Reminder That Video Relay Service (VRS) Provides Access to the Telephone System Only and Cannot Be Used as a Substitute for “In-Person” Interpreting Services or Video Remote Interpreting (VRI), 59346-59347 [05-20133]

Download as PDF 59346 Federal Register / Vol. 70, No. 196 / Wednesday, October 12, 2005 / Notices (political file) of all requests for broadcast time made by or on behalf of candidates for public office, together with an appropriate notation showing the disposition made by the licensee of such requests. The data is used by the public to assess money expended and time allotted to a political candidate and to ensure that equal access was afforded to other legally qualified candidates. 47 CFR 76.1701 also requires that, when an entity sponsors origination cable casting material that concerns a political matter or a discussion of a controversial issue of public importance, a list must be maintained in the public file of the system that includes the sponsoring entity’s chief executive officers, or members of its executive committee or of its board of directors. Federal Communications Commission. Marlene H. Dortch, Secretary. [FR Doc. 05–20526 Filed 10–11–05; 8:45 am] BILLING CODE 6712–10–P FEDERAL COMMUNICATIONS COMMISSION [CG Docket No. 03–123; DA 05–2417] Reminder That Video Relay Service (VRS) Provides Access to the Telephone System Only and Cannot Be Used as a Substitute for ‘‘In-Person’’ Interpreting Services or Video Remote Interpreting (VRI) Federal Communications Commission. ACTION: Notice. AGENCY: Synopsis In this document, the Commission reminds Video Relay Service (VRS) providers, consumers, and businesses that VRS cannot be used as a substitute for ‘‘in-person’’ interpreting services or for Video Remote Interpreting (VRI). The Commission will continue to carefully scrutinize the provision and use of VRS to ensure that it is being used only as a means of accessing the telephone system, not as a substitute for VRI or as a means to gain free ‘‘in-person’’ interpreting services. Also, in this document, the Commission encourages persons requiring interpreting services and providing interpreting services, as well as VRS providers, to report any improper use of VRS to the Commission so that it may ensure that the Interstate Telecommunications Relay Service (TRS) Fund is compensating only legitimate VRS calls. The Commission continues to closely monitor alleged instances of the wrongful use of VRS, and will take whatever enforcement SUMMARY: VerDate Aug<31>2005 19:48 Oct 11, 2005 Jkt 208001 action is necessary and appropriate against such misuse. FOR FURTHER INFORMATION CONTACT: Thomas Chandler, Consumer & Governmental Affairs Bureau at (202) 418–1475 (voice), (202) 418–0597 (TTY) or e-mail Thomas.Chandler@fcc.gov. SUPPLEMENTARY INFORMATION: This is a summary of the Commission’s document DA 05–2417, released September 7, 2005 in CG Docket No. 03– 123. The complete text of document DA 05–2417 and copies of any subsequently filed documents relating to this matter will be available for public inspection and copying during regular business hours at the FCC Reference Information Center, Portals II, 445 12th Street SW., Room CY–A257, Washington, DC 20554. Document DA 05–2417 and copies of subsequently filed documents in this matter may also be purchased from the Commission’s duplicating contractor at Portals II, 445 12th Street, SW., Room CY–B402, Washington, DC 20554. Customers may contact the Commission’s duplicating contractor at its Web site: https://www.bcpiweb.com or call 1–800–378–3160. To request materials in accessible formats for people with disabilities (Braille, large print, electronic files, audio format), send an e-mail to fcc504@fcc.gov or call the Consumer & Governmental Affairs Bureau at (202) 418–0530 (voice), (202) 418–0432 (TTY). Document DA 05–2417 can also be downloaded in Word and Portable Document Format (PDF) at: https://www.fcc.gov/cgb/dro. On September 7, 2005, the Commission issued a Public Notice to remind VRS providers, consumers, and businesses that VRS cannot be used as a substitute for ‘‘in-person’’ interpreting services or for Video Remote Interpreting (VRI). VRS, as a form of telecommunications relay service (TRS), is a means of giving persons with hearing disabilities access to the telephone system. The obligation of telephone companies to offer TRS is required by Congress under Title IV of the Americans with Disabilities Act of 1990 (ADA). VRS allows people with hearing disabilities whose primary language is American Sign Language (ASL) to use the Internet or another broadband connection to contact a communications assistant (CA) via video equipment. The CA then makes an outbound telephone call to a hearing person and relays the call between the two parties. Currently, the costs for VRS