Electronic Fund Transfers, 1473-1483 [E5-8317]
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1473
Rules and Regulations
Federal Register
Vol. 71, No. 6
Tuesday, January 10, 2006
This section of the FEDERAL REGISTER
contains regulatory documents having general
applicability and legal effect, most of which
are keyed to and codified in the Code of
Federal Regulations, which is published under
50 titles pursuant to 44 U.S.C. 1510.
The Code of Federal Regulations is sold by
the Superintendent of Documents. Prices of
new books are listed in the first FEDERAL
REGISTER issue of each week.
FEDERAL RESERVE SYSTEM
12 CFR Part 205
[Regulation E; Docket No. R–1247]
Electronic Fund Transfers
Board of Governors of the
Federal Reserve System.
ACTION: Interim final rule; request for
public comment.
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AGENCY:
SUMMARY: The Board is amending
Regulation E, which implements the
Electronic Fund Transfer Act, and the
official staff commentary to the
regulation. The commentary interprets
the requirements of Regulation E to
facilitate compliance primarily by
financial institutions that offer
electronic fund transfer services to
consumers.
The interim final rule provides that
payroll card accounts established
directly or indirectly by an employer on
behalf of a consumer to which
electronic fund transfers of the
consumer’s salary, wages, or other
employee compensation are made on a
recurring basis are accounts covered by
Regulation E.
DATES: This interim final rule is
effective July 1, 2007. Comments must
be received on or before March 13, 2006.
ADDRESSES: You may submit comments,
identified by Docket No. R–1247, by any
of the following methods:
• Agency Web Site: https://
www.federalreserve.gov. Follow the
instructions for submitting comments at
https://www.federalreserve.gov/
generalinfo/foia/ProposedRegs.cfm.
• Federal eRulemaking Portal: https://
www.regulations.gov. Follow the
instructions for submitting comments.
• E-mail:
regs.comments@federalreserve.gov.
Include the docket number in the
subject line of the message.
• FAX: (202) 452–3819 or (202) 452–
3102.
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• Mail: Jennifer J. Johnson, Secretary,
Board of Governors of the Federal
Reserve System, 20th Street and
Constitution Avenue, NW., Washington,
DC 20551.
All public comments are available
from the Board’s Web site at https://
www.federalreserve.gov/generalinfo/
foia/ProposedRegs.cfm as submitted,
unless modified for technical reasons.
Accordingly, your comments will not be
edited to remove any identifying or
contact information. Public comments
may also be viewed electronically or in
paper in Room MP–500 of the Board’s
Martin Building (20th and C Streets,
NW.) between 9 a.m. and 5 p.m. on
weekdays.
FOR FURTHER INFORMATION CONTACT: Ky
Tran-Trong, Senior Attorney, or Daniel
G. Lonergan or David A. Stein,
Counsels, Division of Consumer and
Community Affairs, Board of Governors
of the Federal Reserve System,
Washington, DC 20551, at (202) 452–
2412 or (202) 452–3667. For users of
Telecommunications Device for the Deaf
(TDD) only, contact (202) 263–4869.
SUPPLEMENTARY INFORMATION:
I. Statutory Background
The Electronic Fund Transfer Act
(EFTA or Act) (15 U.S.C. 1693 et seq.),
enacted in 1978, provides a basic
framework establishing the rights,
liabilities, and responsibilities of
participants in electronic fund transfer
(EFT) systems. The EFTA is
implemented by the Board’s Regulation
E (12 CFR part 205). Examples of types
of transfers covered by the Act and
regulation include transfers initiated
through an automated teller machine
(ATM), point-of-sale (POS) terminal,
automated clearinghouse (ACH),
telephone bill-payment plan, or remote
banking service. The Act and regulation
require disclosure of terms and
conditions of an EFT service;
documentation of EFTs by means of
terminal receipts and periodic account
activity statements; limitations on
consumer liability for unauthorized
transfers; procedures for error
resolution; and certain rights related to
preauthorized EFTs. Further, the Act
and regulation also prescribe
restrictions on the unsolicited issuance
of ATM cards and other access devices.
The official staff commentary (12 CFR
part 205 (Supp. I)) is designed to
facilitate compliance and provide
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protection from liability under sections
915 and 916 of the EFTA for financial
institutions and persons subject to the
Act. 15 U.S.C. 1693m(d)(1). The
commentary is updated periodically to
address significant questions that arise.
II. Background and Overview of
Comments Received
Payroll cards have become
increasingly popular with some
employers, financial institutions, and
payroll service providers as a means of
providing a consumer’s wages or other
recurring compensation payments—
assets that the consumer is able to
access and spend via an access device
that provides functionality comparable
to that of a debit card. Typically, an
employer, in conjunction with a bank,
will provide the employee with a plastic
card with a magnetic stripe; this card
accesses an account (or subaccount)
assigned to the individual employee.
Each payday, the employer credits this
account for the amount of the
employee’s compensation instead of
providing the employee with a paper
check or making a direct deposit of
salary to the employee’s checking
account. The employee-consumer can
use the payroll card to withdraw his or
her funds at an ATM, and to make
purchases at POS (and possibly get cash
back). Some payroll cards may offer
features such as convenience checks
and electronic bill payment. Payroll
cards are often marketed to employers
as an effective means of providing
wages to employees who lack a
traditional banking relationship. For
‘‘unbanked’’ consumers, payroll card
products can serve as substitutes for
traditional transaction accounts at a
financial institution.
On September 17, 2004, the Board
published a notice of proposed
rulemaking in the Federal Register (69
FR 55,996) (September 2004 proposal)
to provide, among other things, that the
term ‘‘account’’ under Regulation E
includes payroll card accounts
established by an employer for the
purpose of providing an employee’s
compensation on a recurring basis. A
payroll card account would be subject to
the regulation whether it is operated or
managed by the employer, a third-party
payroll processor, or a depository
institution.
The Board received approximately
120 comment letters on the September
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2004 proposal, nearly 50 of which
specifically commented on the proposed
revisions addressing payroll card
accounts. Comments were received from
a variety of industry commenters,
including banks, thrifts, credit unions,
and industry trade associations.
Comments were also received from
consumer groups and individual
consumers.
Industry commenters generally agreed
that it was appropriate to cover payroll
card accounts under Regulation E, but
urged the Board not to cover other
stored-value products so as not to
discourage the continued evolution of
such products. Most industry
commenters also asserted that not all
provisions of Regulation E should apply
to payroll card accounts. In particular,
industry commenters stated that
institutions should not be required to
provide paper periodic statements.
These commenters cited various
reasons, including that other means of
accessing balance and transaction
information, such as via a telephone and
the Internet, provided more useful and
timely information to consumers at less
cost to financial institutions. Industry
commenters also stated that payroll card
users are often unbanked and chiefly
interested in obtaining balance
information and, further, that this
population was typically transient,
making paper statements difficult to
deliver. Consumer groups urged the
Board to expand the scope of the
proposal to cover any stored-value
product that is marketed or used as an
account substitute, or that is used to
receive payments of significant
household funds, such as workers’
compensation or unemployment
benefits.
A final rule addressing the other
proposed provisions addressing
electronic check conversion transactions
and other matters in the September 2004
proposal is published elsewhere in this
Federal Register.
III. Summary of the Interim Final Rule
The Board has modified the proposed
rule in light of the comments received.
In order to give interested parties an
opportunity to comment on the
modifications made, and, in particular,
on the alternative means to provide
periodic statement information, the
Board is publishing this interim final
rule for comment.
Under the interim final rule, payroll
card accounts are defined as ‘‘accounts’’
for purposes of coverage under
Regulation E, and include those
accounts directly or indirectly
established by an employer to which
EFTs of the consumer’s wages or other
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compensation are made on a recurring
basis. The interim final rule
incorporates a new § 205.18 to grant
financial institutions flexibility in how
to provide certain account transaction
information to payroll card users. Under
the new section, financial institutions
would be granted an alternative to
regularly providing paper periodic
statements. In particular, instead of
providing paper periodic statements
under § 205.9, an institution would: (1)
Make available to the consumer balance
information through a readily available
telephone line; (2) make available to the
consumer an electronic history (such as
via the Internet) of the consumer’s
account transactions covering at least a
period of 60 days prior to the
consumer’s oral or written request; and
(3) provide promptly upon the
consumer’s request, a written history of
the consumer’s account transactions
covering at least a period of 60 days
prior to the request. The history of
account transactions provided
electronically or upon request would set
forth the same type of information
required to be provided on paper
periodic statements otherwise required
under Regulation E, including
information about any fees for EFTs
imposed during the period in
connection with the payroll card
account.
The comments received on the
proposal, and the Board’s response to
the comments, are discussed in the
following section-by-section analysis.
As discussed below, the Board is
adopting these rules as interim final
rules so that interested parties may
comment on the new requirements. The
effective date of the interim final rule is
July 1, 2007.
IV. Section-by-Section Analysis
Section 205.2
Definitions 2(b) Account
The EFTA and Regulation E apply to
any EFT that authorizes a financial
institution to debit or credit a
consumer’s asset account. Under the
proposed rule, the term ‘‘account’’ in
§ 205.2(b)(3) would be revised to
include a ‘‘payroll card account’’
directly or indirectly established by an
employer on behalf of a consumer to
which EFTs of the consumer’s wages,
salary, or other employee compensation
are made on a recurring basis. A payroll
card account would be subject to the
regulation whether the account is
operated or managed by the employer,
a third-party payroll processor, or a
depository institution. The interim final
rule redesignates current § 205.2(b)(2) as
§ 205.2(b)(3) and adopts the definition
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of payroll card accounts as proposed
under § 205.2(b)(2).
Overall, the majority of commenters
supported coverage of payroll card
accounts under Regulation E. Many
industry commenters agreed that
Regulation E coverage was appropriate
for payroll cards, but urged the Board to
narrowly define payroll cards so as to
include only those types of products
that are truly intended to serve as
‘‘accounts.’’ In this regard, some
industry commenters were concerned
that an overly broad definition of
payroll cards might have the effect of
stifling the development of emerging
stored-value card products.
A few industry commenters objected
to the characterization of payroll cards
as ‘‘accounts’’ or ‘‘account substitutes,’’
asserting that funds are added to payroll
card accounts in a more limited manner
than they are to traditional deposit
accounts. (With a payroll card, funds
can often be added to the account only
by the employer and not the employee.)
These industry commenters believed
that payroll cards were more
appropriately characterized as
‘‘payment substitutes’’ because they
provide a means for replacing paper
checks.
Consumers and consumer groups
supported the proposal’s broad coverage
of financial institutions, employers, and
providers, and stated that all Regulation
E protections, including the provision of
periodic statements, should apply to
payroll card accounts. These
commenters also recommended
broadening the scope of the rule to
encompass all cards ‘‘marketed as
substitutes’’ for a bank account, as well
as cards that are used to receive
payments of significant household
funds, such as workers’ compensation,
unemployment benefits, social security
payments, or tax refunds.
By express definition, the coverage of
EFT services under the EFTA and
Regulation E depends upon whether a
transaction involves an EFT to or from
a consumer’s account. Section 903(2) of
the EFTA defines an ‘‘account’’ as a
‘‘demand deposit, savings deposit, or
other asset account * * * as described
in regulations of the Board, established
primarily for personal, family, or
household purposes.’’ The definition is
broad and is not limited to traditional
checking and savings accounts.1 Under
1 The EFTA’s legislative history evidences a clear
Congressional intent to define the term ‘‘account’’
broadly to ensure that ‘‘all persons who offer
equivalent EFT services involving any type of asset
account are subject to the same standards and
consumers owning such accounts are assured of
uniform protection.’’ S. Rep. No. 915, 95th Cong.,
2d Sess. 9 (1978).
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section 904(d) of the EFTA, ‘‘[i]f EFT
services are made available to
consumers by a person other than a
financial institution holding a
consumer’s account, the Board shall by
regulation assure that the disclosures,
protections, responsibilities, and
remedies created by [the EFTA] are
made applicable to such persons and
services.’’ Congress has clearly
expressed its expectation that the
Board’s regulation would keep pace
with new services and assure that the
Act’s basic protections continue to
apply to such services.2
In light of the characteristics of
payroll card accounts, the Board
believes it is appropriate to exercise its
authority under sections 903(2) and
904(d) of the EFTA and determine that
payroll card accounts are appropriately
classified as ‘‘accounts’’ for purposes of
Regulation E. Payroll card accounts are
assigned to an identifiable consumer
and represent a recurring stream of
payments that is likely the primary
source of the consumer’s income. They
are replenished on a recurring basis and
designed for ongoing use at multiple
locations and for multiple purposes.
Payroll card accounts utilize the same
kinds of access devices, electronic
terminals, and networks as do other EFT
services historically covered by the
EFTA.
The interim final rule adopts a new
§ 205.2(b)(2) to provide that the term
‘‘account’’ includes a ‘‘payroll card
account’’ directly or indirectly
established by an employer on behalf of
a consumer to which EFTs of the
consumer’s wages, salary, or other
employee compensation are made on a
recurring basis. (Current § 205.2(b)(2) is
re-designated as § 205.2(b)(3).) Coverage
under Regulation E applies whether the
account is operated or managed by the
employer, a third-party payroll
processor, or a depository institution.
The definition is unchanged from the
proposal.
The definition generally includes a
payroll card account that represents the
means by which an employer regularly
pays the employee’s salary or other form
of compensation, and would include,
for example, card accounts for seasonal
workers or employees that are paid on
a commission basis. Moreover, the fact
that an employee may only remain in
the employer’s hire for a short period of
time, including just one pay cycle, does
not negate coverage, so long as the
employer intended to make recurring
payments to the payroll card account.
However, if the employer only pays the
2 See id.; S. Rep. No. 1273, 95th Cong., 2d Sess.
9–10, 25–26 (1978).
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employee by adding funds to an
‘‘account’’ accessible by a card in
isolated or limited instances—for
example, in final-paycheck situations,
or only in emergency situations when
the customary, non-payroll-card method
of payment does not work—but
otherwise intends to regularly pay the
employee by another method, such as
by paper check or direct-deposit, such a
card ‘‘account’’ would not fall within
the definition of a payroll card account.
