S.
accreditation or approval, without
requiring further accreditation or
approval.
4. Comment: One commenter notes
that the proposed regulation would
require evaluators to have experience in
intercountry adoption or the evaluation
of compliance with standards. While the
commenter believes it would be
preferable to require experience with
both, because it expects that any entity
designated as an accrediting entity
would receive an initial flood of
accreditation/approval applications, it
requests that § 96.24(a) be revised to
allow the use of a wider pool of
evaluators who do not have intercountry
adoption experience in order to
complete accreditation/approval on a
timely basis. Another commenter would
like the regulation to specify that at least
one evaluator participating in site visits
must have experience with intercountry
adoption.
Response: The Department has
expanded the qualifications for
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evaluators in § 96.24(a). Those
qualifications now include: (1) Expertise
in intercountry adoption; (2) expertise
in standards evaluation; or (3)
experience with the management or
oversight of a child welfare
organization. The Department believes
that permitting evaluators to meet any of
these three qualifications will ensure
that accrediting entities perform highquality evaluations of agencies and
persons, while leaving them flexibility
to find enough qualified site evaluators.
To preserve flexibility, we are not
mandating that the visiting site
evaluator be the one with the
intercountry adoption experience.
5. Comment: Some commenters are
concerned that the accrediting entities
will not consider complaints when
evaluating agencies and persons.
Response: We have added a provision
to § 96.24(b) to require that accrediting
entities consider complaints referred to
them under subpart J of this rule when
reviewing an agency’s or person’s
accreditation or approval status.
6. Comment: A commenter asks
whether an agency seeking accreditation
must cover the cost of any off-site
interviews with individuals (e.g., clients
who have moved to a different city from
the agency).
Response: Pursuant to § 96.8(b)(2),
agencies and persons will pay a
nonrefundable fee for full accreditation
or approval that is set to include ‘‘the
costs of all activities associated with the
accreditation or approval cycle,
including but not limited to, costs for
completing the accreditation or
approval process * * * except that
separate fees based on actual costs
incurred may be charged for the travel
and maintenance of evaluators.’’ Thus,
an agency or person can be expected to
cover the cost of doing any off-site
interviews, whether the cost is
incorporated fully into the accreditation
or approval fee or recovered in part
through fees for travel costs incurred by
evaluators to do off-site interviews.
The fee arrangement is different for
those agencies seeking temporary
accreditation, but the net result is the
same with respect to off-site interviews.
The accrediting entity will charge a nonrefundable fee for temporary
accreditation that will not include the
costs of site visits, whether on-or offsite, because a site visit is not
mandatory to receive temporary
accreditation. If the accrediting entity
decides a site visit is necessary to
determine whether to approve an
application for temporary accreditation,
the accrediting entity will assess
additional fees to the agency for the
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costs of a site visit, including any costs
for off-site interviews.
7. Comment: A commenter requests
the following revision to § 96.24(d) to
make notice of deficiencies to a
candidate for accreditation or approval
mandatory: ‘‘Before deciding whether to
accredit an agency or approve a person,
the accrediting entity shall advise the
agency or person of any deficiencies
that may hinder or prevent its
accreditation or approval and defer a
decision to allow the agency or person
to correct the deficiencies.’’
Response: The Department has not
changed the language of the proposed
rule. Section 96.24(d) already permits
an accrediting entity discretion to give
an agency or person advance notice of
and an opportunity to cure any
deficiencies that may hinder or prevent
its accreditation or approval. The
accrediting entities are being chosen
based on their expertise and experience
with accreditation and/or licensing of
adoption service providers, and the rule
defers to that expertise by giving them
discretion to judge whether it would be
constructive to give notice and an
opportunity to cure deficiencies before
any specific denial.
8. Comment: One commenter notes
that § 96.24(c) provides for persons with
knowledge of an agency’s or person’s
work to comment on an application for
accreditation or approval, but that the
Department has not provided a
mechanism for making such comments.
The commenter states that
knowledgeable individuals have no way
of knowing whether an agency or person
has filed for accreditation or approval.
Response: This issue is not addressed
fully in the regulation, but will be
further addressed in the agreements
with the accrediting entities. Pursuant
to § 96.91(b)(1), once the Convention
has entered into force, individuals who
wish to comment on an agency’s or
person’s application for accreditation or
approval may ask an accrediting entity
to confirm whether that agency or
person has a pending application for
accreditation or approval. The
Department intends, in its agreements
with the accrediting entities, to require
that the accrediting entities also make
available to the public information
related to agencies and persons that
apply to be accredited or approved by
the date of entry into force. We also
intend to address in the agreements
with the accrediting entities the
mechanism by which the public can
communicate to the accrediting entity
comments on initial applications for
accreditation or approval. The
agreements will be published in the
Federal Register.
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Section 96.25—Access to Information
and Documents Requested by the
Accrediting Entity
1. Comment: Several commenters ask
the Department to clarify whether
accrediting entities are allowed access
to information and documents
belonging to an agency or person
regarding non-Convention cases. These
commenters request that the Department
specifically limit the accrediting entity’s
access to information and documents to
Convention adoption cases only.
Response: The Department has
modified this section to clarify that,
with the exception of first-time
applicants for accreditation or approval,
agencies and persons are only required
to give accrediting entities access to
adoption case files related to
Convention adoptions. Thus, if an
agency seeking renewal of accreditation
provides adoption services relating to
both children from a Convention
country and children from a nonConvention country, the agency or
person would have to give the
accrediting entity access to any
adoption case files relating to
intercountry adoptions with the
Convention country, but not to the files
relating solely to its intercountry
adoptions from the non-Convention
country. The exception to this rule,
which now appears at § 96.25(b), is that
the accrediting entity may review case
files of non-Convention adoption cases
for the purpose of assessing a first-time
applicant’s capacity to comply with the
record-keeping and data-management
standards in subpart F. We make this
exception so that accrediting entities
have the option of reviewing adoption
case files of a first-time applicant if they
are concerned about the applicant’s
record-keeping capabilities, since the
applicant will not have any Convention
case files to be reviewed. Section
96.25(b) makes it clear that, if such
review is requested by an accrediting
entity, the agency or person may
withhold names and other information
that identifies birth parent(s),
prospective adoptive parent(s), and
adoptee(s) from such non-Convention
adoption case files to protect the privacy
of those individuals.
The general rule prohibiting review of
non-Convention adoption case files does
not apply with respect to documents
and information, such as policy
guidelines, that relate to both
Convention and non-Convention
adoptions. The accrediting entity must
be given access to such documents and
information. For example, accrediting
entities will be allowed to look at
documents relating to an agency’s or
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person’s finances and corporate
governance, which relate to both
Convention and non-Convention
adoption activities.
2. Comment: A commenter suggests
that the Department amend § 96.25(a) so
that it reads: ‘‘The agency or person
must give the accrediting entity access
to all information and documents * * *
that it requests [instead of ‘‘requires’’] to
evaluate an agency or person,’’ in order
to remove any argument that the
accrediting entity would be required to
justify why access to certain documents
or information was necessary to the
accreditation process.
Response: The Department has
modified § 96.25(a) so that it states that
an agency or person must give the
accrediting entity access to information
and documents ‘‘that it requires or
requests’’ to evaluate an agency or
person for accreditation or approval.
This should make it clear (subject to the
general rule prohibiting review of nonConvention adoption case files) both
that the agency or person must give the
accrediting entity the information and
documents it needs, even if not
requested by the accrediting entity, and
that the agency or person must give the
accrediting entity what the accrediting
entity requests, without challenging
whether the accrediting entity needs the
information and documents.
Section 96.26—Protection of
Information and Documents by the
Accrediting Entity
1. Comment: Several commenters
request that all documents used by an
accrediting entity in the accreditation
process be made available to the public,
subject only to existing Federal, State,
and local laws. They suggest that the
documents could help prospective
adoptive families choose which agency
or person to use for adoption services.
Commenters also request that an
agency’s or person’s list of supervised
providers (particularly foreign
supervised providers) be public
information. These commenters want
§ 96.26(a), which sets limits on
disclosure of information procured by
the accrediting entity, to be deleted.
Other commenters recommend that the
Department maintain § 96.26(a) as it is
written. They believe that
confidentiality is essential to facilitating
an open relationship between
accrediting entities and agencies and
persons seeking accreditation/approval.
Some commenters think subpart M
appropriately specifies the types of
information that should be provided to
the public. One State licensing authority
requests that the Department elaborate
on the interplay between the Freedom of
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Information Act (FOIA), 5 U.S.C. 552
and § 96.26, because it believes § 96.26
conflicts with the FOIA.
Response: We have made a few
changes to § 96.26(a). Section 96.26(a)
continues to require accrediting entities
to protect from unauthorized use and
disclosure all documents and
information the accrediting entity may
collect while doing its job of evaluating
an agency or person, such as self
studies, internal policies, corporate
financial data, and background
information on individual employees.
We are not deleting the basic rule of
confidentiality, because we believe it is
appropriate when agencies and persons
are being asked to disclose internal
business information.
In order to clarify in what
circumstances information may be
disclosed, and to reinforce that the
confidentiality rule does not prohibit
disclosures otherwise required under
State or Federal law, we have moved
and revised language from § 96.26(a) to
a new § 96.26(b). Section § 96.26(b) now
contains the general prohibition on
disclosure of such documents and
information to the public, and sets out
the circumstances in which it is
appropriate to release information. In
particular, § 96.26(b)(2) now includes
new language making it clear that the
accrediting entity may not withhold
information, including an agency’s or
person’s internal documents, if
otherwise required to release it under
State or Federal law. We note that
§ 96.26 of the final rule cannot conflict
with the FOIA or similar State laws
because the prohibitions against
disclosure in § 96.26(b)(2) do not apply
if disclosure is otherwise required under
Federal or State laws. Thus, if the FOIA
or other information disclosure laws
apply, accrediting entities must comply
with those laws.
2. Comment: A commenter requests
that the Department delete the first
sentence of § 96.26(b) (now § 96.26(c)),
which allows agencies and persons to
provide documents in which
individually assigned codes have been
substituted for personal identifying
information, because it believes
monitoring the actual practices of an
agency or person requires a
comprehensive list identifying all
clients, including prospective adoptive
parent(s) and birth parent(s), and
because it believes the provision is
unnecessary because the remainder of
the provision already imposes a duty of
confidentiality on the accrediting entity.
Response: The Department has to
balance the need of accrediting entities
to obtain information on the practices of
accredited agencies and approved
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persons against the need to protect the
privacy of individual participants in the
adoption process. The Department
believes that this provision, now
§ 96.26(c), strikes the right balance
between these competing interests by
giving accrediting entities the authority
to request information that identifies
birth parents, prospective adoptive
parent(s), and adoptees if they have an
articulated need for that information,
but not requiring the automatic
disclosure of all such information, and
thus it has made no changes in response
to this comment.
Section 96.27—Substantive Criteria for
Evaluating Applicants for Accreditation
or Approval
1. Comment: Several commenters
suggest that using a point system for
evaluating compliance with standards
will be too subjective. Many also believe
that a substantial compliance system is
too vaguely defined in the regulations.
Some request that the regulations
specify how different standards will be
weighted. Other commenters commend
the Department for allowing accrediting
entities to develop a substantial
compliance system and express support
for the rule as written. Some
commenters request that the Department
submit any substantial compliance
procedures to notice and comment
rulemaking. Other commenters
recommend that any system prevent an
agency or person from achieving
accreditation or approval if it does not
meet all minimum requirements in
section 203(b)(1)(A)–(F) of the IAA.
Response: The Department did not
think it was advisable to include a
methodology for measuring substantial
compliance in the rule, and continues to
be of that view. The accrediting entities,
who will be using the methodology and
who will have more experience than the
Department in administering standards,
should take the lead in preparing the
procedures for measuring substantial
compliance.
We have, however, revised § 96.27(d)
to clarify that the Department will retain
oversight over the development and use
of substantial compliance procedures by
the accrediting entity, ensuring that
each accrediting entity only uses a
method approved by the Department,
and that each method is substantially
the same as all other approved methods.
In accordance with the rule, once an
accrediting entity is selected, the entity
must develop a method of evaluating
compliance. Each such method will
include: an assigned value for each
standard or element of a standard; a
method of rating compliance with each
standard; and a method of evaluating an
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agency’s or person’s overall compliance
with all of the applicable standards. The
Department must then approve each
accrediting entity’s method for
ascertaining substantial compliance,
ensuring that the value assigned to each
standard reflects the Convention and the
IAA and is consistent with the value
assigned to the standard by other
accrediting entities. The weighting of
particular standards will be based on
the priorities set in the Convention and
the IAA (including the core standards in
IAA section 203(b)(1)(A)–(F)).
The Department does not agree that
substantial compliance procedures,
when developed, must or should be
subject to Administrative Procedure Act
rulemaking procedures. The final rule,
like the proposed rule, instead requires
that accrediting entities advise
applicants of the value assigned to the
standards or elements of the standards
at the time they provide applicants with
the application materials. This notice
and the Department’s oversight of the
development of the procedures for
measuring substantial compliance will
ensure that agencies and persons are
informed about the procedures before
seeking accreditation or approval, and
that the procedures reflect the objectives
of the Convention and the IAA.
2. Comment: Several commenters do
not agree with the use of a substantial
compliance system. They request that
the regulations require complete
compliance with all the standards of
subpart F. Many other commenters
express their support for a substantial
compliance model. Some are concerned
that the accrediting entities will require
compliance with standards not
contained in subpart F.
Response: There has been
considerable disagreement in the
adoption community about which of the
standards in subpart F—if any—should
be made absolute. The preamble to the
proposed rule discussed this issue
extensively. (See 68 FR 54080). The IAA
plainly contemplates a substantial
compliance standard, however, as
section 204(b)(1) of the IAA requires the
Department to suspend or cancel the
accreditation or approval of an agency
or person who is ‘‘substantially out of
compliance with applicable
requirements,’’ if the accrediting entity
has not taken appropriate enforcement
action. In addition, the standards in Part
F address a wide range of ethical and
social work and adoption issues and
reflect practices that inherently are
evolving. One-time failures to comply
with a particular standard, though
unfortunate, should not necessarily lead
to the imposition of severe types of
adverse action such as cancellation of
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accreditation or approval. The
Department considers it essential to give
sufficient discretion to accrediting
entities, which will be selected based on
their expertise, to decide when
noncompliance warrants adverse action,
and which kind of adverse action to
take.
The Department recognizes that
adherence to certain individual
standards is critical to protecting
children and families and comporting
with the requirements of the Convention
and the IAA. Therefore, as noted in the
response to comment 1 for this section,
the accrediting entity is required to
develop and use a method for measuring
substantial compliance which includes
assigning values and weighting each
individual standard, or element of a
standard, reflecting the relative
importance of each standard to
compliance with the Convention and
IAA. The accrediting entity may not use
standards other than those contained in
this rule.
3. Comment: Several commenters
believe that the accreditation process
described in § 96.27 focuses too heavily
on document review. They would like
the regulations to emphasize analysis of
an agency’s or person’s past
performance, including successful
adoptions, disruptions and dissolutions,
complaints, and pending or resolved
lawsuits, as the primary criteria for
accreditation. Some commenters suggest
that the primary basis of evaluation for
accreditation should be interviews of
clients chosen on a random basis, as
well as interviews with former
employees, agents, and consultants. One
commenter suggests that a provider
should be required to waive any
confidentiality requirements contained
in settlements of lawsuits. Some
commenters would like agencies to give
accrediting entities a list of all their
clients and former clients to aid in the
evaluation.
Response: We believe the overall
process outlined in the rule for
evaluating agencies and persons and
determining substantial compliance is
consistent with the IAA’s accreditation
model. It is worth noting that
accrediting entities will not initially be
able to monitor actual performance of
agencies in completing Convention
adoptions because the Convention will
not enter into force for the United States
until after some agencies and persons
have been accredited and approved.
Therefore, during the initial
accreditation process a certain amount
of document review is necessary to
measure an agency’s or person’s
capacity to meet the standards once the
Convention is in force. The rule takes
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this into account in § 96.27(b). The rule
also requires, however, in § 96.24(b) that
accrediting entities conduct site visits
for each agency or person seeking
accreditation or approval. As provided
in § 96.24(c), these site visits may
include ‘‘interviews with birth parents,
adoptive parent(s), prospective adoptive
parent(s), and adult adoptee(s) served by
the agency or person, and interviews
with other individuals knowledgeable
about the agency’s or person’s provision
of adoption services.’’ Thus, we do not
agree that the evaluation process focuses
too much on document review.
In addition, § 96.24(b) has been
revised to require consideration of
complaints received under subpart J;
§ 96.27(b) requires that past
performance generally be considered in
determining if an agency or person may
retain or renew its accreditation or
approval to complete Convention
adoptions; and other standards in
subpart F, in particular § 96.35, require
the disclosure to the accrediting entity
of much of the information these
commenters wish to have the
accrediting entity consider. Please see
the discussion of comments on § 96.35’s
disclosure provisions, including
disclosures related to lawsuits,
complaints, and disciplinary
proceedings for further explanation.
4. Comment: A State licensing
authority commends the Department for
explaining, in § 96.27(g), that the
accreditation standards under these
regulations do not eliminate the need
for an agency or person to comply fully
with the laws of the State in which it
operates. The commenter suggests two
modifications to enhance a close
working relationship between
accrediting entities and State licensing
authorities that are not accrediting
entities. First, it recommends that the
Department require the accrediting
entities to consult with State licensing
authorities to verify that applicants for
accreditation or renewal of accreditation
are in compliance with State licensing
requirements. Secondly, it recommends
that the Department specifically allow
accrediting entities and State licensing
authorities to share information with
each other pursuant to the access to
information provisions of § 96.26.
Response: The Department
encourages open communication
between accrediting entities and State
licensing authorities and has revised the
language of § 96.26(b) to clarify that
sharing information with an appropriate
public domestic authority, such as a
State licensing authority, is authorized.
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Subpart F—Standards for Convention
Accreditation and Approval
Subpart F is organized in the same
way as in the proposed rule with
informal ‘‘divisions’’ after the first
section, § 96.29 (Scope). The Licensing
and Corporate Governance division
includes § 96.30 (State licensing);
§ 96.31 (Corporate structure); and
§ 96.32 (Internal structure and
oversight). The Financial and Risk
Management division includes § 96.33
(Budget, audit, insurance, and risk
assessment requirements) and § 96.34
(Compensation). The Ethical Practices
and Responsibilities division includes
§ 96.35 (Suitability of agencies and
persons to provide adoption services
consistent with the Convention) and
§ 96.36 (Prohibition on child buying).
The Professional Qualifications and
Training for Employees division
includes § 96.37 (Education and
experience requirements for social
service personnel) and § 96.38 (Training
requirements for social service
personnel). The Information Disclosure,
Fee Practices and Quality Control
Policies and Practices division includes
§ 96.39 (Information disclosure and
quality control practices) and § 96.40
(Fee policies and procedures). The
division on Responding to Complaints
and Records and Reports Management
includes § 96.41 (Procedures for
responding to complaints and
improving service delivery); § 96.42
(Retention, preservation and disclosure
of adoption records); and § 96.43 (Case
tracking, data management, and
reporting). The Service Planning and
Delivery division includes § 96.44
(Acting as a primary provider); § 96.45
(Using supervised providers in the
United States); and § 96.46 (Using
providers in Convention countries). The
division on Standards for Cases in
Which a Child Is Immigrating to the
United States (Incoming Cases) includes
§ 96.47 (Preparation of home studies in
incoming cases); § 96.48 (Preparation
and training of prospective adoptive
parent(s) in incoming cases); § 96.49
(Provision of medical and social
information in incoming cases); § 96.50
(Placement and post-placement
monitoring until final adoption in
incoming cases); § 96.51 (Post-adoption
services in incoming cases); and § 96.52
(Performance of Hague Convention
communication and coordination
functions in incoming cases). The
division on Standards for Cases in
Which a Child Is Emigrating From the
United States (Outgoing Cases) includes
§ 96.53 (Background studies on the
child and consents in outgoing cases);
§ 96.54 (Placement standards in
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outgoing cases); § 96.55 (Performance of
Hague Convention communication and
coordination functions in outgoing
cases); and § 96.56 (Reserved).
The Department has made a number
of changes to subpart F in response to
public comments. In particular, as
discussed at section III, subsection B of
the preamble, revisions have been made
to § 96.33’s insurance standard, to
§ 96.37 on social service personnel
education and experience, to § 96.39’s
provision on waivers of liability, and to
the provisions relating to primary
provider responsibility for supervised
providers in the United States and for
foreign providers in Convention
countries §§ 96.45–46. Comments on
these provisions, and changes to a
number of others, such as §§ 96.32,
96.34, 96.35, 96.38–44, and 96.47–54,
are discussed below. We also changed
the sections on preparation of home
studies in incoming cases (§ 96.47) and
child background studies in outgoing
cases (§ 96.53) to clarify that, under the
IAA, a supervised provider may prepare
a home study or child background
study.
Licensing and Corporate Governance
Section 96.30—State Licensing
1. Comment: Several commenters
recommend revising § 96.30(c) to state
that agencies or persons work ‘‘in
cooperation with’’ instead of ‘‘through’’
other agencies and persons licensed in
different States. They believe this will
clarify the fact that agencies are not
limited to working only with families in
the State(s) in which the agency is
licensed. Conversely, a commenter
requests that the regulations state that,
once an agency is accredited to provide
Convention adoption services, it is
authorized to provide those services in
any U.S. State where it is also licensed
under State law. Another commenter
believes that a different license should
be involved in intercountry placements
and that being licensed to place
children domestically is not sufficient
for placing internationally.
Response: We are not making any
changes in response to these comments.
The Department recognizes that
intercountry adoptions in the United
States frequently bring together an
agency licensed in one State and a
family located in a different State. The
Convention and the IAA do not change
any applicable State requirements that
an agency be licensed or otherwise
authorized in the State to provide
services in the State. Under the IAA and
§ 96.30(c), to provide adoption services
in a Convention case, an agency or
person must be: (1) Licensed or
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otherwise authorized in each State in
which it is providing adoption services;
or (2) if it wishes to work in a State in
which it is not licensed, work through
an agency or person who is licensed or
authorized and who is acting as an
exempted or supervised provider, or
through a public domestic authority of
that State. Thus, an agency not licensed
in a particular State may provide
services to a client in that State, through
another agency or person that is
licensed or authorized to provide
services in that State and additionally is
functioning as a supervised provider or
an exempted provider or through a
public domestic authority.
These regulations are consistent with
the IAA, which states explicitly, in
section 503(a), that the IAA is not meant
to preempt State law unless a provision
of State law is inconsistent with the
Convention or the IAA.
It will continue to be up to each State
to determine if requirements to be
licensed to provide adoption services in
intercountry cases should be different
from requirements to provide services in
domestic adoption cases. Regardless of
how an individual State resolves this
issue, however, an agency or person
involved in intercountry adoption
services under the Convention will need
to comply with these regulations.
2. Comment: Two commenters believe
that it is essential that agencies and
persons be permitted to work with other
agencies and persons licensed in
different States. They ask that
accrediting entities pay close attention
to the activity under such relationships,
however, so that § 96.30 is followed
properly.
Response: In deference to the
important role that cross-State
relationships and networks play in
matching children from many different
countries of origin with prospective
adoptive parent(s) throughout the
United States, the regulations allow
such relationships to continue. We
believe that the regulations also allow
appropriate oversight of these
relationships, so that no change is
needed in response to this comment.
The regulations, in particular subpart C,
provide for a ‘‘primary provider’’ to be
responsible for ensuring that all of the
adoption services, as defined in § 96.2,
are provided in a Convention case. The
primary provider assumes responsibility
for its use of supervised providers under
the provisions of §§ 96.45 and 96.46,
which includes ensuring that those
providers are in compliance with
applicable State licensing and
regulatory requirements in all
jurisdictions in which they provide
adoption services. Failure to do so may
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be grounds for the accrediting entity to
take adverse action against the primary
provider, and may jeopardize the
primary provider’s accreditation or
approval status. The Department
believes that this system will ensure
proper monitoring of supervised
providers by primary providers.
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Section 96.31—Corporate Structure
1. Comment: Several commenters
oppose allowing agencies that qualify
for nonprofit tax status under State law
alone from receiving accreditation. They
suggest that only agencies that have
qualified for nonprofit tax status under
§ 501(c)(3) of the Internal Revenue Code
should be permitted to become an
accredited agency. One commenter
requests that the Department bear in
mind that several countries already have
regulations that would explicitly require
U.S. agencies to have nonprofit status
and/or tax-exempt status under
§ 501(c)(3) of the U.S. Tax Code.
Response: We left § 96.31(a) of the
proposed rule unchanged in the final
rule. For accreditation purposes,
agencies must have nonprofit status
under the laws of any State or must
qualify for nonprofit tax treatment
under § 501(c)(3) of the Internal
Revenue Code. The Department does
not believe there is sufficient
justification to increase the regulatory
burden of the rule by requiring all
agencies to obtain nonprofit status
under § 501(c)(3) and under State law.
Nothing in this rule prohibits agencies
from qualifying as a nonprofit under
both Federal and State law, if they so
choose, and an agency or person will of
course have to obtain § 501(c)(3) status
if so required by a particular Convention
country in which the agency or person
wishes to operate.
2. Comment: A commenter
recommends that attorneys and other
individual practitioners be required to
be licensed to provide adoption services
under State law, rather than only
authorized to provide adoption services,
in order to become approved persons.
Response: The Department declines to
change the rule. IAA section
203(b)(1)(G) requires only that nonprofit
agencies must be licensed to provide
adoption services in at least one State in
order to become accredited. Section
203(b)(2) of the IAA does not apply the
requirement to have a State license to
persons (for-profit agencies and
individuals) that seek to become
approved. We note that § 96.30(a)
requires that persons be authorized by
State law to provide adoption services
in at least one State, which may have
the practical effect of requiring persons
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to become licensed, depending on the
laws of the State in question.
Section 96.32—Internal Structure and
Oversight
1. Comment: Numerous commenters
request that agencies and persons be
required to include adult adoptees on
their boards of directors or other similar
governing bodies to provide input on
the needs and concerns of the
intercountry adoption community.
Response: The Department agrees that
the standard should encourage
accredited agencies and approved
persons to have boards of directors that
include individuals who understand the
concerns of adoptees and other
individuals involved in adoptions.
Therefore, the Department has amended
§ 96.32(b) to add a standard that
agencies and persons have a board of
directors or a similar governing body
that, among other things, includes one
or more individuals with experience in
adoption, including, but not limited to,
adoptees, birth parents, prospective
adoptive parent(s), and adoptive
parents. Articles 11 and 22 of the
Convention expressly recognize the
importance of having agencies and
persons directed and staffed by persons
qualified by their ethical standards and
by training or experience. We believe
that adding this flexible standard is
consistent with these articles, and that
there is no reason to limit the standard
to adoptees.
2. Comment: A few commenters
emphasize that approved persons
should have the same education,
adoption service experience, and
management credentials that the
regulations require of the chief
executive officer (CEO) of an agency.
Response: Individual approved
persons will need to oversee any
supervised providers and ensure
effective use of resources and
coordinated delivery of services. The
Department therefore agrees that it is
important that they have education,
adoption service experience, and
management expertise similar to that
which we expect of the CEO of an
agency. Therefore, the Department has
changed § 96.32(a) to apply to situations
where the person is an individual.
3. Comment: Several commenters
suggest that a new standard be added to
§ 96.32, which would read, ‘‘The agency
or person has in place appropriate
procedures and standards, pursuant to
§§ 96.45 and 96.46, for due diligence on
selection, monitoring, and oversight of
supervised providers.’’ Others are
concerned that accrediting entities have
sufficient information to check on an
agency’s or person’s past practices.
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Response: The Department agrees that
one of the critical functions that
accredited agencies and approved
persons will serve is to provide
oversight to the supervised providers
with whom they work. Therefore, in
response to these comments, the
Department has added a new standard
to the final rule, as § 96.32(d), which
reads: ‘‘The agency or person has in
place procedures and standards,
pursuant to §§ 96.45 and 96.46, for the
selection, monitoring, and oversight of
supervised providers.’’
We have also added a new standard
as § 96.32(e). Section 96.32(e) requires
the agency or person to disclose to the
accrediting entity any other names by
which the agency or person is or has
been known, under its current or any
former form of organization, and
addresses, and phone numbers used
when such names were used. It also
requires the agency or person to disclose
the name, address, and phone number
of current directors, managers, and
employees, and, if any such individual
previously served with another provider
of adoption services, the name, address,
and phone number of the provider of
which they were a director, manager, or
employee. Additionally, the rule now
requires that the agency or person must
provide information on any entity that
it currently uses or intends to use as a
supervised provider. These
modifications to § 96.32(e) will help to
ensure that an accrediting entity may
investigate an agency’s or person’s past
and present practices, the past and
present practices of their directors,
managers, and employees, and their
selection and oversight of supervised
providers.
Financial and Risk Management
Section 96.33—Budget, Audit,
Insurance, and Risk Assessment
Requirements
1. Comment: Commenters request
clarification of the budget and audit
requirements. Some commenters state
that annual independent audits are too
expensive and burdensome.
Response: In response to these
comments, the Department has revised
§ 96.33(a) and § 96.33(b). Subsection (a)
requires that the agency or person
operates under a budget that discloses
all remuneration, regardless of its form,
paid to the agency’s or person’s board of
directors, managers, employees, and
supervised providers. Agencies and
persons should find subsection (b) less
burdensome than the proposed rule, in
that it now requires annual internal
budget review and oversight and
independent audits only every four
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years. The yearly internal financial
review reports must be submitted for
inspection by the accrediting entity. We
believe these provisions strike a balance
between ensuring financial soundness
and transparency and reducing the costs
of annual external audits.
2. Comment: Numerous commenters
request that the phrase ‘‘independent
professional assessment of risks’’ in
§ 96.33(g), on insurance coverage, be
more clearly defined. Commenters
believe that an agency’s or person’s
management, insurance agent, financial,
or legal counsel should be allowed to
conduct a risk assessment review.
Several commenters are concerned that
requiring a review by an independent
risk assessment firm will cause undue
financial hardship for small agencies
and will raise the costs of accreditation
and approval. As well, a commenter
believes that agencies or persons should
not be required to include in a risk
assessment an evaluation of the risks of
using supervised providers in the
United States and abroad. Other
commenters believe that an agency or
person should be allowed to determine
its own level of risk and purchase the
amount of insurance that it believes is
necessary.
Response: The Department has
changed the risk assessment standards
in response to concerns that the
proposed rule was too burdensome. The
final rule standard provides for the
agency or person to conduct a risk
assessment, but no longer provides that
the assessment be conducted by an
independent professional. An agency’s
or person’s management, insurance
agent, financial, or legal counsel may
conduct the assessment. Additionally,
the assessment must include a review of
information on the availability of
insurance coverage for Conventionrelated activities. The agency or person
must use the assessment to meet the
requirements of § 96.33(h), which
requires an agency or person to
maintain professional liability insurance
in amounts reasonably related to its
exposure to risk, and to evaluate what
other types of insurance to carry. To
conform to changes in §§ 96.45 and
96.46 (removing requirements for
assumption of liability for supervised
providers) and § 96.39(d) (allowing use
of waivers), we have deleted the
requirement that the risk assessment
include an evaluation of the risks of
providing services directly to clients
who do not sign blanket waivers of
liability and the risks of working with
supervised providers. The individual
conducting the risk assessment will now
have discretion to determine the
elements to complete the risk
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assessment, including any risks arising
from working with supervised providers
or requiring clients to sign limited and
specific waivers.
The Department recognizes that
requiring risk assessments is a change
from the current practice of many
adoption service providers. The
Department is requiring a risk
assessment so that the agency or person
can use it to determine the appropriate
amount of insurance coverage needed to
protect families working with accredited
agencies and approved persons as well
as for the protection of the agencies and
persons themselves.
3. Comment: Several commenters
support the standard on professional
liability insurance coverage, but are
extremely concerned about the lack of
available insurance. Commenters state
that insurance coverage options are
limited, and coverage can be
unaffordable for many agencies or
persons. Commenters request that the
Department explore alternative means
for agencies and persons to obtain
insurance coverage. Commenters
requested that the Department consider
the following suggestions: (1) Agencies
and persons self-insuring through the
use of a bond account held by a public
authority; (2) agencies and persons selfinsuring through the purchase of a
Certificate of Deposit in the name of the
agency and a public authority; (3)
establishment by the Department of a
federally backed insurance program; (4)
establishment of a Federal insurance
commission; (5) a Hague insurance
commission established to offer
insurance coverage at a reasonable rate;
and/or (6) an insurance waiver program
for agencies and persons who show that
they are unable to secure insurance
coverage despite attempts to do so.
Response: The IAA requires a
standard on insurance coverage. The
Department understands the concern of
many commenters about the availability
and affordability of professional liability
insurance coverage for adoption service
providers, but anticipates that such
coverage will become available and
affordable as the market responds to the
demand the standard will create. These
suggestions for developing alternatives
to insurance coverage by existing market
mechanisms in any event far exceed the
authority granted to the Department by
the IAA.
4. Comment: Several commenters
suggest that the Department request that
the insurance industry analyze
underwriting intercountry adoption
insurance policies to parents to increase
the likelihood that insurers may be more
willing to provide an agency or person
insurance coverage as well. Commenters
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suggest that the regulations allow
prospective adoptive families and
agencies and persons to enter into
binding arbitration with capped awards
in order to limit litigation and thereby
encourage insurers to underwrite
liability insurance for agencies and
persons.
Response: The IAA does not give the
Department the authority to regulate the
insurance industry. Nor does the
Department believe it can or should
require parents to enter into binding
arbitration agreements with agencies or
persons. Nothing in the IAA or these
regulations would prevent prospective
adoptive parent(s) and agencies or
persons from agreeing to use binding
arbitration as opposed to litigation in
the event of a problem, however. Thus
it is possible that practices will develop
that will respond to some of these
suggestions.
5. Comment: A commenter
recommends that the regulations
provide that, if a company provides
insurance policies to any nonprofit
organizations, it must provide insurance
to adoption placement agencies. This
commenter perceives that insurance
companies discriminate against
adoption placement agencies. A
commenter requests that insurers be
required to consider the differences in
the services offered by agencies before
determining coverage, such as whether
the agencies place orphans or whether
they place children whose birth parents
consent to an adoption. The commenter
also suggests that there should be
federally-mandated guidelines to govern
fee increases by insurance companies.
Response: As noted, the IAA does not
give the Department authority to
regulate the insurance industry,
including the types of coverage
insurance companies must provide or
the fees charged for insurance.
6. Comment: Many commenters
believe that the requirement in
§ 96.33(g) to maintain a minimum of
$1,000,000 per occurrence in insurance
is excessive and suggest a lower amount
or that an amount not be specified in
this rule. Commenters are concerned in
particular that the insurance
requirements will increase the costs of
adoption. Many commenters point out
that professional liability insurance is
very difficult to obtain; some say that
insurance companies commonly refuse
coverage to adoption service providers,
particularly if the provider has ever
been party to a lawsuit, and others state
that their coverage was cancelled after
just one insurance claim. Those that do
have coverage find their insurance
premiums to be expensive. Another
commenter, however, maintains that
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liability insurance coverage is readily
available to qualified agencies and
persons. Some commenters also agree
with the $1,000,000 per occurrence
liability insurance requirement and
believe the requirement is essential for
the protection of adoptive families. One
commenter suggests requiring an
umbrella insurance policy instead of an
aggregate limits policy.
Response: Section 203(b)(1)(E) of the
IAA requires that a standard be in force
that provides for ‘‘adequate liability
insurance for professional negligence
and any other insurance that the
Secretary considers appropriate.’’
Therefore, the issue is not whether to
have a standard requiring professional
negligence insurance (also referred to as
professional liability insurance), but
what amount is ‘‘adequate’’ and whether
additional insurance requirements are
‘‘appropriate.’’ For this reason, the
Department is maintaining an insurance
standard.
The Department has revised the
standard, however, to require that
professional liability insurance be
maintained in amounts reasonably
related to exposure to risk, but in no
case in an amount less than $1,000,000
in the ‘‘aggregate.’’ As discussed at
section III, subsection B.1 of the
preamble, the Department made this
decision after reviewing the range of
comments on this issue and engaging a
consultant to gather additional
information on available insurance
coverage and industry practices in
underwriting policies. In summary, we
now believe that approving a $1 million
aggregate standard instead of $1 million
per occurrence is adequate and
appropriate. Setting the standard to
require a minimum of $1 million in the
‘‘aggregate’’ establishes an outer limit on
total coverage and not a per incident or
claim limit.
Setting the standard only for coverage
in the aggregate potentially provides
more flexibility to both agencies and
persons seeking insurance and the
underwriting company to set lower ‘‘per
occurrence’’ limits within the $1 million
aggregate coverage, should the market
respond by offering policies tailored to
the Convention standard. Setting the
amount of coverage required in the
aggregate at $1 million, while still
requiring that coverage be related to
actual risk, also strikes a balance
between the burden the insurance
standard imposes on agencies and
persons seeking to provide Convention
adoption services and protecting the
interests of birth parents, prospective
adoptive parent(s), and children.
The final rule standard in § 96.33(g)
continues to require the agency or
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person to use a risk assessment to
determine the actual amount of
professional liability insurance to be
maintained under § 96.33(h)—that is, to
determine if more coverage than the
minimum is appropriate.
7. Comment: Some commenters are
concerned that specifying an insurance
amount will encourage lawsuits for that
amount or greater. Another commenter
thinks that the insurance requirement
will keep agencies and persons from
placing special needs children due to
fear of increased litigation.
Response: As noted, the Department
cannot avoid drafting a professional
liability insurance standard, because the
IAA explicitly requires agencies and
persons to have ‘‘adequate’’ professional
liability insurance. Requiring a certain
amount of insurance coverage in the
aggregate, rather than per occurrence,
should reduce the likelihood of
increased litigation, since plaintiffs will
not consider that they can necessarily
receive the total amount. The
Department does not believe that the
insurance requirement will discourage
agencies and persons from placing
special needs children. If an agency or
person is in compliance with the
disclosure requirements of § 96.49, then
it will disclose to prospective adoptive
parent(s) any known special needs of
the child, which should help decrease
the number of claims against agencies or
persons.
8. Comment: Commenters are
concerned about the cash reserve
provision in § 96.33(e). Commenters
also seek insertion of the word
‘‘charitable’’ to § 96.33(f).
Response: We have reduced the
period of time for which the agency or
person must maintain on average
financial resources to meet its operating
expenses to two months. We also
changed § 96.33(e) to allow assets, as
well as cash reserves and other financial
resources, to be taken into account in
determining whether the agency is
maintaining sufficient financial
resources. These changes are meant to
reduce the burden that this standard
imposes on agencies and persons, while
still requiring sound financial practices.
We have also amended the standard to
require the agency or person to take into
account not only its projected volume of
cases, but also its size, scope, and
financial commitments.
We have also inserted the word
‘‘charitable’’ before donation in
§ 96.33(f), as we agree that only
charitable donations should be accepted
under the standard.
9. Comment: Some commenters, as
noted in other subparts, were concerned
about the case transfer procedures, and
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the respective roles of accrediting
entities and agencies and persons in the
transfer of cases.
Response: As discussed in detail in
the responses to comments on §§ 96.7
(above), 96.77 (below), and 96.87
(below), we have modified a number of
provisions in the rule relevant to
Convention case transfers in the event
that an agency or person is no longer
providing services in Convention
adoption cases. Our modifications
include adding a standard in § 96.33(e)
to require that an agency or person must
have a plan in place to transfer
Convention cases if it ceases to provide
or is no longer permitted to provide
adoption services in Convention cases.
The plan must include provisions for
organized closure and reimbursement to
clients of funds paid for services not
rendered.
Section 96.34—Compensation
1. Comment: A commenter suggests
that it is standard practice to pay
incentive fees to individuals who refer
prospective adoptive parent(s) and
questions why commissions, incentives,
and contingency fees cannot be paid to
a person providing a referral.
Response: Section 96.34(a), which is
limited to individuals providing
intercountry adoption services, does not
directly deal with the issue of clients
who are paid incentives for referring
other potential clients, such as
prospective adoptive parent(s), to an
agency or person. This practice must
conform, however, to the general
principle that fees may not be paid if
they are made contingent on placing or
locating a child for an adoptive
placement.
The Convention directs public foreign
authorities and public domestic
authorities to prevent improper
financial gain in connection with an
intercountry adoption. Further, section
203(b)(1)(A)(iv) of the IAA specifically
bars agencies and persons from
retaining personnel on a ‘‘contingent fee
basis.’’ Generally speaking, a fee is
contingent if it is only paid if an
adoption is completed. The standard
prohibits contingency fees consistent
with the IAA statutory mandate. We are
maintaining the prohibition in
§ 96.34(a), and have clarified that the
standard prohibits contingency fees for
each child ‘‘located’’ for an adoptive
placement, in addition to contingency
fees for each child ‘‘placed’’ for
adoption.
2. Comment: Commenters who would
like the financial aspects of the adoption
process to be more transparent suggest
that agencies or persons be required to
account for all revenues and that any
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payments made to third-party vendors
who are related to a staff member of an
agency or person should be required to
be reported along with information
stating the amount of payment and the
type of service rendered. Many other
commenters support the proposed
compensation regulations stating that
they provide reasonable guidance to
agencies on how to structure
compensation for intercountry
adoptions.
Response: The Department has
maintained the general structure of
§ 96.34 and has added § 96.34(f), which
requires that agencies and persons
identify any third-party vendors to
whom clients are referred for nonadoption services. The agency or person
must disclose any corporate, financial,
or familial relationship with such
vendor. We have also made a related
change to § 96.40(c)(1), setting a
standard that requires disclosure of all
third-party fees to prospective adoptive
parent(s). For more information on the
reasons for this modification, see the
responses to comments for § 96.40(c).
3. Comment: Commenters seek
clarification as to whether or not feesfor-services constitute incentive fees.
They recommend that employees and
supervised providers be paid an hourly
rate or salary for services actually
rendered, not on a contingency fee
basis. Paying employees or supervised
providers a regular salary minimizes the
incentive for a person to make more
referrals to earn higher fees.
Response: Fees for adoption services
do not constitute incentive fees. We
have clarified in § 96.34(a), however,
that the standard disallows any
contingency fee arrangements related to
locating or placing a child for adoption.
For further information, see the
response to comment 1 for § 96.34.
4. Comment: Commenters question
what or who will determine whether the
fees, wages, and salaries paid to the
directors, officers, and employees of an
agency or person are ‘‘unreasonably
high.’’ One commenter feels that a free
enterprise system should determine
fees, wages, and salaries. Other
commenters recommend that fees,
wages, and salaries be evaluated in light
of the country’s economy and be
commensurate with the cost of living in
the country of origin.
Response: The concept of
‘‘reasonableness’’ does not lend itself to
bright line rules, but rather requires an
assessment in light of a variety of
relevant factors. We have crafted
standards in § 96.34(d) and (e) that
identify the factors the Department
believes should be considered in
determining if fees, wages, or salaries
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paid are unreasonably high in relation
to services rendered. We have made one
change to guide this analysis, requiring
that the compensation be judged by
taking into account the country in
which the adoption services were
provided and the relevant norms for
compensation within that country, to
the extent known to the accrediting
entity. We have also added supervised
providers to the list of those whose
compensation must meet the
reasonableness standard of § 96.34(d).
We believe this approach, which avoids
inappropriately setting caps or range
limits on salaries and wages, will be
workable, particularly because
accrediting entities will often have
access to comparable data on agencies
and persons under their authority.
Ethical Practices and Responsibilities
Section 96.35—Suitability of Agencies
and Persons To Provide Adoption
Services Consistent With the Convention
1. Comment: To ensure that the
referral process is based on fair, legal,
and objective criteria, one commenter
requests that the Department monitor
the ethical practices of those involved in
the referral process.
Response: It is difficult to police
unethical practices in referrals of
children eligible for adoption from
countries of origin. Nevertheless, § 96.46
sets out standards that an agency or
person must follow in using supervised
providers in other countries, including
by ensuring that such foreign supervised
providers do not engage in practices
inconsistent with the Convention’s
principles of furthering the best
interests of the child and preventing the
sale, abduction, exploitation or
trafficking of children. See also the
responses to comments on § 96.46.
Ultimately, however, it is the
responsibility of the country of origin’s
competent authorities to ascertain if
Article 4 requirements for determining
if a child is eligible for adoption have
been met. If it appears that the Central
Authority or public foreign authorities
of a country of origin have improperly
referred a child who is not eligible for
adoption, then the two Central
Authorities (country of origin and
receiving country) involved will need to
resolve the problem.
2. Comment: A commenter requests
that language on ethical standards be
mandatory. The commenter also wants
the Department to make the oversight
mechanisms related to specific
standards more explicit. Other
commenters support the standards on
suitability as written. One of these
commenters thinks that the proposed
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standards will help agencies and
persons uphold high ethical practices
when providing adoption services.
Response: The issue of mandatory
standards is discussed in the responses
to comments on § 96.27 and at section
II, subsection B of the preamble, above.
The regulations include numerous
ethical standards. The extensive
disclosure standards in § 96.35, which
remain largely unchanged from the
proposed rule, are designed to ensure
that agencies and persons are not
violating any ethical standards or any of
the guiding principles of the Convention
or the IAA, except that § 96.35(c) does
have new language to clarify that the
disclosure requirements for agencies
and person require disclosure of
information related to individual
directors, officers, and employees
associated with the agency or person in
any operations under a different
corporate or professional name. State
licensing regulations or other State laws
also may contain mandatory ethical
standards for agencies, persons, or
individuals in certain professions.
3. Comment: One commenter requests
that the provisions in § 96.35 include
any individual working for the agency
or person if such individual is involved
in any of the ‘‘adoption services’’
defined in § 96.2.
Response: Section 96.35(c) requires an
agency or person (for its current and any
former names) to disclose information
about its directors, officers, and
employees to the accrediting entity.
(Section 96.35(d), as well, requires
disclosures from persons who are
individual practitioners.) Thus, this
standard already requires the
disclosures related to individuals
providing adoption services requested
by this comment. Also, as noted
previously, § 96.32(e)(3) now requires
that the agency or person disclose the
names of any entity it intends to use, or
is using, as a supervised provider.
4. Comment: Some commenters
request that an agency or person be
required to disclose any instance in
which it lost its license, even for a brief
period of time. Other commenters are
concerned that agencies and persons
providing multiple services will be
denied accreditation or approval
because their license was suspended or
permanently revoked for violations in
service areas other than intercountry
adoption.
Response: The Department has
changed § 96.35(b)(1) to delete the word
‘‘permanently.’’ Thus, an agency or
person will need to disclose any
instances in which it lost the right to
provide adoption services for any period
of time in any State or country. In
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addition, the Department has changed
§ 96.35(b)(5) to make it clear that an
agency or person (under its current or
any former names) must disclose to the
accrediting entity information on
complaints related to the agency’s or
person’s provision of adoption-related
services filed with any State, Federal, or
foreign regulatory body of which the
agency or person was notified. A change
was also made to § 96.35(b)(6) to require
disclosures of government
investigations, criminal or child-abuse
charges, or lawsuits related to the
provision of child welfare or adoptionrelated services. We have not changed
the requirement that the agency or
person disclose any licensing
suspensions for cause or sanctions by
oversight bodies, as we believe such
information will be valuable to the
accrediting entity even if the license
pertained to another service area.
5. Comment: Some commenters
recommend that the Department keep
the requirement in § 96.35(b)(5) that
agencies and persons disclose to
accrediting entities any disciplinary
actions or written complaints, including
the basis and disposition of such
complaints, for the past ten years. Other
commenters feel that the ten-year
requirement is too long and recommend
three to five years. Several commenters
recommend that agencies and persons
have to disclose only substantiated
written complaints or lawsuits in which
the agency or person was found liable.
Commenters are also concerned that
unsubstantiated accusations will delay
an agency’s or person’s accreditation/
approval application if ‘‘written
complaint’’ is not more clearly defined
in § 96.35(b)(5). Other commenters are
concerned that information about
lawsuits will not be disclosed because
of confidentiality provisions in any
settlement agreements.
Response: We have modified
§ 96.35(b)(5) to limit the disclosure
requirement to those written complaints
filed with any State or Federal
regulatory body and of which the
agency or person was notified. The
agency or person must still disclose the
outcome of all such complaints.
The Department declines to change
the ten-year requirement for disclosure
of complaints in § 96.35(b)(5), because
we believe ten years of information will
best allow accrediting entities to make
an informed accreditation
determination. We also have not
changed § 96.35(b)(6), notwithstanding
the concern that confidentiality
provisions in settlement agreements will
prevent disclosure of information about
lawsuits. We do not want agencies or
persons to be prevented from applying
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because another party is unwilling to
modify the disclosure provisions of a
settlement agreement, and the
accrediting entity will have ample
authority to determine, on a case-bycase basis, what steps an applicant
should be asked to take to provide
sufficient information about the basis
and disposition of a lawsuit, including
seeking a waiver of any confidentiality
provisions.
6. Comment: One commenter states
that the term ‘‘malpractice complaint’’
in proposed rule § 96.35(b)(6) is a subset
of ‘‘written complaints’’ in § 96.35(b)(5),
while others appear to believe that it is
not a duplicative term.
Response: The Department has
modified § 96.35(b)(6) to delete
reference to ‘‘malpractice complaints.’’
The requirement to disclose the basis
and disposition of lawsuits related to
the provision of child welfare or
adoption-related services in
§ 96.35(b)(6) is sufficient to cover
malpractice complaints.
7. Comment: Commenters are
concerned that States, as well as
agencies and persons, have not kept
sufficient records of every complaint.
Commenters suggest that parents send
all past complaints to accrediting
entities for review. Several commenters
request that a central registry be
established to record and verify that an
agency or person is in good standing.
Response: We have revised the
standard at § 96.35(b)(5) to limit the
complaints that must be disclosed to
written complaints over the prior tenyear period that were filed with Federal
authorities or public domestic
authorities, and of which the agency or
person was notified. This is more
congruent with the disclosure
requirement in § 96.35(b)(6) related to
lawsuits and other investigations by
governmental authorities, and clarifies
that the intent is to require disclosure of
complaints filed with regulatory
authorities, such as licensing
authorities, rather than complaints
made directly to the agency or person.
We believe the agencies or persons will
ordinarily have information about such
significant complaints available, even
for the period before these regulations
take effect.
After the initial round of
accreditation/approval has been
concluded and the Convention has
entered into force, the accrediting entity
will also have available to it information
on complaints made directly to the
agency or person, under § 96.41. This
standard requires accredited agencies
and approved persons to keep written
records of complaints against them as
well as the steps taken to investigate
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and respond to the complaints. These
written records must be made available
to the accrediting entities and the
Department, upon request.
8. Comment: One commenter suggests
that agencies and persons evaluate the
moral character of their employees,
associates, and supervised providers.
Response: Section 96.35(c)(5) requires
disclosure of businesses or activities
that have been or are currently carried
out by individual directors, officers, or
employees of the agency or person,
which are inconsistent with the
principles of the Convention.
Additionally, § 96.35(b)(9) requires an
agency or person to disclose to the
accrediting entity their prior or current
association, if any, with businesses or
activities that are inconsistent with the
principles of the Convention. The
Department believes these standards
provide specific guidance to accredited
agencies and approved persons on
ethical adoption practices. To the extent
that the ‘‘moral character’’ of individual
employees is a separate issue, it is
beyond the scope of these regulations.
9. Comment: Commenters request that
background checks be conducted on all
employees of an agency or person. One
commenter notes that the proposed rule
requires that some employees have
background checks, and notes that
States may not be able to complete
criminal background checks and child
abuse clearances for such individuals
without additional statutory authority.
Response: Section 96.35(c)(3) requires
an agency or person to disclose to the
accrediting entity the results of a
criminal background check and child
abuse clearance for U.S. employees of
agencies or persons who work directly
with parent(s) or children, as well as for
those in senior management positions
(unless such checks have been included
in the State licensing process). This
requirement furthers the IAA’s mandate
that the agency or person must have a
sufficient number of appropriately
trained and qualified personnel.
The accrediting entity must have
criminal and child abuse background
information for this subgroup of
employees to assess if they are capable
of safely providing services directly to
children and their families. Broadening
the group of employees subject to these
background checks would not
substantially contribute to the
accrediting entity’s evaluation of the
agency’s or person’s capacity to provide
adoption services, however, and would
not warrant imposing the financial
burden, administrative burden, and
other complexities associated with
obtaining and considering background
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information in the hiring process of all
employees.
This regulation of course cannot in
itself authorize States to implement
criminal background investigations and
child abuse clearances. The Department
recognizes that, while the use of
criminal and child abuse background
checks is standard in many States,
especially in the context of employees
who work with children, other States
specify unique parameters and
restrictions for obtaining and using
criminal background checks. In
addition, criminal background checks
may invoke protections of other Federal
laws, such as the Fair Credit Reporting
Act. To be clear, § 96.35(c)(3) does not
supersede or supplant any other Federal
or State statute or regulation that might
otherwise restrict access to or
consideration of background checks. If
the State criminal background check is
unavailable by operation of State law,
then the agency or person can so
demonstrate.
10. Comment: One commenter
requests that agencies or persons be
required to disclose whether or not they
have ever operated under a different
corporate name.
Response: Both § 96.35(b) and (c) now
require disclosures related to operations
under a different corporate name, as
does § 96.32(e). The Department made
these changes so that agencies and
persons could not avoid disclosing
information by applying for
accreditation or approval under a
different name than they formerly used.
See also responses to comment 3 on
§ 96.32 and comment 11 on § 96.35.
11. Comment: Commenters request
that an agency or person be required to
disclose any financial irregularities on
the part of the agency or person and any
of its employees. Commenters
recommend that an agency’s or person’s
previous business history be included
with its application for accreditation or
approval. Commenters also request that
agencies and persons be required to
disclose any current and past business
activities that are inconsistent with the
principles of the Convention.
Response: We modified the rule to
require agencies and persons to make
disclosures to accrediting entities about
individual directors, officers and
employees under not only their current
corporate names, but also under any
former names. Additionally,
§ 96.35(c)(2) requires an agency or
person to disclose any convictions or
current investigations for acts involving
financial irregularities by directors,
officers, or employees in senior
management positions. The Department
does not require such disclosure for all
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employees because we believe it
sufficient to focus on the acts of senior
management personnel—that is on those
in a position to control and manage the
agency’s or person’s finances. Also, to
ensure compliance with the
Convention’s principles, the regulations
have been changed at § 96.35(c)(5) to
require disclosure of businesses or
activities that are inconsistent with the
principles of the Convention and that
‘‘have been or are currently’’ carried out
by individual directors, officers, or
employees of the agency or person.
12. Comment: One commenter
believes that social workers, like
lawyers, should be required to provide
a certificate of good standing from their
State licensing authority. If they are not
in good standing, the social worker must
provide an explanation and supporting
documentation. The commenter
recommends that any disciplinary
action taken against the individual
should be immediately reported to the
State licensing authority and the
accrediting entity.
Response: To ensure the high
standards of social workers who operate
as approved persons and provide
Convention adoption services, the
Department has added a standard at
§ 96.35(d)(4) to require social workers
seeking approval to provide a certificate
of good standing or an explanation,
accompanied by relevant
documentation, of why he or she is not
in good standing, for every jurisdiction
in which he or she has been licensed.
If an accrediting entity takes adverse
action against a social worker acting as
an approved person that alters his or her
approval status, the accrediting entity
must report that adverse action to the
State licensing authority, pursuant to
revised § 96.77(d).
Section 96.36—Prohibition on Child
Buying
1. Comment: A commenter believes
that there is already a prohibition
against child buying in DHS regulations
and asks the reason for re-writing the
law.
Response: The current DHS
prohibition on child buying, codified at
8 CFR 204.3, applies to intercountry
adoption procedures, as defined in the
INA and DHS regulations. For a
standard to be effective in the
accreditation/approval context,
however, it must be included in the
Department’s accreditation and
approval regulations, 22 CFR Part 96.
Otherwise, the standard may not be
used as a basis for denying
accreditation/approval or taking adverse
action. Thus, the standard in § 96.36 is
not duplicative. To be consistent with
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the DHS regulation, the requirements of
§ 96.36 are generally the same as those
of 8 CFR 204.3.
2. Comment: Some commenters
request that the regulations stipulate
what type of expenses can be paid, and
under what circumstances, to avoid
coercive situations and to protect
children and birth parents. A
commenter recommends that there be
no expansion in the type of adoption
services expenses that can be covered in
an individual case. Other commenters
are very concerned that the standard not
include prohibitions against certain
expenses that are permitted or required
by countries of origin, to avoid
precluding U.S. citizens’ eligibility to
adopt in certain Convention countries.
Response: The Department believes
that these concerns are already
addressed in the rule, so that no
revision is required. First, the standard
in § 96.36(a) clearly prohibits agencies
and persons from ‘‘giving money or
other consideration, directly or
indirectly, to a child’s parent(s), other
individual(s), or an entity as payment
for the child or as an inducement to
release the child.’’ This means that, if
the intent of any payment is to buy a
child or to obtain consents for adoption,
then the agency or person has violated
this standard. This standard, derived
from the current, longstanding DHS
regulations at 8 CFR 204.3, protects
birth parents, children, and adoptive
parents. Regardless of how adoption
services fees are described,
characterized, or classified, if the fee is
remitted as payment for the child, or as
an inducement to release the child, then
the standard is violated and appropriate
action may be taken against an agency
or person. The standard takes into
account that the country of origin’s
adoption laws and procedures, not the
Department’s regulations on U.S.
adoption service providers, determine
what type of expenses, such as the care
of the child or contribution for child
protection services, must be covered as
part of the adoption services fees. The
Convention country of the child’s origin
has the authority to determine allowable
adoption expenses in that country as
long as the expenses are consistent with
the Convention requirements of Article
4 (consents may not be induced by
payment or compensation of any kind)
and other requirements are followed. In
its role as Central Authority, the
Department can, however, communicate
any concerns about a country of origin’s
laws and provisions for allowable
adoption services expenses.
Finally, to address the concerns of
commenters who believe the broad
prohibition against child-buying could
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be interpreted by accrediting entities to
exclude certain types of fees, such as the
charitable contribution required in
China, the standard highlights that, if
permitted or required by the child’s
country of origin, reasonable payments
for the provision of child welfare and
child protection services may be made.
The Convention and the IAA do not
prohibit contributions to support family
and child protection services in
Convention countries. If the
contribution is not intended to induce
an individual to place a child for
adoption, it is not inconsistent with
these accreditation/approval standards.
Therefore, we are not prohibiting a
required contribution to an orphanage
or State welfare organization in a child’s
Convention country. In § 96.40(b)(6),
however, we do require that the client
receive an explanation of the intended
use of the contribution and the manner
in which the transaction will be
recorded and accounted for. Overall, we
believe that the standard is responsive
to the significant concerns about having
the flexibility to take account of
Convention country practices while
upholding the basic principle against
payments for a child.
3. Comment: Several commenters
believe that setting fee limits for
adoption services is the only way to
prohibit child buying.
Response: Please see § 96.34(a) and
(d) and the responses to comments on
these sections, above. Although we
understand and share the commenters’
concerns regarding fee limits, this rule
does not set fee caps for adoption
services and the Department has no
authority under the IAA to set fees for
adoption services. Setting caps would
be impractical and difficult to enforce,
especially if the expectation was that
the Department would somehow make
countries of origin conform to the
Department’s fee structure. We would
be unable to set fee caps that would take
into account all of the variables in the
various countries that are involved in
Convention adoptions, not to mention
the fluctuations in exchange rates and
currency values. We do agree, however,
that the services the fees relate to should
be readily transparent, provided to
clients, and subject to accrediting entity
oversight. Thus, we have included
standards in § 96.40 that require
agencies and persons to provide
prospective adoptive parent(s) with
extensive information on fees and
expenses related to the adoption.
4. Comment: Several parents wish to
ensure that any agency that gives money
or other consideration as payment for a
child will lose its State license to be an
adoption agency.
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Response: States, not the Federal
government, license agencies. Because
State law governs licensing issues, we
do not have the authority to revoke State
licenses. To be responsive to the
concerns behind this comment,
however, we have modified the
standard in § 96.77(d) to make it clear
that an accrediting entity must notify
the State licensing authority of the
agency or person in question if the
accrediting entity takes adverse action
that impacts the accreditation or
approval status of the agency or person.
5. Comment: One commenter requests
that birth parents be made aware of how
to pursue complaints.
Response: Under § 96.41(a) agencies
and persons must provide contact
information for the Complaint Registry
to their clients, including birth parents
in cases of children emigrating from the
United States to a Convention country.
Section 96.41(b) also requires agencies
and persons to permit any birthparent to
lodge complaints about adoption
services.
In cases of children immigrating to
the United States, the child’s
Convention country should address
birthparent complaints about violations
of the Convention. Once a complaint
has been lodged with the child’s
Convention Country, the authorities of
that country have the responsibility to
investigate the matter and to ensure
compliance with the Convention. If the
complaint involves a U.S. agency or
person, the Central Authority may
communicate the complaint directly to
the Department, to the Complaint
Registry or to the accrediting entity
overseeing the agency or person at issue.
6. Comment: One commenter requests
that all parties involved in an adoption
proceeding sign a sworn statement
stating how much compensation they
received for adoption services as a
prerequisite to approval of a petition on
behalf of the adopted child to enter the
United States. The commenter believes
this statement should include a
declaration that the parties have not
paid any illegal sum to officials or made
any other illegal payments.
Response: We are making no change
in response to this comment. The
concern expressed may be addressed, in
part, by the fee transparency provisions
of the rule, but these regulations
governing the accreditation/approval of
adoption service providers are not an
appropriate vehicle to address the
conduct of parents or impose additional
requirements on the DHS petition
process.
7. Comment: One commenter states
that it is critical to have defining criteria
that will determine what constitutes
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‘‘reasonable’’ payment for services in
§ 96.36. Another commenter wants no
change in the language defining
‘‘reasonable payments for activities’’
because it provides an appropriate level
of specification.