calls are reimbursed from the Interstate TRS Fund, which is overseen by the Commission, making VRS calls free for PO 00000 Frm 00035 Fmt 4703 Sfmt 4703 consumers. By contrast, sign language interpreters facilitate communication between individuals who use sign language to communicate and those who do not. An interpreter may be used in many situations—e.g., in classrooms, during medical appointments, at staff meetings, or for business transactions— when the parties are together at the same location. Generally, interpreters are contracted and paid for on a fee-forservice basis. Video Remote Interpreting (VRI) is a service that is used when an interpreter cannot be physically present to interpret for two or more persons who are together at the same location. This service uses a video connection to provide access to an interpreter who is at a remote location. As with ‘‘inperson’’ interpreters, VRI services are generally contracted and paid for on a fee-for-service basis. VRS is to be used only when a person with a hearing disability, who absent such disability would make a voice telephone call, desires to make a call through the telephone system (or when, in the reverse situation, the hearing person desires to make such a call to a person with a hearing disability). See 47 CFR 64.601(17) of the Commission’s rules. VRS may not be used as a substitute for an ‘‘in-person’’ interpreter or a VRI service. Although the Commission has previously cautioned about the misuse of VRS as a substitute for ‘‘in-person’’ sign language interpreting services or VRI, it continues to receive reports that this is occurring. See, e.g., Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CC Docket No. 98–67, Order on Reconsideration, FCC 00–200, 16 FCC Rcd 4054–4058, paragraph 10 (June 5, 2000); See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CC Docket Nos. 90–571 and 98–67, CG Docket No. 03–123, Report and Order, Order on Reconsideration, and Further Notice of Proposed Rulemaking, FCC 04–137, 19 FCC Rcd 12475–12537, note 466 (June 30, 2004), published at 69 FR 53346 (September 1, 2004), 69 FR 53382 (September 1, 2004); Federal Communications Commission Clarifies That Certain Telecommunications Relay Services (TRS) Marketing and Call Handling Practices Are Improper and Reminds That Video Relay Service (VRS) May Not Be Used as a Video Remote Interpreting Service, CC Docket No. 98– 67, CG Docket No. 03–123, Public Notice, DA 05–141, 20 FCC Rcd 1471 (January 26, 2005), published at 70 FR E:\FR\FM\12OCN1.SGM 12OCN1 Federal Register / Vol. 70, No. 196 / Wednesday, October 12, 2005 / Notices 8034 (February 17, 2005); Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CC Docket No. 98–67, CG Docket No. 03–123, Order on Reconsideration, FCC 05–139, note 109 (July 19, 2005), published at 70 FR 51643 (August 31, 2005). The Commission is concerned that the misuse of VRS may be partially responsible for the large increase in minutes of use of VRS. The Interstate TRS Fund reimbursed 869,003 minutes of VRS usage for June 2004 and 2,136,657 minutes for June 2005. The Commission understands that VRS providers generally have procedures in place to terminate calls where VRS is being used as a way to obtain free interpreting services. However, the Commission also understands that persons misusing VRS may be doing so in ways to avoid detection, and are also publicizing these methods via consumer bulletin boards and other means. The Commission is mindful that employers, State and local government entities, and public accommodations are required under the ADA to provide persons with hearing disabilities a reasonable accommodation, and that the accommodation may entail the use of a sign language interpreter. However, VRS cannot be used as a substitute for using an in-person interpreter or VRI in situations that would not, absent one of the parties’ hearing disability, entail the use of the telephone. The Commission will continue to carefully scrutinize the provision and use of VRS to ensure that it is being used only as a means of accessing the telephone system, not as a substitute for VRI or as a means to gain free ‘‘in-person’’ interpreting services. The Commission encourages persons requiring interpreting service and providing interpreting services, as well as VRS providers, to report any improper use of VRS to the Commission so that it may ensure that the Interstate TRS Fund is compensating only legitimate VRS calls. The Commission will continue to closely monitor alleged instances of the wrongful use of VRS, and take whatever enforcement action is necessary and appropriate against such misuse. Federal Communications Commission. Jay Keithley, Deputy Chief, Consumer & Governmental Affairs Bureau. [FR Doc. 05–20133 Filed 10–11–05; 8:45 am] BILLING CODE 6712–01–P VerDate