Payroll card accounts also are covered
under the interim final rule whether the
funds are held in individual employee
accounts or in a pooled account with
some form of ‘‘subaccounting’’
maintained by a depository institution
(or by a third party) that enables a
determination of the amounts of money
owed to particular employees. Although
some commenters suggested that the
manner in which such funds are held
should determine whether a particular
payroll card account falls within the
rule, the Board has determined to adopt
the definition as proposed, because it
will assure broad and uniform
application and compliance, and
minimize potential circumvention of the
rule. The Board further believes there is
no substantive difference between a
subaccount and an individual account
for purposes of determining whether
Regulation E coverage is appropriate.
As stated in the proposal, the Board
is limiting the scope of this interim final
rule to payroll card products. Thus, for
example, ‘‘gift’’ cards issued by a
merchant that can be used to purchase
items in the merchant’s store would not
be covered by the interim final rule. In
addition, comment 2(b)–2 clarifies that
cards to which only one-time transfers
of salary-related payments are made
(e.g., to pay an annual bonus), or cards
exclusively used to disburse non-salaryrelated payments, such as petty cash or
travel per diem cards, are not covered.
To the extent one-time bonus payments,
payments to reimburse travel expenses,
or any other payment of funds (e.g., if
a consumer is permitted to add his or
her funds) are transferred to or from a
payroll card account, however, such
transfers would be considered EFTs
covered by the regulation. Current
comment 2(b)–2 addressing examples of
accounts not covered by Regulation E is
redesignated as comment 2(b)–3.
Some consumer group commenters
urged the Board to apply Regulation E
to all card products to which an
individual might transfer by direct
deposit some portion of his or her
wages, even if such cards are not
‘‘payroll card accounts’’ directly or
indirectly established by an employer.
These commenters asserted that such
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general spending cards are marketed as
account substitutes and therefore should
be covered under the regulation.
Consumer groups also urged the Board
to cover stored-value products that may
be used by some consumers to hold
important household funds or assets,
such as workers’ compensation,
unemployment benefits or tax refunds.
The Board has not expanded the
interim final rule in the manners
suggested. Payroll cards are established
directly or indirectly by an employer for
the express purpose of receiving on a
long-term basis, recurring payments of a
consumer’s wages, salary or other
compensation. Accordingly, there is a
greater likelihood that the account will
serve as a consumer’s principal
transaction account, and hold
significant funds for an extended period
of time. In contrast, general spending
cards are established by the individual
consumer, and while the consumer
might choose to deposit some portion of
salary (as well as other funds) onto a
general spending card, the consumer
also may use these products like gift
cards or other stored-value or prepaid
cards. Under the latter situation,
consumers would derive little benefit
from receiving full Regulation E
protections for a card that may only be
used on a limited, short-term basis and
which may hold minimal funds, while
the costs of providing Regulation E
initial disclosures, periodic statements
and error resolution rights would be
quite significant for the issuer. In
addition, coverage of such products
could impede the development of other
card products generally. Similarly,
although some card products may be
used to transfer significant or important
sums to a consumer, these products are
generally designed to make one-time or
a limited number of payments to
consumers, and are not intended to be
used on a long-term basis. Given these
above considerations, the Board has
determined to limit the scope of the
interim final rule to payroll card
accounts. The Board will monitor the
development of other card products and
may reconsider Regulation E coverage as
these products continue to develop.
Section 205.18 Requirements for
Financial Institutions Offering Payroll
Card Accounts
In the proposal, the Board proposed
that all of the Regulation E provisions,
including initial disclosures, periodic
statements, error resolution procedures,
and other consumer protections, would
apply to payroll card accounts. Industry
commenters, however, disagreed with
the Board’s suggestion that all
provisions of Regulation E coverage
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should apply to payroll card accounts.
In particular, most industry commenters
stated that the requirement to deliver
periodic statements under § 205.9
should not apply to payroll card
accounts. Instead, industry commenters
suggested that entities offering payroll
cards should be subject to rules similar
to those contained in § 205.15 of
Regulation E for accounts established
for the electronic transfer of government
benefits (electronic benefit transfer, or
EBT, accounts), which provide for
alternative means of providing account
information.
Industry commenters commonly cited
one or more of the following
justifications for not requiring paper
periodic statements: (1) Some payroll
card holders are transient, complicating
the mailing of statements; (2) payroll
card holders are sufficiently informed
about their accounts by ‘‘real-time’’
balance and recent-transaction
information available by other means,
such as on-line, through telephone
voice-response units, or ATMs; (3)
payroll cards seek to eliminate employer
paper payroll costs, and a mailed
statement could reduce expected
savings to employers; (4) the cost of
mailing statements could increase
payroll card fees, potentially lowering
both employer as well as employee
interest in using the cards; and (5)
imposing a costly regulatory
requirement could inhibit the
development of a card product that is
safer for employees than carrying cash,
potentially cheaper than using a checkcasher, and is a potential means for
transitioning the unbanked to a full
banking relationship.
In contrast, consumer group
commenters asserted that payroll card
accounts should be treated the same as
other consumer accounts for all
purposes under the EFTA, including the
requirement to provide paper periodic
statements. These commenters noted
that periodic statements assist
consumers in tracking their account
balances and transactions and,
importantly, allow consumers to
discover unauthorized transfers or other
errors involving their accounts.
The periodic statement requirement is
an important aspect of the EFTA’s
protections. When it addressed EBT
programs in 1994, the Board recognized
that periodic statements are a central
component of Regulation E’s disclosure
scheme. However, in the EBT final rule,
the Board exercised its exception
authority under section 904(c) of the
EFTA to provide relief from the
requirement to provide a periodic
statement if: (1) Account balance
information is made available to benefit
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recipients via telephone and electronic
terminals; and (2) a written account
history is provided upon request. The
Board determined that granting EBT
providers relief from the periodic
statement requirements was appropriate
in light of the availability of other
means of obtaining account information
to benefit recipients, the limited types of
transactions involved for EBT accounts,
and the expense of routinely mailing
monthly statements to all recipients
given the low margins associated with
administering EBT programs. See 59 FR
10,678, 10,681 (March 7, 1994).
As part of this rulemaking, the Board
has conducted focus group testing of
identified payroll card holders to obtain
information regarding how actual
payroll card users manage and use their
accounts in order to better understand
their account information needs.
Participants in the Board-sponsored
focus groups included both consumers
who received paper periodic statements
for their payroll card accounts, and
those who did not.
Generally, focus group participants
found their cards convenient to use, and
most used their cards not only to
withdraw cash, but also to make
purchases on a regular basis. A
significant number of participants
believed that receiving pay on payroll
cards is more convenient than receiving
a paper paycheck each pay period,
although a few participants expressed a
preference for receiving tangible, paper
evidence of pay each pay period. Many
participants, particularly those that do
not have a checking account, have all of
their pay deposited onto their payroll
card and pay all of their expenses from
the account. Other participants used the
payroll card as a small savings account,
while paying all of their expenses out of
another bank account.
The majority of focus group
participants regularly checked their
balances over the telephone, or checked
balance and transaction information online, some multiple times per week.
Although some limited transaction
information was available through the
telephone, most focus group
participants chose not to access their
transaction information by phone.
Participants indicated that more
transaction information was available
on-line than was available via the
telephone, which made verification of
transactions easier on-line.
For those participants who received
paper periodic statements, most stated
that they generally filed their statements
as a record of account activity, but
otherwise rarely used them to track
transactions or look for errors. The lack
of periodic statement use was generally
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attributed to the fact that the
participants monitored their payroll
account information more frequently
during the month via the telephone or
on-line, and thus, participants felt that
they did not need to review their
statement when it arrived. While a few
participants wanted to receive or to
continue to receive paper statements,
others indicated a clear preference for
using alternative means of obtaining
account information, in particular online and by phone, to monitor account
activity and avoid errors.
The Board notes that nearly all of the
focus group participants had some
means of on-line access; consequently
the participants may not be
representative of the current or future
payroll card holder population overall
with respect to their ability to access
account information on-line.
Nevertheless, the Board believes that the
focus groups provided helpful insight
regarding how consumers use and
manage their payroll card accounts.
After a review of the comments and
data from the focus groups, and further
analysis, the Board has concluded that
it is appropriate to provide flexibility in
connection with the periodic statement
requirement for payroll card accounts.
As was the case when the Board
considered rules governing EBT
products in 1994, the Board is
persuaded at this time that the
alternative methods of providing
account transaction information
currently made available by many
payroll card providers can give payroll
card users a means of tracking their
account balances and transactions that
is comparable to that provided by paper
periodic statements. Moreover,
information obtained via the telephone
or on-line is typically updated on a
daily basis, in contrast to periodic
statements which only provide
information as of the end of each
statement cycle. Thus, consumers using
telephone and on-line methods often
have access to more timely information
through these methods. Access to more
timely information may be particularly
critical to consumers who may need to
track their account balances on a
transaction-by-transaction basis to
ensure they do not overdraw their
accounts.
The Board has also weighed the
potential burden of requiring all
financial institutions to provide paper
periodic statements against the benefit
consumers who prefer these statements
would obtain from such statements.
Since financial institutions are not
currently required to provide paper
statements for payroll card accounts,
such a requirement would impose
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considerable one-time implementation
costs on financial institutions that
currently provide payroll card accounts,
and possibly discourage other financial
institutions from offering payroll card
accounts. Accordingly, after also taking
into consideration the alternative
methods available to consumers for
obtaining payroll card account
information, the Board concludes that
granting relief from the periodic
statement requirement for payroll card
accounts is appropriate.
Section 205.18 of the interim final
rule adopts an approach for providing
account information for payroll card
accounts similar to that used for EBT
products under § 205.15, with certain
modifications to address issues relating
to periodic statements and error
resolution procedures and notices. This
new section allows financial institutions
to use alternative means to provide
account information where an
institution chooses not to provide
periodic statements under § 205.9(b).
Section 205.18 also addresses the
requirements governing periodic
statements, initial disclosures, error
resolution and the annual error
resolution notice, the issuance of access
devices, and limitations on liability.
Except as modified by this section, all
other provisions of Regulation E apply
to payroll card accounts.
18(a) Coverage
Section 205.18(a) describes the
entities that must comply with
Regulation E with respect to the
provision of payroll card accounts. A
person is a financial institution subject
to the regulation if it directly or
indirectly holds a payroll card account
or issues an access device to a consumer
for use in initiating an EFT from a
payroll card account. The scope of
coverage set forth in this paragraph
differs from the scope under the
definition of ‘‘financial institution’’
under § 205.2(i) because it does not
require that a person issuing an access
device for a payroll card account to also
agree with a consumer to provide EFT
services in order to be covered. As
stated in the supplementary information
in the proposal, the Board intends to
cover employers to the extent they are
involved in the transfer of funds to the
payroll card account or in the issuance
of the card. See 69 FR at 55,999. Thus,
the Board believes that this clarification
is necessary to extend coverage under
the interim final rule to employers that
issue payroll cards to their employees,
but who may not otherwise provide EFT
services to their employees using those
cards. However, the mere fact that a
consumer has elected to make direct
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deposits of salary to a checking or
savings account that the consumer has
separately established would not make
an employer a financial institution for
purposes of this rule.
Section 205.18(a) further states that,
except as provided in § 205.18, the
person must comply with all applicable
requirements of the act and regulation
with respect to payroll card accounts.
Comment 18(a)–1 illustrates this
provision in the context of issuing
access devices under § 205.5, and states
that a financial institution may issue an
access device for a payroll card account
consumer only in response to an oral or
written request for the device or as a
renewal or substitute of an accepted
access device. The comment further
clarifies that a consumer is deemed to
request an access device when the
consumer chooses to receive his or her
salary through a payroll card account.
Although some commenters stated that
a consumer should be deemed to apply
for a payroll card account when the
consumer submits an application for
employment, such a rule could be
inconsistent with the compulsory use
prohibition in § 205.10(e)(2).
To the extent more than one party is
a ‘‘financial institution’’ under the rule
with respect to a particular payroll card
account, such parties may contract
among themselves pursuant to the
jointly provided services provision
under § 205.4(e) to ensure compliance
with the interim final rule. For example,
if an employer, by agreement, issues a
payroll card to a consumer and opens an
account at a bank into which the
employer deposits the consumer’s
wages and from which the consumer
can access funds by using the card, then
both the employer and the bank would
qualify as a financial institution with
respect to that consumer’s payroll card
account. Similarly, if an employer
contracts with a third party processor or
service provider to issue the access
device for the payroll card account, the
third party processor or service provider
would also be a financial institution
with respect to that payroll card
account. Disclosure obligations satisfied
by one party, such as a service provider,
for a payroll card account would satisfy
any disclosure obligations for any other
financial institution with respect to that
payroll card account. Although several
commenters expressed concern that
more than one entity may qualify as a
‘‘financial institution,’’ no significant
reasons were offered to explain why
§ 205.4(e) is inadequate in the payroll
card account context.
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18(b) Alternative to Periodic Statement
Section 205.18(b) provides financial
institutions flexibility in providing
account information to consumers.
Financial institutions may elect to
provide periodic statements under
§ 205.9 as they would for other
accounts. As an alternative to providing
periodic statements, institutions may
instead: (1) Make available to the
consumer the account balance through a
readily available telephone line; (2)
make available to the consumer an
electronic history (such as via an
Internet Web site) of the consumer’s
account transactions that covers at least
60 days preceding the date the
consumer electronically accesses the
account; and (3) provide promptly upon
the consumer’s oral or written request,
a written history of the consumer’s
account transactions that covers at least
60 days preceding the date of receipt of
the consumer’s request. As further
explained below in the context of error
resolution time frames, a consumer
‘‘electronically accesses’’ an account
once the consumer enters a user
identification code or a password or
otherwise complies with a security
procedure used by an institution to
verify the consumer’s identity.
Consistent with the EBT rule, and as
for EFT systems generally, a readily
available telephone line is a local or
toll-free line available at least during
standard business hours. Institutions
may of course choose to provide
recipients with a line available 24
hours. See 59 FR at 10,681. The readily
available phone line may be automated,
in which case institutions will likely
provide 24-hour access to balance
information. Model Form A–7(a),
discussed below, sets forth a model
clause that institutions may use to
inform consumers about how to access
their account information, including the
telephone number that consumers may
call to obtain balance information.