Response: The Department has not
changed the language in § 96.36, setting
the standard that payments for
necessary activities related to adoption
be reasonable, because it mirrors the
principles in the Convention and the
IAA.
8. Comment: One commenter suggests
the creation of a central organizing
authority that would verify
relinquishments before a child is placed
in an adoption-related orphanage.
Response: This suggestion is beyond
the scope of these regulations on
accreditation/approval. Pursuant to
Article 4 of the Convention, the
competent authority in the child’s
Convention country (depending upon
the country of origin, this may be the
Central Authority, a court, or other
government authority) has the
obligation to ensure that consents to an
adoption have been given freely and
without inducement or compensation of
any kind.
9. Comment: Two commenters request
that the agency or person ensure that
employees and agents are aware of the
prohibitions of the Foreign Corrupt
Practices Act (FCPA) as enumerated at
15 U.S.C. 78-dd. They believe the FCPA
has been underutilized and should be
employed more often.
Response: The FCPA is an antibribery statute that agencies and persons
already must comply with regardless of
these regulations. The Department of
Justice is responsible for all criminal
enforcement of the FCPA and shares
authority over civil enforcement with
the Securities and Exchange
Commission. We note in response to
this comment that, under § 96.72, an
accrediting entity must refer to the
Attorney General or other law
enforcement authorities any
substantiated complaints that involve
conduct that is in violation of Federal
law, an obligation that encompasses the
FCPA. We have not added a specific
reference to the FCPA in the standards
because the standards similarly require
agencies and persons to comply with all
relevant State and Federal law, again
encompassing the FCPA. We note, as
well, that the standards on
compensation (§ 96.34) and prohibiting
child buying (§ 96.36) should help
prevent agencies and persons from
engaging in behavior that might trigger
the FCPA.
10. Comment: Several commenters are
concerned that the current regulations
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provide no complaint or investigative
process for handling allegations of
abusive practices. They request that
monitoring and enforcement procedures
be outlined. Commenters request that
the Department carefully consider
when, how, and by whom investigations
will be done to ‘‘prevent the abduction,
sale of, or traffic in children’’ and to
ensure the regulations provide the tools
such investigators need to fulfill these
responsibilities.
Response: Civil monitoring and
enforcement procedures are outlined in
detail in subparts J and K of these
regulations. Specifically, pursuant to
§ 96.72, certain substantiated
complaints must be reported promptly
to the Department, and, as appropriate
to State licensing authorities, the
Attorney General, or other law
enforcement authorities. We share the
commenters’ concerns regarding
conduct in the child’s country of origin;
these issues are discussed in the
responses to comments on § 96.46 on
foreign providers, and above at section
II, subsection D and section III,
subsection A.2 of the Preamble.
11. Comment: One commenter would
like the regulations to place increased
responsibility on U.S. agencies and
persons to work with supervised
providers in Convention countries that
do not participate in child buying.
Response: The regulations in § 96.46
clearly provide that any agency or
person that works with a foreign
supervised provider is responsible for
requiring that the foreign supervised
provider adheres to the standard in
§ 96.36(a), which prohibits an agency or
person from giving money or other
consideration, directly or indirectly, to
a child’s parent(s), other individual(s),
or entity as payment for the child or as
an inducement to release the child.
Professional Qualifications and
Training for Employees
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Section 96.37—Education and
Experience Requirements for Social
Service Personnel
1. Comment: A commenter is
concerned that requiring an agency or
person to only use employees to
perform adoption-related social service
functions will create serious problems
for small agencies or persons. Small
agencies and persons often hire nonemployees to conduct home studies
because they do not have the resources
to employ full-time social workers.
Response: These regulations do not
prohibit an agency or person from using
independent contractors instead of
employees to provide adoption services.
It is critical to understand, however,
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that any such individuals, regardless of
whether they are called contractors,
agents, facilitators, assistants,
volunteers, etc., are considered as
supervised providers if they provide
adoption services, unless they qualify as
an exempted provider in the United
States or perform a service abroad
qualifying for verification under
§ 96.46(c). An agency’s use of
supervised providers must adhere to the
standards in §§ 96.45 and 96.46.
2. Comment: Some commenters
request that the ‘‘appropriate
qualifications’’ in § 96.37(a) be defined
more specifically.
Response: We do not think a line-byline description of credentials for every
possible job with any agency or person
is necessary. We believe that the
accrediting process will permit
accrediting entities to compare
personnel credentials for covered
positions with industry norms to
ascertain if the standard set forth in
§ 96.37(a) has been met.
3. Comment: Most, though not all,
commenters agree that a master’s degree
in social work (MSW), or a related field,
is not a necessary qualification for home
study preparers, as the proposed rule
required at § 96.37(f). Suggestions for a
standard on home study preparers’
education and experience ranged from
requiring a bachelor’s degree in social
work (or another related field) and
experience with intercountry adoption,
to requiring an MSW, at least four years
experience in intercountry adoption,
and country-specific training. Others
requested that the Department consider
a ‘‘grandfather’’ clause in § 96.37(f), like
the one in § 96.37(d)(3), to exempt
current practitioners from the master’s
degree requirement. Other commenters
believe that the proposed regulations
provided adequate flexibility because
agencies or persons could hire MSWs as
supervisors or other qualified
professionals with an educational
background in a related human services
field.
Response: We have eliminated the
master’s degree requirement for home
study preparers employed by agencies
and persons, because we understand
that it may be difficult to retain social
workers with a master’s degree in some
locations and that requiring professional
degrees for all home study preparers
would substantially increase salary
costs, especially for small agencies. We
have changed the regulation so it now
requires that such employees be: (1)
Licensed or authorized to conduct a
home study under the laws of the State
in which they practice; (2) in
compliance with INA requirements for
home study preparers in 8 CFR 204.3(b);
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and (3) supervised by an employee of an
accredited agency or approved person
that meets the educational and
experience requirements of § 96.37(d).
We have also discussed this change at
section III, subsection B.2 of the
preamble.
4. Comment: Other commenters were
concerned that the degree requirements
in § 96.37(e) for non-supervisory
employees providing adoption services
which require the application of clinical
skills and judgment are too restrictive.
Response: We have modified
§ 96.37(e) so that non-supervisory
employees providing non-exempt
adoption services that require the
application of clinical skills and
judgment must have at least a bachelor’s
degree in any field and prior experience
in family and children’s services,
adoption, or intercountry adoption.
Such employees must be supervised by
an employee of the accredited agency or
approved person who meets the
educational and experience
requirements in § 96.37(d). This
adjustment should enable agencies and
persons to recruit and retain the nonsupervisory personnel they need to
complete Convention adoptions.
5. Comment: A commenter is
concerned that requiring child
background study preparers to hold an
MSW or other Master’s degree will
hinder Convention adoptions. The
commenter believes it will have
difficulty finding child background
study preparers overseas that can meet
this requirement; in its experience,
countries from which children are often
adopted into the United States rarely
have schools of social work, let alone
Master’s degree programs.
Response: The questioner appears to
be referring to an incoming case, in
which a child background study would
be prepared by a foreign supervised
provider or by a foreign provider and
verified under § 96.46(c)). In such a
case, the standards in § 96.37 would not
apply to the child background study
preparer.
With respect to an employee of a U.S.
agency or person, we have revised
§ 96.37(g) to remove the Master’s degree
requirement for employees that prepare
child background studies. This change
applies to all employees, whether in the
United States or abroad. Please see the
response to comment 3 on this section,
and section III, subsection B.2 of the
preamble for further related discussion.
6. Comment: A commenter
recommends adding a new standard as
§ 96.37(h), to guard against agencies or
persons creating subsidiaries to conduct
home studies as exempted providers, to
evade hiring personnel that meet the
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education and experience requirements
in § 96.37, which the commenter
appears to believe agencies and persons
will find to be too onerous. The
commenter believes that a standard is
needed to state that when there is
overlapping funding, supervision,
personnel, or office space between
‘‘exempt’’ home study providers and
non-exempt agencies or persons, that
the home study providers are not, in
fact, exempt.
Response: We are not adding a new
standard in response to this comment,
as we believe that the accrediting entity
will have adequate authority under
these regulations to determine whether
or not an agency or person is improperly
evading compliance with the standards
in § 96.37 by creating a ‘‘shell’’
exempted provider, and take adverse
action as appropriate. The adjustment in
the final rule to remove the Master’s
degree requirement for home study
preparers employed by an agency or
person may also address the
commenter’s concern that agencies or
persons will be tempted to create
subsidiaries to try to evade hiring
employees that meet the standards in
§ 96.37.
7. Comment: A commenter asks that
the Department regulate caseload size.
They believe that a caseload of 30–35
should be the absolute maximum for
intercountry adoption.
Response: While we understand the
concern about large caseloads, the
Department is not persuaded that a
specific caseload limit should be a
standard for accreditation or approval.
We expect accrediting entities to
conduct oversight, pursuant to subpart I,
to ensure that an agency or person is
providing quality services in substantial
compliance with these standards.
Section 96.38—Training Requirements
for Social Service Personnel
1. Comment: A commenter believes
that an agency or person must provide
new employees training on the
Convention, the IAA and Federal
regulations, but that such training is
unnecessary for licensed social workers
who will have significant knowledge in
this area.
Response: The training requirements
in § 96.38 apply to all employees of the
agency or person. We believe that
training of social services personnel
involved in intercountry adoptions is so
essential that we also effectively impose
the § 96.38 training requirements on
supervised providers in the United
States, pursuant to § 96.45(b)(2). In
recognition of the concern expressed
above, however, § 96.38(d) provides that
an agency or person may exempt
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employees from the elements of the
orientation and initial training required
by § 96.38(a) and (b) if the employee has
demonstrated experience with
intercountry adoption, the Convention,
and the IAA. We have changed
§ 96.38(d) to make clear that current as
well as newly hired employees may be
exempted from training, so that the
burden and financial impact of training
current employees is limited, and by
changing the phrase ‘‘prior experience’’
to ‘‘demonstrated experience,’’ to give
agencies and persons flexibility when
their newly hired and current
employees already have experience with
intercountry adoption and knowledge of
the Convention and the IAA.
2. Comment: Commenters requested
that personnel receive balanced training
that is uniform and consistent
throughout the intercountry adoption
community. Specifically, one
commenter believes that personnel
should be trained about both the
positive and negative aspects of
intercountry adoption. Another
commenter recommends that employee
training include a course on ethical
considerations in intercountry adoption.
Response: We believe that the
extensive list of topics that must be
covered under § 96.38 will ensure that
balanced training is provided. We have
added a requirement to § 96.38(a)(5) that
the training include a discussion of
ethical considerations in intercountry
adoption. Section § 96.38(b)(6) also
includes a requirement for agencies and
persons to provide training on adoption
outcomes and the benefits of permanent
family placement.
3. Comment: Commenters request
clarification that, during initial
employee training, training in ‘‘child,
adolescent, and adult development’’
applies to the development of the
adopted child, and does not require
training in human development in
general.
Response: We agree and have clarified
§ 96.38(b)(10) accordingly.
4. Comment: Commenters want to
know whether or not the training
requirement in § 96.38(c) is in addition
to any training that may already be
required by their State. If so,
commenters state that the regulation
would require many employees to
perform 30–40 total hours of annual
training, with the high costs of such
training passed on to prospective
adoptive parent(s).
Response: We have clarified in
§ 96.38(c) that continuing education
hours required under State law may
count toward the training requirement,
as long as the training meets the
substantive requirements of the
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standard by being related to current and
emerging adoption practice issues.
5. Comment: A commenter asks if the
required training courses must be
approved or accredited and, if so, what
governing body will accredit or approve
the courses. Other commenters
recommend that employees should be
required to document training.
Response: Because of the variety of
training opportunities and variance in
available training opportunities
according to geography, the Department
has not mandated that training be
accredited or approved by any
particular entity, and has added
documented distance learning courses
as another example of an acceptable
means to provide training under
§ 96.38(c). When the accrediting entity
evaluates whether an agency and person
complies with § 96.38, the agency or
person will have to provide some
reliable documentation that confirms
that employees received (or qualified for
exemption from) the required training.
The accrediting entity’s on-site
evaluators will check both the training
records and the content of the training
materials used to ensure that they are
covering the content areas required
under § 96.38. We do not believe,
however, that it is necessary in
regulations to detail what kind of
documentation must be used.
6. Comment: One commenter strongly
endorses the minimum requirement of
twenty hours of training for an agency’s
or person’s employees who provide
adoption-related services, while others
think that twenty hours of annual
training is excessive. One commenter
proposes a compromise, suggesting a
reduction in training hours and/or
extending the period to complete the
training. Another commenter opposed
the training requirements altogether,
while still others endorsed the training
requirement as written.
Response: We are persuaded that
requiring thirty hours of training over a
two-year period is reasonable and have
changed the rule accordingly. Using the
time frame of two years provides
flexibility, and reducing the hours from
twenty per year to approximately fifteen
per year reduces the time burden and
cost to agencies and persons. At the
same time, the standard helps to ensure
that those providing social services
involving clinical skills and judgment
receive ongoing training on adoption
practice issues.
7. Comment: A commenter requests
clarification regarding whether or not
staff exempted from initial training are
still required to complete the continuing
training in § 96.38(c).
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Response: Staff exempted from
orientation training in § 96.38(a) and (b)
are still required to complete the
training requirement of thirty hours in
a two-year period under § 96.38(c).
Thus, both new hires that become
incumbents and incumbents must get
thirty hours of training over each twoyear period of their employment with
the agency or person.
8. Comment: Commenters request that
the Central Authority take a greater role
in collating and disseminating best
practices and translated copies of
foreign adoption laws and other
adoption related information and
establish a resource library as part of its
duties under Article 7(2)(a) of the
Convention.
Response: We understand the need for
best practices guides and pamphlets and
the interest in a resource library. The
Central Authority duties of the
Department are, however, outside the
scope of these regulations, which lay
out the rules regarding accreditation and
approval of agencies and persons.
Information Disclosure, Fee Practices
and Quality Control Policies and
Practices
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Section 96.39—Information Disclosure
and Quality Control Practices
1. Comment: Some commenters think
that it is unduly burdensome for
agencies and persons to provide a
sample contract to prospective adoptive
parent(s) at initial contact, as required
in § 96.39(a). Other commenters support
requiring agencies and persons to
provide a sample copy of their contract.
Response: The adoption services
contract contains important information
about what an agency or person is
agreeing to do and what a client is
expected to do in a Convention
adoption. The Department believes that
the information contained in the
adoption services contract is critical for
prospective clients to consider at the
beginning of the adoption process as
they compare agencies and persons and
determine which services are available
from the different providers. Therefore,
the Department is not removing the
requirement that agencies and persons
provide a sample contract to prospective
clients upon initial contact.
The Department has taken steps to
reduce the burden on agencies and
persons of complying with the
standards in § 96.39(a). The Department
has removed from § 96.39(a)(1), as
redundant, the proposed standard that
the agency or person provide a separate
explanation of the mutual rights and
responsibilities of clients and the
agency or person. The Department has
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also deleted § 96.39(a)(3), which would
have required disclosures of all entities
with whom the prospective client could
expect to work in the United States and
in the child’s country of origin and the
usual costs associated with their
services. Instead, new § 96.39(a)(2) now
requires an agency or person to disclose
this information to prospective client(s),
upon initial contact, only for all
supervised providers with whom the
prospective client(s) can expect to work.
2. Comment: Commenters request that
the Department review several contracts
and establish a list of permitted or
prohibited clauses to create contract
uniformity.
Response: We have taken no action on
this request, as we believe it is beyond
the scope of this rule’s establishment of
accreditation/approval standards. In
addition, adoption services contracts
must still conform to different
individual State laws, which would
pose serious challenges to developing
one uniform model contract.
3. Comment: A commenter requests
guidance on how agencies and persons
should monitor disruptions and
dissolutions, in order to comply with
§ 96.39(b)(1).
Response: Please see the response to
comments on § 96.43, which governs the
tracking and recording of disruptions
and, wherever possible, of dissolutions
in Convention adoption cases as
required under the IAA for
Congressional reporting purposes. In
general, the provisions in § 96.39(b)(1)
on maintenance and disclosure of
disruptions and dissolution statistics to
clients mirror § 96.43 and only require
agencies or persons to provide the
information to clients for the prior three
calendar years.
4. Comment: Commenters suggest that
agencies and persons should also
disclose to prospective adoptive
parent(s) whether or not any of their
current or former clients have been
prosecuted for crimes that they
committed against their children after
the child’s adoption.
Response: While the Department
shares the commenters’ concern about
parental abuse of adopted children, we
have not made this change. The
information might suggest a deficiency
in the agency or person’s screening of
adoptive parents, but it is post-adoption
information that will not be consistently
available, particularly when agencies do
not provide significant post-adoption
services. In addition, there are other
ways in which an accrediting entity can
determine whether proper standards are
followed in preparing or approving
home studies.
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5. Comment: A commenter believes
that data on the number of parents who
apply to an agency or person to adopt
each year is proprietary information and
requests that we remove § 96.39(b)(2)
requiring such information be disclosed,
if requested, to clients and prospective
clients.
Response: We are not revising the rule
in response to this request. Section
203(b)(1)(v) of the IAA mandates that
the ‘‘agency discloses fully its policies
and practices, the disruption rates of its
placements for intercountry adoption,
and all fees charged by such agency for
intercountry adoption.’’ Data on the
number of adoption placements is
essential to evaluate data on disruption
rates. Data on the number of parents
who apply to an agency or person to
adopt each year is also important to
disclose because, in conjunction with
the data on placements, it allows
prospective clients to judge the agency’s
policies and practices with regard to
how likely and how quickly it is able to
arrange placements.
6. Comment: A commenter believes
that, because there is no way to account
accurately for all children awaiting
adoption, agencies or persons should
not be required to furnish this number
to prospective adoptive parent(s).
Response: The Department has
changed § 96.39(b)(3) to require that an
agency or person make available to
prospective adoptive client(s) the
number of children eligible for adoption
and awaiting an adoptive placement
referral via the agency or person. The
new language clarifies that an agency or
person is only responsible for disclosing
the number of children who are
awaiting an adoptive placement referral
via the agency or person.
7. Comment: Many commenters
request that § 96.39(d), prohibiting an
agency or person from requiring a client
to sign a blanket waiver of liability, be
omitted. Other commenters request that
waivers of liability be prohibited.
Response: The Department has
deleted the provision prohibiting
blanket waivers of liability from
§ 96.39(d), as discussed in more detail
above at section III, subsection B.3 of
the preamble. Section § 96.39(d) of the
final rule permits an agency or person
to require a client to sign a waiver of
liability as part of the adoption services
contract if that waiver complies with
applicable State law. The waiver must
also be limited and specific, and based
on risks that have been discussed and
explained to the client in the written
adoption services contract.
8. Comment: As well as requesting
that waivers be permitted, commenters
make a variety of requests related to the
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specifics of such voluntary waivers
including: (1) That ‘‘approved’’ language
be included in voluntary and informed
risk waivers; (2) that standard risk
waiver forms be developed and used;
and/or (3) that country-specific uniform
risk waiver forms be mandatory. They
believe that, after acknowledging the
possible risks, prospective adoptive
parent(s) will choose to proceed despite
the known obstacles.
Response: It is the responsibility of
each agency and person to ensure that
any waiver complies with applicable
State law, and the Department does not
intend to mandate any specific waiver
form or language. It would be
impracticable and inconsistent with its
role for the Department to create a risk
waiver form for adoptions. To be clear,
it is the responsibility of each agency
and person to disclose risks to be
assumed by the client that are known at
the time the adoption services contract
is signed. If risk waiver forms are used,
the agency or person must take
responsibility for the forms in light of
the States and Convention countries
involved, and any other relevant factors.
9. Comment: Several commenters
express deep concern about the burden
that the disclosure/waiver provisions
and quality control practices in § 96.39
will impose on smaller, nonprofit
agencies and persons.
Response: The Department has tried
to balance the concerns of small
agencies with the goal of protecting
prospective adoptees, prospective
adoptive parent(s) and birth parents, all
within the context of complying with
the requirements set forth by the
Convention and the IAA. The
Department has changed the language of
§ 96.39(d) to permit a client to sign a
waiver of liability, a revision that
should help reduce the impact on small
agencies by allowing agencies to
allocate risks. We did not delete the
other information disclosure
requirements in § 96.39, because overall
we believe they are necessary to
implement section 203(b)(1)(A)(v) of the
IAA, or otherwise further the purposes
of the IAA and Convention.
10. Comment: Several commenters
raise concerns about how the
accrediting entities and the Department
will ensure that agencies and persons
permit document review and site
evaluations when requested.
Response: The Department has
clarified the standard in § 96.39(e) so
that an agency or person must cooperate
with reviews, inspections, and audits by
the accrediting entity or the Department.
Section 96.25(c) also explicitly provides
that accreditation or approval may be
denied, or adverse action taken, solely
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on the basis that an agency or person
did not provide requested documents or
information, or did not make employees
available.
11. Comment: A commenter suggests
that, because some Convention
countries prohibit the use of the Internet
to place children for adoption, agencies
and persons should be required to
inform the accrediting entities at the
time of accreditation or approval if they
work in such Convention countries, to
ensure compliance with such laws.
Response: Each agency or person is
responsible for complying with the laws
of the Convention country with which
it is working, as well as with applicable
State and Federal laws. The Department
has modified the language in § 96.39(f)
to clarify that an agency or person may
use the Internet only to place individual
children who are eligible for adoption
when such use is not prohibited by the
State or Federal law or by the laws of
the child’s country of origin, and then
only under the conditions stated in
paragraphs (1)–(4). The Department is
not requiring, in § 96.39(f), that agencies
and persons inform accrediting entities
of the laws of Convention countries,
however, because we believe that
accrediting entities already have the
authority, in their discretion, to request
that their accredited agencies and
approved persons provide the
applicable laws of the Convention
countries with whom they work so that
they can ensure compliance with such
laws.
12. Comment: Commenters suggest
that a new standard be added to require
that agencies and persons provide
prospective adoptive parent(s) upon
initial contact, a statement that all
documents and information referred to
in § 96.39 are available to them, and
that, if the organization has 501(c)(3)
status, they may also obtain IRS Forms
990 and 1023.
Response: Section 96.39(a) requires
the agency or person to provide
significant documents and information
to prospective clients upon initial
contact. We have changed § 96.39(b) to
provide that the agency or person must
inform clients or prospective clients of
the additional information available
under § 96.39(b) and provide it upon
request. We believe it is sufficient to
disclose the additional information
listed in § 96.39(b) only upon request
from a client or prospective client, in
light of the burden on agencies and
persons. We are not adopting the
comment as it relates to IRS Forms 990
and 1023, because the rule does not
require that an agency or person obtain
501(c)(3) status, and again, do not
believe the burden on agencies or
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persons is warranted. Nothing in this
standard would, however, prohibit the
agency or person from choosing to
provide additional material upon initial
contact, or a prospective client from
requesting additional material.
13. Comment: One commenter
requests that agencies and persons be
required to disclose to prospective
adoptive parent(s) the criteria by which
they determine a child’s suitability for
intercountry adoption.
Response: We have taken no action in
response to this request because, under
Article 4 of the Convention, the
competent authorities or public foreign
authorities of the country of origin
determine if a child is eligible for
adoption, not the agency or person. In
an incoming adoption case, the U.S.
agency or person, in accordance with
§ 96.52(b)(2), is responsible only for
obtaining from the Central Authority or
other competent authority in the
country of origin the child background
study, proof that the necessary consents
to the child’s adoption have been
obtained (per Article 4 of the
Convention), and the necessary
determination that the prospective
placement is in the child’s best
interests, and transmitting that
information to the prospective adoptive
parent(s).
Section 96.40—Fees Policies and
Procedures
1. Comment: To enable prospective
adoptive parent(s) to compare agencies
and persons, many commenters request
that agencies and persons be required to
provide a detailed breakdown or
schedule of all fees and expenses in a
clear and understandable format,
including a list of all individuals that
would be involved in the adoption, the
services they would provide and how
much they would be paid for services
rendered. Several commenters highlight
the need to have annotated fees and
expenses for all costs associated with
caring for children and birth parents
prior to finalization of the pending
adoption. Other commenters note the
importance of detailing expenses and
fees owed to third parties not acting as
supervised providers. One commenter
notes that prospective adoptive
parent(s) are at times required to
subsidize adoption referrals and
assignments of children that foreign
agencies have made through informal
agreements, private connections, or
‘‘inside government relationships.’’ The
commenter cites payments called
‘‘foreign fees’’ requested from adoptive
parents that generally exceed $10,000.
The commenter recommends that
agencies and persons be required to
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break down what is included in this
‘‘foreign fee.’’ Another commenter is
concerned that foreign officials require
fees for ‘‘facilitating’’ the adoption
process. Another commenter requests
that the regulations not require a
breakdown of expenses but rather list
fees in particular Convention countries
based on average costs there. Numerous
commenters support the regulations as
written.
Response: Although we have made a
few revisions for clarity, the final rule,
like the proposed rule, requires agencies
and persons to provide a detailed
breakdown of fees and expenses for
adoption services. Section 96.40(b)
requires an agency or person to disclose
the expected total fees and estimated
expenses for the following categories:
• Home study;
• Adoption expenses in the United
States;
• Foreign country program expenses;
• Care of the child;
• Translation and document
expenses;
• Fixed contributions that
prospective adoptive parent(s) must
make to child protection or child
welfare service programs in the child’s
Convention country or in the United
States; and
• Post-placement and post-adoption
reports.
In response to concerns about the
items covered in the category of foreign
country program expenses, we have
extracted from that category the costs for
the care of the child in the country of
origin and listed it in § 96.40(b)(4) as a
cost that must be separately identified.
We think that identifying this item
separately, and listing examples of the
types of services that may be covered,
will increase transparency in identifying
costs that are generally considered part
of the foreign country program fee. We
have also changed § 96.40(b)(3) to
include legal services as an example of
foreign country program expenses.
We have also added a category for
otherwise undisclosed fees and
estimated expenses to § 96.40(c).
Section 96.40(c) provides for disclosure
of services provided by third parties,
and of travel and accommodation
expenses arranged by the agency or
person, if not disclosed under
§ 96.40(b). Third-party fees are fees that
the agency or person expects that
prospective adoptive parent(s) will have
to pay directly to a third party, such as
a country of origin’s Central Authority.
This disclosure standard ensures that an
agency or person provides in its
disclosure for fees and estimated
expenses for payments to Central
Authorities, translations, and
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documents and that it discloses whether
the prospective adoptive parent(s) will
be expected to pay these costs directly
to third parties (either in the United
States or the child’s Convention
country), or through the agency or
person. This requirement applies
regardless of whether the prospective
adoptive parent(s) will be billed directly
or through the primary provider.
In sum, we believe the final rule
provides proper controls on the
potential for improper financial gain—a
primary goal of the Convention—
without imposing unreasonable burdens
on agencies and persons. The
regulations require a sufficient level of
detail about fees and expenses to allow
prospective adoptive parent(s) to have a
clear understanding of how an agency or
person uses fees for services to complete
a Convention adoption, thus enabling
them to make informed choices when
selecting an agency or person to assist
with their Convention adoption.
2. Comment: A commenter requests
that the Department, as the Central
Authority, record and track fees to
provide a benchmark so that agencies
and persons charge similar fees to
prospective adoptive parent(s), and that
it assess the reasonableness of the fees.
Response: Section 104 of the IAA
requires the Department to submit an
annual report to Congress on numerous
aspects of intercountry adoptions.
Pursuant to section 104(b)(7) of the IAA,
one element of the annual report is the
range of adoption fees charged in
connection with Convention adoptions
involving immigration to the United
States and the median of such fees set
forth by the country of origin. Thus, the
Department will be tracking the general
trends in fees. Specific information on
the fees charged by an agency or person
for Convention adoptions, must be
provided by the agency or person to the
accrediting entity pursuant to
§ 96.43(b)(6). Section 96.40 also requires
the disclosure of a wide range of fee
information to prospective clients and
clients, which should allow prospective
adoptive parent(s) to compare fees. The
IAA does not, however, give either to
the Department or the accrediting
entities the authority to regulate the
level of fees an agency or person charges
to clients, for reasonableness or
otherwise.
3. Comment: A commenter
recommends that an agency or person
must fully disclose to prospective
adoptive parent(s), in the written
adoption services contract, information
on adoptive parent eligibility criteria,
mutual rights and responsibilities of
parents, the role of the agency or person,
the services to be provided by the
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primary provider, the names of
supervised providers, its practices,
policies and procedures, and its refund
policies.
Response: The terms to be included in
an agency’s or person’s adoption
services contract are covered by various
sections of the regulations. Collectively,
these sections require much of the
information the commenter believes
should be included. Please see
responses to comments 1 and 9 on
§ 96.39 and to comment 2 on § 96.50.
Additionally, § 96.51(b) requires an
agency or person to inform prospective
adoptive parent(s) in the adoption
services contract whether or not the
agency or person will provide postadoption services.
4. Comment: One commenter requests
that all references to ‘‘expenses’’ be
removed from § 96.40(b)(1)–(7). The
commenter states that it is very difficult
to predict the actual expenses of an
individual intercountry adoption
because there are so many unknown
variables. It suggests that fees be based
on the average cost of an adoption in a
particular Convention country, rather
than expenses. Several other
commenters are concerned that the
regulations preclude them from
providing fee estimates for the overall
cost of the intercountry adoption
process.
Response: The Department agrees that
it can be difficult to know the exact cost
of each service that is required to
complete an individual intercountry
adoption. The regulations do not
preclude an agency or person from
providing a fee estimate for the total,
overall cost of the intercountry adoption
process. The standards do provide,
however, that the total fee charged must
include a breakdown, by specified
categories, of how the overall fee is
used. The Department has devised a
standard that requires agencies and
persons to categorize the fees and
expenses an agency or person expects to
charge in a uniform format. The fee
categories an agency or person must use
are in § 96.40(b) and (c). The rule does
not require an agency or person to
itemize every specific charge for each
listed category. To reinforce this point,
the Department is modifying the rule to
refer to ‘‘expected total fees’’ and
‘‘estimated expenses,’’ as appropriate,
throughout § 96.40.
5. Comment: One commenter requests
that the rule clearly state that estimated
contributions should be a fixed dollar
amount or range, not a percentage,
unless required by the country of origin.
Response: The Department has
changed the provision to state that an
agency or person must disclose ‘‘any
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fixed contribution amount or
percentage,’’ because it intends this
provision to cover circumstances where
the law of the country of origin may
require the contribution to be
determined by a percentage as well as
circumstances where the contribution is
based on a fixed dollar amount. We
recognize that this is not the preference
of the commenter, but believe the
approach taken is consistent with the
IAA, the Convention, and current
practices.
6. Comment: Commenters request
clarification regarding § 96.40 and the
refund of fees paid for services not
rendered. Commenters are concerned
that agencies or persons may decide to
classify all fees as nonrefundable. They
believe that all fees should be refunded
if the adoption is terminated due to
agency problems, and if there is no fault
on the part of the prospective adoptive
parent(s).
Response: An agency or person incurs
administrative and other expenses even
if a child is not ultimately placed with
prospective adoptive parent(s).
Therefore, the Department is not
modifying the rule to prohibit a portion
of fees from being nonrefundable. The
Department believes that § 96.40(a)’s
requirement that agencies and persons
disclose up front conditions under
which their fees or expenses may be
refundable or nonrefundable will allow
prospective adoptive parent(s) to make
informed choices about which agency or
person they want to assist them with a
Convention adoption.
7. Comment: A commenter thinks that
requiring the disclosure of special
service fees creates an obligation for an
agency or person to specifically identify
if the fee is used to support other
purposes of the organization, such as
cultural programs or scholarships. The
commenter believes that, while it is
reasonable to disclose this information,
it is not practical for an agency or
person to account for the use of such
funds on a case-by-case basis.
Response: The Department believes
that it is important to disclose the
practice of using a portion of fees to
fund special services such as cultural
programs for adoptees and their
families, but recognizes that it may be
impractical to require an agency or
person to account for the use of such
funds on an individual basis.
Accordingly, we have changed the
standard at § 96.40(e) (which appeared
as § 96.40(d) in the proposed rule) to
require, where applicable, ‘‘a general
description of the programs supported
by such funds.’’
8. Comment: Commenters support the
standard at § 96.40(f) (which appeared
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as § 96.40(e) in the proposed rule) that
agencies and persons provide
prospective adoptive parent(s) the
option to transfer funds overseas to
minimize direct cash payments when
possible. One commenter would like
‘‘minimized’’ to have a clearer
definition in this context and would like
a maximum amount specified for direct
cash transactions. Another commenter
points out that many countries of origin
do not have monetary systems that
allow direct fund transfers, and that
some foreign agencies will not accept
electronic transfers.
Response: The Department has not
modified § 96.40(f) on the transfer of
funds. The Department is aware that
many of the fees charged by public
authorities in Convention countries—for
example, for passports, birth certificates,
adoption certificates, or court
documents—must be paid in cash. For
this reason, the standard does not
mandate that agencies and persons must
only use electronic fund transfers for all
transactions or that prospective
adoptive parent(s) should not expect to
use any cash in the Convention country.
Instead, the regulations require agencies
and persons to use available methods so
that the need for direct cash transactions
by prospective adoptive parent(s) is
minimized. It would not be practicable
to set a maximum amount for such
transactions, given the variances
between Convention countries.
9. Comment: A commenter is
concerned about the standard in
§ 96.40(g) (which appeared as § 96.40(f)
in the proposed rule), allowing agencies
or persons to expend up to $800 in
additional, undisclosed fees and
expenses, without specific consent of
the prospective adoptive parent(s). As
well, the commenter suggests that the
standard should restrict the number of
times an agency or person can obtain
consent to expend funds in excess of
$800 on unforeseen additional fees and
expenses, even if the prospective
adoptive parent(s) have waived the
notice and consent requirement for such
expenditures in advance. Two
commenters suggest that the standard
may be inconsistent with the IAA
requirement that agencies and persons
disclose fully all fees charged. They
believe the standard should require all
fees to be disclosed in advance, with no
last minute fee increases.
Response: The Department shares the
commenters concerns about charging
large, last minute fees that were not
disclosed to the clients in advance.
Nevertheless, it is not unusual in an
intercountry adoption for unexpected
expenses to arise in the country of
origin. It would be unreasonable to
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require agencies and persons to absorb
the costs of all unforeseen expenses that
may arise in all Convention adoptions.
Therefore, the regulations attempt to
strike a balance between protecting
prospective adoptive parent(s) from
large, undisclosed fees and allowing
agencies and persons some flexibility to
handle unforeseen circumstances that
may arise in their Convention adoption
cases.
Thus, the final rule requires that, to
charge fees or expenses that were not
disclosed in the written adoption
services contract, an agency or person
must obtain the consent of the
prospective adoptive parent(s) prior to
expending any funds in excess of $1,000
(increased from $800 in the proposed
rule) for which the agency or person
will hold the prospective adoptive
parent(s) responsible, or give the
prospective adoptive parent(s) the
opportunity to waive the notice and
consent requirement in advance. The
Department is satisfied that this
approach is not inconsistent with the
IAA. The amount requiring either notice
and consent or advance waiver was
increased from $800 to $1000, to
provide flexibility, and minimize the
burden of seeking consents.
10. Comment: Commenters feel that
agencies and persons should provide
receipts for domestic fees and expenses
only, and should not be expected to
provide receipts for fees and expenses
paid in the Convention country as
proposed in § 96.40(f)(3) of the proposed
rule, which is now § 96.40(g)(3). A
commenter recommends that written
receipts should be provided for fees and
expenses collected directly by the
agency or person. One commenter
supports the regulation requiring
agencies and persons to provide receipts
so that all funds can be accounted for.
The commenter is concerned that
agencies and persons will decide to
have money paid directly to hired
contractors to avoid giving receipts.
Response: The final rule requires that
agencies and persons provide receipts
for unforeseen Convention country fees
and expenses, because otherwise
agencies and persons would not have to
account at all to their clients for these
expenses. The Department has changed
the standard in § 96.40(g)(3), however,
so that an agency or person is only
required to provide written receipts for
unforeseen additional fees and expenses
incurred in the Convention country that
were ‘‘paid directly by the agency or
person’’ in the Convention country. As
discussed previously, the Department
has also added new § 96.40(c)(1), which
requires agencies and persons to
disclose fees and estimated expenses for
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services provided by a third party that
will be paid directly by the prospective
adoptive parent(s). The Department also
notes that §§ 96.45(b)(6) and 96.46(b)(8)
require that a primary provider require
that its supervised providers provide
clients with an itemized bill of all fees
and expenses to be paid, if the
supervised providers bill the clients
directly.
11. Comment: Commenters request
that the word ‘‘prospective’’ be removed
from § 96.40(g) (which appeared as
§ 96.40(f) in the proposed rule).
Commenters believe that adoptive
parent(s) are no longer prospective at
this stage in the adoption process.
Others request that the regulations
remain as written.
Response: Section 96.40(g) addresses,
in part, unforeseen fees that may occur
before an adoption is finalized, either in
the Convention country or in the United
States. Therefore, the Department
believes that the use of the phrase
‘‘prospective’’ adoptive parent(s) is
appropriate.
12. Comment: A commenter thinks
that § 96.40(g) of the proposed rule,
which required an accounting of ‘‘fees
and expenses incurred within thirty
days of completion of delivery of the
services’’ requires agencies and persons
to reiterate detailed information about
fees that has already been provided. The
commenter believes it is unclear
whether this rule is asking an agency or
person to substantiate the fees that were
charged for services rendered. It also
thinks that § 96.40(g) of the proposed
rule, requiring an accounting, should be
removed or that the deadline should be
extended from thirty to sixty days.
Response: The Department agrees that
requiring an accounting is redundant
and, therefore, has deleted § 96.40(g) of
the proposed rule from the final rule. In
further response to this comment, we
have extended the time frame for
agencies and persons to refund fees,
which appears in § 96.40(h), from thirty
days to sixty days to minimize the
burden arising from this standard.
Responding to Complaints and Records
and Reports Management
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Section 96.41—Procedures for
Responding to Complaints and
Improving Service Delivery
1. Comment: Several commenters are
concerned that the regulations leave
agencies and persons vulnerable to
complaints about activities outside the
scope of their work. To safeguard
agencies and persons from such
complaints, one commenter suggests
this section be changed to require that
the complaint be related to the IAA.
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Response: The Department has not
changed the language from the proposed
regulation as requested. Section 96.41(b)
makes clear that only complaints that
raise an issue of compliance by the
agency or person with the Convention,
the IAA, or the regulations
implementing the IAA are within the
scope of the standard. This broader
scope encompassing the Convention
and these regulations, as well as the
IAA, is appropriate. The Department has
changed § 96.41(b) so that the
description of the type of complaints an
agency or person must accept mirrors
the description of the type of complaints
that the accrediting entities will process,
in § 96.68. See also the response to
comment 1 in § 96.69.
In addition, § 96.41 has also been
revised to clarify that references to
complaints in other paragraphs of
§ 96.41 refer back to complaints filed
pursuant to § 96.41(b).
2. Comment: Several commenters
would like ‘‘post-adoptive parent’’
added to the list of those qualified to
lodge a complaint. They believe that
otherwise the provision could exclude
the many parents who waited until their
adoptions were complete before making
complaints to the appropriate
authorities.
Response: We have changed § 96.41(b)
to refer also to adoptive parents.
3. Comment: Several commenters
would like the regulations to clarify
what constitutes a complaint, so that the
number of frivolous complaints will be
limited. They recommend that the term
‘‘complaint’’ be defined. Several
commenters suggest that a complaint be
defined as a written document, which is
signed, and which addresses a specific
aspect of a service that is under the
control of the agency or person and
governed by the regulations. One
commenter further requests the section
be amended to reflect that anonymous
complaints may not be filed. Another
commenter would like to see the
regulations protect the confidentiality of
those who make complaints.
Response: We understand that
agencies and persons are concerned
about being held accountable for
problems that are not within their
control. Section 96.41(b) details the
components of complaints that an
agency or person will be held
accountable for addressing, stating that
such complaints must be dated and
signed by a birthparent, a prospective
adoptive parent, an adoptive parent, or
an adoptee. Furthermore, the complaint
must refer to services or activities of the
agency or person (including its use of a
supervised provider) that the
complainant believes raise an issue of
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compliance with the Convention, the
IAA, and/or the regulations
implementing the IAA. We have also
changed § 96.41 to make clear that the
obligations set forth in this standard
(with respect to the processing,
recording and reporting of complaints)
relate only to those complaints that are
received pursuant to § 96.41(b).
Therefore, we do not believe it is
necessary to add a definition of
‘‘complaint’’ to the rule.
4. Comment: Some commenters are
concerned that agencies might disregard
§ 96.41’s standard forbidding retaliatory
action against those who file
complaints. Several commenters
recommend that the Department add
provisions for severe penalties to be
assessed against any agency violating
the prohibition on retaliation. Other
commenters think that the regulation
forbidding retaliatory action is adequate
as written.
Response: We concur with those
commenters who find § 96.41(e)
adequate. If an agency or person
disregards the prohibition against
retaliatory action, complainants have
the option of filing a complaint with the
Complaint Registry, for referral of the
alleged misconduct to the accrediting
entity. The accrediting entity may take
adverse action as necessary. To further
add to the protection of individuals who
complain against an agency or person,
however, we have made a minor change
to § 96.41(e) so that it explicitly
prohibits an agency or person from
retaliating against an individual for
providing information to an accrediting
entity on the agency’s or person’s
performance. See also the response to
comment 3 in § 96.69.
5. Comment: Two commenters are
concerned that requiring agencies and
persons to summarize complaints and
corrective actions on a quarterly basis
places too heavy a burden on agencies.
They recommend the Department
eliminate that requirement. One of the
commenters believes semi-annual or
annual reporting would be more
appropriate.
Response: Because of its value as an
oversight tool, we are keeping the
requirement that agencies and persons
must provide a summary of complaints
to the accrediting entity and the
Department, but we have amended the
regulation to require semi-annual
reporting rather than quarterly
reporting.
6. Comment: Many commenters
suggest that individuals should be able
to file complaints directly with the
Complaint Registry, not just with the
adoption agency or person. Other
commenters believe complainants
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should try to resolve issues through the
complaint process of an agency or
person before filing with the Complaint
Registry.
Response: With the limited exception
of complaints brought by individuals
who are not party to the specific
Convention case, we have not accepted
the recommendation to allow
complainants to file complaints directly
with the Complaint Registry. An
individual who is a party to a specific
Convention adoption case must lodge
any complaint relating to that case first
with the agency or person providing
adoption services, if a U.S. provider,
and the primary provider, if different, in
order to give the agency or person an
opportunity to resolve the issue. For a
discussion of the complaint process,
please see the responses to comments 2,
3, and 4 in § 96.69.
7. Comment: One commenter wonders
if there should be a deadline after an
adoption has taken place for adoptive
parents to file a complaint about
adoption services.
Response: Although we want to
encourage complainants to address
issues in a timely manner, we are
reluctant to place an arbitrary time limit
on complaints in these regulations,
which regulate the accreditation and
approval of agencies and persons. We
have not changed the proposed rule in
response to this request.
8. Comment: Several commenters
would like to ensure the complaint
process is transparent to the public. One
commenter says that an agency or
person should be required to post on its
website the periodic reports
summarizing complaints that they send
to the accrediting entity. One
commenter requests that the regulations
include a provision stating that
adoption agencies and persons must
disclose, pre-referral, any complaints
that have been directed against the
agency or person.
Response: The Department believes
that the rule’s provisions on complaint
resolution provide adequate
transparency with respect to
complaints, and is not making any
change in response to these comments.
If a complainant is dissatisfied with the
resolution of a complaint by an agency
or person, the complainant may file a
complaint with the relevant accrediting
entity through the Complaint Registry,
as described in subpart J. Once the
Convention is in force, the information
dissemination requirements of subpart
M will require disclosure to the public
of information related to substantiated
complaints and thereby keep the public
adequately informed about complaints
against agencies and persons.
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9. Comment: One commenter would
like the regulations to include a
provision requiring agencies to educate
prospective adoptive parent(s) about the
complaint process. Another commenter
suggests an independent entity should
be created to educate adoption clients
and monitor complaint trends.
Response: The regulation requires
agencies and persons to provide their
clients information regarding the
complaint process, including contact
information for the Complaint Registry,
at the time the adoption contract is
signed. Also, we have added to
§ 96.41(b) a requirement that the agency
or person advise complainants of
procedures available to them if they are
dissatisfied with the agency’s or
person’s response to their complaint
(which may include any internal
appeals process, or information on filing
complaints with the Complaint
Registry). We feel that the standard
requires adequate notice to prospective
adoptive parent(s) about complaint
procedures. We are hopeful that
information about the Complaint
Registry will be disseminated widely,
through various channels (including the
Department’s Web site, accrediting
entities’ Web sites, advocacy groups,
adoption support groups, and adoption
Web sites) so that the notice provided
by the agency or person will reinforce
information already publicly available
to prospective adoptive parent(s).
10. Comment: A commenter
recommends that the Department add a
standard providing that ‘‘where the
agency or person is acting as the
primary provider, the procedures
specified in § 96.41(a) through (h)
[concerning responding to complaints
and improving services delivery]
include any and all complaint(s)
relating to both the primary provider
and to any and all supervised
provider(s).’’
Response: We find the change
unnecessary. A complaint that a
primary provider using supervised
providers had not ensured that adoption
services were provided consistent with
the IAA and these regulations is
included within the types of complaints
that may be filed with the agency or
person under § 96.41(b), or with the
accrediting entity via the Complaint
Registry pursuant to subpart J. In
addition, § 96.45(b)(2) requires primary
providers to ensure that their domestic
supervised providers comply with
§ 96.41(b) through (e).
11. Comment: One commenter
requests that birth parents be made
aware of how to pursue complaints.
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Response: Please see the response to
comment 5 on § 96.36, above, which
addresses this comment.
Section 96.42—Retention, Preservation,
and Disclosure of Adoption Records
1. Comment: Some commenters
believe that § 96.42(a) should specify a
uniform Federal time frame for the
retention of adoption records. Several
commenters object to the use of
individual State laws to govern the
retention of adoption records. Several
other commenters request that adoption
records be retained permanently
because future children and relatives—
in addition to the adoptee—have an
interest in the adoption records. Other
commenters suggest a minimum
retention period range from 75 to 100
years.
Response: In the proposed rule, the
Department deferred entirely to State
law in the standard for retention of
adoption records. Section 401(a) of the
IAA focuses on the preservation of
Convention records. (See the final rule
for part 98 of Title 22 of the CFR
published today in the Federal
Register.) Convention records are those
records in custody of DHS and the
Department. The Department wants to
stress that adoption records are different
from Convention records. Adoption
records are records that are received or
maintained by agencies, persons, or
domestic public authorities. The IAA is
silent on whether or not there should be
an accreditation standard on retention
of adoption records.
We understand the concerns
regarding deference to State laws, as
State retention requirements on
preservation of records may vary.
Section 96.42(a) of the final rule,
nevertheless, continues to set a standard
that requires that agencies and persons
preserve adoption records for as long as
State law requires. Consistency with
State law enhances agencies’ and
persons’ ability to comply with these
regulations and minimizes the burden of
storing records for periods beyond what
is already required under State law.
2. Comment: Some commenters
would like to see a Federal agency, not
agencies or persons, retain adoption
records because agencies or persons
may cease operations and records may
be lost. Some commenters request that
adoption records in the custody of
agencies and persons be accessible
through FOIA. Other commenters
suggest that adoption records should be
retained in a national archive. Another
commenter believes that adoption
records for adoptions finalized in a
Convention country should be
accessible through FOIA.
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Response: We are not making any
change to § 96.42 in response to these
comments. Section 401(c) of the IAA
mandates that applicable State law
continue to govern disclosure, access,
and penalties for unlawful disclosure of
adoption records. By making the
Department or some other Federal
agency custodian of adoption records,
we would be federalizing a function that
Congress determined in section 401 of
the IAA to be better regulated at the
State level. In addition, attempting to
establish a Federal records depository
for non-Federal records would raise a
host of legal, management, and funding
issues. Finally, the Department does not
have the authority to require countries
of origin to retain adoption records. The
laws of the country of origin govern
access to and preservation of records
that are maintained by its public foreign
authorities.
3. Comment: A commenter requests
that the proposed regulations specify,
with a strict definition, which adoption
records must be retained.
Response: The definition of adoption
record is found in § 96.2. It includes, but
is not limited to, ‘‘photographs, videos,
correspondence, personal effects,
medical and social information and any
other information about the child’’
received or maintained by agencies and
persons or public domestic authorities.
The definition includes a range of types
of materials to make it clear that
agencies and persons must retain all
information about the child that comes
into their custody. We do not believe
that the definition of an ‘‘adoption
record’’ must be changed.
4. Comment: One commenter requests
that the regulations outline strict
enforceable regulations on the physical
maintenance, storage, and retention of
adoption records based on established
and professional archival standards.
Response: We have changed § 96.42(a)
to state that the agency or person must
retain or archive adoption records in a
safe, secure, and retrievable manner.
5. Comment: Several commenters
request that the regulations clarify that
the State law that applies to adoption
records is the law of the State in which
the agency or person is physically
located.
Response: We have not made this
change because, in providing that
‘‘applicable State law’’ will govern
disclosure of, access to, and penalties
for unlawful disclosure of adoption
records, IAA section 401(c) is silent on
which State’s law is ‘‘applicable.’’ State
conflicts-of-laws rules thus would
determine which State law is
applicable, if the question should arise.
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6. Comment: One commenter requests
the establishment of an international
registry that requires both the adoptee
and birth parents to consent to release
of records before adoption records may
be disclosed.
Response: We decline to make any
change in response to this comment,
which is beyond the scope of these
accreditation/approval regulations.
Section 401(c) of the IAA makes it clear
that access to adoption records in the
United States will be governed by
applicable State law.
7. Comment: Several commenters
express concern about the access that
adopted persons and their families will
have to their adoption records. They
would like the regulations to make
adoption records available to adopted
persons and their families at minimal or
no cost. One commenter adds that
agencies and persons should be required
to respond to record requests in a timely
fashion. It requests that the regulations
clarify which information can be given
to the adopted person or family, when
it can be given, and how it must be
requested. It further requests regulations
regarding access to records generated in
countries of origin.
Response: We are making no change
in response to these comments. Under
section 401(c) of the IAA, access to
adoption records is governed by State
law, including State law on costs and
timing of access to adoption records.
Laws governing specific issues related
to access to adoption records vary from
State to State. Access to Convention
records will be governed by applicable
Federal law, including the FOIA and the
Privacy Act.
8. Comment: Several commenters
were confused about whether
§§ 96.42(c) and (d) of the proposed rule,
regarding disclosure of information and
protection of privacy, were meant to
preempt State laws on disclosure. Some
commenters worried that these sections
were creating a Federal law on access to
information about adoptees’ and birth
parents’ identities. Of those
commenters, several were concerned
that § 96.42(c) did not adequately
protect the privacy of adoptees, birth
parents, and prospective adoptive
parent(s). Others were concerned that
§ 96.42(d) would inappropriately block
access to adoption records.
Response: Section 96.42(c) in the
proposed rule was not meant to preempt
State laws regarding disclosure, privacy
protection, or access to adoption records
or other information. The proposed rule
standard specifically referenced
applicable State law. Likewise,
§ 96.42(d) in the proposed rule was not
intended to change applicable State law
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on access to adoption records or to
block access to adoption records by
birth parents, adoptees, or adoptive
parents otherwise permitted by State
law.
To clarify and avoid confusion,
however, we have deleted proposed
§§ 96.42(c) and (d) from the final rule,
with the exception of the requirement
that the agency or person ‘‘safeguards
sensitive information,’’ which is a
standard required by IAA section
203(b)(1)(D)(iii). This standard has been
relocated to § 96.42(c) of the final rule
(§ 96.42(e) of the proposed rule).
Agencies and persons must still comply
with applicable State law on access to
adoption records. Consistent with this,
§ 96.42(a) clearly defers to applicable
State law as the basis for the standard
for retaining and archiving adoption
records.
Section 96.43—Case Tracking, Data
Management, and Reporting
1. Comment: A commenter agrees
with the principle of requiring reports
by primary providers. The commenter
also believes that requiring annual
reports would be too costly and time
consuming. It requests that these reports
be submitted every two years instead.
Response: Section 104 of the IAA
requires the Department to submit an
annual detailed report including the
data outlined in § 96.43 of this
regulation. The information collected by
the primary providers, and provided to
the accrediting entity or Department, is
used to fulfill the Department’s
responsibilities under the IAA.
Therefore we have not changed the
requirement for agencies and persons to
report on the elements in § 96.43 on an
annual basis.
2. Comment: One commenter suggests
that agencies and persons be required to
report on the ethnicity of the child and
birth parents for cases involving
children immigrating to the U.S. and
those emigrating from the U.S.
Response: Section 104 of the IAA lists
the required data to be collected and
reported by the Department regarding
Convention (and in some cases nonConvention) adoptions. The language of
§ 96.43 of these regulations generally
mirrors the data requirements in the
IAA. The IAA has no requirement to
report the ethnicity of the child or the
birth parents, and we are unconvinced
of the need for such a requirement. In
the interests of reducing reporting
burdens on agencies and persons, we
decline to insert such a requirement into
these regulations.
3. Comment: A commenter suggests
that, for every child emigrating from the
United States, an agency or person be
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required to provide a statement that the
placement is being made in compliance
with the Indian Child Welfare Act and
either that the child is not a Native
American or that the tribe has been
notified and permission for an out-ofcountry placement has been received.
Response: There is already a
requirement that agencies and persons
comply with all applicable requirements
of the Indian Child Welfare Act, in
§ 96.54 of these regulations. The
accrediting entity will determine the
documentation necessary to evaluate
compliance with this standard. We have
not specified that compliance with this
particular standard will be established
by a written statement; as with all of the
standards, the accrediting entity will
decide what documentation and
information is necessary to measure
compliance.
4. Comment: A commenter believes
that information about disruptions and
dissolutions should be tracked
regardless of whether a child is
subsequently placed with another
family in another country or in the
United States.
Response: We are making no change
in response to this comment. Section
96.43 already requires an agency or
person to provide information on
disrupted adoptions regardless of
whether a child is placed with another
family. Agencies and persons are
required to provide the same
information on dissolved adoptions
wherever possible. The Department has
qualified the requirements for tracking
information on dissolved adoptions
with the phrase ‘‘wherever possible’’
because we recognize that agencies and
persons may not be able easily to get
information about what happens to a
child after an adoption is completed.
5. Comment: A commenter believes a
child’s records should include the name
of the individual(s) who performed the
home study for the prospective adoptive
parent(s).
Response: The IAA does not require
the name of the individual who
performed the home study to be
included in a child’s records, and the
Department does not believe it is
necessary to impose such a rule.
6. Comment: Two commenters believe
agencies and persons should report if
they have ever operated under a
different name or if their principals
have ever worked with different
agencies or persons.
Response: Agencies and persons are
required to provide information about
operations under different names
pursuant to §§ 96.32 and 96.35 of these
regulations. Section 96.32(e) requires
agencies and persons to disclose to the
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accrediting entity if directors, managers,
or employees previously worked with
other providers of adoption services. In
addition, we have added to § 96.35(c)(5)
a standard that agencies and persons
must report if their individual officers,
directors, or employees are known to
have been or currently are carrying out
activities that are inconsistent with the
principles of the Convention. It is,
therefore, unnecessary to have a similar
reporting requirement in § 96.43.
Service Planning and Delivery
Section 96.44—Acting as Primary
Provider
Section 96.45—Using Supervised
Providers in the United States
Section 96.46—Using Providers in
Convention Countries
1. Comment: Most commenters have
strong reactions to the regulations
governing the responsibilities of
primary providers. Many commenters
believe that requiring primary providers
to assume responsibility for the actions
of supervised providers—both U.S. and
foreign—would prove to be unworkable.
On the other hand, other commenters
believe that making primary providers
liable for the actions of supervised
providers, if those actions were
negligent, is essential to ensuring the
protection of children, birth parents,
and adoptive parents. Numerous
commenters believe that the liability
provisions in §§ 96.45 and 96.46 of the
proposed rule should be stricken. Many
of the commenters support the
regulations as a framework for working
with supervised providers, absent the
liability provisions. Commenters state in
particular that assigning liability to a
single primary provider places an
unmanageable financial burden on
agencies and persons who serve as
primary providers. Other commenters
believe that small agencies and social
workers who would serve as supervised
providers will be forced out of practice
because primary providers will be
unwilling to accept legal responsibility
for their work.
Several commenters recommend that,
if the final regulations contain liability
provisions, the Department should limit
liability through caps on damages,
limits on attorney fees, the imposition of
a statute of limitations in Convention
cases, and a realistic standard of proof
for agencies in Convention cases. Other
commenters recommend that the
regulations provide for liability
exemptions for primary providers who
can demonstrate ‘‘due diligence’’ in the
selection and oversight of their
supervised providers. Many
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commenters assume that the liability
provisions impose a strict liability
scheme and exceed the statutory
authority provided in the IAA. There are
some commenters who support the
liability provisions in the regulations,
however. These commenters request
that the section remain unchanged.
Some commenters would like primary
providers to be required to treat entities
accredited by Convention countries as
supervised providers.
Response: The Department has
addressed, at section III, subsection B.4
of the preamble, above, these comments
and its decision to remove the
provisions of the proposed rule that
required the primary provider to retain
legal responsibility for the adoption
services provided by, and assume
liability for, its supervised providers.
Consistent with that discussion, the
Department has deleted proposed rule
provisions §§ 96.45(b)(8), 96.45(c),
96.45(d), 96.46(b)(9), 96.46(c), and
96.46(d). The regulations as now revised
are in no way intended to allocate the
risk of tort liability between a primary
provider and a supervised provider.
Instead, they focus on the primary
provider’s responsibility, in the
accreditation/approval context, for the
actions of its supervised providers to the
extent that such actions reveal the
primary provider’s non-compliance
with a specific standard under §§ 96.45
or 96.46 (a) or (b).
As explained above, at section III,
subsection B.4 of the preamble,
although we have removed the
provisions requiring primary providers
to assume legal responsibility for the
actions of their supervised providers,
we have expanded the types of
providers that primary providers must
supervise. The Department has revised
§ 96.14 to require a U.S. accredited
agency or approved person acting as a
primary provider to treat other U.S.
accredited agencies and approved
persons providing services on the case
in the United States as supervised
providers (§ 96.14(b)(1)), and to treat
foreign entities accredited by a
Convention country as supervised
providers (§ 96.14(c)(2)) unless they are
performing a service qualifying for
verification under § 96.46(c). The
Department believes that holding
primary providers responsible through
the accreditation/approval process for
accredited providers assisting with a
case will provide an incentive to the
primary partner to choose any provider
partner carefully, offsetting the deletion
of the requirement allocating legal
responsibility for the conduct of
supervised providers to the primary
provider.
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In addition, the Department has
added language to § 96.46(a)(5) that
requires a primary provider to ensure
that a foreign supervised provider is
accredited in the Convention country in
which it operates, if accreditation is
required by the laws of that Convention
country to perform the adoption
services the foreign supervised provider
is providing.
As explained in section III, subsection
A above, § 96.46(c) now recognizes that
contemporaneous supervision by a U.S.
accredited agency or approved person
will generally not be possible with
respect to a limited number of services
performed in Convention countries—
obtaining consents and preparing child
background studies in incoming cases
(child immigrating to the United States),
and preparing home studies in outgoing
cases (child emigrating from the United
States)—and accordingly allows the U.S.
primary provider the option of verifying
after the fact that such services were
obtained in accordance with applicable
foreign law and the Convention. At a
minimum, such steps will require
review of the relevant reports and
documentation to ascertain that
applicable requirements have been
satisfied. Section 96.44 has also been
revised to conform to this change in
§ 96.46.
Overall, the modifications that the
Department has made to the regulations
do not change the basic framework that
was set up in the proposed rule.
Agencies and persons acting as primary
providers will continue to be
responsible for monitoring the
compliance of supervised providers and
the accreditation and approval process
will serve as a check on this
responsibility. Primary providers will
not, however, be required by these
regulations to assume legal
responsibility for the acts of their
supervised providers. The Department
believes this structure will promote
compliance with the Convention, the
IAA, and these regulations, without
making it prohibitively difficult for
accredited agencies and approved
persons to work with other agencies and
persons in the United States or with
providers in Convention countries.
2. Comment: Several commenters
maintain that the indemnification
provisions outlined in §§ 96.45(d) and
96.46(d) do little to protect the primary
provider. Some commenters state that
the primary provider could be out of
business before it has the chance to seek
indemnification against the supervised
providers. Commenters also contend
that many supervised providers would
not have the resources to fulfill the
indemnification obligation.
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Response: As explained above, the
Department has removed the
requirements that primary providers
assume legal responsibility for the
actions of the supervised providers
operating under their supervision.
Therefore, the regulations’
indemnification standards are no longer
necessary, and the Department has
deleted §§ 96.45(d) and 96.46(d).
3. Comment: Several commenters
point out that prospective adoptive
parent(s) decide which agencies and
persons to use for certain adoption
services. For instance, prospective
adoptive families often complete a home
study before they even approach an
agency. Commenters request that the
supervision provisions be modified to
reflect such situations.
Response: The Department
understands the concern about
providers selected by prospective
adoptive parent(s). Under this rule,
however, an accredited agency,
temporarily accredited agency, or
approved person will have to be
identified and act as the primary
provider in each Convention case. This
primary provider, as identified under
§ 96.14, is responsible for the provision
of adoption services in the case as
provided in § 96.44. Providers who do
not comply with this framework will
not be able to provide services to
prospective adoptive parent(s).
With respect to prospective adoptive
parent(s) in the United States who have
a home study completed before
choosing a primary provider, if the
home study was prepared by an
exempted provider, the primary
provider will be required to ensure that
the home study is approved consistent
with § 96.47(c). The same is true with
regard to exempted providers
performing child background studies.