Aug<31>2005 19:48 Oct 11, 2005 Jkt 208001 FEDERAL COMMUNICATIONS COMMISSION [WC Docket No. 05–276; DA 05–2514] Access Charges for IP-Transported Calls Federal Communications Commission. ACTION: Notice. AGENCY: SUMMARY: This document seeks comment on petitions for declaratory ruling filed by SBC and VarTec. SBC seeks a declaratory ruling that wholesale transmission providers using Internet protocol (IP) technology to transport long distance calls are liable for access charges. VarTec seeks a declaratory ruling that it is not required to pay access charges to terminating local exchange carriers (LECs) when enhanced service providers or other carriers deliver calls directly to the terminating LECs for termination. VarTec also seeks a declaratory ruling that such calls are exempt from access charges when they are originated by a commercial mobile radio service (CMRS) provider and do not cross metropolitan trading area (MTA) boundaries. VarTec also seeks a declaratory ruling that terminating LECs are required to pay VarTec for the transiting service VarTec provides when terminating LECs terminate intraMTA calls originated by a CMRS provider. DATES: Comments due November 10, 2005, and reply comments due December 12, 2005. ADDRESSES: You may submit comments, identified by WC Docket No. 05–276, by any of the following methods: Federal eRulemaking Portal: https:// www.regulations.gov. Follow the instructions for submitting comments. Federal Communications Commission’s Web Site: https:// www.fcc.gov/cgb/ecfs. Follow the instructions for submitting comments. E-mail: Include the docket number in the subject line of the message. Mail: Federal Communications Commission, 445 12th Street, SW., Washington, DC 20554. People with Disabilities: Contact the FCC to request reasonable accommodations (accessible format documents, sign language interpreters, CART, etc.) by e-mail: FCC504@fcc.gov or phone: 202–418–0530 or TTY: 202– 418–0432. For detailed instructions for submitting comments and additional information on the rulemaking process, see the SUPPLEMENTARY INFORMATION section of this document. FOR FURTHER INFORMATION CONTACT: Jennifer McKee, Wireline Competition PO 00000 Frm 00036 Fmt 4703 Sfmt 4703 59347 Bureau, Pricing Policy Division, (202) 418–1530, jennifer.mckee@fcc.gov. SUPPLEMENTARY INFORMATION: On September 21, 2005, the SBC incumbent local exchange carriers (SBC) filed a petition for declaratory ruling that wholesale transmission providers using Internet protocol (IP) technology to transport long distance calls are liable for access charges. SBC filed its petition after the United States District Court for the Eastern District of Missouri dismissed without prejudice SBC’s claims seeking payment of access charges for long distance calls that were transported using IP technology. The court found it appropriate to defer the issues raised by SBC to the primary jurisdiction of the FCC. In its petition, SBC seeks a declaratory ruling that wholesale transmission providers using IP technology to carry long distance calls that originate and terminate on the public switched telephone network (PSTN) are liable for access charges under § 69.5 of the Commission’s rules, 47 CFR 69.5, and applicable tariffs. SBC seeks a ruling that providers meeting these criteria are interexchange carriers. VarTec filed a petition for declaratory ruling on related issues. Specifically, VarTec seeks a declaratory ruling that it is not required to pay access charges to terminating local exchange carriers (LECs) when enhanced service providers or other carriers deliver calls directly to the terminating LECs for termination. VarTec also seeks a declaratory ruling that such calls are exempt from access charges when they are originated by a commercial mobile radio service (CMRS) provider and do not cross major trading area (MTA) boundaries. VarTec also seeks a declaratory ruling that terminating LECs are required to pay VarTec for the transiting service VarTec provides when terminating LECs terminate intraMTA calls originated by a CMRS provider. Interested parties may file comments on or before November 10, 2005, and reply comments on or before December 12, 2005. Comments may be filed using the Commission’s Electronic Comment Filing System (ECFS) or by filing paper copies. Comments filed through the ECFS can be sent as an electronic file via the Internet to https://www.fcc.gov/ cgb/ecfs/. Generally, only one copy of an electronic submission must be filed. In completing the transmittal screen, commenters should include their full name, U.S. Postal Service mailing address, and the applicable docket or rulemaking number, in this case WC Docket No. 05–276. Parties may also submit an electronic comment by Internet e-mail. To get filing instructions E:\FR\FM\12OCN1.SGM 12OCN1