The requirement to provide a written
history of account transactions promptly
upon the consumer’s oral or written
request addresses the possibility that
some consumers may have limited online access. The Board anticipates that,
in general, written histories will be sent
the same day or soon after the consumer
makes an oral request, and within a few
days after the consumer’s request in
writing is received by an institution (to
account for any time lags that may arise
in routing the consumer’s written
request to the appropriate person).
Institutions may also provide a specific
telephone number or address for
consumers to request a written history
of account transactions. Comment is
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solicited as to whether the option to
obtain a written history of account
transactions is necessary or appropriate.
The Board recognizes that requiring
financial institutions to provide 60 days’
worth of account transaction
information differs from the rule in
§ 205.9(b), which requires financial
institutions to provide transaction
information for EFTs that have occurred
during a monthly cycle. The Board
nevertheless believes that 60 days is
appropriate for payroll card accounts
because, unlike for accounts generally
under Regulation E, institutions will not
be required to send a statement of
account transactions to consumers with
payroll card accounts on a regular basis.
Without a longer time period for
account transactions, some payroll card
account holders might waive their right
to assert an error under § 205.11 if they
do not access their transaction history
on at least a monthly basis. The Board
further notes that the requirement to
provide a 60-day account history is also
the time period used in the EBT rule.
To ensure that consumers are able to
review their account transactions and to
effectively exercise their error resolution
rights, § 205.18(b)(2) of the interim final
rule requires the same type of account
transaction information to be provided
to consumers that is set forth under
§ 205.9(b)(1)–(6), whether the history of
account transactions is provided
electronically or in writing. For
example, consumers must be provided
with information about fees incurred in
connection with EFTs and payroll card
accounts.
Comment is solicited as to whether
additional transaction information
should be provided to payroll card
users, or whether certain information
should be excluded from the history of
account transactions. Comment is also
solicited regarding the feasibility of
providing consumers with a rolling
history of 60 days’ worth of
transactions.
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18(c) Modified Requirements
Initial Disclosures and Annual ErrorResolution Notice
For financial institutions that do not
furnish periodic statements, § 205.18(c)
sets forth provisions clarifying how to
satisfy the requirements relating to
disclosures, liability limits, and error
resolution procedures under Regulation
E. Section 205.18(c)(1) generally sets
forth modified disclosures that a
financial institution must provide in
addition to or in lieu of required initial
disclosures under § 205.7(b). Section
205.18(c)(1)(i) requires financial
institutions to include in the initial
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disclosures for payroll card accounts the
means by which a consumer can access
information about his or her account,
including the telephone number that the
consumer may call to obtain his or her
account balance, and information on
how the consumer can electronically
obtain a history of account transactions,
such as the address of an Internet Web
site. Institutions must also include in
their initial disclosures, in place of the
disclosure required by § 205.7(b)(6), a
summary of the consumer’s right to
obtain a written history of account
transactions upon request, including a
telephone number to call to request a
history. Section 205.18(c)(1)(ii) requires
financial institutions to provide in
initial disclosures a notice explaining
the error resolution rights associated
with payroll card accounts in place of
the notice required by § 205.7(b)(10).
Section 205.18(c)(2) requires financial
institutions to provide an annual notice
describing error-resolution rights, in
place of the notice required by
§ 205.8(b). The interim final rule
provides Model Forms which financial
institutions may use to facilitate
compliance with the interim final rule
in section A–7 in appendix A to part
205.
Limitations on Liability and Error
Resolution
Sections 205.18(c)(3) and (4) of the
interim final rule explain the
application of the regulation’s
limitations on liability and error
resolution procedures when a financial
institution opts not to provide paper
periodic statements. Section
205.18(c)(3) specifies two different
triggers for beginning the 60-day period
for limiting liability for unauthorized
EFTs, depending on when and how the
consumer has obtained a history of his
or her account transactions. If the
consumer obtains transaction
information electronically under
§ 205.18(b)(1)(ii), the 60-day period
begins on the date the account is
electronically accessed by the
consumer. If the consumer has
requested a written history of his or her
account transactions under
§ 205.18(b)(1)(iii), the 60-day period
begins on the date the institution sends
the written history. The interim final
rule specifies that the applicable 60-day
period for reporting an unauthorized
EFT begins on the earlier of these two
dates to clarify when the 60-day period
begins to run where a consumer reviews
his account transactions for errors both
electronically as well as using a written
history the consumer has requested. For
example, assume that a consumer
reviews his or her transactions on-line
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on June 1, and subsequently requests a
written history on June 5, which is sent
by the financial institution that day. In
this case, the consumer’s 60-day period
for asserting an unauthorized EFT
appearing both electronically and on the
written history begins running on June
1 when the consumer first electronically
accessed the account. As further
explained below in the context of error
resolution procedures, in order for the
60-day period to begin running, the
unauthorized transfer must have been
available for the consumer to review
when the consumer electronically
accessed his or her account, or when the
consumer obtained a written history of
account transactions.
Section 205.18(c)(4) establishes a
similar rule for establishing when the
60-day period for reporting an error
begins for purposes of the error
resolution procedures set forth in
§ 205.11, depending upon how the
consumer has obtained the history of his
or her account transactions on which an
error appears. Accordingly, a financial
institution must comply with the error
resolution requirements set forth in
§ 205.11 if it receives a consumer’s oral
or written notice of error no later than
60 days after the earlier of: (1) The date
the consumer electronically accesses his
or her account under § 205.18(c)(1)(ii);
or (2) the date the institution sends a
written history of the consumer’s
account transactions that has been
requested under § 205.18(b)(1)(iii) in
which the error is first reflected. The
first trigger further requires that the
financial institution has made available
to the consumer information about the
EFT for which the consumer asserts an
error on the date that the consumer
electronically accesses his or her
account (e.g., by posting the information
about the transfer on an Internet Web
site).
With respect to electronic access, the
Board does not intend for the 60-day
periods for liability limits and error
resolution to begin running if the
consumer merely, for example, visits an
Internet Web site where his or her
account information and other
information can be retrieved. Rather, the
60-day period would begin once the
consumer enters a user identification
code or a password or otherwise
complies with a security procedure used
by an institution to verify the
consumer’s identity. However, the
interim final rule does not require
institutions to determine whether the
consumer has in fact accessed
information about specific transactions
involving the consumer’s payroll card
account to trigger the beginning of the
60-day period for liability limits and
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error resolution rights. The Board also
notes that, in contrast to the EBT rule,
the 60-day period is not triggered when
a consumer obtains balance information
via the telephone.
Comment is requested regarding the
feasibility of determining when a
consumer has electronically accessed
his or her account. Comment is also
requested regarding whether other
means of triggering the 60-day time
periods for establishing liability for
unauthorized EFTs or for error
resolution may be appropriate. In
particular, comment is requested
regarding the feasibility of determining
when a consumer has accessed specific
transaction information about his or her
payroll card account where the
consumer can also access other personal
information connected to his or her
employment (e.g., health benefits or
insurance) on the same Internet Web
site.
Example
As discussed above, the history of
account transactions provided under
§ 205.18(c)(1), whether provided
electronically or in writing, must cover
at least 60 days preceding the date of the
institution’s receipt of a request for the
history by the consumer. Thus, assume,
for example, that a consumer uses a
password to electronically access his or
her payroll card account, or is sent a
written history the consumer has
requested, on June 1. The history of
account transactions provided
electronically or sent to the consumer
must cover a period of at least 60 days
prior to June 1, and would include any
EFTs occurring between April 2 and
May 31. Assuming that the consumer
did not previously access or receive
account information reflecting the
covered EFTs, the consumer would have
60 days, or until July 30, to assert any
unauthorized EFTs or other errors
occurring between April 2 and May 31
to preserve his or her rights under
§§ 205.6 and 205.11 with respect to
those transfers.
In the example, suppose the consumer
electronically accesses his or her
account on June 1 and discovers an
error that occurred on May 10. In this
case, the consumer must provide notice
of that error to the institution by July 30
to trigger the institution’s obligation to
investigate the error. Thus, although the
consumer has 60 days following the
date he or she obtains the history of
account transactions to assert any errors
appearing on that history, it does not
necessarily mean that the consumer has
60 days following the date of the error
to provide notice of that error to the
institution. Accordingly, if the
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consumer provides a notice of the May
10 error after July 30, the institution is
not required to comply with the
procedures and time limits in § 205.11
for investigating the error. See comment
11(b)–7. Nevertheless, if the error
involves an unauthorized EFT, liability
for the unauthorized transfer may not be
imposed on the consumer unless the
institution satisfies the requirements of
§ 205.6.
Additional Issues
In addition to scope and periodic
statement issues, commenters raised a
few additional issues with respect to the
proposal. As part of the proposal, the
Board sought public comment on
ongoing rulemaking efforts by the
Federal Deposit Insurance Corporation
(FDIC) to amend, revise, or interpret the
meaning of the terms ‘‘deposit’’ with
respect to stored-value or prepaid
products, and possibly payroll card
products.3 The overwhelming majority
of commenters urged the Board not to
link its treatment of payroll card
accounts under Regulation E to the
FDIC’s regulatory proposals. Many
commenters also raised concerns that
the treatment of payroll card products as
‘‘accounts’’ under Regulation E might
make the Board, or other regulators,
more likely to deem such products
‘‘accounts,’’ ‘‘deposits,’’ or ‘‘account
relationships’’ for purposes of other
laws (e.g., for customer identification
procedures under the USA PATRIOT
Act, for reserve requirements under the
Board’s Regulation D, for Truth in
Savings Act purposes, and possibly for
other issues under provisions of state
law). The Board notes that the definition
of ‘‘account’’ under the EFTA and
Regulation E does not incorporate the
definitions of ‘‘account’’ or ‘‘deposit’’ as
described in other laws. Accordingly,
the definition of ‘‘payroll card account’’
in this interim final rule is intended
only to address coverage issues under
Regulation E, and is not intended to
address the definition of ‘‘account’’ for
purposes of any other statute or
regulation.
One large provider of payroll cards
sought clarification as to whether a
‘‘dual function’’ payroll card account is
covered under the rule. Under a dual
function card account, part of the
account holds employer-funded
‘‘corporate expense funds,’’ and the
remaining segregated portion of the card
holds employer-transmitted wages
belonging to the employee. The Board
3 See generally 70 FR 45571 (August 8, 2005); 69
FR 20558 (April 16, 2004) (FDIC proposals to clarify
the insurance coverage of funds accessed through
stored-value cards and other nontraditional access
mechanisms).
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1479
believes the segregated corporate
expense portion of the account
accessible by the card is not a ‘‘payroll
card account’’ because the funds are not
primarily for personal, family, or
household purposes. The remaining
funds that consist of the consumer’s
wages would qualify as funds held in a
‘‘payroll card account.’’
Several industry commenters
requested that the Board clarify
whether, or to what extent, the
‘‘compulsory use’’ provisions of
Regulation E apply to payroll card
accounts. Section 205.10(e)(2) prohibits
a financial institution from requiring a
consumer to establish an account with
a particular institution for receipt of
EFTs as a condition of employment or
receipt of a government benefit. As
clarified by the existing commentary, an
employer may not require its employees
to receive their salary by direct deposit
to any particular institution, although
an employer may: (1) Require direct
deposit of salary by electronic means if
employees may choose the institution
that will receive the direct deposit; or
alternatively, (2) give the employee the
choice of having his or her salary
deposited at a particular institution
designated by the employer, or receiving
their salary by check or cash. The Board
believes the compulsory use provisions
apply to payroll card accounts because
they are established as accounts for the
receipt of EFTs of salary. However,
provided that an employer does not
require a consumer to obtain a payroll
card account as the method of receiving
pay, and permits, for example, a
consumer to receive pay via direct
deposit to a financial institution, the
compulsory use prohibition should not
be implicated.
Many providers of payroll card
accounts urged the Board to provide a
12-month period in which to bring
payroll card programs into compliance.
Many consumer commenters believed
that a six-month period is adequate. The
effective date of the interim final rule is
July 1, 2007. The Board anticipates that
financial institutions will have at least
one year following publication of a final
rule on payroll card accounts to adjust
their programs for compliance.
A–7—Model Clauses for Financial
Institutions Offering Payroll Card
Accounts
Model Form A–7 is added to provide
model clauses consistent with the new
§ 205.18 alternate provisions for
financial institutions who offer payroll
card accounts and who do not provide
the periodic statement required under
§ 205.9(b). These clauses, which are
modeled after similar clauses provided
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under Appendix A–5 for EBT accounts,
are intended to provide model language
to assist payroll card issuers in
providing disclosure information with
respect to obtaining account balances
and account histories, as well as error
resolution procedures. Comment 2 for
Appendix A has been revised to make
clear that the use of such clauses in
making these disclosures in connection
with payroll card accounts will protect
a financial institution from liability
under sections 915 and 916 of the EFTA
if the clauses accurately reflect the
institution’s EFT services. Additionally,
a typographical error has also been
corrected in the interim final rule.
Currently the comment references
‘‘205.15(d)(7),’’ when in fact the correct
reference is ‘‘(d)(1).’’ As no subsection
‘‘(d)(7)’’ exists, an appropriate technical
correction has been incorporated.
V. Final Regulatory Flexibility Analysis
The Board prepared a regulatory
flexibility analysis as required by the
Regulatory Flexibility Act (RFA) (5
U.S.C. 601 et seq.) in connection with
the September 2004 proposal. The
Board received no comments on its
regulatory flexibility analysis.
Under section 605(b) of the RFA, 5
U.S.C. 605(b), the regulatory flexibility
analysis otherwise required under
section 604 of the RFA is not required
if an agency certifies, along with a
statement providing the factual basis for
such certification, that the rule will not
have a significant economic impact on
a substantial number of small entities.
Based on its analysis and for the reasons
stated below, the Board certifies that the
rule will not have a significant
economic impact on a substantial
number of small entities.