With respect to child background and
home studies prepared in Convention
countries, §§ 96.44 and 96.46(c) will
allow the U.S. primary provider to
verify the performance of the service, as
discussed above at section III,
subsection A, and in response to
comment one above.
4. Comment: Two commenters point
out that the term ‘‘supervised’’ has
ramifications for agencies and persons
because of the distinctions made by the
Internal Revenue Code between
employees and independent contractors.
The commenters request that this
differentiation be reflected in the final
regulations. The commenters also
request that the regulations clarify that
they do not prevent an agency or person
from employing an independent
contractor.
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Response: The Department does not
intend the use of the IAA term
‘‘supervised’’ to determine the treatment
of any individual or entity under the
U.S. Internal Revenue Code. Supervised
providers may be independent
contractors. For Convention and IAA
purposes only, a supervised provider is
an agency or person that is providing
adoption services under the supervision
and responsibility of an accredited
agency, temporarily accredited agency,
or approved person that is acting as the
primary provider in the Convention
case. The term ‘‘supervised provider’’ is
too deeply embedded in these
regulations to warrant devising a
different term to avoid a misperception
that the term has any implications for
tax purposes.
5. Comment: A commenter
recommends that the regulations require
primary providers to be directly
responsible for all fee issues.
Response: The Department
appreciates the concern that some
supervised providers will charge
additional and undisclosed fees to
prospective adoptive parent(s) when
working directly with the prospective
adoptive parent(s). The regulations, as
written, should help to control this
problem, because the standards in both
§ 96.45 and § 96.46 impose specific
requirements for fee-related provisions
that must appear in the written
agreement between the primary and
supervised provider. Section
96.46(b)(8), for example, requires that
the written agreement between the
primary provider and the foreign
supervised provider specify that, if the
foreign supervised provider is billing
the client(s) directly for their services, it
must give the client(s) an itemized bill
of all fees and expenses to be paid, with
a written explanation of how and when
such fees and expenses will be refunded
if the service is not completed, and must
make any refunds within sixty days of
the completion of delivery of services.
6. Comment: Several commenters
were concerned about the practices of
some foreign providers who work with
birth parents in the country of origin.
Response: Protecting the rights of
birth parents to consent to an adoption
is an important principle of the
Convention. The primary responsibility
for ensuring that consents have been
obtained in compliance with the
Convention is on the country of origin,
however, not on the receiving country.
The standards in § 96.46 require
primary providers to supervise the
actions of their foreign supervised
providers, including by requiring the
foreign supervised provider to adhere to
the standard in § 96.36(a) prohibiting
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child buying, or, if the consents were
not obtained by a foreign supervised
provider, by verifying that consents
obtained by any other foreign nongovernmental provider have been
obtained in accordance with the
Convention and applicable foreign law.
We do not have authority, however, to
regulate foreign providers directly, and
there are limits to how much we can
control the consent process abroad
consistent with the framework of the
Convention. We believe the approach
taken in the regulations strikes the
correct balance.
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Standards for Cases in Which a Child
Is Immigrating to the United States
(Incoming Cases)
Section 96.47—Preparation of Home
Studies in Incoming Cases
1. Comment: One commenter requests
that the regulations permit only
accredited agencies or approved persons
to conduct home studies.
Response: Section 201(b) of the IAA
specifically allows non-accredited
agencies and non-approved persons,
known as exempted providers, to
conduct home studies, as well as child
background studies, in the United
States, without being supervised.
Exempted providers may prepare home
studies and child background studies
without being accredited, approved, or
supervised as long as they are not
currently providing, and have not
previously provided, any non-exempt
adoption services in the case. Home
studies and child background studies
conducted by exempted providers must
be reviewed and approved by an
accredited agency or temporarily
accredited agency, however. Because
the IAA provides clear guidance on this
issue, and our regulations are consistent
with the IAA, no change to the
regulation is appropriate.
2. Comment: One commenter would
like the regulations to eliminate the
need for prospective adoptive parent(s)
to disclose misdemeanors that are over
ten years old and that do not involve
abuse. Another commenter requests that
the regulations state the length of time
for which a home study will be valid as
well as describe the renewal process for
a home study. One commenter
recommends that the regulations allow
any home study preparer to prepare a
second home study for the competent
authority in the child’s country of origin
that is different from the home study
sent to DHS. The commenter notes that
certain disclosures, like medical
conditions or disabilities, can put
prospective adoptive parent(s) at risk of
rejection in a particular country or
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origin. A commenter believes that
deliberate omissions of unfavorable
information on a home study should be
grounds for denial of accreditation or
approval.
Response: Although we understand
the concerns of the commenters
regarding the content of home studies,
we do not have the authority to make
the suggested changes in these
regulations. The Department has
authority over the accreditation and
approval of agencies and persons. DHS
retains the authority to determine the
content of a home study for Convention
and non-Convention cases. We cannot
remove requirements, such as the
required disclosures of misdemeanors,
from DHS regulations through these
regulations.
These accreditation and approval
regulations do not address the length of
time that a home study is valid. The
length of time that a home study
remains valid is set by DHS. Therefore,
we reference DHS’ regulations, 8 CFR
204.3(e), which lay out the current
requirements for a home study in
intercountry adoptions. The home study
requirements for intercountry adoptions
can be found on the Web site of DHS’s
U.S. Citizen and Immigration Services,
at https://www.uscis.gov.
As for the issue of preparing two
home studies—one for the DHS process
and one for the country of origin—under
§ 96.47(d) the preparation of two
different home studies is not permitted.
The United States will base its
Convention Article 5(a) determination
about the suitability of the prospective
adoptive parent(s) in reliance on a home
study. We believe it would be
inappropriate for the United States to
support a process whereby the receiving
country would make that determination
based upon one home study and then
have the country of origin’s decision
based upon a different home study.
3. Comment: A commenter is
concerned about the disclosure of
criminal history information to
individuals not currently authorized
under State law to conduct criminal
background checks for home studies. It
requests clarification that only
individuals authorized under State law
can conduct criminal history
background reviews.
Response: Sections 96.47(b) and
96.47(c)(1) require that home studies
must be performed in accordance with
8 CFR 204.3(e) and applicable State law.
Therefore, only individuals authorized
under State law may conduct criminal
history background reviews for a home
study. See comment 9 on § 96.35, for
further discussion of this issue.
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4. Comment: One commenter believes
that the Interstate Compact on the
Placement of Children (ICPC) needs to
be addressed in the regulations
concerning home studies.
Response: We have chosen not to add
compliance with the ICPC as a specific
standard. To the extent ICPC
requirements relevant to intercountry
adoptions are incorporated into
applicable State law, agencies and
persons will be required to comply with
them.
Section 96.48—Preparation and
Training of Prospective Adoptive
Parent(s) in Incoming Cases
1. Comment: One commenter states
that the regulations should clarify that
only agencies or persons—not
prospective adoptive families—have the
authority to decide whether prospective
adoptive parent(s) should be available
for the exemption from training outlined
in § 96.48(g). Another commenter
supports the ability of parents who have
adopted before to ‘‘opt-out’’ of the
training. Other commenters believe that
families should not be exempted from
all the training.
Response: We have changed the
language of § 96.48(g) to clarify that it is
the agency or person that determines
whether prospective adoptive families
can be exempted from the training. We
expect agencies and persons to comply
with § 96.48(g) and to evaluate
prospective adoptive parent(s) to assess
whether they have received adequate
prior training or have prior experience
as parent(s) of children adopted from
abroad.
2. Comment: Many commenters
express support for mandatory training
for prospective adoptive parent(s),
including the variety of training
methods that are provided for by the
regulations. One commenter
recommends a minimum of twenty
hours of pre-adoptive training for
adoptive families. Other commenters
believe pre-adoption training for
prospective adoptive families should be
voluntary. They are concerned about
any additional costs or burdens to
prospective adoptive parent(s). Some
commenters recommend that training of
prospective adoptive families should be
interactive and not rely solely on
videos, computers, or other distance
learning methods. Another commenter
suggests that the Department require
prospective adoptive parent(s) to
participate in ‘‘adoption playgroups,’’ so
that prospective adoptive parent(s) and
adoptive parents can educate each other
and benefit from each other’s
experience. One commenter suggests
that the regulations require agencies and
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persons to conduct at least half of the
training in person. Another commenter
requests that the regulations require an
independent licensed social worker to
conduct the training.
Response: The IAA requires standards
for an agency or person to provide a
training program to prospective
adoptive parent(s). We believe that
Section 96.48(a)’s standard, that
agencies and persons provide at least 10
hours of training to prospective
adoptive parent(s), is appropriate and
decline to change the hour requirement.
Agencies and persons can exempt
parents only as provided in § 96.48(g).
The standards in § 96.48(d) give
agencies and persons latitude to design
training sessions and materials based on
the needs of the prospective adoptive
family. We are not persuaded that we
should restrict their flexibility in this
regard or by requiring that only an
independent licensed social worker be
permitted to conduct the training.
Finally, the IAA does not authorize the
Department to require prospective
adoptive parent(s) to participate in play
groups, or other adoption support
groups.
3. Comment: Several commenters
remark that mandatory training places
too heavy a financial and personnel
burden on small agencies or persons.
They suggest that the issues to be
covered in the mandatory training be
provided during the home study
process. One commenter would like the
agency or person who conducts the
home study to determine how much
additional training is necessary.
Response: Section 96.48(d)(5)
specifically allows an extended home
study process in cases where training
cannot otherwise be provided. We
decline to change the rules to make the
home study preparer determine how
many hours of additional training is
necessary. Within the basic limits set in
the regulations (ten hours), we want to
give agencies and persons the discretion
to make the necessary determinations
about the training needs of prospective
adoptive parent(s).
4. Comment: Commenters’
suggestions for additions to the required
adoptive families training curriculum
include information about racial
identity issues, general parenting skills,
child development, the potential for
children to have or develop mental
illnesses, the risk that children may
have a communicable disease, and legal
recourse for parents after adoption. One
commenter is concerned that the
curriculum will ‘‘scare’’ families away
from adoption. Two commenters believe
that the curriculum needs to be tailored
for each prospective adoptive family.
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One commenter requests that the term
‘‘institutionalized children’’ be
replaced.
Response: We agree that the training
curriculum needs to be tailored
according to the needs of the
prospective adoptive family. The
additional suggested topics are generally
already encompassed by the broad list
of topics that training should address in
§ 96.48(b). We have added some
additional items that should be
included in the training required under
§ 96.48(c), however, to ensure that the
prospective adoptive parent(s) are as
fully prepared as possible for the
adoption of a particular child. Section
96.48(c)(3) now requires parents to be
counseled on any ‘‘medical, social,
background, birth history, educational
data, developmental history, or any
other data known about the particular
child.’’
We believe the need to ensure that
families be adequately prepared for an
adoption outweighs any concern that
the curriculum will discourage families
from adopting. Finally, while the term
‘‘institutionalized children’’ may carry a
negative connotation, it is used in this
context to encompass the broad array of
childcare centers, programs, and
institutions, such as orphanages, that
are typically used by countries of origin,
not to suggest involuntary commitment
to a mental health or other facility. We
decline to change the term, because we
believe it is appropriate in this context
to ensure that training is inclusive of
issues related to children in a wide
variety of centers, programs, and
institutions.
5. Comment: Several commenters
suggest that agencies or persons should
be required to provide post-adoption
training and counseling.
Response: Section 203(b)(1)(A)(iii) of
the IAA requires standards under which
agencies and persons provide training
programs to prospective adoptive
parent(s) before the parents travel to
adopt the child or before the child is
placed with the parents. While we agree
that post-adoption training and
counseling may also be very helpful for
some parents, post-adoption services are
not services that are regulated under the
IAA. Thus we are not making changes
in response to these comments.
6. Comment: Two commenters would
like the regulations to require agencies
or persons to offer training to birth
parents in countries of origin as well as
to prospective adoptive families.
Response: Neither the IAA nor the
Convention requires a receiving country
to provide training to birth parents
residing in a Convention country. Under
Article 4(c)(1) of the Convention, the
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country of origin is required to ensure
that counseling is provided to the birth
parents. When the child is emigrating
from the United States, we require
agencies and persons in § 96.53 to
counsel birth parents about the effects of
their consent to an adoption. We
certainly encourage agencies and
persons to undertake voluntarily the
task of providing needed services to
birth families in other countries of
origin, if they are permitted to do so by
the country of origin. We do not believe
it would be appropriate to address such
services in these regulations, however.
Section 96.49—Provision of Medical
and Social Information in Incoming
Cases
1. Comment: Many commenters
maintain that the regulations require far
more medical information to be
provided than can be reasonably
obtained. The commenters are
concerned with overburdening and
harassing foreign orphanages and
doctors to the point where they will
refuse to provide the medical
information. They also worry that
requesting too much information will
cause delays in the adoption process.
Commenters suggest that agencies and
persons be required to use ‘‘reasonable
efforts’’ to obtain medical information
on a child. Many other commenters,
however, request that the regulations
force agencies and persons to provide
comprehensive medical information.
They maintain that access to accurate
and comprehensive information about
the child is essential for prospective
adoptive parent(s). These commenters
ask for stringent standards regarding
medical and social information in
incoming cases. Still other commenters
believe that the regulations as written
strike an appropriate balance between
the two concerns.
Response: The Department has
retained the basic structure of § 96.49,
but made a number of changes to
specific provisions in response to these
comments. The Department recognizes
that the provision of accurate medical
records on the child is one of the most
important issues facing prospective
adoptive parent(s), adoptive parents,
and adoptees, but an agency or person
is generally dependent upon the country
of origin to provide such information. It
has tried to balance the need for
detailed and accurate medical
information about a particular child
with the practical difficulties inherent
in obtaining such information in many
foreign countries. The Department has
supplemented the IAA-mandated
timeframes for the provision of medical
records by adding to the standard in
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§ 96.49(a) that such records be provided
to prospective adoptive parent(s) as
soon as possible. We have also revised
and reorganized §§ 96.49(a) and (b) to
clarify that those translations of medical
records it is practicable to provide must
be provided within the IAA-mandated
timeframes.
The Department has maintained the
requirements, in paragraphs (d) and (f),
that agencies and persons use
reasonable efforts to provide the
required information. We have added, to
§ 96.49(d)(2), a provision that agencies
and persons must try to obtain
information on any special needs of the
child. The Department has also added a
standard to paragraph (g) calling for
agencies and persons to continue to use
reasonable efforts until the adoption is
finalized to secure those medical or
social records that could not be obtained
previously.
Overall, the standard continues to
reflect the Department’s belief that it is
critical that prospective adoptive
parent(s) get as much medical
information as possible, but also
provides the flexibility necessary in
light of the practical problems inherent
in providing prospective adoptive
parent(s) with medical records.
2. Comment: A commenter requests
that the regulations more heavily
emphasize providing birth family
history. It requests that the following
information on the child be included in
the medical report: birth family biopsychosocial history, growth data,
prenatal history, development status at
the time of referral, specific information
on known health risks where the child
resides, any known siblings, and the
whereabouts of siblings. Another
commenter requests that agencies and
persons be responsible for administering
basic testing for communicable diseases.
Two commenters request that agencies
and persons be required to use
standardized medical health and social
history forms.
Response: The Department has
amended several provisions of § 96.49 to
require more specific information on the
child’s birth history, if available. In
particular, § 96.49(f)(1) now specifically
requires reasonable efforts to obtain
available information about the child’s
birth and prenatal history. The
Department has added a new standard,
§ 96.49(f)(3), that requires reasonable
efforts to obtain available information
about any birth siblings, including their
whereabouts, whose existence is known
to the agency or person or its supervised
provider. The Department has also
revised § 96.49(d)(3) to require
reasonable efforts to obtain available
growth data, including prenatal and
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birth history, and developmental status
over time and current developmental
data at the time of the child’s referral for
adoption. Section 96.49(d)(4) continues
to require reasonable efforts to obtain
available specific information on the
known health risks in the specific
region or country where the child
resides.
The regulations do not require
agencies and persons to administer tests
for communicable diseases. The
Department believes that the correct role
for agencies and persons, most of whom
do not have staff with medical training,
is to gather and forward as much
medical and social information about
the child as is reasonably possible, not
to perform medical diagnostic tests
themselves. Also, the Department is not
requiring agencies and persons to use
standardized health and social history
forms. The governmental interest is in
having agencies and persons get as
much information about the child’s
medical and social history to the
prospective adoptive parent(s) as
possible, not in the format of the
information.
3. Comment: Several commenters
request that agencies and persons be
granted the discretion to withdraw
referrals of a child in less than a week
if necessary in order to shorten the
amount of time a child spends waiting
to be adopted. They believe 48 to 72
hours is appropriate. Other commenters
suggest a three-week review period,
while others request establishing a twoweek review period. In addition, several
commenters request that the regulations
be modified to more specifically lay out
what ‘‘extenuating circumstances’’
would be appropriate exceptions to the
one-week review period. Others request
that the exception for ‘‘extenuating
circumstances’’ be omitted.
Response: The Department has
amended § 96.49(k) to require the
accredited agency or approved person to
give the prospective adoptive parent(s)
at least two weeks, instead of one, to
review the referral. In making this
change, the Department is seeking to
ensure that prospective adoptive
parent(s) have enough time to make an
informed, measured decision, using the
specific medical and social history of
the child they wish to adopt, that they
are capable of properly caring for the
child. We have retained the provision
that permits the referral to be
withdrawn earlier, however, to provide
flexibility to agencies and persons in the
rare cases in which there are
extenuating circumstances involving the
child’s best interests.
4. Comment: A commenter requests
the inclusion of language to allow for
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adoptions of children who have not
been pre-identified in advance of travel.
Response: The language of § 96.49(a)
reflects section 203(b)(1)(A)(i) of the
IAA, which requires medical records to
be given to the prospective adoptive
parent(s) no later than two weeks before
the adoption or two weeks before the
date on which the prospective adoptive
parent(s) travel to the Convention
country to complete all procedures
relating to the adoption, whichever is
earlier. We think this requirement is
best read to apply only once a child has
been identified and matched with the
prospective adoptive parent(s). Prior to
that time, there is no specific
‘‘adoption’’ contemplated, and any
travel cannot be to complete all
procedures relating to a particular
adoption. We do not believe this
standard was intended or must be read
to preclude adoptions of children who
have not been pre-identified prior to
travel, and we do not believe it is
necessary to change § 96.40(a) or to add
a new standard to address this issue. If
the prospective adoptive parent(s) have
not been matched with a child before
arriving in the country of origin, then
compliance with the standard in § 96.49
will require that medical information on
the child be provided to the prospective
adoptive parent(s) either as soon as
possible after the child is identified, but
no later than two weeks before the
adoption or placement for adoption,
or—if a second trip is needed to
complete procedures relating to the
adoption—no later than two weeks prior
to that travel, whichever is earlier.
5. Comment: One commenter requests
that agencies and persons provide a
copy of the child’s medical records to
the prospective adoptive parent(s) at
least three weeks in advance if the
record is not a correct and complete
English translation. Several commenters
request that an untranslated copy of the
prospective adoptive child’s medical
records be provided to the adoptive
family in addition to the English
versions.
Response: The Department has
amended § 96.49(c) to require agencies
or persons to provide any untranslated
medical reports or videotapes or other
reports to prospective adoptive
parent(s). It continues to require
accredited agencies and approved
persons to provide an opportunity for
the clients to arrange for their own
translation of the records, including a
translation into a language other than
English, if needed.
6. Comment: Several commenters
request that any information obtained
on the prospective adoptive child be
obtained in accordance with the
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Convention country’s laws and
procedures.
Response: In Convention adoptions,
the laws of both countries involved
must be followed. These regulations
will not supersede any applicable
domestic laws of a Convention country
on the collection of information about a
prospective adoptive child, as § 96.49(i)
relating to videotapes and photographs
of the child reiterates. We believe this
is sufficiently clear from the standards
in their entirety that no specific change
is required in response to these
comments.
7. Comment: A commenter believes
that it is unnecessary to require a nonmedical individual to document his or
her training and to indicate whether or
not he or she relied on objective data or
subjective perceptions in making a
medical assessment.
Response: The Department believes
that it will help the prospective
adoptive parent(s) better understand the
information they are given about a
prospective adoptive child if they know
both the training and background of any
person who contributed observations on
the child, as well as the basis of his or
her conclusions about the child. Thus,
the Department is not deleting
§ 96.49(e)(3). The Department has,
however, revised the standard to require
that non-medical individuals provide
only information on what data and
perceptions were used to draw
conclusions. The Department agrees that
requiring an additional level of
specification as to whether the
individual relied on objective data or
subjective perceptions in making the
assessment is unnecessary.
8. Comment: Several commenters
request that the standard in § 96.49(e),
which sets out specific requirements for
medical information provided by the
agency or person, apply only if the
agency or person provides medical
information that is not the medical
information provided by the Convention
country to the agency or person.
Response: The Department has
revised the standard at § 96.49(e) so that
it applies only when the agency or
person is providing medical information
other than the information provided by
public foreign authorities. We recognize
that the agency or person may not be
able to insist that the public foreign
authority include specific information.
In addition, the Department has added
a provision to specify that, when the
agency or person is providing medical
information covered under the standard,
it must make ‘‘reasonable efforts’’ to
provide the specific information
required under § 96.49.
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9. Comment: Several commenters
believe Central Authorities, rather than
the accredited agencies or approved
persons, should be responsible for
providing accurate medical information.
Response: Under Article 16 of the
Convention, the Central Authority of the
country of origin, or other entities
authorized to perform certain of its
duties, must prepare a report on the
child. This report must include
information about the child’s identity,
adoptability, background, social
environment, family history, and
medical history (including that of the
child’s family), and any special needs of
the child. The general medical history is
just one component of the report. The
IAA, on the other hand, requires the
Department to impose very specific
requirements regarding obtaining
medical records on U.S. accredited
agencies and approved persons. The
primary purpose of § 96.49 is to
implement the IAA requirements that
agencies and persons obtain medical
records and transmit them to the
prospective adoptive parent(s).
10. Comment: Several commenters
request that videotapes be required only
when it is possible to obtain them from
the child’s country of origin. Two
commenters believe videotapes of the
child should be translated.
Response: The Department made a
series of changes to § 96.49 to clarify the
requirements related to videotapes of
the child. Section 96.49(k) has been
modified to clarify that prospective
adoptive parent(s) must be allowed to
obtain physician review of videotapes
only if such tapes are available; this
provision has not been specifically
limited to videotapes obtained from the
child’s country of origin because the
relevant question is whether a videotape
is available, not where it is available
from. The Department has also revised
§ 96.49(i) so that it explicitly states that
an agency or person must ensure that
videotapes and photographs of the child
comply with the laws of the country
where taken or recorded. In addition,
§ 96.49(c) now requires that an agency
or person must provide the prospective
adoptive parent(s) with any
untranslated videotapes and an
opportunity to translate any videotape
that is provided.
11. Comment: Some commenters
believe that a detailed summary of
medical records should normally be
sufficient because original medical
records are typically voluminous. Such
commenters also request that if the
prospective adoptive parent(s) have
been given only a summary of the
medical records, if the summary was
produced by anyone other than the
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orphanage director, physician, or a
person designated by the Central
Authority of the country of origin, they
should also be provided with the
original medical records. Other
commenters request that § 96.49(a) and
(b) be replaced with language that more
closely tracks the IAA requirement for a
standard that an agency or person
provide a copy of the medical records of
the child (which, to the fullest extent
practicable, shall include an English
language translation of such records) on
a date which is not later than the earlier
of the date that is two weeks before: (I)
the adoption; or (II) the date on which
the prospective adoptive parent(s) travel
to a foreign country to complete all
procedures in such country relating to
the adoption. Of particular concern was
the fact that the proposed regulation did
not appear to set a timeframe for the
production of an English translation of
the medical records.
Response: The Department recognizes
that some medical records may,
inherently, summarize or collect
information based on other medical
records, but it does not believe that the
type of ‘‘summary’’ of original medical
records that the commenters propose
would suffice to meet the IAA
requirement that a copy of the child’s
medical records be provided. While an
agency or person would not be
precluded from producing a summary of
medical records on a voluntary basis for
its clients, any such summary alone
would not meet the standard in
§ 96.49(a), which requires production of
a copy of the medical records.
The Department has revised and
restructured §§ 96.49(a) and (b) to
respond to the concern that the
proposed rule did not set a time frame
for the production of translations.
Section 96.49(a) now clearly states that
the medical records, including, to the
fullest extent practicable, a correct and
complete English-language translation
of such records, must be produced
within the time frames established by
the IAA.
Section 96.49(b) now clearly states
that where any medical record provided
is a summary or compilation of other
medical records, the agency or person is
also required to provide the underlying
medical records, if available.
12. Comment: Two commenters
request that the phrase ‘‘all available
medical records’’ be substituted for the
phrase ‘‘the medical records’’ in
§ 96.49(a) and (b).
Response: The Department believes
that this change is unnecessary, because
§ 96.49 clearly establishes that the
obligation is to provide the medical
records (including any available
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underlying medical records related to a
medical record that summarizes or
compiles information), and to make
reasonable and ongoing efforts to obtain
a wide range of additional medical
information. Section 96.49(j) also sets a
standard prohibiting withholding, or
misrepresenting, any available medical
information concerning the child.
13. Comment: A commenter requests
clarification that any State standards
requiring a more timely and/or
comprehensive disclosure of medical
history would continue to apply to
agencies and/or persons licensed in that
State.
Response: This regulation is not
intended to preempt any applicable
State standards that require more timely
and/or comprehensive disclosure of
medical history.
14. Comment: One commenter
believes that a U.S.-based physician
should be required to evaluate medical
information. The commenter also
requests that the regulations require
agencies and persons to provide a list of
capable U.S. physicians who specialize
in interpreting medical information
from applicable countries of origin.
Response: Mandating that agencies
and persons retain U.S. doctors directly
to review all medical records would be
a major change in the current practice
of intercountry adoptions. Typically, it
is the prospective adoptive parent(s)
who select and retain a U.S. physician
to complete a review and assessment of
all available information on the child.
We see no reason to change this
practice. The regulations requiring
advance disclosure of a child’s medical
information to prospective adoptive
parent(s) are designed, at least in part,
to ensure that prospective adoptive
parent(s) have enough time to have the
child’s records reviewed by a U.S.
physician, if they choose to do so,
before they agree to adopt a particular
child. While it may be helpful for
agencies and persons to provide lists of
U.S. physicians who specialize in
intercountry adoptions who may be able
to interpret foreign medical records, we
do not think it is necessary to proper
implementation of the Convention or
IAA.
Section 96.50—Placement and PostPlacement Monitoring Until Final
Adoption in Incoming Cases
1. Comment: Two commenters
maintain that sending a guardian to
bring a child from the country of origin
should be an equally acceptable
alternative to prospective adoptive
parent(s) traveling to the country of
origin to receive a child. They request
that the words ‘‘and, if possible, in the
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company of the prospective adoptive
parent(s)’’ be deleted from §§ 96.50(a)
and 96.51(a), so as to avoid the
implication that use of a guardian is a
less desirable approach.
Response: Sections 96.50(a) and
96.51(a) mirror Article 19 of the
Convention, which states that Central
Authorities shall ensure the ‘‘transfer
takes place in secure and appropriate
circumstances and, if possible, in the
company of the adoptive or prospective
adoptive parent(s).’’ The phrase, ‘‘if
possible’’ provides a degree of flexibility
in cases in which travel with a properly
trained escort offers an appropriate,
secure alternative for transferring a
particular child from the child’s country
of origin when adoptive or prospective
adoptive parent(s) are unavailable.
2. Comment: A commenter requests
that the regulations specify who will
assume the costs of returning the child
to the country of origin in the case of
disruption when such return is
determined to be in the child’s best
interests. The commenter also suggests
that for adoptions that are not finalized
within a set period of time, there should
be a requirement for a decision to be
made whether it is in the best interests
of the child to remain in a guardianship
arrangement in the United States or
return to the country of origin. Another
commenter believes that, even if an
adoption is disrupted, the child should
never be returned to his or her country
of origin.
Response: The Department believes
that the standards in § 96.50 adequately
address the responsibility for costs of
returning a child to the country of
origin, in the case of a disruption.
Section 96.50(f)(1) requires that the
agency or person include in its adoption
services contract with the prospective
adoptive parent(s) a plan addressing
who will have legal and financial
responsibility for transferring custody in
an emergency or in the case of
impending disruption, and for care of
the child. The contract between the
agency or person and the prospective
adoptive parent(s) should address who
will assume the costs of returning the
child to his or her country of origin and
who will assume the costs of the child’s
care until the return is completed.
Section § 96.50(f)(2) also requires that
the plan address the circumstances in
which the child will be returned to the
child’s country of origin, as a last resort,
if that is determined to be in the child’s
best interests. The Department believes
that these provisions are adequate to
cover the rare case in which there is a
disruption and it is determined to be in
the child’s best interests to return to the
country of origin.
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These regulations are not intended to
change currently applicable laws, under
which a State court determines whether
a placement is in the best interests of a
child before his or her adoption is
finalized in the U.S. State court. In the
event that the initial placement is found
not to be in the best interests of the
child, or is otherwise disrupted,
§ 96.50(d) and (e) of the regulation
establish that the agency or person is
responsible for finding an alternate
placement for the child.
The Department has not changed the
rule to prohibit the return of a child to
his or her country of origin in the case
of a disruption, because there may be
instances in which such return is in the
child’s best interests. Section 96.50(e)(2)
makes clear that an agency or person
must obtain the agreement, in writing,
of the Central Authority of the country
of origin and of the Department to any
such return.
3. Comment: A commenter requests
that the Department track adoptions that
are to be finalized in the United States.
Response: The tracking of
intercountry adoptions is not within the
scope of these regulations on
accreditation/approval. Section 102(e)
of the IAA requires the Department and
DHS to jointly establish a Case Registry
of all adoptions involving immigration
of children into the United States
regardless of whether an adoption
occurs under the Convention. In
addition, section 104 of the IAA
requires the Department to submit an
annual report to Congress that will
provide information concerning
intercountry adoptions involving
immigration to the United States,
including information on adoptions that
are finalized in a U.S. State court. The
reporting requirements set forth in
§ 96.43 will assist the Department in
obtaining this information and fulfilling
its reporting obligations.
4. Comment: Several commenters
emphasize the importance of postplacement monitoring. They express
support for this section of the proposed
regulations. One commenter would like
the regulations to provide minimum
uniform standards for post-placement
monitoring.
Response: While the Department also
recognizes the importance of postplacement monitoring, the standards
provided in § 96.50 are straightforward
and we do not believe additional
changes to the regulations, to require
additional uniformity in how postplacement monitoring is conducted, are
required.
5. Comment: Several commenters are
concerned that adoptive parent(s) will
not comply with the post-placement
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monitoring (as opposed to post-adoption
monitoring) requirements. For the
protection of agencies and persons, they
would like the regulations to provide a
means for securing parental compliance
with post-placement supervision. One
commenter requests that the regulations
require agencies and persons to notify
prospective adoptive families of the
frequency and total number of postplacement reports.
Response: These regulations include
standards on post-placement monitoring
because post-placement monitoring is
an adoption service under the
Convention and the IAA. Their focus is
necessarily on adoption service
providers, however, not on prospective
adoptive parent(s), who the Department
recognizes may choose not to cooperate
with an agency or person providing
post-placement monitoring. While these
regulations do not regulate prospective
adoptive parent(s) directly, the agency
or person may take into account the
prospective adoptive parent(s)’ lack of
post-placement cooperation in
determining whether it is appropriate to
proceed to adoption.
Please note that § 96.50(g) only
requires that the agency or person
provide post-placement reports to the
Convention country if they are required
by the Convention country, and then
only until the adoption of the child is
final. Section § 96.50(g)(1) of the
regulations has been revised to require
that prospective adoptive parent(s) be
informed about the required postplacement reports in the written
adoption services contract prior to the
referral of the child for adoption. The
Department expects such notice would
include the frequency and number of
post-placement reports. We are hopeful
that this written notice will encourage
prospective adoptive parent(s) to
cooperate with the agencies or persons,
because all parties will want to ensure
that the adoption is finalized
successfully.
Section 96.51—Post-Adoption Services
in Incoming Cases
1. Comment: Several commenters are
concerned that parents will not comply
with any post-adoption reporting
requirements imposed by countries of
origin. Other commenters recommend
that agencies and persons be required to
provide post-adoption reports. Still
other commenters recommend that
agencies and persons provide postadoption services when the family
requests such services. They suggest
that providing post-adoption services
should not be voluntary.
Response: The Department recognizes
that the potential for parents not
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cooperating with post-adoption
reporting requirements is at least as
great as the potential for noncooperation with regard to postplacement reporting. This issue is not
appropriately addressed by holding
agencies and persons responsible in the
accredition/approval context for failing
to produce post-adoption reports,
however, particularly because postadoption reporting and other services
provided after the child’s adoption are
not included in the IAA’s list of
adoption services that must even be
provided by an accredited agency or
approved person, and because we are
not regulating adoptive parents in these
regulations. While § 96.51(e) of the
proposed rule would have regulated
agencies and persons who voluntarily
provided post-adoption services, the
Department has decided to delete the
standard to be consistent with the
general approach taken in the IAA and
these regulations, of not regulating any
post-adoption services.
We understand that countries of
origin that require post-adoption reports
may stop working with U.S. agencies or
persons or close adoption programs to
U.S. prospective adoptive parent(s) if
they cannot obtain the post-adoption
reports. We anticipate that this issue
will be addressed, however, by all
providers and parents working
cooperatively together in the
understanding that doing so benefits all
concerned, including persons who hope
to adopt in the future.
2. Comment: A commenter
recommends that § 96.51(a) be deleted
because it is redundant with § 96.50(a).
The commenter also recommends that
§ 96.51(c) and § 96.50(c) be switched.
Response: Post-placement monitoring
is the subject of § 96.50, whereas § 96.51
deals with post-adoption services. Thus
it is not appropriate to switch
§§ 96.51(c) and 96.50(c), or to delete
§ 96.51(a). For an explanation of the
differences between post-placement
monitoring and post-adoption services,
please see the response to comments on
§ 96.2 in subpart A.
3. Comment: A commenter believes
the Central Authority in the country of
origin should be notified if an adopted
child is re-placed with another family in
the United States after a disruption.
Response: Section 96.50(f)(4) requires
agencies and persons to include in their
written adoption services contract with
the prospective adoptive parent(s) a
plan describing, among other things,
how the Central Authority of the child’s
country of origin and the Department
will be notified if there is a disruption
in the United States before final
adoption.
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4. Comment: A commenter requests
that the regulations require agencies and
persons to be responsible for placement
of a child within an identified time
frame after a dissolution takes place.
Response: The Department is not
changing the rule to mandate that
agencies or persons take actions after a
dissolution takes place. Adoption
services provided after dissolution are
post-adoption services, which are
outside the scope of these regulations.
While both the IAA and the Convention
contain provisions dealing with
disruptions, which occur before an
adoption is finalized, neither mandates
any behavior with respect to
dissolutions (other than reporting,
whenever possible). The Department
has tried to be consistent in not
regulating post-adoption services in
these regulations on accreditation/
approval. Therefore, § 96.51(b) requires
only that the agency’s or person’s
adoption services contracts with
prospective adoptive parent(s) inform
the parents whether services will be
provided if the adoption is dissolved
and, if so, include a plan describing the
responsibilities of the agency or person
upon a dissolution.
We recognize that this may be
unsatisfactory for State child welfare
authorities faced with finding
placements for children from dissolved
intercountry adoptions. This rule is not
intended to change any applicable State
child welfare or protection law,
however, or any applicable State law on
the financial responsibility of parents
for the post-dissolution care of the
child. We note also that section 205 of
the IAA amended section 422(b) of the
Social Security Act, 42 U.S.C. 622(b) to
require States to collect and report
information on children who enter into
State custody because of the disruption
of a placement for intercountry adoption
or the dissolution of an intercountry
adoption. Thus, it should be possible in
the long run to monitor disruptions and
dissolutions and to evaluate any
problems they are creating.
Section 96.52—Performance of Hague
Convention Communication and
Coordination Functions in Incoming
Cases
1. Comment: A commenter believes
that it is unreasonable for an agency or
person to keep the Central Authority of
the Convention country and the
Department continuously informed
about the adoption process.
Response: The Department has
amended §§ 96.52(a) and 96.55(a) to
clarify that an agency or person must
keep the Central Authority of the
Convention country and the Department
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informed about the adoption process
only as necessary. So, for example, if
regulations outside this Part, such as
visa regulations, require an agency or
person to provide information to the
Department about the completion of a
particular step in the adoption process,
this standard ties the agency’s or
person’s accreditation status to
compliance with the other regulation.
We believe this clarification will reduce
any undue burden on agencies or
persons.
2. Comment: A commenter suggests
that § 96.52(e) be deleted because it is
too vague and presents a federalism
issue. Section 96.52(e) requires the
agency or person to take appropriate
measures to perform any tasks in a
Convention adoption case that the
Department identifies are required to
comply with the Convention, the IAA,
or any regulations implementing the
IAA.
Response: We have not deleted this
provision because we want to ensure
that the Department can rely upon the
accredited agencies and approved
persons to perform those tasks entrusted
to them under the IAA’s scheme for
governing Convention adoptions
involving the United States. Accredited
agencies and approved persons will be
notified of a case-specific task the
Department identifies as necessary. We
do not feel this section presents a
federalism issue because the IAA gives
the Department broad authority over
Convention implementation, including
the coordination of activities under the
Convention by persons subject to the
jurisdiction of the United States.
Moreover, this rule does not direct state
action. The States may continue to
license agencies and persons to perform
adoption-related services; where these
regulations apply, they will be in
addition to, not replacing, state
regulation.
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Standards for Cases in Which a Child
Is Emigrating From the United States
(Outgoing Cases)
Section 96.53—Background Studies on
the Child and Consents in Outgoing
Cases
1. Comment: Several commenters
recommend that the regulations require
additional information to be provided in
the child’s background study.
Recommendations for such additions
include: a psychosocial evaluation, nonidentifying medical and genetic
information, the name and contact
information of the physician who
performed the assessment, and nonidentifying family history. Commenters
recommend that prospective adoptive
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parent(s) receive a copy of the medical
records of the child prior to the
adoption.
Response: The Department recognizes
that providing substantial background
information on a child can be helpful
for both prospective adoptive parent(s)
and children. With such information,
prospective adoptive parent(s) may
better understand the needs of the child,
and a child will more likely be placed
in a home where his or her needs would
be met. We nevertheless have not
expanded the standard in § 96.53(a).
The standard is consistent with IAA
which incorporates the requirements of
Convention Article 16, which requires
information on the child’s identity,
adoptability, background, social
environment, family history, and
medical history, including that of the
child’s family, and any special needs of
the child. We do not believe it is
appropriate to make this standard more
burdensome, but we note that any State
law requirements applicable to a child
background study will continue to
apply.
While we have not changed the
substantive requirements of § 96.53(a),
we have reorganized §§ 96.53(a) and (b)
to present the requirements more
clearly. For example, it should now be
clear that an agency or person is always
responsible for ensuring that the
information listed in §§ 96.53(a)(1)–(3)
is included in the child background
study. We have also revised § 96.53(b) to
clarify that a supervised provider may
also prepare a child background study,
so long as any applicable review and
approval requirements are met.
Section 96.53(e) requires that the U.S.
agency or person send the child
background study to the Central
Authority or other competent authority
or accredited bodies of the receiving
country. In response to the suggestion
that the medical records of a child
should be transmitted prior to the
adoption, we have added to § 96.53(e)
language that makes it clear that the
agency or person should take all
appropriate measures to transmit the
child background study before the
child’s adoption. The regulations do not
prohibit a U.S. accredited agency or
approved person from also providing
the child background study to the
prospective adoptive parent(s) directly,
if consistent with applicable State law
and the law of the receiving country.
2. Comment: Several commenters
would like the regulations to
recommend a pre-placement visit
between the child and the prospective
adoptive parent(s), when the child is of
appropriate age.
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Response: Although we understand
that a pre-placement meeting typically
makes a child feel more comfortable
about the transition to an adoption
placement, the Convention and the IAA
are silent on the subject of requiring a
pre-placement visit, and the Department
does not believe it is appropriate to
impose such an additional requirement
in these regulations on accreditation/
approval. If applicable State law
requires a pre-placement visit, then that
requirement will apply to an
intercountry adoption of a U.S. child
emigrating to a Convention country.
3. Comment: Several commenters
request that the minimum age for
considering the child’s wishes about the
adoption be changed from ten to twelve
years.
Response: The Department has
changed § 96.53(d) in response to these
comments, and in recognition of the fact
that twelve is a widely accepted
minimum age of consent as reflected in
the Uniform Adoption Act, § 2–401(c).
Section § 96.53 now provides that,
unless State law provides a different
age, if the child is twelve or older an
agency or person must give due
consideration to a child’s wishes or
opinions before determining that an
intercountry adoption placement is in
the child’s best interest. While some
State laws may be silent on this
question, we believe that most States
generally require a child’s wishes must
be considered at an age between 10 and
14 years.
4. Comment: A commenter
recommends that the regulations require
consent from both birth parents, not just
the birth mother.
Response: The Department is not
changing § 96.53(c) in response to these
comments, because § 96.53 of the
regulations reflects the language of
Article 4 of the Convention on consents.
The Department does not want to
impose any requirements for consents in
addition to those required specifically
under the Convention and IAA. Section
96.53(c), consistent with Article 4,
requires that the consent of any persons
whose consent is necessary for the
adoption has been obtained.
Accordingly, in any case in which State
law requires the consent of the birth
father, in addition to that of the birth
mother, § 96.53(c) would require that
the consent of both birth parents be
obtained.
5. Comment: One commenter would
like the phrase ‘‘takes all appropriate
measures to ensure’’ found in § 96.53(a)
and § 96.53(c) changed to ‘‘ensures.’’
Response: We have kept ‘‘takes all
appropriate measures to ensure’’ in the
final rule, because primary providers
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will be working with public domestic
authorities or competent authorities
who will be performing some of the
tasks required under the Convention to
complete a Convention adoption. The
primary provider is not responsible for
the quality of a public domestic
authority’s or competent authority’s
services when they complete
Convention tasks, as reflected in § 96.14.
Because these authorities are not
accountable to the primary provider, it
would be unfair to set a standard
making the primary provider
responsible for their actions. Agencies
and persons are required, however, to
take all appropriate measures to ensure
that Convention tasks are conducted in
accordance with the standards set forth
in § 96.53.
6. Comment: Several commenters
recommend that the regulations require
that birth parents or other authorities
whose consent is necessary to be
counseled that their consent will result
in the child living in a foreign country.
They also recommend that the specific
country of destination be named during
the counseling.
Response: We agree that full
disclosure of the effects of consent is
important, but we are not amending
§ 96.53(c) in response to this comment.
The purpose of § 96.53(c) is to
incorporate the requirements on
consents set forth in Article 4 of the
Convention, not to impose any
additional specific requirements on
what information must be provided to
persons or institutions whose consent
must be obtained.
Article 4 of the Convention requires
that the country of origin ensure that
persons whose consent is required be
counseled as may be necessary and
informed of the effects of their consent,
particularly with respect to whether an
adoption will result in the termination
of the legal relationship between the
child and the birth family. The
Convention language does not contain
any additional specific requirements
regarding the contents of the counseling,
and the relevant IAA provision simply
states that State courts with jurisdiction
over a Convention adoption must be
satisfied that the agency or person
complied with Article 4.
Where applicable State laws establish
more specific requirements about the
contents of counseling, the agency or
person will have to comply with these
laws in addition to the IAA. Moreover,
§ 96.54(d) specifically provides that, if
State law requires, agencies and persons
must disclose to birth parents that the
child will be adopted by parents who
reside outside of the United States.
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Because the Department does not
intend to create Federal consent
requirements beyond those required
under the Convention and applicable
State law, we have removed from
§ 96.53(c)(5) the specific requirement
that a child be counseled and duly
informed that his or her consent would
result in the child living in another
country.
Section 96.54—Placement Standards in
Outgoing Cases
1. Comment: Numerous commenters
would like the regulations to make it
more difficult to place U.S. children
abroad. Some commenters suggest that
agencies and persons should be
prohibited altogether from placing
children who are born in the United
States for intercountry adoption. Other
commenters agree that U.S. children
may be placed overseas, but think that
the standard requiring reasonable efforts
to find a timely adoptive placement for
the child in the United States is too
vague. Another commenter notes that
not all children adopted from the
United States will be infants, and asks
whether children who are not newborns
are required to be placed on a registry
for a specific period of time. Other
commenters request that the length of
time of listing on an adoption exchange
or registry be changed from thirty to
sixty days.
Response: There is no basis in the
Convention or the IAA for prohibiting
U.S. children from participating in
intercountry adoption. The Convention
explicitly recognizes that intercountry
adoption may offer the advantage of a
permanent family to a child for whom
a suitable family cannot be found in his
or her country of origin. Article 4 of the
Convention states that, after possibilities
for placement within the country of
origin have been given ‘‘due
consideration,’’ competent authorities
may determine that intercountry
adoption is in the child’s best interests.
Accordingly, section 303(a)(1) of the
IAA requires that an accredited agency
or approved person ensure that, in a
Convention adoption involving
emigration from the United States, ‘‘it
has made reasonable efforts to actively
recruit and make a diligent search for
prospective adoptive parent(s) to adopt
the child in the United States,’’ and that
‘‘despite such efforts, it has not been
able to place the child for adoption in
the United States in a timely manner.’’
In furtherance of section 303(a)(1),
§ 96.54(a) provides guidance to agencies
or persons on how to satisfy the
‘‘reasonable efforts’’ standard. Except in
special circumstances, to demonstrate
that the reasonable efforts standard has
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been met, an agency or person is now
required by §§ 96.54(a)(1) through (4) to:
(1) disseminate information about the
child and the child’s availability for
adoption through print, media, and
internet resources designed to
communicate with potential U.S.
prospective adoptive parent(s); (2) list
information about the child on a
national or State adoption exchange or
registry for at least sixty calendar days
after the birth of the child; (3) respond
to inquiries about adoption of the child;
and (4) provide a copy of the child
background study to potential U.S.
prospective adoptive parent(s).
Note that, in response to several
comments, the time period set out in
§ 96.54(a)(2) for listing a child on a
national or State adoption exchange or
registry has been increased from thirty
days to sixty days after the birth of the
child. We believe this additional time
will help ensure that reasonable efforts
are taken to place the child within the
United States, without unduly delaying
an intercountry adoption if one proves
to be in the best interests of the child.
This time period remains sufficiently
short to avoid harming a child by
keeping it on a registry for an excessive
period of time (a concern expressed by
some adoption experts who testified
before Congress during consideration of
the IAA).
Note also that the requirement to be
registered for ‘‘at least sixty days after
the birth of the child’’ applies both to
newborn children and to older children.
That is, every child must be listed for at
least sixty days. The limitation of ‘‘after
the birth of the child’’ is intended to
preclude listing children before they are
born.
2. Comment: Some commenters
recommend that children emigrating
from the United States be provided with
assurances of citizenship in their
adopted countries.
Response: The Department cannot
control how Convention countries will
apply their citizenship laws. Article 5 of
the Convention provides, however, that
a Convention adoption may proceed
only after the competent authorities in
the receiving country determine that the
child is or will be authorized to enter
and reside permanently there.
Consistent with this requirement,
§ 96.55(d)(4) requires U.S. agencies or
persons to transmit or provide to State
courts evidence that the child will be
authorized to enter and reside
permanently (or on the same basis as
that of the prospective adoptive
parent(s)) in the receiving country.
3. Comment: Certain commenters
believe that the regulations should
mandate that receiving countries other
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than the United States provide postadoption services.
Response: Article 9 of the Convention
requires each country to promote postadoption services, but there is no
requirement in the Convention that
case-specific post-adoption services be
provided in a receiving country. The
availability of these services will be
determined by the receiving country, its
adoption service providers, and its law.
The Department does not have the
authority to impose such a requirement
on Convention countries.
4. Comment: One commenter would
like the regulations to address access to
and retention of records in the receiving
Convention country about U.S. children
placed in that country.
Response: The Department has no
authority to impose such a requirement
on a receiving country. Access to and
retention of records held in a
Convention country will be governed by
the laws of that country.
5. Comment: One commenter
questions the authority of the
Department to create or to impose on
States any ‘‘preference’’ with regard to
‘‘best interests of the child’’ in the
standards.
Response: The Department does not
intend in this rule to create or impose
new ‘‘preferences’’ that would influence
States concerning the best interests of
the child standard. Section 96.2, in
defining ‘‘Best interests of the child’’ for
the purposes of this part, specifically
states that the term shall have the
meaning given to it by the law of the
State with jurisdiction to decide
whether a particular adoption or
adoption-related action is in the child’s
best interests. In this context, the
standards require that an agency or
person must determine that a placement
is in a child’s best interests, consistent
with applicable State law on best
interests of the child. Ultimately, it is up
to the State court with jurisdiction to
determine if the intercountry adoption
meets all State law requirements and
any applicable Convention and IAA
requirements.
6. Comment: A commenter asks where
the Department finds authority to
mandate that the agency or person use
‘‘diligent efforts to place siblings
together.’’
Response: Consistent with our general
approach of not creating new Federal
requirements for Convention cases
involving U.S. children where there is
not specific language in the Convention
or the IAA, and in response to this
comment, we have modified the
standard at § 96.54(c)(2) to require that
agencies and persons make diligent
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efforts to place siblings together ‘‘to the
extent consistent with State law.’’
7. Comment: Several commenters
request that the U.S. accredited agency
or approved person be informed if there
is a disruption in an outgoing case. They
also request that the standard address
who will pay for the child’s
transportation back to the United States
if returning the child is determined to
be in the child’s best interests.
Response: The Department expects
that an agency or person will typically
remain in contact with the relevant
entities in the receiving country as a
result of its compliance with the
standards set forth in §§ 96.54(i)–(k),
and therefore will likely be aware of any
disruption. Article 21 of the Convention
gives, however, the Central Authority of
the receiving country the primary
responsibility for determining when an
adoptive placement is not in the best
interests of the child. If the Central
Authority of the receiving country or,
where appropriate, another entity
performing its duties, determines that
continued placement of a child with the
prospective adoptive parent(s) is not in
the child’s best interests, it will have a
number of responsibilities to protect the
child. For example, the Central
Authority, or other entity performing its
duties, will have to arrange for the child
to be removed from the prospective
placement and will have to arrange
temporary care; and, in consultation
with the Central Authority of the
country of origin (the Department) or, as
appropriate, other entities performing
U.S. Central Authority duties under the
Convention, it will have to arrange for
a new placement in the receiving
country. If it cannot find an alternative
placement, the Central Authority, or
other entity performing its duties, as
appropriate, must arrange for the return
of the child to the United States. Section
96.54(k) requires that the agency or
person consult with the Department
before it arranges any return to the
United States of any child who has
emigrated in connection with a
Convention adoption, and the
Department anticipates that it will
consult with the relevant agency or
person, as appropriate, in any instance
in which it learns of contemplated
arrangements for return that do not
already involve the agency or person.
Under the Convention, returning a
child to the country of origin is a last
resort. The child may still be a U.S.
citizen and could be eligible for the
Department to pay for his or her
transportation expenses through the
Department’s loan repatriation program
(for more information go to https://
travel.state.gov/law/
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overseascitizens.html). Otherwise, the
cost of returning the child to the United
States may depend on what person or
entity has legal custody or guardianship
of the child.
8. Comment: Several commenters
recommend that the home studies for
prospective adoptive parent(s) of
children emigrating from the United
States include the same information that
is required in § 96.47(a) of the
regulations for home studies involving
immigrating children.
Response: The Department is not
making any change in response to these
comments. The contents of a home
study in an outgoing case under the
Convention will be determined by the
law of the receiving country and the law
of the U.S. State where the adoption is
proceeding.
9. Comment: Two commenters
recommend that § 96.54(b) include
language that specifies not merely that
a timely placement was sought, but that
a qualified adoptive placement was
sought.
Response: The Department recognizes
that locating a qualified placement is as
important as finding a placement
quickly. We have changed § 96.54(b) to
state that efforts must be made to find
a timely and qualified adoptive
placement.
10. Comment: One commenter
requests that a ‘‘relative’’ be defined. It
believes that if ‘‘relative’’ is not spelled
out clearly, the exception in § 96.54(a)
from efforts to find a timely adoptive
placement in the United States for
adoptions by relatives will be subject to
abuse.
Response: The State court that has
jurisdiction over an intercountry
adoption will look to its own State law
to determine whether it is satisfied that
reasonable efforts have been made to
find a U.S. placement. Accordingly, we
do not believe it is necessary to provide
a definition of ‘‘relative’’ in these
regulations in order to deter abuse of
this exception.
11. Comment: Several commenters
recommend the elimination of the
exception to reasonable efforts provided
in § 96.54(a), which allows birth parents
to identify specific adoptive parents.
Other commenters would like the birth
parents to have more input on who
adopts their child.
Response: We have not made changes
in response to these comments, other
than to clarify, in § 96.54(b), that the
standard does not, in fact, provide an
exception to the ‘‘reasonable efforts’’
rule; rather it provides exceptions to the
prospective adoptive parent recruiting
procedures set forth in § 96.54(a)(1)–(4),
thereby recognizing that in some cases,
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‘‘reasonable efforts’’ can include no
efforts at all, if no such efforts are in the
child’s best interests. The regulations
also permit a State court to accept or
reject an accredited agency’s or
approved person’s recommendation that
it is not in the best interests of a
particular child that the procedures set
forth in § 96.54(a)(1)–(4) be followed.
This approach is fully consistent with
the Convention, which requires merely
that ‘‘due consideration’’ be given to
placing the child in the United States,
as well as with the IAA.
On the question of birthparent
preferences, the rule aims for
consistency with current practices
under State law, by allowing birth
parents to select among prospective
adoptive parent(s), so long as State law
permits them to do so. Some birth
parents may prefer that their child be
placed with a relative in another
country who has the capacity to provide
suitable care for the child. Other birth
parents may prefer a non-relative
placement abroad. Nothing in the
Convention or the IAA warrants taking
a course different from applicable State
law on the question of birthparent
preferences.
12. Comment: One commenter seems
to believe that the accreditation/
approval standards may give the
misleading impression that it will be an
accredited agency or approved person
who will decide the fate of outbound
children when, in actuality, it will be
done by State courts.
Response: It is correct that the State
courts, not agencies or persons, will
decide whether an outgoing adoption
complies with applicable provisions of
the Convention, the IAA, and State law,
and thus may proceed. These standards
apply to agencies and persons, however,
and as such address Convention tasks
that may be required of an agency or
person. Such tasks may include
gathering information and submitting it
to the court in outgoing cases, in which
case the agency or person must submit
information to the State court that
satisfies the Convention and IAA
requirements.
Section 96.55—Performance of Hague
Convention Communication and
Coordination Functions in Outgoing
Cases
Comment: A commenter requests
clarification that nothing precludes
access to adoption process information
by a State licensing authority to the
extent otherwise authorized by State
law.
Response: The commenter is correct.
Nothing in the Convention, the IAA, or
this part is meant to preclude a State
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licensing authority from obtaining
information to the extent permitted or
required under the State law of the
licensing authority.
Subpart G—Decisions on Applications
for Accreditation or Approval
Subpart G is organized in the same
way as in the proposed rule, and
includes § 96.57 (Scope); § 96.58
(Notification of accreditation and
approval decisions); § 96.59 (Review of
decisions to deny accreditation or
approval); § 96.60 (Length of the
accreditation or approval period); and
§ 96.61 (Reserved).
As discussed below, Section 96.60(b)
has been modified to allow the
accrediting entity more discretion.
Section 96.59—Review of Decisions To
Deny Accreditation or Approval
Comment: Two commenters believe
that the Department should revise
§ 96.59 to provide a right of
administrative review of denied
applications for accreditation or
approval. One commenter states that
such review is particularly necessary for
the initial implementation period.
Response: The Department is not
revising § 96.59 in response to these
comments, because denial of
accreditation or approval is not
included as an adverse action under
section 202(b)(3) of the IAA and is
therefore not subject to a right of
judicial review or administrative
review. The Department notes, however,
that § 96.59(b) permits the agency or
person to petition the accrediting entity
for reconsideration of the denial,
pursuant to the accrediting entity’s
internal review procedures. For further
discussion of this issue, please refer to
Section IV, C, paragraph 11 of the
preamble for the proposed rule,
published at 68 FR 54064, 54087.
Section 96.60—Length of Accreditation
or Approval Period
1. Comment: Two commenters request
that the regulations state that the fees for
accreditation and approval will be
adjusted to reflect whether an agency or
person is accredited or approved for
three or five years, instead of four.
Response: The Department agrees that
the length of the accreditation or
approval period is a factor that an
accrediting entity may consider when
setting its fees, but because the fee
schedules are not included in these
regulations the Department is not
making any change in response to this
suggestion. Please see the comments on
§ 96.8 for discussion of accrediting
entity fees.
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2. Comment: Two commenters
support the ability of accrediting
entities to vary the length of
accreditation periods, and request that
the Department allow agencies and
persons to volunteer to become initially
accredited or approved for other than
four years. Alternatively, the
commenters request that the Department
require accrediting entities to choose
which agencies or persons will be
accredited or approved for other than
four years by a random process.
Response: The criteria for choosing
which agencies and persons will be
accredited or approved for a period of
other than four years will be established
by the accrediting entities and approved
by the Department. The Department
believes that the accrediting entities will
have the expertise to decide the
appropriate criteria to make such
determinations, and that the Department
should not attempt to predetermine how
such decisions are made. For example,
it is unclear whether the wishes of the
agency or person should be given
weight, whether the process should be
random, or whether the period should
reflect the degree to which the agency
or person demonstrates ‘‘substantial
compliance.’’ Thus, we have not
changed the regulation to include such
criteria. In addition, the Department has
modified § 96.60(b) to remove the
requirement that accrediting entities
consult with the Department before
deciding the exact period for which a
particular agency or person will be
accredited or approved in the first
accreditation or approval cycle. We
believe that this approach will improve
the efficiency of the accreditation
process.
Subpart H—Renewal of Accreditation
or Approval
Subpart H is organized in the same
way as in the proposed rule, and
includes § 96.62 (Scope); § 96.63
(Renewal of accreditation or approval);
and § 96.64 (Reserved).
Section 96.63 has been revised in
response to comments, discussed below,
and § 96.63(a) has been revised to clarify
that, while the accrediting entity will
tell accredited agencies and approved
persons it monitors of the date by which
they should seek renewal, it is the
accredited agency’s or approved
person’s responsibility to seek renewal
in a timely fashion.
Section 96.63—Renewal of
Accreditation or Approval
1. Comment: A commenter requests
that the Department add ‘‘probation’’ to
§ 96.63 as another status for an
applicant. The commenter suggests that
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this status could last for up to nine
months after the expiration of an
accreditation or approval period and
provide accredited agencies or approved
persons a period within which to
correct any deficiencies in their
compliance with the standards of
subpart F.
Response: We have not added the
status of ‘‘probation’’ to the rule because
it is not a concept used in the IAA. We
believe, however, that the rule already
addresses the commenter’s concern, to
the extent that § 96.63(c) provides that
an accrediting entity may defer its
renewal decision in order to give an
accredited agency or approved person
notice of any deficiencies and an
opportunity to correct them before the
accrediting entity decides whether to
renew the accreditation or approval.
2. Comment: A commenter asserts
that the focus of accrediting entities in
renewal applications should be on an
agency’s or person’s performance, rather
than on merely reviewing documents.
Response: The Department has
revised § 96.63(d) to incorporate
specifically into renewal procedures the
provisions of § 96.24, relating to
procedures for evaluating applicants for
accreditation or approval. Section 96.24
provides that accrediting entities may
conduct interviews, as well as
document reviews, during site visits.
Thus, an accrediting entity’s renewal
evaluation of an accredited agency or
approved person, like its initial
evaluation, may include both document
review and interviews. See also the
discussion of this issue in response to
comments on § 96.27. The Department
also notes that § 96.27(b) requires an
accrediting entity to consider an
accredited agency’s or approved
person’s actual performance, for the
purposes of renewal, in deciding
whether the agency or person is in
substantial compliance with the
standards in subpart F.
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Subpart I—Routine Oversight by
Accrediting Entities
Subpart I is organized in the same
way as in the proposed rule, and
includes § 96.65 (Scope); § 96.66
(Oversight of accredited agencies and
approved persons by the accrediting
entity); and § 96.67 (Reserved).
Section 96.66 has been revised in
response to comment, as discussed
below.
Section 96.66—Oversight of Accredited
Agencies and Approved Persons by the
Accrediting Entity
1. Comment: A commenter
recommends that the Department clarify
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the duties of accrediting entities to
monitor accredited agencies or
approved persons annually.
Specifically, the commenter states that
the Department should specify that
accrediting entities will monitor
substantial compliance based on a
weighting and rating system.
Response: The Department believes
that this is addressed in the rule, as
§ 96.66(a) provides that an accrediting
entity must monitor accredited agencies
and approved persons at least annually
to ensure that they are in substantial
compliance with the standards in
subpart F, as determined using a
method approved by the Department in
accordance with § 96.27(d).
To further strengthen the accrediting
entity’s oversight, however, the
Department has added § 96.66(c), under
which an accrediting entity must
require accredited agencies and
approved persons to attest annually that
they have remained in substantial
compliance and to provide supporting
documentation to indicate ongoing
compliance with the standards in
subpart F. Any other additional
specifications related to the annual
monitoring duties of accrediting entities
will be detailed in the agreement
between the accrediting entity and the
Department.
2. Comment: A commenter requests
that the Department add to subpart I a
system for oversight of accredited
agencies and approved persons through
a complaint system. The commenter
also notes the importance of oversight
through the investigation of complaints.
Response: Oversight through review
of complaints is primarily addressed in
subpart J of this rule. Section 96.66(a)
provides that the accrediting entities
must investigate complaints about
accredited agencies and approved
persons, as provided for in subpart J.
