Notification of Request for Extension of Approval of Information Collection Activity-Customer Satisfaction Surveys, 33451-33452 [05-11300]
Download as PDF
<![CDATA[
Federal Register / Vol. 70, No. 109 / Wednesday, June 8, 2005 / Notices
received no later than June 23, 2005.
Interested persons are invited to submit
six copies of such comments or
information to the Chairman, Committee
for the Implementation of Textile
Agreements, room 3100, U.S.
Department of Commerce, 14th and
Constitution Avenue, N.W.,
Washington, DC 20230.
If a comment alleges that these fabrics
can be supplied by the domestic
industry in commercial quantities in a
timely manner, CITA will closely
review any supporting documentation,
such as a signed statement by a
manufacturer of the fabric stating that it
produces the fabric that is the subject of
the request, including the quantities that
can be supplied and the time necessary
to fill an order, as well as any relevant
information regarding past production.
CITA will protect any business
confidential information that is marked
‘‘business confidential’’ from disclosure
to the full extent permitted by law.
CITA generally considers specific
details, such as quantities and lead
times for providing the subject product
as business confidential. However,
information such as the names of
domestic manufacturers who were
contacted, questions concerning the
capability to manufacture the subject
product, and the responses thereto
should be available for public review to
ensure proper public participation in
the process. If this is not possible, an
explanation of the necessity for treating
such information as business
confidential must be provided. CITA
will make available to the public nonconfidential versions of the request and
non-confidential versions of any public
comments received with respect to a
request in room 3100 in the Herbert
Hoover Building, 14th and Constitution
Avenue, N.W., Washington, DC 20230.
Persons submitting comments on a
request are encouraged to include a nonconfidential version and a nonconfidential summary.
D. Michael Hutchinson,
Acting Chairman, Committee for the
Implementation of Textile Agreements.
[FR Doc.05–11475 Filed 6–6–05; 4:11 pm]
BILLING CODE 3510–DS–S
CONSUMER PRODUCT SAFETY
COMMISSION
Notification of Request for Extension
of Approval of Information Collection
Activity—Customer Satisfaction
Surveys
Consumer Product Safety
Commission.
AGENCY:
VerDate jul<14>2003
18:08 Jun 07, 2005
Jkt 205001
ACTION:
Notice.
SUMMARY: In the February 25, 2005
Federal Register (70 FR 9275), the
Consumer Product Safety Commission
(CPSC or Commission) published a
notice in accordance with provisions of
the Paperwork Reduction Act of 1995
(44 U.S.C. Chapter 35) (PRA), to
announce the agency’s intention to seek
extension of its PRA approval to
conduct surveys to determine the kind
and quality of services CPSC customers
want and customers’ level of satisfaction
with existing services. The Commission
now announces that it has submitted to
the Office of Management and Budget a
request for extension of approval of that
collection of information.
The Commission received one
comment stating that the CPSC should
obtain all requested information at the
initial contact without any additional
follow up on customer satisfaction. For
most of the CPSC programs, it is not
possible to interview the customer
regarding customer satisfaction at the
time of initial contact because the
requested service may not yet have been
performed or completed. In those
circumstances, customer satisfaction
may only be assessed through follow up
contact after the implementation of the
CPSC program.
CPSC will use the information it
obtains in these surveys to improve its
work on behalf of the American public.
In addition, the CPSC Office of Planning
and Evaluation will use information
from the surveys to prepare sections of
the agency’s annual Performance and
Accountability report (required by the
Government Performance and Results
Act (GPRA)). This information will
provide measures of the quality and
effectiveness of agency efforts related to
three goals in its strategic plan
(informing the public, industry services,
and customer satisfaction). In the past,
information from these surveys has
shown an overall high level of customer
satisfaction. If this information is not
periodically collected, the CPSC would
not have useful measures of its
effectiveness in reaching consumers and
others, and the information necessary to
guide program development and
improvement would not be available.
The Commission would be unable to
measure its ability to meet identified
GPRA goals. CPSC will collect this
information in several ways, such as
using telephone interviews, as well as
mail and web-based questionnaires. Up
to 6 customer surveys or information
collection activities a year would be
conducted using this clearance.