Agencies

[Federal Register Volume 70, Number 196 (Wednesday, October 12, 2005)]
[Notices]
[Pages 59346-59347]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 05-20133]


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FEDERAL COMMUNICATIONS COMMISSION

[CG Docket No. 03-123; DA 05-2417]


Reminder That Video Relay Service (VRS) Provides Access to the 
Telephone System Only and Cannot Be Used as a Substitute for ``In-
Person'' Interpreting Services or Video Remote Interpreting (VRI)

AGENCY: Federal Communications Commission.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In this document, the Commission reminds Video Relay Service 
(VRS) providers, consumers, and businesses that VRS cannot be used as a 
substitute for ``in-person'' interpreting services or for Video Remote 
Interpreting (VRI). The Commission will continue to carefully 
scrutinize the provision and use of VRS to ensure that it is being used 
only as a means of accessing the telephone system, not as a substitute 
for VRI or as a means to gain free ``in-person'' interpreting services. 
Also, in this document, the Commission encourages persons requiring 
interpreting services and providing interpreting services, as well as 
VRS providers, to report any improper use of VRS to the Commission so 
that it may ensure that the Interstate Telecommunications Relay Service 
(TRS) Fund is compensating only legitimate VRS calls. The Commission 
continues to closely monitor alleged instances of the wrongful use of 
VRS, and will take whatever enforcement action is necessary and 
appropriate against such misuse.

FOR FURTHER INFORMATION CONTACT: Thomas Chandler, Consumer & 
Governmental Affairs Bureau at (202) 418-1475 (voice), (202) 418-0597 
(TTY) or e-mail Thomas.Chandler@fcc.gov.

SUPPLEMENTARY INFORMATION: This is a summary of the Commission's 
document DA 05-2417, released September 7, 2005 in CG Docket No. 03-
123. The complete text of document DA 05-2417 and copies of any 
subsequently filed documents relating to this matter will be available 
for public inspection and copying during regular business hours at the 
FCC Reference Information Center, Portals II, 445 12th Street SW., Room 
CY-A257, Washington, DC 20554. Document DA 05-2417 and copies of 
subsequently filed documents in this matter may also be purchased from 
the Commission's duplicating contractor at Portals II, 445 12th Street, 
SW., Room CY-B402, Washington, DC 20554. Customers may contact the 
Commission's duplicating contractor at its Web site: https://
www.bcpiweb.com or call 1-800-378-3160. To request materials in 
accessible formats for people with disabilities (Braille, large print, 
electronic files, audio format), send an e-mail to fcc504@fcc.gov or 
call the Consumer & Governmental Affairs Bureau at (202) 418-0530 
(voice), (202) 418-0432 (TTY). Document DA 05-2417 can also be 
downloaded in Word and Portable Document Format (PDF) at: https://
www.fcc.gov/cgb/dro.