Also, the accrediting entities are
authorized by § 96.66(b) to conduct
unannounced site visits at an accredited
agency’s or approved person’s premises
for the purposes of investigating a
complaint against an accredited agency
or approved person. Therefore, we did
not make any additional modifications
to subpart I.
3. Comment: A commenter states that
the oversight provisions of the
regulations should focus on checking
the performance of agencies and persons
through interviews with clients and
personnel, rather than simply reviewing
documents.
Response: This comment is very
similar to the comment on § 96.63 with
respect to procedures for renewals of
accreditation and approval, and to
comments on § 96.27. Section 96.27(b)
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applies to accrediting entity oversight
and requires an accrediting entity to
consider an accredited agency’s or
approved person’s actual performance,
for the purposes of monitoring and
enforcement, in deciding whether the
accredited agency or approved person is
in substantial compliance with these
regulations. Therefore the Department
does not believe it is necessary to revise
the rule to respond to this concern.
4. Comment: One commenter suggests
that each agency or person be required
to provide a representative with whom
the accrediting entity can have ongoing
communications about compliance with
accreditation standards.
Response: The Department agrees that
it will be important for accrediting
entities to have clear channels of
communication with accredited
agencies and approved persons, but
does not believe this must be addressed
in the rule. The Department intends to
allow accrediting entities and accredited
agencies and approved persons to set up
day-to-day communication procedures
that work for them.
5. Comment: A commenter states that
accrediting entities should not conduct
investigations. It believes that allowing
them to perform investigations will
result in a situation similar to the
problems currently facing State
licensing authorities, which it believes
do not have sufficient legal authority or
personnel to do appropriate
investigations.
Response: The Department is taking
no action in response to this comment.
Section 202(b)(2) of the IAA clearly
gives accrediting entities the
responsibility for ongoing monitoring of
accredited agencies and approved
persons, including review of
complaints, and the Department
believes enough ‘‘checks’’ and funding
are built into the accreditation system to
ensure that accrediting entities will
conduct properly any necessary and
appropriate investigations of accredited
agencies and approved persons. If the
Department finds that an accrediting
entity is failing to monitor adequately
accredited agencies or approved
persons, the Department may suspend
or cancel the accrediting entity’s
designation under § 96.10. Further, the
Department, under § 204(b)(1) of the
IAA, must take adverse action when an
accrediting entity fails or refuses to act
after consultation with the Department
and the accredited agency or approved
person is not in substantial compliance
with the standards in subpart F. In this
auxiliary role, the Department may
undertake any necessary additional
investigation to determine if adverse
action is warranted. Finally, the
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Department notes that issues involving
violations of law will properly be
referred by the accrediting entity to
appropriate law enforcement entities.
Subpart J—Oversight Through Review
of Complaints
Subpart J is organized in the generally
same way as in the proposed rule,
although the titles and content of some
of the provisions of the final rule have
been revised to more accurately convey
the allocation of responsibilities and
procedures for complaint review.
Subpart J includes § 96.68 (Scope);
§ 96.69 (Filing of complaints against
accredited agencies and approved
persons); § 96.70 (Operation of the
Complaint Registry); § 96.71 (Review by
the accrediting entity of complaints
against accredited agencies and
approved persons); § 96.72 (Referral of
complaints to the Secretary and other
authorities); and § 96.73 (Reserved).
Section 96.68 has been revised to
explain the types of complaints that
accrediting entities will process against
accredited agencies and approved
persons. Section 96.69 has been revised
to simplify the description of the
process for filing complaints against
accredited agencies and approved
persons, and to clarify what types of
individuals may file complaints through
the Complaint Registry or otherwise.
Section 96.70, on the operation of the
Complaint Registry, has been revised to
better convey the functions that this
system will be able to perform with
respect to complaints. These and other
changes are discussed below, and at
section III, subsection C of the preamble,
above.
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Section 96.68—Scope
1. Comment: One commenter believes
that the Department treats complaint
review as a matter of private dispute
resolution, when it should focus,
instead, on the fundamental public
interests involved. The commenter
suggests that the Department add a new
section to subpart J clarifying that the
Department has a non-delegable
responsibility to investigate issues of
fundamental public interest related to
intercountry adoptions.
Response: The IAA creates a
regulatory scheme where accrediting
entities have primary responsibility for
monitoring the actions of accredited
agencies and approved persons, while
the Department is responsible for
overseeing the accrediting entities.
Although a Complaint Registry is not
required by the IAA, the Department has
provided for the Complaint Registry in
a manner consistent with this overall
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framework. Thus, these regulations
provide for a complaint process that
will ensure that most unresolved
problems with accredited agencies or
approved persons get reported to, and
investigated by, the accrediting entities.
If the accrediting entity fails to act, the
Department will investigate, as
appropriate, and determine if adverse
action is warranted. The Complaint
Registry will assist the Department in
monitoring whether the accrediting
entity is taking action as appropriate.
The Department has added a provision
at § 96.70(e) that makes clear that the
Department retains authority to take any
action the Department deems
appropriate with respect to complaints.
Section 96.69—Filing of Complaints
Against Accredited Agencies and
Approved Persons
1. Comment: Two commenters suggest
that complaints governed by this
subpart should relate only to
Convention adoptions and not to other
adoption services provided by an
agency or person.
Response: The Department agrees that
the scope of this subpart should be so
limited, and has modified § 96.68, the
scope of subpart J, to clarify that the
procedures described therein only apply
to complaints that raise an issue of
compliance with the Convention, the
IAA, or the regulations implementing
the IAA.
2. Comment: Two commenters
recommend that the Department narrow
the types of complaints that can be filed
with the Complaint Registry or with
accrediting entities. In particular, one of
the commenters asks that the
regulations not permit a complaint to be
filed with the Complaint Registry
merely because it cannot be resolved
with the agency, because this would
transform an accrediting entity into an
appeal board. The commenter
recommends that a complainant be
required to seek out alternative
resolutions, including arbitration and
appeals, before filing a complaint with
the Complaint Registry.
Response: The complaint system
established by these regulations will
allow individuals to file complaints
with the Complaint Registry if they are
dissatisfied with the resolution of their
complaints by the agency or person.
This does not, however, preclude the
agency or person from offering appeals
or other dispute resolution procedures,
and clients will be free to pursue such
procedures before filing a complaint
with the Complaint Registry if they
wish. In addition, while resort to the
Complaint Registry will require the
accrediting entity to investigate the
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complaint, this may allow accrediting
entities to become aware of problems at
an earlier stage than they would
otherwise, in turn lessening the need for
accrediting entities to take adverse
actions, improving performance by
accredited agencies and approved
persons, and promoting greater
compliance with the Convention, the
IAA, and these regulations. Thus, we are
not making the suggested changes.
3. Comment: Several commenters
think that individuals who wish to file
a complaint against an accredited
agency or approved person should be
able to make their complaint directly to
the Complaint Registry without first
having to attempt resolution with the
agency or person itself. Commenters fear
that an accredited agency or approved
person might try to dissuade individuals
from filing a complaint or take
retaliatory actions against them if they
complain. One commenter expresses
concerns regarding how the prohibition
on retaliatory action toward a
prospective adoptive family will be
monitored and over whether
prospective adoptive parent(s) that file
complaints will still be treated unfairly
by an agency or person.
Response: The complaint procedures
outlined in these regulations include
several levels of review that should
ensure that individuals who file
complaints are treated fairly. If an
agency or person takes any action to
discourage a client or prospective client
from making a complaint or retaliates
against a client for making a complaint,
the agency or person will not be in
substantial compliance with § 96.41(e).
The accrediting entities will monitor the
compliance of accredited agencies and
approved persons with this standard.
The accrediting entities, therefore, will
be a check against retaliatory action
toward a complainant. The Department
will act as another check against unfair
treatment of complainants by an agency
or person. At each level of review, an
agency or person risks losing its
accreditation or approval if it takes steps
to retaliate against complainants. There
are enough safeguards built into the
complaint system that it is not necessary
to change the requirement that
complaints must first be filed with the
agency or person.
4. Comment: Several commenters
believe that § 96.41 of the proposed rule
would limit use of the Complaint
Registry to birth parents, adoptive
parents, and adoptees, and recommend
that the complaint process be expanded
to allow other interested parties, such as
health practitioners, social workers,
mental health providers, and nongovernmental organizations (NGOs), to
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file a complaint directly with the
Complaint Registry or the Department.
Response: Section 96.41 governs
complaints to an agency or person, not
complaints to the Complaint Registry. If
any individual is not satisfied with the
resolution of his or her complaint by an
accredited agency’s or approved
person’s internal complaint procedure,
then he or she may file a complaint with
the Complaint Registry. The Department
has added a new § 96.69(c), however, to
allow an individual who is not party to
a specific Convention adoption case, but
who nonetheless has information about
an agency or person, to complain
directly to the Complaint Registry.
5. Comment: One commenter is
concerned that the complaint
procedures of subpart J do not establish
a workable system for the filing,
investigation, and resolution of
complaints against agencies and
persons. The commenter suggests that
the Department specify the process for
the timely investigation and resolution
of complaints and further requests that
agencies and persons have the
opportunity to present evidence and
receive proper notice of pending
complaints against them.
Response: Subpart J outlines the
general process for making,
investigating, and resolving complaints
about accredited agencies and approved
persons. Each accrediting entity will be
responsible for establishing written
procedures for recording, investigating,
and acting upon complaints, that are
consistent with this subpart. The
accrediting entity’s procedures must be
approved by the Department.
Accrediting entities will make
information about their Departmentapproved complaint procedures
available upon request, and the
Department will post information about
using the Complaint Registry on the
Department’s Web site.
6. Comment: A commenter suggests
that the Department establish a neutral
fact-finding tribunal to investigate and
document alleged adoption abuses and
to implement the Convention as a
mechanism to resolve complaints and
disputes between party countries.
Response: With regard to alleged
adoption abuses by agencies and
persons, the courts will serve as a
‘‘neutral tribunal’’ for determining
whether adverse actions are appropriate.
With regard to disputes with other
countries, the Department, as Central
Authority, will address them as
appropriate; the mechanisms for
resolving such issues through
diplomacy are outside of the scope of
these regulations. The Department will
use information collected by the
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Complaint Registry in the course of its
ongoing diplomatic relations with
Convention countries.
Section 96.70—Review of Complaints
About Accredited Agencies and
Approved Persons by the Complaint
Registry
1. Comment: A commenter requests
further clarification on the proposed
Complaint Registry. The commenter
believes that effective complaint
mechanisms rely on clearly delineated
serial escalation structures, where
complainants, agencies/persons, or
regulators may appeal to successively
higher levels of administrative (and
where applicable) judicial review. Other
commenters support the complaint
procedure as written.
Response: The Department agrees that
effective complaint mechanisms require
multiple levels of review. These
regulations outline a process by which
complainants involved in specific cases
must file their complaints against an
agency or person with that agency or
person. If the complaint cannot be
resolved through the agency’s or
person’s internal complaint process, the
complainant may file a complaint with
the accrediting entity through the
Complaint Registry pursuant to § 96.70.
The Complaint Registry will make
complaints available to the accrediting
entity and to the Department. If an
accrediting entity’s investigation reveals
that an agency or person is not in
substantial compliance with these
regulations, the accrediting entity can
take an adverse action. The Department
may suspend or cancel the accreditation
or approval if it finds that an agency or
person is substantially out of
compliance with the standards in
subpart F and that the accrediting entity
has failed or refused, after consultation
with the Department, to take action. We
believe that these complaint procedures
and enforcement steps provide enough
levels of review to allow appropriate
‘‘escalation’’ and to enforce IAA
compliance without being unduly
cumbersome or too slow.
2. Comment: A commenter
recommends that a complainant who is
unsatisfied with the outcome of his or
her complaint after a period of 30 days
be permitted to file directly with the
Complaint Registry. The commenter
also recommends amending the
provisions to allow a complainant to file
with the Complaint Registry if a dispute
has not been resolved within 60 days, or
some other established time limit
sufficient to weed out frivolous
complaints and to address complaints
that can be resolved amicably. Another
commenter also stresses the importance
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of timeliness in the complaint process.
One commenter is concerned that the
proposed grievance procedure will be
‘‘ineffectual, inadequate and selfinterested,’’ because the agencies and
persons have no viable history of
handling grievances in a timely and
responsible manner.
Response: The Department has
established complaint procedures and
standards because of expressed
concerns that some agencies and
persons have not handled complaints
effectively. Pursuant to § 96.41(c), all
accredited agencies and approved
persons must respond in writing to
complaints within 30 days of receipt
and must provide expedited review of
complaints that are time-sensitive or
that involve allegations of fraud. If the
complaint cannot be resolved through
the agency’s or person’s internal
complaint process, then the
complainant may file a complaint with
the accrediting entity through the
Complaint Registry. Also under
§ 96.69(b), if the complaint was resolved
by an agreement to take action, but the
primary provider, agency, or person
failed to take the promised action
within thirty days of agreeing to do so,
the complaint may be filed with the
accrediting entity through the
Complaint Registry. Finally, § 96.71 also
requires that the accrediting entity
maintain procedures, including
deadlines, for taking action upon
complaints it receives from the
Complaint Registry. This approach
should be given a chance to work before
further, more onerous, requirements are
imposed on the assumption that
agencies and persons will not resolve
complaints efficiently and effectively.
3. Comment: A commenter requests
that the Department adopt safeguards to
screen out spurious or malicious
complaints and to protect against
manipulation of the complaint process.
Response: The Department believes
that the constraints on filing complaints
with accrediting entities will serve this
safeguard function. In addition, once an
accrediting entity receives a complaint
from the Complaint Registry under
§ 96.70(b)(1), it will have authority to
address spurious or other meritless
complaints appropriately, and will
share information publicly only about
complaints against agencies or persons
that have been substantiated, pursuant
to § 96.92(a).
4. Comment: A commenter supports
the creation of the Complaint Registry.
It encourages the Department to
consider following Norway’s example
by making the Complaint Registry an
ombudsman service.
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Response: The United States has
followed a different model for
implementation of the Convention, with
the Department and accrediting entities
having functions as provided in the
IAA. The Complaint Registry is
consistent with that structure.
5. Comment: One commenter thinks
that the Complaint Registry should be
easily accessible to potential
complainants by telephone, postal mail,
or electronic mail. Another commenter
suggests the Complaint Registry should
be available online.
Response: The Department agrees that
it is important that the Complaint
Registry be easily accessible to potential
complainants as well as efficient, but
also believes that the individuals
making complaints must also be held
initially responsible for making them in
writing, not over the telephone. While
the administrative details on how to
access the Complaint Registry are not
suitable for incorporation into these
regulations, they will be posted on the
Department’s website, and the public
will be able to access the Complaint
Registry through multiple media.
6. Comment: Numerous commenters
ask how the Complaint Registry will be
set up. Others ask who will have
ultimate oversight over the Complaint
Registry. Other commenters want to
know if the Complaint Registry will be
established within the Department.
Some commenters prefer that its precise
functions be detailed in an agreement
with the Department.
Response: The Department no longer
contemplates that the Complaint
Registry will be an independent entity
with which the Department will have an
agreement. Rather it will be a system
established by the Department to assist
the accrediting entities and the
Department in their oversight functions.
The relevant sections in subpart J,
§§ 96.68–71, have been revised so that a
party to an adoption case with a
complaint against an agency or person
may file it with the Complaint Registry
after first seeking to resolve it with the
agency or person. The Complaint
Registry will receive and maintain
information on complaints, and track
the outcome of complaints. Addressing
the complaints will be the responsibility
of the accrediting entities and, in some
circumstances, the Department. Every
accredited agency or approved person
will be required to give information to
clients about their own complaint
procedures as well as contact
information for the Complaint Registry
pursuant to § 96.41(a).
Subpart J describes the general duties
and functions of the Complaint Registry.
Once the Department has set up the
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Complaint Registry, information about
the functions and processes of the
Complaint Registry, as well as contact
information, will be posted on the
Department’s website.
7. Comment: A few commenters want
the Complaint Registry housed with the
Federal Trade Commission (FTC).
Response: The IAA gives the
Department and its designated
accrediting entities the responsibility for
all accreditation and approval functions.
The Complaint Registry is not provided
for by the IAA, but is being provided for
by the Department in its discretion to
assist the accrediting entities and the
Department in performing their
oversight functions under the IAA.
While section 102(c) of the IAA
explicitly states that the Department’s
functions may not be delegated to any
other Federal agency, the Department
notes that nothing would preclude the
FTC from undertaking an investigation
of an adoption service provider if the
FTC had jurisdiction to do so under its
own authorizing legislation (e.g., for
false advertising).
8. Comment: One commenter asks
that the Department provide some
method to ensure that agencies and
persons keep records of complaints
against them and provide factual
information about those complaints to
any individual who requests it.
Response: Pursuant to § 96.41,
accredited agencies and approved
persons are required to keep records of
complaints against them, and to provide
reports to the accrediting entity and the
Department on the complaints they
received and how they were resolved. In
addition, § 96.92 requires accrediting
entities to maintain written records
documenting complaints against
accredited agencies and approved
persons, and steps taken to resolve
complaints. If a member of the public
inquires about complaints against a
particular agency or person, the
accrediting entity must provide
information on substantiated
complaints.
9. Comment: A commenter that is a
State licensing authority suggests that
referrals be made by the accrediting
entity to the applicable State licensing
authorities when complaints involve
agencies or persons who are also subject
to State monitoring. This would
facilitate a close working relationship
and coordination between the
accrediting entities and State licensing
authorities.
Response: The Department agrees that
communication between accrediting
entities and State licensing authorities is
important. The Department has revised
§ 96.72(b) to require the accrediting
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entity, after consultation with the
Department, to refer to a State licensing
authority or appropriate law
enforcement authorities substantiated
complaints that involve conduct in
violation of Federal, State, or local law.
The Department has also revised
§ 96.77(d) to require reporting to the
appropriate State licensing authority of
any adverse action that changes the
accreditation or approval status of an
agency or person. See also comment 1
on § 96.77.
10. Comment: One commenter states
that the funding for the Complaint
Registry should come from fees levied
by the Department. Others want the
Department to fund the Complaint
Registry. Others want the provision
permitting accrediting entities to collect
and remit fees for the Complaint
Registry deleted. Other commenters
state that the fees for the Complaint
Registry should not be levied
collectively and that the cost of
complaints should be borne exclusively
by the agency or person in question.
Commenters would prefer that
information on fees be clear.
Response: The Department agrees that
the Complaint Registry must be
adequately funded. We therefore have
retained the provisions that give us the
discretion on how to fund the
Complaint Registry. The Complaint
Registry will assist both the Department
and the accrediting entities, each of
which has authority under the IAA to
charge fees for its functions. How the
Complaint Registry will actually be
funded will depend on the overall costs
of operating it, the availability of
appropriated funds, and the proper
allocation of costs between the
Department and the accrediting entities.
11. Comment: One commenter
recommends that every complaint be
forwarded to a designated accrediting
entity for review.
Response: The Complaint Registry
will make complaints available to the
accrediting entity and the Department.
The Department anticipates that all
properly filed complaints against
accredited agencies and approved
persons that raise an issue of
compliance with the Convention, the
IAA, or the regulations implementing
the IAA will be forwarded to the
appropriate accrediting entity, with the
possible exceptions of sensitive law
enforcement matters and complaints
raised by government officials or a
foreign Central Authority directly with
the Department pursuant to § 96.69(d).
Even if an accrediting entity is not given
a particular complaint to review
directly, it will be informed of all such
complaints that are filed against an
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agency or person that it has accredited
or approved. In addition, pursuant to
§ 96.41, accredited agencies and
approved persons are required to
provide the accrediting entity and the
Department with reports on the
complaints they received and how they
were resolved.
12. Comment: A commenter
recommends that the Department add
criteria to the regulations specifying the
process for submitting complaints
against the Complaint Registry. It
suggests that such complaints be
handled in the same way complaints
about accrediting entities will be
handled.
Response: The public may alert the
Department, Bureau of Consular Affairs,
of any dissatisfaction it has with the
operation of the Complaint Registry.
Because the Department no longer
contemplates that the Complaint
Registry will be an independent entity,
but rather that it will be a system
established by the Department to assist
the Department and the accrediting
entities, the Department does not
anticipate that any procedures for filing
complaints against the Complaint
Registry will be necessary.
Section 96.71—Review of Complaints
Against Accredited Agencies and
Approved Persons by the Accrediting
Entity
Comment: One commenter asks if the
notifications of the outcome of
complaint investigations made pursuant
to § 96.71(c) (which in the proposed rule
would have required notifications to the
complainant, the Complaint Registry,
and to any other entity that referred
information), will be available to the
public through a FOIA request.
Commenter believes that such
information will help the public protect
itself and make informed decisions.
Response: The Department has
ensured, in subpart M of these
regulations, that the public may obtain
information about the outcome of an
accrediting entity’s investigations into a
complaint. Section 96.92(a) requires an
accrediting entity to verify, upon
inquiry from a member of the public,
whether there have been any
substantiated complaints against an
accredited agency or approved person
and, if so, to provide information about
the status and nature of the
substantiated complaint. Thus, members
of the public may learn the outcome of
an investigation that resulted in a
substantiated complaint against an
accredited agency or approved person.
Section 96.91(b) also requires an
accrediting entity to explain to the
public the reasons for any withdrawal of
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temporary accreditation, or suspension,
cancellation, or refusal to renew
accreditation or approval, or any
debarment.
Section 96.71(d) of the final rule
requires that the accrediting entity enter
information on the outcome of
complaint investigations into the
Complaint Registry established by the
Department. The FOIA and its
exceptions, along with other applicable
Federal law such as the Privacy Act,
will apply to this information to the
extent that it constitutes a Department
record.
Section 96.72—Referral of Complaints
to the Secretary and Other Authorities
1. Comment: One commenter thinks
that the regulations limit reports to the
Department by an accrediting entity to
complaints that demonstrate a pattern of
serious, willful, grossly negligent, or
repeated failures to comply with the
standards of subpart F. The commenter
requests that an accrediting entity report
every complaint to the Department and
make the investigation public.
Response: The regulations do not
limit the reporting requirements of an
accrediting entity to the serious
infractions listed in § 96.72. Pursuant to
§ 96.93(a)(4), accrediting entities must
make semi-annual reports to the
Department that summarize, among
other things, all substantiated
complaints against accredited agencies
and approved persons and the impact of
such complaints on their accreditation
or approval status. As well, under
§ 96.71, the accrediting entity is
required to enter information into the
Complaint Registry about the outcomes
of investigations and actions taken on
complaints. This information then will
be available to the Department.
As well, § 96.92 does require an
accrediting entity to respond to public
inquiries regarding substantiated
complaints against accredited agencies
or approved persons, disclosing the
status and nature of the complaint. The
public, therefore, has access to
information about complaints against
agencies and persons.
2. Comment: One commenter suggests
that the regulations should require
accrediting entities to have an
investigator familiar with relevant laws,
as well as Section 501(c) of the Tax
Code, on retainer to investigate
complaints.
Response: Pursuant to § 96.24(a),
accrediting entities must use evaluators
that have expertise in intercountry
adoption, standards evaluation, or
management or oversight of a child
welfare organization. Evaluators with
this type of expertise are presumed to
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8119
have familiarity with relevant laws. The
Department does not think it necessary
to specify in these regulations exactly
what evaluators must know about
relevant laws. The Department wants to
leave flexibility in the regulations to
allow accrediting entities to find and
use the people they believe will be most
qualified for the job of evaluating
agencies and persons.
Subpart K—Adverse Action by the
Accrediting Entity
Subpart K is organized in the same
way as in the proposed rule, and
includes § 96.74 (Scope); § 96.75
(Adverse action against accredited
agencies or approved persons not in
substantial compliance); § 96.76
(Procedures governing adverse action by
the accrediting entity); § 96.77
(Responsibilities of the accredited
agency, approved person, and
accrediting entity following adverse
action by the accrediting entity); § 96.78
(Accrediting entity procedures to
terminate adverse action); § 96.79
(Administrative or judicial review of
adverse action by the accrediting entity);
and § 96.80 (Reserved).
The Department made a number of
revisions to §§ 96.76—96.79 of this
subpart, which are discussed below and
at section II, subsection C of the
preamble, above. Many of these
revisions clarify the options that are
available to an agency or person that is
faced with an adverse action. A number
of others relate to the transfer of
Convention cases and adoption records.
Section 96.75—Adverse Action Against
Accredited Agencies or Approved
Persons Not in Substantial Compliance
1. Comment: A commenter requests
that the Department specify whether
imposing the adverse action of
suspension means that an agency or
person loses accreditation or approval
and must transfer cases. If the purpose
of suspension is to allow an entity a
short period of time in which to take
corrective action to comply with
standards, the commenter recommends
the category be renamed ‘‘probation,
with required corrective action’’ and not
include a requirement to transfer cases
and records. Another commenter echoes
the suggestion of a probationary period,
recommending a one-time, three-month
probationary period. The commenter
also states that classifying corrective
action as an adverse action, as § 96.75(b)
does, is inconsistent with the typical
use of the term ‘‘corrective action;’’ this
commenter believes that requiring
corrective action is typically a precursor
to a decision to impose a penalty. These
commenters also state that there is
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insufficient due process for agencies or
persons that are subject to adverse
actions. Other commenters support the
regulations as stated.
Response: The Department is not
renaming, removing, or creating any
category of adverse action in response to
these comments, because section
202(b)(3) of the IAA specifies the types
of adverse action an accrediting entity
may take as including requiring
corrective action; imposing sanctions;
and refusing to renew, suspending or
canceling accreditation or approval. The
IAA does not specify ‘‘probation’’ as an
adverse action. If an accrediting entity
requires corrective action or imposes
sanctions—two of the adverse actions
specified by the IAA—and yet remains
concerned about the agency’s or
person’s compliance with the standards
in subpart F, it may take one of the other
types of adverse action provided for in
the IAA—affecting the accreditation or
approval status of the agency or
person—and may require the agency or
person to transfer any Convention cases
or adoption records.
In response to the question on the
effects of suspension, we note that, per
§ 96.77(b), ‘‘suspension’’ of
accreditation or approval will require an
agency or person to cease to provide
adoption services in Convention
adoption cases and consult with the
accrediting entity to determine whether
to transfer its Convention cases and
adoption records. In the case of
cancellation of accreditation or
approval, however, Convention cases
and adoption records must be
transferred to other accredited agencies,
approved persons, or State archives,
according to the plans required by
§§ 96.33(e) and 96.42(d).
In response to commenters’ concerns
about the due process available to
agencies or persons facing adverse
actions, the Department notes that
§ 96.76(b) of the rule provides that, prior
to taking adverse action, the accrediting
entity may advise the agency or person
of the deficiencies that may warrant an
adverse action, provide an opportunity
to take corrective action, and recognize
demonstrated compliance as curing the
deficiency. If the accrediting entity does
not communicate with the agency or
person prior to taking the adverse
action, § 96.76(b) requires the
accrediting entity subsequently to allow
the agency or person to demonstrate that
the adverse action was unwarranted. We
note, too, that agencies and persons may
seek judicial review in Federal court of
adverse actions in accordance with the
IAA. Section 96.79 incorporates the
IAA’s provisions on judicial review.
Please see the discussion on §§ 96.76
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through 96.79 for a summary of
comments on these sections, and the
Department’s detailed responses related
to options to protest adverse actions.
2. Comment: A commenter objects to
accrediting entities imposing sanctions
regarding specific cases or specific
Convention countries as described in
§ 96.75(e). Other commenters submitted
conflicting comments about whether
accrediting entities should be allowed to
determine whether an agency or person
has substantially complied with
standards for accreditation or approval.
Other commenters state that the
Department should develop the
procedures used by accrediting entities
to impose adverse actions. Several
commenters state that § 96.76 does not
properly reflect section 204 of the IAA,
regarding the imposition of adverse
actions, and suggest that the language of
the IAA be incorporated into the
regulations to establish the standards for
the imposition of adverse actions.
Response: To enforce the
accreditation and approval standards
laid out in subpart F of these
regulations, the IAA gives both
accrediting entities and the Department
the authority to impose adverse actions.
Section 202(b) of the IAA gives an
accrediting entity authority to take
adverse action when an agency or
person is not in substantial compliance
with the applicable requirements, and
gives accrediting entities substantial
flexibility in determining which adverse
action is appropriate. The Department
believes § 96.75 accurately reflects this
flexibility in the IAA.
We are not removing the regulatory
provisions that permit accrediting
entities to impose sanctions related to a
particular case or for a specific
Convention country. Accrediting
entities will be in the best position to
learn of problems in specific cases or
Convention countries and to determine
if corrective actions are needed and
what adverse action is appropriate. The
methods developed by the accrediting
entities to assess substantial
compliance, pursuant to § 96.27, may
also aid the accrediting entities in
determining which adverse actions are
appropriate for particular situations.
Finally, we believe this provision is
consistent with section 204(b) of the
IAA, which only requires the
Department to suspend or cancel
accreditation or approval in instances in
which it finds that an agency or person
is substantially out of compliance with
the standards in subpart F and that the
accrediting entity has failed or refused,
after consultation with the Department,
to take appropriate enforcement action.
The Department may also debar
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agencies or persons in egregious
circumstances, as specified in section
204(c). Subpart L of the rule contains a
number of provisions incorporating IAA
section 204’s guidelines for
Departmental oversight of agencies and
persons.
Section 96.76—Procedures Governing
Adverse Action by the Accrediting
Entity
Comment: Several commenters
recommend that the regulations clearly
state that accrediting entities should be
allowed to take adverse action without
notice only in the case of ‘‘clear and
convincing evidence of an imminent
danger to a child.’’ Other commenters
assert that if an adverse action is taken
without notice, the accrediting entity
must allow the accredited agency or
approved person an opportunity after
the notice is issued to provide
information refuting that the adverse
action was warranted.
Response: We have changed § 96.76 to
address the commenters’ concerns about
providing notice to agencies and
persons and to ensure that it is
consistent with the IAA. Section
96.76(b) now provides that, before
taking an adverse action, the accrediting
entity may advise the agency or person
of the deficiencies that may warrant
adverse action; provide an opportunity
for the agency or person to take
corrective action; and recognize
demonstrated compliance. This section
also provides that, if the accrediting
entity takes the adverse action without
first providing notice, the accrediting
entity must subsequently provide notice
and an opportunity for the agency or
person to refute that the adverse action
was warranted. Thus the affected agency
or person is always given an
opportunity to be heard, either before or
after adverse action is taken, and the
accrediting entity is given the flexibility
to act immediately if the circumstances
so warrant. The Department thinks it
important to leave the accrediting
entities the discretion to balance the
interests and risks at stake for each
factual scenario, in determining at what
point to allow the affected agency or
person an opportunity to be heard. We
have removed from the rule the example
given in the parenthetical, to avoid any
suggestion that the example is the sole
circumstance in which prior notice
would not be required.
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Section 96.77—Responsibilities of the
Accredited Agency, Approved Person,
and Accrediting Entity Following
Adverse Action by the Accrediting
Entity
1. Comment: One commenter
recommends that an accrediting entity
be required to notify the applicable
State approval or licensing authority of
an adverse action against an accredited
agency or approved person, to enhance
coordination between accrediting
entities and State licensing authorities.
Response: The Department agrees
that, in order to comply with these
regulations, accrediting entities will
have to communicate well with State
licensing authorities. Therefore, the
Department is adding to § 96.77(d) the
requirement that accrediting entities
report to the appropriate State licensing
authority, in addition to the Department
(as was required by the proposed rule),
any adverse actions they take that
changes the accreditation or approval
status of an agency or person. This
notification requirement will be
addressed more fully in the accrediting
entity’s agreement with the Department.
2. Comment: Several commenters
recommend that the Department clarify
the guidelines for the transfer of
Convention cases due to suspension or
cancellation of accreditation or
approval. Many commenters ask
whether prospective adoptive parent(s)
will have a role in the decision to
transfer their case. Another commenter
thinks that accrediting entities should
not play any role in determining
whether and how to transfer pending
cases or records, suggesting that it
would not be appropriate for the
accrediting entity to be involved in
handling of individual cases or, given
the financial benefit associated with the
transfer, in selecting the agency or
person to receive transferred cases.
Response: The Department is not
eliminating the requirement that after
cancellation and, in some instances after
suspension, an agency or person must
transfer its Convention cases under the
oversight of the accrediting entity.
Under §§ 96.33(e) and 96.42(d), the
agency or person must have plans for
transferring Convention cases and
adoption records if it ceases to be able
to provide adoption services. In the case
of cancellation, the final rule requires
agencies and persons to execute these
plans. In the case of suspension, the
agency or person must consult with the
accrediting entity about whether to do
so. Agencies and persons will have the
main responsibility for working with
families when transferring their
Convention cases after suspension or
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cancellation but they will have to keep
the accrediting entity informed about
the process.
In the event that the agency or person
is unable to transfer its Convention
cases and/or adoption records
consistent with these plans, the
Department has amended §§ 96.77(b)
and (c) to require the accrediting entity
to inform the Department of the
breakdown in the transfer plans, and to
then assist the Department in
coordinating efforts to help the agency
or person with the transfer of pending
Convention cases and adoption records.
Such coordination will include efforts
to identify other accredited agencies or
approved persons to assume
responsibility for the cases. This
requirement ensures that the accrediting
entity contributes its institutional
knowledge about the agency or person,
including knowledge related to the
agency or person’s transfer plan, to the
process of transferring cases and
records. This requirement also compels
the accrediting entity to remain
involved in overseeing case transfers
that result from its adverse actions. It
should not, however, put the accrediting
entity in the position of independently
assuming individual case transfer
responsibilities and/or independently
selecting alternate accredited agencies
and/or approved persons to which cases
will be transferred.
Section 96.78—Accrediting Entity
Procedures To Terminate Adverse
Action
Comment: Several commenters
suggest that an agency, person, or other
interested party should have the
opportunity to challenge the accrediting
entity’s interpretation of a regulation or
law. Further, some commenters express
concern that the provision in § 96.67
that requires an agency or person to
petition an accrediting entity to
terminate an adverse action on the
grounds that the deficiencies cited have
been corrected before seeking judicial
review in effect requires an agency or
person to admit guilt. The commenters
recommend that the Department
establish an administrative mechanism
through which an agency or person can
challenge an adverse action it believes
was unfounded or taken improperly.
Response: The Department notes that
this rule provides several opportunities
for agencies or persons to challenge the
accrediting entity’s interpretation of a
regulation or law. Under § 96.76(b), as
revised, an accrediting entity must
allow an accredited agency or approved
person the opportunity to submit
information refuting that an adverse
action would be or is warranted. The
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accrediting entity may withdraw, or
choose not to impose, an adverse action
based on this information. The IAA also
provides for Federal judicial review of
an accrediting entity’s adverse action.
In addition, the Department has
revised § 96.78 to clarify the
responsibilities of the accrediting entity
to provide an opportunity to seek
termination of an adverse action.
Section 96.78(a) now states that an
accrediting entity must maintain
internal petition procedures, approved
by the Department, to give agencies and
persons an opportunity to challenge
adverse actions on grounds that the
deficiencies underlying the adverse
action have been corrected. The
accrediting entity must now inform the
agency or person of these procedures at
the same time that it informs them of
the adverse action itself. To ensure
consistency with the fact that the IAA
provides no other right to review of
adverse actions at the accrediting entity
level, the provision now also makes
explicit that the accrediting entity is not
required to maintain any other
procedures to terminate or review
adverse actions, and may make such
procedures available only with the
consent of the Department.
In response to commenters’ concerns
that this section requires an agency or
person to assume ‘‘guilt’’ before
challenging an adverse action, the
Department has added § 96.78(f) to
clarify that nothing in this section
would prevent an accrediting entity
from withdrawing an adverse action if it
concludes that such an action was based
on a mistake of fact or other error. Thus,
an agency or person that believes it has
done nothing wrong may ask an
accrediting entity to withdraw an
adverse action as unfounded or based
on a factual error. Since this is not a
formal administrative remedy, but just
an option for conducting business that
remains available, this approach could
be taken at any time. While the agency
or person will have no formal ‘‘right’’ to
review, good business practices will
presumably result in the accrediting
entity in some cases choosing to change
its prior decision. Alternatively, the
agency or person may choose to
challenge the action in district court. In
contrast, an agency or person who
wishes to demonstrate that it has taken
corrective action to remediate an
admitted deficiency may petition the
accrediting entity to terminate the
adverse action under the procedures
required under § 96.78(a).
Please also see the responses to
comments on §§ 96.79 and 96.84,
related to review of accrediting entity
decisions.
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Section 96.79—Administrative or
Judicial Review of Adverse Action by the
Accrediting Entity
1. Comment: Several commenters
raise concerns over the limits of judicial
and/or administrative review of adverse
action. Many commenters request that
the Department create guidelines for the
imposition of adverse actions that
would include notices, standards of
proof, hearings, an internal review
process, and an appeal process to ensure
due process for accredited agencies or
approved persons.
Response: Under § 96.78(a),
accrediting entities are required to
maintain internal procedures, approved
by the Department, to allow agencies or
persons to petition for termination of
adverse actions on the grounds that the
deficiencies necessitating the adverse
action have been corrected. This process
for petitioning to terminate an adverse
action on these limited grounds is the
only internal review procedure set out
in the IAA. If, after exhausting its
remedies through the internal petition
process, where applicable, an agency or
person wishes to appeal the final
decision of the accrediting entity, it may
do so in Federal court as provided
under the IAA. We have modified
§ 96.79(a) to reflect these parameters in
a way that is consistent with the IAA.
The Department has also revised
§ 96.79(b) to emphasize that the IAA’s
limitation on administrative review of
adverse actions by an accrediting entity
in section 202(c)(3) of the IAA
necessarily applies to both nonprofit
accrediting entities and public domestic
authorities that are designated as
accrediting entities.
2. Comment: Some commenters
maintain that the scope of judicial
review after a denial of accreditation or
approval as set forth in § 96.79(b) is
unreasonably narrow. One commenter
suggests that, if an agency or person is
denied accreditation or approval, the
agency or person should be allowed to
apply to another accrediting entity.
Response: The IAA provides for
judicial review, in a United States
district court, of adverse actions,
including requiring corrective action,
imposing sanctions, or suspension of,
cancellation of, or refusal to renew
accreditation or approval. As discussed
in the response to the comment on
§ 96.59 in subpart G, denial of
accreditation or approval is not
included within the scope of such
review.
The Department has not changed the
regulation to permit agencies and
persons to apply to a different
accrediting entity after being denied
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accreditation or approval. The
Department does not want to encourage
agencies and persons to ‘‘shop around’’
to different accrediting entities instead
of bringing their services into
compliance with these regulations. In
addition, the Department wishes to
avoid the drain on the limited resources
of all accrediting entities that would
result if a second accrediting entity
would be required to go through the
work of gathering documentation, doing
site visits, and interviewing people in
connection with an evaluation of an
agency or person that another
accrediting entity has already evaluated.
3. Comment: One commenter thinks
that § 96.79(c), which requires an
accredited agency or approved person to
seek Federal judicial review of an
adverse action through a Federal district
court, will hinder it from taking on
adoption cases with extenuating
circumstances or special needs children.
Response: The provisions for judicial
review in the IAA and § 96.79(c) are
intended as a benefit, not a burden, to
agencies and persons, to ensure that
they are treated fairly when subjected to
adverse actions. Sections 96.76 and
96.78 also now clearly provide
opportunity for an agency or person to
seek reversal of an adverse action
without going to Federal court, which
may address the commenter’s apparent
concern with the time and cost of
Federal litigation. This provision should
not in any way discourage agencies or
persons from performing adoption
services for special needs children in
Convention countries.
4. Comment: One commenter requests
that the Department explain the
significance of IAA section 202(c)(3) of
the IAA, which provides for judicial
review of adverse actions in Federal
courts under 5 U.S.C. 706 of the
Administrative Procedure Act (APA),
and treats an accrediting entity as an
‘‘agency’’ under 5 U.S.C. 701 for the
purpose of this review. The commenter
suggests that its ability and willingness
to act as an accrediting entity will be
seriously impacted by this provision,
along with that of other private
organizations and public authorities.
Response: The right provided in
section 202(c)(3) of the IAA to challenge
adverse actions in Federal courts is an
express exception to section 504 of the
IAA’s mandate that the Convention and
the IAA shall not be construed to create
a private right of action, except where
otherwise provided. Section 706 of the
APA sets out the legal standards by
which a Federal court may review
decisions made by agencies, as defined
in the APA, and the procedures which
the agencies used to make those
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decisions. The relief sought in an APA
action is generally reversal or
modification of an administrative
action, and money damages are not
available. The statement that, for the
purposes of challenges to adverse
actions, an accrediting entity will be
considered a 5 U.S.C. 701 agency, brings
all accrediting entities (private nonprofit
or public) into the scope of ‘‘agencies’’
against whom APA actions may be
brought. Thus, for example, 5 U.S.C.
706(2)(A) would allow a Federal court
to set aside an adverse action that had
been taken ‘‘in excess’’ of an accrediting
entity’s authority under the IAA.
5. Comment: Two commenters
recommend that the Department include
a provision for alternative dispute
resolution, given the potential financial
burden of Federal court litigation.
According to one of the commenters,
this could be accomplished by allowing
accrediting entities to utilize dispute
resolution clauses in their contracts
with agencies or persons seeking
accreditation or approval.
Response: Section 202(c)(3) of the
IAA expressly authorizes Federal
judicial review of certain enumerated
adverse actions taken by an accrediting
entity, and section 202(c)(2) expressly
prohibits administrative review of an
adverse action by an accrediting entity
(except to the extent review is provided
under section 202(c)(1) to determine if
deficiencies have been corrected). The
IAA is silent on whether accrediting
entities and agencies and persons may
agree to alternative dispute resolution
procedures. We are not including in the
regulations a provision that permits
designated accrediting entities to
mandate that agencies or persons agree
to binding arbitration, or agree to use
other alternative dispute resolution
mechanisms; such an approach could
lead to agencies or persons feeling
coerced. By the same token, we are not
ruling out the option that accrediting
entities and agencies and persons may
mutually agree to alternative dispute
mechanisms with respect to a particular
dispute.
Subpart L—Oversight of Accredited
Agencies and Approved Persons by the
Secretary
Subpart L is organized in the same
way as in the proposed rule, and
includes § 96.81 (Scope); § 96.82 (The
Secretary’s response to actions by the
accrediting entity); § 96.83 (Suspension
or cancellation of accreditation or
approval by the Secretary); § 96.84
(Reinstatement of accreditation or
approval after suspension or
cancellation by the Secretary); § 96.85
(Temporary and permanent debarment
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by the Secretary); § 96.86 (Length of
debarment period and reapplication
after temporary debarment); § 96.87
(Responsibilities of the accredited
agency, approved person, and
accrediting entity following suspension,
cancellation, or debarment by the
Secretary); § 96.88 (Review of
suspension, cancellation, or debarment
by the Secretary); and § 96.89
(Reserved).
We have modified § 96.83(a) and
§ 96.85(b) to clarify that the Department
alone has the discretion to determine
whether the conditions for taking action
under §§ 96.83 and § 96.85 have been
satisfied. In addition, the Department
has added new §§ 96.85(b)(2)(ii) and
(iii), incorporating directly the
provisions of section 204(e) of the IAA,
which specifies as grounds for
debarment certain egregious failures to
comply with home study requirements.
Other changes, in particular changes to
§§ 96.84, 96.86, and 96.87 paralleling
changes made in subpart K, are
described below.
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Section 96.81—Scope
1. Comment: Two commenters
recommend that oversight of agencies
and persons should be moved from
accrediting entities and the Department
to the FTC. A commenter is concerned
that the Department lacks expertise and
interest in overseeing agencies and
persons.
Response: The explanation given in
the response to comment 7 on § 96.70
above, also applies to this comment.
The Department is committed to
identifying and working with qualified
accrediting entities to oversee agencies
and persons.
2. Comment: One commenter suggests
that the Department create a centralized
online database with information on the
accreditation status of all agencies and
persons.
Response: Accrediting entities are
required to maintain and make available
to the public information on accredited
agencies and approved persons, such as
their specific accreditation/approval
status. (See §§ 96.91 and 96.92). The
Department will make available, on its
website, the identities of the accrediting
entities.
Section 96.82—The Secretary’s
Response to Actions by the Accrediting
Entity
Comment: Several commenters
believe that imposing adverse actions on
agencies and persons without
notification is problematic. They think
that § 96.82(b) allows the Department to
inform the Hague Permanent Bureau of
an adverse action when the party in
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question has not had an opportunity to
contest the decision from the
accrediting entity. To ensure that the
rights of agencies and persons are
protected, commenters request creation
of a detailed appeal process with notice
and hearing.
Response: In order for the Hague
Permanent Bureau to have an accurate
list of accredited agencies and approved
persons, consistent with our obligations
under Article 13 of the Convention, the
Hague Permanent Bureau must be
notified of changes in status that result
from adverse actions, even when the
adverse action has been taken without
prior notice. Therefore we are not
altering § 96.82(b) in response to this
comment. We note that §§ 96.84 and
96.86 correspondingly require the
Department to notify the Hague
Permanent Bureau, as appropriate,
when an adverse action has been
terminated or withdrawn. For a
discussion of the issue of notice in the
context of adverse action taken by an
accrediting entity, please see the
response to the comment on § 96.76.
Section 96.83—Suspension or
Cancellation of Accreditation or
Approval by the Secretary
Comment: Commenters suggest that
the third provision in § 96.83(b), stating
that the Department may suspend or
cancel accreditation or approval if such
action ‘‘will protect the interests of
children’’ should be listed first, ahead of
furthering U.S. foreign policy or
national security interests and
protecting the ability of U.S. citizens to
adopt children under the Convention.
Response: The listing of grounds on
which the Department may act is not
intended to convey their relative
importance, or any sequence in which
the grounds will be considered. The
Department, nevertheless, made the
suggested change. A key objective of
both the Convention and the IAA is to
ensure that standards are in place that
protect the best interests of children.
Section 96.84—Reinstatement of
Accreditation or Approval After
Suspension or Cancellation by the
Secretary
Comment: One commenter opposes
the provision allowing an agency or
person to apply for reinstatement of
accreditation or approval.
Response: Section 204(b)(2) of the
IAA explicitly allows applications for
reinstatement of accreditation or
approval by agencies or persons in
situations in which the Department is
satisfied that the deficiencies that
necessitated cancellation have been
corrected. Section 96.84 of the rule
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tracks these provisions of IAA section
204(b)(2), as well as its provisions on
terminating a suspension. The comment
nevertheless prompted the Department
to add language to § 96.84(a) to specify
the narrow grounds on which the
agency or person can petition the
Department for relief—namely, that
deficiencies necessitating the
suspension or cancellation have been
corrected. Moreover, we note that
§ 96.84(a) requires that an agency or
person authorized to reapply for
accreditation or approval generally must
reapply to the accrediting entity that
handled its prior application, to ensure
that the agency or person will be subject
to rigorous evaluation.
The Department has also added
§ 96.84(b) to make clear that nothing in
this section prevents the Department
from withdrawing a cancellation or
suspension upon a finding that the
action was based on a mistake of fact or
otherwise in error. Please see also the
discussion in response to comments on
§ 96.78.
Section 96.85—Temporary and
Permanent Debarment by the Secretary
Comment: The only comments
specific to § 96.85 noted agreement with
the debarment provisions and the
language that defines when the
Department is to take action for
debarment.
Response: No response is required to
these comments; as noted in the
introduction to the discussion of
subpart L, § 96.85 now incorporates the
provisions of section 204(e) of the IAA
on debarment for certain egregious
failures to comply with home study
requirements.
Section 96.86—Length of Debarment
Period and Reapplication After
Temporary Debarment
Comment: The comments on § 96.78
expressing concern that the proposed
rule would force an agency or person to
admit guilt before challenging an
adverse action were also made with
respect to this section.
Response: The Department has added
§ 96.86(c) to clarify that this section
does not prevent the Department from
withdrawing a debarment if it was based
on factual or other error. Please see also
the discussion responding to comments
on § 96.78.
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Section 96.87—Responsibilities of the
Accredited Agency, Approved Person,
and Accrediting Entity Following
Suspension, Cancellation, or Debarment
by the Secretary
Comment: Some commenters
expressed concern about the case
transfer provisions in the rule.
Response: As discussed above, the
Department has modified § 96.87 to
reflect the fact that, if accreditation or
approval is cancelled, the plans
required by §§ 96.33(e) and 96.42(d) will
govern any transfer of Convention cases
and adoption records. As with § 96.77,
the provision has been modified to
require the accrediting entity to assist
the Department in helping the agency or
person to transfer its Convention cases
and adoption records if the agency or
person is unable to transfer Convention
cases and adoption records as planned.
Please see the response to comment 2 on
§ 96.77 for further explanation.
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Section 96.88—Review of Suspension,
Cancellation, or Debarment by the
Secretary
Comment: Commenters express
concern about the absence of
administrative review and the
possibility of ‘‘a few entities or
individuals being able to essentially
shut down an agency with no recourse.’’
Commenters request that a ‘‘full review
board’’ for the Department’s adverse
actions be put in place.
Response: The IAA does not provide
for administrative review of suspension,
cancellation or debarment by the
Department, except to the extent that
section 204(b)(2) of the IAA provides
that the Department may terminate a
suspension or authorize re-application
for accreditation or approval if it is
satisfied that the deficiencies
underlying a suspension or cancellation
of accreditation or approval have been
corrected. Reinstatement in such
circumstances is provided for under
§ 96.84 of the rule, and the Department
has modified § 96.88(a) to clarify the
point that this is the only non-judicial
review procedure available. Sections
96.84(b) and 96.86(c) have been added
to clarify that the Department may
withdraw a cancellation, suspension, or
debarment if the Department concludes
that the action was based on a mistake
of fact or was otherwise in error. These
provisions are consistent with the
overall structure of the IAA.
Subpart M—Dissemination and
Reporting of Information by
Accrediting Entities
Subpart M is organized in the same
way as in the proposed rule, and
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includes § 96.90 (Scope); § 96.91
(Dissemination of information to the
public about accreditation and approval
status); § 96.92 (Dissemination of
information to the public about
complaints against accredited agencies
and approved persons); and § 96.93
(Reports to the Secretary about
accredited agencies and approved
persons and their activities); and § 96.94
(Reserved).
Sections 96.92–96.93 have been
revised in response to public comment,
as described below. In addition, while
§ 96.91 of the proposed rule would have
required an accrediting entity to provide
a summary of the accreditation or
approval study of an agency or person
upon request, after further consideration
of the burden and cost impact on
accrediting entities, we have eliminated
this provision. We believe that the other
information accrediting entities are
required to give the public is sufficient
to allow prospective adoptive parent(s)
to make informed decisions, and
eliminating this requirement will assist
in minimizing accreditation fees.
Section 96.91—Dissemination of
Information to the Public About
Accreditation and Approval Status
1. Comment: Several commenters
suggest that information about
accreditation and approval status
should be posted on the Department’s
website. One commenter also suggests
that information be made available by email upon request.
Response: Information about
accreditation and approval status will
be available through the accrediting
entities. The Department will have
information about all accrediting
entities posted on its website. Also, the
Department will send the names of
accredited agencies and approved
persons to the Hague Permanent Bureau
for dissemination on its website. These
arrangements are consistent with the
respective roles of the accrediting
entities and the Department under the
IAA.
2. Comment: Commenters request that
the Department clarify the scope and
methods to be used to disclose
information to the public regarding
accredited agencies and approved
persons under § 96.91. One commenter
further suggests that an accrediting
entity be afforded the discretion to make
the information that it is required to
make available on a quarterly basis
under § 96.91(a), available on a more
regular basis.
Response: The Department does not
believe that it is necessary to set out in
the regulation the methods which
accrediting entities may use to meet the
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disclosure requirements of § 96.91. The
Department expects to address this issue
in the agreements with the accrediting
entities.
Once the Convention has entered into
force for the United States, accrediting
entities will be required to make
available to the public information
about accredited agencies and approved
persons on a quarterly basis, pursuant to
§ 96.91(a). Section 96.91(a) does not
prohibit accrediting entities from
making such information available on a
more frequent basis. The information
that accrediting entities will be required
to disclose to the public quarterly
includes the names and contact
information for each agency and person
it has accredited or approved and the
names of agencies and persons to which
it has denied accreditation or approval
that have not subsequently been
accredited or approved. Accrediting
entities will also have to provide the
names of those who have been subject
to suspension, cancellation, or refusal to
renew accreditation or approval; those
who have had their temporary
accreditation withdrawn; or who have
been debarred, as well as any
information specifically authorized in
writing by the accredited agency or
approved person to be disclosed to the
public.
In addition, upon request, accrediting
entities will have to make available to
the public confirmation of whether a
specific agency or person has been
subject to suspension, cancellation,
refusal to renew, or withdrawal of
temporary accreditation or approval or
has been debarred, and a brief statement
of the reasons for the action. Upon
request, accrediting entities will also
have to confirm whether an agency or
person has a pending application for
accreditation or approval and the status
of the application. Finally, once the
Convention has entered into force for
the United States, accrediting entities
will be required to disclose information,
upon request, on substantiated
complaints under § 96.92.
3. Comment: One commenter suggests
that accredited agencies and approved
persons should provide information
required under subpart M to parent(s)
immediately upon initiating a
relationship. Another commenter thinks
that agencies or persons should be
required to disclose any adverse actions
or complaints directed against them to
parent(s) before a referral of a child is
made, so that prospective adoptive
parent(s) can make an informed
decision regarding that agency or
person. Another commenter supports
the provision as written.
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Response: The Department is not
revising § 96.91 to apply to agencies and
persons as well as to accrediting
entities. The purpose of this provision is
to allow clients, if they wish, to get
critical information from one source—
the accrediting entities—instead of by
seeking information from each
individual agency or person. We believe
that requiring accrediting entities to
provide information to the public about
accredited agencies and approved
persons will assist the public in making
informed decisions when choosing an
adoption service provider. Clients will,
of course, also remain free to seek
information directly from agencies and
persons.
We note also that § 96.39 of subpart F
sets forth standards on information
disclosure by agencies and persons to
the general public and to prospective
clients, and § 96.41 sets forth standards
requiring agencies and persons to
provide information on complaint
procedures to clients.
4. Comment: A commenter
recommends adding a fourth provision
under § 96.91(b) that requires that each
accrediting entity make available to
individual members of the public upon
specific request any information
concerning a specific agency or person
except: (A) information identifying
prospective or actual adoptive parents,
birth parents or adoptees; (B)
complaints which have been
determined to be false or
unsubstantiated; and (C) complaints
being investigated by the Complaint
Registry or accrediting entity that were
filed less than six months earlier.
Response: Requiring accrediting
entities to provide ‘‘any’’ information
concerning a specific agency or person
would be too burdensome on
accrediting entities. While subpart M is
intended to help clients make informed
decisions about accredited agencies and
approved persons, it only indirectly
furthers the main purpose of the IAA
and these implementing regulations,
which is to ensure that agencies and
persons comply with the Convention
and the IAA. Thus, we have not
modified subpart M to impose such a
public reporting requirement on
accrediting entities.
Section 96.92—Dissemination of
Information to the Public About
Complaints Against Accredited
Agencies and Approved Persons
Comment: Several commenters
believe that requiring the accrediting
entity to disclose information on both
substantiated and unsubstantiated
complaints against an agency or person
could promote rumors, speculation, or
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otherwise undue prejudice toward that
agency or person. Commenters
recommend that only information about
substantiated complaints should be
made available to the public.
Response: The Department has
revised § 96.92 to require reporting only
of substantiated complaints. The
Department believes that requiring
accrediting entities to report to the
public only substantiated complaints
against an agency or person is sufficient
protection for potential clients. It will
also reduce the reporting burden on
accrediting entities and may, therefore,
reduce the cost of accreditation or
approval.
Section 96.93—Reports to the Secretary
About Accredited Agencies and
Approved Persons and Their Activities
Comment: One commenter
recommends that reports to the
Department about accredited agencies
and approved persons should be made
public because the information
contained would be useful to
prospective adoptive parent(s) who are
evaluating those agencies and persons.
Others are concerned about the cost and
burden of requiring accrediting entities
to make quarterly reports to the
Department.
Response: Some of the information
contained in an accrediting entity’s
report to the Department will be
available to the public, upon request to
the accrediting entity, pursuant to
§§ 96.91 and 96.92. We do not think it
necessary or appropriate to include
further provisions addressing when and
how any other portions of the
accrediting entities’ reports to the
Department would be available to the
public, because such disclosures would
be covered by Federal laws on access to
records and information.
In response to general concerns about
the potential impact of the reporting
requirements on accreditation fees, we
have modified § 96.93 so that the reports
to the Department under § 96.93(a) are
required on a semi-annual rather than a
quarterly basis.
Subpart N—Procedures and Standards
Relating to Temporary Accreditation
Subpart N is organized in the same
way as in the proposed rule, and
includes § 96.95 (Scope); § 96.96
(Eligibility requirements for temporary
accreditation); § 96.97 (Application
procedures for temporary accreditation);
§ 96.98 (Length of temporary
accreditation period); § 96.99
(Converting an application for
temporary accreditation to an
application for full accreditation);
§ 96.100 (Procedures for evaluating
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applicants for temporary accreditation);
§ 96.101 (Notification of temporary
accreditation decisions); § 96.102
(Review of temporary accreditation
decisions); § 96.103 (Oversight by
accrediting entities); § 96.104
(Performance standards for temporary
accreditation); § 96.105 (Adverse action
against a temporarily accredited agency
by an accrediting entity); § 96.106
(Review of the withdrawal of temporary
accreditation by an accrediting entity);
§ 96.107 (Adverse action against a
temporarily accredited agency by the
Secretary); § 96.108 (Review of the
withdrawal of temporary accreditation
by the Secretary); § 96.109 (Effect of the
withdrawal of temporary accreditation
by the Secretary); § 96.110
(Dissemination and reporting of
information about temporarily
accredited agencies); and § 96.111 (Fees
charged for temporary accreditation).
The Department has made a number
of changes to the provisions of subpart
N to parallel changes made in the
subparts of the rule that apply to
accreditation and approval. As
described below, we have also removed
from § 96.103 language that was
duplicative of language in § 96.111, and
have further clarified how fees may be
charged for site visits.
Section 96.95—Scope
Comment: One commenter believes
that the temporary accreditation process
goes against the intention of Congress
and does not address the needs of small
agencies for which the provision was
intended. The commenter states that the
IAA used the term ‘‘registration’’ to
describe the ‘‘phase-in’’ process, which
would imply less time and expense than
temporary accreditation.
Response: We have not changed the
provisions on temporary accreditation
because we believe they are consistent
with both the IAA and the Convention.
The IAA does use the term
‘‘registration’’ in the heading of the
section on temporary accreditation, but
it is clear that, regardless of what it is
called, the short-term transitional
accreditation process is to be more than
a mere sign-up procedure. (Allowing
agencies to conduct Convention
adoptions based on a mere sign-up
procedure would be difficult, if not
impossible, to justify as consistent with
the Convention.) The IAA criteria for
applying for temporary accreditation are
less comprehensive than those required
for full accreditation, yet the statute still
requires that an agency demonstrate
basic competency to perform
Convention adoptions.
The Department deliberately uses the
term temporary accreditation, rather
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than ‘‘registration,’’ to highlight that
temporary accreditation, as envisioned
in the IAA, is a stepping-stone to full
accreditation; temporary accreditation is
meant to allow small agencies a short
period of time to gather the information
and resources necessary to achieve full
accreditation. Temporary accreditation
is not a permanent, ongoing status for
small agencies, but is available only as
the Convention first enters into force for
the United States, and is a status limited
to, at most, two years. Eventually, small
agencies must meet the full
accreditation standards in subpart F to
provide adoption services in
Convention cases, or choose to provide
adoption services in Convention cases
only as supervised or exempted
providers.
The eligibility requirements for
temporary accreditation are more
detailed than the broadly worded
criteria in the IAA, but they are all
based in the statute. For example,
section 203(c)(3)(E) of the IAA requires
that an agency that wishes to get
temporary accreditation show that it
‘‘has not been found to be involved in
any improper conduct relating to
intercountry adoptions.’’ The
Department’s regulations at § 96.96(a)(5)
describe what agency behavior would be
considered ‘‘improper conduct’’
including, (i) a suspension of its State
license; (ii) a recent finding of fault or
liability in an administrative or judicial
action; or (iii) a recent finding of
criminal fraud or financial misconduct.
These requirements, together with the
performance standards required to
maintain temporary accreditation set
out in § 96.104, are still significantly
less involved than the standards for full
accreditation. Given the difference
between the requirements for full and
temporary accreditation, it should take
small agencies less time and expense to
obtain temporary accreditation than it
would to get full accreditation. The
Department believes that the temporary
accreditation framework will help
maintain a diverse array of adoption
service providers that are available to
place children eligible for adoption and
to assist birth families and prospective
adoptive families. At the same time, the
temporary accreditation framework will
help to ensure that temporarily
accredited agencies can still comply
with the basic provisions of the
Convention and the IAA.
Section 96.96—Eligibility Requirements
for Temporary Accreditation
1. Comment: Commenters support the
temporary accreditation provision,
particularly to the extent it may benefit
small agencies.
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Response: No response is required to
these comments.
2. Comment: One commenter states
that the current threshold for the
number of cases in which adoption
services are performed by an agency
seeking temporary accreditation does
not offer sufficient relief for small
agencies. Many commenters request that
the threshold for temporary
accreditation be based solely upon the
number of Convention cases. Other
commenters want the threshold to be
raised to 200 cases for one year or 100
cases for two years of temporary
accreditation.
Response: The threshold number of
cases for temporary accreditation is
established by section 203(c) of the IAA,
which provides that an agency can get
temporary accreditation for a period of
one year if it has ‘‘provided adoption
services in fewer than 100 intercountry
adoptions in the preceding calendar
year,’’ and for two years if it has
‘‘provided adoption services in fewer
than 50 intercountry adoptions in the
preceding calendar year.’’