PO 00000
Frm 00011
Fmt 4703
Sfmt 4703
33451
Additional Information About the
Request for Extension of Approval of
Information Collection Activity
Title of information collection:
Customer Satisfaction Surveys: Fast
track recall survey; ombudsman survey,
state partner survey, hotline survey, web
site survey and clearinghouse survey.
Type of request: Extension of
approval.
Frequency of collection: Each survey
will be conducted once during a 3-year
period.
General description of respondents:
(1) Persons telephoning the Hotline or
accessing the CPSC web site via the
Internet; (2) persons or companies
contacting the National Injury
Information Clearinghouse for
information; (3) State representatives
who work with CPSC on cooperative
programs; (4) firms using CPSC’s FastTrack Product Recall Program; and (5)
small business that have contacted the
CPSC’s small business ombudsman.
Estimated number of respondents:
745 per year.
Estimated average number of
responses per respondent: One per year.
Estimated number of responses for all
respondents: 745 per year.
Estimated number of hours per
response: 4 minutes.
Estimated number of hours for all
respondents: 50 hours per year.
Estimated cost of collection for all
respondents: $1,170 per year.
Comments: Comments on this request
for extension of approval of an
information collection activity should
be submitted by July 8, 2005, to (1)
Office of Information and Regulatory
Affairs, Attn: OMB Desk Officer for
CPSC, Office of Management and
Budget, Washington, DC 20503;
telephone: (202) 395–7340, and (2) the
Office of the Secretary, Consumer
Product Safety Commission,
Washington, DC 20207. Comments may
be delivered to the Office of the
Secretary, room 419, North Tower, 4330
East-West Highway, Bethesda,
Maryland, 20814. Comments may also
be sent to the Office of the Secretary by
facsimile at (301) 504–0127, or by e-mail
at cpsc-os@cpsc.gov.
Copies of this request for approval of
an information collection activity are
available from Linda L. Glatz,
Management & Program Analyst, Office
of Planning and Evaluation, Consumer
Product Safety Commission,
Washington, DC 20207; telephone: (301)
504–7671.
E:\FR\FM\08JNN1.SGM
08JNN1
33452
Federal Register / Vol. 70, No. 109 / Wednesday, June 8, 2005 / Notices
Dated: June 1, 2005.
Todd Stevenson,
Secretary, Consumer Product Safety
Commission.
[FR Doc. 05–11300 Filed 6–7–05; 8:45 am]
BILLING CODE 6355–01–P
CORPORATION FOR NATIONAL AND
COMMUNITY SERVICE
New Information Collection;
Submission for OMB Review;
Comment Request
Corporation for National and
Community Service.
ACTION: Notice.
AGENCY:
SUMMARY: The Corporation for National
and Community Service (hereinafter the
‘‘Corporation’’), has submitted a
proposed new public information
collection request (ICR) entitled the
VISTA-Points of Light Foundation
Strengthening Communities Initiative
Volunteer Center and Community
Partner Surveys to the Office of
Management and Budget (OMB) for
review and approval in accordance with
the Paperwork Reduction Act of 1995
(Pub. L. 104–13), (44 U.S.C. Chapter 35).
Copies of this ICR, with applicable
supporting documentation, may be
obtained by calling the Corporation for
National and Community Service, Kelly
Arey, (202) 606–5000, ext. 197.
Individuals who use a
telecommunications device for the deaf
(TTY–TDD) may call (202) 565–2799
between 8:30 a.m. and 5 p.m. Eastern
time, Monday through Friday.
ADDRESSES: Comments may be
submitted, identified by the title of the
information collection activity, to the
Office of Information and Regulatory
Affairs, Attn: Ms. Katherine Astrich,
OMB Desk Officer for the Corporation
for National and Community Service, by
any of the following two methods
within 30 days from the date of
publication in the Federal Register:
(1) By fax to: (202) 395–6974,
Attention: Ms. Katherine Astrich, OMB
Desk Officer for the Corporation for
National and Community Service; and
(2) Electronically by e-mail to:
Katherine_Astrich@omb.eop.gov.