1. Statement of the need for, and
objectives of, the interim final rule. The
EFTA was enacted to provide a basic
framework establishing the rights,
liabilities, and responsibilities of
participants in electronic fund transfer
systems. The primary objective of the
EFTA is the provision of individual
consumer rights with regard to
electronic fund transfers. 15 U.S.C.
1693. The EFTA authorizes the Board to
prescribe regulations to carry out the
purpose and provisions of the statute.
15 U.S.C. 1693b(a). The EFTA expressly
states that the Board’s regulations may
contain ‘‘such classifications,
differentiations, or other provisions,
* * * as, in the judgment of the Board,
are necessary or proper to effectuate the
purposes of [the EFTA], to prevent
circumvention or evasion [of the act], or
to facilitate compliance [with the
EFTA].’’ 15 U.S.C. 1693b(c). The EFTA
also states that ‘‘[i]f electronic fund
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transfer services are made available to
consumers by a person other than a
financial institution holding a
consumer’s account, the Board shall by
regulation assure that the disclosures,
protections, responsibilities, and
remedies created by [the EFTA] are
made applicable to such persons and
services.’’ 15 U.S.C. 1693b(d).
The Board is revising Regulation E to
provide that payroll card accounts
directly or indirectly established by an
employer on behalf of a consumer to
which EFTs of the consumer’s wages,
salary, or other employee compensation
are made on a recurring basis are
‘‘accounts’’ subject to Regulation E. The
Board believes that the revisions to
Regulation E as discussed in the
SUPPLEMENTARY INFORMATION are within
Congress’ broad grant of authority to the
Board to adopt provisions that carry out
the purposes of the statute.
2. Issues raised by comments in
response to the initial regulatory
flexibility analysis. In accordance with
section 3(a) of the RFA, the Board
conducted an initial regulatory
flexibility analysis in connection with
the proposed rule. The Board did not
receive any comments on its initial
regulatory flexibility analysis with
respect to the portions relating to
payroll card accounts.
3. Small entities affected by the final
rule. Employers, payroll card services
providers and depository institutions
are required to comply with the interim
final rule under Regulation E to the
extent that they are engaged in
providing payroll card accounts to
consumers. Based on available
information, the interim final rule will
apply to the following institutions
(numbers approximate): Employers
(5,000), payroll card services providers
(40), and depository institutions (60), for
a subtotal of approximately 5,100
institutions. The Board estimates that
over 4,000 of these institutions could be
considered small institutions with
assets less than $150 million.
All small entities that are engaged in
providing payroll card accounts are
affected by the requirements established
by this interim final rule, including
initial disclosures, error resolution
procedures, and the provision of
account information.
4. Recordkeeping, reporting, and
compliance requirements. Institutions
must provide an initial disclosure to
payroll card account holders regarding
the means by which the holder may
obtain account information and the
means by which the holder may resolve
errors. In order to comply with the
amendments to Regulation E,
institutions must review their account-
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opening disclosures to ensure
compliance with the regulation; and
some institutions may be required to
revise their disclosures. (The rule
provides model disclosures to facilitate
the revision of the disclosures and to
ensure compliance.) In addition, if the
institution elects not to provide periodic
statements, the institution must
establish systems for delivering account
information electronically and by
telephone. Institutions also will be
required to implement error resolution
provisions under the interim final rule
to the extent that they do not currently
have such procedures.
After conducting focus group studies
on the use of payroll cards and
reviewing several of the payroll card
products currently available, the Board
understands that many small employers,
payroll card services providers, and
depository institutions that provide
such products are currently providing
account-opening disclosures for payroll
card accounts, and generally have in
place error resolution procedures. In
addition, the Board understands that
many, if not all, institutions providing
payroll cards make information
regarding those payroll card accounts
available to the holders via telephone
and electronic access. In light of the fact
that the interim final rule codifies the
current practices and procedures of
many payroll card providers and
provides an alternative to periodic
statements, the Board concludes that the
interim final rule will not have a
substantial economic impact on small
entities.
5. Other Federal rules. The Board
believes no Federal rules duplicate,
overlap, or conflict with the interim
final revisions to Regulation E.
6. Steps taken to minimize the
economic impact on small entities. The
Board solicited comment about
potential ways to reduce regulatory
burden. Commenters urged the Board to
eliminate the periodic statement
requirement, asserting that other more
cost-effective methods of providing
transaction information could provide
consumers with the information
necessary to enable consumers to
manage their payroll card accounts. In
the interim final rule, financial
institutions engaged in providing
payroll card accounts may elect not to
provide periodic statement in paper
form if they make available balance
information to consumers though a
readily-available telephone line and
make available account transaction
information electronically, such as
through an Internet Web site. These
financial institutions will also be
required to provide a written history of
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account transactions upon the
consumer’s request.
VI. Paperwork Reduction Act
In accordance with the Paperwork
Reduction Act (PRA) of 1995 (44 U.S.C.
3506; 5 CFR Part 1320, Appendix A.1),
the Board reviewed the rule under the
authority delegated to the Board by the
Office of Management and Budget
(OMB). The final rule contains
requirements subject to the PRA. The
collection of information that is
required by this rule is found in 12 CFR
205.2(b)(2) and 205.18. The Federal
Reserve may not conduct or sponsor,
and an organization is not required to
respond to, this information collection
unless the information collection
displays a currently valid OMB control
number. The OMB control number is
7100–0200. This information is required
to provide benefits to consumers and is
mandatory (15 U.S.C. 1693 et seq.). The
respondents/recordkeepers are for-profit
financial institutions, including small
businesses. Institutions are required to
retain records for 24 months.
All financial institutions involved in
providing payroll card accounts to
consumers (i.e., employers, payroll card
services providers, and depository
institutions), of which there are
approximately 5,100, potentially are
affected by this collection of
information because these institutions
will be required to provide initial
disclosures, account transaction
histories, error resolution procedures,
and other consumer protections, to
consumers who receive their salaries
through payroll card accounts as
defined in § 205.2(b)(2).
The following estimates represent an
average across all respondents and
reflect variations among institutions
based on their size, complexity, and
practices. The other Federal agencies are
responsible for estimating and reporting
to OMB the total paperwork burden for
the institutions for which they have
administrative enforcement authority.
They may, but are not required to, use
the Federal Reserve’s burden estimate
methodology.
The interim final rule provides
disclosure obligations when one or more
parties is involved in offering payroll
card accounts as defined in
§ 205.2(b)(2)—whether the financial
institution is an employer, a depository
institution, or other third party involved
in holding payroll card accounts or in
the issuance of payroll cards. Such
entities are required to fully comply
with Regulation E, as amended by this
interim final rule, and provide
disclosure of basic terms, costs, and
rights relating to electronic fund transfer
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14:38 Jan 09, 2006
Jkt 208001
services in connection with the payroll
card account. Parties that jointly offer
such accounts may contract among
themselves to comply with the
regulation by providing one set of
disclosures. Certain information must be
disclosed to consumers, including:
Initial and updated EFT terms,
transaction information, the consumer’s
potential liability for unauthorized
transfers, and error resolution rights and
procedures.
The Federal Reserve estimates that of
the 1,289 respondents regulated by the
Federal Reserve that are required to
comply with Regulation E,
approximately 5 participate in payroll
card programs. The Federal Reserve
estimates that each respondent will
take, on average, 8 hours (one business
day) to reprogram and update their
systems to provide initial disclosures to
payroll card account holders. The
Federal Reserve also estimates that each
respondent will take, on average, 7
hours to reprogram and update systems
to provide periodic statements, or to
provide account information by other
means. Finally, the Federal Reserve
estimates that each respondent will
take, on average, 8 hours (one business
day) to develop error resolution
procedures. The total annual burden for
respondents regulated by the Federal
Reserve for all of these disclosures is
estimated to be 115 hours. Using the
Federal Reserve’s methodology, the total
annual burden for all other institutions
offering payroll card services is
approximately 117,185 hours. The
disclosures are standardized and
machine-generated and do not
substantively change from one
individual account to another; thus, the
average time for providing the
disclosure to all consumers should be
small.
The Federal Reserve’s current annual
burden for Regulation E disclosures is
estimated to be 63,047 hours. The
interim final rule would increase the
total burden under Regulation E for all
respondents regulated by the Federal
Reserve by 115 hours, from 63,047 to
63,162 hours. (This burden estimate
does not include the burden associated
with the new disclosure requirements
addressing electronic check conversion
services and ATM disclosures as
announced in a separate final
rulemaking (Dockets No. R–1210 and R–
1234).) Using the methodology
explained above, the interim final rule
would increase total burden under
Regulation E for all other potentially
affected entities by approximately
117,185 hours.
Because the records would be
maintained by the institution and the
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1481
notices are not provided to the Federal
Reserve, no issue of confidentiality
arises under the Freedom of Information
Act.
Text of Interim Final Revisions
Comments are numbered to comply
with Federal Register publication rules.
List of Subjects in 12 CFR Part 205
Consumer protection, Electronic fund
transfers, Federal Reserve System,
Reporting and recordkeeping
requirements.
I For the reasons set forth in the
preamble, the Board amends 12 CFR
part 205 and the Official Staff
Commentary, as follows:
PART 205—ELECTRONIC FUND
TRANSFERS (REGULATION E)
1. The authority citation for part 205
continues to read as follows:
I
Authority: 15 U.S.C. 1693b.
2. Section 205.2 is amended by
redesignating paragraph (b)(2) as
paragraph (b)(3) and adding a new
paragraph (b)(2) as follows:
I
§ 205.2
Definitions
*
*
*
*
*
(b)(1) Account means * * *
(2) The term includes a ‘‘payroll card
account’’ directly or indirectly
established by an employer on behalf of
a consumer to which electronic fund
transfers of the consumer’s wages,
salary, or other employee compensation
are made on a recurring basis, whether
the account is operated or managed by
the employer, a third-party payroll
processor, a depository institution or
any other person. For rules governing
payroll card accounts, see § 205.18.
*
*
*
*
*
I 3. In part 205 new § 205.18 is added
as follows:
§ 205.18 Requirements for Financial
Institutions Offering Payroll Card Accounts
(a) Coverage. A person is a financial
institution for purposes of the act and
this part if it directly or indirectly holds
a payroll card account as described in
§ 205.2(b)(2) or directly or indirectly
issues an access device to a consumer
for use in initiating an EFT from a
payroll card account. The person shall
comply with all applicable requirements
of the act and this part with respect to
payroll card accounts except as
provided in this section.
(b) Alternative to periodic statement.
(1) A financial institution need not
furnish a periodic statement required by
section 205.9(b) if the institution makes
available to the consumer:
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Federal Register / Vol. 71, No. 6 / Tuesday, January 10, 2006 / Rules and Regulations
(i) The consumer’s account balance,
through a readily available telephone
line;
(ii) An electronic history, such as
through an Internet Web site, of the
consumer’s account transactions that
covers at least 60 days preceding the
date the consumer electronically
accesses the account; and
(iii) A written history of the
consumer’s account transactions that is
provided promptly in response to an
oral or written request and that covers
at least 60 days preceding the date of
receipt of a request by the consumer.
(2) The history of account transactions
provided under paragraphs (b)(1)(ii) and
(iii) of this section must include the
information set forth in section 205.9(b).
(c) Modified requirements. A financial
institution that provides information
under paragraph (b) of this section, shall
comply with the following:
(1) Initial disclosures. The financial
institution shall modify the disclosures
under section 205.7(b) by disclosing:
(i) Account information. A telephone
number that the consumer may call to
obtain the account balance, the means
by which the consumer can obtain an
electronic account history, such as the
address of an Internet Web site, and a
summary of the consumer’s right to
receive a written account history upon
request (in place of the summary of the
right to receive a periodic statement
required by section 205.7(b)(6)),
including a telephone number to call to
request a history. The disclosure
required by this paragraph (c)(1)(i) may
be made by providing a notice
substantially similar to the notice
contained in section A–7 in appendix A
of this part.
(ii) Error resolution. A notice
concerning error resolution that is
substantially similar to the notice
contained in section A–7 in appendix A
of this part, in place of the notice
required by section 205.7(b)(10).
(2) Annual error resolution notice.
The financial institution shall provide
an annual notice concerning error
resolution that is substantially similar to
the notice contained in section A–7 in
appendix A of this part, in place of the
notice required by section 205.8(b).
(3) Limitations on liability. For
purposes of section 205.6(b)(3), the 60day period for reporting any
unauthorized transfer that appears on a
periodic statement shall begin on the
earlier of:
(i) The date the consumer
electronically accesses the consumer’s
account under paragraph (b)(1)(ii) of
this section, provided that the
information about the transfer was made
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14:38 Jan 09, 2006
Jkt 208001
available to the consumer at that time;
or
(ii) The date the financial institution
sends a written history of the
consumer’s account transactions
requested by the consumer under
paragraph (b)(1)(iii) of this section in
which the unauthorized transfer is first
reflected.
(4) Error resolution. The financial
institution shall comply with the
requirements of section 205.11 in
response to an oral or written notice of
an error from the consumer that is
received no later than 60 days after the
earlier of:
(i) The date the consumer
electronically accesses the consumer’s
account under paragraph (b)(1)(ii) of
this section, provided that information
about the transfer that gives rise to the
alleged error was made available to the
consumer at that time; or
(ii) The date the financial institution
sends a written history of the
consumer’s account transactions
requested by the consumer under
paragraph (b)(1)(iii) of this section in
which the error is first reflected.
I 4. In Appendix A to Part 205, new
section A–7—Model Clauses For
Financial Institutions Offering Payroll
Card Accounts § 205.18(c)) is added, as
follows:
Appendix A to Part 205—Model
Disclosure Clauses and Forms
*
*
*
*
*
A–7—Model Clauses for Financial
Institutions Offering Payroll Card
Accounts (§ 205.18(c))
(a) Disclosure by financial institutions
of information about obtaining account
information for payroll card accounts.
§ 205.18(c)(1).
You may obtain information about the
amount of money you have remaining in
your payroll card account by calling
[telephone number]. This information,
along with a 60-day history of account
transactions, is also available on-line at
[Internet address].
You also have the right to obtain a 60day written history of account
transactions by calling [telephone
number], or by writing us at [address].