Consistent with the IAA, all
‘‘intercountry adoptions,’’ will count
toward the threshold number. Prior to
entry into force of the Convention for
the United States, no Convention
adoptions would have been performed
in the United States, regardless of the
size of the agency. There is also no basis
for reading the term ‘‘intercountry
adoptions’’ in this provision of the IAA
to mean ‘‘intercountry adoptions that
would have been Convention adoptions
had the Convention been in force in the
United States at the time they were
performed.’’
3. Comment: One commenter strongly
suggests that there should be no
extensions of temporary accreditation,
under any circumstances.
Response: The rule does not allow
any such extensions. Under the IAA,
temporary accreditation is a one-time
status that is available only for a period
of time immediately after the
Convention enters into force.
4. Comment: One commenter requests
clarification of what constitutes a small
agency under § 96.96(a)(1). It is an
agency that arranges approximately 20
adoptions per year, but that also
conducts over 100 home studies. It
questions whether it would qualify as a
small agency, given that home studies
are considered an adoption service.
Response: After careful review, we
have concluded that an agency that
arranges 20 adoptions and conducts
over 100 home studies a year would not
qualify for temporary accreditation.
Section 203(c) of the IAA provides
expressly that agencies that have
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‘‘provided adoption services in fewer
than 100 intercountry adoptions’’ in the
calendar year preceding entry into force
of the Convention can be temporarily
accredited for a one year period (or for
a two year period, if performing
adoption services in fewer than 50
intercountry adoptions). As the
commenter correctly notes, ‘‘adoption
service’’ is defined in section 3 of the
IAA, and is used throughout the IAA, to
include home studies. Accordingly, the
commenting agency is providing one of
the six enumerated ‘‘adoption services’’
in over 100 cases. Assuming these
services were provided by the agency in
the calendar year preceding entry into
force of the Convention, the agency
would not qualify for temporary
accreditation.
The fact that such an agency cannot
qualify for temporary accreditation does
not mean that it must pursue full
accreditation to continue its work,
however. After the Convention enters
into force, it could act as an ‘‘exempted
provider’’ in those cases in which the
agency performs only home studies, and
it could act as a supervised provider in
those few Convention adoptions in
which it performs additional adoption
services.
The Department considered whether,
notwithstanding its plain language,
section 203(c) of the IAA could be
construed to exclude home studies from
adoption services on the possible
ground that, after the Convention comes
into force, providers that perform only
a home or child background study, and
no other adoption service in a case, will
be excepted by IAA section 201(b) from
the section 201(a) requirement that all
adoption services be provided by an
accredited, approved, or supervised
provider. We are satisfied that the
answer to this question is no. As just
explained, the plain language of section
203(c) directs us to consider all cases in
which adoption services are provided
when determining eligibility for
temporary accreditation, and home
studies are an adoption service. While
section 201(b) exempts home or child
background study providers from
meeting the accreditation, approval, or
supervision requirement when the home
or child background study is the only
service they provide in a case, the
exemption does not change the fact that
a home or child background study is an
adoption service. Instead the exemption
recognizes special circumstances in
which a provider will not be required to
be accredited, approved or supervised.
Accreditation, approval, or supervision
of home or child background study
providers is still required if the home or
child background study is performed in
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conjunction with other adoption
services on a case. Moreover, the
purpose of IAA section 203(c) is to
determine who is qualified for
temporary accreditation based on the
historic volume of cases in which an
applicant has provided adoption
services prior to entry into force of the
Convention. This retrospective rule has
an entirely different function than the
forward-looking rule for determining,
under IAA section 201, which providers
need to be accredited, approved, or
supervised after entry into force of the
Convention. The fact that providers of
home studies in some circumstances do
not need to be accredited, approved, or
supervised after entry into force is not
inconsistent with the fact that home
studies are counted as ‘‘adoption
services’’ for the purposes of
determining whether an agency that
wishes to become accredited can first be
temporarily accredited.
Accordingly, assuming the
commenter performs its current volume
of adoption services in the year
preceding entry into force of the
Convention, the options available to the
commenter under the statute and
regulations will be either to obtain full
accreditation, or to operate as an
exempted or supervised provider.
5. Comment: A commenter suggests
that limiting eligibility to agencies that
have provided adoption services for
three years prior to the transitional
application deadline (TAD) will exclude
small agencies that have recently
received their State licenses. Others
think requiring a license for five years
prior to the TAD is more appropriate.
One commenter suggests that temporary
accreditation should be available to any
group that wishes to form a new
adoption agency, otherwise the creation
of new agencies will be discouraged,
and the number of agencies available to
prospective adoptive parent(s) will be
severely limited.
Response: The requirement that an
agency must have provided adoption
services for at least three years prior to
the TAD before it is eligible for
temporary accreditation was taken
directly from section 203(c)(3)(B) of the
IAA. The Department believes that it is
unnecessary—and would be
inconsistent with the purpose of the
temporary accreditation provisions of
the IAA—to require by regulation that
small agencies have provided services
for a specific time period longer than 3
years.
6. Comment: Some commenters
suggest that agencies should be subject
to more stringent requirements for
temporary accreditation than those in
the proposed rule.
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Response: The Department is not
modifying the standards for temporary
accreditation based on this comment.
We believe that they are consistent with
the IAA’s provisions on temporary
accreditation and strike the proper
balance between ensuring that agencies
can provide adoption services in the
manner required under the IAA and the
Convention and minimizing the impact
on small agencies.
Section 96.98—Length of Temporary
Accreditation Period
Comment: One commenter suggests
that the period of temporary
accreditation be one year, not two years.
Response: The Department does not
have the authority to vary the lengths of
the temporary accreditation periods
from the periods set in the IAA. Section
203(c) of the IAA provides that an
agency can get temporary accreditation
for a period of one year if it has
‘‘provided adoption services in fewer
than 100 intercountry adoptions in the
preceding calendar year,’’ and for two
years if it has ‘‘provided adoption
services in fewer than 50 intercountry
adoptions in the preceding calendar
year.’’
Section 96.100—Procedures for
Evaluating Applicants for Temporary
Accreditation
Comment: A commenter supports
allowing accrediting entities to use site
visits to determine an agency’s
eligibility for temporary accreditation,
but the commenter recommends that
accrediting agencies rely primarily on
documentation when evaluating
applications for temporary accreditation
in order to minimize the burden and
cost for small agencies.
Response: The Department agrees
with the thrust of this comment but
does not believe the regulation should
be modified to specifically require
primary reliance on documentation. The
rule, as written, strikes an appropriate
balance between minimizing the burden
and cost for small agencies to get
temporarily accredited and ensuring
that temporarily accredited agencies can
provide satisfactory adoption services to
families. If the accrediting entity is
satisfied, after reviewing the
documentation submitted by an agency,
that an agency is qualified for temporary
accreditation, then § 96.100(b) permits
the accrediting entity to forego a site
visit.
Section 96.102—Review of Temporary
Accreditation Decisions
Comment: Several commenters raise
concerns over the limits of judicial and/
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or administrative review of a denial of
full or temporary accreditation.
Response: These rules treat denial of
temporary accreditation the same as the
denial of an initial application for full
accreditation or approval. For a
discussion of why this rule does not
permit review of initial denials of full or
temporary accreditation, please see the
response to comments on § 96.59.
Section 96.103—Oversight by
Accrediting Entities
1. Comment: Several commenters
think that the provision in § 96.103(b) in
the proposed rule allowing the
accrediting entity to assess additional
fees for actual costs incurred is arbitrary
because the accrediting entity, at its
discretion, can visit the agency at the
agency’s expense. One commenter
suggested that the Department set
parameters for extraordinary cases to
protect agencies from unnecessary fees.
Response: The Department does not
believe it is appropriate to assume that
designated accrediting entities will
arbitrarily conduct site visits in order to
generate fees. Accreditation fees may
not exceed actual costs, so conducting
site visits will not be a financial
windfall for accrediting entities.
The Department has, however,
eliminated from § 96.103 language
duplicative of § 96.111’s authorization
of charges and fees related to site visits.
The ability of an accrediting entity to
charge fees for a site visit is unaffected
by this change. The Department has also
added language to § 96.111(a) to clarify
that an accrediting entity may require
the payment of estimated additional fees
for a site visit in advance, subject to a
refund of any overcharge.
2. Comment: One commenter suggests
that the Department itself closely
monitor small agencies.
Response: The accrediting entities
will have primary oversight
responsibility for agencies that they
have granted temporary accreditation.
The Department, nevertheless, retains
oversight responsibility for agencies of
all sizes. The Department has
independent authority under § 96.107 to
withdraw an agency’s temporary
accreditation if the agency is
substantially out of compliance with the
standards in § 96.104 and the
accrediting entity has failed or refused
to take appropriate enforcement action,
or if the Department finds such action
will protect the interests of children,
further U.S. foreign policy or national
security interests, or protect the ability
of U.S. citizens to adopt children under
the Convention.
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Section 96.105—Adverse Action Against
a Temporarily Accredited Agency by an
Accrediting Entity
Comment: Comments pertaining to
§§ 96.76 and 96.77 also relate to this
temporary accreditation counterpart.
Response: Changes made to § 96.105
and § 96.109(c) were made to conform to
the approach taken in § 96.76. Please see
the discussion under §§ 96.76 and 96.77
for relevant comments and responses.
Section 96.106—Review of the
Withdrawal of Temporary Accreditation
by the Accrediting Entity
Comment: Comments pertaining to
§ 96.79(a) also relate to this section as its
temporary accreditation counterpart.
Response: The Department made
minor changes to § 96.106(a) to conform
with the approach taken in § 96.79(a).
Section 96.107—Adverse Action Against
a Temporarily Accredited Agency by the
Secretary
Comment: Comments pertaining to
§ 96.83 also relate to this section as its
temporary accreditation counterpart.
Response: The Department made
conforming changes to § 96.107(b)
consistent with changes that it made to
§ 96.83(b). Please see the discussion
under § 96.83 for the relevant comment
and response.
Section 96.109—Effect of the
Withdrawal of Temporary Accreditation
by the Accrediting Entity or the
Secretary
Comment: Comments pertaining to
§§ 96.77(b) and (c) also relate to this
section as its temporary accreditation
counterpart.
Response: The Department made
conforming changes to § 96.109(a) and
(b) consistent with changes that it made
to § 96.77(b) and (c). Please see the
discussion under § 96.77(b) for relevant
comments and responses. In addition,
the Department clarified the related
performance standard, in § 96.105(k), to
provide that the closure plan must
include provisions for organized closure
and reimbursements to clients,
mirroring a change made to § 96.33(e).
Please see also the response to comment
9 on § 96.33.
V. Regulatory Review
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A. Regulatory Flexibility Act/Executive
Order 13272: Small Business
The Department has reviewed the
final rule’s impact on small agencies
and persons in accordance with the
final regulatory analysis requirements in
the Regulatory Flexibility Act (RFA), 5
U.S.C. 601–612. The RFA requires an
agency to perform a final regulatory
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flexibility analysis at the time that a rule
is finalized to determine the regulatory
impact of the rulemaking on small
entities. However, if the agency does not
believe that the rule will have a
significant economic impact on a
substantial number of small entities the
agency may publish a certification in
lieu of a regulatory analysis, provided
that the certification is accompanied by
a factual basis. As stated in the
certification for the proposed rule there
are between 420 and 600 adoption
service providers, the vast majority of
which are small, that may have to
comply with this rulemaking.
Accordingly, the rule will impact a
substantial number of small entities.
However, for the reasons provided
below, the Department does not believe
that the economic impact will be
significant.
At the request of the Small Business
Administration (SBA), we included in
the notice of proposed rulemaking the
following questions on small entity
impact for public comment: (1) Will
most small agencies be eligible for
temporary accreditation under the
criteria provided in subpart N? (2) How
many agencies are likely to seek
temporary accreditation rather than full
accreditation? (3) What are the
accrediting entities likely to charge the
agencies for the temporary accreditation
process? (4) What are the estimated
costs agencies will have to expend to
comply with the standards in subpart
N? (5) Will small agencies be negatively
impacted if they are unable to qualify
for temporary accreditation? We
received no comments responding
specifically to the questions posed by
the SBA, but we summarize and address
below the comments which we did
receive related to the impact on small
entities of this rule:
Comment: Six commenters expressed
concern about accreditation fees and
believe that accreditation fees could
range from $45,000 to $100,000 per
applicant.
Response: Consistent with the IAA,
accrediting entities will be authorized to
charge agencies and persons fees to
cover the cost of conducting the
accreditation process, which in the case
of full accreditation or approval will
include: (1) Reviewing an applicant’s
written application; (2) verifying the
information the applicant provided by
examining underlying documentation;
(3) considering written complaints; (4)
conducting off-site or in-person
interviews; (5) consulting with relevant
State licensing authorities; (6)
conducting a site visit; and (7) taking
adverse action and defending any legal
challenges to enforcement measures.
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Providing for these core duties is
unavoidable.
We have nevertheless sought to
minimize the impact of accreditation/
approval fees in a number of ways that
will benefit small agencies and persons.
First, there are safeguards on accrediting
entity fees in the IAA that are mirrored
in the final rule. In particular, the IAA
prohibits such fees from exceeding the
costs of accreditation/approval. In
addition, the Department must approve
the accreditation/approval fees assessed
by accrediting entities. In setting fees,
the Department and the accrediting
entities must consider the relative size,
the geographic location, and the number
of Convention adoption cases managed
by the agencies or persons expected to
apply, thus there will be consideration
of the impact of proposed fees on small
agencies and persons. A fee schedule
submitted to the Department for
approval must contain: (1) A list of
separate non-refundable fees for
Convention accreditation and
Convention approval; (2) the cost of all
activities associated with the
accreditation/approval cycle; and (3) the
cost of obtaining temporary
accreditation services (if provided by
the accrediting entity). Also, accrediting
entities will be required to provide clear
information on fees to the public,
including making their fee schedules
available to the public and listing the
fees to be charged to the applicant in a
contract between the parties. The
Department believes that the safeguards
in the final rule will minimize the costs
of accreditation fees for small entities.
The Department, however, cannot
predict or guarantee any particular
range of fees prior to designating the
accrediting entities and approving their
fee schedules.
Second, small agencies may pursue
the option of temporary accreditation.
Small agencies that fulfill certain
criteria may be temporarily accredited
for one or two years, depending upon
size. The applicable standards for
temporary accreditation are less
comprehensive than the standards for
full accreditation. Also, obtaining
temporary accreditation is an
abbreviated process—a site visit is
optional, not required. The Department
expects the fees associated with the cost
of temporary accreditation to be less
than the fees for full accreditation.
Third, an agency or person can assist
with adoptions under the Convention
without becoming accredited or
approved, and can therefore avoid
paying accreditation/approval fees by
acting under the supervision of an
accredited agency or approved person.
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Finally, the IAA and the regulations
exempt certain service providers from
the requirements of accreditation/
approval. For example, a social work
professional or organization that
performs a home study or child
background study in the United States,
but is not currently providing and has
not previously provided any other
adoption service in connection with a
particular Convention adoption, is an
‘‘exempted provider.’’ Exempted
providers do not have to be accredited,
temporarily accredited, approved, or
supervised by a primary provider. Thus
small home study providers and
individual social workers that provide
only home studies or child background
studies will not have to pay to become
accredited or approved.
Comment: One commenter is
concerned that private accrediting
entities will charge excessive fees for
travel and accommodations during the
accreditation process.
Response: We address the costs of site
visit evaluations in this final rule.
Section 96.8(b)(2) provides that separate
fees based on actual costs incurred may
be charged for the travel and
maintenance of evaluators, and
§ 96.111(a) also requires that additional
fees be paid for actual costs involved
with site visits to temporarily accredited
agencies. These costs are easily verified
through receipts for travel expenses.
Additionally, State licensing authorities
and nonprofit entities chosen to be
accrediting entities are likely to have
travel policies that provide internal
limits on payments for expenses such as
travel, meals, and accommodations. In
addition, the Department can address
this issue in the agreements with the
accrediting entities. The rule provides
sufficient safeguards to ensure that the
travel charges are not burdensome to
small entities and to ensure the
reasonableness of charges for the travel
and maintenance of site evaluators.
Comment: Nine commenters believe
that it will create great economic
hardship for small agencies and persons
to comply with the standards found in
subpart F. A few commenters write that
complying with the standards of subpart
F will be so costly that many small
agencies and persons could be forced to
close. Other commenters are concerned
that increased costs for agencies and
persons will be passed on to prospective
adoptive parent(s).
Response: The Department is aware
that the cost of providing adoption
services in Convention cases will be
affected by the cost of complying with
the standards in subpart F, and
discussed that impact at length in the
explanatory statement to the proposed
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rule issued on September 15, 2003. The
proposed rule preamble at Section VI, A
contains an analysis of the impact on
small entities. After considering the
public comments, the Department
continues to believe that the basis and
conclusions of that analysis are sound.
That analysis therefore is hereby
incorporated by reference and available
at 68 FR 54064, 54089–54090
(September 15, 2003).
We have taken a number of steps,
however, in the final rule to be
responsive to the comments on the costs
of compliance, while at the same time
keeping in mind the specific IAA
requirements for certain standards and
the overall statutory goals of protecting
the best interests of a child and of
protecting birth parents, adoptive
parents, and children from abuses. For
example, we revisited and changed, to
lower the impact on small entities, the
standards relating to the following
issues:
• Risk assessment; primary provider’s
liability; waivers of liability;
• Budget and audit;
• Training and education of social
service personnel.
Under the final rule’s standards on
risk assessment and liability, agencies
and persons are not required to retain an
independent provider to conduct a risk
assessment. Instead, they may use inhouse personnel, thereby reducing the
cost of an assessment. Moreover, we
revised §§ 96.45 and 96.46 so that
primary providers are no longer
required to assume tort, contract, and
other civil liability to the prospective
adoptive parent(s) for the supervised
provider’s provision of contracted
adoption services or to maintain a bond,
escrow account, or liability insurance in
an amount sufficient to cover the risks
of liability arising from its work with
supervised providers. In addition,
§ 96.39, which prohibited agencies and
persons from using blanket waivers of
liability, has been changed so that
agencies and persons may ask
prospective adoptive parent(s) to sign a
waiver after full disclosure of
information as long as the waiver
complies with applicable State law and
is limited, specific, and based on risks
that have been discussed and explained
in the adoption services contract. By
changing these standards, we believe
that we have decreased the risk
exposure of primary providers so that
they will more easily obtain the
required insurance at a reasonable cost.
In total, the revision of these standards
makes compliance easier by decreasing
the cost and burden on small agencies
and persons.
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With regard to budget and audit
standards, we modified the language of
§ 96.33 to make meeting the budget
standards more practicable while still
maintaining a focus on an agency’s or
person’s financial soundness. The
proposed rule required agencies to keep
three months of cash reserves on hand.
The final rule instead requires the assets
on-hand to be sufficient to meet two
months of expenses and allows agencies
to satisfy the standard by including noncash assets. In addition, the agency or
person’s finances are subject to an
independent audit every four years
instead of annually as initially
proposed. Requiring less cash on hand
and reducing the frequency of
independent audits will enable small
agencies and persons to demonstrate
financial soundness without incurring
significant new costs.
We have also considered the concerns
of commenters who believed that the
education and experience requirements
for social service personnel would be
too costly and have made cost-saving
changes. The final rule differs from the
proposed rule in that non-supervisory
employees who are conducting home
studies or child background studies are
not required to hold a master’s degree in
social work. The final rule requires that
these personnel be authorized or
licensed to complete a home study
under the laws of the State in which
they practice, meet DHS requirements
for home study preparers, and be
monitored by a qualified social work
supervisor. Likewise, we reduced from
20 hours each year to 30 hours every
two years the training requirement for
employees who provide adoption
services that involve clinical skills and
judgment.
While some commenters also were
concerned about the potential cost of
standards involving data collection, the
Department did not significantly modify
the standards related to data collection.
Section 104 of the IAA lists the
information and data that must be
collected and reported to Congress
annually. To ensure the availability of
this information, § 96.43 of the rule still
requires accredited agencies and
approved persons who are acting as
primary providers to track cases, to
collect data, and to report the
information as set forth in the rule.
The Department also has considered
input on the costs to agencies and
persons of complying with the
standards in subpart F. The cost
information from commenters ranged
widely—some commenters predicted
complying with subpart F could cost
from $75,000 to $100,000 per agency or
person. Others suggested that a range of
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$2,000 to $3,000 per case in increased
costs that agencies and persons would
have to charge for adoption services.
(Commenters were not always clear
about whether these projections
included accreditation/approval fees or
just the cost of complying with the
standards in subpart F.) We reviewed
the standards, and concluded that they
are either required by section 203(b) of
the IAA or will otherwise further the
goals of the IAA.
In summary, the Department asserts
that the economic impact on small
entities will not be significant. The final
rule allows agencies and persons to
choose to be accredited or approved or
to act as supervised providers; largely
exempts certain types of very small
providers, specifically home study and
child background study preparers;
includes a special temporary
accreditation procedure just for small
agencies; and uses a substantial
compliance structure, so that entities are
not required to comply fully with every
single standard in order to be accredited
or approved. The Department hereby
certifies that this rule will not have a
significant economic impact on a
substantial number of small entities.
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B. The Small Business Regulatory
Enforcement Fairness Act of 1996
This rule is not a major rule, as
defined by 5 U.S.C. 804, for purposes of
congressional review of agency
rulemaking under the Small Business
Regulatory Enforcement Fairness Act of
1996, Public Law 104–121. This rule
will not result in an annual effect on the
economy of $100 million or more; a
major increase in costs or prices; or,
significant adverse effects on
competition, employment, investment,
productivity, innovation, or on the
ability of United States-based
companies to compete with foreignbased companies in domestic and
import markets.
C. The Unfunded Mandates Reform Act
of 1995
Section 202 of the Unfunded
Mandates Reform Act of 1995 (UFMA),
Public Law 104–4; 109 Stat. 48; 2 U.S.C.
1532, generally requires agencies to
prepare a statement, including costbenefit and other analyses, before
proposing any rule that may result in an
annual expenditure of $100 million or
more by State, local, or tribal
governments, or by the private sector.
Section 4 of UFMA, 2 U.S.C. 1503,
excludes legislation necessary for
implementation of treaty obligations.
The IAA falls within this exclusion
because it is the implementing
legislation for the Convention. In any
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event, this rule will not result in the
expenditure by State, local, or tribal
governments, in the aggregate, or by the
private sector, of $100 million or more
in any year. Moreover, because this rule
will not significantly or uniquely affect
small governments, section 203 of
UFMA, 2 U.S.C. 1533, does not require
preparation of a small government
agency plan in connection with it.
D. Executive Order 13132: Federalism
A rule has federalism implications
under Executive Order 13132 if it has a
substantial direct effect on the States, on
the relationship between the national
government and the States, or on the
distribution of power and
responsibilities among the various
levels of government. The federalism
implications of the rule in light of the
requirements of the IAA are discussed
in Section IV paragraph (D) of the
proposed rule in the preamble. In light
of that analysis, the Department finds
that this regulation will not have
substantial direct effects on the States,
on the relationship between the national
government and the States, or on the
distribution of power and
responsibilities among the various
levels of government. Therefore, the
Department has determined that this
rule does not have sufficient federalism
implications to require consultations or
to warrant the preparation of a
federalism summary impact statement
under section 6 of Executive Order
13132.
Comment: Some commenters argued
that State licensing should be sufficient
for Convention accreditation and that
the Department should not require
agencies to become accredited at the
Federal level, while others argued that
the regulations deferred too much to
State licensing of agencies.
Response: Federal accreditation
standards for intercountry adoptions
under the Convention are required to
implement the Convention and the IAA;
State licensing or authorization to
provide adoption services is not
sufficient to meet the requirements of
the Convention or the IAA. While the
Department considered State licensing
practices in crafting the rule, as required
by section 203(a)(2) of the IAA, the rule
contains Federal standards related
specifically to the minimum standards
of section 203(b) of the IAA. These IAArelated standards, and standards related
to compliance with the Convention,
may or may not be part of a particular
State’s licensing requirements for
adoption agencies.
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E. Executive Order 12866: Regulatory
Review
This regulation has been reviewed by
the Office of Management and Budget.
F. Executive Order 12988: Civil Justice
Reform
The Department has reviewed these
regulations in light of sections 3(a) and
3(b)(2) of Executive Order 12988 to
eliminate ambiguity, minimize litigation
risks, establish clear legal standards,
and reduce burden. The Department has
made every reasonable effort to ensure
compliance with the requirements in
Executive Order 12988.
G. The Paperwork Reduction Act of
1995
This rule does not impose information
collection requirements subject to the
Paperwork Reduction Act of 1995
(PRA), 44 U.S.C., Chapter 35. Section
503(c) of the IAA specifically exempts
from the PRA information collection for
several purposes, including information
collections for purposes of IAA section
202(b)(4), which relates to data
collection, records maintenance, and
reporting by the accrediting entities. In
accord with this and the other IAA
exemptions from the PRA, at the time of
the proposed rule the Department
determined that all of the collections of
information contained in the rule were
exempt from PRA requirements, with
the exception of the third-party
disclosures contained in §§ 96.91 and
96.92 of subpart M. The Department has
modified § 96.91 and § 96.92 and, after
re-examining the language, purpose, and
history of IAA section 503(c)’s broad
PRA exemption addressing the
information collection and management
duties of accrediting entities, has
concluded that the disclosure
requirements in these sections, like the
rest of the information collections in
this rule, are exempted from the PRA.
The explanation of the IAA exemptions
to the PRA were explained in the
Department’s preamble to the proposed
rule published on September 15, 2003
(Section IV, paragraph F), which is
incorporated herein by reference, to the
extent that it is consistent with our
conclusion that all collections in the
final rule are exempt from the PRA.
Consistent with this conclusion, the
request for approval of an information
collection that was submitted to OMB
for review and clearance concurrent
with the notice of proposed rulemaking
has been withdrawn. The principal
practical effect of recognizing this
exemption is that the disclosure
requirements under § 96.91 and § 96.92
will not have to be reviewed under the
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PRA every three years in order to
remain effective.
Although the PRA does not apply to
these sections as they have been revised,
the Department has remained attentive
to the regulatory burden issues
associated with them, and has
considered the one comment received
on the burden estimates for the thirdparty disclosure requirements contained
in §§ 96.91 and 96.92. The commenter
suggests that no accurate estimate of
PRA burden hours can be made, and
also suggests increasing the estimate of
burden hours.
The Department did subsequent
research and revised its burden
estimates. We acknowledge that, at this
time, it is difficult to estimate burdens
accurately without knowing the exact
numbers of agencies and persons that
will apply for accreditation or approval.
Nevertheless, we used information from
potential accrediting entities to estimate
the anticipated burden of the third-party
disclosure duties required under
subpart M. At the time we did the
original estimates, we believed we
might have up to nine accrediting
entities. We currently have six
candidates eligible to become
accrediting entities. In response to this
comment, we contacted all six current
accrediting entity candidates and asked
them to estimate the additional burden
in hours and dollars to comply with the
third-party disclosure requirements set
forth in § 96.91 (Dissemination of
information to the public about
accreditation and approval status) and
§ 96.92 (Dissemination of information to
the public about complaints against
accredited agencies and approved
persons) of the proposed rule. Those
estimates ranged from less than 26
hours per year to as high as 459 hours
per year. The Department thought it
prudent to be conservative, so we used
the highest estimate we were given, 459
hours, which added an additional 94
hours per year to our previous estimate.
In addition, using the highest cost
estimate, we added an additional
$1,924.00 per year to our previous
estimate for yearly maintenance costs,
for an estimated annual maintenance
cost burden of $12,879.00. While these
average burden estimates each increased
slightly, the overall burden estimate
went down because the number of
eligible accrediting entity candidates
has decreased from 9 to 6. Therefore,
each estimate was multiplied by 6,
rather than 9, to get our total annual
burden estimates. Thus, our new burden
estimates for the proposed rule would
be: 2754 hours per year (459 hours
multiplied by 6); $63,978.00 for total
start-up/capital costs ($10,663.00
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8131
multiplied by 6); and $77,274.00 in
annual operation and maintenance costs
($12,879.00 multiplied by 6). The
burden of the final rule would not be
any greater and is likely to be
significantly less because the final rule
does not require the preparation of a
summary of the accreditation or
approval study.
being. As for the impact of costs on
adoptive families, we have revised the
rule in many sections to lower the costs
of compliance while at the same time
trying to ensure that the rule contains
standards that are required under the
IAA and/or further its objectives.
H. Congressional Review
This rule is not a major rule as
defined in 5 U.S.C. Chapter 8.
Adoption and foster care,
International agreements, Reporting and
recordkeeping requirements.
I. The Treasury and General
Government Appropriations Act of
1999—Assessment of Federal
Regulations and Policies on Families
In light of the subject matter of these
regulations and section 654 of the
Treasury and General Government
Appropriations Act of 1999, Public Law
105–277, 112 Stat. 2681 (1998), the
Department has assessed the impact of
these regulations on family well-being
in accordance with section 654(c) of that
Act. This rule implements the
Convention and the IAA requirements
related to the accreditation and approval
of adoption service providers who
provide adoption services to families
involved in an intercountry adoption.
This rule will promote child safety,
child and family well-being, and
stability for children in need of a
permanent family placement through
intercountry adoption. The rule will
help to ensure that agencies and persons
are taking appropriate steps to protect
children and to strengthen and support
families involved in the intercountry
adoption process.
Comment: The Department received
several comments on the effect of the
regulation on family well-being.
Commenters point out that the rule will
promote child safety and family wellbeing because the rule is consistent with
the overall goal of the Convention,
which is to place children eligible for
adoption in permanent family
placements. Others were concerned that
the Convention was not a good idea
because they believe adoptions from a
country typically decrease substantially
when a country becomes a Convention
country, even though there are still
children eligible for an intercountry
adoption. Other commenters were
concerned about potential increased
costs of adoptions and the negative
effect such cost increases might have on
the availability of adoption as an option
for families.
Response: We cannot act contrary to
the Convention and the IAA. We note
that the Convention’s principles and
international norms are consistent with
section 654’s focus on family well-
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List of Subjects in 22 CFR Part 96
Accordingly, the Department adds
new part 96 to title 22 of the CFR,
chapter I, subchapter J to read as
follows:
I
PART 96—ACCREDITATION OF
AGENCIES AND APPROVAL OF
PERSONS UNDER THE
INTERCOUNTRY ADOPTION ACT OF
2000 (IAA)
Subpart A—General Provisions
Sec.
96.1 Purpose.
96.2 Definitions.
96.3 [Reserved].
Subpart B—Selection, Designation, and
Duties of Accrediting Entities
96.4 Designation of accrediting entities by
the Secretary.
96.5 Requirement that the accrediting entity
be a nonprofit or public entity.
96.6 Performance criteria for designation as
an accrediting entity.
96.7 Authorities and responsibilities of an
accrediting entity.
96.8 Fees charged by accrediting entities.
96.9 Agreement between the Secretary and
the accrediting entity.
96.10 Suspension or cancellation of the
designation of an accrediting entity by
the Secretary.
96.11 [Reserved].
Subpart C—Accreditation and Approval
Requirements for the Provision of Adoption
Services
96.12 Authorized adoption service
providers.
96.13 Circumstances in which
accreditation, approval, or supervision is
not required.
96.14 Providing adoption services using
other providers.
96.15 Examples.
96.16 Public domestic authorities.
96.17 Effective date of accreditation and
approval requirements.
Subpart D—Application Procedures for
Accreditation and Approval
96.18 Scope.
96.19 Special provision for agencies and
persons seeking to be accredited or
approved as of the time the Convention
enters into force for the United States.
96.20 First-time application procedures for
accreditation and approval.
96.21 Choosing an accrediting entity.
96.22 [Reserved].
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Subpart E—Evaluation of Applicants for
Accreditation and Approval
96.23 Scope.
96.24 Procedures for evaluating applicants
for accreditation or approval.
96.25 Access to information and documents
requested by the accrediting entity.
96.26 Protection of information and
documents by the accrediting entity.
96.27 Substantive criteria for evaluating
applicants for accreditation or approval.
96.28 [Reserved].
Subpart F—Standards for Convention
Accreditation and Approval
96.29 Scope.
Licensing and Corporate Governance
96.30 State licensing.
96.31 Corporate Structure.
96.32 Internal structure and oversight.
Financial and Risk Management
96.33 Budget, audit, insurance, and risk
assessment requirements.
96.34 Compensation.
Ethical Practices and Responsibilities
96.35 Suitability of agencies and persons to
provide adoption services consistent
with the Convention.
96.36 Prohibition on child buying.
Professional Qualifications and Training for
Employees
96.37 Education and experience
requirements for social service
personnel.
96.38 Training requirements for social
service personnel.
Information Disclosure, Fee Practices, and
Quality Control Policies and Practices
96.39 Information disclosure and quality
control practices.
96.40 Fee policies and procedures.
Responding to Complaints and Records and
Reports Management
96.41 Procedures for responding to
complaints and improving service
delivery.
96.42 Retention, preservation, and
disclosure of adoption records.
96.43 Case tracking, data management, and
reporting.
Service Planning and Delivery
96.44 Acting as primary provider.
96.45 Using supervised providers in the
United States.
96.46 Using providers in Convention
countries.
Standards for Cases in Which a Child is
Immigrating to the United States (Incoming
Cases)
96.47 Preparation of home studies in
incoming cases.
96.48 Preparation and training of
prospective adoptive parent(s) in
incoming cases.
96.49 Provision of medical and social
information in incoming cases.
96.50 Placement and post-placement
monitoring until final adoption in
incoming cases.
96.51 Post-adoption services in incoming
cases.
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96.52 Performance of Convention
communication and coordination
functions in incoming cases.
Standards for Cases in Which a Child is
Emigrating From the United States (Outgoing
Cases)
96.53 Background studies on the child and
consents in outgoing cases.
96.54 Placement standards in outgoing
cases.
96.55 Performance of Convention
communication and coordination
functions in outgoing cases.
96.56 [Reserved].
Subpart G—Decisions on Applications for
Accreditation or Approval
96.57 Scope.
96.58 Notification of accreditation and
approval decisions.
96.59 Review of decisions to deny
accreditation or approval.
96.60 Length of accreditation or approval
period.
96.61 [Reserved].
Subpart H—Renewal of Accreditation or
Approval
96.62 Scope.
96.63 Renewal of accreditation or approval.
96.64 [Reserved].
Subpart I—Routine Oversight by
Accrediting Entities
96.65 Scope.
96.66 Oversight of accredited agencies and
approved persons by the accrediting
entity.
96.67 [Reserved].
Subpart J—Oversight Through Review of
Complaints
96.68 Scope.
96.69 Filing of complaints against
accredited agencies and approved
persons.
96.70 Operation of the Complaint Registry.
96.71 Review by the accrediting entity of
complaints against accredited agencies
and approved persons.
96.72 Referral of complaints to the
Secretary and other authorities.
96.73 [Reserved].
Subpart K—Adverse Action by the
Accrediting Entity
96.74 Scope.
96.75 Adverse action against accredited
agencies or approved persons not in
substantial compliance.
96.76 Procedures governing adverse action
by the accrediting entity.
96.77 Responsibilities of the accredited
agency, approved person, and
accrediting entity following adverse
action by the accrediting entity.
96.78 Accrediting entity procedures to
terminate adverse action.
96.79 Administrative or judicial review of
adverse action by the accrediting entity.
96.80 [Reserved].
Subpart L—Oversight of Accredited
Agencies and Approved Persons by the
Secretary
96.81 Scope.
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96.82 The Secretary’s response to actions by
the accrediting entity.
96.83 Suspension or cancellation of
accreditation or approval by the
Secretary.
96.84 Reinstatement of accreditation or
approval after suspension or cancellation
by the Secretary.
96.85 Temporary and permanent debarment
by the Secretary.
96.86 Length of debarment period and
reapplication after temporary debarment.
96.87 Responsibilities of the accredited
agency, approved person, and
accrediting entity following suspension,
cancellation, or debarment by the
Secretary.
96.88 Review of suspension, cancellation,
or debarment by the Secretary.
96.89 [Reserved].
Subpart M—Dissemination and Reporting of
Information by Accrediting Entities
96.90 Scope.
96.91 Dissemination of information to the
public about accreditation and approval
status.
96.92 Dissemination of information to the
public about complaints against
accredited agencies and approved
persons.
96.93 Reports to the Secretary about
accredited agencies and approved
persons and their activities.
96.94 [Reserved].
Subpart N—Procedures and Standards
Relating to Temporary Accreditation
96.95 Scope.
96.96 Eligibility requirements for temporary
accreditation.
96.97 Application procedures for temporary
accreditation.
96.98 Length of temporary accreditation
period.
96.99 Converting an application for
temporary accreditation to an
application for full accreditation.
96.100 Procedures for evaluating applicants
for temporary accreditation.
96.101 Notification of temporary
accreditation decisions.
96.102 Review of temporary accreditation
decisions.
96.103 Oversight by accrediting entities.
96.104 Performance standards for
temporary accreditation.
96.105 Adverse action against a temporarily
accredited agency by an accrediting
entity.
96.106 Review of the withdrawal of
temporary accreditation by an
accrediting entity.
96.107 Adverse action against a temporarily
accredited agency by the Secretary.
96.108 Review of the withdrawal of
temporary accreditation by the Secretary.
96.109 Effect of the withdrawal of
temporary accreditation by the
accrediting entity or the Secretary.
96.110 Dissemination and reporting of
information about temporarily accredited
agencies.
96.111 Fees charged for temporary
accreditation.
Authority: The Convention on Protection
of Children and Co-operation in Respect of
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Intercountry Adoption (done at the Hague,
May 29, 1993), S. Treaty Doc. 105–51 (1998),
1870 U.N.T.S. 167 (Reg. No. 31922 (1993));
The Intercountry Adoption Act of 2000, 42
U.S.C. 14901–14954.
Subpart A—General Provisions
§ 96.1
Purpose.
This part provides for the
accreditation and approval of agencies
and persons pursuant to the
Intercountry Adoption Act of 2000 (Pub.
L. 106–279, 42 U.S.C. 14901–14954).
Subpart B of this part establishes the
procedures for the selection and
designation of accrediting entities to
perform the accreditation and approval
functions. Subparts C through H
establish the general procedures and
standards for accreditation and approval
of agencies and persons (including
renewal of accreditation or approval).
Subparts I through M address the
oversight of accredited or approved
agencies and persons. Subpart N
establishes special rules relating to
small agencies that wish to seek
temporary accreditation.
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§ 96.2
Definitions.
As used in this part, the term:
Accredited agency means an agency
that has been accredited by an
accrediting entity, in accordance with
the standards in subpart F of this part,
to provide adoption services in the
United States in cases subject to the
Convention. It does not include a
temporarily accredited agency.
Accrediting entity means an entity
that has been designated by the
Secretary to accredit agencies (including
temporarily accredit) and/or to approve
persons for purposes of providing
adoption services in the United States in
cases subject to the Convention.
Adoption means the judicial or
administrative act that establishes a
permanent legal parent-child
relationship between a minor and an
adult who is not already the minor’s
legal parent and terminates the legal
parent-child relationship between the
adoptive child and any former parent(s).
Adoption record means any record,
information, or item related to a specific
Convention adoption of a child received
or maintained by an agency, person, or
public domestic authority, including,
but not limited to, photographs, videos,
correspondence, personal effects,
medical and social information, and any
other information about the child. An
adoption record does not include a
record generated by an agency, person,
or a public domestic authority to
comply with the requirement to file
information with the Case Registry on
adoptions not subject to the Convention
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pursuant to section 303(d) of the IAA
(42 U.S.C. 14932(d)).
Adoption service means any one of
the following six services:
(1) Identifying a child for adoption
and arranging an adoption;
(2) Securing the necessary consent to
termination of parental rights and to
adoption;
(3) Performing a background study on
a child or a home study on a prospective
adoptive parent(s), and reporting on
such a study;
(4) Making non-judicial
determinations of the best interests of a
child and the appropriateness of an
adoptive placement for the child;
(5) Monitoring a case after a child has
been placed with prospective adoptive
parent(s) until final adoption; or
(6) When necessary because of a
disruption before final adoption,
assuming custody and providing
(including facilitating the provision of)
child care or any other social service
pending an alternative placement.
Agency means a private, nonprofit
organization licensed to provide
adoption services in at least one State.
(For-profit entities and individuals that
provide adoption services are
considered ‘‘persons’’ as defined in this
section.)
Approved home study means a review
of the home environment of the child’s
prospective adoptive parent(s) that has
been:
(1) Completed by an accredited
agency or temporarily accredited
agency; or
(2) Approved by an accredited agency
or temporarily accredited agency.
Approved person means a person that
has been approved, in accordance with
the standards in subpart F of this part,
by an accrediting entity to provide
adoption services in the United States in
cases subject to the Convention.
Best interests of the child shall have
the meaning given to it by the law of the
State with jurisdiction to decide
whether a particular adoption or
adoption-related action is in a child’s
best interests.
Case Registry means the tracking
system jointly established by the
Secretary and DHS to comply with
section 102(e) of the IAA (42 U.S.C.
14912).
Central Authority means the entity
designated as such under Article 6(1) of
the Convention by any Convention
country or, in the case of the United
States, the United States Department of
State.
Central Authority function means any
duty required under the Convention to
be carried out, directly or indirectly, by
a Central Authority.
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Child welfare services means services,
other than those defined as ‘‘adoption
services’’ in this section, that are
designed to promote and protect the
well-being of a family or child. Such
services include, but are not limited to,
recruiting and identifying adoptive
parent(s) in cases of disruption (but not
assuming custody of the child),
arranging or providing temporary foster
care for a child in connection with a
Convention adoption or providing
educational, social, cultural, medical,
psychological assessment, mental
health, or other health-related services
for a child or family in a Convention
adoption case.
Competent authority means a court or
governmental authority of a foreign
country that has jurisdiction and
authority to make decisions in matters
of child welfare, including adoption.
Complaint Registry means the system
created by the Secretary pursuant to
§ 96.70 to receive, distribute, and
monitor complaints relevant to the
accreditation or approval status of
agencies and persons.
Convention means the Convention on
Protection of Children and Co-operation
in Respect of Intercountry Adoption
done at The Hague on May 29, 1993.
Convention adoption means the
adoption of a child resident in a
Convention country by a United States
citizen, or an adoption of a child
resident in the United States by an
individual or individuals residing in a
Convention country, when, in
connection with the adoption, the child
has moved or will move between the
United States and the Convention
country.
Convention country means a country
that is a party to the Convention and
with which the Convention is in force
for the United States.
Country of origin means the country
in which a child is a resident and from
which a child is emigrating in
connection with his or her adoption.
Debarment means the loss of
accreditation or approval by an agency
or person as a result of an order of the
Secretary under which the agency or
person is temporarily or permanently
barred from accreditation or approval.
DHS means the Department of
Homeland Security and encompasses
the former Immigration and
Naturalization Service (INS) or any
successor entity designated by the
Secretary of Homeland Security to
assume the functions vested in the
Attorney General by the IAA relating to
the INS’s responsibilities.
Disruption means the interruption of
a placement for adoption during the
post-placement period.
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Dissolution means the termination of
the adoptive parent(s)’ parental rights
after an adoption.
Exempted provider means a social
work professional or organization that
performs a home study on prospective
adoptive parent(s) or a child background
study (or both) in the United States in
connection with a Convention adoption
(including any reports or updates), but
that is not currently providing and has
not previously provided any other
adoption service in the case.
IAA means the Intercountry Adoption
Act of 2000, Public Law 106–279 (2000)
(42 U.S.C. 14901–14954), as amended
from time to time.
Legal custody means having legal
responsibility for a child under the
order of a court of law, a public
domestic authority, competent
authority, public foreign authority, or by
operation of law.
Legal services means services, other
than those defined in this section as
‘‘adoption services,’’ that relate to the
provision of legal advice and
information and to the drafting of legal
instruments. Such services include, but
are not limited to, drawing up contracts,
powers of attorney, and other legal
instruments; providing advice and
counsel to adoptive parent(s) on
completing DHS or Central Authority
forms; and providing advice and
counsel to accredited agencies,
temporarily accredited agencies,
approved persons, or prospective
adoptive parent(s) on how to comply
with the Convention, the IAA, and the
regulations implementing the IAA.
Person means an individual or a
private, for-profit entity (including a
corporation, company, association, firm,
partnership, society, or joint stock
company) providing adoption services.
It does not include public domestic
authorities or public foreign authorities.
Post-adoption means after an
adoption; in cases in which an adoption
occurs in a Convention country and is
followed by a re-adoption in the United
States, it means after the adoption in the
Convention country.
Post-placement means after a grant of
legal custody or guardianship of the
child to the prospective adoptive
parent(s), or to a custodian for the
purpose of escorting the child to the
identified prospective adoptive
parent(s), and before an adoption.
Primary provider means the
accredited agency, temporarily
accredited agency, or approved person
that is identified pursuant to § 96.14 as
responsible for ensuring that all six
adoption services are provided and for
supervising and being responsible for
supervised providers where used.
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Public domestic authority means an
authority operated by a State, local, or
tribal government within the United
States.
Public foreign authority means an
authority operated by a national or
subnational government of a Convention
country.
Secretary means the Secretary of
State, the Assistant Secretary of State for
Consular Affairs, or any other
Department of State official exercising
the Secretary of State’s authority under
the Convention, the IAA, or any
regulations implementing the IAA,
pursuant to a delegation of authority.
State means the fifty States, the
District of Columbia, the
Commonwealth of Puerto Rico, the
Commonwealth of the Northern Mariana
Islands, Guam, and the U.S. Virgin
Islands.
Supervised provider means any
agency, person, or other nongovernmental entity, including any
foreign entity, regardless of whether it is
called a facilitator, agent, attorney, or by
any other name, that is providing one or
more adoption services in a Convention
case under the supervision and
responsibility of an accredited agency,
temporarily accredited agency, or
approved person that is acting as the
primary provider in the case.
Temporarily accredited agency means
an agency that has been accredited on
a temporary basis by an accrediting
entity, in accordance with the standards
in subpart N of this part, to provide
adoption services in the United States in
cases subject to the Convention. It does
not include an accredited agency.
§ 96.3
[Reserved].
Subpart B—Selection, Designation,
and Duties of Accrediting Entities
§ 96.4 Designation of accrediting entities
by the Secretary.
(a) The Secretary, in the Secretary’s
discretion, will designate one or more
entities that meet the criteria set forth in
§ 96.5 to perform the accreditation
(including temporary accreditation)
and/or approval functions. Each
accrediting entity’s designation will be
set forth in an agreement between the
Secretary and the accrediting entity. The
agreement will govern the accrediting
entity’s operations. The agreements will
be published in the Federal Register.
(b) The Secretary’s designation may
authorize an accrediting entity to
accredit (including temporarily accredit)
agencies, to approve persons, or to both
accredit agencies and approve persons.
The designation may also limit the
accrediting entity’s geographic
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jurisdiction or impose other limits on
the entity’s jurisdiction.
(c) A public entity may only be
designated to accredit agencies and
approve persons that are located in the
public entity’s State.
§ 96.5 Requirement that accrediting entity
be a nonprofit or public entity.
An accrediting entity must qualify as
either:
(a) An organization described in
section 501(c)(3) of the Internal Revenue
Code of 1986, as amended, that has
expertise in developing and
administering standards for entities
providing child welfare services; or
(b) A public entity (other than a
Federal entity), including, but not
limited to, any State or local
government or governmental unit or any
political subdivision, agency, or
instrumentality thereof, that is
responsible for licensing adoption
agencies in a State and that has
expertise in developing and
administering standards for entities
providing child welfare services.
§ 96.6 Performance criteria for designation
as an accrediting entity.
An entity that seeks to be designated
as an accrediting entity must
demonstrate to the Secretary:
(a) That it has a governing structure,
the human and financial resources, and
systems of control adequate to ensure its
reliability;
(b) That it is capable of performing the
accreditation or approval functions or
both on a timely basis and of
administering any renewal cycle
authorized under § 96.60;
(c) That it can monitor the
performance of agencies it has
accredited or temporarily accredited
and persons it has approved (including
their use of any supervised providers) to
ensure their continued compliance with
the Convention, the IAA, and the
regulations implementing the IAA;
(d) That it has the capacity to take
appropriate adverse actions against
agencies it has accredited or temporarily
accredited and persons it has approved;
(e) That it can perform the required
data collection, reporting, and other
similar functions;
(f) Except in the case of a public
entity, that it operates independently of
any agency or person that provides
adoption services, and of any
membership organization that includes
agencies or persons that provide
adoption services;
(g) That it has the capacity to conduct
its accreditation, temporary
accreditation, and approval functions
fairly and impartially;
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(h) That it can comply with any
conflict-of-interest prohibitions set by
the Secretary in its agreement;
(i) That it prohibits conflicts of
interest with agencies or persons or with
any membership organization that
includes agencies or persons that
provide adoption services; and
(j) That it prohibits its employees or
other individuals acting as site
evaluators, including, but not limited to,
volunteer site evaluators, from
becoming employees or supervised
providers of an agency or person for at
least one year after they have evaluated
such agency or person for accreditation,
temporary accreditation, or approval.
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§ 96.7 Authorities and responsibilities of
an accrediting entity.
(a) An accrediting entity may be
authorized by the Secretary to perform
some or all of the following functions:
(1) Determining whether agencies are
eligible for accreditation and/or
temporary accreditation;
(2) Determining whether persons are
eligible for approval;
(3) Overseeing accredited agencies,
temporarily accredited agencies, and/or
approved persons by monitoring their
compliance with applicable
requirements;
(4) Investigating and responding to
complaints about accredited agencies,
temporarily accredited agencies, and
approved persons (including their use of
supervised providers);
(5) Taking adverse action against an
accredited agency, temporarily
accredited agency, or approved person,
and/or referring an accredited agency,
temporarily accredited agency, or
approved person for possible action by
the Secretary;
(6) Determining whether accredited
agencies and approved persons are
eligible for renewal of their
accreditation or approval on a cycle
consistent with § 96.60;
(7) Collecting data from accredited
agencies, temporarily accredited
agencies, and approved persons,
maintaining records, and reporting
information to the Secretary, State
courts, and other entities; and
(8) Assisting the Secretary in taking
appropriate action to help an agency or
person in transferring its Convention
cases and adoption records.
(b) The Secretary may require the
accrediting entity:
(1) To utilize the Complaint Registry
as provided in subpart J of this part; and
(2) To fund a portion of the costs of
operating the Complaint Registry with
fees collected by the accrediting entity
pursuant to the schedule of fees
approved by the Secretary as provided
in § 96.8.
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(c) An accrediting entity must perform
all responsibilities in accordance with
the Convention, the IAA, the regulations
implementing the IAA, and its
agreement with the Secretary.
§ 96.8 Fees charged by accrediting
entities.
(a) An accrediting entity may charge
fees for accreditation or approval
services under this part only in
accordance with a schedule of fees
approved by the Secretary. Before
approving a schedule of fees proposed
by an accrediting entity, or subsequent
proposed changes to an approved
schedule, the Secretary will require the
accrediting entity to demonstrate:
(1) That its proposed schedule of fees
reflects appropriate consideration of the
relative size and geographic location
and volume of Convention cases of the
agencies or persons it expects to serve;
(2) That the total fees the accrediting
entity expects to collect under the
schedule of fees will not exceed the full
costs of accreditation or approval under
this part (including, but not limited to,
costs for completing the accreditation or
approval process, complaint review and
investigation, routine oversight and
enforcement, and other data collection
and reporting activities).
(b) The schedule of fees must:
(1) Establish separate non-refundable
fees for Convention accreditation and
Convention approval;
(2) Include in each fee for full
Convention accreditation or approval
the costs of all activities associated with
the accreditation or approval cycle,
including but not limited to, costs for
completing the accreditation or
approval process, complaint review and
investigation, routine oversight and
enforcement, and other data collection
and reporting activities, except that
separate fees based on actual costs
incurred may be charged for the travel
and maintenance of evaluators; and
(3) If the accrediting entity provides
temporary accreditation services,
include fees as required by § 96.111 for
agencies seeking temporary
accreditation under subpart N of this
part.
(c) An accrediting entity must make
its approved schedule of fees available
to the public, including prospective
applicants for accreditation or approval,
upon request. At the time of application,
the accrediting entity must specify the
fees to be charged to the applicant in a
contract between the parties and must
provide notice to the applicant that no
portion of the fee will be refunded if the
applicant fails to become accredited or
approved.
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(d) Nothing in this section shall be
construed to provide a private right of
action to challenge any fee charged by
an accrediting entity pursuant to a
schedule of fees approved by the
Secretary.
§ 96.9 Agreement between the Secretary
and the accrediting entity.
An accrediting entity must perform its
functions pursuant to a written
agreement with the Secretary that will
be published in the Federal Register.
The agreement will address:
(a) The responsibilities and duties of
the accrediting entity;
(b) The method by which the costs of
delivering the accreditation, temporary
accreditation, or approval services may
be recovered through the collection of
fees from those seeking accreditation,
temporary accreditation, or approval,
and how the entity’s schedule of fees
will be approved;
(c) How the accrediting entity will
address complaints about accredited
agencies, temporarily accredited
agencies, and approved persons
(including their use of supervised
providers) and complaints about the
accrediting entity itself;
(d) Data collection requirements;
(e) Matters of communication and
accountability between both the
accrediting entity and the applicant(s)
and between the accrediting entity and
the Secretary; and
(f) Other matters upon which the
parties have agreed.
§ 96.10 Suspension or cancellation of the
designation of an accrediting entity by the
Secretary.
(a) The Secretary will suspend or
cancel the designation of an accrediting
entity if the Secretary concludes that it
is substantially out of compliance with
the Convention, the IAA, the regulations
implementing the IAA, other applicable
laws, or the agreement with the
Secretary. Complaints regarding the
performance of the accrediting entity
may be submitted to the Department of
State, Bureau of Consular Affairs. The
Secretary will consider complaints in
determining whether an accrediting
entity’s designation should be
suspended or canceled.
(b) The Secretary will notify an
accrediting entity in writing of any
deficiencies in the accrediting entity’s
performance that could lead to the
suspension or cancellation of its
designation, and will provide the
accrediting entity with an opportunity
to demonstrate that suspension or
cancellation is unwarranted, in
accordance with procedures established
in the agreement entered into pursuant
to § 96.9.
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(c) An accrediting entity may be
considered substantially out of
compliance under circumstances that
include, but are not limited to:
(1) Failing to act in a timely manner
when presented with evidence that an
accredited agency or approved person is
substantially out of compliance with the
standards in subpart F of this part or a
temporarily accredited agency is
substantially out of compliance with the
standards in § 96.104;
(2) Accrediting or approving
significant numbers of agencies or
persons whose performance results in
intervention of the Secretary for the
purpose of suspension, cancellation, or
debarment;
(3) Failing to perform its
responsibilities fairly and objectively;
(4) Violating prohibitions on conflicts
of interest;
(5) Failing to meet its reporting
requirements;
(6) Failing to protect information or
documents that it receives in the course
of performing its responsibilities; and
(7) Failing to monitor frequently and
carefully the compliance of accredited
agencies, temporarily accredited
agencies, and approved persons with
the home study requirements of the
Convention, section 203(b)(1)(A)(ii) of
the IAA (42 U.S.C. 14923(b)(1)(A)(ii)),
and § 96.47.
(d) An accrediting entity that is
subject to a final action of suspension or
cancellation may petition the United
States District Court for the District of
Columbia or the United States district
court in the judicial district in which
the accrediting entity is located to set
aside the action as provided in section
204(d) of the IAA (42 U.S.C. 14924(d)).
§ 96.11
[Reserved].
Subpart C—Accreditation and
Approval Requirements for the
Provision of Adoption Services
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§ 96.12 Authorized adoption service
providers.
(a) Once the Convention has entered
into force for the United States, except
as provided in section 505(b) of the IAA
(relating to transitional cases), an agency
or person may not offer, provide, or
facilitate the provision of any adoption
service in the United States in
connection with a Convention adoption
unless it is:
(1) An accredited agency, a
temporarily accredited agency, or an
approved person;
(2) A supervised provider; or
(3) An exempted provider, if the
exempted provider’s home study or
child background study will be
reviewed and approved by an accredited
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agency or temporarily accredited agency
pursuant to § 96.47(c) or 96.53(b).
(b) A public domestic authority may
also offer, provide, or facilitate the
provision of any such adoption service.
(c) Neither conferral nor maintenance
of accreditation, temporary
accreditation, or approval, nor status as
an exempted or supervised provider,
nor status as a public domestic authority
shall be construed to imply, warrant, or
establish that, in any specific case, an
adoption service has been provided
consistently with the Convention, the
IAA, or the regulations implementing
the IAA. Conferral and maintenance of
accreditation, temporary accreditation,
or approval under this part establishes
only that the accrediting entity has
concluded, in accordance with the
standards and procedures of this part,
that the agency or person conducts
adoption services in substantial
compliance with the applicable
standards set forth in this part; it is not
a guarantee that in any specific case the
accredited agency, temporarily
accredited agency, or approved person
is providing adoption services
consistently with the Convention, the
IAA, the regulations implementing the
IAA, or any other applicable law,
whether Federal, State, or foreign.
Neither the Secretary nor any
accrediting entity shall be responsible
for any acts of an accredited agency,
temporarily accredited agency,
approved person, exempted provider,
supervised provider, or other entity
providing services in connection with a
Convention adoption.
§ 96.13 Circumstances in which
accreditation, approval, or supervision is
not required.
(a) Home studies and child
background studies. Home studies and
child background studies, when
performed by exempted providers, may
be performed without accreditation,
temporary accreditation, approval, or
supervision; provided, however, that an
exempted provider’s home study must
be approved by an accredited agency or
temporarily accredited agency in
accordance with § 96.47(c), and an
exempted provider’s child background
study must be approved by an
accredited agency or temporarily
accredited agency in accordance with
§ 96.53(b).
(b) Child welfare services. An agency
or person does not need to be
accredited, temporarily accredited,
approved, or operate as a supervised
provider if it is providing only child
welfare services, and not providing any
adoption services, in connection with a
Convention adoption. If the agency or
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person provides both a child welfare
service and any adoption service in the
United States in a Convention adoption
case, it must be accredited, temporarily
accredited, or approved or operate as a
supervised provider unless the only
adoption service provided is
preparation of a home study and/or a
child background study.
(c) Legal services. An agency or
person does not need to be accredited,
temporarily accredited, approved, or to
operate as a supervised provider if it is
providing only legal services, and not
providing any adoption services, in
connection with a Convention adoption.
If the agency or person provides both a
legal service and any adoption service
in the United States in a Convention
adoption case, it must be accredited,
temporarily accredited, or approved or
operate as a supervised provider unless
the only adoption service provided is
preparation of a home study and/or a
child background study. Nothing in this
part shall be construed:
(1) To permit an attorney to provide
both legal services and adoption
services in an adoption case where
doing so is prohibited by State law; or
(2) To require any attorney who is
providing one or more adoption services
as part of his or her employment by a
public domestic authority to be
accredited or approved or operate as a
supervised provider.
(d) Prospective adoptive parent(s)
acting on own behalf. Prospective
adoptive parent(s) may act on their own
behalf without being accredited,
temporarily accredited, or approved
unless so acting is prohibited by State
law or the law of the Convention
country. In the case of a child
immigrating to the United States in
connection with his or her adoption,
such conduct must be permissible under
the laws of the State in which the
prospective adoptive parent(s) reside
and the laws of the Convention country
from which the parent(s) seek to adopt.
In the case of a child emigrating from
the United States in connection with his
or her adoption, such conduct must be
permissible under the laws of the State
where the child resides and the laws of
the Convention country in which the
parent(s) reside.
§ 96.14 Providing adoption services using
other providers.
(a) Accreditation, temporary
accreditation, and approval under this
part require that, in each Convention
adoption case, an accredited agency, a
temporarily accredited agency, or an
approved person will be identified and
act as the primary provider. If one
accredited agency, temporarily
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accredited agency, or approved person
is providing all adoption services by
itself, it must act as the primary
provider. If just one accredited agency,
temporarily accredited agency, or
approved person is involved in
providing adoption services, the sole
accredited agency, temporarily
accredited agency, or approved person
must act as the primary provider. If
adoption services in the Convention
case are being provided by more than
one accredited agency, temporarily
accredited agency, or approved person,
the agency or person that has child
placement responsibility, as evidenced
by the following, must act as the
primary provider throughout the case:
(1) Entering into placement contracts
with prospective adoptive parent(s) to
provide child referral and placement;
(2) Accepting custody from a birth
parent or other legal custodian in a
Convention country for the purpose of
placement for adoption;
(3) Assuming responsibility for liaison
with a Convention country’s Central
Authority or its designees with regard to
arranging an adoption; or
(4) Receiving from or sending to a
Convention country information about a
child that is under consideration for
adoption, unless acting as a local service
provider that conveys such information
to parent(s) on behalf of the primary
provider.
(b) Pursuant to § 96.44, in the case of
accredited agencies or approved
persons, and § 96.104(g), in the case of
temporarily accredited agencies, the
primary provider may only use the
following to provide adoption services
in the United States:
(1) A supervised provider, including
an accredited agency, temporarily
accredited agency, or approved person;
(2) An exempted provider, if the
exempted provider’s home study or
child background study will be
reviewed and approved by an accredited
agency or temporarily accredited agency
pursuant to § 96.47(c) or § 96.53(b); or
(3) A public domestic authority.
(c) Pursuant to § 96.44 of subpart F, in
the case of accredited agencies or
approved persons, and § 96.104(g) of
subpart N, in the case of temporarily
accredited agencies, the primary
provider may only use the following to
provide adoption services in a
Convention country:
(1) A Central Authority, competent
authority, or a public foreign authority;
(2) A foreign supervised provider,
including a provider accredited by the
Convention country; or
(3) A foreign provider (agency,
person, or other non-governmental
entity) who
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(i) Has secured or is securing the
necessary consent to termination of
parental rights and to adoption, if the
primary provider verifies consent
pursuant to § 96.46(c); or
(ii) Has prepared or is preparing a
background study on a child in a case
involving immigration to the United
States (incoming case) or a home study
on prospective adoptive parent(s) in a
case involving emigration from the
United States (outgoing case), and a
report on the results of such a study, if
the primary provider verifies the study
and report pursuant to § 96.46(c).