SUPPLEMENTARY INFORMATION: The OMB
is particularly interested in comments
which:
• Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the Corporation, including
whether the information will have
practical utility;
• Evaluate the accuracy of the
agency’s estimate of the burden of the
VerDate jul<14>2003
18:08 Jun 07, 2005
Jkt 205001
proposed collection of information,
including the validity of the
methodology and assumptions used;
• Propose ways to enhance the
quality, utility, and clarity of the
information to be collected; and
• Propose ways to minimize the
burden of the collection of information
on those who are to respond, including
through the use of appropriate
automated, electronic, mechanical, or
other technological collection
techniques or other forms of information
technology, e.g., permitting electronic
submissions of responses.
Comments
A 60-day public comment Notice was
published in the Federal Register on
February 28, 2005. This comment
period ended on April 29, 2005. No
public comments were received.
Description: Through this proposed
data collection of Volunteer Centers and
their community partners, the
Corporation seeks to conduct an
assessment of the implementation of the
Points of Light Foundation (POLF)
Strengthening Communities Initiative
and the current needs of these
organizations. The data collection will
utilize two surveys to collect
information from the Volunteer Centers
and their community partners: VISTA–
POLF Strengthening Communities
Initiative Volunteer Center Survey and
VISTA–POLF Strengthening
Communities Initiative Community
Partner Survey.
The information will be collected
electronically through online survey
forms. An attempt will be made by the
Corporation to collect and record verbal
responses for those respondents who do
not complete the online survey form.
The data from these reports, along with
evaluation data generated by other
Corporation-funded studies, will be
used in assessing the degree to which
Corporation policies are promoting
growth and expansion of volunteer
recruitment and management capacity
within volunteer centers and
community-based nonprofit
organizations. The results of these
analyses will be used in determining
training and technical assistance
priorities for the Corporation and in
refining grant guidelines to promote
program effectiveness.
Type of Review: New.
Agency: Corporation for National and
Community Service.
Title: VISTA-Points of Light
Foundation Strengthening Communities
Initiative Volunteer Center and
Community Partner Surveys.
OMB Number: None.
Agency Number: None.
PO 00000
Frm 00012
Fmt 4703
Sfmt 4703
Affected Public: Non-profit
institutions.
Total Respondents: 128.
Frequency: On occasion.
Average Time Per Response: 10
minutes.
Estimated Total Burden Hours: 21.3.
Total Burden Cost (capital/startup):
None.
Total Burden Cost (operating/
maintenance): None.
Dated: June 2, 2005.
Robert Grimm,
Director, Research and Policy Development.
[FR Doc. 05–11354 Filed 6–7–05; 8:45 am]
BILLING CODE 6050–$$–P
CORPORATION FOR NATIONAL AND
COMMUNITY SERVICE
New Information Collection;
Submission for OMB Review;
Comment Request
Corporation for National and
Community Service.
ACTION: Notice.
AGENCY:
SUMMARY: The Corporation for National
and Community Service (hereinafter the
‘‘Corporation’’), has submitted a
proposed new public information
collection request (ICR) entitled
AmeriCorps Member Activity Collection
Form to the Office of Management and
Budget (OMB) for review and approval
in accordance with the Paperwork
Reduction Act of 1995 (Pub. L. 104–13),
(44 U.S.C. Chapter 35). Copies of this
ICR, with applicable supporting
documentation, may be obtained by
calling the Corporation for National and
Community Service, Kelly Arey, (202)
606–5000, ext. 197. Individuals who use
a telecommunications device for the
deaf (TTY–TDD) may call (202) 565–
2799 between 8:30 a.m. and 5 p.m.
Eastern time, Monday through Friday.
ADDRESSES: Comments may be
submitted, identified by the title of the
information collection activity, to the
Office of Information and Regulatory
Affairs, Attn: Ms. Katherine Astrich,
OMB Desk Officer for the Corporation
for National and Community Service, by
any of the following two methods
within 30 days from the date of
publication in the Federal Register:
(1) By fax to: (202) 395–6974,
Attention: Ms. Katherine Astrich, OMB
Desk Officer for the Corporation for
National and Community Service; and
(2) Electronically by e-mail to:
Katherine_Astrich@omb.eop.gov.