(b) Disclosure of error-resolution
procedures for financial institutions that
provide alternative means of obtaining
payroll card account information
(§ 205.18(c)(1)(ii) and (c)(2)).
In Case of Errors or Questions About
Your Payroll Card Account Telephone
us at [telephone number] or Write us at
[address] [or E-mail us at [electronic
mail address]] as soon as you can, if you
think an error has occurred in your
payroll card account. We must hear
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Sfmt 4700
from you no later than 60 days after the
earlier of the date you electronically
access your account or the date we sent
the FIRST written history on which the
error appeared. You may request a
written history of your transactions at
any time by [calling us at [telephone
number] [writing us at [address]]]. You
will need to tell us:
Your name and [payroll card account]
number.
Why you believe there is an error, and
the dollar amount involved.
Approximately when the error took
place.
If you tell us orally, we may require
that you send us your complaint or
question in writing within 10 business
days.
We will determine whether an error
occurred within 10 business days after
we hear from you and will correct any
error promptly. If we need more time,
however, we may take up to 45 days to
investigate your complaint or question.
If we decide to do this, we will credit
your account within 10 business days
for the amount you think is in error, so
that you will have the money during the
time it takes us to complete our
investigation. If we ask you to put your
complaint or question in writing and we
do not receive it within 10 business
days, we may not credit your account.
For errors involving new accounts,
point-of-sale, or foreign-initiated
transactions, we may take up to 90 days
to investigate your complaint or
question. For new accounts, we may
take up to 20 business days to credit
your account for the amount you think
is in error.
We will tell you the results within
three business days after completing our
investigation. If we decide that there
was no error, we will send you a written
explanation.
You may ask for copies of the
documents that we used in our
investigation.
If you need more information about
our error-resolution procedures, call us
at [telephone number] [the telephone
number shown above] [[or visit [Internet
address]]].
I 5. In Supplement I to Part 205, the
following amendments are made:
I a. Under Section 205.2—Definitions,
under 2(b) Account, paragraph 2 is
redesignated as paragraph 3 and a new
paragraph 2 is added;
I b. A new Section 205.18
Requirements for Financial Institutions
Offering Payroll Card Accounts is
added;
I c. Under Appendix A—Model
Disclosure Clauses and Forms,
paragraph 2 is revised.
*
*
*
*
*
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Federal Register / Vol. 71, No. 6 / Tuesday, January 10, 2006 / Rules and Regulations
1483
Section 205.2
Section 205.18 Requirements for
Institutions Offering Payroll Card Accounts
18(a) Coverage.
1. Issuance of access device.
Consistent with section 205.5(a), a
financial institution may issue an access
device only in response to an oral or
written request for the device, or as a
renewal or substitute for an accepted
access device. A consumer is deemed to
request an access device for a payroll
card account when the consumer
chooses to receive his or her salary
through a payroll card account.
Appendix A—Model Disclosure Clauses
and Forms
1. * * *
2. Use of forms. The appendix
contains model disclosure clauses for
optional use by financial institutions to
facilitate compliance with the
disclosure requirements of sections
205.5(b)(2) and (b)(3), 205.6(a), 205.7,
205.8(b), 205.14(b)(1)(ii), 205.15(d)(1)
and (d)(2), and 205.18(c)(1) and (c)(2).
The use of appropriate clauses in
making disclosures will protect a
financial institution from liability under
sections 915 and 916 of the act provided
the clauses accurately reflect the
institution’s EFT services.
*
*
*
*
*
rmajette on PROD1PC70 with NOTICES
Small Business Regulatory Enforcement
Fairness Act
The Small Business Regulatory
Enforcement Fairness Act (SBREFA) of
1996 requires FAA to comply with
small entity requests for information or
advice about compliance with statutes
and regulations within its jurisdiction. If
you are a small entity and you have a
question regarding this document, you
may contact your local FAA official, or
the person listed under FOR FURTHER
INFORMATION CONTACT. You can find out
more about SBREFA on the Internet at
https://www.faa.gov/
regulations_policies/rulemaking/
sbre_act.
Definitions
2(a) * * *
2(b) Account.
1. * * *
2. One-time EFT of salary-related
payments. The term ‘‘payroll card
account’’ does not include a card used
for a one-time EFT of a salary-related
payment, such as a bonus, or a card
used solely to disburse non-salaryrelated payments, such as a petty cash
or a travel per diem card. To the extent
that one-time EFTs of salary-related
payments and any other EFTs are
transferred to or from a payroll card
account, these transfers are EFTs
covered by the act and regulation, even
if the particular transfer itself does not
represent wages, salary, or other
employee compensation.
*
*
*
*
*
By order of the Board of Governors of the
Federal Reserve System, December 30, 2005.
Jennifer J. Johnson,
Secretary of the Board.
[FR Doc. E5–8317 Filed 1–9–06; 8:45 am]
BILLING CODE 6210–01–P
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DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
Supplement I to Part 205—Official Staff
Interpretations
14:38 Jan 09, 2006
Jkt 208001
14 CFR Part 11
[Docket No. FAA–2005–22982; Amendment
No. 11–51]
RIN 2120–AI69
Federal Register Dispositions of
Petitions for Exemption
Federal Aviation
Administration (FAA), DOT.
ACTION: Final rule.
AGENCY:
SUMMARY: This final rule amends FAA
regulations dealing with how the FAA
notifies petitioners of its decisions on
petitions for exemption. This rule
change eliminates the requirement for
the FAA to publish dispositions of
petitions for exemption in the Federal
Register. This change is intended to
streamline our process and will save the
agency the cost of publication.
Publishing dispositions in the Federal
Register is unnecessary because
petitioners are notified in writing of
FAA’s decision and the decision is
placed in the public docket, which is
internet accessible and searchable.
DATES: This amendment becomes
effective February 9, 2006.
FOR FURTHER INFORMATION CONTACT: Ida
Klepper, Airmen and Airspace Rules
Division, Office of Rulemaking, Federal
Aviation Administration, 800
Independence Avenue, SW.,
Washington, DC 20591. Telephone:
(202) 267–9677.
SUPPLEMENTARY INFORMATION:
Availability of Rulemaking Documents
You can get an electronic copy using
the Internet by:
(1) Searching the Department of
Transportation’s electronic Docket
Management System (DMS) web page
(https://dms.dot.gov/search);
(2) Visiting the FAA’s Regulations and
Policies web page at https://
www.faa.gov/regulations_policies/
rulemaking/; or
(3) Accessing the Government
Printing Office’s web page at https://
www.gpoaccess.gov/fr/.
You can also get a copy by sending a
request to the Federal Aviation
Administration, Office of Rulemaking,
ARM–1, 800 Independence Avenue
SW., Washington, DC 20591, or by
calling (202) 267–9680. Make sure to
identify the amendment number or
docket number of this rulemaking.
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Authority for This Rulemaking
The FAA’s authority to issue rules
regarding aviation safety is found in
Title 49 of the United States Code.
Subtitle I, Section 106 describes the
authority of the FAA Administrator.
Subtitle VII, Aviation Programs,
describes in more detail the scope of the
agency’s authority.
This rulemaking is promulgated
under the authority described in
Subtitle VII, Part A, Section 44701.
Under that section, the FAA is charged
with prescribing regulations to promote
the safe flight of civil aircraft. The
authority to grant exemption from those
regulations is inherent in the authority
to create them, as is the agency’s
determination of the most effective
means of notifying affected persons of
its decisions.
Discussion of Proposed Amendment
Section 11.91 explains how the FAA
notifies petitioners of its decisions on
petitions for exemption. Currently, we
notify the petitioner in writing by
sending a letter containing FAA’s
decision. The FAA also publishes a
disposition of the petition in the
Federal Register summarizing the
decision document. The disposition
includes the docket number, petitioner’s
name, regulatory citation, description of
the relief sought, FAA’s decision, date
of decision, and an exemption number.
The FAA places a copy of the decision
document in the Docket Management
System (DMS), which is the agency’s
public docket. The DMS is both internet
accessible and searchable.
The DMS offers different ways to get
the information you need. Users may
perform a simple search at https://
dms.dot.gov/search/
searchFormSimple.cfm by docket
number or keyword, or an advanced
search at https://dms.dot.gov/search/
searchFormAdvanced.cfm, which
allows for expanded search capability.
E:\FR\FM\10JAR1.SGM
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Agencies
[Federal Register Volume 71, Number 6 (Tuesday, January 10, 2006)]
[Rules and Regulations]
[Pages 1473-1483]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E5-8317]
========================================================================
Rules and Regulations
Federal Register
________________________________________________________________________
This section of the FEDERAL REGISTER contains regulatory documents
having general applicability and legal effect, most of which are keyed
to and codified in the Code of Federal Regulations, which is published
under 50 titles pursuant to 44 U.S.C. 1510.
The Code of Federal Regulations is sold by the Superintendent of Documents.
Prices of new books are listed in the first FEDERAL REGISTER issue of each
week.
========================================================================
Federal Register / Vol. 71, No. 6 / Tuesday, January 10, 2006 / Rules
and Regulations
[[Page 1473]]
FEDERAL RESERVE SYSTEM
12 CFR Part 205
[Regulation E; Docket No. R-1247]
Electronic Fund Transfers
AGENCY: Board of Governors of the Federal Reserve System.
ACTION: Interim final rule; request for public comment.
-----------------------------------------------------------------------
SUMMARY: The Board is amending Regulation E, which implements the
Electronic Fund Transfer Act, and the official staff commentary to the
regulation. The commentary interprets the requirements of Regulation E
to facilitate compliance primarily by financial institutions that offer
electronic fund transfer services to consumers.
The interim final rule provides that payroll card accounts
established directly or indirectly by an employer on behalf of a
consumer to which electronic fund transfers of the consumer's salary,
wages, or other employee compensation are made on a recurring basis are
accounts covered by Regulation E.
DATES: This interim final rule is effective July 1, 2007. Comments must
be received on or before March 13, 2006.
ADDRESSES: You may submit comments, identified by Docket No. R-1247, by
any of the following methods:
Agency Web Site: https://www.federalreserve.gov. Follow the
instructions for submitting comments at https://www.federalreserve.gov/
generalinfo/foia/ProposedRegs.cfm.
Federal eRulemaking Portal: https://www.regulations.gov.
Follow the instructions for submitting comments.
E-mail: regs.comments@federalreserve.gov. Include the
docket number in the subject line of the message.
FAX: (202) 452-3819 or (202) 452-3102.
Mail: Jennifer J. Johnson, Secretary, Board of Governors
of the Federal Reserve System, 20th Street and Constitution Avenue,
NW., Washington, DC 20551.
All public comments are available from the Board's Web site at
https://www.federalreserve.gov/generalinfo/foia/ProposedRegs.cfm as
submitted, unless modified for technical reasons. Accordingly, your
comments will not be edited to remove any identifying or contact
information. Public comments may also be viewed electronically or in
paper in Room MP-500 of the Board's Martin Building (20th and C
Streets, NW.) between 9 a.m. and 5 p.m. on weekdays.
FOR FURTHER INFORMATION CONTACT: Ky Tran-Trong, Senior Attorney, or
Daniel G. Lonergan or David A. Stein, Counsels, Division of Consumer
and Community Affairs, Board of Governors of the Federal Reserve
System, Washington, DC 20551, at (202) 452-2412 or (202) 452-3667. For
users of Telecommunications Device for the Deaf (TDD) only, contact
(202) 263-4869.
SUPPLEMENTARY INFORMATION:
I. Statutory Background
The Electronic Fund Transfer Act (EFTA or Act) (15 U.S.C. 1693 et
seq.), enacted in 1978, provides a basic framework establishing the
rights, liabilities, and responsibilities of participants in electronic
fund transfer (EFT) systems. The EFTA is implemented by the Board's
Regulation E (12 CFR part 205). Examples of types of transfers covered
by the Act and regulation include transfers initiated through an
automated teller machine (ATM), point-of-sale (POS) terminal, automated
clearinghouse (ACH), telephone bill-payment plan, or remote banking
service. The Act and regulation require disclosure of terms and
conditions of an EFT service; documentation of EFTs by means of
terminal receipts and periodic account activity statements; limitations
on consumer liability for unauthorized transfers; procedures for error
resolution; and certain rights related to preauthorized EFTs. Further,
the Act and regulation also prescribe restrictions on the unsolicited
issuance of ATM cards and other access devices.
The official staff commentary (12 CFR part 205 (Supp. I)) is
designed to facilitate compliance and provide protection from liability
under sections 915 and 916 of the EFTA for financial institutions and
persons subject to the Act. 15 U.S.C. 1693m(d)(1). The commentary is
updated periodically to address significant questions that arise.
II. Background and Overview of Comments Received
Payroll cards have become increasingly popular with some employers,
financial institutions, and payroll service providers as a means of
providing a consumer's wages or other recurring compensation payments--
assets that the consumer is able to access and spend via an access
device that provides functionality comparable to that of a debit card.
Typically, an employer, in conjunction with a bank, will provide the
employee with a plastic card with a magnetic stripe; this card accesses
an account (or subaccount) assigned to the individual employee. Each
payday, the employer credits this account for the amount of the
employee's compensation instead of providing the employee with a paper
check or making a direct deposit of salary to the employee's checking
account. The employee-consumer can use the payroll card to withdraw his
or her funds at an ATM, and to make purchases at POS (and possibly get
cash back). Some payroll cards may offer features such as convenience
checks and electronic bill payment. Payroll cards are often marketed to
employers as an effective means of providing wages to employees who
lack a traditional banking relationship. For ``unbanked'' consumers,
payroll card products can serve as substitutes for traditional
transaction accounts at a financial institution.
On September 17, 2004, the Board published a notice of proposed
rulemaking in the Federal Register (69 FR 55,996) (September 2004
proposal) to provide, among other things, that the term ``account''
under Regulation E includes payroll card accounts established by an
employer for the purpose of providing an employee's compensation on a
recurring basis. A payroll card account would be subject to the
regulation whether it is operated or managed by the employer, a third-
party payroll processor, or a depository institution.
The Board received approximately 120 comment letters on the
September
[[Page 1474]]
2004 proposal, nearly 50 of which specifically commented on the
proposed revisions addressing payroll card accounts. Comments were
received from a variety of industry commenters, including banks,
thrifts, credit unions, and industry trade associations. Comments were
also received from consumer groups and individual consumers.