(d) The primary provider is not
required to provide supervision or to
assume responsibility for:
(1) Public domestic authorities; or
(2) Central Authorities, competent
authorities, and public foreign
authorities.
(e) The primary provider must adhere
to the standards contained in § 96.45
(Using supervised providers in the
United States) when using supervised
providers in the United States and the
applicable standards contained in
§ 96.46 (Using providers in Convention
countries) when using providers outside
the United States.
§ 96.15
Examples.
The following examples illustrate the
rules of §§ 96.12 to 96.14:
Example 1. Identifying a child for adoption
and arranging an adoption. Agency X
identifies children eligible for adoption in
the United States on a TV program in an
effort to recruit prospective adoptive
parent(s). A couple in a Convention country
calls Agency X about one of the children.
Agency X refers them to an agency or person
in the United States who arranges
intercountry adoptions. Agency X does not
require accreditation, temporarily
accreditation, approval or supervision
because it is not both identifying and
arranging the adoption. In contrast, Agency
Y, located in the United States, provides
information about children eligible for
adoption in a Convention country on a
website and then arranges for interested U.S.
parents to adopt those children. Agency Y
must be accredited, temporarily accredited,
approved, or supervised because, in addition
to identifying children eligible for adoption,
it is also helping to arrange the adoption.
Example 2. Child welfare services
exemption. Doctor X evaluates the medical
records and a video of Child Y. The
evaluation will be used in a Convention
adoption as part of the placement of Child Y
and is the only service that Doctor X provides
in the United States with regard to Child Y’s
adoption. Doctor X (not employed with an
accredited agency or approved person) does
not need to be approved or supervised
because she is not providing an adoption
service as defined in § 96.2.
Example 3. Home study exemption. Social
Worker X, in the United States, (not
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8137
employed with an accredited agency or
approved person) interviews Prospective
Adoptive Parent Y, obtains a criminal
background study, and checks the references
of Prospective Adoptive Parent Y, then
composes a report and submits the report to
an accredited agency for use in a Convention
adoption. Social Worker X does not provide
any other services to Prospective Adoptive
Parent Y. Social Worker X qualifies as an
exempted provider and therefore need not be
approved or operate as supervised provider.
In contrast, Social Worker Z, in the United
States, (not employed with an accredited
agency or approved person) prepares a home
study report for Prospective Adoptive
Parent(s) W, and in addition re-enters the
house after Child V has been placed with
Prospective Adoptive Parent(s) W to assess
how V and W are adjusting to life as a family.
This assessment is post-placement
monitoring, which is an adoption service.
Therefore, Social Worker Z would need to
become approved before providing this
assessment for this Convention adoption or
else operate as a supervised provider. If an
agency or person provides an adoption
service in addition to a home study or child
background study, the agency or person
needs to become accredited, temporarily
accredited, approved, or supervised before
providing that adoption service.
Example 4. Child background study
exemption. An employee of Agency X
interviews Child Y in the United States and
compiles a report concerning Child Y’s social
and developmental history for use in a
Convention adoption. Agency X provides no
other adoption services on behalf of Child Y.
Agency X does not need to be accredited,
temporarily accredited, approved, or
supervised. Agency X is only conducting and
creating a child background study, and
therefore is an exempted provider. In
contrast, an employee of Agency Z interviews
Child W in the United States and creates a
child background study for use in a
Convention adoption. Agency Z subsequently
identifies prospective adoptive parent(s) and
arranges a new adoption when Child W’s
previous adoption becomes disrupted.
Agency Z needs to be accredited, temporarily
accredited, approved, or supervised before
providing this service. If an agency or person
provides an adoption service in addition to
a child background study or home study, the
agency or person needs to be accredited,
temporarily accredited, approved, or
supervised before providing the additional
service.
Example 5. Home study and child welfare
services exemptions. Agency X interviews
Prospective Adoptive Parent Y, obtains a
criminal background check, checks the
references of Prospective Adoptive Parent Y,
then composes a home study and submits it
to an accredited agency for use in a
Convention adoption in the United States.
Parent Y later joins a post-adoption support
group for adoptive parents sponsored by
Agency X. If Agency X performs no other
adoption services, Agency X does not need
to be accredited, temporarily accredited,
approved, or supervised. If an agency or
person provides a home study or child
background study as well as other services in
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the United States that do not require
accreditation, temporary accreditation,
approval, or supervision, and no other
adoption services, the agency or person is an
exempted provider.
Example 6. Exempted provider. Agency X
interviews Prospective Adoptive Parent(s) Y,
obtains a criminal background check, checks
the references of Prospective Adoptive
Parent(s) Y, and then composes a home study
and submits the report to an accredited
agency. In addition, Agency X interviews
Child Z and compiles a report concerning
Child Z’s social and developmental history.
All of Agency X’s work is done in the United
States. Both reports will be used in a
Convention adoption. If Agency X performs
no other adoption services, Agency X does
not need to be accredited, temporarily
accredited, approved, or supervised. If an
agency or person provides a home study and
child background study as well as other
services that do not require accreditation,
temporary accreditation, approval or
supervision, and no other adoption services,
the agency or person is an exempted
provider.
Example 7. Legal services exemption.
Attorney X (not employed with an accredited
agency or approved person) provides advice
and counsel to Prospective Adoptive
Parent(s) Y on filling out DHS paperwork
required for a Convention adoption. Among
other papers, Attorney X prepares an
affidavit of consent to termination of parental
rights and to adoption of Child W to be
signed by the birth mother in the United
States. Attorney X must be approved or
supervised because securing consent to
termination of parental rights is an adoption
service. In contrast, Attorney Z (not
employed with an accredited agency or
approved person) assists Adoptive Parent(s)
T to complete an adoption in the State in
which they reside, after they have been
granted an adoption in Child V’s Convention
country of origin. Attorney Z is exempt from
approval or supervision because she is
providing legal services, but no adoption
services.
Example 8. Post-placement monitoring. A
court in a Convention country has granted
custody of Child W to Prospective Adoptive
Parent(s) Y pending the completion of W’s
adoption. Agency X interviews both
Prospective Adoptive Parent(s) Y and Child
W in their home in the United States. Agency
X gathers information on the adjustment of
Child W as a member of the family and
inquires into the social and educational
progress of Child W. Agency X must be
accredited, temporarily accredited, approved,
or supervised. Agency X’s activities
constitute post-placement monitoring, which
is an adoption service. In contrast, if Person
Z provided counseling for Prospective
Adoptive Parent(s) Y and/or Child W, but
provided no adoption services in the United
States to the family, Person Z would not need
to be approved or supervised. Post-placement
counseling is different than post-placement
monitoring because it does not relate to
evaluating the adoption placement. Postplacement counseling is not an adoption
service and does not trigger the accreditation/
approval requirements of the IAA and this
part.
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Example 9. Post-adoption services.
Convention Country H requires that postadoption reports be completed and sent to its
Central Authority every year until adopted
children reach the age of 18. Agency X
provides support groups and a newsletter for
U.S. parents that have adopted children from
Country H and encourages parents to
complete their post-adoption reports
annually. Agency X does not need to be
accredited, temporarily accredited, approved,
or supervised because it is providing only
post-adoption services. Post-adoption
services are not included in the definition of
adoption services, and therefore, do not
trigger accreditation/approval requirements
of the IAA and this part.
Example 10. Assuming custody and
providing services after a disruption. Agency
X provides counseling for Prospective
Adoptive Parent(s) Y and for Child W
pending the completion of Child W’s
Convention adoption. The adoption is
eventually disrupted. Agency X helps recruit
and identify new prospective adoptive
parent(s) for Child W, but it is Agency P that
assumes custody of Child W and places him
in foster care until an alternative adoptive
placement can be found. Agency X is not
required to be accredited, temporarily
accredited, approved, or supervised because
it is not providing an adoption service in the
United States as defined in § 96.2. Agency P,
on the other hand, is providing an adoption
service and would have to be accredited,
temporarily accredited, approved, or
supervised.
Example 11. Making non-judicial
determinations of best interest of child and
appropriateness of adoptive placement of
child. Agency X receives information about
and a videotape of Child W from the
institution where Child W lives in a
Convention country. Based on the age, sex,
and health problems of Child W, Agency X
matches Prospective Adoptive Parent(s) Y
with Child W. Prospective Adoptive Parent(s)
Y receive a referral from Agency X and agree
to accept the referral and proceed with the
adoption of Child W. Agency X determines
that Prospective Adoptive Parent(s) Y are a
good placement for Child W and notifies the
competent authority in W’s country of origin
that it has found a match for Child W and
will start preparing adoption paperwork. All
of Agency X’s services are provided in the
United States. Agency X is performing an
adoption service and must be accredited,
temporarily accredited, approved, or
supervised.
Example 12. Securing necessary consent to
termination of parental rights and to
adoption. Facilitator Y is accredited by
Convention Country Z. He has contacts at
several orphanages in Convention Country Z
and helps Agency X match children eligible
for adoption with prospective adoptive
parent(s) in the United States. Facilitator Y
works with the institution that is the legal
guardian of Child W in order to get the
documents showing the institution’s legal
consent to the adoption of Child W. Agency
X is the only U.S. agency providing adoption
services in the case. Agency X must be
accredited, temporarily accredited, or
approved and must either treat Facilitator Y
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as a foreign supervised provider in
accordance with § 96.46(a) and (b) or verify
the consents Facilitator Y secured, in
accordance with § 96.46(c).
§ 96.16
Public domestic authorities.
Public domestic authorities are not
required to become accredited to be able
to provide adoption services in
Convention adoption cases, but must
comply with the Convention, the IAA,
and other applicable law when
providing services in a Convention
adoption case.
§ 96.17 Effective date of accreditation and
approval requirements.
The Secretary will publish a
document in the Federal Register
announcing the date on which the
Convention will enter into force for the
United States. As of that date, the
regulations in subpart C of this part will
govern Convention adoptions between
the United States and Convention
countries, and agencies or persons
providing adoption services must
comply with § 96.12 and applicable
Federal regulations. The Secretary will
maintain for the public a current listing
of Convention countries.
Subpart D—Application Procedures for
Accreditation and Approval
§ 96.18
Scope.
(a) Agencies are eligible to apply for
‘‘accreditation’’ or ‘‘temporary
accreditation.’’ Persons are eligible to
apply for ‘‘approval.’’ Temporary
accreditation is governed by the
provisions in subpart N of this part.
Unless otherwise provided in subpart N,
the provisions of this subpart do not
apply to agencies seeking temporary
accreditation. Applications for full
accreditation rather than temporary
accreditation will be processed in
accordance with § 96.20 and § 96.21.
(b) An agency or person seeking to be
accredited or approved as of the time
the Convention enters into force for the
United States, and to be included on the
initial list of accredited agencies and
approved persons that the Secretary will
deposit with the Permanent Bureau of
the Hague Conference on Private
International Law, must follow the
special provision contained in § 96.19.
(c) If an agency or person is
reapplying for accreditation or approval
following cancellation of its
accreditation or approval by an
accrediting entity or refusal by an
accrediting entity to renew its
accreditation or approval, it must
comply with the procedures in § 96.78.
(d) If an agency or person that has
been accredited or approved is seeking
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renewal, it must comply with the
procedures in § 96.63.
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§ 96.19 Special provision for agencies and
persons seeking to be accredited or
approved as of the time the Convention
enters into force for the United States.
(a) The Secretary will establish and
announce, by public notice in the
Federal Register, a transitional
application deadline. An agency or
person seeking to be accredited or
approved as of the time the Convention
enters into force for the United States
must submit an application to an
accrediting entity with jurisdiction to
evaluate its application, with the
required fee(s), by the transitional
application deadline. The Secretary will
subsequently establish and announce a
date by which such agencies and
persons must complete the accreditation
or approval process in time to be
accredited or approved at the time the
Convention enters into force for the
United States (deadline for initial
accreditation or approval).
(b) The accrediting entity must use its
best efforts to provide a reasonable
opportunity for an agency or person that
applies by the transitional application
deadline to complete the accreditation
or approval process by the deadline for
initial accreditation or approval. Only
those agencies and persons that are
accredited or approved by the deadline
for initial accreditation or approval will
be included on the initial list of
accredited agencies and approved
persons that the Secretary will deposit
with the Permanent Bureau of the Hague
Conference on Private International
Law.
(c) The accrediting entity may, in its
discretion, permit an agency or person
that fails to submit an application by the
transitional application deadline to
attempt to complete the accreditation or
approval process in time to be included
on the initial list; however, such an
agency or person is not assured an
opportunity to complete the
accreditation or approval process in
time to be included on the initial list.
The accrediting entity must give priority
to applicants that filed by the
transitional application deadline. If
such an agency or person succeeds in
completing the accreditation or
approval process in time to be included
on the initial list, it will be treated as
an agency or person that applied by the
transitional application deadline for the
purposes of § 96.58 and § 96.60(b).
§ 96.20 First-time application procedures
for accreditation and approval.
(a) Agencies or persons seeking
accreditation or approval for the first
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time may submit an application at any
time, with the required fee(s), to an
accrediting entity with jurisdiction to
evaluate the application. If an agency or
person seeks to be accredited or
approved by the deadline for initial
accreditation or approval, an agency or
person must comply with the
procedures in § 96.19.
(b) The accrediting entity must
establish and follow uniform
application procedures and must make
information about those procedures
available to agencies and persons that
are considering whether to apply for
accreditation or approval. An
accrediting entity must evaluate the
applicant for accreditation or approval
in a timely fashion.
§ 96.21
Choosing an accrediting entity.
(a) An agency that seeks to become
accredited must apply to an accrediting
entity that is designated to provide
accreditation services and that has
jurisdiction over its application. A
person that seeks to become approved
must apply to an accrediting entity that
is designated to provide approval
services and that has jurisdiction over
its application. The agency or person
may apply to only one accrediting entity
at a time.
(b)(1) If the agency or person is
applying for accreditation or approval
pursuant to this part for the first time,
it may apply to any accrediting entity
with jurisdiction over its application.
However, the agency or person must
apply to the same accrediting entity that
handled its prior application when it
next applies for accreditation or
approval, if the agency or person:
(i) Has been denied accreditation or
approval;
(ii) Has withdrawn its application in
anticipation of denial;
(iii) Has had its accreditation or
approval cancelled by an accrediting
entity or the Secretary;
(iv) Has been temporarily debarred by
the Secretary; or
(v) Has been refused renewal of its
accreditation or approval by an
accrediting entity.
(2) If the prior accrediting entity is no
longer providing accreditation or
approval services, the agency or person
may apply to any accrediting entity with
jurisdiction over its application.
§ 96.22
[Reserved]
Subpart E—Evaluation of Applicants
for Accreditation and Approval
§ 96.23
Scope.
The provisions in this subpart govern
the evaluation of agencies and persons
for accreditation or approval.
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Temporary accreditation is governed by
the provisions in subpart N of this part.
Unless otherwise provided in subpart N,
the provisions of this subpart do not
apply to agencies seeking temporary
accreditation.
§ 96.24 Procedures for evaluating
applicants for accreditation or approval.
(a) The accrediting entity must
designate at least two evaluators to
evaluate an agency or person for
accreditation or approval. The
accrediting entity’s evaluators must
have expertise in intercountry adoption,
standards evaluation, or experience
with the management or oversight of
child welfare organizations and must
also meet any additional qualifications
required by the Secretary in the
agreement with the accrediting entity.
(b) To evaluate the agency’s or
person’s eligibility for accreditation or
approval, the accrediting entity must:
(1) Review the agency’s or person’s
written application and supporting
documentation;
(2) Verify the information provided by
the agency or person by examining
underlying documentation;
(3) Consider any complaints received
by the accrediting entity pursuant to
subpart J of this part; and
(4) Conduct site visit(s).
(c) The site visit(s) may include, but
need not be limited to, interviews with
birth parents, adoptive parent(s),
prospective adoptive parent(s), and
adult adoptee(s) served by the agency or
person, interviews with the agency’s or
person’s employees, and interviews
with other individuals knowledgeable
about the agency’s or person’s provision
of adoption services. It may also include
a review of on-site documents. The
accrediting entity must, to the extent
practicable, advise the agency or person
in advance of the type of documents it
wishes to review during the site visit.
The accrediting entity must require at
least one of the evaluators to participate
in each site visit. The accrediting entity
must determine the number of
evaluators that participate in a site visit
in light of factors such as:
(1) The agency’s or person’s size;
(2) The number of adoption cases it
handles;
(3) The number of sites the
accrediting entity decides to visit; and
(4) The number of individuals
working at each site.
(d) Before deciding whether to
accredit an agency or approve a person,
the accrediting entity may, in its
discretion, advise the agency or person
of any deficiencies that may hinder or
prevent its accreditation or approval
and defer a decision to allow the agency
or person to correct the deficiencies.
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§ 96.25 Access to information and
documents requested by the accrediting
entity.
(a) The agency or person must give
the accrediting entity access to
information and documents, including
adoption case files and proprietary
information, that it requires or requests
to evaluate an agency or person for
accreditation or approval and to perform
its oversight, enforcement, renewal, data
collection, and other functions. The
agency or person must also cooperate
with the accrediting entity by making
employees available for interviews upon
request.
(b) Accrediting entity review of
adoption case files pursuant to
paragraph (a) shall be limited to
Convention adoption case files, except
that, in the case of first-time applicants
for accreditation or approval, the
accrediting entity may review adoption
case files related to non-Convention
cases for purposes of assessing the
agency’s or person’s capacity to comply
with record-keeping and datamanagement standards in subpart F of
this part. The accrediting entity shall
permit the agency or person to redact
names and other information that
identifies birth parent(s), prospective
adoptive parent(s), and adoptee(s) from
such non-Convention adoption case
files prior to their inspection by the
accrediting entity.
(c) If an agency or person fails to
provide requested documents or
information, or to make employees
available as requested, the accrediting
entity may deny accreditation or
approval or, in the case of an accredited
agency, temporarily accredited agency,
or approved person, take appropriate
adverse action against the agency or
person solely on that basis.
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§ 96.26 Protection of information and
documents by the accrediting entity.
(a) The accrediting entity must protect
from unauthorized use and disclosure
all documents and information about
the agency or person it receives
including, but not limited to, documents
and proprietary information about the
agency’s or person’s finances,
management, and professional practices
received in connection with the
performance of its accreditation or
approval, oversight, enforcement,
renewal, data collection, or other
functions under its agreement with the
Secretary and this part.
(b) The documents and information
received may not be disclosed to the
public and may be used only for the
purpose of performing the accrediting
entity’s accreditation or approval
functions and related tasks under its
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agreement with Secretary and this part,
or to provide information to the
Secretary, the Complaint Registry, or an
appropriate Federal, State, or local
authority, including, but not limited to,
a public domestic authority or local law
enforcement authority unless:
(1) Otherwise authorized by the
agency or person in writing;
(2) Otherwise required under Federal
or State laws; or
(3) Required pursuant to subpart M of
this part.
(c) Unless the names and other
information that identifies the birth
parent(s), prospective adoptive
parent(s), and adoptee(s) are requested
by the accrediting entity for an
articulated reason, the agency or person
may withhold from the accrediting
entity such information and substitute
individually assigned codes in the
documents it provides. The accrediting
entity must have appropriate safeguards
to protect from unauthorized use and
disclosure of any information in its files
that identifies birth parent(s),
prospective adoptive parent(s), and
adoptee(s). The accrediting entity must
ensure that its officers, employees,
contractors, and evaluators who have
access to information or documents
provided by the agency or person have
signed a non-disclosure agreement
reflecting the requirements of § 96.26(a)
and (b). The accrediting entity must
maintain an accurate record of the
agency’s or person’s application, the
supporting documentation, and the
basis for its decision.
§ 96.27 Substantive criteria for evaluating
applicants for accreditation or approval.
(a) The accrediting entity may not
grant an agency accreditation or a
person approval, or permit an agency’s
or person’s accreditation or approval to
be maintained, unless the agency or
person demonstrates to the satisfaction
of the accrediting entity that it is in
substantial compliance with the
standards in subpart F of this part.
(b) When the agency or person makes
its initial application for accreditation
or approval under the standards
contained in subpart F of this part, the
accrediting entity may measure the
capacity of the agency or person to
achieve substantial compliance with
these standards where relevant evidence
of its actual performance is not yet
available. Once the agency or person has
been accredited or approved pursuant to
this part, the accrediting entity must, for
the purposes of monitoring, renewal,
enforcement, and reapplication after
adverse action, consider the agency’s or
person’s actual performance in deciding
whether the agency or person is in
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substantial compliance with the
standards contained in subpart F of this
part, unless the accrediting entity
determines that it is still necessary to
measure capacity because adequate
evidence of actual performance is not
available.
(c) The standards contained in
subpart F of this part apply during all
the stages of accreditation and approval,
including, but not limited to, when the
accrediting entity is evaluating an
applicant for accreditation or approval,
when it is determining whether to
renew an agency’s or person’s
accreditation or approval, when it is
monitoring the performance of an
accredited agency or approved person,
and when it is taking adverse action
against an accredited agency or
approved person. Except as provided in
§ 96.25 and paragraphs (e) and (f) of this
section, the accrediting entity may only
use the standards contained in subpart
F of this part when determining whether
an agency or person may be granted or
permitted to maintain Convention
accreditation or approval.
(d) The Secretary will ensure that
each accrediting entity performs its
accreditation and approval functions
using only a method approved by the
Secretary that is substantially the same
as the method approved for use by each
other accrediting entity. Each such
method will include: an assigned value
for each standard (or element of a
standard); a method of rating an
agency’s or person’s compliance with
each applicable standard; and a method
of evaluating whether an agency’s or
person’s overall compliance with all
applicable standards establishes that the
agency or person is in substantial
compliance with the standards and can
be accredited, temporarily accredited, or
approved. The Secretary will ensure
that the value assigned to each standard
reflects the relative importance of that
standard to compliance with the
Convention and the IAA and is
consistent with the value assigned to the
standard by other accrediting entities.
The accrediting entity must advise
applicants of the value assigned to each
standard (or elements of each standard)
at the time it provides applicants with
the application materials.
(e) If an agency or person has
previously been denied accreditation or
approval, has withdrawn its application
in anticipation of denial, has had its
temporary accreditation withdrawn, or
is reapplying for accreditation or
approval after cancellation, refusal to
renew, or temporary debarment, the
accrediting entity may take the reasons
underlying such actions into account
when evaluating the agency or person
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for accreditation or approval, and may
deny accreditation or approval on the
basis of the previous action.
(f) If an agency or person that has an
ownership or control interest in the
applicant, as that term is defined in
section 1124 of the Social Security Act
(42 U.S.C. 1320a–3), has been debarred
pursuant to § 96.85, the accrediting
entity may take into account the reasons
underlying the debarment when
evaluating the agency or person for
accreditation or approval, and may deny
accreditation or approval or refuse to
renew accreditation or approval on the
basis of the debarment.
(g) The standards contained in
subpart F of this part do not eliminate
the need for an agency or person to
comply fully with the laws of the
jurisdictions in which it operates. An
agency or person must provide adoption
services in Convention cases consistent
with the laws of any State in which it
operates and with the Convention and
the IAA. Persons that are approved to
provide adoption services may only
provide such services in States that do
not prohibit persons from providing
adoption services. Nothing in the
application of subparts E and F should
be construed to require a State to allow
persons to provide adoption services if
State law does not permit them to do so.
§ 96.28
[Reserved]
Subpart F—Standards for Convention
Accreditation and Approval
§ 96.29
Scope.
The provisions in this subpart provide
the standards for accrediting agencies
and approving persons. Temporary
accreditation is governed by the
provisions in subpart N of this part.
Unless otherwise provided in subpart N
of this part, the provisions in this
subpart do not apply to agencies seeking
temporary accreditation.
Licensing and Corporate Governance
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§ 96.30
State licensing.
(a) The agency or person is properly
licensed or otherwise authorized by
State law to provide adoption services
in at least one State.
(b) The agency or person follows
applicable State licensing and
regulatory requirements in all
jurisdictions in which it provides
adoption services.
(c) If it provides adoption services in
a State in which it is not itself licensed
or authorized to provide such services,
the agency or person does so only:
(1) Through agencies or persons that
are licensed or authorized by State law
to provide adoption services in that
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State and that are exempted providers or
acting as supervised providers; or
(2) Through public domestic
authorities.
(d) In the case of a person, the
individual or for-profit entity is not
prohibited by State law from providing
adoption services in any State where it
is providing adoption services, and does
not provide adoption services in
Convention countries that prohibit
individuals or for-profit entities from
providing adoption services.
§ 96.31
Corporate structure.
(a) The agency qualifies for nonprofit
tax treatment under section 501(c)(3) of
the Internal Revenue Code of 1986, as
amended, or for nonprofit status under
the laws of any State.
(b) The person is an individual or is
a for-profit entity organized as a
corporation, company, association, firm,
partnership, society, or joint stock
company, or other legal entity under the
laws of any State.
§ 96.32
Internal structure and oversight.
(a) The agency or person has (or, in
the case of an individual, is) a chief
executive officer or equivalent official
who is qualified by education, adoption
service experience, and management
credentials to ensure effective use of
resources and coordinated delivery of
the services provided by the agency or
person, and has authority and
responsibility for management and
oversight of the staff and any supervised
providers in carrying out the adoptionrelated functions of the organization.
(b) The agency or person has a board
of directors or a similar governing body
that establishes and approves its
mission, policies, budget, and programs;
provides leadership to secure the
resources needed to support its
programs; includes one or more
individuals with experience in
adoption, including but not limited to,
adoptees, birth parents, prospective
adoptive parent(s), and adoptive
parents; and appoints and oversees the
performance of its chief executive
officer or equivalent official. This
standard does not apply where the
person is an individual practitioner.
(c) The agency or person keeps
permanent records of the meetings and
deliberations of its governing body and
of its major decisions affecting the
delivery of adoption services.
(d) The agency or person has in place
procedures and standards, pursuant to
§ 96.45 and § 96.46, for the selection,
monitoring, and oversight of supervised
providers.
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(e) The agency or person discloses to
the accrediting entity the following
information:
(1) Any other names by which the
agency or person is or has been known,
under either its current or any former
form of organization, and the addresses
and phone numbers used when such
names were used;
(2) The name, address, and phone
number of each current director,
manager, and employee of the agency or
person, and, for any such individual
who previously served as a director,
manager, or employee of another
provider of adoption services, the name,
address, and phone number of such
other provider; and
(3) The name, address, and phone
number of any entity it uses or intends
to use as a supervised provider.
Financial and Risk Management
§ 96.33 Budget, audit, insurance, and risk
assessment requirements.
(a) The agency or person operates
under a budget approved by its
governing body, if applicable, for
management of its funds. The budget
discloses all remuneration (including
perquisites) paid to the agency’s or
person’s board of directors, managers,
employees, and supervised providers.
(b) The agency’s or person’s finances
are subject to annual internal review
and oversight and are subject to
independent audits every four years.
The agency or person submits copies of
internal financial review reports for
inspection by the accrediting entity each
year.
(c) The agency or person submits
copies of each audit, as well as any
accompanying management letter or
qualified opinion letter, for inspection
by the accrediting entity.
(d) The agency or person meets the
financial reporting requirements of
Federal and State laws and regulations.
(e) The agency’s or person’s balance
sheets show that it operates on a sound
financial basis and maintains on average
sufficient cash reserves, assets, or other
financial resources to meet its operating
expenses for two months, taking into
account its projected volume of cases
and its size, scope, and financial
commitments. The agency or person has
a plan to transfer its Convention cases
if it ceases to provide or is no longer
permitted to provide adoption services
in Convention cases. The plan includes
provisions for an organized closure and
reimbursement to clients of funds paid
for services not yet rendered.
(f) If it accepts charitable donations,
the agency or person has safeguards in
place to ensure that such donations do
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not influence child placement decisions
in any way.
(g) The agency or person assesses the
risks it assumes, including by reviewing
information on the availability of
insurance coverage for Conventionrelated activities. The agency or person
uses the assessment to meet the
requirements in paragraph (h) of this
section and as the basis for determining
the type and amount of professional,
general, directors’ and officers’, errors
and omissions, and other liability
insurance to carry.
(h) The agency or person maintains
professional liability insurance in
amounts reasonably related to its
exposure to risk, but in no case in an
amount less than $1,000,000 in the
aggregate.
(i) The agency’s or person’s chief
executive officer, chief financial officer,
and other officers or employees with
direct responsibility for financial
transactions or financial management of
the agency or person are bonded.
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§ 96.34
Compensation.
(a) The agency or person does not
compensate any individual who
provides intercountry adoption services
with an incentive fee or contingent fee
for each child located or placed for
adoption.
(b) The agency or person compensates
its directors, officers, employees, and
supervised providers who provide
intercountry adoption services only for
services actually rendered and only on
a fee-for-service, hourly wage, or salary
basis rather than a contingent fee basis.
(c) The agency or person does not
make any payments, promise payment,
or give other consideration to any
individual directly or indirectly
involved in provision of adoption
services in a particular case, except for
salaries or fees for services actually
rendered and reimbursement for costs
incurred. This does not prohibit an
agency or person from providing in-kind
or other donations not intended to
influence or affect a particular adoption.
(d) The fees, wages, or salaries paid to
the directors, officers, employees, and
supervised providers of the agency or
person are not unreasonably high in
relation to the services actually
rendered, taking into account the
country in which the adoption services
are provided and norms for
compensation within the intercountry
adoption community in that country, to
the extent that such norms are known to
the accrediting entity; the location,
number, and qualifications of staff;
workload requirements; budget; and size
of the agency or person.
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(e) Any other compensation paid to
the agency’s or person’s directors or
members of its governing body is not
unreasonably high in relation to the
services rendered, taking into account
the same factors listed in paragraph (d)
of this section and its for-profit or
nonprofit status.
(f) The agency or person identifies all
vendors to whom clients are referred for
non-adoption services and discloses to
the accrediting entity any corporate or
financial arrangements and any family
relationships with such vendors.
Ethical Practices and Responsibilities
§ 96.35 Suitability of agencies and persons
to provide adoption services consistent
with the Convention.
(a) The agency or person provides
adoption services ethically and in
accordance with the Convention’s
principles of:
(1) Ensuring that intercountry
adoptions take place in the best interests
of children; and
(2) Preventing the abduction,
exploitation, sale, or trafficking of
children.
(b) In order to permit the accrediting
entity to evaluate the suitability of an
agency or person for accreditation or
approval, the agency or person discloses
to the accrediting entity the following
information related to the agency or
person, under its current or any former
name:
(1) Any instances in which the agency
or person has lost the right to provide
adoption services in any State or
country, including the basis for such
action(s);
(2) Any instances in which the agency
or person was debarred or otherwise
denied the authority to provide
adoption services in any State or
country, including the basis and
disposition of such action(s);
(3) Any licensing suspensions for
cause or other negative sanctions by
oversight bodies against the agency or
person, including the basis and
disposition of such action(s);
(4) For the prior ten-year period, any
disciplinary action(s) against the agency
or person by a licensing or accrediting
body, including the basis and
disposition of such action(s);
(5) For the prior ten-year period, any
written complaint(s) related to the
provision of adoption-related services,
including the basis and disposition of
such complaints, against the agency or
person filed with any State or Federal or
foreign regulatory body and of which
the agency or person was notified;
(6) For the prior ten-year period, any
known past or pending investigation(s)
(by Federal authorities or by public
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domestic authorities), criminal
charge(s), child abuse charge(s), or
lawsuit(s) against the agency or person,
related to the provision of child welfare
or adoption-related services, and the
basis and disposition of such action(s).
(7) Any instances where the agency or
person has been found guilty of any
crime under Federal, State, or foreign
law or has been found to have
committed any civil or administrative
violation involving financial
irregularities under Federal, State, or
foreign law;
(8) For the prior five-year period, any
instances where the agency or person
has filed for bankruptcy; and
(9) Descriptions of any businesses or
activities that are inconsistent with the
principles of the Convention and that
have been or are currently carried out by
the agency or person, affiliate
organizations, or by any organization in
which the agency or person has an
ownership or controlling interest.
(c) In order to permit the accrediting
entity to evaluate the suitability of an
agency or person for accreditation or
approval, the agency or person (for its
current or any former names) discloses
to the accrediting entity the following
information about its individual
directors, officers, and employees:
(1) For the prior ten-year period, any
conduct by any such individual related
to the provision of adoption-related
services that was subject to external
disciplinary proceeding(s);
(2) Any convictions or current
investigations of any such individual
who is in a senior management position
for acts involving financial
irregularities;
(3) The results of a State criminal
background check and a child abuse
clearance for any such individual in the
United States in a senior management
position or who works directly with
parent(s) and/or children (unless such
checks have been included in the State
licensing process); and
(4) A completed FBI Form FD–258 for
each such individual in the United
States in a senior management position
or who works directly with parent(s)
and/or children, which the agency or
person must keep on file in case future
allegations warrant submission of the
form for a Federal criminal background
check of any such individual.
(5) Descriptions of any businesses or
activities that are inconsistent with the
principles of the Convention and that
are known to have been or are currently
carried out by current individual
directors, officers, or employees of the
agency or person.
(d) In order to permit the accrediting
entity to evaluate the suitability of a
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person who is an individual practitioner
for approval, the individual:
(1) Provides the results of a State
criminal background check and a child
abuse clearance to the accrediting
entity;
(2) Completes and retains a FBI Form
FD–258 on file in case future allegations
warrant submission of the form for a
Federal criminal background check;
(3) If a lawyer, for every jurisdiction
in which he or she has ever been
admitted to the Bar, provides a
certificate of good standing or an
explanation of why he or she is not in
good standing, accompanied by any
relevant documentation and
immediately reports to the accrediting
entity any disciplinary action
considered by a State bar association,
regardless of whether the action relates
to intercountry adoption; and
(4) If a social worker, for every
jurisdiction in which he or she has been
licensed, provides a certificate of good
standing or an explanation of why he or
she is not in good standing,
accompanied by any relevant
documentation.
(e) In order to permit the accrediting
entity to monitor the suitability of an
agency or person, the agency or person
must disclose any changes in the
information required by § 96.35 within
thirty business days of learning of the
change.
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§ 96.36
Prohibition on child buying.
(a) The agency or person prohibits its
employees and agents from giving
money or other consideration, directly
or indirectly, to a child’s parent(s), other
individual(s), or an entity as payment
for the child or as an inducement to
release the child. If permitted or
required by the child’s country of origin,
an agency or person may remit
reasonable payments for activities
related to the adoption proceedings, prebirth and birth medical costs, the care
of the child, the care of the birth mother
while pregnant and immediately
following birth of the child, or the
provision of child welfare and child
protection services generally. Permitted
or required contributions shall not be
remitted as payment for the child or as
an inducement to release the child.
(b) The agency or person has written
policies and procedures in place
reflecting the prohibitions in paragraph
(a) of this section and reinforces them in
its employee training programs.
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Professional Qualifications and
Training for Employees
§ 96.37 Education and experience
requirements for social service personnel.
(a) The agency or person only uses
employees with appropriate
qualifications and credentials to
perform, in connection with a
Convention adoption, adoption-related
social service functions that require the
application of clinical skills and
judgment (home studies, child
background studies, counseling, parent
preparation, post-placement, and other
similar services).
(b) The agency’s or person’s
employees meet any State licensing or
regulatory requirements for the services
they are providing.
(c) The agency’s or person’s executive
director, the supervisor overseeing a
case, or the social service employee
providing adoption-related social
services that require the application of
clinical skills and judgment (home
studies, child background studies,
counseling, parent preparation, postplacement, and other similar services)
has experience in the professional
delivery of intercountry adoption
services.
(d) Supervisors. The agency’s or
person’s social work supervisors have
prior experience in family and
children’s services, adoption, or
intercountry adoption and either:
(1) A master’s degree from an
accredited program of social work;
(2) A master’s degree (or doctorate) in
a related human service field, including,
but not limited to, psychology,
psychiatry, psychiatric nursing,
counseling, rehabilitation counseling, or
pastoral counseling; or
(3) In the case of a social work
supervisor who is or was an incumbent
at the time the Convention enters into
force for the United States, the
supervisor has significant skills and
experience in intercountry adoption and
has regular access for consultation
purposes to an individual with the
qualifications listed in paragraph (d)(1)
or paragraph (d)(2) of this section.
(e) Non-supervisory employees. The
agency’s or person’s non-supervisory
employees providing adoption-related
social services that require the
application of clinical skills and
judgment other than home studies or
child background studies have either:
(1) A master’s degree from an
accredited program of social work or in
another human service field; or
(2) A bachelor’s degree from an
accredited program of social work; or a
combination of a bachelor’s degree in
any field and prior experience in family
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and children’s services, adoption, or
intercountry adoption; and
(3) Are supervised by an employee of
the agency or person who meets the
requirements for supervisors in
paragraph (d) of this section.
(f) Home studies. The agency’s or
person’s employees who conduct home
studies:
(1) Are authorized or licensed to
complete a home study under the laws
of the States in which they practice;
(2) Meet the INA requirements for
home study preparers in 8 CFR 204.3(b);
and
(3) Are supervised by an employee of
the agency or person who meets the
requirements in paragraph (d) of this
section.
(g) Child background studies. The
agency’s or person’s employees who
prepare child background studies:
(1) Are authorized or licensed to
complete a child background study
under the laws of the States in which
they practice; and
(2) Are supervised by an employee of
the agency or person who meets the
requirements in paragraph (d) of this
section.
§ 96.38 Training requirements for social
service personnel.
(a) The agency or person provides
newly hired employees who have
adoption-related responsibilities
involving the application of clinical
skills and judgment (home studies,
child background studies, counseling
services, parent preparation, postplacement and other similar services)
with a comprehensive orientation to
intercountry adoption that includes
training on:
(1) The requirements of the
Convention, the IAA, the regulations
implementing the IAA, and other
applicable Federal regulations;
(2) The INA regulations applicable to
the immigration of children adopted
from a Convention country;
(3) The adoption laws of any
Convention country where the agency or
person provides adoption services;
(4) Relevant State laws;
(5) Ethical considerations in
intercountry adoption and prohibitions
on child-buying;
(6) The agency’s or person’s goals,
ethical and professional guidelines,
organizational lines of accountability,
policies, and procedures; and
(7) The cultural diversity of the
population(s) served by the agency or
person.
(b) In addition to the orientation
training required under paragraph (a) of
this section, the agency or person
provides initial training to newly hired
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or current employees whose
responsibilities include providing
adoption-related social services that
involve the application of clinical skills
and judgment (home studies, child
background studies, counseling
services, parent preparation, postplacement and other similar services)
that addresses:
(1) The factors in the countries of
origin that lead to children needing
adoptive families;
(2) Feelings of separation, grief, and
loss experienced by the child with
respect to the family of origin;
(3) Attachment and post-traumatic
stress disorders;
(4) Psychological issues facing
children who have experienced abuse or
neglect and/or whose parents’ rights
have been terminated because of abuse
or neglect;
(5) The impact of institutionalization
on child development;
(6) Outcomes for children placed for
adoption internationally and the
benefits of permanent family
placements over other forms of
government care;
(7) The most frequent medical and
psychological problems experienced by
children from the countries of origin
served by the agency or person;
(8) The process of developing
emotional ties to an adoptive family;
(9) Acculturation and assimilation
issues, including those arising from
factors such as race, ethnicity, religion,
and culture and the impact of having
been adopted internationally; and
(10) Child, adolescent, and adult
development as affected by adoption.
(c) The agency or person ensures that
employees who provide adoptionrelated social services that involve the
application of clinical skills and
judgment (home studies, child
background studies, counseling
services, parent preparation, postplacement and other similar services)
also receive, in addition to the
orientation and initial training
described in paragraphs (a) and (b) of
this section, no less than thirty hours of
training every two years, or more if
required by State law, on current and
emerging adoption practice issues
through participation in seminars,
conferences, documented distance
learning courses, and other similar
programs. Continuing education hours
required under State law may count
toward the thirty hours of training as
long as the training is related to current
and emerging adoption practice issues.
(d) The agency or person exempts
newly hired and current employees
from elements of the orientation and
initial training required in paragraphs
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(a) and (b) of this section only where the
employee has demonstrated experience
with intercountry adoption and
knowledge of the Convention and the
IAA.
Information Disclosure, Fee Practices,
and Quality Control Policies and
Practices
§ 96.39 Information disclosure and quality
control practices.
(a) The agency or person fully
discloses in writing to the general
public upon request and to prospective
client(s) upon initial contact:
(1) Its adoption service policies and
practices, including general eligibility
criteria and fees;
(2) The supervised providers with
whom the prospective client(s) can
expect to work in the United States and
in the child’s country of origin and the
usual costs associated with their
services; and
(3) A sample written adoption
services contract substantially like the
one that the prospective client(s) will be
expected to sign should they proceed.
(b) The agency or person discloses to
client(s) and prospective client(s) that
the following information is available
upon request and makes such
information available when requested:
(1) The number of its adoption
placements per year for the prior three
calendar years, and the number and
percentage of those placements that
remain intact, are disrupted, or have
been dissolved as of the time the
information is provided;
(2) The number of parents who apply
to adopt on a yearly basis, based on data
for the prior three calendar years; and
(3) The number of children eligible for
adoption and awaiting an adoptive
placement referral via the agency or
person.
(c) The agency or person does not give
preferential treatment to its board
members, contributors, volunteers,
employees, agents, consultants, or
independent contractors with respect to
the placement of children for adoption
and has a written policy to this effect.
(d) The agency or person requires a
client to sign a waiver of liability as part
of the adoption service contract only
where that waiver complies with
applicable State law. Any waiver
required is limited and specific, based
on risks that have been discussed and
explained to the client in the adoption
services contract.
(e) The agency or person cooperates
with reviews, inspections, and audits by
the accrediting entity or the Secretary.
(f) The agency or person uses the
internet in the placement of individual
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children eligible for adoption only
where:
(1) Such use is not prohibited by
applicable State or Federal law or by the
laws of the child’s country of origin;
(2) Such use is subject to controls to
avoid misuse and links to any sites that
reflect practices that involve the sale,
abduction, exploitation, or trafficking of
children;
(3) Such use, if it includes
photographs, is designed to identify
children either who are currently
waiting for adoption or who have
already been adopted or placed for
adoption (and who are clearly so
identified); and
(4) Such use does not serve as a
substitute for the direct provision of
adoption services, including services to
the child, the prospective adoptive
parent(s), and/or the birth parent(s).
§ 96.40
Fee policies and procedures.
(a) The agency or person provides to
all applicants, prior to application, a
written schedule of expected total fees
and estimated expenses and an
explanation of the conditions under
which fees or expenses may be charged,
waived, reduced, or refunded and of
when and how the fees and expenses
must be paid.
(b) Before providing any adoption
service to prospective adoptive
parent(s), the agency or person itemizes
and discloses in writing the following
information for each separate category
of fees and estimated expenses that the
prospective adoptive parent(s) will be
charged in connection with a
Convention adoption:
(1) Home study. The expected total
fees and estimated expenses for home
study preparation and approval,
whether the home study is to be
prepared directly by the agency or
person itself, or prepared by a
supervised provider, exempted
provider, or approved person and
approved as required under § 96.47;
(2) Adoption expenses in the United
States. The expected total fees and
estimated expenses for all adoption
services other than the home study that
will be provided in the United States.
This category includes, but is not
limited to, personnel costs,
administrative overhead, operational
costs, training and education,
communications and publications costs,
and any other costs related to providing
adoption services in the United States;
(3) Foreign country program expenses.
The expected total fees and estimated
expenses for all adoption services that
will be provided in the child’s
Convention country. This category
includes, but is not limited to, costs for
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personnel, administrative overhead,
training, education, legal services, and
communications, and any other costs
related to providing adoption services in
the child’s Convention country;
(4) Care of the child. The expected
total fees and estimated expenses
charged to prospective adoptive
parent(s) for the care of the child in the
country of origin prior to adoption,
including, but not limited to, costs for
food, clothing, shelter and medical care;
foster care services; orphanage care; and
any other services provided directly to
the child;
(5) Translation and document
expenses. The expected total fees and
estimated expenses for obtaining any
necessary documents and for any
translation of documents related to the
adoption, along with information on
whether the prospective adoptive
parent(s) will be expected to pay such
costs directly or to third parties, either
in the United States or in the child’s
Convention country, or through the
agency or person. This category
includes, but is not limited to, costs for
obtaining, translating, or copying
records or documents required to
complete the adoption, costs for the
child’s Convention court documents,
passport, adoption certificate and other
documents related to the adoption, and
costs for notarizations and certifications;
(6) Contributions. Any fixed
contribution amount or percentage that
the prospective adoptive parent(s) will
be expected or required to make to child
protection or child welfare service
programs in the child’s Convention
country or in the United States, along
with an explanation of the intended use
of the contribution and the manner in
which the transaction will be recorded
and accounted for; and
(7) Post-placement and post-adoption
reports. The expected total fees and
estimated expenses for any postplacement or post-adoption reports that
the agency or person or parent(s) must
prepare in light of any requirements of
the expected country of origin.
(c) If the following fees and estimated
expenses were not disclosed as part of
the categories identified in paragraph (b)
of this section, the agency or person
itemizes and discloses in writing any:
(1) Third party fees. The expected
total fees and estimated expenses for
services that the prospective adoptive
parent(s) will be responsible to pay
directly to a third party. Such third
party fees include, but are not limited
to, fees to competent authorities for
services rendered or Central Authority
processing fees; and
(2) Travel and accommodation
expenses. The expected total fees and
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estimated expenses for any travel,
transportation, and accommodation
services arranged by the agency or
person for the prospective adoptive
parent(s).
(d) The agency or person also
specifies in its adoption services
contract when and how funds advanced
to cover fees or expenses will be
refunded if adoption services are not
provided.
(e) When the agency or person uses
part of its fees to provide special
services, such as cultural programs for
adoptee(s), scholarships or other
services, it discloses this policy to the
prospective adoptive parent(s) in
advance of providing any adoption
services and gives the prospective
adoptive parent(s) a general description
of the programs supported by such
funds.
(f) The agency or person has
mechanisms in place for transferring
funds to Convention countries when the
financial institutions of the Convention
country so permit and for obtaining
written receipts for such transfers, so
that direct cash transactions by the
prospective adoptive parent(s) to pay for
adoption services provided in the
Convention country are minimized or
unnecessary.
(g) The agency or person does not
customarily charge additional fees and
expenses beyond those disclosed in the
adoption services contract and has a
written policy to this effect. In the event
that unforeseen additional fees and
expenses are incurred in the Convention
country, the agency or person charges
such additional fees and expenses only
under the following conditions:
(1) It discloses the fees and expenses
in writing to the prospective adoptive
parent(s);
(2) It obtains the specific consent of
the prospective adoptive parent(s) prior
to expending any funds in excess of
$1000 for which the agency or person
will hold the prospective adoptive
parent(s) responsible or gives the
prospective adoptive parent(s) the
opportunity to waive the notice and
consent requirement in advance. If the
prospective adoptive parent(s) has the
opportunity to waive the notice and
consent requirement in advance, this
policy is reflected in the written policies
and procedures of the agency or person;
and
(3) It provides written receipts to the
prospective adoptive parent(s) for fees
and expenses paid directly by the
agency or person in the Convention
country and retains copies of such
receipts.
(h) The agency or person returns any
funds to which the prospective adoptive
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8145
parent(s) may be entitled within sixty
days of the completion of the delivery
of services.
Responding to Complaints and Records
and Reports Management
§ 96.41 Procedures for responding to
complaints and improving service delivery.
(a) The agency or person has written
complaint policies and procedures that
incorporate the standards in paragraphs
(b) through (h) of this section and
provides a copy of such policies and
procedures, including contact
information for the Complaint Registry,
to client(s) at the time the adoption
services contract is signed.
(b) The agency or person permits any
birth parent, prospective adoptive
parent or adoptive parent, or adoptee to
lodge directly with the agency or person
signed and dated complaints about any
of the services or activities of the agency
or person (including its use of
supervised providers) that he or she
believes raise an issue of compliance
with the Convention, the IAA, or the
regulations implementing the IAA, and
advises such individuals of the
additional procedures available to them
if they are dissatisfied with the agency’s
or person’s response to their complaint.
(c) The agency or person responds in
writing to complaints received pursuant
to paragraph (b) of this section within
thirty days of receipt, and provides
expedited review of such complaints
that are time-sensitive or that involve
allegations of fraud.
(d) The agency or person maintains a
written record of each complaint
received pursuant to paragraph (b) of
this section and the steps taken to
investigate and respond to it and makes
this record available to the accrediting
entity or the Secretary upon request.
(e) The agency or person does not take
any action to discourage a client or
prospective client from, or retaliate
against a client or prospective client for:
making a complaint; expressing a
grievance; providing information in
writing or interviews to an accrediting
entity on the agency’s or person’s
performance; or questioning the conduct
of or expressing an opinion about the
performance of an agency or person.
(f) The agency or person provides to
the accrediting entity and the Secretary,
on a semi-annual basis, a summary of all
complaints received pursuant to
paragraph (b) of this section during the
preceding six months (including the
number of complaints received and how
each complaint was resolved) and an
assessment of any discernible patterns
in complaints received against the
agency or person pursuant to paragraph
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(b) of this section, along with
information about what systemic
changes, if any, were made or are
planned by the agency or person in
response to such patterns.
(g) The agency or person provides any
information about complaints received
pursuant to paragraph (b) of this section
as may be requested by the accrediting
entity or the Secretary.
(h) The agency or person has a quality
improvement program appropriate to its
size and circumstances through which it
makes systematic efforts to improve its
adoption services as needed. The agency
or person uses quality improvement
methods such as reviewing complaint
data, using client satisfaction surveys, or
comparing the agency’s or person’s
practices and performance against the
data contained in the Secretary’s annual
reports to Congress on intercountry
adoptions.
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§ 96.42 Retention, preservation, and
disclosure of adoption records.
(a) The agency or person retains or
archives adoption records in a safe,
secure, and retrievable manner for the
period of time required by applicable
State law.
(b) The agency or person makes
readily available to the adoptee and the
adoptive parent(s) upon request all nonidentifying information in its custody
about the adoptee’s health history or
background.
(c) The agency or person ensures that
personal data gathered or transmitted in
connection with an adoption is used
only for the purposes for which the
information was gathered and
safeguards sensitive individual
information.
(d) The agency or person has a plan
that is consistent with the provisions of
this section, the plan required under
§ 96.33, and applicable State law for
transferring custody of adoption records
that are subject to retention or archival
requirements to an appropriate
custodian, and ensuring the
accessibility of those adoption records,
in the event that the agency or person
ceases to provide or is no longer
permitted to provide adoption services
under the Convention.
(e) The agency or person notifies the
accrediting entity and the Secretary in
writing within thirty days of the time it
ceases to provide or is no longer
permitted to provide adoption services
and provides information about the
transfer of its adoption records.
§ 96.43 Case tracking, data management,
and reporting.
(a) When acting as the primary
provider, the agency or person
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maintains all the data required in this
section in a format approved by the
accrediting entity and provides it to the
accrediting entity on an annual basis.
(b) When acting as the primary
provider, the agency or person routinely
generates and maintains reports as
follows:
(1) For cases involving children
immigrating to the United States,
information and reports on the total
number of intercountry adoptions
undertaken by the agency or person
each year in both Convention and nonConvention cases and, for each case:
(i) The Convention country or other
country from which the child emigrated;
(ii) The State to which the child
immigrated;
(iii) The State, Convention country, or
other country in which the adoption
was finalized;
(iv) The age of the child; and
(v) The date of the child’s placement
for adoption.
(2) For cases involving children
emigrating from the United States,
information and reports on the total
number of intercountry adoptions
undertaken by the agency or person
each year in both Convention and nonConvention cases and, for each case:
(i) The State from which the child
emigrated;
(ii) The Convention country or other
country to which the child immigrated;
(iii) The State, Convention country, or
other country in which the adoption
was finalized;
(iv) The age of the child; and
(v) The date of the child’s placement
for adoption.
(3) For each disrupted placement
involving a Convention adoption,
information and reports about the
disruption, including information on:
(i) The Convention country from
which the child emigrated;
(ii) The State to which the child
immigrated;
(iii) The age of the child;
(iv) The date of the child’s placement
for adoption;
(v) The reason(s) for and resolution(s)
of the disruption of the placement for
adoption, including information on the
child’s re-placement for adoption and
final legal adoption;
(vi) The names of the agencies or
persons that handled the placement for
adoption; and
(vii) The plans for the child.
(4) Wherever possible, for each
dissolution of a Convention adoption,
information and reports on the
dissolution, including information on:
(i) The Convention country from
which the child emigrated;
(ii) The State to which the child
immigrated;
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(iii) The age of the child;
(iv) The date of the child’s placement
for adoption;
(v) The reason(s) for and resolution(s)
of the dissolution of the adoption, to the
extent known by the agency or person;
(vi) The names of the agencies or
persons that handled the placement for
adoption; and
(vii) The plans for the child.
(5) Information on the shortest,
longest, and average length of time it
takes to complete a Convention
adoption, set forth by the child’s
country of origin, calculated from the
time the child is matched with the
prospective adoptive parent(s) until the
time the adoption is finalized by a court,
excluding any period for appeal;
(6) Information on the range of
adoption fees, including the lowest,
highest, average, and the median of such
fees, set forth by the child’s country of
origin, charged by the agency or person
for Convention adoptions involving
children immigrating to the United
States in connection with their
adoption.
(c) If the agency or person provides
adoption services in cases not subject to
the Convention that involve a child
emigrating from the United States for
the purpose of adoption or after an
adoption has been finalized, it provides
such information as required by the
Secretary directly to the Secretary and
demonstrates to the accrediting entity
that it has provided this information.
(d) The agency or person provides any
of the information described in
paragraphs (a) through (c) of this section
to the accrediting entity or the Secretary
within thirty days of request.
Service Planning and Delivery
§ 96.44
Acting as primary provider.
(a) When required by § 96.14(a), the
agency or person acts as primary
provider and adheres to the provisions
in § 96.14(b) through (e). When acting as
the primary provider, the agency or
person develops and implements a
service plan for providing all adoption
services and provides all such services,
either directly or through arrangements
with supervised providers, exempted
providers, public domestic authorities,
competent authorities, Central
Authorities, public foreign authorities,
or, to the extent permitted by § 96.14(c),
other foreign providers (agencies,
persons, or other non-governmental
entities).
(b) The agency or person has an
organizational structure, financial and
personnel resources, and policies and
procedures in place that demonstrate
that the agency or person is capable of
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acting as a primary provider in any
Convention adoption case and, when
acting as the primary provider, provides
appropriate supervision to supervised
providers and verifies the work of other
foreign providers in accordance with
§§ 96.45 and 96.46.
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§ 96.45 Using supervised providers in the
United States.
(a) The agency or person, when acting
as the primary provider and using
supervised providers in the United
States to provide adoption services,
ensures that each such supervised
provider:
(1) Is in compliance with applicable
State licensing and regulatory
requirements in all jurisdictions in
which it provides adoption services;
(2) Does not engage in practices
inconsistent with the Convention’s
principles of furthering the best
interests of the child and preventing the
sale, abduction, exploitation, or
trafficking of children; and
(3) Before entering into an agreement
with the primary provider for the
provision of adoption services, discloses
to the primary provider the suitability
information listed in § 96.35.
(b) The agency or person, when acting
as the primary provider and using
supervised providers in the United
States to provide adoption services,
ensures that each such supervised
provider operates under a written
agreement with the primary provider
that:
(1) Identifies clearly the adoption
service(s) to be provided by the
supervised provider and requires that
the service(s) be provided in accordance
with the applicable service standard(s)
for accreditation and approval (for
example: home study (§ 96.47); parent
training (§ 96.48); child background
studies and consent (§ 96.53));
(2) Requires the supervised provider
to comply with the following standards
regardless of the type of adoption
services it is providing: § 96.36
(prohibition on child-buying), § 96.34
(compensation), § 96.38 (employee
training), § 96.39(d) (waivers of
liability), and § 96.41(b) through (e)
(complaints);
(3) Identifies specifically the lines of
authority between the primary provider
and the supervised provider, the
employee of the primary provider who
will be responsible for supervision, and
the employee of the supervised provider
who will be responsible for ensuring
compliance with the written agreement;
(4) States clearly the compensation
arrangement for the services to be
provided and the fees and expenses to
be charged by the supervised provider;
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(5) Specifies whether the supervised
provider’s fees and expenses will be
billed to and paid by the client(s)
directly or billed to the client through
the primary provider;
(6) Provides that, if billing the
client(s) directly for its service, the
supervised provider will give the
client(s) an itemized bill of all fees and
expenses to be paid, with a written
explanation of how and when such fees
and expenses will be refunded if the
service is not completed, and will return
any funds collected to which the
client(s) may be entitled within sixty
days of the completion of the delivery
of services;
(7) Requires the supervised provider
to meet the same personnel
qualifications as accredited agencies
and approved persons, as provided for
in § 96.37, except that, for purposes of
§§ 96.37(e)(3), (f)(3), and (g)(2), the work
of the employee must be supervised by
an employee of an accredited agency or
approved person;
(8) Requires the supervised provider
to limit the use of and safeguard
personal data gathered or transmitted in
connection with an adoption, as
provided for in § 96.42;
(9) Requires the supervised provider
to respond within a reasonable period of
time to any request for information from
the primary provider, the Secretary, or
the accrediting entity that issued the
primary provider’s accreditation or
approval;
(10) Requires the supervised provider
to provide the primary provider on a
timely basis any data that is necessary
to comply with the primary provider’s
reporting requirements;
(11) Requires the supervised provider
to disclose promptly to the primary
provider any changes in the suitability
information required by § 96.35;
(12) Permits suspension or
termination of the agreement on
reasonable notice if the primary
provider has grounds to believe that the
supervised provider is not in
compliance with the agreement or the
requirements of this section.
§ 96.46 Using providers in Convention
countries.
(a) The agency or person, when acting
as the primary provider and using
foreign supervised providers to provide
adoption services in Convention
countries, ensures that each such
foreign supervised provider:
(1) Is in compliance with the laws of
the Convention country in which it
operates;
(2) Does not engage in practices
inconsistent with the Convention’s
principles of furthering the best
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interests of the child and preventing the
sale, abduction, exploitation, or
trafficking of children;
(3) Before entering into an agreement
with the primary provider for the
provision of adoption services, discloses
to the primary provider the suitability
information listed in § 96.35, taking into
account the authorities in the
Convention country that are analogous
to the authorities identified in that
section;
(4) Does not have a pattern of
licensing suspensions or other sanctions
and has not lost the right to provide
adoption services in any jurisdiction for
reasons germane to the Convention; and
(5) Is accredited in the Convention
country in which it operates, if such
accreditation is required by the laws of
that Convention country to perform the
adoption services it is providing.
(b) The agency or person, when acting
as the primary provider and using
foreign supervised providers to provide
adoption services in Convention
countries, ensures that each such
foreign supervised provider operates
under a written agreement with the
primary provider that:
(1) Identifies clearly the adoption
service(s) to be provided by the foreign
supervised provider;
(2) Requires the foreign supervised
provider, if responsible for obtaining
medical or social information on the
child, to comply with the standards in
§ 96.49(d) through (j);
(3) Requires the foreign supervised
provider to adhere to the standard in
§ 96.36(a) prohibiting child buying; and
has written policies and procedures in
place reflecting the prohibitions in
§ 96.36(a) and reinforces them in
training programs for its employees and
agents;
(4) Requires the foreign supervised
provider to compensate its directors,
officers, and employees who provide
intercountry adoption services on a feefor-service, hourly wage, or salary basis,
rather than based on whether a child is
placed for adoption, located for an
adoptive placement, or on a similar
contingent fee basis;
(5) Identifies specifically the lines of
authority between the primary provider
and the foreign supervised provider, the
employee of the primary provider who
will be responsible for supervision, and
the employee of the supervised provider
who will be responsible for ensuring
compliance with the written agreement;
(6) States clearly the compensation
arrangement for the services to be
provided and the fees and expenses to
be charged by the foreign supervised
provider;
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(7) Specifies whether the foreign
supervised provider’s fees and expenses
will be billed to and paid by the
client(s) directly or billed to the client
through the primary provider;
(8) Provides that, if billing the
client(s) directly for its service, the
foreign supervised provider will give
the client(s) an itemized bill of all fees
and expenses to be paid, with a written
explanation of how and when such fees
and expenses will be refunded if the
service is not completed, and will return
any funds collected to which the
client(s) may be entitled within sixty
days of the completion of the delivery
of services;
(9) Requires the foreign supervised
provider to respond within a reasonable
period of time to any request for
information from the primary provider,
the Secretary, or the accrediting entity
that issued the primary provider’s
accreditation or approval;
(10) Requires the foreign supervised
provider to provide the primary
provider on a timely basis any data that
is necessary to comply with the primary
provider’s reporting requirements;
(11) Requires the foreign supervised
provider to disclose promptly to the
primary provider any changes in the
suitability information required by
§ 96.35; and
(12) Permits suspension or
termination of the agreement on
reasonable notice if the primary
provider has grounds to believe that the
foreign supervised provider is not in
compliance with the agreement or the
requirements of this section.
(c) The agency or person, when acting
as the primary provider and, in
accordance with § 96.14, using foreign
providers that are not under its
supervision, verifies, through review of
the relevant documentation and other
appropriate steps, that:
(1) Any necessary consent to
termination of parental rights or to
adoption obtained by the foreign
provider was obtained in accordance
with applicable foreign law and Article
4 of the Convention;
(2) Any background study and report
on a child in a case involving
immigration to the United States (an
incoming case) performed by the foreign
provider was performed in accordance
with applicable foreign law and Article
16 of the Convention.
(3) Any home study and report on
prospective adoptive parent(s) in a case
involving emigration from the United
States (an outgoing case) performed by
the foreign provider was performed in
accordance with applicable foreign law
and Article 15 of the Convention.