Synopsis

    On September 7, 2005, the Commission issued a Public Notice to 
remind VRS providers, consumers, and businesses that VRS cannot be used 
as a substitute for ``in-person'' interpreting services or for Video 
Remote Interpreting (VRI). VRS, as a form of telecommunications relay 
service (TRS), is a means of giving persons with hearing disabilities 
access to the telephone system. The obligation of telephone companies 
to offer TRS is required by Congress under Title IV of the Americans 
with Disabilities Act of 1990 (ADA). VRS allows people with hearing 
disabilities whose primary language is American Sign Language (ASL) to 
use the Internet or another broadband connection to contact a 
communications assistant (CA) via video equipment. The CA then makes an 
outbound telephone call to a hearing person and relays the call between 
the two parties. Currently, the costs for VRS calls are reimbursed from 
the Interstate TRS Fund, which is overseen by the Commission, making 
VRS calls free for consumers. By contrast, sign language interpreters 
facilitate communication between individuals who use sign language to 
communicate and those who do not. An interpreter may be used in many 
situations--e.g., in classrooms, during medical appointments, at staff 
meetings, or for business transactions--when the parties are together 
at the same location. Generally, interpreters are contracted and paid 
for on a fee-for-service basis. Video Remote Interpreting (VRI) is a 
service that is used when an interpreter cannot be physically present 
to interpret for two or more persons who are together at the same 
location. This service uses a video connection to provide access to an 
interpreter who is at a remote location. As with ``in-person'' 
interpreters, VRI services are generally contracted and paid for on a 
fee-for-service basis. VRS is to be used only when a person with a 
hearing disability, who absent such disability would make a voice 
telephone call, desires to make a call through the telephone system (or 
when, in the reverse situation, the hearing person desires to make such 
a call to a person with a hearing disability). See 47 CFR 64.601(17) of 
the Commission's rules. VRS may not be used as a substitute for an 
``in-person'' interpreter or a VRI service.
    Although the Commission has previously cautioned about the misuse 
of VRS as a substitute for ``in-person'' sign language interpreting 
services or VRI, it continues to receive reports that this is 
occurring. See, e.g., Telecommunications Relay Services and Speech-to-
Speech Services for Individuals with Hearing and Speech Disabilities, 
CC Docket No. 98-67, Order on Reconsideration, FCC 00-200, 16 FCC Rcd 
4054-4058, paragraph 10 (June 5, 2000); See Telecommunications Relay 
Services and Speech-to-Speech Services for Individuals with Hearing and 
Speech Disabilities, CC Docket Nos. 90-571 and 98-67, CG Docket No. 03-
123, Report and Order, Order on Reconsideration, and Further Notice of 
Proposed Rulemaking, FCC 04-137, 19 FCC Rcd 12475-12537, note 466 (June 
30, 2004), published at 69 FR 53346 (September 1, 2004), 69 FR 53382 
(September 1, 2004); Federal Communications Commission Clarifies That 
Certain Telecommunications Relay Services (TRS) Marketing and Call 
Handling Practices Are Improper and Reminds That Video Relay Service 
(VRS) May Not Be Used as a Video Remote Interpreting Service, CC Docket 
No. 98-67, CG Docket No. 03-123, Public Notice, DA 05-141, 20 FCC Rcd 
1471 (January 26, 2005), published at 70 FR

[[Page 59347]]

8034 (February 17, 2005); Telecommunications Relay Services and Speech-
to-Speech Services for Individuals with Hearing and Speech 
Disabilities, CC Docket No. 98-67, CG Docket No. 03-123, Order on 
Reconsideration, FCC 05-139, note 109 (July 19, 2005), published at 70 
FR 51643 (August 31, 2005). The Commission is concerned that the misuse 
of VRS may be partially responsible for the large increase in minutes 
of use of VRS. The Interstate TRS Fund reimbursed 869,003 minutes of 
VRS usage for June 2004 and 2,136,657 minutes for June 2005. The 
Commission understands that VRS providers generally have procedures in 
place to terminate calls where VRS is being used as a way to obtain 
free interpreting services. However, the Commission also understands 
that persons misusing VRS may be doing so in ways to avoid detection, 
and are also publicizing these methods via consumer bulletin boards and 
other means.
    The Commission is mindful that employers, State and local 
government entities, and public accommodations are required under the 
ADA to provide persons with hearing disabilities a reasonable 
accommodation, and that the accommodation may entail the use of a sign 
language interpreter. However, VRS cannot be used as a substitute for 
using an in-person interpreter or VRI in situations that would not, 
absent one of the parties' hearing disability, entail the use of the 
telephone. The Commission will continue to carefully scrutinize the 
provision and use of VRS to ensure that it is being used only as a 
means of accessing the telephone system, not as a substitute for VRI or 
as a means to gain free ``in-person'' interpreting services. The 
Commission encourages persons requiring interpreting service and 
providing interpreting services, as well as VRS providers, to report 
any improper use of VRS to the Commission so that it may ensure that 
the Interstate TRS Fund is compensating only legitimate VRS calls. The 
Commission will continue to closely monitor alleged instances of the 
wrongful use of VRS, and take whatever enforcement action is necessary 
and appropriate against such misuse.

Federal Communications Commission.
Jay Keithley,
Deputy Chief, Consumer & Governmental Affairs Bureau.
[FR Doc. 05-20133 Filed 10-11-05; 8:45 am]
BILLING CODE 6712-01-P
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