Industry commenters generally agreed that it was appropriate to
cover payroll card accounts under Regulation E, but urged the Board not
to cover other stored-value products so as not to discourage the
continued evolution of such products. Most industry commenters also
asserted that not all provisions of Regulation E should apply to
payroll card accounts. In particular, industry commenters stated that
institutions should not be required to provide paper periodic
statements. These commenters cited various reasons, including that
other means of accessing balance and transaction information, such as
via a telephone and the Internet, provided more useful and timely
information to consumers at less cost to financial institutions.
Industry commenters also stated that payroll card users are often
unbanked and chiefly interested in obtaining balance information and,
further, that this population was typically transient, making paper
statements difficult to deliver. Consumer groups urged the Board to
expand the scope of the proposal to cover any stored-value product that
is marketed or used as an account substitute, or that is used to
receive payments of significant household funds, such as workers'
compensation or unemployment benefits.
A final rule addressing the other proposed provisions addressing
electronic check conversion transactions and other matters in the
September 2004 proposal is published elsewhere in this Federal
Register.
III. Summary of the Interim Final Rule
The Board has modified the proposed rule in light of the comments
received. In order to give interested parties an opportunity to comment
on the modifications made, and, in particular, on the alternative means
to provide periodic statement information, the Board is publishing this
interim final rule for comment.
Under the interim final rule, payroll card accounts are defined as
``accounts'' for purposes of coverage under Regulation E, and include
those accounts directly or indirectly established by an employer to
which EFTs of the consumer's wages or other compensation are made on a
recurring basis. The interim final rule incorporates a new Sec. 205.18
to grant financial institutions flexibility in how to provide certain
account transaction information to payroll card users. Under the new
section, financial institutions would be granted an alternative to
regularly providing paper periodic statements. In particular, instead
of providing paper periodic statements under Sec. 205.9, an
institution would: (1) Make available to the consumer balance
information through a readily available telephone line; (2) make
available to the consumer an electronic history (such as via the
Internet) of the consumer's account transactions covering at least a
period of 60 days prior to the consumer's oral or written request; and
(3) provide promptly upon the consumer's request, a written history of
the consumer's account transactions covering at least a period of 60
days prior to the request. The history of account transactions provided
electronically or upon request would set forth the same type of
information required to be provided on paper periodic statements
otherwise required under Regulation E, including information about any
fees for EFTs imposed during the period in connection with the payroll
card account.
The comments received on the proposal, and the Board's response to
the comments, are discussed in the following section-by-section
analysis. As discussed below, the Board is adopting these rules as
interim final rules so that interested parties may comment on the new
requirements. The effective date of the interim final rule is July 1,
2007.
IV. Section-by-Section Analysis
Section 205.2 Definitions 2(b) Account
The EFTA and Regulation E apply to any EFT that authorizes a
financial institution to debit or credit a consumer's asset account.
Under the proposed rule, the term ``account'' in Sec. 205.2(b)(3)
would be revised to include a ``payroll card account'' directly or
indirectly established by an employer on behalf of a consumer to which
EFTs of the consumer's wages, salary, or other employee compensation
are made on a recurring basis. A payroll card account would be subject
to the regulation whether the account is operated or managed by the
employer, a third-party payroll processor, or a depository institution.
The interim final rule redesignates current Sec. 205.2(b)(2) as Sec.
205.2(b)(3) and adopts the definition of payroll card accounts as
proposed under Sec. 205.2(b)(2).
Overall, the majority of commenters supported coverage of payroll
card accounts under Regulation E. Many industry commenters agreed that
Regulation E coverage was appropriate for payroll cards, but urged the
Board to narrowly define payroll cards so as to include only those
types of products that are truly intended to serve as ``accounts.'' In
this regard, some industry commenters were concerned that an overly
broad definition of payroll cards might have the effect of stifling the
development of emerging stored-value card products.
A few industry commenters objected to the characterization of
payroll cards as ``accounts'' or ``account substitutes,'' asserting
that funds are added to payroll card accounts in a more limited manner
than they are to traditional deposit accounts. (With a payroll card,
funds can often be added to the account only by the employer and not
the employee.) These industry commenters believed that payroll cards
were more appropriately characterized as ``payment substitutes''
because they provide a means for replacing paper checks.
Consumers and consumer groups supported the proposal's broad
coverage of financial institutions, employers, and providers, and
stated that all Regulation E protections, including the provision of
periodic statements, should apply to payroll card accounts. These
commenters also recommended broadening the scope of the rule to
encompass all cards ``marketed as substitutes'' for a bank account, as
well as cards that are used to receive payments of significant
household funds, such as workers' compensation, unemployment benefits,
social security payments, or tax refunds.
By express definition, the coverage of EFT services under the EFTA
and Regulation E depends upon whether a transaction involves an EFT to
or from a consumer's account. Section 903(2) of the EFTA defines an
``account'' as a ``demand deposit, savings deposit, or other asset
account * * * as described in regulations of the Board, established
primarily for personal, family, or household purposes.'' The definition
is broad and is not limited to traditional checking and savings
accounts.\1\ Under
[[Page 1475]]
section 904(d) of the EFTA, ``[i]f EFT services are made available to
consumers by a person other than a financial institution holding a
consumer's account, the Board shall by regulation assure that the
disclosures, protections, responsibilities, and remedies created by
[the EFTA] are made applicable to such persons and services.'' Congress
has clearly expressed its expectation that the Board's regulation would
keep pace with new services and assure that the Act's basic protections
continue to apply to such services.\2\
---------------------------------------------------------------------------
\1\ The EFTA's legislative history evidences a clear
Congressional intent to define the term ``account'' broadly to
ensure that ``all persons who offer equivalent EFT services
involving any type of asset account are subject to the same
standards and consumers owning such accounts are assured of uniform
protection.'' S. Rep. No. 915, 95th Cong., 2d Sess. 9 (1978).
\2\ See id.; S. Rep. No. 1273, 95th Cong., 2d Sess. 9-10, 25-26
(1978).
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In light of the characteristics of payroll card accounts, the Board
believes it is appropriate to exercise its authority under sections
903(2) and 904(d) of the EFTA and determine that payroll card accounts
are appropriately classified as ``accounts'' for purposes of Regulation
E. Payroll card accounts are assigned to an identifiable consumer and
represent a recurring stream of payments that is likely the primary
source of the consumer's income. They are replenished on a recurring
basis and designed for ongoing use at multiple locations and for
multiple purposes. Payroll card accounts utilize the same kinds of
access devices, electronic terminals, and networks as do other EFT
services historically covered by the EFTA.
The interim final rule adopts a new Sec. 205.2(b)(2) to provide
that the term ``account'' includes a ``payroll card account'' directly
or indirectly established by an employer on behalf of a consumer to
which EFTs of the consumer's wages, salary, or other employee
compensation are made on a recurring basis. (Current Sec. 205.2(b)(2)
is re-designated as Sec. 205.2(b)(3).) Coverage under Regulation E
applies whether the account is operated or managed by the employer, a
third-party payroll processor, or a depository institution. The
definition is unchanged from the proposal.
The definition generally includes a payroll card account that
represents the means by which an employer regularly pays the employee's
salary or other form of compensation, and would include, for example,
card accounts for seasonal workers or employees that are paid on a
commission basis. Moreover, the fact that an employee may only remain
in the employer's hire for a short period of time, including just one
pay cycle, does not negate coverage, so long as the employer intended
to make recurring payments to the payroll card account. However, if the
employer only pays the employee by adding funds to an ``account''
accessible by a card in isolated or limited instances--for example, in
final-paycheck situations, or only in emergency situations when the
customary, non-payroll-card method of payment does not work--but
otherwise intends to regularly pay the employee by another method, such
as by paper check or direct-deposit, such a card ``account'' would not
fall within the definition of a payroll card account.
Payroll card accounts also are covered under the interim final rule
whether the funds are held in individual employee accounts or in a
pooled account with some form of ``subaccounting'' maintained by a
depository institution (or by a third party) that enables a
determination of the amounts of money owed to particular employees.
Although some commenters suggested that the manner in which such funds
are held should determine whether a particular payroll card account
falls within the rule, the Board has determined to adopt the definition
as proposed, because it will assure broad and uniform application and
compliance, and minimize potential circumvention of the rule. The Board
further believes there is no substantive difference between a
subaccount and an individual account for purposes of determining
whether Regulation E coverage is appropriate.
As stated in the proposal, the Board is limiting the scope of this
interim final rule to payroll card products. Thus, for example,
``gift'' cards issued by a merchant that can be used to purchase items
in the merchant's store would not be covered by the interim final rule.
In addition, comment 2(b)-2 clarifies that cards to which only one-time
transfers of salary-related payments are made (e.g., to pay an annual
bonus), or cards exclusively used to disburse non-salary-related
payments, such as petty cash or travel per diem cards, are not covered.
To the extent one-time bonus payments, payments to reimburse travel
expenses, or any other payment of funds (e.g., if a consumer is
permitted to add his or her funds) are transferred to or from a payroll
card account, however, such transfers would be considered EFTs covered
by the regulation. Current comment 2(b)-2 addressing examples of
accounts not covered by Regulation E is redesignated as comment 2(b)-3.
Some consumer group commenters urged the Board to apply Regulation
E to all card products to which an individual might transfer by direct
deposit some portion of his or her wages, even if such cards are not
``payroll card accounts'' directly or indirectly established by an
employer. These commenters asserted that such general spending cards
are marketed as account substitutes and therefore should be covered
under the regulation. Consumer groups also urged the Board to cover
stored-value products that may be used by some consumers to hold
important household funds or assets, such as workers' compensation,
unemployment benefits or tax refunds.
The Board has not expanded the interim final rule in the manners
suggested. Payroll cards are established directly or indirectly by an
employer for the express purpose of receiving on a long-term basis,
recurring payments of a consumer's wages, salary or other compensation.
Accordingly, there is a greater likelihood that the account will serve
as a consumer's principal transaction account, and hold significant
funds for an extended period of time. In contrast, general spending
cards are established by the individual consumer, and while the
consumer might choose to deposit some portion of salary (as well as
other funds) onto a general spending card, the consumer also may use
these products like gift cards or other stored-value or prepaid cards.
Under the latter situation, consumers would derive little benefit from
receiving full Regulation E protections for a card that may only be
used on a limited, short-term basis and which may hold minimal funds,
while the costs of providing Regulation E initial disclosures, periodic
statements and error resolution rights would be quite significant for
the issuer. In addition, coverage of such products could impede the
development of other card products generally. Similarly, although some
card products may be used to transfer significant or important sums to
a consumer, these products are generally designed to make one-time or a
limited number of payments to consumers, and are not intended to be
used on a long-term basis. Given these above considerations, the Board
has determined to limit the scope of the interim final rule to payroll
card accounts. The Board will monitor the development of other card
products and may reconsider Regulation E coverage as these products
continue to develop.
Section 205.18 Requirements for Financial Institutions Offering Payroll
Card Accounts
In the proposal, the Board proposed that all of the Regulation E
provisions, including initial disclosures, periodic statements, error
resolution procedures, and other consumer protections, would apply to
payroll card accounts. Industry commenters, however, disagreed with the
Board's suggestion that all provisions of Regulation E coverage
[[Page 1476]]
should apply to payroll card accounts. In particular, most industry
commenters stated that the requirement to deliver periodic statements
under Sec. 205.9 should not apply to payroll card accounts. Instead,
industry commenters suggested that entities offering payroll cards
should be subject to rules similar to those contained in Sec. 205.15
of Regulation E for accounts established for the electronic transfer of
government benefits (electronic benefit transfer, or EBT, accounts),
which provide for alternative means of providing account information.
Industry commenters commonly cited one or more of the following
justifications for not requiring paper periodic statements: (1) Some
payroll card holders are transient, complicating the mailing of
statements; (2) payroll card holders are sufficiently informed about
their accounts by ``real-time'' balance and recent-transaction
information available by other means, such as on-line, through
telephone voice-response units, or ATMs; (3) payroll cards seek to
eliminate employer paper payroll costs, and a mailed statement could
reduce expected savings to employers; (4) the cost of mailing
statements could increase payroll card fees, potentially lowering both
employer as well as employee interest in using the cards; and (5)
imposing a costly regulatory requirement could inhibit the development
of a card product that is safer for employees than carrying cash,
potentially cheaper than using a check-casher, and is a potential means
for transitioning the unbanked to a full banking relationship.
In contrast, consumer group commenters asserted that payroll card
accounts should be treated the same as other consumer accounts for all
purposes under the EFTA, including the requirement to provide paper
periodic statements. These commenters noted that periodic statements
assist consumers in tracking their account balances and transactions
and, importantly, allow consumers to discover unauthorized transfers or
other errors involving their accounts.
The periodic statement requirement is an important aspect of the
EFTA's protections. When it addressed EBT programs in 1994, the Board
recognized that periodic statements are a central component of
Regulation E's disclosure scheme. However, in the EBT final rule, the
Board exercised its exception authority under section 904(c) of the
EFTA to provide relief from the requirement to provide a periodic
statement if: (1) Account balance information is made available to
benefit recipients via telephone and electronic terminals; and (2) a
written account history is provided upon request. The Board determined
that granting EBT providers relief from the periodic statement
requirements was appropriate in light of the availability of other
means of obtaining account information to benefit recipients, the
limited types of transactions involved for EBT accounts, and the
expense of routinely mailing monthly statements to all recipients given
the low margins associated with administering EBT programs. See 59 FR
10,678, 10,681 (March 7, 1994).
As part of this rulemaking, the Board has conducted focus group
testing of identified payroll card holders to obtain information
regarding how actual payroll card users manage and use their accounts
in order to better understand their account information needs.
Participants in the Board-sponsored focus groups included both
consumers who received paper periodic statements for their payroll card
accounts, and those who did not.