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Standards for Cases in Which a Child
Is Immigrating to the United States
(Incoming Cases)
§ 96.47 Preparation of home studies in
incoming cases.
(a) The agency or person ensures that
a home study on the prospective
adoptive parent(s) (which for purposes
of this section includes the initial report
and any supplemental statement
submitted to DHS) is completed that
includes the following:
(1) Information about the prospective
adoptive parent(s)’ identity, eligibility
and suitability to adopt, background,
family and medical history, social
environment, reasons for adoption,
ability to undertake an intercountry
adoption, and the characteristics of the
children for whom the prospective
adoptive parent(s) would be qualified to
care (specifying in particular whether
they are willing and able to care for a
child with special needs);
(2) A determination whether the
prospective adoptive parent(s) are
eligible and suited to adopt;
(3) A statement describing the
counseling and training provided to the
prospective adoptive parent(s);
(4) The results of a criminal
background check on the prospective
adoptive parent(s) and any other
individual for whom a check is required
by 8 CFR 204.3(e);
(5) A full and complete statement of
all facts relevant to the eligibility and
suitability of the prospective adoptive
parent(s) to adopt a child under any
specific requirements identified to the
Secretary by the Central Authority of the
child’s country of origin; and
(6) A statement in each copy of the
home study that it is a true and accurate
copy of the home study that was
provided to the prospective adoptive
parent(s) or DHS.
(b) The agency or person ensures that
the home study is performed in
accordance with 8 CFR 204.3(e), and
any applicable State law.
(c) Where the home study is not
performed in the first instance by an
accredited agency or temporarily
accredited agency, the agency or person
ensures that the home study is reviewed
and approved in writing by an
accredited agency or temporarily
accredited agency. The written approval
must include a determination that the
home study:
(1) Includes all of the information
required by paragraph (a) of this section
and is performed in accordance with 8
CFR 204.3(e), and applicable State law;
and
(2) Was performed by an individual
who meets the requirements in
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§ 96.37(f), or, if the individual is an
exempted provider, ensures that the
individual meets the requirements for
home study providers established by 8
CFR 204.3(b).
(d) The agency or person takes all
appropriate measures to ensure the
timely transmission of the same home
study that was provided to the
prospective adoptive parent(s) or to
DHS to the Central Authority of the
child’s country of origin (or to an
alternative authority designated by that
Central Authority).
§ 96.48 Preparation and training of
prospective adoptive parent(s) in incoming
cases.
(a) The agency or person provides
prospective adoptive parent(s) with at
least ten hours (independent of the
home study) of preparation and training,
as described in paragraphs (b) and (c) of
this section, designed to promote a
successful intercountry adoption. The
agency or person provides such training
before the prospective adoptive
parent(s) travel to adopt the child or the
child is placed with the prospective
adoptive parent(s) for adoption.
(b) The training provided by the
agency or person addresses the
following topics:
(1) The intercountry adoption process,
the general characteristics and needs of
children awaiting adoption, and the incountry conditions that affect children
in the Convention country from which
the prospective adoptive parent(s) plan
to adopt;
(2) The effects on children of
malnutrition, relevant environmental
toxins, maternal substance abuse, and of
any other known genetic, health,
emotional, and developmental risk
factors associated with children from
the expected country of origin;
(3) Information about the impact on a
child of leaving familiar ties and
surroundings, as appropriate to the
expected age of the child;
(4) Data on institutionalized children
and the impact of institutionalization on
children, including the effect on
children of the length of time spent in
an institution and of the type of care
provided in the expected country of
origin;
(5) Information on attachment
disorders and other emotional problems
that institutionalized or traumatized
children and children with a history of
multiple caregivers may experience,
before and after their adoption;
(6) Information on the laws and
adoption processes of the expected
country of origin, including foreseeable
delays and impediments to finalization
of an adoption;
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(7) Information on the long-term
implications for a family that has
become multicultural through
intercountry adoption; and
(8) An explanation of any reporting
requirements associated with
Convention adoptions, including any
post-placement or post-adoption reports
required by the expected country of
origin.
(c) The agency or person also provides
the prospective adoptive parent(s) with
training that allows them to be as fully
prepared as possible for the adoption of
a particular child. This includes
counseling on:
(1) The child’s history and cultural,
racial, religious, ethnic, and linguistic
background;
(2) The known health risks in the
specific region or country where the
child resides; and
(3) Any other medical, social,
background, birth history, educational
data, developmental history, or any
other data known about the particular
child.
(d) The agency or person provides
such training through appropriate
methods, including:
(1) Collaboration among agencies or
persons to share resources to meet the
training needs of prospective adoptive
parents;
(2) Group seminars offered by the
agency or person or other agencies or
training entities;
(3) Individual counseling sessions;
(4) Video, computer-assisted, or
distance learning methods using
standardized curricula; or
(5) In cases where training cannot
otherwise be provided, an extended
home study process, with a system for
evaluating the thoroughness with which
the topics have been covered.
(e) The agency or person provides
additional in-person, individualized
counseling and preparation, as needed,
to meet the needs of the prospective
adoptive parent(s) in light of the
particular child to be adopted and his or
her special needs, and any other
training or counseling needed in light of
the child background study or the home
study.
(f) The agency or person provides the
prospective adoptive parent(s) with
information about print, internet, and
other resources available for continuing
to acquire information about common
behavioral, medical, and other issues;
connecting with parent support groups,
adoption clinics and experts; and
seeking appropriate help when needed.
(g) The agency or person exempts
prospective adoptive parent(s) from all
or part of the training and preparation
that would normally be required for a
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specific adoption only when the agency
or person determines that the
prospective adoptive parent(s) have
received adequate prior training or have
prior experience as parent(s) of children
adopted from abroad.
(h) The agency or person records the
nature and extent of the training and
preparation provided to the prospective
adoptive parent(s) in the adoption
record.
§ 96.49 Provision of medical and social
information in incoming cases.
(a) The agency or person provides a
copy of the child’s medical records
(including, to the fullest extent
practicable, a correct and complete
English-language translation of such
records) to the prospective adoptive
parent(s) as early as possible, but no
later than two weeks before either the
adoption or placement for adoption, or
the date on which the prospective
adoptive parent(s) travel to the
Convention country to complete all
procedures in such country relating to
the adoption or placement for adoption,
whichever is earlier.
(b) Where any medical record
provided pursuant to paragraph (a) of
this section is a summary or
compilation of other medical records,
the agency or person includes those
underlying medical records in the
medical records provided pursuant to
paragraph (a) if they are available.
(c) The agency or person provides the
prospective adoptive parent(s) with any
untranslated medical reports or
videotapes or other reports and provides
an opportunity for the client(s) to
arrange for their own translation of the
records, including a translation into a
language other than English, if needed.
(d) The agency or person itself uses
reasonable efforts, or requires its
supervised provider in the child’s
country of origin who is responsible for
obtaining medical information about the
child on behalf of the agency or person
to use reasonable efforts, to obtain
available information, including in
particular:
(1) The date that the Convention
country or other child welfare authority
assumed custody of the child and the
child’s condition at that time;
(2) History of any significant illnesses,
hospitalizations, special needs, and
changes in the child’s condition since
the Convention country or other child
welfare authority assumed custody of
the child;
(3) Growth data, including prenatal
and birth history, and developmental
status over time and current
developmental data at the time of the
child’s referral for adoption; and
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(4) Specific information on the known
health risks in the specific region or
country where the child resides.
(e) If the agency or person provides
medical information, other than the
information provided by public foreign
authorities, to the prospective adoptive
parent(s) from an examination by a
physician or from an observation of the
child by someone who is not a
physician, the agency or person uses
reasonable efforts to include the
following:
(1) The name and credentials of the
physician who performed the
examination or the individual who
observed the child;
(2) The date of the examination or
observation; how the report’s
information was retained and verified;
and if anyone directly responsible for
the child’s care has reviewed the report;
(3) If the medical information
includes references, descriptions, or
observations made by any individual
other than the physician who performed
the examination or the individual who
performed the observation, the identity
of that individual, the individual’s
training, and information on what data
and perceptions the individual used to
draw his or her conclusions;
(4) A review of hospitalizations,
significant illnesses, and other
significant medical events, and the
reasons for them;
(5) Information about the full range of
any tests performed on the child,
including tests addressing known risk
factors in the child’s country of origin;
and
(6) Current health information.
(f) The agency or person itself uses
reasonable efforts, or requires its
supervised provider in the child’s
country of origin who is responsible for
obtaining social information about the
child on behalf of the agency or person
to use reasonable efforts, to obtain
available information, including in
particular:
(1) Information about the child’s birth
family and prenatal history and cultural,
racial, religious, ethnic, and linguistic
background;
(2) Information about all of the child’s
past and current placements prior to
adoption, including, but not limited to
any social work or court reports on the
child and any information on who
assumed custody and provided care for
the child; and
(3) Information about any birth
siblings whose existence is known to
the agency or person, or its supervised
provider, including information about
such siblings’ whereabouts.
(g) Where any of the information
listed in paragraphs (d) and (f) of this
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section cannot be obtained, the agency
or person documents in the adoption
record the efforts made to obtain the
information and why it was not
obtainable. The agency or person
continues to use reasonable efforts to
secure those medical or social records
that could not be obtained up until the
adoption is finalized.
(h) Where available, the agency or
person provides information for
contacting the examining physician or
the individual who made the
observations to any physician engaged
by the prospective adoptive parent(s),
upon request.
(i) The agency or person ensures that
videotapes and photographs of the child
are identified by the date on which the
videotape or photograph was recorded
or taken and that they were made in
compliance with the laws in the country
where recorded or taken.
(j) The agency or person does not
withhold from or misrepresent to the
prospective adoptive parent(s) any
available medical, social, or other
pertinent information concerning the
child.
(k) The agency or person does not
withdraw a referral until the prospective
adoptive parent(s) have had two weeks
(unless extenuating circumstances
involving the child’s best interests
require a more expedited decision) to
consider the needs of the child and their
ability to meet those needs, and to
obtain physician review of medical
information and other descriptive
information, including videotapes of the
child if available.
cprice-sewell on PROD1PC66 with RULES2
§ 96.50 Placement and post-placement
monitoring until final adoption in incoming
cases.
(a) The agency or person takes all
appropriate measures to ensure that the
transfer of the child takes place in
secure and appropriate circumstances,
with properly trained and qualified
escorts, if used, and, if possible, in the
company of the prospective adoptive
parent(s).
(b) In the post-placement phase, the
agency or person monitors and
supervises the child’s placement to
ensure that the placement remains in
the best interests of the child, and
ensures that at least the number of home
visits required by State law or by the
child’s country of origin are performed,
whichever is greater.
(c) When a placement for adoption is
in crisis in the post-placement phase,
the agency or person makes an effort to
provide or arrange for counseling by an
individual with appropriate skills to
assist the family in dealing with the
problems that have arisen.
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(d) If counseling does not succeed in
resolving the crisis and the placement is
disrupted, the agency or person
assuming custody of the child assumes
responsibility for making another
placement of the child.
(e) The agency or person acts
promptly and in accord with any
applicable legal requirements to remove
the child when the placement may no
longer be in the child’s best interests, to
provide temporary care, to find an
eventual adoptive placement for the
child, and, in consultation with the
Secretary, to inform the Central
Authority of the child’s country of
origin about any new prospective
adoptive parent(s).
(1) In all cases where removal of a
child from a placement is considered,
the agency or person considers the
child’s views when appropriate in light
of the child’s age and maturity and,
when required by State law, obtains the
consent of the child prior to removal.
(2) The agency or person does not
return from the United States a child
placed for adoption in the United States
unless the Central Authority of the
country of origin and the Secretary have
approved the return in writing.
(f) The agency or person includes in
the adoption services contract with the
prospective adoptive parent(s) a plan
describing the agency’s or person’s
responsibilities if a placement for
adoption is disrupted. This plan
addresses:
(1) Who will have legal and financial
responsibility for transfer of custody in
an emergency or in the case of
impending disruption and for the care
of the child;
(2) If the disruption takes place after
the child has arrived in the United
States, under what circumstances the
child will, as a last resort, be returned
to the child’s country of origin, if that
is determined to be in the child’s best
interests;
(3) How the child’s wishes, age,
length of time in the United States, and
other pertinent factors will be taken into
account; and
(4) How the Central Authority of the
child’s country of origin and the
Secretary will be notified.
(g) The agency or person provides
post-placement reports until final
adoption of a child to the Convention
country when required by the
Convention country. Where such reports
are required, the agency or person:
(1) Informs the prospective adoptive
parent(s) in the adoption services
contract of the requirement prior to the
referral of the child for adoption;
(2) Informs the prospective adoptive
parent(s) that they will be required to
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provide all necessary information for
the report(s); and
(3) Discloses who will prepare the
reports and the fees that will be charged.
(h) The agency or person takes steps
to:
(1) Ensure that an order declaring the
adoption as final is sought by the
prospective adoptive parent(s), and
entered in compliance with section
301(c) of the IAA (42 U.S.C. 14931(c));
and
(2) Notify the Secretary of the
finalization of the adoption within
thirty days of the entry of the order.
§ 96.51 Post-adoption services in
incoming cases.
(a) The agency or person takes all
appropriate measures to ensure that the
transfer of the child takes place in
secure and appropriate circumstances,
with properly trained and qualified
escorts, if used, and, if possible, in the
company of the adoptive parent(s).
(b) The agency or person informs the
prospective adoptive parent(s) in the
adoption services contract whether the
agency or person will or will not
provide any post-adoption services. The
agency or person also informs the
prospective adoptive parent(s) in the
adoption services contract whether it
will provide services if an adoption is
dissolved, and, if it indicates it will, it
provides a plan describing the agency’s
or person’s responsibilities.
(c) When post-adoption reports are
required by the child’s country of origin,
the agency or person includes a
requirement for such reports in the
adoption services contract and makes
good-faith efforts to encourage adoptive
parent(s) to provide such reports.
(d) The agency or person does not
return from the United States an
adopted child whose adoption has been
dissolved unless the Central Authority
of the country of origin and the
Secretary have approved the return in
writing.
§ 96.52 Performance of Convention
communication and coordination functions
in incoming cases.
(a) The agency or person keeps the
Central Authority of the Convention
country and the Secretary informed as
necessary about the adoption process
and the measures taken to complete it,
as well as about the progress of the
placement if a probationary period is
required.
(b) The agency or person takes all
appropriate measures, consistent with
the procedures of the U.S. Central
Authority and of the Convention
country, to:
(1) Transmit on a timely basis the
home study to the Central Authority or
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other competent authority of the child’s
country of origin;
(2) Obtain the child background
study, proof that the necessary consents
to the child’s adoption have been
obtained, and the necessary
determination that the prospective
placement is in the child’s best
interests, from the Central Authority or
other competent authority in the child’s
country of origin;
(3) Provide confirmation that the
prospective adoptive parent(s) agree to
the adoption to the Central Authority or
other competent authority in the child’s
country of origin; and
(4) Transmit the determination that
the child is or will be authorized to
enter and reside permanently in the
United States to the Central Authority or
other competent authority in the child’s
country of origin.
(c) The agency or person takes all
necessary and appropriate measures,
consistent with the procedures of the
Convention country, to obtain
permission for the child to leave his or
her country of origin and to enter and
reside permanently in the United States.
(d) Where the transfer of the child
does not take place, the agency or
person returns the home study on the
prospective adoptive parent(s) and/or
the child background study to the
authorities that forwarded them.
(e) The agency or person takes all
necessary and appropriate measures to
perform any tasks in a Convention
adoption case that the Secretary
identifies are required to comply with
the Convention, the IAA, or any
regulations implementing the IAA.
Standards for Cases in Which a Child
Is Emigrating From the United States
(Outgoing Cases)
cprice-sewell on PROD1PC66 with RULES2
§ 96.53 Background studies on the child
and consents in outgoing cases.
(a) The agency or person takes all
appropriate measures to ensure that a
child background study is performed
that includes information about the
child’s identity, adoptability,
background, social environment, family
history, medical history (including that
of the child’s family), and any special
needs of the child. The child
background study must include the
following:
(1) Information that demonstrates that
consents were obtained in accordance
with paragraph (c) of this section;
(2) Information that demonstrates
consideration of the child’s wishes and
opinions in accordance with paragraph
(d) of this section and;
(3) Information that confirms that the
child background study was prepared
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either by an exempted provider or by an
individual who meets the requirements
set forth in § 96.37(g).
(b) Where the child background study
is not prepared in the first instance by
an accredited agency or temporarily
accredited agency, the agency or person
ensures that the child background study
is reviewed and approved in writing by
an accredited agency or temporarily
accredited agency. The written approval
must include a determination that the
background study includes all the
information required by paragraph (a) of
this section.
(c) The agency or person takes all
appropriate measures to ensure that
consents have been obtained as follows:
(1) The persons, institutions, and
authorities whose consent is necessary
for adoption have been counseled as
necessary and duly informed of the
effects of their consent, in particular,
whether or not an adoption will result
in the termination of the legal
relationship between the child and his
or her family of origin;
(2) All such persons, institutions, and
authorities have given their consents;
(3) The consents have been expressed
or evidenced in writing in the required
legal form, have been given freely, were
not induced by payments or
compensation of any kind, and have not
been withdrawn;
(4) The consent of the mother, where
required, was executed after the birth of
the child;
(5) The child, as appropriate in light
of his or her age and maturity, has been
counseled and duly informed of the
effects of the adoption and of his or her
consent to the adoption; and
(6) The child’s consent, where
required, has been given freely, in the
required legal form, and expressed or
evidenced in writing and not induced
by payment or compensation of any
kind.
(d) If the child is twelve years of age
or older, or as otherwise provided by
State law, the agency or person gives
due consideration to the child’s wishes
or opinions before determining that an
intercountry placement is in the child’s
best interests.
(e) The agency or person prior to the
child’s adoption takes all appropriate
measures to transmit to the Central
Authority or other competent authority
or accredited bodies of the Convention
country the child background study,
proof that the necessary consents have
been obtained, and the reasons for its
determination that the placement is in
the child’s best interests. In doing so,
the agency or person, as required by
Article 16(2) of the Convention, does
not reveal the identity of the mother or
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8151
the father if these identities may not be
disclosed under State law.
§ 96.54
cases.
Placement standards in outgoing
(a) Except in the case of adoption by
relatives or in the case in which the
birth parent(s) have identified specific
prospective adoptive parent(s) or in
other special circumstances accepted by
the State court with jurisdiction over the
case, the agency or person makes
reasonable efforts to find a timely
adoptive placement for the child in the
United States by:
(1) Disseminating information on the
child and his or her availability for
adoption through print, media, and
internet resources designed to
communicate with potential prospective
adoptive parent(s) in the United States;
(2) Listing information about the child
on a national or State adoption
exchange or registry for at least sixty
calendar days after the birth of the
child;
(3) Responding to inquiries about
adoption of the child; and
(4) Providing a copy of the child
background study to potential U.S.
prospective adoptive parent(s).
(b) The agency or person
demonstrates to the satisfaction of the
State court with jurisdiction over the
adoption that sufficient reasonable
efforts (including no efforts, when in the
best interests of the child) to find a
timely and qualified adoptive placement
for the child in the United States were
made.
(c) In placing the child for adoption,
the agency or person:
(1) To the extent consistent with State
law, gives significant weight to the
placement preferences expressed by the
birth parent(s) in all voluntary
placements;
(2) To the extent consistent with State
law, makes diligent efforts to place
siblings together for adoption and,
where placement together is not
possible, to arrange for contact between
separated siblings, unless it is in the
best interests of one of the siblings that
such efforts or contact not take place;
and
(3) Complies with all applicable
requirements of the Indian Child
Welfare Act.
(d) The agency or person complies
with any State law requirements
pertaining to the provision and payment
of independent legal counsel for birth
parents. If State law requires full
disclosure to the birth parent(s) that the
child is to be adopted by parent(s) who
reside outside the United States, the
agency or person provides such
disclosure.
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(e) The agency or person takes all
appropriate measures to give due
consideration to the child’s upbringing
and to his or her ethnic, religious, and
cultural background.
(f) When particular prospective
adoptive parent(s) in a Convention
country have been identified, the agency
or person takes all appropriate measures
to determine whether the envisaged
placement is in the best interests of the
child, on the basis of the child
background study and the home study
on the prospective adoptive parent(s).
(g) The agency or person thoroughly
prepares the child for the transition to
the Convention country, using ageappropriate services that address the
child’s likely feelings of separation,
grief, and loss and difficulties in making
any cultural, religious, racial, ethnic, or
linguistic adjustment.
(h) The agency or person takes all
appropriate measures to ensure that the
transfer of the child takes place in
secure and appropriate circumstances,
with properly trained and qualified
escorts, if used, and, if possible, in the
company of the adoptive parent(s) or the
prospective adoptive parent(s);
(i) Before the placement for adoption
proceeds, the agency or person
identifies the entity in the receiving
country that will provide postplacement supervision and reports, if
required by State law, and ensures that
the child’s adoption record contains the
information necessary for contacting
that entity.
(j) The agency or person ensures that
the child’s adoption record includes the
order granting the adoption or legal
custody for the purpose of adoption in
the Convention country.
(k) The agency or person consults
with the Secretary before arranging for
the return to the United States of any
child who has emigrated to a
Convention country in connection with
the child’s adoption.
cprice-sewell on PROD1PC66 with RULES2
§ 96.55 Performance of Convention
communication and coordination functions
in outgoing cases.
(a) The agency or person keeps the
Central Authority of the Convention
country and the Secretary informed as
necessary about the adoption process
and the measures taken to complete it,
as well as about the progress of the
placement if a probationary period is
required.
(b) The agency or person ensures that:
(1) Copies of all documents from the
State court proceedings, including the
order granting the adoption or legal
custody, are provided to the Secretary;
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(2) Any additional information on the
adoption is transmitted to the Secretary
promptly upon request; and
(3) It otherwise facilitates, as
requested, the Secretary’s ability to
provide the certification that the child
has been adopted or that custody has
been granted for the purpose of
adoption, in accordance with the
Convention and the IAA.
(c) Where the transfer of the child
does not take place, the agency or
person returns the home study on the
prospective adoptive parent(s) and/or
the child background study to the
authorities that forwarded them.
(d) The agency or person provides to
the State court with jurisdiction over the
adoption:
(1) Proof that consents have been
given as required in § 96.53(c);
(2) An English copy or certified
English translation of the home study on
the prospective adoptive parent(s) in the
Convention country, and the
determination by the agency or person
that the placement with the prospective
adoptive parent(s) is in the child’s best
interests;
(3) Evidence that the prospective
adoptive parent(s) in the Convention
country agree to the adoption;
(4) Evidence that the child will be
authorized to enter and reside
permanently in the Convention country
or on the same basis as that of the
prospective adoptive parent(s); and
(5) Evidence that the Central
Authority of the Convention country has
agreed to the adoption, if such consent
is necessary under its laws for the
adoption to become final.
(e) The agency or person makes the
showing required by § 96.54(b) to the
State court with jurisdiction over the
adoption.
(f) The agency or person takes all
necessary and appropriate measures to
perform any tasks in a Convention
adoption case that the Secretary
identifies are required to comply with
the Convention, the IAA, or any
regulations implementing the IAA.
§ 96.56
[Reserved]
Subpart G—Decisions on Applications
for Accreditation or Approval
§ 96.57
Scope.
The provisions in this subpart
establish the procedures for when the
accrediting entity issues decisions on
applications for accreditation or
approval. Temporary accreditation is
governed by the provisions in subpart N
of this part. Unless otherwise provided
in subpart N of this part, the provisions
in this subpart do not apply to agencies
seeking temporary accreditation.
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§ 96.58 Notification of accreditation and
approval decisions.
(a) The accrediting entity must notify
agencies and persons that applied by the
transitional application deadline of its
accreditation and approval decisions on
a uniform notification date to be
established by the Secretary. On that
date, the accrediting entity must inform
each applicant and the Secretary in
writing whether the agency’s or person’s
application has been granted or denied
or remains pending. The accrediting
entity may not provide any information
about its accreditation or approval
decisions to any agency or person or to
the public until the uniform notification
date. If the Secretary requests
information on the interim or final
status of an applicant prior to the
uniform notification date, the
accrediting entity must provide such
information to the Secretary.
(b) Notwithstanding the provisions in
paragraph (a) of this section, the
accrediting entity may, in its discretion,
communicate with agencies and persons
that applied by the transitional
application date about the status of their
pending applications for the sole
purpose of affording them an
opportunity to correct deficiencies that
may hinder or prevent accreditation or
approval.
(c) The accrediting entity must
routinely inform applicants that applied
after the transitional application date in
writing of its accreditation and approval
decisions, as those decisions are
finalized, but may not do so earlier than
the uniform notification date referenced
in paragraph (a) of this section. The
accrediting entity must routinely
provide this information to the
Secretary in writing.
§ 96.59 Review of decisions to deny
accreditation or approval.
(a) There is no administrative or
judicial review of an accrediting entity’s
decision to deny an application for
accreditation or approval. As provided
in § 96.79, a decision to deny for these
purposes includes:
(1) A denial of the agency’s or
person’s initial application for
accreditation or approval;
(2) A denial of an application made
after cancellation or refusal to renew by
the accrediting entity; and
(3) A denial of an application made
after cancellation or debarment by the
Secretary.
(b) The agency or person may petition
the accrediting entity for
reconsideration of a denial. The
accrediting entity must establish
internal review procedures that provide
an opportunity for an agency or person
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to petition for reconsideration of the
denial.
§ 96.60 Length of accreditation or approval
period.
(a) Except as provided in paragraph
(b) of this section, the accrediting entity
will accredit or approve an agency or
person for a period of four years. The
accreditation or approval period will
commence either on the date the
Convention enters into force for the
United States (if the agency or person is
accredited or approved before that date)
or on the date that the agency or person
is granted accreditation or approval.
(b) In order to stagger the renewal
requests from agencies and persons that
applied for accreditation or approval by
the transitional application deadline, to
prevent renewal requests from coming
due at the same time, the accrediting
entity may accredit or approve some
agencies and persons that applied by the
transitional application date for a period
of between three and five years for their
first accreditation or approval cycle. The
accrediting entity must establish
criteria, to be approved by the Secretary,
for choosing which agencies and
persons it will accredit or approve for a
period of other than four years.
§ 96.61
[Reserved]
Subpart H—Renewal of Accreditation
or Approval
§ 96.62
Scope.
The provisions in this subpart
establish the procedures for renewal of
an agency’s accreditation or a person’s
approval. Temporary accreditation may
not be renewed, and the provisions in
this subpart do not apply to temporarily
accredited agencies.
cprice-sewell on PROD1PC66 with RULES2
§ 96.63 Renewal of accreditation or
approval.
(a) The accrediting entity must advise
accredited agencies and approved
persons that it monitors of the date by
which they should seek renewal of their
accreditation or approval so that the
renewal process can reasonably be
completed prior to the expiration of the
agency’s or person’s current
accreditation or approval. If the
accredited agency or approved person
does not wish to renew its accreditation
or approval, it must immediately notify
the accrediting entity and take all
necessary steps to complete its
Convention cases and to transfer its
pending Convention cases and adoption
records to other accredited agencies,
approved persons, or a State archive, as
appropriate, under the oversight of the
accrediting entity, before its
accreditation or approval expires.
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(b) The accredited agency or approved
person may seek renewal from a
different accrediting entity than the one
that handled its prior application. If it
changes accrediting entities, the
accredited agency or approved person
must so notify the accrediting entity that
handled its prior application by the date
on which the agency or person must
(pursuant to paragraph (a) of this
section) seek renewal of its status. The
accredited agency or approved person
must follow the new accrediting entity’s
instructions when submitting a request
for renewal and preparing documents
and other information for the new
accrediting entity to review in
connection with the renewal request.
(c) The accrediting entity must
process the request for renewal in a
timely fashion. Before deciding whether
to renew the accreditation or approval
of an agency or person, the accrediting
entity may, in its discretion, advise the
agency or person of any deficiencies
that may hinder or prevent its renewal
and defer a decision to allow the agency
or person to correct the deficiencies.
The accrediting entity must notify the
accredited agency, approved person,
and the Secretary in writing when it
renews or refuses to renew an agency’s
or person’s accreditation or approval.
(d) Sections 96.24, 96.25, and 96.26,
which relate to evaluation procedures
and to requests for and use of
information, and § 96.27, which relates
to the substantive criteria for evaluating
applicants for accreditation or approval,
other than § 96.27(e), will govern
determinations about whether to renew
accreditation or approval. In lieu of
§ 96.27(e), if the agency or person has
been suspended by an accrediting entity
or the Secretary during its most current
accreditation or approval cycle, the
accrediting entity may take the reasons
underlying the suspension into account
when determining whether to renew
accreditation or approval and may
refuse to renew accreditation or
approval based on the prior suspension.
§ 96.64
[Reserved]
Subpart I—Routine Oversight by
Accrediting Entities
§ 96.65
Scope.
The provisions in this subpart
establish the procedures for routine
oversight of accredited agencies and
approved persons. Temporary
accreditation is governed by the
provisions of subpart N of this part.
Unless otherwise provided in subpart N
of this part, the provisions in this
subpart do not apply to temporarily
accredited agencies.
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§ 96.66 Oversight of accredited agencies
and approved persons by the accrediting
entity.
(a) The accrediting entity must
monitor agencies it has accredited and
persons it has approved at least
annually to ensure that they are in
substantial compliance with the
standards in subpart F of this part, as
determined using a method approved by
the Secretary in accordance with
§ 96.27(d). The accrediting entity must
investigate complaints about accredited
agencies and approved persons, as
provided in subpart J of this part.
(b) An accrediting entity may, on its
own initiative, conduct site visits to
inspect an agency’s or person’s premises
or programs, with or without advance
notice, for purposes of random
verification of its continued compliance
or to investigate a complaint. The
accrediting entity may consider any
information about the agency or person
that becomes available to it about the
compliance of the agency or person. The
provisions of §§ 96.25 and 96.26 govern
requests for and use of information.
(c) The accrediting entity must require
accredited agencies or approved persons
to attest annually that they have
remained in substantial compliance and
to provide supporting documentation to
indicate such ongoing compliance with
the standards in subpart F of this part.
§ 96.67
[Reserved]
Subpart J—Oversight Through Review
of Complaints
§ 96.68
Scope.
The provisions in this subpart
establish the procedures that the
accrediting entity will use for
processing complaints against
accredited agencies and approved
persons (including complaints
concerning their use of supervised
providers) that raise an issue of
compliance with the Convention, the
IAA, or the regulations implementing
the IAA, as determined by the
accrediting entity or the Secretary, and
that are therefore relevant to the
oversight functions of the accrediting
entity or the Secretary. Temporary
accreditation is governed by the
provisions of subpart N of this part; as
provided in § 96.103, procedures for
processing complaints on temporarily
accredited agencies must comply with
this subpart.
§ 96.69 Filing of complaints against
accredited agencies and approved persons.
(a) Complaints described in § 96.68
will be subject to review by the
accrediting entity pursuant to §§ 96.71
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and 96.72, when submitted as provided
in this section and § 96.70.
(b) Complaints against accredited
agencies and approved persons by
parties to specific Convention adoption
cases and relating to that case must first
be submitted by the complainant in
writing to the primary provider and to
the agency or person providing adoption
services, if a U.S. provider different
from the primary provider. If the
complaint cannot be resolved through
the complaint processes of the primary
provider or the agency or person
providing the services (if different), or if
the complaint was resolved by an
agreement to take action but the primary
provider or the agency or person
providing the service (if different) failed
to take such action within thirty days of
agreeing to do so, the complaint may
then be filed with the Complaint
Registry in accordance with § 96.70.
(c) An individual who is not party to
a specific Convention adoption case but
who has information about an
accredited agency or approved person
may provide that information by filing
it in the form of a complaint with the
Complaint Registry in accordance with
§ 96.70.
(d) A Federal, State, or local
government official or a foreign Central
Authority may file a complaint with the
Complaint Registry in accordance with
§ 96.70, or may raise the matter in
writing directly with the accrediting
entity, who will record the complaint in
the Complaint Registry, or with the
Secretary, who will record the
complaint in the Complaint Registry, if
appropriate, and refer it to the
accrediting entity for review pursuant to
§ 96.71 or take such other action as the
Secretary deems appropriate.
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§ 96.70 Operation of the Complaint
Registry.
(a) The Secretary will establish a
Complaint Registry to support the
accrediting entities in fulfilling their
oversight responsibilities, including the
responsibilities of recording, screening,
referring, and otherwise taking action on
complaints received, and to support the
Secretary in the Secretary’s oversight
responsibilities as the Secretary deems
appropriate. The Secretary may provide
for the Complaint Registry to be funded
in whole or in part from fees collected
by the Secretary pursuant to section
403(b) of the IAA (42 U.S.C. 14943(b))
or by the accrediting entities.
(b) The Complaint Registry will:
(1) Receive and maintain records of
complaints about accredited agencies,
temporarily accredited agencies, and
approved persons (including complaints
concerning their use of supervised
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providers) and make such complaints
available to the appropriate accrediting
entity and the Secretary;
(2) Receive and maintain information
regarding action taken to resolve each
complaint by the accrediting entity or
the Secretary;
(3) Track compliance with any
deadlines applicable to the resolution of
complaints;
(4) Generate reports designed to show
possible patterns of complaints; and
(5) Perform such other functions as
the Secretary may determine.
(c) Forms and information necessary
to submit complaints to the Complaint
Registry electronically or by such other
means as the Secretary may determine
will be accessible through the
Department’s website to persons who
wish to file complaints. Such forms will
be designed to ensure that each
complaint complies with the
requirements of § 96.69.
(d) Accrediting entities will have
access to, and the capacity to enter data
into, the Complaint Registry as the
Secretary deems appropriate.
(e) Nothing in this part shall be
construed to limit the Secretary’s
authority to take such action as the
Secretary deems appropriate with
respect to complaints.
§ 96.71 Review by the accrediting entity of
complaints against accredited agencies and
approved persons.
(a) The accrediting entity must
establish written procedures, including
deadlines, for recording, investigating,
and acting upon complaints it receives
pursuant to §§ 96.69 and 96.70(b)(1).
The procedures must be consistent with
this section and be approved by the
Secretary. The accrediting entity must
make written information about its
complaint procedures available upon
request.
(b) If the accrediting entity determines
that a complaint implicates the
Convention, the IAA, or the regulations
implementing the IAA:
(1) The accrediting entity must verify
that the complainant has already
attempted to resolve the complaint as
described in § 96.69(b) and, if not, may
refer the complaint to the agency or
person, or to the primary provider, for
attempted resolution through its
internal complaint procedures;
(2) The accrediting entity may
conduct whatever investigative activity
(including site visits) it considers
necessary to determine whether any
relevant accredited agency or approved
person may maintain accreditation or
approval as provided in § 96.27. The
provisions of §§ 96.25 and 96.26 govern
requests for and use of information. The
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accrediting entity must give priority to
complaints submitted pursuant to
§ 96.69(d);
(3) If the accrediting entity determines
that the agency or person may not
maintain accreditation or approval, it
must take adverse action pursuant to
subpart K of this part.
(c) When the accrediting entity has
completed its complaint review process,
it must provide written notification of
the outcome of its investigation, and any
actions taken, to the complainant, or to
any other entity that referred the
information.
(d) The accrediting entity will enter
information about the outcomes of its
investigations and its actions on
complaints into the Complaint Registry
as provided in its agreement with the
Secretary.
(e) The accrediting entity may not
take any action to discourage an
individual from, or retaliate against an
individual for, making a complaint,
expressing a grievance, questioning the
conduct of, or expressing an opinion
about the performance of an accredited
agency, an approved person, or the
accrediting entity.
§ 96.72 Referral of complaints to the
Secretary and other authorities.
(a) An accrediting entity must report
promptly to the Secretary any
substantiated complaint that:
(1) Reveals that an accredited agency
or approved person has engaged in a
pattern of serious, willful, grossly
negligent, or repeated failures to comply
with the standards in subpart F of this
part; or
(2) Indicates that continued
accreditation or approval would not be
in the best interests of the children and
families concerned.
(b) An accrediting entity must, after
consultation with the Secretary, refer, as
appropriate, to a State licensing
authority, the Attorney General, or other
law enforcement authorities any
substantiated complaints that involve
conduct that is:
(1) Subject to the civil or criminal
penalties imposed by section 404 of the
IAA (42 U.S.C. 14944);
(2) In violation of the Immigration and
Nationality Act (8 U.S.C. 1101 et seq.);
or
(3) Otherwise in violation of Federal,
State, or local law.
(c) When an accrediting entity makes
a report pursuant to paragraphs (a) or (b)
of this section, it must indicate whether
it is recommending that the Secretary
take action to debar the agency or
person, either temporarily or
permanently.
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§ 96.73
[Reserved]
Subpart K—Adverse Action by the
Accrediting Entity
§ 96.74
Scope.
The provisions in this subpart
establish the procedures governing
adverse action by an accrediting entity
against accredited agencies and
approved persons. Temporary
accreditation is governed by the
provisions in subpart N of this part.
Unless otherwise provided in subpart N
of this part, the provisions of this
subpart do not apply to temporarily
accredited agencies.
§ 96.75 Adverse action against accredited
agencies or approved persons not in
substantial compliance.
The accrediting entity must take
adverse action when it determines that
an accredited agency or approved
person may not maintain accreditation
or approval as provided in § 96.27. The
accrediting entity is authorized to take
any of the following actions against an
accredited agency or approved person
whose compliance the entity oversees.
Each of these actions by an accrediting
entity is considered an adverse action
for purposes of the IAA and the
regulations in this part:
(a) Suspending accreditation or
approval;
(b) Canceling accreditation or
approval;
(c) Refusing to renew accreditation or
approval;
(d) Requiring an accredited agency or
approved person to take a specific
corrective action to bring itself into
compliance; and
(e) Imposing other sanctions
including, but not limited to, requiring
an accredited agency or approved
person to cease providing adoption
services in a particular case or in a
specific Convention country.
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§ 96.76 Procedures governing adverse
action by the accrediting entity.
(a) The accrediting entity must decide
which adverse action to take based on
the seriousness and type of violation
and on the extent to which the
accredited agency or approved person
has corrected or failed to correct
deficiencies of which it has been
previously informed. The accrediting
entity must notify an accredited agency
or approved person in writing of its
decision to take an adverse action
against the agency or person. The
accrediting entity’s written notice must
identify the deficiencies prompting
imposition of the adverse action.
(b) Before taking adverse action, the
accrediting entity may, in its discretion,
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advise an accredited agency or approved
person in writing of any deficiencies in
its performance that may warrant an
adverse action and provide it with an
opportunity to demonstrate that an
adverse action would be unwarranted
before the adverse action is imposed. If
the accrediting entity takes the adverse
action without such prior notice, it must
provide a similar opportunity to
demonstrate that the adverse action was
unwarranted after the adverse action is
imposed, and may withdraw the adverse
action based on the information
provided.
(c) The provisions in §§ 96.25 and
96.26 govern requests for and use of
information.
§ 96.77 Responsibilities of the accredited
agency, approved person, and accrediting
entity following adverse action by the
accrediting entity.
(a) If the accrediting entity takes an
adverse action against an agency or
person, the action will take effect
immediately unless the accrediting
entity agrees to a later effective date.
(b) If the accrediting entity suspends
or cancels the accreditation or approval
of an agency or person, the agency or
person must immediately, or by any
later effective date set by the accrediting
entity, cease to provide adoption
services in all Convention cases. In the
case of suspension, it must consult with
the accrediting entity about whether to
transfer its Convention adoption cases
and adoption records. In the case of
cancellation, it must execute the plans
required by §§ 96.33(e) and 96.42(d)
under the oversight of the accrediting
entity, and transfer its Convention
adoption cases and adoption records to
other accredited agencies, approved
persons, or a State archive, as
appropriate. When the agency or person
is unable to transfer such Convention
cases or adoption records in accordance
with the plans or as otherwise agreed by
the accrediting entity, the accrediting
entity will so advise the Secretary who,
with the assistance of the accrediting
entity, will coordinate efforts to identify
other accredited agencies or approved
persons to assume responsibility for the
cases, and to transfer the records to
other accredited agencies or approved
persons, or to public domestic
authorities, as appropriate.
(c) If the accrediting entity refuses to
renew the accreditation or approval of
an agency or person, the agency or
person must cease to provide adoption
services in all Convention cases upon
expiration of its existing accreditation or
approval. It must take all necessary
steps to complete its Convention cases
before its accreditation or approval
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expires. It must also execute the plans
required by §§ 96.33(e) and 96.42(d)
under the oversight of the accrediting
entity, and transfer its pending
Convention cases and adoption records
to other accredited agencies, approved
persons, or a State archive, as
appropriate. When the agency or person
is unable to transfer such Convention
cases or adoption records in accordance
with the plans or as otherwise agreed by
the accrediting entity, the accrediting
entity will so advise the Secretary who,
with the assistance of the accrediting
entity, will coordinate efforts to identify
other accredited agencies or approved
persons to assume responsibility for the
cases and to transfer the records to other
accredited agencies or approved
persons, or to public domestic
authorities, as appropriate.
(d) The accrediting entity must notify
the Secretary, in accordance with
procedures established in its agreement
with the Secretary, when it takes an
adverse action that changes the
accreditation or approval status of an
agency or person. The accrediting entity
must also notify the relevant State
licensing authority as provided in the
agreement.
§ 96.78 Accrediting entity procedures to
terminate adverse action.
(a) The accrediting entity must
maintain internal petition procedures,
approved by the Secretary, to give
accredited agencies and approved
persons an opportunity to terminate
adverse actions on the grounds that the
deficiencies necessitating the adverse
action have been corrected. The
accrediting entity must inform the
agency or person of these procedures
when it informs them of the adverse
action pursuant to § 96.76(a). An
accrediting entity is not required to
maintain procedures to terminate
adverse actions on any other grounds, or
to maintain procedures to review its
adverse actions, and must obtain the
consent of the Secretary if it wishes to
make such procedures available.
(b) An accrediting entity may
terminate an adverse action it has taken
only if the agency or person
demonstrates to the satisfaction of the
accrediting entity that the deficiencies
that led to the adverse action have been
corrected. The accrediting entity must
notify an agency or person in writing of
its decision on the petition to terminate
the adverse action.
(c) If the accrediting entity described
in paragraph (b) of this section is no
longer providing accreditation or
approval services, the agency or person
may petition any accrediting entity with
jurisdiction over its application.
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(d) If the accrediting entity cancels or
refuses to renew an agency’s or person’s
accreditation or approval, and does not
terminate the adverse action pursuant to
paragraph (b) of this section, the agency
or person may reapply for accreditation
or approval. Before doing so, the agency
or person must request and obtain
permission to make a new application
from the accrediting entity that
cancelled or refused to renew its
accreditation or approval or, if such
entity is no longer designated as an
accrediting entity, from any alternate
accrediting entity designated by the
Secretary to give such permission. The
accrediting entity may grant such
permission only if the agency or person
demonstrates to the satisfaction of the
accrediting entity that the specific
deficiencies that led to the cancellation
or refusal to renew have been corrected.
(e) If the accrediting entity grants the
agency or person permission to reapply,
the agency or person may file an
application with that accrediting entity
in accordance with subpart D of this
part.
(f) Nothing in this section shall be
construed to prevent an accrediting
entity from withdrawing an adverse
action if it concludes that the action was
based on a mistake of fact or was
otherwise in error. Upon taking such
action, the accrediting entity will take
appropriate steps to notify the Secretary
and the Secretary will take appropriate
steps to notify the Permanent Bureau of
the Hague Conference on Private
International Law.
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§ 96.79 Administrative or judicial review of
adverse action by the accrediting entity.
(a) Except to the extent provided by
the procedures in § 96.78, an adverse
action by an accrediting entity shall not
be subject to administrative review.
(b) Section 202(c)(3) of the IAA (42
U.S.C. 14922(c)(3)) provides for judicial
review in Federal court of adverse
actions by an accrediting entity,
regardless of whether the entity is
described in § 96.5(a) or (b). When any
petition brought under section 202(c)(3)
raises as an issue whether the
deficiencies necessitating the adverse
action have been corrected, the
procedures maintained by the
accrediting entity pursuant to § 96.78
must first be exhausted. Adverse actions
are only those actions listed in § 96.75.
There is no judicial review of an
accrediting entity’s decision to deny
accreditation or approval, including:
(1) A denial of an initial application;
(2) A denial of an application made
after cancellation or refusal to renew by
the accrediting entity; and
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(3) A denial of an application made
after cancellation or debarment by the
Secretary.
(c) In accordance with section
202(c)(3) of the IAA (42 U.S.C.
14922(c)(3)), an accredited agency or
approved person that is the subject of an
adverse action by an accrediting entity
may petition the United States district
court in the judicial district in which
the agency is located or the person
resides to set aside the adverse action
imposed by the accrediting entity. The
United States district court shall review
the adverse action in accordance with 5
U.S.C. 706. When an accredited agency
or approved person petitions a United
States district court to review the
adverse action of an accrediting entity,
the accrediting entity will be considered
an agency as defined in 5 U.S.C. 701 for
the purpose of judicial review of the
adverse action.
§ 96.80
[Reserved]
Subpart L—Oversight of Accredited
Agencies and Approved Persons by
the Secretary
§ 96.81
Scope.
The provisions in this subpart
establish the procedures governing
adverse action by the Secretary against
accredited agencies and approved
persons. Temporary accreditation is
governed by the provisions in subpart N
of this part. Unless otherwise provided
in subpart N of this part, the provisions
in this subpart do not apply to
temporarily accredited agencies.
§ 96.82 The Secretary’s response to
actions by the accrediting entity.
(a) There is no administrative review
by the Secretary of an accrediting
entity’s decision to deny accreditation
or approval, nor of any decision by an
accrediting entity to take an adverse
action.
(b) When informed by an accrediting
entity that an agency has been
accredited or a person has been
approved, the Secretary will take
appropriate steps to ensure that relevant
information about the accredited agency
or approved person is provided to the
Permanent Bureau of the Hague
Conference on Private International
Law. When informed by an accrediting
entity that it has taken an adverse action
that impacts an agency’s or person’s
accreditation or approval status, the
Secretary will take appropriate steps to
inform the Permanent Bureau of the
Hague Conference on Private
International Law.
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§ 96.83 Suspension or cancellation of
accreditation or approval by the Secretary.
(a) The Secretary must suspend or
cancel the accreditation or approval
granted by an accrediting entity when
the Secretary finds, in the Secretary’s
discretion, that the agency or person is
substantially out of compliance with the
standards in subpart F of this part and
that the accrediting entity has failed or
refused, after consultation with the
Secretary, to take action.
(b) The Secretary may suspend or
cancel the accreditation or approval
granted by an accrediting entity if the
Secretary finds that such action:
(1) Will protect the interests of
children;
(2) Will further U.S. foreign policy or
national security interests; or
(3) Will protect the ability of U.S.
citizens to adopt children under the
Convention.
(c) If the Secretary suspends or
cancels the accreditation or approval of
an agency or person, the Secretary will
take appropriate steps to notify both the
accrediting entity and the Permanent
Bureau of the Hague Conference on
Private International Law.
§ 96.84 Reinstatement of accreditation or
approval after suspension or cancellation
by the Secretary.
(a) An agency or person may petition
the Secretary for relief from the
Secretary’s suspension or cancellation
of its accreditation or approval on the
grounds that the deficiencies
necessitating the suspension or
cancellation have been corrected. If the
Secretary is satisfied that the
deficiencies that led to the suspension
or cancellation have been corrected, the
Secretary shall, in the case of a
suspension, terminate the suspension
or, in the case of a cancellation, notify
the agency or person that it may reapply
for accreditation or approval to the same
accrediting entity that handled its prior
application for accreditation or
approval. If that accrediting entity is no
longer providing accreditation or
approval services, the agency or person
may reapply to any accrediting entity
with jurisdiction over its application. If
the Secretary terminates a suspension or
permits an agency or person to reapply
for accreditation or approval, the
Secretary will so notify the appropriate
accrediting entity. If the Secretary
terminates a suspension, the Secretary
will also take appropriate steps to notify
the Permanent Bureau of the Hague
Conference on Private International Law
of the reinstatement.
(b) Nothing in this section shall be
construed to prevent the Secretary from
withdrawing a cancellation or
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suspension if the Secretary concludes
that the action was based on a mistake
of fact or was otherwise in error. Upon
taking such action, the Secretary will
take appropriate steps to notify the
accrediting entity and the Permanent
Bureau of the Hague Conference on
Private International Law.
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§ 96.85 Temporary and permanent
debarment by the Secretary.
(a) The Secretary may temporarily or
permanently debar an agency from
accreditation or a person from approval
on the Secretary’s own initiative, at the
request of DHS, or at the request of an
accrediting entity. A debarment of an
accredited agency or approved person
will automatically result in the
cancellation of accreditation or approval
by the Secretary, and the accrediting
entity shall deny any pending request
for renewal of accreditation or approval.
(b) The Secretary may issue a
debarment order only if the Secretary, in
the Secretary’s discretion, determines
that:
(1) There is substantial evidence that
the agency or person is out of
compliance with the standards in
subpart F of this part; and
(2) There has been a pattern of
serious, willful, or grossly negligent
failures to comply, or other aggravating
circumstances indicating that continued
accreditation or approval would not be
in the best interests of the children and
families concerned. For purposes of this
paragraph:
(i) ‘‘The children and families
concerned’’ include any children and
any families whose interests have been
or may be affected by the agency’s or
person’s actions;
(ii) A failure to comply with § 96.47
(home study requirements) shall
constitute a ‘‘serious failure to comply’’
unless it is shown by clear and
convincing evidence that such
noncompliance had neither the purpose
nor the effect of determining the
outcome of a decision or proceeding by
a court or other competent authority in
the United States or the child’s country
of origin; and
(iii) Repeated serious, willful, or
grossly negligent failures to comply
with § 96.47 (home study requirements)
by an agency or person after
consultation between the Secretary and
the accrediting entity with respect to
previous noncompliance by such agency
or person shall constitute a pattern of
serious, willful, or grossly negligent
failures to comply.
§ 96.86 Length of debarment period and
reapplication after temporary debarment.
(a) In the case of a temporary
debarment order, the order will take
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effect on the date specified in the order
and will specify a date, not earlier than
three years later, on or after which the
agency or person may petition the
Secretary for withdrawal of the
temporary debarment. If the Secretary
withdraws the temporary debarment,
the agency or person may then reapply
for accreditation or approval to the same
accrediting entity that handled its prior
application for accreditation or
approval. If that accrediting entity is no
longer providing accreditation or
approval services, the agency or person
may apply to any accrediting entity with
jurisdiction over its application.
(b) In the case of a permanent
debarment order, the order will take
effect on the date specified in the order.
The agency or person will not be
permitted to apply again to an
accrediting entity for accreditation or
approval, or to the Secretary for
termination of the debarment.
(c) Nothing in this section shall be
construed to prevent the Secretary from
withdrawing a debarment if the
Secretary concludes that the action was
based on a mistake of fact or was
otherwise in error. Upon taking such
action, the Secretary will take
appropriate steps to notify the
accrediting entity and the Permanent
Bureau of the Hague Conference on
Private International Law.
§ 96.87 Responsibilities of the accredited
agency, approved person, and accrediting
entity following suspension, cancellation,
or debarment by the Secretary.
If the Secretary suspends or cancels
the accreditation or approval of an
agency or person, or debars an agency
or person, the agency or person must
cease to provide adoption services in all
Convention cases. In the case of
suspension, it must consult with the
accrediting entity about whether to
transfer its Convention adoption cases
and adoption records. In the case of
cancellation or debarment, it must
execute the plans required by
§§ 96.33(e) and 96.42(d) under the
oversight of the accrediting entity, and
transfer its Convention adoption cases
and adoption records to other accredited
agencies, approved persons, or a State
archive, as appropriate. When the
agency or person is unable to transfer
such Convention cases or adoption
records in accordance with the plans or
as otherwise agreed by the accrediting
entity, the accrediting entity will so
advise the Secretary who, with the
assistance of the accrediting entity, will
coordinate efforts to identify other
accredited agencies or approved persons
to assume responsibility for the cases,
and to transfer the records to other
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accredited agencies or approved
persons, or to public domestic
authorities, as appropriate.
§ 96.88 Review of suspension,
cancellation, or debarment by the
Secretary.
(a) Except to the extent provided by
the procedures in § 96.84, an adverse
action by the Secretary shall not be
subject to administrative review.
(b) Section 204(d) of the IAA (42
U.S.C. 14924(d)) provides for judicial
review of final actions by the Secretary.
When any petition brought under
section 204(d) raises as an issue whether
the deficiencies necessitating a
suspension or cancellation of
accreditation or approval have been
corrected, procedures maintained by the
Secretary pursuant to § 96.84(a) must
first be exhausted. A suspension or
cancellation of accreditation or
approval, and a debarment (whether
temporary or permanent) by the
Secretary are final actions subject to
judicial review. Other actions by the
Secretary are not final actions and are
not subject to judicial review.
(c) In accordance with section 204(d)
of the IAA (42 U.S.C. 14924(d)), an
agency or person that has been
suspended, cancelled, or temporarily or
permanently debarred by the Secretary
may petition the United States District
Court for the District of Columbia, or the
United States district court in the
judicial district in which the person
resides or the agency is located,
pursuant to 5 U.S.C. 706, to set aside the
action.
§ 96.89
[Reserved]
Subpart M—Dissemination and
Reporting of Information by
Accrediting Entities
§ 96.90
Scope.
The provisions in this subpart govern
the dissemination and reporting of
information on accredited agencies and
approved persons by accrediting
entities. Temporary accreditation is
governed by the provisions of subpart N
of this part and, as provided for in
§ 96.110, reports on temporarily
accredited agencies must comply with
this subpart.
§ 96.91 Dissemination of information to
the public about accreditation and approval
status.
(a) Once the Convention has entered
into force for the United States, the
accrediting entity must maintain and
make available to the public on a
quarterly basis the following
information:
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(1) The name, address, and contact
information for each agency and person
it has accredited or approved;
(2) The names of agencies and persons
to which it has denied accreditation or
approval that have not subsequently
been accredited or approved;
(3) The names of agencies and persons
that have been subject to withdrawal of
temporary accreditation, suspension,
cancellation, refusal to renew
accreditation or approval, or debarment
by the accrediting entity or the
Secretary; and
(4) Other information specifically
authorized in writing by the accredited
agency or approved person to be
disclosed to the public.
(b) Once the Convention has entered
into force for the United States, each
accrediting entity must make the
following information available to
individual members of the public upon
specific request:
(1) Confirmation of whether or not a
specific agency or person has a pending
application for accreditation or
approval, and, if so, the date of the
application and whether it is under
active consideration or whether a
decision on the application has been
deferred; and
(2) If an agency or person has been
subject to a withdrawal of temporary
accreditation, suspension, cancellation,
refusal to renew accreditation or
approval, or debarment, a brief
statement of the reasons for the action.
§ 96.92 Dissemination of information to
the public about complaints against
accredited agencies and approved persons.
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Once the Convention has entered into
force for the United States, each
accrediting entity must maintain a
written record documenting each
complaint received and the steps taken
in response to it. This information may
be disclosed to the public as follows:
(a) The accrediting entity must verify,
upon inquiry from a member of the
public, whether there have been any
substantiated complaints against an
accredited agency or approved person,
and if so, provide information about the
status and nature of any such
complaints.
(b) The accrediting entity must have
procedures for disclosing information
about complaints that are substantiated.
§ 96.93 Reports to the Secretary about
accredited agencies and approved persons
and their activities.
(a) The accrediting entity must make
annual reports to the Secretary on the
information it collects from accredited
agencies and approved persons
pursuant to § 96.43. The accrediting
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entity must make semi-annual reports to
the Secretary that summarize for the
preceding six-month period the
following information:
(1) The accreditation and approval
status of applicants, accredited agencies,
and approved persons;
(2) Any instances where it has denied
accreditation or approval;
(3) Any adverse actions taken against
an accredited agency or approved
person and any withdrawals of
temporary accreditation;
(4) All substantiated complaints
against accredited agencies and
approved persons and the impact of
such complaints on their accreditation
or approval status;
(5) The number, nature, and outcome
of complaint investigations carried out
by the accrediting entity as well as the
shortest, longest, average, and median
length of time expended to complete
complaint investigations; and
(6) Any discernible patterns in
complaints received about specific
agencies or persons, as well as any
discernible patterns of complaints in the
aggregate.
(b) The accrediting entity must report
to the Secretary within thirty days of the
time it learns that an accredited agency
or approved person:
(1) Has ceased to provide adoption
services; or
(2) Has transferred its Convention
cases and adoption records.
(c) In addition to the reporting
requirements contained in § 96.72, an
accrediting entity must immediately
notify the Secretary in writing:
(1) When it accredits an agency or
approves a person;
(2) When it renews the accreditation
or approval of an agency or person; or
(3) When it takes an adverse action
against an accredited agency or
approved person that impacts its
accreditation or approval status or
withdraws an agency’s temporary
accreditation.
§ 96.94
[Reserved]
Subpart N—Procedures and Standards
Relating to Temporary Accreditation
§ 96.95
Scope.
(a) The provisions in this subpart
govern only temporary accreditation.
The provisions in subpart F of this part
cover full accreditation of agencies and
approval of persons.
(b) Agencies that meet the eligibility
requirements established in this subpart
may apply for temporary accreditation
that will run for a one-or two-year
period following the Convention’s entry
into force for the United States. Persons
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may not be temporarily approved.
Temporary accreditation is only
available to agencies that apply by the
transitional application deadline and
who complete the temporary
accreditation process by the deadline for
initial accreditation or approval in
accordance with § 96.19.
§ 96.96 Eligibility requirements for
temporary accreditation.
(a) An accrediting entity may not
temporarily accredit an agency unless
the agency demonstrates to the
satisfaction of the accrediting entity
that:
(1) It has provided adoption services
in fewer than 100 intercountry adoption
cases in the calendar year preceding the
year in which the transitional
application deadline falls. For purposes
of this subpart, the number of cases
includes all intercountry adoption cases
that were handled by, or under the
responsibility of, the agency, regardless
of whether they involved countries
party to the Convention;
(2) It qualifies for nonprofit tax
treatment under section 501(c)(3) of the
Internal Revenue Code of 1986, as
amended, or for nonprofit status under
the law of any State;
(3) It is properly licensed under State
law to provide adoption services in at
least one State. It is, and for the last
three years prior to the transitional
application deadline has been,
providing intercountry adoption
services;
(4) It has the capacity to maintain and
provide to the accrediting entity and the
Secretary, within thirty days of request,
all of the information relevant to the
Secretary’s reporting requirements
under section 104 of the IAA (42 U.S.C.
14914); and
(5) It has not been involved in any
improper conduct related to the
provision of intercountry adoption or
other services, as evidenced in part by
the following:
(i) The agency has maintained its
State license without suspension or
cancellation for misconduct during the
entire period in which it has provided
intercountry adoption services;
(ii) The agency has not been subject
to a finding of fault or liability in any
administrative or judicial action in the
three years preceding the transitional
application deadline; and
(iii) The agency has not been the
subject of any criminal findings of fraud
or financial misconduct in the three
years preceding the transitional
application deadline.
(b) An accrediting entity may not
temporarily accredit an agency unless
the agency also demonstrates to the
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satisfaction of the accrediting entity that
it has a comprehensive plan for
applying for and achieving full
accreditation before the agency’s
temporary accreditation expires, and is
taking steps to execute that plan.
§ 96.97 Application procedures for
temporary accreditation.
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(a) An agency seeking temporary
accreditation must submit an
application to an accrediting entity with
jurisdiction over its application, with
the required fee(s), by the transitional
application deadline established
pursuant to § 96.19 of this part.
Applications for temporary
accreditation that are filed after the
temporary application deadline will not
be considered.
(b) An agency may not seek temporary
accreditation and full accreditation at
the same time. The agency’s application
must clearly state whether it is seeking
temporary accreditation or full
accreditation. An eligible agency’s
option of applying for temporary
accreditation will be deemed to have
been waived if the agency also submits
a separate application for full
accreditation prior to the transitional
application deadline. The agency may
apply to only one accrediting entity at
a time.
(c) The accrediting entity must
establish and follow uniform
application procedures and must make
information about these procedures
available to agencies that are
considering whether to apply for
temporary accreditation. The
accrediting entity must evaluate the
applicant for temporary accreditation in
a timely fashion. The accrediting entity
must use its best efforts to provide a
reasonable opportunity for an agency
that applies for temporary accreditation
by the transitional application deadline
to complete the temporary accreditation
process by the deadline for initial
accreditation or approval. If an agency
seeks temporary accreditation under
this subpart, it will be included on the
initial list deposited by the Secretary
with the Permanent Bureau of the Hague
Conference on Private International Law
only if it is granted temporary
accreditation by the deadline for initial
accreditation or approval established
pursuant to § 96.19(a).
§ 96.98 Length of temporary accreditation
period.
(a) One-year temporary accreditation.
An agency that has provided adoption
services in 50–99 intercountry
adoptions in the calendar year
preceding the year in which the
transitional application date falls may
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apply for a one-year period of temporary
accreditation. The one-year period will
commence on the date that the
Convention enters into force for the
United States.
(b) Two-year temporary accreditation.
An agency that has provided adoption
services in fewer than 50 intercountry
adoptions in the calendar year
preceding the year in which the
transitional application date falls may
apply for a two-year period of temporary
accreditation. The two-year period will
commence on the date that the
Convention enters into force for the
United States.
§ 96.99 Converting an application for
temporary accreditation to an application
for full accreditation.
(a) The accrediting entity may, in its
discretion, permit an agency that has
applied for temporary accreditation to
convert its application to an application
for full accreditation, subject to
submission of any additional required
documentation, information, and fee(s).
The accrediting entity may grant a
request for conversion if the accrediting
entity has determined that the applicant
is not in fact eligible for temporary
accreditation based on the number of
adoption cases it has handled; if the
agency has concluded that it can
complete the full accreditation process
sooner than expected; or for any other
reason that the accrediting entity deems
appropriate.