The OMB
is particularly interested in comments
which:
SUPPLEMENTARY INFORMATION:
E:\FR\FM\08JNN1.SGM
08JNN1
]]>Agencies
[Federal Register Volume 70, Number 109 (Wednesday, June 8, 2005)]
[Notices]
[Pages 33451-33452]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 05-11300]
=======================================================================
-----------------------------------------------------------------------
CONSUMER PRODUCT SAFETY COMMISSION
Notification of Request for Extension of Approval of Information
Collection Activity--Customer Satisfaction Surveys
AGENCY: Consumer Product Safety Commission.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: In the February 25, 2005 Federal Register (70 FR 9275), the
Consumer Product Safety Commission (CPSC or Commission) published a
notice in accordance with provisions of the Paperwork Reduction Act of
1995 (44 U.S.C. Chapter 35) (PRA), to announce the agency's intention
to seek extension of its PRA approval to conduct surveys to determine
the kind and quality of services CPSC customers want and customers'
level of satisfaction with existing services. The Commission now
announces that it has submitted to the Office of Management and Budget
a request for extension of approval of that collection of information.
The Commission received one comment stating that the CPSC should
obtain all requested information at the initial contact without any
additional follow up on customer satisfaction. For most of the CPSC
programs, it is not possible to interview the customer regarding
customer satisfaction at the time of initial contact because the
requested service may not yet have been performed or completed. In
those circumstances, customer satisfaction may only be assessed through
follow up contact after the implementation of the CPSC program.
CPSC will use the information it obtains in these surveys to
improve its work on behalf of the American public. In addition, the
CPSC Office of Planning and Evaluation will use information from the
surveys to prepare sections of the agency's annual Performance and
Accountability report (required by the Government Performance and
Results Act (GPRA)). This information will provide measures of the
quality and effectiveness of agency efforts related to three goals in
its strategic plan (informing the public, industry services, and
customer satisfaction). In the past, information from these surveys has
shown an overall high level of customer satisfaction. If this
information is not periodically collected, the CPSC would not have
useful measures of its effectiveness in reaching consumers and others,
and the information necessary to guide program development and
improvement would not be available. The Commission would be unable to
measure its ability to meet identified GPRA goals. CPSC will collect
this information in several ways, such as using telephone interviews,
as well as mail and web-based questionnaires. Up to 6 customer surveys
or information collection activities a year would be conducted using
this clearance.
Additional Information About the Request for Extension of Approval of
Information Collection Activity
Title of information collection: Customer Satisfaction Surveys:
Fast track recall survey; ombudsman survey, state partner survey,
hotline survey, web site survey and clearinghouse survey.
Type of request: Extension of approval.
Frequency of collection: Each survey will be conducted once during
a 3-year period.
General description of respondents: (1) Persons telephoning the
Hotline or accessing the CPSC web site via the Internet; (2) persons or
companies contacting the National Injury Information Clearinghouse for
information; (3) State representatives who work with CPSC on
cooperative programs; (4) firms using CPSC's Fast-Track Product Recall
Program; and (5) small business that have contacted the CPSC's small
business ombudsman.
Estimated number of respondents: 745 per year.
Estimated average number of responses per respondent: One per year.
Estimated number of responses for all respondents: 745 per year.
Estimated number of hours per response: 4 minutes.
Estimated number of hours for all respondents: 50 hours per year.
Estimated cost of collection for all respondents: $1,170 per year.
Comments: Comments on this request for extension of approval of an
information collection activity should be submitted by July 8, 2005, to
(1) Office of Information and Regulatory Affairs, Attn: OMB Desk
Officer for CPSC, Office of Management and Budget, Washington, DC
20503; telephone: (202) 395-7340, and (2) the Office of the Secretary,
Consumer Product Safety Commission, Washington, DC 20207. Comments may
be delivered to the Office of the Secretary, room 419, North Tower,
4330 East-West Highway, Bethesda, Maryland, 20814. Comments may also be
sent to the Office of the Secretary by facsimile at (301) 504-0127, or
by e-mail at cpsc-os@cpsc.gov.
Copies of this request for approval of an information collection
activity are available from Linda L. Glatz, Management & Program
Analyst, Office of Planning and Evaluation, Consumer Product Safety
Commission, Washington, DC 20207; telephone: (301) 504-7671.
[[Page 33452]]
Dated: June 1, 2005.
Todd Stevenson,
Secretary, Consumer Product Safety Commission.
[FR Doc. 05-11300 Filed 6-7-05; 8:45 am]
BILLING CODE 6355-01-P