Generally, focus group participants found their cards convenient to
use, and most used their cards not only to withdraw cash, but also to
make purchases on a regular basis. A significant number of participants
believed that receiving pay on payroll cards is more convenient than
receiving a paper paycheck each pay period, although a few participants
expressed a preference for receiving tangible, paper evidence of pay
each pay period. Many participants, particularly those that do not have
a checking account, have all of their pay deposited onto their payroll
card and pay all of their expenses from the account. Other participants
used the payroll card as a small savings account, while paying all of
their expenses out of another bank account.
The majority of focus group participants regularly checked their
balances over the telephone, or checked balance and transaction
information on-line, some multiple times per week. Although some
limited transaction information was available through the telephone,
most focus group participants chose not to access their transaction
information by phone. Participants indicated that more transaction
information was available on-line than was available via the telephone,
which made verification of transactions easier on-line.
For those participants who received paper periodic statements, most
stated that they generally filed their statements as a record of
account activity, but otherwise rarely used them to track transactions
or look for errors. The lack of periodic statement use was generally
attributed to the fact that the participants monitored their payroll
account information more frequently during the month via the telephone
or on-line, and thus, participants felt that they did not need to
review their statement when it arrived. While a few participants wanted
to receive or to continue to receive paper statements, others indicated
a clear preference for using alternative means of obtaining account
information, in particular on-line and by phone, to monitor account
activity and avoid errors.
The Board notes that nearly all of the focus group participants had
some means of on-line access; consequently the participants may not be
representative of the current or future payroll card holder population
overall with respect to their ability to access account information on-
line. Nevertheless, the Board believes that the focus groups provided
helpful insight regarding how consumers use and manage their payroll
card accounts.
After a review of the comments and data from the focus groups, and
further analysis, the Board has concluded that it is appropriate to
provide flexibility in connection with the periodic statement
requirement for payroll card accounts. As was the case when the Board
considered rules governing EBT products in 1994, the Board is persuaded
at this time that the alternative methods of providing account
transaction information currently made available by many payroll card
providers can give payroll card users a means of tracking their account
balances and transactions that is comparable to that provided by paper
periodic statements. Moreover, information obtained via the telephone
or on-line is typically updated on a daily basis, in contrast to
periodic statements which only provide information as of the end of
each statement cycle. Thus, consumers using telephone and on-line
methods often have access to more timely information through these
methods. Access to more timely information may be particularly critical
to consumers who may need to track their account balances on a
transaction-by-transaction basis to ensure they do not overdraw their
accounts.
The Board has also weighed the potential burden of requiring all
financial institutions to provide paper periodic statements against the
benefit consumers who prefer these statements would obtain from such
statements. Since financial institutions are not currently required to
provide paper statements for payroll card accounts, such a requirement
would impose
[[Page 1477]]
considerable one-time implementation costs on financial institutions
that currently provide payroll card accounts, and possibly discourage
other financial institutions from offering payroll card accounts.
Accordingly, after also taking into consideration the alternative
methods available to consumers for obtaining payroll card account
information, the Board concludes that granting relief from the periodic
statement requirement for payroll card accounts is appropriate.
Section 205.18 of the interim final rule adopts an approach for
providing account information for payroll card accounts similar to that
used for EBT products under Sec. 205.15, with certain modifications to
address issues relating to periodic statements and error resolution
procedures and notices. This new section allows financial institutions
to use alternative means to provide account information where an
institution chooses not to provide periodic statements under Sec.
205.9(b). Section 205.18 also addresses the requirements governing
periodic statements, initial disclosures, error resolution and the
annual error resolution notice, the issuance of access devices, and
limitations on liability. Except as modified by this section, all other
provisions of Regulation E apply to payroll card accounts.
18(a) Coverage
Section 205.18(a) describes the entities that must comply with
Regulation E with respect to the provision of payroll card accounts. A
person is a financial institution subject to the regulation if it
directly or indirectly holds a payroll card account or issues an access
device to a consumer for use in initiating an EFT from a payroll card
account. The scope of coverage set forth in this paragraph differs from
the scope under the definition of ``financial institution'' under Sec.
205.2(i) because it does not require that a person issuing an access
device for a payroll card account to also agree with a consumer to
provide EFT services in order to be covered. As stated in the
supplementary information in the proposal, the Board intends to cover
employers to the extent they are involved in the transfer of funds to
the payroll card account or in the issuance of the card. See 69 FR at
55,999. Thus, the Board believes that this clarification is necessary
to extend coverage under the interim final rule to employers that issue
payroll cards to their employees, but who may not otherwise provide EFT
services to their employees using those cards. However, the mere fact
that a consumer has elected to make direct deposits of salary to a
checking or savings account that the consumer has separately
established would not make an employer a financial institution for
purposes of this rule.
Section 205.18(a) further states that, except as provided in Sec.
205.18, the person must comply with all applicable requirements of the
act and regulation with respect to payroll card accounts. Comment
18(a)-1 illustrates this provision in the context of issuing access
devices under Sec. 205.5, and states that a financial institution may
issue an access device for a payroll card account consumer only in
response to an oral or written request for the device or as a renewal
or substitute of an accepted access device. The comment further
clarifies that a consumer is deemed to request an access device when
the consumer chooses to receive his or her salary through a payroll
card account. Although some commenters stated that a consumer should be
deemed to apply for a payroll card account when the consumer submits an
application for employment, such a rule could be inconsistent with the
compulsory use prohibition in Sec. 205.10(e)(2).
To the extent more than one party is a ``financial institution''
under the rule with respect to a particular payroll card account, such
parties may contract among themselves pursuant to the jointly provided
services provision under Sec. 205.4(e) to ensure compliance with the
interim final rule. For example, if an employer, by agreement, issues a
payroll card to a consumer and opens an account at a bank into which
the employer deposits the consumer's wages and from which the consumer
can access funds by using the card, then both the employer and the bank
would qualify as a financial institution with respect to that
consumer's payroll card account. Similarly, if an employer contracts
with a third party processor or service provider to issue the access
device for the payroll card account, the third party processor or
service provider would also be a financial institution with respect to
that payroll card account. Disclosure obligations satisfied by one
party, such as a service provider, for a payroll card account would
satisfy any disclosure obligations for any other financial institution
with respect to that payroll card account. Although several commenters
expressed concern that more than one entity may qualify as a
``financial institution,'' no significant reasons were offered to
explain why Sec. 205.4(e) is inadequate in the payroll card account
context.
18(b) Alternative to Periodic Statement
Section 205.18(b) provides financial institutions flexibility in
providing account information to consumers. Financial institutions may
elect to provide periodic statements under Sec. 205.9 as they would
for other accounts. As an alternative to providing periodic statements,
institutions may instead: (1) Make available to the consumer the
account balance through a readily available telephone line; (2) make
available to the consumer an electronic history (such as via an
Internet Web site) of the consumer's account transactions that covers
at least 60 days preceding the date the consumer electronically
accesses the account; and (3) provide promptly upon the consumer's oral
or written request, a written history of the consumer's account
transactions that covers at least 60 days preceding the date of receipt
of the consumer's request. As further explained below in the context of
error resolution time frames, a consumer ``electronically accesses'' an
account once the consumer enters a user identification code or a
password or otherwise complies with a security procedure used by an
institution to verify the consumer's identity.
Consistent with the EBT rule, and as for EFT systems generally, a
readily available telephone line is a local or toll-free line available
at least during standard business hours. Institutions may of course
choose to provide recipients with a line available 24 hours. See 59 FR
at 10,681. The readily available phone line may be automated, in which
case institutions will likely provide 24-hour access to balance
information. Model Form A-7(a), discussed below, sets forth a model
clause that institutions may use to inform consumers about how to
access their account information, including the telephone number that
consumers may call to obtain balance information.
The requirement to provide a written history of account
transactions promptly upon the consumer's oral or written request
addresses the possibility that some consumers may have limited on-line
access. The Board anticipates that, in general, written histories will
be sent the same day or soon after the consumer makes an oral request,
and within a few days after the consumer's request in writing is
received by an institution (to account for any time lags that may arise
in routing the consumer's written request to the appropriate person).
Institutions may also provide a specific telephone number or address
for consumers to request a written history of account transactions.
Comment is
[[Page 1478]]
solicited as to whether the option to obtain a written history of
account transactions is necessary or appropriate.
The Board recognizes that requiring financial institutions to
provide 60 days' worth of account transaction information differs from
the rule in Sec. 205.9(b), which requires financial institutions to
provide transaction information for EFTs that have occurred during a
monthly cycle. The Board nevertheless believes that 60 days is
appropriate for payroll card accounts because, unlike for accounts
generally under Regulation E, institutions will not be required to send
a statement of account transactions to consumers with payroll card
accounts on a regular basis. Without a longer time period for account
transactions, some payroll card account holders might waive their right
to assert an error under Sec. 205.11 if they do not access their
transaction history on at least a monthly basis. The Board further
notes that the requirement to provide a 60-day account history is also
the time period used in the EBT rule.
To ensure that consumers are able to review their account
transactions and to effectively exercise their error resolution rights,
Sec. 205.18(b)(2) of the interim final rule requires the same type of
account transaction information to be provided to consumers that is set
forth under Sec. 205.9(b)(1)-(6), whether the history of account
transactions is provided electronically or in writing. For example,
consumers must be provided with information about fees incurred in
connection with EFTs and payroll card accounts.
Comment is solicited as to whether additional transaction
information should be provided to payroll card users, or whether
certain information should be excluded from the history of account
transactions. Comment is also solicited regarding the feasibility of
providing consumers with a rolling history of 60 days' worth of
transactions.
18(c) Modified Requirements
Initial Disclosures and Annual Error-Resolution Notice
For financial institutions that do not furnish periodic statements,
Sec. 205.18(c) sets forth provisions clarifying how to satisfy the
requirements relating to disclosures, liability limits, and error
resolution procedures under Regulation E. Section 205.18(c)(1)
generally sets forth modified disclosures that a financial institution
must provide in addition to or in lieu of required initial disclosures
under Sec. 205.7(b). Section 205.18(c)(1)(i) requires financial
institutions to include in the initial disclosures for payroll card
accounts the means by which a consumer can access information about his
or her account, including the telephone number that the consumer may
call to obtain his or her account balance, and information on how the
consumer can electronically obtain a history of account transactions,
such as the address of an Internet Web site. Institutions must also
include in their initial disclosures, in place of the disclosure
required by Sec. 205.7(b)(6), a summary of the consumer's right to
obtain a written history of account transactions upon request,
including a telephone number to call to request a history. Section
205.18(c)(1)(ii) requires financial institutions to provide in initial
disclosures a notice explaining the error resolution rights associated
with payroll card accounts in place of the notice required by Sec.
205.7(b)(10).
Section 205.18(c)(2) requires financial institutions to provide an
annual notice describing error-resolution rights, in place of the
notice required by Sec. 205.8(b). The interim final rule provides
Model Forms which financial institutions may use to facilitate
compliance with the interim final rule in section A-7 in appendix A to
part 205.
Limitations on Liability and Error Resolution
Sections 205.18(c)(3) and (4) of the interim final rule explain the
application of the regulation's limitations on liability and error
resolution procedures when a financial institution opts not to provide
paper periodic statements. Section 205.18(c)(3) specifies two different
triggers for beginning the 60-day period for limiting liability for
unauthorized EFTs, depending on when and how the consumer has obtained
a history of his or her account transactions. If the consumer obtains
transaction information electronically under Sec. 205.18(b)(1)(ii),
the 60-day period begins on the date the account is electronically
accessed by the consumer. If the consumer has requested a written
history of his or her account transactions under Sec.
205.18(b)(1)(iii), the 60-day period begins on the date the institution
sends the written history. The interim final rule specifies that the
applicable 60-day period for reporting an unauthorized EFT begins on
the earlier of these two dates to clarify when the 60-day period begins
to run where a consumer reviews his account transactions for errors
both electronically as well as using a written history the consumer has
requested. For example, assume that a consumer reviews his or her
transactions on-line on June 1, and subsequently requests a written
history on June 5, which is sent by the financial institution that day.
In this case, the consumer's 60-day period for asserting an
unauthorized EFT appearing both electronically and on the written
history begins running on June 1 when the consumer first electronically
accessed the account. As further explained below in the context of
error resolution procedures, in order for the 60-day period to begin
running, the unauthorized transfer must have been available for the
consumer to review when the consumer electronically accessed his or her
account, or when the consumer obtained a written history of account
transactions.
Section 205.18(c)(4) establishes a similar rule for establishing
when the 60-day period for reporting an error begins for purposes of
the error resolution procedures set forth in Sec. 205.11, depending
upon how the consumer has obtained the history of his or her account
transactions on which an error appears. Accordingly, a financial
institution must comply with the error resolution requirements set
forth in Sec. 205.11 if it receives a consumer's oral or written
notice of error no later than 60 days after the earlier of: (1) The
date the consumer electronically accesses his or her account under
Sec. 205.18(c)(1)(ii); or (2) the date the institution sends a written
history of the consumer's account transactions that has been requested
under Sec. 205.18(b)(1)(iii) in which the error is first reflected.
The first trigger further requires that the financial institution has
made available to the consumer information about the EFT for which the
consumer asserts an error on the date that the consumer electronically
accesses his or her account (e.g., by posting the information about the
transfer on an Internet Web site).
With respect to electronic access, the Board does not intend for
the 60-day periods for liability limits and error resolution to begin
running if the consumer merely, for example, visits an Internet Web
site where his or her account information and other information can be
retrieved. Rather, the 60-day period would begin once the consumer
enters a user identification code or a password or otherwise complies
with a security procedure used by an institution to verify the
consumer's identity. However, the interim final rule does not require
institutions to determine whether the consumer has in fact accessed
information about specific transactions involving the consumer's
payroll card account to trigger the beginning of the 60-day period for
liability limits and
[[Page 1479]]
error resolution rights. The Board also notes that, in contrast to the
EBT rule, the 60-day period is not triggered when a consumer obtains
balance information via the telephone.
Comment is requested regarding the feasibility of determining when
a consumer has electronically accessed his or her account. Comment is
also requested regarding whether other means of triggering the 60-day
time periods for establishing liability for unauthorized EFTs or for
error resolution may be appropriate. In particular, comment is
requested regarding the feasibility of determining when a consumer has
accessed specific transaction information about his or her payroll card
account where the consumer can also access other personal information
connected to his or her employment (e.g., health benefits or insurance)
on the same Internet Web site.