(b) If an application is converted after
the transitional application deadline, it
will be treated as an application filed
after the transitional application
deadline, and the agency may not
necessarily be provided an opportunity
to complete the accreditation process in
time to be included on the initial list of
accredited agencies and approved
persons that the Secretary will deposit
with the Permanent Bureau of the Hague
Conference on Private International
Law.
§ 96.100 Procedures for evaluating
applicants for temporary accreditation.
(a) To evaluate an agency for
temporary accreditation, the accrediting
entity must:
(1) Review the agency’s written
application and supporting
documentation; and
(2) Verify the information provided by
the agency, as appropriate. The
accrediting entity may also request
additional documentation and
information from the agency in support
of the application as it deems necessary.
(b) The accrediting entity may also
decide, in its discretion, that it must
conduct a site visit to determine
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8159
whether to approve the application for
temporary accreditation. The site visit
may include interviews with birth
parents, adoptive parent(s), prospective
adoptive parent(s), and adult adoptee(s)
served by the agency, interviews with
the agency’s employees, and interviews
with other individual(s) knowledgeable
about its provision of adoption services.
It may also include a review of on-site
documents. The accrediting entity must,
to the extent possible, advise the agency
in advance of documents it wishes to
review during the site visit. The
provisions of §§ 96.25 and 96.26 will
govern requests for and use of
information.
(c) Before deciding whether to grant
temporary accreditation to the agency,
the accrediting entity may, in its
discretion, advise the agency of any
deficiencies that may hinder or prevent
its temporary accreditation and defer a
decision to allow the agency to correct
the deficiencies.
(d) The accrediting entity may only
use the criteria contained in § 96.96
when determining whether an agency is
eligible for temporary accreditation.
(e) The eligibility criteria contained in
§ 96.96 and the standards contained in
§ 96.104 do not eliminate the need for
an agency to comply fully with the laws
of the jurisdictions in which it operates.
An agency must provide adoption
services in Convention cases consistent
with the laws of any State in which it
operates and with the Convention and
the IAA.
§ 96.101 Notification of temporary
accreditation decisions.
(a) The accrediting entity must notify
agencies of its temporary accreditation
decisions on the uniform notification
date to be established by the Secretary
pursuant to § 96.58(a). On that date, the
accrediting entity must inform each
applicant and the Secretary in writing
whether the agency has been granted
temporary accreditation. The
accrediting entity may not provide any
information about its temporary
accreditation decisions to any agency or
to the public until the uniform
notification date. If the Secretary
requests information on the interim or
final status of an agency prior to the
uniform notification date, the
accrediting entity must provide such
information to the Secretary.
(b) Notwithstanding paragraph (a) of
this section, the accrediting entity may,
in its discretion, communicate with
agencies about the status of their
pending applications for temporary
accreditation for the sole purpose of
affording them an opportunity to correct
deficiencies that may hinder their
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temporary accreditation. When
informed by an accrediting entity that
an agency has been temporarily
accredited, the Secretary will take
appropriate steps to ensure that relevant
information about a temporarily
accredited agency is provided to the
Permanent Bureau of the Hague
Conference on Private International
Law.
§ 96.102 Review of temporary
accreditation decisions.
There is no administrative or judicial
review of an accrediting entity’s
decision to deny temporary
accreditation.
§ 96.103
Oversight by accrediting entities.
(a) The accrediting entity must
oversee an agency that it has
temporarily accredited by monitoring
whether the agency is in substantial
compliance with the standards
contained in § 96.104 and through the
process of assessing the agency’s
application for full accreditation when
it is filed. The accrediting entity must
also investigate any complaints or other
information that becomes available to it
about an agency it has temporarily
accredited. Complaints against a
temporarily accredited agency must be
handled in accordance with subpart J of
this part. For purposes of subpart J of
this part, the temporarily accredited
agency will be treated as if it were a
fully accredited agency, except that:
(1) The relevant standards will be
those contained in § 96.104 rather than
those contained in subpart F of this part;
and
(2) Enforcement action against the
agency will be taken in accordance with
§ 96.105 and § 96.107 rather than in
accordance with subpart K of this part.
(b) The accrediting entity may
determine, in its discretion, that it must
conduct a site visit to investigate a
complaint or other information or
otherwise monitor the agency.
(c) The accrediting entity may
consider any information that becomes
available to it about the compliance of
the agency. The provisions of §§ 96.25
and 96.26 govern requests for and use of
information.
cprice-sewell on PROD1PC66 with RULES2
§ 96.104 Performance standards for
temporary accreditation.
The accrediting entity may not
maintain an agency’s temporary
accreditation unless the agency
demonstrates to the satisfaction of the
accrediting entity that it is in substantial
compliance with the following
standards:
(a) The agency follows applicable
licensing and regulatory requirements in
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all jurisdictions in which it provides
adoption services;
(b) It does not engage in any improper
conduct related to the provision of
intercountry adoption services, as
evidenced in part by the following:
(1) It maintains its State license
without suspension or cancellation for
misconduct;
(2) It is not subject to a finding of fault
or liability in any administrative or
judicial action; and
(3) It is not the subject of any criminal
findings of fraud or financial
misconduct;
(c) It adheres to the standards in
§ 96.36 prohibiting child buying;
(d) It adheres to the standards for
responding to complaints in accordance
with § 96.41;
(e) It adheres to the standards on
adoption records and information
relating to Convention cases in
accordance with § 96.42;
(f) It adheres to the standards on
providing data to the accrediting entity
in accordance with § 96.43;
(g) When acting as the primary
provider in a Convention adoption it
complies with the standards in §§ 96.44
and 96.45 when using supervised
providers in the United States and it
complies with the standards in §§ 96.44
and 96.46 when using supervised
providers or, to the extent permitted by
§ 96.14(c), other foreign providers in a
Convention country;
(h) When performing or approving a
home study in an incoming Convention
case, it complies with the standards in
§ 96.47;
(i) When performing or approving a
child background study or obtaining
consents in an outgoing Convention
case, it complies with the standards in
§ 96.53;
(j) When performing Convention
functions in incoming or outgoing cases,
it complies with the standards in § 96.52
or § 96.55;
(k) It has a plan to transfer its
Convention cases and adoption records
if it ceases to provide or is no longer
permitted to provide adoption services
in Convention cases. The plan includes
provisions for an organized closure and
reimbursement to clients of funds paid
for services not yet rendered;
(l) It is making continual progress
toward completing the process of
obtaining full accreditation by the time
its temporary accreditation expires; and
(m) It takes all necessary and
appropriate measures to perform any
tasks in a Convention adoption case that
the Secretary identifies are required to
comply with the Convention, the IAA,
or any regulations implementing the
IAA.
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§ 96.105 Adverse action against a
temporarily accredited agency by an
accrediting entity.
(a) If the accrediting entity determines
that an agency it has temporarily
accredited is substantially out of
compliance with the standards in
§ 96.104, it may, in its discretion,
withdraw the agency’s temporary
accreditation.
(b) The accrediting entity must notify
the agency in writing of any decision to
withdraw the agency’s temporary
accreditation. The written notice must
identify the deficiencies necessitating
the withdrawal. Before withdrawing the
agency’s temporary accreditation, the
accrediting entity may, in its discretion,
advise a temporarily accredited agency
in writing of any deficiencies in its
performance that may warrant
withdrawal and provide it with an
opportunity to demonstrate that
withdrawal would be unwarranted
before withdrawal occurs. If the
accrediting entity withdraws the
agency’s temporary accreditation
without such prior notice, it must
provide a similar opportunity to
demonstrate that the withdrawal was
unwarranted after the withdrawal
occurs, and may reinstate the agency’s
temporary accreditation based on the
information provided.
(c) The provisions of §§ 96.25 and
96.26 govern requests for and use of
information.
(d) The accrediting entity must notify
the Secretary, in accordance with
procedures established in its agreement
with the Secretary, when it withdraws
or reinstates an agency’s temporary
accreditation. The accrediting entity
must also notify the relevant State
licensing authority as provided in the
agreement.
§ 96.106 Review of the withdrawal of
temporary accreditation by an accrediting
entity.
(a) A decision by an accrediting entity
to withdraw an agency’s temporary
accreditation shall not be subject to
administrative review.
(b) Withdrawal of temporary
accreditation is analogous to
cancellation of accreditation and is
therefore an adverse action pursuant to
§ 96.75. In accordance with section
202(c)(3) of the IAA (42 U.S.C.
14922(c)(3)), a temporarily accredited
agency that is the subject of an adverse
action by an accrediting entity may
petition the United States district court
in the judicial district in which the
agency is located to set aside the
adverse action imposed by the
accrediting entity. The United States
district court shall review the adverse
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action in accordance with 5 U.S.C. 706.
When a temporarily accredited agency
petitions a United States district court to
review the adverse action of an
accrediting entity, the accrediting entity
will be considered an agency as defined
in 5 U.S.C. 701 for the purpose of
judicial review of the adverse action.
§ 96.107 Adverse action against a
temporarily accredited agency by the
Secretary.
(a) The Secretary may, in the
Secretary’s discretion, withdraw an
agency’s temporary accreditation if the
Secretary finds that the agency is
substantially out of compliance with the
standards in § 96.104 and the
accrediting entity has failed or refused,
after consultation with the Secretary, to
take appropriate enforcement action.
(b) The Secretary may also withdraw
an agency’s temporary accreditation if
the Secretary finds that such action;
(1) Will protect the interests of
children;
(2) Will further U.S. foreign policy or
national security interests; or
(3) Will protect the ability of U.S.
citizens to adopt children under the
Convention.
(c) If the Secretary withdraws an
agency’s temporary accreditation, the
Secretary will notify the accrediting
entity.
§ 96.108 Review of the withdrawal of
temporary accreditation by the Secretary.
(a) There is no administrative review
of a decision by the Secretary to
withdraw an agency’s temporary
accreditation.
(b) Section 204(d) of the IAA (42
U.S.C. 14924(d)) provides for judicial
review of final actions by the Secretary.
Withdrawal of temporary accreditation,
which is analogous to cancellation of
accreditation, is a final action subject to
judicial review.
(c) An agency whose temporary
accreditation has been withdrawn by
the Secretary may petition the United
States District Court for the District of
Columbia, or the United States district
court in the judicial district in which
the agency is located, to set aside the
action pursuant to section 204(d) of the
IAA (42 U.S.C. 14924(d)).
cprice-sewell on PROD1PC66 with RULES2
§ 96.109 Effect of the withdrawal of
temporary accreditation by the accrediting
entity or the Secretary.
(a) If an agency’s temporary
accreditation is withdrawn, it must
cease to provide adoption services in all
Convention cases and must execute the
plan required by § 96.104(k) under the
oversight of the accrediting entity, and
transfer its Convention adoption cases
and adoption records to an accredited
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agency, approved person, or a State
archive, as appropriate.
(b) Where the agency is unable to
transfer such Convention cases or
adoption records in accordance with the
plan or as otherwise agreed by the
accrediting entity, the accrediting entity
will so advise the Secretary who, with
the assistance of the accrediting entity,
will coordinate efforts to identify other
accredited agencies or approved persons
to assume responsibility for the cases,
and to transfer the records to other
accredited agencies or approved
persons, or to public domestic
authorities, as appropriate.
(c) When an agency’s temporary
accreditation is withdrawn or
reinstated, the Secretary will, where
appropriate, take steps to inform the
Permanent Bureau of the Hague
Conference on Private International
Law.
(d) An agency whose temporary
accreditation has been withdrawn may
continue to seek full accreditation or
may withdraw its pending application
and apply for full accreditation at a later
time. Its application for full
accreditation must be made to the same
accrediting entity that granted its
application for temporary accreditation.
If that entity is no longer providing
accreditation services, it may apply to
any accrediting entity with jurisdiction
over its application.
(e) If an agency continues to pursue
its application for full accreditation or
subsequently applies for full
accreditation, the accrediting entity may
take the circumstances of the
withdrawal of its temporary
accreditation into account when
evaluating the agency for full
accreditation.
8161
limited to, costs for completing the
temporary accreditation process,
complaint review and investigation,
routine oversight and enforcement, and
other data collection and reporting
activities). The temporary accreditation
fee may not include the costs of site
visit(s). The schedule of fees may
provide, however, that, in the event that
a site visit is required to determine
whether to approve an application for
temporary accreditation, to investigate a
complaint or other information, or
otherwise to monitor the agency, the
accrediting entity may assess additional
fees for actual costs incurred for travel
and maintenance of evaluators and for
any additional administrative costs to
the accrediting entity. In such a case,
the accrediting entity may estimate the
additional fees and may require that the
estimated amount be paid in advance,
subject to a refund of any overcharge.
Temporary accreditation may be denied
or withdrawn if the estimated fees are
not paid.
(b) An accrediting entity must make
its schedule of fees available to the
public, including prospective applicants
for temporary accreditation, upon
request. At the time of application, the
accrediting entity must specify the fees
to be charged in a contract between the
parties and must provide notice to the
applicant that no portion of the fee will
be refunded if the applicant fails to
become temporarily accredited.
Dated: January 13, 2006.
Maura Harty,
Assistant Secretary for Consular Affairs,
Department of State.
[FR Doc. 06–1067 Filed 2–14–06; 8:45 am]
BILLING CODE 4710–06–P
§ 96.110 Dissemination and reporting of
information about temporarily accredited
agencies.
DEPARTMENT OF STATE
The accrediting entity must
disseminate and report information
about agencies it has temporarily
accredited as if they were fully
accredited agencies, in accordance with
subpart M of this part.
[Public Notice 5297]
§ 96.111 Fees charged for temporary
accreditation.
(a) Any fees charged by an accrediting
entity for temporary accreditation will
include a non-refundable fee for
temporary accreditation set forth in a
schedule of fees approved by the
Secretary as provided in § 96.8(a). Such
fees may not exceed the costs of
temporary accreditation and must
include the costs of all activities
associated with the temporary
accreditation cycle (including, but not
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22 CFR Parts 97 and 98
RIN 1400–AB69
Intercountry Adoption—Preservation
of Convention Records
Department of State.
Final rule.
AGENCY:
ACTION:
SUMMARY: This rule finalizes the
proposed rule published on September
15, 2003 to implement the records
preservation requirements of the 1993
Hague Convention on Protection of
Children and Co-operation in Respect of
Intercountry Adoption (the Convention)
and the Intercountry Adoption Act of
2000 (the IAA). The IAA requires that
the Department of State (the
Department) issue rules to govern the
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Agencies
[Federal Register Volume 71, Number 31 (Wednesday, February 15, 2006)]
[Rules and Regulations]
[Pages 8064-8161]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 06-1067]
[[Page 8063]]
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Part II
Department of State
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22 CFR Parts 96, 97, and 98
Hague Convention on Intercountry Adoption; Intercountry Adoption Act of
2000; Accreditation of Agencies; Approval of Persons and Intercountry
Adoption[m'dash]Preservation of Convention Records; Final Rules
Federal Register / Vol. 71, No. 31 / Wednesday, February 15, 2006 /
Rules and Regulations
[[Page 8064]]
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DEPARTMENT OF STATE
22 CFR Part 96
[Public Notice 5296]
RIN 1400-AA-88
Hague Convention on Intercountry Adoption; Intercountry Adoption
Act of 2000; Accreditation of Agencies; Approval of Persons
AGENCY: Department of State.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: The Department of State (the Department) is issuing a final
rule on the accreditation and approval of agencies and persons in
accordance with the 1993 Hague Convention on Protection of Children and
Co-operation in Respect of Intercountry Adoption (the Convention) and
the Intercountry Adoption Act of 2000 (the IAA), after review of public
comments received in response to the Department's September 15, 2003
issuance of a proposed rule. The Convention and the IAA generally
require that agencies and persons be accredited or approved to provide
adoption services for intercountry adoptions when both countries
involved are parties to the Convention, and the IAA requires that the
Department designate one or more qualified accrediting entities to
accredit and approve agencies and persons. Today's new action
establishes the accreditation and approval standards for agencies and
persons that accrediting entities will use; establishes requirements
applicable to potential accrediting entities; and establishes a
framework for the Department's oversight of accrediting entities,
agencies, and persons. This action is a necessary step toward bringing
the Convention into force for the United States.
DATES: This rule is effective March 17, 2006. Information about the
date the Convention will enter into force is indicated in the text of
the final rule.
FOR FURTHER INFORMATION CONTACT: Corrin Ferber at 202-736-9172 or Anna
Mary Coburn or Lisa Vogel at 202-736-9081. Hearing- or speech-impaired
persons may use the Telecommunications Devices for the Deaf (TDD) by
contacting the Federal Information Relay Service at 1-800-877-8339.
SUPPLEMENTARY INFORMATION:
I. Background
II. The Department's Implementation of the Convention and the IAA
A. Accrediting Entities
B. Accreditation and Approval Standards
C. Enforcement
D. Concerns About Conduct in Convention Countries
III. Overview of Major Changes and Provisions in the Final Rule
A. Primary Providers and Supervised Providers
B. Accreditation and Approval Standards
C. Complaint Registry
IV. Section-by-Section Discussion of Comments
V. Regulatory Review
A. Regulatory Flexibility Act/Executive Order 13272: Small
Business
B. The Small Business Regulatory Enforcement Fairness Act of
1996
C. The Unfunded Mandates Reform Act of 1995
D. Executive Order 13132: Federalism
E. Executive Order 12866: Regulatory Review
F. Executive Order 12988: Civil Justice Reform
G. The Paperwork Reduction Act of 1995
H. Congressional Review
I. The Treasury and General Government Appropriations Act of
1999--Assessment of Federal Regulations and Policies on Families
Final Rule
Subpart A--General Provisions
Subpart B--Selection, Designation, and Duties of Accrediting
Entities
Subpart C--Accreditation and Approval Requirements for the
Provision of Adoption Services
Subpart D--Application Procedures for Accreditation and Approval
Subpart E--Evaluation of Applicants for Accreditation and
Approval
Subpart F--Standards for Convention Accreditation and Approval
Subpart G--Decisions on Applications for Accreditation or
Approval
Subpart H--Renewal of Accreditation or Approval
Subpart I--Routine Oversight by Accrediting Entities
Subpart J--Oversight Through Review of Complaints
Subpart K--Adverse Action by the Accrediting Entity
Subpart L--Oversight of Accredited Agencies and Approved Persons
by the Secretary
Subpart M--Dissemination and Reporting of Information by
Accrediting Entities
Subpart N--Procedures and Standards Relating to Temporary
Accreditation
I. Background
The Convention is a multilateral treaty that provides a framework
of safeguards for protecting children and families involved in
intercountry adoption. It was developed under the auspices of the
intergovernmental organization known as the Hague Conference on Private
International Law (the Hague Conference).
The United States signed the Convention on March 31, 1994, and the
President transmitted the Convention to the Senate for its advice and
consent on June 11, 1998. (S. Treaty Doc. 105-51 at III (1998)).
Differing versions of implementing legislation for the Convention were
introduced in both the Senate and the House of Representatives in 1999
and were subsequently referred to the appropriate committees. The
Senate Foreign Relations Committee held hearings on October 5, 1999,
and issued a committee report on S. 682 (Report of the Senate Committee
on Foreign Relations on the Intercountry Adoption Act of 2000, 106th
Cong. 2nd Sess., S. Rep. No. 106-276 (2000)). The House International
Relations Committee held hearings on H.R. 2909 on October 29, 1999, and
also issued a committee report. (Report of the House Committee on
International Relations on the Intercountry Adoption Act, 106th Cong.
2nd Sess., H.R. Rep. No. 106-691 (2000)).
On September 20, 2000, the Senate gave its advice and consent to
the ratification of the Convention and, at about the same time,
Congress enacted the implementing legislation for the Convention, the
Intercountry Adoption Act of 2000 (the IAA)), Public Law 106-279, 42
U.S.C. 14901-14952. Consistent with U.S. policy on ratification of
treaties and the Senate's advice and consent to ratification, the
United States will not ratify the Convention until the United States is
able to carry out its obligations under the Convention (See Senate
Declaration for Convention Article 22(2) (146 Cong. Rec. S8866 (daily
ed. Sept. 20, 2000)). Thus, although this Final Rule is effective in 30
days, except as otherwise indicated in the text of the rule, the
Convention will not enter into force immediately upon passage of the 30
days.
The Convention gives party countries a choice about whether to rely
exclusively on public authorities or to use private bodies to complete
certain Central Authority functions listed in the Convention. If the
Convention country chooses to use private bodies, the private bodies
must be accredited agencies (nonprofit adoption service providers) or
approved persons (for-profit and individual adoption service
providers). The Senate's advice and consent to the ratification of the
Convention, taken together with the IAA, establish that the United
States will use accredited agencies and approved persons (referred to
within this preamble as ``adoption service providers'' where
appropriate) to perform certain U.S. Central Authority functions under
the Convention. Other Central Authority functions will be performed, as
appropriate, by the Department or by other governmental authorities
such as the Department of Homeland Security (DHS).
The purpose of this final rule is to establish the regulatory
framework for
[[Page 8065]]
the accreditation and approval function required under the Convention
and the IAA. In developing the rule, we conducted an extensive
preliminary public input phase, discussed at https://www.hagueregs.org,
to garner adoption community input and to engage in a dialogue with
stakeholders. On September 15, 2003, the Department published in the
Federal Register a proposed rule on the accreditation and approval of
agencies and persons (68 FR 54064). For a more detailed discussion of
the Convention, the IAA, and the Department's basis for the rule, see
the preamble to the proposed rule. The Department held a further
meeting on October 28, 2003 to answer questions regarding the proposed
rule. The initial 60-day deadline for submitting comments was extended
30 days, to December 15, 2003.
Since issuing the proposed rule, the Department has also initiated
a selection process to recruit and identify qualified accrediting
entities to accredit agencies and approve persons. (The Department
solicited candidates by mailing Requests for Statements of Interest to
the adoption licensing and child welfare services authorities of each
State and to all private nonprofit organizations that had expressed
interest in providing accreditation/approval services. It also posted
the information soliciting statements of interest from qualified
candidates on its Web site.) The Department thoroughly reviewed all
applications received by the deadline of April 30, 2004. The Department
met with qualified candidates in March 2005 to begin negotiating
agreements to designate accrediting entities. (70 FR 11306, March 8,
2005). The Department will publish all agreements designating
accrediting entities in the Federal Register, as required by the IAA.
Also published in today's Federal Register is the final rule for
part 98 of title 22 of the CFR. It provides the rule for the
preservation of Convention records by the Department and DHS. Separate
rules, which are still under preparation, will establish intercountry
adoption procedures under the Convention and the IAA's amendments to
the Immigration and Nationality Act (INA).
II. The Department's Implementation of the Convention and the IAA
Consistent with the IAA and the Convention, this rule creates an
accreditation/approval system that does not displace State licensing of
adoption service providers, but that does create new Federal
requirements for agencies and persons handling adoption cases between
the United States and other countries party to the Convention. A number
of commenters expressed a variety of concerns about the Department's
approach to implementing the Convention and the IAA through an
accreditation scheme that relies on accrediting entities selected by
the Department to oversee and monitor adoption service providers. In
response to those concerns, we want to reiterate the guiding principles
behind this rule and the Federal accreditation scheme it creates.
A. Accrediting Entities
Many commenters essentially objected to the use of accrediting
entities, preferring the Department to assume direct responsibility for
accreditation of agencies and approval of persons. It would be
inconsistent with the IAA, however, for the Department to assume such a
role. The IAA accreditation scheme provides for the Department to
select and designate one or more accrediting entities to perform this
function.
Some commenters sought more robust provisions controlling the
conduct of accrediting entities. The IAA sections on accrediting
entities left the Department discretion to negotiate by agreement how
an accrediting entity will perform its accreditation duties. It would
be unrealistic and unworkable to address these issues in the rule. We
therefore have included in the final rule some provisions that will
govern designated accrediting entities, but much of the conduct of
accrediting entities will be governed by agreements in addition to
these regulations. The use of agreements is consistent with the statute
and provides the flexibility needed to handle relationships with
multiple accrediting entities, which may differ in ways that require
different provisions governing their relationships with the Department.
B. Accreditation and Approval Standards
We received a wide range of public input on what accreditation/
approval standards should be excluded from or added to subpart F of the
rule (and correspondingly subpart N on temporary accreditation). Our
responses to comments on specific standards are contained in the
section-by-section discussion. We respond here, however, to a number of
general concerns repeatedly expressed by commenters by explaining our
overall conception of the accreditation standards.
We used the central purposes of the IAA and the Convention as a
guide throughout the development of the standards for accreditation and
approval. These purposes are to protect the rights of, and prevent
abuses against, participants in the adoption process in Convention
cases, and to ensure that such adoptions are in the children's best
interests. In addition, the IAA seeks to improve the ability of the
Federal Government to assist prospective adoptive parent(s) in
Convention cases involving the United States.
The standards in subpart F are based on the Convention and the IAA,
particularly section 203(b). Where the Convention or the IAA speaks
broadly, we have also sought to reflect current norms in adoption
practice, as made known to us during the development of the rule.
In particular, the standards in subpart F reflect a focus on
ensuring that agencies and persons provide adoption services with an
individual child's best interests as the foremost goal. The standards
also cover key areas of concern to adoptees, birth parents, and
adoptive parents, such as financial transparency, ethical conduct in
determining if a child is eligible for adoption and in obtaining
medical records for a child, and sound social work practices when
providing training and information to prospective adoptive parent(s).
In reviewing the overall impact of the rule on agencies and persons in
light of comments suggesting that the standards be loosened, we
retained standards we consider necessary for implementing the
Convention's and the IAA's goals of protecting participants in
Convention adoptions.
Some commenters wanted the standards in subpart F to be cast as
specific licensing criteria that must be met in all cases rather than
as accreditation standards that must be ``substantially'' complied
with. As explained in our response to comments on Sec. 96.27 of
subpart E, the Department believes that an accreditation model based on
substantial compliance is more consistent with the regulatory approach
the IAA contemplates. The performance-based standards created by
subpart F (and subpart N) are the type of flexible standards common to
the accreditation field generally, and thus are appropriate for
implementing the IAA. The process of accreditation gives an accrediting
entity discretion to identify problems in an agency's or person's
operations and to provide an opportunity for correction.
C. Enforcement
A number of commenters sought to have the Department play a primary
role in enforcing substantial compliance by agencies and persons with
the
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accreditation standards. This view is inconsistent with the IAA,
however, which dictates that the primary responsibility for oversight
of agencies and persons lies with the accrediting entities. The
accrediting entities will have discretion to determine which adverse
action is appropriate in light of the particular standards in subpart F
(or N) with which the agency or person is not in compliance. The
Department may be required to intervene if the accrediting entity,
after consultation with the Department, fails, or refuses, to take
adverse action against an agency or person. The types of adverse
actions and who can take them (accrediting entities or the Department)
under what circumstances are covered in subparts K and L of the rule.
The Department was asked to permit ``penalties'' for failure to be
in substantial compliance with the rule, other than the enforcement
mechanisms called adverse actions created by the IAA, and to tie the
violation of particular standards to particular penalties. We have not
made such changes. The rule provides the full range of ``penalty''
options provided in the IAA for disciplining agencies and persons.
Because the IAA mandates a substantial compliance model of
accreditation, the rule does not require that accrediting entities
impose particular penalties for violation of particular standards.
Other commenters raised a number of concerns related to the notice
that an agency or person would receive of an adverse action, and the
options that an agency or person would have for protesting the
imposition of the adverse action. While the IAA limits review
procedures that are available, the Department has made a number of
clarifications in the final rule to address these concerns. (See the
section-by-section discussion of subparts K and L.) The rule now
clearly provides that an accredited agency or approved person will have
either notice that it may be faced with an adverse action and an
opportunity to show it is not warranted or, if notice is not provided,
an equivalent after-the-fact opportunity to show that the action should
be withdrawn. The rule also clarifies that the accrediting entity that
imposed an adverse action can always withdraw the adverse action, if it
determines that the action was imposed based upon mistake of fact or
otherwise in error.
D. Concerns About Conduct in Convention Countries
We received many comments requesting that the Department address
specific problems in countries of origin. As Central Authority, the
Department may be able to influence another Convention country's
practices via diplomatic efforts and the provision of technical
assistance. It is outside the scope of our authority, however, and
inconsistent with the Convention's allocation of responsibilities
between a country of origin and a receiving country, for us to impose
specific rules on Convention countries. Therefore, we have not changed
the final rule to cover conduct by other Central Authorities or their
competent (public) authorities. As described in section III, subsection
A, below, however, we have changed the standards U.S. agencies and
persons will need to meet in using private providers in Convention
countries. The standards, as changed, tie the accreditation of agencies
and approval of persons to whether they have adequate arrangements in
place to ensure that, when acting as a primary provider, they can
provide ``all adoption services in cases subject to the Convention'' in
a manner consistent with the IAA and the Convention. (See IAA section
203(b)(1)(B)). They are not intended to interfere with the allocation
of responsibilities between countries party to the Convention.
III. Overview of Major Changes and Provisions in the Final Rule
Discussed here are changes and provisions in the final rule that we
believe are of particular interest to the public. A more thorough
response to individual comments, and more complete discussion of
significant changes made to the rule in response to comments, appears
below in the section-by-section analysis. In addition to changes made
in direct response to comments received by the Department, we have also
made a number of changes for technical and policy reasons, the more
significant of which are brought to the public's attention in the
section-by-section analysis. We have made an effort to highlight such
changes in the general discussion at the beginning of each subpart,
with a brief explanation of why the Department considered them
necessary. Changes of a purely technical nature (for example, changes
made to conform to changes in other sections, for grammatical reasons,
or to ensure consistency throughout the regulations) are not
exhaustively identified because we believe they are self-explanatory.
A. Primary Providers and Supervised Providers
Many commenters were concerned about the rule's coverage of
supervised providers, both in the United States and overseas. Many
urged that the U.S. accredited/approved primary provider be made
responsible for any foreign providers that it selects and uses in the
country of origin, whether public, accredited by the foreign country,
or private and unaccredited.
In response to these concerns, we modified Sec. 96.14 of subpart C
to increase the supervisory responsibilities of primary providers in
the accreditation context. As discussed below at section III,
subsection B.4, however, we removed provisions from subpart F that
would have required a primary provider to assume the legal
responsibility for tort, contract, and other civil claims against
supervised providers and to carry liability insurance for its
supervised providers. The final rule is not intended to have any effect
on the allocation of legal responsibility for tort, contract and other
civil claims. We also added concrete examples at Sec. 96.15 of subpart
C to help explain, generally, the circumstances that require an
adoption service provider to be accredited, temporarily accredited,
approved, supervised, or exempted.
The IAA in section 201(a) provides that, if an agency or person is
providing adoption services ``in connection with a Convention adoption
in the United States,'' it must be accredited, approved, or under the
supervision of an accredited agency or approved person (with limited
exceptions set forth in section 201(b)). The proposed rule established
the general principle of a primary provider--that is, one accredited
agency or approved person responsible for ensuring the provision of all
adoption services in the Convention adoption case.
Under the proposed rule, a primary provider could work with
accredited agencies or approved persons in the United States, or
overseas with entities accredited by a Convention country or public
authorities of a Convention country, without supervising or being
responsible for their acts. The primary provider also was not
responsible for supervising exempted providers or public domestic
authorities in the United States. The primary provider was responsible
only for supervising the acts of private agencies, persons, or other
entities that were providing adoption services without any Convention
accreditation or approval status.
We have kept the requirement in the final rule that the primary
provider is responsible for all supervised providers on a case, but we
have broadened the kinds of private entities that the primary provider
must supervise. There are some differences in the standards that govern
the primary provider's use of
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other providers in the United States and in Convention countries. These
differences reflect both the structure of the IAA and the Convention's
allocation of responsibilities between Convention countries. The common
objective of these standards, however, is to implement the goals of the
Convention and the IAA of protecting participants in the adoption
process and ensuring adoptions are conducted in the best interests of
the child.
1. U.S. Supervised Providers
The rule now requires that the primary provider ensure that other
U.S. accredited agencies or approved persons providing adoption
services in a case are complying with the standards applicable to U.S.
supervised providers. That is, Sec. 96.14(b) now requires that a
primary provider treat all other agencies and persons it is using to
provide adoption services in the United States on a case as supervised
providers, regardless of their accreditation/approval status, unless
the provider qualifies as an exempted provider or a domestic public
authority.
We made this change to the proposed rule in response to expressed
concerns about how an accrediting entity could evaluate the performance
of an agency or person if, as primary provider, the agency or person
was not required to supervise any accredited agencies or approved
persons that it was using to provide adoption services in a particular
case. If an accrediting entity finds that a primary provider has
provided inadequate supervision and, as a result, the actions of an
agency or person that the primary provider is using to provide
services--whether accredited or approved or not--reveal non-compliance
with the standards in these regulations applicable to the use of
supervised providers, then the accrediting entity may take adverse
action against the primary provider.
2. Foreign Providers
Under the final rule, the primary provider must now treat all non-
governmental foreign providers, including agencies, persons, or
entities accredited by a Convention country, that it uses to provide
adoption services as supervised providers consistent with Sec. 96.46(a)
and (b), unless the foreign provider performs a service qualifying for
verification under Sec. 96.46(c) (consents, child background studies
and home studies). We believe that this approach accommodates our
concerns, expressed in the preamble to the proposed rule, that primary
providers would have practical difficulty supervising entities in
another Convention country. This approach was chosen to ensure that
primary providers do not inappropriately rely on accreditation by a
foreign Central Authority as a guarantee of conduct. It is consistent
with the fact, recognized in this rule and the IAA, that accreditation
and approval within the U.S. system cannot guarantee good conduct.
The verification requirement in Sec. 96.46(c) recognizes, however,
that as a practical matter, a primary provider will not be able to
supervise contemporaneously all adoption services that might occur in a
Convention country. A limited number of adoption services will
generally have been performed in a Convention country before a U.S.
primary provider has been identified: In an incoming case (child
immigrating to the United States) the consents to adoption and child
background study will often have been prepared before intercountry
adoption to the United States is specifically contemplated; in an
outgoing case (child emigrating from the United States) the home study
will often have been prepared before the prospective adoptive parent(s)
determine that they wish to pursue intercountry adoption from the
United States.
To recognize these possibilities and to avoid requiring that such
services are re-performed under supervision--that is, to avoid creating
additional costs and delaying adoption placements, which could, in
turn, disadvantage U.S. prospective adoptive parent(s) seeking to adopt
abroad and children seeking placements--the rule adopts a different
approach to the primary provider's oversight of these services. The
standard set forth in Sec. 96.46(c) requires the primary provider to
verify that these three adoption services, when provided by private,
non-governmental providers, were performed in the Convention country
consistently with the requirements of the Convention and any other
applicable local law. (In many countries all three of these services
will be performed by public or competent authorities, for whom a
primary provider is not required to be responsible.) The verification
standard of Sec. 96.46(c) will reinforce the protections in the
Convention and U.S. law relevant to the performance of these three
adoption services. (The Convention requires, for example, that all home
and child background studies not prepared by a governmental authority
be prepared under the responsibility of an accredited body, and that
competent authorities of the state of origin ensure that consents meet
Convention requirements. U.S. governmental authorities will also
address the issue of consent in determining visa eligibility.)
A primary provider will always have the option of treating
providers of services that qualify for verification under the Sec.
96.46(c) standard as supervised providers under Sec. 96.46(a) and (b)
instead, assuming that substantial compliance with those standards is
feasible. This might occur, for example, if a primary provider has a
long-standing supervisory relationship with a particular Convention
country adoption service provider.
As was the case in the proposed rule, primary providers are not
required to treat Central Authorities, or other foreign public
authorities, as foreign supervised providers. This is consistent with
the scope of the Department's authority, and the Convention's
allocation of responsibilities.
B. Accreditation and Approval Standards
We received many comments on the proposed standards on insurance,
social service personnel qualifications, blanket waivers of liability,
and the primary provider's liability for its supervised providers. We
want to explain revisions we have made to those standards in the final
rule.
1. Standard on Professional Liability Insurance
The IAA requires that the standards include an insurance standard.
The proposed rule provided that an agency or person maintains insurance
in a minimum amount of no less than $1,000,000 per occurrence,
annually. In the preamble to the proposed rule, we solicited comments
on the insurance provision from insurance experts, actuaries,
associations, and agencies and persons, and explicitly encouraged
agencies and persons to have their insurance providers comment on this
provision. We received a number of conflicting comments on the
insurance provision, with some commenters opposing the inclusion of any
standard, others stating that professional liability insurance is
simply unavailable, and others maintaining that, even if professional
liability insurance were available, the premiums would make it too
costly for them to operate. Other commenters said insurance would be
affordable and available.
In light of the conflicting public comment on this issue, the
Department made good faith efforts to research further the issues of
availability, feasibility, and costs of professional liability
insurance for adoption service providers. The Department hired an
insurance expert who contacted
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adoption service providers, insurance brokers and agents, wholesalers,
insurance industry service organizations and insurers. The report of
the insurance expert (redacted of confidential business information),
which helped inform the basis of the insurance requirement in the final
rule, is now part of the public record and can be found at https://
www.travel.state.gov/family/adoption.
The Department has determined that it is appropriate in
Sec. 96.33(h) of the rule to set a standard of a minimum level of
professional liability coverage in the amount of $1 million in the
aggregate, rather than per occurrence. This standard means that an
adoption service provider should have, at a minimum, a policy that
would make available $1 million in coverage annually for all covered
claims. We believe that this standard is sufficient to protect adoption
service providers, children, and parents, and that the insurance market
is likely to respond to this regulation by making such coverage
available to adoption service providers. The rule continues to provide
that this is a minimum standard; the agency or person will have to take
into account whether its individual risk profile warrants additional
professional liability coverage, or other types of insurance.
2. Social Service Personnel Qualifications
The proposed rule provided as a standard that supervisory social
service personnel have a master's degree in social work (MSW) or
master's degree in a related human service field (with some exceptions
for those already working in the field). Non-supervisory social service
personnel would have to hold an MSW or master's degree, or a bachelor's
degree in addition to experience. The proposed rule also provided for
individuals performing home studies or child background studies to have
a minimum of an MSW or master's degree in a related human service
field.
Most of the comments that we received strongly opposed any standard
providing for social service personnel, other than those in supervisory
positions, to have an MSW or master's degree. A number of comments
indicated that finding qualified MSWs for low-paying positions
available within nonprofit adoption agencies was next to impossible.
Agencies and persons in rural, isolated areas expressed concern about
the general lack of MSWs in non-urban locations. Commenters also
indicated that experience with adoption practice typically was a better
prerequisite for handling intercountry adoption cases than holding an
MSW.
In response to these comments we revised the standard in the final
rule. The final rule, at Sec. 96.37, retains the qualifications for
supervisory social service personnel in the proposed rule.
Qualifications for non-supervisory social service personnel have been
slightly modified to provide for an MSW, master's, or a bachelor's
degree in any field and prior experience in family and children's
services and adoption. We have eliminated entirely any provision that
home study preparers or child background study preparers have an MSW or
a master's degree in a related human service field.
3. Waivers of Liability
The proposed rule would have set a standard prohibiting adoption
service providers from asking clients to sign blanket waivers of
liability. Prospective adoptive parent(s) expressed concerns about
being asked to sign broad waivers of liability as part of their
contracts with agencies and persons. On the other hand, we were also
told that waivers are common to the adoption field, particularly in the
face of increasing litigation over the tort of wrongful adoption, and
were given copies of sample waivers. Some commenters insisted that
agencies and persons could not obtain affordable liability insurance
unless their contracts with clients identified risks inherent to the
adoption process and asked clients to assume those enumerated risks.
Other commenters suggested that the Department provide a boilerplate
waiver clause.
We concluded that a standard prohibiting blanket waivers is not
warranted, and have revised the standard in Sec. 96.39(d) to permit an
agency or person to include a waiver of liability, if consistent with
applicable State law. This approach defers to the adoption service
provider's own assessment of risks and benefits in asking a client to
sign a waiver, and to State law, rather than imposing a Federal
standard prohibiting waivers. To address the major concerns about
extremely broad waivers that exempt all conduct, Sec. 96.39 provides
that any such waivers comply with State law and additionally be limited
and specific and based on risks that have been discussed and explained
to the client in the adoption services contract.
4. Primary Provider Liability for Acts of Supervised Providers
The proposed rule included standards in Sec. 96.45(c) (Using
supervised providers in the United States) and Sec. 96.46(c) (Using
providers in Convention countries) that would have provided for the
primary provider to assume tort, contract, and other civil liability to
the prospective adoptive parent(s) for the supervised provider's
provision of the contracted adoption services and for maintenance of a
bond, escrow account, or liability insurance to cover liability risks
arising from the use of supervised providers.
Many commenters strongly opposed these provisions as impractical
and unworkable, and some questioned the statutory basis behind them. In
their view, a court should be allowed to allocate responsibility in any
particular circumstance, and the Department should not attempt to
allocate responsibility in the standard. Other commenters questioned
the availability of the kind of insurance contemplated to cover the
risk of using supervised providers, especially overseas. A number of
commenters, including insurance providers and agents, said that
insurance coverage for supervised providers would push the cost of
adoption services beyond the reach of many potential prospective
adoptive parents, while others said that such insurance would be
affordable.
The final rule does not include these provisions, or related
provisions on indemnification that were proposed at Sec. Sec. 96.45(d)
and 96.46(d). Primary providers may choose how to allocate risk with
their contractual partners--that is, their supervised providers--within
the framework of existing laws on liability. Under this rule, however,
primary providers will still be held responsible for their supervision
of supervised providers in the accrediting entity's assessment of
whether they are providing adoption services in substantial compliance
with this rule, the IAA, and the Convention.
C. Complaint Registry
The provisions of the final rule related to the Complaint Registry
differ from those that appeared in the proposed rule. The Department
still intends to establish a Complaint Registry to support the
accrediting entities in fulfilling their oversight responsibilities and
the Department in its own oversight role. The Department at this time
no longer intends, however, that the Complaint Registry will be an
independent entity with which the Department will have an agreement. As
reflected in subpart J on oversight through review of complaints, the
Complaint Registry will be a system established by the Department to
assist the accrediting entities and the
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Department in their oversight functions. The Department's current
operational plan is for the Complaint Registry to collect complaints
and make them available to the appropriate accrediting entity for
action. Accrediting entities will be required to establish written
procedures for recording, investigating, and taking action on
complaints referred to them through the Complaint Registry. Upon
completion of an investigation, accrediting entities will have to
provide written notification to the complainant and the Complaint
Registry of its findings and any actions taken.
The Department will be able to review complaints and actions taken
by the accrediting entity and take independent action if appropriate.
The Complaint Registry will maintain records of complaints, track
compliance with deadlines, generate reports, and perform other
functions as the Secretary determines appropriate. We believe that
subpart J provides adequate flexibility to assign additional functions
to the Complaint Registry if experience with the system indicates that
additional functions would be useful or necessary.
IV. Section-by-Section Discussion of Comments
This section provides a detailed discussion of comments received on
the proposed rule, and describes changes made to the proposed rule. Two
general points should be kept in mind in reading this discussion.
First, we refer generally to actions of the ``Department'' pursuant to
the rule. The rule itself refers to actions of the ``Secretary,'' as
the official named in the IAA, but the day-to-day exercise of the
Secretary's functions has been delegated and will be exercised by other
Department officials, primarily in the Bureau of Consular Affairs. (See
Sec. 96.2 of the rule, defining ``Secretary.'') Second, particularly
while discussing the accreditation/approval standards of Subpart F, we
frequently talk in terms of actions that agencies or persons ``must''
take and ``requirements'' they must meet. Readers should keep in mind,
however, that the accreditation/approval model looks for ``substantial
compliance'' with the standards. Thus, within the substantial
compliance framework for accreditation that the IAA establishes,
statements that actions are required mean that agencies or persons will
have to take such actions in order to be judged in full compliance with
the standard in question. The accrediting entities will be responsible
for developing methods of assessing and weighting compliance with
individual standards, subject to the Department's approval, to
determine whether accreditation, temporary accreditation, or approval
can be granted and maintained.
Subpart A--General Provisions
Subpart A is organized in the same way as in the proposed rule, and
includes Sec. 96.1 (Purpose); Sec. 96.2 (Definitions); and Sec. 96.3
(Reserved).
The Department has made a number of changes to Sec. 96.2
(Definitions), in response to public comment, which are described
below. In addition, we have revised the definition of ``approved home
study'' to clarify that a supervised provider could also complete a
home study. We have changed the term ``public body'' to ``public
domestic authority'' and the term ``public authority'' to ``public
foreign authority,'' without making a substantive change in the
definitions, to make the distinction between the two terms, which is
primarily geographic, more transparent. We also added language to the
definition of ``supervised provider'' to clarify that the definition
applies regardless of the local terminology used to refer to private
providers, so long as the private individual or organization is
providing adoption services under the supervision and responsibility of
a primary provider, and to the definition of ``exempted provider'' to
clarify that such providers are providing services within the United
States.
Section 96.2--Definitions
1. Comment: One commenter recommends that the Department add a
definition for ``accreditation'' to clarify that the regulations
address accreditation only as it relates to Convention adoptions. The
commenter requests that the Department specifically state that the
regulations do not affect any voluntary accreditation process for non-
Convention intercountry adoptions.
Response: These regulations do not affect any voluntary
accreditation process for non-Convention intercountry adoptions. It is
not necessary to add a definition of ``accreditation'' to Sec. 96.2,
however, because Sec. 96.12 makes clear that agencies and persons need
to be accredited or approved under these regulations only for purposes
of Convention adoptions.
2. Comment: One commenter requests that the Department establish a
definition of ``adoptability'' for U.S. adoptees who are placed
internationally.
Response: Each U.S. State determines the criteria to use to
determine if a child is eligible for adoption in that State. Because
these regulations are not intended to preempt State law on eligibility
for adoption, we have not added a definition of ``adoptability.''
3. Comment: One commenter requests clarification as to whether the
IAA definition of ``adoption'' is intended to create a Federal law
definition of adoption. The commenter suggests that the Department
define an ``adoption,'' for the purposes of the regulations, as the
judicial or administrative procedure that establishes a legal parent-
child relationship for all purposes between a minor and an adult who is
not already the minor's legal parent and that satisfies the
requirements for the minor child's (i) immigration to the United States
or (ii) emigration from the United States pursuant to the IAA and other
relevant provisions of the INA and Federal law.
Response: The definition of adoption in the rule is applicable only
under these regulations, in the context of the Convention and the IAA.
The Department does not have authority under the IAA to create a
Federal definition of adoption to be used outside of the context of the
Convention and the IAA. Overall, the definition of adoption, for these
regulations, is designed to provide guidance to agencies and persons on
what constitutes an adoption for Convention purposes so that they can
determine if they must be accredited or approved to provide adoption
services in a particular case. The definition is also useful in
distinguishing between ``post-placement'' and ``post-adoption.'' In
response to this comment, the Department is not creating a definition
of adoption that will have any broader applicability but it is
replacing the term ``formal act'' with the phrase, ``the judicial or
administrative act'' in the definition of adoption. This change
clarifies that the definition defers to State and Convention country
choice of judicial or administrative procedures for adoption. The
definition still requires that the legal relationship between a child
and his or her former parents be terminated, but is not meant to affect
informal relationships between a child and his or her former parents,
such as those that develop from an open adoption, or any State law that
allows a stepparent to adopt a child without terminating the parental
rights of the stepparent's spouse, or any State law that grants an
adopted child inheritance rights from a former parent even after a
legal adoption.
4. Comment: Many commenters request that the Department clarify the
difference between ``post-placement monitoring'' and ``post-adoption
services.'' Another commenter requests
[[Page 8070]]
that the Department explicitly state that ``post-placement services''
are services provided by exempted providers in connection with a
Convention adoption. One commenter asks the Department to clarify
whether providing assistance with U.S. immigrant visa processing is a
post-adoption service or post-placement monitoring. There were
conflicting comments as to whether or not ``post-adoption services''
include the provision of supportive services to adoptive families to
promote the well-being of adoptees and families, the stability of
adoptive placements, and the prevention of adoption disruption or
dissolution as well as monitoring and reporting.
Response: Post-placement monitoring is an ``adoption service''
under the IAA. Because of this an adoption service provider must be
accredited, temporarily accredited, approved, or operate as a
supervised provider to provide post-placement monitoring in a
Convention adoption case in the United States. Post-adoption services,
however, are not adoption services under the IAA, and an agency or
person would not have to comply with the accreditation/approval
requirements to perform them in a Convention adoption case. To
distinguish between post-placement monitoring and post-adoption
services, the Department has added new definitions of ``post-
placement'' and ``post-adoption.'' ``Post-placement'' is defined as the
period of time after a grant of legal custody or guardianship of the
child to the prospective adoptive parent(s) or to a custodian for the
purpose of escorting the child to the identified prospective adoptive
parent(s), and before an adoption. An example of ``post-placement
monitoring'' (an adoption service) would be a pre-adoption home visit
or report monitoring the child's adjustment to the new pre-adoptive
home. By contrast, ``post-adoption'' means after an adoption; in cases
in which an adoption occurs in a Convention country and is followed by
a re-adoption in the United States, it means after the adoption in the
Convention country. Any of the following would be examples of a ``post-
adoption service,'' if provided after the child's adoption: providing
mental and physical health services for the adopted child; providing
assistance in filling out post-adoption reports required by certain
Convention countries; and sponsoring support groups for adopted
children or adoptive parents. The Department understands that there is
also some confusion over which post-placement services are ``adoption
services.'' ``Post-placement monitoring'' is one of the enumerated
``adoption services'' in the IAA. Post-placement monitoring encompasses
services related to evaluating the continuing fitness of the child's
adoptive placement. For example, monitoring how a child is adjusting to
his or her new family or visiting the prospective adoptive parent(s) to
ensure that they are able to care for the particular needs of the child
and to determine whether the placement is still in the child's best
interests is post-placement monitoring.
If, on the other hand, the post-placement service is not related to
the adoptive placement, then it is not the adoption service of ``post-
placement monitoring.'' An agency or person is not performing a post-
placement ``adoption service,'' for example, if it provides post-
placement counseling to a family. Assisting with U.S. immigrant visa
processing is not included in Section 3(3) of the IAA's definition of
``adoption services,'' and is not an activity that is within the scope
of these regulations.
5. Comment: Some commenters request that the Department add ``post-
adoption services'' to the list of adoption services, and hence to the
activities subject to these regulations. One commenter states that its
members believe post-placement services, whether provided before or
after legalization of an adoption, should be provided by qualified
personnel. The commenter suggests a revision of the Department's
definition of ``adoption services'' to include providing required
periodic reports to the child's country of origin, or any other post-
adoption services required by the child's country of origin.
Response: Section 3(3) of the IAA, which defines adoption services,
does not include post-adoption services as an adoption service. (In
fact, while at least one draft of H.R. 2909, the bill that became the
IAA, included post-adoption services in the definition of adoption
services, post-adoption services were not included in the definition in
the IAA as enacted.) Services provided after an adoption is dissolved
are also not ``adoption services,'' as defined in the IAA, because they
are provided after an adoption has occurred, so they are post-adoption
services.
Some of the comments on this issue reflected a concern about
ensuring compliance with post-adoption reporting requirements imposed
by countries of origin, particularly if parents are unwilling to
cooperate, or do not maintain contact with agencies and persons. The
Department encourages agencies and persons involved in Convention
adoptions to comply with all applicable post-adoption reporting
requirements. We note that countries of origin that require post-
adoption reports may stop working with U.S. agencies and persons that
cannot produce the post-adoption reports. While this is a potentially
serious issue, it is not one that can be addressed through the
accreditation process or these regulations.
6. Comment: Several commenters request more specific definitions
addressing who can provide adoption services. They want to know if
``adoption helpers'' or ``advisors'' are covered. Another commenter
requests that the Department's definition of ``adoption services'' be
revised to exclude simply assisting a country of origin's public
foreign authority. Another commenter requests that the Department
define ``adoption services'' to include the services of ``unlicensed
facilitators''--individuals that essentially provide adoption services
(like the preparation of adoption paperwork and the arrangement of
child-matching services for parents in foreign countries).
Response: Whether the activities of an adoption service provider
are subject to the accreditation/approval standards in this rule turns
solely on whether the private individual or entity is providing a
defined ``adoption service,'' and not on the identity of the private
individual or entity, the term used to refer to the private individual
or entity, or the entity on whose behalf the services are provided. If
people who call themselves ``adoption helpers'' or ``advisors'' are
performing in the United States any of the services enumerated in the
adoption services definition, they must be accredited, temporarily
accredited, approved or supervised, or exempted once the Convention
goes into force for the United States. A primary provider must also
ensure that, with respect to adoption services performed in a
Convention country, any private individuals or entities it is using to
perform adoption services in a Convention case--regardless of identity,
the term used to refer to them, or on whose behalf the services are
performed--are supervised, unless they are performing a service
qualifying for verification under Sec. 96.46(c). Examples of different
adoption services, and instances in which providers of such services
must be accredited, temporarily accredited, approved, supervised, or
exempted, have been added to the regulation to help clarify this point
in Sec. 96.15 of subpart C.
7. Comment: One commenter requests that the Department clearly
define ``suspension'' and ``cancellation'' as they relate to adverse
actions against
[[Page 8071]]
accredited agencies and approved persons. Specifically, the commenter
asks whether an accredited agency or approved person will have to
transfer its adoption cases to another entity during a period of
``suspension.'' The commenter requests that the Department replace the
term ``suspension'' with ``probation, with required corrective action''
to clarify that the accredited agency or approved person does not have
to transfer its cases while correcting noted problems.
Response: The Department has not substituted ``probation, with
required corrective action'' for ``suspension'' because suspension is
the term used in the list of adverse actions contained in Sec.
202(b)(3) of the IAA. Nor have we added definitions of suspension and
cancellation to subpart A, because the consequences of suspension and
cancellation are adequately explained in subpart K. Section 96.77 of
subpart K provides that the suspended agency or person must consult
with the accrediting entity about whether or not a particular
suspension requires that an agency or person to transfer all its
Convention cases. Please see response to comment 1 on Sec. 96.75 for
further information.
8. Comment: Several commenters request that the Department
elaborate on the definition of ``child welfare services.'' They note
that providers of these services are exempt from the accreditation/
approval process. One commenter requests that the Department provide
more specific examples of providing child welfare services. Another
commenter asks whether the definition is limited only to services
provided by public child welfare agencies or whether it also includes
broader services such as after-school activities, YMCA programs, or
summer respite.
Response: ``Child welfare services'' are defined in Sec. 96.2 as
services, ``other than those defined as ``adoption services,'' which
are designed to ``promote and protect the well-being of a family or
child.'' Thus, when attempting to decide what constitutes a ``child
welfare service,'' it is necessary first to determine if the service is
an ``adoption service.'' If not, then the service could be a ``child
welfare service.'' Some examples of child welfare services are:
providing mental or physical health services for adoptive parents or
adoptees; promoting adoption through general programs, but not
providing adoption services in specific cases; conducting support
groups for adoptive parents or adoptees; and providing temporary foster
care for children who are awaiting adoption. These examples are not an
exhaustive list of ``child welfare services.'' The definition of
``child welfare services'' is not limited to public child welfare
agencies. Private organizations, such as the YMCA, are exempt from the
accreditation/approval process if they only provide services for
children or parents that are not adoption services.
9. Comment: One commenter seeks clarity for the definition of
``exempted provider.''
Response: ``Exempted providers'' and ``exempted activities'' are
explained in more detail in the subpart C of this final rule. We have
changed the definition of ``exempted provider'' to clarify that a
social work professional or an organization may perform a home study or
a child background study (or both) in the United States in a Convention
adoption, as an exempted provider, as long as the social work
professional or organization is not currently providing and has not
previously provided any other adoption service in the same case. The
definition is consistent with Sec. 96.13 of subpart C. See responses
to comments 1 and 2 in Sec. 96.13.
10. Comment: Several commenters recommend that the regulations
define what constitutes a complaint, so that the number of frivolous
complaints will be limited. Several commenters also recommend that the
word ``complaint'' be changed to the word ``grievance,'' in order to
signify a more formal concern, and offer definitions of grievance.
Several commenters also recommend that the regulations require
complaints to be filed in writing. One commenter further requests that
the regulations be amended to reflect that anonymous complaints may not
be filed.
Response: We have not added a definition of complaint, but have
made other changes to the final rule to respond to the concerns
expressed, in the definition of ``Complaint Registry,'' in Sec. 96.41,
and in subpart J. Section 96.41 now makes clear that complaints must be
signed and dated to be lodged with an agency or person, and must refer
to activities or services that the complainant believes raise an issue
of compliance with the Convention, the IAA, or the regulations
implementing the IAA. Subpart J similarly now makes clear that
complaints that may be filed through the Complaint Registry are written
documents submitted by a complainant that concern an accredited agency
or approved persons (including their use of supervised providers), and
that raise an issue of compliance with the Convention, the IAA, or the
regulations implementing the IAA. An agency or person's response to
other kinds of ``complaints'' will not be relevant to the
accreditation/approval process.
11. Comment: Some commenters question how the Complaint Registry
will be established.
Response: The Department has modified the definition of ``Complaint
Registry'' (Sec. 96.2) to make it clear that it will be a system
created by the Department intended to receive, distribute, and monitor
complaints relevant to the accreditation or approval status of agencies
and persons. The functions of the Complaint Registry are addressed in
Sec. 96.70 of subpart J.
12. Comment: Commenters suggest that the Department add a
definition of the term ``displacement'' to Sec. 96.2, defining
displacement as the placement of an adoptee in an out-of-home care
environment without terminating parental rights, for example, so that
the child may receive, for example, mental health in-patient treatment.
Response: Because what the commenters describe as ``displacement''
would occur post-adoption, and thus would fall outside the scope of
these regulations, we have not added a definition of displacement to
the rule.
13. Comment: Several commenters request clarification or revision
of the definitions of ``dissolution'' and ``disruption'' in Sec. 96.2.
One commenter suggests that the Department and Congress (in the IAA)
reversed the meaning of these terms. Another commenter requests that
the definitions of ``disruption'' and ``dissolution'' be revised to
state explicitly that a disruption or dissolution must be included in
the overall statistics of adoption failures only if it occurs while an
adoptee is physically residing with a family in their home at the time
of the disruption or dissolution. Similarly, another commenter is
concerned that the Department's definition of ``disruption'' is too
broad and could force agencies and persons to generate reports in cases
in which the disruption had benign causes. One commenter suggests that
the definition of ``disruption'' should be revised to address more
specifically the ``disruptions that occur after a child has left his or
her country of origin.'' A commenter suggests the following
definitions: `` `Disruption' means adoptive placement that does not
finalize in an adoption. `Dissolution' means dissolving the adoptive
placement through termination of parental rights.''
Response: In defining ``disruption'' to refer to an interrupted
adoptive placement, the Department followed Sec. 104(b)(3) of the IAA,
which used ``disruption'' in the same manner. We
[[Page 8072]]
also believe that the majority of people involved with intercountry
adoptions use the terms ``disruption'' and ``dissolution'' as we have
defined them. Therefore, the Department is not changing the definitions
of ``disruption'' and ``dissolution'' to, in effect, reverse them.
The Department has, however, revised the definition of
``disruption'' and has modified related definitions and reporting
requirements, to clarify when a ``disruption'' will need to be
reported. ``Disruption'' is now defined to mean the interruption of a
placement for adoption during the ``post-placement'' period. ``Post-
placement'' now is defined so that a ``disruption'' will need to be
reported only when it takes place after legal custody or guardianship
of the child has been transferred to the prospective adoptive parent(s)
or a custodian for transport to the prospective adoptive parent(s), but
before the adoption is completed. Thus, an agency or person would not
need to report a ``disruption'' if a prospective adoptive family
decided not to pursue an adoption during an informal placement pending
transfer of legal custody of the child. On the other hand, a
``disruption'' would need to be reported if it happened after legal
custody or guardianship of the child was transferred, even if the child
had not yet left his or her country of origin.
We have also modified the definition of ``dissolution'' to reflect
the addition to Sec. 96.2 of a definition of ``post-adoption,'' and to
respond to the suggestion that we make specific reference to
termination of parental rights. The final rule defines ``dissolution''
to be the termination of the adoptive parent(s)' parental rights after
an adoption.
14. Comment: One commenter requests that the Department add to
Sec. 96.2 a definition of a foreign Convention ``accredited body.''
Another commenter similarly suggests adding a definition for ``foreign
partner providers''--entities accredited or approved by a Convention
country and providing one or more adoption services in a Convention
case. The commenter also recommends defining ``foreign governmental
partner providers,'' as public authorities of a Convention country
(excluding courts) providing one or more adoption services in a
Convention case.
Response: The Department believes that it is unnecessary to add a
definition for foreign accredited bodies or ``foreign partner
providers.'' Subpart C explains when foreign providers accredited by a
Convention country must operate under the supervision and
responsibility of a primary provider. Please see response to comment 1
for Sec. 96.14. We also believe that the definitions of ``public
foreign authority'' and ``competent authority'' are adequate to refer
to public authorities of Convention countries.
15. Comment: A commenter requests that the Department make clear,
in the definition of ``legal services,'' that it is not regulating the
actions of foreign attorneys. The commenter also cautions the
Department that it cannot regulate attorneys licensed in the United
States because they are regulated by the States. Thus, the commenter
believes that the Department is incorrect when it asserts (in the
preamble to the proposed rule) that a lawyer who secures necessary
consents to the termination of parental rights and to adoptions in
Convention cases must be approved or must secure the consents as part
of, or under the supervision and responsibility of, an accredited
agency, temporarily accredited agency, or an approved person.
Response: The IAA and these regulations are not intended to preempt
State laws regarding licensing of attorneys; on the other hand, under
the IAA, persons, including lawyers, who provide adoption services in
the United States, as opposed to legal services, must comply with the
IAA. Section 201(b)(3) of the IAA states that the provision of legal
services by a person ``who is not providing any adoption service in the
case'' is exempt from the accreditation/approval requirements. The
exemption does not apply, however, if the attorney is providing (non-
exempt) adoption services in the case. An adoption service, as defined
in the IAA, prov