Example
As discussed above, the history of account transactions provided
under Sec. 205.18(c)(1), whether provided electronically or in
writing, must cover at least 60 days preceding the date of the
institution's receipt of a request for the history by the consumer.
Thus, assume, for example, that a consumer uses a password to
electronically access his or her payroll card account, or is sent a
written history the consumer has requested, on June 1. The history of
account transactions provided electronically or sent to the consumer
must cover a period of at least 60 days prior to June 1, and would
include any EFTs occurring between April 2 and May 31. Assuming that
the consumer did not previously access or receive account information
reflecting the covered EFTs, the consumer would have 60 days, or until
July 30, to assert any unauthorized EFTs or other errors occurring
between April 2 and May 31 to preserve his or her rights under
Sec. Sec. 205.6 and 205.11 with respect to those transfers.
In the example, suppose the consumer electronically accesses his or
her account on June 1 and discovers an error that occurred on May 10.
In this case, the consumer must provide notice of that error to the
institution by July 30 to trigger the institution's obligation to
investigate the error. Thus, although the consumer has 60 days
following the date he or she obtains the history of account
transactions to assert any errors appearing on that history, it does
not necessarily mean that the consumer has 60 days following the date
of the error to provide notice of that error to the institution.
Accordingly, if the consumer provides a notice of the May 10 error
after July 30, the institution is not required to comply with the
procedures and time limits in Sec. 205.11 for investigating the error.
See comment 11(b)-7. Nevertheless, if the error involves an
unauthorized EFT, liability for the unauthorized transfer may not be
imposed on the consumer unless the institution satisfies the
requirements of Sec. 205.6.
Additional Issues
In addition to scope and periodic statement issues, commenters
raised a few additional issues with respect to the proposal. As part of
the proposal, the Board sought public comment on ongoing rulemaking
efforts by the Federal Deposit Insurance Corporation (FDIC) to amend,
revise, or interpret the meaning of the terms ``deposit'' with respect
to stored-value or prepaid products, and possibly payroll card
products.\3\ The overwhelming majority of commenters urged the Board
not to link its treatment of payroll card accounts under Regulation E
to the FDIC's regulatory proposals. Many commenters also raised
concerns that the treatment of payroll card products as ``accounts''
under Regulation E might make the Board, or other regulators, more
likely to deem such products ``accounts,'' ``deposits,'' or ``account
relationships'' for purposes of other laws (e.g., for customer
identification procedures under the USA PATRIOT Act, for reserve
requirements under the Board's Regulation D, for Truth in Savings Act
purposes, and possibly for other issues under provisions of state law).
The Board notes that the definition of ``account'' under the EFTA and
Regulation E does not incorporate the definitions of ``account'' or
``deposit'' as described in other laws. Accordingly, the definition of
``payroll card account'' in this interim final rule is intended only to
address coverage issues under Regulation E, and is not intended to
address the definition of ``account'' for purposes of any other statute
or regulation.
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\3\ See generally 70 FR 45571 (August 8, 2005); 69 FR 20558
(April 16, 2004) (FDIC proposals to clarify the insurance coverage
of funds accessed through stored-value cards and other
nontraditional access mechanisms).
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One large provider of payroll cards sought clarification as to
whether a ``dual function'' payroll card account is covered under the
rule. Under a dual function card account, part of the account holds
employer-funded ``corporate expense funds,'' and the remaining
segregated portion of the card holds employer-transmitted wages
belonging to the employee. The Board believes the segregated corporate
expense portion of the account accessible by the card is not a
``payroll card account'' because the funds are not primarily for
personal, family, or household purposes. The remaining funds that
consist of the consumer's wages would qualify as funds held in a
``payroll card account.''
Several industry commenters requested that the Board clarify
whether, or to what extent, the ``compulsory use'' provisions of
Regulation E apply to payroll card accounts. Section 205.10(e)(2)
prohibits a financial institution from requiring a consumer to
establish an account with a particular institution for receipt of EFTs
as a condition of employment or receipt of a government benefit. As
clarified by the existing commentary, an employer may not require its
employees to receive their salary by direct deposit to any particular
institution, although an employer may: (1) Require direct deposit of
salary by electronic means if employees may choose the institution that
will receive the direct deposit; or alternatively, (2) give the
employee the choice of having his or her salary deposited at a
particular institution designated by the employer, or receiving their
salary by check or cash. The Board believes the compulsory use
provisions apply to payroll card accounts because they are established
as accounts for the receipt of EFTs of salary. However, provided that
an employer does not require a consumer to obtain a payroll card
account as the method of receiving pay, and permits, for example, a
consumer to receive pay via direct deposit to a financial institution,
the compulsory use prohibition should not be implicated.
Many providers of payroll card accounts urged the Board to provide
a 12-month period in which to bring payroll card programs into
compliance. Many consumer commenters believed that a six-month period
is adequate. The effective date of the interim final rule is July 1,
2007. The Board anticipates that financial institutions will have at
least one year following publication of a final rule on payroll card
accounts to adjust their programs for compliance.
A-7--Model Clauses for Financial Institutions Offering Payroll Card
Accounts
Model Form A-7 is added to provide model clauses consistent with
the new Sec. 205.18 alternate provisions for financial institutions
who offer payroll card accounts and who do not provide the periodic
statement required under Sec. 205.9(b). These clauses, which are
modeled after similar clauses provided
[[Page 1480]]
under Appendix A-5 for EBT accounts, are intended to provide model
language to assist payroll card issuers in providing disclosure
information with respect to obtaining account balances and account
histories, as well as error resolution procedures. Comment 2 for
Appendix A has been revised to make clear that the use of such clauses
in making these disclosures in connection with payroll card accounts
will protect a financial institution from liability under sections 915
and 916 of the EFTA if the clauses accurately reflect the institution's
EFT services. Additionally, a typographical error has also been
corrected in the interim final rule. Currently the comment references
``205.15(d)(7),'' when in fact the correct reference is ``(d)(1).'' As
no subsection ``(d)(7)'' exists, an appropriate technical correction
has been incorporated.
V. Final Regulatory Flexibility Analysis
The Board prepared a regulatory flexibility analysis as required by
the Regulatory Flexibility Act (RFA) (5 U.S.C. 601 et seq.) in
connection with the September 2004 proposal. The Board received no
comments on its regulatory flexibility analysis.
Under section 605(b) of the RFA, 5 U.S.C. 605(b), the regulatory
flexibility analysis otherwise required under section 604 of the RFA is
not required if an agency certifies, along with a statement providing
the factual basis for such certification, that the rule will not have a
significant economic impact on a substantial number of small entities.
Based on its analysis and for the reasons stated below, the Board
certifies that the rule will not have a significant economic impact on
a substantial number of small entities.
1. Statement of the need for, and objectives of, the interim final
rule. The EFTA was enacted to provide a basic framework establishing
the rights, liabilities, and responsibilities of participants in
electronic fund transfer systems. The primary objective of the EFTA is
the provision of individual consumer rights with regard to electronic
fund transfers. 15 U.S.C. 1693. The EFTA authorizes the Board to
prescribe regulations to carry out the purpose and provisions of the
statute. 15 U.S.C. 1693b(a). The EFTA expressly states that the Board's
regulations may contain ``such classifications, differentiations, or
other provisions, * * * as, in the judgment of the Board, are necessary
or proper to effectuate the purposes of [the EFTA], to prevent
circumvention or evasion [of the act], or to facilitate compliance
[with the EFTA].'' 15 U.S.C. 1693b(c). The EFTA also states that ``[i]f
electronic fund transfer services are made available to consumers by a
person other than a financial institution holding a consumer's account,
the Board shall by regulation assure that the disclosures, protections,
responsibilities, and remedies created by [the EFTA] are made
applicable to such persons and services.'' 15 U.S.C. 1693b(d).
The Board is revising Regulation E to provide that payroll card
accounts directly or indirectly established by an employer on behalf of
a consumer to which EFTs of the consumer's wages, salary, or other
employee compensation are made on a recurring basis are ``accounts''
subject to Regulation E. The Board believes that the revisions to
Regulation E as discussed in the SUPPLEMENTARY INFORMATION are within
Congress' broad grant of authority to the Board to adopt provisions
that carry out the purposes of the statute.
2. Issues raised by comments in response to the initial regulatory
flexibility analysis. In accordance with section 3(a) of the RFA, the
Board conducted an initial regulatory flexibility analysis in
connection with the proposed rule. The Board did not receive any
comments on its initial regulatory flexibility analysis with respect to
the portions relating to payroll card accounts.
3. Small entities affected by the final rule. Employers, payroll
card services providers and depository institutions are required to
comply with the interim final rule under Regulation E to the extent
that they are engaged in providing payroll card accounts to consumers.
Based on available information, the interim final rule will apply to
the following institutions (numbers approximate): Employers (5,000),
payroll card services providers (40), and depository institutions (60),
for a subtotal of approximately 5,100 institutions. The Board estimates
that over 4,000 of these institutions could be considered small
institutions with assets less than $150 million.
All small entities that are engaged in providing payroll card
accounts are affected by the requirements established by this interim
final rule, including initial disclosures, error resolution procedures,
and the provision of account information.
4. Recordkeeping, reporting, and compliance requirements.
Institutions must provide an initial disclosure to payroll card account
holders regarding the means by which the holder may obtain account
information and the means by which the holder may resolve errors. In
order to comply with the amendments to Regulation E, institutions must
review their account-opening disclosures to ensure compliance with the
regulation; and some institutions may be required to revise their
disclosures. (The rule provides model disclosures to facilitate the
revision of the disclosures and to ensure compliance.) In addition, if
the institution elects not to provide periodic statements, the
institution must establish systems for delivering account information
electronically and by telephone. Institutions also will be required to
implement error resolution provisions under the interim final rule to
the extent that they do not currently have such procedures.
After conducting focus group studies on the use of payroll cards
and reviewing several of the payroll card products currently available,
the Board understands that many small employers, payroll card services
providers, and depository institutions that provide such products are
currently providing account-opening disclosures for payroll card
accounts, and generally have in place error resolution procedures. In
addition, the Board understands that many, if not all, institutions
providing payroll cards make information regarding those payroll card
accounts available to the holders via telephone and electronic access.
In light of the fact that the interim final rule codifies the current
practices and procedures of many payroll card providers and provides an
alternative to periodic statements, the Board concludes that the
interim final rule will not have a substantial economic impact on small
entities.
5. Other Federal rules. The Board believes no Federal rules
duplicate, overlap, or conflict with the interim final revisions to
Regulation E.
6. Steps taken to minimize the economic impact on small entities.
The Board solicited comment about potential ways to reduce regulatory
burden. Commenters urged the Board to eliminate the periodic statement
requirement, asserting that other more cost-effective methods of
providing transaction information could provide consumers with the
information necessary to enable consumers to manage their payroll card
accounts. In the interim final rule, financial institutions engaged in
providing payroll card accounts may elect not to provide periodic
statement in paper form if they make available balance information to
consumers though a readily-available telephone line and make available
account transaction information electronically, such as through an
Internet Web site. These financial institutions will also be required
to provide a written history of
[[Page 1481]]
account transactions upon the consumer's request.
VI. Paperwork Reduction Act
In accordance with the Paperwork Reduction Act (PRA) of 1995 (44
U.S.C. 3506; 5 CFR Part 1320, Appendix A.1), the Board reviewed the
rule under the authority delegated to the Board by the Office of
Management and Budget (OMB). The final rule contains requirements
subject to the PRA. The collection of information that is required by
this rule is found in 12 CFR 205.2(b)(2) and 205.18. The Federal
Reserve may not conduct or sponsor, and an organization is not required
to respond to, this information collection unless the information
collection displays a currently valid OMB control number. The OMB
control number is 7100-0200. This information is required to provide
benefits to consumers and is mandatory (15 U.S.C. 1693 et seq.). The
respondents/recordkeepers are for-profit financial institutions,
including small businesses. Institutions are required to retain records
for 24 months.
All financial institutions involved in providing payroll card
accounts to consumers (i.e., employers, payroll card services
providers, and depository institutions), of which there are
approximately 5,100, potentially are affected by this collection of
information because these institutions will be required to provide
initial disclosures, account transaction histories, error resolution
procedures, and other consumer protections, to consumers who receive
their salaries through payroll card accounts as defined in Sec.
205.2(b)(2).
The following estimates represent an average across all respondents
and reflect variations among institutions based on their size,
complexity, and practices. The other Federal agencies are responsible
for estimating and reporting to OMB the total paperwork burden for the
institutions for which they have administrative enforcement authority.
They may, but are not required to, use the Federal Reserve's burden
estimate methodology.
The interim final rule provides disclosure obligations when one or
more parties is involved in offering payroll card accounts as defined
in Sec. 205.2(b)(2)--whether the financial institution is an employer,
a depository institution, or other third party involved in holding
payroll card accounts or in the issuance of payroll cards. Such
entities are required to fully comply with Regulation E, as amended by
this interim final rule, and provide disclosure of basic terms, costs,
and rights relating to electronic fund transfer services in connection
with the payroll card account. Parties that jointly offer such accounts
may contract among themselves to comply with the regulation by
providing one set of disclosures. Certain information must be disclosed
to consumers, including: Initial and updated EFT terms, transaction
information, the consumer's potential liability for unauthorized
transfers, and error resolution rights and procedures.
The Federal Reserve estimates that of the 1,289 respondents
regulated by the Federal Reserve that are required to comply with
Regulation E, approximately 5 participate in payroll card programs. The
Federal Reserve estimates that each respondent will take, on average, 8
hours (one business day) to reprogram and update their systems to
provide initial disclosures to payroll card account holders. The
Federal Reserve also estimates that each respondent will take, on
average, 7 hours to reprogram and update systems to provide periodic
statements, or to provide account information by other means. Finally,
the Federal Reserve estimates that each respondent will take, on
average, 8 hours (one business day) to develop error resolution
procedures. The total annual burden for respondents regulated by the
Federal Reserve for all of these disclosures is estimated to be 115
hours. Using the Federal Reserve's methodology, the total annual burden
for all other institutions offering payroll